Canadians embracing luxury travel, Virtuoso sees 93% jump in five
Transcription
Canadians embracing luxury travel, Virtuoso sees 93% jump in five
June 5, 2014 Volume 42 Issue 21 C A N A D A’ S T R A V E L T R A D E P U B L I C A T I O N Canadians embracing luxury travel, Virtuoso sees 93% jump in five years TORONTO — For years Canadian travellers were viewed as stingy, almost inevitable when the dollar was worth little more than 60 cents. But times have changed and suppliers from 4- and 5-star hotel chains to luxury cruise lines have noticed. Not only has Canada recently surpassed the U.S. as having the most affluent middle class per capita in the world, according to the New York Times, the Canadian Tourism Commission’s (CTC) most recent Travel Snapshot shows Canadians spent more than $30 billion on Marseille Old Port THISWEEK 4 HAWAII NONSTOPS 29 MARSEILLE FLIGHTS Air Canada rouge will fly TorontoHonolulu, Vancouver-Honolulu, Maui Air Transat is now flying to Marseille from both Toronto and Montreal 6 35 WEDDING CALENDAR Sandals is launching a new interactive Wedding Day Calendar for agents PM40015622 FEATURE THIS Signature Vacations’ exclusive Riu Varadero a favourite in the Canadian market travel in 2012, one of the highest per capita expenditures in the world. And the Canadian agency members of Virtuoso, the best-known group of agencies specializing in luxury travel, have seen their sales soar. Some 13 Canadian agencies are part of the Virtuoso network, and in the past year these agencies saw 12% growth, and in the past five years, they saw 93% growth, said Becky Powell, Senior Vice-President, Global Member Sales, who was in Toronto to update media on Virtuoso. It began in 1951 as a small co-op of Mid-Western U.S. agencies. Now Virtuoso has some US$12 billion in buying power, more than 340 agency members with 600 locations in 20 countries worldwide and a brand that’s become a powerhouse in the luxury travel market. With close to 9,000 travel advisors across the globe, Virtuoso has member agencies in the Americas, the Caribbean, Australia, New Zealand and, by the end of 2014, Europe. Virtuoso has “customized the Virtuoso experience for Canadian travellers,” added Senior Vice-President for Virtuoso’s Consumer Group, David Kolner. Say “CIAO!” Book an air-inclusive package by June 18 and SAVE 200 $ and SAVE! From Toronto Rome per couple on Milan, Rome or Venice Tuscan Discovery 9 days / 7 nights Aug. 18 & Sept. 8 $ 2229 Add taxes & other fees: $586 Valid for travel from May 26 and completed by Dec. 10, 2014. Minimum 5-night stay required. Italian Rail Journey 11 days / 9 nights Sept. 15 $ 2899 Add taxes & other fees: $586 Venice Venice & Paganini 9 days / 7 nights Sept. 10 $ 2299 Add taxes & other fees: $564 Veneto, Vino and Lake Garda 10 days / 8 nights $ Aug. 15 2899 Add taxes & other fees: $564 Milan for Fashion Week Andreola AAAA 9 days / 7 nights Sept. 15 $ 1659 Add taxes & other fees: $573 › Earn & Redeem Aeroplan® Miles › Upgrade to Business Class® service or Premium rouge OUR ADVANTAGES › The service and reliability of Air Canada for more legroom and in-flight amenities and Air Canada rouge › Convenient connectors from 66 Canadian cities › Mobile app, web and mobile check-in › A wide selection of hotels, tours, cruises, rail passes, activities, car rentals and more aircanadavacations.com/agents Price reflect applicable reduction. New bookings only. Subject to availability at time of booking. Offer is subject to change without notice and cannot be combined with any other offer or promotion. Not applicable to group bookings. Flights operated by Air Canada or Air Canada rouge. For applicable terms and conditions, consult the Air Canada Vacations brochures or www.aircanadavacations.com. Holder of Quebec permit #702566. TICO registration #50013537. BC registration #32229. For terms and conditions of the Aeroplan program, consult www.aeroplan.com. Q ®Aeroplan is a registered trademark of Aimia Canada Inc. ®Air Canada Vacations is a registered trademark of Air Canada, used under license by Touram Limited Partnership, 1440 St. Catherine W., Suite 600, Montreal, QC. 9101 topnews ellers include New Zealand (“off the charts” at 140% growth, said Kolner), Australia (59%), Mexico (35%), the UK (30%), Turks & Caicos (23%), Jamaica (23%), Cuba (19%), Italy (18%), the D.R. (15%) and France (11%). While these figures show big rates of increase in travel to certain destinations, some of the base numbers for those destinations were quite low to begin with, said Kolner. Members of Virtuoso’s executive team as well as several Toronto-area Virtuoso travel agents attended a luncheon at the Shangri-La Hotel. Pictured here are (left to right): Wendy Davis, president, Zebrano; Senior Vice-President for Virtuoso’s Consumer Group, David Kolner; Becky Powell, Senior Vice-President, Global Member Sales, Virtuoso; Stephen Smith, Vice-President, Marketing & Communications, Vision Travel; and Lucy Viera, Director, Away by TTI Travel. Both Kolner and Powell along with other members of the Virtuoso team, plus several local Virtuoso agents, were part of a media lunch in Toronto last week. The network relaunched its Virtuoso. com website in October and Canadian agents along with their colleagues worldwide are listed in the site Luxury Travel Advisor Catalog, a search tool for clients. Hotels, cruise lines and other product get client ratings on the site, and Virtuoso agents do too, with directives like ‘100% of 22 people recommended’ displayed next to an agent’s profile. Clients can also post reviews of each agent, and agents can respond. Another tool on the site, called Meet Your Advisor, acts as a filter for would-be clients looking for a travel agent, using travel preference questions about destinations and trip type (e.g. honeymoon, family getaway, etc.) to steer the business to the most appropriate agents. Luxury clients are still travelling as much as they ever did, but the 2008 recession had an impact on how those clients want to vacation, said Kolner. “Value didn’t necessarily become the driver but it is expected now,” he said. “That’s what the recession taught us. Luxury travellers expect to be treated a certain way.” Virtuoso aggregates its booking data every day and the most recent figures show that the ‘Hot List’ of the fastestgrowth destinations for Canadian trav- Discover verdant mountains, enchanting lagoons, stunning beaches and crystal clear seas – Dominican Republic has it all! TORONTO DEPARTURES . ONE WEEK . ALL INCLUSIVE BE LIVE GRAND MARIEN $ ++++PLUS JUL 08, 15 & 22 HOTEL ROOM 495 +$425 Taxes FOR FULL SELECTION OF HOTELS, VISIT WWW.SUNWING.CA LIVE IT TO BELIEVE IT 7252172'(3$5785(6Ř21(:((.Ř$//,1&/86,9( Riviera Nayarit, Mexico Riu Jalisco ++++Plus 495 $ +RWHO5RRPŘ6HS + $392 taxes For full selection of hotels, visit SignatureVacations.com The Airline Ticket Centre a SM company June 5, 2014 TRAVELWEEK 3 topnews In terms of who’s getting the most numbers of Canadian travellers, at least in the Virtuoso network, the U.S. is still number one at 53%, followed by 6% to Mexico, 5% to the UK, 3% to Italy and the D.R. and 2% to France, Cuba, Israel and Jamaica. Air Canada rouge expands to Hawaii with new TorontoHonolulu nonstop flights, VancouverHonolulu/Maui service TORONTO — Air Canada’s leisure carrier subsidiary, Air Canada rouge, is expanding service to Hawaii with the introduction of new year-round nonstop flights between Toronto and Honolulu. The new route, offering the only nonstop service between Toronto and Hawaii, will begin Nov. 26, 2014. Flights will be operated using Air Canada rouge Boeing 767-300 ER aircraft offering a choice of two cabins with three choices of service, personal space and comfort. To promote the new route, Air Canada rouge is offering savings of 20% on bookings made by June 10, 2014 for travel until April 30, 2015 using the promotion code ‘aloharouge’. Flights and optional Air Canada Vacations packages are available for purchase at aircanada.com. In addition, Air Canada announced that existing year-round nonstop service from Vancouver to Honolulu and Maui, currently operated by Air Canada, will be converted to daily Air Canada rouge Boeing 767-300 ER service effective Nov. 21 and Dec. 1, 2014, respectively. As part of its Air Canada rouge winter schedule to Caribbean destinations, twice-weekly seasonal service from Toronto to St. Maarten, previously operated by Air Canada, will be converted to Air Canada rouge Boeing 767-300ER service effective Dec. 20. Specialty brands, Travel CUTS to come under Merit Travel umbrella TORONTO — Merit Travel Group Inc. will be reorganizing its diverse, specialty travel brands under the Merit Travel umbrella. These specialty travel brands include The Adventure Travel Company, Merit Vacations, Merit Group Editor Patrick Dineen, Ext. 132, [email protected] Managing Editor Kathryn Folliott, Ext. 128, [email protected] Associate Editor Cindy Sosroutomo, Ext. 130, [email protected] French Journalist for Profession Voyages Ariane Cloutier, 450-531-6193, [email protected] Graphic Designer Jonathan Carmichael, Ext. 126, [email protected] Web Application Developer Antonio Carito, Ext. 134, [email protected] Web Graphic Designer & Online Strategist Michael Smith, Ext. 125, [email protected] Business Development Manager Sue Winiecki, Ext. 127, [email protected] Business Development Manager Annie Cicvaric, Ext. 131, [email protected] Director, Product Development Toni DeFino, Ext. 136, tdefi[email protected] Circulation Denys Cruz, [email protected] Accounting Marie Mercado, Ext. 121, [email protected] ENVOY Glen Harwood, Ext. 133, [email protected] Group Publisher Gerald Kinasz, [email protected] Printed by Web Offset Pickering, ON L1W 3J9 Subscription Rates (per year): Canada: $85 Canadian + $4.25 GST per year United States & International: $100 US per year Contents copyrighted 2014 by Concepts Travel Media Ltd. Reproduction in whole or in part by any means without expressed written permission of the publisher is prohibited. We acknowledge the financial support of the Government of Canada through the Canada Periodical Fund of the Department of Canadian Heritage. 8VEZIP4PERRIVWJSV+PSFIXVSXXIVW 5YEPMX]TVSHYGXWXSIRWYVIVITIEXFYWMRIWW ;IEVITVSYHXSSJJIV2SVXL%QIVMGE´W PEVKIWXVERKISJMRHITIRHIRXERH IWGSVXIHXVEZIPMHIEWJSV+PSFIXVSXXIVW *SV+VSYTW3RP]GEPP*SVEMV FVSGLYVIW[[[KS[E]GSQ 4 TRAVELWEEK June 5, 2014 122 Parliament Street, Toronto, Ontario, Canada M5A 2Y8 Tel: 416.365.1500, Fax: 416.365.1504 Toll-free: 1.855.392.8820 www.travelweek.ca | www.envoynetworks.ca ALL FLIGHTS OFFER AWARD WINNING SUNWING AIRLINES' CHAMPAGNE SERVICE All guests experience Elite Service at no extra cost: 20Kg '3&&DIFDLFECBHHBHFt#PO7PZBHFHMBTTPGDIBNQBHOF $IPJDFPG)PU'SFTI#JTUSPNFBMTXJUIXJOFt4PGUESJOLT )PUUPXFMTFSWJDFt-FBUIFSTFBUJOHt'JSTUSVONPWJFT )FBETFUTt,JETCBDLQBDLTXJUIHBNFTUPZT UPGRADE to Elite Plus Service bookable online for only $40 each way!: "MMGFBUVSFTPG&MJUFTFSWJDF 1-64 &YUSB MFHSPPN TFBUT t "EWBODF TFBU TFMFDUJPO LH FYUSB DIFDLFE CBHHBHF t 1SJPSJUZ DIFDLJO BOE CPBSEJOHt1SJPSJUZCBHHBHFIBOEMJOH Enjoy being a star 0/&8&&,t"--*/$-64*7& CALGARY DEPARTURES TORONTO DEPARTURES VANCOUVER DEPARTURES VARADERO CAYO SANTA MARIA VARADERO IBEROSTAR TAINOS ++++ IBEROSTAR ENSENACHOS +++++ IBEROSTAR VARADERO +++++ FAMILY COLLECTION HOTEL ROOM SEP 04, 11, 18 & 25 $ 655 + $326 Taxes PARK SUITE ROOM SEP 02, 09, 23 & 26 $ 665 + $326 Taxes HOTEL ROOM SEP 02, 09, 16 & 23 $ 895 + $321 Taxes Calgary, Toronto & Vancouver departures. All prices are gross per person based on double occupancy for 7 nights on all inclusive vacations (unless otherwise specified) and were available at the time of printing. Seats at the above prices are limited and subject to change without prior notice. Applicable to new bookings only. Not combinable with any other offers. Transportation taxes & related fees shown must be pre-paid. Applicable local taxes payable in destination are extra (Cuba 25CUC). Flights are with Sunwing Airlines or Travel Service. For full terms and conditions, please refer to the Sunwing Vacations 2014/15 brochure. 