111027 AIS MiniFAB Handout
Transcription
111027 AIS MiniFAB Handout
Technological Innovations that Win The Pathway from Concepts to Outcomes Dr. Erol Harvey MiniFAB (Aust) Pty Ltd www.MiniFAB.com.au © MiniFAB 2011 Tuesday, 8 November 11 Presentation given at NESC Meeting (National Elite Sports Council) Australian Institute of Sport Canberra, Australia 9 November 2011 1 MiniFAB (Aust) Pty Ltd Private Company • Established October 2002 Team of 55 people Headquartered in Melbourne, Australia Specialist in polymer micro-engineering Demonstrated track record around the world AIRBUS • AMCOR • BAYER • BIOMERIEUX • CADBURY • COOK • CSIRO • DSTO • DUPONT • INVETECH • NXP (PHILIPS) • TEARLAB • MASTERFOODS • MONASH Full Development and Manufacturing facilities and capabilities Our team are world class experts in: Over 150 Clients § Micro-Bio Technology design and integration Over 800 completed contracts § Microfluidics design; Electrode integration § Microsystem assembly and packaging § Manufacturing design § Manufacturing scale-up : prototype - pilot - volume © MiniFAB 2011 Tuesday, 8 November 11 2 MiniFAB was formed in 2002 to provide specialist product development and manufacturing expertise in polymer microengineering. The company is now globally recognised as one of the major innovators in the design and manufacture of miniaturised plastic medical devices such as diagnostic chips and lab-on-a-chip systems. A contract developer and manufacturer, MiniFAB’s clients are leading players in their fields. MiniFAB’s Clients and Partners are world-leading global players. MiniFAB works in close partnership with clients to deliver innovative product solutions. MiniFAB has an extensive international network of collaborating research organizations and businesses Low cost IVD Eye diagnostic Malaria diagnosis Cancer detection Tuesday, 8 November 11 MiniFAB is based in Melbourne, Australia Every project MiniFAB is involved in has partners from other places in Australia or around the world. By constructing project teams that are the best in their class, and by involving our client intimately in the development program, we ensure that we are most likely to come up with the most innovative solutions. 3 Manufacturing facilities ISO 13485 (2003): CAD : Class 1,000 and 10,000 cleanrooms : excimer laser : uv laser : 8” photolithography : micro milling : wire bonding : fusion bonding : die bonding : NIL nano imprint lithography : plasma etch : sputtering : gold deposition : printing : parylene coating : large format electroforming : injection moulding : embossing : optical microscopy : scanning electron microscopy : confocal microscopy : optical profilometry : PCR : immunoassay : fluorescence : absorbance : spectrophotometry : flow wrapping : QMS 45,000 ft2 building - 4,000 ft2 cleanroom - 4,000 ft2 GMP facilities for: manufacturing, integration, assembly, packing for prototype to volume manufacture © MiniFAB 2011 Tuesday, 8 November 11 4 MiniFAB operates extensive facilities the are used in all stages of product development and manufacture of miniaturised plastic devices incorporating microtechnology, nano engineering processes and biotechnology. Immuno-assay on chip Electrochemical biosensor Passive valve Double channel system On-chip mixing. MiniChemLab Platform Image: MiniFAB © MiniFAB 2011 Tuesday, 8 November 11 5 An example of a disposable immunoassay chip, this plastic device is the size of a microscope slide and simultaneously runs four ELISA assay tests. MiniFAB’s MiniChemLab system is a versatile development platform that is easily reconfigured to run the microfluidic chips. It is used to generate the performance data and control specifications for the devices valuable information for instrument developers to spec and design custom control instruments. Storage of On-Board Reagents Integrated blisters for On-Board storage of wet reagents Blister Fluidic distriibution Image: MiniFAB © MiniFAB 2011 Commercial in Confidence Tuesday, 8 November 11 Integrated blisters contain liquid reagents that may be actuated by the instrument, or by the user, to run assays. 6 Lab-on-a-chip - BioSensor Integration Hybrid System Integration for Cancer Lab-on-a-Chip Valve Fluidic channel MEMS Sensor Signal Output Sandwich Construction Image: MiniFAB PC 250µm PC 250µm PC 250µm PDMS 250µm PC 250µm PC 250µm PC 250µm Adhesive © MiniFAB 2011 Tuesday, 8 November 11 7 An example of a hybrid system, this lab-on-a-chip biosensor was developed under the European Union Framework 6 program “SmartHEALTH”. The microscope slide sized device contains microfluidic elements, miniature mechanical turn-valves, and an integrated circuit board on which is mounted a MEMS (microelectromechanical) biosensor. The research project investigated methods for disposable chip diagnostic devices for a range of cancer types. Nano-fluidic biosensor Tear Diagnostic Polymer construction Disposable device 50 nl fluid sample Gold electrodes Image: TearLab Image: MiniFAB © MiniFAB 2011 Tuesday, 8 November 11 8 MiniFAB developed and is now the exclusive manufacturer of the TearLab® nano-fluidic biosensor. The disposable plastic chip is used to collect 50 nl of tear fluid for measurement of osmolarity. The measurement is used for the diagnosis of Dry Eye. Application - Tear Diagnostic Nano-fluidic biosensor Analysis of ocular disorder by sampling and analyzing 50nL of tear fluid. Example: TearLabTM Image: Image:Starpharma TearLab © MiniFAB 2011 Tuesday, 8 November 11 9 Image showing the non-disposable instrument of TearLab®. The nano-fluidic chip clicks onto the top of an electronic “pen” that is brought to the patient to collect the tear fluid. Sample is collected by capillary wicking into the nano fluidic channel that has