September / October 2009 - Chichester Chamber of Commerce and
Transcription
September / October 2009 - Chichester Chamber of Commerce and
THE NEWSLETTER for CHICHESTER CHAMBER of COMMERCE and INDUSTRY SEPTEMBER/OCTOBER 2009 Celebrate the seasons Over the past few years, consumers have come to understand the seasonality of produce more. Celebrity chefs and restaurants are emphasising this trend by making the most of what is available locally. But how many people actually know what is “in season” unless they are a keen gardener? Independent retailers are well placed to capitalise on the seasonality of products, and it could help encourage a loyal following. Here are some ideas: 1. Autumn harvest themed displays 60 per cent of purchase decisions are made in store, according to statistics from POPAI (Point of Purchase Association International), so an attractive display can make an enormous difference to whether an item sells. If you can make your customers feel comfortable, they will stay longer and buy items not on their list. It does not all have to be about the products of course. You could link in with a local school and run a pumpkin carving competition, with the results displayed in your windows. You could invite pupils to draw pictures of their favourite autumn activities, which could be made into a mural across one wall. All of these things will create an autumnal “feel” and help secure your place in the community. 2. Themed cross-promotions Essentially, cross-promoting is suggesting to the customer other items to buy which complement one they are going to already purchase. If they are buying a ham, perhaps they would like honey to roast it with? If they are buying a pumpkin, perhaps they need a carving knife? Linked items should be displayed close together to encourage purchase. Staff should be made aware of the promotion and encouraged to point them out. 3. Recipe cards Demonstrations and tastings Some seasonal produce may be unfamiliar – beetroot makes an excellent chocolate cake ingredient, marrows can be turned into chutney or stuffed. Placing recipe cards close to the products can encourage people to buy products they might otherwise avoid. If you have time and space, demonstrations are an extremely effective way of getting customers’ attention. If not, tastings are always popular. Perhaps you have a seasonal beer that goes well with a local cheese? Offer both on a tasting together to encourage a linked seasonal sale. 4. Link in with British Food Fortnight, farmers’ markets or your local food group British Food Fortnight runs from Sept 19 to Oct 4 2009. Retailers who take part in the national promotion have increased sales by up to 30 per cent, with a resulting £15m estimated increase in regional food and drink sales over the fortnight. For full information on how you can take part, whether you are retailer or caterer, visit the website at www.lovebritishfood.co.uk There are around 40 farmer’s markets and food events across Sussex, so there will be one near you. They are a good place to start if you are interested in sourcing seasonal local delicacies, or you could visit the Sussex Food Finder website at www.sussexfoodfinder.co.uk Continued on Page 4 Chichester Business Guide See pages 10 and 15 locally produced ... environmentally friendly short-run colour - you can’t buy better! • Imagepress greener technology with unbelievable quality & recycled stock choice home-grown marketing solutions - direct mail from design to delivery; one-stop solution locally produced business stationery - presentations & reports • corporate print with in-house production & finishing cost effective large format print - any size up to A0 plans or colour prints • laminated • mounted • Beds • Adjustable Beds • Bedsteads • Bedroom Furniture • Mattresses • Sofa Beds & much more fresher design ideas - exciting concepts & graphic solutions for local businesses & organisations helps the local economy To find us see our website Main Road (A259) Bosham Roundabout Bosham, Chichester Tel:01243 576622 www.chibeds.co.uk email: [email protected] - SATURDAY 9am - 5.30pm, SUNDAY 11am - 4pm www.chibeds.co.uk CE091_Advert-CBN.eps 7/8/09OPEN: MONDAY 15:38:28 • Corporate Hospitality • Corporate Fun Days • Cocktail Parties • • Wedding Lunches • Lunches & Dinners • Corporate Accommodation • George Bell House A beautiful, versatile, eight bedroom house in the historic Cathedral grounds. A stay at George Bell House offers the convenience of a city centre location within the tranquil setting of the Cathedral precincts. Ideal for exploring the historic city of Chichester with its beautiful Cathedral, galleries and shops. • Bed & Breakfast rates available • Table d’hote menu • • All rooms en-suite • Limited parking available • • Rooms must be booked in advance • If you are looking for a venue with elegance, character and ambiance, set within a unique location – then we have a choice of venues to suit any occasion. Whether it is a small social gathering, a large formal corporate event, wedding reception or dinner, we have the perfect location to match your requirements. Reservations/Information 01243 813586 email: [email protected] www.chichestercathedral.org.uk Kall Kwik • Unit 9 Quarry Lane Chichester • West Sussex • PO19 8QA 01243 77871 [email protected] www.kallkwik.co.uk/chichester June // May July 2002Chichester 5 April ChichesterBusiness BusinessNews News 3 September/October 2009 Letter from the President Farid Ahmed – President CCCI I find myself sitting on the balcony of a delightful holiday house overlooking South Sands in Salcombe, Devon, and thoroughly enjoying being a bit of a tourist. In many ways this place is idyllic, with the sunlight dancing and glinting off the gently lapping waves, boats bobbing lazily against their moorings and sleek, majestic yachts sailing out to sea, taking advantage of the morning tide. However, if I were to return here in the middle of February on a wet Wednesday the place would be dead; the sailing and powerboat hire shut for the season, restaurants and bars battened down until summer, kiosks and knick-knack shops shuttered and empty. Salcombe depends on tourism – its survival relies on outsiders going there, enjoying themselves and spending money to inject life-blood into the local economy. PRODUCTION Editorial team Iain Shepherd, Louise Fenwick, Julie Harrison Designed by Wilson Design Associates Printed by Kall Kwik, Chichester Advertising Julie Harrison Chamber of Commerce ADVERTISING RATES add 25% for non-members Colour pages relative closeness to London, proud historical past, many beautiful buildings, the cathedral, Quarter Page Half Page Full Page the harbour, the seaside, the downs – all of these bring hundreds of thousands of tourists to B+W pages The same is true to some degree for Chichester, although admittedly to a lesser extent. Its the district every year. In many ways, they pass unnoticed by local residents – we’re used to them being here. Nevertheless, we’d very soon notice if they disappeared and the effect of losing their financial input into our economy. Tourism, like any other industry, is a competitive business and the weak will fall by the wayside. We need to actively invest and nurture this valuable – no, vital – contributor to our continued prosperity. We have a fantastic location, some excellent facilities and an enviable reputation, but that alone is not enough to ensure longevity as a tourist destination of choice. All stakeholders in our business community need to help support and promote the work of organisations such as Visit Chichester, because what’s good for Chichester tourism is ultimately Quarter Page Half Page Full Page Issues 1 £75 £140 £225 6 £300 £550 £1000 Issues 1 £45 £80 £150 6 £180 £325 £600 Business Guide 6 Issues Business card £90 Leaflet Insert Per Issue (1000 Run) £95 For single sheet up to A4 size. Excluding cost of leaflet. good for all Chichester business. C O N TA C T S President Farid Ahmed T 788440 E [email protected] Vice-President Louise Fenwick T 604043 E [email protected] Geoff Bass Alan Edmonds Rosemary Hodge Gloria Robinson Jennifer Schofield Iain Shepherd Julie & Carylyn E [email protected] E [email protected] E [email protected] E [email protected] E [email protected] E [email protected] E [email protected] T 576622 T 0560 1606574 T 781970 T 512168 T 787427 T 787427 T 531765 Chichester Chamber of Commerce and Industry’s news, views and events now feature each month as a supplement in Business Matters with the Observer series. The editorial team compiling the material is Iain Shepherd, Louise Fenwick and Julie Harrison, get in touch with one of them if you have something to contribute. Relationship banking – Just as you remember