27 Fasken Drive, Toronto, ON M9W1K6 Ont Reg #2476582 | 06052014 topnews Travel, Merit Ski and Golf Vacations, Ultimate Ski and Golf Vacations. As part of this reorganization the retail locations of Travel CUTS, a longtime fixture on University campuses across Canada, will also join Merit Travel. “We’re excited to bring this new brand to Canadian students and remain focused providing the best student discounts available,” says Lori Copeland, Director of Product Development. “We are also thrilled to showcase Merit Travel’s huge range of products, services and expertise to the wider university community. This is a natural extension of the brand and we know university faculty and staff are going to love what Merit Travel has to offer.” Travel CUTS will be refreshed and restyled as ‘travelcuts’ and will move online. “We are totally focused on our customer’s needs,” said Michael Merrithew, Chairman & CEO of Merit Travel Group Inc., the parent company of Merit Travel and travelcuts. “We are pleased to 6 TRAVELWEEK June 5, 2014 regroup our various specialty brands under the same umbrella to provide our clients with a far more comprehensive travel experience.” Utilizing the sales and product development teams at Merit/Ultimate Golf & Ski Vacations, Merit Travel will continue to bring unique and customized ski and golf offerings to Canadians. “Joining the Merit Travel brand is going to make it even easier for Canadians to hit the slopes or links,” says Doug Paterson, Director of Ski and Golf Sales. Merit Travel will also be positioned as a leader in customized adventure travel, through the incorporation of The Adventure Travel Company. “Adventure travel is one of the fastest growing segments of the tourism industry and the expertise brought by The Adventure Travel Company to Merit Travel will be invaluable,” says Kristina Boyce, Director of Retail Sales for Merit Travel. “We will be uniquely positioned as experts, not only for this travel style, but for all the other diverse travel needs of adventure travellers.” Sandals launches new interactive Wedding Day Calendar TORONTO — Sandals Resorts is launching a new tool to make the wedding journey easier for travel agents and their clients. The Sandals Wedding Day Calendar will help travel agents better serve their clients wishing to celebrate their WeddingMoon at any Sandals resort. Through the Sandals Wedding Day Calendar, available exclusively on the new Sandals travel agent portal (https://taportal.sandals.com/) , travel agents now conveniently have access to check date availability and submit a ALL FLIGHTS OFFER SUNWING AIRLINES' CHAMPAGNE SERVICE BOOKABLE ONLINE! For only $40 each way, upgrade your ÿight experience! For all guests at no extra cost: UÓä},V iVi`L>}}>}i Elite Elite U6Þ>}i}>ÃÃvV >«>}i UÌEÀià ÃÌÀi>ÃÜÌ Üi Plus UÝÌÀ>i}ÀÃi>Ìà Service Uč`Û>ViÃi>ÌÃiiVÌ U-vÌ`ÀÃUÌÌÜiÃiÀÛVi Ui>Ì iÀÃi>Ì}UÀÃÌÀÕÛià Ui>`ÃiÌÃU`ÃL>V«>VÃÜÉ }>iÃEÌÞà Service U£ä}iÝÌÀ>V iVi`L>}}>}i U*ÀÀÌÞV iV>`L>À`} U*ÀÀÌÞL>}}>}i >`} White sandy beaches, cooling trade winds. Perfect for simple pleasures and thrilling adventures. TORONTO DEPARTURES ONE WEEK The Mill Resort & Suites Aruba +++Plus 695 $ Flight + Hotel Royal Room Oct 06, 13, 20 & 27 + $375 taxes Holiday Inn Resort Aruba ++++ All Inclusive Superior Room Aug 18 & 25 1215 $ + $375 taxes Riu Palace Aruba +++++ All Inclusive Exclusive to Signature Vacations Hotel Room Sep 01, 08, 15, 22 & 29 1315 $ + $375 taxes Toronto departures. All prices are gross per person based on double occupancy for 7 nights on all inclusive vacations (unless otherwise specified) and were available at the time of printing. Seats at the above prices are limited and subject to change without prior notice. Applicable to new bookings only. Transportation taxes & related fees shown must be pre-paid. For full terms and conditions, please refer to our current brochure. Flights are with Sunwing Airlines or Travel Service. Sunwing Vacations Inc. D/B/A as Signature Vacations. 27 Fasken Drive, Toronto, ON M9W1K6. Ont (Tico) # 2476582 | 06052014 THE closer better you LOOK THE WE LOOK MORE QUALITY INCLUSIONS THAN A N Y OT H E R R E S O R T S ON THE PLANET CALL 1-800-SANDALS • SANDALS.COM *Greens fees included in Jamaica and Saint Lucia. Caddies are mandatory but not included. At Sandals Emerald Bay, greens fees may be at an additional cost. † For certified divers. PADI dive courses and night dives additional. Sandals ® is a registered trademark. Unique Vacations, Inc. is the affiliate of the worldwide representative of Sandals Resorts. UP TO 15 RESTAURANTS INCLUDED Only at Sandals Resorts can guests dine around the world without leaving the resort, with up to 15 specialty restaurants per resort. They’re all included, all unlimited—and all delicious. SCUBA DIVING Only Sandals includes unlimited scuba diving, with two 1-tank dives, or one 2-tank dive—every day of their stay.† ® Sandals Grande St. Lucian UNLIMITED GOLF BEST BEACHES BARS Others may claim to offer golf, but Sandals includes unlimited golf with complimentary greens fees and roundtrip transfers in Jamaica and Saint Lucia.* ENTERTAINMENT At Sandals, premium brand liquors are always included, always unlimited, 24/7, at up to nine bars per resort. Nobody throws a party or puts on a show like Sandals, with authentic island shows and sizzling soirees. Sandals knows the Caribbean better than anyone. That’s why our resorts are always located on the calm side of the island, protected by offshore reefs. And that means that our beaches are always picture-perfect. BUTLER ELITE Sandals elevates personal service, with butlers trained by the Guild of Professional English Butlers always included in top-tier suites. WATERSPORTS Sandals Resorts has the largest watersports operation in the Caribbean. We even include unlimited motorized watersports, top-of-the-line equipment, and complimentary instruction. ROOMS & SUITES Sandals offers the most unique suites in the Caribbean...they are so exotic, so luxurious and so romantic, we had to call them Love Nest Dream Suites. topnews :,7+9,(:67+,667811,1*,70$<%( +$5'72.((3<285(<(217+(%$// Learn more about our Golf Around Getaway offer at GoToBermuda.com request for a client’s wedding date directly to the Sandals Resorts’ pre-travel wedding team. A representative will contact the travel agent to confirm all details within 24 hours. Simply log in to the Travel Agent Portal and choose ‘Sandals Wedding Day Calendar’ under Sales Tools to get started. “We want to make the planning process as easy as possible for travel agents and their clients,” says Marsha-Ann Brown, Director of Romance at Sandals Resorts. “With the Sandals Wedding Day Calendar, travel agents cannot only view various date options at multiple Sandals locations while meeting faceto-face or over the phone with clients, but can also then easily submit their client’s date request without interrupting the meeting to make a phone call to our hotline. This tool is convenient, savvy and, most importantly, hassle-free.” A Beaches Resorts Wedding Day Calendar is also planned for the coming weeks. For more information about the Sandals Wedding Day Calendar, agents can visit https://taportal.sandals.com or to book a WeddingMoon (sandals.com/ weddingmoons/) call 1-877-SANDALS to speak with a wedding concierge representative. New Sunquest promotion offers up to 35% savings on all Florida packages TORONTO — Until the end of June, Sunquest is offering up to 35% savings on all of its Florida packages. With departures from gateways across Canada, as well as from its U.S. border city airports, Sunquest features a total of 18 Florida routes, with daily service to Fort Lauderdale, Tampa, Orlando and Miami. Special pricing is valid on all new bookings made between May 28 and June 29, for travel between May 29 and Oct. 31, 2014. Sunquest’s Florida program: O Vancouver to Orlando/Kissimmee (daily flights) O Edmonton to Orlando/Kissimmee (daily flights) O Calgary to Orlando/Kissimmee and Fort Lauderdale (daily flights) Island Discovery ATHENSPAROSMYKONOSSANTORINI 15 days | 13 nights From Toronto or Ottawa Sept. 15, 2014 Superior category $ 2779 Add taxes & other fees: $600 Add $150 for departures from Halifax, $190 from Winnipeg and $250 from Vancouver, Calgary or Edmonton aircanadavacations.com/agents Prices are in Canadian dollars, apply to new bookings only and for departure dates as indicated. Prices are per person based on double occupancy unless otherwise stated in Economy class and include surcharges. Non-refundable. Subject to availability at time of booking. Not applicable to group bookings. International flight operated by Air Canada. Holder of Quebec permit #702566. TICO registration #50013537. BC registration #32229. Q ®Aeroplan is a registered trademark of Aimia Canada Inc. ®Air Canada Vacations is a registered trademark of Air Canada, used under license by Touram Limited Partnership, 9099 1440 St. Catherine W., Suite 600, Montreal, QC. 10 TRAVELWEEK June 5, 2014 Winnipeg to Orlando/Kissimmee (daily flights) O Toronto to Orlando/Kissimmee, Fort Lauderdale, Miami and Tampa/St. Petersburg (daily flights) O Ottawa to Orlando/Kissimmee and Fort Lauderdale (daily flights) O Montreal to Orlando/Kissimmee, Fort Lauderdale and Miami (daily flights) O Halifax to Orlando/Kissimmee and Fort Lauderdale (daily flights) O Burlington, Vermont to Orlando/Kissimmee (daily flights) O Buffalo, New York to Orlando/Kissimmee (daily flights). Sunquest features 55 hotels with a wide range of amenities and price points to meet every customer’s need. Car-inclusive packages are available in Tampa and Orlando, with car rentals available as an option in all other Florida destinations. And to ensure your client gets the most from the Sunshine State, all the most popular attraction tickets are available as an add-on. For more information and to book, visit SunquestAgent.ca. O Agents booking Southeast Asia cruise with AmaWaterways will be placed in a draw for a free cruise TORONTO — AmaWaterways will be giving away a cruise to a travel agent who books one of three itineraries for his or her clients. Continued on page 22 ... Travel for the 50+ Transat Discoveries perfect option for ‘Zoomers’ wanting adventure by Kathryn Folliott Transat Discoveries wants to remind agents that the brand’s mix of escorted tours, ‘Mini Discoveries’ and ‘Seaside Discoveries’, are perfectly suited for the 50+ passenger looking for a small group tour atmosphere to an exotic destination such as Asia, Africa, South America or Eastern Europe and Scandinavia. Transat Discoveries offers fully escorted tours with just about all the services provided: international and domestic airfare, transportation by coach, mini-bus, 4WD vehicle or even private car, transfers, local English-speaking guides, almost all highlight sightseeing with very few optional excursions and meals throughout, with some tours offering virtually every meal. “This semi all-inclusive formula offers clients absolute value,” says Dan Prior, Sales Director, Ontario. “I receive feedback from the public on a