Untitled - Forum Air Malaysia
Transcription
Untitled - Forum Air Malaysia
CATCHMENT TO CONSUMERS (C2C) INTRODUCTION / BACKGROUND According to many UN agency reports and research findings, the evidence is compelling that achieving the Millennium Development Goals for water and sanitation would trigger a major leap forward in human development: • Water and sanitation are essential to achieving all of the MDGs (Millennium Development Goals) • Investment in water supply yields an average economic return of $4.4 to $1 • Investment in sanitation yields an average economic return of $9.1 to $1 • Human Development is more closely linked to access to water and sanitation than other development drivers UNDP has examined, including spending on health or education, and access to energy services. Availability of water is certainly a concern for some countries. It is, first and foremost, a crisis of governance and thus governance reform must be a key pillar of any strategic approach to addressing the water availability crisis. Water challenges will increase significantly in the coming years. Continuing population growth and rising incomes will lead to greater water consumption, as well as more waste. The urban population in developing countries will grow dramatically, generating demand well beyond the capacity of already inadequate water supply and sanitation infrastructure and services. According to the UN World Water Development Report; by 2050, at least one in four people are likely to live in a country affected by chronic or recurring shortages of freshwater. Water Pollution 1 CATCHMENT TO CONSUMERS (C2C) Virtually all goods-producing activities generate pollutants as unwanted by-products.The most important water contaminants created by human activities are microbial pathogens, nutrients, oxygen-consuming materials, heavy metals and persistent organic matter, as well as suspended sediments, pesticides and much of it from non-point sources. Heat, which raises the temperature of the receiving water, can also be a pollutant. Pollutants are typically the cause of major water quality degradation around the world. Globally, the most prevalent water quality problem is eutrophication, a result of high-nutrient loads (mainly phosphorus and nitrogen), which substantially impairs beneficial uses of water. Projected food production needs and increasing wastewater effluents associated with an increasing population over the next three decades suggest a 10%-15% increase in the river input of nitrogen loads into coastal ecosystems, continuing the trend observed during 1970-95. • More than 80% of sewage in developing countries is discharged untreated, polluting rivers, lakes and coastal areas. • Many industries – some of them known to be heavily polluting (such as leather and chemicals) – are moving from high-income countries to emerging market economies. • Despite improvements in some regions, water pollution is on the rise globally. Some Best Practices: The International Water Association or IWA developed the Bonn Charter in 2004 on Safe Drinking Water. The key principles outlined by the charter which are imperative to safe drinking water supply are as follows: • Management of the whole water supply chain should always be set in the context of management of the whole water cycle, including, but not limited to: ◊ Management of water resource provision, including, where necessary resource augmentation; ◊ Management of water and land interactions, taking into account agricultural practices and urban development; and ◊ The collection and treatment of wastewater. • Systems to ensure drinking water quality should not be based solely on end-of-pipe verification (testing against predetermined standards). Rather, management control systems should be implemented to assess risks at all points throughout water supply systems and to manage such risks. • Such an integrated approach requires close co-operation and partnership between all stakeholders including governments, independent regulatory authorities, water suppliers, local public authorities, health agencies, environmental agencies, land users, contractors, plumbers and manufacturers of relevant materials and products, and consumers themselves. 2 CATCHMENT TO CONSUMERS (C2C) • Open, transparent and honest communication between all stakeholders is essential to developing trust. It contributes to the development of effective water supply systems. • The roles and responsibilities of the different institutions contributing to the delivery of safe and reliable drinking water need to be clearly defined and ensure complete coverage of the system from catchment to consumer. Governments should establish the legal and institutional arrangements necessary to assign appropriate responsibilities among the various parties. • The way in which decisions are made relating to standards for the quality and reliability of water supplies should be transparent. • Water should be safe, reliable and aesthetically acceptable. In progressively realising the goals, however, the standards applied may legitimately vary from location to location and over time. • The price of water should be set so that it does not prevent consumers from obtaining water of sufficient quantity and quality to meet fundamental domestic needs • Any system for assuring drinking water quality should: ◊ Be based on the best available scientific evidence; and ◊ Be sufficiently flexible to take account of the different legal, institutional, cultural and socio-economic situations of different countries; The Malaysian Scenario 3 CATCHMENT TO CONSUMERS (C2C) Drawing from the lessons learnt and experienced gained from water supply sector restructuring initiated by the late Tun Lim Keng Yaik in 2004, we can draw that the water and sanitation sector was poorly planned and managed prior to the exercise. There was no vision on where we want to be in 2050 and beyond until the 7th and 8th Malaysia