April 2014 Issue

Transcription

April 2014 Issue
Holland Herald
Holland Herald
APRIL 2014 YOUR COPY TO KEEP
SOUNDS
sounds
THE
ISSUE
APRIL 2014
CONTENTS
Holland Herald
APRIL 2014 YOUR COPY TO KEEP
sounds
THE
ISSUE
The sounds issue
Chiming in just in time for spring, this is the sounds issue. Inside,
hear why brands spend so much on sonic logos, meet the expert
enunciators who think they can talk to animals, see music fans copy
every aspect of the looks of their heroes, listen to the man
reviving the Woodstock festival for the dance-music generation,
investigate beautiful Bilbao (a new KLM destination) and find a side
of Rio that most tourists miss. Enjoy your flight.
46
15 The sounds files
Cassette art and scrap orchestras
24 Facts & figures
Photo: Guru on California mountain. Tim Hawley/Getty Images
Sounds, by numbers
28 Talking to animals
52
Can you chew the fat with a cat
or discuss wine with a canine?
42 Musical tribes
James Mollison’s images capture
the concerted efforts of giggoers to look like their heroes
Sonic logos
Duncan Stutterheim
From Nokia’s ringtone to Apple’s
The Dutch dance events maestro on
The quiet corners to find in some
chime, the experts explain why
convincing Woodstock to allow its
of the world’s greatest cities
music matters
first music festival in 45 years
50 City sanctuaries
Travel
Regulars
Amsterdam (65), Barcelona (67), Budapest (69), Hong Kong (71), LA (73),
London (74), Oslo (77), The Netherlands (63), Vancouver (79)
08 Frontlines
56
Design, ideas,
travel and more
63 Updates
What’s on in
The Netherlands
67 Touchdowns
The best city guides
32
Rio de Janeiro
Bilbao
Ahead of this year’s football World
The architecturally astonishing
Cup finals, a local’s guide to Rio
foodie-hub and new KLM route
Holland Herald
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contents
Holland Herald
holland-herald.com
klm Travellers Check
83 Products & services
97 KLM fleet
87 Flying Blue news
99 Route maps
89 Entertainment
107 Airport hubs
91 KLM Takes Care
109 Amsterdam map
93 Behind the scenes
110 Fit for flying
95 SkyTeam news
110 House rules
Getting more from KLM
Benefits for frequent flyers
Amsterdam and Paris
Reducing waste on board
Gifts at 30,000 feet
The free SkyTeam app
111
*
Shopping
KLM Media Manager
Daphne Hoogenboom
The plane facts
The world at your fingertips
A world of audio and video
Volume 49 Number 4
April 2014
Published by Ink, London, UK
Editorial by MediaPartners Group,
Amstelveen, The Netherlands
Around town
Tips and exercises
Editorial
Editor-in-Chief Mike Cooper
Editor Matt Farquharson
Travellers Check Editor Cecily Layzell
Art Director Esther Tji
Concept Lava, Amsterdam
Designer Allan Grotjohann
Photo Editor Janine Bekker
Contributors Taylor Barnes, Monique Beers,
Rhonald Blommestijn, Marcos Chin, Sally Davies,
Pip Farquharson, Annemarie Hoeve, Lianne
Milton, Megan Roberts, Andy Round, Fulco Smit
Roeters, Jane Szita, Sam Vanallemeersch,
Anna Whitehouse
MediaPartners Group
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Frontlines
Arts, design,
culture, events
and ideas from
across the globe
Words: Annemarie Hoeve
TRAVEL
Circular storage
Spacebird
Mountain retreat n Beak on a peak
A striking new arrival has landed in the secluded mountain
village of Nussdorf in Austria. Perched on spindly legs and
fitted with a sharp, beak-like front, the wooden structure
squats alongside a Tyrolean farmhouse, gazing over the
surrounding snow-topped peaks. Meet Ufogel: a cross
between UFO and vogel, the German word for bird. This
imaginative microcabin was designed by Peter Jungmann and
can accommodate up to eight people. See ufogel.at.
AB
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TRANSPORT
{}
This crystal ball will
not show you the
future; but rather,
your (digital) past.
The new Sphère
hard drive by
LaCie can store
up to 1TB of digital
information. See
lacie.com.
Hot wheel
Innovation n On the move
Billed as a ‘micro-cycle’ for
congested cities, the RYNO
began as a sketch on a
napkin. Seven years and
multiple prototypes later,
this futuristic unicycle is
fact. It can go up to 16kph
and has a range of 16km
per charge. It can respond
to your movements thanks
to an inbuilt gyroscopic
sensor: lean forward and
it accelerates, lean back
and it slows down. See
rynomotors.com.
FRONT LINES
TREATS
Singing in the shower just
got more professional, with
this clever combination of a
shower head and speaker.
Connect to your music player
via Bluetooth to mosh while
you wash. See us.kohler.com.
The humble moustache
has been transformed
from facial mistake to
fashionable must-have.
No male hipster can be
seen without a nose
scarf, and now you can
have one by your door,
with this mat from CKIE.
See ckie.com.
Looking like a cross between
a giant handbag and Boba
Fett’s Star Wars helmet, this
beautiful lamp comes from
Czech designer Lucie Koldova.
See luciekoldova.com.
Photo: Evening Standard/Eyevine/ Hollandse Hoogte
Free cakes!
Coffee time
London n Cafe revolution
National Geographic
Free coffee? Free snacks? Free wifi?
Sounds like a great cafe, but a poor
business. At Ziferblat, on London’s
Old Street, guests help themselves
to endless refills and make their
own snacks in the kitchen. So
how does it make any money?
Customers pay a flat rate of three
UK pence per minute (€2.10ph),
with no minimum charge. See
ziferblat.net.
With 1,468 pages of photos in three
volumes, this piece of armchair travel is
also something of a time machine. Sit
down, get comfortable and gaze at 125
years’ worth of images covering all corners
of the planet. Black-and-white pics,
colourful Kodachromes, digital snapshots,
underwater and wildlife photography: it
is all here. And many of the images have
never been seen before. The reason for this
photo fest? To mark National Geographic’s
125th anniversary. Published in a limited
edition by Taschen.
Around the world in 125 years
Photo: Taschen
BOOKS
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FRONT LINES
What’s Up Africa?
Current affairs n Video blog
Photo: Cecilia Heisser/Nationalmuseum
Satirical and serious, Nigerian-British
comedian Ikenna Azuike is attracting a
growing fan base with his popular YouTube
show What’s Up Africa? Not afraid to cover
controversial topics, his brand of African
current affairs with a twist has already
drawn international interest from BBC World
News, The Washington Post and CNN. The
show is produced by Radio Netherlands
Worldwide. See rnw.nl.
Swedish/Dutch friendship
Events n 400 years
Top of the flops
Update n Not-so-secret passwords
It is amazing how unimaginative we can be when it comes to dreaming
up online passwords. Software producer SplashData compiles an
annual list of the most common, and therefore worst. Topping their list
this year was scarily simple 123456. Last year’s winner, and this year’s
runner-up, is password. Other inspired specimens in the top ten include:
iloveyou and that keyboard classic: qwerty. See splashdata.blogspot.nl
for the full list (if your password is here, change it – right now).
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HYPE
Illustration: Allan Grotjohann
In 1614, Sweden established its first embassy anywhere in the world in The
Hague, The Netherlands. To celebrate the 400 years of friendship that
have followed, a series of cultural events are taking place in both countries
through the year. In April, the Rijksmuseum in Amsterdam will show the
Rembrandt painting The Conspiracy of Claudius Civilis (above). It is on loan
from the National Museum in Stockholm and considered the foremost
Swedish-owned work of art. And from 15 May, the Zorn Museum (zorn.se)
in Mora, Sweden, will show an exhibition of Rembrandt etchings. For more
events in both countries, see swe400nl.com.
Essence of canal
Amsterdam n UNESCO water
Amsterdam is famous for its
canals. Now a UNESCO World
Heritage Site, they have been
a quintessential feature of
the city for the past 400
years. A rather unusual ode is
Amsterdam Canal Aqua: the
brainchild of local ad men Glenn
Doherty and Tom Ormes. The
limited-edition bottles contain
100% real canal water and come
in four types: Prinsengracht,
Keizersgracht, Herengracht
and Singel. A QR code shows
where the water was sourced.
Each bottle costs €50 and the
money will be donated to a
water-related charity. See irisworldwide.com.
FRONT LINES
TECH
Sunsmart
Wearables n UV alarm
Greenwash
Gardening n Fishing for veg
Fish tanks are nice to look at, but
not much use. However, stick a mini
greenhouse on top and you can end up
with a fully functional indoor garden.
Aqualibrium is a ‘closed-loop aquaponics
system’. The fish provide nutrients and
water for the plants and the plants keep
the water in the tank below clean.
See aqualibrium.com.
Bauhaus revisited
TRAVEL
By the time most of us
notice that we are getting
sunburnt, it is too late. Now
a nifty piece of technology
worn around the wrist can
save your skin. Designed by
Philippe Starck for Netatmo,
June is a bracelet that
incorporates a UV sensor.
When it is time to hit the
shade, your smartphone will
send you a warning via the
accompanying app. The only
drawback? The tan lines. But
that is better than the lobster
look. See netatmo.com.
Hotel n Monastic modernism
The ultimate niche lodging for design nerds is open for business.
Visitors can spend the night in the former dormitories of the
Bauhaus design school in Dessau, Germany. A magnet for
modernism fans, the studio flats are sparsely furnished in a fitting
tribute to 1920s austerity. Communal bathrooms and showers
are the norm now, as they were then. By day, do not miss the
Master’s Houses by Bauhaus founder Walter Gropius himself.
See dev.bauhaus-dessau.de.
Dutch Doubles
Amsterdam n 16 April-7 May
Collaborations between leading
choreographers and world-famous
artists from other disciplines make
up Dutch Doubles, an inspired
programme – consisting of four world
premieres – presented by Het National
Ballet. Hans van Manen collaborates
with wunderkind harpist Remy van
Kesteren; Jorma Elo with fashion
designers Viktor & Rolf; Ton Simons
with photographer Rineke Dijkstra;
and Juanjo Arqués with visual artist
Krijn de Koning. For more details see
operaballet.nl. And for more events in
Amsterdam and the Netherlands, turn
to pages 65 and 63.
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THE FILES # 01 SOUNDS
Orchestrated
effects
Like a melodic rag-n-bone
man, Diego Stocco has
gathered bits of broken
instruments and household
tat to create his own
orchestra. Cutlery holders
become percussion, and an
old violin and guitar morph in
to an ‘experiviolin’. He then
plays each instrument
himself. To hear the results,
visit his website.
DIEGOSTOCCO.COM
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THE FILES # 02 SOUNDS
Sound effect
Photo: University of South Florida Graphicstudio
London-based artist and DJ,
Christian Marclay, creates
these cyanotypes without a
camera by putting cassettes
on photosensitive paper
and exposing it to light.
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THE FILES # 03 SOUNDS
Take note
Erika Simmons takes sheet
music and painstakingly turns
the swirls and lines of staves,
quavers and clefs into
beautiful works of art.
IRI5.COM
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THE FILES # 04 SOUNDS
Lorde’s player
Photo: Getty Images
Lorde is the 17-year-old New
Zealand singer-songwriter
whose global hit Royals sold
over five million digital copies
in the US and made her the
youngest artist to reach
number one there since
Tiffany (with I Think We’re
Alone Now) in 1987. She
recently revealed that her
song, a tale of suburban
frustration, was partly inspired
by this 1976 image of Kansas
City Royals baseball player
George Brett and the
idolisation he receives.
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THE FILES # 05 SOUNDS
Photo: Francis Dzikowski/Esto, courtesy Judith Charles Gallery
Music maker
Fans of 1950s sci-fi horror will
know the spooky whines
that a theremin can produce.
These early electronic
instruments were a staple of
films of the time, and
designer François Chambard
created 12 machines that
look a little like robot pets
for the Odd Harmonics show
in New York.
UMPROJECT.COM
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Facts+
SOUNDS
figures
Numbers, knowledge
and snippets of sounds
Words: Anna Whitehouse
Illustrations: Sam Vanallemeersch
Call to harm
1 fan
A drunken Manchester United fan
called the UK’s emergency services
to try to contact former manager Sir
Alex Ferguson after a surprise loss.
Following the League Cup semi-final
defeat to Sunderland earlier this year,
the unnamed man dialled 999 to try
to contact the retired manager. “The
result is all wrong. They had extra time
and it was a total and utter load of
rubbish,” he told the dispatcher.
“People go, ‘Why does he sound
so weird? What is going on in his brain?’
I don’t know. Just one day I suddenly
woke up with a new brain”
Charlie Sheen, actor Frog chorus
2 minutes
Silence is not golden
45 minutes
Spend too long in the anechoic
chamber at Orfield Laboratories in
South Minneapolis and you might
go mad. Certified by Guinness World
Records as the quietest place on
Earth, no one has yet lasted more
than 45 minutes in the room, and
most begin to hallucinate much
sooner. Metre-thick fibreglass acoustic
wedges help make the room 99.99%
soundproof, which means that visitors
can often hear their own lungs and
heart at work. The chamber is used to
test sound quality.
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A swamp in Malaysia produces the most beautiful
sound on Earth, according to an online competition.
The two-minute audio clip of Kubah National Park in
Sarawak at dusk beat other global beauty spots and
recordings of laughing babies in the competition
for online association BeautifulNow. One expert
said, “It was a sound of a swamp with frogs
singing. The most amazing, rich recording of
just life — teeming life.”
Silent but violent
12,000km
The loudest infrasound ever
recorded happened when
a meteorite crashed into
central Russia last year, but it
was of such a low frequency
that it was inaudible to the
human ear. The sound wave
was recorded up to 12,000km
away by listening stations of
the Comprehensive NuclearTest-Ban Treaty Organisation
(CTBTO). The 500 kiloton
impact left 1,200 people hurt.
Facts+
figures
SOUNDS
Audio bug
100 decibels
Sound proof
1 phonautograph
A smoke-stained sheet
of paper from 1860 may
be the first-ever sound
recording. Created by
French bookseller and
inventor Édouard-Léon
Scott de Martinville, the
‘phonautograph’ recorded sound
waves as squiggly marks on smokeblackened paper, but has only
recently been played for the first
time by experts at Lawrence Berkeley
National Laboratory in California. The
warbled singing of a lone female
voice predates the 1877 phonograph
of Thomas Edison reciting Mary Had
a Little Lamb – previously thought to
be the first ever sound recording –
by 17 years.
Causing a buzz
2.5mm chip
Thousands of honeybees are being
tagged with tiny microchips by
scientists who hope to halt the
spread of disease. The Australian
researchers will use tweezers to glue
on the 2.5mm-square sensors, which
weigh about 5mg, after soothing
the bees to sleep by refrigeration.
Younger bees tend to be hairier,
and sometimes need shaving first.
The Commonwealth Scientific and
Industrial Research Organisation
hopes to track the bees to better
understand colony collapse disorder,
which has damaged bee populations
in the northern hemisphere.
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The 2mm-long water boatman is the loudest creature on Earth
relative to its body size, according to Scottish researchers. The
insect creates mating calls by rubbing its penis on its belly,
with the loudest reaching almost 100 decibels – the equivalent
of a classical orchestra in full flow. Most of the sound is lost,
however, as it travels through the water.
“I love deadlines. I like the whooshing sound
they make as they fly by”
Douglas Adams, author
Holy cow
78 animals
Rome’s St Peter’s Square was filled with
‘oinks’, ‘clucks’ and ‘moos’ recently, as
groups of animals arrived at the Vatican
for a blessing. The 78 creatures, including
pigs, chickens, horses, cats and dogs, were
blessed by Cardinal Angelo Comastri. The
peculiar congregation (and owners) was
marking the feast of St Anthony, the Catholic
Church’s patron saint of animals.
Animal
chatters
They claim
they can talk
to animals. But
are these real
life Dr Dolittles, or
animal lovers with
elaborate imaginations?
Andy Round investigates
ILLUSTRATION: MARCOS CHIN
Imagine if we
could chat in
chimpanzee, discuss drama with a llama,
speak slang with an orang-utan, or even
curse in kangaroo.
There are plenty of people on the
fringes of the internet who believe they can
psychically communicate with animals in
fluent tortoise or pidgin pigeon.
Sonya Fitzpatrick, for example, hosted
her own show The Pet Psychic on Animal
Planet for six months and ‘spoke’ to living
and deceased pets.
Owners often speak about how they
feel deeply ‘in tune’ with their pets, and
behavioural research by the University of
Florida found that wolves can ‘read’
human ‘attention cues’ almost as well as
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domestic dogs. The research suggests that
canines have some kind of ability to sense
how people are acting even if the critter in
question has never lived in a kennel.
And what about those scientists who
taught apes sign language, those dolphins
who whistle commands to trainers (or is it
the other way around?) and the parrot that
learned 100 words? Surely there’s
something in this Dr Dolittle
communication business.
“Of course I’d love to chat to my cats,”
laughs Dr Maarten Reesink, an animal
studies lecturer at the University of
Amsterdam. “I’d like to know how they
feel and what I can do to make their lives
better. But clearly they can’t articulate
human language and I don’t speak cat.
“However, what I find fascinating is the
relationship we have with animals. For
instance, the range of sounds that cats
share with us is extremely basic compared
to the sophisticated variety they share with
each other. They are effectively talking to
us like we’re babies. And we talk to them in
the same way.
“Then there is the information we can
learn from animals. There is a lot they
know that we don’t. For example, why did
so many wild animals know to escape the
2004 tsunami before it happened?
“I think the big communications
breakthroughs will happen in neurology.
ANIMALS SOUNDS
We can already see how the brain responds
to certain stimuli, so imagine if the same
processes were applied to animals.”
There has been a surge of interest in
animal communication in the past decade,
says Dr Reesink, powered by an insatiable
appetite for wildlife documentaries, a
multi-billion-dollar global pet industry,
controversy over animal rights and
farming techniques, and a growing public
appreciation of what our furred or
feathered friends get up to.
And there are plenty of high-profile
chatty animals to tell us all about it. Before
his death in 2007, Alex was the most
famous talking parrot in the world. With a
vocabulary of 100 words for actions, colours
and objects, he could count up to six, “was
working on seven and eight” and had the
communication skills of a human toddler.
Then there is the case of Kanzi. For 40
years, psychologist Susan Savage-Rumbaugh
has been working with bonobo apes and has
recorded Kanzi starting fires and playing
computer games.
He also understands English,
communicating through a keyboard of
symbols.
“Parents really don’t know how they
teach their children language,” she says.
“Why should I have to know how I teach
Kanzi language? I just act normal around
him and he learns it.”
Communication
purrfessor
UK charity Cats Protection
offers an online video guide
to understanding cat
behaviour. “With tail up, it’s a
sign of greeting,” says
behaviour manager Nicky
Trevorrow. “By rubbing your
legs they are making you
smell more familiar and if
their ears are flattened they
are stressed. When cats
show their tummies they are
demonstrating greeting
behaviour and giving a sign
of trust. Rubbing that tummy
is abuse of that trust and
you’ll get scratched. Just rub
your cat’s head instead.”