regular basis on how much they appreciate not having to pay out of pocket while on tour, and this is especially true for the 50+ or ‘Zoomer’ (i.e. active Baby Boomer) clientele.” The 50+ clientele of today are extremely savvy in terms of technology, and they do a lot of research so they know the destination, adds Prior. “We’re seeing a very well-travelled 50+ clientele and while they appreciate the inclusions they also enjoy travelling in a small group atmosphere,” he says. While Transat Discoveries’ maximum group size is 25 for most tours, some operate with a maximum of 16 in Europe. For those 50+ clients who don’t travel as part of a group, Transat Discoveries custom designs packages for clients to not only the brochure destinations but also destinations not listed in the brochure. “We can tweak existing tours for a customized experience for clients wanting private tours or custom groups as well as build packages right from the ground up. Agents can work with our FIT and groups departments to work on getting a package that is right for their client,” says Prior. “I still believe that the pre-packaged escorted tours in the brochure are the easiest products for agents to be offering. We have designed them to ensure clients get the most out of their holidays.” transatdiscoveries.com Gateways International’s preand post-cruise add-ons include hotel accommodation, tours With Gateways International’s pre- and post-cruise packages, agents can customize add-on stays in cities including Nice, Rome, Venice, Athens, Barcelona and Istanbul with transfers, hotels and tours as per their clients’ specifications. Travel for the 50+ Prices start from $449 per person including private transfer to and from the pier/airport, two nights accommodation with breakfast daily and a classic half-day tour. “We build packages based on clients’ personal travel preferences and interests,” says Gateways International’s director, marketing and operations, Talia May. “Specific travel dates can be accommodated no matter how short or long the itinerary. Private transfers are always included, hotel categories range from three to five star and tours can either be shared group tours, small group tours or fully private tours with a personal guide.” If clients are looking for off-the-beaten-track ideas, the team at Gateways International “loves to dream with them and come up with unique tour ideas and stops at special places, wherever they may be,” adds May. Hotels include the Hotel La Perouse in Nice, Barroco Hotel in Rome and UNA Hotel Venezia in Venice, all fourstar. The Athens property is the five-star Electra Palace Hotel Athens. gateways-international.com Insight Vacations’ France is just the ticket for mature travellers Whether travelling solo or with a companion, Insight Vacations has European destination offerings to intrigue and delight the most discerning mature travellers. Travellers will visit iconic cities and famed landmarks while still exploring places off the beaten track with Insight’s fantastic Signature Experiences and numerous inclusions. And solo guests can enjoy the comfort of meeting like-minded travellers who share similar interests with the safety of a group and the services of a knowledgeable Tour Director, says the company. Insight’s carefully selected signature hotels are some of the finest properties across Europe, providing guests with a comfortable and hassle-free holiday. In addition, guests can fully immerse themselves in the destinations they visit without the worry of planning and coordinating their vacation — Insight takes care of the details so guests don’t have to. Insight’s 20-day French Elegance Country Roads journey is a francophile’s dream through the heart of France. Clients can indulge in world-renowned wines, volcanic mountain ranges, magnificent châteaux, excellent regional cuisine and rich history from the Hundred Years’ War to the D-Day Landings on the Normandy beaches. Signature Experiences include a visit to the Château du Clos Lucé, where Leonardo da Vinci spent the last years of his life. A truly luxe experience, guests will spend a night in the famous spa town of Vichy after a unique visit by train to the Puy de Dôme for sweeping views over the volcanic region of the Massif Central. A journey around France is sure to include its share of wine, and this itinerary does not disappoint with visits to Bordeaux, Burgundy, Alsace and Champagne regions. Meanwhile, the 13-day Gold Luxury Esprit de France escorted journey showcases the finest of the country’s artistic heritage during visits to the famous Louvre, the house and gardens of Claude INSIGHT VACATIONS SAVE U P TO 20% B O OK YO UR 2015 GRO UP EARLY FOR THE B EST PRIC ES! Book 10 Passengers & the 11TH Travels FREE!* Book and deposit by August 31, 2014 CONTACT INSIGHT GROUPS: Insightvacations.com Toll Free: 877 262 8504 | E: [email protected] *Conditions apply 12 TRAVELWEEK June 5, 2014 )(9*,365(4(99(2,*/6<(9A(A(;,4(+90+;63,+6 'D\V *(+77+)36** +PZJV]LYJVTWSPTLU[HY`J\S[\YLZPUVULQV\YUL` +VTLZ[PJHPYMHYL)HYJLSVUH4HYYHRLJO4HKYPK /HSMKH`ZOHYLK[V\YZPU)HYJLSVUH4HKYPK;VSLKV :WLJ[HJ\SHY6\HYaHaH[LHUK({[)LUOHKKV\ )YLHRMHZ[KHPS`OV[LS[H_LZHUKZLY]PJLJOHYNLZ =HSPKMVY[YH]LSMYVT1\UL(\N\Z[ 6[OLYKH[LZH]HPSHISL\WVUYLX\LZ[:\IQLJ[[VH]HPSHIPSP[`H[[PTLVM IVVRPUN0UJS\KLZOV[LS[H_LZHUKZLY]PJLJOHYNLZ(PYMHYLNYH[\P[PLZP[LTZVMHWLYZVUHSUH[\YLUV[PUJS\KLK *VU[HJ[V\Y:WLJPHSPZ[Z;VKH` Monet and the monastery where Van Gogh painted The Starry Night. France is synonymous with fine wine and food, and guests will discover tastes of the regions with Insight’s Signature Experiences — sampling wines of the Loire Valley, enjoying the rich olive oil of Provence and reflecting on the culinary heritage of the region during a special Highlight Dinner in an Avignon restaurant. Guests will tuck in for the night at Insight’s signature hotel, the stunning Château de Marçay in the Loire Valley, a majestic 15th century turreted castle-hotel set in parkland near the medieval town of Chinon. From the accommodations to the charming rural views to the fine culinary experiences, guests will spend their holiday in romantic French style. insightvacations.com New with Great Canadian Holidays: a nine-day NASCAR Daytona 500 getaway With the release of its new Fall and Winter 2014/2015 catalogue, Great Canadian Holidays is thrilled to offer a variety of new and exciting along with customer favourites and bestsellers. New tours include a nine-day NASCAR Daytona 500 trip, the perfect getaway for ultimate race fans. Running Feb. 18-26, 2015, the tour provides plenty of things to see and do en route, and includes the COPD 300 race and of course the legendary Daytona 500. Clients can come along and experience what has been called ‘the pinnacle of NASCAR racing’ on Great Canadian Holidays’ newest NASCAR getaway. Also new, Magical Manitoulin Island is an extraordinary holiday experience, visiting the largest freshwater lake island in the world. With construction now complete on a beautiful new hotel, Great Canadian Holidays now has the perfect home base for exploring this beautiful part of Ontario. Clients can experience the island where Native life and legend blend with European history with a variety of included attractions and events. Great Canadian Holidays also has a Deerhurst Luxury Muskoka Getaway featuring one of Canada’s premier resorts in the heart of Muskoka’s cottage country. A customer favourite returning in Great Canadian Holidays’ Fall & Winter catalogue provides the perfect option for clients who have always wanted to experience the excitement of Las Vegas, but don’t want to fly. The Las Vegas & The Great West Gaming Adventure tour features fantastic sightseeing and gaming enroute to Las Vegas, so the journey is just as much fun as the destination, says Great Canadian Holidays. Accommodation in Las Vegas is right on the Strip. GreatCanadianHolidays.com NH[L^H`ZPU[LYUH[PVUHSJVT ;0*6 >LY[OLPT*V\Y[ 9PJOTVUK/PSS65 6SOHQGLG6SDLQ0RURFFR and cocktail classes, tasting sessions, and dinners will all be on tap for the Crystal Serenity voyage, which sails from New York to Miami, via the East Coast and Caribbean, starting Nov. 5. All-inclusive cruise fares for the 14day voyage start at US$4,710 per person, with $1,450 per person in savings if booked by June 30. A shorter, 11-day version of the cruise is also available departing from Baltimore, with Book Now fares starting at $3,700 per person. The limited-availability microbrew Boutique Adventures start at $179 per person. crystalcruises.com New craft beer theme to brew on Crystal fall cruise Crystal Cruises is putting a twist on its popular Wine & Food Experiences of Discovery motif with a new Microbrewthemed luxury cruise. New, beer-focused Boutique Adventures, expert presentations, cooking June 5, 2014 TRAVELWEEK 13 Photo courtesy of AMResorts Mexico Secrets Maroma Beach Riviera Cancun Award-winning hotels just the start of resort, attractions news in Riviera Maya by Kathryn Folliott Four hotels in Riviera Maya have received AAA’s Five Diamond Award, which strengthens this destination’s prestige. They are: Grand Velas Riviera Maya, Secrets Maroma Beach Riviera Cancún, Fairmont Mayakoba and Rosewood Mayakoba. Grand Velas Riviera Maya received this award for the third consecutive year for its excellence and its high standards of luxury and its world-class quality. Meanwhile, Mexico’s largest cluster of construction companies and beach hotel developers, The Vidanta Group, has started the construction of what will be the Vidanta Theatre. With an investment of $20 million the aim is to be the permanent host of what will be the first Cirque du Soleil production outside of Las Vegas and Orlando. The goal is to launch in November 2014. The theatre will seat 600 people and it will be adapted especially to develop the Cirque du Soleil production. It will also offer dining and other services. In other hotel news, the opening of the Hard Rock Hotel Riviera Maya brings the iconic Hard Rock brand to an already highly popular destination, with a multimillion dollar renovation to the former Aventura Palace. Miles away from the raucous bigresort lifestyle of Hard Rock, there’s La Semilla, small boutique hotel located in the tourist centre of Playa del Carmen. Each of its nine rooms is a trip to the past, for furniture and decorative items were purchased at flea markets around Mexico and carefully restored in order to become useful and functional. The nine rooms are divided in four different categories: small rooms, standard rooms, rooms with a terrace and suites with a terrace. One of Riviera Maya’s most luxurious properties, Rosewood Mayakoba, has received the AAA Five Diamond Award for the fifth consecutive year. After establishing six years ago in the Mexican Caribbean as a luxury retreat for upscale travellers worldwide, Rosewood Mayakoba resort (operated by Rosewood Hotels & Resorts) continues to set the standard in luxury hospitality in Mexico. Another option, Hotel Soho Playa, opened its doors earlier this year with an eclectic, sophisticated, elegant and urban hotel offering, with a boutique approach in the heart of Playa del Carmen, a couple of blocks from the beach and at steps away from 5th Avenue. Hotel Soho Playa’s swimming pool is located on the terrace with beautiful views of the city and its restaurant offers healthy dishes prepared with organic ingredients. It’s a great venue for events, cocktail parties and weddings, says the Cozumel & Riviera Maya Tourism Board. Gourmet Inclusive Vacation. ® Up to 35% Summer Savings. Think Mexico on a Silver