Nursing Annual Report 2014
Transcription
Nursing Annual Report 2014
Nursing Annual Report 2014 The nursing staff across Premier Health serves as a strong anchor for many of our services, allowing us to continue to provide quality health care in so many communities across Southwest Ohio. Our nurses’ leadership, compassion, and expertise create an atmosphere that allows us to maintain respect and trust by exceeding patients’ expectations. The dedication of our nurses is a major part of that which keeps Premier Health at the top of our game. Jim Pancoast President & CEO, Premier Health Premier Health’s incredible nursing staff continues to play a pivotal role in one of our most important areas — the day-to-day successes of our patients. The nurses ensure their ability to care for every patient by working together as a team, mentoring colleagues, working with supervisors to establish best practices, continuing their education, and remaining committed to excellence. Mary Boosalis Executive Vice President & Chief Operating Officer, Premier Health Premier Health’s nurses support our efforts to fulfill our mission through their effective, efficient care. Our patients, and their families, tell us that they appreciate knowing that we support a talented, caring nursing staff, who provide individualized attention at every turn. Our nurses provide value in myriad ways, but primarily by keeping our patients safe as they return to the best possible health. Tom Duncan Chief Financial Officer, Premier Health One key to providing excellent nursing care is a well-supported, satisfied nursing staff. We work to support our nurses through continuous improvement, educational and research opportunities, and strong professional partnerships with physicians. We want every nurse who dedicates herself, or himself, to Premier Health to know that we see their commitment and value it. Every time a nurse holds a hand, reassures a family member, or offers a second – or third – explanation to a worried patient, our entire organization is elevated to a higher level. Those actions, which our nurses perform inherently, help us retain our focus on quality, safety, and service, allowing us to lead with the best nursing care. Tammy S. Lundstrom, MD, JD Chief Medical Officer, Premier Health “Nurses are the heart of health care.” – Donna Wilk Cardillo Our nurses ensure patient safety throughout each experience, whether it’s a quick visit or a longer stay. Without a safe environment, our patients would not thrive during their time at any of the Premier Health facilities. Premier’s nurses want every patient to feel comforted and cared for, regardless of the reason for a visit, and extending that care to families makes the patient experience even better. We applaud the entire Premier Health nursing staff for their hard work and compassionate care. Barbara Johnson Vice President, Human Resources, Premier Health P r e m i e r H Ea l t h It gives me great pleasure to share with you the 2014 Premier Health Annual Nursing Report. This report celebrates your professional contributions at Premier Health, highlighting some of our most valuable achievements. Our nursing services strategy is aligned with the overall strategy of Premier Health. We aim to: •Leverage professional expertise and advance practice to grow our market • Exceed consumers’ expectations by creating and staging the best possible consumer experience • Deliver quality outcomes by adhering to evidence-based practices • Deliver care in a cost-effective manner • Offer employees an outstanding place to work, supporting lifelong learning and a system-shared governance structure. Premier Health nurses are the system’s most valuable human capital asset, and without that, our patients would not realize the regularly achieved strong outcomes. In 2011, we began a five year journey to become a nationally recognized top-tier integrated health care system. The nurses at Premier Health, providing direct patient care, are pivotal to that success. With only one year left on this journey, we want to take a moment to celebrate the success achieved thus far, remembering the necessary work ahead of us required to meet our goal of building healthier communities. Table of Contents Premier Health. . . . . . . . . . . . . . . . . . 2 Fidelity Health Care . . . . . . . . . . . . . 8 Atrium Medical Center. . . . . . . . . 10 Good Samaritan Hospital . . . . . . 12 Miami Valley Hospital. . . . . . . . . . 14 Upper Valley Medical Center. . . . 16 Certified RNs in Premier Health Network. . . . . . . 18 ACE Participants in System. . . . . 20 Presentations and Publications . . . . . . . . . . . . . . . . . . . 22 At the end of 2014, three of our five campuses have achieved the American Nurses Credentialing Center’s Magnet designation and we are implementing an infrastructure to support the Magnet model in all of our hospitals. This report is issued to honor all of the nurses who serve at Premier Health. No matter the role or the setting, Premier’s nurses continue to have their patients’ best interest in mind, functioning as advocates for some of the sickest and most vulnerable members of our community. I thank you for your commitment, and the difference you make in the lives of the people we serve. Your continued accomplishments energize us every day and make a difference across the Premier Health system. We simply couldn’t be who we are without you. Sincerely, Sylvain (Syl) Trepanier, DNP, RN, CENP System Vice President & Chief Nursing Officer, Premier Health N u r s i n g A nn u a l Repo r t 2 0 1 4 • 1 N u r s i n g S t ra t e g i c P l an – O v e r v i e w In 2014, we maintained the established Premier Health Nursing Strategic and Operational Plan. The system-wide Nurse Executive Council offered general oversight of implementation. This plan was developed in collaboration with nurse leaders and bedside leaders from systemshared governance practice councils at each Premier Health hospital. This plan is directly linked to Premier Health’s strategic goals, the magnet practice environment, the Institute of Medicine report on the future of nursing, and the American Organization of Nurses executive strategic plan. This overall plan offers nurses a road map to ensure they support Premier Health’s vision to become a top health system in the United States by the end of 2015. Multiple initiatives were developed and implemented in support of the plan in 2014. Below are some system-wide examples: • nursing leadership governance structure • nurse recognition program, nursing research council • APRN council • safety companion program to improve safety for consumers by better resourcing nurses and patient care technicians • nursing pool/resource center to increase flexibility and meet census fluctuation at all system hospitals • robust financial management structure, including position control and productivity systems, to better support nursing leaders 2 • P r em i e r H ea l th P r e m i e r H Ea l t h Premier Health Nurse Recognition By Jayne Gmeiner, MS, RN, NEA-BC The Premier Health nurse recognition committee was developed in 2013 to establish a system-wide approach for nursing recognition. In addition, this team develops and edits the Premier Health nursing annual report. With members from each Premier Health facility and led by Jayne Gmeiner, the team includes: • Atrium Medical Center: Caitlyn Russell, Linda Duplechian, and Melissa Mercurio • Fidelity Health Care: Mary Walters, Kristin Jones, and Cindy Balzer • Good Samaritan Hospital/Good Samaritan Hospital North: Geoff Underwood, Daisy Dronen, and Missy Staton • Miami Valley Hospital/Miami Valley Hospital South/Miami Valley Hospital Jamestown Emergency Center: Linda Raterman, Tiffany Castelitz, Tara Gifford, and Mary Pat Thomas • Upper Valley Medical Center: Jenna Geuy, Teri Gulker, Kate Hagner, and Yolanda Munguia • Premier System Support: Jayne Gmeiner, Annette Drake, Patty Simmons, and Cinnamon Gregg To ensure all nurses have the chance to be recognized, the team implemented a nomination process, which is held during Nurse Recognition Week. In May 2014, a formal recognition celebration was held for nursing colleagues and key interdisciplinary partners across the system offering multiple opportunities for nurses across the system to celebrate their careers. Terry Foster, MS, RN, CNS-BC, was the keynote speaker. DAISY Award The DAISY Award, given to nurses, was implemented across the system. Everyday Heroes Award Our nurse recognition committee also implemented the Everyday Heroes Award, established by the Premier Health nurse recognition committee to recognize our key non-nursing staff partners – support staff and volunteers – who are vital members of our patient care teams. The recognition is aligned with the DAISY award; recipients can be nominated nursing colleagues, physicians, non-nursing staff, or patients and their families. To be recognized as an Everyday Hero, the nominee