Our Mission, Vision and Values

 Our Mission, Vision and Values
We believe you can learn a lot about an organization if you know its
mission, vision and values. Here’s an overview of ours; they guide
everything we do.
MISSION
The mission of Goodwill of North Georgia is to put people to work.
VISION
Our vision consists of three elements:
• Profitable Growth
• Sustainable Mission
• Financial Strength
VALUES
Our values are not just what we believe to be important, they are the guiding principles for our
all our actions. We call them S.E.E.D.S.
Service – We exist to serve our communities and put people to work.
Excellence – We challenge ourselves to continually grow, learn and
improve.
Ethics – We are good stewards of all that is entrusted to us.
Diversity – We embrace diversity and respect all people in our
organization and in our communities.
Safety – We put safety first in all we do.
At Goodwill, our mission is a simple one:
we put people to work.
Every day, thousands of men and women face barriers that make it difficult for them to find work and earn a paycheck
to support their families. Sometimes it’s lack of training or education, limited job skills, or a disability. But with the
support of donors and shoppers, we overcome those barriers. Goodwill gives people the tools they need to find a job
which allows them to support themselves and their families.
At our career centers throughout North Georgia, Goodwill offers job-search resources, helps with writing a
professional résumé and cover letter, provides access to employment opportunities, delivers hands-on skill training,
and so much more. We provide access to important job search resources like computers, résumé writing tools, local
job listings, telephones, and photocopiers. We also host regular recruiting events, employment seminars, and even
offer software training.
Our training programs prepare people for careers in a wide array of fields such as retail, financial services, floor
technology, healthcare, traditional and green construction, forklift operations, and more.
If a person is facing challenges finding employment, we're here to help. Last year, 1.8 million donations helped us
serve more than 40,000 people and put more than 11,700 people to work!
Together, we’ll help more than 100,000 people go to work in the next five years.
Goodwill is an organization everyone knows, but few really understand. While our stores and donation centers are what most people associate with Goodwill, they fund our mission to put people to work. We do this by providing job training and placement services to help more than 10,000 Georgians gain employment every year. My role at Goodwill is [your job title/description]. So remember when you make a donation or shop in our stores, you are helping to put people in your community to work. Frequently Asked Questions
Before your first day, we know you will have plenty of questions about your
new job. Here are a few we can quickly answer for you.
How often do we get paid?
Paydays occur on Fridays every two weeks.
Will I be paid through direct deposit?
Yes. However, your first paycheck is likely to be a paper check until the payroll onboarding
process is complete. If you do not currently have a bank account, our payroll department will
issue your pay on an ADP Total Pay Card.
How do I sign up for benefits?
Once you start work, you will be given access to ADP SelfService, the online portal you will use
to enroll benefits. SelfService will also allow you to manage your personal information and
signup for training. For general information about our employee benefits, see the overview
included in your new hire packet.
Is the schedule flexible?
Each department at Goodwill has its own guidelines for scheduling. Contact your manager for
details, as the scheduling depends upon the needs of each business.
How long do we have for lunch and breaks?
Lunch and break times vary by department. Your manager will
provide details about your schedule.
What should I wear my first day at work?
As you learn about our business, you will find that our needs
vary by department and location. Some positions require
uniforms. In some cases, specific safety gear is also required.
So that you will know what to wear your first day, we have put
together some guidelines for you. The specific dress code for
your position and location should be discussed with your
manager after you start.
Employees in our stores and donations centers are required to
wear a uniform: khaki, navy blue or black pants and a solid blue
or white shirt with a collar. A Goodwill apron and I.D. badge will be issued after the first day and
should be worn at all times. Tattoos or body piercings (other than the ear for women) may not
be visible and should be concealed with clothing or makeup. Approved safety shoes must be
worn at all times.
Store Uniform
For staff not required to wear a uniform (Salaried exempt or professional non-exempt staff) our
practice is to wear business professional attire. Business casual is permitted on days when your
work is focused solely on internal customers.
Business Professional
Goodwill of North Georgia does not have casual Fridays, no jeans or casual wear is permitted.
There may be occasions where after-hours or off-site company events occur; the leadership
team putting the event together will provide direction about casual attire at those events.
Business casual is neat, and should look appropriate for even a chance meeting with a CEO. It
should not look like cocktail or party or picnic attire. Business casual is classic rather than
trendy.
Additional Dress Code Guidelines:
Jewelry, Makeup, Perfume, and Cologne: Should be in good taste. Body piercings, body jewelry
and body art, in the form of tattoos and other skin pigment alternations, is a personal choice.
However, management reserves the right to ask an employee to remove or cover anything that
is deemed to be inappropriate for viewing by customers and other employees. Also remember
that some employees are allergic to chemicals in perfumes and make-up, so wear these
substances with restraint.
For men, facial hair should be neatly groomed.
Skirt or dress should be no shorter than two inches above the top of your knees while you are
standing. While seated, your thighs should be covered.
Shoes/belt: Wear a belt and leather or fabric/microfiber shoes. Athletic shoes or hiking boots are
inappropriate.
Hats and Head Covering: Hats indoors are not appropriate unless it is part of your uniform.
Head wraps and head covers that are required for religious purposes or to honor cultural
tradition are allowed.
Avoid clothes, shoes, accessories or other adornments that compromise safety for yourself or
others in the workplace.
Management reserves the right to address any/all wardrobe concerns with staff.
Overview of Your Benefits
Detailed benefits information will be provided to you with your Employee
Handbook, the following is a summary of your benefits package:
VACATION
Vacation accrues from your date of employment; however, you must successfully complete your
90-day introductory period before any time can be taken. During the first several years of your
employment at Goodwill:
Full-Time employees (32 to 40 hours per week) earn 3.70 hours per pay period.
