FOR VFI MEMBERS O LY Interesting New Features roughout
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FOR VFI MEMBERS O LY Interesting New Features roughout
€5.00 Oct / ov 08 Interesting New Features roughout FOR VFI MEMBERS OLY Vol. 8 Issue 7 contents Features . . . . . . . . . . . . . . . . . . . . . . . 5-8 Legislation . . . . . . . . . . . . . . . . . . . . . . . . . 10 Employment . . . . . . . . . . . . . . . . . . . . . . . 11 Overheads & Costs . . . . . . . . . . . . . . . . . 12 - 13 VFI News Alerts . . . . . . . . . . . . . . . . . . . . 14 - 18 General News Alerts . . . . . . . . . . . . . . . . . 19 - 21 Food . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 - 23 Training . . . . . . . . . . . . . . . . . . . . . . . . . . 24 - 25 Technology . . . . . . . . . . . . . . . . . . . . . . . . 26 Health & Safety . . . . . . . . . . . . . . . . . . . . 28- 29 Around the Country . . . . . . . . . . . . . . . . . 30 Sports & Social . . . . . . . . . . . . . . . . . . . . . 31 - 33 Soduku . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 for Federation enquiries VFI House, Castleside Drive, Rathfarnham, Dublin 14 Tel: 01 492 3400, Fax: 01 492 3577 e-mail: [email protected] Please Note: UPDATE for Magazine enquiries Tel: 086 3838445 Email: [email protected] Editor: Padraig Cribben Asst. Editor: Elaine Comerford Contributors: Marie Conlon / Janine Jamieson / Amanda Brock Design / Layout: Quantum Fulfilment PUBLISHERS STATEMENT: No part of this publication may be copied, reproduced or transmitted in any form or by any means, without permission of the publishers. Every care has been taken to ensure accuracy in the compilation of this magazine. e publisher cannot, however, accept responsibility for errors or omissions, but where such are brought to our attention, future editions will be amended accordingly. Please note that the VFI has not endorsed any of the companies who have advertised in VFI Update. editorial T here are many matters exercising the minds of publicans and business people right now. Credit crunches, falling property prices, falling tax takes, budget deficits, falling confidences and, indeed, poor weather are all on the agenda. Before this editorial reaches you, the Government will have made some statements in the Budget in relation to how they intend to deal with a number of these issues. Indeed, we will know whether our efforts in relation to excise have been fruitful or fruitless. There is one issue which is probably lower profile than any of the ones listed above but right now it is having a more serious day to day effect on publicans than most of the other headaches referred to. That is inspections from the National Employment Rights Authority (NERA) or the regulatory authority to ensure that employee rights are complied with. I have written previously on this subject and at any meeting that I have attended I have spoken on the issue. Inspectors from NERA are literally causing havoc for members throughout the country, especially in relation to Sunday premia and rates of pay and employment conditions for under 18’s. I have written to each member individually and we have now put in place a series of seminars to outline what needs to be done and how it should be done. The timetable for these seminars is outlined elsewhere in this publication and each member will be communicated with separately as a reminder and an exhortation to attend. I would encourage, no plead, with members to attend these seminars to ensure that they are properly prepared for any inspection. Bear in mind that some members have been caught for back money to the tune of €20,000 and more. Much of this can be avoided by proper preparation and understanding. All of the other areas referred to above continue to cause significant impact on all businesses, not least the pub business at present. Significant regulatory interference in the pub business continues to make life very difficult and, we believe, in many cases the authorities and public representatives don’t fully understand just how difficult they are making it for people in business. It is important that you take every opportunity to bring to the notice of your local representatives the problems you face on a day to day basis and the actions you require them to undertake, particularly in the area of rates and water rates. The President has initiated a campaign with all local Councils to bring pressure to bear in relation to rates, but this can only be successful if followed up and followed up by your good self at local level. You will see a copy of the letter sent to all Councillors and County and City Managers elsewhere in this issue. There is a window of opportunity in this area as local elections dawn. VFI Update October / November 2008 3 A Message from the VFI President There is no doubt we are living in difficult times. The world financial crisis has deepened to an extent none of us probably thought was possible. The major difficulty with this current “credit crunch” is that it permeates down and affects everyone. The difficulties we have faced in the pub industry in the last number of years have been well highlighted and I am still upbeat that we have a vibrant membership which is coming through a sticky patch. However, global and domestic economic factors have dominated the news of late and unfortunately, dominate this address. VFI TACKLES LOCAL AUTHORITIES All VFI members know that rising costs is a serious issue facing the trade and extremely important. It is a major worry for us that local authorities will look to generate funds in the coming year from easy targets like pubs and small businesses due to the shortfall in income from planning and development revenues. We strongly believe that small businesses in Ireland are already under enough pressure without another hike in rates. We therefore decided that, as an organisation, we could not sit back and let local authorities raise rates at a time when things are tight and that we would fight this on behalf of members. We have issued a plea to local authorities not to raise commercial rates for businesses in the coming year. We have made contact with other Trade Associations and Chambers of Commerce in an effort to persuade local authorities not to impose another major hike in rates. We are also currently exploring how to raise this and highlight this situation through national and local media. The situation is black and white in my opinion. Publicans have faced an enormous amount of increases in costs in the last five years with water, refuse and other rates spiralling way ahead of inflation and way ahead of what is affordable to most businesses. Rates have increased by 46% over the rate of inflation over the five year period to 2007. These rates are basically a property tax levied by Local Authorities on the occupiers of commercial and industrial property. On top of commercial rates, publicans and businesses have to pay water rates and refuse charges. In the same five year period, water rates have at a minimum doubled and in some cases trebled. This is crippling many publicans and small businesses. Publicans also face huge entertainment costs every month for SKY, Setanta and IMRO. In many cases, these costs are over €1,000 per month or the equivalent of a small mortgage, just for providing television entertainment. Members can be assured that we are fighting this in every way we can. It is also important that you, the publican, take every opportunity to lobby your local representative, both TD and Councillor, to ensure that the seriousness of the message is understood. PRE-BUDGET STATEMENT In a joint move under the DIGI umbrella, both Donall O’Keeffe of the LVA and our own Padraig Cribben have made representations to the government and have been very active in the media in getting the message across. Our argument is that taxation and regulation policies over the past decade have put pubs at a disadvantage and the Government now needs to reassess the cumulative impact of these policy changes. 4 VFI Update October / November 2008 The VFI and LVA both strongly argued our case and stressed our fear that the sector would be unable to live with further tax increases in the forthcoming budget. We argued that the old reliables are no longer reliable. This industry is facing major challenges and it will struggle in particular if the current high level of alcohol tax is increased again in the forthcoming budget. We all know that the on-trade sector accounts for tens of thousands of jobs, supports manufacturing jobs in brewers and distillers and plays a key role in our tourism industry and in sustaining communities in rural Ireland. However the strength of the sector is now under more pressure than ever before and jobs are being lost and community resources are closing. In our talks with government and through a statement issued by DIGI Ireland we highlighted that Ireland has the most heavily taxed alcohol market in Europe. Nearly €1 in every €3 spent on alcohol goes to the Government in tax [30% of the price of a pint and 33% of the price of a measure of whiskey are Government taxes]. And our rate of VAT [21%] on alcohol products is higher than the rate that applies in Austria, France, Greece, Italy, Luxembourg, the Netherlands, Spain and the UK. We urged the government not to further increase alcohol taxation in the upcoming Budget. Increases in excise will put even further pressure on the pub trade. It will be inefficient in terms of tax yield and it will cost jobs and drive inflation up. Features I Pubs Around the World – Spain A View from Fuengirola, Costa del Sol n this day and age the sun and sand of the south of Spain are almost as familiar to many of us as the craic and the ceoil of the West of Ireland. The onset of the Celtic Tiger era and the arrival of low cost air travel meant that the Costa del Sol became a very accessible and affordable destination for a huge number of Irish holiday makers over the past two decades. While the vast majority came for fleeting visits, there are those who could not resist the lure of the Mediterranean way of life and looked for something more permanent. One such person is Jim Walsh who, along with his partner Lyla, own and manage the Ha’penny Bridge Bar in Fuengirola on the Costa del Sol. Jim and Lyla tell VFI Update the story of their life as bar owners in a thriving tourist town on Spain’s southern coast and the ups and downs of running a pub in a foreign land. Taking the Plunge After 20 years of making the annual golfing pilgrimage to the Costa, Jim decided to leave a long established and successful career in the bank to, as he puts it, “try something else”. It was surely not as simple as that though, as Jim and his partner Lyla - also with a long career in the financial sector under her - took the brave decision to suppress their entrepreneurial spirit no longer and open a pub in Spain. While both knew the Irish banking system inside out neither possessed any previous experience in the bar trade, either at home or abroad. However, this doesn’t seem to have hindered their progress as six years on the Ha’penny Bridge represents a very successful and prosperous business undertaking for the couple. Indeed, even as the interview is taking place they are fresh out of one of those “crazy weeks!” “We have just had six groups of golfers down this week and one of the groups included Tommy Byrne of the Wolfe Tones. So needless to say it was a full house every night and involved a few impromptu late night music sessions”, Walsh informs. Customers In fact it is these golfing tours, and Jim’s intimate knowledge of the same, which has been instrumental to the success of the venture. Walsh explains, “Fuengirola is the golfing centre of the coast and golfing groups represent our main business. We organise 30 golfing packages per year from the UK and Ireland thus ensuring a guaranteed bar trade for 30 weeks of the year. We are also located beside the Hotel PYR and the Las Palmares Hotel which are the two main hotels for the golfers”. However important, Ha’penny Bridges’ customer base is not solely made up of golf tourists as Lyla makes sure to point out, “Over the course of the six years we have built a strong customer base of couples and families who holiday regularly in Fuengirola or own apartments here on the Costa.” Seasons and Economic Downturn So considering that tourism is the backbone of their business, does the issue of seasonal traffic come into play and what of the effects of the global economic downturn? “Well not really, as Fuengirola is the golfing centre of the coast our season runs from February 1st right up to mid December, allowing us to close the bar for a five week period for a well earned rest”, Walsh continues, “and as for the economic downturn, we have noticed a slight reduction in the numbers of UK tourists in July and August due to exchange rate, but no slowdown as yet on the golfing groups.” Differences in Spanish Pub Trade So for those of you reading this who are tempted to take the leap into the Spanish pub trade yourselves, Jim and Lyla would seem to highly recommend it. “Customers turn over weekly so they have money in their pockets and are generally in good form”, explains Walsh. “Also we have twice weekly delivery of kegs and daily delivery of spirits and mixers so there is not a huge amount of funds tied up in stock.” It would also appear that the famed ‘craic’ and unique atmosphere of the Irish pub is received well in Spain as Lyla notes, “Our Spanish locals are amazed at the difference in the Irish pub culture towards their own and many are attracted in for these very differences”. Legislation / Regulation So surely it can’t all be positive? What of dreaded legislative and regulatory restrictions which are so often the bane of publicans in this country? Reflecting the Irish situation, Spain has recently introduced more stringent drink driving legislation and a conditional ban on smoking in public places but this does not seem to have significantly affected trade in the Ha’penny Bridge. Walsh explains, “Because of our location and our customer base the new drink driving law has not affected our business and as smoking is at the discretion of the publican when the interior of the bar is less than 100 square metres, we essentially still have smoking in the bars in Spain.” Walsh draws similarities to Ireland stating that, “As long as local laws are adhered to there are no real problems. The laws are similar to Ireland except for closing times. Our opening hours are 8.30am to 2.00am”, and perhaps a further difference to Ireland, “Bar licences are freely available from local councils subject to the usual inspections for around €2000 and the licence must be reapplied for on the sale of the bar.” Service Offering The Ha’penny Bridge is well known as a sports bar and, considering its customer profile, it would seem it needs to be. As a further reflection of customer base the only food offering is a breakfast service which finishes at midday, specifically designed to accommodate the daily golfing parties. The lengths that they go to source ingredients with a ‘taste of home’, shows a strong focus on understanding and meeting the needs of the customer. Lyla explains, “We ship in all foodstuffs from Ireland including Clonakilty black and white pudding, Wexford sausages and Irish bacon.” However, Lyla is sure to point out that their main service they offer is the personal touch, “one of us is here at all times to welcome back our regular visitors”, she says. What Makes a Pub Successful? It seems the secret of a successful pub is pretty simple and is the same the world over. It is no great mystery and is described in a similar fashion by the owners of the Ha’penny Bridge in Fuengirola as it would be by anybody else, “100% commitment is what’s required. It is necessary to put in the long hours to establish your business and give your customers continuity and the constant personal touch.” VFI Update October / November 2008 5 Features Publican Profile Shirley & Dermot McIntyre McIntyre’s Pub, Shannon Harbour, Co Offaly I t may be just three years since Shirley and Dermot McIntyre took a leap of faith - and a complete change of career - by buying into the pub business, but they are making an art of tradition. While hundreds of rural pubs have closed during each of the past few years, including the only other pub in their village, McIntyres in the remote river-side haven of Shannon Harbour, Co Offaly, has been thriving. Career Change The couple both held jobs in the health sector - Shirley in the Health Board and Dermot in a medical company. But when Dermot’s brother, who owned the pub and had recruited his help for the odd Saturday night shift decided to sell, they made a snap decision to start a new life by taking up a very old one – the owners of a village pub and shop. Of the three pubs in the village when they arrived one opens for just a weekend each year for the local boat rally, and the other recently closed its doors. Customer Loyalty Although she smiles as she says it, with a permanent local population of as little as 30, Shirley is serious when she says that earning and keeping the loyalty of the regulars is vital. 6 VFI Update October / November 2008 “I suppose the poor summer has reduced our tourist trade but the locals and boaters have remained loyal customers and continue to fill the pub. But you do have to give them reason for going there,” she says. “We’re a local traditional pub and apart from the locals a lot of boaters have boats here all year round and come from Dublin or other parts of the country and so we’re the meeting place – we’re like a big sitting room for everyone. Service Offering “We have a session with musicians every weekend. We also do a breakfast on a Saturday and Sunday. “We’re the only pub in Shannon Harbour so it is important to us to keep them coming, and not have them going to the Off Licence drinking on the boats, or our locals the same. So during the week we also have competitions, darts and card nights, during the winter more than the summer. Customer Management While having no local competition might sound ideal, they have had to work carefully to cultivate their selling point, including deliberately targeting an older crowd. Features “Particularly in the first year it was important for Dermot or myself to be there so if someone had too much you’d have a word, and to avoid it becoming too much a spot for a young or rowdy crowd. Re-investment “What money we make we’re trying to invest in the pub and improve it in terms of décor and so on, you can’t just leave it the same, you have to improve your facilities. You have to give them the reasons to keep coming here and not to another town, and you don’t want tourists coming in and not wanting to be there.” Challenges While they are positive about their experience, they have felt the challenges that have affected the pub business just as keenly as everyone else. “It is a huge challenge, and you can’t remain complacent. From water rates to electricity to IMRO, when we were buying the pub first we thought it was going to be an easy life, but all these costs do make an impact. “We have invested a lot of money, and we bought the pub before we knew the drink driving laws were going to have such a big impact. The farmer that used to stop by on the tractor for a few large bottles of cider during the summer is not doing that now. It’s our investment and we want to make the best of it, so you have to keep the thinking cap on,” says Shirley. “A lot of people have to travel here. If people are stuck for a lift and if we can’t get them a taxi we’ll drive them home. You have to where we are. We have a few regulars we’ll always get home – usually the same ones! If they want to have a few drinks and bring their family it’s more than worth that to us, they are our valued customers.” Customer Service While they may be a small pub and remote, Shirley says the same things, however small, that make any pub excellent apply just the same. “When somebody walks through that door you need to make them feel welcome and make eye contact and ask them how their day was and have a bit of chat. “You should have the right amount of drinks there – and if you have a regular who asks for something you don’t have you should get it in. And of course clean glasses are a must. It’s the little things. If someone wants a cup of coffee at 11 at night, you give them a cup of coffee.” Future After all the long hours while they raise their two teenage children, the McIntyres admit they have made big life changes, though they were made to fit into an old mould. “We didn’t want the traditional way to go, we wanted to nurture it, and that’s what we’ve done. It’s our third year in operation and business has increased year on year thank God, so we must be doing something right!” “It’s true that times are challenging but I’m not worried, I can see us being here for a long time to come.” VFI Update October / November 2008 7 Features Celebrity Interview 10 Questions with Shane Byrne A native of Aughrim, County Wicklow, Shane Byrne is a former Irish international rugby player. Shane became a regular fixture in the international set up, playing at hooker, following the retirement of Keith Wood after the 2003 World Cup. In 2005 he was selected for the British and Irish Lions tour to New Zealand and played in the first and third tests. While Byrne’s international career started comparatively late, he was a professional rugby player for over 10 years. He plied his trade 1. What is your favourite pub in Ireland (outside Dublin)? Paddy Phealan’s Aughrim Co. Wicklow, my local. For some unknown reason also known as The Meath Arms (to non-locals!) 2. 3. 4. 5. 6. 7. 8. for many years at Leinster before joining Saracens in the summer of 2005 for two years, when he then returned to Ireland. Many may also remember Byrne’s appearance on Charity You're A Star on RTÉ television in the summer of 2007. In June 2008, Byrne revived his GAA career with the local Aughrim club after a 17-year lapse. Nowadays, Byrne can seen competing with his club side Blackrock in the AIL. In your opinion, what factors make a pub great? Great Bar Staff, Good Guinness helps! Best occasion in a pub you have ever had? 1990 World cup, Packie Bonners save against Romania, jumping around celebrating my watch flew off, pint followed it, brilliant time! Never did find that watch… Best thing about Irish pubs is…? The time spent there with your friends or strangers thinking, sharing, laughing. It’s why people go to them. What is the best Irish pub song? 7 Drunken Nights followed closely by the practical, Show Me The Way To Go Home! Where is the best Pub Grub in Ireland? I would be biased but its back to Paddy’s in Aughrim. The Grain Store restaurant out the back serves some cracken food and they do a bar menu that’s second to none, good pricing too. What makes a good bar man? 1/3 best friend, 1/3 Politician, 1/3 memory man, 1/3 comedian, 1/3 mathematician, yes I know that’s too many 1/3’s but he never has to be all at once! What woman (from any era or time, dead or alive) would you like to spend a few sociable hours in the Pub with? For political reason i.e. not getting in trouble, I’d have to say my wife. Since having twins the chances are few and far between that we can go for a few sociables. But if for some reason she couldn’t make it (like not been told!) Liz Hurley would do just fine…. 9. 10. What man would you like to spend a few sociable hours in the Pub with? Genghis Khan, heard he was a nutter on the beer! Best Irish bar outside Ireland you have ever been to? Been to too many to pick one to be the best, its more about who you are with and what you’re doing etc. Memorable one, McNeill’s in Chicago. There on a tour. 40 paddies having a laugh playing Shuffleboard (stupid game but great fun when drinking!) Although watching a local karaoking Molly Malone in Ho Chi Ming City, Vietnam is something that will be with me forever!!!!!!!! Local & International Sporting events and Art Image specialists 8 VFI Update October / November 2008 Legislaon Re-Licensing Previously Licensed Premises One of the oldest statutes governing liquor licensing, the Licensing (Ireland) Act 1902 (“the 1902 Act”), set in stone that no new licenses may be granted for the sale of intoxicating liquor. This provision was designed to regulate the number of publicans’ licences in existence and thereby prevent pubs from sprouting up across the country. In this article, I will look at whether premises, which were previously licensed but the licence was subsequently sold, may obtain a new licence. Section 18 of the Intoxicating Liquor Act 2000 (“the 2000 Act”) is very relevant to this question as section 18(4) repeals certain legislation which previously allowed for new licences to be granted in certain circumstances. The legislation which was repealed is as follows: (a) Section 3 of the 1902 Act This section allowed that where, due to the expiry of a lease, a liquor licence comprised in the lease is extinguished or surrendered, the licensing authority could grant a licence for suitable premises in the immediate vicinity. (b) Section 4 of the 1902 Act This section provided that where, due to an increase in population, there was a growth or extension of any city or town, the licensing authority could grant a licence to any applicant provided that the licence shall be granted only for premises situate in the parish in which such increase in population has taken place, and in substitution for an existing licence held 10 VFI Update October / November 2008 in respect of premises situate within the city or town. Both section 3 and section 4 of the 1902 Act were exceptions to the prohibition on new licences being but were abolished in the 2000 Act. (c) Section 13 of the Intoxicating Liquor Act 1960 This section allowed an applicant to apply for a new licence for premises (“the new premises”) where he extinguished two licences attaching to two other premises in favour of the new premises provided the applicant satisfied the court that the licences being extinguished were of the same character and subject to the same conditions. The applicant also had to show that the licences to be extinguished were not within another county, borough or urban district and certain proofs about the rateable valuation. The court could refuse to grant a licence under this section on the grounds of character, misconduct or unfitness of the applicant, the unfitness or inconvenience of the new premises, the number of previously licensed premises in the neighbourhood or if the existence of a licence for the new premises would be unreasonably detrimental to the business then carried on in a licensed premises in the neighbourhood. The ability to obtain a new licence under sections 3 and 4 of the 1902 Act and section 13 of the 1960 Act was abolished by the enactment of the 2000 Act. These sections were still in force until 6 July 2000 (the date enactment of the 2000 Act) and accordingly, any publican/applicant is entitled to assert the above legislation to seek a new licence if they lodged a notice of their application in court prior to that date. If no application was made under these sections prior to 6 July 2000, then, at present, there is no legislative basis for an applicant to obtain a new licence for premises which were previously licensed, and the licence subsequently sold. This position is further complicated by the fact that section 18 of the 2000 Act provides that an application for a new licence must be in respect of premises to which a full licence was never attached. Therefore, if a publican was to sell his licence today, he would not then be entitled to apply for a new licence for the same premises at a later date. To be certain that a licence was never attached to a premises, it is recommended that a licence search be carried out on the Licensing Register in the District Court and that a search in the Valuation Office be carried out to ensure the premises does not appear in the Valuation Lists as having been licensed. This article has been prepared by Adam Hogg, Solicitor, Mason Hayes & Curran. NOTE: The content of this article is provided for information purposes only and does not constitute legal or other advice. Employment Issues National Pay Agreement Will Give Breathing Space Says IBEC A fter what were probably the longest and most painstaking discussions in the history of social partnership, employer and trade union negotiators have achieved a draft agreement to present to their members for ratification or otherwise. An Taoiseach, Brian Cowen TD, said that the terms of the agreement were supported by Government, given the wider economic and social benefits of a National Agreement. The talks took place against a backdrop of extreme volatility in global financial markets and growing economic uncertainty on the world stage. The implosion of financial institutions, hitherto seen as indestructible, sent shockwaves around the world’s stock exchanges. At home, the sense of security and prosperity to which we had become accustomed began to erode. Unemployment rose; the live register standardized unemployment rate hit 6.1% in July; the construction sector contracted to become a major drag on economic growth; falling retail sales, particularly in areas relating to housing, demonstrated a new