should consistently demonstrate the following characteristics: • positive attitude • outstanding customer service • responsiveness • collaboration • respect, integrity, compassion, and excellence N u r s i n g A nn u a l Repo r t 2 0 1 4 • 3 PEN Program By Jayne Gmeiner, MS, RN, NEA-BC Advancing clinical ladder to outcome measure performance integration: The new Premier Excellence in Nursing (PEN) clinical advancement model. In February 2014, the Premier Excellence in Nursing (PEN) clinical advancement model was implemented for all eligible clinical nurses. The previous Advancing Clinical Excellence (ACE) clinical advancement ladder and PNPP programs were transitioned to the new model over the previous year. The goal of the PEN model is to develop a system-wide program directly aligned with the strategic priorities of Premier Health, which include: • exemplary professional practice • patient experience • value-based performance • professional development of the clinical nurse Premier Health leaders believe that the ongoing development of the professional nurse is critical to the successful practice of clinical nursing. The PEN program provides a pathway for nurses interested in advancing within the clinical setting, seeking additional learning opportunities resulting in improved patient outcomes and standards of patient care. A clinical ladders program built on the characteristics and qualities identified in Patricia Benner’s “novice to expert” theory of nursing development, PEN allows nurses to transition from beginner to expert nurse. This program incorporates the four key American Nurses Credentialing Center’s Magnet Recognition Program components of exemplary 4 • P r em i e r H ea l th professional practice, transformation leadership, structural empowerment, and new knowledge and innovation. It also includes the Premier Health system goals for value-based performance. The PEN program was developed by, and for, RNs throughout Premier Health. It is congruent with Premier’s strategic goals of respect, integrity, compassion, and excellence, and our pillars of success: • positive work environment, patient experience, and quality physician partnership • competitive positioning and financials Premier Health committee members participating on the redesign team are led by Jayne Gmeiner, chair. The team includes: • Atrium Medical Center: Julie Tyson, Kathy Wilson, and Linda Duplechian • Good Samaritan Hospital: PJ Musser, Cindy Campbell, and Julia Ralston • Miami Valley Hospital/Miami Valley Hospital South: Patti Schairbaum, Angela Wale, and Kim Porter • Upper Valley Medical Center: Jean Heath, Elaine Bohman, and Sarah Jones • Premier System Support: Lisa Drees, Shelly Franz, Annette Drake, and Leslie Helmbrecht The Premier clinical ladder team performed an assessment of the system’s current career ladder, drawing on clinical nurse team members to assist with assessments and revisions. The team also conducted focus groups with nursing leaders to gain feedback about important characteristics of a successful clinical advancement program. Key features of the new model: • system-designed in eight tiers with entry level being finalized at this time – propose entry level requiring five points • one point must be achieved in each column of the PEN grid • one PEN grid column is dedicated to each component — quality, clinical, length of stay, readmission, and work environment outcomes • Three columns on PEN grid dedicated to individual contribution with prescriptive forms describing point attainment process. All information for the PEN clinical advancement program is regularly updated and available on the HealthStream online learning management site and the Premier Nursing Intranet. N u r s i n g A nn u a l Repo r t 2 0 1 4 • 5 Safety Companion Program Update By Jayne Gmeiner, MS, RN, NEA-BC The safety companion team, chartered by the Nurse Executive Council (NEC), established a new process to secure safety companions (in-room sitter resources) for Premier Health customers. A partnership was established with Fidelity Health Care to provide safety companions, with goal of implementing the service at all Premier hospitals. The overall goal is to improve health care continuity of Patient Care Technician to patient ratios and staffing. An MVH pilot began November 3, 2014, and has accomplished the following: • safety companions are scheduled in collaboration with central staffing resources • average of six safety companions provided per shift by Fidelity • unmet PCT needs have been reduced by 26 percent • safety companion role has been designed to support intentional interventions, in order to promote patient safety and to reduce patient risk for delirium • communication tool has been implemented for RNs and safety companions • revised simplified algorithm has been developed for pilot feedback • safety companions can be ordered by a physician or nurse, based on patient needs. Current implementation status: • staffing resources, Fidelity Health Care leadership, and patient care services (PCS) continue to work to resolve issues related to communication and scheduling. There is continued feedback and questions from the team. • plan created to implement pilot program at GSH in February 2015; implementation at other facilities will follow. 6 • P r em i e r H ea l th Premier Health Advanced Illness Management By Mary Walters, MSN, RN, CRNI The Premier Health mission statement reads: “We will build healthier communities with others who share our commitment to provide high-quality, cost-competitive health care services.” To that end, there are many initiatives that have been deployed to ensure we support that mission every day. In order to maintain a cost-competitive health care system, we focus on patients who are frequent, excessive, and inappropriate users of acute care and emergency department services. These patients often have complex medical and psychosocial challenges, including chronic, advanced illness. While individual care plans may be utilized in the acute setting, those are often ineffective because there is a lack of community involvement and coordination of care across the health care continuum (Johnson, 2014). A comprehensive program, with intensive case management, has been shown to be effective in managing such patients and reducing the frequency of hospital admissions and emergency department visits (McKinney, 2013). Premier Health, led by Fidelity Health Care and in collaboration with Atrium Medical Center (AMC), initiated the Premier Health advanced illness management program. The goal of the program is to demonstrate how enhanced coordination of health care resources, including community- and home-based services, can assist health care organizations in decreasing inappropriate encounters, thus reducing the cost of care. The population for the initial program was the top 25 patients with the highest number of encounters (emergent, observation, and admissions) at Atrium Medical Center. The identified patients were managed by a registered nurse and a social worker with collaboration among all inpatient and external physicians. The initial results are extremely exciting – we noted a 52 percent reduction in total encounters for patients who were offered services through our program. Since the inception of the program, patients are able to self-manage their complex illness better. The next step for the program is an expansion into all Premier Health hospitals. As a result of the lessons learned with the AMC population, the program has been further enhanced. The program now includes additional resources, including a licensed practical nurse and a health coach, to support the registered nurse and social worker. The team at each hospital will be customized to fit that hospital’s specific needs. There will be continual monitoring of the success of the program as health care moves to value-based care. Johnson, S. R. (2014). Managing care between home and hospice. Modern Healthcare. Retrieved from http://www.modernhealthcare.com McKinney, M. (2013). Beyond hospice. Modern Healthcare. Retrieved from http://www.modernhealthcare.com N u r s i n g A nn u a l Repo r t 2 0 1 4 • 7 F i d e l i t y H e a l t h C ar e – Mar y Wa l t e r s , C N O Fidelity Health Care Mary Walters, CNO Fidelity Health Care Fidelity Health Care’s wound/ostomy team is comprised of 10 nurses who are wound certified, two have wound ostomy certification, and two are certified in hospice and palliative care. The goal of the team is to provide the best possible patient outcome using the most cost-effective care. Our wound patients receive a wound/ostomy consult visit that includes a comprehensive consultation, wound supply appraisal, nutrition assessment, pressure and surface evaluation, treatment recommendations, coordination of care with physicians, and comorbidity management. We have an average daily wound census of 600-650 patients. At Fidelity, we strive to provide patients with self-management tools that have the potential to improve patient and caregiver knowledge about the disease process. Wound consult visits occur weekly or biweekly and are coordinated with the patient’s case manager. In 2014, our wound/ostomy team provided 4,113 wound consults throughout our 17 county service area. The team documents progression of wound healing by taking digital photos which are shared with 226 local physicians. This allows us to provide ongoing coordination of services with physician and wound clinics. Currently, we conduct monthly physician care conferences with Drs Mary Chellis, Mark Eilers, R Michael Johnson, Namchi Le, Christopher Lutman, Travis Perry, and Mancho Salim. Our wound team coordinated with our quality department and other staff members to better our publicly-reported status of surgical wound outcomes, improving seven percent in 2014. 