Geno Prussakov - Affiliate Management Days
Transcription
Geno Prussakov - Affiliate Management Days
Brad Geddes Rebecca Madigan David Szetela Founder CertifiedKnowledge.org Executive Director Performance Marketing Association Author, Speaker and Consultant UN: AMDFL2012 Geno Prussakov PW: AMDFL12 Conference Chair Affiliate Management Days Welcome Dear Affiliate Management Professional, Welcome to Ft. Lauderdale, and the world’s only professional forum on affiliate management, Affiliate Management Days! I am especially thrilled that you were able to join us and at the very outset of this letter, I’d like to thank you for choosing to be a part of it. Two main things have moved me towards starting AM Days: (i) the widespread and largely unsatisfied demand for face-to-face affiliate management education, and (ii) an absence of a professional forum, where digital marketing managers and online merchants could gather on a regular basis — to share affiliate management knowledge and experience, and work out solutions to common problems and challenges. Both of these will change in the course of the next two days. You’ll hear from such luminaries of Internet marketing as Joanna Lord (SEOmoz), Hunter Boyle (AWeber), Tim Ash (SiteTuners), David Szetela (Bionic Click) and Brad Geddes (CertifiedKnowledge.org), as well as such affiliate marketing stars as Carolyn Kmet (Groupon), Todd Crawford (Impact Radius), Brian Littleton (ShareASale), Rebecca Madigan (Performance Marketing Association), Peter Hamilton (HasOffers), Kevin Edwards (Affiliate Window), Ali Pasha (Google Affiliate Network), and many many others. Besides attending the keynotes and breakout sessions, I’d like to encourage you to (i) take advantage of after-session Q&A’s, (ii) actively explore our Exhibit Hall, and (iii) participate in the unparalleled professional networking that AM Days will provide (both during breaks and at our evening reception on Day 1). Whether you’re a digital marketing manager, consultant, affiliate program manager, researcher, affiliate network rep, or a vendor who caters to the affiliate management market, I’m certain you’ll have a blast. Thanks again for being a part of our second conference. Make sure you grab me to say “hello”. I am looking forward to shaking you hand. Table of Contents Agenda Overview................ 2 Conference Floorplan..........5 Session Descriptions............ 6 Keynote Bios.......................13 Exhibitors Floorplan...........15 Sponsor Profiles..................16 AM Days Stay Engaged Connect with your peers, the latest conference news and more on social media: Twitter: @AMDays Conference Hashtag #AMDays Facebook: facebook.com/AMDays Linkedin Group Name: Affiliate Management Days FREE WIFI UN: AMDFL2012 Geno Prussakov PW: AMDFL12 Founder Affiliate Management Days © 2012 Rising Media, Inc. 1 www.affiliatemanagementdays.com/ft-lauderdale/2012 Agenda Overview Day 1: Tuesday, October 9th 8:00-8:55am Registration & Breakfast • Room: Global Ballroom 8:55-9:00am Welcome Remarks • Room: Amphitheater Geno Prussakov, Chair, Affiliate Management Days 9:00-9:45am Navigating Big Issues • Room: Amphitheater Morning Keynote Rebecca Madigan, Executive Director, Performance Marketing Association 9:45-10:15am 10:15-11:00am Networking/Exhibit Hall • Room: Global Ballroom Track 1 • Room: Amphitheater Track 2 • Room: Plantation/Coral Springs Affiliate Program Startup Hurdles: What I Learned Launching 3 Affiliate Programs at Once Building an In-House Affiliate Program: Top 10 Things to Consider Taylor Barr, Arbiter of Affiliates (and Partnerships), A Small Orange 11:15am-12:00pm 12:00-1:00pm 1:00-1:45pm 2:00-2:45pm 2:45-3:15pm Advanced Affiliate Recruitment Techniques Mike Nunez, Co-Founder, AffiliateManager.com © 2012 Rising Media, Inc. FTC and State Actions vs. Affiliates and Merchants Thomas Cohn, Partner, LeClair Ryan Lunch • Room: Global Ballroom Engaging Affiliates Around Special Promotions Carolyn Kmet, Former Director of Affiliate Marketing, Groupon Rapid Fire – Live Landing Page Critiques Tim Ash, CEO, SiteTuners Insight & Statistics Behind Affiliate Fraud Hagai Shechter, CEO, Fraudlogix Developing, Implementing, Changing and Enforcing an Affiliate Paid Search Policy David Naffziger, CEO, BrandVerity Networking/Exhibit Hall • Room: Global Ballroom Revisiting Innovations in Affiliate Marketing 3:15-4:00pm Joanna Lord, VP of Growth Marketing, SEOmoz Ali Pasha, Product Manager, Google Affiliate Network Mirror, Mirror on the Wall, Who is the Smartest Affiliate Fraudster of Them All? Wesley Brandi, Founder, iPensatori 2 www.affiliatemanagementdays.com/ft-lauderdale/2012 Agenda Overview Track 1 • Room: Amphitheater Panel: Affiliate Automation Tools: Your Questions. Answered 4:15-5:00pm Oliver Roup, CEO & Founder, VigLink Ashish Pandey, VP Product & Marketing, PopShops Scott Allan, Senior Vice President, Global Marketing, LinkShare Track 2 • Room: Plantation/Coral Springs Introducing New Affiliate Tools Into a Legacy Affiliate Program Rick Gardiner, CEO, Gardiner Media Group Shauna Miller, Founder & CEO, Penny Chic 5:05-5:50pm Afternoon Keynote Search, Affiliates and the Future of Personal Computing • Room: Amphitheater David Szetela, Author, Speaker and Consultant 5:50-7:30pm Networking Reception/Exhibit Hall • Room: Global Ballroom Day 2: Wednesday, October 10th 8:00-8:55am Registration & Breakfast • Room: Global Ballroom 8:55-9:00am Morning Remarks • Room: Amphitheater Geno Prussakov, Chair, Affiliate Management Days Keynote Panel The Role of the Network (Part 1) • Room: Amphitheater Jessica Breslav, Director Client Development, Commission Junction Tony Nelan, Head of Account Management, Google Affiliate Network 9:00-9:45am Brian