PDF - Halifax Chamber of Commerce
Transcription
PDF - Halifax Chamber of Commerce
GOTTINGEN REVIVED STRONGER FAMILIES CORPORATE GOVERNANCE Business booming on historic Halifax street. Pg 16 Halifax doctor pioneers mental healthcare model. Pg 22 Educational opportunities for company directors. Pg 30 BUSINESS VOICE H A L I F A X C H A M B E R O F C O M M E R C E | J U LY & A U G U S T 2 0 1 4 | V O L U M E 2 3 I S S U E 6 Canadian Bacon Cookhouse co-founder Mike Kennedy named Halifax Chamber’s 2014 Person of the Year Page 12 HALIFAX’S BUSINESS MAGAZINE Advanced Conference Technology • Highly Focused Setting • Convenient • Complete 7100 sq. ft. of Unique Corporate Convention Centre Catering to groups of 10 to 400 people, Old Orchard Inn & Spa offers the most complete conference options in a unique setting, close enough to be convenient, far enough to be productive. Contact one of our Event Planners today at 1-800-561-8090. O L D O R C H A R D I N N & S PA 1-800-561-8090 www.oldorchardinn.com I N T H E A N N A P O L I S VA L L E Y Exit 11 Hwy 101 153 Greenwich Rd South Wolfville NS Wi-Fi • Catered Meetings • Natural Settings • Comfortable Guest Rooms • Exceptional Dining • Full Service Spa • Pool & Sauna CONTENTS } COVER STORY Bite off more than you can chew, then chew as fast as you can.” – Mike Kennedy, Co-owner, Canadian Bacon Cookhouse 14 Photo: Paul Darrow 04 Events 06 President’s message 07 New & noted 09 Members in the news 12 Achin’ for the bacon Canadian Bacon Cookhouse co-founder Mike Kennedy named Halifax Chamber’s 2014 Person of the Year 16 Gottingen chic Business revitalization draws creative class to Gottingen Street 22 Profile Dr. Path McGrath 12 16 Achin’ for the bacon Canadian Bacon Cookhouse co-founder Mike Kennedy named Halifax Chamber’s 2014 Person of the Year Photo:Anita MacPherson/ AMacPhotography Business revitalization draws creative class to Gottingen Street Board of Directors Volume 23 Issue 6 Francis Fares, Fares Real Estate Inc., Chair Rob Batherson, Colour, Vice-Chair Andrew Boswell, Nova Communications, Past Chair Business Voice is published 10 times a year for members of the Halifax Chamber of Commerce and Metro Halifax’s business community. Views expressed in Business Voice are those of the contributors and individual members, and are not necessarily endorsed by, or are a policy of, the Halifax Chamber of Commerce Directors Chamber Staff Valerie A Payn, President and CEO Nancy M. Conrad, Senior Vice President Colin J. Bustard, Director of Finance and Administration Jennifer Pierce, Member Services Specialist Becky Davison, Marketing and Communications Specialist Trends City desk Where are they now? Working for you Message from the Chair and Vice-Chair SPECIAL FEATURES 30 Corporate governance 32 Safety and security 33 Workplace wellness Gottingen chic Stephanie Coldwell, Coldwell & Associates Consulting Cynthia Dorrington, Vale & Associates Carol MacMillan, The Shaw Group Level Chan, Stewart McKelvey Ruth Rappini Capt (N) Angus Topshee, Maritime Forces Atlantic Darren Nantes, The Nantes Group Mark Fraser, T4G Lori Barton, Beaumont Advisors Ltd. Jamie O’Neill, Bluteau DeVenney Don Bureaux, NSCC Margaret Chapman, Corporate Research Associates Mark Sidebottom, Nova Scotia Power Inc. Valerie Payn, Halifax Chamber of Commerce 24 25 26 27 38 No part of this publication may be reproduced without written consent of the publisher. While every effort has been made to ensure accuracy, the publisher cannot be held responsible for any errors or omissions that may occur. Business Voice is published by The Chronicle Herald, Custom and Community Publishing Department Publisher: Sarah Dennis Director, Custom and Community Publishing: Jeff Nearing Editor:@e[o<_jpfơjh_Ya`ǃ_jpfơjh_Ya6^[hơbZ$Yơ Layout & Design: Julia Webb Contributing Writers: Mark Fraser, Jon Tattrie, Heather Laura Clarke, Jane Doucet, Richard Woodbury Christian Buhagiar, Richard Powers Disclaimer Sales Executives: Colin Mason, David A. McNeil (902) 426-2811 x1163 Publications Mail Agreement No. 40032112 Cover Image By: Paul Darrow Please address editorial enquiries and changes to information to: Halifax Chamber of Commerce 656 Windmill Road, Suite 200 Dartmouth, NS B3B 1B8 Tel: (902) 468-7111 Fax: (902) 468-7333 [email protected] www.halifaxchamber.com Business Voice magazine makes no warranties of any kind, written or implied, regarding the contents of this magazine and expressly disclaims any warranty regarding the accuracy or reliability of information contained herein. The views contained in this magazine are those of the writers and adl[hj_i[hi1j^[oZedejd[Y[iiơh_boh[ǃb[Yjj^[l_[mi of Business Voice magazine and its publisher The Chronicle Herald. Return undeliverable Canadian addresses to Halifax Chamber of Commerce. Copyright 2014 by The Chronicle Herald All rights reserved. Reproduction of any article, photograph or artwork without expressed written permission from the publisher is strictly prohibited. 2717 Joseph Howe Drive Halifax, Nova Scotia, B3J 2T2 Tel: (902) 426-2811 TheChronicleHerald.ca BUSINESS VOICE 3 CALENDAR CATEGORY CHAMBER EVENTS July SUNDAY SAVE THE DATE FOR OUR SIGNATURE EVENTS! JULY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 Date: Wednesday, July 16 Time: 12:00 – 1:30pm Location: Halifax Chamber of Commerce Boardroom, 656 Windmill Rd Presented by: CIRA Medical Services Date: Thursday, July 17 Time: 5:00 – 7:00pm Location: 5991 Spring Garden Rd, Suite 1100 October 22, 2014 November 13, 2014 27 28 29 30 31 Date: Friday, July 18 Time: 12:00 – 1:30 pm Location: Halifax Chamber of Commerce Boardroom, 656 Windmill Rd August SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 31 25 26 27 28 January 22, 2015 29 30 THANK YOU TO OUR JUNE SPONSORS: AUGUST Date: Wednesday, August 20 Time: 12:00 – 1:30pm Location: Halifax Chamber of Commerce Boardroom, 656 Windmill Rd Date: Friday, August 22 Time: 12:00 – 1:30 pm Location: Halifax Chamber of Commerce Boardroom, 656 Windmill Rd THANK YOU TO OUR CHAMBER GOLF CHALLENGE SPONSORS: EMPLOYEE 4 JULY & AUGUST 2014 BENEFITS PRESIDENT’S MESSAGE Leadership for changing world Takeaways from the International Women’s Forum VALERIE PAYN PRESIDENT I have possibly the best job in the world. I just got back from Berlin where I, along with five other Nova Scotian businesswomen — among 70 some from Canada, and 800 from around the world — attended an International Women’s Forum. IWF advances leadership across careers, cultures and continents by connecting the world’s most preeminent women of significant and diverse achievement. This organization brings together an unprecedented global membership to exchange ideas, to learn and inspire, and to promote better leadership for a changing world. The agenda for this conference was innovation, productivity and the labor force. All aligned to the Chamber’s strategic direction. Sound familiar to you? Can you say, “Ivany Report?” Never was it more evident to me that we are in a global competition for talent, and talent brings innovation. Forget about our youth moving from Newfoundland to Nova Scotia to Alberta. This competition is worldwide. Here is a brief summary of some of my takeaways from the conference that might resonate with you: means radical technologi Innovation cal disruption. The world’s top five IT leaders will not exist five years from now; prevent the brain drain, we need to To keep the workforce and researchers connected. Researchers and a welleducated workforce are vital, and strength in education is key to innovation. We have that! need more startups for innovation We and growth. Capabilities and creative environments create new start-ups. We have that! are a definite asset — especially SME’s in the Mid-East. We have that! Vocational training balanced with academic research needed to keep/ gain top talent. We have that! in the STEM sector are Women Germany’s top opportunity and underutilized resource. We have that! (BTW — Germany acknowledges that it needs to provide high quality, accessible childcare if they are to access this precious resource.) are changing. And they must. Cities Many have single innovations happening — but need to link them together. We have that! — never be happy with the Passionate status quo. Do we have that? must be diverse — you won’t be Boards innovative having Boards that look like you. Do we have that? you don’t disrupt yourself for innova Iftion, someone else will. Do we have that? We are not alone in our challenges here at home! The good news is that we have many of the resources needed for strong future economic growth, and the knowledge to achieve it. Let’s get to it. Letter to the Editor Universities generate export revenues Conspicuous by its absence from Business Voice’s June feature Made in Nova Scotia by Tom Mason is the incredibly high value of export revenues generated by Nova Scotia’s universities. A 2011 study conducted by Gardner Pinfold Consultants Inc. for Nova Scotia’s university sector concluded that the province’s universities generate an estimated $840 million in annual export revenue, placing the sector second when compared to the province’s traditional top exporting goods sectors (see the One Nova Scotia Report, An Excellent Post-secondary Education (PSE) System, pg. 37). 6 In 2007, The British Council (the UK’s leading cultural relations agency) dubbed education “the great invisible export”. The total export component of Nova Scotia’s highly visible universities is largely attributable to increased out-of-province enrolment (14,525) and differential tuition fees for international students (6,605). The province’s universities are talent magnets attracting well-educated and highly qualified future citizens to Nova Scotia, a high percentage of whom will stay in the province following their graduation. A 2010 study of the economic impact of international students conducted by JULY & AUGUST 2014 the Council of Atlantic Ministers of Education and Training (CAMET) indicated their total economic impact on Nova Scotia’s economy exceeded $345 million. The evidence is absolutely clear: Nova Scotia’s universities generate huge economic and social benefits for the province and should be included in any conversation about provincial exports. Peter Halpin, Executive Director, Council of Nova Scotia University Presidents NEWSMAKERS NEW & NOTED New to the Chamber this month BLUEBERRY SKIES WEB DESIGN Cheryl Masters, Owner and Designer Prospect Bay NS Ph: (902) 471-6836 [email protected] www.blueberryskies.ca Web Design CAPALANCORA CONSULTING LTD. Capalancora helps you Stay The Course when faced with change to your organization or operating environment. Let’s plan, manage, communicate, market and relate to your audiences so you meet your bottom line and protect your reputation. We’ll help you align your activities, plans, structure, processes and messages with your purpose. Angela Court, Owner & Senior Consultant Ph: (855) 926-2672 [email protected] www.capalancora.com Public Relations/Affairs EDGRANTCO CONSULTING INC. Ed Grant, Owner 17 Mary Fenton Ct Bedford NS B4A 4G7 Ph: (902) 403-7665 [email protected] Business Consulting EVEXIA / CREATIVE WELLNESS SOLUTIONS INC. Discover Evexia! A company-branded online wellness portal that promotes camaraderie through social media and team challenges connecting your workplace community in new and exciting ways! Evexia helps employers create a culture of health and well-being for employees through customized challenges, expert coaching, goal trackers, interactive videos and live webinars through web-based platforms anywhere, anytime. Lydia Makrides, President and CEO PO Box 3061 Tantallon NS B3Z 4G9 Ph: (902) 820-3096 www.evexia.ca Health and Wellness HALIFAX SUMMER OPERA FESTIVAL ASSOCIATION The Halifax Summer Opera Festival presents three fully-staged and -costumed works of opera and musical theatre every year. Founded in 2005, HSOF chooses more than 70 university level singers from over 300 auditions across North America. HSOF also supports tourism in the HRM, with 17 performances every August. Nina Scott-Stoddart, Artistic Director Lunenburg NS