2009 Tudománynapi kötet3x
Transcription
2009 Tudománynapi kötet3x
Tomori Pál Fıiskola TUDOMÁNYOS MOZAIK 6. kötet Harmadik rész 2009 ISBN 978-963-88162-1-4 Ö ISBN 978-963-88162-4-5 Kiadó: Tomori Pál Fıiskola Felelıs vezetı: Dr. Meszlényi Rózsa Tomori Pál Fıiskola TUDOMÁNYOS MOZAIK 6. kötet Harmadik rész Tudomány-területek találkozása Kalocsa, 2009 Lektorálta: Dr. Szőcs Olga Dr. habil Horváth Attila Szerkesztıbizottság: Tompáné Dr. Daubner Katalin Dr. Miklós György Miklósné Zakar Andrea Balázs Judit Tartalomjegyzék Elıszó.................................................................................................. 11 ANGOL NYELVŐ ELİADÁSOK Moisa S. Fruja I., Pet Elena, Milin Anda A comparative study on the effectiveness of advertising leaflets for Billa stores in Timisoara ................................................................................... 15 Ramona Ciolac, I.Csosz, Diana Marin, Simona Martin, Calina Marinau Agritourism, a chance, int he current crisis from the agricultural sector ............................. 23 Marin Diana, Petroman Cornelia, Balan Iona, Cosmina Toader, Ciolac Ramona, Heber Loredana Analyses of pork cutting according „Europ” system ........................................................... 29 Phd. student Ilie C., Prof. Dr. Sambotin L., Phd. student Oana Maria Murg Aspect of policy and strategy for promotion quality in Romania ........................................ 35 Elena Pet, Corina Ruset, Ramona Ciolac, Anda Iona Milin Aspects Concerning the meat market in Romania ............................................................... 53 Balan Iona, Petroman Cornelia, Petroman I., Marin Diana Comparative analyses of beef price in Romania concerning the carcasses quality ............. 57 Phd. student Ilie C., Prof. Dr. Sambotin L., Phd. student Oana Maria Murg Consumer protection in Europe............................................................................................ 65 Petroman I., Petroman Cornelia, Balan Iona, Trifu C., Turneanu Mara, Popovici C. Culinary tourism in Banat .................................................................................................... 87 Petroman Cornelia, Petroman I., Bălan Ioana, Marin Diana, Trişcău I. Cultural Components of the Timiş County (Romania) ........................................................ 95 Martin Simona Cristina, Marinău Călina, Ciolac Ramona European integration, opportunity for Romanian health tourism development ................. 101 Stanciu Sorin Mihai, Andrea Feher, Tabara Amanar Cosmin Gabriel General overview over the 2008 European Union’ agricultural year ................................ 107 I.Csosz, Ramona Ciolac Measures and possibilities of Romanien rural tourism development ................................ 117 Stanciu Sorin Mihai, Tabara Amanar Cosmin Gabriel, Andrea Feher Pluriactivity and diversification of agricultural holdings ................................................... 125 Petroman I., Petroman Cornelia, Balan Ioana, Marin Diana, Bratulescu M. Principles adaptation of cultural tourism in natural sites ................................................... 135 I.Csosz, Ramona Ciolac Research regarding competing factors of tourism decline from Romanien Banat ............ 141 Balan Ioana, Petroman Cornelia, Petroman I., Marin Diana Results of „Europ” quality grading system for beef and veal in Romania ........................ 147 Martin Simona Cristina, Csösz Ioan, Merce Iuliana Ioana, Ciolac Ramona, Marinău Călina Romanian health tourism – key factor int he development of rural tourism...................... 153 Petroman Cornelia, Petroman I., Balan Ioana, Heber Loredana, Popa Daniela Scientific mission and social role of the museums in Timisoara ....................................... 159 Cosmin Maris, Elena Tonea, Claudia Sirbulescu, Iuliana Iona Merce, Monica Butnariu, Silvia Vlad, Cornelia Tonea Some characteristics of rural financial markets ................................................................. 165 Andrea Feher, V. Goşa, Tabita Adamov, S. Stanciu Stock utilization in holding short-term financing the „first silo” program ........................ 169 Phd. student Oana Maria Murg, Phd. student Camelia Manescu, Phd. student Ilie C. Strategic planning in Micro-Region Banat - Ripensis, Romania and Northern Banat's territory, Serbia................................................................................................................... 173 Iuliana Ioana Merce, Ioana Anda Milin, Simona Chioreanu, Simona Martin, Calina Marinau Study on natural juices and nectars market in Romania .................................................... 189 Ramona Ciolac, I. Csosz, Diana Marin, Simona Martin, Calina Marinau Study regarding agro tourist recovery of valiug-crivaia area ............................................. 195 Marin Diana, Petroman I., Balan Ioana, Toader Cosmina, Ciolac Ramona The evolution of pork quality in Romania ......................................................................... 203 Cosmin Maris, Elena Tonea, Monica Butnariu, Oana Murg, Genoveva Buzamat, Iuliana Ioana Merce The importance of accounting for farm competitivity ....................................................... 209 Cosmin Maris, Andrea Zakar Miklosne, Elena Tonea, Iuliana Ioana Merce, Monica Butnariu, Silvia Vlad, Cornelia Tonea The importance of financial services for rural communities.............................................. 215 Elena Pet, Corina Ruset, Nicoleta Buzila, Ramona Ciolac, Anda Ioana Milin The importance of the brand in purchase decision ............................................................. 221 Silvia Vlad, Elena Tonea The role of decision in management .................................................................................. 227 Martin Simona Cristina, Marinău Călina, , Ciolac Ramona, Merce Iuliana Ioana Tourist service sin the spas................................................................................................. 235 Martin Simona Cristina, Marinău Călina, Merce Iuliana Ioana Travel services-area of interest in promoting touristic potential........................................ 239 Elıszó Elıszó Fennállása óta a Tomori Pál Fıiskola minden év novemberében megrendezi a Magyar Tudományos Akadémia által kezdeményezett, a Magyar Tudomány Ünnepéhez kapcsolódó konferenciáját. Ennek köszönhetıen az idén immár hatodik alkalommal kerülhetett sor erre az ünnepi eseményre jeles magyar, illetve külföldi oktatók és kutatók együttmőködésével. Konferenciánk már az elmúlt évek folyamán túllépte a hazai kereteket, így külföldi, romániai és szlovákiai vendégeink emelik eseményük színvonalát. A jelen kiadvány a konferencia szerkesztett anyagát tartalmazza, és a három kötet is jelzi az elıadók hatalmas, az eddigi éveket felülmúló érdeklıdését az esemény iránt. Egy ilyen ünnepi együttlét mindig jó jelzés egy intézmény számára, hogy lemérhesse tudományos munkájának bizonyos eredményeit és vonzerejét. Kétségtelen, hogy ez a kiadványunk is jól mutatja, a Tomori Pál Fıiskola rövid fennállása óta mekkora fejlıdésen ment keresztül a tudományos élet területén, bekapcsolódva a nemzetközi vérkeringésbe is. Ezeket számba véve és ismerve a kötetek gazdagságát, jó szívvel ajánlom minden érdeklıdınek idei sokszínő kiadványunkat. Dr. Meszlényi Rózsa PhD. fıiskolai tanár rektor Kalocsa, 2009. november 16. - 11 - ANGOL NYELVŐ ELİADÁSOK - 13 - Tudományos Mozaik 6. TPF A COMPARATIVE STUDY ON THE EFFECTIVENESS OF ADVERTISING LEAFLETS FOR BILLA STORES IN TIMISOARA Authors*1: Moisa S. Fruja I., Pet Elena, Milin Anda The advertisement to be broadcast is expressed in very different forms depending on the type of product or service, being the "fruit" of both creative activities, imagination, etc. and providing an effective combination of a number of visual elements. Catalogs and promotional leaflets are promoting tools - print advertising - and as promotional techniques, they are included in advertising. The catalog is an advertising support, of variable size that is used as a tool for presenting the work of a firm, of a major business unit, areas or tourist resorts etc. The leaflet is another advertising support which is included in the scope of advertising carried by publications and used widely in promotional activities of modern business. Content These marketing tools (leaflets) used by companies are specific to the type of retail trade, being distributed every two or three weeks. According to specialists, leaflets and catalogs are one of the most effective forms of promotion, even more effective than promoting products with traditional advertising (TV, radio, newspapers, magazines, etc.). Promotion in shop catalogs is a process of marketing and negotiation, and the purpose pursued by both parties is ultimately increasing sales over this period and further ensure a flow of loyal customers who return to the store and buy the advertised product. Thanks to their impact, retailers' catalogs are a convenient way to promote, especially for providers whose products do not enjoy great popularity. It is noted the large number of products without the brand or brands that are at the beginning of the road. Also, catalogs and leaflets have more importance for intermediaries, customers with small neighborhood retail shops, in order to be aware of the discounts and periodic offers (for supplies). According to some studies, compared with a normal period, sales of a product may increase by including advertising in the leaflet with about 30%, for about 3 weeks when the offer runs. Unlike a similar product on the shelf, one product in the offer of the leaflet can sell 30-100% better than the one which is not promoted in the leaflet2. Regarding distribution of catalogs / leaflets for various store formats (hypermarkets, supermarkets, etc.), between 50% and 60% of their receivers skim them, and approximately 25% of them read them in full. A large shop area (hypermarket, supermarket, etc.) distribute approximately 25-30.000 catalogs every 2 weeks in its area of action. In big cities (Iasi, Timisoara, Cluj) catalogs distributed by some large retailers (hypermarkets in general) can sometimes reach the 60-70% of homes in the city*. We appreciate that few media channels in Romania can offer such coverage, with content on products clearly targeted. Also, catalogs and retail networks leaflets are a major sales accelerator, sales may increase, comparative to a normal period (where are non promotions) according to its category. 1 The Agricultural management Faculty, USAMVB Timisoara 2 http://www.dailybusiness.ro - Cât de bine vând broşurile magazinelor de retail, 17 Nov. 2008, cotidian on-line de afaceri - 15 - A comparative study on the effectiveness of advertising leaflets for Billa stores in Timisoara Moisa S. Fruja I., Pet Elena, Milin Anda This is where the professionalism of the trader occurs, which is expected to know his clients the best and can best define their expectations, and the supplier’s also, which may be the initiator of promotion in the catalog, support the product with competitive prices over the catalog period, and other promotional activities outside this period. However promotion through leaflets / catalogs has a number of disadvantages, among them: - in order to be present with products in catalogs and / or leaflets of retail networks, manufacturers must pay a fee, but also offer discounts. The discount is negotiated at the signing of contracts. It can vary from 5 to 30% depending on product and manufacturer*. The fee applied to producers may also be a fixed amount or a percentage of sales; - promotion costs should be compared with traditional advertising, in terms of both cost and efficiency, this being different from one product to another; - discounts on products from the catalog are essential in promoting them; - discrepancies may arise between the offer in the catalog and the shelf; - another common problem is the depletion of products in the store before the end of the catalog offer. For products that could be out of stock before the end of the offer, a solution practiced by retailers to avoid this problem is the word "offer available on stock”. Given the changes in the purchasing behavior of the Romanians in the period September 2008 - February 2009, there is another point of view regarding promotion with leaflets, some experts even saying firmly that it cannot be built a brand with leaflets. The new promotion strategies are turning to television and radio advertising, with promotion budgets in 2009 significantly higher than in 20083. Next I will present a comparative study on the effectiveness of promotion with leaflets and catalogs used by Billa, one of the local supermarkets (Timisoara). It is envisaged: - overview of the offers; - frequency of offers and the time studied; - content of these offers. In this respect it is aiming to whether the rules of promotion on print advertising are followed, namely data on the products included in this offer, their price, location (place or district where they can be found), if there is notified any discounts etc.; - the share food products hold in the total of products from the offer; - a brief comparison between catalogs / leaflets with offers from these stores. In this case it will be taken into account the price differences existing at a given time for the same product from the offers; - in the promotional offers it will be followed if any discounts occur, and if there's noted the old price near the new price; - the study includes two distinct periods for each store. Supermarket and a member of the European group, Eurobilla, Billa is one of the leading of the Romanian retail market for food and consumer products. Billa in German means "cheap shop (billiger Laden), the clear strategy of advantageous prices leading to the position of most successful supermarket chain in Austria, from the '60s until today. Therefore, the expansion continued at an accelerated pace. Today the company is part of German REWE concern, numbering about 1,000 stores in Austria and Eurobilla is present in various countries such as Italy, Czech Republic, Slovakia, Romania, Croatia, Ukraine, Bulgaria and Rusia.4 3 http://www.moneyexpress.ro/articles/multicol/16663 - Hiperschimări - 24 Februarie 2009, Moneyexpress 4, http://billa.ro - 16 - Tudományos Mozaik 6. TPF Starting with February 1999, when the first supermarket was opened in Bucharest, Billa has always endeavored to satisfy the most demanding requirements of its customers. By using modern technology and a rigorous organization, Billa manages to achieve a high volume of sales, to ensure constant good market share and develop continuously. Today, the Billa supermarket network includes 35 branches throughout the country. There are two Billa stores in Timisoara. In the offer leaflets, the following slogans can be found: "Billa - the best for me", “Billa - the best for you", "The best deals for you", "Best quality for you", "The most advantageous price for you!", "The freshest for delicious meals!" The leaflet contains, in the bottom, written with lowercase, the following notice: "All prices include VAT", "Products are intended for retail sale", "Products are available on stock", and “We are not responsible for any print errors”. The colored leaflet, printed on quality glossy paper, generally contains 12 pages, this varies depending on the period in which bids are (public holidays, summer-winter seasons, the beginning of school in September, etc., influencing the number of pages). The offer period is weekly. Information is presented clearly. In the offer the bid prices are structured in four categories5: Promotion, The Minimum Price, Clever, and Billa Plus. For the promotion - price category, the old price is black and much smaller than the new price, namely the promotion price which is large and red. The word Promotion is written in a graphic bullet. There is also the unit for the product (Weight, liter, price / kg etc.). In the Clever price category, there are brand products that are manufactured especially for Billa. In the Billa Plus price category, there are the package products or combined products (Multi Pack, Kombi Pack). In the Minimum Price category, there are generally products for the whole family, individually or packages of products created in order to save. The share the products hold in the category of Price Promotion is the largest, generally it lies in around 80%, followed by products from Clever price category in approximately 15%, the remaining 5% being split between products from Minimum Price category and Billa Plus (with Multi Pack Kombi Pack variants). Period 16 Regarding the offer valid from 15/05/2008 until 28/05/2008, the share of food products (including alcoholic and non-alcoholic beverages) is 77.52%, their number being of 69 products, from a total of 89 items (figure 1). Of food products, including drinks, 52 items, respectively 75.36%, are part of the Promotion price category, 8 items, respectively 11.59% of the Clever price category, 3 products, respectively 4.34%, of category Billa Plus price (2 products Multi Pack, 1 product Kombi Pack), and 6 items, respectively 8.69%, are not included in any price category. 5 Cele patru categorii de preŃuri sunt structurate astfel: „PromoŃie” - produsele aflate la reducere; „PreŃ minimal” - produsele care au cel mai mic preŃ la raft, special create pentru a economisi; „Clever” - produsele marcă proprie Billa; „Billa plus” - produsele care se vînd sau la pachet (mai multe produse de acelaşi fel - „MultiPack”) sau împreună cu alte produse (de exemplu 1l ulei floarea soarelui împreună cu 1 kg făină albă - „KombiPack”). 6 Pliantul cu oferte al magazinului Billa, perioada 02.04. - 15.04. 2009 - 17 - A comparative study on the effectiveness of advertising leaflets for Billa stores in Timisoara Moisa S. Fruja I., Pet Elena, Milin Anda 22,47% 77,53% Food products Non-food products Figure 1. Share of leaflet products in Billa offer valid from 15.05.2008 until 28.05.20 In the figure 2, we present the share of food products by price categories. It states that in the studied period, in the leaflet, there is no product from the Minimum Price category. 8,70% 4,35% 11,59% 75,36% Promotion Clever Billa Plus No price category Figure 2. The share held by the foodproducts on price categories from the leaflet Billa,offer valid from 15.05.2008 until 28.05.2008 Period 27 Regarding the offer valid from 02/04/2009 to 15/04/2009, the share of food products, including alcoholic and non-alcoholic beverages is 78.70%, their number being of 85 products, from a total of 108 products (figure 3). 7 Pliantul cu oferte al magazinului Billa, perioada 15.05. - 28.05. 2008 - 18 - Tudományos Mozaik 6. TPF It is in this case that the following statement is made: the price category "Promotion" becomes the price category "10 years Billa", because Billa store celebrates 10 years since its opening in Romania. All aspects concerning Promotion price category apply to Billa 10 years price category. 21,30% 78,70% Food products Non-food products Figure 3. Share of products in leaflet for Billa, offer valid from 02.04.2009 until 15.04.2009 Of food products, including drinks, 58 items, respectively 68.24%, are part of the price category Billa 10 years, 12 products, respectively 14.12%, from Minimum Price category, 10 products, respectively 11.67%, from price category Billa Plus, 3 products, namely 3.53% of the price category Super Price, and 2 products, namely 2.35%, are not included in any price category. 2,35% 3,53% 11,76% 14,12% 68,24% Billa 10 years Minimum Price Super Price No price category Billa Plus Figure 4. The share held by the foodproducts on price categories from the leaflet Billa, offer valid from 02.04.2009 until 15.04.2009 - 19 - A comparative study on the effectiveness of advertising leaflets for Billa stores in Timisoara Moisa S. Fruja I., Pet Elena, Milin Anda In the figure 4, we present the share of food products by price categories. It states that the studied period, in the leaflet, there is no product in the Clever price category, Clever brand products are graded low price. In the figure 5 I present a comparison of food product weights on price category in the two analyzed periods. In comparison with the leaflets of the two analyzed periods, 15.05.28.05.2008 and 02.04.-15.04.2009, it can be seen that there are no major changes in the weights of the products on price categories. The time between the two periods is almost a year. The change in the new period, 02.04.-15.04.2009, compared to the earlier period, 15.05.-28.05.2008, appears at the name of price categories. First, the category "Promotion" becomes the category "Billa 10 years" (given the 10 years anniversary of opening the first Billa stores in Romania). 80 70 75,36 68,24 60 50 40 30 20 11,59 14,12 10 11,76 4,35 8,7 3,53 2,35 0 Promotion / Billa 10 years Clever / Minimum Price Billa Plus 15.05.-28.05.2008 Super Price No price category 02.04.-15.04.2009 Figure 5. Comparison of weights on the categories of foodproducts prices examined in the periods: 15.05.-28.05.2008 and 02.04.-15.04.2009 In the second place, the price category "Clever" was replaced with the category "Minimum Price" although in the second period analyzed, in the category "Minimum Price" appear only Billa brand products, namely Clever. In the third place, in the "Billa Plus" price category, in the second analyzed period there is not divided into categories and KombiPack and Multipack. It appears a new category, namely "Super price" category which is part of a reduction in graphics (old price cut / new price written largely). The weights of the products, as I said above, do not change significantly, the differences are below 10%. In the table 1 we present the evolution of prices of the same products from store leaflets for the two studied periods. There is a slight increase in prices during the second to the first period studied, and this is normal, the difference in time between the two periods was almost a year. The only product where the price has not changed in the two proposals is black poppy corn, the price of 1.19 lei remaining almost unchanged for a year. - 20 - Tudományos Mozaik 6. TPF Table 1 Dynamics of prices of the same products from Billa's shop leaflets, offers for two periods: 15.05.-28.05.2008 and 02.04.-15.04.2009 The difference between Period 2 Period 1 period 2 (2009) and 02.04.PRODUCTS / m.u. 15.05.period 1 (2008) 15.04.2009 28.05.2008 lei % Pork Goulash, large 14,29 15,49 package -kg1,20 8,40 Pork shoulder -kg13,99 15,49 1,50 10,72 Black poppy corn - 125 g1,19 1,19 0,00 0,00 Chicken legs -100 g1,89 2,19 0,30 15,87 Strawberries Greece -500 3,69 8,49 g4,80 130,08 Source: Billa offers leaflets with periods 15.05.-28.05.2008 and 02.04.-15.04.2009 18 15,49 16 14,29 15,49 13,99 14 12 10 8,49 8 6 3,69 4 1,89 2 1,19 2,19 1,19 0 Pork Goulash, large package -kg- Pork shoulder -kg- Black poppy corn - 125 g- 15.05.-28.05.2008 Chicken legs -100 g- Straw berries Greece -500 g- 02.04.-15.04.2009 Figure 6. Price comparison to the same agricultural products in the two studied periods In conclusion, it can be said that in the share of food products of leaflets with offers of Billa store in the two periods studied (15.05.-28.05.2008 and 02.04.-15.04.2009) no significant changes occur, this being of 77.53 % for the period 15.05.-28.05.2008, of 78.70% respectively for the period 02.04.-15.04.2009 (figure 6). Differences in prices are reasonable, taking into account that the distance of time between the two periods is almost a year (May 2008 - April 2009). Following the studies conducted on Billa leaflet offers, we present the following conclusions: - submitted leaflets meet the general line of print advertising, product information are provided clearly, products are presented in pictures and their prices are listed for easy identification; - the quality of leaflets with offers, is, in general good; - the share of food products from leaflets with offers is the largest; - products are presented by price categories; - most food products got more expensive between the two periods, but in some cases, they got cheaper. - 21 - A comparative study on the effectiveness of advertising leaflets for Billa stores in Timisoara Moisa S. Fruja I., Pet Elena, Milin Anda Bibliography 1. Sebastian, Moisa, “The role of promotional mix in distribution and sale of food products, PhD thesis, USAMVB Timisoara, The Agricultural Management Faculty, 2009 2. xxx - http://billa.ro 3. xxx - http://www.dailybusiness.ro - Cât de bine vând broşurile magazinelor de retail, 17 Nov. 2008, cotidian on-line de afaceri 4. xxx - http://www.moneyexpress.ro/articles/multicol/16663 - Hiperschimbări - Feb 24 2009, Moneyexpress 5. xxx - Pliantul cu oferte al magazinului Billa, perioada 02.04. - 15.04. 2009 6. xxx - Pliantul cu oferte al magazinului Billa, perioada 15.05. - 28.05. 2008 - 22 - Tudományos Mozaik 6. TPF AGRITOURISM, A CHANCE, IN THE CURRENT CRISIS FROM THE AGRICULTURAL SECTOR Ramona Ciolac ∗, I.Csosz ∗, Diana Marin, Simona Martin, Calina Marinau In Romania the term of Ago tourism was used a lot, representing a small activity (more limited) - component of rural tourism - which refers to tourism conducted on farms with predominantly agricultural. Agro tourism is a particular form of tourism in the sense that it refers both to tourism activity itself, which includes accommodation, meals, entertainment, and the agricultural work of host and tourist involvement in carrying out household tasks. It is not possible to separate the business of the rural farm. Keywords: Agro-tourism, chance, crisis Introduction Agro-tourism was regulated by Law nr.145/1994, which put order in an economic sector which until then was governed by rules established at the regional level. Before the revolution, in 1972, the Ministry of Tourism issued the nr.297 Order, which was the basis for starting the activities of rural tourism in Romania. Then 118 localities were selected, representative for the Romanian specificity, which were introduced on an experimental basis in the tourist circuit. Over two years, the Decree 225/1974 has banned foreign tourist’s accommodation in private homes and so the momentum of Romanian agro tourism died newly. Of the 118 localities, some have received permission to host groups of foreigners, exceptionally (Leresti, Rucar, Sibiel, Murighiol and Crisan). Defining features, which customizes Agro tourism Agro tourism is a mix of agricultural activities with tourist services of the farm Is a diffuse tourism, because the offer is characterized by a large spread in space Agro tourist farm provides natural products and programs of awareness of farm Avoid large gatherings of the tourist season during the peak season Agro tourism comprises the activities of both of the family get income and agricultural activities Tourism offer is authentic, based on the specific area, the special peculiarities of its Accommodation places are, in Agro tourism, far reduced in number, and housing having rusticity character Provides for people with low-income possibility of rest Fig. 1 Defining features, which customizes Agro tourism ∗ Banat`s University of Agricultural Sciences and Veterinary Medicine, Timisoara, Faculty of Agricultural Mnagement - 23 - Agritourism, a chance, int he current crisis from the agricultural sector Ramona Ciolac, I.Csosz, Diana Marin, Simona Martin, Calina Marinau Results and discussions The popularity of rural tourism has increased in recent years. From individual initiatives has lead to a real alternative leisure. Reason for developing tourism in rural area is awareness, by small farmers, of the need to diversify the business in the farms, and beyond, through gearing in forestry, tourism or calling certain Time-activity within the local economy. Table 1 Agro tourism supply items What the consumer of Agro tourism wants? Search for peace Healthy Food Relaxation in an active way Return to nature Practice of mountain sports Knowledge of rural Ecological refuge Participation in rural community life What it can offer through AGRO TURISM? - Location away from noise sources - Respecting privacy - Produced obtained in own household - Specific culinary tradition - Atmosphere of relaxation and recreation - Additional alternative leisure - Location close to areas of vegetation - Knowledge of the specific natural resources - Ski - Sledging - Fight with the snow, etc. - Access to the traditions, folk, customs area specific - The use of specific rural crafts on endangered, like tissue in the war, pottery, etc. - Participation in some specific local holidays - Location away from pollution sources - Organic food - Proximity between host and guest - Discussion on rural problems and how to solve them Source: processing author But equally true is that Agro tourism may be a good opportunity to make a deal for those who, tired of rates of stressful city life and eager to make a change, may be interested in the idea of moving the country together with their family, to work the land and offer hospitality to tourists. There are several reasons that may cause a decision in this regard: - Market is in full expansion. The number of tourists who visit the existing farms, even after a brief holiday spent in a household, want to return or to visit other farms and is constantly increasing; - Investments are relatively low. It is investments for the existing house, investments that are necessary to arrange spaces and adequate reception facilities for tourists and at the same time, put value their own heritage. - No special knowledge required. To be successful in this business must have a good location of household, have a strong sense of hospitality and know how to cooking. - Activity is seasonal and winter can be limited to weekends. There is also the possibility to limit this activity only in the spring season-summer, practice already used by many entrepreneurs in this field. - 24 - Tudományos Mozaik 6. TPF - Can exploit the products obtained in his own household. The law expressly provides for the possibility of selling household products, which can lead to important gains. It is a family business. Activity can manage by the members of a family (two spouses and children), so it is not necessary to recruit and engage people from abroad. Synonymous with a holiday spent with little money in the middle of nature, Agritourism like and become increasingly popular in Europe. Entrepreneurs-pioneers in this sector have started work in'60 years, in villages from Alps Mountains area. Then, were echoed elsewhere by others and thus to expand and improve this activity, whose purpose has remained unchanged until today: to offer tourists accommodation and gastronomic specialties from rural areas, at some accessible rates - all in a 100% natural frame, unaltered in any way by the recent progress and civilization. What are the reasons why, in recent years, more and more persons appealing to rural people? Based on questioning this kind of fans travel, has revealed that they primarily want to satisfy the need of peace. They want to be away from traffic noise and stress that characterize urban life. It is to spend with family (most often) a quiet period, another rhythm than usual, and all accompanied by a healthy diet, with foods prepared by traditional recipes of the local gastronomy. Then, the desire to know nature, to come in contact with the absolute simplicity, through hiking, or practicing sport activities such as riding, canoeing, cycling, offering satisfaction in life outdoors. Also, through Agro tourism can deepen their knowledge about their people and can be satisfied the need to learn, for example, how a horse ride, how it is cheese made or how to get wine. These are old time activities worldwide, but little known by those who, caught up with life in the block, don’t have even a little garden in which they can plant flowers or different vegetables. Finally, everything in terms of tourists is to spend as little or, in any case, an amount much smaller than that required to spend a holiday in a hotel in the mountains. Besides the accommodation itself, an entrepreneur in this area can offer its customers also other services. In most cases, the role of these services is not to increase earnings, but to make customers faithful. Here are some examples where the usual, if you have little imagination, you can add more based on customer requirements and site characteristics in the household is situated: Rent bikes, canoes and boats. It is a service that meets the needs of customers who want to have a great experience, to make their holiday extra pleasure, entertainment, variety and a drop of adventure. Service can become operational with a relatively low investment and without any other extra duty. Organizing excursions on horseback. If the firm does not have an own circle, may make a contract with a horse center in the area. It can be arranged with the holder of circle to have three to four people to accompany the guests as a guide. Organizing an area of sport and athletics. It may be used a garden situated next to the household as the football field or volleyball. You can also arrange an area for archery practice fire may build or even craft, ten golf tracks, offering customers also those needed for this sport. Organization of ethno-gastronomic tasting. If the area in witch is located the household offers conditions, deserves to lead the guests in cellars, where they have the opportunity to taste wine or even in other special famous farms recognized for various products can be marketed immediately, or in specific shops. Is not necessarily for organizing the service, to have a bus. Moving can be done with machines or guests can walk or bike, combining sport with such side the gastronomic. - 25 - Agritourism, a chance, int he current crisis from the agricultural sector Ramona Ciolac, I.Csosz, Diana Marin, Simona Martin, Calina Marinau Selling products from your own household. Customers prefer the authenticity of natural products, especially after what they saw at the scene as they get. Often, at the end of their holiday they manifest even the desire to buy some products for home. It's cheese, sausages, wine and other alcoholic drinks, olive oil, fresh pasta, sweets, biscuits and honey. Typically, the developer Agro products sold at market price, with the advantage of immediate sales, a higher net gain from the sale of products obtained by the local wholesalers. Activities witch avoid the danger of tourists boring. In every household there are a number of activities that provide food or necessary income for a family living. Some activities are related to land cultivation, animal breeding other means services provided by villagers. For many townspeople arrived in rural households, many aspects of life people are unknown, so fascinating. Participating guests can be as spectators or recipients of workers. Involvement townspeople in activities mentioned above gives a special note of staying and presents many advantages: - allows a better approach and communication between host and guest; - ensure host a helping hand (even if symbolic), which can be taken into consideration in evaluating the services for payment, either by lowering costs or by an additional supply of food/fruit given to guests when leaving from guesthouse or farm. - allows customers retention through emotional connections created. It is not excluded from the guests that appear collaborative initiative for marketing products on the market or advertise the city and bringing new customers. Conclusions In Romania 43% of the population is employed in subsistence agriculture, landowners owning land between 0,5-3 meters and a few domestic animals for their own consumption or for selling small quantities of milk, meat market. With the entry of Romania into the European Union agriculture will be sacrificed in favor of areas of industry or services. In this case Romanian farmer who just live from agriculture practice should be oriented towards: - Employment in industry and services; - Associating with other producers to achieve some commercial farms; - Targeting the rural farms, sales of organic products, certification of their traditional products. Agro tourism in Romania is an opportunity especially for the locals, taking into account the crisis in the agricultural sector, are willing to try a new activity using to increase profitability, infrastructure already available. - 26 - Tudományos Mozaik 6. TPF Bibliography 1. Buciuman E., Economia turismului rural şi agroturismului, Editura ProTransilvania, Alba-Iulia, 1999 2. Csısz, I., Agroturismul montan, Editura Mirton, Timişoara, 1996 3. Csısz I., Agroturism şi Turism Rural, Editura Mirton, Timişoara, 2007 4. Ciolac Mariana Ramona, Management în turism rural şi agroturism, Editura Eurostampa, Timişoara, 2009 - 27 - Tudományos Mozaik 6. TPF ANALYSES OF PORK CUTTING ACCORDING “EUROP” SYSTEM Marin Diana∗, Petroman Cornelia, Balan Iona, Cosmina Toader, Ciolac Ramona, Heber Loredana The profitability of pork cutting activity depends on the carcass quality. Carcasses of superior types, respectively „E” and „U” generate higher profit on the kilogram of disjoint carcass, in comparison with the carcasses of medium type „R” and inferior types „O” and „P”. Key words: pig carcass, cutting pieces, index of cutting. INTRODUCTION After the implementation of EUROP classification system for pig carcasses and their selling according to it, the cutting units make reports of cutting according to the quality class of the carcasses. Thus, each cutting-packing unit estimates the efficiency of the activity according to the quality of the carcasses. The profitability of carcasses is directly proportional with their quality, even if the purchasing cost for the superior carcasses is higher than for the medium and inferior carcasses. MATERIALS AND METHODS The models of cutting are different from one economic agent to another, depending on the beneficiaries request and on the selling opportunities. However, these models of disjoint have almost the same structure (Figure 1). Variations reffer to the meat ranges that are obtained from anatomic parts that are boned or unboned and cleaned or uncleaned or sections determined out of these parts. The most required and the best sold parts are 3D (bonelessfatless-denerveless). Fig.1 Pork cutting according to EUROP System As for the economic aspects of the carcass (cutting indexes) they differ depending on its rating class, according to EUROP classification system. This fact is justified by the relation meat-fat and by the parts percentage in the carcass. ∗ Banat`s University of Agricultural Sciences and Veterinary Medicine, Timisoara, Faculty of Agricultural Management - 29 - Analyses of pork cutting according „Europ” system Marin Diana, Petroman Cornelia, Balan Iona Cosmina Toader, Ciolac Ramona, Heber Loredana RESULTS AND DISCUSSIONS We made a series of experimental disjoints in order to establish the profitability of the pig carcasses from different quality classes. We analyzed the carcasses in the marginal and medium classes of EUROP system, respectively 36 carcasses class E (with over 55 % muscular tissue), 36 carcasses class R (with muscular tissue between 50-45%) and 36 carcasses class P (muscular tissue under 40%). The disjoints were made in the same technological conditions, and the costs, besides those generated by the raw material, (carcasses) and the rate of profit are identical. (Tables 1,2,3) Table 1. Cutting report for „P” class carcasses Carcass Pieces class P 36 Nr. Kg Kg/piece Acquisition price /Kg 2.730 75,83 1,53 Sort Cutting indexes Kg Total cost carcass acguisition 4.182 Production prices Value 1 Filet 1,03 28 4,42 124 2 Loin - boneless 5,31 145 4,64 673 3 Shoulder blade-boneless 4,32 118 4,24 500 4 Leg - boneless 12,64 345 3,04 1.047 5 Shoulder picnic-boneless 5,16 141 2,90 409 6 Processing pork 11,36 310 2,21 684 7 Belly- chest 3,41 93 1,79 167 8 Belly-side 0,84 23 2,35 54 9 Shank 5,05 138 1,53 211 10 Ribs 3,08 84 0,31 26 11 Vertebral bones 5,68 155 0,33 51 12 Skin 3,44 94 0,42 40 13 Tails 0,15 4 0,42 2 14 Foot 1,10 30 0,43 13 15 Fat without skin 15,97 436 0,56 245 16 Back fat 17,51 478 0,56 269 17 Bones + sweepings 3,52 96 0,28 26 18 Processing lost 0,44 12 0 --- 100,00 2.730 --- 4.541 TOTAL Source: Personal experiment - 30 - Tudományos Mozaik 6. TPF In this relation of „P” class carcasses disjoint we notice a very high percentage (33,5%) for lards ranges (polished bacon and greases without rind). This fact implies a lower profitability for „P” class carcasses, because of the reduced economic value of these products. At the same time, the percent of the parts with higher economic value, such as muscles, boned chop, boned neck, boned leg and boned shoulders, is low (28,5%). Table 2. Cutting report for R class carcasses Carcass class R Pieces 36 Kg 2.557 Kg/piece Acquisition price/Kg 73,01 1,67 Cutting Production Nr. Sort 1 Filet 1,29 33 4,42 146 2 Loin - boneless 6,45 165 4,64 766 3 Shoulder blade-boneless 5,01 128 4,24 542 4 Leg - boneless 14,67 375 3,04 1.138 5 Shoulder picnic-boneless 6,61 169 2,90 490 6 Processing pork 13,73 351 2,21 775 7 Belly- chest 7,63 195 1,79 350 8 Belly-side 0,94 24 2,35 56 9 Shank 5,12 131 1,53 200 10 Ribs 3,36 86 0,31 27 11 Vertebral bones 6,10 156 0,33 51 12 Skin 3,72 95 0,42 40 13 Tails 0,16 4 0,42 2 14 Foot 1,17 30 0,43 13 15 Fat without skin 12,83 328 0,56 185 16 Back fat 7,00 179 0,56 101 17 Bones + sweepings 3,75 96 0,28 26 18 Processing lost 0,47 12 0,00 --- TOTAL 100,00 2.557 --- 4.908 indexes Kg Total cost carcass acguisition 4.269 prices Value Source: Personal experiment In Table the disjoint relation of „R” class carcasses is presented. The percentage of greases ranges is 19,8%, that is a medium level of them. The profitability of „R” class - 31 - Analyses of pork cutting according „Europ” system Marin Diana, Petroman Cornelia, Balan Iona Cosmina Toader, Ciolac Ramona, Heber Loredana carcasses is medium, because of the percent of the high economic value parts, such as muscles, boned chop, boned neck, boned leg and boned shoulders, is low (34,0 %). The table presents the disjoint relation for „E” class carcasses. The percent of the greases ranges is of 9,31%, representing a very low level of the greases percent. „E” class carcasses profitability is high, because of the low percentage of the parts with reduced economic value and the high percent of the parts with reduced economic value, such as muscles, boned chop, boned neck, boned leg and boned shoulders, is low (37,13 %). Table 3. Cutting report for E class carcasses Carcass Pieces class E 36 Nr. Kg 2.451 Sort Kg/piece 68,08 Total cost Acquisition price carcass /Kg acguisition 1,84 Cutting indexes 4.498 Production Kg prices Value 1 Filet 1,35 33 4,42 146 2 Loin - boneless 7,63 187 4,64 868 3 Shoulder blade-boneless 5,75 141 4,24 597 15,83 388 3,04 1.178 6,57 161 2,90 467 6 Processing pork 17,26 423 2,21 934 7 Belly- chest 11,30 277 1,79 497 8 Belly-side 0,86 21 2,35 49 9 Shank 4,90 120 1,53 183 10 Ribs 3,47 85 0,31 27 11 Vertebral bones 6,61 162 0,33 53 12 Skin 3,71 91 0,42 38 13 Tails 0,12 3 0,42 1 14 Foot 1,14 28 0,43 12 15 Fat without skin 6,49 159 0,56 90 16 Back fat 2,82 69 0,56 39 17 Bones + sweepings 3,75 92 0,28 25 0,45 11 0,00 100,00 2.451 4 Leg - boneless 5 Shoulder picnic-boneless 18 Processing lost TOTAL Source: Personal experiment - 32 - --- --5.205 Tudományos Mozaik 6. TPF The medium price/kg of delivery for the disjointed parts, according to the carcasses rating class a pieselor tranşate, for the analysed groups, is: - class P - 1.66 €; - class R - 1.92 €; - class E - 2.12 €. 2,50 Euro/kg 2,00 1,50 1,00 0,50 0,00 1 P 1,66 R 1,92 E 2,12 Fig. 2 Variation of the medium price for the delivery of the cutting pieces CONCLUSIONS The profitability of the carcasses is directly proportional to their quality. The profitability of carcasses is proportional to their quality even if the purchasing cost for the superior carcasses is higher than for the medium and inferior carcasses. However, in practice, the carcasses of „E” class in Romania are relatively low in comparison to the carcasses in European Union. The pork producers will act in order to increase the percent of „E” class carcasses, first of all, to deal with the competitors in EU, secondly, to obtain subsidies that, starting from March, this year, are granted only for „E” and „U” class carcasses. - 33 - Analyses of pork cutting according „Europ” system Marin Diana, Petroman Cornelia, Balan Iona Cosmina Toader, Ciolac Ramona, Heber Loredana Bibliography 1. BĂLAN IOANA MIHAELA - Study concerning the price-cost- quality relation in pork production, Workpaper 2 2. ROMANIAN PORK PATRONATE AL CĂRNII DE PORCBulletin, no.15 - 34 - Informative Tudományos Mozaik 6. TPF ASPECT OF POLICY AND STRATEGY FOR PROMOTION QUALITY IN ROMANIA Phd. Student ILIE C∗. Together with other human rights and consumer rights are protected by state, primarily through a complex laws governing this important segment of social protection, namely consumer protection. O asemenea protecŃie, are în vedere planuri multiple, începând cu consumatorul de bunuri de consum curent, continuând cu cel de medicamente, de servicii diverse şi terminând cu consumatorul e cultură, de timp liber etc. Such protection, focuses on multiple planes, from consumer goods Consumer goods, continuing with the medicines of different services and ending with the consumer's culture, leisure, etc.. Statul, prin mijloacele prevăzute e lege, protejează cetăŃenii în calitatea lor de consumatori, asigurând cadrul necesar accesului neîngrădit la produse şi servili, informării lor complete asupra caracteristicilor esenŃiale ale cestora, apărării şi asigurării drepturilor şi intereselor legitime le persoanelor fizice împotriva unor practici abuzive, participării acestora la fundamentarea şi luarea deciziilor ce îi interesează n calitate de consumatori The state, through the means provided is the law, protect citizens as consumers, providing the necessary free access to products and servile, their complete information on key features of this, defence and ensure their legitimate rights and interests of individuals against abuse, their participation in decision-making foundation and its interests as consumers. Aceasta deoarece, într-o societate liberă şi democratică, fiecare individ are dreptul de a avea asigurate condiŃiile necesare pentru achiziŃionarea bunurilor şi serviciilor pe care şi le doreşte şi pe care le poate plăti, de a avea posibilitatea să-şi materializeze intenŃiile privind satisfacerea nevoilor sale, potrivit unor priorităŃi pe care şi le stabileşte singur. This is because in a free and democratic society, every individual has the right to provide the necessary conditions for the purchase of goods and services which they want and they can pay to have the opportunity to materialize the intention of meeting the needs its priorities according to which it sets itself. Astăzi consumatorul, inclusiv cel român, ştie că în raport cu agenŃii economici, producători sau vânzători, legea îi conferă serie de drepturi şi îl apără împotriva oricărui abuz ce ar putea să-i pună în pericol viaŃa şi sănătatea sau să-i lezeze interesele sale patrimoniale sau nepatrimoniale. Today the consumer, including the Romanian one, knows that economic actors, producers and sellers, conferring some rights law and defend it against any abuse which might endanger the life or health or to harm its interests and economic or patrimonial. Pornind de la prevederile RezoluŃiei nr. From the provisions of Resolution no. 39/248 din 1985 a Adunării Generale a OrganizaŃiei NaŃiunilor Unite, care a aprobat „principiile directoare pentru protecŃia consumatorului", în România a fost adoptat un sistem unitar de reglementări în acest domeniu, avându-se însă în vedere condiŃiile concrete ale economiei româneşti şi mai ales cele ale tranziŃiei, în acelaşi timp, în adoptarea legislaŃiei privind protecŃia consumatorilor sa avut în vedere armonizarea ei cu legislaŃia europeană în domeniu. 39/248 The 1985 United Nations General Assembly, which approved the "guiding principles for consumer protection", Romania has adopted a uniform system of regulation in this area, but taking into account the concrete conditions of the Romanian economy and particularly those of transition, while the adoption of consumer protection legislation was envisaged they harmonize with EU legislation in this area. ∗ USAMBV Timisoara , Faculty of Farm Management , Romania - 35 - Aspect of policy and strategy for promotion quality in Romania Phd. student Ilie C., Prof. Dr. Sambotin L. Phd. student Oana Maria Murg Astfel, a fost adoptată OrdonanŃa Guvernului nr. Thus was passed the Government Ordinance no. 21, din 21 august 1992 privind protecŃia consumatorilor, devenită, prin adoptarea sa în Parlament, Legea nr. 21, of August 21, 1992 consumer, now, through its adoption in Parliament, Law no. 11/1994, care este actul normativ de bază în domeniu. 11/1994, which is the basic legislative act in the matter. încă din primul său articol, se menŃionează faptul că „statul, prin mijloacele prevăzute de lege, protejează cetăŃenii, în calitatea lor de consumatori, asigurând cadrul necesar accesului neîngrădit la produse şi servicii, informării lor complete despre caracteristicile esenŃiale ale acestora, apărării şi asigurării drepturilor şi intereselor legitime ale persoanelor fizice împotriva unor practici abuzive, participării acestora la fundamentarea şi luarea deciziilor ce îi interesează în calitate de consumator". since his first article mentions that "the State, through the means provided by law, protect citizens, as consumers, providing the necessary free access to products and services, informing them about the essential characteristics of their complete, defence and insurance rights and interests of individuals against abuse, participation in decision-making foundation and its interests as a consumer. Rezultă că protecŃia consumatorilor în România presupune în principal: It follows that consumer protection in Romania involves mainly: a. asigurarea accesului neîngrădit la produse şi servicii; unbundling products and services; b. informarea consumatorilor asupra caracteristicilor esenŃiale ale produselor şi serviciilor; consumer information on the essential characteristics of products and services; c. asigurarea şi apărarea drepturilor şi intereselor legitime ale persoanelor fizice împotriva unor practici abuzive; ensure and protect the rights and interests of individuals against abuse; d. participarea consumatorilor la fundamentarea şi luarea deciziilor ce îi interesează în această calitate. consumer participation in decision-making foundation and its interests as such. Potrivit art. According to art. 3 din OrdonanŃă, principalele drepturi ale consumatorilor sunt următoarele: 3 of the ordinance, the main consumer rights are: a. dreptul de a fi protejaŃi împotriva riscului de a achiziŃiona un produs sau de a li se presta un serviciu care ar putea să le prejudicieze viaŃa, sănătatea sau securitatea, ori să le afecteze drepturile şi interesele legitime; right to be protected against the risk of purchasing a product or to receive a service that could endanger their life, health or safety, or affect their legitimate rights and interests; b. dreptul de a fi informaŃi complet, corect şi precis asupra caracteristicilor esenŃiale ale produselor şi serviciilor, astfel încât decizia adoptată în legătură cu acestea să corespundă cât mai bine nevoilor lor, dreptul de a fi educaŃi în calitatea de consumatori; right to be informed fully, fairly and accurately the essential characteristics of products and services so that the decision about them to meet their needs as the right to be educated as consumers; c. dreptul de a avea acces la pieŃe care să le asigure o gamă variată de produse şi servicii de calitate; right of access to markets to ensure a wide range of quality products and services; d. dreptul de a fi despăgubiŃi pentru prejudiciile generate de calitatea necorespunzătoare a produselor şi serviciilor, folosind în acest scop mijloacele - 36 - Tudományos Mozaik 6. TPF prevăzute de lege. right to be compensated for damages caused by the poor quality of products and services, using for this purpose the means provided by law. e. dreptul de a se organiza în asociaŃii pentru protecŃia consumatorilor, în scopul apărării intereselor lor. right to organize themselves into associations for consumer protection in order to protect their interests. În temeiul OrdonanŃei Guvernului nr. Pursuant to Government Ordinance no. 21/1992, au fost adoptate şi alte acte normative care conferă cadrul legislativ adecvat privind protecŃia consumatorilor, Astfel: 21/1992, was adopted and other regulations that give adequate legislative framework on consumer protection, thus: 1. În domeniul standardizării şi metrologiei: 1. In the field of standardization and metrology: a. OrdonanŃa Guvernului nr. Government Ordinance no. 19/1992 privind activitatea de standardizare defineşte noŃiunile de standard şi standardizare, stabilind categoriile de standarde care se elaborează în România, modul lor de elaborare şi aplicare, domeniile de aplicare a acestora şi noŃiunea de marcă, de certificare a conformităŃii cu standardele româneşti; 19/1992 on standardization work defines standard concepts and standards, establishing categories of standards be developed in Romania, their way of developing and implementing their scope and concept of brand, the certification of compliance with Romanian standards; b. OrdonanŃa Guvernului nr. Government Ordinance no. 20/1992 conŃine prevederi privind activitatea de metrologie, cu referiri la unităŃile de măsură legale ce se folosesc în România, mijloacele de măsură, sistemul de etaloane şi transmiterea unităŃilor de măsură, controlul metrologic al mijloacelor de măsurare şi al măsurilor, obligaŃiile persoanelor fizice şi juridice în domeniul metrologiei. 20/1992 contains provisions regarding weights and measures activity, with reference to the legal units that are used in Romania, the means of measurement, standards and transmission system of units, metrological control of measuring instruments and measures, the obligations of individuals and legal metrology. 2. În domeniul calităŃii mărfurilor 2. The quality of goods a. Hotărârea Guvernului nr. Government Decision no. 167/1992 privind constituirea sistemului naŃional de certificare a calităŃii conŃine prevederi privind reglementările, metodologiile şi procedurile de certificare ce se stabilesc de către Institutul Român de Standardizare, în colaborare cu organismele de certificare şi în concordanŃă cu standardele româneşti referitoare la calitatea produselor, serviciilor, sistemelor calitate şi la funcŃionarea şi evaluarea laboratoarelor de încercări. 167/1992 on the establishment of national quality certification system contains provisions on rules, methodologies and certification procedures to be set by the Romanian Institute for Standardization, in cooperation with certification bodies in accordance with Romanian standards for quality products, services, quality systems and the operation and evaluation of testing laboratories. b. Legea sanitar-veterinară nr. Veterinary Law no. 60/1974, modificată şi completată prin Legea nr. 60/1974, as amended by Law no. 75/1991 prevede o serie de reglementări referitoare la apărarea sănătăŃii animalelor şi prevenirea transmiterii de boli de la animale la om, precum şi responsabilităŃile instituŃiilor statului şi deŃinătorilor de animale, în acest domeniu. 75/1991 provides a series of regulations concerning animal health protection and prevention of disease transmission from animals to humans, and responsibilities of state institutions and - 37 - Aspect of policy and strategy for promotion quality in Romania Phd. student Ilie C., Prof. Dr. Sambotin L. Phd. student Oana Maria Murg keepers in this area. Prin ordine ale Ministrului Agriculturii şi AlimentaŃiei (nr. 21 şi 825/1994) sunt stabilite o serie de norme care cuprind măsurile sanitar-veterinare şi de igienă privind alimentele si protecŃia sanitară a acestora. By order of the Minister of Agriculture and Food (no. 21 and 825/1994) established a set of rules covering veterinary measures relating to food hygiene and health status and protection. 3. In domeniul activităŃii de alimentaŃie publică 3. In the business of catering Hotărârea Guvernului nr. Government Decision no. 233/1992 privind clasificarea pe categorii de încadrare a unităŃilor de cazare şi alimentaŃie publică modificată şi completată prin Hotărârea nr. 233/1992 on employment grading of accommodation and catering as amended by Decision no. 87/1994 conŃine prevederi asupra competenŃei de efectuare a clasificării, criteriile de încadrare a unităŃilor de cazare şi alimentaŃie publică. 87/1994 contains provisions on the power to make the classification criteria for the classification of the accommodation and catering. 4. În ceea ce priveşte comercializarea bunurilor de larg consum 4. In terms of marketing consumer goods a. prin Hotărârea Guvernului nr. by Government Decision no. 394/1994, modificată şi completată prin Hotărârea Guvernului nr. 394/1994, as amended by Government Decision no. 786/1996, sunt reglementate obligaŃiile ce revin agenŃilor economici, persoane fizice şi juridice, în comercializarea produselor de folosinŃă îndelungată destinate consumatorilor. 786/1996, are regulated obligations of economic, natural and legal persons in the marketing of consumer durables. Acest act normativ defineşte şi conceptul de produs de folosinŃă îndelungată, în sensul că sunt cuprinse în această categorie „produsele care îşi păstrează caracteristicile calitative prescrise şi/sau declarate, pe durata medie de utilizare, precum şi piesele de schimb aferente bunurilor respective, a căror listă, producătorul produsului final este obligat să o stabilească". în anexa la Hotărâre este prezentată lista produselor de folosinŃă îndelungată destinate consumatorilor, a căror comercializare se va face cu acordarea obligatorie a termenelor minime de garanŃie, stabilite pe grupe de produse. This legislation defines the concept of product durable in the sense that fall into this category "products retain their quality standards prescribed and / or reported, the average duration of use and related spare parts such goods, whose list, the final product manufacturer is required to establish. "annexed to decision is made list of durable consumer products, the marketing of which will be made for granting compulsory minimum warranty periods established by product. b. prin Hotărârea Guvernului nr. by Government Decision no. 665/1995 sunt reglementate răspunderile agenŃilor economici care comercializează către populaŃie produse nealimentare de uz curent, destinate consumului neproductiv individual sau colectiv şi care nu sunt însoŃite, la vânzare, de certificate de garanŃie. 665/1995 economic responsibilities are governed by the population selling household kitchen products, individually or collectively unproductive consumption and not accompanied, for sale, guarantee certificates. Sunt stabilite, în acest sens, măsurile pentru înlocuirea, remedierea sau restituirea contravalorii produselor care prezintă deficienŃe de calitate, definindu-se, in înŃelesul acestui act normativ şi conceptul de vânzător. Are established in this regard, measures for replacement, a repair or a refund that quality deficiencies, defining it within the meaning of that legislation and the concept of vendor. O mare importanŃă pentru o protecŃie reală a consumatorilor o prezintă OrdonanŃa Guvernului nr, 42/1995, aprobată prin Legea nr, 123/1995 privind producŃia de produse - 38 - Tudományos Mozaik 6. TPF alimentare destinate comercializării. Of great importance for real protection of consumers have a Government Ordinance no, 42/1995, approved by Law No, 123/1995 on the production of food for sale. Este de remarcat mai întâi faptul că legiuitorul, pornind de la însemnătatea unei asemenea activităŃi, a simŃit nevoia ca reglementarea să se facă printr-un act normativ de cea mai mare putere, respectiv prin lege. It noted first that the legislature, from the importance of such activities, he felt the need for legislation to be through a legislative act of the greatest power, that by law. În al doilea rând, sunt definite noŃiunile de bază cu care se operează în acest domeniu, respectiv: produse alimentare, aditiv alimentar, substanŃe străine, etichetă, ambalaj, agent economic, producător de produse alimentare, falsificare sau substituire în domeniul calităŃii, laborator autorizat sau acreditat, licenŃă de fabricaŃie a produselor alimentare, în capitole distincte, sunt reglementate problemele privind calitatea produselor alimentare, licenŃele de fabricaŃie ale acestora, obligaŃiile agenŃilor economici ce desfăşoară activităŃi în domeniul producŃiei de produse alimentare, precum şi modul de supraveghere şi de control a desfăşurării activităŃilor privind producŃia de produse alimentare. Secondly, the basic notions are being operated in this area, namely: food, food additive, foreign substances, labelling, packaging, trader, manufacturer of food products, counterfeiting or substitution in quality, approved laboratory or accredited, licensed food manufacturing, in separate chapters, are covered matters concerning food quality, their manufacturing licenses, the obligations of economic operators carrying out activities in food production and how the monitoring and control their activities on food production. Prevederi importante privind protecŃia consumatorilor conŃine şi Legea concurenŃei nr. Contains important provisions on consumer protection and competition law no. 21/1996 care are ca scop, potrivit art. 21/1996, which aims, according to art. 1 („protecŃia, menŃinerea şi stimularea concurenŃei şi a unui mediu concurenŃial normal în vederea promovării intereselor consumatorilor ".) 1 ( "protection, maintenance and fostering competition and a normal competitive environment to promote consumer interests".) OrdonanŃa Guvernului nr. Government Ordinance no. 21/1992 privind protecŃia consumatorilor, care rămâne izvorul principal de drept în materie, structurează domeniile politicii consumatorilor, în următoarele obiective: 21/1992 on consumer protection, which remains the main source of law in this area, divided field of consumer policy, the following objectives: a. protecŃia vieŃii, sănătăŃii şi securităŃii consumatorilor; protect life, health and safety of consumers; b. protecŃia intereselor economice ale consumatorilor; protect the economic interests of consumers; c. informarea şi educarea consumatorilor, în acelaşi timp, Legea concurenŃei conŃine, aşa cum menŃionam mai înainte, prevederi privind protecŃia consumatorilor împotriva practicilor abuzive de concurenŃă. informing and educating consumers, while competition law contains, as mentioned above, consumer protection provisions against unfair competition practices. Principala prevedere a OrdonanŃei nr. Main provision of the Ordinance no. 21/1992 privind protecŃia vieŃii, sănătăŃii şi securităŃii consumatorilor interzice comercializarea de produse sau prestarea de servicii care, utilizate în [condiŃii normale, pot pune în pericol viaŃa, sănătatea sau securitatea consumatorilor. Pentru aceasta, produsele se comercializează numai în cadrul termenului de valabilitate stabilit. 21/1992 on the protection of life, consumer health and safety ban the marketing of products or services which, used in [normal conditions, may endanger life, health or safety. For this, the products are sold only within the validity established. In sensul prevederilor OrdonanŃei, prin termen de valabilitate se înŃelege limita de - 39 - Aspect of policy and strategy for promotion quality in Romania Phd. student Ilie C., Prof. Dr. Sambotin L. Phd. student Oana Maria Murg timp, stabilită de către producător, în care produsul poate fi consumat şi în care acesta trebuie să-şi menŃină caracteristicile calitative prescrise, dacă au fost respectate condiŃiile de transport, manipulare, depozitare şi consum. The meaning of the Ordinance, the period of validity means the time limit set by the manufacturer, the product can be consumed and it must maintain the prescribed quality standards, whether the conditions of transport, handling, storage and consumption. De asemenea, este interzisă fabricarea produselor falsificate sau substituite. It also prohibited the manufacture of counterfeit products or replaced. În vederea asigurării protecŃiei vieŃii, sănătăŃii şi securităŃii consumatorilor, guvernul, prin organismele sale specializate, are obligaŃia să stabilească norme şi reglementări specifice şi să le îmbunătăŃească - după caz - pe cele existente, referitoare la: In order to protect life, health and safety of consumers, government, through its specialized agencies, is required to establish specific rules and regulations and to improve - if applicable - existing ones, related to: • fabricarea, importul, conservarea, ambalarea, etichetarea, manipularea, transportul, depozitarea, pregătirea pentru vânzare şi vânzarea produselor; manufacture, import, preservation, packaging, labelling, handling, transport, storage, preparation for sale and sale; • furnizarea şi utilizarea produselor, precum şi prestare-serviciilor, în condiŃii optime, în mod deosebit a celor care poate afecta viaŃa, sănătatea sau securitatea consumatorilor. supply and use, and performance-services, optimum conditions, particularly those that affect the life, health or safety. Normele şi reglementările au în vedere grupe de produse care anual sunt nominalizate şi actualizate de către guvern, daca acest lucru se impune. Rules and regulations are in the product groups which are named and updated annually by the government, if this is necessary. În acest context, OrdonanŃa Guvernului nr. In this context, the Government Ordinance no. 42/1995 privind producea de produse alimentare destinate comercializării, chiar prin primul său articol, obligă toŃi agenŃii economici, care desfăşoară activităŃi în domeniul producŃiei de produse alimentare destinate comercializării, indiferent de forma lor de organizare s tipul de proprietate, să ia măsurile necesare pentru eliminarea riscului degradării sau contaminării produselor alimentare destina te comercializării şi transformarea acestora în produse improprii consumului uman, astfel încât, să se asigure „protecŃia vieŃii sănătăŃii populaŃiei şi mediului înconjurător, satisfacerea necesitaŃilor de consum ale tuturor categoriilor de consumatori şi respectarea condiŃiilor de igienă şi de mediu la fabricarea, manipularea, depozitarea şi transportul produselor". 42/1995 on producing food for sale, even by his first article, requires all operators, with operations in the production of food for sale, regardless of their form of organization was the type of property, to take steps to eliminate the risk of degradation or contamination of food for your marketing and transforming them into products for human consumption so as to ensure "protection of human health and the environment, consumer needs of all categories of consumers and the conditions of hygiene and environment in the manufacture, handling, storage and transportation products. Mai mult, în OrdonanŃă se stipulează, în mod expres, faptul că agenŃii economici care desfăşoară activităŃi în domeniul producŃiei de pro duse alimentare destinate comercializării pot desfăşura asemenea activităŃi numai în baza unor licenŃe de fabricaŃie acordate de către Ministerul Agriculturii şi AlimentaŃiei, potrivit unui regulament propriu. Moreover, the ordinance stipulates expressly that the economic agents engaged in the - 40 - Tudományos Mozaik 6. TPF production of food went pro for sale may conduct such activities only under manufacturing licenses granted by the Ministry of Agriculture and Food, in accordance with regulations own. LicenŃele se acordă pentru fiecare produs alimentar în parte, la solicitarea agentului economic interesat, cu menŃiunea că ele nu sunt transmisibile, Licenses are granted for each food in hand, at the request of the trader concerned, except that they are not transferable, Produsele alimentare pot fi fabricate numai după ce sa obŃinut avizul Ministerului SănătăŃii că sunt apte pentru consumul uman şi cu respectarea condiŃiilor de calitate şi tehnice prevăzute în standarde, caiete de sarcini, specificaŃii tehnice, norme sanitar-veterinare. Răspunderea pentru calitatea produselor alimentare fabricate în România revine agentului economic sub a cărui marcă sunt comercializate, iar în cazul produselor din import, agentului economic care a efectuat importul. Food can be made only after consulting the Ministry of Health that are fit for human consumption and under the conditions laid down in technical quality and standards, specifications, technical specifications, veterinary rules. Responsibility for quality food products produced in Romania is the trader under whose brand is sold and for products imported, the trader who has made imports. De asemenea, OrdonanŃa nr. Also, Order no. 42 prevede că stabilirea termenului de valabilitate pentru produsele alimentare se face de către producător, pe răspunderea acestuia, sau prin colaborare cu unităŃi de cercetare şi laboratoare specializate, după experimentări repetabile, interzicându-se prelungirea termenului de valabilitate expirat, prin reetichetare sau reambalare, de către producător. 