been prepared with hydrophilic surfaces. Once sufficient fluid is collect the pen gives an audible and visual signal to indicate collection is complete (typically only a few seconds) and starts the measurement. Within a minute or less the information can be displayed via the digital readout on the TearLab® instrument. The development of a versatile, highly reproducible nano-fluidic collection device opens possibilities for collection of other minute fluid samples without the problem of dilution of the critical bio markers under investigation. Examples could include sweat or saliva as well as other diagnostics using tear fluid. Application - Sports Work in the Australian CRC for MicroTechnology GPS, Accelerometry, Gyroscope, Force, Strain, MEMS integration, etc 1999 - 2006 CRC for MicroTechnology © MiniFAB 2011 Tuesday, 8 November 11 10 Many of the staff at MiniFAB have worked on sports applications while at the Australian CRC (Co-Operative Research Centre) for MicroTechnology (1999 - 2006). Application areas involved the use of GPS tracking for athlete monitoring in track events, rowing and swimming. Force, strain and MEMS sensors were also integrated to equipment in rowing and boxing to gather realtime performance data. Catapult Sports (www.catapultsports.com) is a spin-out company from the CRC for MicroTechnology and is a global developer, manufacturer and seller of advanced systems for the training and monitoring of elite athletes. Messages • • • • The Quality Circle - your innovation system URS - your starting point Staged Development - your stepping stones Partnerships - your resources Tuesday, 8 November 11 11 Messages • • • • The Quality Circle - your innovation system URS - your starting point Staged Development - your stepping stones Partnerships - your resources Tuesday, 8 November 11 12 When asked to make this presentation, I was asked to reflect on what the secrets to Innovation success were from the perspective of starting and building a successful development company. While there are many individual components to such success, these four broad areas seem to be core to much of what works: 1) The Quality Circle 2) The User Requirements and Specifications 3) Staged Development 4) Partnerships. The rest of this talk explores the role and function of each of these elements. Quality Plan Act Review Improve Tuesday, 8 November 11 13 In the context of this talk Quality is not a “thing” it is an “action”. There are many quality systems and sub-systems around. To work in a regulated industry such as medical devices MiniFAB adheres to ISO13485. Common to all quality systems is the concept of Planning - Acting - Reviewing - Improving done in a constantly repeating cycle that is often drawn as a circle. Repeating this cycle many times leads to continuous improvement. Quality Planning PLAN Identify and define what and how we want to achieve ACT IMPROVE Implement specific strategies and actions Identify changes and adjust strategies REVIEW Monitor progress and evaluate outcomes Tuesday, 8 November 11 14 It is important to build the R&D program around a Quality Framework. The basic principle of any quality system is around Planning - Acting - Reviewing - Improving. It is all too easy to focus on the first two steps and forget the important second two. Even when researchers are forced to stop and consider whether they adhere to all the elements of quality planning, it is often the case that the review step is at best cursory and probably only specific to the area of interest of the reviewer themselves. This can give a misleading result that the development is on target and meeting objectives, simply because the full breadth of the objective is imprecisely defined, or not considered within the scope of the person doing the reviewing. Quality Planning Audits and Review Design Qualification User Requirements Plan Validation Review Verification Functional Requirements Performance Qualification Operational Qualification Verification Design Specification Installation Qualification Act Implementation Tuesday, 8 November 11 15 This diagram is called the “V-Curve” (because of its shape) and also the “V&V” process (from verification and validation). Without the discipline of this structure it is all to easy to become trapped between high level needs and detailed design issues without an obvious way forward. For example in the context of point-of-care medical diagnostics, if it is not clear whether the diagnostic is aimed for the home, doctor, pathology lab, ambulance, or hospital then it cannot be clear how big the final system can be. It is pointless and expensive designing a hand-held system for a location that wants it to be lab based. User Requirements are high level and specific and describe how the user will interact with the system. It may say something about target price, the product lifetime, and what the user is expected to do with the results obtained from the system e.g. make an accurate diagnosis. Functional Requirements describe the “What and How” of the system. It will say something about what the sample is (blood, urine, tears ...) and how the test will work (optical, electrical, antibody, genetic ...). Calibration methods would also be described here. Design Specifications, and there will be many of these for each of the subsystems, describe the detail of each component. It will be a set of CAD drawings, electrical and material specifications, power supply and usage, reagent description, software etc. The developed solution must be Verified against the Requirement in a formal review step. The Regulations mandate that this review is formally signed off i.e. somebody (s) must carry the can for this. At the end of the process the device goes out for external trials and the results carefully compared to “truth”. Often this is termed a Clinical Trial and forms part of the submission documentation to the Regulator (TGA in Australia or FDA in the USA). This process is called Validation i.e. has the developer proved (validated) that the device meets requirements Quality Planning © MiniFAB 2011 Tuesday, 8 November 11 This is an alternative, and slightly more compact diagram illustrating the V&V process. 