it Handelsbanken is proud to sponsor the CBN postage for businesses outside the City Centre www.handelsbanken.co.uk/portsmouth The Chamber of Commerce is very grateful to The Chichester Observer for sponsoring the costs of postage of this newsletter to our members. We would also like to thank Handelsbanken for their assistance in postage to businesses outside the city. Copy Deadline for articles and advertising Issue Deadline Published Nov/Dec 09 17 Oct 7 Nov Jan/Feb 10 7 Dec 8 Jan Mar/Apr 10 12 Feb 5 Mar May/Jun 10 15 April 10 May Issue Theme Nov/Dec 09 Festive Season Jan/Feb 10 Millennium +10 Mar/Apr 10 Travel & Tourism May/Jun 10 The Olympic Cycle For editorial and advertising please contact Julie Harrison T/F 01243 531765 E [email protected] • Please submit your article as a Microsoft Word document or equivalent, or typed copy. • Adverts should be supplied as print-ready digital files or an artwork fee of £25 will be made. Chichester Business News 3 Chapel Street Chichester PO19 1BU Published six times per year 4 Chichester Business News September/October 2009 Local Produce Celebrate the seasons Continued from front cover Sussex Food Finder has been designed for anyone who would like to know how to source locally produced food or find out about organisations involved in growing it, cooking it, buying it and eating it. It is useful for caterers, shopkeepers and community groups as well as individuals. Your local food group is A Taste of Sussex, which can be contacted either via the web at www.atasteofsussex.co.uk or on 01444 259265. It provides extensive support to all Sussex based organisations involved in the food chain, including local producers and processors, to expand their markets and make their produce more accessible to the public. 5. Season add-ons You could experiment with a seasonal customer service offer, such as free delivery for orders over X amount during the Christmas period. As a producer, you could test out a short run product (such as an autumn-themed chutney) to see if it would prove popular. If it did, in both cases, you could aim to run the same scheme or product every autumn. 6. Keep it personal Knowing who is producing our food is at least as important as where and when. A personal relationship sells product and this is as true in the world of food as it is in any other industry. It is one of the main reasons why people go to farmers’ markets, the local deli or farm shop and the local pub. For that reason, make sure you know the stories behind your products. Ensure your staff know where things come from, why you used them or what they taste like. The idea that something is not always available can be a great sales driver, if used effectively. One of the survivors of the combination of scarcity value and seasonality is, of course English asparagus. Looked forward to by many for months and enjoyed for only six weeks a year gives this wonderful product both luxury appeal and the ability to attract a premium price. There is no reason why, with a little forward planning, every season could not have its success stories. Hilary Knight, Taste of Sussex The local market for local goods AtMarket, a new online company which launched its website services in August, is the brainchild of two local businessmen, Stephen Baker and Derek Bond. Their cyber toll market combines technology with a historically proven and fair route to market. AtMarket will enable those living in the Chichester area to reestablish the trade balance between local producers and local consumers for quality products and services. AtMarket has the backing from the leading local quality names such as like of the Goodwood Estate, O’Hagans sausages, Appledram Farm and Relish in Spice. Derek Bond a lamb farmer explains: “There are no overhead charges; buyer and seller take advantage of being connected on-line with neighbourhood products delivered to the door, reducing transport costs and carbon waste, representing great savings for all who participate. “My organic pedigree lamb, for example, which I sell to supermarkets has to travel to Wales for slaughter, the carcasses having travelled over 500 miles in total. I pay for this, but a sum that is regrettably passed on to the consumer. I would far prefer to retail my seasonal lamb in the Chichester area to help sustain the local community.” The website, a fully interactive one, guides customers to their chosen type of produce, including vegetables, meat, fish, fruit, drink and cupboard essentials. The goods are collected and delivered using the most MPG friendly route possible. Stephen explains: “Derek and I believe most things can be made or grown locally. With our localisation model we will engage communities without feasting from them. Buyers and sellers are our investors and they simply reap the rewards of employing our cost-effective route to market”. www.atmarket.co.uk is where you can sign up to the atmarket revolution. Stephen and Derek were behind a bid to renovate Chichester’s Butter Market and re-open it as a traditional toll market but when their plans were not taken up by the city council they decided to take their vision online. September/October 2009 Chichester Business News 5 Local Produce Fairtrade and local food are a good fit Fairtrade Chichester has always made the point that we see no conflict between local and Fairtrade produce. ‘Buy locally, think globally’ is the slogan we follow. Enjoy local and seasonal food where you can and buy Fairtrade for those items such as coffee, tea, rice or chocolate that we cannot grow in our climate and which add a bit of luxury and spice to our diet. It has been a wonderful summer for native soft fruits in the local markets and shops, but many of them would be less enjoyable without a dash of sugar, and especially if you want to preserve them by making jam. What better partnership can there be than local fruit and Fairtrade sugar, which is now widely available? Tate and Lyle granulated sugar went Fairtrade in 2008 and all supermarkets do own brand Fairtrade sugar. The range of sugars has grown too. You can even, at long last, buy Fairtrade icing sugar. There are ethical dilemmas, of course, with the marketing of out of season Fairtrade vegetable and flowers, as was discussed in the December 2008 issue. Farmers in the West have been suffering hard times. In 2003 it was proposed to extend the Fairtrade mark to organic food grown in UK to help consumers identify produce in shops for which the growers had been fairly recompensed. After debate, the Fairtrade Foundation rejected the idea as it would dilute the Fairtrade message by confusing the ‘absolute poverty’ of Third World farmers with the ‘relative’ poverty suffered by some farmers in the West, where there are health and social security systems to fall back on. It was also argued that better-educated Western producers were more able to band together and protect themselves. This issue is not dead, however and the debate goes on. If you want to discuss these issues further contact: [email protected] www.fairtradechichester.org.uk Weald & Downland Open Air Museum Shop The shop at the Weald & Downland Open Air Museum at Singleton, stocks a wide range of tasty local produce as well as a selection of gifts, toys, stationery and books. The museum shop is open daily from 10.30am, tel 01243 811020. In particular, the shop sells wholemeal stoneground flour, which is ground daily in the museum’s historic 17th century watermill which is open to the public as one of the museum’s historic building exhibits. The flour is available in various size bags and is ideal for a range of recipes including bread, biscuits, cakes, scones and more. In addition, the flour is made into biscuits sold in the shop, as well as used in the museum café. The flour and biscuits are also sold in the museum’s stall at the regular farmers’ markets in Chichester and a number of local farm shops. The shop also sells delicious local produce including unusual chocolate flavours by Montezuma’s Chocolates in West Stoke, local jams and preserves, and delicious non-alcoholic ginger wine. 6 Chichester Business News September/October 2009 Local Produce Cooking our way to success Chichester College student chefs put on a great meal made from local produce at the recent British Culinary Federation Challenge. They designed their menu using produce that is found locally in West Sussex using ingredients such as samphire, elderflower, lobster and crab. Adam Hartley and Cameron Bradshaw worked hard in the kitchen to produce a beautiful meal which was much complimented while Joe Edwards used first class waiting skills to deliver the finished dishes to the judges. Michael Oliver, their chef lecturer, said: “We are trying