Issue 16 - The smart Club

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thesmartclub ltd … a decade of dedication. 2000 to 2010
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www.thesmartclub.com
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‘4site’ : Issue 16
September 2010
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September 2010
Welcome
Welcome to Issue 16 of our ‘4site’ international
smart magazine in this, our very special 10th
Anniversary year.
It was clear earlier this year that the middle of
2010 would see a huge amount of ‘smart’ activity
following the Hambach, smartville trip in May.
The awesome ‘smart times 2010’ event took
place in Kaprun and Zell-am-See in Austria was
held at the end of August - only days later saw
the UK host The smart Festival at MercedesBenz World, Brooklands.
In this quarter’s issue of ‘4site:
Club News
How to join thesmartclub
Our Membership Card
Park & Go
Event Review
smart times 2010
The smart Festival
Features
Of course, you can find reviews and pictures
from both these massive smart gatherings in this
issue of ‘4site’ and I’d like to take this opportunity
to personally thank everyone involved ‘behind
the scenes’ for making these two events so
successful.
2010 is not over yet and a number of more local
Events are taking place throughout the rest of
the year and Issue 17 of ‘4site’ will carry a review
of these in addition to a look forward to what’s
happening in an even busier 2011.
Within thesmartclub, we continue to develop a
range of new services and partnerships.
Although slightly later than planned, we are
bringing you a range of official smart products
via thesmartclub Shop complimenting the
smartware and BRABUS products we already
offer – remember that our Membership card
holding members benefit from a superb 7.5%
discount on virtually all the products in our
Shop! This really does bring you great products
at amazing prices.
Facebook – Tech Talk
Homage to the Roadster
Stuck for something to say
Website changes
Mods & Maintenance
Clutch Actuator (Roadster)
Motorsport
Local Meetings
smart Community
Dealership News
smart of Derby
smart South West
smart Brentford
smart of Lincoln
smart Brooklands
smart jamboree
smart Saarbrucken
News from Hambach
News from smart
Submit an Article
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Advertisers
We have also been working hard behind the
scenes and we are delighted to announce our
formal association with smarts4youRacing Ltd.
This organisation launches the UK’s first race car
series for fortwos as part of the 2011 Brit Car
series and you can find more information about
this on page 20 of this issue.
As ever, my thanks to you for your continued
support of thesmartclub.
Al Young
Chairman & Managing Director
thesmartclub ltd
thesmartclub ltd …
a decade of dedication. 2000 to 2010
Daimler Insurance Services Ltd
Digitec Ltd
4two Cup Race Series
Pure smart
S2smarts
smart Birmingham
smart of Croydon
smart Car Specialist
smart Car Superstore
smart Manchester
smart of Wolverhampton
smart Tow
Spartan Wheel Rim Protector
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September 2010
Club News
How to join thesmartclub
Joining thesmartclub could not be easier and we
have a number of options available to you.
Online
If you have access to the internet, simply log on
to our web site at www.thesmartclub.com and
click the ‘Join the Club’ menu option. Here you
will find two options, one giving web only
access, the other giving you web access plus
four copies of ‘4site’ and a Privilege Card!!
Offline (postal)
We are very aware that many people do not
have regular access to internet services and, as
such, we offer an ‘offline’ membership service.
You receive a copy of ‘4site’ delivered to your
door each quarter, Event information and
application forms by post and automatic
entitlement to our ‘Privilege Card’. Of course
you also benefit from full telephone and fax
support. Simply write to us at:
NEW: Members of thesmartclub can save
Money on Airport Car Parking by booking with
Park and Go
You can make savings of up to 60%, compared
to the drive-up rates, when you pre-book your
airport car parking online with Park and Go.
You can use the secure online booking facility to
pre-book your parking at over 70 car parks at all
major airports across the UK. When your
booking is complete you will receive easy to
follow directions via email straight away.
thesmartclub members who hold thesmartclub
Privilege Card can save a further 10% off the
cost of their airport car parking by entering a
discount code when making a booking.
Contact thesmartclub for full details!
thesmartclub ltd, PO Box 28549
Edinburgh, EH4 5WB, UK
Our Membership Card – smart saving!
Now in its 7th year, our ‘Privilege Card’
continues to go from strength to strength
bringing you discounts on servicing and parts
from multiple smart centres in addition to
significant
discounts
from
third
party
organisations. Plus you receive discounted
pricing in thesmartclub’s Online Store and, better
still, benefit from significant discounts on our
Major Events prices.
Full Membership of thesmartclub includes a
Privilege Card as part of the ‘Pack’ and we also
have a number of UK smart Dealerships
providing Membership Packs with every new and
used car purchased – contact thesmartclub for
more details!
Page 4
September 2010
number of licensed food and drink areas within
the main marquee. This provided a perfect and
relaxing start prior to the launch party.
2010 Event Review
smart times 2010
Kaprun / Zell am See
Wow … following the huge success of smart
times 2009, the 2010 Event in Kaprun and Zell
am see in Austria had a lot to live up to!
The pre event publicity was superb and, as you
will have seen from our earlier issues of ‘4site’
magazine, regular communications, news
bulletins, the vast range of details via smart’s
social media site at ‘www.my-smart.com’ and via
the smart times Facebook site, it meant
expectations were high … very high …
Although the ‘full’ event started on Friday 20th
August, there were even a few days of ‘pre event’
activities including tours and cocktail parties for
those enthusiasts arriving early.
Arriving at the Zell am See venue on the Friday,
we were met with impeccable organisation, a
much improved layout (from 2009) and beautifully
positioned marquees, trading areas and an
impressive outside stage.
The venue was already buzzing and we soon met
up with our friends from smarts4youracing ltd and
a number of ‘well known’ friends and colleagues
from across Europe.
Following an impressively slick Registration
process we browsed the various Trader
marquees as hundreds of smart cars and
enthusiasts began to arrive in advance of the
evening’s launch celebrations. smart laid on test
drives of the impressive electric fortwo whilst the
European Mobile Media Association (EMMA)
started to check in the large number of
competition entrants (performance, in car
entertainment and more).
