Goodwill WORKS - Goodwill Industries of West Michigan

Goodwill WORKS
Winter
2012
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Vol. 11 • Issue no. 17
published bi-annually
Inside
Message from
the President
2
Advocacy councils 3
Janitorial contract
3
Retail update
4
Shopgoodwill
celebrates
4
Success story
5
Industrial
Services news
5
Community
integration
Over 70 community leaders attend a brainstorming breakfast.
6-7
Goodwill
VITA services
8
Board news
9
President serves
community
9
GoodTemps money
management
10
Good Bites
11
Remembering Pat 11
Mark your
calendar
11
Our
Mission
to provide work
opportunities and
skill development for
people with barriers
to employment
Goodwill to create
collaborative
Prosperity Center
T
he creation of a “Prosperity Center”
has been on Goodwill’s wish list for
some time. While providing free tax
services to low- and moderate-income
citizens for the past several years, Goodwill
became increasingly aware of the need for an
expanded “one-stop” center offering a
seamless delivery of financial literacy services
to the community. The intent is not to
duplicate existing services, but to work in
partnership with existing providers to
enhance access and outreach.
Goodwill is now taking steps to make that
dream a reality and plans to create a center
that provides a coordinated range of services
such as credit counseling, debt management,
budgeting, loan assistance, and other asset
building activities designed to increase
family and community prosperity.
“Goodwill does a good job in delivering
its mission of providing work opportunities
for people,” said President Richard Carlson.
“We need to go beyond that and provide the
financial education and money management
tools critically connected to the ultimate
success and long-term financial stability of
these individuals — many of whom are
earning a paycheck for the very first time.”
To get the concept off the ground,
GIWM’s board of directors granted $80,000
in seed money from Goodwill’s own
endowment fund with the Community
Foundation for Muskegon County, and
hired Jane Drake (former manager of the
Community Coordinating Council) to
develop, and ultimately manage, the center.
For initial outside funding, Goodwill first
reached out to the United Way of the
Lakeshore and was awarded $15,000 of
funding to support the project.
“United Way’s buy-in and stamp of
approval to the project was critical in
gathering support for this community
endeavor,” said Workforce Development
Director Joe Doyle.
In April, Jane received training at a
Goodwill Industries International
conference in Washington D.C., and later
visited a successful Prosperity Center in
North Carolina operated by a local Goodwill
organization in collaboration with United
Way and other local nonprofits.
“Gathering information, discovering
resources, and learning from best-practice
experiences of other organizations, is all part
of the groundwork for creating a successful
center,” said Drake.
Continues on page 8 »
Message from the President
Goodwill
Industries
of West
Michigan, Inc.
A brighter year ahead
Board of Directors
Dear Friends:
CHAIR
William Lowry
FIRST VICE CHAIR
Peter Johnson
SECOND VICE CHAIR
Tom Dake
TREASURER
Kenneth Kraus
SECRETARY
Marcy Joy
MEMBERS
Richard Dolack
Kristopher Drake
Paul Gilbert
William Grant
Renae Hesselink
George Johnson
Bonnie Krueger
Diana Osborn
James Parker
Alan Steinman
Charles Timmer
Clinton Todd
Michael Veltman
PRESIDENT
Richard Carlson
Corporate
Headquarters
271 East Apple Avenue
Muskegon, MI 49442
Phone (231) 722-7871
Fax (231) 728-6408
www.goodwillwm.org
Workforce
Development Center
950 West Norton Avenue
Muskegon, MI 49441
Phone (231) 739-9010
Fax (231) 830-0005
With 2011 now put to bed, and 2012 in full swing, we reflect on the
year gone by and look to the year ahead.
For Goodwill Industries of West Michigan, 2011 was a year of both
challenge and opportunity. As many of our community neighbors and
friends continued their struggle to find jobs to support themselves and
their families, Goodwill served 20,631 people last year, creating a
pathway to a better financial future. That’s a 7.6% increase over 2010.
