PO Box 1357 | DUBBO NSW 2830 P: 1800 851 488

Transcription

PO Box 1357 | DUBBO NSW 2830
P: 1800 851 488 | 02 6885 1488
F: 02 6885 1468 | E: [email protected]
www.rdaorana.org.au
Author: Kathy Smart – Program Officer (Skilled Migration)
Skilled Migrant Information Booklet
Published: 12/08/2013 5:11 PM
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DISCLAIMER:
While Regional Development Australia – Orana NSW Inc. (RDA Orana) and its contributors have attempted to ensure that
the material in this booklet is accurate at the time of release, the booklet covers a range of matters that are subject to
regular change.
No liability for negligence or otherwise is assumed by RDA Orana or its contributors should anyone suffer a loss or damage
as a result of relying on the information given in this booklet.
References to external websites are provided for the reader’s convenience and do not constitute endorsement of the
information at those sites or any associated organisation, product or service.
RDA Orana accepts no responsibility for the accuracy, completeness or currency of material contained on any external
website that is referred to in this booklet.
Kathy Smart
Program Officer (Skilled Migration)
Migration Matters
RDA Orana is not a registered Migration Agent and therefore cannot provide migration advice other than
regarding the skilled migration schemes as outlined on our website.
You should refer questions regarding your visa processing or future applications for visas to a Migration
Agent or the Australian Department of Immigration and Citizenship (DIAC). In the first instance you should
consult their website: www.immi.gov.au
Or call the DIAC General Skilled Migration enquiry line for more information.
General Skilled Migration enquiries 1300 364 613
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CONTENTS
Contents
DISCLAIMER: ......................................................................................................................................... 2
Migration Matters .............................................................................................................................................. 2
WELCOME TO ORANA ........................................................................................................................... 5
ABOUT REGIONAL DEVELOPMENT AUSTRALIA – ORANA ..................................................................................... 6
Our Vision ................................................................................................................................................... 6
Our Mission ................................................................................................................................................ 6
MAP OF ORANA REGION ....................................................................................................................... 7
ON YOUR ARRIVAL IN ORANA: .............................................................................................................. 8
FIRST THINGS FIRST: .............................................................................................................................. 8
1.
APPLY FOR A TAX FILE NUMBER (TFN) ................................................................................................. 9
2.
OPEN AN AUSTRALIAN BANK ACCOUNT............................................................................................... 9
3.
REGISTER WITH RDA ORANA ............................................................................................................... 9
4.
REGISTER WITH MEDICARE - conditional.............................................................................................. 9
5.
REGISTER WITH CENTRELINK – conditional ........................................................................................ 10
6.
REGISTER FOR ENGLISH CLASSES – conditional .................................................................................. 10
7.
FIND ACCOMMODATION ................................................................................................................... 11
8.
ENROL YOUR CHILDREN IN SCHOOL ................................................................................................... 12
9.
APPLY FOR A DRIVER’S LICENSE ......................................................................................................... 13
10.
FIND A JOB..................................................................................................................................... 14
MULTICULTURAL SERVICES AND SUPPORT ........................................................................................................ 15
DIAC General Skilled Migration enquiries: 1300 364 613 ................................................................................... 15
DUBBO NEIGHBOURHOOD CENTRE................................................................................................................... 15
Settlement Grants Program....................................................................................................................... 15
MULTICULTURAL COMMUNITY CONTACTS: ...................................................................................................... 15
TRANSLATING AND INTERPRETING SERVICES .................................................................................................... 16
WHERE CAN I LEARN ENGLISH? ......................................................................................................................... 16
COMMUNITY AND HEALTH SERVICES ................................................................................................................ 17
How to make medical appointments:................................................................................................................ 17
HEALTH INSURANCE ............................................................................................................................ 19
GOVERNMENT AND LEGAL SERVICES .................................................................................................. 20
OUR GOVERNMENT ............................................................................................................................ 20
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AUSTRALIA’S FEDERATION ................................................................................................................................ 20
THE AUSTRALIAN GOVERNMENT ........................................................................................................ 20
FEDERAL AGENCIES AND SERVICES ................................................................................................................... 20
STATE AND TERRITORY GOVERNMENT ................................................................................................ 21
STATE AGENCIES AND SERVICES ........................................................................................................................ 21
NSW FAIR TRADING................................................................................................................................... 21
FAMILY AND COMMUNITY SERVICES ......................................................................................................... 22
EDUCATION AND COMMUNITIES .............................................................................................................. 22
NSW ROADS & MARITIME (PREVIOUSLY ROADS AND TRAFFIC AUTHORITY OR RTA) .................................. 23
POLICE ...................................................................................................................................................... 23
NSW LEGAL SERVICES ................................................................................................................................ 23
LOCAL GOVERNMENT ......................................................................................................................... 24
LOCAL AGENCIES AND SERVICES ....................................................................................................................... 24
BUSINESS SERVICES AND ASSISTANCE STARTING A BUSINESS ........................................................................... 25
E-Resource for small business updated ............................................................................................................. 25
APPENDICES ........................................................................................................................................ 26
APPENDIX A – Map to RDA Orana office .............................................................................................. 26
APPENDIX B – Job Seeker Websites ..................................................................................................... 27
APPENDIX C – Letter to NSW CRC for Driver’s License translation ....................................................... 29
APPENDIX D – Steps to renting a property........................................................................................... 30
APPENDIX E – Resume formatting ....................................................................................................... 31
APPENDIX F –Cover Letter formatting ................................................................................................. 33
APPENDIX G –Refugee and Migrant Services and Links........................................................................ 35
KEY GOVERNMENT AGENCIES ........................................................................................................................... 35
REFUGEE SERVICES ........................................................................................................................................... 35
MIGRANT RESOURCE CENTRES ......................................................................................................................... 36
COMMONWEALTH FUNDED SETTLEMENT SERVICES ......................................................................................... 37
ETHNIC COMMUNITIES COUNCILS .................................................................................................................... 37
COMMUNITY PROFILES ..................................................................................................................................... 38
APPENDIX H – ECONOMIC DEVELOPMENT CONTACTS ........................................................................ 39
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Welcome to Orana!
CONGRATULATIONS ON YOUR SUCCESSFUL VISA APPLICATION!
Now you will be considering your relocation to the Orana region we would like to offer some advice in the
following booklet.
Please read the information in this booklet carefully, and utilise the contacts and websites recommended to
research the answers to your questions.
If you still have questions or concerns, please contact us and we will be able to refer you to the correct service.
INTRODUCTION TO ORANA
The Orana region of NSW stretches across the Central West and Western region of NSW. It is the largest and
most diverse region in NSW, covering an area of almost 199,078 km², which equals to approximately 27% of the
state. Orana means ‘Welcome’ in Wiradjuri, the local language of the indigenous Aboriginal peoples of our
region.
The Orana region encompasses 13 Local Government areas – Bourke, Bogan, Brewarrina, Cobar, Coonamble,
Dubbo, Gilgandra, Narromine, Mid-Western, Walgett, Warren, Warrumbungle and Wellington, with the major
towns being Dubbo, Mudgee and Cobar.
More than 1.8 million people visit the Orana region each year to see the various attractions it has to offer,
spending around $256 million. Attractions include the natural wonders of the Warrumbungle National Park, the
Macquarie Marshes, the Macquarie and Darling River systems, the Wellington Caves, the historic opal mining
town of Lightning Ridge, Taronga Western Plains Zoo in Dubbo, and the picturesque wineries of the Mudgee
area.
Average summer temperatures range from a minimum of 10.5°Celcius in Coonabarabran to a maximum of 38°C
in Brewarrina. Average winter temperatures range from minimum 0°C in Coolah to a maximum of 19°C in
Coonabarabran.
The region is traversed by a number of river systems including the Darling, Macquarie, Barwon and Paroo
Rivers. These rivers are part of the Murray Darling River Basin and support a significant irrigation network
covering 164, 556 hectares and support the agricultural industry in our region.
The major industry sectors in the Orana region are agriculture, mining, viticulture, and tourism.
The region has well established mining sectors in Cobar (Copper, Zinc & Gold) and Mudgee (Coal) and new
prospects are being development for high value ‘rare earth’ minerals near Dubbo. The mining industry
contributes $740 million to the Orana economy.
The region’s agricultural sector produces over $403 million worth of agricultural commodities per annum. This
centres on the production of cereal crops, beef, cotton and wool.
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Wine tourism is worth $45 million annually and viticulture enterprises are situated in the districts around
Mudgee, Dubbo, Rylstone and Wellington. After coal mining, the wine industry is the largest contributor to the
regional economy in the Mid-Western Regional Council which includes Mudgee, Gulgong, Rylstone and Kandos.
Further information can be found at:
www.evocities.com.au/locations/dubbo and www.dubbo.com.au/
www.visitmudgeeregion.com.au
www.coonabarabran.com
www.cobarnsw.com.au
www.visitbourke.com.au
www.lightningridgeinfo.com.au
ABOUT REGIONAL DEVELOPMENT AUSTRALIA – ORANA
Regional Development Australia Orana - NSW Inc. (RDA Orana) is part of a national initiative which created 55
organisations across Australia. As a partnership between Australian, State and Local Governments, RDA
organisations are not-for profit, non-government organisations which aim to build partnerships between all
governments and stakeholders which are responsive to local priorities and needs. They are a conduit between
government and local communities, and a provider of information.
