Our story - St John Ambulance Australia

St John Ambulance Australia SA Inc Annual Report 2011/12‡Our story
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Contents
Message from The Governor of SA
Message from The Governor of SA
2
Mission, vision and values
3
How we help
2
<#>
`
First aid and healthcare
4
`
Social inclusion
6
`
Youth development
8
`
Education and products
10
`
State emergency management plan
12
`
Awareness and resources
14
`
History and heritage
16
Stakeholders
18
Funding
20
Our people
22
Members of The Order of St John
24
Service awards
26
Volunteer and member thank you
26
Sponsors and supporters
27
It’s me... (at a glance stats)
28
...but it could be you!
30
Glossary
31
St John plays an integral role in the wellbeing of our community and can be
found in every corner of our great state – from providing care at public events
and connecting with the isolated, to spurring on youth members to excel in all
areas of their lives.
It is particularly pleasing to see St John continuing its strong advocacy role
through community education and awareness campaigns so that we might all
have the capacity to help ourselves and others in times of crisis.
But all of this cannot be achieved without the spirited commitment of St John
members. It is wonderful to observe the enthusiasm of volunteers who give so
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its people. The achievements throughout the year, the diversity of services
and the enthusiasm of volunteers culminate in outstanding value to the
community of South Australia.
His Excellency Rear Admiral Kevin Scarce AC CSC RANR
Governor of South Australia
St John Deputy Prior
Mission
About
St John Ambulance Australia SA Inc
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the health and wellbeing of South Australians.
To empower and support
the South Australian
community through the
provision of first aid
response and social care.
We help tens of thousands of people across
the state each year through the delivery of
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inclusion programs.
Vision
Values
We will be indispensable to
the health of every household,
workplace and public gathering
in South Australia. Our people
and expertise will help those in
need, including our international
neighbours.
Our people are:
` Skilled
` Resilient
` Dynamic
` Respectful
` Courageous
3
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First aid & healthcare
Patient care
St John is present at large and small community events
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care and patient transport to the attending public.
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and social terms.
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expertise day in and day out to provide event managers
and event goers with that all important peace-of-mind that
experienced help is on scene to administer immediate aid.
Major public events
First aid and patient care services were provided at South Australia’s premier major events,
including Tour Down Under, Big Day Out, Royal Adelaide Show, City to Bay fun run, WOMADelaide,
Schoolies, Clipsal 500, and smaller community events like school sports days and local fetes.
All members uphold a continual skills competency program
delivering the latest in healthcare techniques, and carry with
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equipment.
Rural events
We support local events within the more rural areas of South Australia. These events are often the
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Aim
Patient transport
Promote event safety and community resilience through
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established planning, risk mitigation and public
emergency management processes.
Patients requiring further care and assessment are transferred to healthcare facilities by
specialist patient transport crews which alleviates the necessity for a SAAS emergency vehicle to be
allocated to this type of work.
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During the year members upheld a continual national skills competency program
ensuring all volunteers are appropriately skilled to deliver the latest in healthcare techniques.
Resources
We continually maintain and replenish medical kits, equipment and vehicles to
ensure stringent standards and access to contemporary resources.
Volunteers
A task force of volunteers including doctors, nurses and those studying towards a healthcare career who give
freely of their time and experience to help fellow South Aussies.
join us
we want to help...
treatment
centre
training
4
resources
<#> Reducing the impact of injury and emergency on SA event goers
RIVERTON
RENMARK
(WEST TORRENS)
Lives saved
KADINA
MOUNT BARKER
PORT AUGUSTA
GOOLWA
LOXTON
LOXT
ARNO B
BAY
43 adult divisions**
33 cadet divisions**
5,497
$6,715,533
152,164
events attended
duty hours**
Funds sourced from
3%
14% Event fees
1% Donations
4%Grants
3% Interest
1% Other sources
$3,040,981
30 low acuity patients to
healthcare facility (approx)
1 dedicated vehicle and
volunteers
74%
Education & products
404
92,482
Training hours
Preliminary First Aiders
260 First Aiders
521 First Responders
46
Advanced Responders
151
4%
Salaries &
oncosts
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immediately began CPR and called for back-up. St
John volunteer and registered nurse Daniel Symons,
second on scene, said he deteriorated quickly:
“I’ve got to give the St John volunteers a big thank
you,” said Joe. “They were wonderful and if they
hadn’t come maybe I wouldn’t be here and I’m glad
they were geared up to do what they did.”
The St John team consisted of Daniel Symons, Dion
Cock, James Fox, Peter Garrett, Colin Ireland, Sam
Sandford, Alex Saffell, Aiden D’Agostino, Cameron
Biss and Kym Fletcher.
Funds spent on
Healthcare
Professionals
A casual night out with family at AAMI Stadium took
a dramatic turn when Crows supporter Joe Iandiorio,
61, suffered a cardiac arrest.
During the year St John volunteers were present at
every AFL match played at AAMI Stadium – that’s
an amazing 7, 980 hours of service.
26 specialist
32 stretcher capable
St John team saves footy fan
“When I arrived about 30 seconds after I got the call
he had no signs of life.” The St John team performed
CPR for eight minutes and brought him back to life.
Fundraising
TOTAL value of
volunteering
hours***
(duty and training)
“Its Me...”
NARACOORTE TAILEM BEND
UNLEY
MITCHAM
GLENELG
MARION
BLACKWOOD
HAPPY VALLEY
MORPHETT VALE
MOR
STRATHALBYN
STR
YANKALILLA
Y
VICTOR HARBOR
NARACOORTE
Reduced pain and suffering
MURRAY BRIDGE
ANGASTON
BARMERA
PORT PIRIE
MOUNT GAMBIER
PENOLA
Time saved not going to hospital
MALLALA
Net savings to emergency departments
WAIKERIE
KAROONDA
PORT LINCOLN
$2,360,000*
$170,000*
$30,000*
$5,270,000*
CLARE
WHYALLA
BALAKLAVA
Economic contribution in South Australia
GAWLER
ELIZABETH
SALISBURY
MODBURY
SEMAPHORE
(PT ADELAIDE)
CAMBELLTOWN
PROSPECT
WOODVILLE
CAMDEN PARK
8%
Vehicles
6%
Medical supplies
36 Mobile first aid units
24 Support fleet
245 Event first aid kits
72 Defibrillators (AED)
1,043
863
135
Adults
Cadets and juniors
Trainers**
patient transport
19
First aid posts
2%
GRN radio access
8%
$3,040,981
Member uniforms
& welfare
3%
2I¿FHH[SHQVHV
6%
Other costs
63%
Overheads
5
patient transport
<#>
*Source: ‘The economic and social contribution of St John Ambulance Australia 2008-09’ report by Access Economics
**Based on 2011 calendar year
***Based on 2010 average wage rate by hour of $27.45 as published in ‘Economic Value of Volunteering in South Australia’ report by Duncan Ironmonger
Social inclusion
Social inclusion programs foster personal independence and
resilience. We enlist the help of caring volunteers who give freely
of their time and skills to make a difference in the life
of someone else.
` Community Care Program provides a personalised
service to older members of the community and younger
people living with a disability who are at risk of isolation,
matching client and volunteer interests to build an enriching
relationship.
` Circle of Friends Program enables eligible older members
of the community and younger people living with a disability
to further create ways to experience a sense of meaning,
purpose and enjoyment in life.
` Project Survival Program enhances resilience through
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members of the community.
Aim
` Improve the quality of life for vulnerable people, especially
those living independently at home
` Further enable frail aged and younger people living with
a disability to engage in the community in a way that is
personally meaningful
` Build social inclusion by providing companionship and
support to members of the community in times of need
` Increase economic and social participation by building
skillsets through training and assistance in
learning
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Demand for our service remains high, and is more relevant than ever with social isolation prevalent within
society. Support can include home visiting or outings, help with shopping, or a friendly chat over a cup of tea.
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months have seen growth within the Circle of Friends Program with a number of clients achieving their
individual goals, and will continue to grow into the future.
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Having completed a feasibility study, Project Survival commenced in February 2012 and is in the early
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rehabilitation centres or refuge shelters.
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New service agreements with Department of Health and Ageing (DoHA) and Department of Communities
and Social Inclusion (DCSI) were signed and commenced July 1st 2012.
Volunteers
A team of caring volunteers are making a genuine difference to the lives of others by building bridges back to
community involvement.
community
6
I want to help...
<#> Opening doors for the isolated and vulnerable
Community Care client regions
(Metropolitan Adelaide)
“Its Me...”
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Northern
Enfield
Burnside
Norwood
Western
Marion
579
Community Care clients maintaining their
independence with some support
52 Circle of Friends Program
47 Volunteers and
clients achieving their goals
community participants
Queenie is 94 years young. She’s led an
adventurous life - including an around the world trip,
living in different states, taking on different types
of employment and caring for family members.
Queenie also readily accepted the tasks her mother
‘volunteered’ her for during World War II. And
she’s just as keen today to remain involved in her
community as she was in years gone by.