42 provides that the determination of validity for food is made by the manufacturer's responsibility, or through collaboration with specialized research units and laboratories, as repeatable experiments, prohibiting the extension expired, the relabelling or repackaging, the by the manufacturer. Coroborat cu obligaŃiile executivului, a organismelor sale specializate în protecŃia vieŃii, sănătăŃii şi securităŃii consumatorilor, agenŃii economici, înŃelegând prin aceştia orice persoană fizică sau juridică care produce, importă, transportă, depozitează sau comercializează produse ori părŃi din acestea, ori prestează servicii, au următoarele obligaŃii: Conjunction with the obligations of the executive, its specialized bodies in protecting life, health and safety of consumers, businesses, understanding by them of any natural or legal person who produces, imports, transports, stores or sells goods or parts thereof, or services have following obligations: a. să comercializeze numai produse şi servicii testate şi certificate conform normelor legale care respectă condiŃiile calitative prevăzute în contracte, astfel încât să nu se afecteze viaŃa, sănătatea sau securitatea consumatorilor; only to market products and services tested and certified according to legal rules which meet the quality specified in the contract so that it does not affect the life, health or safety; b. să oprească livrările, respectiv să retragă de pe piaŃă sau de la beneficiari produsele la care organismele abilitate de lege sau specialiştii proprii au constatat neîndeplinirea caracteristicilor calitative prescrise sau care ar putea afecta viaŃa, sănătatea ori securitatea consumatorilor; stop deliveries, that to withdraw from the recipients or products which the competent authorities of the law or failure specialists have found their quality characteristics prescribed or which may affect the life, health or safety of consumers; c. să anunŃe imediat existenŃa pe piaŃă a oricărui produs de care au cunoştinŃă că a afectat sau poate afecta viaŃa, sănătatea ori securitatea consumatorilor; existence immediately notify the market of any product that they know that has affected or may affect the life, health or safety of consumers; d. să asigure condiŃii igienico-sanitare în producŃie, în timpul transportului, manipulării, depozitării şi desfacerii, conform normelor sanitare în - 41 - Aspect of policy and strategy for promotion quality in Romania Phd. student Ilie C., Prof. Dr. Sambotin L. Phd. student Oana Maria Murg vigoare. to ensure hygienic and sanitary conditions in production, during transport, handling, storage and disposal, according to health effect. I. Apărarea intereselor economice ale consumatorilor I. The economic interests of consumers Prevederile privind protecŃia intereselor economice ale consumatorilor sunt clare şi fără echivoc. The provisions on the protection of consumers' economic interests are clear and unambiguous. Potrivit acestora, Guvernul este obligat să adopte reglementări specifice în vederea prevenirii şi combaterii practicilor ce dăunează intereselor economice ale consumatorilor, Sigur, unul din actele normative de primă însemnătate în acest sens este Hotărârea Guvernului nr. In their view, government is obliged to adopt specific rules to prevent and combat practices that harm the economic interests of consumers, sure, one of the normative acts of first importance in this regard is the Government Decision no. 394/1995 privind obligaŃiile ce revin agenŃilor economici -persoane fizice sau juridice - în comercializarea produselor de folosinŃă îndelungată, destinate consumatorilor, modificată şi completată prin Hotărârea Guvernului nr. 394/1995 on the obligations of economic-natural or legal persons - in the marketing of durables, consumer, as amended by Government Decision no. 786/1996, act normativ care conŃine prevederi clare privind stabilirea termenelor de garanŃie, durata medie de utilizare a produselor de folosinŃă îndelungată destinate consumatorilor, asigurarea pieselor de schimb şi service-ul necesar produselor de folosinŃă îndelungată. 786/1996, legislation which contains clear provisions on the definition of security, the average use of durable consumer products, providing spare parts and service necessary durable products. Potrivit actului normativ analizat, importatorul are aceleaşi obligaŃii şi răspunderi ca şi producătorul. Under the normative document analyzed, the importer has the same obligations and responsibilities as the manufacturer. ObligaŃii asemănătoare, expres prevăzute în Hotărârea Guvernului, sunt stabilite şi pentru prestatorii de servicii. Similar obligations, expressly provided in the Decision of the Government, are set for service providers. Coroborat cu cele prezentate, potrivit OrdonanŃei nr. Conjunction with those presented, according to Ordinance no. 21/1992, agenŃii economici au obligaŃia ca în raporturile cu consumatorii să se comporte în mod corect şi să nu folosească practicile comerciale abuzive. 21/1992, operators are required as the relationships with consumers to behave correctly and not to use unfair trading practices. La încheierea contractelor, consumatorii au următoarele drepturi: At the conclusion of contracts, consumers have the following rights: a. libertatea de a lua decizii privind achiziŃionarea de produse şi servicii, fără a li se impune în contracte clauze care pot favoriza folosirea unor tehnici abuzive în vânzare, de natură a influenŃa opŃiunea acestora; freedom to make decisions about buying products and services, but are required in the contract clauses that may foster the use of abusive techniques in sales, likely to influence their choice; b. de a beneficia de o redactare clară şi precisă a clauzelor contractuale, inclusiv a celor privind caracteristicile calitative şi condiŃiile de garanŃie, indicarea exactă a preŃului sau tarifului, precum şi stabilirea cu exactitate a condiŃiilor de credit şi a dobânzilor; to receive a clear and precise drafting of contract terms, including those relating to qualitative and guarantee conditions, indicating the exact price or charge, and determine precisely the conditions of credit and interest; c. de a fi exoneraŃi de plata produselor şi serviciilor care nu au fost solicitate şi acceptate; to be exempt from payment products and services have been requested and accepted; - 42 - Tudományos Mozaik 6. TPF d. de a fi despăgubiŃi pentru daunele provocate de produsele sau serviciile care nu corespund clauzelor contractuale; to compensation for damage caused by products or services that do not meet contractual terms; e. de a li se asigura service-ul necesar şi piese de schimb, pe toată durata medie de utilizare a produsului, stabilită în documentele tehnice normative sau declarată de către producător ori convenită de părŃi; to ensure their appropriate servicing and spare parts, the average duration of use of the product, established normative technical documents or declared by the manufacturer or agreed by the parties; f) de a plăti, pentru produsele şi serviciile de care beneficiază, sume stabilite cu exactitate, în prealabil; majorarea preŃului stabilit iniŃial este posibilă numai cu acordul consumatorului. f) to pay for products and services they receive, amounts determined precisely in advance, originally scheduled price increase is possible only with the consent of the consumer. În aceeaşi ordine de idei, consumatorii au dreptul de a pretinde agenŃilor economici remedierea sau înlocuirea gratuită a produselor şi serviciilor obŃinute, precum şi despăgubiri pentru pierderile suferite ca urmare a deficienŃelor constatate în cadrul termenului de garanŃie sau de valabilitate. In the same vein, consumers are entitled to expect the operators to remedy or replace free of goods and services produced, and compensation for losses incurred as a result of deficiencies within the warranty period or for life. După expirarea acestui termen, consumatorii pot pretinde remedierea sau înlocuirea produselor care nu pot fi folosite potrivit scopului pentru care au fost realizate, ca urmare a unor vicii ascunse apărute pe durata medie de utilizare a acestora. After this period, consumers may require remediation or replacement products may be used according to the purpose for which they were made, because of hidden defects occurring on the average duration of use. Remedierea deficienŃelor apărute în cadrul termenului de garanŃie la produsele de larg consum, inclusiv a celor de folosinŃă îndelungată şi care nu sunt imputabile consumatorilor, se face într-un termen maxim, stabilit de către organul administraŃiei publice obligat să îndeplinească politica de protecŃie a consumatorilor. Rectification arisen within the guarantee period for consumer products, including durable and not to the consumer, is made within a maximum set by government agency to meet the consumer protection policy. Pentru celelalte produse, termenul de remediere va fi cel stabilit prin contract. For other products, will be the remedial period set by contract. în cazul unor vicii ascunse, termenul menŃionat curge de la data finalizării expertizei tehnice efectuate de un organism tehnic neutru. in case of hidden defects that run time of completion of technical expertise by a neutral technical body. În cazul produselor la care timpul de nefuncŃionare din cauza defecŃiunilor apărute în cadrul termenului de garanŃie depăşeşte 10% din acest termen, precum şi în cazul produselor alimentare, farmaceutice sau cosmetice care prezintă abateri faŃă de caracteristicile calitative prescrise, vânzătorul este obligat, la cererea consumatorului, să le înlocuiască sau să restituie contravaloarea acestora. For products that downtime due to faults occurring within the warranty period exceeds 10% of the time, and if food, pharmaceuticals and cosmetics which are deviations from the prescribed quality standards, the seller is obliged to request the consumer , to replace them or refund their value. Restituirea contravalorii sau înlocuirea produsului achiziŃionat ori a serviciului prestat se face imediat după constatarea imposibilităŃii folosirii acestuia, dacă această situaŃie nu este imputabilă consumatorului. Totodată, consumatorul poate solicita despăgubiri, potrivit clauzelor contractuale sau dispoziŃiilor legale, în cazul remedierii ori a înlocuirii produselor sau serviciilor necorespunzătoare. A refund or replacement product or service purchased is provided immediately after finding it - 43 - Aspect of policy and strategy for promotion quality in Romania Phd. student Ilie C., Prof. Dr. Sambotin L. Phd. student Oana Maria Murg impossible to use if this is not attributable to the consumer. However, the consumer can claim compensation under contractual or statutory provisions in case of repair or replacement of products or services inadequate. În sfârşit, vânzătorul are obligaŃia de a asigura toate operaŃiunile necesare repunerii în funcŃiune, înlocuirii produselor ori remedierii serviciilor reclamate în cadrul termenului de garanŃie sau de valabilitate, respectiv pentru vicii ascunse în cadrul duratei medii de utilizare, precum şi a celor ocazionate de transportul, manipularea, diagnosticarea, expertizarea, documentarea, montarea şi ambalarea acestora. Finally, the seller is required to ensure all necessary operations re running, replacing the products or services claimed to remedy the warranty period or for life, that for hidden defects in the average duration of use, and those arising from transport, handling, diagnosis, expertise, documentation, assembly and packaging them. De asemenea, vânzătorul suportă şi cheltuielile legate de aceste operaŃiuni, situaŃie care însă nu îl exonerează de răspundere pe producător. Also, the seller and costs related to these operations, a situation but not exonerating the manufacturer. II. ProtecŃia consumatorilor împotriva practicilor abuzive de concurenŃă II. Protection of consumers against unfair competition practices O dată cu adoptarea, în anul 1996, a Legii concurenŃei, sa asigurat cadrul normativ pentru protejarea intereselor consumatorilor împotriva practicilor abuzive de concurenŃă. With the adoption, in 1996, the Competition Law, was provided the normative framework for protecting consumer interests against unfair competition practices. DispoziŃiile legii sunt aplicabile actelor şi faptelor care au ca efect restrângerea, împiedicarea sau denaturarea concurenŃei săvârşite de agenŃii economici sau asociaŃiile de agenŃi economici, persoane fizice sau juridice, organele administraŃiei publice centrale sau locale, în măsura în care acestea, prin deciziile emise sau prin reglementările adoptate, intervin în operaŃiuni de piaŃă, influenŃând în mod direct sau indirect concurenŃa, cu excepŃia situaŃiilor când asemenea măsuri sunt luate în aplicarea altor legi sau pentru apărarea unui interes public major. Provisions of law applicable acts and deeds that have the effect of restricting, preventing or distorting competition committed by the operators or associations of persons and legal entities, the central government or local bodies, to the extent that these decisions issued or regulations adopted, involved in market operations, directly or indirectly influencing the competition, except where such measures are taken under other laws or to protect a public interest. Potrivit art. According to art. 5 din lege „sunt interzise orice înŃelegeri exprese sau tacite între agenŃii economici sau asociaŃiile de agenŃi economici, orice decizii de asociere sau practici concertate între aceştia, împiedicarea sau deturnarea concurenŃei pe piaŃa românească sau pe o parte a acesteia", în special cele care urmăresc: 5 of the Act "Any express or tacit agreements between operators or associations of any decisions by associations or concerted practices between them, preventing or diversion of competition on the Romanian market or a part thereof, in particular those aimed : a. fixarea concertată, în mod direct sau indirect, a preŃurilor de vânzare sau de cumpărare, a tarifelor, rabaturilor, adaosurilor, precum şi a oricăror alte condiŃii comerciale inechitabile; Concerted fixing, directly or indirectly purchase or selling prices, tariffs, discounts, additions, and any other unfair trading conditions; b. limitarea sau controlul producŃiei sau distribuŃiei; limit or control production or distribution; c. împărŃirea pieŃelor de desfacere sau a surselor de aprovizionare, pe criteriul teritorial, al volumului de vânzări şi achiziŃii sau pe alte criterii; sharing markets or sources of supply, the territorial criterion, the volume of sales and purchases or other criteria; - 44 - Tudományos Mozaik 6. TPF d. aplicarea, în privinŃa partenerilor comerciali, a unor condiŃii inegale la prestaŃii echivalente, provocând, în felul acesta, unora dintre ei, un dezavantaj în poziŃia concurenŃială; application to trading partners of dissimilar conditions to equivalent benefits, causing in this way, some of them in a position of competitive disadvantage; e. eliminarea de pe piaŃă a altor concurenŃi, limitarea sau împiedicarea accesului pe piaŃă şi a libertăŃii exercitării concurenŃei de către alŃi agenŃi economici, precum şi înŃelegerile de a nu cumpăra de la sau de a nu vinde către anumiŃi agenŃi economici, fără o justificare rezonabilă. removed from the market to other competitors, limiting or preventing access to markets and free exercise of competition by other operators and agreements not to buy from or not to sell to certain economic, without reasonable justification. În acelaşi timp, potrivit art. Meanwhile, according to art. 6 din lege, se interzice folosirea în mod abuziv a unei poziŃii dominante deŃinute de către unul sau mai mulŃi agenŃi economici pe piaŃa românească sau pe o parte substanŃială a acesteia, prin recurgerea la fapte anticoncurenŃiale, care au ca obiect sau pot avea drept consecinŃă afectarea comerŃului ori prejudicierea consumatorilor. 6 of the Act, is prohibited abuse of a dominant position by one or more operators on the Romanian market or a substantial part of it by using anticompetitive acts that are intended or may result in impaired trade or injury to consumers. Asemenea practici abuzive pot consta în: Such abuse may include: a. impunerea preŃurilor de vânzare sau de cumpărare, a tarifelor sau a altor clauze contractuale inechitabile; imposition of sales or purchase prices, tariffs and other unfair contract terms; b. refuzul de a trata cu anumiŃi furnizori sau beneficiari; refusal to deal with certain suppliers or recipients; c. realizarea de importuri fără competiŃie de oferte şi tratative tehnicocomerciale uzuale, în cazul produselor sau serviciilor care determină nivelul general al preŃurilor şi tarifelor în economie; making imports without competitive tender and the usual commercial and technical negotiations for products or services that determine the general level of prices and tariffs in the economy; d. practicarea unor preŃuri excesive sau practicarea unor preŃuri de ruinare, sub costuri, în scopul înlăturării concurenŃilor. excessive pricing and predatory pricing of, the cost to eliminate competitors. Legea conŃine prevederi şi în ceea ce priveşte concentrarea economică, fiind interzise concentrările economice care, având, ca efect crearea sau consolidarea unei poziŃii dominante, ar putea conduce la restrângerea, înlăturarea sau denaturarea semnificativă a concurenŃei pe piaŃă. The law contains provisions in respect of the merger is prohibited Merger, taking, the effect of creating or strengthening a dominant position, could lead to restrictions, significant distortion of competition in the market. în vederea aplicării şi supravegherii prevederilor Legii concurenŃei, prin Legea nr. the application and supervision of the Competition Law, the Law no. 21/1996 se creează Consiliul ConcurenŃei, autoritate administrativă autonomă în domeniul concurenŃei, în subordinea legislativului şi Oficiului ConcurenŃei, organ de specialitate în domeniul concurenŃei, în subordinea executivului. 21/1996 to create the Competition Council, an autonomous administrative authority in competition, under the legislature and the Competition Office, a specialized body in competition, under the executive. - 45 - Aspect of policy and strategy for promotion quality in Romania Phd. student Ilie C., Prof. Dr. Sambotin L. Phd. student Oana Maria Murg III. Informarea şi educarea consumatorilor III. Informing and educating consumers Organizarea unui sistem de informare complet, corect şi precis pentru consumatori constituie un alt domeniu complex în cadrul sistemului de protecŃie a consumatorilor. Organization of an information system fully, fairly and accurately to consumers is another complex area in the system of consumer protection. în acest context, deşi prevederile legale sunt fără echivoc, de cele mai multe ori informarea consumatorilor este o obligaŃie îngrădită sau chiar eludată. In this context, although legal provisions are clear, most often consumer information is restricted or even a duty evaded. Dreptul consumatorilor de a fi informaŃi în mod corect asupra caracteristicilor esenŃiale ale produselor şi serviciilor oferite de către agenŃii economici este expres stipulat de lege, creându-se astfel consumatorilor posibilitatea de a face o alegere raŃională, în conformitate cu interesele lor, între produsele şi serviciile oferite şi să fie în măsură să le utilizeze, potrivit destinaŃiei acestora, în deplină securitate. The right of consumers to be informed correctly the essential characteristics of products and services offered by operators is expressly stipulated by law, thereby creating consumers to make a rational choice according to their interests, the goods and services offered and to be able to use them according to their destination, safely. Potrivit legii, informarea consumatorilor despre produsele oferite se realizează, în mod obligatoriu, în limba română, indiferent de Ńara de origine a producătorului,prin elemente de identificare şi caracterizare a acestora, care se înscriu la vedere, după caz, pe produs, etichetă, ambalaj de vânzare sau în cartea tehnică, instrucŃiuni de folosire, etc., ce însoŃesc produsul, în funcŃie de natura acestuia. By law, consumer information about products offered are made, necessarily, in Romanian, irrespective of country of origin of the manufacturer, with elements of their identification and characterization that are part of the account, as appropriate, on the product label Packaging sales or technical manual, instructions for use, etc.., accompanying the product, depending on its nature. Aşa cum sa menŃionat deja, informaŃiile trebuie să fie complete, corecte, precise şi explicite şi vor cuprinde: As already mentioned, the information must be complete, accurate, precise and explicit and will include: 1. în cazul produselor: denumirea acestora, marca producătorului, principalele caracteristici tehnice şi calitative, compoziŃia, eventualii aditivi folosiŃi, cantitatea, preŃul, termenul de garanŃie sau, după caz, de valabilitate, eventualele riscuri previzibile, contraindicaŃii, modul de utilizare, manipulare, conservare sau de păstrare, precum şi alte caracteristici ale diferitelor categorii de produse. for products: their name, trademark manufacturer, main technical characteristics and quality, composition, potential additives used, quantity, price, warranty period or, where appropriate, valid, any foreseeable risks, contraindications, use, handling, storage or storage, and other characteristics of different product categories. La produsele alimentare preambalate se menŃionează şi valoarea nutritivă. Pre-packaged food and nutrition mentioned. Produsele de folosinŃă îndelungată vor fi însoŃite de declaraŃia de conformitate, certificatul de garanŃie, şi, după caz, de cartea tehnică ori de instrucŃiuni de folosire; toate redactate în limba română. Durable goods will be accompanied by the statement of compliance, warranty, and, where appropriate, technical manual or instructions for use, all written in Romanian. Pentru produsele din import, textul în limba română poate fi completat cu traduceri în una sau mai multe limbi străine; For imported products, the Romanian text translation can be completed with one or more foreign languages; - 46 - Tudományos Mozaik 6. TPF 2. în cazul serviciilor, informaŃiile trebuie să cuprindă categoria calitativă a serviciului, timpul de realizare, termenul de garanŃie, tariful, riscurile previzibile şi, după caz, declaraŃia de conformitate. for services, information should include quality of service category, time of completion, time guarantee fee, foreseeable and, where appropriate, declaration of conformity. Mai mult, agenŃii economici sunt obligaŃi să demonstreze consumatorilor, la cererea acestora, cu ocazia cumpărării, modul de utilizare şi funcŃionare a produselor ce urmează a fi vândute, iar la lansarea pe piaŃă a produselor, aceştia sunt obligaŃi să efectueze demonstraŃii de utilizare. Moreover, operators are obliged to demonstrate to consumers, upon request at purchase, use and operation of products to be sold, and to launch products on the market, they are obliged to use demonstrations. LegislaŃia în vigoare interzice prezentarea prin publicitate a altor valori ale parametrilor ce caracterizează produsele sau serviciile, decât cele efectiv realizate. Current laws prohibit advertising presentation by other values of parameters characterizing the products or services than those actually achieved. În sfârşit, agenŃii economici au obligaŃia afişării preŃurilor, în mod vizibil şi într-o formă neechivocă, uşor de citit. Finally, operators are obliged display prices clearly and in an unequivocal way, easy to read. Aceasta, coroborat cu obligaŃia comercializării produselor şi prestarea serviciilor în locuri autorizate şi afişarea, în mod vizibil, a denumirii firmei şi a numărului autorizaŃiei de funcŃionare. This, in conjunction with the marketing of products and services required in places authorized and display prominently, the company name and number of the operating license. Un rol important în informarea consumatorilor îl are Hotărârea Guvernului nr. An important role in informing consumers it is the Government Decision no. 784/1996 pentru aprobarea Normelor metodologice privind etichetarea produselor alimentare; prevederilor acestor norme sunt supuşi toŃi agenŃii economici care produc, importă, ambalează sau comercializează produse alimentare, indiferent de forma de organizare şi tipul de proprietate. Scopul etichetării este acela de a oferi consumatorilor informaŃiile necesare, suficiente, verificabile şi uşor de comparat, astfel încât să permită acestora să aleagă acel produs care corespunde exigenŃelor lor din punct de vedere al nevoilor şi posibilităŃilor lor financiare, precum şi de a cunoaşte eventualele riscuri la care ar putea fi supuşi. 784/1996 for approving the methodological norms on food labelling, the provisions of these rules are subject to all economic operators who produce, import, or sell packaged foods, regardless of organizational form and type of property. The purpose of labelling is to provide information necessary, sufficient, verifiable and easily comparable, thus enabling them to choose that product which meets their requirements in terms of their financial needs and opportunities and to know possible risks that may be subject. InformaŃiile înscrise pe etichetă nu trebuie să inducă în eroare consumatorii la achiziŃionarea produselor în privinŃa caracteristicilor produsului alimentar, a naturii, identităŃii, proprietăŃilor, compoziŃiei, cantităŃii, durabilităŃii, originii sau provenienŃei, metodelor de fabricaŃie sau producŃie, precum şi atribuirii de efecte sau proprietăŃi, pe care de fapt produsele nu le posedă. The information shown on the label should not mislead consumers to purchase products on the food characteristics, nature, identity, properties, composition, quantity, durability, origin or provenance, method of manufacture or production, and allocation of effects or properties which products do not actually possess. Normele conŃin prevederi fără echivoc privind etichetarea produselor preambalate şi a celor neambalate, precum şi menŃiuni suplimentare privind etichetarea pe grupe de produse (lapte de consum, sortimente de lapte deshidratat, iaurt, smântână, brânzeturi, unt, margarina, carne şi produse din carne, ouă şi produse din ouă, legume, fructe, sucuri, nectar şi sirop din fructe, băuturi - 47 - Aspect of policy and strategy for promotion quality in Romania Phd. student Ilie C., Prof. Dr. Sambotin L. Phd. student Oana Maria Murg răcoritoare, sucuri de legume, conserve de fructe, cacao, ciocolată, cafea şi derivaŃi din cafea, sare, condimente, vin şi produse din vin, băuturi alcoolice, oŃet, îngheŃată). The rules contain clear provisions on the labelling of pre-packaged and packed, and additional labelling claims by product (drinking milk, dried milk types, yogurt, cream cheese, butter, margarine, meat and meat products, eggs and egg products, vegetables, fruits, juices, nectars and fruit syrup, soft drinks, vegetable juices, canned fruit, cocoa, chocolate, coffee and coffee derivatives, salt, spices, wine and wine products, beverages alcohol, vinegar, ice cream). LegislaŃia românească pentru protecŃia consumatorilor conŃine prevederi privind răspunderea în cazul încălcării normelor referitoare la drepturile consumatorilor precum şi sancŃiunile corespunzătoare acestor încălcări. Romanian legislation contains provisions on consumer protection liability for breach of rules on consumer rights and sanctions such violations. Fie şi numai în treacăt, trebuie să precizăm că acŃiunea de încălcare a drepturilor privind protecŃia consumatorilor este în principal o acŃiune civilă, fie delictuală, fie contractuală, dar în cvasitotalitatea actelor normative în materie, este prevăzută şi răspunderea materială, contravenŃională sau penală, după caz. If only in passing, you must specify that the action of violation of consumer protection is primarily a civil action or tort or contract, but in virtually all legal acts in, is provided and material liability, or criminal offense after case. În acest context, reamintim că potrivit OrdonanŃei nr. In this context, recall that according to Ordinance no. 21/1992, agenŃii economici poartă răspunderea oricărei deficienŃe privind calitatea produselor sau serviciilor, apărute în cadrul termenului de garanŃie sau valabilitate a acestora, şi care nu este imputabilă consumatorului, precum şi pentru eventualele vicii ascunse constatate pe durata medie de utilizare, care nu permit folosirea de către consumator a produsului sau serviciului potrivit scopului pentru care acesta a fost realizat şi achiziŃionat sau care pot afecta viaŃa, sănătatea sau securitatea consumatorilor. 21/1992, operators responsible any product or service quality deficiencies that occur within the warranty period and validity of them, and not to the consumer, and hidden defects found during average use, not allow use by a consumer product or service according to the purpose for which it was made and acquired or that may affect the life, health or safety. Mai mult, răspunderea se menŃine şi în cazul în care livrarea produselor sau prestarea serviciilor se face în mod gratuit sau cu preŃ redus, ori dacă acestea se comercializează ca piese de schimb, se închiriază sau se distribuie sub alte forme [30] . Furthermore, liability is maintained and if the supply of goods or services is free of charge or at reduced prices, or if they are sold as spare parts, shall be hired or distributed in other forms . De asemenea, trebuie menŃionat faptul că acŃiunile în justiŃie, ale asociaŃiilor pentru protecŃia consumatorilor, cele împotriva agenŃilor economici care au prejudiciat drepturile şi interesele legitime ale consumatorilor sunt scutite de taxe de timbru. It should also be noted that the Claims, Consumer associations, those against traders who have damaged the legitimate rights and interests of consumers are exempted from stamp duty. În ceea ce priveşte răspunderea, faptele sau actele de comerŃ ilegale care aduc atingere intereselor consumatorilor atrag o răspundere civilă, materială, contravenŃională sau penală, după caz, fiind sancŃionate cu amendă sau închisoare. Regarding liability, the acts or acts of illegal trade affect consumer interests attract civil liability, material, or criminal offenses, as appropriate, be punished by fine or imprisonment. Astfel, potrivit prevederilor ordonanŃei, constituie contravenŃii, dacă nu au fost săvârşite în asemenea condiŃii încât să fie considerate infracŃiuni: Thus, under the provisions of the ordinance, are misdemeanours, if not committed under such circumstances as to be considered crimes: - comercializarea produselor care au standarde române obligatorii referitoare la protecŃia vieŃii, sănătăŃii şi securităŃii consumatorilor, fără ca acestea să fie certificate conform - 48 - Tudományos Mozaik 6. TPF actelor normative în vigoare; - Marketing of Romanian standards which are mandatory for the protection of life, health and safety of consumers, not that they are certified legal acts in force; - omiterea anunŃării de către agenŃii economici a existenŃei pe piaŃă a oricărui produs de care au cunoştinŃă că a afectat sau poate afecta viaŃa, sănătatea sau securitatea consumatorilor; - Omission announcement by economic existence on the market any product which they have knowledge that affect or may affect the life, health or safety; - comercializarea produselor sau prestarea serviciilor fără elementele de identificare prevăzute de lege sau cu caracteristici calitative neconforme celor prevăzute; - Marketing of products or services without the particulars required by law or inconsistent with the set quality standards; - prezentarea prin publicitate - în prospecte, cataloage, mass-media şi altele - a altor valori ale parametrilor ce caracterizează produsele sau serviciile, decât cele efectiv realizate; Presentation by advertising - in booklets, catalogs, media and others - other values of parameters characterizing the products or services than those actually achieved; - păstrarea, depozitarea sau transportul produselor destinate comercializării în condiŃii care nu asigură menŃinerea caracteristicilor calitative ale acestora dacă, în acest fel, sar periclita viaŃa, sănătatea sau securitatea consumatorilor; - Keeping, storage or transport of goods for sale in conditions which ensure the maintenance of their qualitative characteristics that, in this way would endanger life, health or safety; - comercializarea produselor la care s-au constatat abateri de la caracteristicile tehnico-calitative menŃionate, de natură să afecteze viaŃa, sănătatea sau securitatea consumatorilor, pentru care organele de control abilitate au dispus oprirea comercializării; Marketing of products which were found deviations from specified quality and technical characteristics, affecting the life, health or safety, for which the control bodies have had to stop marketing ability; - folosirea practicilor abuzive la vânzarea produselor sau la prestarea serviciilor; Use of abusive practices in the sale of products or services; - neasigurarea activităŃii de service şi a pieselor de schimb necesare întreŃinerii şi reparării, pe toată durata medie de utilizare a produselor, precum şi neremedierea în termenul stabilit de lege sau remedierea necorespunzătoare a deficienŃelor constatate la produsele vândute sau serviciile prestate, ca şi refuzul înlocuirii produselor sau restituirii contravalorii acestora sau a serviciilor necorespunzătoare, în cazurile prevăzute de lege. - Failure to provide the business service and spare parts needed maintenance and repair, the average duration of product use and neremedierea the deadline set by law or inadequate remedy deficiencies found in products sold or services rendered, and the refusal replacement products or refund the equivalent thereof, or inappropriate services, where provided by law. Faptele menŃionate sunt sancŃionate pe măsura gravităŃii lor, la stabilirea sancŃiunilor considerându-se drept circumstanŃe agravante unele împrejurări cum ar fi comiterea faptelor în timpul unei calamităŃi, determinarea unor daune individuale sau colective importante sau în cazul în care victimele sunt persoane în vârstă de până la 18 ani, peste 60 de ani, ori handicapate. The facts mentioned are sanctioned by the extent of their severity, to establish penalties considering some circumstances be as aggravating circumstances such as acts committed during a disaster, the determination of individual or collective damages important or if the victims are people aged up to 18 years, over 60 years, or disabled. Răspunderile în sarcina celor implicaŃi în producŃia şi comercializarea produselor destinate consumatorilor precum şi sancŃiunile aferente sunt prevăzute şi de alte acte normative. Responsibilities borne by those involved in the production and marketing of consumer products and related penalties are provided and other regulations. Astfel, Legea nr. Thus, Law no. 12/1990 privind protejarea populaŃiei împotriva unor activităŃi comerciale ilicite, modificată şi completată prin Legea nr. 12/1990 on - 49 - Aspect of policy and strategy for promotion quality in Romania Phd. student Ilie C., Prof. Dr. Sambotin L. Phd. student Oana Maria Murg population protection against illicit commercial activities, as amended by Law no. 42/1992, stabileşte care sunt activităŃile comerciale ilicite ce atrag răspunderea contravenŃională sau penală, după caz. 42/1992, shall determine the illicit commercial activities that cause offense or criminal liability, if any. Astfel, cu titlu de exemplu, sunt cuprinse în categoria contravenŃiilor sau infracŃiunilor: Thus, for example, are covered under contraventions or crimes: - efectuarea de acte sau fapte de comerŃ, fără îndeplinirea condiŃiilor stabilite prin lege; - Completion of acts or acts of trade without fulfilling the conditions laid down by law; - efectuarea de acte sau fapte de comerŃ cu bunuri a căror provenienŃă nu poate fi dovedită; - Completion of acts or acts of trade in goods whose origin can not be proven; - expunerea la vânzare sau vânzarea de mărfuri fără specificarea termenului de valabilitate ori cu termenul de valabilitate expirat; - Exposure for sale or sale of goods without specifying the validity or expired; - neexpunerea la vânzare a mărfurilor existente, vânzarea preferenŃială, refuzul nejustificat al vânzării acestora; - Not exposed to the sale of existing goods, preferential sale, unjustified refusal of their sale; - acumularea de mărfuri de pe piaŃa internă în scopul creării unui deficit pe piaŃă şi revânzării lor ulterioare sau a suprimării concurenŃei loiale; - Accumulation of domestic goods to create a shortage on the market and their subsequent resale or suppression of fair competition; - vânzarea cu lipsă la cântar sau măsurătoare, încălcarea prevederilor legii atrage după sine răspunderea materială, civilă, contravenŃională sau penală, după caz, iar sancŃiunile constau, fie în amenzi, fie în închisoare contravenŃională. - Sale or measurement lightweight, breaching the law entails material liability, civil or criminal offenses, as appropriate, and penalties, either in fines or prison offense. Tot ca sancŃiune, legea prevede ca toate câştigurile realizate din activităŃile ilicite să fie supuse unui impozit egal cu valoarea acestor câştiguri. Also as a penalty, the law states that all profits made from illicit activities are subject to a tax equal to the amount of those gains. ContravenŃiile se constată de către reprezentanŃii împuterniciŃi ai Oficiului pentru ProtecŃia Consumatorilor, de corpurile de control comercial ale prefecturilor şi primăriilor, de organele Gărzii financiare, ale controlului financiar şi ale poliŃiei, potrivit competenŃelor. Legea prevede şi procedura contestaŃiilor celor care se consideră nedreptăŃiŃi, acestea fiind în competenŃa judecătoriei în a cărei rază teritorială a fost săvârşită contravenŃia. Contraventions are determined by representatives of the Office for Consumer Protection, the trade control bodies of prefectures and town halls, Guard financial bodies, the financial control of the police, according to skills. The law provides the complaints procedure is considered aggrieved, they the competence of the court in whose territory the offense was committed. Dacă avem în vedere faptul că asigurarea şi respectarea unor norme de igienă şi sănătate publică constituie de fapt tot o protecŃie a consumatorului, Legea nr. If we consider the fact that insurance and compliance with rules of hygiene and public health is actually also a consumer protection, Law no. 98/1994 privind stabilirea şi sancŃionarea contravenŃiilor ia normele legale de igienă şi sănătate publică stabileşte care sunt faptele care constituie contravenŃie şi sancŃiunile aferente, privind: 98/1994 on the establishment and sanctioning contraventions take legal standards of hygiene and public health shall determine the facts constituting the offense and the penalties involved, on: - avizarea şi autorizarea sanitară; - Approval and authorization of health; - igiena zonelor de locuit; - Hygiene residential areas; - aprovizionarea cu apă a populaŃiei; - Water supply to population; - 50 - Tudományos Mozaik 6. TPF - igiena colectării şi îndepărtării reziduurilor şi protecŃia sanitară a solului; - Hygiene waste collection and removal and protect the health of the soil; - igiena unităŃilor care desfăşoară activităŃi social culturale, a colectivităŃilor temporare de muncă sau recreere şi a unităŃilor care prestează servicii pentru populaŃie; Hygiene units performing social-cultural, the temporary or local work or leisure and units providing services to the public; - igiena unităŃilor sanitare; - Health care units; - prevenirea şi combaterea bolilor transmisibile; - Prevention and control of communicable diseases; - igiena alimentelor şi protecŃia sanitară a acestora etc. - Food hygiene and protection of their health, etc.. În afară de sancŃiunile aplicate, în cazul în care condiŃiile de funcŃionare constituie un risc iminent pentru sănătatea populaŃiei sau a salariaŃilor unităŃii, se suspendă temporar activitatea, până la remedierea deficienŃelor. In addition to the penalties imposed, if the operating conditions is an imminent risk to human health or employee unit, shall be temporarily suspended work to correct any deficiencies. Răspunderi mult mai mari şi sancŃiuni pe măsură sunt prevăzute în Legea concurenŃei, Consiliul concurenŃei şi Oficiul concurenŃei acŃionând prin personal de specialitate împuternicit în acest scop. Higher responsibilities and penalties as provided for in the Competition Law, the Competition Council and the Office acting competition by specialized personnel empowered for this purpose. Cele două organisme pot dispune efectuarea de investigaŃii, fie din oficiu, fie la plângerea unei persoane fizice sau juridice afectate în mod real şi direct de încălcarea prevederilor Legii concurenŃei, fie la cererea agenŃilor economici interesaŃi sau la cererea oricăreia dintre autorităŃile, instituŃiile sau organizaŃiile prevăzute de lege. The two bodies may have performed investigations, ex officio or on application by a natural or legal persons affected real and direct infringement of the Competition Law or the application of economic interest or at the request of the authorities, institutions or organizations referred by law. Legea prevede şi faptul că sunt nule de drept orice angajamente, convenŃii sau clauze contractuale care se raportează la o practică anticoncurenŃială prohibită. The law stipulates that are null and void any commitments, agreements or contractual clauses relating to anticompetitive practice prohibited. Răspunderea încălcării prevederilor Legii concurenŃei este contravenŃională, sancŃiunile constituindu-se în amenzi de la 2 milioane lei la 250 milioane lei, sau penală, acŃiunea în acest caz punându-se în mişcare la sesizarea Consiliului concurenŃei. Breaches of competition law is liability offenses, the penalties are forming fine of 2 million lei to 250 million lei, or criminal proceedings in this case by putting into motion the Council referral to the competition. - 51 - Aspect of policy and strategy for promotion quality in Romania Phd. student Ilie C., Prof. Dr. Sambotin L. Phd. student Oana Maria Murg Bibliography Andrei ,V., Managementul asigurarii calitatii. Principii, concepte, politici si instrumente, Editura Infarom, 2008 Aramă, C., Apostolescu, N., Grunwald, B. Poluarea aerului de către motoarele cu ardere internă, Editura Tehnică, Bucureşti, 1975 Apan Rodica Diana , Protectia juridica a consumatorului, Editura Sfera Juridica Balog, A., Modele de costuri şi costul calităŃii software, Q-media nr. 5/2000. Calais-Auloy J., Steinmetz F., Droit de la consommation, 5ème édition, Dalloz, Paris, 2000; Cănănău N., ş.a., Sisteme de asigurare a calităŃii, Iaşi, Editura Junimea, 1998 Evans, J.R. and Lindsay, W.M., The management and control of guality, West publishing, 1989.. - 52 - Tudományos Mozaik 6. TPF ASPECTS CONCERNING THE MEAT MARKET IN ROMANIA Elena Pet ∗, Corina Ruset ∗, Ramona Ciolac ∗, Anda Ioana Milin ∗ Meat and meat products consumption in Romania is below the European average, but increasing. The most consumed meat is pork, followed by chicken, with a constant increase of the latter during the last three years. Pork, as in most European countries, shares about half of the meat consumption, while chicken shares about 2530% but is increasing. Beef shares below 15%, while mutton is negligible. Key words: market, offer, demand, consumption INTRODUCTION Meat, no matter the animal source (cattle, mutton, pig, and poultry) has a composition that corresponds to the age and state of nutrition of the animal. Meat contains 20% proteins. Fat content also depends on the animal type and nutrition. The lowest percentage of fat is in beef and veal (6-8%), while the highest percentage is in pork (30%). Meat contains a small amount of sugars. Meat particularly that of young animals, is rich in extractive substances (purine, creatine, and creatinine), mineral substances (phosphorus and iron). The other mineral substances (calcium, sodium, chlorine, sulphur, and magnesium) share small amounts. Meat is rich in hydro soluble vitamins – the B complex. RESULTS AND DISCUSSIONS Evolution of livestock figures Analysing this indicator that has been a trend aver since 1990, we can see a diminution of the number of livestock in all animal species. In 1990, the decrease of the livestock figures compared to 1989 was about 52.7% in bovines, about 60.0% in swine, 44.4% in sheep and goats, and 46.7% in poultry. The decrease of livestock figures through was determined by the culling of animals because of their low productive potential, taking into account the fact that the policy of increasing the livestock figures by 1990 was a policy extensively based on the increase of livestock figures. Another factor that contributes to the decrease of livestock figures was the steady decrease of the state sector while in the private sector the dynamics of the figures has kept constant. Romanian small producers have adjusted their livestock figures to their own needs, but they are restricted by the high prices of the inputs (fodder, fuel, power, etc.). The evolution of the livestock figures between 2001 and 2006 is shown in Table 1. ∗ Banat`s University of Agricultural Sciences and Veterinary Medicine, Timisoara, Faculty of Agricultural Mnagement - 53 - Aspects Concerning the meat market in Romania Elena Pet, Corina Ruset, Ramona Ciolac, Anda Iona Milin Table 1. Evolution of livestock figures (thousands of heads) Species Year 2001 2800 4447 7251 71413 Bovine Swine Sheep Poultry 2002 2878 5058 7312 77379 2003 2897 5145 7447 76616 2004 2808 6495 7425 87014 2005 2862 6622 7611 86552 2006 2943 6815 7678 84990 Source: Anuarul Statistic al României, 2007 Meat Production The decrease of livestock figures has determined, implicitly, the decrease of animal production, which was 33.8% in 2003 lower than in 1989. After 1990, meat production started to reflect the changes at the level of livestock figures, i.e. a decreasing trend in all species, small producers resizing their figures after the self-consumption needs and after the limited demands of local markets. The evolution of meat production between 2001 and 2006 is shown in Table 2. Table 2. Evolution of meat production 2001 and 2006 (thou tonnes live weight) Species Beef Pork Mutton Poultry 2001 295 613 114 355 2002 319 635 118 425 Year 2003 2004 378 391 710 627 135 166 430 372 2005 383 605 114 401 2006 318 618 101 361 Source: Anuarul Statistic al României, 2007 After 1992, beef production decreased steadily until in 2000 the level of production represented 75.2% of the meat production in 1989. The decrease of beef production was also caused by the diminution of the average slaughtering weight. Between 2001 and 2006, the highest meat production (391,000 t live weight) was in 2004. Pork production shares over 50.0% of the total meat production. During the studied interval, the highest pork production was in 2003. Mutton has a lower share of the total meat production. Self-consumption is very high, i.e. it represents over 60.0%. The level of meat consumption per inhabitant in Romania is lower than the average of the European Union countries (92 kg), with a difference of 40-45 kg. Between 2001 and 2006, the average meat consumption per inhabitant oscillated between 48.0% (2001) ad 69.9 kg (2006). Pork shares an important 50.4% of the total amount of meat consumed, poultry shares 28.3%, beef shares 15.9%, and mutton shares 5.3%. Poultry has known a spectacular evolution these years in Romania, particularly due to the changes of consumption preferences of the Romanians who prefer more and more fresh meat to frozen meat. At the same time, the offer on the market is more varied, and the share of semi-preparations is increasing, which made Romanian producers redirect toward this segment. Fresh meat consumption decreased from 69.3% in 2006 to 65.8% in 2007 (Table 3). - 54 - Tudományos Mozaik 6. TPF Table 3. Net meat consumption (kg/inhabitant) Meat 2006 2007 31.5 21.4 9.6 2.2 4.6 69.3 31.4 20.1 8.0 2.5 3.8 65.8 Pork Poultry Beef Mutton, goat Fish and fish produce Total Year 2007/2006 2006 (%) share of the total - 0.32% 45% - 6.07% 31% -16.67% 14% 13.64% 3% -17.39% 7% - 5.05% - 2007 share of the total 48% 31% 12% 4% 5% - Source: Revista PiaŃa, nr.50, 2008 Of the total fresh meat market, pork shares the highest share, increasing from 45.0% in 2006 to 48% in 2007, with net consumption remaining around 31 kg per inhabitant per year. CONCLUSIONS As for poultry consumption in Romania, it keeps the same share of 31.0% of the food balance, but the amount diminished with about 1.0%, reaching 30.1%. Poultry consumption in Romania is two times lower than in Western Europe and three times lower than in the United States of America, with 45.0% of the demand from imports. In beef, there is a steady decrease of consumption of about 17.0%, reaching 8 kg compared to 17.3 kg in the European Union. Local consumption of beef also decreased because of the diminution of cattle figures at national level. Beef represents only 10.0% of the meat consumption in Romania compared to 40.0% in the European Union. The increase of mutton consumption reached 2.5 kg per inhabitant in 2007 is encouraging. Romanian meat production is less competitive than international standards. We should also take into account the fact that Romania is confronted with a strong competition. Romanian pork production is much below the demands of the meat processing industry, thus ensuring only 30% of the necessary amounts, so that there is no other option but importing. As for beef, the problems with this type of meat are caused by the fact that they have slaughtered large number of animals without replacing them by other ones. This is why both Romanian retailers and restaurateurs make orders for beef in Argentina and Brazil. The mutton market is a little different among the other meat markets, because of the exports of live animals to Arab countries. Mutton processed products have a seasonal character. Sheep breeders cannot supply only the body parts asked by consumers (calf and cutlet): this is why they appeal to the great producers form Australia and New Zeeland. - 55 - Aspects Concerning the meat market in Romania Elena Pet, Corina Ruset, Ramona Ciolac, Anda Iona Milin Bibliography 1. Constantin M.şi colab. 2009 – Marketingul producŃiei agroalimentare. Ed. AgroTehnica Bucureşti. 2. Gavrilescu D., Giurcă Daniela, 2000 – Economie agroalimentară, ediŃia a II-a. Ed. Expert, Bucureşti 3. Manole V., Stoian M., Ion R.A., 2003 – Agromarketing. Ed. Academia de Studii Economice Bucureşti. 4.Milin Ioana Anda, 2006–PiaŃa produselor agricole, Trecut –Prezent-Perspective. Ed. Eurostampa, Timisoara. 5. PeŃ Elena, 2004 – Marketing Agrar. Ed. Marineasa, Timisoara. 6.Ruset Corina,2008– Management, Ed. Solness, Timisoara. 7. *** Anuarul Statistic al României, 2007 8. *** Revista PiaŃa, nr.50, 2008 Tudományos Mozaik 6. TPF COMPARATIVE ANALYSES OF BEEF PRICE IN ROMANIA CONCERNING THE CARCASSES QUALITY Balan Ioana∗, Petroman Cornelia∗, Petroman I. ∗, Marin Diana∗ The main objectives of the classification of cattle carcasses (beef and veal) are represented by the correct payment to cattle breeders, according to carcass weight and quality, and standardization, the common language in the international meat trade. The European Union set uniform procedures for quality assessment (the EUROP system), defined by the same parameters in the whole continent. Romania is at the beginning of cattle carcass classification; it is in the third year of reporting on the classification results to the European Commission. In this context, we consider it is very important to analyze these results, for a continuous improvement of carcass quality. Keywords: Price development, beef carcasses, Romania, European Union Introduction The main objectives of the classification of cattle carcasses (beef and veal) are represented by the correct payment to cattle breeders, according to carcass weight and quality, and standardization, the common language in the international meat trade. The European Union set uniform procedures for quality assessment (the EUROP system), defined by the same parameters in the whole continent. Between the EU member states, there are differences in terms of carcass price, related to the same quality group and fat class; the mean price is calculated as a mean of the national prices. Material and Method The EUROP system for cattle carcass classification is structured per animal categories, classes and subclasses of quality. The animal categories are represented by: - "A"- carcasses of young ungelded males, of up to 2 years old; - "B"- carcasses of other ungelded males; - "C"- carcasses of gelded males; - "D"- carcasses of farrowing females; - "E"- carcasses of other females. There are animal categories that do not present all quality classes and subclasses, because of their specific physiological features. ∗ Banat`s University of Agricultural Sciences and Veterinary Medicine, Timisoara, Faculty of Agricultural Management - 57 - Comparative analyses of beef price in Romania concerning the carcasses quality Balan Iona, Petroman Cornelia, Petroman I., Marin Diana The price reporting to the European Commission is made in concordance with these criteria. To make the differences evident, we performed some comparative analyses of the prices reported by Romania and of the mean prices reported in the entire EU. For 2008, Romania’s reports and the mean prices in EU in the category A – carcasses of young ungelded males, of up to 2 years old, were the ones presented in Table no. 1. Table no. 1. Mean price of carcasses of young ungelded males, of up to 2 years old in Romania and European Union in 2008 MEAN PRICE CATEGORY CLASS ROMANIA UE € / 100 kg € / 100 kg A U2 255,19 363,39 A U3 230,55 343,37 A R2 226,76 330,76 A R3 217,51 319,61 A O2 213,77 279,26 A O3 212,09 289,65 WEIGHT MEAN PRICE “A” 213,93 324,55 The price differences in the category A are significant, the prices reported by Romania are smaller than the ones in EU, respectively with: - class U2 - -29.78%; class U3 - -32.86%; class R2 - -31.44%; class R3 - -31.95%; class O2 - -23.45%; class O3 - -26.78%. In the category B – carcasses of other ungelded males, the prices reported by Romania and the mean prices in EU were the ones presented in Table no. 2. - 58 - Tudományos Mozaik 6. TPF Table no. 2. Mean price of carcasses of other ungelded males in Romania and European Union in 2008 MEAN PRICE CATEGORY B CLASS R3 ROMANIA UE € / 100 kg € / 100 kg 218,18 266,93 The price difference in this category, including a single quality class and subclass, is unfavourable to the price in Romania, this one being -18.26% smaller than the one reported in EU, representing the smallest price difference. There is a special situation in the category C, respectively carcasses of gelded males, because Romania did not report anything in the classes U2, U3 and U4, because no carcass belonging to these categories was classified. Table no. 3 Mean price of carcasses of gelded males in Romania and European Union in 2008 MEAN PRICE CATEGORY CLASS ROMANIA UE € / 100 kg € / 100 kg C U2 0,00 336,18 C U3 0,00 336,42 C U4 0,00 332,06 C R3 218,72 321,20 C R4 211,15 323,26 C O3 204,44 301,16 C O4 206,14 311,98 206,04 317,01 WEIGHT MEAN PRICE C In the other classes belonging to the category C, Romania reported smaller prices than the ones in EU, respectively with: - class R3 - -31.91%; - class R4 - -34.68%; - class O3 - -32.12%; - class O4 - -33.93%. - 59 - Comparative analyses of beef price in Romania concerning the carcasses quality Balan Iona, Petroman Cornelia, Petroman I., Marin Diana In the category D – carcasses of farrowing females, Romania reported the most similar prices with the prices in EU; on the other hand, this is the category with the biggest representation in the total animals killed and classified.( Table no. 4) Table no. 4 Mean price of carcasses of farrowing females in Romania and European Union in 2008 MEAN PRICE CATEGORY CLASS ROMANIA UE € / 100 kg € / 100 kg D R3 196,22 283,12 D R4 199,77 264,85 D O2 181,81 231,18 D O3 183,90 247,04 D O4 186,86 244,23 D P2 173,42 197,96 D P3 176,48 225,39 181,95 240,05 WEIGHT MEAN PRICE D In this animal category, the prices reported by Romania, compared with the EU mean, were smaller with: - class R3 - -33.93%; - class R4 - -24.57%; - class O2 - -21.36%; - class O3 - -25.56%; - class O4 - -23.49%; - class P2 - -12.40%; - class P3 - -21.70%. In the last animal category, respectively E – carcasses of other females, Romania reported, like in the other animal categories, much smaller prices than the mean price reported by EU. (Table no. 5) - 60 - Tudományos Mozaik 6. TPF (Table no. 5) Mean price of carcasses of other females in Romania and European Union in 2008 MEAN PRICE CATEGORY CLASS ROMANIA UE € / 100 kg € / 100 kg E U2 236,34 373,78 E U3 235,88 368,68 E R2 232,36 325,58 E R3 219,58 326,67 E R4 211,87 315,41 E O2 205,62 263,52 E O3 207,25 275,53 E O4 215,52 294,48 216,78 322,67 WEIGHT MEAN PRICE E The price differences in the category E are also significant, the prices reported by Romania being smaller than the ones in EU, respectively with: - class U2 - -36.77%; - class U3 - -36.02%; - class R2 - -28.63%; - class R3 - -32.78%; - class R4 - -32.83%; - class O2 - -21.97%; - class O3 - -24.78%; - class O4 - -26.81%. Results and Discussion We analyzed the prices belonging to all categories, classes and subclasses of quality of cattle carcasses, according to the EUROP system, calculated as means reported by Romania to the European Commission, and their results are presented in Table no. 6. - 61 - Comparative analyses of beef price in Romania concerning the carcasses quality Balan Iona, Petroman Cornelia, Petroman I., Marin Diana PRICE MEDIUM PRICE ROMANIA UE € / 100 kg € / 100 kg RO / PRICE UE (%) A 213,93 324,55 -34,08 B 218,18 266,93 -18,26 C 206,04 317,01 -34,68 D 181,95 240,05 -24,20 E 216,78 322,67 -32,82 All categories 191,26 293,56 -34,85 So, on the whole, in all animal categories, classes and subclasses of quality, the mean prices applied by Romania and reported to the European Commission were 34.85% smaller than the means reported for the entire EU. Conclusions The prices of cattle carcasses in Romania are invariably smaller than the ones in EU. This fact puts the cattle breeders in our country in disadvantage compared to the cattle breeders in the other EU states, because the costs are smaller and no not cover this difference. Consequently, the efficiency of this animal-breeding activity is much smaller in Romania than in the other EU member states. - 62 - Tudományos Mozaik 6. TPF Bibliography 1. BĂLAN, IOANA M. – Managementul calităŃii cărnii de porc, Editura ArtPress, Timşoara, 2007, ISBN (13) 978-973-108-036-9 2. *** http://www.europ.ro/legislation_ro.html 3. *** Ordin nr. 882 din 24/11/2004 Publicat in Monitorul Oficial, Partea I nr. 1147 din 03/12/2004 pentru aprobarea Normelor tehnice de clasificare a carcaselor de bovine adulte 4. *** Comisia NaŃională de Clasificare a Carcaselor de Porcine, Bovine şi Ovine „CCC EUROP” – Rapoarte anuale de clasificare a carcaselor de bovine 2007, 2008, - uz intern - 63 - Tudományos Mozaik 6. TPF CONSUMER PROTECTION IN EUROPE Phd. student Ilie C.*, Prof. Dr. Sambotin L., Phd. student Oana Maria Murg In Europe, the consumerism movement is 200 years old. She first appeared as a concept, is then outlined, with the development of science and technology, the main form of manifestation expressing itself through quality assurance and control concerns . În ultimii ani asistăm la realizarea unei pieŃe europene unice, caracterizată printr-o deosebită exigenŃă faŃă de toŃi agenŃii economici ce doresc să fie prezenŃi pe o asemenea piaŃă. In recent years we are witnessing the realization of a single European market, characterized by a particular requirement to all businesses that wish to be present on such a market. în acest scop, există o permanentă preocupare la nivelul organismelor internaŃionale şi europene în ceea ce priveşte definirea unui „cod de norme" care să permită recunoaşterea reciprocă a măsurilor întreprinse în domeniul protecŃiei consumatorilor în general, al calităŃii, certificării şi încercării produselor, în special. for this purpose, there is a constant concern in the international and European bodies as regards the definition of a "code of rules" to allow mutual recognition of measures taken in protecting consumers in general, quality, certification and testing products, particularly. În prezent, în toate Ńările europene dezvoltate, în principal în cele din Europa vestică, există o serie de organisme guvernamentale sau neguvernamentale pentru protecŃia consumatorilor, singurele ce au preocupări în acest domeniu. Currently, in all developed European countries, mainly those of Western Europe, there are a number of government bodies or NGOs to protect consumers, only you are interested in this field. Există, de asemenea, în unele Ńări europene şi institute de cercetări în domeniul protecŃiei consumatorilor, total sau parŃial subvenŃionate de la buget şi care desfăşoară o activitate de cercetare, dar şi de informare şi educare a consumatorilor. There are also some European countries and research institutes in consumer wholly or partly subsidized by the budget and conduct research, but also informing and educating consumers. La organismele guvernamentale şi neguvernamentale existente trebuie adăugată şi o anumită organizare a justiŃiei în unele Ńări, ce permite rezolvarea mai rapidă a nemulŃumirilor consumatorilor - sau existenŃa unor sisteme de jurisdicŃie suple, care permit rezolvarea, pe cale amiabilă, rapidă şi necostisitoare pentru consumatori, a reclamaŃiilor acestora. The existing government bodies and NGOs have added a certain organization of the judiciary in some countries, enabling faster resolution of grievances of consumers - or the existence of jurisdiction flexible systems that allow solving, amicably, rapid and inexpensive for consumers to their complaints. Voi prezenta, în cele ce urmează, o serie de aspecte privind protecŃia consumatorilor în câteva Ńări cu tradiŃie în domeniu. I present below, a number of issues concerning consumer protection in several countries with tradition in the field. În Germania, lipsesc de fapt organismele guvernamentale pentru protecŃia consumatorilor, apărarea drepturilor acestora fiind preluată de societatea civilă. In Germany, government bodies actually missing Consumer protecting their rights being taken by civil society. Sigur, explicaŃiile sunt mai ales de natură psihologică şi constau în special în seriozitatea şi disciplina poporului german. Sure, the explanations are mostly psychological in nature and consist mainly in seriousness and discipline of the German people. Poate şi din această cauză, problemele privind protecŃia consumatorilor nu constituie un fenomen cu implicaŃii mari asupra societăŃii. Perhaps because of this, issues of consumer protection is not - 65 - Consumer protection in Europe Phd. student Ilie C., Prof. Dr. Sambotin L., Phd. student Oana Maria Murg a phenomenon with large implications on society. în general, protecŃia consumatorilor are în vedere două servicii de primă însemnătate, respectiv informarea şi consilierea, servicii oferite prin Ordmungsamt şi prin Consiliul Central de Consiliere a Consumatorilor. generally consumer considers important first two services, namely information and advice services offered by the Central Council Ordmungsamt and Consumer Advice. Ordmungsamt-ul este responsabil pentru funcŃia de supraveghere a modului cum se aplică legislaŃia în domeniul protecŃiei consumatorilor, atât la nivel federal, cât şi al fiecăruia din cele şase landuri în parte, inclusiv de reclamele pentru produsele alimentare, de problemele de igienă, de licenŃă în afaceri şi de practici comerciale. Ordmungsamt's office is responsible for monitoring how applicable consumer protection law, both at the federal level and of each of the six Länder in part, including the advertising of food hygiene issues, licensing business and trade practices. Inspectorii de specialitate sunt împuterniciŃi să facă verificări, să aplice amenzi sau, în unele cazuri, chiar să confişte anumite bunuri suspecte. Sistemul de penalizări administrat este aplicat printr-o procedură ce cuprinde trei etape: avertizarea, aplicarea de amenzi şi acŃionarea în judecată. Specialized inspectors are empowered to make checks, to impose fines or, in some cases even to confiscate certain property of suspicion. The penalty is applied administered by a procedure comprising three phases: warning, fines and trial operation. La nivelul fiecărui land, există un consiliu de protecŃie a consumatorilor, iar în localităŃile landurilor funcŃionează birouri locale de consiliere a consumatorilor, care sunt de fapt organizaŃii independente, ce încearcă să rezolve diferendele dintre consumatori, pe de o parte şi producători, importatori, comercianŃi şi prestatori de servicii, pe de altă parte. In each land, there is a consumer protection council and operates local offices in provincial towns to advise consumers who are actually independent organization that seeks to resolve disputes between consumers, on the one hand and manufacturers, importers, traders and service providers, on the other. În Italia, InspecŃia Generală Economică se ocupă de respectarea regulilor legale privind protecŃia consumatorilor, în principal cele referitoare la preŃuri, având competenŃe în sancŃionarea celor găsiŃi vinovaŃi, inclusiv prin întocmirea documentaŃiei necesare în cercetările penale, acolo unde este cazul. In Italy, general inspector Economic handles the rules of consumer protection law, especially those relating to prices, with powers to penalize those found guilty, including preparing the necessary documentation in criminal investigations where appropriate. În Belgia, principalele responsabilităŃi în domeniul protecŃiei consumatorilor la nivel central revin InspecŃiei Generale Economice, departament aflat în structura Ministerului Afacerilor Economice. In Belgium, the main responsibilities of the Consumer centrally upon the General Economic Inspectorate, Department located in the Ministry of Economic Affairs. InspecŃia coordonează întreaga activitate în domeniul protecŃiei consumatorilor, având în structura sa două secŃiuni speciale responsabile cu investigaŃiile în domeniu, la nivel naŃional şi european, precum şi şapte directorate regionale, care acŃionează în provinciile belgiene. Inspection coordinate the overall activity of the consumer, with the structure responsible for two special sections in field investigations at national and European level and seven regional directorates, which operate in the Belgian provinces. Specialiştii InspecŃiei Generale Economice au competenŃa investigării aspectelor privind încălcarea legislaŃiei în domeniul protecŃiei consumatorilor, inclusiv urmărirea în justiŃie. Economic General Inspection Specialists have jurisdiction to investigate aspects of consumer infringement, including prosecution. Rapoartele acestora sunt transmise procurorilor, care pot decide, după caz, trecerea la investigarea procedurală, aplicarea unei amenzi administrative sau închiderea cazului. Their reports are forwarded to prosecutors, who may decide, as appropriate, the transition from procedural investigation, application of administrative fines or closure of the case. - 66 - Tudományos Mozaik 6. TPF 'IniŃiativa legislativă în domeniul protecŃiei consumatorilor o are Ministerul Industriei şi Meseriaşilor, unde două departamente au atribuŃii în privinŃa comerŃului în general, a protecŃiei consumatorilor. DirecŃiei Generale a ComerŃului Interior şi Consumatorilor îi revin responsabilităŃi privind adoptarea legislaŃiei în domeniu şi armonizarea ei cu legislaŃia ComunităŃii Europene. 