Holland Herald
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ANIMALS SOUNDS
A stable
investment
Meanwhile, Koko, a 40-year-old gorilla,
understands sign language and has a
vocabulary of 1,000 signs. She’s the superstar
of the US Gorilla Foundation, counts actor
Leonardo DiCaprio among her famous friends
and has hosted her own webchat.
When she was told her pet kitten was
killed by a car she signed “frown, cry, frown,
sad… sleep cat”.
It’s emotive stuff, but not without its
critics. One of the fiercest is Steven Pinker,
cognitive scientist and Harvard professor, who
likens talking animals to circus bears that have
learnt to ride unicycles. “You can train animals
to do all kinds of amazing things, especially if
they’re rewarded,” is his verdict.
Noam Chomsky, described by The New
York Times as the ‘father of linguistics’, is
equally cynical about teaching language skills
to animals. It’s like trying to teach people to
fly, he says. “Humans can fly about 30 feet
[9m], like in the Olympics. But is that flying?
The question is meaningless.”
wearable communication device called
Cetacean Hearing and Telemetry (CHAT).
The system is described as a “two-way
acoustic interface” through which humans
and dolphins can connect. Already, CHAT has
been proven to successfully create the
signature whistles that summon individual
dolphins and to name objects that they like to
play with.
Although the technology is still in its
infancy, its potential is fascinating. “Imagine
what it would be like to really understand the
mind of another intelligent species on the
planet,” Herzing says.
But if all these gorillas, parrots and
dolphins could ‘really talk’ what would they
say?
It’s a big question for a big scientist.
Dr Frans de Waal received his doctorate in
Biology and Zoology from Utrecht University
in The Netherlands. He has authored books on
animal intelligence and empathy and in 2007
was featured in Time magazine as one of the
“Sign language with apes? It didn’t work world’s 100 most influential people.
“Animals have their own communication
so well,” says Dr Reesink. “It was limited to a
systems,” he says. “And they are great for
certain level, when what I want to ask is what
communicating emotions and items such as
it’s like to be a chimp. Perhaps we are going
danger or food in the immediate
about this the wrong way, trying to get
animals to understand our language when we environment, but so far as we know they are
not used to reflect on things that are not
should be trying to understand theirs.”
present. So whatever techniques we develop,
This is exactly what marine biologist Dr
Denise Herzing is doing. Since 1985, she’s been they won’t be used to ask them about the
meaning of life or their view of the future. It’ll
studying dolphin communication in the wild
be limited in nature.”
and has just developed an underwater
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Buck Brannaman inspired
the novel The Horse
Whisperer, by Nicholas
Evans, and was also the
equine consultant on the
Robert Redford film. Today,
more than 2,500 people
attend his horse clinics
every year to learn how to
communicate with their
four-legged friends.
Brannaman adopts what is
known as ‘natural
horsemanship’ to ‘speak’
to horses and advocates
looking at training
situations from the
animal’s perspective. “A lot
of times the horse gets
blamed when it’s the
human that doesn’t fulfil
his responsibilities,” he
says.
The big
bad woof
According to Budapest’s
Eötvös Loránd University,
dog barks tell us about
their emotional state. Dr
Adam Miklosi found that
humans could identify dog
emotions expressed in
barks, ranging from
happiness and playfulness
to anger, fear and despair.
“Even those who have
never had a dog could
understand the emotional
meaning,” says Miklosi. “In
the natural world, dogs’
relatives, such as wolves,
rarely bark, so perhaps
domestic dogs evolved a
system of barks that
contain information about
their internal state to
preserve their relationship
with humans.”
TRAVEL BRAZIL
Undercover
Rio
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Holland Herald
TRAVEL BRAZIL
As the World Cup approaches, local
writer Taylor Barnes visits the bits of Rio
that most tourists miss
PHOTOGRAPHY: LIANNE MILTON
Dona Marta is a small hillside favela filled with a very
Prainha
surfers’ beach,
in Rio de
Janeiro
Rio collection of life. At its bottom, a TV commercial is being
filmed for a credit card company. A sharp turn around its main
road and you come into the Praça do Cantão, where a pastelcoloured mural by Dutch artists Jeroen Koolhaas and Dre
Urhahn encircles shrieking school kids on summer holiday.
Placid men drink tall bottles of chilly beer. Some teens practise
samba drumming in a small plaza that commemorates the spot
where Michael Jackson shot his They Don’t Care About Us video
in 1996. And police patrol the favela, which was until recently
controlled by drug traffickers.
Up exhaustingly steep stairs to the favela’s top, rickety homes
risk eviction by the government, which says they are an
environmental hazard. Climb above them and you’ll enter a
forest with toucans, orchids and the prego monkey, who uses his
nimble limbs to amble between branches.
As you rise, the Christ statue that sits above the favela
becomes ever larger.
Holland Herald
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TRAVEL BRAZIL
ABOVE LEFT
Pineapples at
Mercado do CADEG
ABOVE
Guide Vitor Lira
LEFT
The Favela Painting
project by Dutch
artists Jeroen
Koolhaas and
Dre Urhahn, in
Santa Marta
FACING PAGE
Colonial
downtown Rio
Wiry tour guide Vitor Lira, 32, plies up Dona Marta’s
narrow steps with groups of visitors to show a favela that has its
own culture and history, one that is more layered than the
version seen in action movies and on Rio’s news. The favela’s
name is a reference to the Virgin Mary’s sister Martha, known
for her hospitality.
Lira is the fifth generation of a family that, like so many
others, settled in Rio as immigrants from Brazil’s parched
northeast, hoping for a better life in the prosperous southeastern cities.
Dona Marta’s first settlers came in the 1920s, as the beachside
outposts it overlooks, like Copacabana and Ipanema, were first
becoming desirable. Those neighbourhoods would come to be
called Rio’s ‘asphalt’, whereas the favelas that grew behind them
would simply be known as the ‘hill’.
34
Holland Herald
“They came and worked as bricklayers, carpenters, furnituremakers,” says Lira.
A thousand lights blink below him in the back-to-back
apartment blocks that stretch from the Ipanema beach to curve
the city’s lagoon and reach into the botanical gardens. Even
during the time Dona Marta was considered off-limits for
tourists, Vitor says its residents were never too far from that
city below.
“It was not just for the demands of construction, but once
those buildings were built, they needed maids and doormen,”
he says.
Brazilians come to Rio for many reasons, and to understand
why this is their city of dreams, a visitor needs to visit corners
beyond its postcard charms and into the places where the six
million residents work and make their homes.
“Rio was the capital of
the Portuguese empire, and
Rio Antigo would become
the city’s centre
”
“Tucked behind Ipanema are
two of Rio’s urban natural treasures:
the lagoon and Tijuca Park”
The Rio of the colonial era saw itself not as a city on a
beach, but as a city on a bay. Life revolved around the port zone,
where half a million Africans and the 15,000-strong Portuguese
court, fleeing the Napoleonic invasion, entered the city to start a
new life.
Rio was the capital of the Portuguese empire, and its port on
the Guanabara Bay was its commercial nerve centre.
Rio Antigo (Old Rio) extends from Praça XV (where
commuters catch boats to and from suburb city Niterói) to the
busy avenues Rio Branco and Presidente Vargas, and the elegant
Municipal Theater on the Cinelândia plaza.
Rio Antigo would come to be known as the city’s centre, while
36
Holland Herald
the south includes famous neighbourhoods like Ipanema, and
the working-class north and west are where the city’s famous
samba schools and industry are found.
Few places capture Brazilian history like Praça Tiradentes.
The plaza has a statue of Dom Pedro I, the Portuguese royal who
declared Brazil’s independence from the colonial empire.
But locals instead called the plaza Tiradentes, a reference to a
dentist (dente means tooth and tirar is to yank something out)
from the neighbouring state of Minas Gerais, who planned a
spectacular but unsuccessful revolt against Portuguese rulers.
Tiradentes, Brazil’s ‘first true Republican’, as he is popularly
regarded, was executed near the plaza.
TRAVEL BRAZIL
Beach life
RIGHT
The Archaic Gallery
of the Athens
Acropolis museum
BELOW RIGHT
Technopolis, an
industrial museum
and cultural
venue in Gazi
BELOW
Rebecca Camhi in
her gallery in
MetaxourgeioKerameikos
Praça Tiradentes had long been a centre for bohemian Rio life,
but fell into disrepair throughout the 20th century and in recent
years has seen a municipal effort to revitalise the area. To its
south and west are the boisterous samba clubs of grunge-chic
Lapa neighbourhood, where partygoers only leave as the sun
rises. Theatres ring the plaza, while the busy commercial streets
Sete de Setembro, Avenida Passos and, further, Rua Buenos Aires
are filled with vendors selling carnival costumes, loose-leaf teas,
spandex workout clothes and just about anything a Brazilian
could buy on their lunch breaks.
“When the city was smaller, this was the centre,” says Roberto
Silvino, 87, who immigrated to Rio as a college student and runs
ABOVE
Father and son
surfers at
Prainha beach
LEFT
Stand-up
paddleboarding
in Lagoa
FAR LEFT
Palaphita
restaurant in
Lagoa
Beaches are to Brazilians
what wines are to the
French: they are to be
tried, tested and varied,
treated as an object of
study by a connoisseur
who will never be satisfied
with just one kind. That’s
why Cariocas on their
weekends often eschew
the routine beaches of
Ipanema and Copacabana
to take day trips to more
isolated and intriguing
locales. In the far
southwest of the Rio city
limits are a series of small
beaches: Prainha, adored
by surfers; Grumari, a quiet
beach backed by a forest
of palm trees; and Abricó,
a nudist beach where
natural rock formations
make a convenient
entryway for bathers to
de-robe in peace. Across
the Guanabara Bay in Rio’s
sister city of Niterói,
Itacoatiara is a paradise
tucked between a cove
and a hikeable mount
called Costão (‘big back’).
a gemstone exporting business. “This was the Leblon of the past,”
he says, referring to the posh beachside neighbourhood prime for
telenovela celebrity sightings.
Near the plaza is the Hélio Oiticica art centre and its
contemporary Brazilian works. Turn on to Avenida Passos and
you come across used-book stores, dusty shops with volumes
about Brazilian tastes and interests.
Down the same avenue is the breathtaking Igreja do
Santíssimo Sacramento da Antiga Sé, with its elegant wood
carvings and vaulted ceilings. A block away is the Real Gabinete
Português de Leitura, a three-storey reading room stacked floor
to stained-glass ceiling with cracked leather tomes.
Holland Herald
37
TRAVEL BRAZIL
“In Santa Teresa, 19th-century homes mix with
greenery, cobblestone streets and
quintessentially Brazilian restaurants”
“It is one of the rare urban centres where it is possible
in a one-hour walk for you to visit all of the historical periods,
with works of profound quality,” says Washington Fajardo, an
architect and the Rio city subsecretary who is responsible for
cultural heritage.
He even argues that the fact that the crowds have long
shunned the city’s centre, going there for work but less for play or
tourism, is why the resurgent zone maintains a character distinct
from the rest of the city.
“Places that lose relevance also maintain their authenticity,”
says Fajardo. “It becomes something of a cultural archipelago.”
On the limits of Rio Antigo, the city’s more natively Brazilian
heritage comes into view. The Santa Teresa neighbourhood,
where elegant 19th-century casarões (spacious homes) mix with
greenery and cobblestone streets, hosts a series of small crafts
stores and quintessentially Brazilian restaurants.
One is Sobrenatural, which specialises in Afro-Brazilian
cuisine like bobô, a creamy manioc root with palm oil and
FAR LEFT
Sobrenatural
restaurant in the
bohemian
neighbourhood of
Santa Teresa
LEFT
The mansion of
Parque Lage, in the
Jardim Botânico
neighbourhood at
the foot of the
Corcovado
FACING PAGE
Skater in Lagoa
coconut milk traditionally eaten with shrimp, and moqueca, a
coconut milk stew.
Espírito Santa is a rare Rio joint with authentic Amazonian
cuisine as its chef, a native from the city of Manaus, imports
ingredients like the giant pirarucú fish and the jambú leaf,
which leaves a diner’s mouth slightly tingly and more sensitive
to flavours.
A more intrepid eater, however, will make their way to the
24-hour CADEG market just outside the centre to the north. The
three-storey warehouse has evolved into a series of emporiums
and grills, beloved among locals for its selections of cachaça
(Brazilian rum), fruit-flavoured ice creams and its rowdy festa
Portuguesa (Portuguese celebration) on Saturdays.
The tipsy lunchtime crowd dances among hefty portions of
that pungent favourite food: codfish.
Tucked behind the apartments of Ipanema are two of
Rio’s urban natural treasures: the lagoon and the Tijuca
Holland Herald
39
TRAVEL BRAZIL
Park, which rises from the city’s botanical gardens and
Parque Lage up to the Christ statue and forms the 40 square
forested kilometres that are an obligatory stop to the urban
sprawl of Rio around it.
They’re the places that Cariocas (Rio natives), who
alternately seem immune to their city’s natural beauty and
unable to get enough of it, go on their leisurely afternoons.
Maria Naide, 47, shouts out gleefully when she sees Esdras
Cavalcante Suruagy, 82, at a bend in the lagoon where she
keeps a small snack cart.
Naide came to Rio as a teenager from the northeastern
state of Paraíba, one of 16 siblings and working for a
pittance as a maid. She married a doorman and hacks open
green coconuts to sell to the cyclists and joggers who circle
the lagoon.
Suruagy, a chatty and energetic octogenarian, also came
Rio fact file
from Brazil’s northeast, in his case, the state of Alagoas. He
studied engineering and got a job with what was then a
fledgling attempt at a state oil company, Petrobras.
Four decades ago he bought a small apartment in Leblon
overlooking the lagoon, where he jokes he could now not
afford even a closet in the basement.
“I get to chat with a lot of people. I am doing well,” says
Naide, who spends 12 hours a day at her bend in the bike
path. “There’s a lot of good-looking people here, a lot of
actors. They do a lot of filming and parties here.”
Behind the animated pair, the strong summer sun starts
to lower. The tree-covered Corcovado mount begins to look
like a soft pastel sketch.
It is a calm canvas for the city that belies the tenacity of
the Brazilians who have hustled generation after generation
to be here. South America
Brazil
Rio de Janeiro
GETTING THERE
KLM operates four non-stop
N
flights a week to Rio’s Galeão
Airport from Amsterdam Airport
Galeão Airport
Schiphol.
The Hotel Santa Teresa
Tijuca Park
(santa-teresa-hotel.
com) combines plush
Copacabana
Ipanema
accommodations with the
greenery and charm of the
neighbourhood, also a
bohemian Santa Teresa
convenient jumping-off point
Grumari Prainha
for Rio’s historical zone,
its Tijuca forest, and the
nightlife scene of Lapa. The
40
Holland Herald
Helicopters for city tours take
Quiosque do Português on
and even beer for its remix of
the lagoon serves the city’s
the national drink. The Mirante off from here.
most inventive caipirinhas,
Dona Marta sits above the
traditionally made with
favela of the same name and
DON’T FORGET
cachaça, lime and sugar. The
offers a panoramic view of Rio,
You can take this magazine
open-air bar experiments with
without the lines and ticket
with you, or read the article
berries, cashew fruits, sake
prices of the Christ statue.
again at holland-herald.com.
Map: Allan Grotjohann. This map is for illustrative purposes only and
should not be considered authoritative.
Rio de
Janeiro
WHERE TO STAY
Tribal
For The Disciples, photographer James Mollison captures the
concerted efforts of music fans to look like their idols
50 Cent
The O2 Arena,
London
Dolly Parton
Wembley Arena,
London
42
Holland Herald
vibes
PHOTOGRAPHY SOUNDS
“‘Do Ya Think I’m Sexy?’ was the answer I got when I asked
one of the Rod lookalikes if I could take his picture”
Rod Stewart
MEN Arena,
Manchester
& Earls Court,
London
PHOTOGRAPHY SOUNDS
Take That (right)
MEN Arena, Manchester
Missy Elliott
MEN Arena,
Manchester
& Earls Court,
London
ZZ Top
MEN Arena,
Manchester
& Earls Court,
London
44
Holland Herald
“They were nearly all in their late 20s and early
30s, and you got the impression that they had all
been dedicated Take That fans when they were
teenagers. The atmosphere outside was very
excited, with lots of giggling”
Oasis
City of Manchester
Stadium,
Manchester
The photographer
James Mollison was born in
Kenya in 1973 and grew up in
England. His work has
appeared in The New York
Times Magazine, The
Guardian, The Paris Review,
GQ, New York Magazine and
Le Monde. He lives in Venice
with his wife and son. See
jamesmollison.com for more.
Holland Herald
45
MARKETING SOUNDS
S und
business
Sonic logos are big business, from Nokia’s
famous ringtone to Intel’s four-note chime.
Jane Szita discovers why
ILLUSTRATION: RHONALD BLOMMESTIJN
When Spanish composer
Francisco Tárrega composed Grans Vals
in 1902, he surely had no idea that one day
it would become the most-played tune in
the world, heard (as of January 2010) an
estimated 1.8 billion times a day, or about
20,000 times per second.
But then, this was in a time before
mobile phones.
Nokia picked a phrase from Tárrega’s
piece for its default ringtone in 1993, and
the 13-note signature (see image top right
of facing page, music readers) became one
of the most successful ‘sonic logos’ ever,
instantly suggesting the brand whenever
it is heard.
“And it doesn’t cost Nokia a penny,”
says Julian Treasure, who runs ‘sonic
branding’ company the Sound Agency.
His mission is to help businesses literally
make themselves heard.
“The world is full of sounds,” says
Treasure. “Most noise is made by
organisations and it’s generally bad. Good
noise is good business and vice versa. In
retail and hospitality spaces today, and
indeed in branding, everything is
designed from a visual point of view, but
sound-wise the effect is largely accidental.
46
Holland Herald
And that’s a wasted opportunity. You
affect people faster through their ears than
through their eyes.”
The Sound Agency is part of an
industry that has been growing at 35% a
year even through the recession, according
to Treasure. Clearly, brands feel they need
some help to tackle the haphazard world
of sound.
Treasure identifies eight ways in which
brands can express themselves aurally,
from the dreaded telephone queue
soundtrack to immersive ‘soundscapes’ in
physical spaces – but its most powerful
tool by far is the sonic logo.
Apple’s Mac start-up chime, the Intel
four-note bong (composed in 1994 by
Walter Werzowa), the 20th Century Fox
fanfare, McDonald’s I’m lovin’ it jingle,
Skype’s whoosh: for better or worse, catchy
little numbers like these invade not just
our physical space, but our headspace, too.
And they are not necessarily musical:
cereal maker Kellogg’s, together with a
Danish music lab, created a special
‘crunch’ sound that it has trademarked.
MGM trademarked its famous roar
(originally made by a lion called Jackie),
and motorbike maker Harley-Davidson
once attempted, without success, to
trademark its engine growl.
Dutch neuromarketing firm
Neurensics, along with radio station 538
and media giant Mindshare, recently set
out to study the impact of radio
advertising on the brain.
