- SAP Support Portal

Transcription

SAP Business Suite powered by SAP HANA
from an IT Perspective
Meet the Expert session powered by SAP Enterprise Support Academy
September, 2013; Michael Lamade
Agenda
 Objectives of SAP’s Real-Time Data Platform
 Where to start
 Findings from early Suite on HANA Adopters
 Customer Cases in Detail
 SAP HANA/Industry-Roadmap
SAP HANA in Figures
>80
Live Szenarios
BW on HANA
Up to
100.000x
>50
9
innovative use cases and
applications
3-5%
increase in process
efficiency
live implementation
projects
GENERAL
AVAILABILITY
SUITE ON HANA
Faster performance
>50
Up to
Q2 / 2013
30-40%
1.585
faster project
realization
trained partners on Suite on
HANA
>200.000 end users
260+
LIVE CUSTOMERS
>500
>40
productive scenarios and
pilots
individual customer cases in
manufacturing
Live customer scenarios
© 2013 SAP AG. All rights reserved.
Customer
3
Perspectives on Big Data and Real-Time
Data is today’s newest business
currency, and its value depends on your
ability to harness it.
The magnitude, speed, and complexity of
data coming from numerous sources
today is putting pressure on IT teams to
find and leverage real-time value and
intelligence from within your information.
How are you harnessing your data?
Are you drowning in it or finding new insights to give your organization a
competitive edge?
Customer
4
SAP HANA Innovation overview
HANA
Accelerators
Client
HANA Analytics
BW on HANA
(Content &
SAP HANA Live)
Client
HANA Apps
Business Suite
on HANA
(Next Generation &
Strategic Investments)
Client
SAP Business Suite
Any Data
HANA DB
Apps
HANA DB
VDL
AnyDB
Apps
PLM
HANA DB
AnyDB
BW
SRM
SAP
Business
Suite
SCM
HANA DB
(VDL)
CRM
SAP
Business
Suite /
non-SAP
ERP
SAP
Business
Suite
HANA DB
AnyDB
Side-by-side scenarios
Integrated scenario
In seconds:
Accelerating existing
transactions of the
Business Suite
More Insight:
Exploring data loaded
from Business Suite
on any level of detail
Supercharged BW :
Fasten up your BW
without disruption
Innovation:
Functional applications
natively built on HANA,
with an without Business
Suite integration
All in One – Ultimate:
Business Suite solution fully
integrated with and optimized for
HANA as database
Live Customers:
• Ferrero S.p.A. –
COPA RDS
• Colgate-Palmolive
– COPA Custom
Solution; TPM on
HANA
Live Customers:
• Adobe Systems
Inc. – Ops.
Reporting RDS
• Yoke Industrial –
Ops. Reporting
RDS
Live Customers:
• Lenovo – BW on
HANA
• Hilti – BW on HANA
Live Customers:
• Bosch Siemens
Hausgeräte GmbH –
Cash Forecasting
• Centrica– Smart Meter
Analytics
Live Customers:
• Manufacturing Customer –
Business Suite on HANA
• Primary Metals Customer –
Business Suite on HANA
Customer
5
SAP’s In-Memory data management innovation
Providing real-time platform for accelerated enterprise applications
Store
Analyze
VS
Plan, simulate,predict
Analyze
Accelerate
Transactions + Analysis
directly in-memory
All data (text, sensor, social)
Parallelization of queries
Open SQL
Dynamic views and
native SQL
Focus
Transact
Business functions and
stored procedures
Customer
6
SAP HANA Live architecture
Foundation for new class of applications
HTML5-based (web & Mobile)
Other SAP Solutions
Open Interfaces: https | oData | SQL | MDX
Web
Resource
oData
Service
XS Engine
Application Services
SAPdelivered
Query
Views
Personalized
Views
Personalized
Views
Personalized
Views
Customer Extensions
Reuse Views
SAP HANA PLATFORM
Private Views
Virtual Data Model
HTTP(S),
HTML, CSS, JS, …
3rd Party
SAP BusinessObjects BI
SAP HANA Live
Physical Tables
Database Layer
Atomic data
set for detailed
drill-down
information
Operational data
available
instantaneously
Pre-defined
models across
entire suite
Customer
7
SAP HANA Live deployment options
Existing Stack
Sidecar Approach
Integrated Stack
SAP Frontend
SAP Frontend
BOBJ
HTML 5
Any
frontend
SAP Business
Suite
SAP Business
Suite
HTML 5
(ERP, CRM, SCM,…)
Any
frontend
(ERP, CRM, SCM,…)
AnyDB
BOBJ
SAP HANA Live
SAP HANA Live
SAP HANA
SAP HANA
Replication
Customers can add new analytics capabilities immediately without disruption to their existing
landscape. Any investment today will be valid for SAP Business Suite powered by SAP HANA.
