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many thanks - VNA of Middlesex-East
2014 ANNUAL REPORT MANY THANKS V N A O F M I D D L E S E X- E A S T MANY THANKS VNA OF MIDDLESEX-EAST This Annual Report is a celebration of our accomplishments and expression of gratitude to our family of donors. Charitable support has made the good work described on the following pages possible. We are especially thankful for our many long time donors who give year after year. As we transition into our new Lahey Health affiliation, this support will continue to be critical to our mission to provide the very best home health and hospice care to our community. Thank you to all who open their heart and lend their support. Your generosity has made our success possible. Cover photo: Meg Meffen, RN A YEAR OF TRANSITION ANNUAL REPORT TO DONORS 2014 DEAR FRIENDS, A successful transition between levels of care can make a great difference in the health of our patients. As they move from hospital to home, careful coordination and good communication safeguards their health and promotes recovery. This has been a key component of our work for many years. A successful transition can also be important to the health of an organization and in 2014 we embarked on one of our own. On October 1, VNA of MiddlesexEast and Lahey Health agreed to the terms of an affiliation that brings our agency into the Lahey Health system. This decision did not come lightly. After months of thoughtful discussion, our Board of Directors determined this move would be an opportunity for growth and security within the rapidly changing healthcare environment. With providers aligning together in Accountable Care Organizations (ACOs), alliances are being quickly formed. Our partnership with Lahey Health places us in one of this region’s premier healthcare systems. As we move into a larger, hospital affiliated organization, we will see new opportunities to promote the value of homecare and hospice. This integration will give us increased ability to educate both professional and family caregivers on how homecare can improve health status and how palliative care and hospice can improve quality of remaining life for those facing terminal illness. The Annual Report is a celebration of our accomplishments and expression of gratitude to our many supporters. Our family of donors plays a vital role in our continued success. We thank you for your past generosity and ask that you continue your support as we move into this new and exciting partnership. Sincerely, Merry Beth Rucker, CEO Julieann M. Thurlow, President Board of Directors Merry Beth Rucker, Julieann M. Thurlow, CEO President Board of Directors VNA of Middlesex-East | 2014 Annual Report 1 2014 ACCOMPLISHMENTS SECURITY FOR THE FUTURE Many healthcare acquisitions, mergers, and alliances are taking place in Massachusetts to prepare for the continued development of Accountable Care Organizations, called ACOs. These organizations include doctors, hospitals, and post acute care services like our agency that have joined together to provide all the care a person may need, reimbursed by a global payment. A working relationship with Lahey Health for more than 21 years led us to explore how our two organizations could benefit from an affiliation in response to this changing healthcare environment. After months of discussion, it became apparent that a formal relationship would better promote seamless care to patients from hospital to home as well as offer a greater opportunity to provide integrated palliative and hospicecare planning at a time when demand for those services is expanding. The formal affiliation was completed in October 2014 with a transition period of one year. During this time strategic planning will be focused on combining the home health care services of Lahey Health at Home, Winchester Home Care, and VNA of Middlesex-East to streamline the delivery of post-acute care in the Lahey Health system. With over a century of experience, we bring a wealth of knowledge to the planning now taking place. SERVING MORE PATIENTS, MORE COMMUNITIES VNA of Middlesex-East saw an 8.9% increase in referrals in 2014, serving nearly 5,500 patients in 62 Greater Boston communities. Growth is expected to continue as we see incentives in the healthcare system shifting care to the home from higher cost settings. As a member of Lahey Health we are looking forward to working with physicians to help patients receive the right care, at the right time, in the right place. 