Platter. While inspired cuisine, butler service and swim-up, ocean view suites might sound like the trappings of a noble society, these are in fact the everyday entitlements waiting for you at Karisma Hotels & Resorts. And if that doesn’t persuade you to leave your castle, perhaps this will – up to 35% savings on all summer travel bookings. These savings are good at any award-winning Karisma Resort on the Riviera Maya, Mexico or in Negril, Jamaica. The Karisma Gourmet Inclusive ® Experience. It’s enough to make you want to lower the drawbridge and head for the tropics. Romantic, casually elegant, spa resorts for adults only. The ideal choice for a classic taste of authentic Mexico. Beautifully designed spa resorts for couples and families. Sleek international style in Mexico and Jamaica. Mexico’s premier all suite, all butler, all gourmet resorts – perfect for couples, families and weddings. V ISI T K A R ISM A H OT E L S.CO M O R C A LL 1- 866 - K A R ISM A (1- 866 - 527- 4762) Mexico In terms of things to do (besides relaxing on the beach, that is), The Xcaret Group has debuted a new attraction, Xoximilco, which pays homage to the culture of central Mexico by providing an opportunity to live a unique experience in the evening hours. Xoximilco consists of a set of beautiful canals that one traverses onboard a picturesque trajinera, one of the area’s colourful boats, that provides an original and fun way to interact with family and friends or with other tourists from around the globe. Xoximilco also offers the opportunity to experience an authentic Mexican fiesta with more than 20 representative culinary delights of Mexico, always accompanied by mariachi and different sets of traditional live music from different parts of Mexico. This new attraction is located five minutes south of Cancun International Airport and 35 minutes north of Playa del Carmen. There’s also Alltournative, opened earlier this year at Jungle Maya Adventure Park for national and international tourists travelling with their own car or rental vehicle. Alltournative visitors can opt for three different entrance hours, 9 a.m., 11 a.m. and 1 p.m., to see these natural treasures. One of them is the main entrance to the largest underground river system in the world. Besides visiting these cenotes and enjoying a typical Maya lunch, visitors can rappel, zipline, snorkel in an underground river system explored and recommended by National Geographic Snorkeler and take a ride in a Unimog Vehicle (Mercedes Benz 4x4). rivieramaya.com Generations Riviera Maya by Karisma wows with its prime beachfront location The new Generations Riviera Maya is located on a secluded stretch of 16 TRAVELWEEK June 5, 2014 beach steps from Karisma’s El Dorado Casitas Royale and facing the Mexican Caribbean. With 144 all-suite oceanfront accommodations — the largest in the Riviera Maya at 1,200 square feet — the property offers unlimited butler service, an Eko Kid’s Club and Baby Beach Lounges and swim-up infinity suites up from the first to fourth floors. Gourmet à la carte meals are available at its four beachfront restaurants, plus premium alcoholic and non-alcoholic beverages at its two bars and 24hour room service. Rates for Generations Riviera Maya start at US$289 per adult, per night based on double occupancy and $67 per child, per night for 2014, including the Gourmet Inclusive Experience featuring gourmet à la carte meals, premium alcoholic and non-alcoholic beverages, 24-hour room service and full service concierge. Rates are inclusive of taxes and fees. karismahotels.com Grand Palladium Riviera Maya gets free WiFi, with more Palladium resorts to follow Free WiFi is now available at the Grand Palladium Riviera Maya complex and other resorts will follow, according to an update from Palladium Hotel Group (PHG). The service, offered all throughout the complexes including the rooms, will eventually be implemented at all Grand Palladium and The Royal Suites resorts across Mexico and the Caribbean as well as Brazil and Spain. “Palladium Hotel Group is committed to providing its clients with the finest guest experience. What differentiates Palladium from our competitors is our willingness to adapt to new trends based on consumer needs. We believe that the launch of this brand-wide amenity will continue to keep guests coming back to our Resorts again and again,” said Juan José Calvo, PHG’s Corporate Director of Sales and Marketing. The WiFi service is complimentary to guests following a short questionnaire which is issued within the user’s Internet browser upon accessing the Palladium wireless network. Repeat guests will only have to register once in the network, even if they are visiting a different Palladium Group Hotel property. palladiumhotelgroup.com Carnival Miracle to launch year-round Mexican Riviera sailings Carnival is introducing year-round, seven-day Mexican Riviera departures onboard Carnival Miracle from Long Beach, CA beginning in October 2014. Carnival Miracle offers a wide range of innovations, including the Serenity adults-only retreat featuring its own pool and full bar service, the Punchliner Comedy Club presented by George Lopez with up to 20 family-friendly and adults-only shows each week, a wedding chapel, a luxurious 14,500-squarefoot health and wellness facility, and an enclosed corkscrew water slide. Carnival Miracle will also undergo a dry dock in March 2015 that will add a variety of additional Fun Ship 2.0 features. Carnival Miracle also offers supervised programs for children ages two to 17, as well as nearly 850 oceanview and balcony staterooms. The Carnival Miracle program will encompass three different week-long itineraries, including a new three-port, seven-day cruise featuring Mazatlán on the majority of departures. In addition to the call in Mazatlán, the new three-port itinerary will feature the popular Mexican resort destinations of Cabo San Lucas and Puerto Vallarta. Carnival Miracle’s year-round schedule from Long Beach also includes two other itinerary options. THE FREEDOM TO PLAY YOUR WAY At Palladium, fun comes in all shapes and sizes. There is plenty to do for the whole family, plus supervised activities for the kids so mom and dad can have adventures of their own. Best of all, it’s all included. BIG SUMMER DISCOUNTS UP TO 20 % OFF* www.palladiumhotelgroup.com Feel Free – It’s included *Discount may vary depending on hotel. Other restrictions may apply. Please contact your preferred tour operator for full details. SPAIN | ITALY | MEXICO | DOMINICAN /PalladiumHotelGroup REPUBLIC | JAMAICA | BRAZIL @PalladiumHG Mexico The first is a seven-day, two-port itinerary that features a stop in Cabo San Lucas, along with a two-day overnight stay in Puerto Vallarta. The second alternate itinerary includes a visit to Puerto Vallarta, along with a two-day call at Cabo San Lucas, known for its white-sand beaches, turquoise waters and the distinctive El Arco (The Arch), a 30-foot-high rock formation where the Pacific Ocean joins the Sea of Cortez. carnival.com Excellence Group adds new Finest Resorts brand to its portfolio Excellence Group, known for luxury resort properties throughout the Caribbean, recently announced the creation of a third brand, Finest Resorts, for guests of all ages. The new brand’s first property will be Finest Playa Mujeres, located among the white powder sands and turquoise waters of Playa Mujeres, Mexico. Excellence Group also owns and operates Excellence Resorts and Beloved Hotels. According to the company, Finest Playa Mujeres will offer the same level of luxury and comfort as Excellence Resorts and Beloved Hotels but will welcome and accommodate guests of all ages, including couples, mid-size groups and families, without any age restrictions. Finest Playa Mujeres is expected to open in winter 2015. “At Finest Resorts, you can expect the same level of comfort, luxury and impeccable service as Excellence Resorts and Beloved Hotels,” said Alejandro Lazcano, Marketing Director of Excellence Group Luxury Hotels & Resorts. The property will offer 450 suites, an exclusive Excellence Club for adults 18+, Finest Club for guests of all ages, nine all-inclusive international dining options, 10 swimming pools, a fitness center with cardio conditioning equipment, meeting facilities and full con18 TRAVELWEEK June 5, 2014 The Palacio de Bellas Artes, Mexico City cierge services. There’s also ONE Spa with its hydrotherapy circuit facilities. excellence-resorts.com The St. Regis Mexico City introduces signature Cultural Curator service The upscale St. Regis Mexico City now offers Cultural Curator, a new signature service affording guests curated experiences and exclusive access to the region’s most interesting cultural destinations. Set in the heart of the famed capital city, The St. Regis Mexico City’s Cultural Curator features three distinct categories: kids and family; art and architecture; and history and culture. Each showcases the city’s extraordinary vitality and providing guests with unprecedented access to a variety of exhibits, curators and events. “We are thrilled to honour our city’s distinctive heritage by introducing Cultural Curator to our guests,” said Bernard de Villèle, general manager. “With compelling experiences and timeless traditions that will delight each and every guest – from children to art connoisseurs, The Cultural Curator will highlight the most iconic museums, historical monuments and renowned architecture of Mexico City, in true St. Regis style.” The Cultural Curator begins by providing guests with a welcome kit introducing a selection of nearby cultural institutions, such as the museum of El Palacio de Bellas Artes (Palace of Fine Arts), celebrating its 80th anniversary this year. For families, there are children’s museums and dedicated familyfriendly areas. The Cultural Curator can also arrange private tours at various museums and landmarks, including insider access to the top curators, and share exclusive invitations to special openings and events. Half of The St. Regis Mexico City’s concierge team members have been recognized with Les Clefs d’Or, a recognition that — in addition to serving as a guarantee of the highest quality service — grants the staff access to the most exclusive services and a network of contacts worldwide. The hotel’s 48 Hours in Mexico City package starts at US$435 in a Deluxe Room and includes overnight accommodations for two nights, daily American breakfast for two, roundtrip airport transfers, city tour tickets for two, and a choice of lunch, dinner or brunch at Diana or J&G Grill restaurants. The 48 Hours in Mexico City package is available Thursday–Sunday and rates are per room, per night and subject to tax. stregis.com/mexicocity LGBT Travel Grecian Holidays tour caters to LGBT market with gay-friendly destinations By Kathryn Folliott LGBT travellers are known for their discerning tastes and appreciation for the finer things in life. To cater to their specific needs and preferences, Grecian Holidays has introduced a brand new tour that highlights some of Greece’s most spectacular gayfriendly destinations, complete with all the trimmings. The nine-night ‘Ganymedes’ package spends three nights each in Athens, Mykonos and Santorini. Travellers start their holiday in the ancient city of Athens, known for its Old Quarter nestled below the slopes of the Acropolis. To add some much needed beach time to the itinerary, Grecian Holidays follows up with two of the world’s most romantic island destinations. With three full days in both cosmopolitan Mykonos