Annual Report - Center for Creative Leadership

Transcription

Center for Creative Leadership
annual report
2005
06
C E N T E R F O R C R E AT I V E L E A D E R S H I P
CONTENTS
OUR MISSION
I S T O A DVA N C E T H E U N D E R -
1
President’s Message
S TA N D I N G , P R A C T I C E A N D D E V E L O P M E N T O F L E A D E R S H I P
2
CCL’s Approach: Ideas
Into Action Into Ideas
FOR THE BENEFIT OF SOCIETY WORLDWIDE. OUR ROLE IS
T O H E L P I N D I V I D U A L S A N D O R G A N I Z AT I O N S A D D R E S S
3
6
Advancing the Understanding
of Leadership
Advancing the
Practice of Leadership
LEADERSHIP CHALLENGES. THE CENTER’S NONPROFIT
S TAT U S A N D E D U C AT I O N A L M I S S I O N G I V E U S U N U S U A L
F L E X I B I L I T Y I N A W O R L D W H E R E Q U A R T E R LY P R O F I T S
Advancing the
Development of Leadership
OFTEN DRIVE OR CONFINE THINKING AND DIRECTION.
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Center Work Recognized
W E H AV E T H E F R E E D O M T O B E O B J E C T I V E , WA RY O F
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Supporting CCL®
S H O R T-T E R M T R E N D S , A N D M O T I VAT E D F O R E M O S T BY O U R
18
Governance
M I S S I O N — H E N C E O U R S U B S TA N T I A L A N D S U S TA I N E D
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Message from the CFO
I N V E S T M E N T I N L E A D E R S H I P R E S E A R C H . A LT H O U G H O U R
Provenance
W O R K I S A LWAYS G R O U N D E D I N A S T R O N G F O U N D AT I O N O F
10
R E S E A R C H , W E F O C U S O N A C H I E V I N G A B E N E F I C I A L I M PA C T
I N T H E R E A L W O R L D. O U R E F F O R T S A R E G E A R E D T O B E
P R A C T I C A L A N D A C T I O N - O R I E N T E D, H E L P I N G L E A D E R S
A N D T H E I R O R G A N I Z AT I O N S M O R E E F F E C T I V E LY A C H I E V E
THEIR GOALS AND VISION. THE
DESIRE TO TRANSFORM LEARNING
A N D I D E A S I N T O A C T I O N P R OV I D E S
THE IMPETUS FOR OUR PROGRAMS,
A S S E S S M E N T S , P U B L I C AT I O N S
AND SERVICES.
President’s Message
The Center’s mission statement challenges us “to advance the understanding, practice and development of leadership for the benefit of society worldwide.” This is an ambitious ideal, and honoring
it requires that we focus increasingly on the international dimensions of our work as educators,
researchers and community members. Over the past year, that is precisely what we have done.
We formed a research unit at our Singapore campus that will explore the nature of effective leadership throughout Asia. In Europe, where we celebrated the 15th anniversary of the opening of our
Brussels campus, we organized a research conference of leading scholars that will spur valuable
learning and partnerships in the coming year. In the classroom, we worked with leaders from more
than 120 countries. We made significant progress in translating our assessment instruments into
other languages, including French, German and Portuguese. Translations into Chinese and several
other languages are also on the way, enabling CCL to work with a greater range of leaders.
As our reach extends internationally, we are also emphasizing innovation. We recently launched
Navigating Complex Challenges, an open-enrollment program that helps organizations address
their most pressing, real-life challenges through a 12-week experience that blends classroom and
virtual learning. We released The Changing Nature of Leadership, a groundbreaking research
report that identifies emerging trends in effective leadership. We also enhanced our Web site at
www.ccl.org, adding valuable new content and further personalizing it for alumni and other visitors.
We received confirmation that our work is creating impact from many quarters in the past year.
The Financial Times ranked CCL among the world’s Top 10 providers of executive education. A
a highly favorable two-part series about his experiences. Perhaps most significantly, more than
20,000 leaders and 2,000 organizations turned to us as their source for leadership development.
This report shares some of the many things we are doing together to make a difference. I thank
you for your support and ask for your continuing involvement as we move forward in service of
CCL’s vital mission.
ANNUAL REPORT 2005 – 2006
columnist for The Wall Street Journal attended one of our open-enrollment programs and wrote
1
JOHN ALEXANDER
President
O U R A P P R OAC H : I D E AS I N TO ACT I O N I N TO I D E AS
T H E C E N T E R is a nonprofit, educational institution
engaged in a continuous and fruitful cycle of turning ideas into
action, and action into ideas. In doing so, we strive to remain true
to our mission and highly relevant to our clients, who look to us
for learning that has a lasting impact on their success. Increasingly,
individual leaders and organizations face challenges that are international in scope and dauntingly complex in scale. Helping them
lead effectively in this climate requires a global mindset and a
commitment to innovation — and over the past year, we invested
heavily of our time and resources in further developing our
expertise in those areas.
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We saw results in three distinct and critical spheres: the understanding, practice and development of leadership. An authentic
understanding of effective leadership is grounded in rigorous
research; we launched new research programs in Asia and Europe
and advanced existing research projects in the United States and
around the world. They are already generating knowledge that will
be of lasting value to clients and leaders everywhere. We believe that
the practice of leadership is enhanced by nurturing a community
of learners — and we organized or took part in numerous events
and projects that brought together leaders who are passionate about
their craft. The development of leadership, meanwhile, is of vital
importance to individuals and organizations in every sector of society.
We engaged clients of all types and sizes, from major corporations
and government entities that influence global affairs to nonprofit
and educational institutions that provide vital services close to
home. Our goal in each case — and in all our work — is to make
leaders and organizations more effective through better leadership,
equipping them with skills and knowledge that can make the
world a better place.
This report offers a snapshot of that work, of how CCL strives
to fulfill its mission by turning ideas into action, and action
into ideas.
OUR MISSION is to advance the understanding,
practice and development of leadership for the
benefit of society worldwide.
Expertise
Individual Leader Development
Global Leadership and Diversity
Leadership Groups, Teams and Organizations
Activities
Leadership Education
Open-enrollment Programs
Customized Solutions
Assessment and Development Resources
Knowledge Generation and Dissemination
Research, Development and Evaluation
Publications
Leadership Community
Alumni and Friends
Donations and Grants
Reach
Asia
Europe
North America
Network Associates
www.ccl.org
Advancing the
Understanding of Leadership
Exploring the nature of effective leadership — and delivering that knowledge into the hands of leaders —
is central to CCL’s mission as a nonprofit organization. Experience teaches us that leading globally,
strengthening organizational leadership and managing change are among the biggest challenges facing
today’s managers and executives. Over the past year, our research and publishing efforts focused
intensely on better understanding those key areas and sharing what we have learned.
CCL LAUNCHES RESEARCH UNIT IN ASIA
With the support of the Singapore Economic Development Board, the Center launched
a research unit that will conduct three major studies of leadership in Asia over the next
three years. The studies will:
■ Explore how to lead teams across distances, countries and cultures
■ Examine the career and life experiences that shape leadership development in the region
■ Compare the leadership skills that are viewed as critical for success in the region with
the actual strengths of existing leaders there
R E S E A R C H E F FO R T S I N C R E A S E I N E U R O P E
R E P O R T E X P L O R E S C H A N G I N G N AT U R E O F L E A D E R S H I P
A study by CCL researcher André Martin found that nearly 85 percent of managers
surveyed believe that the nature of effective leadership has changed in the past five years.
The Changing Nature of Leadership: A CCL Research Report uncovered some key trends —
leadership challenges are becoming more complex; a greater reliance on interdependent
work is emerging; and leadership is coming to be viewed as a collective process rather
than as the province of individual leaders acting alone.
The Center hosted a research conference in Brussels that brought together 30 European
scholars and experts. The session generated interest in potential partnerships that will be
pursued in the coming year, including a plan to conduct research on the issue of corporate
social responsibility among leaders and organizations in Europe. CCL’s Brussels campus
also hired a postdoctoral research fellow who will help expand the Center’s global research
into emerging leaders and generational differences in the workplace.
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MILESTONES
2005
2003
2003
The Center ranks among the overall Top 10
For the third consecutive time —
The Center opens
providers and third in the world among
and the sixth year running —
its Asia office in
providers of open-enrollment programs in the
BusinessWeek ranks CCL
Singapore.
