FZA addresses Family Business Network Asia
Transcription
FZA addresses Family Business Network Asia
The official publication of the Ayala group of companies Volume 15, Number 5, September-December 2011 inside: 2 Spectacular Spectrum at Ayala Triangle Gardens 6 Ayala posts 7-percent rise in Q3 earnings 12 Zobel-D’Bayan at Ayala Museum 24 Christmas cheer at the Zobel tunnel The region’s industry leaders form ASEAN Business Club JAZA (standing, second from right) joins some of the founding members of the ASEAN Business Club in welcoming former British Prime Minister Tony Blair (seated, left), the guest of honor at the event. Key executives from Southeast Asia’s top corporations gathered in Kuala Lumpur on October 28 to officially launch the ASEAN Business Club (ABC). Ayala Corporation Chairman Jaime Augusto Zobel de Ayala was one of the founding members of the organization. During the launch, no less than former British Prime Minister Tony Blair was the guest of honor, and he spoke about the European experience in regional integration. continued on p. 5 FZA addresses Family Business Network Asia Family Business Network (FBN) Asia successfully held its 22nd summit on October 27 to 29 at the Ritz-Carlton Millennia in Singapore. The event, which drew over 700 participants, carried the theme, The Art of Family Business. Manila Water is first Filipino company to win Asian Human Capital Award Manila Water President Gerardo Ablaza (right) receives the Asian Human Capital Award, which is jointly given by the Singaporean Ministry of Manpower, CNBC Asia-Pacific, and INSEAD The Manila Water Company received the prestigious Asian Human Capital Award, at a ceremony held in Singapore in October. The official concessionaire for water and sanitation services in the east zone of Metro Manila, Manila Water is the first ever Filipino company to be conferred this prestigious award. “We are deeply honored for the singular distinction the Asian Human Capital Award has bestowed on us and for giving us the privilege to share our story with the rest of the world through this rare honor,” said Manila Water President and Chief Executive Officer Gerardo Ablaza Jr., who personally accepted the trophy that had been exclusively created by the renowned Singaporean sculptor Chua Boon Kee. Presented by the Singaporean Ministry of Manpower and co-sponsored by CNBC Asia-Pacific and INSEAD, one of the world’s top business schools, the Asian Human Capital Award is given to organizations that have successfully used “innovative and impactful people practices,” particularly with regard to aligning these practices with business strategies and innovations in developing and contextualizing human resources to address local needs. continued on p. 7 ‘We can improve profitability while contributing to society’ —JAZA at Asian CSR Forum One of the highlights of the summit was a talk featuring Ayala Corporation President Fernando FZA talks about how Ayala has maintained business leadership Zobel de Ayala, who spoke about and relevance over 177 years “The Discipline of Building a Successful Family Business: Perspectives from a Seventh Generation Asian Family Business.” FZA discussed how over the past 177 years, Ayala has become one of the most widely diversified business conglomerates in the Philippines. The evolution of Ayala over seven generations, he said, was the result continued on p. 5 Performance measures should move beyond the financial bottom line and begin to reflect a more holistic measure of our impact on society. This, said Ayala Corporation Chairman and CEO Jaime Augusto Zobel de Ayala, was the important next step for the Ayala group as it began to increasingly align its business objectives more formally with its social responsibility objectives. At the Asian Forum on Corporate Social Responsibility held on October 18 to 19 at EDSA Shangri-La Hotel, JAZA spoke about the Ayala experience continued on p. 4 The official publication of the Ayala group of companies Volume 15, Number 5, September-December 2011 Ayala group holds annual HR summit The Ayala Group HR Council held its Annual HR Conference on November 29 at the Grand Ballroom of the Intercontinental Manila. Carrying the theme, Building a Customer-Centric Organization, the conference drew as many as 20 delegates, most of whom were Ayala group HR professionals, alumni of the Ayala Leadership Acceleration Program (Ayala LEAP), and other top leaders from within the group. Ayala Chairman Jaime Augusto Zobel de Ayala keynoted the event. One of the highlights of this year’s summit was a session with Professor Rajiv Lal of the Harvard Business School. Speaking via video conference, Lal discussed the importance of building a customer-centric organization. Another highlight was the CEO Forum, a regular, in-demand segment of the annual HR conference because it allows the delegates to listen firsthand to their CEOs’ points of view. As in the past, this portion of the conference took the form of a freewheeling conversation, and featured JAZA and Ayala President Fernando Zobel de Ayala. After this discussion, HR professionals convened to come up with a plan of action. This brainstorming activity took place at two levels: from the company perspective, where the discussion zeroed in on how HR could help build a more customer-centric organization; and from the functional network perspective, where the participants explored the various facets of HR to find points for synergy, which could open up opportunities to become more customer-centric. From left: Ayala Land’s Meean Dy, FZA, Antonino Aquino, Former Makati Mayor Elenita Binay, JZA, Bea Zobel, and JAZA FZA with his children Sylvia, Katya, and Fernando Alvaro John Philip Orbeta, head of Ayala Corporate Resources, speaks with Harvard Professor Rajiv Lal via video conference during the HR Summit Two important projects were also launched during the conference. First, Gigi Rapadas of Ayala and Mario Domingo of Globe Telecom introduced the Ayala Group Social Media Network, which aims to serve as a venue where Ayala group employees can collaborate, communicate, and bounce off innovative ideas. Delegates to the summit had the opportunity to test the social media network. Also, the Ayala group launched its first street dance competition. Through this competition, the Ayala group hopes to promote cultural activities, such as dance and other performing arts. This way, there can be greater employee engagement in company activities, and untapped skills and talents can also be harnessed. The street dance competition served as a prelude to the cheer dance competition, which took place during the Ayala Group Olympics in 2012. There were six competing teams: Stream Global Services, which carried the Ayala Corporation banner, Ayala Land, Bank of the Philippine Islands, Globe, Integrated Micro-Electronics, and Manila Water. Business, individuals raise over P4 million for HERO military orphans Big business and individual donors raised more than P4 million during a benefit dinner and pledging session held on October 18. The benefit dinner was held to help send to school hundreds of orphans of Filipino soldiers killed in the line of duty. FZA and JZA join two beneficiaries of HERO Foundation’s various initiatives. JZA was one of the founders of HERO Foundation, while FZA is its current chairman Spectacular Spectrum at the Ayala Triangle Gardens Christmas is truly in the air at the Ayala Triangle Gardens, as Ayala Land invites families and friends to enjoy its annual lightand-sound show. Developed by lighting designer Voltaire de Jesus and composers Jazz Nicolas and Mikey Amistoso, Spectacular Spectrum can be enjoyed daily, between 6 p.m. to 9 p.m., until December 30. Now on its third year, the highly anticipated lightand-sound show was launched on November 16, and was witnessed by crowds of admiring onlookers. Entitled Spectacular Spectrum, the show hopes to give viewers a childlike sense of wonder and delight as they bask in the magical glow of hundreds of lights. Aside from the Ayala Triangle, the rest of the Makati Central Business District is now adorned with Christmas lights. Makati Mayor Jun-jun Binay, Ayala Land President Antonino Aquino, and Makati Commercial Estate Association (MACEA) President Dave Balangue led the ceremonial lighting of the main streets of the MCBD on November 3. Among the features of the show are inflatable stars and gobo lights (also known as “go before optic” lights), energy-saving LED string lights, meteor lights, and laser lights. As many as 851,000 LED lights were used to decorate Ayala Avenue, Makati Avenue, and Paseo de Roxas. Christmas Events in Makati Spectacular Spectrum A symphony of lights and sounds Ongoing until December 30 6:00 p.m. to 9:00 p.m. Ayala Triangle Gardens Different Heroes, Different Voices Christmas concert featuring Apl.de.Ap December 7, 7:00 p.m. Greenbelt 5 Fashion Walk Thousands of military orphans need educational support, but HERO has funds for only a little over 700 orphan beneficiaries per year. Pinky Aquino-Abellada, one of HERO Foundation’s trustees Singer Kuh Ledesma performs at the fund-raising event Brilliant Trees Tree Ornamentation by Makati Ad Agencies December 8, 10 a.m. Ayala Triangle Gardens 2nd Avenue’s Christmas Concerto A concert featuring The Company and Push Up Brass December 9, 6:00 p.m. Ayala Triangle Gardens Thanksgiving Masses December 15 to 23, 6:00 p.m. Ayala Triangle Gardens For more information, visit http://facebook.com/makeitmakati The event, dubbed Saludo and hosted by HERO (Help Educate and Rear Orphans) Foundation, was attended by respected leaders of the business community, led by some members of the foundation’s board of trustees, which included Fernando Zobel de Ayala, Gen. Renato de Villa, Antonino Aquino, Pinky Aquino-Abellada, Michael Tan, Raul Anthony Concepcion, Sandy PrietoRomualdez, Margie Juico, Jun Bisnar, and Ces Oreña-Drilon. HERO Foundation beneficiaries are joined by the foundation’s officers, including Jun Bisnar, FZA, Pinky Aquino-Abellada, Ces Oreña-Drilon, Raul Anthony Concepcion, Antonino Aquino, and Gen. Renato de Villa “Our soldiers in battle are away from their loved ones for long stretches of time and adjust to very difficult living conditions,” said Pinky AquinoAbellada. “Let us make our soldiers know and feel that we truly, truly care. Join us as we work to ensure that the children they may leave behind will still be given the chance to achieve their dreams. Let us be heroes to the children of our heroes.” HERO Foundation was founded in 1988 by the late President Corazon Aquino, together with Jaime Zobel de Ayala and Gen. Renato de Villa. It has provided more than P98 million for 2,156 military orphans since 1988, to ensure that qualified scholars receive a yearly stipend to augment the government’s mandated tuition support and scholarships given by various schools. The bulk of HERO scholars come from Mindanao (41 percent) and Luzon (33 percent). Visayas residents make up 18 percent of the total number of scholars, while eight percent come from the National Capital Region. At present, more than 6,000 military orphans still need educational support as hundreds of Filipino soldiers are killed annually in battle. The foundation needs P126,000 to support each HERO scholar from elementary to college or provide an annual endowment of P5,000 for elementary, P8,000 for high school, and P16,000 for college. The fund-raiser was held at the Hotel InterContinental Manila with more than 300 guests from the business community responding to the call to aid military orphans. Ces Drilon hosted the event and spoke about her own experience after being orphaned by a military father. The show also featured performances by the country’s top talents, including Kyla, Isabella, John Lesaca, Bea Tantoco, Sheila Valderama, Gian Magdanagal, Aj Tabaldo, Vince Bueno, and Kuh Ledesma, who gave their services for free in honor of our fighting Filipino heroes. For more information about HERO Foundation, please visit www.herofoundation.com.ph The official publication of the Ayala group of companies Volume 15, Number 5, September-December 2011 Ayala supports WWF Philippine Fund for Nature Ayala Corporation Chairman Emeritus Jaime Zobel de Ayala and Chief Executive Officer Jaime Augusto Zobel de Ayala presented the Ayala group’s contribution of P5 million to the Philippine Fund for Nature, an endowment fund established and managed by World Wide Fund for Nature–Philippines (WWF), to help ensure the vigor and continuity of its projects for the environment. The World Wide Fund for Nature Philippines acknowledges the support of the Ayala group of companies, represented