Onkaparinga
Queenie lives independently, but is socially isolated.
Mobility and health are challenges but these days
that doesn’t prevent her from enjoying outings,
having now had 5 years of support from Aileen, a
Community Care Program volunteer.
Funds sourced from
2 Project Survival client groups
receiving basic first aid skills
1%
5 Project Survival volunteers
Donations
43%
Education &
products
$974, 018
56%
Economic contribution in South Australia
Grants
Queenie and Aileen meet regularly for lunch or
shopping. In Queenie’s words Aileen’s presence in
her life makes the world of difference. They have
developed a strong mutual friendship and respect
for each other.
“We’re the best of friends” says Aileen.
$990,000* Community care
Funds spent on
437
33,005
$905,987
4%
Community Care volunteers
10%
Volunteer hours
Total value of volunteering hours**
4%
Member
welfare
Advertising &
promotions
30%
Overheads
2I¿FH
expenses
$974, 018
52%
Salaries &
oncosts
7
<#>
*Source: ‘The economic and social contribution of St John Ambulance Australia 2008-09’ report by Access Economics
**Based on 2010 average wage rate by hour of $27.45 as published in ‘Economic Value of Volunteering in South Australia’ report by Duncan Ironmonger
Youth development
St John Cadets and Juniors is a vibrant youth program for
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develop leadership and social skills through the programs
and activities we have to offer.
Skill development
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towards Duke of Edinburgh Awards, obtaining SACE Units, and state/national
competition participation - all of which deliver a broad spectrum of skills.
Being a Cadet is about having fun! Cadets and
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in a great team environment.
Our youth are represented by the Youth Engagement &
Development team and the South Australian Youth Council.
They ensure opportunities for development of young members
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OHDGHUVKLSDQGRWKHUVNLOOVWKURXJKRXUSUR¿FLHQF\SURJUDP
along with mentoring and simulated experiences leading to
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undertake leadership roles in their division and at events.
Leadership development
Members have the opportunity to learn foundation leadership skills
which progressively lead to involvement in leadership roles.
Competitions and Camps
Practical learning experiences enable members to get hands-on in simulated scenarios, visit new places,
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Aim
Provide fun, safe and supportive opportunities for 8 - 25
year olds to grow while engaging meaningfully in the
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Activities and experiences encourage greater self-esteem,
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Cadets and Youth
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seeing youth participation increase year on year, evidence of a thriving and relevant program.
Volunteers (adult)
An energetic team of voluntary adult leaders actively manage activities - programs wouldn’t exist without
them.
8
training
<#>
Skills for tomorrow’s leaders and healthcare professionals
resources
24 Applications/nominations Community CPS Young
Leaders Award 2012
MOUNT GAMBIER
MALLALA
12 Grand Prior Awards
607 Proficiency badges*
PORT LINCOLN
GAWLER
CLARE MURRAY BRIDGE
ELIZABETH
WHYALLA MORGAN
SALISBURY
GOLDEN GROVE
PORT PIRIE
MODBURY
MOUNT BARKER
SEMAPHORE
RENMARK
(PT ADELAIDE)
TAILEM BEND
CAMBELLTOWN
PROSPECT
LOXTON
WOODVILLE
CAMDEN PARK
(WEST TORRENS)
UNLEY
GLENELG
BLACKWOOD
MORPHETT VALE
MOR
VICTOR HARBOR
33
cadet divisions
13 Youth Leadership certificates
43 members under age 25 with
Funds sourced from
At the age 13 Glenn was inspired by the actions of a St John Cadet after receiving
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Division.
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Glenn quickly move through the ranks from a Cadet Corporal right through to
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the SA Youth Council and Australian Youth Council, and even been part of the
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“St John has provided a place to make new friends, and also allowed me to develop
skills in a safe environment.”
$297,135
20 young people
Angaston Recreational Camp 203 Cadets 69 Leaders
100%
Education &
products
National Camp - Perth 15 young people
Funds spent on
863 Cadets and Juniors 8-17
289 Members aged 18-25
11 Youth Council members
3%
Camp costs
5%
Member welfare
2%
Competitions
$297,135
92 Youth leaders 14-25
46 Adult leaders
$JUHDWVWDUWIRU3OD\IRUG0D\RU
Glenn attributes his training with St John as a major contributor to receiving some
important accolades through his life. He was awarded the Centenary Medal for his
work in St John and also won Playford Council’s 2001 Young Citizen of the Year
Award.
Frontline Management qualification
Proficiency Badge Camp - Lobethal Bushland Park
“Its Me...”
1%
Other costs
Glenn says his St John training and interaction has helped him build relationships
and extend his skills. “As a St John volunteer you meet many different people in a
variety of circumstances and you develop skills to keep calm in any situation. I know
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At the age of 19, Glenn was elected to Playford Council and served four years as
Deputy Mayor. In 2010 Glenn was elected as Playford Council’s youngest ever
Mayor.
“I encourage all cadets and juniors to have fun
while attending St John, and learn as many
skills as possible because you never know
where it might lead you in the future,”
Mayor Docherty.
89%
Overheads
success!
9
<#>
*Based on 2011 calendar year
Education & products
We’re on a mission to save lives and education is pivotal to this
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difference between life and death.
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SA and a member of the Australian Resuscitation Council at state
and national level. Courses range from basic resuscitation to
advanced life support and remote survival. We provide specialised
training for people in high-risk industries such as mining and
shipping, in remote areas, and with Occupational Health & Safety
responsibilities.
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regional communities, most notably Roxby Downs.
Specialist courses tailored for industry
New courses have been developed to meet the requirements of workplaces. In conjunction with heavy
industry, relevant training solutions including Manual Handling have been developed. Another new arena,
eLearning, is now up and running with Workplace Infection Control.
CSP initiative and new alliances
We continually audit course content with requirements of the RTO
governing body ASQA. Products are TGA approved and conform to
all requirements.
Aim
Through accredited training programs equip all South Australians
with lifesaving skills, knowledge and resources to enable them to
help themselves and others in an emergency. Couple this with the
right kits and equipment and you have a resilient South Australia.
Through our Community Support Partner initiative launched in June 2012 we provide preferential pricing
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charitable projects. We also teamed up with South Australian Chamber of Mines and Energy (SACOME)
and Defence Teaming Centre (DTC), giving their members access to discounted training. These initiatives
and alliances is taking our expertise into an increasing number of workplaces.
Kits and equipment
Our quality products and trusted brand sees us continue to be a household name through our products.
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Expansion of service has included ODT Australis (the major contractor in Roxby Downs) and Just Tag It in
Clare to provide a fully equipped First Aid Restocking service to workplaces.
Product innovation
$QLQGXVWU\¿UVWZDVWKHGHYHORSPHQWRID%XUQV.LW±WKHRQO\NLWZLWKLQ$XVWUDOLDWRFDUU\D%XUQV0RGXOH
polythene sheet. Burns are a major cause of home and workplace injury, and if not treated correctly can
have long term effects on health. Pet First Aid Kits were developed in consultation with Zoos SA to cater
for minor and major pet trauma.
10
<#> Equipping South Australians with the skills and resources to save lives
Economic contribution in South Australia
“Its Me...”
GAWLER
ELIZABETH
MODBURY
SEMAPHORE
Value of services provided
Value of healthy life gained
CLARE
WHYALLA
(PORT ADELAIDE)
Public & community first
aid training hours
46,495
training certificates
MURRAY BRIDGE
RENMARK
NARACOORTE
LOXTON
LOX
(MARION)
UNLEY
NOARLUNGA
VICTOR HARBOR
4,500 certificates issued from tailored courses
26 training venues
Funds sourced from
20%
Product
sales
14 clients
$7,499,344
20%
47% First Aid Kits
Defibrillators & accessories
1% Other revenue
1% Grants
1% Rebates
77%
Product sales
31% Components
2% Books, posters & stickers
Education
fees
32%
Salaries &
oncosts
centre
2% Advertising & promotions
3% Education expenses
3% Member welfare
1% 2I¿FHH[SHQVHV
4%
Youth
development
funding
2,000 Burns kits sold
1,133 Pet kits sold
$7,499,344
9% Other costs
6%
Social
inclusion
funding
11%
Overheads
29%
First aid & healthcare
services funding
A family day out quickly developed into a serious
medical emergency when expectant mum Alice Every,
34, collapsed. Alice was 23 weeks pregnant at the
time and was visiting Adelaide Zoo with her mother,
Meg, and her two-year-old daughter, Matilda. While
using the toilet facilities, she collapsed and went into
cardiac arrest. Meg raised the alarm and St John
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They performed lifesaving CPR in the ensuing critical
minutes until paramedics arrived.
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aiders to continue CPR while they carried out other
work on Alice. Alice spent two days in intensive care
before being moved to Flinders Hospital to have a
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Now safe and well, Alice later commented “Only 3%
of people that go into the type of cardiac arrest that I
went into outside of a hospital environment survive, let
alone survive while pregnant.”