to encourage an understanding of local produce and the local tastes that can be created in using such produce. An important lesson for the team has been that what is good, fresh and plentiful in one area may not be so in another. “For example, samphire abounds around Hayling Island and the harbour area but was very difficult to find in Stratfordupon-Avon where the competition was held. Nevertheless our team did brilliantly and were finalists following in the footsteps of the previous year when Chichester College were the overall winners.” Local food information Selsey Crab It was St Wilfrid who was thought to have taught the Saxons to fish and now one of the largest fleets of fishing boats in West Sussex is located here, on East Beach. They provide an annual income to the area of £3 million, with their catches of lobsters, crabs and prawns; Crabs from our supplier “The Selsey Fish and Lobster Co” were also sourced by Chef Stuart Gillies for the Great British Menu. Red Chard Langmead Farm in Bosham which is spread over 5,000 acres of the Chichester Plains and where they grow and supply quality salad products like Red Chard – which have dark to mid green leaves with a red stalk and veins. They have a semi-sweet beetroot-like taste. Rocket Also from Langmead Farm, Rocket, a very versatile leaf which has gained in popularity hugely in recent years. It is thin and spiky in appearance, and peppery and hot in flavour. It The curriculum and training which the student chefs follow at Chichester is organised to allow the use of fresh local produce wherever possible. At the last Emsworth Food Festival Chichester student Ashley Rule took the winning honours in the live cooking competition using local produce and, more recently, Matt Breasson, who trained at Chichester College, was the Territorial Army competition winner, again coking with fresh local produce. We have our own farm at the Brinsbury campus and rears and produces its own beef, lamb and pork which it also serves in the college restaurants. Courses on rearing, shooting, preparing and cooking local game are held for local chefs in conjunction with industry body ‘Game to Eat’. The college has worked on a ‘Fresh Skills for Chefs’ project jointly with Tourism South East where the aim was to put on courses for chefs who wanted to extend and improve their skills using fresh local produce. With the current emphasis on the health value of fresh produce produced locally and the need to help the environment by reducing food miles, Chichester College has put the use of local produce high up its agenda for the training of its future student chefs. Helen Ward, Chichester College Supplied by Helen Ward, Chichester College has long had a role in Italian cookery and popular uses are salads, as a garnish, wilted in pasta or on top of pizza. It is also known as arugula, ruccola and rocquette and was thought to have originated from Southern Europe. Watercress The watercress beds at Hambrook which were founded in 1870 by George Hair, where there was a chalk spring on the Hair Farm with an abundant supply of water and was formerly used to drive the corn mill mentioned in the Domesday Book. Watercress is the UK’s most historic salad leaf. Broad beans From Chidham our broad beans which are at their best from the end of May through to mid-July, when the pods are pale green and soft and the beans are still small. Only brief steaming or cooking is required when broad beans are in their prime. Broad beans are a good source of fibre, similar to oats which helps keep the gut healthy. They help lower cholesterol levels and prevent heart disease. Our broad beans are grown and sourced from market gardener Charlie Foot at Eastfield farm, Chidham Lane, Chidham. Samphire Our samphire sometimes referred to as Sea Asparagus and can be found in the rock pools at Hayling Island. The crisp, salty, fleshy tender stalks of young samphire, gathered in May or June, can be eaten raw, plain or with a vinaigrette, alone or in a salad with other ingredients, particularly fish and shellfish. Elderflower heads These are from Michael’s garden. Its Latin name is Sambucus Nigra and botanically it belongs to the honeysuckle family. As a food it should never be eaten raw as the flowers, like the berries, contain a mildly poisonous alkaloid which is destroyed by cooking. It has widely been used as a food and native Americans would cook them in fritters. September/October 2009 Council News Chichester Business News 7 8 Chichester Business News September/October 2009 Chamber Events Karting and castanets! Farid presents the trophy to the winning team. Diana patiently teaching us a few flamenco steps. Members enjoyed a great night’s karting in June. The four chamber teams (Chamber Maids, Chamber Pots, Chamber Music and a group from FA Holland funeral directors with an interesting tag of Team “De’ath”!) joined a further eight business teams at Teamsport Gosport. James and Diana at El Castizo welcomed guests to the Chamber Spanish Night at El Castizo in July. After Sangria we were treated to some delicious tapas and giant paella. We all had the chance to have a go at flamenco dancing and playing the castanets, although I think none of the guests were considering a career change based on their performance! There was also a Spanish quiz to tease the little grey cells and the restaurant’s second anniversary was marked by bashing a piñata – with some hilarious results! The “paper donkey” was eventually decapitated with a winning blow from Vivienne McGavin (House of Colour) and for guessing that it would take 13 hits, Hilary Julian (Carpenter Box) won a bottle of brandy provided by Wolf Unique. During the course of the evening, there were a number of fund-raising efforts and members raised £150 for The Sussex Snowdrop Trust. Thanks to Wolf Unique, MARCOM Defence, Our groups were well matched with some good racing throughout the two-hour race. However, places on the podium were, perhaps, determined not so much by racing strategy but more by which teams had incurred the lowest number of enforced stops in the pits due to the odd racing transgression (fiercely contested, of course!). Team De’ath were the winners, recording the highest number of laps (236), and our President, Farid Ahmed, was just pipped to recording the fastest lap of the evening from all those racing. September/October 2009 Chichester Business News 9 Chamber Events Calendar of Future Events Put Them In Your Diary Now! Thursday 24th September City Treasure Hunt Test your local knowledge of the City and Chamber members. Friday 25th September Adrian Howell and Gloria Robinson (Tawny Nursery) and Geoff Fall (Selsey Country Club) with guests at the Spanish Night. El Castizo and The Sussex Snowdrop Trust for providing prizes. A special mention must also be made for Gary Fenwick (Coalition Communications) and Sue Tivey (Chichester University) for coordinating the event and, of course, James, Diana and all at El Castizo for looking after us so well. GREENFIELDS Solicitors A Comprehensive and efficient service including: Conveyancing Civil Litigation Divorce Landlord and Tenant Commercial Property Corporate Advice Alcohol and Gaming Licensing Wills and Probate Free initial interview 01243 773654 [email protected] www.greenfields-law.com 22 East Street, Chichester PO19 1HS Networking Breakfast Meeting Venue: The Dining Room, 31 North Street, Chichester, PO19 1LY. Time: 7.30am – 9.00am. Full English Breakfast. £9.00 per head. Tickets purchased in advance from CCC&I office. Speaker: “Benefits of personal productivity in a recession” by Matthew Bates from Essentially Ltd. Prize draw: Kindly donated by Improbiz. Monday 12th October Networking Chamber Monthly Meeting – Bring a Guest Evening Venue: The Barn, The Park House Hotel, Bepton, Midhurst, GU29 0JB. Time: 6pm – 8.15pm. Refreshments provided. Presentation: “Effective networking for outcomes” by Deborah Naylor of JD Training. Presentation: “Acupuncture, what’s the point for business?” by Mark Shepherd. Prize Draw: Kindly donated by Wolf Unique Ltd. “A Minute to Win it”: A one-minute presentation by a Chamber member to promote their business. Friday 23rd October 2009 LUNCH WITH OUR LOCAL MP A three course lunch with our local MP, Andrew Tyrie. Venue: The Dresden Room, George Bell House, 4 Cannon Lane, Chichester PO19 1PX. £28.00 per person, tickets to be purchased in advance from the CCC&I office. Friday 30th October 2009 Wii Games Night at Chichester University Tennis, bowling and much more – with or without the armchair it’s very addictive! Monday 9th November 2009 Networking Chamber Monthly Meeting – Bring a Guest Evening Venue: The Chichester Park Hotel, Madgwick Lane, Westhampnett, PO19 7QL. Time: 6pm – 