antmlore slace this Lettelr batb. !9 lgbinson.

ThLs Lf fairly weJ.1.s{Jf-errpJanatozy.
He
caLLecLme first
to eet the adctress so he
eouLct caLL them aboutlhis diplona & I gave
(attachect
it to hin.
Then the
takes o\rer. I
had. CoL McC:rackenrs
shop write sonethlng tq hi.n that he could
send.ontoB&Bto
them. Donrt lcoou
what they are cloi:rg
. Itravenrt heerd
antmlore slace this Lettelr batb. !9 lgbinson.
4L;-----
//
6z-
RBrookshlre / +72-397o/fib /l ?Mar69
CRR
Diplorne,
l? Mareh !969
1962,
Capt Paul K. Robln*on, Jr.
Box 4?3, HHC-DLIWC
Freridlo nf Mostcrcy CA 93940
Dear Captaln Roblacon:
Tbe Asasclatlon ef Grrduetar hru perced your dlplorna cor?ipondence
on to trr; I arsr aCIrry rpe w€rc not sblc to reply rogncr boeanrs of our
wsrklgad.
'ltfe
/J
l<l
xcnt b*ck orrsr our rccordr and bsvs co'plcd roffrs lctters and
dacumentr whlch mtgbt help to ronrlnd Brcrpa & Blgelow thst th*y dld
rnr*ke the IJS,AFA dtplorna for 1961. llFe h*vc lnctudcd Sc paeklng cllp
(Atch l) bcc*u*c lt carrks thc AF contrsct and Brewn & Blgalowtr
Job
nurnbe rf .
\:/
3V
u
lfe fcsl tbat Brown & Blgclnw owe y$u *oma g*rvlcc sn ygur dlplom*,
but your dlasatlrfnctlou
wlfh tbera l* qulte und+rrtrnd.rblc.
Aa En *lternate, we refer you to the L. G. Bnlfour €s. , t5 Gounty Str*et, Attleboro,
Marc., 0e?03, who hevs madc th* diplonrr*t thrce other ycerr.
Sincerely,
,;l;:;ssi I
NACIMt M. McGR"ACK8N, Lt Coloael, U$.A.F
Aaroclate Regl*trer
3 -Atch
l. S&B Frck SXip
e. B&B Ltr , 3lJu l 6?
3. B&S Ltr, ??$cp6?
(Atch 2, Itt to C Cheesernan, Cl 62, shows B&B refurbished a 62 diploma;f
Atch 3, ltr to C Crane, Cl 64, showe B&B refurbished a 64 diploma)
':
"' " "tl-29-6X
r.t-4'ir-u&
Date of orfur
PA(IICITIG
SLIP
.|||i||||ll.ll-_____r*,:'{E*r
:
your Ord,e1No. AF O5(6LL)-2276'
Brorar & Sigelow
East Eenneptn Plant
lvltnneapolls, Mianeeota
],:
993155 '_.'
our Job No.
Sbtp 8o:
ProcurementolfJce;-"*"'
!
P. P. \J
-.^.
f:qrress'O
i
,i
Prepald,' Qj
of shrpneotr,[q;L2
ffit-'ou."
u.s.8.Fqr CqrJAF,Ar)O
_.
Quantlty
L2
OAly
la
o81y
r-:-'*:rrr4l'::'?ii':ili:t"r'"':i:'.i'
Part@
..1.
'
''>-
BaLance (f
Col]-ect
Cf
162
CornpLeteQ
Descrl.Ption
AmJ'FORCg-AC8$IgldY"
0ilDET SRADUATISID IpIf&rAS ,
personalized and irr Jif,fy Eagg
Blue Gift Boxes for above; ldeotified.
List of Personallzed
oo oppo€ite side
iprcot
\?, - 9/t2
c
i. .
Captain Paul K. Robinson, Jr.
Box 473, HHC-DIIWC
Presidio of Monter€yr CA 93940
1 March L969
Association
of Graduates
USAF Abademy, Colorado B0B4O
Dear Sirs,
I gi-ve,
If the situation
is as bad as 1t seems, pl-ease
It would
do not devote any more tlme to the problem.
seem that Messt"es.rs Brown & BlgeJ-ow would not be the
most competent organlzatlon
and if they did produce
the dlpJ.oma, I would not 1et them touch it now.
However, if you have any adviee or other opticns,
I am
Otherwlse, I w111 endeavor to search out
receptive.
a competent jeweler and let him try hls 1uck.
Thank Xour
)
,-,
,44aa.r
l/,.'
Paul K. Robinson,
,/
Jr.,
Captain,
USAF
TOHASTEN
O U RR E P L YT O Y O U RA T T A C H E D
CORRESPOND E N C EW
, EA R E . . .
Making a nrarginal notation and hope you will understand that we
value your inquiry none the less highly. We feel that it,s more im_
portant to you to receive an answer speedily rather than have it
delayed because of the slower conventional procedure of typing a
formal letter.
CREDIT DEPT.