Ph: (902) 634-9140 [email protected] halifaxsummeroperafestival.com Music IDEAL ENGINEERING Ideal Engineering Inc. has provided engineering services to Atlantic Canada’s leading industrial facilities, heavy construction, fabrication companies, mining facilities, and health care facilities since 2001. Services include: design, stress analysis, welding engineering, CADD, inspection, testing, certification, and project management. Products: MAXSTACK II. J. Aubrey Stewart, President PO Box 384 New Glasgow NS B2H 5E5 Ph: (902) 396-1818 [email protected] www.idealengineering.com Engineering LOBOTECHNIC LOBOtechnic is a technology-to-market accelerator. We help electronic inventors turn their ideas into reality faster by BUSINESS VOICE facilitating the specification and prototyping phase of their products, speeding up development, guiding clients through certification processes and designing for manufacturability. Colin DeWolfe, Owner Fall River NS Ph: (902) 401-9790 [email protected] www.lobotechnic.com Research/Development MACKEIGAN MARKETING & COMMUNICATIONS At MacKeigan Marketing & Communications we deliver professional, outsourced marketing, design and public relations services to either support your marketing department, or to be your marketing department. We work with sole proprietors, entrepreneurs, small and medium-sized businesses to create, enhance and maximize their marketing potential. Megan MacKeigan, Owner & Managing Director Halifax NS Ph: (902) 401-1640 [email protected] www.mackeiganmarketing.com Marketing METRO LADIES GOLF INC. We offer golf programs for women and girls in the Halifax region. Our unique membership will have you playing more golf. Our female-centred approach creates a fun, welcoming environment where ladies of all abilities are encouraged to play, learn and succeed. We are owned by a member of the PGA of Canada, with over 20 years of experience. Sara Wilson, Director & Coach 538 Windsor Junction Rd Windsor Junction NS B2T 1G1 Ph: (902) 449-2062 [email protected] www.metroladiesgolf.ca Golf 7 NEWSMAKERS MUSKRAT MINERALS INCORPORATED PROFALCO CONSTRUCTION Liz MacKenzie, Communications Director Halifax NS Ph: (902) 233-7255 [email protected] www.muskratminerals.ca Mining Profalco Construction is an experienced Nova Scotia based construction, renovation and painting company. With state of the art equipment, Profalco is armed to tackle any painting job, while also offering general contracting services as well as disaster restoration. Contact Dominick Desjardins and Shawn McGee at www.profalcoconstruction.com for all your renovation needs. Dominick Desjardins, Chief Financial Officer 51 Joseph Young Street, Suite 301 Dartmouth NS B3A 4V9 Ph: (902) 402-7253 Z$Z[i`ơhZ_di6fhe\ơbYeYedijhkYj_ed$Yec www.profalcoconstruction.com Builders Commercial NEW LIFE BUSINESS SOLUTIONS Debi works with small business owners to increase clients, sales and sanity! She helps develop focused strategic sales and marketing plans. Debi also delivers business development training through small business organizations. Her no nonsense approach of “THINK IT – PLAN IT – DO IT” is for clients who want to see results! Debi Hartlen MacDonald, Owner 881 Prospect Rd Prospect Bay NS B3T 2A5 Ph: (902) 850-3018 www.nlbs.ca Consulting (General) TARGET CANADA Minneapolis-based Target began opening Canadian stores in March of 2013. Today, Target Canada employs approximately 20,000 team members and serves guests at 127 stores across 10 provinces. Since 1946, Target has given five per cent of its profit through community grants and programs. For more information about Target’s commitment to corporate responsibility, visit target. ca/corporateresponsibility. Steeve Azoulay, Manager, Government Affairs (Quebec & Eastern Canada) 9900 boul. Cavendish, Suite 300, Montreal QC H4M 2V2 Ph: (514) 404-4518 [email protected] www.target.ca Retail THE PERFORMANCE VIEW BUSINESS SOLUTIONS An Authorized Partner of Everything DiSC products and newly released The Five Behaviors of a Cohesive Team based on Patrick Lencioni’s bestseller The Five Dysfunctions of a Team. We offer workplace customized training solutions in communication skills, teambuilding and leadership development. For products or public and in-house programs contact us. Kathy Stanford, President Dartmouth NS Ph: (902) 483-0206 [email protected] www.performanceview.ca Training Programs VSI WORLDWIDE TRADING Hillary Chouinard, President 300-1533 Barrington St Halifax NS B3J 1Z4 Ph: (902) 880-3071 [email protected] www.vsiworldwide.com Import/Export/Trading Are you a new member? To submit your 50-word blurb for New & Noted, please contact Jennifer Pierce, Member Services Specialist, at [email protected] or (902) 481-1227 within the first six months of membership. 8 JULY & AUGUST 2014 NEWSMAKERS MEMBERS IN THE NEWS Movers and shakers, our members are newsmakers one,” she says. “I look forward to assisting the Residence Inn with expanding their customer base and to help celebrate their 10th anniversary this year.” The Residence Inn Halifax opened its doors in September 2004. Cathryn Tracy Photo: Contributed E3 OFFICE FURNITURE EXPANDS TO OTTAWA CATHRYN TRACY NEW SALES MANAGER WITH RESIDENCE INN Cathryn Tracy has joined Residence Inn Halifax Downtown as Sales Manager. Along with Tracy’s background in marketing, event and executive meeting planning, she says she brings a client angle to the table. “Having been a former client booking meeting space and accommodations for delegates, I feel exhilarated to now be on the ‘other side of the table’, offering a thorough understanding of a client’s expectations and to be given the opportunity to meet each Halifax based e3 Office Furniture recently expanded to the Ottawa-Gatineau area. A Halifax Business Awards New Business of the Year finalist in 2011, the company now services all four Atlantic Provinces and the Ottawa-Gatineau area. “It has been an amazing four years for our business. We realized our goal of being a regional company within less than two years in business and here we are expanding out of Atlantic Canada just prior to our fourth year in business,” states Terry Hickey, President of e3 Office Furniture. “With highly skilled representatives representing established brands to existing customers in that marketplace, the team is already contributing profits to the company after just two months of operations.” NEW RESEARCH TO DETERMINE LOW-RISK FROM HIGH-RISK PROSTATE CANCER Prostate Cancer Canada recently announced a national research funding initiative aimed at identifying prostate cancer patients who need to be treated aggressively and those who do not. Three major research teams in Edmonton, Toronto and Sherbrooke will receive close to $5 million for projects that will help prevent the over-treatment of prostate cancer. This funding is made possible due to the Movember Foundation. “These grants will help to answer the question of who to treat and who to monitor,” says Rocco Rossi, President and CEO, Prostate Cancer Canada. “Within the decade men will have access to these tests and the knowledge they represent to make decisions that will maximize quality of life.” PREMIERE SUITES EXTENDS ITS PRODUCT LINE Premiere Executive Suites recently announced the launch of its more accessible product line, Premiere Essential Suites. “The interior of Premiere Essential Suites will be designed to the same four-star standard that you’ve come to know and appreciate in our “Executive” product,” says the company. “They will simply be housed in more affordable buildings with the amenities that are ‘Essential’ to this segment of the extended stay market.” Learn more at www.premieresuites.com. 63 McQuade Lake Crescent, Halifax, NS, B3S 1C4 BUSINESS VOICE 9 NEWSMAKERS NEW CCEPA EXECUTIVE DIRECTOR The Canadian Centre for Ethics in Public Affairs (CCEPA) recently announced that Chris Stover has been promoted to the position of Executive Director. Stover succeeds Susan Letson, who has been Executive Director since January, 2013. “Chris has been the General Manager of CCEPA and moves into this position during a time of strategic renewal,” says Valerie Payn, Chair of the Board for CCEPA. “Chris is a passionate and effective advocate for CCEPA’s mandate to provoke and promote curiosity, insight and reflection on ethical issues in public life, and will make a strong contribution to its future direction.” NEW HIRES AT WIRED FLARE Wired Flare is expanding. Heather Gillis (online strategist) joined the team in fall 2013 and Kris Booth (video marHeather Gillis keting director) in spring 2014. “Heather’s sociology and marketing background has given her a passion for digging in to find out ‘why people do what they do’,” says President Frances Leary. “Kris is an award-winning filmmaker who’s excited to put his talents to work in the business world. I’m very excited to have Heather and Kris at Wired Flare. They’re both so talented and exactly what we need in order to grow. Exciting things are developing, so stay tuned.” Learn more at www.wiredflare.com. HIAA APPOINTS NEW VP OF HR Mike Christie has been appointed Vice President, Human Resources for Halifax International Airport Authority (HIAA). In his new position, Christie’s primary responsibilities will be employee relations, labour relations, and organizational effectiveness and development for HIAA. He will also oversee the administration of a broad range of organizational and employee services including benefits and salary administration, training and development, recruitment, and employee assistance programs. “It’s a pleasure to welcome Mike to the HIAA team,” says Joyce Carter, HIAA President & CEO. “He brings a wealth of knowledge and over 18 years of human resources experience, and will be a great addition to our senior management group.” PUROLATOR TACKLE HUNGER RECEIVES HALL OF FAME AWARD Purolator Inc. has received the Sponsorship Marketing Council Canada’s (SMCC) first-ever Hall of Fame award, recognizing the Purolator Tackle Hunger (PTH) program. A three-time winner of a Sponsorship Marketing Award, the PTH program joins Kraft Hockeyville as the first-ever Hall of Fame award recipients. “We are extremely honoured to be among the first recipients of this prestigious Hall of Fame award,” said Ramsey Mansour, Vice President of Marketing, Purolator. “For us, this award is a true testament to the hard work, dedication and commitment of our employees, customers and partners, including the Canadian Football League and its fans. Their continuous support and contributions in tackling hunger in our communities are what make this program successful year after year.” Photo: Contributed Kris Booth Photo: Contributed 10 JULY & AUGUST 2014 THOMPSON PROMOTED AT SCOTIABANK Craig Thompson has become the first regional Scotiabank executive in decades to be promoted to the region’s top spot, Senior Vice President, Retail & Small Business Banking, Atlantic Canada. Thompson succeeds Islay McGlynn, who recently moved to Toronto as SVP Employee Experience. “We believe that community and small business development are key to Atlantic Canada’s prosperity and well-being,” he says. “My job is to lead and support my team as we strive to make Scotiabank an even-better bank for our customers, communities and employees. I want our attentions and diligence to deepen our customers’ trust in us so we can become Atlantic Canada’s most-recommended bank.” AMPLIFY MEDIA LAUNCHES NEW SITE After five years of crafting websites for their clients, the programmers and designers at Amplify Media have indulged themselves and launched a newly redesigned website for their own company. “Our old site design was still serving us well and still generating new business constantly,” says Amplify’s Director of IT, Shawn Anderson. “But the techniques and the technology that we use had evolved since our original site launch, and it’s important that our own site reflects that evolution.” Amplify’s new home on the web launched in midMay, and can be found at www.amplifymedia.ca. SALLY HERRIOTT JOINS CREATIVE WELLNESS SOLUTIONS Sally Herriott has joined Creative Wellness