WELCOME TO KANDUI RESORT

WELCOME TO KANDUI RESORT
We have created this unique “Travel Pack”
to help you get prepared for your trip.
TABLE OF CONTENTS
K
andui Resort is committed to delivering the best all around surf travel experience in the world. The information in this "Travel Pack" is intended to help take the guesswork out of your next Indonesian adventure and
prepare you the best two weeks of your life at Kandui Resort!
QUESTIONS
LIFE ON THE ISLAND
3
COMMON QUESTIONS
4-6
DINING 7
ACTIVITIES 8
WAVES 9-15
SURF ETIQUETTE 15
SAMPLE TRIP ITINERARY 16-18
TRAVEL
TERMS & CONDITIONS 19
CONTACT 21
We walk you
through your trip
step by step so there
are no surprises P. 16
PHOTO AND VIDEO PACKAGES ON P. 21
www.Kanduiresort.com
PG. 2
Have questions
about your stay?
We answer some
commonly asked
questions. P. 4
WAVES
Learn about our
world class waves
and what you can
expect. P. 9
LIFE ON THE ISLAND
The following list offers a quick glance at the do’s
and don’ts of resort living in the Mentawais.
No drugs allowed.
Put trash where
it belongs.
Always look out
for other people.
Always use proper
surf etiquette.
Please watch out for
falling coconuts!
Do your best to keep
wet clothes outside.
Keep your belongings
in designated areas.
Guests will be charged
for extra water bottles.
Point out problems or potential
problems to the staff.
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Please smoke in
designate areas only
– outside only.
Housecleaning is everyday between 10:00am
and 2:00pm, unless you
request otherwise.
Please share waves
with the guests from
the charter boats.
Donations are welcome
for the local people,
extra medicine etc…
please give to office.
Conserve as much
water possible – please
take short showers.
We have a safe in the
office if you wish to
store your valuables.
Use mosquito repellent
to protect yourself from
sand flies and mosquitos.
Please use sunscreen
Feel free to ask our staff
any questions at anytime
or for anything you need.
If you’re hungry tell
someone. We can always
provide you with food
between meals.
When you arrive we will
give you one big of water,
please refill in the restaurant as much as you’d like.
There is a laundry
service, please put dirty
clothes in the provided
hamper and leave out
side on your deck
If yours towel are dirty,
please leave them on
the floor of the bathroom and we will give
you the fresh ones.
PG. 3
We suggest covering up
in evenings, long pants
and long sleeves and
taking malaria preventative medicine if available.
Voltage here is 220
volts. Unless you are
absolutely sure about
the specifications of your
electrical equipment,
consult management.
Guests are welcome
to tip their favorite staff
member, or you can
give to the office to
be distributed evenly
among all employees.
COMMON QUESTIONS
EMERGENCIES
In case of an earthquake or tsunami
we urge you to evacuate to our
“Tsunami Bridge” which is located
in the back of the resort behind the
Game Room. Our “Tsunami Bridge”
winds for over 400 yards to a 50
meter hill in the center of the island
presumably high enough to escape
the largest run ups predicted. If there
is time and it is convenienet we ask all
guests to get into the nearest available boat and head for deep water
if possible.
BOATS
Our ultimate goal is to provide our
guests the most authentic Mentawai
experience possible and our core
mode of transportation achieves
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this. Our standard mode of transport
utilizes three luxury canoes capable
of cruising at a very comfortable 20
knots which is really all we need due
to the geographic proximity to most
of the surf spots and various sites we
visit. Two of the luxury canoes sport
2 x 40 hp engines and can take up
to 8 surfers comfortably. Our largest dug out luxury canoe is 37 feet
long, can accommodate up to 10
people and has 3 x 40 hp engines...
All canoes have the necessary safety
and communication equipment in
case of emergencies. Kandui also
uses two tenders and two Yamaha
VX700 waverunners to shuttle people around our immediate area.
There is no set schedule for boat
trips to surf breaks – on a typical
morning we have one boat that will
leave early and another that leaves
PG. 4
around 8:00am if we are not surfing
in our immediate vicinity.
COMMUNICATION
Internet connectivity is free giving you
the option of staying in touch with
your family, friends, and the office.
Our internet connection is probably
slower than what you are used to at
home but our wireless connection
covers a large portion of the resort
including inside each uma so you
can get online throughout the resort.
We encourage most people to
use their personal laptops inside
their umas if you’d like to get online.