Customer
8
System prerequisites
Solution
SAP HANA
SAP ERP Content
Minimum Version
SAP HANA Appliance Software SPS 5.0
·
SAP ERP 6.0 SP12 and all equivalent enhancement packages
·
SP6.0 SP21 for PP
Content for Advanced Process Insight
SAP ERP 6.0 EHP4 SP11 with SAP_BS_FND 701
SAP CRM
EHP1 for SAP CRM 7.0 SP09
SAP SCM
EHP2 for SAP SCM 7.0 SP13
SAP GRC Access Control
SAP Access Control 10.0 SP10
SAP Global Trade Services
SAP GTS 10.0 SP06
SAP IBU - Insurance
SAP ERP 6.0 EHP4 SP11, SAP FS-PM 5.10 SP 08
SAP Business Intelligence
SAP Business Intelligence 4.0 and higher
Supply Chain Info Center
SCM 7.12 (EHP2, HANA)
SCM 7.02 (EHP2)
SCM 7.01 (EHP1)
SCM 7.0
SP00
SP05
SP10
SP13
Customer
9
SAP Business Suite powered by SAP HANA:
Value for IT, Business, People
Lower Costs in
IT
Higher Business
Value
More Engaged
People
Ready for the Cloud
Fast insight
Built with people
Open platform
Informed decisions
Intuitive user interfaces
Compressed data
Streamlined processes
Runs on all devices
Simple landscape
Real-time business
Tailored to the job
Little administration
Business innovation
Open for ideas
Customer
10
SAP HANA Live
Unified view of business processes across organizational functions
SAPdelivered
Query
Views
Partner Apps
New SAP Apps
SAP Business Suite
SAP
NetWeaver
BW
Multi-channel Unified User Experience
Personalized
Views
Personalized
Views
Personalized
Views
Custom-built
Open Interface
Customer Extensions
SAP NetWeaver
Reuse Views
SAP HANA PLATFORM
Application Services
Database Services
Synchronizations Services
Operational
Reporting
Private Views
Out-of-the-Box
Physical Tables
SAP HANA Live (VDM)
Instantaneous
transactions results-toactions
Unified view of
operations
without delay
Empowerment
for front-line
employees
* SAP HANA Live is a separate package for SAP Business Suite
Customer
11
MRP Cockpit
Entry Page
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for
© 2013 SAP AG. All rights reserved. any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to,
the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Customer
12
MRP Cockpit
Uncovered Sales Order with solution proposals
Customer
13
Why is MRP on SAP HANA faster?
Current Implementation
Dispatcher
App-Server DB-Server
MRP on HANA
Dispatcher
App-Server DB-Server
Read planning file entries
Read planning file entries
For every planning file entry
Read planned orders
For all planning file entries with the same low-level code
Plaf
Read
Plaf
Eban
Afpo
Vbbe Ekko
Merge + Split
Read purchase requisitions
Read purchase orders
Mdbs
Read production orders
Caufv
Read sales orders
Vbbe
Plan
set 1
Read
Eban
Plan
set 2
Read
Ekpo
Plan
set 3
Merge + Split
Insert
Plaf
Insert
Eban
Insert
Resb
Read stock transfer demand
Mdup
ABAP post-processing (e.g.
determine release strategy)
MRP planning logic
Update planned orders
Plauf
Update purchase requisitions
Eban
Customer
14
Search and Contextual Navigation
for the SAP Business Suite
“Search is the paradigm for information retrieval that has won
the Web. All leading offerings operate on a combination of
search and social whereas traditional navigational approaches
have fallen far behind.”