Littleton, Founder & CEO, ShareASale Kevin Edwards, Strategy Director, Affiliate Window Todd Crawford, Co-Founder, Impact Radius Scott Allan, Senior Vice President, Global Marketing, LinkShare Moderated By: Robert Glazer, Founder & Managing Partner, Acceleration Partners 9:45-10:15am Networking/Exhibit Hall • Room: Global Ballroom Keynote Panel The Role of the Network (Part 2) • Room: Amphitheater Jessica Breslav, Director Client Development, Commission Junction Tony Nelan, Head of Account Management, Google Affiliate Network 10:15-11:00am Brian Littleton, Founder & CEO, ShareASale Kevin Edwards, Strategy Director, Affiliate Window Todd Crawford, Co-Founder, Impact Radius Scott Allan, Senior Vice President, Global Marketing, LinkShare Moderated By: Robert Glazer, Founder & Managing Partner, Acceleration Partners © 2012 Rising Media, Inc. 3 www.affiliatemanagementdays.com/ft-lauderdale/2012 Agenda Overview Track 1 • Room: Amphitheater Bring ‘Em Back! 15 Ways to Bolster Affiliate Relationships with Email 11:15am-12:00pm Hunter Boyle, Sr Business Development Manager, Aweber Track 2 • Room: Plantation/Coral Springs Affiliate Competitive Insights Lori Weiman, CEO, The Search Monitor Lunch • Room: Global Ballroom 12:00-1:00pm Beyond the Usual Suspects: How Top Retailers Turned Their Affiliate Programs Into Powerful Salesforces 1:00-1:45pm Robert Glazer, Founder & Managing Partner, Acceleration Partners M-commerce in the Performance Marketing Channel 2:00-2:45pm Kevin Edwards, Strategy Director, Affiliate Window 2:45-3:15pm 3:15-4:00pm Social Media Strategies for Marketing through Affiliates Dina Riccobono, Affiliate Manager, Crush Ads Stephanie Lichtenstein, President & Founder, Micro Media Marketing Stop Managing Like A Merchant, and Manage Like an Affiliate Daniel Feinberg, Affiliate Manager, GTO Management Networking/Exhibit Hall • Room: Global Ballroom The Rapidly Changing World of Tracking Peter Hamilton, Partner & CMO, HasOffers New & Improved Best Practices to Take Your Performance Marketing Channels to the Next Level Todd Crawford, Co-Founder, Impact Radius 4:15-5:00pm 5:10-5:55pm Multi-Touch Attribution & It’s Effect on the Affiliate Marketing Industry The Value of Affiliate Marketing in Today’s Multi-Channel World Nancy Marzouk, Chief Revenue Officer, TagMan Lisa Erlich, Manager of Training & Educaton, Rakuten LinkShare Afternoon Keynote Building a Brand When No One Cares Who You Are • Room: Amphitheater Brad Geddes, Founder, CertifiedKnowledge.org 5:55-6:00pm © 2012 Rising Media, Inc. Closing Wrap-Up • Room: Amphitheater Geno Prussakov, Chair, Affiliate Management Days 4 www.affiliatemanagementdays.com/ft-lauderdale/2012 Conference Floorplan © 2012 Rising Media, Inc. 5 HasOffers .................................. 1 ion Interactive ......................... 2 Payoneer .................................. 5 The Search Monitor ................ 6 BrandVerity ............................ 10 www.affiliatemanagementdays.com/ft-lauderdale/2012 Optimizely .............................. 12 Session Descriptions In this case study presentation, Taylor will share key insights from what he’s learned launching three web hosting company’s affiliate program in one Quarter and will cover: Tuesday, October 9th 8:00-8:55am • Room: Global Ballroom • Fear of “the start”: proper planning & strategy Registration & Breakfast • Right sizing tips for Affiliate software selection • Tracking snafu; getting affiliate tracking straightened out 8:55-9:00am • Room: Global Ballroom • Pre-launch and post launch activities to motivate affiliates Welcome Remarks Join Taylor as he divulges the wins and losses he experienced that will hopefully help you with your next affiliate program launch. Geno Prussakov, Chair, Affiliate Management Days 9:00-9:45am • Room: Global Ballroom Keynote Navigating Big Issues 10:15-11:00am • Room: Plantation/Coral Springs Rebecca Madigan, Executive Director, Performance Marketing Association Building an In-House Affiliate Program: Top 10 Things to Consider Rebecca Madigan of the PMA gives you a big picture look at the value of compliance, education, managing your CEO’s expectations, attribution, and why you need to think big in order to promote growth in your program. Joanna Lord, VP of Growth Marketing, SEOMoz Track 2 On this panel, Joanna will be covering the Top 10 Things to Think About When Building an In-House Affiliate Program. She will walk through best practices for assessing goals, evaluating resources, management options, and more. If you are looking to build out an in-house program. This is one session not to miss! 9:45-10:15am • Room: Global Ballroom Networking/Exhibit Hall 11:15am-12:00pm • Room: Amphitheater 10:15-11:00am • Room: Amphitheater Track 1 Track 1 Advanced Affiliate Recruitment Techniques Affiliate Program Startup Hurdles: What I Learned Launching 3 Affiliate Programs at Once Mike Nunez, Co-Founder, AffiliateManager.com This session will focus on advanced techniques not often leveraged, but very effective when applied. Taylor Barr, Arbiter of Affiliates (and Partnerships), A Small Orange This case study presentation is for OPM’s or Merchant Affiliate Program Managers that want to avoid some of the nasty errors one makes when launching an Affiliate Program. As an Affiliate Manager starting a new program, do you have a fear that your new launch will be a total bust? That you are going to completely bomb and you will attract NO affiliates? © 2012 Rising Media, Inc. 6 www.affiliatemanagementdays.com/ft-lauderdale/2012 Session Descriptions 11:15am-12:00pm • Room: Plantation/Coral Springs 2:00-2:45pm • Room: Amphitheater Track 2 Track 1 FTC and State Actions vs. Affiliates and Merchants Rapid Fire-Live Landing Page Critiques Thomas Cohn, Partner, LeClair Ryan Lunch Stop repelling your super-affiliates. Bring your most valuable pages to conversion rate optimization expert Tim Ash for a brutally-honest rapid-fire review (or simply watch as others get their pages critiqued). Tim will give you some quick and actionable tips to immediately improve performance. Guaranteed to be an educational and entertaining session. 