RDA Orana is run by a committee of twelve people appointed by the Minister who lead our strategic efforts in
economic development, social inclusion and the environment.
We also employ staff including a Chief Executive Officer, a Project Manager and various Special Project Officers
as well as a Skilled Migration Officer and administrative support staff.
Our Vision
By 2020, elevate the value of the Orana region, advance eco nomic development and embrace
new opportunities to create communities where people want to invest and live.
Our Mission
To build relationships with stakeholders and work in partnership with our communities to
drive regional development, investment and dive rsification of our economy to ensure the
Orana is a vibrant growing and sustainable region.
For further information please visit our website and there you will find our Regional Plan 2013-2016, and
various other planning and vision documents: www.rdaorana.org.au
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MAP OF ORANA REGION
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GETTING STARTED IN AUSTRALIA
Congratulations on your 489 visa. Please email us your Visa Grant letter and advise us once you have a date of
arrival to Australia and / or for the Orana region (email is fine).
Please read this booklet in conjunction with the DIAC Booklet “Beginning a Life in Australia”, which can be down
loaded in various languages at the following link:
http://www.immi.gov.au/living-in-australia/settle-in-australia/beginning-life/
Services to migrants are provided by a number of government agencies, non-profit organisations and charities
and private service providers. Some links which you may find helpful are below:
http://www.immi.gov.au/living-in-australia/settle-in-australia/everyday-life/
http://www.business.nsw.gov.au/live-and-work-in-nsw/visa-and-migration/new-arrivals
http://www.gettingdownunder.com/useful-migration-links-and-resources/articles/
ON YOUR ARRIVAL IN ORANA:
1. Visit our office in Dubbo to register and make an appointment to meet with the Skilled Migration
Officer. You will need to make the appointment at least a couple of days in advance.
2. In Dubbo: Visit the Visitor Information Centre at Cnr Macquarie and Erskine Street to indicate your
interest in moving there and to find out what other services you should contact.
Alternatively visit the local council in one of the other towns in our region and register with the
Economic Development Team for your welcome pack.
3. Visit the Dubbo Neighbourhood Centre at 80 Gipps Street to get some information on local services and
community organisations. There is also a Migrant Support Worker attached to this organisation.
FIRST THINGS FIRST:
1. Apply for a Tax File Number (TFN)
2. Open an Australian bank account
3. Register with RDA Orana, and provide visa grant letters
4. Register with Medicare – this is conditional on your citizenship and visa status – see below
5. Register with Centrelink – this is conditional on your citizenship and visa status – see below
6. Register for online English Classes
7. Find Accommodation
8. Enrol your Children in School
9. Obtain a Drivers’ License
10. Find a Job!
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1. APPLY FOR A TAX FILE NUMBER (TFN)
Australian Workers pay tax to the government to help fund various government programs such as roads,
schools and hospitals. To receive an income in Australia you must have a Tax File Number (TFN).
You can apply for a TFN on the Australian Taxation Office website www.ato.gov.au
Or by phoning 13 28 61. Forms are also available from any Australian Post Office.
The ATO also has an audio-visual product which is available in 10 different languages for free. Tax in Australia:
What you need to know is available as a DVD or to download on the ATO website. It provides practical support
and guidance to the community about their rights and obligations under the Australian tax system,
superannuation, the use of TFNs and what you need to know when you start a job. Taxpayers can order the
DVD through the website, by telephoning 1300 720 092 or by emailing [email protected].
2. OPEN AN AUSTRALIAN BANK ACCOUNT
If you open an account in any Australian bank, building society or credit union within six weeks of entry to the
country you will only need your passport as identification.
You should advise your bank of your TFN to avoid higher rates of taxation on interest earned.
Further information can be found at: www.bankers.asn.au
Or http://www.jobs4travellers.com.au/pages/backpacker-bank-accounts
3. REGISTER WITH RDA ORANA
Following your successful visa application, we ask that you advise us of this and forward us the Visa Grant
letters you received from DIAC.
You should also email us with your expected time of arrival in the country or Orana (if relocating from another
part of the country).
We ask that you make an appointment to see the Skilled Migration Officer either before relocating, or on
arrival. This is so we can explain the terms and conditions on your visa, offer advice on job seeking and answer
any other questions you may have. This appointment usually takes at least one hour.
On arrival at our office you will be asked to complete the Skilled Migrant Registration Form. A map showing our
location is in the Appendices of this document. If you are unable to attend the office, please email or ring for
alternatives.
4. REGISTER WITH MEDICARE - conditional
The Australian government provides help with medical expenses to citizens and permanent residents through
the Medicare system. Some temporary residents are also eligible for limited Medicare assistance through
reciprocal arrangements between their country of origin and the Australian government. To determine if one of
these arrangements exists for your country please visit the DIAC website here:
http://www.humanservices.gov.au/customer/services/medicare/reciprocal-health-care-agreements
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To register with Medicare go to a Medicare office, which is often co-located with a Centrelink office, with your
passport and other travel documents. If all registration requirements are met, you will be given a temporary
Medicare card number to you, and the Medicare card will be posted out to you in approx. three weeks.
Medicare office locations: http://humanservices.findnearest.com.au/
If you are NOT eligible for some Medicare assistance, we strongly advise you to obtain private health insurance
to provide a minimum of coverage for yourself and your family.
Further information on private health cover can be found later in this document.
5. REGISTER WITH CENTRELINK – conditional
Centrelink is the government agency through which social security payments and services are provided to
Australian citizens and residents. Generally, holders of the 475/487/489 visas will not be eligible for payments
from Centrelink or the Family Assistance Office. However, there are also some reciprocal arrangements with
other countries which may allow you to claim some social security payments from your country of origin.
For further information go to the following links:
http://www.humanservices.gov.au/customer/themes/migrants-refugees-and-visitors
http://www.humanservices.gov.au/customer/services/centrelink/international-services
http://www.humanservices.gov.au/customer/enablers/centrelink/international-social-securityagreements/countries-that-have-agreements-with-australia
Or call Centrelink (for multilingual services) on 13 12 02 or International Services on 13 16 73
6. REGISTER FOR ENGLISH CLASSES – conditional
Communicating in English is an important component of finding employment in Australia. As the primary
applicant for the 475/487/489 visa you will have an IELTS minimum of 6 in each band and will not be eligible for
any free English tuition.
However, there are some services available online for a nominal fee which may be very helpful.
Secondary applicants (over 18 years) may be eligible if the additional 2nd instalment visa payment was made at
time of application.
For further information please explore the below websites:
http://www.immi.gov.au/media/fact-sheets/94amep.htm
http://www.immi.gov.au/living-in-australia/help-with-english/amep/
http://ames.edu.au/
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7. FIND ACCOMMODATION
7.1
Temporary Accommodation
Dubbo is the major city in the Orana region. It is also home to the Taronga Western Plains Zoo and is a major
stopping point for people travelling between Melbourne and Brisbane. As a result there is a range of tourist /
temporary accommodation choices - though availability can vary depending on tourist demand. Further
information for Dubbo is available on the www.dubbo.com.au website.
A self-contained cabin at a Holiday Park (or caravan park) is an economic alternative, where weekly rates are
available. There is also a hostel (the Gest Inn in Dubbo) and other furnished accommodation with short term
lease. A full list is available in the Appendices of this document.
Other towns in the Orana region also have a variety of temporary accommodation alternatives and these may
be less expensive. However, please be aware that there is little public transport either within or between these
towns. Job prospects within certain professional occupations may also be limited depending on the size of the
town.
Further information regarding the other local government areas in Orana and the accommodation available can
be found at the Destinations NSW website here:
http://www.visitnsw.com/destinations/outback-nsw/
7.2
Renting a property
Most Real Estate Agents list properties for rent. Stock and Station Agents generally do not list properties for
rent. For a comprehensive real estate listing and the latest properties for sale and rent in the region visit:
www.domain.com.au or www.realestate.com.au
Dubbo is experiencing a rental property shortage at the moment and you may need to consider moving to a
smaller town in the region. There are several towns that are within one hour drive of Dubbo. (Of course you will
need a car!) We are able to provide a rental support letter if necessary.
In order to rent a property in Orana you need have 100 points of identification, proof of income and/ or money
in the bank, and view the property. A list of requirements is in the Appendices of this document.
For further assistance on leasing a property in NSW please visit the NSW Fair Trading office in Dubbo.
7.3
Buying a property
An existing three bedroom home in Dubbo starts at about $220,000 depending on the size and location. In
Mudgee a similar property starts at about $250,000. There are also new homes with 3-4 bedrooms and 2
bathrooms which start at about $350,000. Other towns within the Orana region are considerably cheaper. For
example in Warren, which is 1 hour’s drive from Dubbo, a house in town starts at $125,000. While in Cobar 3
bedroom homes start at about $200,000.