Retrieving Relevant Information
• Combining the advanced search capabilities, new contextual navigation and
the speed of HANA, SAP is creating an all new, amazing user experience
when exploring the web of business entities in the SAP Business Suite.
• Content of the SAP Business Suite becomes searchable and can be
navigated easily even across different application areas.
Key Benefits
Capabilities
• Experience easy to consume search capabilities at inmemory speed
• Powerful cross application search
• Intuitively and efficiently explore the Web of business
entities
• Benefit from amazing improvements of the overall search
experience
• Get key information, business relationships and links to
actions at a glance
• Contextual navigation capabilities across the entire
Business Suite
• Advanced search capabilities such as full text, freestyle
and fuzzy search
• Comprehensive 360° view of business entities, enriching
transactional data with related information such as
HANA-based analytics and further state-of-the-art
services
Customer
15
Where and how to start?
Business Perspective
Solution Perspective
IT Perspective
...
Customer
16
Industry value map for high tech
Highest real-time
business value for
high tech
Real-time value for key end-to-end processes
4
Product Innovation and
Sourcing
Demand-Driven Supply
Chain
Project Portfolio and
Project Management
Demand Sensing and
Response Management
2
Product Development and
Compliance
Responsive Manufacturing
and Fulfillment
1
Multichannel Sales and
Marketing
Customer Service and
Field Repair
Production Scheduling and
Efficient Manufacturing
Segmentation and Campaign
Management
Multi Channel Support and
Field Service
Customer Fulfillment
and Logistics
Partner and Channel
Management
Professional Services
Engagement and Delivery
Sales Pipeline and Order
Management
Service Parts Management
Integrated Sales and
Supply Chain Planning
Collaborative Supply
Management
Strategic Sourcing
3
Adaptive Pricing and
Usage-Based Billing
People and
Talent
Core Human Resources
and Payroll
Talent Management
Time and Attendance
Management
Workforce Planning and
Analytics
Finance
Financial Performance
Management
Accounting and Financial
Close
Treasury and Financial
Risk Management
Collaborative Finance
Operations
Enterprise Risk and
Compliance Management
Procurement
Supplier Discovery and
Lifecycle Management
Sourcing and Contracting
Procurement and Order
Collaboration
Collaborative Invoice to Pay
Commodity Management
Application Lifecycle
Management
IT Infrastructure
Management
IT Portfolio and Project
Management
IT Service Management
IT Strategy and Governance
Analytics
Data Management
Application Development
and Integration
Enterprise Mobility
Consumer Experience
IT Management
Technology
Solutions
SAP HANA Platform
Customer
17
Integrated sales and supply chain planning
Business value for supply chain monitoring
Today
Reduce
With SAP Business Suite on
SAP HANA
 Lack of near real-time information
 Decision support based on near realtime information
 No ad hoc operational reporting
 Time-consuming data loads in
traditional reporting tools
 Reporting, queries, dashboards that
have to be created by each customer
 Out-of-the-box analytical reporting
with streamlined data load
 Predefined dashboards for different
use cases (analytical workflows)
 Inability to run sub-daily planning
jobs and analyze the results because of
the long data preparation times
 Inability to respond fast to ad hoc
customer queries, which may
result in lost sales
 Advanced data retrieval and
computing functionalities of SAP
HANA optimize the reporting of
supply chain planning data
supply chain costs
by
3%
Optimize
inventory levels by
7%
Increase
customer service
level by
4%
KPI improvements are high-level estimates and will have to be validated for each customer situation.
