65 Years and Going Strong: Bosselmans Celebrates Anniversary
Transcription
65 Years and Going Strong: Bosselmans Celebrates Anniversary
Danger comeback falls short in United Bowl This is the post-game article from the IFL Championship game, which was played on June 29, 2014. The Nebraska Danger were 2013 Intense Conference Champions SIOUX FALLS, SD – Nobody should have to lose games like the 2013 United Bowl. The Nebraska Danger and Sioux Falls Storm played an instant classic at Sioux Falls Arena on Saturday night and as any championship game should, it came down to the final possession. But, the IFL trophy will remain in South Dakota for another year as the Storm held on to defeat Nebraska 43-40 when Joe Houston missed a 43-yard field goal with 12 seconds that would have forced overtime. “What an unbelievable effort from both teams,” Danger coach Mike Davis said after the game. “You know, we said all week that we wanted to have the ball in the last minute with a chance to win the game, and that’s what we got. “I could not be more proud of this group of guys.” The Storm’s third straight IFL championship was sealed by their league leading defense after quarterback Terrance Bryant connected with Clinton Solomon for a 16-yard touchdown pass with 2:45 left in the game. Sioux Falls held the Danger to just one first down after that, setting up Houston’s field goal. But, the Storm’s touchdown earlier came after a play that could have gone either way. After Marcus Barnett gave the Danger a 40-36 lead with 3:13 left, it appeared he had recovered a fumble on the ensuing kickoff. But, a simultaneous recovery was called, giving Sioux Falls the football and on the first play, Bryant hit Solomon for the game-winner. “That was a tough one to swallow,” Davis said. “But, you can’t say one play changed the outcome of the game. We had chances and they had chances and the ball bounced their way in the end. Our hats are off to Sioux Falls as they deserved to win the game.” It was nearly an improbable Nebraska comeback. Down 33-24 late in the third quarter, Nebraska appeared to be dead to rights as the Storm had first and goal inside the 1-yard line. But, linebacker Maurice Simpkins forced a fumble of SF running back Tory Harrison and Darnell Terrell recovered. The play set up Houston’s 37-yard field goal which cut the lead to 33-27. After a Douglass field goal with 13:08 left in the game made the score 36-27, Nebraska went to work. Jameel Sewell capped a 39-yard drive with a 7-yard touchdown run up the middle of the field to cut the lead to 36-34. On Sioux Falls’ next possession, Deivon Tate went over the dasher board for an interception in the end zone that set up Barnett’s big play for the lead. An evenly played first half favored the defensive pace set by the Storm. A frantic final minute – which saw the lead change hands three times – ended with Sioux Falls holding a 24-23 advantage after Parker Douglass kicked a 17-yard field goal with two seconds left. Sioux Falls took control in the third quarter. They scored on the second play of the half when Bryant hit James Terry for a 39-yard touchdown pass and on the Danger’s ensuing possession, Sewell was tackled in the end zone for a safety and a 33-23 Storm lead. “The start of the second half was tough on us,” Davis said. “It just made it that much harder for us to get back in the game. When you get down two possessions like we did against a great team that makes it a tough hill to climb.” Nebraska’s first playoff season in franchise history comes to an end with an 11-5 record after they entered the year having just won eight games in their first two seasons. Sewell, the league MVP, accounted for five touchdowns (three passing and two rushing) and 260 totals yards to lead the Danger. Bryant was named MVP of the game for Sioux Falls after throwing 182 yards and four touchdowns. “I’m extremely proud of the effort this team gave throughout the season,” Danger General Manager Mike McCoy said. “We are thankful for their hard work and hope to continue our momentum into next season. We are appreciative of the great support of the fans we have received through the season as well.” BOSSELMAN COMPANIES In This Issue: ◘ 65 Years and Going Strong ◘ Chuck Bosselman Honored ◘ Letters From Our Customers ◘ Old Tires become new Art ◘ Boss Shop Baldwin Filters Display Contest ◘ Boss Shops add Three ◘ Driver Appreciation Week ◘ 50th Pump & Pantry ◘ Nebraska Lottery