2 VNA of Middlesex-East | 2014 Annual Report BARBARA KENT JULIE FOY-PACK, RN “SHE IS MY LIFESAVER.” Barbara Kent is a very young looking 85 years old who says seven children and using moisturizer every day since 1956 is her secret to a beautiful complexion. She is in excellent health but a recent fall in her bedroom resulted in a fractured pelvis that is now beginning to heal with help from the VNA. Our nurse Julie Foy-Pack visits regularly to check her vital signs and manage the medication she is taking to prevent blood clotting. Mrs. Kent says she couldn’t be happier with the service. Julie is always willing to take that extra step for Barbara’s wellbeing, including checking that her prescriptions are called in correctly and someone is available to pick them up for her. “Julie is my lifesaver,” says Mrs. Kent. “And I mean that most sincerely. I am so appreciative of what your organization has done for me.” VNA of Middlesex-East | 2014 Annual Report 3 ANNA WELCH BRIAN PAROW PT “HE IS SIMPLY THE BEST.” When Anna Welch missed a bottom basement stair in her home, she fractured the bone below the knee. It has been a challenging recovery with side trips to the hospital and rehab but she and her daughter Diane are quick to sing the praises for VNA of Middlesex-East physical therapist Brian Parow. Diane explains, “He really cares. When I became overwhelmed trying to coordinate my mother’s care, he quickly stepped in as our advocate and helped me navigate through the healthcare system.” Brian visits twice a week to help Mrs. Welch rebuild leg muscles, and teach her how to safely rise from her wheelchair, use her walker correctly, and deal with stairs. He also teaches Diane how she can safely assist her mom to move around. “He is a wonderful, caring young man who has my mom on the road to recovery. He is simply the best!” 4 VNA of Middlesex-East | 2014 Annual Report 2014 ACCOMPLISHMENTS AMONG THE BEST IN THE NATION For a ninth year in a row, we were named among the Homecare Elite, earning a spot in the top 500 list of homecare agencies in the country. This annual review is based on quality outcomes, patient experience, and financial performance. We also remained focused on maintaining one of the lowest rehospitalization rates in the state with innovative patient care protocols, intense patient communication and education, and daily telemonitoring to help patients better manage their health at home without repeated trips to the hospital. CONTINUED GOOD WORK We are fortunate to have the charitable support of many generous individuals, businesses, and foundations. Your gifts assure that we are able to provide care to all in need regardless of ability to pay for service, keep current with technology, and maintain our Hospice House in top condition. These gifts also help us introduce new programs and maintain existing ones that offer our patients an extra level of care. Established programs include those that provide adaptive, safety and diagnostic equipment to patients. Many of our elderly patients struggle to keep up with medical costs and cannot afford items clinicians may recommend to help them stay safe and independent. To address this issue, the agency established an inventory of equipment that we can offer free of charge to patients in need. For patients with low vision we have magnifiers, talking watches, plastic food guards, and lamps. For patients with diabetes we have therapeutic socks, foot mirrors, and glucometers. For memory care patients we have a variety of safety alarms and video/audio monitors to help family caregivers prevent their loved one from wandering. We also have wrist blood pressure monitors, oximeters, and scales for patients who decline