Customer
18
Business Scenario Recommendation (BSR) for
Identify your Top Scenarios based on Business Value and Implementation Priorities
Business Context / Status Quo
Process Innovation with
SAP Business Suite
Challenges
Contribution
of SAP HANA
Value Driver
Chose your Deployment Option and Benefit from customized SAP Implementation and
Support Services
Order your individual and free report at http://www.suiteonhana.com
Customer
19
Value Discovery Workshop
 SAP offers a proven methodology and approach to discover the customerspecific business improvement areas and quantify value potential.
 We suggest such a workshop with your line-of-business and IT experts.
Customer
20
Where and How to Start? – Solution / IT Perspective
Real Time
Analytics
The BEST SUITE
All new Suite customers
Chronic reporting
challenges
Single ECC instance
Multiple or Single ECC
Instance
•
Suite on HANA
•
Suite on HANA
•
SAP HANA live
(integrated, sidecar)
•
RDS packages
Optimize &
Accelerate
Business
Transformation
High Value Scenarios
Innovative customers
Multiple or Single ECC
instance
Multiple or single ECC
Instance
•
Suite on HANA, start
with one scenario
(CRM, SCM, …)
•
Accelerators
•
Suite on HANA and
HANA Applications
Customer
21
RDS represents THE DEFAULT for all SAP Business Suite
powered by SAP HANA projects!
SAP UI
HTML5
Mobile
SAP BI 4
User-Driven Experience
SAP HANA Live
rapid-deployment solution
Rapid Database Migration
of SAP Business Suite to
SAP HANA
SAP
ERP
SAP
CRM
SAP
SCM
SAP
PLM
SAP
SRM*
New Apps
SAP ERP rapid-deployment
solution powered by SAP
HANA
SAP Business Suite
SAP NetWeaver BW
SAP CRM rapid-deployment
solution with SAP HANA
Benefit from SAP’s
latest strategic
investment, Suite
powered by SAP
HANA, via Rapid
Deployment
Solutions!
SAP NetWeaver
SAP HANA Live
SAP HANA
Analytics for
heterogeneous business
data
Data Migration to ERP/CRM
on HANA
RDS on SAP.com sap.com/rds
Suite on HANA RDS on the Service Market Place
* SAP SRM is not included in the scope of applications powered by SAP HANA yet.
Customer
22
Path for new customers
Plan
Build
•
How will Suite on
HANA impact my
business? I need
a documented
strategy
•
Where do I start?
High
•
I am ready to
move ahead with
implementation of
ERP on HANA
Maturity
RDS SAP ERP Trading by
SAP HANA
RDS SAP ERP for FI/CO
powered by SAP HANA
1-2
HANA Assessment
Services
21
21
1
1-2
Installation of
HANA Appliance
8-10
SAP Education for SAP ERP
SAP Knowledge Acceleration
for Sales, Service, and
Marketing
•
What other
services are
available to
support my
live instance
of SAP on
HANA?
Technology
Application
Management
Post-production
Support
5-7
RDS for Sentiment
Intelligence
Ent.Support
System Admin for
HANA
(Enterprise Support)
10
RDS for Data Migration for
CRM on HANA
Go-live Service
3-9
13
8
RDS for Adoption of
Business Intelligence
I need to
educate my
people
8-10
RDS for SAP CRM powered
by HANA (Marketing)
Analytics
Analytics
RDS for Data Migration for
ERP on HANA
•
by HANA (Sales)
19
Technology
Road Map Service
for DB Platform
I am ready to
move ahead with
implementation
of CRM on HANA
by HANA (Service)
RDS for SAP HANA Live
(Q3)
-Use Cases and Value
-Tech. Assessment
-Business Processes
•
CRM Suite on HANA8-10
ERP Suite on HANA
RDS SAP ERP
Manufacturing powered by
SAP HANA
Run
Optimization
(Performance)
RDS for Customer
Engagement Intelligence
= Rapid Deployment Solution
8-10
Low
New to Suite on HANA
Suite on HANA Adoption
= project duration (weeks)
Live on Suite on HANA
Customer
23
Path for existing customers
Plan
•
High
Build
How will a migration
of Suite on HANA
impact my
business? I need a
documented
strategy
•
I am ready to move ahead with the
upgrade and migration of ERP and/or
CRM on HANA
* Installation of HANA
Appliance
System Landscape
Consolidation &
Harmonization
Maturity
4-8
Road Map for DB
Platform
Pilot
Implementation for
HANA
* Technical Implementation
of Enhancement Packages
•
What other
services are
available to
support my
live instance
of SAP on
HANA?