Tour recognizes top 20 lottery sellers over past 20 years ◘ Ogallala P&P represented in Soap Box Race ◘ Pump & Pantry takes top ranking ◘ New Cinnabons open across Nebraska ◘ Pump & Pantry inside Memorial Stadium ◘ Pump & Pantry Delivers a Dose of Home ◘ We’ll Get Ya Goin ◘ 2014 Danger Schedule ◘ Pump & Pantry visits Midland University ◘ Donation of Horse & Knight to GICC ◘ 2nd Annual Chuck Bosselman Memorial Golf Tournament ◘ Competition heats up in GI games ◘ 21st Annual Miracle on Sante Fe Parage of Lights/ Breakfast with Santa ◘ QSL Restaurant to be added ◘ Motel 6 hosts Thanksgiving ◘ Car Club visits Quality Inn Editor: Stephanie King-Witt, Director of Marketing Contributing Writer: Tony Chapman Layout/Design: Richie Berggren, Creative Manager For news coverage, please contact Stephanie King-Witt at 308-381-2800 ext. 144 or email [email protected] Deadlines for articles are May 1 and October 1 each year. ◘ Happy Birthday Grandma Max 65 Years and Going Strong: Bosselmans Celebrates Anniversary Reprinted from the Grand Island Independent By Robert Pore August 31, 2013 After 65 years, the Bosselman Companies continue to grow and prosper. Just this week, the Bosselman Companies and Bosselman Hospitality Group announced the conversion of a Settle Inn in Lincoln to a Quality Inn and Suites. “The conversion of this hotel into a Quality Inn and Suites is a great addition to our growing hospitality and lodging offerings,” President Charlie Bosselman said. “We look forward to continuing to provide excellent service to the traveling public under the Quality and Choice Hotels brand.” Today, the Bosselman Companies celebrate their 65th anniversary. In 1948, Fred Bosselman, a farmer and part-time truck driver, and his wife, Maxine, opened the Bosselman & Eaton Truck Stop on Highway 30 in Grand Island with his brother Charles, brother-in-law Al Eaton and sister Charlotte Eaton. According to the Bosselman website, the truck stop started by the Bosselman family developed a reputation for good food and good service. In 1965, Bosselman built the Bosselman Truck Plaza at the intersection of the new Interstate 80 and Highway 281 at Grand Island. Known as the “Truck Stop of Tomorrow,” the location became a landmark on I-80 and has served the public for nearly 50 years. To celebrate the Bosselman Companies’ 65th anniversary today, Grandma Max’s, named after Maxine Bosselman, will be offering a 65 percent discount to show thanks to all the support from the public over the year. Grandma Max’s is at the Bosselman Travel Center at I-80 and Highway 281. When his grandparents started the company, Bosselman said, they probably didn’t envision the growth it has achieved over the last 65 years. “They thought they were going to build this one little truck stop,” he said. But one thing led to another, Bosselman said. Because the truck stop served food, it was a logical step to go into the restaurant business. The truck stop also had bunks for the truckers to sleep during their over-the-road hauls, so it was logical to go into the hotel business. Over the years, according to the Bosselman website, the business became a family affair with the addition of Fred’s sons, daughters and their spouses. The company expanded into many new ventures, including convenience stores, additional truck plazas, fuel and propane services, transportation services and truck repair shops. The company was supervised by Fred Bosselman and his sons, Fred Jr. and Chuck. Eventually, the company divided into two entities, retail and energy. Headquartered in Grand Island, the Bosselman Companies own and operate 50 Pump & Pantry convenience stores; 42 Boss Shops; the Bosselman Travel Center; a Hampton Inn, three Pump & Pantry Motels, two Settle Inns and six Motel 6 franchises; six Grandma Max’s and Max’s Highway Diner Restaurants, Sam Bass’ Saloon & Steakhouse and Schmooter’s Bar & Casino; food courts ◘ Settle Inn converts to Quality Inn ◘ 2013 Trip Advisor Award ◘ Danger comeback falls short fall/winter2013 Continued from Page 1 including Subway, Little Caesars and Caribou Coffee; and the Nebraska Danger indoor professional football team. The family organization is now in its third generation and has expanded to 23 states with more than 1,200 employees. Bosselman said the secret of the company’s success is that it’s a family-owned and -operated business. “But the people who work here are family, and we consider our customers as