2005 Financial Times survey of executive
No. 1 for leadership devel-
education. This is the fourth consecutive
opment in its executive
year that CCL has ranked in the Top 10.
education survey.
S T U DY O F O R G A N I Z AT I O N A L
L E A D E R S H I P G E T S U N D E R WAY
The Center initiated the “New Approaches to
Leadership” study, which will explore the leadership
culture and practices of five to 10 organizations that are
using new forms of leadership. This work grew out of
CCL’s larger focus on Connected Leadership, which
approaches leadership as a collective and networked
activity. The “New Approaches” study reflects CCL’s increasing emphasis on the importance
of organizational leadership development as a necessary complement to the development
of individual leaders.
C C L /J O S S E Y- B A S S A L L I A N C E I S S U E S
COACHING HANDBOOK
The CCL Handbook of Coaching: A Guide for the Leader Coach was published
this year through the Center’s alliance with Jossey-Bass. The book gathers a
comprehensive store of CCL’s knowledge about leadership development coaching
into a single volume. Edited by industry expert Sharon Ting and CCL publications manager Peter Scisco, the book aims to help managers and executives in all
sectors of society, many of whom are increasingly called upon to coach colleagues,
affect change within their organizations and within themselves.
C C L P R E S S R E L E A S E S B O O KS O N K E Y C H A L L E N G E S
The Center’s CCL Press published books on several of the biggest leadership
challenges facing today’s managers and executives. These titles included:
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■
Succession Planning and
Management: A Guide
to Organizational Systems
and Practices
■
Leading with Authenticity
in Times of Transition
■
Filling the Leadership Pipeline
■
Developmental Assignments:
Creating Learning Experiences Without Changing Jobs
Also, Adaptability: Responding Effectively to
Change was published as the 29th title in the
Center’s Ideas Into Action guidebook series,
which helps practicing managers tackle
specific leadership challenges.
The Center is actively
seeking philanthropic
support to carry out the
L E A D E R S H I P I N A C T I O N FO C U S E S O N A S I A
projects on our learning
Produced in alliance with Jossey-Bass, Leadership in Action is a bimonthly magazine that shares practical knowledge gained in the course of CCL’s education
and research activities. Articles from the past year covered topics ranging from
executive coaching to managing change. The November/December 2005 issue
of the magazine focused exclusively on the challenges of leadership development
in Asia, particularly in China and India.
agenda. If you are
U N D E R S TA N D I N G
SUPPORT
interested in supporting
any of the projects
highlighted here, please
contact Lynn FickCooper in the Center’s
Development Office at
L E A D E R S H I P A C R O S S D I F F E R E N C E S P R O J EC T B R O A D E N S
[email protected]
R E A C H G L O B A L LY
or +1 336 286 4051.
Launched in 2001, CCL’s Leadership Across Differences research project aims to identify
strategies for leading effectively in the face of racial, religious, gender, ethnic and cultural
differences. Over the past year, data was collected in Spain, South Africa, Jordan and
Germany; research is now being done in Asia. Efforts to translate findings into practical
applications for managers also began. Those tools will be shared in the coming year in a
variety of ways, including as part of CCL’s forthcoming Global Program for executives
who create strategy and lead across multiple country and cultural boundaries.
N E W R E S E A R C H P R O J EC T E X P L O R E S E X EC U T I V E C H U R N
A team of CCL researchers began exploring factors associated with the high rate of
turnover in senior executive jobs worldwide, a phenomenon known as “executive churn.”
An initial report outlined
the team’s findings and
recommended steps that
organizations can take to
reduce churn. That report
was the prelude to a major,
in-depth study of churn
that the team will conduct
in the coming year.
5
MILESTONES
1998
1997
1996
CCL and Jossey-Bass publish the
U.S. News and World Report ranks
CCL is cited by The New York
first edition of The Center for
CCL in the Top 10 of non-degree
Times as “one of the most
Creative Leadership Handbook
executive education programs.
respected in the field” with
of Leadership Development.
reference to leadership courses.
Advancing the
Practice of Leadership
CCL’s mission calls for benefiting not just our clients but also “society worldwide.” It’s an ambitious ideal,
and we seek to fulfill it in many ways. We partner with scholars and practitioners who are passionate
about the practice of leadership, and we honor outstanding work in the field. We host an array of learning
councils and conferences and participate routinely in leadership events throughout the world.
C R E AT I V E L E A D E R S H I P C O U N C I L B O L S T E R S M E M B E R S H I P
The Creative Leadership Council (CLC), featuring 24 companies and more than 50
individuals in the Americas and Europe, provides a network for leaders who share the
Center’s belief in the pivotal importance of leadership in a changing world. The council’s
reach grew over the past year with the addition of
Dow Chemical and marketing communications
CLC-Americas Members
firm MediaSauce to the Americas chapter and
telecommunications company U.S. Cellular to
ABN-AMRO Bank NV*
the Americas and European chapters.
Accenture*
American Express Company
CLC members help underwrite the Center’s
research, publishing and scholarship programs through their philanthropic support,
and they gather regularly to network and
discuss best practices in leadership. In the
Americas, General Mills and AXA EQUITABLE
hosted meetings of CLC members in Minneapolis
and Jersey City, N.J, respectively. In Europe,
council members met in London and later in
Amsterdam in a session sponsored by ABNAMRO Bank NV.
AXA EQUITABLE
Bristol-Myers Squibb Company
Chubb Group of Insurance
Companies*
CLC-Europe Members
ABN-AMRO Bank NV*
Accenture*
Chubb Group of Insurance
Companies*
Institute of Public Health
Leadership Foundation for
Higher Education
Novartis AG*
CTS Corporation
Dow Chemical Company
Scottish Leadership Foundation
Swiss Re
General Mills
Syngenta Crop Protection AG*
MediaSauce
U.S. Cellular*
Novartis Corporation*
Verizon*
Prudential Financial
Wilh. Wilhelmsen*
SC Johnson
State Farm Insurance Company
Syngenta Crop Protection AG*
To learn more about the Creative Leadership
Council in the Americas or Europe, contact
Sue Simmons, Corporate Relations Manager,
at +1 336 286 4014 or via e-mail at
[email protected]
U.S. Cellular*
U.S. Trust Corporation
Verizon*
Whirlpool Corporation
Wilh. Wilhelmsen*
Members as of April 2006
* Corporation is a member of both the Americas chapter and the Europe chapter
6
MILESTONES
1995 & 1993
1993
BusinessWeek includes CCL on its
A survey by The Wall Street Journal and
The Lessons of Experience, a publication
list of the Top 20 institutions for
Bricker’s International Directory ranks two CCL
outlining key developmental events for
non-degree executive education.
programs — Leadership at the Peak and the
executives and the lessons that can be
Leadership Development Program (LDP)® —
learned from them, becomes a CCL
as No. 1 and No. 2, respectively, among the
best-seller.
top leadership courses for executives.
1998
GIULIANI, GERGEN HEADLINE CCL LEADERSHIP CONFERENCE
The Center’s seventh Friends of the Center Leadership Conference brought together
more than 150 managers and executives from nine countries to examine pressing
leadership challenges. Rudy Giuliani, the former mayor of New York City, spoke about
his key principles of leadership and how they affected his handling of the
terrorist attacks of September 11, 2001. David Gergen, an adviser to four
U.S. presidents and the current director of Harvard University’s Center for
Public Leadership, discussed
the most important traits for
succeeding as a U.S. president.
Other keynote speakers at the
three-day event in Jersey City,
N.J., included Belle Halpern, an expert on
enhancing leadership through theater, stories
and song; Roberta Kraus, a CCL faculty member and authority on the mental aspects of peak
performance; and Bill Jensen, a best-selling
writer on simplifying work. Sponsors for the
event included American Express, AXA
EQUITABLE, Consulting Psychologists
Press, Delta, FedEx, Jossey-Bass, Pearson
Performance Solutions and Xerox.
Association for Managers of Innovation Extends Influence
The Association for Managers of Innovation (AMI) is a community of practice that is coordinated by CCL and committed
to fostering and leveraging creativity and innovation in organizations and society. During its meetings over the past year,
AMI brought together representatives from some of the world’s most influential organizations to share experiences,
than 40 members from a broad span of organizations, including:
United States Postal Service
Alcoa Technical Center
Wiremold/Legrand
Bergmann Associates
Armstrong World Industries
Hill’s Pet Nutrition
Greensboro Radiology
U.S. Borax Inc.
Design Continuum, Inc.