Migration Suite on HANA
12 -
HANA Assessment
Services
- Use Cases and Value
- Tech. Assessment
- Business Processes
I need to
educate my
people
1-2
Technical Upgrade
Implementation
for SAP Business Suite
Technical Upgrade
Planning for SAP
Business Suite
•
SAP Education for SAP ERP
Technology
Technology
Run
2
6
61
2
RDS for Migration to Suite
on HANA (Service already
available in April, 2013)
20+
Application
Management
Post-production
Support
Analytics
RDS for SAP HANA
Live(July, 2013)
Ent.Support
Unicode Conversion
System Admin for
HANA
Bus. Process Performance
Optimization (Data Volume)
Go-live Service
Optimization
(Performance)
Code Inspection Analysis
Custom Code Management
= Rapid Deployment Solution
8-10
Low
New to HANA
Suite on HANA Migration
*
= project duration (weeks)
= included in RDS Services Scope
Live on Suite on HANA
Customer
24
Planned new package
for:
Planned upgrade for:
SAP HANA RDS packages
HANA RDS portfolio available (Q1, 2013) and roadmap for Q2/Q3/Q4
BW on HANA
Database Migration of BW
to HANA
Rapidly migrate an existing SAP
NW BW installation to the SAP
HANA.
BW NLS & ERP ILM
Retention Management on
Sybase IQ
CRM Analytics with BW
on HANA
Suite on HANA
Analytics on HANA
CRM powered by HANA
Sentiment Intelligence
Essential CRM functionality quickly
and affordably with preconfigured
software powered by in-memory
technology of SAP HANA
Combine structured data with
unstructured data to gain insight
into market trends & perception
ERP Operational
Reporting
Provides accelerated time-to-use
of BPC. Leverage the data model
in G/L to feed financial plans and
statements
Real-time decisions based on realtime reports from SD, MM, LIS
ERP powered by HANA
Strategic Financial
Planning (BPC 10 NW)
* for finance and controlling
* for manufacturing
* for trading
Helps customers to handle long
range strategic planning, including
scenario analysis & restructuring
Predictive Analytics
SAP HANA Live
Real-Time reporting on SAP
Business Suite data and GRC
Customer Engagement
Intelligence
Customer Value Intelligence &
Audience Discovery
Financial Close and
Disclosure Management
(BPC 10 NW)
End-to-end financial close process
Trade Promotion
Effectiveness Analysis 3.0
Current version is 2.0
Retail on HANA
Database Migration of
Business Suite to HANA
Banking Enterprise Risk
Reporting
BI Adoption Package
Provides a relevant software
content, best practices for BI
Adoption across the enterprise for
customers with investments in BW
Rapid Data Migration to
ERP/CRM on HANA
Analytics for
heterogeneous business
data
Accelerator for
Profitability Analysis
Accelerate your cost allocations
* Has been merged in Q2, 2013
with
Accelerated Finance &
Controlling V2
Report and accelerate GL,
Material Ledger reports
Net Margin Analysis
Understand the margin by channel
and product, identify cost savings
potential across all areas with Indepth margin analysis
Planning for Retail
Perform consistent end-to-end
planning, using real-time demanddriven forecasts
Financials for Public
Sector
Customer Usage
Analytics
Sales Analysis for Retail
Rapid time-to-insight based on
massive volumes of customer
charging, billing & payments data
Real-time access to Retail
information to enable effective
sales campaigns and tactics
Easy and real-time access to
financial and budget figures
covering public sector financials
and public sector collection
disbursement.
