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Association of Gaming Equipment Manufacturers WWW.G3NEWSWIRE.COM/WWW.G3-247.COM International Gaming News / Knowledge / Statistics / Marketing Information / Digital and Print OFFICIAL MAGAZINE Global Games and Gaming Magazine February 2016 WWW.G3NEWSWIRE.COM WWW.G3-247.COM Spanish gaming company Codere has launched a portal for online sports-betting in Brazil BRaZiL P10 Olympic has appointed Heikki Rinta-Pantilla as the new General Manage of Olympic Park Casino EstONia P18 The New York State Gaming Commission unanimously approves resort gaming licences NEW YORK P30 SOUTH AFRICA Riding a new wave A massive gambling market with even greater eSports? potential forand growth, despite online uncertainty Interact with G3 via... Available on the App Store Merkur’s Alex Moor and Tigre de Cristal’s Ian Wood discuss the attraction of slant top games Russia P36 SubScribe at G3-247.com R Read every G3 magazine, download every market report and much more... The latest magazine is available to digitally download via G3-247.com or via the App Store and Google Play Store Contents February 2016 SOUTH AMERICA BRaZiL P10 Spain’s Codere has launched a portal for online gambling in Brazil in collaboration with the Jockey Club of Porto Alegre Samson House, 457 Manchester Road, Manchester M29 7BR, United Kingdom aRgENtiNa P12 The Governor of Buenos Aires does not want to see any more gaming operations opening during her time as governor cuBa P14 Gary Rapoport, Meyer Lansky’s grandson, is seeking compensation from the Cuban government for the Riviera casino EMEA EstONia P18 OEG has appointed Heikki Rinta-Panttila, as the new General Manager of Olympic Park Casino, the group’s new Tallinn flagship casino FRaNcE P20 Lucien Barrière has sold its Leucate and Briançon casinos to Belgium’s Circus Casino Group and Chamonix to France’s SFC thE NEthERLaNds P24 Members of the ruling coalition parties have submitted a proposal which could prove to be a serious setback for future online operators World Partner to Clarion Events G3Newswire.com delivers daily international gaming industry news and information, with the G3Newswire newsletter circulated three times per week to a 8,000+ database of gaming industry influencers NORTH AMERICA NEW YORK P30 The NYS Gaming Commission has approved licences to resort gaming destinations in Sullivan, Schenectady and Seneca Counties NEW JERsEY P32 GAN has signed an agreement with the Borgata in Atlantic City, New Jersey for the launch of its Simulated Gaming experience maRYLaNd P34 Interblock has completed the first-ever North American installation of its newest line of dealer-assist electronic table games ASIA & OCEANIA Russa P36 Merkur Gaming’s Alexander Moor and Tigre de Cristal’s Ian Wood explain the attraction of the latest Avantgarde slant top machines austRaLia P38 Star Entertainment is hoping to build a 200metre Ritz-Carlton hotel tower casino opposite Crown Resorts’ future Barangaroo resort macau P40 International gaming giant, Novomatic, puts its weight and backing behind the forthcoming Macao Gaming Show in November 2016 WWW.G3-247.COM G3-247.com Colombia G3-247.com South Africa battle for control and legitimacy The Gauselmann Group secures its legacy Operator security and player protection Flourishing despite market limitations Reports P66 In a country with an extraordinary passion for gambling, Colombia is often at odds with itself when it comes to controlling its urges Insight P42 The Gauselmann Group, founded by Paul Gauselmann, will in future operate under the mantle of a ‘Gauselmann Family Foundation’ Interactive P106 G3 discusses the issues surrounding online operator security and player protection with Jumio, ECommPay, Isle of Man and SafeCharge Reports P78 A huge gambling market with even more potential for growth. However an online gambling market is still looking unlikely despite calls to amend the law NEWSWIRE / INTERACTIVE / 247.COM P3 Lewis Pek Editor Comment February 2016 During October and November a special committee of the Brazilian Parliament prepared a draft for a new Brazilian gaming law based on proposals initially considered several years ago. This draft was presented on December 9, 2015 to the special committee of national development for the Brazilian Senate, where it was amended to include a series of positive additions: l 1 bingo hall per 150,000 habitants instead of 250.000; l Casino licenses for 30 years instead of 20 years; l Start of the new law in 90 days after publication instead of 180 days; l Politicians are not allowed to be involved in gaming companies. On December 20, the second occasion that the new gaming law was on the agenda of the special committee of the Senate, no further amendments were made. This means that the draft was passed by the Brazilian senate, unless, in theory, nine senators officially express an interest in discussing the draft in a plenary meeting of the senate, which does not seem to be the case at this moment in time. The consequence is that just after Christmas the new law returned to the parliament’s committee to fill in further details. BASED ON SPEED OF IMPLEMENTATION, THE GAMING LAW COULD BE PUBLISHED BY THE END OF THE FIRST QUARTER OF 2016 While it is impossible to predict exactly when the whole political process will be completed, everyone in Brazil is heavily surprised by the speed and velocity of the changes taking place in the introduction of the new gaming law. Based on speed of implementation thus far, the new Brazilian gaming law could be published by the end of the first quarter of 2016, will be effective just three months later and the Brazilian government could start to receive tax income during the second half of 2016. The unfolding events in Brazil will be a game-changer for the industry in 2016 and beyond. In a country of 205 million people, with an appetite for gaming of all flavours, the re-introduction of land-based gaming and the launch of online betting/gaming, will be a catalyst for change both at the local and global level. EditORiaL Editor Lewis Pek [email protected] +44 (0) 1942 879291 News Editor Phil martin [email protected] +44 (0)7801 967714 Associate Editor (Malaga) Karen southall [email protected] Consultant (Germany) John carroll [email protected] South America Correspondent James marrison [email protected] Contributors david addison, valery Bollier, Rob Painter P6 NEWSWIRE / INTERACTIVE / 247.COM advERtisiNg Commercial Director John slattery [email protected] +44 (0)7917 166471 Advertising Executive James slattery [email protected] +44 (0)7917 166471 Advertising Executive alison dronfield [email protected] +44 (0)1204 410771 PROductiON Senior Designer gareth irwin Production Manager Paul Jolleys Subscriptions Manager Jennifer Pek Commercial Administrator John Pek Calendar February 2016 EMEA ICE Conferences, United Kingdom February 1-3, 2016 LOCATION ExCeL London Exhibition Centre, London, United Kingdom ORGANISER Clarion Events Fulham Green, Bedford House 69-79 Fulham High Street London, SW6 3JW, UK CONTACT Stuart Dacre T: +44 207 384 8114 E: [email protected] www.icetotallygaming.com/ conferences EMEA ICE Totally Gaming, United Kingdom February 2-4, 2016 LOCATION ExCeL London Exhibition Centre, London, United Kingdom ORGANISER Clarion Events Fulham Green, Bedford House 69-79 Fulham High Street London, SW6 3JW, UK CONTACT Stuart Dacre T: +44 207 384 8114 E: [email protected] www.icetotallygaming.com/ conferences EMEA London Affiliate Conference, United Kingdom February 4-7, 2016 LOCATION Olympia London, Hammersmith Rd, London, W14 8UX ORGANISER iGaming Business Electric Word, 2nd Floor 5 Thomas More Square London, United Kingdom E1W 1YW CONTACT Alana Jones T: +44 207 265 4153 E: [email protected] www.igbaffiliate.com/events/londonaffiliateconference/ EMEA Georgia Gaming Congress 2016, Georgia February 25-26, 2016 LOCATION Tbilisi, Georgia ORGANISER Smile Expo 11/10 Letnikovskaya Str Moscow Russia, 115114 P8 CONTACT Lyudmila Machuskaya T: +7 495 212 1128 E: [email protected] www.g3congress.ru/en SCEDHULE Conference: February 25, Business Tour: February 26 NEWSWIRE / INTERACTIVE / 247.COM EMEA The Cash Handling Show, Africa 2016 March 1-2, 2016 LOCATION Sandton Convention Centre, Johannesburg, South Africa ORGANISER Terrapinn Ltd 1st Floor, Modular Place Turnberry Office Park, 48 Grosvenor Road, Bryanston South Africa 2021 CONTACT Katherine Marriott T: +27 11 516 4015 E: [email protected] www.terrapinn.com/exhibition/cas h-handling-africa/index.stm EMEA Irish Gaming Show 2016, Ireland March 1-2, 2016 LOCATION Red Cow Moran Hotel, Dublin, Ireland ORGANISER Gaming and Amusement Publications 8 South Ring Business Park Kinsale Road Cork, Ireland CONTACT Susan Feery T: +353 (0)87 609 0109 E: [email protected] www.irishgaming.ie NORTh AMERICA Indian Gaming Phoenix 2016, US March 13-16, 2016 LOCATION Phoenix Convention Center, Phoenix, Arizona, United States ORGANISER National Indian Gaming Association 224 Second Street SE Washington DC United States DC 20003 CONTACT T: +1 202 546 7711 F: +1 202 546 1755 E: [email protected] www.indiangamingtradeshow.com EMEA ENADA Spring 2016, Italy March 16-18, 2016 LOCATION Rimini Fiera, Rimini, Italy ORGANISER Rimini Fiera Spa Via Emilia 155 Rimini Italy 47900 CONTACT Sonia Bodellini T: +39 0541 744250 F: +39 0541 744454 E: s.bodellini@riminifiera.it www.enadaprimavera.it NEWSWIRE / INTERACTIVE / 247.COM P9 sOuth amERica Un tribunal de San Juan ha denegado la moción de desestimación presentada por el Departamento del Tesoro con relación al caso iniciado contra él por la Asociación de hoteles y Turismo de Puerto Rico (PRhTA). La recién elegida gobernadora de la provincia de buenos Aires, María Eugenia Vidal, que tras jurar su cargo el pasado mes de diciembre describió la provincia como «en quiebra» debido al paupérrimo estado de las finanzas gubernamentales, declaró que los ingresos fiscales generados por el sector no se utilizarán como una forma de resolver las dificultades financieras de la provincia, y añadió: «Mi objetivo es que el juego no crezca en la provincia». As regulation change appears imminent, Codere makes the first move into Brazil’s online sports-betting market brAzil SPORTS-bETTING Codere Launches Online Betting in Brazil Spanish gaming company Codere has launched a portal for online gambling in Brazil. In collaboration with the Jockey Club of Porto Alegre the website has launched in its beta stage in order to take advantage of the possible legalisation of gambling in the country. Los ingresos brutos producidos por los cuatro mil establecimientos repartidos por 17 ciudades en la provincia de Córdoba ascendieron a 140 millones de dólares en el año 2015, un 31 por ciento más que el año anterior y un 336 por ciento más con respecto a hace seis años. The site Suaposta.com offers exclusive bonuses for those who register with the site. Referring to the possible changes in Brazil’s gaming laws with the announcement that “Something Amazing is on its Way” the site highlights the fact that Brazilians could soon be allowed to bet online on races staged at both local and international tracks. These events would be overseen by the Brazilian authorities and prizes would be handed out in local currency. La controversia no deja de crecer en torno al proceso de licitación del casino de Chillán, y el Director General de Marina del Sol, Juan Ignacio Ugarte, ha declarado que el consorcio hispanoargentino boldt Peralada está ejerciendo una presión indebida sobre el Subsecretario del Tesoro de Chile, Alejandro Micco. The company has reportedly invested around R$400,000 (US100,000) in the development of the site so far and will contract 20 people to develop the site further. The new website will only initially accept bets on horse racing but will eventually be expanded so that it will cover other sports as well. gary Rapoport, nieto de Meyer Lansky, está reclamando compensaciones al Gobierno de Cuba por el casino Riviera, expropiado durante la revolución cubana de 1959. «Le arrebataron el hotel a mi abuelo por la fuerza. Cuba le debe dinero a mi familia», afirma el Sr. Lansky. hasta ahora nunca habíamos presentado una reclamación ante el Gobierno ni habíamos solicitado los servicios de un abogado porque nunca creímos que se abriría la puerta a una posible negociación. Ahora está abierta». The move shows that operators are becoming increasingly optimistic when it comes to changes in Brazilian gaming laws which could occur later on this year. Although the horse racing industry has suffered many setbacks of Olympic entertainment group ha designado a heikki Rinta-Panttila, antiguo Director General del Casino helsinki de propiedad estatal, como nuevo Director General del Olympic Park Casino, el nuevo buque insignia del Grupo que abrirá sus puertas en Tallinn en mayo de 2016. Lucien Barrière ha vendido tres casinos en Leucate, briançon y Chamonix, respectivamente. SFC (la Société Française de Casinos) ha adquirido íntegramente el casino de Chamonix, pero ha creado una subdivisión denominada «Société Franco-belge Casinos» con el operador belga Circus Casino Group para asumir la copropiedad de otros dos establecimientos. P10 NEWSWIRE / INTERACTIVE / 247.COM In Brazil horseracing is run by jockey clubs, which own and operate their own track. Each club is allowed to run off site betting agencies in the area where they operate and Codere has 10year exclusivity agreements with some of the main national Jockey Clubs through licences granted by the Ministry of Agriculture. In addition the company now runs a total of seven sports betting shops in Brazil under brand name Turff Bet & Sports Bar. In 2012, CODERE signed an agreement with United Tote that enables the company to extend its services to Brazil and Latin America racetracks, as well as to its off-track betting network throughout the entire region. In 2014 Codere reported income of €2.8m and EBITDA of €0.4m from its horse race betting operations in Brazil. Although online gambling is currently banned in Brazil it is estimated that Brazilians gamble US$600m a year via offshore sports betting sites. Andrew Gelfi, director of Codere in Porto Alegre announced: “An estimated five to six million Brazilians already play online. We will be the first national platform to tap into that market.” thousands of jobs in the tourism sector on the Island.” San Juan court battle continues over VLTs in Puerto Rico Puerto Rico gan ha firmado un acuerdo con el Borgata hotel Casino & Spa de Atlantic City (Nueva Jersey) relativo al lanzamiento de la experiencia online de juego simulado de borgata. borgata comenzó a operar en el año 2003, y se trata de una empresa de capital conjunto formada por boyd Gaming Corporation y MGM Resorts International, dos de los grupos operadores de casinos más grandes de Estados Unidos. late Codere is well placed to take advantage of any changes. A court in San Juan has denied the motion to dismiss filed by the Department of the Treasury over the case brought against it by the Puerto Rican Association of Hotels and Tourism (PRHTA). The PRHTA has challenged regulations which would lead to video lotteries (VLT’s) being permitted in the country and in July the organisation took their complaint to court claiming that “the contested regulations are illegal and would cause the loss of The PRHTA claims that new regulations violate several laws as well as public policy on gaming machines outside casinos including rules that only the legislature may make changes to gaming laws and that the Secretary of the Treasury is limited to regulating the operation of games and is not permitted to authorise new games. It also claims that VLT’s do not meet the requirements as set out under the amendments of Act 10-1989 when it comes to player's choice when it comes to selecting the combination of digits or numbers, nor does it meet rules when it comes to public lottery draws. In addition the PRHTA claims that allowing for VLTs on the island amounts to the raising of an additional source of income without any intervention on the part of the legislative branch which goes in direct contravention of the provisions of the Puerto Rican constitution. Judge Gloria Maynard Salgado, while explaining the reasons for her decision, stated that the PRHTA had grounds to challenge the new law on the basis that the exclusive operation of casinos could be at risk if VLT’s were given the green light. In August it was announced that Puerto Rico’s Treasury Department would begin the tender process for VLT’s in the first quarter of 2016. Treasury Secretary Juan Zaragoza justified the decision saying that new rules would legalise between 20 and 25 thousand machines in three years. Mr. Zaragoza said that machines now operating in illegal casinos, bars, bakeries and even shopping malls, could join the network of legalised VLT’s once changes to gaming legislation are made. no new Bingos or Casinos in Buenos aires sOuth amERica La Comisión Británica del Juego ha criticado a Caesars Entertainment por incumplir la legislación relativa al lavado de capitales en dos de sus casinos londinenses. Según los informes, las salvaguardas destinadas a garantizar la lucha contra el blanqueo de dinero fueron especialmente laxas en el Caesar’s Empire Casino de Leicester Square y el Playboy Club del West End. Miembros de los partidos de la coalición gobernante han presentado una proposición que podría revelarse como un serio revés para los operadores que aspiran a introducirse en el mercado del juego online neerlandés. grosvenor Casinos ha lanzado el mayor sistema progresivo de juegos de mesa del mundo. Grosvenor Casinos ha finalizado recientemente su instalación de un sistema Wide Area Progressive para los juegos de mesa de todo su establecimiento de casino. La Comisión del Juego del estado de nueva York ha aprobado por unanimidad licencias para destinos de juego en los condados de Sullivan, Schenectady y Seneca, abriendo la puerta a nuevos empleos e inversiones, así como a ingresos para los gobiernos locales y los distritos universitarios que acudirán a las regiones como resultado. gLi ha inaugurado su laboratorio de ensayo de tickets de Global Lottery Instant (tarjetas «rasca y gana») ubicado en Moncton. La iniciativa apoya el compromiso de GLI con la provincia de New brunswick mediante la suscripción de un acuerdo con Opportunities New brunswick. The newly elected Governor of the province of Buenos Aires María Eugenia Vidal has said that she does not want to see any more gaming operations opening during her time as governor The recently elected Governor of Argentina’s Buenos Aires province, has firm views on the proliferation of casinos in the region ArGentinA CASINO LICENSING The newly elected Governor of the province of Buenos Aires María Eugenia Vidal, who described the province as “broken” after being sworn in as governor in December, due to the dire state of the government finances, said that tax income generated by the industry would not be used as a way to resolve the province’s financial difficulties and added that: “My objective is that gaming does not grow in the province.” She went onto say that she would make sure that the government was paid what was owed to them by operators. “We will work in every case to enforce the law” she said and that “those who are legally established by previous administrations pay what they have to pay.” However, she ruled out any intervention against gambling halls already established in the province of Buenos Aires saying that it was difficult to revoke the actions of the government when licences had already been granted. When asked if there were plans to nationalise gaming she said that the government had yet to discuss the issue. Her assurances that tax income generated by casinos would be not be used to solve the province’s problems were a direct attack on her predecessor Daniel Scioli. In 2012 Scioli renewed licences for bingo halls in the province for a period of up to 15 years, which affected 14 bingo halls: three of whose licences were set to expire in 2013, 10 in 2014 and one in 2015. The decree allowed his administration to find emergency funding to pay bonuses for state workers which ultimately enabled the provincial Treasury to raise around US$328m extra. The result of the Presidential elections in Argentina is likely to have a major impact on the industry. Opposition candidate Mauricio Macri won the presidential election beating rival Daniel Scioli in a closely contested Presidential race last month. Macri has vowed to introduce more pro-business policies. Crucially for the first time his Cambiemos (Let’s Change) party now holds power over the province of Buenos Aires, the City of Buenos Aires and the executive branch which could mean a more cohesive approach when it comes to gaming. el fabricante de juegos de lujo interblock ha finalizado la primera instalación en Norteamérica de su más reciente línea de juegos de mesa electrónicos (ETG) asistidos por crupier en el Maryland Live! Casino. La empresa española Codere ha lanzado un portal de juego online en brasil. En colaboración con el Jockey Club de Porto Alegre, el sitio web se ha lanzado en su fase beta para aprovechar la posible legalización del juego en el país. el mayor resort-casino de Rusia, el impactante Tigre de Cristal, con más de 600 máquinas de juego y más de 60 mesas de casino, ha celebrado recientemente su gran inauguración en la zona de juego de Primorsky Krai, cerca de Vladivostok. La marca Merkur Gaming de Gauselmann cuenta con una destacada representación en la sala de casino de este nuevo complejo de juego, con una amplia gama de consolas inclinadas Avantgarde. Los operadores de casino de Singapur han asistido a una caída del 10 por ciento en sus ingresos brutos del juego hasta situarse en 4800 millones de dólares en 2015, un descenso que se ha achacado a la lucha contra la austeridad en China y al valor del dólar de Singapur frente a otras divisas asiáticas P12 NEWSWIRE / INTERACTIVE / 247.COM colombia argentina US$140m bet in Cordoba slots in 2015 Gross revenues for the four thousand slot parlours located in 17 cities in the province of Cordoba stood at US$140m during 2015 - 31 per cent more than the previous year and 336 per cent more than six years ago. According to statistics released by the Lottery of Cordoba (Córdoba Lottery SA), which is the body responsible for overseeing the local gaming industry, a total of $390m pesos was bet on slot machines in the city of Villa Carlos Paz the second top tourist destination in the country. This was followed by Alta Gracia ($180m). Río Cuarto ($134m). Río Ceballos ($123m), Villa María (also with $123m) and San Francisco ($100m). The lowest gross revenues were recorded in the towns of Dean Funes ($23m) and Miramar ($3.7m). The Lottery measures the year from December to November and calculated the average of the previous eleven months and added it in order to complete its annual report. Private company Compañía de Entretenimientos y Turismo (CET) runs 19 slot parlours in 17 locations throughout the province of Cordoba and was first granted a licensed to operate in the province in 2004. The company operates around 4,000 slot machines throughout the province. According to a report released by the Colombian Gaming Control Board (Coljuegos) revenues made from gambling for the state increased by 7.6 per cent in 2015 rising from $344.541m pesos in 2014 to $370.597m in 2015. In 2015 revenues from licensing rights grew by 10.3 percent compared to 2014 while bingos and casinos were the largest contributors making up 61 per cent of the gaming income generated for the state. President of Coljuegos of Cristina Arango Olaya welcomed the news saying that the positive results were due to “the enactment of new regulations, the modernisation of the sector through the implementation of online connectivity and the increase in efforts to control illegal gambling.” Big Features Tailored Just For You. Cutting-edge marketing and efficiency features originally developed for IGT Advantage® are expanding into IGT Casinolink® and GALAXIS™ systems. Get the tools that Vegas-style casinos enjoy on systems created for the European market. 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Family demand Compensation from Cuba sOuth amERica CHILE – Controversy continues to grow over the tender process for the casino license in Chillán with General Manager of Marina del Sol, Juan Ignacio Ugarte, claiming that the Spanish-Argentine consortium boldt Peralada is putting undue pressure on Undersecretary of the Treasury Chile, Alejandro Micco. “We understand that the Secretary is being put under pressure by boldt. We hope that this pressure does not make him deviate from the final purpose of the Resolution Council, which is to assign the casino to who has submitted the best project,” he said. Mr Ugarte alluded to a letter sent to the Undersecretary in which the counsel for Peralada boldt, Ricardo Abdala described the judicial processes in the Court of Appeals of Concepción and another process currently ongoing in the Supreme Court. Additionally, the letter requests that the Resolution Council, headed by the Undersecretary, “maintains or orders the suspension of this process as long as there are judicial and / or administrative appeals pending.” In November the SCJ came out against reports in local media which had claimed that it had failed to deliver a report to the proper authorities on time which would have ruled out Chilean-Canadian operator Marina del Sol from the bidding process for a casino in Chillan. The newest claims now emerging in local media will only serve to being more controversy to a process which has been fraught with difficulties ever since Termas de Chillán withdrew from the market in 2013. The Chilean Gaming board officially accepted Termas de Chillán’s withdrawal in November 2013 after the operator blamed bad market conditions as well as the location of the casino for its decision to close. In July 2014 Dreams announced its decision to withdraw its application with company spokesman saying that the process had been fraught with irregularities. CHILE – The Court of Appeals of Concepción in Chile has ruled in favour of boldt-Peralada in its dispute with the regional Regional Council (GORE) over the tender process for the new casino in Chillán. This means that for now, the bidding process over the casino in the capital of the province of Ñuble is suspended for a third time. The lawyer acting on behalf of the Argentine Spanish boldt-Peralada group Ricardo Abdala in this, the third complaint before the Court, stated that the members of the Regional Council were trying to change the “packaging” of their initial argument, although in fact the reasons for their decision remained essentially unchanged. The appeal argues that in common with the previous ballot that “the motivation of this third statement is built on an ad hoc basis in order to justify a decision which has already been made.” In a strongly worded complaint the lawyer went onto say that: “With zeal and stubbornness and almost obvious contempt, in this new pronouncement there is an obvious abuse of power when it comes to assessing the permit to operate a casino...” P14 NEWSWIRE / INTERACTIVE / 247.COM Gary Rapoport, Meyer Lansky’s grandson is seeking compensation from the Cuban government for the Riviera casino which was appropriated during the Cuban Revolution of 1959. “The hotel was taken from my grandfather forcefully. Cuba owes my family money,” says Mr. Lansky.” We never filed a claim with the government or hired an attorney earlier because we didn’t think the door for negotiating would ever actually open. Now it is open” The Havana Riviera Hotel, which opened in 1957, is the centre of a claim by Meyer Lansky’s family for ownership cubA CASINO OPERATIONS As Cuba and the US seek to resolve claims for the seizing of American-owned properties by the island’s socialist government, the family of the late gangster Meyer Lansky want compensation for a Havana casino hotel taken back after Cuba’s 1959 revolution. considered an enemy by the Castros, so that could hurt us. But I also realise that at some point the Castro brothers will be off that island and things may change. I don’t want that property going to anyone else. It belongs to my family.” Mr. Rapoport is hoping to make the most of talks which have now opened between the US and Cuba regarding honouring long standing legal claims against the respective governments. Hundreds of billions of dollars of claims will need to be resolved before the embargo against Cuba can be lifted. The US State Department and Cuban officials began negotiating in Havana over the property claims. There are nearly 6,000 U.S. claims for properties which were seized by the Castro government. Before 1959 Cuba was a major gambling destination and there were close ties between casinos on the island, Dictator Fulgencio Batista and organised crime. Under his rule Havana became known as “the Latin Las Vegas.” “Trust me, I’m not looking to move down to Cuba and take over the business,” Mr. Rapoport said. “I believe my family is entitled to something, I realise my grandfather was Enjoy’s casino licence extended in Chilean city of Pucon chile The City Council of Pucon has approved a two-year licence extension for the casino run by Chilean operator Enjoy. The property will remain under the operation of Enjoy until December 31, 2017. This is the deadline set by new rules which extend the term of the municipal casino licences while the biding process for the new licences are under way. General Manager of Enjoy SA, Gerardo Cood welcomed the decision and highlighted the significance that the Casino de The Havana Riviera hotel opened in 1957 due to the good relationship between Charles “Lucky” Luciano and Batista and was funded mostly by a state-run development bank set up by the dictator. Meyer Lansky who owned the hotel was a long time associate of gangster Luciano. The construction of the hotel cost about US$8m and was at the time one of the finest hotels in the world. Meyer Lansky had been inspired to build it after visiting Riviera on the Vegas Strip. Pucon has had for the company in the past. He also expressed an interest in participating in the bid to renew the license from January 1, 2018. “Our aspiration is to continue to contribute to strengthen the lakeside area as a destination on an international level,” he said and went on to say that the company wishes to maintain the number of casinos it currently operates in Chile. He also confirmed the company’s willingness to renew its licenses in both Coquimbo and Vina del Mar. Municipalities of both communities also recently approved the extension of the Enjoy casino licences for the next two years, while bidding takes place for the municipal casinos. Mr. Cood confirmed that Enjoy was working “energetically to present the best projects for each location, because we feel we have a commitment to the communities where we operate . . .” Brazil Sky Racing World, a Louisville, Kentucky-based distributor of international horse-racing content to the Americas and subsidiary of Tabcorp, has announced a partnership with Codere, the Spanish multinational group. With this new agreement, Sky Racing World will be providing wagering on Australian races exclusively to Brazil via Codere’s upcoming advance deposit wagering (ADW) brand Suaposta and various domestic tracks. Following its partnership with Codere, Sky Racing World will provide live video streaming of Australian races to Suaposta, Codere’s ADW set to be launched in Q1 2016, and to various tracks operated by Codere’s partners. Tax Revenue down 14.4 per cent in 2015 sOuth amERica ArGENTINA – The recently elected Mayor of buenos Aires, horacio Rodriguez Larreta (pictured) will attempt to place all gaming operations which are located in the city under the city’s jurisdiction for the first time. The move is part of a number of measures which are aimed at the transference of powers from the national government to the city government. Larreta is also looking at ways to transfer jurisdiction over the city port to the city which would put the floating casino under the city’s jurisdiction for the first time. Mauricio Macri won the presidential election beating rival Daniel Scioli in a closely contested Presidential race in December and his Cambiemos (Let’s Change) party now holds power over the province of buenos Aires, the City of buenos Aires and the executive branch which could mean a more cohesive approach when it comes to governing the country including gaming. Macri and Larreta signed an agreement this month which puts part of the Federal Police under the command of the City Government and gaming could be next on the agenda. Slot halls, and bingo halls are currently run and administered by the national government which has been a long source of contention between the city and the national government. According to a report released by the Gaming Control Board (JCJ) gaming revenue in Panama decreased significantly in 2015. The industry generated US$ 82,222,147 in gaming tax revenue in 2015 compared to $96,101,377 in 2014 a 14.4 per cent decrease Gaming tax revenues in Panama took a significant dip in 2015 with operators identifying a new tax that droves returns down PAnAmA GOVERNMENT The decreased revenues mark the end of a decade of increased revenues for gaming companies. Between July and September bets in casinos, bingo halls, sporting events and slot halls, recorded an annual decrease of 10.2 per cent with a total balance of US$562.2m. According to figures released by the Gaming Control Board (JCJ) from January to July tax revenue generated by gaming decreased from US$59m to US$49.6m, a decrease of US$9.4m (16 per cent) compared to the same period in 2014. But it is not all bad news for the industry as gaming tax revenue generated by international sports betting and grey hound racing increased from $858,000 to US$963 000 in 2015 while tax revenue generated by bingo halls also increased slightly to US$117,607 compared to US$116,938 in 2014. However due to the small number of openings last year, fees for the right to open a gaming establishment amounted to just U.S1.5m in 2015 compared to US$13.6m in 2014. In 2011 while serving as major of the city of buenos Aires and before becoming President, Macri vowed to continue to strive to put gaming once again under the control of the city - an issue which successive governments have been trying to achieve since 2007. “We hold firmly that the city must recover jurisdiction (over gaming) along with the resources . . . . just as we have demanded the transfer of the police and of the harbour (to the city),” he said in 2011. Macri also tasked the now Minister of Justice Germán Garavano with conducting a study into how gaming would be transferred from the National Lottery to the city government and his successor Laretta, who served as the City’s Cabinet Chief while Macr was Mayor, is now seeking city control over the racino located in the racetrack in Palermo as well as the floating casino in the city port. The establishment of casinos within the city has long been a divisive and controversial issue with both the city government and the national government vying for control over gaming. While mayor Mauricio Macri tried to reach an agreement whereby casinos located in the city would pay back a long standing a debt of between $1.5bn pesos and $2bn pesos in gross gaming back taxes to the city but no agreement was reached during his term in office. P16 NEWSWIRE / INTERACTIVE / 247.COM Anti money laundering measures proposed by Financial Taskforce Peru The regulatory and supervisory authority in Peru over banking and financial institutions has published a number of new proposals which would seek to prevent money laundering in casinos and slot parlours. The Superintendency of Banking, Insurance and Private Pension Funds (SBS), aims to have the new regulations in place by April 1st this year. The new proposals state that operators would be required to maintain a record of all those Operators have blamed a new tax which went into effect last year on falling revenues. A 5.5 per cent tax now applies to all cash withdrawals made in casinos, slot parlours, bingo halls and sports betting shops and tracks. The new tax was approved in order to fund US$60m of the US$74.8m needed to increase pensions. Tax deductions are made even if the customer cashes in chips without winning. Antonio Alfaro, President of the Association of Managers of Gaming (Asaja) told local press that customers refuse to be asked to pay this tax above what they have already lost and so they prefer not to play. In June last years the ASAJA complained that new regulations stipulating a tax on cash withdrawals by customers in Panama’s casinos are now being plagued with a number of technical issues which make it almost impossible to collect the tax. The ASAJA has also called for exceptions to the tax for horse race betting not only in the President Remón race track but also all sports betting centres as many already face closure. clients who make bets of US$ 2,500 or over as well as the winners of high payouts. The new rules are designed to comply with anti money laundering guidelines recently put forward by the Financial Analysis Action Taskforce which recommends that casinos and slot parlours effectively implement antimoney laundering and terrorist-financing measures. The SBS, through the Financial Intelligence Unit will seek to prevent money laundering in casinos and slot parlours which will both be subject to a comprehensive regulatory and supervisory regime. Any suspicious financial transaction regardless of the amounts involved, must be entered in a register of suspicious transactions and must also be reported to the Financial Intelligence Unit in a period not exceeding 15 working days. In order to ensure that operators are meeting the new rules gaming companies will also be required to employ a compliance officer. This officer will monitor the full and proper implementation and operation of prevention of anti money laundering measures. While the new rules could provide an extra cost to operators they will serve to regulate the industry further. In 1994 Peru passed a major gaming which allowed for slot machine parlours and casinos. However, in the face of a proliferation of illegal gambling in 2006 the regulatory body began a nationwide crackdown confiscating and destroying thousands of slot machines. Overall, the industry has been transformed into one where just less than four per cent of all slot machines were taxed and regulated to a situation where almost 100 per cent of the industry is regulated by the government. Olympic appoints Flagship Casino gM EmEa das spanische glücksspielunternehmen Codere hat in brasilien ein Portal für das OnlineGlücksspiel eingerichtet. In Zusammenarbeit mit dem Jockey Club do Rio Grande do Sul in Porto Alegre wurde die Webseite im betatest-Stadium freigeschaltet, um die in dem Land geltende Glücksspielgesetzgebung zu nutzen. ein gericht in San Juan hat den vom Finanzministerium eingereichten Antrag auf Abweisung der gegen es erhobenen Klage des puerto-ricanischen hotel- und Tourismusverbands (PRhTA) abgewiesen. die neu gewählte gouverneurin der Provinz buenos Aires, María Eugenia Vidal, die die Provinz bei ihrer Vereidigung im Dezember als „bankrott“ bezeichnet hatte, hat aufgrund der desolaten Finanzlage der Provinz angekündigt, dass die von der branche erwirtschafteten Steuereinnahmen nicht als Mittel zur Lösung der Finanzprobleme der Provinz verwenden würden. Sie fügte hinzu: „Mein Ziel ist es, dass das Glücksspiel in der Provinz nicht weiter wächst.“ die Bruttoeinnahmen der viertausend Spielautomatensalons in 17 Städte der Provinz Cordoba beliefen sich 2015 auf 140 Mio. USD, 31 Prozent mehr als im Vorjahr und 336 Prozent mehr als sechs Jahre zuvor. die Kontroverse bezüglich des Ausschreibungsverfahrens für die Spielbankenlizenz in Chillán spitzt sich weiter zu, wobei der Geschäftsführer von Marina del Sol, Juan Ignacio Ugarte, beklagt, dass das spanisch-argentinische Konsortium boldt Peralada unzulässigen Druck auf den Staatssekretär des chilenischen Finanzministeriums, Alejandro Micco, ausübt. gary Rapoport, der enkel Meyer Lanskys, beansprucht für das während der kubanischen Revolution von 1959 enteignete Riviera-Kasino eine Entschädigung von der kubanischen Regierung. „Das hotel wurde meinem Großvater gewaltsam entrissen. Kuba schuldet meiner Familie Geld“, so Lansky. „Wir haben bis jetzt noch keine Klage erhoben oder einen Anwalt beauftragt, weil wir der Meinung waren, dass sich die Tür für Verhandlungen niemals wirklich öffnen würde. Jetzt ist sie offen.