More importantly, we assisted 1,612 people to achieve gainful
employment, a 24% increase, as West Michigan job growth began to
improve. While jobs are still not plentiful and there are a lot of people
still hurting, we applaud those we serve who never let life’s challenges
get in the way of their goals.
On the opportunity side, we had continued success capturing new
business and mission opportunities. In this newsletter you will discover
that we opened new Goodwill stores in our Cedar Springs and Zeeland
communities, and created strong alliances with community partners as
Goodwill’s new Prosperity Center took shape. In addition, our
Industrial Services division and GoodTemps Staffing company achieved
new social enterprise growth as they successfully connected people to
jobs, while responding to the growing needs of area business and
industry.
We welcomed new staff and board members as well as applaud those
who are being recognized for their accomplishment and service to
others. Goodwill’s dramatic increase in persons served and placed in
recent years demonstrates our commitment to mission, stewardship
and to all who help us give back so much to our West Michigan
communities.
Thanks to our many successes in 2011, we are more hopeful than ever
that Goodwill Industries will continue to be an important part of our
communities’ further growth and success. As always, I thank you for
your support.
Very truly yours,
Accredited by
the Commission
on Accreditation
of Rehabilitation
Facilities
Richard J. Carlson, A.C.S.W.
2 | www.goodwillwm.org
Program participant appointed to
advocacy councils
G
oodwill program participant Kristin
Kleinheksel was one of five people
recently appointed by Gov. Rick
Synder to the Michigan Developmental
Disabilities Council. The council works on
behalf of people with developmental
disabilities to ensure access to treatment,
services, and independence. Kristin will
represent individuals with developmental
disabilities.
“We need to continue strong efforts to
support our citizens with developmental
disabilities,” Synder said. “I am confident
these individuals will do a tremendous job
advocating for changes that will help
Michiganders with disabilities thrive.”
“I feel very good about it, “ Kristin said.
“I hope to inform people of what we’re
capable of doing through the things we do.”
Kristin works in Goodwill’s Industrial
Services Center performing light industrial
work like assembly and packaging jobs
contracted with local manufacturers. Kristin
also works in the retail production area
sorting goods.
“Kristin is an excellent choice,” said
Goodwill Case Coordinator Angie Gauthier.
“Kristin works hard at her job, thrives on
learning new things, volunteers for others,
and is involved in her community. She will
give the council members a real perspective
from a person with disabilities who is living a
Kristin works on a packaging job for Goodwill’s
Industrial Services division.
full life. It’s also an honor to represent
Goodwill Industries and shine a light on
the many opportunities we provide.”
Angie will transport and accompany
Kristin to the council meetings in Lansing
and serve as her advocate. Appointees serve
a four-year term.
News of her appointment also led to
Kristin being invited to serve on the
Regional Interagency Consumer Committee
(RICC), a local outreach and support group.
The group is comprised of persons with
disabilities, parents and guardians, and
service providers. They meet monthly to
share information on local issues such as
transportation, education, employment,
and housing; and to advocate for needed
changes. ■
New janitorial contract
Goodwill’s Janitorial Services recently acquired a new
contract with Norton Redi-Med medical clinic on Norton
Avenue. The seven-days-a-week service includes general facility cleaning and carpet care.
“This is our second health-related contract and it’s going really well,” said
Environmental Services Manager Mike Paulson.
Proper healthcare cleaning standards are followed to ensure the facility is thoroughly
disinfected for the protection of the center’s staff and clientele. Janitorial workers are
fully trained and compliant with Occupational Safety and Health Administration
(OSHA) standards.
Goodwill’s Janitorial Services division has been providing comprehensive janitorial
care to West Michigan businesses for over 25 years. Contact Mike Paulson for a free
assessment and quote: 231-722-7871, ext. 250 ■
www.goodwillwm.org | 3
New
Industrial
Services
Manager
Rick Roberts
Rick Roberts joins
Goodwill Industries to
head up its Industrial
Services division. Rick
brings over 30 years of
manufacturing
management experience
and has worked for
companies such as
Steelcase, Knoll, and
Bold. He is well-versed
in quality initiatives such
as ISO, 5S, and lean
manufacturing.