If you don’t want to bring along a laptop there are a few computers at the
resort available to check surf reports,
send e-mails, and make phone calls.
COMMON QUESTIONS
FINAL BAR BILL
At the conclusion of your trip guests are responsible for
paying local taxes and other typical expenses – this is collectively known as your “bar bill”. Guests to Kandui Resort
should be prepared to cover the following expenses
on the island. This list is subject to change and can be
covered by a credit card or cash on the island at the
conclusion of your trip:
A. Resort Taxes – Included in
your stay at Kandui Resort
B. Photography - $150 - $200
(This would include
all guests shots, lifestyle, and scenery shots but would
require guests to bring their own flash drives - Most
guests take home an average of 500 photos.)
C. Beers - Beers at the resort are only $1 US
for Bintangs and $3.50 US for International
selections (depending on currency rates)
D. Mixed - Mixed drinks are expensive in
Indo because of the lack of availability of hard
alcohol in Indonesia - the resort charges an average of $8 for a single shot mixed drink.
E. Massages -
$20 - $25/hour
F. T-shirts – Long sleeve and
short sleeve shirts average
$10 - $15 each
G. Video packages - These are currently handled
directly by FTR Films and average about $250
and up. * SEE PHOTO AND VIDEO PACKAGES ON P. 22
H. Flash Drives – If you plan on purchasing
photos at the resort we suggest you travel with
your own flash drive so we can give you a hard
disc of your images and you can back them up with
your flash drive. 8gb or 16gb recommended!
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PG. 5
SPECIAL OCCASIONS
Hopefully with enough advanced notice we can accommodate any and all requests.
LOCAL CLIMATE
The local climate is considered tropical,
hot, and humid with a temperature range
between 70 - 90 degrees Fahrenheit
or 21 - 32 degrees Celsius.
TIPPING
Tipping is entirely up to you. The average tip starts at
around $50US and goes up from there; if you’ve had a
great time, the staff did a wonderful job and were accommodating, let them know how you feel. Tips are distributed
to the entire staff but if you want to tip a specific staff
member please do it discreetly.
The water temperature is always around
80 degrees (27 degrees Celsius) no
matter what time of year you visit.
The local landscape is dense, tropical
forest with four main islands and dozens of auxiliary islands - sprinkled with a
few main coastal villages throughout.
ILLEGAL SUBSTANCES
Our operation is drug free. Indonesia has some of the
strictest laws against drug use, drug trafficking, drug
anything! Kandui Resort does not condone drug use in
any form at our resort - guests who are found to be using
drugs at the resort will be asked to leave immdeiately.
It’s just not worth the hassle and trouble! Our policy is
simple - no drugs allowed... please.
The dry season in this area spans from
February to September and the wet season
typically occurs between October - January.
At any time of the year however expect regular rainfall in short intervals - heavy at times.
Local winds surrounding the resort are
variable throughout most of the year
but occasionally go through intermittent
periods of storminess, called “Badai’s”.
Kandui lies exactly 1 degree below the
Equator and as a result is not influenced
by the steady easterly trade winds often
associated with the rest of Indonesia that’s what makes this area so unique!
INCLUDED/NOT INCLUDED
What is included as part of the Bojo (Deluxe) Package? This package includes the following advantages:
What is not included:
10 days/10 nights, or 11 days/11 nights stay at Kandui Resort
Unique, one-of-a-kind “Shaman” ceremony on last
night of the trip - depending on availability.
Daily speedboat transport to optimal surf breaks on that
given day or by guests request. These trips include lunch,
cold drinks, snacks, and use of fishing equipment.
All meals and food including most snacks and 3 Juices,
3 Sodas/ Day and 1 Bottled Water / Day
The best waves in the world.
Air Conditioning in your uma
Fishing
Internet Access
All Activities
$25 VISA fee on your arrival $10 departure tax
Transportation Fees. The exact transportation fee in 2010 is $350
per person - Transportation: the passage from Padang to Rokot to
Kandui to Rokot to Padang.
Travel Insurance – please call Jeff Samuelson at Oceanview Travel
at 949-493-5231 - Cost is typically around $60 US. Travel Insurance
is mandatory!
Bottled Water, Specialty snacks and Mentawai Souvenirs
Hard Alcohol / Mixed Drinks / $1 Beer.
Tips for the staff (Tipping is not mandatory but appreciated!)