A great line up of music, information followed at
the launch party preceded by the big build up to
the unveiling of the new fortwo.
The music and dancing carried on into the early
hours before it was time to return to the hotel
for a well deserved rest ahead of the first FULL
day of smart times 2010 activities.
Saturday morning was a beautifully sunny day
with temperatures climbing up to 32C with
hundreds of cars arriving for the start of the
main driving attraction, the ‘corso’.
Yet again, organisation was impeccable and
despite the increased area allocated for the
cars lining up for the start, the numbers of cars
arriving soon saw lanes and lanes of cars
stretching and looping around the main airfield
area.
Seeing so many enthusiasts from so
many countries all lining up hundreds smarts
(fortwos, Roadsters, crossblades and forfours)
is almost a unique experience.
Owners
cleaning and polishing panels and sharing
news and experiences of their journey to the
magnificent start venue.
Food and drink was available all day from a
Page 5
September 2010
2010 Event Review
Throughout the build up, our ever enthusiastic
compeer ‘Werner Sejka’ not only kept everyone
informed and entertained but also introduced the
“Tyrolean Angels Cheerleaders”.
Following an impressive display of dance,
gymnastics and some death defying human
pyramid building (!) the girls lined up to launch
the start of the 2010 official corso around the lake
at Zell am See and surrounding countryside.
Over 600 cars left the airfield to start the tour –
Austrian police having closed all road junctions
en route to ensure a seamless and delay free
journey to the halfway halt where water and
refreshments were handed out to everyone as
they arrived. The return journey took participants
through the beautiful Austrian countryside back
down to the lake and from there back to the
airfield. The good weather, stunning scenery and
closed road sections ensured a flawless corso
from start to finish and meant everyone had time
to grab some lunch within the main marquees.
All this in advance of the afternoon activities and
browsing of the many trade stands offering some
spectacular smart parts and accessories
During the corso, the Tyrolean Angel
Cheerleaders managed a quick change of
clothing to get ready for their attempt to set a
new official World Record by squeezing more
than 15 people in a fortwo. Mid afternoon the
car was moved into place and the girls
commenced a military style series of
manoeuvres to start loading themselves into
the car – not an easy (or comfortable) task
given the blazing sun and high temperatures …
It was hugely impressive to watch and with 7
girls already in the car, no seats had yet been
occupied ….. but could 8 or 9 more people
really fit into the car?
With 15 girls eventually in the car the current
World Record was met but there needed to be
one more girl in to achieve their goal – after a
considerable amount of shuffling, 16 people
were eventually in the car. Was that it? No ..
the Regulations stated that the doors and
windows had to be closed and then the car had
to be driven a few meters down the track. This
was a real challenge as the ignition key had to
be turned, gear engaged and the car driven off.
It was a tense moment – 16 girls in the car but
could they find the key and start the car …. It
took a further 8 minutes for a number of
intricate moves to be carried out in the car all
under the watchful eyes of independent
observers before the car burst into life and
drove 10 meters down the track. They had
done it! An official Guinness World Record
achieved – 16 people in a smart fortwo!
Our congratulations to the whole team involved
for a superb new World Record!
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September 2010
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September 2010
2010 Event Review
Competition Categories run by EMMA.
The afternoon continued with a number of
activities and non stop music, entertainment and
opportunities to test drive the new electric drive
fortwo. But, far from winding down as the day
progressed, people started to build up to the
smart times party at the impressive Kaprun castle
later that evening.
After a late night, Sunday morning was again a
beautiful sunny day back at the airfield venue
with test drives, music and a range of activities
and attractions prior to the closure of smart
times 2010 and the prospect of a new country
and new venue for 2011.
The castle again provided an ideal venue for the
evening’s activities however we had all been
promised a very special announcement at the
start of the evening’s celebrations. An amazing
sound and light show started with the castle walls
providing an ideal screen for multiple images
accompanied by a soundtrack that reverberated
around the arena. Video showed the last 10
years of smart times events. Some superb
memories and all leading up to the big
announcement for 2011. The music built up,
flags for European countries appeared on the
walls, images of fortwos zoomed around the
castle ramparts and eventually, three streams of
bright light in green, white and red swept around
the walls followed by the image of a fortwo
bursting through the walls covered in the Italian
flag! After 10 years in Austria, smart times will
start its European journey by moving across the
Austrian border to Riccione, Italy in 2011.
The evening continued with multiple rooms within
Kaprun castle hosting a number of individual
discos and music throughout the night preceded
by the presentation of prizes to the winners of the
There can be no doubt that smart times 2010
was THE best smart times yet.
With
enthusiasts from 20 countries and 26 smart
clubs including smart club Deutschland e.V. ,
smart club Niedersachsen e.V., smart club-HH,
smart-forum.it, smart club france, smartclub.be,
smartmania.gr,
smart
club
Bayern,
vivilasmart.it, smartistas (Portugal), smart club
Roma,
smartmembers.ch,
smart
club
Tschechien, smart club Poland, Danmark smart
klub, smarties (Deutschland), smart roadster
club (Italien), smart club Österreich, RMS
(Deutschland), rhein-ruhr smarts, neurosmart
club italia, smarte Münchner, smartforum.nl,
smart-ruhrgebiet.de, smartklub.hu and of
course, thesmartclub ltd.
Our thanks go to Daniel Nussbaum and our
friends and colleagues in both smart Stuttgart
and in smart Austria for such a great Event. To
the superb team at Lautstark in Vienna
including Christian Kohler and the amazing Dr
Francesca Guidetti who coordinated the entire
2010 programme. Our thanks also to Barbara
and Nadine Pippan for their support and
assistance over the weekend and to Isabella
Andric for her invaluable help, cooperation and
work during the event and on the mysmart.com web site prior to and following the
2010 event.