Using functional magnetic image
resonancing (fMRI) to observe brain
activity in those listening to radio
commercials, they found that ads with a
sound logo were more effective in
activating the areas of the brain that
influence buying behaviour.
The effect magnified for strong, wellestablished brands with more familiar
sound logos.
Such research is not lost on Wouter
Siteur of In Perfect Pitch, who composes
branded sounds for Artis Royal Zoo,
Schiphol Airport and others.
At his studio in Utrecht, surrounded
by three computer screens, a keyboard,
several instruments and rows of kit, he
describes how he creates a branded sound
signature from scratch.
“I start with a workshop with the
client, to consider the target audience
MARKETING SOUNDS
and the unique qualities of the brand,”
he explains.
“I ask them to bring some examples of
sounds that they think go with their
brand, and ones that don’t. Then we’ll
discuss musical styles and instruments,
until we hit on the right formula. Ideally, I
always try to come up with something that
people can actually sing along to.”
He also refers to Utrecht University
Professor Tom ter Bogt’s work on
personality and music types, which he
relates to brand target-group
characteristics. A preference for rock, for
example, correlates with openness to
experience, so might suit a brand seeking
an adventurous image.
According to Siteur, Dutch companies
are beginning to understand the power of
sound, which in the past was “an
afterthought – something you had to add
on at the end, when there was no budget
or time left.”
Now they accept that “having a
consistent sound is as important as having
consistent visuals. New marketing is all
about engagement – and sound is a direct
trigger of emotion. It is communicating on
a whole other level. A sonic logo carves a
pathway in the brain.”
Julian Treasure’s Sound Agency has
devised a jaunty whistle logo as part of a
soundscape for the Helm Bank in
Colombia. Inside branches, visitors hear
rainforest noises, a restful sound that
Treasure describes as “very humanising.
The result was that branches became
destinations for people to hang out.”
For Harrods in London, his company
created sounds that change as shoppers
move through the store. They encounter
tinkling crystalline in the glass
department, for example, while the toy
department has funfair, train and
woodland noises.
Treasure is a great believer in
birdsong as a relaxing resource: “We
48
Holland Herald
“
Sonic logos
carve pathways in
the brain
”
evolved over hundreds of thousands of
years knowing that as long as the birds
hadn’t stopped singing, everything was
probably OK,” he says.
Most spectacularly, the Sound Agency
has used birdsong to change the
atmosphere of an entire town – and even
its crime rate, if the mayor of Lancaster,
California, is to be believed.
When birdsong was broadcast
through 70 loudspeakers in the city centre,
crime fell – minor offences by 15% and
major ones by 6%. “Everybody is now in a
better mood, a better place,” Mayor R Rex
Parris told The Wall Street Journal.
And the influence of sound on
buying behaviour is well established.
Psychologists Adrian North, David
Hargreaves and Jennifer McKendrick
investigated the effects of playing either
French or German music in a
supermarket.
When French music played, the store
sold five times the usual amount of French
wine. When the soundtrack was German,
twice as much German wine was bought.
In another study, Charles Areni and
David Kim of Texas University found that
classical music encouraged shoppers to
splurge on more expensive wines.
Tempo can also have a huge effect.
Studies have found that fast music in a
restaurant encourages people to eat more
quickly, while slow music has the
opposite effect. Slow music also tends to
make people linger in other
environments, such as supermarkets, so
they spend more money.
And the next step is multi-sensory
branding. Martin Lindstrom, author of
Brand Sense, says 83% of commercial
communication appeals to our eyes only,
neglecting the fact that 75% of our day-today emotions are influenced by what we
smell, and that positive sounds are likely
to lift our mood.
But, writes Lindstrom, “if a brand
provides all of our senses with a certain
stimulus, we will experience our brand
more profoundly, connect with it on a
deeper emotional level.”
Many brands are heading towards
whole ‘sensory worlds’ rather than just
images. Several car marques spray their
cars with ‘new car’ smells: in the case of
Rolls-Royce, it’s based on the wood and
leather fragrance of the 1965 Silver Cloud.
H&M, Jimmy Choo and Calvin Klein
are among the many brands acquiring
‘olfactive logos’ or ‘scent identities’, which
are, of course, trademarked.
“Aligning the senses – what they call
‘super additivity’ – that’s the big focus
now,” says Julian Treasure. “All five
senses supporting each other is the ideal
brand message.”
But won’t it all result in a sensory
overload for the poor consumer?
“Sensory marketing should be opt in, not
opt out, or yes, it could be a nightmare,”
says Treasure.
“But it’s our mission to make brands
realise that shouting at people will not
be effective.”
Let’s hope they are listening.
Silence is
golden
For those seeking
respite from the
frenzy of these
big cities, Anna
Whitehouse goes
in search of peace
and quiet
SWEET TREATS
Komyoji Temple, Tokyo
‘The
monks
offer up
free
tea and
Japanese
treats’
50
Holland Herald
For those in search of
sanctuary from the buzzing
crowds, the monks at
Komyoji Temple offer
free tea and treats on the
open terrace. Daily tidbits
rotate between ten different
types of Japanese sweets,
including the famous
warabi-mochi, a soya bean
jelly sweet. The monks
feed and water those who
visit in a bid to welcome
the world into their realm,
and all they ask in return is
gratitude and peace.
Fly to: Tokyo
TRAVEL SOUNDS
HIGH NOTE
Wilton’s Music Hall,
London
HUSH, HUSH
oak door
that looks
like it’s
from the set
of a Harry
Potter film’
Whispering Gallery,
New York
Grand Central Terminal
has many secrets (Roosevelt
had his own underground
passageway leading to the
Waldorf Astoria Hotel), but
the Whispering Gallery is
its most intriguing. This
unassuming archway has a
unique acoustic property:
when two people stand
at diagonal arches and
whisper, they can hear each
other’s voices perfectly. Jazz
legend Charles Mingus
used to play under the
arches, while today it is a
popular spot for murmured
marriage proposals.
Fly to: New York
‘ Charles
Mingus used
to play under
the arches ’
NEW FRONTIERS
Begijnhof, Amsterdam
Just off the main slew of
shops on busy Kalverstraat
is a heavy oak door that
looks like it’s from the set
of a Harry Potter film.
Head through and enter
Begijnhof, which was once
home to a sisterhood of
chaste Catholics, who lived
like nuns without ever
taking an oath to God.
Intriguing history aside,
its perfectly manicured
lawns and ring of beautiful
Amsterdam dwellings are
reason enough to head in
for some QT.
Fly to: Amsterdam
BIG BUZZ
Jardin du Luxembourg
beehive, Paris
There’s a botanical garden
that even locals and regulars
don’t know about in the
Jardin du Luxembourg.
Located in the southwest
part of the gardens, there
are working beehives where
busy bees make Parisian
honey. Accessible to all, this
hidden spot is a hive of quiet
activity, with Le Rucher
du Jardin du Luxembourg,
a dedicated beekeeping
school, offering beekeeping
lessons. The Luxembourg
bees’ annual crop of honey
is sold in the garden’s
orangerie, or nursery. Also
look out for the nearby apple
and pear orchard, featuring
over 200 different varieties
of the fruits.
Fly to: Paris
‘ This hidden
spot is a
hive of quiet
activity ’
It may be crumbling, but
Wilton’s is the world’s
oldest surviving grand
music hall – it was a
shelter in the blitz, a
rag warehouse in the
1950s and saved from
demolition by Sir John
Betjeman in the 1960s.
Tranquil and peaceful
by day and still brimming with a frenzy
of musical activity at
night, this is one of
London’s best-kept
secrets. It’s currently
falling apart, with no
restoration plans in
store, so get there now
before it’s a new block
of flats.
Fly to: London
GOOSE CHASE
La Seu, Barcelona
Aside from the
occasional honk from
one of the famous
13 white geese that
inhabit the cloisters,
La Seu cathedral is the
perfect spot for some
time out. With Gothic
architecture, intricate
tombs, intriguing
side chapels and an
abundance of classical
art, this is one of
Barcelona’s most iconic
quiet spots. Plaça de
la Seu in front of the
cathedral is the venue
for an unmissable
ritual performed every
Saturday at 6pm – the
sardana, which is
Catalonia’s national
dance. But if you
don’t like audience
participation, steer
well clear.
Fly to:
Barcelona
Holland Herald
51
Photos: Getty Images, Imageselect, Thibault Camus/Reporters and Shutterstock
‘A heavy
Lord of
Dutch music promoter Duncan Stutterheim
is a man of big ideas and bigger parties.
Now he’s descending on Woodstock with the first
festival on this legendary site for 45 years
WORDS: ANNEMARIE HOEVE PHOTOGRAPHY: FULCO SMIT ROETERS
52
Holland Herald
the dance
Tucked away amid shopping
malls and Amsterdam ArenA football
stadium is a space-age silver building. The
logo on the front looks like it might
teleport you if worn as a badge, and a large
white motorcycle stands in the middle of
the lobby.
This is the headquarters of Dutch
dance enterprise ID&T. It’s still morning,
but with beats pumping through the
sound system, it sounds like the party has
already started.
And Duncan Stutterheim has every
reason to celebrate. He recently sold ID&T
to American firm SFX in a move valued at
some €130 million.
Not bad, for a company he started from
scratch at the age of 20.
Stutterheim had not planned on a
career in the dance industry. He quit
school to start his own courier service in
the early 1990s (“I liked cars,” he explains),
then, he and some friends decided to
organise a New Year’s party in their
hometown of Landsmeer.
It’s a quiet place, north of Amsterdam;
so quiet, in fact, that there was nowhere
else to go. About 300 people turned up. “I
knew then, this is it. This is what I want,”
Stutterheim recalls.
Two years on, his Thunderdome house
parties were attracting more than 7,000
people. “We took house parties to the big
arenas,” he says. That was before the
internet, and they handed out flyers and
stuck up posters themselves.
One memento of those early days is a
neatly typed letter he and his team had
sent to secondary schools, formally asking
headmasters for permission to hang up
their posters on school property.
Things quickly snowballed. He teamed
up with record company Arcade to market
Thunderdome compilation CDs to a
growing base of hardcore house fans
across Europe, and by the age of 25,
Stutterheim was a millionaire.
He makes it sound easy, as if anyone
could have done it: “You need to just go
ahead and do things; try them out. But you
also need luck. And I’ve had my share of
that,” he says.
But luck hasn’t always been on his side.
His younger brother, who was also his
business partner, died in a car accident,
aged 24. There were also risky ventures
into magazines, restaurants and radio
stations that brought the company to the
brink of financial ruin.
Yet, Stutterheim has a persistent
streak: “When I was in primary school,
my father suggested that I stop playing
marbles with the older boys, because I
INTERVIEW SOUNDS
kept losing. I didn’t listen and got all of
my marbles back. I became the marble
king of Landsmeer.”
And he still has his hard-won prizes. “I
came across them last week,” he says,
looking pleased.
Today, the former marble king is a
dance mogul, organising more than 35
parties and festivals per year, from Korea
to South Africa.
He is still in awe of the energy at such
events. “When you’re in a stadium with
40,000 people and you know that some
have travelled from the other side of the
world to come to your party, and those
first beats set in, it’s an amazing feeling.
You can never get used to that.”
Many of his events sell out, so it seems
the audience feels the same way. How can
he explain the attraction? “With electronic
music there is no language barrier, so it
can appeal to everyone,” he says.
Also, Stutterheim adds, the parties are
not just mass hedonism. They’re about
bonding. “Our motto is ‘celebrate life’. It’s
about having fun together, meeting
LEFT
Stutterheim at ID&T
RIGHT
Map in the ID&T
offices
Holland Herald
53
INTERVIEW SOUNDS
people, forming lasting friendships
and relationships. I met my own wife at
one of the events,” he says.
He draws a parallel with football,
another passion of his. In fact, one of his
most successful dance formulas, Sensation
White − known for drawing thousands of
revellers dressed head to toe in white −
was first held at the home stadium of Ajax
football club, a stone’s throw away.
“I would sit there while watching a
game and dream of staging a party. And
we did. Now we organise Sensation in
26 countries.”
“He is the first
to hold an
event at
Woodstock
since the1969
hippie fest
Then came his loftiest dream yet:
Woodstock. “I was living in New York for
a few years, with my wife and kids, and
thought about how amazing it would be to
hold a festival right there, on the same
grounds as the mother of all festivals.”
The owners are reputed to receive 30
such requests per day, year in, year out.
Not that something like that would deter
this Dutchman.
“We called them up and they liked our
concept. We had a click,” he explains. And
so, in May, ID&T will launch a new
edition of Mysteryland at the very spot
where the likes of Jimi Hendrix and Janis
Joplin made music history in 1969.
He is the first to be allowed to hold an
event there since the legendary three-day
hippie fest.
“Electronic music is really breaking
through now, especially in the United
States, just like a lot of the music that was
first emerging at Woodstock back in the
day. We belong there,” he says.
A click of the mouse brings up a sketch
of the main stage. Part of it is being built
in The Netherlands and will be shipped
over for the big event. Mysteryland is
known for its dramatic scenery. Past
festivals included colossal decors of tribal
masks spewing out an infernal blaze of
lights. There have been wild-eyed owls,
fierce lions and brooding clowns. “Some
54
Holland Herald
”
organisers just plonk down a big stage, and
that’s it. We create an immersive, creative
atmosphere, carrying through from the
stage, to the music, to the bar and even the
food. The vibe is very important,”
Stutterheim explains.
Sustainability is also high on the
agenda. “I want it to become part of our
DNA,” he says.
ID&T is working with Technical
University Delft to design new ways to
minimise its carbon footprint, including
a filter for the generators. The company
wants to recycle waste and source local
and organic food where possible, also at
Woodstock. “That was one of the
reasons why we were chosen. We are one
of the only ones thinking about the
whole approach.”
There are ‘only’ a total of 25,000 tickets,
and a number of these are available for
free to volunteers. It’s part of an ongoing
ID&T project called 10,000 Hours. “Last
year, we clocked up 10,000 hours of
volunteer work in The Netherlands. People
could clear up a nature area, or help the
elderly in exchange for free tickets,”
Stutterheim says.
His latest plan goes even further: “I
want to go for one million hours – a giant
volunteer project across five continents
simultaneously.” He already has a name
for it: RISE. “It’ll be the biggest volunteer
project the world has ever seen.”
For now, however, there are plenty of
new projects in the works on his own turf
in Amsterdam. These include a multimillion-euro music hub with a club,
restaurant and hotel along the IJ waterway,
plus a platform for young DJ talent in an
old warehouse where he once danced at
underground raves.
For him, business and partying have
always been inseparable: “I’ve long been
the last one home from a party and the
first one back in the office.”
5
Bilbao
ways
The beautiful Basque Country city
is a new KLM destination
WORDS: SALLY DAVIES
Art attack
1
BEYOND THE GUGGENHEIM
Bilbao’s rags-to-riches story is not unique
among cities, but it might be the most
dramatic. Until the late 1990s, this was a
sleepy but successful port and neighbour to
chichi San Sebastián to the east. And then
came the Guggenheim and everything
changed; at first it was just the art-curious,
who would come and marvel at Jeff Koons’
12-metre-high kitsch flower sculpture,
Puppy, before heading inside for their fill of
Andy Warhol, Cy Twombly, Cindy
Sherman, Anselm Kiefer and just about
every other major name of the late 20th
century. As word spread and the city’s
facilities improved, Bilbao became a major
tourist destination, and hotels and
restaurants began to spring up.
But this is only half the story. Bilbao
already had its fair share of attractions, and
among them was an overlooked but worldclass collection of fine arts in the unsung
Museo de Bellas Artes (museobilbao.com).
As César Ochoa, who works in the
museum’s education department, says, “It
offers a broad overview of artistic styles
from Gothic times to the present day,
focusing on works from the Flemish school
and, of course, Spanish artists.”
The collection runs to more than 10,000
pieces, and includes paintings by Goya,
Zurbarán and other Spanish masters, as
well as works by El Greco, Paul Cézanne,
Paul Gauguin, Robert Delaunay, Francis
Bacon and many more.
56
Holland Herald
1
TRAVEL SPAIN
Architectural extravagance
2
IF YOU BUILD IT, THEY WILL COME
The Guggenheim
(guggenheim.org/bilbao) was
about more than its art, of
course. Its major appeal was
Frank Gehry’s titanium-clad
building, a wildly ambitious
tumble of shapes that pay
homage to the city’s industry
and shipping, and a nod to
fishing with an exterior that
seems to be armoured with
oversized scales. The vastly
tall atrium pays its respects to
Frank Lloyd Wright’s famous
rotunda in the original
Guggenheim in New York and
the entire building, according
to local architect Josep Egea,
“…can bring about a new
experience, whether it is
through a never-before
revealed detail, a small hidden
corner where light bounces
back and forth through its
multiple layers, or the
sensation of spaces contained
Photo’s: Imageselect and AGB/Shutterstock
“Marvel at
Jeff Koons’
12-metrehigh kitsch
flower
sculpture”
within other spaces.”
Again, this is only part
of the picture. Most visitors
will have already witnessed
Santiago Calatrava’s airport
building, a vast gleaming
white insect crouched in the
hills outside the city. As
Egea puts it, “It is difficult to
find a city in Europe that
has undergone a
transformation of this
magnitude in such a short
period of time.” Sir Norman
Foster was drafted in to
create light-hearted,
futuristic metro entrances
(delightfully known as
‘fosteritos’), Philippe Starck
took part in the funky
repurposing of the
Alhóndiga warehouse into a
leisure centre and Arata
Isozaki created the stunning
residential complex that
now bears his name.
Holland Herald
57
Take a hike
3
GREEN AND PLEASANT LAND
The dramatic coastline and
rolling hills of the Basque
Country make for some great
walking near the city, and
fairly steady rainfall ensures a
verdant landscape year-round.
Stuart Butler, author of Lonely
Planet’s guide Hiking in Spain,
recommends that those
travelling with kids,
particularly, should head for
the Bosque de Oma (Oma
Forest), near Guernica (the
Guernica immortalised in
Picasso’s painting of the same
name), for an easy two-hour
round-trip. The walk winds
through tree trunks painted
in rainbow colours and
adorned with eyes by local
artist Agustín Ibarrola.
But, says Butler, for some
real mountain hiking, the
Parque Natural de Urkiola,
marked by the jagged
limestone ridges and peaks
that dominate the countryside
to the east of the city, “offers
shepherds’ pastures, limestone
landscapes and a nervewracking scramble to the
sheer-sided summit of Anboto
(1,331m). Even if you haven’t
got the nerve to make the final
push right to the summit of
Anboto, the views over the
coastal plains and rolls of
mountains are worth all the
huffing and puffing.”
As an alternative, he also
recommends the Parque
Natural de Gorbeia, where
you can either climb Gorbeia
itself (1,482m), “or the
perhaps more rewarding
Itxina massif, with its flower
meadows, beech forests and
high pastures. All of these are
accessed via Atxular’s Eye, a
natural rock gateway.”
“The walk
winds
through
tree
trunks
painted in
rainbow
colours”
Funicular
fun
Take the rickety funicular
train up to the top of
the hill of Artxanda for
a sweeping view over
Bilbao and the
surrounding countryside.
