Strategy
Transcription
Strategy
중남미 유력바이어 유력바이어 초청 초청 중남미 상담회 상담회 2005. 6. 28 순 I. 서 중남미 시장동향 및 전망 II. 대중남미 무역 및 투자진출 현황 III. 중남미 유력바이어 소개 I. 중남미 시장동향 및 전망 1. 최근 경제동향 및 전망 (5.8%) 중남미 경제, 안정 성장궤도 진입 (2.`1%) '03 '04 (4.4%) '05 24년만에 24년만에최고 최고성장세 성장세구현 구현 2004년 미국(4.2%), 미국(4.2%),중국 중국(9.2%) (9.2%) 등 등세계경기회복으로 세계경기회복으로수출 수출23.1% 23.1%증가 증가 원유, 원유,구리 구리등 등원자재 원자재가격 가격급등으로 급등으로교역조건 교역조건5.6% 5.6%개선 개선 외국인투자 외국인투자증가, 증가,국가 국가위험도 위험도개선 개선등 등 안정 안정성장세 성장세지속 지속 2005년 수출(7.0%), 수출(7.0%),내수, 내수,민간투자 민간투자확대가 확대가성장 성장견인 견인 중미 중미6개국 6개국등의 등의미국과 미국과FTA FTA체결로 체결로대미 대미수출 수출확대 확대 미국, 미국,중국 중국등 등세계경제 세계경제둔화(3.0%), 둔화(3.0%),이자율 이자율인상 인상등의 등의요인 요인 으로 으로성장세 성장세다소 다소둔화 둔화 5.2% 주력수출시장 주력수출시장 회복세 회복세지속 지속 4.4% 3.8% 4.0% 1.2% 0.5% '03 '04 '03 '05 브라질 '04 '05 멕시코 17.3% 9.0% 8.7% 베네수엘라 베네수엘라등 등 경제회복 경제회복본격화 본격화 6.5% 6.5% '03 -7.5% '04 '05 베네수엘라 '03 '04 '05 아르헨티나 중남미 중남미 자본조달 자본조달 여건 여건 크게 크게 개선 개선 (미국과 (미국과중남미국간 중남미국간국채수익률차 국채수익률차사상 사상최저) 최저) (예: (예:미국-멕시코 미국-멕시코수익율차 수익율차(02) (02)6.3%p 6.3%p⇒ ⇒(04) (04)5.4%p) 5.4%p) 50년만의 50년만의경상수지 경상수지 흑자 흑자시현 시현 (GDP (GDP비중) 비중) (03) (03)0.44% 0.44% ( ($75.7억) $75.7억) ⇒ (04) 0.88% ($172.8억) ⇒ (04) 0.88% ($172.8억) ⇒ ⇒(05) (05)0.02% 0.02%( ( $3.9억) $3.9억) 중남미 중남미만성적 만성적 외채 외채위기 위기개선 개선 추세 추세 외채비중 외채비중감소 감소 (GDP (GDP비중) 비중) (03) (03)42.8% 42.8%($7,420억) ($7,420억) ⇒ ⇒(04) (04)37.2% 37.2%($7,272억) ($7,272억) ⇒ (05) 35.0% ($7,130억) ⇒ (05) 35.0% ($7,130억) 2. 중남미 시장 특성 및 여건 지역주의 지역주의 심화 심화 미국 등 등 미국 패권다툼 패권다툼 격화 격화 인구 5억 5억6천만명 6천만명 인구 (세계 8.7%) 8.7%) (세계 범대륙경제통합 경제통합 범대륙 (FTAA: :34개국) 34개국) (FTAA 미국 국 : : 남하전략 남하전략 미 브라질: :북상전략 북상전략 브라질 GDP 2조불 2조불 GDP 다수국과FTA FTA체결 체결 다수국과 (멕시코43개국) 43개국) (멕시코 멕시코: :중미통합 중미통합 멕시코 미국견제 EE UU : : 미국견제 역내교역확대 확대추세 추세 역내교역 중 국 국: : 기반조성 기반조성 중 거대시장 거대시장 연수입 수입4,600억불 4,600억불 연 (멕시코1,971억불) 1,971억불) (멕시코 대형 프로젝트 시장 정유설비등 등SOC SOC 정유설비 프로젝트진출유망 진출유망 프로젝트 IDB프로젝트 프로젝트진출 진출 IDB 가능(연89억불) 89억불) 가능(연 EDCF,전대차관 전대차관 EDCF, 활용프로젝트 프로젝트유망 유망 활용 해외투자 해외투자 유망지역 유망지역 소비구조 소비구조 다원화 다원화 대미, EU EU우회수출 우회수출 대미, (각국의FTA FTA활용) 활용) (각국의 고가, 저가시장 저가시장양분 양분 고가, (44%절대빈곤층) 절대빈곤층) (44% 자원개발투자 투자 자원개발 (철강, 동, 동, 식량, 식량, (철강, 에너지등) 등) 에너지 1인당국민소득 국민소득상이 상이 1인당 현지생산및 및판매 판매 현지생산 완결형투자 투자확대 확대 완결형 (멕시코$5,969, $5,969, (멕시코 과테말라$1,690) $1,690) 과테말라 국별시장규모 시장규모상이 상이 국별 (브라질1억8천만명, 1억8천만명, (브라질 코스타리카430만명) 430만명) 코스타리카 3. ’05년 대 중남미 수출여건 긍정적 측면 측면 긍정적 남미정상외교 정상외교효과 효과가시화 가시화 남미 05.5월 5월룰라 룰라대통령 대통령 답방 답방등 등 --05. 05년미주개발은행(IDB) 미주개발은행(IDB)가입 가입 05년 한-칠레FTA FTA발효 발효효과 효과가시화 가시화 한-칠레 자본재,부품소재 부품소재수요급증 수요급증 자본재, 플랜트 등 등 대형프로젝트 대형프로젝트발주 발주 플랜트 부정적 측면 측면 부정적 지역주의확산, 확산,차별조치 차별조치심화 심화 지역주의 일·멕FTA, FTA,정부입찰 정부입찰제한 제한 --일·멕 중국등의 등의대중남미 대중남미경협 경협급진전 급진전 중국 대브라질 브라질200억불 200억불투자 투자 --대 칠레,멕시코와 멕시코와FTA FTA추진 추진 --칠레, 빈부격차, 격차,중산층 중산층형성 형성미약 미약 빈부 ⇒대 대중남미 중남미인식변화 인식변화없이는 없이는 ⇒ 시장상실 우려 우려 시장상실 II. 대중남미 무역 및 투자진출 현황 1. 무 역 04년사상 사상 최초로 최초로수출 수출100억불 100억불 상회(116억불) 상회(116억불) 04년 02년아르헨티나 아르헨티나외환위기, 외환위기,03년 03년브라질 브라질경기침체 경기침체영향으로 영향으로수출감소 수출감소 --02년 04년멕시코, 멕시코,브라질 브라질등 등주력 주력수출시장 수출시장회복 회복 --04년 18년흑자시장 흑자시장 ••18년 100억 04년49억불(비중 49억불(비중16.7%) 16.7%) --04년 50억 05년 150억불 150억불수출 수출 ••05년 ’02 수출 수입 ’03 수지 ’04 미국등 등세계 세계경제 경제성장세, 성장세, --미국 고유가,원화강세 원화강세등 등변수 변수 고유가, 2. 투 자 현지 현지 생산·판매 생산·판매 완결형, 완결형, 자원투자 자원투자 확대 확대 예상 예상 (중남미 (중남미 지역주의 지역주의 대응 대응 차원) 차원) • 대미 우회수출을 위한 해외투자 증가 - 471건 35.7억 불 (현지금융 미포함) - 멕시코, 브라질, 중미 등 - 전자, 섬유, 무역업 등 III. 중남미 유력바이어 소개 (단위 : U$백만) 업체명 (국가명) 바이어명 (직위) 연간 매출 액 연간 수입 액 MABE (멕시코) Mr. Erick Yañez (구매본부장) 5,000 300 - 멕시코 최대 가전업체 - 냉장고 부품조달 희망 Grupo Gigante (멕시코) Mr. Miguel Carlos (구매본부장) 3,000 500 - 멕시코 3위의 대형 유통업체 - 생활용품, 잡화류 상담 희망 Bimbo (멕시코) José Federico Suárez de la Torre (구매담당 이사) 3,400 140 - 중남미 최대의 제과업체 - 제과□포장기계, 포장재 등 상담 및 제품 제휴협력 희망 RECOPE (코스타리카) Jorge Vargas (무역□프로젝트 이사) 1,170 1,140 - 코스타리카 석유공사(국영기업) - 정유소 확장 프로젝트 상담 희망 INMSA AGRO (온두라스) Eduardo Leiva Andonie (이사) 100 50 - 공단 설계 및 건설업체 - 에너지, 수자원관리 등 관련제품 상담희망 Mercasid, S.A. (도미니카 공화국) Antonio Hurtado Heim (부사장) 150 60 - 도미니카 최대 식품□생활용품업체 - 식품가공 및 포장기계 상담희망 특기사항(상담품목) 1. MABE 사 ☞ Mr. Erick Yanez (구매본부장) - 연간 매출액 50억 달러 - 멕시코 최대 가전업체 2. BIMBO 사 ☞ Mr. José Federico Suárez de la Torre (구매본부장) - 연간 매출액 34억 달러 - 멕시코 최대 제과업체 3. MERCASID 사 ☞ Mr. Antonio Hurtado Heim (부사장) - 연간 매출액 1억 5천만 달러 - 도미니카 최대 식품 및 생활용품 업체 III. 중남미 유력바이어 소개 4. RECOPE 사 ☞ Mr. Jorge Vargas (무역·프로젝트 이사) - 연간 매출액 11억 달러 - 코스타리카 석유공사 (국영기업) III. 중남미 유력바이어 소개 5. INMSA Argo 사 ☞ Mr. Eduardo Leiva Andonie (이사) - 연간 매출액 1억 달러 - 온두라스 공단 설계 및 건설 업체 III. 중남미 유력바이어 소개 6. Grupo Gigante 사 ☞ Mr. Miguel Carlos (구매본부장) - 연간 매출액 30억 달러 - 멕시코 대형 유통업체 감사합니다. 감사합니다. • 중남미지역본부 (멕시코) • 멕시코시티 무역관 (멕시코) • 상파울루 무역관 (브라질) • 파나마 무역관 (파나마) • 산티아고 무역관 (칠레) • 보고타 무역관 (콜롬비아) • 과테말라 무역관 (과테말라) • 카라카스 무역관 (베네수엘라) • 리마 무역관 (페루) • 부에노스아이레스무역관(아르헨티나) • 산호세 무역관 (코스타리카) • 산토도밍고 무역관 (도미니카공화국) Mabe Refrigeradores Celaya Facility Facility Highlights General Information ¾ 2 different production lines: SxS and Top Mount ¾ Annual Capacity: 870K ¾ Head Count : 2,212 total. ¾Total land area: 40 Hectares Mission To produce quality and world class refrigerators, that achieve our costumers and stockholders expectations by integrating competitive people, attend to their integrity and enviroment, generating a continuous improvement process to achieve bussiness growth. ¾ Plant Built Area: 1,345,500 ft2 ¾ Office area: 37,600 ft2 ¾ Laboratory: 21,500 ft2 ¾ Total built area: 1,404,700 ft2 ¾ Response time: 2-4 days ¾ Minimum order: 25 - 50 units ¾ Shipping capacity: ¾ By train 100% ¾ By trailer 80% State-of-the-art site to produce a Leadership product for the US Market Mabe Celaya Highlights General Information Current Production 2005 ¾ Total Investment: 330 million U.S. dollars ¾ Production started October 2000 ¾ SxS line 540 K units (2 shifts) ¾ Headcount: ¾ Direct ¾ Indirect ¾ Salaried ¾ Total 1,711 258 243 2.212 Equipment Origin ¾ Case formers ¾ ¾ ¾ ¾ Thermoformers Door forming Conveyors Foaming Stations ¾ TM line 135 K units (1 shift) ¾ 72% vs total capacity. ¾ 300 different sku´s. Spain Germany New Zeland Mexico Italy MABE QUANTUM has the most adavanced technology of the world in order to produce our refrigerators Quality Strategy Quality Highlights Field Quality Improvement • Six sigma strategy • Design for six sigma • FIS alarms for defects, CTQs and CTPs • Scorecard / autopsy process being a lifestyle • CIB / block change control • Field quality focused • Quality campaign • ETQs • Quality testing Quality System Supplier Quality • ISO 9000-2000 system implementation in process. • Product certified by UL/DOE (USA), Semko (Europe/Asia) CSA Canada and NOM for Mexico •Objective:Drive the company to a higher performance level based on: 9Customer Focused 9Leadership 9Continuous Improvement • Daily calls analysis. • Field quality problem solution process • Quality council, SCR projects review and Subsystems perfomance followed every week. • Engineering and quality leaders by subsystem •Supplier process quality system (SPQ) in place, tracking purchased parts CTQs •Common approved supplier list within all GECP sites •Close communication with key suppliers to monitor process variations at their sites •Quarterly top management business review with key suppliers. •Electronic lab in place for damaged electronic boards Quality is our #1 Goal SxS Line 23’ w / dispenser. 23’ wo / dispenser. 23’ Monogram. 26’ Monogram. Top Freezer Line Awards Winner Product at American Market The best of “What’s New” •GE Profile Artica Model, received the 2001 “Best of What’s New” Award from the “Popular Science Magazzine”. Winner of “Good Buy Award” • The GE Profile Artica whith “Custom Cool” was the winner of “Good Houskeeping Good Buy” for the 2002. The best Certified Refrigerator by “Consumer’s Union Report” november. 