“It’s an honor to be
working at Goodwill.
It is very rewarding to
provide meaningful,
paid work opportunities
for people with
disabilities or
disadvantages. I look
forward to coming to
work every day and
interacting with people
who are motivated to
work,” Roberts said.
“We are thrilled to
benefit from Rick’s
expertise and leadership
in helping us further
expand our customer
base and work
opportunities,” said
Goodwill President
and CEO Richard
Carlson. ■
Stores
Donations accepted
at all locations
Allendale
5269 Lake Michigan Drive
Allendale, MI 49401
616-895-1851
Cedar Springs
3591 17 Mile Road NE
Cedar Springs, MI 49413
616-696-1781
Fremont
1422 West Main Street
Fremont, MI 49412
231-924-3493
Grand Haven
1112 Robbins Road
Grand Haven, MI 49417
616-844-2229
Holland North
393 East Lakewood Boulevard
Holland, MI 49424
616-393-0383
Holland South
1180 Washington Avenue
Holland, MI 49423
616-393-6377
Ludington
4781 West US-10
Ludington, MI 49431
231-843-0003
Manistee
282 12th Street
Manistee, MI 49660
231-723-3402
Muskegon Superstore
1934 East Sherman Boulevard
Muskegon, MI 49444
231-830-8607
Newaygo
8143 Mason Drive
Newaygo, MI 49337
231-652-2306
North Muskegon
1169 Whitehall Road
North Muskegon, MI 49445
231-744-1215
Norton Shores
Zeeland staff and chamber celebrate with ceremonial ribbon-cutting.
Store and Donation
Center news
In 2011, Goodwill Industries of
West Michigan added two new
retail and donation centers for a
current total of 15 locations.
Goodwill’s Cedar Springs store
opened in February directly across
from Meijers on 17 Mile Road, and
the Zeeland store opened in late
August in the Bridgewater Square Shopping
Center on Riley Street.
“Both the Cedar Springs and Zeeland
communities have welcomed us with open
arms,” said Retail Operations Director James
Cherney. “Sales and donations remain
brisk.”
The Whitehall store closed briefly in early
February for renovations and improvements
including new lighting, fresh paint, new
floors, new tile in the bathrooms, and the
addition of a glass vestibule.
(above right) The
Zeeland store and
donations center is
located within the
Bridgewater Square
Shopping Center.
(above left) The Cedar Springs store
and donation store is conveniently located across
from Meijers on 17 Mile Road just off US-131.
“The Whitehall community has been
extremely generous, both with their
donations and with their customer
shopping,” Cherney said. “We are excited to
provide our customers with wonderful new
design and architectural improvements.”
Other stores slated for upgrades in 2012
include the Ludington and Norton
Shores/Ellis Road locations. ■
1484 Ellis Road
Muskegon, MI 49444
231-798-2817
Roosevelt Park
950 W. Norton Avenue
Muskegon, MI 49441
231-733-2989
Whitehall
White Lake Centre
3353 Underwood Drive
Whitehall, MI 49461
231-893-0593
Zeeland
9479 Riley Street
Zeeland, MI 49464
616-772-0760
Shopgoodwill celebrates 10 years
Happy birthday! Goodwill’s local shopgoodwill.com online auction
site turned 10 in December. Starting out as a one-person operation
posting 30 items a week, the department has grown to a crew of seven,
posting over 300 items a week, generating over $500,000 a year.
Created in 1999 by Goodwill Industries of Orange County, shopgoodwill.com is the first
Internet auction site to be operated by a nonprofit, and is now shared with 70 other
Goodwill organizations. Jewelry, pottery, musical instruments … it’s a treasure trove of
goodies gathered from Goodwills across the country. Shoppers who choose “West Michigan”
store postings have the option of picking up items at its headquarters location and avoiding
shipping costs. Start shopping at www.shopgoodwill.com.