“ gan hat einen vertrag mit dem Borgata hotel Casino & Spa in Atlantic City, New Jersey, über die Inbetriebnahme des Onlinespielangebotes Simulated Gaming im borgata geschlossen. Das borgata wurde 2003 eröffnet und ist ein Gemeinschaftsunternehmen der boyd Gaming Corporation und MGM Resorts International, zwei der größten Spielbankenbetreiber in den USA. die Unternehmensgruppe Olympic Entertainment hat heikki Rinta-Panttila, den ehemaligen Geschäftsführer der staatlichen finnischen Spielbank Casino helsinki, zum neuen Geschäftsführer ihres neuen Flaggschiffs, des Olympiaparkkasinos, bestellt, das im Mai 2016 in Tallinn eröffnet werden soll. P18 NEWSWIRE / INTERACTIVE / 247.COM Olympic Entertainment Group has appointed Heikki Rinta-Panttila, former GM of Finland’s state-owned Casino Helsinki, as the new General Manager of Olympic Park Casino, the Group’s new flagship casino to be opened in Tallinn in May 2016. The Baltic’s first Hilton hotel will open in May this year boasting a 1,600sq.m. casino operated by Olympic Entertainment and featuring an OlyBet sports bar eStOniA CASINO OPERATIONS Olympic Entertainment Group has announced the appointment of Heikki Rinta-Panttila, the former General Manager of Casino Helsinki, as the new General Manager of Olympic Park Casino, Olympic’s flagship casino to be opened in Tallinn in May of this year. According to Madis Jääger, CEO of Olympic Entertainment Group, he is proud to have Heikki Rinta-Panttila join the team of Olympic Casino. “With more than 20 years of international experience in casino operations, he will definitely have the skills and know-how we expect from the General Manager of our flagship Olympic Casino,” Jääger said. “We are working to open simply the best casino in the region and with Heikki on board I’m confident that we can provide successful operations and unprecedented gaming experience for our guests from day one,” he added. Heikki Rinta-Panttila said that while working close-by in Finland he has followed the success of Olympic Casino in Estonia for many years. “I’m really excited to become a part of this success story and contribute to take the company even further,” Rinta-Panttila said. The new Olympic Park Casino will be opened in the centre of Estonia’s capital Tallinn together with the Baltic’s first Hilton in May 2016. The casino on 1,600 square metres will have separate areas for slot machines, gaming tables, tournament poker and VIP players. A large bar area and stage at the casino allows for highquality entertainment program and the OlyBet sports bar with a wide lounge area a comfortable sports betting experience. Heikki Rinta-Panttila (55) has an extensive leadership experience in operations management, gaming and casinos, leisure and hospitality businesses, having worked at the Finland’s state-owned RAY as a Development Manager and as a Casino Vice President and Casino General Manager at country’s top casino operations, Casino RAY and Grand Casino Helsinki. Kenya uK Intralot fosters presence in Africa Intralot Group has signed a 10year cooperation with Acumen Communications Limited (ACL) to organise sports-betting in Kenya, under the brand name ‘mCHEZA’. ACL is a local company authorised and regulated by the Betting Control and Licencing Board of Kenya under the Betting, Lotteries and Gaming Act. ‘mCHEZA’ was launched December 18, 2015 and is initially available on mobile phones, while additional products and services will be offered soon. ACL and Intralot are also partnering with Safaricom, the leading telecom operator in the region, through m-payment platform MPESA, data center and cloud services. The new product ‘mCHEZA’, is deployed on Intralot’s flagship sports betting platform, iFlex. It is an intuitive, multi-channel sports betting platform, which focuses on providing a complete betting management solution through a user-friendly environment. The overall solution will include a Mobile Native Application, which will be supported by iGC (iGaming Console), as well Player Account Management (PAM), Customer Relationship Management (CRM) solutions together with Intralot’s Horizon system. mCHEZA’ CEO, Peter Karimi, noted: “mCHEZA’ will initially be a pregame betting platform. Numerous sports, markets and betting modes will be incorporated on the platform in Q1 of 2016 with live betting to follow thereafter. The platform is working on a strategic expansion plan into other East African markets from 2016.” OpenBet has renewed its license, development and support agreements with Sky Betting & Gaming. OpenBet will continue to provide Sky Betting & Gaming with its online and mobile sports betting platform for a further five years. The operator has full independence to innovate and differentiate by building its own customer interfaces on the OpenBet platform. OpenBet has supplied the Leeds-based operator since it was formed in 2001. Richard Flint, CEO Sky Betting & Gaming, said: “OpenBet has been an integral component of our business since day one. Against ever-changing regulatory frameworks and fast-moving technological developments they continue to deliver. The OpenBet platform gives us the flexibility to create a first class sports book that fits our brand and our players’ needs.” Lucien Barrière Offloads Three Casinos EmEa die britische glücksspielaufsicht hat Caesars Entertainment für Verstöße gegen die Geldwäschevorschriften in zwei der Londoner Kasinos der Gruppe gerügt. Der Schutz vor Geldwäsche soll dem Vernehmen nach im Empire Casino am Leicester Square sowie im Playboy Club im West End zu lax gehandhabt werden. von Mitgliedern der Regierungsparteien wurde ein Gesetzentwurf eingebracht, der sich als schwerer Rückschlag für Anbieter erweisen könnte, die in den niederländischen Online-Glücksspielmarkt einsteigen möchten. die grosvenor Casinos nehmen das weltweit größte Tischspielesystem mit progressiver Jackpot-Ausspielung in betrieb. Vor kurzem hat die Grosvenor Casinos-Gruppe die Einrichtung des ihren gesamten Kasinobereich umfassenden progressiven Systems für Tischspiele abgeschlossen. die glücksspielaufsicht des Bundesstaates New York hat die Zulassungen für Glücksspielund Freizeiteinrichtungen in den bezirken Sullivan, Schenectady und Seneca einstimmig verabschiedet, um neue Arbeitsplätze und Investitionen sowie höhere Einnahmen für die Gemeinden und die Schulbezirke zu erwirtschaften, die in der Folge in den Regionen entstehen werden. gLi haben ein global Lottery instant (Rubbellos)-Prüflabor für Spielscheine in Moncton eröffnet. Zusammen mit diesem Vorhaben wird die Verbundenheit von GLI mit der Provinz New brunswick durch den Abschluss eines Vertrages mit der Wirtschaftsförderungsgesellschaft Opportunities New brunswick bekräftigt. Lucien Barrière has sold three casinos in Leucate, Briançon and Chamonix. SFC (la Société Française de Casinos) has bought the casino in Chamonix outright but it has created a subdivision called ‘Société Franco-Belge Casinos’ with Belgian operator Circus Casino Group to co-own the other two properties. France’s La Société Française de Casinos is expanding in the domestic market with the acquisition of three casinos FrAnce CASINO OPERATIONS SFC (la Société Française de Casinos) has confirmed the acquisition of Lucien Barrière’s casino in Chamonix outright, but it has created a subdivision called ‘Société Franco-Belge Casinos’ with Belgian operator Circus Casino Group to co-own the other two properties in Leucate and Briançon. SFC will own 49 per cent of the capital of the newly created subsidiary with Circus owning 51 per cent. The amount of the transaction, expected to be completed on January 31, was not disclosed. Until this deal, SFC has operated four casinos located in Gruissan (Aude), Châtel-Guyon (Puy de Dome), Port La Nouvelle (Aude) and Collioure (Pyrénées Orientales). During their last year, the three casinos generated a net turnover of €6.5m with €2.15m being generated in Chamonix, €2.2m by Leucate and €2.15m by the Casino Briancon. A spokesperson for SFC said: “This operation is fully in the French Casino Development Corporation’s strategy to establish itself as a key player in the casino market in France by refocusing on gaming, helping to strengthen the attractiveness of its institutions. The acquisition of Leucate casinos and Briançon will be funded 1/3 equity and 2/3 by bank loans taken via the holding company Société Franco-Belge Casinos. The acquisition of the Chamonix casino will be fully financed with the Group’s cash. The three entities will be consolidated in the accounts of French Society of Casinos from February 1 2016.” der Luxusspielgerätehersteller interblock hat im Maryland Live! Casino die allererste Installation seiner neuesten Reihe geberunterstützter elektronischer Tischspiele (ETG) in Nordamerika abgeschlossen. Russlands größte Spielbank- und Freizeitanlage, der palastartige Kristalltiger mit seinen über 600 Spielautomaten und mehr als 60 Kasinotischen hat kürzlich seine Große Eröffnung in der Glücksspielzone Primorskij Kraj nahe Vladivostok feierlich begangen. Die Marke Merkur aus dem hause Gauselmann ist auf der Kasinoetage dieses neuen Glücksspielkomplexes mit einer Reihe von Avantgarde Slant Top-Automaten stattlich vertreten. die Spielbankbetreiber in Singapur hatten 2015 einen Rückgang ihres bruttospielertrags um 10 Prozent auf 4,8 Mrd. USD zu verzeichnen, für den der harte Antisparkurs der chinesischen Regierung sowie das Wechselkursgefälle des Singapur Dollar gegenüber anderen asiatischen Währungen verantwortlich gemacht werden. die welle von viP-aufwertungen, die über die australische Kasinolandschaft hinwegrollt, hat die Insel Tasmanien erreicht, auf der eine mit 70 Mio. AUD veranschlagte Neugestaltung ein neues Kapitel in der langen und stolzen Geschichte des Wrest Point in Tasmanien, Australiens erster Spielbank, einläutet. P20 NEWSWIRE / INTERACTIVE / 247.COM uK Full complement of EGT products now grace the floor at Casino Princess macedonia The Casino Princess in Gevgelija, Macedonia, is relying more and more on Euro Games Technology’s products to entertain its customers. Adding to its existing 120 EGT machines, the casino recently installed a further 200 cabinets from the company, including the slant top model P-27/27 St Slim with its two 27ins. monitors, the latest multi-game mix Premier Multi-6; jackpot systems Diamond Life and Egypt Quest and the flagship Premier series’ P-24/24 Up. Together with the already proven EGT high performers on the gaming floor of Princess Casino - Vega Vision Up, Vega Vision St, Vega Vision+ St, Premier, Cat 4 Cash, Egypt Quest and the automated roulette Vega R8, they represent almost the complete EGT product line-up. “The latest installed cabinets from Premier series in the casino are connected to the EGT’s Lady’s Cards mystery jackpot system of 4 levels and have immediately attracted an enormous attention,” shared Dobriyan Spirov, regional manager of EGT for Macedonia. “During their first days in action I was pleasantly surprised to see it myself how every of all the 176 machines were occupied most of the time. It was the same with our Diamond Life mystery jackpot system.” A regular NetBet customer has struck it lucky by winning the progressive jackpot of €4 million on Playtech favourite Gold Rally, just days after the long-term licensee agreed a sixyear contract extension until 2021. The mega jackpot was won just before Christmas by a regular NetBet player – who has chosen to remain anonymous – on one of Playtech’s most established slot games Gold Rally, and comes just six months after NetBet launched its exclusive Playtech Vegas tab. It is also the first time one of NetBet’s players has hit the big time and claimed the top prize on the Playtech progressive network. The new contract includes exclusive Playtech Casino content, poker and poker side games and will see the partnership between the two companies extend to more than two decades. UK Commission Cracks down on Caesars EmEa The UK Gambling Commission has criticised Caesars Entertainment for money laundering compliance failures at two of its London casinos. Safeguards to ensure against money laundering were reportedly lax at Caesar’s Empire Casino in Leicester Square and the Playboy Club in the West End The UK Commission has highlighted breaches in due diligence with regard to calculating customer risk MALTA – Malta’s Dragonara Casino has recently arranged for six P-24/32V Up cabinets linked to progressive jackpot system, Egypt Quest, from Euro Games Technology. The casino has been established for over 50 years and is situated in a picturesque reinforced 19th century palace in the most affluent location on the island, surrounded by a number of 5 star resorts. “The customers appreciate our commitment to continuously improve their gaming experience,” shared Svetlana bukova, Director of Operations at Dragonara Casino. “The anticipation of trying the new product was there right from the very beginning and the players responded positively to Egypt Quest. They especially liked this EGT system for its design and game graphics, being a true eyecatcher, and were excited about the win. Progressives, in general, attract our clientele and with this installation we certainly will exceed their expectations.” Dragonara Casino decided to include Egypt Quest to their portfolio due to its reliability, multi-game mix of six specially chosen titles, and the high-level of technical support services provided by EGT. “As the largest operator on the island, quality is crucial for us in every aspect of the business. We build our success on it, and EGT are synonymous with superiority. This is why we look forward to expanding our collaboration in the near future,” added Mrs. bukova. Germany – Industry veteran David Orrick has joined adp Gauselmann’s Merkur Gaming as the company’s Director of Industry Relations. Mr. Orrick brings with him a wealth of knowledge and experience, gathered over more than 20 years work with three of Europe’s foremost gaming companies. uK CASINO OPERATIONS The UK Gambling Commission has criticised Caesars Entertainment for money laundering compliance failures at two of its London casinos. The UKGC said: “The Commission has determined that there were significant weaknesses in the way Caesars managed risk with regard to money laundering,” said the UKGC and considers that this case provides valuable learning for operators, who should in light of these matters consider reviewing their legal obligations regarding the prevention of money laundering.” “We examined AML controls used at two casinos owned and operated by Caesars: the Playboy Club London and the London Clubs LSQ,” it added. “The Commission considers that, at both of these premises, the processes and procedures used to manage the risk of money laundering did not comply with the requirements of the MLRs, nor did they satisfy the duty to comply with the licensing objective to keep crime out of gambling. Specifically the Commission found that Caesars failed to appropriately assess customer risk; demonstrate appropriate levels of ongoing monitoring; undertake appropriately Like Charles hiten, David Orrick was a former colleague of the late Jens halle and he paid tribute to halle’s memory by stating: “Jens was much more than just my boss, he was my mentor, my inspiration and, above all, my friend. Through this new appointment I will wear the Merkur Sun emblem with pride and I hope that I will honour the memory of Jens and always strive to work within the personal values and professional excellence on which he built his, sadly all too short, career.” P22 NEWSWIRE / INTERACTIVE / 247.COM Caesars has agreed to pay £845,000 towards socially responsible causes, and must immediately address the problems highlighted by the Commission. The Commission added: “An independent external provider will review Caesars’ AML policies and processes. This will be done at Caesars’ expense, within an agreed timeframe, and will be shared in its entirety with the Commission.” launched Inspired’s Virtual Sports on mobile. Details of the deal are: l Inspired will provide Betfred with access to its initial Tyson package betfred signs knock out Virtual Sports boxing deal with Inspired uK Charles hiten, Chief Executive for Merkur Gaming Americas noted: “David Orrick has been a valued and respected colleague for many years. I am excited to be working with David again, drawing on his proven skills and his wealth of contacts as we continue to expand across a swathe of international markets and build a truly international brand.” rigorous due diligence checks, instead overrelying on negative information, such as no trace results from third party and open source information; ensure that decision-making records relating to high risk customers such as politically exposed persons (PEP) were complete; obtain adequate information with regard to customers’ source of funds or source of wealth; ensure that customer due diligence (CDD) and enhanced due diligence (EDD) records, and the policies behind those records, were sufficiently comprehensive to form an effective money laundering control system or undertake appropriate due diligence checks on customers of other overseas’ Caesars Group companies.” Inspired, the leading provider of Virtual Sports, Mobile Games and SBG Video Lottery, today announces that it will be supplying Betfred with its first collection of Mike Tyson gaming products. Betfred is one of the UK’s leading retail and online bookmakers - Inspired is its exclusive supplier of VLT gaming machines, technology and games. Betfred has also been offering Inspired’s Virtual Sports across retail and online since 2001, and in 2013 it also l l l denmark The package includes the new Virtual Rush Boxing game for retail and online, featuring ‘Iron Mike’, which is set for launch in 2016 Inspired will also be providing Betfred with its new Tyson-branded omnichannel slots and table gaming content The games will be supported with exclusive Tyson marketing materials Steve Rogers, CCO Digital Games, Inspired, comments: “Our new products are set to go down a storm with players across the gaming gambit and we are thrilled that Betfred will be the first UK operator to bring them to market.” Denmark has amended a decree relating to gaming machines in amusement arcades and restaurants. The changes to the law mean that from January 1, 2016, Denmark changed the rules for the maximum bet and winnings. The change means that maximum deposits changed from 0.50 kr. to 1 kr (€.07 -0.13) . And the maximum gain is changed from 300 kr. to 600 kr. (€40-80). The latest Q3 2015 results from the Danish Gaming Board show that the country’s 25,500 slot machines saw revenues increase to 385m kr. (€52m), a 15m kr. rise over the corresponding quarter in 2014. The seven Danish casinos also reported Q3 revenues rising to 95m kr., the highest level since early 2012. EmEa GEOrGIA – Casinos Austria International (CAI) is a long-standing customer of systems expert DRGT. The great partnership over the years ensured for CAI management that there could only be one choice for the systems requirements at their latest casino – namely DRGT. The Casino International batumi was opened in October 2015 and is located in the stylish hilton batumi hotel (above). CAI Operations Service Manager helmut Wede explained the company decision to ensure that DRGT systems work day-in, day-out at their new Georgian casino, stating “The positive experience gained throughout the years at other locations in Switzerland and brussels meant that we know well the systems features that DRGT offers. The functionality, the way the systems is structured enables us to optimally manage our Slots. The decentralized system needs no central server – there is no potential single point of failure. DRGT systems are extremely reliable”. The Casino International batumi enjoys one of the best locations in town, near the popular 6 May Park and Seaside boulevard. The elegant European-style design features a choice of 13 live gaming tables and 105 latest generation gaming machines, including electronic Roulette. batumi is a vibrant seaside city on the black Sea coast and capital of Adjara, an autonomous republic in southwest Georgia. “The installation was carried out in a very professional way – DRGT again impressed us with their excellent work ethics. The DRGT team in Graz and the installation engineer did a great job. DRGT is particularly strong in its jackpot systems solutions and we are making good use of these,” concluded Mr. Wede. Holland – Crane Payment Innovations has expanded its Gaming sales team in EMEA with the addition of sales manager Marc Jongerius. In his role, Jongerius is responsible for direct and indirect sales activities across German-speaking territories, the benelux Union, Scandinavia, the baltic States and Eastern Europe. “I am delighted to welcome Marc to CPI. Increasing demand from our customers, along with the recent launch of our SCR note recycler, has opened tremendous growth opportunities for CPI across the EMEA region,” said Anette Jauch, Director of Sales, Gaming – EMEA . “We knew we needed additional resources to support our initiatives, and Marc was the ideal candidate to strengthen our team. he has already become a valuable asset to our customers in EMEA, and I am confident that he will play a key role in our continuous drive for growth.” P24 NEWSWIRE / INTERACTIVE / 247.COM dutch Propose 29 per cent Tax Rate Members of the ruling coalition parties have submitted a proposal which could prove to be a serious setback for operators looking to become involved in the Dutch online gaming market. According to reports emerging in local media, members of the coalition have put forward amendments to the proposed Remote Gambling Bill which would increase the tax rate from 20 per cent GGR to 29 per cent. This is the same tax rate which was initially considered back in early 2013 and reflects the rate which is currently in place regarding the brick-and-mortar Holland casinos. The new tax would mean an initially uniform tax rate of 29 per cent for both online and land based operators. This would gradually be reduced to 25 per cent three years after online gambling is legalised. In May 2014 Holland’s Council of State argued that the 20 per cent tax rate could be considered as unjustified and unequal treatment when compared to the tax rate imposed upon land based operations. However, the State Secretary at the time Fred Teeven argued that any disadvantages arising from these rates were Comtrade partners with Kiron Interactive with virtual suite slovenia Virtual games specialist Kiron Interactive has signed a deal to offer its full suite of games via independent technology provider Comtrade Gaming. Using its recently launched Betman Online RGS solution, Kiron will make its portfolio available to Comtrade’s sports betting and casino clients on an omni-channel basis via their iCore gaming platform. As well as having one of the market leading igaming platforms, Comtrade also offer online and mobile casino games, live casino, and serverbased gaming systems. Steven Spartinos, co-CEO of outweighed by the importance of achieving the goal of a high level of legality in the market (80 per cent). In addition under previous proposals operators would also have to contribute 0.5 per cent of turnover to a fund aimed at curbing addiction to gambling as well as a further 1.5 per cent on turnover, which would go to the Dutch Gaming Authority (KSA). Lawmakers claim that the uniform tax rate would create fairer market conditions but the news will come as a surprise to many operators. Only last month State Secretary Klaas Dijkhoff answered the second round of questions regarding the Dutch remote gaming bill. Once again he rejected proposals to change the tax rate to 29 per cent arguing that it was necessary to ensure that a sufficient number of online players will be channelled towards licensed operators. The minister’s response was welcomed by industry insiders who said that it was clear that the government had learned from past mistakes from other jurisdictions which had set the tax rate too high making it hard for operators to make a profit and had discouraged players from playing via licensed sites. Kiron, said the deal was strategically important for the supplier as it looks to expand its global reach even further in 2016. He added: “We’re delighted to have signed the deal with Comtrade which presents some great opportunities for us, particularly in Asian markets. They have a great platform which allows operators to differentiate their offering by taking control of the player experience, which is a tailored approach that we favour too.” Steven Valentine, Comtrade’s Director of Interactive, said: “Kiron’s proven virtual games are a welcome addition to our platform. It is increasingly important to offer clients a complete range of products and services from which they can chose and the popularity of virtuals means it is now a must-have vertical.” Estonia It’s been a busy few months for Olympic Entertainment Group, which recently acquired a 100 per cent shareholder in Ultramedia, a Polish company, with the aim of creating a legal platform for expanding the group’s activities in Poland. OEG also confirmed the acquisition of Lithuania’s sports-betting operator, UAb Orakulas. Orakulas has 35 betting shops in Lithuania, 12 of which are located in the capital, Vilnius. OEG’s first casino in Malta in cooperation with Eden Leisure has been granted a casino licence by the Malta Gaming Authority. The €12m Casino Malta will be the largest of the four casino on the island with 285 slots and 29 tables spread over 3,000sq.ft. grosvenor Breaks Records with Tables waP Grosvenor Casinos launches largest progressive table gaming system in the world. Grosvenor Casinos has recently completed its installation of a Wide Area Progressive System for table games across its entire casino estate EmEa The largest casino operator in the UK launches the biggest wide area progressive table gaming system in the world AUSTrIA – New Year’s Eve saw the opening of Casinos Austria’s lakeside Zell am See casino, located between Schmittenhöhe and Zeller See in Eastern Austria, with 350 guests in attendance. The 800 m² gaming floor located in the four star Grand hotel Zell, boasts 50 slot machines and 21 tables, including five American Roulette tables, four blackjack tables, three poker tables, a wheel of fortune and 12 Easy Roulette terminals. Guests staying at the hotel on New Year’s Eve were given 50 of gaming chips to spend in the casino. Casino Director Paul Vogel said: “We’ve planned the project perfectly and with the Grand hotel and Zell am See tourism centre we have perfect partners.” Casinos Austria General Manager Karl Stoss said at the opening: “Casinos Austria has opened its first new casino in Austria in 24 years and it’s a great pleasure that we here in Zell am See to open this year-round operation. We have invested €4.6m and are expecting around 60,000 guests per year.” UK – Inspired has launched seven new hTML5 mobile games, which are already proving popular with players. The following games will be available to all Inspired operators, including William hill, Gala Coral and bet365. Centurion, Legend of Triton, I ♥ Kittens, The Musketeers and 20p Roulette. Inspired is exclusively supplying its premium omnichannel game Kingdom of Fortune to Gala Coral sites coral.co.uk, galabingo.com and galacasino.com. Its newest mobile game, Tiki Tastic, launched with William hill in January. uK CASINO INSTALLATIONS Grosvenor Casinos has recently completed its installation of a Wide Area Progressive System for table games across its entire casino estate. The completion of the installation heralds a worldwide record in the history of Operator Wide Area Progressive table game roll outs, as Grosvenor Casinos’ brings its life-changing progressive jackpot experience from the slot floor straight into the table games pit. The installation covers over 100 Blackjack tables nationwide, and with more than a dozen game options, Grosvenor Casinos’ customers will now enjoy a completely unique, unforgettable entertainment experience with the thrill of jackpots at the table. Priced at £1 per bet, per round, adding a Grosvenor Ace King Suited progressive side bet to a game gives customers the chance to win one of three progressive jackpots; Minor, Major and Mega, with the Mega jackpot paying out a guaranteed minimum of £10,000 if the customer and the dealer draw a Blackjack match by both holding the Ace and King of the same suit. Roger Snow, Senior Vice President Product Management at Scientific Games said: “This is by far the world’s largest installation of a Wide Area Progressive System for table games within a single operator. We are extremely excited to see our Operator Wide Area Progressive System for table games now available in a total of 53 Grosvenor Casinos located nationwide, representing more than a third of the total UK casino industry.” gibraltar SWEDEN – Evolution Gaming has signed an agreement with Scientific Games to exclusively provide a Live Casino version of Ultimate Texas hold’em. P26 NEWSWIRE / INTERACTIVE / 247.COM “The Blackjack tables in all of our casinos have been upgraded with Scientific Games’ Shuffle Master Wide Area Progressive System to deliver exceptional gaming for our customers. Now we’re able to link progressive jackpots across our entire casino estate, customers will benefit from faster incrementing and more frequent jackpot wins.” According to Madis Jääger, CEO of Olympic Entertainment Group, year-long preparations to expand the group’s operations to Malta have been successful. “After receiving Maltese gambling license we were able to open our first casino in Malta making it the eighth market where OEG operates,” Jääger said. Steve Rogers, CCO Digital Games, commented: “We are hugely upping the anti with the launch of these seven titles with an exciting portfolio of brand new titles due to hit the market in 2016.” Ultimate Texas hold’em is the world’s most popular house-banked Texas hold’em game, and generates in excess of €1.5bn per year in GGR in land-based casinos globally. Under the terms of the 3.5- year agreement, Evolution will be the sole Live Casino provider to offer the game as part of its product range with the possibility to extend with additional game content from Scientific Games’ proprietary portfolio. Ultimate Texas hold’em is fully scalable, making it possible to deal an unlimited number of players from a single table. Evolution expects the game to be an attractive tool for operators to convert poker players into casino players. A first launch to licensees is expected this summer. Kevin Grahame, Head of Table Gaming at Grosvenor Casinos commented: “We always aim to deliver cutting-edge gaming to our customers and are now proud to offer our customers the world’s largest Operator Wide Area Progressive system for table games. OEG expands reach to Malta opening its largest casino yet malta Olympic Entertainment Group’s (OEG) subsidiary in Malta opened the group’s all time largest casino in the country's most attractive tourism region. The group’s all time largest casino with close to 3,000 sq metres – named Casino Malta by Olympic Casino – is located in Malta InterContinental Hotel. The casino features 285 slots, 2 electronic roulette tables and 29 casino and poker tables as well as a wide sports betting and bar area. OEG’s first casino in Malta was established in cooperation with Maltese hotel and entertainment enterprise Eden Leisure Group. The casino will be operated by OEG under a management agreement. Mr Green is the latest major online gambling destination to offer games from Odobo. Six Odobo games are already live Extinction, Gourmet Ranch Riches, Epic City, Lucky Pirates, The Oddventurers and Big Time Journey - with another 14 due to complete the first wave of content releases. Mr Green, launched in 2008, has cemented its place as one of the fastest growing and successful gaming sites in the industry, endorsed by back-to-back award wins within the most prestigious categories. Mr Green serves thousands of players throughout Europe with a strong Scandinavian presence that will strengthen Odobo’s reach outside the UK market. The deal provides Mr Green with access to Odobo’s entire library of Marketplace content consisting of over 60 new and exclusive game titles. EmEa One Hundred Cabinet installs in georgia UK – The UK amusement show – the EAG – took place between 12th and 14th January at London’s ExCel. AMATIC Industries’ long-standing exclusive partner for the UK and Ireland – Genesis Games – were in force at this exhibition to support operators in their push towards MULTI GAME. As masters of MULTI GAME, AMATIC Industries provide exciting solutions for both the b3 arcade segment and the Cat C pub market. In particular, the PERFORMER is making great impact as AMATIC has much experience already gathered on the global gaming and amusement market which Genesis Games is passing on to their customers. “AMATIC Industries has a unique style and feel to its AWPs / gaming machines that appeal to many players in the UK and Ireland”, explained Mr. Steve bierrum, Director of Genesis Games. “The fact that AMATIC has already integrated ticket-in, ticket-out into their product portfolio is a massive benefit for us. TITO is quickly growing in importance for the b3 segment.” both the AMATIC Performer and X3000 series cabinets are available from Genesis Games. “Our partnership with Genesis Games is a great example of how we approach our business”, explained Mr. Thomas Engstberger, Sales Manager at AMATIC Industries. “Firstly our business partnership goes a long time, based on trust and mutual respect. The team at Genesis Games knows that we have the capacity to create games that players in britain and Ireland are looking for.” SPAIN – Melco International Development has said its plans to get the licence needed to develop a resort casino at bCN World, near barcelona, will face further delays further delays due to new political uncertainties caused by delays in forming a coalition Catalan government. Slovenia’s multi-player specialist, Gambee, has continued its successful cooperation with the Adjara Bet brand, one of the strongest domestic players in the Georgian gaming market After years of constant improvement of the service in their Tbilisi Saburtalo gaming hall, which has in its centre piece a gigantic 220 cabinets and two wheels amphitheatre Gambee roulette, the company is now opening another gaming hall, a large venue in a different part of the town. The new gaming hall will, among other equipment, feature a 100 cabinet Gambee roulette machine with Lucky number Jackpot. The hall will be opened this month. “Adjara Bet is satisfied with Gambee roulette machines,” stated Zura Beruashvili, General Manager of Adjara Bet (pictured right). “The machine is strong and reliable, and the company is providing us with good service. Besides, few companies can provide reference that a single roulette system can support more than 200 cabinets. The Lucky number Jackpot from Gambee is a great attraction for the players and basically provides a game within the game. We have two types or roulette players; a classical roulette player that plays every spin; and a player that is just a Lucky number Jackpot player. We are happy with both.” In addition to Tbilisi, Batumi is becoming a much more distinctive gambling destination. Starting out as a gambling zone for the Turkish Ainsworth Game Technology opens office in France as SFM France In a filing to the stock exchange by Melco said: “Since this election outcome and the expiration of the master plan consultation period, there has been no public announcement from the Catalan government as to when the definitive master plan will be concluded. The timetable for a conclusion of the definitive master plan is relatively uncertain at this juncture and may potentially delay the finalisation of the master plan and subsequently the overall timetable of the tender process.” The Catalan parliamentary elections took place in September 2015 but with no majority a coalition has to be formed. The two parties have only recently agreed to form a separatist government If completed, bCN World, located an hour away from barcelona in Tarragona, would be home to six casino resorts costing a total of €4.7bn. P28 NEWSWIRE / INTERACTIVE / 247.COM Ainsworth has made a significant step for its French customers. Not only has Ainsworth opened a brand new office in France – Ainsworth France has gained the licence from the French government to act as a SFM. Ainsworth France can therefore directly distribute Ainsworth slot machines and games to the operators in France and provide direct support as well. The managing director of Ainsworth France is Mr. and local Georgian guests, Batumi has since outgrown its roots. With an ever growing number of new casinos that provide luxury environments and service comparable to the best and newest casinos in the world, the city has become a destination for visitors from wider geographical areas that includes countries such as Azerbaijan, Armenia, Iraq, Israel, Russia and Ukraine. Important names from the gambling and hotel sectors have recognised the appeal and have moved to secure their own slice of the pie. In 2015, Casinos Austria, Hilton, Pasha International and Melco, among others, have either opened a venue or started along the path. The total number of casinos in Batumi has now reached double digits and is expected to grow further in coming years. Into this market Gambee roulettes have proven to be an essential piece of equipment as the brand maintains its position as the first choice for local operators. Thierry Aiglon, an industry expert with over twelve years of experience in gaming – both on the manufacturing and distribution front. Ainsworth France is situated close to the city of Nice in southeast France and is an entirely owned subsidiary of Ainsworth (UK). Len Ainsworth, celebrating this year 63 years in the gaming industry, comments on the significance of the creating of Ainsworth France as follows, “The French gaming market is one of the most important in Europe, particularly taking into account that there is no street market in France. Given our successes in Australia, Asia and America, I am confident we can mirror this success in France. We see it as essential in being able to work hand-inhand with our customers and that explains we have further invested in this market so as to be able to sell directly our gaming solutions to the operators”. spain New Year’s Eve saw the owners of Casino de Castilla y Leon in the suburb of Boecillo close the gaming floor at Palacio de los Condes de Gamazo venue and open Casino Roxy in Valladolid, the capital city in the region of Castilla y Leon. Having been granted the relocation to the busier city streets by Valladolid City Council, the casino’s owners have spent over €800,000 renovating the former Roxy cinema in Calle Maria de Molina in the centre of Valladolid. It opened following a gala dinner with 50 slots, tables and a dedicated poker room, Casino Roxy will boast a large cafeteria, a cocktail bar and a restaurant with capacity for 35 people. nYS Commission approves Licences NORth amERica La société de jeux espagnole Codere vient de lancer un portail de jeux d'argent en ligne au brésil. En collaboration avec le Club de Jockey de Porto Alegre, le site Web vient de lancer sa version bêta afin de tirer profit de l'éventuelle légalisation des jeux d'argent dans le pays. María eugenia vidal, nouveau gouverneur récemment élu de la province de buenos Aires après avoir prêté serment en décembre, a qualifié la région de "surendettée" du fait de l'état désastreux des finances gouvernementales. Elle affirme que les impôts sur les sociétés issus de l'industrie du jeu ne seront pas utilisés pour pallier les difficultés financières de la région et ajoute : "Mon objectif est d'empêcher l'expansion des jeux d'argent dans la province." Les recettes brutes issues des quatre mille machines à sous situées dans 17 villes de la province de Cordoba s'élèvent à 140 millions de dollars US pour l'année 2015, ce qui équivaut à une hausse de 31 % par rapport à l'année précédente et de 336 % par rapport aux résultats d'il y a 6 ans. L'appel d'offres pour la licence d'un casino à Chillán continue à alimenter la controverse tandis que le Directeur général du Marina del Sol, Juan Ignacio Ugarte, affirme que le consortium hispano-argentin boldt Peralada exerce une pression indue sur le sous-secrétaire du Trésor chilien, Alejandro Micco. The New York State Gaming Commission has unanimously approved licences to resort gaming destinations in Sullivan, Schenectady and Seneca Counties, ushering new jobs and investment, as well as revenue for local governments and school districts that will come to the regions as a result. Governor Cuomo signed legislation in July 2013 mandating that 80 per cent net casino tax revenue be used for elementary and secondary education new YOrK CASINO LICENCES “New York State will soon realise the economic benefits of resort gaming destinations,” New York State Gaming Commission Executive Director, Robert Williams, said. “These projects will create thousands of jobs, bring muchneeded economic development to long-stressed communities and drive revenue to support schools and local governments – with zero taxpayer dollars.” The destination resorts include new hotels, restaurants and other attractions that will serve as an additional incentive for tourists, including the more than 50 million tourists that visit New York City every year to Upstate regional attractions. The New York Gaming Facility Location Board, appointed by the Commission, previously selected the three projects to be considered for licensure through a competitive bid process. gary Rapoport, le petit-fils de Meyer Lansky, cherche à obtenir un dédommagement auprès du gouvernement cubain qui s'était approprié le Casino Riviera pendant la Révolution Cubaine de 1959. "L'hôtel de mon grand-père lui a été confisqué. C'est Cuba qui détient l'argent de ma famille", affirme M. Lansky. "Nous n'avons jamais porté plainte contre le gouvernement ni fait appel à un avocat plus tôt car nous ne pensions pas que nous pourrions négocier un jour. Maintenant, nous le pouvons." Rivers Casino & Resort at Mohawk Harbor will be a $320m investment and include a 51,000 square-foot gaming floor, 1,150 slot machines, 77 table games, public green spaces on the riverfront, and a new 150-room hotel. Adelaar Lucien Barrière vient de vendre trois de ses casinos à Leucate, briançon et Chamonix. La SFC (la Société Française de Casinos) a acheté le casino de Chamonix au comptant et a créé une sous-division dénommée ‘Société Franco-belge Casinos’. L'opérateur belge Circus Casino Group devrait devenir le copropriétaire des deux autres casinos. canada La concurrence entre les deux plus grands opérateurs de jeux australiens s'intensifie une fois de plus à Sydney, ville dans laquelle l'opérateur Star Entertainment espère construire un hôtelcasino de 200 mètres de haut face au futur complexe barangaroo de Crown Resorts. Star profite actuellement des trois dernières années de sa licence de casino exclusive : l'année 2019 verra le lancement du complexe à hautes mises Crown, face à Darling harbour. Un tribunal de San Juan vient de rejeter la requête émise par le Ministère des Finances concernant la plainte déposée par l'Association des hôtels et du tourisme portoricains (PRhTA). P30 NEWSWIRE / INTERACTIVE / 247.COM GLI establishes Global Lottery Instant Ticket testing lab in Moncton GLI has opened its Global Lottery Instant (Scratch Card) Ticket Testing Laboratory in Moncton. The initiative supports GLI’s commitment to the province of New Brunswick by signing an agreement with Opportunities New Brunswick. Based on repeated client demand over the past year throughout the company’s global network of clients, GLI decided to establish a Global Lottery Instant Ticket Testing Lab. To facilitate this latest service and the tremendous triple-digit growth the Moncton office has experienced this past year, GLI has relocated its Moncton will be a $1.25bn investment by Empire Resorts, and EPR Properties, and will include an 18storey casino, hotel and entertainment complex titled the Montreign Resort Casino, with 2,150 slot machines, 102 table games, and 332 luxury hotel rooms. They will also construct a 325,000 square-foot indoor waterpark lodge, entertainment village with retail and dining, and an 18-hole golf course. Lago Resort & Casino will be a $425m capital investment and include 1,950 slot machines, 84 table games, a 205room hotel and a 10,000 square-foot spa. With a combined capital investment of more than $1.3bn, the three casinos will create more than 3,600 permanent jobs, with approximately 1,300 in Schenectady County, 1,050 in Sullivan County, and 1,250 in Seneca County. Construction will require nearly six million man hours, creating thousands of additional jobs. A fourth facility, Tioga Downs Casino Racing and Entertainment in Nichols, was also selected by the Gaming Facility Location Board and is currently undergoing the Commission’s licensing review process. office and is actively recruiting and hiring to expand current staff. The new office houses GLI’s certification testing and lottery instant ticketing labs as well as the SLI Global Solutions Quality Assurance and Professional Services Practice. GLI’s Director of Lottery and Gaming, Thomas Bierbach, said, “I am extremely excited about the GLI Instant Ticket Testing Lab and the fact that we can offer instant ticket testing services to our valued lottery clients. Having managed and operated a ticket testing lab myself, along with auditing instant ticket operations and testing globally, the GLI Instant Ticket Testing Lab will be a tremendous value proposition for lotteries around the world. “I am excited to run operations at the GLI Moncton Ticket Testing Lab, where our lottery clients benefit from the unparalleled expertise and quality they are accustomed to from GLI. We can now provide clients with world-class instant ticket testing services that fall under our ISO 17025 quality management system. While a handful of labs offer instant ticket or scratch testing as a sideline, GLI is the only lottery industry specialized, dedicated and independent instant ticket testing lab in the world, and we are proud of it,” he said. GLI’s MD of Quality Assurance and Professional Services Greg Doucette said: “The signing of this new agreement with Opportunities NB only solidifies the commitment GLI has made to New Brunswick over the past four years. We are really excited about the triple-digit growth we have achieved during 2015 and are looking forward to an even better 2016. ExCel, London 2. - 4. Feb. 2016 Stand S3 - 350 STAY INDIVIDUAL - SELECT AMATIC [email protected] I www.amatic.com gan deal for Simulated gaming at Borgata NORth amERica La commission de contrôle des jeux britannique vient de critiquer Caesars Entertainment pour ses manquements aux réglementations sur le blanchiment d'argent dans deux de ses casinos londoniens. Les mesures de précaution à l'encontre du blanchiment