8.15pm. Refreshments provided. Presentation: “How to sell to large organisations, what they look for and what are their constraints” by Martyn Bell. Presentation: Quarterly Update on “Chamber Hot Topics” by Gill Edinburgh, Sussex Enterprise. Prize Draw: Kindly donated by Winbrooks Ltd. “A Minute to Win it”: A one-minute presentation by a Chamber member to promote their business. For further information on any of the above events, please contact The Chamber Office: 01243 531765 or Email: [email protected] The Chamber would like to thank all of the hosts, speakers and prize givers for their generosity in providing buffets, venues, interesting presentations and prizes. As a self-funding organisation, we all need to actively encourage new members. If you would like to bring a guest to one of our meetings with a view to them joining the Chichester Chamber of Commerce & Industry, please do not hesitate to contact the Chamber office on 01243 531765 or email to [email protected] or write to: 3 Chapel Street, Chichester, PO19 1BU 10 Chichester Business News July/August 2009 Chichester Business Guide You and your business can advertise in this space for only £90 for six issues. Please contact Julie Harrison T/F 01243 531765 E [email protected] For networks to servers, email services to whole computer systems we are your local professional IT partners. Ask us for a free audit and assessment, or how about speeding up your systems with our specialist clean-up service. Microsoft, Dell & HP partners. MAKING IT WORK FOR BUSINESS T: 023 9263 1240 F: 0870 751 8331 E: [email protected] WWW.GREENONRED.CO.UK RECENSEO B u s i n e s s C o n s u lta n c y • • • • • Impartial Software Consultancy Interim Financial Management Financial Report Creation Sales & Marketing Advice Project Management 07536 044 949 www.recenseo.co.uk Improve your cash flow • • • • • web based real time transactions online invoicing customer account login customer reminder email alerts track your transactions online www.transtrac.co.uk Promote your business to over 1000 companies in and around Chichester by advertising on these pages July/August 2009 Chichester Business News 11 Local Produce Many restaurants and hotels in the Chichester area make a feature of using local produce on their menus, including The Dining Room and The Ship Chargrilled Loin of Goodwood Lamb Poached Pears Serves 6-8 people • • • • 2.5 – 3 kg loin of Goodwood lamb 2 cloves of garlic 3 tablespoons chopped thyme 250 ml olive oil 1 ⁄4 teaspoon of salt 1 ⁄4 teaspoon pepper • Wash the loin of lamb under cold running water and set aside. • Crush the garlic using a garlic press and put it in a bowl large enough to hold the meat. Add thyme, olive oil, salt and pepper. Mix with a fork and roll the lamb in the marinade. Cover, and leave in the marinade for at least 3 hours in the fridge, turning every once in a while. • Pre heat the oven to 190 degrees transfer the meat to the oven and bake for one hour and 20 minutes. Remove from the oven and allow the meat to rest before carving. Retain juices for gravy and serve with crushed new potatoes and local vegetables. The Dining Room, 31 North Street, Chichester, PO19 1LY 01243 537352 [email protected] www.thediningroom.biz www.ourbutton.com CREATE YOUR OWN WEBSITE IN MINUTES ! A website which you can easily edit or update at any time Allowing you to use the power of the web To Advertise, Promote and Market your Business. Try our Fully Functional 60 day FREE trial. What’s more it’s easily found using Google, Yahoo etc. And it’s easy for your customers to use they simply type: www.ourbutton.com/chichester (or your selected town) and PUSH YOUR BUTTON ! ONE CLICK finds your website ! Update your website at any time No programming skills required Suitable for all types of business 1 litre water 2 cup granulated sugar 2 star anise 1 vanilla bean, split lengthwise and scraped, reserving the seeds and pod • 4 conference pears • Combine the water, sugar, star anise and vanilla bean seeds and pod in a medium saucepan and bring to a boil over high heat, stirring until sugar is completely dissolved. • Peel the pears, leaving the stem intact. Slice off the bottom 1 ⁄8 inch of each pear to create a flat, stable base. • Reduce heat to keep poaching liquid at a bare simmer and add the pears, laying them on their sides so they are almost completely submerged. Cook, turning pears occasionally so they become saturated on all sides, until they are just tender when pierced with a fork, about 7 minutes. • Allow pears to cool completely in their poaching liquid. To serve: Warm pear with poaching liquid, topped with clotted cream. The Ship, 57 North Street, Chichester, PO19 1NH 01243 778000 [email protected] wwwtheshiphotel.net Robin Hamilton Business Mentor Helping Businesses Help Themselves Are you getting the very best out of your business? Do you know where you are now and where you would like to be in 3 to 5 years time? Do you know how to get there? Do you need someone impartial to talk to? 35 years experience of running my own business. Give it a try, there’s NO obligation to buy ! * NEW FOR 2009 * A FREE listing for YOUR business Register, complete a simple form and your Company or Business will be on line in our BIG BLUE BUTTON section ! Our Button is wholly owned by AmyLou Ltd PO BOX 591 • Chichester • West Sussex • PO20 4AH Email • [email protected] • Telephone • 01243 606911 Websites • www.amylou.co.uk • www.thebirthdaysite.co.uk Specialising in Business Controls, Strategy, Team Building and Meeting Facilitation. 07834 039585 01243 670439 [email protected] 12 Chichester Business News September/October 2009 Local Produce Plenty of appetite for Food Fare The second Chichester Local Food Fare will be held over the weekend of September 11-13. The first Chichester Food Fare, held last year, was a big success. More than 130,000 visitors attended the three days, making it one of the city's busiest weekends of the year. This event celebrates the best of local food with East and North Streets hosting up to 50 trading pitches. These will feature bread, cakes and baked goods, a wide range of cheeses, ice cream, lavender products, fruit and vegetables, sausages, game, beer, Indian foods, and preserves and sauces. Chichester-based cook and food writer Rosemary Moon will be presenting and cooking from the food demonstration area. She will be giving cookery tips, using many of the products available from Food Fare traders. Her advice will include what to do with leftovers and how to avoid food waste. Children and those young at heart can meet and pet animals at the mobile farm on Sunday. The animals may include a cow, sheep, goat, dog, chickens, ducks, rabbits, guinea pigs. This is a great opportunity to learn how farming and local food are linked. The Food Fare will be held in the pedestrianised streets of the city at the following times: Friday 11, 9am-5pm; Saturday 12, 9am-5pm; Sunday 13, 10am-4pm. The event is being sponsored by Better Tomorrows, a not-for-profit company dedicated to education initiatives across the county for reducing waste. If you are a local trader making and selling your own produce or you sell goods related to food, you could trade from one of the pitches over one, two or all three days of the Food Fare. Or what about organising a food-related themed event such as a wine and cheese tasting? Please contact Chichester District Council’s farmers’ markets co-ordinator Pip Frederick for an application form or to discuss being involved. Since moving into the city centre, Chichester farmers’ market has grown in size and popularity and has become one of the most successful in the region. They are held on the first and third Friday of each month and have on average 32 to 36 stalls each market. Footfall statistics for the city centre show consistently higher figures on farmers’ market days than other Fridays, illustrating how the market attracts people into the centre. Even in the current financial situation the Chichester market continues to have a waiting list of traders who want to join it. The model formulated by the council is considered to be a benchmark for other market operators to aspire to and a number have visited Chichester to see it in operation. There is now also a Farmers’ Market email club which customers can join simply by sending their email address to [email protected]. They will then receive a monthly update of new and seasonal traders with market dates and some discounts. September/October 2009 Chichester Business News 13 News Serco wins Businesslink contract As many of you will have heard, the South East England Development Agency (SEEDA) Board has approved SERCO as its preferred bidder to deliver an enhanced ‘Business Link’ support service for three years from April 2010. Business and stakeholder views strongly influenced design of the new contract and this decision came after full competitive tendering and detailed evaluation of all the bids. By setting the bar high, SEEDA intends that the new contract will deliver more support for South East businesses, by providing, for example: • More investment in frontline advice • A service which will reach more of the region’s businesses • More intensive 1-1 tailored support. SEEDA Chief Executive Pam Alexander said: “We are confident that the new service will provide consistent, high quality support to meet the needs of all businesses in the region.” Business Link Sussex and the other Business Link Services in the SEEDA region will continue to provide a comprehensive service to all their clients until the handover date, and are committed to ensuring a seamless transition with the essential focus remaining on the business customer. SERCO is a global service company which has been delivering essential public services for more than 40 years. It employs more than 70,000 people who deliver mission-critical services to government and private clients in more than 30 countries. For quality Ladies and Menswear, Personal Tailoring, Formalwear Hire and outstanding service, visit: Andrew McDowall Ltd 29-30 North Street Chichester West Sussex PO19 1LX 01243 782857 www.andrewmcdowall.co.uk The company prides itself in customer focus and has an amazingly diverse portfolio including operation of the kilometre-long Ghan trans-continental train service in Australia and London's Docklands Light Railway as well as services in IT and BPO, local government, home affairs, defence, science, nuclear, health, education and welfare to work, to name but a few. The scale and scope of the services operated by SERCO are extensive and it: • has a forward order book which stands at £16.3bn • operates traffic management systems covering more than 17,500kms of roads worldwide • provides a secure computer and software support service to all 66 UK law enforcement agencies • manages 192,000 square miles of airspace in five countries • employs 5000 scientists • manages education authorities on behalf of local governments • provides defence support services worldwide SERCO’s principal customer base is the public sector, representing more than 90% of its business and it already operates the national Business Link service and Business Link London, so has significant experience of the requirement and expectations of businesses when it comes to support services. Clearly, much work will need to be done between SERCO and the existing Business Links in the coming months and we will keep you up to date with developments as they occur. Iain Shepherd 14 Chichester Business News September/October 2009 News University of Chichester top for south coast graduate job prospects A new study has revealed that more than 94.2% of graduates from the University of Chichester are in jobs or further study six months after they graduated, making it the best university on the south coast for job prospects. The Higher Education Statistics Agency study looked at last summer’s graduates and the national average was 91%. The figures for Chichester show that it is in the top 10 universities in England for overall graduate employment. Head of the Research and Employer Engagement Office at the University of Chichester, Dr Andy Dixon, said: “This is great news for the university and shows that our graduates have fared well compared to the national picture. Although we are undoubtedly in tough times, it shows that a degree is a strong investment which stands graduates in good stead for a long and successful career.” The University of Chichester is also working with local partners including Chichester College, Arun District Council, Chichester District Council and West Sussex County Council to run the GraduateOn project. This is funded by Higher Education Funding Council for England through the Economic Challenge Fund and the package will provide support for 300 new graduates across 200 businesses, through personal coaching and mentoring, a two-day motivational course, online networks, placement schemes, seminars, business support service and subsidised knowledge transfer partnerships. Dr Dixon added: “We are committed to helping our graduates find work. GraduateOn will further strengthen the skills and employability of graduates in West Sussex and improve graduate retention in the county. This will contribute to sustainable higher-value economic recovery. The project will assist business to secure the skills it needs to succeed during this challenging time.” For more information, please contact public relations manager Sam Philpott on 01243 812155 or email [email protected] or visit www.hesa.ac.uk/index.php/content/view/1498/161 Oxjam seeks business support Oxjam, Oxfam’s month-long music festival is set to take Chichester by storm this October. A number of Chichester venues will be providing the setting to showcase the talents of many artists and bands, who are all volunteering their time in aid of the charity. The festival’s objectives concern raising money as well as awareness of Oxfam’s high-profile climate change campaign. The debate about whether climate change is really happening is a thing of the past; the efforts of the international community are now focused on how we can safeguard our future. To kick start the festival activities in Chichester, the Live Lounge at Chichester Gate will be hosting the launch party on October 8. The launch party will provide the stage to the talents of a number of local artists and musicians. The Live Lounge is just one of 11 venues across the city. “Such a positive response has been received from not just the venues, but more than 40 artists and musicians alike,” says Ajay Parekh, Director of Chichester’s Creative Media Company Kabuki Productions and Regional Manager for the Oxjam Festival. “For any charity,” adds Ajay, “Every penny counts. For an organiser creating something out of nothing is completely liberating, but challenging at the same time. It focuses everybody’s attentions on getting the most for the cause, from every penny donated. “Right now, we need support from local businesses through offers of donations, sponsorship and volunteering in order to make the event a real success. Every offer of support is worthwhile so please get involved.” With something different taking place throughout October, at a variety of the city’s venues, there is entertainment on offer to suit every taste that hopes to bring home a powerful message too. To find out more about how you can get involved through volunteering, donation, sponsorship or through attending one of the events, please contact the oxjam team on [email protected] or phone Ajay on 07710 077399. Ajay Parekh, Director Kabuki Productions September/October 2009 Chichester Business News 15 Chichester Business Guide Living Landscapes Garden Design and Construction our work speaks for us – more importantly it speaks for you Paul Bentley MSGD ARB To find out how we can help you speak loud and clear call Steve Wilson on 01243 787100 Tel 01243 575713 / 07876 452744 www.thelandscapegardener.co.uk www.wilsondesign.uk.com EDWARD WHITE & SON your local funeral director Our caring staff are here to listen and advise you 24hrs a day and 7 days a week. • Pre-payment plans available • Memorial masonry Chichester 01243 782136 74- 77 St Pancras THE DINING ROOM at Purchases R E S TA U R A N T, B A R , O F F S A L E S A city centre oasis of elegance perfect for entertaining for the discerning – offering local and regional produce – prepared with love. live Jazz Friday evenings. Mention this ad for a 10% discount 31 North Street, Chichester, West Sussex PO19 1LY Tel: 01243 537 352 full details and to book online: www.thediningroom.biz or Email: [email protected] • • • • &RQYHUW \RXU H[LVWLQJ ÀXRUHVFHQW OLJKWLQJ 6DYH D PLQLPXP RI RQ OLJKWLQJ HQHUJ\ FRVWV &XW PDLQWHQDQFH FRVWV LQ KDOI 5HGXFH \RXU FDUERQ IRRWSULQW Can you afford not to do this? &DOO 01243 578538 RU HPDLO [email protected] WRGD\ WR DUUDQJH D IUHH OLJKWLQJ VXUYH\ RI \RXU SUHPLVHV 16 Chichester Business News September/October 2009 News Maritime report By the time CBN is issued, the Southampton Boat Show will be well underway (Sept 11–20). Sales at the show will be absolutely critical to the survival of some companies and many in the leisure marine sector are holding their breath and hoping for a successful event. Unlike the London Boat Show, which attracts a large number of overseas buyers, Southampton traditionally has catered to the domestic market as well as a number of our closer European neighbours. For some