Plan (MP) came along. Both the MPs focused on improving management of water supply and management of river basins and on the need to efficiently manage water resources to supply safe and sufficient supply of water. This is in anticipation of the increase in demand due to the implementation of these plans – i.e. rapid industrialization. The implementation of both the MPs resulted in the development and implementation of the National Water Policy (NWP) and the National Water Resources Master Plan (NWRMP) – both covers the planning up to the year 2050. The above policy and master plan was to provide guide future development in the water sector and management of natural water resources. Many who had seen the Master Plan believe it to be very detailed. The government then planned 62 water projects, including the building of 47 dams by 2050 under the master plan. About RM3.9 billion will be spent under the Eighth Malaysia Plan (2001-2005) on these projects compared with about RM2.4 billion in the previous plan. During the 7th Malaysia Plan, various water projects had been implemented to meet domestic and industrial demand as well as to meet irrigation requirement. In addition, several actions were undertaken to improve water supply management and to ensure better distribution of water resources among river basins to match supply and demand. In the 7th Malaysia Plan, the development of inter-State and inter-basin water transfers was further developed to address uneven distribution of water resources, particularly in water stressed States and to ensure long-term sustainability. A more systematic plan was undertaken through inter-State water transfer projects. In the 8th Malaysia Plan, the development of groundwater as an alternative source was also enhanced. Another important goal of the MPs is also to review the privatisation approach which was purported to be implemented on a piece meal basis missing the goal of establishing socio-economic sustainability for the water supply sector. The ensuing problems and issues were glaring and pointed out the many shortcomings in the management of the water supply services in Malaysia. The UN reports at that time with regards to water resources and population demand painted a rather gloomy picture of the future of water and water resources globally: increasing pollution, urbanization, deforestation, global warming and climate change. By analysing report from many agencies such as the Drainage and Irrigation Department, National Hydraulic Research Institute of Malaysia (NAHRIM), the Meteorology Department, Department of Environment, Malaysian Water Industry Guide and many more we can conclude that there is sufficient downpour (surface flow) to cater for the anticipated population in Malaysia come year 2050 – many times more! We are blessed with approximately 150 rivers and 25000 cubic metres of renewable water per capita per year. The problem lies in ensuring that some dry regions also have sufficient renewable water for consumption. This is where dams come in to address this problem but finding suitable sites for the dams and water basins were an issue to address problems in water stress areas. 4 CATCHMENT TO CONSUMERS (C2C) As many in the water sector already know, the water supply industry is a capital intensive industry and according to UN reports and reports from Transparency International (TI), the chief of all problems faced by water sectors in developing countries is the systemic issues of transparency and accountability ensuing the procurement processes and performance of the sectors. According to theses agencies’ 10% to 40% is lost in procurement resulting in among others bloated capital and operational expenditure leaving the consumers to pick up the bill. Is this is a matter of privatising gains and socialising losses? The restructuring of the water sector resulted in the implementation of two very important legislations: the Water Service Industry Commission Act and the Water Service Industry Act (better known as WSIA – pronounced as WaSIA). Since 2006 the state of Penang, Perlis, Perak, Johore, Malacca and Negeri Sembilan has embraced the new regulatory regime. These six states constitute more than 9.3 million in population whilst the state of Selangor (including Putrajaya and Kuala Lumpur) with more than 7 million people, the most densely populated and the most industrialised state in Malaysia has not migrated to the new regime. This state contributes to 23.5% of the national GDP in 2012. If Kuala Lumpur and Putrajaya is included this constitutes about 38% of the national GDP. About 31 percent of the business premises in Selangor are manufacturing premises whilst more than 50% are services. Some of the major food manufacturers (among them MNCs) are located in the state of Selangor. It has one of the busiest ports in Malaysia. Urbanization rate in Selangor is 91% in 2012 (Kuala Lumpur and Putrajaya is 100%). The people and businesses in Selangor stand to suffer quite a bit with a mismanaged water sector which is operated by three different entities: one for raw water source, one for treatment and the other for distribution. Whenever wide spread water supply disruptions loom, the bickering and finger-pointing begin. The general public and businesses at large get more confused - aggravated further by media spinning of the situation. In the case of Selangor, Pahang, Terengganu and Kelantan there are no one independent competent authority recognised to provide ‘unbiased’ picture on the state of their water supply. There is no one regulatory body which provides a standard and widely recognised approach to managing the water sector in a transparent, efficient and accountable manner. The management of the water sector in the state of Pahang is even more fragmented than other states. The state of Kelantan and Terengganu use more ground water sources than other states which introduces a different kind of challenge to the regulatory reform and the migration to the new licensing regime. In recent years the state of Selangor (Kuala Lumpur and Putrajaya included) has experienced frequent unplanned and planned water disruptions. A case in point is the 2013 Merdeka eve supply disruptions to more than 60% of the account holders in the state. The reason was – shutdown of water treatment plants due to pollution of rivers caused by illegal diesel spillage. The perpetrators were since caught and now await hearing / trial. 