d'argent ont été qualifiées de laxistes au Caesar’s Empire Casino de Leicester Square et au Playboy Club dans le West End. Les membres des parties de la coalition au pouvoir viennent de soumettre une proposition qui pourrait s'avérer être préjudiciable pour les opérateurs qui cherchent à investir le marché des jeux en ligne aux Pays-bas. grosvenor Casinos lance le plus grand système de jeux de table progressifs du monde. Grosvenor Casinos vient récemment de terminer le déploiement d'un système progressif large pour les jeux de table dans l'ensemble de ses casinos. La Commission des jeux de l'état de new York a unanimement approuvé l'émission de licences à destination des complexes de jeux dans les comtés de Sullivan, de Schenectady et de Seneca, ce qui pourrait favoriser la création d'emplois et encourager de nouveaux investissement engendrant ainsi des recettes au profit des autorités locales et des districts scolaires. gLi vient d'ouvrir son laboratoire de tests pour tickets de loterie instantanée (carte à gratter) à Moncton. Cette initiative renforce l'engagement de GLI dans la province du Nouveau-brunswick avec la signature d'un accord avec Opportunities New brunswick. GAN has signed an agreement with Borgata Hotel Casino & Spa in Atlantic City, New Jersey for the launch of Borgata’s Simulated Gaming online experience. Borgata opened in 2003 and is a joint venture between Boyd Gaming Corporation and MGM Resorts International, two of the largest casino operating groups in the United States GAN’s social casino partnership with Borgata is another step in expanding its Simulated Gaming offering in the United States new JerSeY ONLINE GAMING Borgata’s Simulated Gaming offering will be operated from an instance of the GameSTACK Internet gaming system deployed on-property in Atlantic City and is expected to go live across web and mobile in the first half of 2016 integrated with the My Borgata Rewards loyalty program, pending New Jersey approval. Borgata been the market leader since online gaming was introduced in New Jersey two years ago, with a 31 per cent share of the state’s online market so far this year. The majority of Borgata’s customers live outside of the State of New Jersey and cannot engage with Borgata’s regulated real money Internet gaming website while outside of the borders of New Jersey. Simulated Gaming will permit patrons in neighboring states to play online with Borgata for free, as an alternative to Social Casinos. Borgata patrons will have the opportunity to instantly receive reward points in the My Borgata Rewards program by purchasing credits for extended online play. GAN’s US-patented iBridge Framework will link the GameSTACK Internet gaming system to Borgata’s land-based casino management system. Tom Ballance, President and COO of Borgata Casino Hotel & Spa commented: “GAN’s experience and capability will enable the integration of our My Borgata Rewards with GAN’s product enabling Borgata to offer a much more compelling and attractive social gaming product than the competition. “The power of the Borgata brand has allowed us to establish ourselves as the leading online gaming operator in New Jersey, and we are equally optimistic that Borgata will enjoy similar success with our social gaming product,” said Mr. Ballance.” gan vient de signer un accord avec le borgata hotel Casino & Spa à Atlantic City, dans le New Jersey, pour le lancement de son système de simulation de jeux en ligne borgata. borgata, qui a ouvert en 2003, est une joint-venture entre la boyd Gaming Corporation et le groupe MGM Resorts International, deux des sociétés de gestion de casinos les plus importantes des États-Unis. Le fabricant de jeux de luxe interblock vient de terminer le premier déploiement de sa toute nouvelle gamme de jeux de table électronique en ligne avec gestionnaire intégré (ETG) au Maryland Live ! Casino. Le plus grand complexe de casinos de Russie, le Palatial Tigre de Cristal, doté de plus de 600 machines de jeux et de plus de 60 tables de casinos, vient de célébrer son ouverture dans la zone de jeux Primorsky Krai, près de Vladivostok. La marque Gauselmann Merkur Gaming est fière qu'une gamme de ses machines à sous Avantgarde soit présente dans le casino. Les opérateurs de casino de Singapour ont vu leurs recettes liées aux jeux baisser de 10 % pour atteindre 4,8 milliards de dollars US. La répression anti-austérité et la chute du dollar singapourien par rapport aux autres monnaies asiatiques sont toutes deux considérées comme étant à l'origine de ce déclin. P32 NEWSWIRE / INTERACTIVE / 247.COM connecticut costa Rica Croc’s Casino opens with TCSJohnHuxley Costa Rica’s newest 5-star luxury resort, Croc’s Resort & Casino, has received the latest gaming equipment from TCSJohnHuxley. Located on the country’s Pacific Coast, in the charming town of Jaco, the new facility opened its doors a few months ago. TCSJohnHuxley ’s turnkey install included two Blaze Roulette tables with e-FX displays, Saturn Roulette Wheels and Chipper Champ 2’s; sixteen Blackjack-style tables; one Midi Baccarat table; one Craps table and a Big Six Money wheel and table. In addition, four custom Pit Podiums featuring built-in T.V. monitors complimented each gaming pit. Also supplied by TCSJohnHuxley were all of the custom gaming chairs, which were manufactured by the prestigious Italian-based chair manufacturer, Royal Stool. Rory Hascall, President and COO of Croc’s commented, “Once again, TCSJohnHuxley delivered the finest quality products for our stunning gaming floor. Everything was built as specified and on time. We especially enjoyed the superior service and attention to detail received by Brad Broderick and the team in Las Vegas.” Interblock has partnered with Foxwoods Resort Casino, to install a mix of 74 ETGs across four casinos on property, as part of a deal to bring innovations to the casino floor throughout its term. Foxwoods Resort Casino President and CEO, Felix Rappaport said: “At Foxwoods, we aim to provide a versatile player experience for our customers. The luxury and player experience provided by Interblock’s Electronic Table Games units will be a fantastic addition to our casino floor.” Interblock currently has one Organic Roulette unit with eight stations installed at Foxwoods Resort Casino. The incoming installations will include a full mix of its product portfolio including both Diamond and Organic versions of their roulette, craps, blackjack and baccarat games, offering a wide range of luxury electronic table gaming solutions to its players. Maryland Live! install dealer-assist games NORth amERica Luxury gaming manufacturer Interblock has completed the first-ever North American installation of its newest line of dealer-assist electronic table games (ETGs) at Maryland Live! Casino. Interblock installs 56 dealer-assisted electronic units. The game mix includes: craps, roulette and baccarat Canada – The 40-year-old Fraser Down Racetrack casino has opened to the public as Elements Casino after an $11m upgrade by its owners Great Canadian Gaming. Visually, the multi-million dollar redevelopment program under the ownership of Great Canadian Gaming Corporation begins with new signage that includes spectacular, colour-changing lighting as part of the exterior. Once inside, a gleaming Atrium provides a sense of arrival with fresh carpeting, a conveniently situated Guest Services area and 150 slots beyond the main doors. General Manager Michael Kim said: “New table games, new slots and new dining facilities have all parlayed into an entertainment package second to none in the marketplace. The residents of the City of Surrey have been waiting for a property like this one.” US – SUZOhAPP is pleased to announce that Sim bielak has been promoted to Chief Marketing Officer (CMO) for SUZOhAPP’s global business. bielak will develop and lead all global marketing initiatives and product management for SUZOhAPP’s portfolio of product brands. bielak has spent the last two years as the EVP and General Manager of the bill-to-bill product line overseeing its integration and ensuring that the product line’s continued growth. “The bill-to-bill acquisition has exceeded our expectations, the team has done a wonderful job” said James brendel, Chairman of SUZOhAPP. “As we continue executing our growth strategies, it is essential to have the right management team and leadership in place throughout the organization. Sim has over 25 years of experience in sales, marketing and product management. We are very excited to have him in this vital role.” LAS VEGAS – TCSJohnhuxley, has made two key appointments in its Americas division, to further strengthen customer service. Under the direction of Todd Cravens, CEO – The Americas, TCSJohnhuxley has seen exciting growth in this region, securing a multitude of key accounts and introducing the industry’s first Roulette Technology Center in October. As a result of such advancements, the company sees the addition of business Development Manager, Tony Maniscalco and Internal Sales Representative, Rhonda Stannard, to further support customers and secure new business opportunities. P34 NEWSWIRE / INTERACTIVE / 247.COM mArYlAnd CASINO INSTALLATION Interblock has completed the first-ever North American installation of its newest line of dealer-assist electronic table games (ETGs) at Maryland Live! Casino. tables. These align perfectly with Maryland Live! Casino's commitment to provide the best possible gaming experience and its position as a technology and thought leader in the industry. The major deal consisted of 56 gaming platforms with a game mix that included craps, roulette, and baccarat, along with Diamond Play Stations that are able to link to live games, giving Maryland Live! Casino an impressive mix of electronic table games and incredible flexibility in configuration and scalability as additional innovations become available. Maryland Live! Casino President and CEO Rob Norton said, "Interblock has been a trusted vendor for years, and we're thrilled to be the first North American casino to offer these new games. The dealer assist game play will be a unique experience for our players that should be well received by current and new prospective players. We know our players will love them." Additionally, Interblock created a customized feature for Maryland Live! Casino that not only adds extra excitement to the premium gaming experience but also provides a security doublecheck. Interblock's innovation makes it possible for two customised semi-automated Craps and Roulette tables to fit closely together, allowing the two dealers to seamlessly confirm results for each other. Players roll actual dice, heightening the excitement, and the interaction between dealers brings extra energy to players at both “Interblock is very excited and proud to be partnering with Maryland Live! on our largestever dealer-assisted game offering," said Rob Bone, Interblock's President of North America. "We view Maryland Live! as a key strategic partner, and we're especially glad to be able to assist Maryland Live! in creating dynamic player experiences with this comprehensive mix of Diamond products. We look forward to bringing them even more innovative offerings in the future.” Las Vegas tourist levels reach new high, surpassing 42 million Nevada Las Vegas continued its historic visitation growth, setting another new record by surpassing 42m visitors for the first time. This breaks last year’s record of 41.1m, which was the first occasion Vegas had ever topped 40m. Boosted by several new nonstop flights, increased convention attendance throughout the year, and several other factors, Las Vegas will surpass 42m visitors by the end of the year. The previous record was set in 2014 with 41.1m visitors. Official visitation numbers will be announced in early 2016. Tourism is the lifeblood of the Southern Nevada economy and the Las Vegas Valley generating more than $50 billion annually and supporting 366,000 local jobs, which represents 43 per cent of employment within Clark County. The influx of visitors has had a positive impact on Nevada ‘s GGR, which rebounded in November, allowing the state and Strip to report their second monthly increases in six months. GGR across Nevada came in at $944.3m in November, marking a 7.76 per cent rise on last year. The Strip’s GGR increased by 5.38 per cent to $535.6m. Statewide GGR is up just one per cent from last year but increases in non-gaming revenue streams paint a better picture of the Strip’s overall health. Washington Lucky Eagle Casino & Hotel opened a dramatic 16,000 square foot expansion to its gaming floor on December 30, in time to celebrate New Year’s Eve in style. Visitors to the venue in Rochester in Washington were be greeted by hundreds of slot machines in the new gaming area, part of a major expansion project that began in February 2015 and is being rolled out in phases. When phase one of the casino expansion is completed, visitors will enjoy a new sports bar & grill, increased meeting and entertainment space, and a new player’s club lounge. John Setterstrom, Lucky Eagle said: “The digital column signage is spectacular, and our guests will enjoy the new variety of slots, including those from our new vendor, Rocket Gaming.” Merkur Shines on Tigre de Cristal Floor asia & OcEaNia PHILIPPINES – Further strengthening its position in the Asia Pacific gaming marketplace, customer loyalty solutions company, house Advantage, has entered into an agreement to deploy its hALo Core loyalty solution at Tiger Resort Leisure and Entertainment in Manila, Philippines. “Tiger Resort is anticipated to be one of the world’s leading leisure and entertainment destinations, and we are honored and humbled to have been chosen to bring our hALo CORE loyalty solutions to the destination,” said Jon Wolfe, President and CEO. “hALo is field-proven globally to increase customer loyalty by actively engaging and rewarding patrons across their entire resort experience, and we are confident the hALo suite of products will be beneficial to Tiger Resort.” house Advantage’s hALo CORE is a software suite of patron loyalty technologies. The multi-platform loyalty marketing solution and its Advanced Marketing tools create an engaging experience for the casino patron on and off property, including loyalty rewards, comps, promos. hALo CORE also captures player experience and spending behaviors across all facets of the integrated resort. VIETNAM – The central city of Da Nang is now the only place in Vietnam where international cruise ships can dock overnight with onboard casinos legally open to punters, a local official has confirmed. Russia’s largest casino resort– the palatial Tigre de Cristal – featuring more than 600 gaming machines and over 60 casino tables, recently celebrated its Grand Opening in the Primorsky Krai gaming zone near Vladivostok. The Gauselmann Merkur Gaming brand is proudly represented on the casino floor of this new gaming complex with a range of Avantgarde slant top machines Merkur Gaming’s Alexander Moor and Tigre de Cristal’s Ian Wood explain the attraction of the latest Avantgarde slant top machines ruSSiA CASINO INSTALLATIONS “Our partnership with the First Gambling Company of the East LLC (FGCE) was established back in February during ICE 2015 in London,” explained Alexander Moor, Merkur Gaming Sales Manager (pictured right with Ian Wood, VP Slots at Tigre de Cristal). Gaming, these games have proven to be very popular with our customers, and I am very happy with the revenue figures we have seen from the Merkur games. Customers like the choice of games available and, on most nights, our Merkur machines are all being played.” The soft opening of the Tigre de Cristal took place on October 8, and, after just five weeks, the Avantgarde Slant Tops have consistently demonstrated above floor average performance and with their modern design and wide selection of games. Through its local subsidiary, Merkur Rus, the Gauselmann Group has a strong geographic advantage in Russia and an important USP, in terms of market knowledge and service capability, vis-à-vis its competitors. In addition to Vladivostok, the company has also installed Merkur Gaming machines at the Altai and Asov gaming zones. Further high profile casinos are to be opened at the new gaming zones in Sotchi and Kaliningrad during 2016. “I would like to thank FGCE for collaborating with Merkur Gaming in such an excellent way.” Mr. Moor continued. “The Grand Opening in November clearly demonstrated that Vladivostok now boasts one of the most modern casinos in the world. We are proud to be involved in Tigre de Cristal with our Avantgarde Slant Top star product.” Ian Wood, Vice President, Slots at the Tigre de Cristal is also highly satisfied with the performance of the new machines: “Since choosing to open the Tigre de Cristal Casino and Resort with Avantgarde Slant Tops from Merkur The department has called on the municipal administration to allow international cruise vessels to open their onboard casinos when spending the night at the city’s Tien Sa Port. “We have reviewed all relevant legal documents and found no rules that require foreign ships to close certain services when docking in Vietnam,” commented deputy director Tran Chi Cuong. JAPAN – The Japanese government and the Liberal Democratic Party have decided not to pass the Integrated Resort Facilities Promotion bill at the Ordinary Diet Session beginning this year on January 4, preferring instead to wait until after the house of Councilors elections. The bill, which deals largely with casinos and the gaming industry, would lift the current ban on casinos. The Komeito political party, however, remains cautious over lifting the ban due its potential to heighten addiction in the island nation. The government views the bill as a strategic measure to help stimulate Japan’s precarious economy, but the legislation is likely to require accompanying regulations to be effective. A rush to pass the bill before the house of Councilors election in the summer of 2016 could affect cooperation between Japan’s two ruling parties. P36 NEWSWIRE / INTERACTIVE / 247.COM Singapore’s casinos see 10 per cent fall in Gross Gaming Revenue singapore Singapore’s casino operators have seen their GGR fall by 10 per cent to US$ 4.8bn in 2015 with the anti-austerity crackdown in China and the value of the Singaporean dollar against other Asian currencies both blamed for the decline. The Singapore casino sector remains the third biggest in the world behind Macau and Las Vegas, but both Marina Bay “The installation in the Tigre de Cristal is an important step for our future in Russia. With our colleagues from Merkur Rus we are represented locally with a reliable and highly competent team. We aim to exploit this locational advantage even more strongly in future as we make further inroads into the Russian gaming market,” concluded Markus Wessler, Sales Director, Merkur Gaming. Sands and Resorts World Sentosa were hit hard in 2015. The decline was expected. Analysts at Fitch said: “The anti-corruption crackdown in China, weaker Indonesian rupiah and softer regional economic growth have caused earnings to plateau.” Marina Bay Sands saw its market share increase to 62 per cent in the third quarter this year, from 49 per cent in the first quarter of last year. Fitch said this was ‘driven by its central location, connection to the mass transit rail system, and a brand synonymous with premium casinos.’ However, the continued appreciation of the Singaporean dollar against other Southeast Asian currencies has affected the spending power of tourists on the gaming floors. North marianas Having taken steps towards its reopening, Tinian Mayor Joey Patrick San Nicolas remains hopeful that the casino will reopen even though the operator behind Tinian Dynasty Hotel & Casino filed for bankruptcy on December 11 and in light of several ‘wilful and repeat violations.’ The Tinian Casino Gaming Control Commission Tinian Casino Gaming Control Commission ruled that for the casino to reopen, there must be a fully functioning gaming commission. Mayor San Nicolas has named five nominees to the Tinian Casino Gaming Control Commission last month: Antonio SN. Borja, Jose Kiyoshi, Jose Dela Cruz, David Cing, and Charlene Lizama. Star expansion to Rival Barangaroo appeal asia & OcEaNia CAMBODIA – NagaWorld is extending the completion date of its expansion plans from June of 2016 till the end of 2017 so that it can comply with cultural and technical issues, the company that operates it, NagaCorp, said in a filing to the hong Kong Stock Exchange. Its expansion plans include an entertainment complex called TSCLK and a walkway with retail stores and a park. “The adjustment to date of completion is necessary due to three stop work orders,” the filing said. These include a “stop work order by the Phnom Penh City hall and stop work order issued on November 5, 2015 by the Ministry of Land Management, Urban Planning & Construction of Cambodia pertaining to compliance with local cultural and technical requirements which have been rectified and works re-commenced subsequently,” it said. In early November, Prime Minister hun Sen posted a warning on his Facebook page to NagaWorld about what he described as its illegal construction on public parks and sidewalks. According to its filing both the company and seller agreed not to proceed with the development of the Tourist Garden as the site proposed for it had been allotted on December 11, 2013 by the government to the Ministry of Environment and Electricité du Cambodge. It said that the seller will invest $29 million more [beside the agreed $10 million previously] into construction of the TSKLK Complex and NagaCity Walk to comply with local cultural and technical requirements and the extension of NagaCity Walk. HONG KONG – betCoin has officially launched its bitcoin multiplayer poker platform with a recordbreaking bitcoin Poker Freeroll Campaign worth hundreds of bitcoin. The multiplayer poker platform comprises a native hTML5 complete poker suite that displays well on any device. Within the interface, players can rank up their profile to gain access to high-value freerolls, get new custom avatars, adding an exciting layer to the poker that grants generous rewards for playing – the leaderboards and rewards pay out for a total of more than 1 bTC per week. Players also benefit from Infinite Freedom Freerolls, Massive Luck Daily Freerolls, Early bird Freerolls, and a weekly Massive Luck Freeroll. For a limited time the tables at betCoin will have a 0 per cent rake. With the addition of multiplayer poker, the online casino has solidified its position as the bitcoin Casino with the widest array of games – from their provably fair casino suite with classics such as betCoin Circle, to Live Sports, to Live Dealers, betCoin is showing that the market for bitcoin casinos is rapidly accelerating its pace to claim the position as the best – and only – way to gamble online. P38 NEWSWIRE / INTERACTIVE / 247.COM The head-to-head between Australia’s two biggest casino operators is intensifying once more in Sydney where existing operator Star Entertainment is hoping to build a 200-metre Ritz-Carlton hotel tower casino opposite Crown Resorts’ future Barangaroo resort. Star is playing out the last three years of its exclusive casino licence with the 2019 deadline culminating in the launch of Crown’s high-roller resort on the opposite side of Darling Harbour. “The impact this will have on jobs and opportunities for Sydney cannot be underestimated.” NSW Minister for Trade, Tourism and Major Events, Stuart Ayre AuStrAliA OPERATIONS Star has presented plans to tap into the same VIP Chinese market as Crown and is planning to partner with Hong Kong-based jewellery retailer Chow Tai Fook and Far East Consortium, the operator behind a casino resort in Eastern Russia. Both are in discussions with Star Entertainment to expand the Star Casino to a six-star integrated resort. The three entities have already partnered for a joint venture to build a A$3bn casino and resort in Brisbane at Queens Wharf. The Ritz-Carlton hotel is likely to be located at the northern end of The Star’s casino complex. “We are in discussions with The Ritz-Carlton to progress branding of the proposed hotel tower,” a spokesman for The Star said. “We will have a Ritz-Carlton as part of the Queen’s Wharf Brisbane project and look forward to the prospect of a Ritz-Carlton in Sydney. The affluent Chinese middle class is on the rise and looking further afield. There’s an opportunity to capture some of that. In Sydney, occupancy rates at the high-end are at spillover capacity. There’s certainly demand that requires supply.” Crown secured the opportunity of building Barangaroo with the sole aim of attracting high rolling Chinese gamblers. Star claimed it would have gone after the Chinese VIP spend with an upgrade to its Sydney casino and hotel complex, similarly to what it is doing in Brisbane, regardless of whether Crown had pressed ahead with its Barangaroo plans. With 4m members, 1.4m VIP members, and a link with China Travel, which books holidays for 50m mainland Chinese tourists, Chow Tai Fook is seen as being the ideal partner to bring Chinese VIPs to Sydney. The NSW government’s Department of Planning and Environment confirmed that The Star had asked for the assessment measures needed to apply for the new hotel tower. the December total was ‘about the best we could hope for in terms of finishing the year.’ better than expected December still sees Macau decline china Macau’s casino sector slump continued for a 19th straight month of declines in December although with GGR falling by 21.2 per cent it marked the smallest year-on-year fall since last January and was better than most analyst expectations. DS Kim, an analyst at JPMorgan Chase & Co said that analysts predictions for the decline were pitched between 20 and 28 per cent. Grant Govertsen, an analyst with Union Gaming Group, said He warned of further declines ahead in the coming year, forecasting a VIP gross gaming revenue decline of 12 percent. “Our estimates contemplate continued demand weakness, which will likely be exacerbated by pressures on the regulatory front,” he said. The full year saw GGR fall by 34.3 per cent to 231bn patacas (US$29bn) with around $45bn being wiped off the share value of the six concessionaires. Aaron Fischer, an analyst at CLSA, said: “Macau has seen much greater pain in 2015 than everyone expected at the beginning of the year.” Having generated around seven times more than Las Vegas’ casinos in 2014, Macau now earns around 4.6 times more than its American rival. vietnam Crown International Games Club, a casino on the beach in Vietnam, is challenging much bigger Asian casinos for a slice of the Chinese VIP sector with analysts claiming its VIP turnover has reached $3bn a month more than double that at properties such as Solaire in the Philippines, NagaCorp in Cambodia and Genting Highlands in Malaysia. Located in Danang, Crown, owned by Chinese businessman Hui Kong, is about to double its quota of hotel rooms via a $600m redevelopment that will add a JW Marriott-branded hotel and a duty free shopping mall to an expanded casino. It is already adjoined to the Crowne Plaza. asia & OcEaNia International gaming giant, Novomatic, puts its weight and backing behind the Macao Gaming Show 2016 mAcAu EXhIbITIONS novomatic Chooses Macao gaming Show TASMANIA – The VIP upgrades sweeping through the Australian casino sector have reached the island state of Tasmania where a proposed A$70m redevelopment is heralding a new chapter in the long and proud history of Wrest Point in Tasmania; Australia’s first ever casino. Federal Group CEO and Managing director Greg Farrell said the project will invigorate Wrest Point as a centre of entertainment and inspire a new generation of visitors. “The redevelopment will establish Wrest Point as Australia’s greatest boutique entertainment destination; returning the focus to our prime waterfront location, with dedicated performance spaces, high quality dining outlets that champion Tasmanian produce, and recreate the excitement of casino gaming,” he said. Mr. Farrell said it would create a whole new look and feel to Wrest Point, and create about 100 new jobs. Key features include public access to a boulevard walkway around the waterfront, connecting with the Sandy bay Road pathway, allowing recreational use of Wrest Point’s waterfront parklands. There would also be five new dining outlets and more bars, set to be iconic venues that promote Tasmanian produce, such as seafood, steak, whiskey and cool climate wines. There would be a new focus on products and services that continue to build on already exceptional growth in Asian visitor numbers, including a high-quality Asian restaurant overlooking the Derwent River. Upgrades would be made to the iconic birdcage bar, transforming it into an island venue at the centre of the property. Following the recent Macao Gaming Show (MGS) Novomatic announced its intention to take the lead in making a decision which currently all major companies that exhibit each year in Macau are facing: Namely, choosing one or the other of the two current annual Macau shows as the ideal vehicle for the promotion of the company’s B2B objectives. Following a period of evaluation, Novomatic has made its decision to commit to the Macao Gaming Show for the next three years. The recent Macao Gaming Show (MGS) provided an excellent opportunity for NOVOMATIC, working once again in close co-operation with its trusted Asian partners, Jade Entertainment and Gaming Technologies, Inc. and their partner in Macau, Laxino Systems Ltd., to demonstrate its wide horizons across the Asian market segment. The show attracted a wide spectrum of visitors not just from its own home market but also from far and wide across the Asian region. With a broad range of Novomatic products being demonstrated to an enthusiastic audience on the joint stand of Laxino and Jade Gaming there was significant news for the many followers of the Austrian company’s steady progress in Asian markets. Significantly, Novomatic now has Macau standards approvals in place, with DICJ approval for the NOVO LINE game pack, and Jade Gaming’s CEO, Joe Pisano, was confidently expecting to see several new product placements in major properties during SkyCity wants February start date for Adelaide expansion australia The overhaul would see the transition from three dispersed gaming areas, to a single gaming space which heroes the excitement of table gaming and has its own bar and entertainment area. A large skylight feature over the main gaming floor would provide views of the iconic Wrest Point tower, ensuring the gaming room is a naturally-lit, lightfilled space. SkyCity wants to start construction work on the A$300m expansion of its Adelaide Casino in February, to be completed by the end of 2018. The redevelopment will include a 80-room hotel on the banks of the River Torrens, gaming suites for international VIP players and signature restaurants. The expansion would add a private VIP gaming room, with a focus on international visitors and waterfront views. The Casino and entertainment entry is designed as a seamless transition from the outdoor walkway, with a vibrant, edgy and lightfilled foyer with an interior garden Mr Farrell said Federal Group would need to extend its gaming licence in order to deliver on the proposed redevelopment. The Torrens footbridge will lead into a tunnel entrance to the Adelaide Railway Station, the casino will be expanded and a $610m plaza upgrade will see the addition of a 24-storey office tower, restaurants, cafes, bars, shops and a 1560-space underground car park. P40 NEWSWIRE / INTERACTIVE / 247.COM the coming months. Next year’s Macao Gaming Show 2016 will retain its traditional position on the annual trade show calendar, from 15-17 November, a date that places the show at a comfortable timely distance from G2E Las Vegas for visitors from across the entire Asian region and beyond. International trade shows are often described as the ‘lifeblood’ of the gaming industry, providing clear opportunities for exhibiting companies not only to display their latest product innovations but also to meet with both existing and potential customers. But, in a time of cost consciousness, it is clear that making a choice between the two events currently based in Macau (a market that is now universally acknowledged to only require one show per year) is on the current agenda of the majority. Therefore, Novomatic has taken the decision to swing its weight behind MGS, based purely on an extensive evaluation of visitor demand as well as future growth potential and market significance of the trade show. The company has opted for a three year commitment to exhibit together with its Asian partners but with its own show presence at the Macao Gaming Shows 2016-2018. Novomatic CEO Harald Neumann: "I believe that Novomatic has once again taken an industry lead by making a correct and well informed choice to support MGS with a three year commitment.” Sky City’s Managing Director, Nigel Morrison, believes the expansion will greatly enhance SkyCity’s appeal to VIP gamblers from Asia. “They love wine, they love Grange, they love Magill Estate, they love golf and they love the weather,” he said. “Developing a complex that boasts luxurious VIP facilities along with outstanding accommodation and signature dining experiences attracts both international and domestic visitors. Our Adelaide Casino development will help South Australia attract a greater share of highvalue international visitors, particularly from China and South-East Asia. This development will help transform Station Road into a true entertainment precinct, and SKYCITY’s investment will create much-needed jobs and economic growth.” india The Government of Maharashtra will vote next month on whether to introduce casino gaming to Mumbai, the capital of Maharashtra, a state of 112m people, by enforcing legislation approved 40 years ago. The draft bill was approved by the Legislative Assembly and published in July, 1976, but has since been pushed to one side and forgotten about. The hidden legislation was discovered by a student at West bengal National University of Juridical Sciences. The only legislation before this was the bombay Prevention of Gambling Act 1887 that banned all gambling except lotteries and horse racing. Insight GermAnY Gauselmann Group Gauselmann Group secures S future in Family Foundation Paul Gauselmann, Chairman, Gauselmann Group. As sole shareholder of the Gauselmann Group, the Gauselmann Family Foundation will in future take the key strategic decisions needed to assure the group’s ongoing commercial success and determine its strategic orientation. The Foundation’s Advisory board and initially the Foundation’s board of Directors as well will be made up predominantly of family members so as to demonstrate an unequivocal commitment on the part of the Gauselmann family to the company and the region. The Foundation’s Advisory board not only comprises members of the founding generation and their direct successors, but also members of their grandchildren’s generation. Alongside sons Michael, Armin and Karsten Gauselmann, the daughters of the eldest son, Janika and Sonja Gauselmann, as well as three close associates of the family, will also have a seat and vote on the Advisory board. The Gauselmann family: Michael, Karsten, Sonja , Karin, Paul, Janika and Armin Gauselmann To secure its continued existence for forthcoming generations, the Gauselmann Group, founded by Paul Gauselmann, will in future operate under the mantle of a ‘Gauselmann Family Foundation,’ which came into effect on January 1, 2016 In the course of its almost 60-year story of success, the family business for which Paul Gauselmann laid the foundation stone in 1957 has developed from a one-man operation into an internationally operating group in the entertainment industry with over 9,000 employees and a business volume in excess of two billion euros. In establishing a company foundation, the family members who are shareholders are expressing the desire to keep the entire group firmly in the hands of the family and ensure its sustainable commercial viability. “We are motivated in this by the desire not only to secure the future of our company for the next few years, but to give the entire group a real long-term vision for generations to come,” said Paul Gauselmann. As a consequence of this decision, the owners, Paul Gauselmann and his wife Karin Gauselmann as well as the three sons Michael, Armin and Karsten, who between them hold 100% of the group’s shares, have each incorporated their respective shares into the foundation. However, although they have relinquished their direct interest in the company, they will as members of the Foundation Advisory Board continue to exert a decisive influence over the foundation’s fortunes and determine the leadership of the whole corporate group. “Our aim is to continue to be a strong bulwark of the economy in this region and like this give our many thousands of employees a secure future. It is particularly important to us as a major employer and valued training company to be able to offer career prospects to generations of as many people in our home region as possible,” Armin Gauselmann says. Transferring the shares of the current shareholders of the Gauselmann Group into the Family Foundation also precludes the risk of the company becoming fragmented if one owner were to sell his or her shares and ensures the company will continue to be run in its present form. “Here we have been driven by the recognition that this will ensure the unity of the P42 NEWSWIRE / INTERACTIVE / 247.COM N Gauselmann Group for many generations to come and that the company has the ability to continue as a going concern under either family or external management,” says Michael Gauselmann. However, this sustainable Family Foundation will not only benefit the companies within the Gauselmann Group along with their employees. Social commitment continues to be a focus. Thus the “Paul and Karin Gauselmann Foundation” with endowment capital of 10 million euros, which promotes and supports a variety of cultural and social projects in and around the Altkreis Lübbecke district, will in future within the scope of the planned annual dividend payment receive the same financial support from the company foundation as each of the four lines of the family, enabling it to accomplish its mission in the region through even more initiatives that benefit the local community. “For us it has always been an affair of the heart to give something back to the region and share our corporate success with the local population, and in doing so make this pleasant and attractive region even more appealing,” says Karin Gauselmann. The creation of the foundation protects the company against unforeseeable financial burdens and resulting inheritance tax issues triggered by the sudden death of shareholders. In the worst case, this could even jeopardise the continued existence of the company. The foundation by no means avoids inheritance tax entirely, as it is subject to substitute inheritance and gift tax every 30 years. The advantage is, however, that the related financial burden for the group can be better planned. Currently, gift tax will be levied on the share transfer to the foundation. The advantage here is that this burden can be shouldered by the current management. The Family Foundation is managed by the three-person Foundation Board, whose Chairman is Paul Gauselmann, with Armin Gauselmann as Deputy Chairman. The third member of the Board is Manfred Stoffers. Insight uS Daily Fantasy Sports Daily Fantasy Sports S continues to polarise opinion david boies, DraftKings Counsel, Chairman of Boies “The Attorney General’s office still does not understand fantasy sports. Like the NYAG original complaint, the lawsuit is based on the fundamental misunderstanding of fantasy sports competitions. Originally, the NYAG claimed that daily fantasy sports were illegal gambling because they were games of chance. That was disproven. Now, the NYAG complains that DFS contests are so much contests of skill that some advertising is misleading because, the NYAG says, certain ads imply that DFS contests are games of chance. This claim, too, is baseless.” DraftKings and FanDuel are believed to have taken more than $200m in entry fees in 2015 from at least 600,000 customers in New York state New York and California are moving in opposite directions on Daily Fantasy Sports with one looking to legalise the fledgling sector while the other is demanding the restitution of funds from companies operating in the sector The California Assembly Governmental Organisation Committee has now approved proposals to allow California companies to offer fantasy sports once they have been licensed by the California Department of Justice. Each licensed operator will have to pay an annual regulatory fee, to be deposited in the Fantasy Sports Fund, in an amount to be determined by DOJ, for the reasonable costs of license oversight, consumer protection, state regulation and problem gambling programs. Assemblyman Adam Gray, D-Merced, the bill’s author, said: “Millions of our constituents in California are participating in this activity right now, today, unprotected. Nothing in place to guard against some of dangers we know exist. We have an obligation to move forward.” Far from moving forwards though, policymakers across North America are moving in opposite directions with some states moving to prohibit the activity labelling it as a form of illegal gambling. Legislators in Nevada have classed Daily Fantasy Sports as gambling, ordering websites to stop operating. In New York, attorney general Eric Schneiderman has gone further, filing a lawsuit against DraftKings and FanDuel, demanding the two leading DFS players reinstate any money made in New York State, to the customers who lost it and pay a fine of up to $5,000 per case. FanDuel and DraftKings let people pick different lineups of sports stars each week and are the largest players in this sector. DraftKings and FanDuel are believed to have taken more than $200m in entry fees in 2015 from at least 600,000 customers in the state. A statement from FanDuel commented: “As we have previously iterated, FanDuel remains committed to offering our fantasy contests to the Yankees, Mets, Jets, Giants, Bills, Knicks, Nets, Rangers, Islanders and P44 NEWSWIRE / INTERACTIVE / 247.COM N Sabres fans that comprise the great state of New York and love fantasy sports, be it season-long or daily. As one of New York’s fastest growing startup companies, we are thoroughly disappointed in the Attorney General’s ongoing actions and will fight this meritless, amended suit until fantasy sports are safeguarded for all sports fans.” Mr. Schneiderman claimed the company’s use of deposit bonuses was a ‘convoluted scheme.’ He highlighted how DraftKings would typically offer an amount, for example, a $600 deposit bonus that would in fact only give the customer $24 back. The total amount of $600 would only materialise after the customer had invested $15,000 on the site. The disparity in how different states are handling DFS is being caused by differences in opinion in whether the practice is gambling or skill-based. In California, Assemblyman Marc Levine claims the activity is a form of gambling. “This is gambling,” he said. “There’s no doubt about it. Let’s not fool ourselves. An entry fee is a wager; cash prizes are gambling winnings; daily fantasy sports companies are bookies.” The subject of DFS also arose at the Consumer Electronics Show in Las Vegas. Mark Cuban, owner of the Dallas Mavericks owner and an investor in a DFS startup called Fantasy Labs, claimed ‘you have to be an idiot’ to think playing DFS games was anything like sports betting or poker. “The only people who think it’s gambling, as opposed to skill, are people who haven’t played or people who have other political agendas, because that’s also very important these days,” he argued. “People pay Fantasy Labs a lot of money to do analytics for daily fantasy sports. If it was gambling like the lottery, you wouldn’t need to do that. You would just play the game and take your chances.” MEMBERSHIP NEWS AGEM AGem Key board of directors Actions l AGEM members recently voted Officers to the Board for the next 12-month term. These include First Vice President Dan Savage, Scientific Games; Second Vice President David Lucchese, Everi; Vice President Of Government Relations Steve DiMasi, IGT; Secretary Mark Dunn, Aristocrat; Treasurer Tom Nieman, JCM Global; Co-General Counsel Harper Ko, Scientific Games, and Co-General Counsel Daron Dorsey, Ainsworth. Daron Dorsey was the only new officer voted in, and takes over from Mike Dreitzer, also from Ainsworth. memberShiP newS MEMBER PROFILE l company / Casino Technology Web address / www.casino-technology.com agEm membership level / Silver description / The leading Bulgaria-based licensed manufacturer CASINO TECHNOLOGY proudly stands in the league of game changers within the global gaming industry. With products licensed in more than 50 gaming jurisdictions on five continents, Casino Technology’s products deliver innovation and excellence to thousands of satisfied customers and users around the world. New products for 2016 / CASINO TECHNOLOGY is a pioneer in the convergence between offline and online gaming through its system suite for multichannel gaming ‘THE BIG 5.’ The all-in-one suite combines five sophisticated systems RHINO, BUFFALO, ELEPHANT, LEOPARD and LION with a variety of management tools and compelling casino content. The open architecture, user dedicated options and advanced features of RHINO Casino Management System and BUFFALO Universal Jackpot Server offer operators with the opportunity to improve slot floor performance and control, retain patrons and attract new customers, and measure the marketing and operation costs – a mighty advantage recognised by leading casino operation groups in Eastern Europe, Asia and Africa. Alternative Gaming Solutions, ALTO GAMING, is a Nevadabased corporation founded in 2011 to bring innovation to the industry through refreshing and cost-effective products. Alto Gaming offers gaming solutions and full range of equipment for casinos (class III) to the US and emerging markets including gaming machines, video slot games, jackpot signs, displays, multiplayer terminals and systems. l l l AGEM members approved a $15,000 contribution to the European Casino Association. This will be split as $10,000 towards sponsorship of the European Dealer Championships, the finals event being staged in May 2016 and $5000 towards sponsorship of the International Casino Conference being held during ICE on 1st February 2016. AGEM’s Executive Director, Marcus Prater will be taking part in a panel discussion on Developments in Online Gaming in the US, at this event. In preparation of The Bermuda Casino Gaming Commission awarding up to three casino licences, it has approached AGEM to assist with writing new regulations that would govern suppliers in the market. AGEM members approved $30,000 in legal services for the support of the development of these “best practice” regulations that could serve as a unique model of industry cooperation and possibly reduce the regulatory burden on suppliers. After an 18-month process, SB9 technical standards governing variable-payback slots that allow for skill-based gaming and other new features, becomes final on 25h January 2016. This now will give game developers the framework they need to create new types of skill-based games. This was the first time AGEM has worked so closely with the Nevada Gaming Commission and regulators on something of this scale, which will undoubtedly have wide-ranging benefits for the industry. AGEM welcomed two new members to the group in the January meeting, bringing the total membership count to 149. Gameco, based in in New York City have been voted in as Bronze members and Media Resources International, as Associate members. events and Activities l Members recently voted to support three very worthy corporations with donations of $5000 each. Go Red For Women luncheon, will be held on 25th February in Las Vegas, supporting funding for Heart Disease which is the number 1 killer of women in the US; the Western Indian Gaming Conference, being held at Harrah’s Southern California, on 9th-11th February and the Midwest Conference on Problem Gambling and Substance Abuse, running from 22nd-24th of June in Kansas City. AGEM INDEX The gaming equipment manufacturing sector posted a positive performance in 2015 as the GEM Index improved by 15.47 points (+8.5 per cent) year-over-year to 197.32, which represents the third consecutive month of year-over-year growth. Compared to November 2015, the index reported an increase of 2.99 points (+1.5 per cent) in the final month of the year. In December, six of the 14 global gaming equipment manufacturers reported month-tomonth gains in stock price, with one up by nearly 15 per cent. Of the eight manufacturers reporting declines in stock price during the month, five were down by five percent or more, with two down by 10 percent or more. AGEM is an international trade association representing manufacturers of electronic gaming devices, systems, and components for the gaming industry. The Association works to further the interests of gaming equipment manufacturers throughout the world. Through political action, tradeshow partnerships, information dissemination and good corporate citizenship, the members of AGEM work together to create benefits for every company within the organization. Together, AGEM and its member organisations have assisted regulatory commissions and participated in the legislative process to solve problems and create a positive business environment. P46 NEWSWIRE / INTERACTIVE / 247.COM Preview S ict tOtAllY GAminG 2016 Modular and super fast astrosystem’s range Validation experts, Astrosystems, will be featuring its portfolio of currency and TITO solutions at the ICE London ICE is undoubtedly one of the most important shows in the calendar for Astrosystems Ltd, and offers a number of huge benefits. It is an excellent opportunity to discuss business with existing accounts, introduce their services to new prospects, and attain an unparalleled insight into future trends in the gaming industry. With such a substantial footfall, it is also an ideal platform for which to launch new products and concepts. This year, Astrosystems Ltd will be at the ICE exhibition on Stand Number N3-200 (2nd to 4th February 2016) at the Excel, London. In what remains as challenging market conditions in Europe and further afield, Astrosystems Ltd have continued to progress and penetrate into new sectors, whilst maintaining, and in many cases improving, their share in core markets, having secured a number of new, high-volume customers, both at OEM and component distribution level. The GBA ST2 stackerless note acceptor is gaining further traction in the gaming and betting sectors, and the high-speed, ultrareliable Microcoin QL coin validator has secured its place as a leading choice for OEMs. TITO (Ticket in, Ticket out) is more relevant now than it was 12 months ago, particularly in the area of street gaming. Astrosystems are already in a good position to accommodate this trend, as all of the GBA range supports the acceptance of universal standard barcodes; the costeffectiveness of the GBA ST2 solution being of particular interest to top-tier slot machine manufacturers. Alongside the Microcoin QL and GBA ST2, Astrosystems will be displaying the unique and modular GBA GV1 note vault, and the versatile Microcoin SP coin acceptor - another product flourishing in the betting terminal marketplace, whilst the compact GBA ST1-C note stacker is for more amusement-oriented applications. Allied to this, Astrosystems will presenting the Microcoin H2S, a revolutionary four-way coin sorter for the Microcoin QL, which will supply the market with the first truly high speed multiple sorting option. Astrosystems are confident that the Microcoin H2S four-way sorter will open new avenues in a significant number of territories. Also, as always, they will continue to focus on new potential markets and sectors, and proceed with further product development in order to provide the customers, current and prospective, with an even greater offering. P48 NEWSWIRE / INTERACTIVE / 247.COM N Hitting the translations jackpot Jackpot Translation is the newest addition to the translate plus group, and as a specialist in providing localisation services to the betting and gaming industry, understand the importance of regulatory challenges, time-to-market and reducing costs, to create tailored solutions with substantial results Jackpot Translation is focused on delivering technologically innovative services, allowing our clients to interact with new markets worldwide. Across mobile apps, HTML5 games, subtitling, audio, website localisation, SEO and more, we help our global clients to increase revenue, create engaging marketing campaigns and produce user-friendly gameplay for their multilingual customers. We support hundreds of gaming clients, such as Net Entertainment, Kambi, Unibet, Betsson, Williams Interactive, betboo.com, iSoftBet, GTECH, SkillOnNet and Gaming VC to name a few. Whether it’s casino, poker, slots, sports betting, spread betting, bingo or console games, Jackpot Translation will make it happen. Our efficient processes and cutting-edge technology solutions enable our clients to manage their projects with ease, security and transparency — whilst achieving great savings! Our clients benefit from software built in-house, such as: l l i plus – our unique translation management system (TMS), centralising all translation requirements and maintaining brand consistency irrespective of the language. design plus – our cloud-based tool enabling Kiron interactive to unveil expanded portfolio at iCe 2016 Kiron Interactive is to showcase a host of new games at this year’s ICE Totally Gaming 2016 which will provide its customers with the most comprehensive virtual sports package on the market. The specialist supplier, which has now been an established player in the industry for 15 years, boasts a rapidly expanding portfolio that includes significant upgrades to their popular horseracing and dog racing products, which now come with the addition of new race tracks. Added this year is a brand new jumps game designed specifically for the UK market. Kiron’s team will also be demonstrating their brand new 3-pointer shootout basketball game and an Indystyle motor racing game, which is already proving popular among motorsport fans around the world. So too is an users to edit INDD files without the need for expensive InDesign licences. l buzz plus – our 24-hour social media localisation tool, where posts can go live in 30 minutes or less. We’re also ISO 17100 certified, so our clients never have to gamble with translation quality. Our ever-growing team of experienced gamingspecific linguists know the industry inside and out and can adapt any content to make it accessible on a global scale. Their knowledge means all multi-language and multi-national jurisdiction requirements will be met, even within tight deadlines. The translate plus group is a Global Top 50 translation provider, helping some of the world’s largest brands to reach their customers in any language and any medium. We offer a full range of services, including translation, bespoke language technology, content authoring, machine translation, social media localisation, interpreting, desktop publishing, transcription and voiceover, in over 200 languages. We’re exhibiting at ICE, stand S2-100. Come along and visit us for more information on how we can help you engage with your international customer base! upgraded Fantastic League football product, through Kiron’s renewed partnership with VSoftCo. This includes a completely revamped game, using motion capture, to deliver upgraded graphics and animations, as well as a new league based format with exciting real time game play that gives players an authentic football experience. server (RGS) version of their popular bet management system, BetMan Online. The latter allows online operators access to the full suite of sport and numbers games, as well as a high frequency of scheduled events to ensure their players have to wait no longer than a minute to bet on the action via the large variety of markets. On top of that there are high hopes for the company’s launch of a new archery game, in association with Fluid Games, as well as boxing, thanks to a deal with fellow virtual supplier VIP. In recent months Kiron’s Betman retail solution has also been upgraded in order to meet the demands of modern retail customers in traditional betting shops and land-based casinos. So too has their Vision System, which maximises in-shop screen retail estate by displaying, on two screens, five virtual events at a time, as well the odds for forthcoming betting opportunities using a split-screen solution. Kiron will also be unveiling its brand new Quad Display System allowing operators to display four concurrent events on a single screen for a selection of different virtual sports. As well as virtual sports, Kiron has designed a new range of virtual numbers games with appeal to both land-based and online customers. In London they will be showcasing their new virtual roulette product, Spin and Win, which will sit alongside their popular Keno game. The entire portfolio of game content will be available via Kiron’s new remote game egT has prepared a spectacular display for the iCe show 2016 S ICE Totally Gaming 2016 will mark the 12th consecutive participation of Bulgaria’s Euro Games Technology in the biggest and most prestigious international event on the calendar For this year’s show at its booth S3-330 the company will re-create its intriguing gaming world. Almost 200 player stations await visitors, offering a diverse slot, multiplayer and interactive experience; a dive into the functionalities of the CMS Spider and a palette of numerous different games of vivid graphics and high performing math models. “This year EGT will have its largest booth of over 830 sq. m, the widest selection of machines and the most thrilling premieres ever,” shared Stanislav Stanev, Sales and Marketing Director of EGT. “Having said that, I remember last year’s ICE show and the ones before that and for the last 12 years we have had bigger stands, debuted more products and enriched our gaming choice. Therefore, this exhibition represents our sustainable growth and advancement across our product development timeline. This makes it a true barometer of EGT’s success.” For this year’s ICE show EGT has planned a lot N of surprises at its booth. The slot division of the company has saved its latest and most advanced developments for the event and will unveil its largest ever line-up of premieres - five different cabinet models, a new jackpot system and several captivating multi-games. Every visitor will find the perfect match for their casino, choosing between the debuting upright and slant top slot machines and the multitude of gaming titles. The key product novelties will stand side-by-side with the already popular Premier models P-24/24 Up and P-27/27 St Slim and the Egypt Quest, Cat 4 Cash, Diamond Life and Lady’s Cards jackpot systems. VLT and AWP cabinets of EGT, designed for a number of markets, will also take their central place at booth S3-330. The multiplayer solutions of Euro Games Technology will add to the gaming diversity, accentuating the Luxury touch-screen roulette tables, the Premier automated roulettes, the STORK terminal in different configurations, including with a bingo machine, and the Premier Union-1, Rigel series and server-based multi-games. The interactive division of EGT will let players experience the pleasures of gaming and the efficiency of running an online casino for the operators, presenting an extensive range of 12 new titles to the currently existing 70, as well as the recently developed internet-based casino platform that includes a wide range of functionalities, which is optimised for fast and hassle-free connection. The casino management system Spider will also be demonstrated to visitors. It has all the necessary tools for day-to-day management of gaming establishments and ensures a clear view of the internal processes to the operator. Spider has a user-friendly interface, requires only a simple IT infrastructure and is flexible to be customised to each individual case. Preview S ict tOtAllY GAminG 2016 Technology supplier a Bet a is diversifying from its core range with additional sports at iCe To meet demand and tailor services accordingly, A Bet A has developed a cost-effective sports platform that caters to the needs of betting brands both large and small. They will also be showcasing Apple/Android apps that are the measure of anything currently on the market. A Bet A’s tailored solution was in evidence last month when they provided leading Asian brand Dafabet with a full betting shop experience at the Masters Snooker tournament at London’s Alexandra Palace. Snooker fans were able to bet on all the action at the prestigious, invitationonly event, as well as racing, football, and other live sports as they took place around the world. The pop-up shop took advantage of A Bet A’s new betting shop display which finally removes the discrepancy between the odds shown on the tills and the customer’s screen. These Smart Screens prevent the sort of latency issues that have plagued the retail industry for years, becoming a major cause of customer dissatisfaction. They are currently being rolled out to clients who currently use the company’s EPOS systems, with which they dovetail. But they we are also getting enquiries from further afield and will be able to integrate them into the systems of other companies. Another product proving popular with A Bet A’s clients is the Punter’s Jackpot, a brand new virtual racing-based pool bet designed to boost retail revenue streams. Launched in association with Kiron Interactive, this Superfecta product is available in licensed betting offices every 15 minutes throughout the trading day, providing customers with the chance to win a prize expected to reach around £15,000. Those placing a £1 bet on the first four horses in 14runner races on Kiron’s Dashing Derby virtual racing will scoop or share the winnings, with jackpots rolling over if they are not claimed. Pool betting is a specialism of A Bet A’s too. They recently implemented a deal to allow bookmakers around the world to bet directly into the UK tote pool. The system has also been adapted to allow bookmakers to run their own bespoke pools too, which gives customers immense flexibility when considering parimutuel style wagering opportunities on a variety of different real and virtual sports. The new pools functionality also extends to running lotteries on any scale. But this expertise spreads far beyond the system’s traditional heartlands, however, as an exciting forthcoming deal for the company in Africa will demonstrate shortly. To find out more why not visit them on stand S1310 at ICE. P50 N NEWSWIRE / INTERACTIVE / 247.COM adding its own unique ‘Spin’ on iCe Spintec brings new solutions for roulette, baccarat and sico bo to ICE 2016. And, for the first time, Spintec will display two new games and new multi-player solutions ICE 2016 will be the milestone, where Spintec is going to present new product portfolio and market orientation. A renowned manufacturer of Karma Roulette is now presenting solutions for dice games - Sic Bo, card games – Baccarat and Multi Player solutions, where players can enjoy playing different games at the same terminal. “With automation of Sic Bo and Baccarat, strategical steps into automation of all live games has been taken. All games and all gaming solutions are characterized with benefits of Karma brand, which are a result of a market analysis of customer‘s needs and gaming habits, profound technical studies, as well as the demands and the requirements of casino operators.” said Igor Lombar, the CEO of Spintec. An innovative feature of Sic Bo and Baccarat intensifies the adrenalin effect by the player. A great technical stability of the products is appreciated by the casino operators. Other distinctive features of Karma product line are: unbeatable comfort designed for and around the player, intuitive interface for the ease of play, extreme modularity and custom-made designs. Comfort of the player and simplicity of the user interface translates into longer gaming sessions, which in turn translates into higher casino income. Modularity allows operators the Optimove drives players to spend faster, spend more and stay longer on stand n4-304 The Optimove Customer Marketing Cloud maximises customer spend, retention and lifetime value by streamlining the execution of effective, personalized, multi-channel customer interactions. Working with the leading brands in online gaming, Optimove has been helping operators around the world grow their business through their existing players. Our clients include AMAYA, Bwin.party, 888, Green Tube, Scientific Games, Sporting Bet and many more. Optimove is a Customer Marketing Cloud designed to empower marketing teams to engage with increasingly segmented and personalised customer-groups through multi-channel campaigns. Optimove combines the power of data with a robust multi-channel campaign automation engine in order to help brands understand customer behavior and then capitalize on customer insights by sending personalized engagement messages. The Optimove backend is a leading data analytics tool that parses behavioral patterns and KPI measurements to form a predictive view of customer behavior. The frontend executes automated marketing and communication campaigns for segments against a control group. freedom to adapt and optimise the floor portfolio with gaming solutions, whenever the need for additional terminals or additional games is required. Custom-made design offers the possibility of choosing unique colors and materials to match interior of every casino. Karma line consists of fully automated games, virtual solutions, live solutions and connection to live games for Roulette, Sic Bo and Baccarat.Spintec will welcome you at booth S7140. gOLden RaCe ReTURnS TO LOndOn wiTH KnOCK OUT newS and FigHTing SPiRiT Do not miss the premier showing of the latest addition to Golden Race’s winning suite of games: REAL Fighting. MMA-based, real video action fighting, featuring 16 professional fighters in intense five round combats across three fantasy themed fighting stages - provide players with REAL Fighting and real odds from Golden Race’s expert bookmakers. The Golden Race booth is full of surprises including a LIVE exhibition of REAL fighters. Find us at booth S2-340 at ICE 2016 in Excel, London, February 2-4, and experience the REAL LIVE version of the new game - REAL Fighting. And that is not the only explosive new development from Golden Race. Visit the booth to see additional upcoming games: 3D Virtual Tennis, pre-recorded Kart Racing, and a unique new numbers game Perfect 6. And of course, Golden Race’s existing collection of winning games will be on display: 3D Virtual Football, pre-recorded video Dog, Horse, Motorbike and Speedway Racing action, Keno, Roulette, Poker, as well as Live streaming Lotto & Keno games. Discover all the advantages Golden Race offers its customers at the ICE show, providing both land-based and online operators with reliable and cost-effective solutions, building up “one stop clients” for players, to create successful lifetime partnerships. alfastreet is under starters orders ready for an amazing iCe S Alfastreet will take advantage of the upcoming edition of the London ICE show in February 2016 to push the bar even higher than during a very successful 2015 campaign. The Alfastreet products that made a big impression on all the exhibitions in 2015, and more important on the gaming floors all over the world, will get further evolutions and definitive versions at this year’s ICE show. A logical evolutionary step in design strategies, acquired knowledge and feedback from customers worldwide have all flowed into the new designs at ICE 2016. Alfastreet is proud to have established very good connections and partnership with its clients and business professionals, who contributed to the future product line to a great extent. Alfastreet knows it is vital to learn about and thoroughly know the operators, their needs and expectations, to define the new designs. The company boasts extensive insight into the secrets of the gaming industry, knowing everything that goes into such ventures, from mathematical and physical models, to technical excellence and innovation. Customers have N supported these efforts, knowing the reputation and the dedication of everyone involved. They know that the new products will incorporate all the characteristics that adorn Alfastreet ETGs from the very beginning; such as flawless ergonomics and intuitive, reliable software that is true to the genuine spirit of the game, and above all; superior quality and attention to details. Royal Derby and a product that will evoke nostalgic memories and provide a very clever solution to enhance the casino experience. The company is confident it will be another success story, destined to be copied by the competition, as usually happens with our ideas. The red line between all the exhibits is the company’s insistence on top quality solutions both in design and features. As aforementioned, everybody involved is very excited about the upcoming unveiling at the ICE show, where visitors will witness the premiere of the definite version of the new Alfastreet slot machine, another spectacular version of the Alfastreet wants to extend a warm welcome to everybody in the industry, to come and join the company for the 2016 edition of the ICE show, as it will be something to remember- stand S6130. Preview S ict tOtAllY GAminG 2016 advantech-innocore showcases ‘gaming intelligence’ at iCe Three new gaming platform products plus Mini-ITX, COM Express, industrial touch monitors, curved LCD displays, Flash storage and graphics cards Cammegh brings the influence of the Halo-effect to iCe Cammegh, manufacturers of the world’s finest roulette wheels, are set to showcase an impressive spread at this year’s ICE show in London. Taking center stage will be the new Aurora Halo roulette wheel which features a dazzling display of LED lighting in the ball track to ramp up excitement at the table. Also making its debut at the show will be the latest 23” Billboard screens which now come in an ultraslim design and feature customisable RGB LED strips. Joining them will be Cammegh’s increasingly popular roulette side bet, Spread Bet Roulette. The side bet brings mini-jackpots and increased house edge to the roulette table and has already found great success with installations in the UK, India and South Africa. Cammegh will also have a range of their world famous roulette wheels on the stand, including the Mercury 360, Crystal Wheel, Slingshot 2 and Connoisseur. Last but not least will be an array of 27” and 32” single and double sided Billboard displays as well as the Eyeball camera technology. The ICE 2016 show in London looks set to kick start another exciting year for Cammegh and the whole team looks forward to welcoming everyone to stand S7-120. As the gaming-focused business unit of the $1bn Advantech Group, Advantech-Innocore stands alone among hardware suppliers. With its own manufacturing plants, global logistics and service centers as well as a leading edge product roadmap, Advantech-Innocore is able to meet the most demanding requirements of our customers in the gaming industry. The company has an extensive portfolio of standard hardware products based on both Intel and AMD chipsets and offers supporting software products and utilities. The expert design team also delivers some of the most sophisticated custom designs for gaming industry OEMs who require a gaming platform designed to their exact specifications. “GAMING INTELLIGENCE” At the upcoming ICE tradeshow (Advantech stand number N2-160) , the company’s theme is “Gaming Intelligence”. “This theme aptly encompasses our products, our knowledge of the industry and our added value hardware and software solutions” commented Craig Stapleton Advantech’s Product Director. “Our standard products provide customers with the latest technology in the form of gaming specific hardware platforms for the intelligent heart of today’s sophisticated slot machines. Our expert team has over 15 years’ experience in the industry and can help customers with the design in process. Our range of software solutions add further intelligence with functions such as media validation, SAS networking, security and diagnostics. Finally for customers requiring custom-designed products we can add intelligence in the form of custom FPGA and additional micro-controllers with custom firmware for sophisticated security, control and supervisory functions.” Advantech-Innocore will be showing a full range of industrial computing platforms for gaming machines - the field proven DPX Series, as well as a selection of products from Advantech’s other product divisions. Products on display will include platforms featuring the latest AMD, and Intel chipsets, and other embedded computing products. Industrial motherboards and modules in a variety of formats will be on display including Mini-ITX, COM Express and MicroATX. P52 NEWSWIRE / INTERACTIVE / 247.COM N Advantech’s growing line of industrial LCD monitor products from ADS (Advantech Display Systems) will also be shown. With screen sizes available from 7 inches up to 55 inches and beyond, the ADS range includes the latest technology products for high visibility, touch screen, sunlight view ability and ruggedization and curved screen models too. NEW PRODUCT HIGHLIGHTS: 3 NEW GAMING PLATFORMS No less than three new DPX gaming products will be on show in London. The exciting new DPX-E135 and DPX-E250 in the E Series range, the DPX-S440 in the S Series range. The DPX-E135 is a completely integrated system for gaming applications. Based on the 3rd generation of AMD’s G Series embedded platform, the DPX-E135 provides a complete PC platform with passive cooling. The system uses AMD’s latest high performance dual and quad core SOC devices with “Discrete-level Graphics” from the integrated HD8000 series graphics core. A full feature set of I/O and COMs designed specifically for gaming devices is also included making the DPX-E135 an ideal integrated platform for many gaming, amusement and kiosk applications. The DPX-S440 is another new motherboard for the gaming industry. It features the very latest AMD top end R series embedded platform. The DPX-S440 is the latest in the very successful DPX-S range of products which give customers field-proven reliable platforms with the peace of mind of massive scalability and future upgradeability. The third new product on show at ICE is the DPX-E250 a Xeon capable motherboard for the gaming and lottery industry. It features the very latest 4th Generation Intel Core architecture CPUs up to and including Intel Xeon CPUs. Best in class CPU performance – the DPX-E250 supports a huge range of price and performance from dual core Celeron, through Core i3, Core i5, Core i7 and up to Xeon CPUs. The latest Intel embedded platform ensures customers a long lived (guaranteed 5 years in production), and future proof platform ready for whatever performance needs come along. Betradar is driving the JCM global brings 60 facts at iCe in London years of innovations to iCe Totally gaming Betradar is a brand of Sportradar, a S global leader in understanding and leveraging the power of sports data and digital content for its global clients Since its founding in 2001, Betradar has developed into a key player in the industry. Today, Betradar provides all the necessary services to run a successful bookmaker operation, such as fixtures, results, odds compiling, trading tools, in-running services, front-end content solutions (including statistics, live scores and live data visualisations), live streaming services, innovative gaming solutions and now eSports betting solutions. This service portfolio allows Betradar to meet the challenges and demands of the international bookmaking industry in a forward-looking manner and help to maximise the profit of each customer. At ICE 2016, Betradar has some exciting product launches to present. Visitors can expect a huge extension of Betradar’s Live Odds coverage and experience the advantages and benefits of the company’s Managed Trading Services, an effective liability management service for sports betting operators to simplify their daily work. Betradar’s live streaming unit will present unprecedented approaches on how the Live Channel increases the attractiveness of sportsbooks and maximises their revenues by integrating the company’s live streams into their website. For the virtual sports betting portfolio, Betradar will present its new ‘Virtual Basketball’ and take the next step in an increased mobile world, to let punters enjoy virtual sports betting on the go on their mobile devices, anywhere. Furthermore, Betradar will also launch its new suite of eSports products. STeP inTO THe wORLd OF HigH TeCH gaMing wiTH COMTRade Comtrade Gaming, an independent technology provider to both the online and land-based gaming sectors, will be exhibiting at ICE for the eighth time. This year they will be presenting the latest innovations within their gaming platforms that have been heavily extended during the company’s very productive 2015. iCore, an enterprise gaming platform, allows operators to differentiate their offering by taking complete control of player experience. This year visitors will be able to preview the new 2.0 version. The focus of their presentations will be the new automated sports betting bonusing and player engagement dashboards. At ICE, Comtrade will launch the AwardGames suite, an extension of their iCore Bonusing system. AwardGames allow operators to bonus their players in the form of engaging games, in addition to the more traditional “match the deposit” approach. Comtrade’s game server platform – gCore – has also been extended with the WebGL support to enable the using of 3D games on mobile phones. N On Stand N3-220 at ICE Totally Gaming 2016, JCM Global will mark 60 years of creating innovative and industry-leading products that have revolutionized the gaming industry and created new global standards Leading JCM’s ICE exhibition is the new TableXchange Plus, a secure, scalable, and easyto-install intelligent drop box solution for live table game operations. Based on JCM’s awardwinning bill validation and printing technologies, TableXchange Plus reduces the threat of counterfeit currency being accepted at live tables, and an optional TITO module allows casinos to extend existing slot TITO. TableXchange Plus enhances cash management security by accurately tracking cash from table buy in through to the count room and provides an accurate, consolidated view of cash drop for all table games, by hour and gaming day. JCM will also show its line of award-winning bill validators. To date, JCM has supplied more than 2.14 million gaming bill validation units for the gaming industry around the globe, and JCM will be showing the iVIZION, iPRO, Vega, TBV, and EBA-40. Particularly useful for AWP operators, JCM will show the iPRO-RC and Vega-RC Twin, both of which are equipped with recycling modules. JCM will also show advanced and awardwinning printing options, including GEN2, GEN2 Universal, and CouponXpress, a desktop TITO and coupon printer. JCM system solutions include the awardwinning Intelligent Cash Box (ICB) and the post-production TITO solution Ticket2Go. JCM’s world-class Services distinguish JCM from other suppliers, and JCM will feature its new JCM Exchange FTP software download FTP site, and JCM’s product replacement program. Zitro delivers its Big Bang to iCe London Spain’s bingo specialist, Zitro, is getting ready to take its gaming universe to the London exhibition gLi TO deMOnSTRaTe aT iCe HOw iT Can HeLP SUPPLieRS in ‘FOUR UniqUe waYS’ At stand N3-210 at ICE Totally Gaming, Gaming Laboratories International (GLI) will be discussing how the company helps suppliers get so much more than just testing from GLI. For example, four ways suppliers get more from GLI are: l l l Zitro will be at stand N3-240 to introduce its newest creation, BIG BANG, the latest game to be produced by the gaming sector's most innovative factory of ideas which provides gamers with unique experiences. Thanks to the Zitro Interactive Division, the company will present its new products aimed at the online market via www.worldofbingo.com. This app is becoming increasingly popular among gamers, as it allows them to play Zitro's games for free. ICE visitors will also have the chance to get to know Zitro's Electronic Bingo, also known as BET. This unique product is an alternative to traditional bingo and provides players with a new gaming experience by taking part in a vast network of prizes. l GLI’s global experts are here to address your concerns. You are BIG to GLI, regardless of size. The company’s exclusive tools were developed to help you succeed. GLI’s tailor-made business plans can help you achieve your business objectives. “In land-based gaming, AWP, lottery, and in iGaming, suppliers of all sizes turn to GLI for our best-in-the-world testing services. Once they start working with us, they quickly discover the many, many ways we continually earn their business by providing services that help them advance their business goals, speed time to market, reduce their costs, and open new marketplaces. That’s what makes GLI unique, and that’s what we mean by providing so much more than just testing,” said GLI Europe Managing Director Martin Britton. NEWSWIRE / INTERACTIVE / 247.COM P55 Preview S ict tOtAllY GAminG 2016 Konami’s new video slot machine makes its iCe Premiere New Concerto video slot cabinet from Konami Gaming arrives at one of the world’s largest gaming exhibitions Konami Gaming, Inc., a global leader in casino gaming and systems, announced the upcoming arrival of its new Concerto video upright cabinet at the 2016 ICE Totally Gaming show in ExCeL London on February 2 - 4, 2016. Now reaching casino locations worldwide, Concerto features the largest screen size in its class, the industry’s first LCD video button panel with responsive tactile buttons, and a signature holographic side lighting element—all of which will be on display at Konami stand #S6-110. Approximately 25,000 gaming executives and professionals from more than 130 countries are expected to be in attendance at this year’s ICE show and enjoy access to one of the industry’s most anticipated video slot machines in recent years. Additional ICE showcase games include Dungeons & Dragons, Rapid Revolver, and Frogger. “Concerto is one of the most important products of the year and we’re thrilled to debut its exclusive features and game themes during the 2016 ICE show,” said Matt Reback, vice president, marketing at Konami. “Concerto is already seeing powerful momentum worldwide in placements, performance, and attraction, which our international customers will be able to experience first-hand at Konami’s ICE exhibit.” New international debut KP3+ platform themes will be displayed on Concerto, with unique art and design features across each of the machine’s interactive display elements for a greater level of engagement and entertainment. In addition, Concerto was designed to be compatible with Konami’s KP3 library, making it a sure bet on casino floors. Also making its ICE premiere, Dungeons & Dragons is quickly gaining reach across casino properties abroad. P56 NEWSWIRE / INTERACTIVE / 247.COM N “The world’s first Dungeons & Dragons slots are seeing rapid traction internationally, with a complete array of custom merchandizing options from hand-painted 3D dragon toppers to faux stone design elements,” said Reback. “Another recent international release that’s getting a lot of attention is our Rapid Revolver video-mechanical hybrid slot. This machine combines a video base game on the lower screen with six vertically-mounted reels stacked up across the tall top box.” Konami will be showing two new Rapid e-gaming spotlights its latest game mixes for e-neon cabinets E-gaming the Czech specialist of Server Based Gaming and game content for Online casino’s will present once again a lot of novelties during ICE 2016 such as the upgrade on their successful e-neon cabinet which was presented during last ICE edition and also a full compendium of new games they developed for several markets and latest software releases for 12 different jurisdictions. The new update for Belgium for Class B venues called Multi Dice Deluxe with 5 new games especially developed for this market and also latest new game content for On-line casino’s which they launched a couple of months ago on several Belgian websites and also some new releases. Latest version of On-line casino platform will also be presented with software upgrade and for sure new released games on this updated platform with games working on PC, and mobile devices. A version of e-gaming’s AWP for Spanish arcade market will be presented for the first time to the public at ICE show. During 2015 the number of installed VLT’s increased a lot on Spanish territory every month they are installing more units in the communities where they already have certification, they are expecting to receive at least 3 more Revolver themes for the first time at ICE 2016 called Prophetess of Fortune and Fortune Sticks. Both feature vivid real-time interaction between video and mechanical components and are equipped with custom bezel designs. “This year’s ICE show sets the stage for a broad lineup of international releases, ranging from new expansions on proven products to the latest Konami games—including Frogger,” said Reback. “Our Frogger themed video slots have received strong reception across the board and we’re thrilled to be able to share it with guests at ICE.” certifications in the next coming months. Until now more than 1000 units are already connected to their servers in Spain and numbers of installed units is increasing every month. New game mixes ML1-ML2-ML3 and ML4 designed for the Mexican market will be also presented in London, those new game mixes were released in August 2015 and now are installed on all Mexican VLT’s, e-gaming Mexico signed an agreement with a major operator in Mexico Logrand Group operator of a chain of casino’s and now some new deals are signed with the a few of the biggest operators in the country, production in Czech Republic is now working on full power in order to send the machines in the shortest possible time. Forecast of 2016 is very positive for e-gaming, production is already full until the 4th month of 2016 this for existing markets and for new created markets in the last quarter of 2015. In Latin America e-gaming is already present in Mexico, Panama and Colombia two new jurisdictions are expected soon when certification for those markets will be finished at the testing laboratories. Negotiations are going on at the moment with some parties and most probably some of those will confirm their commitment during the show. Preview S environment. The game features a symbol set full of unforgettable cast members and other familiar elements from the famed series. BAYWATCH 3D will join other TRUE 3D games including Plants vs. Zombies 3D Ancient Egypt, which features extensive 3D content