2002 & may 2003. • The “Consumer’s Union Magazzine” qualiffied the GE Profile Artica model like excellent and very good in the next categories: - Energy efficiency - Noise -Temperature handle - Usefull A leader product produced at the most advanced plant of the world! NPI Projects Main 2005 Projects : 2005 Model Year Dual Evap 26´ 25´ BIS Polar II Profile 23´ ---+ 2M + 14 M +175 M + 25 M in Production in Production in Production in Production June ´05 GE Projected 2005 SxS: 540 K GE Projected 2005 TM : 135 K Main 2006 Projects : 2006 Model Year 25´ BIS Int´l Subartico ---Feb ´06 + 5 M Mar ´06 + 65 M Mar ´06 Main 2007 Projects : 2007 Model Year 2007 Antartica --Feb ´07 + 200 M Feb ´07 GE Projected 2006 SxS: 545 K GE Projected 2006 TM : 200 K GE Projected 2007 SxS: 545 K GE Projected 2007 TM : 400 K Incremental Volume in the next two years = 370 K Purchasing Total Suppliers # Parts ADM % ADM Asia 29 228 $70,563,000 19.4% Europe 3 5 $634,000 0.2% Brasil 4 19 $6,300,000 1.7% USA 82 482 $89,917,000 24.7% Mexico 74 1811 $196,962,000 54.1% 192 2545 $364,396,000 USD Total REPUBLICA DE COREA May 10th , 2005 Table of contents I. Economic Figures II. The Industry III. Grupo Gigante Overall Strategy IV. The Group´s Structure V. Supermarket Strategy VI. Joint Ventures VII. Social Contribution Table of contents I. Economic Figures II. The Industry III. Grupo Gigante Overall Strategy IV. The Group´s Structure V. Supermarket Strategy VI. Joint Ventures VII. Social Contribution Mexican Main Economic Indicators GDP Inflation (%) Currency (pesos/usd)* Interest Rates (%)** Real wage (%) * Year end ** Annual average 2002 0.75 5.70 10.40 7.08 4.10 2003 1.30 3.98 11.23 6.24 1.45 2004* 4.1 4.13 11.38 6.65 2.50 2005* 3.4 3.97 11.94 7.10 2.20 2006* 3.1 5.73 12.78 7.13 2.10 GDP Per Capita (current dollars) $12,000 $11,200 $9,900 $10,000 $9,000 $8,000 $7,600 $6,000 $4,800 $4,000 $2,000 $0 Mexico Argentina Brazil Chile Venezuela Population (million inhabitants) 200 184.1 180 160 140 120 105.0 100 80 60 39.1 40 25.0 15.8 20 0 Mexico Argentina Brazil Chile Venezuela Demographic structure in Mexico Years 80 to 84 70 to 74 60 to 64 50 to 54 40 to 44 30 to 34 20 to 24 10 to 14 0 to 4 6.0 4.0 2.0 0.0 Millions 2.0 4.0 6.0 Table of CONTENTS I. Economic Figures II. The Industry III. Grupo Gigante Overall Strategy IV. The Group´s Structure V. Supermarket Strategy VI. Joint Ventures VII. Social Contribution The Industry Aggressive competition and Floor growth Consolidation (Chedraui acquired Carrefour) Redesigned formats Better opportunities for specialized retailers An increase in consumer credit Real Estate developers (sale and lease back) Increasing informal market Pending fiscal reforms Table of contents I. Economic Figures II. The Industry III. Grupo Gigante Overall Strategy IV. The Group´s Structure V. Supermarket Strategy VI. Joint Ventures VII. Social Contribution Overall Strategy Maintaining a competitive position (not the largest, but the most profitable) Differentiate from competitors (innovation) Improve our image (branding and stakeholders) Balanced Scorecard (initiatives and kpi´s) Strategy based on Human Capital, Technology and Processes Increase stores of our Joint Ventures New marketing and Communication strategy A deep change of culture Worldwide raking: 199 (Deloitte Global Retailing report) Our strategy from 30,000 ft Vision / Strategy Working to be your Preferred Store 1. Impulsar la eficiencia operativa 2. Ser el autoservicio preferido 3. Maximizar nuestra participación del gasto del consumidor 4. Crecer con rentabilidad Human Capital Processes Technology Strategy Market Share Improving same store Improve efficiency and profitability Improving margins sales Reducing costs Openings and remodeling stores Increase private label products participation in our mix Optimizing technology Expand centralized distribution Improve efficiency and profitability Sustaining Margins Reducing Costs and Optimizing Technology • Consolidation of IT systems for a better decision making process, implementation of SAP (largest Strengthening the organization •Career paths for all of our executives •Centralized Management functions to improve back-office efficiency project for SAP worldwide for ISR) •Incentive based Compensation for • Expand centralized distribution Executives •New Stock Option Plan for executives Where are we going? Technology (SAP) Human Capital Redesigned processes Working in initiatives aligned to four pathways (BSC): ¨ Improving operations efficiency ¨ Being the consumers favorite store ¨ Capture greatest share of consumer wallet ¨ Profitable growth Table of contents I. Economic Figures II. The Industry III. Grupo Gigante Overall Strategy IV. The Group´s Structure V. Supermarket Strategy VI. Joint Ventures VII. Social Contribution The Group’s Structure Supermarket Subsidiaries Joint Ventures Supermarket Formats Gigante Hypermarkets 107 stores with 6,000 m2 average Food, general merchandising & apparel 45,000 - 50,000 SKU’s Value added services 45.2% total sales of Grupo Gigante Bodega Gigante “Bodega” concept located in highly populated zones 52 stores Lower prices Food, general merchandising & basic apparel 25,000 - 30,000 SKU’s Value added services 18.8% total sales of Grupo Gigante Super Gigante Supermarket 63 stores Food and supermarket products Community Store 15,000 - 20,000 SKU’s 17.6% total sales of Grupo Gigante SuperPrecio Hard-discount. Proximity supermarkets 46 stores Food and basic products 1,500 SKU’s with emphasis in own label Low Priced and limited service Large market, targeting middle to low income customers Strong competition from informal outlets and family owned stores Minimal Capex 0.9% total sales of Grupo Gigante Table of contents I. Economic Figures II. The Industry III. Grupo Gigante Overall Strategy IV. The Group´s Structure V. Supermarket Strategy VI. Joint Ventures VII. Social Contribution Supermarket Strategy Improving Improving the the Operation Operation Efficiency Efficiency To To be be the the Favorite Favorite Store Store Capture Capture the the greatest greatest share share of of consumers consumers wallet wallet Profitable Profitable growth growth Productivity Productivity in in the the Supply chain Supply chain Increase Increase store store traffic traffic Improve Improve ticket ticket service service level level Real Real estate estate development development Inventory Inventory management management Redefining Redefining formats formats Assortment/ Assortment/ Quality Quality Corporate Corporate image image Logistics Logistics Promotions/offers Promotions/offers Marketing Marketing Purchase Purchase and and Supply Supply Excellence Excellence Communication Communication and and image image Improve Improve market market share share Improve Loyalty Innovation Human Human capital capital Technology Technology Working to be your Favorite Store ; An Integrated Transformation External Internal ¨ New Image ¨ Redesigning ¨ Redefining Processes ¨ Technology: SAP ¨ Logistics ¨ Cost Killing ¨ Human Capital ¨ New Organizational Structure ¨ BSC /Remodeling Formats ¨ New Facilities ¨ Real Estate Development ¨ New Marketing Strategy Our different initiatives • • • • • • • • DC´s Realignment in the Org. Structure Real Estate Category Management Pricing SAP New HR model (human capital) New format Image for Gigante (Watt International based in Toronto) • • • • • • • • BSC Communication strategy Private Label Consolidation of Super Precio Deep change of Culture Marketing Processes Intelexion: new HR system Innovate to diferenciate We are working to differentiate ourselves based in innovation: Share of wallet Inventory Management Fast and efficient service Assortment Supply Chain