Touchwood Sustainability Breakfast Business Visit

Solihull Sustainability Visioning Group’s
Touchwood
Sustainability Breakfast
Business Visit
9th July 2014 ‘The Hub’ Touchwood
Sustainability at Lend Lease
Hannah Kershaw
Environmental Operations Manager EMEA, Lend Lease
What we do…
Defence
Project
Management &
Construction
Development
Investment
Management
Commercial
Education
Infrastructure
WE FIND
Sourcing the
best
WE BUY
property
Structuring
opportunities the right deal
WE FUND
Providing
the right
investment
solutions
WE DESIGN
Creating
innovative
and
sustainable
property
solutions
Retirement
& Medical
Retail
Infrastructure
Development
Residential
WE
MANAGE
WE BUILD
Continually
Building and
project managing enhancing
the value of
using our global
property over
construction
time
reach
Mount Sustainability….
Business as a Force for Good
Transformation
Restore, Heal
The Triple Bottom Line
Health & Wellbeing
Innovation
Innovate
Learn, embed, improve...
Save £
Resource efficiencies
Fundamentals
Measure things for the first time
Awareness
THE
LEND LEASE
SUSTAINABILITY
FRAMEWORK
Sustainability framework at Lend Lease
• Looking beyond
environmental
sustainability to social and
economic outcomes
• Reducing impact on the
Environment, maximising
future value
• Aligning the project with the
values of its users,
surrounding communities
and enhancing productivity
and well being
12
Real World Steps to Sustainability
The Next Thirty Minutes…
•
•
•
•
•
•
•
Sustainability Strands
Real World Results
Culture and Motivation
Measurement
Projects
The Importance of Phasing
Procurement
The Background of Touchwood
•
•
•
•
•
•
•
•
•
Opened in 2001
650,000sqft centre
14.5 million footfall a year
Over two million car trips a year
ISO 14001 Accreditation
Winner of a ‘Green Apple’ award
Shortlisted for the ‘Sceptres’
100% diversion from landfill
Over 55% of waste is recycled
The Background of The Team
Investors
Asset Manager
Environmental
Operations
Manager
Centre
Manager
Operations
Manager
Buildings
Manager
Property
Manager
Compliance
Manager
Externals
Manager
Sustainability Strands
Energy
Waste
Water
Transport
Community
Real World Results
Electricity Consumption
Year on Year Comparison
480000
430000
380000
330000
280000
230000
180000
Jan
Feb
2006
Mar
2007
Apr
May
2008
Jun
2009
Jul
2010
Aug
Sep
2011
Oct
2012
Nov
Dec
2013
Real World Results
Culture and Motivation
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•
•
•
•
•
•
•
•
Top level management support is critical
Breed a culture of sustainability
Talk sustainability
Encourage (not nominate) champions
Give each team member an environmental objective
Set high-level KPI’s for the business
Measure progress
Reward success
Shout about achievements
What gets measured….
What gets measured….
Name
Color Copies
FM
4858
AM
225
Steve Dawson
377
Andrea Gauntlett
0
Daxa Chauhan
168
Julie Poole
7
Julie Thomas
986
Sonia Kauser
40
Helen Brown
0
Steve Calloway
272
Sarah James
143
Paul Bergman
8
Dave Powell
415
LucyBurnett
32
Tom York
814
Tammy Revell
11
Jack Brassington
37
Dan Turner
203
BW Copies
13758
3045
3160
1493
417
571
852
373
82
369
690
164
1061
81
1728
310
246
240
Color Prints
17436
5743
1527
44
2865
35
1740
574
28
1420
1585
3992
1328
2301
413
58
2450
1165
BW Prints
23869
23241
4275
2784
4643
3767
2622
4049
4167
3190
2414
839
1988
2325
1001
2512
394
1027
Scans
2994
13062
404
5178
1175
4150
283
669
1184
1
303
85
160
192
541
1094
125
597
Efaxes
471
20
93
0
8
7
53
2
0
0
6
0
19
0
63
5
0
0
TOTAL
63386
45336
9836
9499
9276
8537
6536
5707
5461
5252
5141
5088
4971
4931
4560
3990
3252
3232
Big Stuff
• Lighting Schemes
• Lighting follows cleaning regime
• Sensor lighting wherever possible
• Best generation technology
• Separate essential from decorative
Big Stuff
Sensor Lighting Video
Big Stuff
Air Blades
Big Stuff
CO Sensors
Big Stuff
LIFTS
Big Stuff
Water Feature
Big Stuff
Air Conditioning
Lots of Little Stuff
•
•
•
•
•
Low hanging fruit has gone
11 new areas identified
We found more big stuff
Culture of continuous improvement
Third party involvement
Phasing
• Financial Accounting
• ROI – is it at least cost neutral or the ‘right
thing to do’?
• Payback Period – an important
consideration and is it accurate?
• Timing of Works – do things at the start of
the year to maximise payback period.
• Correct sequencing
• It’s vital to program works to maximise
savings and minimise payback period – do
all the initiatives in the right order…
Procurement
Procurement
Over the life of this project, the 34.5W difference in power equates to 49 million
watts of consumption…!
SUMMARY
Be
Structured
Breed a
Culture
Think
Phasing
Measure
Results
Keep
Searching