part of the family,” he said. “It is a very personal angle that we take with everything we do.” That hometown philosophy extends to all the Bosselman properties across the country, he said. “We really try to have that family appeal, and we try to support that in everything we do,” Bosselman said. That philosophy extends to the communities where the Bosselman Companies do business. The stores and employees work with various fundraising activities that emphasize that a business is part of the fabric of a community. Bosselman said that’s the foundation of the business his grandfather, Fred Bosselman, started in the late 1940s. Fred Bosselman died at the age of 89 on July 27, 2006. He was buried in the Grand Island Cemetery, across the street from the corporate office, and will always be able to keep an eye on his company. Early in 2012, Chuck Bosselman died after a battle with cancer. He was also buried in the Grand Island Cemetery. Fred Bosselman Jr. now oversees Bosselman Energy, while Charlie Bosselman and Brandi Bosselman-Lofing oversee the Bosselman Companies. The original Bosselman & Eaton Truck Stop location still serves the public, now as a modern Pump & Pantry. Being a family-run business, Bosselman said, gives the company a sense of continuity and not a business with a revolving door of owners and managers. “It helps foster that whole business plan that we have where everyone is part of the family,” Bosselman said. “With any family business, it is never easy. But we are walking into our fourth generation here in a company, which is becoming unheard of in the business world. A lot of planning and a lot of thought went into how we did this.” The industries the Bosselman Companies are involved in never get easier, Bosselman said. “Every industry we are involved in, it is consolidation as it is easy for the big guys to loom over the top of you and squash you out, but I think we have done a great job over the years of structuring strategic partnerships with vendors and other people in the industry and even our competition,” he said. “We have partnerships with huge multinational corporations that have helped us survive.” Bosselman said the 65 years of the company have been a “wild ride.” “We have been through a lot,” he said. “I have said we could write a book based on all the stuff we have seen go on not only at our locations but through the different industries we are involved in. It is an interesting business. It is what our family knows. You grow up washing windows, busing tables. You are learning all the time.” That’s true for the fourth generation of the Bosselman family. “They are going to start at the ground level and go from there,” Bosselman said. 2 Former Settle Inn of Lincoln converted to Quality Inn & Suites A ribbon cutting with the Lincoln Chamber of Commerce was held September 27. From left to right, Emily, Rebecca, Dan and the Subwoman (Christina Rivera) Chuck Bosselman honored Chuck Bosselman was honored by Grand Island Senior High when he was inducted into their Hall of Fame this fall. Jan, Charlie, and Brandi Bosselman accepted the award on his behalf. Colby, Kansas Hampton Inn earns 2013 TripAdvisor Certificate of Excellence The Hampton Inn of Colby, Kansas announced on July 22 that it received a TripAdvisor® Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the topperforming 10 percent of businesses listed on TripAdvisor receive this prestigious award. To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months. “The Bosselman Hospitality Group and the Colby Hampton Inn are pleased to receive a TripAdvisor Certificate of Excellence,” said Dustin Lofing, Executive Director of Bosselman Hospitality. “We strive to offer our customers a memorable experience, and this accolade is evidence that our hard work is translating into positive reviews on TripAdvisor.” “TripAdvisor is delighted to celebrate the success of businesses around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travelers a great customer experience,” said Alison Copus, Vice President of Marketing for TripAdvisor for Business. “The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve.” 13 Pump & Pantry visits Midland U’s Back in Business Bash On August 20, Pump & Pantry hosted a booth at Midland University in Fremont’s “Back to Business Bash”. Hundreds of Midland students visited the many booths set up by area businesses. Pump & Pantry handed out very special “Midland orange” cups