5 CATCHMENT TO CONSUMERS (C2C) During Chinese New Year in 2014 another shutdown happened due to ammonia pollution as a result of a poorly managed sewerage facility spilling untreated sewage in to water sources. The plants affected were Sg Langat and Bukit Tampoi. A couple of months down the road the mother of all water supply problem began to unveil as water levels in the Selangor dam begins to drop. The Selangor dam supplies 60% of the Selangor water needs. Millions of Ringgit was spent on induced raining, reining in water tankers to deliver water round the clock, loss of business (among water dependent sectors like restaurants) and reduced man hour and disruption to daily lives Fast Forward to 2015 On 16 February 2015 three days before Chinese New Year the disruptions episode played out again due to pollution - also ammonia pollution and high levels of manganese in raw water source at Sungai Semenyih. For us at Forum Air Malaysia it has dawned on us that water woes are unavoidable and maybe an annual event given the onset and irreversible climate change effects seen worldwide. Global warming brings with it dry spells which when coupled with poor management of water resources could spell disaster to the people, environment and even the economy. The mentality that water is “cheap” and readily available is still very common in our society. This is a misconception because while our country is blessed with an abundance of raw water, the cost for treatment is certainly not cheap. Population growth, urbanization as well as rapid developments pose adverse impacts on the natural resources causing the demand for treated water to perpetually increase. An increasing number of rivers and other water resources are being polluted everyday simply because our society has no appreciation towards natural water resources and environmental services. While the predicament of safe, clean and continuous water supply is clear, unfortunately, the solutions are not. Hazy Solutions From the failure of the states to control land development, industrial activities and pollution to inefficient management of water treatment plants operations and distribution and lack of oversight from the relevant authorities and policy makers; businesses and domestic consumers bear the brunt of it all. While some may argue that the takeover of Selangor’s water supply by the federal government following the failure of the state government to conclude the restructuring process is akin to “light at the end of the tunnel”, it is really a far cry from reality. The people are still shrouded in uncertainty on whether this new direction would actually speed up the restructuring process or the other way around. By right, the federal government should have outlined an action plan for the restructuring process and made it available to the existing water concessionaires, state governments and consumers at large. Water restructuring which is in line with the Water Services Industry Act 2006 (Act 655) is an effort to achieve better efficiency and quality for the water services industry in Malaysia as stated earlier in this paper. 6 CATCHMENT TO CONSUMERS (C2C) Water restructuring enables a regulatory environment that will lead to efficient management of services such as the reduction in non-revenue water (NRW) which in Selangor, Putrajaya and Kuala Lumpur stands at 33.1%. In the state of Pahang, Terengganu and Kelantan they are at 54.2%, 36.8% and 53.6% respectively. Reduction in NRW would translate to affordability as well as an interim assurance for water shortages. States such as Negeri Sembilan, Melaka and Johor have shown impressive reduction in their NRW (up to 10.1% decrease) since their successful transition to the new licensing regime upon restructuring. It is thus undeniable that water restructuring under the new regulatory environment is vital in ensuring that water services sector is sustainable to serve economic, social and environmental interest of the country. Langat 2 Water Treatment Plant Following the signing of MoU between the federal government and the state government to allow the state government to finally take over Selangor’s four water concessionaires, it was subsequently announced that the long suspended Langat 2 project is to be resumed. The Langat 2 project is a part of Pahang-Selangor Raw Water Transfer Project (PPAMPS) which is expected to treat up to 1.89 billion litres of raw water per year for Selangor, Kuala Lumpur and Putrajaya and expected to cater of these areas’ demand until 2025. The entire project was said to cost RM 6.2 billion. The 44 km tunnel to be utilized to channel the Sungai Semantan water from Pahang to Selangor costs RM 2.5 billion and is already complete. 