As Close As Your Computer
4 | www.goodwillwm.org
Goodwill
SUCCESS STORY: ERIC
Displaced worker reinvents himself
Eric first came to Goodwill Industries Workforce Development Center
(WDC) in 2009 after he was laid off from his position as a die cast
mold machine operator at Diversified Machining, Inc. Recognizing the
decline in manufacturing jobs, Eric took advantage of the federallyfunded “No Worker Left Behind,” free tuition program and went on to
earn an Associates in Applied Science degree in computer network
technology from Muskegon Community College (MCC).
While in school, Eric met with his Goodwill case manager to create a résumé and receive
assistance on locating an internship opportunity required for graduation. With his case
manager’s help, Eric secured an internship at Community Mental Health Services for
Muskegon County which he successfully completed.
During his final semester at MCC, tragedy struck when Eric’s wife suddenly died leaving
him a single father of three children. With dwindling funds, Eric was forced to rely on state
assistance to make ends meet, making him even more determined to succeed in a new career.
Graduating in May 2011, Eric worked with his case manager to update his résumé, create
cover letters, and pursue job leads. In July, Eric secured a full-time computer technical
position with Lakeshore Professionals surpassing many qualified candidates.
Goodwill Industries facilitated an On-the-Job (OJT) contract with Lakeshore
Professionals. OJT is a state and federally-funded program that reimburses employers up to
50% of the starting wage for hiring and training qualified participants.
Eric enjoys his new career and is doing well.
Industrial Services
experiences growth
TGW-Systems Inc., a local conveyor systems
manufacturer, recently added 12 new line
shaft assembly projects and six skate wheel
assemblies with Goodwill’s Industrial Services.
Because of the product size and shipping
logistics, TGW provided material handling
and transport equipment for shipping raw
materials, as well as returning the final
assemblies. For Goodwill’s part, special
fixturing was developed to provide accommodations for workers with disabilities.
“We divided the overall assembly into
individual sections to improve efficiency,
accessibility, and to ensure a quality product,”
said Quality Assurance Manager Ron Baugh.
Since 2006, Goodwill has performed over
300 different projects for TGW.
“Goodwill has proven to be a cost-effective
solution for a variety of our projects,” said
TGW Purchasing Manager Cam O’Connor.
“TGW is a valued partner,” said Goodwill
Industrial Services Manager Rick Roberts.
“It’s rewarding to collaborate and arrive at
win-win solutions together.”
I N D U S T R I A L
S E R V I C E S
• light industrial
• parts assembly
• sorting / collating
• packaging
• labeling
• inspection
• heat-sealing
• poly-bagging
• mailing services
• custom projects
• and more
Why
outsource?
Local furniture manufacturer and longstanding customer, Knoll, recently added
eight new packaging jobs with Goodwill.
Currently, Goodwill has over 60 active
packaging/kitting products with the company.
Goodwill also recently partnered with
new customer Plow Parts Warehouse (PPW)
on several packaging and labeling jobs. ■
——
Housed within Goodwill’s headquarter facility on Apple
Avenue, Goodwill’s Industrial Services Center provides
paid work opportunities for persons with disabilities and
other barriers to employment. ISO 9001:2008 certified,
the center offers nearly 13,000 square feet of flexible
industrial space, and over 150 workers.
www.goodwillwm.org | 5
• Save Time
• Save Money
• Save Space
• Meet Deadlines
• Reduce Hassle
• Enjoy Flexibility
• Eliminate Worry
(231) 722-7871
ext. 228
Community I
Goodwill offers a variety of com
for interested program participa
scheduled visits to area nonprof
as educational and seasonal ou
Volunteer Activities
■ Adopt-a-Beach Program
■ Adopt-a-Highway Program
Weekly litter removal at designated
beach and highway sites
■ Animal Shelters
Wash and fold towels/blankets, clean
food dishes, sweep floors, play with
the animals
■ Church Food and Clothing Pantries
Clean, sort, and stock food and
clothing pantries
■ Nursing Homes
Visit, play games, help with crafts,
assist with shopping trips
■ Veterans of Foreign Wars (VFW)
Wipe tables and chairs, vacuum, and
light yard work
6 | www.goodwillwm.org
Integration
munity volunteer opportunities
ants. These include regular,
fits and nursing homes, as well
tings.