'The legislative initiative of the consumer has a Ministry of Industry and Craftsmen, where two departments have responsibilities on the trade in general consumer protection. Directorate General Trade, and Consumer devolved responsibilities for adopting the relevant laws and harmonize them with Community law European. Politica suedeză privind consumatorii se bucură de o tradiŃie îndelungată, în anul 1986 Parlamentul înfăptuind o revedere parŃială a acesteia. Swedish policy on consumers enjoy a long tradition in carrying out the 1986 Parliament a bye part. InstituŃia centrală însărcinată cu problemele consumatorilor este Consiliul naŃional pentru politicile privind consumatorul (Konsumetverket), a cărei activitate este orientată pe economiile de familie, siguranŃa produselor, marketingul clasic şi clauzele contractuale. Principalele obiective în domeniul consumatorilor au în vedere: Central institution responsible for consumer affairs is the National Council for consumer policies (Konsumetverket), whose business is family-oriented economies, product safety, marketing and contract terms classic. The main objectives in the consumer were to: a. influenŃarea stării pieŃei prin adaptarea bunurilor, serviciilor, metodelor de marketing şi a clauzelor contractuale la nevoile consumatorilor; influencing the market by adapting state goods, services, methods of marketing and contract terms to consumer needs; b. perfecŃionarea funcŃiilor generale cu impact asupra consumatorului; improvement of general functions that impact on the consumer; c. informarea generală a consumatorilor'. general information of consumers'. În Grecia, prima responsabilitate în domeniul comerŃului o are DirecŃia de Control Tehnic şi de ProtecŃie a Consumatorilor, structura sa organizatorică cuprinzând un număr de cinci secŃiuni care acoperă domeniile privind bunurile de consum, cercetările şi studiile, inspecŃiile şi analizele chimice, precum şi protecŃia şi informarea consumatorilor. In Greece, the first responsibility in trade is a Directorate of Technical Control and Consumer Protection, its organizational structure comprising a total of five sections covering the areas of consumer goods, research and studies, inspections and chemical analysis, and protection and consumer information. Modul în care este respectată legislaŃia privind activitatea de protecŃie a consumatorilor este controlat de către inspectorii de specialitate din cadrul departamentelor existente în prefecturi şi de către poliŃia de inspectare a pieŃei, care aparŃine de forŃele naŃionale poliŃieneşti şi acŃionează în baza ordinului Ministrului Public. The way the law is respected consumer activity is controlled by specialized inspectors of the existing departments and prefectures by the police to inspect the market, which belongs to the national police forces and acts under the Public Order Ministry. În Luxemburg, funcŃiile protecŃiei consumatorilor se realizează exclusiv prin Guvernul central, responsabilitatea adoptării şi aplicării legislaŃiei în domeniu fiind împărŃită între câteva ministere. In Luxembourg, consumer protection functions are performed exclusively by the central government, the adoption and enforcement responsibility in this area being divided between several ministries. Deşi problemele încălcării legislaŃiei în - 67 - Consumer protection in Europe Phd. student Ilie C., Prof. Dr. Sambotin L., Phd. student Oana Maria Murg domeniul protecŃiei consumatorilor sunt de competenŃa PoliŃiei şi Guvernului (publicitatea mincinoasă), restul fiind de competenŃa unor organisme neguvernamentale. Although the problems of the consumer infringement is for the Police and Government (false advertising), the rest being a matter of governmental bodies. Cele mai multe responsabilităŃi în domeniul comerŃului revin DirecŃiei generale a concurenŃei, consumului şi represiunii fraudelor dar şi Directoratelor guvernamentale centrale. The more responsibility in the trade upon the Directorate General for Competition, Consumption and Fraud Repression but Directorates central government. Rolul DirecŃiei generale a concurenŃei, consumului şi represiunii fraudelor (DGCCRF) este de a urmări ca economia franceză să realizeze niveluri performante ale concurenŃei, urmărind eliminarea practicilor comerciale neloiale şi susŃinând respectarea calităŃii şi standardelor, care să asigure satisfacerea cerinŃelor consumatorilor. The role of the Directorate General for Competition, Consumption and Fraud Repression (DGCCRF) is to follow the French economy to achieve performance levels of competition, the elimination of unfair trade practices and supporting compliance and quality standards to ensure consumer satisfaction. DirecŃia acŃionează în teritoriu prin DirecŃii departamentale (oficii), în cadrul cărora îşi desfăşoară activitatea peste 4.000 de specialişti (inspectori), cu calificări diverse (economişti, jurişti, medici, ingineri etc.). Department acting through its territory departments (offices), in which they operate over 4,000 specialists (inspectors), with different qualifications (economists, lawyers, doctors, engineers etc..). Aceste DirecŃii departamentale sunt implicate în aplicarea şi respectarea legislaŃiei în domeniul protecŃiei consumatorilor, în rezolvarea sesizărilor şi reclamaŃiilor primite din partea populaŃiei, acordând, în acelaşi timp, şi consultaŃii în interpretarea şi aplicarea legislaŃiei în domeniu. These directions departments are involved in the implementation and enforcement of the consumer in resolving complaints and complaints from the public, with the same time, and consultation in the interpretation and application of legislation. AtribuŃiuni în domeniul protecŃiei consumatorilor revin şi Comisiei pentru securitatea consumatorilor (CSC) care, la 29 martie 1985, şi-a prezentat către Preşedintele Republicii şi Parlament cel de-al X-lea Raport anual. Consumer attributions and duties of the Committee on Consumer Security (CCS), on March 29, 1985, presented by President of the Republic and Parliament the Tenth Annual Report. Comisia are competenŃe în ceea ce priveşte acordarea de avize privind proiectele de acte normative propuse spre adoptare, precum şi asupra introducerii în fabricaŃie a anumitor produse cu o serie de particularităŃi specifice. Commission has powers regarding the provision of opinions on draft laws proposed for adoption, and the introduction into the manufacturing of certain products with a number of specific features. Ca mod de lucru al Comisiei este de menŃionat faptul că ea comunică simultan cu birourile de relaŃii şi marele public, prin comunicate de presă, dosare pe teme actuale în materie de securitate, răspunsuri la întrebările adresate de consumatori, documentare şi fişe practice, pe teme diferite. As a work of the Commission is noted that it communicates simultaneously with offices and general public relations, press releases, dossiers on current security issues, answers to questions from consumers, documentation and practice sheets on topics different. În fiecare din Ńările prezentate, dar nu numai, există asociaŃii ale consumatorilor, organisme neguvernamentale şi nonprofit care au corespondent la nivel european, respectiv AsociaŃia europeană, care, la rândul ei, are sarcini de lobby şi de promovare a drepturilor şi protecŃiei consumatorilor. In each of the countries listed, but not only, there is consumer associations, NGOs and nonprofit organizations that have a correspondent in Europe, ie European Association, which, in turn, has the task of lobbying and promotion of rights and consumer protection. - 68 - Tudományos Mozaik 6. TPF AsociaŃia europeană are o componenŃă eterogenă, în cadrul ei făcând parte reprezentanŃi ai mişcării de protecŃie a consumatorilor, ai mişcării cooperatiste şi chiar ai organizaŃiilor familiale. European Association has a heterogeneous composition, in its part representatives of the consumer movement, the cooperative movement and even family organizations. în ultimul timp, ca urmare a unor divergenŃe între reprezentanŃii mişcării cooperatiste, aceasta nu mai are dreptul de a depune rapoarte care să facă obiectul discuŃiilor membrilor AsociaŃiei, ci are doar rol consultativ. lately, because of differences between representatives of the cooperative movement, it is no longer entitled to submit reports to Association members discussed, but has only an advisory role. În condiŃiile în care tot mai multe voci consideră că cele două organisme comunitare, Consiliul Europei şi Comisia Europeană, au creat o suprareglementare în domeniul protecŃiei consumatorilor, devenind în concepŃia acestora o adevărată piedică, sa creat şi o altă organizaŃie EFLA, cu cinci state membre (Norvegia, Danemarca, Suedia, ElveŃia şi Luxemburg), apărând, în acest fel, un nou spaŃiu economic, neafiliat celui comun. With the growing number of voices believe that the two bodies, the Council of Europe and European Commission have created a gold-plating of the consumer to become a real obstacle in their design, has created another organization EFLA, five Member States (Norway, Denmark, Sweden, Switzerland and Luxembourg), occurring in this way, a new economic space, the unaffiliated common. Fiind formată din Ńări potente din punct de vedere economic, care nu au neapărată nevoie de sprijinul ComunităŃii, această organizaŃie asistă la efortul Consiliului şi Comisiei Europene, ia act de acŃiunile în domeniul protecŃiei consumatorilor ale acestor organisme, fără a se angaja însă la traducerea în fapt a acestora. Consisting of countries economically potent of which do not necessarily need the support of the Community, the organization assists the efforts of the Council and the European Commission notes the actions of the consumer of these bodies, but without engaging in translation their fact. În viziunea Tratatului Ńărilor membre ale ComunităŃii Economice Europene din 1957, politica privind consumatorii nu a constituit o politică comună pentru Ńările membre. The vision Treaty member countries of the European Economic Community in 1957, consumer policy has not been a common policy for member countries. întâlnirea europeană la vârf de la Paris din 1972 a decis că îmbunătăŃirea condiŃiilor de viaŃă implică protecŃia sănătăŃii şi a securităŃii consumatorilor, precum şi protecŃia intereselor economice. European summit meeting in Paris in 1972 decided that improving living conditions involving the health and consumer safety and protection of economic interests. Această întâlnire la vârf a constituit punctul de plecare a iniŃiativelor Uniunii Europene, având ca orientare specifică promovarea intereselor consumatorilor. This summit was the starting point of European Union initiatives, with the specific guidelines promote consumer interests. Recunoaşterea drepturilor consumatorilor la nivelul ComunităŃii Economice Europene a fost stipulată, pentru prima dată, printr-o rezoluŃie a Consiliului din 14 aprilie 1975, privind un program referitor la politica de protecŃie şi informare a consumatorului, în vederea implementării măsurilor desprinse din Program, s-au folosit, ca bază legală, două prevederi ale Tratatului de la Roma pentru acŃiuni specifice în domeniul protecŃiei consumatorilor. Recognition of consumer rights in the European Economic Community was stipulated, for the first time, by resolution of the Council of April 14, 1975, on a program for informing policy and consumer protection, to implement the measures drawn from the Program, you used as legal basis, two provisions of the Treaty of Rome for specific actions in consumer protection. în anul 1986 s-au adus două amendamente cu implicaŃii, cel puŃin indirecte, asupra protecŃiei consumatorilor, amendamente referitoare la adoptarea măsurilor pentru realizarea şi funcŃionarea pieŃei interne a Uniunii şi la faptul că, în ceea ce priveşte protecŃia consumatorului, Comisia să ia drept bază un nivel înalt al protecŃiei. In 1986 two - 69 - Consumer protection in Europe Phd. student Ilie C., Prof. Dr. Sambotin L., Phd. student Oana Maria Murg amendments were made by implication, at least indirectly, on consumer protection, amendments relating to measures for the establishment and functioning of the EU internal market and that, in terms of consumer protection, the Commission to take as a basis a high level of protection. Implementarea politicii pieŃei interne a condus la mai multe iniŃiative legislative, ce au contribuit din plin la îmbunătăŃirea protecŃiei consumatorilor. Implementation of internal market policy led to several legislative initiatives that have contributed to improving consumer protection. Sigur, în condiŃiile absenŃei unei baze legale concrete înainte de adoptarea tratatului referitor Uniunea Europeană, cele mai multe iniŃiative în domeniul politicii privind consumatorul au trebuit să fie fundamentate pe necesitatea realizării pieŃei interne. Aceasta, cu atât mai mult cu cât, funcŃionarea pieŃei interne este legată de apropierea condiŃiilor de protecŃie a consumatorului din diferitele state membre, iar în condiŃiile legislaŃiilor naŃionale, diferite în domeniu, se creează bariere comerciale şi distorsiuni concurenŃiale incompatibile cu realizarea pieŃei interne a Uniunii. Sure, in the absence of a specific legal basis before the adoption of the Treaty on European Union, most policy initiatives concerning the consumer had to be based on the need for domestic market. This, more so since, functioning internal market is approximation conditions related to consumer protection in different Member States, and under national laws, different area, to create trade barriers and distortions of competition are incompatible with the internal market of the Union. O asemenea abordare se justifică şi prin necesitatea instaurării încrederii consumatorilor într-o piaŃă unică pe plan european, aceştia urmând să joace un rol activ, fundamental, numai dacă au certitudinea că pot beneficia de aceleaşi condiŃii de protecŃie în cadrul întregii Uniuni. Such an approach is justified and the need to establish consumer confidence in a single market throughout Europe, they will play an active role, fundamentally, only if satisfied that circumstances may have the same protection throughout the EU. În concepŃia ComunităŃii Europene este esenŃial, în primul rând, să fie confirmate şi recunoscute natura şi obiectivele specifice politicii privind protecŃia consumatorului. The Community design is essential, first, to be acknowledged and recognized the nature and specific policy objectives of consumer protection. Dacă se reuşeşte evidenŃierea avantajelor pe care consumatorii le au de pe urma existenŃei unor frontiere libere lărgite, a unei pieŃe competitive la nivelul Uniunii, consumatorii vor percepe că drepturile lor sunt promovate şi protejate pe scena europeană. If it fails to highlight the benefits that consumers have from there are the free borders enlarged to a competitive market in the EU, consumers will perceive that their rights are promoted and protected on the European stage. În al doilea rând, politica privind consumatorul trebuie considerată o politică de sine stătătoare, având drept obiectiv principal promovarea intereselor consumatorilor pe piaŃă, cu priorităŃi şi instrumente proprii. Secondly, consumer policy should be considered an independent policy, the main purpose of promoting consumer interests in the market, with its own priorities and instruments. Rezultatul unei asemenea politici este faptul că se creează pentru consumator posibilitatea de a dispune de o alegere mai diversificată a produselor şi serviciilor, într-o piaŃă mai competitivă. The result of such a policy is that it creates for the consumer the opportunity to have a more diverse choice of products and services in a competitive market. Pe de altă parte, armonizarea condiŃiilor juridice privind comercializarea produselor şi serviciilor implică, de multe ori, o nivelare a prevederilor naŃionale în vigoare, în special în domeniul protecŃiei consumatorului. Furthermore, harmonization of legal requirements for marketing products and services involved, often a leveling of the national provisions in force, particularly in consumer protection. în aceste condiŃii, în unele Ńări, consumatorii se confruntă cu o reducere a protecŃiei de care s-au bucurat înaintea acestui proces de armonizare. Under - 70 - Tudományos Mozaik 6. TPF these conditions, in some countries, consumers are faced with a reduction in protection that enjoyed before the process of harmonization. Tocmai datorită acestui aspect, instituŃiile Uniunii Europene au introdus principiul armonizării minimale. Precisely because of this issue, EU institutions have introduced the principle of minimum harmonization. Potrivit acestui principiu, un stat membru al ComunităŃii poate să menŃină sau să introducă măsuri mai stricte de protecŃie a consumatorului, în măsura în care acestea sunt compatibile cu Tratatul de care aminteam mai înainte. Under this principle, a Community Member State may maintain or introduce stricter consumer protection, to the extent that they are compatible with the Treaty which I mentioned before. Principiul armonizării minimale a fost utilizat pentru prima dată, în mod explicit, în cursul adoptării Directivei privind publicitatea falsă. The principle of minimum harmonization was used for the first time explicitly in adoption of the Directive on false advertising. Celelalte directive se referă la vânzările la domiciliu, călătoriile cu preŃ forfetar, clauzele abuzive în contractele încheiate cu consumatorii. Other directives relating to doorstep selling, the standard price travel, unfair terms in consumer contracts. Încă din anul 1957, în Tratatul ComunităŃii Europene sa luat în discuŃie problema protecŃiei consumatorilor, problemă reluată de Reuniunea europeană, desfăşurată la Paris în anul 1972, când au fost puse în discuŃie aspecte privind protecŃia sănătăŃii, securităŃii şi intereselor economice ale consumatorilor. Already in 1957, the European Community Treaty has taken the issue of consumer protection, the meeting resumed European problem, held in Paris in 1972, when questions were raised concerning the protection of health, safety and economic interests of consumers. Prin RezoluŃia Consiliului din data de 14 aprilie 1975 privind programul comunitar al CEE referitor la politica de protecŃie şi informare a consumatorilor, sa ajuns la recunoaşterea drepturilor specifice pentru consumatori la nivelul ComunităŃii Europene. Council Resolution of 14 April 1975 on the Community Program of the EEC on the protection policy and consumer information, it was recognition of specific rights for consumers in the European Community. “Într-un asemenea context, potrivit opŃiunilor Uniunii Europene, este absolut necesar să se acŃioneze în domeniul protecŃiei consumatorilor, deoarece, pe măsură ce consumatorii vor beneficia de graniŃe deschise, lărgite şi de o piaŃă competitivă la nivelul Uniunii, trebuie să crească grija pentru protejarea şi promovarea pe scena europeană a drepturilor legitime ale acestora. "In such a context, that options European Union is absolutely necessary to ensure consumer protection because, as consumers will benefit from open borders, expanded and competitive market in the EU should increase concern for protecting and promoting the European stage of their legitimate rights. În acest sens, au fost adoptate la nivelul Uniunii Europene o serie de directive care, la nivel naŃional, se transpun în legi, în reglementări cu caracter obligatoriu, ce au în vedere, în principal, securitatea produselor, reclama înşelătoare, responsabilitatea producătorilor pentru produsele cu defecte, creditul pentru consumatori, denumirea şi etichetarea produselor, vânzarea la distanŃă etc. In this respect, were adopted at EU level a set of directives at national level translate into law, the mandatory regulations, which take into account primarily product safety, misleading advertising, producer responsibility for products with defects, consumer credit, the name and labelling, distance selling, etc.. Amintim astfel articolele 100 şi 235 din Tratatul de la Roma, amendate de Actul european unic din 1986 care, prin paragraful al treilea din art. Remember as Articles 100 and 235 of the Treaty of Rome, as amended by the Single European Act of 1986 which, by the third paragraph of Art. 100 precizează că, „în propunerile sale privind protecŃia consumatorilor, Comisia va lua ca bază un nivel înalt al acesteia" şi, nu în ultimul rând, Tratatul de la Maastrich care, prin art 129A, a dat legitimitate unei politici autonome, separate, referitoare la consumatori, ce presupune integrarea politicii de protecŃie a - 71 - Consumer protection in Europe Phd. student Ilie C., Prof. Dr. Sambotin L., Phd. student Oana Maria Murg consumatorilor în alte politici la nivelul Uniunii (de exemplu politica pieŃei interne). De fapt, politica de protecŃie a consumatorilor a câştigat pentru prima oară recunoaştere în tratatele Uniunii Europene, doar începând cu înscrierea art. 129A în Tratatul de la Maastricht. 100A states that "in its proposals for consumer protection, it will take as its basis a high level and, not least, the Treaty of Maastrich which, by Article 129a, gave legitimacy to a political independent, separate, related to consumers, which entails the integration of consumer policy into other policies at EU level (eg internal market policies). In fact, consumer policy has gained recognition first in the EU Treaties, only entry from art. 129a of the Treaty of Maastricht. Acesta include prevederi limitate pentru acŃiuni la nivel european în politica privind consumatorii, în special măsuri menite să asigure funcŃionarea eficientă a pieŃei unice, marea majoritate a iniŃiativelor fiind acoperite de principiul subsidiarităŃii. It includes limited provisions for actions at European consumer policy, in particular measures to ensure effective functioning of the single market, most of the initiatives being covered by the principle of subsidiary. în condiŃiile în care există tendinŃa ca asemenea măsuri să fie realizate la nivel regional, Comisia încearcă să aibă un rol de coordonare şi consultanŃă” [30] . in circumstances where there is a tendency for such measures to be implemented at regional level, the Commission seeks to have a coordinating and advisory role . În vederea realizării opŃiunilor Uniunii Europene în asigurarea drepturilor şi a protecŃiei consumatorilor, au fost create structuri instituŃionale corespunzătoare care să răspundă de problemele consumatorilor, inclusiv de atribuirea unei competenŃe generale şi orizontale în domeniul drepturilor consumatorilor unei singure autorităŃi cu responsabilităŃi şi iniŃiative în domeniu şi care coordonează acŃiunile întreprinse de autorităŃi în aplicarea altor politici. Options towards the European Union in ensuring consumer rights and were appropriate institutional structures created to address consumer issues, including the allocation of general jurisdiction and consumer rights horizontal a single authority with responsibility and initiative in the field and coordinated action by authorities in the implementation of other policies. în acelaşi timp, au fost create structuri consultative, fie generale, cum este Comitetul Consultativ al Consumatorilor din Uniunea Europeană, fie specifice, care reprezintă interesele consumatorilor şi asigură participarea acestora la procesul decizional. while consultative structures have been created or general, as the Consumer Advisory Committee of the European Union, be specific, which represents consumer interests and ensure their participation in decision making. Coroborat cu asemenea opŃiuni, s-au asigurat condiŃiile absolut necesare pentru dezvoltarea programelor de informare şi educare a consumatorilor, pentru punerea la dispoziŃia acestora a unor mecanisme eficiente, în scop reparatoriu, care să le permită ca asemenea drepturi să devină efective şi, nu în ultimul rând, pentru promovarea şi spijinirea dezvoltării organizării cu caracter privat a consumatorilor. Conjunction with such options, provided the conditions were absolutely necessary for the development of consumer information and education for the mechanisms available to them effectively to reparatory, enabling them to become effective and such rights, not Finally, for the promotion and development organization help private consumers. Directivele Uniunii Europene privind creditul de consum, clauzele abuzive din contractele încheiate cu consumatorii, călătoriile cu preŃ forfetar, dreptul de proprietate multiplă asupra bunurilor imobiliare cu divizarea duratei de folosinŃă şi contractele încheiate în afara unităŃilor comerciale impun noi obligaŃii ale producătorilor, importatorilor şi vânzătorilor. Toate fac parte din responsabilităŃile ce definesc mediul legal în care firmele trebuie să-şi desfăşoare activitatea pe piaŃă. EU Directives on consumer credit, unfair terms in consumer contracts, trips inclusive price, multiple ownership of property by dividing the length of service and contracts out business units impose new obligations on producers, - 72 - Tudományos Mozaik 6. TPF importers and retailers. All are part of the responsibilities that define the legal environment in which firms must operate on a market. Astfel, în domeniul falsei publicităŃi, Directiva 84/450/CEE din 10.09.1984 privind apropierea legislaŃiilor naŃionale în materie de publicitate falsă, vizează protecŃia consumatorilor, a persoanelor ce desfăşoară o activitate comercială sau de afaceri, sau care practică o meserie sau o profesie, precum şi a intereselor publicului în general, împotriva reclamei înşelătoare şi mai ales a consecinŃelor sale necinstite. Directiva defineşte noŃiunea de publicitate şi publicitate înşelătoare şi anulează obligaŃia consumatorilor de a produce dovezi, prin abilitarea tribunalelor şi a organelor administrative de a cere celui care a publicat reclama să producă probe privind datele prezentate, în condiŃiile în care o astfel de cerinŃă apare ca fiind rezonabilă. Thus, in false advertising, Directive 84/450/EEC of 10.09.1984 on the approximation of national laws on false advertising, aimed at protecting consumers, persons carrying on a trade or business, or practice a profession or occupation and public interests in general against misleading advertising and unfair especially its consequences. It defines the concept of advertising and misleading advertising and consumer cancels the obligation to produce evidence, by empowering the courts and administrative bodies which require the published advertisement to produce evidence of the data presented, given that such a requirement appears to be reasonable. În sfârşit, Directiva obligă statele membre să se asigure că există mijloacele adecvate şi eficiente pentru controlul publicităŃii înşelătoare, atât în interesul consumatorilor, cât şi al concurenŃilor, în general al publicului. Finally, the Directive requires Member States to ensure that there is adequate and effective means for control of misleading advertising in the interest of consumers and competitors, the general public. În ceea ce priveşte creditul de consum, Directiva 90/88/CEE din 22.02.1990 dă un răspuns limitat la problemele ce apar în acest domeniu 1 . în primul rând, Directiva pune la dispoziŃia consumatorilor informaŃii privind condiŃiile şi costurile de creditare, precum şi drepturile şi obligaŃiile acestora. Regarding Consumer Credit Directive 90/88/EEC of 22.02.1990 gives a limited response to the issues involved in this field 1. Firstly, the Directive provides consumers with information on conditions and costs of credit, and rights and obligations. Anumite prevederi se referă, de exemplu, la calculul uniform al ratei procentuale anuale a taxelor şi indicarea ei în anunŃurile publicitare; întărirea formalităŃilor pentru încheierea contractelor de credit şi obligaŃia de a furniza unele detalii privind avansurile din contul curent. Certain provisions relating, for example, in calculating the annual percentage rate uniform charges and indicate them in advertisements, strengthening the formalities for the conclusion of credit agreements and the obligation to provide some details on current account advances. Obiectivul principal al Directivei rămâne introducerea unei formule matematice unice de calcul a ratei procentuale anuale a taxelor şi determinarea elementelor costurilor de creditare. The main objective of the Directive remains the introduction of a single mathematical formula for calculating the annual percentage rate charges and determining credit cost items. De asemenea, Directiva prevede creşterea volumului de informaŃii obligatorii ce trebuie furnizate consumatorilor într-un context scris. It also lays down the volume of information required to be provided to consumers in a written context. Directiva 85/577/CEE din 20.12.1985 privind contractele negociate în afara unităŃilor comerciale este fundamentată pe ipoteza potrivit căreia disparităŃile existente între legislaŃiile statelor membre privind protejarea consumatorilor în cazul acestor metode de vânzare, pot afecta în mod direct funcŃionarea pieŃei comune, solicitând apropierea şi armonizarea legislaŃiei în acest domeniu. Directive 85/577/EEC of 20.12.1985 on contracts negotiated away from business units is based on the assumption that the disparities between Member States' legislation on consumer protection to such methods of sale, may directly affect the functioning of the common market, requiring close and harmonization of legislation in this - 73 - Consumer protection in Europe Phd. student Ilie C., Prof. Dr. Sambotin L., Phd. student Oana Maria Murg area. Prevederile Directivei au în vedere perioada de reziliere în favoarea consumatorilor, precum şi informaŃiile furnizate consumatorului în legătură cu dreptul acestuia de reziliere a contractului, referindu-se şi la efectele rezilierii contractului la iniŃiativa consumatorului, The provisions of the Directive are considering cancellation period for consumers and consumer information provided about the right of termination, referring to and the effects of termination at the initiative of consumer Edificator pentru opŃiunile Uniunii Europene privind protecŃia consumatorilor rămâne Carta Albă privind pregătirea Ńărilor asociate din centrul şi estul Europei pentru integrarea în piaŃă internă a Uniunii Europene care, precizând condiŃiile minime absolut necesare în materie legislativă ce trebuie însuşite de fiecare Ńară în parte pentru a asigura funcŃionarea pieŃei interne, scoate în evidenŃă obiectivele şi măsurile ce trebuie întreprinse în vederea asigurării drepturilor şi protecŃiei consumatorilor, ele referindu-se în principal la: Enlightening for EU consumer choices remains the White Paper on preparing the associated countries of Central and Eastern Europe for integration into the EU internal market which, specifying the minimum necessary in legislative matters to be acquired by each country to ensure the functioning internal market, highlighting the objectives and measures to be taken to ensure the rights and consumer protection, it mainly refers to: a. protecŃia vieŃii, sănătăŃii şi securităŃii consumatorilor; protect life, health and safety of consumers; b. protecŃia intereselor economice ale consumatorilor; protect the economic interests of consumers; c. formarea specialiştilor în domeniul protecŃiei şi educării consumatorilor; the training and education on the protection of consumers; d. accesul consumatorilor la justiŃie; consumer access to justice; e. crearea şi dezvoltarea de asociaŃii ale consumatorilor şi sprijinirea activităŃii acestora; creation and development of consumer associations and support their work; f. perfecŃionarea cadrului legislativ şi instituŃional; improving legal and institutional framework; g. elaborarea de programe pentru educarea consumatorilor. developing consumer education programs. Literatura de specialitate este unanimă în a recunoaşte preocupările, rolul şi mai ales realizările ComunităŃii Europene în apărarea drepturilor şi asigurarea protecŃiei consumatorilor. Literature is unanimous to recognize the concerns, particularly the role and achievements of the European Community and to ensure consumer rights protection. Asemenea preocupări, rezultatele obŃinute, se pot structura în trei principale domenii: Such concerns, the results can be divided into three main areas: a) introducerea unui minim de reguli, de principii directoare, de norme cu caracter obligatoriu, atât pentru fiecare stat membru, dar şi pentru celelalte state europene, în condiŃiile în care acestea din urmă ar dori să se integreze în PiaŃa Europeană Unică, principii ce se constituie într-un însemnat suport în stabilirea obiectivelor specifice protecŃiei consumatorilor; a) introduction of a minimum of rules, guidelines, rules binding both to each Member State, but also for other European countries, given that the latter would like to - 74 - Tudományos Mozaik 6. TPF integrate into the European Single Market, principles that shall constitute a significant support in setting specific objectives of consumer protection; b) crearea la nivelul Uniunii Europene a unui cadru instituŃional adecvat protecŃiei consumatorilor, a unor organisme cu atribuŃiuni în acest important domeniu şi, în felul acesta, crearea premiselor ca în fiecare stat în parte să funcŃioneze organisme guvernamentale sau neguvernamentale pentru protecŃia consumatorilor; b) creation in the European Union institutional framework adequate consumer protection, of bodies with attributions in this important area and, thereby, creating the premises as in each state governmental or nongovernmental organizations to work for consumer protection; c) continua preocupare pentru armonizarea legislaŃiei şi a cadrului instituŃional în domeniul protecŃiei consumatorilor, pre ocupare ce se regăseşte atât în activitatea de ansamblu a organismelor Uniunii Europene, cât şi a fiecărei Ńări în parte. c) continuing concern for the harmonization of legislation and institutional framework of the consumer, pre employment that is found both in the overall activity of EU bodies and of individual countries. Dacă avem în vedere principiile directoare, regulile impuse de piaŃa europeană unică, acestea se constituie de fapt într-un „cod de norme" obligatorii, materializându-se într-un număr de directive privind securitatea generală a produselor, în general şi a anumitor produse, în special (jucării, textile, cosmetice, alimente etc) , reclama înşelătoare, creditul de consum, clauze înşelătoare în contracte, preŃurile, condiŃiile de călătorie, vacanŃele şi turismul etc, la care de fapt sa făcut referire în acest capitol şi la care ne vom mai opri într-un capitol ulterior, în care vom prezenta preocuparea privind armonizarea cadrului juridic şi instituŃional din România cu cel al Uniunii Europene. If we consider the guidelines, rules imposed by the single European market, they actually constitute a "code of rules" binding, materialized in a number of directives on general product safety in general and certain products in particular (toys, textiles, cosmetics, food, etc.), misleading advertising, consumer credit, misleading clauses in contracts, prices, conditions of travel, holidays and tourism, etc., which actually referred to in this chapter and which we will stop in a later chapter, in which we present concern on the harmonization of legal and institutional framework in Romania at the European Union. Sigur, un rol deosebit în ceea ce priveşte prevederile referitoare la protecŃia consumatorilor, îl are Carta Albă a Comisiei Europene, document destinat să faciliteze pregătirea Ńărilor asociate din Europa Centrală şi de Est pentru intrarea lor în PiaŃa unică şi implicit pentru aderarea lor în Uniunea Europeană. Certainly, an important role in terms of consumer protection provisions, it is the European Commission White Paper, a document intended to facilitate preparation of the associated countries of Central and Eastern Europe for their entry into the single market and their implication for EU accession . Carta conŃine, aşa cum menŃionam şi mai înainte, ceea ce Uniunea Europeană consideră a fi un minim absolut în materie legislativă, ce trebuie însuşit de Ńările asociate în vederea funcŃionării PieŃei unice, fiind, în acelaşi timp, descrise structurile necesare pentru a asigura adoptarea şi punerea în practică a legislaŃiei, sugerând şi ordinea în care poate fi implementată legislaŃia în fiecare sector. Prevederi însemnate privind protecŃia consumatorilor se găsesc şi în alte documente. Charter contains, as mentioned earlier, what the EU considers to be an absolute minimum in legislative matters, to be endorsed by the countries associated to the single market, being at the same time, described the structures necessary to ensure adoption and implementation of the law, and suggesting the order in which legislation can be implemented in each sector. provisions are important consumer protection and other documents. „Un astfel de exemplu este Carta Consumatorilor pentru marile corporaŃii transnaŃionale, adoptată în anul 1995 de OrganizaŃia InternaŃională a Consumatorilor, care - 75 - Consumer protection in Europe Phd. student Ilie C., Prof. Dr. Sambotin L., Phd. student Oana Maria Murg precizează faptul că este timpul ca marile corporaŃii transnaŃionale (este de amintit faptul că cinci din cele mai mari asemenea corporaŃii asigură 70% din bunurile de consum, 58% din producŃia de autoturisme şi 53% din cea de componente electronice) să fie determinate să aibă preocupări legate de problemele consumatorului individual. "An example is the Consumer Charter for large transnational corporations, adopted in 1995 by the International Organization of Consumers, which indicates that it is time for the big transnational corporations (it is noted that five of the largest corporations also provide 70% of consumer goods, 58% of cars and 53% of the electronic components) are determined to have concerns about the individual consumer problems. De asemenea, Carta Consumatorului pentru marile întreprinderi, motivează faptul că OrganizaŃia InternaŃională a Consumatorilor va primi bianual rapoarte de la marile întreprinderi producătoare de bunuri de consum care au acceptat Carta, privind activitatea desfăşurată şi modul în care aceasta se respectă. Also, consumer charter for big business, reasons that the International Organization of Consumers will receive biannual reports from large companies producing consumer goods that have accepted the Charter, the activity and how it is respected. Potrivit Cartei, consumatorii sunt îndreptăŃiŃi să pretindă producătorilor respectarea unor norme de etică bine definite, privind producŃia şi comercializarea bunurilor destinate consumului, a unor reguli privind concurenŃa, astfel încât să se respecte un standard minim referitor la concurenŃa locală şi naŃională, şi a unei legislaŃii anticoncurenŃiale, în fiecare Ńară unde întreprinderea îşi desfăşoară activitatea, dar şi a procedurilor internaŃionale în domeniu (inclusiv Codul de procedură elaborat de OrganizaŃia NaŃiunilor Unite privind practicile restrictive). Under the Charter, consumers are entitled to demand that manufacturers respect the ethical rules defined, the production and marketing of goods for consumption, competition rules, in order to meet a minimum standard on local and national competition, and legislation competitive in each country where the firm operates, but international instruments and procedures (including the Code of Procedure established by the United Nations on restrictive practices). De asemenea, potrivit Cartei, consumatorii sunt îndreptăŃiŃi să pretindă ca tot ce se promite în reclame să fie, în primul rând verificabil, iar apoi să fie şi realizabil şi, nu în ultimul rând, respectat. Also according to the Charter, consumers are entitled to claim that everything is promised in advertisements to be first verified and then also be feasible and, not least, respected. Mai mult, potrivit Cartei, acŃiunile de promovare a bunurilor şi serviciilor de consum nu trebuie să abuzeze de încrederea consumatorilor sau să exploateze lipsa de cunoştinŃe şi de experienŃă a acestora, fiind interzisă cu desăvârşire, de exemplu, reclama produselor nocive pentru copii” [30] . Moreover, under the Charter, action to promote consumer goods and services must not abuse the trust of consumers or exploit lack of knowledge and experience of their being prohibited altogether, for example, advertising of products harmful to children "[30 ]. Carta consumatorului conŃine, de asemenea, prevederi importante privind: Consumer Charter contains also important provisions on: • etichetarea produselor, conŃinutul informaŃiilor oferite consumatorului prin etichete, în special al celor privind procurarea, utilizarea, conŃinutul, întreŃinerea, stocarea şi reciclarea produselor destinate consumului; labelling, consumer information content offered by labels, especially those on procurement, use, content, maintenance, storage and recycling of products for consumption; • furnizarea informaŃiilor privind bunurile şi serviciile destinate comercializării: providing information about goods and services for sale: a. procedurile privind promovarea produselor şi serviciilor; procedures for promoting products and services; - 76 - Tudományos Mozaik 6. TPF b. garanŃiile şi despăgubirile oferite consumatorilor. guarantees and compensation offered to consumers. Uniunea Europeană, prin organismele sale, a creat în acelaşi timp şi un cadru instituŃional adecvat protecŃiei consumatorilor, permanent perfecŃionat şi adaptat cerinŃelor şi realităŃilor unei Europe în continuă transformare. European Union, through its agencies, has created both an appropriate institutional framework and consumer protection, permanently improved and adapted to the requirements and realities in a changing Europe. Astfel, alături de OrganizaŃia InternaŃională a Uniunilor de Consumatori, de Centrul de Drept al Consumatorilor, organismele europene pentru protecŃia consumatorilor îşi aduc o preŃioasă contribuŃie în apărarea drepturilor consumatorilor. Thus, with the International Organization of Consumers Unions, the Consumer Law Center, European consumer organizations make a valuable contribution in defending consumer rights. Pentru a prezenta doar un singur exemplu, în 1989 Comisia ComunităŃii Europene a creat un Serviciu autonom pentru politica consumatorilor, serviciu care are drept misiune permanentă promovarea politicii sectoriale de apărare a intereselor consumatorilor şi de dezvoltare a unei politici specifice în domeniu. To present only one example, in 1989 the European Commission created a self-service for consumer policy, service that has the permanent mission to promote sector policy to defend the interests of consumers and to develop a specific policy area. Serviciul este structurat în trei departamente, respectiv financiar, echipamente şi documente, ultimul fiind accesibil publicului interesat. The service is structured into three departments, namely financial, equipment and documents, the latter being accessible to the public interest. De asemenea, serviciul include în organigrama sa unităŃi distincte, ce se ocupă de domenii bine determinate (relaŃiile cu instituŃiile comunitare, relaŃiile cu alte instituŃii, cu organizaŃiile naŃionale şi cu cele reprezentative ale consumatorilor, reprezentarea consumatorilor, administrarea Consiliului consultativ al consumatorilor etc). Also, the service includes the establishment has separate units, dealing with well-defined areas (relationships with community institutions, relations with other institutions, national organizations and those representing consumers, consumer representation, consumer administration's Advisory Council, etc.). În cadrul acŃiunilor întreprinse, Serviciul are în vedere, în principal, urmărirea problemelor privind apărarea drepturilor şi protecŃia consumatorilor, indiferent de modul în care a luat cunoştinŃă de ele, până la transmiterea acestora la Secretariatul General al Uniunii Europene, pregătind, în acelaşi timp, dosarul problemei în cauză în vederea includerii acesteia pe ordinea de zi a sesiunii plenare. In action, the Service intends to primarily follow defence issues and consumer rights, regardless of how he heard of them before their transmission to the General Secretariat of the European Union, paving, while file the matter to its inclusion on the agenda of the plenary session. În ceea ce priveşte relaŃiile Serviciului cu organizaŃiile reprezentative de apărare a consumatorilor, a fost creat Consiliul Consultativ al Consumatorilor, un organism special ce exprimă problemele consumatorilor şi dă avizele cerute în dosarele întocmite şi prezentate Sesiunii plenare de către Serviciul autonom pentru politica consumatorilor. Regarding Service relationships with organizations representing the defence of consumers, the Consumer Advisory Council created a special body expressing problems and gives advice to consumers required files compiled and submitted to the plenary session by independent service for consumer policy. În acelaşi timp, Serviciul are atribuŃii referitoare la iniŃiativa legislativă privind drepturile consumatorilor, la urmărirea modului de aplicare a legislaŃiei, la realizarea de studii şi cercetări şi examinarea legislaŃiilor naŃionale în domeniul protecŃiei consumatorilor, la armonizarea acestora. Meanwhile, the Service is responsible for legislative initiatives on - 77 - Consumer protection in Europe Phd. student Ilie C., Prof. Dr. Sambotin L., Phd. student Oana Maria Murg consumer rights, to follow the application of legislation, to undertake studies and research and examination of national consumer protection laws to harmonize them. Serviciul include în organigrama sa şi o structură denumită Securitatea generală a produselor şi serviciilor, orice stat ce descoperă un produs periculos pentru consum fiind obligat să-l semnaleze imediat Serviciului, care va întreprinde măsuri urgente. Structura la care ne referim are în vedere şi iniŃiativele statelor membre în domeniul securităŃii consumatorilor, a produselor şi serviciilor, cu atribuŃii mai ales în domeniul produselor şi serviciilor care nu fac obiectul reglementărilor specifice în materie de securitate. The service includes the establishment has a structure called the general security products and services, any state that finds a dangerous product for consumption is obliged to immediately notify the Service, which will take urgent action. Structure we refer is considering and initiatives Member States relating to consumer safety of products and services, with particular responsibilities in the products and services not covered by specific safety regulations. În sfârşit, Serviciul include structuri cu atribuŃii privind calitatea produselor şi serviciilor, informarea, formarea şi educarea consumatorilor, tranzacŃiile privind consumatorii etc. Finally, the service includes bodies concerned with quality products and services, information, training and consumer education, consumer transactions, etc.. La propunerea Serviciului autonom pentru politica consumatorilor a fost creată o reŃea informatizată de schimburi de informaŃii care se constituie într-o importantă bancă de date pentru consumatorii din întreaga Europă. The proposal for self-service consumer policy was created a computerized network of information exchange which constitutes an important database for consumers across Europe. ReŃeaua, cunoscută sub denumirea COLINE, cuprinde cinci centre şi pune la dispoziŃia celor interesaŃi informaŃii referitoare la drepturile consumatorilor, inclusiv cele privitoare la legislaŃia şi jurisprudenŃa în domeniu. The network, known as Colin, has five centres and provide information to those interested in consumer rights, including those relating to legislation and jurisprudence in the area. Există preocupări pentru extinderea reŃelei în toate Ńările comunitare şi mai ales pentru extinderea gamei de informaŃii, atât pentru consumatorii individuali, cât şi pentru producători şi comercianŃi. There are concerns for network expansion in all EU countries and especially for extending the range of information, both for individual consumers and for producers and traders. Una din preocupările de primă importanŃă a Uniunii Europene, a organismelor sale specializate, rămâne însă armonizarea legislaŃiei, a cadrului instituŃional în fiecare sector de activitate. One of the forefront of the European Union, its specialized agencies, remains the harmonization of legislation, institutional framework in each sector. Se are în vedere faptul că legislaŃia Uniunii Europene, deja adoptată în mare parte de către Ńările aspirante, constituie viitorul sistem juridic comun cel mai târziu din momentul aderării. It is envisaged that the EU legislation already adopted much of the aspirant countries, is the future of common legal system no later than the time of accession. Sigur, este în interesul Ńărilor aspirante să combine tranziŃia la economia de piaŃă cu adoptarea legislaŃiei comunitare, care poate constitui, pentru ele, un element al tranziŃiei spre economia de piaŃă. Sure, it's in the interest of countries aspiring to combine the transition to a market economy with the adoption of legislation that may be, for them, an element of the transition to a market economy. Strategia de preaderare prevede adoptarea treptată a regulilor PieŃei interne, inclusiv a celor privind protecŃia consumatorilor, fiind necesar să se ia în considerare dacă procesul progresează în mod satisfăcător sau dacă acesta trebuie accelerat, adoptarea unilaterală a unei părŃi importante din legislaŃia Uniunii Europene susŃinând sigur perioada preaderării. Se apreciază că aplicarea legislaŃiei PieŃei interne în general, a celei privind protecŃia consumatorilor, în special, de către Ńările membre sau cele aspirante poate fi accelerată mai ales prin crearea unor relaŃii structurale, multilaterale pentru examinarea legislaŃiei existente, identificarea şi depăşirea dificultăŃilor, a punctelor negre, crearea unor instituŃii care să asigure armonizarea, - 78 - Tudományos Mozaik 6. TPF implementarea, supravegherea şi aplicarea legislaŃiei. Pre-accession strategy provides the gradual adoption of internal market rules, including consumer protection, is necessary to consider whether the process is progressing satisfactorily, or whether it should be accelerated, the unilateral adoption of a large part of EU legislation supporting certain period preaccession. It believes that implementing internal market legislation in general, the consumer, especially by countries or the hoods can be accelerated particularly by creating structural relations, multilateral review existing legislation, identifying and overcoming difficulties, black points, the creation of institutions to ensure harmonization, implementation, monitoring and enforcement. De asemenea, se pot înfiinŃa grupuri de studiu, de lucru, atât la nivelul Uniunii Europene cât şi la nivelul fiecărui stat în parte, care să examineze directivă cu directivă, legislaŃia Uniunii Europene privind protecŃia consumatorilor, şi să o compare cu cea a fiecărui stat în parte, astfel încât să poată fi identificate, fie neajunsurile, fie obiecŃiile care s-ar putea ridica. It also may set up study groups, working both at EU level and at the level of each individual state, to examine the directive to the directive, EU legislation on consumer protection, and compare it with that of each Member in part, so that it can be identified, or weaknesses or objections which might raise. Aceasta deoarece instituŃiile Uniunii Europene au recunoscut dificultăŃile cărora trebuie să le facă faŃă multe state membre sau nemembre în procesul de armonizare a legislaŃiei, ai căror consumatori beneficiau deja de o protecŃie avansată şi care au introdus principiul armonizării minimale. This is because the EU institutions have acknowledged the difficulties which we must face several Member States or members in the harmonization of legislation, whose consumers have benefited from enhanced protection and which introduced the principle of minimum harmonization. Potrivit unui asemenea principiu, aşa cum se menŃiona într-un capitol precedent, un stat membru al Uniunii Europene poate să menŃină sau să introducă măsuri mai stricte de protecŃie a consumatorului, în măsura în care acestea sunt compatibile cu prevederile în domeniu ale Uniunii Europene. Under such a principle, as stated in an earlier chapter, a member of the European Union can maintain or introduce stricter consumer protection, to the extent that they are compatible with the EU in the field. Este de netăgăduit faptul că intensificarea eforturilor Uniunii Europene în direcŃia armonizării legislaŃiei statelor membre sau nemembre în domeniul protecŃiei consumatorilor nu este o acŃiune facilă, ci necesită o atenŃie, o insistenŃă şi o exigenŃă pe măsură. Tocmai de aici rezidă meritul instituŃiilor Uniunii Europene. It is undeniable that the EU step up efforts towards harmonization of legislation of Member States or members of the consumer is not an easy action, but requires attention, an insistence and as a requirement. Precisely here lies the merit of EU institutions. ExigenŃa de care dau dovadă în a impune fiecărui stat în parte o legislaŃie eficientă în domeniu, urmată de acŃiunile întreprinse pentru armonizarea, punerea de acord cu legislaŃia comunitară, „presiunea" pe care o exercită permanent în acest sens, se constituie în argumente solide, transferate apoi în avantaje pentru consumatori, indiferent de Ńara căreia îi aparŃin: consumatorii conştientizează faptul că există un organism de asemenea importanŃă care se ocupă de protecŃia lor, de apărarea drepturilor lor legitime în raporturile cu producătorii şi comercianŃii. The requirement of giving evidence in each State to impose an effective legislation in the field, followed by actions to harmonize legislation consistent with "pressure" that a permanent exercise in this respect, it is the arguments, then transferred into benefits for consumers, regardless of the country to which they belong: consumers realize that there is also an important body in charge of their protection, to defend their legitimate rights in relations with producers and traders. Într-o lume a interdependenŃelor în cadrul pieŃei economice europene şi având în vedere decalajul economic, dar şi managerial pe care cele mai multe întreprinderi din România îl au în faŃă, se face puternic simŃită necesitatea cunoaşterii cerinŃelor specifice - 79 - Consumer protection in Europe Phd. student Ilie C., Prof. Dr. Sambotin L., Phd. student Oana Maria Murg privind securitatea şi calitatea bunurilor şi serviciilor, ale standardelor naŃionale în domeniu 1 . In a world of interdependence in the European economic market and given the economic gap, but also management that most companies in Romania have in front is strongly felt the need to know the specific requirements on safety and quality of goods and services, national standards in field 1. Aceasta, cu atât mai mult cu cât securitatea şi calitatea produselor rămâne una din preocupările majore ale tuturor Ńărilor membre ale Uniunii Europene. This, especially since the safety and quality remains a major concern of all European Union member countries. Într-un asemenea context, şi având în vedere faptul că libera circulaŃie a produselor constituie nucleul alinierii la PiaŃa internă, Directivele comunitare privind „produsele" constituie un element esenŃial în procesul de apropiere a acestor Ńări de Uniune, mai ales în domeniul legislativ şi instituŃional. Se are în vedere supremaŃia protecŃiei consumatorilor în cadrul drepturilor noi ale cetăŃenilor Ńărilor membre ale Uniunii Europene, asigurarea calităŃii produselor şi serviciilor oferite pentru consum, indiferent dacă piaŃa de desfacere este cea unică, europeană sau dacă aceasta este cea naŃională, proprie fiecărui stat european; asigurarea securităŃii produselor şi serviciilor de consum, şi nu în ultimul rând, faptul că securitatea produselor şi calitatea acestora urmăresc o reală exercitare a drepturilor omului, o mai bună protecŃie socială a acestuia. In such a context, and given that the free movement of goods is core to align the internal market, Community Directives on "products" is an essential element in the exercise of these countries to the Union, especially in legal and institutional . It is envisaged consumer supremacy in the new rights of citizens of EU member countries, providing quality products and services for consumption, whether the market is unique, European or whether it is national, each European country's own , product safety and consumer services, and not least the fact that security and quality products aimed at the real exercise of human rights, better social protection of it. Domeniul securităŃii bunurilor şi serviciilor este supus legislaŃiei comunitare, atât în conformitate cu sistemul precedent al Directivelor, ce prevede, în baza articolului 100 din Tratatul Ńărilor membre ale Uniunii Europene, standardele tehnice, cât şi în concordanŃă cu „noua abordare", potrivit căreia, armonizarea legislaŃiei naŃionale referitoare la produse sau anumite categorii de produse se limitează la stabilirea cerinŃelor esenŃiale cu privire la securitate 1 . Atunci când aceste cerinŃe nu sunt aplicabile, legislaŃia este completată, prin generalizarea principiilor echivalenŃei şi recunoaşterii mutuale a regulilor şi standardelor privind securitatea produselor din celelalte state membre. Security goods and services is subject to Community law, as under the previous system of Directives, which provides, under Article 100 of the Treaty of European Union member countries, technical standards and in accordance with the "new approach that, harmonize national legislation relating to products or product categories is limited to defining the essential requirements on safety 1. When these requirements are not applicable legislation is supplemented by generalizing the principles of equivalence and mutual recognition of product safety rules and standards of other Member States. Complementar abordării pe categorii, a fost identificată necesitatea unei legislaŃii orizontale, globale, care să abordeze toate produsele de consum, ale cărei aspecte privind securitatea nu au fost acoperite de către Directivele specifice verticale. Complementary approach by category of the identified need for horizontal legislation, comprehensive, addressing all consumer products, of which security issues were not covered by specific Directives vertical. în acest sens, alături de Directiva 85/374/CEE privind răspunderea faŃă de produsele defecte, Directiva 92/59/CEE privind securitatea generală a produselor urmăreşte să stimuleze producătorii şi să acorde o atenŃie specială aspectelor privind securitatea produselor pe care doresc să le comercializeze în cadrul Ńărilor membre ale Uniunii Europene. in this connection along with Directive 85/374/EEC concerning liability for defective products, Directive 92/59/EEC on general product safety is to encourage producers and to pay - 80 - Tudományos Mozaik 6. TPF special attention to product safety issues that they wish to sell in the European Union member countries. Directiva privind securitatea generală a produselor comportă două obiective complementare: Directive on general product safety involves two complementary objectives: a) primul, de tip preventiv, ce constă în stabilirea în domeniul securităŃii produselor a unui cadru comunitar al cerinŃelor armonizate, care va trebui să fie respectate de statele membre, producători sau furnizori. Directiva impune producătorilor, importatorilor şi vânzătorilor o cerinŃă generală de securitate, respectiv obligaŃia de a comercializa în exclusivitate produse sigure, obligaŃie completată şi de altele secundare, ca de exemplu aceea de a urmări comportarea produselor în consum; a) first, the preventive type, which involves the security products of a Community framework of harmonized requirements that must be met by Member States, manufacturers or suppliers. Directive requires manufacturers, importers and sellers a general safety requirement , that the obligation to market only safe products, supplemented by other secondary obligation, like that of track products in consumer behaviour; b) al doilea obiectiv, de natură corectivă, are în vedere procedura de urgenŃă în cazul în care produsele comportă pericole pentru consumatori. b) The second objective, such remedy, is considering emergency procedure if the products comprising hazards to consumers. Directiva integrează procedura privind sistemul schimbului rapid de informaŃii, potrivit căruia este obligatorie notificarea măsurilor de urgenŃă luate de statele membre în scopul prevenirii, restrângerii sau prevederii unor condiŃii speciale de comercializare sau utilizare posibilă a unui produs sau game de produse, pe teritoriul statelor membre, ca urmare a unui pericol serios şi imediat pentru sănătatea şi securitatea consumatorilor, prezentat de către acel produs sau gamă de produse, în cazul folosirii în condiŃii normale şi previzibile. Directive integrates the procedure on a rapid exchange of information, notification is mandatory that the emergency measures taken by Member States for the prevention, restriction or provision of any special marketing or possible use of a product or range of products within Member States, following a serious and immediate threat to consumer health and safety, presented by that product or range of products for use in normal and predictable. O asemenea procedură este completată de obligaŃii speciale, cu scop corectiv, inclusiv retragerea, dacă este cazul, a produselor de pe piaŃă. Such a procedure is completed by special obligations, the remedial purpose, including withdrawal, if any, products on the market. Directivele comunitare cuprind măsuri concrete privind securitatea unor produse (jucării, produse textile, cosmetice, produse alimentare, farmaceutice etc). Community Directives include specific measures of security products (toys, textiles, cosmetics, foodstuffs, pharmaceuticals, etc.). Astfel, în ceea ce priveşte jucăriile, Directiva Consiliului 88/378/CEE din 3.05.1988, adoptată în cadrul sistemului „noii abordări", conŃine prevederi despre necesitatea ca libera circulaŃie şi comercializare a jucăriilor să fie supuse unor reguli uniforme, bazate pe obiectivele ce vizează protecŃia sănătăŃii şi securităŃii consumatorului. Se formulează cerinŃa potrivit căreia jucăriile să fie comercializate numai în cazul în care ele nu pun în pericol securitatea sau sănătatea utilizatorilor sau terŃilor, în condiŃii de utilizare conform destinaŃiei lor sau într-un mod previzibil, Ńinând seama de comportamentul normal al copiilor. Marcarea trebuie să se facă potrivit prevederilor din Directivă, ea atestând, fie că jucăriile sunt conforme standardului european sau cu securitatea jucăriilor, fie, în cazul jucăriilor ce nu satisfac în totalitate standardul european, că ele sunt conforme unui model atestat, în acest ultim caz, producătorul va respecta procedura de examinare de tip Comunitatea Europeană, prin supunerea modelului unui organism de atestare recunoscut, care a certificat că acest model a satisfăcut cerinŃele de securitate stabilite de Directivă. Thus, in terms of toys Council - 81 - Consumer protection in Europe Phd. student Ilie C., Prof. Dr. Sambotin L., Phd. student Oana Maria Murg Directive 88/378/EEC of 3.05.1988, adopted within the "new approach", contains provisions about the need for free movement and marketing of toys to be subject to uniform rules, based on objectives aimed at protecting the health and consumer safety. It makes the requirement that toys be sold only if they do not endanger the safety or health of users or third parties under conditions of use as intended or in a predictable manner, taking into account the normal behaviour of children. marking must be made under the provisions of the Directive, it furnished, whether European or toys comply with toy safety standard, or, if toys do not fully meet the European standard, that they conform to a model certificate, in the latter case, the manufacturer will comply with the examination procedure of the European type, by subjecting the model to a recognized certification body that certified that this model has met the security requirements set by the Directive. În ceea ce priveşte produsele cosmetice, Directiva 76/768/CEE din 27/07/1976 stipulează obligativitatea ca produsele din această gamă comercializate în cadrul Uniunii să nu pună în pericol sănătatea oamenilor atunci când acestea sunt folosite în condiŃii normale sau previzibile. Regarding Cosmetics Directive 76/768/EEC of 27.07.1976 stipulates a requirement that products marketed within the range which does not endanger human health when used under normal or foreseeable. Aspectele privind securitatea produsului sau serviciului trebuie cunoscute în vederea diminuării riscurilor şi implicit a răspunderii juridice, fiind necesare cel puŃin două categorii de măsuri: Questions of security product or service to be known in order to reduce default risk and legal liability, is required at least two categories of measures: a. identificarea standardelor de securitate aferente, astfel încât să existe posibilitatea de a face cât mai eficientă formularea specificaŃiilor produsului sau serviciului; identification of relevant security standards in order to be able to make the most efficient formulation of the product or service specifications; b. efectuarea încercărilor de evaluare a proiectului şi a încercării prototipului (modelului) din punct de vedere al securităŃii, precum şi documentarea rezultatelor încercărilor. conducting tests to assess the project and test prototype (model) in terms of safety and documentation of test results. Calitatea produselor, tehnologiilor şi serviciilor reflectă interesul direct şi imediat al oricărui producător, indiferent că acesta aparŃine sau nu Ńărilor membre ale ComunităŃii Europene. Quality products, technologies and services directly and immediately reflect the interests of all producers, whether it belongs to the members of the European Community. Pe de altă parte, un deosebit rol în înlăturarea barierelor în circulaŃia liberă a bunurilor şi serviciilor în spaŃiul PieŃei Interne Unice îl au măsurile în domeniul asigurării calităŃii acestora, al standardizării, certificării şi acreditării lor. On the other hand, a great role in removing barriers to free movement of goods and services in the single internal market space they have measures in their quality assurance, standardization, certification and their accreditation. În cadrul Ńărilor membre ale Uniunii Europene, directivele comunitare cuprind cerinŃele esenŃiale privind siguranŃa în funcŃionare a produselor, standardele armonizate destinate orientării activităŃilor în domeniul calităŃii fiind adoptate fără nici un fel de modificare, ca standarde naŃionale. In the European Union member countries, EU directives contain essential requirements on the functional safety of products, harmonized standards for guidance on quality activities being adopted without any change, as national standards. Cu cât Ńările europene vor întârzia să-şi armonizeze structurile, politicile şi reglementările în domeniul calităŃii cu cele practicate de statele membre ale ComunităŃii Economice Europene, cu atât vor fi mai puŃin competitive pe piaŃă internaŃională. The European countries will be late to harmonize structures, policies and regulations on quality with those of Member - 82 - Tudományos Mozaik 6. TPF States of the European Economic Community, the will be less competitive on international market. Ideea urmăririi modului de asigurare a calităŃii produselor destinate consumului în Ńările comunitare nu este deloc nouă, ea a apărut încă la sfârşitul anilor 70, când a fost realizat un studiu privind „influenŃa tehnicilor de asigurări a calităŃii asupra controlului de administrare pe piaŃă a anumitor produse industriale", idee concretizată însă numai o dată cu realizarea PieŃei Unice, în decembrie 1992. O asemenea gândire porneşte de la faptul că nu trebuie să existe diferenŃe fundamentale între ceea ce se numeşte aprobare de model într-un sector, omologare de tip în altul, autorizaŃie de punere în comercializare într-un al treilea, şi că, definind câteva proceduri de control tip, se poate acoperi ansamblul nevoilor susceptibile de a se exprima atunci când se doreşte reglementarea unei categorii de produse. The idea of tracking how quality products for consumption in EU countries is not new, it has existed since the late 70, when he was a study on "the influence of quality assurance techniques of management control the marketing of certain products industrial ", but only an idea materialized with the single market, in December 1992. Such thinking is based on the fact that there must be fundamental differences between what is called pattern approval in a sector type to another , formal marketing authorization in the third, and that control procedures defined several types, can cover all needs are likely to be expressed when desired regulation of product categories. Complexitatea tehnologiilor şi produselor actuale, nivelul înalt de exigenŃă al consumatorilor şi mai ales diversitatea produselor oferite pieŃei, impun ca o condiŃie de existenŃă, abordarea calităŃii bunurilor şi serviciilor ce fac obiectul comercializării într-o concepŃie sistemică, ce presupune mai întâi un ansamblu de structuri organizatorice, responsabilităŃi, proceduri, procese şi resurse, care au drept scop final realizarea conducerii calităŃii, iar în al doilea rând, asigurarea acesteia, atât în ansamblul procesului de proiectare şi realizare a produsului, cât şi în fiecare secvenŃă a acestui proces. The complexity of current technologies and products, consumers demanding high level and especially the diversity of products offered to the market, require as a condition of existence, addressing the quality of goods and services subject to marketing in a systemic concept, which involves first a set of structures organizational responsibilities, procedures, processes and resources aimed at finally achieving quality management, and secondly, ensuring that, so the whole process of product engineering and design, and each sequence of this process. Potrivit literaturii de specialitate, asigurarea calităŃii presupune, „un ansamblu de acŃiuni planificate şi sistematice necesare pentru a da încrederea corespunzătoare că un produs sau serviciu va satisface condiŃiile de calitate specificate". According to literature, quality assurance requires "a set of planned and systematic actions necessary to give adequate confidence that a product or service will satisfy specified quality requirements. O definiŃie asemănătoare este dată şi de normele CEE, potrivit cărora asigurarea calităŃii presupune „un ansamblu de acŃiuni planificate şi sistematice, menite a furniza încrederea adecvată că produsele şi serviciile ce urmează a fi comercializate satisfac cerinŃele urmărite în aplicare de un organism independent". Pentru a fi eficientă, asigurarea calităŃii, care de fapt reprezintă un instrument al conducerii, implică o evaluare permanentă a factorilor care influenŃează gradul de adecvare a proiectului sau a specificaŃiilor la aplicaŃiile prevăzute, precum şi verificări şi audituri ale operaŃiilor de producŃie, montaj şi inspecŃie. A similar definition is given and the EEC rules, that the quality assurance involves "a planned and systematic series of actions designed to provide adequate confidence that products and services to be sold satisfy the requirements sought out by an independent body. For To be effective, quality assurance, which really is a tool of management, involves a constant evaluation of factors influencing the adequacy of the design or specifications provided applications and checks and audits of manufacturing operations, assembly and inspection. - 83 - Consumer protection in Europe Phd. student Ilie C., Prof. Dr. Sambotin L., Phd. student Oana Maria Murg Rezultă că asigurarea calităŃii presupune trei proceduri, respectiv: That quality assurance involves three procedures, namely: • verificarea primară (controlul produselor şi supravegherea sunt făcute de un agent de stat şi cuprinde controlul fiecărui instrument în parte sau controlul statistic al primary verification (control and monitoring products are made by a State agency and include control of each instrument in part or statistical control organizării producŃiei); organization of production); • verificarea periodică de către organisme agreate ce se adresează mai ales deŃinătorilor de instrumente supuse controlului, fiindcă se efectuează numai atunci când cel ce o solicită dispune de mijloace de verificare a parcului său de aparate; periodic verification bodies approved that addresses mainly controlled tool holders, because it is effected when one asks who has the means to verify its fleet of vessels; • verificarea după operaŃii. verification from surgery. CerinŃele generale ale standardului de certificare a sistemului de calitate, elaborat în vederea promovării încrederii în modul de certificare a sistemului de calitate au, în principal, în vedere accesul liber al tuturor furnizorilor la serviciile organismului de certificare şi administrarea nediscriminatorie a procedurilor de lucru ale acestuia. The general requirements of the standard quality system certification, designed to promote confidence in the way of quality certification system, mainly in the free access of all of the certification services providers and non-discriminatory administration of its working procedures . Prezentând preocupările ComunităŃii Europene în ceea ce priveşte calitatea bunurilor şi serviciilor destinate consumului, este absolut necesar, în concepŃia noastră, să fie abordate, fie şi numai succint, încă două concepte: calitatea totală şi controlul calităŃii, ambele bucurându-se de o deosebită atenŃie din partea organismelor de profil ale Uniunii Europene. Presenting Community concerns regarding quality of goods and services for consumption, it is absolutely necessary in our design to be addressed, if only briefly, two concepts: total quality and quality control, both enjoying special attention the profile of EU bodies. Calitatea totală reprezintă, de fapt, un ansamblu de preocupări şi metode reunite la nivelul unei întreprinderi, astfel încât să se obŃină, pe de o parte, o generalizare a activităŃii pentru calitate în toate domeniile, pentru toate legăturile funcŃionale şi operaŃionale, iar pe de altă parte, implicarea tuturor celor responsabili în asigurarea calităŃii, pe tot parcursul ciclului de viaŃă al produsului şi printr-un management participativ, care să polarizeze relaŃia furnizorclient-consumator. Overall quality is actually a set of concerns and methods collected in an undertaking so as to obtain, on the one hand, a generalization of the work for quality in all areas, for all functional and operational links and the Moreover, the involvement of all those responsible in ensuring quality throughout the product life cycle management through a participatory, to polarize the supplier-customer-consumer relationship. Controlul calităŃii reprezintă ansamblul activităŃilor de măsurare, examinare, încercare sau calibrare a uneia sau mai multor caracteristici ale unui produs, unei activităŃi, unui proces etc, în scopul comparării rezultatelor obŃinute cu cerinŃele şi exigenŃele specificate şi determinării conformităŃii fiecărei caracteristici. Quality control is all measurement activities, examination, testing or calibration of one or more characteristics of a product, activity, process, etc. in order to compare results with specified requirements and demands of each characteristics and determine compliance. Este clar deci, că asemenea activităŃi presupun tehnici şi acŃiuni operaŃionale, având drept scop, atât supravegherea unui proces, cât şi eliminarea cauzelor performanŃelor necorespunzătoare, ale „punctelor negre" pe toate fazele procesului de producŃie, astfel încât să se obŃină eficienŃa dorită. De asemenea, trebuie reŃinut faptul că activitatea de control a calităŃii presupune atât controlul propriu-zis al producŃiei, cât şi pe cel al echipamentelor de măsurare şi încercare, ambele urmate de acŃiuni corective. It is clear therefore that such activities involve technical and operational measures, - 84 - Tudományos Mozaik 6. TPF aimed at both monitoring process and eliminating the causes of poor performance, the "black spots" on all phases of the production process so as to obtain the desired efficiency. The It should also be noted that quality control activities would include proper control of production and that of measuring and test equipment, both followed by corrective actions. În ceea ce priveşte celelalte activităŃi strâns legate de asigurarea calităŃii standardizarea, certificarea şi acreditarea -acestea se bucură de o atenŃie deosebită atât în legislaŃia Uniunii Europene, cât şi a fiecărui stat membru în parte. Regarding other activities closely related to quality assurance - standardization, certification and accreditation-it enjoys the special attention both in EU legislation and each Member State. Dacă ne-am opri la acreditare, declaraŃia CEE de conformitate impune ca atunci când producătorul doreşte să beneficieze de o certificare a calităŃii bunurilor ce urmează să fie comercializate, va trebui să solicite unui organism abilitat şi recunoscut ca atare, evaluarea întregului său sistem de calitate. If we stop the accreditation EEC Declaration of Conformity requires that when the manufacturer wants to have a quality certification of the goods to be sold, will have to apply a body is recognized as such, its whole system of quality assessment . Sistemul de acreditare are drept obiectiv principal constituirea într-o reŃea, pe bază de voluntariat, a laboratoarelor de încercări care, pe baza capabilităŃii de care dispun, permit atestarea şi implicit recunoaşterea valorii încercărilor realizate într-un anume laborator. Accreditation system aims primarily at establishing a network on a voluntary basis, laboratory testing, on the capabilities they have, to attest and implicitly recognize the value of tests performed in a particular laboratory. Acordarea acreditării se face în baza unei proceduri speciale, ce prevede toate acŃiunile ce trebuie întreprinse de laboratoare şi de organismele de acreditare, pentru o riguroasă evaluare a capabilităŃii. The granting of accreditation is based on a special procedure, which provides all the measures to be undertaken by laboratories and accreditation bodies for a rigorous assessment of capability. în sfârşit, menŃionăm că acreditarea se acordă unui laborator numai pentru una sau mai multe unităŃi tehnice, bine definite, specializate în efectuarea unei încercări stabilite concret şi nu pentru întregul ansamblu al activităŃilor prestaŃiilor sale. Finally, note that laboratory accreditation is granted only for one or more technical units, well defined, specialized in making concrete and not a test set for the whole of the activities of its benefits. Integrarea calităŃii presupune de fapt reconcilierea a două puncte de vedere, respectiv aprecierea calităŃii ca un drept propriu fiecărui individ în parte iar, pe de altă parte, calitatea este efectul exercitat de bunurile şi serviciile de consum asupra însăşi calităŃile vieŃii individului. Integrating quality actually involves reconciling two ways, namely as a proper assessment of the quality that every individual and on the other hand, quality is the effect exerted by consumer goods and services on the individual quality of life itself. în ultimă instanŃă, toate acŃiunile umane trebuie structurate astfel încât să se realizeze satisfacŃia consumatorilor şi implicit apărarea drepturilor şi asigurarea protecŃiei acestora. Ultimately, all human actions should be structured so as to achieve customer satisfaction and thus safeguard the rights and ensuring their protection. Pornind de la cele prezentate în acest subcapitol, rezultă în mod indubitabil faptul că numai prin calitate, competitivitate şi eficienŃă putem promova produsele şi serviciile româneşti pe piaŃa europeană şi mondială. From those presented in this chapter, resulting in no doubt that only through quality, competitiveness and efficiency can promote Romanian products and services on the European and global. Aderarea României la Europa Occidentală nu se hotărăşte neapărat la Bruxelles sau Strasbourg, ci mai ales în întreprinderile şi în agricultura României, prin produsele şi serviciile oferite consumatorilor, fie ei interni, fie din afara graniŃelor, prin calitatea vieŃii de zi cu zi. The accession of Romania to Western Europe is not necessarily act in Brussels or Strasbourg, but especially in business and in Romanian agriculture by products and services offered to consumers, be they domestic or abroad, the quality of everyday life. - 85 - Consumer protection in Europe Phd. student Ilie C., Prof. Dr. Sambotin L., Phd. student Oana Maria Murg Bibliography Froman, B., ş.a., Quality & environment – Vers un Systeme de management integre, AFNOR, Paris, 1998. Fruja L, Jivan AL., Marketingul serviciilor, Ed. Nero-G, Timişoara, 1999. Fruja I., Jivan AL., Economia serviciilor, Ed. Mirton, Timişoara, 2006 Harnau Silvia , Protectia consumatorului , 2008 Hardy, Cyntia, Managing Strategic Action: Mobilizing Change, Readings and Cases, Sage, London, 1994. Negrea M., Fundamentele stiintei marfurilor, 2007 Paraschivescu A. O ., Managementul calitatii marfurilor alimentare, Editura Tehnopress PATRICHE,D, PISTOL GH., Protectia consumatorilor, editura Regia Autonoma ”Monitorul oficial”; Bucuresti,1998 Pizzio J.