Membership Package

MEMBERSHIP PACKAGE
2014-2015
Wilfrid Laurier University
519.884.0710
75 University Ave W
Waterloo, ON
N2L 3C5
Membership Package
Membership Package
WILFRID LAURIER UNIVERSITY
Welcome!
Thank you for choosing Laurier Athletics and Recreation! We encourage you to explore
our facilities and ask questions about things that you are unsure about. We are here to
make your time spent in our facility smooth and enjoyable.
Our facilities are home to several inter-university sport teams, student intramural
programming, recreation classes, kinesiology labs and booking space for events,
conferences and community sport leagues.
Included in this package you will find all the information that you will need in order to
have a positive experience in our facility. If you have any questions do not hesitate to ask
one of our Hawk Desk staff.
Again, thank you for choosing Laurier Athletics and Recreation and we hope you enjoy the
facility and everything that it has to offer!
Page 1
Membership Package
Table of Contents
Facility Hours
Page 3
Memberships
Pages 4 – 8
• Membership Options and Prices
• Membership Add-Ons
o Lockers and Towels
o Recreation Classes
o Group Training
o Personal Training
Page 4
Page 5
Page 6
Page 7
Page 8
Services and Amenities
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Fitness Centre
Alumni Field
Gymnasium
Swimming Pool
Studios
Cyclefit Studio
Squash Courts
Rock Climbing Wall
Golden Hawk Lounge
Change Rooms
Hawk Shop Store
University Stadium
Pages 9 – 17
Page 10 – 11
Page 12
Page 13
Page 13
Page 14
Page 14
Page 15
Page 15
Page 15
Page 16
Page 16
Page 17
Registration Procedures
Page 18 – 19
Maps and Parking
Page 20 – 21
Policies and Procedures
Page 22 – 23
Contact Information
Page 24
Page 2
Membership Package
Facility Hours
Fall/Winter Facility Hours:
Monday – Thursday = 6:00am – 11:00pm
Friday = 6:00am – 8:00pm
Saturday = 9:00am – 5:00pm
Sunday = 9:00am – 11:00pm
Exam Facility Hours:
Monday – Thursday = 7:00am – 10:00pm
Friday = 7:00am – 8:00pm
Saturday = 9:00am – 5:00pm
Sunday = 9:00am – 10:00pm
University Stadium Hours:
The Stadium is open when there are scheduled
activities. Call the Stadium Hawk Desk at
(519) 884-0710 x3427 to confirm hours.
Hawk Shop Hours:
Monday – Thursday = 10:00am – 7:00pm
Friday – Saturday = 10:00am – 3:00pm
Sunday = Closed
*Closed for the summer months
Spring/Summer Facility Hours:
Monday – Thursday = 7:00am – 10:00pm
Friday = 7:00am – 8:00pm
Saturday = 11:00am – 5:00pm
Sunday = 11:00am – 5:00pm
Page 3
Membership Package
Memberships
Membership Options and Prices
Type
1
Month
SINGLE Membership
4
6
12
Months Months Months
1
Month
FAMILY Membership*
4
6
12
Months Months Months
Full-Time
$22.36 $89.46 $137.30 $268.40 $40.23 $160.96 $250.30 $482.84
Faculty/Staff/PP&P
Laurier Alumni
$22.84 $98.57 $139.56 $273.81 $41.08 $177.44 $254.82 $492.86
Community
$44.71 $193.09 $274.59 $536.36 $80.47 $347.55 $499.46 $965.44
Members
HST included in pricing. Prices are subject to change.
All locker memberships are activated the day they are purchased and expire after the allotted length
of the membership.
*Family is defined as two partners living together and dependent children that live at home.