Off-site Educational
Activities
■ Weekly computer classes
■ Tours of local TV and radio stations
■ GVSU research vessel
■ Various museum visits
■ Library trips
Other Fun Outings
■ Bird watching
■ Art fairs
■ Frederik Meijer Gardens
■ Whitecaps and
Lumberjacks games
■ and many more!
www.goodwillwm.org | 7
Prosperity Continued from page 1
Get
Clean
while
Going
Green!
environmentally
preferred cleaning
and floor care
■ commercial /office
cleaning
■ full-service hard floor
care
■ professional carpet
cleaning
■ competitively priced
■ highly trained staff
■ supervised and
quality assured
■ fully licensed and
insured
■ over 20 years of
experience
Free estimates:
(231) 722-7871
The next step was getting the community
involved. Goodwill Industries of West
Michigan (GIWM) was one of just five
North American Goodwill organizations
(165 total), selected by Goodwill Industries
International and Bank of America, to host a
meeting to mobilize community support for
financial stability services to low-income
individuals and families.
On September 7, over 70 community
leaders joined Goodwill at the GVSU Lake
Michigan Center in Muskegon for a
brainstorming breakfast, to share
information on services currently being
offered by a number of organizations,
identify what services are missing, and to
strategize on the creation of a more effective
and integrated system of delivering these
services to the public.
“The event exceeded our expectations,”
said Drake. “The input and engagement from
our collaborating partners was invaluable.”
As the plans for the center continue to
take shape, Goodwill is looking for a
centrally-located office space to house the
center. The target date for opening is
sometime this summer.
Concurrently, Jane and her staff have
been busy gearing up for Goodwill’s
Volunteer Income Tax Assistance (VITA)
services. See related story below. ■
Goodwill gears up for tax season
Goodwill’s free tax preparation services is back this year with
more support, more service locations, and more volunteers. As
a lead partner with Volunteer Income Tax Assistance (VITA)
Services for West Michigan and the Asset Building Coalition
(ABC), Goodwill is gearing up for expanded hours and
outreach to more rural areas.
“We’re excited this year to have over 50 fully trained
volunteers,” said Prosperity Center Manager Jane Drake.
“Volunteers are absolutely key. The more we have on board, the more people we can serve.”
The program also has more financial support this year. Goodwill was aggressive in seeking
grants to expand the VITA program. The Center for Economic Progress, the parent
organization of the National Community Tax Coalition, provided an $8,000 grant, earmarked
for outreach and strengthening the volunteer base. A $5,000 grant was awarded from the Julia
Hackley Advisory Committee of the Community Foundation for Muskegon County. In
addition, Goodwill received a $13,125 grant from the Internal Revenue Service. To support
service beyond Muskegon County, Goodwill received a $1,500 grant from the Fremont Area
Community Foundation, and a $750 grant from the Oceana County Community Foundation.
United Way also provided additional staff support in the provision of two AmeriCorps
volunteers and partial funding for a financial stability coordinator.
A primary focus of VITA is the Earned Income Tax Credit (EITC), the federal government’s largest program benefiting workers with low to modest earnings. Persons who earned
less than $49,078 in 2011 may qualify for a refund worth up to $5,751 when they file.
“Unfortunately, an estimated one in five people who are eligible for EITC do not claim
it,” said Drake. “We don’t want to see money left on the table. These extra dollars can help
struggling families pay for food, housing, and other vital expenses.”
There will be 13 location sites for West Michigan this year, covering four counties:
Muskegon, Newaygo, Ocean, and Lake. Goodwill sites will include its Apple Avenue
headquarters five days a week, and the Norton Avenue Workforce Development Center
three evenings a week and some Saturdays. Persons interested in free tax services must call
2-1-1 to find out if they are eligible and to schedule an appointment. ■
ext. 250
8 | www.goodwillwm.org
Kris Drake
Bill Lowry
Board News
In May, Bonnie Krueger fulfilled her sixyear term as Goodwill board of directors’
chair and turned the reins over to former
treasurer Bill Lowry. Peter Johnson was
elected first vice chair and Tom Dake as
second vice chair. Kenneth Kraus takes on
the responsibility of treasurer, and Marcy Joy
as secretary.