Intellectual Assets, Inc.
Rio Tinto Minerals-Valencia
Future of Health Technology
Institute
Kraft Foods
Stetson University
The Virtual Thinking
Expedition Company
SC Johnson and Sons, Inc.
Hibernian General Insurance
Walgreens Health Initiative
WWF Baltic Ecoregion
Programme
The Timken Company
American Bank of Commerce –
Colorado
Computer Science Corporation
The Voice People Ltd.
YMCA of the USA
San Jose Police Department
Experience It. Inc.
Creative Realities
Milliken & Company
Milton Hershey School
Borg Warner
Procter & Gamble Company
VF Corporation
Johnson & Johnson
GlaxoSmithKline
The School for Innovators
SAIC
JH Research USA
Eastman Chemical Company
Weyerhaeuser Company
Taco Bell
McNeil Consumer and
Specialty Pharmaceuticals
Anthos
Energizer Battery Co.
Idea Connections Systems, Inc.
Raytheon Missile Systems
University of North Carolina
at Greensboro
Prochaska & Company
Bayer Material Science
Idea Connections Consulting
sponsor research and recognize creativity and innovation. This close-knit network of practitioners encompasses more
7
PRACTICE
Global Management Expert
Named Visiting Fellow
N H L I R EC E I V E S D I S T I N G U I S H E D A LU M N I AWA R D
The nonprofit National Hispana Leadership Institute (NHLI) won the
Center’s seventh annual Distinguished Alumni Award. Based in Arlington,
Va., NHLI has since 1988 trained more than 400 women who have made
significant contributions to society as elected officials,
mentors and members of boards and commissions.
The organization annually offers about two-dozen
Latina professional women from throughout the
United States fellowships that feature intensive
leadership training. The Center provides scholarships
so that each fellow can attend a CCL program in
North America as part of their training.
As part of a plan to bolster its
research agenda internationally, the
Center named
Andrew
Kakabadse its
2005 H. Smith
Richardson Jr.
Visiting Fellow.
Kakabadse,
Professor of International
Management Development at the
Cranfield University School of
Management in the United Kingdom,
CCL PRESIDENT JOHN ALEXANDER WITH
N H L I P R E S I D E N T M A R I S A R I V E R A-A L B E R T.
“The National Hispana Leadership Institute
performs a vital service by developing Latina leaders
who continue to strengthen their organizations and
their larger communities throughout the country,”
CCL President John Alexander said during the
award ceremony.
In honor of NHLI’s unique role as a network dedicated to cultivating
minority leaders, this marked the first time that CCL presented an organization instead of an individual alumnus with the award, which honors the
accomplishments and continuing growth of individuals and organizations
who have taken part in CCL programs.
has been assisting CCL with building
its research capacity in Europe
and Asia.
Kakabadse has published 26 books
and nearly 150 articles on leadership, management and other topics.
His works include Essence of
Leadership, Politics of Management,
Working in Organisations (1st edition)
and The Wealth Creators. His current
interests focus on improving the
performance of top executives and
top executive teams, excellence in
8
C E N T E R FA C U LT Y A N D S TA F F P R E S E N T
consultancy practice, corporate
EXPERTISE WORLDWIDE
governance and conflict resolution
CCL executives and faculty members shared their expertise with academic
and professional audiences throughout Asia, Europe and North America.
Research scientist Jennifer Deal discussed human capital in greater China
at two conferences in Hong Kong. CCL President John Alexander presented on leadership in uncertain times at a gathering of senior leaders in
Singapore, and Michael Jenkins, managing director of CCL-Asia, discussed
CCL’s services and research with businesses in India. Sara King, who directs
the Center’s global open-enrollment programs, presented on trends in
leadership development at CCL’s UK Forum in London. Rudi Plettinx,
managing director of CCL-Europe, detailed CCL’s research agenda at an
academic conference in Turkey. In North America, senior faculty member
Richard Hughes discussed strategic leadership at the American Society for
Training and Development’s (ASTD) Leaders Conference. Senior Fellow
Cynthia McCauley took part in a symposium on mentoring at the Academy
of Management’s annual meeting, and faculty members presented at the
annual meeting of the Society for Industrial and Organizational
Psychology (SIOP).
and international relations. He
recently embarked on a major world
study of boardroom effectiveness
and governance practice. A fellow
of the International Academy of
Management, Kakabadse has
consulted and lectured around
the world.
The H. Smith Richardson Jr. Visiting
Fellow program, named in honor of
CCL’s first chairman of the Board of
Governors, is made possible through
an endowed fund created to provide
Center fellowships to thought leaders
and practitioners in the leadership
development field. The Fellows spend
time in residence at CCL working on
projects to advance knowledge in
the field and to connect theory and
practice. They also interact with our
clients, staff, Board and friends in
the communities we serve.
SUPPORT
C C L , WA K E FO R E S T PA R T N E R S H I P P R O D U C E S N E W B O O K
The Center has desig-
Officials at America's colleges and universities have a valuable new tool to assist them —
University Presidents as Moral Leaders, a book of essays that collects the experiences and
leadership wisdom of more than 30 top university leaders.
nated funds established
to receive contributions
in support of the Walter
F. Ulmer Jr. Applied
The book, released by the American Council on Higher Education in November 2005, grew
out of the Smith Richardson Forums on Effective University Leadership, which were held at
the Center for Creative Leadership (CCL®) and Wake Forest University in the fall of 2003.
Research Award and the
It includes a foreword by CCL President John Alexander and Thomas Hearn, the retired
president of Wake Forest and current chairman of CCL’s Board of Governors. The book
features a chapter by senior CCL faculty members Cynthia McCauley and Kathleen Ponder.
underwrite the costs
Kenneth Clark Research
Award. These funds help
associated with each
award. We gratefully
acknowledge the many
contributions made to
N A O M I A N D PA U L M A R R O W.
E S T E E M E D P SYC H O L O G I S T ’ S FA M I LY AWA R D S
support these award
M A J O R G I F T TO C C L
programs (see pages
Describing CCL’s mission as a “perfect match for the myriad range of
projects that were important to Dad,” the family of the late Alfred J.
Marrow made a contribution of more than $200,000 in honor of the
renowned organizational psychologist. The gift from Paul and Naomi
Marrow and Marjorie Marrow Samberg has made possible the Alfred J.
Marrow New Directions in Leadership Series, which will include forums,
conferences and other events that explore new directions in leadership and
help keep the spirit of innovation alive and well in the CCL community.
16 – 17). If you are interested in supporting any
of these awards, please
contact Lynn FickCooper in the Center’s
Development Office at
[email protected] or
+1 336 286 4051.
Marrow was a key and early leader in the field of organization development who pioneered the theory of participative management and put it into practice within his manufacturing company. His many books and publications included Making Management
Human, Behind the Executive Mask and Making Waves at Foggy Bottom.
C E N T E R – S P O N S O R E D AWA R D S
Leadership Quarterly Award
Franklin T. Kudo won the 2005 Kenneth E.
was selected for the Leadership Quarterly
Fred E. Fielder, Professor Emeritus of
Clark Student Research Award. His paper
Award. Amabile, the Edsel Bryant Ford
Psychology and Management and
was titled Transformational Leadership
Professor of Business Administration at
Organization at the University of Washington-
In 2005, a paper written by Teresa Amabile
Walter F. Ulmer Jr. Applied
Research Award
Development in Adolescent Youth:
Harvard Business School, presented her
Seattle, received the 2005 Walter F. Ulmer, Jr.
Authoritative Parenting, and the Mediating
paper on “Leader behaviors and the work
Applied Research Award. He is one of the past
Effect of Psychological Autonomy and
environment for creativity: Perceived leader
century’s leading psychologists. Dr. Fielder
Mastery Orientation. Dr. Kudo’s study explored
support” at the Center in January 2006.
advanced the leadership field from research
how adolescent youth can develop into
The paper was co-authored by Elizabeth A.
on traits and personal characteristics of
transformational leaders. Dr. Kudo is a recent
Schatzel, Giovanni B. Moneta and
leaders to leadership styles and behaviors.
graduate from the Weatherhead School of
Steven J. Kramer.
Management at Case Western Reserve
University with a doctorate in management.
The Kenneth E. Clark Student Research Award
recognizes outstanding unpublished papers by
undergraduate and graduate students. The award
is named in memory of Kenneth Clark, distinguished scholar and former president of CCL.
A joint award for best paper is annually presented
by the Center and The Leadership Quarterly.