Photo or Video Packages (SEE RATE PAGE)
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PG. 6
DINING
G
uests find our open
air dining to be as
much fun as it is
delicious and varied. We offer
full meals ranging from local
Indonesian dishes to pasta
plates, pizza, chicken and of
course fresh fish. We consider
every meal extremely important
to give you the energy you need
to surf all day. Be prepared to
eat like a king.
DINING SCHEDULE
There is a set schedule for meals so you don’t have to wonder what time you eat. We will also have as many barbeques
as possible; nothing is tastier or more satisfying than having a bbq with your close friends on a remote, tropical island
with perfect waves reeling in the distance.
BREAKFAST
LUNCH
DINNER
6:30am - 9:30am
12:30pm - 2:30pm
7:30pm - 8:30 pm
Please order with the bartender.
DRINKS - We include 3 soft drinks and juices a day for
free. Extra sodas, juices, beer hard alcohol, and mixed drinks
are available for a nominal fee.
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PG. 7
ALCOHOL - Beer is available for all of our guests, a
variety of hard alcohol and mixed drinks will also be available for purchase.
ACTIVITIES
D
o as much or as little as you like.
The landscape and activities
available in our area are extraordinary and varied. There are things to keep
you totally busy or you can practice the
fine art of doing nothing at all. Here is a
short list of our most popular activities.
Surfing
Fishing
Snorkeling
Table Tennis
Volleyball
Poker
Pool
Board Games
Movies
Satellite TV with Big Screen TV
Karaoke
Picnic
Visit a Local Village
Yoga
Jungle Cruise
Cultural Tours
*New Game Room now open
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PG. 8
WAVES
T
he Mentawai Islands are one of the most consistent
surf destinations in the entire world. It’s broad exposure
towards the vast, southern Indian Ocean provides these
majestic islands with remarkable consistency and quality. There are
great waves in this area YEAR-ROUND. However, the most ideal
time to surf in the Mentawai’s is during the dry season, late March
to early November, the southern hemisphere’s winter, when the
Indian Ocean is an ultra-active, groundswell producing machine.
During the entire year Kandui Resort offers the average surfer the
opportunity to score the best waves of their lives in the premiere
surf resort location in the entire world, nothing else comes close...
www.Kanduiresort.com
PG. 9
WAVES
4 BOBS: 4 Bobs is a short, play-
the Playgrounds region. There are
Despite the dangers, snag a clean,
ful right-hander located directly
generally two sections to surf, the
open barrel here and you’ll be talk-
in front of Kandui Resort. Swells
top and the inside. The peaks at the
ing about it for years. If it looks too
that break here wrap considerably
top can be a bit shifty and require
heavy, Nipussi is a scant three-
around the south end of the island
a fair amount of paddling around to
hundred yards to the east.
and break over a relatively shallow
find the right area while the inside
reef. If you’re fast you can take off
section is more dependable and
BENG BENG: Beng Beng is an
deep and try to float the first sec-
offers up a better wall to work with.
extremely rippable left located a few
tion where most people take off;
A frames is easily one of the most
hundred yards away from E-Bay
otherwise, it’s strictly a one or two
popular spots in the Mentawai’s and
and Pitstops. It’s probably one of
turn wave. Ironically, despite it’s
is sometimes referred to as “John
the easiest waves to surf in the
relatively tame appeal, 4 Bobs is
Candies”.
Mentawai’s and is fun for surfers of
a perennial favorite to almost every
all ability levels. The area surround-
person who surfs it and is one of
BANKVAULTS: Bankvaults is a
ing Beng Beng is breathtaking as it
the most consistent and fun waves
thick, barreling right punctuated
sits nestled inside a small bay with
in the Mentawais.
by a shifting line-up. Sets seem-
literally one of the most scenic
ingly emerge out of nowhere and
views imaginable all around you.
A FRAMES: A Frames is one
can wreak havoc if you’re caught
The best size to surf Beng Beng is
of the most consistent lefts in
out of position. The ideal size to
anything over shoulder high - even
the Mentawai Islands. Situated in
surf Bankvaults is head-high to a
though it’s relatively short some
front of an idyllic island it is one
triple overhead, in any swell size,
people like this wave more than
of the many good waves found in
getting caught inside is a certainty.
other waves that are considered
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PG. 10
WAVES
far superior - best of all, it rarely
overall set-up at E-bay is flawless,
it sticks out of the water and unless
has a boat on it so most sessions
stereotypical Indonesian, with
you like reef cuts stay away!
are by yourself.