“I feel like I owe them my life...and not only my life but
my son’s life as well… Not a day goes by where I do
not feel incredibly lucky and grateful.”
Funds spent on
2 restocking vans 1 distribution
Lives saved at Adelaide Zoo
BARMERA
PORT PIRIE
MOUNT BARKER
MILLICENT
MOUNT GAMBIER
331,406
PROSPECT
WOODVILLE
ADELAIDE CBD
ADELAIDE ZOO
BRIGHTON
KADINA
Total first aid education
PORT LINCOLN
$12,500,000 *
$6,190,000 *
$6,280,000 *
7KHTXLFNDFWLRQVRI6W-RKQ¿UVWDLGWUDLQHG$GHODLGH
Zoo staff reinforced to everyone involved the
LPSRUWDQFHRI¿UVWDLG
education within
communities and
workplaces.
And a happy ending,
Alice and her husband
have since welcomed
to the world their baby
son, Jarvis.
11
<#>
*Source: ‘The economic and social contribution of St John Ambulance Australia 2008-09’ report by Access Economics
State emergency management plan
St John has an essential role in the South Australian
State Emergency Management Plan.
We form an integral part of the state’s Functional Service
Group ‘Ambulance and First Aid’. In the event of a state
emergency we will provide patient care services at
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SA Ambulance Service (SAAS), and provide patient transport
under the direction of SAAS.
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We maintained our well-developed working relationships with other key emergency service
providers to enable us to respond as part of a cohesive and integrated team.
Command
Unit
State Advisory Groups
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St John has the trained personnel, infrastructure and
equipment in place to provide this capability under the
functional service group.
Aim
To respond in times of crisis as part of a multi-agency
response to state emergency in relation to the medical
management of casualties.
Readiness to respond
First Response Units and leaders were prepared to respond to any emergencies initiated by
the State Disaster organisation as part of the Ambulance & First Aid Functional Service
Group, or individual emergency service agreements.
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First Aid Functional Group responsibilities
Provide a structured command, communications and logistics capacity
- Activate/deploy personnel
- First aid/casualty triage (on scene/treatment centres/hospitals/welfare facilities)
- Casualty evacuation (excluding rescue) and transport
- Communications
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Under established and tested cross-border national guidelines we can respond to interstate emergencies
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CFS St John
SES
12
Comm
U
Command
Unit
<#> Strengthening the state’s ability to prepare for, respond to, and recover from emergency
SAPOL SAAS
MFS
Emergency service providers:
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SA Police (SAPOL), SA Ambulance Service (SAAS), Country Fire Service
(CFS) and State Emergency Service (SES), Metropolitan Fire Service (MFS)
- State Response Advisory Group
Command
- State Recovery Committee
Unit
- State Mitigation Advisory Group
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Working Party
- Emergency Services Major Event
Coordinating Committee
Co m m an d
Un it
- Interagency Incident Management
Working Group
- State Search and Rescue Committee
Command
Unit
6$6WDWH(PHUJHQF\
0DQDJHPHQW$UUDQJHPHQWV
Emergency/Disaster
response
Command
Unit
Command
Unit
30 Mobile First Aid Units – stretcher
6
St John Ambulance
Australia
Interstate and International
Development/assistance
State Government
$JHQFLHV
SA Health, Families
& Communities,
emergency services
Membership on State Committees includes:
patients
support vehicles
1 Command/Communications Unit
8 Staff cars
12
First Aid Posts
Command
Unit room established at
1 Control
Camden Park, with a contingency
office located at
St John State Office, Unley
State-wide resources/coordination
SA Ambulance Service
(SAAS)
Memorandum of Understanding
(MOU) to support SAAS
1,043 St John Operations Adults
151 Healthcare Professionals
24/7 State Duty Officer &
St John Command
Ambulance
Unit
Australia SA Inc
Operations Branch
Full time staff
Statewide resources, vehicles
Command
Unit
& equipment
Command
Unit
SA Country Fire Service
(SACFS)
MOU to support SACFS
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Disaster Response Coordinator
Pagers & Government Radio
Network
Ambulance and First Aid
Functional Service
First Aid Functional Group
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MOU to support St John
State Committee
representation
Command
Unit
SA Ambulance Service
(SAAS)
State Controller
Cross-Border Assistance agreed implementation & policy
- Victoria/NSW, other states if necessary
- Personnel, vehicles, equipment,
communications
3URIHVVLRQDO2I¿FHUVHJ'RFWRUV
Nurses, Paramedics)
- National Coordination Centre
(Canberra)
- National skills maintenance program
- National radio communications capacity
Command
Unit
Command
Unit
Command
Unit
Com man d
Unit
Command
Unit
Command
Unit
13
Command
Unit
MFS
Command
Unit
<#>
Awareness & resources
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WKHFRQ¿GHQFHWRDFWWRORRNRXWIRUWKHLUQHLJKERXUDQGWREH
able to recover from adversity.
Awareness forms an important part of these ambitions. We
use many platforms to promote messages of safety, health
and wellbeing to ensure these topics are never far from mind.
Aim
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NQRZOHGJHFRQ¿GHQFHSXEOLFDFFHVVUHVRXUFHVDQG
the encouragement of social giving.
Community education
:HKLWWKHVWUHHWVWRSURYLGHLQIRUPDWLYHDQGHQJDJLQJGHPRQVWUDWLRQVRI¿UVWDLGZKHUHSHRSOHOHDVW
expect it.
3DUWQHULQJWRVDYHOLYHV
Work with Zoos SA has resulted in a number of exciting community initiatives. St John provided two
GH¿EULOODWRUVIRU$GHODLGHDQG0RQDUWR=RRVDQGDQXPEHURIDGGLWLRQDO$GHODLGH=RRVWDIIDQG
YROXQWHHUVZHUHWUDLQHGLQ¿UVWDLG
First aid awareness in your local community
(YHU\\HDU6W-RKQSURYLGHVVRPHEDVLF¿UVWDLGDGYLFHDQGGHPRQVWUDWLRQVWRDZLGHUDQJHRI
community groups, kindergartens and playgroups across the state.
Social media
Social media has enabled us to communicate in new and dynamic ways. A presence was launched on
both Facebook and Twitter to highlight our work, and raise awareness on a range of important issues.
First Aid apps…now that’s clever!
7KURXJKWKHLQQRYDWLYHXVHRIWHFKQRORJ\ZHDUHSXWWLQJOLIHVDYLQJUHVRXUFHVDWWKH¿QJHUWLSVRIIHOORZ
South Aussies.
&DPSDLJQV
Awareness focussed on the critical issue of road safety, with a particular emphasis on youth who are
over-representative in road accident statistics. Particularly devastating is that some of these deaths are
DYRLGDEOHZLWKEDVLF¿UVWDLGLQWHUYHQWLRQ
International
,QVXSSRUWRI3DFL¿FUHJLRQQHLJKERXUVZHZHUHSOHDVHGWRGRQDWHPHGLFDOHTXLSPHQWDQGWUDLQLQJDLGVWR
assist in the revival of St John Solomon Islands.
14
<#>Everyone has the potential to save a life
community
school
kindy
“Its Me...”
Beware Fierce Creatures at the Zoo! Visitors to Adelaide Zoo watched St John
volunteers treat simulated injuries resulting from mock animal attacks.
)LUVWDLGP\WKEXVWLQJDWWKH5R\DO$GHODLGH6KRZ A team of actors took over
WKH*R\GHU3DYLOLRQVWDJHWRH[SORUHVRPHFRPPRQ¿UVWDLGP\WKV
2 defibs
30 zoo staff trained
Save the Children
HeartKids
2 ¿UVWDLG courses for young mothers
2 ¿UVWDLGFRXUVHVIRUSDUHQWVRI
(under 15) and teenagers at risk.
children with a heart condition.
Facebook
Twitter
Launched September 2011
0 - 1,272 followers
Launched September 2011
0 - 234 followers
Get the Drift
300+ students from 12 secondary schools
Informative and interactive workshops,
including CPR demonstrations.
YouTube channel
Launched January 2011
3,668 views
Stories Published:
Weekender Herald - 20,000 circulation Mt Barker Courier - 3,500 circulation
app store
Beware Fierce Creatures at the Zoo!
Visitors to Adelaide Zoo were treated to an
HQWHUWDLQLQJGHPRQVWUDWLRQRI¿UVWDLGDVSDUWRIRXU
Fierce Creatures promotional day. Inspired by the
John Cleese movie, actors took on the roles of Zoo
Keepers who are ‘viciously attacked’ by a menagerie
RI¿HUFHFUHDWXUHV
St John volunteers were on hand to treat the resulting
injuries and explain correct treatment methods.
Some very feisty lemurs and an unruly giraffe were
just some of the misbehaving animals on the day.
Put these together with a rampaging sea lion, a nippy
snake, and a hot cup of coffee and you’ve got all
manner of injury!