Productivity Innovation Layout Ticket Promotions Other sales drivers We identified additional income sources to the operational budget based on the analysis of a Business Case which is intimately related with BSC Pricing Creating & Implementing the Price Strategy Implementation Management Promotions with Precision Pricing Programs Commitment Business Differentiators Competition Price Price Strategy Strategy Price Sensitive Lists Consumer Perceptions Category / Brand Roles Pricing Responsibilities Information and Technology Management Commitment Right Prices at Right Times at Right Stores ¨ Prices • Introductory, base pricing • Promotional pricing • Mark-up/-down pricing • Clearance pricing ¨ Visibility to market, customers, competitors, and costs ¨ Set goals and monitor performance ¨ Reinforce consistent price image • Rules-based logic • Tools and workbenches ¨ Execute pricing strategies • EDLP • Hi-Lo • Competitive • Demand-based • Category management • Private label ¨ Manage high volumes (many items x many stores) ¨ Collaborate in a secure environment • Authorizations • Workflow • Audit trail Benchmarking (Pricing) At this moment we have implemented the whole Pricing Strategy Monterrey G vs HEB 2.00% 1.70% 1.50% 1.40% 1.10% 1.00% 0.80% 0.50% 0.40% 0.30% 0.20% SEM 12 SEM 9 SEM 10 -1.00% SEM 8 SEM 7 SEM 6 SEM 5 0.00% SEM 4 SEM 2 SEM 1 SEM 3 0.10% 0.00% -0.50% 0.80% SEM 11 1.00% -1.20% -1.50% % VS HEB Benchmarking (Pricing) GUADALAJARA vs WALMART 2.50% 2.00% 1.90% 1.50% 0.50% % VS WALMART SEM 12 0.10% 0.00% -0.20% -0.30% SEM 11 SEM 8 -0.70% SEM 7 SEM 6 SEM 5 SEM 4 SEM 3 SEM 2 SEM 1 -1.00% 0.20% 0.10% 0.00% SEM 10 0.50% -0.50% 0.90% 0.60% 0.90% SEM 9 1.00% Promotion Campaigns April Besides offering low prices, we promote special sales days. Freshness, assortment and quality Processing plants, Meats Fruits And Vegetables Value-added products Buy directly from the producers Use seasonal planograms ; Improve the cold chain and centralize the warehousing (opening of new distribution centers) Freshness, assortment and quality Bakery Groceries, general merchandise and apparel Develop new concepts: Healthy products Gourmet lines Value-added products Exclusive items Prioritize private labels and controlled brands Assortment and quality Groceries, general merchandise and clothing Focus the commercial area’s structure and its processes to aligne them with category management philosophy. Continue using planograms Differentiation Improve the image, quality, assortment and turnover Communication and Image Definition and implementation of a communication strategy in order to position ourselves as a store with competitive prices and price-based promotions Strategic Line Today´s perception of being an expensive store Price-Based Promotions Remodeling Formats Attitude and Customer Service “Gigante is Your Favorite Store” Communication and Image New Formats: Before After Operations Standardization of our processes ¨ Redefinition of the roles for SAP implementation Communication Execution Evaluation Reduction of Losses Perpetual Stock ¨ Automatic Re-Stocking ¨ Centralized Distribution ¨ Inventory Reduction Operations Increased supplier participation in activities that reinforce the differentiation by formats and cities ¨ Promotional activities ¨ Worlds (In-Store Commercial Areas) Health and Beauty Babies Drinks Electronics Home and Linens Operations Increase Productivity ¨ Meat Processing Plants ¨ Monitoring System: Attendence and Punctuality (Kronos) ¨ Multiservice Module Clients Clients x hour (Ticket) Service Clients/Employees x hour Man Hours (Employees x hour) Service Hours Real Estate Development Client satisfaction while buying: ¨ Optimize sales floor usage ¨ Standardize the image and lay-out ¨ Make our commercial gallery more efficient ¨ Update obsolete facilities ¨ Respond to competitors actions Generate attractive spaces for commercial galleries Attract investors for construction and rentals D Growth with less investment Alliances: Blockbuster, Burger King, Banks, etc Land Reserve Real Estate Development New Stores Remodelings Image 99 Redefined the concept of image and brand (Coapa). 52 Redefined the concept ; ready to start in May 2005 (Tultepec). 63 Positioning was successfully defined. Logistics Objective Expand our capacity to distribute more efficiently On-time, Cost-Efficient Distribution Services produce client satisfaction Logistics ¨ 100% Installed Capacity In 2003, we defined 3 Objectives related to Centralized Distribution ¨ Align store ordering processes with the Centralized Distribution plan. ¨ Provide suppliers with visibility throughout the process by integrating the supply chain. In 1999, 13% of our Sales were carried out through Distribution Centers. By 2004, 58% of our Sales were carried out through Distribution Centers. Operating at 100% Capacity: We have begun to expand our DCs in Tultitlán, Edo. de México. Logistics Expected Benefits: ¨ Reduction of out-of-stocks ¨ Reduction of inventory days ¨ Fresh Products: Improve the quality and reduce losses through temperature controls. ¨ Supplier Services ¨ Meat Plant ¨ Efficiencies in terms of Distribution IT and processes (SAP) ¨ Go from Multi-System Interfaces to an integrated solution (SAP). • • • • • • ¨ Finance Management and Costs Merchandise and Stores (not POS) Automatic Re-Stocking Distribution Centers Natural Connection with Solutions for Sales Floor and the DCs Platforms (POS, Scales, Radio Frequency, etc) Data Warehouse 360° Visibility for Operations ¨ Assimilation of Best Practices under a highly disciplined plan. Current Status: SAP Implementation In Operation Finance and Accounting Internal Consumption for Offices and Stores Real Estate Management Self-Service Management: Purchasing, Operations and Distribution Forthcoming: Self-Service Management at the National level Q3 2005 Gigante´s SAP Foot Print Advanced Forecasting and Replenishment • Sophisticated forecasting algorithms • Auto replenishment • Advanced inventory optimization • Supply chain analytics • Supply chain event SCM management Supplier Management • Vendor Performance Management • Supplier and Merchandise Selection • Vendor Negotiation • Global Trade Services Workforce Management •Staffworks/ Workforce Deployment WFM Merchandise & Assortment Planning Merchandise Management • • • • • • • • • • • • • • • • • • • • Master data management Assortment Management Purchase order management Allocations Pricing & promotions Replenishment planning Load build / investment buy Supply Chain Execution Store management Inventory Management POS Connectivity Financials (AP, GL, AR) Real Estate Human Resources (ESS, Payroll) Product Lifecycle Mgmt. (PLM) Quality Management (QM) mySAP ERP R/3 Enterprise SRM SAP Technology Stack • Information Integration • People Integration •Portals •MDM, Knowledge Mgmt., BI •Company wide Business Information platform (Retail Templates) •POS Data Management Merchandise Planning Assortment Planning Location Planning Long-range Forecasting • Financial Planning BPS Customer Analytics •Customer reporting •Data Mining •Advertising effectiveness •Campaign management •Loyalty management •Multi channel support CRM • Process Integration • Application Integration NetWeaver Gigante´s Foot Print Benefits Obtained Inventory Valuation Business Managment Costs Average Cost Valuation tells us what the Operating Margin is at any given moment Business Administration by Commercial Categories Basic IT – One Language and Less Diversity among IT Components Reduce Administrative Personnel Reduce Software License costs Benefits Obtained Inventory Automatic Re-stocking and visibility of In-Store Inventory, DCs and