TRAVEL SPAIN
“There is
great music
everywhere:
the beach,
the
streets…
the buzz is
incredible”
Get out
4
DAY TRIP TO SAN SEBASTIÁN
After a couple of days amid Bilbao’s
edgy architecture and urban bustle,
head to the wonderfully elegant resort
of San Sebastián, which Gabriella
Ranelli, owner of Tenedor Tours
(tenedortours.com), describes as “the
grande dame to Bilbao’s brash young
Turk.” Its gastronomic clout is well
known – San Sebastián famously has
the highest number of Michelin stars
per capita of anywhere in the world –
and Ranelli describes the city as the
birthplace both of the pintxo and what
is known as New Basque Cuisine.
She herself runs food and wine
tours, but she insists it is, “more than
just a pintxo route”. She waxes lyrical
about the quirky boutiques (“They have
personality!”); its graceful bay, La
Concha; its saltwater spa, La Perla, down
on the beachfront; and, above all, its
many festivals.
“Come when the jazz festival is on in
July,” she advises. “There is great music
everywhere – the beach, the streets… the
buzz is incredible.” She also recommends
the seven-day firework competition in
August as part of the Semana Grande
festivities, and, of course, the film
festival in September, when, in addition
to the increased chances of bumping into
Johnny Depp, you can also catch indie
films that won’t get widely distributed.
San Sebastián also has its fair share
of museums. Prime among them is the
Museo de San Telmo (santelmomuseoa.
com), which is housed in a former
convent. Ranelli recommends seeing the
17 canvases by José María Sert, which
have been recently restored (“they are
now amazing,” she says), and hang on
the walls of the chapel, telling the
history of San Sebastián.
Holland Herald
59
TRAVEL SPAIN
“The Basque
Country is
the powerhouse
of Spanish
gastronomy”
Glorious food
5
THE WORLD’S BEST?
Prior to the 1970s, Spanish cuisine had
changed little in hundreds of years.
Then a group of talented Basque chefs
led by Juan Mari Arzak and Pedro
Subijana started a culinary revolution
that would ultimately pave the way for
Ferran Adrià to
create ‘the best
restaurant in the
world’ on the
Costa Brava 30
years later. But it
is still the Basque
Country that
60
Holland Herald
is considered the powerhouse of
gastronomy, and this permeates at every
level of society and at every age.
“As children we were taught to eat
before we were taught to walk,” says
Martín Berasategui, holder of three
Michelin stars at his eponymous
restaurant in Lasarte, an hour’s drive
away, and three others at various
restaurants around the country.
Happily, the region’s dense constellation
of stars doesn’t mean that excellent food
is only for those with deep pockets. For
around a euro, you can get a morsel of
fine-dining in almost any bar. These,
the Basque take on tapas, come on a
slice of French bread and are called
‘pintxos’, after the little spear (usually a
toothpick) that holds them together.
Bilbao is so proud of its pintxos,
that the fiercely contested
‘Concurso de Pintxos’ has
been running for 16
years. This annual competition awards
gold, silver and bronze not only to
establishments, but also to particular
pintxos – ask at the tourist office for a
copy of the leaflet detailing the entrants
for the previous year’s prize. Many of
these bars will be on or around the
arcaded Plaza Nueva, which is a good
starting point.
Bilbao
Spain
Getting there
From 26 May, KLM will operate
daily non-stop flights to Bilbao
Airport from Amsterdam Airport
Schiphol. For more information,
see bilbaotourismo.net or
basquecountrytourism.net.
HOLLAND UPDATE
Photo: The Leiden Gallery LLC
Pure gold
An extraordinary exhibition featuring
the largest collection of work by
Dutch Golden Age painter Gerrit Dou,
Rembrandt’s first pupil in Leiden. This
private collection is on view to the
public for the first time.
GERRIT DOU: THE LEIDEN COLLECTION
FROM NEW YORK; until 31 Aug;
Museum De Lakenhal, Leiden;
lakenhal.nl
GERRIT DOU’S ‘HERRING SELLER AND BOY’ (CIRCA 1670-75)
EVENTS
VERZAMELAARSJAARBEURS
12-13 Apr
Europe’s largest vintage
collectors’ fair.
KEUKENHOF until 18 May
The multicoloured tulip fields,
augmented with flower shows,
gardens and floral works of art.
De Jaarbeurs, Utrecht;
Lisse; keukenhof.nl
verzamelaarsjaarbeurs.nl
JERUSALEM until 30 Sep
An eye-opening tour of one of
the world’s most enigmatic
cities in 3D IMAX format.
Omniversum, The Hague;
omniversum.nl
EXHIBITIONS
HEAVENLY MUSIC
Singer-songwriter Angel Olsen
MOTEL MOZAÏQUE
4-5 Apr
A multidisciplinary festival
featuring Temples, Eagulls,
Angel Olsen and others.
Various locations, Rotterdam;
motelmozaique.nl
NATIONAL MUSEUM WEEKEND
5-6 Apr
Over 500 museums throughout
the country open for free – or
reduced – entrance.
SITTING PRETTY
Retro finds at the Verzamelaarsjaarbeurs
ABN AMRO MARATHON
ROTTERDAM 13 Apr
Entrants include some of the
world’s top international
distance runners, such as
Eliud Kipchoge.
BRANCUSI, ROSSO, MAN RAY:
FRAMING SCULPTURE
until 11 May
Some 40 sculptures and more
than 60 photographs from
top collections worldwide
afford a unique insight into
the artistic practice of
Constantin Brancusi, Medardo
Rosso and Man Ray.
Museum Boijmans van Beuningen,
Rotterdam; boijmans.nl
Start: Coolsingel, Rotterdam;
Autotron Rosmalen, Rosmalen;
KING’S DAY 26 Apr
Formerly Queen’s Day, this
national holiday celebrates
King Willem-Alexander’s
birthday with street parties and
flea markets. Wear orange.
MARIMEKKO:
DESIGN FOR A HAPPY LIFE
until 11 May
An extensive retrospective of
Finnish design brand
Marimekko; from fashion icon
Jacqueline Kennedy’s outfits
to the contemporary Fatboys.
afsh.nl
koninklijkhuis.nl
Kunsthal, Rotterdam; kunsthal.nl
marathonrotterdam.org
museumweekend.nl
ART & ANTIQUES FAIR
6-13 Apr
High-quality art and antiques
for deep pockets.
SCENTS AND SENSIBILITY
Tulips bloom at the Keukenhof
YUBI KIRINDONGO: REBEL IN
ART AND SOUL until 1 Jun
A major retrospective of work
by the internationally
renowned visual artist.
Museum Beelden aan Zee, The
Hague; beeldenaanzee.nl
GIGS
The Stranglers 17 Apr
Hedon (Zwolle)
Justin Timberlake 18 Apr
GelreDome (Arnhem)
Kaiser Chiefs 19 Apr
Oosterpoort (Groningen)
The Prodigy 20 Apr Paaspop
(Schijndel)
Katie Melua 23 Apr
Philharmonie (Haarlem)
UB40 27 Apr Philharmonie
(Haarlem)
Info and tickets: livenation.nl
Holland Herald
63
AMSTERDAM UPDATE
Photo: Daan Roosegaarde
Trip the light
fantastic
Dutch artist and innovator Daan
Roosegarde’s ‘living’ Lotus Dome is
made out of hundreds of ultralight
aluminium-foil ‘flowers’, which unfold
in response to human behaviour,
creating an interactive play of light
and shadow.
LOTUS DOME; until 5 May;
Rijksmuseum, Amsterdam;
rijksmuseum.nl
ART COMES TO LIFE IN THE RIJKSMUSEUM
EVENTS
CINEMASIA 1-6 Apr
A terrific independent festival of
Asian cinema.
De Balie; cinemasia.nl
WORLD PRESS PHOTO
18 Apr-22 Jun
The prestigious annual
photojournalism exhibition
opens in its new location
before touring the world.
MAUD NELISSEN
5 Apr
Charlie Chaplin’s The Immigrant
(1917) and a surrealist gem of
Soviet Russian cinema, The
Overcoat (1926), introduced by
film buff Theodore van Houten
and screened to a live
soundtrack by pianist and
composer Nelissen.
De Nieuwe Kerk;
Muziekgebouw aan ‘t IJ;
Stadsschouwburg; ssba.nl
muziekgebouw.nl
worldpressphoto.org
GLOBE TO GLOBE HAMLET
29-30 Apr
The Shakespeare’s Globe
theatre company, London,
performs Hamlet; first stop of a
two-year world tour celebrating
the bard’s 450th birthday.
throughout the world’ via art.
Tierrafino Clay Factory;
bisoncaravan.com
MARCEL WANDERS: PINNED
UP AT THE STEDELIJK
Until 15 Jun
The entire oeuvre of the
acclaimed Dutch designer
Marcel Wanders.
Stedelijk; stedelijk.nl
EXHIBITIONS
BISON CARAVAN
5 Apr-22 Jun
A weekends-only exhibition
based on ‘a collective effort of
moving a herd of bison
A FINE SPECIMEN
© Marcel Wanders: Pinned Up, 25 jaar vormgeving
RESTAURANT
CLOAK AND DAGGER
Soviet cinema at Muziekgebouw aan ‘t IJ
IMAGINE 9-18 Apr
The crème de la crème of cult,
fantasy, sci-fi and horror movies.
EYE; imaginefilmfestival.nl
FOLLOW THE HERD
Photo: Alfons Alt
TWENTY THIRD BAR
Spoil yourself with some of
the finest champagnes, wines
and cocktails in the land on
the 23rd floor of luxury
enclave Hotel Okura, while
enjoying stunning views
across the city. Cushion the
drinks – served by impeccably
attentive staff – with a
selection of sublime
appetisers from the adjacent
two-Michelin-star restaurant,
Ciel Bleu. Open daily from
18.00-01.00 (until 02.00 Fri
and Sat).
Ferdinand Bolstraat 333; +31 20
6787450; okura.nl
GIGS
De Dijk 6 Apr
Heineken Music Hall
The Kyteman Orchestra
8 Apr Melkweg
Ennio Morricone 12 Apr
Ziggo Dome
Allen Toussaint 13 Apr Paradiso
Ziggy Marley 22 Apr Melkweg
Justin Timberlake 28 Apr
Ziggo Dome
Pentatonix 29-30 Apr Paradiso
The Handsome Family 30 Apr
Paradiso
WEBSITES
iamsterdam.com
holland.com
eat-amsterdam.com
dutchnews.nl
museumtickets.nl
specialbite.com
lastminuteticketshop.nl
REMEMBER! This copy of Holland
Herald is yours to take off the plane.
Holland Herald
65
TOUCHDOWN BARCELONA
ROOFTOP FOLLIES
TILED AND TESTED
Catalan cool
DON’T MISS
Visit the capital of Catalonia for surreal beauty, bohemian beaches and one of the
coolest cities in Europe.
Pick MNAC
In a city where every street
offers a visual treat, it’s
WHAT TO DO
tempting to spend every
waterfront, accompanied by
in the Born district's chic hole-
moment outdoors. But Museu
chilled white wine. Graze your
in-the-wall bars. Pace yourself
Nacional d'Art de Catalunya
Climb the spiral stairs of
way around tapas bars where
for late nights; clubs get going
(MNAC), the Catalan museum
Gaudi’s La Sagrada Família
delicious morsels accompany
around 2am when most bars
of visual arts, makes for a
(sagradafamilia.cat) for heart-
fizzy glasses late in to the night.
start to close.
mesmerising break from the
pounding views, then visit
The twisted lanes of the Barrí
his fantastical Park Güell
Gòtic ooze with Catalan
(parkguell.es) in Gràcia. See
flavours like salt-dried cod, fried
KLM operates several daily
Renaissance, baroque and
Picasso's delicate, early
artichokes and chorizo sausage.
non-stop flights to Barcelona
modern pieces all under one
Airport from Amsterdam
elaborately decorated roof.
Airport Schiphol.
mnac.cat
Sacred sights
sketches in the Old
Town (museupicasso.bcn.cat)
and Joan Miró's colourful
WHERE TO BOOGIE
Social stroll
HOW TO GET THERE
masterpieces on Montjuïc
A dozen bars line Plaça Reial in
Tourist information
(fundaciomiro-bcn.org).
the Gothic quarter. Hear live
barcelonaturisme.com
midday sun. See
Romanesque, Gothic,
jazz, watch flamenco, dance or
WHERE TO EAT
relax under palm trees. Sip
Looking for handy, up-to-date
sparkling cava or rich Rioja
travel information? Check out
Paella is a signature dish,
among the Barrí Gòtic bodegas
KLM’s Destination Guide pages
scattered with succulent
(wine cellars), or cooling beer in
— and book your flight — on
prawns and mussels. Share a
beach-front chiringuitos huts.
klm.com. Content provided by
platter on the Barceloneta
Or mingle with bohemian types
Whatsonwhen.com © 2013.
Nibble all night
FEAST YOUR EYES
Holland Herald
67
TOUCHDOWN BUDAPEST
HISTORY...
...AND CULTURE
ARCHITECTURE IS A MAJOR DRAW
Soak it up
Straddling the mighty Danube River, the capital of Hungary boasts an abundance of
sumptuous architecture, curative thermal springs and a dining scene that is once
again commanding attention.
WHAT TO SEE
goose liver in the traditional
trendy on Liszt Ferenc tér,
dining rooms of the Jewish
while old warehouses around
The eclectic, repeatedly rebuilt
Quarter. Modern eateries like
the city are transformed into
Royal Palace (btm.hu) of the
Pest's Gundel (gundel.hu) and
cool dance venues. The Patron
Castle District reflects
Buda's Vadrózsa (vadrozsa.hu)
Club (patronclub.hu) draws jet-
Budapest's grand and turbulent
put contemporary freshness into
setters to Boatyard Island with
past. Across the Danube, the
heavy Magyar dishes, while
its chic beach.
huge, neo-Gothic Parliament
Callas (callascafe.hu) leads in
(parlament.hu) and dome of
fusion cooking. Between meals,
the Basilica of St Stephen
order coffee and cake at a
KLM operates four daily
(bazilika.biz) are part of today's
grand cafe.
non-stop flights to Budapest
Palace intrigue
Pest. The House of Terror
(terrorhaza.hu) and Statue
HOW TO GET THERE
Built on thermal springs in
Pest's City Park, the
sprawling neo-baroque
Széchenyi Baths and sauna
complex draws bathers all
year round. Visitors swim
invigorating laps in the
lengthy pool or relax in the
steamy circular bath and
take on the locals at chess.
szechenyibath.com
Airport from Amsterdam
Join the club
Budapest's more recent
Budapest's nightlife is thriving
communist history. A positive
and expanding, offering fresh
Tourist information
hangover from this period
experiences and classic nights
budapestinfo.hu
exists at the Children's
out. The Jewish Quarter in
Railway (gyermekvasut.hu).
District VII is packed with arty
Looking for handy, up-to-date
hangouts like Szimpla Kert
travel information? Check out
(szimpla.hu) in a derelict town
KLM’s Destination Guide pages
house, or the Fészek Klub
— and book your flight — on
Feast on hearty helpings of
(feszek-muveszklub.hu) cellar
klm.com. Content provided by
gulyás (goulash, or stew) and
artists' club. The scene is more
Whatsonwhen.com © 2013.
Fare game
Bath time
Liszt Ferenc International
WHERE TO BOOGIE
Park (mementopark.hu) detail
WHERE TO EAT
DON’T MISS
Airport Schiphol.
BOARD MEETING
Holland Herald
69
TOUCHDOWN HONG KONG
Photo: Luciano Mortula/Shutterstock
DIM SUM DELICACIES
FERRY NICE VIEWS
HONG KONG LIGHTS UP AT NIGHT
Eastern promise
Modern commerce meets ancient rituals in Hong Kong, where gleaming skyscrapers
are designed with feng shui know-how and red-sailed junks ferry passengers to
incense-filled temples.
WHAT TO SEE
including the vegetarian Branto
with traditional markets, such
(brantoindianvegetarian.com.hk).
as Temple Street Night
Victoria Peak (thepeak.com.
Yè Shanghai (elite-concepts.
Market (Temple Street,
hk/en) offers stunning views
com) offers a contemporary
Kowloon). For quality silks and
of Hong Kong's skyline. A Star
take on Chinese cuisine, with a
handicrafts, try the Stanley
Towers and temples
Ferry Cruise sails to busy
strong focus on dumplings,
Market (hk-stanley-market.
Tsim Sha Tsui and the Hong
noodles and seafood. Or take
com) in Stanley.
Kong Museum of Art
the tram up to the summit of
(heritagemuseum.gov.hk).
Hong Kong Island’s Peak for
Make the crossing to Lantau
international classics and
KLM operates daily non-stop
Island for the Ngong Ping
stunning views at The Peak
flights to Hong Kong
360 cable car (np360.com.hk)
Lookout (peaklookout.com.hk).
International Airport from
and Po Lin Monastery & Big
Buddha (plm.org.hk). Kowloon
HOW TO GET THERE
Happy feet
For rejuvenating weary feet,
plus all-encompassing
health benefits, try
traditional Chinese
reflexology at Happy Foot
in financial hub Central. Lie
back on the reclining chairs
and let the professionals
pummel and prod your feet
for a relaxing hour.
happyfoot.hk
Amsterdam Airport Schiphol.
WHERE TO SHOP
has the incense-filled Wong
All that glitters
Tourist information
Tai Sin Temple (siksikyuen.
Gleaming Central, Admiralty and
discoverhongkong.com
org.hk).
Causeway Bay have swanky
malls and designer shops like
Looking for handy, up-to-date
Peak and mix
Blanc de Chine (blancdechine.
travel information? Check out
com). Nathan Road, linking
KLM’s Destination Guide pages
Hong Kong is blessed with
frenetic Tsim Sha Tsui to Mong
— and book your flight — on
world cuisines. Tsim Sha Tsui
Kok, has electrical stores
klm.com. Content provided by
has Indian restaurants
aplenty. This area is also filled
Whatsonwhen.com © 2013.
WHERE TO EAT
DON’T MISS
SOLE SENSATION
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71
TOUCHDOWN LOS ANGELES
WALK THE WALK
WHEEL POWER: LA'S ACTIVE LIFESTYLE
Puttin’ on the ritz
At the centre of the world’s film and entertainment industry, this North American
A-lister sizzles around the clock, from its star-studded city walks and celebrity-packed
restaurants, to its fashionable malls and gleaming golden beaches.
WHAT TO SEE
Stars and strips
like Mastro's Steakhouse
Robot (giantrobot.com) in
(mastrosrestaurants.com), and
Japantown. For clothes from
Sunset Strip and the
celebrities poke at their salads at
favourite TV shows, visit
Hollywood Walk of Fame
The Ivy (theivyrestaurants.com).
It's A Wrap (itsawraphollywood.