caution in consumers’ spending habits. In short, it became clear that we needed to take a much more sober view of our economic future. The pay increases in the agreement are at the limit of what the country can afford. Inflation hits business long before it reaches the individual consumer. Many Irish enterprises, juggling high input costs as they try to compete with companies in low-cost economies, will be pushed to meet the higher wage bill. IBEC negotiators had this clearly in mind when they insisted upon the flexibility to ensure exemptions and cost off-setting measures for companies in difficulty. Of equal importance is the ability of companies to respond rapidly to the demands of the marketplace and, in this respect, the agreement offers recourse to voluntary arbitration on change at enterprise level. It is vital, however, that this essential mechanism does not become so tortuous as to be selfdefeating: there is little point in embracing change too late. Government, as an employer, must also play its part in embracing reform, honouring its commitment to modernization and responding positively to the OECD report on public service. In addition, the eleven-month pay pause and the pay increases in line with those in the private sector allow us to hope that the administration is finally tackling its bloated and unsustainable public sector paybill. An Taoiseach, Brian Cowen TD said: “A national pay agreement will give a sense of confidence and stability in the challenging period ahead. The negotiations were very lengthy and complex and the social partners made commendable efforts to enable the terms of a draft agreement to be identified. "The terms of the agreement are supported by Government given the wider economic and social benefits of a national agreement." IBEC Director General Turlough O’Sullivan said: “It’s a matter now for the membership of all the organisations to consider the draft.” “That’s what it is, it’s a draft. But it was the best the parties could do under the circumstances. There are pluses. It sends out Summary of terms of draft national agreement • Duration 21 months • Pay pause: 3 months – private sector and 11 months in the public sector • Terms: 3.5% for 6 months; 2.5% next 12 months; half a percent for those on less than • • • • • • • €11 per hour Inability to pay and cost-offsetting measures: the terms contained in Towards 2016 are reiterated Voluntary arbitration on change at enterprise level Agency workers: national framework to be established and use of agency workers prohibited in official strikes where LCR is complied with Public sector reform, including modernization in line with OECD report Pensions in the context of Transfer of undertakings: Details to be finalized Trade union recognition: No agreement to any compulsory recognition. Process established to address the issue of employee representation and the appropriate legislative framework. IBEC will be directly involved Measures to address victimization in the context of trade union activity a positive signal to the investment community at home and abroad and it keeps the process intact. “Hopefully this draft agreement will give us some breathing space to confront the very serious difficulties that the economy is facing. The architecture of the agreement is capable of responding to whatever needs an organisation has in terms of their commercial and economic circumstances.” O’Sullivan added: “The next step is for ourselves, employers and trade unions and government to consider the draft to consult widely and to take soundings from our members and to make a decision which could take several weeks that this is the right course of action for the country.” Asked if the draft agreement was close to what he had hoped for, he said: "It gives us a pay pause which is necessary in terms of the public finances and which helps taxpayers there has been considerable commitment from the public service sector to drive the reform package.” Date of Implementation and Duration Except where otherwise agreed at local level this Agreement should come into force on the expiry of the first module of Towards 2016 in each individual employment or industry and shall last for 21 months. The draft Agreement reached between the parties covers a range of initiatives including: Setting up a process to develop a national framework on the employment and rights of temporary agency workers; while prohibiting their use in the case of official strikes or lock outs; Optional recourse to voluntary arbitration on change at enterprise level; Setting up a time-bound process in which the issue of employee representation and the appropriate legislative framework will be addressed; The introduction of a statutory prohibition on the victimisation of employees based on their membership or non-membership or activity on behalf of a trade union, and on incentivising non-membership of trade unions; Making provision for pensions under the Transfer of Undertakings Directive; and commitments in relation to public service modernisation, including responding to the OECD Report on the Public Service. The terms of the draft Agreement will now be considered by the relevant councils and executives of the social partners with a view to ratification. Over the next few weeks, IBEC officials will consult with members at regional and sector councils. VFI Update October / November 2008 11 Overheads & Costs A Electricity & Energy Management fter labour, electricity is one of the biggest costs to your business. The escalating cost of electricity is because most is generated by fossil fuel, most of which is imported and subject to price fluctuations and linked to the cost of oil per barrel. Consider the possibility that in five years time your electricity bill will be double what it is today. In ten years time it will be four times today’s bill. While inflation today runs at 5%, energy inflation is closer to 20%. Becoming energy efficient from both a cost and environmental perspective will become essential for business survival. It is easier to increase profitability by reducing costs than by increasing sales and turnover. That’s the bad news. The good news is that with a little thought, the goodwill of your staff and some changes to your work practices and with the minimum of expenditure you could easily save 20% on your electricity, gas and water costs. Please read and implement the following article before you spend €400 – €500 on an energy consultant. The advice will probably be similar. If you have some spare cash invest in a couple of cases of low energy bulbs. You’ll notice the difference in your next bill. ENERGY MANAGEMENT: your Bill • Understanding If you can’t measure it you can’t manage it. Yet how many of us really understand our electricity bill or can read the meter. It’s very important to take the time to become familiar with your energy bill. How many units do you use? The cost per unit? Standing charges and max demands? is Electricity Used? • Where Walk through your business. You need to identify areas with highest energy consumption. Make a checklist of where you are wasting energy or opportunities to save energy. Plan • The Prioritise your findings into an action plan. Make your staff aware. Split it into departments, i.e. bar, restaurant, kitchen. You’ll need full co-operation from these heads of departments for the plan to become normal working routine. Your plan could be as simple as bullet points on an A4 poster on the wall instructing staff to turn off fryer grills during afternoon, or lights when guests leave. The poster should mean your plan stays in operation, even if your staff move on! MONITORING YOUR CONSUMPTION: Consumption can go up as well as down. You can monitor your use by reading your meter or get a much more detailed profile of your consumption patterns by registering online. Regular monitoring means you will quickly identifying problems and quickly see savings on changes that you make. Thank and encourage your staff when you do start to make savings! A Cultural Change Saving energy is fairly straightforward. A big part is forming good habits and turning equipment off when it’s not in use. Use high consumption equipment more efficiently or at night. It’s a good idea to check the percentage of electricity you use at night. Night rate is around 8c per kwh versus 19c day rate. Find out when night rate starts. Could you transfer more of your consumption to night rate, bearing in mind pubs are busiest at night. LIGHTING: Would you believe one third of your total energy consumption is on lighting! Changing your old style bulbs to CFL (compact fluorescent tubes) is one of the most cost effective initiatives you can make. We first installed these in 1994 in our bar and didn’t replace them until 2000/2001. Low energy bulbs use 80% less electricity typically 8 – 11 watts and last up to 15 times longer than standard bulbs. One low energy bulb will save €170 over its lifetime. A medium sized bar could easily have around one hundred bulbs. 12 VFI Update October 2008 Are your old style fluorescent lights getting tired? The newer tubes, 26mm wide rather than 38mm wide give a brighter light with no flicker or strobe effect. These use an electronic rather than magnetic ballast and use about 30% less energy. The light is better so you’ll probably need fewer lights units. In our restaurant rather than using 8 – 11 watt CFL bulbs we use 2 watt flicker bulbs in the chandeliers. This gives a very nice effect using next to no energy with CFL’s in main wall fittings. Flicker bulbs last 25 plus years. Special Note Never dump old fluorescent tubes or CFL’s. They are classed as hazardous waste. Your electrical wholesaler should be happy to accept these for safe disposal. LIGHTING CONTROL: Consider running your outdoor lighting off a timer. Timers are better than ambient light sensors. You don’t want your pub lit until 8am in the morning! Consider fitting CFL’s or waterproof fluorescent tubes rather than 300 – 500w halogen flood lights. There are some very attractive new low energy fittings being introduced. OCCUPANCY SENSORS: A motion sensor wired to the light fittings turns on lights on detecting movement and turns off after a pre-set time has elapsed. These are invaluable for infrequently used parts of your premises such as cellars, stores, staff room, corridor or toilets where lights can be left on for days. Generally speaking, each area will need its own sensor. We once had an electrician who wired the set of toilet lights to one PIR sensor in the corridor. After a short period of time the lights turned off and the unfortunate occupant was required to shuffle out to the corridor and wave a hand to turn the lights back on ….. you have been warned… NATURAL LIGHT: Is it possible to improve natural light in your building? We replaced some solid timber doors with doors half panelled with safety glass and no longer need these areas lit during daylight hours. Could you fit a Velux window over your kitchen? REFRIGERATION: Could you reduce the number of fridges in your bar and consolidate your stock to one fridge? Some members are turning off fridges during the week and only using all their fridges at the weekend. Experts suggest turning off coolers at night to save 25% on running costs but I am not convinced by this. After a busy night fridges warm up and are open while staff re-stock. This happens late at night. The fridge is under load to cool down and it’s using cheaper night units, 8c versus 19c. By 8.00am onwards only the minimum of power should be required to maintain temperatures. The alternative is cooling down a warm fridge using expensive day units. We have a wine cooler on a seven day timer Overheads & Costs that only turns on for the weekend. Midweek, our wines are chilled in the bar coolers. Keep an eye on fridge temperatures. Over-cooling cold rooms or bottle coolers places stress on machinery and wastes energy. Full length PVC curtains fitted behind cold room doors are extremely effective in preventing cold air escaping, especially in a hot kitchen, saving energy. • • Top Tips: Keep fridge doors closed!! Every two months spend 5 min brushing down cooler condenser fins. Your fridge will stop working efficiently and will eventually stop working altogether necessitating expensive repairs if it’s not cleaned. Pull your fridge, salad bar or cooler away from the wall. These units need air to circulate. Your compressor is probably working over time. Watch your temperatures drop when you do this, saving costs. Avoid placing coolers or any fridges near a heat source or oven. Check door seals regularly. • • • P.S. Never turn off fridges if they contain food! BAR: Consider labelling or colour coding banks of light switches to avoid all lights being turned on whether required or not when you open your bar. Don’t immediately turn on glass washers. You can usually trade for a few hours before you need to turn these on. Have a regular cleaning and maintenance programme for your equipment. Keep water boilers and glass washers clean and descaled. Clean equipment works more efficiently. Turn off water boilers when not in use. On warm sunny days open windows and doors to let air, heat and light into your premises. At night draw curtains to keep heat in. Consider your patterns of use. Could you use washing machines or tumble dryers at night? Some pubs are starting to use ice makers at night and storing the ice in a cold room. • • • • • Top Tips: Turn off as much as possible at night, including water boilers and under counter water heaters. Turn off flat screen TV’s and stereos at the socket as these appliances use significant power in standby mode. Set your washing machine to 40ºc rather than 60ºc. Lowering your heating thermostat by 1ºc could reduce heating costs by over 7%. If you have air conditioning don’t let it compete with your central heating. Heat should cut out at 19ºc and air conditioning turn on at 24ºc. Check that frost thermostats in sheds or out houses are not turned up too high. • CATERING: I spoke to a colleague recently who said his energy bill was crippling. He had two solid top stoves and fryers going from morning until night with extractor fans and air conditioning to cool down an over-heated kitchen. Catering operations consume large amounts of energy, in some kitchens over half of this is wasted and dispersed in the kitchen as heat. • Top Tips: Have a regular cleaning and maintenance programme for your equipment. Keep dishwashers and combi ovens clean and descaled. They will operate better. switch on extractor fans when needed. Clean filters weekly. • Only Variable speed drive fans enable you to adjust speed of fans to fryer and elements clean to prolong