companies, the show can represent their entire annual order book and it is seen as a critical benchmark for assessing the state of the industry. In recent months some big names within the sector have run into difficulty, including Tarquin in Emsworth, and, more recently, Yachts and Yachting went into Administration after 62 years of publishing. That said, both have been bought out quite quickly, which shows that there is still confidence in the longer-term viability of these companies if the finance can be put in place to get them through this very difficult period. An almost absurd issue is beginning to threaten the availability of flares to the leisure marine sector. Traditionally, Time Expired Pyrotechnics (TEPs) could be disposed of via the Maritime and Coastguard Agency (MCA) which held them in suitable storage until the MoD collected them and disposed of them. MoD is, however, now saying that it can no longer afford to have an armoured vehicle touring the UK picking these stores up from the various collection points. It is illegal to dump TEPs at sea, dispose of them with household waste or fire them to get rid of them. We are an island nation with tens of thousands of recreational craft, safety at sea is paramount and we need the authorities to resolve this issue quickly and efficiently. Stress – is it the new bad back? For some employers it’s ’the new bad back’. For others, it’s an understandable reaction to the pace of change both in the workplace and in the world outside. But whether you are convinced by every sick note that comes in with the word “stress” on it, stress is on the rise – and that’s official! The Health and Safety Executive (HSE) has indicated that “stress is likely to become the most dangerous risk to business in the 21st century”. Recent evidence suggests that two out of five employees suffer from work-related stress, with 13.8 million work days lost each year as a result. The average period for absence where stress is the cause is 28 days, making it one of the major causes of long-term sickness absence – up there with musculoskeletal disorders. Stress can affect people mentally, in the form of anxiety and depression, and physically, in the form of heart disease, back pain and alcohol and drug dependency. Any absence is expensive for organisations, but absence due to stress has legal implications which can be hard for businesses to deal with. Of course, an increase in absence is not the only outcome of a stressed workforce; low morale reduces productivity, and staff turnover goes up as employees leave. Employers do have a legal responsibility to tackle stress in the workplace. Under the Management of Health and Safety at Work Regulations 1999, employers must assess the risk of stress-related ill health arising from work activities and under the Health and Safety at Work Act employers must take measures to control that risk. Apart from the law, there are also some very good practical and commercial reasons to tackle stress in the workplace. • Increase staff performance and productivity; • Reduce staff turnover or intention to leave; • Help with staff recruitment and retention; and Tackling a stressed workforce will also have a positive impact on customer satisfaction and on the reputation of the wider organisation. Stress in the workplace rarely disappears on its own and it can be difficult for employers to spot the symptoms until it becomes a problem. Employers often find it difficult in managing stress themselves, let alone managing and reducing stress across the workforce. Bringing in external help and advice is often the first step in identifying and then reducing workplace stress. In the South East, Acas has a network of expert advisers who can help businesses identify some of the bigger issues affecting the workplace – such as the systems for informing and consulting employees – and provide practical advice and support helping manage and reduce stress. We also have a telephone helpline which can offer information and advice on a wide range of employment relations issues. Acas can help businesses achieve the Health and Safety Executive standards for tackling work-related stress. We also work with businesses to secure the commitment of the workforce and to develop practical solutions to problems identified. To help businesses across the South East, Acas is holding a ‘Managing Stress’ training course at the Brighton Metropole on October 22. The course will be looking at what organisations and individuals can do to tackle stress at work and, thereby, improve health and well-being – leading to a more motivated and productive workforce. For more information about how Acas can help your company and for information on the ‘Managing Stress’ training course, As well as reducing absenteeism, it will help to: • Improve employee commitment to work; visit www.acas.org.uk or call the Customer Services Team on 08457 38 37 36. September/October 2009 Chichester Business News 17 Business Link Free hospitality and tourism business guide Business Link and Tourism South East have produced a guide for business owners in the hospitality and tourism sector as individuals, businesses and families cut back on perceived ‘luxury’ services in light of the economic downturn. The survival and long term health of this industry, which generated around £10.5 billion in expenditure last year and accounts for 300,000 jobs in the region, is vital. Business Link and Tourism South East urge businesses involved in this sector to review their operations and find ways to respond to changing levels of demand. The guide suggests ways for business owners to make improvements to their enterprises so that they can be in the best shape to retain and attract more customers. The 16-page guide is focused on key challenges and opportunities for the sector such as – managing cashflow; mitigating increases in costs; reviewing supplier agreements and undertaking training to improve customer service. Tourism companies which have benefited from free support from Business Link include: • The New Steine Hotel, Brighton, which had a free environmental audit, arranged by Business Link, and is now saving money on its energy bills. • Enchanted Manor, which was renovated by the owners and has achieved industry awards as recognition of their hard work. • Hooley-Sha-Mooli, a sole trader in catering, who took advantage of free Business Link workshops for help with finance and running a business. To get hold of a free copy call 0845 600 9 006 or go to http://www.businessquestionsanswered.co.uk/hospitality andtourism. Chief executive, Tourism South East, Michael Bedingfield explains: “This is an excellent Business Link Guide for businesses in tourism and hospitality sectors. It’s a concise manual with useful information about actions and decisions about how to run your business to cope in these uncertain times.” Business owners can also book a business review to assess the strengths, issues and opportunities for the business, and get an independent assessment of their current situation. For more information, call 0845 600 9 006. Lewis Brownlee Sherlock Chartered Accountants Independent Financial Advisers We have the expertise to help with all aspects of tax and financial planning *Personal tax and investment* *Business tax (UK and overseas)* *VAT advice* *Business start ups* *All forms of accounts* Initial consultation is free Avenue House, Southgate, Chichester, West Sussex PO19 1ES T: 01243 782423 F: 01243 528918 E: [email protected] W: www.lewisbrownleesherlock.co.uk Registered by the Institute of Chartered Accountants in England and Wales to carry out company audit work. Authorised & regulated by the Financial Services Authority. The FSA does not regulate taxation. 