The smart times concept was launched 10
years ago in Austria and quickly grew over the
years from a local smart Austria event to
become the annual primary event for smart car
owners and enthusiasts across Europe and
beyond. The move to Riccione, Italy in 2011
sees what we are sure is the start of a new
dimension to smart times events attracting
even more enthusiasts to share smart
experiences. thesmartclub will, of course, be in
Riccione and we will be working closely with
the organisational teams across Europe to
bring you the latest information and plans.
Meantime our sincere thanks to all involved in
Austria for all their help and success over the
past 10 years in making smart times what it has
become today.
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September 2010
The smart Festival
The smart Festival 2010 on 4th September not
only attracted clear skies and sunshine, it also
brought a huge number of smart car enthusiasts
and members of the public, some new to the
smart brand, to Mercedes Benz World, UK for a
day of entertainment and activities.
Festivities started at 10am with a superb display
by the ‘smart arrows’ team sharing panel paint
and some ‘near misses’ as they performed an
impressive series of synchronised moves in front
of the main Mercedes-Benz World complex. It
was a display of impeccable timing and driving
skills. No sooner had the performance area
cleared than a set of goal posts were put in
place and a ‘World Cp’ style football competition
was launched – the teams being ‘English’ smarts
on one side versus the rest of the world.
It was tense match with England ahead by one
goal at half time and seeing England eventually
winning the match despite having a ‘car’ sent off
in the second half … and yes, there was some
questionable refereeing!
Great fun and
genuinely exciting for the hundreds of spectators
surrounding the main display area.
Of course, having Mercedes-Benz World as the
main venue meant space for activities
inside the building including the ‘smart studio’
where guests sat in a smart and sang their
chosen song to a backing track which was then
available to take away on CD.
A virtual
electronic graffiti wall allowed for those with
creative flair to ‘spray’ with electronic cans on to
a large screen whist a display of smart cars
demonstrated the development and history of the
cars from concept through to the present day.
The latest range of smart clothing was put on
show, not in a static display but by way of a
fashion show with superb audience participation
voting for their favourite clothing and accessory
range. That audience participation continued
during an innovative musical segment early in
the afternoon where over 100 people equipped
themselves with plastic tubing to accompany an
energetic piece of synchronised rhythmic music!
The main grass strip next to the display areas
had again been set aside for a number of third
party traders and a wide range of food outlets
serving a variety of hold or cold food and drinks.
Better still, everyone arriving at the event
received a free ‘goodie bag’ on entry containing
food and drink vouchers that could be used to
partially or fully offset the cost of these
refreshments.
As the afternoon progressed, the temperature
continued to rise and it was great to see some of
the event staff handing out free small bottles of
sun-screen lotion for both adults and children!
Page 9
September 2010
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September 2010
TECH TALK
The annual competition categories for ‘Best
Kept’, Most Modified’ and Best Dressed’ were
well supported and attracted considerable
interest with voting in each category being carried
out by those attending the event. Star of the
afternoon was none other than Lewis Hamilton
who had kindly agreed to participate in the prize
giving ceremony in advance of him participating
in the Mercedes-Benz Driving Academy later that
day. It was a real honour to have Lewis involve
himself so proactively and so enthusiastically in
the smart Festival that day.
Following the first ‘Tech Talk’ session on June
1st where thesmartclub was privileged hold a
two hour session on the subject of “smart
Motorsport – Safety & Performance”, we were
delighted to see three further sessions taking
place. The thing that makes these following
sessions so special was the in depth
knowledge and expertise offered by each of the
guest presenters making this international
online session so interactive and informative.
June 29th featured the talents and knowledge of
Mike Northeast from Sasho smart car Specialist
(UK) on the subject of “smart car engines,
tuning, faults and repairs”. This organisation
has some of the best experience and in depth
knowledge of smart engines and it was a great
session in which to participate.
July 13th saw Pitt Moos, one of Daimler AG’s
experts on the smart fortwo electric drive,
discussing the car’s development, environment
and future initiatives. Pitt’s regularly available
via the social media sites and has an enviable
knowledge of the product and car’s background
As with all previous major events (smart
Festivals, Destination Brooklands and the earlier
London to Brighton events) it is a testament to
the support of Mercedes-Benz UK and smart that
admission to this year’s event continued to be
FREE of charge to all attendees.
In the current economic climate it was not only
encouraging to see such a high attendance from
across UK and parts of Europe, but the fact that
this event could again be provided to all attending
on a ‘no charge’ admission basis is a real benefit.
Our thanks go to all the Traders present, to Jane
Robertson and the entire team at smart for a
superb day, to Laura and Lorraine and her team
for all the logistics, to all at Mercedes-Benz World
and to Steve Deeks and Andrew Coley for the
great commentary throughout the day.
Then, just prior to the smart times 2010 Event,
a Tech Talk session was held on August 10th
with Thomas Binder, designer from Daimler
AG, who described the work of a designer from
the sketch to the final car. This was again a
fascinating insight into the challenges a car
designer faces.
With online participation from smart owners and
enthusiasts from across the world the two hour
online sessions are filled ‘end to end’ with
debate from the minute each session starts.
These ‘Tech Talk’ sessions have been very
well received and our continued thanks goes to
Isabella Andric and the smart times’ team for
their support and development of this initiative.
To find out more about the above Tech Talk
sessions, access the smart times Facebook
page at:
Page 11
http://www.facebook.com/smarttimes
September 2010
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September 2010
Features
Stuck for something to say?
A homage
to the smart Roadster
Bernhard Reichel has produced what has to be
the definitive, collector’s book about the smart
Roadster.
Currently only available in German, this superb
hardback book covers the launch, development
and all models of the smart Roadster including
the BRABUS V6 bi-turbo development. This is no
ordinary book however – outstanding high quality
full colour images supplement beautifully
descriptive text that covers every aspect of the
smart Roadster.
The book takes you on a journey from the
external aspects of the car, the internal
developments, engine and functionality.
In
addition, every model and every variant of the
Roadster is covered in this 172 page book.
