Big Brothers Big Sisters of Canada, Rapport, Issue One 2005
Transcription
Big Brothers Big Sisters of Canada, Rapport, Issue One 2005
Big Brothers Big Sisters of Canada Issue One 2005 AIM Trimark Invests in Bowl for Kids Sake! Photo: Bowl for Kids Sake rolls out from February through April in a community near you! Visit www.bowlforkidssake.ca and register to bowl or sponsor a bowler CISCO Systems Connects Canada’s Kids Alumni on Parliament Hill! New Programs g Fuel Agency Growth Calgary’s Between Generations CIBC Youthvision Sudbury Little Brother Awarded Scholarship ent’s C ir Pr CIBC AOL CANADA RBC FOUNDATION BMO FINANCIAL GROUP CISCO SYSTEMS INC. SOCIAL DEVELOPMENT CANADA THE KEG SPIRIT FOUNDATION THE MUTTART FOUNDATION MASTERCARD CANADA AIM TRIMARK c le Sh id es Connecting Canada’s Ca Kids! C isco Systems Canada recently launched a unique partnership between Big Brothers Big Sisters of Canada and Boys and Girls Clubs of Canada that will help to connect member agencies across Canada. By harnessing Cisco’s human and technological resources, Cisco will be helping Big Brothers Big Sisters of Canada and Boys and Girls Clubs of Canada realize the benefits of an Internet Protocol (IP) Communications network, touching the lives of 170,000 children in 800 communities across the country. This state-of-the-art communications technology will enable Big Brother Big Sister agencies to hold elearning training sessions, video conferences and collaborate through online resources. “We are excited about the potential of the Cisco Canadian Children’s Alliance to strengthen the ability of our staff and volunteers to help children in need,” states Trish Barbato, Chair of the Board for Big Brothers Big Sisters of Canada. “E-learning is just one example of how stateof-the-art communications technology can empower and strengthen our organization. 2 Cisco Systems building coast-to-coast network to connect Canada’s children With a national network that supports e-learning we could quickly and effectively train thousands of staff and volunteers in our 170 local agencies across Canada.” Implementation of the Cisco Canadian Children’s Alliance includes three distinct phases including the installation of Cisco Secure Agent (CSA) to help agencies protect against online viruses and attacks, establishing network architecture to support video conferencing, and eventually launching secure e-learning and video conferencing. This implementation process is expected to take up to three years. Ultimately, these unique technological capabilities will help our organization enhance knowledge management and best practice sharing. In addition to donating their technological expertise, Cisco will be working with Big Brothers Big Sisters of Canada in numerous other areas including leadership involvement, fundraising and volunteer assistance. “We’re very grateful to be a part of the Cisco Canadian Children’s Alliance,” states Harry McAvoy, Vice President of Advancement at Big Brothers Big Sisters of Canada. “Connecting member agencies from coast-to-coast will be a revolutionary step for our organization, and the possibilities are endless. This is a very exciting partnership for Big Brothers Big Sisters of Canada and we’re proud to be working with Boys and Girls Clubs of Canada to achieve a common goal of helping Canada’s youth reach their full potential.” We thank Cisco Systems Canada for reaching out to support Canada’s children. Big Brothers Big Sisters of Canada is proud to list Cisco Systems Canada as a member of our President’s Circle. Between First Calgary Savings and Big Brothers and Big Sisters of Calgary and Area team up to bring smiles to children under its new Between Generations program. Generations B etween Generations is an in-school mentoring project that matches children with volunteer senior mentors. It is the result of a co-operation between First Calgary Savings and Big Brothers and Big Sisters of Calgary and Area, and it is bringing smiles to young children throughout our city. “The little boy I work with is in Grade 2. Cute as a button. He’s a bit quiet right now, but loves to play games. When I first started to play games with him, I was going easy so he could win and build up his ego. But that little rascal can beat me now even when I’m trying,” says Lynn Nishimura, a Between Generations volunteer at Falconridge School. If Lynn’s name sounds familiar, it is because until last year she was the official spokesperson and chair of the Calgary Board of Education. Prior to that, she was a school board trustee for six years and a schoolteacher until she retired in 1998. What prompted her to switch the Board’s top position for mentoring two children? “It was time for a change. I just felt I wanted more time for myself and my family,” Lynn says. “As a trustee, you’re making very global decisions that have a huge impact on the system. The nice thing about this is that you’re having impact on one person. So it’s very, very different, but you still have a connection with the