8 • P r em i e r H ea l th Fidelity Health Care Awarded Top 100 by HomeCare Elite Fidelity Health Care has been recognized as one of HomeCare’s Elite Top 100 for 2014. Outcomes Concept Systems, a Seattle-based company, completes an annual assessment and identifies outstanding agencies across the country through this award. In the nine years the award has been given, Fidelity has been recognized eight times. More than 10,000 agencies across the country met minimum criteria for the evaluation. This is Fidelity’s first year being recognized as a Top 100 Home Health Agency. The award is based on publicly-reported CMS measures, including quality of care, quality improvement, patient experience, and financial management. The quality of care ranking placed Fidelity in the 97th percentile. The quality improvement ranking is calculated from the seven publicly-reported outcome measures comparing year to year; Fidelity achieved the 92nd percentile. There is a continued focus on providing high quality care and remaining cost-effective. Fidelity’s financial performance received the maximum percentile ranking. Only 143 agencies in Ohio were placed in the top 25 percent. Of these agencies, 24 were in the top 500 and five were in the top 100. Fidelity was the only agency in the Dayton area to receive a Top 100 ranking and one of two agencies in the Cincinnati region, which is a great accomplishment for the entire team at Fidelity Health Care. N u r s i n g A nn u a l Repo r t 2 0 1 4 • 9 A t r i u m M e d i ca l C e n t e r – Mar q u i t a T u rn e r , C N O Hands and Feet – Atrium Gives Back Atrium Medical Center’s mission reflects that of Premier Health: to build healthier communities. While patients generally go to the hospital for care, in May 2014, AMC nursing leadership decided to go to the community to provide service hours to enhance the lives of others. Marquita Turner, CNO Atrium Medical Center For the past 10 years, Berachah Church has organized a Hands and Feet event. The events have ranged from providing a complete make-over of a single family dwelling to performing minor repair, painting, and landscaping on 50 houses that are owned by the elderly, disabled individuals, or those who are in special-need situations. The required work is completed within one weekend. Nominations of “citizens in need” are made by local police, fire, and city employees, as well as friends and neighbors. Once the nominations are reviewed and the project is selected, the fun begins! Last spring, a team of 30 volunteers arrived at the project site, which was a vacant home that had originally been built by Habitat for Humanity. The home had been unoccupied for some time and was in need of a new roof, siding, windows, and plumbing. In addition, the kitchen required restoration, and insulation was needed in the crawl space. Painting and flooring was also made new. A team of “shoppers” also purchased items, such as linens, TVs, and appliances, in order to furnish the home. It’s truly a turn-key operation. Volunteers experienced a sense of fulfillment. Linda Duplechian, director of med-surg, commented, “What a wonderful experience! Working with a team like ours and doing a project of this magnitude was so fulfilling. I learned so much! We are so blessed, and it is great to give back!” Christie Gray, director of nursing operations, shared that “as nurses, we have the unique honor of giving ourselves to our patients during their time of need. Hands and Feet has allowed us to do what we do best...give. The experience was so rewarding, and provided the leadership team an opportunity to work together for the good of the community.” We hung siding, insulation, and kitchen cabinets, fences were painted, and shrubs were planted. While AMC nursing professionals exercise great skill within a health care setting, we traded our stethoscopes for paint brushes and our scissors for staple guns, and discovered many new skills. A house was restored for a family to make a home. 1 0 • P r em i e r H ea l th Lakota Interns Gain Health Industry Insight By Christie Gray, MS, CNS, RN, NEA-BC “What do you want to be when you grow up?” It is the question we begin asking our children when they are very young. Quite frequently, this is a question that even 11th and 12th graders have trouble answering. In fall 2014, AMC and Lakota School District came together to give students a better framework for career choices through an internship program that supports the future success of students and the local health care industry. The program was designed to allow 24 students to experience the different roles available throughout the health care industry. Students applied for one of the two tracks being offered — biomedical or hospital business operations. There were six rotations in each area, and the students were assigned four-hour job shadowing and observational shifts. While on the job, they learned what each job entailed, including educational requirements. Students interacted with a professional and learned about their journey to reach their career. These two tracks provide students with the ability to see how direct patient care providers and non-direct care providers impact patient care. The biomedical internship focused on the future of health care and the movement toward outpatient care in areas such as cardiac rehabilitation and the infusion center. The students enjoyed having direct patient contact and said they found the staff engaging and willing to answer their questions. The staff of the infusion center said, “Being able to have the student spend time with nurses, pharmacists, physicians, and the social worker made for a great rounded experience.” Providing internship opportunities is beneficial for students, the local schools, and employers. By allowing these students a window into the health care industry, they are able to fine-tune their career choices, establish relationships that may lead to job opportunities, or find volunteer work. For AMC, it builds relationships with our future work force. N u r s i n g A nn u a l Repo r t 2 0 1 4 • 1 1 Goo d Sa m ar i t an H o s p i t a l – Mar y Gar m an , C O O / C N O Emergency Department Optimization – GSH ED Lean Business Model Event Mary Garman, COO/CNO Good Samaritan Hospital Emergency care in the United States is in critical condition. According to the Institute of Medicine, ambulance diversions, long waits, hours-to-days to be admitted, and a lack of specialists contribute to the problem. In the emergency department (ED) at Good Samaritan Hospital , long wait times, patients who leave without being seen or treated, sketchy patient satisfaction, inconsistent performance, and a perception of poor-quality care contribute to the problem. To help improve outcomes, a “Lean“ business model event was held. Lean is a methodology that focuses on improving workflow, eliminating waste, and delivering value. According to Lean, effective change requires engaging frontline staff with management support in pursuing quality to improve patient/staff satisfaction and contain costs. These ideas were the basis for the GSH ED Lean event held May 12-15. Edward Fieg, DO, vice chair and assistant medical director, and Jason Merritt, MSN, director of emergency services, sponsored the Lean event with Frank Sawyer, vice president of operations. Barbara Harris, ED CNS, and Ryan Muhlenkamp, ED ANM, served as nursing co-leaders for the event. Dr. Fieg, who learned Lean processes while in the United States Air Force, led the event. Dayle Pugh, a Team Health Lean expert, provided mentorship. The focus was on frontline staff analyzing current processes and creating solutions. To ensure success, participants from the following groups were included: • • • • frontline emergency department staff executive management team engagement emergency department leadership high level of physician involvement • ED/inpatient nursing unit involvement • stakeholders from all ancillary departments intersecting with the ED •Lean expert mentor The program was initiated July 2, 