7 CATCHMENT TO CONSUMERS (C2C) However, the approval to build a dam in Langat 2 was put on hold due to pending approval from the Selangor government. The high cost of the project is the reason behind the delay in approval (according to the state government). In addition to that, high cost was cited just to buy the raw water from Pahang. The agreement and the project have been shrouded with lack of transparency and openness since the beginning. Hybrid Off-River Augmentation System (HORAS) at Selangor River Moving on, as an alternative to Langat 2 project, MB Khalid proposed HORAS to be done at Selangor River which would commence work mid March 2014. The proposed river was said to be able to generate 600-700 MLD water this year and plans to divert the river to generate about 3000 MLD per year. The initial cost is estimated to be RM 300 million which is much lower than the RM 6.2 billion cost of Langat 2 which already used up around RM 2.5 billion to build the connection tunnel to transfer the water. While it is commendable that MB Khalid is trying to save fund by coming up with HORAS to secure enough water for the state of Selangor the HORAS implementation and its impact on the environment and natural water cycle is still at obscure since information related to the project is not made clear. Furthermore the half completed Langat 2 project if not pursued might end up as yet another white elephant and a blatant waste of taxpayer money! Alternative Sources – Mining Ponds To overcome supply shortage and minimise impact of water rationing, the water sector players in Selangor resorted to using ex-mining ponds as water sources to be treated to supply to consumers. During this time the media spinning on the quality of and safety of water from mining sources was questioned and variety of opinion surfaced. The general public had no ‘authority’ to refer to provide credible information on the quality and technical aspects of the water sources from the mining ponds. Roles played by different regulators / competent authorities must be distinctly clarified and it becomes EXTEREMELY important in times of crisis like the one in 2014 water. Case Study: Langat River Ammonia Pollution and the Emergency Response Constant interruptions of clean and safe water supply have eroded the confidence of Selangorians and Malaysians at large on the current management of water supply services. Such is the case when the most basic human right could not be fulfilled during the recent Chinese New Year when taps went dry in 20 000 households in and around Hulu Langat and Kuala Langat last year and again this year - February 16, 2015 affecting 450,000 account holders. The ammonia pollution at Sungai Langat has led to the closure of two water treatment plants; Bukit Tampoi and Batu 11 which collectively supply 56mld of water. 8 CATCHMENT TO CONSUMERS (C2C) The ammonium concentration in the raw water source has been fluctuating between 4-5 ppm while the Ministry of Health (MOH) limit for ammonia in both raw and treated water is 1.5ppm. Alarm bells regarding the crisis went off quite late after almost a week went by without a drop of water for the residents and businesses in these areas. There is widespread inaction to identify the source of the pollution and put in place measures to stop the pollution and bring the perpetrators to justice. Such polluting actions threatens the country’s and its people’s security. Given the nature of concession agreements in Malaysia (like no other in the world) which have more than a decade long time frame, one would expect that the companies being granted the concessions to have acquired great technological know-how and experience to manage and anticipate crisis before they even happen. The inaction from SYABAS and state authorities in 2014, in responding to the crisis and also WTPs in treating ammonia in the water at the current level in Sungai Langat is seen as primitive and lacks both innovation and foresight. Furthermore upstream in the water supply chain, the state, the Water Services Industry Commission and the Department of Environment’s inaction against the polluters is even more disgracing. Emergency Response Plan (ERP) Below is the timeline of the ammonia pollution at Sungai Langat and ensuing incidents leading to an impending nationwide water emergency crisis. The situation resulted in the closure of Mile 11 Cheras and Bukit Tampoi treatment plants and affecting 20000 accounts. The dry spell (purported to be an annual weather condition at this time of year by the Meteorological Service) which caused the decrease in Sungai Selangor and Klang Gate dam level led to water rationing exercise affecting around 2.2 million people in March 2014. The 38 tankers deployed to deliver water to the areas affected by the closure of the two treatment plants (Bukit Tampoi and Cheras Bt.11) were proven to be inadequate as shown by the ensuing protests by residents of Balakong. SYABAS also claimed that the current numbers of tankers are inadequate to cater for the water supply needs in these areas to begin with. SYABAS has 66 water tankers and 750 static tanks. However, only 38 water tankers were used to supply water to 20, 000 affected consumers. In comparison with SAINS, 35 water tankers were employed to deliver water to 7000 affected consumers in Mambau, Sendayan and Rasah during the same time that were already affected by dry spell which cause low water level in several dams as well as drying up the Batang Benar River. 9 CATCHMENT TO CONSUMERS (C2C) Date Incident 28/01/2014 Closure of Mile 11 Cheras water treatment plant due to ammonia pollution 29/01/2014 Closure of Bukit Tampoi water treatment plant due to ammonia pollution 02/02/2014 CherasMile 11 water treatment plant resumes operations; Bukit Tampoi remains closed 04/02/2014 Cheras Mile 11 water treatment plant shuts down again 07/02/2014 Both water treatment plants temporarily shut due to high raw water ammonia levels 12/02/2014 Complete shutdown of the two water treatment plants. 14/02/2014 Water disruption at several areas because other water treatment plants at Sungai Langat could not cope with high demand of water supply. 14/02/2014 8a.m. - Forum Air received complaint regarding the water disruption from Taman AlamPerdana, one of the affected areas. 11a.m. - Forum Air conducted a site visit to the affected area after lodging an official complaint to PUSPEL / SYABAS. 2p.m. - Ended site visit at and lodged another complaint to PUSPEL / SYABAS. 4p.m. – First water tanker arrived. 10p.m. – Second water tanker arrived. 12a.m. – Third water tanker arrived 15/02/2014 Water supply resumed at the affected areas in Cheras after 5 days water disruption. 