-P., Code de la consommation, 2ème édition, Montchrestien, Paris, 1996; Sauphanor N., L’influence du droit de la consommation sur le système juridique, Librairie Générale de Droit et de Jurisprudence, Paris, 2000; Sâmbotin, L., Managemet agricol, Editura Mirton, Timişoara, 1996. Teodorescu N., Cătoiu I., Comportamentul consumatorului. Teorie şi practică ; Editura Economica - 86 - Tudományos Mozaik 6. TPF CULINARY TOURISM IN BANAT Petroman I.∗, Petroman Cornelia, Balan Iona, Trifu C., Turneanu Mara, Popovici C. The culinary heritage of Romania doesn't have the reputation of other cuisines, and it doesn't allow rural regions to be identified through it. The causes are multiple: historical (frequent wars in the region, population migration), sociological (extinction of large families, modern cooking), socio-economical (decrease of self-consumption, increase in working women), economical (increase in well-being, progress of agroalimentary products manufacturing techniques), changes in agro-alimentary market and personal choices (social, financial, culinary preferences), etc. We believe there's still much to do in order to identify a local cuisine in Banat, and much more for Timis County. Key words: cultural tourism, gastronomy, Banat. Introduction The culinary heritage of Banat can be identified when the following criteria are met: − food identified by the local community as “trademark”; − products nominated as “first class food” within a specific and suggestive classification of local community lifestyle and specific social elements; − food must have significant meaning, identified as “communication tool”; − certain important foods must be identified as “symbolic elements”. Results and Discussion The “cultural” tourist, more than any other kind of tourist, has travelled many places and has accumulated much experience in tourism, is sophisticated and expects good quality for money spent. If treated as a special guest at someone's table, and if he feels welcome and comfortable, he returns home satisfied and with a lot of good memories – the main characteristics of a good vacation. This is the essence of culinary tourism. Promoting Banat Cuisine It's certain that local cuisine in Romania doesn't have the reputation of other cuisines that allow instant identification. The causes are multiple: historical (frequent wars in the region, population migration), sociological (extinction of large families, modern cooking), socio-economical (decrease of self-consumption, increase in working women), economical (increase in well-being, progress of agro-alimentary products manufacturing techniques), changes in agro-alimentary market and personal choices (social, financial, culinary preferences), etc. Promoting Banat Vineyards and Wines ∗ Banat`s University of Agricultural Sciences and Veterinary Medicine, Timisoara, Faculty of Agricultural Management - 87 - Culinary tourism in Banat Petroman I., Petroman Cornelia, Balan Iona, Trifu C., Turneanu Mara, Popovici C. The recent town of Recas, together with its 6 surrounding villages (Bazos, Herneacova, Izvin, Nadas, Petrovaselo, Stanciova), has a population of approximately 8,560 of various ethnic origin (Romanians, Hungarians, Serbs, Croatians, Germans, Gypsies). 21 km from Timisoara, Recas is situated on national road DN6 (European E70), and has access to the Timisoara Airport, only 20 km away. The first historical mention of Recas was in 1319, as a feud, fortress, and burg, under Turkish, Austrian, Hungarian, and Romanian rule. Although during recent years it started to widen its activities, Recas is best known for the quality of its wines. Recas Wine houses have a visiting program that includes the vineyards and wine tasting in its 50 years old cellars. Contact person: Marius Pasca, Tourism Section. The program includes: − visit to the vineyard with detailed presentation of culturing technologies; − visit to the wine processing complex with detailed presentation of technological processes; − visit to the cellars with presentation of wine ageing process, wine bottling and bottled wines expo; − wine tasting and wine tasting techniques; Wine tasting options proposed by Recas Wine houses are: − 7 wines tasting; − 7 wines tasting plus traditional menu (goulash) with complementary wine; − 7 wines tasting plus traditional menu (pork roast, chicken roast, baked potatoes, and vegetable or pickle salads) with complementary wine. If solicited, Recas Wine houses can provide a more varied menu to better complement the large variety of wines. Now, the following question seems only fare: Is the above program enough to make the most of these wonderful gifts of Recas? Wine tasting tourism is widely spread in Australia. For instance, the Winemakers' Federation of Australia thinks that there are three important aspects in wine tasting: visitors’ expectations, successful wine house, and a good first impression. Visitors’ expectations People come to wine houses for a number of reasons, the most common being: − to have fun; − to learn about wine in general, a particular wine house or a particular wine region; − to taste wines; − to buy wine. Most of the visitors of a wine house are there as part of a day trip, a mini-vacation or a weekend, and it's hard to believe that they are willing to travel 1-2 hours by car just to buy a bottle of wine. Considering that after tasting 7 different kinds of wine it's not well advised to drive, wine tourism must take at least 2 days, therefore winemakers should consider the following aspects: − housing for visitors; − dining places, coffee houses; − owners and locals hospitality; − variety and authenticity of attractions; − moving conditions (buses, roads), information availability, maps; − valuable advices on all discussed issues. - 88 - Tudományos Mozaik 6. TPF All of these components of tourist experience must rise up to the expectations of the tourists if organizers wish to avoid bad experiences that would reflect poorly on their business. Because people who visit a wine house do it to repeat a good experience or because it was recommended to them, it's very important for owners not to neglect any of the aspects mentioned above. Why would anyone rather visit a wine house than buy a bottle of wine from the local supermarket? Because the visitor of a wine house wants more than just buying some wine. He wants to have an unforgettable experience that he simply cannot have in the supermarket, which makes them expect more from the personnel and provided services: − to taste wines; − to learn something new in an informal environment, not feeling inadequate or awkward; − to discover new sensations, new tastes, new wine experiences to bring back home. The single most important difference between buying a bottle of wine from the supermarket and visiting a wine house is that the first is just part of a larger and ordinary shopping experience, while the latter is part of a little vacation, spare time, fun time that puts the visitor in a different state of mind. Although a wine house is still just a business, the manager must have in mind that visitors expect to be trained and entertained as well. That's why people who work in this business must have the same skills as hotels or restaurants employees. Moreover, wine house personnel must be able to interact with visitors more than supermarket tellers, for example. In order for a wine house business to become successful, it must be well positioned in the region and meet the following criteria: - to have a well known brand or identity; - to offer good access, road signs and clear information; - good pre-publicity and public relations; - wide variety of good foods; - good housing conditions; - varied attractions for the visitors. When the respective tourist destination meets most of these criteria, it reaches the sustainable critical mass as tourist destination with full rights. It’s the meeting place for two industries – wine and tourism industry. The positioning of the wine house is of utmost importance. Strategic placements are: - important road nearby; - good market nearby; - well known tourist region. Concerning wine houses, competition must not be avoided. On the contrary, the presence of two good wine houses strengthens the value of the region and increases consumer interest. Public awareness is easily achieved if more owners join together. Creating a successful wine house In order for a wine house to be successful, that is to be revisited or be visited by a large number of tourists, it must be memorable: - good design and overall physical appearance, together with environment integration; - interior ambient; - service and personnel qualities; - good wines. It’s not enough to only meet some of these criteria to create an unforgettable experience for the visitors. Even if the wine is exquisite, if the service is unprofessional, if - 89 - Culinary tourism in Banat Petroman I., Petroman Cornelia, Balan Iona, Trifu C., Turneanu Mara, Popovici C. people feel intimidated or the aspect of the wine house is not satisfactory, the quality of the wine will soon be forgotten and the visitors will only remember the negative aspects. That’s why every wine house manager must be aware that the personnel should be impeccable in all aspects, bust most importantly in the way they communicate and relate to the clients. They must know the meaning of body language, and how to “read” the client in a few minutes. This means: - to know what mood they are in; - to find out what knowledge they have concerning wines in order to anticipate their needs and expectations (tasting preferences and questions that need answers); - to find out what their expectations are regarding their visit to the wine house. If the staffs consist mostly of sociable people there will be no problems. The basic rules should be: - never assume anything, and mostly never to judge the status of a client from the car they drive or the clothes they wear or how they talk; - be nice to everybody. Two categories arise from the mass of wine consumers: - the connoisseurs, who become more and more demanding and are regular clients of wine houses or wine stores; - the ignorant, who wish to be initiated in wine tasting and learn about wines in an informal and fun environment in order to be willing to buy. The reality is that an owner or a manager doesn’t just sell wine and food, but also hospitality, feelings, fun, the entire region. If he succeeds at this, the visitor will not only be a simple one-time client, but a loyal customer that will surely come back and tell other people about his experience, will buy the specific wine on other occasions as well because he liked it or because it reminds him of good times. Creating a good first impression A successful wine house should look like this: - entrance – the first impression always counts; the entrance must be easy to find, adequately labelled, as most customers may have never been there before; - front sign – it’s the first thing that shows what it looks like inside; it must contain information like opening hours; - parking lot – dirty shoes are not a good start when visiting a wine house; it should not be a closed parking lot, but an opened, well drained, free of potholes; - landscape – the style, the status, and the aspect are very important; a few plants or a little garden should be enough; - exterior – the exterior aspect of the building ensures the mental image of the place; regardless of style (historical, rustic, folkloric, modern, little or large) the exterior should be authentic and pay attention to details, function, and innovation ; - interior – the interior should be refurbished, paying attention to details, function, and innovation rather than design; - image – the image should be consistent with the brand image of the product; the image should be as important as the label of the bottled wine, especially if the wine house is the main retail facility for the product; - surroundings – the terrace, picnic place, playground are important as well; if parents can safely leave their children alone for a couple of minutes, they can also taste a little wine and even buy some; - interior-exterior relationship – both visually and physically the exterior and interior should be interconnected by structural and design elements (doors, large windows with panoramic view) that should suggest the smooth flow between them; - 90 - Tudományos Mozaik 6. TPF - ambiance – it should be welcoming starting with the entrance (if it’s cold outside, nothing could be more inviting than a warm fireplace) and the restrooms should be impeccable; - walls – they shouldn’t be filled with diplomas and trophies, but old photographs as well, that should represent the history of the wine house or the region; we shouldn’t forget that visitors come to such places to also learn something new, nut just to taste wine. The wine house’s inventory should contain the following elements, often neglected by the owner or the manager: - information concerning wine: grape varieties shown by posters (reasons to cultivate them, photographs with grapes, wine preparation processes, information on how climate affects the quality of wine, etc.), by collages (vineyard maintenance activities, main characteristics of the vineyard, important moments, tools of the trade, etc.); - use and promotion of local talents: the wine house should have a space designed as a little exhibition spot for local artists or craftsmen (ceramics, metalwork, wood sculptures, glasswork, sowing, etc.), thing from which the wine house can benefit from in percentages; - the association with other tourist attractions: such as parks, museums, historical sites, etc.) in order to give it a new dimension; - children attractions: a little playground, special chairs, etc. Last, but not least, the aspect to consider is staff training level which is as important as the quality of the wine. It’s not enough that the staff know every detail about the products, but it’s important they know how to talk to people, how to say hello, how to deal with several customers at the same time, how to “read” the clients, how to give information, and finally how to sell. Professional formation of a wine house’s staff should include: - how to treat customers (including how to say hello and how to deal with clients when the staff is busy); - how to sell retail (including banking transactions and stock control); - what to know about products (detailed knowledge about the vineyard and products, including grape sorts, best years, vineyard size, wine sorts, wine grading); - how to be hospitable (including how to conduct a tasting and how to responsibly serve alcoholic drinks); - what to know about the region (other restaurants, coffee places, tourist attractions, etc.); - how to professionally sell products (including how to identify and look for repeated sells, and establishing a long term business relationship, without wasting any opportunities). Conclusions We believe there's still much to do in order to identify a local cuisine in Banat, and much more for Timis County. Tourists come to a given region to explore its character, food, lifestyle, cultural attractions, to visit relatives and friends, and more and more often to simply relax. We can’t neglect the search for plain fun, stress relief, change of scenery, being with the loved one(s). - 91 - Culinary tourism in Banat Petroman I., Petroman Cornelia, Balan Iona, Trifu C., Turneanu Mara, Popovici C. the sentimental investment makes tourists have great expectations from a visit to a wine house. The best thing an owner or a manager could do is to first take a trip for him, even to other wine houses, to be able to see and know what it is to like or to dislike; it’s the only way to know what to avoid in his own wine house. - 92 - Tudományos Mozaik 6. TPF Bibliography 1. Leader-Elliott, L. (2005). Cultural Landscapes of a tourism destination: South Australia’s Barossa Valley. Understanding Cultural Landscape Symposium, 11-15 July 2005, Flinders University, Adelaide, Australia. 2. Niculae, A. I. & Marian, C. (2006). Agroturism şi marketing agroturistic. Bucureşti: Editura Ceres: 321. 3. Quijano-Caballero, C. Cultural Tourism and Cultural Heritage. In D. A. Jelinčić (Ed.). Culture: A Driving Force for Urban Tourism. Zagreb: Institute for International Relations: 65. 4. Petroman I., Petroman, P. (2006). Introducere în turismul cultural. Timişoara: Editura Eurostampa. 5. http://www.recaswine.ro/CrameleRecas/agroturism. 6. www.wfa.org.au. - 93 - Tudományos Mozaik 6. TPF CULTURAL COMPONENTS OF THE TIMIŞ COUNTY (ROMANIA) Petroman Cornelia∗, Petroman I.∗, Bălan Ioana∗, Marin Diana∗, Trişcău I. ∗ Cultural tourism, a sub-category of tourism, covering the culture (and, particularly, fine arts forms) of a country or region, was defined, over a decade ago, as the movement of people to cultural attractions located far from their normal place of residence in order to gather new information and experiences that satisfy cultural needs. It is important to see hoe the concept of culture evolved in time to better understand what differentiates cultural tourism from other types or sub-types of tourism and the relationship between tourism and culture, on one hand, and culture and tourism, on the other hand. Culture means common knowledge and models developed by a group of people to perceive, interpret, express and interact with the social environment. Keywords: cultural tourism, cultural components, Timiş County Introduction Culture has been defined in many ways but the simplest one is to define it as a learned behaviour shared by a community of human beings that interact. Culture means collective programming the human mind that differentiates the members of a category of people from others. It consists mainly of symbolic, ideatic and intangible aspects of human societies (2). The essence of culture does not consist in objects, tools, or other tangible cultural elements, but in the way the members of the group interpret, use and perceive them. It is the values, the symbols, the interpretations and perspectives differentiate a people from another one in modern societies, and not the material objects or other tangible aspects of the human societies (1, 2, and 3). Results and Discussion The system of symbolic significance of the culture contain three major components – high culture, folklore and popular culture, and multiculturalism (Table 1) – that we have completed with the main four languages spoken in the Timiş County. Table1. Components of culture CULTURE The system of symbolic significance High culture Heritage Art galleries Museums Historical sites Natural sites Performing arts Dance Events Music Theatre Folklore and popular culture Life styles Festivals Gastronomy Social environments Crafts Traditions Multiculturalism Mass culture Language Vernacular architecture Shopping Amusements Film Electronic mass media Sports Romanian Hungarian German Serbian ∗ Ethnic symbols Religious events Ethnic events Communit y festivals Banat`s University of Agricultural Sciences and Veterinary Medicine, Timisoara, Faculty of Agricultural Management - 95 - Cultural Components of the Timiş County (Romania) Petroman Cornelia, Petroman I., Bălan Ioana, Marin Diana, Trişcău I. Source: after McCartney & Nadkarni (2003: 4) In everything that follows we will use this classification to present in detail the policies of intervention in the cultural tourism such as practiced at present in the Timiş County in order to contribute to the improvement of tourism activities. We need to stress, from the very beginning, that the policies of intervention in the field of cultural tourism can aim at developing this type of tourism at the level of either a single locality or of a single direction of development. Thus, if we have in mind a city such as Timişoara, for instance, such a strategy could have as a starting point the idea of turning Timişoara, once called “the small Vienna”, a main cultural tourism destination of Western Romania. In order to turn this dream into reality, we should commit to gathering arts and cultural and tourism sectors so that we can supply our visitors experiences that satisfy them and enrich them. Such an ambitious project would aim at reaching at least three objectives: 1. Enforcing the perception of Timişoara as a rich artistic and cultural destination through: - Identifying the place of arts and culture on the ground of market analysis (by integrating research concerning the market of art and cultural products in the regional and national research in the field; by auditing cultural products ready to be marketed); - Promoting genuine artistic and cultural events that reach national and international standards (by integrating artistic and cultural festivals of the urban area into tourism networks; establishing a memorandum between the organisers of festivals and the Ministry of Tourism; by integrating first class cultural attractions in the marketing of the Ministry of Tourism; by establishing and enforcing the links between mass media and the programmes of familiarisation with the tourism industry; by identifying as early as possible high-quality artistic and cultural events and by integrating them into the proper tourism networks; - Exploiting the maximum of artistic and cultural opportunities on the market of meetings, of incentives, of congresses and of exhibitions (by improving and expanding the contents of promotional materials concerning art and culture; cooperating with organisers of scientific events in order to integrate the artistic and cultural component through meetings, presents, partnership programmes and new cultural products; establishing relations with professional organisers of scientific events in order to increase the share of art and culture within the events; by producing publications meant to promote artistic and cultural attractions; by examining the potential of artistic and cultural products of being introduced on the market of meetings, congresses and exhibitions); - Using the site of the Ministry of Tourism as a portal of true information related to artistic and cultural events through products and events (by improving artistic and cultural information in the database of the Ministry of Tourism; by improving information concerning cultural tourism on the site of Ministry of Tourism) (4); - Using more and more images and artistic and cultural products (by updating the database of visual data on the cultural traits and attractions of the city; by guaranteeing the use of artistic and cultural attractions images in the marketing of the Ministry of Tourism). Such an ambitious project is however hindered by a few difficulties among which the following: - lack of awareness of artistic and cultural heritage of Timişoara on the market of cultural tourism; - 96 - Tudományos Mozaik 6. - TPF lack of knowledge of tourists’ perception of the artistic and cultural heritage of the city; lack of strategic positioning of arts and culture of the city on the tourism market on the ground of differences that individualise them; rarity of marketing high-quality cultural products as part of the tourism market; lack of resources necessary for small and medium individual artistic and cultural organisations to integrate their products on the tourism markets. 2. Facilitating the development of opportunities and links that best integrate arts and the cultural and tourism sectors through: - ensuring opportunities of information, education, training and Internet connexion for the suppliers of art and culture and for the tourism industry (by organising training sessions for the artistic, cultural and tourism sectors; by encouraging the already-existing forums and associations to get involved into cultural tourism; by organising activities meant to familiarise the public with the artistic, cultural and tourism sectors; by enhancing new partnerships between suppliers of art and culture, on one hand, and the tourism industry, on the other hand); - developing links and mechanisms of communication for the implementing of the arts and of the cultural and tourism sectors (by establishing a reference partnership group between the Ministry of Culture and the Ministry of Tourism; by editing a Memorandum between the Ministry of Culture and the Ministry of Tourism; by supporting a plan and a link between arts and tourism at all the levels of cultural infrastructure with a potential of tourism impact; by facilitating the meetings between the key actors in the fields of art, culture and tourism with a view to cultural tourism events; by developing coordination by the government and industry of cultural tourism through the development of a wider reference group; by cooperating with a wider reference group to apply the programme of development of cultural tourism); - collecting and communicating research results in the field of cultural tourism in Romania, Banat, Timiş County and Timişoara (by developing data charts in the field of cultural tourism, available on the sites of the Ministry of Culture and of the Ministry of Tourism; by cooperating with national bodies to develop research in the field of cultural tourism; by producing and distributing, in a pleasant way, research results in the field of cultural tourism that can be used in planning, marketing and training). The difficulties in applying this project are as follows: - the absence of information and understanding between the artistic, cultural and tourism sectors; - the small number of formal and informal links and of mechanisms of communication between the two industrial sectors; - the lack of research in the field of cultural tourism in the Timiş County. 3. Encouraging the development of products that rely on strong aspects and on opportunities identified, that correspond and that are competitive on the target-markets through: - the shift of stress from the city of Timişoara seen as an important economic centre on the city of Timişoara seen as an important artistic and cultural centre (by encouraging domestic tour operators and wholesalers to promote and sell as tourism packages attractions and/or cultural events in the open; by encouraging productions that can be projected on gigantic screens to promote the city as an - 97 - Cultural Components of the Timiş County (Romania) - Petroman Cornelia, Petroman I., Bălan Ioana, Marin Diana, Trişcău I. attractive destination; by exploring the tourism potential of the artistic and cultural events in spectacular landscapes and of the ways artists can be involved in the performance and promotion of the natural landscape of the city); supporting efforts in the field of cultural tourism that gathers the criteria heritage, reconciliation, access to the environment, access to the EU and development (by supporting the production of cultural products in key areas: museums, local experience, visual arts, electronic arts, crafts, writing and music; by supporting local products in the urban environment; by maximising opportunities of artistic and cultural production within another type of existing tourism; by selecting a certain number of artistic and cultural events to be developed). CONCLUSIONS Such an ambitious project has to face a few difficulties among which: the precarious quality of the cultural products that do not meet the needs and demands of tourism markets; the inconsistency and the short presence of some cultural events (we have in mind the Festival of the Clowns, for example). Among the factors hindering the optimal practice of cultural tourism in the Timiş County, the most serious one seems to be the disastrous infrastructure. Among the cultural components of the Timiş County for which we think we can do something really useful to broaden the range of cultural tourism offer or to help recover the cultural tourism activities there are high culture, historic sites and natural sites and, for urban architecture, a possible Art Nouveau tour that links Szeged (Hungary), Novi Sad (Serbia) and Timişoara (Romania). - 98 - Tudományos Mozaik 6. TPF Bibliography 1. McCartney, G. & Nadkarni, S. (2003). Heritage versus Gaming: Odds on Winning a Piece of the Tourist Pie. The 2nd DeHaan Tourism Management Conference “Developing Cultural Tourism”, December 16th 2003, Nottingham, UK. 17 p. 2. Petroman I. & Petroman C. (2006). Turismul cultural. Editura Eurostampa, Timişoara. 3. Petroman I. & Petroman C. (2007). Introducere în turism cultural. Editura Eurostampa, Timişoara. 4. Tourism Western Australia, www.tourism.wa.gov.au. - 99 - Tudományos Mozaik 6. TPF EUROPEAN INTEGRATION, OPPORTUNITY FOR ROMANIAN HEALTH TOURISM DEVELOPMENT Martin Simona Cristina, Marinău Călina, Ciolac Ramona8 Rich and long tradition that the spa tourism in European countries, the volume and variety of important factors for cure - termominerale and mineral water, sludge treatment, saline lakes and therapeutic fallout of natural gas - and the therapeutic possibilities, but also on leisure they provide, location of many of the spas in the area is very picturesque trump all sites of European health tourism. Tourism, with all its components, is today the most developed industry in the European economy, with the largest growth rate (between 2-4,5% per year in terms of turnover and 1-1.5% as opportunity Creation of new jobs muncă92), a claim based on national and international nature of tourism activity and the fact that forms one component of sectoral policies within the EU. The activities of the Department of Tourism - known as the Directorate General XXIII, the department also specializes in travel EU - Directorate General for Enterprise (engl. DG Entreprise - Tourism UK) taking place in a context of increasing intake greater tourism growth, prosperity and create jobs. Concerns U.E. the travel show direct involvement in the community, through the action of specialist institutions, involvement required to maintain a low, competitive price package holiday tourism industry through the financial contribution allocated by the government: EU, national governments and local governments, increased attractiveness of interest by allocating special funds (Structural Funds) for regions whose per capita incomes are very low, promoting the EU as a tourist destination for tourists from other continents, major factor in increasing the share of Community Tourism receiver, creating a single market of Community interest which concrete actions involving the European Commission: assistance and support to SMEs to adapt to new socio-economic conditions. These measures promote tourism in particular and Europe representing, along with other concerns of the European Union in tourism, its prospects for the development. The main objective of Community interest policy is to promote harmonious development of business tourism in member countries. This Commission has identified priority areas in which Community action should help to solve problems specific to the field and expansion of tourism in member countries. EU tourism policy objectives relate primarily to the free movement of persons within the EU and protection of tourists, harmonization and approximation of national laws on tourism, protection of cultural traditions and the environment, regional tourism development plan, working conditions specific professions interest and skills training, infrastructure and transport, creating a European statistical system. Romania's EU road approach was required that the history of the European continent and the world after the Second World War. The desire of our country is linked not only to employment in economic and social systems developed in the EU, but also common European identity. Changes after 1989 were required essential changes in the structure and evolution of the Romanian tourism. Following the integration of our country's tourism has become a research topic especially in the context of Romania's efforts of integration into the European 8 University of Agricultural Sciences and Veterinary Medicine, Faculty of Farm Management – Timisoara, Romania - 101 - European integration, opportunity for Romanian health tourism development Martin Simona Cristina, Marinău Călina, Ciolac Ramona Union. However, the subject is not treated in the literature perhaps because of its newness though there are some concerns in this area. Chronologically first concern in this respect was the development by the Institute for Tourism Research study: Strategies to adapt the Romanian tourism integration in the structures of the EEC and Romania from tourism in 1993. Romanian tourism integration into EU structures is seen here in vedere100 three points: the tourist, the individual traveling inside or outside his country of residence, the developer of the tourist industry, the government tourism policy. The concept of integration in the tourist can be achieved by removing barriers to the free movement of Romanian citizens traveling abroad and foreigners visiting Romania. This direction involves: simplification of border formalities, including better organization of customs services to reduce waiting times at borders, improving the tourist insurance during the trip, tourist visa facilitation, the introduction of credit cards for the Romanian tourists who visit other European countries and facilities to certain categories of people (young people under 25, disabled, pensioners, etc.). Another direction concerns better information and protection of tourists on travel conditions, possibilities for accommodation, sightseeing. If analyzed in the economic integration of tourism shows that this implies the following directions: improve the quality of Romanian tourism, that the equipment of interest, degree of comfort, services, employment training and better correlation between quality prices and rates, diversity of services and benefits Romanian tourist accommodation, food, transportation, entertainment, spa treatment at the international requirements, including through cooperation with prestigious foreign companies to better protect tourists stay in accommodation units in Romania (against loss, fire, theft, etc.) grouping tourism supply chains by creating accommodation, restaurants and transport units, which promotes a uniform and high quality tourism product, increase contracts with companies in Romania foreign companies operating in tourism, to achieve mutually beneficial contracts, exchange of experience, to enhance tourist traffic between Romania and other countries, accession through management contracts or franchise hotel chains operating in Europe, to promote a competitive accommodations, organization and promotion of tourism products such as rural tourism, cultural tourism, scientific tourism, aiming at a better protection of the environment, historical monuments and art. Analyzing the integration in public administration shows that this implies: further reform in tourism, is the necessary action creâdu free market laws, completion of privatization in tourism, improvement of tax legislation on how the activity of interest, encouragement and investment security ; consumer protection, urban planning, systematic and zoning etc. alignment with EU requirements for tourism development and promotion of ecological principles, dealing with pollution of all kinds, especially in high tourist areas more attractive, increasing collaboration with the Ministry of Environment, to create a legislative framework necessary to protect fragile areas, reporting and protecting the national oil and natural reserves, conservation of historical monuments and art and vestigilor archaeological restoration of buildings with historical value (the intended use for accommodation and other tourist services), etc.; improvement tourism information system, addressing the requirements of EU Member States and international organizations, increase promotion of Romanian products on the European market, particularly the original, unique and their integration in the European tourist circuit, carrying a policy to promote tourism and social youth tourism, rural tourism, green tourism and business tourism and Congress-important way to mitigate the seasonality of tourism activity, which involves the organization of appropriate specific infrastructure, strengthen Romania's participation in community action programs and training pecum in tourism training and improving the internal system of employment in tourism, - 102 - Tudományos Mozaik 6. TPF increase international cooperation through bilateral and multilateral agreements with European countries and the EU to carry out joint actions, exchange of tourists, the common interest of investing, etc. Romanian tourism integration in European tourism to circumscribe the broader process of integration of Romania in the EU overall. Mains directions of integration is to: 1. creation and promotion, through specific means, a comprehensive and realistic images on tourism Romine, domestically and internationally; 2. harmonize the rules specific to tourism in countries like the European Union; 3. harmonization of statistical systems; 4. development and promotion of sustainable tourism, ecological principles, dealing with pollution in general and especially in high tourist areas more attractive; 5. support the development of cultural tourism, rural tourism, social tourism and youth; 6. increased exchange of news and information affecting the tourism sector; 7. achieve and maintain a climate of domestic security and safety of tourists; 8. development and effective international cooperation relations in tourism; 9. participation in actions in international bodies and preparation necessary for European integration on the line of travel; 10. increased contracts between NGOs professional nature, science, etc. in Romania, with similar international organizations, membership and participation in this international action, to promote international domestic concerns, the specificity and originality of Romanian tourism products and to raising the performance of the work of national organizations; 11. Romanian entrepreneurs to enhance economic contracts with foreign travel industry, tour-operators professionalization and expansion of new area of activity in the European Union; 12. eliminating obstacles to free movement of Romanian citizens wishing to travel abroad and foreign citizens wishing to visit Romania; 13. strengthening Romania's participation in community action programs and training in tourism; 14. Romanian tourism offer integration in the European tourist circuit, especially in Euroregions the junction: the Danube, Black Sea, the Carpathian. To implement these directions, Romania has received funding through the PHARE, of which tourism has benefited directly or indirectly. Thus some of the programs of cross-border cooperation (Phare CBC), together with initiatives INTERREG projects in the tourism sector have co. Romanian health tourism development can be done not only by remodeling existing stations but also by designing spa tourism products online. Developing a strategic plan involves linking measures of national strategy and local objectives could be materialized in three lines of action at the microeconomic level: - Modern spa resort involving travel companies; - Construction of four star hotels; - Arrangements for the development of sports tourism by involving decision makers at the macroeconomic level and local level. Proposed projects may lead to development of resorts and transforming some of them in the "pilot" European class. Short-term impact of Romania's EU integration on the tourism industry lies in attracting significant investment for both the hotel industry, and for leisure. The main advantages of joining the tour can come from EU funds for training human resources, restoration and historical and cultural heritage and raise the quality of accommodation and - 103 - European integration, opportunity for Romanian health tourism development Martin Simona Cristina, Marinău Călina, Ciolac Ramona entertainment. Also, Romanian tourism will benefit from construction of major highways and rail. Refocus on prevention and rehabilitation is the only chance for Romanian tourism. Spas current profile will be to support major changes, giving up subsidies for the current model, the treatment of various diseases, it does not fit the European model that emphasizes prevention and recovery. In the European Union, spa resorts are dedicated to particular prevention and recovery, not treatment. Most tourists are at least middle-class, are managers who spend thousands of euros for such a stay. They want the elimination of stress and keep in shape. In Romania, most tourists in spas are pensioners and people over 45-50 years, who want to follow treatment procedures. Change will require customers to invest in companies establishment modernization of hotels, the bases of treatment and recreation areas, a trend already visible in the case of resorts in Transylvania and Banat (Balvanyos, Sovata, Baile Felix, Baile Herculane). Romanian tourism has to adapt to European requirements for entering international markets. Only 3% of tourists in Romania are coming from other countries because "the world does not know us. However, the Romanian tourism potential is very high, about 250 localities with mineral resources. An example would be the model followed spas in other European Union countries. Bulgaria, Czech Republic and Hungary have developed tourism supply by European standards, turning centers and resorts in true relaxation and beauty to visitors. - 104 - Tudományos Mozaik 6. TPF Bibliography 1. Candea, M. - ,,Romania's tourism potential and spatial space tourist", University Publishing House, Bucharest, 2003; 2. Glavan, V. - Arranging tourist territory, Ed "Alma Mater", Sibiu, 2003; 3. Glavan, V. - The tourist potential and its exploitation, Publisher of Tomorrow Foundation Romania, Bucharest, 2006; 4. Glavan V. - Resources of interest on Earth, Economic Publishing House, Bucharest, 2000; 5. Teleki, N., Munteanu, L.; Bibicioiu, S. - Romania resort, Guide for family physicians and practitioners, Bucharest, 2004; 6. Buciuman E. - The Economics of rural tourism and agrotourism, Publisher ProTransilvania, Alba Iulia, 1999; 7. *** - Statistical yearbook, 2008 - 105 - Tudományos Mozaik 6. TPF GENERAL OVERVIEW OVER THE 2008 EUROPEAN UNION’ AGRICULTURAL YEAR Stanciu Sorin Mihai lecturer phd.*, Andrea Feher assistant proffesor phd*, Tabara Amanar Cosmin Gabriel assistant professor, lawyer * Banat University Of Agricultural Sciences And Veterinary Medicine Timişoara The 2008 agricultural year was marked by a very sharp and remarkable decrease in the prices of many agricultural commodities in the EU and on world markets (after the pronounced price hikes observed in 2007 and at the beginning of 2008). These drops in commodity prices concerned mainly crop and dairy products, while meat prices showed a recovery. The volume of EU crop production increased by 6.2% in 2008 as compared to 2007, while the output volume of the livestock sector grew only by a marginal 0.2%. Agricultural input prices showed a further remarkable increase (+16.3%), mainly due to considerably higher prices for energy and lubricants (+22.1%), fertilisers (+67.1%) and feedstuffs (+19.5%). Reflecting the previously discussed output and input price developments, the first income estimates sent by Member States show a decrease in agricultural income by 4.6 % in real terms as compared to 2007 in the European Union as a whole. CONTENT In 2008, EU agricultural exports in value were made up for 64% by processed final products. The overall value of EU agricultural exports increased strongly by 9.9 %, with a remarkable rise in the values of exported commodities (+57.8%). The increase in export value was particularly marked for wheat (grains) (+163.8%), sugar alcohols (+116.0%), fatty acids and alcohols (+109.4%) and soy beans (+103.9%). Export values fell for essential oils (29.9%), wool and silk (including cocoons) (-18.3%), raw sugar (-16.2%) and, among others, for dairy products (-2.3% for butter and -0.6% for milk, crème, yoghurt, whey). The overall value of agricultural imports in 2008 as compared to 2007 rose by 12.4%. As a result, the deficit of the EU agricultural trade balance increased by 86% to 5 billion € (which amounts to around 5.4% of the value of the total of EU agricultural imports in 2008). Concerning the general economic situation in the EU, GDP growth in 2008 is estimated at about +1% (from just below 3% in 2007). GDP is expected to decline by less than 2% in 2009, followed by a gradual recovery in 2010. The deteriorated situation is the result of the impact of the intensified financial crisis and the ensuing global downturn on the real economy. The world economy has entered into the deepest crisis for more than 60 years. Whereas the downturn in the global economy is estimated to have amplified the fall in the prices of many commodities during the second half of 2008, it is expected to continue to weigh heavily over the short-term perspectives of most agricultural sectors in the EU and at global level. While the agricultural sector is generally more resilient to economic crises than other sectors, it is expected to face great challenges, especially in demand growth and farm income, which may continue to exert strong pressure on agricultural prices and trigger significant structural adjustment. Whereas food demand will be directly negatively affected in the higher value-added sectors (especially in the livestock and dairy sectors), the economic crisis should also be felt indirectly in other parts of the agricultural economy: in the arable crop sector through feed demand, in the energy crop sector in the wake of lower oil prices, as well as in - 107 - General overview over the 2008 European Union’ agricultural year Stanciu Sorin Mihai, Andrea Feher, Tabara Amanar Cosmin Gabriel the upstream and downstream industries. Inflation pressures on consumer prices continue to ease from earlier heights. Consumer price inflation in 2008 is estimated at 3.3%. In line with this scenario, world The 2008 Agricultural Year trade growth is also estimated to have gradually decelerated. After a successive devaluation of the US-$ vis-à-vis the Euro in the first half of 2008, the US$ regained around 20% of its value vis-à-vis the Euro in November 2008 as compared to July 2008, before strengthening again in the first quarter of 2009. Overview on agricultural markets The area cultivated under cereals in 2008/2009 has increased remarkably by 3.7 million ha. This was triggered by the high grain prices of marketing year 2007/2008 and the temporary suspension of the compulsory set aside. In addition, climatic conditions have been very favourable and have led to very high yields for all arable crops, close to the records of 2004/2005. A significant harvest of almost 313 million t of cereals has allowed a recovery of EU stock levels by more than 17 million t at the end of the marketing year. The total EU-27 cereal area is estimated to stand at 60.5 million ha. This area combined with today’s yield estimates would lead to a production close to 313 million tones. Average cereal yields are estimated to stand at 5.17 t/ha, an increase of 13.6% in comparison with 2007/2008 (and 0.13 t/ha lower than the record of 2004/2005 of 5.30 t/ha). The average yield would be 6.04 t/ha in the EU-15 and 3.75 t/ha in the EU-12. Given cereal imports of 10.6 million t, the level of cereal availabilities – taking into account carry-over of stocks - would be at 370.5 million t. Domestic demand would amount to 274.3 million t, with animal feed down by 0.7 million t at 171 million t and bioethanol utilisation up at 6.2 million t. Total cereal exports are estimated at 29.4 million t. On the basis of these estimates, total cereal ending stocks would increase by 17.3 million t to stand at 66.8 million t. Intervention stocks would amount to 1.5 million t (0.1 million t of soft wheat, 0.7 million t of barley and 0.7 million t of maize). EU-27 oilseed area is estimated at 10.2 million ha. Total oilseed production would stand at 27.0 million t. This would represent an increase of 13.4% in comparison with 2007/2008 when oilseed production reached 23.8 million t. Average oilseed yields would reach 2.63 t/ha, close to the record level of 2004/2005 of 2.68 t/ha. Protein crop and linseed production would stand at 2.3 million t and 0.1 million t respectively. Rice production was at around 1.678 million t (milled equivalent) which means an increase of around 5.9% as compared to the previous marketing year. This increase is the combined effect of the growth of the sown area (from 417 500 ha to 424 400 ha), the development of plant yields (from 6.5 to 6.6 t/ha on average) and the increase of the milling yields (from 60.4 to 61.6% on average). Rice consumption increased by 4% (from 2.5 million t to 2.6 million t in milled equivalent) compared to the previous year. The production increase did not cover the demand growth, and the EU rice trade deficit increased further. Milled equivalent rice imports increased from 865 000 t to 1 115 000 t, exports increased from 100 000 t to 127 000 t. Rice stocks increased by 23% and reached a level of 514 000 t till the end of the year. The year started and ended without public intervention stocks. Paddy rice prices were above the intervention price level at the beginning of the marketing year (they developed in the range of 140-190% of the intervention price at the start of the year) and - after a continuous increase - reached 400-500% of the intervention price by the end of the marketing year. The same tendency could be detected also for milled rice: EU market price doubled during the marketing year.Although world market prices began to decrease in the last quarter, EU prices remained at relatively high levels. - 108 - Tudományos Mozaik 6. TPF Total must production for wine and grape juice in 2008 remained at the very low level of production reached in 2007. Estimates indicate a production of about 173 million hectolitres, of which 165 millions will be vinified. The market price of table wines without geographical indication at producer level is suffering from high stock levels: Spanish red table wines are now marketed at 2.6 € per hectograde (-10% compared to the same period of last year), Italian red table wine at 2.7 € (-25%) whereas French red table wine increased at the end of the year up to 3.55 € (+10%) after a sharp collapse during the summertime (2.85 €). Quotations for white table wines are often based on insufficient volumes to be considered truly representative. Exports as well as imports of wine have decreased in volume by 2-3%. However exports in value increased by 14% to 6.187 billion €. In combination with the decrease of imports in value (-8%), the trade balance shows a positive result reaching 3.731 billion euros, an increase of 16% compared to 2007. In 2008 as compared to 2007, the production volumes of fruits and vegetables in the EU increased by 1.1% and 1.9%, respectively. While fruit prices rose by 5.4%, the prices of vegetables fell by 4.1%. The final figures indicate that in 2007/08 14.47 million tonnes of sugar were produced in the Community under quota and an additional 2.47 million tonnes out of quota. According to preliminary estimates production under quota would fall sharply in 2008/09 reflecting the quantities renounced under the temporary restructuring scheme. Quota production is expected to reach 13.13 million tonnes, whereas out of quota production would amount to 2.8 million tonnes. The area sown to sugar beet decreased to 1.46 million ha. Under the temporary restructuring scheme 3.3 million tonnes of sugar quota were renounced. Taking into account the applications submitted for 2009/10, altogether 5.8 million tonnes of sugar, isoglucose and inulin syrup quota have been renounced during the four marketing years 2006/07-2009/10. Community sugar consumption is usually very stable reflecting the saturation of the market. On the basis of the Community balance sheet the overall sugar and isoglucose consumption is estimated at 16.4 million tonnes. Overall exports reached 1.23 million tonnes in calendar year 2008, practically all white sugar. Imports amounted to 3.07 million tonnes, including 2.56 million tonnes of raw sugar and 0.51 million tonnes of white sugar. Thus the Community has become a net importer (after its previous status as major net exporter). The start of the 2008/09 marketing year was marked by the termination of granting export refunds for sugar. In 2008 (similarly as to 2007), no more sugar was offered into intervention. In order to resale the remaining intervention stocks three tenders were opened: a) resale on the Community market; b) resale for export; c) resale for industrial use (i.e. chemical industry). In total 327 000 t of intervention sugar were sold, in particular on the Community market, following the reduction of the reference price on 1 October 2008. At the end of the year, taking into account the quantities reserved for the most deprived people, 40000 t of sugar were still in intervention. Under the sugar reform the first reduction of the institutional price took place on 1 October 2008 when the white sugar reference price was cut from 632 € per tonne to 541 € per tonne. The final price level will be reached as from 1 October 2009 when the white sugar reference price will decrease to 404 € per tonne. The sugar market price followed somewhat more gradually the decrease of the reference price and reached about 580-590 € per tonne by the end of 2008. The long-term trend of decreasing cattle herds in the EU continued in 2008. Regarding the herd structure in terms of animal categories, a decrease in the relevance of both steers (driven by the developments in Ireland) and slaughter calves (mainly driven by the developments in France, Italy, Poland and Romania) and an increase of the share of beef cows at the expense of dairy cows could be observed. The latter tendency was lately further fuelled by the pronounced profitability fall in the dairy sector and the correspondent year-on-year - 109 - General overview over the 2008 European Union’ agricultural year Stanciu Sorin Mihai, Andrea Feher, Tabara Amanar Cosmin Gabriel increase in end-of-the year dairy cow slaughter in 2008, which in turn led to a decrease in cow prices. Intra and extra-EU live animal trade tended to increase over the last years, but was disrupted in 2007 and 2008 due to trade restrictions imposed in the wake of animal health problems (Blue Tongue Disease). Reflecting the above discussed cattle herd developments, EU-27 beef and veal production in 2008 is expected to have decreased by 1.8%, resulting from a stronger production decrease in the first months of the year and a catch-up in production particularly in the last quarter of the year, with additional cow slaughter significantly contributing to this development. Beef and veal imports fell remarkably in 2008 (-30.5%), following the strong decrease of deliveries from Brazil (due to widespread non-compliance with EU traceability regulation there), but also from Argentina (due to Government intervention), while (quantitatively less important) EU imports from Uruguay, Australia and New Zealand increased substantially. However, the overall import value in 2008 was only 12.9% lower than one year before, reflecting a remarkable increase in the unit value of EU-27 beef and veal imports (+25.8%, the increase in the unit value of imports from Brazil expressed in Brazilian Real should be even more pronounced, given the remarkable devaluation of the Brazilian Real vis-à-vis the Euro during the last quarter of 2008). Clearly breaking the longer-term trend of decreasing EU beef and veal exports, the latter increased by a substantial 41.0% in 2008 as compared to 2007, mainly driven by a surge in exports of frozen beef (increasingly with refunds) to Russia. Not only did the overall export volume increase (+41.0%), also the overall export value increased by a substantial 53.2%, reflecting a rise in the average unit value of EU exports of 9.9%. However, it should be noted that the nearly 30% devaluation of the Russian Rouble vis-à-vis the Euro which took place during the last quarter of 2008 (and continued in 2009) started to make EU beef even more expensive for Russian buyers, which might also explain the observed remarkable overall uptake of licence applications for refunded exports of +20.7% during the period July-December 2008. Given the decrease in domestic production and imports as well as the remarkable rise in exports, EU beef prices stayed at relatively high levels throughout the year 2008. The average EU market price for adult male bovines has been oscillating around a value of 322 Euros per 100 kg carcass weight (around 145% of the applicable reference price). However, steer, heifer and, particularly, cow prices have fallen significantly over the last months, reflecting a higher production, decreasing exports and a generally weakening domestic beef and veal demand. The latter is estimated to have fallen by a pronounced 4.1% in 2008 as compared to 2007. After the remarkable rise in feed prices and other farm costs in the course of 2007, the EU pig sector underwent some major structural adjustments, due to reduced profitability. At the end of the year 2007, the overall EU-27 pig herd was 1.4% smaller than one year before, the number of covered sows however went down by 4.9%. Given these herd developments and considering the accelerated shift of piglet and pig production into bigger, more productive farms, EU pig meat production in 2008 is estimated to have fallen by 1.6% as compared to 2007. With feed costs remaining relatively high throughout most of the year 2008, pig prices started to visibly reflect the higher production costs and showed a rather strong recovery along their usual seasonal price pattern since early summer 2008, reaching a level of 174 Euros/100 kg in August 2008. However, the following price decrease in autumn 2008 was much more pronounced than originally expected. The remarkable extent and duration of the observed decrease in EU pig meat prices seems to be influenced by the impact of the ongoing "economic and financial crisis" on domestic and international pig meat demand, on the financing of economic activities (including intra and extra-EU-trade) and on exchange rate developments. Particularly the - 110 - Tudományos Mozaik 6. TPF latter increasingly appear to be a major driving force for downward price pressure on the domestic pig meat market, whose balance is relatively dependent on frictionless EU intra and extra-trade flows. The devaluation of the Russian Rouble and an increasingly restrictive Russian meat import policy, the enhanced competition from North America on the Japanese pig meat market and, particularly, the devaluation of the currencies of major pig meat net importing New Member States are seen to contribute to the fact that domestic pig meat prices have had (and still have) difficulties to recover. Supported by the provision of export refunds for fresh and frozen carcasses and cuts, EU pig meat exports to third countries (particularly to Russia and Hong Kong/China, but also to Japan) are estimated to have increased by a substantial 29.7% in 2008. However, exports started to weaken at the end of 2008, particularly the EU intraexports of pig meat from the EU-15 to the EU-N10 showed a major breakdown (triggered by recent purchase power/demand and exchange rate developments in the EU-N10): While the product quantity delivered from the EU-15 to the EU-N10 decreased by a massive 67% in November 2008 as compared to October 2008, the product value fell even stronger (-72%). EU-27 pig meat imports in 2008 are estimated to have increased by a remarkable 65.1% (the share of imports in domestic consumption would amount to around 0.2%), mainly driven by additional shipments from North America. Following the reduction in production, the increase in exports and the recent slowdown in domestic demand on a value basis, EU-27 pig meat consumption in 2008 would have decreased by a significant 2.6%, with additional pressure for agricultural pig meat market prices resulting from the general consumer preference shifting towards lower-price marketing channels and price points. In 2008 as compared to 2007, EU-27 poultry meat production increased slightly (+0.8%), rendering poultry the only meat species which showed a positive annual rate of change in terms of domestic output, following a relatively favourable price and demand situation and the possibility of comparably flexible and coordinated production adjustments at sector level. Poultry meat imports are expected to have decreased by 0.7% in 2008 (however, coming from a rather high import level in 2007), with processed poultry meat and poultry meat preparations successively gaining import market shares at the expense of poultry carcasses; a development, which is also reflected in the increasing unit values of EU-27 poultry meat imports from third countries. While the quantities the EU imported from Brazil fell, imports from Thailand increased in 2008 as compared to 2007. EU-27 poultry meat exports to third countries are estimated to have increased by 12% in 2008 as compared to 2007, with higher export volumes having been delivered to Saudi Arabia, Ukraine and Benin. After a cut in the refund rates paid, refunded poultry meat exports (mainly to the Middle East) have decreased substantially. Thanks to an increased availability due to higher domestic production, EU-27 poultry meat consumption is estimated to have remained rather stable in 2008. In 2008 as compared to 2007, EU-27 sheep meat production is estimated to have decreased by a substantial and unexpected 7.1%, mainly resulting from a considerably lower output recorded in Spain and France, probably resulting from higher mortality and lower productivity rates following the outbreaks of the Blue Tongue disease. Sheep meat prices developed at comparably high levels throughout the year 2008, reflecting a situation of limited supplies. The EU average price of light lamb in 2008 was 6070 Euros/ton carcass weight (+3.6% as compared to 2007), the average price of heavy lamb amounted to 4270 Euros/ton carcass weight (+7.0% as compared to 2007). Regarding trade, EU-27 sheep meat imports in 2008 increased slightly, with New Zealand (99%), Australia (99%) and Uruguay (98%) nearly fully using their import quotas. In 2008 as compared to 2007, EU-27 sheep meat - 111 - General overview over the 2008 European Union’ agricultural year Stanciu Sorin Mihai, Andrea Feher, Tabara Amanar