$VWKH¿HUFHFUHDWXUHVUDQDPRNRXU¿FWLRQDO+HDG
Zoo Keeper “Rollo Lee” kept onlookers entertained
with his comic antics.
This was a wonderful way to raise awareness and
SUHVHQW¿UVWDLGWR=RRYLVLWRUVLQDIXQDQGOLJKW
hearted way. It was fantastic to see kids take an
interest and get involved.
Adelaide Now - 1.5m circulation The Advertiser - 445,000 circulation
RAA Street Smart - Entertainment Centre
4,000 Year 10-11 Students
Taking a realistic look at the trauma caused
by road crashes, we raised awareness on the
LPSRUWDQFHRIOHDUQLQJ¿UVWDLG
Kits in cars campaign
The Sunday Mail 636,000 circulation
Adelaide Now 1.5m circulation
Director of Royal Adelaide Hospital Trauma Services and St John Board member
'U%LOO*ULJJVKLJKOLJKWHGWKHLPSRUWDQFHRIKDYLQJD¿UVWDLGNLWLQYHKLFOHV
8 foldable tables 4 half body adult manikins 10 canvas stretchers
15
<#>
History & heritage
Very few Australian organisations can trace their history back to the
11th century or have been granted a Royal Charter
by the British crown. With this longevity comes a wealth of
knowledge and understanding - the Historical Society actively
works to research and preserve this rich heritage, and to share
EHVWSUDFWLFHNQRZOHGJHIRUWKHEHQH¿WRIDOO
Between them, members of the Historical Society have a wealth
of knowledge which underpins the whole ethos of our organisation.
Aim
A community of practice to discover, share and create knowledge
for future generations. Provide an avenue to capture knowledge
and retain participation of longstanding St John members, many of
whom have a lifetime’s worth of experience, and continue their active
participation within the organisation.
The Museum
7KH+LVWRULFDO6RFLHW\PDLQWDLQVDPXVHXPRIPHPRUDELOLDWKDWGHPRQVWUDWHVWKHGHYHORSPHQWRI¿UVWDLG
over the years. Viewing the collection gives a perspective on just how far treatments have progressed, and
FKDOOHQJHVSUHVHQWGD\¿UVWDLGHUVWRLPSURYHRQFXUUHQWSUDFWLFHV
Publications
Members regularly undertake research and contribute to publications and informative newsletters.
Projects
,QUHFRJQLWLRQRIRXUVLJQL¿FDQWKHULWDJHDIRUPHUV+*DPEXODQFHZDVSXUFKDVHGDQGKDVEHHQ
UHVWRUHGWRLWVIRUPHUJORU\LQFROODERUDWLRQZLWKWKH$PEXODQFH6HUYLFH5HWLUHG2I¿FHUV¶$VVRFLDWLRQ
and currently housed at the Port Adelaide Ambulance station museum. Also during the year several
EODFNDQGZKLWHPRYLHVZHUHFRQYHUWHGWR'9'WRSURYLGHJUHDWHUDFFHVVLELOLW\WRVLJQL¿FDQWHYHQWV
involving St John in the 1930s.
Research
&XUUHQWUHVHDUFKLVIRFXVHGRQOHDUQLQJPRUHDERXWWKH¿UVW&RPPLVVLRQHURIWKH6W-RKQ$PEXODQFH
Brigade in South Australia, Mr A S Lindsay. In addition Society members answer many queries from the
public about past-serving St John members or events.
3UHVHUYLQJDQGFDWDORJXLQJLWHPV
During the year we have had the invaluable help of a part-time museum specialist, bringing an additional
layer of expertise to maintaining the collection. Some implementations include using acid-free storage
materials and cataloguing electronically.
National cooperation
The Historical Society liaises closely with the National St John Historical Society and contributes to
the annual St John Historical Seminar. In 2012 our presentation from focused on the background of an
intriguing item in our collection, Sir Hiram Maxim’s Pipe of Peace.
Volunteers
+LVWRULFDO6RFLHW\PHPEHUVJLYHJHQHURXVO\RIWKHLUWLPHNQRZOHGJHDQGH[SHULHQFHWREHQH¿WRWKHUV
16
Our heritage can be traced back to the days of
the first Crusades when the Knights of St John
(Hospitallers) cared for sick and injured pilgrims
travelling to Jerusalem some 900 years ago. Inspired
by the Knights in the 19th century a group of citizens
revived The Order of St John in England.
<#> Discovering, sharing and preserving our heritage for future generations
c1890
c1900
c1950
St John Ambulance was subsequently formed to put its ideals
into practice in the new industrial society, promoting the cause
of first aid for the sick and wounded through volunteer effort.
“Its Me...”
His Story
The Historical Society is frequently approached to
research information on former St John members,
often unearthing a long legacy of service to the
community.
26 Cadets
completed the proficiency badge ‘Knowledge of The Order’ which
involved visiting the museum and understanding our heritage.
Contribution into Australia-wide publication
“Celebrating Women in St John Ambulance
Australia” detailing the work done for St John
by 140 women over the last 130 years.
A full-page article on our history included in
monthly St John Newsletter “Open Airways”.
Readers have learned of many events and
people in our extraordinary history.
$6,000 HG ambulance
purchase price
brain
heart
stomach
kidney
Anatomical chart produced in 1886
One of the many fascinating items to be
found at the museum
In the St John Annual Reports for the years 1936
to 1943 Mr McArty is listed as an Honorary Life
Member of St John. At that time there were only 16
other people with Honorary Life Memberships, and
they were all doctors.
1 Professional Historian
41 members
1,860 hours
$51,057
One such example is Hector McCarthy (or McArty)
who was best known as “Sporting Mac”. Back in
the 1930s Sporting Mac established a holiday
camp near Policeman’s Point in the Coorong.
+HZDVVNLOOHGLQ¿UVWDLGIROORZLQJLQYROYHPHQW
with ambulance work in the Adelaide suburb of
Hindmarsh. In the south-east he became known as
“Doctor of the Coorong” being the only person with
¿UVWDLGNQRZOHGJHEHWZHHQ0HQLQJLHDQG.LQJVWRQ
He set up an ambulance station that he paid for
himself and ran voluntarily using his own vehicle.
He treated hundreds of casualties over a period of a
decade or more, and transported the most seriously
injured all the way to Adelaide on largely unsealed
roads.
Value of volunteering hours*
MUSEUM
Today
The movement spread to Australia in 1883 and has since
developed into the global organisation we know today. St John is
a Royal Order of Chivalry with the Queen as its Sovereign Head.
*Based on 2010 average wage rate by hour of $27.45 as published in ‘Economic Value of Volunteering in South Australia’ report by Duncan Ironmonger
17
<#>
Stakeholders
We engage with our stakeholders to further our
JRDORIPDNLQJ¿UVWDLGDSDUWRIHYHU\RQH¶V
lives and support our humanitarian mission.
We have direct relationships with a number
of stakeholders; our members, government
partners, event organisers, our supporters,
donors and employees.
We also have indirect relationships with
the broader community and it is this
JURXSZHPRVWLQÀXHQFHWRLQFUHDVH
WKHOHYHORI¿UVWDLGH[SHUWLVHDQG
community care in order to potentially
save lives, assist in the recovery
process and reduce the length of
visits to hospitals.
SA community
Should our State fall into harm’s way through a major incident or natural disaster,
the citizens of South Australia become priority stakeholders. We are part of
the state emergency management plan and will participate as part of a multiagency response to state emergency in relation to the medical management of
casualties.
Education and product consumers
7KURXJKWUDLQLQJFRXUVHVDQG¿UVWDLGNLWVDQGSURGXFWVZHVNLOODQGUHVRXUFH
LQGLYLGXDOVFRUSRUDWHVDQGLQGXVWULDOSDUWLFLSDQWVZLWKWUDLQLQJFHUWL¿FDWHV
LVVXHGDQGRI¿UVWDLGSURGXFWVLQWKHKDQGVRI6RXWK$XVWUDOLDQV
6$HYHQWJRHUV
Over 1 million patrons attend over 80 major events in South Australia each year,
making the South Australian events calendar the major stage for locals, interstate
and international leisure seekers. We were on-scene at 5,497 public events to
SURYLGHLPPHGLDWH¿UVWDLGUHVSRQVHSUHKRVSLWDOFDUHDQGLIQHFHVVDU\SDWLHQW
transport for the attending public.
Service recipients
We have a responsibility to provide responsive and relevant programs that meet
the needs of clients and service recipients. We evaluate our services to measure
need and value using a variety of tools and indicators including client surveys,
internal and external audits, and development of regional service delivery models,
all of which feed into our annual strategic planning.
18
<#>
Staff
We have a dedicated team of staff supporting our charitable purposes.
