asifcu.org new and improved online banking

ASIFCU.ORG
April/May/June 2014 - Volume 53, Issue 2
NEW AND IMPROVED ONLINE BANKING
COMING IN MAY
TRANSFER BETWEEN FINANCIAL INSTITUTIONS WITH ACCOUNT TO ACCOUNT TRANSFER
SAME DAY OR OVERNIGHT PAYMENTS THROUGH CHECK FREE | ACCOUNT AGGREGATION- ADDED ABILIT Y TO SEE HISTORY
UPDATE CONTACT INFORMATION | SIGN UP FOR EMAIL OR TEXT ALERTS AND NOTIFICATIONS
BUDGETING TOOLS | SET SAVINGS GOALS | E-STATEMENTS/E-BILLS
ALREADY ENROLLED IN ONLINE BANKING?
HERE IS WHAT TO EXPECT.
During the conversion to the new Online Banking platform, you may experience minimal interruptions in service
from May 6 - 8. On May 7, the Online Banking platform (EASI) will not be available for viewing starting at 1 p.m.
On the afternoon of May 8, our new Online Banking platform will be up and running.
NOT ENROLLED IN ONLINE BANKING (EASI)?
Simply go to ASIFCU.ORG for instructions on
how to enroll in online banking.
Have your member number handy.
For all account users, transfers will not be available starting at 3 p.m. on May 6 until the new Online Banking
platform goes live on May 8. Transfers may still be completed by going into a branch or by calling DASI
at 504.733.7336 or 800.725.2624 or the TSR Department at 504.733.7274 or 800.749.6193.
If you are a Bill Pay user, please be aware that starting on May 6 at 3 p.m. you will no longer be able to schedule
any new payments or modify existing payments until the new Online Banking platform goes live May 8.
Alerts - You will have to reset your email alerts.
(Ex: low balance, check cleared, etc.)
MOBILE BANKING
AVAILABLE IN MAY
(SMS, WAP, APP)
Log In Changes - Your username will remain the same and upon first
log-in you will be prompted to change your password.
Security Features - Due to added fraud protection using intelligent
authentication, you may randomly be prompted to answer
security/challenge questions.
CHECK BALANCES
Bill Pay Changes - Existing Bill Pay payees, as well as scheduled and/or
reoccurring payments will automatically roll over.
TRANSFER FUNDS
Payment Date Changes - Instead of selecting the day to send out the
payment, you will need to select the bill’s due date and the system will
determine the number of days in advance needed to process.
PAY BILLS
TEXT ALERTS
You must be an Online
Banking member and sign
up for Mobile Banking within
the Online Banking platform.
Once in Online Banking, from
your phone or tablet, follow
the links to download the
mobile applications directly
from Apple and Google.
*Message and data rates may apply to
each text message sent or received as
provided in your wireless service rate plan.
You may change the way you access your
information at any time.
WELCOME NEW NICHOLLS MEMBERS
ASI would like to welcome its newest group of members. On
February 28, 2014 Nicholls Federal Credit Union (NFCU) and ASI
Federal Credit Union merged and opened doors as one
organization under ASI Federal Credit Union. ASI is excited to offer
these new members access to a greater variety of the best possible
products and services to help manage their finances.
ASI employees conducted a meet and greet to welcome the new
members on Nicholls' campus where more than 125 members
attended one of the ten informative presentations about ASI's
history and available ser vices.
ASI’s Thibodaux branch, which is in close proximity to Nicholls
State University, has drive -up ser vices and a full branch lobby.
Pictured (Lto R) are: Nellie Lovergne, Member Service Manager; Donna
Himel, Thibodaux Branch Manager; Mary Jordan, Regional Manager;
Sally Hoffstadt, Director of Sales and Service; Kelly Rodrigue, Nicholls
State University Registrar; Mignhon Tourné, CEO/President; Matthew
Harney, Director of Branch Operations; Robert Bell, Director of Lending.
CHECK OUT OUR NEW WEBSITE AT ASIFCU.ORG
We’ve been working hard to improve our website for you, our members.
Visit ASIFCU.ORG to check out our new look!
UPDATED LOOK | STREAMLINED NAVIGATION |
CURRENT PRODUCT & SERVICE INFORMATION
CHAT WITH A TELEPHONE SERVICE REPRESENTATIVE | APPLY FOR A LOAN
ABILIT Y TO TRANSLATE INTO 75+ LANGUAGES | MUCH, MUCH MORE
ANNUAL REMINDERS
• Check with us to be sure your phone number, address and e -mail address are all correct on file with
ASI to avoid delay in receipt of important credit union account information.
• Be sure to maintain account activity annually (at minimum) to avoid account dormancy fees.
• If your name (as listed on your ASI account) does not match the name listed on your
Social Security Card exactly, please let us know to avoid an IRS TIN/mismatch name fee.
• If you have an ASI VISA, your card must be activated within 6 months to avoid closure
due to non-activation. You must use your card at least one time per calendar year to
keep your card open and active.
CHANGES TO ACCOUNT
TERMS & CONDITIONS
The Terms and Conditions to your account have
changed. Your continued use of Credit Union
account signifies your consent to these changes.
Please contact the Credit Union
if you have any questions.
talk about
savings.
say hello to the Sprint
Credit Union Member Discount.
save
10%
HOMEBUYER
EDUCATION WORKSHOP
save
or
15%
on select regularly priced
personal service plans*
on select regularly priced
business accounts*
Use Corporate ID: NACUC_ZZM
Use Corporate ID: NACUC_ZDS_ZZM
Plus
• Waived activation fee on new lines (Up to $36 in savings)
• Waived upgrade fee (Up to $36 in savings)
Call 877.SAVE.4.CU and tell them you’re a credit union member and
ask to be attached to either Corporate ID to start saving today!
Use your QR code reader to scan
here and get the free Invest in
America app to validate your
credit union membership.
April 5 & 12
June 9 - 12
9 a.m. - 3 p.m.
5:30 - 8 p.m.
ASII
PRC
A SHARED INITIATIVE, INC.
3401 Saint Claude Avenue, New Orleans, 70130
PRESERVATION RESOURCE CENTER
923 Tchoupitoulas Street, New Orleans, 70130
Payment by Money Order Only
$50 (individual) / $75 (household) - ASIFCU Members
$75 (individual) /$90 (household) - Non-Members
Space is limited, so call 504.940.5553 for additional details
or to reserve your place at an upcoming workshop.
For business accounts, visit a Sprint
store. To find a location near you,
go to www.sprintstorelocator.com.
*Application of discount requires 2-year contract extension on existing plans. Verification of
membership is required at time of activation/upgrade.
All rights reserved. Sprint, the logo, and other trademarks are the trademarks of Sprint Nextel.
Discount does not apply to secondary lines.
For a complete update on the rules of the Sprint Credit Union Member Discount program,
please visit www.lovemycreditunion.org/Sprint.
2013 Sprint Item #800-11 ©2013 CU Solutions Group 041013 1526
HOLIDAY CLOSINGS
Good Friday
Memorial Day
Friday, April 18th *
Monday, May 26th
*HALF DAYS - CLOSE AT 1 P.M.
EQUAL HOUSING
LENDER