Cosmin Gabriel consumption is estimated to have fallen by 5.5%, following both tight supplies, relatively high prices and a weakening domestic demand. The dynamic increase of milk deliveries observed during January-March 2008 (+2.9% in the EU-27) came to a halt with the start of the new quota year from April with deliveries at the EU-27 level falling marginally below lasts years level for the April- October period (by a modest -0.3%), driven by the sharp decline in German deliveries due to the milk strike in May-June 2008 and lower milk prices paid to producers caused by declining demand for dairy commodities, initially as a result of high commodity prices and followed by worsening macroeconomic conditions. However, EU-10 milk deliveries continued expanding into the new quota year with an increase of 0.9% over the April-October period (versus +1.9% in January-March), mainly driven by expansion in Poland, Estonia and Lithuania. On the other hand, the aggregate in Romania and Bulgaria milk deliveries continued to decline during April-October (by -7.8%), driven by the sharp drop in Bulgarian deliveries as a consequence of insufficient feed supply (due to drought) and lengthy protest by producers against government policies to receive more subsidies despite exhausting the maximum limits of state aid. As a consequence EU milk production is estimated to increase to 148.7 million t in 2008, with a growth of 0.4% in the EU-15 and 0.7% in the EU-12. EU cow's milk deliveries in the calendar year 2008 are estimated to have increased slightly from 2007 to 133.6 mio t (+0.5%) with a stronger expansion in the EU-12 (+1.3%) versus the EU-15 (+0.4%). This implies that the 2% quota increase decided for the 2008/09 quota year will hardly be utilised at the EU level despite the relatively favourable milk price paid to producers, leading to an even higher level of net deliveries quota undershoot for EU deliveries of around -3.8%. It should be noted that this outlook assumes no relaxation to the strict French quota system and that Germany will not be able to compensate for the loss of milk deliveries during the milk strikes. The EU-27 dairy herd is estimated at 24 million heads, which corresponds to a slight decline of 0.8% from December 2007. As a consequence of the developments in milk production and herd size the calculated yield per dairy cow displays an increase of 1.3% in 2008 to 6046 kg/dairy cow. The 2007/08 quota year ended with an aggregate quotaunderutilisation of 2.2 million t (or -1.5%), which is around the same level as the previous quota year. Following two years of growing quota but declining quota utilisation, both EU-15 and EU-10 fulfilment rates improved slightly in 2007/08 at -0.6% and -5.3% respectively. On the other hand quota fulfilment in Romania and Bulgaria was very low at -24% (or 0.5 milliont). Based on the current market outlook the 2008/09 quota year would conclude with a net undershoot for EU deliveries quota of 5.4 mio t (or -3.8%) with both EU-15 and EU-12 falling further below their respective quota levels by -3% and -8.3% respectively (driven by the huge decrease in Romania and Bulgaria. While the 2007/08 quota year ended with seven Member States over-fulfilling their respective quotas by an aggregate level of 1.2 million tonnes, the current quota year is projected to conclude with around 430 thousand tonnes subject to surplus levy payments by four Member States, namely Austria, Italy, the Netherlands and Cyprus. Following the considerable +14.4% increase in calendar year 2007, the annual weighted EU producer price increased further in 2008 by an estimated 9% year-onyear (to 34.8 €/100 kg). The monthly development was less favourable with the average EU producer price displaying a decline since December 2007 and throughout 2008. As input prices remained firm throughout the first semester of 2008, in particular energy, feed and fertilizer prices, the decline in milk prices has put serious pressure on producers' margins in a number of Member States prompting strikes by milk producers. - 112 - Tudományos Mozaik 6. TPF The latest annual statistics from Eurostat show that EU-27 production of all cheeses in dairies stagnated in 2007. The lack of increase (following three years of dynamic expansion) is explainable by the exceptionally high prices of bulk commodities that led to increasing amounts of milk used for the production of butter and SMP. In 2008 a firm EU demand kept cheese prices comfortably above those of bulk commodities, making cheese production more profitable than that of butter/SMP, but even so cheese production expanded by a marginal rate of 0.5% partly due to the drop in German production and the limited growth in consumption, probably as consequence of the high consumer prices. Extra-EU exports are estimated at 545 thousand t in 2008, a decline of 9% as the growth in domestic use (+0.9%) exceeded that of production. Imports continued their decline in 2008 to an estimated 81 thousand t (-14%). The market balance for butter has come under pressure in 2008 as a marginal (+0.3%) growth in production together with low EU and world demand have led to plummeting butter (EU and world) prices and the accumulation of private stocks, estimated at 121 thousand t (+40 thousand t). Domestic consumption contracted by 0.7% and exports shrunk to 143 thousand t, a significant decline of 32% in the face of lower demand and intense competition from the US and New Zealand. Despite the near 6% decline in production, the SMP market balance also came under increasing pressure in 2008 due to a considerable decline in exports (-19%) and reduced EU demand (-4%) leading to the accumulation of private stocks, estimated at 173 thousand t (+45 thousand t). The weakening exports were due to increased US and Oceania exports at lower prices while reduced EU demand came from the contracting veal sector, buying a higher share of whey instead of SMP in their feed as whey prices decreased earlier and faster than SMP prices in 2008. WMP output increased considerably in 2008 (+11%) driven by the favourable position on the world market during the first semester, prior to the production growth in Oceania, allowing EU exports at an estimated 463 thousand t (+27%). EU production of fresh dairy products in 2008 showed stagnation (+0.1%) with only drinking milk and other fresh products expanding by 0.4% and 1.1% respectively, cream production stagnating and acidified milk output contracting by 1.5% for the first time following years of steady expansion. Per capita consumption declined in both EU-15 (-0.4%) and EU-12 (-1.5%) that can be explained by the high price environment over 2008. In 2008 the production of concentrated milk and whey powder is estimated to have decreased by 1.1%, and 0.3% respectively, while casein output increased by 6.2%. CONCLUSIONS: The first estimates of farm income developments in 2008 provided by Eurostat on the basis of information sent by Member States in December 2008 show an average decrease of 4.6 % in the income from agricultural activities (measured, in real terms, as the factor income per annual work unit) compared to 2007 for the European Union as a whole. The increase in agricultural income results from a reduction in agricultural labour input (-2.1 %), and a fall in real agricultural income (-6.3 %). This decrease in EU-27 real agricultural income in 2008 is itself the result of an increase in agricultural output at basic prices in real value terms (+4.1 %, mainly reflecting higher output values of animal products (+6.1%) and crop products (+2.9%)), and a remarkable rise in input costs (+10.8 %, resulting for the most part from higher prices for fertilisers and soil improvers (+67.1%), energy and lubricants (+22.1%) as well as feedstuffs (+19.5%)). Increases in fixed capital consumption (+2.4%) and taxes (+1.1%) combined with a reduction in the value of subsidies (-1.1%) additionally contributed to higher production costs. Agricultural income per worker in 2008 was below the 2007 levels in twenty Member - 113 - General overview over the 2008 European Union’ agricultural year Stanciu Sorin Mihai, Andrea Feher, Tabara Amanar Cosmin Gabriel States. The largest decreases were observed in Belgium (-25.6%), Estonia (-22.1%) and Latvia (-17.5 %), while the largest increases were recorded in Bulgaria (+24.5%), Romania (21.4 %) and Hungary (+14.6%). The structural decline in the agricultural labour force is assessed at – 2.1 % in 2008 as compared to 2007 for the whole EU. This moderate reduction constitutes a marked slow down compared to the early 2000s. The highest reduction in agricultural labour input was recorded in Lithuania (– 17.5%), Bulgaria (– 10.8 %), Latvia (– 6.8 %) and Estonia (-5.2%). Agricultural labour input increased only in Poland (+2.2%). - 114 - Tudományos Mozaik 6. TPF Bibliography [1] Communication from the Commission to the Council and the European Parliament: "Wider Europe- Neighbourhood: A New Framework for Relations with our Eastern and Southern Neighbours", Brussels, 11.3.2003, COM (2009) 104 final. [2] Communication from the Commission: "Paving the way for a New Neighbourhood Instrument", Brussels, 1 July 2003, COM (2009) 393 final. [3] Communication from the Commission: "Wider Europe- Neighbourhood…". [4] Michael Emerson: "The shaping of a Policy Framework for the Wider Europe", CEPS Policy Brief No.39, September 2009. [5] Communication from the Commission: "Wider Europe- Neighbourhood"… [6] Emerson, Michael, Marius Vahl and Steven Woolcock, 2009: "Navigating by the stars: Norway, the European Economic Area and the European Union", CEPS Paperback Books, Brussels. [7] Dov Lynch: "The New Eastern Dimension of the Enlarged EU", in Partners and Neighbours: a CFSP for a Wider Europe, Chaillot Papers 64, EU Institute for Security Studies, Paris, September 2009. [8] Javier Solana: "Europe must assume its responsibility for security", The Irish Times, 23 September 2009. - 115 - Tudományos Mozaik 6. TPF MEASURES AND POSSIBILITIES OF ROMANIEN RURAL TOURISM DEVELOPMENT I.Csosz ∗, Ramona Ciolac ∗ In European countries tourism is not, properly speaking, a new phenomenon. In time, the accommodation of tourists to the villages practiced more or less spontaneous or organized. Instead, what is new is the size reached by the expansion of tourism phenomenon in rural areas. This expansion can be explained on the one hand, boosting rural development and on the other hand by the diversification of forms of practice of mass tourism. Therefore, rural regions in Europe fall rural tourism, row on row, in the development policies in the future. Romania has great possibilities for development of rural tourism, particularly Agrotourism, the practice of this being not only possible but also very necessary at the present stage. Great significance has the efficient promoting, requiring annual printing of catalogs completed under standards of the rural tourism offer. Specialists consider that the whole policy of developing rural tourism in Romania must be through a more close cooperation with EUROGITES and by working on partnerships with regional or national associations, facilitating access to funds for Romania of the European Union to rural tourism. Keywords: measures, development, rural tourism, possibilities Introduction Rural tourism is based on four coordinates: space, peoples, products, because: Without the people can not support living together; A space without products may not meet all the needs of consumers of tourism; People from lack of space or products have a reduced capacity of receiving; Products which are not based on the people only have an existence pan and can not ensure locally sustainable development. Rural tourism is based on four coordinates Without the people can not support living together A space without products may not meet all the needs of consumers of tourism People from lack of space or products have a reduced capacity of receiving Products which are not based on the people can not ensure locally sustainable development Fig. 1 Rural tourism coordinates ∗ Banat`s University of Agricultural Sciences and Veterinary Medicine, Timisoara, Faculty of Agricultural Mnagement - 117 - Measures and possibilities of Romanien rural tourism development I.Csosz, Ramona Ciolac The very people who live in rural area should be the main actors in rural tourism activity to be the main beneficiaries; however, the traditional hospitality of the peasants must be accompanied by a specific preparation of the tourist accommodation, offering to the visitor consumer the satisfaction of a civilized accommodation and at the same time possibility of discovering new people and places. Fundamental equation of the rural tourism product is: Farm accommodation = holidays spent in the village + leisure in rural areas Any country aspiring to develop an effective long-term tourism should base their work on a long-term development plan for tourism. For an professional elaboration of it, tourism must have a ministry organized its own departments and with all necessary compartments. Presentation High quality of Romanian rural tourism products, so as to be comparable to similar offer on the international, and constitution of Romania as a tourist destination, with a special offer for rural tourism are objectives that can be obtained starting with some measures of strengthen the existing markets and further can move to win new markets, particularly in the European Union. Important actions to achieve the objectives of rural tourism are related to human resources development. Already in our days, the design to meet the needs of tourists, to meet their desires – appears at least overcome. Tourist service provider must anticipate the wishes of tourists, must be one step ahead of awareness by the tourist. This requires good training of the workforce. Tourism education in our country leaves a lot to be desired, and if we discussed the situation of rural tourism education is even more drastic. For superior tourism education should be implemented a program of exchanges of experience, internships and scholarships for training abroad, after which graduates are encouraged to start a business on their own through various financial incentives such as long-term credits, exemptions taxes and fees, ensuring loans by state, access to various projects for the creation of technical materials. It is also necessary to form a group of experts able to provide technical assistance and to take courses with local centers heads and owners of structures on rural tourism marketing issues, planning and interior compartmentalization of accommodation space, training for food services, classification and quality standards, rules and catering food services, rules of hygiene and ecology, behavior in dealing with tourists, information system. Technology in rural tourism, even if it is more rustic, it is necessary to some extent. Living in an information society, access to potential consumers to tourism product is more simplified because of the possibilities offered by the Internet. Unfortunately this route promotion leaves much to be desired in our country, wasting opportunities for meeting demand with supply. Even the site does not exploit all the tourism opportunities to promote the IT equipment they provide, so as to have maximum impact on consumers. Rural tourism has always existed, even if it has not been studied from scientific point of view than a little time. A sine qua non condition for success is attracting more tourists. There intervenes promotion that requires submission of all customers the information they want. Lately there has been thousands of studies and have written dozens of books in the promotion of business on the Internet, mostly abroad. In Romania, although it is very fashionable in these times that companies or institutions have websites, few use these pages for business effectively. Most are just simple flat pages with major information that rarely update them someone. And this, because only, very few people realize its great potential that it offers the Internet. - 118 - Tudományos Mozaik 6. TPF In respect of rural tourism, success depends on the coverage of the target market, which implies the physical printing a huge number of posters, leaflets, contracts with travel agents abroad or opening own subsidiaries, costs amounting to the fabulous sums. Instead, the Internet, as the business environment, allow only as a single, folding, indeed, in electronic form to include all those potential customers. Promoting rural tourism must be addressed primarily to domestic population and secondly to the international market. A first way of promoting is creation of a tourist information center. Regarding the second proposal, cross-border cooperation to promote common tourist products, it should be recalled that the Council of Europe has put in place in the concerns for European integration, some areas and fields of activity in which cooperation is possible without border. One of the sectors concerned is that of tourism, which is offered for joint development and promotion to neighboring countries. Table 1 Long-term development plan for rural tourism Specification First priority: National priorities for rural tourism development Modernization and development of infrastructure for rural tourism Secund priority: Support for companies witch operating in rural tourism activity Third priority: Growth, development, marketing of Romania as a tourist destination Rural Measures to support development priorities Measure 1.1 Support for establishment and development of tourism Objective: The measure aimed at increasing Romania's attractiveness as a destination for rural tourism through the establishment and development of tourism infrastructure: rural hotels, motels, units Agro, other types of tourist establishments, ski runs of means of transport on the cable, etc.. Main Targets: - Increase with 20% of tourist accommodation places in rural tourist units; - 40% of existing tourist units rehabilitated; - Ski runs of new and rehabilitated other. - Greater number of new rural tourism business started; - Greater number of jobs created. Measure 2.1 Support for capital investments in small and medium enterprises working in the field of tourism, including rural tourism. Objective: This measure aims at creating jobs by supporting direct capital investment in small and medium enterprises belonging to productive sector, rural services and rural tourism. Measure 3.1 Support for intangible investment: tourism marketing and development of networks of companies and associations in rural tourism Objective: This measure aims to increase the - 119 - Measures and possibilities of Romanien rural tourism development I.Csosz, Ramona Ciolac visibility of Romania through editing leaflets, brochures, other documentation for presentation and business expansion in rural tourism by creating support services in support of tourism business networks and professional associations in the field of rural tourism. Main Targets: - Increase of 10 times the number of web pages to promote Romania as a rural tourist destination, number of net/visitors/page promotion, the number of magazines, leaflets, brochures presentation and other presentation materials - Increase the efficiency of associations working in the field of rural tourism. Fourth Human resource Measure 4.1 development in the Training managers, employees and the selfpriority: tourism sector employed working in the tourism field Objective: This measure requires that the national economy to: create and maintain jobs in the tourism, higher quality of personnel involved in the activities of tourism-training, internships training for 80% of staff involved in tourism Targets: The x persons trained. Măsura 4.2 Develop pre-university education and the superior level education in tourism field Objective: to ensure academic and vocational education to meet the training needs of individuals and market expansion in tourism. Main Targets: - X persons trained and qualified from tourism field - y young people employees at the end of cyclespecific education in tourism - Creation of new faculties with specific tourism/doubling the number of seats in faculties of tourism profile. Source: author proposals Of great significance are, to the current stage, supporting, strengthening and development ANTREC, by setting less than 16 regional centers (branches) located in Maramures, Bucovina, the Danube Delta, Black Sea, Oltenia, Banat Mountains, Crisana, Apuseni Mountains, hills of Transylvania , Marginimea Sibiului, Bran-Rucar corridor. Currently it is important that local governments take the initiative to assess the potential of rural tourism, and, following analysis by specialists, to promote future areas of tourism entrepreneurs. When the initiative of forming an association or foundation starts at the local level, specifically from farmers concerned about rural tourism in collaboration with local government, then we can talk about the prosperity of the local community and interest of farmers. - 120 - Tudományos Mozaik 6. TPF Benefits of ANTREC creation for Romanian rural tourism Promoting and defending the interests of members; Coordination and cooperation with local subsidiaries; Organizing exchanges between centers; Organizing regular seminars on environmental topics; Organizing participation in domestic and international tourism fairs; Maintaining links with media and Tourist Press Association; Selection, preparation and coordination of the work body of experts; Preparation of a guide for interpreters, attendants or specialists on their main business of rural tourism; Organizing courses for the improvement of vocational training; The creation, management and exploitation of the database of providers and agencies working in the field of rural tourism. Fig. 2 Benefits of ANTREC creation for Romanian rural tourism - 121 - Measures and possibilities of Romanien rural tourism development I.Csosz, Ramona Ciolac In these circumstances, ANTREC powers in order to develop rural tourism business refer to: - Promoting and defending the interests of members, working with their counterparts from other countries and EUROGITES and other European organizations; - Coordination and cooperation with local subsidiaries; - Organizing exchanges between centers; - Organizing regular seminars on environmental topics, including the profile of some students and university teachers; - Organizing participation in domestic and international tourism fairs; - Maintaining links with media and Tourist Press Association; - Selection, preparation and coordination of the work body of experts; - Preparation of a guide for interpreters, attendants or specialists on their main business of rural tourism; - Organizing courses for the improvement of vocational training; - The creation, management and exploitation of the database of providers and agencies working in the field of rural tourism, management of funds and money of the association. In parallel with the development of rural tourism process has been boosted, under the impulse of tourists, infrastructure elements, cultural elements and those related to traditional occupations (including art) that have become factors of attraction in the countryside. Conclusions The practice of rural tourism development in Romania, stressed the fact that the lack of a uniform strategy for local development which could be materialized in the general urban plan, it function as tourist sites to be done incidentally and without market-based studies going to the principle of creating the objective to stimulate interest. This resulted in some failures in achieving targets outside the general tourist. This practice jeopardizes much of the investment made so far as the development involves structuring elements of infrastructure in other premises. It notes that investments are based, in large part, of construction projects in specific area, especially regarding the outside appearance of danger there are elements of sameness. For the most part, tourist sites, at present, it is somewhat broken entities from the traditions and traditional occupations, the local assembly, which can only harm both present, but especially for the future. Normally would be, because rural tourism can only develop, such as local traditions and local specific to become emblematic of a brand. Also, noting that between the external and internal tourism supply exist discrepancies, they showing in particular by a lack of initiative. It is important to improve local traditions, including the purpose of attracting foreign tourists to learn different habits specific area. The objective, rural tourism should not and can not be broken by the quality of village tourism in his element space. Central part of rural tourism is just a tourist village. So the tourist village is where rural tourism is practiced and put its footprint on the forms of tourism. For it to enter in the tourist circuit must meet certain conditions such as the natural attractive, with various monuments of nature, with reduced pollution, the existence of objective order anthropic, cultural traditions, folklore and traditional customs; minimum infrastructure access for tourists, for providing services of accommodation, meals, entertainment. - 122 - Tudományos Mozaik 6. TPF Bibliography 5. Buciuman E., Economia turismului rural şi agroturismului, Editura ProTransilvania, Alba-Iulia, 1999 6. Csısz, I., Agroturismul montan, Editura Mirton, Timişoara, 1996 7. Csısz I., Agroturism şi Turism Rural, Editura Mirton, Timişoara, 2007 8. Ciolac Mariana Ramona, Management în turism rural şi agroturism, Editura Eurostampa, Timişoara, 2009 - 123 - Tudományos Mozaik 6. TPF PLURIACTIVITY AND DIVERSIFICATION OF AGRICULTURAL HOLDINGS Stanciu Sorin Mihai lecturer phd. *, Tabara Amanar Cosmin Gabriel assistant professor, lawyer, ANDREA FEHER assistant proffesor phd. * * Banat University of Agricultural Sciences and Veterinary Medicine Timişoara Over the past few years, pluriactivity of farmers and farming households has been increasing. Though this concerns mainly small farmers looking for complementary income, it may also represent farmers animated by a genuine entrepreneur's will, who set up diversification activities on their own farm, an option currently implemented on 12% of EU-27 holdings. CONTENT This analysis is based on Eurostat Farm Structure Survey data. According to FSS definitions, a family farm manager is considered as pluriactive if he carries out any activity other than farm work for remuneration, be it on the holding itself (farm diversification), on another holding, or as employee in a non-agricultural enterprise. Farm diversification is understood as the creation of any gainful activities that do not comprise any farm work but are directly related to the holding i.e. use its resources or products, and have an economic impact on the holding. It should be noted that European sources cover only the frequency of other gainful activities and their relative importance. Financial data on the share of other gainful activities in the income of farm households are not available at EU level. Definitions & Delineation between pluriactivity of farmers and diversification of the holding In Farm Structure Survey: • Pluriactivity is defined as the existence of other gainful activities for the farmer i.e. the existence of any other activity than farm work carried out for remuneration. It includes non-agricultural activities carried out on the holding itself (such as accommodation of tourists), or on another holding (farm work on another holding is included too), as well as employment in a non-agricultural enterprise. Only sole holder managers are surveyed. • Diversification is assessed at the level of the holding, and refers to the creation of any gainful activities that do not comprise any farm work but are directly related to the holding by using its resources or products and have an economic impact on the holding. The set of farms with diversification is not a subset of farms whose manager is pluriactive. It is not possible either to add up directly the share of farms whose manager is pluriactive with the share of farms with diversification, as: - Pluriactivity and diversification are not surveyed exactly on the same set of farms - Diversification activities of the holding may be carried out by other persons than the farm manager Tabel 1 - 125 - Pluriactivity and diversification of agricultural holdings Stanciu Sorin Mihai, Tabara Amanar Cosmin Gabriel, Andrea Feher - To be considered as a diversification of the holding, an activity must use the resources of the holding - (*) Transformation of agricultural products is considered as diversification of the holding, though it may consist in farm work on the holding, and therefore not qualify as pluriactivity for the manager. Extent of other gainful activities In 2005, more than one third of EU-27 family farm managers (36.4%) had another gainful activity, ranging from less than 20% in Belgium to close to 75% in Slovenia. Overall, pluriactivity of farmers seems to be more widespread in the Northern and Eastern Member States than in the Western and Southern ones. - 126 - Tudományos Mozaik 6. TPF Graphic 1 Pluriactivity of the farmers in 2008 Sourse: EU Commission report for agriculture On the contrary, farm diversification is more widespread in Western and Northern Europe (map 2.3.2) - more precisely in Finland (29%), France (25%), the United Kingdom (24%), Germany (22.5%), the Netherlands (22.5%), Austria (21.4%), and Denmark (18.4%) and seems less developed in Eastern and Southern Member States as well as in Ireland. At EU-27 level, this is not such a common phenomenon, with only 12% of holdings carrying out a diversification activity. Several factors may contribute to this distribution. Several factors have an impact on the existence of other gainful activities Depending on the size of the farm, farmers will tend to choose one or the other option: pluriactivity is mainly a feature of small farms, whereas diversification occurs more frequently on large holdings (graph 1): the share of pluriactive family farm managers decreases by almost 3 between farms with 0 to 2 ha – where 41.5% of the managers are pluriactive - and farms with more than 100 ha – 15.3% -, whereas the share of family farms with diversification more than doubles, increasing from 10.2% of farms with 0 to 2 ha to 22.8% of farms with more than 100 ha. The same is true when looking at the distribution of pluriactive family farm managers according to the economic size of the farm: at EU-27 level, 44% of farmers with farm of less than 1 European Size Unit (ESU) have another gainful activity, and this share decreases when the economic size of the farm increases. As a consequence, 75% of the economic potential of family farms of EU-27 is located in big farms (>16 ESU) on which only 18% of managers - 127 - Pluriactivity and diversification of agricultural holdings Stanciu Sorin Mihai, Tabara Amanar Cosmin Gabriel, Andrea Feher have another gainful activity (graph 2.): in other words, most of the agricultural production is performed by farmers who have no other gainful activities. This all relates to the major constraint of time availability. Indeed, at least two conditions have to be fulfilled to allow the farmer to develop another gainful activity: there must be opportunities on the one hand, and the farmer must have time on the other hand. The question of time availability is linked with the size of the holding (graph 2.2.4). In 2005, at EU-27 level, only 15% of the family farm holders20 were working the equivalent of a full time in agriculture. However, this share increases with the size of the farm: 76% of farm holders with more than 100 ha work full time in EU-15, 62% in EU-12, which may not leave enough time for another gainful activity. On the contrary, on holdings up to 10 ha, more than half of EU-27 farmers work less than 50% of a fulltime equivalent in agriculture. They are therefore more able to cope with another activity than farming. Graphic 2 Diversification of agricultural holdings – 2008 Sourse: EU Commission report for agriculture The type of farming may constitute a barrier The type of farming is also determinant, as some activities are more labour intensive than others or may require a constant presence of the farmer. As a consequence, farmers involved in permanent cropping or field cropping are more available to choose pluriactivity, while farmers dealing with livestock may be more inclined towards on-farm diversification. Like the farm size, the type of farming may also influence the kind of diversification activity set up: contractual work is more frequent on farms specialised in field crops, processing of farm products on farms specialised in permanent crops. As for tourism, its – so far modest development is mainly linked to farms specialised in grazing livestock. - 128 - Tudományos Mozaik 6. TPF Graphic 3 Comparative shares of sole holder holdings with diversification and pluriactive sole holder managers18 according to the physical size19 of the farm (ha) – EU-27 - 2008 Sourse: EU Commission report for agriculture Farm location can bring in advantages Farms specialised in grazing livestock may be located in places rated as attractive for diversification activities such as tourism. Mountain areas, coastal areas or pleasant countryside may provide critical advantages to attract potential clients. Similarly, farmers located in predominantly urban areas may have more employment opportunities than farmers located in predominantly rural areas, as well as better outlets for their diversification activities: 37.5% of farmers living in predominantly urban regions are pluriactive, against 34.8% of farmers living in predominantly rural regions. At European level, the existence of farm diversification activities, as well as the type of activity also differs between EU-15 and EU-12 (graph 2.2.8). Though small holdings are more diversified in EU-12 than in EU-15, the trend is the opposite for farms with 10 ha or more. - 129 - Pluriactivity and diversification of agricultural holdings Stanciu Sorin Mihai, Tabara Amanar Cosmin Gabriel, Andrea Feher Tabel 2 Importance of three selected diversification activities - 2008 Source: Eurostat - Farm Structure Survey On top of this, the country agricultural specialisation is important in the distribution of the activity: for example, processing of farms product is widespread in Southern Member States, where permanent crops (such as vineyards and olive trees) are well represented. Human capital is decisive Last but not least, human capital can make a decisive contribution: older farmers are much less pluriactive than younger ones: some 20% of family farm managers aged more than 65 years old are pluriactive, against close to 50% for those aged less than 54 years old. Besides, a high educational attainment and an entrepreneur's mind are certainly advantages to launch new activities on farm. The results for Romania strongly influence the overall picture for EU-12. Their evolution also raises doubts as to their quality. When excluding them, the remaining of the group is much more homogeneous, that is why the analysis focuses on EU15 and EU-10. - 130 - Tudományos Mozaik 6. TPF Graphic 4 Share of pluriactive family farm managers by age class - 2007 Sourse: EU Commission report for agriculture Rural development support to diversification As its impact on employment and income has been evaluated as rather positive –for example, diversified holdings occupy on average more people than non-diversified ones-, the setting up of diversification activities on farm has long been encouraged via rural development funds. A specific measure is devoted to this aim22. It is planned that 1.6% of the total EAFRD contribution - i.e. 12% of Axis 3 -will be devoted to this measure over 20072013, amounting to 1.442 billion Euros from EAFRD (graph 2.2.10). When adding up cofinancing and private investment, no less than 6.47 billion Euros should be spent on this measure. It is quite popular in Slovakia (4.6% of EAFRD contribution), Bulgaria (4.3%), Czech Republic (3.8%), Finland (3.7%), Italy (3.4%) or Lithuania (3.3%), while it has not been retained in Estonia, Ireland, Cyprus, Latvia, Malta, Portugal and Romania; though of course, it may be encouraged through other means, such as Leader. Graphic 5 Programmed Rural Development (EAFRD) Expenditure on Measure (311) by Member State – 2007- 2013 Sourse: EU Commission report for agriculture - 131 - Pluriactivity and diversification of agricultural holdings Stanciu Sorin Mihai, Tabara Amanar Cosmin Gabriel, Andrea Feher Corresponding to article 33 measure "p - diversification of agricultural activities and activities close to agriculture to provide multiple activities or alternative incomes" in the 2000-2006 programming period, which has become measure 311 in the current programming period. Some measures already existed in Objective 5B programmes. The programming data used in this note refer to May 2008. Tabel 3 Diversification of agricultural holdings in selected countries – 2000 – 2006 Source: Eurostat - Farm Structure Survey At that time, data relative to voluntary modulation in Northern Ireland, and a programme in Portugal were not yet available. Note that they may slightly differ from the data presented in the chapter 4 of this report, which have been updated to a more recent date. The types of diversification activity encouraged, as well as their scale, have been very different across the EU. It should nevertheless be noticed that none of the countries applying this measure in a given programming period dropped it in the following one, which may be a first positive indication on the success of this measure. Moreover, this measure has long been implemented in the United Kingdom, France, the Netherlands, Austria, Italy or Finland, countries where – with the exception of Italy24 - a parallel development of diversification of farms has been observed. Conclusions With more than one third of EU-27 family farmers being pluriactive and 12% of EU27 holdings having developed diversification activities, the existence of other gainful activities in the agricultural sector is a reality. Nevertheless, neither farms nor farmers are equal in front of such a choice. The analysis carried out suggests that factors such as the size of the farm, its location, its specialisation as well as the age of the farmer or his level of education can facilitate or prevent the setting-up of diversification activities on the farm, or the existence of a complementary job for the farmer. It also underlines the fact that most of EU-27 agricultural production is performed on farms where it is difficult for the farmers to diversify their income sources via external employment: on farms with more than 16 ESU – representing 75% of the economic potential of EU27 family farms - , pluriactivity is relatively modest (18%), and the diversification activities set up often consist in the prolongation of agricultural activity (contract work using the farm equipment, processing of farm products). Last but not least, the support to diversification activities for farms provided through rural development funds seems to achieve its goal and facilitate their setting-up. - 132 - Tudományos Mozaik 6. TPF Bibliography [1]. Aghion, Phillippe and Olivier Blanchard (1994), “On the Speed of Transition in Central Europe”, National Bureau for Economic Research Macroeconomics Annual, pp. 283 319; [2]. Ciupagea, Constantin, (2002): Macroeconomic models for the Romanian economy. Editura IEM, Bucuresti, pp. 94 - 127; [3]. Curbis, R, Welfe, W, (2004), Central and Eastern Europe on its way to EU. Simulation Studies based on Macromodels, pp. 26 - 69; [4]. Puşcaş, Vasile (2003), „Negociind cu Uniunea Europeană”, Economica Publishing House, Bucharest, pp. 145 - 204; [5]. Zamfirescu, Iulia, (2001), „Costuri şi beneficii ale aderării la Uniunea Europeană pentru Ńările candidate din Europa Centrală şi de Est", European Institute of Romania, Bucharest, pp. 112 - 175. - 133 - Tudományos Mozaik 6. TPF PRINCIPLES ADAPTATION OF CULTURAL TOURISM IN NATURAL SITES Petroman I.∗, Petroman Cornelia∗, Balan Ioana∗, Marin Diana∗, Bratulescu M. ∗ Visiting a cultural site involves understanding it through the analysis and study of its cultural and natural specificity, which makes the tourist complete his visit by discovering the territory as a whole and, particularly, the natural sites that make it up. Cultural tourism is not only about urban areas – it is increasingly covering rural areas also, producing eco-cultural tourism or ecotourism. Keywords: cultural tourism, principles, natural sites Introduction The simple enumeration of the sites points out two aspects that are essential to cultural tourism: - the large number of the sites; - an unimaginable diversity. These archaeological sites are unknown to most of the inhabitants and remain unknown to the tourists that visit us for the simple reason that they are not included in the tourist roadmaps. (1, 3) Culture is presented, in local development projects, as a vector of territorial development that allows the identification of a local identity and the presentation of a typical tourist destination. Cultural resources are asked for, assessed and managed in order to improve the image, the position, and the identity of the tourist site. The local heritage is more and more exploited by the territorial communities aiming at tourist and, implicitly, economic goals. They use, to do so, three types of heritage (2): - built heritage (baths, churches, chapels, neighbourhoods, monuments, towns, villages); - subterranean heritage (grottos, cave paintings); - transmitted heritage (archives, knowledge, customs, inventories, museums). Results and Discussion In valorising cultural resources, decision-makers examine the suitability of the natural and cultural specificity of the site, since the adepts of natural areas are not to be completely identified with the adepts of classical cultural circuits. Therefore, the problem of the way the principles of cultural tourism should be adapted to the natural sites. Ecotourism does not identify with natural tourism alone, but it includes playful and educational discovery of a territory in association with its natural and cultural environment. In the conception of the World Tourism Organisation, ecotourism reunites all forms of tourism focused on nature and whose main motivations are observation and appreciation of the nature and traditional cultures. It is this approach that confers ecotourism an educational and interpretative nature. In addition, tourism offer favours local development. In order to have economic development, both town and cities, on one hand, and tourism resorts and communes ∗ Banat`s University of Agricultural Sciences and Veterinary Medicine, Timisoara, Faculty of Agricultural Management - 135 - Principles adaptation of cultural tourism in natural sites Petroman I., Petroman Cornelia, Balan Ioana, Marin Diana, Bratulescu M. identify with festivals, celebrations, and other cultural events. This is the case of the commune of Satchinez, a commune famous for its Satchinez Marshes Reserve (4), on the site of which everybody can find the programme of the cultural events organised in the commune in 2009, a programme from which we have retained, for the purposes of this research, only the events that could attracts the visitors from outside the commune of Satchinez and/or from outside the Timis County (Table 1). Table 1. Cultural activities of general interest of the commune of Satchinez in 2009 Activity Heroes’ Day: crown presentation at the Tomb of the Unknown Hero (Bărăteaz, Hodoni and Satchinez) Commune’s Day: Saints Peter and Paul The Village’s Sons Consecration of the Saint Patron of the Orthodox Church Saint Eli from the village of Hodoni (The Festival of Hodoni) Regional championship of table tennis Consecration of the Saint Patron of the Orthodox Church Saint Paraskeva from the village of Bărăteaz (The Festival of Bărăteaz) Consecration of the Saint Patron of the Orthodox Church Saint Dmitry from the village of Satchinez (The Festival of Satchinez) Date 9 May 29June 30 June 20 July 1-15 August 14 October 26 October Unfortunately, the programme of cultural activities does not include activities related to the Satchinez Marshes Reserve, though visiting of such a reserve is, equally, also a cultural act and a recreational activity, for the following reasons: - a cultural act: also called the “Banat Delta”, the Satchinez Ornithological Marshes Reserve, established in 1942, harbours, on its 1,200 ha, 40% of the bird species living on Romanian territory, many of which are protected: pied avocet (Recurvirostra avosetta), little egret (Egretta garzetta), great egret (Egretta alba), black-winged stilt (Himantopus himantopus), grey heron (Ardea cinerea), squacco heron (Ardeola ralloides), little bittern (Ixobrychus minutus), purple heron (Ardea purpurea) and black-crowned night heron (Nycticorax nycticorax); - a recreational activity: besides the protected species above, one can meet, in the dream landscape of the reserve deer, hares, wild boars, and foxes and, among plants, willow, bog reed and wild rose – elements of fauna and flora that constitute an ideal place for relaxation and for escape from the crowded urban areas. This is why we think that they could organise, in the commune of Satchinez, cultural tourism activities that combine cultural and natural heritage with the reserve turning into a mediation tool between culture and nature. Thus, the first four cultural activities of general interest organised in the commune of Satchinez in 2009 overlap the period in which the birds can be watched in the reserve, i.e. April 15 – September 15, though during milder winters it happens for some of the birds to stay in the reserve. This is how one can combine cultural and religious tourism activities (Heroes’ Day, The Festival at Hodoni) or genealogic tourism activities (The Day of the Commune, The Village Sons), when the “scenery” of the place was already created by the event itself (which means that the tour operator has nothing more to do about it) with recreational tourism activities for which, again, the place is already prepared by mother nature herself! Even when the Satchinez Marshes Reserve is no longer attractive - 136 - Tudományos Mozaik 6. TPF because of bird migration, the religious celebrations of the commune of Satchinez (The Festival at Bărăteaz and the Festival at Satchinez) can be integrated into tourism circuits of another nature as elements of cultural / religious elements. This is how the tourism offer constitutes a complement of the tourism offer aiming a natural destination. Is seems useless to insist on the fact that visiting the Satchinez Marshes Reserve as a form of educational tourism can be an excellent lesson of nature sciences for the students of the Timiş County and of the neighbouring counties, no matter the age. The Satchinez Marshes Reserve has an extraordinary potential on the market of educational tourism from reasons obvious for similar cases and for British specialists in the field (5): - educational tourism: • has a well established history and role within tourism; • increases steadily and has broad horizons; • is, if associated with a respected institution, a valuable sales point; - demographic trends show that: • the population is aging; • the health of the aged people has improved; • aged people retire sooner; • people spend more on leisure activities; - market trends show: • a shift toward added value offer (as that offered by educational tourism); • an increase in popularity of short holidays (which fits very well with the nature of most educational tourism programmes); • price is not the only factor in choosing a vacation; • a shift from sun and beach tourism toward a type of tourism that also includes a certain type of spiritual gain; • a larger and larger number of tour operators that include sustainable and ecotourism programmes; • a public that better understands environmental issues. - sustainable tourism is the only tourism of the future. Here are a few suggestions of tourism roadmaps for the visiting of natural monuments: - in the city of Timişoara – the Botanical Gardens and the tour of the city parks and gardens (from the North Railway Station, through the Central Park, the Roses’ Park, the Children’s Park, the People’s Park, the Green Forest; - the Satchinez Marshes Reserve; - the nature reserves on the territory of the following administrative-territorial units: Banloc, Bara, Beba Veche – Pordeanu – Cherestur – Cheglevici – Colonia Bulgară, Buziaş, Cenad, Făget – Băteşti, Ghiroda, Igriş – Sânpetru Mare, Peciu Nou, Pişchia – Murani, Remetea Mare, Sacoşu Turcesc (Berini, Otveşti), Sânpetru Mare, Surduc. On these roadmaps, one can visit the following categories of reserves and protected areas (Table 2). - 137 - Principles adaptation of cultural tourism in natural sites Petroman I., Petroman Cornelia, Balan Ioana, Marin Diana, Bratulescu M. Table 2. Reserves and protected areas in the Timiş County Category Reserve / Protected Area Botany Local Council of the commune of Făget Botany Local Council of the City of Timişoara Forestry Forestry Branch Timişoara, Forestry Division Timişoara Forestry Institute of Forestry Research and Management – the Timişoara Branch Forestry Forestry Branch Timişoara, Forestry Division Lunca Timiş Forestry Forestry Branch Timişoara, Forestry Division Lugoj Mixed Local Council of the town of Buziaş Mixed A. R. Romanian Waters – the Timişoara Branch Mixed A. R. Romanian Waters – the Timişoara Branch Mixed Local Council of the commune of Banloc Mixed Local Council of the commune of Fârdea Ornithological Local Council of the commune of Beba Veche Ornithological Local Council of the commune of Pişchia Palaeonthological Forestry Branch Timişoara, Forestry Division Făget Pedological Local Council of the commune of Peciu Nou Among the most valuable natural “objectives” in these reserves and protected areas are the following trees protected by the law (Table 3): Table 3. Trees protected by the law in the Timiş County Common / scientific Name Location Montpellier maple (Acer The Parc Cinema Hall ark monspessulanum L.) Turkish hazel (Corylus colurna L.) Timişoara - Blv. Mihai Viteazul Persian silk tree (Albizzia julibrisin) Timişoara – Blv. Take Ionescu nr. 20 Timişoara – Justice Park, Place dr. Russel, Place 700, Liberty Place, St. Arcidava Ginkgo (Ginkgo biloba L.) Timişoara – Children’s Park Sânnicolau Mare - Nako Sandor Castle Sânnicolau Mare - St. Popa Şapcă Pesac – Culture House Bald cypress (Taxodium distichum (L.) Timişoara - S.C. Amendola S.A. CM Rich European black pine (Pinus nigra var. Banloc – Park Banatica) Pedunculate oak (Quercus robur L.) Timişoara – Central park, Children’s Park, Neptune Park Jimbolia – Town Hall Park Pyramidal oak (Quercus robur var. Liebling – Parochial House piramidalis) Yew (Taxus baccata L.) Timişoara - St. E. Gojdu nr. 5 Timişoara – Roses’ Driveway nr. 7 Timişoara – St. J. Pestalozzi nr. 6 Lovrin – The Large Park European white elm (Ulmus laevis) Pall Timişoara – Next to the Banat Museum European larch (Larix decidua L) Timişoara – The Park of the Students’ Town V. Pârvan - 138 - Tudományos Mozaik 6. TPF There are also law-protected flowering species. (Table 4) Table 4. Law-protected flowering species in the Timiş County Common / scientific Name Deptford pink (Dianthus armeria L.) Butcher’s broom (Ruscus aculeatus L.) a nature’s monument Lily of the valley (Convallaria Majalis L.) Snake’s head fritillary (Fritillaria meleagris L.) a nature’s monument Feather grass (Stipa capillata L.) Narcissus (Narcissus stellaris How) European white water lily (Nymphaea alba L.) Spatterdock (Nuphar lutea L.) Crested wheatgrass (Agropyron cristatum L) Roem. et Schult. Siberian iris (Iris sibirica L.) Location haymaking fields east of the county shrubberies flooding meadow of the Pogăniş haymaking fields, grasslands haymaking fields at Băteşti-Făgeşti marshes marshes haymaking fields, grasslands moist places Conclusions The programme of cultural activities in the studied areas does not include activities concerning nature reserves though visiting them is both a cultural act and a recreational activity. Through cultural tourism activities that combine cultural and natural heritage, a site can turn into a mediation tool between culture and nature. Visiting these reserves as a form of educational tourism can be an excellent lesson of nature sciences for students and seniors, the reserve having an extraordinary potential on the tourism market. - 139 - Principles adaptation of cultural tourism in natural sites Petroman I., Petroman Cornelia, Balan Ioana, Marin Diana, Bratulescu M. Bibliography 1. Bodger, D. H., Bodger, P. M. & Frost, H. (2004). Educational Travel – where does it lead? The 2nd DeHaan Tourism Management Conference “Developing Cultural Tourism”, December 16th 2003, Nottingham, UK: 6. 2. Petroman, I. (2005). Ecoturismul ca segment de piaŃă. Agricultura Banatului 5 (102): 21. 3. Venzal-Barde, C. (2006). Culture scientifique et tourisme: exemple du réseau des « musées du Verdon ». Méditerranée 107 : 87. 4. www.satchinez.ro 5. http://ro.wikipedia.org - 140 - Tudományos Mozaik 6. TPF RESEARCH REGARDING COMPETING FACTORS OF TOURISM DECLINE FROM ROMANIEN BANAT I.Csosz ∗, Ramona Ciolac ∗ Banat is characterized by a remarkable tourist potential, represented by the natural abundance objectives and those of special cultural invoice. Thus, the Banat Mountains, through the variety and originality of the natural morphology of the whole, the particular climate, fauna and flora, which define specific fund natural tourism in this, area represents an area, with a very important potentially in tourism activities development. Keywords: Banat area, tourist potential, natural fund travel Introduction Banat area is 28 526 km2, of which 18 966 km2 belong to Romania, and about 1/3 to Yugoslavia (9 276 km2), while a corner in the north-west to the confluence Mures Tisza, the Hungarian (284 km2). Natural fund travel of Banat is represented by the entire physical and geographical elements, able to exercise an attraction on the potential tourists, ensuring recovery of the tourist area. Geomorphologic aspects, Banat are characterized by a wide variety of forms: mountains 65.4% 16.5% depressions, hills and plains% 10.8% 7.3. High tourism potential in this area prompted the organization and development of various tourism products. The picturesque of mountain areas, the variety of flora and fauna, mineral water springs and spa, rich hunting and fishing fund combined with elements of architecture, folk art and folklore provides the possibility to practice tourism. Currently, small businesses in tourism field exist in Brebu-Garana area (those two are considered tourist villages), Oravita, Bozovici, Teregova, Domasnea, Poiana Mărului (in łarcu Mountains) tourism complex Semenic, existing tourism potential, are still poorly capitalized, due to low financial resources of population. Also, in places of contact with the Lugojului Hills with łarcu Mountains (Nădrag, Tomeşti, Fard, etc.) tourism is an opportunity for the emergence and development of SMEs in tourism activities. Presentation 1. GENERAL CHARACTERISTICS OF AREA Banat,s limits have known frequent oscillations in time and space according to historical circumstances, precisely because of his placement in a zone of interpenetration of the interests of countries and empires more or less neighbors. Between 1924-1950, the Banat included, counties Timis-Torontal, Caras-Severin, and part of Arad county situated at south of Mures. Historical territory of Banat territory lies on three countries: Romania, Serbia and Hungary and is now divided as follows: ∗ Banat`s University of Agricultural Sciences and Veterinary Medicine, Timisoara, Faculty of Agricultural Mnagement - 141 - Research regarding competing factors of tourism decline from Romanien Banat Fig. 1 Romanian Banat I.Csosz, Ramona Ciolac Fig. 2 Historical territory of Banat 1. Romania - Timis County - Caras-Severin County without localities: Bucova, Cornişoru, BouŃarii de Jos and BouŃarii de Sus and Preveciori - Arad County, just south of the Mures part - Mehedinti County, but only Baia Noua, Dubova, Eibenthal, IeşelniŃa, Orsova and SviniŃa. Several other villages from this area have disappeared under the lake accumulation waters PorŃile de Fier. - Hunedoara County, only localities Salciva and Pojoga. 9 2. Serbia - Vojvodina, with the Banat part situated on east of the Tisza and divided in: North Banat District (Serbian side-Severn Banat) without villages Ada, Senta and Kanjiza, situated on west part of the river Tisza. - Central Banat District (Serbian side-Srednje Banat). - South Banat District (Serbian side-Južni Banat). - Central Serbia: a small part of Banat, situated at of Pancevo and west of the Timis River (most part of the village Palilula, known as “Pančevački Rite”) was attached to the Belgrade metropolitan area. 3. Hungary with south eastern corner of Csongrád County, situated at south of Mures and east of Tisza, is part of the historical territory of Banat. In present The Banat include Timiş County, Caras-Severin County and the southern part of Mures from Arad County. 2. MATERIAL BASE AND TOURISM ACTIVITY BANAT Tourism in this region of Romania is much less developed than in other parts of the country, such as the Prahova Valley, southern Transylvania with two poles Sibiu and Brasov, Black Sea, and Bukovina. It is noted the presence of traditional spas (Baile Herculane Geoagiu-Bai, Moneasa, Lipova, Buziaş) in the region. Reserves and protected areas recognized from the area are: national parks – Nera-Beusnita Keys, Caras-Semenic Keys, Domogled - Cerna Valley, natural 9 Feneşan Costin, AdministraŃie şi fiscalitate în Banatul imperial 1716 - 1778, Editura de Vest, Timişoara, 1997, P. 78-79 - 142 - Tudományos Mozaik 6. TPF parks - PorŃile de Fier). Tourist services offer is of characterized by a poor quality (poor quality of tourism products offered, poor staff training, network failure). Spatial analysis of accommodation capacity in service of Romanian Banat shows a slight predominance of mountain Banat (53.85%), compared to the plain Banat (46.15%) the great variety of tourism potential from the mountain area being almost matched by location in plain area of the main regional pole, Timisoara. Analyzing space differences in the structure by type of units of accommodation capacity in operation, it is found that mountain area has primacy for hotels and motels, cabins camps students, rural pensions and Agro pensions. Plain area has on the first place hostels, urban cottages, campgrounds, inns. Overview of accommodation capacities in service by type of accommodation unit underlines the concentration of accommodation places in hotels (73.27%), far, the site II, are urban hostels (7.54%). The same situation characterize the plain area, where the city's share of hostels is higher (11.27%), while the mountain area have a slightly different hierarchy, on ranks II, with 5.68% , being students and preschool camps. In the region, tourism is not working as it should, given the fact that the strategy at central level is inconsistent for this part of the country, is changing constantly and development and promoting of tourism priorities are not part of local authorities, only a few exceptions. High agro-tourist potential of the rural region prompted the organization and establishment of hostels and appropriate tourism products. The pitoresque of mountain areas, the variety of flora and fauna, mineral water springs and spa, fund rich hunting and fishing combined with elements of architecture, folk art and folklore provides the possibility to practice rural tourism. Conclusions In recent years, traditional mountain tourism, spa, and weekend city tourism is in a marked decline, which in a number of competing factors: a) mountain tourism: - No advertising; - Tourist facilities (hotels, motels, tourist stops) are damaged, or not repared; - Damage and failure markings on mountain paths; - Cable tourist transport facilities, old and unproductive; - Lack of telecommunications infrastructure; - Accessibility unmodernised. - 143 - Research regarding competing factors of tourism decline from Romanien Banat I.Csosz, Ramona Ciolac Competing factors of mountain tourism decline No advertising Tourist facilities are damaged Damage and failure markings on mountain paths; Cable tourist transport facilities, old and unproductive Lack of telecommunications infrastructure Accessibility unmodernised Fig. 3 Competing factors of mountain tourism decline b) in spa tourism: - High degree of wear, deterioration and even destruction of facilities (hotels, villas, treatment bases, canteen-restaurant); - Network accommodation and catering is surrounded with few qualified personnel as a result of reduced activity and departure of qualified personnel; - Poor management of the of the resort administration. - 144 - Tudományos Mozaik 6. TPF High degree of wear, deterioration and even destruction of facilities Competing factors of spa tourism decline Network accommodation and catering is surrounded with few qualified personnel Poor management of the of the resort administration Fig. 4 Competing factors of spa tourism decline Competing factors of urban, weekend, culturel tourism decline Insufficient specific facilities Public transport network "disconnected" Absence of clear urban concepts Insufficient financial support Fig. 5 Competing factors of urban, weekend, culturel tourism decline c) Urban, weekend, culturel tourism: - Insufficient specific facilities (cottages, motels, parks, pools, entertainment places, etc.) - Public transport network "disconnected" from these goals; - Absence of clear urban concepts, with the firm application of discipline in engineering, resulting in the emergence of construction of holiday homes located far chaotic; - Insufficient financial support for installation, conservation and introduction in the tourist circuit of the historical and architectural monuments; - Failure of road access routes to the specific objectives of this type of tourism (no markings, no equipped parking with the minimum of comfort, lack of tourist information). - 145 - Research regarding competing factors of tourism decline from Romanien Banat I.Csosz, Ramona Ciolac Bibliography 1.Buciuman E., Economia turismului rural şi agroturismului, Editura ProTransilvania, Alba-Iulia, 1999 2. Csısz I., Agroturism şi Turism Rural, Editura Mirton, Timişoara, 2007 3. Feneşan Costin, AdministraŃie şi fiscalitate în Banatul imperial 1716 - 1778, Editura de Vest, Timişoara, 1997 - 146 - Tudományos Mozaik 6. TPF RESULTS OF “EUROP” QUALITY GRADING SYSTEM FOR BEEF AND VEAL IN ROMANIA Balan Ioana∗, Petroman Cornelia∗, Petroman I. ∗, Marin Diana∗ The paper presents the results of classifications of beef carcasses from 2008 in Romania, reported to Romanian Commission of Pork, Beef and Sheep Carcasses Grading - CCC “EUROP”, from the whole Romania, per total and per animal categories without differences, considering only the quality classes and subclasses. The qualitative level of beef carcasses in Romania is extremely low, and most livestock could be classified in the inferior quality classes, in terms of conformation and fat deposits as well, according to EUROP System. But Romania have a great agricultural potential for beef breeding and the present situation can be change in better one, based by concrete support from Romanian and European Union. Keywords: beef, veal, quality, carcasses, fat, conformation, EUROP System, grading, classification, classes, subclasses, procents, weight INTRODUCTION The main objectives of the classification of beef carcasses (beef and veal) are represented by the correct payment to beef breeders, according to carcass weight and quality, and standardization, the common language in the international meat trade. The European Union set uniform procedures for quality assessment (the EUROP system), defined by the same parameters in the whole continent. Romania is at the beginning of beef carcass classification; it is in the third year of reporting on the classification results to the European Commission. In this context, we consider it is very important to analyze these results, for a continuous improvement of carcass quality. MATERIALS AND METHODS The EUROP system of beef carcass classification is structured per animal categories, classes and subclasses of quality (of fat). The animal categories are represented by: - "A"- carcasses of young ungelded males, of up to 2 years old; - "B"- carcasses of other ungelded males; - "C"- carcasses of gelded males; - "D"- carcasses of farrowing females; - "E"- carcasses of other females. There are animal categories that do not present all quality classes and subclasses, due to their specific physiological characteristics. So, we analyzed the results of classifications from 2008, reported to CCC EUROP, from the whole country and per total, per animal categories without differences, considering only the quality classes and subclasses. ∗ Banat`s University of Agricultural Sciences and Veterinary Medicine, Timisoara, Faculty of Agricultural Management - 147 - Results of „Europ” quality grading system for beef and veal in Romania Balan Ioana, Petroman Cornelia, Petroman I., Marin Diana RESULTS AND DISCUSSIONS In 2008, 147,862 carcasses were classified in Romania; the structure per quality classes, according to the EUROP system, is presented in Table no. 1. Table no. 1. Situation of classifications, per total in all fat classes, per quality classes, of beef carcasses in 2008 PERCENTAGE OF TOTAL MEAN WEIGHT (kg/carcass) 0 0,00 0,00 U 105 0,07 347,53 R 3.548 2,40 304,25 O 71.807 48,56 225,57 P 72.402 48,97 178,16 147.862 100,00 204,33 QUALITY CLASSES (CONFORMATION) CARCASS NUMBER E TOTAL Source: CCC EUROP To make evident carcass quality according to fat deposits, we analyzed the percentages in conformation classes, per five fat subclasses. The 1st fat subclass includes 88,266 carcasses; the structure per quality classes, according to the EUROP system, is presented in Table no. 2. Table no. 2. Situation of classifications in the 1st fat subclass, per quality classes, of beef carcasses in 2008 FAT 1 QUALITY PROCENT MEAN CARCASS CLASSES FROM WEIGHT NUMBER TOTAL (kg/carcass) (CONFORMATION) E 0 0,00 0,00 U 22 0,01 328,72 R 858 0,58 272,62 O 32.421 21,93 199,36 P 54.965 37,17 168,59 88.266 59,69 180,95 TOTAL Source: CCC EUROP This quality subclass represents the majority percentage in the total carcasses classified in Romania in 2008, namely almost 60%, at a mean weight of 180.95 kg/carcass. In this subclass, the majority percentage is represented by the class P, the worst class in terms of quality, with over 37%. - 148 - Tudományos Mozaik 6. TPF The 2nd fat subclass, in 2008, included 42,546 carcasses, with a mean weight of 224.71 kg/carcass, representing 28.77% of the total carcasses classified. (Table no. 3) Table no. 3 Situation of classifications in the 2nd fat subclass, per quality classes, of beef carcasses in 2008 QUALITY CLASSES (CONFORMATION) E U R 2 O P TOTAL Source: CCC EUROP FAT PROCENT CARCASS FROM NUMBER TOTAL 0 0,00 27 0,02 1.121 0,76 26.766 18,10 14.632 9,90 42.546 28,77 MEAN WEIGHT (kg/carcass) 0,00 342,76 295,97 233,52 202,92 224,71 In this quality subclass, the majority percentage is represented by the quality class O, penultimate in terms of quality, with a value of 18.1%. The 3rd fat subclass (Table no. 4) is a medium quality class, compared to the ones previously presented, which are low-quality ones. It represents a significantly reduced proportion, below 9%, with a mean weight of 270.66 kg/carcass. In this subclass, the majority percentage is represented again by an inferior quality class, respectively the class O, with 6.59%. Table no. 4 Situation of classifications in the 3rd fat subclass, per quality classes, of beef carcasses in 2008 FAT QUALITY CLASSES (CONFORMATION) E U R 3 O P TOTAL Source: CCC EUROP CARCASS NUMBER 0 27 885 9.749 2.578 13.239 PROCENT FROM TOTAL 0,00 0,02 0,60 6,59 1,74 8,95 MEAN WEIGHT (kg/carcass) 0,00 352,52 309,89 270,66 236,01 266,70 The total beef carcasses classified in this subclass were, in 2008, 13,239, about 1/3 of the previous subclass. In the 4th fat subclass, representing a superior quality class, only 2,748 carcasses were identified, with a mean weight of 298.11 kg/carcass; they represent only 1.87% of the total carcasses classified. (Table no. 5) Table no. 5. - 149 - Results of „Europ” quality grading system for beef and veal in Romania Balan Ioana, Petroman Cornelia, Petroman I., Marin Diana Situation of classifications in the 4th fat subclass, per quality classes, of beef carcasses in 2008 FAT QUALITY CLASSES (CONFORMATION) E U R 4 O P TOTAL Source: CCC EUROP CARCASS NUMBER 0 11 356 2.162 219 2.748 PROCENT FROM TOTAL 0,00 0,01 0,24 1,46 0,15 1,86 MEAN WEIGHT (kg/carcass) 0,00 366,43 351,68 294,43 243,94 298,11 The majority percentage is represented by the quality class O, too, although it is insignificant, representing 1.46% corresponding to the 2,162 carcasses. In the last fat subclass, the 5th subclass – the superior class of this system, we found only 0.72% of the carcasses classified. The mean weight of these carcasses is big, respectively 311.35 kg/carcasses, attaining even 358.66 kg/carcass in the quality class U. Table no. 6. Situation of classifications in the 5th fat subclass, per quality classes, of beef carcasses in 2008 FAT QUALITY CLASSES (CONFORMATION) E U R 5 O P TOTAL Source: CCC EUROP CARCASS NUMBER 0 18 328 709 8 1.063 PROCENT FROM TOTAL 0,00 0,01 0,22 0,48 0,01 0,72 MEAN WEIGHT (kg/carcass) 0,00 358,66 348,54 294,33 188,46 311,35 The majority percentage may be found in the class O, respectively 709 carcasses of the total 1,063 carcasses, namely 0.48% of total livestock from 2008. Analyzing all data, we may observe that no carcass was identified in the quality class E during the whole year, and only 105 carcasses in the class U, representing 0.7% of total carcasses. Fig. no. 1. The most carcasses could be classified in the inferior quality classes, respectively O and P, and only a reduced percentage of 2.4% in the medium class. - 150 - Tudományos Mozaik 6. TPF 100.000,00 71.807 72.402 225,57 178,16 10.000,00 3.548 1.000,00 347,53 304,25 105 100,00 48,97 48,56 10,00 2,40 1,00 E 0,10 U R O P 0,07 0,01 NUMBER PROCENT FROM TOTAL MEDIUM PONDERALLY WEIGHT Fig. no. 1. Total number, percentage and mean weight of beef carcasses classified in 2008 CONCLUSIONS In Romania is a big deficit of beef and veal meat for human consumption and this deficit is covered by import from Latin America (Brazil, Argentina etc.). In the same time, the qualitative level of beef carcasses in Romania is extremely low, and most livestock could be classified in the inferior quality classes, in terms of conformation and fat deposits as well. The activity of beef breeding for beef and veal, under such conditions, is extremely inefficient, the price ranging directly with carcass quality. There are measures adopted by Romania for the support and development of the beefbreeding system, but they are insufficient, generating a lack of interest at the level of beef breeders for carcass quality improvement. The biggest problem of this sector is the genetically one, the low quality level of meat cattle, because Romania didn’t had a tradition for meat cattle. Anyway, Romania represents an important market for beef and veal, with a good agricultural potential for that. If the Romanian and European Union authorities will improve measures for redressing the beef-breading sector, Romania can become one of the important producers of beef and veal. - 151 - Results of „Europ” quality grading system for beef and veal in Romania Balan Ioana, Petroman Cornelia, Petroman I., Marin Diana Bibliography 1. BĂLAN, IOANA M., 2007, Managementul calităŃii cărnii de porc, Editura ArtPress, Timşoara, ISBN (13) 978-973-108-036-9 2. PETROMAN CORNELIA, 2007, Managementul procesării produselor agroalimentare, Editura Mirton, Timişoara. 