Elko, Nevada

Elko, Nevada
Service center
World-class
Fast facts on Joy Global
Glo b al h ead q u ar ter s in
Milw au k ee, W I . . .
People
•Over 130 locations
We attract, develop and retain highly-skilled manufacturing technicians, innovative engineers,
•16 countries
and smart business people to foster a diverse workforce that enables us to deliver world-class
products and service.
•Approximately 12,000
employees worldwide
Products
•$3.1 Billion (2015) in
annual sales
For 130 years, Joy Global has been the preeminent manufacturer of world-class surface
•NYSE: JOY
and underground mining equipment, recognized for its quality and
reliability. Today, our commitment to innovation and quality
WHO WE ARE
Joy Global is a leading supplier
of advanced equipment, systems
and direct services for the global
mining industry.
Vision
To be a world-class service company delivering the
most reliable and productive products, systems, and
continues to solve mining’s toughest challenges.
Service
Joy Global is the leading service provider for the mining industry, with a 24/7 direct
service and support network to help our customers.
Processes
We excel by deploying consistent world-class processes,
methods, and metrics throughout our global network,
TM
with the ability to customize locally.
Service Leader
Zero Harm
Highest
Production
Social responsibility and environmental responsibility
Joy Global works to enhance the quality of life in our local communities through support
Lowest Cost
Per Ton
World-Class
Mine Performance
of organizations that address each community’s immediate needs and build a foundation
for the future. We believe our success is tied to the strength of the communities in which
we operate and we strive to be valued corporate citizens and neighbors.
We also are committed to the safest possible environmental practices and stewardship,
minimizing risk to our employees, our business operations and the surrounding
communities. We always apply the most stringent federal, state or local regulations
for air quality, water quality, waste management and other environmental requirements.
solutions that solve mining’s toughest challenges.
Eve r y c u s t o m e r i s a r e f e r e n c e ®
Mission
Financial performance
Joy Global has a history of achieving profitable results and providing long-term value for
To partner directly with customers to help them
shareholders. The company's stock is publicly traded on the New York Stock Exchange
to achieve zero harm, the highest production, and the
At the core of our commitment to customers is to be
lowest lifecycle cost for their mining operations, while
a service leader, providing the products and solutions
making every customer a reference.
required to generate world-class mine performance.
(NYSE) under the symbol JOY.
Our direct service network allows us to collaborate
with customers to achieve the highest production,
lowest cost per ton and zero harm, making every
customer a reference.
2 | Joy Global | Elko, Nevada sales and service center
Elko, Nevada sales and service center | Joy Global | 3
Joy Global's history in Elko
Joy Global's sales and service center
in Elko, Nevada, has the skilled
employees and full suite of shop tools
Solving mining's
toughest challenges
Direct, world-class service
Our direct service model is what makes Joy Global unique. The
direct collaboration with our customers allows us to work together
needed to tackle the most challenging
repair and fabrication jobs.
"Our direct service network is what makes Joy Global unique. That ability to partner with
on innovative solutions to maximize production and lower cost of
our customers directly, at a local level, provides value that adds to our products. I’m
ownership for Joy and P&H mining products. Our direct service
Operating in Elko since 1996,
excited to have the expanded capabilities locally in
network includes the following:
Joy Global's capabilities in the area
Elko, which enhance our ability to provide customers
have been growing for years, starting
world-class service."
Tech and field services
with a summer of 2000 move from a
Factory-direct service technicians and skilled tradesmen are
leased space to a custom-built facility
available to maintain and repair equipment 24/7/365.
on the west side of town.
The improved space offered a full line
of machine tooling, increased capacity
Parts delivery
to house inventory for customers'
With dedicated regional warehousing and computerized inventory
growing mine operations and
management, Joy Global can get you OEM specification products
Jason Ashby
Regional Manager
enhanced the ability to repair
major weldments.
That space continued to grow in
when you need them, anywhere in the world.
Life Cycle Management (LCM) contracts
2005, when Joy Global expanded to
Reduce downtime, optimize equipment performance and take the
separate the machine shop from the
uncertainty out of maintenance and rebuild management.
welding area.
The company branched out to Elko's
east side in 2007, with the addition of a
Machine rebuilds
machine shop that enabled expanded
Joy Global’s team of experts provide world-class service by
and improved services
adhering to strict standards as part of our Flawless
to the region.