featuring the Pump & Pantry logo and the Midland logo, good for discounted refills at Pump & Pantry, as well as coupons for Cinnabon. Donation of Horse & Knight to GICC The Bosselman Companies donated a horse and knight to the “Knights” at Grand Island Central Catholic High School. It was installed on November 1 by BOSS Construction on the corner of 13th St. & Custer in Grand Island. The horse and knight came from the former Lincoln Settle Inn. 2nd Annual Chuck Bosselman Memorial Golf Tournament held August 9 at Riverside Country Club Winners: 1st Place: Dustin Lofing, John Martinez, Don Johnson, and Shane Johnson The weather was perfect and a great time was had by all! Letters From Our Customers Sunday afternoon we stopped at your south east Hastings store on Hwy 6 to fuel up. I always stop there on my way through because of convenience, and we go through often for irrigation repairs done in Hastings. We were having some difficulties with the high winds and our camper. A young man named Drew was very helpful and his assistance made the rest of our journey much easier. Just want to say ‘atta boy’ to Drew, as his style of treating customers in spite of being busy, was inspiring. With people like that in your stores you will do well, and he no doubt will do well also. Thank you and observe that young man closely as he is a great asset. Sincerely, Ted J. Minarick , Bluff Gravel Company Morse Bluff, NE - via website While passing through Rapid City on vacation, our RV developed an axle bearing leak, so we stopped at your facility on Deadwood Ave. in Rapid City. Your employee, Nate Hand, got us in, got the problem diagnosed and repaired, and got us back on the road in almost no time at all. Never in all my travels have I encountered a more helpful, cheerful and professional person at a truck repair facility. He is to be commended and you are to be congratulated for having him on your staff. While I hope I may not soon have the need, I will certainly search out one of your shops in the event I need such service in the future. And I will certainly mention your business in the various internet forums in which I participate. Thanks Larry Watson - via website Thank you from the bottom of my heart for rebuilding our Chapman Pump & Pantry. I can’t count the times I and other people have said “I wish Pump & Pantry was open.” There has been no place to buy a pop, gas, and so on. So I thank you and God bless you. Rosetta Parker-Roy – via letter 10 While traveling on I-80 near Princeton, IL, our utility trailer wheel bearing blew out. The fellow who arrived was Tom. While Tom quickly and efficiently repaired the trailer and got us back on the road, the way he went about his work and his interaction with us was incredible. This guy is a public relations star for you. From his first look at the problem, he assured us it was ‘easily fixable’. He kept us informed with what was going on each step of the way. He was not only informative, but also delivered his updates in a way that was reassuring and understandable. Tom needed repair parts and went for them. He promptly returned with two sets of parts, explaining, “In case one doesn’t fit, the other will.” And bing bang, he was done. The man has a rare talent with understanding and communicating with people in a professional, friendly, calming way. You must hear these types of reports about Tom regularly. If you do company recognition for outstanding employees, he needs to be put on the poster. Give him a raise, he is a keeper for you. Steve Stuck – via letter Good Morning, I believe the party I am trying to email is Brent Johnson. I would like to tell you, Motel 6 in Fargo is amazing! Over Thanksgiving I was there and they had a dinner for everyone and served everything from veggies to a turkey. It felt like home being able to spend time with others and have a homemade meal. Carol and Stephanie did a wonderful job! And I am looking forward to spending Christmas with them! Also I wanted to say you have an amazing staff. Stephanie was working everyday day I was there and long hours seemed like she never went home but she always had a smile on her face and put one on mine. LaToya is also very nice! Those 2 girls definitely make that motel a fun place! Thanks again for everything it’s good people like this that keep us coming back. Thanks so much! LJ - via email Yesterday, Sunday Sept. 2, 2013, I was at your truck stop in Grand Island. I left the