that displays zombie uprisings and plants battling zombies, and Reef of Riches 3D, which takes players on a voyage through the high seas and features the player-favorite Trigger Tile mechanic. Both Plants vs. Zombies 3D and Reef of Riches 3D feature IGT’s crowd detect technology, which displays characters on the screen that interact with passing patrons and invites them to play the games. In addition, IGT will showcase TRUE 3D Reels technology, which brings spinning reel gaming entertainment to the 3D space with titles such as Wheel of Fortune Double Diamond 3D, and Return of the Sphinx 3D. ict tOtAllY GAminG 2016 igT cracks the winning combination of games at iCe 2016 in London IGT will showcase a comprehensive portfolio of gaming products and services across all regulated channels at ICE 2016. IGT’s stand N3-160 will feature more than 200 game titles, including new, never-before-seen innovations that speak to the Winning Combination of games, systems and solutions created for its customers ICE will mark IGT’s global debut of two new hardware solutions, the CrystalSlant gaming machine and the AXXIS 23/23 gaming machine. The CrystalSlant cabinet is the Company’s latest slant top cabinet and shares many successful design and attract elements from IGT’s leading CrystalDual and CrystalCore cabinets. The CrystalSlant cabinet leverages IGT’s Ascent platform and supports the same, dynamic game library as the CrystalDual cabinet, including fan-favorite themes such as Stinkin’ Rich and White Orchid, multi-level progressive themes such as Egyptian Empire, and multi-game solutions such as Winners Choice 2. Operators are offered two versions of the CrystalSlant cabinet: one with a 27-inch top box and one with a 32-inch top box; while both options feature 27-inch game displays, 10-inch dynamic player panels and static bash buttons. The AXXIS 23/23 will give operators a compelling new hardware solution for exciting new themes. Melding signature cabinet design elements from legacy IGT and GTECH,, the AXXIS 23/23 cabinet features two 23” LCD displays and intelligent attract lighting. Operators can select from two different button panel configurations – the dynamic player panel found in IGT’s CrystalCore and CrystalDual cabinets, or a more traditional mechanical button panel. At ICE, IGT will feature multi-level progressives and bundled content on the multi-game solution, diversity HD suite, which is housed on the AXXIS 23/23. The two featured diversity HD suite games combine legacy IGT content, legacy GTECH content and never-before-seen games. The Company will spotlight additional new diversity multigame suites on the OXYGEN cabinet such as The Winning Combination, Rich Ruby, Perfect Pink and Spectacular Sapphire. To expand on the Company’s leading content, the CrystalDual cabinet will feature a variety of exciting game titles, including Cleopatra III, Dark & Stormy, the Age of Aurora game series, Fu Gui Ji Li, and Party Time! video slots. In addition, IGT will light up ICE with SyncSation, a unique tool that enables operators to deploy choreographed light and sound shows across N multiple IGT hardware solutions on the CrystalDual and S3000 cabinets. With SyncSation, operators can create attentiongrabbing light and sound spectacles in one or multiple locations on their casino floors, ranging from mild to sensational. IGT will spotlight the evolution of the Company’s TRUE 3D product line with the introduction of BAYWATCH 3D. Housed on the AXXIS 23/39 cabinet, this entertaining title transports players to some of television’s most iconic beach scenes in a glasses-free 3D gaming IGT will illustrate its firm commitment and leadership in systems technology by showcasing a vast and scalable array of systems solutions built to meet the unique demands of any customer. The Company will highlight advancements to Casinolink, GALAXIS, SYSTEM2go, IGT Advantage and IGT Cloud, including a suite of comprehensive Intelligent Bonusing apps. Additionally, IGT will demonstrate its flexible Service Window solution that supports HTML5 along with multiple real-time mobile applications including Mobile Host and Mobile Responder. interblock takes the gaming industry’s Pulse at London show Interblock continues to build on a 25-year history of innovation that has advanced the technology of multiplayer electronic table games. The company enters 2016 in full force by introducing the PULSE of Gaming to ICE Totally Gaming at booth #S4-210 Interblock Global CEO John Connelly said, “Over the past year, we have increased our investments in R&D, service, player research, and our executive management team to analyze every segment of our portfolio. A primary focus for Interblock in 2016 will be the introduction of new, innovative technology designed to enhance the player experience, while bringing a new level of entertainment to the ETG Segment.” One of the company’s latest innovations scheduled to be on display was driven by customer feedback. The MiniStar String comprises three play stations that can be placed in a remote location, and allows operators to easily add and connect additional play stations to existing MiniStar Roulette products on their casino floor. The company will also demonstrate its PULSE ARENA, which blends the energy of latest trends in gaming, interactivity and entertainment to create an exciting new gambling experience for established players, while attracting new players to the casino floor. The PULSE ARENA stole the show at last year’s Global Gaming Expo in Las Vegas by showing operators how they can select different gambling-enhancing themes to attract any type of player segment, whether it’s a club-like vibe, tournament functionality, or education for beginning players. At ICE, Interblock will demonstrate the scalability and flexibility of the PULSE ARENA’s solutions by connecting the following diverse Interblock products: l Diamond Roulette Generator l Diamond Multi-hand Card Generator l Dealer-assisted Baccarat and Blackjack l SicBo Dice Generator l StarBar l Diamond and Organic Bar Tops NEWSWIRE / INTERACTIVE / 247.COM P61 Preview ict tOtAllY GAminG 2016 nOvOMaTiC boasts a very important player experience at iCe From February 2nd-4th the ExCeL Exhibition Centre in London’s Docklands will be transformed into Technopolis, a city within the city of London, entirely dedicated to the future of gaming. A significant area of this gaming show of superlatives will be taken by the NOVOMATIC booth with a comprehensive presentation of the collaborative r&D efforts within the Austrian gaming group and its international subsidiaries and competence centres. In order for visitors not to get lost among the plethora of product, the huge NOVOMATIC booth space will again be sectioned into individual spaces that cater to the various industry segments such as casino products, systems and cash management solutions, arcade and pub products, sports betting and lotteries as well as interactive solutions. Upon entering the south hall visitors turning left will find themselves in an international Arcade & Pub area where they are welcomed by the teams of LÖWEN Entertainment, Crown Technologies, NOVOMATIC Italia, NOVOMATIC Gaming Spain and Novo Gaming Netherlands with an extensive range of AWP/LPM and VLT products. Moving on, the products array of NOVOMATIC UK (Astra Games, Bell-Fruit Games, Empire Games and Gamestec) and P62 NEWSWIRE / INTERACTIVE / 247.COM Eurocoin for the UK and international markets follows. On the right hand side NOVOMATIC SPORTS BETTING SOLUTIONS and NOVOMATIC LOTTERY SOLUTIONS will reside side by side, each with a true omni-channel offering for discerning operators. Moving on right-handed a large NOVOMATIC Interactive area will cover the right wing of the booth boasting varied online/mobile/social gaming products and solutions from subsidiaries comprising Greentube, iGaming2Go, Funstage, StakeLogic, Mazooma Interactive and Extreme Live Gaming. At the head of the booth concludes the main section which will be dedicated to the full range of innovative casino gaming technologies and systems, presented by NOVOMATIC and Octavian as well as to the traditional hospitality area and, slightly above, a tier of meeting rooms for secluded talks and negotiations away from the noise of the show. As in previous years there’s no way past the NOVOMATIC booth – located as it is right at the heart of the show! Visitors, partners and guests will be greeted with the famous Austrian hospitality and treated to NOVOMATIC’s own Very Important Player Experience. No enquiry shall remain unanswered and all requirements will be elucidated by the many product experts for the various industry markets and segments. There’s no pleasure like the frisson of anticipation, and we’ll not give the game away by revealing that for 2016 the Very Important Player Experience will be augmented with massive additions to the V.I.P. range of cabinets. Whereas the NOVOSTAR® V.I.P. II is already a smash hit on the international casino floors, NOVOMATIC will launch no less than four new VIP cabinets. Further attractions on the NOVOMATIC booth will, of course, come in the form of new games, fresh multi-game editions, jackpots and solutions as well as the omni-present video content delivery system Absolute Vision™ that will turn the booth into a truly spectacular arena of action and innovation. The teams of NOVOMATIC and its various affiliate companies look forward to welcoming visitors, partners and guests at ICE 2016. widespread appeal for aristocrat’s Big Play Complementing a star-spangled line-up of previously disclosed premium licensed games on centrepiece hardware concepts such as Arc Double, Behemoth and Wonder Wheels cabinets, Aristocrat Technologies now unveils a potent and diverse range of linked jackpot progressives and new standalone games making debut appearances in EMEA at ‘The Big Play’ on Stand S3-250 at ICE 2016. Lightning Link is the first player-selectable multi-denomination link progressive based on Aristocrat’s formidable J*Series games segment, designed to deliver sizzling jackpot chases and exhilarating game play, explained Erik-Jan van den Berg, Sales Director - EMEA. “Game performance has reached epic proportions in its native Australian market, where record sales of the game have been seen. Broader player appeal is also being established following its recent introduction on American gaming floors and we are confident that the uptake in Europe and Africa will be equally strong,” he said. “Good Fortune is another proven link game, whose strong Asian theming and powerful core maths have helped to make it the number one performing progressive in Macau,” continued Mr van den Berg. “Veering towards more discerning core games players, Good Fortune adds to a growing list of new-breed Aristocrat links, each one engaging a different level of entertainment spectrum.” Making its first appearance in EMEA at ICE, Aristocrat’s new Arc Single is described by the company as a natural extension to its broader cabinet portfolio, offering new-style gaming on a curved 42-inch HD portrait screen. “While the dual-screen Arc Double cabinets will feature only dedicated premium licensed games, Arc Single will house a growing number of standalone titles from across all game segments,” said Iain London, Product & Business Development Director - EMEA. “This provides operators with an ‘anti-box’ alternative, breaking any floor monotony with its graceful lines. “Arc can also be complemented with a range of illuminated branded wedges to create feature banks in straight and round carousel formations, creating a substantial floor presence and a player destination,” added Mr London. New titles coming to Arc Single in EMEA include Wonder 4 Tower, the latest development in Aristocrat’s ground-breaking series, offering concurrent play across up to six reel sets; a number of ‘Gold’ extensions to popular C*Series core titles Wild Panda, 5 Dragons and Miss Kitty; new J*Series jackpot themes Diamond Storm and Sugar Hit Jackpots, each with two complementary base games; and new extensions of proven E*Series games, Sky Rider 2 and Moon Maidens II. Further expanding its library of standalone games for the popular Helix cabinet in EMEA, Aristocrat is using ICE to introduce a number of new games in each of its four principal categories. New C*Series games, the majority of which now incorporate standalone progressive jackpots, include: Jet Strike, a low line high denomination air combat themed game with 3-level SAP, Hold & ReSpin and Repeat Win features; Weird Wicked & Wild, a 40 line SAP with three distinct flavours selectable in the free games feature; Fortune’s Way, packed with wilds, multipliers, a new ‘Strike Feature’ base game mechanic and the chance to win up to 450 free games; the dual-language configurable SAP ‘Collect & Go Wild’ games Wild Inferno and Wild Wings; and Hong Kong Fortunes, a new theme in the popular Super Wheel Blast family. Aristocrat’s J*Series segment is further bolstered by the addition a new Xtra Ways family, Gold Stacks, comprising Asian-style base themes Golden Prosperity and Golden Zodiac, whilst the successful Jackpot Streak family welcomes two more unique base themes, 00 Gold and Twilight Spirit. The E*Series entertainment segment continues its expansion with a broad range of new SAPenriched families. Joining the latest Sacred Guardians and Sweet Skulls family releases, more Max Stacks magic comes from Rainbow Warriors Gold Guardian and Sapphire Guardian each with an 8x4 reel matrix and a plethora of new game mechanics. Coyote Queen games The Hunt and The Prowl feature wild reels and wild symbols multiplying wins by up to 64x - and Jackpot cover symbols, allowing concurrent line and jackpot wins. Meanwhile, Wonder Wings and Galaxy Goddess games introduce a new Flip Out feature, driving a high frequency of stacks and blackout pays. Another highly anticipated development stemming from the E*Series segment, Gold Star Multigame launches to market at ICE offering highly configurable options across Sky Rider, Magic Flower and Moon Maidens games under a 4-level progressive. Aristocrat’s new M*Series segment, explained Mr London, incorporates both traditional multigame packages and multi reel set play, once more covering all gaming segments. “A new Wonder 4 Jackpots extension will be revealed on the ICE stand, alongside new core game packs in the Player’s Choice series,” he said. Joining current Diamond and Sapphire Editions and the recently released Gold Jackpots pack are Player’s Choice Ruby Edition, with overhead SAP, and Player’s Choice All Stars; in the high denomination category, Deluxe and Ultra packs gain a new stable mate in Player’s Choice High Limits – all including some of Aristocrat’s tried and tested classic games. Concluding on the Big Play line-up for ICE, Mr van den Berg stated, “Aristocrat has continued to invest heavily in design and development of new gaming concepts over the last 12-18 months, right across each and every segment. This has resulted in what will be the most comprehensively rich collection of Class III games and cabinets available anywhere on the ExCeL show floor. We look forward to sharing the fruits of those labours with operators, helping them to make the big play, creating experiences for their players that are exciting, engaging and that build loyalty throughout 2016 and beyond.” NEWSWIRE / INTERACTIVE / 247.COM P63 Preview S ict tOtAllY GAminG 2016 Sweden’s quickspin to unveil new content and promo tool set The team at Stockholm’s Quickspin could be forgiven for taking a well-earned break during 2016 after signing a string of deals during the last 12 months. Alongside some of the leading operators in their native Scandinavia, including LeoVegas, Unibet, and Vera&John, the company also put pen to paper on contracts with some of the leading UK-facing brands, such as BetVictor, William Hill, and Paddy Power. But with batteries fully-charged and the world of gaming arriving in London, they’re now raring to go and showcase their award-winning content to an even wider range of casinos and sportsbooks in regulated territories around the globe. Among the games that will be on display on stand N2-312 are Illuminous, Crystal Queen, and Razortooth, which have all attracted new adherents among slots fans since their recent launches. They will be joined by the company’s hottest new game, Second Strike. Quickspin’s first volatile 10 line game has the look and feel of a classic fruit machine, but the feature from which it takes its name gives it a unique modern twist to appeal to the widest possible demographic. CEO Daniel Lindberg and his team will also be giving a sneak peek of The Wild Chase, a fast-paced game where any wins are rewarded with re-spins with locked winning symbols, and Genie’s Touch, an enchanting game in which the title character uses her magic powers to change symbols. These in-demand games are now available on Quickspin’s own platform, following a strategic partnership with Relax Gaming. This allows the supplier to integrate their games directly with an operator and with far less of the delays normally associated with third party deals. The flexibility of this platform also allows Quickspin to provide operators with its new promotional tools, designed to help them reward customer loyalty and differentiate their offering in a crowded market place. The company now offers free rounds with up to six different bet options. This allows individual casinos to tailor rewards to their players without having to resort to the blunt tool of one size fits all offers, which are increasingly likely to alienate those for whom inappropriate stake levels are a turn-off. Quickspin will also be showcasing their new feature trigger. This gives casinos the power to plug regular players straight in to a game’s bonus rounds in return for loyalty. The gamification of such promotional tools is an increasing trend in the industry as operators look to hold onto their players in an increasingly competitive landscape. As a business which maintains a keen interest in the development of social casino games, Quickspin is well-placed to adapt some of the vertical’s best retention features for real money gaming. P64 NEWSWIRE / INTERACTIVE / 247.COM N driving players to spend faster, spend more and stay longer StylGame is specialized in the design and production of chairs and equipment dedicated to the Gaming industry. StylGame, with its royal Stool line of products, has progressively solved all issues linked to the use of Slot Machines by players and highlighted by its innovative ergonomic research conducted in 2008. The result is the integrated ergonomic system Play in Comfort, available in “Basic”(2009) and “Top” version (2012) StylGame introduces the Play in Comfort Global Experience which integrates perfectly with the latest versions of slot machines, fully involving the player and drawing him into the game dynamics. It is a revolutionary system that significantly contributes in increasing time on device and coin in, capable of maximizing the sensorial experience of the player. The mix of the features offered on the new seats, like sounds, movements, shifting, massage effect, combined to the service provided with the Service Call, emphasizes the gaming experience and allows the player to extend his moment. Service Call is a stand-alone system, that allows the player to call for any kind of service or assistance directly from the playing station. The system is conceived to keep the player focused on the game, and to provide a quality service at the same time. It works independently and does not interfere with other systems used in the hall. Does not require any existing communication axiomtek plans to make a major impact at iCe show in London with new products and deals Axiomtek Gaming is set to launch various new products in 2016 and start brand new collaborations At the biggest ICE show ever, Axiomtek Gaming will be present once again and display its latest gaming platform, embedded Mini-ITX boards, and player tracking system. The main product to be released is the GMB820, a 6th Generation Intel Skylake Mini-ITX Embedded Board. This board is highly scalable to meet different computing performance needs and also offers similar features to the recently released AMDbased board, the GMB130. Both the GMB820 and GMB130 feature the latest processor from silicon partners Intel and AMD targeting the medium to high-end power hungry EGMs. line and it’s essentially cost free.Service Call offers a prompt service that distinguishes the hall and retains the customer. The Tower Shift sliding base produced by StylGame, featuring now a slimmer design, is ideal for Slant tops and special slot machines. Tower Shift allows to achieve the ideal ergonomic configuration by letting the players easily move towards or away from the slot machine to optimise their playing position. StylGame offers also the Poker Division and Bingo Division products lines: tables specialised chairs and accessories for poker and bingo rooms. Furthermore, the AGP100 series is Axiomtek Gaming’s key product offering a wide range of I/O,COMs, up to three digital video outputs, ready to use APIs, and many more. The AGP100 series features Axiomtek Gaming’s own TrustedBoot and TrustedData, which have been verified by GLI in order to fulfill regulatory requirements for worldwide jurisdictions including Nevada, Macau, etc. Clyde Chen, Product Manager of Axiomtek Gaming, commented, “The AGP100 series is readily available for customers looking for a quick solution to meet all gaming development needs and reduce costs.” Axiomtek Gaming will be showing a slot machine demo featuring its Service Window functionality, a Player Tracking System and Axiomtek Gaming’s gaming platform. More products will be on display during the show at Booth S3-202. Axiomtek invites visitors to discover the gaming possibilities. Casino Technology aims its multi-game barrage at London S Fully armed with an abundance of bright product developments, inspiring concepts, smart business solutions and premium products, Casino Technology will stage a remarkable spectacle at ICE 2016 The ARCH slot machine with unique 42ins. horizontal customised display will rock the floor at ICE Totally Gaming 2016. ARCH is the ultimate answer to players' search for an immersive gaming experience through the dedicated full HD multi-game series Gamopolis ARCH, which includes 20 unique titles complemented by the jackpot theme The City of Games. Pyramid of Gold, Scarad Stone, Red Bird and Golden Dragon and Wizzard Blizzard are just a few of the titles from the rich palette of the Gamopolis ARCH. Stand N5-140 will also feature the premium Hot Rod slot machine licensed by Alto Gaming, the US partner of Casino Technology, combining glamorous automotive styling with outstanding interactive features and game design. The 2015 best-selling AURORA Upright slot machine will also be presented with the multigame series Gamopolis in its latest versions Highway and Speedway, each with 40 titles. Gamopolis Highway consists of a library of more than 300 unique titles with proven performance results in Europe, Asia, Africa and Latin America. Enhanced game play and improved interface and visual appearance, thanks to a new platform, is integral to Gamopolis Speedway 70 and 71. The blockbuster Asian themed progressive link 8 Peacocks with a suite of five compelling titles Peacock and Dragon, Five Blessings, The Great Warlord, The Peacock and Clover and The Magic Pearl, will also deliver a high adrenaline gaming rush boosted by the themed banks of AURORA machines and the dedicated Jackpot signage. Casino Technology Interactive will present its latest add-ons, updates and improvements to the state-of-the-art multi-channel convergency system suite, THE BIG 5, which combines five sophisticated systems Rhino, Buffalo, Elephant, Leopard and Lion. The collective suite provides the ultimate technology environment for linking landbased and online operations under a single casino brand, coupled with an intelligent business solution framework, world-class customer care, variety of management tools and compelling casino content. nMi to continue unprecedented growth in 2016 Attending ICE Totally Gaming, NMi will exhibit with a new stand and a larger footprint. At N6-250, NMi will discuss how expertise and knowledge in the field, along with flexibility and capacity to deliver, continues to build successful customer partnerships NMi, the market leading gaming laboratory, has over 40 years' experience serving the gaming industry across the world and is a centre of international expertise in compliance, testing and auditing. To celebrate their unprecedented growth during 2015 in iGaming, land-based, lottery and security services NMi are also holding a drinks reception in Greenwich, a cable car ride from the Excel. Already seeing a strong start to 2016, NMi enables major players in the gaming industry to continue to see the benefits of developing partnerships with the NMi team. Julian Borg-Barthet, NMi’s Gaming division Business Development Manager: “NMi have come a long way, establishing partnerships with many of the biggest players in the gaming industry worldwide, while maintaining the highest standards regardless of the markets we serve. Our ambitions for 2016 are strongly around increasing our resources, building on our unparalleled customer service, and testing support resources.” N Following announcements of accreditation in the Bahamas and Portugal, and the extension to its landbased accreditation in December 2015 in Lithuania, NMi stays ahead of the emerging markets. With expert teams in place who have the knowledge and experience to support customers in new markets and developing jurisdictions, NMi proves its commitment to providing full coverage of highly regulated markets to their customers. With laboratories in the UK, Italy, the Netherlands and Canada, NMi’s customers can be confident that, as the gambling industry approaches interesting times and extensive regulatory requirements increasing across the world, NMi has the capacity in compliance testing and auditing to build successful and productive relationships as a partner. Andrew Rosewarne, Director: "Modern compliance professionals have little appetite for risk and NMi's expertise and knowledge in the field and commitment to quality is second to none. We are seeing unprecedented demand for our services and hope to meet new and existing customers once again this year at our stand.” inspired plans to KO the competition with virtual Reality at iCe Inspired will be showcasing its new Mike Tyson product collection at ICE on stand S2-310, as well as a range of its industry leading Virtual Sports, mobile games, and VLT cabinets This year visitors to the Inspired stand will have the exclusive opportunity to step into the ring with Mike Tyson - in Virtual Reality. Demonstrations of Inspired’s new Virtual Rush Boxing game for retail and online, along with a new suite of products for sports betting, casino, slots, and social sectors, all featuring heavyweight legend Iron Mike, will be available to play. And don’t miss the chance to win a pair of boxing gloves signed by the man himself. Delegates will also have the chance to experience a range of Inspired’s award-winning Virtual Sports, which will be streamed across the stand. Prepare to be blown away by the new supercharged ‘Match Day’ format for Rush Football 2 which gives players a life-like football betting experience and the thrill of watching non-stop matches while being able to place bets during games. Visitors can get their hands on top performing mobile and omnichannel games, including the chart-topping Centurion, Inspired’s biggest bonus game to date. Execs will be on hand to discuss how operators can maximize the revenue of their mobile games through the integration of Inspired’s Remote Gaming Server (RGS), Virgo. Always at the forefront of gaming development, Inspired will be unveiling its latest marketleading innovation in 2016, ‘Virtuals on Demand’. These products will be available to play through its RGS and will feature in-play bets which will enable gamers to enjoy Inspired’s world leading Virtual Sports anytime, anywhere. Alongside all this, Inspired’s latest VLT cabinets, Optimus and Inceptor - available on their G2A compatible terminal platform, Core Connect will be on the ICE 2016 stand. Gerhard Burda, Acting Chief Product Officer at Inspired, comments: “ICE is a strategic focus for Inspired as it gives us an opportunity to showcase our industry-leading gaming technology and content on home turf. We want to ensure that everyone who visits our stand at ICE experiences firsthand why we are renowned for being the company that delivers entertainment with an edge.” NMi offers services that include RNG, gaming system and game testing including VLT, lottery, iGaming, mobile, social gaming, live dealer, retail and casino auditing, RTP monitoring, change management, security auditing and PCI-DSS services, across multiple jurisdictions. NEWSWIRE / INTERACTIVE / 247.COM P65 S Reports SOuth AmericA - cOlOmbiA Battle for control and legitimacy In a country with an extraordinary passion for gambling, Colombia is often at odds with itself when it comes to controlling its urges Gambling is an extremely popular past time in Colombia. According to the latest figures released by the Colombian Gaming Control Board (Coljuegos) 40 per cent of households have at least one gambler in their family while the gaming industry generates revenues of more than $10bn pesos a year and has grown on average between 4.5 and 5 per cent per year. Despite illegal gaming, which remains widespread, Colombia has consistently proven to be a bright spot in the Latin American casino industry and the number of slot machines and casinos has more than trebled over the last ten years. The industry looks set to experience continued growth over the coming years with a new regulatory board now in operation. This was after a number of scandals involving the previous gaming board ETESA (The Territorial Enterprise for Health) which collected gaming revenue on behalf of to the health sector. After a number of high profile scandals, when it was revealed that members of the board were accepting bribes in return for stays of closure, a newly appointed Gaming Board was set up in 2012. Coljuegos is currently checking all gaming operation in Colombia to make sure that operaP66 NEWSWIRE / INTERACTIVE / 247.COM N tors are following the terms set out in their licences and there have been a number of high profile raids of slot parlours and bingo halls of late. However illegal gaming remains a huge problem. There are at least least 70,00 illegal slot machines in Colombia as well as 200 offshore operators targeting the market which is against local gaming law. A study carried out jointly by Colombia’s gaming control board and the National Federation of Merchants (Fenalco) revealed earlier this year that at least 2,000 local businesses in Bogota are operating illegal slot machines on their premises. This is despite the fact that heavy penalties are now in place for non compliance with those found guilty of offences liable to pay of up to $50m pesos (around U.S$20,000) per illegal slot machine as well as six to eight years in prison. All the same while it is estimated that illegal gaming still accounts for around 20 per cent of all bets made in Colombia the legal sector has continued to grow year on year. According to a study carried out by research group Quali on behalf of Coljuegos there is still a huge opportunity to bring newer brands into the market as there is rising demand amongst younger players. Colombia already offers a wide and diverse spectrum of gaming across all platforms. While the market does face a number of challenges such as a high tax rate for slot parlours and casinos, a declining horse racing industry and a high rate of illegal gaming Colombia could provide a number of exciting opportunities for operators in the years ahead. Now that Coljuegos is looking to expand the gaming offer, the industry stands on the threshold of many significant changes which look likely in sports betting, casinos and slot parlours as well as online gaming. SLOT MACHINES AND CASINOS Slot machines, casino games and bingo are granted via licence granted to them by Coljuegos which authorises them on a concession basis to any private company that is able to operate them. Casinos in Colombia are categorised in the same way as slot machines. A fixed monthly fee per slot or gaming table is then paid to the board, whilst a sales tax is also paid on each slot. The minimum number of slot machines per parlour is 80. Licences can be granted for no less S than three years and no more than five. Today there are an estimated 3,200 slot parlours bingos and casinos in the country, with 83,558 slots nationwide run by 384 licensed operators. According to figures released by Coljuegos, the sector reported growth of around ten per cent in 2014 and taxes generated for the health sector increased by 25 per cent. According to the latest estimates they could generate as much as U$756m in 2015. In future all slot machines in Colombia will be connected to a centrally government controlled server. The connection of all slot machines online was first considered in 2008 when Colombia changed its gaming laws and was then passed into law in 2010. The online monitoring of slot machines will involve a total of 54 operators and 396 gaming operations in all. Although the new system might bring a greater level of accountability to the industry local operators have been less enthusiastic with the new move which they say will come with a multimillion dollar price tag. According to Rocío Albornoz Gaitán Head of l1 There are at least least 70,00 illegal slot machines in Colombia as well as 200 offshore operators targeting the market which is against local gaming law. A study revealed that at least 2,000 local businesses in bogota are operating illegal slots l 2 N There are an estimated 3,200 slot halls, bingos and casinos in the country, with 83,558 slots nationwide run by 384 the Federation for Casinos and Bingo Businesses (Fecoljuegos) many slot machines currently in operation date back to before 2004. These would not be able to be adapted to the new system meaning that up to 30,000 slot machines would have to be replaced. Replacing these machines would cost an estimated US$330m, while implementing the necessary software in place for existing machines so that they may comply with the new online system could cost a further US$17.5m Despite this the gaming board has gone ahead licensed operators. The sector saw growth of around 10 per cent in 2014 and taxes for the health sector increased by 25 per cent. 3 Colombia’s ‘second city’ Medellin was once the murder l capital of the world with 17 murders every day in 1991. It has since undergone a renaissance and is now one of the country’s main cultural hubs. NEWSWIRE / INTERACTIVE / 247.COM P67 S Reports SOuth AmericA - cOlOmbiA Pari-mutuel sports betting in Colombia is limited to football matches after an agreement was reached with Colombia’s first division where both parties agreed to work closely to together to ensure transparent and legal betting. with the new scheme. According to the schedule now set out, operators must have all gaming equipment connected to the centrally controlled server. All operators must be in full compliance with the new regulations by February 2016 which is when the new system goes live. Before the new regulations went into place operators paid a fixed tax rate as established by Law 643 of 2001, which depended on the type of machine on site. Once they are connected online the majority of slot machines will pay a value close to 12 per cent of their income, after deducting the prizes paid. The tax burden on casinos has been an increasing cause for concern, with some operators warning of a raft of closures in the near future. In January 2015 the National Consortium of Gaming and Gambling Concessionaires (CONNAZAR) warned that small and medium gaming establishments could go out of business due to a growing tax burden. CONNAZAR’s legal adviser León Darío Montoya complained to press that the heavy taxation, which has been generated from tax reform on the industry, now equates to three tax value units in Colombia or around US$35 per gaming P68 NEWSWIRE / INTERACTIVE / 247.COM N position per month. “In addition an average of 12 per cent of gross revenues is applied for rights; one per cent is applied as an administrative fee, a corporate income tax of 9 per cent is applied plus an income tax of 25 per cent, excluding the wealth tax or surcharge paid by large companies,” he said. Combined taxes he said were a “choking burden on the industry.” VAT is also very high. Taxes were hiked on cigarettes, alcohol and gambling and were designed to provide emergency funds through until the end of 2011. For casinos VAT was raised from 5 per cent to 16 per cent and is still in place now. However, head of the gaming board Cristina Arango has defended the high tax rates arguing that under Colombian gaming law the government has the monopoly over gaming and as such those companies are privileged to be offering these services. She also argued that income tax can now be deducted from the awards paid in cash which are less than $50m pesos. Slot machines are the most popular form of gambling in Colombia: 9.2 times higher on average than other types of games and the third type of gaming which is played on average per week (2.2 days). In addition they come in second place in terms of entertainment in which Colombians spend the most per day (U$S13.15). The leading operators in Colombia are Codere and the Casino Winner Group. Codere has been present in the Colombian market since 1984. Codere currently operates 5,975 gaming machines, 53 Gaming halls in a total of 130 municipal districts throughout the country, including Bogotá, Cartagena, Barranquilla, Medellín, Pasto, Cali, Ibagué, and Bucaramanga amongst many others locations. These slot parlours are located in wide variety of spots including the biggest commercial districts of the largest cities. The company also operates fully fledged and large scale casinos. In 1999, CODERE began its operations of the Cali Gran Casino which in 2009, became the largest casino in Colombia after it was refurbished. It also recently opened the CrowN Casino Palatino in Bogotá as well as its CrowN Casino Unicentro and CrowN Casino San Rafael, under the premium CrowN Casinos brand while in 2013, CODERE opened the first gaming rooms under the concept Fantasy Royal Light, in Medellin and Monteria. In 2014 Codere reported revenue of S €31.4m and EBITDA of €6.9m from its Colombian operations. The other major operator with around 50 per cent market share is Winner Group owned by Cirsa. Winner was founded in 1997 with 17 slot N parlours. Today the company operates 65 slot parlours that are located in 25 cities around the country. Cirsa entered the Colombian market in 2007 when it bought a 75 per cent stake in the Winner group. In October 2010 Cirsa-Winner opened a new US$1.3m casino in the city of Barranquilla called the Río Casino. In June 2011 Cirsa-Winner announced that it had bought Colombian gaming company Unidelca which has 41 slot parlours and eight casinos nationwide strengthening Cirsa-Winner’s position in the market considerably. The group now runs casinos in Bogotá, Medellín, Cali, Barraquilla and Cartagena Armenia, Pereira and in other cities such as Montería, Sincelejo, and Manizales. Today the chain generates 2,500 direct jobs and around 10,000 indirect jobs, operates more than 220 gaming tables which is equivalent to around 50 per cent of the total in Colombia and, operates around 6,000 slot machines - around 10 per cent of those registered in the country. Over the next years the company plans on focusing on five of its ten brands: Broadway, Caribbean, Rio (which is its premium segment) Hollywood, and Rock & Jazz while it will close its Circus, Cosmopolitan, Havana and Real Games brands. In 2009 the company reported turnover of $107,000m pesos and net profits of $23.500m. By 2013 this had increased to $293,700m and $60.144m respectively. NEWSWIRE / INTERACTIVE / 247.COM P69 S Reports SOuth AmericA - cOlOmbiA l1 Aracataca, the birthplace of author Gabriel García Márquez, once held a referendum to rename the town ‘Aracataca-Macondo’ after the fictional town of Macondo from his famous book One hundred Years of Solitude. Unfortunately, the referendum failed due to low turnout. 2 Colombia is the second most l biodiverse country in the world, after only brazil which is 10 times its size. It is one of only 17 “megadiverse” countries in the world. 3 Colombia is part of the Ring of Fire, l a group of countries in the Pacific Ocean vulnerable to earthquakes and volcanic eruptions. 