3. CCC EUROP - ACTIVITY RAPPORTS 2007, 2008 – internal use - 152 - Tudományos Mozaik 6. TPF ROMANIAN HEALTH TOURISM - KEY FACTOR IN THE DEVELOPMENT OF RURAL TOURISM Martin Simona Cristina, Csösz Ioan, Merce Iuliana Ioana, Ciolac Ramona, Marinău Călina1 Romania is placed among the European countries with a remarkable background spa. We have the chance that 1/3 of thermal and mineral waters on the continent to find in our country. This value is increased the complexity of natural factors, and retrieving the same principal place of environmental factors, together with a wide range of mineral of course, with beneficial effects polifactoriale and existence in Romania of all types of mineral spas which can be used across a range of treatments spas profiles. Situation where the resorts spas but are a reflection of management disastrous. State buildings, which specialists say that tourism should be replaced rather than reconditioned, lack of basic road infrastructure to support tourism development and to encourage travel, are causes of stagnation travel history. Romania has a huge tourism potential, under-exploited. On the tour, Romania was still behind the cities, such as Hungary or Bulgaria. However, prospects are encouraging, with large Romanian tourism likely to become competitive. According to a report by the World Council of Tourism and travel, in terms of growth prospects of the tourism industry and travel, Romania ranks seven of the 176 countries analyzed. Romanian operators of tourism are optimistic. Are likely to increase the Romanian tourism. There has been renovated many tourist structures, investors became more powerful. Be kept in mind, from now on, the Romanians do not go to spend their holidays in hotels bad. It provides also a revival of spa tourism. Tourism is not addressed only to those with medical problems but also those who want to relax, to regain vitality and good physical condition, mental and spiritual. Because of this in recent decades, with its important social and economic impacts, tourism has become a major segment of the international tourist market, which is focused to important human and material resources, with more profound involvement of science and technology, the provision of medical tourism services and a complex bill and a high quality, required to meet the critical requirements of modern man, due to changes in living conditions and health of the population. Unfortunately, the return of Romania among the European democracies from 1989, meant for tourism, despite the amount of natural factors of course, entry into a deep crisis, the technical and material suffering a continuous degradation. Map locating stations in Romania provides good image sharing on the country of spas resources. Since the marked points are below 20% of total spa towns with resources, can achieve real dimension that can acquire Romanian tourism tourist market in Europe by expanding the area of recovery of natural factors of course in our country, economic and social effects that can generate quantitative change but qualitative factors defining spa offer. 1 University of Agricultural Sciences and Veterinary Medicine, Faculty of Farm Management – Timisoara, Romania - 153 - Romanian health tourism – key factor int he development of rural tourism Martin Simona Cristina, Csösz Ioan, Merce Iuliana Ioana, Ciolac Ramona, Marinău Călina In the following analysis we refer to elements of attractiveness and disadvantaged elements that characterize some of the resorts of Romania. Group tourist resorts including resorts with great interest offer spa's quality both in terms of fund spa and the facilities. All stations in this group are of national interest, with a tradition of tourism activities, many of which are known internationally. Resorts in this group have a high attractiveness index, but none of them recorded close to the maximum level, the highest rated being Baths Herculane, Slănic Moldova, Călimăneşti-Caciulata and have a potentially valuable spa, but their attractive tourist is adversely affected in greater or less supply of other components of interest such as: How to exploit badly in Felix, Calimanesti-Caciulata Slanic Moldova Tusnad, Mangalia, Borsec, Govora, Geoagiu; Low level of knowledge of the field Borsec resorts, Mangalia, Buzias; Increased air pollution, noise, resorts: Calimanesti, baths Herculane, Tuşnad Baths, Covasna, Baile Felix, etc. and water in the resort Techirghiol; Reduced to the natural aesthetic value within stations: Baile Herculane-Vicol, Covasna, Baile Felix the newly constructed hotels; Accommodation with advanced physical and moral wear resorts: Baile Herculane, Slănic Moldova, Techirghiol, Borsec and partly Tuşnad Baths, Olanesti, Govora, Geoagiu Bai, Buziaş; Natural wear for the treatment of Bathrooms structures Herculane Călimăneşti Slănic Moldova Techirghiol Borsec, Olăneşti, Govora, Sovata, Buziaş, especially obsolescence in all bases of treatment; Reduced diversity of structures catering for all stations; High density of buildings in public spaces limited habitable Baile Herculane, Călimăneşti, Slănic Moldova, Baile Felix; The scarcity, poor quality and diversity of recreational structures of all stations; General and specific trade poorly in all stations; Improper quality of infrastructure facilities at all stations except South Mangalia resort; - 154 - Tudományos Mozaik 6. TPF - The impact of tourism on weekends in resorts: Slănic Moldova, Olanesti, Geoagiu Bai, Sovata, Buziaş, Baile Felix. Summarizing this highlights the fact that beyond the particular spa's resort, objectively determined their position and background of spa territory, there are many disadvantaged elements common to all, including especially, the quality and diversity of accommodation structures, service meals and entertainment, commerce and quality of general and specific infrastructure facilities. In order to increase domestic competitiveness, but above all, internationally, the strategy for further development of these countries will seek in particular, improve the shortcomings identified in the present, which reduces their values tourism. Group spas of tourist interest with an index of attractiveness is conducive to development spa's business. Stations included in this group are considered as national interest or area stations according to their degree of endowment. They are attractive items: Spa potentially valuable in qualitative and quantitative; External environment and within their stations: Neptune (spa), Balvanyos, Stana de Vale (spa), Sinaia (spa), Moneasa soup, Tinca, Singeorz Spa and Bradet; Spa's tradition resorts: Amara, Slănic Prahova Sibiu Ocna, Bazna, Lipova, Salt Lake; Near the capital and other major urban centers, issuing tourist centers: Amara, Slănic Prahova, Sinaia (spa), Ocna Sibiu, Salt Lake, Bradet; Spa's structures large resorts Amara, Neptune, Stana de Vale, Sinaia (spa), Moneasa, Singeorz Spa, Spa VaŃa; Conditions of practice on a broad scale of activities Establishment of preventive and active recreation. Inclusion of these resorts spa in the group of interest is determined by lower resource potential spa resorts Balvanyos, Tinca, Lipova or the lack of diversity of course factors that ultimately influenced how the stations equipment Amara, Slănic Prahova, Neptune, Stana de Vale, Sinaia (spa), Moneasa, Ocna Sibiu, Bazna, Singeorz Spa, VaŃa Salt Lake on the one hand, and on the other hand the lower the possibilities of recovery factors course, particularly those of group therapeutic substances most commonly found. Disadvantaged elements present and future recovery may be considered: Insufficient knowledge of the deposits spas and resorts quality factors Stina de Vale, Sinaia (spa), Borsa; Technical deficiencies in the operation of substances resorts Slănic Prahova Balvanyos, Tinca, Singeorz Spa; Eccentric position in the resort area Stana de Vale, Moneasa soup, Singeorz Spa, Spa VaŃa. Remedy some of the shortcomings mentioned will help increase tourist interest in the products concerned and their establishment as statutes of national importance, and thus have the first group atractiviate. In this respect, it presents the most favorable prospects resorts Amara, Slănic Prahova, Turia, Stina de Vale, Bors, Moneasa, Singeorz Spa, Salt Lake. For them, all elements of attractiveness determines the future development of balneoturistice function correlated with potential resources and tourism demand. Bathing limited tourist interest. In this group are contained resorts balneoturistice zonal and local importance. They are characterized by the predominance of Establishment function which, in some cases supplemented and recreational function, respectively and recreation during weekends. These - 155 - Romanian health tourism – key factor int he development of rural tourism Martin Simona Cristina, Csösz Ioan, Merce Iuliana Ioana, Ciolac Ramona, Marinău Călina resorts are noted Sărata Monteoru, Calacea, Cojocna Spa, Ocna Şugatag, Boghiş, Turda, Teleaga, baths Sascut. In general, these countries have potentially important quantitative and qualitative, of a natural environment outside benefeciind refreshing. They are disadvantaged position in the territory, accessibility sometimes difficult, especially the existence of structures balneoturistice with advanced physical and moral wear, in most cases, or very low as in Mary Valley resorts, Canadians, mirrors, and of services much lower. All these elements are, as tourism demand is lower. Development of tourist structures in some of the group will cause an increase in tourism demand, especially for those who have course factors used to treat diseases with high morbidity level or having the conditions to promote preventive activities with spas. Group tourist resorts low interest, is the last group in terms of tourist attractions and resorts including spas resources benefiting only the minimum requirements and conduct of tourism activities in nature, so their function is the only resort. The value of quantitative and qualitative resources and environment determine present and future demand purely local. Attractiveness index analysis was done for the most representative of our country resorts. Besides these, there are a large number of state and local resources and spa facilities, some enjoying a natural environment conducive to the development of spa activities. They have a wide dispersion in the territory, being located mainly around major urban centers. Characteristics of natural factors of course, like other elements of their development paves the balneoturistice offers all level of local interest, with the main function, therapy spa, leisure or both. The natural diversity provides prerequisites of further developing tourism and the substrate while allowing for a variety of forms of tourism. The variety of forms of relief: mountains, plateaus, sea, plains, delta, Romania is among the most beautiful destinations in Europe and appreciated. Revitalization offer financial and managerial balneoturistice requires special efforts. This can be achieved gradually in the market surveys and specific projects, since known as profile spa resorts in foreign markets. Defining appropriate health tourism in Romania strategies must be based on good knowledge of spa tourism potential, the current level of recovery, and conjucturii economic, social and political developments affecting the Romanian tourism in general and the spa in particular. - 156 - Tudományos Mozaik 6. TPF Bibliography 1. Csısz, I. - Agritourism mountain, Ed. Mirton, Timisoara, 1996; 2. Glavan, V. - Arranging tourist territory, Ed "Alma Mater", Sibiu, 2003; 3. Glavan, V. - The tourist potential and its exploitation, Publisher of Tomorrow Foundation Romania, Bucharest, 2006; 4. Glavan V. - Resources of interest on Earth, Economic Publishing House, Bucharest, 2000; 5. Teleki, N., Munteanu, L.; Bibicioiu, S. - Romania resort, Guide for family physicians and practitioners, Bucharest, 2004; 6. Buciuman E. - The Economics of rural tourism and agrotourism, Publisher ProTransilvania, Alba Iulia, 1999; 7. *** - Statistical yearbook, 2008 - 157 - Tudományos Mozaik 6. TPF SCIENTIFIC MISSION AND SOCIAL ROLE OF THE MUSEUMS IN TIMIŞOARA Petroman Cornelia∗, Petroman I.∗, Balan Ioana∗, Heber Loredana∗, Popa Daniela∗ The reasons why the museum has evolved from the point of view of its form, objectives, organisation, and management was the desire to increase prestige and develop economic activity. In order to attract the public, they have used all communication and animation methods, the cultural products thus developed aiming at increasing consumption. The audience of museums is made up of passionate visitors, students, entertainment consumers and occasional visitors. Keywords: scientific mission, social role, museums, Timişoara Introduction Researchers consider the museum as a permanent institution, with no lucrative goals, in the service of society and of its development, and open to the public: this is the source of its scientific mission and of its social role. Museums should be solvable or develop solvability through systematic offer adapted to all categories of audience, and it should be well managed and profitable. Museums have multiplied everywhere in the world, each community or each sector of the human culture developing museums aiming at either to increase prestige or to develop economic activities. The proof: the network of museums in Romania and, particularly, the network of museums in the Timiş County. Results and Discussion The county capital city of Timişoara has the largest number of museums in the Timiş County: - The Collection of the Serbian Orthodox Diocese contains a collection of religious items (silverware, old books, icons on wood and canvas brought from Serbian Orthodox churches and monasteries, portraits of Serbian Orthodox bishops) presented chronologically, in six exhibition halls. (Year of establishment: 1964. Category: cult museum. General profile: religious art. Main profile: religious art.); - The Collection of the Orthodox Diocese of Banat, presenting over 4,000 mobile heritage items (3,000 old religious books, over 800 icons and paintings, over 130 cult items, 10 pieces of precious metals, a stamp, 10 apparels, etc.). (Year of establishment: 1968. Category: cult museum. General profile: religious art. Main profile: religious art.) - The „Pădurea Verde” Zoological Gardens, presenting exotic animal species (dwarf kangaroos, dwarf goats, deer, dwarf hens, guanaco, hamsters, rabbits, capuchin monkeys, emu, ostriches, bears), fish species (Copadichromis borleyi Kadango Red Fin, Cyrtocara moorii, Labidochromis caeruleus, Maylandia membe ∗ Banat`s University of Agricultural Sciences and Veterinary Medicine, Timisoara, Faculty of Agricultural Management - 159 - Scientific mission and social role of the museums in Timisoara - - - - - - - Petroman Cornelia, Petroman I., Balan Ioana, Heber Loredana, Popa Daniela deep, Melanochromis chipokae, Sciaenochromis fryeri), water birds (Lady’s seal, black swans, red ducks, etc.) (Year of establishment: -. Category: local museum / collection. General profile: nature sciences. Main profile: nature sciences zoology.) The Banat Museum, hosted by the historical monument building of the Hunyads Castle, has cultural items belonging to the national cultural heritage thesaurus, structured depending on the fields of archaeology, old Romanian and foreign religious books, cartography, gems and cameos, history, memoirism and numismatics exhibited within permanent exhibitions in 19 halls: Palaeolithic and Epi-Palaeolithic, Neolithic (the Neolithic Sanctuary at ParŃa), Bronze Age, Iron Age (North Thracians and Gete-Dacians), Dacian-Roman Age (Roman Dacia, Dacian-Romanity), Pre-feudal and medieval period and Modern and contemporary period (Year of establishment: 1872. Category: county museum. General profile: history. Main profile: Dacian-Roman history, medieval archaeology, pre-historic archaeology, history.); The Banat Museum. The Nature Sciences Unit contains over 50,000 items grouped in Rock and mineral collection, Palaeontology collection, Dried plant collection (Herbarium), Butterfly collection (Lepidoptera), Bug collection (Coleoptera), Exotic mollusc collection (Malacology) and Bird collection (Ornithology exhibited both in permanent exhibitions such as Banat flora and fauna, Man’s evolution, Animal evolution, and Mineralogy, and in temporary exhibitions such as Banat orchids in photos. (Year of establishment: 1873. Category: county museum. General profile: nature sciences. Main profile: nature sciences – botany, nature sciences - zoology.) The Art Museum has a collection of Italian, Flemish and Dutch, German and Austrian, Hungarian paintings and graphic arts, together with Banat paintings and graphic arts from the 15th to the 19th centuries; a collection of paintings and graphic arts from the 19th century; Romanian old art (icons) and Banat from the first half of the 20th century; a collection of modern and contemporary Romanian paintings. (Year of establishment: 1872. Category: county museum. General profile: arts. Main profile: European art (painting and graphic arts, 15th to 20th centuries), modern and contemporary Romanian art, Banat art painting and graphic arts, 18th to 20th centuries), decorative art (17th to 20tth centuries), Romanian sculpture (19th to 20th centuries).); The „Corneliu Miklosi” Museum of Public Transportation (Year of establishment: -. Category: -. General profile: science and technology. Main profile: history, science and technology); The Museum of the Roman-Catholic Diocese presents documents, maps, items of religious decorative art. (Year of establishment: 1995. Category: cult museum. General profile: religious art. Main profile: religious art); The Military Museum has 6 halls, 5 of which reflect distinct periods of Romania’s history (Decebal, Early Middle Ages, Middle Ages, Mihai Viteazul, Union of the Romanian Principalities and the 2 world wars) and the Arms and military apparel Hall (exhibits from different historical periods), with a museum heritage of over 2,000 items (arms, documents of the time, photographs, maps, models of historical monuments, military uniforms) (Year of establishment: 1964. Category: museum subordinated to a ministry. General profile: military history. Main profile: military history); The Museum of the Banat Village presents buildings with social function of the traditional village (mayor’s hall, school, church), farms belonging to different - 160 - Tudományos Mozaik 6. TPF ethnic communities in Banat (Romanians, Slovaks, Germans, Ukrainians, Hungarians etc.), technical installations and workshops; the wooden church in Topla (18th century), a potter’s house and workshop from Bata, a farm from Căpâlnaş (19th century), a mill with mill bucket from TopleŃ, water and wind mills, oil mills, as well as a rich collection of ethnography and folk art (12,000 items). (Year of establishment: 1972. Category: county museum. General profile: ethnography. Main profile: ethnography – vernacular architecture). The reasons why the museum as an institution has evolved from a formal point of view, of its objectives, organisation and management, confirms that it is a genuine cultural enterprise within a network of museums and supplying cultural or educational services to a certain audience. It is obvious that, in order to attract the public we need to use all communication and animation methods. But the question we need to answer is the following: Do the products developed to attract the audience aim at serving culture or at increasing consumption (i.e. museum attendance)? The audience of the museums is made up of the following visitor categories in search of something in particular to see in a museum: - the passionate visitor (the museum consumer); - the schoolchild (the child); - the entertainment consumer; - the casual tourist. The problem here is if the museums should have such a wide addressability and, if so, for what price. It seems that the main problem of nowadays museums is how to increase profitability through increasing attendance leaving aside scientific and/or social development issues. The main objectives of museum institutions are the following ones: - valorising the heritage economically (for instance, collections); - the economic impact of the heritage (developing local tourism, developing local trade); - organising exhibitions on the event market. All this means reaching high figures of attendance with the following main risks: - physical hazard for the cultural heritage involved by mass tourism; - the risk of visitor number decrease (this is the case, for instance, for the Guggenheim Museum or for the Metropolitan Art Museum in New York, after September 11, 2001). In order to attract the audience, they have taken the following measures in France: - thy removed the word “museum” from the name of the museum institution in Dunkerque, which turned into LAAC (from the French Lieu d’Art et d’Action contemporaine – Place of Art and Contemporary Action) to attract a museumphobia audience (this is what they call, in a psycho-analytic language, is called “modernity hysteria”); - they built a spectacular but empty building, similar to the building in Bilbao (Spain) (this is what they call, in a psycho-analytic language, is called “sign hysteria”); - they implanted an “antenna” of the Louvre Museum in Lens though there were already 6 important museums only 50 km far (this is what they call, in a psychoanalytic language, is called “brand hysteria”); - they closed the National History Museum such as designed by Louis Philippe and left open only the Castle and the Park, as in Versailles (this is what they call, in a psycho-analytic language, is called “myth hysteria”); - 161 - Scientific mission and social role of the museums in Timisoara Petroman Cornelia, Petroman I., Balan Ioana, Heber Loredana, Popa Daniela - they ignored the most beautiful Italian Renaissance paintings collection in Paris after the one at the Louvre in favour of exhibitions of the “numerous audience” type as they did with the Jacquemart André Museum (this is what they call, in a psycho-analytic language, is called “profitable attractiveness”). Here we can give the example of restructuring museums in Romania, particularly history museums or museums that also have history units: right after December 1989, all these museums replaced the halls dedicated to the Communist era with halls of other type, as if we could have removed from our minds that period that coloured our existence in grey hues. The solution would have been not to completely remove them, but to preserve at least one hall that remind of this shameful period in our history. In order to avoid quantity and to enhance quality in cultural and educational sites, they developed, in France, a scientific and cultural project for each museum as a warranty of an attractive policy that respects history and the civic control and role of the museum. This project has two well-defined points: - conquering and preserving an audience through material conditions (timetables, tariffs, reception, link networks – in institutions, for instance); - mediating by organising interfaces between the museum and the audience (particularly the local community that should become the main target of the museums, but also disabled people communities, immigrant communities and enterprises). Broadening the audience through “museum offers” is not the only answer to the issue of the great goals that is cultural democratisation: we should also solve the problem of the “content”, of the “demand” quality. Though mass attendance involves physical and financial costs for the monuments, we should not try and oppose this democratic gain that plays the role of a knowledge instrument between cultures and that are an economic asset. Since a museum should be, first, a place of culture and, then, a place of entertainment, the attraction policies of the museums should be preceded by the development of a vast pop culture. The knowledge environment necessary to reach this huge goal can be developed in three steps and in different places – before visiting the museum, during the visit, and permanently by the museum: - before visiting the museum (pre-training): • revision of curricula in art and civilisation history; • research in the field of art history; • reconsideration of the role mass media should play in the field; • publishing specialty materials. - during the visit: • privileging the functional (audio-visual materials or cards, for instance) and not the beauty; • publishing scientific materials others than catalogues; • organising conferences; • increasing the number of adult visitors. - permanently by the museum: • turning museums into educational institutions through links with the Ministry of Education and Research or even directly, with academic institutions (after the model of non-student adult conferences at the Louvre). Other activities that can be organised in order to increase the cultural level, particularly with the help of volunteers are: - financing pedagogical workshops; - organising conferences (in schools, universities, museums); - 162 - Tudományos Mozaik 6. TPF - organising visits in other towns and museums. Public policies of establishing and developing museums should be applied with the support of all domestic and external means of “education for everybody”. Conclusions On the ground of what we have mentioned above, we suggest museum restructuring in Timişoara or, to be more exact, restructuring museums of history or other museums with units of history and introducing them in tourism roads in the county in order to valorise cultural heritage. Public policies of establishing and developing museums should be supported by all domestic and external means of education for all to turn them into educational institutions in order to raise the level of culture, particularly with the support of volunteers. - 163 - Scientific mission and social role of the museums in Timisoara Petroman Cornelia, Petroman I., Balan Ioana, Heber Loredana, Popa Daniela Bibliography 1. Diaconu, Gh., Rojanschi, V. &. Bran, F. (2000). UrgenŃele şi riscul de mediu pentru agenŃii economici. Bucureşti: Editura Economică. 2. Petroman I., Petroman C., (2006). Turismul cultural, Editura Eurostampa, Timişoara, 2006 3. www.amis-musees.fr 4. http://icom.museum. - 164 - Tudományos Mozaik 6. TPF SOME CHARACTERISTICS OF RURAL FINANCIAL MARKETS Cosmin Maris1, Elena Tonea2, Claudia Sirbulescu2, Iuliana Ioana Merce2 , Monica Butnariu3 , Silvia Vlad4, Cornelia Tonea5 We can say that rural financial markets have been at the center of government interventions in most developing countries over past five decades. Several challenges continue to face rural financial intermediation - challenges of selecting the set of institutional design and policy alternatives that is most effective in different socioeconomic environments. With the support of various donors agencies governments have channelled sizeable resources into these programs to ensure continued flow of cheap credit to agricultural entrepreneurs through an abundance of financial intermediation mechanisms. The outcomes of these interventions have been generally disappointing. In contrast, developments during the past decade in the provision of rural financial services (savings and credit) have demonstrated that proper institutional design and adherence to appropriate policies pay off handsomely and have the potential to generate substantial achievements in terms of greater institutional outreach and self-sustainability. The challenges who continue to face rural financial intermediation include the selection of proper modes of operation that differ significantly from the old pattern of using confessional interest rates, favouring agricultural rather than rural operations, ignoring or oppressing the creation of savings deposits, and implementing costly and inefficient service delivery mechanisms. We can talk about promote efficient rural financial markets by implementing best practices in rural finance, by carefully adapting them to the socioeconomic and cultural setting, and by reducing or fully eliminating the heavy fiscal costs associated with inefficient and inequitable agricultural credit programs. Everyone knows that general economic growth is often insufficient to eradicate poverty and undernourishment. Poor rural communities must share growth, particularly by smallholders. Efficient rural financial services contribute to poverty reduction, particularly when it is supported by hospitable rural development policies. Like their urban counterparts, rural communities have a bankable demand foe credit, savings, and insurance services. Insurance and access to income-smoothing financial services can contribute significantly to the welfare of rural communities by mitigating the impact of seasonally and natural disasters on their incomes. Savings and credit facilities can help to make lumpy investments with the highest returns. The central role that financial systems play in most economic activities makes them an essential component of economic development, and the depth of the financial sector is an excellent predictor of long-term economic growth. The rural poor have been largely neglected by formal financial intermediaries. This neglect stems from distorted macroeconomic and sector policies, the lack of economic and political power of the rural poor, and the perception among formal for-profit financial intermediaries that rural markets are not potentially profitable. Successful rural financial intermediation requires a favourable environment policy, a supportive legal and regulatory environment, and strong, autonomous rural financial institutions. The challenges for rural financial intermediation could be: • Obstacles to financial intermediation. Financial markets are often highly integrated with other markets. The main problems preventing financial markets from operating efficiently are unsound macroeconomic policies, distorted financial policies and market rigidities, and legal and regulatory constrains. - 165 - Some characteristics of rural financial markets Cosmin Maris, Elena Tonea, Claudia Sirbulescu, Iuliana Iona Merce, Monica Butnariu, Silvia Vlad, Cornelia Tonea • Urban-biased policies. These policies that were implemented in pursuit of accelerated industrial development, often adversely affected rural areas and hampered rural development. The following pillars of urban-biased policies have often hampered the development of rural communities and the promotion of rural financial markets: 1. Overvalued exchange rates; 2. Low, controlled, and seasonally invariant prices for agricultural products; 3. High effective rates of protection for domestic industry, the outputs of which are used as agricultural inputs; 4. Disproportionately high budgetary allocations for urban over rural infrastructure (roads, electricity, and water supply ); 5. Disproportionately high investment in human resources in urban over rural areas ( health and education ); 6. Usury laws that rule out the loans typical in rural areas: small, risky, and high-cost loans; 7. Underdeveloped legal and regulatory provisions regarding land titling and collateral for typical rural assets (land, crops, and farm implements) relative to urban assets (cars, durable, and homes ); 8. Excessive taxes on agricultural exports. • Distinguishing features of rural financial markets: poverty, low population density, isolated markets, highly covariant risk, and seasonally often result in high transaction costs, lack of traditional collateral, high income fluctuations, and limited opportunities for risk diversification. • Poorly designed interventions. Well-intended rural financial interventions, such as subsidised credit targeted exclusively to agricultural development, have generally hampered the development of rural financial markets. As a consequence, the poor still have inadequate access to credit, savings, and insurance services. The traditional approach to rural finance usually implied a high level of government intervention in the form of targeted credit. This form of intervention was often based on serious misconceptions of the real challenges facing rural communities and was directed toward the symptoms rather than the causes of inadequate rural financial intermediation. While these interventions had some positive effects, the objectives of income expansion and poverty reduction were not met. Some of these interventions have compounded the distortions, thereby worsening the condition of rural communities. In many countries deficiencies in laws, regulations, and institutions prevent the formal sector to lend to the informal sector and for banks and other financial institutions to lend to nonbank creditors who have many advantages in efficiently reaching poor rural borrowers. The legal, regulatory, and institutional changes needed to expand access to credit in rural areas include titling and registering land; reforming the law on secured transactions; reforming legal registries and expanding the scope for private operation; lowering the costs of registration and foreclosure; drafting specific, clear, and limited homestead provisions; and removing interest rate ceilings. There is no single optimal level or form of direct intervention. The most appropriate intervention will depend on the intervention and on such variables as the demographics of the target clientele and the socioeconomic environment. In designing interventions, governments can mix and match instruments, such as by supporting pilot programs or providing seed capital, institutions, such as specialized agricultural credit institutions, nongovernmental organisations, and products, such as credit, savings, guarantees, or insurance to targeted clientele. Interventions should always aim to complement, facilitate, or improve the market over the long term. Two widely used products that have generally performed poorly are credit - 166 - Tudományos Mozaik 6. TPF guarantee schemes and crop insurance. Guarantees have often failed because they did not adequately cover credit risk and administrative costs and, in some instances, discouraged financial discipline and collection efforts. Crop insurance schemes generally failed because they provided multiperil coverage for uninsurable risks. In conclusion, it can be identify some opportunities that will have to be explored. It has to be explored the strategies for selecting the appropriate institutional design and modes of operation to serve a specific target clientele given the political and economic setting, the degree of maturity of the rural and financial sectors, and the social and cultural conditions. - 167 - Some characteristics of rural financial markets Cosmin Maris, Elena Tonea, Claudia Sirbulescu, Iuliana Iona Merce, Monica Butnariu, Silvia Vlad, Cornelia Tonea Bibliography 1. International Monetary Fund. 1993. International Capital Markets: Systemic Issues in International Finance. Washington, D.C. 2. Jacob Yaron. 2007. Rural Finance: Issues, design, and best practices. The World Bank. Washington, D.C. 1 USAB, FACULTY OF HORTICULTURE 2 USAB, FACULTY OF AGRICULTURAL MANAGEMENT 3 USAB, EXACT SCIENCES DEPARTMENT 4 UVT, FEEA 5 USAB, FACULTY OF AGRICULTURE - 168 - Tudományos Mozaik 6. TPF STOCK UTILIZATION IN HOLDING SHORT-TERM FINANCING. THE “FIRST SILO” PROGRAM Andrea Feher∗, V. Goşa∗, Tabita Adamov∗, S. Stanciu∗ In the Romanian banking practice and also in the one belonging to the advanced countries, the smaller or less known companies cannot obtain loans without offering a guarantee, protecting in this way the one who offers them the funds. Actually only the companies with the smallest risk degrees can borrow without guarantees, but this company type does represent only maximum 5% of the bank’s clients. The crediting process may use various types of guarantees, among which liquid securities, lands and buildings, equipment, stocks and receivables, each group presenting certain utility in credit insuring. Short-term loans require the utilization of short-term assets as guarantee, respectively receivables and stocks, but the Romanian banking practice requires mortgage-type guarantees inclusively for short-terms credits. This fact exerts a negative effect on farmers, because they are excluded from the crediting process in the lack of the guarantee types agreed by banks. The fact that agricultural production is not accepted by the banks as guarantee determines the farmers to sell their yield immediately after harvesting, usually for a small price, which sometimes does not even cover the production cost. With the apparition of the „First Silo” Program (July 2009), the situation seem to be solved, at least theoretically. This program stipulates the indemnification, by the state, of the short-term credits, according to the stored yield. Key words: credit, guarantee, goods in stocks, certificate of deposit 1. GENERAL CONSIDERATIONS REGARDING THE FINANCING THROUGH STOCKS Enterprises have different financing possibilities, according to their results and dimension, on the financial environment where they operate and on the existing financing supplies. Financing costs differ from one enterprise to another according to the fund types obtained and to the financial instruments applied. The presence of the short-term bank credit in the assembly of resource formation relationships is very important, because it represents a big-percentage resource to fill out the economic agents’ funds. The indemnification of these credits requires the short-terms gaging of assets, respectively receivables and stocks, but the Romanian banking practice requires, inclusively for the short-term credits, mortgage-type guarantees. In the countries with an advanced bank credit culture, stocks represent an important method of indemnification. The financing methods having stocks for guarantee include: a) - floating charge debentures; b) - trust receipts; c) - warehouse financing. ∗ Banat's University of Agricultural Sciences and Veterinary Medicine Timisoara, Faculty of Agricultural Management - 169 - Stock utilization in holding short-term financing the „first silo” program Andrea Feher, V. Goşa, Tabita Adamov, S. Stanciu a) Floating charge debentures In this case the debtor enterprise offers as debentures to the crediting institution the total guarantee of stocks, yet still keeping the control over the stocks. As, in these types of contracts, the bank doesn’t have total control over the assets, it has to protect the loan from an eventual injury of debentures (guarantees) offered for the loan. That is why this operation imposes on banks the obligation to supervise the evolution of prices and not to accept all categories of stocks in credit guaranteeing, preferring those which dispose of a large market, this permitting the quick achievement of debt. No merchandise submitted to deterioration and hard to preserve will be accepted and neither will be those whose current prices are difficult to be accurately checked. b) Trust receipts This type of guarantees is done on the basis of trust receipt, which is sent to the credit offerer by the beneficiary of loan the moment the funds are received. A trust receipt is an instrument that stipulates the fact that the one who received the loan possesses in management the pawned goods and manages them to the benefit of the credit offerer. The pawned goods contained in the trust receipt can be kept in the borrowing enterprise’s own deposit or can be kept in a third person’s deposit. The trust receipt procedure is generally slow as it involves, first of all, a correct inventory and individualization of each pawned good, supervizing its destination, selling and sales-cashing, the cashed sums` destination, stock actualization etc. The judicial problems which appear while trust receipt using are complex and require interference of a bank specialist. When the loan solicitor enterprise is remote to the credit offerer, displacement costs also intervene. All these lead to such guarantee not being agreed by all banks, as warehouse financing methods are more and more used. c) Warehouse financing Like trust receipts, warehouse receipts use stocks to guarantee loans. Stocks can be stored in special buildings, usually warehouse, called general warehouse, administrated by public organism or private companies. The warehouse administration hands the deponents a warehouse receipt having as annex an instrument of guarantee or a warrant. The receipt acknowledges the stock being in the warehouse and the warrant offers the deponent the opportunity to endorse him to a credit bank, this constituting a guarantee for receiving the loan. This financing modality is quite expensive because of both the voluminous goods and transport expenses and the credit interest. That is why in some countries exists the possibility to give up specialized warehouse, using a more economical financing method with the help of stocks, called “field warehouse financing”. According to this method, the warehouse is settled within the enterprise which requires the loan and the supervision of stocks will be done by a company specialized in such operations. This company acts like a control agent to the benefit of the financial institution. In case of smaller operations the supervision can be done by even an employee of the enterprise requiring the loan, agreed by the financer. This short-term credit modality is successfully used by enterprises with season production or selling. Thus, at about 17% of the bank loans through “field warehousing” are used for tinned food products. Warehouse financing has more advantages: - the available sum is flexible as the financing is connected to the stock increase, which is also connected to the financing necessary; - 170 - Tudományos Mozaik 6. TPF - through “field warehousing” agreement the degree to accept stocks as guarantee increases; - the necessity to control and preserve in good conditions the stocks and using specialists in the field lead to the improvement of storing practices. The cost of this credit type is quite high because of high fix costs and supplementary administrative expenses, which reduce the feasibility degree of this type of financing for small enterprises and for those whose stock rotation rate is very high. 2. THE “FIRST SILO” PROGRAM The “First Silo” Program stipulates the offering of state guarantees for the cereal producers who store their yield in warehouses licensed by the Ministry of Agriculture, Forests and Rural Development. The objective of this program is the taxation of agriculture, on one hand, by facilitating farmers’ access to credits, and the removal of the illicit trade from the cereal sector. The cereal producers who store their yield in licensed silos will receive instead a certificate of deposit mentioning the quantity and the quality group. The producers can use this certificate to guarantee a credit, and also to sell the quantity of products mentioned by the certificate at the stock exchange, as alternatives for the direct seed transactioning. Also, this certificate can be sold to a potential buyer. De certificates of deposit are guaranteed by the state through the Rural Credit Guarantee Fund (RCGF), offering an extra safety to the crediting banks. The price of cereals stored by farmers in order to obtain the certificates of deposit to guarantee the „First Silo” credits will be established by a commission comprising representatives of the cereal producers, of the depositaries and of the Romanian Stock Exchange, which will be coordinated by the Ministry of Agriculture and will be weekly announced by the Rural Credit Guarantee Fund. So, according to the reference price at the date when the loan is requested, the bank will be able to establish the guarantee and credit values. The guarantee availability will be 360 days, the maximal period for which this program offers a credit, and the maximal sum that can be borrowed represents up to 70% of the value of the guarantee afferent to the certificate of deposit. For example, an agricultural producer who deposits 50 tons of wheat in a licensed silo can receive a 3500-euro credit, if he chooses the maximal crediting limit, respectively 70% of the stored production value. Quantity: 50 t Credit value: 3500 € Medium price/t: 100 € (max. 70% of the certificate value) Certificate value: 5000 € Practically, according to this program, farmers will be able to borrow a loan from the bank that they must give back in maximum 1 year; during this period, farmers can wait for the best moment to sell the stored production, considering the fact that the price is usually smaller in the harvesting period. Because it appeared too late, the Program missed the harvesting campaign from the summer and autumn of 2009, and it is expected to become functional in the agricultural year 2009-2010. - 171 - Stock utilization in holding short-term financing the „first silo” program Andrea Feher, V. Goşa, Tabita Adamov, S. Stanciu Bibliography 1. Feher, Andrea, 2009, Financing agriculture and rural development. Community Policies, Editura Orizonturi Universitare, Timişoara 2. Goşa, V., 2005, Financial management in agriculture and rural tourism, Editura Mirton, Timişoara 3. Halpern, P., Weston, J.F., Brigham, E.F., 1998, Finance management – Canadian model, Editura Economică, Bucureşti 4. Otiman, P.I. (coordinator), 2006, Sustainable rural development in Romania, Editura Academiei Române, Bucureşti 5. ***, “The first silo”: loans guaranteed by the state according to the stored yield, Ferma, anul XI, nr. 7(74), iulie 2009 6. ***, http://www.gov.ro/guvernul-a -adoptat-programul-primul-siloz_/1a105874.html - 172 - Tudományos Mozaik 6. TPF STRATEGIC PLANNING IN MICRO-REGION BANAT - RIPENSIS, ROMANIA AND NORTHERN BANAT'S TERRITORY, SERBIA Phd. student Oana Maria Murg∗, Phd. student Camelia Manescu, Phd. student Ilie C. Micro region Banat Ripensis este situată în partea de vest a judeŃului Timiş, dealungul frontierei cu Serbia, şi este formată prin asocierea Consiliilor Locale aparŃinând oraşului Jimbolia şi comunelor: Cărpiniş, Cenei, Comloşu Mare, Săcălaz, Uivar, Lenauheim, Gottlob, Checea şi Iecea Mare. is located in the western part of Timis County, along the border with Serbia, and is formed by association of local councils and municipalities belonging to the city Jimbolia: Carpinis Cenei, Comloşu Great Săcălaz, Uivar, Lenauheim, Gottlob, Checea and Iecea Great. Planificarea strategică este un proces sistematic, continuu, care oferă un cadru care uneşte o serie de proiecte mai mici. Microregiunea are ca obiective : Creşterea competitivităŃii sectorului agro-alimentar din Microregiunea Banat Ripensis, judeŃul Timiş, ÎmbunătăŃirea mediului şi a spaŃiului rural, Încurajarea diversificării economiei rurale şi îmbunătăŃirea calităŃii vieŃii din spaŃiul rural, Demararea şi funcŃionarea iniŃiativelor de dezvoltare locală şi microregională. Strategic planning is a systematic process, continually providing a framework that unites a number of smaller projects. Micro region is to: increase the competitiveness of agri-food sector in Banat Ripensis micro region, Timiş county, Improving the environment and the countryside, encouraging diversification rural economy and improving quality of life in rural areas, launch and operation of local development initiatives and Micro. 1. Delimitări conceptuale 1. Conceptual delimitation Planificarea strategică este un proces sistematic, prin care comunităŃile pot să-şi creeze imaginea viitorului şi pot concepe etapele necesare, în funcŃie de resursele/potenŃialele locale, pentru a realiza acel viitor. Strategic planning is a systematic process by which communities can create the image of the future and design the necessary steps, according to the resources / local potential to achieve that future. Planificarea strategică este un proces continuu, utilizat de comunităŃile locale, pentru a avea certitudinea că politicile şi programele existente corespund necesităŃilor de dezvoltare economică a comunităŃii, în cadrul limitărilor impuse de resursele locale disponibile. Strategic planning is an ongoing process used by local communities, to be sure that existing policies and programs meet the needs of economic development community, the limitations of local resources available. Ca importanŃă, planificarea strategică oferă un cadru care uneşte o serie de proiecte mai mici, pentru a realiza scopuri/obiective economice de întindere mai mare. As important, strategic planning provides a framework that unites a number of smaller projects to achieve goals / targets greater economic scope. Ca urmare, planificarea strategică ajută comunităŃile să direcŃioneze dezvoltarea economică spre realizarea unor obiective fezabile, pe termen lung. As a result, strategic planning helps communities to direct economic development to achieve goals feasible in the long term. Important este faptul ca această abordare să se sprijină pe iniŃiative realizabile pe termen scurt. Important is that this approach is based on achievable short-term initiatives. Se stabilesc scopuri realiste, pe care le poate îndeplini comunitatea. Realistic goals are set, you can fulfill community. ∗ USAMBV Timisoara , Faculty of Farm Management , Romania - 173 - Strategic planning in Micro-Region Banat – Phd. student Oana Maria Murg, Phd. student Camelia Manescu, Ripensis, Romania and Northern Banat's territory, Serbia Phd. student Ilie C. În cazul prezentei strategii procesul planificării strategice a avut în vedere 2 aspecte extrem de importante: If this strategy was the strategic planning process to 2 crucial aspects: -competitivitatea sectorului agricol din Microregiunea Banat Ripensis, judeŃul Timiş, România; - competitiveness of the agricultural sector in Banat Ripensis micro region, Timiş county, Romania; -întărirea colaborării transfrontaliere cu regiunea Banatului de Nord din Serbia. strengthening cross-border cooperation with North Banat region of Serbia. 2. Misiunea noastră comună, a celor 2 teritorii transfrontaliere: 2. Our mission common to the 2 border territories: Asigurarea unei dezvoltări interregionale, durabile şi sustenabile, prin cooperare şi promovare a potenŃialului agricol şi rural în zona Banatului Românesc şi Sârbesc Ensure inter-regional development, sustainable and sustainable through cooperation and promote rural and agricultural potential in the Romanian and Serbian Banat 3. Prezentare generală 3. Overview Strategia de dezvoltare agro-inovativă a microregiunii Banat Ripesis , este elaborată pe baza analizei situaŃiei actuale din microregiune şi este în conformitate cu alte politici judeŃene, regionale, naŃionale, precum şi cu priorităŃile UE (Lisabona şi Goteburg) pe de o parte şi cu Liniile Directoare Strategice Comune, pe de altă parte. Development Strategy innovative agro-Banat Ripesis microregion is compiled from the current situation analysis of micro-region and is consistent with other county policies, regional, national and EU priorities (Lisbon and Goteburg) on one side and lines Joint strategic direction, on the other. 4. Încadrare în documentele de programare naŃionale 4. Classification in national programming documents Politica de dezvoltare rurală a României sprijinită prin Fondul European Agricol pentru Dezvoltare Rurală (FEADR), reprezentând al doilea Pilon al Politicii Agricole Comune (PAC) este menită să însoŃească politica de sprijin a Pilonului 1, care asigură un venit de bază pentru agricultori. Al doilea Pilon sprijină dezvoltarea sectoarelor agricol şi forestier, conservarea şi protectia terenurilor, a naturii şi mediului şi îmbunătăŃirea calităŃii vieŃii în zonele rurale. Romania's rural development policy supported by the European Agricultural Fund for Rural Development (EAFRD), representing the second pillar of the Common Agricultural Policy (CAP) is designed to accompany the policy support of Pillar 1, which ensures a basic income for farmers. The second pillar supports the development of agriculture and forestry, conservation and land protection, nature and environment and improving quality of life in rural areas. Sprijinul acordat prin FEADR reprezintă implementarea politicilor de bază ale UE, inclusiv a Strategiei de la Lisabona şi a DeclaraŃiei de la Goteburg privind dezvoltarea durabilă. Support for the EAFRD is based implementation of EU policies, including the Lisbon Strategy and Goteburg Declaration on Sustainable Development. Obiectivele generale ale strategiei naŃionale de dezvoltare rurală sunt: The general objectives of the national rural development strategy are: -creşterea dinamismului economic al zonelor rurale din România, inclusiv dezvoltarea durabilă a sectorului agricol şi forestier; - increasing economic dynamism of rural areas in Romania, including the sustainable development of agriculture and forestry; -conservarea şi îmbunătăŃirea mediului natural; - preserving and improving the natural environment; -creşterea dinamismului social şi a calităŃii vieŃii în zonele rurale. - increasing dynamism of social and quality of life in rural areas. - 174 - Tudományos Mozaik 6. TPF Obiectivele strategiei sunt în concordanŃă cu Regulamentul CE nr. The strategy's goals are in line with EC Regulation no. 1698/2005, precum si cu Liniile directoare strategice ale ComunităŃii. 1698/2005, and the Community strategic guidelines. Strategia de dezvoltare agro-inovatoare a Microregiunii Banat Ripensis se încadrează în documentele programatice enunŃate anterior, atât din punct de vedere a direcŃiilor strategice cât şi din punct de vedere a măsurilor de acŃiune enunŃate. Agri-innovative development strategy of micro-region Banat Ripensis fall in programmatic documents cited above, both in terms of strategic directions and measures in terms of action stated. 5. Obiective generale, specifice şi măsuri destinate dezvoltării agro-inovatoare a teritoriului Microregiunii Banat-Ripensis 5. Overall objectives, specific measures aimed at developing innovative territorial agri-Banat microregion Ripensis I. Obiectiv general: Creşterea competitivităŃii sectorului agro-alimentar din Microregiunea Banat Ripensis, judeŃul Timiş I. General objective: To increase the competitiveness of agri-food sector Banat Ripensis micro region, Timiş County 1.1. Obiectiv strategic 1.1. Strategic Objective ÎmbunătăŃirea competenŃelor fermierilor şi ale altor persoane implicate în sectorul agroalimentar, pentru asigurarea unui management mai bun al exploataŃiilor agricole şi unităŃilor de procesare. Improve skills of farmers and others involved in agri-food sector, to ensure better management of farms and processing units. Obiectiv specific Specific objective Sprijinirea fermierilor şi persoanelor care îşi desfăşoară activitatea în sectorul agroalimentar, pentru îmbunătăŃirea capitalului uman . Helping farmers and people working in the agri-food sector to improve human capital. Măsuri Measures 1. Programe de formare profesională care cuprind acŃiuni din domeniile agricol, şi alimentar, în domenii precum: 1. Training programs with actions in agriculture, and food, in areas such as: -Diversificarea activităŃilor în exploataŃiile agricole, îmbunătăŃirea calităŃii producŃiei, igiena şi siguranŃa alimentelor, crearea de condiŃii pentru a asigura bunăstarea animalelor şi sănătatea plantelor, siguranŃa muncii, folosirea fertilizanŃilor şi amendamentelor în agricultură în concordanŃă cu standardele Uniunii Europene; - Farm diversification activities, improve product quality, hygiene and food safety, creating conditions to ensure animal welfare and plant health, work safety, use of fertilizers and amendments in agriculture in line with EU standards; -ÎmbunătăŃirea şi încurajarea afacerilor; - Improving and encouraging business; -ÎmbunătăŃirea cunoştinŃelor privind protecŃia mediului; - Improve environmental knowledge; -Pregătire tehnică (noi tehnologii informaŃionale, introducerea de inovaŃii, difuzarea rezultatelor cercetării şi a gestionarii durabile a resurselor naturale etc.); - Technical Training (new information technologies, the introduction of innovations, dissemination of research results and sustainable management of natural resources, etc..) -Managementul durabil al terenurilor agricole; - Sustainable management of land; -Dezvoltarea unor capacităŃi inovative în lanŃul agro-alimentar; - Developing innovative capacity in agri-food chain; -Însuşirea cerinŃelor privind eco-condiŃionalitatea şi aplicarea unor metode de producŃie Acquiring cross-compliance requirements and application of production methods - 175 - Strategic planning in Micro-Region Banat – Phd. student Oana Maria Murg, Phd. student Camelia Manescu, Ripensis, Romania and Northern Banat's territory, Serbia Phd. student Ilie C. compatibile cu întreŃinerea şi ameliorarea peisajului, respectiv cu protecŃia mediului. compatible with the maintenance and enhancement of landscape, namely the environment. 2. AcŃiuni de informare şi difuzare de cunoştinŃe 2. Information and dissemination of knowledge -AcŃiuni de informare şi difuzare de cunoştinŃe privind schemele de sprijin ale Politicii Agricole Comune , a modului de aplicare a măsurilor pentru dezvoltare rurală; - Information provision and dissemination of knowledge on support schemes of the Common Agricultural Policy of the application of measures for rural development; -Participarea fermierilor din microregiune la diferite întruniri tematice, târguri, expoziŃii, proiecte de succes, evenimente care pot contribui la informarea acestora privind, de exemplu, noile tehnologii aplicate în diferite sectoare, sau pentru acŃiuni de schimb de experienŃă etc. - Participation of farmers in micro-regions at different thematic meetings, fairs, exhibitions, successful projects, events that can help them with information on, for example, new technologies applied in different sectors, or for actions instead of experience, etc.. 3. Instalarea tinerilor 3. Setting up of young -Sprijin acordat agricultori care încep pentru prima oară o activitate agricolă ca şefi de exploataŃii şi încurajarea tinerilor fermieri de a realiza investiŃii. - Support to farmers first began as a farming heads of farms and encouraging young farmers to invest. 4. Furnizarea de servicii de consiliere şi consultanŃă pentru agricultori în cadrul manifestărilor organizate la Parcul Agro-Inovativ „EXPO RIPENSIS”: 4. Providing advice and consultancy services for farmers in the Park events held at Agro-innovation "EXPO Ripensis" -Servicii de consiliere şi consultanŃă (inclusiv pentru întocmirea documentelor) pentru fermierii care sunt eligibili să acceseze sprijin financiar acordat prin măsurile Programului NaŃional de Dezvoltare Rurală; - Advisory and consultancy services (including preparation of documents) for farmers who are eligible to access financial support through the National Program of Rural Development measures; -Servicii de consiliere şi consultanŃă privind managementul exploataŃiei şi aplicarea bunelor practici agricole şi de mediu aşa cum sunt prevăzute în Capitolul 1 articolele 4şi 5 din Regulamentul (CE) nr. - Counseling services and advice on farm management and implementation of good agricultural and environmental practices as set out in Chapter 1 Articles 4şi 5 of Regulation (EC) no. 1782/2003 şi anexele III şi IV ale aceluiaşi regulament, privind normele de securitate la locul de muncă precum şi alte condiŃii prevăzute în regulamentele comunitare; 1782/2003 and Annexes III and IV of that Regulation, the security rules at work and other conditions laid down in Community regulations; -Servicii de consiliere şi consultanŃă privind respectarea standardelor unei agriculturi moderne de calitate adresată exploataŃiilor agricole comerciale, inclusiv procesarea în cadrul fermei; - Counseling services and advice on compliance with quality standards of modern agriculture to commercial farms, including processed on the farm; -Serviciile de consiliere şi consultanŃa vor include vizite în ferme, asistenŃă pentru identificarea şi coordonarea consultanŃei adiŃionale de specialitate, asistenŃă pentru elaborarea documentelor, monitorizarea implementării planului de afaceri etc. - Services and counseling will include visits to farms, support for identifying and coordinating additional specialist advice, assistance in drawing up documents, monitoring implementation of the plan contracts. 1.2. Obiectiv strategic 1.2. Strategic Objective ÎmbunătăŃirea competitivităŃii fermelor comerciale şi de semi-subzistenŃă şi asociaŃiilor acestora, în paralel cu respectarea principiilor dezvoltării durabile Improving the - 176 - Tudományos Mozaik 6. TPF competitiveness of commercial farms and semi-subsistence and their associations, together with the principles of sustainable development Obiective specifice Specific objectives -Accelerarea adaptării structurale a agriculturii şi încurajarea fermelor de semisubzistenŃă să pătrundă pe piaŃă. - Accelerate structural adjustment of agriculture and encouraging semi-subsistence farms to enter the market. -Modernizarea exploataŃiilor agricole - Modernization of agricultural holdings -Creşterea adaptării fermelor din punct de vedere economic şi de mediu. - Increasing farm adaptation of economic and environmental. Măsuri Measures 1. Promovare, sprijin şi facilităŃi acordate tinerilor fermieri din microregiunea Banat Ripensis în cadrul evenimentelor organizate în cadrul Parcului Agro-Inovativ „EXPO RIPENSIS”. 1. Promotion, support and facilities granted to young farmers in the microregion Banat Ripensis in events organized under the Park Agro-innovation "EXPO Ripensis. 2. Promovarea investiŃiilor în exploataŃiile agricole din sectorul vegetal şi de creştere a a nimalelor, astfel: 2. Promoting investment in farm sector and growth of plant nimalelor as: -Construirea şi/sau modernizarea clădirilor utilizate pentru producŃia agricolă la nivel de fermă, incluzându-le şi pe cele pentru protecŃia mediului; - Construction and / or upgrading of buildings used for agricultural production at farm level, including them and those for environmental protection; -Construirea şi/sau modernizarea infrastructurii rutiere interne sau de acces din domeniul agricol, inclusiv utilităŃi şi racorduri identificate ca necesare; - Construction and / or upgrading the internal road infrastructure and access in agriculture, including utilities and connections identified as necessary; -Construirea şi/sau modernizarea fermelor de taurine pentru producŃia de lapte care se încadrează în sistemul european al cotei de lapte numai pentru capacitatea care este la nivelul cotei de producŃie deŃinute de beneficiar; - Construction and / or upgrading of cattle farms for milk production falling in the European milk quota system only for capacity that is at the rate of production owned by the beneficiary; -Construirea şi/sau modernizarea serelor, inclusiv a centralelor termice şi instalaŃiilor de irigat, asigurarea utilităŃilor în vederea respectării condiŃiilor de mediu; - Construction and / or modernization of greenhouses, including power stations and irrigation facilities, provide utilities to meet environmental conditions; --AchiziŃionarea sau achiziŃionarea în leasing de tractoare noi, combine de recoltat, maşini, utilaje, instalaŃii, echipamente şi accesorii, echipamente şi software specializate; Lease-purchase or purchase of new tractors, combine harvesters, machines, equipment, facilities, equipment and supplies, equipment and specialized software; -AchiziŃionarea sau achiziŃionarea în leasing de noi mijloace de transport specializate, necesare activităŃii de producŃie; - Lease-purchase or acquisition of new specialized vehicles needed for production activities; -Înlocuirea plantaŃiilor viticole din soiuri nobile ajunse la sfârşitul ciclului biologic de producŃie (minim 25 ani) şi care nu sunt incluse în sistemul de restructurare/reconversie al plantaŃiilor de viŃă-de-vie sprijinit prin FEGA în cadrul OCP vin şi înfiinŃarea plantaŃiilor pentru struguri de masă; -Replacing vineyard noble varieties have come to the end of the biological cycle of production (minimum 25 years) and are not included in the restructuring / conversion of plantations of vine-vine EAGF supported by the CMO for wine and grape plantations establishment mass; - 177 - Strategic planning in Micro-Region Banat – Phd. student Oana Maria Murg, Phd. student Camelia Manescu, Ripensis, Romania and Northern Banat's territory, Serbia Phd. student Ilie C. -ÎnfiinŃarea plantaŃiilor de pomi, arbuşti fructiferi şi căpşuni; -The establishment of plantations of trees, shrubs fruit and strawberries; -ÎnfiinŃarea pepinierelor de viŃă de vie, pomi fructiferi şi arbuşti, alŃi arbori; Establishment of nurseries of vines, fruit trees and shrubs, other trees; -InvestiŃii pentru producerea şi utilizarea durabilă a energiei din surse regenerabile în cadrul fermei; -Investment for production and sustainable use of renewable energy on the farm; -InvestiŃii pentru înfiinŃarea de culturi de specii forestiere cu ciclu de producŃie scurt şi regenerare pe cale vegetativă, în scopul producerii de energie regenerabilă; -Investment for the establishment of forest species cultures short production cycle and by vegetative regeneration, to produce renewable energy; -InvestiŃii în apicultură, cu excepŃia celor realizate prin Programul NaŃional Apicol; Investment in beekeeping, except those made by the National Program beekeeping; -InvestiŃii pentru procesarea produselor agricole la nivelul fermei, cuprinzând echipamente pentru vânzarea acestora, inclusiv depozitare, răcire etc.; -Investment for processing agricultural products at the farm, including equipment for sale, including storage, refrigeration, etc..; -InvestiŃii necesare adaptării exploataŃiilor pentru agricultura ecologică; -Investment required to adapt to organic farms; -InvestiŃiile necesare realizării conformităŃii cu standardele comunitare. -Investment necessary to achieve compliance with EU standards. 3. Sprijinirea fermelor agricole de semi-subzistenŃă prin stimularea spiritului antreprenorial şi diversificarea activităŃilor şi veniturilor. 3. Support for semi-subsistence farms by encouraging entrepreneurship and diversification of activities and income. 4. ÎmbunătăŃirea şi dezvoltarea infrastructurii legate de dezvoltarea şi adaptarea agriculturii, astfel: 4. Improving and developing infrastructure related to development and adaptation of agriculture as: -îmbunătăŃirea accesului la exploataŃiile agricole; -improved access to farms; -construirea şi modernizarea drumurilor de exploataŃie care să asigure accesul public la exploataŃiile agricole; -construction and upgrading of farm roads to ensure public access to farms; -modernizarea şi/sau retehnologizarea sistemelor de irigaŃii; -upgrading and / or upgrading of irrigation systems; -modernizarea şi/sau retehnologizarea sistemelor de desecare şi drenaj; -upgrading and / or refurbishment and drainage systems for draining; -lucrări de corectare a torenŃilor situaŃi în fondul agricol. -correction of the torrents work located in the agricultural fund. 1.3. Obiectiv strategic 1.3. Strategic Objective Restructurarea şi modernizarea sectoarelor de procesare şi marketing a produselor agricole, în paralel cu respectarea principiilor dezvoltării durabile Restructuring and modernization of processing and marketing agricultural products, while respecting the principles of sustainable development Obiective specifice Specific objectives Sprijinirea industriei agro-alimentare, prin: Support for agri-food industry by: o Dezvoltarea de noi produse, procese şi tehnologii; Developing new products, processes and technologies; - 178 - Tudományos Mozaik 6. o o o o o o TPF Promovarea investiŃiilor pentru producerea şi utilizarea energiei din surse regenerabile; Promoting investment in the production and use of renewable energy; Adaptarea la cerinŃele pieŃei, în funcŃie de resursele microregionale precum şi deschiderea de noi oportunităŃi de piaŃă; Adapting to market requirements, based on micro-regional resources and opening new market opportunities; Promovarea investiŃiilor pentru producerea biocombustibililor; Promoting investment to produce biofuels; Promovarea de investiŃii pentru respectarea standardelor comunitare; Promoting investment for compliance with community standards; Aplicarea măsurilor de protecŃia mediului, inclusiv măsuri de eficienŃă energetică; Implementation of environmental measures, including energy efficiency measures; Creşterea numărului de locuri de muncă şi a siguranŃei la locul de muncă. Increasing the number of jobs and safety at work. Măsuri Measures 1. Creşterea valorii adăugate a produselor agricole, prin: 1. Adding value to agricultural products by: -ConstrucŃii noi şi/sau modernizarea clădirilor folosite pentru procesul de producŃie, inclusiv construcŃii destinate protecŃiei mediului, infrastructură internă şi utilităŃi, precum şi branşamente şi racorduri necesare proiectelor; - New Construction and / or upgrading of buildings used for production process, including construction for environmental protection, domestic and utility infrastructure and connections and connections necessary for projects; -ConstrucŃii noi şi/sau modernizări pentru depozitarea produselor, inclusiv depozite frigorifice en-gross; - New Construction and / or upgrading of storage products, including cold storage wholesale; - -AchiziŃionarea sau achiziŃionarea în leasing de noi utilaje, instalaŃii, echipamente, aparate şi costuri de instalare; Lease-purchase or purchase new equipment, facilities, equipment, appliances and installation costs; -InvestiŃii pentru îmbunătăŃirea controlului intern al calităŃii materiei prime, semifabricatelor, produselor şi subproduselor obŃinute în cadrul unităŃilor de procesare şi marketing; Investment to improve internal quality control of raw materials, semi, products and byproducts obtained in the establishments processing and marketing; -InvestiŃii pentru producerea şi utilizarea energiei din surse regenerabile; - Investment for the production and use of renewable energy; -AchiziŃionarea sau achiziŃionarea în leasing de noi mijloace de transport specializate, necesare activităŃii de producŃie şi marketing. Lease-purchase or acquisition of new specialized vehicles needed for production and marketing activities. 