lights on and ran the battery down and couldn’t get my vehicle started. I went back inside and told the girl at the counter my problem. She immediately called on her hand held and got me help. Your employee whose name is Ron could not have been more helpful, bringing jumper cables and calling for a pickup. In this day and age where people are just putting in their time it is refreshing to meet an employee like this. He should be commended. Don Maberry – via website On behalf of Sheriff Clark Millsap, I would like to say Thank You for your quick response and assistance in replacing the damaged wheel on Bartow County Sheriff’s DARE officer Marc Barrere’s vehicle on Friday, July 19 at the Corbin, Kentucky Boss Shop. We are very appreciative that there are still businesses that will assist when people are in need, from my conversation with Investigator Barrere, I am sure you are that way with all customers. Again Thank You, Major Doug Duncan Criminal Investigations Division – via letter I stopped at your truck stop in Grand Island today and when I went to leave my car wouldn’t start. I had my 2 year old daughter with me. 3 of your employees were very helpful and made sure we were ok and went out of their way to make sure I got back on the road. I will definitely in the future make that my stopping point when traveling on the interstate from Lincoln to North Platte since your employees make sure that I am safe and go out of their way to help. Thank you very much to the 2 guys and lady who were so kind today. I wish I would have gotten their names so you can thank them again for me. Jamie - via email 3 Old Tires become new Art By Jeannie Brown Reprinted from the Julesburg Advocate There is a new addition out at the Big Springs Boss Shop… a sculpture of a blue and white caterpillar on a red and white mushroom! The figure stands a little over 13 feet high guarding the north side of the shop. The character is made out of old tires. Bosselman’s sponsored the contest that inspired shop employee, Justin Marlow, to design the “Alice in Wonderland” character to be recreated out of old tires. As a promotion for their “Sizzlin’ 777” sale this summer, Boss Shops had a contest. Each of their 42 locations had 1 month to design and build a sculpture made of tires. The winning location is rewarded with $777. This summer the crew at Big Springs won it again! Two years ago they won with their tire replica of Mr. Monopoly, also designed by service writer, Justin Marlow. Mr. Monopoly currently watches over the south entrance to the truck bays. Shop manager, Rick Brown, said he has noticed quite a few families with children stop to take pictures with the whimsical creature this summer. It took a lot of work to assemble and paint the giant bug, especially with the shop being short-handed. But the crew managed to continue their excellent service while putting together an award winning and fun new addition. A competitor’s semi-truck is seen visiting the Gretna Pump & Pantry. Even the competition knows We’ll Get Ya Goin’! Released There will be eight home games this season including a visit from the Danger’s United Bowl foe the Sioux Falls Storm on May 31st. This year’s schedule also includes a trip to the IFL’s newest franchise, the Bemidji Axemen, located in Bemidji, MN. Come out and enjoy all the hard hitting action this winter at the Heartland Event Center! Winners of Boss Shop’s Sizzlin 777’s Display Contest: Region 1 - Jerome Region 2 - Big Springs Region 3 - Princeton Region 4 - Smithton Region 5 – Evansville Region 6 – Weatherford Mon. Feb. 10 vs. Lincoln Haymakers Fri. Feb. 21 @ Sioux Falls Storm Sat. March 1 vs. Bemidji Axemen Sat. March 8 vs. Texas Revolution Fri. March 14 Tri-Cities Fever Fri. March 21 @ Bemidji Axemen Sun. March 20 @ Colorado Ice Sat. April 12 vs. Texas Revolution Frid. April 25 vs. Wyoming Cavalry Sat. May 3 @ Tri-Cities Storm Fri. May 9 @ Wyoming Cavalry Sat. May 17 @ Green Bay Blizzard Thurs. May 22 vs. Colorado Ice Sat. May 31 vs Sioux Falls Storm Sat. June 14 @ Texas Revolution “Cinnabon in Omaha” mention on Breaking Bad gets national traction Boss Shop Baldwin Filter Display Contest Baldwin invited Boss Shops to participate in a filter display contest this fall, with Baldwin employees voting on the designs. The shop location with the most unique and eye catching design won a steak dinner for all of that location’s employees. Two Boss Shop locations were selected as the winners: Jerome, ID and Lake Station, IN. Baldwin also rewarded a $50 Visa/Master Card to the top sales person at each Boss Shop. Winners were: Brian Newcomb at Weatherford (sold 32 filters) Jon Bachman at Fargo (sold 22 filters) Kat Christison at Jamestown (sold 16 filters) Robert Lewis at Lake Station (sold 14 filters) 4 We’ll Get Ya Goin’!!! 