18/02/2014 SYABAS proposed to the Selangor Economic Action Council (MTES) to implement water rationing Phase 1 due to the ammonia pollution 21/02/2014 Proposal brought up to the National Water Services Commission (SPAN) by the state government and SPAN finally gave the detailed water distribution schedule the green light. 25/02/2014 Announcement to undertake water rationing Phase 1in 71 areas involving 60, 000 people 27/02/2014 Water rationing phase 1 commences 28/02/2014 Announcement to undertake water rationing phase 2 in 260 areas involving 2.2 million people due to dry spell causing reduction in Sungai Selangor and Klang Gates dam level. 01/03/2014 Water rationing Phase 2 commences Table 1: Chronology of Events 2014 Nationwide water crisis 10 CATCHMENT TO CONSUMERS (C2C) Residents of Taman Damai Perdana for instance did not receive any water in the first 4 days of water supply disruption. Upon FAM’s investigation and an official complaint to SYABAS, the water tankers arrived at Taman Damai Perdana three times (4 pm, 10 pm and 12 am) on the same day. Ammonia pollution of our natural water resources and subsequent water treatment plant shutdown seems like an annual event. No 11 Date Location Probable Source 1 17 June 2006 Sungai Selisek Discharge from rubber factory 2 17 June 2006 Salak Tinggi Leachate pollution from sanitary landfill 3 11 July 2006 Salak Tinggi Technical failure of sewage treatment plant 4 18 August 2006 Salak Tinggi Discharge from Nilai Industrial Park and a sewage treatment plant 5 21 August 2006 Bukit Tampoi IWK Taman Permata 6 23 August 2006 Bukit Tampoi Domestic and industrial effluent 7 21 September 2006 Salak Tinggi Discharge from Nilai Industrial Park 8 5 February 2007 Bukit Tampoi Discharge from STP during dry season 9 12 February 2007 Cheras Mile 11 Discharge from STP during dry season 10 15 February 2007 Salak Tinggi Discharge from STP and textile factory 11 13 March 2007 Bukit Tampoi Domestic discharge along Sg Langat 12 17 March 2007 Salak Tinggi Discharge from STP and textile factory 13 21 February 2008 Salak Tinggi Raw water contamination 6 km upstream 14 27 Jun 2009 Salak Tinggi - 15 14 July 2009 Cheras Mile 11 - 16 01 January 2010 Salak Tinggi Effluent discharge from upstream industrial area 17 09 February 2010 Salak Tinggi Combined discharge from Nilai Industrial Park and domestic activities exacerbated by low flow in Sg Labu during the dry period 18 24 - 29 February 2012 Sg Selisek Discharges from chicken farm 19 20 May 2012 Sg Selisek Discharges from chicken farm 20 1 June 2012 Sg Selisek Discharges from chicken farm 21 5 - 17 July 2012 Sg Selisek Discharges from chicken farm 22 January 2013 Sg Selangor 23 January 2014 Sg Langat, Bukit Tampoi, Batu 11 24 February 2015 Sg Semenyih Merdeka day – diesel spillage 3 miilion accounts affected Ammonia Pollution (untreated seweage) Ammonia and manganese levels high CATCHMENT TO CONSUMERS (C2C) “Those who cannot remember the past are condemned to repeat it” One of the often quoted statements by popular philosopher, George Santayana is “those who cannot remember the past are condemned to repeat it”. Human history, Malaysia’s inclusive are laden with this syndrome of forgetting the past and repeating it. The current situation we are presented with shows an eerie resemblance to that of 1997/1998. Not only do we face water stress due to the unusual dry season, we are also being bombarded with predicaments such as water source pollution and also the inevitable haze caused by uncontrollable forest fire. A local media reported this statement 27 February 2014: The water crisis must be giving Klang Valley residents a sense of deja vu. It is reminiscent of the water crisis in 1998, when 1.2 million people were forced to endure days without water…….In October 1997, the Cheras Batu 11 water treatment plant was closed because of ammonia contamination from quarries operating upstream from the plant intake point…….. In May 1998, a broken scour pipe near Sungai Buloh Leprosy Hospital affected water supply from Sungai Selangor and caused disruptions in Subang Jaya, Klang, Damansara, and parts of Bangsar and Petaling Jaya………During the water crisis more than a decade ago, the Malaysian Water Association said water rationing was the most sensible short-term measure to be taken.……” Professor Dr. Chan Ngai Weng of Water Watch Penang gave an interview to Bernama and said this: “The El Nino in 1997/1998 not only laid bare the fragility of our water resources but also weaknesses in its management.”He went on to say: “With the authorities acknowledging that the majority of our rivers have reached their maximum supply capacity and are polluted to some degree, the top-down approach based on Water Supply Management (WSM) is proven inadequate to manage our water resources in a sustainable manner,” he told in an email interview with Bernama. Dr Chan said that since the 1997/98 El Nino, the government had promised a lot of things and had supposedly put in place many measures to mitigate if not avoid another water crisis in future. As a result, he said, Malaysians had developed a false sense of security that another El Nino would not impact them as hard as the previous one. Hence, he added, many had not taken preventive measures to protect themselves against another prolonged drought and water shortage.”Very few have bothered to invest in rainfall harvesting mechanisms, construct a shallow well or tube well or even increase their water storage volume in their water tanks. “Even fewer have changed their water consumption patterns by adopting a more water-wise approach when using water. As such, when the next El Nino strikes, we will be hit just as hard, if not worse than we were the last time.” Fast Forward 2014 – a grim reminder of 1997 Haze and 1998 Water Crisis Is the current situation worse or business as usual i.e no improvement? Are some locations the number of unhealthy air quality days has increased over time (based on the limited data we have managed to access). Media reports also show that hazardous air quality days are quite frequent and in some areas readings have broken records like never before. 