BRO\ilN & BIGELOW
St. Paul, Minnesota 55104
Captain Paul- K, Robj-nson, Jr.
Box 473, HIIC-DIIWC
Prestdio of Monter€Yr CA 97940
4 February
Brown and Bigelow Company
I52L East Hennepin
Mi-nneapolis, Mlnnesota 58414
L959
$d!*-.
n,_* I
^ ,."
..iii
D e a r S l rs,
On 2 January L969 r,-.I wrote you concernlng a badly dlscolored
l_962 USAFAdlploma whLch your eompany produeed. It was a
metal plaque with a poor finlsh whieh deteriorated within
all of the diplonas
Your compa"nyagreed. to reflnlsh
a year.
not
5-nquired before
have
I
the
impression.
at- least this ls
asslgnments.
overseas
due to ny concurrent
-
and said. that
0n 9 January L959r YoE replied to ny letter
you d.id not manufacture the diplonas for L951. I requ$r*ed
the Academy as to the dlploraa's manufacturerand lt reaffirned
that you dld indeed prod.uee them. A Mr. New was mentl-oned as
a former manager I'rho was apparently in charge when the dlplonas
were prod.uced,.
As this dlplona i-s very
get 1t restored to lts
appreciate goa* advice
are ab]-e to recall the
valuable to me, I woul.d l"lke to
I would
orglnal; condition.
and cooperatlon - assuming you
situatlon.
Slncerely,
PAUL K. ROBfNSO!{, JR.,
Captain,
USAF
r Car:tain Fobins on :
,Dea
irie',icr:ld be veryhaFFy to refurbish your diplorna b'rt dc not ha,re the
be ortr s,iggestion that you i,ake it to
to do it.
It r,scqrld
facilities
. je',eler, as theXr are ordinariLy well oLt,rlified to r,rork with tliis
probl-ern.
T n c i c l e n t a l l y , w e h a v e c h e c k e d t h e r g : c c : : d sc a r e i " , l l X a n r t o t ' h e i ; e s t
r:f our kncwledge, which is brrn ont by the recorcls, lle di.d not har;e 1'he
order f or t,he dir:'l-ornasf aY L962,
Brown & Bigelcro
MtrMO
w
m
rrom
ffi
Association of Graduates
USAF Academy, Colorado 80840
To:
Captain Roblnson
J0 Jan 5p
Sj.nce Captain MetcaLf is cumently at S0S I a,n repJgng
to yonr letter of 18 Janr.rary eoneerning yovz L)62
dipl.oma. I checked with the Registrarrs offj_ee who
handles the purchasing of dipJ_onas and they verLfied
that Bror,m and Bigelow dld. indeed manufactr,rre the 1p62
d.ipJ-ornas. Another gradr.rate had. a si-milar probJ_emand.
he fou::d. out that Mr Nerc ls no longer the uanager of
Brmm and BigeJ-ohrso possib\y the trouble is just nenrr
staff personneJ-.
If you do not receive satisfaction
r4ron writir:g them
again, please Let me knor^rand. IILL fonuard. your letter
to captain Metcal-f or the Registrarrs office for further
action.
-L.** //'-/",tr'reida Weber (Urs)
Secretary
Executive Secretary
TOHASTEN
O U RR E P L YT O Y O U RA T T A C H E D
CORRESPON.
D E N C EW
, EA R E . . .
Making a marginal notation and hope you will understand that we
value your inquiry none the less highly. We feel that it's more important to you to receive an answer speedily rather than have it
delayed because of the slower conventional procedure of typing a
formal lettet.
CREDIT DEPT.
BROWN & BIGELOW
St. Paul, Minnesota 55104
Captain Paul K. Robinson,
nox 4f1, HHc-DtIr,{c
Presidio
"Tr.
of Monterey, CA 91940
2 January 1p5p
Brown and Rigelow Company
I6eL nast Hennepin
Minneapolis, Minnesota q8414
Dear Sirs,
r,I:at is
My 1962 USAFAdiploma is rather b a d l y d i s c o l o r e d .
the prodedure f shouLd follow to get it refinished?
1{i11
there be a cost involved?
u,
PAUL K. R]BIUSOII,JR., Captain, USAF
JhN
I \96$
Dear Sir:
Brown 8- Biqelol+ did not
I{oi'tever, if the di;,loma
we lJor.rld recommendthat
p c r h a p s h e r6 i l I b e a b l e
j'oll ow.
man'':fscture the diplornas for L962.
is metal, which we ass'lmeit is,
you have a jeweler examine it ard
tc recommehdthe best procearire tc
Any netal wii1 tarnish rf ter a rcriod of tinir,,,.i,:r:ntirg rion
a t n o E .h , .r i c c ' i r i d i t i - e n s , s o t h e , r c b l c n i s r r r b a b l y n o t u n , : sl , a I .
Bn:-!.,'trl
& BIGr'LCInl
MtrMO
w
rrom
@
Associationof Graduates
USAF Academy,Colorado80840
To: A$tre
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Executive Secretary