KC_LC0004_Customer Care-Warranty_Form_2015-6

Transcription

KC_LC0004_Customer Care-Warranty_Form_2015-6
HANDLE & KNOB Replacements
Discontinued Items
Items listed on this page have been discontinued. If you
find the part that you need on this page, please reference
the replacement part number and find it on the inside
of this brochure or you may have to return your unit for
replacement handle installation.
For quick and hassle-free ordering,
please visit our website at
LustreCraftCookware.com
to view the parts you need and contact
our office today at 800-800-2850.
DISCONTINUED • NONE IN STOCK
DISCONTINUED 110V
REPLACE WITH:
Thermo-Plug
KA30PC007GN
For Helpful hints and tips on
Care and Use of your cookware
please visit our website at
LustreCraftCookware.com/care-use
Handle
Part #: P198-19
If you have another brand of cookware and would like information about how to reach the manufacturer,
contact the Cookware Manufacturers of America (CMA) at 205-592-0389 or visit them online at Cookware.
org. While we may not be able to assist you with other brand names, we’ll do our best to point you in the
right direction.
The original purchase will be registered as proof of purchase in the corporate database. Any heir to
the cookware must provide a copy of the original purchase for replacement.
Knob
Part #: P161-19
If cookware is damaged or destroyed by abuse, accident, fire, natural disaster, or theft, all original
purchases may be replaced at 50% of the retail price at the time of replacement. A police and/or fire
report as well as a letter of explanation must be submitted.
DISCONTINUED
REPLACE WITH:
P456
DISCONTINUED
Lustre Craft Cookware Parts Division
4129 United Avenue
Mount Dora, FL 32757
The cookware you have invested in is warranted against defects in workmanship and materials for the
lifetime of the cookware. All electrical components and the Kitchen Kutter are warranted for a period
of 1 year from the date of purchase.
P116-19K
REPLACE WITH: STH004
Aluminum cookware with this handle
cannot be repaired or replaced. Aluminum
can no longer be welded.
If you have questions concerning your cookware and its warranty coverage, please contact our Customer
Service Department at (352) 483-7600 or email us at [email protected] for a preliminary
consultation. If it is determined that your cookware needs to be returned for further evaluation, our
representatives will provide you with an authorization code as well as the address for our Review Division.
Any cookware sent without the proper code will be returned to the sender.
Lifetime Warranty
DISCONTINUED REPLACE WITH:
Handle
Part #: P1074-20
Customer Care is our first priority, which is why we honor your Lifetime Warranty. We appreciate your
business. Your trust and loyalty is very important to us. Should you decide to purchase a new set and give
your set to a friend or family member, your warranty is transferrable and they’ll thank you for it every time they
prepare a meal! They must provide a copy of the original purchase for replacement.
If you need parts such as handles and/or knobs, and the name on your cookware reads Lustre Craft, match
the needed item to the correct piece listed in this brochure and SUBMIT THIS FORM TO:
Return entire pan for replacement handle installation
Call Customer Service for instructions.
DISCONTINUED
REPLACE WITH:
P116-19K
CUSTOMER CARE FORM
THE MANUFACTURER’S LIABILITY UNDER THIS WARRANTY IS LIMITED TO REPAIR OR
REPLACEMENT OF DEFECTIVE PRODUCTS AT THE MANUFACTURER’S SOLE DESCRETION. THE
MANUFACTURER SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES,
WHETHER DIRECT OR INDIRECT. THIS WARRANTY IS EXPRESSLY GRANTED IN LIEU OF ALL
OTHER WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS
FOR A PARTICULAR PURPOSE.
Handle
Part #: P507-20
Part #: 388-20
Part #: P940-20
Part #: P1006-20K
All warranty issues should be directed to:
4129 United Avenue • Mount Dora, FL 32757
Phone: 352-483-7600
LustreCraftCookware.com
Consumer Service
4129 United Avenue | Mount Dora, FL 32757
Phone: (352) 483-7600
LustreCraftCookware.com
LC011 0715
HANDLE & KNOB Replacements
IF THE HANDLES REQUIRED ARE NOT LISTED BELOW,
PLEASE CHECK THE BACK PAGE FOR DISCONTINUED ITEMS
Stick Handle
with Hang Hole,
Protector, Screw
& Washer
Replace part #’s:
P338-20 & P507-20
See back page for details
Handle w/ Hang Hole
STH004
Protector for Straight
- sided pans STH004-01
Protector for Square
Griddle - STH004-03
Protector for
Sauté Pans STH004-02
Protector for
1-Quart - STH004-04
Screw - SCR001
Washer - WSH002
Knob Kit
KNB 001 LC KIT
PRICE
Kit Includes:
Handle & Screw
$10.00
$10.00
Kit Includes:
Knob & Washer
Kit Includes:
Side Handle,
Screw &
Washer
Kit Includes:
Handle, Screw,
Washer & Protector
Kit Includes: Handle, Screw,
Protector & Washer
Kit Includes:
Screw & Washer
Kit Includes:
Knob, Disc, Washer & Whistle
Side Handle Kit
P511-20K
Side Handle
P511-20
Screw
P787-127
Washer
P123-47
Straight Sided Pans
SIH001-01
Sauté pans
SIH001-02
Screw
P174-127
Washer
P230-47
Protector
P240-26
Helper Handle Kit
P724-20K
Helper Handle
P724-20
Screw
P150-127
Protector
P162-26
Washer
P230-47
Old Style
Handle Kit
P722-20K
Handle
P722-20
Screw
P787-127
Vapor Valve III Kit
P540-19K
Knob
P540-19
Disc
P340-79
Washer
P396-47
Whistle
P97-21D
SUBTOTAL
PRICES SUBJECT TO CHANGE WITHOUT NOTICE
ALL PRICES LISTED IN U.S. DOLLARS
$7.00
FOR USE WITH:
4 qt. Slo-Cooker
8 qt., 12 qt. &
20 qt.