(hollywoodchamber.net) are
If you like fun with your food,
com), and those with cash to
the places for star spotting in
sip sake with the sushi chefs at
spare can head to Rodeo Drive
Hollywood. Soak up the sun on
Restaurant Hama (hamasushi.
in Beverly Hills.
a Paramount Pictures tour
com) in Venice or create the
(see Don't Miss). Convertibles
perfect dog at Hollywood
cruise down Sunset Boulevard
icon Pink's Hot Dogs
KLM operates daily non-stop
to Santa Monica Pier
(pinkshollywood.com).
flights to Los Angeles
(santamonicapier.org) and on to
The Getty Center Los
HOW TO GET THERE
Paramount Pictures is the
only major studio still located
in Hollywood. The two-hour
studio tour offers a historical
lesson on filmmaking and a
real-life, behind-the-scenes
look at working movie and
television facilities in
day-to-day operation. Have
your camera ready for
celebrity sightings.
paramountstudiotour.com
Amsterdam Airport Schiphol.
Store credit
chance to see a real Van Gogh.
Los Angeles is famous for its
Tourist information
multitude of stores, from mega-
discoverlosangeles.com
Power lunch
Paramount
importance
International Airport from
WHERE TO SHOP
Angeles (getty.edu) for the
WHERE TO EAT
DON’T MISS
sized malls, such as the Beverly
Center (beverlycenter.com) in
Looking for handy, up-to-date
Los Angeles is the birthplace of
West Hollywood or the Third
travel information? Check out
California cuisine and Wolfgang
Street Promenade
KLM’s Destination Guide pages
Puck's Spago (wolfgangpuck.
(downtownsm.com) in Santa
— and book your flight — on
com) in Beverly Hills is still going
Monica. There are also
klm.com. Content provided by
strong. Nobody cooks a rib-eye
fashionable little shops like Giant
Whatsonwhen.com © 2013.
REEL FUN
Holland Herald
73
TOUCHDOWN LONDON
BEEFEATERS...
Photo: Greir/ Shutterstock
BRIDGE THE GAP
...AND LIONHEARTS
Simply capital
DON’T MISS
Hot to trot
What better way to explore
one of London's largest
green spaces than on
horseback? Hyde Park
Stables (near Lancaster Gate
tube station) organise group
or private lessons along
Rotten Row, passing the
Serpentine lake. Hats and
boots are provided free
of charge.
hydeparkstables.com
One of the world’s most visited cities, the capital of England has something for
everyone, from iconic buildings and magnificent art collections, to pioneering music
and charming, wood-panelled pubs.
WHAT TO SEE
in Soho and head west to
Hit the dance floor at
Oxford Circus for award-winning
world-famous nightclubs like
Cruise the Thames to see the
British steak and kidney pie
Fabric (fabriclondon.com) or
iconic London Eye
(windmillmayfair.co.uk). In the
sample 24-hour London in
(londoneye.com), Tower of
East End, Hackney is great for
action-packed Soho. Choose
London (hrp.org.uk) and Tate
Turkish and Whitechapel for
glitz or grunge, as the mood
Modern (tate.org.uk). South
Pakistani curries at Lahore
takes you.
Kensington's Museum Mile
Kebab House (lahore
offers decorative art at the
kebabhouse.com). Sông Quê
Victoria & Albert Museum
Cafe (songque.co.uk) in Hoxton
KLM operates several daily
(vam.ac.uk) and afternoon tea
serves cheap pho, Vietnamese
non-stop flights to London
in art nouveau surrounds. In
noodle soup.
Heathrow and London City
Tate that
Trafalgar Square, the National
Gallery (nationalgallery.org.
Holland Herald
Airport Schiphol.
Glitz and grunge
the 13th century.
London nightlife has it all, from
Tourist information
star-studded West End theatre
visitlondon.com
Global grub
74
airports from Amsterdam
WHERE TO BOOGIE
uk) displays European art from
WHERE TO EAT
SADDLE UP
HOW TO GET THERE
to opera in Covent Garden; from
decadent cocktail bars like
Looking for handy, up-to-date
Dine in Chelsea in Michelin-
Loungelover (loungelover.co.uk)
travel information? Check out
starred style at Restaurant
in Hoxton to the former
KLM’s Destination Guide pages
Gordon Ramsay
smugglers’ den Prospect of
— and book your flight — on
(gordonramsay.com). Join the
Whitby Pub (57 Wapping Wall;
klm.com. Content provided by
Chinatown bustle for dim sum
+44 20 74811092) in Wapping.
Whatsonwhen.com © 2013.
TOUCHDOWN OSLO
FJORD FIESTA
THE WATERFRONT IS A QUAY EXPERIENCE
Northern star
DON’T MISS
Choose between world-class museums, centuries-old Viking ships, mouthwatering fresh seafood and outdoor activities aplenty in Norway’s vibrant,
cosmopolitan capital.
WHAT TO SEE
meats like reindeer are also
(oslosweatershop.com) or quirky
found on specialist menus. The
designs from the DogA Centre
Oslo's city centre offers
city has a few high-end
(doga.no) in Grünerløkka. Also
expressionist paintings at
restaurants, such as the two
worth looking for are art and
the Munch Museum
Michelin-starred Bagatelle
antiques at Blomqvist
(munchmuseet.no), enormous
(bagatelle.no), but there are less
Kunsthandel (blomqvist.no),
stone statues at the Vigeland
expensive options available. Try
Norway’s oldest and largest
Sculpture Park (vigeland.
the lively harbourside restaurant
auction house.
museum.no) and Old Masters at
D/S Louise (dslouise.no) at Aker
the National Gallery
Brygge, or Dolly Dimple’s
(nasjonalmuseet.no). Explore the
Majorstua (dolly.no), a popular
KLM operates several daily
lively Aker Brygge waterfront or
pizzeria in Oslo’s nightlife district.
non-stop flights to Oslo
hop on a boat to see Viking
For a snack, sample bright red
Gardermoen Airport from
ships on the Bygdøy Peninsula
pølser hot dogs, a local favourite
Amsterdam Airport Schiphol.
(khm.uio.no). You can gain a
available throughout the city.
Ship shape
new perspective on the city on
a boat trip out into the fjord (3
Rådhusbrygge, +47 23 256890).
WHERE TO SHOP
Close knit
Tourist information
visitoslo.com
Looking for handy, up-to-date
Scandinavian interior designs and
travel information? Check out
traditional Norwegian knitwear
KLM’s Destination Guide pages
dot the city centre. Seek out
— and book your flight — on
Fresh seafood abounds in Oslo,
patterned wool sweaters at the
klm.com. Content provided by
while traditional Norwegian
Oslo Sweater Shop
Whatsonwhen.com © 2013.
Hot dogs and
reindeer
The Botanical Garden is an
oasis in east Oslo, home to
exotic plants such as cacti,
orchids and palms, and
indigenous species
including Norwegian wild
flowers. Thousands of
mountain plants flourish in
the rock garden, cut
through by waterfalls.
nhm.uio.no
HOW TO GET THERE
Shops selling minimalist
WHERE TO EAT
Palm reader
WILD ROVER
Holland Herald
77
Photo: Deymos Photo/Shutterstock
TOUCHDOWN VANCOUVER
LOCAL ICON
SERENE SCENE AMID THE URBAN BUSTLE
DON’T MISS
High adventure
Nature has been kind to Vancouver. The North Shore Mountains and Pacific Ocean
beautify this Canadian jewel, while terrific museums and culture promise urban allure.
WHAT TO SEE
locally-grown produce and
Fabric. There are great
seafood available throughout
performing arts at the
Natural attractions blend
the city. Downtown's ethnic
Commodore Ballroom
seamlessly with manmade
eateries include the Kirin
(commodoreballroom.ca) and
ones in Stanley Park
Mandarin Restaurant
Orpheum Theater (orpheum-
(vancouver.ca/parks), which
(kirinrestaurants.com), famed for
theater.com).
also houses the Vancouver
its dim sum. South Granville
Aquarium (vanaqua.org).
offers everything from the
Downtown, mountain vistas
high-end West (westrestaurant.
KLM operates daily non-stop
Natural attractions
HOW TO GET THERE
are the draw at Vancouver
com), renowned for its
flights to Vancouver
Lookout (vancouverlookout.
contemporary Canadian dishes,
International Airport from
com), while human
to Vij's (vijs.ca), Vancouver's
Amsterdam Airport Schiphol.
endeavours are on display at
most popular Indian restaurant.
Vancouver Art Gallery
(vanartgallery.bc.ca). Visit
WHERE TO BOOGIE
tourismvancouver.com
It’s a gas
Capilano Suspension
Historic Gastown is a favourite
Looking for handy, up-to-date
Bridge (capbridge.com).
after-hours meeting spot.
travel information? Check out
Consider contemporary bars,
KLM’s Destination Guide pages
like the Salt Tasting Room
— and book your flight — on
(salttastingroom.com) or the
klm.com. Content provided by
more energetic dance club
Whatsonwhen.com © 2013.
Local and global
Vancouver is famous for
Just 15 minutes north of the
city, Grouse Mountain
Resort offers fabulous
skiing, snowboarding and
skating in winter, hiking and
mountain biking in summer,
and cable car rides yearround. Theatre in the Sky, a
high-definition screening of
the mountain’s native and
adopted wildlife, and the
Refuge for Endangered
Wildlife are included with an
Alpine Experience ticket.
grousemountain.com
Tourist information
North Vancouver for the
WHERE TO EAT
Climb every
mountain
Photo: Justek16/Shutterstock
NATIVE HERITAGE
VIEW FROM THE TOP
Holland Herald
79
Travellers Check
klm products , services and information for passengers
Late
1940s
Sounds good: before
the introduction of
advanced radio and
satellite communications,
a telegraph operator
uses Morse code to
send and receive
messages on board a
Lockheed Constellation.
Photo: KLM/MAI
Contents
Products & services
Flying Blue news Jac Goderie column
KLM entertainment
KLM Takes Care
Behind the scenes
83
87
87
89
91
93
SkyTeam news
KLM fleet
KLM route maps
Schiphol, hub gates
Amsterdam map
Fit for flying
95
97
99
107
109
110
Holland Herald TRAVELLERS CHECK
81
KLM PRODUCTS & SERVICES
You can count
on KLM!
App and away
Explore the world of KLM and find
inspiration for your next journey. Select a
destination based on your budget, flight
time, the weather you are looking for or
the location of your Facebook friends.
With the new KLM iPad app – available
for free via the App Store – you can book
your tickets, manage your trip and check
in for your flight. The app is ideal if you
are looking for holiday ideas or are always
on the move for business. The app will be
released for Android tablets later this year.
KLM STAFF ARE HAPPY TO HELP
KLM prides itself on its level of
service, with the majority of all KLM
flights operating as scheduled. On
those rare occasions that things do not
go as planned, we do everything we
can to resolve the situation.
The latest information
We will keep you informed of gate
changes, delays or cancellations via
email, text message or telephone. And
you can contact us 24/7 via Twitter,
Facebook or phone. In the case of
delays and cancellations, KLM offers
rescheduling assistance and may also
offer a refund if you no longer want or
need to travel.
On board
If issues arise during the flight, our
in-flight crew will do their utmost
to correct the situation, provide
alternatives or, if necessary,
compensation on the spot.
Your baggage
From time to time, bags will
unfortunately go missing in transit.
When this happens, KLM works with
ground services – at Amsterdam
Airport Schiphol and abroad – to
ensure that delayed baggage is
delivered safely. During the process,
we can keep you informed via text
message or email.
Easy login
Did you know that you can log in to
klm.com using your favourite social
media account? It’s a fast, easy way to
check your flight information if you are
on the go and don’t have your KLM
login information to hand.
Get in touch
We appreciate feedback from you.
KLM Customer Care can be contacted
around the clock.
For further details, go to klm.com
and click on Customer Support.
Holland Herald TRAVELLERS CHECK
83
KLM PRODUCTS & SERVICES
Build
your
empire
KLM
to go
KLM is always at
your fingertips
SMARTPHONE APP
The year is 1919. As a pioneer in the aviation industry, you decide to set up an airline
and build a world-class operation. But how? With KLM’s Aviation Empire game, you
can try your hand at developing a global airline. The free 3D game is available for
iPhone, iPad and Android smartphones and tablets. Log in via social media to play
across devices and see how your network stacks up against those of players
worldwide – including over 300,000 virtual airline CEOs who have already signed up.
Book a flight, check in, select a
seat, store your boarding pass or
view your Flying Blue Miles balance.
Use PayPal or credit card to pay for
bookings.
KLM MOVIES & MORE
A complete listing of all the
programming on board KLM’s
intercontinental flights, including full
synopses and trailers for the latest movies.
Also available for iPad.
Food for thought
Dutch design has always been a strong
feature of KLM’s on-board amenities.
This extends to the catering service,
where eye-catching trays turn meals into
small journeys of inspiration.
From April, four new meal trays will be
introduced on all intercontinental flights
in Economy Class: Boerenbont (a
traditional floral china pattern, see
bottom right), Delft Blue (see top right),
Asian and Bistro. Created by KLM’s
in-house designer René Kemper, each
tray incorporates local references and
will accompany specific meals and routes.
KLM HOUSES
Includes photos and descriptions of
all 94 KLM Delft Blue houses. Locate
the original houses on your phone’s map and
keep track of your collection.
IPAD APP
Explore KLM's world and find your
ideal destination based on your
budget, the weather, flight time or travel
theme. Book a ticket, manage your trip and
check in for your flight, all on your iPad.
Make yourself
comfortable
Sit back and relax in Economy Class.
In the Economy Comfort zone at the
front of the cabin, seats have
substantially more legroom than regular
economy seats and recline further.
Travelling on an intercontinental flight?
Reserve a preferred aisle or window
spot, or a seat in a row of
two. Visit klm.com for full
details and to arrange your
ideal seat prior to flying.
Service 24/7
KLM offers social media services
via Twitter and Facebook in Dutch,
English, French, German, Italian,
Japanese, Norwegian, Portuguese,
Spanish and Russian. Contact us with
your questions or for travel-related
assistance. KLM’s goal is to answer
all queries within one hour, and realtime response times are tracked and
displayed on KLM’s Twitter page and
on klm.com.
Holland Herald TRAVELLERS CHECK
85
KLM FLYING BLUE NEWS
KLM ENTERTAINMENT
An easier way to
claim Miles
Following feedback from Flying Blue
members, Flying Blue now offers an
enhanced online process to claim
missing Miles.
Flying Blue Miles earned on KLM, AIR
FRANCE and HOP! flights will now be
added to members’ accounts within 72
hours. Should Miles fail to appear, they
can be claimed simply by submitting a
Flying Blue and ticket number on
flyingblue.com. Outstanding Miles will
be added immediately upon receipt of
this information, making the online
process faster and easier.
CLAIM MILES MORE EASILY ONLINE
New Promos every month
Available exclusively online, Promo Awards@ save you from 25 to 50% on the Flying Blue
Award Miles usually required for award tickets with KLM, AIR FRANCE and Air Europa. New
offers are added every month, and earlier booking – up to two months before travelling – is
now available. You can also choose from a greater number of destinations when you take
advantage of Promo Awards@. For details on this and other promotions, visit flyingblue.com.
Star selection
By the time you read this, you’ll know
whether Leonardo DiCaprio won the Best
Actor Oscar for his superb role in Wolf of
Wall Street; or whether the cast of American
Hustle swept the board on 2 March. As I
write, all I know is that neither Tom Hanks
nor Emma Thompson will take home a
statuette for their fantastic performances in
Saving Mr Banks. Neither of these acting
greats was even nominated – an oversight,
known in the business as being ‘snubbed’,
which highlights once again the mysterious
workings of the Academy. Ten feature films
(actually, only nine this year) can receive
nominations, but the selection process for
actors is clearly different.
In any event, this month you can also
enjoy La Grande Belezza, which I’m almost
certain will win the Oscar for Best Foreign
Film, and Hartenstraat, a new Dutch romance
set against the backdrop of the Nine Streets
in Amsterdam. It features not only the cream
of Dutch movie talent, but Amsterdam itself
is clearly positioned as an indispensable and
lovable member of the star cast.
JAC GODERIE
Renowned Dutch movie reviewer and
programmer of KLM Inflight Entertainment.
Hello, good buy
Buy Award Miles between 1 April
and 23 May 2014 and receive a bonus of
up to 50%. The more you buy, the more you
benefit. For example, receive a 20% bonus
when you purchase 20,000 to 28,000 Miles
or 30% if you buy 30,000 to 38,000 Miles.
Elite members can receive bonuses as high
as 50%. Miles can be used instantly for
award tickets, upgrades, car rentals, hotel
stays and much more.
LOVE BLOSSOMS IN ‘HARTENSTRAAT’
SLIP AWAY FOR THE WEEKEND
For more information on KLM entertainment,
see page 89.
Holland Herald TRAVELLERS CHECK
87
KLM ENTERTAINMENT*
HIGHLIGHTS
TELEVISION
Music & More
A new sensation
In Music & More we present the new
Sensation channel, with documentaries
about the Sensation brand and highlights
from Sensation dance events in Belgium,
Brazil, Italy, the US and, of course, The
Netherlands. Watch the National
Geographic documentary about the brand
on Dutch TV and Lifestyle, and listen to
Sensation radio on KLM FM.
TRAVEL BACK IN TIME IN ‘WALKING WITH DINOSAURS’
LATEST MOVIES
American Hustle (crime, drama)
Hartenstraat (romance)
The Hunger Games: Catching Fire
(adventure, sci-fi)
La Grande Bellezza (comedy, drama)
Lone Survivor (action, drama)
Out of the Furnace (drama, thriller)
Saving Mr Banks (biography, drama)
The Secret Life of Walter Mitty
(comedy, drama)
The Wolf of Wall Street (biography, crime)
Walking with Dinosaurs (animation, family)
RADIO
CARO EMERALD
Dutch DJs
Dance music greats
This new category within our audio lineup presents the best of Dutch dance
talent. While garnering international
acclaim, Dutch dance music has remained
an integral part of The Netherlands’
cultural scene. The country hosts a busy
calendar of dance music events and is
home to many of the world’s most
talented DJs. Enjoy floor-filling sets, old
and new, from the likes of Afrojack, Baggi
Begovic, Tiësto and Martin Garrix.
KLM Spotlight
Caro Emerald
KLM Spotlight focuses this month on Caro
Emerald, The Netherlands’ fastest rising
international star. Her debut album,
Deleted Scenes from the Cutting Room
Floor, notched up over 1.3 million sales in
Europe alone and spent 30 weeks at the
top of the Dutch charts. Trained as a jazz
vocalist at the Amsterdam Conservatory,
Emerald mixes Fifties jazz, easy listening
and Latin with infectious beats.
DANCE FEVER
Getting started
For a complete listing of the more
than 1,000 hours of entertainment
available – from departure gate to
arrival gate – check your personal
interactive screen. Or check listings
before your next flight on klm.com
or using the KLM Movies & More
app for iPhone, iPad and Android.
AFROJACK
*All content is offered on wide-body aircraft flying intercontinental routes and is updated
around the first of each month.
Holland Herald TRAVELLERS CHECK
89
KLM TAKES CARE
“Reducing and recycling on-board waste”
Waste not, want not
Illustration: Studio ANNABEL
Interactive
CSR platform
KLM has been ranked as the best airline
in the Dow Jones Sustainability Index nine
times. It is a number that Marjo Broertjes, a
purser and product specialist at Inflight
Services, is proud to quote. In her role as
product specialist, she focuses on weight
reduction on board, sustainable catering and
waste separation. "We try to produce as little
waste as we can, to separate what we do
produce and where possible to recycle it,"
she says.