2014 Danger Schedule Thanks to a reference in the AMC drama series “Breaking Bad” and an Emmy win on September 22 in the Best Drama Series category, the phrase “Cinnabon in Omaha” gained a little national recognition. Best Drama Series nominees’ clips were played prior to the announcement of the winner during the Emmys broadcast, and during the scene selected from “Breaking Bad,” from an episode in the show’s final season titled “Granite State,” character Saul Goodman, contemplating his future with a new identity away from New Mexico, comments, “If I’m lucky, in a month from now, bestcase scenario, I’m managing a Cinnabon in Omaha.” After the comment spread quickly on Twitter, and was making its way across the social media scene, Bosselman Hospitality Director Dustin Lofing thought it would be fun to play along. The Bosselman Marketing Department created banners to be placed at the company’s two Cinnabon locations in Omaha, featuring the “Breaking Bad” quote and images of characters from the show. A few weeks later, the buzz continued when on October 10, a random photo of one of the banners appeared on Reddit. Social media sites such as What Talking and others picked up on the photo, which was then featured in a blog post by The Consumerist. The post stated that The Consumerist had tried to contact Cinnabon’s corporate office to see if the banner was ‘the real deal’, but emails bounced back. Bosselman Marketing Director Stephanie King-Witt quickly contacted The Consumerist to confirm that the banners were, in fact, real, and followed up with additional photos quickly provided by the stores themselves. The Consumerist then posted a follow up statement along with the photos of the Pump & Pantry with the Cinnabon banner in front. Related articles followed on AdWeek, AdFreak, and in the Omaha WorldHerald, also featuring photos of the banner and stores. 9 Pump & Pantry Delivers a Dose of Home Reprinted from Convenience Store News By Tammy Mastroberte GRAND ISLAND, Neb. -- Bosselman Cos. operates 50 Pump & Pantry convenience stores throughout the state, about half of which are located in small-town communities. The fourthgeneration, family-owned company, which is celebrating its 65th anniversary, prides itself on its hometown commitment to customers. This commitment is even part of its mission statement, so when crafting a new Pump & Pantry prototype design, the company wanted to reflect a hometown feel throughout. “We looked back and saw how we succeeded over the years, and then looked at our competition putting up sterile and sharp store designs,” Charlie Bosselman, president of Bosselman Cos., told CSNews Online. “We knew we wanted to lend ourselves to being the hometown experience and reflect that in our new builds.” The new streamlined, contemporary “hometown” design reflects the look of a Victorian house, featuring a turret with a round-shaped room and pointed roof. This area provides seating for customers to eat and drink inside the store. The overall design is modeled after the look and feel of its Grandma Max’s restaurants, which also feature a turret. “Everyone liked the look and it really brought forth the hometown theme, so we decided to incorporate it into the c-stores to relate the same feeling,” Bosselman said. The traditional Pump & Pantry colors are green, yellow and white, but the new design adds in blue to “pump up” the brand image and allow for more creativity, he said. The store exterior features a blue metal roof and white, split-faced brick, with the turret positioned in the front and to the right. The design took a year to create and was done internally before being passed to an outside architect who drew up the plans. 