2014, with new processes for direct bedding, turning rooms over when patients leave, obtaining urine specimens, reading EKGs, and several new Epic orders being the first wave of changes. The ED to inpatient transport project began as a pilot before this date, and has been a huge patient and staff satisfier – getting patients to their rooms more quickly is a win-win for everyone. Continuous improvement has become the mantra of the ED. Staff now routinely says “that is good – how can we make it better?” According to Rick Reed, WIKA Instruments director of continuous improvement and quality, “When it comes to continuous improvement, you are always closer to the beginning of the journey than to the end.” Nursing and leadership throughout GSH are working together to provide the best care for all patients. Patient safety, satisfaction, and quality are top priorities at Good Samaritan. Our nursing peers lead the way, and we are looking forward to more improvements in 2015. Summary Outcomes Door to Doctor 42.8% Improvement Total ED Length of Stay (LOS) 14.0% Improvement Left Without Being Seen (LWOT) 47.6% Improvement 1 2 • P r em i e r H ea l th Good Samaritan Hospital Achieves Highest Nursing Credential with Prestigious Magnet® Recognition…Again Recognition reinforces commitment to providing nursing excellence On March 19, 2014, Good Samaritan Hospital (GSH) again achieved Magnet® status for nursing excellence. Only 6.9 percent of all registered hospitals in the United States have achieved ANCC Magnet Recognition®— the highest honor an organization can receive for professional nursing. GSH earned its first Magnet Recognition from the ANCC in 2009 and currently is one of only 26 hospitals in Ohio and one of 401 hospitals worldwide to earn this distinction. “We are proud and very honored to have once again earned Magnet recognition. It’s the nursing staff, physicians, and clinical teams that make this possible,” said Mary Garman, chief operating and chief nursing officer. “Their overwhelming commitment to provide exemplary patient care every day with every patient is what makes great things like this happen at Good Samaritan Hospital.” A Magnet designation recognizes a nursing staff for high standards of patient care, nursing excellence, and innovations in professional nursing practice. Additionally, hospitals applying for this recognition must provide an environment that empowers nurses, values their contributions, and supports nursing leadership. Health Ministries parish program, perinatal area outreach program, and Healthcare 411, a program that offers high school students the opportunity for a hands-on educational experience in the CNE and ED. “While this is a nursing honor, it is reflective of the organization’s commitment to excellence and can only be achieved by extraordinary teamwork,” explained Eloise Broner, GSH president and chief executive officer. “Congratulations to the entire team of nurses, physicians, and hospital staff! This is a tremendous achievement.” GSH shows its dedication to excellence with high energy and engagement with the community through the Homeless Clinic, nurse-led Heart and Vascular Wellness Center, The Magnet Commission also recognized the GSH team for its ability to come together and best serve the community and patients during times of patient census influx. We live our faith-based mission in every aspect of care that our patients receive. Our nurses are active participants in shared governance and unit councils; nurses are instrumental in driving many process improvement activities. Nursing practice is evidence-based and our research committee is actively involved in meaningful work to advance nursing practice and the profession. N u r s i n g A nn u a l Repo r t 2 0 1 4 • 1 3 MI A MI V A LLEY H o s p i t a l – J o l y n A n g u s , C N O Neonatal Intensive Care Unit Jolyn Angus, CNO Miami Valley Hospital The neonatal intensive care unit (NICU) has implemented an innovative diapercare protocol in response to the problem of diaper dermatitis in their high-risk patient population. Causes of diaper dermatitis are multifactorial, and certain diagnoses or treatments can increase the probability of NICU patients developing this condition. The practice issue was undertaken as an academic capstone project by Ellen Jordan, BSN, RN. The first step in the development of the protocol was to gain a baseline assessment of current diaper-care practices of the NICU staff: • qualitative discussions with NICU nurses • director observation of diaper-care practices • online survey completed by NICU RNs The practice assessment revealed that diaper care practices were inconsistent. A protocol was developed based on the principles of evidenced-based nursing, which is defined by Sigma Theta Tau as “an integration of the best evidence available, nursing expertise, and the values and preferences of the individuals, families and communities who are served” (Chitty & Black, 2011, p. 260). Nurses recommended products that they found to be effective and which were in keeping with other initiatives to utilize chemical-free skin care products for all infants at MVH. The remainder of the protocol was based on recommendations recorded in the current literature – wash, rinse, air or pat dry, ointment — and was identified by the acronym WRAPO. The protocol was implemented in September, 2014, and as a result, a significant improvement in the incidence of diaper dermatitis has been observed by the project coordinator, NICU RNs, and physicians. The project coordinator is collaborating with Premier Health system nurse researcher Dr. Pat O’Malley on potential publication of this quality-improvement project. 1 4 • P r em i e r H ea l th Reducing Falls in the Emergency Trauma Center (ETC): Awareness is Key By Sherry Edwards, RN In early 2013, the Premier Health Miami Valley Hospital (MVH) ETC began looking at how to decrease falls in our department, a major task for a Level I Trauma Center that sees more than 90,000 patients, their families, and visitors annually. We know that by keeping our patients from falling, we are keeping them safer while reducing length of stays and injuries. Key issues that emerged were a need to increase ETC team awareness of how often falls occurred, and to determine the most common reasons for falling. Fall reporting communications were redesigned, which allowed the team to gather information more quickly and provided weekly staff communications. Our team produced creative, fun emails which resulted in the staff regularly reading the necessary information. Poems, songs, and pictures have helped change the perspective. The creative communication inspired and motivated the team. Staff members have been included in some of the pictures, which has given them a vested interest in what we are doing. One email read: Decreasing our number of falls Throughout every one of our halls Takes perseverance and dedication (Not to mention patient education)! We give them slippers and yellow bands Sometimes we even hold their hands – To make them aware that we really do care And keep them from hurting their derriere!! In addition to awareness, we have implemented several care process changes, including: • bed alarm packs mounted on the wall in each room and bed alarm pads in each bedside cart. This makes the items within arms reach when necessary. • battery boxes added to each medication room so bed alarm batteries can be changed quickly with minimal interruption to bedside care. We faced some major challenges in 2014 with the re-construction and remodeling of our entire ETC. We often faced new walls every day – sometimes even hourly. As the walls moved all around us, it was hard to keep track of the best route to ambulate patients in order to facilitate their care. This newly designed environment provided a challenge, but ultimately promoted privacy and a quieter environment for our patients and families. It also resulted in workflow changes for our team so we were better able to see the patients. Despite all of these difficulties, our number of patient falls continues to decline as a result of our new interventions. By the end of December 2014, we demonstrated a 33 percent reduction in falls. Instituting short-term goals and stretch goals have also helped create enthusiasm. As we reach each milestone, we celebrate with pizza, ice cream or even a “happy dance” to encourage one another. Prior to our focused awareness, we were unable to attain a goal of seven consecutive fall-free days. In the new environment, we often go weeks without a fall, and have had a stretch of 64 fall-free days. As we celebrate these small wins, we know that it is best for our patients, and makes us proud to be a part of such an amazing group of people. N u r s i n g A nn u a l Repo r t 2 0 1 4 • 1 5 Upp e r V A LLEY M e d i ca l C e n t e r – T e rr y F r y , C N O TeleStroke Services Terry Fry, CNO Upper Valley Medical Center TeleStroke services