Separation at the source
Used newspapers have been recycled for
some time. On-board catering is now receiving
increasing attention. Trolleys have been made
significantly lighter, helping to reduce fuel
consumption. On European flights, trolleys are
fitted with special containers for collecting
plastic and cardboard cups, which are made
from biodegradable materials. Glass, cans,
aluminium lids and PET bottles are also
separated during collection and recycled.
KLM already recycles around 25% of its
waste, but is working to increase that figure. In
the future, the company aims to separate
leftover food and packaging into biomass and
plastic. At the moment, this waste is mixed on
meal trays and disposed of together.
Better solutions
While the larger practicalities of this ambition
are addressed, smaller steps are already close
to implementation. Hot drinks are customarily
accompanied by individually wrapped servings
of sugar, milk and a spoon, which in many
cases are only partially used.
Not only is this inefficient, it also produces
a lot of unnecessary waste. Starting this
summer, KLM will serve sugar, milk and spoons
separately and unpackaged, if a passenger
requests it. It's a small change but one that
addresses KLM’s three focus areas of weight,
waste and sustainability.
KLM Takes Care brings
together all of KLM’s corporate
social responsibility (CSR)
activities under a single brand.
The logo makes it easier for
customers to identify areas
where KLM is working on social
and environmental issues. Visit
klmtakescare.com to share
your ideas or find out more
about recycling and up-cycling,
biofuels, social programmes
and other sustainability
initiatives at KLM.
KLM & WWF-NL
The World Wide Fund for
Nature – The Netherlands
(WWF-NL) and KLM are
working together to create an
international market for
sustainable biofuels, to
reduce CO2 emissions, improve
fuel efficiency and make
catering more sustainable.
KLM also supports WWF-NL’s
nature conservation work,
including its Coral Triangle
projects in Indonesia.
Holland Herald TRAVELLERS CHECK
91
KLM BEHIND THE SCENES
“Give a gift at 30,000 feet”
Surprise, surprise
What started as an idea to surprise
KLM passengers with personalised
gifts on board led to a permanent
gifting initiative. Lonneke Verbiezen,
Manager Social Business, unwraps
the story.
Giving a gift to a loved one doesn’t
need a reason – and often the surprise
factor can be as good as the gift itself.
But a present carefully chosen to mark a
special occasion can make someone’s day.
When her brother-in-law and his
fiancée got married, Lonneke wanted
to do something memorable for the
newlyweds. They flew with KLM on
their honeymoon, and Lonneke asked a
colleague at the Social Media Hub if the
crew could surprise them with a glass of
champagne. “I was told that we often
get similar requests via social media,”
she says. “That got me thinking and I
concluded that we should make these
requests a reality. Wouldn’t it be great to
receive a gift from a friend or relative at an
altitude of 30,000 feet, especially if it was
presented by our cabin crew?” And so KLM
Wannagives was born.
“The gesture
made a long
journey with a
small child
personal and
memorable”
The perfect gift
The dedicated website klm.com/
wannagives carries a range of gift
options, from perfume and chocolates
to watches and champagne. “You can
select the friend you’d like to surprise by
logging into the website via Facebook or
LinkedIn,” explains Lonneke. “Although
you don’t need to use social media to
make a purchase, the social media route
offers additional options, such as sending
a teaser message or free e-card featuring
a KLM vintage photo. Once you have
selected a gift and written a personal
message, you can choose to have it
delivered during the flight. Simply fill in
the passenger’s name and the date of
their flight or flight number.”
KLM then ensures that the gift is
taken on the plane, the crew is notified
and the passenger is surprised at an
appropriate moment.
Present and correct
Wannagives has been a sky-high success
with more than just gift recipients. On a
flight to Thailand, the crew was asked to
surprise a couple and their two-year-old
daughter with a Miffy cuddly toy.
“Beautifully wrapped and presented
in a Wannagives bag, this small gesture
made a long journey with a young child
personal and memorable,” says Lonneke.
“The stewardess who handed over
the gift won’t forget the flight for a long
time either.”
Holland Herald TRAVELLERS CHECK
93
KLM SKYTEAM NEWS
“Connect with SkyTeam wherever you are”
The world
at your fingertips
Whether you are travelling for
business or pleasure, the recently
enhanced SkyTeam App brings the best
of one of the world’s leading airline
alliances to your smartphone or tablet.
Stay connected with SkyTeam
wherever you are, using these useful
features designed for today’s busy
global traveller.
My SkyTeam: save your flights and
airports for future reference.
Airport Finder: locate your nearest
airport and its lounge facilities, SkyTeam
member airlines flying there, SkyTips and
weather details.
About SkyTeam: everything you
need to know about the alliance and
its members.
Lounge Finder: find your way to 550
comfortable lounges worldwide.
Download the SkyTeam App for free in
the Apple iTunes store.
Flight Status: live three-day tracking on
Flight Finder: plan your schedule and
itinerary with all 20 SkyTeam member
airlines.
all SkyTeam member airline flights.
SkyTips: travellers’ tips and tricks for
selected airports in the SkyTeam
alliance network.
The SkyTeam network
KLM is a member of SkyTeam, an alliance
of 20 airlines that spans the globe. The
alliance provides benefits to customers
that include 1,064 destinations, access to
550 lounges worldwide, more coordinated
timetables for convenient connections,
enhanced check-in procedures and fast
and smooth transfers for you and your
baggage. SkyTeam hubs help to make this
coordination possible.
With SkyTeam’s extensive network,
itineraries with connecting flights are
easy to arrange. The combined flight
schedules give you more choices and
make connections faster and easier.
Passengers on any SkyTeam airline can
go to any of the partners for assistance
with reservations or while travelling. And
members of frequent flyer programmes of
all member airlines – including Flying Blue –
can earn and spend miles on all SkyTeam
member airlines.
For more information on the SkyTeam
alliance and network, visit skyteam.com.
Destinations
Daily departures
Year of formation
Headquarters
1,064
15,723
2000
Amsterdam
Countries
Annual passengers
Lounges
Website
178
582 million
550
skyteam.com
Holland Herald TRAVELLERS CHECK
95
KLM FLEET
Boeing 747-400 Passenger/Combi
NUMBER OF AIRCRAFT
CRUISING SPEED (KM/H)
RANGE (KM) MAX. TAKE-OFF WEIGHT (KG)
MAX. FREIGHT (KG)
7/15
920
11,500
390,100/396,900
35,000
MAXIMUM PASSENGERS
415/275
TOTAL LENGTH (M)
70.67
WINGSPAN (M)
64.44
PERSONAL INFLIGHT ENTERTAINMENT
Boeing 747-400ER Freighter
NUMBER OF AIRCRAFT
CRUISING SPEED (KM/H)
RANGE (KM) MAX. TAKE-OFF WEIGHT (KG)
4
920
11,500
412,800
MAX. FREIGHT (KG)
TOTAL LENGTH (M)
WINGSPAN (M)
112,000
70.67
64.44
Boeing 777-300ER
NUMBER OF AIRCRAFT
CRUISING SPEED (KM/H)
RANGE (KM) MAX. TAKE-OFF WEIGHT (KG)
8
920
12,000
351,543
MAXIMUM PASSENGERS
425
TOTAL LENGTH (M)
73.86
WINGSPAN (M)
64.80
PERSONAL INFLIGHT ENTERTAINMENT
Boeing 777-200ER
NUMBER OF AIRCRAFT
CRUISING SPEED (KM/H)
RANGE (KM) MAX. TAKE-OFF WEIGHT (KG)
15
900
11,800
297,500
MAXIMUM PASSENGERS
318
TOTAL LENGTH (M)
63.80
WINGSPAN (M)
60.90
PERSONAL INFLIGHT ENTERTAINMENT
McDonnell Douglas MD-11
NUMBER OF AIRCRAFT
CRUISING SPEED (KM/H)
RANGE (KM) MAX. TAKE-OFF WEIGHT (KG)
4
880
11,000
280,300
MAXIMUM PASSENGERS
285
TOTAL LENGTH (M)
61.21
51.96
WINGSPAN (M)
PERSONAL INFLIGHT ENTERTAINMENT
Airbus A330-200/300
NUMBER OF AIRCRAFT
12/4
CRUISING SPEED (KM/H)
880/880
RANGE (KM) 8,800/8,200
MAX. TAKE-OFF WEIGHT (KG) 230,000/233,000
MAXIMUM PASSENGERS 243/292
TOTAL LENGTH (M)
58.37/63.69
WINGSPAN (M)
60.30/60.30
PERSONAL INFLIGHT ENTERTAINMENT
Boeing 737-900
NUMBER OF AIRCRAFT
CRUISING SPEED (KM/H)
RANGE (KM) MAX. TAKE-OFF WEIGHT (KG)
5
850
4,300
76,900
MAXIMUM PASSENGERS
TOTAL LENGTH (M)
WINGSPAN (M)
188
42.12
35.80
24
850
4,200
73,700
MAXIMUM PASSENGERS
TOTAL LENGTH (M)
WINGSPAN (M)
180
39.47
35.80
18
850
3,500
64,000
MAXIMUM PASSENGERS
TOTAL LENGTH (M)
WINGSPAN (M)
132
33.62
35.80
27
850
3,300
45,600
MAXIMUM PASSENGERS
TOTAL LENGTH (M)
WINGSPAN (M)
100
36.25
28.72
Boeing 737-800
Artwork KLM fleet: Hans Murris, KLM Engineering & Maintenance, SPL/WM
NUMBER OF AIRCRAFT
CRUISING SPEED (KM/H)
RANGE (KM) MAX. TAKE-OFF WEIGHT (KG)
Boeing 737-700
NUMBER OF AIRCRAFT
CRUISING SPEED (KM/H)
RANGE (KM) MAX. TAKE-OFF WEIGHT (KG)
Embraer 190
NUMBER OF AIRCRAFT
CRUISING SPEED (KM/H)
RANGE (KM) MAX. TAKE-OFF WEIGHT (KG)
Fokker 70
NUMBER OF AIRCRAFT
21
CRUISING SPEED (KM/H)
743
RANGE (KM) 2,400
MAX. TAKE-OFF WEIGHT (KG) 38,000
MAXIMUM PASSENGERS 80
TOTAL LENGTH (M)
30.91
WINGSPAN (M)
28.08
SCALE: 1CM = APPROX. 8.56M
Holland Herald TRAVELLERS CHECK
97
EUROPE
KLM MAPS
Trondheim
Ålesund
Bergen
Linköping
Kristiansand
Aberdeen
Durham Tees Valley
Manchester
Dublin
Cardiff
Billund
Riga
Copenhagen
Newcastle
Norwich
London
Bristol
Moscow
Kaliningrad
Leeds
Humberside
Birmingham
Cork
Goteborg
Aalborg
Dundee
Edinburgh
Amsterdam
Kent
Brussels
St. Petersburg
Tallinn
Stockholm
Sandefjord
Stavanger
Glasgow
Helsinki
Oslo
Vilnius
Minsk
Hamburg
Bremen
Berlin
Hannover
Leipzig
Dusseldorf
Warsaw
Dresden
to
Tb
Kiev
Krakow
ilis
i
Ostrava
Lviv
Nuremberg
Poprad
Caen
Stuttgart
Brno
Zilina
Kosice
Strasbourg
Paris
Bratislava
Munich
Brest
Dnipropetrovsk
Vienna
Satu Mare Baia Mare
Rennes
Donetsk
Zurich
Suceava
Basel/Mulhouse
Salzburg
Budapest
Iasi
Nantes
Oradea Cluj-Napoca
Innsbruck
Bacau
Odessa
Geneva
Ljubljana
Tirgu Mures
Clermont-Ferrand
Zagreb
Sibiu
Milan Verona
Lyon
Timisoara
Trieste
Brive
Anapa
Simferopol
Venice
KLMTurin
and KLM code-share
routes
Bordeaux
Belgrade
Genoa
Bologna
Gelendzhik
and other SkyTeam destinations
Avignon
Constanta
Florence
Bucharest
Asturias
Biarritz Toulouse
in NorthNice
America*
Pisa
Split
Bilbao
Ancona
Montpellier Marseille
Pau
Santiago De Compostela
Bastia
Toulon
Logroño
Tivat
Sofia
Leon
Calvi(from Amsterdam) Dubrovnik
Pamplona
KLM
Podgorica
Perpignan
Vigo
Skopje
Ajaccio
Rome
Zaragoza
Lleida
Foggia
Alaska Airlines
Valladolid
Figari
Tirana
Barcelona
Istanbul
Bari
Porto
Aeroméxico
Reus
Naples
Thessaloniki
Salamanca
Brindisi
Olbia
Madrid
Menorca Delta Air Lines
Valencia
WestJetCagliari
Palma De Mallorca
Albacete
Lamezia-Terme
Ibiza
Lisbon
Alicante
Palermo
*See
World
Map for all
intercontinental
Cordoba
Reggioflights
di Calabria
Athens
Trapani
Murcia
Catania
Seville
Granada
Luxembourg
Faro
Malaga
Almeria
Cologne
Karlovy Vary
Frankfurt
SkyTeam member
Prague
Pantelleria
Rhodes
Malta
Lampedusa
Larnaca
Iraklio
Paphos
European routes incl. SkyTeam and KLM code-share partners*
Santa Cruz
De La Palma
Tenerife
Lanzarote
Fuerteventura
Gran Canaria
KLM
Aer Lingus
Aeroflot
Air Baltic
Air Europa
Air France
SkyTeam member
Georgian Airways
Alitalia
Belavia
Bulgaria Air
Czech Airlines
Cyprus Airways
Estonian Air
Jat Airways
Rossiya
Tarom
transavia.com
Ukraine International
*See World Map for intercontinental flights
Comments? E-mail [email protected] / Maps: Uitgeverij 12 Provinciën
Lille
Holland Herald TRAVELLERS CHECK
KLM and KLM code-share
routes and other SkyTeam
99
WORLD
See page 99
ReykjavikReykjavik
Stockholm
Stockho
Copenhagen
Copenhagen M
Manchester
Manchester
Dublin
Amsterdam
Amsterdam
Berlin
Berlin
Shannon Shannon
Dusseldorf
London London Dusseldorf
Karlovy Vary
Karlovy Vary
Brussels Brussels
Prague PragueKiev
Frankfurt Frankfurt
Paris
Paris Stuttgart Stuttgart
Vienna Vienna
Zurich
Zurich
Munich Munich
BudapestBudape
Geneva Geneva
Sim
Venice Venice
Milan
Milan
Marseille Marseille
Pisa
Pisa
Buchare
Toulouse Toulouse
Nice
Nice
Santiago Santiago
de Compostela
de Compostela
See page 102
Dublin
Calgary Calgary
Vancouver
Vancouver
Seattle
Seattle
Minneapolis
Minneapolis
Portland Portland
Montreal Montreal
Toronto Toronto
Detroit Detroit
Boston Boston
Chicago Chicago
PittsburghPittsburgh New York
New York
Philadelphia
Philadelphia
Washington,
D.C.
Washington,
D.C.
Salt Lake
City
Salt
Lake City
San
San
FranciscoFrancisco
Rome
Madrid MadridBarcelonaBarcelona
Valencia Valencia
Algiers
Malaga Malaga
Las VegasLas Vegas
Los Angeles
Los Angeles
Tijuana
Dallas
Tijuana
Dallas
Rabat
Casablanca
Casablanca
Atlanta Atlanta
Rome
Bermuda Bermuda
Algiers
Tunis
Oujda
Oujda
Rabat
Athens
Tunis
Tenerife Tenerife
Miami
Port-au-Prince
Port-au-Prince
Havana Havana
Puerto Plata
Puerto Plata
Providenciales
Providenciales
Santo Domingo
Santo Domingo
Cancun Cancun
Punta Cana
Punta Cana
Cozumel Grand
Cozumel Grand
Mexico Mexico
City
City
San Juan San Juan
Saint Thomas
Saint Thomas
Cayman
Cayman
Veracruz Veracruz
Saint Maarten
Saint Maarten
Montego Montego
KittsSaint Kitts
Belize City
Belize
Saint Saint
Saint
Bay City Bay
Roatan Roatan
Pointe-a-Pitre
Pointe-a-Pitre
Croix
Croix
San PedroSan
Sula
Pedro Sula
Fort-de-France
Fort-de-France
Tegucigalpa
Tegucigalpa
Guatemala
Guatemala
Saint Lucia
Saint Lucia
San Salvador
San Salvador
Aruba Bonaire
Aruba Bonaire
Bridgetown
Bridgetown
ManaguaManagua
Curacao Curacao Grenada Grenada
Cartagena
Cartagena
Liberia Liberia
Caracas Caracas
Panama City
Panama City
San Jose San Jose
KLM’s partner network
Bogota
Quito
Anaa
!
Anaa
Belem
SantarémSantarém
Manaus Manaus
Passengers: 160 million
Fleet size: 787
Passengers: 80.7 million
csair.com
MendozaMendoza
Rosario Rosario
San Luis San Luis
Santiago Santiago
Montevideo
Montevideo
San Buenos
Rafael Buenos
San Rafael
Este del Este
Aires delPunta
Aires Punta
Santa Rosa
Santa Rosa
Mar del Plata
Mar del Plata
Nequén Nequén
Bahía Blanca
Bahía Blanca
San
de los Andes
San Martín
deMartín
los Andes
Viedma Viedma
San
de Bariloche
San Carlos
deCarlos
Bariloche
Esquel
Esquel Trelew
Trelew
ComodoroComodoro
RivadaviaRivadavia
Passengers: 25 million
kenya-airways.com
Fleet size: 45
Porto Seguro
Porto Seguro
Passengers: 3.6 million
Fleet sizes includes mainline and affiliate aircraft.
KLM code-share partners outside SkyTeam
El Calafate
El Calafate
Rio Gallegos
Rio Gallegos
Rio Grande
Rio Grande
Ushuaia Ushuaia
Bangui
Enteb
KisanganiKisangan
Buju
Bujumbura
Brazzaville K
Brazzaville
Pointe-Noire
Pointe-Noire
Kinshasa Kinshasa
Da
Luanda Luanda
Lubumb
Lubumbashi
Ndola
Lusaka
Lu
Harare
Vitoria
Londrina Londrina
Rio de Janeiro
Rio de Janeiro
Jujuy
Jujuy
Maringa Maringa Sao PaoloSao Paolo
Salta Asunción
Salta Asunción
Curitiba Curitiba
Formosa Formosa
Iguazu Iguazu
Navegantes
Navegantes
Resistencia/Corrientes
Resistencia/Corrientes
Posadas Posadas
Catamarca
Catamarca
Florianopolis
Florianopolis
La Rioja La Rioja
Porto Alegre
Porto Alegre
Córdoba Córdoba
alitalia.com
Fleet size: 142
Aracaju Aracaju
Salvador Salvador
Belo Horizonte
Belo Horizonte
Vitoria
Campo Grande
Campo Grande
Within SkyTeam, KLM and AIR FRANCE
have strategic partnerships with four
airlines to increased alignment of
schedules, giving passengers more
flexible travel options and better fares.