Included in a membership:
-
Use of our state of the art Fitness Centre
Use of our Olympic Swimming Pool during lane swim times
Use of our Gymnasium during open-gym times
Use of Day-use lockers and access to rental locks
Use of our Squash courts
Use of Alumni Field
A valid Laurier OneCard serves as a facility membership for all full-time and part-time students. Faculty,
staff, alumni and community members can purchase a facility membership from the Hawk Desk. Alumni
must present their alumni card in order to qualify for the applicable discount. All members and students
MUST swipe their facility membership card or OneCard to obtain entry into any of our facilities (Athletic
Complex, Stadium or Alumni Field). Failure to swipe your card, or not have your card when entering our
facilities, will result in admittance being denied.
Day Passes
Day Passes are available for purchase at the Athletic Complex Hawk Desk for $10.00 (HST included).
Day Passes are active for the day in which they are purchased and expire when the facility closes for the
day. With the day pass you are provided with the same amentities and services available with a facility
membership.
Page 4
Membership Package
Membership Add-Ons
Lockers
Lockers can also be rented at a cost (half & full lockers) at the Athletic Complex Hawk Desk however the
number of lockers available is limited. Listed in the rental agreement, lockers must be cleared out by the
end of the rented term a membership has been purchased for. If lockers are not cleared out a $10 fee
will be charged.
Type
4 Months
8 Months
12 Months
Half Locker
$36.33
$61.88
$71.98
Full Locker
$42.07
$71.32
$91.71
HST included in pricing. Prices are subject to change.
All locker memberships are activated the day they are purchased and expire after the allotted
time of the membership.
Towels
A Towel Service can be purchased for an additional cost (see below) at the Athletic Complex Hawk
Desk. This service can be purchased as a daily or monthly membership. In order to obtain a towel from
our Hawk Desk any student or facility member must have purchased this service.
Type
Daily
1 Month
4 Months
Towel Service
$2.00
$7.00
$22.00
HST included in pricing. Prices subject to change.
All towel service memberships are activated the day they are purchased and expire after the
allotted time of the membership.
Page 5
Membership Package
Recreation Classes
Wilfrid Laurier University's Department of Athletics & Recreation is home to varsity sports as well as
numerous intramural, recreation & fitness programs. Over 6,000 students at Laurier participate in 30
intramural sports and 40 recreational programs annually.
All Recreational classes are available at an additional cost due to the instructional component of the
class. Registration takes place early in each term through an online process available at
www.laurierathletics.com/registration.
Type
Description
Cost
Group Exercise classes incorporate hard workouts with
Group
fun environments! Have an instructor push you through the $85.00 (plus HST) for
Exercise
one semester
following classes: Cyclefit, Bootcamp, Bootylicious,
Pilates, Power Yoga, Zumba, and much more!
The indoor climbing wall reaches 25 feet and simulates
many natural contours and foot holds. It is specifically
$20.00 (plus HST) for
designed for teaching basic climbing and mountaineering
Climbing
one semester
skills. Our indoor rock climbing gym is a great place for
Wall
new climbers to start improving their upper-body
1 day pass = $5.00
strength or for experienced climbers to fit regular
workouts into their weeks.
Many different styles and levels are offered to suit a
multitude of participants. All classes occur weekly for 10
$60.00 (plus HST) per
weeks and are 1 hour and 15 minutes in length. Each
dance type for one
Dance
class creates a dance routine that will be performed at
semester
the end of each semester in the Dance Showcase. Dance
styles include Acro, Hip Hop, Ballet, Competitive,
Contemporary, Jazz, Lyrical, Tap, and much more!
Prices vary
We still offer all of our best programming throughout
Summer
depending on
the summer months! Keep an eye out for our schedules
Programming
available
and special pricing during the start of each summer.
programming.
Page 6
Membership Package
Group Training
Instead of working one-on-one with a personal trainer, a small group of participants are put through
workouts with the supervision of a trainer. You still get the hard workout and guidance provided with
personal training, but you are sharing the experience with a small group of people.