were implemented at Upper Valley Medical Center in October 2013. Patients arriving in the emergency department (ED) with stroke-like symptoms receive immediate consultation with a stroke expert via a live feed on an audio-visual screen, much like Skype or FaceTime. Immediately, there was an improvement in stroke benchmarks. Through the efforts of the Premier Health Stroke Network, on-site leaders, and an engaged staff, UVMC was able to achieve promising results in just the first few months of the program. In April 2014, UVMC went live with stroke alerts throughout the hospital. This too, has shown benefit with excellent outcomes for patients. As the program has grown, we have identified ways to continually improve patient outcomes. In August 2014, we empowered emergency medical services (EMS) to activate a stroke alert, which allows expedited care from entry into the ED to CT scan to contact with the neurologist. This expedited testing provides for quicker administration of the clot-busting drug (Activase) which can reverse some of the effects of ischemic stroke. EMS providers have been supportive of this new process aimed at providing better patient care. 1 6 • P r em i e r H ea l th Medical/Surgical/Telemetry Focus on Patient Satisfaction and Collaboration with New Hospice Inpatient Unit The Hospice of Miami County inpatient unit at Upper Valley Medical Center opened its doors in November. The seven-bed, self-contained unit located on the second floor of the hospital provides important continuity of care and shortterm symptom management, while creating a comfortable, supportive end-of-life care environment. “Our bedside leaders have really worked very well together to provide excellent care,” echoes Tammy Lewis-Nolasco, RN, manager of the UVMC telemetry unit. The hospice unit is operated and staffed by Heather Bolton, executive director of Hospice of Miami County, says “We frequently hear from those whom we serve about how grateful they are to have end-of-life inpatient care in a ‘home-like’ setting, available in Miami County. Hospice of Miami County’s interdisciplinary team. UVMC nursing professionals have worked with the hospice team in a spirit of collaboration that puts hospice patient and family needs first. The inpatient unit’s location within the hospital provides ideal adjacencies, and the UVMC nursing team works extremely well together with our staff to help make for seamless transition.” “The UVMC nurses in med/surg/telemetry work closely with the hospice staff to create a smooth and seamless transition from acute care to hospice care,” says Jill Demmitt, RN, palliative care coordinator for UVMC and manager of the inpatient unit of Miami County Hospice. A family member whose loved one was transitioned into the hospice unit says, “We experienced a sense of calm and peace... everyone was so wonderful. We really appreciated that. I will encourage others to take advantage of the program, if they are in a similar situation with their loved one.” N u r s i n g A nn u a l Repo r t 2 0 1 4 • 1 7 Premier Health Certified RNs There are 695 certified RNs in the Premier Health system: • Atrium Medical Center – 101 •Good Samaritan Hospital – 129 • Fidelity Health Care – 25 Atrium Medical Center Abdullah, Erin Arthur, Rebecca Arthur, Becky Augsburger, Donna Ballard, Barbara Batten, Marjorie Becker, Linda Beiser, Krista Bird, Emilee Blatter, Wanda Bouchair, Melissa Bowman, Mary Brock, Ann Brown, Katherine Bubemyre, Michelle Channell, Cathie Churchey, Lauren Clay, Jeanie Cole, Marty Conn, Judith Cook, Stacey Coyle, Melissa Cramer, Shelli Curtis, Debra L. Daniels, Cristin Davis, Debbi Dellaposta, Tammy Deserisy-Davis, Rebeca Deskins, Melissa Dobrozsi, Nora Faulkner, Tricia Gibson, Deborah Gilbert, Elizabeth Gragg, Christina Gray, Christie Gregory, Tina Griffith, Samantha Hall, Sonia Hamilton, Joan Hamilton, Elizabeth Hardy, Sharon Harrison, Carolyn Harvey, Lettie Hawley, Sheila Hickman, Lori Hiler, Jodi Hill, Lisa Horn, Valerie Howard, Lee Jeffers, Rhea Johnson, Janice Johnson, Rosanta Johnson, Sheila Karle, Heidi King, Sabra Lahman, Christina Lowman, Beth McCall, Sharon McGuire, Teresa McIntosh, Susan Meadows, Shandi Miller, Emily Mitchell, Wendy Monce, Vicki Moore, Dorene Mossman, Amy Neace, Tamatha Nichols, Stephanie Noffsinger, Jonelle O’banion, Sherri Payne, Becki Pickering, Elizabeth Pittenger, Jackie Ponder, Rebecca Porter, Mary Pyrak, Sherry Resler, Linda Riner, Katherine Roberson, Sarah Robinson, Karen Shoemaker, Cari Shortt, Kristeen Stall, Rachel Talkers, Alex Thompson, Jessica Tibong, Stanley Turner, Marquita Turner, Trischa Tyson, Sarah Waites, Melissa Wallace, Lindsay Weiss, Toni Wiederhold, Leslie Williams, Laura Wilson, Kathleen Wilson, Teresa Winterhalter, Joelle Wozniak, Beth Wright, Vicki Wyckoff, Keriann Young, Sheree Fidelity Addis, Geri Albert, Jamie Ayers, Amy Bailey, Geralyn Bailey, Melanie Bent, Teresa 1 8 • P r em i e r H ea l th •Miami Valley Hospital – 357 • Premier Health System Support – 18 •Upper Valley Medical Center – 65 Boggess, Angela Brinley, Ashley Brown, Jennifer Chenault, Rebecca Click, Lee Ann Dietz, Joanne Eilerman, Stephanie Getter, Denise Haerr, Donna Halfpap, Deb Henry, Pam Jones, Kristin Kossoudji, Lisa Ross, Diana Ross, Donald Rowlett, Jayne Thacker, Julie Walters, Mary Yankasky, Dawne Good Samaritan Hospital/ Good Samaritan North Ables, Krista Adams, Amanda Albers, Joyce Anderson, Erin Anderson, Moneta Anderson, Penny Antrim, Alisha Ashworth, Susan Barga, Marcia Barr, Heather Bash, Susan Beavers, Carrie Becker, Jodi Beckett, Bobbie Blizzard, Ann Boggs, Catherine Braswell, Lauren Brower, Barbara Brunner, Kim Bueno, Dino Burkey, Heather Burkhart, Ashlee Buskohl, Rebekah Calhoun, Marcia Coleman, Cheryl Combs, Lisa Crabtree, Diane D’Autremont, Janet Denlinger, Dixie Denmark, Linda Dunham, Nicole Ehresman, Megan Evers, Sandra Felfoldi, Rebecca Felter, Deborah Ferree, Josefina Fisher, Roland Flynn, Eileen Gaya, Ayesha Gillon, Melinda Greene, Erin Grim, John Hall, Nancy Halm, Lynnette Harris, Barbara Harrold, Rebecca Hatala, Caroline Heaton, Mandy Hegyi, Mindy Hirsch, Glenda Hodges, Melissa Holthaus, Angela Hoskins, Sandra Hufford, Jacklyn James, Eujenee Jones, Mary Kirchner, Linda Knoop, Whitney Krafka, Patricia Krisher, Juanita Lairson, Nisa Lassalle, Alida Lauterbach, Carrie Ledford, Jessica Lensch, Ann Macleod, Melinda Martin, Barbara Mateer, Karen Mathews, Kyung McKamey, Christina Mendenhall, Michelle Merriweather, Cheryl Metcalf, Lisa Michael, Bernice Miller, Linda Miller, Cindy Morgan, Kelly Morman, Angela Morrow, Helen Mosser, Kathy Musser, Prudence Newman, Sharon Pabst, Jill Pearson, Diana Peterangelo, Melissa Pettengill, Lindsey Peyton, Lilly Porter, Mary Quick, Andrea Ralston, Julia Ray, Emily Reese, Wendy Riley, Melanie Rodrigues, Brittani Rose, Monica Ross, Sheila Ruxer, Deborah Sacksteder, Susan Sadlier, Kim Sarver, Lucinda Schumann, Debra Selby, Dawn Shellabarger, Ruth Smith, Lindsey Smith, Nicole Smith, Wendy Sodders, Kelly Standifer, Barbara Stiffler, Susan Stockman, Amy Summers, Lawana Sutter, Monica Thomas, Fe Thomas, Jane Tooke, Marilyn Townsend, Emily Vawter, Trudy Voelker, Jenna Walker, Jeanne Walker, Tari Wannemacher, Jason Warman, Libby Waterfall, Lee Weissbrod, Laurie White, Cynthia Williams, Fontaine Wyckoff, Denise Yawn, Marsha Miami Valley Hospital/ Miami Valley South/ Jamestown Abraham, Beka Anderson, Megan Anousheh, Sarah Armstrong, Veronica Astorga, Jessica Back, Linda Baggett, Rachel Bailey, Brenda Ballman-Parks, Kathleen Balser, Jessica Baltzell, Kimberly Barnes, Margaret Barnett, Melissa Barnett, Melissa Bartlett, Pamela Batcher, Diane Bates, Brian Bauer, Jessica Bauer, Meghan Baylor, Sheila Bell, Victoria Bellan, Lorraine Bellnoski, Carrie Bennett, Kathy Bertke, Sara Bettag, Megan Bevely, Carlye Bevins, Colleen Bias, Beverly Bittner, Ramona Blair, Brenda Blake, Theresa Blanton, Terri Bliss, Robin Bova, Donna Bower, Steven Bowers, Eric Braunlin, Jeri Lynn Broughton, Christina Brown, Heather Brown, Kelley Bruggeman, Susan Brumfield, Nathan Brunett-Wolpert, Patricia Bunch, Sarah Callahan, Christina Campbell, Barbara Capps, Melissa Carolan-Katz, Lisa Carrion, Ana Carter, Karen Castelitz, Tiffany Cato, Ellen Caughenbaugh, Delena Chambers, Patricia Chima, Assumpta Christy, Tanya Clayton, Amy Clouse, Jossie Coldiron, Theresa Collier, Suzanne Combs, Carlisa Combs, Karen Common, Clare Connett, Deborah Corporal, Staci Cotterman, Michelle Coutinho, Rose Mary Cox, Ryan Coy, Natalie Credit, Cheryl Crego-Lee, Kelly Crouch, Jill Crowe, Amy Crowe, Kathleen Crump, Gail DaGrossa, Catherine Damron, Ashley Daum, Brandon Davis, Matthew Deere, Angela Deis, Suzanne Delgado, Maria DeNise, Andra Denniston, Pamela Dillinger, Johnnie Dinkledine, Michele Doan, Denise Donaldson, Cathy Dorsey, Terri Doyle, Michelle Driscoll, Gretchen D’souza, Anne Duff, Kristen Dugan, Anastasia Elizabeth, Larsen Elizabeth, Morris Erbes, Rhonda Erwin, Heather Esterline, Jacob Fagan, Debbie