18 Chichester Business News September/October 2009 New Members Welcome to our new members OBE Fabrications Amberley Project Management Ltd Contact: Type of Business: Telephone: Email: Website: Contact: Type of Business: Telephone: Email: Mark Osborne Metal fabricators 01243 531538 [email protected] www.osbe.co.uk Stephen Royffe Interim financial management 01243 605329 [email protected] Investment Solutions Cobens Contact: Type of Business: Telephone: Email: Website: Phil Klimek Corporate Independent Financial Adviser 0845 013 6790 [email protected] www.batesadvice.com Raising Awareness Productions Contact: Type of Business: Telephone: Website: Peter Fildew IT 01243 829728 www.raisingawarenessproductions.com Contact: Type of Business: Telephone: Email: Simon Moore Financial advisors 01903 214640 [email protected] At Market Ltd Contact: Type of Business: Telephone: Email: Website: Stephen Baker Online local goods and services market 01243 280000 [email protected] www.atmarket.co.uk The Directory Group SWAG (South West/West Sussex Arts Group) Contact: Type of Business: Telephone: Email: Michael Follis Arts & heritage association 01798 344068 [email protected] OBE FABRICATIONS OBE Fabrications is your one-stop service to providing all your metalwork solutions. Specialising in bespoke customer requirements, we provide metalwork in mild steel, stainless or aluminium; fabrication in either MIG or TIG welding and the facilities to roll steel, manual milling and turning. OBE Fabrications offers a 'design to completion' service for either industrial, commercial or residential metalwork; • • • • • • • • Staircases Balustrades Balconies Gates and railings Structural steel work Industrial work furniture Site work General fabrication. Call now to discuss your metalwork requirements and let the team at OBE Fabrications provide you with your metalwork solutions. Contact: Type of Business: Telephone: Email: Website: Torynn Keefe Advertising 01730 266 746 [email protected] www.thedirectorygroup.co.uk RAISING AWARENESS PRODUCTIONS In 2008 Raising Awareness Productions was formed after Choi-Bo Productions (the team behind the highly-successful Choi-Bo exercise video) merged with a number of other professionals in order to not only produce high definition/high quality content but develop solutions in order to deliver that content to customers. The merging of these entities has enhanced the highly professional work ethic which made Choi-Bo productions so successful. Our highly-motivated and creative team consists of established producer and director, software engineer, four cameramen, editorial, animator, web developer. Some of our clients include: (Media & Broadcast Sector), Universal Pictures, Sky TV, Body in Balance, The Really Useful Health Show, (Educational/Charity/Public Sector). The National Health Advisory Service, The Humane Society – Dr Michael Greger, The EFT Centre , (Financial Services Sector) Merrill Lynch, Fidelity Investments, (Manufacturing and Retail Sector), Bacardi-Martini Ltd. Raising Awareness Productions can be contacted as follows: OBE Fabrications Ltd Call 07775 500827 – Peter Fildew (Sales) Unit 1 Leigh Road, Terminus Road Industrial Estate, Chichester, 07931 560412 – Anthony Aurelius (Producer/Director) West Sussex, PO19 8TT Email: [email protected] Tel: 01243 531538 e-mail: [email protected] Website/Software Development: [email protected] If you are a member of a networking group that would like to promote itself in the Chamber newsletter or have an event coming up soon that you would like to publicise please contact Julie Harrison T/F 01243 531765 E [email protected] September/October 2009 Chichester Business News 19 New Members AMBERLEY PROJECT MANAGEMENT LIMITED I worked with companies in the 1980s recession, the 2000 post dot com downturn, and the contractions following Sept 11, focusing on cash flow generation, working capital management and financial strategy, and am happy to share my experiences on a confidential basis. In the current tighter trading conditions, I am advising growing companies on financial strategy, including cash flow, finance raising and accounting issues. I also work on transforming finance departments into first class functions, though BPR delivering enhanced controls, more efficient processes and procedures, faster close and improved management reporting, including identifying areas for profit improvement, and cost reductions. Contact: Steve Royffe Mobile: 07974 768277 Phone: 01243 605329 Email: [email protected] ATMARKET – THE LOCAL MARKET FOR LOCAL GOODS AtMarket, is the brainchild of two local businessmen, Stephen Baker and Derek Bond. Their cyber toll market combines technology with a historically proven fair route to market. The ‘virtual farmers market’ means buyer and seller take advantage of being connected on-line with neighbourhood products delivered to the door. AtMarket has the backing from the leading local quality names such as the Goodwood Estate, O’Hagans sausages, Appledram Farm and Relish in Spice. AtMarket is the cyber door to fair value, stimulating local supply and restoring traditional values. www.atmarket.co.uk is where YOU can sign up to the atmarket revolution! SWAG LTD (AKA CHICHESTER ARTS AND HERITAGE PARTNERSHIP) SWAG was formed in 2000 by the Duke of Richmond as an information/networking group whose members range from individual artists to the large local arts and heritage organisations. SWAG has recently researched the branding of Chichester as a ‘City of the Arts’ (the launch of this project is imminent) and other current developments include SWAG becoming the arts/heritage component of Visit Chichester and being invited by CDC to form a new arts/heritage strategic partnership. With the proven economic and lifestyle value of links between cultural and commercial success, SWAG looks forward to a rewarding partnership with CCC&I, promoting the extraordinary appeal of Chichester and its environs. www.swagltd.com New web-based software system to manage business goals for SMEs iK Developments Limited, based in Chichester, is pleased to announce the launch of its new product DINAMIKS® LITE. DINAMIKS® LITE is a web-based software system which will help small/medium sized businesses improve their productivity, reduce costs and help develop staff. The product – DINAMIKS® LITE – is a web-based employee performance appraisal solution aimed at small to medium sized businesses. It requires no physical installation as it is accessed securely via any PC with an internet connection, 24 hours a day, seven days a week and it is: • simple to operate Special offer for CCCI members from Juliet Pick Designs We pride ourselves on supporting the local economy by making all our bespoke soft furnishings here in West Sussex. Our upholsterers are locally based too. In order to make our services more affordable for members, we’re offering a discount of up to 20% on all fabrics purchased for new projects confirmed by October 31. We can’t reduce our makers’ labour costs, but we can offer a reduction on the price of fabrics. Estimates are prepared free of charge. Call Juliet 01243 779696 or email:Juliet@pad-décor.com • secure (all traffic is 128bit encrypted), and • cost-effective at just £15 per person per year DINAMIKS® LITE automates the performance appraisal process, promotes and supports the setting of good quality performance objectives, encourages the cascading of business goals, includes both individual performance and development plans, supports the regular monitoring of progress throughout the year, prompts staff of approaching target dates through automated e-mail reminders and provides visibility through inbuilt set of analytical reports To view the product and assess the benefits visit the new website at www.ikdevelopments.com A new member of the JANDA team Many congratulations to Jon and Angela Munn from JANDA Photography on the birth of their beautiful daughter Freja. 20 Chichester Business News September/October 2009 Members News ‘Blue Q Day’ A Salon Success Q Hair and Beauty, 37 North Street, Chichester, hosted a fundraising day in aid of St Wilfrid’s ‘Hospice at Home’ charity appeal on July 15. The excited team donated their time, efforts and skills for donations to the charity, providing cut and blow dry appointments for donations. The salon team also sold ‘blue’ cakes, in their ‘Blue Q’ T-shirts, kindly donated by Arun Signs, as well as holding a collection during the entire day. To end the fundraising day for ‘Hospice at Home’, a celebration party from 4pm to 6pm was held, with music from WintertoneS. Food and wine, kindly donated by The Dining Room, Chichester, was served to guests by waiters of the local restaurant. Guests attending the late afternoon celebration event included hairdressing industry VIPs, key Chichester city figures, salon clients, family and friends. The total amount raised was £651.16 which will go towards providing and promoting high quality specialist palliative care through in-patient and community services. ‘Hospice at Home’ is a new initiative that has been met with great community enthusiasm. Salon Managing Director Dawn Lawrence who was key to the organisation and decision-making of the ‘Blue Q Day’ event, said: “Each one of us at Q hair and beauty has, or knows someone who has benefited from the care that St Wilfrid’s provides; It’s our pleasure that we have been able to contribute and give back to the great work they do.” Creative Director Helen Kewell said: “The finale to the day was amazing, the salon was a buzz of activity, with music and goodwill.” National Art offers more prize money The National Open Art Competition Chichester, opens its 13th Annual Art Exhibition