If you do not have enough money to pay for the purchase of a home outright, there are numerous banks and
credit providers willing to lend money to applicants on a Provisional (or temporary) visa for the purchase of a
home. Most of these lenders require the client to have a 20% deposit (of the purchase price) plus any
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associated costs (legal fees, government stamp duty etc.). In other words, most lenders will not consider
lending any more than 80% of the purchase price.
In order to find these lenders, it may be easier to consult a mortgage broker who can research options from
several lenders and ascertain your eligibility for a home loan, as well as provide information on the additional
fees and charges required when purchasing a home. Mortgage brokers can be found in the phone directory, or
online.
For a comprehensive real estate listing and the latest properties for sale and rent in the region visit:
www.domain.com.au or www.realestate.com.au
7.4
Essential household services
Whether you rent or buy you will need to get a number of basic household services connected. You need to give
the providers a few days or a week’s notice before you expect to move. You will need to get the Electricity,
Telephone and Internet connected. You may also need to arrange a Gas connection, depending on the
appliances in the home. To find out which suppliers are servicing an area please refer to the local telephone
directory.
Further information on Electricity and Gas suppliers can be found here:
http://www.energy.nsw.gov.au/customers/choosing-supplier
Further information on telephone and internet providers can be found here:
http://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Telecommunications.html
http://www.idd.com.au/telephone-companies.php
There are also many websites which compare prices and services. A basic web search will provide much
information on how to get the best deal. However, you should be aware that they may not compare every
service or plan with every other service or plan! Furthermore, not every provider will service regional Australia.
Rates are paid to the local government / municipal council to cover the cost of garbage removal, road
maintenance and upkeep and provision of other community amenities, services and water. Water is provided
by the local government / municipal councils if the property is in a town. Rural properties will usually collect
rainwater into tanks on site. If you are renting a property, the rates will be included in your rent, however the
water charges will not.
For further information please contact the local council in the town to which you are relocating. A list of
councils in the Orana region is included with the map at the beginning of this booklet, and in the Appendices.
8. ENROL YOUR CHILDREN IN SCHOOL
In Australia children must attend school from 5 – 17 years of age.
Childcare centres cater for children from Birth to 4 years of age. Kindergartens or Preschools run programs
specifically for 4 year olds as preparation for school.
There are government or not-for-profit schools and private independent schools, preschools and childcare
centres throughout Australia. For your child to attend a NSW Government school you must apply for the
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Temporary Residents Program on this website before you enrol in a local public school.
http://www.decinternational.nsw.edu.au/study/schools/temporary-residents
For more information and to find schools near to you, please explore the below websites:
http://www.schools.nsw.edu.au/
http://www.schoolchoice.com.au/
http://www.bth.catholic.edu.au/
http://www.aisnsw.edu.au/Pages/SchoolFinder.aspx
9. APPLY FOR A DRIVER’S LICENSE
In Australia you must have a driver’s license to drive and the vehicle must be registered with one of the state
governments. If you have an international driver’s license then you do not need to get an Australian license
until you have been a resident for more than 6 months.
After six months residence in NSW you should get a NSW Driver’s License. This is also necessary if you are going
to get a Forklift or truck driving license. You need to have a NSW residential address to do this.
http://www.rta.nsw.gov.au/licensing/visitorstonsw/gettingnswlicence.html
In order to obtain a full NSW license without having to do the provisional period, you will need to provide
evidence that you have held a full license in your country of origin. The NSW Roads & Maritime Service (RMS)
will only accept an English translation of foreign licenses from the NSW Community Relations Commission. To
access this service please see the link here for some information:
http://www.crc.nsw.gov.au/services/language_services
The process is:
1. Obtain certified copies of your foreign license. A Justice of the Peace (JP), Solicitor or a Police Officer can
do this. Just take your original documents and a photocopy to the JP, Solicitor or Police station and
request certification of the copies. In Dubbo there is a JP at the Dubbo City Council or at NSW Fair
Trading on Wingewarra Street. Or you can find the nearest one at this website:
http://www.jp.nsw.gov.au/jp/findjp.html
2. Send a letter to the Commission with the certified copy, requesting translation for the purpose of getting
your NSW Driver’s License. (template in the Appendices) You may like to include a photocopy of any
other English translations you have had done somewhere else. It is not necessary for this to be certified.
The address to send the letter is:
NSW Community Relations Commission
LANGUAGE SERVICES
PO Box A2618
SYDNEY SOUTH NSW 1235
3. Indicate in the letter how quickly you need the translation back – 14 days, 7 days or next day (which will
actually be more like 3 days to Dubbo). Payment rates are $77 for 14 day service, $96 for 7 day service
and $117 for next day service.
4. Include a cheque or money order for payment, or say you will pay with credit card. They will ring you
when they get up to doing your translation and ask for card details.
5. Wait for your translation to arrive!
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10. FIND A JOB
The Australian labour market can be very competitive. How quickly you find a job depends on economic factors,
your qualifications and skills, the type of work you are looking for and the availability of that work in different
parts of the country. It will also depend on your ability to market yourself.
As a skilled migrant under the General Skilled Migration program you have been assessed as having a
competent level of English, which may preclude you from any additional assistance with job seeking. As you
are the primary applicant with a temporary 475/487/489 visa you are not entitled to Centrelink or Job Services
Australia assistance in finding a job. Neither is it RDA Orana’s role to provide intensive assistance. Therefore,
you will need to educate yourself on how to find a job in Australia and what employers expect in the workplace.
Essentially you are responsible for finding your own employment.
There are a number of websites which may provide useful information for migrants on job seeking in Australia.
There is a more extensive list of general job website links which will be useful for finding a job in the Appendices
of this document. You may also register as a Job Seeker on the government website: https://jobsearch.gov.au/
As a 475/487/489 visa holder you have been assessed as having a professional skill level in an occupation which
is in demand in our region. However, you do not have to work in the particular occupation for which you have
been assessed.
RDA Orana recommends that you obtain a casual, unskilled position as soon as possible. This will help you to
settle into the Australian way of life, understand the Australian workplace and take the pressure off your job
search for a professional position. There is no shame in this, and will be viewed by potential employers in the
professional occupations as proactive.
When you come for an appointment with the Program Officer, we may make recommendations for
improvements to your resume. There is a guide to resume formatting in the Appendices of this document.
Depending on demand, RDA Orana may run workshops on job seeking skills and resume writing. This is why it is
important to keep us updated with your current contact details.
There are a number of employers in Dubbo who are willing to hire unskilled process workers. They are listed on
the list of job websites in the Appendices.
Recommended Reading:
Land that Job in Australia: Successful Job Hunting for Migrants
(2005) Written by Jim Bright & Karen Bright, Published by tribus lingua. It can be purchased from:
http://www.booktopia.com.au/
A Guide to Employment for Migrants
(2013) Developed by The Hills Holroyd Parramatta Migrant Resource Centre. It can be downloaded here:
http://www.training.nsw.gov.au/skills_trade_recognition/employment/index.html
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MULTICULTURAL SERVICES AND SUPPORT
DIAC General Skilled Migration enquiries:
1300 364 613
DUBBO NEIGHBOURHOOD CENTRE
Australian’s are proud of the multicultural diversity we have in this country. We have over 70 nationalities living
in our region. The Dubbo Neighbourhood Centre plays a very real role in helping new and existing residents
from Culturally and Linguistically Diverse (CALD) and Non-English Speaking (NESB) backgrounds settle into our
great region.
Settlement Grants Program
This program, funded by DIAC, provides support to people from CALD and NESB backgrounds.
The service assists people from Dubbo, Coonamble, Warren, Wellington, Narromine, Gilgandra, Coonabarabran
and Mudgee local government areas to better access services available to them. The program also strives to
improve the community awareness of migrant needs. The service is free to CALD people.
What can we do?



Advise you on how to get help when you need it
Help you to become involved in the community
Find information about services in your own language
Local Activities:
A Multicultural Women’s Group meets every 3rd Monday of the month at 10am at the Dubbo Neighbourhood
Centre, 80 Gipps Street Dubbo.
The Multicultural Festival is a yearly cultural event featuring a street parade, gala dinner and concert celebrating
the diversity of nationalities in our community. There are 76 (?) nationalities currently living in Dubbo, and the
committee invites all CALD people to participate.
How do I obtain assistance?
If you need help, or know someone who does, contact Gwen Young, Migrant Support Worker at the Dubbo
Neighbourhood Centre on 6882 2100. Or drop into the centre at: 80 Gipps Street, Dubbo
MULTICULTURAL COMMUNITY CONTACTS:
Multicultural Festival: Monika Mate (President) E: [email protected].
