Use this ticket
Playoff Tickets: Your tickets were mailed for both potential home playoff games. It is important to make sure
that you bring the ticket on the left with the corresponding barcode to the Wild Card game versus the
Baltimore Ravens this Sunday. Please see the picture below.
Public Transportation to Chiefs Games: We anticipate a capacity crowd for the playoff game and therefore
encourage all fans to arrive early and carpool or utilize Kincaid bus services. For pricing information, detailed
routes and pick-up and drop-off times, and to make reservations please visit www.kincaidcoach.com or call
Parking and Traffic: If guests choose to not utilize public transportation for the game on Sunday, please plan
to arrive early. Gate 6 continues to be the best gate for guests traveling Northbound on I-435. To access this
gate, exit 63C from I-435 Northbound, stay to the right on the exit and follow signs for “Stadium Drive/Sports
The Kansas City Police Department has the authority to shut down various entry points or redirect traffic at
anytime to assist with traffic flow, as well as ensure the safety of motorists around the complex.
Parking and Traffic continued: To help you to get parked and to your seat as efficiently as possible, we are
utilizing some new communication channels to alert fans coming to the Truman Sports Complex of any traffic
delays and/or road or gate closures. Please refer to the following resources for traffic conditions:
Parking Hotline: 816.920.4444; call anytime day of game to receive real time traffic conditions
from a member of the Chiefs traffic team
Listen to the pregame show on KCFX for traffic updates coming straight from Arrowhead
Facebook: Become a Fan of the official Kansas City Chiefs Facebook page
www.facebook.com/kansascitychiefs to receive traffic and other updates on game day and
throughout the week
Twitter: Follow www.twitter.com/KCChiefs, the official Twitter feed of the Kansas City Chiefs
for traffic updates while mobile or at home
Please note that the Kansas City Chiefs do not promote utilizing mobile devices while driving
Entry into the Stadium: Please look at your tickets and identify the suggested gate to enter the stadium.
Entering through the right gate puts you in the closest proximity to your seating location.
Fan Guide: We encourage you to refer to your 2010 Chiefs Fan Guide to find helpful information on stadium
policies, Fan Code of Conduct, prohibited/ allowed items, tailgating, stadium maps, etc. You can also view the
Fan Guide by clicking Chiefs Fan Guide. Please remember that backpacks are a prohibited item and cannot be
allowed in the stadium. Bags/purses should be no larger than 8 ½" x 11" x 6". Should you have specific
medical needs, please contact Chiefs Customer Relations at 816.920.4237 or
Parking Hotline: We have introduced a new feature to provide Season Ticket Holders and guests detailed
parking information and resources to make parking on gameday hassle free. The Parking Hotline will be
opened three hours prior to kickoff until one hour post kickoff. To reach the hotline please call 816.920.4444.
Customer Relations: The Customer Relations team is here to assist you with anything you need to make your
gameday experience exceptional. Please don't hesitate to contact a member of the team at 816.920.4237 or
via email at [email protected]
• $1.00 off of one bag of peanuts
• 10% off of any player jersey (excluding custom
Each discount is valid one time per card.
Text Messaging: Text messaging is an additional line of communication on game day to report fan conduct or
stadium issues more clearly and confidentially. Text "CHIEFS" YOUR LOCATION AND ISSUE TO 69050.
Standard SMS rates do apply. You can text during the game, three hours prior to kickoff, and 30 minutes
Fan Zone: Be sure to stop by the newly updated Chiefs Fan Zone. Located between the Hy-Vee Hot Zone and
the Founder's Plaza, the Fan Zone is open pre-game through kickoff and provides entertainment for fans of all
ages. Enjoy interactive booths, visits from Warpaint, Chiefs Cheerleaders, the Chiefs Rumble, and KC Wolf
plus unique photo opportunities and inflatable activities.
Elevators: The New Arrowhead features a significant number of new elevators that are available
for guests to use.
Two elevators with access to the lower, plaza, club and sideline upper levels.
Two elevators with access to the plaza, club, sideline upper and horizon levels.
West & East side: Two elevators with access to the lower, club and endzone upper levels
Two elevators with access to lower, club and sideline upper level
Fans First: Fans First Booths are located throughout Arrowhead to answer your questions or address any
concerns. If you have a child with you, you can stop by and receive a special First Game Certificate. In the
event a child might become separated from their parent, wristbands with the parent's seat location are also
available at each Fans First Booth.
Fans may also register to participate in the Good Sport Program at any Fans First booth. With your
commitment to be a designated driver; you will receive a free soda at the concession stand.
Season Ticket Holder Fan Cards: Season ticket holders were provided with a personalized Fan Card per ticket
account in their season ticket package. Throughout the season, cardholders will enjoy various discounts and
promotions offered at concession and merchandise stands. These promotions will be communicated prior to
each game via the gameday bulletin. See above for this week’s special deals.
Team Store: The new team store offers season ticket holders and other fans exclusive Kansas City Chiefs
merchandise available for purchase for fans of all ages. Six times bigger than the previous team store, the
Chiefs Team Store is open on gameday to ticketed guests to provide fans with a comfortable shopping
experience. The Team Store accepts all major credit cards, Chiefs gift cards and cash for Chiefs fans'
Smoking Policy: New smoking areas have been designated in the New Arrowhead. Smoking is prohibited in
the seating bowl and all areas of the stadium except the designated areas listed below.
• At the top of the Field Level End Zone stairs behind sections 110 and 128
• Designated areas at the four corner entry gates, within the red boundaries, on street level only
• Sections of the Upper Sideline Level bars
• Press Level exterior walls
Special Messages: We receive many requests to have special messages placed on the Arrowvision boards
during Chiefs games. Whether it’s a birthday wish, anniversary mention or a soldier returning from duty to
enjoy a Chiefs game, we can now honor those requests! Messages will be shown during halftime at every
Chiefs game and it’s your chance to tell the Kingdom your special shout out!
It’s simple to have your message displayed at Arrowhead. Here are a few pieces of information you will need
to know to have your message displayed proudly at Arrowhead during halftime of the game of your choice.
All messages must be 100 characters in length or less.
All message requests must be submitted no less than four (4) days prior to the game you wish to
have you message displayed. For example, submit your request by Wednesday at 5:00 pm for
that Sunday ‘s game.
Messages must be emailed to [email protected]
A suggested donation of 10 dollars for this message can be made at www.returnthefavor.org or
by texting “RETURN” to 90999.
All messages are subject to the discretion of the Kansas City Chiefs.
Be sure to include your section and hometown so we know where you are from!
Space is limited so please submit your request and make your donation to the VFW.