February 2014 Chamber Life - Farragut West Knox Chamber of
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February 2014 Chamber Life - Farragut West Knox Chamber of
Farragut West Knox Chamber of Commerce CHAMBER LIFE “T HE MISSION STATEMENT IS TO STRENGTHEN AND SUPPORT OUR COMMUNITY BY PROMOTING BUSINESS GROWTH , EDUCATION AND ECONOMIC DEVELOPMENT.” A NCHORED Vol. 28, No. 2 IN FARRAGUT SERVING THE C OMMUNITY FOR 25 YEARS A Publication of the Farragut West Knox Chamber of Commerce February 2014 Schroer Kicks Off 2014 Breakfast Series TDOT Commissioner John Schroer will kick off the Chamber’s 2014 Breakfast Speaker Series on Tuesday, March 4 at 7:30 a.m. at Fox Den Country Club. The Chamber is excited to hear from this affable and dynamic speaker and looks forward to a great event! Commissioner Schroer was appointed Commissioner of Transportation by Governor Bill Haslam in Jan. 2011. He is the 29th commissioner of the state agency that oversees a statewide transportation system including highways, rail, airports, waterways and transit. Immediately after taking office, Commissioner Schroer began a complete review of TDOT’s organization and processes as part of his commitment to make TDOT more efficient and in conjunction with Governor Haslam’s “Top to Bottom Review”. He encourages more innovation, professionalism and responsibility among his staff as well as better communication, internally and externally. In keeping with The Chamber needs you! The Chamber is actively seeking sponsorships for its 2014 Annual Dinner and Silent and Live Auction, to be held at the newly renovated Rothchild Catering & Conference Center on Friday, April 11. As the Chamber’s largest fundraiser of the year, the Auction helps fund the Chamber’s Continuing Education Grants and a charitable donation (taken from a portion of ticket sales). The 2014 charity is Junior Achievement of East TN, which strives to provide area students with opportunities and motivation to set professional goals, then encourages them to stay excited about their entrepreneurial future. This year’s theme is “Once Upon A Time.” A silent auction will precede a seated dinner, where guests will enjoy decorated tables. Each table will feature a stunning centerpiece assembled and donated by a member business and based on a story or book of that business’ choice. The centerpieces, or “tabletops”, will then be sold dur- ing the live auction. Prior to sale, tabletops will be viewed and voted upon by the expected 250+ guests; Bettye Sisco will award the coveted “Best Tabletop” plaque to the winning business. Sponsorships are available at all levels— Presenting, Event, and Community—and are a wonderful way to highlight your business to 250+ attendees and beyond! Sponsors are advertised in print, weekly emails and social media as soon as their commitment is received and for at least one month beyond the auction. The Chamber is thankful to Event Sponsors Rothchild and Town of Farragut; Community Sponsors NHC Place Assisted Living, Pinnacle Financial Partners, and Tennessee State Bank; and Media Sponsors farragutpress, Shopper News, and Cumulus. For details on sponsorship, item donations, or tickets, contact the chamber at 675-7057 or email [email protected]. his goals of better efficiency, the Commissioner toured thousands of miles across Tennessee in 2011 and 2012, visiting TDOT projects and facilities to get ideas from employees on how TDOT could be more effective. Schroer will speak about the future of TDOT, budget issues and upcoming projects. The Chamber thanks Presenting Sponsor Town of Farragut; Events Sponsors First Utility District and Lenoir City Utilities Board; and Media Sponsor farragutpress. Sponsorships are still available for this Breakfast and are a great way to highlight your business! Sponsors are recognized in print, weekly emails, in social media, and at all networking events leading to the Breakfast. Tickets will be $30 for members and $40 for non-members and can be reserved online at www.farragutchamber. com or by calling the Chamber office at 675-7057. Reserve now as space is limited! Mike Hammond joins Breakfast Speaker Series The Chamber is excited to announce confirmation of Breakfast Speaker Mike Hammond, scheduled to speak on Tuesday, May 6 at Rothchild Catering & Conference Center at 7:30 a.m. Hammond currently holds the Commissioner At Large position for Seat 10, winning with 86% of the vote. Also a programming director at Journal Broadcast Group, Hammond has a lengthy career in broadcasting, having been named Broadcaster of the year by the Associated Press and inducted into the Country Radio Hall of Fame by singer Taylor Swift in 2010. Hammond is running for the Criminal Court Clerk position in 2014. He has commented that, “I feel like I can bring stability