The award includes a citation, cash award and
invitation to visit CCL.
The Ulmer award is designed to stimulate out-
Kenneth E. Clark Student
Research Award
standing field research and its creative application
to the practice of leadership. The award is named
in honor of Walter F. Ulmer Jr., retired president
of the Center.
9
Advancing the
Development of Leadership
Through our open-enrollment programs, customized services and assessments, we work across all sectors
of society to make a better world through better leadership. Creating lasting impact for our clients is
essential to our mission, and we develop innovative programs and products to keep pace with the challenges
leaders face. We help enhance the leadership capacity of some of the world’s largest and most influential
organizations — and influence, in turn, how they touch the world. At the same time, we assist numerous
nonprofit and educational institutions in delivering their vital services more effectively.
N E W P R O G R A M H E L P S L E A D E R S TA C K L E C O M P L E X C H A L L E N G E S
Managers and executives increasingly face unexpected and complicated leadership challenges
that range from corporate mergers to natural disasters. To help them lead successfully in
changing environments, CCL launched Navigating Complex Challenges. This innovative
open-enrollment program helps organizations address their most pressing, real-life challenges
through a 12-week experience that blends classroom and virtual learning. The program,
which launched in March 2006, offers participants the benefit of brainstorming with others
in the program, the support of colleagues back home and time with an online coach.
C E N T E R L A U N C H E S R E TO O L E D P R O G R A M O N
TA L E N T D E V E L O P M E N T
The Center successfully re-launched one of its key open-enrollment programs, Developing
Leadership Talent: Strategies and Tools. The revised three-day program teaches human resource
managers and organizational learning and development officials how to build leadership talent
and capacity in their organizations. Enhancements to the program included new electronic
tools for gathering critical leadership data and a process for helping participants design and
implement a comprehensive leadership development system for their organizations.
A S S E S S M E N T T R A N S L AT I O N S I N C R E A S E C C L’ S R E A C H
In an effort to make its services more accessible to managers and executives internationally,
the Center launched a three-year effort to translate five of its assessment instruments and
other materials into multiple languages. CCL has so far identified nine languages that will
be included in the process. Over the past year, translations of various instruments into
British English, Dutch, French, German and Spanish occurred. In the coming year, work
on translations into Chinese, Italian, Polish and Russian will get underway.
10
MILESTONES
1987
1974
1970
The Center releases
The Leadership Development
The Center is founded as a
Breaking the Glass Ceiling —
Program (LDP)® — CCL’s flagship
nonprofit educational institution
a pioneering publication
leadership course — is introduced.
focusing on leadership and
based on CCL’s women-inleadership research.
leadership development.
C C L T R A I N S W O M E N L E A D E R S I N T E L EC O M M U N I C AT I O N S
Through its relationship with Women in Cable and Telecommunications (WICT),
CCL has worked with top women executives at leading organizations in the cable and
telecommunications industry for more than a decade. Over the past year, WICT doubled
the number of groups for its Betsy Magness Leadership
Institute to include 52 senior women executives. A team
Center Celebrates Milestone Anniversary
of CCL women executives kicked off the BMLI initiative
in Europe
with two six-day programs for the fellows in 2005, followed
by additional sessions on leadership topics for women.
A X A EQ U I TA B L E E N G A G E S C C L FO R
M A J O R T R A I N I N G E F FO R T
Leading financial services firm AXA EQUITABLE wanted
to emphasize leadership development as a core aspect of its
organizational culture — and it partnered with CCL to
make that happen. Over the past year, several members of
AXA’s executive management team, including the company’s
CEO, have attended the Center’s Leadership at the Peak
open-enrollment program for senior leaders. Additionally,
more than 300 AXA officers have taken a customized
CCL program that includes integrated coaching and a
focus on change management, work force empowerment
and other key issues. AXA is also piloting the customized
program in its European operations.
In September 2005, CCL celebrated the 15th anniversary
of the opening of its Brussels campus, which serves as
the headquarters for the Center’s work throughout
Europe. Having worked
primarily with U.S. multinationals in its early days,
CCL-Europe now has an
extensive roster of clients
B BVA TA P S C C L FO R C U S TO M I Z E D
tinent and an expanding
LEADERSHIP DEVELOPMENT
research unit focusing on critical leadership issues
in Europe. The Center’s growth also created the need
Banco Bilbao Vizcaya Argentaria (BBVA) turned to CCLfor more working space, and the Brussels staff moved
Europe for expertise in developing the leadership skills of its
to centrally located new offices near Montgomery
global top executives. A major financial group in Spain with
Square in early 2006.
significant operations in South America, BBVA tapped CCL
to deliver a series of 18 customized programs in Spanish on
the topic of strategic leadership along with follow-up coaching
sessions. The company also works with CCL to provide corporate leadership programs
for its global executives on the next level down. As the company’s chosen global leadership
provider, CCL assists BBVA on several issues involving leadership.
C C L TA K E S C O A C H I N G E X P E R T I S E TO L AT I N A M E R I C A
CCL-Europe conducted a major, customized coaching program delivery for Endesa, the
largest electricity company in Spain and Latin America. Over the course of three weeks
in late 2005, the Center delivered 11 programs in Spanish to 280 Endesa managers and
executives in multiple Latin American countries, including Argentina, Brazil, Chile,
Colombia and Peru. Each of the executives of the Endesa Group attended a two-day
coaching workshop designed to enhance his or her leadership effectiveness.
that are based on the con-
11
DEVELOPMENT
Singaporean Educators Join with CCL for U.S. Study Tour
CCL’s Education Sector, which develops the leadership skills of educators,
teamed with the Singapore Ministry of Education on a “study tour” for
two-dozen school administrators and Ministry officials. As leaders in
Singapore’s internationally admired educational system, the educators
visited CCL’s headquarters in North Carolina for a customized version of
the Center’s flagship Leadership Development Program (LDP)®. While
there, they also visited schools in the Greensboro area and educational
G A N C H I N H U AT, D E P U T Y D I R E C T O R I N T H E
S I N G A P O R E M I N I S T RY O F E D U C AT I O N .
institutions throughout the state.
PA R T N E R S H I P P R O M OT E S L E A D E R S H I P S K I L L S ,
KNOWLEDGE IN INDIA
As part of its commitment to developing leaders throughout India, CCL has partnered with
the Tata Management Training Centre (TMTC), one of the country’s leading management
training institutes. Founded by the Tata Group, an Indian business conglomerate, TMTC
will work with CCL over the next two to three years to develop a research unit that will
explore pressing leadership issues in India. The partnership will also feature work on a
series of leadership education initiatives.
D E M A N D FO R F L A G S H I P T R A I N I N G P R O G R A M C L I M B S I N A S I A
Due to client demand, several runs of CCL’s flagship open-enrollment offering, the Leadership
Development Program (LDP)®, were offered in Singapore. In its first full year of availability in
Asia, LDP attracted dozens of mid- to senior-level managers and executives from a variety of
companies throughout the region. As interest in our services continues to increase in Asia, CCL
plans to begin delivering open-enrollment programs outside of Singapore in the coming year.
CCL DELIVERS PROGRAM IN CHINESE
12
In December 2005, CCL reached an important milestone by delivering its first program in
Chinese. Working with Kohler China, a leading manufacturer with multiple plants in the
country, CCL conducted a customized program designed to enhance the leadership effectiveness of 24 key Kohler executives. Accompanying materials for the program were also translated into Mandarin, ensuring an experience of lasting impact for participants.
“The Leadership Development Program in Singapore was the perfect mixture of nationalities and professions and locations. It was quite
an enlightening experience getting feedback about my leadership traits through the eyes of the culture with which I interact.”
– CHRISTOPHER ROGERS , VICE PRESIDENT, GLOBAL INFORMATION TECHNOLOGY,
SYKES ENTERPRISES INC.
C O A C H I N G U N I T E X T E N D S S E R V I C E S G L O B A L LY
CCL offers highly customized coaching services that produce results and prepare leaders for
success. The Center has long understood the value of honest, insightful and confidential
coaching to leaders, and also the challenge organizations face in providing it. Over the past
year, CCL developed expanded cadres of coaches who can better support our clients throughout the world, including the launch of coaching services in India and Malaysia. The year was
also marked by new research on coaching effectiveness, the publication of The CCL Handbook
of Coaching, and the increased use of coaching in our leadership development programs.