Solutions as Sales and Marketing Director. “We are excited to have Sally join our team as we continue to grow the Evexia brand both nationally and internationally,” says President of Creative Wellness Solutions, Lydia Makrides. “Sally relocated from the U.K. last summer, where she most recently ran her own businesses. Prior to that, she was Head of Sales and Marketing for a leading supplier to Marks and Spencer foods.” “I look forward to meeting new clients locally and working with them to improve wellness in the workplace,” says Herriott. NEWSMAKERS Home Instead Senior Care Halifax has launched a new program called Making Home Safer for Seniors. “The program offers a free home-safety checklist and an online safety assessment with recommendations for inexpensive modifications that could ensure the well-being of older loved ones,” says Jeanie Burke of Home Instead Senior Care Halifax. “Falls are the leading cause of injury hospitalizations for seniors across Canada according to the Canadian Institute for Health Information. Senior home-safety experts recommend that adult children of seniors take at least one day each year to perform a thorough safety check of their parents’ home.” Contact (902) 429-2273 or visit www.makinghomesaferforseniors.ca for more information. TEA PARTY REBRANDS AS FASHIONISTA FLING Photo: © Amanda Keddy Photography Dress for Success Halifax has re-branded their annual Tea Party. The first Fashionista Fling was successfully held on May 8, at Casino Nova Scotia. Executive Director Brenda Saunders/ Todd says she could not be more proud of 2014 honourees Jan McColm (honored client of DFSH) and Jessie Jollymore of Hope Blooms (Woman of Spirit recipient). “They are two ordinary women, who do extraordinary things in our community and Dress for Success Halifax is a grass roots organization that endeavors to continue to honor women like Jan & Jessie.” For more information, please contact [email protected] or (902) 493-7377. Jan McColm (L) and Jessie Jollymore (R) at the Fashionist Fling. Photo: Contributed MAKING HOME SAFER FOR SENIORS CANADA’S BEST PLACES TO WORK TELUS MOBILE OFFICE VISITS HALIFAX The TELUS Mobile Office recently made a stop in Halifax, spending a day parked at the Halifax Chamber of Commerce for the public to visit. The Mobile Office tours the country and showcases TELUS’ products for small business, including: mobile LTE connectivity; BYOD (bring-your-own-device) solutions; new smart phone applications; unified communications; video conferencing; M2M solutions; digital signage; fleet tracking/ management; web collaboration; and cloud-based service. For more information view the YouTube video at http:// bit.ly/1jjfghl. Immigrant Settlement and Integration Services (ISIS) has been ranked as one of the Best Workplaces in Canada for 2014 by Great Place to Work Institute Canada. The award is presented to the 50 Best Workplaces in Canada (medium <1000 employees). “A workplace is only as good as the people who work there and this award is a recognition to the board, employees and volunteers who, every day, make ISIS such a great place to work,” says Gerry Mills, Director of Operations. Fellow Chamber member T4G was also named to the list. View the full list at www.greatplacetowork.ca. Dianne Taylor-Gearing NSCAD CHOOSES DIANNE TAYLOR-GEARING Professor Dianne Taylor-Gearing has been appointed President of NSCAD University. An art educator, fashion designer and seasoned administrator, Taylor-Gearing will step into the position effective August 4, 2014. “We welcome Prof. Taylor-Gearing to Halifax and to NSCAD University,” says Grant Machum, chair of NSCAD’s Board of Governors. “She has substantial experience working with independent arts institutions in the U.K., United States and Canada and providing guidance through times of change. A skilled leader and administrator, she’s known for her team-building approach.” The TELUS Mobile Office recently made a stop in Halifax. Photo: Contributed BUSINESS VOICE To make a submission to Members in the News please contact Jennifer Pierce, Member Services Specialist, at jenn@ halifaxchamber.com or (902) 481-1227. Deadline for submissions is six weeks before publication, on the 15th of each month. 11 Achin’ for the bacon Canadian Bacon Cookhouse co-founder Mike Kennedy named Halifax Chamber’s 2014 Person of the Year By Jane Doucet | Photos: Paul Darrow If you ask successful entrepreneurs at what age their business spirit was first sparked, you’ll often hear that in junior high they juggled one or more paying jobs. Perhaps they had a paper route or pitched in at their family’s store. Or maybe they mowed lawns, raked leaves or shovelled snow in their neighbourhood. Mike Kennedy didn’t do any of those things. But at age 31 he has already launched two seasonal businesses on the Halifax waterfront and has been chosen Halifax Chamber of Commerce 2014 Person of the Year. In fact, his first job, at age 15, was as a bingo caller at Bonanza Bingo at Cole Harbour Place, where he worked part-time for a year. “It was my first experience working in front of a big crowd with a microphone, and I liked the entertainment aspect,” COVER STORY he says. Through that gig, Kennedy also realized that he enjoyed dealing directly with people, which would serve him well in his future forays into customer service and hospitality. Kennedy might have inherited his bent toward business. Born in Kentville and raised in Porter’s Lake, his father worked in food sales and his mother ran her own cleaning business. While Kennedy was studying for a Bachelor of Business Administration degree at Acadia University, which he earned in 2005, he took an entrepreneurship course and became Board Secretary for the Acadia Centre for Small Business and Entrepreneurship. That was when the spark ignited, but it would take moving out West, then coming home again, before it caught and spread. From September of 2005 to June of 2009, Kennedy worked as a Senior Staff Accountant at Deloitte & Touche LLP in Calgary. During the summers of 2006 and 2007, he studied for a Master’s degree in accounting at the University of Saskatchewan. In the summer of 2008, he wrote the notoriously difficult chartered accounting Uniform Evaluation “UFE” exam — and failed. “It was awful,” says Kennedy. “I had expected to pass, so it was pretty devastating. I had to do a lot of soul searching to see if I wanted to carry on in that direction.” Kennedy chose to keep at it, passing the UFE in 2008 and relocating to Deloitte’s Halifax office. The management at Deloitte encouraged volunteerism, so Kennedy, who plays guitar, banjo, drums and mandolin, became Board Chair of the East Coast Music Association. “I knew it was very unlikely that I’d ever win an ECMA, so I figured this was the next best thing,” he says, laughing. (Kennedy might not garner an ECMA but he was a regional finalist for Canadian Idol.) He has also volunteered for Acadia’s alumni association, the Dartmouth General Hospital and the Halifax Running Club, among other notable organizations. BUSINESS VOICE Running toward a tasty idea After working as Manager of Nova Scotia’s Department of Health and Wellness’s Internal Audit Centre from 2011 to 2013, Kennedy was hired as a specialist in Public Service Renewal by the Government of Nova Scotia. In his LinkedIn profile, he has listed this as the job description: “Smashing silos and building bridges.” (Kennedy clarifies that he has been tasked with improving internal engagement). Kennedy has shown a strong aptitude for working across sectors, including his volunteer work and most recently, his efforts to bring two exiting seasonal businesses to the Halifax waterfront. The idea for the first, Canadian Bacon Cookhouse, was born in 2012 during a regular Sunday-morning outing with the Halifax Running Club. “You go for your run, then you get coffee and bagels,” says Kennedy. “The whole time 13 COVER STORY Canadian Bacon Cookhouse employees Odessa Cohen and Kyle MacGillivray with Mike Kennedy. you’re running, you’re thinking about food.” That day, Kennedy was running alongside Louis Brill, the President and CEO of the Lung Association of Nova Scotia and a former navy cook; the pair had met through the club two years earlier. It came up in conversation that both of them had eaten and enjoyed the peameal-bacon sandwich at Carousel Bakery in Toronto’s St. Lawrence Market. “We decided that there was an achin’ for the bacon on the East Coast that needed satisfying,” says Kennedy. Not long after, Halifax’s Waterfront Development issued an RFP for a seasonal kiosk on the boardwalk. Kennedy and Brill spotted it at the same time and, even though their bacon business hadn’t moved beyond the idea phase, they quickly pulled together a business plan and submitted it. “I’m not so much a great planner as a great scrambler,” says Kennedy. “My philosophy is to bite off more than you can chew, then chew as fast as you can.” In January of 2013, Kennedy and Brill were told that their pitch had been successful. At that point, the business partners didn’t have any sandwich recipes, so the next step was to create and test them, which they were still doing two and a half weeks before they opened Canadian Bacon Cookhouse in early June. “Louis and I are both stubborn and work well under tight deadlines,” says Kennedy. “We came up with our feature dessert: chocolate-covered bacon lollipops, two days before we opened.” In late May, shortly before the kiosk opened, Kennedy received the follow- An awesome idea Of all of his volunteer work, Mike Kennedy is most proud of co-founding Awesome Foundation Halifax in 2011. The community-based organization works with a team of trustees across private, public and NGO sectors. Each month, the trustees donate $1,000 from their own pockets to distribute a cash grant to a local individual or group in support of an initiative or project that serves to further “awesomeness” in HRM. The trustees are members of such diverse companies, institutions and organizations as the IWK Health Centre, WHW Architects, Radian 6, Bishop’s Cellar, Taste of Nova Scotia and Dalhousie University. Past grant recipients include the Bedford Brass Quintet, which performed free concerts to those who took the Alderney ferry; the Little Fishers Club, which gave free fishing lessons to kids on the Bedford waterfront; and Tulipmania, a tulip-planting community-improvement project in Dartmouth. “I believe in the healthy benefits of competition,” says Kennedy, “especially when you can see that someone is driven to making something better.” 