Type
Description
Become advanced in powerlifting and weightlifting
movements such as the squat, deadlift, shoulder press,
bench press, clean, clean & jerk and the snatch. This
program is designed to help you safely perform these
Weightlifting
movements and maximize your strength under the bar. Our
Club
trainer will go over mobility and stability to help overcome
limitations. “We fail at the margins of our experiences” Greg Glassman, don’t fail to experience something
because you think it is outside of your capabilities.
Class Information
$100.00 (plus HST)
8 weeks starting
September 15th
Mondays from
11:30am-12:30pm
8 people per class
Location: Personal
Training Office
$7.00 per class
Women On
Weights
TRX
Bootcamp
Working out during Women’s only hours? Take your
workouts to the next level by utilizing a program that is
designed to get you lifting safely and effectively. Learn to
work your whole body in limited time and follow a
program that will bring you to a whole new fitness level.
Become strong and fit with the help of a trainer who has
kicked fitness in the chest and is here to help you do the
same.
The TRX Suspension Trainer is the original, best-in-class
workout system that leverages gravity and your
bodyweight to perform hundreds of exercises. You’re in
control of how much you want to challenge yourself on
each exercise because you can simply adjust your body
position to add or decrease resistance. Work with a
trainer through a full-body workout every week designed
to challenge your endurance and core.
All year
around starting
September 15th
Mondays from
4:00pm-5:00pm
Location: WomenOnly Area in FC
$50.00 (plus HST)
10 weeks starting
September 19th
Fridays from
12:05pm-12:55pm
Location: Studio 2
All Group Training Programs are available at an additional cost and registration takes place online at
www.laurierathletics.com/ecommerce.
Page 7
Membership Package
Personal Training
Laurier Personal Training takes pride in offering you a superior training experience. Our knowledgeable
and enthusiastic trainers are ready to provide you with the necessary tools to reach your fitness and
performance goals now! They will conduct an in-depth Fitness Assessment and prescribe a Fitness plan
incorporating cutting-edge training techniques tailored towards your own personal fitness needs.
Worried about your busy schedule? Our trainers are flexible and get creative with workouts on-the-go!
Hire a trainer today and start your journey into good health and optimal performance!
Type
Description
Cost
The Form
Check
Spend two sessions with a trainer assessing your current
routine and goals. Check your form and leave with a
personalized program to assure that you are continuing on
the right path to where you want to be. This isn’t always
easy, we can help.
$62.00 (plus
HST)
The On-Ramp
Program
The On-Ramp Program at the Laurier gym is for anyone of
any fitness level. It is a very important place to start. It will
include all your programming for training, an introduction on
how to train properly, and guidance and attention from a
skilled trainer for 5 sessions. You will be introduced to all
movements, skills and requirements so that you can tackle
any workout. We want to help you feel comfortable in the
Fitness Centre.
$175.00 (plus
HST)
Ever wonder if what you’re doing is enough? Spend 10
sessions with a trainer to learn new movements and get you
started on the right path. Whether you are relatively new or
an advanced gym user, a skilled trainer will show you what
it means to work hard. You will leave with a new outlook on
how to train and program to keep you going.
$320.00 (plus
HST)
If you’re looking at this then you know you have goals that
you cannot meet alone. This program is for the person who is
dedicated to achieving their goal. Change doesn’t happen
overnight. It is hard work and dedication over time. Work
with a trainer that is as dedicated to you and your goals.
This is a program that changes lives and helps you master
your body.
$577.00 (plus
HST)
The Real Deal
The Long Haul
All Personal Trainers are available at an additional cost and registration takes place online at
www.laurierathletics.com/ecommerce.
Page 8
Membership Package
Services and Amenities
Wilfrid Laurier University houses some of the finest facilities in the country. Along with facility members,
many of the facilities offered are available for rent to outside organizations.