by Ayala Chairman Emeritus Jaime Zobel de Ayala continued from p. 1 in creating shared value and in re-examining the ways by which the conglomerate measured success. About 500 senior executives and CSR officers from companies across the globe attended the two-day conference, which returned to the Philippines to celebrate its 10th year after being held in six major Southeast Asian cities. “Traditional financial measures put an inordinate focus on end output,” said JAZA. “That is important, but these measures do not reflect the way output is produced or generated, nor do they seem to take into account their impact on all the broader aspects of quality of life, the state of the environment, or the welfare of the many stakeholders we interact with.” The realization, according to JAZA, has led the conglomerate to adopt a triple-bottomline approach to measuring corporate performance, made concrete in a groupwide sustainability report prepared using the Global Reporting Initiative (GRI) framework. For 2010, the Ayala group reported on 30 of 76 key indicators in the economic, environmental, and social performance areas. This is in addition to individual and more comprehensive discussions of the sustainability agenda and performance at the subsidiary level. JAZA is a member of the APEC Business Advisory Council, which is behind the recent APIP Dialogue JZA says at the WWF event: “The beauty of working with WWF is the spirit of collaboration among different sectors with a common vision to achieve sustainable development for the country.” WWF Philippines has been working as a national organization of the network for 15 years. It focuses strongly on the conservation of marine species and habitats, and spearheads practical solutions to balance ‘We can improve profitability while contributing to society’ —JAZA at Asian CSR Forum Moreover, as CSR programs improved, Ayala companies continued to explore product and service innovations that met the needs of underserved sectors of Philippine society. In the process, new business opportunities— such as BPI Globe BanKo and Ayala Land’s Avida and Amaia brands—emerged by reaching out to overseas Filipinos, groups at the base of the economic pyramid, as well as micro-entrepreneurs. “We now increasingly define our business models, actions, and investments in ways that create ‘shared value’ among all our stakeholders and communities,” said JAZA. And while the Ayala group takes pride in its efforts to measure and benchmark its performance against global standards, JAZA admitted that there remains more to be done to ensure that a culture of sustainable development is deeply embedded in the corporate DNA. “We will continue to explore ways by which we can truly say that we as a group have transformed our companies into business models that achieve the triple bottom line,” said JAZA. Purisima, Trade and Industry Secretary Gregory Domingo, Transportation Undersecretary Rene Limcaoco, and PPP Center Executive Director Cosette Canilao. The APIP mission, headed by Mark Johnson of Gresham Partners Limited (of Australia) included members from APEC economies Japan, Australia, United States, Malaysia, Thailand, Mexico, and Chile as well as representatives from the World Bank and Asian Development Bank. The Ayala companies involved—Ayala Corporation, Ayala Land, Bank of the Philippine Islands, and Globe Telecom—have long supported WWF, while also implementing their own environmental initiatives as part of the group’s sustainability agenda. The Philippine Fund for Nature, which aims to raise P200 million for WWF’s environmental programs, was launched at a benefit dinner on November 10 at the Manila Polo Club. This year, WWF celebrates its 50th anniversary, as well as its 15th year in the Philippines. Nabbie Alejo (center), BPI senior vice president for consumer banking, receives an award on behalf of BPI, for the company’s continued support WWF Philippines’ various programs biodiveristy conservation and the impact of human footprint on our environment. The organization works with government, the business sector, and communities in programs that promote sustainable development solutions all over the country. APEC Business Advisory Council organizes dialogue on public-private partnerships Jaime Augusto Zobel de Ayala of Ayala Corporation, Doris MagsaysayHo of Magsaysay Shipping, and Tony Tan Caktiong of Jollibee Foods recently hosted in Manila the AsiaPacific Infrastructure Partnership (APIP) Dialogue, which discussed the importance of public-private partnerships (PPP). JAZA, Magsaysay-Ho, and Tan Caktiong are all on the APEC Business Advisory Council (ABAC), which organized the discussion as the private sector’s counterpart to the Asia-Pacific Economic Council (APEC) Summit. Among the resource persons for the APIP Dialogue were Finance Secretary Cesar Ayala Land’s Ysmael named CFO of the year In a free wheeling discussion with Cabinet members as well as separate meetings with the Makati Business Club and members of the National Competitiveness Council, the APIP forum discussed the many facets of PPP, as well as its various components, such as project selection and financial structures, the use of Official Development Assistance, private equity, debt, and the establishment of workable risk–reward equations for projects. While the participants agreed that it was best to structure projects properly before rushing toward implementation, it was generally recognized that there was a limited window of opportunity for the Philippines to get projects, so it could gain momentum in the marketplace among investors, especially considering current economic conditions in the United States and Europe. The Philippines is recognized as a pioneer in PPP and BOT (build, operate, transfer) projects, dating back to the highly successful privatization of the Manila Water Company in 1997, as well as the government’s power projects in the 1990s. The region’s industry leaders form ASEAN Business Club continued from p. 1 ALI’s CFO Jaime Ysmael Ayala Land Inc.’s (ALI) Chief Finance Officer Jaime E. Ysmael was named CFO of the Year in the annual quest for the “consummate CFO” organized by the Finance Executives Institute of the Philippines (FINEX) and ING Bank N.V. (ING). He was cited for his valuable role in maximizing profitability and value creation for Ayala Land, as well as for his contributions as a financial strategist in tapping opportunities and minimizing risks in the midst of an ever-changing business landscape. The FINEX-ING CFO of the Year award marks a major milestone in Ysmael’s 30 years in the practice of business and finance management. He is the third Ayala group CFO to win the award, after Delfin Gonzalez Jr., who won for Globe, and Sherisa Nuesa, who won for Manila Water. President Noynoy Aquino congratulates the APEC Business Advisory Council, which includes JAZA, Tony Tan Caktiong, and Doris Magsaysay-Ho Finance Secretary Cesar Purisima Mark Johnson, chairman of the APIP private sector panel FZA addresses Family Business Network Asia continued from p. 1 of a clear vision and an “enduring set of values,” which include a strong entrepreneurial spirit, integrity, and commitment to national development. Some of the founding members of the ASEAN Business Club join hands to signify their commitment to helping the region achieve greater growth and development ABC is an initiative of the region’s leading business organizations to support economic integration and community building. A private-sector-driven initiative to support the efforts of ASEAN governments to bring down economic barriers, ABC aims to grow regional networks, serve as a forum of knowledgesharing and advocacy, and become a powerful platform for ASEAN’s businesses to engage with global and regional leaders. It is the brainchild of Dato’ Sri Nazir Razak, group chief executive of the CIMB Group of Malaysia. Other founding members are Cezar Consing of the Rohatyn Group (Philippines); Dato’ Sri Tony Fernandes, group CEO of AirAsia (Malaysia); Chairul Tanjung, chairman of Para Group (Indonesia); Patrick Walujo, CEO of Northstar Pacific (Indonesia); Simon Cheong, founder of SC Global Developments (Singapore); Chew Gek Khim, executive chairman of The Straits Trading Company (Singapore); Chartsiri Sophonpanich, president of Bangkok Bank (Thailand); and Tos Chirathivat, CEO of Central Retail Corporation (Thailand). For more information, visit http://aseanbusinessclub.org Ayala, he added, takes a “professional, independent, and disciplined approach to running its businesses” while ensuring its competitiveness and relevance. This, FZA explained, “has been achieved while maintaining the unity and support of family members and ensuring their orderly leadership succession over many generations,” and has allowed Ayala to withstand major political and economic changes. The Family Business Network is an international not-for-profit network of family businesses. For more information about the Family Business Network, visit http:// www.fbn-i.org The official publication of the Ayala group of companies Volume 15, Number 5, September-December 2011 Ayala posts 7-percent rise in Q3 earnings Ayala Corporation reported a P7.3 billion net income for the first three quarters of the year, seven percent higher than earnings in the same period last year. The growth was primarily driven by its property business and the sustained momentum of its banking and telecom businesses. Equity earnings from these core units increased by nine percent. This was, however, tempered by lower equity earnings from the electronics, business process outsourcing, and auto businesses and put total equity earnings during the period to P9.2 billion, up eight percent year-on-year. Ayala ended the period with a healthy cash level of P26 billion and net debt of P23 billion, keeping net debt to equity at 22 percent. Ayala continues to pursue initiatives in the power and transport infrastructure sectors. Recently, its joint venture company under South Luzon Thermal Energy Corp. (SLTEC) announced that it was able to obtain a P9 billion project finance loan for the construction and operation of its 135-MW thermal plant in Calaca, Batangas. Ayala was also prequalified by the Department of Public Works and Highways (DPWH) to bid for the Daang Hari–South Luzon Expressway Link Road Project. The project will involve a 26-year operations and maintenance concession period. The submission of bids and award of the project is scheduled at the end of 2011. Real Estate Ayala Land’s net income surged by 33 percent to a nine-month high of P2 billion on the back of strong revenue growth across key business lines. Revenues from residential property development grew by 27 percent as a result of steady project completion and strong bookings. Ayala Land’s aggressive expansion saw residential unit launches reaching 10,045 at the end of the first nine months, with an estimated value of P34 billion and nearly equivalent to full year launches in 2010. Its revenues from shopping centers grew steadily by six percent, while office building revenues rose by 20 percent as occupied gross leasable area (GLA) and leased-out rate in its BPO portfolio improved significantly. Higher revenues combined with further improvement in operating efficiency and effective management of costs translated to an improvement in overall margins. Operating income improved by around 30 percent compared to the same period last year. Banking The Bank of the Philippine Islands’ nine-month net income reached P9.6 billion, up six percent year-on-year. Total revenues were seven-percent higher than the same period last year, driven by a nine-percent increase in net interest income. Net interest income growth was boosted by a P67 billion increase in average asset base, while net interest margins remained stable. Loan growth was healthy at 22 percent year-on-year. Growth was broad-based across all market segments with top-tier corporate, middle market, SMEs, and consumer loans posting double-digit expansions. Despite the strong loan growth, asset quality remains better than industry as 30-day nonperforming loan ratio improved further to 2.3 percent. In the meantime, non-interest income was just slightly ahead of the previous year as securities trading gain fell short by P809 million from last year as expected. This was, however, more than compensated for by higher fees and commissions, income from insurance operations, and other operating income. The bank’s total intermediated funds increased by 20 percent to P1.3 trillion, coming mainly from a 44-percent growth in assets under management. Return on equity reached 15.5 