2. Sprijin pentru înfiinŃarea şi/sau activarea grupurilor de producători în următoarele sectoare agricole: culturi de câmp (cereale, oleaginoase, culturi proteice, tehnice, culturi rădăcinoase câmp), horticultură ( flori, plante ornamentale), viticultură (viŃă de vie pentru vin ), creşterea animalelor pentru lapte, creşterea animalelor (excluzând laptele), granivore (porci şi păsări), mixt (creşterea animalelor pentru lapte şi carne/culturi vegetale şi creşterea animalelor) în vederea creşterii veniturilor prin îmbunătăŃirea capacităŃii tehnice şi de management a membrilor acestora. 2. Support for the establishment and / or activation of producer groups in the following sectors of agriculture: field crops (cereals, oilseeds, protein crops, technical, field, root crops), horticulture (flowers, ornamental plants), viticulture (vine to wine ), dairy farming, livestock (excluding milk), granivorous (pigs and poultry), mixed - 179 - Strategic planning in Micro-Region Banat – Phd. student Oana Maria Murg, Phd. student Camelia Manescu, Ripensis, Romania and Northern Banat's territory, Serbia Phd. student Ilie C. (livestock for milk and meat / vegetable crops and livestock) to increase revenue by improving technical and management capacity of their members . II. Obiectiv general: ÎmbunătăŃirea mediului şi a spaŃiului rural II. Improve the environment and the countryside General objective: 2.1. Obiectiv strategic 2.1. Strategic Objective Conservarea şi îmbunătăŃirea stării resurselor naturale şi a habitatelor Conservation and improvement of natural resources and habitats Obiective specifice Specific objectives -Să contribuie la dezvoltarea rurală durabilă prin încurajarea utilizatorilor de terenuri agricole să - To contribute to sustainable rural development by encouraging users of agricultural land to -introducă sau să continue metode de producŃie agricolă, compatibile cu îmbunătăŃirea mediului, inclusiv a biodiversităŃii, a apei, a solului şi a peisajului rural. - introduce or continue agricultural production methods compatible with environmental improvement, including biodiversity, water, soil and the countryside. -Sprijinirea fermierilor prin compensarea dezavantajelor specifice rezultate din implementarea reŃelei Natura 2000, pe baza obligaŃiilor ce revin din directivele privind protecŃia păsărilor şi conservarea habitatelor naturale şi a speciilor sălbatice. - Specific support farmers by compensating for disadvantages arising from the implementation of Natura 2000, based on obligations of the directives on bird protection and conservation of natural habitats and wildlife. -Creşterea suprafeŃei de pădure cu rol de protecŃie a apei, solurilor, a pădurilor cu rol de protecŃie - Increasing the role of forest surface water protection, soils, forests with protective role -împotriva factorilor naturali şi antropici dăunători, precum şi de asigurare a funcŃiilor recreative, pe baza rolului multifuncŃional al acesteia. - against natural and anthropogenic factors pests and insurance recreational functions on the basis of its multifunctional role. Măsuri: Measures: 1. Prima împădurire a terenurilor agricole , şi anume extinderea suprafeŃei ocupate de păduri prin sprijinirea lucrărilor de împădurire şi întreŃinere a plantaŃiilor. 1. First afforestation of agricultural land, namely the extension of the area occupied by forests by supporting the work of reforestation and maintenance of plantations. Lista speciilor admise pentru prima împădurire în microregiunea Banat Ripensis foioase: Stejar pedunculat (Quercus robur), Stejar pufos (Quercus pubescens), Cer (Quercus cerris), GârniŃă (Quercus frainetto), Frasin comun (Fraxinus excelsior), Păr sălbatic (Pirus pyraster), Cireş sălbatic (Prunus avium), Ulm de câmp (Ulmus minor), Tei argintiu (Tilia tomentosa), Anin negru (Alnus glutinosa), Jugastru (Acer campestre), Mojdrean (Fraxinus ornus), Salcâm (Robinia pseudoacacia), GlădiŃă (Gleditsia triacanthos), Plop alb (Populus alba), Plop negru (Populus nigra); răşionase: Pin negru (Pinus nigra); arbuşti, conform formulei de împădurire prevăzute de normele tehnice. List of species eligible for afforestation in microregion Banat Ripensis first deciduous: oak (Quercus robur), pubescent oak (Quercus pubescens), CER (Quercus cerris), Garni (Quercus frainetto), Common Ash (Fraxinus excelsior), wild hair (Pirus pyraster ), Wild Cherry (Prunus avium), Ulm field (Ulmus minor), Tilia tomentosa (Tilia tomentosa), black alder (Alnus glutinosa), maple (Acer campestre), manna ash (Fraxinus ornus), Acacia (Robinia pseudoacacia), Glade (Gleditsia triacanthos), White Poplar (Populus alba), black poplar (Populus nigra); răşionase: black pine (Pinus nigra) bushes, the formula for afforestation under the technical rules. - 180 - Tudományos Mozaik 6. TPF III. Obiectiv general: Încurajarea diversificării economiei rurale şi îmbunătăŃirea calităŃii vieŃii din spaŃiul rural III. Overall objective: To encourage diversification of rural economy and improving quality of life in rural areas 3.1. Obiectiv strategic 3.1. Strategic Objective -MenŃinerea şi dezvoltarea activităŃilor economice, prin creşterea numărului de locuri de muncă - Maintain and develop economic activities by increasing the number of jobs Obiective specifice Specific objectives -Diversificarea activităŃilor economice non-agricole din gospodăriile agricole şi încurajarea micilor întreprinzători în spaŃiul rural; Diversification of non-agricultural economic activities of farms and encourage small entrepreneurs in rural areas; -Crearea, îmbunătăŃirea şi diversificarea facilităŃilor şi atracŃiilor turistice. - The creation, improvement and diversification of facilities and attractions. Măsuri Measures 1. Sprijin pentru crearea şi dezvoltarea de microîntreprinderi 1. Support for the creation and development of micro InvestiŃii în activităŃi non-agricole productive cum ar fi: Investment in nonagricultural productive activities such as: -Industria uşoară (articole de pielărie, încălŃăminte, lână, blană, tricotaje, produse de uz gospodăresc, produse odorizante etc.); - Light industry (Articles of leather, footwear, wool, fur, knitwear, household products, products fresheners etc.) -În activităŃi de procesare industrială a produselor lemnoase - începând de la stadiul de cherestea (ex. mobilă); - The activities of industrial processing wood products - everything from state timber (eg furniture); -Mecanică fină, asamblare maşini, unelte şi obiecte casnice, producerea de ambalaje etc. - Precision, assembly machinery, tools and household objects, production of packaging, etc.. b) InvestiŃii pentru dezvoltarea activităŃilor meşteşugăreşti , de artizanat şi a altor activităŃi tradiŃionale non-agricole cu specific local (prelucrarea fierului, lânii, olăritul, brodatul, confecŃionare instrumente muzicale tradiŃionale etc.), precum şi marketingul acestora (mici magazine de desfacere a propriilor produse obŃinute din aceste activităŃi). b) investment to develop craft activities, craft and other non-traditional agricultural activityspecific (processing iron, wool, pottery, sewing, manufacturing traditional musical instruments, etc..) and their marketing (small retail outlets of its own products derived from such activities). c) Servicii pentru populaŃia din microregiune, precum: c) population of micro-regions, such as: Services for the -Servicii de croitorie, frizerie, cizmărie; - Tailoring services, barber, shoemaker; -Servicii de conectare şi difuzare internet; - Broadcasting services and Internet connectivity; -Servicii de mecanizare, transport (altele decât achiziŃia mijloacelor de transport), protecŃie fitosanitară, însămânŃare artificială a animalelor; - Mechanization services, transportation (other than purchase of vehicles), plant protection, animal artificial insemination; -Servicii reparaŃii maşini, unelte şi obiecte casnice. - Car-repair services, tools and jacks. 2. Încurajarea activităŃilor turistice 2. Encouragement of tourism activities - 181 - Strategic planning in Micro-Region Banat – Phd. student Oana Maria Murg, Phd. student Camelia Manescu, Ripensis, Romania and Northern Banat's territory, Serbia Phd. student Ilie C. a) InvestiŃii în infrastructura de primire turistică; a) Investment in infrastructure of tourist; -ConstrucŃia, modernizarea, extinderea şi dotarea structurilor de primire turistice (structuri agro-turistice şi alte tipuri de structuri de primire turistice realizate de o microîntreprindere) având până la 15 camere; - Construction, modernization, and expansion of tourist facilities (structures agro-tourism and other types of tourist made a micro-enterprise) with up to 15 rooms; -InvestiŃiile de racordare la utilităŃile publice, achiziŃionarea de echipamente de producere a energiei din alte surse regenerabile decât bio-combustibii, ca parte componentă a proiectelor de construcŃie, modernizare, extindere a structurilor de primire turistice. Investments connection to public utilities, purchase of equipment for producing energy from renewable sources other than bio-combustibii, as part of project construction, modernization, extension of tourist. b) InvestiŃii în activităŃi recreaŃionale; b) Investment in recreational activities; -investiŃii private în infrastructura turistică de agrement independentă sau dependentă de structura de primire turistică precum spaŃii de campare, amenajări de ştranduri şi piscine, private investment in tourism infrastructure, independent or dependent recreation of tourist and camping areas, accommodation for swimming pools and swimming pools, -achiziŃionare de mijloace de transport tradiŃionale pentru plimbări, trasee pentru echitaŃie inclusiv prima achiziŃie de cai în scop turistic (cu excepŃia celor pentru curse şi competiŃii) şi asigurarea adăposturilor acestora (ca parte componentă a proiectului); purchase of traditional transport for walking, trails for horse riding including the first acquisition for tourism (except for racing and competition) and ensure their housing (as part of the project); c) InvestiŃii în infrastructura la scară mică precum centrele de informare, amenajarea de marcaje turistice, etc.; c) Investments in small-scale infrastructure such as information centers, tourist spatial bookmarks, etc..; -Construirea, modernizarea şi dotarea centrelor locale de informare în scopul promovării, prezentării şi vizitării turistice; - Construction, upgrading and equipping local information centers for promoting, presenting and visit tourist attractions; -Dezvoltarea de sisteme electronice locale de rezervare pentru structurile de primire turistice din spaŃiul rural, conectate la sistemele regionale şi naŃionale; - The development of local electronic booking of tourist from the countryside, linked to regional and national systems; -InvestiŃii legate de înfiinŃarea şi amenajarea de trasee tematice (ex: “drumul vinului”, „al olăritului”, etc.). - Investment relating to the creation and planning of thematic routes (eg, "Wine Road", "of pottery, etc..). d) Dezvoltarea şi/sau marketingul serviciilor turistice legate de turismul rural. d) Develop and / or marketing of tourism services related to rural tourism. 3.2. Obiectiv strategic 3.2. Strategic Objective -Creşterea atractivităŃii zonelor rurale din Microregiunea Banat Ripensis - Increasing the attractiveness of rural areas in the micro region Banat Ripensis Obiective specifice Specific objectives --Crearea şi modernizarea infrastructurii fizice de bază din zonele rurale; Creating and upgrading of basic physical infrastructure in rural areas; -ÎmbunătăŃirea calităŃii mediului social, natural şi economic din spaŃiul rural; Improving the quality of social environment, nature and structure of the countryside; -Protejarea şi conservarea patrimoniului cultural şi natural rural; - Protecting and conserving cultural and natural heritage areas; - 182 - Tudományos Mozaik 6. TPF -Crearea, îmbunătăŃirea şi diversificarea facilităŃilor şi atracŃiilor turistice. - The creation, improvement and diversification of facilities and attractions. Măsuri Measures 1. Renovarea, dezvoltarea satelor, îmbunătăŃirea serviciilor de bază pentru economia şi populaŃia rurală şi punerea în valoare a moştenirii rurale. 1. Refurbishment, development of villages, improvement of basic services for rural economy and population and upgrading of the rural heritage. 3.3. Obiectiv strategic. 3.3. Strategic Objective. -Dezvoltarea abilităŃilor şi stimularea conştientizării actorilor locali cu privire la importanŃa guvernării locale. - Developing the skills and stimulate an awareness of local stakeholders on the importance of local government. Obiective specifice Specific objectives -Dezvoltarea competenŃelor actorilor locali, pentru a stimula organizarea teritoriului. Developing the skills of local actors to stimulate territorial organization. Măsuri - Measures Dobândire de competenŃe, animare şi implementarea strategiilor de dezvoltare locală individuale, precum şi a strategiilor de dezvoltare microregională. Skills acquisition, animation and implementation of individual local development strategies, and Microdevelopment strategies. IV. Obiectiv general: Demararea şi funcŃionarea iniŃiativelor de dezvoltare locală şi microregională. IV. General objective: Start and operation of local development initiatives and Micro. 4.1. Obiectiv strategic 4.1. Strategic Objective -Promovarea potenŃialului endogen al teritoriilor şi îmbunătăŃirea guvernării locale. To promote the endogenous potential territories and improving local governance. Obiective specifice Specific objectives -Participarea membrilor comunităŃilor rurale la procesul de dezvoltare locală şi încurajarea acŃiunilor inovative; - Participation of members of rural communities in local development process and encourage innovative activities; -Încurajarea actorilor de la nivel local de a lucra împreună cu reprezentanŃii altor comunităŃi; - Encourage local actors to work together with representatives of other communities; -din interiorul sau exteriorul Ńării ÎmbunătăŃirea guvernanŃei locale; - inside or outside the country Improving local governance; -Stimularea formării de parteneriate, pregătirea şi asigurarea implementării strategiilor de dezvoltare locală. - Stimulating the formation of partnerships, training and ensuring the implementation of local development strategies. Măsuri Measures 1. Implementarea strategiilor de dezvoltare locală; 1. Implementing local development strategies; 2. Implementarea proiectelor de cooperare inter-microregională şi intramicroregională; 2. Implementation of inter-and intra-Micro Micro; 3. Realizare de parteneriate public-private microregionale active; 3. Realization of active micro-regional public-private partnerships; - 183 - Strategic planning in Micro-Region Banat – Phd. student Oana Maria Murg, Phd. student Camelia Manescu, Ripensis, Romania and Northern Banat's territory, Serbia Phd. student Ilie C. 4. Constituirea şi/sau activarea, precum şi acordarea de sprijin Grupurilor de AcŃiune Locală, dobândirea de competenŃe şi animarea teritoriului microregiunii. 4. Establishment and / or activation, and support local action groups, skills acquisition and animation microregion territory. 5. Obiective generale, specifice şi măsuri destinate dezvoltării agro-inovatoare a teritoriului Banatului de Nord din Serbia 5. Overall objectives, specific measures for development of agro-innovative North Banat territory of Serbia 1. CREŞTEREA COMPETITIVITĂłII competitiveness of agriculture AGRICULTURII 1. Improved Masurile : Measures: 1.1. CREŞTEREA STANDARDELOR DE CALITATE ALE PRODUCłIEI Increasing production quality standards 1.1. 1.2. STIMULAREA DIVERSIFICĂRII PRODUSELOR, A SCHIMBĂRILOR TEHNOLOGICE ŞI ORGANIZATORICE 1.2. Boost diversification products, technological change and organizational 1.3. CREŞTEREA INTEGRĂRII CU INDUSTRIA PRODUCłIEI ALIMENTARE 1.3. Increasing integration with food industry 1.4. CREŞTEREA CAPACITĂłILOR DE MARKETING ŞI COMERł 1.4. Increase capacity of marketing and trade 1.5. PROMOVAREA CREĂRII ŞI DISTRIBUłIEI DE NOI ABILITĂłI 1.5. Promoting development and distribution of new skills 2. ÎMBUNĂTĂłIREA CALITĂłII VIEłII ÎN ZONELE RURALE 2. Improving quality of life in rural areas Masurile: Measures: 2.1. STIMULAREA ÎMBUNĂTĂłIRII MICII INFRASTRUCTURI ÎN ZONELE RURALE 2.1. Stimulation micii improve infrastructure in rural areas 2.2. SUSłINEREA INIłIATIVELOR ÎMPOTRIVA “STRĂMUTĂRII FORłATE” Support initiatives against "relocation Forte" 3. INTRODUCEREA DIVERSELOR TIPURI DE VENITURI AGRICULTORI 3. Introduction of various types of income to farmers 2.2. LA Masurile measures 3.1. STIMULAREA ACTIVITĂłII DE DEZVOLTARE A TURISMULUI RURAL ŞI AGROTURISMULUI 3.1. Stimulation rural tourism development work and agrotourism 3.2. STIMULAREA FOLOSIRII BIOMASELOR 3.2. Stimulation use biomass 3.3. PROMOVAREA EVENIMENTELOR ATRACTIVE ÎN ZONELE RURALE. 3.3. Promotion events attractive rural areas. 6. Obiectivele strategice/specifice şi măsurile de acŃiune comune ale celor două teritorii transfrontaliere sunt: 6. The strategic objectives / specific measures for joint action of the two border areas are: Obiectiv strategic: Strategic Objective: Creşterea competitivităŃii sectorului agricol şi a turismului în cele 2 regiuni Increased competitiveness of agriculture and tourism in the 2 regions - 184 - Tudományos Mozaik 6. TPF Obiective specifice: Specific objectives: 1. Dezvoltarea infrastructurii specifice sectorului agricol şi agroalimentar; Development of infrastructure for agricultural and food sector; 1. Măsuri: Measures: - Promovarea şi exploatarea comună a Parcului Agro-Inovativ „EXPO RIPENSIS” Promote and joint operation of the Park Agro-innovation "EXPO Ripensis" - Promovarea centrului informaŃional pentru agricultorii din zonă - Promote information center for farmers in the area 2. Dezvoltarea turismului, inclusiv întărirea identităŃii regionale, ca atracŃie turistică; 2. Tourism development, including strengthening regional identity as a tourist attraction; Măsuri: Measures: - Festivalurile etno şi promovarea mâncărurilor tradiŃionale - Ethnic festivals and promoting traditional foods - Promovarea turismului rural şi agro-turismului şi promovarea standardelor în dezvoltarea turismului - Promoting rural tourism and agro-tourism and promoting tourism development standards - Dezvoltarea spiritului întreprinzător al locuitorilor din cele 2 microregiuni în vederea dezvoltării în activităŃi turistice - Development of the entrepreneurship of its people to develop in 2 micro tourism activities - Vizite de studiu ( istorie, cultură) - Views of study (history, culture) -. rograme turistice inter-regionale - INANCIAL inter-regional tourism -. Organizare târguri şi expoziŃii specializate - Fairs and specialized exhibitions - Organizarea Târgulului produselor din Banat la Jimbolia - Organize products Târgulului Banat in Jimbolia - Promovarea produselor Sârbo-Române la târgul din Novi Sad - Promoting the Serbian-Romanian products at the fair in Novi Sad - ProtecŃia şi înregistrarea brandului “Produselor alimentare din Banat” - Brand protection and registration of "Food from Banat" 3. Promovarea dezvoltării IMM-urilor şi asociaŃiilor agricole şi de producători; 3. Promoting SME development and agricultural associations and producers; Măsuri Measures - Programe educaŃionale şi instruiri specializate pentru fermierii tineri - Education programs and specialized training for young farmers - Dezvoltarea spiritului întreprinzător al femeilor - Development of women entrepreneurship - SuprafeŃe demo pentru instruire practică - Areas demo for practical training - Fondarea cluburilor tinerilor fermieri - Rape young farmers clubs 4. Stimularea inovaŃiei, cercetării şi dezvoltării în regiunea de graniŃă. 4. Stimulating innovation, research and development in the border region. Măsuri: Measures: - Dezvoltarea programelor de bio-agricultură, bio-mediu, produse ecologice. Developing programs for bio-agriculture, bio-environmental friendly products. ProtecŃia mediului şi pregătirea pentru situaŃii de urgenŃă and emergency preparedness - 185 - Environmental protection Strategic planning in Micro-Region Banat – Phd. student Oana Maria Murg, Phd. student Camelia Manescu, Ripensis, Romania and Northern Banat's territory, Serbia Phd. student Ilie C. Aceast obiectiv răspunde unei multitudini de probleme comune pe ambele părŃi ale graniŃei în domenii specifice mediului şi pregătirii pentru situaŃii de urgenŃă care necesită acŃiuni comune pentru obŃinerea unor rezultate însemnate şi durabile. This objective responds to a multitude of common problems on both sides of the border environment in specific fields and prepare for emergencies that require joint action to achieve significant and sustainable results. Măsuri: Measures: - ÎmbunătăŃirea sistemelor şi abordărilor referitoare la protecŃia şi managementul Improve systems and approaches to the protection and management mediului în context transfrontalier; environment in a transboundary context; - Dezvoltarea şi implementarea unor strategii eficiente pentru managementul deşeurilor şi al apelor reziduale; - Develop and implement effective strategies for waste and wastewater management; - Dezvoltarea unor abordări şi sisteme mai eficiente pentru pregătirea pentru situaŃii de urgenŃă (incluzând controlul şi prevenirea inundaŃiilor, siguranŃa alimentară, probleme de sănătate). - Develop more effective approaches and systems for emergency preparedness (including control and flood prevention, food security, health problems). - 186 - Tudományos Mozaik 6. TPF Bibliography 1)Pavel, S., (2004), Urban and rural spaces of western Romania. Transformation and evolutions, în „Geographica Timisiensis” vol. XIII, 1, Timişoara 2) STRATEGIA AGRO-INOVATOARE A MICROREGIUNII BANAT-RIPENSIS ROMÂNIA SI BANATUL DE NORD, SERBIA 3) Weekly newespaper „Observator de Jimbolia”, Editura Kabor, Jimbolia 4) Directia pentru Agricultura si Dezvoltare Rurala Timis - 187 - Tudományos Mozaik 6. TPF STUDY ON NATURAL JUICES AND NECTARS MARKET IN ROMANIA Iuliana Ioana Merce, Ioana Anda Milin, Simona Chioreanu, Simona Martin, Calina Marinau University of Agricultural Sciences and Veterinary Medicine, Faculty of Farm Management – Timisoara, Romania Still on the market, the consumer benefits are very important for our target audiences with a healthy lifestyle, wanting a variety of tastes and flavors for the rational and emotional messages are equally important and influences consumption. Noncarbonated beverage segment in Romania know the biggest growth year on year, compared to other market segments. The potential is very high for this market, taking into account the per capita consumption, which in Romania is about five liters, compared with Austria, Germany, Poland or Hungary, where the penetration rate in consumption of juices and nectars is almost 90 %. Market opening and contact with European trends do their presence felt in changes in consumption habits of the population. Thus, even if some of it will not give up the various considerations to acidified juices, most began to move toward that part of shelves dedicated juiceurilor and nectars. Key words: natural juices, nectar market INTRODUCTION First it should be mentioned, namely the difference between types still drinks - drinks up to 25% fruit, nectar - beverage of pulp at a rate of 25 to 50% and 100% juice, that juice. Purchasing power and consumer divide it used novel's juice and nectar of the European consumer. Market opening and contact with European trends do their presence felt in changes in consumption habits of the population. Thus, even if some of it will not give up the various considerations to acidified juices, most began to move toward that part of shelves dedicated juice and nectars. In terms of product range, the time being, we can affirm that offer nectar juiceuri and is extremely rich, this being due to the local landscape and this most important players in these segments. Granini mark is present on the market in eleven grades and, although relatively new entrants in Carlsrom portfolio, it is estimated a tripling of sales volume or the end of this year: in June 2006 there were seven flavors in the range, until december 2006 portfolio Granini include 11 flavors in 14 packs. All categories are juices and nectars and Santal products present on the market in a variety of flavors, in three types of packaging: packs CombiFit 1000 ml bottle neck 200 and 250 ml (aimed especially Horeca channel) and PET 1500 and 500 ml. (Revista Capital September 2008) The main players in the industry are: - Parmalat brand Santal, - QAB - Prigat, - Coca-Cola HBC Romania - Cappy, - 189 - Study on natural juices and nectars market in Romania Iuliana Ioana Merce, Ioana Anda Milin, Simona Chioreanu, Simona Martin, Calina Marinau - La Festa - Tedi and Timbark, - CYROM – Pfanner - European Drinks - Frutti. Each product is responsible but some tastes, preferences and lifestyles different evolving. In this context, it always seized the opportunity to provide consumers with new products to meet their tastes. In addition, any producer does not dominate the entire market, although it produced for each segment. RESULTS OF RESEARCH Regarding aromas, tastes are quite diverse, and consumers eager to try new drink. But oranges are preferred in two of three segments: the natural juices and still drinks. Consumer preferences in terms of flavor natural juices 0,10% 0,40% 1,30% 1,10% 2,90% 5,50% Portocale Roşii Mere 3,30% Grapefruit 4,70% Portocale şi mandarine Ananas 50,20% 12,50% Fructe exotice Fructe mixte Portocale roşii Grapefruit roz Altele 17,90% Source: Revista piaŃa – noiembrie 2008 Consumer preferences in terms of flavor still drinks 11,70% Portocale 1,60% 28,30% 1,60% Grapefruit Piersici 3,20% Ananas 4,10% Vişine Banane şi căpşuni Fructe tropicale 6,30% Tutti fruti Portocale şi grapefruit 7,30% 15,20% Pere Altele 10% 10,70% Source: Revista piaŃa – noiembrie 2008 - 190 - Tudományos Mozaik 6. TPF Nectars is the only segment where the preferred flavor of peaches, oranges occupying the second place, and the explanation could be that often the consumer can move to juice with the flavor "can and inertia, a consumer usually formed in older times, until the '90s, peach nectar was only natural spirit existing on the Romanian market. In contrast, half of nectars that were sold in the first half of flavors were orange, just like 28.3% of still drinks, according to Nielsen Company. Consumer preferences in terms of flavor nectars Piersici 15,90% Portocale 24,70% Fructe mixte Pere 13% Caise Portocale rosii 2,10% Morcovi, piersici şi mere 2,80% Mere, banane, morcovi 2,70% 11,90% Morcovi, mere, zmeură Morcovi, mere şi portocale 3,70% 9,80% 5,70% Altele 7,70% Source: Revista piaŃa – noiembrie 2008 All three market segments had significant increases, in value in first half of the year against the same period of 2006: natural juice have increased by 31%, nectars, with 17.8% and still drinks segment (less than 25% fruit juice), with 44%, which is the segment with the highest total value: over 3,200 million lei. Rapidly growing, local market is now far from saturation. Sales of juice and nectars sites during 2005 - 2007 Juice Nectar Volum (mii l) Value (mii lei) Volum (mii l) Value (mii lei) 2005 – 2006 5700 24346 14693 66811 2006 – 2007 6798 31888 16169 78672 Source: Revista piaŃa – noiembrie 2008 Sales Depending on the point of sale, the nectar, the largest sales, as both volume and value as recorded in hyper / supermarkets, followed by groceries for 21 to 40 sqm. Confectioneries are places kiosks and they consume the least still drinks. In 2008, the largest increase was registered necarbonatatelor category (fruit juice containing 100% fruit and nectar). According to Nielsen, within this fruit juice containing 100% fruit registered a sales increase in volume of 24.7% compared to 2007, moving from 13,920.0 to 17,360.7 l. l growth consistence girl previous year and in 2007 was recorded in the sales value in 2008 they exceeded the initial value of 34.4% reaching 67,204.8 and 90,354.2 lei. - 191 - Study on natural juices and nectars market in Romania Iuliana Ioana Merce, Ioana Anda Milin, Simona Chioreanu, Simona Martin, Calina Marinau The only barrier to market growth is the price. As the Romanians will earn more, will migrate from carbonated beverages to drink flat. It is true that they exist and "fans" of fizzy drinks but not eating the fruit of their content, but because they are carbonated. Non-carbonated soft drinks market grew in volume by about 48%, compared with same period last year, sales of natural juice have increased by 14.5%, of nectar, with 22.4% and of still drinks, with 56.8%. However, it is considered that the natural juices begin fall season after the summer sales of still water prevailed and still drinks. Market trends flat soft drinks will be the same as the EU 2-3 years ago: • "mixes" (combinations of fruit juice or less normal routine), • functional ingredients (fruit juice containing various ingredients of which the body lacks - minerals, fiber, etc.) • so-called "smoothies" (pieces of fruit juices and yoghurt or milk), all packaged without preservatives and dyes in packages without becoming more innovative and nonconformist. If neacidulate sweet drinks, especially juice and nectar, they differ at times to use this: There are morning consumption recommended sites orange juice and fortified with vitamins, fruit combinations and locations on-premises consumption, in which in addition there are combinations of instant consumption increasingly fashionable type long drink. (Mihai Diaconescu - 2005, Marketing agroalimentar) Romanian consumer follow international trends, manifested in the form of interestbalanced diet, an active lifestyle, becoming increasingly more sophisticated, always searching for new. Still on the market, the consumer benefits are very important for our target audiences with a healthy lifestyle, wanting a variety of tastes and flavors for the rational and emotional messages are equally important and influences consumption. Non-carbonated beverage segment in Romania know the biggest growth year on year, compared to other market segments. The potential is very high for this market, taking into account the per capita consumption, which in Romania is about five liters, compared with Austria, Germany, Poland or Hungary, where the penetration rate in consumption of juices and nectars is almost 90 %. Nectar is a category which posted sales prevalent in the traditional trade. They reported in 2008 a sales volume of 51.7% and a sales value of 53.7%. Fruit juice containing 100% fruit were the only representatives of necarbonatatelor category which registered the largest sales both in volume and in value, in the hyper and supermarkets, where the generous shelf space and storage conditions are favorable to managers of such products. In the case of nectars and fruit juice containing 100% fruit, Nielsen data shows that in the year 2008, consumers preferred products in cartons, they generate the largest sales both in volume and in value. Thus, it is estimated the degree of naturalness of the product, no artificial ingredients (such as synthetic fragrances, preservatives and other additives) and in some markets are even additional products rated "bio", which require full natural products (chemical fertilizers are excluded from the process of fruit cultivars and are excluded and genetically modified organisms). These differences evolve fri but consumer and society itself and in the coming years and our market will see such trends. Sales on the rise in recent years demonstrates a shift of the Romans increasingly evident juices less harmful to the body. Current context is marked by a tendency of gradual change of lifestyle and consumer guide to healthy eating. Thus, if the average growth over the past five years at 5% means all beverages, for refreshments, the average increase is 8.5% and natural juices and nectars, the average rate of increase is 16% annually. (Capital Magazine September 2008) - 192 - Tudományos Mozaik 6. TPF CONCLUSION Nectars and juice market is growing sites will continue in the next 5-7 years, based on increased consumption, but the number of competitors, as competitors wait and the segment of medium and lower price. The clear trend in the market is remarkable shift from carbonated soft drinks by the still and, on the other hand, the shift from mass products with low prices and questionable composition by product brand, quality and health benefits Another trend is the growth in consumption of 100% natural juices, increasingly sought by consumers that are becoming increasingly demanding when it comes to their health. - 193 - Study on natural juices and nectars market in Romania Iuliana Ioana Merce, Ioana Anda Milin, Simona Chioreanu, Simona Martin, Calina Marinau Bibliography a. For books Mihai Diaconescu, 2005 – Marketing agroalimentar, Editura Universitara, Bucuresti b. For periodicals 1. Revista Capital – septembrie 2008 2. Revista Management – Marketing – editia 2009 3. Revista PiaŃa – octombrie, 2008 - 194 - Tudományos Mozaik 6. TPF STUDY REGARDING AGRO TOURIST RECOVERY OF VALIUGCRIVAIA AREA Ramona Ciolac ∗, I.Csosz ∗, Diana Marin, Simona Martin, Calina Marinau Valiug area has a settlement and an exceptional position compared to mountainous. The natural area, relief, bio-climate, vegetation, wildlife, natural reserves, is the cornerstone of the tourist offer of Valiug commune. Tourist potential related to relief, offers the following tourist destinations: trekking, leisure and recreation, winter sports, study and scientific knowledge. Keywords: study, Valiug-Crivaia area, agro tourism, possibilities Introduction We decided to make a market investigation Valiug-Crivaia area to see in what measure the local population considers about the extent of tourism recovery of this area and, in the future, if it is possible to practice any agro tourism in the area Valiug. To this purpose it is used the face-to-face interview method using a questionnaire which included 20 questions, divided into five phases: family, household activities, the level of household equipment, agro-marketing and promotion and the last part that reflects the degree current recovery Valiug-Crivaia tourist area. Material and method In our investigation we followed the classic stages namely: 1. Study Objective setting 2. Determining sample population counted 3. Completion questionnaires 4. Fixing the period of application and investigators 5. Application questionnaires 6. Aggregation and interpretation of results Results and discussions The first phase of the study, quantitative nature, was to achieve the 100 interviews. The results of this preliminary study allowed identification of socio-demographic characteristics of the village population Valiug. ∗ Banat`s University of Agricultural Sciences and Veterinary Medicine, Timisoara, Faculty of Agricultural Mnagement - 195 - Study regarding agro tourist recovery of valiug-crivaia area Ramona Ciolac, I. Csosz, Diana Marin, Simona Martin, Calina Marinau Table 1 Total number and percentage of family members per household Total Under 2 Percentage Betwen Percentage Betwen Percentage number persons % 2-4 % 4-6 % of issues persons persons 100 14 14% 68 68% 18 18% Source: Authors research Total number and percentage of family members per household 18% 18 14 Under 2 persons 14% 68% Percentage % Betwen 2-4 persons Percentage % Betwen 4-6 persons Percentage % 68 Fig. 1 Total number and percentage of family members per household As it is observed and the table and figure 1, households in the village Valiug consist, in proportion of 68%, from 2-4 people families. Table 2 Age of household members Total 0-11 Perce 12-20 number years ntage years of % persons 100 10 10% 11 Source: Authors research Perce ntage % 21-40 years Perce ntage % 41-60 years Perce ntage % Over 60 years Percent age % 11% 41 41% 28 28% 10 10% Age of household members 45 41 40 35 28 30 25 20 15 10 11 10 10 5 0 0-11 years 12-20 years 21-40 years 41-60 years Fig 2 Age of household members - 196 - Over 60 years Tudományos Mozaik 6. TPF It follows that 41% of people interviewed are aged between 21 and 41 years. This is very good, as we do with a young population, working and with other attitudes and ideas that may be receptive to the idea of new, development and not least to practice rural tourism. The second phase of the study included a set of questions, which were aimed at highlighting the main activities in peasant households in the area, to the knowledge level of suitability in the light of rural activities, the practice of rural tourism services. Thus during the investigation were analyzed the following some parameters. Table 3 Total surface of Valiug commune 100 % Total land area per household Between Under Between 5001-10000 1000 sqm 1001-5000 sqm sqm 45% 30% 18% Over 10000 sqm 7% Source: Authors research Total land area per household 50% 40% 30% 20% 10% 0% Series1 Under 1000 sqm Between 1001-5000 45% 30% Between Over 50015001-10000 10000 sqm 18% 7% Fig. 3 Total land area per household The surface of village Valiug is 820 hectares, representing 820,000 sqm, of which 80 hectares are built-up area and 700 ha is the outside. Due to geographical position, the commune Crivaia-Valiug not benefit of a large agricultural area, and also because it sits at the foot of the Semenic Mountains. Therefore local people do not have large agricultural areas. We found that the largest share of agricultural land have a size of less than 1,000 square meters, respectively 45%, followed by areas ranging in size from 1001-5000 square meters with a rate of 30%. To evaluate the potential of households for practicing rural tourism services, the questionnaire was filled and developed with a set of questions that provide a range of information on the extent of their equipment. Thus, it is attempted a quantification of the living space of households, an assessment of the units and the existing level of comfort, all in contrast with agro-tourist potential of the locality indicated by the geographical position and wonderful landscape under the mountain. Were analyzed a series of parameters that we considered that can provide a true picture of the current situation on the degree of endowment of households and the possibilities of ensuring a minimum comfortable accommodation for potential tourists attracted to the area. - 197 - Study regarding agro tourist recovery of valiug-crivaia area Ramona Ciolac, I. Csosz, Diana Marin, Simona Martin, Calina Marinau Table 4 Parameters regarding the degree of endowment of households Parameters analyzed Location of toilets The existence of shower cubicles Source gases used in household Level of equipment Inside the house 100 Yes 15% Cylinder 50% Inn the farm yard 0 No 85% Wood stove 50% Source: Authors research After analyzing the factors of determining the agro-tourist potential for agricultural households from the Valiug commune, it reveals the following major conclusions: - In terms of drinking water source used, 40% of households use wells and 60% use water pipe. This is explained by the fact that Valiug commune is connected to the sewerage network. Water supply networks of the village have a length of 5.7 km and a rate of 7.5 l / second. Sewage network has a length of 2.8 kilometers and a capacity of 5.7 l / second. Unfortunately, the treatment station is not finalised. - In every household toilet facilities are located inside the house. - Bathrooms of surveyed farms are equipped with shower cubicles only 15%, the rest are without shower cubicles. - Because Valiug commune is not connected to the gas, the fuel used is wood often used for wood stoves used for space heating and gas cylinders used for cooking activities. In the penultimate part of the questionnaire, we tried to find local opinion regarding the potential of the commune possible to use by rural tourism services. When asked: "You have knowledge about agricultural tourism? with response options yes and no, most respondents answered with yes, only about 98% and 2% responded with no. Table 5 Total percentage of population witch has knowledges about agro tourism Total percentage Yes No of population 100% 98% 2% Total percentage of population w itch has know ledges about agro tourism 2% Yes No Source: Authors research 98% To the question: "Would you be interested in the practice of such forms of tourism?" Possible Variations: A. Yes B. No A percentage of 78% answered with yes, because they believe in the potential area and only 12% responded with no. - 198 - Tudományos Mozaik 6. Table 6 The percent of population interested in practising agro tourism The percent of Da Nu population interested 78 12% in practising agro % tourism Source: Authors research TPF The pe rce nt of population interes te d in practis ing agro touris m 78% 80% 70% 60% 50% 40% 30% 12% 20% 10% 0% Da Nu In the last part of the questionnaire we wanted to see how local people view the current degree of recovery of tourism in the area. We refer here to the accommodation and catering establishments existing in terms of area recreation etc. Question: “What are the most important tourist attractions of the area?” has the choice of response: a. Resort Crivaia b. Lake Valiug c. Semenic d. Dam Breazova e. Vultures Lake f. No objectives in this area Answers to these questions were 100% with options a, b, c, d, e. In conclusion we can say that people are aware of tourist area potential, know this and also recognize that it is a great pity that this area is not recovered as much as need. To the following questions from the questionnaire we considered that the subjects must be let to respond freely, to not be hindered in any way the response options. To the question: “What considered that should be changed in terms of tourism potentials of the area Valiug-Crivaia?” 57% of those asked replied: Valiug-Semenic access road transport. Indeed it is a problem for this area as there is no means of public transport linking between Valiug-Crivaia area and resort neighbor. The distance between the two areas is only 11 km and passes through only if you have personal car. The remaining respondents, 43% complained of the existence of a shortage of hotels in the area. In the area there are only 8 units of accommodation, the rest of houses being more personal villas. To the question: “Specify some solutions to improve the current situation” the answers are free, but the vast majority of the subjects wish: • village connection to the gas network. (60%). • 32% want creation an amusement park area in • 8% want more shops in the area. Valiug-Crivaia area is appreciated especially by his wonderful landscapes, clean air, quiet nature, etc., is by definition a resort for rest and relaxation. Unfortunately, however, besides the convenience of hotels, hostels, etc. like: swimming pools, ATV's, massage rooms, spas, etc. resort needs an amusement park for the animation area. Regarding stores those are few in number, people making shopping from the near town for several days. Regard the new construction projects the area will attract more investors and of course will occur more shops. - 199 - Study regarding agro tourist recovery of valiug-crivaia area Ramona Ciolac, I. Csosz, Diana Marin, Simona Martin, Calina Marinau To the question: “What types of visitors think that might be attracted by the sights of Valiug-Crivaia area?” the response was unanimities: all categories. Tourist Area Valiug-Crivaia is open to all social categories, from simple people, modest to those with a lot of money who have built their holiday villas in this area. Here is affordable accommodation from 2 star to 5 star. To the question: “Determine the minimum five investment priorities for tourism development in this area” the response was also free. • The first place to this question at a rate of 53% was building an amusement park. • Second place was occupied by transport. 13% of those polled want the development of transport. 16% want the upgrading of hotels. • 9% want reparations of cable car that once made the connection between Valiug and others. • The remaining 9% want a fast food restaurant in the area. Table 7 Investment Priorities Total Amusement population park % 100 % 53% Source: Authors research Transports development Hotels modernization Cable car repair Fastfood 13% 16% 9% 9% Investment Priorities Fast-food 9% Cable car repair 9% Hotels modernization 16% Transports development 13% Amusement park 53% 0% 10% 20% 30% 40% 50% 60% Fig. 4 Investment Priorities Many hotels and guesthouses in the area are a family business. Those dealing with management have not, most times, training in tourism or rural tourism. Even worse is that not even considering it necessary to conduct studies for a hostel or a hotel. Conclusions Summarize significant issues that were outlined in the paper, it can be said that the Valiug-Crivaia area has a natural and human important area: • It includes an exceptional landscape heritage • Pollution is low - 200 - Tudományos Mozaik 6. TPF • Ownership of the land is private, not only as a consequence of the law on the land after 1989, but due to the fact that the mountain area, private property was always a significant share. This caused a certain stability and harmony in human relations; there are no conflicts which generate usually jams rural activity. • Most of the land is pasture and hay • Current local customs and traditions are well preserved • The superstructure is higher than the national average, being a positive aspect necessary for the practice of rural tourism. Best recovery of this natural, economic and human area can be achieved through rural tourism. Through a focused business, local government can support and encourage agro tourism work, primarily through interest rate subsidies and credits most notably in the establishment of Agro farm type model for other people. It must provide and seek permanent protection of the environment. - 201 - Study regarding agro tourist recovery of valiug-crivaia area Ramona Ciolac, I. Csosz, Diana Marin, Simona Martin, Calina Marinau Bibliography 9. Csısz, I., Agroturismul montan, Editura Mirton, Timişoara, 1996 10. Csısz I., Agroturism şi Turism Rural, Editura Mirton, Timişoara, 2007 11. Ciolac Mariana Ramona, Management în turism rural şi agroturism, Editura Eurostampa, Timişoara, 2009 - 202 - Tudományos Mozaik 6. TPF THE EVOLUTION OF PORK QUALITY IN ROMANIA Marin Diana∗, Petroman I.∗, Balan Ioana∗, Toader Cosmina∗, Ciolac Ramona∗ The implementation of the EUROP system for pig carcass classification in Romania has generated largely the expected results. From one year to another, pig carcasses are better and better in Romania. Keywords: classification, EUROP grading system, quality INTRODUCTION The classification of pig carcasses aims at a correct payment for big breeders, depending on carcass weight and quality, and standardization, the common language of the international meat trade. The European Union set uniform procedures of quality assessment (the EUROP system), defined by the same parameters in the entire continent. At the same time, another objective is represented by the increase of carcass quality up to the qualitative level of carcasses from the other EU member states. Romania is at the beginning of the activity of pig carcass classification, being in the fourth year of reporting on the classification results to the European Commission. RESULTS AND DISCUSSIONS The EUROP system of pig carcass classification has five quality classes, corresponding to a percentage interval of muscle tissue. Table 1 EUROP system for pig carcass classification Class % muscle tissue of carcass weight E >55 % U 50%-55 % R 45%-50 % O 40%-45 % P < 40 % Source: CCC EUROP- Romania In order to study the evolution of the qualitative carcass level in Romania, we compared the results of the classifications during the last two years, respectively the results of classifications from 2008 and 2007. So, the pig livestock whose carcasses were classified in 2008 was almost 2.5 million, compared to the value below 2 million carcasses classified in 2007. Of the total livestock, in 2008, about 98% could be classified in the superior quality classes E and U. In the previous year, only 94% of the classified carcasses could be introduced into these superior quality ∗ Banat`s University of Agricultural Sciences and Veterinary Medicine, Timisoara, Faculty of Agricultural Management - 203 - The evolution of pork quality in Romania Marin Diana, Petroman I., Balan Ioana, Toader Cosmina, Ciolac Ramona classes. The increase of 4%, related to the number of 2.5 millions corresponding to 2008, represent more than 97,000 pigs whose carcasses belong to the superior classes, compared with the previous year. 2.000.000 1.943.448 1.900.000 1.800.000 1.700.000 1.600.000 1.400.000 1.300.000 1. 21 7. 75 0 1.500.000 1.200.000 1.100.000 1.000.000 900.000 65 2. 18 3 800.000 700.000 600.000 500.000 442.679 400.000 100.000 43.884 4. 52 6 200.000 16 .4 67 9 7. 86 5 300.000 5.900 0 E U R 2007 O 1.498 P 2008 Fig. 1. Pig livestock classified in 2007 and 2008 per classes of quality For an accurate presentation of the classification results, we analyzed the evolution of carcass percentage in the medium class R and in the inferior classes O and P as well. In this viewpoint, the percentage of carcasses belonging to the medium quality class R decreased from 4.92% in 2007, to 1.81% in 2008. The inferior classes included, in 2008, only 0.30% of total carcasses, compared with 1.06% in 2007. Table 2 Table 2 Pig livestock classified in 2007 and 2008 and percentages per classes of quality QUALITY CLASS CARCASS NUMBER 2007 2008 % OF TOTAL 2007 2008 E 1.217.750 1.943.448 61,23 79,66 U 652.183 442.679 32,79 18,23 R 97.865 43.884 4,92 1,81 O 16.467 5.900 0,83 0,24 P 4.526 1.498 0,23 0,06 1.988.791 2.428.409 100,00 100,00 TOTAL Sursa: CCC EUROP- România - 204 - Tudományos Mozaik 6. TPF Regarding the evolution of the muscle tissue obtained in this pig livestock in 2008 compared with 2009, it had a significant increase, too, in almost all quality classes excepting the medium class R, slightly decreased. Table 3 Table 3 Percentages of muscle tissue per classes of quality in 2007 and 2008 QUALITY CLASS % MUSCLE TISSUE 2007 2008 57,40 58,90 E 52,80 52,50 U 47,70 47,90 R 42,60 42,80 O 35,80 36,10 P 55,10 57,50 TOTAL Sursa: CCC EUROP- România The only qualitative carcass parameter that decreased in 2008 compared with the previous year is represented by carcass weight, and this situation is available in all quality classes. Table 4 Carcass weight per classes of quality in 2007 and 2008 QUALITY HOT WEIGHT CLASS -2% 2007 2008 E 77,40 75,90 U 80,60 79,20 R 83,50 81,30 O 84,70 79,70 P 85,80 77,80 TOTAL 78,80 76,60 The carcass weight presented in Table 4 is calculated as the weight at the moment of classification minus 2% according to legal stipulations. Pig carcass classification, according to the EUROP system, has generated in Romania, in just a few years, remarkable results in the increase of carcass quality. This evolution is evident in 2008, too, compared with 2007. During this period, the carcass qualitative parameters have been improved in concordance with the EUROP system, in terms of percentage in classes of quality (Figure 2. – a), and percentage of muscle tissue within each quality group (Figure 2. – b ). - 205 - The evolution of pork quality in Romania Marin Diana, Petroman I., Balan Ioana, Toader Cosmina, Ciolac Ramona The carcass weight parameter is an exception from this qualitative growth (Figure 2. c). This fact represents a significant problem, because the economic efficiency of carcass processing through carving depends on weight. So, the bigger the carcass weight is, the bigger the economic efficiency of the carving activity will be. In our case, the mean weight decrease of the carcasses classified in 2008, compared with 2007, of 2.2 kg represents a regress of carcass quality at national level, although we may consider the increase of the other parameters as a positive one. CONCLUSIONS The implementation of the EUROP system for pig carcass classification in Romania has generated largely the expected results. From one year to another, pig carcasses are better and better in Romania. However, the fact that the mean pig carcass weight decreased with over 2 kg in 2008, generating certain economic losses that affected the secondary processors (carving units), indicates a lack of fat deposition stability over the carcass weight limit of 78 kg. We may also observe this in the fact that carcass weight in the superior class E was only 75.9 kg, so that in Romania only carcasses having their weights below the mean weight could be classified in superior classes of quality. The results achieved by the Romanian pig breeders are remarkable, superior compared with the previous years, but they present deficiencies regarding the stability of carcass weight increase. - 206 - Tudományos Mozaik 6. TPF Bibliography 1. BĂLAN, IOANA M., 2007, Managementul calităŃii cărnii de porc, Editura ArtPress, Timşoara, ISBN (13) 978-973-108-036-9 2. PETROMAN CORNELIA, 2007, Managementul procesării produselor agroalimentare, Editura Mirton, Timişoara. 3. PETROMAN IOAN, 2002, Creşterea porcinelor, Editura Mirton, Timişoara. 4. ROMANIAN PORK PATRONATE AL CĂRNII DE PORC - Informative Bulletin, no.15-25 5. CCC EUROP - ACTIVITY RAPPORT – internal use - 207 - Tudományos Mozaik 6. TPF THE IMPORTANCE OF ACCOUNTING FOR FARM COMPETITIVITY Cosmin Maris1, Elena Tonea2, Monica Butnariu3, Oana Murg2, Genoveva Buzamat4, Iuliana Ioana Merce2 Farms make little use of accounting and until now have been largely excluded from the scope of accounting standards. The use of accounting-based information can significantly improve the explanation and prediction of farm viability/failure. Any firm or entity whatever will require accounting information. Particularly in agriculture, it is generally assumed that the introduction of accounting will improve farm management and produce better farm performance. The limited use of accounting in agriculture may lead that it is not a very important and useful peace for decision-making process. Our opinion is that accounting makes a significant contribution to explaining and predicting farm viability. We believe that this evidence reveals both the need for increased use of accounting in agriculture and for the development of accounting standards for agriculture. Further rounds of the International Trade Organization and future reforms of the CAP concerning the accommodation of the new EU members from Eastern and Central Europe, will lead to adapt farms of the EU to the conditions of a freer world market. Some existing farms will need to modernize rapidly or face ruin. Even though the capacity to predict viable and unviable farms may not be relevant for farm management, it is important for other agents involved in agriculture. For example, banks evaluating farm loan repayment or policymakers planning policies or grants to make farms viable. Moreover, inefficient farm behavior under risk of failure could be avoided when farms would be helped towards viability. Two kinds of variables are usually employed in predicting farm failure: financial ratios and any other variables taken from accounting information and variables relating to characteristics of specific farm and farmers that do not meet an accounting criteria, but are easily observed and usually reflect structural and fixed characteristics of each particular farm. We also distinguish two kinds of variables. On the one hand, accounting variables are usually difficult to obtain from farms because they require accounting procedures. The use of accounting in agriculture is generally limited. On the other hand, structural variables can be obtained more easily because accounting procedures are not needed. The first criteria used for selecting variables was their theoretical importance and the existence of a prior consistent economic relationship with the dependent variable. The variables most commonly used in studies applied to agriculture and found that each of the following occurred more than four times: debt-to-asset ratio, dichotomous variables relating to the region in which the farm was located and its production, the number of people forming the household, the age of the farmer, and the ratio of current assets to current liabilities. It is expected that the greater the size of the farm, the smaller the probability of failure. Big farms usually perform better than. However, empirical evidence is not unanimous. It is generally expected that the younger the farmer the greater the probability of failure. The European Commission found a better performance in the group of farms with a low share of total labour input coming from family labour. It is expected that the more productive farms, measured as high values in output to annual work unit or to economic size unit, will have a smaller probability of failure. There are few works on the use of accounting in agriculture. Moreover, to the best of author's knowledge no empirical study has previously tested either the relationship between keeping - 209 - The importance of accounting for farm competitivity Cosmin Maris, Elena Tonea, Monica Butnariu, Oana Murg, Genoveva Buzamat, Iuliana Ioana Merce accounting records and farm results, or the contribution accounting can make to predict farm viability. The share of total labour input coming from family labour, utilized agricultural area, return on assets and turnover of assets except land provide a significant model to explain and predict farm failure. There are some reasons to explain the use low of accounting by farms. However, we concluded that accounting-based information is an important tool for assessing farm viability. Policymakers and agents involved in agriculture will get greater efficiency and effectiveness in their decisions when they base them in accounting-based information of the farms. For example, banks evaluating farm loan repayment or policymakers planning policies or grants to make farms viable. Authorities and institutions should therefore promote the use of accounting in agriculture, helping to solve technical and cost inconveniences for farmers. Even so, appropriate accounting standards are a necessary precondition for any such developments. Together with other reasons, like the generally lower level of managerial sophistication and fewer economic means in the sector, the limited appropriateness of general accounting principles has led to a situation in which farmers are more reluctant to prepare accounting reports and use this kind of information than the agents in other economic sectors. Moreover, because of their size or legal form, most European farms have no legal obligation to publish financial statements, and when farmers use accounts, they typically only do so to comply with tax and subsidy requirements. On the other hand, it is generally believed that accounting can improve farm management and lead to better farm performance. Same empirical work found that farmers who used a formal record system over time improved their ability to use the kind of information the system produced. For example, it was observed that farmers who prepared financial statements were more likely to make cash flow projections than those who were not involved in financial accounting. The farmers who were using electronic information systems observed by themselves that accounting functions would improve their management information systems. Thus, accounting is a necessary precondition to generate useful information for decision making, and it is also a good complement for management information systems. In the same time, accounting data makes a significant contribution to explaining and predicting farm failure. We can conclude therefore that there exists an external demand for accounting information in agriculture and that this information would also be useful for the farmers themselves. Farmers do not get involved in accounting, however, because current accounting rules do not adapt very well to their type of business and are difficult and expensive to implement. It was observed that agriculture is indeed increasingly interrelated with other sectors of the economy and that this interrelationship leads to the perception of an increased need for accounting data. We observed a divergence of accounting practices employed by the farms, mainly concerning revenue recognition, expenses and treatment of subsidies (some using accruals, others the cash basis). We also observed different approaches to fixed asset valuation and depreciation, although all farms coincided in valuing livestock at end-of-period market prices, simplicity being the most important reason to opt for this valuation method. The calculation of historic costs for livestock was considered by them as very difficult and problematic. It is obvious that if someone should want to compare the financial statements of many farms, he or she would have severe problems because of the inconsistencies between them. Both users and preparers would therefore benefit from more guidance and standardization. European Union’s Farm Accountancy Data Network (FADN) and the Proposed International Accounting Standard on Agriculture (PIASA) provided accounting data. Particularly, the - 210 - Tudományos Mozaik 6. TPF valuation of assets, the recognition and valuation of revenues and expenses, and their presentation in the financial statements are reviewed. In this, we try to identify, on the one hand, aspects of FADN which should be modified to get in line with the PIASA, and on the other hand, contributions FADN could make to the International Accounting Standards Committee’s (IASC) effort. In most cases FADN uses market prices for the valuation of non-monetary assets. Specifically, livestock is valued at prices prevailing at the beginning and ending of the accounting period. The valuation of land is based on the market price for non-rented land with similar characteristics regarding location, quality and use, from which any development costs are deducted. Depreciable fixed assets, such as buildings and machinery, are valued at replacement cost at the beginning and end of the accounting period. Replacement cost is defined here as the price that the farm would pay for a new similar asset. Accordingly, depreciation is calculated on a replacement-cost basis. To the extent that replacement prices are not available or not reliable, FADN updates acquisition cost with specific price indices. Stock of agricultural produce is valued at realizable value at the balance sheet date. It should be pointed out that sales costs are not deducted here. In essence therefore, FADN appears to be in accordance with the PIASA. In some important aspects, however, departures can be found. First, FADN uses current values for all nonmonetary assets, while the PIASA does not refer to the valuation of assets other than agricultural produce, biological assets and agricultural land, which means that these assets should be valued on historical cost basis. It seems that FADN applies current value for the sake of simplicity, because many farms, particularly those recently incorporated into the network, do not have information about the historical costs of their assets. Valuation at replacement values may mean an easy and uniform rule for statistical purposes, but the assumption of active and efficient markets - which justifies IASC’s choice of fair value in the case of agricultural produce, biological assets and agricultural land - can hardly be applied to all assets. We believe that it would be easy for FADN to adapt to historical-cost valuation. Additionally, this would provide a better basis to compare income and assets of farms with modern and old equipment. Second, questions arise about the treatment of the cumulative changes in current value. FADN includes the holding gains or losses without any further disclosure in owners’ equity, while the PIASA would require the creation of a revaluation reserve. Like other existing accounting standards (SSAP15, FAS 33, IAS15, IAS16 and IAS29) dealing with accounting and changing prices, the PIASA explicitly recommends disclosure of this item in the balance sheet. Additionally, a statement of changes in equity and reconciliation of carrying amounts is recommended. Compliance with the PIASA at this point would require more disclosure from FADN but no change in content. As far as revenue recognition is concerned, FADN takes an unusual approach, since revenues (called “output”) are accounted for based on production. Another concern is the fact that FADN considers subsidies fully earned once these have been granted. Equally notable is the fact that revenues (and expenses) not related to the farm activity are not recorded at all. Under FADN, revenues derived from livestock and agricultural produce are computed as sales plus (minus) the increase (decrease) in value of inventories. Both sold and unsold production is therefore counted as revenue. This is clearly contradictory with traditional GAAP, that normally only recognize revenues when a sales transaction has taken place, but the PIASA makes a similar proposal. The experience of the farms we interviewed, the PIASA and the practice of FADN support that revenue recognition based on production is useful for farm accounting. However, valuing ending inventories of agricultural produce at market prices at the point of harvest, introduces in our opinion a complexity that will be difficult to apply in practice. FADN’s choice for - 211 - The importance of accounting for farm competitivity Cosmin Maris, Elena Tonea, Monica Butnariu, Oana Murg, Genoveva Buzamat, Iuliana Ioana Merce market prices at closing date seems a much more practical solution. Furthermore, the price at the point of harvest could be confusing for policy makers and other users of accounting information. It provides windfall valuations of agricultural production, which may be rather different from the existing prices at the date of ending inventory. Given that in the European context subsidies often are an important source of income for farms, fully recognizing subsidies as earned in the year that these are granted can lead to important FADN distinguishes four broad categories of expenses. These are called specific costs, overheads, depreciation, and external factors. Depending on the type of farm, the specific cost refer to seeds and plants, fertilizers, crop protection, and other crop specific costs, or feed and other livestock specific costs. Overheads include machinery and building costs, energy, contract work, and other direct inputs. The external factors include wages, rent, and interest. It is not consider the remuneration paid to the farmer and his family to be an expense of the farm. The same is true for all social charges whose beneficiaries are family members. Given that the farmer’s family in many cases is the major or even only constituent of the workforce, this is of considerable importance. Both the specific costs and the overheads are determined on an accrual basis, but the external factors are valued on a cash basis. Depreciation is calculated in accordance with the valuation of the corresponding assets, that is normally on replacement value. Consumption by the farm itself of livestock and farm output in general is valued at net realizable value. Farm accounting has not received much attention from accounting researchers, practitioners or standard setters, and in spite of its potential usefulness for farmers and external stakeholders financial statements are generally not very satisfactory or not even prepared at all. The arrival of an IAS on agriculture offers the opportunity to change this situation, but in our opinion its contribution is mainly on a conceptual level and requires additional tools for implementation in practice, like some form of an accounting plan. - 212 - Tudományos Mozaik 6. TPF Bibliography 1. American Institute of Certified Public Accountants, Audits of Agricultural Producers and Agricultural Cooperatives. New York: AICPA, 1996 2. Bublot, G., Economie et Gestion de l’Exploitation Agricole Volumes I et II. Lovain: Université Catholique de Louvain, Faculté des Sciences Agronomiques, 1999 3. Flower, J., “The future shape of harmonization: the EU versus the IASC versus the SEC”, European Accounting Review, 6(2): 281-303, 2007 1 USAB, FACULTY OF HORTICULTURE 2 USAB, FACULTY OF AGRICULTURAL MANAGEMENT 3 USAB, EXACT SCIENCES DEPARTMENT 4 USAB, FACULTY OF ZOOTEHNY - 213 - Tudományos Mozaik 6. TPF THE IMPORTANCE OF FINANCIAL SERVICES FOR RURAL COMMUNITIES Cosmin Maris1, Andrea Zakar