life of oil. • Keep cooks quicker if you use a lid on a pot. • Food modern grills and salamanders have dual zones so you only • Most turn on half the appliance during quieter periods. more efficient to have two smaller combi ovens than one large • It’s one. They use half the energy and cost half as much to purchase. requirements. They also use less energy. • • • • • • It’s a versatile option allowing you to steam and bake in each oven simultaneously. Keep the doors closed. You lose 20% of heat when you open the oven door. Cook more than one item in your oven at a time. Use your oven efficiently. Generally speaking gas appliances are cheaper to run than electrically powered equipment. Six burner gas ranges are much more efficient to run than single burner solid top stoves. Avoid 0 – 60 in 10 seconds. Don’t turn everything on at once, this could add up to 100kw of power. Some hotels use a generator to avoid this spike in consumption. When replacing equipment only buy the very best energy efficient models. They’ll pay for themselves many times over. And Finally… Consider zoning your premises. Do you really need to open your bar lounge and restaurant midweek? Could you contain your operation to one portion of your premises? Likewise if you have a B&B or hotel try to contain your guests to one floor, rather than heating and lighting multiple floors for small numbers. Ask your electricity supplier to provide you with a 24-hour profile. This shows electricity consumption every 15 minutes over 24 hours and can give clues to possible wastage and opportunity to save. Ask your staff not to turn on everything at once, particularly in the kitchen. This causes a spike on your consumption figure and you can be penalised for it depending on your tariff. At this stage you could consider sub metering of your premises or alternatively buy a plug in energy monitor to discover individual appliances energy consumption. We intend to install a “slam shut valve” when we upgrade the bar consumer board. This valve turns off all ring mains except fridges and alarms when it’s pressed last thing at night. It’s a useful safety feature and should also prevent unwanted consumption. Maximum Import Capacity (MIC) This is a pre-arranged set amount of electricity measured in KVA’s. You undertake not to exceed this during your billing period and are penalised quite heavily if you do. If you have implemented comprehensive conservation measures or trade less days or hours, you could be consuming a lot less than the pre-arranged amount. For example your MIC could be 60 KVA’s and your new consumption 47 KVA’s so you could reduce your MIC from 60 to 50 KVA’s saving perhaps 1 KVA @ €5 x 10 = €50 per month. Some County Councils have initiatives in place to assist businesses become more energy efficient and reduce waste. Special thanks to Niall O’Connor, Monaghan County Council, for his on-going advice and conducting of energy surveys. This article was compiled by Sean Redmond of Andy’s Bar & Restaurant in Monaghan. VFI Update October 2008 13 VFI News Alerts AIB Merchant Services New Charge for Laser Cashback The VFI have agreed a new Personal Accident policy with Hibernian Insurance. Cover is available to all proprietors, as well as staff and family members as required. The policy covers you, not just in the workplace, but for 24 hours, worldwide. The policy also covers injury due to assault, and we think it is very good value. A new additional charge of 20c per Benefits Summary:- cashback transaction has been introduced by AIB which is additional to the 20c already charged for the Laser purchase transaction. Elavon Merchant Services, which has an affinity agreement with VFI, confirmed that they will not be introducing such a charge for their customers. Laser card charges for VFI members are only 15c per transaction with Elavon and their charges for credit card transactions, terminal rental, etc. are also much lower than the competition. They also provide free terminal rolls and free registration. If you are not already with Elavon, why not have a talk with their Sales Team on 1850 20 21 20, or email [email protected]. If you were already with Elavon prior to November 2007, when the affinity deal commenced, make sure you are now on the VFI affinity rates. NEW PERSONAL ACCIDENT POLICY (INCLUDING ASSAULT) FOR VFI MEMBERS Death or Permanent Total Disablement €100,000 Total Deafness or Loss of Speech € 50,000 (e.g. loss of limb or eye) Loss of Hearing in one ear €15,000 Smaller injuries at various percentages Temporary Total Disablement €650 per wk Medical expenses related to above up to €2,500 Exclusions:Suicide Dangerous Sports Accidents attributable to alcohol or drugs Premium is €48 per person per annum. For further information please contact one of the following at Hibernian Insurance, 42/43 Lower Baggot Street, Dublin 2. Siobhan Brady Liam Pike Jessica Ivers 01-6078811 01-6078801 01-6078813 [email protected] [email protected] [email protected] The above information is for general information only. Please refer to Hibernian for full details of the policy. Do you have a question? FAQ ’s Over the past couple of years we have published the most Frequently Asked Questions (FAQs) and the answers to those questions in successive editions of Update. We have now compiled a little booklet of all of those FAQs and the answers that have been supplied to those questions. Any VFI Member who wishes to receive a copy of that little booklet incorporating all of the questions and all of the answers can simply ring VFI Head Office and a copy will be sent to him/her. Q. Do pubs only serving drink need to register with the HSE as a Food Service Operator? A. Yes, under the relevant Statutory Instrument and European Regulation, such establishments do need to register as a food services operator with the HSE. Q. If you are extending your premises within a licensed area do you need to take any action, besides getting planning permission? A. Yes. The existing licence needs to be extinguished and a new licence obtained in the Circuit Court. Q. I want to run a promotion and offer all drinks at a particular price - can I do this? A. The 2003 Intoxicating Liquor Act prohibits the selling of alcohol at a reduced price during a limited period on any day. "Reduced price" means a price less than that regularly being charged for the intoxicating liquor during an earlier period after 10.30am (12.30pm on a Sunday) on the day concerned". The Act does not prevent licence holders from reducing prices for a longer period of at least one day or for that matter from raising prices later in the day. 14 VFI Update October / November 2008 VFI News Alerts Gas Monitors Christmas Trading Hours There has been much discussion on the requirement for gas monitors in recent months. This discussion has taken place internally within the Federation and externally with the suppliers of draught products. While some of these discussions are ongoing, BOC Gases have indicated that it is their intention to resume a level of pressure on publicans with Cold Rooms and cellars to install monitors for safety purposes. There is always confusion about trading hours over Christmas so we have published the hours of trading in full below. For those who decide to install monitors, there are many alternatives to BOC and some are considerably more cost effective. I have outlined before the details of BTI Engineering in Rathcoole, County Dublin. We can now add two other companies whose offering is at the lower end of the cost scale, namely, Ntron Ltd, Mullaghboy Industrial Park, Navan, Co Meath (046 907 1333) and CSL Ltd, Carlow – see contact details in advertisement on this page. Monday 22nd December 10.30am – 11.30pm (Normal Hours) Tuesday 23rd December 10.30am – 11.30pm (Normal Hours) Wednesday 24th December 10.30am – 11.30pm (Normal Hours - Christmas Eve) Thursday 25th December Christmas Day – CLOSED ALL DAY Friday 26th December 10.30am – 12.30am (Normal Hours – St Stephen’s Day – Public Holiday) Saturday 27th December 10.30am – 12.30am (Normal Hours) Sunday 28th December 12.30pm – 11.00pm (Normal Hours) Monday 29th December 10.30am – 11.30pm (Normal Hours) Tuesday 30th December 10.30am – 11.30pm (Normal Hours) Wednesday 31st December 10.30am – 12.30am (New Year’s Eve – Eve of Public Holiday) Thursday 1st January 10.30am – 11.30pm (Normal Hours – Public Holiday) Remember that the Intoxicating Liquor Act 2008 changed the hours for selling alcohol for consumption off the premises. Regardless of whether you hold an On Licence or an Off Licence you can only sell “Off Sales” between 10.30am and 10.00pm Monday to Saturday and 12.30pm – 10.00pm on a Sunday. Note: 30 Minutes drinking up time after all closing times. Cost effective CO2 monitor for cellars No maintenance or rental costs Clear digital display of gas readings Single button test Minimum 5 year sensor life Secure and robust IP65 protection against water & dust - highest rating on the market ■ Proven in UK, Europe and Australia ■ Repeater unit with 9m cable supplied ■ ■ ■ ■ ■ ■ ■ List Price €400- VFI members €290- once off fee. (ex VAT.) As used by Contact: CSL Tel. 059 914 3464. Email: [email protected] Mobile: 086 0455812 VFI Update October / November 2008 15 VFI News Alerts Short Measures T Go Local! he VFI have teamed up with the IFA to support an initiative called “Go Local” aimed at encouraging the public to support their local organisation / business within the community. This initiative will take place between the 23rd and 28th of November with Friday being designated for supporting Social Interaction. The plan is that each day will have a theme and a co-sponsor / partner. Sunday will be themed Family / Friends with the Church; Monday will be Local Services with An Post; Tuesday will be Local Jobs with IFA Countryside; Wednesday will be Local Community with FBD; Thursday will be Local Produce with Bord Bia and Friday will be Social Interaction with the VFI. Every member will receive a letter shortly outlining full details of the initiative and it is important that members at all levels support it and hold some sort of event. W Raising the Bar e’ve noticed in the publication “The Publican” that a number of British licensees are coming up with new and innovative ideas to increase footfall. These range from hosting and organising treasure hunts, having themed food nights and regular quiz nights. With consumer uncertainty and this year’s dreadful summer, business has been tough for a lot of people. If you’re doing something that’s helping to get people in and have come out on top in difficult trading conditions we’d love to hear from you. Maybe you have put on a special event or found a way of making quiet midweek nights thrive. Let us know and we’ll share your idea with members around the country. M Scamwatch embers should be aware of another nasty scam, this time involving your mobile phone. A company has licensed a number (starting with 0870 or 0044870) and is ringing mobile numbers around Europe. They deliberately only let the phone ring twice and hang up. The scam is to get people to phone back and thereby make money – you phone and all you get is an answering machine, the longer you listen, the more you are charged So if you miss a call from a number starting with 0870 or 0044870 do not ring it back. A Marketing Your Pub – VFI Website new VFI website is currently being developed and designed to be more appealing to the general public. As you know many visitors, either from at home or abroad, use the internet to check out the pubs, restaurants and hotels in the area they are travelling to before they get there. The information they get from the internet plays a major part in deciding where they end up drinking, eating or sleeping. So, if your premises is not featured on the internet you are losing out on potential customers. Pubs really need to look at how they market their wares, and what better way to do that than on the VFI website. We would like to invite you to advertise your pub and all the services and facilities you offer on the new website. You don’t have to be computer literate or even know how to turn a computer on – you can just supply the information to us, and Head Office will do the rest. If you already use the internet you will have the option of updating your page yourself, so if your music offering or menu changes regularly, your page can be constantly kept up to date. If you have your own website, we can have a link from our site. Interested? Let us know by phone, 01 492 3400 or e-mail, [email protected], and we’ll send you the forms for completion. BAR COUNTER FOR SALE all enquiries to the following 086 8439706 16 VFI Update October / November 2008 This letter was sent to each County and City Councillor and County and City Manager by the VFI President, Val Hanley. Members are urged to make contact with their local Councillors to ensure the message is taken on board. VFI News Alerts Irish Pubs Dish up Tasty Treat Seventeen Irish pubs feature in the recently published Michelin Eating Out in Pubs 2009 Guide – 13 of which are VFI members. Entries added since last year include three Mayo pubs: Crockets on the Quay in Ballina, JJ Gannon's, Ballinrobe and The Sheebeen, Westport. The fourth new entry is The Poacher's Inn, Bandon, Co Cork. The Poacher's Inn is praised for its "winning combination of smart, comfortable surroundings and wholesome, home-cooked food" and "intimate upstairs restaurant, where cheery, attentive service keeps things ticking along nicely". The Michelin inspectors found Crockets on the Quay, Ballina to be "a proper Irish pub, with a spacious, dimly lit and atmospheric interior". The guide praises the "fresh, hearty cooking . . . quality ingredients . . . plenty of choice . . . and ultra-friendly staff". JJ Gannon's in Ballinrobe has a "stylish, seductively-lit front bar" and the "fantastic selection of wines by the glass complements an interesting menu of modern classics". The Sheebeen in Rosbeg, Westport, is described as "an attractive whitewashed, thatched pub" where cooking is "fresh and simple - everything is home-made, including the bread - with the more interesting dishes to be found among the large selection of daily specials". Dublin is represented by just one pub - the Cellar Bar in the Merrion Hotel. The Clarendon Café Bar which was listed in the previous guide has since closed. Michelin inspectors selected 563 pubs, including 84 new entries, for their cooking. The guide's editor Derek Bulmer said "the standard of cooking in British and Irish pubs keeps getting better and better. We are seeing a growing confidence in our culinary heritage, greater use of local, seasonal ingredients and a rediscovery