1:00-1:45pm • Room: Amphitheater 2:00-2:45pm • Room: Plantation/Coral Springs Tim Ash, CEO, SiteTuners Thomas will present a case study of recent FTC and state AG actions vs. affiliates and merchants as well as how to comply with consumer laws and avoid regulatory scrutiny. 12:00-1:00pm • Room: Global Ballroom Track 1 Track 2 Engaging Affiliates Around Special Promotions Developing, Implementing, Changing & Enforcing an Affiliate Paid Search Policy Carolyn Kmet, Former Director of Affiliate Marketing, Groupon David Naffziger, CEO, BrandVerity An advertiser’s paid search policy impacts multiple departments within a company and usually involves multiple stakeholders. David will discuss a wide range of considerations for establishing tactical approaches commonly used by advertisers. David will then walk through best practices for implementing and/or changing policies, with a particular focus on managing affiliate expectations through the sometimes rocky transition period. Finally, David will review approaches to enforcement, identifying situations where transgressors can be reformed and where the relationships should be ended. With hundreds to thousands of affiliates in your program, getting them all coordinated around a single promotion can be like herding unicorns. In this session, we will explore several successful affiliate promotions and determine how to apply those best practices to your own channel. 1:00-1:45pm • Room: Plantation/Coral Springs Track 2 Insight & Statistics Behind Affiliate Fraud 2:45-3:15pm • Room Hagai Shechter, CEO, Fraudlogix Networking/Exhibit Hall In this session, Hagai will explore: • What exactly is affiliate fraud? • How is the fraud perpetrated? • What makes for a good target in the mind of a rogue affiliate? • What is the true extent of affiliate fraud? (detailed proprietary statistics) • What is the impact of affiliate fraud on an advertiser? (actual dollar cost) • Steps an advertiser can take to reduce fraud (non-promotional info) © 2012 Rising Media, Inc. 7 www.affiliatemanagementdays.com/ft-lauderdale/2012 Session Descriptions 3:15-4:00pm • Room: Amphitheater 4:15-5:00pm • Room: Plantation/Coral Springs Track 1 Track 2 Revisiting Innovations in the Affiliate Marketplace Introducing New Affiliate Tools into a Legacy Affiliate Program Ali Pasha, Product Manager, Google Rick Gardiner, CEO, Gardiner Media Group This talk will discuss new trends and innovations in the affiliate marketplace. Building on an earlier talk on trends and innovation given at AM Days SF, we’ll continue to focus on social, mobile and commerce. We’ll look at how the dynamics of the industry have changed and what we’ve learned in the last six months. Your existing affiliates can be the best resource to figure out ways to drive incremental revenue in a mature affiliate program by addressing their challenges. This session explores how to leverage the knowledge/experience of your existing affiliates to create a comprehensive affiliate toolkit for your program. This includes tactics to poll your existing affiliate base, creating new affiliate tools that leverage emerging technologies/platforms, and solving core issues/challenges. 3:15-4:00pm • Room: Plantation/Coral Springs Track 2 Mirror, Mirror on the Wall – Who is the Smartest Affiliate Fraudster of Them All? 5:05-5:50pm • Room: Amphitheater Keynote Search, Affiliates and the Future of Personal Computing Wesley Brandi, Founder, iPensatori In this presentation, Wesley Brandi will cover some of the more interesting affiliate fraud encountered over the last year. We will discuss the basics of affiliate fraud in addition to taking a look at a trend that is on the rise: hackbased cookie-stuffing. While light technical expertise is a plus, Wesley will strive to keep the concepts simple so everyone can attend. David Szetela, Author, Speaker and Consultant The Future will be here sooner than you think! The pace of technological change is accelerating, and personal computing is rapidly evolving. Will people still be “searching” five years from now? Will websites become obsolete? Hear how you can anticipate coming paradigm shifts that could threaten the way you do business through affiliates — or supercharge it. Learn what you should start changing NOW! 4:15-5:00pm • Room: Amphitheater Track 1 Panel: Affiliate Automation Tools: Your Questions. Answered 5:50-7:30pm • Room: Global Ballroom Oliver Roup, CEO & Founder, VigLink Networking Reception/Exhibit Hall Ashish Pandey, VP Product & Marketing, PopShops Scott Allan, Senior Vice President, Global Marketing, LinkShare Shauna Miller, Founder & CEO, Penny Chic Affiliate marketing automation tools, including platforms for easy access to data feeds, coupon creation, automatic link affiliation, and automatic link insertion, are loved by some, but viewed with a skeptical eye by others. In this panel discussion, publishers, networks, and the tool providers themselves dive into the role these technologies serve, potential pitfalls, and potential upside. © 2012 Rising Media, Inc. 8 www.affiliatemanagementdays.com/ft-lauderdale/2012 Session Descriptions 10:15-11:00am • Room: Global Ballroom Wednesday, October 10th Keynote Panel The Role of the Network (Part 2) 8:00-8:55am • Room: Global Ballroom Jessica Breslav, Director Client