merchandise distribution in order to improve the supply level. Strictly measure the level of service provided by the Suppliers Balanced Scorecard Integration of the Control Measures from sales floor transactions to strategy BSC. Control of commercial galleries and invoicing Improved Operations Revenue and Expense Control by Store Pricing Financial Consolidation Business Intelligence ¨ SAP- BW operating. • P&L • Sales – Flash – Progress - Category, Business Format, Region and Store. • Commercial Analysis (purchasing, 80/20, Service Levels, etc) • Management Reports (comparing productivity, EBITDA, Margins and Product Assortments, Revenue and Clients, etc). B2B ¨ We have continued to expand on-line services for the suppliers. • Purchase Orders • Sales • Inventories • Receipts • Returns • Payments • Advance Shipment Notice (ASN) Information Systems ic g te a r St BSC 2005 Data Warehouse al c i ct a T B2B POS - Merchandise- Admin. - Salaries ic g te a r t S l Score a c Cards ti c Ta Data Warehouse Finance Department Commercial DataWarehouse Admin - Marketing - Distribution - POS ve i t ra e Op 2003 ve i t ra e Op Strategic Enterprise Management Enterprise Enterprise Portal Portal Performance Business Planning Business Management Measurement And Simulation Consolidation Stakeholder Relationship Management SEM SEM Strategy Strategic Enterprise Management is a tool supported by the Business Information Warehouse that holds up the Strategy Management, based on the Kaplan and Norton methodology. SEM aims to define target-based activities to achieve transparency and to communicate the corporate strategy to all levels of the organization. Strategic Enterprise Management SEM SEM Gigante Gigante Enterprise Enterprise Portal Portal Strategy Performance Business Planning Management Measurement and Simulation Strategy Management.- Communicates strategies and objectives throughout the organization using the Balanced Scorecard. Performance Measurement.- Monitors the performance of strategic key success factors and integrates external and internal benchmarks through Management Cockpit. This is available in a store level. Business Planning and Simulation.- Supports strategic and business performance management through scenario planning, dynamic simulation, and integration of strategic and operational planning. Transformation is Based on People Creation of Value Improving the Operational Efficiency based On people Profitable Growth people based Attract, maintain, motivate and develop talent HR Efforts Client Services (Internal and External) Planning and Development of Talent Reduce Turnover On-Site, Remote and Internet- Based Training Communication The Essence of Our Company is in our People and, through them, we Will Transform The Business Organizational Structure Over the course of the last year, we have been making significant changes to our Organizational Structure Reducing our Labor Force A more Flexible and Horizontal Structure An Attitude that welcomes change Variable Compensation that is Results-Oriented A 20% reduction in the Administrative Labor Force ($20 millon pesos) Training redefinition Table of contants I. Economic Figures II. The Industry III. Grupo Gigante Overall Strategy IV. The Group´s Structure V. Supermarket Strategy VI. Joint Ventures VII. Social Contribution Joint Ventures Opportunities ¨ Increase Corporate Sales ¨ Inventory Turn-Over ¨ Increase Private Label Sales Subsidiaries Concentrate our efforts in the 2nd largest city with the greatest number of Mexicans Opportunities ¨ Consolidation and Positioning in the “Latino” Market during 2005. ¨ Potential for Growth through Third Party Investments Subsidiaries Succesful definition of the Business Concept. Growth: We have 47 Restaurants For 2006 we will grow 20% annually in the number of units. Consolidation of our image. In 2005, 70% of the units will have the new image. Growth with our own cash flow ¨ ¨ ¨ ¨ Strategy: ¨ Our Strategy will continue to be focused on the Client through: Products, Service and the Shopping Environment. Joint Ventures ¨ ¨ ¨ ¨ ¨ ¨ Consolidate our Mission by demystifying technology in all of the Mexican homes. Growth: 98 stores Potential for 270 new units in 5 years In 2004 we opened 14 units. In 2005 we will open 30 units. Growth with our own cash flow Opportunities: • • • Efficient inventories. New image. Synchronize the Supply Chain with the United States. Joint Ventures Business Performance: ¨ Increase in Same Store and Total Sales ¨ Increases in Margins ¨ Reduction in Operating Expenses and Administrative Expenses ¨ Increase Financial Revenues 94 Stores in Mexico and 9 in Central America. Different points-of-sale: ¨ Stores ¨ Telemarketing ¨ Corporate Sales ¨ Internet Joint Ventures Challenges for 2005: ¨ Consolidate our Leadership Position in Mexico and Central America ¨ Continue with an Aggressive Growth Plan while Maintaining a High Level of Profitability • Stores • International (open stores in other countries) CAPEX 2% Net Growth in Sales Over the next 15 months we will invest $90 million USD: ¨ 35 % for Remodelings ¨ 10% in Logistics ¨ 5% for Systems ¨ 50% in the Group’s New Stores Self-Service Gigante USA Toks RadioShack Office Depot Units 28 1 10 30 14 M2 37,790 3,000 4,500 21,000 M USD (E) $ 38.10 $ 3.00 $ 18.00 $ 1.70 $ 15.10 $ 75.90 Table of contants I. Economic Figures II. The Industry III. Grupo Gigante Overall Strategy IV. The Group´s Structure V. Supermarket Strategy VI. Joint Ventures VII. Social Contribution Our Social Contribution Gigante complied with its Social Responsibility through different Actions and Strategic Programs that brought our stores closer to their neighboring communities. “Senior Citizens Employment Program” “Savings Program” “Productive Projects” Gigante Foundation Strategic Action Lines: ¨ Health ¨ Education ¨ Ecology ¨ Natural Disaster Relief Has benefited more than 100,000 people In 2004 and 2005, Grupo Gigante and Office Depot contributed $31 million pesos Ticket Round-Ups during 2004 generated $15 million pesos Constitution of a Self-Sufficient Fund in the amount of $17 million pesos Grupo Bimbo JUNE 28 WHO ARE WE? - Founded in 1945 in Mexico City - Listed in the Mexican Stock Exchange since 1980 - Mexican bakery company, with strong international presence (US $4.6 billion*) - 74,000 employees (54,000 in México) - Present in 14 countries (USA,México,Guatemala,Salvador,Costa Rica,Honduras,Nicaragua,Colombia,Venezuela,Brasil,Argentina, Chile, Peru, Chec Republic) - Extensive distribution network in the Americas -Close to 100 well recognized Brands *Net sales 2004 MISSION Manufacture and commercialize food products Develop equity of our brands Working to satisfy our consumers and create value for our shareholders. Highly Productive and people oriented International Leader in the bakery products industry WORLD CLASS MANUFACTURING FACILITIES z Grupo Bimbo has achieved the highest standards in efficiency, sanitation and safety in the baking industry. z It has continually updated and renewed production lines. For example, the average useful life of an oven is 15 years, which is below the median in the industry. z ISO 9000: 27 plants certified z HACCP: 27 plants certified z Environmental Control System Certification: 3 plants certified z Manufactures 26 million products daily EXTENSIVE DISTRIBUTION NETWORK z Grupo Bimbo has one of the largest distribution networks in the Americas. 