percent. Telecom Globe Telecom continued its strong momentum and reported nine-month net income of nearly P8 billion, seven percent higher year-on-year. The company delivered record service revenues in the third quarter, which put nine-month consolidated service revenues at nearly P50 billion, nine percent higher than the same period last year. This was driven by the continued rise in domestic voice, SMS, mobile data services, and the growth in internet browsing activity. Globe’s mobile service subscribers grew by as much as 15 percent to 29.1 million, while broadband service subscribers surged by 36 percent to 1.4 million. The strong take-up for the company’s customizable postpaid plans, innovative all-network offers, and unlimited voice and SMS promos were key contributors to the company’s strong performance. EBITDA margins were maintained at 54 percent as strong revenue growth cushioned the impact of higher operating expenses. Network-related expenses also rose to support an expanded mobile and broadband network. Excluding foreign exchange and mark-to-market gains and losses, Globe’s core net income increased by 15 percent from last year’s P7.1 billion to P8.2 billion this period. Manila Water: Transforming into a world-class company through its people Manila Water’s faith in its human capital has contributed significantly to making it one of the biggest success stories in the history of public-private partnerships More than just a mascot, Pat Tubig is also a symbol of Manila Water’s commitment to serving the east zone of Metro Manila, and even beyond Water Ayala’s water business generated total operating revenues of P8.9 billion, a seven-percent increase on the back of the approved adjustments in tariff for the year in the east zone of Metro Manila, and a 19-percent growth in revenues from its new businesses. Manila Water’s core net income increased by 13 percent to P3.3 billion, while net income rose by five percent to P3.1 billion, which includes the mark-to-market loss on its P4 billion bond. Billed volume in the east zone grew marginally during the period due to the residual effect of the prolonged rainy weather and ongoing water conservation measures. However, this was partly mitigated by additional sales from new service connections in its concession area. The number of service connections in platform and expansion areas in the concession zone increased by four percent, with over 30,000 new connections. In the meantime, billed volume in its new concessions in Laguna and Boracay, posted 18 percent and 20 percent growth, respectively, and also added new connections. These will be catalysts for increased volume sales, alongside its continued expansion in new areas across the country. In addition, Manila Water recently announced it signed a sale and purchase agreement to acquire 100 percent of Clark Water Corporation, which is the concessionaire for the Clark Freeport Economic Zone. Auto Ayala’s automotive dealerships were affected by supply problems in the aftermath of the calamities in Japan last March. As a result, revenues declined by 20 percent to P7.2 billion, primarily due to lower vehicle sales. Net income slowed to P76 million, 69 percent below earnings posted during the same period last year. The Ayala dealerships, however, continued to lead both Isuzu and Honda networks, given its 32 percent and 47 percent market share, respectively. Recent flooding in Thailand where Honda units are assembled will create supply disruptions in many Asian markets. Electronics Integrated Micro-Electronics Inc. (IMI) generated year-to-date sales of US$420 million, 43-percent higher than last year, inclusive of the impact of its recent acquisitions. Its China business grew by 16 percent, mainly driven by increased turnkey business from major customers. IMI’s revenues from its Philippine operations increased by nine percent versus the same period last year. Meanwhile, sales from IMI Europe reached US$25.7 million, covering the months of August and September. Year-to-date net income was US$1.6 million which includes US$2.3 million in forex gain and other income. Net income level was 67 percent lower than last year as a result of higher direct labor and materials cost. Following are excerpts from the Manila Water Company’s entry to this year’s Asian Human Capital Awards. The development of the Manila Water Company’s human capital did not happen overnight. In fact, it has undergone a process of evolution that could only successfully happen under strong collaboration between management and its workforce, and with no small amount of good business foresight, a comprehensive and systematic approach to human capital development, as well as the resolve to invest continuously in the welfare, advancement, and self-realization of its employees. Over time, Manila Water has become a shining example of a successful public-private sector partnership, which has become instrumental in improving lives, building communities, and contributing to nation building. In 1997, Manila Water absorbed over 2,000 employees of the Metropolitan Waterworks and Sewerage System, proving that the company had faith in the employees of the government sector. The company believed that it was the old system that prevented them from performing to the best of their abilities, and that all that was needed was to provide them an environment conducive to productivity and maximizing their potential. By implementing programs that provided them the impetus to perform better, Manila Water was able to transform not only the people but also the entire business, focusing on the company’s customers through the collective efforts of its improved, empowered human resources. The company’s operations were decentralized and processes were reengineered through various management initiatives. At the forefront of these efforts, of course, were the human resource programs that developed the company’s people and opened communication lines that, in turn, laid the foundation for their empowerment. Manila Water’s productive and empowered human resources, combined with customer-focused programs, efficient business operations, and steady financial stewardship all contributed to the success of the company. The company also harnessed its people through a sustainable development framework, which has allowed the company to partner with the communities it serves, in the process fulfilling its social commitments. This, however, became only possible after these employees had been developed to the fullest and had been made the accelerators of change, as well as business drivers through the development and implementation of human resource programs designed for that purpose. Business Process Outsourcing It is worthy to note that employees are part-owners of the company. In 1998, an employee stock option plan (ESOP) was implemented, allowing the employees to become shareholders of the company. Since then, the value of the stocks has risen more than 18-fold. For example, Manila Water’s low-ranking employees in 1998 received 40,000 shares valued at P1 per share (there was no payment on the part of the employee, only a requirement of a five-year holding period). Today, it is above P18 per share, equivalent to more than P720,000. The investee companies of LiveIt achieved healthy revenue and EBITDA growth. Combined revenues were US$736 million for year-to-date September, 12 percent higher than last year, due to the growth of client volumes across all investees. Greater scale and cost efficiencies resulted in LiveIt’s share of EBITDA rising by 42 percent to US$16 million, and operating net income reaching US$0.4 million during the period. LiveIt however reported a net loss of US$19 million after taking into account financing and non-operating expenses. Manila Water has also set up a school for managers, so they could become water system leaders (WSLs), managers who can run the business and at the same time be excellent leaders of men. Its rank-and-file employees, in addition, have become analysts and knowledge workers to gradually move away from the heavy demands of physical work. Of course, the company’s compensation program, which is anchored on meritocracy, makes sure that the remuneration package is aligned with these developments. On top of these employee programs are various recognition programs. These recognition programs cover employees from all levels—making Manila Water one of the few companies that have a comprehensive list of awards programs. These include the Chairman’s Circle Award for senior managers, the President’s Pride due to Performance for middle managers, and the Huwarang Manggagawa (Model Employee) for the rank-and-file. It is also not surprising that Manila Water, as a business, has been highly successful and has, in fact, become the benchmark when talking about successful public-private partnership models in the world. From the standpoint of key performance indicators (KPIs), Manila Water successfully reduced systems losses from 63 percent upon takeover in 1997 to less than 11 percent by the end of 2010. This has thus allowed the company to expand its 24-hour service coverage from 26 percent in 1997 to 99 percent by 2010, while almost quadrupling actual households served from 325,000 in 1997 to almost 1.2 million in 2010. Billed volume, meanwhile, also increased 2.5 times from 440 million liters per day (MLD) in 1997 to over 1,111 MLD in 2010. In terms of finances, Manila Water also successfully turned around its operations, earning a net income of P2.97 billion as of the third quarter of 2010, which was a long way from the P67 million net loss it incurred in 1997 when Ayala took over the east zone concession. Revenues also rose from P7.03 billion to P8.33 billion year on year in 2010. Over the period 1997–2009, Manila Water spent P33 billion to rehabilitate over 900 kilometers of key primary and secondary mains and to lay more than 3,200 kilometers of new pipelines while expanding the capacity of its pumping stations. It also achieved significant progress in expanding its sewerage and sanitation services, successfully constructing 33 sewage treatment plants, which can process up to 100 million liters of wastewater per day. These investments contributed significantly to the company’s robust operational achievements that substantially improved its services at a price lower than what its customers would have paid had the MWSS not been privatized. Because of the company’s efforts, there’s no escaping the fact that Manila Water now provides world-class water and wastewater services, because it made the correct choice in focusing on its people when it assumed the daunting task of serving Metro Manila’s east zone. That choice, without a doubt, has resulted in a significant improvement in the lives of more than 6.1 million people, a number that will continue to grow and provide further proof that investing in human capital is the best way to go in any type of human endeavor. Manila Water is the first Filipino company to win Asian Human Capital Award continued from p. 1 Each of the nominees underwent rigorous screening, which involved meticulous research on the organization’s operations, as well as on-site inspections. In passing the screening with flying colors, Manila Water now joins the ranks of some top-notch companies in the region, including Procter and Gamble, Ritz Carlton Singapore, and Accenture Services India. Said Ablaza: “By believing in our people’s innate talents while complementing this with the proper training, support, and rewards, Manila Water was able to transform not only its people but also the entire business. It is a partnership and a compact that have become instrumental in improving lives, building communities, and contributing to nation building.” The Asian Human Capital Award is the latest in a long line of awards and recognitions that Manila Water and its people have earned over the past several years. In 2006, the company was named Outstanding Employer of the Year by the People Management Association of the Philippines. Manila Water also earned the 2010 Hall of Fame Award from the Department of Trade and Industry for its programs on labor and management cooperation, quality and productivity improvement, and family welfare and community relations. It also remains the only Filipino company to be cited eight times for The Outstanding Workers of the Republic or TOWER Awardees over the past decade. The official publication of the Ayala group of companies Volume 15, Number 5, September-December 2011 Manila Water inaugurates world-class water, wastewater testing facility Globe, BlackBerry event gives back ‘One Hundredfold’ Globe