Iranian Community: Nasser Sedghi M: 0417 410 858 E: [email protected]
Indian Sub-Continent Cultural Groups: Madhwan Keshwan M: 0412 723 635 E: [email protected]
Bengali Community: Enam Kabir M: 0406 080 427 E: [email protected]
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TRANSLATING AND INTERPRETING SERVICES
The Australian Government through the Department of Immigration and Citizenship (DIAC) provides a
Translating and Interpreting Service (TIS) for people who do not speak English or for English speakers needing to
communicate with them. This is a national service available to any person or organisation within Australia.
http://www.immi.gov.au/living-in-australia/help-with-english/help_with_translating/
It is available 24 hours a day, 7 days a week at the below number, for the cost of a local call: 13 14 50
To book an on-site interpreter. See: On-site Interpreter Booking Form
To pre-book a telephone interpreter. See: Telephone interpreter pre-booking form
The NSW Community Relations Commission provides an interpreting and translating service in more than 77
languages and dialects. These services are available to all organisations and individuals in NSW.
http://www.crc.nsw.gov.au/home
The NSW AMES service provides a Translation Service for businesses wishing to translate documents into
another language. Talk to your clients in their language and enjoy the response. Translations can be provided in
over 130 languages, by NAATI accredited translators. http://ames.edu.au/translation-services
Submit an online enquiry OR Call 02 9289 9222
WHERE CAN I LEARN ENGLISH?
The Adult Migrant English Program (AMEP) provides access of up to 510 hours of English courses to eligible
migrants and humanitarian entrants, for five years from their visa commencement date, or the number of hours
it takes to reach functional English (whichever comes first).
Eligible migrants are those who have scored less than 4.5 on the IELTS, which could only be a secondary
applicant under the General Skilled Migration scheme. These visa holders would have paid the 2nd visa
instalment at time of visa application.
To learn more about the AMEP visit their website: http://www.immi.gov.au/living-in-australia/help-withenglish/amep/
Or call the DIAC enquiry line on 131 881 for the cost of a local call.
Or to find out where you can learn English in NSW or about online courses, contact the centre nearest you:
http://ames.edu.au/courses/programs-for-migrants/adult-migrant-english-program-(amep)-cswe-i/
In the Orana region, the AMEP provider is: NSW Department of Education and Communities, via TAFE Western
Institute. Telephone: 1800 114 707 Web: www.ames.edu.au
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COMMUNITY AND HEALTH SERVICES
Community services and health services are provided by a combination of State and Federal government
agencies, government funded not-for-profit organisations and private companies.
Most local councils have a service directory which lists all the services available in their area. These are available
from their offices, from the local neighbourhood centre, or on their websites. Medical services can also be
found in the telephone directory.
The public health system in Australia is the largest provider of health services. The Orana region is covered by
the Western NSW Local Health District. http://www.wnswlhd.health.nsw.gov.au/
Most public hospitals also have private (fee for service) facilities. Dubbo has a private hospital which can
provide some specialist services and day surgery.
As a skilled migrant on a 475/487/489 visa you will need to inform any health service that you are a temporary
resident and that you do not have Medicare coverage. If you have private health insurance you should inform
them of this as you will then be covered for at least the minimum coverage provided to permanent residents by
Medicare.
How to make medical appointments:
Usually, the General Practitioner (GP) is the starting point for health care. If the problem is complicated, GPs
can refer you to:


Specialist doctors like psychiatrists, rehabilitation physicians and neurologists.
Allied health care providers, eg physiotherapists and speech pathologists.
Specialist doctors and allied health care providers work in government services and their own practices.
GPs can be found in your local area telephone directory under Medical Practitioners.
There is a shortage of doctors in regional Australia. In regional cities there are Medical Centres where you can
go without an appointment to see a General Practitioner (GP). However, you may have a wait a few hours, and
you will not be able to pick which doctor you see.
Other GPs have practices with one or more doctors in the same building. These will require an appointment.
You should ring ahead for this, as they may not be taking new patients and there may be a wait to see a doctor
for at least a number of days.
Medical appointments are generally for less than 10 minutes. If you require a longer appointment you should
ask the receptionist at the time of making the appointment. Each appointment will cost around $65, and these
fees are paid following the appointment. You may then claim the rebate from your health insurance.
If your matter is urgent, it is after hours or you cannot afford to go to the doctor, you should contact the
emergency department of your local hospital.
If there is a life threatening situation you should call the Emergency Number: 000 and clearly state if
you require assistance from Fire & Rescue, Police or Ambulance services.
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The Ambulance Service is for serious health emergencies in the case of a severe illness, threat to life, serious
accidents or injuries. Only ring 000 for emergency situations. It is illegal to call for non-emergency situations and
may result in fines or jail. Sometimes Ambulance services can incur a charge. It is advisable that you ensure you
have Ambulance cover included in your private health insurance policy.
Medical specialists:
If you require an appointment with a medical specialist, you will need to obtain a referral from a GP, which
involves making an appointment with the GP first. The referral is a letter which the GP sends to the specialist on
your behalf detailing relevant aspects of your medical history. If you are unsure if you need a referral you
should contact the medical specialist and ask.
If you have a complaint or concern about the conduct or advice of a medical practitioner or a health service you
should contact the Health Ombudsman in your state. For NSW see here: http://www.hccc.nsw.gov.au/
Dentists:
You do not need a referral to visit a dentist. Those in your area can be found in the local telephone directory.
You may not get an appointment straight away, but this will vary between dentists and towns.
Dental appointments will have to be paid for at the time of visit. You may be able to get a rebate from your
private health insurance if you are covered for Dental.
Allied Health Services:
Some of these are available for free in community health centres and hospitals, and in community support
teams and residential services of the Ageing, Disability and Home Care (ADHC). Other allied health
professionals work privately and charge a fee. To use these services as the holder of a provisional / temporary
visa you will need to either pay the full fee for service or ensure that your Private Health Insurance covers the
specific allied health service you wish to use.
Allied health services include physiotherapists, psychologists, and social workers and:
• Dieticians – advise about diet including healthy food choices for people with a weight or swallowing problem,
or who have diabetes.
• Occupational therapists – advise on equipment like wheel chairs and rails in bathrooms.
• Exercise physiologists – advise about exercise and sport.
• Podiatrists – treat foot and toenail problems, and can recommend footwear.
• Speech pathologists – help with communication and swallowing problems.
• Optometrists - check vision and provide glasses. Eye examinations by optometrists are covered by Medicare.
• Audiologists - test hearing and provide hearing aids.
• Drug and alcohol services
• Aboriginal health services
• Multicultural health services – these help people from non-English speaking backgrounds. They provide some
health services and help people to use ordinary health services.
• Women’s health services – for women’s health issues eg menstruation problems.
• Screening services – check people for some health risks, eg breast cancer and bowel cancer.
• Alternative treatment providers such as osteopaths, naturopaths and chiropractors. If you use these
treatments, you should let the GP know to check they will not conflict with the doctor’s treatment.
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HEALTH INSURANCE
We recommend you purchase Private Health Insurance to cover you for at least the equivalent of the
government subsides available via our Medicare system. Generally migrants on a 475/487/489 visa are not
eligible for Medicare, though it is dependent on their country of origin / citizenship and reciprocal arrangements
between governments.
Only you know what sort of health conditions your family is likely to experience, so you will have to research
and make a decision about what you need and what you can afford. Some policies will exclude certain
expensive / optional health issues – like obstetrics and dental services. Ambulance cover may also be optional,
but you should make sure it is included as this service can be unforseen and potentially expensive.
Information about the health system and private health insurance is available at the below websites:
http://www.health.gov.au/internet/main/publishing.nsf/Content/health-privatehealth-consumers-ovc.htm
http://www.privatehealth.gov.au/healthinsurance/overseas/ovhc.htm
Most health insurance company websites do not mention the 475 / 487 / 489 subclasses as visas they cover,
however the terms and conditions of these visas match what is called Overseas Visitor or Overseas Worker
Cover. If the company website lists the 457 visa, then they will most likely also cover the above visa classes.
Here are some links for private health insurance companies which have policies for visitors on working visas and
have offices in Dubbo – this would make it easier for you to discuss your requirements and claim.
HCF: http://www.hcf.com.au/healthinsurance/overseas-visitors-health-cover/
Bupa: http://www.bupa.com.au/health-insurance/cover/overseas-visitors/about/
Other health insurance providers for visitors on working visas are:
NIB general info: http://www.nib.com.au/home/newtonib/overseasstudents/Pages/overseas_customers.aspx
NIB do working visitor health cover through this company, IMAN: http://www.austhealth.com/
Medibank: http://www.medibank.com.au/Visitors-Cover/About-Visitors-Cover/Top-85-Working-Visa-HealthInsurance.aspx
HIF: http://www.hif.com.au/overseas-visitor-cover/default.aspx
Australian Unity: http://www.australianunity.com.au/health-insurance/overseas-visitor-cover/compare-ourproducts
HBF: http://www.hbf.com.au/health-insurance/overseas-cover.html
The services listed below will give a quote over the phone, however they are commissioned sales people and
they do a limited comparison based on the fees the insurance companies will pay them. Therefore you are not
guaranteed the cheapest or the correct cover for your family (despite what they say). We recommend you do
your homework and explore all the policies on the market. Of course this is exhausting, so these websites do
very well!
http://www.infochoice.com.au/health-insurance/
http://www.hica.com.au/content/health-insurance-for-overseas-visitors
http://www.helpmechoose.com.au/Overseas-Visitor-Health-Insurance
http://www.iselect.com.au/overseas-visitors-cover.jsp
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GOVERNMENT AND LEGAL SERVICES
OUR GOVERNMENT
Australia's formal name is the Commonwealth of Australia. The form of government used in Australia is a
constitutional monarchy – ‘constitutional' because the powers and procedures of the Australian Government
are defined by a written constitution and ‘monarchy' because Australia's head of state is Queen Elizabeth II.