Load non-SAP data into Customer
Analytics with HANA
Demand Signal
Management
Increase the demand visibility into
your supply chain.
Data Load from Legacy
Applications into HANA
Finance on HANA
G/L Financial Planning
(BPC 10 NW)
Commodity Risk Analytics
Sales & Marketing in BW
Asset Analytics
EPM on HANA
RDS for Social Business
Networks for Ariba, based
on HANA
Shopper Insight
Real-time visibility into retail
demand to accelerate sales
Customer
25
Need an enterprise cloud to power real-time
Qualities
 Mission Critical 24 x 7
 Elastic scale
 Enterprise Grade Security
 Advanced Governance
Risk & Compliance
 Advanced business continuity
and support
20%
Faster
delivery
Reduce
TCO
Access
superior
skills
Match
variable
needs to
costs
Simplify
Business &
complex IT IT alignment
environment
Slower rate
of growth
of IT costs
Convert fixed
costs to
variable
26
Customer
PWC: http://www.pwc.com/gx/en/technology/cloud-computing/charticles/cloud-value-proposition.jhtml
SAP HANA Enterprise Cloud
SAP Business Suite
SAP Business Warehouse
Custom Apps
Services
ERP | CRM | …
BW | BPC
Big Data | Consumer
Assessment
Onboarding &
Migration
Cloud Hosting &
Managed Services
SAP HANA Cloud Platform
Custom Services
In-memory Infrastructure
•
Power of real time combined with the simplicity of the cloud
•
Choice with fast time to value
•
Mission critical operations with cloud elasticity
Customer
27
Where to start?
IT Perspective - optimization patterns (technical)
Pattern
Example
Merge of OLAP and OLTP
Real-time view, insight to action, less BW
admin and effort
Ending relevant batches
MRP, intercompany reconciliation
No aggregation / index programming
DSO reporting, VBAK processing
Responsivenes
Scrap reporting, pricing
New Processes
DSIM, CAR
Cross
Search, non-SAP data (machine, sentiment),
parallelization
TCO and IT development
Less data (replication, compression),
3 Tier -> 2 Tier, less admin, faster dev.
Customer
28
SAP HANA in Data Centers
Customer feedback and status
SAP HANA
SPS4
Large number of customers have confirmed that SAP HANA
SPS4 (Mid 2012) is data center ready for production
Status Spring 2013, SAP HANA SPS5
Backup & Recovery
 Full Data Backup w/ support for point-in-time recovery
 Log Backup and Bare Metal Restore
 First support for external filer snapshots
High Availability
 In case of hardware or system failure the standby/spare node/system
takes over
 System Replication as shadow database installation for single hosts
coupling available
(Per Data Center)
Disaster Recovery
(Across Data Center)
 Failover to a HANA instance in another data center in case of a
catastrophe (Storage or System Replication available).
 Automatic and manual procedures possible
Monitoring, Alerting &
Administration
 Holistic management with E2E support by SAP Solution manager for
SAP HANA as an appliance
 Support for 3rd party monitoring tools possible, support by tool vendors
partly pending
3rd Party Tooling
 Support for 3rd party backup tools via Backint interface or staging area
 Support for customer specific data center compliance tools
Customer
29
Roadmap
SPS6 (Mid 2013)
Planned beyond
HANA Platform
 Unified Installer (HLM)
 Tailored Data Center Integration
 Persistence Optimizations
 Smart Data Access
 XS Engine
 TLOGO extensions
 Graphical Unified Installer
 SAP HANA Verification Tool
 LVM deeper integration (2014)
 Data temperature (2014)
 Multiple Databases (2014)