Potential recruits
l
tia
ten
po
ts
rui
rec
firs
t ai
dc
on
su
me
rs
SA
goers
event
We have a taskforce of
volunteers across South
Australia who are the driving
force behind our organisation.
ts
ien
p
i
c
re
tem
ys
s
re
ca
th
l
a
he
healthca
re sec
tertiary ed
ucatitor &
on
([WHUQDODJHQFLHV
For the planning, co-ordination and provision of community services we
maintain direct relationships with the following bodies through participation
in State advisory groups and committees, and formal Memorandum of
Understanding agreements:
SAAS, SAPOL, SA Health, State Government Home and Community Care
(HACC), Australian Government Commonwealth HACC Services, SES, MFS,
CFS, Surf Life SA, Marine Rescue.
SA Healthcare system
Patient care, social inclusion, and education programs strengthen individual
UHVLOLHQFHDQGFRQWULEXWHVLJQL¿FDQWO\WRKHDOWKDQGZHOOEHLQJERWKLQ
HFRQRPLFDQGVRFLDOWHUPVVLJQL¿FDQWO\UHGXFLQJGHPDQGRQWKHKHDOWKFDUH
V\VWHP2XUHFRQRPLFFRQWULEXWLRQLQUHODWLRQWR¿UVWDLGDQGKHDOWKFDUH
services alone totalled some $2,360,000 in net savings to emergency
departments.
volunteers
Volunteers
ce
vi
r
se
ex
te
rn
al
ag
en
ci
es
sa community
Community engagement through regular recruitment campaigns ensures
we maintain the capacity to deliver services to communities across
6RXWK$XVWUDOLD&DPSDLJQVDUHWDLORUHGWRUHÀHFWWKHYDULHGYROXQWHHULQJ
opportunities we can provide.
Healthcare sector and tertiary education institutions
na
tio
na
l bo
ard
(Universities/TAFE)
Members, particularly our youth, complete formal and informal training
which delivers foundation skills to the state’s next generation of healthcare
professionals.
te
bo
ar
d
external
rnal
e
t
staf f
in
st
a
State Board and committees
National Board and committees
Our Board and committees represent our members.
Our members are represented at a National level through appointments
to the St John Australia Board and Committees.
19
<#>
Funding
2012 Income sources
7%
:HDUHSULPDULO\DVHOIIXQGHGQRWIRUSUR¿WRUJDQLVDWLRQWKDWUDLVHV
UHYHQXHWKURXJKWKHVDOHRI¿UVWDLGSURGXFWVFRXSOHGZLWKWUDLQLQJ
as a registered training organisation. We also receive contributions
IRUWKH¿UVWDLGVHUYLFHVSURYLGHGDWHYHQWVDQGJUDQWVWRIXQG
community care services through HACC. A small percentage of
income is raised through fundraising, donations and bequests. A
strategy for the organisation is to increase this stream of income
with dedicated resources and goals to be established in the new
department of Programs and Community Engagement being
introduced in 2013.
We have an investment in a managed fund to preserve capital that
has been raised over many years and generate income to assist in
providing services to the community.
Investments
3%
Other income
9%
Grants
2%
Fundraising,donations
& legacies
5%
Event fees
$9,697,726
75%
Education &
products
20
<#>
2012 Funds spent
30%
First aid &
healthcare
services
$9,958,026
57%
Education &
products
10%
Social
inclusion
3%
Youth
development
patient tra
nsport
21
<#>
Our people
6W-RKQLVDERXWSHRSOHKHOSLQJSHRSOH
We are fortunate to have over 2,000 wonderful volunteers to help other people
in times of need. Whether they are providing First Aid at the local football game
or at the Royal Show, or helping an elderly client with her weekly shopping, or
working with other emergency service providers in dealing with a state-wide
emergency, our volunteers are the backbone of our organisation.
Our volunteers come from many diverse backgrounds, from countries across
the globe, from varied occupations, and ages, but they all have one thing in
common – their strong desire to help people within our community. As such,
we have a responsibility to ensure that our volunteers are properly supported
to allow them to focus on their very important roles.
To this end, a policy review commenced with the aim of unifying consistent
approaches to the way all members, volunteer and staff, conduct their
business. Further, considerable work has been conducted in ensuring that
counselling support is available to all members if and when required.
St John is now accredited with conducting criminal history checks in-house.
This has become necessary following the increased need for vigilance in
support of legislation, reinforcing our commitment to the wellbeing of all clients,
particularly children.
22
<#>
We are equally fortunate to have a group of hard working, committed and
professional staff, not only supporting our volunteers, but also providing the
EURDGHUFRPPXQLW\ZLWKKLJKTXDOLW\¿UVWDLGWUDLQLQJ
Working behind the scenes, our staff ensure that the vital services and support
the South Australian community sees as the face of
St John happens with minimum fuss.
A comprehensive leadership development program was rolled out, with the
target of all managers, team leaders and supervisors attaining a minimum
OHYHORI&HUWL¿FDWHLQ)URQW/LQH0DQDJHPHQW,QDGGLWLRQWRWKHQXPEHURI
leaders undertaking this training, a further 15 staff have continued undertaking
DYDULHW\RI&HUWL¿FDWHDQGFRXUVHVUDQJLQJIURP2FFXSDWLRQDO+HDOWK
Safety to Logistics.
The safety and wellbeing of members was a key focus for the year, with a
dedicated resource being assigned to this area.
Over the last 12 months there has been a strong focus on strategic and
business planning, and individual performance and development, which
ZDVUHÀHFWHGE\VRPHNH\FKDQJHVLQWKH(QWHUSULVH%DUJDLQLQJ$JUHHPHQW
approved and implemented this year. These changes allow for greater control
of outcomes at an individual level.
“Its Me...”
0DNLQJDJHQXLQHGLIIHUHQFHWRWKHOLYHVof others
Volunteers
Staff
2343 Volunteer Members
138 Paid Members
Richard Williams wears many hats including husband, father, grandfather, and
retired teacher, to name just a few. Richard is also a St John volunteer within
First aid & healthcare services, Community Care and Project Survival.
31%
38%
As a Community Care volunteer Richard was introduced to Narelle. They catch
XSPRVWZHHNVDQGVSHQGWLPHDWWKHQXUVHU\2I¿FHZRUNVDQG%XQQLQJVDQG
do everyday tasks like shopping for groceries.
Male
Male
Gender
Gender
62%
Narelle describes Richard as having similar interests and as being very
reliable, generous with his time and willing to venture to many different places.
)RU1DUHOOHDZRQGHUIXO¿HUFHO\LQGHSHQGHQWODG\ZKR5LFKDUGGHVFULEHVDV
“gutsy”, being part of Community Care helps her get out and about to do the
things she needs and wants to do.
69%
Female
Female
4%
1% 18-25
10%
Under 18
50-59
19%
18%
8%
40-49
10%
26-29
60+
60+
Richard was instrumental in the implementation of Project Survival. His role
as Coordinator includes recruitment and promotion of the service, along with
providing training to vulnerable members of the community.
9%
7%
30-39
30-39
Age
Age
6%
26-29
37%
Under 18
14%
30%
27%
50-59
40-49
18-25
32.98 Average age
9%
9%
10-20
20+
As with most volunteers, Richard does not seek reward or acknowledgment for
his volunteering work, and when asked what volunteering means to him Richard
replies:
“I get a chance to return something to the community and it’s very rewarding”.