and magical Santorini, travellers will enjoy plenty of R&R after the hustle and bustle of Athens. While in Mykonos, they can sign up for a day trip to the Sacred Island of Delos, sunbathe nude at Super Paradise, jet-ski at Kalafatis or windsurf at Panormos. While in Santorini, must-do activities include sailing to the volcano, swimming in the hot sulphur springs and soothing the skin with a mud bath. “Greece has long been regarded as a gay-friendly destination featuring a wide array of accommodations and services that appeal to all tastes and preferences,” said John Andreopoulos, President of Grecian Holidays. “Grecian hospitality is unmatched in the world, which is why LGBT travellers continue to visit in droves. Our ‘Ganymedes’ package, with all its cultural and culinary highlights, will make them feel right at home.” Priced from $2,399 per person, double occupancy, ‘Ganymedes’ includes accommodation in four-star Superior hotels, half-day sightseeing tour in Ath- ens, half-day Santorini volcano cruise, ferry tickets between Piraeus-Mykonos, Mykonos-Santorini and Santorini-Piraeus, entrance fees to sites, all transfers as per itinerary, the services of local representatives and hotel taxes, service charges and VAT. Grecian Holidays sources product directly from overseas, including top suppliers, hotels, coach operators, car rental companies and more. The company has been organizing packages to Greece and the Greek Islands for 30 years, and is dedicated to providing quality tours at competitive prices. Most itineraries can be tailor made to suit all needs and interests. Grecian Holidays will work with travel agents to customize gay- and lesbian-friendly trips to the Greek islands that highlight destinations like Mykonos, which cater to a sophisticated gay crowd. grecianholidays.com CRUISE THE GREEK ISLANDS Holiday Inn Waikiki Beachcomber Resort is celebrating June Pride Month all year long with its Hawaii Pride package, available now through Dec. 26, 2014. Package rates start at US$249 per night, double occupancy, and include two welcome rainbow lei upon arrival, room accommodations, sparkling wine delivered to the room and two tickets to board Hula’s Bar & Lei Stand’s Saturday Catamaran Sail to enjoy the sights around Diamond Head. “Hawaii’s welcoming spirit has always meant that the islands have been a popular vacation spot for the LGBT market,” said Simeon Miranda, hotel general manager. “However, with same-sex marriage now legal in Hawaii, the islands have become even more desirable as a holiday destination, especially for couples wanting to tie the knot. Whether travelling to Hawaii to get married or just to relax and enjoy an island getaway, the Holiday Inn Waikiki Beachcomber Resort’s Hawaii Pride Package makes it easier to soak in Hawaii’s Aloha while getting out and about in Honolulu.” The Holiday Inn Waikiki Beachcomber is TAG-approved, providing the best in hospitality and assuring high standards in services and support for the gay community. waikikibeachcomberresort.com Puerto Vallarta launches sweepstakes promos in key niche markets including LGBT The Puerto Vallarta Tourism Board has launched a new promotional campaign geared to LGBT travellers, one of three niche markets (along with family and romance) the board been proactively targeting over the past five years. Open to Canadian and U.S. citizens from now until Sept. 30, the sweepstakes-focused initiative will be promoted via blogger parties, consumer media and international events, including World Pride 2014. The promotions are a continuation of similar campaigns done by the board the past three years with the aim of reaching active travellers and generating sales leads for participating hoteliers and operators. One of the few locations in Latin America that can claim to have a gay village, Puerto Vallarta’s Zona Romantica, is home to many LGBT-owned and managed hotels, restaurants and tours. The winners of the promotion will receive an all-inclusive stay in one Puerto Vallarta’s top gay-friendly hotels, including Casa Cupula, Marriott CasaMagna or Velas Vallarta, a tour for two with Gay Vallarta Bar Hopping Tours with an Outdoor Adventure of Hidden Mexico activity with Vallarta Adventure and a dolphin experience with Flights for the LGBT campaign will be courtesy of Aeromexico which has been sponsoring the destination’s LGBT campaign three years in a row. The promotions will also be promoted through the Mexico Tourism Board’s website, visitmexico.com. visitpuertovallarta.com/win-a-trip/ gay-travel 5,>+09,*;-30./;: -964@@A>0;/ (09*(5(+(+,* ;0*6 >LY[OLPT*V\Y[ 9PJOTVUK/PSS65 Holiday Inn Waikiki Beachcomber Resort celebrates Pride Month all year long with new Hawaii Pride package airliners.ca 877 727 6387 grecianholidays.com 800 268 6786 6DPEDLQ5LR%UD]LO 07(5,4(),(*/*67(*()(5(),(*/:<.(936(-46<5;(05 'D\V IURP &$'33'%/2&& 9V\UK[YPW0U[LYUH[PVUHSKVTLZ[PJHPYMHYLMYVT@@A >LSJVTLHZZPZ[HUJLWYP]H[L[YHUZMLYZ[VMYVTHPYWVY[Z UPNO[ZH[[OL*HLZHY7HYR9PV/V[LS0WHULTH 7YP]H[L[V\Y[V:\NHYSVHM4V\U[HPU =PZP[VM[OL/:[LYU.LT-HJ[VY` /LHY[`)YHaPSPHUIYLHRMHZ[KHPS` -VY[YH]LSMYVT6J[VILY5V]LTILY:\IQLJ[[VH]HPSHIPSP[`H[[PTLVM IVVRPUN0UJS\KLZPU[LYUH[PVUHSHPYMHYLOV[LS[H_LZHUKZLY]PJLJOHYNLZ(PYWVY[[H_LZ NYH[\P[PLZHUKP[LTZVMHWLYZVUHSUH[\YL56;PUJS\KLK=PZHMVYLU[Y`[V)YHaPSYLX\PYLK 4- WT,:; NH[L^H`ZPU[LYUH[PVUHSJVT June 5, 2014 TRAVELWEEK 21 topnews Continued from page 10 ... A draw will be held for those booking these cruises between May 15 and Aug. 15 — the Golden Treasures of Myanmar sailings Dec. 8, 18, 2014 and April 5, 2015 on the AmaPura; the Hidden Wonders of Myanmar on April 15, Aug. 31, 2015, also on the AmaPura; and the Vietnam, Cambodia & the Riches of the Mekong sailings April 6, 20, June 29, July 12, 27, Aug. 10, 17, 24, 31, 2015 on the AmaLotus. Turks & Caicos Tourist Board boosts its Canadian profile with new office TORONTO — The Turks & Caicos Tourist Board – Canada welcomed the trade to its new home in Toronto, with a reception and open house hosted by the Premier of the Turks & Caicos Islands, Dr. Rufus W. Ewing. The new office, located at 340 Sheppard Avenue East, will be run by Tourism Promotions Executive, Rosemarie Wilson. Premier Ewing said the new office “demonstrates our commitment to Canada. We look forward to this office growing very quickly,” he added. Overall tourist arrivals to the Turks and Caicos Islands grew by 41% in the first quarter of this year, with robust growth recorded across all major source markets including Canada. January, February and March saw a combined total of 358,188 visitor arrivals to the destination, accounting for 104,437 more visitor arrivals than first quarter 2013. The combined number represents 105,506 stopover visitors and 252,682 visitors arriving by cruise ship. Canada, the destination’s second largest source market, indicated a slight rebound with a total of 14,830 stopover arrivals in the first quarter of 2014, an increase of 13%. “These are wonderful results for the destination, the country, the tourism industry and the economy,” said director of tourism, Ralph L. Higgs. “We are thrilled to see our overall arrival numbers for the first quarter of 2014 up 41%, and we are optimistic that these numbers will continue to climb through the remainder of the year.” During the first quarter of 2014, the Grand Turk Cruise Center welcomed a total of 252,682 cruise passengers, a 46% increase. “We are impressed by these increases and look forward to another tremendous year for the cruise sector. If all factors prove well and remains equal, we expect the cruise sector to welcome one million visitors to the destination alone this year,” said Higgs. Duncan Bureau returns to Canada as Vice-President, Global Sales at Air Canada MONTREAL — Air Canada has named Duncan Bureau as Vice-President, Global Sales succeeding Zeina Gedeon who has elected to leave the company to pursue other interests. “We thank Zeina for her dynamic leadership and strong contribution to the airline in a number of senior positions including that of President and CEO of Air COSTA RICA WELLNESS Up to 12% commission 416-628-8492 CostaRicanVibes.com ibes C O S TA R I C A N V I B E S Eco-Chic Travel 22 TRAVELWEEK June 5, 2014 Kura Design Villas TRAVEL AGENT EDUCATION AND REWARDS PROGRAMME Thirty-two countries. Three acclaimed brands. A world of rewards. By joining Famous Agents, the industry’s most exciting travel agent education and rewards programme, you’ll become an expert on FRHI Hotels & Resorts’ three brands—and your clients will be treated to the very best a destination has to offer, at our collection of remarkable properties in fabulous locations around the world. As a member, you’ll receive exclusive information about, and the latest travel promotions for, over one hundred landmark city-centre hotels and luxurious resorts. As well, every time you book your clients into Raffles, Fairmont or Swissôtel hotels and resorts, you’ll earn points that you can redeem for exciting rewards. Visit frhi.com/famousagents to enrol today! When making reservations, please book with the new GDS chain code FW. topnews Canada Vacations from 2006-2012 and we wish her well in her future endeavours,” said Ben Smith, Executive Vice-President and Chief Commercial Officer. Bureau will report directly to Ben Smith and in this newly defined position will be responsible for revenue generated through all sales channels from all points of sale. He will be based in Toronto. Bureau has extensive airline industry sales and product distribution experience in Canada and in Asia where he was most recently Senior Vice-President, Global Sales and Distribution at Malaysia Airlines. He was previously with WestJet where he held the position of Vice-President Sales and Distribution between 2006 and 2012. “I am pleased to announce Duncan Bureau’s appointment to this key role of leading the sales team at Air Canada as we focus on maintaining a competitive advantage in the domestic Canadian market fridayfive Rodrigo Esponda Cascajares Director for Canada —Mexico Tourism Board More than three-quarters of a million Canadian sunseekers made their way to Mexico in the first three months of this year, a 7% increase. In this edition of our Friday Five feature, posted online Fridays at travelweek.ca, Director for Canada for the Mexico Tourism Board, Rodrigo Esponda Cascajares, talks about tourism success, Tianguis and travel trends. Mexico City Metropolitan Cathedral (Catedral Metropolitana de la Asuncion de Maria) 24 TRAVELWEEK June 5, 2014 while we expand our international network,” said Smith. “His proven talent, leadership skills and broad industry experience in sales, business development and product distribution in Canada and Asia make him the right candidate for this role as we work with key corporate, trade and distribution partners to create new business opportunities and continue to innovate the way we sell and distribute our product.” Bureau’s appointment is effective June 9, 2014. one HOW MANY CANADIAN TRAVELLERS ARE FINDING THEIR WAY TO SUNNY MEXICO THESE DAYS AND WHAT’S YOUR FORECAST FOR 2014? Esponda: 2014 has been a terrific year for Mexico. In the first three months of 2014, already 800,000 Canadians have visited Mexico. This is 7% higher in comparison with the same Q1 of 2013, which is very good considering than in the last five years that number has already doubled. two MEXICO’S TIANGUIS TURISTICO 2014 WAS A HUGE SUCCESS, FROM AN INCREASE IN THE NUMBER OF BUYERS TO THE NUMBER OF ATTENDEES. WHAT WERE THE NUMBERS FROM CANADA AND WHY IS THIS EVENT FAST BECOMING AN ANNUAL MUSTATTEND