AUSTRALIA’S FEDERATION
The Commonwealth of Australia was formed in 1901 when the six independent British colonies on this
continent agreed to join together and become states of a new nation. The rules of government for this new
nation were enshrined in the Australian Constitution.
The birth of our nation is often referred to as 'federation'. This is because the Constitution created a 'federal'
system of government. Under a federal system, powers are divided between a central government and
individual states. In Australia, power was divided between the Australian Government and the six state
governments.
For more information on Australia's federal system, our Constitution, and the roles of the monarch and the
Governor-General, see Australia's federation.
THE AUSTRALIAN GOVERNMENT
The Australian Government, sometimes referred to as the Commonwealth Government or the federal
government, passes laws which affect the whole country. There are three arms' of the Australian Government:

the legislature (or parliament) is responsible for debating and voting on new laws to be introduced
under the power of section 51.

the executive is responsible for enacting and upholding the laws established by the legislature. Certain
members of the legislature (called ministers) are also members of the executive, with special
responsibilities for certain areas of the law.

the judiciary is the legal arm of the Australian Government. It is independent of the other two arms, and
is responsible for enforcing the laws and deciding whether the other two arms are acting within their
powers.
See The Australian Government for more information on the role and structure of the Australian Government.
FEDERAL AGENCIES AND SERVICES - http://australia.gov.au/
Some examples of agencies which you may require are:
Australian Tax Office: http://www.ato.gov.au/
Medicare: http://medicareforall.health.gov.au/ or
http://www.humanservices.gov.au/customer/information/welcome-medicare-customers-website
Centrelink: http://www.humanservices.gov.au/customer/information/centrelink-website
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STATE AND TERRITORY GOVERNMENT
Although the six states joined together to form the Commonwealth of Australia and the Australian Government,
they each still retain the power to make their own laws over matters not controlled by the Commonwealth
under Section 51 of the Constitution. State governments also have their own constitutions, as well as a
structure of legislature, executive and judiciary.
Territories are areas within Australia's borders that are not claimed by one of the six states. The territories are
the Northern Territory and the Australian Capital Territory, and while they may be administered by the
Australian Government, they have been granted the right of self-government.
For more information on the six state governments, the State-Commonwealth relationship, and the
government of Australia's territories, see State and territory government.
STATE AGENCIES AND SERVICES – http://www.directory.nsw.gov.au/index.asp
Some examples of state departments or agencies which you may come in contact with are:
NSW FAIR TRADING
NSW Fair Trading safeguards the rights of all consumers and advises business and traders on fair and ethical
practice.
They provide services directly to individuals and businesses to create a fair, safe and equitable marketplace. The
laws we administer set the rules for fairness in the countless daily transactions between consumers and traders.
We investigate unfair practices and ensure that the products sold in NSW are safe and meet their regulations
and safety standards. We register co-operatives and associations, and issue occupational licenses so consumers
can trust the people they are dealing with.
For further information visit the website: http://www.fairtrading.nsw.gov.au/
Their services include, but are not limited to:
Helping consumers
Buying goods and services
Resolving a complaint
Dispute resolution
Credit problems
Buying a car
Home building and renovating
Helping business
Starting a business
Keep up-to-date
Guides for business
Renting a home
Associations and co-operatives
Buying or selling your home
Safe products
Strata living
Retirement villages
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FAMILY AND COMMUNITY SERVICES
The NSW Department of Family and Community Services promotes the safety and wellbeing of children and
young people and works to build stronger families and communities.
They provide child protection services, parenting support and early intervention, foster care and adoption
services. (Previously this department was known as the Department of Community Services or DoCS and is
commonly still referred to by this name). For further information visit their website:
http://www.community.nsw.gov.au/welcome_to_docs_website.html
Multicultural Services Unit – contact for information and advice on DoCS policy, programs and services relating
to migrant and refugee families: 4-6 Cavill Avenue, Ashfield, NSW, 1800, Phone: 9716 2330, Fax: 9716 2906 or
email Multicultural Services Unit mailbox [email protected]
FACS Multicultural Services Unit Helpline: 13 21 11
The Dubbo office is at 37-39 Carrington Ave, Dubbo. Phone 6826 7300
There is a Multicultural Caseworker in Dubbo: Monika McDonald. Just call the above number if you would like
to speak to her.
EDUCATION AND COMMUNITIES
The NSW Department of Education and Communities connects all stages of education, from early childhood
through to tertiary education. It also incorporates agencies, facilities and programs that provide support to
targeted groups in the community such as sporting groups, community volunteer groups, multicultural groups
and indigenous people.
Department portfolios:
 Public Schools NSW
 TAFE NSW and Community Education
 Office of Education
 Office of Communities
 Aboriginal Affairs
 Sport and Recreation
TAFE NSW
The NSW Technical and Further Education Commission, known as TAFE NSW, is Australia's leading vocational
education and training provider. TAFE NSW operates through its ten individual Institutes. There are four
metropolitan and six regional Institutes with a total of over 130 campuses across NSW.
Institutes are the key point of contact for our customers. Each Institute offers a broad range of courses and
specialist services to meet the needs of its customers, industry partners and local community. TAFE Western is
the institute which covers the Orana region.
Skilled migrants on temporary visas are not eligible for government subsidised courses in NSW. However, many
institutes offer commercial courses which are fully funded by the participant fees. If there is a course you would
like to attend at TAFE you will need to ask if it is available as a commercial course. If enough people are
interested they will consider running the course as a commercial course.
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NSW ROADS & MARITIME (PREVIOUSLY ROADS AND TRAFFIC AUTHORITY OR RTA)
The Roads and Maritime Services (RMS) agency brings together the former Roads and Traffic Authority and
NSW Maritime.
Their core services are building and maintaining infrastructure, providing license and registration services for
vehicles in NSW, managing compliance to rules and regulations, providing safety management services,
delivering traffic management services, delivering environmental solutions, managing tolling services and
regulating users of roads and waterways.
For further information regarding roads services visit the website: http://www.rta.nsw.gov.au/
POLICE
The NSW Police Force provides a number of services to the community. For more information visit their
website: http://www.police.nsw.gov.au/
The NSW Police Force is committed to the Principles of Multiculturalism as outlined in the NSW Police Priorities
for Working in a Culturally, Linguistically and Religiously Diverse Society.
Read more about:
 Police Multicultural Advisory Council (PMAC)
 Multicultural Community Liaison Officers
 Multilingual Information
NSW LEGAL SERVICES
LawLink is an online advisory website which provides links to all the legal services and bodies in NSW. It also
spells out what you can expect as someone from a CALD community. You should visit this website to make
yourself familiar with your rights and responsibilities under Australian law.
http://www.diversityservices.lawlink.nsw.gov.au/divserv/ds_cultural_diverse.html
If you require an interpreter to contact a legal service you may use the DIAC free Telephone Interpreter Service
(TIS):
131 450
NSW LEGAL AID
Legal Aid NSW provides legal services to disadvantaged clients across NSW in most areas of criminal, family and
civil law. Their services include:






free confidential face to face legal advice on most legal issues;
legal representation for eligible clients, provided through duty services and case grants for ongoing
representation;
family dispute resolution services to parties in a family law dispute;
free workshops about the law for the public and community organisations;
free legal information written in plain English to help people resolve their legal problems;
specialist services for particular groups in the community, including CALD people.
Legal Aid NSW funds private lawyers to represent their clients. Funding is also available for a range of
community partnership programs.
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The NSW Legal Aid office in Dubbo is at 64 Talbragar Street, opposite the Post Office. Phone: 6885 4233.
Or Find a Legal Aid NSW advice service near you.
Visit the website for further information: http://www.legalaid.nsw.gov.au/
LOCAL GOVERNMENT
Local governments were established by state and territory governments to take responsibility for a number of
community services. Local governments have a legislature and an executive but no judiciary. Their powers are
defined by the state or territory government which established them. Local governments are also known as
local councils.
Further information about Local Government in NSW can be found at the NSW Department of Local
Government website here: http://www.dlg.nsw.gov.au/dlg/dlghome/dlg_index.asp
LOCAL AGENCIES AND SERVICES
Local councils provide and maintain local infrastructure and services, including but not limited to:
neighbourhood centres, public swimming pools, child care centres, roads, water reservoirs, sewage treatment
plants, stormwater / drains, waste removal and recycling, building inspection, environmental planning, public
parks and garden maintenance and rehabilitation.
Each LGA also has an Economic Development Manager who is responsible for assisting business development
in the shire and often provide information for new residents. When considering relocating / migrating to an
area these professionals will be able to direct you to community contacts (including cultural group contacts) and
assist you should you wish to explore business opportunities in the town.
Refer to your local council website for a full list of services.