Part-Time employees (30 to 31 hours per week) earn 1.85 hours per pay period.
Hours earned per pay period increases along with the length of time you are employed with
Goodwill at benchmarks of 5, 10, and 15 or more years.
PERSONAL TIME OFF (PTO)
Personal Time Off (PTO) is time off with pay for important personal or medical reasons.
All full and part time employees working over 20 hours per week are eligible for
PTO. PTO accrues from the date of employment; however, you must successfully complete
your 90-day introductory period before any time can be taken. During the first several years of
your employment at Goodwill:
•
•
Full-Time employees (32 to 40 hours per week) earn 1.85 hours per pay period.
Part-Time employees (30 to 31 hours per week) earn 0.93 hours per pay period.
Hours earned per pay period increases along with the
length of time you are employed with Goodwill at
benchmarks of 5, 10, and 15 or more years.
HOLIDAYS
Goodwill recognizes ten holidays as paid holidays at
straight/regular time to eligible employees.
The Agency’s operations are closed on Thanksgiving and
Christmas Day. The following eight holidays are considered
flexible paid holidays. You may be required to work the
actual holiday and receive another day off with pay. You will
be allowed to schedule time off through their supervisor.
The flexible holidays should be used within ninety (90) days
of the actual holiday.
1. DR. MARTIN LUTHER KING’S BIRTHDAY (JANUARY)
2. MEMORIAL DAY (MAY)
3. JULY 4TH (JULY)
4. LABOR DAY (SEPTEMBER)
5. FRIDAY AFTER THANKSGIVING (NOVEMBER)
6. CHRISTMAS EVE (DECEMBER)
7. NEW YEAR’S DAY (JANUARY)
8. YOUR BIRTHDAY
403(B) PLAN
Goodwill has established an annuity program to give employees the opportunity to participate in
a retirement plan. All employees who work at least 20 hours per week will be eligible to join
upon hire. To receive a matching contribution from Goodwill, you must be at least 21 years of
age, and employed by the Agency for at least one (1) year. For the first several years of
employment with Goodwill, your contribution will be matched up to 2%. This amount increases
with the number of years you are employed at Goodwill. At ten years, the match increases to
4% and after fifteen years, increases to 6% match.
MAJOR MEDICAL INSURANCE
Full-time salaried exempt/non exempt employees, are eligible for major medical
insurance upon completion of your ninety (90) day introductory period. A medical insurance plan
is also available for hourly employees. The Agency will contribute a portion of the premium for
the employee each month. Detailed information about the plans available is accessed through
ADP SelfService. There is also information about the Affordable Care Act in ADP Self Service.
SICKNESS AND ACCIDENT PLAN
Full-time hourly employees who are not supervisors and/or clerical employees are eligible to join
a Sickness and Accident medical plan upon completion of your ninety
(90) day introductory period.
DENTAL INSURANCE
All full-time salaried exempt/non-exempt employees are eligible for dental insurance upon the
completion of your ninety (90) day introductory period.
SHORT TERM DISABILITY
All full-time employees are provided with short-term disability insurance upon the completion of
your ninety (90) day introductory period.
LONG TERM DISABILITY
All full-time salaried exempt/non-exempt, are eligible for long-term disability insurance after one
year of employment.
LIFE INSURANCE
All full-time exempt/non-exempt employees will be provided with a life insurance policy
upon completion of your ninety (90) day introductory period.
ACCIDENTAL DEATH INSURANCE
All full-time exempt/non-exempt employees are provided with an
Accidental Death and
Dismemberment policy upon the completion of your ninety (90) day introductory period.
STORE DISCOUNT
Employees receive a 25% discount on merchandise purchased at any Goodwill of North
Georgia store. You must show your Goodwill issued/approved photo identification badge to the
cashier before you check out in order to be eligible for the discount. All employee purchases
must be rung up by a member of store management even if the employee discount is not
desired. Neither you, nor your relatives may shop in the store to which you are assigned, or
stores that your job requires you to visit regularly.
EMPLOYEE ASSISTANCE PROGRAM
All employees are eligible for free confidential counseling sessions. The EAP is a
confidential, third-party service to be used when you need help. Employees can contact the
Human Resources Department in confidence to receive more information about this program.
CREDIT UNION
All employees are eligible to join Associated Credit Union and deposits may be made
through payroll deduction. More information about joining the Credit Union may be obtained
through Human Resources or by contacting Associated Credit Union www.acuonline.org or
770.448.8200, Ext. 2401.
EDUCATIONAL ASSISTANCE
Goodwill encourages employee development and will provide eligible employees with
Educational Assistance to further their career goals. The program supports employee
development by providing partial reimbursement of tuition costs, based on the grade achieved,
for courses that are directly related to enhancing the skills of an employee in his or her current
position, and/or to assist an employee in meeting the requirements of undergraduate or
graduate degree programs related to future career opportunities within Goodwill. Additionally,
Goodwill will support technical skills development and certification that is directly related to an
employee’s job function.
EMPLOYEE FUND
The Employee Fund is available to employees for Interest Free Loans, flowers for employees
and/or their immediate family members in the event of inpatient hospital care
or bereavement, and for other special events.
Benefits enrollment is completed online using ADP SelfService. Ask your
supervisor for your login information to find detailed information. Be sure to
enroll before the end of your 90-day introductory period.
Organizational Chart
Leadership at Goodwill begins with you. Our team members are our most valuable resource, and we
spend a great deal of time ensuring each one of them has the ability to grow and develop professionally.
Here’s a look at some of the individuals who are responsible for that growth.