ORION™ MapStar - AllCOMM Wireless

CAL L P R O C E S S I N G
ORION™ MapStar
Comprehensive Digital Mapping Display
for Enhanced Call Processing
In the mission-critical environment, the more information a call taker has at their
fingertips, the better. Immediate access to digital mapping displays is a sure-fire
way to better understand the situation, and provide first responders with pertinent
details. For such digital mapping display capabilities, PlantCML’s ORION™ MapStar
is the product of choice.
ORION MapStar is a comprehensive and scalable mapping solution designed
to work in tandem with PlantCML’s VESTA®, or as an adjunct to third-party
Computer-Aided Dispatch (CAD) and Customer Premises Equipment (CPE). Built
on a powerful Microsoft® Windows® and Environmental Systems Research Institute
(ESRI) platform, ORION MapStar offers a configurable interface and convenient
toolbar for instant access and processing of incident information.
In addition to fast and easy location of wireless and wireline calls, ORION MapStar
provides routing, site information, mapped Automatic Location Identification (ALI)
broadcasting, event/unit filtering, structure-based ALI matching and more. Call
takers can quickly identify events, landmarks, Emergency Service Numbers (ESN)
and other incident-related information. They can also view building footprints, receive
HAZMAT information and deploy a variety of user-configured layers, i.e., imagery.
Differentiated Phase I and Phase II calls can be displayed with call location “buffer
rings” to help determine call location at a glance. A powerful search engine finds
addresses using aliases, structure names, intersections and phonetic street spelling.
ORION MapStar also supports bi-directional communications with CAD, allowing
telecommunicators to add, edit or delete unit or event information.
With these features and others, ORION MapStar can benefit any mission-critical
call center needing a more dynamic digital mapping solution.
Components &
Operating System
Microsoft® Windows® 2000/2003/XP
Key Features
• Easy-to-read, multi-window,
configurable interface
• Comprehensive toolbar set
• Reads any valid ArcView® GIS
shapefile
• Unique enhanced geocoding engine
• Selective ALI broadcast
• Quick key in data prompts automatic
display of caller’s location
• Icon for each wireless phase
class-of-service
• Ability to retransmit (rebid)
functionality
• Wireless call location “buffer rings”
• Reverse geocoding
• Wireless address editing
• Image files support
ORION™ MapStar’s user-friendly
interface, supported by Geographic
Information System (GIS)
professional services, offers fast,
accurate digital mapping.
• Distinct class of service mapping
(landline/wireless)
(Key Features continued on reverse)
ORION™ MapStar
Key Features (continued)
ORION™ MapStar augments
industry standard VESTA®
with instant graphical display
of incident information.
• Workstation synchronization of
broadcasted events
• Images, floor plans and Word files
attached to preplans
• Shortest route availability
ORION™ DataSync
• Mixed CAD-ALI environment support
As an automated map distribution application, ORION™ DataSync synchronizes
the map data of ORION MapStar across LAN/WAN whenever data is updated.
ORION DataSync is most beneficial in an enterprise environment where updating
to multiple satellite call centers can be time-consuming and costly. Local or
contained call centers can also benefit from ORION DataSync’s efficient map
distribution functionality, including:
• Automated distribution of map updates
• LAN/WAN configuration options
• Scheduled distribution or immediate publish (WAN)
• Error checking logs (WAN)
• Synchronization log (WAN)
• Automatic data updates over Local
Area Network (LAN)/Wide Area
Network (WAN) with ORION™
DataSync (optional)
Key Benefits
• Plots incoming calls quickly and
efficiently
• Displays wireline and wireless call
locations
• Differentiates between wireless
classes of service
• User-friendly interface, supported by
Geographic Information System (GIS)
professional services
• Streamlines dispatching process
• Allows call takers to view units in
real-time when integrated with CAD
and Automated Vehicle Location (AVL)
• Identifies new events versus existing
events
• Updates existing events rather than
creating new or duplicate events
Optional Features
• Integration with MagIC™ 4.0, a
comprehensive MIS application
Managed Services
With a keen focus on system protection and reliability, industry leader PlantCML
brings an unmatched suite of Managed Services to the mission-critical
environment. By taking part, users of ORION MapStar gain direct and secure
connectivity with the company’s exclusive Service Management Center
(SMC), where a team of IT experts observe all PlantCML systems in real-time.
Customers can also choose to implement one or any combination of services
for Monitoring & Response, Patch Management, Virus Protection and Disaster
Recovery for maximum system integrity.
The Industry Leader
For 40 years, PlantCML has developed and supported comprehensive solutions
to address the rapidly changing communications needs of the mission-critical
environment. With its powerful digital mapping displays and scalability, ORION
MapStar is no exception. Join the growing number of public safety and private
security operations implementing next-generation solutions and services. Join
those who rely on PlantCML, now an EADS North America company.
• Bi-directional CAD Interface
• Pictometry® Visual Intelligence™
integration
• ORION™ DataSync (automated map
distribution application for map
synchronization)
plantcml.com
42505 Rio Nedo • Temecula, CA 92590 • TEL 951.719.2100 • FAX 951.296.2727
99006-PE0000388
0708
This literature is for informational purposes only. PlantCML makes no warranties, expressed or implied, in this product
summary. The information contained in this document represents the current view of PlantCML as of the date of
publication. Other product and company names may be the trademarks of their respective owners. © 2008 PlantCML