at The Minerva Theatre Art Gallery on November 7. Entry is free. Six thousand visitors enjoyed the show last year and it was reported as “One of the best contemporary art exhibitions seen outside London in 2008”. On Monday November 16 there is also the inaugural CHICHESTER ART LECTURE at The Minerva Theatre. Andrew Graham Dixon will talk on MICHELANGELO and THE SISTINE CHAPEL. Tickets are £10 from The Festival Theatre Box Office. Would any chamber members please consider advertising in the superb art exhibition brochure. Neil Lawson Baker would be delighted to hear from members who would be willing to help support this important Chichester charitable project which now offers £40,000 in corporate and privately donated prize money... more than any other art exhibition in the UK. He would be delighted to come and see you in your office. Tel 01243 576082 www.thenationalopenartcompetition.com Masterclasses, Success and Networking Business Focus ’09 is set to be a successful event. All the exhibition stands have been taken and our masterclasses and seminars are filling up fast – make sure you reserve your place! Learn how to: Balance your “Marketing Mix”; Beat the Dragons at their Own Game; Bid for Public Sector Contracts and Sell to Large Companies in our masterclasses. The seminars taking place throughout the day include: Planning for the Future; Face up to Employment Issues; Designing Demand and Manage your Crucial Cash Flow – all of which are vital for a business to survive. Our Success Panel Q&A sessions consists of well known “local companies done good”, who are willing to tell us how they did it! We’re thrilled to be welcoming Caron Howe from the wonderful baked treats company More Food, Simon Pattinson from our favourite local chocolatière Montezuma and Tom Sloan from WiredRed, providing innovative online video conferencing. So come and hear their inspirational stories about how they grew their businesses and reached where they are today. Our networking session takes place in the afternoon after the exhibition has closed, which enables all the exhibitors to attend as well as newcomers. We are expecting to attract around 70 companies, so make the most of your networking skills and make new contacts and leads – you never know what might come up! Seminars and masterclasses are free of charge and take place in two time slots on 28 October. They’re filling up fast, so don’t forget to book your place online at www.sussexnewspaperevents.com. September/October 2009 Chichester Business News 21 Members News ChiBeds@Bosham celebrate their 15th anniversary in style ChiBeds, located in Bosham, Chichester, is one of the South Coast’s leading bed stores, and this year celebrates 15 years in business. So what is the secret to such a successful business for all these years, particularly in the recent economic downturn? Managing Director Geoff Bass tells us that it’s down to a simple mixture of a personal service, a wide range of quality products and friendly, expert advice. The ChiBeds team offers a personal service based on a thorough understanding of the bed and bedroom furniture market. They thoroughly believe in their products, and know them inside out. This makes a genuine difference when it comes to talking to and dealing with customers, and the team hope that this comes through in every transaction they make. Ultimately, they believe that their expertise is the best in the area. Why not give them a try and see what you think for yourself? Geoff goes on to say, ‘We work hard to ensure our collections suit the purposes of today’s customers and is the best of budget ranges through to exclusive luxury. Service is a vital part of our business and gives us a significant edge. All the showroom and delivery team are focused on giving the best customer service which is how we set ourselves apart from the chain stores.’ ChiBeds pride themselves on being part of the local community. They focus on recommending the most suitable bed and furniture based on customer needs, and their customers know that they can get competitively priced products. When delivering items, the team will always assemble the bed, placing it where the customer would like it and dispose of the old bed. Feedback received shows that customers appreciate this, and this makes it an important part of the ChiBeds ethos. If you would like some more information on ChiBeds, please call 01243 576622, visit www.chibeds.co.uk or why not pop into the store to see it for yourself at Bosham Roundabout, Bosham, Chichester. 22 Chichester Business News September/October 2009 Members News Networking Needs Chichester Chamber Unveiled Chichester Chamber of Commerce is set to unveil its new website at the Business Focus 09 exhibition. The site will be showcased at the event on the Chamber stand and members are invited to test it in all its glory! DREAMS COME TRUE needs: Corporate sponsors & Volunteers to help organise events – ‘We fulfill dreams for terminally-ill children’ Contact: 01730815000 www.dctc.org.uk The tender process started in quarter one of this year, when all Chamber members were invited to tender for the project. After a great deal of deliberation and discussion, WSI Net Expert was brought on board for the project in July. With much going on behind the scenes, we will be able to unveil our exciting new site at Business Focus 09, which offers a friendly resource for members and non members alike. So pop along to the stand and join us in wetting the “baby’s head”! BUSINESS MENTORING Helping you to help yourself – No charge first visit – Nothing to lose – Lots to gain! Contact: Robin Hamilton 07834 039585 MERITZ We embroider or print corporate clothing – as well as selling sports stuff 45 North Street, Chichester Tel: 01243 539909 National Express tickets on sale in city DON’T FORGET! Chichester Tourist Information Centre is adding to its portfolio of useful services for visitors and residents by starting to sell National Express tickets for coach travel throughout the UK. As a Chichester Chamber of Commerce & Industry member, you are able to hire a high-quality XGA projector for only £15 per day and the screen for £3.50 per day. It comes with remote control and integrated laser pointer. Please book through the chamber office 01243 531756 or [email protected],uk For more information, visit the office at 29a South Street, Chichester, or call 01243 539435. Help your Business to stand out!! To advertise in Business Matter please call 01243 534144/ 01243 534117 Inserted monthly into the Observer series, over 38,000 copies. www.chiuni.ac.uk One of the UK’s leading modern universities – on your doorstep! The Best … University of Chichester ranked as the best modern university in the UK for student satisfaction. The Independent Newspaper, Complete University Guide 2010 Student Experience… Voted the top modern university in the country for allround student experience. Times Higher Education, Student Experience Survey 2009 Research … 75% of research submitted by the University was rated as world-leading, internationally excellent or internationally recognised Research Assessment Exercise 2008 Completion … The top modern university for the percentage of students who complete their degree (89.2% of our students going on to complete their degree courses) The Times Good University Guide 2010 To find out more, visit our website below or contact our Admissions department: tel: (01243) 816002 or email: [email protected] At Westergate House, we believe that experiencing a dementia doesn't stop you from leading a full and active life. Having taken the difficult decision with a person experiencing a dementia to find a care home, there is still a challenging process ahead to find the right home. • How do I find a care home with expertise in dementia care? • How will I know what good dementia care looks like? Many people have no idea where to go for help – you are not alone. We recognise the needs of every individual and have created our ‘Memory Lane Communities’ , which have at their heart: • The creation of a home-like feel • The provision of expert care and support • Supporting life-skills and individuality • Promotion of wellbeing • Enabling freedom through choice • Involvement of family and friends wherever possible. Westergate House Care Home | Tel: 01243 544 744 Denmans Lane, Fontwell,West Sussex, BN18 0SU www.barchester.com workplace consultancy design/space planning construction/fit out office furniture procurement move management health and safety post project support leasing Please call: T: 01243 527300 E: [email protected] TSI (UK) Limited 41-42 Southgate Chichester West Sussex PO19 1ET www.tsiworkspace.co.uk
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