Fecher, Pamela Fecke, Jennifer Fetzer, Christy Fisher, Donna Fitchpatrick, Stephanie Francisco, RJ Fritz, Sue Fuller, Sarah Gardner, Lorraine Gay, Patricia Gaytko, Mary Geiman, Amber George, Helen Gilles, Michael Gillum, Debbie Ginter, Roberta Goode, Lisa Gordon, Janice Gragg, Michelle Green, Kelly Greene, Maria Greenwell, Tracy Griffin, Connie Griffith, Karen Grilliot, Anthony Grimberg, Jane Gross, Debbie Grubb, Jessie Gundolf, Melissa Gustin, Tammy Gyorgyfi, Paul Hall, Catherine Hall, Sheri Hampton-Jones, Nancy Hankins, Jan Harner, Kristy Harris, Brooke Hart, Nastoshia Hatton, Diana Hayes, Amy Hayes, Emily Haywood, Peggie Heaton, Martha Heitbrink, Ashley Heunen, Jeffery Heyd, Jeanie Hoehn, Bethany Hof, Marina Holfinger, Brian Holley, Vanessa Holmes, Christine Homan, Jennifer Honeyman, Samantha Householder, Cheryl Howard, Patricia Huffman, Marilyn Hughes, Lisa Ibe, Jane Jabola, Jefferleif Jeffery, Gail Jennings, Cynthia Johnson, Deana Johnson, Lisa Johnson, Mandy Johnson, Melissa Jones, Gwen Josefczyk, Jordan Josey, Ladonna Kacho, Amy Kerns, Melissa Kessinger, Nancy Kessler, Lori King, Katie King, Tammy Kinnaird, Melissa Kirkland, Sharen Knipper, Marilou Knisley-Houser, Anna Koesters, Cara Kohn, Barbara Kreill, Kara Kristine, Reynolds Kronauge, Sally Kruse, Dede Lamb, Paula Larva, Nicole Lauren, Hunter Lawrence, Angela Leach, Donetta Lechner, Deb Lee, Thelma Lehmann, Melissa Leopold, Kelly Leptak, Robin Lewis, Gina Liston, Janet Lunsford, Sandra Luster-George, Natasha Martin, Holly Masekar, Mary Matosky, Deborah Matthew, Leeba McCappin, Susan McCoy, Merandia McIntosh, James McKinney, Cheryl McMorrine, Robyn Melko, Deborah Mercuri, Julie Meyer, Judy Mikalauskas, Elena Miller, Adrian Miller, Pamela Miller, Sarah Miller, Toni Mills, Gloria Mohr, Cary Mohr, Ralf Mokas, Dina Moore, Sheila Morris, Cherry Moyer, Michael Muha, Kim Naas, Teresa Nagel, Stacy Nave, Jillian Nichols, Lori (Lorene) Nickell, Molly Nicodemus, Patti Norris, Kristine Ohl, Shannon Orozco, Sharon Pankey, Theresa Pant, Sara Parry, Stefanie Patton, Anita Payne, Tracy Pelc, Kyle Persigner, Karen Petrosino, Theresa Phelps, Jennifer Phipps, Melanie Pombo, Melissa Ponziani, Jeanne Post, Benjamin Ramsey-Alsip, Ashleigh Ream, Angela Reineke, Alyse Repasy, Sara Rike, Anita Rizzo, Cheryl Roche, Margaret Rodgers, Erin Roemer, Marcia Roock, Lindsay Ross, Sheryl Rotzell, Suzanne Round, Jane Rudd, Kristina Sanchez, Greg Sappe, April Sargent, Kimberly Saul-Creager, Lisa Saunders, Christina Schairbaum, Patti Schneider, Cynthia Schueler, Jennifer Scott, Diana Seabold, Carol Sebald, Angela Seidenschmidt, Theresa Seyfang, Margo Shadley, Pam Shaw, Mary Shiverdecker, Donna Shoemaker, Katie Shumaker, Leslie Simpson, Jacqueline Sizemore, Kathleen Skaggs, Julie Slivinski, Andrea Smith, Angela Smith, Cynthia Snow, Esther Kaye Snure, Kamie Soppe, Elena Sortman, Megan Southerland, Keara Sowders, Lynn Spahr, Krissy Spalding, Jennifer Sparkman, Patricia Staroska, Justina Stegman, Sandra Stewart, Denise Strickland, Linda Strickland, Sara Sundermeyer, Danielle Tayloe, Allison Taylor, Deloris Terry, Allen Tester, Sandra Thoma, Nancy Thompson, Jennifer Thurston, Rebekah Trapani, Karen Trefz, Lisa Trick, Valerie Trimm, Melissa Triplett, Stephanie Turner, Jennifer Tyree, Connie Vacha, Deanna Vallandingham, Catherine Van Diver, Amanda Vandegrift, Diana VandenBos, Amber Venturini, Stephanie Via, Amanda Vocke, Heather Von Dohre, Jane Vuckovich, Susan Wagner, Mary Ann Wagner, Vikki Walker, Gale Walker, Maureen Wallace, Michelle Warniment, Deborah Warren, Michelle Weber, Jill Weisenberger, Kimberly Wells, Robert Weneck, Ronald Wenning, Lori Werline, Sue Westbeld, Angela Whaley, Joy White, Susan Whitlatch, Amelia Wiley, Audra Wilson, Susan Wolfe, Amanda Womack, Chris Worley, Judith Wozniak, Jessica Yockey, Rachel Young, Kim Zemmer, Amanda Zimmerman, Elisabeth Premier System Support Blanton, Teri Boudroua, Beth DiSalvo, Roxanne Drake, Annette Fender, April Gibson, Carla Gmeiner, Jayne Landis-Kinner, Rebecca Paden, Kimbra Phelps, Pamela Rector, Sharon Rieger, Bonnie Rose, Duana Short, Deanne Sorg, Laura Swanson, Sandra Trepanier, Syl Wood, Brenda Upper Valley Medical Center Anderson, Judy Baker, Diane Bergman, Ann Bergman, Greatchen Bohman, Elaine Brown, Darla Brown, Lisa Brumbaugh, Nancy Bubeck, Sarah Carter, Cheryl Clayton, Cheri Colbert, Kathy Cordonnier, Tracy Dearth, Cecilie Deloye, Pamela Denius, Melissa Diamond, Kandi Dietz, Jenny Dodge, Shannon Elleman, Angie Gammell, Amanda Gerhard, Helen Gwendolyn Geuy, Jenna Goettemoeller, Diana Goettemoeller, Joanna Greaker, Judith Gulker, Teresa (Teri) Heath, Jean Holfinger, Jacquelyn Homan, Pam Humphreys, Melissa Jacobs, Shannon Jones, Sarah Kaiser, Stephanie Kathleen, Tobe Kiser, Terri Kitchen, Barbara Lair, Lyndsay Langenkamp, Stacy Linn, Lisa Martz, Mary McMillan, Tamara Miramontes, Raychel Nickles, Carolyn O’Dell , Laura O’Neal, Cynthia Perkins, Beth Phillips, Trena Phlipot, Jennifer Poling, Rachel Schaefer, Carol Schellenberg, Michelle Schulze, Victoria Shay, Mary Speltz, Rhona Stern, Anita Strawser, Linda Stump, Kimberly Thoman, Ivy Timmerman, Ann Walker, Erma Williams, Robin Winner, Janis N u r s i n g A nn u a l Repo r t 2 0 1 4 • 1 9 Premier Health Clinical Ladder Participants Atrium Medical Center Arnold, Shonda Asher, Krista Back, Darlene Ballard, Barbara Back, Darlene Blatter, Wanda I Bowman, Mary Brunamonti, Kimberly Channell, Cathie Combs, Sierra Cook, Stacey Cramer, Shelli Croucher, Jamie Daniels, Cristin Davis, Debbie Debord, Gayle Deserisy-Davis, Rebecca Deskins, Melissa Dobrozsi, Nora Doyle, Toni Duley, Ashley Faulkner, Tricia Fields, Kimberly Fitzgerald, Brianne Fox, Stefanie Gragg, Christina Hall, Sonia Hardy, Sharon Hiler, Jodi Hoffman, Robyn Hollihan, Pamela Jeffers, Rhea Karle, Heidi Lalich, Amanda Lowman, Beth McGuire, Brandie Miller, Emily Miller, Kala Mitchell, Misty Monce, Vicki Muhire, Marie Newton, Charissa Noffsinger, Jonelle Owens, Karen Pappachan, Susamma Pyrak, Sharon Rader, Amy Resler, Linda Riner, Katherine Roberson, Sarah Robinson, Karen Robinson, Theresa Russell, Caitlyn M Sherry, Jo Shoemaker, Cari Siefker, Lindsey Stewart, Meghan Thompson, Jessica Tipple, Meredith Treta, Monica Tyson, Julie Wallace, Lindsay Webb, Teresa Weiss, Toni Williams, Laura Wilson, Kathleen Good Samaritan Hospital/ Good Samaritan North Aban Naguit, Julie Anderson, Moneta Anderson, Penny Barga, Marcia Barnhart, Deeanna Baum, Zachary Benjamin, Mary Berton-Dox, Lori Boakye, Dorcas Boggs, Catherine Brower, Barbara Brown-Goolsby, Elveria Brunner, Kim Burkey, Heather Butler, Deborah Campbell, Janet Cloud, Nancy Cole, Robin Combs, Heather Copeland, Brenda Cordell, Christopher Crowe, Sarah Deeter, Natasha Deisher, Debra Denlinger, Dixie Dodson, Karen Dunham, Nicole Evans, Robin Fairchild, Julie Farley, Amanda Ferree, Josefina Fisher, Roland Fondriest, Raeanne Franklin, Angela Garner, Stephanie Gaya, Ayesha Gillon, Melinda Gilmore, Reanna Glass, Annette Goma, Amanda Good, Lindsey Grabeman, Sherry Haley, Linda Harris, Germaine Hawk, Kathy Hoffacker, Lori Holthaus, Angela Johnson, Sheila Jones, Maria Cristina Jordan-Fletcher, Trish Keeton, Angela Kirchner, Linda Krey, Heather Krisher, Juanita 2 0 • P r em i e r H ea l th Lassalle, Alida Lawson, Christine Liebherr, Sharon Linsenbigler, Lauren Macleod, Melinda Mangas, Sara Mapes, Amanda Marquette, Jennifer Martin, Amanda Mayo, Kimberly Melas, Ricky Metcalf, Lisa Michael, Bernice Miller, Cindy Miller, Linda Miniard, Sarah Mokrycki, Danielle Moore, Katherine Morgan, Kristin Morrow, Helen Mosser, Kathy Musser, Prudence Newman, Sharon Orrill, Kendra Radominski, Erin Ralston, Julia Ratliff, Sarah Reed, Alissa Richardson, Tara Rose, Monica Sacksteder, Susan Schumann, Debra Seipel, Barbara Selby, Monica Shope, Kimberly Smith, Ann Spragg, Marilyn Sprague, Shirley Stetter, Norma Sutter, Monica Vandervort, Tammi Vawter, Trudy Warman, Elizabeth Webb, Valerie Weller, Sarah White, Shelly Wilburn, Sheretta Wilson, Elizabeth Withers, May Wyckoff, Denise Miami Valley Hospital/ Miami Valley South/ Jamestown Adams, Mary Agee, Bryan Ajai, Linu Akerele, Esther Alderman, Angela Allard, Brenda Alsept, Terry Andersen, Karen Anderson, Megan Applegate, Sarah Armstrong, Veronica Arstingstall, Tina Avery, Libby Bach, Ashley Baggett, Rachel Bailey, Brenda Baldwin, Michelle Bales, Deborah Baranyi, Amanda Barnett, Melissa Bartlett, Helen Bartlett, Pamela Bateman, Audrey Bauer, Jessica Bellan, Lorraine Bellnoski, Carrie Bennett, Christine Bentley, Penney Berger, Susan Bergman, Melissa Berner, Andrea Bertke, Sara Besaw, Zingela Bettag, Megan Bevins, Colleen Bilinski, Christi Bingham, Lynne Birdsall, Janelle Bishop, Wendy Bittner, Ramona Blackwell, Donna Blair, Nina Blake, Theresa Blevins, Lisa Bliss, Robin Boehmer, Tara Boes, Rachel Bolton, Lisa Brant, Shelley Briley, Sophia Briones, Noel Brown, Colleen Brunicardi, Jamie Bulcher, Amy Bumgarner, Alicia Burke, Rachel Callicoat, Sheila Campbell, Barbara Campbell, Meghan