For those people attending smart times 2010, you
may have been lucky enough to have grabbed a
special smart times limited edition signed book of
which only 300 were produced!
We believe that this is probably the best, most
definitive book currently available about the smart
Roadster and we equally believe that there will be
sufficient interest and demand for the publishers
to produce a version in English for the UK, North
American and other geographies. If you have a
smart Roadster, this is a book for your collection
– if you do not have a smart Roadster, it’s a
superbly collectable book to acquire simply to
add to your smart collection.
Find out more at www.hollinek.at, email
[email protected] or phone +43-223-167365
Following the amazing attendance at the 2010
smart Festival and the equally huge number of
visitors to thesmartclub marquee, we were
delighted to see the popularity of our four
different ‘in car’ stickers for you and your smart.
Each of these stickers is designed to be
displayed on the inside of your windscreen,
rear window or any other glass surface and are
easy to apply and remove.
Stickers measure 50mm high and are 250mm
wide and are priced at £2.99 each (2,99 GBP)
plus postage and packing. They will be
available in our Online Shop mid October 2010
or are available now by calling thesmartclub on
+44-845-299-0332.
Continuing to be
“the place for all things smart“TM
Just over ten years ago, thesmartclub launched
its first MessageBoard Forum to cater for the
needs and discussion requirements of a
handful of UK smart owning enthusiasts. Since
then, our online services have grown
exponentially and we now serve Members and
enthusiasts in 52 countries around the world.
October 2010 sees the first of a number of
major changes to our web site bringing you a
crisper, easier web site but still packed with
information and access to official smart news,
cars,
Dealership
offers
and
Member
information. Plus we’ll have more details on
international events and some great offers from
our Online Shop.
Page 13
September 2010
Mods & Maintenance!
Roadster – Inside the clutch actuator
Content and images courtesy of FQ101
Most people are aware of what the actuator does,
but few are aware of how it actually works. In this
article, our colleagues at FQ101 demystify the
inner workings of this key component in your car.
The principle of the actuator is to automatically
push the clutch release arm (and hence clutch) to
remove drive from the engine to the gearbox.
This action is simply taking the place of a clutch
cable and your foot in a conventional setup.
The actuator motor is held on with 2x T30 torx
bolts. These will be held on extremely tight as the
actuator is typically a non-serviceable item.
Once these have been removed, you need to
release the locating bracket by pushing up, and
pulling the locating lug out. Again, this will be on
very tight.
When adjusting the clutch, the Star (and
Winstar) machines have the ability to adjust the
position of the actuator by decimals of a
millimeter. This is achieved by utilising a series
of tiny steps in the gear on the end of the motor
shaft as you can see from this close up image:
The motor itself is a simple DC motor with the
coils on the rotor and permanent magnets on
the stator. If you are only servicing your
actuator, do not attempt to take the motor
apart. This is just to show you what it looks like
inside.
The actuator motor is now free. You will have to
use a bit of force to remove it from the actuator
case.
You can see the helical gear on the end of the
motor shaft gives uniform and consistent control
over the actuator movement.
Page 14
September 2010
The actuator pin is secured on a simple ball joint
which will remove by pulling hard. You can see
the reason for this is to take up and small
deviations in the path due to the arc angle taken
by the actuator cog.
A new actuator can be ordered from your smart
dealer under with the following part number:
SQ000 3226 V016 0000 00.
However, they are around 200 GBP new, so
make sure it has failed before you hand over
your hard earned cash!
Under the cover, you will see the internal
workings of the actuator. The following picture
shows the actuator parked in the 'engaged'
position.
The pin is retracted fully so it is not pushing on
the clutch release arm. The clutch will be
engaged as a result.
Looking inside, you can see the ball joint socket.
If your actuator has become lethargic in
operation, flood this with grease.
The worm gear on the end of the actuator motor
connects into an arc gear mounted in the main
unit. This pivots on an axis creating the linear
movement. If servicing the actuator, flood this
area with grease as well.
WARNING: The next steps show you the inside
of the actuator assembly. If your actuator does
not work following a simple service, it is likely that
you need a new actuator. We do not advise
opening the actuator assembly as the internal
return spring is under high compression.
Certainly do not attempt to refit an actuator once
the cover has been removed.
Due to the position of the arc gear, the actuator
spring is fully compressed, but the force is
acting towards the arc gear pivot point. As a
result, the arc gear cannot rotate and the
actuator is stable.
Upon changing gear, the actuator motor will
begin to rotate. The arc gear will start to turn
around its pivot point. The pin will start to move
out linearly.
As the arc gear turns, the force of the actuator
spring no longer acting towards the arc pivot
point and it can assist in turning the arc gear.
This is useful as the motor alone does not have
enough force to push the clutch release arm.
Page 15
September 2010
Smart way to visit the Festival!
For the fifth year in succession, smart of
Wolverhampton invited some of their customers
to join them to form a convoy of smarts to travel
down to Mercedes-Benz World, Brooklands, for
this year’s smart festival. As in previous years, it
was an early start for the intrepid travellers. They
met at smart of Wolverhampton at 7.30am on the
Saturday morning, to be greeted by the
Wolverhampton team bearing mugs of tea and
bacon
sandwiches.
Then it was into their
smart cars to form the
convoy before heading
south.
Smart of
Wolverhampton
General Manager was delighted with the
convoy. “It makes a real day of it, and we
certainly turn a few heads on the motorway!
Many of our customers return for this event
each year, and our staff give up their weekend
to take part”
Page 16
September 2010
Page 17
September 2010
If you understand moments, you can see the
actuator motor is positioned further away from
the arc pivot point than the spring. This allows
the motor to overcome the force of the spring
when returning the actuator to the 'engaged'
position.
These are the individual components that make
up the actuator:
The spring continues to thrust the pin out in a
very quick action. It needs to be quick as delayed
operation of the clutch release arm will lead to
clutch wear (similar to 'riding the clutch' in a
conventional setup). In this position, the clutch is
disengaged.