Telecom, together with BlackBerry, paid tribute to the spirit of giving with a special dinner, entitled One Hundredfold, held at the Makati Shangri-La. Hosted by Globe Chairman Jaime Augusto Zobel de Ayala, the occasion was dedicated to various companies that greatly supported Children’s Hour and The Mind Museum. FZA notes that the new laboratory ultimately benefits Manila Water’s customers by ensuring water quality Customers of the Manila Water Company living in eastern Metro Manila and nearby Rizal province stand to benefit from the company’s newly inaugurated laboratory facility in Balara, Quezon City. The facility, which is equipped to analyze water and wastewater samples, meets global standards, and is at a par with similar established laboratories in the world. The laboratory recently gained its ISO 9001, ISO 14001, OHSAS 18001 certifications and has continuously maintained its ISO 17025 and Department of Health accreditation as a testing facility. It has also been recognized by the Department of Environment and Natural Resources for complying with the government agency’s standards. Said Manila Water Chairman Fernando Zobel de Ayala, who attended the opening of the facility on October 17: “The construction of the new laboratory is a significant initiative of Manila Water in strengthening its status as world-class water and wastewater service provider. This new facility, coupled with the company’s excellent technical personnel, ensures that customers will truly reap greater benefits.” FZA, MWC CFO Chito Oreta, LLDA General Manager Neric Acosta, MWC Group Director for Operations Ding Carpio, MWC President Gerry Ablaza, and DOH USec. Gerardo Bayugo tour the new MWC laboratory Manila Water became a private concessionaire of the state-owned Metropolitan Waterworks and Sewerage System in 1997, and currently provides water and wastewater services for more than 6.1 million people in the east zone of Metro Manila, covering parts of Quezon City and Manila, Makati, Pasig, Marikina, Mandaluyong, San Juan, and Pateros as well as several towns of the province of Rizal. The laboratory analyzes daily samples taken from 865 water sampling points to help ensure that east zone customers are continuously supplied with clean water. Manila Water’s output is rated 100 percent based on the physical, chemical, and bacteriological standards of the Philippine National Standards for Drinking Water. The company is also a member of the Metro Manila Drinking Water Quality Monitoring Committee and Rizal Drinking Water Quality Monitoring Committee headed by the Department of Health, which also regularly conducts sampling. With the upgraded facility, customers are further assured that water coming from the supply lines of Manila Water are of high quality. A member of the laboratory team tests a water sample in the Physical Chemisty (PhysChem) Room The new laboratory now has two floors with bigger isolation rooms for testing and analyzing water and wastewater samples, as well as separate storage for chemicals and supplies. Manila Water also recently acquired six refrigerated vans that gather samples from as far as Rodriguez, Rizal, in the north and Jala-Jala, Rizal, in the south. These refrigerated vehicles now guarantee the integrity of the samples from the point where it is taken up to the time it reaches the laboratory and tested. New equipment were also acquired, which include a spectrophotometer, incubators, ovens, water baths, sterilizers, analytic balances, fume hoods, and bio-safety cabinets. The inauguration of the laboratory was also attended by MWSS Administrator Gerry Esquivel, Laguna Lake Development Authority General Manager Neric Acosta, DOH Undersecretary Gerardo Bayugo, Department of Interior and Local Government Director Renato Brion, Manila Water President and CEO Gerardo Ablaza Jr., as well as other officers from DOH, DENR, LLDA, and Manila Water. The event was attended by 100 of the country’s most prominent personalities from the business sector. Globe extended its heartfelt gratitude by surprising each guest with a new BlackBerry Bold 9900 as a token of appreciation for their generosity. Said JAZA: “Tonight, we honor you, one hundred of you, and your generous spirit—whether your contributions were monetary, gifts of your time and skill, or help in spreading the word about these two causes and getting more supporters. Let this thanksgiving dinner nourish you just like your acts have fed the souls of Filipino youth thirsting for knowledge and opportunities to learn. Your benevolence is a blessing to Children’s Hour and The Mind Museum and all the children, their families, and communities whose lives have been given the gifts of hope, health, and promise.” Davila, David Celdran, Vicki and Cristalle Belo, Chris and Nanette Po, Citibank’s Sanjiv Vohra, and HSBC’s Tony Cripps. Hosted by Grace Lee of Magic 89.9, guests were treated to music by the Real Groove Band as well as a performance by The San Juan Nepomuceno Glee Club. Distinguished by its iconic design, lustrous exterior with a brushed stainless steel frame and highgloss glass-weave backplate, the new BlackBerry Bold 9900 stands out as the thinnest BlackBerry smartphone yet (10.5 mm). It is the first to offer the perfect union of a high performance keyboard and touch display. Powered by the new BlackBerry 7 OS and Liquid Graphics technology, it delivers enhanced browsing capability, voice-activated universal search, support for augmented reality and NFC, as well as additional premium personal and productivity apps. Handing out the new phones were the children from Children’s Hour’s future school beneficiary San Juan Nepomuceno in Malibay, Pasay City. Aside from JAZA, also leading the event were Globe President Ernest Cu and Research In Motion Vice President for South Asia Hastings Singh. Among the distinguished guests in attendance were Willie Soong of Jaguar with wife Maureen, Felix Ang and Gregorio Yu of CATS Motors, Peter Coyiuto and Robert Coyiuto Jr. of PGA Cars, Karen BPI Foundation, FHL deliver Herencia Lectures in Cebu FHL deputy director Suzanne Yupangco and BPI Foundation executive director Randy Maranan give copies of the Teachers’ Guide to participants of the Herencia Lectures About 40 teachers of Makabayan in public elementary and high schools in Cebu participated in a two-day workshop on Philippine art on October 27 and 28 held at the recently inaugurated BPI Cebu Museum. The Herencia Lectures, organized by the Bank of the Philippine Islands (BPI) Foundation and the Filipinas Heritage Library in cooperation with the Department of Education, aims to address the lack of art education projects and training programs for teachers of art in the country. The lecture series is based on the bank’s coffeetable book, Herencia: A Legacy of Art and Progress, which contains in-depth reviews of nearly 1,000 important works of art acquired by BPI since the 1970s. “We’re doing this as part of our advocacy in education, focusing on the teachers, because we believe they bring out the best in the students and future leaders of the country,” explained BPI Foundation Executive Director Randy Maranan, who welcomed the Cebu teachers to the program. “Looking at art provides us with a sense of cultural connection.” Added FHL deputy director Suzanne Yupangco: “With these lectures we hope you go home with the knowledge that we have a lot to be proud of as Filipinos, and we hope that you will be able to inculcate that in your students.” The Cebu program was the second in a series of lectures that are part of the bank’s 160th anniversary celebrations. The Herencia Lectures, first held in May for Makati City public school teachers, tackle the history of Philippine art from the colonial to contemporary times. Discussions on art appreciation, the practice of art, and the concept of art patronage were facilitated by renowned artists Brenda Fajardo, Cid Reyes, and Don Salubayba. The program culminated in a workshop on creating art-oriented lesson plans and classroom activities led by art educator Ma. Lourdes Nazareno-Roque. BPI’s earliest art-related venture was the design of the Philippines’ first bank note, known as the pesos fuertes, issued in 1852. The book Herencia explores the BPI art collection, which represents nearly all periods, styles, and genres significant to Philippine visual art history. The works of National Artists Fernando Amorsolo, Jose Joya, Cesar Legaspi, and H. R. Ocampo are featured, as are modern artists Macario Vitalis, Dominador Castaneda, and Victorio Edades. The book is the first collaboration of art and literary giants Dr. Jaime Laya, former governor of the Central Bank of the Philippines; University of the Philippines professors Alice Guillermo and Ma. Victoria Herrera; Cid Reyes; and Ramon N. Villegas, who conceived and edited the book, which was published in 2008. BPI, DBP cofinance P229 million loan for Tarlac City Water District The Bank of the Philippine Islands (BPI), Development Bank of the Philippines (DBP), Tarlac City Water District (TCWD), and LGU Guarantee Corporation recently signed a loan and guarantee agreement worth P229 million to finance TCWD’s efforts to improve its services. The formal signing of the agreement was held at the main office of the DBP on September 5. BPI’s participation in the project was part of its commitment to the Philippine Water Revolving Fund (PWRF) program, a consortium which includes the United States Agency for International Development (USAID), Japan International Cooperation Agency (JICA), DBP, and LGUGC. The loan is BPI’s second under the PWRF. Established in 1974, TCWD’s existing service area covers 29 barangays, equivalent to around 38 percent of the entire city’s requirement. At present, the TCWD maintains over 21,000 water connections. Its ongoing expansion program aims to bring potable water to 11 more barangays. This translates to a 15-percent incremental market expansion. Cid Reyes Cebu teachers at the Herencia lectures Globe Telecom thanks 100 supporters of Children’s Hour and The Mind Museum with the gift of a Blackberry Bold 9900, courtesy of Research in Motion. In photo are (from left) Globe President Ernest Cu, Research in Motion Vice President Hastings Singh, JAZA, and FZA Blackberry 9900 Children from the San Juan Nepomuceno Glee Club sing for the guests at One Hundredfold Ayala Land, Korean companies partner for Laguindingan Airport project The signing is witnessed by executives from the three companies led by (seated, from left) Jose Emmanuel Jalandoni, vice president and group head of ALI Capital and Hotels; Antonino Aquino, ALI president and CEO; His Excellency Lee Hye Min, Korean Ambassador to the Philippines; Sung Si Chul, CEO and president of KAC; and Kim Chang Soo, senior executive vice president of Samsung C&T Ayala Land Inc. (ALI) recently signed a partnership memorandum of understanding with Korean Airports Corporation (KAC) and Samsung C&T Corporation in line with its plan to pursue the bid for the privatization of the operations and maintenance of the Laguindingan Airport in Misamis Oriental. KAC is a leading airport construction and operations company, which manages 14 airports, both domestic and international, in South Korea. Samsung C&T, on the other hand, is one of the most recognizable Korean companies, with interests in infrastructure, energy and natural resources, and industrial materials. The Laguindingan Airport is located approximately 30 kilometers northwest of Cagayan de Oro City, and is designed to serve as the gateway to northern Mindanao. The Department of Transportation and Communication (DOTC) is currently constructing the facility and expects the completion of the airport by the end of 2012. 