Development, Commission Junction Registration & Breakfast Tony Nelan, Head of Account Management, Google Affiliate Network 8:55-9:00am • Room: Amphitheater Brian Littleton, Founder & CEO, ShareASale Morning Remarks Kevin Edwards, Strategy Director, Affiliate Window Geno Prussakov, Conference Chair, Affiliate Management Days Todd Crawford, Co-Founder, Impact Radius Scott Allan, Senior Vice President, Global Marketing, LinkShare Moderated by Robert Glazer, Founder & Managing Partner, Acceleration Partners 9:00-9:45am • Room: Amphitheater Keynote Panel The Role of the Network (Part 1) Affiliate networks have evolved to play many different roles over the years and are a key partner for both merchants and affiliates. Panelists from different networks will discuss what role the network should play in areas such as affiliate screening, fraud monitoring, program management and more. Jessica Breslav, Director Client Development, Commission Junction Tony Nelan, Head of Account Management, Google Affiliate Network Brian Littleton, Founder & CEO, ShareASale Kevin Edwards, Strategy Director, Affiliate Window 11:15am-12:00pm • Room: Amphitheater Todd Crawford, Co-Founder, Impact Radius Track 1 Scott Allan, Senior Vice President, Global Marketing, LinkShare Bring ‘Em Back! 15 Ways to Bolster Affiliate Relationships with Email Moderated by Robert Glazer, Founder & Managing Partner, Acceleration Partners Hunter Boyle, Senior Business Development Manager, AWeber Affiliate networks have evolved to play many different roles over the years and are a key partner for both merchants and affiliates. Panelists from different networks will discuss what role the network should play in areas such as affiliate screening, fraud monitoring, program management and more. Have you seen open and click rates with your affiliates declining? Are your email lists not growing or as active as they used to be? You’re not alone — but there are ways to improve your email relationships with affiliates. This interactive session will cover 15 ways to tackle decreasing engagement and improve your affiliate relationships. We’ll explore real-world examples and ideas you can implement quickly to breathe new life into your email initiatives with affiliates, including newsletters, special promos and more. Plus, have your specific questions answered in the Q&A segment. 9:45-10:15am • Room: Global Ballroom Networking/Exhibit Hall © 2012 Rising Media, Inc. 9 www.affiliatemanagementdays.com/ft-lauderdale/2012 Session Descriptions 11:15am-12:00pm • Room: Plantation/Coral Springs Track 2 Affiliate Competitive Insights Lori Weiman, CEO, The Search Monitor Competitive Intelligence data is necessary for developing a strong affiliate program. This session will review affiliate competitive insights regarding market share, ad copy, and ranking strategies as it relates to paid and organic search, mobile search and social media. Find out how to use intelligence to strengthen the market presence of your affiliate program, to benchmark your program against the strengths and weaknesses of your competition, data mine for affiliate recruitment by identifying new opportunities with affiliates who are excellent marketers and which affiliates to avoid for fraudulent reasons, and to forge partnerships with affiliates to promote a stronger brand presence and ultimately drive more sales to the advertiser and less to the competition. You will learn: • Identifying market opportunities e.g. keywords or promotions where affiliates can be more effective for you • Benchmark yourself versus your competitors to evaluate the strength of your own affiliate program i.e. prove internally that you are doing a great job or identify opportunities where you could be more successful liver easy incremental revenue, many marketers have left their affiliate programs on auto-pilot, and don’t realize they’re losing money on its existence rather than significantly adding to the bottom line. How can retailers re-ignite their affiliate marketing programs? What are the most effective ways to work with affiliates to ensure they’re delivering top value? Robert Glazer, founder of Acceleration Partners, has direct experience creating and managing some of the industry’s most successful affiliate programs, including the Tiny Prints program, one of the industry’s top-performing affiliate programs, as well as programs for Blurb, Layla Grace, and One King¹s Lane. Robert will offer case study details on how these retailers built their program, plus address the following: • Why affiliates require the same treatment as a sales team, and how to do it • What is a value-add affiliate, and how to find them • How to identify – and avoid – low performing affiliates and fraud • Creating incentives that empower strong affiliates to perform even better 1:00-1:45pm • Room: Plantation/Coral Springs Track 2 Social Media Strategies for Marketing Through Affiliates Dina Riccobono, Affiliate Manager, Crush Ads 12:00-1:00pm • Room: Global Ballroom Lunch 1:00-1:45pm • Room: Amphitheater Track 1 Beyond the Usual Suspects: How Top Retailers Turned Their Affiliate Programs Into Powerful Salesforces Robert Glazer, Founder & Managing Director, Acceleration Partners Investment in affiliate marketing, now one of the fastest growing segments of online commerce, is poised to skyrocket in 2012 thanks, in part, to its pay-for-performance role in online marketing budgets. But, more often than not, retailers are barely scratching the surface when it comes to tapping into a strong affiliates potential. Still relying on old promises claiming affiliate programs de© 2012 Rising Media, Inc. Stephanie Lichtenstein, President & Founder, Micro Media Marketing This dual presentation will provide an in-depth look at how to develop successful affiliate social media campaigns including offer selection, selecting a target market, content creation and stats analysis. 