4 Colombia has the highest coastal l mountain range in the world - The Sierra Nevada de Santa Marta (also a national park that covers 383,000 hectares. Its highest peak s also Colombia's highest mountain - Pico Cristobal Colon (Christopher Columbus) standing at around 5,775 metres above sea level or 19,058 feet. SPORTS BETTING In October 2013 Coljuegos announced that it would allow pari-mutuel sports betting. The bidding process ended in April 2014 after Coljuegos had carried out two public hearings on the issue with the aim of selecting a single national operator to operate the game nationwide. The licence was awarded to local gaming company Corredor Empresarial S.A. which also runs a very popular lotto game called Super Astro. The company was granted the right to operate pari-mutuel sports betting after winning against GTECH (now IGT). Coljuegos analysed the two proposals and assigned scores according to the percentage of gross gaming revenue which the operator offered to provide to the public health service with a minimum set value of 17 per cent of gross sales. The board also took into account the total value of the marketing budget which each company offered to allocate to sports betting as well P70 NEWSWIRE / INTERACTIVE / 247.COM N S According to the recent study commissioned by the gaming board, online gaming is becoming increasingly popular especially among more affluent Colombians, with 60 per cent of the gambling public using the internet to make a bet as the number of betting terminals each company agreed to establish nationwide. On announcing the winning bid Head of Coljuegos Cristina Arango said: “With this offer, which is 17 per cent higher than the minimum stipulated, the public health service will receive over 50 billion pesos.” The company now how the right to offer parimutuel sports betting on an exclusive basis for the next five years. The company will provide the public health sector with 24 per cent of gross sales generated by the game which could exceed $50bn pesos (US$26,291,483.52) over the duration of its contract. Pari-mutuel sports betting is limited to football matches after an agreement was reached with Colombia’s first division (DIMAYOR) where both parties agreed to work closely to together to ensure a transparent and legal betting offer on Colombian professional football matches. But it is believed that this could be expanded to encompass a much wider variety of sports in the future and locals can already bet on the outcome of matches outside of Colombia. The game went live in October 2014. President of Organisational Development for the company Luis Omar Torrad told press that pari-mutuel sports betting underlined the fact that Colombia is becoming an increasingly vibrant and varied gaming market. “Pari-mutuel sports betting offers a new alternative to consumers who like to bet and will also attract sports fans who will now have another reason to enjoy the spectacle of their favourite sport,” he said. The minimum stake is $2,500 pesos (US$1.3) including VAT which will rise each year. The prize fund is be made up of 58 per cent of gross sales not including VAT. From this amount a N minimum of 50 per cent will be destined for the biggest prize while the rest will be divided up into the lesser categories of winning bets. The highest prize for guessing 14 results correctly is $100m pesos with a rollover if there is no winner for that week’s draw. For now the game is offered twice during the week on Wednesdays and Thursdays and on Saturdays and Sundays and should eventually be available in around 4 thousand points of sale according to data released by the Finance Minister Mauricio Cárdenas. The new sports game comes after a sports themed lottery known as Ganagol failed to make much impact on the market. In 2005 Intralot announced that it had signed an agreement with the gambling board to run a games called Ganagol. Intralot predicted the establishment of a sales network of around 5,000 pointsof-sale throughout the country by 2010. Intralot would install the game via an integrated on-line lottery system using its Lotos platform. Operations began in June 2005, but sales for Ganagol were low and in February 2008 Intralot claimed that the game was operating at a loss. Pari- mutuel betting is now widely available through Colombia’s lottery outlets including Gana, Jer, Paga Todo and Gane amongst many others. Via its website www.lasdeportivas.com. locals can also check the results of football matches and check the forecasts for each match up. According to Cristina Arango, since the game went live in November, sales for the new game now stand at around $2.325bn pesos around US$865.000 . Virtual sports betting is also now permitted in casinos and slot parlours, bars and hotels on NEWSWIRE / INTERACTIVE / 247.COM P71 S Reports SOuth AmericA - cOlOmbiA It is estimated that if online games were operated by the federal government then it could generate another $19bn pesos for the Colombian health sector in the first year. horse racing and other sports. In June 2014 Inspired Gaming Group announced its first Virtual Sports customer in Colombia, GENTEC (the Betancur Group). With the granting of the licence for parimutuel betting it is believed that the sports offer in Colombia could begin to expand in the near future but this expansion could be limited. There are no sports betting shops in Colombia. Rather the sports betting offer is strictly limited for now to pari-mutuel betting via terminals located in lottery outlets. The only company allowed to offer sports betting in Colombia is Corredor Empresarial S.A. As yet the gaming board has given no indication that it plans on broadening the industry to include bricks and mortar sports betting shops. HORSE RACING According to Colombian gaming law bets on horse races staged either locally or from abroad are legal and are licensed by the municipality or district where they are located. Licences are granted for ten years. In its heyday the horse racing industry employed over 40 thousand people in Colombia but today horse racing in Colombia is in sharp decline and a total of eleven tracks have closed over the years. This is due to a lack of local interest in the sport, and according to industry insiders a lack of willingness of the government to promote the industry. According to Luis Felipe Triana, President of the Colombian Thoroughbred Organisation in an interview with local press in June this year: “What has happened is that the horse race industry in Colombia has has no backing from the government and zero commitment.” In an effort to revitalise the industry the government amended the 1993 act and reduced the tax from 12 per cent to 1 per cent tax on gross sales for the right to stage races . Previously tracks had to pay 12 per cent but in 2010 the P72 NEWSWIRE / INTERACTIVE / 247.COM N government reclassified horse racing as a sport as opposed to game of chance in order to provide a boost to the industry. However this has had little impact on the industry. The Hipódromo de Los Andes race track - a major racetrack located in the municipality of Chía, in the north of Bogotá, which had been open in 1978 was closed in 1987 heralding the decline of the industry. The racetrack of Los Comuneros, located in Guarne in the province of Antioquia, finally closed its doors to the public in 2008 after a long battle against bankruptcy. The track had debts of $13bn pesos (US$6m) and its licence to run sports betting had run out in February 2008. The Villa de Leyva track had been closed since 1998 and was reopened in 2007. Colombian company Inturf held the five-year licence to run the racetrack and was also granted permission to open 60 points of sale in Colombia to offer horse race betting. However that too closed in 2012. In the past locals were also able to bet on the outcome of races at the Villa de Leyva racetrack in a game called El Hípico Millionario. Since the track closed the game has been unavailable and the same game is not offered via any of the new racetracks. Despite these setback there have been two recent openings. A new track was opened in 2013 also by Inturf after the company decided that the only way to make horse racing profitable was to move it nearer to the capital. The Parque Hipódromo de El Rosal is just 18 kilometres away from Bogota. The track however is not faring well. The track is now only open once every fifteen days and races are attended by crowds made up of only 40 to 50 people according to reports in local press. The only other track is located in the Department of Cesar. The racetrack San Francisco in the city of Valledupar opened in December 2013. It is hoped that the race track could spark a renaissance in the sport. Located just five minutes from the Alfonso López Michese airport in the city of Valledupar and set in one of the most fully developed zones in the city the racecourse was built in an area of 32 hectares and is the first in the Colombian Caribbean region. It is hoped that the racetrack will increase tourism in the region as well. However, the track has encountered serious obstacles. Built by private investors, it was an- S Essential information and facts about Colombia: In southern Colombia, the 'Colombian Massif' is where the Eastern and Central Cordilleras split. They are joined by a third - the Western Cordillera and all run for hundreds of kilometres northwards. These gargantuan ranges are divided by the inter-Andean valleys of the Magdalena and Cauca rivers. Colombia is split into 32 'departments' or provinces, covering five geographical regions: Andean, Caribbean, Amazonian, Orinoquian and Pacific. Colombia has 58 National Parks (almost the same amount as the U.S) that cover around 10 per cent of the national territory - some 12,602,328 hectares - and are home to some of the most endangered ecosystems on the planet. There are plans to enlarge existing parks and establish more to reach a 14 per cent coverage. Various archaeological sites, amongst them some of the most important in South America such as the Lost City (Ciudad Perdida) of the Tayronas and San Agustin among others. Not one but two deserts – La Guajira peninsula is one of them and forms the northernmost tip of South America. The national currency is the Colombian Peso. 90 per cent of the country is Catholic. Vast coastal wetlands and savannahs – home to various wildlife sanctuaries and swathes of Dry Tropical Forest – some of the last places on Earth where this ecosystem still exists. nounced in December 2014 that it could not offer horse racing betting because it did not have the proper permits from the local government or the gaming board. However the issue has since been resolved and the track is now up and running. It is believed that the track could be the most important horse racing venue by 2018. Via its website it offers races transmitted in real time over the internet and races, will it is hoped, be simulcast in sports betting shops throughout Colombia. The owners have also expressed their intention to apply for an official pari-mutuel license and eventfully open as many as a thousand horse race betting shops nationwide over the coming years. This, in light of recent closures would, however, seem overly optimistic as Colombians turn away from horse race betting and instead bet on other sports such as football via the internet. This trend is likely to continue especially as the gaming board is actively seeking to increase the sports betting offer both via pari-mutuel betting and could regulate the online sports betting space in the near future. N ONLINE It is estimated that if online games were operated by the federal government then it could generate another $19bn pesos for the Colombian health sector in the first year. According to the recent study commissioned by the gaming board, online gaming is becoming increasingly popular especially among more affluent Colombians, with 60 per cent of the gambling public using the internet to make a bet. Baltazar Medina, Head of the Colombian Federation of Gaming Businessmen (FECEAZAR), said the study was highly encouraging as it pointed to the fact that there was still room for considerable growth in the sector and that there was “plenty of opportunity to bring more gaming brands with newer models on board.” Indeed demand for online gaming is growing especially amongst those with a higher income and young adults. The study also found that demand is particularly high for online gaming and live in-play gaming across multiple platforms. Colombian gaming law grants the gaming board the right to offer online games on an exclusive basis. In 2013 Coljuegos released a statement to the press saying that it was “carrying out the necessary studies to regulate games of chance on the internet, in order to offer new alternatives for the market.” The board is becoming increasingly vociferous in its statements aimed against offshore operators which are offering their services locally. In 2013, in what was to be believed to be a move ahead of the creation of a set of new regulations, the board issued a number of warnings to unlicensed operators accusing them of undermining the funding of public health services. Then President of Coljuegos Rodrigo Vélez Jara said that all sites offering their services to locals were acting outside of the law and also released a strongly worded statement to locals saying that not only was betting via offshore betting sites was against the law but the government could not protect players with any protection while they were playing online. The Gaming Board’s increasingly tough public stance on the issue could herald major changes in the near future. In the past Coljuegos has been strongly protective of its monopoly over gaming and while illegal gaming has proliferated the board is waging an increasingly visible war on illegal gaming in the media. It is believed that NEWSWIRE / INTERACTIVE / 247.COM P73 S Reports SOuth AmericA - cOlOmbiA The Chance Game, also known locally in Colombia as “Apuestas Permanentes,” is a daily numbers game that allows the player to choose a figure made up of no more than four numbers. this will soon expand to online gaming and could lead to the implementation of a number of measures which could include the blocking of offshore operators in Colombia and possibly penalties on players found to be breaking the law. However the debate on exactly how Coljuegos would go about preventing offshore operators from targeting the market is at an early stage in terms of providing concrete solutions. But once Coljuegos permits online gaming it will in all likelihood seek to protect its monopoly and enter into an agreement with an operator to offer online gaming on its behalf. What is also clear is that sports betting is becoming increasingly popular in Colombia. During this year’s Copa America (Latin American Football Cup) Coljuegos warned against betting on sports which rose during the event. In an interview with local press earlier this year head of the board Cristina Arango said: “Online gambling should be regulated because there is a growing demand for the product and from a legal point of view this has not been met. Additionally, it is a part of the market that has not been dealt with in Colombia . . . Once you’ve made the decision public policy coordination becomes relevant especially when it comes to controlling illegal operations,” she said. In addition as part of this year’s Colombia’s National Development Plan Coljuegos is seeking permission to offer a number of new games such as instants and online games and sports betting over the internet. Colombia’s National Development Plan is aimed at setting the guide- 2 Pristine Caribbean beaches make Tayrona National Park a l1 Just over 35 years ago, Ciudad Perdida, the “lost city,” was— l like much of Colombia—undiscovered and off-limits for travel. This spectacular archaeological site in northern Colombia had disappeared into inaccessible wilderness populated by violent militia and drug traffickers. Now the cleared mountaintop terraces shine like a green grassy beacon declaring the country’s rebirth as a destination at the crossroads of the Caribbean and South America. P74 NEWSWIRE / INTERACTIVE / 247.COM N standout in northern Colombia. The park is one of several natural and cultural attractions in the area that include the 16th-century city of Santa Marta and Ciudad Perdida. 3 Colombia has had a turbulent history. Civil war (1899l 1902) claimed 100,000 lives, and La Violencia (1948-1957) cost 300,000 more. S lines for growth and improvement in the country and there are three articles in the new Plan which could herald major changes in the industry. Online games are not covered in current gaming law and the federal government is seeking to have these games included in this year’s National Development Plan as it considers itself the ideal body to launch and operate new games. Cristina Arango told press in March this year: “If we have a state entity that knows the subject, it is best for that entity to manage these games, but the earmarking of resources for health and for the departments remains the same, and will not change,” she said. LOTTERIES The lottery market in Colombia is extremely varied and there is a wide and extensive sales network throughout Colombia. However, the most popular lottery games in Colombia are Chance, Baloto and Super Astro. Combined all lottery games represent around 1.5 per cent of Colombia’s gross domestic product. Baloto began fourteen years ago while Chance started over 60 years ago and Super Astro began in N 2000. The Chance Game, also known locally as “Apuestas Permanentes,” is a daily numbers game and it allows the player to choose a figure made up of no more than 4 numbers. Chance first began in the late 1970’s in the region of Antioquia and quickly spread nationwide although it was illegal. It was finally legalised in 1982. In 2014 sales for Chance reached US$860m. There are draws throughout the day and an extensive sales network. According to a recent study carried out by Coljuegos Chance has the highest brand recognition in Colombia and 83 per cent of those interviewed had played the game recently while 63 per cent said it was their favourite lottery game. Chance is offered via a sales network Paga Todo Grupo Empresarial en Linea S.A. (GELSA) which is the largest privately-owned ‘Chance’ gaming company. In 2002 GTECH (now IGT after the companies merged in 2015) and GELSA joined together to officially launch ‘Apuestas Permanentes’ (Chance), utilizing GTECH’s technology. In January 2011 GTECH announced that it had signed a five-and-a-half year contract extension with Grupo Empresarial en Linea S.A. (GELSA), to continue providing online lottery technology and commercial services in Colombia. While Chance offers a 1 in 1,000 possibility of winning, Baloto offers odds of 8.1m to one. The Baloto game consists of guessing correctly 6, 5, 4, or 3 numbers out of a total of 45. Baloto runs twice a week and there are around 10,000 points of sale nationwide in 420 municipalities in Colombia. Baloto tickets are more expensive standing at $5,500 pesos for a ticket while customers can pay $7,500 pesos to play Revancha (Revenge) which allows the customer to participate in a second draw with the same numbers. Baloto is aimed at customers with a higher disposable income while Chance is quicker and provides a higher chance of a payout although the prizes are smaller. GTECH was initially awarded a 10-year concession contract to bring the Baloto game to Colombians in December 1999 and the first draw was held in January 2001. In its first ten years GTECH recorded sales of over $1.5bn pesos for the game. In the time between 2001 and 2012, GTECH launched a wide array of other lottery games in Colombia, generated 20,000 direct and indirect NEWSWIRE / INTERACTIVE / 247.COM P75 S Reports SOuth AmericA - cOlOmbiA In November 2015, the Colombian l1 Gaming Control board announced 2 l plans to block offshore gaming sites offering their services to locals. The new rules follow the largest crackdown in Colombian history on the land based sector with the board announcing that is has broken the record when it comes to the confiscation of illegal gaming equipment and machinery. According to the head of the board Cristina Arango, the board has so far confiscated 2,512 pieces of gaming equipment in total and imposed fines of US$13,600,000m so far in 2015. The board plans to block sites via local police agencies in what could herald one of the strictest polices again online gaming in the entire region. “We have identified around 200 sites and the idea is to control them via a program in conjunction with the Ministry of Technology and Information and the Cyber Crimes Police. With them we are setting up a similar scheme to the struggle against child pornography in order to block these gambling pages on football, poker and some online lotteries,” Cristina Arango said. jobs and transferred more than $264m pesos to Colombia’s’ health sector selling in the same period over US$843m in tickets. GTECH’s licence to offer the game was extended in 2011 for five years. The company has announced plans to include new innovations to the Baloto game and it is estimated to generate revenues for GTECH of approximately US$55m over the next five-years. Baloto generated sales of $3.43bn pesos in 2015 and sales for the game are predicted to increase by as much as 10 per cent by the end of 2015. The licence extension means that GTECH will expand its sales network to 10,000 and will deliver an estimated 32.32 cents per pesos in sales back to the Health Department. The gaming terminals are located nationwide and are present in almost every single supermarket chain in Colombia. Points of sale also allow Colombians to pay utility bills and offer a full complement of transaction-processing services (through its brand VIA™) that include cellular phone topups, bill payments, and money transfers. P76 NEWSWIRE / INTERACTIVE / 247.COM N Meanwhile, the current concession of Lotto game Super Astro came to an end in April 2015 but was re awarded to Colombian company Corredor Empresarial S.A which has operated Super Astro since 2010. The new licence grants the company the right to offer the game for another five years during which time it will return 24 per cent of gross income back to the health sector. Since its introduction onto the market the game, which is a lottery type game based around the signs of the zodiac, has reported sales in excess of $359bn pesos. The company currently operates more than 51,000 Super Astro sales terminals nationwide. The game has reported rates of growth averaging 41 per cent since its launch and is especially popular amongst those with a medium to high level of education. Sales for the product added to around US$274m by June last year and reached US$370m this year. So far the game has raised US$45m for the public health sector. Colombians can also buy lottery tickets online via Smartphones or the web via a mobile application by logging into lajuega.com. The site allows players to access the site or download the application, and play a number of lotteries on offer in a number of states throughout Colombia with any locally issued credit card. This channel aims to increase sales of lotteries by around $10bn pesos over the next five years. LaJuega technology was developed locally and is promoted by the Presidency of the Republic through the Entrepreneurship Fund and the Ministry of Technology and Information from Colombia. Meanwhile, other points of sale are offered by the Grupo Jer which offers an extensive sales network of both their own lottery products as well as products offered by other companies such as company Corredor Empresarial S.A in Boyacá and the Amazonas. Gana also offers points of sale in 125 municipalities in Antioquia and Gane has 700 points of sale in Valle del Cauca. S It is believed that gaming income for the state could increase substantially if the new provisions are approved. According to the latest estimates, new lotteries and instants could generate around $10bn pesos by the fifth year. Besides Chance, Baloto, and Super Astro there are also a wide number of games offered by each state. However, the local lottery sector per region is in decline and the products have been losing popularity in each province for over ten years. They have also been plagued by a number of corruption scandals. The most recent of which was in March 2015 when ex head of the Lottery Board for the state of Huila, was arrested along with a former legal representative of a lottery firm, for alleged irregularities in the awarding of a lottery licence worth millions of dollars. As a result of falling revenues and corruption scandals it is looking increasingly likely that local lotteries could be put under the control of the gaming board in order to raise revenue. As already mentioned plans to take lotteries out of the control of local governments and place a number of new games under the control of the Colombian Gaming Control Board (Coljuegos) are now underway as Colombia debates this year’s National Development Plan. If the clauses introduced by the national government are apN proved this could lead to major changes in the Colombian lottery sector. New plans now being discussed would affect online gaming, sports betting and a number of lotteries. However local leaders are arguing that the federal government is seeking to wrestle financial control of lotteries and other games away from local districts in a bid to strengthen federal authority over local districts. The Government has introduced three articles to Colombia’s most recent National Development Plan which would affect the gaming industry as it seeks to make way for new games which have yet to be developed on a large scale including instant lotteries, online gaming and sports betting. However, the Federation of Departments have argued that plans to move lotteries from state control to federal control would be unconstitutional as the Constitution grants the 32 departments control and exploitation of all local lotteries and changes to that law could not be made via the National Development Plan. Amilkar Acosta, President of the National Federation of Departments, qualified the new proposals as an “absurdity” as it would give Coljuegos power to be both “judge and jury” when it came to exploiting any new games authorised in Colombia. It is believed that gaming income for the state could increase substantially if the new provi- sions are approved. According to the latest estimates, new lotteries and instants could generate around $10bn pesos by the fifth year. Coljuegos is also looking increasingly likely to permit Keno. In June 2014 the board held a meeting in which a discussion on how Keno could be regulated in the future in Colombia. Twenty two people were present at the meeting and expressed their interest in operating the game. The comments made by the participants are now being analysed and will be taken into account as the board seeks to regulate the game and offer it in the near future. In return for being granted the right to run the game the operator will have to return 17 per cent of gross sales to the health sector. BINGO In Colombia licences to run bingo halls are granted in the same way that they are for both slot parlours and casinos, but the minimum number of seats depends on the size of the population of the municipality in which the bingo operates. Bingo is becoming increasingly popular in Colombia and the number of bingo halls has more than tripled since 2002. The number of bingo positions grew 13 per cent from 21,398 in 2013 and to 24, 677 in 2014. The market leader is Codere. NEWSWIRE / INTERACTIVE / 247.COM P77 S Reports emeA - SOuth AFricA Flourishing despite market limitations South Africa is a huge gambling market with even more potential for growth. however an online gambling market is still looking unlikely despite calls to amend the law and open up the casino online gambling sector The southern most country in Africa, South Africa, is bordered by 2,798 km of coastline stretching along the South Atlantic and Indian Oceans whilst in the north by neighbouring countries Namibia, Botswana and Zimbabwe and in the east with Mozambique and Swaziland and Lesotho nestled in the middle. South Africa is the 25th largest country in the world by land area and with close to 53 million in population it is the world 24th most populous nation. The country is multi ethnic and encompasses a wide variety of cultures, languages and P78 NEWSWIRE / INTERACTIVE / 247.COM N religions. It is one of the few countries in Africa never to have had a coup d’etat and regular elections have been held for the last century. The black Africans have sought to recover their rights from the dominant white minority although it wasn’t until 1994 the vast majority saw discriminatory laws repealed or abolished. Since 1994 all ethnic and linguistic groups have had political representation in a constitutional democracy and today South Africa is often referred to as the Rainbow Nation to describe the multi cultural diversity. The government is a parliamentary republic and unlike other republics the President is both head of state and head of government. There are nine provinces in South Africa – Eastern Cape, Free State, Gauteng, KwaZuluNatal, Limpopo, Mpumalanga, Northern Cape and North West Its economy meanwhile is the second largest in Africa after Nigeria and the 34th largest in the world. South Africa has the seventh highest per capita income in Africa even though poverty remains widespread. But on the back of the global recession the country is struggling. GDP in 2014 was $704.5bn and annual real GDP growth fell to 1.5 per cent in 2014 and growth was slow last year. The economy has been affected by its most protracted industrial action since apartheid and weak demand from trading partners. The country has a high level of poverty and unemployment rates and is ranked in the top 10 countries in the world for income inequality. Only 15 percent of South African jobs are in the informal sector. Household debt, rising taxes and high level of interest rates continue to affect private demand S whilst the banking sector has been weakened by the concentration of credit on households. Unemployment is sitting at 25 per cent and in a bid to create some jobs five sectors have been highlighted to help boost economic growth including advanced manufacturing, infrastructure, natural gas, service exports and agro processing. Meanwhile South Africa is a popular tourist destination and tourism direct GDP was R103.6bn in 2013 (around 2.9 percent contribution). Total tourism spend in 2013 was R218.9bn of which 57 per cent came from domestic visitors and the remainder from international visitors. Some 14.3 million non resident visitors came to South Africa during 2013 and this has helped boost employment with the tourism industry employing around 4.4 percent of people in South Africa. The figure is an increase from 13.1 million in 2012 and 12.1million n 2011. In June 2015 there were a total of 610,092 visitors to South Africa of which 113,689 came from overseas. l1 The Palace of the Lost City resort hotel is the largest theme l 2 N resort hotel in the world as well as the largest building project undertaken in the southern hemisphere. South Africa has the cheapest electricity in the world and generates two-thirds of Africa's electricity. South Africa is one of the most generously endowed geographic solar GAMBLING MARKET Gambling was restricted in South Africa from as early as 1673 and although the 1965 Gambling Act banned all forms of gambling (except horse racing) by the late 1970s ‘casinos’ had begun to open. The country had a flourishing illegal gambling industry which was almost entirely controlled by whites and offered no player protection. It was readily available to minors and was rife with fraud and corruption and ignored problems associated with problem gambling. hotspots in the world, soaking up just over half of the world's highest category of solar wattage per sq.yd of land. 3 South Africa is the world's leader in mining and minerals. It l has nearly 90 per cent of the platinum metals on earth, 80 per cent of the manganese, 73 per cent of the chrome, 45 per cent of the vanadium and 41 per cent of the gold. NEWSWIRE / INTERACTIVE / 247.COM P79 S Reports emeA - SOuth AFricA TOTAL GAMING REVENUE R23.9bn (2015) RACETRACKS 8 BOOKMAKERS 300 + 400 Totalisators BETTING REVENUE R3.46bn (14.5 per cent share of total gambling market) BINGO REVENUE R1.11bn (4.7 per cent) LPM REVENUE R2.07bn (8.7 per cent) NUMBER OF LPMS 10,279 CASINOS 38 CASINO SLOTS 23,000 approx CASINO TABLES 900 approx CASINO REVENUE R17.2bn (72.1 per cent) In 2009 the Gambling review Commission (GrC) was established to review the gambling industry and this included looking at the current legalised gambling activities and whether they should be expanded or curtailed. The report was submitted in 2010 and hearings were held during the next two years. When the new South Africa arrived it had basically inherited 17 casinos which at the time represented a billion rand industry from the old South Africa (the TBVC states) as well as a long standing horse racing industry. At that time there were an estimated 150,000 illegal slot machines in operation under neon signs which attracted players to gambling dens and mini ‘casinos’. In 1996 the National Gambling Act was introduced which aimed to eliminate illegal gambling and not only bring the whole sector under control, but also provide freedom of choice to the players. It brought with it 40 casino gambling licences distributed amongst the provinces and also set up the National Gaming Board (NGB). The National Gaming Board was established in 1998 to regulate the gambling industry and reform the gaming sector in South Africa. In 2003 the Gambling Regulators Africa Forum (GRAF) was launched to cover regulatory changes in the African continent. Then in 2008 P80 NEWSWIRE / INTERACTIVE / 247.COM N the National Gambling Amendment Act was introduced to regulate interactive gambling but was not implemented. In 2009 the Gambling Review Commission (GRC) was established to review the gambling industry and this included looking at the current legalised gambling activities and whether they should be expanded or curtailed. The report was submitted in 2010 and hearings were held during the next two years with a final report released in 2013. The National Gambling Policy which has been released this year has taken into account recommendations of the GRC. The gambling industry in South Africa is currently managed and operated by about 10 business enterprises. GGR increased by 11.9 percent last year from R18.4bn in 2012 to R20.9bn in 2013 and up 4.1 percent to R21.8bn in 2014 and up 9.6 percent to R23.9bn in 2015. Taxes collected during that year increased by 6.2 percent from R2.09bn in 2013 to R2.23bn in 2014 and up 10.7 percent to R2.5bn in 2015. Casino taxes saw the highest percentage share of taxes paid with R1.6bn (73 percent). A study conducted by the National Gaming Board showed the following information for the gambling market: l l l l 29.6 per cent of gambling participants were unemployed 14.8 per cent occupied part time jobs 37.8 per cent had no formal schooling. 29.4 per cent earned less than R1,000 per month THE CASINO SECTOR The casino industry in South Africa began to evolve in the mid 1990s. BY 1994 there were nine casinos all located in the previous TBVC states (Transkei, Bophuthatswana, Venda and Ciskei) and the majority of these were built in the 1980s. The first casino to open was Sun City in 1979. Once the National Gambling Act was passed in 1996 there was a period of rapid growth and S ESTIMATEd ShARE OF CASINO REVENUE dURING FINANCIAL yEAR 2014 PROVINCE SUN INTERNATIONAL TSOGO SUN PEERMONT OTHER* Gauteng Western Cape KwaZulu-Natal Mpumalanga Limpopo North West Northern Cape Eastern Cape Free State TOTAL R23.5m R5.6m R23.9m R18.6m R20.4m R5.3m R13.8m R4.5m R19.5m R2.1m R18.6m R84.1m R35.9m R81.4m R79.6m R80.5m R72.1m R70.2m R42.4m R53.4m R15.9m R58.5m R76.1m R27.9m R24.5m R41.7m * Gauteng: London Clubs, Emerald Casino * Northern Cape: Desert Palace suddenly there were 17 casinos. Further casinos were opened over the years plus a substantial investment in the refurbishment and renovation of older casinos. Today there are 38 casinos across the nine provinces and a limit of 40. There are a total of 33,360 casino positions. The two provinces yet to fulfil their full licences are Mpumalanga and Eastern Cape. There are currently five management companies which between them share the 38 casinos. Of these three are large groups with multiple sites - Sun International with 13 sites, Tsogo Sun with 14 and Peermont with eight casinos. Caesers (London Clubs), Northern Cape N Casino Consultants and Niveu operate one casino each. Casino turnover for 2014 amounted to RR252.4bn – almost 79 percent of the total R319.7bn gambling turnover in South Africa. The three main casino operators are: PeermOnt GlObAl Peermont is South Africa’s most empowered hospitality and gaming company and has hotel, convention centres, retail outlets, restaurants and bar properties throughout South Africa. It was set up in 1995 under the name of Global Resorts and later changed its name to Peermont Global Limited in 2003. In 2007 the Mineworkers Investment Company led a consortium in a buyout of the company valued at around R7.3bn. Peermont is one of the largest holders of casino licenses in South Africa and has eight casinos in South Africa and two in Botswana. They operate a total of 3,174 slots and 141 tables in South Africa. The South African casinos are: l Emperors Palace in Gauteng. This is a casino resort with 1,724 slots and 68 gaming tables and 667 hotel rooms. l Frontier Inn and Casino in Free State. A casino resort with 140 slots and nine gaming tables and 21 rooms. NEWSWIRE / INTERACTIVE / 247.COM P81 247.com S Reports emeA - SOuth AFricA Today there are 38 casinos across the nine provinces and a limit of 40. There are a total of 33,360 casino positions. The two provinces yet to fulfil their full licences are Mpumalanga and Eastern Cape. l l l l l l Graceland in Mpumalanga is a casino resort with 311 slots and 18 tables and 98 rooms. Khoroni in Limpopo is a casino resort with 150 slots, seven tables and 82 rooms. Thaba Moshate in Limpopo is a resort with 150 slots and eight tables and 82 rooms. Mmabatho Palms in North West is a casino resort with 152 slots, eight tables and 150 rooms. Rio Casino Resort in North West is a casino resort with 274 slots, 11 tables and 70 rooms. Umfolozi in Kwazulu Natalis a casino resort with 140 slots, nine gaming tables and 21 rooms. Company revenue for 2014 was a total of R3.25bn, a 5.7 percent increase on the year previously whilst gaming revenue increased by six percent to R2.52bn. Peermont’s latest casino, Thaba Moshate, opened in April 2015 and is expected to generate R40m EBITDA in its first full year. The Emperors Palace delivered the best performance for the company and is responsible for 65 percent of the company’s revenue. Gaming is responsible for 78 percent of group revenue. In March 2015 Sun International acquired 100 percent of the Peermont Holdings Group and with that took on Peermont’s debt. With this acquisition the Emperors Palace gives Sun an opportunity to increase revenue from Gauteng which is the province with the highest gambling spend in South Africa. The deal will include the relocation of the Morula casino and Sun will begin construction of a R3bn development known as Time Square at Menlyn Maine. It is thought this will generate R600m EBITDA. P N N P82 NEWSWIRE / INTERACTIVE / 247.COM Sun internAtiOnAl Sun International is South Africa’s largest tourism, leisure and gaming group and has 27 resorts, hotels and casinos in 10 countries. This includes 13 operations in South Africa, two in Zambia, two in Lesotho and one each in Botswana, Nigeria, Swaziland and Namibia. The company was the pioneer of gaming in southern Africa and brought casinos to this part of the world in the late 1970s. Total revenue for the company increased by 5.8 percent last year to R10.6bn, of this R8.4bn was down to casino revenue and R8.2bn down to South African casino operations. South Africa’s casinos contribute 81 percent of group revenues and gaming revenue is the prime contributor to the group at 82 percent. Sun City is the company’s highest revenue earner. Meanwhile Sun International acquired GPI Slots in January 2015 and Peermont a couple of months later. Sun International operates a total of 10,156 slots and 338 tables in their South African casinos which are: l GrandWest in Western Cape which has 39 l l l l l l l l l rooms, 2,563 slots and 76 tables. Casino revenue in 2014 was R1.9bn. Sun City in North West has 1,297 rooms, 563 slots and 36 tables saw casino revenues of R519m. Sibaya in KwaZulu-Natal has 154 rooms, 1,216 slots and 48 tables and saw casino revenues of R1.07bn. Carnival City in Gauteng has 105 rooms, 1,765 slots and 55 tables and saw casino revenues of R1.01bn. Carousel in North West has 94 rooms, 697 slots and 19 tables and saw revenues of R297m. Wild Coast Sun in Eastern Cape has 396 rooms, 450 slots and 16 tables. Revenues of R304m. Morula in Gauteng has 73 rooms, 510 slots and 12 tables and saw revenues of R196m. Meropa in Limpopo is a standalone casino which has 409 slots, 17 tables and saw revenues of R275m. Windmill in Free State is a stand alone which has 353 slots and 18 tables and revenues of R257m. Flamingo in Northern Cape is a standalone S l l l which has 288 slots, 11 tables and revenues of R150m. Golden Valley in Western Cape has 98 rooms, 220 slots, 6 tables and revenues of R132m. Naledi Sun in Free State has 30 rooms, 150 slots and revenues of R21m. Boardwalk in Eastern Cape has 140 rooms, 972 slots and 24 tables and revenues of R512m. A new development plan is Menlyn Maine which is set to become South Africa’s first green city. It will include commercial office space, retails, shopping, gym, housing, hotel and entertainment and park areas. Sun International wants to build a five star hotel to include casino, 8.500 seat indoor arena, club, restaurants and dining. The relocation of the Morula Casino is part of this plan. This casino has seen declines in revenues for some time due to its relatively inaccessible location and growth of non casino gambling activities in the area. Ground work began in the summer of 2015 despite outstanding objections from residents and other companies. N tSOGO Sun GAminG Tsogo Sun has some 90 hotels with 14,600 rooms and 45 years experience in the leisure business. From 2005 the company moved from being a brand manager to a brand owner and has interests throughout Africa, the Middle East and the Seychelles. Tsogo Sun is owned by Tsogo Sun Holdings, South Africa’s entertainment and hospitality group and the company’s key shareholder is Hosken Consolidated Investments which has 47.6 percent and the remaining is public owned (52.4 percent). Last year beer giant SABMiller sold its $1bn stake in Tsogo Sun. The group’s first casino to open was Emnotweni Casino in 1997 followed by The Ridge a year later. In 2009 the group acquired two casinos run by Century Casinos (Blackrock and Caledon) and in 2011 the company merged with Gold Reef Resorts which had seven casinos – Gold Reef City, Silverstar, Golden Horse, Garden Route, Mykonos and Goldfields and Queens. Today Montecasino is the highest earner and represents 22 percent of group revenue contribution followed by Suncoast and then Gold Reef City. Meanwhile a proposed reshuffle in casino ownership in Western Cape was prohibited by the Gaming Board recently. In February 2015 Tsogo Sun applied to acquire a minority interest in two of Sun International’s and GPI’s casinos a 14.9 percent interest in Sunwest’s GrandWest Casino and Golden Valley Casino in Worcestor from Sun International for R635m and a 25.1 percent interest from GPI for R1.55bn. Both casinos would continue to be operated by the former management teams however. The arrangement would have meant that Tsogo Sun had a stake in all five Western Cape casinos. A tribunal was brought in to examine the deal and delays has left the two companies terminating the proposed transaction. The deal was said to have been set up to help with a second casino licence in Cape Town and would basically remove any incentive for the two casino giants to compete if Western Cape government allowed an existing casino licence (of either Mykonos, Garden Route, Caledon or Worcestor casinos) to be transferred to Cape Town now GrandWest’s period of exclusivity has ended. NEWSWIRE / INTERACTIVE / 247.COM P83 S Reports emeA - SOuth AFricA Essential information and facts about South Africa: country capital total Area Population median age male Female ethnic groups religions languages currency Government type chief of State head of Government cabinet elections South Africa Pretoria (administrative), Cape Town (legislative), Bloemfontein (judicial) 1,219,090 sq.km 53,675,563 26.5 years 26.2 years 26.7 years South African (80.2%), White (8.4%), Coloured (8.8%), Indian/Asian (2.5%) Protestant (36.5%), Catholic 7.1%), Muslim (1.5%), other Christian (36%) IsiZulu (22.7%), IsiXhosa (16%), Afrikaans (13.5%), English (9.6%) Rand (ZAR) Republic President Jacob Zuma (AFC) (since 2009) President Jacob Zuma Cabinet appointed by the President President elected by National Assembly for a five year term. Last election held in May 2014. Next due 2019. By sharing a stake in GrandWest there would be little motivation for either to fund a new casino development in Cape Town especially as neither seemed particularly interested in doing so. The fallen deal now leaves GPI with its minority stake in GrandWest and Worcestor casinos. The company had intended to use the funds from the sale of its casino interests for the expansion of its fast food venture. Tsogo has a 41 percent share of the casino market in terms of revenue. Group income was R11.3bn an increase of five percent on the previous year. Of this R6.9bn was from gaming win and R1.5bn came from table gaming and R5.4 came from slots gaming. The group concluded a merger with Gold Reef Resorts in 2011 and now operates 14 casinos in six provinces which are: l Gold Reef City Casino, Gauteng has 50 tables, 1,712 slots and 113 rooms. The casino saw an income of R1.2bn in 2014/15 l Montecasino, Gauteng has 79 tables, 1820 slots and 619 hotel rooms. The casino saw an income of R2.5bn. l Silverstar Casino located in Gauteng has 28 P84 NEWSWIRE / INTERACTIVE / 247.COM N l l l l l l l l tables, 1,102 slots and 34 rooms and had an income of R676m. BlackRock Casino, KwaZulu-Natal has 10 tables, 300 slots and 80 rooms and saw an income of R152m. Suncoast Casino, KwaZulu-Natal has 63 tables, 1,545 slots and 165 rooms and saw an income of R1.5bn. Golden Horse Casino, KwaZulu-Natal has 20 tables, 450 slots and 96 rooms saw