10 The official publication of the Ayala group of companies Volume 15, Number 5, September-December 2011 Ayala Land unveils BellaVita, its first social enterprise community Economist report cites Ayala for its strategic philanthropy Something’s gotta give The state of philanthropy in Asia A report from the Economist Intelligence Unit state of philanthropic giving in the following Asian territories: China, Hong Kong, Indonesia, Singapore, and the Philippines. For the Philippines, Jaime Augusto Zobel de Ayala, chairman of Ayala Corporation and co–vice chairman of Ayala Foundation, served as the resource speaker. According to the report, the example of the Ayala group exemplifies the idea of “doing well by doing good”—a clear move from merely giving financial assistance to a worthy cause, to creating “scalable, market-oriented solutions,” to improving the quality of life in the country. South Maya Ventures Inc., a subsidiary of Ayala Land Inc., is breaking new ground with the country’s first social enterprise community development that will address the housing needs of Filipino families today—BellaVita. “BellaVita is making it possible for its market to experience the pride of owning a home,” said Antonino Aquino, president of Ayala Land. “This project offers minimum wage earners and members of the informal business sector a chance to own housing units through very affordable monthly amortizations ranging from P2,500 to P2,800.” The first BellaVita project—a 21-hectare, 1,378-unit development—will soon rise in General Trias, Cavite. It will also provide its future residents a unique opportunity to grow their business through the integration of its “MallEngke” concept—a 1.1-hectare strip of commercial establishments that budding BPI provides banking services to the Australian embassy entrepreneurs and small-scale business owners can readily take advantage of. The aesthetics of BellaVita units will be anchored on two housing concepts: duplex units for units priced at P650,000 and quadruplex and multipod units for those with a price ceiling of P400,000. “BellaVita will also embody Ayala Land’s thrust toward sustainable living,” added Aquino. “Aside from pioneering the MallEngke concept, we also made sure that future residents would enjoy the ease of convenient living through subsequent retail activities within the development’s vicinity—truly complementing its promise, Bahay Saya, Buhay Sagana.” For more information about Bella Vita, visit the Ayala Land website at www.ayalaland.com.ph Amaia expands footprint, launches Scapes, Steps, and Skies The Bank of the Philippine Islands (BPI) recently signed an agreement with the Embassy of Australia to provide it with Internet banking facility and cash management services via BPI’s awardwinning ExpressLink. Rod Smith, Australian Ambassador to the Philippines, signed the agreement with BPI President and CEO Aurelio Montinola III on August 25 in ceremonies held at the BPI 1851 Club. Montinola expressed his gratitude to the embassy for its business and reiterated the bank’s brand promise to “Make it Easy” through technology. Ambassador Smith responded by saying that the technology-driven banking solutions of BPI would enhance the embassy’s operational efficiency, as well as boost employee productivity and satisfaction by providing access to convenient banking services. Also present at the ceremonies were Australian Embassy’s Consul General Graeme Tinney and Second Consul Marcus McKibbin; as well as BPI senior officers including Chief Operating Officer Gil Buenaventura; Executive Vice Presidents Antonio Paner and Ma. Ysabel Sylianteng; Senior Vice Presidents Ma. Teresa Javier, Josephine Ocampo, and Ma. Corazon Remo; and Vice President Nieves Basa. BPI’s ExpressLink corporate Internet banking facility and cashmanagement services have consistently received recognition from international award-giving bodies and publications for versatility, cuttingedge technology, and customer approval. ALI’s Bobby Dy, Ricky Celis, and Nickie Lingad introduce Amaia Steps to the media Following the success of its initial offering in Calamba, Laguna; Talisay, Negros Occidental; and Cabanatuan, Nueva Ecija, Amaia Land recently launched new developments in three new locations—General Trias, Cavite; Novaliches, Quezon City; and Cubao, Quezon City. Amaia Scapes in General Trias, Cavite, is an 18.8-hectare prime lot located along Arnaldo Highway, and is easily accessible through Daang Hari Extension, South Luzon Expressway, Cavite Expressway, and Governor’s Drive. It is also strategically located near educational institutions like Lyceum Cavite, the De La Salle Medical School and Hospital, and three major malls including the soon-to-rise The District Cavite, an Ayala Malls development. Commissioned by There is still room in which philanthropic giving in Asia can grow, and as wealth in the region continues to grow, so too is the interest in supporting various charitable and development causes. In addition, philanthropy in Asia is fast evolving, taking on various forms, often veering away from traditional notions of giving. In October the Economist Intelligence Unit of the leading business magazine The Economist released a special report, entitled Something’s gotta give: The state of corporate philanthropy in Asia. Commissioned by HSBC Private Bank, the report provided insightful data on how a select number of individuals and organizations in Asia view the issue of giving, in terms of “levels of philanthropic giving, attitudes toward and challenges to philanthropy, and the future of the field in the region.” Through research and interviews, the report looked at the Amaia Steps Nova is a four-hectare development located in Novaliches, Quezon City, and is composed of 20 five-storey walk-up buildings. Meanwhile, Amaia Skies is a three-tower, 35-storey residential project located in Cubao, Quezon City. This approach, labeled “philanthrocapitalism” by the report, believes that capitalism itself can be a vehicle for philanthropy “by driving innovation, ultimately benefiting everyone.” Recognized within the Ayala group as the “bottom of the pyramid” approach, it seeks to empower marginalized sectors of society by ensuring their access to products and services that they previously had no access to. Said JAZA: “We have continuously aligned many of our business undertakings with the development goals of the nation. Ultimately, it is also in our own interest to serve this segment of the market because This is most evident in how the Manila Water Company has harmoniously integrated its economic goals with its social development goals. Manila Water’s Tubig Para sa Barangay program has brought an uninterrupted supply of clean water to 1.5 million low-income people within its concession zone—thus reducing the need to buy clean water from more expensive sources, as well as health risks bought by questionable water sources. At the same time, this approach has proved profitable for Manila Water— showing that there is value in this business philosophy and that it can be shared by both Manila Water and its clients across all socioeconomic brackets. The principle of creating shared value also prompted two Ayala group companies—Bank of the Philippine Islands and Globe Telecom—to introduce BPI Globe BanKO, an innovative microfinance bank that uses mobile phones to deliver financial services to lowincome Filipinos. Still, Ayala has not abandoned its commitment to traditional forms of philanthropy; in fact, it has introduced innovations that breathe new life to the work of corporate foundations. The report cites Ayala Foundation, one of the oldest corporate foundations in the country, for taking a “strategic, multi-stakeholder approach, which is key to achieving significant impact.” Gearing up Internet Literacy and Access for Students (GILAS) is one of the successful products of this multi-stakeholder approach. Since 2005, GILAS has successfully connected over 3,000 public high schools to the Internet. BPI organizes Third Annual Treasury, CFO summit For the third consecutive year, the Bank of the Philippine Islands Cash Management Group sponsored the third Annual Corporate Treasury and CFO Summit in the Philippines. The event was held on August 11 at the Makati Shangri-La Hotel, and was cosponsored by Citibank and SGV. BPI President Aurelio Montinola The holding of the summit could not have been more timely, given the current volatility of the financial market, recent news of the credit-rating downgrade received by certain international markets, and the continuing debt crisis in the Euro zone. Treasurers, chief financial officers, and other delegates totaling 285 had a venue to discuss opportunities and uncertainties in the post-crisis global economic environment. Aurelio Montinola III, BPI president and CEO, opened the summit on an optimistic note, observing that Philippine corporations and banks remained strong, even though the volatile external economic environment required treasurers and CFOs to use every available tool to manage their operations. Amaia Scapes offers differentiated, stylish, and secure living for Filipino families who opt to live in urban areas outside Metro Manila. It is suited for those earning a monthly household income range of P20,000 to P50,000. Also launched recently were Amaia Steps Nova and Amaia Skies, which are good options for those who prefer to live within Metro Manila. “The scale and magnitude of socioeconomic problems we face, particularly in a developing economy like ours, need more sustainable solutions to make a continuing and lasting impact on society,” the report quoted JAZA as saying. “Private investment capital, which is far more abundant and self-sustaining than aid or donations, can be more effective in reaching segments of the market that have the greatest need for basic goods and services.” businesses rely on healthy and dynamic societies to grow and thrive sustainably.” Meanwhile, Amando Tetangco Jr., governor of the Bangko Sentral ng Pilipinas, gave the first keynote address where he explained, in broad terms, the strategies of the Central Bank. BSP Governor Amando Tetangco For his part, Secretary Cesar Purisima of the Department of Finance, identified three key issues needed to be addressed if the global economy were to recover. These are the political debate surrounding the United States deficit and how it would affect the role of the US dollar as the global reserve currency; the sovereign debt crisis in Europe; and currency imbalances, particularly in China. Some highlights of the event were a number of lively forums and discussions, led by some of the leading financial experts in the country. Antonio Paner, BPI executive vice president and treasurer, explained how best to exploit hedging derivatives as a tool to combat currency risk. Meanwhile, Maria Theresa Javier, BPI senior vice president and chief investment officer, addressed issues surrounding strategic asset allocation. She acknowledged the heightened uncertainty and risk facing CEOs and CFOs, but noted that there are also increased investment opportunities in light of the very different interest rate environment pre- and post-crisis. Sherisa Nuesa (managing director, Ayala Corporation) and Anthony Raymond Rodriguez (head, treasury and credit, Worldwide Finance of Integrated Micro-Electronics) shared their insights on “inflation and interest rate risk management” and “managing short-term cash,” respectively. There was also a lively panel session on supply chain finance, featuring Citi’s Ravi Saxena, head of Trade, Global Transaction Services; and Mylene Arnaldo Caparas, country head, Global Transaction Services. The official publication of the Ayala group of companies Volume 15, Number 5, September-December 2011 12 Zobel-D’Bayan at Ayala Museum Ayala Corporation Chairman Emeritus Jaime Zobel and artist and lifestyle columnist Igan D’Bayan recently presented an exhibit of their artworks at Ayala Museum, showing that even two artists coming from seemingly diametrically opposed sensibilities could engage in an exciting artistic dialogue. Philippine Star President Miguel Belmonte Igan D’Bayan and Sari Ortiga of the Crucible Gallery JZA gives thanks to the people who continue to support his artistic efforts Presented by The Philippine Star in cooperation with Ayala Corporation and The Crucible Gallery, the exhibit is the culminating event of the newspaper’s silver anniversary celebration. Philippine Star President Miguel Belmonte, lifestyle editor Millet Mananquil, writers and artists led by National Artist Arturo Luz, as well as officers from the Ayala group attended the launch. Sofia Zobel-Elizalde, Kit Zobel, Miguel Belmonte, Bea Zobel, Lizzie Zobel, and JZA One of Jaime Zobel’s artworks on exhibit at the Ayala Museum. Zobel’s images of graffiti taken in Madrid, London, and Manila signify a remarkable departure in Zobel’s art “This exhibit is about contrasts— contrasts which exist in our societies, in our beings, and in our lives,” said JZA. “How can I possibly define beauty if I have not experienced ugliness? How can I see light if I have not experienced darkness? Or silence if I have not experienced noise?” In his latest series of photographs, JZA presents walls of graffiti and textures. He was in Madrid when he became fascinated with the graffiti that punctuated the landscapes of the old Latin quarter in the Spanish capital. Other photographs are from his travels in London and in and around Manila. Igan D’Bayan was also in Madrid when he was inspired by 16thand 17th-century paintings of unknown artists he had seen