FOR THE CANADIAN TRAVEL TRADE? Esponda: Mexico’s tourism marketplace, TIANGUIS, was very well-attended by Canadian companies with a record of 37 companies having a presence. In recent years the level of specialization that the business-appointment event gathers has been consolidating. Today you are able to find there any type of tourism services, products and experiences in Mexico, from all destinations, cities, towns or resorts. topnews ALBATours’ winter 2014-2015 Italy program now on sale TORONTO — ALBATours’ winter 20142015 program to Italy, including a comprehensive flight schedule with Alitalia, is now live in the system and available to book. Offering affordable and convenient flights out of Toronto to 17 destinations in Italy, the winter program will run three WHAT’S THE LATEST NEWS IN TERMS OF NEW RESORTS? Esponda: During Tianguis the government planning agency — FONATUR — announced four new environmentally focus development in archeological, cultural and historical destinations. Those are Teotihuacan north of Mexico City, Calakmuk in Campeche, Palenque in Chiapas and Chichen Itza in Yucatan. This means that tourists will enjoy a comprehensive experience in those destinations, besides de archeological sites. Today tourists only visit the sites and leave. Shortly it will be possible to overnight, explore the natural surroundings, experience the ethnic culture and interact with locals. We believe this will really cater to Canadians, who always care about preserving the heritage and nature when travelling. four MEXICO IS ALREADY VERY WELLKNOWN FOR ITS BEACH PRODUCT. BEYOND SUN-AND-SAND, WHAT EMERGING NICHE MARKETS ARE YOU SEEING? Esponda: Indeed Mexico is today the preferred beach destination, however already many Canadians are combining their experiences when visiting Mexico. We have some stats that say that from Nov. 1, 2014 to March 31, 2015. All flights will be aboard Alitalia’s Airbus A330 aircraft and will initially (Nov. 1-Dec. 14) feature two classes of service — Classica (economy) and Magnifica (business) — with a third class, Classica Plus (premium economy), available from Dec. 16 onwards. This program complements ALBATours’ full range of product, which includes car rentals, escorted coach tours, Mediterranean cruises and more. 40% of Canadian tourists already embark on a tour to a natural, archeological or historical site. We embrace this trend as more and more Canadians are venturing into the Mexican local culture, the food and the arts, which makes it unique to visit our country. We also see a strong interest in the art and folk culture in places such as San Miguel de Allende, Guadalajara and Oaxaca. There’s also the cosmopolitan urban and world-class experience that Mexico City offers, with some of the best restaurants in the world, museums and shopping. For more information or to book, visit ALBATours.com. TDC’s fifth Cruise Academy draws 100 to Oasis of the Seas TORONTO — Transat Distribution Canada members set sail last month on the high seas for their fifth annual Cruise Academy. professionals. The MTB team in the three offices — Montreal, Vancouver to Toronto — can provide every available resource for agents. We believe in training and education and maximize every single opportunity to do so. For more Friday Five blogs visit travelweek.ca/blogs five WHAT ARE THE MTB’S BEST RESOURCES FOR AGENTS WANTING TO KNOW MORE ABOUT MEXICO? Esponda: Throughout Canada the MTB participates or co-organizes more than 120 activities, events, seminars and trade shows for travel 40% OF CANADIAN tourists already embark on a tour to a natural, archeological or historical site. We embrace this trend as more and more Canadians are venturing into the Mexican local culture... June 5, 2014 TRAVELWEEK 25 topnews Canada was well represented at the recent International Luxury Travel Market (ILTM) in Cape Town. ILTM Africa is an invitation-only event where members of the travel industry from around the world meet Africa’s luxury travel suppliers and learn about new luxury travel experiences. Pictured here are: Chris Ronneseth, Managing Director, The Safari Partners; Lynda Sinclair, Director, Leisure Business Development for Vision Travel Solutions; and Phillip Solomon, General Manager, Tourcan Vacations. The Hong Kong Tourism Board brings you the Hong Kong Specialist program, an online training course designed to provide indepth understanding of Asia’s World City that will equip you with the latest knowledge to sell one of the most popular Asian destinations for Canadians. 26 TRAVELWEEK June 5, 2014 Over 100 delegates and preferred cruise partners embarked on Royal Caribbean’s Oasis of the Seas. The week-long training event offered TDC members the choice of French or English classes, and two levels of education based on their past cruise product experience. Training included classroom, workshops as well as one to one coaching sessions. New features this year included specific content around selling river cruises, deluxe and luxury as well as Weddings at Sea. In addition, the group conducted team building initiatives and a site inspection on the Carnival Glory while in Cozumel. The forum concluded with TDC management providing insights and training focused on key TDC differentiators resulting in all participants returning to the office with focused business plans on how to grow cruise sales. “This is our fifth consecutive year running this academy and it is very inspir- Enrol and complete the program before July 31st, 2014 to have a chance to win a trip to Hong Kong, including a roundtrip Premium Economy Class ticket courtesy of Cathay Pacific Airways, accommodation, airport transfers, tours and more.* Cathay Pacific offers 10 flights weekly non-stop from Toronto to Hong Kong, 14 flights weekly non-stop from Vancouver to Hong Kong, and daily non-stop service Vancouver to New York (JFK). From Hong Kong, Cathay Pacific flies to over 70 destinations in Asia and more than 20 cities across China. Register at Travelweek’s Learning Centre at www.travelweeklearningcentre.ca * terms and conditions apply topnews ing to see another graduating class so motivated to return home energized and excited about growing their cruise sales. You can see their confidence grow stronger throughout the week as they become more comfortable with the content, build relationships with our partners and network with their peers,” said Susan Bowman, VP Marketing and Industry Relations, Transat Distribution. “I would recommend the TDC Cruise Academy to both beginner and advanced agents. The program is balanced and designed to accommodate agents of different experience and skill levels. Both groups came away with increased knowledge and insight on how to move forward in their travel careers,” said Mark Dzerowycz, Sales Manager, Uniworld Boutique River Cruise Collection. Up next for TDC is the National Leadership Conference in Cancun for all owners and managers from Nov. 15-22. comed an estimated 1,063,000 visitors. “NYC & Company looks forward to travelling throughout Canada this week to promote travel to New York City’s five boroughs from our number one international market,” said Fred Dixon, president & CEO of NYC & Company. “The support from Canada has been tremendous in delivering visitors to the City and remains integral in helping us reach our goal of 55 million visitors by the end of 2014, one full year ahead of our 2015 schedule.” Reagan Stulbaum, NYC & Company’s Senior Director, Tourism Development, will lead the cross-Canada mission with in-market representative Javier Fernandez, Connect Worldwide Canada. This mission also marks the first-ever country-wide media mission for NYC & Company, which will be led by Chris Heywood, Senior Vice President, Global Featured this week: GLP WORLDWIDE An intimate private yacht cruise experience In the heart of your cruise destination, our small ships reach ports of call that larger ships cannot Culture & history everywhere A Variety of Unique Destinations Value - discover the amazing value of small ship cruising NYC & Company travels across Canada on threecity sales mission to promote to number one international market VANCOUVER — NYC & Company, New York City’s marketing, tourism and partnership organization, and 12 of its tourism industry member companies will travel across Canada this week to promote New York City — America’s number one big city tourism destination — to the Canadian market, and to highlight NYC & Company member companies while expanding NYC’s reach to the Canadian travel trade. Member companies participating in the mission June 2-5 include hotels, attractions, retail and cultural institutions and organizations offering numerous experiences exclusive to New York City. Canada is New York City’s number one international market, and last year wel- Order your travel brochure today! 905 258 7778 WWW.GLPWORLDWIDE.COM ATTENTION TRAVEL AGENTS: ORDER THIS BROCHURE HERE www.envoynetworks.ca Click & Print June 5, 2014 TRAVELWEEK 27 topnews Communications, with in-market representative Jennifer McGibbon, Connect Worldwide Canada, who will conduct a series of trade and consumer media meetings in each city. “There is always a new experience awaiting Canadian visitors in New York City,” said Charmaine Singh, President of Connect Worldwide Canada. “And we’re excited to share these updates with the travel trade on our cross-Canada sales mission. With ongoing neighbourhood, attraction and hotel developments, New York City always has something new to discover. This year alone has marked the opening of the new 9/11 Museum in Lower Manhattan and the celebration of the 50th and 75th anniversaries of the World’s Fair in Queens. In spring 2015 Lower Manhattan’s One World Observatory is slated to open, and in fall 2016 Staten Island will welcome the New York Featured this week: COMPASS HOLIDAYS 60+ inspiring trips to over 350 destinations on all continents One-stop travel solution for flights, tours, hotels and etc Specialize in customized private journeys worldwide Departure guaranteed small group tours in Asia and beyond Order your travel brochure today! 