beautiful, bluish-green water and
tall palm trees everywhere. Besides
ICELAND: Iceland is a sizable left
BURGERWORLD: Burgerworld
its aesthetic beauty, double over-
that is known as one of the “big
is considered a last alternative when
head E-bay is a beast and force to
wave” spots in the Mentawais. It has
everywhere else is flat. Anything
be reckon with.
a very large playing field and a few
bigger than three feet here flattens
different take-off options including
out into a giant mushball. The one
HIDEAWAYS: Hideaways is an
a few rights when it is small - but
positive aspect about Burgerworld
occasionally heavy left near the
watch out for the paddle back out!
is its consistency; there is always
Playgrounds region that is fre-
Iceland isn’t known as a barreling
something rideable here; however,
quently visited by Kandui guests.
wave unless it has some serious
your chances of scoring this place
In the last few years it has been one
size - if big enough it will look more
on fire is slim.
of the “go to” waves because it is a
like Hawaii Five-O than most other
lot more consistent the other world
waves in the Mentawais and when it
E-BAY: E-bay is a fast, barreling
class waves in our area and can
looks like that Telescopes is a much
left that gets good when it’s head
handle a lot of the more annoying
better option.
high or bigger. When a pumping
wind directions like straight souths.
west swell is marching through,
Hideaways has the ability to be a
KANDUI: Kandui a.k.a Kanduis
E-bay does a close impersonation
sick cavern or offer up a rippable
or Nokandui is one of the fastest,
of Padang Padang on Bali without
shoulder. You can really only surf it
down the line, left-hand barrels in
the death cliff looming inside. The
on medium to high tide, at low tide
the world. Kandui is an obscenely
www.Kanduiresort.com
PG. 11
WAVES
hollow wave with your only option
almost exactly one hundred yards
has waves and is a good alternative
for survival being tucked inside its
over a shallow, but manageable
when the rest of the islands are flat.
enormous, gaping jaws. Unless
reef. While sitting in the line-up
It’s known as one of the mellowest
you’re comfortable pumping inside
you are surrounded by a triangle
waves in the islands but it’s still a
the barrel the best you can hope for
of islands which offer a really unique
powerful wave.
is to find the right line, exert a little
perspective. Easily visible from
extra front foot pressure, and hold
Kandui Resort Karangbat Left is
PITSTOPS: Pitstops is one of the
on. Most of the waves will simply
surfed by those people looking to
most high performance waves in the
outrace you; however, the thrill of
take a fish or longboard out and get
Mentawai Islands. Located a few
charging through the longest bar-
some longish rides. Even though it’s
hundred yards away from E-Bay you
rel possible is more than worth the
soft a lot of the time with a medium
can’t really tell if Pitstops is break-
effort. If the conditions are right
tide you’ll have a blast!
ing unless you take a close look.
you’ll take your share of beatings;
The wave itself starts breaking in
but, chances are you’ll kick out of
NIPUSSI: Nipussi is a high-per-
a compact area over reef, remark-
the best barrel of your life as well.
formance right situated inside a
ably, if you’re not paying attention,
reef-laden cove. Most people line
the take-off can be quite challeng-
KARANGBAT LEFT: Karangbat
up at the apex of the point and surf
ing. However, once you’re on your
Left lies smack dab in the middle
a solid wall that hugs the inside, but
feet you’ve got a really fun, semi-
of “Playgrounds.” It breaks best on
during a west swell some people
backwashy wave to carve, pull in, or
a direct south swell and is a fairly
prefer to sit wide and wait for the
boost on. As the wave progresses
straightforward wave for people
swinger sets which break in the
it starts breaking over a combina-
of all abilities. The wave itself runs
middle of the cove. Nipussi always
tion of sand and reef until eventually
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PG. 12
WAVES
expiring itself on a beautiful tropical
SC ARECR OWS:
Scarecrows
which tempts you to sit deeper
beach. One of the most photogenic
is Telescopes’ big brother, a little
and deeper, almost daring you to
waves in the world.
more forceeful, slightly bigger,
backdoor an impossible section.
and in general a little less refined.