2:00-2:45pm • Room: Amphitheater Track 1 M-commerce in the Performance Marketing Channel Kevin Edwards, Strategy Director, Affiliate Window The presentation will be targeted towards anyone interested in affiliate or performance based marketing and who is interested in how mobile will shape the channel over the coming years. If someone is currently running 10 www.affiliatemanagementdays.com/ft-lauderdale/2012 Session Descriptions an affiliate program but hasn¹t yet considered mobile marketing then the presentation will set out to provide them with a guide about the key things they should be thinking about. 2:45-3:15pm • Room: Global Ballroom It should also appeal to anyone who is developing consumer facing or enriching mobile technology but is unsure about how to go about monetising it or bringing it to a wider audience. 3:15-4:00pm • Room: Amphitheater Bullet points of Presentation: Mobile trends within the performance channel including: • Traffic from individual devices (including tablets) • Conversion rates and basket size data • Which sectors and advertisers are winning • How incentivization is shaping the channel • How advertisers are missing out on sales by failing to launch their mobile propositions properly • The challenges we face in reaching critical mass • What advertisers need to do to future proof themselves for the inexorable rise of mobile consumers • How mobile isn¹t one channel: it¹s multi-channel The presentation will look at a few advertisers who are driving innovation in the space including those who are using mobile to drive promotions and customers in-store. Some potential examples may include Debenhams and Sky, who have invested heavily in mobile affiliate marketing. 2:00-2:45pm • Room: Plantation/Coral Springs Track 2 Stop Managing Like A Merchant, and Manage Like an Affiliate Daniel Feinberg, Affiliate Manager, GTO Management These days its all too common to hear the following words come out of the mouth of an affiliate manager or from a merchant: How come my affiliates are not responding to emails/phone calls etc., I want to build a relationship with them?! How come my activation is so low? How can I attract more affiliates? Could it be that you are managing your program solely from your point of view, and not from the affiliates point of view? In this session learn what affiliates really want from affiliate managers, and how to really connect with your affiliates and build a profitable relationship. © 2012 Rising Media, Inc. Networking/Exhibit Hall Track 1 The Rapidly Changing World of Tracking Peter Hamilton, Partner/CMO, HasOffers With mobile growing rapidly, cookie laws passing, and DoNot-Track agendas spreading, affiliate marketing is likely to undergo massive change over the coming year. Listen to growing trends in tracking regulations around the world and come away with actionable steps to limit your liability. Learn of the latest tracking technologies and user experiences to improve your ability to react to changing economies, user behavior, and web capable devices. 3:15-4:00pm • Room: Plantation/Coral Springs Track 2 New & Improved Best Practices to Take Your Performance Marketing Channels to the Next Level Todd Crawford, Co-Founder, Impact Radius Learn how to establish the right KPI’s, understand which metrics matter, and leverage advanced reporting to make the most informed decisions. Out with the old and in with the new! Reporting capabilities and technologies have advanced and you need to understand these changes to be competitive. Todd will also show you how to extend the principles of performance marketing into more channels to drive more cost-effective results. 4:15-5:00pm • Room: Amphitheater Track 1 Multi-Touch Attribution and It’s Effect on the Affiliate Marketing Industry Nancy Marzouk, Chief Revenue Officer, TagMan Retailers across the globe rely on a number of reporting vendors to track and pinpoint which of their online channels lead to incremental sales. These disparate reports 11 www.affiliatemanagementdays.com/ft-lauderdale/2012 Session Descriptions include display ads, affiliate programs, paid and organic search. Tracking and rewarding the true combined path to a sale for every customer can be quite a challenge– especially if marketers don¹t have one single solution that helps identify which ad channels have the biggest impact on closing the sale. 5:10-5:55am • Room: Amphitheater While agnostic third party reporting tools can now demonstrate where you are paying affiliates to drive incremental or non-incremental conversions, how to approach this conversation with networks and vendors is critical to your relationships and future success. Many business make their living selling other companies brands. When you use a shopping cart template and manufacturer descriptions; the only place you can compete is on price and service. This leaves you competing on low margins and few other value propositions. If customers only buy from you because of your price – not because of who you are – your brand, then this keynote is for you. Listen to TagMan Chief Revenue Officer Nancy Marzouk discuss key challenges facing the industry and how to better streamline and optimize your campaigns, marketing spend and vendor management. 