Athletic Complex
Location: Located on the North East corner of the Waterloo campus
The Athletic Complex was newly renovated in 2013 with a $5.3-million expansion of the Fitness Centre,
front Lobby, and Customer Service Desk (Hawk Desk). With the addition of 3,000 square feet onto the
front lobby we were able to expand our level of service at our Hawk Desk. With a grand total of
approximately 145,000 square feet, the Athletic Complex features:
•
•
•
•
•
•
•
•
•
•
•
State of the art Fitness Centre
Alumni Field
Three-court gymnasium
Olympic-length swimming pool
Four dance and aerobics studios and two multi-purpose classrooms
Cyclefit Studio
International squash courts
25’ Rock climbing wall
Newly-renovated change rooms
Hawk Shop Store
Golden Hawk Lounge
Page 9
Membership Package
Fitness Centre
Location: Room 219 in the Athletic Complex
Laurier’s Fitness Centre just underwent an extensive $5.3-million expansion in 2013, with the addition of
11,000 square feet to the existing floor plan and $800,000 worth of new equipment. Highly trained and
knowledgeable staff are available to assist you while you are in the Fitness Centre.
Equipment Highlights
• Over 100 pieces of cardio training equipment, including treadmills, elliptical and lateral
machines, stair climbers, upright and recumbent bikes, an upper-body ergometer, a rope trainer
and rowing machines.
• 4 complete cable machine circuits which have been professionally designed to provide a full body
workout regardless of your level of experience or fitness.
• Extensive free weight section complete with 6 Hammer Strength Power Racks, rubberized
dumbbells and plates, as well as over 15 free weight benches.
• Full TRX Suspension is available for individual use or group classes.
Women-Only Program Hours
The 2013 Fitness Centre Expansion saw some great new additions, including a new unique space on the
second floor that is closed off at times to become a Women-Only Program Area. The new space includes
everything required for a full-encompassing workout such as cardio equipment, circuit machines, incline
and decline benches, free-weights, accessories and floor space for stretching and training.
This area is open to all patrons throughout the day, excluding the set times for Women-Only Hours.
During these hours, only women are allowed to utilize this space. The Women-Only hours are as follows:
Monday
Tuesday
Wednesday
Thursday
Friday
8:00am-10:00am
8:00am-10:00am
8:00am-10:00am
8:00am-10:00am
8:00am-10:00am
3:00pm-5:00pm
3:00pm-5:00pm
3:00pm-5:00pm
3:00pm-5:00pm
3:00pm-5:00pm
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Membership Package
Fitness Centre Policies
• Proper athletic attire (running shoes, athletic shorts/pants and shirt) is to be worn while in the
Fitness Centre. No open-toed shoes, dress shoes, or outdoor footwear are permitted. Athletics &
Recreation reserves the right to deny access to anyone who is not wearing appropriate and
respectful athletic clothing.
• No bags, accessories or jackets are permitted in the Fitness Centre. Complimentary locks and
lockers are available from the Hawk Desk.
• All equipment must be sanitized and wiped clean after use. Weights and equipment are to be
returned to proper location after each use.
• No cell phone use permitted at any time. If there is an emergency please contact/locate facility
staff (in Fitness Centre or at Hawk Desk). Picture taking is not permitted at any time unless written
permission is granted by the Department of Athletics & Recreation.
• Use of cardio equipment is limited to a maximum of 30 minutes per cardio piece. They are
available on a first come first serve basis!
• Individuals under the age of 17 are considered minors and require supervison by an adult to be
in our Fitness Centre. Anyone under the age of 12 is not permitted in the Fitness Centre.
• Please respect the Fitness Centre staff and their instructions.
• Please use appropriate, inclusive and respectful language while in the Fitness Centre.
• The Department of Athletics & Recreation reserves the right to deny access or remove a patron
from our facility at any time.
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Membership Package
Alumni Field
Location: In front of Athletic Complex, entrance located on King St N.
Alumni Field is home to many students, intramurals, and varsity sports. The field is available for use to
students and facility members when there is no external booking taking place. The field is available for
rent by external groups throughout the summer for an additional cost.
User Guidelines
• During bookings, spectators must remain off artificial grass field.
