- Bidvest
Transcription
- Bidvest
Bidvoice QUARTERLY magazine for BIDVEST people Our results for 2013 Page 4 issue 2013 CE’s message Voltex record News from Horeca Buy Bidvest Bidvest heart team Kolok Pyjama Run Competition CONTENTS AND EDITORIAL features 06 Single supplier Welcome readers The Bidvest Unity walk was a resounding success; although the start in Johannesburg was on the chilly side, the wonderful spirit of the day soon had everyone warmed up! What an incredible feat to know that 62 063 people in four South African cities were 15 involved in an initiative to provide wheelchairs for those who cannot walk. The Proudly Bidvest spirit is such a defining feature of the Bidvest Family. We have included an extract from an email sent through by Elmen Lamprecht of the Captial Outsourcing Group in South Africa which affirms this unique attribute. Off the beaten track “Over the past few days I have dealt with a couple of Bidvest companies. Each and every time I am impressed by their professionalism, their quick response and their friendliness. There seems to be a customer-focused company culture 30 Rally to Read at Bidvest that runs throughout every entity. It is always a pleasure dealing with people from Bidvest”. Well done, team, you have done us proud. Consistently creating shareholder returns over the quarter of a century that Bidvest has been in operation is something that should make each and everyone one of us really proud. Read about our results and what our chief executive has to say. 40 And remember to keep sending in your articles to Bidvoice. Lets have each one of our businesses represented in each issue. Kind regards Junette Green up your marketing strategy 58 Memorable fun day Junette Davidson – Bidvoice editor and Bidvest communications manager Kate Cunningham – Sustainability co-ordinator Noelene Gounden – Administrative assistant Send contributions to: Junette Davidson, The editor, Bidvoice, The Bidvest Group Limited PO Box 87274, Houghton 2041, South Africa Tel: +27 (11) 772 8700 } Fax: +27 (11) 772 8970 E-mail: [email protected] 2013 deadline dates for copy to editor } Issue 4 2013: end September } Issue 1 2014: end January regulars 01 02 03 04 06 Highlights Our group Message from Brian Joffe Cover story Generating value Bidvoice is published quarterly by The Bidvest Group Limited for the people of Bidvest companies worldwide. Its mission is to communicate the news and growth of the Group, to inform about Bidvest companies, their services and products. 08 53 56 60 65 Group panorama Our people Reaching out Rest and relaxation Winning streak No responsibility will be accepted for any statement made or opinion expressed in the publication. Consequently, nobody connected with the publication including directors, employees or editorial team will be held liable for any opinion, loss or damage sustained by a reader as a result of an action or reliance upon any statement or opinion expressed. © Bidvest 2013 This magazine is copyright under the Berne Convention. In terms of the South African Copyright Act No. 98 of 1978, no part of this magazine may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage and retrieval system, without permission of the publisher and, if applicable, the author. Design and layout: Bastion Graphics } Printers: Blesston Printers, a Proudly Bidvest company. bidvoice issue 3 2013 highlights highlights Bidvest Unity Walk 2013 Johannesburg Durban Cape Town Port Elizabeth 38 498 8 492 12 116 2 954 Total participants = 62 063 Bidvest Athletics Club in their Comrades 2013 gear BASA Awards 2013 Bidvest wins at BASA awards for sponsoring Wits Arts Museum. A great team! Bidvest on Telecomms SA’s top 50 brand list New acquisition – Stokebased Mansfield Group Cochlear implant First Bidvest employee to receive a cochlear implant. See page 44. New consumer division Front: David Makgoba, security officer and Thembi Nxumalo, CCTV operator. Back from left: Wayne Preston, contract manager and Emmanuel Mlambo, assistant contract manager. Melrose Arch heroes! Announcing our consumer Congratulations to the team that apprehended the vehicle remote division; Home of Living Brands. jammer that has been operating in the Melrose Arch precinct . See page 47. bidvoice issue 3 2013 1 our group The first lady of Bidvest Little by little the people of Bidvest are getting to know their new chairperson, Lorato Phalatse. To some, she’s the woman in the sturdy flat boots, industrial-strength jeans and hard hat who’s not afraid to get her hands dirty. To others, she’s the impeccably dressed woman professional with an eye for detail and knack of asking the right questions. The snapshots seem contradictory, but both are it … and this may create some opportunities in the accurate enough. enterprise development space going forward.” She’s a wife and mother (a grandmother, too). She’s Though focus on opportunities is intense, she also a professional with a successful corporate career. finds that Bidvest people also lift their heads from the She’s made her mark in the private sector and done immediate task and see a wider picture. much the same in the public service. But she’s not She adds: “I came across broad acknowledgement one to dwell on past success. When she talks about that Bidvest can’t grow in the long term if we operate achievements over the last 25 years, she’s talking as a highly successful island in a sea of poverty. about Bidvest, not herself. “Enterprise development with new partners, What grabs her attention is our record of sustained especially in peri-urban areas, could create success, no matter what the economic environment. opportunities for Bidvest in new markets while helping “It’s a remarkable record,” she notes. “What’s to develop small black-owned businesses. These the reason for it? How do Bidvest people do it need not become future competitors. They could year after year?” become collaborators who help us secure new The questions triggered a quest. growth.” Bidvest doesn’t have an induction Her focus is not limited to challenges here in programme for incoming chairmen so Lorato South Africa. Phalatse came up with her own DIY version. “I’m also mindful that Bidvest has a She decided to jump in at the deep growing international business,” she says. end. For her, that meant Maydon Wharf, “The decentralised model driven by Durban, the hub of Bidvest Freight entrepreneurial managers can obviously operations and the place where the be transplanted to international markets. scale of our contribution to the national “We’re witnessing successful expansion economy is plain to see. to emerging markets in South America, Freight CE Anthony Dawe told her to emerging Europe, Turkey and China. The expect anything and everything and dress South African heritage may be important here. accordingly. She’s a hiker, so kitting herself out in Bidvest has secured growth in turbulent times in a tough old boots and older jeans was no problem. challenging market like South Africa. After that the incoming chairperson was treated to “This not only produces resilient teams and an inspection tour of portside operations followed by enterprise development and investment in start-up executive presentations on each business. entrepreneurs. Lorato Phalatse then repeated the process up in managers, it also creates a different view of risk. Bidvest does not engage in transactions until it is very Coming face to face with deeply felt hunger for certain about the business case. But we have a record Johannesburg, visiting several of our companies to success hardly comes as a surprise. But it’s an eye- of moving successfully into markets that some others meet the people, the managers and walk through opener when this same desire is felt so strongly by big may regard as uncertain. each business before being walked through the businesses at one of South Africa’s largest corporate numbers at a senior level presentation. groups. “What fascinates me,” she confesses, “is the “Our history gives us a unique perspective on risk and the capacity of people to bounce back. We’re “Our decentralised business model is clearly one realists, but my acquaintance with Bidvest people tells sense of ownership. The managers and people make reason for this passion for local growth,” says Lorato me we’re tough-minded optimists at the same time.” themselves accountable. They run the business. It’s Phalatse. “Another factor has to be the example set theirs and they want to see it grow.” by chief executive Brian Joffe. He started out as a the acquaintance. In the coming months she plans to small-scale entrepreneur and achieved huge growth visit other Group contributors. She was also struck by the spirit of entrepreneurship – the eagerness to build value and achieve new growth. by seizing opportunities. Lorato Phalatse, boots and all, is eager to deepen Our new chairperson is married to husband “The energy that drives continual Bidvest growth, Seth. They live in Midrand. She has two sons, two One of the golden threads in her own career is the locally and internationally, is attributable to this spirit of step-daughters and a step-son. Four grandchildren determination to build a better national future through entrepreneurship. We can’t bottle it, but we can share complete the family group. 2 bidvoice issue 3 2013 CE’S MESSAGE Another win for Team Bidvest Well done team, you’ve done it again! Bidvest people put in some remarkable performances in 2013 to deliver another set of good, solid results. Our revenue went up 14,9% to R153,4 billion while our trading profit rose by 9,4% to R7,7 billion. In sport, the league table at the end of the season is no accident. The numbers don’t lie, but they fail to give a context and they don’t tell you about the quality of the opposition. Team Bidvest not only came out ahead; our team did it in tough conditions against stern competition. There are no easy wins any more. In national markets and individual industries we’ve seen shake-ups and shake-outs. The surviving players are tough, seasoned competitors. You have to be smart, innovative, resourceful and quick off the mark to win market share against opposition like this. I applaud all our people in all markets for toughing it out and again achieving good results. We felt the pressure and there was some margin squeeze. Some businesses were streamlined. Operations had to become more flexible and nimble. But our people showed remarkable ability to adjust, cope and secure new growth. In the vast majority of our operations we do not make gains by employing highly sophisticated technology. We simply employ good people. Year after year, people give us our edge and 2013 was no exception. We not only grew our existing businesses, we also grew by acquisition. We expanded in markets worldwide and I take pleasure in welcoming new members of the Bidvest family. Among the acquisitions was the purchase of the Home of Living Brands (formerly Amalgamated Appliances). This distributor of some of South Africa’s best known household appliance brands creates the basis for a new division within Bidvest South Africa. This exciting development closes a gap in our service offering. Our range of industrial and corporate services is now complemented by a consumer products capability. This creates additional possibilities for expansion beyond South Africa’s borders. Bidvest was born in Africa and believes in Africa. We are looking to grow at home and in several overseas markets, but African growth is also a priority. I am delighted to welcome our new chairperson, Lorato Phalatse. Lorato has been familiarising herself with her new responsibilities for several months and is already making a strong contribution. I must also say farewell to our former chairman, Cyril Ramaphosa. I’ve worked closely with Cyril for nearly nine years. He’s made a unique contribution to Bidvest’s transformation. I wish him success in his new role as deputy president of the African National Congress. Brian Joffe bidvoice issue 3 2013 3 cover story Annual results for 2013 New business structure now in place for two years and proven to be well timed with smaller autonomous divisions working well. Leadership focused on strategic directions and new growth areas. Brian Joffe A quality group result with good outcomes achieved by a competitive South African team. Although margin. The strategic realignment effective in 2011 is reorganisation costs and property costs. Infrastructure serving us well with further benefits to flow. upgrades yielding substantially improved performance in bulk. Capex expenditure of R342 million. Continued there is still price pressure in the Netherlands, there Automotive – streamlining is encouraging performance from the UK. Flooding Excellent results with trading profit up 27,6% impacted the Eastern European results, however, at R641,0 million with profitability assisted by the future looks promising while Asia-Pacific showed rationalisation, exit from non-performing franchises Industrial – gained momentum late in the year continued growth and innovation. and a mix of income. Beginning roll-out of improved Results improved in last quarter with trading profit reinvestment in key strategic assets. pre-owned offering. Preparing for a tougher market increasing 5,2% to R86,0 million. Materials Handling which will form the basis of a new South African but budgeting to demonstrate further improvement. had a successful year with Vulcan bakery equipment division, Bidvest Consumer Products. Selective dealership expansion via international OEM picking up momentum. Afcom disappointing but relationships. improving while Berzack Brothers struggled to pass Bidvest acquired the Home of Living Brands Innovation and diversification remain key drivers on cost increases. Brands and product ranges good for growth. Our financial position remains strong and the Group has ample capacity to fund both organic Electrical – consolidating and acquisitive growth. Pleasing results despite sluggish construction basis for future development. remains a vital investment. We are pleased to R224,6 million. Consolidation of regions and Office – Waltons and furniture on firmer ground welcome our new chairperson, Mrs Lorato Phalatse. investment in branding, modernisation and Pleasing results driven by Waltons, Cecil Nurse and specialisation. Opportunities exist in energy, new Dauphin. Trading profit rose 17,8% to R324,3 million tenders and bolt-on acquisitions. Streamlining while expenses were well controlled. Konica Minolta Financial disciplines remain a key priority. South benefits and strengthening leading market position did well to protect its margins in a competitive market Africa revenue up 10,5% and Foodservice in electrical distribution will underpin performance. but Océ and GPT below expectation. A competitive Training and development of our 106 000 people FD’s comment – David Cleasby industry. Trading profit moved 8,2% higher to and sophisticated technology cluster will make further revenue up 17,7%. GP margin held up well, SA at 21,2% (22,6%) on mix, international stable at Financial Services – a currency card 18,5%. Trading margin – SA stable at 6,6% and A mixed result with trading profit increasing 1,4% international down slightly to 3,6%. Weaker Rand to R594,9 million. A pleasing result from Bidvest Paperplus – packaging print opportunities had a 3,6% effect on normalised HEPS (headline Insurance driven by strong investment returns. Vigorous diversification initiatives continue as earnings per share). Expenses within our own New chief executive provides an opportunity to take traditional print decline accelerates. Quality of control continue to be tightly managed. division to next level of performance. Anticipated earnings, financial stability and good expense acquisitions and diversification of offerings through management remains a priority. Kolok improved new channels and products. profitability by successfully managing currency Bidvest South Africa – Lindsay Ralphs progress. weakness and strengthening its market position. Real revenue and trading profit growth – both up Freight – a natural resource 10,5% – in challenging market conditions. Good Revenue up 20,5% at R25,1 billion while expenses, food packaging and electronic communications expense control and management of gross profit although well managed, rose 4,7% reflecting one-off alternatives to traditional print. 4 bidvoice issue 3 2013 Growth possibilities include pharmaceutical and cover story Rental and Products – a well received offering Asia Pacific Southern Africa A good result for Australia despite intensified Revenue rose 4,2%, driven by growth at Bidvest A pleasing performance with trading profit rising pricing pressures; New Zealand’s ‘Fresh’ business Foodservice in the industrial catering channel. 13,6% to R435,8 million. Steiner performed now 18% of sales; China showing good progress Pressure on disposable income of consumers strongly while laundries achieved a good and extending range of offering; Singapore moving impacted all businesses. Crown Foods is extending turnaround and G. Fox & Co recorded excellent away from commodity trading to competing on manufactured product range while rationalisation results particularly in Swaziland. Looking for service during this phase of investment; Chile has benefited Bakery. Patleys’ profits up complementary bolt-on acquisitions while putting in the necessary systems and business substantially with refreshed management. maintaining a sound rental base through good process to align with high growth being achieved. service delivery. Intention to extend range and reach of offering An Africa growth strategy has been agreed, including in-country physical representation. Bidvest in Australia; Fresh, logistics and processing Food exports to Africa are small but showing strong Services – industrial cleaning improvement contributing a great proportion of New Zealand growth. A strong recovery with all businesses showing profits; China slowdown not diverting team from improved results. Trading profit increased by extracting market share gains and growth; Latin Bidvest Namibia 28,3% to R276,5 million. Successful turnarounds America is a medium-term work in progress with Bidvest Namibia recorded weaker results as at TMS and Topturf underpinned this result with encouraging initial learnings; exploring possibilities challenges at the fishing and distribution business a strong performance from Bidtrack. Bundled in Brazil. impacted profitability. Revenue rose to R3,6 billion services concept through Bidvest Integrated however trading profit fell by 7,1% to R592,2 million. Outsourcing initiative. Fishing negatively impacted by lower direct quota allocation and a need to purchase additional quota. Commercial and industrial operations boosted by Travel and Aviation – travel leading light a full year contribution from Taeuber & Corssen. Results driven by high level of customer service Bidvest Steiner entry to market. Financial position and effective cost management with trading profit remains sound with high cash balances. ProTrade Agencies (distributor of non-food products) up 19,0% to R379,9 million. Bidtravel results above expectations although volumes down. Europe Travel technology a competitive advantage; airport Resilient performances from most operations lounges enjoying good traffic. Bidair services a bolstered by acquisition growth. UK growth in healthy. Diversification options for fishing under pleasing result in difficult environment. Budget wholesale, logistics and fresh with improving consideration. Rent a Car to be reenergised. margin; Netherlands showed a decline in revenue; acquisition effective March 2013. Namibian horse mackerel resource is Belgium HORECA acquisitions boosted the result Bidvest Corporate while Czeck and Slovakia produced reasonable Bidvest Properties continued with its strategy profits. In Poland asset modernisation continues; of developing in-house properties for Group Overall performance pleasing with trading Baltics has settled in well and the Middle East is requirements. Losses continued at Ontime profit rising 12,0% to R2,5 billion. Asia Pacific showing strong growth. Automotive, the UK parking and vehicle services Bidvest Foodservice – Bernard Berson Any challenges have been addressed and are business. Ontime Automotive has enhanced its of economic headwinds while Southern Africa receiving management attention; growth anticipated rescue and recovery operations by acquiring the bounced back. in all businesses. Midlands-based Mansfield group. maintained its growth trajectory; Europe flat in face bidvoice issue 3 2013 5 generating value All your print requirements from a single supplier Lithotech is the core of Bidvest Paperplus’ Print & Related Services division, offering arguably the most extensive range of ‘printed’ products in southern Africa, providing virtually everything organisations require in terms of documentation (and more) to run their businesses efficiently. This well-established division offers the following provides medium-to-large organisations with a products: sophisticated, hassle-free, cost-effective online printer, our continuous wage envelopes facilitate the solution for creating, ordering and updating simultaneous completion of the recipient’s name professional business cards. and address on the outside and confidential payroll Business forms For all key operations of business – receiving, For the processing of payrolls through an impact information on the inside. disbursing, stock-keeping, purchasing, production, Payroll systems selling, delivery, billing, and collecting – our product Lithotech offers a number of options for the Marketing collateral range provides solutions for a broad range of confidential communication of payroll information. Lithotech has the technology, experience and business needs, while our expertise and advanced For the processing of small quantities of pay commitment to produce marketing collateral that technology ensure that appropriate aesthetic and advices through desktop printing devices, our laser functional features are effectively incorporated into payslips are an ideal choice. These are supplied documents, forms, labels and rolls. with a unique “Peel-&-Seal” feature to facilitate easy