C E N T E R R EC E I V E S F E D E R A L G R A N T TO T R A I N L E A D E R S
The Center will receive $1.2 million over three years to provide leadership training to
more than 150 public, private, nonprofit and educational leaders from the twelve counties
of the Piedmont Triad region of North Carolina, where CCL is headquartered. The
funds derive from a $15 million grant from the U.S. Department of Labor to support
workforce development and boost economic growth in central North Carolina, which has
suffered in recent years from plant closings and layoffs in the textile, tobacco and furniture
industries. The leadership training the Center will provide will focus on helping the leaders
of the region work more collaboratively in service of increased global competitiveness.
ASSESSMENT AND DEVELOPMENT RESOURCES GROUP
H E L P S A DVA N C E P U B L I C H E A LT H W O R K
Through a grant funded by the Centers for Disease Control, the Center’s Assessment
and Development Resources group teamed with the University of North Carolina School
of Public Health and the Kenan-Flager Business School to advance leadership in the
field of public health. The Assessment group, which offers tools that help individuals,
teams and organizations increase their self-awareness and effectiveness, collaborated with
its partners on the National Public Health Leadership Institute. The institute provides
leadership training for senior international, state and local public health officials who
are selected to attend a one-year program as part of a team. These scholars work on
action-learning projects tied to key public health issues and receive feedback on critical
leadership competencies found in CCL’s Benchmarks® multi-rater assessment.
Network Associates
Exercising International Reach
The Center is able to expand its global reach through network associates
CCL-NORTH AMERICA — Headquartered in Greensboro, North Carolina,
who are licensed to offer one or more of our programs to the public or to
the Center’s work in North America is anchored by two other training
managers within their organizations. Fifteen network associates spanning
facilities in Colorado Springs, Colorado and San Diego, California.
Canada School of Public Service
Ontario, Canada
Rensselaer at Hartford
Hartford, Connecticut, U.S.A.
U.S. Government
Burke, Virginia, U.S.A.
TEAM International
San Antonio, Texas, U.S.A.
Defense Acquisition University
Ft. Belvoir, Virginia, U.S.A.
Technologia Administrativa, Moderna SC
Mexico City, Mexico
Eckerd College
Management Development Institute
St. Petersburg, Florida, U.S.A.
The Leadership Development Center
Bradley University
Peoria, Illinois, U.S.A.
FGI
Omaha, Nebraska, U.S.A.
The Niagara Institute
Ontario, Canada
JMA Management Center, Inc.
Minato-Ku, Tokyo, Japan
University of Maryland University College
Leadership Development Institute
Adelphi, Maryland, U.S.A.
Melbourne Business School
Mt Eliza Centre for Executive Education
Mt Eliza, Victoria, Australia
CCL-EUROPE — For fifteen years, CCL-Europe has brought the Center’s
three decades of research and learning into the European context.
Headquartered in Brussels, Belgium, CCL-Europe draws trainers and
participants from many countries, enabling a truly global experience.
CCL-ASIA — The Center has been delivering programs in Asia since the
1970s. The increased importance of Asia in the world economy and the
central role played by Asian managers — as a result of global expansion
and integration — provided the impetus for the establishment the
Center’s Asia campus based in Singapore.
We served people from 135 countries in 2005– 2006.
VIMA International, Inc.
Europe 11%
PSB Corporation
Singapore
six countries are currently licensed by the Center.
Asia/Pacific 8%
United States 74%
Canada 3%
Central/South America 2%
Africa 1%
Middle East 1%
13
Center Work Recognized
FINANCIAL TIMES NAMES CCL AMONG WORLD’S
IN THE PRESS
B E S T I N E X EC U T I V E E D U C AT I O N
The Center continued to serve as one of
the media’s foremost sources for leadership
expertise. During the year, CCL faculty
expertise and research studies were spotlighted routinely in influential North
American business and trade publications
ranging from CIO and Harvard
Management Update to The Wall Street
Journal and The Washington Post.
The Center ranked among the world’s Top 10 overall providers of executive education in a 2005 survey by the Financial Times. The survey also
rated CCL’s open-enrollment programs among the Top 10 globally for
the fourth consecutive year. The Center was the only institution focused
exclusively on leadership in the survey, placing it in the company of the
world’s elite business schools.
C C L P R O G R A M S G A I N N AT I O N A L R EC O G N I T I O N
Collaborative efforts among CCL researchers and trainers to incorporate
findings from the Center’s “Choices and Tradeoffs of High-Achieving
Women” research project into the classroom experience were saluted by
the American Society for Training and Development (ASTD). The
organization awarded CCL an “Excellence in Research-into-Practice
Citation” for the project.
A joint effort of CCL and the Central Intelligence Agency to develop a
leadership program for middle managers was honored with a “Best
Practices” citation in workplace learning and development from ASTD.
The program was developed to train new mid-level managers at the CIA
in the flexible, collaborative skills they will need to lead the organization
through future challenges.
C C L S E N I O R F E L L O W W I N S P R E S T I G I O U S AWA R D
14
David Campbell, the Center’s Smith Richardson Senior Fellow, was
named the Society for Psychologists in Management’s Distinguished
Psychologist in Management for 2006. He received the award in March
at SPIM’s annual conference
in San Francisco. Campbell, who
works at CCL’s Colorado Springs
campus, is co-author of the
widely-used Strong-Campbell
Interest Inventory, an assessment
tool for career choices. The author
of a number of books and other
assessment tools, he has lectured
and worked with organizations around the world. Campbell spent the
spring semester of 2006 as the Hellervik/PDI Visiting Professor in Adult
Career Development at the University of Minnesota.
In Europe, leading media sources that
drew on CCL’s knowledge included the
BBC, Financial Times and European
Business Forum. The Center’s growing
presence in Asia attracted coverage in an
array of general interest and business outlets that included China Staff magazine,
Hong Kong Economic Times, Straits Times
(Singapore) and Channel News Asia.
Center faculty members also had
research-based articles published or
accepted in a variety of leading academic
journals, including Consulting Psychologist
Journal, Corporate Governance and the
Journal of Applied Psychology.
Organizations Served
The Center works with a wide range
of organizations, from Fortune 500
companies to government agencies to
nonprofit and educational institutions.
This year we collaborated with more
than 2,000 organizations to help meet
their leadership and management
development goals.
CCL Facts and Figures
Scholarships
PROGRAM PARTICIPANTS BY SECTOR
Public 12.8%
Private 78.3%
Education 4.9%
The following is a sample of the client
organizations the Center worked with
in 2005 – 2006.
Nonprofit 4.0%
In 2005 – 2006, the Center funded
192 scholarships at a value of more
than $800,000 for leaders of nonprofit
organizations to attend CCL education
programs. The following are some
of the organizations that received
CCL scholarships.
Alamance Partnership for Children
American Public Media Group
Arizona State University
Big Brothers Big Sisters of Canada
ABLOY Group
Brenner Children's Hospital
Alstom Power
Children International
NUMBER OF PROGRAM PARTICIPANTS
AXA EQUITABLE
Bayer Corporation
Compassion International
15,471
Custom
23,702 TOTAL
BBVA
Buckeye Association of School Administrators
5,504
Latinos United
Open-enrollment
Duke University
2,727
EADS (European Agency for Defence Systems)
Network Associates
Mercy Corps
Fairfax County (VA) Public Schools
Moses Cone Health System
Federal Reserve Bank of Richmond
National Public Radio
GENDER
National Wildlife Federation
General Dynamics
North Carolina Humanities Council
GlaxoSmithKline
Female 36.3%
Kohler
North Carolina Partnership for Children
Pacific Institute for Research and Innovation
Methanex Corporation
Riley Children's Foundation
Robert Wood Johnson Foundation
Male 63.7%
San Diego State University
Pfizer, Inc.
The Fund for Theological Education
Prudential Insurance Company
The Leukemia & Lymphoma Society
Rabobank Group
United Way
The Ryland Group
Universidad Latina
LEVEL IN ORGANIZATION
University of Maryland Medical System
Singapore Ministry of Education
Executive 24.0%
Sonoco Products Company
South Carolina Department of Education
Los Angeles Unified School District
Make-A-Wish Foundation of America
Endesa
SC Johnson Company
Geophysical Institute
Grantmakers for Education
DaimlerChrysler AG
New York City Department of Education Region One
Energy Center of Wisconsin
Government of the District of Columbia
Catholic Healthcare Partners
Fortis N.V.