1 800 305 7638 WWW.COMPASSHOLIDAYS.NET 28 TRAVELWEEK June 5, 2014 Click & Print Generous commission and booking incentives ATTENTION TRAVEL AGENTS: ORDER THIS BROCHURE HERE www.envoynetworks.ca Wheel, the world’s tallest Ferris Wheel, to name a few.” The 12 member companies travelling from NYC will conduct sales workshops and attend events with Canadian travel trade in three of Canada’s key cities: Vancouver (June 2), Montreal (June 4) and Toronto (June 5). NYC & Company opened a tourism marketing office in Toronto in 2007. Since then, Canadian visitation has grown exponentially and is currently the number one international market. Last year, the City welcomed an estimated 1,063,000 Canadian visitors, a 31.5% increase over the 2006 number of 840,000. Last year, New York City welcomed an overall 54.3 million visitors (an estimated 42.9 million travel to New York City domestically, while 11.4 million travel from international locations), a new all-time high and an increase of nearly 20 million additional annual tourists from 2002. By the end of 2013, visitors to New York City generated an estimated $57.4 billion in economic impact and $38.7 billion in direct spending. In addition, New York City generated a record $529.5 million in hotel tax revenue and sold more than 30 million hotel room nights in 2013, and is expected to exceed 100,000 available rooms by the end of 2014, a new milestone for the City. The overall hospitality and leisure sector currently employs nearly 376,000 New Yorkers across the five boroughs. Israel sees 14% jump in April visits, sets all-time record TORONTO — A total of 341,767 tourists from around the world arrived in Israel in April 2014, a 14% increase compared to the same period last year and a new all-time high for tourism to Israel. Some 1,160,319 tourists from around the world arrived in Israel between January and April 2014, a 5% increase compared to the same period last year. Also, a total of 20,382 tourists from Canada arrived in Israel between January and topnews The Museum of European and Mediterranean Civilisations (Musée des civilisations de l¹Europe et de la Méditerranée ‹ MuCEM) opened as part of Marseille’s being a European Capital of Culture last year. At right it links up with Fort Saint-Jean, a historic monument overlooking the Old Port dating back to the 17th century. April 2014, an 8% increase compared to the same period last year. “We are thrilled to see a continual increase in tourism to Israel throughout every month this year,” said Ami Allon, Consul for Tourism, Israel Government Tourist Office — Canada, “which attests to Israel’s growing reputation as one of the world’s most unique and inspiring travel destinations.” For more information about travel to Israel, visit goisrael.ca. Often-overlooked Marseille has been transfomed into a Mediterranean jewel By Patrick Dineen MARSEILLE, France — This ancient port city, founded some 2,600 years ago by the Greeks, shares the Mediterranean coast with Saint-Tropez, Cannes, Nice and Monte Carlo. What it hasn’t shared with these chic destinations is the aura of glamour, sophistication and wealth that draws many millions of visitors to these shores. But Marseille has been reinventing itself and used its position as one of the European Capitals of Culture for 2013 to complete the process. Marseille has always had a spectacular setting and by adding two brand new museums and shedding two lanes of traffic to widen pedestrian-friendly esplanades around the Old Port, it is attracting attention. One British newspaper last year trumpeted: ‘Marseille’s Moment: France’s Ugly Duckling Turns into a True Mediterranean Swan’. This new Marseille also caught the attention of Air Transat and Transat Holidays. The sister companies have been flying to Marseille-Provence airport from Montreal for almost a decade and last month started weekly service from Toronto for the first time. And service from Montreal has increased to four flights a week. Provence is the second-most visited region in France for Canadians, after Paris, and Marseille-Provence airport is a convenient gateway to area attractions such as Avignon, Nimes, Arles and Aix-en-Provence and scenic villages such as Roussillon and Gordes. The airport is spending 120 million euros in the next four years to improve access by rail and bus and this includes rail links to Avignon and Arles. Another 120 million euros is being spent to increase the terminal capacity including a newly-opened lounge that is available to Transat’s Club Class pas- sengers with entrance available for 19 euros for others. Last year saw Marseille join the rest of the region as a major tourism generator as it was the focus of the Culture Capital celebrations that united 97 towns around this project. The region underwent a major transformation with a total investment of 660 million euros involving many of the world’s top architects such as Sir Norman Foster, Rudy Ricciotti, Kengo Kuma, Stefano Boeri, Jean Nouvel, Frank Gehry, Massimiliano Fuksas and Tadeshi Kawamata who designed a range of new venues. The Old Port is the heart of the city and it has been redesigned by Sir Norman Foster and features a vast, sandstone esplanade free of parked cars and incorporating a delicate and mirrored sun shade for walkers. Foster has also designed a series of elegant club houses for the many sailing clubs based around the port, plus careening areas fitted with cranes. But one thing hasn’t changed. The local fishermen continue to sell their day’s catch on the port every morning. The city’s most famous dish is the fish stew bouillabaisse and one of the best places to try it is Le Miramar, just steps from where the fish is sold in the Old Port. Within walking distance of the Old June 5, 2014 TRAVELWEEK 29 topnews/extras Port is the new Musée des Civilisations de l’Europe et de la Mediterranée (MuCEM) — a major new institution that looks at the history of the entire Mediterranean world. This modern structure is built into the 17th century Fort Saint-Jean, combining the new and the old and linked by a striking bridge. Adjacent is another new museum — the Musée Regards de Provence devoted to Provencal art. Over the past couple of centuries, the colourful landscapes of this region have attracted artists from France and beyond. Marseille’s tourism renaissance is bringing new accommodations as well. In Le Panier district, once one of the city’s poorest, the Hotel Dieu, a large 18th century hospital, has been transformed into a 5-star Intercontinental hotel. Also in Le Panier is a former almshouse that now stages art exhibitions. The Centre de la Vieille Charité, despite its main purpose of serving the poor, is a grand structure constructed between 1671 and 1749 in the Baroque style and made up of arcaded galleries in three storeys surrounding a space with a central chapel surmounted by a dome. One of the most central places to stay is Grand Hotel Beauvau Marseille Vieux 2FHDQ %\++RWHOV 6SHFLDOLVW3URJUDP &RPH([SHULHQFHRXU2FHDQWRGD\ $OOLQFOXVLYHOX[XU\DW2FHDQE\++RWHOV 7KURXJKRXWWKLV6SHFLDOLVW3URJUDP\RX ZLOOH[SORUH++RWHOVDQGWKHLU2FHDQ EUDQGHGUHVRUWVLQWKH&DULEEHDQ<RX ZLOOGLVFRYHUWKHDPELDQFHRIHDFKKRWHO DQGZKDWWKH\RIIHUWR\RXUFOLHQWV$IWHU FRPSOHWLQJWKLVSURJUDP\RXZLOOEHDEOHWR VHOO++RWHOVSURGXFWPRUHFRQILGHQWO\ 7UDYHODJHQWVWKDW&203/(7(7+( &2856(E\$XJXVWWKZLOOEH HOLJLEOHWR:,1$1,*+767$< DWRQHRI2FHDQE\+SURSHUWLHV WHUPVDQGFRQGLWLRQVDSSO\ 30 TRAVELWEEK June 5, 6, 2014 Port - MGallery Collection, an Accor Hotel that overlooks the Old Port and has hosted noted writers and musicians from Frederic Chopin to George Sand. The property, near the Marseille Opera House, is also on La Canebiere, the city’s main artery, lined with shops and restaurants and leading to a tangle of narrow streets which resemble a North African bazaar, with shops selling spices and dried fruits and filled with people of Moroccan, Tunisian and Algerian heritage. Marseille also has France’s largest Mediterranean cruise port and is attracting more and more cruise passengers each year. For more information, visit marseilletourisme.com. Travelweek will look at attractions in the rest of Provence and Languedoc Rousillon and the tours Transat Holidays is selling in the region in an upcoming issue. people Goway Travel has named Cathy Mackinnon as the new Sales & Marketing Team Leader for Special Events working closely with the Department General Manager Barbara Norton. Mackinnon, a long-standing industry veteran, has worked previously in both the retail and the corporate event planning sectors and brings a wealth of experience to the department. “Group & event travel has been my passion for many years and working with a dedicated team of group specialists to assist in development of unique, customized group itineraries is very rewarding,” said Mackinnon. She is keen to help agents and travel planners increase their group business and can be contacted at cathy. [email protected] or 1-800838-0618 ext. 6579. The Travel Agent Next Door has appointed Bernadine D’Souza to the position of Manager, Training & Development effective immediately. “We are very pleased that Bernadine is joining our organization,” said Flemming Friisdahl, Founder, The Travel Agent Next Door. “Training is an important part of the program we offer and her lengthy experience with both Sears Travel and CAA will make her invaluable to the Travel Agent Next Door team.” D’Souza was most recently Travel Sales Manager at Sears Travel where she was named Branch Manager of the Year 2012. She was previously a Manager at CAA and also taught travel courses at Seneca College. The Travel Agent Next Door was created to fully support the homebased travel agent. Its program offers member agents benefits and opportunities that are unmatched by any other home based group in Canada, said the organization. Through an affiliation with Travelsavers, The Travel Agent Next Door has access to a broad range of programs. The company has a head office in downtown Toronto and a branch office in Vancouver with ACTA, TICO, CLIA and IATA designations. To contact The Travel Agent Next Door, visit thetravelagentnextdoor.ca or call 416-367-TAND (8263). marketplace ® Australia New Zealand Idyllic Islands Asia Africa Worldwide Adventure ARE YOU AN EXOTIC DESTINATION TRAVEL EXPERT WITH EXCEPTIONAL LEADERSHIP SKILLS? HIRING AT OUR OTTAWA LOCATION: TEAM LEADER SUCCESSFUL CANDIDATE WILL BE: Experienced in creating customized travel to any one of our destinations? Motivated by the opportunity to earn above average commissions? A strong leader with proven skills leading a sales team? An excellent communicator and have strong customer service skills? IF YOU CHECKED “YES” TO ALL, WE WOULD LOVE TO HEAR FROM YOU! We offer unlimited earning potential, a fun work environment, great benefits and much more! [email protected] For information on other job openings please visit www.pacesettertravel.com/careers the Luxury Included vacation BUSINESS DEVELOPMENT MANAGER – ALBERTA AND NORTHWEST TERRITORIES 8QLTXH9DFDWLRQV&DQDGD,QFDQDI¿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lease submit your resume via email Subject line: BDM – Alberta and NWT To: [email protected] CORPORATE & VACATION AGENT for one of the country’s premier travel agencies Suntastic Corporate Travel Services in North York has an immediate opening available. The successful candidate will have: s!MINIMUMOFTHREEYEARSCORPORATE experience (current) s0ROlCIENCYIN3ABREAND-ICROSOFT /FlCE0RODUCTS s%XPERIENCEWORKINGWITH6)0CLIENTELE 3UNTASTIC#ORPORATE4RAVEL3ERVICESHASBEEN serving the needs of corporate clientele since 1980. Our boutique operation has EARNEDSERIOUSACCOLADESOVERTHEYEAR period from both our travelling executives ANDOURINDUSTRYPARTNERS For consideration, please e-mail [email protected] June 6, 5, 2014 TRAVELWEEK 31 marketplace It’s the human touch that makes the difference. Openings across Canada for Junior, Intermediate and Senior Travel Counselors. Detailed descriptions of the positions can be found at: www.hrgworldwide.com /en-noam/Pages/default.aspx Qualified applicants should visit our talent network to apply: www.jobs.net/jobs/hrg-north-america/en-us/ HRG North America. A Hogg Robinson Group company. Why partner with a Top Employer? Let our agents tell you! Our move to a consumer brand with FCA allowed us to continue the way we did our business and also offer the wonderful array of travel products that Flight Centre offers to our clients. We have a reliable, supportive administrative team and that support is something we very much value and appreciate. – Charlie and Susan Pitchford Take your career to the next level with industry leading commissions, training and support. To learn more about this unique business opportunity please visit: flightcentreassociates.com or call 1 866 474 3140 PRODUCT SPECIALIST TORONTO, ON RESPONSIBILITIES: t "TTJTUXJUIUIFNBOBHFNFOUPGDPOUSBDUJOHIPUFMT t .BOBHFBOEJOQVUDPOUSBDUTJOUPJOIPVTF DPOUSBDUJOHTZTUFN t .BJOUBJOBMMDPOUSBDUTBOEDPSSFTQPOEFODFGSPNIPUFMT t .BJOUBJOHSPVOEIBOEMJOHTVQQMJFSBHSFFNFOUT t 3FWJFXTBMFTPGIPUFMDPOUSBDUT t "TTJTUXJUIIPUFMSFMPDBUJPOT t -JBJTFXJUIPUIFSEFQBSUNFOUTBOEQSPDFTTJOGPSNBUJPO BTSFMBUFEUPUIF1SPEVDU%FQBSNFOU t "TTJTUUIF#VZFST%JSFDUPSTXJUIUSBWFMBSSBOHFNFOUT BOEIPUFMJFSBQQPJOUNFOUT t 1BSUJDJQBUFJOCSPDIVSFQSPEVDUJPO QUALIFICATIONS: t "CJMJUZUPPSHBOJ[FBOEQSJPSJUJ[FXPSLXJUIUIFBCJMJUZUP NBOBHFBWBSJFEXPSLMPBE t "CJMJUZUPGVODUJPOJOEFQFOEFOUMZPSJOBUFBNFOWJSPONFOU t .JOJNVNUISFFZFBSTFYQFSJFODFJOUIF5SBWFM*OEVTUSZ t 4QBOJTIBOE'SFODIJTBTUSPOHBTTFU t ,OPXMFEHFPGJOIPVTFDPOUSBDUJOHTZTUFN554 t 4PGU7PZBHF#VTJOFTT0CKFDUTBOE"EWBODFE LOPXMFEHFPG.JDSPTPGU0öDF 1MFBTFFNBJMZPVSSFTVNFBOEDPWFSMFUUFSUP)VNBO [email protected]. Sunwing is an equal opportunity employer. We would like to thank all applicants. No phone calls please. 