Future issues of 4site will include additional DIY
hints and tips from FQ101. For any specific
questions regarding the above instructions,
please contact thesmartclub directly or visit the
FQ101 web site at:
www.fq101.co.uk
Page 18
September 2010
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September 2010
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September 2010
of the most competitive fortwos you’ll find. And
being road legal, there’s rarely been a better
way to own a competitive yet practical BRABUS!
Features
thesmartclub – Motorsport
We’ll be keeping you fully updated with
developments between now and April when the
series starts and then throughout 2011.
thesmartclub is delighted to announce its formal
association with smarts4youracing ltd. Although
there had been a fortwo race series in Belgium
and Italy in previous years, the concept of a
smart based race series has been given a new
lease of life thanks to the team at
smarts4youracing.
Based on the new BRABUS fortwo, the 2011
race series will be run under the Brit car series
and offers you, what has to be, the most cost
effective competitive entry into a superb race
series for 2011. The team at smarts4youracing
have
years
of
professional
motorsport
experience behind them and have spent months
developing the car. It is now, without doubt, one
In addition, you can also benefit from the range
of competition parts and accessories that are
being offered by smarts4youracing – so for
anyone who is unable to compete, you can at
least ensure your fortwo benefits from the
technical development work the team have
established and upgrade your fortwo.
You can find more information about the 4two
cup on the page opposite or by contacting
James or Paul at smarts4youracing by phone on
+44-(0)-208-989-4449.
Alternatively visit
www.smarts4youracing.com
and
www.the4twocup.com .
You can find out more about thesmartclub and
our
Motorsport
activities
at
www.thesmartclub.com/motorsport
Page 21
September 2010
Regular Local Meetings
If you regularly meet with a group of local smart
owners and enthusiasts and you would like your
meeting included in our future listings, please
email
[email protected]
or
telephone us on +44 (0) 845 299 0332 with
details for inclusion in the next issue of our
‘4site’ magazine. For LATEST information and
location details always check the Events
Diary via the ‘News & Events’ panel on our
homepage (www.thesmartclub.com).
DAFT Mansfield meet
1st Wednesday of every month at 7:00 pm
The Snipe Pub, Alfreton Road, Sutton in Ashfield,
Nottinghamshire, NG17 1JE
Edinburgh meet
The Melville Inn, Lasswade. First Sunday every
month from 2 pm
Shepperton meet
1st Wednesday of every month
7:30 pm to 10:00 pm: The Thames Court, Towpath,
Shepperton, TW17 9LJ.
East smart Cambridge meet
2nd Monday of every month, Grantchester
East Kent smarties
nd
2 Wednesday of every month, from 8:00 pm
Dukes Head Pub, Sellindge, nr Ashford, Kent
St. Albans Meet
4th Thursday of every month from 7:30 pm
The Three Horseshoes, 612 Hatfield Road
Smallford, St. Albans, Hertfordshire, AL4 0HP
Sussex Smarts Sunday breakfast
Our Breakfast meet is every 2nd & 4th Sunday of the
month.10.00 am, Chalet Cafe, Cowfold, West
Sussex. (approx half mile south of Cowfold on A281).
Essex smarties meet
2nd Tuesday of every month from 7:00 pm
Normally The Six Bells Pub, Main Road, Boreham,
Chelmsford. CM3 3JE
Check Meetings Section of thesmartclub Forum
NWsmarties meet
3rd Thursday of every month from 6:30 pm
The Hollow Tree, Tarporley Road, Stretton,
Warrington, Cheshire, WA4 4LX
Milton Keynes & Northampton smart meet
Every 2nd Monday, 7:30 pm onwards
Check Meetings Section of thesmartclub
MessageBoard, Navigation Pub, Stoke Bruerne
Please note that as many of the above meetings are outside
of the direct control of thesmartclub, details and dates may
change.
Contact thesmartclub
We have a wide range of contact options available to you enabling you to have questions answered:
Email Enquiries
General: [email protected]
Membership: [email protected]
Privilege Card: [email protected]
Events: [email protected]
Technical (car related): [email protected]
Technical (web related): [email protected]
Advertising: [email protected]
Club Merchandise: [email protected]
Phone
+44 (0) 845 299 0332
Fax
+44 (0) 131 312 6167
Post
thesmartclub ltd
PO Box 28549
Edinburgh
EH4 5WB
UK
Page 22
September 2010
Smart Community
thesmartclub SHOP
my-smart.com
thesmartclub is delighted to announce the
launch of the official smart 2009/2010
smartware catalogue and this range of
products is now available directly from the
thesmartclub shop!!
thesmartclub Shop now has a superb range of
official smart merchandise from the Pure, Pulse,
Passion and Ecological lines and we deliver
these straight to your door.
What’s more, as a Member of thesmartclub, you
benefit from 7.5% discount on ALL these
products.
Continuing to build on the huge success of
smart times 2009 and smart times 2010 Events,
the my-smart.com web site continues to embed
itself as the international smart community’s
official social media web site sharing news,
views and experiences. With BLOG and Forum
features, the site is multi-lingual and is the
primary information source for smart times 2011.
Registration process is free, simple and
requests the minimal amount of information
enabling you to create and upload your own
Profile, smart story and images.
Videos of the 2009 and 2010 smart times
Events are available for download and, in
association with the smart times facebook web
site (www.facebook.com/smarttimes) it’s a ‘must
bookmark’ page on your browser.
Smart Community
You can also order any product for you and your
smart from the superb 2010 ‘smart and
BRABUS’ collection!!
Again, Members of thesmartclub benefit from
7.5% discount on all the BRABUS products
available via our Shop.
You can access our Shop from our home page
or go directly to
www.thesmartclubshop.com
Smart UK’s official online community enables
you to get connected to the latest news, the top
experts, and loads of other smart fans. Set-up
your profile and share videos, photos and
organise events. Offering a range of official
smart video, images and information directly
from smart UK you can also set up groups and
topical discussions. You can access the service
at:
www.destinationsmart.co.uk
Follow us on
If you do not have access to the Internet, you
can call thesmartclub directly on:
+44 (0) 845 299 0332
or write to us at the address shown on Page 30
of this issue of 4site Magazine.