education system and the kids.” When Lynn heard about Between Generations, she liked the idea right away, especially since Falconridge School was close to home and she already had a connection to it (her granddaughter attends). She called Big Brothers and Big Sisters and they arranged for her student matches, selected by teachers on the basis of who they thought may benefit from interacting each week with a mentor. And the rest has been playtime. Between Generations isn’t specifically about helping children with their math or science. It is about spending time with a child – much like grandparents do with their grandchildren. It is about a non-critical, accepting and positive adult having fun, playing games, telling stories or making scrapbooks each week, rain or shine, with an elementary student. “I think there is something that happens between an older adult and a younger child,” Lynn says. “There is a special kind of bond there that is different from the parent bond. continued on page 4... 3 Between Generations...cont’d Certainly not as important, but it’s a different kind of a relationship. It’s not somebody who has expectations about what the child should be.” And the benefits go both ways. When Lynn worked as a teacher, her school ran a parent volunteer program. She recalls roping in her own parents each year and seeing the joy it brought them and the sense of being needed by someone outside of the family. Volunteer Program when it was facing budget cuts. The program ran at a very grassroots level for nearly a decade, but we were finding it difficult to support and grow the program. Two years ago, we began to look at how we could take that program to the next level. So we sat down with Big Brothers and Big Sisters, whose expertise in the mentoring field we highly respect.” day, every child will have a Between Generations mentor. Ultimately, the success of Between Generations comes down to its volunteers. The main challenge of growing the program is finding volunteer mentors. The need is always there. But some seniors may think, “I’m not a teacher. What can I do?” To this, Lynn says, “The only thing you need to bring is a The age-old practice of ew Programs like Calgary’s Between Generations help to fuel mentoring appears to be agency growth. By embracing new ways to provide mentors to gaining in importance in children, Big Brothers Big Sisters can meet our strategic goal of our culture once again. serving 100,00 children and youth by our 100th anniversary in 2013! Among organizations that promote mentoring, Big Sharon Moore, executive Brothers and Big Sisters of love of children and be willing director, Big Brothers and Big Calgary and Area celebrates a to spend the time.” Sisters of Calgary and Area, says long history of the profound We can never know the full impact a caring adult has on a Between Generations is the result value of a caring mentor to a younger person. Similarly, First of two organizations sharing a child. But there are stories. similar passion: “First Calgary Calgary Savings’ reputation They are told by parents and Savings had the vision for the in the city goes beyond its by teachers. They tell of how financial strength. It is known original grandparent program the child pays more attention for its commitment to learning and the experience with it, and in class, how he or she has we formalized the process.” and to children. gained in confidence, how he This or she is happier. Story by Paul Stastny, originally presented in the Calgary First Savings pooling “For me, the highlight is 2004 Annual Report. Abridged version reprinted with permission. of skills walking into a classroom very has quietly and looking over the given the program its successful Janice Iverson, manager of sea of kids, trying to pick launch last year. With the community investments at out my little one,” Lynn says. pilot of 30 children and fifteen First Calgary, explains how “Then suddenly, he’s standing grandparents matched in four Between Generations came in front me. A big smile on his about: “Years ago, First Calgary schools throughout the city face. You know he’s excited at the end of 2004, Sharon Savings stepped forward to about being with me, and I’m take on the CBE’s ‘Grandparent expects to triple those numbers feeling the same.” in 2005. The goal is that, one N 4 AIM Trimark Invests in Canada’s Kids AIM Trimark making magic happen with Bowl for Kids Sake support B ig Brothers Big Sisters of Canada is thrilled to add AIM Trimark Investments to its list of generous corporate partners supporting Canada’s children. AIM Trimark has made a substantial commitment to be the national partner of our Bowl for Kids Sake event. Bowl for Kids Sake is one of Big Brothers Big Sisters longest running fundraisers and as a national partner, AIM Trimark is supporting this event in a number of unique ways. The support of AIM Trimark has enabled Big Brothers Big Sisters of Canada to hire a full-time Bowl for Kids Sake Director who will work to support member agencies