Fakhreddine Aouadi

European Parliament
& Mobility
AOUADI Fakhreddine
Directorate-General for Innovation and Technological Support
ICT in the European Parliament
ICT in the European Parliament (DG ITEC)
needs to meet two objectives:
– Establish and maintain sustainable and highquality service
– Deliver ICT products that are in line with the
recommendations of the new Lisbon Treaty
ICT in the European Parliament
DG ITEC is establishing all the necessary
initiatives/solutions in view of empowering
Members to exercise their mandate.
Enhancing mobile communication,
connectivity, mobility and interoperability is
the key objective of all these solutions.
Initiatives supporting Mobility
WI-FI
This service offer has been designed to
provide users with:
• Comfort
–
–
–
•
use of personal or work terminals according to preference
a very wide wireless coverage
increased mobility, such as the possibility of roaming from zone to zone
Optimum service quality
–
'helpdesk' assistance in real time
• Simplicity
–
–
of use
access with automatic authentication for 'internal users'
access with manual authentication via a pop-up login
• Access to a multitude of information, such as
–
–
access to public EU sites (without authentication)
internet access
Remote access
EPNet
portal
Terminal
Server
Mobile
Office
Username/password
Token
Token
(One Time Password)
(One Time Password)
(token also possible)
+
Username/Password
+
Username/Password
Web-based only
Any application running
on TS
Any EP application
Client
requirements
Common web browser
Citrix light ICA client
+ web browser
EP Laptop in
‘standard config’
mode
Security at the
client side
Low: few/no control of the Medium to high: no local
High : same level as
remote browser
inside EP
Authentication
method
Type of
applications
Transport
Encryption
SSL 128 bits
(HTTPS)
data at the browser side ;
virtual desktop mode
ICA 128 bits
IPSEC 3DES
What about cloud computing ?
We are looking beyond the hype and seeing
what opportunities and challenges lie in the
cloud
• Main Drivers:
• Efficiency
• Agility
• Scalability
• Business continuity
• Pricing
• Concerns:
• Privacy
• Liability (SLA)
• Security
• Pricing
Cloud perspectives
Take advantage of different initiatives
• CII (Inter-institutional Comity for IT)
• UK Parliament Pilot Project
Continue to develop on the Cloud Model (Private /
Public / Hybrid)
• Several services exist today in EP as private cloud model
(i.e: Server Virtualisation )
• New services in the context of the mobility
• Define rules and governance for Cloud Public usage
• Take opportunity of changes to analyse Cloud solutions
(i.e.: When Datacenter need to be replaced)
Paperless program as a Mobility
case
Paperless program
• Cost savings are only a small part
of overall value that a Paperless
environment can offer.
• Mobility is the intangible benefit
from the Paperless program.
seeks to replace
“theThisfilesprogram
drawn up for group and
committee meetings by electronic files
available for consultation by means of
individual mobile device for consulting
information in all the language
versions available
• By automating the business
records and documents, these
information can be accessed
anytime, anywhere from any
computer, laptop or mobile device
”
Paperless component:
eCommittee 1/2
Generic and configurable working tool for
committees.
Paperless component:
eCommittee 2/2
sharing of resources to achieve coherence and
economies of scale
Paperless component:
eMeeting 1/2
A “solution” to enable the following of
committee meetings by means of any
mobile device.
Paperless component:
eMeeting 2/2
eMeeting is available for “Any Device” :
• Focusing on usage more
than on devices
• Minimizing cost of
implementation
• Preserving the native user
experience *
Beyond technical aspects
Even if all technical aspects are covered,
User adoption remains a challenge.
(every type of users focuses on different aspects)
eMeeting pilot phase helped us
to establish an adoption maturity
model.
It now allows us to devise an
appropriate adoption action plan,
depending on user maturity.
Beyond technical aspects
Where to put the focus ?
(goal: to favor adoption )
Along a Maturity Model
Most tablet programs focus
on the device
(BYOD, security policies)
We prefer to focus on usage,
on value added to the user
and consider the BYOT
Conclusion
In order to enhance mobility we need to:
• Consider the mobility macrosystem.
• Progress incrementally and use cloud computing
concept as an accelerator.
• Serve users to better control devices.
• Remember that users well served will spread
adoption.
Thank you
[email protected]
Directorate-General for Innovation and Technological Support