4:15-5:00pm • Room: Plantation/Coral Springs Keynote Building Your Brand When No One Cares Who You Are Brad Geddes, Founder, Certified Knowledge Learn how to break out of this trap and build a brand for your business. Find out how to get customers to care about your business. When customers care, they become more loyal and this allows you to have greater flexibility in growing your business. Track 2 The Value of Affiliate Marketing in Today’s 5:55-6:00pm • Room: Amphitheater Multi-Channel World Lisa Erlich, Manager of Training and Education, Rakuten LinkShare Closing Wrap-Up In this session, attendees will learn why Affiliate Marketing remains one of the top acquisition channels for online retailers. New research commissioned by Rakuten LinkShare in partnership with Forrester Research, explores the direct and indirect value of Affiliate Marketing and the value of consumers acquired through this channel. Learn why innovation in the Affiliate Marketing industry continues to create opportunities for retailers while creating value for shoppers. © 2012 Rising Media, Inc. Geno Prussakov, Chair, Affiliate Management Days 12 www.affiliatemanagementdays.com/ft-lauderdale/2012 Keynote Bios Webmasterradio.fm radio show PPC Rockstars. He is a frequent speaker at conferences like Search Engine Strategies, SMX, Pubcon and ad:tech. Rebecca Madigan Executive Director Performance Marketing Association He was voted Top PPC Expert in a poll of thousands of PPC managers and web site owners, and one of the top CMOs and top advertising experts to follow on Twitter. He runs the Linkedin group PPC Pro People and maintains the Twitter list PPC Advertising Experts. Rebecca Madigan is executive director of the Performance Marketing Association. Since leading the formation of the PMA in 2008, Rebecca has built the PMA to be the only trade association representing performance and affiliate marketing. The PMA has committed to connect, inform and advocate on behalf of this growing industry, most recently spearheading the fight against the ‘affiliate nexus tax’, legislation being proposed in several states, and which is detrimental to affiliate marketers. Rebecca was formerly director of product management at Commission Junction, Impact Radius, and at Lurn, Inc., where, with Anik Singal, they launched the formation of the PMA in April 2008. She has collected 25 years of leadership experience in product management and marketing and been a member of technology standards and professional organizations such as WAP Forum, Bluetooth and Wireless LAN Special Interest Groups (IEEE 802.15 and 802.11), Mobile Advisory Council, and GSM, CDMA, TDMA and CDPD mobile technology standards groups. She holds a bachelor degree in Anthropology from University of California, Santa Barbara, and lives in southern California. Keynote: Search, Affiliates and the Future of Personal Computing Brad Geddes Founder Certified Knowledge Brad Geddes is the founder of Certified Knowledge a online paid search training and toolset provider. He is the author of Advanced Google AdWords, the most advanced book ever written about Google’s advertising program. Brad is one of the first Google Advertising Professionals and Microsoft adExcellence members. He is the first advanced AdWords Seminar Leader and works directly with Google to train companies on Google AdWords. He has written extensively about internet marketing for more than a decade. Keynote: Navigating Big Issues Brad has worked with compananies who manage tens of thousands of small PPC accounts and other companies who spend millions on marketing each year. His experience ranges from owning his own agency, to working for a boutique agency, to managing programs that were official resellers of Google and Yahoo. Some brands he has worked with include: Amazon, Yahoo, RH Donnelley, Business.com, World Directories, Encyclopedia Brittanica, and Red Lobster. David Szetela Author, Speaker and Consultant Online advertising expert David Szetela is former CMO for Bionic Click, a provider of phone call tracking technology and former Owner and CEO of Clix Marketing, a pay-per-click (PPC) advertising agency. One of his trademarks has been demystifying the complicated aspects of SEO, PPC, and Internet advertising. Not one to hold secrets, Brad prefers to educate his readers on the various aspects of crafting successful marketing campaigns to ensure the success for all parties involved. His articles have been published in MediaPost, Search Engine Watch, Search Engine Land and MarketingSherpa. He has written two books: Customers Now and PPC Advertising on One Hour a Day. He was the PPC expert faculty member for the online certification company Market Motive, and he hosted the Keynote: Building a Brand When No One Cares Who You Are For More Speaker Bio’s, Please Visit www.affiliatemanagementdays.com/ft-lauderdale/2012/speakers © 2012 Rising Media, Inc. 13 www.affiliatemanagementdays.com/ft-lauderdale/2012 Thank You To Our Sponsors BRONZE SPONSORS Lanyard SPONSOR ASSOCIATION PARTNER PARTNER CONFERENCE MEDIA PARTNERS © 2012 Rising Media, Inc. 14 www.affiliatemanagementdays.com/ft-lauderdale/2012 Exhibitor Floorplan HasOffers .................................. 1 ion Interactive ......................... 2 Payoneer .................................. 5 The Search Monitor ................ 6 BrandVerity ............................ 10 Optimizely .............................. 12 iNet Interactive ...................... 13 e-nor ....................................... 16 AffiliateManager.com .......... 