8 Boss Shops add Three Boss Shops opened three new shop locations this summer and fall: Gretna, Nebraska, Rawlins, Wyoming, and Sullivan, Missouri. The Gretna Shop, located at Interstate 80, Exit 432, is the third Boss Shop in the company to be built from the ground up and opened on August 5. A grand opening was held on August 28 and included a ribbon cutting with representatives from the City of Gretna as well as a lunch and prizes for customers. The Rawlins Boss Shop, located at Interstate 80, Exit 209, opened on September 9. The Sullivan Boss Shop, located at Interstate 44, Exit 226, opened on November 18 and brings the total number of Boss Shops to 44. The first store to feature a scaled-down version of the hometown design was a 30-year-old location that burned to the ground a year and a half ago in Chapman, Neb. It is approximately 1,800 square feet. A second location, which opened a couple of months ago in Fremont, Neb., reflects the standard footprint of nearly 3,000 square feet. To carry the hometown feel indoors, the company designed a backdrop to its snack bar area using images of the Bosselman family and history of the company through the present time. It also brought the pop of blue inside, near the cooler. “In the past, we just had white walls. But we brightened it up with color and graphics,” Bosselman said. “We redesigned all the cabinets with a cherry wood finish and a solid surface top for a high-end look, and spent a lot of time working on each category.” One of the biggest and most successful changes is the addition of a Cinnabon franchise in the store. Such franchises will be in operation at 10 Pump & Pantry locations by the end of this year. Bosselman said he wanted to offer customers something they could not get in another c-store and something that would capture their attention with the aroma the moment they stepped through the doors. The chain will continue adding Cinnabon to 10 or 15 more locations, and possibly operate some standalone franchise locations as well. “We are the only c-store chain Cinnabon has done a deal with because they wanted someone who was dedicated to doing it right. To pull it off, you really have to operate it as a restaurant, and we have been in the restaurant business for 65 years,” he said. For more on Pump & Pantry’s new hometown store prototype, look in the October issue of Convenience Store News. Gretna, NE Boss Shop Rawlins, WY Boss Shop Sullivan, MO Boss Shop Boss Shops Driver Appreciation Week Driver Appreciation Week was held September 15-20 at all Boss Shop locations across the nation! Double points on drivers’ Rewards cardwere awarded all week long and a Driver Appreciation BBQ was held at each location on Wednesday, September 18. 5 Bosselman Companies announce 50th Pump & Pantry On July 1, the Bosselman Companies opened their 50th Pump & Pantry convenience store at 3605 Summit Plaza Drive in Bellevue, Nebraska. The location was formerly a BP owned by Sapp Bros. A full selection of hot drinks and fountain beverages, bottled drinks, snacks, quick-serve foods, beer, wine and liquor are available at the store, as well as quality fuels. A drive-through car wash, the second Pump & Pantry with this feature, is also available. A Cinnabon kitchen was also added to the store in August. “With three locations now in the Omaha metro, we are pleased to continue expanding our line of Pump & Pantry convenience stores into eastern Nebraska,” comments Bosselman Companies President Charlie Bosselman. “We are excited about this new store and are happy to serve the community here in Bellevue. This store will continue to provide excellent service while we transition it into a Pump & Pantry.” Nebraska Lottery Tour recognizes top 20 lottery sellers over the past 20 years On September 11 and 12, the Nebraska Lottery toured the state of Nebraska, recognizing their top 20 lottery sellers over the last 20 years. Two Pump & Pantry stores were honored as a part of that top 20: #16 in York, and #23 in Holdrege. A trophy was presented to the stores by Jim Haynes, Nebraska Lottery Director. Store #16 has sold $5,471,478 in lottery products over the past 20 years, ranking 5th highest lottery seller in the entire state. Since the inception of the Nebraska Lottery, $1,313,158 has been transferred to the Educational and Environmental beneficiary funds on behalf of store #16. Included in the photos are Pump & Pantry employees Mary Sklenar, Emily Powers and Nebraska Lottery Sales Rep Jill Birkett. Store #23 has sold $4,292,323 in lottery products over the past 20 years. The store ranks as the 20th highest lottery seller in the entire state. Since the inception of the Nebraska Lottery, $1,029,918 has been transferred to the Educational and Environmental beneficiary funds on behalf of store #23. Included in the photo is Pump & Pantry Manager