File - Gray Line Info Site

Tours, Attractions & Airport transfers
Gray Line Worldwide Conference - October 2015
New Orelans
2015
I City Discovery
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Tours, Attractions & Airport transfers
Introduction: City Discovery
A Hidden Gem – Tours, Activities and Ground Transportation
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I City Discovery
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Introduction
City Discovery : a leader in Tours & Activities
✓  Over 10 years of experience. Founded in
2004.
✓  One of the largest catalogue with 8,000
curated tours & attractions worldwide
✓  Ground transportation services in most
countries and airports in the world
✓  Advanced technology and connectivity with
suppliers and partners
✓  A multi-cultural team approach with content
and support available in multiple languages
✓  A worldwide presence with a strong foothold in
Asia
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I City Discovery
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Destination covered with Gray Line on
City Discovery
✦ Europe
✓ London, Scotland, Rome, Portugal, Munich, Slovakia, Prague, Paris ✦ North America
✓ Chicago,
Orlando, Las Vegas, Montreal, New York, Niagara Falls, Alaska, New
Orleans, San Francisco, Toronto, Ottawa, Washington DC, Miami, Boston, Savannah,
Hawaii, Southern California, Nova Scotia,
✦ Latin and South America
✓ Argentina, Brazil, Cancun, Guatemala, Los Cabos, Nicaragua, Puerto Vallarta, Costa
Rica, Ecuador, Panama, Peru, Dominican Republic
✦ Middle East / Africa
✓ Israel, Turkey, Morocco
✦ Asia Pacific
✓ Australia,
New Zealand, Vietnam ✓ We would like to add more products and destination so please feel free to contact
me!
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I City Discovery
Our Categories of Products
A broad variety of activities
✓  City Tours & Sightseeing
✓  Attraction tickets
✓  City Pass & Skip the Line Tickets
✓  Hop On Hop Off Tours
✓  Day Trips & Excursions outside the city ✓  Private Tours ✓  Airport, port and train station transfers
✓  Bike tours
✓  Segway & Walking Tours
✓  Night Tours
✓  Photo Tours
✓  Shore Excursions
✓  Cruises, Lunch & Dinner Cruises
✓  Shows, Cabarets & Concerts
✓  Food, Wine & Gastronomy
✓  and more…
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I City Discovery
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Where we are and where we go
√ Conectivity Tour CMS / GDS
We are already connected through Tour CMS, launched already with GL Morocco. We are matching
all the products between Tour CMS and our internal system to be able to have the live availability
and the booking process. We are in the process of partnering with GDS and your presence on our data base
will be benefit for both of us to propose the maximum of products to all travel agencies over the world.
√ Last Minute Booking
We see a huge growth of Last Minute bookings and need to be prepared for that having the maximum
of products on Free Sale Basis and the possibility to confirm bookings at any moment.
√ E voucher adoption
Especially in the US but important in all destination, for last minute bookings made via our website but as well our
mobile application that we are constantly improving.
√ Pictures and videos
After a study, we saw a much better conversion of bookings on the products with attractive pictures and video
presenting the experience. Pictures with actual clients enjoying the tour are the most popular as the customer
can identify himself doing the tour and the video explain by itself the highlights of the whole experience.
√ Multilingual products
To satisfy the demand of the new markets from Europe, Latin America and Asia , we would need to propose the
tours in different languages such as Spanish, French, Italian, Chinese, Portuguese…
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I City Discovery
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What we need from you and what we do to
promote your products
Content (Highlight, description…)
Pictures / Videos
Tours guided in several languages
Reviews
Rates for next season
Offers
Promotion of your products :
Google Ad
Newsletter
Ranking
Visibility (Landing pages,
Blog, Social Network…)
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I City Discovery
Increase exposure of our partnership
✓  Use our sticker at any of your point of sale, just ask
me!
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I City Discovery
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« A picture worth a thousand words but an Experience
worth a thousand pictures »
Let’s do great things together and offer the best
experiences to our customers.
Thank you for your attention
Audrey Lelay
Product and Sales Manager
[email protected]