telemonitoring but need to carefully track vital signs. New programs include a Sawtelle Family Hospice House Music Therapy Program made possible by a grant from the East Boston Savings Bank Foundation. A certified music therapist visits with patients weekly. She interacts with easy conversation and uses song with voice, guitar or hand held percussion instruments to decrease anxiety and pain and promote relaxation. During her visits, patients’ worries often take a pause and eyes light up as they listen to familiar songs and melodies. VNA of Middlesex-East | 2014 Annual Report 5 KATHERINE CLARK HEATHER MACVANE, PT “I COULDN’T DO IT WITHOUT THEM.” Katherine Clark says she wants everyone to know the importance of recognizing the signs of stroke. When she reached for her TV remote one recent morning, but couldn’t grip it with her hand, she sensed something was terribly wrong. She was right. After a call to 911, she was quickly taken to Winchester Hospital where she was administered tPA, a drug that greatly improves the chances of recovery if given within three hours of suffering a stroke. She is thankful that although she needed carotid artery surgery and inpatient rehab, she did not suffer major effects. Mrs. Clark is recovering at home now with the help of the visiting nurses, working with physical therapist Heather MacVane to improve her balance and gain more mobility on her left side. She is ready to get back on track with her busy life volunteering, painting, and visiting with friends. “My home health team is marvelous,” says Mrs. Clark. “I couldn’t do it without them.” 6 VNA of Middlesex-East | 2014 Annual Report 2014 VOLUNTEERS BOARD OF DIRECTORS, AND MANAGEMENT VOLUNTEERS Gale Alles Charlene Bosley Kathy Cardillo Joanne Censullo Fran Cheney Barbara Cunningham Kathleen DeMarchi Karen Flammia Pat Fritz Maureen Gauvin Marie Giglio Pat Hagan Valerie Hall Donna Henessey Jennifer Hickey Eileen Kirby Marie Leen Angela Lombardo Kathleen Lukens Karen McCormack Catherine McLeod Carly Mello Kristina Miele Dotty Newman-Burke Lori Pinkham Joe Proulx Anna Rainone Chuck Roach Sharon Rogers Lorraine Santoro Lindsay Sayward Annabelle Shields Pat Simons Patty Spry Rick Spry Kathleen Sullivan Bridget Sumner Neil Sumner Barbara Swansburg Karen Todd Debbie Veneziano Linda Woolf BOARD OF DIRECTORS MANAGAGEMENT Julieann M. Thurlow, President Lawrence Laspesa, CFO Keith Taylor, Vice President Kenneth Williams, Treasurer Pat Black William Burns Carol Donovan Martina Kirby Will Lojek Karen Marshall Mark Mulligan Merry Beth Rucker Merry Beth Rucker, CEO Karen Agahigian, COO Michelle Coullahan, Finance & IT Director Caitlin Angiolillo, Clinical Director David Agahigian, Hospice House Administrator Christine Black, Information Systems Manager Kathleen Downey, Referral & Intake Manager Christine Hawrylak, Community Relations Director Katherine Hayes, Staff Development and PI Manager Whitney Liechti, Clinical Manager Theresa LeBrun, Clinical Manager Laurie Marcotte, Human Resources Manager Kimberly Stenquist, Hospice Manager Gary Woodworth, OASIS Manager VNA of Middlesex-East | 2014 Annual Report 7 2014 DONORS THANK YOU VNA of Middlesex-East gratefully acknowledges the generosity of our family of donors. We thank all who donate to our organization through memorial gifts, holiday and spring appeals, special events, foundation grants, and unsolicited gifts. Our community support is at the core of our success. Please know that as we move into our Lahey Health affiliation all gifts made to VNA of MiddlesexEast will remain here to support our patients, programs, and Sawtelle Family Hospice House. $10,000 TO $25,000 The Adelaide Breed Bayrd Foundation Helen Walcott Stockwell Trust $5,000 TO $9,999 The Boston Foundation Ms. Cory Destribats East Boston Savings Bank Charitable Foundation Ms. Winnifred Hawley Howard C. Connor Charitable Foundation Inez K. Woodberry Trust of 2000 $2,500 TO $4,999 John Donnelly Trust Fund Mr. & Mrs. Kent Larson TSB Charitable Foundation United Way Gifts $1,000 TO $2,499 Boston Evening Clinic Foundation Joe & Johanna Carregal Mr. Brian Danley Ms. Catherine Doig