Colorado Springs Fire Department
Middle 27.1%
USAID Tanzania
WAY-FM Media Group
First Level 6.1%
Syngenta
YMCA of the USA
Top 4.4%
Tata Management Training Centre (TMTC)
Other 4.0%
Unilever
United States Air Force, Army, Navy
United States Postal Service
Upper Middle 34.4%
University of Calgary
Wells Fargo
Women in Cable and Telecommunications
Xerox
YMCA of the USA
“Without scholarship assistance, my organization would not have been able to send me to Developing the Strategic
Leader. I am grateful for having had the experience as I returned to my organization with a renewed sense and
purpose of what it means to be a strategy leader.”
– DEBORAH LONG, SENIOR VICE PRESIDENT, CORPORATE RELATIONS
AND ADMINISTRATION, GIRL SCOUTS OF THE U.S.A.
American Red Cross
15
S U S TA I N E R S
Supporting CCL
($1,000 – $4,999)
I N D I V I D UA L S
P David Altman, in honor of
Honor Roll of Donors to the Friends of
the Center General and Special Funds
Gifts designated to specific funds are indicated by symbols. Refer to
Friends of the Center Special and Designated Funds list for specific
fund description. Please note that the members of the John W. Red, Jr.
Circle are those special donors who have given cumulative gifts of
$10,000 or more to support the Center’s mission.
B E N E FA C T O R
Smith Richardson Foundation
LEADERSHIP
L EGACY S O C I E T Y
(Planned Gifts)
Joseph F. Carroll
Lily Kelly-Radford
Karen McNeil-Miller
Dr. Margaret M. Waddington
RED CIRCLE
(Lifetime Membership –
cumulative gifts of $10,000+)
John R. Alexander
James and Mary Bruce
Robert W. Eichinger
Robert A. Ingram
Yung Bong Lim
Michael M. Lombardo
Paul and Naomi Marrow
Dana Mead
Marc Noel
Peter L. Richardson
Stuart (Dick) Richardson
Marjorie Marrow Samberg
Sherwood H. Smith, Jr.
Melvin Sorcher
Dr. Margaret Waddington
HG T
C
Paul and Naomi Marrow
Prudential Financial, Creative
Leadership Council member
Marjorie Marrow Samberg
SC Johnson, Creative Leadership
P
Council member
K
State Farm Insurance Company,
Creative Leadership Council member
Swiss Re, Creative Leadership
Council member
Syngenta Crop Protection AG, Creative
HK
U.S. Cellular, Creative Leadership
Council member
WK
U.S. Trust Corporation, Creative
P
Verizon, Creative Leadership
Council member
G Weaver Foundation, Inc.
Whirlpool Corporation, Creative
G
Wilh. Wilhelmsen, Creative
W
LEADERSHIP
CIRCLE
($10,000 – $24,999)
C Robert W. Eichinger
C Michael M. Lombardo
H
Stanley S. Gryskiewicz
Joseph Anderson
Anonymous
John Bowen
Raymond Burse
Eric Calhoun
Leary Davis, 35th Anniversary
Barbara Demarest, in honor of Karen
Dyer, Lynn Fick-Cooper and Jeff
Howard (The IACE Leadership
Team at CCL)
Paul Draeger
Lynn Fick-Cooper, in honor of Stanley S.
Gryskiewicz, Former Senior Fellow;
in memory of John W. Red, Jr.
Haynes Griffin
Stan and Nur Gryskiewicz
Thomas Hearn
Hal Hornburg
Michael Irizarry
Lily Kelly-Radford
Gene Klann
Kathy Kram
Gregory Laskow
Gary Latham; in memory of
William P. Latham, Father
Lisa Lopez, in honor of
Naomi Marrow
Victoria Marsick
Cynthia McCauley
W. Musselwhite
L. Richardson Preyer
John Ryan
Bradley Shumaker, in honor of Charlie
Adams and Carolyn Lovelace,
Retired, CCL
Michael Sirkis
A. William Wiggenhorn
16
($25,000+)
ABN AMRO Bank NV, Creative Leadership
Council member
American Express, Creative Leadership
Council member
AXA Financial Services, Creative
Bristol-Myers Squibb Company, Creative
Chubb Insurance Companies, Creative
CTS Corporation, Creative Leadership
Council member
Dow Chemical Company, Creative
General Mills, Inc., Creative Leadership
Council member
MediaSauce, Creative Leadership
Council member
Novartis Corporation, Creative
CO N T R I B U TO R S
($250 – $499)
P Peter Amidon, in honor of
K
C
W
in honor of Stanley S. Gryskiewicz
($500 – $999)
FRIENDS’ SOCIETY
($5,000 – $9,999)
O R G A N I Z AT I O N S
Institute of Public Health, Creative
F. M. Kirby Foundation, Inc.
Leadership Foundation for Higher
Education, Creative Leadership
Council member
Scottish Leadership Foundation,
Creative Leadership Council member
The Broadmoor
The Growing Edge Consulting Service,
in honor of William Buck Business
Advisors and Chartered Accountants;
Brisbane Grammar School; Ingeus
Nevada Power Company
JMA Management Center Inc.
John Alexander
Winburne King
P. Y. Lai
Peter Richardson
Stuart Richardson
P Ingar Skaug, in honor of
Sherwood Smith
Gryskiewicz
Sue Simmons
T Walter Ulmer
Michael Yackira
P Nalewajek Family Foundation, Inc.,
SUPPORTERS
PAT R O N S
P Lyndon Rego, in honor of Stanley S.
P
G
P
W
P
F
Anonymous, Feedback Coach Honorary Gift
Bobbie Bradford, in honor of
Joseph Carroll
Miguel DeGracia
Edward Dolanski
Mona Edwards
Sarah Glover, in honor of
Cile Johnson
Yanghee Kim
Jon Lindberg
Jennifer Martineau, in memory of
H. Robert Martineau, Father-in-Law
Jim Maxwell, in honor of Stanley S.
Gryskiewicz
Brenda McManigle
Kathleen Ponder, in honor of
Mary McCarthy
P
P
T
W
Richard Brooks
William Brown
Tarah Brown
Allan Calarco
Miriam Clark
John Connor
Courtenay Davis
Tracy Dobbins
Karen Dyer
John Fleenor
Basil Fox
Brian Guest
Joan Gurvis, in memory of
Ellen Cassetta-Post, Sister
Pete Hammett
Michael Hoppe
George Houston, in memory of
Doris Thomas, Mother
Jeff Howard, in memory of Lou Ellen
Allsup, Mother-in-Law
Erin Johnson
Charles Jones, in honor of Toni Townley
Sara King
Katherine Kleindorfer
Albert Lineberry
Sharon Long
Guanli Lu
Gayle Magee
Edward Maier
Sam Manoogian, in honor of
Andre Martin, in honor of
Chad Merritt
Ann Miller
Jim Offutt
Wendy Perrigo
Michael Ray
Mike Renn
Laurita Sirimongkhon
Raymond (Bernie) Smith
Michael Thelen, in memory of Helen
Heying, Mother
Holly Von Deylen
Randy Warren
American Family Insurance
P Experience It, Inc., in honor of
FGI International, Carol G. Hunter
and Tim J. Rouse
(up to $249)
D
T
P
P
P
G
P
T
P
G
C
H
G
P
P
Pia Abelardo, in memory of
John W. Red Jr.
Charles Adams, in memory of
John W. Red Jr.
David Agran, in honor of Bill Sternbergh
and Carole Leland
Leigh Allen
Teresa Amabile, in honor of
Jill Amdur
Carol Andresen, in honor of
Bobbie Atwell
Gloria Bader
Brenda Barham Hill
Min Basadur, in honor of
Betty Beard
Cheryl Bergman
Oliver Bermoy, in memory of
Valentina Bermoy, Grandmother
Jennifer Bradley
Donald Brady, in honor of
Lori Brummel
Lisa Buono
Cheryl Burnett, in memory of Donald
Steinman, Brother-in-law
Laura Bystrom
Michael Carenzo
Janet Carlson
Becky Chao
Joyce Clark
Frank Cleary
John Collins
Ellen Conley
Kathleen Connor, in honor of
Michael Cook
Pamela Corbett
Shannon Cranford
Corey Criswell
Rita Crowe
James Cuff
Michele Cybulski
Manuel De Miranda
Jennifer Deal
Peggy Droz
Diane Ducat
Robert Edwards
Christopher Ernst
Suzanne Ernster, in honor of
Greg Ernster, Spouse
C. Daniel Fisher, in honor of
Toni Short, CCL Staff
Linda Folks
Susan Frye
Ronald Gallagher
Marianne Ganley
Dianne Gardner
Douglas Gundlach, in honor of
Kelly Hannum
Jo-Ida Hansen, in honor of
Julia Harber
Diane Harmon
P
D
T
F
P
K
G
D
W
D
G
T
P
W
T
P
D
K
Steadman Harrison, in honor of Good
Shepherd’s Fold Orphanage
Frances Hesselbein, in honor of
Charles Hinkle
Cindy Holmquist, in honor of
Mrs. Margie Bailey, Mother
C.S. Hornburg
Lynn Houghton, in memory of
John W. Red, Jr.