14 JULY & AUGUST 2014 ing devastating news: his mother, Judy, had died in a car accident. “My mother had instilled that spirit of creativity and entrepreneurship in me, and also that it’s important to give back to the community,” says Kennedy. “Her death helped me decide to live my life even more fully than I was, and to get more done.” Kennedy took a month off his government job and immersed himself in Canadian Bacon Cookhouse, which he says was a good distraction while he was grieving. He and Brill hired 10 students to work at the kiosk for the summer; the business partners worked there themselves on weekends and holidays and enjoyed interacting with staff and customers. “Both of us have a flair for hospitality and entertainment,” says Kennedy. Brill agrees with that assessment, adding that both he and Kennedy said: “Let’s do it” to their business idea without thinking too much about it, and that they’re both driven when they’re passionate about something. “Mike has a combination of smarts, creativity and resourcefulness, plus he’s hard-working,” says Brill. “We keep it fun, but we take everything personally, so if customer service isn’t great or people walk away thinking that sandwich was small or it wasn’t tasty, it reflects on us. We take a fair amount of pride in what we do and want to do things well.” Driving into the ocean Canadian Bacon Cookhouse, which was a finalist for the Halifax Chamber of Commerce’s 2014 New Business of the Year Award, is now heading into its second season of operation. After ironing out the kinks that cropped up during the 2013 pilot season — such as ordering 60 pounds of bacon without checking the long-range forecast that called for a week of rain which kept customers away — things should run more smoothly. That means Kennedy can turn his attention to his latest Halifax-waterfront venture, H20 Golf, which launched in late May. H20 Golf is North America’s only golf green that floats in the ocean; the 700-square-foot green that’s tethered 40 yards off the boardwalk by the Marriott Harbourfront Hotel allows golf enthusiasts to show off their short game and have the chance to win several prizes, including a 2014 Subaru Impreza. The COVER STORY seed for this business germinated in much the same way as Canadian Bacon Cookhouse: through an informal brainstorming session with Kennedy’s buddy Steve Dexter, after golf pros and brothers Todd and Jeff Bishop submitted a pitch to the Awesome Foundation. For $10 for three balls, people can practice their driving skill and receive a coupon booklet worth $500 for Halifaxarea businesses, plus a chance to win the Subaru. “It’s a unique idea to help draw people to the waterfront,” says Kennedy, who had golfed when he attended the University of Saskatchewan. Environmentalists needn’t worry; a thorough sustainability review was done as part of the business plan to ensure that no harm would be done to the ocean and its inhabitants. Some of the proceeds from this venture will be donated to the QEII Foundation. “I’m getting more deliberate about my business ideas,” says Kennedy. “Because these two businesses are seasonal, I can spend the off season thinking about how to enhance them and also scheming to come up with the next idea.” Kennedy is also eager to support existing great ideas, such as Hope Blooms — Halifax’s North End community garden, greenhouse and youth herb-dressing business that rocketed to national attention earlier this year on Dragons’ Den — to which he’s offering some business mentoring. “That’s a case of a group of people doing something to foster entrepreneurship in kids and boost both their community and the economy, and they’re achieving great results,” he says. “It just goes to show that you don’t need to have a business degree to start a business; you just have to have a passion for something and not give up. In the big picture, we need more people to take risks like that and to support those who do.” Louis Brill is confident that Kennedy will continue to be one of those people. “Mike is a leader among leaders,” he says. “He’s attracted to good ideas and positive people, but he also creates that environment wherever he goes. I think, for Mike, the best is yet to come.” Kennedy’s response to being chosen Person of the Year is indicative of the collaborator he is: “I’m equal parts surprised, humbled and grateful. I’ve been very lucky to meet and work with some incredible people over the past 10 years, and view this honour as a team effort and celebration of those who have been part of my life journey to date.” It just goes to show that you don’t need to have a business degree to start a business; you just have to have a passion for something and not give up. In the big picture, we need more people to take risks like that and to support those who do.” — Mike Kennedy HAVE YOU OPTED IN YET? The Halifax Chamber of Commerce is complying with the !"# If you have not yet opted in, you have been unsubscribed $ %& ' ()# STAY WITH HALIFAX CHAMBER NEWS! BUSINESS VOICE 15 Gottingen chic Business revitalization draws creative class to Gottingen Street By Jon Tattrie Photo: Anita MacPherson/AMacPhotography A ir Canada passengers who pick up the spring issue of En Route, the airline’s inflight magazine, will be advised to have breakfast at the Nook, visit the Parentheses Gallery, grab a drink in the Company House, dine at EDNA and take in a live show at the Marquee Ballroom. If you’re visiting Halifax, flyers are told, you have to come to Gottingen Street. As it celebrates its 250th anniversary, Gottingen Street is not just flourishing – it’s become the trendiest area of the city. “All these residential developments are bringing new people into the area,” says Patricia Cuttell Busby, Head of the North End Business Association, pointing to the many new condominiums and 16 businesses that have sprung up. “Businesses saw the opportunity. The North End has always been the centre of the creative class.” In May, Local Tasting Tours started HFX North, a foodie’s walking tour of the north end. The 2.5 hour tour stops includes Gio on Market Street, Dee Dee’s Ice Cream on Cornwallis Street, enVie — a vegan kitchen on Charles Street, and FRED café and hair salon at Agricola and North. A wide range of factors are behind the resurgence of Gottingen Street. Busby, who is also Vice-President of Agricola Street’s Burst! Transformational Solutions, mentions trail-blazers like Fred Connors of FRED and Michelle Strum of JULY & AUGUST 2014 Halifax Backpackers Hostel and Alteregos Café & Catering. Both came to the area more than a decade ago. “Fred is fantastic at branding and promoting his work,” Busby says. “It’s helped set the tone.” Strum helped start NEBA after opening her business. “She became actively engaged in the community,” Busby says. “When you see communities organize like that, they get a louder voice and start to promote the area.” It’s a long way from the street’s humble beginnings. Halifax was founded in 1749 to give the British a powerful hold on what they called Nova Scotia and to push the Acadians and Mi’kmaq off the GOTTINGEN STREET - 250 YEARS Check out the diversity of Chamber members on Gottingen Street: Global TV Vollick McKee Petersmann & Associates Ltd. Propeller Norex Brigadoon Children’s Camp Society G.M. Applied Technologies Centennial Pool Black Educators Association Atlantic Council for International Cooperation North End Community Health Centre Micmac Native Friendship Society Music NS Stepping Stone jane’s disputed territory. Fortress Halifax was born in war and huddled behind the palisades for its first few years. But shiploads of the so-called Foreign Protestants arrived year after year, seeking more land than Halifax proper could provide. Most of the 3,000 new settlers arriving in 1750-1751 were German, with a few Swiss and French mixed in, nearly equaling the original English population. The Germans soon spilled over the city walls and settled to the north of the palisades. The economic immigrants and religious refugees cut through the forest to create paths littered with tree stumps. People built and lived in “Dutch cottag- Photo: The Chronicle Herald Archives Photos: LEFT: Gottingen Street, June 2014, with view of new apartment building, Edna, and other businesses. ABOVE: Gottingen Street circa 1940’s with view of Rubin’s, Isnors, Woolworth Co., and other businesses. es,” modest one- or two-bedroom homes nestled in the woods. “The main motivation for development in that direction was the creation of the naval dockyards at the foot of what’s now Artz Street,” historian Paul Erickson explains. “The dockyard was essentially completed by 1760. There’s a lot of early activity there.” The area was known as Dutchtown, which was an English corruption of Deutschtown, as in Germany. Some called it Germantown. Erickson describes many of the colonists as indentured servants who paid for their passage by building public works in Halifax. He and his wife Dawn excavated a Dutch cottage on Cornwallis and Barrington streets as part of a SMU project in the 1980s. In 1753, many Germans were moved to settle Lunenburg (which explains why the UNESCO World Heritage Site looks so much like early Halifax). But some remained north of Halifax. In 1756, the Dutchtown settlers dragged a log home to the corner of Brunswick and Gerrish. There they paused before a common grave holding the mortal remains of some 300 of their brothers and sisters who died of typhus on the crossing from Europe to Nova Scotia. The building became their grave marker. It was called St. George’s Church and kept that name until St. George’s Round Church opened in 1812, when it became BUSINESS VOICE known as the Little Dutch Church. In 1764, the German settlers successfully petitioned the Nova Scotia government to change the name from Germantown to Gottingen to honour King George II, the German-born British ruler who founded Göttingen University and who had died in 1760. Upper Water Street dead-ended at the dockyards and Barrington Street was just a stub, so Gottingen became the street that grew and grew all the way to Lady Hammond Road (that last stretch was recently renamed Novalea Drive) to get people off the peninsula. “It became a transportation artery to the downtown,” Erickson says. By the late 1800s, Gottingen was a commercial district. A look through the digital version of Hopkins’ City Atlas of Halifax (1878) shows a tobacco factory off Brunswick Lane, a carriage factory near St. George’s Church, and the North End Market. It also housed institutions such as the Military Hospital, the Deaf & Dumb Institute and the “Colored Baptist Church.” In the 1900s, Brunswick Street was Young Avenue of its day. “It was the residential address of distinction,” Erickson says. In the post-war period, it became more of a working class neighbourhood. The destruction of Africville in the 1960s drove many of the dislocated African Nova Scotians to join the black Nova Scotians already living in the residential North End. 17 GOTTINGEN STREET - 250 YEARS Today, the North End Business Association is celebrating that 1764 name change as Gottingen 250. Particular focus is on the area’s German, Mi’kmaq and African Nova Scotia identities. The main celebrations run September 11 to 14. A music and heritage festival (staring Jrdn) will offer a free, daylong concert at 2183 Gottingen Street, an openair street market on Maitland Street, and family festivities in the field next to St. Patrick’s Alexandra. On Sunday, there’s a free community barbeque and multi-denomination religious service. It’ll be a return to roots, as one of the original Little Dutch Church pastors spoke four languages and preached to people from different Christian traditions. The area’s history will be explored throughout the year at iMOVE, the Bus Stop Theatre and the Co*Lab, with photo collections, archival displays, and community stories on Gottingen Street and online. Organizers also plan to develop a history app that will use location tags to pull out stories from the first 250 years for a walking history tour. “We’re going to project onto buildings how they looked through the years,” Michelle Strum adds. “It’s a celebration of Gottingen past, present, and where we’re going.” Part of the reason for Gottingen 250 is that there is Canadian Heritage funding available for neighbourhoods celebrating their 250th anniversary. Strum’s hostel and café is one of the many signs of growth in the area, along with the Global News headquarters (in the former Palooka’s site), Home Grown Organics and more. NEBA says the area economy is “excellent,” although businesspeople here (and elsewhere in the downtown) want to see business taxes reformed. It also wants action on HRM’s Centre Plans so development moves quicker. Strum has owned her businesses for 13 years, and that makes her hostel one of the longest-standing enterprises on the street. “Gottingen Street is different than downtown in that people tend to run these life-long businesses,” she explains. Owners retire, sell the spot, and a new business take its place. Photos: Photo: Norwood/The Chronicle Herald Archives/1948-09-28 Photo: The Chronicle Herald Archives Photo: Anita MacPherson/AMacPhotography TOP: Vogue Theatre on Gottingen Street. When this photo was taken in 1948, fans were lined up to see Blondie’s Holiday. Running boards on cars were going out of style, as evidenced by the small car behind the sedan, and trolleys still travelled the streets. MIDDLE: Gottingen Street with view of Klines Ltd., Forsyth’s Men’s Shop Ltd., Bank of Montreal, Simons and other businesses. BOTTOM: Gottingen Street, June 2014, with view of Global, Theatre Lofts, Glubes Lofts and other businesses. 