across Canada with their events. The partnership has also helped us develop various branded marketing materials like posters and pledge sheets and will help us secure national media coverage for the event in the coming years. One of the most promising aspects of the partnership is the support of a new fundraising vehicle – online pledging and registration. A number of agencies across Canada are now using an online system whereby bowlers participating in a Bowl for Kids Sake event can register online and solicit donations via email and the Internet! Using an online system often raises the average donation a donor contributes, resulting in greater revenue for the agency. Ultimately, the more funds member agencies are able to raise through their Bowl for Kids Sake events, the more children they are able to serve. Judith Brunt, Fund Development Manager at Big Brothers Big Sisters of the Okanagan says the success of their Bowl for Kids Sake event will be greatly impacted by online donations this year. “I really feel that the money our teams have raised continued on back cover... 5 Moments to Remember Shy Girl O n November 11, 2004 17year-old Leah Gould stood by herself to perform a Remembrance Day monologue. No one in the audience was prouder of her, than her Big Sister of more than seven years, Debbie Hutchins. “That was amazing,” said Debbie of watching her Little. “She’s heavily involved in drama, and I’ve seen her perform for her church and for school, but that was just great.” The Stoney Creek (Ontario) News ran a picture of Leah reading her monologue in their Remembrance Day feature, but according to Leah’s mom, Ann, she hasn’t always been the confident young lady in the picture. Before Debbie became her Big Sister, Ann said, Leah struggled to make friends. “She didn’t really have a lot of friends back then. She would kind of come on too strong or try to bribe them. She would do things like say ‘I’ll bring some candy if you come out and play with me.’ Now she jokes about it and says she tried to buy friends.” Debbie and Leah were officially matched in March 1998, but knew each other previously through other Big Sisters functions. Deb was involved in the volunteers’ activities committee, but didn’t have her own Little Sister because she felt she couldn’t commit the time. When Leah asked Debbie to be her Big Sister she told Deb that time wouldn’t be a factor. 6 “We met at the Santa Claus parade,” Leah recalled. “She was a Sister for a Day at the time. On the way back she drove me home and I asked her if she wanted to be my Big Sister. She said she wouldn’t be able to spend enough time, and I told her if she was mine, she wouldn’t have to.” Deb remembers that same car ride, and said she was won over by how cute and sincere Leah was. “She asked me how come I didn’t have a Little Sister,” Debbie said. “I told her that I was really busy with work and stuff. I can remember she looked at me and said, ‘Oh, that’s so sad.’ And I thought to myself, it is kind of sad. So the next day I went to see if I could get paired with her.” The next step was, naturally, to get mom’s approval, and Ann said after her first meeting with Debbie, she thought she was seeing double. “After our first meeting, I got to tell you, I thought it’s like talking to an older Leah. Just the things that came out of her mouth were so-Leah. I knew from the getgo that she would be a positive influence in her life,” Ann said. Debbie soon started to try to find outlets for Leah’s seemingly endless energy. “She’s really bubbly,” Debbie said. “She’s not the type of kid who’s just going to sit there and draw something. She more active, more hyper.” Leah joined Debbie in helping at various Big Sisters’ events, and got a chance to show a more mature side of her personality. “She’s helped run our special events for the girls. Summer games and stuff like that so she’s shown some leadership—she’s gotten more experience with life issues,” Debbie said. Leah also was given much needed support and encouragement to take up such hobbies as karate and drama. While her mom was always supportive, she said hearing it from someone else made a huge difference. “My mom always encourages me, but it wasn’t quite good enough. There was something missing.” Debbie also found herself growing because of the friendship. She said Leah’s youthful perspective was a welcome change. “I’ve learned how to calm down. Everything used to be so fast paced, but when I’d be with her things were simple. . . she just wanted to hang out at my place and make tacos, and that’s so refreshing.” Though the official match will end with Leah’s eighteenth birthday in August, their friendship will continue. Debbie said she hopes someday Leah will follow in her footsteps and help a little girl who needs her. “The greatest compliment she could pay me is to go out and become a Big Sister herself some day, and then maybe even have her Little do the same.” Story written and compiled by Ryan LeClaire, Young People’s Press ALUMNI News Alumni Big on the