brochures, leaflets, fact sheets and flyers – items and secure sealing. that will surely outshine those of your competitors. Financial and security documents As an alternative to “Peel-&-Seal”, Pressure makes customers proud – and sells their products. Lithotech’s range of marketing collateral includes We have the latest technology for low- to high- When security is an important consideration, Seal is an appropriate solution for the sealing of volume applications, backed by the skills and Lithotech has a range of features that combat pay advices. It is a complete system comprising experience to manufacture quality marketing document fraud. These include micro printing, forms and equipment – from low-volume desk-top collateral materials that will make yours stand out anti-photocopy design features, visible and invisible models to high-volume departmental models – that from the competition. fluorescent inks, watermarked paper and special are designed to work together to offer a flexible, packaging. Lithotech will design and manufacture reliable and economical approach to paper-based Digital publishing security documents incorporating anti-fraud security communications. Our technologically-advanced facility provides features appropriate to your specific needs. Business stationery Letterheads, compliment slips, envelopes and other commonly used printed stationery items convey an organisation’s image and brand – a vital business goal. Lithotech’s range of quality-approved business stationery items meets the most demanding of requirements. Online business card system Lithocard™, our online business card service, 6 bidvoice issue 3 2013 generating value Two options for the routing of branch orders before fulfilment short-run digital reproduction of documents and format thus provides an ‘on-demand’, cost-effective and outlets, can place an unnecessary burden on publications with static or customised information solution for delivering low-to-medium security many organisations. – with no compromise in quality and timing. Single, applications such as loyalty and membership spot or full-colour printing options make our service cards. When required, these cards can facilitate into your procurement logistics management, ideal for applications such as brochures, books, the placement and inclusion of a photograph and Lithotech will help you gain time, save money and newsletters, catalogues and manuals. signature, enhancing their security properties. eliminate logistical issues that distract you from your Plastic and integrated cards cards (with optional magnetic stripes) are suitable In today’s hectic life, cards of various types help for promotional and controlled-access applications, developed so that clients do not lose control over us pay for goods and services, identify ourselves as well as for enhancing brand image through our branch spending. Branch orders, for example, can and confirm our membership of associations, clubs exceptional digital printing technologies. be routed firstly through a Head Office structure for On the upper end of the security scale, our PVC Lithotech offers a true “one-stop-shop” for all core business. Each Supply Management contract is custom- authorisation, before being fulfilled from a Lithotech and unions. In short, without cards, our already complicated lives would be far more difficult to run! By incorporating our Supply Management service Media and office consumables warehouse. Lithotech offers a wide range of quality media your card requirements, including: and office consumable products from leading Integrated paper and board cards – suitable international brands. for infrequent usage such as loyalty cards Integrated laminated cards – suitable for frequent usage such as membership cards PVC cards – suitable for frequent, high-security usage, such as gift and hotel key cards Even from Lithotech! Gain time, save money. Whether for small quantities of many items, or large quantities of a few items, traditional methods of stocking and distributing business documents Our integrated cards form part of another and other non-trading items (such as stationery, document, making it possible to personalise both uniforms, promotional and display items) that are the card and the document at the same time. This vital for the smooth operation of branches, stores For more information about Supply Management or any of our printed products, contact a Lithotech representative by calling 0861 548 468. bidvoice issue 3 2013 7 group panorama Perseverance pays off Brothers Clement and Sydney Mtshali are proof that where there is a will there is a way. These qualified technicians manage off-site workshops for major customers of McCarthy Commercial UD Trucks. Sydney looks after the 63-strong fleet at the Pick n Pay warehouse in Longmeadow, where they do around 238 deliveries per day. Clement is responsible for the workshop at Klipstone Unitrans, a bulk transporter of cement with 65 vehicles. Clement started his career as a workshop assistant but, after two years, he realised that there was little room to grow. At the same time he heard about McCarthy’s learnership programme and decided to give it a go. “I always wanted to be a technician,” says Clement, who built wire cars as a child Sydney Mtshali with Chris Fourie. and later started tinkering with car engines. “I was overjoyed when I was accepted on the learnership programme and managed to qualify as a technician after five years. I enjoy my job tremendously and would love to be a service manager one day,” he says. “Both Clement and Sydney showed enormous potential from the start,” adds service manager Chris Fourie. “We were impressed by their positive attitude, willingness to go the extra mile and pride in their work. “Working off-site adds additional responsibility as they often need to make important decisions on their own in order to ensure that customers experience the minimum downtime,” says Chris. “They have excelled and our customers are very happy with their performance.” Clement Mtshali with Peter English and Chris Fourie. Chieta completes round two The second round of the Chemical Industries Educational Training Authority (Chieta) National Artisan Skills was hosted by NECSA in Pelindaba from February 18 to 22 2013, when candidates competed in a theoretical and practical project assessment. The idea behind this competition was to showcase the competency of the South African Skilled Human Resource in Apprenticeship. Voltex Pretoria North and Voltex LSis sponsored the electrician trade side of the competition by donating all the components used in this segment. Round two was a resounding success The Voltex ‘manne’ read their favourite magazine, Sparks Electrical News, at the final round of the Chieta National Artisan Skills competition at NECSA in Pelindaba. 8 bidvoice issue 3 2013 and Voltex is looking forward to being involved in Round three. GROUP PANORAMA Fikile Nkosi with family and friends. Voltex Lucille Bond and family. From left: Fabian and Michael Valsecchi with Dorene Korff. record In honour of Earth Hour on Saturday March 23 2013, a jolly crowd had a go at creating a new world record for a single group to bounce on space hoppers non-stop for 60 seconds. Marks Park in Emmarentia, Johannesburg, holder of a new Guinness world record for the highest reverberated with the laughter and efforts of the number of people bouncing simultaneously on space crowd, which was divided into three groups, each hoppers in one place. It was a massive win, the wearing one of the 49m colours: black, white or previous record being held by just 1 505 people. DJs from Kaya FM provided the music and SA’s yellow. On arrival, everyone crossed a little bridge with own Toya Delazy gave a star performance, helping mats, which they had to jump on to generate the crowd to continue their bouncing and joyfully electricity for use in a laser show that evening. They singing hit songs with her. The revelry was cut short also received a free T-shirt, space hopper and food by an electric storm, which had people scrambling voucher. for their cars. Thanks to everyone who took the time to attend, An astonishing 2 943 people of all ages got into the fun of the 60-second bounce and made 49m the participate and break the record. Jessica Hitchcock and the late Tshepo Mokhethi. Lizel de Jager and Guinness World Record representative. LED lights for chickens When a new product is designed for use in a chicken house, where better to launch it than a farm? Roelof Laufs and his wife, owners of Schoongezight in Koster, made their farm available for the launch of the LED lighting technology product on March 8. The product was installed in one of the chicken houses so guests could get a realistic view of how the system works. Roelof and Corrie Meyer from Vision Ware spoke about the features and benefits of the product. After the presentation guests enjoyed delicious food and were able to mingle and look at the outstanding suppliers’ displays. Guests included other farmers, representatives from Rainbow Chicken, Voltex sales reps and even some Namibian staff members. Exhibitors included: Major-Tech, GEC Woods, CRC, LSis and WACO. From left: Corrie Meyer, Vision Ware; Roelof and Suzette Laufs, owners of Schoongezight and Peter Schutte, Rainbow Chicken. bidvoice issue 3 2013 9 GROUP PANORAMA Certification received stand up to the rigorous testing process required for KMSA has been named Microsoft silver partner with an Application Development Silver competency, positioning the company within the top five percent of Microsoft partners worldwide. Microsoft certification.” Two clear benefits are an increase in productivity and a more efficient use of information, explains KMSA product manager, Mohammed Vachiat. “The seamless integration between our digital multifunctional devices and SharePoint has allowed users to scan documents using the bizhub, This marks an unusual move for a company within the which are then automatically routed to the correct location office automation space, according to Kevin Derman, within SharePoint using meta data recognition. This means partner strategy and programmes lead at Microsoft that a process that could have taken up to three days South Africa. The competency puts Microsoft’s stamp of previously now takes mere minutes. approval on KMSA’s bizhub Extended Solution Technology “Having Microsoft’s stamp of approval on the bEST (bEST), which enables the seamless integration of bizhub application will help us to differentiate ourselves from our devices into a range of third-party document management local competitors by being recognised as a trusted expert. solutions, in this case Microsoft SharePoint. It also provides our customers with a sense of confidence Says Kevin, “It is extremely rare that a company and surety that the solution has been tested and designed to function correctly on Microsoft’s operating systems.” playing within this sector sets its sights on an Application KMSA plans to adopt additional Microsoft offerings to Development competency. This move certainly stands testament to KMSA’s confidence in its product and provides local businesses with the assurance that it can Konica Minolta South Africa product manager, Mohammed Vachiat. take to market, with the intention of becoming a certified Microsoft reseller. Sales and marketing learnership KMSA has embarked on an innovative journey to NQF level 4 programme. “Candidates had stringent and Mercuri International trainers will deliver the strengthen its sales force and at the same time assessments to ensure they were suitable for theoretical training, coordinated by KMSA. assist in creating skills and job opportunities in the this programme and nine were selected for the sales and marketing field. programme,” says Laetitia. “Together with SETA accredited sales training The curriculum’s theoretical training is staggered “This learnership programme is a win-win situation for all involved. For KMSA we gain the benefit of properly trained and qualified candidates for potential consultancy, Mercuri International, KMSA has over the duration of the learnership in order to future employment. At the same time, it adds developed a solution to increase its sales division provide candidates with as much workplace valuable points to the skills element of our B-BBEE and empower employees with the right skills to do experience as possible, allowing learners to practice certification. For the learners, it adds a qualification their jobs efficiently,” says Laetitia Coetzer, special their new skills sufficiently. KMSA’s sales managers to their CVs,” concludes Laetitia. projects manager. and consultants at its Pretoria and Johannesburg Registered with the Services SETA, this is branches will provide South Africa’s first sales and marketing learnership guidance, programme. “Mercuri International and Aasifa coaching and Omar from accredited training provider, Perform mentoring, to Prosper, developed the combined programme while Omar based on the current marketing learnership material in order to fulfil KMSA’s sales and marketing needs,” explains Laetitia. The first programme runs from May 2013 to April 2014 and is a registered SAQA accredited Front from left: Nikeziwe Masikane, Sphesihle Mkhonza, Kgaugelo Masilela, Nonhlanhla Simelane and Allegra Maake. Back from left: Katlego Matimatjatji, Boipelo Kalabatane, Kutlwano Mangwathe and Puseletso Thalitha Dibakwane. 10 bidvoice issue 3 2013 GROUP PANORAMA Major money message Asset manager Stanlib, in association with Bidvest Steiner and other corporate sponsors, recently launched the second instalment of its well-received “SmartBucks: Mind Your Moolah” national financial literacy initiative at the Sandton Sun in Gauteng. Hosted by Ben Kodisang, managing director of Stanlib Asset Management, the official launch of this All the sponsors: Front: Rob Collins, Tsogo Sun; Ben Kodisang, Stanlib; Marie-Louise Samuels, Dept of Basic Education; Gary Epstein, Quickbooks and Martin Sweet, Primestars marketing. Middle: Graham Finch, Puréau Fresh Water Co; Gail Dludla, Bidvest Steiner and Romeo More, Larimar Group. Back: Doug Place, Ster Kinekor; Ken Varejes, Primedia Ltd and Steve Ngubeni, National Youth Development Agency. entertaining approach to money management also had a serious message: young South Africans need to learn how to save. “Saving is a difficult message to sell in a consumption-orientated economy but we believe that major strides were made during last year’s SmartBucks screenings and we will make an even bigger impact this time round,” said Rika van Rooyen of Bidvest Steiner. Last year, more than 15 000 disadvantaged high Local comedian Mpho “Popps” Modikoane, and the face of the SmartBucks "Mind Your Moolah" financial responsibility initiative, reminding the audience of the importance of saving. Lungisa Fuzile, Director General of the National Treasury, speaks about South Africa's historically low savings rate which is adversely impacting on national macroeconomic priorities." school learners viewed the “SmartBucks: Mind financial services industries in the world, but its Your Moolah” original comedy drama featuring savings rate is alarmingly low when compared with the important fact that something for which people local comedian Mpho “Popps” Modikoane. “We are other developing economies. Stanlib has previously work so hard, should not be given up so easily. pretty upbeat that we will exceed the 20 000 mark highlighted that South African household debt has Saving is as important for a better life as every this year,” said Rika. risen by almost R900 billion in the past 10 years, or social and political advancement South Africa has at an annual average rate of over 14% a year. made since the 1994 transition to democracy. South Africa has one of the most developed “SmartBucks: Mind Your Moolah” puts across Chauffeur goes the extra mile Customer Ilka Sieberhagen was so impressed with Siphiwe Mabena of Budget Chauffeur Drive that she posted the following report on hellopeter (an online servicerelated website). “Siphiwe was our chauffeur to FNB Stadium on April 27 2013 to see Metallica. He was the most polite and accommodating driver. I have not had such excellent service in years. “He was early to meet us, he waited patiently and handled our rowdy, loud and psyched up crowd’s requests. He dropped us on time at the correct gate and waited an extra hour when the show was delayed. “Siphiwe was not only our chauffeur, but an amazing dedicated driver and friend for the evening. I would like to thank him for restoring faith in fantastic service. Thank you for getting us home safely and making our evening more enjoyable.” Well done and thank you, Siphiwe. Siphiwe Mabena bidvoice issue 3 2013 11 GROUP PANORAMA HORECA Trade beefs it up for the UAE HORECA Trade, UAE’s foremost foodservice distributor, launched its premium beef brand, Emerald Valley, in April 2013 at the Emirates Golf Club. Bidvest-owned Emerald Valley offers 100% pure served by the UAE hotel and restaurant industry,” grass-fed products from cattle raised in the lush, he said. pristine hill farms in the Northern Rivers Region “Most of the top chefs in the city have already a special touch to the evening. “As a chef I can imagine the anticipation of fellow chefs in the UAE for a chance to prepare of New South Wales, Australia. The superior beef heard about Emerald Valley’s outstanding quality. dishes using 100% grass-fed beef. It has a natural cuts are reputed for consistency in quality, natural In fact, many asked what took us so long to bring aroma, richer taste and organic excellence. You taste and higher nutritional value. Emerald Valley is it over. I am confident that once they have tasted feel good when you can serve a special treat like licensed by Meat and Livestock Australia (MLA) Emerald Valley, there will be no turning back to that,” said Marco. and certified by the prestigious Meat Standards their old beef brand. It is just more superior and Australia (MSA). economical”. Hisham Al Jamil, HORECA Trade’s managing Guests at the launch were treated to a food Duncan South, general manager, Bidvest Meat Australia, was instrumental in Bidvest’s venture into grass-fed beef products. “People here will partner, was delighted with the overwhelming journey led by HORECA corporate chef, Marco now be served the kind of beef they should have response to the launch. “Launching the Emerald Kouch. There were several food stations where they been enjoying a long time ago. It is a personal Valley brand in the UAE is a marked achievement had the opportunity to sample Emerald Valley beef milestone for me. Just a few years ago, Bidvest and a source of pride for HORECA. Not only are in recipes specially prepared for them. Interactive took interest in my grass-fed beef project in we bringing in a premium Australian brand, we are games focusing on Emerald Valley’s product variety, Australia. Now, we have launched the brand going to contribute to an upgraded quality of beef quality and taste entertained the guests and added thousands of miles away.” 12 bidvoice issue 3 2013 GROUP PANORAMA Hoki fish launched Overfishing has placed the orange spotted grouper (hammour) on the endangered red list, making it crucial to find a substitute to protect this threatened fish. Following a call for action by the Emirates Wildlife Society and other international organisations to raise awareness of the hammour, HORECA Trade recently launched Hoki fish to the UAE foodservice market. This sustainable seafood option gives restaurants and fast food chains the opportunity to prepare tasty high-quality dishes using a sustainable fish, while still being competitive in terms of price. “Restaurants can now make a difference by replacing hammour, which is unsustainable, with Hoki on their menus”, said Marco Kouch, seafood category manager at HORECA Trade. “By purchasing fish caught or farmed using environment friendly practices, they also support healthy, abundant oceans,” he added. Hoki has a succulent white flesh that is rich in omega-3 fatty acid, making it a good dietary choice. Hoki is considered the most exportable fish from New Zealand, having been certified by the Marine Stewardship Council and managed by the sustainable quota system set by the Government. Joint sponsorship Horeca Trade, in conjunction with Acqua Panna and S.Pellegrino, will be sponsoring this year’s high-profile caterer awards where the region’s food and beverage professionals will battle it out in 15 coveted categories. As a dedicated food and beverage distribution company to the food service channel in the UAE, Horeca Trade says it is planning a big presence at the awards. Says marketing executive Kristina Borodikhina, “The caterer awards offer foodservice professionals the chance to be judged by their peers and to win industry-wide recognition. It is an honour for us to present the award for restaurant manager of the year.” Attendees will be able to sample San Pellegrino’s new sparkling fruit beverage in three flavours – Aranciata, Limonata and Aranciata Rossa. As the official water sponsor at the gala dinner, every table Haitham Ali, brand manager of S.Pellegrino and Acqua Panna on the right giving the award to the winner of restaurant manager of the year from table 9 – Hilton Creek. “Through these high-profile award ceremonies products and entities but human interaction will offer bottles of S.Pellegrino (sparkling mineral we aim to build stronger bonds with our and relationships that our business is built on,” water) and Acqua Panna (still mineral water. key customers and show them that it is not concludes Kristina. bidvoice issue 3 2013 13 GROUP PANORAMA Flying first class Animals are given first class treatment at Bidair Cargo, thanks to dedicated PetLounges. The lounges are designed to minimise stress and maximise comfort during the journey. The animals are cared for by specially trained handlers, away from the relatively harsh environment of general cargo with its pollutants, noise and jostling. Stringent transportation procedures are followed and specialists accompany the animals on the aircraft. Bidair Cargo’s domestic airline partners, Comair and kulula.com, defer animal air travel to PetLounges. Reservations for animal transport can be made on the same flight as the passengers. Travelling with pets can be more cost effective than kennelling. Bidair Cargo sponsors the air travel of rescued animals to new homes. Animal travel must be booked at least 48 hours prior to departure. Please contact national reservations on 0800 22 1 39 or +27 (11) 230 4600. Miss PetLounge 2013 miss january miss february miss March Miss April Miss may miss june miss july miss august miss september Miss october Miss november miss december Enter the Bidair Cargo competition and win a donation for your favourite animal welfare or protection organisation. The Miss PetLounge 2013 winner and her two princesses will be crowned according to your votes. Please e-mail your top three favourites to [email protected]. The charity represented by Miss PetLounge 2013 will receive a R30 000 donation and the charities of the two princesses will each receive a donation of R15 000 from Bidair Cargo in December 2013. 