18 JULY & AUGUST 2014 GOTTINGEN STREET - 250 YEARS Photo: F. Martin/The Chronicle Herald Archives/1966-01-28 Photo: Sullivan/The Chronicle Herald Archives/1962-11-15 “It has that rural business community feel,” she says. “Walk up and down Gottingen Street and you’ll find the owner behind the counter at almost every business. It’s something really special we have here.” One of those owners is Jenna Mooers. She grew up on Gottingen and North, then Creighton and North, in the 1990s. Gottingen sprouted plenty of empty buildings and vacant lots at that time. She left for Montreal after high school and had no reason to return. But then her mother, Jane Wright, closed Jane’s on the Common, and bought 2053 Gottingen Street to operate Jane’s Catering and Events. Mooers Photos: L: Built in 1859, the School for the Deaf was situated where Uniacke Square is today and was known as Brunswick Villa. R: Construction is well underway of the $1,570,000 Uniacke Square low-rental project. Located south of the former School for the Deaf property. All these residential developments are bringing new people into the area. Businesses saw the opportunity. The North End has always been the centre of the creative class.” – Patricia Cuttell Busby, Head of the North End Business Association A step back in time By Jon Tattrie Gottingen Street conjures up images of rural living in pastoral woods, the sound of horse hooves clip-clopping on dirt roads, and the smells of pine and ocean. Well, it does if you’re Paul Erickson, professor of anthropology at Saint Mary’s University and the author of Historic North End Halifax. Erickson lives in the north end and has spent much of his life digging deep into its roots. “That area from Gottingen to the harbour is referred to as the old north suburbs. It developed before the south suburbs,” he says with a glint of pride. Gottingen Street still has the community vibe it had in the early days, but the pastoral woods and rural atmosphere are long gone. So are the clip-clopping horse hooves and tree-stumped dirt roads. Some of it made it to World War II, 20 Saint George’s Round Anglican Church, Brunswick Street, Halifax. but almost all of the old world was bulldozed in the mania for urban renewal that gripped Halifax post-war. But hints of history remain. The Little Dutch Church still marks the old mass grave. Stand at the corner of Cornwallis and Barrington to take in the billboard sitting on a green space. That’s where Paul Erickson and his SMU team excavated (and then reburied) an old Dutch cottage. Across the street is the new Spice Condominiums. They’re named for William Schwartz, the son of German immigrants. He founded Schwartz Spices in 1889 and operated a spice factory on the site. Walk up to the south-east corner of Cornwallis and Brunswick (kitty-corner to the Round Church), turn left and stroll past the beautifully ancient brown home. It’s Akins Cottage, built in the JULY & AUGUST 2014 Photo: The Chronicle Herald Archives/1958 1790s and later home to Dr. Thomas B. Akins, author of 1895’s History of Halifax City. The original Dutch cottages looked something like it. Close your ears to modern traffic, shut your eyes to the condos, and listen to the echoes of horses trotting on dirt roads. Smell the peaceful woods. “That’s about as evocative as you can get of 18th Century North End,” says Erickson. “The rest you have to use your imagination for.” is opened EDNA in the building in 2013. It’s a restaurant named for the American poet and playwright Edna St. Vincent Millay. “I feel like I’m falling in love with Halifax all over again,” Mooers says. “Part of my vision was to be a neighbourhood restaurant and bar where people could walk and get a locally sourced, home-cooked meal and a glass of wine, and not have to take their cars.” Business is good, she says, but she worries about development becoming gentrification. “As long as small business owners are invested in the community, live and work and feel it, then I think it’s a really positive thing,” says Mooers, who does indeed live in the neighbourhood. She put benches on the sidewalk to add to the community spirit. “Public seating is really neat,” she says. “It took all of 30 seconds for somebody to come by and sit on them. They’re pretty much occupied all day long.” Learn more at Gottingen.ca 2& Tuesday, November 4 11:30am - 1:30pm " % macro-strategies - , ' www.halifaxchamber.com %.' *& #$% &'(%')'%*+%. * + BUSINESS VOICE 21 PROFILE Working for stronger families Photo: Anita MacPherson/AMacPhotography Halifax doctor launches organization helping families address mental health challenges By Heather Laura Clarke Dr. Pat McGrath is a Clinical Child Psychologist, as well as the Integrated Vice President of Research and Innovation at the IWK Health Centre and Capital Health, and a professor and Canada Research Chair at Dalhousie University. W hen a child is struggling and professional help is a year away, many parents have no idea how to cope. That’s why Dr. Patrick McGrath decided to try something radically different within the healthcare system. “The whole goal is to get the right care to the right person at the right time,” says McGrath, who is a Clinical Child Psychologist, as well as the Integrated Vice President of Research and Innovation at the IWK Health Centre and Capital Health, and a professor and Canada Research Chair at Dalhousie University. “One of the ways we can do that is by delivering mental healthcare to kids and their families at their own residence, at times that are convenient for them.” In 2012, he took the research from trials at the IWK Health Centre — which were supported by the Canadian Institute of Health Research — and spun it into a not-for-profit business in order to deliver services across Canada. Supported by 22 the government of Nova Scotia, Strongest Families provides distance care to children and their parents all across the country. McGrath provides the example of a mother of two in a rural setting, who is contending with her youngest child being kicked out of daycare repeatedly for misbehaving. If she expressed her concerns to her family doctor and got a referral to see a psychologist, it could be an entire year before they secured an appointment. At that point, the mother would need to take a day off from work each week, and hire a babysitter for her other child, in order to get her youngest child to the weekly sessions. McGrath says after a couple of weeks, the family would most likely quit the sessions because they couldn’t afford to miss work, hire a babysitter, and travel into the city so frequently. But by consulting a family doctor and being referred to Strongest Families, JULY & AUGUST 2014 McGrath says they can be working on their program within just two weeks. “What we’ve developed is a way of delivering that care in their own homes, at a time that’s convenient for them,” says McGrath. “We speak with them over the phone and give them handbooks, DVDs, or access to a secure website where they can access a personalized system, so they can figure out how to help their child.” McGrath says the coaching includes teaching parents how to notice their child’s behaviours, how to manage whining and complaining, how to use “when/ then” statements, and how to collaborate with the child’s daycare or school — anything they need to gain control over the situation and help their child. There are also ways to address children who don’t want to participate in school activities, have issues with bedwetting or Attention Deficit Hyperactivity Disorder, are fearful of large animals, or struggle with separation anxiety. PROFILE “We’re not about blaming the parents, because sometimes kids can be very difficult and will need specialized skills to deal with them,” says McGrath. “Studies have shown that managing a difficult child can increase parental depression, and also that parental depression increases the likelihood that you’ll have a child with mental health problems.” Strongest Families won the Ernest C. Manning Foundation principal award for social innovation in 2013. During the same year, the group helped more than 2,000 families in Nova Scotia, Ontario, and Alberta. McGrath says they are talking with partners overseas about expanding, and have already franchised the concept to a health system in British Columbia. “The feedback from families is just amazing. They love it. It really is the way of the health system of the future,” says McGrath. “It’s focused on the best It just goes to show that research creates jobs here in the province. The IWK Health Centre and the QEII Health Sciences Centre bring in between $35-$40 million each year in external funding.” science and the needs of the families; not the needs of the providers.” Dr. Patricia Pottie helped develop the program, and now serves as President and Chief Operating Officer of the Strongest Families Institute. She and McGrath currently have a team of about 30 employees who work for Strongest Families. The coaches are carefully trained to work with the families, and come from a variety of educational backgrounds. Dr. McGrath expects they will continue to generate more jobs here in Halifax as Strongest Families grows. “We’re providing meaningful employment here in Nova Scotia, and we’re talking about great jobs that pay far better than the typical wage for a call centre,” says McGrath. “It just goes to show that research creates jobs here in the province. The IWK Health Centre and the QEII Health Sciences Centre bring in between $35-$40 million each year in external funding.” “With research, you go where the best minds are, and there are an incredible number of things happening in Halifax.” COMMERCIAL REAL ESTATE OPPORTUNITIES To place an ad call: 426-2811 ext 1163 BUSINESS VOICE 23 TRENDS Be a great event attendee Things to do before the event to win a planner’s heart DRIVE member prosperity and value MELISSA HAWKES SENIOR EVENT MANAGER HALIFAX CHAMBER OF COMMERCE I’ve been organizing events for many years, and no matter how organized you are or how much preparation you do, the day of an event always brings both great anxiety and excitement to a planner. You must be on your toes to troubleshoot, plan for last minute changes, and expect the unexpected. So as an event attendee, how can you win the heart of a planner? Allow me to share a few easy steps: Book your tickets before registration closes (ideally 72 hours in advance): Venues require an event’s guest guarantee 72 hours in advance with a percentage allocated for increase in numbers, but with no option to decrease. Once a planner sends the guarantee, the costs associated with each guest are locked in. Registration lists are also typically prepared and printed the day prior to an event as the planner must be on site for set up and execution the day of. To ensure you officially make the list, registering in advance is the key. Having to hand write names on a nicely printed, formal list will make a planner cringe. Send any special meal requirements in advance to the planner or directly to the venue: Planners and venues are always happy to accommodate special meal requirements, but ideally should know in advance so they can have the meal prepared and ready to serve with the rest of the guests. Always call the venue in advance (minimum 48 hours) to report special meal requirements or let the planner know, as they would be happy to pass it along. It is no longer just a vegetarian alternative to plan for, but gluten-free, dairy-free, sugar-free, etc. and it takes time for a kitchen to plan for so many different “free” meals. Bring your ticket (if one is provided): Having a ticket means you don’t have to check in at registration or wait in line! Typically blank tickets are printed and available on site to accommodate for lost or misplaced tickets, but it is a win-win situation when you can stroll confidently into an event knowing you have a ticket in hand. If the event is not a ticketed event or if you have forgotten your ticket, it is