16 Messages • • • • The Quality Circle - your innovation system URS - your starting point Staged Development - your stepping stones Partnerships - your resources Tuesday, 8 November 11 17 Messages • • • • The Quality Circle - your innovation system URS - your starting point Staged Development - your stepping stones Partnerships - your resources Tuesday, 8 November 11 18 Having detailed the importance of planning and a system-based approach to innovation, the next most important step is to make sure that the starting point is well described. In our jargon it is about capturing and agreeing a comprehensive User Requirements Specification (URS). This is critical to a successful outcome, and should not be short circuited. Failure to capture all of the specifications means that at some point along the development path somebody is likely to stand up and say “Hey - this doesn’t do XXX the way I wanted it to”. Depending on when this happens determines the cost in time and dollars to backtrack and address the unspecified need. Conversely proceeding with the development without a clear understanding of what the user requirements are means that the final product, by definition, is useless. There are many examples of researchers rushing to prototype devices that nobody needs or wants. The lack of funding required to backtrack and fix this problem is sometimes called “the valley of death” and arguably should never be filled if the root cause is poor initial planning. Requirements What does winning look like? Who interacts and how should they feel as a result? What are the interfaces and how are the managed? What is the work flow and is it intuitive? How should the process handle faults and failures? Tuesday, 8 November 11 19 As the highest level specification document, the URS aims to cover the broadest possible range of requirements. Here I will try to draw some analogies between the types of technical questions we would ask in medical device innovation, and see how they might correlate with questions elite athletes and their coaches might ask. Firstly, what does the end result look and feel like? We call it “winning” but what does that mean to all of the stakeholders involved. We may need to clearly define what stage or level of winning we are aiming for is it to be a national level or all the way up to olympic? In medical devices many people interact with the instruments - and not only the ones who touch and operate them. We need to consider the needs of the patient, the operators, the regulators, the funders, the manager who has to sign off to buy this new classy machine. In the case of a athletic result there are needs of funders, institutions, sponsors, event co-ordinators, as well as of course the athlete and coach. Developing the URS is the time to explicitly capture these needs and see if they have to be addressed in the innovation process. Engineers always have to consider how their instrument must handle faults and what needs to be done when predictable and unpredictable things go wrong. This critically determines how the devices are designed and built. Probably the same needs to be done in athlete training. User Requirements Specification © MiniFAB 2011 Tuesday, 8 November 11 20 With such a wide range of inputs required to build a good URS, the endless meetings, discussions and documents can seem daunting - unless properly managed this can become such a big task that it becomes the objective rather than the means to achieving the objective. One of the challenges is that not everybody may be using words to mean the same thing - they all come from different backgrounds. For example sales and marketing people have a different way of looking at needs compared to software engineers. We need to create methods by which various groups can each have their needs represented and they have time to develop a clear articulation of those needs, without taking the entire program’s time and budget up doing only that! User Requirements Specification Mind Map Tools © MiniFAB 2011 Tuesday, 8 November 11 21 If you haven’t looked at it yet, I would suggest that Mind Mapping tools be considered for the early stage, multi-stakeholder capture of needs. There are lots of good and inexpensive software tools available now to help generate Mind Maps in real time. We use these a lot at MiniFAB and find it a good method to visually represent discussions that can easily branch off in many directions, while still giving everybody in the room a sense that progress is being made. It is also easy to get visual feedback on whether the discussion is spending too much time on some aspect at the cost of some other equally important area. This is a Mind Map for this entire talk - the whole talk on a single page with all the major points given. Really this is the only slide of the entire pack that you should ever need. User Requirements Specification © MiniFAB 2011 Tuesday, 8 November 11 22 Having generated a Mind Map of all the needs and specifications, it is important to generate some more formal documentation that can be signed off by everybody. We find it useful to classify all requirements as being mandatory or desirable, and to discipline the team to use language of “shall” (mandatory) or “should” (desirable). Some requirements