an income of R334m. Mykonos Casino, Western Cape is a standalone casino and has six tables and 320 slots and saw an income of R145m. Garden Route Casino, Western Cape has 16 tables, 412 slots and 43 rooms and saw an income of R188m. The Caledon Casino, Western Cape has eight tables, 318 slots and 95 rooms. Income was R149m. Hemingways Casino, Eastern Cape has 16 tables, 507 slots and 108 rooms. Income was R310m Queens Casino, Eastern Cape is a standalone and has six tables and 180 slots. No income data. l l l Emnotweni Casino,Mpumpalanga has 18 tables, 425 slots and 224 rooms and saw an income of R367m. The Ridge Casino, Mpumpalanga has 18 tables, 450 slots and 175 rooms saw an income of R415m. Goldfields Casino, Free State is a standalone casino and has nine tables, 250 slots saw an income of R138m. THE BINGO SECTOR This has been a growth sector recently thanks to new provinces opening their doors to bingo operations. Until recently of the nine provinces in South Africa only Gauteng permitted bingo. By March 2015 there were a total of 5,369 bingo positions in South Africa divided up between 3,212 EBTs and 2,157 traditional bingo machines operational in 26 bingo outlet across five provinces. Today Gauteng (2,974 positions), Mpumalanga (329 positions), North West (420 positions) KwaZulu-Natal (642 positions) and Eastern Cape (1,004 positions) offer bingo. Bingo turnover in 2014 was R13.1bn compared to R8.7bn in 2013 and R5.5bn back in 2012. GGR S for bingo was R1.11bn in 2014, R732m in 2013 and R437m in 2012. The operators in Gauteng are Galaxy Bingo, Viva Bingo (now Gold Rush) and Silk Gaming and Leisure. Viva Bingo was awarded the first bingo licence in Gauteng in 1998. Since 2005 they have operated electronic bingo terminals . Gold Rush (Viva) has been operating bingo in South Africa since 1997 and operates seven bingo venues in Gauteng and LPM machines in Gauteng, Limpopo and the North West. In 2011 the company consolidated the group and it was re-branded as Gold Rush Group with divisions set up for Gold Rush Bingo and Gold Rush Slots. Not long after the company opened its first bingo operation in Middelburg. Today Gold Rush has the seven bingo operations in Gauteng plus two licences in Mpumalanga province which were awarded for the towns of Middelburg and Ermelo. Middelburg opened at the end of 2012 and Ermelo opened in November 2015. The company has nine licences for KwaZuluNatal and two licences in North West province for Rustenburg and Potchefstroom. Eastern Cape has also called for bingo N licences and Gold Rush submitted five licence applications in 2012. In 2008 Gold Rush entered the LPM sector in Gauteng and was awarded a route operator licence to operate 1,000 LPMs. Further route operator licences were awarded in other provinces. The Galaxy Group has been operating bingo since 1998. This company is owned by Niveus Investments (investment holding company focusing on the gaming sector which also controls Vukani Gaming Corporation) and Hosken Consolidated Investments. Galaxy offers gaming in Gauteng, KwaZuluNatal and Eastern Cape and has over 800 terminals. They have 120 locations offering bar, grill and slots. The company has an EBITDA of R10m. Galaxy was the first to open a bingo location in Eastern Cape in the town of Gonubie in Kings Mall in March 2014. The Eastern Cape Gambling and Betting Board has approved six other licences. The EBTs are a bone of contention for the casino operators and with no set bet or payout limits they are creating competition against the casino slots. One of the most aggressive companies at the moment is Niveus, the HCI controlled company that owns LPMs (via Vukani) and EBTs. Some say the EBT is a “technological advancement” to the traditional bingo game. Other says they are merely slot machines which should only be permitted in casinos. LIMITED PAYOUT MACHINES There are eight provinces that have licensed the operation of LPMs – Mpumalanga since 2003, KwaZulu-Natal, Western Cape both since 2004, Eastern Cape since 2005, Limpopo since 2006, Gauteng since 2009 and Free State and North West since 2011. Northern Cape is the last province to be awarded LPM route operator licences and roll out started in October last year. LPMs are primarily located in bars, clubs and restaurants and the market is still below its maximum number of machines permitted. Profit share is 60:40 between route operator and site operator. There are currently just over 10,200 machines out in the market which have been installed during the first rollout of 25,000 maximum NEWSWIRE / INTERACTIVE / 247.COM P85 S Reports emeA - SOuth AFricA LPM dATA FOR 2014 PROVINCE Gauteng Mpumalanga North West KZN Eastern Cape Limpopo Free State Western Cape Northern Cape TOTAL 2014 LPM ALLOCATION LICENSED LPMs LICENCES AwARDED ACTIVE LPMs GGR AVERAGE PER MACHINE PER DAY 10,000 4,000 3,000 9,000 6,000 3,000 4,000 9,000 2,000 50,000 5,000 2,000 1,500 4,000 2,000 1,000 1,000 2,000 18,500 50% 50% 50% 44.4% 33.3% 33.3% 25% 22.2% 37% 1,910 667 584 2,283 1,368 980 262 1,707 9,761 R507 R469 R194 R510 R448 R460 R296 R965 R556 machines (which was to be completed by March 2009). Total rollout is 50,000. The delay is attributed to a number of factors including zoning issues at municipal level, unreasonable consultations requirements and a reliance on the Business Act which contradicts the gambling legislations. As such the economic viability of LPMs has been affected as licensing authorities apparently have a requirement for 60 percent of LPMS to be rolled out in previously disadvantage communities. In addition problems with the P86 NEWSWIRE / INTERACTIVE / 247.COM N CEMS and NGB have led to disagreements. Replacement is around 2,200 LPMs per year compared to around 2,500 casino slots replaced annually. There are around 12 casino slot suppliers in South Africa at present compared to half that for LPM products. The main route operators include Vukani Gaming (HCI), Grand Parade Investments and Gold Rush Gaming. Vukani Gaming corporation is a leading supplier of LPMs and is the operator of both VSlots and Luck@It LPMs and is a subsidiary of Hosken Consolidated Investments. LuckIt is the principal operator of LPMs in KwaZulu-Natal and manages an established network of sites in this province. Vukani was issued a route operator licence for Northern Cape in 2014 for 500 LPMs meaning Vukani now holds a licence in all nine provinces and operates 5,000 machines across South Africa. The LPMs offer players a maximum bet of R5 and a maximum jackpot of R500 per spin. Vukani operates a total of 5,052 machines (year S Gold rush jumped onto the LPM bandwagon after a slow roll out of bingo in the 2008 period. They entered the LPM market in Gauteng under the Egoli Gaming/ Gold rush brand. The company was awarded a route operator licence in this province to operate 1,000 LPMs and the first machines were rolled out in 2009. ending March 2015) and the company has an EBITDA of R260m with an average GGR per machine per month of R17,832. Vukani saw earnings grow despite a slower than expected machine roll out in the second half of the financial year. Machine based grew from 4,642 to 5,032 by March 2015. Grand Parade investments is a Western Cape based company which was set up in 1997. It has a stake in various companies including SunWest (which owns GrandWest and Table Bay operations), Burger King, Cape Town International Convention Centre, Golden Valley Casino in Worcestor Bay plus the following LPM operations: l GrandSlots is operated by Grand Gaming Western Cape, a subsidiary of GPI Slots. It has two licensed operators in Western Cape. It has a GGR market share of 55.6 percent with 917 LPMs and a total revenue in 2014 of R328.9m. l Kingdom Slots is the trading brand of Grand Gaming KwaZulu-Natal and a wholly owned P88 NEWSWIRE / INTERACTIVE / 247.COM N l l GPI operation with four licensed operators in the province. Kingdom Slots has an annual GGR market share of 41.3 percent with 834 slots and revenue in 2014 of R174.6m Grand Gaming Slots is the trading brand of Grand Gaming Gauteng and Grand Gaming Mpumalanga. Gauteng began in 2011 and there are 406 slots which had revenues in 2014 of R56.4m and Mpumalanga in 2013 which has 80 slots with revenues of R4.48m. Grand Gaming Slots has a GGR market share of 36.2 percent. Hot Slots is the trading brand of Gauteng Slots Route Operation which was set up in 2009. The company is licensed to operate 1,000 LPMs in Gauteng. They saw revenues of R32.75m in 2014. GPI Executive Chairman Hassen Adams said: “The LPM sector still offers significant scope, not only for replacement stock, but also as a larger number of licensed sites are activated.” Meanwhile apart from its bingo operations Gold rush also operates LPMs. The company jumped onto the LPM bandwagon after a slow roll out of bingo in the 2008 period. They entered the LPM market in Gauteng under the Egoli Gaming/Gold Rush brand. The company was awarded a route operator licence in this province to operate 1,000 LPMs and the first machines were rolled out in 2009. Subsequently further licences were won in North West, Free State and Limpopo and most recently Northern Cape. It is said that the LPM market does offer competition for the casino market . Carnival City in Gauteng operated by Sun International showed a six percent decline in revenues in 2014 due to the onslaught of LPMs and EBTs. The latter are of particular concern to casino operators mainly because they do not have restricted bet and payout rules that the LPMs do. LPM and EBT revenue grew by about 23 percent in Gauteng in 2013. S Reports emeA - SOuth AFricA l1 The vast majority of South African coal exports are shipped through the Richards bay Coal Terminal (RbCT). With the capacity to export 79.4 mmst annually, RbCT is the world's largest coal export facility. 2 The world's largest diamond was l the Cullinan Diamond, found in South Africa in 1905. It weighed 3,106.75 carats uncut. It was cut into the Great Star of Africa, 530.2 carats, the Lesser Star of Africa, which weighs 317.40 carats, and 104 others of near flawless colour and clarity, which form part of the british crown jewels. By the mid 1990s the horseracing industry was expanding rapidly into a multi billion rand industry, but suffered with poor management structures. In 1994 its monopoly on the gambling industry ended as the new gambling act was introduced which saw other forms of gaming legalised. Everything must go through a Central Monitoring System operated by Zonke Monitoring Systems in Johannesburg which monitors gaming activity. Zonke was appointed as the national CEMS operator in May 200 and Route Gaming Solutions Ltd is responsible for maintaining and providing technical solutions for the CEMS. Gaming tax differs between each province and ranges from six percent to 15 percent of profit. GGR in 2014 was R1.73bn. The legislation for LPMs includes: l There are three categories of operator licences for LPMs which are: route Operator – a registered company licensed to own and operate LPMs and responsible for maintenance and money collection and taxes. Site Operator – licensee is entitled to keep LPMs owned by Route Operator on his premises independent site operators l There are a maximum number of 50,000 Limited Payout Machines permitted in the republic and these are divided up between the various provinces l Maximum number of five LPMs allowed on a single site (type A licence). In certain cases up to 40 (type B licence) are permitted if the board approves. l Gambling on LPMs is allowed to over 18s only. l Maximum stake for LPMs is R5. No double up is allowed on a LPM P90 NEWSWIRE / INTERACTIVE / 247.COM N l Maximum prize limit is R500. Progressive jackpots are not permitted. SPORT BETTING SECTOR The Horseracing and Betting Department is responsible for this sector and there are currently more than 400 totalisator outlets, 213 bookmakers with 435 bookmaker outlets and 8 race courses. Prior to 1994 gambling was prohibited in South Africa and as such only took place in nominally independent homelands. Betting in South Africa at this time was only allowed on horseracing as this was the only legal form of gambling. But it faced serious challenges and tote betting turnovers were declining and on course attendances had dropped. By the mid 1990s the horseracing industry was expanding rapidly into a multi billion rand industry but suffered with poor management structures. In 1994 its monopoly on the gambling industry ended as the new gambling act was introduced which saw other forms of gaming legalised. This affected GGR which suffered at the hands of the casino market. There has been a steady decline in the number of jockeys, races and meetings. Some 85 percent of total sports betting are done at bookmakers. The sector is currently divided into bookmakers for horse racing and sports betting and totalisators for horse racing and sports betting. Figures for the sector include: l l l l l Total GGR 2014/15 was R2.83bn whilst turnover was R29.6bn (turnover in 2013 was R24.4bn) Bookmakers Horse Racing saw a turnover in 2014 of R6.27bn and GGR of R793.9m. Bookmakers Sports Betting saw a turnover in 2014 of R18.06bn and GGR of R1.43bn. Totalisators Horse Racing saw a turnover in 2014 of R4.15bn and GGR of R1.08bn. Totalisators Sports Betting saw a turnover in 2014 of R1.09bn and GGR of R151.7m. Horseracing had to transform itself from a sporting activity into a gambling activity and today it contributes to around 16 per cent of total gambling revenue in South Africa but has also created employment for around 100,000 people. It is now managed by two operating companies which operate eight race tracks between them: Operated by Phumelela: Gauteng – Turffontein (Johannesburg) and Vaal (Vereeniging) Eastern Cape –Fairview (Port Elizabeth) Northern Cape – Flamingo Park (Kimberley) Operated by Gold circle: KwaZulu-Natal – Greyville (Durban) and Scottsville (Pietermaritzburg) Western Cape – Kenilworth (Cape Town) and Durbanville (Durbanville) The horse racing industry evolved from a S l1 Although Pretoria is considered to be the capital of South Africa, the country actually has three capitals: Pretoria (executive), Cape Town (legislative), and bloemfontein (judicial). 2 Mossel bay is in the Guinness book of records as having the l second most moderate climate in the world. group of jockey clubs which developed into the establishment of two national totalisator operators called Phumelela and Gold Circle. These two are the only licensed horseracing and tote betting operators in South Africa. Today horse racing is a self regulated industry under the South African National Horseracing Authority (NHA). Phumelela is a public company and Gold Circle operates as a non profit. They combine all bets into single national pools under the Betting World / TAB banner. These offer fixed odds sports betting in all types of sports with a chain of outlets and online betting. Phumelela is the horseracing and tote betting operator in seven of the nine provinces in South Africa and also operates four racecourses (Fairview, Flamingo Park, Turffotein and Vaal), five training centres and 200 tote outlets, telephone betting centres and more recently an online tote betting site. In the provinces of Gauteng, Free State, Eastern Cape and Northern Cape, Phumelela operates tote and horse betting under the TAB banner. In the regions of Mpumalanga, North West and Limpopo Phumelela operates betting and in Western Province the company operates N 3 l 4 l South Africa and England are the only countries in the world to have hosted the Soccer, Cricket and Rugby World Cup. South Africa’s Cape Winelands have around 560 wineries and 4,400 primary producers. Included in the Cape Winelands region is Route 62, considered the longest wine route in the world. on behalf of Kenilworth Tracing. All bets in South Africa are combined into a national tote pool through Phumelela’s tote betting system. Phumelela Gold Enterprises is a joint venture with Gold Circle which covers the international arena and Phumelela also offers tote betting on sports through soccer and rugby bets A few years ago tote betting was expanded beyond horse racing with the introduction of Soccer 6, which was later followed by Soccer 1, Soccer 4, Soccer 10 and Soccer 13 which is hosted by Svenska Spel. Rugby 5 was also launched in 2011 and was later followed by Rugby 1. Soccer 6 was launched in 2003 and is now the official soccer tote betting site of Phumelela. Phumelela’s total tax contribution was R218m (up 10 percent) and the company is ranked eighth most empowered company on the Johannesburg Stock Exchange in 2015. Operating profit from fixed odds operations was R21m (up 153 percent). Gross tote betting income from local operations was R1.04bn. Net betting income from local tote operations grew by seven percent to R679 divided between sports betting R221m and horseracing R457m. Fixed odds net betting income ended the year on R162m with sports betting at R38m and horse racing at R60m and other numbers betting at R64m. ONLINE GAMING SECTOR Online gambling under Section 11 of the Gambling Act states means online gambling is currently illegal although online sports betting is legal with a licensed South African bookmaker. There are no licensed casino online gambling operators or service providers in the country at present and the only legally recognised activity via the internet in South Africa is online betting within the racing and betting environment. Fines for such activity can be up to R10m or 10 years imprisonment or both. Back in 2012 things erupted when Piggs Peak Casino in Gauteng applied to operate online gambling under its Casino Enterprises company which is licensed under Swaziland laws. The casino relies on a website with a computer server in Swaziland. The casino said although they were based in NEWSWIRE / INTERACTIVE / 247.COM P91 S Reports emeA - SOuth AFricA l1 The ANC took 62.2 per cent of the vote in May 2014 elections, handing Jacob Zuma a second term as president. The opposition Democratic Alliance placed second, 22.2 per cent. Despite its victory, the ANC has seen its popularity diminish in recent years due to allegations of corruption, growing income inequality, and disenchantment with Mr. Zuma. l 2 South Africa was hit by a spate of attacks on immigrants in March and April 2015. Several people were killed in the violence. Most of the victims were Africans from nearby countries Swaziland, a South African resident should be able to legally play at the casino. This was thrown out of court although the casino continued to battle for South African players to be permitted to play. The battle went on for years until finally Piggs Peak was forced to cease operations in South Africa. Up until this point they operated quite successfully offering online casino gambling and online poker. There are still of course plenty of online gambling portals which link to various international online gaming sites which can be accessed by South Africans. South African banks are not allowed to allow gambling sites access to bank accounts or credit cards to transfer funds to online casinos but this is still possible via other online banking methods such as NETeller or UKash. Today there are about 30 online sports betting sites in South Africa. They include names such as interbet one of the most visited online bookmaking sites in South Africa. It features over 20 different sports from horse racing to rugby and motor sports. Interbet also gives players access to tote bets with TAB and fixed odds betting. Gbets is powered by BetTech Gaming and a fast growing sports site and are licensed by the Western Cape Gambling and Racing Board. They offer all the popular bets types. Other companies include Betting World, Supabets, Bet.co.za, Lottostar and Sportingbet. Last year Sun International made its first move into the online gaming market with the acquisition of Powerbet Gaming, operator of online fixed odds sportsbook Voltbet.com. Sun acquired 100 percent of the share capital for R30m. Sun International then changed the name to Sunbet and offers fixed odds markets P92 NEWSWIRE / INTERACTIVE / 247.COM N who run small businesses. As South Africa's economy has suffered, antiimmigrant sentiment has increased. The surge in violence followed comments by the Zulu king, Goodwill Zwelithini, who demanded that the immigrants leave. South African troops were deployed to end the violence. 3 South Africa is a multi-lingual l country and there are 11 official languages including: English, Afrikaans, isiNdebele, isiXhosa, isiZulu, Sepedi, Sesotho, Setswana, Siswati, Tshivenda and Xitsonga. for up to 21 sports per week and some 60 live events per week for live in/play betting. Sports include rugby, football, cricket and horse racing. Sunbet recently launched telebetting which allows players to bet during business hours on pre match and in/play events. The idea behind the acquisition was also to be in place for when South Africa permits online gambling options beyond sports betting. Meanwhile Grandplay is the trading name of Grand Sport Ltd a wholly owned subsidiary of Grand Parade Investments (GPI) a Western Cape based business operating casinos and LPMs. Grandplay commenced operations following its launch in mid June and is reliant on three key stake holders – Bet Radar (supplies sports odds for pre match and in play betting), software provider BetTech and the employees (who manage the odds). They offer over 30 sports and from beach soccer to indoor sports. Regulating and combating online gambling is a huge challenge at the moment in the country due to the number of illegal sites operating in the country without clear enforcement and control. Back in 2010 the gambling review commission recommended that online gambling should be legalised. But in 2011 it was deemed illegal in a landmark ruling over the Piggs Peak decision. Earlier in 2015 any hopes to legalise it were further dashed when the Department of Trade and Industry objected to it saying the industry could not be “adequately controlled.” A seminar to raise awareness about illegal gambling was set up and many say the introduction of online gambling will not have a positive impact on the country as the negatives outweigh the benefits. The NGB has set up a multi task team to address the situation to determine the impact of illegal and online gambling and find ways of strengthening the fight against illegal gambling. CEO of the Casino Association of South Africa (CASA) Themba Ngobese, says illegal gambling has to be controlled as it affects the revenues of legal gambling. He says if online gambling is permitted it should be with restrictions and controls. CASA claims illegal gambling costs South Africa around R110m in lost tax revenue. Gambling revenue on the whole brought in some R2.2bn in taxes in 2014. CASA estimates R110m was lost due to illegal online gambling. Earlier this year Themba Ngobese said: “South Africa relies heavily on tax revenue with 34 percent derived from personal tax and 20 percent from corporate tax. Any erosion of the corporate tax base means more burden for individual taxpayers. There is already talk of moving the VAT rate from 14 percent to 15 percent or inject an additional R16m into the economy and adding VAT to zero rated foods as options. “The legal casino industry in South Africa contributed R4.5bn in tax revenue last year which is a significant proportion of the country’s budget from just one business sector. Any S The mass media campaign against illegal online gambling includes radio advertising, print ads and marketing calls informing the public about the hefty fines and prison sentences if they are involved in online gambling. It also encourages them to report suspicious activities. erosion of this amount is a real issue for the country:” Casino revenues dropped from 10 percent growth in 2012/13 to just 0.6 percent in 2013/14. He says at least five percent contraction was due to expenditure moving off shore to illegal gambling entities. “That five percent loss of revenue equates to R110m less gaming tax revenue this year for the country.” Added Mr Ngobese. The mass media campaign against illegal online gambling includes radio advertising, print ads and marketing calls informing the public about the hefty fines and prison sentences if they are involved in online gambling. It also encourages them to report suspicious activities. In April 2015 a tip off led police to an illegal N online gambling store in Limpopo where an illegal online gambling operation ran under the guise of an internet café. This raid was significant for the industry with 38 touchscreen computers seized, the owner and eight players arrested. It seems many players simply do not understand that online gambling is illegal partly due to many offshore websites which target South Africa using the South African flag and accept the Rand. However there are some changes suggested... CHANGES AHEAD In June 2015 the Portfolio Committee on Trade and Industry inputted on the Remote Gambling Bill 2015, a private members bill which was introduced in May by DA member Geordin HillLewis from opposition party Democratic Alliance. The aim of the bill is to legalise remote or internet gambling. Mr Hill Lewis has argued that South Africans already consider gambling to be legal including remote gambling and therefore the sector should not be criminalised. He has proposed for a limitless number of licences. He says the Web cannot be blocked for any length of time so prohibition cannot work and regulation is more effective. He said: “Online gambling is normal and acceptable and people should be allowed to do it. The government should set rules and guidelines to protect minors and other vulnerable people and should enforce those NEWSWIRE / INTERACTIVE / 247.COM P93 S Reports emeA - SOuth AFricA l1 There are nine provinces in South Africa: Eastern Cape, Free State, Western Cape, KwaZulu-Natal; Gauteng, North West, Northern Cape, Limpopo and Mpumalanga 2 GDP composition percentage by l sector (2015): agriculture 2, finance 22, government 17, trade 15, manufacturing 13, transport and communication 10, mining 8, personal services 6, construction 4, utilities 4. 3 Key industries: mining (world's l largest producer of platinum, chromium), automobile assembly, metal- working, machinery, textiles, iron and steel, chemicals, fertilisers, foodstuffs, commercial ship repair. 4 Main trading partners - percentage: l Exports – China 8.3, US 8.1, India 7.8, UK 7.2, Japan 5.4, Germany 4.9, Zimbabwe 2,6, Netherlands 2.3, Switzerland 2.1, Mozambique 1.4 Imports – China 13, Germany 7.4, US 6.9, Saudi Arabia 6.7, UK 5.5, Nigeria 5.3, India 4.1, Japan 2.9, Italy 2.3 rules harshly. Banning it will never stop the problem because it will simply continue without any enforcement or protection for the public as is the case now.” Part of the mandate within this bill includes a requisite for operators to apply for an online gambling licence in each of the provinces where they want residents to be able to play legally. The DTI however says the Bill is not backed up by policy with no regulatory impact study and they have expressed concern at how minors will be protected. The DTI however is standing by its position by prohibiting online gambling and they say the decision to ban online gambling was taken a long time ago and basically is down to several reasons: 1 Rise in problem gambling figures at 2.9 percent in 2012. 2 Poverty levels – 32.9 percent living in poverty 3 Level of indebtedness. Consumers with impaired records increased to 9.95 million in 2014. 4 Unemployment rate is at 26 percent. 5 Young people are at risk of being encouraged P94 NEWSWIRE / INTERACTIVE / 247.COM N to gamble online 6 Inequality in the country with a growing gap between rich and poor. The relevant committee has suspended further consideration of the Bill pending the finalisation of the Draft National Gambling Policy. This policy published in April 2015 outlines the proposals intended the review the landscape of gambling in South Africa and the proposals are subject to public consultation. The policy proposes: l A revamp of the NGB as a strategic trading entity of the DTI for regulating gambling and to be changed to National Gambling Commission or Regulator. l To enhance the regulation of casinos to ensure the destination approach for the location of casinos is maintained, relocation of casinos and developments around casinos. There could be a requirement for different entrances for gambling venues in venues with developments around them and also ATMs within casinos must be in a place not directly l l visible from the gambling floor in addition to the current requirement of 5m radius from the gambling floor. Although the limit is 40 casino there is also a discussion of permitting one additional licence in North West. Casinos are apparently closer to residential areas than intended. Regarding LPMs the policy proposes only to provide clarity to state that CEMS operator must acquire a national licence to operate and a measure to be put in place to permit the NGB to manage the operation of CEMS. It will also look at removing the bottleneck hindering the effective rollout of LPMs. It also asks if there also a need for a second category of LPMs. The policy proposes the creation of a national framework to regulate EBTs and there is a proposal that the overall number of bingo licences, including EBTS and bingo seats, be limited with restrictions on opening times (8am until 10pm is recommended) with entrances separate from main public spaces like shopping malls. EBTS have been allowed to exist in the absence of a national policy S l l framework posing policy challenges as the “addictive nature” of gambling was not properly maintained as far as EBTs are concerned. The policy states that “the rollout of these products must not be done to undermine the gains derived from casinos.” Meanwhile the definition of bingo must be changed to accommodate these electronic versions of the bingo game and must not look like a slot. Regarding horse racing the policy proposes that the self regulation system is formally recognised and monitored by Provincial Licensing Authorities. Although there are concerns over open bets at bookmakers it is proposed that only a provision addressing that intellectual property of other players is used with necessary consent and/or compensation. The betting sector needs modernisation. The policy focuses on penalties for illegal gambling including illegal online gambling. Measures to combat illegal gambling including empowering regulatory bodies to block online gambling websites. N l It is proposed also that NO new forms of gambling be allowed at this point but instead improved control implemented for the legalised sectors in South Africa at present. The Draft National Gambling Policy states: “The policy does not propose introduction of new gambling activities like online gambling, greyhound racing or animal racing. Introduction of online gambling requires a policy shift in regard to the destination approach to gambling as it proposes bringing gambling activities more closer to people. “This aspect is considered against the concern regarding problem gambling in South Africa, and measures to combat it successfully. “After careful consideration the DTI has noted that too little is known about online gambling and greyhound racing to support the legislation of the sectors. More research and impact assessment needs to be conducted to inform whether these new forms of gambling should be allowed.” It continued: “There is no information to clarify if online gambling will likely produce significant jobs compared to other regulated activities like casinos. Online gambling is not inherently labour intensive. “The country has already benefited from the taxes collected from the likes of casinos, the significant employment created directly or indirectly by casinos and the glittering infrastructures developing by casinos while online gambling is not likely to match that. “Higher tax rate for online gambling is not an option as that may even give rise to constitutional challenges. It is important that the government protects gambling activities that create jobs from unwanted competition. Too little is known about the activities mentioned above in terms of their potential benefits to the country and its development plan. “Online gambling should not be implemented because the country does not have adequate capacity to enforce the regulation of online gambling. The winnings from online gambling are illegal similar to any winning on an unlawful gambling activity. Such winnings should be paid over to the Unlawful Winnings Trust. Banks must not process any payment to the winner from an unlawful gambling activity.” NEWSWIRE / INTERACTIVE / 247.COM P95 S Reports emeA - SOuth AFricA DATA PER PROVINCE EASTERN CAPE capital city . . . . . . . . . . . . . . . . . . . . . . . . .Bisho major city . . . . . . . . . . . . . . . . . .Port Elizabeth Population . . . . . . . . . . . .6.5m (12.7 per cent) casinos Eastern Cape is divided into five zones and five casino licences have been issued although there are only four operational. Total GGR for casinos in 2014/15 amounted to R1.19bn. The four casinos have 2,085 slots and 64 tables. l Boardwalk Casino, Port Elizabeth (Sun International) (zone 1) l Hemingway Casino (Tsogo Sun), Buffalo City Metro (zone 2) l Wild Coast Sun Casino, Mbizana (Sun International) (zone 5) l Queens Casino (Tsogo Sun) Chris Hani District (zone 3) lPms Eastern Cape is allocated 6,000 LPM licences although only 2,000 had been allocated by March 2015. There are 182 LPM locations and between them they operate a total of 1,400 slots. There are two route operators – Vukani Gaming and Pioneer Slots. Total GGR was R238.8m for 2014/15. bingo Eastern Cape has seven bingo licences and one operational – Galaxy Bingo in Kings Mall in Gonubie which opened in March 2014. Bingo GGR was R113.4m for last year. Sports betting There are 21 totalisator shops. GGR amounted to R169.8m. There are seven companies operating 27 bookmaking activities – Ebets, Hollywood Sportsbook, Jeffreysbay Tattersalls, Vincent Tattersalls, Wild Coast Racing, Lucky Bets and WH Van Der Vyer. Totalisator is run by Phumelela Gaming and Leisure. FREE STATE capital city: . . . . . . . . . . . . . . . .Bloemfontein Population: . . . . . . .2,745,590 (5.3 per cent) casinos Free State has four casinos. The gaming sector represents some 526 permanent jobs in the state. l Windmill (Sun International) l Naledi Sun (Sun International) l Goldfields (Tsogo Sun) l Frontier Inn, Bethlehem (Peermont) lPms The roll out of LPMs in the Free State began in September 2011 with 1,000 of a total of 4,000 LPMs permitted. To date there are 262 LPMs and GGR is €30.3m. Sports betting There are five bookmaking facilities and 17 totalisators. GGR is €82.8m. P96 NEWSWIRE / INTERACTIVE / 247.COM N GAUTENG capital city . . . . . . . . . . . . . . . . .Johannesburg Population: . . . . .12,272,263 (23.7 per cent) casinos There are currently seven casinos in Gauteng. Machine handle for 2014 was R1.88bn and table drop was R158m. l Gold Reef City, Johannesburg (Tsogo Sun) l Montecasino, Fourways (Tsogo Sun) l Emperors Palace, Kempton Park (Peermont Global) l Silverstar, Mogale City (Tsogo Sun) l Carnival City, Brakpan (Sun International) l Morula Sun, Mabopane (Sun International) l Emerald, Vanderbijilpark (Caesars Entertainment) lPms Gauteng began the roll out of LPMs in October 2008 and first licenses were awarded in December 2008 and the route operators are Bohwa 1 Gaming, Crazy Slots, Egoli Gaming (Gold Rush), Grand Gaming Gauteng (GPI) and Vukani Gaming Gauteng. The province was allocated a total of 10,000 LPM and each of the five route operators are entitled to a maximum of 1,000 LPMs each. There are currently 1,900 slots in the state. bingo Gauteng was the first province to permit bingo in 1998 and there are 10 bingo halls operational despite 12 licences to operate, ranging from 720 seats to smaller 153 seat venues. The operators are Viva Bingo (Gold Rush) with seven bingo locations, Galaxy Bingo and Silk Gaming and Leisure. Sports betting There are 91 bookmaking shops in the province and 139 totalisator. In the sports betting sector the taxes and levies for TAB amounted to R818,414 whilst bookmaker amounted to R3.7m. KwAZULU-NATAL capital city . . . . . . . . . . . . .Pietermaritzburg major city . . . . . . . . . . . . . . . . . . . . . . . .Durban Population: . . . . .10,267,300 (19.8 per cent) casinos There are a total of 152 slots (160 licensed) and 3,673 tables (3,750 licensed) in the five casinos. The annual GGR for the slots was R2.5bn ending March 2015 whilst table gaming GGR was R652.5m. l Suncoast Casino, Durban (TsogoSun) l Sibaya, Umhlanga Rocks (Sun International) l Golden Horse, Pietermaritzburg (TsogoSun) l Umfolozi, Empangeni (Peermont Resort) l Blackrock, Newcastle (TsogoSun) bingo GGR total was R2.9m for the year ending March 2015. There are 12 sites by Galaxy, 10 by Viva Bingo, three by Poppy Ice Trading, three by ShockProof and five by Silvercrest Trading. lPms There are four route operators - Kingdom Slots (GPI), V-Slots, Luck@it (Vukani) and KZN Slots and 557 site operators in KwaZulu-Natal. There are a total of 4,000 machines approved (1,000 per operator) and 2,318 active. The GGR for the LPM sector was R471.1m with a turnover of R5.7bn. Sports betting In KwaZulu-Natal there are 78 bookmaking rights, 118 totalisators (two operators) two racecourse operators and 15 holders of certificate suitability. The GGR for the betting sector was R712m for year ending March 2015 this was divided up between R199m for horse racing, R357.1m for totalisator and R155.8m for sports betting. LIMPOPO capital city . . . . . . . . . . . . . . . . . . .Polokwane Population: . . . . . .5,404,868 (10.4 per cent) casinos There are three licensed casinos in Limpopo which is the maximum permitted. There are no figures for the third as recently opened but the S GGR for 2013 (two casinos) amounted to R366.2m. l Meropa Casino, Polokwane (Sun International) l Khoroni Hotel Casino, TshiVenda, Thohoyandou (Peermont Global) l Thaba Moshate, Burgersfort (Peermont Global) Gaming revenues for the first two casinos were R7.5bn (slots) and R987.7m (tables). Thaba Moshate is the latest casino to open and is a casino convention resort offering a gaming salon with 150 slots and eight tables plus a Salon Prive with 21 slots and three tables. The hotel has 82 rooms and set against the Moroni Mountains. lPms LPM machine limit in this province is 3,000 machines. There are two licensed route operators – Vukani Gaming (V Slots) and Goldrush Gaming. They operate 766 LPMs at 152 sites between them. GGR for LPMs was R177.5m. Sports betting There are a total of 40 bookmaking facilities operated by BetSA, Betting World, BettaGaming (Bettabets), Fortwood, Hollywood Sportsbook, Idada Trading (TopBet Power), October Wind N (BizaBets), Portapa (SupaBets) and VBet. Phumelela (TAB) meanwhile for totalisator has 13 branches and eight agencies. MPUMALANGA capital city . . . . . . . . . . . . . . . . . . . .Mbombela Population: . . . . . . .4,039,939 (7.8 per cent) casinos There are three casinos in Mpumalanga but four licences issued. There are a total of 1,186 slots and 54 tables in the casinos. GGR for slots in 2014/15 was R641m and table gaming GGR was R122.4m. l Emnotweni Casino (Tsogo Sun) l Graceland Hotel (Peermont) l The Ridge Casinos (Tsogo Sun) lPms There are two route operators – Grand Gaming Mpumalanga (GPI) and Vukani Gaming – which supply 123 sites and operate a total of 667 LPMs. Total money wagered R1.24bn and GGR was R122.8m. bingo Two operators Gold Rush Bingo in Ermelo and Gold Rush in Middelburg. The first Mpumalanga bingo opened at the end of 2012 in Middelburg. It was also the first to open under the new Gold Rush brand and features electronic and traditional bingo. Sports betting There are a total of 32 betting outlets in the province made up by BetSA (Bettingworld) operations, Bettagaming (Bettabets), Betxchange, Fortwood, Hollywood Bets, LottoSTar, Playbet, Standerton Tattersalls and Supabets. There are 13 TAB branches and agencies run by Phumelela and Powerbet Gaming. GGR for this sector was R128.5m. NORTHERN CAPE capital city . . . . . . . . . . . . . . . . . . . .Kimberley Population: . . . . . . . .1,145,861 (2.2 per cent) casinos Northern Cape is the least populated province and also the largest. Gambling operates under the Northern Cape Gambling Act 2008. There are three casinos. The third licence recently opened was an almost forgotten licence. The licence is one of the last to be awarded in South Africa. It was taken on by Niveus (controlling NEWSWIRE / INTERACTIVE / 247.COM P97 S Reports emeA - SOuth AFricA There are two LPM operators Grand Gaming Western Cape (GPI) and Vukani Gaming in the Western Cape. Each route operator was allocated 1,000 LPMs so not all machines are out in the field. There have been requests to increase the number of LPMs and approve bingo in the province. shareholder is HCI) which also owns Vukani Gaming and Galaxy Bingo, which has a 60 percent interest in the casino. Originally the licence was awarded to Leithlo Resort and Entertainment World. It opened in December 2014. Interestingly it brings Niveus (HCI) into competition with Tsogo Sun which is also controlled by HCI. Some question the viability of a licence is such a small area but the company says they are taking a chance. l Flamingo Casino, Kimberley (Sun International) l Desert Palace, Kalahari (Northern Cape Casino Consultants) l Grand Oasis, Kuruman (Niveus/HCI) lPms Northern Cape was the last province to receive its LPM route operator licences and roll out of machines began in October 2015. There are two operators – Vukani and Gold Rush Gaming. Vukani received 25 site operator licences. The company first applied for a licence in October 2012 which wasn’t issued until September 2014. Sports betting There is one bookmaker licence issued for the year 2013/14 and 2 totalisator. P98 NEWSWIRE / INTERACTIVE / 247.COM N NORTH wEST capital city . . . . . . . . . . . . . . . . . . . . .Mahikeng major city . . . . . . . . . . . . . . . . .Potchefstroom Population: . . . . . . .3,509,953 (6.8 per cent) casinos There are four casinos in North West and GGR was R1.17bn. l Mmabatho Palms Mahikeng (Peermont) l Rio Casino, Klerksdorp (Peermont) l Sun City (Sun International) l Carousel (Sun International) lPms Gold Rush began LPM roll out here in 2009. GGR for the LPM sector was R43.9m Sports betting There are three bookmaker facilities and 15 totalisator. wESTERN CAPE capital city . . . . . . . . . . . . . . . . . . . .Cape Town Population: . . . . . . .5,822,734 (11.3 per cent) casinos There are five casinos in Western Cape and GGR for the casinos was R2.74bn in 2014 of which this was divided between R2.42bn for slots and R321.8m for table gaming. l Garden Route Casino, Mossel Bay (Tsogo Sun) l Golden Valley Casino, Worcester (Sun International) l GrandWest, Cape Town (Sun International) l Mykonos Casino, Langebaan (Tsogo Sun) l Tsogo Sun Caledon, Caledon (Tsogo Sun) lPms There are two LPM operators Grand Gaming Western Cape (GPI) and Vukani Gaming. There are 1,742 LPMs in this province at 372 LPM sites and the total GGR for 2014 was R626.2m. Each route operator was allocated 1,000 LPMs so not all machines are out in the field. There have been requests to increase the number of LPMs and approve bingo in the province. So far the gambling board has declined the requests. Sports betting There are 158 bookmaker facilities run by 32 companies and 57 totalisator outlets run by Kenilworth Racing. The turnover for sports betting was R2.3bn and GGR R189m whilst horse racing turnover was R982.6m and GGR was R89.2m. S PROVINCE By PROVINCE - GGR INFORMATION 2014-15 PROVINCE CASINO GGR LPM GGR BINGO GGR BETTING GGR TOTAL GGR TOTAL % Eastern Cape Gauteng Western Cape KZN Mpumalanga