• a.k.a. Multi-Tenancy
Security & Auditing
 Extended Auditing
 Extended User/Role management
 Extended Authentication
 Extended Authorization
 Extended Security for Application
Development
 Extended Auditing
 Defined OS installation setup
• Possible Customer-driven
System Hardening
Customer
30
Roadmap
SPS6 (Mid 2013)
Planned beyond
Monitoring, Alerting
& Administration
 Improved Monitoring
 Improved SQL Plan Cache
 Table and partition redistribution
editor with automation option
 More support for 3rd party
management tools
 More 3rd party management tools
 Monitoring API (2014)
Backup & Recovery
 Backup LiveCycle Management &
Security extensions
 Recovery Options (nm)
especially for System Copy
 Integration of ext. Snapshots with
Redo Log roll forward of HANA
 Keep Backup History with Topology
Changes
 Incremental Backup (2014)
 Named internal Snapshots (2014)
3rd Party Tooling
 Direct streaming to 3rd party
backup tools – first official
releases, further announcements
about release dates
 More 3rd party backup tools
Customer
31
Roadmap
High
Availability
(Per Data Center)
SPS6 (Mid 2013)
Planned beyond
 System Replication extension
• Async. (& Sync) transfer option
• Near Zero Downtime maintenance
• Hardware mix
• Asymmetric setups
• Zero Downtime maintenance
• Backup on shadow instance
• Time travel via internal snapshots on
secondary to handle logical errors
• Cascading systems
• Compress log transfer
• Time delay option between sites
• Basic encryption
• Pure Log-based transfer (2014)
• Active/Active Operation (2014)
 Log Shipping (2014)
Disaster
Recovery
(Across Data
Center)
• Async. (& Sync) transfer option
• Near Zero Downtime maintenance
• Hardware mix
• Asymmetric setups
• Zero Downtime maintenance
• Backup on shadow instance
• Time travel via internal snapshots on
secondary to handle logical errors
• Cascading systems
• Compress log transfer
• Time delay option between sites
• Basic encryption
• Pure Log-based transfer (2014)
• Active/Active Operation (2014)
 Log Shipping (2014)
Customer
32
References and early customers
Customer
33
Findings from Early Adopters
Overview – Adoption drivers and economic model
Adoption Decision
Motivation
Based on interviews
with live customers
Investment Economics
Challenges
Cost
Benefit
•
Strategic
•
Unclear Benefits
•
Re-engineering
•
Customer facing
•
Business Performance
•
Technology
•
Implementation
•
Supply Chain
•
IT Performance
•
Change Readiness
•
Operations
•
Finance
•
Solution Availability
•
Technology
•
Procurement
•
IT Complexity
•
HCM
•
Industry Solution
 Costs of implementation, operations & infrastructure has not been fully tracked by
customers
 No consistent tracking of benefits
 Business process improvement is primary adoption driver
 Customer facing & SCM are top benefit targets
 Implementation and software are top cost drivers
Customer
34
Adoption drivers
Priority
high
medium
low
Based on interviews
with live customers
Customer
35
TCO Drivers
•
•
•
•
•
•
•
•
•
H/W (HANA) – Production
H/W (HANA) – Dev
HA/DR
H/W Maintenance
S/W & Maint. (HANA)
7%
3%
2%
Data Center Operations
DB Administration
Application support
Technical support & other
Implementation
Costs
(one-time)
11%
5%
17%
•
•
•
•
•
9%
No change
No change
2%
Process Re-engineering
Upgrade Migration
System Landscape Optimization
Data Center Upgrade
Custom Code Optimization
36%
19%
12%
5%
0%
Infrastructure
Oper. Expenses
(p.A.)