Cantrell, Charlotte Carr, Anna Carr, Anne Carter, Karen Cash, Balinda Castillo, Daniella Caughenbaugh, Delena Chambers, Patricia Chima, Assumpta Cho, Melissa Christy, Tanya Clark, Linda Clark, Lisa Cochran, Angela Collier, Suzanne Collins, Barbara Colvin, Emily Colwell, Jennifer Combs, Carlisa Combs, Karen Conley, Amber Conley, Tamela Connett, Deborah Cook, Kathleen Cooper, Crystal Cornwell, Carole Cox, Jacquelyn Cox, Ryan Crabtree, Sara Craycraft, Nancy Credit, Cheryl Curran, Jessica Cydrus, Ruthanna Dahle, Elizabeth Damron, Kimberly Dano, Kimberly Davis, Beverly Dean, Victoria Dehus, Amy Deister, Brooke Delgado, Maria Dempsey, Diane Denniston, Pamela Dill, Kimberly Dipaolo, Michelle Dixon, Holly Dixon, Vanessa Domer, Ginger Dsouza, Annie Duff, Kristen Dugan, Anastasia Dunn, Lisa Dunn, Rhyane Eaton, Delinda Ellerbrock, Frances Enix, Keith Erbes, Rhonda Evans, Jennifer Eversole, Stephanie Fecher, Pamela Fetzer, Christine Fiora, Holly Fiora, Jonathan Fish, Deborah Fisher, Donna Fisher, Garrett Fliehman, Stephanie Florence, Glenna Floyd, Joe Flucas, Denise Foster, Angela Friesinger, Jennifer Frisch, Teresa Fugate, Donna Garner, Melanie Gay, Patricia Gaytko, Mary Geiman, Amber George, Lindsay George, Shiny Geraghty, Mary Gibson, Valerie Gilbert, Michelle Gilley, Kimberly Gillum, Deborah Gimmison, Matthew Golden, Nancy Gordon, Janice Gough, Anna Green, Janell Green, Kelly Greene, Maria Greenwell, Tracy Griffith, Karen Grigsby, Jenna Gross, Debbie Grubb, Jessie Gundolf, Melissa Gyorgyfi, Paul Hall, Sheri Halsey, Kimberley Hamilton, Cheryl Hanenkrat, Bethany Haney, Amy Hankins, Jan Harbaugh, Linda Harding, Cheree Hardrick, Erika Harker, Emily Harnish, Megan Harris, Brooke Hartman, Dawn Hathaway, Vicki Hatton, Diana Hayden, Cynthia Hayes, Amy Hayes, Lisa Heaton, Martha Heitzman, Renee Hendricks, Jayne Hentrick, Kim Hess, Christian Hess, Heather Hetman, Stacey Highley, Lindsey Hisle, Michele Hoff, Susan Holley, Vanessa Hollo, Vickie Honeyman, Samantha Hook, Andrea Hoover, Stacy Hopkins, Chaunda Hous, Jessica Householder, Cheryl Howard, Patricia Howell, Alisha Huber, Ashley Hudson, Monica Huffman, Marilyn Inskeep, Aamie Inturi, Madhavi Jabola, Jefferleif Jeffery, Gail Jenkins, Deborah Johnson, Deana Johnson, Lisa Johnson, Mandy Johnson, Melissa Johnston, Heidi Jones, Gwen Jones, Lindsey Kacho, Amy Kash, Debra Keechle, Sarah Kelley, Patricia Kerr, Amy Kessler, Lori King, Emily King, John King, Katie King, Patricia Klein, Erin Knight, Brenda Knisley-Houser, Anna Knorr, Michelle Koesters, Cara Kohn, Barbara Krusemark, Ashley Kulow, Melissa Lawrence, Angela Layton, Julie Leach, Donetta Lechner, Deborah Lee, Thelma Lehmann, Melissa Leighninger, Laura Lemaster, Michelle Leopold, Kelly Levell, Katina Leyrer, Paulette Liston, Janet Litfin, Susan Little, Judy Lokai, Melissa Long, Jamie Long, Jennifer Long, Sandee Loper, Katherine Lotridge, Rebecca Louallen, Brian Lunsford, Sandra Lutz, Lisa Mackey, Jennifer Macpherson, Mary Magnuson, Eva Mannix, Michele Marker, Sara Marshall, Sharon Masekar, Mary Matheny, Stephanie Mathes, Angela Matthew, Leeba Mcallister, Kathy Mcatee, Mary Mccoart, Colleen Mccoy, Kimberly Mccrabb, Tammy Mcginnis, Valerie Mchone, Donald Mckeever, Beth Mclaughlin, Shane Mcmorrine, Robyn Mcnamee, Peggy Mcnicholl, Katherine Meadows, Brooke Melzoni, E. T. Merrell, Haley Meyer, Judith Mielke, Susan Miller, Theresa Minge, Tonya Mirrow, Monica Mitchell, Tinesha Moore, Holly Moorman, Linda Morrison, Tracy Mousa, Carol Moyer, Jennifer Moyer, Michael Muehlfeld, Whitney Murphy, Melissa Murray, Jennifer Myers, Tammy Nagel, Stacy Neal, Emily Newport, Latisha Nickell, Molly Nicodemus, Patricia Nisonger, Stacey Nissen, Michelle Njie, Cecilia O’Bryant, Roberta O’Fiam, Dewana O’Leary, Terri Ortiz, Connie Palazotto-Crisler, Jane Palmer, Audrey Pant, Sara Parrish, Alyssa Parry, Stefanie Patton, Heidi Pearson, Karen Pennington, Timothy Peterson, Gayle Petrosino, Theresa Phelps, Ginger Phelps, Jennifer Phelps, Tara Phillips, Stacey Phipps, Melanie Piper, Wanda Pittman, Tiffany Plummer, Cynthia Pombo, Melissa Porter, Edith Porter, Kimberly Prichard, Lindsay Prichard, Mary Qasem, Rhonda Ramey, Rachel Raterman, Linda Reed, Elissa Reichman, Jon Reineke, Alyse Reyes, Elizabeth Reynolds, Kristine Rich, Teresa Rike, Elizabeth Rillo, Bridgette Roberts, Leslie Roberts, Rachel Robinson, Kellie Roche, Margaret Rodewald, Sarah Roemer, Marcia Rogers, Beth Roller, Kimberly Roock, Lindsay Ross, Lyndsey Ruckrigl, Annette Rudd, Kristina Russell, Karis Ryan, Victoria Salyer, Amy Sanford, Colleen Sappe, April Saul-Creager, Lisa Saunders, Tara Schaeffer, Debra Schairbaum, Patricia Schieltz, Meredith Schmit, Emily Schneider, Cynthia Schneider, Tatja Schommer, Amy Schueler, Jennifer Scites, Christine Scott, Diana Scott, Kristin Seagraves, Emily Sebald, Angela Serna, Amber Setty, Bethany Shaffer, Nancy Shapiro, Marti Sharp, Tammy Sheline, Angela Shoemaker, Katie Shoopman, Karen Short, Gregory Siefke, Teresa Simms, Ruthann Simpson, Jacqueline Siple, Susanna Skaggs, Julie Skowronski, Lynn Slusher, Luann Smith, Crystal Smith, Dana Smith, Erin Smith, Holly Smith, Katherine Smith, Katie Snapp, Anessa Snell, Nicole Snow, Esther South, Kelly Sowders, Barbara Sowders, Lynn Spalding, Jennifer Speck, Sandra Spice, Karen Stacy, Stephanie Stamm, Mary Staton, Ayren Stegman, Sandra Stephens, Tristin Stewart, Denise Stireman, Shannon Strickland, Sara Stroble, Ashleigh Strutton, Amanda Stull, Debra Stumpf, Karen Suddith, Barbara Sundermeyer, Danielle Surant, Jacquelyn Tabisz, Kathleen Tate, Beverly Tayloe, Allison Taylor, Jonathan Temple, Tammy Thompson, Jason Thompson, Jennifer Thompson, Michelle Thompson, Virginia Thoreson, Jamie Threnhauser, Jessica Thurmond, Sheena Thurston, Rebekah Toman, Dusti Townsend, Sondra Tracy, Emily Trapani, Karen Trick, Cheryl Trimborn, Carrie Turner, April Tyree, Connie Vallandingham, Catherine Vandagriff, Mary Vandenbos, Amber Vandiver, Amanda Venturini, Stephanie Viers, Stacey Von De Linde, Kristen Von Dohre, Jane Waggoner, Rebecca Wagner, Stephanie Wagner, Vikki Walker, Gale Warner, Erika Warniment, Deborah Warren, Lynn Warren, Tiffany Webb, Dana Webb, Shannon Weber, Kim Weigand, Brendan Weisenberger, Kimberly Welch, Jessica Weller, Mary Wells, Kelli Wells, Robert Wells, Teresa Werling, Angela Westbeld, Angela Whitaker, Crystal White, Karen White, Susan Whited, Amy Whitis, Julie Wickline, Judy Wilder, Rebecca Wilhelm, Nicole Willey, Audra Williams, Angela Williams, Dawn Williams, Desiree Williams, Vickie Williford, Vicki Wilson, Susan Winship, Kelly Winterquist, Melissa Wofford, Heather Worley, Judith Wright, Cecilia Wright, Katherine Young, Lisa Zehring, Kellye Zimmerman, Elisabeth Upper Valley Medical Center Adkins, Tara Baker, Diane Bell, Jean Bergman, Ann Bohman, Elaine Brown, Janice Brown, Lisa Brumbaugh, Nancy Brush, Ana Bubeck, Sarah Carter, Cheryl Clayton, Cheri Colby, Sherri Cordonnier, Tracy Covault, Dawn Delwiche, Cynthia Denius, Melissa Diamond, Kandi Dietz, Jenny Dowling, Kerry Furrow, Amber Goettemoeller, Joanna Greaker, Judith Hall, Heather Hensley, Mary Hicks, Melanie Hicks, Melissa Huelskamp, Deborah Humphreys, Melissa Katzfey, Karen Kettering, Jenna Kiser, Terri Lair, Lyndsay Levorchick, Susan Linn, Lisa Manuel, Misty Mccormick, Sandra Mcmillan, Tamara Mescher, Amy Minnich, Deanna Nash, Jennifer Newnam, Haley Owens, Bambi Perkins, Beth Purdy, Michelle Rank, Stephanie Reish, Tara Rowley, Theresa Rutschilling, Linda Schaefer, Carol Schellenberg, Michelle Schneider, Tracy Schutz, Danielle Sehlhorst, Benjamin Shafer, Melissa Speltz, Rhona Sturwold, Kathy Timmerman, Ann Tobe, Kathleen Walker, Erma Wilt, Virginia Wolfe, Stephanie N u r s i n g A nn u a l Repo r t 2 0 1 4 • 2 1 2014 Presentations January 30, 2014: Ethics & EBP in Nursing Public Health Dayton & Montgomery County, P. O’Malley, Dayton, Ohio February 2014: Population Health and The Role of the Chief Nursing Officer, Podium presentation offered at the VHA Nursing Leadership Institute (Chief Nursing Officer Council) Trepanier, S., Indianapolis, Indiana March 2014: Impact of a Standardized Discharge Huddle on Average Length of Stay in A Health Care System. Poster presentation offered at the American Organization of Nurse Executive 47th Annual Meeting and Exposition, Trepanier, S., Kimbrough, W., Grillo-Peck, A.M., & Jenkins, C., Orlando, Florida March 20, 2014: Wright State Miami Valley College of Nursing Gala Holiday Inn, Fairborn, Ohio March 20, 2014 The Science of Nursing, P O’Malley, Wright State Miami Valley College of Nursing 40th Anniversary Gala. Holiday Inn, Fairborn, Ohio. April 5, 2014: Reclaiming What’s Lost in Nursing: The Evidence Base for Comfort Care Outreach, Ohio ONS, P. O’Malley, Columbus, Ohio April 11, 2014: Journey to Green: A Quest for Chemical Free Products TriHealth Nursing Excellence Symposium, L. Trefz, A.Brower, Cincinnati, Ohio May 3-8, 2014: Bioflo PICC Catheter & DVT Infusion Nursing Society Annual Convention, J. Jenkins, A. Patton, Phoenix, AZ May 23, 2014: Neonatal ECMO International ELSO ECMO Meeting, T. Morrison, Paris, France June 20, 2014: Traumatic Brain Injury MVH Trauma Symposium, D. Matosky, Springfield Regional Hospital July, 2014: Advancing Your System-Wide Strategy: A Case Study: Cross Continuum Care Plans and Virtual Care, Trepanier, S., The Advisory Board System Chief Nursing Officer Roundtable, Washington, DC. September 2014: Innovation: Simple, Clear, and Actionable, Podium presentation offered at Nursing Leadership Institute, Trepanier, S., Indianapolis, Indiana September 2014: Creating Value: Accountability and Peer Team Performance, Podium presentation offered at CNO Solutions, Rich, V., Trepanier, S., Dallas, Texas 2 2 • P r em i e r H ea l th 2014 Premier Health Nursing Publications Smith, E. (2014). Analysis of Policy & Preoperative Patient Instructions on Removing Body Piercings. (Unpublished Master’s thesis). Urbana University, Urbana, Ohio. Giffen, J. (2014). Leader Rounding: An Educational Program. (Unpublished Master’s thesis). Urbana University, Urbana, Ohio. O’Malley P. (2014). Technology Management in Complex Care Settings and Providing Pediatric Palliative Care in a Regional Children’s Medical Center In Foundations of Clinical Nurse Specialist Practice. Editors, J. Fulton, B. Lyon & K. Goudreau. 