When asked for advice for prospective volunteers Richard says, “Look around –
\RX¶OO¿QGVRPHWKLQJJUHDWWRGR´
47.30 Average age
14%
10-20
5%
20+
17%
16%
5-10
0-1
26%
0-1
Tenure
20%
Tenure
5-10
13%
3-5
24%
20%
27%
2-3
2-3
3-5
6.35 Average tenure
5.22 Average tenure
23
<#>
Members of The Order of St John
Deputy Prior
His Excellency K Scarce
AC CSC RANR
Bailiff Grand Cross
Professor V R Marshall
AC
.QLJKW'DPH
Dr B E Ancell AM
Dr P A Arbon
Mr B J Bartlett PSM
Dr F H Bridgewater OAM
Mr G L Coombes AM
Mrs M K Corkhill
Dr J L Crompton RFD
Mrs L A Dansie
Dr G A Davies
AM RFD ED JP
Mrs R Denham
Lt Gen Sir D Dunstan
Dr R M Edwards
Dr B J Fotheringham AM
Mr R J Greig OAM
Mr D C Heard
Mrs M Jackson-Nelson
AC CVO MBE
Mr V W Kollosche
Sir E Neal AC, CVO
Lady Neal AM
Mrs M A Nunn
Mrs E Scarce
Mr A J Watt LVO QPM
24
<#>
Commander
Mrs A L Andersen
Mr B G Battersby
Mr R S Beahl
Mr P A Bird
Mr G B Brewer
Mr D J Bridges
Dr R Britten-Jones AO
Mrs G J Curtis OAM
Mr K W Dansie
Mr D V Degiglio ASM
Mrs E M Doman OAM
Lady Dunstan
Dr J S Flett AM
Mrs C Gerner
Mr P R Gill
Mrs M E Gove
Mrs S R Hall
Mr P R Hawkins
Dr F F Heddle OAM PO
Mr N R Hender BEM
Mr V Humeniuk
Mr P W Lorimer OAM
Dr S T Mcgovern
Mr V Pavlik
Miss K M Peach
Mr J A Rawes OAM
Mr B J Rayson
Mr L W Rogers
Mr H T Rogerson
Mr R G Schilling
Mr S P Sperou
Mr D D Thomas OAM
Mr G A Woods
Mr C G Wright
Dr J F Young
Chaplain
The Right Rev I George
AO LLB
The Right Rev K Rayner
AO
2I¿FHU
Dr I Aarons
Dr B G Alcorn
Dr C O Auricht
Mrs M K Baker
Mr B Ballard
Mr C J Beames
Mrs M Beard
Mr A C Bennett
Mr J Berry
Mr G W Bone
Mr D E Bray
Mr A G Britton
Mr F A Butler
Mr P Butler
Mr C J Campbell
Mrs V E Cates
Mr I Coburn
Mrs P Cohen
Mr N S Copley
Mr J L Cronk
Mrs L M Danzo
Mrs T Davies
Mrs N J Day
Miss B L Delaine
Mr R M Dippy
Mr D A Dry
Mr J J Dudzinski
Mr A J Edge
Miss L N Fahey
Miss J F Feast
Mr A M Ferguson
Dr A A Gazard
Mrs W M Gibson
Dr J E Gilligan
Mr J Goodburn
Mr L R Gregurke
Mrs D E Greig OAM
Mr G H Hambling
Mrs M A Hampel
Mrs C A Hawkins
Mrs S E Hayes
Mr B M Haynes
Mr T J Haysman
Mrs D Hodgson
Mr C J Hunter
Mr M A Hyde AO APM
Mr A J Inglis
Mr W G Jackson
Mr R Jeisman
Mrs P A Kakoschke
Mr C D Lemmer ASM
Mr E B Lock
Mr R M Luscombe
Mrs M K Lynn
Miss R A Mac Krell
Mrs C Maidment
Mr P Malycha
Mrs N Mann
Mrs J S Marshall
Mr W J Martin
Mrs E Matters
Mrs J McLachlan
Mrs J O McLean
Mr R McNeil
Mr R F Menadue
Dr C G Mills
Mr R W Mitchell
Mr C Moore
Mr J E Ness
Mrs P B Niemann
Mr M V Norman
Mr R B Nunn
Mrs P A Osborne
Mr B P Paterson
Mr R E Pedler
Mrs C F Pedler
Mr I G Pole
Mrs L D Pole
Mr A N Powell
Mrs P M Pudney
Mrs L D Richards
Mr A J Roney
Mr K V Rowley
Mr C L Ryan OBE
Mrs T C Sandercock
Mr I A Schunke
Mrs B Seaton
Members of St John, if they give long and meritorious service to the
organisation can be admitted to The Order of St John. This is a great
honour and the names listed represent our South Australian members.
Mrs E P Simpson
Mrs K E Stubing
Dr W D Symes
Mr H J Tornaros
Mr R J Toshach
Mr R W Tuohy
Mrs E W Unger
Mr I Walsh
Mr A C Warren
Mrs F E Watt
Mr M H Whimpress
Mrs S M White
Miss J Whitehorn
Dr J A Williamson
Mr W J Wills AM
Mr R E Wright
Dr C J Zeitz
Dr K M Zeitz
Member
Mr R J Adams
Mrs D B Allen
Mr G L Allen
Mrs J A Allen
Mrs A M Amos
Mr J A Anderson
Mr D B Anderson
Dr J S Anderson
Mr R Apted
Mr I M Archibald
Mr D H Armstrong
Mr R W Arthur
Mr K W Bailey
Dr H J Bailey
Mr J P Bailey
Mr L R Baker
Mr G L Baker
Mr P G Barrett
Mr A A Bartholomaeus
Mr A Bastian
Mrs B D Bastian
Miss K M Bastian
Mrs E M Batten
Mr H J Bear
Mrs K L Bear
Mr H Becker AM
Mrs R J Begg
Mr D J Bell
Mr R K Bell
Mr E L Bentley
Mr R H Berlin
Mrs J M Best
Mr G S Bigwood
Mrs E J Birchmore
Mr R A Bird
Mr J R Bissett
Dr R B Black
Mrs D M Bleby
Mr S Bolton
Mrs J V Bootes
Mr G Bottcher
Mrs P A Boucher
Mr D W Boundy
Mrs M E Boundy
Mr M A Bourn
Mr D Bower
Mrs L D Brooks
Mr R J Brooksby
Miss C G Brown
Mr D S Bryant
Ms L J Burford
Mrs J E Burgess
Mr J B Burnley
Mr A Burns
Mr E C Burns
Miss T Butler
Mr H D Button
Mr C J Campbell
Mr P Carden
Mrs R Catford
Mr J J Chadwick
0LVV%$&KDW¿HOG
Mr G H Chibnall
Mr M N Christie
Mrs B L Clements
Mrs L R Clyde
Mr J L Cockshell
Mrs I T Collier
Mr K A Collins
Mrs M E Combe
Mr P E Conrick
Mr R G Cook
Mr P G Cook
Mrs B J Coombs
Mr P Corkhill
Mr J D Corkhill
Mrs M F Corkhill
Mr J Corner
Mrs R J Corner
Mrs R H Cornwall
Mr F H Court
Mr I G Cox ASM
Mr P L Crompton
Mr K L Cunningham
Mr R W Curtis
Mr D L Daff
Mr P L Daniell
Mr G C Davey
Mr B C Davey
Mrs P J Davidson
Mr D G Davill
Mrs V E Davill
Mr L N Day
Mrs B D Debono
Mr M C Denham
Miss C L Destro
Miss T L Dewick
Mr M Diamond
Ms S A Dippy
Mr J Ditcham
Mr M R Doyle
Mr J Dyer
Mr J L Dyett
Mr G G Edmonds
Mr J A Eglinton
Mrs H K Elix
Mrs L E Elles
Dr M P Fernandez
Mr E A Ferrarese
Mr G J Finckler
Mr G S Forster
Mr W M Foster
Mr P J Foster
Mr L B Francis ASM
Mr R L Francis
Mr P F Franklin
Miss R E Freeman
Dr P Gartrell
Mr M Gates
Mr L Gersch
Mr G Getzin
Mr G A Geyer
Mr J N Gifford
Mrs N K Gilboy
Mr D Gittins
Mr G C Gobbett
Mr R R Gogler
Mr B J Goldsworthy
Mr I M Gordon
Mrs C A Goulter
Mr A J Graham
Mrs P A Graham
Mr N R Gray
Mr J E Green
Mr D C Gregory
Mrs D G Gregory
Mr L M Greig
0UV/(*ULI¿Q
Dr W M Griggs
Mrs E J Groom
Mr L P Gurney
Mrs T J Haeusler
Mr B Hage
Mr K B Hall
Mr M L Hancock
Mr R L Hancock
Mrs E V Hancock
Mrs R Handley
Mr E J Harding
Mr G J Harvey
Mrs L J Hawke
Mrs E J Haythorpe
Mrs J B Heard
Mr P F Hennekam
Mr J A Herbert
Dr D K Hewitson
Dr P D Heysen
Mr P J Hill
Mr J Hill
Mr B M Hill
Mr G N Hillman
Mrs M A Hilton
Mr K V Hodgson OAM
Mr J Holland
Mrs B E Holland
Mr R B Holt
Mr M P Horsman
Mr K A Hosking
Mr G J Howard
Miss J Howe
Mr S G Humphrey
Mr C F Humphreys
Mr K J Hurrell
Mr C J Ireland
Mr P Jackson
Mr J Jaensch
Mrs J D Jaensch
Mr N D James
Mrs M Jeisman
Mr J E Jennings
Mr N P Johncock
Mr R M Johnson
Mr E J Jones
Ms T S Judd-Ireland
Mr L A Kay
Mrs B J Keller
Dr A R Kellie
Mr I R Kellie
Mr P R Kershaw
Mrs A M Kester
Mr K C Kettle
Mr M L King
Mr L D Kinloch
Mr G A Kirby
Mr L E Klemm
Mrs K Kruys
Mr K G Kurtz
Mr B R Lablack
Mr P F Lacey
Mrs K A Lancaster
Dr L H Lane