will not be fully known or able to be completely specified at the time of preparing the URS. This is OK - the document should be a living document so that as understanding improves it can be updated. At some defined point in the development program the specification must be “frozen” and signed off otherwise nobody will ever be able to review the outcomes of the program to check that the URS has been met. User Requirements Specification Priority Risks © MiniFAB 2011 Tuesday, 8 November 11 23 Having captured all of the issues to be included in the URS, the Mind Map is a useful tool to focus on priority areas, we call them priority technical risks, that require work within the first stage of development. Creating a Technical Risk Watchlist (an Excel table of the risk, the work being done, and an evaluation of progress against milestones) can be a simple management tool for showing all the project team that specific challenges identified in the Innovation process are being addressed and outcomes monitored. Messages • • • • The Quality Circle - your innovation system URS - your starting point Staged Development - your stepping stones Partnerships - your resources Tuesday, 8 November 11 24 Messages • • • • The Quality Circle - your innovation system URS - your starting point Staged Development - your stepping stones Partnerships - your resources Tuesday, 8 November 11 25 The “Act” part of the Quality Circle, the Staged Development Program breaks down the process into manageable steps. Obviously trying to go out at the first step and win the final race is a nonsensical approach. This may seem obvious to an elite athlete coach, but it is surprising how many innovation developers try to leap to the end point in a single giant step. Instead the goal should be broken down into a series of well defined steps with a clear focus on the aim and outcome of each of the steps. In our business we call the first stage of this the Proof of Principle (PoP) stage. While clearly useful in identifying and managing the effort involved to obtain outcomes, it is equally important that all of the team knows exactly what each step does NOT aim to demonstrate. Failure to clearly articulate this opens the program to easy criticism by marginal stakeholders (and funders) that the development program is clearly deficient because you have not demonstrated ability to meet XXXX requirement. Trying to answer every requirement at every point of the process will have you running around in circles and never achieving anything of significance. Staged Development Plan Stage 0 Stage 1 Concept design approach Stage 2 Stage 4 Stage 3 Establish manufacture Time Volume manufacture Address defects PoP Scope Requirements Analysis Key Technical Risks Initial Concepts CDP Design Approach Demonstration : Core Operations Core component function Set up Cost Model Focus on critical functions Preliminary field trials Beta PPU integrated system operation. Market feedback Suitable for in-house Distribute to market and field trials. Scale manufacture Refine manufacturing processes to prove approach. Trails for internal evaluation only Reduce costs (I.e. scale volume) Core Functions Design & Test Alpha Refine performance and function Focus on reliability & performance Focus on manufacture PoP = Proof-of-Principle CDP = Concept Demonstration Prototype PPU = Pilot Production Unit Tuesday, 8 November 11 26 The people who put together elite athlete training programs are leaders in breaking down goals into a series of milestones, finally bringing each skill together at the right time to win the crucial event. It is likely that this management practice is one in which those of us not from the sporting area can learn a lot. The graphic shown here shows how we at MiniFAB break down the product development process, if you like the Innovation process, for medical devices. The jargon is specific to our application, but the essence is the same: How to reduce time and effort required for all members in the team to meet a specific objective while making sure nothing is forgotten along the way. There are specific early stage times for creativity (concept design) and there are later stages specifically aimed at bedding down the design into a repeatable process (manufacturing). Having clear visibility for all the team to know which stage we are in, and when we have formally transitioned to the next stage with its pre-arranged set of targets and metrics is very important. Messages • • • • The Quality Circle - your innovation system URS - your starting point Staged Development - your stepping stones Partnerships - your resources Tuesday, 8 November 11 27 Messages • • • • The Quality Circle - your innovation system URS - your starting point Staged Development - your stepping stones Partnerships - your resources Tuesday, 8 November 11 28 This is probably the most important of the four innovation points highlighted in this talk. The ability of teams and groups to develop deep and meaningful partnerships is likely the differentiating factor between a winning team and the rest. It probably seems obvious that partnerships are important, but what are some of the drivers that cause people to do otherwise? Usually politics, funding and institutional insulation are major factors. Particularly in large research programs that are funded through a competitive bidding process (government research organisations, university funding or internal R&D of large firms), the process of winning the funds is itself the primary objective. Having won the grant, these organisations are generally reluctant to spend any of it outside. The more $ one brings in, the more impressive the people and equipment one has, and the more this seems to become the