P262-81
STRAIGHT
weld-nut
connection
Kit Includes: Handle, Screw & Washer
P245-81
FOR USE WITH:
STRAIGHT
12” Liquid Core®
weld-nut
connection
Kit Includes: Handle, Screw & Washer
Replaces parts #:
P198-19
See back
page for
details.
Kit Includes:
Knob & Washer
$6.00
Kit Includes: Knob, Disc, Washer & Whistle
Kit Includes:
Knob,
Disc,
Washer
& Whistle
$10.00
$10.00
Kit Includes:
Knob,
Disc,
Washer
& Whistle
PLEASE PRINT LEGIBLY
$10.00
Side Handle Kit
P830-20K
Side Handle
P830-20
Screw
P263-127
Handle Kit
P1144-20K
Handle
P1144-20
Screw
P908-127
Washer
P230-47
Handle Kit
P1145-20K
Handle
P1145-20
Screw
P908-127
Washer
P230-47
Handle Kit
P116-19K
Knob
P116-19
Washer
P57-47
Whistle Valve
Knob Kit
P539-16K
Knob
P539-19
Disc
P340-79
Washer
P396-47
Whistle
P97-21D
Whistle Valve
Knob Kit
P542-19K
Knob
P542-19
Disc
P340-79
Washer
P396-47
Whistle
P97-21
Vapor Valve II Kit
P456-19K
Knob
P456-19
Disc
P246-79
Washer
P386-47
Whistle
P97-21D
SUBTOTAL
PRICE
HANDLE & KNOB Replacements
IF THE HANDLES REQUIRED ARE NOT LISTED BELOW,
PLEASE CHECK THE BACK PAGE FOR DISCONTINUED ITEMS
Kit Includes: Knob & Washer
$5.00
$6.00
N
Kit Includes: Knob & Washer
$6.00
VE ‚
OR VAL
‚ VAP
For pieces older than 1970 use washer
P164-47 - $4.00
$7.00
Valve
WITHOUT THERMO-PLUG OPENING
$9.00
Kit Includes: Handle/Leg, Washer & Screw
10” Liquid Core®
Washer
P164-47
WITH THERMO-PLUG OPENING
Knob
P456-19
$8.00
Retainer
Cap
$10.00
$10.00
Retainer
P58-96D
Gourmet Cooker Cord
P193-74
$5.00
Cap
P73-89
Gour. Cooker Knob
KNB002
$5.00
TOTAL FROM BOTH PAGES
$
$10.00
PLEASE ALLOW 2-3
WEEKS FOR DELIVERY.
FOR OFFICE USE ONLY
$3.00
Washer
P125-47
Payment must be enclosed to
process your order.
DO NOT SEND CASH
Gasket
P89-72
Make check or money order
payable to LUSTRE CRAFT.
Leg Kit P41-77K
Screw P682-127
$10.00
Washer
P230-47
Canadian Cord
P59-74
Spring
P51-134
Leg KP09BF017
Kit Includes:
Leg, Screw & Gasket
$10.00
$45.00
Screw
P682-127
FOR USE WITH: 12” Liquid Core®
Handle/Leg Unit Kit
P1156-20K
For Use In Canada
92010-78Z
Replaces part #: 7501-78
See back page for details.
Old Style Leg Kit
P67-77K
Kit Includes:
Leg, Screw, Washer & Gasket
$10.00
$40.00
Leg
P67-77
$10.00
Handle/Leg Unit
P1157-20
Screw
P908-127
Washer
P230-47
110V Skillets
KA30PC007GN
Valve
P27-16
Spring
Handle/Leg Unit Kit
P1157-20K
Kit Includes: Handle/Leg, Washer & Screw
THERMO-PLUG
Small Washer
P238-47
PRICE
Handle/Leg Unit
P1156-20
Screw
P908-127
Knob Kit
P456-19M
Vapor Valve I Kit
P27-16K
Kit Includes:
PRICES SUBJECT TO CHANGE WITHOUT NOTICE
ALL PRICES LISTED IN U.S. DOLLARS
10” Liquid Core®
Knob Kit
P456-19L
Knob
P456-19
VALVE
O VAPOR
PRICE
$3.50
To charge your order,
complete the credit card
information below.
$
$
SALES TAX
FOR YOUR STATE ______%
$
SHIPPING & HANDLING
$8.00
$
TOTAL
WE APPRECIATE
YOUR BUSINESS!
Washer P89-72
ORDER #: __________________
Name
Address
FOR ORDERING PARTS ONLY:
MAIL TO: Lustre Craft Cookware, Parts Division
4129 United Avenue, Mount Dora, FL 32757
City
State
Zip
Phone
Credit Card Type Visa
Card #
Signature
MasterCard
AmEx Discover
Exp. Date