14 bidvoice issue 3 2013 GROUP PANORAMA Off the beaten track Growing numbers of South Africans are opting for a different kind of holiday with increased volumes of adventurous travellers choosing to go off the beaten track. “Beyond the norm is becoming part of the norm,” by 63%, which Rosemary says is significant. “A says Harvey World Travel managing director dipstick survey among queries received has given Rosemary Moss, whose recent research has led us a fair idea of the rationale behind considering a the business into offering greater choice in off new kind of destination. A weakened currency along the beaten track destinations. “Over the past 24 with shrinking disposable income has, along with the months there has been a surge in enquiries about desire to holiday overseas, led South Africans into destinations that, a decade ago, few South Africans exploring destinations beyond the traditional. I believe had ever considered. Macedonia, Finland, Petra that our appetite as a nation of travellers has grown. in Jordan and the Finnish Lapland have surged in popularity.” Increase in interest in these destinations has risen “The contribution of the tourism sector to job creation and overall GDP can never be underestimated,” she says. bidvoice issue 3 2013 15 GROUP PANORAMA All around the world BCD Travel was launched in May 2012 after identifying a gap in the market for corporate clients requiring personalised service for leisure travel. This Foreign exchange: We can arrange your foreign Contact: Gina Melanitis Tel: +27 (11) 722 3500 exchange and have it delivered to your offices (if Email: [email protected] company) or our offices (if individual) on request. Website: http://www.mauritiusconnections.co.za Visa: Our in-house visa consultant can assist with visa applications to countries that permit us to apply on your behalf. dedicated service offers corporate clients get-away packages and travel options to explore the world at their leisure. No matter how complex or simple your travel needs Contact: Senior travel consultant: Belinda Pereira are, Harvey World Travel will assist you with your Manager: Vanessa Krook Tel: +27 (11) 274 4000 corporate or leisure travel. Email: [email protected] Contact our travel professionals on 0860 626364 Leisure services Website: www.harveyworld.co.za Cruises worldwide, including making use of your Check us out on Facebook and Twitter too. Discovery Health discount on certain destinations Travel Connections has been in operation for the past 25 years and offers high touch customer service Destinations Adventure holidays such as skiing and hiking and tailor made corporate travel solutions to the Island getaways – you name the island we’ll Accommodation, including apartments corporate market. like cruising , Club Med and One and Only Restaurant bookings, theatre tickets an sports events Transfers, activities, sightseeing and tours Contact: sales manager: Jackie Keuler Tel: +27 (71) 686 5865 or +27 (11) 722 3500 Email: [email protected] create the holiday of a lifetime for you. The big six destinations: Europe, North America, South America, Australia, Asia and Africa Adventure holidays or off the beaten track Game drives and bush experiences trips for the adventurous at heart; ski, bush, Company incentives romance, wacky weekends, shopping, Tailor made itineraries to suit all budgets and cosmopolitan city jaunts, sun and sea, family, requirements adventure holidays Weddings on exotic islands and engagement A broad range of travel products, working with proposal venues the biggest tour operators to ensure a wide Car hire: BCD Travel represents every car hire variety of leisure offerings, priced right for every company worldwide. Mauritius Connections is operated by Travel Travel insurance: We highly recommend that you Connections. Call us for unbelievable special offers Travel services include take out travel insurance. Medical aid top-up, full for families, weddings, honeymoon couples and Car rental insurance and business travel policies special occasions. Flights 16 bidvoice issue 3 2013 budget. GROUP PANORAMA Hotels Travel insurance International driving licences Label magic If you have anything to do with labels, the name Dymo will strike an instant chord as Dymo Label-Manager 500 TS stands alone in label management. CWT South Africa is recognised as one of South Africa’s top international travel management companies, placing it in an excellent position to provide travel management services on a local and global basis. The extensive CWT network spans more than 150 countries and territories. Contact our private travel desk dedicated to CWT South Africa corporate clients. Eve Kouvdis: Tel: +27 (11) 628 2300 v Email: [email protected] CWT expertise includes All local and international flights and associated travel arrangements Skiing holidays Bush and beach holidays Packaged tours Cruising Take Dymo’s first stand-alone office touch-screen label maker, that does everything you can think to five users. The battery pack is rechargeable and of – and more. You can edit, format and customise printing is twice as fast. labels with a fingertip touch, changing fonts or Then there’s the Dymo LabelWriter 450 Duo graphics at will, using DYMOLabel™ software, which enables you to print paper and plastic labels whether connected to your PC or MAC®. The large, with one printer, in a variety of colours and sizes, full-colour screen makes operation even easier. saving the hassle of printing sheet labels through It also offers speed text entry, 10 fonts, 25 font a desktop printer. And printing is fast – up to 71 sizes, five boxes plus underline, 32 text styles, labels per minute – with no expensive ink or toner 325 built-in symbols and clip art images, and an needed. automatic label-cutter. Graphics, bar codes and Dymo products are distributed by Silveray logos are printed at 300 dpi resolution, with crystal Stationery Company and are available from leading clarity – and you can store settings and data for up stationers and office equipment dealers. “Key into Colour” winner For international rail bookings and tickets, contact: Nicolette Harrop Tel: +27 (11) 628 2300 Fax: +27 (11) 628 2302 Glen Walter, senior sales consultant from Konica Minolta South Africa’s Pietermaritzburg branch was this year’s lucky “Key into Colour” winner. One of three final contestants, Glen ended up with the right key to open and start a VW Tiguan 2.0 TDI (valued at R320 200). KMSA’s Key into Colour incentive ran from January to June this year, with all active sales consultants from the company and its authorised distributors taking part. Points were earned through new machine sales, based on region and business potential, with a certain number of points earning competitors a certain number of keys. Tel: +27 (86) 1246 810 Email: [email protected] Destinations and services Family holidays Local vacations Bush Beach Romantic Weekend breakaways Island holidays Cruising Guided tours Adventure travel Sports packages Ski holidays Honeymoon packages Elite packages (bucket list) However, only one key would start up the new VW and Walter was the winner. From left: Marianna Gdanis, business unit manager; Andrew Griffith, product manager for office products; Glen Walter; and Alan Griffith, managing director. bidvoice issue 3 2013 17 GROUP PANORAMA Bidvest Foodservice Multi-Temp East London open day Bidvest Foodservice Multi-temp East London held its customer open day at the Osner Hotel on May 31 2013. The day was an opportunity for customers to interact with suppliers, who also showcased their products. In addition to promoting products and sales, an exciting line-up of activities included product hamper giveaways, stand promotions and dancers from a local school. There was also a “Chef Guru” competition with a mini bar fridge up for grabs. Local radio station Algoa FM entertained guests and announced the lucky winners throughout the day. Positive feedback from suppliers and customers confirmed the resounding success of the day. Well done to the team who worked tirelessly to pull off an exceptional event. The Bidvest Foodservice Multi-temp East London team. Gauteng open day Bidvest Foodservice Gauteng showcased its product range to customers in a three-day exhibition at its Linbro office park premises during May 2013. Customers had the chance to learn more about the products as well as sample the food and gain an understanding of what Bidvest Foodservice can provide for the hospitality industry. During the three days the internal sales team and management were able to meet customers face to face and build on new and existing relationships. Customers experienced walk-through tours of the state-of-the-art Gauteng warehouse. The BFS247 team was on hand to introduce the new online ordering system and sign customers up to the platform. Another highlight of the exhibition was a demonstration of the ever-expanding range of Bidvest Foodservice Private Label products, which showcased the Cooking with…, Packing with…, For the Table, Southern Seas and Seafrost brands. During the three days there were exciting lucky draws, where customers won fantastic prizes. An impressive 700 customers attended the exhibition and all were suitably impressed and had a great time. 18 bidvoice issue 3 2013 Above: Private Label Brand Manager, Nichola English, chats to students from the International Hotel School about the products. Left: The Bidvest Foodservice Private Label stand. GROUP PANORAMA New business development director at BPL Maria du Preez has been appointed business development director of Bidvest Panalpina Logistics. Her portfolio includes sales, marketing and solution development. Her illustrious career at what was then Safcor Freight began when she worked in various departments in the Johannesburg-based airfreight operations, including customs, forwarding and import controlling. She left Safcor Freight to work for a recruitment company specialising in the freight industry, but returned in 1993. In May 2003, Maria was appointed the Maria has a wealth of experience in imports and Gauteng-based airfreight director and in October exports for air, ocean and road. She has secured 2005 she took over responsibility for both air and implemented complex supply chain solutions and ocean operations in the Gauteng region. for global accounts and has been part of various In December 2011 she was appointed director initiatives at BPL over the years. airfreight and supply chain. Maria was instrumental in successfully leading In addition to her numerous industry-related the project team in the design and roll out of qualifications, Maria served as non-executive BPL’s state-of-the-art secure warehouse facility director of the Cross Border Road Transportation adjacent to OR Tambo international airport. With Agency from 2006 to 2010. She holds a BCom, a passion for employee development, she has LLB and MBA and is currently working on her played an active role in the establishment of the dissertation to complete her DBA with the SMC BPL Academy. University in Switzerland. Strutting their stuff Bidvest Panalpina Logistics hosted a double stand at SAPICS, the world- renowned supply chain event, held in June 2013 at Sun City. SAPICS represents the interests of supply chain and operations management professionals in the global supply chain. “Through its training programmes and other initiatives, SAPICS promotes and facilitates training and development within the supply chain industry,” explains Jenny Retief, national marketing executive, BPL. “Bidvest Panalpina Logistics also hosted a SAPICS supply chain site visit at its Logistics Centre at ORT recently, which was a resounding success. “On a lighter note, we served about 200 cups of Nespresso coffee at our stand over the two days. It was one of the stands that attracted the most visitors. Some very successful business meetings Above: BPL staff manning the BPL stand at SAPICS. From left: Richard Jesson, Maria du Preez, Shaun Knoetze, Elaine van der Merwe, Alex Moir, Jenny Retief and Michael Templeman. were held and we have a number of sales leads to develop. This event is definitely one of the biggest and more exciting events on the BPL calendar,” says Jenny. Right: Lodi Borstlap (right) congratulates Henk Oberholzer from Telkom SA on winning the Nespresso coffee machine in a lucky draw at SAPICS. bidvoice issue 3 2013 19 GROUP PANORAMA First ladies tea An idea initiated and organised by Bidvest Panalpina Logistics’ commercial team was so successful that it is to become an annual event on the Port Elizabeth calendar. “With the growing number of women in strategic positions, we realised that we needed a platform to appeal to this group of high achievers among existing and potential clients as well as Bidvest employees. The ladies tea was held on May 23 2013 and was an opportunity to show clients and staff appreciation for their loyalty and support,” explains Bernadine Willis, business development manager, BPL. “The Bidvest companies who participated in Cheque handover from left: Heather Rauch, board member, Alternatives Community Centre; Wendy Heasley, director, Alternatives Community Centre; and Bernadine Willis, business development manager, BPL. support for social responsibility affecting women. An this highly successful event were: BPL, BidAir amount of R10 000 was donated to the Alternatives Cargo, Patleys, Prestige, SACD, Kolok SA, Bidvest Community Centre, which provides awareness Magnum, Waltons, TMS group, Afcom, Steiner, programmes to the community and schools and KMSA, Rennies Ships Agency, Bidvest Bakery acts as a resource for pregnant women in need of Solutions and Puréau Fresh Water Company. It was assistance and guidance. a great opportunity for these companies to network with each other and with prospective clients. BPL used the function as a platform to garner Wonderful prizes were donated and included beauty vouchers, dinner vouchers and the main Seugnet Brown and Maria du Preez from BPL. prize, a 7” Tablet sponsored by Kolok SA. Meet Phindile Ndhlovu Meet Phindile Ndhlovu, internal sales consultant at BPL who is grabbing the opportunity with both hands apply everything I had learned in practice,” she explains. She then joined BPL’s cadet programme, which teaches technical training. “Our training included visits to OR Tambo airport, customs facilities and warehouses, as well as interaction with the facilitators.” At the same time Phindile was Phindile Ndhlovu entered BPL’s Skipper programme hired as a permanent employee and promoted to controller on June 22 2013. This rising star was recruited by BPL for air. from Aha-Thuto Secondary School in Orange Farm. Her next role was sales support and within a few months After attending an induction programme in 2007 and Phindile became an internal sales consultant, managing matriculating, she joined the company in 2008. sales, clearance of shipments and break-bulk sales for the “What I like about the Skipper programme is that it is commercial division. “I have even managed to acquire new a NQF5 level, which is a diploma qualification. I am in my business for BPL and am meeting my target every month. second year of studying for a marketing degree through BPL as part of the company’s IDP.” From the start, Phindile proved her capabilities and enthusiasm. She was one of the top 10 to complete training on time and at the same I am proud of myself and proud to be part of BPL. I feel fortunate and grab the opportunities I have with both hands. “One day I want to see myself sitting in a management chair, preferably in marketing or as business development director,” she chuckles. “For now my short- time she gained hands-on experience. “I had an opportunity to join the term goal is to become a top sales person and a high flyer at BPL. The other day operations team handling the Denel SAAB channel. This taught me to I was referred to as ‘the famous Phindi’ so I must be doing something right.” 20 bidvoice issue 3 2013 GROUP PANORAMA Taking training to a new level Training is integral to our future. This is the message from Dave Walls, national skills and development manager at BPL. The BPL academy was recently registered with the Transport Education Training Authority (TETA) as an accredited training provider, which is another step in achieving BPL’s long-term vision, says Dave. core to achieving our transformation objectives,” “We have a dedicated team of people looking after Taking ownership of the supply chain the academy, which is divided into accredited training The ultimate goal is to take ownership of the programmes namely, technical, compliance, computer international logistics supply chain skills. “We and leadership training. We even run an accredited forklift driver training programme, which is offered to certain external companies. In addition, our internal client base is eager to take on our learners who are on says Dave. Transformation is a journey “Getting it right is going to transform BPL, says Natalie Unstead, HR executive. “It is so exciting to be part of an initiative that supports our transformation objectives and develops our employees internally. BPL actively manages its Individual Development Programme (IDP) and encourages its entire staff to participate in self-development. From left: Natalie Unstead, HR executive; Phindi Ndhlovu, internal sales consultant and Dave Walls, national skills and development manager at BPL. our learnerships. At any given time we have over 100 learners on learnerships,” he explains. want to be known for our people who are the most competent, while at the same time meeting transformation goals,” says Dave. The academy is available nationally at BPL’s 25 offices. At least 10 percent of the company’s current intention to try to accommodate most of the learners permanent workforce comprises ex learners. “We upon successful completion of the programme. They are able to obtain funding through TETA for a variety Developing the talent pool then spend some time at BPL honing their skills. We of core training, such as bursaries, internships, work BPL has identified a learning path for students, which identify those with high potential and we then put experience, learnerships and skills programmes,” develops them from the learning programme to a them on an in-house ten-month Cadet programme explains Dave. career. which teaches technical skills. This is followed by “We present our two-year learnership programme to “We have a learnership recipe which we are happy the Skipper programme, which is a leadership to share with other Bidvest companies. For further grade 10, 11 and 12 students at selected schools and programme that is taught every Saturday for nine information or advice, please contact Dave on: explain how it differs from tertiary education. It is our months at our offices. This pipeline of talent pools is +27 (11) 570 6000. New Panalpina CEO Peter Ulber has been appointed chief executive officer with effect from June 1 2013, replacing Monika Ribar, who has stepped down after 23 years. With Peter as the new CEO, Panalpina can go into a new era. Peter worked for Kuehne + Nagel from 1985 to 2011. As a member of the management board from 2008, he was responsible for Ocean Freight and Air Freight as well as global sales. bidvoice issue 3 2013 21 GROUP PANORAMA Buy Bidvest keeps its momentum Bidvest Magnum has more than doubled its revenue from within the Bidvest Group as a result of Group companies’ commitment to Buy Bidvest. Sales director Dave Mitchell confirmed the figure at Bidvest Procurement’s recent Buy Bidvest day in Johannesburg recently, the first of a roadshow that visited Durban and Cape Town. “We are very grateful to Derek Kinnear and Ravi Govender for events like these,” Dave told more than 200 senior representatives of Group Above and below: Delegates listening and taking notes. companies and around 30 contract suppliers at the all-day event. “We have certainly seen the benefits.” Company representatives were invited to tell their counterparts about their products and services and importantly, the financial benefits available from dealing with fellow Bidvest companies. “The Buy Bidvest days give Bidvest companies Peter Meijer, Bidvest South Africa financial director and Mpumi Madisa, Bidvest South Africa commercial director. an opportunity to sell their products and services to their Proudly Bidvest colleagues ” says Bidvest Procurement director, Ravi Govender. “Feedback confirms that delegates were able to broaden their knowledge of the Group’s offerings, which will result in them increasing procurement within the Group.” “Events like these are really important for Bidvest,” Group transformation executive, Gillian McMahon told the delegates. “Over the past three years, they have become better and better. Though we are a decentralised company, we are committed to buying Bidvest and with the diverse range of products and services available in the Group, there is no reason not to buy Bidvest.” “The value and deals available to Group companies are not limited to the Buy Bidvest campaign,” says Bidvest Procurement managing director, Derek Kinnear. “Bidvest Procurement has Steve Keys presenting the Bidvest automotive offering. also negotiated with our partner suppliers the best Graffiti, Internet Solutions, Kelly, Microsoft, MTN, proud