to that office and make improvements to the office. I’ll look forward to that and hope the citizens of Knox County will give me the chance to do it.” Please make plans to sponsor or attend this event. Contact the Chamber at 675-7057 or info@farragutchamber for more information! Mike Hammond with Taylor Swift after being named Broadcaster of the year by the Associated Press and inducted into the Country Radio Hall of Fame in 2010. ENTERPRISE CLUB These Chamber members generously contribute to the Chamber and the Continuing Education Grant Program above and beyond their annual dues. ADMIRAL ELITE CAPTAIN ANCHOR ADMIRAL 2 • CHAMBER LIFE, February 2014 Networkings Matlock Tire Service & Auto Repair has its roots in a small Lenoir City service station dating back to 1953, founded by Joe Matlock, who built his business on treating customers fairly and providing excellent service. His son, Jimmy Matlock, continues that tradition 60 years later, providing the same impeccable service to clients. Matlock Tire Service covers all of your auto needs; including brakes, oil, filter and lube, scheduled maintenance, wheel alignments, shocks and struts, routine repairs, batteries and full tire services. Matlock Tire celebrating 60 years in business hosted an evening networking at their Farragut location. Pictured from left to right: Senator Stacey Campfield - District 7, Jimmy Matlock - Matlock Tire/State Representative – District 21 and Mayor Tim Burchett. Attending the evening networking on Oct. 17 at Matlock Tire are Justin Smith - Irontribe Fitness, William Camelot - My Morning Coffee, Julie Predny - FWKCC, and Josh McGuire - Irontribe Fitness. Cook Bros. Construction, LLC specializes in residential projects, custom homes, custom remodeling and home additions in the Knoxville area. They offer commercial remodeling and build-out services. They separate themselves from the competition by providing exceptional service and quality craftsmanship without compromise. United Capital Lending has uncommon control over the entire mortgage lending process; when you work with them, you deal with a direct lender. You never deal with middlemen or their fees. They are the state’s only privately owned lender that funds Reverse Mortgage products for senior citizens. Enjoying a light breakfast are Beth Ann Carter - Michael Brady Inc., Jim DeTar - Heritage Investors, Mary Lynn Payne - Clarity Pointe Knoxville, Julie Predny - FWKCC and Suzanne McCarter - Cook Bros. Construction. John Cook - Cook Bros. Construction, Bettye Sisco - FWKCC and Roger McGee - United Capital Lending proudly smile for the camera at this Oct. 24 event. Anytime Fitness is truly unique as far as gyms go. They offer state-of-the-art workout equipment, amazing amenities and the bonus of being open 24 hours a day, 7 days a week. They are committed to fitting your busy schedule and on-the-go lifestyle. Anytime Fitness equipment vendors are the best in the industry, and club owners stay current with the latest technology! They offer a wide variety of cardio, strength and free weight equipment to ensure that you get the best possible workout. Safety is a priority, with integrated access and security through remote facility surveillance systems. Chamber members John Coombs - Wells Fargo Home Mortgage, Mimi Bacilek - SuccessBuilders, LLC, Louise Povlin - Anytime Fitness, Led Gardner - Prudential Insurance Company, Debby Nohe - Designs For You, Inc. and Dr. Chris Talley - HealthSource Chiropractic & Progressive Wellness. Anytime Fitness owner Louise Povlin, Jen Celeste (staff) and owner Jay Povlin are eager to greet Chamber members on Nov. 7 at their morning networking. Superior Carpet and Rug Cleaning has been in business for 20 years, and they bring that experience to the table with a work ethic and commitment to customer satisfaction that is unbeatable. They are equipped to handle jobs large and small, from ornate rugs to family room carpets to upholstery. They also offer truck-mounted steam cleaning, oriental rug cleaning and water damage restoration. Carpet cleaning is essential for creating a healthy indoor living environment and Superior Carpet and Rug Cleaning uses a 6-step process to make sure your surfaces are as clean as possible. Kerry McDuffie, owner of Superior Carpets and Rug Cleaning is happy to pose for the camera with fellow Chamber members Viren Lalka - Lalka Tax Services, Thierry Sommer - Thierry V. Sommer & Associates, prospect Greg Reynolds - Reynolds Restoration & Cleaning, McDuffie, Don Ball - BMC of East Tennessee and Debbie Moss - NewsTalk/Sports Animal. Steve Jergesen - ROK Financial Services, John Haney - Trotter & Company, Daniel Monday - Slamdot, Chris Talley - HealthSource Chiropractic and Progressive Wellness, and Alex Dumas - Alexander Dumas Art Gallery had