17 © 2012 Rising Media, Inc. 15 www.affiliatemanagementdays.com/ft-lauderdale/2012 Sponsor Profiles Bronze Sponsors quirements. Over four years in the making, this software as a service continues to push the performance marketing industry standards, easily scaling in price and complexity for small advertisers and publishers to massive affiliate networks and fortune 500 advertisers. Signup for HasOffers 30 Days Free to get up and running. No Contracts. Cancel Anytime. AffiliateManager.com 17 Booth AffiliateManager.com AffiliateManager.com is a proven outsourced affiliate program management company running many successful affiliate programs for large brands such as SportsMemorabilia. com and WorkingPerson.com. Our proprietary recruiting tool, AffiliateRecruitment.com, is the leader in affiliate recruitment - empowering you to access your competitor’s affiliate base, obtain their contact information, and aggressively recruit them. It allows you to target any relevant keyword, and recruit power affiliates with traffic relevant to your site. Spend less time searching for affiliates and more time contacting the ones that matter! The Search Monitor Booth 6 www.TheSearchMonitor.com/Affiliate_Monitor The Search Monitor provides compliance monitoring of affiliates, trademarks, and keywords on paid, organic, and mobile search listings on Google, Yahoo, Bing, Twitter, and shopping engines. Used by 1,000’s of affiliate managers and search marketers for competitive intelligence, brand compliance, and affiliate compliance in multiple countries and languages worldwide. Flag violations like: direct linking, rank, trademark bidding and/or ad copy use in listings and on landing pages. Get automated email alerts, reports, and charts. Send & track compliance letters. Get proof with screen-shots. Be advised through affiliate profiles with violation ratings, list of associated affiliate ID’s, and URL aliases. www.TheSearchMonitor.com/Affiliate_Monitor BrandVerity Booth 10 www.brandverity.com BrandVerity provides technology solutions to affiliate managers to combat trademark abuse and advertising fraud. BrandVerity’s first service, PoachMark, provides unparalled insight into the paid search advertisements purchased by affiliates, giving affiliate managers a comprehensive suite of tools to detect compliance issues in paid search, manage affiliate outreach and engage with the search engines to take ads down. PoachMark is used to protect the brands of 6 of the 10 largest Internet Retailers as well as those of thousands of affiliate programs. Networks, agencies and affiliate managers all use BrandVerity to find and identify abusive affiliates within their programs. Learn more at www.brandverity.com Lanyard Sponsor Payoneer Booth 5 www.payoneer.com Payoneer is an easy, secure, and cost-effective way for companies of all sizes to pay people and businesses throughout the world. Since 2005, Payoneer has provided companies with multiple ways to transfer payments, including prepaid debit MasterCard® cards, deposits to local banks worldwide, paper checks and payments to local e-wallets. HasOffers Booth 10 www.hasoffers.com Award-winning Payoneer has quickly become an innovator in the field of online payment solutions with thousands of companies and more than a million payees worldwide. Payoneer is a leading mass-payout company that provides solutions to enable both Fortune 100 companies as well as small businesses to make payments to 210 countries around the world. HasOffers is an affiliate tracking software designed as an end to end solution for managing direct affiliate/publisher relationships. As a white labelled product hosted on the cloud, networks, agencies, and advertisers take advantage of the hundreds of features and options as well as the complete 2-way API to fulfill their own unique business re© 2012 Rising Media, Inc. 16 www.affiliatemanagementdays.com/ft-lauderdale/2012 Sponsor Profiles Association Partner 30 Sessions will be programmed, alongside structured and informal networking opportunities in settings that only a city such as Barcelona can offer. A buzzing expo hall with exquisite food, refreshments and networking with an incredible international audience. Performance Marketing Association A4uexpo Europe, Barcelona is the only pan European event scheduled that’s relevant for both start-ups and blue chip brands. With 3 simultaneous tracks you’ll be able to choose a session that’s relevant to your business and takeaway strategies that will directly influence your revenue from Performance Marketing. www.performancemarketingassociation.com The Performance Marketing Association is a not-for-profit trade association founded in 2008 by the leaders of the performance marketing industry, to connect, inform and advocate on behalf of this rapidly growing field. The Performance Marketing Association (PMA) strives to raise the profile of performance marketing by demonstrating the value of this multi-billion marketing channel, which comprises more than 200,000 businesses and individuals. Continued growth of the performance marketing space is expected as advertisers, facing small budgets and big expectations, increasingly look to performance-based marketing initiatives to expand their business. Media Partners Partner Conference ABestWeb is where the Affiliate Community Comes Together! Launched in August of 2001, the ABestWeb community contains over 1 million conversations with over 60,000 affiliates marketers to connect to. ABestWeb is the authority for professional affiliates, merchants and networks. ABestWeb www.abestweb.com A4uexpo Booth www.a4uexpo.com A4U A4uexpo is Europe’s largest and most prestigious, performance and affiliate marketing conference and exhibition. www.affiliates4u.com After incredible conferences in Amsterdam and Munich the 2012 a4uexpo Europe will be moving to the vibrant host city of Barcelona. A4U is the UK’s number one hub for discussing the latest news and trends within the Affiliate & Performance Marketing Sector. With a firm focus on doing successful business as an Advertiser, Agency, Network or Publisher in major European territories such as Germany, United Kingdom, Spain, France, The Nordic and Eastern European Regions. Barcelona will treat delegates to the very latest thinking and strategies to boost their performance in Affiliate Marketing, Social Media, Mobile, SEO and the many facets that Performance Marketing now incorporates. 