• Nothing may be inserted into the turf (i.e. posts, poles, wickets, etc.).
• No smoking, pets, bicycles or skateboards on the artificial grass field.
• No gum or food is permitted on the artificial grass.
• No contact sports on the field (i.e. rugby and football)
• Shoes must be fitted with safety studs of 13mm or 1/2" or less
• Maximum cleat size: 13mm or 1/2" or less for all activities
• Molded soccer cleats are recommended
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Membership Package
Gymnasium
Location: Lower level of Athletic Complex
Our 3-court gymnasium is home to Varsity teams, intramurals, open gym patrons, and university exams.
With dual-side bleachers, the gymnasium can house over 2,000 viewers during sporting events and can
house over 900 students while writing exams. The gym can be segmented for multi-game activities by use
of its dividers.
All students and facility members have access to the gymnasium for recreational use during open gym
hours. Open gym hours are available online at www.laurierathletics.com on the Facility usage Schedule.
Swimming Pool
Location: Lower level of Athletic Complex (viewing gallery on upper level of Athletic Complex)
This Olympic length (50 m) pool features six lanes and is 3.81m deep. It is home to the Laurier Golden
Hawk swimming team, the Region of Waterloo (ROW) Swim Club, the Laurier competitive lifeguarding
team, intramural water polo and recreation swim program participants. A gallery is located on the
second floor of the Athletic Complex to view the pool activity below. Lane swim times are as follows:
Sunday
12-2pm
Monday
7:30-9am*
12-2pm*
Tuesday
Wednesday
7:30-9am
12-2pm
12-2pm
5-6pm
8-10pm
8-10pm
8-10pm
*Times when the pool is in long-course configuration.
Thursday
12-2pm
5-6pm
8-10pm
Friday
7:30-9am
12-2pm
Saturday
12-2pm
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Membership Package
Studios
Location: Lower and upper levels of Athletic Complex, as well as second floor of Fitness Centre
The dance and aerobic studios are located both on the lower level of the Athletic Complex and the
second floor of the Fitness Centre. They are built with quality hardwood or rubber flooring, surrounding
mirrors, ballet bars and a complete music system. These studios are used for over 50 instructional fitness
and dance classes each week during the regular school year. Use of these studios are free of charge for
patrons with memberships, but must be booked in advance to guarantee space. Studio 3 (located on the
second floor of the Fitness Centre) is used strictly as a drop-in studio and is available to book for 30minute increments at any time. This space can be booked online through www.laurierathletics.com or at
the Hawk Desk.
Cyclefit Studio
Location: Main floor of Fitness Centre
The Fitness Centre features a Cyclefit Studio, equipped with 25 Keiser stationary bikes. The studio is open
for use throughout the day at times when there are no classes running. If you would like to participate in
cyclefit classes, a Group Exercise Pass can be purchased for an additional cost (refer to Membership
Add-Ons above for more information).
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Membership Package
Squash Courts
Location: Lower level of Athletic Complex
Laurier’s Athletic Complex houses two International squash courts which are located on the lower level of
the Athletic Complex. The courts are offered free of charge for students or facility members. Squash court
reservations can be made online, up to 3 days in advance or at the Hawk Desk. Squash racquets and
balls can be rented at the Hawk Desk for an additional cost of $3.00 and $5.00 respectively.
Rock Wall
Location: Lower level of Athletic Complex
Laurier's Athletic Complex houses a fun and challenging rock climbing wall. The climbing wall features
over 50 fiberglass panels mounted on steel framework providing 15 climbing routes that reach 25 metres
in height. Use of the climbing wall is available for an additional fee (refer to Membership Add-Ons
above for more detail).
Golden Hawk Lounge
Location: Upper level of the Athletic Complex
The Athletic Complex features the Golden Hawk lounge, a space which celebrates the history and
achievements of Golden Hawk Athletics and its athletes over the past five decades. The room is very
ideal for meetings and socials and is equipped with many features to facilitate group events.