Mr. Mark Feeney George A. Ramlose Foundation Give with Liberty Employee Donations Mr. & Mrs. Richard Kozar Mr. & Mrs. Cyrus Linscott Bill & Janet Monagle Mr. Harry Rothmann Ms. Kim Gassett Schiller Mr. William Silk Mr. Robert Tarara Mr. Joseph Yanushpolsky $500 TO $999 Allen Lund Company, Inc Ms. Sophie Andreadis Mr. & Mrs. Douglas Berthiaume Ms. Cheryl Bonitz Mr. Nelson Burbank Mr. Robert Conaty Ms. Patricia Connolly Ms. Catherine Cronin Ms. Janet Cusack Mr. Brian Desmond Mr. & Mrs. Keith Dissel Ms. Sandra Folkins Ms. Marie McDonald Mr. Richard Merrill Mr. & Mrs. Richard Miller Mr. Finton Mohyde 8 VNA of Middlesex-East | 2014 Annual Report Robert & Melanie Murphy Ness/Rodenberg Family Foundation Mr. Robert Nuttall Mr. & Mrs. John O’Neil Ms. Jean Perreault Ms. Kathleen Power Reit Management & Research LLC Mr. Anthony Rickley Ms. Judith Robinson Mr. Richard Rush Mr. Robert Silk Mr. Jerry Slack Ms. Mary Smith Mr. Louis Stella Ms. Sefany Stellakis Mr. Horace Trotta Ms. Rita Walsh $250 TO $499 Mr. Steve Andreadis Mr. John Atkinson Mrs. Jo-Ann Barretto Boston Private Bank & Trust Company Mr. Robert Brennan Mr. Neil Buckley Ms. Kay Byers Mr. & Mrs. William Campbell Claddagh Pub & Restaurant Ms. Helen Cocuzzo Mr. John Cordo Mr. F. Edward Dawson Ms. Martha Del Nido Mr. John Dineen Ms. Erica DiNitto Ms. Marina Douglas Ms. Brenda Dukeshire Mr. Don Falkenstein Ms. Kimberly Faulds Ms. Deborah Fitzpatrick Frazzetta Family Friends at Dept of HUD-OIG Friends of Tony at General Electric Mr. & Mrs. Joseph Giannetti Ms. Vanessa Giglio Give with Liberty Employee Donations Mr. & Mrs. James Goodwin John Hancock Financial Ms. Elaine Goyette Mr. Jose Alirio Cro Granito Ms. Barbara Grondine Mr. Richard Hale Ms. Ruth Haradon Ms. Janice Houghton Ms. Ann Hruby Mr. Carl Humphreys Ms. Florence Jones Lahey Med Center Emergency Dept Ms. Gail Larsen-MacPhee Mr. Francis Laverdure Mrs. Margaret Logan Mr. & Mrs. Harold MacGilvray Mr. William Mahoney Majilite Corporation Mr. Lawrence Munini Plymouth Rock Foundation Mr. Robert Romeo Shaughnessy Family Shellia and Howard Galligan Fund Sisters Against Ovarian Cancer Mr. Eugene Smith Ms. Patricia Strachan Ms. Margaret Taft The Reed Corp/Olde New England Granite The Richmond Group TRG Builders Mr. Michael Tsuk $100 TO $249 A-1 Exterminators Ms. Dora Adams Ms. Elise Adams Mr. Jonathan Adams AHA Consulting Engineers, Inc. Caroline & Avi Alhadeff Mr. Malcolm Allen Mr. Stephen Ambrose Ms. Donna Andon Nick & Fran Andreadis Anonymous Mr. & Mrs. Anthony Annear Mr. & Mrs. Robert Antonuccio Carmine & Elaine Aquilino Arrowstreet Mr. Louis Awad Mr. Brian Babcock Ms. Nancy Ballantyne Ms. Ellen Barch Mr. Garrett Barry Dr. James Beaudry Ms. Paul Beckett Ms. Saturnina Belanger Ed, Doreen, & Ryan Bernasky Ms. Victoria Bertucci Billing Office of Sports Medicine Body Infusion by Her LLC Ms. Laura Boerman Mr. Bruce Bonnell Mr. Harry Boodakian Herbert William Boudreau Ms. Renee Bouffard Ms. Barbara Boyd Ms. Karen Brady Mr. & Mrs. Dennis Breed Mr. Michael Bresnahan Mrs. Everett Brown Mr.& Mrs. Lawrence Brown Mr. Robert Brown Mr. Richard Bugg Ms. Gail Burati Ms. Renee Burba Ms. Susan Burke Richard & Jean Burns Mrs. Roberta Burns Ms. Lori Bush Carol & Richard Cahill Ms. Diane Callahan Ms. Rosemary Camacho-De Sousa Cambridge Urological Associates Maria & John Camilo Ann & Louis Capozzi Joe & Connie Carbone & Family Ms. Lorraine Caristo Mr. & Mrs. Paul Carlson Ms. Nancy Carney Ms. Susan Carota Carregal Family Mr. John Carter Ms. Gail Caruso Ms. Sheila Caruso Mel & Barbara Casa Mr. Robert Cauldwell Paul & Tricia Chapple Mr. & Mrs. Paul Chisholm Mrs. Marjorie Cimmino Mr. & Mrs. William Clancy Ms. Elaine Clark & Family Ms. Julie Clifford Ms. Patricia Coady & Sons Ms. Denise Colbert Community Health Network, Inc. Columbia Construction Co. Concord Carlisle Pop Warner Ms. Jacqueline Conlon Mr. Francis Connors Ms. Mary Ann Connors Conti Family Ms. Rose Marie Convery Ms. Ginger Coppola Mr. James Corbin Erica, Chip & Sharlene Cormie Ms. Marjorie Cormier & Family Ms. Diane Corsetti Ms. Julia Cote Mr. Barry Crafts Mr. Patrick Crann Ms. Leatrice Crivello John & Evelyn Cullen