in old monasteries. Upon his return, D’Bayan depicted those images in his paintings, adding a twist of contemporary horror into the painterly philosophy. JZA with National Artist Arturo Luz and Juvenal Sansó Igan D’Bayan’s Spoliarium 6 Another artwork by JZA, showing his effort to find beauty and order in graffiti Maxine Cacho, Bea Zobel, Elena Colomé, and Betsy Westendorp JZA with Star Lifestyle Editor Millet Mananquil and Raya Mananquil This exhibit is about contrasts—contrasts which exist in our societies, in our beings, and in our lives. How can I possibly define beauty if I have not experienced ugliness? How can I see light if I have not experienced darkness? Or silence if I have not experienced noise? —Jaime Zobel JZA with fellow artists Ayala Land President Tony Aquino and BPI Family Bank President TG Limcaoco JZA, Ayala corporate secretary Mercedita Nolledo, and Miguel Belmonte JZA with Ayala officers Eric Francia, JP Orbeta, Aris Estrada, Elis Tanlapco, Gina Oris, Emi de Lara, and Jim Villegas Zobel-D’Bayan ran from November 9 to 13 at the First Floor Gallery of Ayala Museum. Artwork by JZA capturing the play of light on discarded packaging Reconfiguring the bold colors and bold strokes found on Spanish graffiti, by JZA Rowena Tomeldan, Mercedita Nolledo, Tony Aquino, Patxi Elizalde, Sofia Zobel-Elizalde, the Star’s Lucien DyTiocco, Maricris Bernardino, and Cathy Bengzon Mags Baclig, Jo Ann Gando, Olan Cruz, Jan Siena, Mau Barreiro, and Ves Pedraja Ayala’s Pauline Mercado and Janet Bautista 14 The official publication of the Ayala group of companies Volume 15, Number 5, September-December 2011 Ayala Coop moves toward becoming more customer-centric Over the past 16 years, the Ayala MultiPurpose Cooperative (AMPC) has made its way toward becoming one of the country’s top institution-based cooperatives. From an initial funding of P10,500 in 1995, it now has P700 million in capital and over 17,000 members across the Ayala group of companies. In 2010 alone, the cooperative posted 17percent growth in its revenues, a considerable jump from P82 million to P95 million. The cooperative continues its steady growth in 2011 with a larger member acquisition base while exceeding targets regarding loan growth, member equity, and assets. Another example is its tie-up with HR Mall for the automation of the coop’s front-end and backroom operations. “Once the HR Mall project is completed, members may be able to conduct whatever business they may have with the coop electronically, thus reducing the turnaround time and handoffs,” Orosa explained. Yet despite the cooperative’s recent string of successes, Orosa said that she is aware that there are still many challenges ahead. One challenge currently faced by the organization is establishing a more efficient communications system for its growing number of members. Lourdes Orosa, AMPC general manager, said that the cooperative’s success is largely due to its vision of transforming itself into a more customer-centric organization. “Streamlining the group’s processes and revision of loan requirements and documents were some of the major undertakings made to fulfill this goal. The words, ‘Simplify, Automate, Eliminate,’ became the order of the day,” she said. In response to this problem, the coop established its own website, customer hotlines, and just last November, released its very own mobile phone number. To make the cooperative more customercentric, AMPC used its partnership with the different companies under the Ayala group. One example is the coop’s partnership with BPI, where members are allowed 24/7 loan payment and share capital contributions through BPI Express Online. AMPC’s commitment extends beyond providing assistance for its members; it also believes in making a significant contribution to the nation, in the form of outreach projects, partnership programs with social and environmental groups, and initiating corporate social responsibility projects of its own. Meanwhile, to encourage loan growth among its members, AMPC introduced new product offerings such as the Share Cap Loan, Christmas Shopping Loan, and the Healthcare Loan. Ayala Land introduces The District Cavite Ayala Land and Cavite local government officials prepare for the construction of The District Cavite In a bid to strengthen its presence in Southern Luzon, Ayala Land Inc. recently announced the development of The District Cavite, ALI’s first community center in Imus, Cavite. To create a more participative work environment, and as part of its anniversary activities, AMPC employees and its human resource partners volunteered in Habitat for Humanity’s Pasig River Rehabilitation program. As part of its corporate social responsibility program, AMPC supported the development of the library of the Center of Excellence in Public Elementary Education (CENTEX), through the Filipinas Heritage Library’s MyLibrary program. The CENTEX Library was officially opened in September, with key Ayala officials in attendance, including Ayala President Fernando Zobel de Ayala, AMPC Chairman Randy Maranan, directors JP Orbeta and Eliezer Tanlapco, and Orosa, among others. For 2012, AMPC hopes to become more customer-centric by establishing a more efficient delivery service, providing more relevant products and services, and ensuring good returns on the members’ investments and patronage refund. According to Orosa, members should also look forward to their own membership cards, better perks, and more workshops. Makati Development Corp. opens precast plant Makati Development Corporation’s precast plant has recently been opened in San Felix, Santo Tomas, Batangas The Makati Development Corporation (MDC), Ayala Land Inc.’s construction arm, recently opened its own precast plant in San Felix, Santo Tomas, Batangas. The District Cavite is envisioned to provide neighboring communities with a convergence point for basic shopping needs and casual dining. The development will include a two-level supermarket, a department store, and a BPO facility to complement the retail mix. The precast plant was built to enhance the company’s construction capabilities in line with Ayala Land’s rising number of upcoming projects. This is also in line with the company’s strategy to provide the growing property industry the complete line of construction services, which include engineering, procurement, construction, and construction management services. A “first pouring” activity was held on site on September 9. In attendance were Ayala Land executives, which included Corazon Dizon, vice president and head for business development and strategic planning, and Rowena Tomeldan, vice president and head for operations and support service. They were joined by key Cavite officials, represented by Governor Jonvic Remulla and Homer Saquilayan, Mayor of Imus, Cavite. The MDC Precast Plant was designed for the production of precast concrete exterior wall panels. Instead of typical hollow blocks, these panels are used in MDC’s various high-rise residential buildings. The plant, which can produce approximately 75,000 square meters of wall panels every year, aims to improve efficiency and speed up construction time. With the mall set to open in the latter part of 2012, families, students, and office workers can now look forward to a new and refreshing commercial center that will promote quality time and interaction among families and communities living in Imus. MDC’s Precast Plant will give Ayala Land a significant edge over its growing number of competitors, aside from being able to deliver projects on time with better quality and efficiency. 16 The official publication of the Ayala group of companies Volume 15, Number 5, September-December 2011 El Nido Resorts: A favorite among frequent travelers IMI holds brand orientation in Europe Tan said: “If we manage our business right, dealing with the realities of the global economy should become second nature to us. What will give us the advantage in the global playing field is our flexibility and passion for innovation. Adapting to new and better ways of doing things is key to surviving and thriving in a highly volatile global economy.” IMI President Arthur Tan discusses the IMI brand Gilles Bernard, IMI Europe head, expresses his team’s support of the IMI brand Integrated Micro-Electronics Inc. (IMI) held a series of brand orientation meetings for the employees of its facilities in Bulgaria and Czech Republic. The meeting in Botevgrad, Bulgaria, was held on November 15, while the other meeting was held in Tremošná, Czech Republic, on November 16. Present in both meetings was IMI President and Chief Executive Officer Arthur Tan, who introduced the IMI brand promise, “Flexible Experts.” He explained: “The IMI brand is built on our strong flexibility, the kind that reliably delivers improved business to every one of our customers by deploying innovative and adaptable expertise.” “We like to be regarded as the flexible experts,” Tan added. “We focus on the value discipline of customer intimacy. We aim to excel in segmenting the market and offering customized solutions to target segments based on indepth knowledge of customer requirements.” IMI employees all over the world observe the same work and customer ethics as embodied in three key values. “First, we believe in collaboration and customer enthusiasm,” Tan explained. “We bring energy and enthusiasm to our work. We empathize with our customer’s needs through openness and transparency. Their concerns are surely our concerns. By collaborating with them, we arrive at the right solution. “Second, we appreciate flexibility or flexible thinking. We explore all possibilities to develop the right solution. Unlike EMS companies with rigid processes, we have simply become more flexible through the years, resulting in new ideas and innovative solutions. We don’t mind challenging our own systems and processes. In August, IMI established its manufacturing footprint in Eastern Europe and Mexico by acquiring four subsidiaries of Epiq, a leading regional electronics manufacturing services (EMS) provider. “Third and last, we advocate precision or expert knowledge. We leverage our capabilities, experience, and geographic footprint to handle the requirements of our customers. We continually upgrade our processes, equipment, knowledge and skills to ensure that they are the best in the industry.” This move was in line with IMI’s globalization efforts, so it could bring its services closer to original equipment manufacturers (OEMs) in different regions of the world. Gilles Bernard, head of IMI Europe, said that being part of the IMI family has expanded the European employees’ capabilities and brought stronger synergy, enhancing their competitiveness in the marketplace. IMI’s continued expansion, however, also led to the discovery that it operates in an uncertain and competitive global economy, with great opportunities and equally great challenges and threats. Ayala EAs get together at Ayala Triangle Gardens UP–Ayala Land TechnoHub wins at ASEAN Energy Awards Benjie Borja, area manager of UP Ayala Land Techno Hub (right) receives the ASEAN Energy Awards in a ceremony in Brunei. Also in photo is Energy Secretary Rene Almendras From left: Manila Water’s Nova Joy Balboa; Ayala’s Lou Tongco; Manila Water’s Ester Yusingco; Ayala’s Nina Aquino, Edith Lopez, and Cecile Milaor; LiveIt’s Cecille Aquino; Ayala Foundation’s Sarah Sevilla; ALI’s Jinky Aguinaldo; Ayala’s Amelia Cayaba; BPI’s Grace Salita; Ayala’s Fe Burog and Josie Quintos. Not in photo are Ayala’s Juliet Azanza, IMI’s Cita Aler, and Globe’s Marie Yvonne de los Reyes Executive assistants to Ayala group CEOs and group heads at Ayala Corporation gathered for an informal lunch at the Ayala Triangle Gardens on November 11. Hosted by Ayala’s corporate communications unit, the semiannual gathering aims to foster synergy and coordination within the group. The University of the Philippines– Ayala Land TechnoHub, a property managed by the Ayala Property Management Corporation (APMC), won in the special submission category of the recent ASEAN Energy Awards. The award was given to APMC during the special awarding ceremonies held in Brunei on September 20. The special submission category covers building-sector agencies in an Asian country like the Philippines. To qualify for the award, these agencies should be developing and implementing innovations in the use of various technologies to reduce energy consumption in the buildings. The other categories for the awards cover new and existing buildings, tropical buildings, and retrofitted buildings. The building types that are qualified for the competition are office