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Membership Package
Change Rooms
Location: Lower level of Athletic Complex
The Laurier change rooms were newly renovated in the Summer of 2012 with upgraded lockers, showers,
benches, and tiling. Day lockers are available to every student and facility member, with locks being
available for rent at the Hawk Desk. Term and annual lockers are also available for purchase at the
Hawk Desk (refer to Membership Add-Ons above for more information).
Hawk Shop Store
Location: Upper level of Athletic Complex
The Hawk Shop offers a variety of products to its customers, ensuring that their experience at the Athletic
Complex is a satisfying one. The shop offers everything an athlete might need; from workout/swimming
gear and official Laurier Golden Hawk wear, to food, snacks and other convenience items.
The Hawk Shop is open six days a week during the school year and is closed during the summer months.
Operational hours can be found on page 3 of this package, under Facility Hours.
Page 16
Membership Package
University Stadium
Location: East of the Waterloo campus, at 81 Seagram Drive
University Stadium was newly renovated in 2007 and saw its Grand Reopening on September 22, 2007.
The $5-million University Stadium Renewal Project involved a complete change of the Stadium's layout,
rearranging each existing room in order to ensure a higher level of functionality, as well as the expansion
of the main entrance, concessions and washrooms. The Stadium offers space for recreational programs
and Kinesiology classrooms. It also features a large gymnasium and Knight-Newbrough field.
Page 17
Membership Package
Registration Procedures
Recreation Classes
Are you interested in taking part in Laurier Athletics’ Recreation Classes? If so, there are a few simple
steps that you need to follow before being able to participate.
1. Register online at www.laurierathletics.com/ecommerce (note: this page can also be accessed
through www.laurierathletics.com under the “Shop” heading).
• NOTE: If you do not have an account with Laurier Athletics you will have to make one
before being able to register.
2. When registering you have multiple payment options; Credit, OneCard, or in person. Select which
option you would prefer.
3. Once online registration is complete you will receive a confirmation code.
4. Come in to the Laurier Athletic Complex and our Hawk Desk staff will be more than happy to
complete your registration. You will need your confirmation code in order to pick up your shoe
tag. If you chose to pay in person you will need to do so at this time.
Intramurals
Have you decided to join a team and increase your social life while playing some amazing sporting
games? If so, there are a few simple steps that you need to follow before being able to start.
1. Register online at www.laurierathletics.com/ecommerce (note: this page can also be accessed
through www.laurierathletics.com under the “Shop” heading).
• If you do not have an account with Laurier Athletics you will have to make one before
being able to register.
2. When registering you will have two options: register as a free-agent or register as a team.
• If registering as a free-agent you will be placed on a team and notified with information
using the email provided with your account.
• If registering as a team you will need to provide the names and student numbers of all
your team members. You will be notified with information about a Capitan’s meeting using
the email provided with your account (Note: when registering as a team you will be
required to pay a refundable performance-bond fee).
3. To complete your online registration you have multiple payment options; Credit, OneCard, or in
person. Select which option you would prefer.
4. Once online registration is complete you will receive a confirmation code.
5. If you have chosen to pay in person, come in to the Laurier Athletic Complex with your
confirmation code and our Hawk Desk staff will be more than happy to complete your
registration.
More information regarding Laurier Intramurals can be found at www.laurierathletics.com/intramurals.
Page 18
Membership Package
Personal Training
Have you decided to take that extra step and work with a Personal Trainer to reach your fitness goals? If
so, there are a few simple steps that you need to follow before being able to start.
1. Register online at www.laurierathletics.com/ecommerce (note: this page can also be accessed
through www.laurierathletics.com under the “Shop” heading).
• If you do not have an account with Laurier Athletics you will have to make one before
being able to register.
2. When registering you will be asked several questions in order to get a better idea of what you
are looking for from the program and to decide which personal trainer would best suit you and
your goals.
3. To complete your online registration you have multiple payment options; Credit, OneCard, or in
person. Select which option you would prefer.