With size, the wave breaks for over
RIFLES: Rifles is one of the lon-
Nevertheless, it definitely has its
a half mile outside and descends
gest, most perfect, awe-inspiring
good days and because it picks
upon the formal take-off area at
waves in the world. When it’s break-
up a lot of swell is a good option
mach one. Fortunately, by the time
ing properly with a hint of northwest
when the rest of the chain is small.
it reaches the pack its slowed
wind you can expect four to six hun-
You’ll probably find the wave to be
down a bit and ready to serve up
dred yard right walls with numerous
very moody and inconsistent, some
a wondrous, steep, hollow wall.
tube sections. Rifles is a violent bar-
days it does a great impression of
Telescopes is frequented by many
rel from start to finish, sometimes
Telescopes on the right tide and
boats based on its premiere quality.
when you think you are coming out
direction while other days it is a
However, there always seems to be
another section will throw over,
warbled mess of high tide rubbish
plenty of waves to go around and
and another, and another. If you do
that is an unmotivating as it gets.
when its absolutely firing at six to
come out and see it lining up, you
You never can be sure until you’re
eight foot many less accomplished
have to put the pedal to the metal
looking at it!
surfers watch it from the safe con-
to make it through the next barrel
fines of their boats, videocameras
section. Basically, you have to go as
TELESCOPES:
fast as you can go almost the whole
you’ve heard about Telescopes
way through the wave.
is true. It’s a remarkably long left
www.Kanduiresort.com
Every
PG. 13
thing
in hand.
WAVES
THE WAVE BREAKDOWN
WAVES
TYPE
RATING
4 Bobs
A Frames
BabyKandui
Bankvaults
Beng Beng
Burgerworld
E-Bay
Hideaways
Iceland
Kandui
Right
Left/Right
Left
Right
Left
Right
Left
Left
Left
Left
Left
Right
Right
Right
Pistols
Right
Right
Left
Left
4
6
7
7
6
4
8
8
7
10
4
4
3
6
7
6
10
7
9
Karangbat
Karangbat
Malibu
Nipussi
Pistols
Pitstops
Ries
Scarecrows
Telescopes
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CONSISTENCY
7
6
3
6
6
5
5
6
7
5
6
6
4
9
8
6
6
7
5
DIFFICULTY BEST TIDE
MAX LENGTH BEST WIND BEST SIZE
BEST BOARD TRAVEL
5
5
7
8
3
4
6
8
7
9
1
2
2
5
7
4
8
7
7
75 yards
75 yards
150 yards
100 yards
75 yards
100 yards
100 yards
100 yards
100 yards
500 yards
100 yards
75 yards
100 yards
75 yards
100 yards
50 yards
500 yards
150 yards
200 yards
Any
Any
Shortboard
Step Up
Any
Any
Short/StepUp
Short/StepUp
StepUp/Gun
Step Up
Any
Any
Longboard
Med-High
Medium
Med-High
Med-High
Med-Low
Medium
Med-High
Med-High
Medium
Med-High
Medium
Med-High
Med-Low
Med-Low
Med-High
Medium
Med-High
Med-High
Medium
PG. 14
West
Northwest
South
N/NW
S/SE
N/NW
Southeast
Southeast
Southeast
E/SE
N/NW
N/NW
West
N/NW
North
Southeast
W/NW
Southeast
E/SE
3-5’
3-6’
3-6’
4-10’
2-6‘
2-4’
4-8’
4-8’
4-10’
6-8’
2-4’
2-4’
2-4’
3-6’
3-6’
2-4’
6-8’
4-8’
4-10’
Any
Short/StepUp
Short/Fish
Short/StepUp
Short/StepUp
Short/StepUp
(MIN)
2
3
5
25
40
45+
40
15
45+
5
2
2
3
10
25
40
5
45+
45+
SURF ETIQUETTE
Y
our trip to the Mentawai’s should be the best experience possible. The very nature of the way in which waves
break in the Mentawai’s lends itself to an even higher degree of order and cooperation. Follow these rules
and everyone will have a better session, especially you. Remember, you’re on vacation!
1. DON’T THINK YOU
OWN THE PLACE.
thing in the world is to
go. When a wave is
even if they look like they
have some clown pad-
approaching that you
aren’t going to catch it,
When you arrive at a
dling past you after every
are not interested in all
let it go. Getting stuffed
new spot and there is
wave. For this rule, think
you have to do is hold
on a double overhead
already a group surfing
assembly line, take your
both of your hands up
grinder with the reef lurk-
the worst thing you can
turn, go in order, and
and out of the water to
ing a few feet below the
do is to send out every
everyone will get their
send a clear message to
surface and the possibil-
surfer on your boat in
fair share of waves.
everyone that you’re not
ity of getting stuck inside
going. This will eliminate
isnt worth the potential
any ambiguity and there
conflict.
surf guide will show you
3. HANDS UP IF
YOU DON’T WANT IT.
how to strike a perfect
When it’s your turn and
waves to go around and
5. PICK ME UP.
balance by sending out a
you’re waiting for the
a clear line of communi-
When you’re ready to get
few surfers at a time and
set of the day it always
cation in the water.
picked up all you have to
making the transition as
helps to let other people
subtle as possible.
know your intentions.