to be associated with Bidvest” (Shell); possible deals for all Group companies and in many Netsurit, Protea Hotels, Praxis, Shell SA, Stortech, “Thank you for the opportunity to tell you more cases, individual employees.” Syspro, Toyota, Tsogo Sun Hotels, Vodacom and about us” (Wesbank); “It’s an amazingly useful Wesbank. Representatives from each also made opportunity” (Internet Solutions); and “Thank presentations on their offerings. you very much for allowing us to be part of the Contracted suppliers at the Johannesburg event included Busby, Caltex, CBR Marketing Solutions, Cisco, Datacentrix, Dell, DG Store, Dimension Data, 22 bidvoice issue 3 2013 Among their comments on the day were: “We are day” (Kelly). GROUP PANORAMA mymarket.com refreshed and revitalised mymarket.com, refreshed and reinvigorated, is poised to become ‘everybody’s market.com’. The memorable name and website will, of course, remain unchanged, but the revitalised businessto-business procurement solution has expunged the legacy of previous times and is trading with renewed efficiencies and enthusiasm. “We’ve recently completed a lot of development work in consultation with current clients,” says managing director, Dawood Tagari, “so that we’ve enhanced the efficiencies and savings for which the business has a proud reputation.” “More specifically, we’ve cleared a lot of historical bugs so that we can be more creative in developing systems to meet clients’ needs. Our system is now more robust, stable and efficient. The team is hungrier and we’re engaging with many new clients.” mymarket.com, a fully-integrated and customisable electronic platform, currently provides over 200 blue-chip customers countrywide access Refreshed and invigorated … members of the mymarket.com team from left: Veronica Toureiro, Dawood Tagari (managing director) Tyrone du Plessis, Marc Emert, Ronel de Kraker, Tiny Senosi and (front) Paul Morel (GM). our customers time and money,” says Dawood. The wholly-owned Bidvest subsidiary to software applications via the internet to procure established in 2000 uses world-class processes products electronically. and technologies to deliver innovative solutions For a full range of services for both buyers and for commerce and industry. Because it’s internet reduction in duplication of orders; reporting, supplier reconciliation and settlement; interfacing with accounting systems to eliminate duplicate data capturing, thus suppliers, the only requirement is internet access. based, clients need install no software at their own A number of system offerings are available: premises, making roll-out swift and trouble-free. E-Procurement; Dawood emphasises that mymarket.com is easy to allowing employees access to lowest available contract management; implement and use and is incredibly cost effective, rates for air travel, car hire and hotels, reducing request for quote solutions; offering a return on investment achievable in a costs substantially. capex ordering solutions; matter of months. providing a full end-to-end solution; and managing travel policies, traveller profiles and “Because we can customise, configure and business card and pre-printed stationery solutions; It gives management invaluable tools for: integrate the solution to meet clients’ exact full end-to-end travel solutions; and sourcing and supplier negotiations; requirements, they can very effectively manage recurring payment solutions. managing and enforcing supplier contracts, orders and purchases and eliminate maverick restricting users to order only approved items, “In the business of e-procurement, mymarket.com buying and paper-based systems,” he says. from approved suppliers, at approved pricing; automates and streamlines procurement business electronic ordering and PO sending; For more information or to set-up an onsite demo processes (including contract management and reducing costs and consumption: elimination please contact Marc Emert on +27 (11) 731 7600 e-ordering) to improve process efficiencies and save of maverick spend and or [email protected] bidvoice issue 3 2013 23 GROUP PANORAMA Stepping up at our bank Growth continues at Bidvest Bank. Our colleagues have just launched a new specialist division focused on medical sector assetbased finance. This is a type of loan where the asset you’re buying exchange specialist and now offer specialist attention acts as security or some other business asset acts as across several selected areas of banking activity. collateral. “We stay close to our areas of specialisation and The new division is headed by Byron and his team even closer to our customers. who will complement the new focus on asset-based “A doctor could come to us for forex ahead of an lending to medical professionals with asset-based overseas trip and for personal banking. We could finance activities in the commercial property sector, finance his vehicles for him. Our new division could an area in which they have plenty of experience. then provide asset-based finance on perhaps a new Our banking colleagues have been busy in the CT scanner while structuring a finance package to asset-based finance market for the past six years. enable his practice to buy bigger premises – with This type of lending previously took place in tandem personal service and competitive rates every step of with the bank’s fleet and vehicle finance operations. the way.” The potential for further asset-based lending growth Byron is confident the new division will deliver is so substantial it makes sense to treat the new focus continued growth as Bidvest Bank’s business model on the medical field as another specialisation and give ensures corporate and professional clients are served it even greater strategic attention. through a single point of contact. Momentum in the realm of asset-based finance is already impressive. In the last six years, 100-fold “Our model ensures personal attention,” he says. Byron Corcoran. growth has been achieved by our asset-based lenders. Says Byron: “Bidvest Bank is a niche bank. We grow because specialist expertise allows us to “We’re up against major banking industry players, but the ability to treat clients as individuals, not numbers, innovate and package deals at highly competitive gives us an advantage. We’ve got a solid base. We rates. We grew from our initial base as foreign plan to build on it.” First-class care from Prestige An external audit from Netcare head office in June 2013 confirmed the exceptionally high standard of the Prestige team, said Elmarie Janse van Rensburg, Occupational Health & Safety, Universitas Private Hospital, part of Netcare, in her email to Prestige. “I would like to congratulate Aletta and her team for the enormous effort that they put in daily to keep our hospital clean according to the required guidelines. We at Netcare realise how difficult this task is.” She added that housekeeping had scored exceptionally high and the auditors could not find anything unsatisfactory. “This audit was carried out in accordance with the new core standards required from the Department of Health. Aletta always goes out of her way to see that everything is according to the Policies and Guidelines and she demands very high standards from her cleaners. It takes a good leader to motivate such hard work from her staff. Thank you for a job well done to our cleaning team at Universitas Private Hospital. 24 bidvoice issue 3 2013 Front from left: Maria Seabi, Jemina Khumalo, Augustina Hugo, Jane Matthews and Belina Chobane. Back from left: Margareth Mpuru, Alestina Monnatlale, Maria Masiza, Maggy Pula, Elmarie Janse van Rensburg, Aletta Jasoni, Anna Khateane and Selina Thabethe. GROUP PANORAMA Going Platinum! Rock stars aren’t the only ones who ‘go platinum’. You can, too! Our colleagues at Bidvest Bank make it easy, thanks to their new international alliance with Visa, the global payments technology company. The bank’s market-leading World Currency Card™ has become the passport to automatic Visa Platinum status. You don’t even have to fill in an application form. Get a Bidvest Bank World Currency Card™ (which is your smart travel money option anyway) and Visa Platinum privileges are added for free. It all adds up to savings, upgrades and privileged access in numerous countries at numerous companies that are Visa Platinum partners. Bidvest Bank’s World Currency Card™ is the first travel card in South Africa to offer these benefits. Neil Capazorio, head of the bank’s Card Division, points out: “Visa Platinum status can be worth thousands of rands in privileges, rewards and savings on any overseas trip for both business and leisure travellers, while adding to peace of mind on issues such as purchase protection and extended warranties for goods purchased.” Purchase protection and extended warranty are important benefits. Visa Platinum purchase protection pays the user back in full for loss, damage or the theft of items bought with the World Currency Card™, while users also qualify for an extended warranty on all goods bought with the card. The bank now positions its market leader as a smart option that’s “as safe as a credit card, only cheaper.” Currently, there are 14 cards in the range. Cards in another four currencies are scheduled for launch in the coming months. The World Currency Card™ offers: Conversion rate certainty – the card is loaded with destination currency upfront, ‘immunising’ users from subsequent rand volatility No surprises on a traveller’s return – a problem affecting those who come home to surprisingly high credit card statements Cost effectiveness – card-users transact at a fixed exchange rate without a point-of-sale or merchant transaction fee Convenience – card activation is immediate and users can withdraw cash at any Visa ATM Added security through PIN and signature validation Cash-carrying risk is removed – the card is re-loadable at any time Spending can be tracked via text, email or online If a card is lost, 24-hour support ensures speedy replacement. With Platinum status on top, card-users can enjoy special privileges on a global scale. Platinum benefits are offered by hotels, hospitality groups, resorts, restaurants, upmarket retailers and many other travel sector service providers. Capazorio explains: “This means if you buy, say, an iPad with your Visa Platinum card and it gets lost or stolen you will be reimbursed in full for your purchase. “Good value is also vital and we believe the savings achieved through Visa Platinum privileges will be greatly appreciated at a time of Rand weakness when travel budgets face growing pressure.” The Platinum alliance with Visa comes as the World Currency Card™ is fast entrenching its market leadership over alternatives such as credit cards and cash. Just a few of the cards that are available. bidvoice issue 3 2013 25 GROUP PANORAMA First sub-agency World Travel is pleased to announce its first sub-agency in South Africa, United Europe (Pty) Ltd. The company was established in 2010 with the dream of making travel to Europe simple and cost effective. With efficient processes and passionate people, United Europe is paving the way to becoming South Africa’s premier European travel specialist as well as a European rail specialist. World Travel is the South African General Sales Agent (GSA) for Rail Europe 4A (RE4A), with a comprehensive portfolio of international rail products. RE4A is a joint venture of the French National Railways (SNCF) and the Swiss Federal Railways (SBB) and is the leader in European rail distribution worldwide. World Travel offers real-time availability at the best available fares through the RE4A unique distribution system, Euronet. Above from left: Nicci Buck, United Europe, operations director; Elana van der Walt, United Europe, travel consultant; Mark Buck, United Europe, managing director; Ben Langner, World Travel, managing director and Terri Wright, World Travel, manager. Left: Mark Buck and Ben Langner, celebrating the first Rail Europe 4A ticket issued by United Europe. East London’s good samaritan Friday July 5 2013 started out like any other for Nelson Nyiba, a driver for Bidvest Foodservice Multi-Temp East London. En route to Queenstown to do a delivery, Nelson and his crew came across a motor vehicle accident that had just occurred in a risky area, just before Stutterheim. They stopped to assist and found the driver of the vehicle unconscious. A crowd of people had already started gathering around the accident scene, when Nelson noticed that the driver’s wallet was on the passenger seat in plain view. He removed the wallet to prevent it from being stolen in the chaos and handed it to his operations manager, Wayne Roux. Nelson Nyiba stands proudly next to his truck. 26 bidvoice issue 3 2013 GROUP PANORAMA PinkDrive’s new wheels Budget Car Hire continues its support for PinkDrive with the handover of two fabulous Toyota Avanzas in April 2013. This is in addition to the Quantum sponsored by Budget since May 2011. Says Lindsay Versfeld, marketing and partnership manager, “After discovering what PinkDrive does, we decided it was an extremely important NGO to support. They do a tremendous job of getting the word out to rural communities as well as to all South Africans about a disease that has touched many South Africans. “Budget chose the Toyota Avanza as PinkDrive needs a vehicle to transport people to hospitals and clinics. We hope to grow the partnership and to Wayne Mee – operations director. Gaynor von Loggenburg – sales and marketing director. Grant Fraser – fleet director. Paulette McGhee – managing director. Stephan van Staden – financial director. Winston Guriah – commercial director assist PinkDrive in getting the word out about early detection to as many South African communities as possible,” says Lindsay. One vehicle will be stationed in Johannesburg and the other at PinkDrive’s Western Cape office. “We are proud to have Budget as one of our sponsors and we are extremely grateful for their generous sponsorship,” says Noelene Kotschan, founder and director of PinkDrive. KMSA wins EDP award KMSA has been awarded winner in the category “We are proud that our continual efforts to add industry representatives, nominates all EDP ‘Best production cut-sheet printer – high substantial value to our customers’ businesses are Awards. The bizhub PRESS 1250 series represents production’ 2013 by renowned European Digital gaining international recognition,” says Leon Minnie, outstanding professional solutions for industrial Press Association (EDP). An alliance of Europe’s product manager of production systems at KMSA. purposes: it combines a wide range of finishing leading digital print magazines, EDP boasts more A technical committee of digital print specialists, than one million professionals as readers. journalists, as well as technical consultants and functions with high output speeds. It is built for peak volumes of up to 3 000 000 impressions per month. bidvoice issue 3 2013 27 GROUP PANORAMA Seamless relocation The new site of financial services group, Alexander Forbes, has been heralded as a truly green building. Situated at 115 West Street in Sandton, the structure is both environmentally friendly and aesthetically striking. Mientjie van der Merwe, head of tax and special projects at Alexander Forbes Financial Services, says the equipment move was seamless. “KMSA did a brilliant job, sorting out any issues that arose quickly and efficiently, remaining professional, willing to assist and organised at all times.” Moving to the new premises involved relocating 150 printing devices. This was a particularly challenging process, explains Nic “KMSA worked extremely closely with Alexander van der Walt, Optimized Print Service (OPS) site Forbes and Baseline Project Management, the manager at Konica Minolta South Africa, as the company that orchestrated the entire move, in order departments were moved on weekends only over to plan the device relocation to the last detail,” a five-week period to minimise the impact on 2 000 says Nic. staff members. “Logistical issues had to be considered, like the As Alexander Forbes’ preferred document fact that the old building had only one elevator to the management and imaging supplier, KMSA was basement, from where the devices could be loaded also tasked with relocating the group’s bulk print onto the trucks. This elevator had to be shared by all room, while ensuring that essential printing services parties and we had to ensure that our trucks were continued to run at both buildings. ready and waiting at the right times for the printers.” KMSA Dash 4 Cash Hermon Vos, operations manager Konica Minolta Zululand in KwaZulu-Natal, was the lucky winner of a cheque for R120 000 in KMSA’s 2013 Dash 4 Cash incentive event. Held at The Venue in Melrose Arch, Johannesburg, the event saw 23 qualified entrants start the competition in a game of chance at the roulette table, with round two consisting of 10 entrants, before the winner was chosen from the final three. From left: Leon Minnie, product manager – product solutions; Hermon Vos; Sheldon Henderson, senior accounts manager – product systems and runner-up with Konica Minolta South Africa’s managing director, Alan Griffith. 28 bidvoice issue 3 2013 GROUP PANORAMA Silk by Design online store In keeping with online trends, Silk by Design is proud to announce the launch of an online store. To celebrate this exciting new venture, take advantage of the online special offer exclusive to Bidvest employees. For every online store purchase made on the www.silkbydesign.co.za website you will receive a 10% overall discount when using the coupon code S0613ONM01. Terms and conditions apply. Flyhalf Pat Lambie insures with Bidvest Bidvest Insurance is proud to announce a new invested partnership with Springbok and Sharks flyhalf, Pat Lambie. Gregg Murray, head of marketing at Bidvest Insurance said, “Pat stands for everything that the Bidvest Insurance brand does – young, professional, innovative, committed, trustworthy and hard working. It is a great fit all round.” Bidvest Insurance is very excited about this new venture and looks forward Silk by Design specialises in silk flowers, silk floral bouquets, replica trees, plants and more. to what lies ahead for this partnership with one of South African rugby’s most promising young talent. Good things come in small packages ViVAS, 3663’s exclusive wine and drinks company, is pleased to announce that the Small*{*But Perfectly Formed} range of wines has been named winner of Best Design and Packaging within the wine category at the UK’s prestigious Drinks Business awards 2013. In a joint venture with wine specialists Bibendum, ViVAS won the hearts and minds of judges with its range of single serving wines, each combining the most perfectly formed red, white and rosé varietal wines sourced from around the globe. With Pinot Grigio, Chardonnay, Shiraz and Rosé all available in 187ml single serving recyclable PET bottles, this range has been specifically designed to provide a wine solution for catering functions, large scale events and festivals. The label depicts a different animal for each grape variety and will appeal to its target market. Jenna Lee, ViVAS marketing manager, said the smallest measure of a perfectly formed creature and the concept of life incorporated into the wine label design is perfectly fitting for ViVAS, which literally means life. bidvoice issue 3 2013 29 GROUP PANORAMA Rally to Read reaches 40 581 pupils For the past 15 years the Rally to Read programme has been taking literacy to those who need it most. The premise of Rally to Read is a simple one – you need to be able to read and write in order to be educated. all this”, he said, pointing out the boxes of teaching aids surrounding him. “As we looked around this rudimentary facility we were humbled by the odds that are faced and the obstacles that are overcome on a daily basis. Teachers spoke of not having the tools to do their jobs and the excitement with which the learners and their parents greeted every book, pen and ruler told of their own hardships. Recognising this and the incredible need for better “Our second school, Reichenau Primary in the education in rural areas, sponsors join forces and Underberg, is a Mission Catholic School with no proper enjoy the privilege of delivering box libraries and other school buildings and the learners are packed in three sponsored material to the schools. Bidvest manages ‘classrooms. The roads are rough, facilities are basic and the entire programme and sponsors the management, grandparents raise most learners. The area is stricken administration and logistics costs to ensure that donations by poverty, yet the school and community’s spirit is from sponsors are free of administration costs. unbelievable. In 2013 Rally to Read reached 1 358 teachers and “We were again welcomed by singing children and engaged with 40 581 pupils over the ten rallies. Gailean parents. The principal, Mrs N Mkhize, is young and Marshall from Bidvest corporate office shares her dynamic and works very hard to enable her pupils to be experience. the best they can be.” “These materials are just what we “Saturday morning began with sponsors being divided into six teams and meeting at designated McCarthy need,” she said. “With these books we can do our jobs and educate our children.” dealerships in Durban at 05:00. After loading our vehicles The programme director, a grade seven pupil, was with box libraries, sports equipment and other resources so dynamic and charismatic that you could picture him for the schools, the groups departed for the hour-and-a- as a future CEO or President. He kept the sponsors half trip to breakfast at the beautiful St Ives Estate in the entertained with his wit and professionalism and ensured Natal Midlands. that the programme ran on schedule. “The rally coordinator briefed us on the rules for the day Schools are visited by the Rally for three years in a and expectations of the visits to the schools. Kwa-Pitela row, each year supplying materials for a different grade primary school was our first stop. The school had been or a different subject. The READ educational Trust, which ready for hours and pupils greeted our team with dancing works in conjunction with the Rally, visits the schools on and singing. Posters had been painted to welcome us and an ongoing basis, training educators to get the best out of parents, teachers and learners were all gathered in the the supplied material and teaching them how to implement small school’s grounds. the curriculum effectively. “Pupils eagerly ferried library boxes, stationery and “South Africa is a country of great disparity and supplies to the front of the school. Five teachers do an nowhere is this more evident than in the field of education. exceptional job of educating 121 learners and with some Rally to Read is a project that allows businesses and the remarkable results. The principal, Mr Reginald Ndlovu, public to narrow this gap and to grow the future of our proudly told us that prior to the rally programme pupils youth and ultimately our country. It is a project that has were averaging 38% and now they are averaging 63% for grown out of undeniable need and one that touches so literacy and numeracy. “So imagine what we can do with many more lives than the teachers and learners it helps.” 