29,000 routes Over 29,000 Units Fleet 1,325,250 points of sale Miles covered daily = 39 times around the globe Bimbo´s Facilities Head quarters Bakeries Salt Snaks and candies OUR GROWTH Bimbo Sales VS MEXICO’S GDP 1980 BASE 100 600 500 400 300 200 100 0 1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 GRUPO BIMBO SALES GDP MEXICO Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum English version Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum Costa Rica Location Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum Costa Rica Political and Social Stability • Tradition of peace and stability Central America Costa Rica – Army abolished in 1948 • Government RECOPE – More than 100 years of democracy Projects – 3 independent powers Atlantic Terminal – 4 years periods with reelection – Presidential System Modernization of Refinery Pipeline World Bank´s Political Stability Ranking Rank* Storage facilities and Sales Terminals Political Stability 23 Voice and Accountability 29 Pacific Terminal Liquified Gas of Petroleum * The rank is made among a pool of 186 countries from all over the world, Source: Kaufmann et al. (2003): Governance Matters III: Governance In dicators for 1996-2002, World Bank Policy Research Working Paper 3106, Source: CINDE Political and Social Stability Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals • No financial crisis for more than 20 years – Annual average growth of 4.5% – Per capita income of $4,193 in 2003 • As a result, Costa Rica has been benefited of good access to the global capital markets and a moderate country risk premium • Costa Rican sovereign debt qualification: Pacific Terminal Liquified Gas of Petroleum Source: CINDE Moody’s Ba1 FITCH Ratings BB Standard & Poor’s BB Macroeconomic Stability in spite of world economic crisis periods 35% Central America 30% Mexic o, Turkey, Thailand, Venez uela Malaysia, Costa Rica Argentina Indonesia, Cz ec 25% Rep., The RECOPE P hillipines, Korea 20% Braz il, Rusia Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals 15% 10% 5% 0% 1990 1992 1994 1996 1998 2000 2002 Pacific Terminal Liquified Gas of Petroleum Inflation Rica) tasa de(Costa inflación Primary Source: Central Bank of Costa Rica Source: CINDE Devaluation (Costa Rica) tasa de devaluación 2004 Stable Economy Annual Growth of FDI (Foreign Direct Investment) US$ million Central America 700 Costa Rica 600 RECOPE Projects 500 400 Atlantic Terminal 300 Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal 200 100 0 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 Liquified Gas of Petroleum Note: 2004 preliminary figures. Primary Source: BCCR Source: CINDE Costa Rica: Final Consumption of Energy 120000 Central America NO ENERGETIC Costa Rica OTHERS 100000 RECOPE BIOMASS ELECTRICITY 80000 Projects Modernization of Refinery Pipeline Terajulios Atlantic Terminal HYDROCARBONS 60000 40000 Storage facilities and Sales Terminals 20000 Año Source: Dirección Sectorial de Energía 2001 1999 1997 1995 1993 1991 1989 1987 1985 1983 1981 1979 1977 1975 1973 1971 1969 0 1967 Liquified Gas of Petroleum 1965 Pacific Terminal Costa Rica: Real and Estimated volume of petroleum fuels for year 2003-2017. (Thousand of barrels) 30.000 RECOPE 25.000 Projects 20.000 Atlantic Terminal 15.000 Modernization of Refinery 10.000 Liquified Gas of Petroleum Source: Dirección Sectorial de Energía 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 Pacific Terminal 0 1993 Storage facilities and Sales Terminals 5.000 1990 Pipeline Others I FO JET LPG DI Gasoline 1992 Costa Rica 35.000 1991 Central America Hydrocarbons consumption by economic sector Central America Transport 66% Costa Rica RECOPE Industry 16% Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Agriculture 8% Others 4% Residencial 3% Pacific Terminal Liquified Gas of Petroleum Fuente: Dirección Sectorial de Energía Comercial 3% Public 0% 16 16 1,8 1,8 Costa Rica 14 14 1,6 1,6 RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum Hydrocarbons Sales Sales (million (million Bbl) Bbl) Hydrocarbons Central America 1,4 1,4 12 12 1,2 1,2 10 10 1,0 1,0 88 0,8 0,8 66 0,6 0,6 PIB PIB 44 Hydrocarbons Hydrocarbons Sales Sales 22 00 0,4 0,4 1991 1991 1992 1992 1993 1993 1994 1994 1995 1995 1996 1996 1997 1997 1998 1998 1999 1999 2000 2000 2001 2001 Year Year 0,2 0,2 2002 2002 2003 2003 -- PIB (billions (billions of of colones) colones) PIB Evolution of PIB & Sales of Hydrocarbons – Period 1991-2003 Import of Hydrocarbons 1995-2004 800 800 12% 12% 11,1% 11,1% 700 700 8,9% 8,9% 9% 9% Costa Rica Projects Ratio Ratio RECOPE 7,6% 7,6% 6% 6% 6,3% 6,3% 8,3% 8,3% 8,0% 8,0% 6,8% 6,8% 6,6% 6,6% Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum 6,4% 6,4% 259 259 296 296 277 277 229 229 500 500 699,3 699,3 455 455 3% 3% 600 600 400 400 5,9% 5,9% 4,7% 4,7% 4,4% 4,4% 4,2% 4,2% 3,7% 3,7% Pipeline 7,2% 7,2% 5,6% 5,6% Atlantic Terminal Modernization of Refinery 8,0% 8,0% 7,7% 7,7% 7,1% 7,1% 8,5% 8,5% 300 300 525 525 420 420 423 423 200 200 298 298 100 100 0% 0% 00 1995 1995 1996 1996 1997 1997 1998 1998 1999 1999 2000 2000 2001 2001 2002 2002 Petroleum Petroleum Bill Bill Hydrocarbon Hydrocarbon Imports/Total Imports/Total Exports Exports Hydrocarbon Hydrocarbon Imports/Total Imports/Total Imports Imports 2003 2003 2004 2004 million US$ US$ million Central America Una empresa con energía Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum REFINADORA COSTARRICENSE DE PETRÓLEO RECOPE: Strategic Frame Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum • Mission – "RECOPE is a Costa Rican state-owned company that contributes to the national energy development. Our mission is to supply the country's demand for hydrocarbons, with excellence and care for the environment". RECOPE: Strategic Frame Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum • Vision – "RECOPE will be a state-owned petroleum company under autonomous management that will expand its framework of actions taking into consideration its skills and its product image. The company will be efficient, will have qualified personnel, will be vertically integrated, and will be strategically allied with the private sector, within the boundaries of the natural monopoly that this activity represents, with an international competitive level". Financial Statements FINANCIAL STATEMENTS AS OF DECEMBER 31, 2004 Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum GENERAL BALANCE ASSETS TOTAL CIRCULATING ASSETS TOTAL FIXED ASSETS TOTAL OTHER ASSETS COLONES DOLLARS ( 1) 78.473.849.456,00 89.943.772.453,00 2.570.229.649,00 170.728.938,86 195.683.083,40 5.591.831,98 170.987.851.558,00 372.003.854,23 LIABILITIES TOTAL CIRCULATING LIABILITIES TOTAL LONG TERM LIABILITIES TOTAL OTHER LIABILITIES 33.577.340.942,00 3.569.526.696,00 4.840.600.993,00 73.051.390,09 7.765.918,32 10.531.287,51 TOTAL LIABILITIES 41.987.468.631,00 91.348.595,93 COUNTABLE CAPITAL 129.000.382.927,00 280.655.258,30 TOTAL LIABILITIES AND COUNTABLE CAPITAL 170.987.851.558,00 372.003.854,23 TOTAL ASSETS Financial Statements STATEMENTS OF PROFIT AND LOSS FROM JANUARY 1 TO DECEMBER 31, 2004 Central America COLONES DOLARES ( 1) Costa Rica RECOPE Projects Atlantic Terminal SALES ( 2 ) 5,07566E+11 1104267853 COST OF SALES ( 3 ) 4,60733E+11 1002377466 GROSS PROFIT 46832897527 101890387,1 OPERATION EXPENSES 20888722168 45445831,89 747092934 1625387,116 26691268293 58069942,33 6010444582 13076417,59 20680823711 44993524,74 OTHER INCOMES ( OTHER COSTS) Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum NET PROFIT OR LOSS OF THE PERIOD INCOME TAX NET PROFIT OR LOSS AFTER TAXES Notas: ( 1 ) 'Exchange Rate (sale) colón per U$ as o 459,64 ( 2 ) The volume sold during the period of 2004 was 2 437 808 m3 ( 3 ) Imports year 2004 - volume 2 493 886 m3 Colones Cost CIF U$ 364.357.661.289,00 698.729.159,00 National Petroleum System Central America Costa Rica RECOPE 49.992 m3 473 m3 Tanker of 45.000 