Hill F ormer Big Brother and Alumni member, Deputy Conservative Party Leader, Peter MacKay hosted a Big Brothers Big Sisters reception on Parliament Hill in February. The reception was sponsored by MasterCard Canada and was a great success, giving tremendous visibility to Big Brothers Big Sisters. Big Brother Bart, Little Brother Paul, and MP Peter MacKay meet on the Hill. Trish thanks the folks from TELUS, the KEG, and MasterCard for their support in making the day a BIG success. Trish, MP Lloyd St Amand and Gerry Rudnik, Board Member for Big Brothers of Brantford, ON. The reception honoured Members of Parliament whose exceptional support of BBBSC Board Chair Trish Barbato thanks MP Brian Masse. mentoring has made a profound difference to the Big Brothers Big Sisters agency in their local communities, like: Peter MacKay Ray Bonin Ken Boshcoff Joe Comuzzi Gerald Keddy Guy Lauzon Joe Preston Brian Masse Lloyd St. Amand Alexa McDonough Mike Savage Anne McLellan Paddy Torsney Peter Milliken Proud BBBS Alumni sponsors, TELUS and the Keg Spirit Foundation participated in the recognition ceremony, giving each honoured member both a certificate of appreciation as well as an Alumni pin. On behalf of Big Brothers Big Sisters and the Alumni program we would like to extend our deepest gratitude to Mr. MacKay for being a “Champion” of Big Brothers Big Sisters and for hosting such an incredible event. Additionally, thank you to all Members of Parliament and staff members who attended the event. Your commitment to Canada’s children is inspirational as we aim to serve 100,000 children by 2013. 7 ALUMNI Our Vision: “Every Child in Canada Who Needs a Mentor ...Has a mentor” Why should i join ni ? m u l A the Stay Connected and stay informed. By doing so, you’ll help find the volunteers needed to match 10,000 Canadian girls and boys waiting for a mentor. Listen to Stories from across Canada from former Littles, Bigs, and friends. Learn About Events and activities that concern you! Visit www.bbbsc.ca and click ALUMNI—Join I Today! Development of Big Brothers Big Sisters Alumni has been sponsored by: 8 Best Man ALUMNI MOMENT man’s wedding day is as stressful as any he will ever encounter. Fortunately for Brian Arens, on his big day he had the support of his Big Brother. A friendship.’ That really shocked me,” MacIntosh said. downstairs and I was to sleep upstairs,” Arens said. Arens said he also remembers that day and was not willing to lose the friendship. The decision to have Bill MacIntosh stand by him as best man and emcee in February was easy, said Arens, matched with the Edmonton man almost 17 years ago. “At that time I was secure enough in our friendship to shed the labels. He offered to have Big Brothers set me up with someone else, but I was happy with Bill.” “I went downstairs to say goodnight to her. On the way back up, the door to get back upstairs was either locked, or stuck. I was trapped downstairs. “A lot of things were going through my head while I was up there, saying the vows and things like that. But the whole time, in my mind, I knew Bill was there for me. There is nobody I’d rather have.” Arens, paired with MacIntosh at age 10, said his first impression of his Big Brother was the same as how he would describe him now. “I’d say that much of what I though about Bill when we first met is much of what I think of him now. Very kind, giving and attentive. Man, I talked his ear off the first night.” Their friendship grew to the point that after several years they decided to step out of the Big Brothers Program. MacIntosh said he found he had less time to spend with Arens, and vividly remembers how scared he was to tell him he could no longer continue. “I remember I told him I just didn’t have the time to commit anymore. He just sat there for a second with a very quiet, somber look on his face. “After a few seconds he looked at me and deadpanned, ‘You know what? This half-day stuff is too much for me too. I’m too busy too. But I want to keep this They agreed to spend as much time together as either could offer. MacIntosh said that was a crucial step for the friendship to grow. “That’s when it went beyond protocol. It was when we stopped being official that it became more grounded in personal commitment. The whole thing has been a part of my own growth. It isn’t about just giving your time. You’re changed by the process.” Over the years the friendship has brought both men’s families together and has acted as what MacIntosh called, “one of those anchor relationships for both families.” “I consider them my family, all of them,” Arens said of MacIntosh’s daughter and wife. “I didn’t know what to do. I was really worried about what Bill would think… So I wrote him a letter and slid it under the door. I wanted to let him know I’d done everything in my power to get back upstairs. “Naturally, the next day the door wasn’t locked and they sort of didn’t believe me,” Arens said. MacIntosh said he surprised Arens by telling the story, and surprised him further by