30 bidvoice issue 3 2013 GROUP PANORAMA bidvoice issue 3 2013 31 group panorama Reasons to love 3663 For the second year in a row, 3663 has been awarded top honours for its frozen own-brand products at the British Frozen Food (BFFF) annual awards. Nicky Dixey, own brand manager, commented, over 60 accreditations “The awards recognise quality and product from the Craft Guild development in the UK frozen food market of Chefs we continue and celebrate new product innovation. We are to demonstrate our delighted with our awards, which confirm that commitment.” Building on last year’s successful three awards, and innovation to our customers. With awards 3663 walked away with four silvers and one gold. now stacking up from the BFFF, BPEX and GOLD – Layered Chocolate Orange Truffle Torte. the 3663 brand continues to deliver quality SILVER – Panettone Bread and Butter Pudding. SILVER – Diced Herb Potatoes. And the winners are… SILVER – Seafood Chowder. SILVER – Somerset Brie and Beetroot Tart. Double success for 3663 For the second year in a row, 3663 has won two awards at the annual Foodservice Footprint awards 2013. These prestigious awards celebrate and recognise organisations that have excelled in sustainable thinking and execution in their commercial activities. 3663 scooped the award for Stakeholder Engagement, for raising awareness and helping to drive more sustainable behaviour internally and externally; and the Economic Sustainability award, for demonstrating the commercial benefits of its environmental policies. Heather Angus, people and sustainability director said, “It is a great honour for us to have won these two fantastic awards. By listening to feedback from From left: Anna Dolata, Jason Monckton, Bernadette Chamley, Becky Cagney, Mike Apps, Shirley Duncalf, Heather Angus, Cliff Cooke, Janine Pemberton, Clare Joslin, Lindsay Winser and John Lavelle celebrate a double award win for 3663. our stakeholders, we continue to ensure we stay one step ahead when it comes to achieving our business speakers in a dramatic stunt entitled “Waste: Mission was to raise awareness of the issue of food waste objectives. It is great to see that our policies are NOT Impossible”. Guests were surprised and amused and introduce the audience to 3663 Zero, the new delivering such fantastic results.” as waiters and waitresses at the event transformed waste management and recycling service available into 3663 food waste agents, complete with head in partnership with SITA. The scheme provides a fully award win, but heads were turned when the lights torches and refuse sacks and began running around comprehensive waste and recycling service to help went down and the music blasted through the the tables and collecting up the plate waste. The aim customers achieve zero waste to landfill. Not only did 3663 steal the show with a double 32 bidvoice issue 3 2013 GROUP PANORAMA Principal partner Bidvest Foodservice group is proud to announce it has become principal partner of Sunderland Association Football Club of the English Premier League for the 2013-2014 season. It is the ideal partnership as both organisations share a strong heritage in supporting the communities they serve in the UK and abroad, championing sport for all and promoting health and wellbeing. For Sunderland AFC, the partnership also aims to build on its growing affiliation with the African continent, kick started by its ground-breaking link up with the Invest in Africa initiative and recent collaboration with the Nelson Mandela Foundation. This collaboration is a first in world football. From left: John O'Shea, Keiren Westwood and Adam Johnson model the brand new 2013-14 Adidas home kit. The Premier League is broadcast in 212 countries around the world, with a global TV audience of 4.7 billion people who will see the Bidvest name From left: Sunderland AFC chief executive Margaret Byrne and Alex Fisher, managing director of BFS group. in lights next season. The sponsorship agreement includes: players’ shirts, perimeter advertising and involvement from the players in local community events in the UK. Sunderland AFC will be able to share coaching and business expertise with Bidvest Wits, one of the largest football clubs on the African continent. Sunderland AFC chief executive Margaret Byrne said, “We are delighted to be entering into From left: Gary Hutchinson, commercial director at Sunderland AFC; Brian Joffe, CE Bidvest and Margaret Byrne, Sunderland AFC chief executive. partner for us in the UK, where we deliver food and drink to over 50 000 businesses each week. a partnership with The BFS group and Bidvest. “While Sunderland will always be a club defined The groups’ credentials in terms of community by its proud regional history and heritage, in order community, setting up the Foundation of Light and support are akin to our own and this takes our club to move forward, we must build our reputation and now supporting initiatives further afield, mirrors the to a whole new level in terms of its international presence internationally.” Bidvest spirit of investing time and funds back into commercial activity. Brian Joffe said, “Sunderland AFC is the perfect The support that Sunderland AFC offers its local the markets in which we operate.” Renewable energy project SACD Freight in Cape Town has been awarded the opportunity to be part of the renewable energy projects initiated by the Department of Mineral and Energy affairs. SACD is known for its ability to handle an array of commodities, such as granite blocks, steel coils, iron ore, paper, timber, machinery and vehicles, in addition to the food and wine industries. Various projects have been secured for solar-powered energy parks, which are going up in the Northern Cape. Products handled vary from massive steel structures to fragile glass mirrors. These mirrors, together with the sun, play a major role in producing solar energy and have to be handled with extreme care. A special team, fondly known as the Nereide Warriors, is dedicated to handling the solar projects. The Nereide Warriors – front from left: Gavin Koetanie; Denver Lakey, import operations manager; Henry Jantjies; Steven Potso. Back from left: Marvin September; Ismail Petersen; Eugene Conradie, B&D; Wiseman Gladile, casual; Deon Janse van Rensburg; Oxley Caga and George Jack. bidvoice issue 3 2013 33 GROUP PANORAMA Is your desk hot? Hotdesking (verb. “to hotdesk”) is also known as location independent working, where workers do not have their own desks but are allocated work space according to their needs. By definition it means the sharing of a desk/seat/workstation by more than one staff member. Many companies have unused desk space, created real key to hotdesking is getting by people out on the road, on holiday or in meetings. everyone to understand just As the worker of today becomes increasingly mobile, what you hope to achieve right the workspace and number of workstations required from the start. by many companies is much less than the number of A hotdesking arrangement people employed. enables employers who However, according to hotdesking experts, Benchwork desking with Team Strike Operators chairs and FLO monitor arms. have staff that do not have this is actually somewhat misleading. “What overlapping shifts to make better hotdesking actually does is improve the intangibles use of the available resources. in the workplace,” explains Herbert Meyer, MD of “This system of working is also Cecil Nurse Business Furniture. “Factors such as well suited to firms who have staff attraction and retention come into play here. employees who are frequently Employees enjoy more autonomy, can make quicker out of the office, for example decisions and are empowered to manage their time sales people, so that space according to their needs and job requirements.” within the office does not Herbert says hotdesking can only succeed if the have to be allocated for them space issue is carefully considered. “An office full permanently.” of desks that people can plug into and use is not a Work habits are changing Diamond Systems desking with Kicca upholstered swivel chairs. proper hotdesking solution. Having a mixture of desks too. Nowadays an individual with power solutions and areas where people can sit may work in a lot of different and meet informally or formally is the real solution,” he places, at home, in a coffee shop, in hotels and at necessary for employees to have workspaces explains. airports for example. “Cecil Nurse understands that dedicated solely to them,” Herbert explains. businesses still need a physical space from which “Companies today need to make ergonomic office people need to arrange to meet, whereas a to operate and the people in them need furniture for furniture plans that will allow for this change in hotdesking solution means people interact more. The their workstations. However, it’s no longer always operation in the office environment.” Collaboration is often nipped in the bud because 3663 launches mobile site 3663 recently launched its new mobile-optimised version of its website, the first delivered foodservice company in the UK to utilise mobile-optimisation technology. Specifically designed to fit a handset, the device gives customers the freedom to order from a mobile device. Nicholas Weber, head of e-commerce at 3663, commented that 3663 has experienced an increase of nearly 300% in mobile visitors to its website, with over 20% of weekly visitors using a mobile device. “We believe mobile commerce can really enhance how our customers do business with us. Our mobile-optimised site requires no additional software or app to be downloaded and is extremely easy to use. We are confident it will deliver an enhanced customer experience when browsing and placing orders on our website from a mobile device.” Customers can browse the full product range, view promotions and take advantage of web-exclusive deals. Those with an online account can access their online order history and any quick lists they have created, whether ordering from a mobile, tablet, laptop or desktop computer. 34 bidvoice issue 3 2013 GROUP PANORAMA Auckland Fish Plant. Bidvest Exclusive Brands. Auckland trade show. Showing off in NZ Bidvest New Zealand held its 2013 foodservice shows for customers at 16 branch locations around the country. The shows had record attendances and left an absolute buzz in their trail. With so many food trade shows for customers to service customers. They are open to current and suppliers at the smallest show and 105 at the new Bidvest customers and afford an opportunity to largest, there was something for every customer. try out the Bidvest first for foodservice experience. Bidvest Fresh proved a winner all around the Business owners, chefs and front line staff are country, with stunning displays of vegetables encouraged to sample products, experience new bursting with goodness, as well as a fantastic products and talk directly to suppliers. Many draw spread of the best cuts of meat from Bidvest inspiration for their menu planning and eagerly await Butchery. The red-hot, showday specials resulted in these events. Each show is personalised by the a flood of orders. Fantastic prizes included a pallet local branch, so customers deal with local people. of stock packed with product from the sponsor, choose from, what makes these Bidvest shows This year suppliers varied from a local micro- suppliers and Bidvest Exclusive Brands. Well done unique is that they are designed specifically for food green grower to large multi-nationals. With 46 New Zealand, a fantastic effort from all branches. Hamilton trade show. Whangarei trade show. Bidvest Fresh produce. Energy-saving methods With South Africans concerned about increases in electricity tariffs, it was perfect timing to bring awareness to energy-saving methods at an exhibition held at Cape Town International Convention Centre on July 3 2013. Voltex took pride of place with its 10m banner. “The Voltex stand was fantastic,” says Billy Bennett from WACO, a subsidiary of Voltex. “It really encouraged people to become aware of the great benefits of our products.” According to the 2013 Statistics South Africa, a decrease of only 2.6% of the volume of electricity was reported between 2011 and 2012. In a nationwide survey conducted by the Department of Energy in 2012, 67% of South Africans said that they would be willing to use energy-saving light bulbs. Voltex has urged citizens to start using LED and other energy-saving devices so that the country’s energy usage may have a lesser impact on the environment. “There is a wide range of products available, even LED floodlights, which will dramatically decrease your electrical billing,” says Sean McCauley from Voltex Distribution. Front from left: Juanita Kanagan, Andrea Louw, Jessica Hitchcock, Shawn Roets, Jackie Goldhill and Fred Arendse. Back from left: Jannie Louw, Tony Smith, Bruce Clegg, Gary Paterson, Daniel Geldenhuys, Lizel de Jager and Sean McCauley. bidvoice issue 3 2013 35 GROUP PANORAMA Guillotine 1. Guillotine 2. Dahle trimmer. Silveray cuts to the chase Anyone working with paper, whether a professional or hobbyist, knows the importance of using guillotines and trimmers that deliver a sharp, slick and precise cut, every time. Distributed by SSC, Dahle rolling trimmers offer more advantages than any other, cutter with a perfected automatic safety guard, a front stop that can be including: long and straight cuts; a 90° line-up; strong guidance bar; and self– extended to 210mm and a two-scale bar with mm scaling for exact an 90° cut. sharpening blades. They can cut in both directions and require no power. Other models include the D533 A4 and D534 A3 guillotine. Both have ground upper and lower blades of Solingen steel that guarantee effortless, A straight cut is guaranteed. The range of guillotines from Dahle include the WD567, a purely professional precision cuts and paper clamps that protect fingers and hold work securely. Durable Teleindex the work-space enhancer ® Durable Teleindex notebox. Durable Teleindex Cubo. This range of contemporary desk accessories comprises a paper clip box, note box, tape dispenser and penholder. It is available in three chic colour combinations. If you prefer the more masculine square shape, the Teleindex Cubo range is for you. The only difference Durable tape dispenser. is instead of a tape dispenser, there’s a letter holder and a magazine rack. Go to www.officeactive.co.za. 36 Durable penholder. bidvoice issue 3 2013 Durable paperclip box. GROUP PANORAMA The highlights of STABILO Forty years since its invention, STABILO BOSS is still one of the world’s most-loved products. Günter Schwanhäußer launched these non-toxic, fluorescent markers in 1971. By simply over-marking rather than underlining text sections, they quickly caught on. Soon this highlighter was in everyone’s hands, from students to top executives. Since then, more than 1.9 billion STABILO BOSS highlighters have been sold around the world. That’s two every second and over 60 million a year. And to date, 108 million litres of ink have been used. Production capacity is currently up to 400 000 a day. If all pens were put together end-to-end, they could wrap around the world one-and-a-half times. STABILO BOSS is distributed by Silveray Stationery Company and is available from leading stationers and pen specialists. Paints fit for Rembrandt For one hundred years, the world’s most successful artists have chosen Royal Talens fine art products, distributed by SSC. Whether you’re searching for the miracle of light and dark captured by Rembrandt, the explosion of colour of van Gogh, or the geometric perfection of Mondrian, Royal Talens provides inspiration with a range of paints that includes oils, acrylics, and pastels. Royal Talens is not only for the experienced hand. The ArtCreation range was developed with beginners in mind. There’s a marvellous choice of affordable colour sets and a simple step-by-step plan to stir promising talent. Loads of fun As each new school term approaches, there are the predictable moans and groans from the kids until they must choose anything to do with their artistic goals. Then the Color’Peps range by Maped reminds them of the fun ahead. The range includes wax crayons, plastic crayons, oil pastels and colouring pencils, all available from leading stationers, pen specialists and retail outlets nationally. bidvoice issue 3 2013 37 GROUP PANORAMA New heights achieved Reaching new heights. Taking business to a new level. It’s all happening at Crown National’s warehouse in Cape Town. Forklifts throughout South Africa and the rest of the sub-Saharan continent, and its new, enlarged operation in Johannesburg positions it for growth and additional market inroads. It offers a full range of petrol or Bidvest Materials Handling has diesel engine and electric-powered delivered two specialised Nissan forklifts, pallet transporters, pallet reach-trucks to it, enabling staff there stackers, order pickers and reach to stack goods on shelves 10,5m trucks. It sells new and used units, offers off the ground, so helping to reduce long- and short-term rental contracts storage costs. and service and maintenance “Land is becoming more and more expensive,” says Crown National’s agreements on all makes, provides Western Cape general manager, Peter service and breakdown services on Nordejee. “So it saves money to make all brands and parts for all brands of storage facilities higher, rather than bigger in area. The higher you go the less expensive the storage cost per kilogram.” Each reach-truck is able to lift 1,2 tonnes as Crown National’s operations manager in Cape Town, Natasha Oosthuizen and Bidvest Materials Handling’s regional sales manager, Hansie Barnard, with one of Crown’s new reach trucks. “Many of the Bidvest companies use forklifts and other warehouse equipment,” says Pieter. “We’re pleased they are realising the advantages available to them not only from having a forklift company high as 11,5m, enabling warehouse staff to stack spices, marinade and packaging materials on its “We are pleased to have the support of Crown top shelves. “These are the first two we’ve sold at this reach,” says Bidvest Materials Handling managing in the group to support their needs, but from our National and our Cape Town branch is well larger parts warehouse and workshop to keep their equipped to provide the service and after-sales equipment operating at maximum efficiency,” he attention they need.” says. director, Pieter Fourie. “Normally, the reach is 10m. The sale was handled by Bidvest Materials It takes the 2 500 square metre Montagu Gardens Handling’s regional manager, Hansie Barnard. warehouse operation to a different level. forklifts. The company is the sole distributor of Nissan With a trading history dating back more than 100 years, Crown National is Southern Africa’s leading supplier of spices and other food ingredients. Sniffer dogs detect lizards Bidvest Magnum’s rhino-horn sniffer dogs – Rico, Heddi, Renaldo and Condor – are now helping to block attempts to smuggle sungazer lizards. Already trained to detect rhino horn and ivory, the dogs are also learning to pick up the scent of the reptiles, increasingly threatened by illegal collection and smuggling for the pet and traditional medicine trades. The National Zoological Gardens in Pretoria provided lizards caught in the wild (they don’t breed in captivity) so that their scents could be ‘imprinted’ on the dogs. Gloved handlers using sterile tweezers placed scent-absorbing cotton strips with no scent of their own in the sungazers’ enclosure, and then exposed the strips to the dogs for imprinting. Sungazers, regal lizards with mild temperaments and a hardy nature, are popular in the pet trade. They excavate burrows in open areas and shelter in them at night. Each morning, they poke their heads out and emerge if it’s sunny. Their posture of holding their head up and alert earned them their vernacular name. The typical warm-up period is followed by an active time of exploring the surroundings of the burrow for insects, the mainstay of their diet. The body spines of sungazers are sharp, but are not a problem during gentle handling. The tail is most heavily Renaldo. adorned and used as a defensive measure to block the burrow entrance against predators like snakes and mongooses. 