Ms. Margaret Cullinane Mr. & Mrs. Christopher Cummings Mr. & Mrs. Kirkland Curley Ms. Cheryl Curtin Mr. James Dailey Mr. & Mrs. William Danahy Ms. Sharlee Datnoff Dr. Katherine Dawson Ms. Jeanette DeAldrey Ms. Susan DeCaprio Mrs. Rose DeFranzo Mr. David Delande Mr. John Dempsey Ms. Janice Denehy Mr. & Mrs. William Denhard Mr. Bill Derry Mr. & Mrs. Michael Desmond Ned & Pat Dever Ron & Joanne DiBella VNA of Middlesex-East | 2014 Annual Report 9 Mr. Frank DiMambro Mr. Carlo DiPersio & Family Mr. Robert John Dirkman Frank & Barbara DiSalvo Mr. Neil Dreher Cathi & Mark Duffy Ms. Joan Duffy Ms. Mary Ellen Dwyer eClincalWorks Employees of Brookline P.O. Ms. Helen Essigmann Mr. Paul Everberg Mr. Michael Fahey Ms. Doreen Fairbairn Fantasia Family Bruce & Loraine Farmer Ms. Dorothy Faulkner Ms. Sandra Ferreira Mr. John Ferrera Mr. & Mrs. Joseph Ferretti Mr. Matthew Fichtenbaum Mrs. Ann Fitzgerald Mr. Brian Flynn Mr. Daniel Flynn Mr. & Mrs. Brian Foley Mr. Daniel Foley Ms. Diane Foley Mr. John Folger Formcraft Tool Company Janet & Ronald Fortin Ms. Suzanne Foster Ms. Jeanne Foti Mr. & Mrs. Robert France Friends & Neighbors of Leo Peachey Friends at Cubby Oil Mr. & Mrs. Costanzo Fustolo Ms. Josephine Gagliard Al Galante & Family Mr. & Mrs. James Gallagher Ms. Mary Ann Gamble Mr. Frank Garvey Bob & Lucy Gedies Ms. Melany Gilboe Mr. Richard Gill Ms. Susan Gill Glantz & Miller Family Francis & JoAnn Glavin Mr. Earl Gooch Goody! Goody! Mr. Carroll Goon Ms. Barbara Gourdin Mr. & Mrs. John Graney Ms. Diane Gray Ms. Jean Grenham Greystone Communities Mr. & Mrs. C. Wayne Griffith Ms. Janice Griffith Ms. Ellen Grossman Ms. Mary Grow Ms. Patricia Gualtieri John & Beverly Guarino Ms. Rose Gubellini Ms. Susan Haley Preston Hall Jim & Nina Hanks Ms. Cheryl Hansen Ms. Ellen Harrington Mr. John Harrington Mr. Brian Harris Mr. Kevin Harris Mr. & Mrs. Stephen Hartery Mr. & Mrs. Gordon Hatfield Mr. Michael Hayeck Ms. Beth Hayes Mr. David Hayes Mr. William Healey Ms. Joanne Heath Mr. Donald Henchey Ms. Catherine Hill Mr. Frank Hill Ms. Patricia Horgan Joan & Arthur Horne Ms. Janice Howland Mr. & Mrs. Jack Hussey Mr. & Mrs. David Immerman Integrated Financial Partners Ira Subaru/Group 1 Automotive Ives Family Ms. Doris Jafferian Jen’s Hair Design Ms. Sharon Jette Mr. Glenn Johnson Joseph & Sherry Karas Mr. James Keane Ms. Barbara Kelley Anne Kelly Kennebunk Kennebunkport Arundel Mr. Ronald Keohan Ms. Carol Kilbride Mr. John Kiley Ms. Ann Killilea Ms. Elizabeth King Mr. Wayne King Thomas & Heather Kirwin Mr. Frank Kolodgy Kraft Foods Group Matching Gifts Mr. Carllise Krawczyk Mr. Ray Krueger Ms. Lorraine Kuchinsky Mr. & Mrs. John Labombard John & Mary Ann Lape 10 VNA of Middlesex-East | 2014 Annual Report Ms. Kelly Leanza Ms. Marie LeBlanc Ms. Elizabeth Lilley Dr. & Mrs. Denis Lin Mr. Lawrence Litwak Mr. William Locke Ilse & George Lohrer Ms. Kathleen Long Ms. Joan Lovejoy Angelo Macedo & Family Ms. Marion Maclaughlin Ms. Colleen MacPhee Mr. Robert MacPherson Ms. Elizabeth Maffey Mr. John Mahoney Mahoney, Fiorentino & Co. Mrs. Rose Mary Maida Mr. Frank Maloney Mr. Paul Maney Ms. Nanette Manganaro Manganiello Family Ms. Stephanie Manners Ms. Anne Mapplebeck Mr. Fred Mapplebeck John & Heidi Marino Marion Family Ms. Maureen Marre Mr. Alfred Martins Mr. & Mrs. Keith Maxwell Ms. Nancy Maxwell Ms. Mary McCann Ms. Margaret McCarte Mr. & Mrs. William McCarthy Mr. Francis McDermott McDonald Family Mr. Michael McEleney Mr. Michael McGonagle Ms. Barbara McLean McPhail Associates, Inc. Joan & David Melville Mr. Francis Mendes Ms. Leslie Merrill Mr. Louis Miano Mr. Edward Minchello Ms. Linda Minchello Mr. & Mrs. William Mitchell Mr. & Mrs. Frank Moda Mr. Frank Moda,Jr. Mr. Francis Monaco Mr. & Mrs. Robert Morgan Morpho Trst Training & Documentation Team Ms. Bethany Morrison Bill & Patty Morrison Ms. Noeline Morrissey Mr. Salvatore Moscariello Moynihan Lumber Ms. Patti Murphy Murphy & McManus Mr. Stephen Napier Ms. Sandra Nardone NE DSAC Team John & Therese Nolan Ms. Marie Normoyle Mr. Leonard Notkin Ms. Margie Novak Mr. & Mrs. Ronald Nutter Ms. Erin O’Brien Ms. Maureen O’Callaghan Ms. Karen