of regional specialities." A spokeswoman for Michelin said that pubs were selected for inspection in a number of ways. "Establishments can request a visit themselves, our readers recommend places to stay and eat and our inspectors also find places," she said. "When we visit, we go unannounced, eat, pay the bill and then introduce ourselves. We do not like anyone to know we are going, as the experience may not be the same as other diners may have.” Congratulations to all those who were included in the Guide and to their team for ensuring their standards are kept at the highest level. • Vaughans Pub, Liscannor, Co Clare • Mary Anns Bar, Castletownsend, Co Cork • The Oarsman Bar, Carrick-on-Shannon, Co Leitrim • Larkins, Nenagh, Co Tipperary • The Poacher’s Inn, Bandon, Co Cork • An Sugan, Clonakilty, Co Cork • Burke’s Pub, Clonbur, Co Galway • Crockets on the Quay, Ballina, Co Mayo • Cronin’s Shebeen, Westport, Co Mayo • WG Dalton, Kinsale, Co Cork • Morans, Kilcolgan, Co Galway • JJ Gannon, Ballinrobe, Co Mayo • The Lobster Pot, Carne, Co Wexford Dial to Stop Drug Dealing The Department of Community, Rural and Gaeltacht Affairs has written to the Federation seeking our support for the Dialto-Stop Drug Dealing Campaign which was launched at the end of September. The initiative has a national remit and involves a number of local / regional campaigns and will be run through the mechanism of the Local / Regional Drug Task Forces. The campaign is designed to encourage members of a community to provide any information about drug dealing in their area through a free, confidential and anonymous telephone line - 1800 940 320. Information will then be forwarded to An Garda Síochana. In addition to providing further information which will aid the Gardaí in their efforts in tackling drug dealing in local areas, it is expected that the campaign will have significant added value in promoting greater links between the community and the Gardaí and in promoting drug awareness at local and regional levels. The campaign aims to target people who may have this type of information through a variety of channels i.e. local and national media, schools, colleges, retail outlets, pubs and night clubs. Drug Task Force members will be approaching licensed premises owners in the areas where the campaign is rolled out to raise awareness of the campaign and will be requesting permission to display promotional material. Your support in this campaign would be appreciated. VFI Update October / November 2008 17 VFI News Alerts T Japanese Delegation Seeks VFI’s Views he President, Val Hanley and Chief Executive, Padraig Cribben, recently received a delegation of six from the Prefecture of Kanagawa in Japan including the Governor, Mr Matsuzawa. The purpose of the meeting for the Japanese delegation was to understand the effect of the smoking ban as they are currently contemplating such a move. Almost a third of the population in Kanagawa smoke, with a ratio of approximately 3.5, to 1 male to female. Much of the smoking is done outside of the home in bars and Cafés. These bars and Cafés are not necessarily in the same style as Irish bars and many could be on the 3rd, 4th and even 6th floors of buildings with no access to any external area. VFI President, Val Hanley and Chief Executive, Padraig Cribben picured with members of the Japanese Delegation. In this context the Governor and his officials wanted to understand the effect that the smoking ban had in Ireland. He was also worried about the effect on revenue from an administration point of view as significant income is derived from excise on tobacco there also. Val Hanley outlined all of the problems arising from the implementation of the ban here and the delegation left somewhat perplexed by the potential loss of revenue and the balance that they need to create between driving people out of the pubs and the problems that that might cause domestically. It is interesting to note that smoking bans are on the agenda a long way from where we started it all. Members Competition Congratulations to Kevin Daly, Daly's Tavern, Cornaseer Village, Roscommon Road, Athlone, Co Rocommon who is the winner of the AC Nielsen / VFI Update readers competition in the last issue. The mandatory closure for people found to have served underage is not less than 2 days. EMAIL: [email protected] 18 VFI Update October / November 2008 General News Alerts Supermarkets Not Strict Enough on Alcohol Sales? A Almost half of consumers say it’s “easy” for under-18s to buy drink in supermarkets ccording to figures from a recent survey, consumers think that supermarkets aren’t doing enough to prevent under-18s getting their hands on alcohol. Almost half of those questioned felt that it was ‘easy’ for under age shoppers to purchase alcohol in supermarkets, and the same proportion felt that it was easier for under-18s to buy drink in a supermarket than in an Off-Licence. The figures are the result of the most recent Consumer Intelligence survey from Empathy Research, which asked consumers their opinions about the sale of alcohol in supermarkets. While just 12% thought it was “very easy” for under age shoppers to purchase alcohol in a supermarket, a further 33% said it was “easy” for them to do so. Only 4% of respondents felt that it was “very difficult” for consumers under the age of 18 to buy alcohol in supermarkets. D When compared to pubs and Off-Licences, however, supermarkets had a good reputation of enforcing the same regulations and checks regarding underage drinking. 56% of consumers felt that supermarkets were just as strict as pubs and off-licences about ensuring those purchasing alcohol are over the age of 18. The 44% remainder – still a high proportion – said that supermarkets were less stringent about not selling to under-18s. The results show a fairly even split between those who are concerned about supermarket alcohol sales and those who feel it’s not an issue. The figures reflect the current mood regarding new alcohol legislation for retailers curtailed opening hours. While some are in favour of the new rules, which aim to curb under-age and antisocial drinking, others feel that the measures are too stringent, and are likely to result in a drop in sales for retailers and inconvenience for consumers. How Easy is it for Consumers under 18 to purchase Alcohol Very easy 12% Easy 33% Neither nor 26% Difficult 25% Very difficult 0% 4% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Q. How easy do you think it is for consumers under the age of 18 to purchase alcohol in supermarkets? n=500 Takeover of FindlaterGrants by DCC uring the last month FindlaterGrants has been bought by DCC plc from the C&C Group. DCC is a major sales, marketing, distribution and business support services group with its headquarters in Dublin and quoted on the Stock Exchange. It has five operating divisions, including a Food & Beverage Division which includes Robert Roberts. This Division distributes a wide range of owned and agency brands, together with the specialist Wine Merchants, Woodford Bourne. They combined entity of Woodford Bourne and FindlaterGrants should give DCC approximately 10% of the wine market. FindlaterGrants will operate as current with no change to any operational elements and invoicing arrangements will remain unchanged. Heineken Acquisition of Beamish & Crawford Approved The Irish Competition Authority has recently approved the acquisition of Beamish & Crawford by Heineken Ireland. The acquisition brings together two companies with a strong brewing tradition and heritage in Cork and two exciting beer portfolios. It is believed this combination will provide a strong competitive number 2 player in the beer market of today, which will ultimately benefit both customer and consumer. Heineken entered the beer market in Cork in 1983 following its acquisition of Murphy Brewery (then in Receivership). Today, following over two decades of investment and growth, the Irish operation now manages a beer portfolio that includes: Heineken (Ireland’s no. 1 lager), Amstel, Coors Light, Murphy’s Irish Stout and a range of speciality beers. Beamish & Crawford, which up to recently was a wholly owned subsidiary of Scottish & Newcastle, has been in operation since 1792. The brewery’s brand portfolio comprises of Beamish Stout, Fosters, Carling and Miller Genuine Draft and is supported by a strong brand value and business culture. There is still much uncertainty regarding the intentions of the Miller and Carling brand owners in respect of how they might wish to see their brand(s) developed and distributed in Ireland. You will be advised as soon as they make their intentions known. Heineken Ireland have said they would very much welcome them as valuable additions to the Heineken Ireland Portfolio and they will work very hard to achieve this. Heineken Ireland have stated that they look forward to engaging with Beamish & Crawford, commencing a review process in merging both operations and developing a business configuration which will underpin the sustainable future of brewing in Cork. The merging of the Beamish & Crawford brand portfolio into the Heineken Ireland operation will result in such brands benefiting from a wider national distribution in the marketplace. Until further notice, it will be ‘business as usual’ for all Heineken Ireland customers and those of Beamish & Crawford. VFI Update October / November 2008 19 General News Alerts Pubs Must Sell 25,000 Extra Pints to Pay for SKY Trade Group Research Claims to Have Found True Cost of Having Satellite Service SKY has come under fresh attack over research claiming some pubs have to sell 25,000 extra pints over the football season to cover the cost of a subscription. The figures from the Association of Licensed Multiple Retailers (ALMR) in England suggest that a typical pub has to more than double its usual takings over the bar on all 92 Premiership match days to break even. The group’s figures are based on an average SKY subscription costing £15,000. However, SKY says that nationally an average commercial subscription is much lower, at around £5,400. The ALMR said that thousands of pubs are ditching the satellite service, while others are raising the price of drinks or being forced to charge an entry fee to fans. Nick Bish, the ALMR’s chief executive, said: “SKY has exploited its monopoly position in the commercial sector to impose enormous price increases on pubs. “They shouldn’t underestimate how important the sector is: we estimate that SKY now generates £340 million annually from pub subscriptions, covering the majority of its £433 million outlay on Premiership TV rights. “If SKY continues unchecked, more and more pubs will be faced with the stark choice of pulling the plug or passing on costs in uncompetitive beer prices.” However a spokeswoman from SKY said: “Our product helps pubs attract customers and increase sales. We invest almost £1 billion a year in sport and we provide value for money through a year-round schedule of live sport of which the Barclays Premier League is just one important part. “Our customers also benefit from coverage of the UEFA Champions League, World Cup qualifiers, the FA Cup, and Carling Cup as well as live cricket, golf and rugby union and rugby league.” Media regulator Ofcom is currently investigating the pay TV industry and looking at whether to refer the situation to the Competition Commission. The Morning After The issue of drink driving is more than simply deciding how to get home from the pub or a party. Increased morning breath testing has led to real concerns for people who, although they found alternative methods to get home safely the night before, now feel they may risk being over the drink driving limit the next morning. MEAS, the alcohol social responsibility organisation behind drinkaware.ie, have re-launched successful nationwide campaign, in conjunction with the Road Safety Authority (RSA), to raise awareness of what a standard drink is - a glass of beer, or a small glass of wine, or a pub measure of spirits - and the period of time it takes the body to eliminate it. The aim of the campaign is to reduce incidences of road collisions due to ‘morning after’ drink driving when many individuals are unaware of the continuing effects of alcohol. Fionnuala Sheehan, Chief Executive of MEAS, explains, “There is a lack of public awareness about what a standard drink is and how long it takes our bodies to eliminate it. This campaign can play a vital role in increasing our understanding of how alcohol affects us and when it is safe to drive.” “People believe that many things – a couple of hours sleep, a big breakfast, a cup of coffee, a cold shower – are enough to enable you to drive the morning after a night out. The fact is that only time can allow your body to eliminate alcohol and to recover so that you are fit to drive again”, continues Fionnuala Sheehan. “On average, it takes the body roughly one hour to process one standard drink and no ‘cure’ will change that. There is simply no way to speed up that process.” A In addition to a national radio and poster advertising campaign, drinkaware.ie have produced handy information cards explaining what a standard drink is and how it affects your body. The cards are specifically designed to be kept for future reference. Not only will they fit into your wallet, there is also a space on the card so people can write in their local taxi number. These cards will be distributed at Garda checkpoints and will also be displayed in national retailers, including Dunnes Stores, Tesco and Superquinn, plus a number of licensed premises and off licences. Campaign materials are available free of charge from MEAS. To request the ‘Morning After’ posters or info cards, please contact MEAS on 01 6114811 or email [email protected]. Exciting Addition to the Coffee Table - The Irish Pub new coffee table type destination book has recently been launched by James Fennell and Turtle Bunbury. It is a wonderful collection of stories and old photographs on pubs from all over the country. It has both a historical and a social context and recounts the history of many landmark pubs and characters within the business. It is certainly a recommended addition and read for anybody with a sincere interest in the pub trade. 