38 bidvoice issue 3 2013 GROUP PANORAMA The Assegai Primary School (Durban) From left: Wayne Lawler, sales executive at Durban branch; Peter Ziqubu, sales executive at Durban branch and Blaine Leighton, UKZN site manager at Durban branch. Lush leaves for KZN schools The soil on tree number 6 028 was gently packed down on July 4 2013, bringing the total number of trees planted by Konica Minolta SA over the past five years to 17 678. under the Carbon Protocol of South Africa. By In each area, KMSA branch employees taking travel, electricity and paper usage into were thoroughly involved with the planting of account, the FTFA online carbon calculator provides the indigenous and fruit trees. Pieter van Zyl, a high level estimation of a company’s annual Pietermaritzburg branch manager, participated carbon footprint, as well as the number of trees it at a girls’ high school in the area and believes it will take to absorb that amount of carbon. is everyone’s social and moral responsibility to “Based on these calculations, we are proud to implement environmentally sustainable measures. state that the number of trees planted has already “Planting these trees not only mitigates our carbon Run in conjunction with the Trees for Home initiative offset KMSA’s carbon emissions, giving us a emissions, but also brings about environmental and of South Africa’s national greening and food carbon-neutral status,” says Alan. “From a social social benefits such as preventing water run-off, gardening social enterprise, Food & Trees for Africa perspective, activities such as studying for exams, settling dust, providing shade and shelter, lessening (FTFA), the project’s latest 2 007 trees were planted chatting to friends or even just dreaming of the noise and helping to beautify our city,” he says. at 40 schools throughout the greater Durban and future are a lot more conducive under a canopy of Pietermaritzburg areas. branches during our hot summer months. In fact, educated on the importance of proper ground “Since the inception of this project in 2009, we Prior to the planting, the school children were the beautification of schools has been linked to preparation, planting techniques and aftercare. have managed to create a veritable forest of trees,” improved academic performance. According to a After planting, the trees become the responsibility says Alan Griffith, managing director at KMSA. 2010 study entitled ‘Student performance and high of the teachers, learners and caretakers. This will school landscapes: Examining the links’, students ensure that the trees will thrive so that they might sustainability point of view. FTFA’s Trees for Homes performed better and were more likely to graduate be enjoyed by generations to come,” adds Gary initiative is a registered carbon offset programme when surrounded by nature.” Goadsby, Durban branch manager. The project is also quantifiable from a bidvoice issue 3 2013 39 GROUP PANORAMA Green up your marketing strategy With the increasing consciousness about environmental sustainability, companies are adding a ‘green’ element to their marketing strategies. Bidvest Execuflora’s new short-term rental division offers corporates the opportunity to show their true ‘green’ colours at conferences, exhibitions and events. Execuflora has been in the business of longterm plant rentals for 25 years and has been a part of Bidvest for 10 years. The business has shown healthy growth, reflecting the market’s willingness to green up corporate offices. Now Execuflora has a short-term rental division to provide plants in pots, plants in desktop pots, instant plantscaping and silk flowers on short-term rentals. Make your green strategy work Execuflora’s professional staff understand how to make your green strategy work at your event. Showing a green profile at your exhibition buys you kudos with your customers. Integrating plants in pots and instant plantscaping into your space will add beauty and improve your customers’ experience of your brand. Research shows that this encourages 40 bidvoice issue 3 2013 Bidvest Execuflora short-term rental division greenhouse staff. GROUP PANORAMA customer retention, and increases sales opportunities. The bottom line is that going green provides a great return on your investment. Why use plants at your event? They make your space friendly and welcoming Plants add beauty and balance They contribute to a healthy and productive environment Plants clean the air and improve the quality of your space Customers stay for longer in a beautiful environment This creates extended sales opportunities Design darlings Everything looks better with life-giving plants. Give your event requirements to Execuflora’s short-term design consultants, and they will present options of plants in pots, and instant landscaping, that will beautifully reflect the heart of the event. Improve visitor flow and add focal points Apart from adding green energy to your event, plants and plantscaping can be used functionally to separate one section from another, create pause areas, or simply calm people as they queue. If you are in a double volume space, 5 metre trees can add focal points. Shaun Armand, general manager of Execuflora’s short-term division says, “Plants breathe life into an event. When you have a beautiful green display, you make a stand for going green – it’s planet friendly. New look for HORECA Horeca Trade, long known for its sheer dedication to the foodservice channel, has recently announced the launch of its new and upgraded logo. This move comes as a first stepping-stone to a series of strategic initiatives aimed at strengthening further the company’s position in the foodservice channel. The core focus of the initiatives will be aimed at upgrading HORECA’s services to all its stakeholders; including the customers, the brands, the community and its very own employees. With this move, HORECA Trade intends to position itself as the leading partner to the foodservice channel as a whole; as opposed to being just another distributor with wheels and wall. brands such as: Storm, Pacific West, Amaltal and Seacrest. Lamb Weston is the ultimate potato quality brand in potato products and appetizers, whilst the one and only De Cecco pasta reigns over the dried pasta category. Chefmate (HORECA’s private brand) delivers to the oils and mayonnaise segment. HORECA Trade also has renowned Nestlé Professional as the brand for savoury solutions and Arla for the dairy range. All the sweet treats offered by HORECA Trade come from Sweet Street, as well as MRS Packaging that delivers high-quality waffles. In beverages, Acqua Panna, the official mineral water of the Worldwide Sommelier Association and S.Pellegrino, served in over 100 countries worldwide, are the finest mineral water products offered by HORECA Trade. The new logo aims at incorporating the key elements of the hospitality industry and centred on the idea of turning insights to actions. Hisham Al Jamil, HORECA Trade managing Your planet friendly statement appeals to your director said, “The new logo focuses on the core customers. It’s good for your brand and that’s good of what we do, and I believe it has the strength for business!” and power to translate our dedication, dynamic relationship management, quality and upgraded Bidvest Execuflora’s competitive advantage services as we embark on this new journey.” Costing: We supply healthy, life-giving plants in Many other initiatives are in the pipeline to help a range of pots that meets every décor need, at support HORECA Trade as a dynamic, reliable and competitive prices. focused partner. “We understand the changes in the Service: We have more than 20 service and delivery marketplace and we want to provide even better vehicles on the road in Gauteng, and we have offices services to further reflect our constant drive towards in the North Rand, East Rand, a Pretoria depot, as partnerships and relationships,” said Al Jamil. well as full branches in Cape Town and Durban. Our service ethic has been a key factor in our healthy About HORECA Trade: business growth. HORECA Trade is a dedicated service company Flexibility: Execuflora has a reputation in the interior to professionals of the foodservice channel. plantscaping industry for innovation, and we have HORECA Trade offers complementary Food and been the recipients of awards acknowledging Beverage Portfolio across the main categories in our good service and design through the Interior the foodservice channel, representing iconic and Plantscaping Association (IPSA). internationally recognised brands. We provide a design service to ensure that the With an extensive range, HORECA Trade plants reflect the marketing strategies and themes of specialises in nine categories, each with its the companies we work with. respective brand. Emerald Valley and ULSA are For more information contact Shaun Armand at 082 719 0110 or Janet Peace at 082 804 8558. highly recognised meat brands for their premium and superior taste. Seafood has four well-known bidvoice issue 3 2013 41 GROUP PANORama Bidvest heart team upbeat one year on … Upbeat … that pretty much sums up the mood of Bidvest’s heart pioneers one year after our Group invested in the development of low-cost devices with the potential to save thousands of young lives. Our investment of R18 million in equity funding at The other shareholders – along with Bidvest – Strait Access Technologies Holdings (SATH) was are co-founders: Prof Peter Zilla, head of UCT’s our contribution to the development of cost- Christiaan Barnard Department of Cardiothoracic effective alternatives to expensive open-heart Surgery, and the other researchers who pioneered surgery. initial development work, Dr Deon Bezuidenhout The aim is to assist those suffering from and Prof David Williams. rheumatic heart disease (RHD) by replacing cheap to make and easy to insert. There are 78 SAT is currently working on three promising developments million RHD suffers worldwide, but the victims most Deployment device at risk come from low-income groups and live in The objective is to develop a device that can deliver developing countries. a prosthetic heart valve without having to open a damaged heart valves with reliable devices that are Expensive procedures and sophisticated patient’s chest and can be used without having to monitoring systems might be an option in advanced hook the patient to expensive monitors. The device economies, but they are simply unaffordable in has to be so simple to use there is no need to call in marginalised communities in poor countries. a cardio-thoracic surgeon. SATH and its operating subsidiary Strait Access Technologies (SAT) intend to change all that. SAT chief operations officer Heather Coombes points out: “Currently, millions of RHD patients go untreated because open-heart surgery is too costly and not generally accessible in developing nations. “The challenge is to develop solutions that are cheap to implement and do not rely on monitoring One year on, the SAT team has developed the surgeons in the health services of many Third World countries. Therefore, our devices must be relatively easy to insert.” Since our investment, SAT has brought together first prototypes. Two systems are in development. The original mechanical expander design is in its second prototype design. Another option, a balloon design, a fully functioning team of highly motivated allows those treating the patient to approach the specialist engineers and technologists. heart through the femoral artery – the big artery in They are based in Cape Town and work closely the thigh. equipment as poor rural areas lack facilities and with UCT. Research at the university first highlighted resources. the possibility of a new low-cost approach to RHD an open-heart operation. However, monitoring treatment. Subsequently, UCT became one of the equipment is necessary as well as specialist shareholders in SATH. training. This does not disqualify the approach “Another key constraint is the lack of specialist skills; specifically, the dearth of cardio-thoracic 42 bidvoice issue 3 2013 This is a much less invasive procedure than GROUP PANORAMA from further development as it could have broad pericardial valve as this has become the industry up to simulate a functioning heart. This customised applicability in the First World. standard for artificial heart valves and success here set-up is ideal for prototype testing. “The prototypes have been tested on the bench in an explanted heart rig,” says Heather. “We will begin animal trials in October.” Intellectual property rights have been secured for both of these designs. will ensure speedy access to the market. “We are working on the second prototype of both Several prototypes have been developed, confirming the proof of concept for this approach. the polymer and the pericardial leaflet design while The team is about to integrate the designs into a we are prototyping the third stent design. single device and is set to start animal testing in “We are testing the prototypes in a pulse duplicator (which mimics the functioning of the October. SAT is currently applying for further official Heart valve heart) and plan to conduct two sets of animal trials funding on all projects. Last year, the government’s The team is also working on a synthetic valve later this year.” Technology Innovation Agency helped the project designed to be crimped down on to the deployment get under way by committing R12 million in funding. device. The first prototype has already been finished Mitral clip and patents have been filed on the design of key This is a clip to be fitted to a mitral heart valve valve components. (so-called because the dual flaps of the valve look These include design of the stent and the leaflets. Our CE, Brian Joffe, is heartened by progress to date. He says: “It’s gratifying that the SAT team like a mitre). The device under development at has managed to develop prototypes and file for The stent is the frame that the leaflets (or flaps) SAT would clip the two leaflets together near the patents so soon after beginning work on the of the valve are attached to. The stent provides point where regurgitation occurs without having to commercialisation of these life-saving devices. support to the leaflets and secures the device in the open the patient’s chest and without the need for correct position within the heart. sophisticated monitors. The valves are designed to cure the regurgitation After only a year, the team is ready to test the or “back flow” that is a major problem for RHD proof of concept for what the SAT technologists call sufferers and can be life threatening. “the navigation and orientation system”. This means A patent has also been filed on the polymer valve while locating the area where regurgitation is polymer was developed with the help of taking place. and biotechnology. Heather notes: “We have also designed a of South African heart pioneers.” the method of positioning the device over the mitral material used in the valve’s manufacture. The Dr Art Coury, a leading expert on polymers “We are Proudly Bidvest and we can certainly be proud of the progress made by this new generation SAT has filed a patent on the navigation, orientation and anchorage systems. Testing equipment has been designed and set bidvoice issue 3 2013 43 GROUP PANORAMA First Bidvest employee to receive a cochlear implant When Anderson Bonde was a nominee for the “best service technician” award for the East Rand branch at the Execuflora annual awards dinner last year, he did not realise that it would change his life forever. Anderson was nominated for the award owing to his excellent service at BCX head office, an Execuflora client. He has been permanently located at BCX for five years and they have been very supportive of him, especially as he is deaf. Anderson lost his hearing 13 years ago. When Alan Fainman, Execuflora chairman realised that he was making an award to a deaf man, he immediately put in a motivation for Anderson to receive a cochlear implant through the Hear For Life Foundation, an organisation founded in 2005 by 94.7 and financially supported by Bidvest. BCX had already initiated pre-testing for the cochlear implant, to establish Anderson’s percentage chance of success. As the process of Godfrey Dhliwayo, general manager at Bidvest Execuflora’s East Rand branch and Anderson Bonde, the very first Bidvest employee to receive a cochlear implant from the Hear For Life Foundation, an organisation founded by 94.7 in 2005 and financially supported by Bidvest. Godfrey Dhliwayo, general manager at Before the operation, Anderson confided to the implant is very costly, Anderson was grateful Execuflora’s East Rand branch, has walked Godfrey that he was looking forward to speaking to when Bidvest decided to step into the gap and lead alongside Anderson through the process of his family who currently live in Zimbabwe. And he the way for him to become the very first Bidvest evaluation, surgery and now, the slow road to could not wait to hear Whitney Houston again. employee to receive a cochlear implant. full recovery of hearing. “The audiologist is very The six hour operation was done at Milpark Robbie Strang, Execuflora MD got wind of his impressed with Anderson’s progress,” says Godfrey, request and has arranged, with the kind help of Ravi Clinic on May 28 2013 and now Anderson is going who not only delivered Anderson into surgery at Govender, Bidprocure director, to turn this wish into through the process of therapy to learn to hear Milpark, but has personally driven Anderson to each a reality, and Anderson will soon be the recipient of again. It takes 3 – 6 months for the brain to adjust pre- and post-op session. “One-on-one, he can a cellphone sponsored by a Bidvest supplier, and to interpret sounds into meaningful conversations. hear,” he enthuses, “It’s a miracle!” an iPod, preloaded with songs by Whitney Houston. Congratulations SACD Durban SACD Durban would like to congratulate Nico Gunter and John Mthethwa on passing their NQF 2 service mechanic qualification. This outstanding achievement is the result of lots of hard work and dedication and we take this opportunity to wish them both every success as they continue in their studies. 44 bidvoice issue 3 2013 GROUP PANORAMA 50th cochlear implant April 29 2013 marked the 50th cochlear implant made possible by the 94.7 Bidvest Hear For Life Trust as threeyear-old Monica du Toit had her hearing restored at the Netcare Linksfield Hospital. Since its establishment, the 94.7 Bidvest Hear For Life Trust has helped a number of hearing-impaired people regain their hearing and has raised an impressive R10.8 million. Netcare has also been a vital partner to this Trust and plays a pivotal role in making these implants possible. Senior surgeon of the implant programme, Dr Maurice Hockman, says that working with The 94.7 Bidvest Hear For Life Trust is an initiative the Trust as well as each recipient has been an that was established by 94.7 Highveld Stereo and amazing experience. partner Bidvest in December, 2005. This trust was “It has been a dream come true to assist in setup as a result of a Christmas Wish request that providing the gift of hearing. the station had received and aims to assist people “I am blessed to be working with the 94.7 who are less fortunate and in need of a cochlear Highveld Stereo, Bidvest, Netcare and Southern implant. ENT teams who each give selflessly of their time “All of the recipients have suffered hearing loss and resources,” added Hockman. at some point. Seeing them get it back through Chief executive of Bidvest South Africa, this project is most rewarding,” said Terry Volkwyn, Lindsay Ralphs, committed to another chairperson of the 94.7 Bidvest Hear For Life Trust commendable five-year partnership. “It is a and CEO of Primedia Broadcasting. “Through these privilege and a unique opportunity to help people operations they are once again able to lead normal, get their hearing back,” said Ralphs. active lives.” Monica’s parents became concerned when she If you know of anyone who is in need The cochlear implant will allow Monica to regain of a cochlear implant, please visit seemed to ignore them when they called out to her hearing and restart her language and speech www.hearforlife.co.za to find out more about her. She also communicates mainly by gestures. development. this wonderful initiative. Voltex sponsors CHIETA competition Nine finalists vied for top honours at the inaugural CHIETA national artisans skills competition. Held at the Nuclear Energy Corporation of South Africa (NECSA) in Pelindaba from May 14 to 16, round three learners were given a simulated commercial industrial installation to develop and wire correctly. They were also required to design and wire a Star Delta starter motor. The final part of their task was to conduct an installation test (right). Voltex sponsored over R200 000 worth of equipment used by the electrical trade competitors. Nick Gerber, tender/projects manager at Voltex, says the competition was well organised and the young apprentices produced work of a high standard. “At Voltex we believe that this kind of competition will go a long way towards bringing top quality artisans back into the industry and we encourage all companies to send their artisans to next year’s competition,” he said. Above from left: Benjamin Murphy, Voltex Pretoria North; Trevor Channing, CHIETA group governance executive; Lindiwe Mazibuko, CHIETA artisan development administrator; Tshidi Magonare, CHIETA artisan development manager; Johan Hattingh, Voltex LSis; Danny Motlauthi, Nuclear Energy Corporation SA; Nick du Plessis, P&T Technology: chief moderator – skills competition and Nick Gerber, Voltex North East region. bidvoice issue 3 2013 45 GROUP PANORAMA Above and below: Wind turbines. Back row from left: EC Sampeur, senior foreman; J du Toit, senior foreman and E de Kock. Middle row from left: K Solo; M Visagie; RP Maarman; A Julies; I Vraagom and P Titus, operations manager. Front row from left: G Fortuin; G Makalima; R du Toit; F le Fleur and A Johannes. Wind power off-loaded Stevedoring, warehousing and transport company, Bidfreight Port Operations (BPO), successfully off-loaded the first consignment of wind turbine parts from MV DA YU XIA in the Port of Saldanha. The company was contracted by the shipping line COSCO to perform all the stevedoring activities for the project. A total of 4765.9 metric tonnes was safely offloaded. Thanks to the whole team involved in safely bringing the turbine parts from the vessel to the quayside, as well as to Rennies Ships, which handled all formalities and co-ordinated the operation between all parties. 