O’Donnell Mr. James O’Hanley Catherine & Sean O’Neil Mr. John O’Shea Ms. Pamela Odell Ms. Marnie Olena Mr. & Mrs. Angelo Olivolo Onsite Dental Care Helen & Kerry Overlan Ms. Janet Parise Mr. Steven Paskal Carol & Bill Passalaqua Ms. Laura Patriarca-Troyk Pennock Health Services Pennock Hospital Medical Staff Pfizer Foundation Matching Gift Program Mr. Donald Phillips Mr. & Mrs. John Phillips Maureen & Anthony Piccolo Mr. & Mrs. Richard Piccolo Mr. Thomas Pickett Mr. David Pilbeam Vincent & Beth Pisacreta PMA Consultants LLC Mr. Karl Pollert Mr. Robert Powell Ms. Barbara Powers Attorney Francis Privitera Ms. Nancy Ramsdell Mr. & Mrs. Wilson T. Rawlins Reading Lions Club Ms. Mary Reed Ms. Lori Rego Ms. Ellen Repetto Mr. Ronald Ricci Rice Powell & the CEO Office Staff Ms. Susan Richey Mr. Robert Rivais Roberto Landscaping, Inc. Vera, Kathy & Stephen Roberts Ms. Lisa Roderick Kenny & Mary Rogers Ms. Linda Romberger Ms. Naomi Rosenfeld Ms. Jeanne Michaud Ross Ms. Elizabeth Roth Ms. Irma Ryer Saalfrank Family Safety Insurance Co. Saltmarsh Insurance Agency Ms. Virginia Samalis Mr. Robert Sanborn Sargus Family Ms. Robyn Sartell Mr. & Mrs. Richard Sawyer Mr. John Schindler Ann & John Schulze Ms. Mary Scott Sam & Nancy Shanaman Ms. Carolyn Shapiro Rob & Kim Shaw Mr. Orr Shepherd Mr. Michael Shields Mr. Russell Silva Mr. Alan Simpson Mrs. Elaine Singleton Ms. Lucy Calvin Skeldon Ms. Gail Slifka Mr. & Mrs. Edward G. Smethurst Ms. Anne Smith Vernon & Nancy Smith Mr. George Smyth Ms. Christie Sommers Mr. & Mrs. Richard Spataro Mr. & Mrs. Philip Speare Ms.Kimberly Spelman Ms. Natalie Starr Ms. Charlotte Stone Ms. Diane Studley Dennis & Fran Surprenant Philip & Linda Sutton Systems and Support, Inc. T. J. McCartney, Inc. Targetbase Dr. Joseph B. Taylor Mr. & Mrs. Timothy Taylor The Book Club Girls The Tennis Team Ms. Jill Theodoss TK&A Mr. & Mrs. Louis Toscano Town Hall Employees Assoc. Truist Mr. Charles Tucker U Mass Lowell-Office of Undergrad Admissions Ms. Marie Upton Andrea & Glen Urban UTRC Co-workers Vaccaro Family Michael & Maureen Vasily Ms. Claire Vasios Ms. Rita Vaughn Mr. Kenneth Wacks Mr. & Mrs. John Ward Ms. Barbara Warner Mr. & Mrs. John Wasserboehr Ms. Elizabeth Watson John & Margaret Watson Howard, Glen & Richard Webber Mr. James Westra Mr. Lawrence Whalen Ms. Caryn & Richard White Mr. George White Mr. & Mrs. Robert Williamson Mr. & Mrs. Richard Witham Ms. Loretta Woods Mr. Milt Yanofsky YMCA of USA Gov. Relations Office Young Women’s League of Reading Mr. & Mrs. Vincent Zaccardi Mr. & Mrs. Ronald Zagaja Ms. Donna Zappala Due to space limitations we are unable to list all donor names in this annual report. Our list reflects those who have donated $100 or more from January 1 – December 31, 2014. Great care is taken in preparing this list though inadvertent errors sometimes occur. Please let us know if we have omitted, misspelled or incorrectly listed a name. We greatly appreciate all gifts, large and small. Thank You. VNA of Middlesex-East | 2014 Annual Report 11 REMEMBRANCE GIFTS We are grateful to the many families who designate memorial gifts to the VNA of Middlesex-East and Sawtelle Family Hospice House. Listed below are those remembered in 2014. Aleyamma Abraham Linda Acone Christopher Adams Catherine Adams Gretchen Allen Rena Anderson Marjorie Anderson Rena Anderson Mary Angelo Mary Aquila Carmela Arzilli Lois Collins Alice Connolly Annette Connor Margaret Connors Papa Coronella Bootsie Coughlin Ralph Crawford Ellen Cremone Mary Christine Crowe Leonel Cruz Mildred Curtis Helen Garrett Maureen Garvey Karen Geyson Paul Giblin Bertha Giordano Marie Giroux Nancy Goddard Norman Goguen, MD Margaret Duane Gordon John Gorham Mary Graziano Charles J. Baldwin Barb William Barch James Kevin Barker Robert Barnard John Baudanza Marguerite Bell Audrey Benoit Ann Berardi Angelina Berardi Phyllis Bernard Judith Bernoth Kim Beverage Jean Biagioni Robert Bitzer Frederick Black Clare Black Michael Bonasoro Louis Bortone Helen Botelho Beulah Boudreau Marion Bransfield Lou Ann Bumstead Dorothy Burridge Evelyn Butler Kurt Carlson Paula Carnevale Barbara Carroll Bertha