The Local Government Areas (LGAs) in the Orana Region are:
Bogan Shire Council, Nyngan NSW
Bourke Shire Council, Bourke NSW
Brewarrina Shire Council, Brewarrina NSW
Cobar Shire Council, Cobar NSW
Coonamble Shire Council, Coonamble NSW
Dubbo City Council, Dubbo NSW
Gilgandra Shire Council, Gilgandra NSW
Mid-Western Regional Council, Mudgee & Gulgong NSW
Narromine Shire Council, Narromine NSW
Walgett Shire Council, Walgett NSW
Warren Shire Council, Warren NSW
Warrumbungle Shire Council, Coonabarabran & Coolah NSW
Wellington Shire Council, Wellington NSW
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Business Services and Assistance
On the Skilled – Regional Sponsored visas (475 / 487 / 489) you are able to own or start your own business.
For assistance in what your legal rights and responsibilities are, in regards to running a business, visit the federal
government website: www.business.gov.au
There is also a state government information website for small business via NSW Trade & Investment which
provides essential information on how to start and run a business successfully in Australia:
www.business.nsw.gov.au
Regional advice on starting a business is available through Business Enterprise Centres (BEC).
http://www.becaustralia.org.au/
There are local offices in Dubbo and Parkes for the BEC, see their website here: http://www.bec.net.au/ or call
02 6884 8155
Each council has an Economic Development Manager who is responsible for assisting business development in
their area, and often provide information for new residents. When considering relocating / migrating to an area
these professionals will be able to direct you to community contacts (including cultural group contacts) and
assist you should you wish to explore business opportunities in their town. See Appendices for contact list.
Each town has a business group / chamber of commerce. Contact the Economic Development Manager at the
local council or do a search on the internet to find out how to contact them.
E-Resource for small business updated
The Australian Government has launched a new version of its highly popular E-resource kit for small businesses.
The Small Business Resource Kit is a USB flash drive containing useful information and resources designed to
help small business owners and start-ups get down to business.
You can obtain a resource kit by contacting the Small Business Support Line on 1800 777 275 emailing
[email protected] or going to: www.business.gov.au/resourcekit
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APPENDICES
APPENDIX A – Map to RDA Orana office
RDA Orana is situated at Level 1, 47-59 Wingewarra Street, Dubbo
This is above PRP Radiology.
Level 1 is accessed via the laneway to the left of the building, via the stairs or lift.
Parking is available for 1-2 hours on Wingewarra Street, or there is a free car park at the rear of the building.
The car park is accessed via Hollis Ave (which is a laneway!) or Serisier Street (another laneway) off Brisbane
Street.
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APPENDIX B – Job Seeker Websites
General Job links:
http://jobs.nsw.gov.au/
http://mycareer.com.au/jobs/dubbo-westernnsw/
http://www.gumtree.com.au/s-jobs/dubbo/
http://www.jobseeker.com.au/jobs-in-DubboNSW
http://www.careerone.com.au/
http://www.seek.com.au/
http://www.indeed.com.au/
http://jobs.dailyliberal.com.au/
Local Government:
http://www.bogan.nsw.gov.au/
http://www.midwestern.nsw.gov.au/
hhttp://www.narromine.nsw.gov.au
http://www.breshire.com/
http://www.walgett.nsw.gov.au/
http://www.cobar.nsw.gov.au/
http://www.warren.nsw.gov.au/
http://www.coonambleshire.nsw.gov.au/
http://www.warrumbungle.nsw.gov.au/
http://www.dubbo.nsw.gov.au/
http://www.wellington.nsw.gov.au/
http://www.gilgandra.nsw.gov.au/
Recruitment agency:
http://www.oec.org.au/
http://www.skilled.com.au/
http://www.workaboutaustralia.com.au/
http://www.gwspersonnel.com.au/index.cfm
http://www.joblinkplus.com.au/
http://www.summit-et.com.au/
The Phone Book will list firms in your industry: www.yellowpages.com.au
Process Jobs in Orana:
Fletcher International – Sheep Abattoir – http://www.fletchint.com.au/opportunities.htm
Furney’s Flour Mill – http://www.benfurney.com/default.asp?page=62
Australian Pet Brands – recruits through Skilled - http://www.skilled.com.au/
Auscott – Cotton Gins at Warren and Bourke – http://www.auscott.com.au/Employment/default.aspx
Agrigrain– Seasonal Harvest work - http://www.agrigrain.com/index.html
Grain Corp – seasonal harvest work - http://www.graincorp.com.au/careers/
Health jobs:
http://www.gwahs.nsw.gov.au/recruitment/livin
g.php
http://www2.health.nsw.gov.au/services/
http://www.dentalcareers.com.au/
http://www.healthstaffrecruitment.com.au/nurs
ing-sydney-nsw.php
http://www.doctorconnect.gov.au/
http://www.nswrdn.com.au/
Aged care:
http://www.agedservices.asn.au/
http://www.haaa.com.au/
http://www.health.gov.au/
http://www.unitingcareageing.org.au/about_us
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Engineering & Mining:
http://www.engineersaustralia.org.au/
http://www.civiljobs.com.au/
http://www.engineeringjobs.net.au/
http://www.santos.com/careers/
http://www.agl.com.au/about/careers/Pages/H
ome.aspx
http://www.woodside.com.au/Careers/Pages/d
efault.aspx
http://www.macmahon.com.au/
http://www.dpi.nsw.gov.au/minerals
http://www.miningandexploration.com.au/Com
panies/index.html
http://www.mineonline.com.au/
http://www.miningreference.com/
https://cbhresourcescareers.silkroad.com/
Tertiary Education:
Here you can find schools in our region:
http://www.schools.nsw.edu.au/
http://www.schoolchoice.com.au/
http://www.aisnsw.edu.au/
http://www.catholicschools.nsw.edu.au/
http://www.csu.edu.au/
http://sydney.edu.au/medicine/rural-health/
http://www.westerncollege.com.au/
http://www.wit.tafensw.edu.au/
TEACHING JOBS, as above and:
http://www.dec.nsw.gov.au/about-us/careers-centre
http://www.dec.nsw.gov.au/about-us/careers-centre/school-careers/teaching/our-programs-andinitiatives/overseas-trained-teachers
http://www.teachers.on.net/
http://www.bth.catholic.edu.au/
Farming:
http://www.dpi.nsw.gov.au/agriculture
http://www.iressentials.com.au/
http://www.nswfarmers.org.au/
http://www.farmyard.com.au/
http://www.agrifoodskills.net.au/
http://www.agrijobs.com.au/
http://www.grdc.com.au/
Business/Accounting:
http://www.boyceca.com/
http://www.quinnassoc.com.au/
http://www.scolaricomerford.com.au/
http://morsegroup.com.au/
http://www.fortnumdubbo.com.au/
http://www.martelaccounting.com.au/
http://www.christiespa.com/
http://www.ferrarigardner.com/
http://www.whk.com.au/dubbo
Information Technology:
http://www.relianceit.com.au/
http://www.anittel.com.au/join-the-team
http://www.crt.net.au/
http://lecdubbo.com/
http://www.midstatebusiness.com.au/
http://www.knet.com.au/
http://www.inlandtechnology.com.au/
http://www.viatek.com.au/jobsearch.asp
http://www.cbmcomputers.com.au/
Hospitality:
http://www.nswholidays.com.au/
http://www.ahansw.com.au/default.asp?sid=1&
pids=%2C
http://www.hotel.com.au/
http://www.australianexplorer.com/hotels_new
_south_wales.htm
http://www.alhgroup.com.au/careers.html
http://lanternhotels.com.au/about-us
http://www.hogsbreath.com.au/hog-jobs
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APPENDIX C – Letter to NSW CRC for Driver’s License translation
Your Name
Your Postal Address
Town, STATE Postcode
12 August 2013
NSW Community Relations Commission
LANGUAGE SERVICES
PO Box A2618
SYDNEY SOUTH NSW 1235
To Whom It May Concern,
RE: translation of {country} driver’s license into English
My name is {YOUR NAME} (Fathers Name: if this appears on license)
I wish to apply for a NSW Driver’s License. Attached is the certified copy of my {country of origin} Driver’s
License {along with the translation as provided by whoever did this translation}. I would greatly appreciate your
assistance in providing the appropriate document to the satisfaction of the NSW Roads & Maritime Services.
I will pay for this with my credit card, or by money order, or cheque (delete unwanted options). I will be happy
with the {14, 7 or next} day service. Please call me on {your contact number} {time that suits you to be
contacted} weekdays, to arrange payment.
Yours faithfully,
{Your Name}
www.rdaorana.org.au
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APPENDIX D – Steps to renting a property
1. Locate a property of choice via www.realestate.com ; www.domain.com.au or the website of the
agent
2. Attend an inspection of the property – times available on the website
3. Provide name and contact details to Property Manager
4. Complete the application with appropriate supporting documentation and hand into the agent
within 24 hours of inspection. ALL DOCUMENTATION MUST BE INCLUDED AT TIME OF SUBMISSION.
5. Sign the front of the application form and the privacy act statement
6. Reference checks and TICA checks are conducted and a short list is forwarded to the Landlord of the
property
7. You will be notified if you are successful – at which point a holding deposit will be required. ( 1
weeks rent due within 24 hours)
8. A bond of 4-6 weeks and at least 2 weeks rent in advance will be required at the time of lease
signing / taking possession of the keys, if not before.