46 bidvoice issue 3 2013 Below from left: F Filander, crane operator; J du Toit, senior foreman and F Griffiths, crane operator. GROUP PANORAMA Our consumer division Home of Living Brands is a focused business specialising in the sales and marketing of branded household durables. Our route to market is through major retailers. We are involved in manufacturing, importing and Personal Care, Appliances, Satellite and TV distributing branded household small appliances. Accessories, Electrical Accessories and Multimedia We have achieved a leading position in the local Accessories. sub-Saharan Africa and the Indian Ocean Islands. Home of Living Brands’ strategy is to achieve and sustain competitive advantage through market, providing a wide range of consumer Part of the company’s growth strategy entails electronics, small domestic appliances and the expansion into Africa which will form part of the term relationships with suppliers and retailers while associated products under a combination of company’s long-term growth prospects. Acquisitions continually improving operational efficiency; and proprietary and licensed global brands. will enable Home of Living Brands to introduce new to grow through extensions into related products, brands into our portfolio and boost expansion into categories, services and geographies. Our key categories are: Houseware, Outdoor, powerful, well-positioned brands, strong, long- Expanding our reach Bidvest company, DEVELOP South Africa, has broadened its national reach, establishing a strong presence in Cape Town with the appointment of local authorised dealer, Ikon Office Technology. “DEVELOP is now represented in 56 countries across the globe,” says Marc Pillay, general manager of DEVELOP South Africa. “Our partnership with a company like Ikon Office Technology certainly sets the standard Willie Pansegrouw, director at Ikon Office Technology and Riann le Roux, director at Ikon Office Technology. Marc Pillay, general manager of DEVELOP South Africa. for expansion of our local brand through trusted toner and parts in our machines, something that on our customer friendly agreements. With partners across South Africa.” Riann le Roux and has had a remarkable effect on the equipment’s a small team of sales people, customers are Willie Pansegrouw head Ikon Office Technology. uptime and long-term durability.” guaranteed personalised service. Our partnership Says Riann, “We are privileged to have a Adds Willie, “Our agreements do not include with DEVELOP South Africa and its focus on our dedicated service company to look after our most clauses incorporated by many other companies, success and the wellbeing of our clients makes valuable assets, our clients and their equipment. such as automatic rental renewals or charges our delivery of world-class solutions far smoother,” We do everything by the book and use only original for services not yet received. We pride ourselves Willie concludes. bidvoice issue 3 2013 47 GROUP PANORAMA ORT SA volunteers on their way to Mandela Day at Alexandra primary schools. Robyn Smookler, ORT SA staff me mber with a young pupil at the Denver Prim ary School on Mandela Day, 2013. ORT launches Bill of Responsibilities ORT SA created a fun, interactive educational game called “ORT 2 B RESPONSIBLE”, which is used to teach children to be aware of their responsibility in ensuring they receive the best education possible. The game is based on the Bill of Responsibilities, which mirrors the South African Bill of Rights. The game was introduced at ORT SA’s Mandela Day programme in July 2013 and supports the ORT vision of ‘educating for life’. Grade 4 to 7 pupils were assisted by over 100 volunteers to roll out the project to disadvantaged schools in Alexandra. Children at Bovet Primary School playing the ORT 2 B RESPONSIBLE game. Mr Mashishi, headmaster at Skeen Primary, said, “We had a wonderful time. ORT SA made our day.” Ariellah Rosenberg, head of the educator empowerment department which runs the projects together with Bidvest, said South Africa is the only country in the world that has adopted a Bill of Responsibilities. “What better way to inspire the youth of South Africa than with a fun game with an educational message? ORT SA strives to teach skills to a new generation so that they can commit to the ethics and values of the Bill of Responsibilities,” she said. 48 bidvoice issue 3 2013 GROUP PANORAMA Preventing fraud Help us protest Bidvest against fraud! It is unethical to accept kickbacks or bribes Corruption Harassment Intimidation We are committed to conducting healthy Blackmail business practices which support our company values of respect, honesty, We have now expanded the Tip-off’s integrity and accountability, ensuring a stable contact options to include an ‘SMS’ option. employment environment and the ongoing All you need to do is text the following: success of Bidvest. “Please call me – Bidvest” to 32840 (SMS If you are aware of any wrong-doing at work – report it! will cost R1). A member of the Tip-off’s Anonymous team will contact you. The other services remain in place. Anyone Take a zero-tolerance approach to: can use the free call line 24 hours a day, 365 Theft days a week (from a landline), email or post Bribery a written report. All contact made is strictly Fraud anonymous. Anti-competitive behaviour Let your voice be heard! Report fraud unethical beh, corruption and aviour. Anyone can cal year in English l us 24 hours a day, 365 , Zulu, Sot days a ho, Xhosa or Email: Bidves Afrikaans. [email protected] Freepost: TipKwaZulu-Natal offs Anonymous 138, Umhlanga Rocks 4320 , Free Call: 08 00 50 60 90 A new global printer Pantum offers a full range of competitive laser printers and multifunctionals to the global market and is dedicated to becoming one of the world’s top five printer manufacturers through consistent investment and long-term commitment to the printing industry. carbon footprint, less waste toner residue and low ozone emissions. Pantum MFPs are ideal for small- to mediumsized businesses that need to handle many document processing tasks in a small space. Meeting all your print, scan and copy needs, these products are a delight for efficient managers. Userfriendly and economical to use, they are a great Pantum P2050. printing investment. Pantum’s single function printers meet the quality demands of growing businesses as well as those Built to last and work efficiently, Pantum printers’ with large-scale operations. Enjoy reduced output reliable designs and robust construction, used time and lower TCO while you efficiently manage in conjunction with Pantum’s long-life, high-yield your printing needs with these tireless, cost-saving consumables, will offer many years of hassle-free printers. Pantum’s high quality, high-yield toner cartridges ownership, with fewer paper jams. deliver outstanding print quality and trouble-free Sturdy metal frames and solid steel roller bars (instead of plastic bars and hard rubber rollers) ensure the printer engines’ longevity. Pantum P3205DN view from the right and below: from the front. operation and help to lower the total cost of ownership significantly. Pantum printers boast the lowest total cost These robust and sturdy machines and of ownership in their class. These high-quality consumables are available at your nearest machines offer long-life performance and very low Stationer, Kolok SA, www.koloksa.co.za; operating costs. www.pantum.com; [email protected] Pantum printers are eco-friendly with a low [email protected] bidvoice issue 3 2013 49 GROUP PANORAMA A stitch in time saves nine through PinkDrive PinkDrive is an initiative of Cause Marketing Fundraisers, fast becoming one of South Africa’s best-loved community initiatives, whose aim is to create an accessible breast cancer education and screening programme for all South African women. The PinkDrive initiative currently powers two mobile breast check units. The mammography unit travels with qualified nurses to approximately 108 community clinics throughout South Africa. The mobile unit hosts educational talks about breast health, breast cancer and the importance of early detection, as well as providing free clinical breast examinations performed by registered nurses. Thanks to sponsor, Bidvest, the PinkDrive mammography unit visited public hospitals throughout KwaZulu-Natal for five days during May. In collaboration with hospital staff, free mammograms were offered to women without medical insurance. Hospitals visited included Madadeni in Newcastle, Ladysmith, Grey’s in Pietermaritzburg and Addington in Durban. On the final day, Dr Sibongiseni Dhlomo, KZN MEC of the Department of Health, attended the proceedings. During the week, PinkDrive performed over 130 mammograms for free to men and women who, without this assistance, would not have been able to afford this vital breast health service. Says Noelene Kotschan, director and founder of PinkDrive, “Hospitals and clinics across the country are inundated with patients needing mammographic services, some waiting for more than two months to get an appointment. PinkDrive and the KZN Department of Health have endeavoured to improve the situations of women and men in KwaZulu-Natal by providing these necessary services. Without Bidvest’s sponsorship, PinkDrive would not have been able to travel to KwaZulu-Natal and provide these services. It is great to have such an amazing sponsor backing us.” 50 bidvoice issue 3 2013 PinkDrive radiographer, Debbie Goodall, and the District Health Manager for Pietermaritzburg, Mrs Zuma-Mkhonza preparing to have a mammogram at Greys Hospital. Above and below: Mammography patients filling in documentation at Madadeni Hospital. GROUP PANORAMA Better security through technology The days of casino security enforced by big burly men walking around in black suits are over, says Ray Gouveia, product specialist at Global Payment Technologies. “Casinos now have sophisticated technology to outside. If there is excess money in the float, the protect their assets and customers. It is common cash-in-transit company will be notified to pick up knowledge that there is a lot of cash at a bank the money. and a casino so the money and more importantly, Cash on hand can be adjusted according to people’s lives, need to be protected,” he says. “In the business requirements during the day and the a recent Carnival City heist, the robbers got away system will also balance the cash at the end of a with an undisclosed amount of cash after breaking shift. There are also multiple locking devices such into the vault. Technology is the only way to make as one-time passwords and time delays. casinos less attractive to robbers.” “The investment in a modern security system will One such technology is the Sumetzberger eventually pay off as insurance costs will decrease, tubing system, a pneumatic tube system that was there will be no over-the-floor risk and cash will be originally developed in Austria in 1921. With a 100% processed for an entire centre,” says Ray. success rate, the system transports cash to safes, Most casino crimes are executed with inside ensuring that very little cash is at the tellers or in an knowledge. The new technologies can now accessible vault. Cash is always locked away and is eliminate planned crime as the information is no never vulnerable. longer readily available. The computer knows the When the tubing system is used in conjunction With the cash recycling system a teller hardly amounts available, not the teller, there is no longer with the cash recycler systems, the casino is even ever has to handle unnecessary cash. The money one person with the keys and even for those with safer. These recycler systems have also been gets deposited and a predetermined amount is the knowledge, the delayed response safes render implemented widely in banks, resulting in the now kept on site for a float. When the amount of cash the safe inoperable for at least fifteen minutes. customer friendly face-to-face banking designs, drops below the preset amount an alarm will sound An added advantage of an online system is that with tellers no longer behind bulletproof glass and the required notes will be deposited from the managers can track the flow of money remotely by shouting to make themselves heard. safe. No money is therefore brought in from the logging on to the site. bidvoice issue 3 2013 51 group panorama Beauty is in the eye of the beholder Leon Steyn all comments and information whatsoever is placed Human resources executive, Bidvest TMS voluntarily in the public domain. It therefore is advisable for any employee of any The person most popularly credited with this phrase, hailing from the late 1800s is Margaret Wolfe Hungerford. One cannot think her ever imagining that anyone would use her phrase in the 2000s in the context of technology’s darling…social media. Well, today it is! company to refrain from publishing defamatory, derogatory or negative statements or information about the company concerned or a superior, as legal steps could be taken resulting in some potentially severe penalties. It should also come as no surprise arising from social media slander and character that that dream job may well never become a reality assassination, employees who announce and share and the applicant will never know why… their discontent about their employer or boss, should Let it also be stated, unequivocally, that social be aware of the career risks associated with this media is a very powerful and positive tool which type of behaviour. In spite of rigorous legislation can be used to reach millions of people and convey protecting the rights of individuals, more and more helpful information. This article is not just about The freedom from corporate server firewalls and recruiters are scanning social media to glean what social media it is about human resource capital and nosey bosses has come to many employees they can about the ‘real’ person they intend to recruit. how individuals can grow and develop their own in the form of social media, Facebook, Twitter, The potentially best person for the position, quickly intellectual capital (and build their employer’s human LinkedIn, WhatsApp?, BBM, The Grid, blogs, vlogs, fades when unsavoury, rude or uncalled for material capital base) or how they can, by not being careful, YouTube and a myriad of others. The freedom to is spotted on social media. Or an existing employee limit their own growth. Even worse, they could find communicate, share pics and stories and generally who lives a double-life and seems perfectly happy themselves amongst the more than 25% of South have a blast speaking their minds. Such freedom and then proceeds to criticise their employer or African citizens who have no employer whatsoever. and some of it, virtually free at that, is priceless! makes derogatory remarks about a superior. Just in We all have a moral obligation to be the best we Did we just say, nosey bosses? Yes we did and we case some people think it is illegal to read and form can be, contribute to the wellbeing of our loved ones, would also like to add, clever recruiters! an opinion about information on Facebook, the terms grow our employers’ profitability and most of all and conditions of Facebook actually stipulate that contribute to the economic growth of our country. With the recent examples of convictions Two Oceans Marathon The Bidvest Paperplus team participated in the Two Oceans Marathon for the 5th consecutive year. The day was a great success and enjoyed by all. We are proud to announce that Bidvest It was an early start on a cold and dark morning, Paperplus won the ‘best refreshment station.’ with most of the helpers arriving at 05:00. Congratulations to the team. Everybody worked together to ensure that the Bidvest brand was showcased in the best possible way. All the businesses in Cape Town were represented and the refreshment station was well branded with staff members kitted out in navy Bidvest Paperplus t-shirts and caps. Our helpers were on the ball, always ready with refreshments and to lend a hand when needed. The Bidvest runners got an extra special cheer when they ran through our refreshment station. 52 bidvoice issue 3 2013 Our journey has been as follows: 2008:Finalist 2009:Finalist 2012: Outstanding refreshment station 2013: Best refreshment station Each year we strive to be better than the last and to always uphold the Bidvest name. if you were there please give us some feedback by emailing marketing@lithotech .co.za OUR PEOPLE Appointments at Voltex Voltex Gauteng has made the following appointments: Andre Strydom has been appointed depot manager, Denver and Nicky Vermeulen depot manager, Alberton. Brian Gordon and Swift Ramdayal will be joint branch managers, Reuven. Brian will handle local activities and Swift will take care of exports. Alistair Phillips will be taking on a specified role at Voltex Reuven. Andre Strydom. Nicky Vermuelen. Brian Gordon. Swift Ramdayal. Melbourne and Perth win awards for excellence Bidvest was the recipient of two awards at the Foodservice Suppliers’ Association of Australia (FSAA) awards for excellence. Bidvest Melbourne was awarded for Victoria Metro and Bidvest Perth for WA Metro. These awards are the result of rigorous judging by both suppliers and most importantly customers. Congratulations to the hardworking teams for winning these awards in the face of heavy competition. Other branches were listed as finalists in the competition and they can be proud of their nominations: Bidvest Sydney, Canberra, Geelong, Brisbane, Cairns, Adelaide, John Lewis Adelaide, Darwin, and Hobart. From left: Peter Crowe (accepting on behalf of David Houston) with Vince Crawley. From left: Anitia Sprigg (Bidvest Melbourne) and Vince Crawley. Congratulations to all for an impressive result in a competitive market. Leitz wins red dot award It was an unforgettable moment for Leitz when its revolutionary desktop multicharger for mobile devices (pictured right) was awarded the coveted red dot for successful design creation. A red dot is one of the world’s most prestigious quality seals. The competition for product design concepts and prototypes started in 1995 and is held annually in Singapore. Judging of the 2013 competition took place in April and with 4 662 entries to assess, the 37 jury members faced a formidable challenge. The red dot museum in Singapore has approximately 2 000 products on display and is the largest exhibition of contemporary design worldwide. This prestigious award proves that the Leitz commitment to continual research and development ensures world-class innovation and quality and guarantees performance. Leitz is distributed in South Africa by SSC. bidvoice issue 3 2013 53 OUR PEOPLE SCC wins coveted award Congratulations to SSC on being awarded the Esselte Distributor of 2012 for distribution of the most Esselte brands represented in one country. Since being appointed a distributor for Esselte products, SSC has achieved remarkable results. In 2012, through an impressive marketing effort, SSC recorded a remarkable 29 per cent sales growth of Esselte brands. From left: Chris Exner, VP Asia Esselte; Cezary Monks, VP Esselte; Garry Brooks, CEO Esselte and Nigel Gunn, senior VP sales. Esselte Award presentation. From left: Garry Brooks, CEO Esselte; Trevor Girnun, MD SSC; Jorgen Thelin, international sales MD; Cezary Monks, VP Esselte and Nigel Gunn, senior VP sales. Excellence recognised Bidair Services Cape Town Airport general manager awards 2013 “Everyone deserves to be recognised for excellence”, said Johann de Kock at the general manager awards held on May 23 2013. The management team of Bidair Services Cape Town International Airport enjoyed Johann de Kock, general manager with Manny Rosen, the Dekota Award winner and Kobus van Niekerk. Johann de Kock with Solon Caka, the Mustang Award winner and Kobus van Niekerk. Johann de Kock with Tony Janssen, the Shackleton Award winner and Kobus van Niekerk. Johann de Kock with Sergei Fisher, the Spitfire Award winner and Kobus van Niekerk. a great evening of food and wine at the Granger Bay Hotel School restaurant in celebration of excellent service and outstanding work. Johann is a firm believer that recognition grows and motivates a team to strive for service excellence. “In this aviation industry, service excellence is the key driver that distinguishes us from our competitors,” he said. 54 bidvoice issue 3 2013 reaching out Kolok Pyjama Run This year’s Mandela day, Kolok employees took to the streets and gave away Multipro cleaning products to pedestrians and passing traffic. Every Kolok employee was in their pyjamas in support of this initiative. bidvoice issue 3 2013 55 REACHING OUT BFS assist LIV Village Bidvest Financial Services staff spent a day in June 2013 helping out at LIV Village, one of the main benefactors of its CSR contributions. They helped prepare new housing for the families, decanted soup, covered library books, painted in the crèche, did gumboot dancing and participated in highly competitive games of soccer and netball. Founded by ex-South African cricketer Titch Smith, LIV Village provides holistic residential care for vulnerable children. Parentless children are placed in a family environment that not only meets their basic physical needs, but also provides unconditional love, spiritual care and nurturing. Situated on 83 acres at Cottonlands in Verulam, KwaZulu-Natal, the school offers education in which every child can achieve his or her full potential and grow in spirit and trust and service to all people, contributing to a free and just society. From left: Eugene Roden, MD Bidvest Financial Services; Titch Smith, founder of LIV Village and Gregg Murray, head of marketing, Bidvest Financial Services. Setting the wheels in motion Carlo was born with the genetic disorders velo-cardio-facial syndrome as well as spina bifida, confining him to a wheelchair. Carlo sitting proudly in his new wheel chair enjoying a cup of coffee with some BPL brand advocates and their families. His teacher at Tom Newby School, Claire Sacks, noticed his wheelchair was broken and far too small for him to sit comfortably. Every day Carlo’s mom Tracy Germani would go with Carlo in his wheelchair to watch the other children participate in sports. Claire’s heart would break and she knew she needed to do something to assist the Germani family and their brave young boy. This is where the Bidvest Panalpina Logistics Although the process took some time, Dis- Dis-Chem’s Jacque and Bobby brought out Chem Foundation approved the new wheelchair two different wheelchairs to see which was more and on June 21 2013, the