12 CATCHMENT TO CONSUMERS (C2C) The Department of Statistics environmental compendium shows that trans-boundary air pollution may have decreased. The same compendium shows that GHG gases (especially NOx and CO) have increased namely from power plants and mobile (or non point) sources. Haze Episode Highest recorded Air Pollution Index (API) reading – based on media reports September 1982 N/A August 1990 464 (Klang Valley) October 1991 445 (Petaling Jaya) August 1994 410 (Petaling Jaya) August 1997 860 (Kuching) August 2005 500 (Port Klang & Kuala Selangor) June 2013 746 (Muar) March 2014 (to date) 350 (Banting) Figure : Number of Days of Unhealthy Air Quality Status in Some stations in Malaysia (extracted from the Department of Statistics Environmental Compendium) State of Rivers in Malaysia and Rate of Deforestation Malaysia is blessed with abundant amount of water. The annual surface runoff of Malaysia amount to around 566 billion m3 and some 64 billion m3 are being recharged as groundwater. The surface runoffs or rivers are the major source of water in Malaysia (97%) with around 100 river systems running in Peninsular and 50 in Sabah and Sarawak. 13 CATCHMENT TO CONSUMERS (C2C) As discussed earlier, population growth along with agricultural and industrial development is putting a strain on the water supply system. Furthermore, the weak policy and implementation of programmes and activities to protect river basins in the country further threatens the raw water (source) security of the nation. There is nowhere in any Malaysian law that the provides clear definition of a river basin allowing developers and other parties (both government and non government) having a field day in opening up catchment areas fordevelopment, thus jeopardising raw water security. Current water resource management often neglects river basin management and its protection. There are however some (commendable) efforts undertaken by the Department of Irrigation and Drainage (DID). About 41 rivers basin were identified throughout Peninsular Malaysia. DID’s management information system (MIS) was created for all water-resources related activities in these major river basins. But this is a far cry from the integrated river basin management often cited to help protect raw water sources and river basins. According to DOE’s Environmental Quality Report 2012, out of 473 rivers monitored under the river water quality monitoring programme, only 278 (59%) of river were found to be clean. The rest were either categorised as slightly polluted (34%) or polluted (7%). The sources for suspended solids are from improper earthworks and land clearing. Out of the 34 polluted river identified in the report, 19 were classified as Class III, 14 as Class IV, and 1 as Class V. Figure : Status of river water quality based on Ammoniacal Nitrogen pollutant, Malaysia, 2008-2012 Biochemical oxygen demand (BOD), Ammoniacal nitrogen (NH3-N) and suspended solids are three of the most common pollutants. Ammoniacal nitrogen mainly originates from livestock farming and domestic sewage whilst high BOD indicates inadequately treated sewage effluent as well as run-offs from agro-based and manufacturing industries. The percentage of clean river basins water that is free from NH-N decreased to 25.0 per cent in 2012 as compared to 29.3 per cent in 2011. The decrease in the percentage of clean river basins indirectly increases the percentage of slightly polluted river basins (47.9%) and polluted river basins (27.1%) in 2012. 14 CATCHMENT TO CONSUMERS (C2C) Figure : Status of river water quality based on Biochemical Oxygen Demand pollutant, Malaysia, 2008-2012 The percentage of clean river basins water that is free from BOD increased to 8.6 per cent in 2012 as compared to 2.2 per cent in 2011. The number of slightly polluted basins decreased to 49.3 per cent while the polluted river basins increased 1.4 per cent to 42.1per cent during the same period. The classifications of river pollution areas below: Class Description I Conservation of natural environment. Water supply I – Practically no treatment necessary Fishery I – Very sensitive aquatic species IIA Water supply II – Conventional treatment required. Fishery II – Sensitive aquatic species IIB Recreational use with body contact III Water supply III – Extensive treatment required Fishery III – Common, of economic value and tolerant species; livestock drinking IV Irrigation V None of the above The increasing number of polluted rivers indicates that the river protection works in Malaysia are moving at a painfully slow pace, lacks public engagement and education, strict and more coordinated approach towards implementing tighter laws. Monitoring alone, without proper guidelines, policies, and laws are futile. River catchments should be defined properly, gazetted, and protected under the law – PERMANENTLY! Any form of land use and development in water catchment areas / river basins should be curtailed. 