4. LET IT GO.
in the air from the chan-
an all out assault. It’s
just not cool. A good
will definitely be more
do is wave your board
Most people will expect
It sucks to get burned on
nel. If there is someone
2. TAKE YOUR TURN.
that you’re going to be
a small, weak day so you
injured, everyone in the
The majority of waves
going on the next decent
can imagine how much
line-up should wave their
in the Mentawai’s break
wave that comes through
worse it is on a big, scary
boards at the same time.
like a classic point break.
but by no means does
day. If you see someone
The most discouraging
that mean you have to
paddling for a wave,
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PG. 15
SAMPLE TRIP ITINERARY from Los Angeles to Kandui Resort
INSTRUCTIONS:
Please use this information to help
Tokyo, Japan
to make it to your next flight to Jakarta,
Once you have landed in Japan you
Indonesia you will need to head over to
you travel to Kandui Resort.This
will be asked to disembark flight and
Terminal 2 unless your boarding ticket
itinerary is based out of Los Angeles
go through security. You are required
says otherwise.
and will vary for each guest and their
to take all of your belongings with you.
Most people hang out in Terminal 3 –
Wait time in Tokyo is usually between
if you make a reservation in advance you
45 minutes to one hour – this is a
can rent a transit hotel room (inside the
good opportunity to charge electronic
airport) for the 6 hour layover via Changi
devices as they use the same plugs
Airport’s website or take a shower in the
as the U.S.
Executive Lounge for a fee.
personal travel itinerary.
Los Angeles
Less is more. Pack as light as possible, we recommend taking one
Snack bar and internet is available.
backpack that you can carry-on to the
Second leg is from Tokyo, Japan to
flight and your boardbag.
Singapore. We recommend for this leg
Arrive 2-3 hours before your flight.
you try to sleep as much as possible to
Check in at Singapore Air counter
acclimate to your new time zone.
and then take boardbag through security- make sure your bags are checked
all the way to Jakarta.
Board flight for first leg, Los Angeles
to Narita, Japan
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Singapore
You will arrive into Terminal 3 of
Changi Airport around 1:30am.
Terminal 3 is an amazing building but
PG. 16
A lot of people sleep in the terminal,
go eat, or get on the internet.
There are plenty of comfortable
places to relax and hang out.
Before you board your next flight, the
third leg of your trip we recommend
exchanging a few hundred dollars into
Indonesian Rupiah which you will need
as you pay airport taxes and buy snacks
traveling in Indonesia.
Jakarta, Indonesia
On arrival into Terminal 2 at Soekarno/
Hatta Airport proceed to the VISA area.
Indonesian VISA’s are $25 US for 30
your flight you will be required to pay a
Guests that arrive on the first trans-
40,000rp airport charge.
fer boat can check into their umas
Padang, Indonesia
at 1:00pm to give us enough time to
clean the umas from the group before.
days and divided into two lines. The first
Our main mode of transportation
line you pay the fee and the second they
from Padang to Kandui Resort revolves
We would like to encourage all guests
issue the VISA ticket that takes up an
around speedboats and the Mentawai
to arrive into Padang the day before
entire page of your passport!
Fast Ferry service. Our focus is to provide
the trip starts and to leave Padang the
After squaring away your VISA
the easiest and most efficient means to
morning after the trip ends. This will
move swiftly to the immigration coun-
get you from Padang to Kandui Resort.
allow us to maximize your surf time
ter, you will be required to fill out an
and utilize the new Mentawai Fast
“Immigration Card” and show it to
Please note that transport out to the
the customs agent. They will leave a
island is on a first come, first served
“Departure Card” inside your passport,
basis. Kandui Resort currently operates
don’t lose it!
Ferry for the safest, most comfortable
transfer out to Kandui Resort.
two transfers per transfer day. Ideally
We also recommend you are able to
Once you’ve cleared customs go grab
we need 50% of guests on the 6:00am
access a pair of trunks or bathing suit
your boards and check in for your next
transfer requiring guests to arrive the
for the crossing and keep a pair of clean,
flight as fast as possible as connection
day before the trip; and 50% on the
dry clothes in a backpack or within easy
times are tight!