ultimate objective. Closed Innovation Corporate Boundary Market Research Projects 5 Basic Research 10 15 Directed Research Product Research 20 25 Product Development 30 Market adoption years Selfsustaining Source: Open Innovation, Henry W. Chesbrough Tuesday, 8 November 11 29 The R&D funnel is often used to depict the development activities within a firm (here the focus is on product or service development rather than research output metrics such as publications or PhD students). At the basic research end of the funnel there can be many projects on the go, some moving towards a marketable product, but many not. As the development activity matures towards directed research then product research, the funnel has fewer projects but they should be moving more consistently towards a marketable product. Finally, near the market adoption phase the firm probably only has the resources to get a very few products through the output end of the funnel. Open Innovation Corporate Boundary Market Research Projects 5 Basic Research 10 15 Directed Research Product Research 20 25 Product Development 30 Market adoption years Selfsustaining Source: Open Innovation, Henry W. Chesbrough Tuesday, 8 November 11 30 Prof. Henry W. Chesbrough has popularised the concept of an Open Innovation Funnel, depicted above. The idea of open innovation is being embraced by organisations, large and small, around the world. MiniFAB's business model is specifically tuned to be a participant in global open innovation. Here there is still the same concept of large numbers of basic research projects and smaller numbers of product development projects, however the wall of the funnel, representing the corporations own boundaries, are drawn as being perforated. Now projects can enter or exit the innovation process at pretty well any stage in the development cycle. Indeed it is possible for projects to leave the organisation, undergo further development externally, then reenter the firm later on. This opens innovation model allows access to skills and resources that are much greater than those ever affordable to the original organisation. This increase in capacity tends to accelerate development and is now seen as a key competitive advantage (as opposed to trying to develop the best-in-house at everything). Partnerships Do not assume you can (or have to) do it all. Use the best in the world - if you don’t somebody else is. Borrow liberally from other industries Use and develop your personal networks. GOOGLE is not a competitive advantage. Tuesday, 8 November 11 31 To get started in Open Innovation you need to acknowledge that you do not have to become the best in the world at everything. Rather you need to work out how to access the best in the world, and build a meaningful partnership. Academics are already part of a global community, and so are elite athletes who have the advantage of continually measuring their performance against international benchmarks. This is a powerful tool for developing deep and productive partnerships. It is of course a truism that if you are not working with the best in the world then somebody else is. What is more important is what you do about it. Some will complain there are insufficient funds to buy the best in the world, while others will try to work out a way to partner to gain access to that which they could not afford to develop internally. This also enables us to access skills and technology from other industries, broadening our innovation base. At MiniFAB we have found it important to build and develop deep personal and professional networks with like minded people around the world. We live in an age in which global communication has never been easier. Do not assume that Google will replace what you can learn from personal networks. If you can find the information on the web, then probably anybody else can too and so this ceases to become a competitive advantage. Messages • • • • The Quality Circle - your innovation system URS - your starting point Staged Development - your stepping stones Partnerships - your resources Tuesday, 8 November 11 32 Messages • • • • The Quality Circle - your innovation system URS - your starting point Staged Development - your stepping stones Partnerships - your resources Tuesday, 8 November 11 33 Application - Bionic Eye 4 year ARC funded Development Program Electrical micro-stimulation of the V1 visual cortex Monash Vision Group is funded through the Australian Research Council Research in Bionic Vision Science and Technology Initiative (SR1000006). © MiniFAB 2011 Tuesday, 8 November 11 34 As a final teaser here is some exciting work MiniFAB is doing as part of a partnership with Grey Innovation, Monash University and the Alfred Hospital. Under a project funded by the Australian Research Council's Bionic Vision Science and Technology Initiative, the team is developing an implantable micro-array that will be inserted in to the visual cortex of a person who is blind. Modern advances in micro fabrication, micro electronics, video cameras, wireless, robotic vision and neural stimulation all come together to produce a new implant device that will provide visual information to the patient. This activity is but one area of Medical Bionics, pioneered by the cochlear hearing implant, that will make considerable impact on peoples lives over the next decade. While aiming to assist people in whom some part of the natural system has failed, work in this field draws heavily on an understanding of how a fully functional human body is expected to perform. There can be very few resources as rich in this understanding as that of elite athletic performance - you here today have a lot to teach us if only we can build the right partnerships.