Bill Howland
Jenny Huffaker
Yalcin Ipbuken, in honor of
Cecelia Jacobs
Alan James
Nancy James
Karen Jellison
Susan Kennedy
Elizabeth Kersey
William Kovacevich, in memory of
John W. Red Jr.
Jennifer Laughter
Joseph Lawrence
Kim Leahy
Pamela Leavitt Fonshill
Winn Legerton
Stephanie Lischke
Kevin Liu
David Loring
Debra Lucenti Pataky
Michelle Malloy, in honor of
Martha Bennett, Mother
Stephen Martin
Sharad Mathur
Catherine Matlack
Karen Mayworth
Bonnie McAlister
Greg McCann, in honor of
Wanda McGee
Mark McLaren
Val McMillian, in memory of
Algenia Reaves, Sister
Karen McNeil-Miller
Susan Melton
Dirk Metzger
Mary Michaux, in memory of
John W. Red, Jr.
Jane Milanese, in memory of
Freda Brady, Mother
Marianne Moorhead, in memory of
Barbara Pruitt, Friend
Evelyn Morales
Barbara Moser
Alissa Nadel
Johan Naude
Joseph Nelson, in honor of
Gene Klann and Susan Dorn
Kenna Newman
Sara Nowlin
Dawn Oakley
Richard Parent
Jerry Paulison, in honor of
Roger Pearman
Jill Pinto
Rachelle Pizarro, in memory of
John W. Red Jr.
David Powell
Jeni Powell
P
T
P
P
C
G
P
F
P
P
F C
T F
P
P
P
D
P
Diane Quincy
Edwin Reedholm
Fred Reichley, in honor of
Guylaine Renaud
Thomas Reynolds
Lynn Rhodes
Lisa Rhyne
Mark Rice, in honor of
Susan Rice, in honor of
Doug Riddle
Beatrice Sanford, in honor of Mary
Santiago, Elon University
Laura Santana, in honor of Robert C.
Dorn, Honorary Senior Fellow
Ramona Scarpace
Kathy Schaftlein
Marianne Schubert, in honor of
Mary Schwartz
Carol Sexton, in memory of
John W. Red, Jr.
Doris Shallcross, in honor of
Karen Shapiro
John Shethar
Pamela Shipp
David Skinner
Melissa Smith, in honor of
Kris Stanley
Sara Sugerman
Joan Tavares, in honor of Bob Dorn,
Honorary Senior Fellow
Sylvester Taylor
Arminia Thomas
Hamsa Thota, in honor of
Harold Threatt, in honor of
Judy Turpin
Rosemary U’Ren
Paul Velaski
Janine Vienna
Debra Wilson
Julianne Wright
Bruce Wright, in honor of
Jemie Ann Yanga, in memory of
John W. Red Jr.
Jeffrey Yip
Laura Ziino, in honor of
S P EC I A L S U P P O RT
The support of these individuals
and organizations, which provided the Center with material
gifts or services on a pro bono
or reduced-fee basis, is gratefully
acknowledged:
The Broadmoor Hotel, Colorado Springs, CO
Embassy Suites Hotel, Greensboro, NC
Hyatt Regency La Jolla at Aventine,
San Diego, CA
MediaSauce (Creative Leadership
Council member)
The Creative Leadership Council
meetings and the Friends of the
Center Leadership Conference,
held in Jersey City, NJ in the
fall, would not have been
possible without the generous
contributions (both monetary
and in-kind gifts) made by
the following organizations:
ABN-AMRO BANK NV (Creative
Leadership Council member)
American Express (Creative Leadership
Council member)
AXA EQUITABLE (Creative Leadership
Council member)
Consulting Psychologists Press, Inc. (CPP)
Delta Air Lines
FedEx
General Mills (Creative Leadership
Council member)
Jossey Bass
Pearson Performance Solutions
Xerox
Friends of the Center Special
and Designated Funds
C Center Staff Knowledge
Management & Dissemination Fund
P Creative Realities, Inc., in honor of
P Mutual of America, in honor of
SCORE!
T Thomas F. Bridgers Jr. Center
Development Fund
D David P. Campbell Creativity &
Artistry Fund
K Kenneth E. Clark Research
Award Fund
F Francis H. Freeman Reference
DONORS
Collection Fund
G Greensboro Leadership Fund
H H. Smith Richardson Jr. Visiting
Fellowship Fund
W Walter F. Ulmer Jr. Applied
Research Award Fund
P Positive Turbulence Fund
See full fund descriptions at
www.ccl.org/specialfunds
17
Governance
Members
G ENERAL H AL M. H ORNBURG , USAF (R ET.)
P ETER L. R ICHARDSON (C HAIRMAN )
W. W INBURNE K ING III
President
Smith Richardson Foundation, Inc.
Westport, CT
Greensboro, NC
Fair Oaks Ranch, TX
K ATHY E. K RAM
E RIC R. C ALHOUN
President
Richardson Corporation
Greensboro, NC
Professor
Organizational Behavior Department
Boston University School of Management
Boston, MA
H AYNES G. G RIFFIN
P.Y. L AI
Buzz Off Insect Shield, LLC
Greensboro, NC
Founder & Executive Chairman
Global EduTech Management Group
Singapore
T HOMAS K. H EARN J R .
President Emeritus
Wake Forest University
Winston Salem, NC
W. W INBURNE K ING III
Greensboro, NC
G ARY P. L ATHAM
Secretary of State Professor
of Organizational Effectiveness
Rotman School of Management
University of Toronto
Toronto, Ontario
N AOMI M ARROW
L. R ICHARDSON P REYER J R .
Chappaqua, NY
Deep Springs Management, LLC
Hillsborough, NC
V ICTORIA J. M ARSICK
President and Vice Chairman
Prospect Partners, LLC
Greensboro, NC
Professor of Education and Co-Director
The J.M. Huber Institute for Learning
in Organizations
Columbia University
New York, NY
I NGAR S KAUG
P ETER L. R ICHARDSON
President and Group Chief Executive Officer
Wilh. Wihelmsen
Lysaker, Norway
President
Westport, CT
S TUART S. R ICHARDSON
V ICE A DMIRAL J OHN R. RYAN (R ET.)
Board of Governors
18
T HOMAS K. H EARN J R . (C HAIRMAN )
President Emeritus
Wake Forest University
Winston-Salem, NC
J OHN R. A LEXANDER
President
Center for Creative Leadership
Greensboro, NC
J OSEPH B. A NDERSON J R .
Chairman and CEO
TAG Holdings, LLC
Troy, MI
R AYMOND M. B URSE
Vice President and General Counsel
GE Consumer and Industrial
Louisville, KY
Chancellor
State University of New York
Bronx, NY
I NGAR O. S KAUG
Wilh. Wilhelmsen
Lysaker, Norway
S HERWOOD H. S MITH J R .
Chairman Emeritus
CP&L
Raleigh, NC
A. W ILLIAM W IGGENHORN
Principal and Co-owner
Main-Captiva, LLC
Bryn Mawr, PA
Distinguished Associates
E X ECU T I V E T E A M
PA S T P R E S I D E N T S
J OHN R. A LEXANDER
J OHN W. R ED J R .
President
1970 – 1981
2005: A NDREW K AKABADSE
D AVID G. A LTMAN
K ENNETH E. C LARK
Professor of International Management Development
Cranfield University School of Management
Vice President, Research and Innovation
1981 – 1985
B ARBARA A. D EMAREST
WALTER F. U LMER J R .