Documentation needed:
Proof of ID – Photo ID, which would be Driver’s License and / or Passport
Proof of Income – 2 x copies of most recent payslips, and / or a letter of appointment if starting a new
job. Bank statements may also be requested
References – 3 x written business or character references OR tenancy references from an agent which
includes their contact address, phone and fax numbers.
www.rdaorana.org.au
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APPENDIX E – Resume formatting
You have 3 seconds to convince the person doing the first check / cull of applications to put your resume in the
positive pile, to be considered for interview. You must make your resume easy to read, and have keywords on
the front page which will match the job advertisement / position description and therefore grab their attention.
Furthermore, recruitment agencies are increasingly using software which searches resumes for keywords.
The below guide is a tried and tested list of headings. It is not the only way to do a resume, but it is a good way
to present a lot of information quickly. The key goal is to minimise any negatives and emphasis the positives.
Resumes should be between 2-5 pages, depending on the profession and seniority of the job. Making the font
smaller will not be increase the effectiveness!
FIRST PAGE:
1. Heading: with your name and possibly your occupation
2. Contact details: including Mobile phone and email addresses. Should be formatted like a letterhead.
Mobile phone number should be in the format xxxx xxx xxx. Also include your Name, email and mobile
number in a footer on subsequent pages. Do not include your DOB, marital status, religion etc. In
Australia, employers are not allowed to discriminate against applicants on the basis of sex, race, religion
or marital status. If you include this you are only encouraging discrimination.
3. Objective : To obtain the position of {position applying for} in {name of company applying to}
4. Education or Qualifications / Registrations: Date obtained (last qualification completed should be first)
then tab across one and name of qualification, such as Masters of….Second line name of university, city,
country. This is all that you need. Don’t talk about major subjects etc. If you want to mention these in
relation to suitability to job, include in cover letter. There is no need to include your secondary
education, unless this is the highest qualification you have. Include your registrations to professional
associations as well if they are Australian.
5. Skills summary or Key Competencies: dot point, two columns if necessary. Keep it short and to the
point.
6. If you have a lot of professional experience, you should use a summary table on the bottom of the front
page to show the depth of experience. You can provide more detail under the Professional Experience /
Work History heading on Page 2.
Date
Month year – month year
(starting with the last position
held)
Month year – month year
Position
Organisation / Company
Name of Position
Employer name, city, country
Website address if available in
English
Name of Position
Employer name, city, country
Website address if available in
English
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SECOND and SUBSEQUENT PAGES:
7. Professional Experience or Work History heading: the position you last held goes first in the following
format:
Month year –
POSITION
Month year
Employer, City, Country
If not an internationally known company or brand name, then include 1-2 sentences brief sentences on
company product / services and the website address. Then have two minor headings:
Responsibilities: and list in dot form major work duties
Achievements: list quantifiable achievements, i.e. improved productivity / profitability by 15% or
awarded “Star” award for team work or the like.
Then go on to the 2nd last position held and so on. If was with the same company, there is no need to
repeat description of company sentences.
Include ALL positions held, even if not in your professional occupation and not relevant to position
applying for. Employers don’t like gaps in Australia! Leaving big gaps looks like you are hiding
something. If you really don’t want to include cleaning job when applying for an Accounting job, then
just say part-time / casual contract work or the like, next to the time frame.
8. Further training and affiliations / registrations: Include 1 day courses and the like in computer
programs or Workplace Safety.
9. Interests / Hobbies: Don’t include Reading! Or watching Movies etc. If you are studious, they will see
that from your education. Everyone watches movies in our modern age…what they want to know is
what your taste and hobbies might be, so skydiving or some other sport (sport is big in Australia) or
maybe your volunteer work with a community. However if you have significant volunteer work you
should include this as a separate heading following Professional Experience heading
10. Last but not least, Referees! This is very important. DO NOT put References provided on request or the
like. It looks like you are hiding something. Please include your supervisors from your last couple of jobs,
provided they are going to give a positive referral. If they are overseas references, they must be able to
communicate via email in English, if not verbally over the phone. If they are overseas include the
country codes in the phone numbers.
YOU MUST CHECK WITH YOUR REFEREES FIRST BEFORE LISTING THEM!
You should also let them know – just an email is usually ok – when you have applied for a job and get an
interview. I always send my application to them via email and hope that if they get a call, they will be
able to refer to this, if they haven’t read beforehand! Of course, getting their opinion on the application
before you submit it can also ensure you have made your best efforts and not been misleading in the
application. Generally employers will not ring referees for all applicants – usually only for those to
whom they are going to offer the job.
11. Cover Letter: you should do a cover letter for each position you apply for. It may or may not be read,
but it is good form to include it! Make sure you have the business letter format correct. See next
Appendix for guide on Cover letter formatting.
www.rdaorana.org.au
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APPENDIX F –Cover Letter formatting
1. Do some research on the company: do an internet search, find the financial reports / websites,
newspaper articles etc. to find out what the company’s aims, vision, services, customers are. Then think
about what skills and talents you have to offer such a company in the position for which you are
applying. If there is an application pack, get it. It will include a position description and may be even
more information. There is no need to regurgitate this – all applicants will see this. But it will help you
identify what keywords and phrases / criteria they are looking for. Use these in your resume and cover
letter. If there is a contact person, call them. Some recruiters will only consider applications from those
people they have heard from prior to application being received. Be prepared to sell yourself and have
some questions ready. Only once this research is done, should you start the cover letter.
2. Your name and address should be at the top of the letter, in modern times this is aligned left. However,
you could use the same format as you used on your Resume as though this is your own letterhead –
there are many MS Office templates which demonstrate how to do this.
3.
Next you put the date for the letter in the following format: Day Month Year so: 12 June 2013
4. Next is the address block for the person to whom you are writing. You should make every attempt to
get the full name of the person who is going to look at the applications. This will not always be in the
job advertisement. However, there may well be a contact phone number. If the name of the company is
in the job ad, you can look up the phone number in the Yellow Pages for the head office or local branch
if that is where the job is. Ring them up and ask the receptionist who the contact person is, and ask if
they are the person who will be looking at the applications. If it is a female, ask what they like to be
known by – Miss, Mrs or Ms Sometimes it is a recruitment agency listing through Seek and the name of
the company is not used. Use the recruitment agency contact details in this situation.
5. The Address block should be left justified – against the left margin in the following format:
Person’s Name
Position
Company
Postal Address
TOWN / CITY STATE Postcode
6. Salutation: Dear Title Last Name
NEVER USE “To Whom it May Concern” in a formal letter – you should do your research to find the
person’s name. You could use “Dear Sir/ Madam” if you had no other choice, because there is no
information or contact details available, just a general email address.
7. Reference line in bold to identify the job and the reference number for that job if available, this can be
centred on the line. For example:
REF: Assistant Accountant, Dubbo, 0001/2013
8. The content of the letter can be contained in 3 – 4 simple paragraphs and must not exceed one page in
length
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a. Paragraph #1 (ASK): Introduce yourself and let the employer know why you are writing, and
possibly how you heard of the position. Give your current status as a student or employee.
Mention your position and employer.
b. Paragraph # 2 (SELL): Sell yourself in a 30 word statement. Do not rewrite your resume, but
summarise who you are, what skills and experiences you have and what your future aspirations
are. This statement should use powerful persuasive language and demonstrate your proficiency
in the English language.
c. Paragraph # 3 (MATCH): You present a number of points where your abilities match the
requirements of the job as presented in the advertisement or position description. A T-cover
letter does this in a table – see website for format here: You are drawing attention to your
strongest points, explaining what you can do for the employer, why you are a good candidate
and worth them interviewing.
d. Paragraph # 3 (ACTION): this is the call to action, where you ask for an interview and tell them
you will follow up with a phone call in a few days’ time.
9. Yours faithfully is used when you don’t know the person, “Yours sincerely” if you do.
10. Your signature block – Signature over your name printed, though it is acceptable in this time of online
and email applications, to just type your full name.