15 CATCHMENT TO CONSUMERS (C2C) Out Of Sight out of Mind – Not Anymore! Whatever we discard indiscriminately will come back to haunt us through the water we drink, the food we eat and the air we breathe. Human history is laden with hundreds of such scandals – the Three mile Island, Minamata Disease, Bhobal disaster, the e.coli and salmonella contamination of food / vegetables etc. 16 CATCHMENT CATCHMENTTO TOCONSUMERS CONSUMER (C2C) According to a paper published in the Academic Journal of Science, 2012 - In Malaysia there are 261 landfill sites where 111 numbers of them had been closed leaving only 150 still operating. Out of this, about 17 unsanitary landfills had been closed and 32 will be upgraded into a complete sanitary landfill. Some statistics says that less than 10% of the operational landfills sites classified to be sanitary while the rests are open dump or unsanitary landfills further contributing to surface and groundwater contamination in Malaysia. States 1996 1997 1998 1999 2000 20101 Average growth rate (1998-2000, in %) Kuala Lumpur n.a n.a 1,058 1.070 1,082 1,205 1.14 Selangor n.a n.a 1,169 1,204 1,240 1,617 3.04 Pahang n.a n.a 202 206 210 252 1.98 Kelantan n.a n.a 123 126 120 120 -1.22 Terengganu n.a n.a 119 122 125 157 2.52 Negeri Sembilan 245 250 267 278 291 427 4.69 Melaka 192 200 208 216 225 322 4.30 Johor 854 890 927 956 1,005 1,456 4.49 Perlis 26 27 28 28 29 34 1.79 Kedah 507 538 569 569 631 977 5.49 Pulau Pinang 570 591 611 611 648 844 3.03 Perak 672 696 719 719 763 996 3.06 6,000 6,137 6,378 8,407 2.86 Total 3,066 3,192 Note: n.a. ~ not available 1 estimated only based on the average growth rate (1998 - 2000) for each stage except for Kelantan Source: Government of Malaysia (2) Statistics of landfills in Selangor Statistics Number of landfill % Current Status 7 37 Closed 12 63 Groundwater protection (liner) 3 No 16 16 Groundwater monitoring well % Worldwide landfills 1 14 KUB Berjaya 1 14 Alam Flora 3 43 Local Authorities 2 29 Distance to major river Yes 4 21 <100m No 15 79 >100m 21 <500m 6 35 79 >500m 11 65 EIA Study Yes No 4 15 Sanitary Landfill (level 4) 17 Number of landfill Landfill Operators (active) Operating Yes Statistics Level 4 3 18 Unsanitary 16 82 12 71 5 29 Distance to housing area CATCHMENT TO CONSUMERS (C2C) Effect of Climate Change The metrology department data shows a reduction in total rainfall received in Malaysia. Reduced rainfall and reduced number of days for rainfall influences pollutant concentrations in rivers. Prolonged period without rain and constant discharge of pollutants results in WTP shutdown episodes as seen in the past decade or so – increasing in frequency lately. Adaptation and mitigation efforts should consider future rainfall patterns for siting of dams and other water supply or sanitation service infrastructures. Water operators and sanitation service providers must also strengthen disaster management and emergency response during floods , droughts and pollution. 18 CATCHMENT CATCHMENTTO TOCONSUMERS CONSUMER (C2C) Positions of Forum Air Malaysia First Things First – No more Glimmer or Grace! We demand that the water restructuring and migration of the current water supply system to the new licensing and operating regime (under the Water Service Industry Act 2006 (WSIA)) to take place NOW!. Some agency representative state that they see a glimmer of hope that the water operators in Selangor (where the 1998 and 2014 water crisis hit the hardest) will ‘willingly’ proceed with the restructuring under WSIA – thus allowing them some grace period!. The consumer organizations and members of Forum Air Malaysia (FAM) do not see any hope nor would agree to anymore grace period. Many civil society leaders have been involved and participated in the developments and activities leading to the enactment of the WSIA 2006 and the Water Commission Act 2006. Still many called for radical change resulting from the 1998 Selangor water crisis – many of the ‘victims’ of 1998 themselves still remember the torment they had gone through that year and the year before with haze. Lately we hear media report saying that one of the water operators in Selangor will proceed with legal actions which could further hamper the restructuring process. We urge all parties to come together to ensure that in less than 12 months time we do not endure this kind of crisis again! We have no more patience or tolerance to put up with the results and consequences of incompetent management of our water supply and distribution system or the lack of capability of many agencies to put a stop to raw water source pollution. If clear and effective actions were taken following the 1998 water crisis, we need not have gone through the current crisis. Those in the position to make and implement policies failed miserably! • Since the takeover of Selangor’s water assets by the federal government, no detailed announcements were made to inform Selangorians on the clear action plans to move water restructuring in the state forward. • The action plan with proposed timeline should be made available to the public in order to give assurance that their water supply system will not be further jeopardized. • A committee consisting of all the stakeholders such as NGOs and consumers association should be established to ensure transparency and effectiveness of the actions taken inline with the restructuring process. 19 CATCHMENT TO CONSUMERS (C2C) Implement Integrated Water Resource Management in Line with Water Demand Management i.e Catchment to Consumers! Water Demand Management is purported to be a system that advocates efficient use of water in order to maintain vital environmental flows and to reduce dependence on costly infrastructure projects. • Surveys and researches have pointed time and again that we use potable (precious treated water of about 23% of our daily use) to flush toilets. As atrocious as it may sound this is a fact. • Non-Revenue water in Malaysia in 2012 stood at an average of 36.4% i.e for every 100 litres of water treated by water operators 36.4l goes down the drain or not accounted for. • In one neighbouring state / country only one authority manages water from catchment to consumers. We propose that every state in Malaysia is a ‘Singapore’ and we manage or replicate best practices and lessons from the Public Utilities Board (PUB) of Singapore. PUB manages the complete water cycle: From sourcing, collection, purification and supply of drinking water, to treatment of used water and turning it into NEWater, drainage of storm water. Many examples and best practices can also be drawn from larger countries like Australia, the United Kingdom, Japan and Korea. Dry