Limpopo North West Northern Cape Free State TOTAL R169.8m R1.69bn R391.6m R712.4m R128.9m R180.1m R79.3m R17.2m R82.8m R3.46bn R1.71bn R10.1bn R3.7bn R4.3bn R1.07bn R728.4m R1.3bn R227.8m R522.2m R23.9bn 7.2% 42.4% 15.8% 18.4% 4.5% 3% 5.6% 1% 7.2% PROVINCE By PROVINCE - TURNOVER INFORMATION 2014-15 PROVINCE CASINO LPM BINGO BETTING TOTAL TOTAL % Eastern Cape Gauteng Western Cape KZN Mpumalanga Limpopo North West Northern Cape Free State TOTAL R309.7m R4.59bn R1.42bn R3.25bn R129m R277.7m R211.6m R26.9m R194.9m R29.6bn R24.1bn R142.8bn R51.3bn R58.1bn R14.5bn R8.1bn R8.7bn R3.2bn R8.3bn R319.7bn 7.6% 44.7% 16.1% 18.2% 4.5% 2.6% 2.7% 1% 2.6% N R1.19bn R7.14bn R2.75bn R3.20bn R763.9m R370.2m R1.17bn R210.2m R408.6m R17.2bn R18.5bn R110bn R39.4bn R48.1bn R11.6bn R5.4bn R7.1bn R3.21bn R7.2bn R252.4bn R238.8m R364.9m R626.2m R473.4m R122.8m R177.5m R43.9m R30.3m R2.07bn R2.73bn R4.2bn R7.7bn R5.6bn R1.24bn R1.73bn R470.3m R339.7m R24.5bn R113.4m R902.8m R2.2m R55m R42.3m R1.11bn R2.47bn R9bn R7.4m R892m R604.7m R13.1bn NEWSWIRE / INTERACTIVE / 247.COM P99 Interactive SiS Future-proofing by betting on the nose For more than 28 years, SIS has been beaming its satellite information services into retail locations around the world, sending data and pictures of primarily horse and greyhound racing to land-based betting shops. Paul Witten, commerical director sis Paul Witten became commercial director for SIS, the worldwide leader for broadcast and data services in betting retail and online, in August 2014. he is responsible for enhancing the company’s retail betting products including video and data delivery. Prior to SIS, Witten worked at German lottery provider Tipp24, where he developed key global relationships, particularly in the public sector. he has more than 10 years’ experience in the betting and gaming industry, including more than five years in eCommerce, mobile and eGaming with Ladbrokes, and four years at betfair where he rose to the role of Director of Football. having worked initially in sales, Witten is also experienced in advertising, playing a role in the emergence of ebay’s fledgling UK business. P100 NEWSWIRE / INTERACTIVE / 247.COM Over 25 years, SIS’ core business changed very little, but as the influence of online, mobile and omni-channel continued to grow in scale and importance, SIS needed to adapt to the shifting demands of both operators and players. Three years ago, the appointment of CEO, Gary Smith, put the business on a new track and sought to answer one pivotal question “What was the future of SIS in world where so much traditionally supplied data has gone online?” “We asked ourselves if SIS would be fit for purpose in 10-15 years,” describes SIS Commercial Director, Paul Witten. “The answer we arrived at was ‘no,’ which kickstarted a diversification strategy in which we sought new ways to be relevant in an evolving business environment. We knew we had to be part of the development of online platforms, to create new products, enter new markets and offer new channels.” The practical steps to evolving the SIS business began by significantly broadening its offering with a suite of new products and services aimed at the digital market. “We are Spanish football’s first official, exclusive partner for the collection and distribution of live data and provide high quality, pre-match, in-play, and post-match data products tailored to bookmakers’ needs,” explains Mr. Witten. “Our dynamic racecards present sports in a more engaging way for punters - taking them through the full experience of an event from start to finish. And then there’s SIS Stream, our multiplatform streaming solution, which gives bookmakers a different way of attracting and retaining customers. With its “open streaming” Watch and Bet service, it allows punters to view content free of charge before placing bets.” Video streaming is not new, but it is, according to Mr. Witten, the way of the future. Where satellite is still SIS’ primary distribution channel, it is declining in importance as IPTV grows in relevance. IPTV, Internet Protocol Television, is a system through which television services are delivered using the Internet protocol suite over a packet-switched network such as a LAN or the Internet, instead of being delivered through traditional terrestrial, satellite signal, and cable television formats. Unlike downloaded media, IPTV offers the ability to stream the media in smaller batches, directly from the source. As a result, a client media player can begin viewing the data before the entire file has been transmitted. This is known as streaming media. What’s essential with streaming media is the issue of latency, were quality needs to be high and latency needs to be low. Currently, consumers think about their broadband connections in terms of how fast they are. But delivering a 30 Mbps+ connection means only that the pipe is fat enough to deliver 30 megabits every second. This matters greatly when you’re trying to download a fat file, but when dealing with real-time applications a different level of speed matters. Latency measures how fast the packets get from the original server to your device and is measured in milliseconds. What’s crucial for IPTV is ultra low latency, ensuring there’s a continuous feed at all times. Delivering SIS Stream, however, isn’t just about the technology. “Video is just a type of data, our heritage and expertise is in capturing and packaging that video/data for consumption,” explains Mr. Witten. “IPTV and SIS Stream are more than just about delivery, it’s about content creation and tracking customer demand. Mobile gaming presents a whole new way to connect with the player and video-ondemand is the perfect product to fill in the gaps in the customer offering. Players don’t want to wait for the next horse race on the schedule to place another bet - they want instant gratification. Our solution with Sky Vegas, which went live in December, sees SIS launch our virtual sports on-demand service, a deal that changes SIS from a delivery mechanism to content creation.” Sky Vegas launched SIS’ new on-demand games on December 10, and is now able to offer simple fixed odds bets, as well as forecast and tricast wagers using a Forecast Slider, which gives clear odds on all available combinations. This is just the first in a number of unique mobile initiatives from SIS that will deliver fast gameplay, low data consumption for users and a high return for clients across mobile and online casino. As SIS’ games are on-demand and can be played across multiple devices, customers will be able to play them anytime, anywhere. The HTML5 browser-based games are available across most mobile, tablet and PC devices, including Apple and Android. Streaming is the most cost efficient way of packaging and delivering video, data and ondemand content, both to retail environments and to mobile. SIS is continuing to deliver the content for which it is renowned, while incorporating a direct to customer channel as part of the offer. “We are adopting the channels that are driving towards mobile,” states Mr. Witten. “It’s a move away from retail that does “We have seized the opportunity to drive new innovation. We have made huge investments in our technology team, doubling the product management set-up and quadrupling our marketing facility. We knew that if we didn’t, we wouldn’t be around in 10 years time.” not diminish the importance of retail, but at this stage we recognise that SIS must deliver products and services direct to customers through mobile. We see many international territories skipping the intermediate Internet gaming stage and going straight to mobile. It’s predicted that Africa will be the first market that will jump straight from retail to mobile.” Today, SIS is a UK company delivering new technologies in markets such as Sri Lanka, all sectors of Europe, Asia and Australia, with South East Asia a particularily strong focus right now. “We’ve had tremendous support from our shareholders who’ve supported us in evolving the business,” states Mr. Witten. “They are fully invested in omni-channel; where the brand promise of an operator is delivered via the ‘Martini Syndrome’ - of any time, any place, any where. We have a cohesive plan and a host of new products that fit with the shift towards “bring your own device” betting. SIS is putting into place the technology needed for IP delivery, video and data in the retail space, but Mr. Witten underlines that it’s not enough to just provide a race card and expect people to bet, without being properly incentivised. “We have to make the data accessible, we have to interpret it and make it meaningful for all the different audiences that come into the retail space,” he says. “You have to make that brand experience special to build brand loyalty and in 2016 you will see a number of significant trials and additional channels delivered to new estates that will deliver on that promise.” IPTV allows much easier, flexible, personalisation and localisation. Currently operators have lots of content, but how do you prioritise it? In Glasgow you might want to concentrate on Scottish football, but right now satellite is a one size fits all. It has multiple channels, but it’s very limited. Utilising IP you could flip to Scottish football in two shops in Glasgow only, while the rest of the estate plays completely different content. It’s a big change to how things have traditionally been offered to customers, but SIS believe that changing the mindset will reinvigorate the retail sector. “IPTV enables operators to be much more relevant to their customer base,” underlines Mr. Witten. “retailers today are competing with pubs, bars, cinema - it is as broad as that. So that’s what we’ve built, a flexible, relevant solution that can be tailored to fit with a localised customer base. We are going to see significant trials in 2016 and major estate wide implementation.” IPTV is cost-effective and the infrastructure is relatively low-cost to implement, as opposed to the expensive solution that is satellite. SIS believe we’ll see a speedy adoption rate, and if it’s done right - it will be a more flexible, lower cost way of delivering content that will enable operators to differentiate themselves on the High Street. “right now, every shop offers the same product,” says Mr. Witten. “The same gaming machines, self-service terminals and betting options. IPTV will give more flexibility to pick and choose the right content for an individual shop’s player base. It is a revolution in capability, but an evolution in thinking, and it’s what marketeers want for their shops.” ICE 2015 started the change in perception of SIS away from the traditional deliverer of data to the retail sector. “Customers didn’t realise the extent of the SIS offer,” describes Mr. Witten of the volume of prototypes shown on the SIS booth in 2015. “This year we’ve progressed those prototypes into fully fledged business delivery, content, games, distribution, on-demand products, and we’ll be adding a few surprises to the mix too. The difference visitors to the London show will find most obvious is SIS’ focus on operator requirements to satisfy customer demand.” SIS is in a really strong position. It has made the commitment to invest in its strategy and diversify its business over the last three years. Despite the fact that 2015 has not been an easy year for the betting industry, SIS has built momentum behind its business. “We decided to put ourselves on the front foot,” states Mr. Witten of the choices SIS has made. “We are now leading the debate, providing answers before people have even thought of the question. We have seized the opportunity to drive new innovation. We have made huge investments in our technology team, doubling the product management set-up and quadrupling our marketing facility. We knew that if we didn’t, we wouldn’t be around in 10 years time.” NEWSWIRE / INTERACTIVE / 247.COM P101 Interactive SecuritY And PrOtectiOn Does the European AMLD stack the deck against financial crime? Jumio’s Marc Barach discusses the future impact of the EU’s 4th Money Laundering Directive on the remote gaming industry marc Barach, chief marketing Officer Jumio Marc leads Jumio’s worldwide marketing efforts and brings over 20 years of marketing innovation and operational experience in emerging technologies and the financial sector to Jumio. Previously, he served as CEO of mobile applications company Emotive, CMO of enterprise search SaaS pioneerMarin Software and CMO of Ingenio, where he sparked creation of pay-per-call technology; a multi-billion dollar adtech product which lead to Ingenio’s acquisition by AT&T in 2007. Additionally, Marc has held executive-level marketing posts at a number of financial institutions including Charles Schwab, InsWeb, and First Nationwide bank. Jumio enables companies to remotely scan IDs such as passports and driving licenses issued by over 130 different countries. P102 NEWSWIRE / INTERACTIVE / 247.COM In summer 2015, the European Commission issued its 4th Money Laundering Directive, a new piece of legislation that is set to have a dramatic impact on the remote gaming industry. Money laundering is what helps fund organised crime and terrorism. As both of these know no national boundaries, trans-national EU efforts to tackle this must be applauded. Casinos have long been associated with money laundering. Consequently, they have been subject to stringent regulations to protect both operators and honest players. The 4th Money Laundering Directive, though, for the first time, extends the regulations beyond casinos and to all gaming operators. Member State governments have until 2017 to transpose this legislation into national law. Yet this doesn’t leave gaming operators long to get ready for the new requirements. The most critical part of these requirements will be ID verification. For remote gaming operators and regulators, verifying the identification of players remotely should involve new thinking and using technology that makes registering and carrying out transactions as easy as possible for the customer. MONEY LAUNDERING AND THE GAMING INDUSTRY NOW The bulk of money laundering legislation was traditionally aimed at bricks and mortar casinos, as this was, traditionally, the area most at risk from money laundering. Criminals would come in with counterfeit cash and criminal proceeds, exchange it for chips, make a few small bets and cash in the chips for “clean” money. To tackle this problem, casinos would require new customers to show ID before they could play and to initiate large deposits and withdrawals. However, the Internet has revolutionised the gaming industry. What used to be a niche market is now very much in the mainstream. Gaming is far more than casinos and bingo halls; it is a plethora of apps, web and mobile sites, all competing against each other to offer the best games, best odds and best experience. Figures from the Gambling Commission estimate that there are around 5,900,000 remote gaming accounts in the UK. This huge figure demonstrates not only the popularity of gaming and gambling online but, also, the subsequent scope for criminals to hide amongst the overwhelming majority of legitimate transactions. This boom in remote gaming has opened up new avenues and opportunities for criminals to launder the proceeds of their crimes. This is why the EU has now taken the steps to clamp down on this and extend existing money laundering regulations to the wider gaming market. WHAT THE NEW DIRECTIVE WILL MEAN We agree EU Money Laundering Directives were previously aimed, for the most part, at financial sectors and casinos. The new directive will, for the first time, mandate all gaming companies to verify the identities of players. As Introduction, Section 13 of the Directive makes clear: “In order to mitigate the risks related to the sector and to provide parity amongst the providers of gambling services, an obligation for all providers of gambling services to conduct customer due diligence for single transactions of EUr 2000 or more should be Figures from the Gambling Commission estimate that there are around 5,900,000 remote gaming accounts in the UK. This huge figure demonstrates not only the popularity of gaming and gambling online but, also, the subsequent scope for criminals laid down. Member States should consider applying this threshold to the collection of winnings as well as wagering a stake.” research from our own gaming clients at Jumio suggests that the average desposit level is £50 (€68). However, €2000 (£1456) would not be considered an unsual account for a high roller. And with gaming companies keen to get the business of high rollers, this will have an impact on the entire industry. The Directive makes reference to due dilligence. In Article 11, Section 1(a), it spells out exactly what this means: “…identifying the customer and verifying the customer's identity on the basis of documents, data or information obtained from a reliable and independent source.” In plain English, this means that gaming operators will have to verify documents or data such as passports or driving licenses. For bricks and mortar operators, this is straightforward; the gamer would simply present his or her ID for checking. However, for remote operators, this presents a challenge of how to remotely verify ID. This, in essence, means that gaming operators will have to remotely verify documents or data such as passports or driving licenses. WHAT DO COMPANIES NEED TO DO TO GET READY? At a casino, a passport can be checked to verify identity. But, often, with online gaming, verifying customer identity is not quite so Gaming operators not only promote the best games and the best odds, they promote the quickest registration, deposit and withdrawal times. In a highly competitive market, retaining these advantages will be absolutely critical. straightforward. So, how can gaming operators translate that established offline process into the online world? Gaming operators not only promote the best games and the best odds, they also promote the quickest registration, deposit and withdrawal times. In a highly competitive market, retaining these advantages will be absolutely critical. If operators are not able to allow gamers swift ID verification, then they will be losing competitive advantage. The good news is that there are fully tested and proven solutions in the market that allow companies to remotely verify ID remotely in real time online and mobile transactions. So, while 2017 might seem like a long way off, gaming operators need to start examining options if they are to be ready for what will be a huge shake up in anti- money laundering customer verification processes. NEWSWIRE / INTERACTIVE / 247.COM P103 Interactive SecuritY And PrOtectiOn Trending payment technologies ECommPay’s Nikita Mischenko discusses the shifting sands beneath the global payments industry and what we can expect to see in the gaming sector in 2016 Nikita mischenko, head of Product development EcommPay group As technological advancement continues racing ahead at breakneck speed, the payment industry develops and innovates its own tools, services, and solutions to keep ahead of the curve Financial institutions are beginning to recede into the past, overwhelmed by the broad selection of alternative payment methods and pioneering new technologies available to consumers. International payment provider ECommPay has identified a number of industry trends and compiled an overview of what to expect from electronic payments in the near future. Blockchain technology reached the mainstream with the rise of cryptocurrency P104 NEWSWIRE / INTERACTIVE / 247.COM Bitcoin. The biggest advantage of this technology is the lack of a single data centre to produce and control currency, to exert influence on its value, to affect the amount of coins in circulation, and to block transactions or accounts. Management is left entirely to the blockchain currency holders – there is no risk of having an account frozen, payments cancelled, or transactions prohibited. Furthermore, use of cryptocurrencies tends to be completely anonymous. This, of course, raises several issues for governmental, financial, and legal institutions, who struggle in coming to a general consensus as to how to regulate this new technology. Financial service providers, including processing centres, which work with cryptocurrencies, have established themselves as mediators, having incorporated the technology into services provided to clients. After all, blockchain technology has produced several alternative payment instruments, which promises high demand in the future. Alternative payment methods have been growing in popularity, stimulated by the financial crisis. The difficult economic situation encouraged and facilitated the development of alternative means of payment with lower costs and mass appeal. The most striking examples are the payment methods seeking to incorporate smartphone usage, such as Apple Pay and Samsung Pay, which can read bankcard details linked to the device previously. In the future, many payment components will become obsolete. No longer will the standard identification code be required – users will become identifiable by voice recognition, fingerprints, or photographs. The bankcard, likewise, will become a thing of the past. Instead, consumers will pay with objects, like mobile phones, which incorporate a number of necessary functions. To increase the speed of innovation and integration, large aggregators are beginning to acquire smaller companies within the same sphere. One of the largest acquisitions of the past year was undertaken by British payment processing company Optimal Payments, which incorporated PaySafeCard, Skrill, and Ukash into its portfolio, becoming one of Europe’s biggest acquirers PaySafe. The ECommPay Group, likewise, established partnerships with a number of payment service providers and expanded as a company by incorporating fintech company Paymantix. Payment companies are consistently pushing the boundaries of existing technologies, services, and solutions, striving to develop highly advanced payment tools, to innovate the existing options, and to provide even better services to clients. Safeguarding and enhancing the payment tools and processes available guarantees an increased level of safety and risk management, which in turn improves service quality. Financial service providers, including processing centres, which work with cryptocurrencies, have established themselves as mediators, having incorporated the technology into services provided to clients. Interactive SecuritY And PrOtectiOn A rounded insight into protection When IOM’s Mark Robson became involved with the e-Gaming industry, it had somewhat of a poor reputation – it was viewed by many as being quite shady, and players often kept their participation in gaming as their ‘dirty secret’ Thankfully those days passed very quickly, helped along by the Corporate and Social Responsibility policies adopted by those with a commercial interest. mark Robson, head of e-gaming isle of man Mark Robson joined the Department of Economic Development in the Isle of Man as head of e-Gaming in 2015. With over a decade of experience working with some of the biggest and most recognisable companies in the industry, including Microgaming and bally Technologies, Mark’s first-hand knowledge and experience is helping to drive continued growth in the Gaming sector on the Isle of Man. P106 NEWSWIRE / INTERACTIVE / 247.COM Surprisingly to some, the definition of Player Protection varies depending on the perspective you’re viewing it from. My experience in the industry has been somewhat unique, working for and with B2B providers, B2C sites, regulators, and as a player. This has given me a rounded insight into player protection and how its definition and impact depends on perspective. From a players’ perspective, the vast majority are fully aware of and able to control their spending. As such, they tend to look at player protection in terms of mechanisms that are put in place to protect them from rogue software, sites, and/or business practices. Generally speaking, regulation covers these elements by implementing strict licence obligations for software providers (e.g. by having their products tested and verified by an independent 3rd party testing house) and site Operators (e.g. by having player funds segregated, and unable to be used for operational purposes). Unfortunately these measures haven’t proved to be totally effective and there have been (infrequent) examples where the most determined have been able to implement rogue company practices, or the somewhat naïve have implemented unsuccessful business models. In the instances where player funds have been lost, the players have felt let down not only by the site they deposited at in good faith, but also by the regulator of the jurisdiction where the site and/or their supplier are licenced. Happily, instances of this nature are few and far between, and the regulator who I work with has a demonstrable and unequalled track record in this regard. Nevertheless, players tend to trust the brand of the Operator site (as this is generally one they are already familiar with or have seen advertised), rather than the crest that appears on that site’s gaming licence. However, what a lot of players don’t appreciate is that the regulations vary between jurisdictions and where one may insist on segregation of player and a business’s Operational funds, others do not. 99 per cent of the time this won’t be an issue, but in cases where the one per cent happens and if player funds aren’t segregated, the money could be considered a business asset and players considered as unsecured creditors and are therefore not fully protected. Another bug-bear for players are the soft hurdles some Operators implement when it comes to withdrawals. From my experiences, there will typically be a delay upon first withdrawal, where site(s) may request additional forms of ID (to enable them to complete their KYC obligations). Another bug-bear for players are the soft hurdles some Operators implement when it comes to withdrawals. From my experiences, there will typically be a delay upon first withdrawal, where site(s) may request additional forms of ID After this most Operators will process these in a timely fashion and the only delays experienced in receiving funds are those incurred with banking systems as a whole. Unfortunately there are sites that will put withdrawals into a ‘pending’ state for up to 72hrs. The reasons for this can vary from site to site – players will generally accept additional security checks, or waiting until ‘normal’ office hours for it to be approved. However, when a site holds a withdrawal for an extended period, then offers a bonus to reverse some, or worse still all of it, then this becomes predatory. Ironically if a player then gives in to the temptation and/or gets impatient and reverses and plays those funds, then this behaviour could go against the mission statement of the site itself in promoting responsible gambling, and could also lead to the player falling into the classification of problem gamblers. Thankfully most sites have distanced themselves from the aforementioned practice and act as ethically as possible. As mentioned earlier, most (if not all) gaming sites have a comprehensive approach to corporate and social responsibility, so when discussing the subject of player protection with them, they see this as protecting players from themselves. This is generally defined as either ensuring that minors, or those who are no longer able to control their betting activity are not able to participate in any wagering activity. No one is going to question the rationale or actions undertaken by sites in order to comply with these practices, but many who haven’t been employed in an Operator environment may not appreciate the work that sites undertake in order to ensure their player protection mechanisms and objectives are achieved. Many sites also go above and beyond what is expected of them, ensuring all of their employees (not just those on the frontline of customer support) are fully trained in problem gambling awareness, as well as having easy access to information and sources of advice and support. My most recent work has seen me liaise directly with regulators, namely the Isle of Man Gambling Supervision Commission (GSC). Player protection is truly at the heart of their regulation, and it’s no coincidence that some of the biggest and most influential businesses in the industry have their global headquarters located on the Isle of Man. So when the chance arose for me to work alongside them to grow the e-Gaming sector on the Island, it really was too good an opportunity to miss. Under the terms of their licence, Operators on the Isle of Man must fulfil a number of mandatory obligations – in simplest terms these are to warrant games are fair and true, to protect the young and vulnerable, to ensure the activity is not used for criminal purposes, and to protect player funds. All of these mechanisms are reviewed prior to a licence being issued, and audited as part of an ongoing process (under obligation of law). Licensees also have to contribute to a central fund which is used by charitable organisations to provide education, support, counselling and therapy services to those who’ve found their gambling activity has become unmanageable. These organisations also provide literature and training services to the local industry. It is appreciated that many other jurisdictions have similar objectives and licensee obligations, but it has been the Isle of Man’s implementation of these that sets them apart from others… Fundamental to Player Protection on the Isle of Man is a clear demonstration of separation between business and player funds, and that monies held in player accounts are protected under law through the Online Gambling (Participants’ Money) regulation 2010. This can be facilitated by the creation of a dedicated Gambling by its very nature is an activity that is based upon an element of risk. On the Isle of Man, we take the licensing and the ongoing relationship with the local industry very seriously. client account, but options also exist for costeffective solutions where funds are underwritten by an approved insurance company, or implementation of a client Trust. Of equal importance is that player data (personal and financial) is stored on locally hosted servers. This is to ensure that, in the event of default, the information can be accessed by the regulator quickly and under the powers incorporated in Manx law. It is appreciated that the above does create a cost to businesses and as such may not suit everyone, but the combination of these two key elements ensures repatriation of player funds. It is the successful management of these criteria that puts the Isle of Man in their unique position, and has meant that to date, the regulator has never experienced an instance where players have failed to receive their full balance when requested, or when an Operator has withdrawn from the market. Gambling by its very nature is an activity that is based upon an element of risk. On the Isle of Man, we take the licensing and the ongoing relationship with the local industry very seriously. Players shouldn’t forget that they also need to do their bit in mitigating risk by choosing the site, the preferred software and the jurisdiction where it’s licenced very wisely. NEWSWIRE / INTERACTIVE / 247.COM P107 Interactive SecuritY And PrOtectiOn Helping operators keep players safe The most common types of attack facing an operator include APT (advanced persistent threat) which is when hackers steal information by using sophisticated techniques such as malware to exploit vulnerabilities in systems to extract data from a specific target operator shemer Katz, safecharge l1 l 2 3 l APT - An advanced persistent threat is a network attack in which an unauthorised person gains access to a network and stays there undetected for a long period of time. AET - An advanced evasion is a type of network attack that combines several different evasion methods to create a new technique that's delivered over several layers of the network simultaneously. IP Spoofing - An hijacking technique in which a cracker masquerades as a trusted host to conceal his identity, spoof a website, hijack browsers, or gain access to a network P108 NEWSWIRE / INTERACTIVE / 247.COM Another worrying type of attack is the dreaded Distributed Denial of Service (DDoS) attack which is where the site is subjected to a massive attack by a multitude of compromised systems, using many computers affected by malware, botnets etc, which potentially can slow down and in extreme cases shut down an operator’s site. Other security threats include internal data leakage – not necessarily from an employee but often from a co-worker, supplier, contractor etc. and Frontend Application Penetration which is when a hacker tries to find holes in applications. The potential consequences of a breached security system can be catastrophic. Some of the effects include: data leakage, penetration of networks and applications, reputation damage, financial loss, game downtime. All online gaming operators who process, transmit or store customer credit cards need to comply with the Payment Card Industry Data Security Standard (PCI DSS, or as its more commonly known PCI compliance), which is a complex and demanding set of requirements for payment data protection. It is time consuming, costly and risky for online gaming operators to manage their own PCI compliance. If an operator is holding customers’ credit card details on file it makes that company far more vulnerable to malicious hackers, whereas if the operator has outsourced PCI compliance and there are no customer credit card details on its system for a hacker to attempt to steal then risks are greatly reduced. As all the card data is processed and stored by a third-party provider, hackers are far less likely to target the operators themselves. Outsourcing PCI compliance to a third-party payment provider has become an attractive option for gaming operators seeking to minimise the liability of their compliance responsibilities. A key factor in an operator’s decision making has been the overwhelming complexity of PCI compliance. Time spent working on compliance also means time spent away from profitable activities. We estimate that the cost of an assessment and implementation of in-house Level 1 PCI-related work can cost between $500,000 and $1m per year. return on investment is why many gaming operators have begun to look for alternatives. For an online gaming operator it is important to reduce the red tape involved with PCI, to minimise risk and to reduce PCI scope (the 4 l 5 l 6 l l7 8 l 9 l regulatory protocols regarding the handling of customer card data). If properly done, outsourcing reduces or eliminates PCI scope, and minimising scope is the simplest way for an operator to achieve PCI compliance. Gaming operators need to choose an outsourcing PCI partner carefully, otherwise they may not achieve the PCI benefits they were intending. If an operator’s outsourcing partner itself fails to meet PCI standards, the operator is still responsible for PCI. Operators need to make sure they are working with a reputable PCI outsourcing provider which is properly certified and uses the latest technology. Ideally an operator needs to take all its IT infrastructure out of PCI scope, as any part of the operator’s IT system which processes, stores or transmits cardholder data comes under the scope of the PCI regulations. Another way in which an outsource provider can remove an operator from PCI scope is by the use of tokenisation whereby a customer’s card details (the primary account number – PAN) are replaced by a token that has no exploitable meaning or value, and takes the place of the card details. With tokenisation if a hacker were to gain entry to the operator’s system all he/she would get would be the token which is going to be of no use as the hacker has no means of detokenisation. On 1st June 2015 the new PCI 3.0 standard became mandatory. There is a raft of new and stricter regulatory procedures for operators to follow from this date. If a merchant is currently outsourcing their PCI compliance to a trusted third party they can let them worry about this. At SafeCharge we have a PCI descoping team that is well versed in the regulations and keeps all our gaming clients safe in the knowledge that all their confidential customer data is secure in the hands of the PCI descoping experts. Most of the changes being introduced with PCI 3.0 are clarifications and tweaks to existing requirements, however operators that are undertaking their own PCI requirements will realise that there are many changes to be made. The regulation refinements cover everything from the definition of scope and methods of documentation to new ways of preventing fraud at the point of sale. For operators that do not outsource their PCI requirements they will find an ever-increasing amount of their technology systems will come under the scope of version 3.0. It’s not only workstations that handle the credit card data that are included in the scope, it’s now more defined in the regulations that any potentially vulnerable server or workstation that touches the operator’s network has to be PCI DSS DDoS - A distributed denial-ofservice attack is one in which a multitude of compromised systems attack a single target, thereby causing denial of service for users of the system. Phlashing - A permanent DoS attack that exploits a vulnerability in network-based firmware updates. Such an attack is currently theoretical but if carried out could render the target device inoperable. Malware - Any program or file that is harmful to a computer user Phishing - A form of fraud in which the attacker tries to learn information such as login credentials or account information by masquerading as a reputable entity or person in email, IM or other communication channels. Spear phishing - An e-mail spoofing fraud attempt that targets a specific organization, seeking unauthorised access to confidential data. whaling- A type of fraud that targets high-profile end users such as C-level corporate executives, politicians and celebrities. Phlashing - A permanent denial of service (DoS) attack that exploits a vulnerability in network-based firmware updates. compliant. This extension of the scope has been brought about as a hacker could get into a network by a lesser protected workstation and subsequently gain access to a operator’s customer data on the supposedly more secure parts of the network. Other perils for operators undertaking their own PCI regulations lurk ahead in the new scoping regulations for PCI 3.0 for example all third parties that handles customer credit card data on behalf of an operator will be included in the scope. This is often out of the operator’s control, but ironically still part of his liability. It is now known that the well-publicised breach of customer data by the U.S. retailer Target was caused by a an initial intrusion into its systems which was later traced back to network credentials that were stolen from a third party vendor. It’s simple. If a merchant doesn't have any customer credit card data touching its system, it is not going to be a target for commercial hackers. reduce the risk, shift the risk onto an expert company that is fully PCI compliant and undertakes PCI descoping for some of the largest companies in the gaming industry. 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Games like this are few and far between, so that’s a very good feeling indeed.” “What I‘ve seen with that product in its first few months, I‘ve never seen before in the last nine years. It’s been well received by all demographics, across all the customers. What customers are saying now is why don’t I have more of these machines? Why do I have to wait to get on?” Mark Mackay, Chief Operating Officer, Jupiters Casino, Gold Coast, Australia “In 23 years in the business I have never seen a product like this.” Joe Kelly, General Manager, Arana Leagues Club, Australia Lightning Link ranks as 17 of the top 20 best performing games in Queensland, Australia. Rated by MaxGaming, an independent provider of CMS. P112 NEWSWIRE / INTERACTIVE / 247.COM N art, creativity, and science combine to make the perfect storm in aristocrat’s new Lightning Link “There is a little bit of magic involved in game development,” says Scott Olive, the head of High roller Gaming, a dedicated jackpot products studio with Aristocrat. Olive’s legendary accomplishments certainly have brought magic to casino floors worldwide. he is widely acknowledged as one of the most prodigious creative talents in the industry and was instrumental in establishing Aristocrat’s hyperlink family of games including the smash hits Cash Express, Jackpot Carnival and Aristocrat's first wide area progressive, Millioni$er. Other successful titles that have been touched by Olive’s magic include Jackpot Deluxe, Tiki Torch, big ben, Red baron, Double Dolphins, King of The Nile and Return of the Samurai. his latest creation, Lightning Link is a storming hit in Australia and North America and is now coming to Europe. Attendees at ICE Totally Gaming can experience Lightning Link first hand on Aristocrat’s stand, S3-250. Lightning Link is unique in the marketplace with playerselectable multi-denominations, a multi-format jackpot offering that combines both link and SAP jackpots and an excellent mix of games that attract a wide range of players. Plus its intuitive layout is easy to learn and play. Olive says Lightning Link’s design was created specifically to appeal to all types of players – frequent players and more casual gamers, and to those who like a jackpot experience as well as those who prefer a more entertaining experience. “With Lightning Link, I created a game that I would like to play,” Olive says. “I always wanted to do a game that incorporated lightning because it seemed like a very exciting and fun visual.” And exciting it is. Olive and his team have developed 10 different base games with an exciting variety of themes and features. So, how did Lightning Link come about? “We saw a big market opportunity for proprietary, innovative links. Our challenge with this - and with every game - is to create new and innovative products that have long-lasting appeal,” Olive says. As is the case with every game, his team then went through a very deliberate and thoughtful creative process that begins with an in-depth analysis of market trends and player preferences. From there, the game strategy is born. “We carefully balance the expertise of our entire team and look to put together a game with elements that will flow together as we create what we hope will be an industry hit,” he says. Lightning Link is the latest to come from what Olive describes as an exciting, if sometimes hectic, studio, where at any one time there are dozens of games in active development, from early concepts through to submissions for certification and approval. Through it all, Olive’s steady hand guides the team and the many processes that include artists, animators, graphic designers, sound and software engineers, production specialists, strategy developers and analysts. The fruit of Olive and his team’s labour is clear in the global success Lightning Link is experiencing, which has left the entire team flying high. Olive describes it this way: “The most pleasing thing about Lightning Link is that the games have proven to be popular with all types of players in all types of venues whether it be a small club in the Australian Outback or at a mega casino on the Las Vegas Strip. Games like this are few and far between, so that’s a very good feeling indeed,” comments Mr. Olive. 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