very helpful to know what company you are registered under to attend. If you’ve been invited as a guest, be sure to ask what company you should check in under when you arrive. It will make the process much smoother. Companies typically purchase more than one ticket and don’t necessarily provide delegate names in advance, so this will help aid in your entry. Lastly, if you cannot attend an event, be sure to give your ticket to a friend or colleague. So follow these three easy steps and you will be on your way to winning the hearts of planners everywhere. It will also make for a more enjoyable attendee experience for you as well. Melissa Hawkes is the Senior Event Manager at the Halifax Chamber of Commerce. You can reach the Events Department at (902) 468-7111. To see all of the Chamber’s upcoming events, please visit our calendar of events on www.halifaxchamber.com. 24 JULY & AUGUST 2014 CITY DESK Resurgent Gottingen Street A lesson in faith in the community To place an ad call: 426-2811 ext 1163 The story of Gottingen Street is in many ways the story of Halifax — rich in history, diverse in culture, and experiencing a period of rapid evolution. As the Gottingen community marks 250 years since its settlement — first as Germantown and later as Gottingen — we celebrate its storied history and its promising future. Gottingen Street is a wonderful case study in how we can build not simply a bigger city, but also at better city. After an extended period of decline, Gottingen Street is experiencing resurgence with an eclectic mix of coffee shops, restaurants, galleries, microbreweries, a television station, a food co-op, new condos and apartments. These colourful new threads are woven into an already rich community fabric that includes families whose names extend back to the early days of Africville, Nick Dimitropoulos and his Vogue menswear, the North End Community Health Care Centre, the Mi’kmaq Friendship Centre, the North Branch Library and the Community Y. Gottingen teaches us that politicians and bureaucrats do not build great cities so much as people build great cities. Our role at City Hall is to create the conditions in which people with big ideas are willing and able to successfully invest in their community. This is not to abdicate the city’s responsibility. Our land-use plans, our permitting systems and development approvals, provision of public services such as transit and policing, and support for civic events and culture certainly contribute to the success of the Gottingen community and the city writ large. MARKET PLACE MAYOR MIKE SAVAGE Similarly, reconnecting our downtown areas with the demolition of the Cogswell Interchange and the reinstatement of grade level streets will go a long way to redressing past planning mistakes, and removing physical, and perhaps even psychological, barriers to civic improvement. But, at the heart of the success of Gottingen is something I can best sum up with one word: Faith. By that I mean faith in all its forms: faith in oneself and in one’s beliefs; faith in other people; faith in the value of smart investments and hard work. And, yes, faith in Halifax, a city that is likewise riding a refreshing wave of optimism. Gottingen’s story has often been difficult to tell — its decades’ long decline attributable to a variety of factors, from the advent of shopping malls to broader social equity and socio-economic problems that we have yet to solve. BUSINESS VOICE And yet today, long after the closings of movie theatres, department stores, furniture stores, grocery stores, and banks, people are putting their faith in Gottingen Street and its surrounding community. The result is a dynamic mix of old and new, a community that has a place for oldtimers and newcomers, for different cultures, incomes and interests. This is the neighbourhood where Hope Blooms was born and is quickly becoming a movement thanks to the commitment of Jessie Jollymore and her group of unstoppable kids, who taught all of us what a community can grow when the right seeds are planted. As we celebrate 250 years of the Gottingen neighbourhood, let’s ensure its lessons of faith in community are shared with everyone who is committed to building a stronger, better future for the entire Halifax region. We can help! At TecBox we work w with clients to engineer the perfect shipping solution. Custom wooden crates Patented cardboard crating ssystems Learn L more at TecBox.ca T or by calling 902-543-5044 902-5 25 WHERE ARE THEY NOW? Building a legacy Wadih Fares still making his mark on Halifax skyline By Richard Woodbury Photos: Joseph Robichaud Over the years, Wadih Fares has col- lected many awards and honours from a diverse group of organizations, including the Halifax Chamber of Commerce, Saint Mary’s University, the Salvation Army and Engineers Canada. Not long after being named Business Person of the Year at the 2012 Halifax Business Awards, he received word he would be receiving the Order of Canada. According to the Governor General’s website: “The Order of Canada is the centrepiece of Canada’s honours system and recognizes a lifetime of outstanding achievement, dedication to the community and service to the nation.” As somebody who wasn’t born in Canada, the honour had special meaning for Fares. “I felt that I belonged as a Canadian,” he says. As well, it confirmed certain feelings he had about Canada. “It is true, Canada is the land of opportunity and everything is possible if you work hard enough for it,” he says. As always, Fares’ company, WM Fares 26 JULY & AUGUST 2014 Group, for which he serves as President and CEO, is keeping busy. When Business Voice spoke with Fares in May, the company was putting the finishing touches on its St. Lawrence Place project, which consists of two buildings on Joseph Howe Drive. The building closest to the street is a five-storey retail and office development. In fact, Fares moved his company’s office to this location as it needed more space and liked the new spot’s natural light and central location. In behind the commercial building is a 13-floor residential development, which has an unusual twist. The first five floors are rentals, while floors six through 13 are condos. “That’s something new we’re trying and it’s working out very good,” says Fares. One other project the company is working on is Rockingham South, a major subdivision off Dunbrack Street. Infrastructure work is about to begin on the 55-acre development. WORKING FOR YOU Our best long-term investment Business community has a huge stake in education system GROW and nurture the skilled workforce MARK FRASER EXECUTIVE VICEPRESIDENT AT T4G and CHAIR, GROW AND NURTURE SKILLED WORKFORCE TASK-FORCE A few months ago, the provincial government launched a comprehensive review of our education system, the first of its kind in 25 years. The Minister’s Panel on Education, led by the Hon. Myra Freeman, undertook a large consultation effort this spring. Since education formed a significant part of our 2013-2018 Strategic Plan, the Chamber prepared a submission outlining the business community’s thoughts on the education system. This was largely new ground for the Chamber. If you were to ask your average business owner in Nova Scotia about their most pressing issues, education likely would not top the list. Taxes, regulations, economic growth — those are the day-to-day issues that occupy our members’ minds. So why pay attention to education? What does it have to do with business? The Now or Never Report did a wonderful job reminding all of us that to succeed as a province we will need to think long-term. Education is the foun- dation of our collective prosperity and it is one of the best long term investments we can make. If we want to be a more successful province two decades from now, we need to pay close attention to the education decisions we make today. In many ways, Nova Scotia has a good education system. We have many passionate educators, parents place a high priority on education, and we have one of the highest graduation rates in Canada. It would be easy to look at where we are, shrug our shoulders, and say we are doing a good job. Yet recent evidence has made it absolutely clear: good is just not good enough anymore. Nova Scotia’s school system is facing two critical problems: demographics and student achievement. The Organization for Economic Co-operation and Development’s (OECD) 2012 Programme for International Assessment demonstrated that Nova Scotia’s academic achievement has stagnated or declined in reading, science, and mathematics. The gap between Nova Scotia students and top performing students in Quebec, Alberta, and British Columbia is increasingly worrying. The most glaring example is the difference in mathematics scores between Nova Scotia and Quebec. The 39-point difference represents almost a year’s worth of learning, according to the OECD, and is a major cause for concern. This does not even BUSINESS VOICE take into consideration the even larger gap between Nova Scotia and top-performing countries around the world. On the demographic side, enrolment in Nova Scotia public schools has been declining and there is no indication that this trend will reverse itself. In the 2002-2003 school year, enrolment in Nova Scotia was 150,309. By 2016-2017, it is projected to fall to 118,638, a decline of 21 per cent over 15 years. This continued decline will pose serious challenges for school boards, especially those in rural parts of the province. Given these challenges, it is clear that our school system needs renewal. While we do not have all the answers, we believe that the following will help: Allow our schools to be more innovative by focusing on the outcomes students achieve rather than the processes teachers use. Enhance the curriculum to concentrate on fundamental skills in math and science and to introduce entrepreneurship. Remember that it is more important to spend our money effectively than to worry about how much we are spending overall. Given its tremendous influence over how our children grow and develop, education invokes passionate opinions. Yet by embracing new ideas, the Panel has the opportunity to lay the foundation for our children’s success. It is a chance we cannot afford to miss. 27 WORKING FOR YOU Strategic Plan 2013-2018 We aim to be one of the top three highest growth city economies in Canada by 2018 NEGATIVE IMPACTS ON BUSINESS Access to Training Red Tape Commercial Taxes Access to Training Others 42% 21% 17% 11% 8% WHAT THE CHAMBER IS DOING 01 02 03 04 WHAT WE HAVE HEARD 05 06 WŽƐƚʹ^ĞĐŽŶĚĂƌLJĚƵĐĂƟŽŶ is crucial to business Important Skills & Training Strategic Taskforces /ŶĨŽƌŵĂƟŽŶdĞĐŚŶŽůŽŐLJ Assist with access to training and government procurement Management & Leadership WƌŽŵŽƟŶŐĞŶƚƌĞƉƌĞŶĞƵƌƐŚŝƉĂŶĚĐĞůĞďƌĂƚĞƐƵĐĐĞƐƐ DĂƌŬĞƟŶŐΘ^ĂůĞƐ ŶĐŽƵƌĂŐŝŶŐŐŽǀĞƌŶŵĞŶƚĂĐƟŽŶ Keeping members up-to-date Process Improvement Engage students in the business community Import / Export dŚŝƐŝŶĨŽŐƌĂƉŚŝĐǁĂƐĐƌĞĂƚĞĚďLJE^ĚĞƐŝŐŶƐƚƵĚĞŶƚŶĮĂ>ŝŶ͕ŝŶĐŽŶƐƵůƚĂƟŽŶǁŝƚŚE^͛ƐKĸ ĐĞŽĨhŶŝǀĞƌƐŝƚLJZĞůĂƟŽŶƐĂŶĚ>ŝŶĚƐĂLJĞƐƚ͕ DĂƌŬĞƟŶŐĂŶĚ^ƉŽŶƐŽƌƐŚŝƉ^ƉĞĐŝĂůŝƐƚĂƚƚŚĞ,ĂůŝĨĂdžŚĂŵďĞƌŽĨŽŵŵĞƌĐĞ͘ 28 JULY & AUGUST 2014 WORKING FOR YOU WHAT THE GOVERNMENT CAN DO WHAT IS THE MOST URGENT 22% Develop sensible ƌĞŐƵůĂƟŽŶƐ 23% 15% 19% 21% ŽŵƉĞƟƟǀĞƚĂdžĞƐ Promote entrepreneurship Reduce tax burden ͞KƉĞŶĨŽƌƵƐŝŶĞƐƐ͟ Culture ŚĂŵƉŝŽŶĐŽŵŵŽŶͲƐĞŶƐĞƌĞŐƵůĂƟŽŶƐ Capitalize on major projects ,ĞůƉďƵŝůĚĂǀŝďƌĂŶƚĚŽǁŶƚŽǁŶ WƵďůŝĐĞĚƵĐĂƟŽŶƚŚĂƚ prepares students for EŽǀĂ^ĐŽƟĂ͛Ɛ&ƵƚƵƌĞ WHAT YOU CAN DO 1 Mentor a start–up 2 Innovate with research 3 Expand to new markets 4 Hire a new grad 5 Invest in business and training 6 Hire an immigrant EŽƚĞ͗dŚŝƐŝŶĨŽƌŵĂƟŽŶǁĂƐĐŽůůĞĐƚĞĚĨƌŽŵ,ĂůŝĨĂdžŚĂŵďĞƌŽĨĞǀĞŶƚĂƩĞŶĚĞĞƐĂŶĚŽŶůŝŶĞƉŽůůƐ͘dŚŝƐŝƐŝŶƚĞŶĚĞĚƚŽďĞĂƐŶĂƉƐŚŽƚŽĨŵĞŵďĞƌŽƉŝŶŝŽŶƐĂŶĚǁĂƐ ŶŽƚĐŽůůĞĐƚĞĚƵƐŝŶŐĂƐĐŝĞŶƟĮĐŵĞƚŚŽĚ͘ BUSINESS VOICE 29 SPECIAL FEATURE CORPORATE GOVERNANCE What you bring to the table Governance isn’t “tick-the-box” compliance By Christian Buhagiar and Richard Powers Photo: spotmatikphoto/1234RF Every week, directors from some of Canada’s leading companies gather at top business