International Student Handbook
Transcription
International Student Handbook
International Student Handbook VAN C O U V E R 2 0 1 0 / 1 1 Contacts INTERNATIONAL STUDENT DEVELOPMENT 1783 West Mall Tel: 604.822.5021 E-mail: [email protected] www.students.ubc.ca/ international GO GLOBAL: INTERNATIONAL LEARNING PROGRAMS 1783 West Mall, Top Floor Tel: 604.822.0942 E-mail [email protected] www.students.ubc.ca/global INTERNATIONAL STUDENT INITIATIVE 1200 - 1874 East Mall Tel: 604.822.8999 you.ubc.ca/vancouver FACULTIES FACULTY OF APPLIED SCIENCE Ana Chicoine, International Student Coordinator Engineering Student Services 1100 - 2332 Main Mall Tel: 604.822.5076 E-mail: [email protected] www.engineering.ubc.ca FACULTY OF ARTS Caroline Guay, International Student Recruiter-Advisor Arts Academic Advising Services 1866 Main Mall, Buchanan D111 Tel: 604.822.4028 ubcarts.intelliresponse.com/ askme www.arts.ubc.ca/students Robert Tudhope, Arts International Academic Advisor Arts Academic Advising Services 1866 Main Mall, Buchanan D111 Tel: 604.822.4028 ubcarts.intelliresponse.com/ askme www.arts.ubc.ca/students Leanne Kearns, Arts International Academic Advisor Arts Academic Advising Services 1866 Main Mall, Buchanan D111 Tel: 604.822.4028 ubcarts.intelliresponse.com/ askme www.arts.ubc.ca/students SAUDER SCHOOL OF BUSINESS (COMMERCE) Wally Mitchell, International Student Coordinator 2053 Main Mall, Henry Angus Building Tel: 604.822.4751 E-mail: wally.mitchell@sauder. ubc.ca www.sauder.ubc.ca Jamie Tooze, International Student Coordinator 2053 Main Mall, Henry Angus Building Tel: 604.822.9525 E-mail: [email protected] www.sauder.ubc.ca FACULTY OF SCIENCE FACULTY OF DENTISTRY JOINT ACADEMIC PROGRAMS Dr. Ravindra M. Shah, Director, International Relations 352 - 2199 Wesbrook Mall Tel:604.822.3413 E-mail: [email protected] www.dentistry.ubc.ca FACULTY OF EDUCATION Gary Rupert, Program Coordinator, Teacher Education 103 - 2125 Main Mall Tel: 604.822.2214 E-mail: [email protected] www.teach.educ.ubc.ca FACULTY OF FORESTRY Chiara Longhi, Student Recruiter-Advisor 2613 - 2424 Main Mall Tel: 604.822.9187 E-mail: [email protected] www.forestry.ubc.ca FACULTY OF GRADUATE STUDIES 180 - 6371 Crescent Road Tel: 604.822.2848 Email: graduate@interchange. ubc.ca www.grad.ubc.ca SCHOOL OF HUMAN KINETICS Fran Harrison, Undergraduate Program Administrator War Memorial Gym 202 Tel: 604.822.4515 E-mail: [email protected] www.hkin.educ.ubc.ca COLLEGE FOR INTERDISCIPLINARY STUDIES Dr. Jane Roskams, Associate Principal Room 177, 1855 West Mall, CK Choi Building Tel: 604.822.2932 Email: [email protected] www.cfis.ubc.ca FACULTY OF LAND AND FOOD SYSTEMS Roxana Quinde, Global Partnerships Coordinator 346 - 2357 Main Mall Tel: 604.822.0181 E-mail: roxana.quinde@ interchange.ubc.ca www.landfood.ubc.ca Stacey Simpson, International Student Coordinator A150 - 6221 University Boulevard Tel: 604.822.3656 E-mail: [email protected] www.science.ubc.ca/students UBC – RITSUMEIKAN ACADEMIC EXCHANGE PROGRAM Sheri Wenman, Program Manager 333 - 6460 Agronomy Road Tel: 604.822.9511 E-mail: [email protected] www.ubcritsumeikan.com KOREA UNIVERSITY – UBC JOINT ACADEMIC PROGRAM Charles D.C. Lee, Program Manager 1866 Main Mall, Buchanan C105 Tel: 604.822.9716 E-mail: [email protected] www.ku.ubc.ca TEC DE MONTERREY – UBC JOINT ACADEMIC PROGRAM Silvia Martinez, Director Mary Bollert Hall 6253 NW Marine Drive, Room 218 Tel: 604.822.0266 E-mail: [email protected] www.tec.ubc.ca International Student Handbook VA N C O UV ER 2 0 1 0 /2 0 1 1 Content: International Student Development Design, editorial, and production: Xerox Photos/illustrations: Martin Dee, Russ Heinl, Ka-Kei Law, Leanne Prain, Andrea Schmidt, Lindsay Todd, Marjolein Visser, Meg Whetung Date: August 2010 Also available in an alternate format. For the online version, visit www.students.ubc.ca/ international/ WELCOME! 5 About Vancouver 6 Finding your way around 7 Orientations & transition 7 SERVICES FOR STUDENTS 9 International Student Development (ISD) 10 Go Global: International Learning Programs 10 Getting help 10 International House (I. House) 11 International Peer Program 12 Enrolment Services 12 Faculty of Graduate Studies 12 Alma Mater Society (AMS) 12 Graduate Student Society (GSS) 13 International Students Association (ISA) 13 First Nations House of Learning 13 ACADEMIC LIFE 14 UBCcard 15 Registration 15 Information technology on campus 15 English language support 16 Academic support 17 UBC’s academic culture 18 Academic integrity & plagiarism 20 HOUSING 21 UBC residence 22 Off-campus housing 23 TRANSPORTATION 27 Public transit 28 U-Pass 28 Cycling 29 Driving 29 Check out the map of UBC, The Best of UBC, and a list of handbook acronyms on the fold-out page at the back of this book. 2 INTERNATIONAL STUDENT HANDBOOK 2010/11 Making sense of immigration 32 Extending your immigration documents 33 Temporary Resident Visas (TRVs) 34 Applying for a study permit from within Canada 34 Travelling outside of Canada 34 Returning to Canada 35 Visiting the United States 35 Taking a break from your studies 35 Staying in Canada as a visitor 35 Documents for family members 36 Lost or stolen passports 37 WORKING & VOLUNTEERING 38 Can I work in Canada? 39 Working on campus 39 Working off campus 39 Co-ops & internships 42 Employment for spouses & partners 42 Post-graduation employment 42 Staying in Canada 44 Social Insurance Number (SIN) 44 Finding a job 45 Career planning 45 Volunteering 46 MONEY MATTERS 48 Financial assistance, scholarships & awards 49 Banking 49 Shopping 50 Income tax 52 HEALTH INSURANCE & HEALTH CARE 54 Health insurance 55 CONTENTS IMMIGRATION 31 BC’s Medical Services Plan (MSP) 57 AMS/GSS Health & Dental Plan 59 Health care in Canada 60 WELLNESS 61 Cultural transitions 62 Understanding Canadians 63 Counselling Services 64 Peer support 64 Faith & spirituality 65 Wellness Centre 65 COMMUNITY & RECREATION 67 Getting involved in campus life 68 Athletics 69 Exploring Vancouver & region 70 DIVERSITY & EQUITY 72 Resources at UBC 73 Sexual orientation & gender identity 74 Human rights 75 SAFETY 77 Staying safe 78 Safety resources 78 Sexual assault 79 Alcohol & other drugs 79 INFORMATION FOR FAMILIES 81 Activities for spouses & partners 82 Child care 82 Enrolling children in school 82 Parents’ rights & responsibilities 83 LIFE AFTER UBC 84 Re-entry transition 85 UBC Alumni Affairs 85 Staying in Canada 85 ACRONYMS 86 BEST OF 87 INDEX 88 iMED: Health insurance for new international students 56 3 President’s welcome Welcome to the University of British Columbia, and congratulations. You have chosen an extra-ordinary place to learn, discover, and contribute in your own way. You can take pride in knowing that you are studying at one of the world’s best institutions. UBC is a globally influential university that holds an international reputation for excellence in advanced research and learning, offering innovative undergraduate, graduate and professional programs. With such a strong international reputation for excellence, you will find many opportunities to pursue your interests with award-winning professors and exchange ideas with students from many different countries. A university should, however, offer you more than a well-recognized degree. A truly great university fans the flames of your intellect, piques your passions, and opens the door to a myriad of opportunities for personal growth and fulfillment. UBC offers you an abundance of such opportunities, including innovative community service learning, student volunteer and leadership roles, and hundreds of student clubs, recreational programs, and cultural and social events. As an international student, you will face challenges and opportunities both similar to and different from those of your Canadian colleagues. You are not alone – UBC provides many support programs and services to help ensure you have a rewarding and successful university experience. This handbook provides information on how you can access those programs. Professor Stephen J. Toope UBC President & Vice-Chancellor The University of British Columbia [email protected] I hope you will take advantage of all that UBC has to offer, both in and out of the classroom. If you do, you will not only earn a degree that is recognized around the world, you will discover a way of thinking and acting that you will take with you no matter where you go. 4 INTERNATIONAL STUDENT HANDBOOK 2010/11 Your first few weeks at UBC are going to be busy ones! Use this checklist to get settled in and to prepare for classes. Register for your courses (if you have not already done so), pay your fees, and buy your books Visit the Student Service Centre (SSC) at www. students.ubc.ca/ssc to update your address Attend orientation (p. 7) Pick up your UBCcard (p. 15) Find a place to live and move in (p. 21) Get your phone and Internet connected (in residence, p. 22; off campus, p. 25) Get your U-Pass (p. 28) Open a bank account (p. 49) Arrange for health insurance (p. 55) Explore Vancouver (p. 70) 5 WELCOME! Welcome! How to use this handbook The challenge of living in a new environment, socializing in a new culture, and studying on a new campus is exhilarating, but even the most adventurous students can use some help from time to time. This handbook aims to do just that – provide you with helpful guidance on everything from health insurance to exams to meeting people. You’ll find chapters that cover the major aspects of your UBC experience and contain valuable quick-reference contact lists and useful maps. During your first few months in Canada, this handbook will answer many of your questions, but you should also acquaint yourself with several other important sources of University information: • New Student Registration & Orientation Guide –– If you’re an undergraduate student, you received this guide with your offer of admission. You can also download it from www.students. ubc.ca/newtoubc/downloads.cfm. • Grad Guide – If you’re a graduate student, you received this student guide with your offer of admission. It’s also available at www. grad.ubc.ca/new/guide. In addition, a PhD student handbook will be provided to new PhD students. • UBC Calendar – The Calendar contains important information on University faculties, programs, regulations, and courses. It’s available at www.students.ubc.ca/calendar. • events.ubc.ca – be sure to check out UBCevents throughout the year to stay informed about events in the UBC community that will help ease your transition. • www.students.ubc.ca – This is your gateway to a wealth of student resources. Add it to your Internet browser’s bookmarks! • www.students.ubc.ca/international – This is your source for events and services specific to international students. • www.students.ubc.ca/newtoubc – This web page offers just-in-time information for firstyear undergraduate students. (www.vancouver2010.com). With a population of 2,271,224 (2009 estimate), it is the largest metropolitan area in western Canada and the third-largest in the country. The population of the City of Vancouver is 615,473. To learn more about Vancouver, visit Tourism Vancouver (www.tourismvancouver.com) or the Newcomer’s Guide to the City of Vancouver (www.city.vancouver.bc.ca/commsvcs/ socialplanning/newtovancouver). THE POST OFFICE Canada Post (www.canadapost.ca) is the Canadian mail service. At UBC, Canada Post has an outlet located in the Outpost store in the Student Union building (SUB); it is open Monday to Friday from 8:00 am to 6:00 pm and Saturday from 10:00 am to 4:00 pm. You can buy stamps, send mail, buy packaging, rent a postal box, or send mail by courier. TELEPHONES In the Vancouver area, you must dial all 10 digits of local phone numbers – this includes the area code. Public phones are widely available. A local phone call costs 25 cents. If you don’t have coins, you can dial 0 to call collect (i.e., ask the person you are phoning to pay for the call). The cost of a long-distance call from a public phone varies according to the duration and destination of the call. Long-distance phone cards are available at convenience stores; each has a given value that is deducted as you talk. Talk to other students from your home country or search online to find phone cards with good rates. To use a phone card, dial the numbers provided on the card – do not insert the card into the phone. Many students connect with family and friends using internet services such as Skype. About Vancouver Vancouver is a multicultural city with shopping, restaurants, and social and cultural activities that appeal to every taste. Vancouver is part of the Metro Vancouver area and was the host city of the 2010 Olympic Winter Games 6 INTERNATIONAL STUDENT HANDBOOK 2010/11 WELCOME! Finding your way around ON CAMPUS UBC’s Point Grey campus is big, but getting around is easy once you know how streets are named and have identified a few landmarks. The main north-south streets on campus are called malls: Lower Mall, West Mall, Main Mall, East Mall, and Wesbrook Mall. The two main east-west streets are called boulevards: University boulevard and Thunderbird Boulevard. Many UBC streets are closed to cars. AROUND VANCOUVER The city is divided into an east side and a west side. This division happens roughly at Main Street. East Broadway is east of Main Street and West Broadway is west of Main Street. Streets generally go north-south. Avenues generally go east-west. Most avenues have numbers for names (10th, 11th, 12th Avenues). Broadway is the same as 9th Avenue. University boulevard, the main east-west road on campus, is an extension of 10th Avenue. Avenue numbers increase as you travel south. reputation of being one of the most beautiful places in the world to live. The UBC campus is located about 40 minutes by bus from downtown Vancouver. It sits on about 400 hectares of indigenous forest, overlooking the Strait of Georgia. Orientations & transition There’s a lot to learn when you first arrive on a new campus. Attending orientation and transition programs is the fastest and easiest way to adjust to UBC life, acquaint yourself with campus services, and make friendships that will last beyond your time at UBC. The most important orientation program for international students is GALA – UBC’s award-winning international undergraduate student orientation. Visit www.students.ubc.ca/newtoubc/ orientations.cfm for information on the programs listed below. Vancouver’s downtown core is situated on a peninsula. Downtown Vancouver includes the West End, Coal Harbour, and Yaletown, and is surrounded by ocean, parks, and a spectacular view of the mountains. This area boasts the 7 UNDERGRADUATE STUDENTS UBC Jump Start (intensive academic orientation) August 18 – August 31, 2010 GALA – International Orientation September 2 – 4, 2010 International Parent Reception September 2, 2010 ANDRE MALAN Class of 2011 Home country: South Africa Degree: Bachelor of Science Major and minor: Computer Science (Honours) Imagine UBC September 7, 2010 UBC FYI Blog Sent weekly to all undergraduate students throughout the academic year GRADUATE STUDENTS Graduate student orientation September 2, 2010 (for all new graduate students) September 3, 2010 (for new international graduate students) January 2011 (check www.grad.ubc. ca/new/orientation for dates and information) ALL STUDENTS AMS Firstweek September 6–12, 2010 CLASS (Conference for Learning and Academic Student Success) www.glc.ubc.ca October 23, 2010 Winter GALA – International Orientation January 4, 2011 Summer GALA – International Orientation May 9, 2011 The thing I like about UBC is that I have the opportunity to do whatever I want to do. The size of the campus means that there are a ton of little niches where I fit right in and can find friends and activities that I enjoy. I have been involved in many activities around campus, the most important of these being the Emerging Leaders program. Every great experience I have had at UBC – friends, connections, jobs, happiness, love – has happened because I got involved. Recent achievements: Was invited to the UBC student leadership recognition event and invited to address the international parents at GALA. Spoke at the official opening of the Irving K. Barber Learning Centre on behalf of the students of UBC. 8 INTERNATIONAL STUDENT HANDBOOK 2009/10 SERVICES FOR STUDENTS Services for Students UBC offers a wide range of support services to help you master the challenges of university life. The departments, groups, and programs outlined in this chapter can help make your UBC experience successful and rewarding. Take advantage of them! 9 International Student Development (ISD) International Student Development works to ensure that international students engage with and are comfortable within the University community, to promote intercultural learning, and to provide advising services to international students. International Student Advisors at International House (or I. House – see p. 11) are the starting point and your best source for almost all international student questions. International Student Advisors can help you and your family with immigration (study permits and entry visas), employment (work permits and eligibility to work), health insurance (iMED, MSP, AMS/GSS Health & Dental Plan), adjustment to life at UBC, safety concerns, and anything else related to your life as an international student. International Student Advisors also provide extensive programs to support international students, including this handbook, our website, UBC Jump Start, the International Peer Program, and much more. Call 604.822.5021, email isa@ ☞ students.ubc.ca, or visit I. House to get in touch with an International Student Advisor. Advisors are available to meet with you on a drop-in basis from 1:00 to 4:00 pm, Monday through Friday. Go Global: International Learning Programs If you are an exchange student or want to go on an exchange, study abroad, international service learning, or international research program, Go Global can answer your questions. Go Global advisors can help exchange students with course registration, course load decisions, and academic, family, or medical emergencies. You may book an appointment in advance or simply drop by to ask questions, chat with other exchange students, or send faxes to your home university. Call 604.822.0942, email [email protected] or visit www.students.ubc.ca/global or visit I. House to get in touch with a Go Global advisor. Getting help INTERNATIONAL PEER ADVISORS (IPAs) Have a question or need some help? International Peer Advisors are trained student leaders who provide basic information and assistance to international students in areas related to immigration, health insurance, employment, and campus services. Come to I. House to meet them,visit http://www. students.ubc.ca/international/get-involved/ international-peer-advisors/ to find alternate locations including residences, or e-mail peer. [email protected] JOINT ACADEMIC PROGRAMS If you are in the Ritsumeikan-, Korea University-, or Tec de Monterrey-UBC programs, your program coordinator can answer your questions. See the inside front cover of this handbook for contact information. ADVISORS IN YOUR FACULTY Some faculties have international coordinators who deal specifically with international students and their academic concerns. Faculties and departments usually also have academic advisors who advise all students on academic matters. Both academic advisors and international coordinators can help you register for courses, select your major, make the most of your interactions with professors, and many other academic matters. For contact information, see the inside front cover of this handbook. 10 INTERNATIONAL STUDENT HANDBOOK 2010/11 SERVICES FOR STUDENTS ASK ME @ UBC Ask Me @ UBC is a free online service that provides immediate answers to your questions about UBC. You can ask about anything from health insurance to volunteering – 24 hours a day, seven days a week. Visit www.vancouver. askme.ubc.ca and type a naturally phrased question in the box. If you don’t receive the information you’re looking for, Ask Me @ UBC lets you send your question to Enrolment Services for a personal response. International House (I. House) I. House is a community centre open to all members of UBC and their families. If you want to meet people from around the world and share your culture, I. House is a great place to start. I. House is surrounded by a peaceful garden and offers self-access computers, a lounge, meeting spaces, and a study corner. Bring your laptop and enjoy our wireless Internet access. ☞ At I. House, you can participate in English language classes; browse the travel library; and attend many multicultural events and celebrations. You can subscribe to the I. House Community Update (www.students. ubc.ca/international) to find out what’s happening in UBC’s international community. I. House welcomes Canadian and international students alike. You or your student group can book space at I. House for events or ongoing programs. Please check with I. House staff to book space. To get in touch with the I. House front desk, see the inside front cover for contact details. ☞ Until you have your own local address in Canada, you can use I. House as a temporary forwarding address for your mail. Mail will be held for three months before it is returned to its sender. You can pick up your mail during office hours. Sorry, parcels cannot be accepted. COME TO I. HOUSE IF… You’re looking for • Student exchanges • ESL classes • Off-campus housing • International service learning • Muslim Friday Prayers You want to make a difference by • Sharing your culture • Learning about other cultures and world issues • Participating in international service learning and research You have questions about • Immigration • Employment • Health insurance • Taxes • Adjusting to life at UBC You want to meet people through • The International Peer Program • Our study space, a great place to hang out • Community programs You want to • Go abroad to study, work, volunteer, or conduct research • Have Christmas dinner with friends You’re planning for life after UBC by • Developing intercultural communication and leadership skills • Connecting with UBC alumni 11 International Peer Program The International Peer Program connects new international students with continuing UBC students through peer partnerships and group activities. This program is a great way for you to meet new friends, feel connected to your new community, get academic support from peers, and develop your leadership and communication skills. For detailed information and application deadlines, visit www.students.ubc.ca/go/ipp. See p. 46 for more information on volunteer and leadership opportunities. Enrolment Services Located in Brock Hall, Enrolment Services can help you navigate the administrative side of your degree. You can stop by the counters in Brock Hall (ground floor) for information on fees, transcripts, financial advising, your student record, and more. You can also access many of these services online. Visit the websites below to get started. • Ask Me @ UBC: www.vancouver.askme.ubc.ca • Student Service Centre: www.students.ubc.ca/ssc • Student Services (current students): www.students.ubc.ca/current Faculty of Graduate Studies In support of the University of British Columbia’s mission to be one of the world’s best universities, the Faculty of Graduate Studies strives to elevate achievement and enhance the education of graduate students in a global context. The Faculty of Graduate Studies is the academic unit that formally admits graduate students and grants graduate degrees. It is also the administrative unit that supports and serves graduate students and programs across the University. much more. If you are interested in becoming a teaching assistant (TA), be sure to talk to your graduate secretary as soon as you are accepted into the program. Contact information may be found on your departmental or program website. The Faculty is home to two internationally recognized residential graduate colleges, Green College (www.greencollege.ubc.ca) and St. John’s College (www.stjohns.ubc.ca), and the Interdisciplinary Studies Graduate Program (www.isgp.ubc.ca). Alma Mater Society (AMS) The AMS is your student union, and has been lobbying for the rights of students since 1922. Over the years, the AMS has worked with dedicated students to implement many successful services and benefits for UBC students. The health and dental plan, U-Pass, SafeTeam, Speakeasy, Tutoring, and CITR radio are all services that are specifically designed to make UBC a safe and welcoming new home. To see a full list of the clubs, services, and businesses that are supported by your AMS fees, visit www.ams.ubc.ca. This year the AMS begins a multi-year renewal of the Student Union Building (SUB). The AMS is your voice to the decision making at the University and the levels of government. To get involved in any of the lobbying activities of your Student Union, contact your Vice President for Academic and University Affairs, Ben Cappellacci at 604-822-3092 or [email protected]. To contact the elected international student representative to the AMS, email international.isa. [email protected]. AMS SERVICES The Faculty of Graduate Studies provides the campus graduate community with centralized services that include graduate recruitment, application, admissions, student records, scholarships and financial services, coordination of doctoral exams, thesis submission, professional development, and graduation. Many student questions about these topics can be answered at www.grad.ubc.ca or by emailing your question to [email protected]. Advocacy Office Assistance for students who are in conflict with the University. p. 73 AMS Volunteer Connect Online postings for volunteer positions and more. p. 47 CiTR Radio Student-run community radio at 101.9 FM. Clubs With over 300 clubs to choose from, there’s bound to be one that suits your interests. p. 68 An essential contact for graduate students is the graduate secretary in your program. Your graduate secretary can tell you about academic deadlines, mailing lists, financial assistance, and Circle Exam Database A searchable online collection of final exams from a variety of courses. p. 19 12 INTERNATIONAL STUDENT HANDBOOK 2010/11 A series of fun events during the first week of school. Food Bank Emergency food relief for current UBC students. www.ams.ubc.ca/foodbank Minischool p. 8 GSS services include a summer sports league, a film and food series, cultural events, social gatherings, and academic, career, and recreational workshops. All graduate students at UBC Vancouver automatically become members of the GSS upon admission to the University and are entitled to its services. Fun courses on everything under the sun – from first aid to bartending. www.ams.ubc.ca/minischool Be sure to pick up your Graduate Student Handbook from the GSS office or from your department. The best way to learn about GSS events is to subscribe to GSS Notes, an email newsletter. To subscribe, visit www.gss.ubc.ca/ mailman/listinfo/notes. Norm Theatre Movies and screenings at student-friendly prices. www.amsubc.ca/index. php/campus_life/category/ norm_theatre Rentsline Online directory for off-campus housing. p. 24 To find out more about GSS events and services, visit www.gss.ubc.ca or call 604.822.3203. Safewalk Foot patrol to accompany you anywhere on campus. p. 78 SASC Non-judgmental, caring support for anyone who has been subject to sexual assault. Support is also provided to the friends and family members of victims. p. 79 International Students Association (ISA) Speakeasy Campus information, peer support, and referrals. p. 64 Tutoring A service that connects students with academic assistance from qualified tutors. p. 17 ☞ Be sure to pick up a copy of the AMS Insider, a student day planner and guidebook. This handy book contains a list of all the student clubs, tips on how to make the most of student life, and lots of coupons. You can pick one up at I. House, in Brock Hall, or in the SUB. Graduate Student Society (GSS) The Graduate Student Society represents and advocates on behalf of graduate students to the University, local and regional governments, and the public. The GSS promotes graduate student representation at all levels of decision making at UBC’s Vancouver campus. It advocates for adequate student scholarships, bursaries, loans and other financial aid. Graduate students facing academic issues are assisted through the GSS Advocacy Office. The GSS also provides academic, professional, social, and recreational services to graduate students; publishes the Graduate Magazine and the annual Graduate Student Handbook; and operates the Thea Koerner House Graduate Student Centre, including Koerner’s Pub, Thea’s Lounge, and more. The International Students Association of UBC (ISA) represents and integrates the international student community, advocates for its needs and creates a space for interaction and cross-cultural awareness. The ISA is a student led initiative that bridges the gaps between the international students and the AMS, the student societies and other governing bodies regarding issues that affect the international community on campus. The ISA organizes events throughout the year that inform international students about how the university works for them and how they can take part in and be active in shaping their own UBC experience. Also, the ISA participates in first year orientations and plans engaging social events with international themes to which all students are welcome. For more information check out the Facebook group (International Students Association UBC), email [email protected] or visit the ISA booth at Orientations and Club Days. First Nations House of Learning At the First Nations House of Learning, Aboriginal students, faculty, and staff find a home away from home on UBC’s campus. Located in a traditional Coast Salish-style longhouse, the First Nations House of Learning includes Student Services, the Xwi7xwa Library, Sty-Wet-Tan (the great hall), an Elders’ lounge, a student and staff lounge, and a computer lab. The longhouse is located at 1985 West Mall. For more information, visit www. longhouse.ubc.ca or call 604.822.8940. 13 SERVICES FOR STUDENTS Firstweek Academic Life TIPS FOR ACADEMIC SUCCESS Introduce yourself to one or two people in your classes. Plan to study together or share notes later. Make sure you understand the dates and requirements of your assignments and exams. Write the important deadlines on a calendar. Use campus learning resources, such as the Writing Centre (p. 16), The Learning Commons (p. 17), study and research skills workshops (p. 17), AMS Tutoring Services (p. 17), and the UBC Library (p. 17). Visit your professor during office hours when you have questions about course material or assignments. This will save you time and frustration. Learn the basics of academic integrity and plagiarism (p. 20); not knowing about these can have serious consequences. Participate in a few recreational activities, including clubs and sports, as a way to have fun and meet new people. Having a community of support can help you succeed academically. 