Jolene Linder, District Manager Craig Cummings, Nebraska Lottery Sales Rep Monica Kozisek and Clerk Kaley Beck. Congratulations! Ogallala P&P represented in Soap Box Race Cody Noteboom, Ogallala Pump & Pantry employee, represented Bosselman at the Wild West Soapbox Sponsors Race last summer - by winning first place! According to Dave Barrett, director of the Soapbox Derby events in Keith County, the race was very close! Pump & Pantry is very proud of Cody and all that he does. 6 Bosselman’s Pump & Pantry takes top ranking in Convenience Store Magazine’s mystery shop CSP Exclusive: Bosselman’s Pump & Pantry takes top ranking in expanded mystery shop study By Angel Abcede Reprinted from CSP Daily News OAKBROOK TERRACE, Ill. -- By creating a homey experience reminiscent of that of television’s fictional town of Mayberry, N.C., the 50-store Pump & Pantry chain took the No. 1 spot overall in an expanded version of the eighth annual CSPService Intelligence Mystery Shop survey, beating out six other chains with fewer than 150 stores. Owned by Bosselman Holdings, Grand Island, Neb., Pump & Pantry excelled in all five major categories outlined in the study--interior and exterior cleanliness, customer service, employee appearance and merchandising. “It’s a ‘Mayberry’ experience,” said Charlie Bosselman, president of the 65-year-old company, which also runs quickserve restaurants, hotels and truck service centers. “We always say we’re from a small community, so we reflect that in the store whether we’re in a town of 400 or in Omaha.” In prior years, the survey focused on chains with more than 150 stores, with those results this year finding La Crosse, Wis.-based Kwik Trip Inc. No. 1 overall, beating out seven other chains for the top spot in that grouping. (For more details on that half of the study, look to the August issue of CSP magazine.) During an eight-week period this past spring, shoppers filled out questionnaires pertaining to the major survey categories, with some carrying more weight than others. They visited the stores 80 to more than 100 times during the course of the study, which means that for some chains, the same store may have been shopped more than once. A review of the results will appear in the September issue of CSP magazine. Pump & Pantry outdistanced the pack with a 96.5% overall score. York, Pa.-based Rutter’s Farm Stores (57 stores) came in second with a 92.4% overall score, followed by Nice N Easy Grocery Shoppes, Canastota, N.Y. (86 stores), with an 88.6% rating. The average score was 89%. The other chains shopped in alphabetical order in this category were Folk Oil and its PS Food Marts, Homer, Mich. (31 stores); NOCO Energy Corp., Tonawanda, N.Y. (105 stores); Parker’s, Savannah, Ga. (30 stores); and Ricker’s, Anderson, Ind. (110 stores). “Our readers continually express the importance of operational excellence and customer service as differentiators,” said Mitch Morrison, vice president and group editor for CSP Business Media, Oakbrook Terrace, Ill. “Expanding the survey to smaller chains was a way to gain better insight into a retail channel that continually strives to surprise and delight its customers.” CSP Business Media serves the news and educational needs of the convenience-retail and foodservice channels with print and online publications, as well as through yearround roundtable meetings and larger annual conferences. Its readership includes top executives from major convenience store chains and restaurants to single-site, mom-and-pop operators. New Cinnabons open across Nebraska Cinnabon kitchens continue to be added inside Pump & Pantry stores throughout Nebraska! After the first opening at #49 in west Omaha, new Cinnabon locations now include: Fremont, Grand Island #10 (South Locust), Grand Island #3 (Capital Ave.), Aurora, St. Paul, Bellevue, and Lincoln. The newest Cinnabons opened in late 2013 include Gretna (#38) and York (#46). Life needs frosting! Pump & Pantry inside Memorial Stadium This fall, Pump & Pantry became a corporate sponsor of Husker athletics. Here are a couple photos of the ribbon board marketing inside Memorial Stadium. 7
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humble beginnings in 1948, when his grandfather, Fred Bosselman, a farmer and part-time truck driver, and his wife, Maxine, opened the Bosselman & Eaton Truck Stop on Highway 30 in Grand Island wit...
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