2nd Edition. New York: Springer Publishing, pp. 331-344 & 417-420. Heyse, B. (2014). Healthcare Providers’ Attitudes Towards Family Presence During Resuscitation. (Unpublished Master’s thesis). Urbana University, Urbana, Ohio. O’Malley P. (2014). Ketamine - A Returning Option for Procedural Sedation and Analgesia in Adults. Clinical Nurse Specialist, 28(1), 15-16. Ledford, J. (2014). Pain Management Policy Recommendations for Older Adult Patients (Unpublished Master’s thesis). Urbana University, Urbana, Ohio. O’Malley P. (2014). New oral anticoagulants: living in the chasm of significant risk and substantial benefit. Clinical Nurse Specialist, May-Jun; 28(3),141-3. Boicourt, J. (2014). Frequent Intervention Needs of Patients Assessed for Low Risk for Readmission. (Unpublished Master’s thesis). Urbana University, Urbana, Ohio. Lokai, M. (2014). Engagement. (Unpublished Master’s thesis). Urbana University, Urbana, Ohio. Sutter, M. (2014). Identifying Barriers to Effective Delegation Between Licensed & Unlicensed Staff. (Unpublished Master’s thesis). Urbana University, Urbana, Ohio. Trepanier, S., Gooch, P. (2014). Personal Branding & Nurse Leader Professional Image. Nurse Leader, 12(3), 51-57. Trepanier, S., Hilsenbeck, J. (2014). A Hospital System Approach at Decreasing Falls with Injuries and Cost. Nursing Economic$: The Journal for Health Care Leaders, 32(3), 135-141. Scanlan, J. (2014). Are Nurse Managers at Risk for Compassion Fatigue? (Unpublished Master’s thesis). Urbana University, Urbana, Ohio. 2014 Premier Health Poster Presentations Arends. R., Belcastro. M., Blair, P., Bliss, R., Catrine, K., Clayton, A., Fisher, D., Gregory, D. Pryor, E., Morrison, T., Samiec, T., Scanlan, J., Smith, S., Wannemacher, J., Wise. M., (2014). Using Qualitative Data to Improve the Rate of Direct Breastfeeding in the NICU. Poster Session at the Wright State University - Miami Valley College of Nursing and Health 40th and 30th Anniversary Celebration, Dayton, Ohio. Barnes, B., Martin, A., O’Malley, P., Thomas, M. (2014). Nurturing Resilience in the First Year of Practice. Poster Session at the Wright State University- Miami Valley College of Nursing and Health 40th and 30th Anniversary Celebration, Dayton, Ohio. Brower, A., Trefz, L. (2014). Journey to Green: A Quest for Chemical Free Products. Poster Session at the Wright Larsen, B., Dwenger, B., O’Malley, P., Gmeiner, J., Wale, A., Rawe, C., Temple, K., Smith, C., Denlinger, L., Connelly, C. (2014). End Tidal Carbon Dioxide Monitoring for Over- sedation Outside the ICU Uncovers Unanticipated Respiratory Pathology. Poster Session at the Wright State University - Miami Valley College of Nursing and Health 40th and 30th Anniversary Celebration, Dayton, Ohio. State University - Miami Valley College of Nursing and Health 40th and 30th Anniversary Celebration, Dayton, Ohio. Trepanier, S., Kimbrough, W., GrilloPeck, A.M., & Jenkins, C. (2014). Impact of a Standardized Discharge Huddle on Average Length of Stay in A Health Care System. Poster presentation offered at the American Organization of Nurse Executive 47th Annual Meeting and Exposition, Orlando, Florida Griffith, C., Bledsoe, R., Brennan, L., Gmeiner, J., Hedrick, K., Heyd, J., Jenkins, T., Kershner, T., Koesters, C., O’Malley, P., South, K., Weisenberger, K., Zink, K. (2014). Family Presence during CPR: Evidence from the Bedside. Poster Session at the Wright State University - Miami Valley College of Nursing and Health 40th and 30th Anniversary Celebration, Dayton, Ohio. Trepanier, S., Kimbrough, W., Grillo-Peck, A., Wilkins, P., Jenkins, C. (2014). Impact of a Standardized Discharge Huddle on Average Length of Stay in a Health Care System. Poster Session at the Wright State University - Miami Valley College of Nursing and Health 40th and 30th Anniversary Celebration, Dayton, Ohio. N u r s i n g A nn u a l Repo r t 2 0 1 4 • 2 3 2014 Nurse Recognition Honorees Nursing Recognition Award Clinical Practice Lisa Brown Heather Pfenning Education Donna Chupka Sally Dixon Edith Porter Heather Combs Miami Valley Hospital Julie Elzey Jenifer Schondelmyer Deb Connett Performance Improvement Brenda Bodenmiller Zeoffry Galloway Sara Schulze Laura Stueve Tim Hall Norma Stetter Sarah Kahlig Linda Strawser Upper Valley Medical Center Miami Valley Hospital Fidelity Health Care Atrium Medical Center Atrium Medical Center Miami Valley Hospital Christine Lawson Good Samaritan Hospital Miranda Liming Miami Valley Hospital Anne McClure Miami Valley Hospital Kathy Monnin Miami Valley Hospital Upper Valley Medical Center Miami Valley Hospital Fidelity Health Care Upper Valley Medical Center Good Samaritan Hospital Upper Valley Medical Center Beverly Tate Miami Valley Hospital Nicole Wilhelm Miami Valley Hospital Janet Wilson Miami Valley Hospital Elisabeth Zimmerman Miami Valley Hospital Andrea Moreno Miami Valley Hospital Good Samaritan Hospital Miami Valley Hospital Upper Valley Medical Center System Support Lori Conner Miami Valley Hospital Leadership Elizabeth Hamilton Taulinah Knox Heidi Karle Rookie of the Year Seth Brinkman Miami Valley Hospital Atrium Medical Center Atrium Medical Center Jessica Ledford Good Samaritan Hospital LaToya Masterson Miami Valley Hospital Michelle Seacatt Good Samaritan Hospital Emily Townsend Good Samaritan Hospital Nursing Research Leadership Pat O’Malley Miami Valley Hospital Kali DuChemin Atrium Medical Center Annelise Schultz Good Samaritan Hospital Amanda Siebert Upper Valley Medical Center Good Samaritan Hospital Keriann Wyckoff Atrium Medical Center Cameos of Caring Award Partners in Practice Award Kim Butana Stephanie Rank Richard Arends Jim Held Christa Duff May Withers Mike Barhorst Julie Koogler Lester Cunningham Lauren Nolasco Amanda Drake Hannah Sparks Kyle Grogan April Thompson Fidelity Health Care Atrium Medical Center Upper Valley Medical Center Good Samaritan Hospital Teresa O’Connell Miami Valley Hospital Lifetime Achievement Award Janie Cullis Upper Valley Medical Center 2 4 • P r em i e r H ea l th Miami Valley Hospital Upper Valley Medical Center Miami Valley Hospital Good Samaritan Hospital System Support Fidelity Health Care Good Samaritan Hospital Miami Valley Hospital Atrium Medical Center Atrium Medical Center Good Samaritan Hospital 2222 Philadelphia Drive Dayton, Ohio 45406 (937) 734-2612 goodsamdayton.org PIQUA Hospital TROY Emergency Center HYATT CENTER 48 Health Center TIPP CITY 75 Coming 2015 ENGLEWOOD 70 49 Miami Valley Hospital One Wyoming Street Dayton, Ohio 45409 (937) 208-8000 miamivalleyhospital.org Atrium Medical Center One Medical Center Drive Middletown, OH 45005 (513) 424-2111 atriummedcenter.org Upper Valley Medical Center 3130 N. County Road 25A Troy, OH 45373 (937) 440-4000 uvmc.com Miami Valley Hospital South 2400 Miami Valley Drive Centerville, OH 45459 (937) 438-2400 miamivalleyhospital.org GOOD SAMARITAN NORTH HEALTH CENTER GOOD SAMARITAN HEALTH CENTER – HUBER HEIGHTS 4 127 DAYTON 35 4 JAMESTOWN 675 75 42 48 CENTERVILLE 122 ATRIUM HEALTH CENTER TRENTON 71 MIDDLETOWN 48 129 MASON 42 ATRIUM HEALTH CENTER MASON 275 Premier Health Mission Statement To build healthier communities with others who share our commitment to provide high-quality, cost-competitive health care services. The Magnet Recognition Program® of the American Nurses Credentialing Center (ANCC) recognizes health care organizations that demonstrate excellence in nursing practice and adherence to national standards for the organization and delivery of nursing services. Research shows that Magnet hospitals consistently outperform other facilities in recruiting and retaining quality nurses. premierhealth.com P-C-COM50787