14 INTERNATIONAL STUDENT HANDBOOK 2010/11 UBCcard whether you’ve been moved from the wait-list into the course, since the department may not advise you of the change. Once classes have started, you can still add new courses or drop existing ones. The deadlines for making these changes are as follows. Adding and dropping courses The UBCcard is the University’s official identification card. It identifies registered students and gives them access to library loans and services, access control to UBC Student Housing and Hospitality Services, and access to UBC meal plans. New students may obtain their UBCcards at no cost by completing the online application form at www.ubccard.ubc.ca/ application_student/UBCcard.CFM. Please note that you will need the following to apply: 1. A Campus-Wide Login username and password 2. Registration in at least one course (excluding Distance Education and Continuing Education courses) 3. A digital photo of yourself (front view against a white background) Registration For detailed instructions on how to register for courses, see your New Student Registration & Orientation Guide or visit www.students. ubc.ca/newtoubc/downloads.cfm. Helpful registration tutorials are also available on the Student Service Centre (www.students.ubc.ca/ ssc). For personal registration assistance, call 604.822.9836 or 1.877.272.1422 (toll-free in Canada and the United States). Exchange students should consult a Go Global advisor for registration information. WHAT TO DO WHEN A COURSE IS FULL If you’re in your graduating year, you cannot be excluded from a course you require due to lack of space. This rule does not apply to elective courses or preferred sections of courses. If a course you require is full, consult your program or faculty advisor. If you are not in your graduating year and a course you want is full, you can register for the wait-list section, if one is available. If you’re on a wait-list, it’s very important to check the SSC regularly – this is the best way to find out Course type Deadline Term 1 and Term A (Distance Education) courses September 21, 2010 Full-year courses September 26, 2010 Term 2 and Term C (Distance Education) courses January 17, 2011 If you decide to drop a course after the deadlines outlined above, you are withdrawing from it. This means that a withdrawal (W) will be noted on your transcript. The deadlines for withdrawing from courses are as follows. Withdrawing from courses Course type Deadline Term 1 and Term A (Distance Education) courses October 15, 2010 Full-year courses November 26, 2010 Term 2 and Term C (Distance Education) courses February 11, 2011 Dates for the academic year are available at www.students.ubc.ca/calendar/ academicyear.cfm. Information technology on campus myUBC myUBC is a one-stop shop for students, faculty, and staff to access personalized resources online. The website provides links to your UBC email account, your e-learning course material on WebCT and WebCT Vista, as well as campus information, news, events, and even classified ads. For details, visit my.ubc.ca. CAMPUS-WIDE LOGIN ( CWL) Your CWL account allows you to sign in to a number of campus services, including the Student Service Centre, UBC wireless Internet, and myUBC, all with a single username and password. Sign up for your free CWL account or get more information at www.it.ubc.ca/cwl. If you need help creating a CWL account, contact the IT Service Centre at 604.822.2441. 15 ACADEMIC LIFE MAKING CHANGES AFTER CLASSES HAVE STARTED UBC EMAIL ACCOUNTS All students can register for a free UBC email account at www.it.ubc.ca/email. Once you have registered, you can access your account through webmail at my.ubc.ca. WIRELESS INTERNET ACCESS If you have a personal digital assistant (PDA), smartphone, or laptop computer with wireless access, you can sign on to UBC’s free wireless network with your CWL account. Visit www. it.ubc.ca/wireless to get connected. HELP DESK The UBC IT Help Desk provides support for UBC email, CWL, WebCT (student support), ResNet, Internet access ports, anti-virus installation, Virtual Private Networking (VPN), web browser configuration, and UBC wireless Internet. For more information, visit www.it.ubc.ca/helpdesk or call 604.822.2008. E-LEARNING e-Learning refers to online course delivery, which can be a combination of traditional classroom and web-based learning, or fully web-based. With over 58,000 users, e-Learning continues to grow each year at UBC. e-Learning provides an online environment for class material, media, quizzes, discussion forums, and other tools. To find out more, visit www.elearning.ubc.ca. COMPUTER FACILITIES On campus, students can access computers equipped with the Microsoft Office suite at many of the UBC Libraries, including the Irving K. Barber Learning Centre and Koerner Library. Public access terminals are also available in the Student Union building. Most faculties and schools also have computer labs with word processing software. To find your faculty’s computer lab, visit www.library.ubc.ca/home/ about/services/labs.html. English language support LANGUAGE PROFICIENCY INDEX ( LPI) Almost all first-year programs at UBC have requirements for written English study. Take time to find out what requirements apply to you and prepare for taking the relevant courses. FIRST YEAR ENGLISH PREREQUISITES Except for some programs in the Faculty of Arts, you’ll probably be required to take an English 100 level course in your first year at UBC. To register for first year English courses you must either meet one of the course prerequisites (see http:// www.english.ubc.ca/ugrad/1styear/3_2009. htm for more information) or pass the Language Proficiency Index (LPI) test. FACULTY OF ARTS PROGRAMS If you are taking Arts One, or plan an English major or minor, you must take First-year English (and therefore meet an entry prerequisite or pass the LPI). Other Arts programs do not require First-year English, but you must fulfill the First-year writing requirement (see http://asrw.arts.ubc.ca/artsstudies-in-research-and-writing/requirements. html for more information). Options include taking Coordinated Arts or Arts Studies 150. TAKING THE LPI Deadlines for taking the LPI depend on where you have been studying before arriving at UBC. There are different dates for students who have studied in BC, in the rest of Canada and outside Canada. More Information For full details of what the LPI test involves, sample questions, how to register, fees, exam schedules, identification requirements tutorial materials, private tests and more, visit the LPI website: http://www.ares.ubc.ca/LPI/index.html For details of UBC Vancouver First-year English requirements, and LPI exemptions, visit the Firstyear English website: http://www.english.ubc. ca/ugrad/1styear/index.htm Contact your faculty advising office if you have problems passing the LPI. WRITING 098 If you score less than 5 on the essay section of the LPI exam, you may not be able to register in a full course load until your English skills improve. The UBC Writing Centre offers Writing 098 (WRIT 098), a non-credit composition and grammar course designed to prepare students for university-level writing and to help them improve their score on the LPI. If you complete this course, you will receive an extended LPI deadline and priority on wait-lists for first-year English courses. The Writing Centre also provides a free tutoring service for UBC students from September to April as well as non-credit courses in grammar, style, scientific writing, and writing for graduate students. Visit www.writingcentre.ubc.ca or call 604.822.9564 for more information. Exchange students who take Writing 098 (or any other Writing Centre course) will be required to pay for it because it is not covered by the exchange agreement. 16 INTERNATIONAL STUDENT HANDBOOK 2010/11 ENGLISH LANGUAGE CLASSES AT I. HOUSE ☞ INTENSIVE ENGLISH PROGRAMS The English Language Institute (ELI), part of UBC Continuing Studies, offers 16 week Intensive English programs that begin in, January, May, and at the end of August.. The ELI also offers three- or four-week Language and Culture programs throughout the year, and English for Business Communications in the summer. The ELI has a conditional admission program for UBC graduate and undergraduate programs (for academically outstanding applicants who do not yet meet UBC’s English proficiency standard). Full-time tuition fees range from $1,536 to $5,703. For more information, visit www.eli. ubc.ca, call 604.822.1555, or email eli@cstudies. ubc.ca Academic support Whether you’re seeking advice on how to find resources in the library, looking for a tutor, or wanting to improve your study skills, UBC’s wide range of programs and services can help you meet your academic goals. LEARNING COMMONS Make us your first stop for resources and tools that will help you learn more effectively. We can connect you with learning technology, writing help, learning skills workshops, academic tutoring, coaching programs, and Mac multimedia workstations. Friendly student staff will be happy to answer your questions in-person and online! (learningcommons.ubc.ca) ADVISORS IN YOUR FACULTY Most faculties and departments have academic advisors and/or an international student coordinator, all of whom offer free, discreet advice to students. If you have questions about planning your program or about courses in another faculty, an advisor will be able to help you or refer you to other departments and student services. To contact an advising office, consult the Contacts section on the inside front cover of this handbook. You may have to book an appointment, so contact the advising office in advance. AMS TUTORING SERVICES If you’re struggling with a particular subject or think you need strategies for becoming a better learner or tutor, consider signing up for AMS tutoring services. These services include: Free drop-in tutoring and online tutoring in 100-level math, chemistry, biology, and physics • Tutoring by appointment ($18/hour) • An online tutor registry • Tutoring skills workshops, to help both experienced and inexperienced tutors improve their teaching techniques • For more information on these services, visit tutoring.ams.ubc.ca, call 604.822.9084, or email [email protected]. MATH TUTORIALS The UBC Mathematics Department offers free drop-in tutorials for some undergraduate courses in the Leonard S. Klinck building, Room 202C. During the Winter Session, drop-in is also available on level 3 of the Irving K. barber Learning Centre. Undergraduate and graduate TAs offer tutoring for select first-, second-, and third-year courses. For more information, including current hours, visit www.math.ubc.ca/ Ugrad/ugradTutorials.shtml. LIBRARY TUTORIALS & HELP The UBC Library offers instruction sessions and tutorials, online real-time help, and a range of quick reference publications to help students find the resources they need. To find out more about these services, pick up a copy of UBC Library: Guide for Students (available at any library branch, or download it online at www.library. ubc.ca/pubs/student-guide.pdf), or visit the following websites: • UBC Library: www.library.ubc.ca • Guides to Resources and Services: www. library.ubc.ca/home/instruct/publist.html 17 ACADEMIC LIFE You are ultimately responsible for your academic success. An advisor will help you identify study options and possible solutions to academic problems, but in the end you must decide what to do. If you have a personal problem or illness that may start to affect your academic life, contact your faculty advisor as soon as possible. Don’t wait until exams! Each term, you and your family can improve your English by taking I. House language classes. Classes focus on building vocabulary, improving speaking skills, and learning about Canadian culture. To register, contact I. House at the beginning of the term. These sessions fill up quickly, so register early. Check out our English language programs at www.students.ubc.ca/ international. • Instruction Centre: www.library.ubc.ca/ home/instruct • Ask a Librarian: www.library.ubc.ca/home/ ask.html • Subject Librarians: toby.library.ubc.ca/ libstaff/subjectlibrarians.cfm SERVICES FOR TEACHING ASSISTANTS The Centre for Intercultural Communication offers the International Teaching Assistant (ITA) program, designed to help international students develop instructional skills for the North American context. Participants examine how culture affects teaching and learning and become familiar with effective teaching strategies. In this interactive program, participants engage in discussions, deliver sample teaching lessons, and give feedback to peers. The program is open to graduate students and visiting scholars whose first language is not English; however, this is not a language program. Classes begin in September, January, and July. For more information, visit cic.cstudies.ubc.ca/ita or email [email protected]. Graduate students who plan to be TAs can also take advantage of the programs for graduate students offered by the Centre for Teaching and Academic Growth (TAG). The programs for graduate students include the three-day Instructional Skills Workshop, the two-day Presentation Skills Workshop, and the new Graduate Certificate Program in Teaching in Higher Education. All seminars and workshops are free, though some require a $25 deposit that is returned upon completion of the workshop. Visit www.tag.ubc.ca, email tag.forgrads@ubc. ca, or call 604.822.4053 for more information. UBC’s academic culture UBC’s academic culture may be different from the culture at universities in your country. Also, the academic challenges that first-year students face at university are more demanding than those at secondary school. • Sign up for workshops and other academic support services on campus through The Learning Commons (p. 17). If you experience any difficulties adjusting to UBC’s academic culture, speak with your faculty advisors, the Go Global advisors, or an International Student Advisor. COURSE FORMATS Lectures Most courses are offered as lectures. Lectures usually range from 50 to 80 minutes in length and may involve from 30 to 200 students. Tutorials Lecture courses also commonly have tutorials. These provide an opportunity for discussion in smaller groups. You will usually be expected to participate in these group discussions. Labs Many science, math, and engineering courses at UBC have laboratory (lab) work, which includes practical activities in addition to lectures or tutorials. Labs require small group work under the direction of a TA. In some courses, you must pass the lab to pass the course. Labs and tutorials are usually mandatory and, in some cases, grades are given for attendance. Seminars Many graduate (and some upper-level undergraduate) courses follow a seminar format. These smaller classes are generally less formal, encourage discussion, and sometimes include presentations. Students are often given grades for their presentations and for verbal participation in class. Problem-based learning (PBL) classes In a PBL class, rather than listening to a lecture, you will solve problems that occur in real-life situations. Most of the time, you will work in small groups under the general guidance of your professor. For these reasons, it is common for students to experience a drop in academic performance in their first year at UBC. If this happens to you, don’t worry. It takes most students time to adjust to a new academic environment. You can make your transition into academic life at UBC smoother in the following ways: • Be aware that a dip in grades might occur, and don’t panic if this happens. • Visit your instructor during office hours to ask for advice on how to improve your grades. 18 INTERNATIONAL STUDENT HANDBOOK 2010/11 EVALUATION ☞ Class participation In many classes, you will be expected to actively participate by discussing opinions, ideas, and perspectives related to coursework, readings, and assignments. In some cases, you may be graded based on your participation in class. Assignments The essay is a very common way of assessing learning at Canadian universities. Instructors often assign term papers, which are 10- to 30-page essays. A term paper is a major undertaking, so make sure you begin working on yours several weeks before it is due. Other kinds of assignments include group projects and oral presentations. Exams When you prepare for exams, keep the following helpful hints in mind: • Take a workshop on preparing for exams (p. 17). • Get your readings done well in advance. visit the exam database at : http:// learningcommons.ubc.ca/get-study-help/ study-resources-at-ubc/exam-database/ to review old exams. • At UBC, courses usually have two major exams: mid-term exams and final exams. Your courses may have either one mid-term exam halfway through the term or several exams throughout the term. Finals occur during the exam periods in December and April. For more information on exam dates and times, visit www.students.ubc. ca/current/exams.cfm. You may also check your personal exam schedule online at the Student Service Centre (www.students.ubc.ca/ssc). Note that some final exams are scheduled in the evenings and on Saturdays. Exam clashes and hardships When the exam schedule comes out, check to make sure you don’t have two exams occurring on the same day at the same time. If you have a clash, contact your professor to determine whether an alternative time is available. If no other writing time is available, you should complete the Exam Clash form available at Student Information Services in Brock Hall. Forms will be accepted up to one month prior to the exam date. If you have three or more exams within 24 hours, you have the right to change the date of your second exam. “Within 24 hours” is interpreted literally. For example, if you have one exam starting at 8:30 am, a second at 3:30 pm, and a third at 7:00 pm, you have an “exam hardship,” and the instructor of the middle exam must work with you to set an alternative time. However, if you have one exam starting at 8:30 am, a second at 7:00 pm, and a third the next day at 8:30 am, you have a tight schedule, but you cannot change any of your exams. Missing an exam There are a few legitimate reasons for missing a final exam. Events such as a wedding, an annual medical checkup, missing a bus, or taking a vacation are not legitimate reasons for missing a final exam. The following are legitimate reasons: • A sudden illness or injury that prevents you from getting to campus or writing. You’ll need a statement of illness from your physician. • An appointment for surgery that cannot be scheduled for another time. You’ll need documentation from your surgeon. 19 ACADEMIC LIFE Students are expected to be available for exams during the entire exam period. Exam schedules are posted in mid-October (Term 1) and midFebruary (Term 2), and they are subject to change. Don’t make arrangements for end-of-term travel until you see the exam schedule. The three main methods of evaluation at UBC are class participation, assignments, and exams. On the first day of class, your instructor will hand out a course outline (or syllabus), which provides very important details on class readings, exams, and assignments that might not be mentioned anywhere else. You are responsible for following all instructions in the syllabus. • • • • The death, sudden onset of a lifethreatening disease, or serious injury of your spouse/ partner, parent, sibling, child, or grandparent. Please contact your faculty advisor as soon as possible. The birth of your own child. A car accident on the way to your exam. You’ll need an accident report from the police or the Insurance Corporation of British Columbia (ICBC). Religious restrictions concerning observance of designated holidays. The request must be submitted to your dean’s office at least two weeks before the final exam. If you have a legitimate reason, you will need to show proof. Contact both your dean’s office and your instructor before the exam, or as soon after the exam as possible. For more information on UBC’s exam policies, visit www.students. ubc.ca/ go/exams/policies. Exam results Beginning partway through the exam period, final grades are posted on the Student Service Centre at www.students.ubc.ca/ssc. To see the result of a specific exam or final project, speak to your instructor. INSTRUCTORS If you’re an undergraduate student, you may find that teaching assistants, in addition to professors, lead parts of your classes. The role of the TA varies in each class. Your TA may lead discussions, conduct labs, assist with lectures, grade assignments, hold office hours, or grade exams. TAs are usually graduate students at UBC. Be sure to speak to your instructor (professor or TA) if you: • can’t submit your assignment on time • don’t understand a concept that was covered in class • are feeling challenged by your course load due to circumstances outside of the course (such as difficulties with English) • need more information about an essay, project, or other assignment Most instructors hold office hours (regular times they will be in their offices, during which you can drop by). Office hours give you a chance to meet with your instructor to discuss course materials, assignments, your questions, and any concerns. If you can’t drop by during office hours, schedule an appointment with your instructor for another time. In Canada, student-faculty relationships tend to be informal and students call some instructors by their first names. Professors, however, don’t generally socialize with students, and it is not appropriate for instructors to date students. Instructors also don’t expect gifts from students, and they may feel uncomfortable if presented with one. Canadian students often challenge and question their instructors. This behaviour can seem rude to students from other countries, but in Canada, it is quite acceptable, even desirable at times, to respectfully disagree with your professor’s opinions. Academic integrity & plagiarism It is your responsibility to be aware of University regulations. A complete listing of academic regulations that apply to every student at UBC can be found in the “Academic Regulations” chapter of the Calendar (www.students.ubc. ca/calendar). At UBC, penalties for plagiarism and other academic misconduct range from a failing grade in the course to suspension from the University. One of the most serious academic offences is plagiarism (submitting the work of another person as your own). Some international students have reported striking differences between the concept of intellectual property in their cultures and in Canada. Intellectual property includes ideas, arguments, phrases, sentences, paragraphs, or results of research (including material found on the web). In Canada, using someone else’s work without acknowledgment is not considered a way of honouring that person, even if the work is commonly known. When you use excerpts from someone else’s work in your essay, paper, or presentation, you must acknowledge the original author in a footnote or another accepted manner. You may not copy all or any part of another person’s work, and you may not purchase a paper from anyone (or from websites) and present it as your own. For more information, visit www.library.ubc.ca/ clc/airc.html. The Faculty of Arts also publishes a guide to academic integrity at www.arts.ubc. ca/faculty-amp-staff/resources/academicintegrity.html 20 INTERNATIONAL STUDENT HANDBOOK 2010/11 Housing HOUSING For some students, living in residence is a great opportunity to connect with new friends and meet people from many backgrounds and cultures. Other students, however, may prefer the chance to live elsewhere in Vancouver. Whether you choose to live on campus or off, this section will give you helpful information on what to consider as you get settled in. 21 UBC residence No matter where you live on campus, you’re usually within walking distance of everything you need. UBC is a little city unto itself, complete with theatres, shops, art galleries, museums, concert halls, ice rinks, grocery stores, restaurants, a hospital, and a sports stadium. UBC Student Housing and Hospitality Services offers both single-student and student-family housing. Demand for on-campus housing is high, and you should have applied for a place in residence (also called rez) when you applied for admission. If you’re interested in student-family housing and you have not yet applied, you may still do so. The waiting period for student-family housing is typically one year from the date of application. If you haven’t applied for single-student housing, you can submit an application for 2011/12 (Winter and Summer Sessions) in December 2010. When you are offered a place in residence, you’ll receive an assignment notice and a link to your online residence guide and residence contract. These materials will answer most of your questions about living in residence. For more information on UBC residence, visit www.housing.ubc.ca. MOVING INTO RESIDENCE You are welcome to check in to your residence room after 9:00 am on the date specified on your Residence Acceptance Confirmation. To check in, go to the front desk, located at the commonsblock of your residence. (Each residence has a central area, known as a commonsblock, where you will find the front desk and other shared amenities.) For more information, visit the office of UBC Student Housing and Hospitality Services at 2205 Lower Mall – Marine Drive building 6 or refer to www.housing.ubc.ca. For singlestudent inquiries, contact 604.822.2811 or [email protected]. For student-family housing inquiries, contact 604.822.4411 or [email protected]. BED LINENS Each residence room comes equipped with a mattress pad and pillow. You may bring your own bed linens or pre-order linens and have them shipped to your residence before you arrive. If you want to supply your own linens, you’ll need extra-long twin sheets. These sheets are 39” × 80” (fitted) and 66” × 96” (flat). For more information on bed linens, visit www. housing.ubc.ca/vancouver.htm, click on “Residence Guide,” and follow the prompts to “Opening Day – moving in, getting oriented.” ☞ International undergraduates who meet certain admissions guidelines are guaranteed on-campus housing for their first year of UBC ONLY. If you are an undergraduate student, and you are interested in living in residence after year 1, please note that there is NO on-campus housing guarantee for international students after year 1. Spots in residence after year 1 are assigned by lottery. Waiting lists for on-campus housing are long! Academic year-only housing (September to April)—is very limited in residence after year 1. Your best chance to secure on-campus housing after year 1 is to apply for yearround residence, such as Fairview, or Marine Drive. TELEPHONES If you require consistently reliable phone communication in residence, consider getting a landline. You can purchase telephone service from Telus if you live in Totem Park, Place Vanier, Walter Gage, Fairview Crescent, Marine Drive, or Acadia Park. For information on applying for phone service, visit www.housing.ubc.ca/ vancouver.htm, click “Before Moving In”. ResTel is the telephone service for UBC students in the following residences: Thunderbird, Ritsumeikan, St. Andrew’s, St. John’s College, Vancouver School of Theology, and Carey Hall. For more information, visit www.it.ubc.ca/ phones. INTERNET ACCESS When you live in residence, you access the Internet using ResNet. With ResNet, you don’t need a modem and you’ll never have to dial in. You’re automatically connected to the Internet whenever your computer is on. For more details, including availability, visit www.it.ubc.ca/resnet. Also, note that you will be responsible for supplying your own Ethernet cable. Unfortunately, ResNet is not available in studentfamily housing (e.g., Acadia Park residence). Student-family housing residents can get Internet access via Telus. For more information, visit www.housing.ubc.ca/rez_guide/internet.htm. 22 INTERNATIONAL STUDENT HANDBOOK 2010/11 MAKING THE MOST OF YOUR RESIDENCE EXPERIENCE • Ask your residence advisors what activities and programs they’re planning, and tell them what kinds of things you’d enjoy. It’s amazing how many people you meet when you participate in an activity or join a rez intramural team. • Sit in the lounge rather than in your room. Watch TV with your housemates and take the opportunity to enjoy the show and meet others. • Invite others to eat with you. Many new students worry that they’ll eat alone. If you live in Totem or Vanier, your floor/house has tables in the dining room where residents regularly sit. If you live in Thunderbird, Fairview, Gage, Ritsumeikan, or Marine Drive, invite other residents to cook dinner with you. (Don’t forget to get a Function Responsibility form from your rez advisor if you plan to host a social gathering.) OTHER RESIDENCES ON CAMPUS Other student housing is available on or close to campus in residences that offer both temporary and permanent accommodation for certain student groups. These spaces are in high demand, so apply early. These residences include Green College, St. John’s College, Vancouver School of Theology, St. Andrew’s Hall, and Fraser Hall. Visit www.housing.ubc.ca/vancouver. htm and follow the link to “Other Housing” for “more information. Off-campus housing Apartment hunting can be a daunting task, but the good news is that over one-third of British Columbians rent their home. If they can find a place to live, so can you! Vancouver has many neighbourhoods that offer different advantages to students. Refer to the information below and consult www. city.vancouver.bc.ca before deciding which neighbourhood to live in. When choosing a place to live, you should consider the transit routes. If you don’t have a car, the farther away you are living from campus, the more important it is that you live near a direct bus route to UBC. Direct buses COMMUTER STUDENT HOSTEL Studying late at the library or have an early exam the next day? Just wish you could stay on campus? Now, you can. Walter Gage residence offers commuter students: • a private room with a twin bed, desk, and chair • Internet connection (bring your own ethernet cable) • linens, soap, and shampoo • shared lounge, kitchenette, and bathroom • same-day bookings before 5:00 pm, Sunday through Thursday • online reservation via CWL (credit card payment required) For details, visit www.housing.ubc.ca. VANCOUVER NEIGHBOURHOODS West side Vancouver’s west side is convenient for UBC students because it’s close to campus (15 to 20 minutes by bus). The main west side neighbourhoods are: • University Town – There are private townhouses and apartments on the UBC campus. • Kitsilano – “Kits” offers many apartments, is very close to the beach, and is considered a fashionable neighbourhood to live in. • West Point Grey and Dunbar/Southlands – Both of these residential areas offer many basement suites. • Arbutus Ridge and Kerrisdale – These areas offer mainly single-family homes and apartment buildings. West End Some students choose to live in this lively area of downtown (40 minutes by bus). It’s close to beaches and Stanley Park. East side The east side of Vancouver is farther away from campus (35 to 40 minutes by bus) but is also less expensive. Commercial Drive and Mount Pleasant are trendy east side neighbourhoods popular for their diverse cultures and lifestyles. 