Fleet size: 1,320
Maceio
Santa Cruz
Santa Cruz
Home base: Paris
Passengers: 51 million
delta.com
Maceio
Brasilia
Abuja
Libreville Libreville
Fortaleza Fortaleza
Teresina Teresina
Natal
Natal
Joao Pessoa
Joao Pessoa
Campina Campina
Grande Grande
Recife
Recife
Brasilia
Abuja
Belem
Lima
Lima
Niamey Niamey
Bamako Bamako
NdjamenaNdjamena
Kano
Kano
Ouagadougou
Ouagadougou
Cotonou Cotonou
Lome
Lome
Lagos
Lagos
MonroviaMonrovia
Accra Douala Douala
Accra
Abidjan Abidjan
Bangui
Port Harcourt
Port Harcourt
Malabo Yaounde
Malabo Yaounde
Rio Branco
Rio Branco
Home base: Amsterdam
Passengers: 25.2 million
Dakar
Conakry Conakry
FreetownFreetown
Macapa Macapa
Quito
airfrance.com
Founded: 1933
Fleet size: 374
Dakar
Cayenne Cayenne
Bogota
GuayaquilGuayaquil
klm.com
Founded: 1919
Fleet size: 204
Nouakchott
Nouakchott
Georgetown
Georgetown
Paramaribo
Paramaribo
With a world of partners, KLM provides
an integrated network that spans the
globe. In 2004, KLM and AIR FRANCE
joined forces to become Europe’s largest
airline group, operating 2,100 flights a
day. In the same year, KLM joined
SkyTeam, a worldwide alliance of
20 airlines (see SkyTeam page).
B
Djerba Djerba
Tripoli
Tripoli
Te
Alexandria
Ale
Cair
Sharm el Sh
Hurg
Marrakesh
Marrakesh
Houston Houston
Miami
Is
GaboroneGaboron
Johannes
Johannesburg
Port El
Cape Town
Cape Town
European routes incl. SkyTeam and KLM code-share partners*
Georgian Airways
Alitalia
Belavia
KLM
Aer Lingus
Aeroflot
Air Baltic
Air Europa
Air France
SkyTeam member
KLM MAPS
*See World Map for intercontinental flights
Surgut
St. Petersburg
St. Petersburg
Stockholm
Stockholm
Perm
Nizjni Novgorod
Nizjni Novgorod
Copenhagen
Copenhagen
Jat Airways
Rossiya
Tarom
transavia.com
Ukraine International
Bulgaria Air
Czech Airlines
Cyprus Airways
Estonian Air
Surgut
Nizhenvartovsk
Nizhenvartovsk
Perm
Tyumen Tyumen
Tomsk Tomsk
Yekaterinburg
Yekaterinburg
Krasnojarsk
Krasnojarsk
Novosibirsk
Novosibirsk
Ufa
Ufa
Nizhnekamsk
Nizhnekamsk
KemerovoKemerovo
Omsk
Omsk
Chelyabinsk
Chelyabinsk
Kazan
MoscowMoscow
terdam
Kazan
Barnaul Barnaul
Berlin
Berlin
Samara Samara
usseldorf
OrenburgOrenburg
Karlovy Vary
Karlovy Vary
Kiev
KLM and KLM code-share
Kharkiv Kharkiv
Prague PragueKiev
furt
gart Stuttgart
VolgogradVolgograd
Vienna Vienna
routes and other SkyTeam
Donetsk Donetsk
h
ch Munich
BudapestBudapest
Astrakhan
Astrakhan
KrasnodarKrasnodar
destinations
in Asia*
Simferopol
Simferopol
Venice Venice
Gelendzhik
Gelendzhik
Milan
Anapa Anapa
Urumqi
KLM (including
toBishkek
Amsterdam)
Pisa
Bishkek
Almaty Almaty
Bucharest
Bucharest
Vody
Vody
Nice
Sochi Mineralnye
Sochi Mineralnye
Rome Rome
Tbilisi
Tbilisi
Tashkent Tashkent
Bangkok
Airways
Osh
Osh
Istanbul
Istanbul
a
Yerevan YerevanBaku
Baku
Ankara Ankara
Samarkand
ChinaSamarkand
Airlines
Khudzhand
Khudzhand
DushanbeDushanbe
Tabriz
Tabriz
Athens Athens
AshgabatAshgabat
China Eastern
rs
is
Tunis
Mashad Mashad
Tehran Tehran
Irkutsk
See page 104
Petropavlovsk-Kamchatsky
Petropavlovsk-Kamchatsky
Irkutsk
Harbin
Beirut Beirut
IslamabadIslamabad
DamascusDamascus
Isfahan Isfahan
Garuda Indonesia
Tel Aviv TelAmman
Aviv
Amman
Lahore Lahore
Ahvaz
Ahvaz
Alexandria
Alexandria
Korean Air
Ovda
Ovda
Shiraz
Shiraz
Cairo
Cairo
Kuwait Kuwait
Delhi
Delhi
Malaysia Airlines
Sharm el Sharm
Sheikh el Sheikh
Bahrain Bahrain
Dammam
HurghadaHurghada Dammam
Sichuan Airlines
Dubai
Dubai Karachi Karachi
Riyadh Riyadh
Doha
Doha
Vietnam
Airlines
Madinah Madinah
Dhaka
Muscat
Muscat
Abu DhabiAbu Dhabi
Vladivostok
Vladivostok
Beijing Beijing
Seoul
Seoul
Tokyo Tokyo
Osaka
Osaka
Busan
Nagoya Nagoya
Hiroshima
Hiroshima
Fukuoka Fukuoka
Busan
Chengdu Chengdu
Wuhan
Kunming Kunming
Dhaka
Xiamen Airlines
Jeddah Jeddah
Harbin
Urumqi
China Southern
erba Djerba
Tripoli
Tripoli
Khabarovsk
Khabarovsk
Yuzhno Sakhalinsk
Yuzhno Sakhalinsk
Ulaanbaatar
Ulaanbaatar
Wuhan
Shanghai
Shanghai
HangzhouHangzhou
Fuzhou Fuzhou
Xiamen Xiamen
Taipei Taipei
to H
on
olu
to H
o no
lulu
lu
Guangzhou
Guangzhou
Kaohsiung
Kaohsiung
Hong Kong
Hong Kong
Hanoi
Hanoi
Mumbai
*See World Map
for allMumbai
intercontinental flights
Hyderabad
Hyderabad
SkyTeam member
KhartoumKhartoum
Koror
di
Male
Phuket
Na
Entebbe Entebbe
Kisumu
KisanganiKisangani
Male
Guam
to
Bangui
Juba
Guam
Ho Chi Minh
City
Ho Chi
Minh City
Phuket
Colombo Colombo
Juba
Manila
Phnom Penh
Phnom Penh
di
s
a Douala
Bangui
t
unde Yaounde
labo
Manila
Bangkok Bangkok
Kozhikode
Kozhikode
Kochi
Kochi
Addis Ababa
Addis Ababa
Abuja
lle
BangaloreBangalore
Chennai Chennai
Djibouti Djibouti
Na
NdjamenaNdjamena
Kano
Goa
to
y
Goa
Koror
Kota Kinabalu
Kota Kinabalu
Kuala Lumpur
Kuala Lumpur
SingaporeSingapore
Kisumu
Nairobi Nairobi
Kigali
Kigali
Bujumbura
Bujumbura
MombasaMombasa
Brazzaville Kilimanjaro
Brazzaville
Kilimanjaro
-Noire
Kinshasa Kinshasa
Zanzibar Zanzibar
Dar es Salaam
Dar es Salaam
Seychelles
Seychelles
Jakarta
Jakarta
DenpasarDenpasar
Luanda
Lubumbashi
Lubumbashi
Ndola
Ndola
Lilongwe Lilongwe
Lusaka
Lusaka
Nampula Nampula
Cairns
Harare
Harare
Antananarivo
Antananarivo
Cairns
MauritiusMauritius
Saint-Denis
Saint-Denis
GaboroneGaborone
JohannesburgMaputo Maputo
Johannesburg
Durban
Durban
Port Elizabeth
Port Elizabeth
Cape Town
Cape Town
KLM, SkyTeam and select code-share partner routes
KLM
Aeroflot
Aerolíneas Argentinas
Aeroméxico
Air Europa
Air France
Alitalia
China Airlines
China Eastern
China Southern
COPA Airlines
Czech Airlines
Delta Air Lines
SkyTeam member
Brisbane Brisbane
Etihad Airways
Jet Airways
Kenya Airways
Korean Air
GOL Airlines
Malaysia Airlines
MEA
Saudia
Tarom
transavia.com
Vietnam Airlines
Xiamen Airlines
See also regional maps
Perth
Perth
Sydney Sydney
Adelaide Adelaide
Melbourne
Melbourne
Auckland Auckland
NORTH AMERICA
Ft McMurray
Ft McMurray
GrandGrand
PrairiePrairie
PrincePrince
George
George
Edmonton
Edmonton
Saskatoon
Saskatoon
Kamloops
Kamloops
Comox
Comox
Calgary
Calgary
Kelowna
Kelowna
Vancouver
Vancouver
Abbotsford
Abbotsford
Victoria
VictoriaBellingham
Bellingham
Seattle
Seattle
Regina
Regina
Kalispell
Kalispell
Wenatchee
Wenatchee
Spokane
Spokane
MinotMino
Falls Falls
Yakima
Yakima
Missoula
Missoula GreatGreat
Pullman
Pullman
PascoPasco
Lewiston
Lewiston
Portland
Portland
Helena
Helena
WallaWalla
WallaWalla
ButteButte
Billings
Billings
Bozeman
Bozeman
Eugene
Eugene
Redmond
Redmond
Fairbanks
Fairbanks
Bisma
Bismarck
Ab
West West
Yellowstone
Yellowstone Cody Cody
BoiseBoise
Gillette
Gillette
IdahoIdaho
Falls Falls
Sun Valley
Sun Valley
Jackson
Jackson
Medford
Medford
Anchorage
Anchorage
Pocatello
Pocatello
Twin Twin
Falls Falls
Whitehorse
Whitehorse
Salt Lake
Salt Lake
City City
Reno Reno
Juneau
Juneau
Sitka Sitka
Casper
Casper
Springs
Rock Rock
Springs
Elko Elko
SantaSanta
Rosa Rosa
RapidRapid
City
Sacramento
Sacramento
Denver
Denver
Oakland
Oakland
San Francisco
San Francisco
San Jose
San Jose
GrandGrand
Junction
Junction
Colorado
Spri
Colorado
Springs
CedarCedar
City City
Fresno
Fresno
George
Saint Saint
George
Ketchikan
Ketchikan
Las Vegas
Las Vegas
Burbank
Burbank
Ontario
Los Angeles Ontario
Los Angeles
San Diego
San Diego
Tijuana
Tijuana
Mexicali
Mexicali
Ok
Albuquerque
Albuquerque
Long Long
BeachBeach
Springs
Palm Palm
Springs
SantaSanta
Ana Ana
Phoenix
Phoenix
Tucson
Tucson
El Paso
El Paso
Ciudad
Ciudad
JuarezJuarez
Hermosillo
Hermosillo
San
KauaiKauai
Honolulu
Honolulu
Chihuahua
Chihuahua
Ciudad
Obregon
Ciudad
Obregon
Maui Maui
Kona Kona
Los Mochis
Los Mochis
La Paz
La Paz
Torreon
Torreon
Mo
Monterre
Culiacan
Culiacan
Durango
Durango
San Lucas
Cabo Cabo
San Lucas
Mazatlan
Mazatlan
Zacate
Zacatecas
Aguascalientes
Aguascalientes
San
Guadalajara
Guadalajara
León León
Puerto
Vallarta
Puerto
Vallarta
Colima
Colima
Morelia
Morelia
P
Ixtapa/Zihuatanejo
Ixtapa/Zihuatanejo
AcapuA
102
Holland Herald TRAVELLERS CHECK
KLM MAPS
Deer Deer
Lake Lake
St John’s
St John’s
Saskatoon
Saskatoon
Sydney
Sydney
Regina
Regina
Moncton
Moncton
Winnipeg
Winnipeg
Charlottetown
Charlottetown
Quebec
Quebec
International
International
Falls Falls
MinotMinot
GrandGrand
ForksForks
Bangor
Bangor
Montreal
Montreal
Chisholm
Chisholm
Bemidji
Bemidji
Sault Sault
Ste Marie
Ste Marie
Marquette
Marquette
Ottawa
Ottawa
Duluth
Duluth
FargoFargo
Bismarck
Bismarck
Burlington
Burlington
Escanaba
Pellston
Escanaba
Pellston
Portland
Portland
Brainerd
Brainerd
Iron Mountain
Iron Mountain
Alpena
Alpena
Manchester
Manchester
Aberdeen
Aberdeen
Traverse
Traverse
City City
Albany
Albany
Toronto
Toronto
Syracuse
Syracuse
Boston
Boston
Wausau
Minneapolis
Minneapolis Wausau
GreenGreen
Bay Bay Saginaw
Saginaw
Appleton
Appleton
Rochester
Rochester
Providence
Hartford Providence
Hartford
Nantucket
Nantucket
Ithaca
Ithaca
Buffalo
Buffalo
La Crosse
La Crosse
Binghamton
Binghamton
RapidRapid
City City
Martha's
Vineyard
Martha's
Vineyard
Corning
Corning
Rochester
Rochester
Rapids Flint Flint
GrandGrand
Rapids
Newburgh
Newburgh
SiouxSioux
Falls Falls
Madison
Madison
Lansing
WhiteWhite
PlainsPlains
Detroit
Detroit Erie Erie
Wilkes-Barre
Wilkes-Barre
MilwaukeeLansing
Milwaukee
gs
llette
Casper
sper
New New
York York
Kalamazoo
Kalamazoo
College
State State
College
Allentown
Allentown
Chicago
Cleveland
Cleveland
Rapids Chicago
CedarCedar
Rapids
AkronAkron
SouthSouth
Bend Bend
Philadelphia
Harrisburg
Harrisburg Philadelphia
Des Moines
Des Moines
Moline
Moline
Fort Wayne
Fort Wayne
Pittsburgh
Pittsburgh
Omaha
Omaha
Baltimore
Baltimore
PeoriaBloomington
Peoria
Bloomington
Lincoln
Lincoln
Columbus
Columbus
Washington,
DC DC
Washington,
Indianapolis
Indianapolis
Dayton
Dayton
Charlottesville
Charlottesville
Cincinnati
Cincinnati
Charleston
Charleston
Kansas
City City
Kansas
Richmond
Richmond Newport
NewsNews
Newport
Lewisburg
Lewisburg
Louisville
Louisville
Columbia
Columbia
St Louis
St Louis
Norfolk
Norfolk
Lexington
Lexington
Roanoke
Roanoke
Evansville
Evansville
ngs
ver
Denver
Colorado
Springs
Colorado
Springs
Greensboro
Blountville
Blountville Greensboro
Raleigh/Durham
Raleigh/Durham
Knoxville
Knoxville
New Bern
New Bern
Fayetteville
Nashville
Nashville
Fletcher
Fletcher Fayetteville
Jacksonville
Jacksonville
Fayetteville
Fayetteville
Charlotte
Charlotte
Tulsa Tulsa
Wilmington
Wilmington
Chattanooga
Chattanooga
Greenville
Greenville
Sheffield
Sheffield
Fort Smith
Oklahoma
Oklahoma
City CityFort Smith
Myrtle
BeachBeach
Myrtle
Huntsville
Huntsville
Memphis
Memphis
Columbia
Columbia
Little Little
Rock Rock
Atlanta
Atlanta
Tupelo
Tupelo
Charleston
Charleston
Augusta
Augusta
Birmingham
Columbus
ColumbusBirmingham
Greenville
Greenville
Savannah
Savannah
Columbus
Columbus
Meridian
Meridian
Monroe
Monroe
DallasDallas
Montgomery
Montgomery
Brunswick
Brunswick
Albany
Albany
Shreveport
Shreveport
Jackson
Jackson
Dothan
Dothan
Valdosta
Valdosta
Hattiesburg
Hattiesburg
Jacksonville
Jacksonville
Alexandria
Alexandria
Valparaiso
Valparaiso
Mobile
Mobile
Tallahassee
TallahasseeGainesville
Fort Hood
Fort Hood
Gainesville
Gulfport
Gulfport
Rouge
BatonBaton
Rouge
Pensacola
Pensacola
Panama
City City
Panama
Daytona
Daytona
BeachBeach
Lafayette
Lafayette
AustinAustin
New Orleans
New Orleans
Orlando
Orlando
Houston
Houston
San Antonio
San Antonio
Melbourne
Melbourne
Tampa
Tampa
Wichita
Wichita
o Paso
El
Springfield
Springfield
ahua
Sarasota
Sarasota
Reynosa Brownsville
Reynosa
Brownsville
orreon
Torreon
Monterrey
Monterrey
KLM and KLM code-share routes
and other SkyTeam destinations
in North America*
Zacatecas
Zacatecas
uascalientes
Aguascalientes
Tampico
Tampico
San Luis
SanPotosi
Luis Potosi
Merida
Merida
Queretaro
Queretaro Poza Poza
Rica Rica
Morelia
Morelia
Cancun
Cancun
Cozumel
Cozumel
Veracruz
Veracruz
Ciudad
del Carmen
Ciudad
del Carmen
Minatitlan
Minatitlan
Villahermosa
Villahermosa
Oaxaca
Oaxaca
TuxtlaTuxtla
Gutierrez
Gutierrez
pa/Zihuatanejo
Ixtapa/Zihuatanejo
Acapulco
Acapulco
KLM (from Amsterdam)
Alaska Airlines
Aeroméxico
Campeche
Campeche
Mexico
City City
Mexico
Puebla
Atlixco
Puebla
Atlixco
Fort Lauderdale
Fort Lauderdale
MiamiMiami
Key West
Key West
Matamoros
Matamoros
Durango
Durango
alajara
Guadalajara
León León
a
West West
Palm Palm
BeachBeach
Fort Myers
Fort Myers
Nuevo
Laredo
Nuevo
Laredo
ima
Colima
Halifax
Halifax
Thunder
Bay Bay
Thunder
Chetumal
Chetumal
Delta Air Lines
WestJet
*See World Map for all intercontinental flights
SkyTeam member
Huatulco
Huatulco
Tapachula
Tapachula
Holland Herald TRAVELLERS CHECK
103
European routes incl. SkyTeam and KLM code-share part
ASIA
Altay
Altay
KaramayKaramay
Yining
Yining
Urumqi Urumqi
KLM and KLM code-share routes
and other SkyTeam destinations
in North America*
Kuqa
Aksu
Kuqa
Korla
Hami
Hami
Ch
Korla
Aksu
KLM
(from Amsterdam)
Alaska Airlines
Aeroméxico
Datong Datong
Dongsheng
Dongsheng
Beijin
Ti
Delta Air Lines
WestJet
*See Hotan
World
Hotan
Hohhot Hohhot
Baotou Baotou
Dunhuang
Dunhuang
YinchuanYinchuan
Taiyuan Taiyuan Shijiazhuang
Shijiazhuan
Map for all intercontinental flights
Handan Handan
Xining Xining
ChangzhiChangzhi
LanzhouLanzhou
SkyTeam member
Jin
Jining
Yun Cheng
Yun Cheng
Xian
Zhengzhou
Zhengzhou
LuoyangLuoyang
Xuzhou Xu
Xian
Qiemo Qiemo
NanyangNanyang
Song Pan
Song Pan
KLM
Aer Lingus
Aeroflot
Air Baltic
Air Europa
Air France
Alitalia
Belavia
Lhasa
Lhasa
Bulgaria Air
Kathmandu
Kathmandu
Czech Airlines
Cyprus Airways
Estonian Air
Georgian Airways
Enshi
Jiujiang JiujiangTun
NanchanN
Changsha
Changsha
Tongren Tongren
Huai HuaHuai Hua
Lijiang
Guiyang Guiyang
Guilin
KunmingKunming
Mei XianMei
Guangzhou
Guangzhou
Wuzhou Wuzhou
NanningNanning
Dien Bien
PhuBien Phu
Dien
Beihai
Beihai
Hanoi HanoiHaiphong
Haiphong