3:00pm transfer boat which requires
reach as these trips are often wet. Please
If you use a porter the standard tip is
guests to arrive before 1:00pm on the
brig a water-proof bag if possible. If you
20,000 rupiah or about $2 US – if they
first day of the trip. When you make
get seasick please prepare accordingly.
complain and want more money just
your reservation we will let you know
keep saying “thank you” and act dumb!
what transfer boat we need you to
If you are on Garuda Airlines for your
be on and will make every effort to
flight to Padang you will stay in Terminal
accommodate requests to the best of
Welcome to Kandui Resort!
2, all you have to do is go outside and
our ability.
Once you get to our island our “Guest
head upstairs. If you are on Lion Air you
Kandui Resort, Mentawai
Islands, Indonesia
Relations” manager will receive you,
need to head outside and catch the
All guests are required to leave Padang
show you to your uma, and that evening
Shuttle Bus to Terminal 1 about 1 mile
after 6:00pm on the last day of the trip
will go over the relevant trip details and
away… It is tricky getting your boards
to be safe and leave room for delays.
answer any questions you might have.
on there so be prepared! Check in for
No exceptions will be accepted so we
your flight and proceed to the gate for
can keep everyone on the same page
your flight to Padang, the fourth leg of
and happy.
At the conclusion of your trip you
your trip! Please note: On the way to
www.Kanduiresort.com
Our guest relations manager is your
point of contact if you need anything.
are responsible for your final bar
PG. 17
bill. Final bills can be paid by cash
patient as wait times average about 3
As you check in make sure your
or credit card on the island and cov-
hours but we need that time to give us
boards are checked in all the way back
ers extra items such as photography,
a buffer zone in case of transportation
to Los Angeles and that you get your
videos, extra t-shirts, souvenirs, mas-
issues getting you back from Kandui.
boarding passes all the way back to Los
sages, alcoholic drinks, and tips.
Kandui Resort
Most people will be staying overnight
Angeles in Jakarta as well!
at the Sheraton Bandara. Please make
Please note: You will be required to
sure you have a confirmed reservation
pay a 150,000rp airport charge to leave
On the last day of your trip you will be
and ask Our manager to call ahead and
the country, Indonesia’s way of saying
leaving in the morning for the ride back
make sure the Sheraton sends their
good bye!
to Padang via speedboat or Mentawai
shuttle bus to fit your boards!
Fast Ferry
Please note: You will be required to
pay a 40,000rp airport charge prior to
It is a good idea to pack a sturdy, plastic bag if you have loose items in the
boardbag and to wrap your bags in for
the boat crossing from Kandui Resort
to Padang.
getting on your flight.
Jakarta, Indonesia
Once you arrive a representative
from the Sheraton will greet you in the
Baggage Claim area.
We need all guests ready to
depart between 10:30am and
11:00am on the last day of the trip
Once you arrive at the hotel they will
store the boards in a special area.
depending on weather conditions.
Padang, Indonesia
Singapore
Once you arrive into Singapore time
is limited so hustle to your connecting
flight to Tokyo!
Tokyo, Japan
Reverse the incoming process
Los Angeles
For this final leg we suggest you try
to sleep… you will arrive back into Los
Angeles around noon so if you sleep
Check -in for the hotel but please
you can diminish the effects of jet lag.
remember to get a wake up call because
Once you arrive, proceed through
Once you get back to Padang via
your flight the next morning is very early!
immigration, collect your bags, and go
charter flight you will be be taken to
You need to be ready to go at 5:00am to
through security.
your next flight’s check in desk.
be safe – DO NOT MISS YOUR FLIGHT as
it will set off a chain of events that could
After that please check in and wait
see you in Asia for longer than you want!
for your flight back to Jakarta. Please be
www.Kanduiresort.com
PG. 18
TERMS & CONDITIONS
INSTRUCTIONS:
Please sign and give
to our manager in
Padang on your arrival.
Kandui Resort and its travel partners do not assume responsibility for those inherent
risks which may cause unfortunate accidents or incidents during ordinary travel conditions. Kandui Resort will not be held responsible for injury, death, damage, loss, delay,
cost, expense, or inconvenience arising from travel misfortunes beyond our control.