23 HOUSING It’s normal to feel homesick or lonely when you move in to a new place. The following suggestions may help you get over the loneliness, so that you can make the most of your time in rez. You may feel uncomfortable at first, but following these suggestions is worth the effort. travel along 4th, Broadway (9th), 10th, 25th, 41st, and 49th Avenues. See the Transportation chapter on p. 27 for more information. Suburbs Vancouver suburbs are also within commuting distance if you have a car or live near transit. Commuting time can be up to 2 hours each way, but rent is much cheaper. The main suburbs are Burnaby, New Westminster, Coquitlam, North Vancouver, West Vancouver, Richmond, Delta, and Surrey. HOW AND WHERE TO SEARCH AMS Rentsline This automated touchtone telephone and online service can help you find off-campus housing. Call 604.714.4848 or visit www.amsrentsline.com. Newspapers Check the classified ads in the Province and the Vancouver Sun. Listings for both papers are also available online at canadaclassifieds. vancouver.oodle.com. There are also some rental listings in the Georgia Straight and the Vancouver Courier. Websites Check www.housing.ubc.ca/other_housing/ overview for off-campus accommodation options and links to rental websites. A popular website for housing and other deals is Craigslist, at vancouver.en.craigslist.ca. Notice boards You can find rental notices on bulletin boards at I. House, the Graduate Student Centre, and in the basement of the SUB. The Jericho Beach Youth Hostel also has a housing notice board. Neighbourhood postings If you are interested in particular areas of Vancouver, walk through these neighbourhoods and check notices in restaurants, corner stores, and coffee shops. Some apartment buildings and houses may have “For Rent” or “Vacancy” signs posted out front. In trendier neighbourhoods, where vacancies tend to fill up quickly, looking for “For Rent” signs is often the best approach. Rental services There are services that will provide you with a list of vacancies that meet your criteria. These services are often advertised in the rental listings sections of newspapers. They can be helpful and may save you time, but you will have to pay a fee. RENTING TIPS For more information on renting in Vancouver, including commonly used rental abbreviations and tips on what to look for when you’re viewing a suite, visit the online version of this handbook at www.students.ubc.ca/international/ downloads.cfm. Inspecting an apartment When you view rental accommodations, check these important features • Are there locks on all doors? • Do the appliances work? Check the fridge and try turning on the stove. • Do the shower and taps work? Try turning them on. • Do the walls require new paint? If so, ask the landlord whether they will paint before you move in. • Is the carpet clean? Ask the landlord whether the carpet will be cleaned or changed before you move in. • How loud is traffic noise when the windows are open? • What does the rent include? For example, will you have to pay extra for any of the following: heat, electricity, cable, laundry facilities, storage, or parking? Word of mouth Ask other students if they know of any vacancies. There are often many suites in a building, and someone living there might know of upcoming vacancies. 24 INTERNATIONAL STUDENT HANDBOOK 2010/11 You should also ask about the following before renting: • Is smoking allowed? • Is the place pet-friendly? • Can you paint the walls? • Are you allowed to hang things on the walls? Protect yourself Make sure you get all the details of your rental agreement in writing. If the landlord says they will repair or clean something before you move in, write this down and include it in the written agreement. Make sure both you and your landlord have copies of all the agreements you have signed. If you make changes to the documents, both you and your landlord should put your initials next to each change. Prove that you paid: pay by cheque or money order, or get a receipt if paying in cash. Take photos to document any existing damage or repairs needed. TENANTS’ RIGHTS For information on signing a lease and tenants’ rights, check the very helpful “Tenant Survival Guide and Factsheets” (www.tenants.bc.ca/ main/?publications or pick up a copy at I. House). You may also wish to contact the Residential Tenancy branch at 604.660.1020, or visit www.rto.gov.bc.ca. If you’re having a problem with your landlord and are unsure what to do, please see an International Student Advisor at I. House. Many UBC students choose to live in basement suites (also called “ground floor suites” or “garden suites”). Basement suites tend to be $50 to $100 per month cheaper than apartments, but you should check that the windows and doors open and lock properly and that the suite is not too damp or dark. Shared accommodation, excluding food $600/month One-room bachelor or studio suite (a single room with a kitchen and bathroom) $800/month One-bedroom apartment (suitable for singles or couples) $1,000/month Two-bedroom apartment $1,100–$1,500/month Four-bedroom house $1,700/month or more, plus utilities Some costs of renting occur once only (at the start of your tenancy), while others happen on a more regular basis. One-time costs include your security deposit (usually equal to half a month’s rent), telephone connection fee, and furnishings. The deposit will be returned to you when you are moving out, if the apartment is left clean and in good condition. Recurring monthly costs beyond rent may include utilities, cable television, phone, Internet service, household purchases, laundry, parking, renters’ insurance (optional), and food. FURNISHING YOUR HOME Furnished suites are available, but they are generally more expensive. Most suites and apartments are unfurnished, so you may need to buy some basic furniture, such as a bed, desk, kitchen table, and chairs. A refrigerator and stove are always included in rental suites, so you won’t need to purchase these items. It is generally less expensive to buy used furniture than to buy new furnishings. For good deals on furniture, see: • Salvation Army Thrift Stores or Value Village (check a phone book for addresses) • Classified ads in the Province, the Vancouver Sun, the Vancouver Courier, and at vancouver.en.craigslist.ca Garage and yard sales: look for classified ads or flyers in the neighbourhood Flyers posted in the SUB • COSTS OF RENTING The cost of renting in Vancouver can vary greatly depending on the rental suite’s location and condition. Minimum cost • TELEPHONE SERVICE & UTILITIES When you move in to your new place, you may need to arrange for the following household utilities. 25 HOUSING Water damage (yellow stains on the walls and ceiling), mouse droppings, and cockroaches are very bad signs. Avoid renting suites that have these problems. Be sure to alert your landlord to these issues if they come up after you’ve moved in. Type of accommodation Electricity Contact BC Hydro at 604.224.9376 or www. bchydro.com. On the website, click “Moving?” in the left navigation, then click “New Account.” Follow the prompts to complete the Residential Account Application. Cable TV Contact Shaw Cable at 604.629.8888 or www. shaw.ca. On the website, choose the “Products & services” option. SARIFAH NOOR AINI SYED MAHMOOD Class of 2008 Home country: Singapore Degree: Master of Education Major and minor: Curriculum Studies Internet You can set up Internet service with UBC Information Technology (604.822.2441), Shaw Cable, or Telus. Remember, you can also use up to 20 hours of free dial-up access per month. Register for free dial-up at www.netinfo.ubc.ca. Telephones To set up your telephone service, contact Telus (604.310.3100 or www.telus.com) or Rogers (1.888.764.3771 or www.rogers.com). Cellular phones are very popular. The cellular networks in British Columbia are Telus Mobility, Bell, Rogers Wireless, Fido, Koodo, and Virgin Mobile. Be cautious and ask questions before you sign a contract, because there may be hidden costs. You can also purchase long-distance phone cards from convenience stores, and these cards may give you better long-distance rates. Shop around and ask others from your country about them, because the rates vary greatly. LAUNDRY FACILITIES Rental suites often do not include laundry facilities. If this is the case for you, ask your landlord or a fellow tenant for the location of the nearest laundromat, or look in the Yellow Pages. Although you can buy detergent at some laundromats, you’ll find it cheaper to bring your own. Most laundry machines take only quarters and one-dollar coins (called loonies). INSURANCE Some students insure their accommodation and belongings against theft, fire, and other damage by purchasing renters’ insurance. Check the Yellow Pages or visit the insurance companies located in University Village or on 10th Avenue. Rates vary, so contact several insurance companies to find the best deal. The thing I like best about UBC is the diversity, both in the kinds of courses that are available, and in the people that I’ve met. I’ve also enjoyed the supportive learning environment, and being a part of the Education community, where I have gained friends, knowledge, and a better understanding and appreciation of different cultures. My advice to other international students is to be open and flexible because you can never prepare yourself enough for the challenges and learning experiences that you will encounter. Recent achievements: Submitted a poster on supporting the use of student-centred teaching for the UBC Faculty of Education and the British Columbia Teachers’ Federation “Investigating Our Practices” conference. Received Singapore National Day Commendation Medal for exceptional performance, competence, and devotion to duty. 26 INTERNATIONAL STUDENT HANDBOOK 2010/11 Transportation TRANSPORTATION UBC is the second-largest commuter destination in Vancouver. On an average weekday while school is in session, students, staff, faculty, and visitors make over 100,000 trips to UBC. 27 Public transit the street. Certified service dogs (seeing-eye, physical assistance, hearing) have complete access to public places, including public transit, in British Columbia. A person accompanied by a service dog has the same rights, privileges, and obligations as a person without one. U-Pass TransLink is Vancouver’s transit authority. It operates buses, SkyTrains (elevated trains), Seabuses (ferries that run between downtown Vancouver and the North Shore), and the West Coast Express (a commuter train that runs between downtown Vancouver and Mission in the Fraser Valley). Vancouver is divided into three transit zones. UBC is in Zone 1. If you have not obtained your U-Pass (see below), your fare ($2.50 to $5.00) will depend on when you travel and the number of zones you travel through. You need exact coin fare or prepaid bus tickets when you ride the bus. Prepaid bus tickets are a better value; they come in books of 10 tickets and are available in the SUB, Safeway (grocery store), convenience stores, and major drugstores. When you board the bus, show your U-Pass or put your coins or fare ticket in the electronic fare box and wait for the box to produce a transfer ticket. Transfers allow you to change buses for up to 90 minutes without paying another fare. Let the bus driver know if you need a transfer for more than one zone. All buses that come to UBC stop at the bus loops. To get more information on schedules or to plan a trip using public transit, visit www. translink.bc.ca, call 604.953.3333, or pick up a bus schedule and route map from the UBC Bookstore, the SUB, or any public library. PEOPLE WITH DISABILITIES TransLink’s HandyDART service operates small buses for people who use wheelchairs. HandyDART buses pick up people at their homes and take them where they want to go. To make a reservation, call HandyDART at 604.575.6600. About 60% of Vancouver’s curbed streets and lane corners have curb ramps, which make it easier for people who use wheelchairs to cross The Universal Transportation Pass (U-Pass) program is mandatory for all students who are assessed AMS fees and for incoming exchange students. The U-Pass provides cardholders with: • Unlimited access to TransLink bus, SkyTrain, and Seabus services (all three zones) • Discounted West Coast Express fares ($2.50 discount on one-way fares; 28-day pass for $84.75) • Increased transit service and capacity on UBC routes • Discounts at participating merchants • Access to a variety of UBC TREK programs (visit www.trek.ubc.ca) The U-Pass fee is $23.75 per month for 2010/11 and is automatically added to your student fees when you register for classes. This fee is subject to change. For eligible AMS members registered in the Winter Session, U-Passes are valid from August 15 until April 30. If you are no longer taking courses in January, or are taking only Distance Education courses, your U-Pass card will be deactivated. For eligible AMS members registered in the Summer Session, U-Passes are valid from April 15 until August 31. If you’re a registered student who has a valid UBCcard, your U-Pass will be mailed to your current address in mid-August for the Winter Session and in mid-April for the Summer Session. U-Passes are mailed to Canadian addresses only; to update your address, visit www.students. ubc.ca/ssc. If you do not receive your U-Pass in the mail, you can pick it up in person at the UBC Carding Office, located in the UBC Bookstore. You must be registered in your courses prior to receiving your U-Pass. Lost U-Passes can be replaced for $26.50 at the Carding Office during business hours, between 9:30 am and 5:00 pm Monday through Friday, or between 11:00 am and 5:00 pm on Saturday. Damaged or defective U-Passes will be replaced free of charge; the damaged or defective U-Pass must be returned to the Carding Office. For more information on the U-Pass program, visit www.upass.ubc.ca. 28 INTERNATIONAL STUDENT HANDBOOK 2010/11 Cycling The City of Vancouver has developed an extensive system of bikeways for cyclists. To obtain a map of Vancouver’s bike routes, visit TREK (www.trek.ubc.ca), the Vancouver Public Library, a community centre, or a bicycle store. If the above doesn’t apply to you, as a new resident you have 90 days after you move to British Columbia to get a BC driver’s licence. If your driver’s licence is in a language other than English or French, you must also carry a certified translation of it. The process to apply for a BC driver’s licence, including the tests you’ll need to take, depends on the type of licence you currently have. You can apply for a BC driver’s licence at all Driver Licensing Centres. For more information on licences, requirements, and locations of Driver Licensing Centres, visit www.icbc.com. When applying for a BC driver’s licence, remember to bring one piece of “primary ID” and one piece of “secondary ID.” If you don’t have proper proof of identity and driver licensing history (if applicable), your licence application won’t be processed. Visit www.icbc.com for a list of acceptable identification documents. The AMS bike Co-op (www.ams.ubc.ca/clubs/ bikecoop) is a student-run organization that works to improve the UBC cycling environment. On a weekly basis, volunteers gather to work on a community fleet of purple and yellow bikes that are free for students to use on campus. The co-op also runs a weekly repair clinic, free of charge for members, and maintains a fleet of heavy-duty cargo bikes for use by student organizations. Call 604.822.2453 (BIKE) or email [email protected] for more information. The Bike Kitchen (www.thebikekitchen.com), a fully equipped bike repair and retail shop, is part of the bike Co-op. It offers complete repair and tune-up service and shop time for you to work on your bike, as well as the build Your Own bike program. For more information, call 604.827.7333, email [email protected], or visit the bike Hub on the north side of the Student Union building. Driving GETTING YOUR LICENCE If you have a valid driver’s licence from another country or Canadian province, and you’re registered as a full-time student attending one of the specified educational institutions in BC, including UBC, your licence allows you to drive in BC for as long as you’re a full-time student. To REGISTERING AND INSURING YOUR VEHICLE Your vehicle must be insured before you take it on the road. You must register, license, and insure any vehicle you bring to BC within 30 days of its arrival. In BC, you can register, license, and insure a vehicle at any Autoplan broker in the province. For a list of Autoplan brokers, visit www.icbc.com. PARKING ON CAMPUS UBC has many parking options for commuting students. If you drive to campus, you can park at any one of several meters, parkades, or outdoor pay lots. Rates range from $1.50 per half-hour for hourly parking to $12 for full-day parking. After 5:00 pm and on weekends and holidays, most parking locations charge a flat rate of $5. The FlexPass is an economical and flexible parking option available to all students. It is the most convenient method of parking. The FlexPass allows you to manage your parking account online. To purchase a FlexPass or to get more information related to parking or commuting to campus, visit www.parking.ubc. ca or call the Parking Office at 604.822.6786. If you own a car and live in one of the on-campus residences managed by UBC Student Housing and Hospitality Services, you must apply for parking. Parking spaces are assigned on a first-come, first-served basis. To apply for a parking permit, visit www.housing.ubc.ca, 29 TRANSPORTATION Make sure your bike has front and rear lights, a rear reflector, and a bell. Even if you don’t cycle at night, you will find these make it much easier for drivers to see you. And remember to buy a helmet – it’s the law to wear one (unless you wear a turban). verify that your educational institution qualifies, call Enquiry BC at 604.660.2421 or toll-free outside of Vancouver at 1.800.663.7867. click “Online services,” log in, and select “Residence parking.” TIPS FOR DRIVING IN VANCOUVER Speed limits The speed limit on all Vancouver roads is 50 kilometres per hour (km/h), unless you see a sign for a different speed. The speed limit on lanes behind houses and buildings is 20 km/h. Park and school areas usually have a speed limit of 30 km/h. Vancouver police give out tickets with heavy fines to drivers who exceed the speed limits within the city. Street parking Never block a fire hydrant, bus stop, sidewalk, crosswalk, road, alley, or driveway when you park. Parking meters are in effect from 9:00 am to 8:00 pm, seven days a week. Always check the meter for parking restrictions to avoid getting a ticket. Don’t park where you see a “Resident Parking Only” sign; street parking here is reserved for people who live on that block or in that area. Pedestrians People who are walking have the right of way on campus roads and city streets, and you need to watch out for them at all times. Most pedestrians cross the street at intersections or marked crosswalks and obey traffic signals. Emergency vehicles When a police car, fire truck, or ambulance has its lights or siren on, you must get out of the way as quickly and safely as you can. Move your car into the right-hand lane or to the roadside and stop until the emergency vehicle has passed you. BORIS REMES Class of 2010 Home country: Kazakhstan Degree: Bachelor of Commerce Major and minor: Marketing & International Business Major, French Minor At first, I found it challenging to manage my time efficiently, since there are so many exciting academic and studentinvolvement opportunities. I found too many things that I enjoy, whether it was social events, academic conferences, or sports. I got involved by asking other people what they liked at UBC. There are many resources available to help you succeed academically, socially, and personally, and other students are willing to help you out. They have been in similar situations and they were able to succeed, so ask them how they did it. Recent achievements: Chairperson, Enterprize Canada; President, International Student’s Association of Sauder School of Business; Student Council Award, UBC Commerce Undergraduate Society; Bronze Service Award, UBC Commerce Undergraduate Society; Sauder Apprentice Champion. 30 INTERNATIONAL STUDENT HANDBOOK 2010/11 Immigration IMMIGRATION Navigating another country’s immigration system can be challenging. This section provides answers to frequently asked immigration questions. ☞ If you need help, you can contact an International Student Advisor by calling 604.822.5021, emailing isa@ students.ubc.ca, or visiting I. House. You can also contact Citizenship and Immigration Canada (CIC) at 1.888.242.2100 or www.cic.gc.ca. 31 Making sense of immigration You are responsible for maintaining your immigration status and obeying immigration regulations while studying in Canada. Check your immigration documents – study permit, work permit, and/or Temporary Resident Visa – to make sure they are accurate. Write down when they need to be renewed so you can remain in Canada without interruption. There are three categories of people in Canada: citizens, permanent residents, and temporary residents. International students, workers, and visitors are all temporary residents. As a temporary resident, you may have one or two types of immigration documents: 1. Permit (study permit, work permit, or visitor record) A valid permit authorizes you to remain in the country while you study, work, or visit. Visitors who are not studying or working might have a stamp in their passport or a paper visitor record. If you are accepted to a program that is less than six months long, you do not need a study permit, but you should consider applying for one anyway. That way, if you decide to study for six months or longer, you can simply extend your study permit and avoid a complicated application process. SP E E M I C N 2. Temporary Resident Visa (TRV) A Temporary Resident Visa is used only for entry into Canada. It is recommended that you maintain a valid TRV while you are in Canada but it is not mandatory. Only citizens of certain countries require a TRV. (See www.cic.gc.ca/ english/visit/visas.asp for a list of these countries.) A TRV may allow “single entry” or “multiple entry;” it can be obtained only from a Canadian visa office (such as a consulate or embassy) outside of Canada. 3. Passport If your passport will expire while you are in Canada, your immigration documents will normally expire at the same time. In most cases, you can apply to extend them after you obtain a new passport. Passport applications can take up to three months, so apply for a new passport as soon as possible to avoid interrupting your studies. To apply for a new passport, contact the nearest visa office for your country (search online for foreign embassies and consulates in Canada). Extending your immigration documents Study permits, work permits, and visitor records must be extended if you will be staying in Canada past your document’s expiry date. Apply online or mail your extension application to the Case Processing Centre in Vegreville, Alberta, 60 to 120 days before your current permit expires. In most cases, applying online can ensure quicker processing times. You can access the online application at www. cic.gc.ca/english/e-services/epass.asp. Paper application forms for extending or changing conditions on immigration documents are available at I. House, or you can access them online at www.cic.gc.ca/english/information/ applications/menu-inside.asp. If you prepare a paper application, make a photocopy for your own records. If an application is lost, it is easier to send a copy than to reassemble the documents. Send documents by express or priority mail (at the post office) so you can prove they arrived safely. Keep your receipt. Applications made online or mailed to Vegreville must be sent from a Canadian address, and the return address noted on your application must be in Canada. 32 INTERNATIONAL STUDENT HANDBOOK 2010/11 Your application may be rejected if it is incomplete, so be sure to fill it out completely. You may submit one application form online or on paper to renew all of your family members’ immigration documents, but you will have to pay a processing fee for each document. ☞ EXTENDING A STUDY PERMIT To extend your study permit, you can apply online through Citizenship and Immigration Canada. Be sure to complete and send your online application before the expiration of your current permit. As part of your application, you will need to upload the following in PDF format: • • • • Official letter confirming your student status and the expected duration of your program. You can download this letter from the Student Service Centre, www.students.ubc.ca/ssc (proof of enrolment letter). If your program is taking longer than expected, obtain a letter from the academic advising office or co-op office or, if you are a graduate student, your graduate secretary, advisor, or supervisor. Proof of funds, which could include a letter from your bank or employer; evidence of scholarships, fellowships, or teaching or research assistantship appointments; or proof of sponsorship from an individual or institution. Normally you are required to show that you have the following minimum amounts, to cover living expenses: $10,000 per year for yourself, $4,000 for a spouse/ partner, and $3,000 for a child. Photocopy of your passport. Scan and upload as a PDF file your photo page plus all stamps made in your passport for entries to Canada. Proof that you paid your application fee ($125). You can pay online with a credit card through the CIC website as part of the online application process. You may choose to pay your application fee in cash, at a bank. To pay EXPIRED STUDY PERMITS Implied status If your permit expires while you are waiting for a response from CIC, you have “implied status” in Canada until you receive a response. It is important that you remain in Canada while you have this status. You may be unable to re-enter Canada without a valid permit. Restoration of status If your study permit expires before you submit your application for renewal, you will be “out of status.” You are not authorized to attend classes or work while you are out of status. In this case, your immigration status must be restored, and you will need to pay a restoration fee of $200 as well as the standard $125 renewal fee. You have 90 days from the day you went out of status to apply for restoration. You can apply for restoration online or by using a paper application. An International Student Advisor can review your application before you submit it. If you have not applied to extend your study permit and it expired more than 90 days ago, you will have to apply outside of Canada for a new study permit, and you might be barred from applying for up to six months. See an International Student Advisor if you find yourself in this situation. TRANSFERRING FROM ANOTHER INSTITUTION If you already have a valid study permit for postsecondary study in Canada, you may use that study permit to study at UBC (unless otherwise noted on the study permit). As a post-secondary student, you can transfer between programs of study and institutions without applying to change the conditions of your study permit. You can also transfer between public and private institutions. If you hold a valid off-campus work permit that was issued while you were at your previous school, you must transfer that permit to UBC (see p. 41 for details). “DOES NOT AUTHORIZE RE-ENTRY” All study permits include the phrase “does not authorize re-entry.” This is to remind you that if you require a TRV, your study permit alone will not be sufficient to re-enter Canada (unless you are returning from the United States, see p. 35). Also, a CIC officer can prevent you from re-entering Canada if the officer determines that 33 IMMIGRATION If you have a question or concern about an application processed in Vegreville, you can see an International Student Advisor or call the CIC Call Centre (1.888.242.2100, from 8:00 am to 4:00 pm on weekdays) and request information about your case. If the call centre staff refers your question to Vegreville, you should get a reply within a few business days. at a bank, pick up a receipt form at I. House or ask CIC to mail one to you, then scan and upload a copy of the bank receipt as part of your online application. you are not following immigration regulations (e.g., you have been working off campus without a work permit) or you have stopped attending classes. We recommend that you carry documents showing that you are a current UBC student (e.g., UBC identification and a proof of enrolment letter from www.students.ubc.ca/ ssc). For most students, re-entry into Canada will be routine and these documents will not be requested, but it is a good idea to be prepared. Temporary Resident Visas (TRVs) Depending on your citizenship, you may require a Temporary Resident Visa to enter Canada. The TRV is different from a study permit: it is used to enter Canada, while a study permit allows you to remain in Canada. TRVs are often issued for the same length of time as a study permit. You do not need a valid TRV while inside Canada, but it is a good idea to keep a valid one in case of sudden trips abroad. You can obtain a TRV only from a Canadian visa office outside of Canada. You can renew your TRV while outside of Canada or by applying to a Consulate General of Canada in the United States in person or by mail. The consulate closest to Vancouver is located in Seattle, Washington. Application forms are available at www.cic.gc.ca/english/information/ applications/visa.asp. In addition to the documents required in the checklist, include a list of schools you attended in Canada, together with an official transcript for each. For detailed information, visit the website of the consulate where you will apply for your TRV. If you send your application to a consulate of Canada in the United States, you will be asked to include your original passport. Each consulate has a different processing time. Processing times are listed at www.cic.gc.ca/english/ information/ times/index.asp. It may be four to eight weeks before your passport is returned and you receive your new TRV. Please check the website of the consulate where you will submit your application under “Waiting Periods” to determine whether a mandatory waiting period is required for citizens of your country. Applying for a study permit from within Canada If you are a visitor, you can apply for an initial study permit through the Consulate General of Canada in Seattle or another Canadian visa office outside of Canada. The Consulate General of Canada in Seattle accepts applications for initial study permits in person and by mail. If you apply in person, your application may be processed that day. Some applications take longer than a day to process, such as those requiring a medical examination. You may wait up to three months to receive the results of a medical examination. Before you travel to Seattle, look online to check the days and times that applications will be accepted. If you are applying by mail, you may be required to go to Seattle for an interview. For more information on applying for a study permit through the Consulate General of Canada in Seattle, visit www.cic.gc.ca/english/ study/study-how.asp. ☞ Regardless of your nationality, if you have lived in or visited a country on the CIC medical examination list, at any time during the one year period immediately preceding the date of seeking entry to Canada, for six consecutive months, then you are required to undergo an immigration medical examination. Check out the designated countries list at this link: http://www.cic.gc.ca/english/ inFORMation/medical/dcl.asp If you have a work permit or are an accompanying partner/spouse, you can apply for a study permit online or by mail through the office in Alberta, as if you were extending one. See p. 33 for details. Travelling outside of Canada It is important to renew your documents before you travel. If your study permit will expire while you are outside of Canada, you should speak with an International Student Advisor. It is possible to renew your study permit while outside of Canada but it may take longer depending on where you are. Check the processing times online to be certain you have 34 INTERNATIONAL STUDENT HANDBOOK 2010/11 enough time to get your paperwork processed. Processing times are available at www.cic.gc.ca/ english/information/times/index.asp. ☞ It is not advisable to leave Canada while an immigration document extension is being processed if your current document will expire while you will be abroad. Please see an International Student Advisor for details. Returning to Canada • Have all your documents ready. • Answer every question truthfully and consistently. • Don’t offer more information than is requested; give short answers; offer only the information that is requested; and don’t hesitate. • Expect waits of one to three hours. • Cross the border during office hours if your case is complicated. You may have to pay duty on the goods and gifts you are bringing into Canada. For information on what you are allowed to bring in and personal exemptions (goods that you are allowed to bring in duty-free), consult the “Guide for Residents of Canada Returning to Canada” by the Canada border Services Agency: www.cbsa-asfc.gc.ca/publications/pub/ bsf5056-eng.html. US citizens will need to present a valid passport to Customs when entering Canada or returning to the United States. See travel.state.gov/ travel/cbpmc/cbpmc_2223.html for details. Visiting the United States If you have a valid study permit or work permit, and if you leave Canada and visit only the United States, you do not need a valid TRV to re-enter Canada.1 To enter the United States, however, citizens of some countries will require a US entry visa. All applicants for US visas must submit an online application at www.consular.canada. 