Mr P S Langdon
Mr R E Larsen
Mr G R Laxton
Mr R C Leesong
Mr M M Lewis
Mr L L Lindholm
Dr J T Linn
Mr T D Liston
Mr P J Little
Mr S B Loechel
Mr L G Lucas
Mr C R Luders
Mr N MacKinnon
Mr J Mackison
Mr J Magor
Mrs J Male
Mr T B Maloney
Mrs M C Manser
Mrs K H Marles
Mrs B Marrett
Dr S H Martin
Mrs M D Martin
Dr C P Mattner
Miss H L McAllister
Mrs L D McCallum
Mrs G J McCallum
Mrs B McCausland
Mr A E McDonnell
Mr W E McDougall
Mr J A McGoogan
Mr J W McKeough
Dr G R McLean
Mr J M McLellan
Mrs J E McLellan
Mrs M McLennan
Mrs I M McManus
Mr A F McPhail
Mrs L M Menadue
Mr A K Menzel
Mr H A Menzies
Dr N J Mitchell
Mr J Moar
Mr N C Modistach
Mr S D Mooar
Mr D A Moore
Mrs S K Moore
Mrs C Moore
Mr J G Morley
Mr G H Morrison
Dr R I Murdoch
Mr P Murphy
Mr D J Murray
Dr M E Nancarrow
Ms C Neate
Mr D J Nicolle
Mrs N Noble
Mr D Norman
Mr P A Norman
Mr R J Nuske
Mr T N Oakley
Mrs C L Oaks
Mrs J P Oates
Mrs E N Obst
Mrs B J O’Daniel
Miss A C Olsen
Mr D F Opperman
Mr A L Orrock
Mrs M Oudshoorn
Mr R K Owens
Mr K J Packer
Mrs P O Packer
Mr K D Parbs
Mr R T Parkinson
Mr K S Parslow
Mr J A Parsons
Mrs E Patterson
Mrs B L Pearse
Mr R K Pearson
Mrs J B Pedler
Mr D M Phillips
Mr T I Pilgrim
Mrs P G Playford
Mr J T Pohl
Mrs B Pohl
Mr G R Polglase
Ms K A Poulish
Mr D N Pratt
Mr J H Pringle
Mr W Prowse
Ms R J Puckridge
Mrs C Rae
Mr I Rae (Snr)
Mr E A Rathjen
Mrs P A Ratsch
Mrs A J Raven
Mrs E A Rayner
Mr G J Rayson
Mrs P Richards
Mr B Roberts
Mrs A Roberts
Mr G I Robertson
Mr K J Robson
Mr P G Rodda
Mrs J M Rogers
Mr J J Ronan
Mr F W Rosenow
Mr H D Rowe
Mr S A Ruddock
Mr P S Ryan
Mr J A Ryan
Mrs B Schache
Mrs A T Schapel
Mr M J Scott ASM
Mrs M Seager
Mrs M J Shipard
Mr A G Sims
Mr I J Sinclair
Mr R L Smith
Mr R C Smith
Mrs J Smith
Mrs G A Sperou
Mr W H Spratt
Mr M J Stanton
Mr W J Stevens
Mr D A Stevenson
Dr I I Suter
Mrs M H Swan
Mr T J Sweeney
Mr W V Tapscott
Mrs H M Thom
Ms R A Thomas
Mr M G Thompson
Mr J H Thompson
Mr R G Thompson
Ms H J Thompson
Mrs R J Thompson
Ms C J Thompson
Mrs E Thomson
Mrs Y M Thomson
Dr F L Thyer
Mr D A Tilley
Mrs T M Tilley
Mr A W Todd-Egglestone
Mrs A M Todd-Egglestone
Mr A P Tomney
Mr A Tonkin
Mr D R Truran
Mrs H F Tucker
Mrs G E Tulett
Mr D L Turner
Mrs G M Turner
Mrs E P Tyler
Mr I R Uppill
Mr G D Usher
Mr H L Van Giesen
Mrs V Van Hees BEM
Mr T Van Vugt
Mr J L Victory
Mrs L J Walford
Mrs B J Walker
Mrs J A Walker
Dr J S Wallace
Mr S J Walter
Mr D W Ward
Mrs G A Ward
Mr E C Warr
Mrs S M Warren
Mrs B Weeks
Mrs B A Wegner
Dr W Weightman
Mr L J Weinert
Mr C J Westbury
Dr M A Wheaton
Mrs P Wheeler
Mrs K Whitelaw
Mrs R Whittle
Mr B T Whyte
Mrs E R Wiebrecht
Mr L E Wigg
Mrs F L Wigney
Mr S R Williams
Mrs M A Wilson
Mrs M A Wohling
Mr J Woodhouse
Mrs B L Woods
Mr R B Woodward
Mr M J Woollard
Mr B R Wright
Mr F C Wright
Mrs J M Wright
Miss P T Wright
Mrs E Wright
25
<#>
Service Awards
Operations
7th Bar/
4th Gilt 47 years
Peter Hawkins
Helen Lowrence
Harold Tornaros
6th Bar/
3rd Gilt 42 years
Malcolm Doyle
Alison Gazard
/RUUDLQH*ULI¿Q
5th Bar/
2nd Gilt 37 years
Alison Gazard
Dianne Kemp
John McCallum
Wayne O’Donnell
Christopher Voigt
4th Bar/
1st Gilt 32 years
Bradley Cock
Graham Cugley
John Lowrence
Colin Moore
3rd Bar 27 years
Nigel Abbott
Andrew Bastian
Bradley Cock
Betty Debono
Patrick Fitzpatrick
Colin Ireland
Christine Trainer
26
<#>
2nd Bar/
22 years
Grant Geyer
Rachel Ireland
William Kerry
Roslyn Lohmann
1st Bar/
17 years
Lynette Brooks
Kenneth Cowburn
Tamara Dewick
Grant Geyer
Andrew Gilboy
William Kerry
Rachel Ireland
Margaret Jaeger
Catherine Maria
Shane Mooar
Richard Semmler
Sue Sydenham
Christine Thompson
Kenneth Wyatt
Bernard Whyte
Service Medal/
12 years
Linda Aitchison
Arthur Anderson
Veronica Anderson
Susan Earles
Roger Elsworthy
Julie Frost
Ken Garrow
Volunteer & member
thank you
Melanie Gilgen
Peter Hawker
Patricia Holmes
Kelly Moffat
Margaret Mountford
Cheryl Rae
Maxine Starks
Lorrae Summers
Cadets
Cadet Leader of the
Year
Sarah Guerin
Cadet of the Year
Megan Edwards
The Mark Compton
Prize
Jessica Knott
1000 Hours Award
Tammy Maria
*UDQG3ULRU¶V%DGJH
James Hunt
Ellie Rusden
Sam Tiller
Joshua Doyle
Claire Grant
Megan Yarrow
Hannah Russell
Sarah Guerin
Miriam Russell
Megan Edwards
Ethan Klobucar
Cameron Yarrow
Community care
Medal 12 years
Peter Bing
Dawn Elliss
9 Years
Diana Caddy
Wendy Marrett
Margaret McNamara
7UDLQLQJ
Robert Britten-Jones
Award
Doug Dippy
Commendations
Customer Service Team
Natalie Ashcroft
Fairlie Crozier
Scott Loechel
Tammy Dewick
Hilary Barber
Noel Hender
Our organisation is founded on the great spirit and
overwhelming generosity of all our members.
Our front line volunteers, our respected members of The Order
of St John Ambulance who have often contributed a lifetime
of service, our youth members that bring such vibrancy to the
organisation and the many who support fellow volunteers,
our dedicated staff, and also our Board members who freely
donate their time and professional expertise - you make us
who we are.
St John’s valued services within South Australian communities
could not be achieved without your great energy and
commitment. Thank you for your tireless work supporting our
community, for placing the needs of others before your own,
and for giving so freely.
Your efforts are not taken for granted. The community,
businesses and indeed the South Australian Government
places high value on your work, and constitute one of our
state’s most prized assets.
To all St John people, staff, volunteers and friends thank you
for your contribution towards the success of our amazing
organisation.
Sponsors & supporters
Thank you to the many generous individuals and organisations that have supported us this
\HDUZLWK¿QDQFLDODQGLQNLQGVXSSRUW
Commonwealth, State and Local Government authorities
We record our appreciation for the assistance received. Your support has allowed us to
move forward in our commitment to help the people of South Australia.
Volunteers and their families
Sincere gratitude to the families and workplaces of volunteers for continuing to support
them - St John simply wouldn’t exist without them.