great conversation at this morning networking on Nov. 14. Correction from the January Chamber Life Publication: The picture from the Panera Bread networking incorrectly referred to Mark Davis of Trademark. The corrected name is Marc Davis of Tradebank of Knoxville, Inc. CHAMBER LIFE, February 2014 • 3 Networkings Josh Ellis State Farm has been in the business of providing great service to customers for five years and continues to do so today. They provide a wide array of services, including auto, home, renter's, umbrella, life and health insurance needs as well as helping with all of customers’ financial service needs. Once clients have experienced the value of care they provide, their excellent and devoted staff and their 24/7 availability, they will realize their commitment to customers and dedication. Happy Chamber members take a moment from networking to smile for the camera: Cynthia Moore - Aflac, Leslie Godfrey - First Citizens Bank, Josh Ellis - State Farm, Jim DeTar - Heritage Investor, Stephanie Barnes - American Trust Bank of East Tennessee and Kim Bertolo - Josh Ellis State Farm. Enjoying the morning networking on Dec. 5 are Barry Jenkins Painting with a Twist, Christa Early - Staffing Solutions, Lisa Coram Office Suites PLUS, Tim Williams - Matlock Tire and Rena Amerson Amerson Group. Smoky Mountain Brewery, part of the Copper Cellar Family of Restaurants, opened its 1st location in Gatlinburg. Since 1996 the restaurant/brewery combination has been a fun place to take family with fresh micro-brewed beer plus traditional pizza, one-of-a-kind subs and sandwiches. With over 25 TV's, Smoky Mountain Brewery is a natural gathering place for any televised sporting event or just a great meal. The outdoor patio gives guests a choice spot to enjoy a "cold one" and don't forget the live nightly entertainment! Member Briefs Left: Brenda Herron and Todd Fleming, part of the Copper Cellar Family of Restaurants, were happy to host a networking on Nov. 21 at Smoky Mountain Brewery for Chamber members. Above: Chamber member Jeannie Garrett - American General Life Insurance chats with Chamber prospects Sheridee Rodgers and Jennifer Thompson, with support from Chamber members Christa Early - Staffing Solutions, Rena Amerson - Amerson Group and Kristina Killebrew - Journal Broadcast Group. Welcome Back Renewing Members The Farragut West Knox Chamber welcomes back these businesses who have renewed their investment in the Chamber. We are privileged to count them as Farragut West Knox Chamber of Commerce members. We urge members to patronize one another when the goods or services a member can provide are needed. It is also our hope that area residents recognize the commitment a business makes to its community when it becomes part of its local chamber of commerce and reward that commitment with their patronage. Buttermilk Sky Pie Shop Choice Directory Country Inn & Suites – Campbell Station Express Employment Professionals Farragut Cleaners Holiday Inn Express – Campbell Station Image Matters, Inc. Inova Payroll JCPenney Koko FitClub – Farragut Lange Animal Hospital Mary Kay Cosmetics – Marianne Morse Mortgage Investors Group ORNL Federal Credit Union – Farragut ORNL Federal Credit Union – Farragut Kroger Painting With a Twist Rotary Club of Farragut Sandler Training – Herzog & Associates Saratoga Technologies Shangri-La Therapeutic Academy of Riding Shrimp Dock of Farragut SpringHill Suites by Marriott Tennessee State Bank – Turkey Creek (Thank you for your Enterprise Membership!) Tennessee Strategies Tennessee Valley Fair Walmart at Turkey Creek Wieniewitz Financial Roger McGee General Manager Years of Experience! 10420 Kingston Pike Knoxville, TN 37922 The Chamber wishes much success to Lori Berryhill in her new position as Marketing Director of the Kingston Overlook and Turkey Creek Chick-Fil-A! Lori has attended many chamber events as the previous director’s assistant and has worked in both stores. We look forward to working with her! Beat the winter blues at Jammin’ in Your Jammies, a family pajama party to benefit East Tennessee Children’s Hospital. Jammin’ in Your Jammies is a fun-filled overnight event with activities and entertainment for the whole family! Activities include dancing, indoor swimming, face painting, karaoke and a PJ contest for children and adults. Enjoy your choice of a Friday, Feb. 21 or Saturday, Feb. 22 overnight stay at the Holiday Inn World’s Fair Park, all activities and a delicious brunch for just $150 per family of four. Space is limited; reservations are required! Register at www.etch.com and click on the Events tab. For information, call Children’s Hospital Volunteer Services & Programs Office at 541-8745. Jefferson Federal Bank and HomeTrust jointly announced the signing of a definitive agreement