1 According to the Immigration and Refugee Protection Regulations, Part 9, Division 5, Section 190:3f (laws. justice.gc.ca/en/showdoc/cr/SOR-2002-227/bo-ga:l_0gb:l_5/en#anchorbo-ga:l_9-gb:1_5). If you have found a summer internship in the United States, contact the US Consulate’s visa section to find out the type of visa you will need. Inquiries are accepted by fax (604.685.7175) or email at [email protected]. You may need to find a US-based organization to act as your sponsor. For a list of possible sponsors, consult the US Department of State website at www. exchanges.state.gov/jexchanges. Taking a break from your studies Students sometimes take a short break from their studies because of illness or academic pressure. International students are normally permitted by Citizenship and Immigration Canada to remain in Canada and take one term off if they’ve already completed two consecutive terms. Consult an academic advisor and contact an International Student Advisor if you are considering taking a break from your studies. Graduate students need to apply for a leave of absence from the Faculty of Graduate Studies (FoGS). If you plan to leave the country during your break, request a letter from UBC stating that you are eligible to return to your program of studies. If asked by a customs officer, present this letter along with any documentation of your break (e.g., leave approval from FoGS, doctor’s note). If you hold an off-campus work permit and take a break from studies, you will have to return your work permit to CIC. See p. 41 for details. Staying in Canada as a visitor To stay in Canada as a visitor after you complete your studies (if your study permit is going to expire), you need to apply for a visitor record. You can apply by mail from within Canada to change your immigration status to visitor. Once you switch to a visitor record, any new application for a study permit or work permit must be made outside of Canada, and can be made at the Consulate General of Canada in the United States in Seattle. 35 IMMIGRATION Border-crossing etiquette in Canada may be different from what you have experienced elsewhere. Here are some tips to ensure that your border experience is as smooth as possible. usembassy.gov/nvars.asp. Following the online application, you will be invited for a visa interview at the Consulate General of the United States at 1095 West Pender Street in Vancouver (604.685.4311). be sure to book your visa appointment long before you travel, as your US entry visa may take up to four months to process. Documents for family members Canadian immigration policy ☞ regards an international student’s common-law partner in the same manner as a legal spouse. CIC defines “common-law partners” as people of the same or opposite gender who currently live together and have lived together in a conjugal relationship of at least one year. If you intend to demonstrate common-law status in the future, it is advisable to establish legal ties early (e.g., joint leases, joint bank accounts). See http://www.cic.gc.ca/ english/immigrate/sponsor/spouseapply-who.asp#common_law for more information. If your family members will accompany you to Canada, they should apply for visitor status at the same time you apply. In the case of most students, ‘family’ includes spouses, partners and children. Partners of international students can apply for work permits after they arrive in Canada. In some cases, Canadian Visa Offices abroad will process Open Spousal/Partner Work Permit applications at the same time as the study permit applications. In this case, you will need to include the additional fee for the work permit, and complete the work permit application for your spouse or partner, available from the website of the consulate. US citizen spouses and partners of US citizen students are eligible to apply for a work permit at the border or through a Canadian Consulate. The work permit will be issued for the same length of time as the partner’s study permit and will allow up to full-time work. Your partner does not need a job offer to apply for a work permit. Most students apply for a work permit for their spouse or partner after arrival in Canada, after they have been admitted as a visitor. See p. 42 for details. Your school-age children (18 years of age or younger) do not require study permits, but study permits, rather than visitor records, can make the immigration process run more smoothly, especially if your child enters Canada without a parent. You should bring two years of official school records for your children, in English or with a certified English translation. Your family members can accompany you to Canada or you can invite them to visit you after you arrive. The following supporting documents are required: • Proof of enrolment letter (available for download at www.students.ubc.ca/ssc) from Brock Hall or your academic department that states your current student status, how long you plan to study at UBC, and whether you have a teaching or research assistantship or other source of income, such as a scholarship • A letter from you that states how long you have been in Canada and provides pertinent information, including your current financial situation; your family members’ address(es), telephone number(s), birthdate(s), and occupation(s); and the intended duration of your family’s stay in Canada • Letter(s) from a bank, employer, scholarship provider, etc., that proves your or their financial status • A copy of your marriage certificate or proof of common-law status • A copy of your study permit Send these documents to your family members so they can present the documents to the Canadian visa office through which they will apply for temporary resident status. Be sure to make copies of these documents. Keep one copy for yourself. Ask your family members to contact the Canadian visa office as soon as they receive the documents. Family members may need to apply for Temporary Resident Visas and, if necessary, must undergo and pass a medical examination see page 35 for details. If your family members enter Canada without you, they may be admitted on visitor status for six months. Visitors admitted for six months or less are not eligible for BC’s Medical Services Plan (health insurance) so apply right away to extend or change their documents. To ensure that your family members travelling without you are admitted to Canada as visitors for the length of your study permit, be sure to send them copies of the documents listed above for them to present at the Canadian border crossing. When extending documents, all dependants (including children) require their own documents, so extend their documents before the expiry date and pay the appropriate fee for each person. Visitor documents may include a stamp in the passport or a visitor record. An undated Customs 36 INTERNATIONAL STUDENT HANDBOOK 2010/11 stamp normally authorizes the visitor to remain in Canada for six months. Your family members should make sure their passports get stamped during the border crossing. Lost or stolen passports If your passport is lost or stolen, follow the steps below: 1. Report your lost or stolen passport to the nearest Vancouver police department or RCMP (Royal Canadian Mounted Police) office. Keep any file numbers or documents they provide as proof that you contacted them. SAMI DONG Class of 2008 Home country: Shanghai, China Degree: Bachelor of Commerce Major and minor: Finance and Marketing 3. Apply to replace your study permit. You can download the application form from www.cic.gc.ca/english/information/ applications/certcopy.asp. Applications for lost permits are processed at CIC in Vancouver. ☞ It’s a good idea to keep photocopies of all your important documents (including your credit cards, passport, immigration documents, bank information, and health insurance cards) in a safe place in case the originals are lost or stolen. The best part about getting involved in committees and programs on campus has been all the friends I have made. I would recommend getting as involved as possible in campus life. I found out about opportunities for involvement through faculty and International House newsletters, and signed up because I wanted to get to know new people and make lots of friends on campus. One of the best things about UBC is its multi-cultural environment, and the constant opportunities to develop yourself. Recent achievements: Student manager of the International Peer Program; Selected member of the Leaders of Tomorrow Program; VP External of the International Students Association; Sub-committee leader of International Week; Commerce Undergraduate Society External Achievement Award. 37 IMMIGRATION 2. Contact your country’s embassy or consulate in Canada and ask for instructions on how to apply for a new passport. You can find your country’s nearest embassy or consulate by doing an Internet search using the phrase “foreign embassies and consulates in Canada.” Working & Volunteering Many international students are interested in working or volunteering while they attend UBC. Work experience can provide great career preparation, exposure to the Canadian workplace, and a closer connection to the local community. It can also provide a little extra spending money. Keep reading to find out what kinds of work you can do as an international student. 38 INTERNATIONAL STUDENT HANDBOOK 2010/11 Can I work in Canada? You may work on campus if your study permit is valid for six months or more and you are a fulltime international student registered in credit courses. Working off-campus requires a work permit. Under the Immigration and Refugee Protection Act, work is defined as “an activity for which wages or commission is earned, or which competes directly with activities of Canadian citizens or permanent residents in the Canadian labour market” (http://www. cic.gc.ca/english/study/institutions/workvolunteer.asp) Working on campus On-campus employment is defined as employment in facilities owned, leased, or rented by UBC. Your employer may be the University, a student organization, or a private contractor operating within the boundaries of the campus, such as businesses in the University Village. On-campus employment includes work at facilities such as teaching hospitals, clinics, and research institutes, which may be located off campus but have a formal association or affiliation with UBC, and which are located within the City of Vancouver. This includes UBC’s Robson Square campus in downtown Vancouver. Applications for work permits are available at I. House or online at www.cic.gc.ca/english/ information/applications/work-students. asp. Applications are processed at the Case Processing Centre in Vegreville, Alberta, within two to six weeks. Check www.students.ubc. ca/international for up-to-date information or for instructions when encountering technical difficulties with the on-line applications. If your volunteer position could be considered work according to the CIC definition, you will need an off-campus work permit. If you are asked to volunteer for a job that is normally performed by paid employees – photocopying, customer service, etc. – a work permit is needed. OFF-CAMPUS WORK PERMIT ELIGIBILITY Eligible international students attending participating post-secondary institutions can apply to work off campus while they complete their studies. To be eligible for an off-campus work permit, you must: • Be currently academically eligible and in a degree, diploma, or certificate program at UBC ☞ Citizenship and Immigration Canada (CIC) does not limit the number of hours students are permitted to work on campus. However, some UBC employers may restrict the hours students can work to 10 or 12 hours per week. Academic eligibility is defined as follows: Undergraduates must be registered in 9 credits per term (Winter Session Term 1, Winter Session Term 2, or both Summer Session terms combined). Graduate students must be registered or have continuing status. Be careful not to let your work interfere with your studies. WORK LEARN Work Learn is on-campus work experience program that provides a wage subsidy for international undergraduate students seeking work on campus. If you are hired and qualify for a Work Learn position, UBC will contribute $9 per hour to your hourly wage (your supervisor pays the remaining amount), for up to 300 hours for the Winter session, and up to 300 hours for the summer session. Work Learn jobs are filled quickly, so browse postings in August and September for Winter positions, and April and May for Summer positions For more information and to view Work Learn job postings , visit www.Careers.ubc.ca. Have been academically eligible at a participating post-secondary institution for at least six out of the past 12 months (including co-op work terms) • Have maintained satisfactory academic standing in your program of study (defined at UBC as “eligible to continue”) • 39 WORKING & VOLUNTEERING It is important to know your rights as an employee. To learn about BC employment standards, visit the Ministry of Labour website at http://www.labour.gov.bc.ca/esb/. If you believe your rights have been violated, contact an International Student Advisor. Working off campus All types of off-campus work require a valid work permit (volunteering does not). If you qualify to work off campus, you need a work permit before you begin your job. With the exception of the Co-op work permit, all work permit applications are available on-line. Co-op work permits and off☞ campus work permits are not the same, but students may hold both permits if they meet the eligibility requirements for each one. You are NOT eligible to apply for an off-campus work permit if you: • Are a visiting, exchange, unclassified, Continuing Studies, or Access Studies student at UBC, • Have a partial or full scholarship from: - the Canadian Commonwealth Scholarship Program, funded by the Department of Foreign Affairs and International Trade (DFAIT) - the Government of Canada Awards Program, funded by DFAIT - the Canadian International Development Agency (CIDA), • Are participating in the Equal Opportunity Scholarship Program (Canada-Chile), the Canada-China Scholars Exchange Program, the Organization of American States Fellowship program, • Are registered in a program that consists either exclusively or primarily of English or French as a second language, or • Have previously held an off-campus work permit, failed to maintain your eligibility, and failed to surrender your work permit. However, if you became ineligible for the program and surrendered your work permit, you may reapply for a work permit if you meet the eligibility requirements at a later date. ☞ If you’re a transfer student and you studied at another participating Canadian post-secondary institution for part of the previous 12 months, you may include those months as part of your six months to establish eligibility. HOURS OF WORK PERMITTED Undergraduate students with off-campus work permits who are academically eligible may work a maximum of 20 hours per week during the regular academic year (September to April) and full-time during scheduled breaks (Summer, Winter, and Reading breaks). Undergraduates who were academically eligible in the previous Term 1 and Term 2 and have an off-campus work permit are eligible to retain their off-campus work permit during Summer break and are eligible to work full-time, regardless of their summer course load. Graduate students are normally considered to have an ongoing, full-time relationship with the University and therefore may work a maximum of 20 hours per week throughout the year. They may work full-time during Winter break and Reading break. APPLYING FOR AN OFF-CAMPUS WORK PERMIT The application process will be easier if you prepare all documents in advance: 1. Create an epass and applicant profile by registering with MyCIC at www.cic.gc.ca/ english/e-services/epass.asp. 2. When prompted online, request that UBC provide you with an Electronic Verification Number (EVN). Log out of the CIC website after you have submitted your request for verification. Your online request for verification will be processed by UBC in three to five business days. You will receive a notification from CIC in your MyCIC account once it has been processed. This message will contain an EVN and a link to the next part of the online application. ☞ Using the online application system, you can apply for a study permit and an off-campus work permit at the same time. In most cases your offcampus work permit will be valid until the expiry of your new study permit. Visit the CIC application site at www.cic. gc.ca/english/e-services/epass.asp. 3. Have your passport and study permit available as you complete the next step. Plan to spend about an hour at your computer completing this part of the application. If you are unsure of your responses, complete the application to the best of your ability, save and print the answer summary page, and meet with an International Student Advisor before submitting your final answers electronically. Bring the summary page printout to your appointment. 4. At the end of the application, you will be asked to submit a copy of your passport, including the information and photo page and any pages that refer to your stay in Canada. You can upload this information as a PDF file. 40 INTERNATIONAL STUDENT HANDBOOK 2010/11 5. You will be asked to pay an application fee ($150). You can pay either online with a credit card or at a local bank with a receipt form available from I. House. If you pay at a local bank, you can scan and upload the receipt as a PDF file. 6. If CIC has any questions after you apply, they will contact you at the email address on your application. 7. Your application for the off-campus work permit must be submitted within two months of the date that it was started. After two months, your unsent application will expire and you will need to begin a new application. campus. What does it mean to “maintain eligibility?” To continue to be eligible to hold an off-campus work permit, you must maintain academic eligibility (see p. 39). However, in your final term of studies, you are permitted to be registered in less than full-time studies and continue to use your work permit. What happens if I lose my eligibility? If you become ineligible for the off-campus work permit, you must stop working off campus and surrender your work permit to CIC. To be sure it arrives, take your off-campus work permit in person to the local CIC office, at 1148 Hornby Street, Vancouver, BC V6Z 2C3. Before surrendering your permit, make a photocopy of it for your records. When you surrender your permit, you will need to bring: • Your original off-campus work permit • Two copies of a letter you have prepared, including your full name, client ID number, the day you became ineligible, a brief explanation of why you are ineligible, and your signature Have the CIC officer date and sign one of the copies of your letter. Keep this signed copy as proof that you surrendered your off-campus work permit. If you are unable to visit CIC Vancouver in person, mail the original off-campus work permit and letter to the address above, using a tracking service such as Xpresspost from Canada Post. Be sure to print the receipt showing that If you surrender your work permit, you may re-apply at a later date when you meet the eligibility requirements. Does UBC report on student eligibility? On November 1 each year, UBC must provide CIC and the BC Ministry of Advanced Education with a report of students who have become ineligible for the off-campus work permit program. As part of the online application for the offcampus work permit, you will be asked to give your consent for UBC to share this information. Transferring with an off-campus work permit If you transfer to UBC and hold an off-campus work permit already, you must notify CIC that you are transferring your off-campus work permit to UBC. Do this as soon as possible. If you do not, you will be reported to CIC by your former school as ineligible for the off-campus work permit program. This could prevent you from applying for other permits in the future. • If you applied for an off-campus work permit online and received an Electronic Verification Number, notify CIC, UBC, and your previous institution of your transfer using the MyCIC online portal. Under the tab “What do you want to do today?” Click the link “Transfer my verification” and follow the instructions. TRANSITION TO POST-GRADUATION WORK PERMIT Students who have completed all degree, diploma, or certificate requirements and who are within the 90-day period allowed for transition to post-graduation employment will still be considered eligible to work off campus, provided they are in possession of a valid study permit and a valid off-campus work permit. If you want to be able to work while applying for the post-graduation work permit, be sure to submit your online request for an Electronic Verification Number (EVN) before your degree is conferred. Co-ops & internships If you are required to work as an integral part of your studies or you are enrolled in a co-op program, you may be permitted to work off campus full-time. You will need a co-op work permit from CIC to do so. When you apply for your co-op work permit, be sure to include evidence showing that the employment is mandatory for the completion of your academic program (such as a letter from the co-op office). 41 WORKING & VOLUNTEERING You must have your work permit ☞ before you can begin working off- the package arrived successfully at CIC. No application fee is required. A co-op work permit is different from an off-campus work permit, but you may hold both if you meet the criteria for each. Co-op work permit applications are available at International House or online from CIC at www.cic.gc.ca/english/study/work. asp. Co-op work permits are will be issued for the same length of time as the study permit. When you extend a study permit, you will need to extend your co-op work permit. If you must extend your study permit and apply for a co-op work permit at the same time, you can apply for both permits on paper. Check with an International Student Advisor to be sure you have all the forms required for BOTH applications. The co-op work permit application is currently a paper form submitted by mail to CIC in Alberta. Employment for spouses & partners Accompanying spouses or common-law partners of study permit holders can apply for work permits that last as long as the study permits of their student partners, if the student is studying full-time at the time of application. Most partners come as visitors and apply for a work permit by mail once they are in Canada. However, US citizens can apply at the border crossing. When applying, partners should include a photocopy of their student partner’s study permit along with other documents. When you extend your study permit using the online application system, you can apply to extend the documents of all of your dependants at the same time, including work permits for partners and spouses. There will be a fee for each document requested. If spouses or partners who have work permits choose to apply for study permits later, their work permits will remain valid but they may not be allowed to extend them. Post-graduation employment If you are graduating from a degree, diploma, or certificate program of at least two years in length, you can apply for a work permit that will allow you to work in Canada for up to three years. An offer of employment is no longer required to apply for this permit. Students who have completed programs of more than eight months and less than two years may apply for permits that are the same length of time as their program. You may qualify for only one post- graduation employment period in your lifetime. It is a good idea to begin researching jobs for post-graduation as early as possible during your studies at UBC (see p. 45). The post-graduation work permit allows you to work part-time, full-time, or on contract. After completing your studies, you must apply for and receive a work permit before you can begin working unless you already hold a valid off-campus work permit. What if your study permit expires close to graduation? If your study permit expires within 90 days after your final marks are available or you have submitted your thesis or dissertation, you can apply for a study permit “bridging extension” prior to the permit’s expiry date. You can apply online or by mail. You may also apply for an offcampus work permit for the same time period, to allow you to work full-time for 90 days after completing your studies and before you have received your post-graduation work permit. In your on-line application, indicate that you are applying for a “bridging extension” to cover the 90 days needed to apply for post-graduation employment, or choose the option “apply for a study permit and an off-campus work permit” if you wish to work after completing studies and before receipt of your post-graduation work permit. ☞ Note: If you submit your application for the post-graduation work permit in the 90-day period and before your study permit expires, you have implied status and do not need a bridging extension. You may not work during this period unless you have a valid off-campus work permit. APPLYING FOR A POST-GRADUATION WORK PERMIT As soon as your final marks are available or you have submitted your thesis or dissertation, you have 90 days in which to apply for your post-graduation work permit. The date of your graduation ceremony does not affect the application period. The application process will be easier if you prepare all documents in advance: 1. Create an epass and applicant profile by registering with MyCIC at www.cic.gc.ca/ english/e-services/epass.asp. 42 INTERNATIONAL STUDENT HANDBOOK 2010/11 2. Have your passport and study permit available as you complete the next step. Plan to spend about an hour at your computer completing this part of the application. If you are unsure of your responses, complete the application to the best of your ability, save and print the answer summary page, and meet with an International Student Advisor before submitting your final answers electronically. Bring the summary page printout to your appointment. 3. At the end of the application, you will be asked to submit a copy of your passport, including the information and photo page and any pages that refer to your stay in Canada. You can upload this information as a PDF file. 4. You 5. You will be asked to pay an application fee ($150). You can pay either online with a credit card or at a local bank with a receipt form available from I. House. If you pay at a local bank, you can scan and upload the receipt as a PDF file. 6. If CIC has any questions after you apply, they will contact you at the email address on your application. 