schools around the country for three days of lectures, case studies, boardroom simulation and group discussions. Their focus? Creating value for the companies that they serve. This regular gathering is part of the Directors Education Program (DEP), jointly developed by the Institute of Corporate Directors and University of Toronto’s Rotman School of Management. It is a world-leading program for directors in Canada, which takes place over a period of 12 days. It is already offered in Toronto, Montreal, Vancouver, Edmonton and Calgary. In October, the program will launch in Halifax, and then in Winnipeg one month later to continue the program’s expansion nationwide. “Given increased public scrutiny on boards and corporate accountability, the need to stay ahead of the curve and demonstrate good governance has never been greater,” says Stan Magidson, president and CEO of the ICD and an instructor on merger and acquisition oversight in the DEP. “But, governance isn’t about ‘tick-the-box’ compliance. It’s about long-term and sustainable value creation, leadership and sound judgment. That’s what the DEP stands for.” The DEP was first launched 10 years ago and this year celebrates its 100th course offering. There are more than 3,000 alumni of the program, which in30 clude, among others, prominent business leaders from Atlantic Canada such as Jo Mark Zurel, Chair of Atlantic Provinces Economic Council and Newfoundland Power; Steve Parker, Chairman and CEO of CCL Group; Rob Sobey, Director of Empire Company Limited; and Frank Sobey, Chair of Crombie REIT. The popularity of the DEP is in part due to expectations from shareholders and regulators that directors of a company have the knowledge and competency to oversee strategy and guide management. In fact, the Canadian Securities Administrators (CSA) requires that education and orientation practices are completely disclosed to investors every year, with two sections in National Policy 58-201 referring to director education. Issuers are also required to disclose whether they have adopted the guidelines. Most organisations have internal director education such as reading director handouts and online materials, meeting with management, and attending site visits. However, these sessions focus on the company and the industry in which it operates rather than broader principles of good governance and director effectiveness. Programs like the DEP are intended to help directors go further in enhancing their contribution in the boardroom by asking the right questions to hold management accountable and ensuring that the company’s and stakeholder’s interests are represented. JULY & AUGUST 2014 “A key part of being a director is knowing how and when to ask the tough questions,” says Cheryl Hodder, chair of Film & Creative Industries Nova Scotia, partner at McInnes Cooper in Halifax, and an alumna of the DEP. “If you’re a corporate director, you’re not immersed in the business 24/7 like management is, so you have to know which questions to ask, when to ask them, how to ask them, in order to get the information you need to do your job effectively and responsibly.” The perception of the boardroom as an Old Boys Club with three-hour lunches, whiskey and cigars is a thing of the past. A typical board member now dedicates over 300 hours to the company annually, which includes six to eight meetings each year, more under special circumstances; reading multiple board documents, often a few hundred pages long; and researching emerging issues that can affect the director’s duties. For many, being a corporate director is a full-time career. And like any career, it’s about what you bring to the table and how you will continue to add value. Christian Buhagiar is VicePresident, Education at the Institute of Corporate Directors. Richard Powers is National Academic Director of the DEP at University of Toronto’s Rotman School of Management. SPECIAL FEATURE SAFETY AND SECURITY Iơ\[joǃ_hij Security a vital part of any business operation By Tom Mason Bill Brydon recalls a particular case of business theft — a much simpler case than many of the undercover operations, drug enforcement stings and complex business crimes he was involved with over his 32 year career with the RCMP. A road building company was leaving its heavy machinery parked on the side of an isolated country road every Friday afternoon. When they came back to work on Monday the fuel had been drained from every vehicle. What seemed like a petty crime was devastating for the company in question. “Not only did they lose all that fuel, but they had to deal with major down time on Monday morning while they waited for a fuel truck,” says Brydon. “For a small company operating on tight margins, a crime like that can be a tremendous hit to the bottom line.” Today Brydon is Director of Operations with Commissionaires Nova Scotia. As part of his job he helps companies develop security strategies to protect against those types of crimes. “Most Investing in professional advice in the beginning can save a lot of money over the long term.” — Bill Brydon people know us as the company with the guards at the front gate, but that’s just one small aspect of what we do,” he says. “We’re actually the province’s largest private security company. We offer a high Your Security is our Business Commissionaires Nova Scotia is the province’s leading employer of veterans and offers security solutions to protect your business, employees, contractors and visitors. tThreat Risk Assessments tSecurity Guarding tInvestigations tPolice Clearances tMobile Patrol tBy-law Enforcement tHome/Business Watch tCustomized Security & Safety Training tCommercial & ID Services tLone Worker Monitoring Serving all of Nova Scotia with offices in: Halifax tKentville tSydney tTruro commissionaires.ns.ca 1 877 322 6777 32 JULY & AUGUST 2014 CUSTOM MEDIA CONTENT level of expertise in many areas including access point security, mobile response to alarms, investigative services, forensic camera investigations and much more.” It seems that workplace security incidents have increased dramatically in recent years; everything from violence at the hands of disgruntled employees to major cyber disasters like the recent heart bleed computer virus have become regular news headlines. “It’s no secret that the security industry exploded after 9/11,” says Brydon. “A lot of companies realized then that they needed security. The problem was, a lot of them didn’t know what they were trying to protect. Was it their people? Their property? Their information? All of those things are vital to a company’s bottom line.” Anything that compromises your ability to perform your core function as a business needs to be protected, says Brydon. “You need a plan to protect those things and you need to check on a regular basis to make sure the systems that are in place to protect those things are adequate.” Maintaining a uniformed presence at a company’s access point may look impressive, but it may not be the most effective use of limited security resources. Brydon says that a comprehensive security assessment should be the starting point for any business. It should be carried out by a security professional; someone trained to recognize potential threat risks and security weak points. “A business owner may be great at running a manufacturing business, but that doesn’t mean they’re going to be great at security. Investing in professional advice in the beginning can save a lot of money over the long term.” For a small business, investing in up-to-date computer virus and backup software and an alarm system may be enough. There are three elements to a good security system, elements that Brydon refers to as the Three E’s: education, engineering and enforcement. Making sure everyone sticks to the security plan — the enforcement — can be the most difficult part of that equation. “You can’t have the employees following the security policies and the management ignoring them. It won’t work.” WORKPLACE WELLNESS SPECIAL FEATURE Can’t stand to sit? Include workplace wellness through movement “We are built to move,” says Dannion Smith, Director Ergonomic Initiatives — Teknion Limited. It’s a simple statement about the human body with a surprisingly difficult application while in the corporate office landscape. Today’s office worker needs to find a way to embrace a work style that includes wellness through movement in their daily work activities or we will see a continued downward trend toward risky lifestyle choices. Current research findings suggest: 1. Sitting is associated with an increased risk of diabetes and heart disease. 2. When we sit, electrical activity in the legs shuts down enzymes that break down fat and calorie burning drops to one per minute. CUSTOM MEDIA CONTENT 3. After two hours of sitting good cholesterol levels drop. 4. This sedentary behaviour increases the risk of some forms of cancer and blood clots, leading to health problems that include strokes and heart attacks. 5. Reducing sitting to less than three hours a day can increase life expectancy by two years. Combatting this problem in the workplace will not only protect employees but also pay economic benefits to the employer in the form of improved productivity and less health related absenteeism. Regular activity and ergonomic solutions for workers are the main preventative tools recommended to employers. Active meetings, office laps, BUSINESS VOICE standing desks and simple exercises are some of the options available to break up a prolonged sitting routine. Tim Duguay, Account Manager for Ergoworks in Dartmouth, says that business demand for standing desks has increased considerably in recent months as a result of the growing attention to this important workplace health issue. “Employers and employees alike are looking for new alternatives. With negative pressures on productivity and health insurance costs, companies are turning to practical, cost-effective solutions. Technology changes, work changes, your body changes; shouldn’t your work space be able to change too?” For more information: www.ergoworks.ca 33 SPECIAL FEATURE WORKPLACE WELLNESS Workplace wellness contagious Positive health practices can encourage co-workers By Jane Doucet Whether your business employs 1,000 people or a half-dozen, it’s obvious that healthy employees are more productive than sick or stressed staff. Yet the idea of a workplace-wellness program remains a tough sell in many quarters. Statistics from the recent Buffett National Wellness Survey reveal that despite the sustained popularity of wellness-focused initiatives, few organizations are taking an evidence-based approach to assessing the impact of their initiatives, or keeping track of how well the eventual results match up with the anticipated benefits. Only 21 per cent of respondents indicated that they had measured the health of their organization’s full-time employees, with this proportion being somewhat higher in Atlantic Canada (30 per cent) and in public-sector organizations (27 per cent). Lydia Makrides, the founder and CEO of Evexia and Tantallon, N.S.