Carter George Castrol John Catizone Romeo Cefalo William Ciampa Frank Cimmino Ellen Collins Ruth Czmut Leonel DaCruz Raoul D’Amour Patricia Darcy Anthony DeChristoforo Carmen DeFranzo Ann Denbow Lucy Desmond MJ Destribats Edward Devaney Steven Deyermenjian Marie Diamond Diane Helen Diggins Colleen DiLorenzo Dale Douglas Sharon Doyle Dorothy W. Doyle Margaret Dricscoll Anna Drinkwater Lawrence Duffy Christine Duffy Mary Ebacher James Edwards Edward Elliott Jennie Famiglietti David Fariole Thomas Fay Agnes Feeney Bernard Feldman Ann & John Fennell William Festa Patricia Fioretti Mary Foley Josephine Forgione Eileen Griffin Frank Grillo Edward Grondine David Guarino Lois Guckert Rosemary Guilli Helen Hanson Walter E. Harrington Billy Harris Ruth Hegwein Doris Hogan Charles Hogan Mary Holbrook Blanche Holland Mary Horgan Kenneth Howington Peter Hudak Shirley Huling Joan Hulme Harold Hulse Mica Humphreys Gloria Hurley Marion Hurton Belmira Johnston Pauline Jones Charles Kaliris Richard Karwan John Kearns Arthur Keegan Anna Kelloway Barbara Kerrigan James Kiklis Daniel Kiley Wendy Kinzler Kenneth Lamb 12 VNA of Middlesex-East | 2014 Annual Report Jacqueline Lambrecht David Lee Judy Lee Warren Leger Paul Leslie Lisa & Natalie Elaine Lloyd Joseph Lojek Greg Lordan Russell Lowe Phyllis MacDonald Jack MacIssac Candace MacLaughlin Vincent Macone Dana MacPhee Vincent Magliozzi Elaine Magnasco Charles Mahoney Patricia Maney John Manoogian Della Marek Joseph Marshall Roberta Mathon Francis Mattson Patrick Maxfield Richard McCaffrey Mille & Burt McConchie Carol McDonough Agnes McGonagle Ted McIntire Hugh McKee Richard McNeil Jeanne Medina Joan Mendes Nancy Minichiello Joseph Miquelon David Mirabassi Marie Monagle Jayne Morano Bernard Morelli Joan Morgan Rita Mortensen Sadie Mugford Diane Munini Rita Murphy David Nagle Donna Nazzaro Regina Neal Jane Nugent Francis Nusslein Margaret O’Brien Gwen O’Connor Thomas O’Halloran Helena Oland Marjorie Orpin Marion Ostrov June Overshy Robert Patten Judith Paul Cheryl Peach Lucy Pellicane Vincent Percuoco Paul Phelan Maddalena Pieroni John Pisacreta Florence Popp John Proctor Francis Quinn Lewis Raftery Maurice Raymond Paul Reardon Donald Reinold Lucy Rich Barbara Richardson Ann Rivais Barbara Robinson Linda Rodgers Phyllis Rota Marlene Rothmann Brenda Russell Diana Russo Jean M. Ryle Ernest Saccoccio Edward Sannicandro Lawrence Shah Priscilla Shdeed Ann Sheehan John Simes Mary Smith Marie Spinale John Squires Lynnie Staff Nancy Stella Claire Stemmler Jack Stewart Elaine Suleski Gilda Tammaro Gerry Tango Pauline Taylor Sara Thatcher Betty Thomasian Harry & Betty Thomasian Robert & Theresa Thompson Robert Thompson Theresa Thompson Francis Toomey Frank Tortorella Anna Tortorici Josef Touet Bessie Trach Fannie Tremonte Elmer Tseng John Turner Rita Turner Victor Vacon John Ventura Paul Vollmar Anne Wacks Doris Waldman Leo Walsh Laurie Ward Eric Ware Kenneth Washeba Elizabeth Watton Alfred White Cynthia White William & Marjorie Wright William Wright Mary M. Wyse Izer Yanushpolsky Regina Young Geraldine Zawacki “F or the care and compassion you all gave us when it truly mattered . T he work you do , in the way you do it , makes a big difference in the world .” – Kathleen G., Malden, MA VNA of Middlesex-East | 2014 Annual Report 13 SPECIAL EVENT SPONSORS Nearly $100,000 was raised by our 15th Annual Golf Tournament in June and 22nd Gala Auction in November for our home health and hospice services. Both these events have a long history of success for the agency and give us the opportunity to connect in person with members of our generous family of donors. Our 2014 Auction honored Merry Beth Rucker, CEO who will retire in May 2015. During her 15 years of leadership, the agency has become one of the highest performing in the nation for quality outcomes and financial strength. We greatly appreciate the many businesses and individuals who support our events. Pam and Kent Larson with COO Karen Agahigian. The Larsons were the Auction’s 50/50 Raffle Winners and generously decided to donate their winnings back to the agency. They are long time donors to our Hospice House in appreciation of the care we provided to Kent’s mother. The raffle raised $7,500. 