7. Your on-line application for the postgraduation work permit must be submitted within two months of the date that it was started. After two months, your unsent application will expire and you will need to begin a new application. Processing time for the post-graduation work permit is two to six weeks. TRAVEL DURING THE POSTGRADUATION WORK PERMIT PERIOD We encourage you to apply for the postgraduation work permit online before you travel. We encourage you to apply for the postgraduation work permit online and stay in Canada until you have received the permit before you travel outside of Canada. If you must leave Canada after your application Travelling on a post-graduation work permit is different than travelling on a study permit. You may exit and re-enter Canada during the period of your post-graduation work permit. However, you must always carry proof of your current situation when you travel, as border officials often ask to see proof of your status when you are travelling on a work permit. The same proof will be needed when you apply for a TRV (temporary resident visa) if one is required for you to return to Canada. PROOF OF YOUR CURRENT SITUATION If you have a job in Canada: • carry an official letter from your employer, stating your duties, wage and dates of employment. If your job pays less than $10,000/year, you must also carry proof of funds (a bank statement) showing that between your salary and your savings (or your family savings) you have at least $10,000 available to support yourself in Canada. If you do not have a job in Canada: • carry proof of funds in the amount of $10,000 available for your support this year (a bank statement or a copy of your parent’s bank statement) • carry proof that you are going to try to get a job in Canada, such as copy of your resume and any emails or cover letters you have sent out recently to apply for jobs Staying in Canada If you are interested in staying in Canada after your post-graduation work permit expires, it may be possible to do so. You may be eligible for the Canadian Experience Class of Permanent Residency, the BC Provincial Nominee Program for Permanent Residency, or your employer can apply to Service Canada for a Labour Market Opinion. If your home country has a reciprocal agreement with Canada, you may also be eligible for a NAFTA work permit or a working holiday visa. CANADIAN EXPERIENCE CLASS Canadian Experience Class is a new category of permanent residency for certain skilled temporary workers and international students 43 WORKING & VOLUNTEERING will also need to upload a scanned copy of an official transcript from UBC (needs to be final). If a final transcript is not yet available, obtain an official letter from UBC indicating you successfully completed your academic requirements. You can request this letter from your undergraduate advising office or your department supervisor. Check with the relevant office to inquire about the earliest date they can issue you the letter. Not all academic advising offices will be able to issue letters as soon as you complete your studies. has been submitted, but before the permit has been received, please consult an International Student Advisor about how to receive your permit abroad, so that you can use it to re-enter Canada—or apply for a TRV (temporary resident visa) abroad. with Canadian degrees and Canadian work experience. Please check the Citizenship and Immigration Canada website (www.cic.gc.ca) for updates about this initiative. employers can call the Vancouver Temporary Foreign Worker Unit at 604.666.7509 or email tfwu-Vancouver-utet@ cic.gc.ca. BC PROVINCIAL NOMINEE PROGRAM ( PNP) Canadian Experience Class is a new category of permanent residency for certain skilled temporary workers and international students with Canadian degrees and Canadian work experience. Please check the Citizenship and Immigration Canada website (www.cic.gc.ca) for updates about this initiative. The BC Provincial Nominee Program is an immigration program that allows BC employers to recommend highly skilled workers to Citizenship and Immigration Canada for permanent residence. As a provincial nominee, an applicant will receive faster processing of their application for permanent resident status (within 12 months) and will be able to extend their work permit for an additional two years. Here’s how the program works: a BC employer offers a job to an international student who has almost or already completed their degree program. The job offer must be a full-time, permanent position; in most cases it must be related to the student’s field of study. The employer and applicant each complete the required BC PNP forms. The employer submits the completed application form, with a letter recommending the applicant for nomination, within one year of completion of their program of studies. As of summer 2010, there is a new category of BC PNP, for students completing a Master’s or PhD degree in BC. Under certain conditions, this new program will allow you to apply for PNP, even if you don’t have a job. For more information, please see: www.aved.gov.bc.ca/provincialnominee/ welcome.htm. ☞ Remember that you must continue working with your employer for the duration of your PNP and permanent residence application period, or your application will be cancelled. LABOUR MARKET OPINION ( LMO) Another option for those who have completed their post-graduation work permit term or are not eligible to apply for the post-graduation work permit or Provincial Nominee Program may be the LMO. Your employer may be able to apply to Service Canada for an LMO. If the opinion is favourable, you may apply for a work permit. Employers of international graduates may not have to meet the typical standards of recruitment and wage levels. For assistance, CANADIAN EXPERIENCE CLASS Social Insurance Number (SIN) Only those international students who have job offers for on-campus employment or work permits for off-campus employment can apply for a Social Insurance Number. You must have a SIN to receive payment for work in Canada. Apply in person at a Service Canada office. There is no fee to submit a SIN application, and the forms are available at I. House or at Service Canada offices. For more information and a list of Service Canada APPLYING FOR A SIN To apply for a SIN, you must provide either: • your work permit and passport, • or your study permit, passport, and an employment contract from your on-campus employer. Details about what must be included in these contracts, as well as a sample contract for on-campus employers, are available on the Service Canada website at http://www. servicecanada.gc.ca/eng/sc/sin/index.shtml The 900-series SIN You will be issued a SIN beginning with the number 9 (called a 900-series SIN). As a holder of a 900-series SIN, you will also need to show your study or work permit to an employer to clarify that you are eligible to work in Canada. Most on-campus employers should be aware of this. If you experience any difficulties, contact an International Student Advisor. All 900-series SINs have an expiry date. For SINs issued after 2003, the expiry date should be the same as the one on your primary immigration document (study or work permit). If your SIN is expiring, you need ☞ to extend your study permit (see p. 34) before you can extend your SIN. 44 INTERNATIONAL STUDENT HANDBOOK 2010/11 Can I start working before I get my SIN card? Employers are required to ask all employees to show their SIN cards within the first three days of employment. In most situations, an employee can start working as long as they can prove that they have applied for a SIN. Your SIN application receipt will be enough for most on-campus employers to allow you to work right away. Implied status for the SIN Service Canada grants an implied status of up to eight weeks for those employees who experience an administrative delay after requesting a renewal of their study or work permits. This implied status is granted only if the renewal application was made prior to the expiry of the original immigration document. You should be able to keep working and receiving payments while you have implied status. If you or your spouse/partner plan to work in the field of health services or with children, you must pass a medical examination required by CIC. Examples of occupations requiring a medical exam include hospital staff, clinical lab workers, and primary or secondary school teachers. If you wish to work in agricultural occupations, a medical exam is required if you have lived in certain countries for six months or more. Please visit the CIC website for details (www.cic.gc.ca). The medical exam must be performed by a doctor assigned by CIC, and results may take up to three months to be processed. Check your study or work permit to make sure you are eligible to work in public health areas. If a medical exam is required, please consult an International Student Advisor. Finding a job The Canadian job market is highly competitive, and you will need initiative, patience, and persistence to find a job. UBC Career Services is the best place to start your job search. From www.careers.ubc.ca, you can link to a web-based job posting site and many other employment resources. If you are an international undergraduate student earning your degree at UBC, you may be eligible to apply for jobs with UBC employers through the Work Learn on-campus work experience program. See page 40 for more information. • • Notice boards around campus often feature job postings that involve working for a professor or the department office. Department administrative staff members are also good sources of information about upcoming jobs. • Asking people you know is another way to • Drop off your resumé at the on-campus offices or units that regularly hire students: UBC Libraries, the UBC Bookstore, UBC REC, and Student Housing and Hospitality Services. HOW TO APPLY People usually apply for a job with a resumé and cover letter that states their interest in and qualifications for a position. In Canada, resumés and cover letters follow a particular format. A resumé should advertise your relevant skills and accomplishments but should not contain personal information such as age, gender, marital status, or photographs. Contact Career Services to find out about resumé workshops and resources. In Canada, it is important for anyone seeking employment to present themselves as the best person for the job. To help you feel more comfortable demonstrating your abilities, visit Career Services for a workshop on job hunting (see p. 46) or consult an International Student Advisor or Career Educator. Career planning Whether you plan to graduate soon or in a few years, it’s never too early to begin planning your future. Students who plan for life after graduation are often more successful in achieving their goals. Consult the programs and services below for information on how to make a smooth transition into the world of work. CAREER SERVICES Career Services helps students and alumni develop their careers and job search skills. Check out job postings, find career education resources, and sign up for the Career Services newsletter to learn about career-related events on campus at www. careers.ubc.ca. Career preparation for international students Career Services offers 45-minute cover letter, resumé, and career consultations by appointment at 1896 East Mall (portable outside Brock Hall) Career Services also offers workshops and resources, through the I. Work Program, specifically to prepare international students to achieve their career goals after graduation. Whether you plan to find a job in Canada, go to graduate school, return home, volunteer, or travel after you complete your degree, a range of 45 WORKING & VOLUNTEERING MEDICAL EXAM find out about jobs. Teaching or research assistantships, for example, are sometimes given out on the basis of a personal recommendation from a professor. Visit www.careers.ubc.ca for tips on approaching a UBC faculty or staff member and finding a job on campus. resources, workshops, and information is available to assist you in making your decisions. Key I. Work events include Post-Graduation Work Permit Info Sessions, the Finding Work in Canada Workshop, Permanent Residency/Provincial Nominee Program Info Sessions, and the Launch a Career in Canada Networking Event. You can also start your career and life planning with Career Services’ workshops. Through a mix of online and in-class sessions, you will learn how to: Volunteering In Canada, volunteer experience is highly valued. Many people volunteer at social service, arts and culture, recreation, education, research, and religious organizations as well as with registered charities. When you volunteer, you gain workrelated skills, give back to the community, share your culture, and meet others who share your interests. You can list your volunteer experience as work experience on your resumé. • explore inspiring career options OPPORTUNITIES ON CAMPUS • network and connect with employers • gain career-related experience • write winning resumés and be successful in job interviews There are many on-campus volunteer opportunities where you can make a difference. Visit the websites below for more information. For more information on career preparation for international students, visit www.careers.ubc.ca. Connecting with employers Career Services links students and alumni with employers through services and programs such as: • Careers Online: A web-based job posting system • Employer information sessions and career fairs • Career Expos • Tri-mentoring programs (mentoring triads that involve junior students, senior students, and industry professionals) For more information on connecting with employers, visit www.careers.ubc.ca. UBC Alumni Affairs You can also stay connected to UBC through Alumni Affairs. Visit the Alumni Affairs website at www.alumni.ubc.ca. A-Team http://www.peerprograms.ubc.ca/the-crew/ a-team/ The A-Team is a new peer leadership program within the Faculty of Arts. As a part of the Centre for Arts Student Services (CASS), the A-Team is made up of a group of undergraduate students looking to engage and connect all students to resources within the Faculty of Arts. Centre for Student Involvement (CSI) Ready to explore all that UBC has to offer outside the classroom? Stop by the CSI on the main floor of Brock Hall to find your best connections to UBC student programming outside the classroom. Meet like-minded students and share opportunities to enrich your education. http://involvement.ubc.ca/ 46 INTERNATIONAL STUDENT HANDBOOK 2010/11 Crane Production Unit www.students.ubc.ca/go/crane The Crane Production Unit has over 100 volunteers who record textbooks on tape for students and faculty who cannot use print materials. SCI Team www.sciteam.ubc.ca Members volunteer to give workshops to students in the Faculty of Science and provide academic coaching. Equity Ambassadors www.students.ubc.ca/access/equity.cfm Equity Ambassadors attend weekly meetings and volunteer five hours a week to help increase awareness about human rights issues including discrimination, inclusivity, and harassment. Speakeasy (Peer Support) www.ams.ubc.ca/speakeasy Speakeasy is a team of dedicated and friendly students who provide information, peer support, and crisis intervention services. Student volunteers are trained to help other students deal with such issues as relationship breakups, loneliness, substance abuse, sexuality, and exam stress. E-Team http://www.peerprograms.ubc.ca/the-crew/ e-team/UBC Engineering’s student-run E-Team offers workshops for Engineering students. Global Student Speakers’ Bureau (GSSB) gssb-ubc.blogspot.com The GSSB is a program dedicated to developing a roster of student speakers who are eager to share their international experience with audiences from UBC and the larger Vancouver community. It provides a supportive environment in which to improve your public-speaking skills, enhance meaningful dialogue, and connect with enthusiastic people from across the globe. International Student Development www.students.ubc.ca/international Opportunities include event production with International Week and GALA, peer support and academic coaching through the International Peer Program, and language support through ESL teaching. Orientation www.students.ubc.ca/go/orientationsleaders Members of the Orientations Team collaborate to ensure a positive and informative orientation experience for all incoming students and their parents. Members of the Orientations Team collaborate to ensure a positive and informative orientation experience for all incoming students and their parents. OPPORTUNITIES OFF CAMPUS International students are permitted to volunteer off campus without holding a work permit as long as the volunteer activity cannot be considered work. (See p. 39 for the definition of “work” used by CIC.) Places to look for off-campus volunteer opportunities: • Go Global International Service Learning (ISL) programs seek to engage students in meaningful international service projects that enhance and challenge academic learning. All programs include a pre-departure program at UBC, an international component, and postexperience activities. Visit www.students.ubc. ca/global/learning-abroad/. • The UBC Learning Exchange Trek Volunteer program offers UBC students the opportunity to assist non-profit organizations, schools, and community centres in inner-city neighbourhoods of Vancouver. Visit www. learningexchange.ubc.ca. • AMS Volunteer Connect links students with volunteer opportunities and internships on campus, within Greater Vancouver and the Lower Mainland, and around the world. Visit www2.ams.ubc.ca/index.php/services/ category/ams_volunteer_connect/. • Volunteer Vancouver matches volunteers with non-profit organizations. Visit www. govolunteer.ca and search its database for opportunities. 47 WORKING & VOLUNTEERING Simon K Y Lee Global Lounge and Resource Centre http://www.peerprograms.ubc.ca/the-crew/ e-team/UBC Located in the Marine Drive Residences, the Global Lounge is your place to plug-in to UBC’s global student groups and programs. Check out their blog and be instantly connected to your global network at UBC: http://blog.students. ubc.ca/globallounge/ Wellness Peer Educators www.students.ubc.ca/health/wellness.cfm? page=peer Wellness Peer Educators volunteer through the Wellness Centre. They promote student awareness and help to counsel peers in the areas of self-esteem, eating disorders, sexual health, relationships, stress management, and substance abuse. Money Matters From banking to shopping to income tax, this section will help you manage your financial life in Canada. 48 INTERNATIONAL STUDENT HANDBOOK 2010/11 Financial assistance, scholarships & awards As an international student, you are eligible for scholarships and awards based on academic merit. You are not eligible for financial assistance such as Canada student loans, UBC bursaries, or Work-Study placements. Citizenship and Immigration Canada requires international students to have sufficient funds for tuition and living costs; therefore, students are expected to be able to support themselves. International undergraduate students may, however, receive a work placement as part of the Work Learn program (see p. 39). To calculate your tuition cost for UBC, please consult the online budget calculator at www. students.ubc.ca/youbc/va/costs.cfm. Undergraduate students with questions should contact Student Financial Assistance & Awards in Brock Hall. Call 604.822.5111 or visit www. students.ubc.ca/finance. Graduate students should contact the Faculty of Graduate Studies. Visit www.grad.ubc.ca/awards. There are some sources of assistance for international students who run into short-term financial difficulty, although assistance is limited. In a financial emergency, please contact an International Student Advisor or an advisor at Student Financial Assistance & Awards in Brock Hall to discuss funding options. Banking In Canada, banks are generally open from Monday to Friday, 10:00 am to 4:00 pm. Some bank branches are open on Saturday but closed on Monday. OPENING A BANK ACCOUNT To open a bank account, you will probably need to provide your UBCcard, passport, and local address. If you don’t have a local address yet, you may use the I. House address temporarily (see inside front cover for contact information). Some banks may ask for a letter of reference from your bank at home. If you don’t have such a letter, go to a different bank to open an account. When you visit a bank, ask about accounts that offer lower service fees for students. Be sure to ask for details concerning all the possible service fees that may apply for monthly service, withdrawing and depositing money, using ATMs at other institutions, writing cheques, banking online, using debit cards, etc. These service fees can add up, so make sure you understand how you will be charged. You will probably need a chequing account, as cheques are widely used for paying rent and bills. You will have to pay a fee to order cheques, but your bank may be able to give you a few free temporary cheques to use right away. You will also be issued an ATM card, which you can use in bank machines around the city. In most cases, you can also use your ATM card as a debit (or Interac) card to pay for items directly. Charges to debit cards are deducted from your account immediately, unlike a credit card. Savings accounts offer a minimal amount of interest. Ask about other options for saving money. If you do not have a bank account yet and need to withdraw cash from your home country’s bank, you can access your bank through the Plus or Cirrus international banking networks at an ATM. Additional fees will be charged on top of the currency transfer rates. BANK BRANCHES NEAR UBC Bank of Montreal (BMO), Canadian Imperial Bank of Commerce (CIBC), and Royal bank of Canada (RBC) branches are located in or near the University Village. Automated teller machines (ATMs) of several other banks are also located on campus. 49 MONEY MATTERS US students can apply for student loans from the United States by visiting the “Loans for US students” section of www.students.ubc. ca/finance/loans.cfm. Students from other countries can contact their home government or the Canadian government about possible financial assistance programs. The following banks are located on West 10th Avenue, near Sasamat Street: CIBC, HSBC, Scotiabank, RBC, TD Canada Trust, Vancity, and Bank of Montreal. WRITING CHEQUES When you write cheques, you may be asked to provide a driver’s licence number or some other form of identification. The picture below illustrates how to fill out a cheque. 2 YOUR INFO 1 5 4 6 1. Name of the person or business to whom you are writing the cheque 2. Date of the cheque, written numerically in the boxes provided (in day/month/year format), e.g., “06-12-2009” 3. Dollar amount of the cheque, written numerically, e.g., “55.66” 4. Dollar amount written out, e.g., “fifty-five” 5. Cents, written numerically, e.g., “66,” or “xx” if there are no cents 6. Note about the product/service being paid for, e.g., “Rent” 7. Your signature BORROWING MONEY Bank loans are not usually available to people who are in Canada on a study permit. Some finance companies may lend to international students, but be aware that these companies charge a high interest rate and usually ask for some form of security before granting a loan. Be sure you know what will happen if payments are not made on time. Anyone who co-signs or endorses a loan on your behalf will be responsible for repaying your loan if you can’t make your payments. If you don’t make your payments on a bank loan or credit card, you may acquire a poor credit rating, which could make borrowing money difficult in the future. MONEY TRANSFERS Your bank can advise you on the best way to send money home or have money transferred to Canada. Money transfer firms can also send your money electronically to any destination within a few minutes. Search online using the terms “money order service and transfer” for a list of companies. Fees can be high, so find out the cost before you use the service. 3 7 Shopping STORE HOURS In Vancouver, most stores are open Monday to Saturday, 10:00 am to 6:00 pm, and Sunday, noon to 5:00 pm. Large stores and grocery stores such as Safeway are usually open until 9:00 pm or later. Some stores keep these hours only on Thursday and Friday nights. Offices are generally open Monday to Friday, 9:00 am to 5:00 pm. ON CAMPUS University Village has banks, a pharmacy, small grocery stores, coffee shops, restaurants, an international food court, a used textbook store, a medical clinic, a dentist office, a health club, a liquor store, a cellular phone store, a video store, a hair salon, an office supply store, and an optician. Visit www.universitymarketplace.net. The SUB has a post office, restaurants, a cafeteria, a photocopy centre, bank machines, a travel agent, a hair salon, and a candy counter that also sells bus tickets and newspapers. The UBC Bookstore sells textbooks, books and magazines, UBC clothing and gifts, school supplies, computers, and software. The Bookstore is extremely busy at the start of the term, so go early in the morning or be prepared to wait in line. There is also a new shopping centre, including a Save-On Foods supermarket and pharmacy, open at 16th Avenue and Wesbrook Mall (South Campus Neighborhood). 50 INTERNATIONAL STUDENT HANDBOOK 2010/11 ☞ To begin, buy only required books; suggested readings are optional and may be borrowed from the library. It’s often easier to decide whether or not to purchase additional resource material after you’ve attended the first class. Unmarked textbooks can be returned to the UBC Bookstore for a full refund within two weeks of purchase. You can order your books in advance using the UBC Bookstore Textbook Reservation Service – sign up online at www.bookstore.ubc.ca/service/ signmeup.html. NEAR CAMPUS Other popular shopping areas near campus include West Broadway at Macdonald (take the #99 or #17 bus from UBC) and West 4th Avenue at Vine (take the #4 bus from UBC). There are fashionable shopping districts located downtown, including the Pacific Centre shopping mall and Robson Street. Take the #17 or #4 bus downtown and get off at Robson Street. The #44 Express is the fastest way to get downtown. You can also take the #99 Express to Broadway and Granville Street and, from there, transfer to the #98 Express. SALES TAX Be careful when you buy things – the cost of the item may be higher than indicated on the price tag, because there is sales taxes in BC: the Harmonized Sales Tax (HST), which is 12%. The HST is added to the price of most retail goods and services you purchase. School supplies may be tax exempt; just ask the clerk. As an international student, you can apply for a refund of some sales tax. See our tax section for details (p. 52). TIPPING It is common in Canada to tip people who provide you with a service, including servers in restaurants and bars, taxi drivers, and hairstylists. If the service is acceptable, a tip of 15% of the ADVICE FOR SAVING MONEY The best way to manage your finances is to create a budget and follow it closely. When making your budget, be sure to consider the number of months you will be studying in Canada and plan accordingly. You don’t want to run out of money. Visit www.students.ubc.ca/ finance for helpful tips on budgeting. Discount stores A number of stores offer discounted prices on everyday products. Look for dollar stores such as Dollar ’N’ Plus, Dollar Giant, and others. For discount clothing, check out Winners or outlet stores. For inexpensive household items, try stores such as IKEA, Walmart, or HomeSense. Groceries It is cheaper to buy groceries at large supermarkets such as Save-On Foods, IGA, Safeway, and Real Canadian Superstore than at convenience stores like 7-Eleven. For fresh fruit and vegetables, prices are usually lower at small produce stores (like Granville Island Market in the University Village or New Apple Market). Choices, Capers, and Whole Foods Market carry organic and environmentally friendly products, which may be more expensive. It is also generally cheaper to buy food items in bulk (larger quantities). Some bulk stores include Real Canadian Superstore and Costco (Costco requires you to buy a membership). Look for items on sale. Buying used items From textbooks to clothing to CDs, most things are less expensive when you buy them used or second-hand. You can buy used books at the UBC Bookstore (look for the yellow “used” sticker). At the beginning and end of terms you may be able to sell your used textbooks to the UBC Bookstore (although you won’t get nearly as much money back as you originally paid). A student-run organization called ibookUnion also buys and sells used textbooks: www.ibookunion.com. Consignment and used clothing stores are popular in Vancouver; look for the Salvation Army or SPCA Thrift Shops, Turnabout, Changes, or Value Village. You can go to thrift shops for home furnishings as well, but you may find 51 MONEY MATTERS Many supermarkets and other businesses are located on West 10th Avenue, near Sasamat Street. To get there, take the #99 or #17 bus from UBC. In 2009, a new shopping centre with a full-size supermarket will open in Wesbrook Village, located on campus at 16th Avenue and Wesbrook Mall. This location will be within walking distance of most UBC locations. total bill (before taxes) is appropriate. Superior service warrants a larger tip (20%). The wages in some service occupations are low, and tips help supplement these workers’ incomes. Tips are sometimes called gratuities. better-quality items by looking on websites such as vancouver.en.craigslist.ca, www. buysell.com, and www.ebay.ca. You can also check for garage or yard sales in your community newspaper. income tax on income earned from teaching and/or research assistantships, employment, and investment and business income. Generally, students also have to report income they receive from outside of Canada. Student card discounts Many Vancouver retailers offer discounts to UBC students. See the list in the AMS Insider, a day planner published by the AMS. Students from countries that have a tax treaty with Canada may not have to pay Canadian income tax and may be able to request that their employer stop withholding tax from their Canadian employment income with permission from Canada Revenue Agency (CRA). Income tax In Canada, income tax is administered by the Canada Revenue Agency (CRA). The Canadian income tax year is from January 1 to December 31. If you owe income tax, you must pay it by April 30 for the preceding calendar year. . You are responsible for determining your income tax status and paying the correct amount of tax. Tax forms can be confusing, so watch for the tax seminars held at I. House in late February or early March. SOCIAL INSURANCE NUMBER ( SIN), INDIVIDUAL TAX NUMBER (ITN) OR TEMPORARY TAXATION NUMBER (TTN) For more information on Canadian income tax, read the sections below, visit www.cra-arc.gc.ca, or call the International Tax Services Office at 1.800.267.5177. WHEN YOU FIRST ARRIVE IN CANADA 1. If you do not expect to work in Canada, apply now for an Individual Tax Number (ITN) (see below). 2. Apply now for money from the government (GST credit, below). 3. As soon as you get a SIN or ITN, enter this number at www.students.ubc.ca/ssc so UBC can give the government accurate information for your taxes. DO I HAVE TO SUBMIT A TAX FORM? The Canadian tax system is based on residency, not citizenship, most international students have to “file a return” (submit an income tax form to the government). You must file a return if you • owe income tax to the government • expect an income tax refund from the government • are applying for the GST credit (which provides cash payments to low- and middle-income taxpayers, to help offset the costs of paying GST on taxable purchases) • are eligible to receive the child tax credit (for low- and middle-income taxpayers with children) • are asked by the CRA to file a return International students may have to pay Canadian ☞ You do not need to pay taxes on your income from scholarships, fellowships, or bursaries. You need to have either a Social Insurance Number (p. 44), Individual Tax Number, or Temporary Taxation Number to file your tax return. The CRA uses these numbers to identify you for income tax purposes. If you have a SIN (even if it’s expired), use it. If you do not have a SIN but have a TTN, use that. Otherwise, if you are ineligible to get a SIN (you are not working on campus and don’t hold a work permit), apply for an ITN using form T1261 (available at www.cra-arc.gc.ca). This will save you weeks of processing time. If you do not have a SIN or TTN when you are ready to file your return, send an ITN application together with the tax return, using the address on the ITN form. GST CREDIT If you did not have any income in the previous year, consider filing a tax return anyway. You can apply to receive money (the GST credit) back from the government if you are considered a resident of Canada for tax purposes. Apply as soon as you arrive in Canada for the year you become a resident of Canada, and apply again each year on your annual return. For information on the GST credit, including how to apply, call 1.800.959.1953 or see the pamphlet RC4210 – GST/HST Credit (also available at www.cra-arc. gc.ca/E/pub/tg/rc4210/ rc4210-e.html). DEDUCTIONS To pay less tax, you may be eligible to deduct certain expenses from your tax payments. Moving expenses such as transportation and storage of personal effects, travel, and 52 INTERNATIONAL STUDENT HANDBOOK 2010/11 temporary accommodation may be considered eligible deductions. Save your receipts for the cost of relocating to Canada. You may also deduct child care expenses, Registered Retirement Savings Plan (RRSP) contributions, and union dues. ☞ You cannot deduct moving expenses if your only income at the new location is scholarship, fellowship, or bursary income that is entirely exempt from tax under the current legislation. HÉLÈNE FROHARD DOURLENT Class of 2010 Home country: France Degree: Bachelor of Arts (starting Master’s degree in September 2008) Major: Sociology MAILING YOUR TAX RETURN When you submit your first tax return, you should send your return to International Tax Services Office, Returns Processing Division, 2204 Walkley Road, Ottawa, ON, K1A 1A8. HOW CAN I GET HELP WITH MY TAXES? Each year in February or March, staff members from the International Tax Service Office of Ottawa offer a tax return workshop to international students at UBC. In March and the first week of April, trained student volunteers offer free tax assistance to students through the award-winning Tax Assistance Clinics for Students (TACS) program. Appointments fill very quickly, so register early. Dates and locations will be listed in the I. House weekly email update. For more information on filing income taxes, check the online version of this handbook at www. students.ubc.ca/international. In general, I found everybody really nice and helpful, and it really made it easier to settle into life in Canada. People say “thank you” to the bus driver when they get off the bus! Participating in activities on- and off-campus was an opportunity to meet amazing people that I wouldn’t have had the chance to meet otherwise, and helped me learn a lot about Canada and its culture. It was important to me to see more than just UBC classes – it’s a truly enriching experience when you get involved in the community. Recent achievements: Participation in Go Global, Pride UBC, and GAB Youth. 