72%
IT Operations
Impact
Based on interviews
with live customers
Customer
36
Key challenges to adoption
•
•
•
•
•
•
HANA H/W costs
HA/DR certification level
Virtualization capability
Complex environment requirement
HA/DR costs
DB size
6%
2%
2%
2%
0%
0%
•
•
•
•
Process re-engineering required
Large process change required
KPI improvements not proven
No business strategy for real-time
13%
9%
7%
7%
11%
Benefits
36%
13%
Solution Not
Optimized for HANA
Conversion costs
Architecture
19%
Other
•
•
•
•
Customer code clearing
Complex environment simplification
Process re-engineering
Process standardization
8%
6%
5%
0%
21%
• Custom developed solutions
• Industry solutions
• 3rd party bolt on's
8%
6%
6%
Based on interviews
with live customers
Customer
37
SAP internal deployment
Reporting, sales force efficiency and operational efficiencies
Motivation to Adopt
SAP Project Scope
 Transform the business
 Contribution to SAP’s growth,
agility and operational efficiency
 Rewarding end-to-end user
experience with deep integration,
Engaged
social media, powerful search, and
People
exceptional performance
 Applying best practices and
shaping the next practices
 Demonstrate excellence in HANA
implementation by bringing a
IT Value
mission critical CRM system to
SAP HANA in less than 3 month
SAP Solution Scope
 Sales, Marketing, Support on CRM on
HANA plus Customer on Demand as
hybrid solution
 BW on HANA
 Mobile Apps
Business
Value
Project Scope
 Start: Jan 2013; Go-Live: April 2013
 Wave 1: 1,000+ customer experts to
CRM on HANA within 10 weeks
 Wave 2: 15.000+ business sales,
marketing, and service people followed
after a 4 month project
 Today: all customer interaction
processes in sales & inside sales,
services, marketing, support, and
partner management run on CRM on
HANA
Business Benefits
Business 
Value


Engaged
People


IT Value


Significant productivity increase in
inside sales organization
Increased call center performance
(36x), incident search accelerated
by factor 48
Users experienced immediate value
from optimized business processes
and increased operational
efficiency
Better preparation and retrieving
real-time customer information
during calls
More flexible and dramatically
faster search (250x) regardless of
data volume
30% lower server and storage costs
65% smaller database size with
columnar compression
Customer
38
Development roadmap
Enablement
Suite on HANA
Lighthouse Suite on HANA
“End of batch” / “OLTP/OLAP”
Start RampUp
The Suite to New Heights
Industrial Revolution 4.0
i2013
GoTo Release
GA,
21 industries
Business Value
SUITE
Harmonization, SAP Fiori,
installation, upgrade, run
Core Suite (ERP, CRM, SCM)
Jan 13
Simplification
HPAs
Breakthrough Innovation Apps
on HANA
New Apps
Long-run batch processes
Highest impact, highest usage
10 Key E2E business scenarios
Highest Impact, highest usage
Optimization
Coverage of 80% of top usage
+ top used operational reports
Coverage of 99% of top usage
HANA Live
SRM & Industries & Add-ons
Add-ons, Partner Add-ons
May 13
Porting
August 13
HANA
Quarterly Shipments
Further improve datacenter readiness
Virtualization, MCOD / MCOS, one deployment
Broader hardware certification
Customer
39
What is the relation of SAP Business Suite powered by
SAP HANA and future EHPs?
Q4 2012
Q1 2013
Q2 2013
Q3 2013
One shipment for
all DB platforms
GA
SAP Business
Suite powered
by SAP HANA
ERP EHP6
CRM EHP2
SCM EHP2
SP1
ERP EHP7
CRM EHP3
SCM EHP3
SRM EHP 3
SP2
Quarterly shipments with
new optimizations
SP3
Q4 2013
GA
Quarterly shipments
based on EHP7
SP4
Regular maintenance SP
only. No new optimizations
Customer
40
Best suite of applications on best performing platform
Unifying OLAP and OLTP: From vision to reality
Multi-channel Unified User Experience
SAP Business Suite
SAP
NetWeaver
BW
New
SAP
Apps
Partner
Apps
SAP NetWeaver
SAP HANA PLATFORM
Application
Services
Database
Services
Synchronization
Services
App Server I Planning & Calculation | Rules I Business Function Libraries | Streams Processing
Virtual Data Model
Operational (OLTP) I Analytics (OLAP) I Predictive | Text Search
Replication Services I ETL I Hadoop, R
Customer
41
Where to find more information
Overview Info: saphana.com
Technical Info – service.sap.com
Product Info – help.sap.com
Customer
42
Thank You!
Contact information:
SAP Enterprise Support Academy
SAP Active Global Support
mailto: [email protected]

- SAP Support Portal

Transcription

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