bringing and reading the letter. “I think he was stunned when I was able to produce the actual letter he wrote and read it to the guests.” With Arens now living with his wife in Stratford, Ontario, the two men don’t get to spend as much time together. However McIntosh said they are still close and thankful for any time they can spend together. MacIntosh said the same of Arens’s wife, Sara. As the wedding’s emcee he reflected on their first meeting, and took the opportunity to tell an embarrassing story about his former Little Brother. “We really appreciate the little things. It’s family. It’s playing tennis. It’s playing Scrabble.” Arens remembers the story well, and said the two have different versions. “I have no doubt in my mind we will be friends as long as we both are on this earth. Being apart doesn’t change our friendship; it just changes where we are.” “Sara and I were staying with Bill and his wife, and Bill made it very clear Sara was to sleep Arens shares his Big Brothers sentiments, and said distance will never be a factor in their friendship. This Alumni Moment was compiled by Ryan LeClaire, Young Peoples Press. 9 ALUMNI MOMENT Kevin’s Story I was told that DJ, age 10, was an ‘energetic’ kid and I usually like to be on the go so I thought it would be a perfect match. He was a little shy and nervous (that made two of us) when we first met but I could tell within minutes that we would become great friends. As we drove to a local ball game he filled me in on the highlights of last years hockey season and his future plans of balancing his careers of goalie for the Toronto Maple Leafs and pro skateboarder. I saw the ‘energetic’ part kick in pretty soon and we were doing all sorts of things—playing catch, road hockey, video games, carving pumpkins, spending a day at the carnival, playing golf and jumping on the trampoline. He’s always running around the house when I get there and is ready to get at whatever we have planned for the day. His grades continually get better and this last report card was fantastic—he’s a budding genius! I was so proud of him when he decided to get a paper route and was inspired to see him get up so early every morning and then spend the money on things that he really wanted. People always ask if my ‘little’ is thankful for all that I do for him. The only thanks that I will ever need is the smile that I see on his face when we are together. I don’t really think that I do that much for him, but he has taught me a lot and enriched my life tremendously. 10 Another hockey season is starting and I’m looking forward to watching him play and in the years to come, watching him grow up. My second Little Brother Dylan is a pretty shy guy, just like I was growing up, so I connected with him pretty easily. He’s a smart kid who loves to tell stories and each week I’m treated to stories about what happened in school and at home, what his dog Princess is up to and how his grandparents, sisters, nieces, nephews, cousins and any other family members he can think of are doing. He’s a little more laid back and just enjoys hanging out at the park or playing a game and making supper at my house. For special events we head over to Ruckers for an evening of games, prizes and laughter. I love watching him tear around the building looking for the next big victory. I’m always amazed at how polite he is when we hang out and I’m proud to have him along with me wherever we go. He’s always quick to say thank-you when we do anything together and always leaves the car with a smile and a wave. I’m so thankful to the awesome staff at Big Brothers Saskatoon for matching me with DJ and Dylan. I’ve made two good friends and I look forward to seeing them every week. I encourage all the guys I know to phone the office and get some more information on becoming a Big Brother—I know that it would make a huge difference in the life of a really special boy. Story Submitted by Kevin Dyck through the Alumni website: visit www.bbbsc.ca and click on alumni! U nlike most youth his age, Brian Ross has his summers planned for the next half-dozen years or so. Ross, 16, a Grade 11 student at MacdonaldCartier Secondary School in Sudbury, Ontario, will be an intern at the YMCA for the next six summers for being awarded a $35,000 Youthvision scholarship. “I was pretty shocked to have won and be one of 30 across Canada—Mom and I are pretty excited about it,” says Brian, on receiving one of the scholarships from the program sponsored by the Canadian Imperial Bank of Commerce for youth in Big Brothers or Big Sisters programs. Youthvision, started in 1999, features a partnership between Big Brothers Big Sisters of Canada and YMCA Canada in which winners are assigned a coach to help them choose what they will do at their local YMCA and prepare them for career choices. “I guess I worked hard for it. I work hard in school and I worked hard preparing my application for the scholarship,” says Brian, who was encouraged last December by Big Brother staff member Chantal Gladu to