53 MONEY MATTERS If this is not your first year to file a tax return, you should send it to the local office at Canada Revenue Agency, Tax Centre, 9755 King George Highway, Surrey, BC, V3T 5E6. Health Insurance & Health Care Health care can be very expensive if you don’t have insurance. That’s why it’s important to understand your insurance policies and the Canadian health care system. As a UBC international student you may be insured by: iMED for the first few months (p. 56) Medical Services Plan (MSP) for the length of your stay (p. 58) Alma Mater Society/ Graduate Student Society (AMS/GSS) Health & Dental Plan for extras not covered by MSP (p. 59) 54 INTERNATIONAL STUDENT HANDBOOK 2010/11 Health insurance I’M YOUNG AND HEALTHY – DO I REALLY NEED INSURANCE? Yes! UBC requires that all international students have basic and extended health insurance for the duration of their studies. If your family members are with you in Canada, they should also have health insurance for the duration of their stay. The costs of hospital and doctor care in Canada are extremely high if you are not insured. Without insurance, you may have to pay thousands of dollars per day for a hospital stay or you may be refused certain services. HEALTH INSURANCE: AN OVERVIEW There are three main components to full health coverage for international UBC students: iMED, the BC MSP, and the AMS/GSS Health & Dental Plan. Together, these programs ensure that you avoid unexpected health costs. GETTING STARTED 2. As soon as you arrive in BC, apply for MSP for yourself and any family members who came with you. It takes several months to process your application, so it is important to apply right away. If you will be in BC for six months or less, you are not eligible so don’t apply. If you already have MSP, you don’t need iMED coverage; follow the optout procedures 3. Download and print your iMED card as soon as you receive it by email (see p. 56). You should also pick up your AMS/GSS Health & Dental Plan card and information booklet at the AMS/GSS Health & Dental Plan Office (SUB, lower level, Room 61) after classes begin. OVERVIEW OF HEALTH INSURANCE FOR INTERNATIONAL STUDENTS BASIC INSURANCE EXTENDED INSURANCE iMED BC MSP AMS/GSS Health & Dental Plan How you enrol Automatic when you register for classes You must apply (if staying in BC six months or more) Apply as soon as you arrive. Automatic when you register for classes What the plan covers Going to the doctor for an illness or injury, and hospital visits Going to the doctor, hospital visits, investigations, and testing Vision care (such as eye exams), dental care, prescription drugs, vaccinations, and travel health coverage Coverage period First three months from arrival in Covered after first three months in BC (waiting period) Canada or full term (if you are a one-term exchange student), plus up to 10 days of travel between your country and Canada Approximate cost $120 for three months or $170 for one term, charged to your University account $57 per month for an $223.45 per year (subject individual, paid directly to MSP to change), charged to your University account Who is automatically enrolled? All new international students No one Students who pay AMS student fees For more information David Cummings Insurance Services www.david-cummings. com/imed or 604.228.8816 www.healthservices.gov. bc.ca/msp/infoben or 604.683.7151 www.ams.ubc.ca/healthplan www.ihaveaplan.ca 1.877.795.4421 Coverage beginning in Term 1: Sept.1–Aug. 31 Coverage beginning in Term 2: Jan. 1–Aug. 31 55 HEALTH INSURANCE & HEALTH CARE 1. As soon as you register for classes, check your fees on your UBC student account at www. students.ubc.ca/ssc to see if you are covered by iMED ($120 or $170) and the AMS/GSS Health & Dental Plan ($223.45). Click on the following web link to know how to find out: http://www.students.ubc.ca/international/ international-students/health-care-andhealth-insurance/imed-health-insurance-fornew-international-students/. If these fees do not appear, you are not covered by those policies. If you think you should be covered, contact an International Student Advisor. WHAT DOES iMED COST? Your UBC student account will be billed $120 (or $170 if you are a one-term exchange student). To check whether you’ve been assessed student fees for health insurance, visit www.students. ubc.ca/ssc. WHEN AM I COVERED? One-term exchange students are covered for the four-month term as follows: Term 1 August 30, 2010 – January 5, 2011 iMED: Health insurance for new international students WHAT IS iMED? iMED is a basic insurance plan required as a condition of registering as an international student. It covers all new international students. WHERE DO I GET MY iMED CARD? Your card will be sent to you via email; print it and keep it with you at all times. If you do not receive your card, contact David Cummings Insurance Services at [email protected] or 604.228.8816. WHAT IS COVERED BY iMED? Medical benefits cover emergency hospitalization and medical services (including outpatient treatment at a doctor’s clinic) for an unexpected sickness or injury. The full policy is available online at www.david-cummings. com/imed/coverage. HOW DO I USE MY iMED INSURANCE? Instructions on how to submit claims and how to download claim forms are available at www. david-cummings.com/imed. ☞ Any iMED fee assessed to your account will be “frozen” on the same date as other fees (check the online calendar for dates at www.students. ubc.ca/calendar). This means they will not be refunded automatically if your registration status changes. Contact an International Student Advisor at 604.822.5021 or email [email protected]. ca if you have questions about this policy. Term 2 December 27, 2010 – May 2, 2011 All other new international students are covered for the three-month waiting period before they become eligible for MSP. This waiting period includes the remainder of the month you arrive in BC plus two full months. For example, if you arrived in BC on August 25, you would be eligible for MSP on November 1. It is important to apply for MSP as soon as you arrive in BC. iMED will ensure that you have adequate medical coverage from the time you leave home (up to ten days prior to your arrival in Canada), with the earliest arrival date in Canada being: • August 1 for Term 1 • December 1 for Term 2 • April 1 for Summer Term 1 • June 1 for Summer Term 2 All students will also be covered while travelling from their home country or primary place of residence to Canada. You will be covered if your total travel time is ten days or less and your arrival date in Canada is not earlier than the start date of your iMED coverage. • HOW CAN I SHIFT MY COVERAGE DATES? If you arrive in BC the month after the dates indicated above (for example, you arrive in September for Term 1 or in January for Term 2), you can ask to have your coverage dates shifted to include your three-month waiting period for MSP. Download the Date Change Form from the iMED website (www.david-cummings.com/ imed/forms) and follow the instructions. Deadline: You must submit any date changes by the end of the third week of classes. If you arrive in BC the month before the dates indicated above (for example, you arrive in July for Term 1 or in November for Term 2), you may apply for Advance Coverage by downloading the Advance Coverage Application Form from 56 INTERNATIONAL STUDENT HANDBOOK 2010/11 the iMED website (www.david-cummings.com/ imed/forms) and following the instructions. Upon receiving your application and payment, David Cummings Insurance Services will notify UBC to remove your iMED fee from your student account. If you are a one-term exchange student, you cannot change the dates; however, you can purchase additional days of coverage, as needed. To do so, follow the instructions provided at www.david-cummings.com/imed. CAN I OPT OUT OF iMED? Only the following students can opt out of iMED: • Students already covered by MSP or iMED • Students covered by another Canadian provincial health plan • Students whose tuition is sponsored by a third party (such as the Government of Canada, or the Canadian Bureau for International Education) and whose sponsor requires and provides mandatory health insurance Deadline: You must submit your opt-out requests by the end of the third week of classes if you are registering for classes during the Winter Session. If you register for Summer Session terms, the deadline is the end of the first week of classes. HOW DO I OPT OUT? If you are eligible to opt out of iMED, complete one of the Opt Out forms available at www. david-cummings.com/imed/forms and submit it, along with supporting documents. If you have MSP or any other Canadian provincial health plan, use the DCIS Opt Out Form and fax the completed form with supporting documents to David Cummings Insurance Services at 604.228.9807. If you have health insurance purchased for you by a UBC-recognized sponsor, download the UBC iMED Opt Out Form and send the completed form with supporting documents to the International House front desk. HOW DO I EXTEND MY iMED COVERAGE? If you are going to stay in Canada for less than six months, you may choose to extend your iMED coverage with David Cummings Insurance Services, or you may wish to continue with another health insurance provider. Visit www. david-cummings.com/imed. WHAT IF I NEED TO SEE A DOCTOR? Bring a claim form with you when you go to a doctor’s office or walk-in clinic. (Claim forms can be printed from the iMED website.) Ask the doctor to complete the claim form. If you pay for a doctor’s visit and do not have the doctor complete the claim form, you may complete it yourself. Just describe the reason for your visit and the diagnosis that the doctor gave. If you are admitted to a hospital room, you must call TIC Emergency Assistance immediately, or as soon as possible. They are available 24 hours a day at 1.800.995.1662. If you intend to have a test or medical procedure done at a hospital, call Norfolk Mobility benefits at 1.800.672.6089 ext. 272 before the test or procedure to get proper authorization. You should present a photocopy of your study permit and ask for the uninsured resident rate when going to the lab, radiology, or emergency departments or when paying for hospital services. BC’s Medical Services Plan (MSP) If you will reside in BC for six months or longer, apply for MSP immediately after you arrive. Applications are available at I. House, UBC Student Health Service, or online at http:// www.health.gov.bc.ca/msp/infoben/faqas. html#options. HOW DO I ENROL MY FAMILY? Your spouse, partner, or dependant children can also be covered by David Cummings Insurance Services for the duration of their stay, or until they qualify for MSP. Your family members’ insurance is not administered by UBC, but you can purchase iMED for them directly through 57 HEALTH INSURANCE & HEALTH CARE Please note that having insurance coverage from your home country does not make you eligible to opt out of iMED. David Cummings Insurance Services. For details, go to www.david-cummings.com/imed. WHAT IS MSP? MSP is BC’s provincial health insurance plan. Anyone residing in BC for six months or longer is required by law to enrol in MSP and pay premiums directly to the plan. WHAT DOES MSP COVER? MSP covers the cost of basic medical care within Canada, including most physician and hospital services. In most cases, you will not have to pay at the time you seek medical care when you show your MSP CareCard. MSP does not cover dental care, prescription drugs, or routine vision care (such as eye examinations or corrective lenses). For a full list of your medical and health care benefits under MSP, visit http://www. health.gov.bc.ca/msp/infoben/benefits.html. WHEN AM I ELIGIBLE FOR MSP? There is a waiting period before MSP coverage begins: this is the rest of the month in which you arrive in BC, plus two full calendar months. For example, if you arrive in BC on August 25, you will be eligible for MSP on November 1. HOW MUCH DOES MSP COST? MSP’s monthly costs are $57 for one person, $102 for a family of two, and $114 for a family of three or more.2 Information on how to pay your premiums is available at http:// www.health.gov.bc.ca/msp/infoben/faqas. html#options. WHAT IS A CARECARD? The MSP membership card is called a CareCard, and the MSP number is called a Personal Health Number. You will be sent a CareCard once MSP processes your application. Be sure to contact MSP within one month after submitting your application to confirm that they received it. I DON’T HAVE MY CARECARD YET AND I NEED TO SEE A DOCTOR. WHAT SHOULD I DO? Any eligible person who has submitted an application will be covered after the waiting period, even if their CareCard has not yet arrived. If this is the case for you, you may need to pay at the time you receive health care, keep the receipt, and request reimbursement from MSP once your card arrives. If you show your study permit you may receive a reduced rate. MY CARECARD WILL EXPIRE SOON. HOW CAN I EXTEND IT? If you already have MSP and your CareCard is about to expire (or has recently expired), and if you have recently renewed your study permit, fax or send a photocopy of your new study permit as soon as you receive it to MSP (address below), along with a cover letter that includes your full name, address, date of birth, CareCard number, and your request for extension. BC Medical Services Plan PO box 9035 Stn Prov Govt Victoria, BC V8W 9E3 Fax: 250.405.3595 CONTACT MSP If you need to speak with an MSP customer service representative, please call between 8:00 am and 4:30 pm, Monday to Friday. Vancouver: 604.683.7151 Other areas of BC (toll-free): 1.800.663.7100 FAIR PHARMACARE If you have already received coverage from MSP, you may be eligible to apply for Fair Pharmacare. Fair Pharmacare is a type of assistance that will cover prescribed medications. In most cases, medications will be covered by your AMS/GSS Student Health plan. You may need to apply for Fair Pharmacare to cover more expensive medications for chronic health conditions that may not be covered by AMS/GSS More information about Fair Pharmacare can be found online: http://www.health.gov.bc.ca/ pharmacare/index.html# International Student Advisors are available to work with you on the application and can provide further information if needed. 2 Costs are accurate at the time of printing 58 INTERNATIONAL STUDENT HANDBOOK 2010/11 AMS/GSS Health & Dental Plan AM I COVERED? All students who pay AMS fees to UBC are automatically enrolled in the AMS/GSS Health & Dental Plan. To verify that you are enrolled, check your fees online and look for the “Med/ dent fee.” This plan does not replace basic insurance from MSP (or an equivalent plan). To be eligible for all aspects of the AMS/GSS Health & Dental Plan, you must first be covered by a basic health insurance plan such as MSP or iMED (or have equivalent coverage purchased in Canada). If you are an exchange student and you pay tuition at your home university, you are not automatically enrolled in the AMS/GSS Health & Dental Plan. You may, however, be eligible to apply. It is important that you have extended health and dental coverage while you are in Canada. Visit the Health & Dental Plan office on campus for more information (SUB, lower level, Room 61). CAN I OPT OUT? If you are already covered by an extended health and dental plan, you can request to opt out of the AMS/GSS Health & Dental Plan. If you register for Winter Term 1 and you want to apply for the AMS/GSS Health & Dental Plan, add your family member, or opt out, you must do so within the first three weeks of classes or within the first three weeks of your registration date, whichever is later. (New Term 2 students can opt out in the first three weeks of classes ). I’M EXPERIENCING FINANCIAL DIFFICULTY. CAN I GET HELP WITH PAYMENTS? If you have financial concerns, you can apply for a partial or full reimbursement of the extended health and dental plan fee at gss. ubc.ca/wpmu/resources/health-plan. The application for reimbursement requires detailed financial information. WHERE CAN I GET MORE INFORMATION? For more information, visit www.ihaveaplan. ca, call toll-free at 1.877.795.4421, or visit the Health & Dental Plan office. Information on benefits and opting out, answers to frequently asked questions, claim forms, and enrolment forms are available on the website. 59 HEALTH INSURANCE & HEALTH CARE ☞ You may choose to enrol your family in the AMS/GSS Health & Dental Plan. New Term 2 students can enrol their partner/spouses/dependants within the first three weeks of Term 2 classes (visit the website or Health & Dental Plan office for exact dates.) WHAT IS COVERED? The plan covers many costs related to vision care, dental care, and prescription medications. There is also some travel insurance attached to this plan. For a complete list of benefits, visit www.ihaveaplan. ca (under the “Member Services” tab). Health care in Canada All registered UBC students can use the Student Health Service (see below). If you wish to find a doctor for family members, visit the College of Physicians and Surgeons of BC at www.cpsbc. ca. To find a dentist, contact the Association of Dental Surgeons of BC at www.bcdental.org. You are under no obligation to commit to the first doctor you visit. The following are the health services available to you as an international student. STUDENT HEALTH SERVICE Located in the UBC Hospital, the Student Health Service offers health care for registered UBC students year-round. Students can make an appointment by phone, in person, or by registering online. Same-day appointments are available for ill students. All services are confidential and most are covered by iMED and MSP. For more information, visit www.students. ubc.ca/health/service.cfm or call 604.822.7011. URGENT CARE CENTRE The UBC Urgent Care Centre is open 8:00 am to 10:00 pm, seven days a week, to treat any medical concern that cannot wait until the Student Health Service office is open. Those with iMED insurance will be asked to pay a fee, which can be reimbursed later. In an emergency, call 911 for police, fire, or ambulance. SEEING A DOCTOR In Canada, it is common to have a family doctor or general practitioner (also called a GP) who will take you on as a regular patient. Usually, you visit your family doctor if you have a health concern or to make sure you are healthy. If you require the services of a specialist (an allergist, for example), your family doctor may refer you to another doctor (i.e., recommend someone and make an appointment on your behalf). If you do not have a family doctor, you can go to a walk-in clinic. You don’t require an appointment to visit a walk-in clinic. Such clinics are usually open for longer hours than a doctor’s office and are a good option if you are feeling unwell but don’t require emergency care. Check the Yellow Pages of the phone book under “Clinics” or “Physicians” for a walk-in clinic near you. If you experience a health emergency, you should go to the emergency room of the nearest hospital. Be aware that waiting times at the hospital can be several hours. In emergency rooms, a nurse will determine, in priority sequence, which patients require the most urgent care. Here are some things to keep in mind when you visit a Canadian doctor: • OTHER HEALTH RESOURCES ON CAMPUS Describe all your health concerns at the beginning of your visit. It’s important to ensure that the doctor is aware of all your health issues before they go on to the next patient. • University Village Medical & Dental Clinic 228–2155 Allison Road Tel: 604.222.2273 Ask your doctor questions. It is acceptable and common to ask questions and to seek a second opinion from another doctor, if you wish. • Your health records are confidential. No one can see your medical documents without your permission; this includes your family, your professors, other students, and UBC administrative staff. UBC Student Health Service 310–5950 University Boulevard Tel: 604.822.5431 UBC Dental Clinic Faculty of Dentistry 2199 Wesbrook Mall Tel: 604.822.2112 University Pharmacy 5754 University Boulevard Tel: 604.224.3202 Wellness Centre SUB, Room 56B Tel: 604.822.4858 Counselling Services Brock Hall, Room 1040 Tel: 604.822.3811 MEDICATION In Canada, mild medication is available “over the counter” at the pharmacy. If you require stronger or more specialized medication, your doctor will write you a prescription, which you will need to take to a pharmacy. If the doctor prescribes medication, be sure to take it exactly as directed. If you feel the medicine is not helping or is making you sicker, go back to the doctor. ALTERNATIVE MEDICINE Alternative medicine includes medical practices such as Chinese medicine, Ayurveda, homeopathy, etc. that are not part of the mainstream North American medical practice. These forms of medicine are not covered by MSP but may be covered by extended health plans. There are many alternative medicine practitioners in Vancouver. 60 INTERNATIONAL STUDENT HANDBOOK 2010/11 Wellness Personal success, physical health, and psychological well-being are closely linked. The challenges that you face as a new student at UBC – cultural transition, academic workload, and new relationships – may impact you in unexpected ways. The information in this section will help you balance your academic and personal lives. WELLNESS 61 MAINTAINING YOUR WELLBEING IS IMPORTANT FOR ACADEMIC SUCCESS Staying well is top priority as you arrive in a new environment, adjust to life at UBC, and begin your academic program. Research indicates that mental wellbeing and physical health are significant predictors of academic success. For example, we know that depression affects brain function, making it more difficult to learn. Maintaining mental wellbeing and physical health it is important. • Take care of yourself physically by exercising regularly, eating nutritiously, getting enough sleep, and seeing a physician promptly if health concerns arise. • Maintain your social wellbeing by staying connected to friends and family at home and becoming involved on campus to make new friends at UBC. We all need friends and activities that provide relaxation and fun. • Care for yourself emotionally. Transitioning to a new campus community can be stressful and you may have feelings and worries that you don’t normally experience. It is important to be aware of your feelings and reactions, as you begin life in Vancouver and at UBC and reach out for support early on if you feel that you are having difficulty coping. Speaking with an International Student Adviser can be very helpful to determine the most appropriate resources. • Set yourself up for academic success by establishing both academic and personal goals and priorities, learning effective time management strategies and strengthening your study skills. There are a number of resources at UBC that can assist you with this. What if you have a pre-existing or chronic physical or mental health problem? Is your condition being successfully treated? If yes: It is important to ensure that you can continue treatment, uninterrupted, to help you be successful in your academic program. Find out if continued treatment (medications and/or therapy) is available at UBC or in the surrounding community and what the costs are. If you have questions about this please consult an International Student Advisor. Consult your treating health professional (doctor, therapist etc) to discuss whether you are well enough to take on the challenge of University in a different country at this point in your treatment. Ensure that you have a enough medication to transition into UBC and for three months after you arrive. If you need ongoing care you can ask your treating health professional to send a referral letter to Student Health Service or Counselling Service. If you have a documented disability and require disability related accommodations it is important to contact a Disability Advisor in Access and Diversity to discuss your eligibility for service. If no: Transition to a new country, culture and academic institution is very demanding. Untreated health problems can further challenge students and can jeopardize academic success. It is important to take this into consideration in any academic decisions you make at this time. Cultural transitions The process of adjusting to a new culture takes many people by surprise. Adapting to your new life at UBC may take some adjustment. Many students go through a period of being frustrated or disenchanted with their new environment, known as cultural transition or “culture shock.” This is a normal part of adjusting to a new place. If you feel “lost in translation,” just remember that you are not alone – many other international students have had and will have similar experiences. Even people who move to Vancouver from other parts of Canada or from the United States may go through cultural transitions. STAGES OF TRANSITION Although each person’s experience will be different and will depend on the individual, the following are typical stages of cultural transition. Honeymoon stage When you first arrive, you may experience exhilaration, anticipation, nervousness, and excitement. Settling in takes a significant amount of time and energy. This stage can last from a few days or weeks to several months, depending on your circumstances. Hostility stage In the second or third month, you may begin to notice annoying details about your new environment. It may seem as if people here don’t understand you, or you may have difficulty understanding them. You may feel frustrated or depressed, angry, or powerless when you have trouble communicating or getting things done, or seemingly for no reason at all. You might wish things could be as they 62 INTERNATIONAL STUDENT HANDBOOK 2010/11 are at home – or you might wish you were at home! Don’t despair. These feelings usually fade as you gain confidence. • Write letters, send emails, or make phone calls to friends and family back home. These relationships can help keep you grounded. Acceptance stage After six months or so, you may start appreciating the differences between your home country and your new environment. You may regain a sense of humour and feel more balanced. The minor mistakes and misunderstandings that would have frustrated you before may now just make you laugh. • Manage your stress by staying healthy: eat well, get enough sleep, and stay physically active. • Talk with other students about your cultural transition – you will be surprised by how many of them have had similar experiences. • If you are having difficulty with the transition, talk to an International Student Advisor, Go Global advisor, or Counselling Services counsellor. In North America, talking to professionals is an accepted way of dealing with problems. Adaptation stage Eventually, you may begin to feel at home in your new environment and find greater satisfaction, both personally and academically. MANAGING CULTURAL TRANSITIONS Here are some suggestions to help you cope with the cultural transition all newcomers face. • Give yourself time to adjust to your new environment. • Attend a club or activity that meets regularly so that you meet new people and make friends faster. Try to introduce yourself to at least one person each time you go. Understanding Canadians Canada’s population is multicultural and diverse. Because of this, it can be difficult to generalize about Canadians. However, understanding some commonly held values and attitudes may help you learn about your new environment. Although you’re bound to find exceptions to the general rules outlined here, you may find them helpful. Freedom and individuality are very important WELLNESS 63 to Canadians, who are taught as children that they are responsible for their own lives and destiny. Canadians usually see themselves as individuals more than as members of a group or even a family. At UBC, students are ultimately responsible for their own learning. Keeping track of time is also very important in Canada. You’ll make a good impression if you arrive at the stated time for appointments, meetings, classes, and social engagements. If you cannot keep an appointment or are going to be late, it is considered polite to inform those who will be expecting you. In many cases, Canadians relate to one another informally and believe that all people are equal. In Canada, it is acceptable for students to ask questions of or even disagree with the professor, if they do so respectfully. Students commonly wear casual attire on campus and use slang among friends. Most Canadians are interested in meeting people from other cultures, but you will need to take the first step and introduce yourself. Making small talk can feel awkward at first but it gets easier over time. Joining clubs or sports may help you meet people with common interests. Canadians tend to be polite and apologetic. They say “please” and “thank you” often in social situations. When waiting in line, Canadians tend to line up in an orderly manner and expect others to do the same. When they interrupt or bump into one another, they usually say “excuse me.” Many Canadians speak more than one language, but people may feel excluded if others around them speak an unfamiliar language. In a mixed language group, consider speaking so everyone can understand. Privacy is important to Canadians. It is polite to ask about someone’s work or academic major, but it is generally considered impolite to ask about someone’s age, appearance (e.g., their weight), or status (e.g., how much their car costs). The belief that people are all unique individuals leads to the belief that they need time and space to themselves, though it is common for Canadians to be very busy and to have to schedule time for friends. Don’t be discouraged if your new friends can only see you at prearranged times. believe themselves to be tolerant of different lifestyles and customs. In reality, stereotypes and prejudice do exist in Canada. Counselling Services Counselling Services offers free, confidential, primarily short-term counselling for UBC students wanting assistance to deal with a wide range of concerns including depression, stress, anxiety, relationship problems and other personal difficulties. In the first appointment a counsellor will gather information required to enable rapid matching of services based on a student’s individual needs. A referral will then be made to either services within our centre, other services on campus and/or to appropriate services in the community. Emergency appointments are available on a same day basis. In addition to individual counselling, Counselling Services provides a variety of group programs focusing on a variety of topics including anxiety management, mood management, and meditation. For more information, visit www.students.ubc.ca/counselling. To see a counsellor, come by the Counselling Services office in Room 1040 in Brock Hall, or call 604.822.3811. Peer support AMS WOMYN’S CENTRE See p. 74. PRIDE UBC See p. 74. SPEAKEASY (PEER SUPPORT) Speakeasy is a large team of dedicated and friendly students who provide information, peer support, and crisis intervention services. Student volunteers are trained to help other students deal with issues like relationship break-ups, loneliness, substance abuse, sexuality, and exam stress. Conversations are strictly confidential. Speakeasy is located in the SUB north concourse. You can drop by or call 604.822.3700 (crisis) or 604.822.3777 (information). Visit www.ams. ubc.ca/speakeasy for more information. Many Canadians value political correctness, which means they avoid expressions or actions that could be insulting to others. Canadians 64 INTERNATIONAL STUDENT HANDBOOK 2010/11 Faith & spirituality Staying connected to your spiritual community may help you feel more at home in Vancouver. There are many religious and cultural AMS clubs that can help you connect with other students who share your faith or explore an area of spirituality that is new to you. Visit www2.ams. ubc.ca/index.php/campus_life/category/clubs/ for a complete list of AMS clubs. For a list of churches, temples, religious affiliations, and organizations in Vancouver, look in the Yellow Pages of your phone book under “Churches and Other Places of Worship” and “Religious Organizations.” SAFER SEX Sexual intimacy has potential implications for your health and well-being. If you are or decide to become sexually active, you can visit the Wellness Centre to learn about safer sex options available in Canada, such as birth control methods, testing for sexually transmitted infections, and safer sex products (available from the Wellness Centre). Do not assume that your partner will share your values or concerns. UBC CHAPLAINS UBC’s interfaith Chaplains Association represents various faith groups on campus, including Christian, Muslim, Jewish, Baha’i, and Unitarian/ Universalist. Besides providing opportunities to worship, the chaplains provide personal and spiritual counselling and support. Several groups within the Chaplains Association also offer fellowship groups, retreats, and opportunities for religious study on and off campus. For more information, visit www.chaplains. students.ubc.ca or call the Rev. Roberta Fraser at 604.224.1410. See page 68 for a list and schedule of worship services on campus. WELLNESS Wellness Centre Maintaining your physical and mental health will help you succeed academically. If you ever feel overwhelmed, please talk to someone about it. If you have questions about stress, mental health, nutrition, sexual health, self-esteem, or drug use, contact the Wellness Centre (SUB, lower level) at 604.822.4858 or email [email protected]. More information is also available online at www. students.ubc.ca/health. FOOD & NUTRITION Good eating habits are essential for a successful academic life. The energy to learn comes from food – the fuel that sustains our energy and ability to concentrate. Of course, it’s not always easy to maintain normal eating patterns when you’re adapting to a new environment. Stress, unfamiliar foods, and hectic schedules may affect your diet. Try to be aware of these factors, plan around them, and make healthy eating a priority. Food guides (including vegetarian) are available at the Wellness Centre. 