32 TRAVELWEEK June 5, 2014 LOOKING TO PLACE A MARKETPLACE AD? Contact us at [email protected] or 416-365-1500 marketplace Inside Walmart Location will interest to: Senior Travel Counsellors and Travel Managers %HQH¿WV Low lease rates, Airmiles - reward miles, 0DUNHWLQJ6XSSRUWKLJKWUDI¿FDUHD Industry leading commissions and overrides. Contact: Katrina Rourke, Manager Business Development 1 866 665 4282 — [email protected] 6HULRXVLQTXLULHV$OOLQTXLULHVVWULFWO\FRQ¿GHQWLDO FOR SALE If you are an independent travel agent looking to affiliate with a host agency to run your business more profitably and efficiently then Nexion Canada is the partner for you Retain up to 80% of top commissions Enhance your skills with training, coaching, and networking Manage your bookings with your choice of GDS or graphical booking engines Operate your business efficiently with tools and technology Differentiate yourself with exclusive Cruise Block Space and supplier offers Increase your customer base with innovative marketing solutions Contact us now to become part of our winning team! www.join.nexioncanada.com | 866.399.9989 | [email protected] Corporate Travel Consultants Toronto, Vancouver, Montreal and Calgary PRODUCT & BUSINESS DEVELOPMENT MANAGER The Travelweek Group is developing a new online website based product for the travel industry and requires a Product & Business Development Manager to work with senior management and the rest of the Travelweek Team to launch and build this new product. The Product & Business Development Manager will be responsible for managing and directing all day to day operations. Qualifications O 3-4 years experience in sales and marketing within the travel industry O media and online content creation experience O advanced knowledge of WordPress O proven ability to grow existing business O demonstrated experience in building relationships with senior supplier contacts O understanding of digital marketing principles O ability to create and communicate marketing briefs & technical requirement documents O proficient communication skills Starting date July 2014 Recently announced as the World’s Leading Travel Management Company in 2013, FCm Travel Solutions creates value by delivering industry-best solutions and cost savings. Due to expansion, FCm Travel Solutions has opportunities for dedicated Corporate Travel Consultants to join our expanding teams in Toronto, Vancouver, Montreal and Calgary. If you have travel sales experience, strong computer skills, personal customer service approach and most of all, the limitless motivation that this role demands, we’d love to hear from you! Enjoy an attractive remuneration package, plus a host of fantastic benefits! With a focus on developing a cohesive team culture with opportunities for advancement, you will be an integral part of this well respected Employer of Choice. For more information & to apply please visit www.applyfirst.ca/job54623 Please submit your resume in confidence to [email protected] and please include cover letter with salary expectations. Only those chosen for an interview will be contacted. We thank all applicants in advance for your interest. June 5, 2014 TRAVELWEEK 33 featurethis Photos courtesy of Signature Vacations Riu Varadero Perfect for couples and families, Riu Varadero is sold exclusively through Signature Vacations With an irresistible tropical climate year round, Cuba’s renowned peninsula draws Canadian travellers in search of a luxury vacation featuring plenty of sea and sun. And located on this stunning peninsula, nestled among lush tropical gardens and world-class golf courses, is Riu Varadero, a favourite among discerning Canadian travellers. Exclusively sold through Signature Vacations, this RIU property features elegant and spacious guestrooms in a variety of room categories and come fully equipped WITH AN EXCLUSIVE adults-only section and a separate family section, Riu Varadero is able to offer a gamut of features that cater to a variety of different tastes and styles. with RIU’s signature deluxe amenities called Riu-topia inclusions. Masterfully blending luxury with comfort, its beachfront location, elegant accommodations, delightful cuisine and non-stop activities all combine to create a perfect recipe for repeat business. For vacationers who are on a mission to soak up precious moments in the sun, the beaches and shimmering pools with sun loungers are the ticket. Active travellers can get their fix with a selection of land and water activities, including vol- leyball, tennis, windsurfing and catamaran sailing. To keep up with their regular workout routine, guests have full access to the fitness centre, while those looking for deep relaxation can take advantage of the spa’s range of treatments that will soothe the body and mind. In addition to Riu-topia inclusions like welcome cocktail, unlimited international beverages, in-room safe, Signature Hour and in-room minibar, to name a few, Riu Varadero also treats it guests to an in-room liquor dispenser and free Wi-Fi in common areas. Among one of the first hotels to offer free Wi-Fi, it has broken ground by offering connectivity in the lobby for 90 minutes per day, per guest. With an exclusive adults-only section and a separate family section, Riu Varadero is able to offer a gamut of features that cater to a variety of different tastes and styles. While guests staying in the adults-only section can enjoy complimentary 24-hour room service, a clubhouse, cigar room, butler service and more, families will enjoy the carefully designed kidfriendly programs and facilities. The exclusive RiuLand Kids Club program features a range of supervised, age-appropriate activities and games for tiny tots. Minutes from the Varadero Golf Club, Riu Varadero is a hotspot for golfers. When Signature guests book the Hotel Room with Golf or the Deluxe Junior Suite with Golf, they can enjoy three complimentary rounds of golf per person for the duration of the week. And as an added bonus of booking with Signature Vacations, golf clubs fly for free, making it even easier to jet set to this destination to hit the links. With direct flights to Varadero from multiple gateways in Canada, Signature Vacations offers affordable holiday packages for the most memorable vacations at Riu Varadero. For more information visit signaturevacations.com. ALL FLIGHTS OFFER SUNWING AIRLINES' CHAMPAGNE SERVICE %22.$%/(21/,1( For only $40 each way, XSJUDGH\RXUŶLJKW H[SHULHQFH )RUDOOJXHVWVDWQRH[WUDFRVW UÓä},V iVi`L>}}>}i U6Þ>}i}>ÃÃvV >«>}i UÌEÀià ÃÌÀi>ÃÜÌ Üi Service U-vÌ`ÀÃUÌÌÜiÃiÀÛVi Ui>Ì iÀÃi>Ì}UÀÃÌÀÕÛià Ui>`ÃiÌÃU`ÃL>V«>VÃÜÉ }>iÃEÌÞà Elite Plus UÝÌÀ>i}ÀÃi>Ìà Uč`Û>ViÃi>ÌÃiiVÌ Elite Service U£ä}iÝÌÀ>V iVi`L>}}>}i U*ÀÀÌÞV iV>`L>À`} U*ÀÀÌÞL>}}>}i >`} Varadero, Cuba RIU VARADERO +++++ Exclusive to Signature | All Inclusive Beachfront, 30 minutes from Varadero International Airport and 10 minutes to downtown Varadero. :LWKURRPVSRROV:L)LWHQQLVFRXUWVŵWQHVVIDFLOLWLHVD -DFX]]LVSDVDXQDVKRSVPHGLFDOVHUYLFHEXIIHWDQG VSHFLDOW\UHVWDXUDQWVUHVHUYDWLRQVUHTXLUHGGUHVVFRGHLQHIIHFW UHVWULFWLRQVPD\DSSO\EDUVLQFOXGLQJVZLPXSEDUVVQDFNEDUV DQGDGLVFRGULQNVDQGHQWUDQFHLQFOXGHG A selection of air-conditioned room types, featuring RIU-topia inclusions, spacious layouts, and beautiful ocean views, are available to suit your unique needs. ,QFOXGLQJPHDOVGDLO\SOXVKRXUVQDFNVDQGGULQNVGRPHVWLFEHHU and cocktails, select international brands, house wine with meals), daily activities, non-motorized water sports, an introductory scuba lesson in the pool and evening entertainment. )($785(6.LGVSRRONLGVSOD\DUHDNLGV\UVHQMR\VXSHUYLVHG 5LX/DQG.LGV&OXEDFWLYLWLHVNLGV\UV6WD\3OD\DQG(DW )5((ZKHQVKDULQJDURRPZLWKDGXOWVKRWHOURRPVRQO\OLPLWHG availability), mini disco, FREE wedding packages and vow renewal SDFNDJHV ADULTS ONLY SECTION Adults Only 18+ With 150 suites and junior suites featuring a private reception, 24-hour room service, close proximity to the beach, an exclusive pool, exclusive access to the international restaurant, a club house DQGFLJDUURRPEXWOHUVHUYLFHŶDWVFUHHQVDWHOOLWH79DQGOLTXRU dispenser; deluxe junior suites offer the same amenities as hotel rooms but are more spacious, with a ceiling fan, Integrated living area, sofa, bathroom with separate shower; deluxe suites offer the same amenities as above, and are more spacious with 1 king bed, a living room, hydro massage tub, additional guest bathroom; deluxe master suites consist of 1 junior suite with 2 double beds and 1 deluxe suite ZLWKNLQJEHGDQGŶDWVFUHHQVDWHOOLWH79V -topia *(5(+(»: -(=6<90;, (3305*3<:0=, ONLY AVAILABLE FROM SIGNATURE RIU-TOPIA INCLUSIONS: All Signature guests will receive a welcome cocktail, unlimited international drinks, an in-room liquor dispenser, in-room mini-bar, in-room safe, Signature Cocktail Hour from 4 – 5 p.m., FREE Wi-Fi access in the lobby for 60 min/day, and spa credits WKDWDSSO\WRVHOHFWWUHDWPHQWVDWVSHFLŵFKRWHOVDOOLQFOXVLRQVDUH subject to change without notice). 683(5,255220Ř21(:((.Ř$//,1&/86,9( Toronto Departures Edmonton Departures Vancouver Departures Jul 07, 14 & 21 Jul 03, 10 & 17 Jul 08, 15 & 22 645 $825 $875 $ + $315 taxes + $321 taxes + $321 taxes 7RURQWR(GPRQWRQ9DQFRXYHUGHSDUWXUHV$OOSULFHVDUHJURVVSHUSHUVRQEDVHGRQGRXEOHRFFXSDQF\IRUQLJKWVRQDOOLQFOXVLYHYDFDWLRQVXQOHVVRWKHUZLVHVSHFLŵHGDQGZHUHDYDLODEOHDWWKHWLPH of printing. Seats at the above prices are limited and subject to change without prior notice. Applicable to new bookings only. Transportation taxes & related fees shown must be pre-paid. Applicable local WD[HVSD\DEOHLQGHVWLQDWLRQDUHH[WUD&XED&8&)RUIXOOWHUPVDQGFRQGLWLRQVSOHDVHUHIHUWRRXUFXUUHQWEURFKXUH)OLJKWVDUHZLWK6XQZLQJ$LUOLQHVRU7UDYHO6HUYLFH6XQZLQJ9DFDWLRQV,QF '%$6LJQDWXUH9DFDWLRQV)DVNHQ'ULYH7RURQWR210:.2QW7LFR _ A DEAL AS BIG AS EUROPE: EURAIL SAVINGS FOR TRAVELERS, PLUS AGENT REWARDS Clients Get 50 $ or Clients Get 50 $ Agents Get 10 $ OFF OFF plus Reward Eurail Global Passes and Eurail Select Passes a free reservation for France with a Eurail Select Pass that includes France $10 Amazon.com® Gift Card Use coupon code SELECTGLOBAL (when pass & reservation booked together) Use coupon code SELECTFRANCE with each eligible booking Eurail Global Passes offer extensive train travel in over 20 European countries, while the Eurail Select Pass lets your clients choose 4 bordering countries to explore. They’ll enjoy access to the places they want to visit, city-center to city-center while experiencing spectacular European scenery along the way. Promo May 2 Starts 9, 201 4 agent.raileurope.com Connect with Rail Europe Amazon.com & Amazon.ca are not sponsors of this promotion. Amazon, Amazon.com & Amazon.ca are registered trademarks of Amazon.com, Inc. or its affiliates. See agent.raileurope.com for promotion details and terms. Train photo credits: ©Thalys, DB AG, Archivio Audiovisivi Gruppo FS Italiane