To ensure you keep up to date with the latest
news from thesmartclub, make sure you follow
us on twitter. We have regular updates covering
Events, news about the latest products in our
Club Shop plus ‘on event’ updates fed back live
from our teams around the world.
http://twitter.com/thesmartclub
Page 23
September 2010
Dealership News
Local smart owners get in line
for a record event
smart of Derby answers the
Samaritans’ call for help
smart of Derby was quick to listen when the
Derby and District Branch of Samaritans sent out
a call for support. The St Christopher’s Way
retailer rose to the occasion by lending its
showroom to the charity when it required a
handover venue for the Tamworth-Derby leg of
its national Samaritans smart tour. The event
was designed to raise awareness of the
Samaritans vital, round-the-clock 24-hour
service and saw a fully-liveried smart visit 175
branches of the Samaritans throughout England,
Wales and Scotland, setting off from the
Birmingham branch on 10th July and finishing its
5,000-mile round trip on 24th July (24-7).
smart owners from across the West Country put
their own spin on formation driving to attend a
special event staged by the region’s official
smart retailer.
More than 100 smart cars descended on smart
of Exeter for the retailer’s annual rally, with
motorists travelling from Yeovil and Cornwall to
take part.
Participants enjoyed breakfast at smart of
Exeter’s Mercedes-Benz sister sites in Plymouth,
Taunton and Truro before travelling to the event,
which was being held for the 6th time.
During their stay at the Marsh Barton showroom,
guests were treated to a hog roast and there
were competitions for those owners who had
decorated their car for the occasion.
At each branch the smart – an early left-hand
drive fortwo model donated to Birmingham
Samaritans by a volunteer who works at the
branch – was handed over to a different driver.
Those taking the wheel included the charity’s
volunteers, local MPs, mayors and even Top
Gear’s The Stig. ‘Veronica’, Derby Samaritans’
Media Officer, was delighted at the response
from the retailer’s team and its hosting of the
handover, which was attended by the Mayor of
Derby, Cllr Amar Nath. “The reaction was
fantastic and despite the handover being late in
the afternoon with heavy traffic and near the
close of business, the smart of Derby team gave
the car and our volunteers a very warm
welcome,” explained Veronica.
Veronica was assisted by smart of Derby’s
Richard Steel, Chris Carr and Kinewyn Jackson
and General Manager Chris was thrilled to help.
The event concluded with a drive to Exmouth,
where the smart convoy caused quite a stir
amongst locals and day-trippers.
“There is a great camaraderie amongst smart
owners so news about the event was spread
amongst our own customers as well as those
living much further afield,” said Joe Hurrell, smart
of Exeter’s senior sales executive. “With over
100 cars and 200 people attending, this year’s
rally was the biggest and best yet and the
convoy certainly made a spectacular sight for
motorists and pedestrians as it travelled from
Exeter to Exmouth.”
Further information is available from Kathleen
Nicholl, Mercedes-Benz and smart South West
Tel: +44 (0) 7795 506624
Submitted by Scott Fenn
Page 24
September 2010
Smart Brentford Open Day –
17th July 2010
smart of Brentford hosted an open day at their
new facility on the Great West Road premises to
which all were invited to help them celebrate! We
arrived about 10am and there were already quite
a few smarties there to support the day. There
was a “guess the number of balloons in the
fortwo” competition, and a lovely example of the
new Urbanstyle fortwo in the showroom. Face
painting was available for the kids, as the local
schools had been invited to see the unveiling of a
smart whose panels had been wrapped in the
winning design from a competition they had taken
part in to design the funkiest panels for the day.
The dealership manager walked around the
assembled smarts to judge the best dressed, the
clear winner of which was Den and Angie in the
Spotty smart!
Thanks to all at smart of Brentford for their
hospitality and for putting on the event – a very
enjoyable get-together and I’m sure the beginning
of a successful new venue for smart sales in
West London!
Smart of Lincoln Fun Day
1st August 2010
An open invitation from smart of Lincoln led to a
fantastic day out around the Fens! We were
welcomed to smart of Lincoln from 10am on a
bright Sunday morning. We were handed our
goody bags on arrival, containing a car sticker,
funky t-shirt, pack of smart playing cards, bottle of
water...and of course, a tube of smarties!
smart of Lincoln could not have been more
welcoming – free tea and coffee on arrival, a
smart jumble which was launched upon with
great gusto by all those present, competitions,
top notch barbeque and a fantastic Treasure
Hunt around the Lincolnshire countryside
including vouchers for a free soft drink at a pub
on the route AND a complimentary ice cream
from a local dairy farm! Congratulations to
Richard and Alison Green who were the eventual
winners, along with the other winners of the best
modified smart and the “Close-Up” competition.
Complimentary diagnostics were available from a
very knowledgeable pack of service guys on site.
Many thanks to all smart of Lincoln for a superb
day out and for all of the very hard work which
had obviously gone into planning the day!
Submitted by Helen Cooke
smart Brooklands
4th July 2010
Once again, Mercedes-Benz Brooklands
opened their doors to thesmartclub to enable
40 members to have a get together at this
prestigious venue. Everyone was made to feel
very welcome for the evening and refreshments
were available. Our thanks go to Ian Straw,
Aftersales Manager, and Duncan Martin for
organising this as well as all the staff who were
happy to give up their time to be there for us.
This year the smart ‘theme field’ was opened
for all those attending which gave an
opportunity to look at various models which
included two BRABUS Tailor Made smarts.
There was also an opportunity to view a
Maybach, Maclaren SLR and two MercedesBenz SLS’s. All those who attended were
invited to participate in a free prize draw which
included amazing prizes including the first prize
of a free smart service, and further prizes of a
full valet, free MOT, and other smart goodies.