under which HomeTrust will acquire Jefferson Federal. Tony Carasso, Knoxville Regional President of Jefferson Federal said, “We eagerly anticipate the merger as our companies share similar business and cultural philosophies.” For more information on the merger visit www.jeffersonfederal.com. Cook Bros. Construction has purchased and relocated to a 3600 SF building at 3571 Louisville Dr. in Louisville, TN. The new facility includes a conference room, 12 offices, and will include a future design center to aid clients in selecting finishes. The property includes acreage that will allow construction of a future warehouse as well, bringing additional savings to clients through bulk purchasing of commodity items. Congratulations to Cook Bros. on their new facility! The Tennessee Smokies hope to WOW 2014 baseball fans with $6M in capital improvements to their stadium! Upgrades include a new playing field and sod, a renovated Kid Zone, and quadrupling the capacity of the Party Deck plus providing cover to half the deck. Season ticket holders will enjoy remodeled Suites featuring hardwood flooring, granite counters and the addition of an exclusive Club on the Suite level. The space is intended to be perfect for entertaining clients or business gatherings. We can’t wait to see the new improved stadium at their June networking! 865-934-1400 www.UnitedCapitalLending.com Tune in to “Mortgage Matters” on News Talk 98.7 FM For the Latest in Real Estate and Lending News State-of-the-art compounding services with highly trained pharmacists with Congratulations to Colby McLemore of Colby’s Photography! In 2013, Knoxvillians awarded him the News Sentinel Reader’s Choice award for Best Photographer and Cityview magazine award as a Best of the Best Photographer. McLemore was recognized over hundreds of area photographer nominations in both competitions over the past two years. His peers have also chosen him as Tennessee’s Professional Photographer of the Year and named him among the Top Ten Tennessee Professional Photographers—along with bestowing the prestigious Kodak Gallery Award and Fuji Excellence Award. Nominating Petition forms are available for the non-partisan Town of Farragut Municipal Election scheduled for Aug. 7. The deadline to file is 12-noon on Apr. 3. The seats of mayor and two aldermen, one each from Ward I and Ward II, will comprise the slate. Information about candidate requirements or voter registration can be found at the Knox County Election Commission at 215-2480 or www.knoxcounty.org/election. Member Briefs See page 4 4 • CHAMBER LIFE, February 2014 resident P Quotes ‘n Notes “You are what you do!” ~From Leo Buscaglia’s book “ BORN FOR LOVE” by Bettye Sisco In the comic strip Peanuts, Snoopy walks up to Charlie Brown and his sister Sally, and gives them each a great big hug. When he rests his head on their shoulders a little heart floats up into the air around them. In the last panel as Snoopy walks off smiling from ear to ear, Charlie Brown says to the puzzled Sally, "You can always tell when he's been listening to his Leo Buscaglia tapes." Leo Buscaglia was a professor at University of California who wrote many books dealing with the experience of love. His approach was always vital whether directed toward families, friends, lovers or casual acquaintances. What he suggests is more than a love style - it is a life style. Since February is the month of love, I thought it would be nice to remember him and his writings to remind us to create a better lifestyle for ourselves as well as those around us. From Leo Buscaglia’s book “BORN FOR LOVE”: You are what you do! If everyone who claimed to be a lover were to put it in action, what a better world this would be. It is an old truth that if we really want to know someone, we should be less concerned with what they say, and more alert to what they do. What is going on inside of us is revealed by what we are doing on the inside. If we care deeply for our friends, family and children, how are we making it evident? If we are honestly concerned with hunger, poverty, and loneliness, how are we showing this concern? I once sat on an airplane next to a man who complained across the entire continent. The flight attendants were useless, the food was terrible, the seating was cramped, the movie was lousy. Then he went deeper…the government was corrupt, society was rotten, people were not to be trusted and on and on! During our conversation I mentioned that my focus was the study of life and enhancement of love. He snapped to attention. “That’s great! What the world needs now is more love!” he assured me. Then without pausing, he added “It’s a good thing that there are still people like you and me who understand that.” Member Briefs From page 3 Please join Office Suites PLUS (owned