&RPSDQLHVRUJDQLVDWLRQVDQGLQGLYLGXDOV
We record our appreciation to the following companies, organisations and individuals who
have provided assistance during the year:
Adelaide Entertainment Centre
Adelaide Showground Farmers Market
Australian Executor Trustees Ltd
Adelaide Fringe
Big Day Out
City Bay Fun Run
City of Holdfast Bay
Clipsal 500 Adelaide
CMV Foundation
Fasta Pasta
Fay Fuller Foundation
Ice Hockey SA
Morgan Motorcycle Club
Northern Mountain Bike Club
Oakbank Racing Club
Royal Agricultural & Horticultural Society of SA
Roundhouse Entertainment
SA Tourism Commission
SA Harness Racing
SA Cricket Association
SA German Association Inc
SA Jockey Club
SA Lotteries
SANFL
Simon Rountree, Camp Quality
South Australian Jockey Club
Southern District Car Club
Sporting Car Club of Port Pirie Inc
Tennis SA
The Lions Club
Weber Bros Circus
WOMAD Foundation
7KHIROORZLQJLQGLYLGXDOVPDGHD%HTXHVWWR6W-RKQLQWKHLU¿QDO:LOODQG7HVWDPHQW
Community Support Partners
We recognise those companies who have committed to supporting
St John as a Community Support Partner:
Work Zone
MBA Financial Strategists
Seeley International
RPC Pipe Systems
De Bruin Group
Resthaven Incorporated
Romeos Retail Group
Environmental & Biodiversity Svc
CBC Australia PL (CBC Bearings)
Sureway Employment & Training
Greening Australia
International Linen Service PL
Silver
Lawson Risk Management
Zippy’s Cleaning & Maintenance
Vote of Thanks
St John conveys special recognition for
service to The Order through a Priory
Vote of Thanks issued to the following:
Arno Bay Progress
Clean Seas Aquaculture
Robert Rehn
Judith Dawson (Estate)
Simone Pearce (Estate)
Oliver & Stella Raymond Trust
27
<#>
It’s Me... (at a glance stats)
Members
1,043
135
863
437
543
41
11
73
2010/11
First aid and healthcare services adult volunteers
907
First aid and healthcare services volunteer trainers*
120
Cadets and juniors
751
Social inclusion programs adult volunteers
410
Members of The Order
564
Historical Society members
42
Youth Council members
10
Staff (full time equivalent, including paid Trainers)
68
4XDOL¿FDWLRQV (Volunteer First Response)*
404
260
521
46
151
Preliminary First Aiders
190
First Responders
584
Healthcare Professionals
32
104
Locations*
43
33
76
8
26
7
28
<#>
First Aid and healthcare services adult Divisions
50
Cadet Divisions
34
Total Divisions
84
Regions
Public training locations
Community Care geographic locations
%XUQVLGH0DULRQ(Q¿HOG1RUZRRG1RUWKHUQ:HVWHUQ2QNDSDULQJD
152,164
92,482
33,005
2010/11
(YHQW¿UVWDLGGXW\KRXUV
Training hours
72,950
Community Care hours
37,348
9DOXHRIYROXQWHHULQJKRXUV**
$6,715,533
$905,987
$7,621,520
First aid and healthcare services
$4,626,341
Social inclusion programs
$1,025,203
Total value of volunteering hours
$5,651,543
Communities helped
427
First Aiders
Advanced Responders
Volunteer hours*
8
24
7
5,497
579
Events and emergencies attended*
Community Care clients
4,627
579
Education and products
331,406
46,495
$1,542,123
3XEOLFFRPPXQLW\¿UVWDLGWUDLQLQJKRXUV
&HUWL¿FDWHVLVVXHG
First Aid kits and equipment in South Aussie homes,
workplaces and cars
$1,599,646
Public training locations
KADINA
MOUNT GAMBIER
BALAKLAVA
PORT LINCOLN
ROXBY DOWNS
GAWLER
CLARE
ELIZABETH
WHYALLA MURRAY BRIDGE
ANGASTON
MODBURY
ARDROSSAN
SEMAPHORE
BARMERA
(PT ADELAIDE)
PORT PIRIE
MOUNT BARKER
CAMBELLTOWN
PROSPECT
WOODVILLE RENMARK MILLICENT
ADELAIDE CBD
NARACOORTE
ADELAIDE ZOO
LOXTON
LOX
CAMDEN PARK
(WEST TORRENS)
GLENELG
BRIGHTON
(MARION)
UNLEY
BLACKWOOD
NOARLUNGA
VICTOR HARBOR
First aid and healthcare services and
Cadet Divisions
WAIKERIE
MALLALA
RIVERTON
RENMARK
PORT LINCOLN
KAROONDA
KADINA
CLARE
WHYALLA
BALAKLAVA
MURRAY BRIDGE
$2,360,000
$170,000
$30,000
$5,270,000
Net savings to emergency departments
Time saved not going to hospital
Reduced pain and suffering
Lives saved
$7,800,000
7RWDO¿UVWDLGSURYLVLRQ
$6,190,000
$6,280,000
Value of services provided
$12,500,000
7RWDO¿UVWDLGHGXFDWLRQ
Value of healthy life gained
ANGASTON
BARMERA
PORT PIRIE
MOUNT BARKER
PORT AUGUSTA
GOOLWA
NARACOORTE TAILEM BEND
MOUNT GAMBIER
PENOLA
LOXTON
LOX
ARNO BAY
NARACOORTE
GAWLER
ELIZABETH
SALISBURY
MODBURY
SEMAPHORE
(PT ADELAIDE)
CAMBELLTOWN
PROSPECT
WOODVILLE
CAMDEN PARK
(WEST TORRENS)
UNLEY
MITCHAM
GLENELG
MARION
BLACKWOOD
HAPPY VALLEY
MORPHETT VALE
MOR
STRATHALBYN
STR
YANKALILLA
Y
VICTOR HARBOR
Economic contribution in South Australia
$70,000
$990,000
$8,700,000
$3,900,000
$12,600,000
Community Care geographic locations
(Metropolitan Adelaide)
Northern
Enfield
Burnside
Norwood
Western
Marion
84.2
$23,800,000
3XEOLF$FFHVV'H¿EULOODWLRQ
Community care
Direct gross output
Indirect gross output
7RWDOJURVVRXWSXW
Total employment (persons, FTE)
Total economic value
1RWHWRWDOH[FOXGHVFRPPXQLW\FDUHDQG¿UVWDLGWUDLQLQJVHUYLFHVDVWKHVHDUHFRXQWHGXQGHUJURVVRXWSXW
Source: The economic and social contribution of St John Ambulance Australia 2008-09 report by Access Economics
Onkaparinga
29
<#>
*Based on calendar year (2011/12 - 1st January to 31 December 2011 ; 2010/11 - 1st January to 31 December 2010
**Calculations for 2010/11 and 2011/12 based on 2010 average wage rate by hour of $27.45 as published in ‘Economic Value of Volunteering in South Australia’ report by Duncan Ironmonger
...But it could be you!
Volunteer
9ROXQWHHUV¿QGUHDOMR\LQKHOSLQJSHRSOH7KH\
give freely of their time, energy and skills to make
a genuine difference to the lives of others. Whether
you prefer one-to-one connections, enjoy being out
and about, or would rather be behind the scenes
there’s a volunteer experience for you.
Make a donation
If you believe in the positive work of St John please
show your support by donating to the organisation.
You can choose to make a regular gift, single
donation or a bequest. Whatever you give will
go directly to supporting the work of volunteers.
` Visit www.stjohnsa.com.au/donate
or call 1300 360 455
Staff team
*HWPRUHRXWRI\RXU$VDQRWIRUSUR¿W
organisation our staff work hard to ensure our
organisation is in the best possible shape to
provide sustainable and relevant programs, and
support volunteers in our humanitarian work for the
South Australian community.
` Visit careers www.stjohnsa.com.au/home/careers
` To give a little back www.stjohnsa.com.au/getinvolved or call 1300 360 455
Get the skills to save a life
*UDEDÀUVWDLGNLW
Make sure you have the right kit to hand in case of
emergency. Resources in homes, cars and workplaces
are vitally important to community resilience.
` Find the right kit for you visit www.stjohnsa.com.au/shop
or get some expert advice on 1300 360 455.
30
<#> Support St John and positively connect to your community
%HFRPHRQHRIWKHPDQ\6RXWK$XVWUDOLDQVZKRKDYHWKH¿UVWDLG
skills to help a loved one, friend or passer-by. In many cases death
RUVHULRXVLQMXU\FDQEHDYRLGHGZLWKVRPHEDVLF¿UVWDLGLQWHUYHQWLRQ
` Find the right course www.stjohnsa.com.au/training
or call 1300 360 455.
(GXFDWLRQDQGSURGXFWVIXQGRXUFRPPXQLW\VHUYLFHV¿UVWDLG
FDUHIRUWKHSXEOLFDWHYHQWV¿UVWDLGHGXFDWLRQLQLWLDWLYHVIRUWKH
underprivileged, social inclusion programs for the isolated, and
youth development programs.
Glossary
ASQA – Australian Skills Quality Authority
CFS - Country Fire Service
DCSI – Department of Communities and Social Inclusion
DoHA - Department of Health and Ageing
FTE - Full time equivalent
HACC – Home and Community Care
MFS - Metropolitan Fire Service
MOU – Memorandum of Understanding
RTO – Registered Training Organisation
SAAS - SA Ambulance Service
SA - South Australia
SAPOL - SA Police
SACFS - SA Country Fire Service
SES - State Emergency Service
TGA – Therapeutical Goods Act
St John - St John Ambulance Australia SA Inc
St John Australia - St John Ambulance Australia
31
<#>
St John Ambulance Australia SA Inc
Incorporated under the Associations
Incorporation Act 1985
ABN 42 947 425 570
85 Edmund Avenue Unley South Australia 5061
T: (08) 8306 6999
F: (08) 8306 6995
W: www.stjohnsa.com.au
<#>