50,000+ Affiliate & Performance Marketing professionals use A4U to discover the latest industry news, community content, jobs, training courses and conferences, whilst sharing a wealth of knowledge in the industry forums. The current purpose of Affiliates4u is to supply anyone involved in the sector with the latest news and topical debate that surfaces, which may have a bearing on how their business is run. A4U also promotes the Performance Marketing Awards, a4uexpo and PerformanceIN conference series on a fair scale, using house banners and news content. Last year well over 30 countries were represented at a4uexpo Europe, including Russia, France, Austria, Sweden, Poland, Germany, Spain, UK, South Africa, Mexico, USA and Australia. © 2012 Rising Media, Inc. Known as ‘a4u’ to many, the ‘a4uforum’ to some older ones(!), A4U is the forefront of the ‘a4u’ brand. 17 www.affiliatemanagementdays.com/ft-lauderdale/2012 Sponsor Profiles premier source of information, news and advice covering issues of key importance to the small business market. Small Business Trends appears repeatedly at the top of lists of small business websites. Offering a variety of resources and information feeds to help you stay informed about the small business market, it’s “small business success … delivered daily.” ReveNews www.revenews.com ReveNews is a trusted, unbiased source focusing on Internet related industries such as online marketing, SEM, affiliate marketing, retail (e-commerce), analytics, spyware, blogging and much more. topseos mThink www.topseos.com www.mthink.com The independent authority on search vendors, topseos. com, evaluates and ranks the top internet marketing companies. Categories ranked by topseos include: search engine optimization, pay per click management, affiliate marketing, social media optimization, and many more. mThink, LLC publishes business-to-business thought leadership projects that focus on the convergence of technology and business. Working in partnership with leading companies and organizations, mThink builds collaborative communities that include participants from all industry sectors: end users, consultants, solution providers, trade associations, analysts and academics. mThink synthesizes this joint expertise to publish visionary, detailed reports with companion web sites. Since 2002, topseos has been a trusted resource for businesses looking to launch or improve internet marketing campaigns. The pathfinder service allows topseos to work directly with you to help find companies that best fit your business needs. Why waste time searching through thousands of sites with false promises? Go straight to the authority, gain insight into the industry, and work with the best. Search Marketing Standard www.searchmarketingstandard.com Search Marketing Standard is the leading print publication covering the search marketing industry. It was launched early in 2006 with the goal of providing readers with practical, relevant, and easy-to-understand information they could apply to directly improve their search engine marketing campaigns. Visibility Magazine www.visibilitymagazine.com Visibility Magazine, founded in 2007, has become the guide to latest trends in internet marketing. Visibility conducts interviews with CEOs, shares opinions, reviews products, and provides a wealth of information about the movements in the industry. Additionally, Visibility will reach many fringe businesses that may have been contemplating entering or expanding their Internet marketing campaigns. Visibility is published quarterly and covers a wide range of topics including, but not limited to, organic optimization, pay-perclick marketing, website analytics, affiliate marketing, and press release distribution. Visibility embodies high-quality content, good sense, superior taste, and the character of conscientious journalism. Small Business Trends www.smallbiztrends.com Small Business Trends is an award-winning online publication for small business owners, entrepreneurs and the people who interact with them, founded in 2003. The site reaches over 4,000,000 small business owners, managers and entrepreneurs annually. Small Business Trends is the © 2012 Rising Media, Inc. 18 www.affiliatemanagementdays.com/ft-lauderdale/2012 EVENTS CALENDAR Stockholm • Oct 15 - 16, 2012 Düsseldorf • Nov 6 - 7, 2012 Melbourne • Nov, 2012 London • Nov 27 - 28, 2012 Toronto • Mar 18 - 21, 2013 San Francisco • Apr 14 - 18, 2013 Chicago • June 10-13, 2013 ..................... Düsseldorf • Nov 6 - 7, 2012 London • Nov 27 - 28, 2012 Toronto • Mar 18 - 21, 2013 San Francisco • Apr 14 - 20, 2013 Chicago • June 10-13, 2013 Stockholm • Oct 15 - 16, 2012 Toronto • Mar 18 - 21, 2013 München •Apr 9 - 10, 2013 Ft Lauderdale • Oct 28 - Nov 1, 2012 Las Vegas • Nov 11 - 15, 2013 ..................... ....................... London • Nov 15 - 16, 2012 ..................... Düsseldorf • Nov 6 - 7, 2012 London • Nov 27 - 28, 2012 San Francisco • Apr 15 - 17, 2013 Chicago • June 11 - 12, 2013 Berlin • Feb 2013 ..................... ....................... Hamburg • Nov 12 - 13, 2012 San Francisco • Apr 18 - 19, 2013 Chicago • June 13 - 14, 2013 ..................... ..................... ....................... San Francisco • Apr 15 - 17, 2013 ..................... San Francisco • Apr 17 - 19, 2013 Helsinki • Oct 17 - 18, 2012 Toronto • Mar 18 - 21, 2013 San Francisco • Apr 15 - 16, 2013 www.risingmedia.com