May Town Hall PAHCOM
Transcription
May Town Hall PAHCOM
May Town Hall May 20th, 2014 PAHCOM Association Overview: ICD-10: Certification: EHR: Karen Blanchette, MBA Diana Brijbag, CMM, CPC, CCP, CMSCS, HITCM-PP Carol Aiken, CMM, CPAR Sue Zumwalt, CMM, CPEDCS, HITCM-PP Introduction to PAHCOM Karen Blanchette, MBA Professional Association of Health Care Office Management 2 PAHCOM National Office Association Director 800-451-9311 [email protected] • National Association for Managers of Physician Practices • Founded in 1988 (Celebrating 26 years of Sharing Knowledge) • Provides resources and networks including professional certification • Partners with industry leaders to effect positive change and awareness ICD-10 Diana Brijbag, CMM, CPC, CCP, CMSCS, HITCM-PP International Classification of Diseases, 10th revision Springs Family Medical Center Practice Manager 352-597-1960 [email protected] Transition: October 1, 2015 • ICD 10 is not going to blow away; it is here to stay, so we need to prepare our practices! 3 ICD-10 Managers Take Action! • Go to Training – Seminars – Webinars – Books • Provide Training – Provider activities plan – Staff Training 4 ICD-10 Role Definition • Clearly define staff responsibilities & timelines – Biller – Medical Assistant – Front Office Staff – Office Manager 5 ICD-10 Engage Partners • Clearinghouse • EHR Support • Practice Management System http://www.cms.gov/Regulatio ns-and-Guidance/HIPAAAdministrativeSimplification/Affordable-CareAct/Downloads/SmallProvider HighLevelChecklistV9.zip 6 ICD-10 Use Quality Networks 7 • Networking will help us achieve anything, so just do it and be ready. Let’s better ourselves by attending conferences and webinars focused on small practice management. Network, share, and most of all, ask questions/generate conversation about these issues. • Everyone is there to help you and learn from you. I know for sure, because without my networks and continued education, I would never be the successful practice manager I am today. • My doctors are full of praise. If they have a concern and I am not sure, they look at me and say, “Go ask PAHCOM”. Now that is a good feeling! CMM Carol Aiken, CMM, CPAR HH Health System Physician Compliance Officer Physician / Professional Managed Care Contracting 256-265-9639 [email protected] Certified Medical Manager • PAHCOM Certification Board Member Does your practice need a CMM? 8 • Ahhh...the good old days......the early years of practice management - look where we are now. • We have evolved now to - "Oh No"....what to do - where to turn. • Competent professional managers are now a MUST! CMM What is Certification? Human Resources Management Insurance/Managed Health Care Plans Overview Coding Analysis Conflict Management Billing and Collections Managed Care Communication Meetings Risk Management Interpersonal Overview Compliance Administrative Objectives Managing and Leading Finance Time Management Employment and Payroll Financial Planning Practice Accounting Contract Management Health Care Contracts Marketing Patient Education & Practice Marketing Corporate Contracts Data Management Systems Analysis and Design Clinical Knowledge Administration Health Care Law 9 CMM What is a CMM? PAHCOM is nationally recognized as the leader in health care management certification for administrative professionals working in physician practices and in various ambulatory service centers. This Certification validates the professional competency and relevance that Certified Medical Managers bring to the workplace. Operational efficiency, regulatory compliance, and financial performance are strengthened when PAHCOM-certified professionals are in place. 10 CMM Why is Certification Important? Validation of having earned this certification through education and performance on the exam. Indication of high level competence & professional status as a leader in practice management to employers, patients, staff and the community. Provides recognition of those physician practices that are managed by a CMM to show the importance of having skilled professionals leading their offices & safeguarding the needs of both the practice and the patients. 11 CMM How can my office manager get certified? •Qualifications • Three years experience in a patient care environment • 12 college credit hours in business/healthcare (or commensurate experience) • PAHCOM membership See full information and Certification Applications at: PAHCOM.com > CMM 12 HITCM-PP / EHR & MU Sue Zumwalt, CMM, CPEDCS, HITCM-PP Pediatric Associates of Stockton Practice Administrator 209-870-2724 [email protected] Health Information Technology Certified Manager for Physician Practice • HITCM-PP What is that ??? 13 PAHCOM National Advisory Board Member HITCM-PP • What does a 2014 Physician’s Practice need in the way of staff? 14 HITCM-PP • What is the one skill that each of those staff members need to bring to the job every day in order to work in a medical practice today? 15 HITCM-PP • Each office will need a leader, a ring leader, a champion so to speak who can lead your team. That person is a: HITCM-PP Health Information Technology Certified Manager for Physician Practice 16 • A staff member who is certified to have the knowledge regarding EHR evaluation and selection, EHR implementation and incentives, privacy and security regulations, HIT opportunities, HIPAA and HITECH regulations, as well as technology standards and its components. • A HITCM-PP must take a 200 question test and then continue their education by way of CEUs to maintain their certification. EHR & MU Electronic Health Records & Meaningful Use • When a practice manager first starts thinking about an EHR, the thought process is pretty intimidating and intense. 17 EHR & MU • Really, do we need this, whatever “this” is. vs. 18 EHR & MU • How can I possibly take on another responsibility? 19 EHR & MU • There is no way the doctor is going pay for an EHR! 20 EHR & MU • Oh great, all the office procedures are going to have to change. 21 PAHCOM Resources • • • 22 ICD-10 – Free ICD-10 focused PAHCOM - CMS Webinars on YouTube – Host of links for small practice providers and managers to CMS resources specific to ICD-10 Professional Certification – Certified Medical Manager (CMM) – Health Information Management Certified Manager for Physician Practice (HITCM-PP) EHR/MU – Free EHR & MU focused PAHCOM – CMS Webinars on YouTube – Host of links for small practice providers and managers to CMS resources specific to EHR & Meaningful Use • Member Resources include PAHCOM ListServ, Member Library, The PAHCOM Journal, and various other forums that support open sharing of knowledge around operational practice management solutions. • The 26th Annual PAHCOM Conference includes Certification Exams and these sessions relevant to today’s material: – Successful Transition to ICD-10 – CMS Presents: ICD-10 - Latest Updates and The Course for Success – Practice Survival by Minimizing Audit Risks for Electronic Medical Records – Who Can Enter Orders into the EHR? What Managers Need to Know – Today’s EHR Sent Home: Why and What’s Next? Q&A Do you have questions? We have answers! Professional Association of Health Care Office Management PAHCOM Shares Knowledge - Since 1988 www.pahcom.com 23 PAHCOM Resources • ICD-10 – – • Professional Certification – – • Certified Medical Manager (CMM) Health Information Management Certified Manager for Physician Practice (HITCM-PP) EHR/MU – – Free EHR & MU focused PAHCOM – CMS Webinars on YouTube Host of links for small practice providers and managers to CMS resources specific to EHR & Meaningful Use • Member Resources include PAHCOM ListServ, Member Library, The PAHCOM Journal, and various other forums that support open sharing of knowledge around operational practice management solutions. • The 26th Annual PAHCOM Conference includes Certification Exams and these sessions relevant to today’s material: – – – – – 24 Free ICD-10 focused PAHCOM - CMS Webinars on YouTube Host of links for small practice providers and managers to CMS resources specific to ICD-10 Successful Transition to ICD-10 CMS Presents: ICD-10 - Latest Updates and The Course for Success Practice Survival by Minimizing Audit Risks for Electronic Medical Records Who Can Enter Orders into the EHR? What Managers Need to Know Today’s EHR Sent Home: Why and What’s Next?