Zhuhai Zhuhai
Hong Kong
Hong Kong
Zhanjiang
Zhanjiang
Haikou Haikou
Luang Prabang
Luang Prabang
Chiang Mai
Chiang Mai
Shan
Shenzhen
Shenzhe
JinghongJinghong
Vientiane
Vientiane
Vinh
Bangkok Airways
Vinh
Sanya
Sanya
Dong HoiDong Hoi
China Airlines
Sukhothai
Sukhothai
Hue
China Eastern
Hue
Da NangDa Nang
China Southern
Tamky-Chulai
Tamky-Chulai
Garuda Indonesia
Korean Air
Malaysia Airlines
Sichuan Airlines
Vietnam Airlines
GanzhouGanzh
Guilin
Liuzhou Liuzhou
Dhaka Dhaka
KLM (including to Amsterdam)
Wu
Liping City
Liping City
Dali City Dali City
*See World Map for intercontinental flights
KLM and KLM code-share
routes and other SkyTeam
destinations in Asia*
Wuhan Wuhan
Dayong Dayong ChangdeChangde
Luzhou Luzhou
BaoshanBaoshan
Tengchong
Tengchong
SkyTeam member
Enshi
Chongqing
Chongqing
Jat Airways
Rossiya
Tarom
Lijiang
transavia.com
Ukraine International
Yichang Yichang
Nanchong
Nanchong
Chengdu
Chengdu
European routes incl. SkyTeam and KLM code-share partners*
Hefei
XiangfanXiangfan
Mianyang
Mianyang
Bangkok
Bangkok
Siem Reap
Siem Reap Pleiku
Qui Nhon
Qui Nhon
Pleiku
Tuy Hoa Tuy Hoa
Trat
Trat
Banmethuot
Banmethuot
Phnom Penh
Phnom Penh
Xiamen Airlines
Phu Quoc
Phu Quoc
*See World Map for all intercontinental flights
Koh Samui
Koh Samui
SkyTeam member
Nha Trang
Nha Trang
Dalat
Dalat
Ho Chi Minh
Ho ChiCity
Minh City
Can Tho Can Tho
Rach GiaRach Gia
Ca Mau Ca Mau
Con DaoCon Dao
Phuket Phuket
104
Holland Herald TRAVELLERS CHECK
Langkawi
Langkawi
Kota Kin
Penang Penang
Miri
Miri
Hohhot
Baotou
Dunhuang
Datong
Dongsheng
Da
Beijing
Tianjin
Dalian
Yinchuan
Taiyuan
Shijiazhuang
Mohe County
Mohe County
Handan
Xining
Jining
Yun Cheng
Heihe
Xian
Heihe
Qiqihar Qiqihar
Jiamusi JiamusiChengdu
Daqing Daqing
Harbin Harbin
Lhasa
Luzhou
Tongren
Lijiang
Yanji
Yanji
Tianjin Tianjin
n Shijiazhuang
Shijiazhuang
dan Handan
Yantai
Jinan
Zhengzhou
Zhengzhou
ang
Xuzhou Xuzhou
Linyi
Jiujiang JiujiangTunxi
Tunxi
Yiwu
Nanchang
Nanchang
Changsha
angsha
Jeju
Tamky-Chulai
Bangkok
Tuy Hoa
Yiwu
Banmethuot
Trat
Huangyan
Huangyan
Nha Trang
Dalat
Phnom Penh
Ho Chi Minh City
Phu Quoc
Okinawa
OkinawaKoh
Samui
Fuzhou Fuzhou
Cebu
Can Tho
Rach Gia
Ca Mau
Con Dao
Phuket
Mei XianMei Xian Jinjiang Jinjiang
XiamenXiamen TaichungTaichung
ShantouShantou
hai
Hong Kong
Hong Kong
Manila
Qui Nhon
Pleiku
Siem Reap
Ningbo Ningbo
Wenzhou
Wenzhou
Shenzhen
Shenzhen
Tokyo
Kagoshima
Kagoshima
Taipei Taipei
Guangzhou
gzhou
Kaohsiung
Haikou
Tokyo
Wuyishan
Wuyishan
GanzhouGanzhou
Shenzhen
Hong Kong
Vinh
Osaka Osaka
Okayama
Okayama
Vientiane
Sanya
Nagoya Nagoya
Hiroshima
Hiroshima
Dong Hoi
KomatsuKomatsu
Jeju
FukuokaFukuokaSukhothai
Hue
Oita
Oita
Da Nang
NagasakiNagasaki
Wuxi
Wuxi
Changzhou Shanghai
Changzhou
Shanghai
hangde
Shantou
Chiang Mai
Busan
Busan
Lianyungang
Lianyungang
Hangzhou
Hangzhou
Langkawi
Kaohsiung
Kaohsiung
Kota Kinabalu
Penang
Miri
g
Kuala Lampur
Singapore
Kuching
Manila Manila
Jakarta
Cebu
Cebu
Denpasar
Koror
Koror
Holland Herald TRAVELLERS CHECK
Kota Kinabalu
Kota Kinabalu
Miri
Miri
Taipei
Taichung
Zhanjiang
Haiphong
Toyama Toyama
Cheongju
Cheongju
Luang Prabang
Nanjing Nanjing
NantongNantong
Hefei
Wuhan Wuhan
Hanoi
Daegu Daegu
Yancheng
Yancheng
Hefei
Beihai
Niigata Niigata
Dien Bien Phu
Seoul Seoul
QingdaoQingdao
g
Zhuhai
Sendai Sendai
Jinjiang
Xiamen
Guangzhou
Nanning
Fuzhou
Mei Xian
Aomori Aomori
Liuzhou
Jinghong
Weihai Weihai
Yantai
Huangyan
Wenzhou
Ganzhou
Hakodate
Hakodate
Guilin
Wuzhou
Dalian
Jinan
Jining
Linyi
Jining
Dalian
Baoshan
Ningbo
Wuyishan
Liping City
Kunming
Shanghai
Yiwu
Nanchang
Sapporo Sapporo
Guiyang
DandongDandong
Dhaka
Beijing Beijing
Tunxi
Huai Hua
Dali City
Tengchong
Anshan Anshan
atong
gzhi
Baishan Baishan
Jiujiang
Changde
Wuxi
Hangzhou
Changsha
Changchun
Changchun
Shenyang
Shenyang
Nantong
Changzhou
Wuhan
Enshi
Dayong
Nanjing
Hefei
Yichang
Nanchong
Chongqing
Mudanjiang
Mudanjiang
ohhot
Yancheng
Xiangfan
Mianyang
Chifeng Chifeng
Lianyungang
Xuzhou
Nanyang
Song Pan
Kathmandu
Zhengzhou
Luoyang
Qingdao
Linyi
Qiemo
Hailar
Hailar
KLM MAPS
Changzhi
Lanzhou
Weihai
Yantai
Jinan
105
Top level
Top level
Second
floor
Second floor
KLM
Crown
KLM
Lounge
Crown
25
Lounge
AMSTERDAM & PARIS AIRPORT HUB GATES
25 Gates D
Gates D
KLM Crown Lounge
52 Lounge
KLM Crown
52
Amsterdam / Schiphol Airport, The Netherlands
B34 B30 B26 B22 B18
B36 B32 B28 B24 B20 B16
B34 B30 B26 B22 B18
B36 B32 B28 4 B24 B20 B16
Gates B
Gates B
B35
B31
B35
B31
B27
B23
4
B17
B27
B23
B17
C14
C16
- C18
Gates C C15 C16
- C18
Gates C C15C13
C12
C14
C8
C10
to B1 - B8
B15
B13
Gates M M4 M5
Gates M M3 M4 4
4
4
C11
8
3
D8 D62 D2
D64 D4 D60
3
D8 D62
T5 T4
D64
D3
3D5 D59
T5 T4
D7 D61 D3
D63 D5 D59
D7 D61
D63
D41
D71
D41
D42
D43
D71
D44 D72
D73
D46D74 D42
D43
D48 D76 D44 D72
D73
D52 D78 D46D74
D54 D82 D48 D76
5
D47
D56 D84 D52 D78
D49 D77
D86 D54 D82
5
D79
D51
D47
D56 D84
D53 D81 D49 D77
D86
D55 D83 D51 D79
D57 D85 D53 D81
D87 D55 D83
D57 D85
D87
D10
D66
D10
D66
Schengen
Gates B-C, D 59-87, M
Schengen
Gates B-C, D 59-87, M
2
2
1
3
F2
3
Holland Boulevard F2
Holland Boulevard
E2
F4
E6
E8
E15
7
3
E7
G5
G2
G5
3
G7
3
G4
G7
G4
G9
G6
G6
F3
F5
3
G9
G8
G8
Gates G
Gates G
F5
3
F7
F7
F9
F6
F8 F9
F8
E7E9
E9
E17
E15
E18
E18
E20
Gates E
Gates E
3
1
Gates F
Gates F
E5
7
1
F6
E3
E5
E8
H3 H4
H2 H3
Lounge
3
Lounge
3F3
F4
E3
E4
E6
Gates H
Gates H
H1 H2
G2
2
T6
T6
H4 H5
H1
G11-16
2
1
H6 H7
H5 H6
6 G11-16
Lounge 3
G3
4
T96
Lounge
3
G3
4
T9
12
E2
E4
T Transfer desk
T Transfer desk
Self-service transfer
Self-service transfer
KLM Crown Lounge
KLM Crown Lounge
M1
Train station
Train station
12
Lounge
2
Lounge
2
Gates D
Gates D
M1 M2
Schiphol Plaza
Schiphol Plaza
3
Lounge
8
1
Lounge
D2
1 D4 D60
D12
D68
D12
D68
4
M2 M3
T3
T3T2
T2
C5
D14
D16
D18
D14
D22
D16
D24
D18
5
D26
D22
D21
D28
D24
D23
5
D26
D25
D21
D28
D27
D23
D29
D25
D31
D27
D29
D31
H7
M5 M6
C6
to C21
C4- C26
C7
C9
M7
M6 M7
C8 4 C6 C4
C7
4 C5
C9
C13 C11
to B1 - B8
B14
B13
to C21 - C26
C10
C12
B14
B15
KLM flights arrive at and
depart from gates B, C, D, E, F.
Air France and Alitalia
flights arrive at and depart
from gates B and C.
Korean Air flights arrive at
and depart from gate G.
Delta flights arrive at and
depart from gate E.
Czech Airlines flights arrive
at and depart from gate D.
Aeroflot flights arrive at and
depart from gates B and G.
KLM passengers travelling to
Antwerp or Brussels by train
should collect their luggage
in Amsterdam and exchange
their KLM ticket or e-ticket
for a train ticket at the NS
(Dutch Rail) ticket &
information desk at Schiphol
Plaza (just past immigration).
E17
E19
E20
E22
E19
E22
E24
E24
Top level
Second floor
KLM
Crown
Lounge
25
Gates D
KLM Crown Lounge
52
Passengers with access
to KLM’s Crown Lounges
who are arriving on
intercontinental flights and
transferring to European
(Schengen) flights are
kindly advised to use Crown
Lounge 25, located near the
Schengen gates and behind
passport control.
Paris / Charles de Gaulle Airport Terminal 2, France
B34
B36
B30
B32
B22
B24
B26
B28
Gates B
B18
B20 B16
B35
B31
B27
B23
C12
B15
B17
C14
C16
Gates C
B14
Flights operated by KLM, Air
France and other members
of the SkyTeam alliance
arrive and depart from the
following locations within
Terminal 2.
to B1 - B8
4
to C21 - C26
C10
C8
C15 - C18
C6
C7
C9
4
C4
4
C13
B13
T3
T2
C5
C11
Lounge
1
D16
D18
D22
D24
5
D26
D21
D28
D23
D25
D27
D29
D31
D14 D12
D68
D10
D66
Schengen
Gates B-C, D 59-87, M
8
3
D41
D71
D43
D73
Terminal 2G
Gates G21 - G40
2
12
1
Holland Boulevard
E2
Self-service transfer
Gates
Gates
M21 - M50 L21 - L53
KLM Crown Lounge
Terminal
2C
G7
Gates C80 - C91
3
Terminal 2A
Gates A37 - A51
G9
G4
G6
G8
F3
Gates G
F5
3
E3
F7
F6
E6
E5
Gates F
E8
7
F9
F8
E7
E9
E18
Transfer desk
F2
F4
E4
G2
Lounge
3
3
T6
G3
3
Train station
Thalys/RER/TGV
2
Lounge
2
H2
G11-16
G5
1
E15
T
6
Lounge 3
4
T9
Terminal
2E / station
Gates K21 - K51
Train
T5 T4
2G: Air France (Schengen
commuter flights)
Please consult onscreen
information in the terminals
for the most up-to-date
gate information.
H1
3
D3
D5 D59
D7 D61
D63
Gates D
M1
Schiphol Plaza
D2
D4 D60
D8 D62
D64
D42
D44 D72
D46D74
D48 D76
D52 D78
D54 D82
5
D47
D56 D84
D49 D77
D86
D51 D79
D53 D81
D55 D83
D57 D85
D87
China Eastern, China
2C: Aeroflot, Kenyan
M7
Southern, Delta, Korean
Airways, MEA & Saudia
M6
H7
Air,
Tarom & Vietnam
2D: Air Europa & Czech
M5
H6
Airlines
Airlines
H5
Gates M M4
Gates H
2E: Aeromexico, Air France
M3
H4 Air France (Schengen
4 2F:
M2
H3
flights), Alitalia & KLM
(non-Schengen flights),
E17
E19
Terminal
2F
E22Gates F21 - F56
Terminal 2D
Gates D53 - D78
E20
Gates E
Terminal 2B
Gates B21 - B33
E24
PX
Shuttle buses
inside customs
Walking route
inside customs
Shuttle buses
outside customs
Walking route
outside customs
Terminal 3
PR
Terminal 1
Automatic shuttles
PX
PR
Parking
Holland Herald TRAVELLERS CHECK
107
KLM AMSTERDAM MAP
For a list of events in the city this month,
see the Amsterdam Update on page 65.
Hand baggage rules at EU airports
To increase passenger safety, security rules for hand luggage are in place for all flights, in accordance with
European Union regulations. When passing through security control, you will be required to present liquids, gels,
pastes, lotions and aerosols separately, in individual containers of not more than 100ml, packaged in a resealable,
transparent plastic bag (maximum volume 1 litre, 1 bag per person).
Airport shopping
in the EU
Airport shopping
outside the EU
Within the European Union, liquids
and gels that you purchase after
passing through passport control
or on board the aircraft will be
packaged and sealed for you,
together with the receipt. The
unbroken seal is valid for 24 hours.
If you buy liquids or gels at a
non-EU airport and change planes at
an EU airport, your purchases will be
confiscated at the EU airport security
check. This can also happen for
purchases you make on board an
aircraft operated by an airline from
a non-EU country. For further
information, visit klm.com.
Animal products
To prevent the spread of animal
diseases, you are prohibited from
entering the EU with meat, meat
products, milk and milk products.
Small quantities for personal use
are permitted on arrival from
Andorra, the Faroe Islands,
Greenland, Iceland, Liechtenstein,
Norway, San Marino and
Switzerland. For further
information, visit europa.eu.
Holland Herald TRAVELLERS CHECK
109
KLM FIT FOR FLYING
Our handy hints can help you to stay feeling great both during and after the
flight. Exercises should be performed slowly with steady, even breathing
10 TIMES
15 TIMES
Feet
Ankles
With your heels on
the floor, stretch your
toes upwards. Then,
keeping your toes on
the floor, stretch your
heel upwards.
Rotate your foot first
in one direction and
then the other.
30 TIMES
Knees
Raise your leg,
tensing the muscles
of your thigh.
5 TIMES
10 TIMES
Shoulders
Legs
With your hands
on your thighs, rotate
your shoulders in a
circular motion.
Bend forward slightly.
Wrap your hands
around your knee
and raise it to your
chest. Hold for 15
seconds.
15 TIMES
Back and arms
Place both feet
flat on the ground
and hold in your
stomach. Bend
forward, moving
your hands down
your legs.
Relax while flying
During the flight
Reducing jet lag
tatistics show that flying is much safer
S
than many situations in our daily lives
The crew in control of the plane are
highly trained and experienced
KLM aircraft are maintained and designed
to withstand all sorts of turbulence
Try to relax — breathe in deeply through
your nose, hold for three seconds and
exhale slowly
KLM partner, VALK Foundation, offers
support to people with a fear of flying.
Visit facebook.com/StichtingVALK or
valk.org, or call +31 71 5273733
ar pain? Pinch your nose shut,
E
close your mouth and swallow or
blow out against your closed mouth.
Alternatively, chew gum
Stimulate your circulation by
walking around in the cabin
and stretching
Avoid sitting with your legs crossed
as this restricts circulation
Taking your shoes off might be
more comfortable
Drink plenty of water and not too
much alcohol
S
tart adjusting your body clock
to the time zone of your
destination the night before departure
by going to bed earlier or later
Don’t eat too heavily the night
before you leave, or drink too
much alcohol
Eat protein-rich meals at times
that are normal for your new
time zone
At your destination, take light
exercise, such as a walk
Spend at least 30 minutes in daylight
HOUSE RULES
All electronic
devices must be
turned off completely
while walking to
and from the aircraft. On board,
small electronic devices, such as
smartphones, tablets and e-readers,
may be used at all times as long as
they are in airplane
mode. Larger electronic
devices must be stowed
during taxiing, takeoff and landing.
110
Holland Herald TRAVELLERS CHECK
If they have wireless
functionality, they must
be set to airplane mode
before the aircraft doors
are closed and remain in
this mode throughout the
flight. Exceptions apply on aircraft
that offer internet on board. Check
with the cabin crew if in doubt.
Cabin crew can request all
electronic devices to be
switched off completely if
circumstances dictate.
Drinks are served one
at a time to passengers
occupying their assigned
seats. For safety reasons,
the purser may close the bar.
Passengers are not permitted to
drink alcoholic beverages brought
on board with them or
purchased on board.
Smoking, including
artificial cigarettes such as
‘SuperSmokers’, is strictly forbidden
at all times on KLM flights.

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