buildings, hotels, hospitals, shopping malls or retail commercial buildings, schools, and libraries. The UP–Ayala Land TechnoHub covers a land area of approximately 37.5 hectares located within the UP property along Commonwealth Avenue, and is a low-density complex with parks and open spaces. The vision for this property was for it to become a venue for collaboration between industry and academe. El Nido Resorts made it to the list of Top 25 Leisure Hotels and Resorts in Asia in the recently concluded Best in Travel Poll 2011. The poll was conducted by Smart Travel Asia, an online travel magazine read by over one million frequent travelers from all over the world. El Nido Resorts has been chosen as The annual Best in Travel Poll is now one of the top 25 leisure resorts in Asia on its seventh year, and has enabled readers to name their favorite travel brands and destinations based on their actual experience, recommendations from friends, and their perception of the brand based on media exposure. El Nido’s Lagen and Miniloc Island Resorts were ranked 10th and 16th, respectively, in the Top 25 Leisure Hotels and Resorts category. “The El Nido team has an amazing dedication toward satisfying our customers. These ratings are a reflection of their hard work. While we are operating in amazing locations and we are gearing up to improve our products and portfolio, our service is certainly the main wow factor,” said Laurent Lamasuta, President of Ten Knots Development Corporation. There were 11 categories in this year’s Best Travel Poll. Apart from the Top 25 Leisure Hotels and Resorts category, there were also listings of Asia’s Top 25 Airports, Top 25 Airlines, and Top 25 Business Hotels, among others. This year, the travel poll was conducted over a period of three months, from May to July 2011. Sixty percent of the voters were based in Asia and on the average took 15 air trips over the past 12 months. BPI receives Quality Recognition Awards BPI AVP Ivy Maria de Guzman (center) receives the Commerzbank award from Commerzbank’s Relationship Manager Carsten Kosboth and Senior Relationship Dirk Rohde Frederic Cabay, managing director for Financial Institutions Asean Region, presents the JP Morgan Award to BPI EVP Antonio Paner and AVP Ivy Maria de Guzman The Bank of the Philippine Islands (BPI) was again presented with Quality Recognition awards for 2010 by the following prestigious international financial institutions: JP Morgan Chase Bank for the seventh consecutive year; BNY Mellon for the fifth consecutive year; and Commerzbank AG Frankfurt for the fourth consecutive year for EUR payments. Through its “BPI to World” money transfer service, BPI once again proved its expertise and leadership in the field of servicing the foreign outward wire payment requirements of its clients, meeting, if not exceeding, the stringent standards of international banks in terms of efficiency and value delivery. BPI customers enjoy the benefit of having a fast, efficient, and costeffective way of transferring funds in most of the major currencies through BPI to World. The awards that BPI received from the above international partner banks also serve as a testament to its long-term commitment to quality. Honda Cars Global City is Honda’s first certified ‘Green’ Dealer From left: Honda Cars Philippines Inc. (HCPI) President Tatsuya Natsume, Honda Cars Makati Inc. (HCMI) General Manager Ramon Zialcita, Ayala Automotive Holdings Inc. Chairman and CEO Rufino Luis Manotok, HCPI Customer Service Division Head Danny Pedro, and Director for the Department of Environment and Natural ResourcesEnvironmental Management Bureau Atty. Juan Miguel Cuna at the simple awarding ceremonies held at Honda Cars Global City Honda Cars Makati Inc. (HCMI) achieved another first, as one of its outlets, Honda Cars Global City, received the first ever Green Dealer Certification given by Honda Cars Philippines Inc. (HCPI). In a simple ceremony held at Honda Cars Global City, HCPI President Tatsuya Natsume handed over to Ayala Automotive Holdings Inc. Chairman and CEO Rufino Luis Manotok the plaque of recognition. The director for the Department of Environment and Natural Resources– Environmental Management Bureau (DENR-EMB) Atty. Juan Miguel Cuna also graced the event and gave a meaningful talk on some of the country’s most urgent environmental concerns. Honda Cars Global City successfully complied with all of HCPI’s environmental requirements to become the brand’s first green dealer in the country. This project initiated by HCPI aims to encourage every Honda Cars dealer in the country to take an active part in taking care of the environment. Manila Water’s sustainability program bags Ecoswitch, ‘Green Coin’ awards Manila Water is the latest recipient of the Ecoswitch and Green Coin Awards. Receiving the award are (from left) Geodino Carpio, operations group director; Christine Casabar, environmental sustainability manager; and Mark Mulingbayan, environment department danager. Green Philippine Islands of Sustainability (GPIoS), a part of the European Union in the Philippines’ SWITCH–Asia Programme, recognized the sustainability efforts of the Manila Water Company by giving it the Ecoswitch Award. The awards ceremony was held recently at the Asian Institute of Management Conference Center in Makati City. The award is given to an organization that successfully implements environmental measures that are built on the “triple-bottom-line approach”— Planet, People, and Profit. Aside from this, Manila Water was also the recipient of a special award called the Green Coin Award, for its Ecoprofit/Cleaner Production Implementation. This has led Manila Water to reduce waste, increase energy efficiency, and improve the health and safety of workers, among other benefits. Manila Water shared with other participating companies the lessons it had learned from these initiatives, putting special focus on its “5S” program, energy efficiency, operations improvement, and greening the supply chain. 18 The official publication of the Ayala group of companies Volume 15, Number 5, September-December 2011 Leadership Communities: Building communities that build leaders we reflected on the impact we wanted to make and asked what more we could do. Are we doing enough to create this critical mass of leaders that can lead to a tipping point?” said AYLC Program Director John Philip Orbeta. JZA is joined by Ayala officials and LeadCom partners and supporters AYLC alumni take time to join JZA Ayala Foundation Inc. (AFI), in partnership with Active Aid Partnerships (AAP), officially launched its latest youth leadership development program on November 3, with partners and members of the academe in attendance. Inspired by the impact of the annual Ayala Young Leaders Congress (AYLC), which for the past 13 years has been bringing together the country’s most promising student leaders, AFI developed the Leadership Communities (LeadCom) program to inspire and develop an even greater number of young servant leaders all over the Philippines. “The roots of LeadCom started back when we were preparing for AYLC’s 10th congress in 2007, Taking on the challenge of developing more young leaders, LeadCom aims to develop the capacity of colleges and universities to nurture the leadership skills of their students and the youth in their localities. “We believe that every person can develop his or her leadership skills,” said Jaime Augusto Zobel de Ayala, Ayala Corporation chairman. “We look to your institution (schools) as the country’s best hope for developing the leadership skills of our children and youth. The many years they spend within your walls give you the perfect opportunity to give them the skills, the tools of leadership, as well as the values and the moral moorings to use their leadership potential in the service of others. We would like to see our educational institutions take on the challenge of developing our youth, not just for academic excellence but for servant leadership as well.” Working with five to 10 partner colleges and universities in a chosen province, the program’s goal over a 12-month period is to form a community and network among these schools to champion youth leadership development and to equip them with the skills and competencies to develop servant leaders on a regular and sustained basis. The program begins by putting together a core group of school representatives who will build synergy and cooperation among their schools and other local partners. Under AFI’s guidance, the partner schools jointly organize a three-day student leadership camp for 100 college students. (From left) Ayala Foundation Senior Director Mario Deriquito, LCF trustee Cecile Alcantara, Education Secretary Armin Luistro, and PBSP Executive Director Rafel Lopa are among the proponents of TEN Moves!, which hopes to raise funds for the construction of classrooms all over the country What makes the program unique is that LeadCom partner schools are then asked to implement a LeadCom-inspired leadership program within their walls, thus multiplying its impact and reach. Prior to its launch, LeadCom was piloted in two areas—Catanduanes and Oriental Mindoro. In Catanduanes, seven partner schools already set up their facilitators’ network and began conducting leadership trainings in their respective schools, using a unified leadership development module they themselves created. In Oriental Mindoro, meanwhile, using seed funds provided by AAP, the delegates to the LeadCom camp started implementing various entrepreneurial and service programs in their communities. After having taken a keen interest in the Philippines and developing young Filipino leaders, Active Aid Partnerships’ support of the program will make it possible to bring LeadCom to 12 areas in the country over the next two years. In 2012, LeadCom will be brought to six areas, which include Benguet, Isabela, Capiz, Samar, Misamis Oriental, and Davao. The Manila Water Company’s commitment to providing clean water does not only cover the people living within its concession zone. In fact, this commitment extends beyond the east zone of Metro Manila, and it is most evident during times of need. Following the onslaught of Typhoon Pedring in September, Manila Water officers and staff immediately volunteered to provide assistance to some of the hardest-hit areas, particularly the province of Bulacan. The Manila Water volunteers heeded the call of officials from the Metropolitan Waterworks and Sewerage System and the local government units of Bulacan. Because of the massive flooding, there was an absence of potable water in the calamity-stricken towns of Calumpit, Hagonoy, and others. According to Bob Licup, Manila Water director for special projects, some 7,000 cups of “baso water” (clean water in sealed plastic cups) were distributed in the first two days in the calamity areas, with an additional 1,400 cups distributed not long afte. The company’s mobile treatment plant was also deployed on site near Labangan Bridge in Calumpit since October 1 to ensure the availability of safe drinking water. In addition, a water tanker was posted at evacuation centers, including the Calumpit National High School and San Marcos School in Calumpit and the San Pedro School in Hagonoy. a day for 10 months. That will be P300 per month or P3,000 for 10 months. If 2 million Filipinos make that commitment, the needed P6 billion for 10,000 classrooms will be raised. This was the main message of a new multistakeholder initiative called The Entire Nation Moves (TEN Moves!), which hopes to build as many as 10,000 classrooms in two years. Department of Education Secretary Armin Luistro encouraged Filipinos to support the program. He said: “We are calling on all Filipinos to work with us in bridging resource gaps, especially the task of addressing classroom shortage, which is a critical step in providing enhanced opportunities for millions of Filipino children.” The main strategy of TEN Moves! is to get 2 million Filipinos who will commit to donate P10 Manila Water volunteers provide clean water for victims of Typhoon Pedring in Hagonoy, Bulacan Aside from water, about 500 bags of relief goods for adults and 50 bags for babies were distributed through the Manila Water Foundation in close coordination with Bulacan Governor Willy Alvarado. A P10 donation every day over a period of 10 months will go a long way in addressing the lack of classrooms in public schools in the country. Ayala Foundation serves as project lead for TEN Moves!, which has two main objectives: to raise the needed resources for classrooms, and to create a constituency for education among ordinary