20 VFI Update October / November 2008 General News Alerts Canada - A Market of Much Potential I reland's best year for Canadian visitors was 2000, when an estimated 98,000 came here. Last year that figure was almost reached again when, by Fáilte Ireland estimates, 96,000 Canadians came to visit. That is well down the list of European destinations visited in 2007 by Canadians with Germany getting 371,000, Italy 326,000, Holland 259,000 and Spain 189,000. Given the historical ties it is not surprising that the big numbers went to France at 746,000 and the UK at 950,000. Canada has long winters, so it's not surprising that Canadians take many trips to the sun, over 1 million to Mexico, and about three quarters of a million each to Cuba and the Dominican Republic. International travel by Canadians is at an all time high, and perhaps not surprising given that it's one of the world's wealthiest nations. For the past decade the economy has been growing rapidly with very low unemployment and Government surpluses. Canada is one of the few developed nations that is a net exporter of energy, having vast deposits of oil and natural gas. In fact Canada is the world's 7th largest producer of oil at over 3 million barrels a day. Apart from oil, Canada is the world's largest supplier of zinc, and also produces very large quantities of gold, nickel, aluminium, lead, and of course timber. • Canada is big! As the second largest country in the world, spanning six time zones and stretching from the Atlantic to the Pacific to the Arctic oceans, it covers almost 10 million square kilometers. The country is made up of 10 provinces and 3 territories. The population is 32.8 million. 77% of Canadians live in cities and towns, most within 200km of the US border. Some of the major cities are: Toronto, Montreal and Vancouver. Ottawa is the capital city, located in the province of Ontario. Canada gained independence from Britain in an incremental process which began in 1867 and ended in 1982. • It's an ethnically diverse nation with 34 ethnic groups having at least 100,000 members each. The largest ethnic group is "Canadians" at 40%, followed by English at 20%, Scottish at 14%, Irish at 13% and German at 9%. Almost 80% profess to be Christian, with Catholics making up the largest group at 44%. • With 2.6 million residents, Toronto is the fifth largest city in North America, and one quarter of Canada's population is located within 100 miles of the city. Toronto's Pearson Airport handles almost 30 million passengers per year, that's about 5 million more than Dublin. Unlike Dublin Airport, Toronto is in the process of closing down its Terminal Two. Mind you they still have 3 Terminals. Interestingly the Airport is run by a non-profit agency called the Greater Toronto Airports Authority. • With all these terrific numbers travelling to Europe, and given that 13% claim Irish ancestry, one would expect a greater number of Canadian visitors. But there's history, which may go some way to explaining this apparent under performance. Up until last year Ireland was operating under a bilateral air agreement with Canada which was negotiated in 1957. Under this agreement the only Canadian city open to an Irish carrier was Montreal. For a number of years Aer Lingus operated a service which originated in Chicago via Montreal. But this never really provided the impetus which was needed to make the market take off. Toronto was the city which needed the lift, and while Air Canada provided a daily service in summer, supplemented by some additional flights by Air Transat and Flyglobespan, a year round service is what is needed to stimulate the true market potential. • However, all is now changed and a new agreement reached last year replaces the restrictive arrangements which were previously updated 50 years ago. Now any carrier may provide service between any point in Canada and any point in Ireland. This provides a real prospect of year round services with perhaps new gateways, in addition to the lucrative Toronto base. As with all long haul routes however what is now needed is a return to stable and affordable oil prices. While that may not be around the corner, it will come, and with it the prospects for substantial growth in the number of Canadian visitors. We should at least match the numbers who visit Scotland estimated at 175,000 annually. • Of those Canadians who do visit, 8 out of 10 are on their first visit to Ireland. About 75% of the visits occur between May and September. 40% hire a care, and Dublin and the South West are the most popular destinations within Ireland. • The length of stay is impressive with almost half staying for 9 nights or more. 83% are on their first visit, and half are in the 35-64 age category. Almost 80% listed exploring sites and finding out about culture as their main motivation for choosing to holiday in Ireland. But they do find Ireland expensive with an uncomfortable 64% expressing the view last year that their holiday represented poor or just fair value for money. Ireland ranked 10th in a recent ETC/Menlo study of Canadian top 10 aspirational destinations. • Canada itself has a massive tourist industry with tourism revenue last year reaching $71 billion, 77% of this coming from the domestic market and 23%, or $16 billion, coming from foreigners, who made 18 million overnight trips to Canada. Almost 75% of these were predictably from the Americas with Britain next at 6%, followed by France, Germany, Japan, Australia, South Korea and China VFI Update October / November 2008 21 Food A Fabulous Festive Food t the heart of every Irish pub is the need to socialise, relax, unwind and celebrate. With Christmas ‘just around the corner’ it is time to plan your food and help you to compete with all the alternative food outlets. In this article, Fred Cordonnier, Associate Director with Hospitality Consultants, Conor Kenny & Associates and a 2 Michelin Star trained Chef, guides you to superb and simple ideas to capture the market and the imagination, regardless of your skill, size, market or kitchen. “We have a very creative Chef” Most regulars expect a free Christmas drink. Very few expect ‘free’ food. The whole point is to reward and acknowledge loyalty and make a good statement about your business and proposition. Serving great complimentary food will capture their imagination, custom and loyalty. For the more dynamic, creative and adventurous Chef, consider small glasses with shrimp and home made mayonnaise. Or, Foie Gras on brioche toast. Equally, if you have a more conservative market, there is nothing as delicious as a piping hot mug of home made thick wintry soup and crusty thick bread. It all depends on your budget, market, skill and sense of adventure. “But we don’t have a kitchen!” Even a pub without a kitchen can innovate. Remember, Christmas is as much about giving as it is receiving. In Ireland there is still a healthy tradition of the Licensee buying the customer a drink. The point is not the drink, it is the acknowledgement. So too with food. There is nothing quite as tasty as simple food to accompany a night of pints, fun and craic. So, if you don’t have a kitchen, race off and meet with your local Fish & Chip Shop. Ask him to create mini bags of chips complete with little strips of battered fish. Give him a time to deliver and make sure he is punctual, clean and cheerful. Not only will your customers appreciate it, they will also see your effort and ingenuity. “We have a little Kitchen” Many pubs do have a small kitchen. The first golden rule is to create something within your skill set. Do not try to win awards with fancy food that nobody really likes. Make sure your Chef or Cook comes up with some freshly cooked Finger Food. Again, a mini Fish & Chips are always very popular. If you want to move a little higher up the quality chain, try Scampi and make sure your kitchen produces a simple but delicious Dip too. These are inexpensive options that are proven to work. “We have a good Chef in-house” Whatever you cook and present must reflect ‘the norm’ in your kitchen. Also, it must be used as a good advert for what you can do. Properly executed you will leave a compelling message for future parties, functions, birthday’s, funerals and so on. So, for the kitchen with a Chef, create a ‘Tasting Platter’ something that can be produced quickly, cost effectively and with real flavour. Once you do this well, it can very easily be a ‘shared dish’ that is added to your menu. Perfect for the pint drinker, the pit stop on the way home, for those who need to eat without having a full meal, or party people. To be effective it should be a maximum of 2 bites, not too hot to handle, tasty, well seasoned and spicy enough to encourage them to enjoy lots of sparkling water! “We have great food but are just too busy” If you have a busy pub with very little space on tables and are far too busy to have waiting staff going back and forward to tables, you can create food ”goody” boxes with savoury snacks, a nice selection of quality potato and vegetable crisps, nuts, pretzels and dry fruits. If you really love your customers you can also surprise them with little treats. At Christmas, this could be mince pies or well cut Christmas cake slices or perhaps even a little home made chocolate. “To finish” Finally, it is always easy to do the ‘easy’ thing but that will never sustain, let alone develop your business. Today, Pub customers are more demanding and challenging than ever before. They seek innovation, difference, great service and good food. If you do the ‘easy’ thing you will walk your business right into the open arms of your competitors. If you do the difficult thing, your customers will notice and they will repay your investment in them. If you need help with your food, contact Fred at Conor Kenny & Assoc at www.conorkenny.com or 01-631-5525 22 VFI Update October / November 2008 Food T 10 KITCHEN SECRETS YOUR CHEF IS HIDING FROM YOU he kitchen is unchartered territory for many bar and restaurant owners who are afraid to question the Chef on matters that they are not too familiar with. Well, it’s time to get familiar, because your kitchen could be hemorrhaging money and if its your business, you’ll want to know how and why. These ten points will help identify where some of your cash could be going: 1. When stock is ordered, it is normally stored by a cook or cleaner with no interest in the First In First Out system of storage and so piles everything on top of older stock, increasing spoilage and expensive unnecessary wastage. 2. The Chef keeps no record of what he has produced each day so has no way of referencing how much preparation he needs to do each day resulting in over production and thrown out food. A Record of Production should be implemented that cross references the number of orders with items produced with any other details relevant such as local special event that brought in business etc. 3. The Chef has no “Kitchen Bible” in place that should contain all his recipes, guidelines for production, induction for 4. 5. 6. 7. new cooks etc, meaning that when the Chef is off duty, all recipes are prepared by the cooks the way they want to prepare them resulting in inconsistencies and potential unhappy customers. The Chef has not scheduled the staff correctly in the kitchen so nobody can leave the kitchen for a break because it’s too busy. Instead, the cooks eat and drink at their station, which is both unhygienic and impossible to monitor what they consume. The Chef has hired some part time cooks and has not allowed any time to train them on the menu and the procedures of the kitchen. This results in spoiled foods, over preparation and general chaos. The part time worker hired to clean the pots and pans has very little English, so the Chef has not spent any time showing him how the machines work or what chemicals to use in what quantities. The result? Expensive cleaning chemicals overused and machines running with half loads wasting energy and water. The Chef has not shown staff how to trim meats properly with the result that more meat is being thrown away than is Reci Spicy Potato Wedges necessary. Unskilled cooks afraid to show the Chef their mistake hide the trimmings in black rubbish bags in the kitchen never to be seen. Start by removing the black rubbish bags from the kitchen and replacing them with large fish box size containers for the waste that the Chef has to inspect before it is allowed to be thrown away. Train the cooks how to use a knife. 8. The Chef allows staff to take home left over meals with the result that staff purposely over produce to ensure there are meals left over each night. Is your kitchen feeding staff families too? 9. The last Chef on duty (normally the dessert chef) is only worried about his section and hasn’t bothered to check that every other section is closed up correctly for the night with the result that many containers are left uncovered, fridges are left unlocked and ovens are left on. But at least his section is clean…. 10. The Chef is too busy in the office with paperwork to worry about points 1-9 and this is costing you money. Lots of it. It’s your kitchen, so don’t be afraid to step on toes if it’s costing you money. Courtesy of Method 1. 2. 3. 4. 5. 6. 8 large (1.2kg) 3 tbsp (45ml) 2 tbsp (36g) 1 tsp (3g) 180 ml 3 2tsp (10 ml) Cut potatoes into wedges, place in a large bowl Drizzle the potatoes with ¾ of the oil and sprinkle with Cajun mix Pre-heat the oven to 200°C / 400°F / Gas Mark 6 Place the potato wedges on a lightly greased baking tray Place into oven and cook for 35-40 minutes turning regularly Serve in individual bowls and accompany with whipped cream soured with the vinegar or lemon juice and garnished with chopped scallions Ingredients (Serves 6) potatoes, washed & cut into 5 – 6cm length wedges vegetable oil cajun spice mix grated ginger whipped cream scallions, finely chopped vinegar or lemon juice Alternative Options 1. 