65 WORSHIP SERVICES Affiliation Location Times and other information Anglican St. Anselm’s Church, 5210 University Boulevard Sunday: 8:30 am, 10:30 am Baptist www.ubc.pointchurch.ca Call 604.839.0484 for worship times and locations. Brethren University Chapel, 5375 University Boulevard Sunday: 10:00am, 7:00pm www.universitychapel.org Jewish Vancouver School of Theology 6000 Iona Drive www.vancouverhillel.ca/ubc.php Lutheran Vancouver School of Theology 6000 Iona Drive Muslim Friday prayers International House 1783 West Mall Friday: 12:30pm (after last Sunday in October), 1:30pm (after first Sunday in April) Daily Prayers Brock Hall Annex, Room 2357 1874 East Mall Visit www.msaubc.org/static-read.php?id=7 for daily prayer times. Orthodox Christian Holy Cross Chaplaincy St. Mark’s Chapel 5935 Iona Drive Tuesday: 7:00pm Pentecostal Point Gray Community Church 3514 West 7th Avenue Sunday: 10:00am http://pgcc.org/ Presbyterian (Korean) Mercy Seat Church (at St. Anselm’s Church) 5210 University Boulevard Sunday service: 1:00 pm Friday praise service: 7:00 pm Wednesday Bible study:7:00 pm Daily morning prayer: 6:00 am (from Monday to Saturday) Roman Catholic St. Mark’s Chapel, 5935 Iona Drive Sunday: 11:00 am, 7:00 pm Weekday Eucharist during term: 12:10 pm Reconciliation: Wednesdays, 11:30 am Student Mass and free soup lunch: Wednesdays, 12:10 pm Video Divina (movie and discussion): Wednesday evenings Speak Your Piece (student debate and lunch): Mondays, 12:00 to 1:00 pm Women’s Discussion Group: Thursdays, 12:00 pm Shin Buddhism Steveston Buddhist Temple, 4360 Garry Street, Richmond Sunday: 10:30 am Vancouver Buddhist Temple 220 Jackson Street, Vancouver Sunday: 10:30 am University Hill Congregation Chapel of the Epiphany 6030 Chancellor Boulevard Sunday: 10:30 am United Church of Canada 66 INTERNATIONAL STUDENT HANDBOOK 2010/11 Community & Recreation There’s more to being a successful student than studying! Meeting people, seeing the city, exercising, and participating in the campus community is not only fun, it’s also a vital part of achieving a balanced student lifestyle. COMMUNITY & RECREATION 67 Meeting people Many international students say that making friends helps them succeed at UBC. Meeting people and making friends can reduce the impact of cultural transition and ease you into academic life. Most Canadian students welcome the opportunity to meet new people and learn about other cultures, although you may find that you need to take the initiative. Here are some suggestions for meeting people: • Come to orientation (see p. 7) • Attend I. House, GSS, and AMS events (see below) • Join a student club or peer program (see below) • Sign up for an intramural sports team (see p. 69) • Become a volunteer (see below) COMMUNITY GROUPS Vancouver is an ethnically and culturally diverse community, and many international students enjoy making connections with people from their home country through networks and organizations in the city. Many of the larger cultural groups and faith communities have their own cultural or community centres, such as the Italian Cultural Centre, SUCCESS (in the Chinese community), and the Jewish Community Centre. There is an association in the city for just about every cultural or national group. Getting involved in campus life CAMPUS NEWSLETTERS Want to know what’s happening at UBC? Sign up for one of the following email newsletters. I. House Community Update Find out each week what’s happening in UBC’s international community. To subscribe, visit www.students.ubc.ca/international. GSS Notes This weekly email newsletter provides information on events for graduate students. To subscribe, visit www.gss.ubc.ca/mailman/ listinfo/notes. UBC FYI All undergraduate students receive this email newsletter highlighting events, deadlines, and opportunities just for you. VOLUNTEER & LEADERSHIP OPPORTUNITIES During your time at UBC, you will hear terms such as leadership and involvement, global citizenship, sustainability, and community service learning. These words are used to describe the many opportunities students have to participate in and serve their communities. There are many rewards to volunteering, including learning new skills, gaining practical experience, and contributing to the community. At the same time, volunteering gives you the opportunity to make new friends and work side by side with others who share your interests. For more information about on-campus volunteer opportunities, see p. 46. AMS CLUBS & EVENTS There are over 200 student-run clubs at UBC that cover a broad range of interests. Here are some of your options and the benefits of membership. • Cultural clubs offer a chance to connect with students who share your background and speak your native language. • Through religious clubs, you can connect with students who share your faith. • In recreational and athletic clubs, you can try a wide variety of activities, such as dance, martial arts, golf, and even fencing. • Academic and departmental clubs are an excellent way to make friends in your department and meet your professors in a less formal setting. Most clubs are listed in the online clubs directory (www2.ams.ubc.ca/index.php/campus_life/ category/clubs/), but the best way to find out more is to attend the AMS Club Days in the SUB in September In addition to social events hosted by individual clubs, there are many other opportunities to meet people. The AMS Welcome back barbecue, for example, is an annual event held at the beginning of term. It features bands, food, and lots of people. UNDERGRADUATE SOCIETY EVENTS If you are an undergraduate student, you’re automatically a member of your faculty’s undergraduate society. Undergraduate societies organize seminars, parties, and other programs and events for students in their faculty. Attend undergraduate society events to meet other students with similar interests and get tips on how to succeed in your studies. Visit your faculty’s main office for more information. 68 INTERNATIONAL STUDENT HANDBOOK 2010/11 ☞ GLOBAL LOUNGE The Dr. Simon KY Lee Global Lounge is a unique space at UBC that fosters connections amongst globally-focused students, staff and faculty. It features a kitchen with microwaves to warm up your food as well as free coffee and tea. Relax on the comfortable couches while enjoying the four large plasma TVs with over 200 channels from all over the world! You can connect with globallyfocussed student groups. The Global Lounge also hosts events such as the Global Lounge Documentary Series, and other student-led initiatives. For more information, please contact the Global Lounge at: [email protected], or check out our blog, http://blog.students. ubc.ca/globallounge/. THE CENTRE FOR STUDENT INVOLVEMENT INTERNATIONAL HOUSE EVENTS I. House hosts many social and educational events that are great opportunities to meet both Canadians and other international students. Some calendar highlights include Penticton Weekend and Christmas lunch. The best way to hear about what’s happening at I. House is to subscribe to the weekly email update (p. 11) or visit www.students.ubc.ca/international. Athletics VARSITY SPORTS The Thunderbirds, UBC’s varsity athletics teams, represent the University nationally and internationally. No university in Canada has won more national championships in the past decade Other T-bird varsity teams have been among the best in Canada the last 10 years. In 2008/09, UBC brought home national titles in men’s swimming, men’s and women’s golf, men’s nordic skiing, and women’s volleyball. Take flight with the Thunderbirds: join the “blue Crew” student fan club. For more information, visit www.gothunderbirds.ca. INTRAMURALS & RECREATION Through campus intramural leagues, events, and tournaments, UBC REC offers students fun and memorable recreation experiences on campus. Through UBC REC, you can also: • register for health and wellness instructional classes, such as dance, yoga, Pilates, and martial arts • participate in league and drop-in sports • join the 140-member volunteer staff team • get involved in Outdoor REC programs that include day trips, mountain biking, adventure runs, kayaking, and more • experience the more than 25 events UBC REC offers throughout the year, including UBC Day of the Longboat (October 2 and 3), Lace Up for Kids (November 25), the UBC Triathlon Duathlon (March 6), and UBC REC’s signature event, Storm the Wall (March 27 to April 1) For more information on UBC REC’s schedules, programs or to find out about UBC REC volunteer opportunities, visit www.rec.ubc.ca or drop by the Student Recreation Centre. ATHLETICS FACILITIES Student Recreation Centre (SRC) The Student Recreation Centre is a great place to meet people and exercise. Located just east of the SUB, the SRC is home to UBC REC. The building also features the birdCoop Gym, three gyms that house drop-in sports, a climbing cave, a martial arts dojo, and a studio. Visit www.rec. ubc.ca or call 604.822.6000 for more information. ☞ The SRC is often busy, but it is open until 11:00 pm, so you can go in the evening to avoid line-ups. 69 COMMUNITY & RECREATION The Centre for Student Involvement (CSI) is the starting place for your UBC transition; the place to find out about opportunities to volunteer, work on campus, participate in student-driven projects, or find the support to launch your own great idea! It’s the home-base and resource centre for Orientations, Peer Programs, the Student Leadership Conference, and the Conference for Learning and Student Success. There is space for group/individual work, a comfortable lounge, interactive poster station and four multi-media workstations. Stop by Brock Hall and see how you can get involved. (www.involvement.ubc.ca) than UBC, thanks in large part to the swim teams, which have won 18 titles over the past 10 seasons. Aquatics Centre The UBC Aquatics Centre is a great place to swim, work out, study, or relax. It is located near the War Memorial Gym and the SUB. All UBC students have free access to Aquatics Centre facilities during University swim times, Monday through Friday. During these times, UBC students also have free access to the facility’s weight room, sauna, and steam room. Visit www.aquatics.ubc.ca for more information. War Memorial Gym Both varsity and non-varsity teams compete in the War Memorial Gym, which was built as a memorial to those who died in World War II. Thunderbird Stadium and Park Thunderbird Stadium, located on the southwest corner of the campus, is the location for varsity football and soccer games, international rugby games, and rock concerts. Students can rent a field for a small fee. Call 604.822.6121 for booking information. UBC Tennis Centre The Tennis Centre includes four indoor courts with tournament-level lighting and four outdoor courts. Membership fees vary. Call 604.822.2505 or visit www.tennis.ubc.ca for more information. Doug Mitchell Thunderbird Winter Sports Centre The centre currently offers two full-size ice rinks that are available for year-round rental. For facility and booking inquiries, call 604.822.6121 or visit www.icerink.ubc.ca. The arena will also be used as a hockey venue for the 2010 Winter Olympic Games. Community recreation centres The City of Vancouver board of Parks and Recreation operates 22 community recreation centres that are open to all residents of the city. The Old barn, West Point Grey, Dunbar, and Kitsilano community centres are those closest to campus. All community centres offer a wide variety of programs and facilities, such as pools, gyms, and ice rinks. Community centres are great places to meet people outside of UBC, especially if you attend programs regularly. For more information, visit vancouver.ca/ community_profiles/RecGuideInfo.htm. Exploring Vancouver & region Vancouver and the surrounding area are known for spectacular natural beauty, diverse entertainment and cultural events, lots of festivals, and plenty of recreational opportunities. The weekly Georgia Straight newspaper (published every Thursday) is a great source of information about Vancouver events. It is free and available at various locations on campus. Most Vancouver neighbourhoods have their own free newspapers, and they advertise area programs and events. THINGS TO DO ON CAMPUS • • • • • Visit the Museum of Anthropology (free for students) and enjoy the view. Relax in the Nitobe Memorial Garden behind I. House. Go for a walk, run, or bike ride in Pacific Spirit Park. Go with a friend – don’t get lost! Relax at one of the nearby beaches on a sunny day. Go for a swim during the free University swim times at the Aquatics Centre. PLACES TO SEE For transit information for these destinations and more, go to www.translink.bc.ca. • Stanley Park – Walk, bike, or rollerblade along the Seawall. • Granville Island – Enjoy tasty treats and purchase local crafts. • Grouse Mountain – Ski, hike, or just take the gondola up and enjoy the view. • Bowen Island – Take a short ferry ride from Horseshoe Bay for a perfect Saturday afternoon escape. • Chinatown – Explore this historic part of town and try delicious food. • Gastown – Wander through shops and cobblestone streets in this historic downtown area. • Robson Street – Shop (or just window-shop) on one of Vancouver’s liveliest streets. • Jericho Beach – Play volleyball or relax in the sun. • VanDusen Garden – Stop and smell the roses in this beautiful oasis. • Whistler – Visit this world-class ski resort with lots to do year-round. See below for deals at the AMS Lodge. 70 INTERNATIONAL STUDENT HANDBOOK 2010/11 LEAVING THE CITY If you’re interested in getting out of the city and you don’t have a car, the bus is the easiest mode of travel. For information on bus destinations and schedules, visit www.pacificcoach.com (Pacific Coach Lines to Victoria) or www. greyhound.ca (Greyhound Canada). On the Ride board in the SUB concourse, you can also find ride offers from people driving to different parts of Canada and the United States. You will be asked to share the driving and/or the cost of gas. Train service is limited and can be very expensive. Travel CUTS in the SUB basement can help you find inexpensive flights to many destinations. When you’re shopping for flights, consult several travel agents and travel websites to compare prices. An International Student Identity Card (ISIC), available at Travel CUTS, can get you student discounts in many countries. Youth hostels offer fun and inexpensive accommodation while travelling. Most hostels in Canada are part of Hostelling International (HI). Some HI hostels allow only members to stay; memberships are available at Travel CUTS in the SUB or University Village. Visit www.hihostels. ca for more information. The AMS owns a lodge in Whistler that features a sauna, Jacuzzi, and game rooms. Students can stay there very inexpensively. Call 604.822.5851, email [email protected], or visit www. ubcwhistlerlodge.com to make reservations. COMMUNITY & RECREATION Hiking and camping are also very popular with British Columbians. For a list of provincial campgrounds and to make reservations, visit www.discovercamping.ca. 71 Diversity & Equity The students, staff, and faculty at UBC are multicultural and diverse. Our community consists of people of different ages, races, religions, genders, sexual orientations, ancestries, ethnicities, abilities, and socio-economic status. This social and cultural diversity is one of UBC’s strengths, and the University works to meet the needs of its diverse population. 72 INTERNATIONAL STUDENT HANDBOOK 2010/11 Resources at UBC UBC is committed to creating an inclusive, welcoming, and accessible environment for all students. There are many groups, programs, and organizations on campus that work to achieve this aim. Access & Diversity works with University communities to create inclusive and welcoming living and learning environments at UBC. The goal is to build educational communities where students of all genders, disabilities, racial and ethnic backgrounds, sexual orientations, and gender identities can thrive. Access & Diversity facilitates disability-related accommodations for students, staff, and faculty with documented disabilities, and produces alternative format materials for members of the University community with print disabilities. Prospective clients should contact a Diversity Advisor to discuss their eligibility for services. Access & Diversity provides social spaces for students with disabilities at Crane Library and social space for women students through the Women Students’ Lounge. Their work is guided by an Advisory Council, student experiences, best practices, and current research. . Students interested in working with Access and Diversity can get involved in the Equity Ambassadors, a UBC Peer Program, Allies at UBC Email: [email protected] Allies at UBC is a group of men working with men to stop violence against women and inequality in general.. AMS Advocacy Office SUB, Room 249g Tel. 604.822.9855 Email: [email protected] www.ams.ubc.ca/advocacy The AMS Advocacy Office provides free and confidential advice and representation for students involved in conflict with the University. The Advocacy Office deals with issues such as academic appeals, non-academic misconduct, academic dishonesty, residential tenancy or housing issues, parking disputes, library fine appeals, and requests for information under the Freedom of Information and Protection of Privacy Act. AMS Ombuds Office SUB Room 249f Tel: 604.822.4846 Email: [email protected] www.ams.ubc.ca The AMS Ombuds office is committed to assisting students and AMS staff by providing conflict resolution services. Some of our services include: • Providing conflict management services to AMS clubs and constituencies undergoing internal conflicts • Receiving and investigating complaints about the Alma Mater Society • Providing conflict resolution workshops • Advising students about their options and resources Equity Office Brock Hall 2306 Tel: 604.822.6353 Email: [email protected] www.equity.ubc.ca If you are experiencing discrimination and harassment on campus or are accused of committing it, you can turn to an Equity Advisor in the Equity Office for assistance. Advisors will listen, help assess your situation, and explore possible solutions with you. You are welcome to bring an English-language translator with you. First Nations House of Learning 1985 West Mall Tel: 604.822.8940 www.longhouse.ubc.ca For more information, see p. 13. International Student Development 1783 West Mall Tel: 604.822.5021 Email: [email protected] International Student Advisors provide support, advocacy, and referral services to international students in matters related to life as an international student, including study permits, visas, work permits, health insurance, intercultural issues, and many other topics. 73 DIVERSITY & EQUITY Access & Diversity Brock Hall 1203 Tel: 604.822.5844 Email: [email protected] www.students.ubc.ca/access Office of the Ombudsperson for Students Email: [email protected] www.ombudsoffice.ubc.ca The Office of the Ombudsperson for Students is an independent, impartial, and confidential resource to assist students in addressing and resolving concerns about unfair treatment at UBC Vancouver. Jointly funded by the AMS, GSS, and UBC, the Office reports directly to the President. The Ombudsperson is an advocate for fairness for the benefit of students and the University community as a whole. If a student needs representation or advocacy support, the Office will refer them to the appropriate service. Students will be encouraged to take an active role in dealing with their concern. If a student needs help, the Office can: • Provide general resource information and make appropriate referrals • Identify and explain relevant University processes and policies • Work with students to plan strategies and explore options on how best to proceed • Empower students to deal directly and effectively with their concerns • Facilitate discussions and use informal channels to seek resolution • Investigate student complaints of unfairness where all other avenues have been exhausted If you have a question or don’t know where to start with a problem, check out the Ombuds’ website. Positive Space Campaign Tel: 604.822.4859 Email: [email protected] www.positivespace.ubc.ca This program works to make UBC more welcoming to and supportive of its lesbian, gay, bisexual, queer, transgender, transsexual, intersex, and two-spirit communities. Look for Positive Space posters around campus to find resource people trained in sexual orientation and gender identity issues. Pride UBC SUB, Room 245c Tel: 604.822.4638 Email: [email protected] www.prideubc.com Pride UBC provides peer support to gay, lesbian, bisexual, transgender, queer, and two-spirit people at UBC. In addition, this group hosts regular discussion groups and social events. Every year, Pride UBC celebrates a week-long event in February called Outweek. The Pride office is also a great place to socialize and eat lunch. Social Justice Centre SUB, Room 241k Tel: 604.822.9612 Email: [email protected] www.amsubc.ca/index.php/ campus_life/subpage/category/ social_justice_centre The Social Justice Centre serves students interested in finding progressive solutions to societal injustices. Student Environment Centre SUB, Room 245b Tel: 604.822.8676 Email: [email protected] The Student Environment Centre challenges current practices that endanger the environment. Current activities include raising awareness, promoting activism, and fostering a supportive community. Womyn’s Centre SUB, Room 245h Tel: 604.822.2163 Email: [email protected] www.ams.ubc.ca/womens The Womyn’s Centre provides a space where women can feel safe, empower one another, and work to end sexism and violence. It offers a wide variety of events and resources, including an extensive library. Sexual orientation & gender identity In Canada, people who are attracted to others of similar gender may call themselves lesbian, gay, bisexual, queer, transgender, two-spirit, intersex, or questioning. Those with a gender identity that is different from their gender at birth may call themselves transgender, transsexual, or two-spirit. LGBQTTI is an acronym used to refer collectively to these communities. Vancouver’s LGBQTTI communities are very active. Same-sex couples are often as open about their relationships as heterosexual couples. Certain 74 INTERNATIONAL STUDENT HANDBOOK 2010/11 Vancouver neighbourhoods, such as the West End and Commercial Drive, are known to be particularly LGBQTTI-friendly. In Canada, rights for same-sex couples and LGBQTTI individuals have changed significantly in recent years. Since 2000, unmarried, same-sex couples who have lived together for more than a year have the same benefits and obligations as heterosexual common-law (unmarried) couples who have lived together for more than a year. Canadian same-sex couples can also legally marry in Canada, giving them all the rights and responsibilities of any married couple. In 2004, legislation that protects LGBQTTI people from hate crimes was passed. British Columbia, like the rest of Canada, also has human rights legislation that prohibits discrimination and harassment on the grounds of sexual orientation and sex (including gender identity and gender expression) in employment, services, and housing. The Centre, a Vancouver community centre that serves and supports lesbian, gay, transgender, and bisexual people and their allies, runs a free and confidential helpline called Prideline. Call 604.684.6869 or toll-free 1.800.566.1170, 7:00 pm to 10:00 pm, seven days a week. For general information, call 604.684.5307, visit www.qmunity.com, or visit the Centre at 1170 Bute Street. The Centre offers a wide range of resources, social activities, community building, and links to other local organizations. Human rights Examples of discrimination include: • refusing to allow a student into a class because of that person’s ethnic origin • denying appropriate accommodations to persons with medically certified “invisible” disabilities, because of doubt that the disability really exists What is harassment? Harassment, a form of discrimination, involves a wide range of unwelcome comments or behaviours that humiliate, intimidate, exclude, or isolate an individual or group, and are based on one of the 13 prohibited grounds. Harassment can be either a single, serious incident or a pattern of related, repeated incidents. It hurts and undermines the self-esteem of an individual or group and has negative consequences. Harassment is defined by the impact of the behaviour on the person being harassed, rather than by the intent of the harasser. It is not necessary for the target of the harassment to object to the offensive behaviour to make it harassment, for the harasser should know whether or not the behaviour is welcome. Examples of harassment include: • making racist, sexist, or homophobic jokes or remarks • touching another person in a sexual manner without that person’s consent • making repeated advances on a person after that person has indicated a lack of interest • offering or being offered rewards or compensation in exchange for sexual favours or being threatened with some sort of punishment for not complying with sexual advances DISCRIMINATION & HARASSMENT UBC is committed to creating and fostering a learning environment free of all forms of discrimination and harassment. Students are expected to conduct themselves in accordance with the UBC Policy on Discrimination and Harassment. This policy prohibits discrimination on 13 grounds: age, ancestry, colour, family status, marital status, place of origin, physical or mental disability, political belief, race, religion, gender, sexual orientation, or unrelated criminal convictions. Discrimination and harassment on any of the 13 grounds are taken very seriously at UBC. In Canada, women and men have the same rights, and no one has to tolerate any form of unwelcome or uninvited sexual advances What should I do if I’m being harassed? 1. Don’t pretend it isn’t happening. Harassment is unlikely to go away if you ignore it. In fact, harassing behaviour may increase if the harasser feels that they can get away with it. 75 DIVERSITY & EQUITY Showing respect for everyone’s human rights is an important Canadian value. As a newcomer to Vancouver, you may find that you are now a member of a minority community, something to which you may not be accustomed. Knowing your rights and finding support can be very important in this kind of situation. What is discrimination? Discrimination involves treating individuals and groups unfairly or differently because of prejudice, ignorance, fear, or stereotype. It denies people opportunities and excludes, hurts, or isolates them for reasons that are unrelated to their academic or employment performance. It is illegal to discriminate against anyone on any of the 13 prohibited grounds. 2. Seek advice. Talk to people who will listen carefully and offer constructive support. Speak with an advisor in the Equity Office for information, advice, and assistance in resolving concerns. If you believe you or others are in physical danger, contact the Equity Office, Campus Security, or the police. 3. Take action. The most efficient way to stop harassment is to confront it immediately and directly. If it is safe to do so, clearly and firmly tell the person who is harassing you to stop. Describe the way you expect to be treated. If you find that speaking to the harasser does not stop the behaviour, or if you do not want to communicate directly with the person, approach the Equity Office for help. 4. Keep records. Do not rely on your memory. Carefully record the details of the harassment as soon as it occurs. Record any attempts to tell the person that the behaviour is unwelcome. Keep as evidence all harassing letters, gifts, emails, answering machine messages, etc., that you receive. What should I do if I’m accused of harassment? 1. Take the accusation seriously. If someone tells you that your actions or comments are unwanted, offensive, or harassing, listen closely. Remember that people with different values or backgrounds may experience what you intend to be funny or harmless as humiliating, threatening, or insulting. Remember that your body language and tone of voice contribute to the impact of your words and actions. If you believe the allegations may be valid, you may wish to acknowledge and apologize for any discomfort or offence you may have caused. 2. Avoid retaliation. Don’t act in ways that could be seen as confronting or “getting back” at the complainant. 