by Regus) at their Open House on Mar. 12 from 3:00 to 5:00 p.m. Office Suites PLUS offers fully equipped ready-to-work offices with no long-term lease, a receptionist to answer your business’ calls, professional meeting rooms, videoconferencing, and more. For more information, contact Lisa Coram at 824-2700 or [email protected]. Welcome to our new Farragut West Knox Chamber members! The Chamber is excited to serve the 65 business that joined in the first half of our fiscal year and welcomes these businesses who have joined us recently. AdvoCare Sarah Molter P.O. Box 23684 Knoxville, TN 37933 www.advocare.com/130949118 AFLAC James F. Hill 11350 Gates Mill Drive Knoxville, TN 37934 Arlene’s Fun Travel Arlene Weinstein 1037 Spy Glass Way Knoxville, TN 37922 www.arlenefuntravel.ptstn.com Aspen Title and Escrow, LLC Teresa Collins 121 S. David Lane, Suite 2 Knoxville, TN 37922 www.aspentitleandescrow.com 501 Delft Way Knoxville, TN 37923 www.cooks4u.com 3225 Rolling Hills Lane Knoxville, TN 37931 www.makeitapalombi.com Holiday Inn Knoxville at Cedar Bluff Michael Parisi 9134 Executive Park Drive Knoxville, TN 37923 www.holidayinn.com/cedarbluff Planet Beach, A Contemporary Spa (Turkey Creek) Nina Morgan 11657 Parkside Drive Knoxville, TN 37934 www.planetbeach.com/tn0020/ Knoxville Appraisal Company Jeff Sims 108 Hayfield Road, Suite 202 Knoxville, TN 37922 Provision Center for Proton Therapy Nancy Howard 6450 Provision Cares Way Knoxville, TN 37909 www.provisionproton.com Milestone Event Center of Farragut Tonya Alsobrooks 11909 Kingston Pike Farragut, TN 37934 www.clickeventcenters.com Asset Realty Management Company Dan Sigler 4420 Whittle Springs Road Knoxville, TN 37917 www.armtn.com Northwestern Mutual Joe Djurdjevic 110 Triplett Lane Knoxville, TN 37922 www.J.Djurdjevic.nm.com Brenda Beaty Cooks 4U: Personal Chef Service Brenda Beaty The Palombi Team at The House Store Dean & Janet Palombi Smoky Mountain Financial Counseling Dale Powers 5731 Lyons View Pike, Suite 120 Knoxville, TN 37919 www.smokymountainfinancial.com The Welcome Company Crystal Burton P.O. Box 32674 Knoxville, TN 37930 www.knoxvillewelcomecompany.com Ribbon Cuttings Celebrating Farragut ENT’s new location with a Dec. 16 ribbon cutting are Dr. Leonard Brown, U.S. Representative Jimmy Duncan, Jr, Farragut Mayor Ralph McGill, Dr. Clyde Mathison, Dr. William Merwin, Chamber members and guests. The practice focuses on treating sinus and allergy disorders as well as pediatric ear, nose and throat issues. Wild Wing Café wants to help customers keep New Year’s Resolutions with their Skinny Wednesdays! From 4:00-10:00 p.m. enjoy halfpriced salads and half-priced “skinny” cocktails. Visit their Campbell Lakes Drive location (just off Campbell Station Road) for full menu details! Farragut West Knox Chamber of Commerce 11826 Kingston Pike, Suite 110 Farragut, TN 37934 865-675-7057 865-671-2409 Fax This newsletter is published monthly by the Farragut West Knox Chamber of Commerce. by Andrew Ward When shopping for jewelry for a spouse, girlfriend, or a loved one, no one wants to find just any ordinary gift. You want to discover the perfect gift, the one that will make that person fall head over heels. At M&M Jewelers, they fully understand that need and offer only the best selection of estate jewelry to their customers. “We have everything from sterling silver to 10-18 karat gold to platinum jewelry,” says Mike Holober, president of M&M. With such a large assortment, you can almost certainly find what you were looking for or something better. M&M has become a trusted name for anyone seeking information about precious metals. “As a team, we have about 115 years of experience in our field,” says Holober. While this level of experience is no doubt impressive, the reason customers enjoy visiting M&M is that the service is outstanding. M&M prides itself on “giving every customer prompt and friendly service of the utmost integrity”. As a locally owned business, their customers are their neighbors, and so they have a vested interest in treating them well in hopes that they return again and again. Many businesses say that they put their customers first; M&M is determined to prove they mean it. M&M’s services also go above and beyond only selling merchandise. They are one of the premier buyers of scrap gold and silver in East Tennessee. Their jewelers are experts on appraising precious metals and giving you the best possible price available. Holober declares, “Our appraisals are always 100% accurate. We assure that you get the most money for your sale and you receive your cash immediately!” M&M also provides all types of repair for watches and rings in case that special something gets broken or damaged. With Valentine’s Day fast approaching, stop in to M&M Jewelers located