“We thank Bonnie for her many years of
dedicated service and leadership through
some years of tremendous growth for
Goodwill,” said President and CEO Richard
Carlson. “We welcome Bill in his new role.
His background in manufacturing,
communications, and sustainability; as well
as his extensive knowledge of the West
Michigan community, are wonderful
attributes he brings to the table.”
Goodwill also welcomes Access Health
Director of Operations Kris Drake to the
Marcy Joy
Renae Hesselink
board. Kris holds a bachelor’s degree in
Public Administration and a master’s degree
in Healthcare Administration and is active
on numerous community boards.
“I am a strategic thinker, consensusbuilder, team player, and an active local and
regional citizen,” Drake said.
Renae Hesselink and Marcy Joy were
named 2011 “Agents of Change” by the
Muskegon Lakeshore Chamber of
Commerce for developing the first-ever
TEDx event held in Muskegon last
September. TED (Technology,
Entertainment and Design) is a global set of
conferences to disseminate “ideas worth
spreading.” Held at the Frauenthal’s
Beardsley Theatre downtown, the theme for
the Muskegon event was “THRIVE to
prosper, succeed, grow, flourish, boom.”
Renae and Marcy are already busy working
on the 2012 event, slated for October. ■
Goodwill President serves community
Goodwill President and CEO Richard Carlson was recently appointed
by Gov. Rick Snyder to serve on Michigan’s Commission on
Disability Concerns. The commission advocates on behalf of
Michiganders with disabilities through information and technical
assistance, disability rights training, and spreading disability awareness.
“Appointees will serve as strong advocates for our citizens with
disabilities,” Snyder said.
“It is an honor to serve,” said Carlson. “I look forward to representing persons with
disabilities and providing a West Michigan perspective.”
Appointees serve four-year terms, and are subject to the advice and consent of the
Michigan Senate.
Carlson was also recently selected to serve on the One in 21 Advisory
Council. “One in 21” is a new, healthy initiative with the ambitious goal of
making Muskegon County the number one healthiest county by the year 2021.
The project was prompted by the low ranking Muskegon County received in
Michigan’s County Health Rankings. Muskegon ranked 64 out of 82 Michigan Counties.
The project is a collaboration of health professionals, business leaders, and the
Muskegon Rotary Club. To get involved visit www.1in21.org. ■
www.goodwillwm.org | 9
A Little
Goodwill
Goes a
Long Way
Donated
merchandise
Generates
sales
90% of funds
go to train Sue
Sue gets a job
ue
S sor
ervi
Sup
GoodTemps financial support changes lives
W
Custom
Staffing
Solutions
To Meet
Your
Needs
hen Jacqueline (“Jackie”) Keech
enrolled as a temp worker with
GoodTemps, she and her
husband Randy were both working lowpaying, part-time jobs and deeply in debt
from medical bills. They saw no way out.
“Paychecks were spent as soon as we got them,”
Jackie said. “We had no health insurance.”
While enrolled in a temporary assignment
with GoodTemps, Jackie learned about a new
money management course GoodTemps was
offering its workers. Jackie and Randy
jumped at the opportunity. “It was the best
thing we ever did,” Jackie said.
Thanks to a grant from the Mott
Foundation, GoodTemps created a money
management course for its workers. Utilizing
the Dave Ramsey program and materials,
and facilitated by a local bank, the intensive
13-week course included hands-on
classwork, DVD lessons and discussion, take
home coursework, and private coaching. To
sweeten the deal, participants were offered
matching funds to their direct-deposit
savings account set up by a local bank. By
the end of the course, workers were hooked
on saving.