4. Once online registration is complete you will receive a confirmation code.
5. If you have chosen to pay in person, come in to the Laurier Athletic Complex with your
confirmation code and our Hawk Desk staff will be more than happy to complete your
registration.
6. Once registered, our Personal Training Coordinator will be in contact with you to set you up with
one of our phenomenal personal trainers.
Dance Programs
Do you want to learn a new style of dance or continue your passion of dance through our Dance
Program? If so, there are a few simple steps that you need to follow before being able to start.
1. Register online at www.laurierathletics.com/ecommerce (note: this page can also be accessed
through www.laurierathletics.com under the “Shop” heading).
• If you do not have an account with Laurier Athletics you will have to make one before
being able to register.
2. To complete your online registration you have multiple payment options; Credit, OneCard, or in
person. Select which option you would prefer.
3. Once online registration is complete you will receive a confirmation code.
4. If you have chosen to pay in person, come in to the Laurier Athletic Complex with your
confirmation code and our Hawk Desk staff will be more than happy to complete your
registration.
Additional Online Shopping
Along with registration of the programs listed above, Laurier Athletics offers additional programs and
activities online including:
• Summer Camps
• Lessons, Courses, & Clinics
• Event Tickets
• Club Fees
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Membership Package
Maps and Parking
Laurier houses many athletic facilities including the Athletic Complex, located at the corner of King Street
North and University Avenue West; University Stadium, located on the south side of Seagram Drive off
of Albert Street, and Alumni Field, accessed from King Street and is on the east side of campus.
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Membership Package
Athletic Complex:
Visitor parking is available on campus in pay & display lots as well as parking meters. On
weekdays, parking permits on-campus are not required after 4:30 pm in all white permit parking areas
and after 10:00 pm in all gold permit parking areas. There is no charge for on-campus parking on
weekends but please note that free parking is not permitted in any “Reserved” parking spots. No evening
or overnight parking is allowed. There is parking available on many of the city streets such as Bricker
Ave. Please be advised that this is monitored by the City of Waterloo and there is a three-hour
maximum. Please follow all posted signs.
University Stadium:
Reserved parking is available in the University Stadium parking lot by purchasing a pass through the
Golden Hawk website in advance of the season. On weekdays, parking permits on-campus are not
required after 4:30 pm in all white permit parking areas and after 10:00 pm in all gold permit parking
areas. There is no charge for campus parking on weekends, but please note that free parking is not
permitted in any 'Reserved' parking sports at any time. Please note that no overnight weekend parking is
permitted.
White Permit Lots
Pay & Display/Metered Lots
Page 21
Membership Package
Policies and Procedures
Refund Policy
Membership Refund
We will gladly honour facility, locker, and towel membership refund requests for medical reasons
(documentation is needed), academic sabbaticals, or temporary employment leaves. Any membership
refund amount(s) will be based on the time of the granted refund request in regards to the membership in
use (i.e. annual membership, term membership, monthly membership). If you require a facility, locker, or
towel membership refund please contact our Coordinator of Facilities, Ryan Lannan ([email protected]).
The Coordinator: Facilities decision is final when determining whether or not a refund will be
granted.*
Recreation Refund
For all Recreation Programs (dance, group exercise, martial arts, and climbing wall passes) the refund
policy is as follows:
• A FULL refund will be issued if the program has NOT started.
• Within the first three weeks of programming, a $25 administration fee will be charged to all
refunds.
• After the third week of programming NO refunds will be issued.
• There are NO refunds on Personal Training Sessions.
For all Intramural Programs and leagues the refund policy is as follows:
• A FULL refund will be issued BEFORE the league starts.
• Once the league starts NO refunds will be issued.
For all Lessons, Courses & Clinics the refund policy is as follows:
• They require 72 hours notice to receive a FULL REFUND.
• A $25 Administration fee will be applied if it is within 72 hours of the program.
• Once the Lesson, Course or Clinic has started NO REFUNDS will be issued.