at 10551 Kingston Pike in the shopping center directly behind Biker Rags next to Christmas Lumber for all your jewelry needs! by Laura Overstreet Small Business Development Centers: Tennessee Lonnie Jones Agency celebrated 40 years with Allstate by hosting a ribbon cutting on Dec. 17. Jones was joined by Chamber members, family, business associates and friends. Thierry V. Sommer & Associates celebrated Sommer’s new location alongside Chamber members with a ribbon cutting on Dec. 3. They are wealth managers who specialize in working with pre-retirees and retirees. Casey Duncan, marketing director for Canterfield of Oak Ridge, happily greeted Chamber members and guests to their ribbon cutting on Dec. 11. Canterfield of Oak Ridge offers assisted living residents the flexibility to choose how they spend each day. Their diverse and engaging programs provide something for everyone! Calendar of Events Please call the Chamber office at 675-7057 for information February 20, 2014 8:00 – 9:30 a.m. Networking Pinnacle Financial Partners - Farragut 241 Brooklawn Lane February 27, 2014 5:00 – 6:30 p.m. Networking Wellsley Park at Deane Hill Apartments 7302 Sir Walter Way March 6, 2014 5:00 – 6:30 p.m. Networking Calhoun’s (at Pellissippi Pkwy) 10020 Kingston Pike March 20, 2014 8:00 – 9:30 a.m. Networking Comcast Spotlight 410 N. Cedar Bluff, Ste 200 e-mail: [email protected] www.farragutchamber.com M&M Jewelers 4 Marketing Resolutions to Make SouthEast Bank offers Free Small Business Checking accounts which are perfect for most businesses. There is no minimum balance, no monthly service charge, 500 free monthly transaction items and up to $10,000 deposited per month free. Or bring in your debit cards and unused checks from your current bank when opening any new checking and SouthEast will buy them for up to $10! Visit them in the Renaissance shopping center in Farragut. Help Pellissippi State Community College’s Rotoract and Culinary students raise $2,000 to send three veterans to Washington, D.C. for a day trip to show the community’s respect for their service! The HonorAir Fundraiser will take place on Feb. 20 at 7 p.m. at the UT Visitors Center (2712 Neyland Drive). Tickets are $25 and include hors d’ouvres prepared by the Culinary Arts School, entertainment from PSTCC’s choir and Hardin Valley Thunder Bluegrass Ensemble, and a silent auction. Register at www.pstcc.edu/rotoract. Who’s who… I resolve to make a marketing plan. Many small business owners market haphazardly, throwing time/money at one marketing method and when it doesn’t pay off immediately, switching gear to the “next big thing.” This approach wastes resources leaving you frustrated and convinced that marketing doesn’t pay off. Resolve to sit down and set marketing goals. What do you want to accomplish? More leads? More sales closed? More inquiries? Once your goals are written, find methods that are most likely to get results. Then figure out how to track results from each method to see what’s working. I resolve to market consistently. It’s easy to fall into the trap of marketing only when you’ve got the time for it (which often means “never”). Maybe you market right before your busy season, doing nothing later. As a result, your sales pipeline slows down. Keep your pipeline full by marketing all year. That may not mean at the same level of marketing yearround—i.e. a toy retailer would market more before and during the holiday season—but it does mean to use some level of all year. Create a marketing calendar that sets out what you’ll do each month. Put someone in charge of making sure it’s carried out. I resolve to keep learning new things. Is your marketing stuck in one area? Advertising only in the print Yellow Pages might work, but many go online to market. Keep up with the (marketing) times. Regularly read industry blogs and publications, attend networking events or conferences, and take webinars or seminars to learn about new marketing trends and how they’re affecting your industry. Pledge to learn something new monthly, and try some of it. Marketing is moving fast; you don’t want to get left behind. I resolve to do market research. Many small business owners market research once—when starting their companies. But what happens when your market changes? Keep tabs on the demographics of your target market so you can adjust your approach to changes in their incomes, lifestyles, media consumption habits and buying behaviors. Use secondary research from other sources and primary research—and ask your customers what they want and need. These simple resolutions will make a big difference in your results—I promise. Source: Rieva Lesonsky (Guest Blogger for the SBA and widely recognized small business expert & advocate)
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