2. Sweet potatoes can be used as an alternative to baking potatoes Guacamole can be used instead of the soured cream, or crème fraiche as a healthy option. VFI Update October / November 2008 23 Training UPCOMING EVENTS ONGOING EVENTS NERA Information Seminars At this stage there is no excuse for being unaware of the National Employment Rights Authority’s (NERA) existence and purpose. Ignorance of the law is no excuse for non compliance and could result in heavy fines which could have a serious effect on the successful running of your business. Roadshows The Roadshow concept has been on the go for the past few years. During this period we have covered all counties. Roadshows were held in the following areas: Those who attended found the seminars very informative and beneficial to their business. A number of the attendees were unaware of the powers and scope of a NERA inspection and the legal requirement for our members to be compliant with existing employment legislation. Unfortunately attendances were disappointing at both venues. Purpose The purpose of the Roadshows was to create a local and informal setting, in which invitational speakers gave expert presentations on specific area of interest and benefit to our members. These presentations were followed by lively Question & Answer sessions and a relaxing meal and drinks where all had the opportunity of interacting and getting to know each other better. We have held 2 half day pilot NERA seminars in; •8th Sept 08 - Letterkenny for County Donegal •18th Sept 08 - Cavan Town for Counties Cavan and Monaghan We plan to hold further NERA seminars throughout the county over the next 6 weeks. The following seminars are now scheduled (some will obviously have taken place as this issue goes to print): Date Tues 14th Oct 08 Wed 15th Oct 08 Thurs 16th Oct 08 Thurs 16th Oct 08 Venue Castletroy Park Hotel Limerick City Anner Hotel, Thurles Kilkenny / Tipperary Kildare Laois / Offaly / Carlow /Kildare Montenotte Hotel Cork City Wed 22nd Oct 08 Enniscorthy Thurs 23rd Oct 08 Longford Tue 28th Oct 08 Ballina Wed 29th Oct 08 Wed 5th Nov 08 Mon 10th Nov 08 Counties Limerick / Clare Navan Tralee Galway City Cork Wexford – Waterford – Wicklow Longford / Leitrim/ Westmeath / Roscommon Mayo / Sligo Louth / Meath Kerry Galway • Letters of invitation will be forwarded to all members in each county at the appropriate time. • Each workshop will be limited to 150 member attendees only and places will be filled on a first come first served basis. • The cost per attendee will be €30. • It is in your interest to attend. 24 VFI Update October / November 2008 •February 08 •March 08 •April 08 •May 08 •June 08 Arklow Longford Horse & Jockey Newbridge Castlebar Content Pensions Planning Your Future On Trade Opportunities Presented by FBD Life & Pensions Presented by Diageo Ireland We intend on holding further Roadshows in the New Year. The format will be similar but the content will be remodelled to reflect current business needs. *********************** Chairperson & Secretaries Induction Workshops The final workshop took place in Mallow on Wednesday 17th September 08. This workshop catered for County Chairpersons and Secretaries in the South and Southwest regions. It was well received by all who attended. We hope to be in a position to continue with these workshops next year, albeit in a different format. COMPLETED EVENT Quality Food Toolkit The final two Fáilte Ireland Food Toolkit Workshops were scheduled for 2nd Oct 08 in Cork. These workshops are now closed and we will not be holding any further Quality Food Workshops. This food toolkit has proven to be of enormous benefit to all our members who have availed of it. We have a limited number of Fáilte Ireland Food Toolkit Disk packs available in VFI Head Office, please phone or e-mail your request to us on 01 492 3400 or [email protected]. These will be supplied on request on a first come first served basis. Fáilte Ireland hope to have the complete toolkit available for download from their website later in the year. We hope to have exact details in the next edition of Update. Also, Fáilte Ireland are working on a 1 day Food Training Programme. This is planned to commence early 2009. We expect to have exact details in the next Update. Training RSA RESPONSIBLE SERVING OF ALCOHOL PROGRAMME ALMOST 10,000 BAR STAFF ARE TRAINED IN RSA – DO YOUR STAFF KNOW THE LAW? The RSA programme is supported by the VFI, Irish Hotels Federation, Fáilte Ireland, the HSE, Drinks Industry and MEAS. It covers fundamental topics such as; 3UHYHQWLRQRI$OFRKRO6DOHVWR8QGHUDJH3HUVRQV 5HIXVLQJ6HUYLFHWR,QWR[LFDWHG&XVWRPHUV (TXDO6WDWXV$FW $OFRKRODQGWKH/DZ,QWR[LFDWLQJ/LTXRU$FW 'UXJV 'ULQN'ULYLQJ The RSA programme is a 3 hour interactive workshop which guides Managers and Staff in the GHYHORSPHQWRIWKHLURZQ¶KRXVHUXOHV·JLYHVVWDIIWKHFRQÀGHQFHWRKDQGOHGLIÀFXOWVLWXDWLRQVDQG become familiar with new legislation which directly affects them. Each participant is provided with DVDPSOHKRXVHSROLF\ZRUNLQJPDQXDODQGFHUWLÀFDWH AUTUMN/ WINTER WORKSHOPS :RUNVKRSVDUHFXUUHQWO\UXQQLQJDFURVVWKHFRXQWU\,I\RXKDYHVWDIIPHPEHUVDQG\RXDUHLQWHUHVWHG LQUXQQLQJDZRUNVKRSRQVLWHSOHDVHFRQWDFWWKH56$&RRUGLQDWRURQRUUHWXUQWKHDWWDFKHG ERRNLQJIRUPZLWKDSUHIHUUHGGDWHDQGZHZLOOEHKDSS\WRRUJDQLVHDZRUNVKRSIRU\RXUVWDII ,I\RXKDYH±VWDIIPHPEHUVDQGZRXOGOLNHLQIRUPDWLRQRQVKDUHGZRUNVKRSVSOHDVHFRQWDFWXVRQ [email protected] for a current list. RSA WORKSHOP BOOKING FORM Applicant’s Name: _____________________________________________________ Premises Name: _____________________________________________________ Workshop Preferred Date: _____________________________________________________ Preferred Time: Mobile/ Contact Number: Morning ________ Afternoon __________ Evening ___________ ____________________________________________________________ 2QUHFHLSWRIWKHERRNLQJIRUPDQ56$UHSUHVHQWDWLYHZLOOFRQWDFW\RXWRFRQÀUPH[DFWWLPHVDQGGDWHV WE REQUIRE A MINIMUM OF TWO WEEKS NOTICE FOR ON-SITE WORKSHOPS Return booking form to: ‘RSA’, PO Box 11090, Dublin 16 or email to [email protected] FOR MORE INFORMATION CALL THE BOOKING OFFICE ON: 086 1718641 OR EMAIL: [email protected] VFI Update October / November 2008 25 Technology Stock Control Can Effect Your Bottom Line in More Ways Than You Think It is most important in any business which holds stock to know what the optimum levels of stock are for each product and for inventory as a whole. Order Quantities and Minimising Incremental Cost of Stock Optimum Order Quantities can be determined, which maintain inventory at the most cost efficient levels. The total incremental cost of inventory is the cost of replenishing plus the cost of carrying stock. The cost of replenishing includes the administration cost of ordering, receiving, recording receipts, stacking, and invoice processing. This cost would be very high if we restocked every day on a just-in-time basis, but reduces if we order large quantities less frequently. On the other hand, the cost of holding stocks increases in proportional to the average value of stock held. If both of these costs are known and plotted on a graph it is possible to see where Total Incremental Cost is minimised and this gives us our Optimal Order Quantity (sometimes called Economic Order Quantity). If you have a computerised stock control system you may have to estimate these costs and the system will use this information to set order levels. Obviously this theory is based on continuous level demand so it needs to be adjusted to allow for seasonal demand, for instance you do not want to run out of stock at Christmas time! It is worth looking at some of the costs of holding stock. Costs vary from one business to the next, but the following table shows the normal range encountered. Costs of Holding Stock Description Cost of Interest / Opportunity Cost* Cost of Storage Space(Temperature Control, Rent) Handling and Stocktaking Damage / Pilferage / Spoilage /Past Sell by Date Insurance Total Holding Cost Cost as % of Stock Value 8 - 15% 1 - 3% 1 – 3% 4 – 8% 1 – 3% 15 – 32% *Opportunity Cost is the return you could make if the money you have tied up in stock were invested elsewhere. 26 VFI Update October / November 2008 The Benefit of Improving Stock Turnover These costs add up to a surprisingly significant amount. The total Handling Cost is likely to average at least 20%, which comes straight off the bottom line. Therefore it is important to keep stock levels as low as possible. For example, say total purchases are €300,000 p.a. and average stock on hand is €100,000 then the stock turnover is 3 times, and the cost of holding stock is €20,000 (€100,000 x 20%). If you increase stock turns to 5 times per year, average stock would be €60,000 and cost of holding €12,000. This is a saving of €8,000 per annum straight to net profit. In order to generate this much net profit from additional sales, you would have to sell €160,000 extra (assuming net profit 5%). Try this calculation using your own figures to see what it might mean to you. Record All Losses It is a good exercise to regularly examine the components of these costs with a view to minimising them and finding areas for improvement. One area which requires careful watching is the whole area of damage, pilferage and spoilage. These costs can grow steeply when stock levels are very high, especially if really good stock-keeping controls are not in place. Whatever the situation it is very important to record all losses identified and to show them in your accounts. There is one particularly good reason for this, Tax Inspectors. If you have a VAT / Income Tax inspection, the Inspector will look at your total purchases and calculate what your sales should have been. They will base this calculation on your selling prices and mark-up and not allow much adjustment for losses. If you are losing, say, 8% of stock through breakages, pilferage or spoilage, your theoretical sales will be down by over twice that amount. Inspectors use an average mark-up of about 127% (equivalent to 56% Margin) in their calculations, so your 8% loss multiplies up to over 18% of your sales. Even though you never made these sales you will be assessed for VAT, Penalties and Interest on the calculated sales shortfall. To make matters worse you may also be assessed for Income Tax plus interest and penalties on the full 18% of sales even though you never had those sales. The inspector assumes you did have the sales but did not record them in your books! Therefore it is vital to record all stock losses in your accounts. You should keep a book for recording these on an ongoing basis and adjust them by reducing Purchases Account and charging Stock Losses Expense Account. MONAGHAN BROS Knocknakill, Mayo Abbey, Claremorris, Co.Mayo • • • • Complete manufacturers of fitted bar, hotel, disco and restaurant seating. Loose furniture designed and manufactured to your individual needs Stacking chairs and folding tables are also available. We also offer a full Re-Upholstering service. COME AND SEE OUR LARGE SHOWROOM Nationwide Service – Tel 094-9365504 Experienced Tradesmen www.barfurniture.net Health & Safety FIRE SAFETY Who is Responsible? Licensed trade personnel like most people nowadays take their responsibility to fire safety seriously, however many express frustration at not being sure what to do or if what they are doing is correct. The following is a series of questions and answers on this subject. Who is responsible for fire safety in the work place? The Fire Services Act 1981 places the responsibility on every person having control over premises to take all reasonable steps to guard against the outbreak of fire on such premises, and to ensure as far as is reasonably practicable the safety of persons on the premises in the event of an outbreak of fire. It also requires any person on the premises to conduct himself in such a way as to ensure that as far as is reasonably practicable that any person is not exposed to danger from fire as a consequence of any act or omission of his. What is meant by Fire Safety? Fire Safety has three main parts: 1. Designing or constructing of premises in such a way that: (a) Fire is unlikely to occur in it (b) If fire does occur there is a safe and relatively short escape route away from the fire for anyone in the building, and that the fire is not allowed to spread throughout the building but is retained in one section or compartment of the building. This is called Passive Fire Prevention. 2. Providing the building with the devices, equipment and facilities that in the event of fire occurring therein will: 28 VFI Update October / November 2008 (a) (b) (c) (d) Alert the occupants to the existence and location of the fire Facilitate the escape of occupants from the building Limit the spread of the fire within the building Automatically extinguish the fire or allow occupants to fight the fire when it is safe to do so. This is called Active Fire Protection. 3. Providing personnel with the training, discipline and routine to ensure: (a) That the passive prevention system in (1) above is retained and operational at all times (b) That the active equipment in (2) above is tested and repaired if necessary on a regular basis (c) The risk of fire occurring is minimised by good housekeeping practices and, in the event of it occurring, that all personnel are trained to react positively with a view to evacuating the building, calling the Fire Brigade, fighting the fire where it is safe to do so and how to assist the Fire Brigade when they arrive. These are called Management Precautions. Where does one start? Start by looking at your premises and ask the following questions: • Can I escape in two directions from any part of the building in the event of a fire? • Are there self-closing doors leading onto all staircases? • Are corridors, staircases and any part of escape routes made of noncombustible material? • Is the distance between fire doors not greater than 60 metres? Health & Safety • Are kitchens and boiler houses separated from the rest of the building by fire resisting construction? If the answer to any of these questions is NO or you are concerned about the construction of any part of the building then your Passive Fire Prevention may not be up to the standard required and you should contact your local Chief Fire Officer and ask him to have your premises inspected and reported on. To check your active Fire Protection arrangements examine the following: • What method is there of raising the alarm in the event of fire including calling the Fire Brigade? • Is there emergency lighting on escape routes to assist evacuation in the event of fire? • Are there emergency exit signs and notices instructing the occupants what to do in the event of fire? • What fire fighting equipment such as fire blankets, fire extinguishers and hose reels are there on the premises. Where are they and how are they operated? • Is there an automatic extinguishing system in high risk remote areas such as boiler houses? • Is there adequate water for fire fighting purposes for the Fire Brigade? Where you have any doubts as to the adequacy of the equipment in your premises contact your local Chief Fire Officer for advice. • How does your premises rate in Management Precautions? • Does your establishment hold regular fire drills? • Are the staff trained in the use of fire fighting equipment? • Are the means of escape kept free and available at all times? • Is the fire fighting equipment checked regularly and serviced annually or after use? • • • • Is the electrical installation including emergency lights checked regularly and certified in accordance with ESB rules? What precautions are taken on a regular basis? Do you know where the Fire Brigade would get water for fire fighting? Is there a fire safety register on the premises and is it kept up-todate? If the answer to any of these is NO or that you