If you require a refund contact our Coordinator of Recreation Programs, Jennifer O'Neill ([email protected]).
*The Coordinator: Recreation Programs decision is final when determining whether or not a refund
will be granted.*
Membership Card Replacement
If you were to lose your facility membership card, a fee of $20 is required to replace any lost cards. A
new membership card can be issued from the Hawk Desk within the Laurier Athletic Complex. Students
who lose their Laurier OneCard must obtain a new one from the OneCard Office located in the Fred
Nichols Campus Centre.
Changes to your Membership
If you need to make any changes to your membership (ie. address or telephone number) please come in
and see our Hawk Desk staff in the Laurier Athletic Complex so they can update your member profile.
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Membership Package
Lost and Found
All items located at Athletic Complex, Alumni Field & University Stadium that are deemed valuable (i.e.
wallets, glasses, credit cards, Ipods, ID's, jewelry, etc.) will immediately be taken to Wilfrid Laurier
University Special Constables Service Office. These items will not be kept at the Athletic Complex, Alumni
Field or University Stadium. If you have lost a valuable item you can visit the Special Constable Office
located across from the Dining Hall or by contacting them at 519-884-0710 ext. 3333.
All other items (i.e. Clothing, water bottles, and shoes) will be kept at the Athletic Complex or Stadium for
a maximum of 1 week. At the end of each week all lost and found items are removed from both facilities
and are no longer retrievable by the department of Athletics & Recreation. These items are donated to
a local shelter in the Kitchener/Waterloo Community. Wilfrid Laurier Athletics & Recreation is not
responsible for any lost and found items that are left in our facilities. Refunds will not be granted
for any items.
Emergencies and First Aid
All Athletic Complex staff are First Aid and CPR-certified and are able to respond to any and all injuries
at the Athletic Complex or on Alumni Field. If you or any member of your group is injured or has a
medical-related problem, please contact the Hawk Desk at the entrance to the Athletic Complex. From
there, staff can dispatch Emergency Medical Services if required. If the Athletic Complex is not open or
staff cannot be accessed, users can use the Emergency Pull Station at the North-West corner of Alumni
Field to reach Campus Safety and Security.
Dress Code
Athletic Complex: Shoes must always be worn while in the Athletic Complex. This includes time spent in
building after using the pool or moving from the pool to another location.
Fitness Centre: Proper athletic attire (running shoes, athletic shorts/pants and shirt) is to be worn while in
the Fitness Centre.
Gymnasium: Indoor running shoes much always be worn while in the gymnasium. Open-toed or outdoor
shoes are not permitted.
Children
Children of all ages are welcome in the Athletic Complex, as long as they are accompanied by an adult.
Children under the age of 12 are not allowed within the Fitness Centre, while children under the age of
17 must be accompanied by an adult.
Wireless
Wireless is available throughout the building to students who have a valid login. Login information cannot
be given out to those who do not have one.
Payment Options
At the Laurier Athletic Complex we take Cash, OneCard, Debit/Interact, Visa, MasterCard, and American
Express.
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Membership Package
Contact Information
Mailing Address
Wilfrid Laurier University
Department of Athletics & Recreation
75 University Avenue West
Waterloo, Ontario
N2L 3C5
Primary Telephone Contacts:
Everyone can be contacted by dialing university switchboard number below and then following it with the four
digit extension number
(519) 884-0710
Athletic Complex Hawk Desk (Customer Service) x3803
University Stadium Hawk Desk (Customer Service) x3427
Main Office Reception x 2184
A list of all staff contacts can be found online at www.laurierathletics.com under the “Department”
heading.
Fax
Department Administration and Athletic Complex: (519) 884-0203
University Stadium: (519) 725-2124
Every kid deserves a chance
Connect with us:
@WLUAthletics
@WLURecreation
Wilfrid Laurier Golden Hawks
Laurier Golden Hawk Recreation
#WEAREHAWKS
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