Chief Advancement and
Communications Officer
1985 – 1994
Professor, Organizational Behavior
IMD International
ROBERT J. L EE
2003: M ICHAEL F ULLAN
1994 – 1997
Director, Human Resources
M ONA G. E DWARDS
Chief of Staff
L ILY M. K ELLY-R ADFORD
Executive Vice President, Global
Leadership Development
B RADLEY E. S HUMAKER
Vice President and Chief Financial Officer
H O N O R A RY S E N I O R F E L L O W S
J AMES S. B RUCE
D AVID L. D E V RIES
ROBERT C. D ORN
ROBERT C. G INNETT
S TANLEY S. G RYSKIEWICZ
SENIOR FELLOWS
D AVID P. C AMPBELL
2004: E LLIE W ELDON , P H .D.
Dean of the Ontario Institute for Studies in Education
University of Toronto
2002: S HALOM S CHWARTZ , P H .D.
Professor, Department of Psychology
Hebrew University of Jerusalem
2001: K ATHY K RAM , P H .D.
Boston University School of Management
2000: J AY C ONGER , P H .D.
London Business School
V ICTORIA A. G UTHRIE
ROBERT E. K APLAN
D I ST I N G U I S H E D A LU M N I
AWA R D W I N N E R S
Smith Richardson Senior Fellow
Creative Leadership
ROGER T. K ELLEY
W ILFRED H. D RATH III
C AROLE A. L ELAND
2005: NATIONAL HISPANA
LEADERSHIP INSTITUTE
M ICHAEL M. L OMBARDO
Arlington, VA
A NN M. M ORRISON
2004: I NGAR S KAUG
R USS S. M OXLEY
Wilh. Wilhelmsen
Senior Fellow
C YNTHIA D. M C C AULEY
Senior Fellow
W ILLIAM W. S TERNBERGH
Senior Fellow
Leadership Education
E LLEN VAN V ELSOR
Senior Fellow
H O N O R A RY G OV E R N O R
AND CHAIRMAN EMERITUS
ROBERT J. L EE
D AVID M. N OER
G ARY B. R HODES
2003: M AJOR G ENERAL J AMES D OZIER
U.S. Army Retired
2002: N ANCY S NYDERMAN , M.D.
Vice President, Medical Affairs
Johnson & Johnson
2001: I NEZ T ENENBAUM
Superintendent of Education, South Carolina
2000: L LOYD WARD
W ILLIAM C. F RIDAY
Former CEO for the U.S. Olympic Committee
Former CEO of Maytag Corporation
PAUL J. D RAEGER
H. SMITH RICHARDSON JR.
VISITING FELLOW
19
1999: G EN . N ORMAN S CHWARZKOPF
U.S. Army Retired
Message from the CFO
With a strong focus on innovation and impact, CCL significantly strengthened its portfolio of
offerings during the 2005 – 2006 fiscal year. Our efforts yielded a 20 percent increase in revenues, up substantially from the solid eight percent growth we posted in the prior fiscal year.
In service of our constituents and our mission, the Center’s work was guided by an ambitious
list of key organizational objectives — and we experienced excellent results across the board.
In Asia and Europe, for instance, we increased our accessibility to clients by beginning to
translate assessment instruments and other materials into multiple languages. We furthered
our expertise in the leadership of groups, teams and organizations by rolling out Navigating
Complex Challenges, an open-enrollment program that helps clients lead effectively amid
complicated and unpredictable leadership tasks. We continued to integrate new technology
into our array of programs, products and services, and special emphasis was placed on
enhancing our Web site at www.ccl.org.
As a nonprofit organization, CCL’s success depends in part on philanthropic support in the form
of individual gifts and research funding. We have been fortunate to have considerable support
in this regard, and we ask for your continuing assistance. Individuals and organizations around
the world are demonstrating an increasing hunger for leadership development, and we look
forward, with your help, to answering that urgent call.
Sincerely,
20
BRADLEY E. SHUMAKER
VICE PRESIDENT AND CHIEF FINANCIAL OFFICER
FINANCIAL HIGHLIGHTS
DISTRIBUTION OF OPERATING REVENUE
ALLOCATION OF OPERATING EXPENSES
2005 – 2006
2005 – 2006
Tuition, program
and coaching fees
86%
General
administration 11%
Products and
publications 7%
Donations and other
income 3%
Licensee royalties
and fees 3%
Grants and research
contracts 1%
Total operating revenue 2005 – 2006 $79 million
Education and
research, products
and publications 89%
PROVENANCE
THE CENTER FOR CREATIVE LEADERSHIP is working to shape and fit the
theories and ideas of the behavioral sciences with the practical concerns of managers and
leaders. The Center as an institution remains something of a cross between a university
business school and a research institute — serving as a clearinghouse for innovative ideas
and techniques for creative leadership development and education. Though negotiating
the elements of this complex charter can be difficult, the rewards are rich when theory
informs practice and deeper acquaintance with practice widens the compass of theory.
Because of its unique faculty — a blend of talented, widely recognized behavioral scientists and creative training practitioners — the Center is able to
conduct broad research into issues of leadership and development
in complex organizations, while at the same time applying new
knowledge in training programs to develop better managers and
leaders. The inspiration for this unusual organization and its mission — to advance the understanding, practice and development
of leadership for the benefit of society worldwide — came from
H. Smith Richardson Sr., who was largely responsible for building the Vicks Chemical
Company. His vision is shared and has been implemented by his son, H. Smith
Richardson Jr., and grandson Peter Richardson. In the years after the elder Richardson
had built Vicks from a one-drugstore operation into a major international corporation,
his thoughts turned to the broad questions of how businesses can remain vital and continue to provide useful, innovative products and services through economic ups and
downs, in the face of changes in the marketplace, and in spite of the inevitable succession
of management groups. He was particularly interested in this last issue. Many enterprises
eventually fail, he deduced, because management sooner or later “loses the ability to recognize and adjust to new and changing conditions.” What organizations needed was not
just leadership for the present and the near future, but a kind of innovative leadership
with a broader focus and a longer view. Such leadership would be concerned not with
profits, markets and business strategies alone, but with the place of business in society.
This sort of leadership would come from people, Richardson said, with “minds that could
do cross-country thinking.” Only by taking into account the broader implications of
decisions could a business remain stable and productive “throughout future decades and
generations.” What was needed, he realized, was creative leadership. The dream of an
independent institution devoted to the concept of creative leadership was realized with
the founding of the Center for Creative Leadership in 1970. The Smith Richardson
Foundation Inc. provided the initial financial underpinning and has been a generous
supporter for more than 30 years. Today, our research and training programs are widely
respected by scholars and professional managers alike. Every year, some 20,000 managers
and executives, educators, government administrators, and community service and volunteer leaders attend our programs, and our publications, products and research initiatives
reach a worldwide audience.
Our logo, with its intertwining wings, symbolizes the complexities involved in
achieving creative leadership. Its wings reach skyward, suggesting flight and the
lofty ambitions of all who come to the Center for Creative Leadership.
HEADQUARTERS
One Leadership Place
Post Office Box 26300
Greensboro, NC, USA 27438-6300
Telephone
+1 336 545 2810
Facsimile
+1 336 282 3284
E-mail
[email protected]
Internet
http://www.ccl.org
LOCATIONS
CCL – NORTH AMERICA
Colorado Springs, Colorado, USA
Greensboro, North Carolina, USA
San Diego, California, USA
CCL – EUROPE
Brussels, Belgium
Colorado Springs,
Colorado
Greensboro,
North Carolina
San Diego,
California
Brussels,
Belgium
Singapore
CCL – ASIA
Singapore
NETWORK ASSOCIATE
LOCATIONS
Adelphi, Maryland, U.S.A.
Ft. Belvoir, Virginia, U.S.A.
Hartford, Connecticut, U.S.A.
Mexico City, Mexico
Minato-Ku, Tokyo, Japan
Mt Eliza, Victoria, Australia
Omaha, Nebraska, U.S.A.
Ontario, Canada
Peoria, Illinois, U.S.A.
San Antonio, Texas, U.S.A.
Singapore
St. Petersburg, Florida, U.S.A.
The Center for Creative Leadership is committed to a policy of equality of opportunity for the admission of all students regardless of
race, color, creed, sex, age, national origin, sexual orientation, or disability, and does not discriminate on any such basis with respect to its
activities, programs or policies.
Center for Creative Leadership, CCL®, its logo, Benchmarks® and Leadership Development Program (LDP)® are registered trademarks
owned by the Center for Creative Leadership.
065
©2006 Center for Creative Leadership. All Rights Reserved.
Client Priority Code: ANNLREPT07

Annual Report - Center for Creative Leadership

Transcription

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