don't know you should get advice from your local Chief Fire Officer. In September 1985 the Fire Services Act of 1981 was updated with S1249 of 1985. This refers to premises licensed for the sale of intoxicating liquor. The main requirements for the publican are as follows: • The provision and maintenance of exit signs, emergency lighting and notices in procedures to be followed in the event of a fire. • The provision and maintenance of fire extinguishers and equipment for the detection of fire. • The holding of regular evacuation drills and records of when these drills are held. • Attention to the internal construction of premises and the materials used in that construction. • Avoiding the use of flammable materials in bar fittings, furnishings and interior decor. • Ensuring that persons employed in the premises receive appropriate instruction and training in what to do in the event of fire. • Not exceeding the maximum number of persons allowed to be on the premises at any one time. • Providing adequate access for fire appliances and equipment. • Allowing the local fire officer to enter and inspect the premises at all reasonable times. Fire Safety Check List Means of escape from all areas of the premises: • • • • Safe areas Emergency lighting Exit signs Clear and readily openable doors Compartmentation: • • • • Fire isolated areas Self closing doors Automatic doors Water curtains • • • • • • • Portable fire extinguishers, number, type, location Hose reels Sprinklers Special hazard fixed systems Internal hydrant systems Booster pumps Hose and hose lines Adjacent street water mains - size and distance No obstruction to protection equipment Fire Protection Equipment: • • Housekeeping: • • • Rubbish storage, methods, accumulation and removal Flammable liquids - storage and quality Regular maintenance and cleaning Closing Tasks: • • • • Switch off appliances Closure of openings between areas Removal of refuse to outside areas Final check before locking up Maintenance of Equipment: • • • Firefighting Mechanical Electrical Communications: • • • • Internal Direct brigade alarm telephone Emergency telephone numbers Local warning system • • • • • Electrical power isolation. Gas isolation Access for personnel and equipment Availability of staff technical advice Location of sprinkler valves Ventilation control Facilities available to Fire Brigade: Staff Training and Knowledge: • • • • • • Evacuation and emergency procedures Uses and methods of operation of installed fire equipment Fire prevention knowledge applicable to the situation Rescue and first aid Fire notices Availability of fire squads - equipment VFI Update October / November 2008 29 Around the Country The Cloch Bán’s Got Talent The Cloch Bán Bar in Clonroche, Co Wexford recently held its 22nd Annual Talent Competition. The event was judged by Alan Corcoran of South East Radio and a great night was had by all. Pictured here are the lucky winners. (L – R) Matty Murphy, Best Song; Alan Corcoran, South East Radio; Darren Buckley, Overall Winner receiving Ramey (Buzzer) Ryan Perpetual Cup from his sister Mary Furlong, Jim Redmond, Most Entertaining; and Ann Marie Lambert, Adjudicators Prize. The competition was sponsored by Prendergast Amusements, New Ross. Oriel Licensed Vintners’ Ladies Golfing Society Oriel Licensed Vintners’ Lady Captain’s day was held recently in Dundalk Golf Club. The sun shone (for a change) and 63 played. Pictured here are (L) Kate Smyth, Captain, whose family runs The Brake and the Clermont in Blackrock, Dundalk, and Catherine McGuinnes, winner of the Captain’s prize. TRASLATIOS MICHEAL O’SIADHAIL Micheal O’Siadhail was born in Dublin in 1947. Poet, lecturer, linguist, he has published collections in both Irish and English. BREACLACH Gluaiseann na sluaite leo is fágann Ina ndiaidh an fuíoll mar bhotún staire Le aithrist ortha feasta i meon is i ngnás; Clár a leasa, dar leo, a bheith dhá réir. Breac áirithe é an fealsamh ar deoraíocht Díleachta aimsire idir dhá cheann an mheá Gan ceann faoi is fós gan tóigeáil a chinn Ag scríobadh a scéil go ciúin i gcéir a anama. Ach b’fhéidir gur hiomaí sin babhta cheana A scalladh gan choinne léas caol an léargais Ar bhuilcín corr dítreabhach san Éigipt fadó, Ar mhanach tuata thiar ag tóigeáil scrathógaí Ar bhreachlach fhuar in Árainn nó Sceilig Mhíchíl Cá bhfios nár aimsigh snáthaid chaol an tsolais An ceol úd ag seinnim I gcéir a n-anama Scód go scriúta, sheol na sluaite leo. 30 VFI Update October / November 2008 STOY PATCH The crowds move on and leave After them the remnants as history’s blunder To mimic them in mind and manner; Their welfare, they say, to be as them. A peculiar fish is the philosopher in exile An orphan of time in the balance Without bowed head or yet head on high Scratching his story in the wax of his sole. But maybe many’s the time before The thin beam of insight was flashed out of the blue On some odd posse of hermits in Egypt long ago, On a laymonk gathering dungcakes in the west On a cold stony patch in Aran or Skellig Rock. How can we know the find needle of light didn’t catch In their soul’s wax that music playing? Sheet to shroud, the crowds sailed on. Translated by the Author Social & Sports Calendar VFI President’s Prize Tuesday 2nd September 2008 Rathcore Golf Club, Enfield, Co Meath Sponsored by Heineken Ireland County Winners 1st Place: Cavan – 45pts, Ollie O’Dwyer (12), Matthew Gaffney (20), Jimmy Murray (22) 2nd Place: Galway – County – 41pts, Tommy Lawless (12), Gerry Raftery (18), Patrick Comer (20) 3rd Place: Kildare – 39pts, John Brennan (20), Kevin Lawlor (18), Colm Smith (20) (last 6) 4th Place: Wexford – 39pts, John Hosey (8), Tom Dunbar (11), Hal Reburn (14) Visitors 1st Place: Irish Distillers Ltd – 38pts, Aidan Fogarty (15), Pat Flynn (17), Kevin O’Dwyer (12) 2nd Place: Heineken Ireland – 37pts, John Crowley (18), Dan Deasy (17), Michael Deveney (14) 3rd Place: VFI Credit Union – 36pts, James Farrell (9), Denis Corbett (15), Fred Daly (24) 1st Place: The Cavan team which won the overall members prize photographed at the presentations L to R: Seamus O'Donoghue, Captain, VFI Golf Society. Jimmy Murray, Val Hanley, President, VFI, Matthew Gaffney and Oliver O'Dwyer. 2nd Place: Galway County - L to R: O'Donoghue, Captain, VFI Golf Society. Patrick Comer, Gerry Rafferty, Val Hanley, President, VFI and Tommy Lawless. 3rd Place: Kildare Team - L to R: Seamus O'Donoghue, Captain, VFI Golf Society. Colm Smith, Kevin Lawlor, Val Hanley, President, VFI and John Brennan. 4th Place: Wexford Team - L to R: Seamus O'Donoghue, Captain, VFI Golf Society, Hal Rayburn, Tom Dunbar, Val Hanley, President, VFI and John Hosey. 1st Place: Irish Distillers. L to R: Kevin O'Dwyer, Val Hanley, President, VFI, Pat Flynn, Aidan Fogarty and Seamus O'Donoghue, Captain, VFI Golf Society. 3rd. Place: VFI Credit Union. L to R: James Farrell, Dennis Corbett, Val Hanley, President, VFI, Fred Daly and Seamus O'Donoghue, Captain, VFI Golf Society. ©John Quirke Photography HEINEKEN IRELAND VFI UPDATE READERS COMPETITION WIN €150 now and be in with a 1 in 8 chance of winning €1000! The red star in the Heineken logo is a well known trade mark for the brand and has been for a very long time now. We have hidden the red star somewhere in this issue (not on this page) of VFI Update magazine. All you have to do is send the number of the page the star appears to the address shown below. It couldn’t be any easier, so go and find the page and enter the competition NOW! WHAT PAGE DOES THE HEINEKEN STAR APPEAR ON IN THIS ISSUE? Answers by email or postcard clearly stating your name and address, contact number and VFI membership number to Heineken Competition, VFI House, Castleside Drive, Rathfarnham, Dublin 14, or you can fax to 01 492 3577 or email [email protected]. Congratulations to John Milne of John G Milne's, Barrack Street, Crinkle, Co Offaly, who won the September competition! VFI Update October VFI Update / November October 2008 31 Sports & Social T VFI National Fly Fishing Championship he 7th National Vintners Fly Fishing Championship took place on Lough Mask on the 9th and 10th of September. Unfortunately, the two-day event was hit by bad weather and the anglers only fished on the Tuesday. Still, some cracking trout were caught and once again the event was an outstanding success. Sponsors In recent years, Tipperary Water was the main sponsors and this year Diageo Ireland took over that role. Dennis Markey, Trade Relations Director with Diageo was in attendance and he outlined Diageo’s delight at being able to sponsor the event. He said he hoped to participate himself next year. VFI President, Val Hanley also attended the reception and said he was amazed at the numbers who had participated in the event. He also said he was delighted to see so many VFI members and their guests enjoying themselves. Raffle Tuesday night finished with the annual raffle for the local angling clubs, Tourmakeady and Ballinrobe. Quite a substantial sum was raised and Diageo Ireland doubled this. Top Rods Unfortunately, as mentioned above, the weather played havoc and fishing on the Wednesday was cancelled. However, the Gala dinner and presentations went ahead that night. The Gala Dinner was outstanding and the service was top class, which is always the case in Burke’s of Clonbur. Thomas Burke, Burke's Bar & Restaurant, Kieran Browne, Ciaran's Bar Ennis, John Cahill, Cahills of Kildysart, Co Clare, Frankie Byrne, Val Hanley, VFI President, Dan Dennehy, VFI, Dennis Markey, Diageo and Tom Sweeney, VFI The Weather As the group gathered in Burke’s of Clonbur on the Tuesday, the weather was on everyone’s mind. Gale force winds had been predicted for the week, but it was looking good for Tuesday. The anglers headed out to Lough Mask and the conditions were quite good but as the day progressed the promised wind arrived and most boats fished out the last few hours of the competition in sheltered waters. Reception The participants arrived back to Burke’s Bar where they were greeted with a Whiskey reception and complimentary drinks. While the anglers mingled Tom Sweeney, John O’Shea and Dan Dennehy got right into the thick of the action with the task of weighing the fish. Computer genius, Michael McCarthy took all the details and in no time at all the leader board was on display. Dick Willis of the Bridge Bar Mallow was top Vintner, pictured with John O'Shea, Dan Dennehy and Tom Sweeney 32 VFI Update October / November 2008 There were over 40 prizes including the draw winners. Dick Willis of the Bridge House, Mallow, Co Cork was Top Vintner with a gross weight 3 trout of 2.604kg. Heaviest fish was caught by Willie Pat Sheehan from Doneraile, also Co Cork. Willie had a super trout of 1.925kg. Winning Team this year were Mike Keady, Tom Dennehy, Michael Hegarty and Tom English. PJ O’Brien from Mallow won the first prize in the draw – a weekend in Ashford Castle. Thanks The officers of the VFI Fly Fishing Championships would like to thank Marie and Pat Cooney of Tipperary Water for their support in the past and also Diageo Ireland for their support this year. Thanks to Tom Sweeney, John O’Shea and Dan Dennehy for organising the event and making it work like clockwork. Burke’s Bar and Restaurant is now part and parcel of the Championships and special thanks must go to the Burke family who really know how to look after their customers. The food, accommodation and drinks were all top class as usual. Willie Pat Sheehan caught the Heaviest Trout Sports & Social MIDLANDS LICENSED VINTNERS’ GOLF SOCIETY President’s Prize Day John Morrissey Date: 20th August 2008 Venue: Gowran Park Sponsor: Diageo Ireland Winner: Kevin Farrelly Third Seamus Dolan Second Cat I Cat II Cat III Mick Delahunty Gerry Nea Donald Meehan Nicholas Murtagh Past President’s Prize Winner: Hugh Conlon Captain’s Prize Day Kevin Farrelly Points: Handicap: 39 11 40 38 29 38 33 40 Date: 10th September 2008 Venue: Rathcore Golf & Country Club Sponsor: C&C Britvic 16 Overall Winner Seamus Dolan 10 Cat I Mick Delahunty 15 18 19 9 Second Cat II Cat III Seamus Hayden Kevin Farrelly Mick McCawley Past Captain’s Prize: Terry Coughlan Points: Handicap: 34 22 40 10 33 11 29 22 32 29 16 11 Suduko HARD SUDUKO - HOW TO PLAY Fill in the grid so that every row, every column, and every 3x3 box ‘‘area’’ contains the numbers 1 through 9. A number can appear only once on each row, only once on each column and only once on each area. There’s no math involved. The grid has numbers, but nothing has to add up to anything else. You solve the puzzle with reasoning and logic. It’s fun. It’s challenging. It’s addictive. The Buffalo Theory One afternoon at Cheers (the bar where everyone knows your name), Cliff Clavin was explaining the Buffalo Theory to his buddy Norm. Here's how it went: MEDIUM 'Well ya see, Norm, it's like this. A herd of buffalo can only move as fast as the slowest buffalo. And when the herd is hunted, it is the slowest and weakest ones at the back that are killed first. This natural selection is good for the herd as a whole, because the general speed and health of the whole group keeps improving by the regular killing of the weakest members. In much the same way, the human brain can only operate as fast as the slowest brain cells. Excessive intake of alcohol, as we know, kills brain cells. But naturally, it attacks the slowest and weakest brain cells first. In this way, regular consumption of beer eliminates the weaker brain cells, making the brain a faster and more efficient machine. That's why you always feel smarter after a few beers.' In light of the recent financial turmoil, here's some sound advice. If you had purchased £1,000 of Northern Rock shares one year ago it would now be worth £4.95, with HBOS, earlier this month your £1,000 would have EASY been worth £16.50, £1,000 invested in XL Leisure would now be worth less than £5, but if you bought £1,000 worth of canned beer one year ago, drank it all, then took the empty cans to a UK aluminum re-cycling plant, you would get £214. So based on the above statistics the best current investment advice is to drink heavily and re-cycle. Last Issues Solutions ... EASY 34 VFI Update October / November 2008 MEDIUM HARD KEEP YOUR BUSINESS RUNNING WITH THE RIGHT INSURER. Whatever business you’re in, your local FBD representatives are always open to a chat. They’ll give you an instant quote and advise you on the most appropriate way to protect your stock, your premises, your staff and your customers. &DOO LQWR \RXU ORFDO RIÀFH WRGD\ WHOHSKRQH RU HPDLO LQIR#IEGLH BUSINESS INSUR ANCE More cover for more businesses. FBD Insurance plc is regulated by the Financial Regulator
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