tpm Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum 25.000 bbl/day CL 340.747 m3 20.170 m3 79.282 m3 1.737 m3 (Out of service) Hydrocarbon Import by Volume according to the country of origin, Year 2004 Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum Strategics Projects Strategics Projects Central America Costa Rica RECOPE Storage facilities and Sales Terminals Projects Atlantic Terminal Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum Pacific Terminal Pipeline Modernization of Refinery Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum Atlantic Terminal Atlantic Terminal Location Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum Atlantic Terminal Description • Existing Petroleum Terminal Characteristics: Central America Costa Rica – Location: Puerto Moín – Dimensions: 218m X 26,2m RECOPE – Design Capacity: 60 000 DWT, 15m depth BMSL. Projects – Actual capacity: • 50.000 tons displacement, Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum • 13m depth BMSL • 10.5m (9.5m) max. draft • 208m max. LOA – Tower for Hoses, equipped with winches. – Hoses/pipeline system for discharge. – 8 Lines, 3.5 Km long, connecting to the refinery for discharge of the products (6” to 20” diameter). – Simultaneous multiple discharge. Atlantic Terminal Benefits Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum • Increase in productivity, given the 100% availability of the existing terminal for the other users. – Decrease in waiting time (demurrage). – Increase in import capacity of the petroleum. – Decrease in the freight rate and demurrages. – No demurrage for port congestion. Atlantic Terminal Investment Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum • Required investment: US$40 millions • Date the project is required: 2010. • Financing has to be confirmed by 2006. • In 1999 CNC contracted HPC Hamburg Port Consulting GmbH, who determined that: “The financial results of this project indicate that it is not feasible for privatization under the terms of BOT”. • MOPT-JAPDEVA-RECOPE agreement. • The project starts in 2007 and finalizes in 2009. Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum Modernization of the Refinery Location Plantel Moín - Refinery Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum Modernization of Refinery Location Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum Modernization of Refinery Description Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum • To develop the refining infrastructure, capable to supply fuels at a lesser cost than the imported product, with technical quality and controlled ecological impact. – Increase in the refining capacity. – Construction of new process units, that allow the refinery to produce fuels that comply with the quality standards. – Installation of auxiliary units and utilities. Modernization of Refinery Benefits Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum • High octane gasoline production (decrease in the requirements of imported gasoline for blending) • Better utilization of naphtha in the production of gasoline ( eliminates the necessities to export naphtha). • Production of diesel of 0,05% by weight of sulphur (eliminates requirements of blending). • Production of L.P.G., propane and butane. • Maximization of diesel or gasoline. Modernization of Refinery Investment Central America Costa Rica RECOPE • Investment for the I Stage: – Phase 1: US$ 53 million (already invested) – Phase 2: US$ 125 million (approx.) Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum – Government approval from the Finance Ministry and from Ministry of Planification (MIDEPLAN) to start with Central American Bank of Economic Integration (CABEI) the financing of the project. Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum Pipeline Pipeline - Location Siquirres Port Moín Airport Central America Terminal El Alto Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum Terminal La Garita Turrialba Refinery Pipeline Description Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum • Installation of a new 175.17 km long steel pipeline of a 305mm nominal diameter between the terminal of Moín situated in Limón and the terminal of La Garita in Alajuela. • Additionally, includes new pumping stations in the terminals of Moín, Siquirres, Turrialba and the corresponding installations at the receibing terminals of El Alto y La Garita Pipeline Benefits Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum • Capacity to transport the products according to the demand year 2020(approx.) • Solves the transport requirements for the next 25 years. • Reduces the inter-terminal product transportation and distribution costs: – Profit through pipeline transport ¢6,6/l – Cost through camion cistern: ¢7,4/l – Cost through pipeline: ¢0,79/l. – Reduces the import and production costs • More environmental safety in transportation. • Does not affect the national road network. III Stage of Pipeline I Stage Central America II Stage Costa Rica III Stage RECOPE Siquirres Projects Barranca Port La Garita Atlantic Terminal Modernization of Refinery Pipeline Refinery Table El Alto PIPELINE 300 mm, III STAGE Turrialba Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum Starting Date Finishing Date Length (km) Cost US$ Increase in Flow rate (Diesel) Bidding 24 August 2005 2 de February 2007 123,24 $79.500.229,00 From 155 m3/h to 537 m3/h LIC. PUBLICA 9303-03 CONTRACTORS Pumping Stations Capacity TECHINT S.A de C.V. Receipt of offer: 12 March, 2004 Moín: Siquirres: Turrialba: 2400 hp 2400 hp 3000 hp Firm Adjudication: 17 February 2005. Ordinary Session #03919280 art.4 (10/02/05) El Alto: Receiving and passing La Garita: receiving Pipeline Investment Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum • Investment of the project: US$ 90 million. • Present Situation: Recope has already contracted the company that will start the construction of the pipeline towards the end of this year in the month of august 2005. Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum Storage facilities and Sales Terminals Optimisation of Storage capacity at Moín and Distribution Terminals Benefits Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum • Allows an improved operational flexibility of the pipeline. • Reduces the demurrage (US$18000/día). • Increased efficiency in refining process, the import operations, storage and distribution, reducing the transportation cost to a minimum. • Assures the quality of the products, by allowing the necessary reposition time to comply with the standards of quality control without affecting the storage. • Allow the preventive and corrective maintenance of the tanks without affecting the established minimum inventories. Installations for the sale of IFOS Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum • Consists in the construction of a pipeline blending system, interconnection between the rawmaterial tanks and pumping system and the replacement of existing 8” pipeline to a 12” pipeline. • Will allow to sell 300m3/h each to two tankers (ships) simultaneously, which will increase significantly the sales of IFOS helping to dispose off the excess production of fuel oil. • Estimated cost $US 2.2 million. • The bidding process will start in the year 2005. Relocation of Pipelines Port - Refinery Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum • Because of the changes being made to increase the capacity of the present port facilities, the existing pipelines connecting the port with the refinery have to be relocated over a longitud of 2 km. • Estimated cost $US 2.1 million. New Terminal Juan Santamaría International Airport Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum Future Terminal of RECOPE Present Installations of RECOPE New Terminal Juan Santamaría International Airport Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum •Estimated Cost 6 million US$ •Enters in operation 2006-2007 Daniel Oduber – Liberia Airport Central America TO DE DEPOSI INA GASOL AL TERMIN DE LA AREA JEROS DE PASA Costa Rica DE AERA RECOPE CARGA 5 142,3 80,68 6 186,7 20,00 0 22 0,5 0 170,0 0 115,0 Projects 0 190,0 Ubicación RECOPE 75,00 8 117,1 1 491,4 23 ,00 0 215.4 Atlantic Terminal 47 ,50 0 182,5 N =2865 E=3 02.2 21 67947. 