14 VNA of Middlesex-East | 2014 Annual Report Auction Honoree Merry Beth Rucker with her family at the event. PREMIUM COMMUNITY PARTNERS $5,000 BRONZE SPONSORS $250-$499 Reading Co-operative Bank StonehamBank Allen & Major Associates Anderson-Bryant Funeral Home Bear Hill Nursing Center Ms. Diane Buttimer Commonwealth Surgical Associates Hinckley Allen Hogan Tire Centers Leary Auto Repair Roberto Landscaping, Inc. Mackin & Young Inc. Mahoney, Fiorentino & Co. Mr. Robert McCafferty Middlesex Family Practice Quality Works, LLC RBC Wealth Management Edward V. Sullivan Funeral Home, Inc. Dr. Douglas Taylor Wakefield Co-operative Bank Wakefield Item Company PLATINUM SPONSORS $2500-$4000 ARK Insurance-Keith Dissel Dole & Bailey Long Term Pharmacy Solutions Lumen Wealth Management Salem Five Charitable Foundation GOLD SPONSORS $1000-$2499 dataCon Krokidas & Bluestein Attorneys LabNewEngland Lahey Health Mr. & Mrs. Cyrus Linscott Medline New England Medical Insurance Agency Right at Home Stoneham Savings/Salem Five Charitable Foundation SILVER SPONSORS $500-$999 ABC Home Healthcare Action Ambulance Aegis Consulting & Solutions Group Alexander, Aronson, Finning Ms. Patricia Black BNY Mellon BrightStar Care Cabot Risk Strategies CoreMedical Group Cummings Property Foundation Dolan Funeral Home The Gables at Winchester Home-Aide Care Solutions, Inc. McDonald Funeral Home/McDonald-Finnegan Funeral Home Minute Women Home Care Attorney Mark Mulligan New England Trust Services Salter Healthcare Services The Savings Bank Mr. George Shdeed Sullivan Bille Group Trivantus W.B. Mason Winchester Co-operative Bank SUPPORTERS $150-$249 Aberdeen Home Care BioScript Mr. Paul Bythewood Dr. Robert Commito Dello Russo Funeral Home Mr. & Mrs. William Denhard Douglass, Edgerley & Bessom Funeral Home Full Circle Design Gately Funeral Home GoodFellas Doggy Daycare Mr. Michael Gosine Ms. Barbara Grondine The Gutierrez Company Home Care Specialists, Inc. Ms. Lynne Hetu The Maids Attorney Susan Mooney The Residence at Pearl Street The Pizza Works Mr. & Mrs. Robert Rucker Sanborn Home Care Stoneham Chamber of Commerce Stonebridge at Burlington Mr. Richard Wesley Wingate at Reading Women’s Healthcare of New England VNA of Middlesex-East | 2014 Annual Report 15 OUR MISSION To provide comprehensive home health and hospice care. We foster and promote the health of individuals, family, and community through education and compassionate, high quality services. SERVICES Skilled Nursing Personal Care Rehabilitation Therapies Social Work SPECIALTY PROGRAMS Cardiac-Pulmonary Disease Management Certified Diabetic Education Fall Risk Assessment & Prevention Hospice IV Therapy Low Vision Program LSVT BIG and LOUD Therapy for Parkinson’s Patients Nutrition Education Palliative Care Sawtelle Family Hospice House Telehealth Transportation Program Total Joint Replacement Program Wound and Ostomy Care Your Home to Our Home Program SERVICE AREA VNA of Middlesex-East provides home health and hospice care to Greater Boston communities in Essex and Middlesex counties. 16 VNA of Middlesex-East | 2014 Annual Report Whitney Liechti, PT 2014 FINANCIAL SUMMARY Visiting Nurse Association of Middlesex-East and Affiliates OPERATING REVENUE Net Patient Services $15,956,921 Fundraising Net $319,843 Grants and Contributions $61,867 Total Operating Revenues $16,338,631 OPERATING EXPENSES Personnel and Related Occupancy Equipment Costs Other Total Operating Expenses Net Operating Gain $11,474,839 $468,890 $152,126 $2,296,001 $14,391,856 $1,946,775 OTHER REVENUES (EXPENSES) Interest and dividend income $282,075 Net gains (losses) on investments $394,023 Miscellaneous Total Other Revenues (Expenses) Increase in Net Assets $2,403 $678,501 $2,625,276 VNA of Middlesex-East Sawtelle Family Hospice House Home Health and Hospice 607 North Ave., Suite 17 • Wakefield, MA 01880 Phone: 781.224.3399 • Fax: 781.224.7559 www.vnaofme.org www.Facebook.com/VNAofME NONPROFIT ORG. U.S. POSTAGE PAID N. READING, MA PERMIT NO: 96