3. Review your rights and seek advice. Contact the Equity Office for information and advice. You may also wish to contact your AMS or GSS representative for support and assistance. Read the UBC Policy on Discrimination and Harassment. HAFSA ISHTIAQ Class of 2008 Home country: Republic of Panama Degree: Bachelor of Arts Major and minor: Political Science with a minor in Economics UBC’s biggest assets are its people and the incredible diversity of programs and services it offers to students to develop as people, scholars, and professionals. I feel that there are so many opportunities – international and domestic – available right at my fingertips. UBC has taught me how to become a better global citizen through its sustainability efforts, its international programs and dialogues, its services and inclusive spaces for all. And of course, the best thing about UBC is eating Blue Chip cookies at the Rose Garden on a sunny day! Recent achievements: Leader of Tomorrow Award; Dean of Arts Outstanding Graduating Students Recognition; UBC International Essay second place; CBIE International Essay third place; UBC Latin Passion Dance Club; UBC International Week; UBC Centre for Intercultural Communications (Cultural Assistant); UBC Transition Out Program; International Relations Students Association; AIDS Community Action Network; HOPE International Development Agency. 76 INTERNATIONAL STUDENT HANDBOOK 2010/11 Safety UBC is working with you to create a safer campus community. Everyone has the right to live, work, and study in a safe environment. SAFETY 77 Staying safe In Vancouver, the most common crime is theft. To prevent theft, carry only what you need and put your valuables in a safe place. If you must carry valuables (such as your passport) with you, carry them in a secure place (e.g., in a money belt, not a purse). Avoid leaving your backpack, computer, purse, suitcase, or wallet unattended in a public place. Never open your door to a stranger or let a stranger into your home. Always keep your doors and windows locked or secured, even when you are at home or out for a short time (even in residence). Get to know your neighbours so you can ask them for help, should you ever need it. If you plan to travel, get directions before leaving. Avoid asking strangers for directions; instead, ask a bus driver or shopkeeper. After 9:00 pm, you can ask a bus driver to let you off at the street corner closest to your destination, even if it is between bus stops (non-express buses only). At the SkyTrain station, stand in the yellow safety area, which is monitored by cameras. CAMPUS SECURITY Located next to the UBC Bookstore, Campus Security provides 24-hour assistance, seven days a week. Call 604.822.2222 if you have a safety concern or an emergency situation. For more information, visit www.security.ubc.ca. AMS SAFETEAM SUB 249H • 604.822.2181 www2.ams.ubc.ca/index.php/services For walks: SUB 100A • 604.822.5355 The AMS SafeTeam program strives to proactively increase campus safety by collaborating with various relevant organizations to create a visible and interactive means of communicating the availability of safety resources to the campus community. In addition to safety advocacy and promotion, SafeTeam provides SafeWalk; a walking service to anyone who requests an escort from any point on the campus. If you go out at night, go with friends or call Safewalk (see below) if you’re on campus. If you must walk alone, know where you are going and look confident. Stay alert: using a cell phone or earphones can distract you. You don’t have to give money or help to street people or strangers. If you choose to give a little money, avoid opening your wallet in front of them. ☞ Call 911 if you have an emergency or have been the victim of a crime. If you call 911 from a cell phone, you need to let the operator know your location by giving them a building address. Calls to 911 are received at a call centre in downtown Vancouver and the operators may not be familiar with the building names on campus. Safety resources POLICE ON CAMPUS The Royal Canadian Mounted Police (RCMP) provides policing to the UBC campus community. Their office is located at 2990 Wesbrook Mall. For a police emergency, call 911. For nonemergency issues, call 604.224.1322. BLUE LIGHT PHONES Not just for emergencies, blue light phones can be found at various locations around campus. They provide you with direct phone access to Campus Security, 24 hours a day. For safety concerns and general assistance (including directions), push the button once and Campus Security will answer your call. SAFEWALK Safewalk provides male and female student teams that will accompany anyone between points on campus, free of charge. The service runs throughout the school year and during the summer months. You can book a walk by calling 604.822.5355, dropping by the office in the SUB concourse, or looking for the Safewalk patrollers in bright red jackets. Visit www.ams.ubc.ca/ safewalk for hours and other information. 78 INTERNATIONAL STUDENT HANDBOOK 2010/11 CAMPUS SHUTTLES TransLink and the Coast Mountain bus Company provide community shuttles on campus. For a schedule and routes, visit www.trek.ubc.ca. Sexual assault Sexual assault is any form of unwanted sexual contact, including unwanted kissing, touching, or sexual intercourse. In 1994, the Supreme Court of Canada ruled that lack of resistance to sexual advances does not equal consent. In Canada, a person also cannot legally consent to sexual contact if they are impaired by alcohol or other drugs or if they have been pressured. You can increase your personal safety and reduce risk of sexual assault by doing the following: • Party safely. Avoid excessive use of alcohol and/ or other drugs, which impair your judgment and leave you vulnerable in what might not seem like potentially dangerous situations. Most women who report sexual assaults knew their attacker. Watch your drink at all times to make sure no one puts harmful drugs in it. (See below for more information on date-rape drugs.) • Communicate your limits concerning sex. You have the right to say no at any point, even if you previously consented. • When you go out, go with a trusted friend. If you are going to a party or club, make an agreement with a friend to look out for one another. • Get the facts about sexual assault. More information about sexual assault can be found on the website of Women Against Violence Against Women, www.wavaw.ca. DATE-RAPE DRUGS If you think someone may have drugged you, go to a health clinic right away – do not wash or change. You can go to the Vancouver General Hospital emergency department and ask to have the sexual assault team paged. If you’ve had a sexual experience either on or off campus that troubled you, you can consult one of the services listed below to discuss your options. AMS Sexual Assault Support Centre (SASC) SUB, Room 119a/b Tel: 604.827.5180 Email: [email protected] www.amsubc.ca/index.php/services/ category/sexual_assault_support_centre Equity Office Brock Hall, Room 2306 1874 East Mall Tel: 604.822.6353 www.equity.ubc.ca/discrimination/sex.html Campus Security 2133 East Mall Emergency: 604.822.2222 Non-emergency: 604.822.8609 Counselling Services Brock Hall, Room 1040 Tel: 604.822.3811 www.students.ubc.ca/counselling International Student Development or Go Global Talk to an International Student Advisor or Go Global advisor (see the inside front cover for contact information). Wellness Centre SUB, lower level (information only) Tel: 604.822.4859 www.students.ubc.ca/health/wellness.cfm Women Against Violence Against Women Tel: 604.255.6344 www.wavaw.ca Alcohol & other drugs ALCOHOL In British Columbia, the legal drinking age is 19 and it’s illegal to be served alcoholic beverages if you are younger. It is also illegal to drink and drive or to drink alcohol in public places such as streets or parks. The lobby, laundry rooms, and patios of UBC residences are considered public spaces, but the living rooms and floor lounges are not. Although alcohol is often consumed in social settings in Canada, it is very acceptable and 79 SAFETY In Vancouver, there have been cases of people adding a tasteless, odourless, and colourless drug (usually Ketamine, Rohypnol, or GHB) to another person’s drink without the drinker’s knowledge. Commonly referred to as “date-rape drugs,” these drugs are extremely dangerous and leave people with little or no memory of what has happened to them. You should watch your drink being poured (alcoholic or not) and keep an eye on it at all times. Avoid taking drinks from people you don’t know. SUPPORT FOR SURVIVORS OF SEXUAL ASSAULT quite normal to drink modest amounts or abstain altogether. In fact, most UBC students do not drink to excess. You can buy alcohol in provincial liquor stores and licensed beer and wine stores. Alcohol is not sold in supermarkets, convenience stores, or from vending machines. To purchase alcohol or attend events where alcohol will be served, you may need to prove that you are 19 years or older. Instead of carrying your passport and an additional piece of identification with you, you can obtain official BC identification called a BCID card. MARC IRAWAN Class of 2009 Home country: Indonesia Degree: Bachelor of Science Major and minor: Cell Biology and Genetics You can get a BCID card at any driver licensing office. Bring one piece of primary and one piece of secondary identification with you. You will pay the BCID card fee (about $35) and get your photo taken. Your new BCID card will be mailed to you within a few weeks. For a list of driver licensing offices, visit www.icbc.com/licensing. TOBACCO In British Columbia, you must be 19 years or older to purchase cigarettes. Cigarette smoking is not permitted in any indoor and many outdoor public places in the City of Vancouver. This includes bars, lounges, pubs, bus stops, etc. Smoking is permitted in approved smoking rooms. For more information, visit Vancouver Coastal Health, www.vch.ca/environmental/tobacco, or call City of Vancouver Property Use at 604.873.7398. OTHER DRUGS As a university student in Canada, you may encounter marijuana (pot or weed), magic mushrooms, ecstasy (E), crystal meth, LSD, cocaine, or heroin. These drugs are illegal and possession of them can carry penalties that may include jail time and render you inadmissible to Canada. Although you may hear people say some of these drugs are harmless, they pose a range of physical and psychological health risks, such as impairing your ability to learn, concentrate, think critically, and use your basic motor skills. They can also trigger depression and irritability. All drugs are potentially lethal when combined with alcohol or prescription drugs. You have the right to refuse drugs if they are offered to you. The best thing about UBC is that it is a research university. There is diverse cutting-edge research in various fields located on campus, and if you want to be involved, most of the time you just have to chat with the professor about it. I made friends through residences in first year, and by being a part of the SCI Team and the UBC Science Co-op. Getting involved on and off campus was the best way to make new friends from Canada and the world over, which is why I went abroad! Recent achievements: Wellness Educator; SCI Team; UBC Orientation Assistant Coordinator; Co-op (Research Student, St. Paul’s Hospital and Faculty of Forestry, Biofuel Research). 80 INTERNATIONAL STUDENT HANDBOOK 2010/11 Information for Families Many international students bring their families with them when they attend UBC. If this is the case for you, read this section for information on child care, enrolling children in school, and ways for your partner to get involved. For information on Canadian immigration requirements for your family, read the Immigration section of this handbook (p. 31). INFORMATION FOR FAMILIES 81 Activities for spouses & partners If your partner accompanies you to UBC, they may find that getting involved in community events and activities makes the transition to life in Vancouver more enjoyable. Here are some suggested activities: • Sign up for ESL classes at I. House (p. 17) • Enrol in a course through UBC Continuing Studies (www.cstudies.ubc.ca) • Take advantage of the many athletics programs and facilities on campus (p. 69) • Check out the activities happening at your local community centre (p. 68) or in residence • Consider working or volunteering on or off campus (p. 46) Child care UBC offers professional, on-campus child care, with services for infants to school-age children. There is a very high demand for child care on campus and wait-lists are very long. You should apply before you arrive in Vancouver and if your child is under the age of 5 expect to wait a minimum of 1 year and possibly 2 or more before receiving an offer of care. The child’s age and time of year greatly affect the waiting time for care. For more information on waiting times, the type of programs offered, and how to apply, visit www.childcare.ubc.ca or call UBC Child Care Services at 604.822.5343. The website provides other child care options on or near campus (click “Child Care Options”). Information about child care and other services is also available at: • Immigrant Services Society of BC: www.issbc.org • MOSAIC: www.mosaicbc.com • Pacific Immigrant Resources Society: www.pirs.bc.ca • SUCCESS (United Chinese Community Enrichment Services Society): www.successbc.ca For information about provincial standards and helpful tips on how to find child care, visit the Government of BC’s website, www.mcf.gov. bc.ca/childcare/parents.htm. Enrolling children in school In Canada, the school year runs from September to June. There is a two-week break in December and a one-week break in March. Children can enter kindergarten as young as age five. The Vancouver School board operates the public elementary and secondary schools in Vancouver. These schools offer elective programs in business, visual and graphic arts, choir, orchestra, physical education, drama, and languages. For more information, visit www.vsb.bc.ca. Many schools offer English as a Second Language (ESL) classes for their students as part of the regular curriculum. For information about these programs, contact the Immigrant Services Society of BC at 604.684.2561. 82 INTERNATIONAL STUDENT HANDBOOK 2009/10 If your study permit is valid for at least one year and you are enrolled at a publicly funded institution such as UBC, your minor children (18 years of age and younger) are eligible to attend elementary and secondary school as if they were Canadian residents. They will not be required to pay international student fees. You should begin the enrolment process for your children as early as possible after your arrival in Vancouver. You will need the following to enrol your child in school: • Passport • Passport stamp or visitor record indicating the day your child entered Canada • Copies of the parents’ study or work permits The following documents should be translated into English (if necessary): • Immunization documents • Birth certificate • Copies of school report cards, grades, and evaluations from the past two years For more information, visit the Vancouver School board website at www.vsb.bc.ca or the CIC website at www.cic.gc.ca. • Connect with other parents in your area by posting notes on community bulletin boards or through online sites like Craigslist (vancouver. en.craigslist.ca). • Meet other parents through activities you enjoy (such as a hiking or a book club). Single parents can access programs and resources through organizations such as the YWCA or consider becoming involved with a group such as Single Parents On Campus (SPOC). SPOC raises awareness about experiences of single parents attending UBC and facilitates lobbying efforts both on campus and within the Metro Vancouver community. For more information, visit www. students.ubc.ca/go/singleparents or contact SPOC via email at [email protected]. Access & Diversity also provides support and information about resources for single parents, including the publication, “The Single Parents Resource Guide.” Visit the Access & Diversity website at www.students.ubc.ca/access or email [email protected]. Parents’ rights & responsibilities Laws about the rights and responsibilities of parents in BC and in Canada may be different from those in your home country. Be sure to read Caring for Children: Parents’ Rights and Responsibilities, a booklet published in several languages by the People’s Law School. Visit www.publiclegaled.bc.ca. RESOURCES FOR PARENTS • Attend a parenting support group by a community organization such as MOSAIC (www.mosaicbc.com). 83 INFORMATION FOR FAMILIES Caring for children far from extended family support systems can be an isolating experience. There are a number of ways to reach out and receive support as a parent. • Attend a class or activity at a community centre or community organization with your child and other parents. Life After UBC It’s not always easy to go home! Start to prepare before you leave UBC. UBC wants to hear from you! Stay in touch after graduation through Alumni Affairs. 84 INTERNATIONAL STUDENT HANDBOOK 2010/11 Re-entry transition If you’re going home, you’ll probably look forward to seeing friends, family, and familiar faces. It is very common to go through a period of transition upon your return home, which is sometimes referred to as “re-entry shock.” For some people, readjusting to their home culture can be even more challenging than the initial adjustment to the host culture. Fortunately, you can take steps to make your transition a smooth one. BEFORE YOU RETURN HOME • Write or talk to friends about your experiences abroad. This will help you recognize and hold onto what you have learned and how you have changed. • Plan for life after graduation by taking part in events and services offered by Career Services (see p. 46) • Prepare for your departure: Say proper goodbyes and celebrate your departure with friends and colleagues. This will help you cement relationships and show appreciation for their hospitality. • Plan for the details of your return home, including living arrangements, finances, career, and academic plans. Imagine what it might be like to be home and start looking forward to seeing familiar faces and sights. Be patient and remember that most students reap great benefits from international study, despite the challenge of returning home. The experiences you have had abroad will be with you for a lifetime, so take time to integrate them into your life now. UBC Alumni Affairs When you graduate, you join more than 250,000 other alumni who are making global citizenship the hallmark of a UBC education. The Alumni Affairs office maintains active networks in countries around the world, so you can find a UBC network waiting for you wherever you land after graduation. Learn about what’s happening at UBC and with our global alumni networks through our online newsletter, The Grad Gazette, the award-winning Trek Magazine, or follow us on Twitter (twitter. com/ubcalumni), like our Facebook page (facebook.com/ubcalumni) or join our LinkedIn group. Update your contact information, so you will be able to stay in touch. Visit www.alumni. ubc.ca for more information. Staying in Canada If you are interested in staying in Canada after you complete your studies, you have many options. • UBC Career Services (p. 46) and the Hari B. Varshney Business Career Centre in the Sauder School of Business (sauder.ubc.ca/For_Students) offer many services to help students find career opportunities in Canada. • International Student Development offers workshops and advising on the post-graduation work permit and information sessions on permanent residence opportunities such as the Provincial Nominee Program (p. 44) and the Canada Experience Class (p. 44). AFTER YOU RETURN HOME Returning home can be a time of reunion and celebration, but also of great loneliness. Your friends’ and family’s interest in your stories from abroad may fade long before you tire of telling them. It may be difficult to explain the sights you saw and the feelings you had while abroad, even if your listeners are sympathetic. Alumni Affairs sponsors many alumni events in Canadian cities that allow you to network and make new friends. LIFE AFTER UBC You may not notice how much you have changed until you return home and suddenly find you do not fit into your old life as easily as you had expected. You may find that your values, ideas, preferences, and habits have changed during your time abroad. Perhaps you have become more socially outgoing, picked up new slang, or changed your political views while in Canada. Finding people who understand your experience and share your new interests may help you feel more at home. UBC Alumni Affairs (below) is a great way to meet people in your region who have shared a UBC experience. If you feel discouraged or frustrated when you return, remember that these feelings are normal and will diminish as you adjust to life at home. 85 HANDBOOK ACRONYMS AMS ATM Alma Mater Society BMO CIBC Bank of Montreal CIC Citizenship and Immigration Canada CIDA Canadian International Development Agency CRA Canada Revenue Agency CWL DFAIT Campus-Wide Login Automated Teller Machine ISIC International Student Identity Card LGBQTTI Canadian Imperial Bank of Commerce Lesbian, gay, bisexual, queer, transgender, two-spirit, or intersex LMO LPI Labour Market Opinion MSP MSRC Medical Services Plan Department of Foreign Affairs and International Trade PBL PDA problem-based learning DRC Disability Resource Centre PNP ELI Provincial Nominee Program English Language Institute Provincial Sales Tax GP General practitioner (of medicine) PST RA GSS Graduate Student Society RCMP Royal Canadian Mounted Police GST HI ICBC Goods and Services Tax SIN Social Insurance Number SRC Student Recreation Centre iMED SSC SUB TA TACS Student Service Centre Health insurance for new international students (first three months) TAG Centre for Teaching and Academic Growth TRV Temporary Resident Visa Hostelling International Insurance Corporation of British Columbia IPA International Peer Advisor ISA International Students Association or International Student Advisor Language Proficiency Index Mathematics & Statistics Resource Centre personal digital assistant Research assistant or Residence Advisor Student Union Building Teaching assistant Tax Assistance Clinics for Students 86 INTERNATIONAL STUDENT HANDBOOK 2009/10 THE BEST OF UBC A list for students, by students! Best campus events Best lunches • Storm the Wall • Clubs Days • Day of the Longboat • SUB Movies • Grad Nooners • GALA • Job Fairs • Firstweek concert • Anything with free food • Student Leadership Conference • The Delly • The Honour Roll • Bernoulli’s Bagels • Snack Attack • The Moon • Pacific Spirit Cafeteria • Pendulum • Koerner’s Pub • International Village Best hideouts in the rain Best ways to get involved • I. House • Aquatics Centre • Buchanan A200 Lounge • Asian Centre • Irving K. Barber Learning Centre • Koerner Library • Koerner’s Pub • Forestry Atrium • Starbucks • Tim Hortons • Rez lounges • SUB • MASS in Buchanan D Block • Global Lounge in Marine Drive residence • Centre for Student Involvement in Brock Hall • Join a club • Intramural teams • Department councils • Undergraduate societies • Orientation programs (such as Imagine UBC and GALA) • Volunteer for the AMS or GSS • Attend class • Get a job on campus • Volunteer at the UBC Hospital • Peer Programs Best study tips Best ways to earn cash • Make a friend in class in case you’re sick • Take excellent notes • Balance work and play • Ask for help from a teaching assistant • Keep up on your reading • Don’t procrastinate! • Be involved in discussions • Ask questions • Use The Learning Commons • Join Safewalk • Be a residence advisor • Work in a cafeteria • Become a TA • Be an intramurals referee • Do student surveys • Participate in psych experiments • Apply for Work Learn Best ways to relax • Koerner Library • Hugh Dempster Pavilion • Nitobe Memorial Garden • Irving K. Barber Learning Centre • David Lam Library • Rez carrels • Forestry Building • Woodward/IRC • Buchanan D • Asian Library • Walking in Pacific Spirit Park • Walking at Tower Beach • SUB Movies • Going for a swim • Taking a class or working out at the SRC • Sitting in the rez lounge • Visiting the Rose Garden • Biking around campus/English Bay area • Using the steam room/sauna/ whirlpool in the Aquatics Centre • Visiting the Museum of Anthropology Best on-campus sales • SUB concourse fairs • Faculty book sales • The Outpost clearance sales • Department bake sales • UBC Bookstore sales • Discount bookstore in University Village Best places to study Best desserts • UBC cinnamon buns • UBC Ponderosa cake • The Delly Nanaimo bars • Pendulum lemon squares • Blue Chip cookies • Department bake sales • Tim Hortons donuts 87 Index A academic year 15 Access & Diversity 73 advisors 10, 17 alcohol 79 Alma Mater Society (AMS) 12, 13, 17, 24, 47 alternative medicine 60 Alumni Affairs 46, 85, 86 AMS See Alma Mater Society (AMS) AMS/GSS Health & Dental Plan 55, 59 Aquatic Centre 70, 71 Arts, Faculty of, inside front cover Ask Me @ UBC 11, 12 assault 13, 79 assignments 19 athletics 69 B banking 49, 50 BCID 80 BC Provincial Nominee Program (PNP) 44 BirdCoop Gym 70 blue light phones 79 bookstore 50, 78 C cable TV 26 Campus-Wide Login (CWL) 15, 16 Campus Security 76, 78 Canada Revenue Agency (CRA) 52 Canadian Experience Class 44 CareCard 58 Career Services 46, 47, 85 Centre for Student Involvement 69 chaplains 65, 66 childcare 82 children 81–83 CIC See Citizenship and Immigration Canada (CIC) Citizenship and Immigration Canada (CIC) 31, 33, 35, 39, 44, 45, 83 clubs 12, 13, 64, 68 Commerce, Faculty of, inside front cover computer facilities 16 co-op work permit 42 counselling 63, 64, 79 cultural transition 61, 62, 68 CWL See Campus-Wide Login (CWL) cycling 28–29 D disabilities 28, 73, 75 discrimination 73–75 diversity 13, 26, 73, 76 driver’s licence 29 driving 29, 30 drugs 79, 80 E Education, Faculty of inside front cover electricity 25, 26 English Language Institute (ELI) 17 email 15 employment 10, 11, 39, 41, 42, 43, 44, 45, 52 English language classes 11 Enrolment Services 11, 12 Equity Ambassadors 47 Equity Office 73, 75, 76 essays 19 exams 13, 17, 19, 20 exchange See Go Global F families 36, 57, 81–83 fees 5, 17, 28, 59 financial assistance 49 First Nations House of Learning 13 Firstweek 8, 13 Forestry, Faculty of, inside front cover G GALA – International Orientation 7, 8, 47 Global Lounge 69 Go Global 10, 18, 28, 53, 55, 57, 59, 62, inside front cover grades 18–20 Graduate Student Orientation 8 Graduate Student Society (GSS) 13, 54, 55, 59, 68, 76 Graduate Studies, Faculty of 12, inside front cover GSS See Graduate Student Society (GSS) GST 51–53 88 INTERNATIONAL STUDENT HANDBOOK 2010/11 H harassment 73, 74, 75, 76 health care 54 health insurance 54–59 homesickness 22 housing 21–26 housing, off-campus 23–26 human rights 75 LMO See Labour Market Opinion LPI See Language Proficiency Index (LPI) M Medical Services Plan (MSP) 54–60 medicine 60 MSP See Medical Services Plan (MSP) myUBC 15 I N ICBC See Insurance Corporation of British Columbia (ICBC) Imagine UBC 8 iMED 10, 54–60 immigration 11, 31–36 implied status 33 income tax 48, 49, 52, 53 Individual Tax Number (ITN) 52 Insurance Corporation of British Columbia (ICBC) 29 International House (I. House) 10, 11, 37 International Peer Program 10–12, 37 International Student Advisors 10, 73 International Student Development 10, 73, inside front cover International Student Recruitment, inside front cover International Students Association 13, 37 Internet 15, 16, 22, 25, 26 internships 42, 47 NAFTA work permit 44 New Student Registration & Orientation Guide 15 O off-campus work 39–42 off-campus work permit 35, 40–43 Office of the Ombudsperson for Students 74 on-campus work 39 orientation 5, 7, 8, 47, 68, 74, 80 P Joint Academic Programs 10, inside front cover parents 81–83 parking 25, 29, 30 passport 32–37, 49 phones 6, 22, 24, 25, 78 plagiarism 14, 20 PNP See Provincial Nominee Program (PNP) police 20, 29–30, 75, 78 post-graduation work permit 42–44 post office 6, 32, 50 professors 10, 20, 68 Provincial Nominee Program (PNP) 44 public transit 28 K R Korea University 10, inside front cover recreation 69, 70 registration 10, 15, 16 renting 24, 25 Rentsline, AMS 13, 24 research skills 14 residence see Housing Ritsumeikan University 10, inside front cover Royal Canadian Mounted Police (RCMP) 37 J L 89 INDEX Labour Market Opinion (LMO) 44 labs 18 Land & Food Systems, Faculty of, inside front cover language classes 16 Language Proficiency Index (LPI) 16 laundry 25, 26 Learning Commons, The 14, 17–19 lectures 18, 20 S safety 10, 77–79 Safewalk 13, 78 Sauder School of Business, See Commerce, Faculty of scholarships 49, 52 Science, Faculty of, inside front cover Service Canada 43 shopping 48, 50, 51 SIN See Social Insurance Number (SIN) Social Insurance Number (SIN) 44, 45, 52 Speakeasy 13, 47, 64 sports 30, 68–70 SSC See Student Service Centre (SSC) student fees See fees Student Health Service 60 Student Recreation Centre (SRC) 70 Student Service Centre (SSC) 5, 15, 20 Student Union Building (SUB) 12, 50, 65, 66, 68, 70 study permit 32–37, 39, 40–45 study skills 17 SUB See Student Union Building (SUB) Urgent Care Centre 60 US visa 35 V Vancouver 7, 23–25, 30, 50–52, 68, 70, 71, 82, 83 visitor record 32, 35, 36, 83 volunteer 39, 46–47, 69, 70 W Wellness Centre 47, 60, 65, 79 working holiday visa 43 work, off-campus See off-campus work work, on-campus See on-campus work Work Learn 39, 49 work permit 35, 36, 39–45 Writing 098 16 Writing Centre 14, 16 T TA See Teaching Assistants (TAs) taxes 51–53 Teaching Assistants (TAs) 12 Tec de Monterrey 10, inside front cover telephone See phones Temporary Resident Visa (TRV) 32–367, 43 Tenant Survival Guide 25 Thunderbird Stadium and Park 70 transit See public transit TransLink See public transit transportation See public transit TREK 28, 29 tri-mentoring programs 46 TRV See Temporary Resident Visa (TRV) tuition 13, 17, 49, 57, 59 tutorials 15, 17, 18 tutoring 17 U UBC Bookstore 28, 45, 51 UBCcard 5, 15, 49 UBC Learning Exchange 47 U-Pass 5, 28 90 INTERNATIONAL STUDENT HANDBOOK 2010/11 NOTES 91 92 INTERNATIONAL STUDENT HANDBOOK 2010/11 NOTES 93 94 INTERNATIONAL STUDENT HANDBOOK 2010/11 NOTES 95 96 INTERNATIONAL STUDENT HANDBOOK 2010/11 99 480 44 84 480 or Blvd 5 km 43 Blvd 84 99 SW Ma rine Broadway 10th Ave Ferguson Rd 41st Ave 480 16th Ave 43 Vancouver International Airport Driv e Pacific Spirit Regional Park University 44 99 480 98 480 98 99 7 to Tsawwassen 99 Richmond r 43 Hastings Rive s er Fra SE Marine Dr 49th Ave Queen Elizabeth Park 12th Ave Van Dusen Botanical Gardens 99 Granville Island Downtown 1A y lle Va Nanaimo St to Delta 1A Grandview Hwy Broadway 1st Ave PNE nn Ly Dol 91A 91 1 7A Marine Way Marine Dr Imperial St Central Park Canada Way 7 wy larton H Burnaby Lake W ay Buntzen Lake 1 River to Surrey, Langley, Abbotsford 99A s er Fra 7 to Port Moody, Coquitlam, Pitt Meadows, Maple Ridge, Mission Ga g la rd i SFU Burnaby Mountain Park Belcarra Regional Park Belcarra New Westminster Deer Lake Burnaby Deep Cove Mt. Seymour ay W For more information, visit www.translink.bc.ca Skytrain 98 43 Express Buses ll nce UBC ha Dunbar St 44 Kits Beach GM Place Jericho BC Place Vanier Beach Stadium Park 98 Science 4th Ave 84 World Burrard St Locarno Beach Arbutus St Spanish Banks Beach Stanley Park Oak St VANCOUVER & SUBURBS Fraser St to Whistler North Vancouver Knight St Ambleside Park 1 Main St C r Rupert St Ma rine D Kerr St West Vancouver Cambie St Boundary Rd Lighthouse Park Victoria Dr Rd Willingdon Ave Grouse Mountain Royal Oak Ave Cypress Mountain Granville St da No.3 Rd na No.6 Rd Ca Strait of Geo ia rg INTERNATIONAL STUDENT DEVELOPMENT The University of British Columbia 1783 West Mall, Vancouver, BC Canada V6T 1Z2 Phone: 604.822.5021 Fax: 604.822.5099 Email: [email protected] Printed on 100% post-consumer recycled paper. By choosing 100% post-consumer recycled fibre instead of virgin paper for this handbook, we saved: The official version of this handbook will be updated on the web: www.students.ubc.ca/international • 13 million BTU of energy Twelfth edition, August 2010 • 42 fully grown trees • 531 kilograms of solid waste • 73,377 litres of water • 1,814 kilograms of greenhouse gases