230 2 M O JO N 0+635 EL= 79. 790 Modernization of Refinery 275 0m Pipeline Storage facilities and Sales Terminals A GUAR Pacific Terminal Liquified Gas of Petroleum DIA O CERCAD NUEVO NTE EXISTE O CERCAD x 45m A LIBE 3 RIA 1 Km Daniel Oduber – Liberia Airport 0 15 30 45 60 75m. ESCALA GRAFICA Central America 핾 EA ASIGNADA A RECOPE POR AVIACI? CIVIL 18.064m2. Costa Rica RECOPE 핾 EA REQUERIDA POR RECOPE 10.952m2. Projects 303 Atlantic Terminal 302 301 Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum • Estimated Cost 3 million US$ • Enters in operation 2006 Distribution Terminals Installations for the service to our clients Central America Plantel Costa Rica Cost Million $US Commisioning year RECOPE Projects Atlantic Terminal Moin 6 2007 La Garita 1 2007-2008 El Alto 2 2007-2008 TOTAL 9 Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum Pacific Terminal Pacific Terminal Options Analysed Central America Costa Rica • Punta Morales • Puntarenas RECOPE • FERTICA Projects • Roca Carballo Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum • Caldera Pacific Terminal Location Central America PLANTEL BARRANCA Costa Rica RECOPE Projects Fertica Atlantic Terminal Modernization of Refinery Pipeline Proyecto Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum BOCA DEL RIO BARRANCA Pacific Terminal Description Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum • Strategic Project • Only for casual imports • CONVENTIONAL BUOY MOORING (CBM) System, a marine pipeline, pumping system at the coast and a land pipeline to Barranca. • Tankers (Ships) of 20.000 TDW diesel and gasoline • Investment: $6.3 Pacific Terminal Benefits Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum • The construction of this terminal will allow RECOPE to import diesel and gasoline through the pacific coast to fulfil the national demand in case of any emergency or a natural disaster on the Atlantic coast or at the refinery impedes the normal import of hydrocarbons at Moín Port in the Atlantic Coast or their transport to the rest of the country. Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum LPG System Scope of Project Central America Costa Rica RECOPE Projects Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum • The Project “Increase in capacity and Improvements (revamp) of the receiving, storage and sales facilities for LPG – Terminal Refinery Moín” consists e in: Scope of Project Central America Costa Rica • A pipeline of 12” for transportation from port to the refinery, with a flow rate measurement system. RECOPE • Five spheres of 25.000 BBls each. Projects • Six bullets for the storage of the production of 1500 BBls each. Atlantic Terminal Modernization of Refinery Pipeline Storage facilities and Sales Terminals Pacific Terminal Liquified Gas of Petroleum • Pumping system with measuring devices to sales. • Pumping system for the transferences. • New control and supervision room. • Estimated Cost US $28 million. 2005 New Business Development INMSA ARGO / Korea HONDURAS Infrastructure Ports : •3 Caribbean Ocean Ports •1 Pacific Ocean Port Airports : •4 International Airports Universities •14 z Population 6,569,026 z Democratic Constitutional Gov 1982-2005 z GNI p.c. US$ 970 ('04) z Literacy 72.7% total HONDURAS INDICATORS PROJECTIONS Projected 05 2004 GNP GROWTH 4.0% 5.0% Annual Inflation 6.8% 9.1% MONETARY SECTOR January 05 January 04 Deposit rate 10.9% 11.6% Lending rate 30.8% 31.8% Exchange rate (Lps./US$1.00) 19.00 17.78 Source: Central Bank of Honduras 2004 GNP US$6,700 mm 2003 3.2% 6.8% n.a. n.a. n.a. Organizational Structure President of the Board Board of Directors General Manager and Sales/Marketing VP (2) V.P.New Business Development (1) ISO Statistical Unit (2) Project Manager (3) Engineering Mgr (8) Plant Mgr (5) Controller/ISO RD (1) Field Mgr (3) General Accountant (4) HR Mgr (1) Operation Mgr (7) MIS (1) Authorized Civil Work Sub Contractors : • Inversiones Rio Nance • Proinmsa Structural Steel Estimators and Staff (4) Civil Works Estimators and Assistant Estimator (2) Admin. Mgr (6) NEW BUSINESS DEVELOPMENT SOURCING STRATEGY CO-GENERATION TRI-GENERATION Waste Water Treatment Plants Textile/Industry/Residential Others NEW BUSINESS DEVELOPMENT Procurement of Equipment and Materials for Large Scale Industrial Complexes and Supply Chain for Textile and Automobile Wire Harness I.A.I. Large Scale Industrial/Residential Complexes Conventional Products Mix Export Sales For Pre-Engineered Steel related Products U.S.A./Caribbean Market NEW BUSINESS DEVELOPMENT CATEGORY: CONSTRUCTION Material, equipment, machinery and technology for industrial and commercial complexes - Industrial finishing for floors - Aluzinc and Aluzinc prepainted roof and sidewalls claddings - Structural Steel (Brokers) Beams, Plates, Angles and Tubular Profiles. - Industrial Air Condition systems - R-13, R-19 Insulation for roof systems applicable in industrial buildings. - Sprinklers or Similar Fire protection Systems for industrial or commercial buildings. - Waste Water Industrial Plant Systems emphasis COLOR DYE removal - Energy efficient Illumination systems for industrial buildings. NEW BUSINESS DEVELOPMENT CATEGORY: ENERGY Equipment and Technology Representations for Renewable and Nonrenewable Production of Power Generation ( 3 MG and up). - Wind Hydro Thermal Small gen sets diesel engine (up to one mega ) NEW BUSINESS DEVELOPMENT CATEGORY: AUTOMOTIVE - Chain of suppliers to distribute soft components for the wire HARNESSES automotive industry in Central America (cables, terminals, connections, others). - Set up in Honduras Distribution and or Manufacturing to produce “ tape“ for the automobile wire harness industry demand in Central America. MARKETING z DIRECT MARKETING TECHNICAL SALES FORCE HONDURAS AND CENTRAL AMERICA z NET WORKING z WEB PAGE z USA BASED OFFICE(INMSA ARGO USA) PRODUCTS AND SERVICES DESIGN AND ENGINEERING FOR STRUCTURAL STEEL WORKS AND LARGE SCALE INDUSTRIAL AND COMMERCIAL COMPLEXES STEEL TANKS UNDERGROUND STORAGE STEEL AND FRP TANKS NON CONVENTIONAL STEEL STRUCTURE UTILITY POWER PLANT LARGE SCALE INDUSTRIAL COMPLEXES AND CIVIL WORKS LEAR WOON CHUN HONDURAS USA EXPORT TRACK RECORD AND GROWTH OPPORTUNITIES GALVANIZED STEEL STRUCTURE EXPORTED INTO THE U.S.A. MARKET Typical Broiler Chicken Houses exported into the U.S.A. THANK YOU 감사합니다. Demographics Dominican Republic Area - Population South North - Main Cities : Santo Domingo Santiago San Cristobal La Vega 48,000 km2 8.5MM 5.5 3.0 +2.5MM -1.0MM 0.5MM -0.5MM POPULATION AGE Dominican Republic A Young Country 60-65+ Years 25% 8.0% Under 10 years of age 22.4% Teenagers 76.6% Under 40 years 40-59 Years 20-39 Years 0-19 Years 15.0% 29.1% 47.5% ETHNIC GROUPS White: 16% Black: 11% Mulatto: 73% Inflation Rate (%) 12% 70% 11,3% 65,3% 10% 9,2% 61,4% 62,3% 63,0% 60,4% 60% 55,6% 51,8% 8% 47,9% 50,9% 46,1% Mensual Acumulada 12 meses 6% 32,9% 4% 50% 28,7% 31,1% 2,6% 2,3% 24,4% 2% 28,5% 31,9% 31,1% 2,0% 32,6% 1,4% 30% 30,7% 28,7% 25,2% 0,6% 0,7% 21,5% 40% 35,5% 20% 0,5% 0% Ene -2% Feb Mar Abril 9,2% -4% Source: Banco Central de República Dominicana