The Parts/Spares Department were not
disappointed and found smart accessories,
parts and panels for old and new smarts which
were rapidly bought, subject to having space in
members’ cars of course!
It is hoped to repeat this event in 2011 so
watch this space!
Smart Jamboree - Sytner
Group – 14/15 August 2010
Over the above weekend The Sytner Group
held smart events at their group dealerships at
Northampton, Milton Keynes, Swindon and
Northampton. Synter at Bristol held their event
at the later date of 21st August. thesmartclub
was pleased to be invited and have the
pleasure of attending a number of these
Jamboree events.
Across the dealerships this included special
offers
and
prizes,
food/refreshments,
entertainment and music. The events also
provided an excellent opportunity for Sytner to
present and promote the formal opening of the
smart Centre at Northampton and introduction
of Ian Jones as the head of smart sales.
In addition, we welcomed the new head of the
sales team at smart of Milton Keynes,
Chris Bosman.
Submitted by Amanda Randall
Page 25
September 2010
Page 26
September 2010
Dealership News
Smart Centre Saarbrucken
Auf dem Servicegipfel in Hannover wurde das
smart Center Saarbrücken von der Daimler AG für
„herausragende
Kundenbetreuungsqualität“
ausgezeichnet.
Unter
allen
smart
Centern
Deutschlands belegte das
Saarbrücker
Autohaus
den 1. Platz der Studie
über Kundenzufriedenheit
in Service und Verkauf.
Centerleiter Uwe Conrad
und
Servicemanager
Werner Letter haben die
Auszeichnung
in
Hannover
von
der
Geschäftsleitung
der
Daimler AG stellvertretend für alle Mitarbeiter in
Empfang genommen. Das Team des smart
Centers Saarbrücken ist sehr stolz darauf, dass
es seit Jahren die zufriedensten smart Kunden
Deutschlands betreut.
The smart Centre Saarbrücken was awarded
the prize for "Outstanding Quality in Customer
Services" at the service-summit in Hannover in
Germany. Amongst all German smart-centres,
Saarbrücken smart Centre reached first place
in the survey for customer satisfaction, service
and sales. The award was presented by the
General Management Daimler AG to the teamrepresentatives, Centre manager Uwe Conrad
and Service manager Werner Letter in
Hannover. The smart centre Saarbrücken is
very proud to service Germany's most content
smart customers.
(Our thanks to Isabella Andric for this translation)
News from smart, Hambach
Décès de Nicolas Hayek, le père de la smart
Nicolas Hayek est décédé 28th June à 82 ans
d’une crise cardiaque. Il était un grand capitaine
d’industrie, un précurseur et un visionnaire bien
avant les autres. On lui doit le concept de la
smart, développé avec Mercedes, la petite
citadine, compacte et flexible. Il avait, avant
l’heure, réfléchi à des énergies alternatives dont la
smart électrique, la smart ed, est aujourd’hui l’un
des plus beaux symboles.
Nicolas Hayek, the father of the smart, died at
the age of 82 years on 28th June. He was a
great captain of industry, a pioneer and a
visionary, ahead of the rest. He was behind the
concept of the smart, developed with
Mercedes, producing the compact and flexible
small car. Well ahead of his time, he had
thought of the smart energy alternatives
including the electric smart ed, now one of the
most beautiful concepts.
More news from Hambach!
Our regular Readers will know that we have
News and features from Hambach (smartville)
in a number of 4site issues. We are pleased to
advise that not only will thesmartclub continue
its annual visit to smartville, but we will now
feature regular updates and news directly from
the smartville factory and some of the partner
on-site suppliers.
Nicolas Hayek lors de l’inauguration du
site, le 27 octobre 1997
Our continued thanks to all involved at
smartville for their ongoing support and
enthusiasm for thesmartclub ltd.
Page 27
September 2010
New generation smart fortwo
Stuttgart: 19th July
News from smart
The world's smallest TV studio
Stuttgart: 1st July
The mobile TV studio is a smart fortwo with five
video cameras fitted inside and outside. For
maximum creativity, four different formats are
used. Accompanied by English presenter Pete
Nottage, a number of urban themes – fashion,
music, speed-dating and urban view – are
explored in a smart fortwo. In keeping with the
campaign motto "remix your reality", the smart
studio is transformed into the world’s smallest
catwalk for designers Lala Berlin and Romebased Livia Risi or becomes the scene for
exciting speed dates for young urbanites. As part
of the Music format, electronic music is mixed
live in the smart fortwo. This gives young
musicians – like Rodion and Carola Pisaturo
from Rome or Pan Pot from Berlin – the chance
to present their songs to an international
audience.
"Cities love smart and smart loves cities. So
what could be more natural than exploring
European cities and their trends in a smart?”
says Marc Langenbrinck, Managing Director
smart brand and Head of Sales & Marketing
smart. All music and video clips can be viewed
on the www.smart-studio.tv microsite – which
was designed in cooperation with Stuttgart street
artist Peter Kosock – and visitors can leave
ratings and comments as well. The website
regularly presents the latest programmes from
the tour cities together with additional film
material about the smart brand.
It also allows smart fans to create their own
content and to take part in one of the formats, for
example as a contestant on a speed dating
show. A supporting banner and Facebook ad
campaign, teaser films for cities, print ads and
radio spots are all designed to help raise the
profile of the smart studio in the international
media.
The new generation smart fortwo will be
launched in the autumn of 2010 with a fresh
interior look, an upgraded exterior and even
more environmentally friendly engines.
There is now a choice of seven carefully
coordinated colours for the exterior including
trendy matt paintwork for the first time. The
tridion safety cell is now optionally available in
white and the new colours red and blue expand
the choice of colours available for the cabrio soft
top.
Optional LED daytime driving lights and new
alloy wheels offer even more opportunities for
customisation. Fresh fabrics and colours and a
new cockpit design determine the high quality
interior ambience of the two-seater car. The
information, communication and entertainment
systems available for the new generation smart
fortwo boast state-of-the-art technology.