Start-Up process.
The east side facility got a
significant boost in 2008,
Nevada
Idaho
Component Exchange Program (CEP)
when Joy Global invested
over $6 million to increase
machining capability
Get like-new, remanufactured components incorporating the
Elko
Wyoming
latest design improvements delivered same- or next-day.
through the acquisition
of a mill, added an air
purification system and
The service centers are
upgraded overhead
complimented by our network
bridge cranes.
of warehouses, strategically
located to provide quick
With each improvement made,
Joy Global furthers its mission to help
customers improve productivity and
lower operating costs, while focusing
access to the parts and
Utah
components that keep
mining operations moving.
JoySmart solutions
JoySmart Solutions are integrations of our smart connected products
and systems, advanced analytics and direct services customized
to solve customers’ toughest challenges. It is a solutions-based
offering designed to help reduce costs and increase productivity for
customers. JoySmart is available to help customers achieve their
operating and financial goals in surface and underground mining
operations worldwide.
on zero harm.
4 | Joy Global | Elko, Nevada sales and service center
Elko, Nevada sales and service center | Joy Global | 5
Laser alignment services
Capabilities
West shop
East shop
•Welding rebuilds, fabrication, field service, administrative
operations and warehouse
•Full machine shop, including vertical and horizontal
(mills, lathes and presses), pump and gearbox rebuilds,
agitator shafts and fabrication
•32,000 square feet on 14 acres
•28,000 square feet on four acres
•Alignment of shafts and gears
•Side frames
•Alignment of boring bars
•Haul truck pivot pin bores
•Accurate inspection of
parts and equipment
•Drill mast mounting bores
•Level and alignment of machinery
(Pumps, bore holes and components)
•Swing and propel transmission
gear alignment
•Hoist and crowd case gearing alignment
•Gearbox and pump case inspection
•Hoist drum alignment
•Ball and sag mill gear alignment
•Rotary and pull down cases
Machine shop
-- Horizontal boring mill (handles, crawlers, gearboxes,
and car bodies)
-- Vertical mill (turns pieces up to 276” or 23’ in diameter)
-- Experienced, safety-focused team of
AWS-certified welders
-- Timken Bearing ‘Platinum’ bearing rebuilds-certified
-- 1,000-ton brake press
-- Laser alignment and tracking
-- Surface and UG buckets, dippers and truck bodies
-- Quality inspection specialist
Warehouse
-- On-call parts and delivery services 24 / 7 / 365
-- On-site delivery services available (at no cost)
-- 18,500 square feet of warehouse space
-- Support for P&H shovels and wheel loaders,
DUX underground equipment, Intec camera
systems, P&H brand Mine Air Systems and
Joy hard rock products
6 | Joy Global | Elko, Nevada sales and service center
-- Experienced, safety-focused team of machinists
-- Lightnin gearbox certified
Elko, Nevada 89801
•Dippers and buckets
Hours of Operation:
Welding
-- Overhead bridge cranes with 50-75-ton lift capabilities
4450 P&H Drive
24 / 7 / 365
Equipment serviced
Phone: 775-748-4600
•Shovels
-- Point sheaves
-- Saddle blocks
-- Front idlers
-- Booms
-- Hoist drums
-- Gear cases
-- Transmission
-- Motors
-- Planetary drives
-- Carbodies
-- Service and repair
•Underground equipment
•Loaders
-- Hydraulic cylinders
-- Lift arms
-- Frame work
-- Equipment rebuilds
•Process equipment
-- Mill gear boxes
-- Transmissions
-- Motors
-- Rock breaker rebuild and repair
-- Agitator shafts
Contact your Joy Global
service representative for
more information or visit
www.joyglobal.com
-- Hard rock repairs and rebuilds
Elko, Nevada sales and service center | Joy Global | 7
Joy Global worldwide locations
Timken, Lightnin and other company or product names may be trademarks of other companies.
Product designs, specifications and/or data in this document are provided for informational purposes only and are not warranties
of any kind. Product designs and/or specifications may be changed at any time without notice. The only warranties that apply to
sales of products and services are Joy Global’s standard written warranties, which will be furnished upon request.
Joy Global, Joy, Montabert, P&H, Joy Operational Excellence, JoySmart and related logos are trademarks of Joy Global Inc. or one of its affiliates.
© 2016 Joy Global Inc. or one of its affiliates. All rights reserved.
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