-based Creative Wellness Solutions Inc. and the Editor-in-Chief of the International Journal of Workplace Health Management, has heard all of the arguments against. “There’s a misconception that implementing a workplace wellness initiative is too costly for a small business,” she says. “Many owners also say they don’t have a human resources department, and they don’t have time to organize and manage an initiative or program themselves.” The good news is that they don’t have to, thanks to online tools such as Creative Wellness Solutions’s Evexia, 34 a multilingual global “wellness portal” that integrates the delivery of health risk assessments, customized wellness interventions and challenges, expert coaching, goal trackers, interactive videos and live webinars through webbased platforms to employees anywhere, anytime. “Evexia is self-managed by employees, and Creative Wellness Solutions supports the model,” says Makrides. She calculates that for a company with 50 employees, the approximate cost to the business owner is a mere $2 per employee per week. To put that into perspective, workplace-wellness programs have proven to provide a return on investment of between $3 and $6 for every $1 invested. Evexia’s interactive meal planning, cooking demonstrations, musculoskeletal-health anatomical videos and exercise programs are unique components. Camaraderie and engagement among employees are promoted through social media, and regular reports provide benchmark and performance data. This fall Makrides plans to roll out the Great Canadian Challenge – Nova Scotia, a social media network where workplaces compete against each other for better health, whether it’s a challenge for colleagues to quit smoking, lower blood pressure or lose weight. “Social media offers a ‘cheerleading’ community of support,” she says. “Research has shown that good health is contagious, and that family, friends and coworkers may follow someone else’s healthy behaviour.” JULY & AUGUST 2014 As a small business owner with 25 employees, Makrides knows firsthand the bottom-line impact of a healthy staff. “If people are stressed, inactive, obese and tired, they aren’t going to feel good during or after their workday. If a small team isn’t productive, it’s more detrimental to the company’s bottom line. Everyone from the receptionist to the CEO needs to be 100 per cent productive in order to meet the demands of a small business.” The Buffett National Wellness Survey found that work-related stress, mental health, high blood pressure and smoking continue to be identified as the top health concerns affecting organizations. In Atlantic Canada, the top five organizational health concerns are work-related stress, high cholesterol, high blood pressure, obesity and smoking. The concern about work-related stress presents an opportunity for organizations to make a significant impact on employee health with associated bottom-line outcomes. Stressed employees are more likely to rate their health as poor, spend more on prescription medications and drive up absenteeism costs by up to 19 per cent, disability costs by up to 30 per cent and turnover costs by up to 40 per cent. Other health issues include repetitive strain injuries in the neck, shoulders, arms, hands, wrists, knees and lower backs of employees who pack boxes, lift heavy items, cut hair, massage people or make products all week long. And research has deemed sitting all day at work as “the new smoking” as it’s an unhealthy trend. “You have to get up and move at least every hour, even if it’s just to walk to the washroom or the water cooler,” says Makrides. Regardless of a company’s size, it’s the current and future employees who will drive the demand for healthy workplaces, because the younger generation is much more conscious of work-life balance. Small business owners need to begin implementing workplace wellness now. “Start small and the long-term payoff is that your employees will be healthier, happier and more productive,” says Makrides. “You’ll start seeing the benefits of your initiatives within a month.” SPECIAL FEATURE WORKPLACE WELLNESS Corporate Wellness 2.0 Making social media a must-have component By Dr. Lydia Makrides Connect your workplace with fun team challenges There is compelling evidence demonstrating that corporate wellness is the right thing to do for employees and for the business bottom line. Despite this, employers in Nova Scotia are still reluctant to invest in these programs. Two reasons consistently given include costs and employee participation. It is well known that corporate wellness brings a return on investment of at least $3-$6 per dollar invested so that in essence, wellness is cost-neutral paid out of savings. The issue that needs to be addressed is participation. Major employer surveys and reports clearly state that social media is a key emerging strategy that employers are using to engage employees and reduce health benefit costs. Social media is the tool that links individuals in a social network to achieve a common purpose. Social networking generates high participation rates where employees are empowered to engage each other. As research has shown, good health is contagious. This means that when individuals lose weight or quit smoking, their friends and family are more likely to do so as well. By creating a social network in the workplace, employees come together and support each other leveraging peer support. This is why Corporate Wellness 2.0 social networking is the new frontier, solidifying social media as a must-have component. It is not hard to visualize the success that social networking would have in corporate wellness given how often businesses and individuals use Facebook and Twitter. That’s why Corporate Wellness 2.0 is not only about cholesterol and blood pressure but also about how people feel about themselves, their workplace and their community and how they relate to each other. With Evexia™, Creative Wellness Solutions’ global wellness platform, employees are able to create these kinds of positive social networks through the Unless Nova Scotia companies begin to realize the role their employees play in their success and realize that health goes hand-in-hand with productivity, the provincial economy will continue to struggle. This is particularly relevant for small businesses, which form the backbone of the local economy.” platform’s Community section. Employees can create their own challenges and groups and recruit their coworkers, share personal stories, post comments and photos, compare notes and motivate each other. The goal is to create camaraderie and support around wellness in the workplace. Research has consistently shown how support is crucial to making lifestyle CUSTOM MEDIA CONTENT changes. Corporate wellness programs need to harness this kind of peer mentorship and support so employees know they are all working toward common goals. This is just as important for smaller businesses as it is for large. Another item that drives engagement is team challenges. Together, teams can focus on specific wellness topics each month, such as eating breakfast, getting enough sleep, or more lengthy challenges such as weight loss and physical activity. Employees can virtually walk anywhere in the world and see their team’s progress on a map as well as get interesting facts and tips along the way. Teams follow their progress and compare with others creating an atmosphere of friendly competition and camaraderie. Interacting with health professional coaches is another critical component of Corporate Wellness 2.0. Through Evexia™, employees interact with health professional coaches, build their own fitness programs and meal plans, watch healthy cooking demonstrations, get recommendations based on their wellness interests and participate in challenges from an extensive catalogue. Champion companies are proud to receive the designation of a “healthy workplace”, creating a vibrant and productive work community. And this is the recipe for business success. Unless Nova Scotia companies begin to realize the role their employees play in their success and realize that health goes hand-inhand with productivity, the provincial economy will continue to struggle. This is particularly relevant for small businesses which form the backbone of the local economy. So, Corporate Wellness 2.0 is not only about reducing costs but is also about creating a workplace where employees are engaged and thriving. This is the power of social networking and when this happens your wellness program goes viral and turns into a grassroots movement that spreads beyond the workplace into the community and in turn strengthens the provincial economy. Dr. Lydia Makrides, Founder and CEO Evexia | Creative Wellness Solutions Inc. [email protected] | 902-820-3096 | www.evexia.ca 36 JULY & AUGUST 2014 MESSAGE FROM THE CHAIR AND VICE-CHAIR Lower taxes grow our economy Meaningful action necessary to move province forward FRANCIS FARES BOARD CHAIR ROB BATHERSON BOARD VICE-CHAIR Last year the Halifax Chamber of Com- merce board of directors approved a fiveyear strategic plan. The goal of our plan is clear — to help increase the prosperity of Halifax Chamber members by speaking out for changes that will see Halifax become one of the top three economic growth cities in Canada by 2018. One of the ways we’ll achieve this goal is by creating a positive business environment. Board member Darren Nantes is chairing a task force of Cham- ber members whose job is to see that we do everything possible to see a more positive business environment in Halifax. As business owner/operators, we know that you can’t have a more positive business environment — in Halifax and across Nova Scotia — without lower taxes. That’s the message your Halifax Chamber delivered in May to Laurel Broten, a former Ontario Cabinet minister who was appointed by Finance and Treasury Board Minister Diana Whalen to conduct a tax, regulatory and fee review — a welcome promise made by Premier Stephen McNeil in last fall’s election, and a longstanding Chamber request of successive governments. Nova Scotia’s high tax story has been told often, but until meaningful action is taken, we need to remind ourselves — and our governments — of this sad reality: Scotia is tied with Prince Edward Nova Island for the highest corporate income tax rates in the country; Scotia has the most punitive Nova small business tax rate threshold; Scotia has among the highest per Nova sonal income tax rates in Canada; and Nova Scotia has the highest sales tax in Canada. Add something sparkling to your next business meeting. Visit us on the historic Halifax Waterfront. 5080 George Street T. 1.888.977.2797 www.NovaScotianCrystal.com 38 With the heavy tax burden that Nova Scotia businesses, families and individuals carry, is it any wonder our province has been at the bottom of GDP growth over the last 20 years? Compare Nova Scotia’s situation with what has happened in the rest of Canada. The independent Parliamentary Budget Officer (www.pbo-dpg.gc.ca) recently released a report showing that federal tax relief from 2005 to 2013 has JULY & AUGUST 2014 put more than $30 billion back into the pockets of Canadian taxpayers. The analysis showed that federal tax relief — in terms of personal income tax and GST/ HST reductions — helped increase provincial tax revenues by $1.5 billion due primarily to increased consumer spending. Unfortunately, Nova Scotia would have lost some of the benefit of these federal tax breaks with the increase to the HST in 2010 from 13 per cent to 15 per cent. Keep in mind that the Parliamentary Budget Officer’s analysis does not account for corporate income tax relief, so the full benefit of lower taxes at the federal level is likely higher. Considering Canada’s strong economic performance in the face of the global economic meltdown of 2008-2009, it’s hard not to conclude that lower taxes haven’t played an important part in our resilience as a country. As the One Nova Scotia Commission led by Ray Ivany challenged us earlier this year, it’s time for some “game changers” to jumpstart our economy. Here are some game changers your Halifax Chamber recently advanced to the provincial tax, regulatory and fee review: the difficult, but necessary, Make spending reductions to balance the budget for 2015-2016 (two years ahead of the government’s current schedule) and beyond; the budget is balanced, commit Once to broad based tax relief, starting with personal and corporate income taxes; modernizing of the regulatory and Any fee system must not add to the costs faced by businesses (or the individuals who are customers of those businesses). On your behalf, the Halifax Chamber of Commerce will support any government that is prepared to reduce the tax burden, while being fiscally responsible, no matter how tough the spending decisions are. Some ask how we can afford to lower taxes? Based on the Nova Scotia reality of sky-high taxes and in the basement economic growth, the real question we should be asking is: how can we afford not to lower taxes?