11. Include your cover letter on the front of your resume in the one document if you can. This makes it
easier to upload when applying online. Some ads will specify if this must be in a specific version of Word
or can be PDF.
www.rdaorana.org.au
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APPENDIX G –Refugee and Migrant Services and Links
KEY GOVERNMENT AGENCIES
NSW Department of Community Services
Multicultural Services Unit – contact for information and advice on DoCS policy, programs and services relating
to migrant and refugee families
4-6 Cavill Avenue, Ashfield, NSW, 1800, Phone: 9716 2330, Fax: 9716 2906
Community Relations Commission (CRC) for a Multicultural NSW
P.O. Box A2618 Sydney South, NSW, 1235 Phone: (02) 8255 6767, Fax: (02) 8255 6868
Website: www.crc.nsw.gov.au
To access CRC interpreting and translating services call: 1300 651 500
Commonwealth Translating and Interpreting Services (TIS)
Website: http://www.immi.gov.au/tis Ph: 131 450
Department of Immigration and Citizenship (DIAC)
Website: www.immi.gov.au
For brief profiles of communities settling in Australia See:
http://www.immi.gov.au/media/publications/statistics/comm-summ/summary.htm
REFUGEE SERVICES
Service for the Treatment and Rehabilitation of Torture and Trauma Survivors (STARTS)
Carramar Office
152-168 The Horsley Dr, Carramar NSW 2163 Phone: (02) 9794 1900, Fax: (02) 9794 1910
Auburn Office
1st Floor, 44-50 Auburn Rd, Auburn, NSW, 2144
Phone: (02) 9646 6666, Fax: (02) 9646 6610
Website: www.startts.org
NSW Refugee Health Service
Suite 5, Level 2, 157-161 George Street, Liverpool, NSW, 2170
Phone: (02) 8778 0770, Fax: (02) 877 0790
Email: [email protected]
Website: http://www.swsahs.nsw.gov.au/areaser/refugeehs/main.asp
Transcultural Mental Health Centre
5 Fleet Street, North Parramatta NSW 2150 Phone: 02 9840 3800 or Toll Free: 1800 648 911
Website: http://www.dhi.health.nsw.gov.au/tmhc/default.aspx
Immigration Advice & Rights Centre
Level 4, 414 Elizabeth Street, Surry Hills NSW 2010
Advice Line: (02) 9281 8355 Admin Line: (02) 9281 1609 Fax: (02) 9281 1638
www.rdaorana.org.au
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Email: [email protected] Website: www.iarc.asn.au
Refugee Advice and Casework Service
Level 8, Suite 8C 46-56, Kippax Street, Surry Hills NSW 2010
Telephone Advice: (02) 9211 4001 between 10am -12:30pm on Tues & Thurs General number: (02) 9211 4001
Email: [email protected] Website: www.racs.org.au
MIGRANT RESOURCE CENTRES
Auburn Diversity Service 17 Macquarie Road, Auburn NSW 2144 Phone: (02) 9649 6955, Fax: (02) 9649 4688;
Email: [email protected] Web: www.auburndiversity.org.au
The Hills Holroyd Parramatta Migrant Resource Centre Level 4, 1 Horwood Place, Parramatta NSW 2150
Phone: (02) 9687 9901, Fax: (02) 9687 9990; Email: [email protected] Web: www.cmrc.com.au
Blacktown Migrant Resource Centre Level 2, 125 Main Street, Blacktown NSW 2148 Phone: (02) 9621 6633, Fax
(02) 9831 5625; Email: [email protected] Web: www.blacktownmrc.org.au
Fairfield Migrant Resource Centre (Cabramatta Community Centre) Community Centre, Cnr Railway Parade and
McBurney Road, Cabramatta NSW 2166 Phone: (02) 9727 0477, Fax: (02) 9728 6080; Email: [email protected]
Web: www.fmrc.net
Metro Migrant Resource Centre Level 2, 59 Evaline St Campsie NSW 2194 Phone: (02) 9789 3744, Fax: (02)
9718 0236; Email: [email protected] Web: www.metromrc.org.au
Illawarra Multicultural Services 27 Atchison St Wollongong NSW 2500 Phone: (02) 4229 6855, Fax: (02) 4226
3634; Email: [email protected] Web: www.ims.org.au
Liverpool Migrant Resource Centre Level 4, 171 Bigge Street, Liverpool NSW 2170 Phone: (02) 9601 3788; Fax:
(02) 9601 1398; Email: [email protected] Web: www.lmrc.org.au
Macarthur Diversity Services Inc. Level 2, Centre Court, 101 Queen Street, Campbelltown NSW 2560 Phone:
(02) 4627 1188, Fax: (02) 4628 6068; Email: [email protected] Web: www.mdsi.org.au
Northern Settlement Services 8 Chaucer Street, Hamilton NSW 2303 Phone: (02) 4969 3399 or 1800 813 205
(freecall), Fax: (02) 4961 4997; Email: [email protected] Web: www.nsservices.com.au
St George Migrant Resource Centre 552 Princes Highway, Rockdale NSW 2216 Phone: (02) 9597 5455, Fax: (02)
9567 3326 Email: [email protected] Web: www.sgmrc.org.au
Sydney Multicultural Community Services 3 General Bridges Crescent, Daceyville, NSW 2032 Phone: (02) 9663
3922, Fax: (02) 9662 7627 Email: [email protected] Web: www.sydneymcs.org.au
www.rdaorana.org.au
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COMMONWEALTH FUNDED SETTLEMENT SERVICES
Settlement Grants Program (SGP)
Commonwealth funded services across NSW provide referral, information and casework services to newly
arrived (under 5 years) migrant and refugees with permanent residency. For contact details of settlement
services provided across NSW under the SGP see the Department of Immigration and Citizenship site:
http://www.immi.gov.au/living-in-australia/delivering-assistance/settlement-grants/funded-orgs-current.htm.
Integrated Humanitarian Settlement Strategy (IHSS)
These are Commonwealth funded service consortiums which provide settlement support to newly-arrived
humanitarian entrants and refugees. Services are accessed via two IHSS Lead Agencies – Australian College of
Languages (ACL) and Anglicare
To contact IHSS services in Sydney and regional areas, contact:
• ACL Sydney: 3 Mary Street, Auburn, NSW, 2144, Ph: 02 9749 3329, Fax: 02 9794 3353
• ACL Newcastle: TPI House, Cnr King and Auckland Street, Newcastle, NSW, 2300, Ph: 02 4929 5218,
Fax: 02 4929 5064
• ACL Wollongong: 3 Auburn St, Wollongong, NSW, 2500, Ph: 02 4228 0063, Fax: 02 4225 1530
For IHSS services in rural areas, contact: Anglicare, Ph: 02 9728 0200
For information on client eligibility for services under the IHSS see: http://www.immi.gov.au/living-inaustralia/settle-in-australia/find-help/refugee_humanitarian/ihss.htm
ETHNIC COMMUNITIES COUNCILS
Ethnic Communities Council of NSW
221 Cope Street, Waterloo, NSW, 2017
Phone: (02) 9319 0288, Fax: (02) 9319 4229
Email: [email protected] Website: www.eccnsw.org.au
See: http://www.eccnsw.org.au/?page=publications&id=37 for the Multicultural Interagency Directory which
provides information and contact details of community inter-agencies and network meetings in NSW
Contact the ECC to obtain the Communities Reference Book which provides listings and contact details for
ethnic community organisations and services in NSW. Copies can also be obtained from the Multicultural
Services Unit of DoCS on 9716 2330.
Ethnic Communities' Council of Newcastle & Hunter Region PO Box 2365, Danger, NSW, 2309
Ph: (02) 4929 5880, Fax: (02) 4929 5064 Email: [email protected]
Website: http://members.optusnet.com.au/-eccnhr
Ethnic Communities' Council of Illawarra P.O. Box 238, Wollongong East, NSW 2520
Website: www.iecc.org.au
Ethnic Communities' Council of Wagga Wagga PO Box 222, Wagga Wagga, NSW, 2650
www.rdaorana.org.au
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Transcultural Community Council PO Box 1724, Lightning Ridge, NSW, 2834
Phone: (02) 682 9214, Fax: (02) 6829 0902
COMMUNITY PROFILES
For search engines that enable you to find and access geographical, social, migration, religious, linguistic and
cultural information about particular communities see:
Department of Immigration Citizenship at: http://www.immi.gov.au/media/publications/statistics/commsumm/summary.htm
Diversity Health Institute Clearinghouse at: http://www.dhi.gov.au/clearinghouse/
(click on ‘community profiles’)
Diversity In Childcare Inc at: http://www.diversity.net.au/resources/profiles/default.aspx
www.rdaorana.org.au
P a g e | 38
APPENDIX H – ECONOMIC DEVELOPMENT CONTACTS
Bogan Shire Council, Nyngan NSW
Donna Pumpa
Ph: (02) 6831 1100 E: [email protected]
Bourke Shire Council, Bourke NSW
Phil Johnston
Ph: (02) 6830 8000 M: 0417 434 784 E: [email protected]
Brewarrina Shire Council, Brewarrina NSW
Belinda Colless
Ph: (02) 02 6830 5100 M: 0428 281 678 E: [email protected]
Cobar Shire Council, Cobar NSW
Angela Shepherd
Ph: (02) 6836 5888 M: 0437 997 275
E: [email protected]
Cobar Enterprise Facilitation
Mark Workman
M: 0417 573 333
E: [email protected]
Coonamble Shire Council, Coonamble NSW
Lee O’Connor
Dubbo City Council, Dubbo NSW
Josie Howard
Gilgandra Shire Council, Gilgandra NSW
Randall Medd
Mid-Western Regional Council, Mudgee and Gulgong NSW
Julie Robertson
Narromine Shire Council, Narromine NSW
Sally Bouchier
Walgett Shire Council, Walgett and Lightning Ridge NSW
Megan Glascott
Warren Shire Council, Warren NSW
Sarah Derrett or Emma Welsh
Ph: (02) 6847 6600 E: [email protected] or [email protected]
www.rdaorana.org.au
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Warrumbungle Shire Council, Coonabarabran and Coolah NSW
Aileen Bell
Wellington Council, Wellington NSW
Paul Mills
www.rdaorana.org.au
P a g e | 40

PO Box 1357 | DUBBO NSW 2830 P: 1800 851 488

Transcription

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