apply. “I am very proud of him. He’s a good kid and he gets honours in school. He enjoys being a positive role model to other Little Brothers. I think he deserves the recognition,” says Sue Ross, Brian’s mother, adding that his hard work inspired her to volunteer with him for various community events. “Brian is an exceptional young man,” says Gladu. “He volunteers to assist me with our Out In The Cold program during winter months, where we serve warm meals to the homeless and needy. He also speaks to other Little Brothers at the agency, helping to motivate them. His mom tells me that he baby-sits some kids in his neighbourhood and one has cerebral palsy. “But that’s the way he is. “He’s the type of guy who looks out for younger kids, who calmly resolves conflicts. He’s gentle, quiet, and hard working,” Gladu says. Brian’s second Big Brother, Lucien Lapalme says he is pleased to have Brian as his Little Brother. “Brian is a super polite kid, with his priorities straight and a winning smile,” Lapalme says. “Though I’ve been Lucien’s Little Brother for only three months now, I think he’s a great guy. When we spend time together, we play pool or computer games or soccer. I love soccer. It’s one of my favourite sports,” Brian says. Sue says she is glad that Brian joined Big Brothers in 1998. He lacked a male role model in his life and, she says, Big Brothers gave that to him, making a big change in Brian’s personality. “Brian’s a different Brian today. He’s more confident, with more self-esteem, and overall more happy,” she says. Though he isn’t sure whether he’ll go to university or college or what he’ll study, Brian says that’s where the money will be spent and he will definitely do something he will enjoy. In the meantime, Brian says he looking forward to feeding his sports addiction by refereeing minor hockey this winter and spending more time with his mother and Big Brother Lucien. Story compiled by Marcel Penton, Young People’s Press 1 11 con’td from page 5 ...AIM Trimark Invests in Kids online will turn out to be additional money, over and above our traditional pledge book method. We have had donations from Toronto, the United Kingdom and even Australia and I’m fairly certain our bowlers would not have solicited those pledges without the online capability,” Brunt states. Online donations are quickly becoming the way of the future for fundraising and we are extremely excited to have the support of AIM Trimark for this new initiative. This national partnership will help to ease the burden on member agencies by providing support and materials for their signature event, allowing agencies to focus their scarce resources on other aspects of the event and specifically, raising more funds. This will help them serve more children in their communities. AIM Trimark’s contribution will also extend beyond Bowl for Kids Sake. Employees in AIM Trimark offices across Canada are being urged to participate in their local Bowl for Kids Sake events and are being educated on the various ways they can volunteer. “We are extremely grateful for AIM Trimark’s support and look forward to building the profile of the Bowl for Kids Sake event and ultimately, increasing the awareness of the need for mentors in the lives of thousands of Canadian children,” states Bowl for Kids Sake Director Lee Overton. Thank you to our circle of friends President’s Circle AOL Canada AIM Trimark BMO Financial Group Canadian Imperial Bank of Commercee Cisco Systems Inc. Ci Mas asterCard Canada RBC Foundation Fo Social Development evelopment Canada Thee K Keg Spirit Foundation Th he Muttart Foundation Leader’s Circle American Eagle Outfitters EDULINX Canada Corporation Federal Express Canada Limited TELUS Champion’s Circle AIM Trimark is truly sharing a little magic and touching the lives of thousands of children across Canada. We thank them for their generous support and for helping us to reach our dream of ensuring every child in Canada who needs a mentor has a mentor. Big Brothers Big Sisters of Canada is proud to list AIM Trimark as a member of our President’s Circle. CGA Ontario Ont o Franklin klin Covey Canada Ltd. GMA MAC HEPCOE Credit Union Irving Tissue/Royale Nokia Products Ltd. Print Three Universal Studios Canada For more information on Bowl for Kids Sake, please visit: www.bowlforkidssake.ca Patrons Builder’s Circle Cadi adillac Fairview Corporation Ev’s Vending Vend Temple le Scott S ott Associates Associates Canadian Greetings Mattel The Co-operators Group Limited Igate Mastech Laurel Steel/Fisher & Ludlow Lau Leade ader Manufacturing Rapport issue 2005.1 Published by Big Brothers Big Sisters of Canada and distributed free of charge to all members. Letters, stories or submissions (approx. 600 words) may be sent to Attn: Steve Bevan to the address below. Big Brothers Big Sisters of Canada 3228 South Service Rd, Ste. 113E, Burlington, ON L7N 3H8 Tel: (905) 639-0461 Fax: (905) 639-0124 e-mail: [email protected] National Website: www.bbbsc.ca National President & CEO: Bruce MacDonald