and arid countries like Australia and the states like Arizona in the United States almost do not ration water supply to their consumers – in the urban areas primarily. We have many times over the amount of rainfall and YET we are plagued by this recurring crisis. Experts or water sector stakeholders from various parts of the world stare with disbelief at the 2014 water crisis and state of water supply in Malaysia – How can a country with abundant rain have water crisis? • We MUST manage our ‘liquid assets’ (i.e raw water sources) holistically tied to sustainable development and climate change mitigation and adaptation agenda of the country. All other national plans or Rancangan Malaysia is tied or governed and guided by the agenda above. • Implement the Safe Drinking Water Quality Act immediately. The Ministry of Health Malaysia has carried out many tests on water intake points and also tests on water supply. The results are not accessible. The rate at which domestic and commercial consumers are taking up domestic water treatment devices is worrying. Even more so when the quality and performance of these devices are not verified by any authorities in Malaysia. Water vending machines placed alongside commercial buildings are also used by many to purchase drinking water at between RM 0.10 to RM 0.30. Tests on the quality of water from these machines showed that not all provide clean drinking water and the machines are poorly maintained. Due to imminent risks to consumers, FAM and its members demand that this act be implemented with immediate effect. 20 CATCHMENT CATCHMENTTO TOCONSUMERS CONSUMER (C2C) • Equally important is to get the general public to have greater ownership of and the water resources and treated water. There have been many mechanisms or approaches used by water operators to encourage the public to inform of broken pipes and water theft. However poor management of call centre facilities and response time has worked against such efforts – namely in Selangor. WE call for effective and efficient management of contact / customer services centres to not only answer calls and put many on hold indefinitely but to actively seek consumer feedback and act on a timely manner towards enquiries and complaints. These centres must provide assurance that consumer enquiries and complaints will be dealt with promptly and amicably. As in the case of Selangor many a times the call centre fail to pick up calls or return calls let alone rectify the broken pipe or take action against the theft. We often here that any campaign organised by some agencies begins and ends with an extravagant launching ceremony: Cintailah Sungai Kita, Water Conservation Cam paign, Energy Efficiency (EE campaigns) to name a few. The element of Social Impact Assessment and Public Consultation in an EIA is often carried out to fulfil requirements of the EIA or DEIA. Several EIA / DEIA public consul tations we had attended were poorly organised and participants poorly informed. Transparency, accountability and good governance can never be over emphasised when it comes to engaging the general public or stakeholders in the water and sanita tion sector. Government agencies should be focusing on implementation and improvement of pol icies not carrying out awareness campaigns but providing resources to support and maintain it. Civil society should be engaged to do this - which many researches have shown to have better success in engaging the general public. • National Sustainable Development and Climate Change Policy (the Mother Ship). Despite mounting evidence that we have passed the tipping point towards an irreversible climate change, Malaysia does not have clear policies on Climate Change or Sustainable Development. We have paid dearly for that this year with the water crisis and some years back due to flooding in many urban areas like Kota Tinggi and Kuala Lumpur. All other national policies or action plans and programmes must be guided and governed by the National Sustainable Development and Climate Change Policy. Budget must be adequately allocated for the EFFECTIVE AND EFFICIENT implementation of this policy. Unnecessary funding for up-keeping of non-native animal species, building fossil fuel power plants and massive road infrastructures does not help but further aggravate already poorly managed public funding. Patience wearing thin We urge the relevant authorities to find those who perpetrated the ammonia pollution of several rivers (leading to the supply disruption during the Chinese New Year celebration this year/last year) in Selangor and that they are dealt with SEVERELY ad their operations shutdown. 21 CATCHMENT TO CONSUMERS (C2C) We represent the interest of both domestic and commercial consumers in this country to strongly and firmly express our very high level of dissatisfaction in the governance of our water resources, water supply and sanitation. Our patience is wearing thin. We SHALL not bear the consequences of irresponsible individuals or organizations and institutes (government or private) contributing or causing the pollution of water sources. Any organizations found to be engaged or causing pollution of water sources or water ways (drainage and rivers) should be treated as public nuisance and their operations shutdown or at least severely punished. We live on borrowed time and the resources presented by nature to us are borrowed by the current generation from future generation. We need to return them back the way we found them – pristine, clean and safe. Yes, we have a come a long way since 1957, but again “Those who cannot remember the past are condemned to repeat it” and those who do the same thing repeatedly expecting different results are dubbed ‘insane’. Let’s bring some sanity to our world! 22 FORUM AIR MALAYSIA (MALAYSIA WATER FORUM) No. 4 Jalan SS1/22A, 47300 Petaling Jaya, Selangor Darul Ehsan Tel ; 03 - 7875 3168 Fax : 03 - 7875 2168 www.forumair.org.my