DEPOSITS:
In addition, there are no refunds
RESPONSIBILITY:
1. A $500 deposit is due at
given for reasons pertaining to
Kandui Resort will use all due care
the time of booking.
unstable global, national, or
for the provision of its services and
2. Deposits are non-refundable
local political situation that does
activities provided to guests. Guests
but may be used towards a future
not directly pose a threat to the
participate in activities and use services
trip. (Must be used within two
safe operations of our trips.
at Kandui Resort at their own risk. No
liability or responsibility is accepted
years from date of receipt)
TRAVEL INSURANCE:
by Kandui Resort for any injury, illness,
PAYMENT:
1. Travel Insurance is mandatory
damage, loss, accident, expense, or
1. Final Payment is due at least 60 days
on all of our trips for your safety.
any other claim arising from involvement in any activities or provision of
prior to departure and is non-refundable.
2. Payment may be paid by cash,
DOCUMENTS:
any services howsoever suffered,
personal check , money order,
1. Passports must be valid for at least
even in circumstances where staff of
Visa, Mastercard, American
6 months from the date of departure.
Kandui Resort may have negligiently
Express, or bank transfer.
2. If applicable, a valid visa
breached any duty of care that it or
3. Any form of payment consti-
is required for travel
they may owe or have owed in
connection with such activities,
tutes acceptance of the Terms and
Conditions stated on this site.
AIRLINE RELATED
conduct, supervision, or the provi-
4. All guests are responsible for
INFORMATION:
sion of services. Kandui Resort will no
paying a $4/day Mentawai Tax and
1. Kandui Resort is not responsible for
longer be liable for direct or indirect
$6/day Indonesian Hotel Tax col-
airline board fees or baggage policies.
losses, arising from any such injury,
lected directly at the resort.
2. Kandui Resort does not accept
illness, damage, loss accident, or
any responsibility for late arrival or
expense including consequential loss
CANCELLATION POLICY:
non-arrival of surfboards/surfboard
or economic loss however caused.
1. Cancellation of a trip must be
bags or any other luggage.
made within 60 days of your depar-
Health:
ture date. There are no refunds or
1. Kandui Resort are not responsible for
partial refunds given for early
health problems arising from envi-
departures from a designated charter,
ronmental factors during your stay.
poor surf, or inclement weather.
Print Name: ____________________________________________________________________________________________________
Signature: __________________________________________________________________ Date: ______________________________
www.Kanduiresort.com
PG. 19
CONTACT INFORMATION — U.S.A.
Kandui Resort c/o Antidote Travel
629 Camino De Los Mares Suite 101
San Clemente, Ca 92673
E-MAIL: [email protected]
LOCAL: (714) 369-8121
MOBILE: (714) 478-2487
FAX: (949) 493-2770
CONTACT NAME: Anthony Marcotti
www.Kanduiresort.com
PG. 20
PHOTO AND VIDEO PACKAGES
Kandui is offering both photo and video packages to our guests. The Mentawai Islands have some of the most perfect surf in the world and
we’ve found photos and video are the best way to capture your Kandui experience.
VIDEO
of your trip including your waves and
$200. In addition, you will also receive
Kandui has partnered with FTR Films
lifestyle edited to music is $300. Group
a CD of 200+ lifestyle photos that
to offer one of the most unique video
videos are also available at discounted
showcase the beauty of Kandui Resort
options available. FTR Films is a produc-
rates. A group video focuses more on the
and Mentawais. If you do not prefer all
tion company that specializes in working
sessions and daily activities of your group
of your photos, individual photos can be
with everyday surfers and capturing not
and thus tends to run longer. Rates
purchase for $10 per photo.
only great surf, but also the amazing
depend on the amount of people in your
beauty of the Mentawais. A video by
group and please email us at ftrfilms@
COMBO
FTR Films will not only capture the best
gmail.com for a detailed quote.
For Guests who are interested in both
photos and video, a combo package
waves of your life, but will recreate the
feeling of traveling to the outer reaches
PHOTO
is available for $400 per person. The
of Indonesia and experiencing a beautiful
Kandui offers a photo option that
combo package will include a personal
place like Kandui. No other production
is unique and unmatched in the
video of your surfing/lifestyle, all of your
company spent more time shooting the
Mentawais. Photos are a great way of
surfing photos and 200+ lifestyle photos
Mentawais. FTR Films has shot every
capturing the experience of your trip and
of the resort.
wave from every angle and has more
Kandui has taken steps to ensure that
experience working with everyday
no session goes undocumented. A CD
surfers than anyone. A personal video
of all your personal surfing photos is
www.Kanduiresort.com
PG. 21
MAPS OF THE ISLAND
www.Kanduiresort.com
PG. 22