planned delivery began. comfortable for him. They also took him to have a brand advocates stepped in. After receiving a letter Carlo and his mom were collected en route to strap fitted to the wheelchair. Carlo left Dis-Chem requesting help, they sprang into action and sent Dis-Chem Boksburg and he was given a branded with a huge smile on his face. Well done to all brand motivational letters with photographs to the BPL t-shirt and cap, as well as some home-baked advocates, who showed compassion and made a Dis-Chem Foundation. muffins. special effort to improve Carlo’s life. 56 bidvoice issue 3 2013 REACHING OUT Employees become mentors at Project K Project K in New Zealand is a 14-month programme for selected year 10 students aimed at building their self-efficacy and maximising their potential. challenges faced by teenagers.” He was introduced to Tevita at Otahuhu College, Auckland at a getto-know-each-other evening with projects leaders, mentors and students. After a round of ‘speeddating’ interviews to find out more about each other, mentors and students had to rank each other. The mentor/student pairings were announced the Run by the Foundation for Youth Development following week. (FYD), the four stages of the programme include Mentors meet their students every two weeks an induction, a three-week wilderness adventure, a community challenge and a 12-month individual and communicate at least once a week. Time mentoring partnership with a trained mentor. together can be spent watching a game of rugby, Bidvest is a major sponsor of the programme. hanging out at a market or going for a walk. “We are still in the process of deciding exactly what we Derek Jackson, business integration manager of BluePepper, the software division of Bidvest NZ, has recently taken on the challenge to become From left: Derek Jackson from Bidvest BluePepper with his Project K mentee. a mentor to a Project K student. “I wanted to do will do together,” says Derek. Group activities are also planned, such as ten-pin bowling. “Tevita has expressed a desire to go on a fishing something that might make a real difference in board and advisor, but a non-judgmental one. You trip as he has never done this so if anyone out there someone’s life. My own son is away at university, I have to use all your life skills and experiences to has a boat and would like to take us out on it then enjoy young people and I have the time and skills to help someone less experienced achieve their goals let me know.” make a contribution outside of my family,” he says. and help them through any difficulties on the way.” It’s about being a friend, but an unconditional friend, explains Derek. “You have to be a sounding- Derek says the training was fun and enlightening. “It made you think about the problems and To find out more about Project K mentoring please go to http://www.fyd.org.nz/Programmes/ ProjectK(Year10)/Mentoring/AboutMentoring.aspx/ Blind buddy day Front from left: Nicolene Abrahams, Thembi Gova, Marian Skippers, Noor Fernandez, Bronwyn Prince, Paulina Arenz and Amy Douglas. Back from left: Chantal Deyzel, Joy Robertson, Granville Petersen, Anthea Cyster, Colin Martin, Daniel Taylor and Samantha Smith. In support of the League of the Blind’s celebration of Blind Buddy Day in May 2013, SACD Freight Cape Town showed support by dressing in black, wearing dark glasses and displaying blind buddy stickers. Staff also did an exercise whereby the seeing staff led the ‘blind’ staff, being mindful of what is taken for granted, like the gift of sight. From left: Mario Williams, Mitchell Daniels, Mark de Wet, Tracy English; Mary-Ann October and Elaine Kannemeyer. Gregory Saayman (kneeling in front). bidvoice issue 3 2013 57 reaching out Rolling up their sleeves Mandela Day activities for staff at Vulcan Catering Equipment involved rolling up their sleeves for a charity car wash to raise money for a local children’s home. Besides being a fun and popular event, a total of R6 000 was raised. Collection boxes were also made available for clothes, blankets and nonperishable foods and the response was astounding. Vulcan plans to make this an annual event, with branches taking part nationally. Memorable fun day Children from Denver Primary School. To honour the 95th birthday of our iconic leader and Tata of South Africa, SSC shared a memorable, fun day with 1 200 children at Denver Primary School in Johannesburg, arranged by The Star newspaper and Neotel. As the learners cannot afford to buy their own stationery, SSC was privileged to donate a significant number of products in honour of Madiba. These included hundreds of glues, scissors, files and various sought-after Croxley products. Croxley is manufactured and distributed by SSC and has been part of South Africa’s history for 120 years. The George the driver very proudly unloading the van for the children at Denver Primary School. learners at Denver Primary, a fee-free school started just 18 months ago, will remember Mandela Day, not only for the brightening of its premises by selfless volunteers and donors of paint, but also for SSC’s generous donation of stationery. From everyone at SSC: “Happy Birthday Tata Madiba, thank you for inspiring us all to share and serve our fellow South Africans, setting an example for the world.” 58 bidvoice issue 3 2013 From left: Shelby Zimmerman, SSC; Charlotte Eckersley, Headmistress Denver Primary School and Rehana Moola, SSC. reaching out Reach for a Dream To celebrate Helix’s 125th anniversary and 50 years of the inimitable Oxford maths sets, Helix and SSC agreed to donate a portion from each set sold to the Reach for a Dream Foundation. So far an amount of R100 000 has been raised. Due to the campaign’s success, Helix has decided to extend it into 2014 through SSC. With Helix products geared to help children achieve the foundation for successful careers, it is fitting to support Reach for a Dream, which has been making dreams achievable for children aged three to eighteen years who have been diagnosed with a life-threatening disease. Helix’s campaign is also a great opportunity for stockists to generate sales that will reflect on their philanthropy, with undoubted rub-off on the other Helix products – from rulers, T-squares, set squares, French and flexible curves, stencils, compasses, ellipse templates, to black and white board equipment and adaptors. Sharing cake BBS staff members visited the Aged Home to share a slice or two of their baked cakes. bidvoice issue 3 2013 59 rest and relaxation Jannie van Niekerk and George Slabber. Conquering the Cape Epic Crown National’s Jannie van Niekerk and George Slabber represented the Six Gun Grill team at this year’s ABSA Cape Epic. They did very well in this 10th year of the challenging 800 kilometre mountain bike race, coming in 270th overall and 152nd in the men’s category. Combatting the Comrades Sonja Els, an employee at Bidvest Foodservice head office South Africa, has always dreamed of completing the Comrades marathon. She began training in January 2010, after deciding to quit a 20-year smoking habit. Her training began with short walks, leading up to her first 10 km marathon in July that year. Together with the help of friend Themba Kunene, she worked out a training programme and started to run every Sunday, covering an average of 230 km a month. After completing the Two Oceans marathon in March 2013, Sonja achieved her dream of running her first Comrades in June. She completed the gruelling 87 km in 11 hours 24 minutes. Sonja is an inspiration and an example of what true grit and perseverance can accomplish. She is determined to participate again next year and sends a big thank you to all her supporters who believed in her. 60 bidvoice issue 3 2013 rest and relaxation Running for a cause Gregory de Bruin, financial manager of Bidvest Foodservice KZN, ran the Comrades marathon for his third time this year, with a few differences. The Starfish Foundation builds the capacity of local Not only was it his first up run from Durban to out of 13 872 runners unable to complete the Pietermaritzburg, but he received a R5 000 race. Congratulations to Greg, who ran hard and donation from Brent Varcoe to compete for a completed the marathon in 11 hours 55 minutes. cause. Running the Comrades is a challenge in itself but communities to better manage health, education and child protection support programmes. “The issue of caring for the children is paramount as they are our future,” says Greg. It was a tough race for many this year with 3 138 Out of seven charities, Greg chose the Starfish taking part to change the lives of others is an Great Hearts Foundation. The Aids crisis in admirable feat, proving the Starfish Foundation’s South Africa has left more than two million motto of “together we can make a difference, one children orphaned and 60% living in poverty. child at a time”. KMSA sponsors run The popular Gauteng-based Jackie Mekler road race took place on May 4 2013 and was sponsored by KMSA for the eighth consecutive year. The race has been organised since 1986 by the Pretoria Military Marathon Club (PMMC) and comprises 25 and 10 kilometre routes, as well as a five kilometre fun run. The event takes its name from Comrades marathon icon, Jackie Mekler, heralded as one of only five people to have won the Comrades marathon on five occasions and the first to have made it to the finishing line in less than six hours. “KMSA is proud to be associated with this prestigious race, which has increased in popularity over the years, attracting some of the top distance athletes in South Africa. A total of 2 500 runners participated in this year’s event and, judging from the positive feedback, it was a resounding success,” says Ritchi Smith, marketing coordinator at KMSA. This year, PMMC decided to donate a percentage of the proceeds to the World Wide Fund for Nature (WWF), based on KMSA’s support of WWF’s African Rhino Programme and the significant results it has produced in the fight against the rhino-poaching crisis. Showing its commitment to continue this social responsibility programme at future events, PMMC depicted a rhino on the face of its fun run medal. Above: General Nico du Preez, chairman of the Pretoria Military Sports Club handing over the cheque to Puleng Mosholi, corporate relations officer: business development, WWF-SA . Left: Candy Kooi, corporate account manager at Konica Minolta South Africa, Pretoria branch with 25km race winner Lucky Mohale from Maxed Elite Club. bidvoice issue 3 2013 61 rest and relaxation Strategies for controlling your anger Everybody gets angry, but out-of-control rage is not good for those around you and it plays havoc with your own body. Below are some tips to help you “simmer down”. never works” or “you are always forgetting things”. These words are not just inaccurate, they also alienate and humiliate people who might otherwise be willing to work with you on a solution. State the problem and try to find a solution that works. Logic defeats anger, because anger, even when Relaxation tools such as deep breathing and relaxing it is justified, can quickly become irrational. So use cold imagery can help calm down angry feelings. If partners hard logic on yourself. Remind yourself that the world in a relationship are both hot-tempered, it is a good is not out to get you, you are just experiencing some of idea to practise the techniques below: the rough spots of daily life. Breathe deeply, from your diaphragm. Breathing from your chest will not relax you. Slowly repeat a Problem-solving calming word or phrase such as “relax” or “take it Sometimes our anger and frustration are caused by easy”. Repeat it to yourself while breathing deeply. very real and inescapable problems. Not all anger Use imagery. Visualise a relaxing experience from your memory or your imagination. Non-strenuous, slow exercises such as yoga can relax your muscles and make you feel calmer. is misplaced, and often it is a healthy and natural Using humour response to difficulties. The best attitude to bring such Silly humour can help defuse rage in a number of ways a situation is to focus not on finding the solution but as it can help you obtain a more balanced perspective. rather on how to handle and face the problem. Changing your environment Cognitive restructuring Better communication Sometimes it is our immediate surroundings that This means changing the way you think. When you Angry people tend to jump to conclusions and some give us cause for irritation and fury. Problems and are angry, your thoughts become exaggerated and of those conclusions can be pretty wild. The first thing responsibilities can weigh on you and make you feel overly dramatic. Try replacing these thoughts with more to do if you are in a heated discussion is to slow down angry at the trap you seem to have fallen into and all reasonable ones. and think your responses through. Do not say the first the people and things that form that trap. Be careful of words like “never” or “always” when talking about yourself or someone else. “This machine thing that comes into your head and, at the same time, listen carefully to what the other person is saying. Source: American Psychological Association (2004) A dream come true KMSA will make Arsenal fan Bart Wentink’s dreams come true when he flies to the United Kingdom later this year to watch his team play. The first prize in the KMSA competition which ran on SuperSport, was an all-expenses paid trip to the UK for two, including return flights, transfers, hotel accommodation, match tickets, spending money and visa costs. As the primary broadcast sponsor of the FA Cup on SuperSport, KMSA ran the competition from January to May 2013, with the winner’s draw taking place on May 15 2013. From left: Neil Jankelowitz, joint managing director, MSCSPORTS; Alan Griffith, KMSA managing director; Hayley Goldberg, client relationship executive, MSCSPORTS and the first prize winner, Bart Wentink. 62 bidvoice issue 3 2013 rest and relaxation Freight ladies bowled over Bidvest Freight hosted a successful ladies’ bowls day at the Durban Country Club. A total of 10 teams participated, representing the various Bidvest Freight divisions together with their customers and key suppliers. Every year a specific charity is chosen to be the recipient of funds raised. This is also used as an opportunity to raise awareness of social issues impacting on South African society. This year the non-profit organisation “everyONEcounts” was chosen. This public benefit organisation makes use of Enjoying the day. visual arts to raise funds and awareness in response to needs in our society. The latest campaign uses art to speak out against the increasing plague of human trafficking. An amount of R12 700 was raised thanks to the generosity of customers, business partners and Bidvest Freight companies. The glorious day began with lessons from the pros, as well as being schooled in the correct bowling terminology. There were no winners on the day as “everyONE counts” in our society. For more details of the art works for sale and the beneficiaries of the 2013 campaign, please visit www.everyonecounts.co.za From left: Tamlin Dalgleish, Ravika Pillay and Patrizia Meo Colombo from the KZN commercial team. KZN Bidvest Freight ladies’ bowls day. From fat to fit The Virgin London marathon was Paul Gower’s first full marathon, which he completed in 4 hours 54 minutes, finishing at about 23 000 out of 38 000 starters. The following story explains why this chief operating officer of Seafood Holdings in the UK started running and lost 20kg. “For the 2011 Bidvest Chairman’s dinner in Sandton, I had to rush across the road to the shopping centre to buy some cufflinks. After climbing the steps to the mall, I bumped into a colleague and I could barely speak to him, as I was so out of breath from being overweight and unfit. I vowed at that point that I would get fit. When I returned to the UK I engaged a personal trainer and within six months I lost 20kg. Since then I have run four half marathons (21km) with progressively improving times, most recently 1 hour 53 minutes. Thank you to my generous sponsors, who helped raise £3 340 for the Royal National Lifeboats Institution (RNLI). This UK sea rescue service is entirely funded by charity, which fishing communities rely on. Visit www.rnli.org for more details. bidvoice issue 3 2013 63 REST AND RELAXATION Voltex LSis Electric Products golf day From left: Graham Fleming, Mr Lee, Mr Kim and Mike Spear. Korean hosts Mr Lee and Mr Kim from LSis added an international flavour to the first golf day at Glendower Golf Estate in Johannesburg on March 19 2013. LSis generously provided everything on the day, from drinks and food to caddies and shirts, as well as goodie bags for the players, who stood out in their LSis shirts and caps. All in all it was a great day with good weather, a beautiful course, satisfied customers, happy Korean representatives (who would like to make it an even bigger annual event) and delighted LSis staff members. Winners and their placements: 1st: Corrie van Wyk and Lieb Bossinger 2nd: Clinton Zietsman and Willie Ras 3rd: Graham Fleming and Mike Spear 4th: Charl van der Westhuizen and From left: Clinton Zietsman, Mr Lee, Mr Kim and Yeishan Padayachy (who collected Willie Ras prize on his behalf). Lucky draw: Brenda Shimmon Longest day: Jurie Breedt and Mike Olivier Nearest to the pin: Pat Stone Longest drive: Patrick Wait Peter Rodgers From left: Mr Lee, Corrie van Wyk, Mr Kim and Lieb Bossinger. Voltex ECA golf day On March 12 2013 ECA hosted a fantastic golf day at Zwartkop Country Club in Centurion with ABB as the main sponsor. Team Voltex did superbly well. Well done to all of the players. Above from left: Nick Gerber, Rodney Love (WACO), Bernice Struthers, Leon Lourens (IT head office), Stephen van Buuren (WACO), Jess Hitchcock, Robert Hertz (Phillips). Stephen’s four ball came 4th in the competition. Left: Stephen van Buuren. Right: Bruce Clegg and Jannie van der Berg. 64 bidvoice issue 3 2013 WINNING STREAK Competition time 3/13 Win 1 of five R1 000 cash prizes A transfer of cash to you Bidvoice 2/2013 winners Mbuyiseli Mncieni, Bidvest Magnum – East London Heidi RB Otto, Kolok Namibia – Windhoek Question 1: What is the name of our new chairperson? (page 2) Question 2: What is the total number of people who participated in the Bidvest Unity Walk in the four provinces? (page 1) Question 3: What is the name of the international football team sponsored by Bidvest Foodservice group? (page 33) Entry form Billy Piutau, Bidvest New Zealand – Mt Wellington Alta Snyman, Bidvest Corporate Services – Johannesburg Wendy Theozen, Bidvest Panalpina Logistics – Durban Deadline: Friday, November 29 2013 Only employees of Bidvest companies may enter. Only one entry per person. Prizes not claimed after one month will be re-allocated. Answers: 1:____________________________________________________________________________________________________________________________________________________________________________________________________________ 2:____________________________________________________________________________________________________________________________________________________________________________________________________________ 3:____________________________________________________________________________________________________________________________________________________________________________________________________________ Your details: First name and surname:_____________________________________________________________________________________________________________________________________________________________________ Name of company (indicate whether head office or branch and location):___________________________________________________________________________________ _______________________________________________________________________________________________________________________________________________________________________________________________________________ Send your competition entries and full name and address to: Work street address:____________________________________________________________________________________________________________________________________________________________________________ The Editor, Bidvoice (by any of the following methods) _______________________________________________________________________________________________________________________________________________________________________________________________________________ Facsimile: +27 (86) 600 3482 Telephone and fax:_______________________________________________________________________________________________________________________________________________________________________________ E-mail: [email protected] E-mail address:_____________________________________________________________________________________________________________________________________________________________________________________ Post: PO Box 87274, Houghton 2041, South Africa bidvoice issue 3 2013 65 As proud members of the Bidvest family, we hold our values high st y t a sp n ra c ren e ip h s ur e n e r ep r t en r we o p p s e u l va it un ip h r s euurlity n e ren tabi e p r ep oun r t e r n t c een ac y y alt y lo is c pre i in m tea on rk wo un on i t va y no it th g n s y t e l r a st irnethsiness oy t l r faustwor ect o p tr p ty up lity n s o i s ua ct re igni vis uth s eq pe on d s r e s si e ty t fairn alty e r u l s i vantegri cs loy m sy e i i y t r ity h it u t n o e dig ect c ntegr sty ce i llen e c n tesy x e tio ur ty va co uali o inn ct eq nity n o n h o ti e u a r v t no llenc in xce e res e u l a it un th re e p s ct st l a loy g ren r sp n a tr n are cy un ity y e ty dig p v ss ion res yal y s lo th is ness rte irne v u r tru rust co al fa ort fai ce t p ty ellen th y loy p su nes exc tru nit ho pect y dig ical t th es ct pe s re e If you encounter contrary conduct, please report it Anyone can call us 24 hours a day, 365 days a year in English, Zulu, Sotho, Xhosa or Afrikaans Email: [email protected] Freepost: Tip-offs Anonymous, KwaZulu-Natal 138, Umhlanga Rocks 4320 Free Call: 0800 50 60 90
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