Miklosne2, Elena Tonea3, Iuliana Ioana Merce3, Monica Butnariu4, Silvia Vlad5, Cornelia Tonea6 The financial sector plays a key role in economy by allocating economic resources efficiently in time and space. Within the European Union, the financial sectors of the Member States have evolved to reflect specific national conditions and preferences. While these systems are generally efficient from a national perspective, they are much less so when viewed from the perspective of a progressively integrating European economy. Our opinion is that rural financial markets have been at the center of government interventions in most developing countries over past five decades. Several challenges continue to face rural financial intermediation - challenges of selecting the set of institutional design and policy alternatives that is most effective in different socioeconomic environments. With the support of various donors agencies governments have channelled sizeable resources into these programs to ensure continued flow of cheap credit to agricultural entrepreneurs through an abundance of financial intermediation mechanisms. The outcomes of these interventions have been generally disappointing. In contrast, developments during the past decade in the provision of rural financial services (savings and credit) have demonstrated that proper institutional design and adherence to appropriate policies pay off handsomely and have the potential to generate substantial achievements in terms of greater institutional outreach and self-sustainability. The challenges who continue to face rural financial intermediation include: • • • • the selection of proper modes of operation that differ significantly from the old pattern of using confessional interest rates; favouring agricultural rather than rural operations; ignoring or oppressing the creation of savings deposits; implementing costly and inefficient service delivery mechanisms. We can talk about promote efficient rural financial markets by implementing best practices in rural finance, by carefully adapting them to the socio-economic and cultural setting, and by reducing or fully eliminating the heavy fiscal costs associated with inefficient and inequitable agricultural credit programs. Everyone knows that general economic growth is often insufficient to eradicate poverty and under nourishment. Poor rural communities must share growth, particularly by smallholders. Efficient rural financial services contribute to poverty reduction, particularly when it is supported by hospitable rural development policies. Like their urban counterparts, rural communities have a demand for credit, savings, and insurance services. Insurance and access to income-smoothing financial services can contribute significantly to the welfare of rural communities by mitigating the impact of seasonally and natural disasters on their incomes. Savings and credit facilities can help to make lumpy investments with the highest returns. The central role that financial systems play in most economic activities makes them - 215 - The importance of financial services for rural communities Cosmin Maris, Andrea Zakar Miklosne, Elena Tonea, Iuliana Ioana Merce, Monica Butnariu, Silvia Vlad, Cornelia Tonea an essential component of economic development, and the depth of the financial sector is an excellent predictor of long-term economic growth. The rural poor have been largely neglected by formal financial intermediaries. This neglect stems from distorted macroeconomic and sector policies, the lack of economic and political power of the rural poor, and the perception among formal for-profit financial intermediaries that rural markets are not potentially profitable. CHALLENGES FOR RURAL FINANCIAL INTERMEDIATION Obstacles to financial intermediation Urban-biased policies Distinguishing features of rural financial markets Poorly designed interventions Figure 1 Challenges for rural financial intermediation Successful rural financial intermediation requires a favourable environment policy, a supportive legal and regulatory environment, and strong rural financial institutions. Figure 1 present the challenges for rural financial intermediation, which are: • Obstacles to financial intermediation. Financial markets are often highly integrated with other markets. The main problems preventing financial markets from operating efficiently are unsound macroeconomic policies, distorted financial policies and market rigidities, and legal and regulatory constrains; • Urban-biased policies. These policies that were implemented in pursuit of accelerated industrial development, often adversely affected rural areas and hampered rural development. We think that he following pillars of urban-biased policies have often hampered the development of rural communities and the promotion of rural financial markets: 1. Overvalued exchange rates; 2. Low, controlled, and seasonally invariant prices for agricultural products; 3. High effective rates of protection for domestic industry, the outputs of which are used as agricultural inputs; 4. Disproportionately high budgetary allocations for urban over rural infrastructure (roads, electricity, and water supply ); 5. Disproportionately high investment in human resources in urban over rural areas ( health and education ); 6. Usury laws that rule out the loans typical in rural areas: small, risky, and high-cost loans; - 216 - Tudományos Mozaik 6. TPF 7. Underdeveloped legal and regulatory provisions regarding land titling and collateral for typical rural assets (land, crops, and farm implements) relative to urban assets (cars, durable, and homes ); 8. Excessive taxes on agricultural exports. • Distinguishing features of rural financial markets: poverty, low population density, isolated markets, highly covariant risk, and seasonally often result in high transaction costs, lack of traditional collateral, high income fluctuations, and limited opportunities for risk diversification. • Poorly designed interventions. Well-intended rural financial interventions, such as subsidised credit targeted exclusively to agricultural development, have generally hampered the development of rural financial markets. As a consequence, the poor still have inadequate access to credit, savings, and insurance services. We saw that he traditional approach to rural finance usually implied a high level of government intervention in the form of targeted credit. This form of intervention was often based on serious misconceptions of the real challenges facing rural communities and was directed toward the symptoms rather than the causes of inadequate rural financial intermediation. While these interventions had some positive effects, the objectives of income expansion and poverty reduction were not met. Some of these interventions have compounded the distortions, thereby worsening the condition of rural communities. In many countries deficiencies in laws, regulations, and institutions prevent the formal sector to lend to the informal sector and for banks and other financial institutions to lend to nonbank creditors who have many advantages in efficiently reaching poor rural borrowers. The legal, regulatory, and institutional changes needed to expand access to credit in rural areas include (figure 2): titling and registering land, reforming the law on secured transactions; reforming legal registries and expanding the scope for private operation; lowering the costs of registration and foreclosure; drafting specific, clear, and limited homestead provisions; and removing interest rate ceilings. Titling and registering land Reforming the law on secured transactions CHANGES NEEDED TO EXPAND ACCESS TO CREDIT IN RURAL AREAS Reforming legal registries and expanding the scope for private operation Lowering the costs of registration and foreclosure Drafting specific, clear, and limited homestead provisions Removing interest rate ceilings Figure 2 Changes needed to expand access to credit in rural areas - 217 - The importance of financial services for rural communities Cosmin Maris, Andrea Zakar Miklosne, Elena Tonea, Iuliana Ioana Merce, Monica Butnariu, Silvia Vlad, Cornelia Tonea In Romania, rural populations are generally poorer than their urban counterparts. They generally work in agriculture or agriculture-related activities, and they live in areas in which overall population density is low. These factors, combined with poor infrastructure and lack of integration with urban markets, cause rural inhabitants in many countries to live in relative isolation. These characteristics are related to the following problems in rural financial intermediation: • low population density, small average loans, and low household savings increase transaction costs; • rural clientele often lack the traditional forms of collateral required by commercial banks; • poor communication and lack of integration with other markets result in highly fragmented markets, which create information barriers and limit risk diversification; • seasonality of the rural agricultural business cycle and the high probability of covariant production price and income shocks add to the risks of rural financial intermediation. Because of inadequate collateral, and the perception that rural financial markets have a high risk and low profitability, commercial banks have largely avoided servicing rural areas. Often, the only financial services available are those provided by the informal sectors, which offers a limited availability of funds. There is no single optimal level or form of direct intervention. The most appropriate intervention will depend on the intervention and on such variables as the demographics of the target clientele and the socio-economic environment. In designing interventions, governments can mix and match instruments, such as by supporting pilot programs or providing seed capital, institutions, such as specialized agricultural credit institutions, non-governmental organisations, and products, such as credit, savings, guarantees, or insurance to targeted clientele. Interventions should always aim to complement, facilitate, or improve the market over the long term. Two widely used products that have generally performed poorly are credit guarantee schemes and crop insurance. Guarantees have often failed because they did not adequately cover credit risk and administrative costs and, in some instances, discouraged financial discipline and collection efforts. Crop insurance schemes generally failed because they provided multiperil coverage for uninsurable risks. In conclusion, it can be identify some opportunities that will have to be explored. Our opinion is that It has to be explored the strategies for selecting the appropriate institutional design and modes of operation to serve a specific target clientele given the political and economic setting, the degree of maturity of the rural and financial sectors, and the social and cultural conditions. - 218 - Tudományos Mozaik 6. TPF Bibliography 1. International Monetary Fund. International Capital Markets: Systemic Issues in International Finance, Washington, D.C., 1993 2. Jacob Y., Rural Finance: Issues design, and best practices, The World Bank. Washington, D.C. 1997 3. Todaro M.P., Economic development, New York University, Addison Wesley Longman Imprimery, 2000 1 USAB, FACULTY OF HORTICULTURE 2 TOMORI PÁL COLLEGE (KALOCSA) 3 USAB, FACULTY OF AGRICULTURAL MANAGEMENT 4 USAB, EXACT SCIENCES DEPARTMENT 5 UVT, FEEA 6 USAB, FACULTY OF AGRICULTURE - 219 - Tudományos Mozaik 6. TPF THE IMPORTANCE OF THE BRAND IN PURCHASE DECISION Elena Pet ∗, Corina Ruset ∗, Nicoleta Buzila ∗∗, Ramona Ciolac, Anda Ioana Milin∗ In order to meet both the firm’s and the customer’s objectives and interests, a brand should have multiple qualities that also confer promotional strength, such as: high perceptibility resulted from brand readability, aesthetics and harmony; homogeneity in relation to the means of communication and marketing mix elements; distinction, some extra originality that increases its perceptibility in relation to other brands; symbolism strength determined by the characteristics of the products to be promoted; personality conferred by symbols capable of ensuring its viability; memorising capacity ensured by the pointing out of some major significance that exclude possible confusions; notoriety conditioned by the link between themes and frequent situations that increase its value; relatedness given by the easiness with which it is included in a strategy that develops other images of the firm. Key words: product, service, brand, consumption INTRODUCTION Brand is the second element after physical characteristics in consumer’s product identification. Comparing the economic and social spheres show that brand is for products what the name is for individuals. The advantage of products is that, due to branding, they can be conferred supplementary characteristics and elements that, according to the American Association of Marketing, refers to “a name, a term, a sign, a symbol or a drawing, or a combination of all these elements meant to help identifying goods and services by a salesman or a group of salesmen and differentiating these goods and services from those of the competition”. In essence, a brand is a promise of supplying the purchaser with advantages besides products because the strongest brands are those that generate goods and services quality. MATERIAL AND METHOD The present study aims at identifying the profile of the beer consumer, at determining the criteria that underlie choice and purchase of a product, and at determining the notoriety of the beer brands on the market. The target population was the totality of people aged above 18, residing in Timisoara, and that have consumed beer during the last months. The sampling method we used in our research was the shares method. In applying this method, we started from the known characteristics of the target population (e.g., age, gender, occupation etc.). The size of the sample varies particularly depending on the trust threshold and on accepted error: the size of our sample was 100 people. ∗ Banat`s University of Agricultural Sciences and Veterinary Medicine, Timisoara, Faculty of Agricultural Mnagement ∗∗ Universitatea Tibiscus - 221 - The importance of the brand in purchase decision Elena Pet, Corina Ruset, Nicoleta Buzila, Ramona Ciolac, Anda Ioana Milin The method of applying the questionnaire was that of the field enquiry, i.e. in the near vicinity of some shops. RESULTS AND DISCUSSION The answer to the question “What beer brand among the following ones do you prefer?” was Timisoreana (21%), followed from a small distance by Ursus (18%). At the opposite pole, the beer brands that did not get too many votes from the consumers are Tuborg, Beck’s and Stella Artois (Figure 1). 25% 21% 20% 18% 15% 11% 12% 11% 10% 9% 7% 5% 5% 3% 3% 0% Timişoreana Ursus Heineken Bergenbier Stella Artois Tuborg Beck’s Carlsberg Skol Burger Figure 1 – Consumers’ appreciation concerning the preferred beer brand The attributes that influence choice decision of the beer brands considered very important are: price, the quality – price ration, and brand image. The most important criteria are the type of packing and alcohol contents. As for the type of packing preferred, 41% of the respondents answered they prefer to drink glass-bottled beer. Canned beer ranges second, at a very small distance from glassbottled beer (38% of the respondents). At the opposed pole are two other types of packed beer: PET-bottled beer (18% of the respondents) and draft beer (3% of the respondents) (Figure 2). - 222 - Tudományos Mozaik 6. TPF 18% PET 41% DOSE DRAFT BOUTLE 38% 3% Figure 2 – Type of packing preferred by beer consumers As for the place consumers prefer to purchase their beer from, most of the respondents (69%) prefer to drink beer on pavements in front of cafes, with their friends. At a very large distance, ranging second comes the preference of drinking beer in the evening, in front of a TV set (15%), at a picnic (12%) or at table (4%). 69% 70% 60% 50% 40% 30% 20% 15% 12% 10% 4% 0% to the terraces to the green grass at meal tonight at TV Figure 3 – Place preferred by the consumers to drink their beer As far as the frequency of consuming beer is concerned, most of the respondents (39%) drink beer once a week, while 34% of the respondents drink beer on a daily basis. At the opposed pole, with a lower frequency of beer consumption, are the respondents that drink beer occasionally (14%) or very rarely (13%). - 223 - The importance of the brand in purchase decision Elena Pet, Corina Ruset, Nicoleta Buzila, Ramona Ciolac, Anda Ioana Milin 13% 39% 14% verry rare occassionaly once a week everry day 39% Figure 4 – Frequency of beer consumption As for the question “What is the chances of trying (and taste at least once) other beer brands in the near future?” the respondents’ answers show that the beer brand with the highest chances to be tasted in the near future is Heineken (27%). The Tuborg brand could be tried by 21% of the respondents. 27% certainly I will try it (Heineken) 21% maybe I will try it (Tuborg) 20% maybe I will try it (Ursus) 19% probably I will not try it (Stela Artois) 25% certainly I not will try it (Burger) 0% 5% 10% 15% 20% 25% 30% Series1 Figure 5 – Probability of other beer brand consumption in the near future As far as the relationship between beer consumers and beer brands is concerned, we can see that Timisoreana got most votes in four of the nine characteristics in the questionnaire. Thus, according to the respondents, Timisoreana is the beer brand the most consumed, a beer brand they would recommend to their friends because its quality – price ratio is a good one, and because it is more and more consumed. The following beer brand that ranged second after Timisoreana with most votes in three of the nine characteristics is Carlsberg. According to the respondents’ answers, - 224 - Tudományos Mozaik 6. TPF Carlsberg is a reliable beer brand, different from other beer brands and having an image and a design that attracts consumers. The last two beer brand characteristics under study, the beer brand consumers are very close to and the beer brand that is easy to find are Ursus and Tuborg, respectively. The most efficient forms of publicity used in promoting beer brands are TV spots, the first ones in the advertisements top. At the opposite pole are cinema, radio, sponsoring, and promotional materials advertising. As far as respondents age is concerned, we can see that the highest share ranges between 18 and 25 years of age (43%), followed by the age interval between 26 and 30 years of age (37%). Male respondents share 84% of the respondents, while female respondents share the rest of 16%. Most of the respondents included in the sample come from the urban environment (92%), while the rest of 8% of the respondents come from the rural area. Analysing the respondents’ level of education, we can see that the highest share is that of medium education people (60%). From the point of view of the incomes, most of the respondents have incomes ranging between 601 and 800 lei/month. Only 17% of the respondents have incomes of over 1.500 lei/month. CONCLUSIONS In the process of purchase decision-making, the consumer processes information concerning the different beer brands. This process of assessing is heterogeneous, the present models being focused on the cognitive aspect, on the development of a judgement of value on a beer brand based on a conscious and rational analysis. Any consumer expects to benefit from certain advantages from the beer brand he/she has selected. Consumers differ depending on the importance attributed to the products; therefore, they will pay maximum attention to those attributes that confer maximum of advantages expected. Such an attribute is the brand. Brands differ from the point of view of strength and value on the market. - 225 - The importance of the brand in purchase decision Elena Pet, Corina Ruset, Nicoleta Buzila, Ramona Ciolac, Anda Ioana Milin Bibliography 1. Constantin, M. şi colab., 2009 – Marketingul producŃiei, Editura AgroTehnica, Bucureşti 2. Datculescu, P., 2006 – Cercetarea de marketing, Editura Brandbuilders Grup, Bucureşti 3. Dobre, C., 2002 – Comportamentul consumatorului şi strategia de comunicare a firmei, Editura Solness, Timişoara 4. Florescu, C., 1993 – Marketing, Editura Marketer, Bucureşti 5. Foltean F. – Cercetări de marketing, Editura Mirton, Timişoara 6. Kotler, Ph., 1999 – Principiile marketingului, Editura Teora, Bucureşti 7. Niculescu, Elena, 2000 –Marketing modern, Editura Polirom, Iaşi 8. PeŃ, Elena, 2004 – Marketing agrar, Editura Mirton, Timişoara 9. Pruteanu, Şt., 1998 – InteligenŃa marketing plus, Editura Polirom, Iaşi - 226 - Tudományos Mozaik 6. TPF THE ROLE OF DECISION IN MANAGEMENT Silvia Vlad1, Elena Tonea2 In this paper we define and present the decision-making characteristics. We also classify decisions based on the number of people involved in making individual decisions and collective decisions or group and present the advantages and disadvantages of group decisions, and it is explained that the leader has a very important role in solving problems arised during the adoption collective decisions. Peter Drucker said that decisions should always be taken at the level at which it is sure that are not forgotten any of the activities and objectives that could be affected. In practice, decisions must be taken to the level at which they are most useful. Decisions in organizations are involving the arrangement of information about customers, markets, legal framework that have to be respected, purposes, priorities that have to be given to human and material resources available and necessary arrangements for processing, making solutions, etc. The decision, the main product manager, is the final process of thinking and is having their role in maintain the organization in a dynamic equilibrium, to trigger all the elements ensuring its integration efforts to achieve the general objectives. Decisions can be defined as a choice between alternative future decisions concerning the future and the decision is a choice between alternatives. Decisions are an integral part of the management at all levels. The existence of alternatives for action call into question the responsibility of managers for supporting different alternatives, through them and their peculiarities under the influence of external factors or internal organization determines different consequences (immediate or future) involving the consumption of human resources and different, they different social consequences, etc. Besides accountability, the adoption of decisions involves experience, knowledge, spirit of discernment and creativity. Experience allows assessment of the effects of different alternatives compared with results of similar decisions taken earlier in similar circumstances. Sometimes, however, experience gained by the practice may restrict manager’s creative contribution to the formulation of alternatives or choice of solution. Knowledge and creativity favours the proposal of alternatives for which the experience cannot provide models. The spirit of discernment allows selection of the most suitable choices for solving a problem. Quality management is the quality of decisions that has to be taken to find solutions to specific problems, according to hierarchical level. Decision management is characterized by the fact that it has consequences on work behaviour and other individuals, involving a great responsibility for the decision personnel, and follow-on economic and educational level. Decision is determined by the strategy unit and the use of actual human and material resources available. Practicing a democratic style of management and decentralization is that each decision to be taken as close to the place that triggers (Figure 1). - 227 - The role of decision in management Silvia Vlad, Elena Tonea General manager I Strategical decisions II Tactical decisions III Controldecisions Economic manager Financiar head of department Financiar control head of department Execution decisions Economist IV Figure 1. Allocation decisions hierarchical levels Performance of any economic system depends on the quality of decisions, by how speed it is working to eliminate the causes that may generate disturbances or disturbances that already occurred, which lead the system to deviate from the specified path. Therefore, for the quality of decisions must meet several requirements: a). The decision must be well substantiated scientifically, which requires consideration of the conditions of the external and the internal organization, the existence of sufficient information, objective and accurate use of scientific methods of background and an appropriate level of training a decision. Compliance with this requirement removes subjectivity, routine and improvisation in the decision-making, while not excluding the possibility of adoption of decisions currently made based on intuition and experience of thorough knowledge of management, especially in some critical moments of action of factors disturbances. As to obtaining information and entering into the essence of phenomena, such decisions should be replaced with scientifically based decisions. b). Decision should be adopted by persons who have the legal right, power and authority necessary to adopt and implement a proper execution. The legal right to decide the appropriate training and expertise should be fully consistent. Decisions must be taken by managers located closest to the place, which meet conditions of organization and to consider all factors that contribute to their realization. Delegation of powers to the managers should be made to organizational subdivisions for a closer decision implementation and sources of information. c). Decision must be concise, accurate, complete, clear, logical, not to be contradictory neither with itself nor with other decisions concerning the same issue. It must be precise, not to give rise to different interpretations. If a decision in conflict with previous decisions, then the latter should be cancelled or modified otherwise employees will fulfil the requirements of contradictory decisions by their good sense. Decisions in various fields must be compatible with each other to achieve the general aim of the organization, to be consistent with the present situation and the perspective. The decision should not lead to slow employee’s initiative regarding its application. Excessive rigidity and regulations superfluous detail and limited possibilities of action, promote passivity and effortless execution of the tasks of thinking. The decision must include all elements necessary for its proper content and especially how to act. In this sense, the decision should include the objective, the mode of action, the responsibility which it administered, and sometimes the term of is more specific funds, funding sources etc. d). Decision has to be adopted at appropriate time and when it needs a leader’s intervention. For every problem there is time to solve them optimally. Talent management is - 228 - Tudományos Mozaik 6. TPF not to lose this time. It is preferred a good decision, taken at the appropriate time, instead of a very good decision, but taken late. This requirement should be more on the accelerating pace of change and increasing complexity of the environment. Should also be made operational, to bring immediate value to all existing economic, prevent and resolve disturbances occurring in the course of the organization. The decision must take into account the present status of internal and external environment of the organization, and if necessary should be updated. e). The decision should be effective to pursue obtaining a large effect with a certain effort. Characteristics of effective decisions are: quality, acceptability, fairness, and making use of time. a) The decision is given in order to obtain the desired results and met performance criteria; - Decision quality should meet the needs and satisfy the interests of the organization and its members' interests; - quality of decisions depends on contact with decision problem or task (a decision is affected by the level of knowledge in the decision problem or tasks), and interpersonal abilities of the decision (any decision depends on how the manager communicate and exercise their influence and relations with subordinates , effective communication facilitates understanding and acceptance of the decision, individual perception, learning, labelling, personality, experience and motivation forces are the influences of interpersonal capabilities decision); -ability to take decisions relate to knowledge processes of decision making, the availability to drive decision-making processes and the willingness to act in accordance with decisions taken. b) Acceptability of decisions. Managers must make a decision that subordinates accept them or consider acceptable. Lack of acceptability can lead to numerous problems in action to achieve organization goals. c) Fairness refers to the fairness of decisions, that decision effectively always take account of culture and social rules of the organization or community in which a decision is taken. d) Using time. An efficient decision is a decision to be taken in time, both in time and as the pace of implementation. There are several criteria by which decisions are classified, a collective decisions is based on the number of people involved in making special decisions by the group and is different by an individual decisions. Individual or single-member decisions are based and developed by one person; it refers to current problems or concerns the achievement of tactical objectives, reducing their number of people and is increasing as the complexity of the organization. A group decision is based on promoting the principle of collective leadership and is related to the most important activity of the organization. They have a complex logic and usually is causing a suite of individual decisions taken by managers from different hierarchical levels. Given to the fact that human and material resources are limited and are depending on organization performance and by the degree to which is exploiting these resources as time and information, the ability of individual and collective creation, scientific resources that managers should have advanced by a continuous them. Participatory management involves collaboration between managers with subordinates regarding the decision, the formation of groups of specialists and use of methods of stimulating creativity in group decision determining a fast resolution of complex problems - 229 - The role of decision in management Silvia Vlad, Elena Tonea that require interdisciplinary knowledge or exceed the magnitude potential approach of a single individual. To adopt a collective decision is to find a rational rule to lead to the harmonization of individual preferences of group members so as to be representative of the entire group. Decision making takes place at every level of management of the organization, although there are clearly different characteristics for each level. At strategic level, decisionmaking depends more on human factors and human trial. Such decisions are based on trials and errors and, due to this uncertainty and ambiguities can not be explored all possibilities, such decisions are based on empirical rules rather than on explicit rules. Tactical level of management occupies an intermediate position between those two extremes, having some characteristics of them. Peter Drucker says that decisions be taken at the lowest possible level, which is consistent by nature, and as close to the place. Decisions should be taken always to the level at which it is sure that it is not forgotten any of the activities and objectives affected. In practice, decisions must be taken to the level at which they are most useful. Decisions that are purely rational is more suited to tactical levels of management and operational factors which are clear and there is less uncertainty, decisions are more structured, so that is likely to be valuable formal rules of decision and information system of the organization. In many cases, the techniques of rational non-critical decision making are used. They are treated as one of the many types of information, and management may need to adjust the optimal decision because other factors conflicting objectives, uncertainty, social considerations, psychological, political etc. In most organizations important decisions are taken by top managers in consultation with managers located at lower levels in the regular meetings that are held between them. There are situations, however, not few in number, in which managers from the top or leading functional departments have to take decisions without consulting the groups. If a decision concerns some aspects of a compartment, without affecting too many compartments and, throughout the organization, the manager of that department will adopt a decision following consultation with staff of subordination (in this case the practice a democratic style of management). If the result of the decision may affect the whole organization, the decision will be adopted by consulting all other managers within the organization. Where is needed a decision problem that requires a quick resolution, managers must know the organization's formal groups and informal organization of which can be used to take decisions on quality. Informal groups are formed on the basis of formal supplements needed information for certain decision. It is important that the manager knows how to obtain them, how to verify their accuracy and how to put together with information obtained in a official way. When is necessary and the situation requires so, groups of managers and / or executive persons who intended to take decisions or tactical intelligence will operates only as long as the purpose for which they were created is needed to fulfilled. It is known that an individual brought in a team has more ideas, more tips, compared to a situation in which it is working. The basic philosophy of group decisions is: "two heads better than one”. Well known and largely used management techniques to foster creativity in the group discussions in helping decision are: Brainstorming, Sinectica, Delphi. Key resources within a group are even members of the group, but for the proper functioning of this it must be taken into account and two other resources: information and time. - 230 - Tudományos Mozaik 6. TPF Quality decisions is based on accurate information, timely, current and realistic. The information in the organization, under the system information, go to managers, with the help of electronic means to process, give them some form, preparing them to be used in decisions. Time is a valuable resource for any manager. If there is enough time decision problems can be discussed more carefully, and variations may create a better analysis. Even if time permits, collectively should not be misused in this decision. It can be reached when the meetings between the managers become more important than the problem to be solved. An important aspect that has to be taken is related to communication within the group that will adopt the decision, but also between it and other groups from formal and informal organization. To ensure feedback into the process of communicating ideas and solutions, group members should know better, have the same profession or closely. In the case of collective decisions can speak up especially benefits of the individual, but also some problems that may occur during the decision-making process. Here are presented some advantages and disadvantages of group decisions. Among the advantages it could be included: - In the group aggregates are a large potential for knowledge and information of various kinds. The group involved in the decision could "buy" the necessary information more easily than an individual acting alone. An individual may not be as well informed as a group for that time and the means used by him for collection and processing of information does not allow being effective. At a group level there is more experience, education, professional knowledge of different used together allow a better delineation of the problem, gives a more complete and faster resolution. - In the group discussions are a multitude of approaches, different ways of solving the problem, of decision-making. For an individual in the group, the problem requiring resolution may occur as new, while another problem is the same routine. Some members may have been faced with situations similar to those which can be solved and formulate solutions based mainly on their experience. Many managers are guided in their activities in similar situations arising in the organization or situation encountered in other organizations. Different concepts open avenues of analysis beyond the scope of a single man. - Achieve better information on the activities of people from different functional areas of the organization. - Group discussions are good for stimulating intellectual activity, creativity of its members. Each member of the group strives to provide the best choices and decisions are often in competition. Group leader should know how to lead group members for discussions to be effective. - Increases the degree of acceptance of the decision. If the manager chooses one solution, more remains to be convinced others do accept it and to carry out. Participation in decisions involving the responsibility for implementing the solution adopted. Persons involved in decisions collectively understand better than those who are not directly involved, the need for decision and its consequences. - The process of communication is improved. Persons participating in decisions of other employees can explain how to make a decision thus contributing to creating and maintaining a work environment conducive to achieving the objectives of the organization of which they are part. The amount of control is reduced. People require less supervision if you know the objectives and difficulties, making alternatives considered and rejected, and draft opinions that were the reasons for which were not accepted. - Adoption of decisions by consulting the organization's staff may lead over time to increase the motivation of organization members. In every organization there are people who feel proud that they were required to think and say in connection with the adoption of the most important decisions for the organization. - 231 - The role of decision in management Silvia Vlad, Elena Tonea - In the collective decisions, can discover the group members acquire intellectual skills, talents, not put in value by then. Some people become true revelations by spontaneity, clarity and logic to demonstrate when put to prove his competence in front of others. In the process of collective decision-making may occur some problems of participants or the environment taking place, of which we mention them as disadvantages: - Dispersal of authority. It happens sometimes that one of the members or manager, with strong personality, to attempt to dominate discussion, and to impose their views without taking into account the views of other participants to take some pressure. A dominant personality with oratorical skills can have a negative influence. In order to maintain group cohesion or not to inconvenience the people have kept their complaints to themselves or comment further in a group of colleagues closest (as may occur informal groups). If the surrender, the result is the same as when the decision would be alone. But the person in question may not have the best view, or even if the individual preferences towards a good decision, it is a waste of time for the rest of the group. In the discussions may occur a pressure from the group thinking. Sometimes it happens to arise from the pressures of the other participants for the latter to agree with the ideas presented. This happens especially when the personal interests or group are stronger than the general interests of the organization. Some people not disagree with those present just not to break the team spirit. - In every organization there are people who do not really like working meetings with their colleagues and do everything I can to evade from it. If problems are solved should be considered important and that their views are useful, managers must know how to train them, because the individual in a group may be diluted. - Group size may negatively influence the outcome of work group. - The objective of the group when a decision must be adopted should be to find the optimal decision for the problem exists. Happens between the two conflicts appear to define the problem or the choice of solution and then the situation can change, appear a departure from the original purpose. For those in conflict, the objective will be to find arguments for defeating the opponent. Sometimes the struggle to resolve the conflict emerged becomes more important than solving the problem of decision-making for which they were asked. When disagreement is well controllable, differences of views can help with creative solutions faster. - The needed time for a group decision is higher. The tendency to adopt quickly a solution can come into conflict with the quality and accuracy of decision. Agreement of the most rapid means not always a practical solution and best choice. Generally the ideas are more valuable later in the discussion and to be meeting less than or opportunities have not come to be considered. Research shows that when a group is required to give two solutions to a problem is often second best. - When solutions are proposed before the formulation of the problem and clear purpose, and presentation of potential obstacles, confusion can arise and conflicts. An important role in collective decision-leader has the group. The decision depends on who is more influential into the group: one with good ideas or bad ideas. Therefore the role of leader is crucial in the use of the potential group. Management must know the following dilemma: as a leader has more power, more important is its contribution to the work group. And who has more power so his behaviour may become an obstacle to the exchange of ideas. The best is that there is a strong leader and some members of the group strong and informed. An effective manager must know to be a group leader when the situation requires it. Leader's role is very important in solving problems arising during the adoption of collective decisions and consists of the following: - 232 - Tudományos Mozaik 6. TPF - Present situation, order and opportunities of the program; - Harmonize the diversity of ideas, concepts, knowledge of professional members, provides a free communication between them; - Provide each participant the right to opinions, ideas, minority protection; - Creates a favourable environment to stimulate creativity (physically comfortable, pleasant environment, good humour) - Encourages creativity by using well known methods; - Provide the same level of information for all group members; - Eliminates variations when decisions are not applicable; - Calm down any conflict arising between members and used constructively; - Take into account the constraints that may occur in the decision making process related to time, insufficient resources, legal aspects, etc.; - Examines the progress made on the way to solve the problem; - Know and use mathematical methods for decision; - Knows that compromise is a solution of the moment; - After deciding manager leadership role is to determine its performance. Team leader has three general duties: creating conditions to ensure proficiency, training and maintaining team unity and team training and support to succeed. Firstly, the creation of appropriate climate means to ensure that the group has a task to run and that possesses the necessary resources to achieve goals. Members must know exactly who belongs and who does not belong to the group. Secondly, to create and maintain a unified team leader must ensure that members have the required skills and abilities. Also, diversity is important. A group of people who are simply "clone" of the driver will be neither effective nor innovative. The leader should initiate processes that contribute to team effectiveness by taking suitable decisions, problem solving, conflict management and development of new and improved ways of working as a team. A third function of the driver is to instruct and guide the team to victory. The leader must learn to be sensitive to the members and how well you communicate and interact with one to another. Its role includes the ability to help individuals to develop skills and abilities, which require time to return on objectives, see what skills each needs to develop and create opportunities to gain new knowledge. Main assumption on which the structure of organizations working groups is that teams will make decisions better than individuals acting on their own. Trying to make decisions better than the average taken individually, the group may be deprived of regular individual judgments of the best members. - 233 - The role of decision in management Silvia Vlad, Elena Tonea Bibliography 1. GOIAN, Maria., SALA, Diana., Vlad, Silvia – Management, Editura Mirton, Timişoara, 1999 2. GOIAN, Maria., VLAD, Silvia., Managementul întreprinderilor agroalimentare, Editura UniversităŃii de Vest Timişoara, ediŃia a-II-a, 2008 3. PATRICK, Korenblit., GERARD, Layole- Savoir déléguer, Les editions d’organisation, Collection Formaction, Paris, 1986 4. RUSSU, Corneliu – “Cadrul organizaŃional al întreprinderii”, Editura ŞtiinŃifică şi Enciclopedică, Bucureşti 1983 5. TERRY, Lucey – Administrarea afacerilor Business Administration, Editura Tehnică, Bucureşti, 2001 6. W, David Rees., PORTER, Christine – Arta managementului, Skills of management, ediŃia a V-a, Editura Tehnică, Bucureşti, 2005 7. WEST, Michael – “Lucrul în echipă”, Editura ŞtiinŃifică şi Enciclopedică, Bucureşti, 2005 1 2 University of West of Timisoara, The Faculty of Economics and Management of Busines USAB Timisoara, Faculty of Agricultural Management - 234 - Tudományos Mozaik 6. TPF TOURIST SERVICES IN THE SPAS Martin Simona Cristina, Marinău Călina, , Ciolac Ramona, Merce Iuliana Ioana11 Tourism, socio-economic phenomenon, is the interference from many components of the national economy through the activities of establishments catering, hotel units and those of transport, travel agencies and turoperatorilor being directly engaged in serving tourists. Tourism takes a suite of benefits such as: the organization of travel, transportation, leisure, entertainment, etc.. To encourage the tourist needs on the occasion, and during his journey. Tourist activity has a complex and tourism product is actually organic unity of the resources (assets) of goods and services. Travel service, by its nature, should provide the ability to restore conditions of employment while the party enjoyable and instructive leisure time. Great therapeutic value in the case of our country, the factors of natural course of resorts and health resorts weather development justifies the need, which must respond to scientific, medical tourism, which stimulates circulation to this area. This consideration involves the development of means of accommodation and treatment, and the diversification of tourist services in each spa, and improving the opportunities for recreation and relaxation. Characteristics of course resorts and medical treatments derived from the very definition cures: ways of treatment that relies on repeated use of therapeutic natural means after the necessary medical prescriptions, related to environmental change in living normal tourist. Tourism is the only form of tourism in our country based on a potentially permanent, high complexity, practically inexhaustible. Romania is among European countries with a remarkable run spa. We have the chance that 1/3 of thermal and mineral waters from the mainland to find in our country. This value is reinforced by the complexity of natural factors, namely retrieving the same resort key environmental factors, along with a wide range of mineral substances of course, polifactoriale beneficial effects of the existence in Romania of all types mineral spas that can be used in a full range of spa profiles. Specific structures spa treatment is the cornerstone, the defining of spa' supply. These structures are complex units, which use natural curative factors in common with complete procedures, physiotherapy, electrotherapy, physical culture, medical culture, therapeutic swimming pools, etc.. Ministry of Tourism based projects, approved by the Ministry of Health, resorts balneoturistice national interest have received treatment building structures both in the spa hotels and independent of them. Structures spa resorts of national interest have all facilities that provide functional circuits that: Reception areas - Distribution of patients (waiting lounge, programming file, wardrobe-dressing room); Healthcare facilities and coordination (medical officer, assistant chief cabinet, cabinet treatments, cabinet psihiolog). Where spas isolated units, which often fulfill the functions of a spa clinics, these spaces are copletate with: 11 University of Agricultural Sciences and Veterinary Medicine, Faculty of Farm Management – Timisoara, Romania - 235 - Tourist service sin the spas Martin Simona Cristina, Marinău Călina, Ciolac Ramona, Merce Iuliana Ioana - Spaces designed for work with patients (for health education room, offices for psychotherapy group and individual circuit primary and secondary prevention, rehabilitation circuit); Ancillary areas and service. Sizing spa structures is given by the following: Number of doctor; Methodology resort support; Establishment during cure; Run time basis (one or two laps); Useful areas required for each type of course. Bathing lesser extent have the facilities to carry out investigations, medical analysis and diagnosis. Appropriate way of performing the treatment can be distinguished: Structures of complex treatment priority treatment by internal course, to practice this form of treatment crenoterapia with a good spa activities in Romania, resorts established in this regard are special arrangements that: flags of course (Olanesti, Calimanesti-Caciulata, Sangeorz-Spa, Slanic Moldova, Buzias) buvete or capture sources, completed design and fit, capture processes and operating tehonogii modern, ensuring mineral water distribution points physicochemical qualities originating; Treatment to cure external structures are larger than the first, include arrangements for internal cure, but are organized on the specific mineral, major treatments are made at fall or in pools for physical therapy completed therapy (secondary) of physio-electro-hydro-therapy, medical gymnastics, etc. Treatment equipment available to application of treatment consists of: ● Installations for warm baths or cool with water from hot springs or lakes as resorts: Amara, Bazna (salt bath), Borsec, Buzias, Slanic Prahova, Sovata; ● plant sludge applications present in all resorts that have this natural factor: Amara, Bazna, Covasna, Govora, Sarata Monteoru, Sangeorz, Slanic Prahova, Sovata; ● electro and hydro therapy present in all stations; ● Plant for inhaloterapie present in resorts: Buzias, Covasna, Slanic Moldova, etc.; ● physical therapy installations present in resorts: Buzias, Calimanesti-Caciulata, Govora Baths, Herculane, Pucioasa; ● Sales of medical physical culture present in resorts: Bazna, Borsec, CalimanestiCaciulata, Covasna, Baile Felix, Baile Herculane, Olanesti. To this is added: ● thermal mineral pools open (Geoagiu Spa, Baile Felix, Baile Herculane, Sarata Monteoru); ● Belts underground in mines and swimming pools where ASM can be cold baths and aeroterapie (Tusnad, Sovata, Sarata Monteoru, Pucioasa). All these facilities can be located inside hotels, hotel complexes, but there may be treatment centers serving an entire resort. Special value of natural factors for cure of Romania could enter the international tourism circuit due to structures arranged treatment after 1970, characterized by modern building with many facilities, diverse and modern medical equipment at that time they were made first spa complex which used the excellent idea "everything under one roof" (Baile Herculane, Baile Felix, Tuşnad, Calimanesti-Caciulata, Covasna, Moneasa, Mangalia, Eforie Nord, Geoagiu Bai, Sangeorz), or through links allow the movement of the structures covered - 236 - Tudományos Mozaik 6. TPF by accommodation and food treatment structures (Sovata, Covasna, Buzias). Thus, in the material created by the new conception of recovery of natural factors of course, the quality of service and quality medical staff was achieved best tourist structure in a seaside resort and a good offer not only for Romanian tourists but also for those abroad. Although the main motivation is the treatment, approval is an important component of spa's supply, which can play a key role in defining mark of a tourist product, the differentiation of similar products, the increasing strength of attraction of an objective, resorts and tourist area. Have been arranged: bowling sites in Baile Herculane, Tusnad baths, playgrounds for children in Baile Felix, trout Slanic Moldova, natural ice rink Tusnad Baths, summer garden baths Govora, Olăneşti baths, discos in Baile Felix, Calimanesti-Caciulata, Baile Herculane and casino. A lot of them have been degraded, or were closed due to mismanagement. The entertainment of tourists, it occupies an important place in the surrounding resorts organized trips. Not always, however, these trips are interesting or programs judiciously made, often very loaded and tiring. If other components of the offer may change more difficult or are experiencing a trend slow approvals are the most mobile, because fantasy can act widely and with less money can do good things. Investment in recreation and their management structures should be optimized in a matter of urgency to tackle the current lack of competitiveness compared to offer the same kind of European countries. - 237 - Tourist service sin the spas Martin Simona Cristina, Marinău Călina, Ciolac Ramona, Merce Iuliana Ioana Bibliography 1. Anthony, M., Vieland, F. - ,,Managing Service in Food and Beverage Operations”. (Educational Institute of the American Hotel and Motel Association, East Lansing Michigan 1985; 2. Balfet, M. - Marketing des services touristiques et hoteliers- spécificités, méthodes et techniques, Ed. Ellipses, juillet 2001; 3. Ioncica, Maria - Service economy, Ed. Uranus, Bucharest, 2002; 4. Lozato-Giotart, J.P., Balfet, M. - Management du tourisme, Pearson Education, Paris 2004; 5. Robinet, J.Cl., Adam, Cl. - Management hôtelier – Théorie et pratique, Ed. De Boeck, Bruxelles 2003. - 238 - Tudományos Mozaik 6. TPF TRAVEL SERVICES - AREA OF INTEREST IN PROMOTING TOURISTIC POTENTIAL Martin Simona Cristina, Marinău Călina, Merce Iuliana Ioana12 For the emerging needs of persons with the opportunity and journey times, tourism can be seen in its content as a sequence of services (benefits), such as organizing the voyage, transport, recreation and food for recreation, etc.. Some of these concerns needed to cover normal daily (rest, food), others are intended for specific holidays and need the particular forms of manifestation of the (recreation, treatment, organization of trips). Experience worldwide has shown that the existence of a valuable heritage tourism is not automatic and tourism developed because of the exceptional resources may remain outside the economic circuit, in the absence of services to put in value, make them accessible to tourists. Services represent the dominant and determining supply tourist flexible part of the complex of activities, the most dynamic and acesora features are found in specific forms in the entire activity. Pathways directions diversification and tourism are numerous as a result of their complexity. Diversification can be achieved through involvement in the tourist circuit area of the composition of new and more varied programs, in connection with each of the services provided, creating new forms of entertainment and services. Functioning at a high level of all services are a vital contribution to revenue tourist and tourist-day and therefore represents one of the main ways of development of intensive tourism. Human resource development for tourism should be a priority to provide quality services expected by the tourist and requires a systematic approach to the design needs of staff and establishing procedures for the training necessary to provide qualified personnel both in public and in the private. Areas that relate to the interest Europeans are agriculture and services, especially those in tourism. The basic service category included those in the tourist can not give up (transport, housing, recreation), they are designed to meet the general needs (rest, nutrition). They also have a share in the structure importatntă tourist consumption, all other benefits are considered more and be better designed to benefit basic adaptation to the needs of tourists or leisure time occupation of holiday enjoyable. In their running order, beginning with basic services organization and transport. These include the transport service itself, provided the journey and for the movement of its own maintenance and repair services. Accommodation services (hosting) refers to creating conditions for leisure tourists. They imply the existence of appropriate means of accommodation (hotels, inns, villas, cottages) and equipment necessary to ensure comfort, they also concern, due to maintenance activities and proper functioning of accommodation. Food services (for restoration) fall also under the basic benefits and are intended for meeting the food needs of the tourists, but also the needs of recreation and entertainment. They are developed in relation to accommodation services or independent of them. 12 University of Agricultural Sciences and Veterinary Medicine, Faculty of Farm Management – Timisoara, Romania - 239 - Travel services-area of interest in promoting touristic potential Martin Simona Cristina, Marinău Călina, Merce Iuliana Ioana In the actual implementation of these services should be considered their adaptation of the journey each time, specific forms of tourism and tourist segments specifics. Recreational services - accepted as the basic benefits only to some specialists-are designed to provide pleasant, pleasant holiday time. They consist of a wide range of fun activities with non-recreational, according to the particularities of each form of tourism or as a stay. Recreational services is fundamental in meeting the needs of tourists, how to realize the motivations of movement and gain a more significant role in the consumption structure of interest. Along with basic services, a growing contribution to the success measures interest is additional service. They are called upon to enhance comfort holiday, to stimulate active recreation, recreation, without replacing recreational services. In general, they have a modest share in the structure of tourism and an auxiliary consumption. However, additional services is a not insignificant source of revenue growth. Whatever form of presentation, the most important groups of additional services are: customer information of interest, intermediation (rentals, reservations), with special character (congresses, fairs, festivals, hunting), cultural arts, sports, financial, miscellaneous. Information services involved in training and employment during the benefit of interest having an important role in training and delivery purchasing decision, but manifests itself throughout the course of the trip. The content knowledge should allow rapid and complex as the most diverse aspects of travel and subsistence (carrying program days, times of vehicles, facilities cost, required travel conditions, offer additional benefits). Information services come under the responsibility of all travel organizers, especially those of travel agencies and tour operators. They are made by traditional means of written disclosure (of discovery, flyers, brochures, catalogs) or oral (ads, advising tourists). Intermediation services are costituite of the reservation of seats (in hotel units, vehicles, various cultural, artistic, sports) and the rental inventory targets for increased travel comfort or for entertainment equipment gym equipment and rolling sports, games, etc.), also in this group some authors include repairs, commission and other services. In the category of mediation services, saw an important role in recent times, the book by introducing and promoting large scale, computerized reservation systems (CRS Computer Rezervation Sistems) and, more recently, the GDS - Global Distribution Sistems that allow information, booking and purchase of the site rapids. Of great interest, enjoyed the services of car rental (rent a car), especially in terms of developing international network of rental facilities and connected to the CRS. Cultural and artistic services are designed from the perspective of recreational fun and educational role of tourism. They are meant to ensure employment pleasant, pleasant holiday time. A separate statement is required in connection with organizing programs (tours) theme, which have taken on increasing frequency and diversity of issues covered. These are very formative and educational special, especially when addressed to students, complementing theoretical knowledge happily. Their organization should be done carefully so as not to affect the main motivation of vacation (spa, cure helio-marine resort). Sports services complement established forms of recreational and tourism subsumes the effort organizers of the creation of conditions for active recreation. These services are of great diversity, they are differentiated according to the preparation of tourists and can be of assistance and supervision (if the experiment) or open (for beginners). Services with special character are determined, in their majority, the nature of the tourism and associated forms of manifestation of its more special. As a result, they have a diverse structure, including the main counting is: its traditional tourism services (guide, animator); services arising from specific forms of tourism (hunting organization, the festivals, - 240 - Tudományos Mozaik 6. TPF fairs and exhibitions); childcare services, disabled people, domestic animals owned by tourists; services to ensure tourist safety and rescue in case of emergency. Cleaning services and medical spa treatment are additional benefits in cases where the traveler completes its stay in a resort (motivated by the rest cure helio-marine resort) to carry out simple treatments, with pre-emptive. Also, health services, occasioned by such cases are in this category. Financial services refer to the insurance of tourists, covering a wide range of situations, from health to money or baggage loss and various transactions (payment systems, banking, foreign exchange) and facilities (discounts rates, subscription-based services, loans, etc.). The category of additional services can be included and other benefits such as: marketing of the system "duty free", safe-deposit box, making various charges. Travel service, by its nature, must provide for the recovery of work capacity at the same time pleasant and instructive leisure time. Dimensions of leisure, daily and weekly increased as a result of reduced work week, given the rise in productivity, improvement of management processes, promotion of large-scale scientific and technical progress. It follows that active recreation is becoming an increasingly important component of tourism services, is also a modern process, effectively defeat, treatment to relieve the adverse consequences of nervous strain. Starting from these premises, travel organizers have a duty to design holiday or tourist arrangements with multiple opportunities for the deployment of recreational activities: cultural, artistic, sporting skills and craft trades practice, stimulate passions. Tourism services can be divided into relatively homogeneous groups, operating with more criteria. Propaganda Information Commitment contracting Transport route departure Accommodation and ancillary Public Relations Food and auxiliary Leisure Transport route of return Ongoing scheme of the main benefits of interest (after Istrate, I. - The economy of tourism and the environment) - 241 - Travel services-area of interest in promoting touristic potential Martin Simona Cristina, Marinău Călina, Merce Iuliana Ioana Tourist services Accommodation Accommodation Service aims, through its content, providing comfort for housing and leisure traveler. The practice of modern tourism, it is the product of what is called the hotel industry, sector encompasses all activities in the accommodation, those benefits offered tourist during his stay in connection with the hotel units. Accommodation itself Alimentation Activities related to receiving and departure of tourists Hotel Alimentation Of hotel http://translat Alimentation Interference activities which contribute to providing services in an objective accommodation Volume, structure and quality of accommodation depends on an adequate technical and material the hotel itself, motels, inns, rest homes, cottages, tourist stops. Hotel industry, though not confined solely to provide accommodation services for tourists show more availability for their needs, evolving interdependence of tourism activity. This interdependence between tourism activity and the hotel industry is complex and deep. Moreover, tourism development is caused due to the existence of accommodation, with their level of equipment, the variety and quality of benefits offered, and secondly the hotel industry is developing quantitative - qualitative, due to tourist traffic. Accommodation services, the volume and quality, affecting not only the overall development of tourism but also the efficiency of this area. It carried interest, the services of accommodation structures creates the increasing value of tourism potential, the availability of labor to specific facilities, enhancing the chance of a higher exploitation. At the same time complexity of accommodation, their diversity, must be "a prestige factor, the attractiveness of the tourist product and indirectly the efficiency of marketing. Public Nutrition Catering, with accommodation and transport is another important component of business tourism, structurally fits into the category of basic services. As economic activity, catering particularly complex, it is not just to satisfy only the consumer need - tourist. However dynamics, it is increasingly influenced by developments in the movement of interest, which justifies its combination of tourism activities. Addressed by its position, the component of tourist product, that essential services, catering determine the quality of the benefit of interest, as a whole, influencing the content and offer attractive interest with major implications for the size and orientation of tourist flows. Fulfilling this role requires the catering services must meet several specific features: - Presence in all moments of tourist consumption. Points of embarkation, transport, places of destination, accommodation, places of entertainment. Catering services are basic ways of meeting the daily needs of food categories of tourists, regardless of how committed the benefit tourism and the particular disease. - 242 - Tudományos Mozaik 6. TPF - The existence of structural diversity of such services, provided by the presence of a broad typology Catering able to satisfy a wide variety of can. Simultaneously with the adjustment of network units at the time and place of the travel program, its typological structure must meet both the needs of food and entertainment, it can satisfy the tourist in all circumstances, especially when the action oriented component favorite tourist activity. - Customizing service catering especially for some specific forms of tourism such as medical spa, for example, which may contribute directly to meeting the motivation that led option for tourist consumption. In general, the relative success under physio-psychotherapeutic procedures is dependent on the quality and rigor in food system (example: treatment of cardiovascular system, digestive, nervous, etc..). Dietary regimes tend to become not only fashionable but also including a need for our existence as a tourist; - Need to meet the requirements also local and foreign tourists. Thus, goods subject to catering services must be represented by national and international cuisine, from the specific to certain countries and areas. The ratio of catering services and overall tourism offer is complex, deeply, the interpeer synchronous development. Essential component in the structure of a modern tourist shops, food service is recommended over time, as a set of multiple benefits and new opportunities in terms of raising the quality of tourism product in terms of high efficiency. Broadening the range of services, basic and supplementary offer tourists and increase their quality is reflected positively on the work of interest, leading to a better use of base materials and labor, to increase the efficiency of all activities. However, it is necessary to underline that the facilities have an additional contribution in this respect by extending the stay and the tourist season, increasing average revenue per day-tourist. - 243 - Travel services-area of interest in promoting touristic potential Martin Simona Cristina, Marinău Călina, Merce Iuliana Ioana Bibliography 1. Anthony, M., Vieland, F. - ,,Managing Service in Food and Beverage Operations”. (Educational Institute of the American Hotel and Motel Association, East Lansing Michigan 1985; 2. Balfet, M. - Marketing des services touristiques et hoteliers- spécificités, méthodes et techniques, Ed. Ellipses, juillet 2001; 3. Lozato-Giotart, J.P., Balfet, M. - Management du tourisme, Pearson Education, Paris 2004; 4. Robinet, J.Cl., Adam, Cl. - Management hôtelier – Théorie et pratique, Ed. De Boeck, Bruxelles 2003. - 244 - Tudományos Mozaik 6. TPF - 245 -