May Jun Jul Ago Sept -1,1% Oct Nov Dic 10% -1,7% -1,5% 0% ECONOMIC INFORMATION Annual Growth GDP 9,40% 10,0% 8,2% 7,3% 8,0% 6,0% 7,3% 5,50% 4,8% 4,0% 2% 1,95% 2,0% 0,0% -1% -0,40% -2,0% 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 DIVISION OF POPULATION BY ACTIVITY Agriculture and Industry Services 20% 33% 1% 7% Public Adm. Construction 4% 35% Mining and electricity Others ECONOMIC INFORMATION U$ EXCHANGE RATE 45,00 41,82 Exchange Rate 40,00 37,55 35,00 30,00 25,00 21,45 20,00 15,00 13,16 13,26 14,00 1994 1995 1996 14,40 14,70 1997 1998 16,45 16,63 16,95 1999 2000 2001 10,00 5,00 0,00 2002 2003 2004 ECONOMIC INFORMATION U$ EXCHANGE RATE 46 45 44 43 42 41 40 39 38 37 36 35 34 33 32 31 30 29 28 October October September September October October November November 28 23 18 13 8 3 28 23 18 13 8 3 29 24 19 14 9 4 29 24 19 14 9 4 30 25 20 15 10 5 30 27 December December Net International reserve Excluding Reserve Requirement In US Million 227,2 197,9 75,4 18,2 0,1 ene feb mar abr may jun jul ago -66,9 -94,5 -83,0 -113,1 -119,4 -177,2-162,7 Source: Secretería de Estado de Finanzas de la República Dominicana, nov. y december son estimates sept oct nov dic THE GROUP Total MercaSID Group Total Sales US$276MM Human Resources 2,550 COMPLEXITY Personnel Brands 10 20 8 10 SKU's 84 211 72 150 48 517 300 3 20 INDUVECA 1,250 9 98 T otal Group 2,550 60 635 Spreads & Oil Foods K.C. F.S./Ind./Exp. M ERCASID Crystal 1,000 OUR BUSINESS Business Market Share Oils & Fats 76% Edibles 65% Personal Care (Kimberly Clark) 73% Foodservice and Industry N/A Meat Products (Induveca) 65% Water (Crystal) 23% MERCASID MERCASID SHAREHOLDERS 80% 20% BONETTI & ARMENTEROS VITIENES ADMINISTRATION STRUCTURE Executive Vice-President Roberto Bonetti Support Units Business Units Finance Administration Oils & Fats Edibles Operations Corporate Sales Kimberly Clark F.S./Ind. Corporate Purchasing Corporate Statement • Our main goal is to strengthen our leadership in the consumer markets. • To expand our line of products. • To develop activities in the institutional sector and the export market. Corporate Statement • We have been fostering close links with multinational corporations, offering a full-fledged distribution channel for their products. • Our commitment is also to strengthen our corporate business through an aggressive merger and acquisition program based on the careful observation and evaluation of potential markets. OUR MISSION • Is to lead in innovation, production, and marketing of consumer products that satisfies or exceeds expectations of the Dominican consumer. • We achieve our mission through excellence in quality, responsible service and the will to maintain a continuing commitment to improving our company KEY ASSETS Our People MercaSID will always be committed to the personal and professional growth of its employees. KEY ASSETS OUR BRANDS MercaSID has achieved a prominent position by creating strong brands through active research of market needs and strong marketing and promotional support. Consumers throughout the Dominican Republic consider our products to be of excellent quality. KEY ASSETS Commitment To Quality At MercaSID we strive to maintain our quality standards throughout all our processes. The company is ISO 9000-2 certified. VISION • To Be the Number One Consumer Food Company in the Caribbean Region by maintaining our leadership and solid market position in each category in which we compete EDN OILS & FATS MARKET SHARE Oils & Fats 9% 17% MercaSid La Fabril Cesar Iglesias Margarines 74% Edible Oils Rica 4,1% Parkay 1,5% Sabrina 2,5% Ricamesa 5,8% Otras 5,8% Dorina 5,2% Amapola 0,6% Manicera 74,5% EDN EDIBLES KIMBERLY CLARK MARKET SHARE Oils Oils Corn Corn Flour Flour Olive Olive Oil Oil Margarine's Margarine's Cereals Cereals Soy Soy Milk Milk Meat Meat Products Products Diapers Diapers Mayonnaise Mayonnaise Chocolates Chocolates Bottled Bottled Water Water INTERNATIONAL BUSINESS PARTNERS • • • • • • • • • • • Unilever/B.F. Kellogg's Campofrio Kimberly Clark The Pillsbury Company Hershey Foods International Koipe The Häagen Dazs Company Danone Cargill Novartis 1972 1987 1992 1994 1994 1995 1997 1997 1999 1999 2004 DISTRIBUTION MARKET ANALISIS BY CHANELS DIVISION OF CLIENTS BY CHANNELS TYPE OF CLIENT TOTAL % MERCASID % MARKET PESO + SQ - PROY. OF TOTAL 598 8 74 1.58% 0.02% 0.20% 570 8 74 95.32% 100.00% 100.00% Self Service Discount Stores Surtidoras Farmacies Corner Stores 525 38 33 1,600 35,000 1.39% 0.10% 0.09% 4.22% 92.41% 445 32 23 423 27,014 84.76% 84.21% 69.70% 26.44% 77.18% TOTAL 37,876 Wholesale Supermarket Chains Middle sized Supermarket 28,589 We visit a total of 16,000 Corner Shops Crystal Water OUR PLANT OUR PRODUCTS • Water Crystal – – – – 9 oz. Cup 0.5, 1 & 1.5 lt. Bottle 1 Gallon Bottle 5 Gallon Bottle INDUSPALMA INDUSPALMA Production 3,974 Hectares in current production 815 Hectares in development 4,789 Total Hectares Planted with palms Annual Production 15,000 MT Crude Palm Oil 1,250 MT Crude Palm Kernel Oil 2,500 MT Palm Kernel Meal INDUVECA SHAREHOLDERS COMPOSITION Popular Rivera 10% 36% 54% MERCASID The Company ¾Induveca is the leading company in the production and distribution of branded proccessed meats in the Dominican Republic. ¾The company was first established in 1968 by Mr. Pedro Antonio Rivera and in 2001 MercaSID acquiered mayority share. ¾Induveca is the leading company in distribution of refrigirated product visiting directly 90% of POS nation wide Vision To be the preferred branded refrigerated products company in the Dominican Republic and to actively compete in the Caribbean Market. Mision . Maximize results implementing the best business practices. Structure Board of Directors Executive Committee RB, MMc, AH, JP Executive Vice-president JG Sales & Marketing Distribution Administration Finance Technical Area R&D Our Products ¾Salami ¾Ham ¾Sausage & Hot Dog ¾Smoke Meat Product ¾Cured Processed Meat ¾Pork Fresh Meat Cut Sales 2004 RD$2,934 MM US$73.3 MM 66.7 MM/LBS Market Share 65 MM POUNDS 65/70% Salami 65/70% Ham 55/60% Sausage Markets/Positioning Statements POSICIONAMIENTO A quality product for every member of the family A quality product made locally by artisans for the family A quality product made with care in pursue of my health and that of my family A fun quality product made to be share amongst all PREMIUM ALTO VALOR VALOR ECONOMICO SALES STRUCTURE Territories Territories South North South North CENTROS/OFFICINAS CENTROS/OFFICINAS TOTAL TOTAL PERSONAL PERSONAL Pre-Ventas Pre-Ventas Junior Junior Pre-ventas Pre-ventas Retail Retail Juniors JuniorsRetail Retail Asistentes Asistentes Supervisores Supervisores Gerentes GerentesNacional Nacional Canales Canales Gerente Gerente Nacional Nacional Ventas Ventas Asistente Asistente Gerencia Gerencia Analista Analista de de Ventas Ventas TOTAL TOTAL Transportacion Transportacion Retail Retail Pre-Ventas Pre-Ventas TOTAL TOTAL 11 11 11 11 Sto Sto Dgo Dgo Occ Occ Sto Dgo Sto Dgo Ori Ori FOODSERVICE FOODSERVICE TOTAL TOTAL 11 Santiago Santiago 11 La La Vega Vega Romana Romana Azua Azua 44 22 77 11 70 70 77 70 70 10 10 22 11 11 11 183 183 33 109 109 78 78 14 14 92 92 54 54 33 57 57 66 22 22 12 12 11 118 118 12 12 118 118 15 15 22 11 11 11 281 281 00 132 132 17 17 149 149 48 48 55 48 48 55 Market Visit South South North North Foodservice Foodservice Total Total CLIENTS CLIENTS Retail Retail Pre-Sales Pre-Sales Total Total 17,146 17,146 12,973 12,973 287 144 287 144 17,433 17,433 13,117 13,117 107 107 107 107 Monthly Monthly Visits Visits 82,061 82,061 52,733 52,733 428 428 135,222 135,222 30,119 30,119 538 538 30,657 30,657 Our Brands Our Company Our Country THE GROUP