The vehicles are powered by petrol engines
rated at 45 or 52 kW that have been further
refined and set a new benchmark with
emissions of less than 100 g/km CO2. Emitting
just 86 g/km, the smart fortwo cdi maintains its
top position as the CO2 champion.
Page 28
September 2010
The most important new features at a glance
Engines with lower fuel consumption and
emissions
Exterior
• New and extended colour range (matt light
green and light blue metallic)
• tridion safety cell in white, in conjunction
with door mirror caps & radiator grille in
white
• Two new cabrio soft top colours (red and
blue)
bodypanel plus package (front and rear
apron and side skirts finished in the in
bodypanel colour)
• Three new 15" alloy wheels
• LED daytime driving lights
• Painted fuel filler cap
• One-hand operation of tailgate
Interior
• Redesigned instrument panel
• New fabric pattern and colours for all lines
• New dial design (instrument cluster and
dashboard instruments)
• Trip computer (trip information, current
fuel consumption, settings)
• Assistance package (cruise control, trip
computer, 3-spoke leather sports steering
wheel with steering wheel gearshift and
leather gear knob)
• Ambient lighting (in door pockets, footwell,
instrument panel and overhead console,
dimmable)
• Glove compartment with clip function
• Stowage box for centre console
• Net pockets on side bolsters of seats
• Matt chrome painted steering wheel bezel
for the passion line
• Modified seams for leather steering wheel
• Information,
communication
and
entertainment systems
• Audio system basic (RDS radio with
USB/Aux interface)
• Audio system navigation/multimedia (RDS
radio with 6.5" touchscreen display,
navigation, Bluetooth hands-free system,
AUX/USB, iPod interface, CD/DVD/SD)
• Surround sound system (2 tweeters, 2
mid-range
speakers,
2
rear-fills,
subwoofer, digital amplifier)
Drive
• Engines with lower CO2 and pollutant
emissions
• BRABUS engine rated at 75 kW instead of
72 kW
The engines of the new generation work more
efficiently than ever before. The 40 kW cdi
turbodiesel is the CO2 champion with emissions
of just 86 g/km. The optimised petrol engines
also set new records with regard to CO2
emissions. Thanks to detailed work on the
engine control unit and exhaust system both the
45 kW mhd and the 52 kW mhd consume 4.2
litres of petrol per 100 km (combined figure) –
corresponding to CO2 emissions of 97 g/km
(combined figure). The 62 kW version consumes
4.9 litres of fuel over 100 km (corresponding to
CO2 emissions of 114 g/km).
The power output of the BRABUS version has
been increased from 72 kW to 75 kW. Despite
this, at 119 g CO2 per 100 kilometres (combined
figure) even the more powerful engine remains
below the 120 gram threshold.
No other car is cheaper to run
The new generation smart fortwo not only
boasts a fresh and upgraded look, high quality
materials, enhanced intelligent equipment and
environmentally friendly engines; exceptional
economy and low running costs remain defining
features.
According to calculations by the ADAC, the
largest German automobile club, even the first
generation of the charming two-seater was the
most economical car on the German market. At
€320 per month the smart fortwo coupe 1.0 mhd
had the lowest costs of all available new cars
tested by the automobile association. The ADAC
also took loss of value into account, and this is
particularly low for the smart fortwo compared
with other cars. The verdict was that no other
car is cheaper to run in Germany. The car
magazine "Auto, Motor und Sport" also put the
trendy two-seater at the top of its table of costefficient cars.
Page 29
September 2010
Submit an Article to ‘4site’ - We want to hear from you!
With a truly international audience, ‘4site’ provides you with an ideal additional channel to tell smart
owners and enthusiasts about your ‘smart’ filled holiday, vacation, modifications, tours, competitions
and ‘smart’ lifestyle.
We make it easy for you to submit articles to us, 24 hours per day, 7 days per week.
You can submit articles directly
to us via a dedicated page on
our web site.
You can email articles, images
and graphics to us any time,
any day.
Visit www.thesmartclub.com
and select the ‘Forums & Info’
menu option, then ‘4site’ and
‘Submit an Article’.
Your text can be created in an
email, pasted into an email or
sent to us in any file format.
Emails should sent to:
You can type your text directly
into the page we provide or
paste text you have created
elsewhere.
We understand that not
everyone has access to the
internet or email services.
You can send us typed or
handwritten letters along with
any pictures* and we’ll
transcribe your text.
[email protected]
Letters should be sent to:
‘4site’ magazine
thesmartclub ltd
PO Box 28549
Edinburgh
EH4 5WB
UK
Click ‘SUBMIT’
and you’re done!
We’ll acknowledge all submissions received and advise you when/if your article is being included.
* Note that any pictures posted to us cannot be returned.
‘4site’ is an international magazine for smart car owners and enthusiasts – your magazine and your
opportunity to share your smart life with others!
‘4site’ magazine
‘4site’ is an independent quarterly magazine produced, published and distributed by thesmartclub ltd. The magazine is not for
resale or commercial redistribution. All content © thesmartclub 2010 and global Daimler media © 2010 Daimler AG. All rights
reserved. The submit button © Kiankhoon, email image © Tomislav Stajduhar, party people image Poznyakov, girl writing ©
Showface | Dreamstime.com. Front and rear magazine cover design and composition by Oliver Whittaker. thesmartclub is a
brand of thesmartclub ltd, Company number SC259434, registered in Scotland, UK. Whilst every effort is made to ensure that
the information given herein is accurate, no legal responsibility is accepted by thesmartclub ltd nor its associated third party
companies for any errors, omissions or misleading statements. Views expressed in ‘4site’ are not necessarily those of
thesmartclub ltd. We gratefully acknowledge the support of the firms whose advertisements appear within this publication
however thesmartclub ltd cannot accept responsibility for the offers made by the advertisers even when making specific offers
to Members of thesmartclub ltd.
Page 30
September 2010
Page 32
September 2010

Issue 16 - The smart Club

Transcription

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