“We view financial literacy as an integral
part of career development,” said GoodTemps
Case Manager/Supports Coordinator
Amanda Whitmore. “It increases our workers
chances for stable, long-term employment.”
Jackie and Randy were able to budget,
save, and pay down their debt. “It was a great
feeling sending out the last bill that we owed,”
Jackie said. “We are now finally debt free!”
Meanwhile, Jackie’s temporary assignment
at the Muskegon County Courthouse
resulted in a permanent placement and a
promotion to Circuit Court Clerk. Randy
also secured a full-time position at a local
foundry. They continue to implement the
money management skills and are now
passing them on to their children. “They are
already learning to budget their money and
are building their savings,” Jackie said. We’re
getting them off to a great start.”
“One of the most rewarding aspects of my
job is when our workers begin to make good
financial choices, start saving, and get out of
debt,” Whitmore said. “These are skills that
they can use the rest of their lives.” ■
——
A subsidiary of Goodwill Industries, GoodTemps is a
temporary employment agency that fulfills a variety of
short- and long-term work solutions for area employers.
Focusing on long-term success and retention, workers
receive financial, educational, and community resource
assistance. There are no fees or waiting periods for
permanent hires.
■ Temporary
■ Temp-to-Hire
■ Direct Hire
No fees or waiting
periods for
permanent hire!
(231) 739-9010
GoodTemps Case Manager Amanda Whitmore reviews money management course work with Jackie Keech.
10 | www.goodwillwm.org
Good Bites
■ Grand Haven
Store hits
milestone
Congratulations to
the Grand Haven
store for exceeding
one million dollars in annual sales for 2011.
This is the first time the store has reached
this milestone since opening in 1995.
“The Grand Haven community has
always been incredibly supportive of our
store and our mission,” said Manager Terri
Edwards.
■ Changes in
human
resources
Much-loved Human
Resource Manager
Kay Meyers retired
this month after
nearly eight years of
dedicated service. In
her place, Goodwill welcomes Mark Stewart.
Mark offers an extensive background in
human resources; in both operation and
strategic development.
■ Shining stars
Thank you! to all who
contributed to Goodwill’s
“shining star” annual
appeal. Donors’ names
were displayed on the
holiday tree in the front
lobby of Goodwill’s
headquarters.
■ Younkers sale
Get ready for the upcoming semi-annual
Goodwill Sale at Younkers March 7-20.
Donate to Goodwill
during this time and
receive a Younkers
20% off coupon for
each item donated.
Last spring the event
generated 30,210
pounds of donations
for GIWM.
Mark your
calendar!
March 7-21
Younkers
Goodwill Sale
Remembering Pat
Goodwill Industries, and the
entire West Michigan community,
mourns the loss of friend and
supporter, Patricia B. Johnson
who died January 3.
Community Foundation for
Muskegon County President and
CEO for 19 years, Pat’s long-term
vision and imprint on the
community and the City of
Muskegon will never be forgotten.
Pat was instrumental in helping
raise funds for Goodwill’s capital
campaign for Goodwill’s corporate
headquarter facility renovation in
2002-2003.
“Pat was a dedicated
community pioneer and
ambassador for Muskegon. Both
Pat and Chuck have long been
supporters of Goodwill Industries
and we salute them both for their
encouragement and help along the
way. Were it not for Pat’s original
counsel, Goodwill would likely
not have significantly grown its
endowment with the Community
Foundation for Muskegon, nor
would we have benefitted from
her family’s continuous friendship
and support,” said President and
CEO Richard Carlson. ■
www.goodwillwm.org | 11
April 22
Earth Day
Recycle! Donate
to Goodwill.
May 6-12
Goodwill
Industries Week
Celebration Sale
May 9
Achievers of the
Year Awards
May 10
Goodwill B2B
Booth
Lakeshore Business
Expo
May 19
Computer
Recycling
MCC’s Mayfest
Non-Profit Org.
U.S. POSTAGE
PAID
Muskegon, MI
Permit No. 709
271 East Apple Avenue
Muskegon, MI 49442
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