Filipinos. The campaign appeals to the Filipino’s sense of citizenship and gives them the opportunity to take part in nation-building. JD Khe: A hero, a soldier, an Ayala Young Leader Drawing inspiration from the AYLC, this leadership camp becomes a venue for young leaders to interact with each other, learn leadership values, and hone their skills to help them become positive agents of change in their schools, communities, and society. Help build 10,000 classrooms in ‘TEN Moves’ Officially launched on October 13 at the fountain area of Ayala Tower One, TEN Moves! is an initiative of the 57-75 Movement, led by the League of Corporation and Philippine Business for Social Progress. Manila Water committed to providing clean water even in times of need As early as July, when the project was introduced to the private sector, TEN Moves! gathered as much as P2.6 million in individual donations and corporate pledges. During the public launch in October, the program received an additional P300,000 in pledges. Visit www.tenmoves.org or email info@ tenmoves.org for details Meanwhile, Manila Water also responded to the need for clean water in public schools within its concession zone. For some time, the Western Bicutan National High School (WBNHS), with a population of about 4,400 schoolchildren, teachers, and staff, did not have access to clean water. “The only available source of water came from private water vendors and delivery trucks,” said Dr. Rea Milana, WBNHS principal. We had no recourse but to buy them daily to meet the school’s most basic need.” With the assistance of the Taguig local government, the process of connecting the school with Manila Water was set in motion. While the application process was running, Manila Water immediately extended support by testing water quality and evaluating the water system. “The school now has adequate supply of clean potable water from Manila Water. Sanitation inside the school has improved,” said Milana. “As an added bonus, Manila Water, through its ‘Lingap Eskwela’ program, provided the school with a wash area and drinking station. These facilities helped ease the burden of the children because they will no longer buy bottled water for drinking water.” Launched in 2003, Manila Water’s Lingap Eskwela program helps public elementary and high schools within the east zone concession area gain access to a steady supply of clean water, thus lessening their dependence on deepwells as water sources. 2Lt JD Khe, in one of the activities at the 11th Ayala Young Leaders Congress in 2009 On October 18, in Al-barka, Basilan, 19 soldiers were slain in a clash between the Moro Islamic Liberation Front (MILF) and a special forces unit of the Army. Four of the 19 soldiers were officers; one of these was a man who chose to stay behind and sacrifice his own life to save the others—Second Lieutenant Jose Delfin Khe. On that day, Khe and his fellow soldiers bravely faced battle despite being outnumbered. Khe sustained gunshot wounds in the chest and leg, but was firm in his decision to die with his men. His final instruction to a survivor of the attack was, “Kapag malapit na sila, tumakbo ka. Umalis ka na.” (If they are near, run. Leave.) Better known to the Ayala Young Leaders alumni family as JD, Khe was part of the Ayala Young Leaders Congress (AYLC) Batch 2009, “Hiraya.” Though JD’s AYLC family mourned the loss of a bright young man whose leadership had a huge impact on the people and the communities he had served, they remain proud of his heroism and courage. JD’s batch mates remember him with respect and fondness. Erika Dimaguila knew JD as a simple man with great dreams. “JD had a big heart. He defied the stereotype of a soldier. He was not one who limited himself to doing the duties of an army officer. Instead, he reached out to the communities he was assigned to and loved their people as if they were his own. He was a walking contradiction. A toughie and softie in one—matapang at maopinyon, pero makulit at malambing din.” (Fierce and opinionated, but playful and affectionate too.) Sittie Norhanie Lao wrote a tribute to JD, where she said: “He always managed to enlighten me through our very meaningful conversations. But until now, I find it most puzzling how he developed a strong penchant for coming to a place [perceived as dangerous]. He wanted to come to Mindanao…. He saw the needs of the people and had always hoped to contribute.” Former Isabela Governor Grace Padaca was the keynote speaker at the AYLC 2009, and in her column, she expressed her deepest regrets at the loss of this valiant soldier. She remembered JD as the PMA-er who stood up and said, “Ma’am, I am JD from the Philippine Military Academy. In the academy, a star is a symbol of excellence and leadership. When I knew that you would be one of our speakers, I removed this from my uniform so that I can give this to you.” Many more spoke of how JD had touched their lives and changed them through his example, his conviction, and his values. In life and in death, he was a servant leader who did not stop inspiring others to do more for the country. When asked about the hardships of being a soldier, with love and passion he responded, “I am married to my profession first.” JD was buried with military honors and a 21-gun salute last October 27 at the Libingan ng mga Bayani. Ayala Corporation Chairman Emeritus Jaime Zobel de Ayala, a father figure to the 963 alumni of the AYLC, joined AYLC officials and alumni in the burial march and in paying their last respects. 20 The official publication of the Ayala group of companies Volume 15, Number 5, September-December 2011 Young leaders from nonprofit sector meet at ‘AYLA Café’ Ayala Foundation, partners celebrate five years of Ayala Recyclables Fair also presented livelihood opportunities, involving the recycling of plastic, for women; and a video presentation for kids regarding Tetra Pak’s carton recycling program. AFI Director Wilma Zapata (left) congratulates some of the most active supporters of the Ayala Recyclables Fair AYLC alumni with congress director Simon Mosessgeld and program director JP Orbeta For the first time, Ayala Young Leaders Congress (AYLC) alumni working in the nonprofit and development sectors gathered to discuss the latest happenings in their respective fields. The event was attended by 21 AYLC alumni now working in various nongovernment organizations and foundations. Dubbed AYLA Café: Young Leaders in the Nonprofit Sector, the get-together was held on September 22 and served as a venue for networking, catching up, and identifying areas of collaboration. alumni, aims to bring together AYLC alumni from a specific sector or interest group for an opportunity to network with fellow AYLC alumni. In previous years, AYLC alumni from all batches met annually for a networking lunch or dinner. The concept for the event was modified to help alumni develop a stronger network and share best practices in their specific sector or interest group. Also present at the event were AYLC Program Director John Philip Orbeta and AYLC Congress Director Simon Mosessgeld. “I gained new insights into how to efficiently run an NGO,” shared Jonathan Andro Tan, AYLC 2010 alumnus, and executive director of the Bible-based Education, Research, Equipping and Administration (BEREA) Foundation Inc. “Plus, I have gained new connections and networks with other organizations for possible collaboration projects.” The AYLA Café, developed by the AYLC Secretariat as part of its continuing support for its Tan shared that he is looking into the possibility of working with Metrobank Foundation in Philippine team wins Intel-DST Asia Pacific Challenge developing a “sustainable training program for teachers.” AYLC alumni Ritchelle Buena and Bayani Alonto Jr. both work for the Metrobank Foundation. At the same time, BEREA Foundation hopes to partner with the Center for People’s Empowerment and Community Development (CPECD) to develop an entrepreneurial program for vendors in Rizal. Fellow AYLC 2010 alumnus Tobit Cruz is the current executive director of CPECD. This was the third AYLA Café organized by the program secretariat. Earlier this year AYLC Alumni working in the military sector met in Baguio, and AYLC 2011 alumni met in May to catch up and start planning for a batch project. Two other AYLA Cafés were organized in October and November. New FINEX president is Ayala’s Opulencia The Financial Executives Association of the Philippines (FINEX) recently swore in its new set of officers, with Ramon Opulencia, managing director and treasurer of Ayala Corporation, taking on the role of the organization’s president. (From left) Laurence Co of Lapatronix, Ayala Foundation’s Michi Barcelon, and Lapatronix team leader Joshua Aragon at the Intel-DST Challenge in Bangalore, India A team of fresh graduates from De La Salle University’s Department of Manufacturing and Engineering Management won one of the two top slots in the Intel-DST Asia Pacific Challenge in Bangalore, India, on September 21. Lapatronix, which was one of the two teams chosen by Ayala Foundation’s Technology Business Incubator Network for the competition, was composed of DLSU students Laurence Co and Joshua Aragon, and is a new company that is in the process of incorporation. Lapatronix’s entry to the competition was an improved laparoscopic tool that allows a surgeon to make a wider range of movements during surgery while reducing fatigue and discomfort, as well as helps shorten the postoperative recovery time of patients and provides access to low-cost rapid health care. The other winning team was Algan K.K. of Japan, for its portable ultraviolet index sensors and networking system to reduce UV risk and exposure. The winning teams received $7,500 each. The Intel-DST Asia Pacific Challenge is a competition for high-tech, high growth technology innovations. For 2011, Intel APAC partnered with India’s Department of Science and Technology (DST) and the Asia Pacific Incubation Network (APIN), a network of business incubators across the Asia Pacific organized under the World Bank’s infoDev initiative on incubation and of which Ayala Foundation’s Technology Business Incubator is a member. Ayala Treasurer Ramon Opulencia Organized in 1968, FINEX is a non-stock, nonprofit, nonpolitical association devoted to the continuing development and improvement of financial management techniques and the promotion of efficiency in business enterprises. ALI HR head cited at Asia Best Employer Brand Awards ALI Group Head for Human Resource and Public Affairs Pinky Ruiz received a citation at the 2011 Asia’s Best Employer Brand Awards, in ceremonies held recently in Singapore. ALI’s Pinky Ruiz Ruiz is the only HR practitioner from the Philippines to receive the prestigious HR Leadership Award from the Employer Branding Institute, a network composed of senior HR leaders from over 36 countries sharing best practices in employer branding, talent, and organizational development. To celebrate its fifth anniversary, the Ayala Recyclables Fair (ARF) organized a special event on September 9 at the Glorietta 3 Parkway, Makati City. The event served as an opportunity for Ayala Foundation Inc., which spearheads the implementation of the project, to thank its partners and supporters. In keeping with the recyclables fair’s commitment to environmental protection, AFI adopted trees through the Tree4Life Program of the EarthDay Network and named them after stakeholders, partners, and select regular sellers. In addition, the iRecycle Card was launched to give regular participants a chance to earn tokens from partner recyclers, every time they bring their recyclables to any ARF venue. Also part of the program was a demonstration of how polystyrene (Styrofoam) could be melted and recycled into ingots. The anniversary celebration A number of ARF partners also exhibited their various environmental initiatives, particularly new products made out of recycled materials. Exhibitors from the local government sector included the Makati City Department of Environmental Services, Quezon City Environmental Protection and Waste Management Division, Muntinlupa Environment and Sanitation Center, and Barangays San Lorenzo and Magallanes of Makati City. Project partners and recyclers included Envirocycle, YGARC Trading, Trust International Paper Corporation (TIPCO), Polytrader Plastic Products, and Philippine Recyclers, Invisible Sisters, the women of Nuvali, the Earth Day Network, and the Solid Waste Action Team cluster under Climate Change Imperatives (featuring the Zero Basura Olympics for Businesses). Tetra Pak Phils., Polystyrene Packaging Council of the Philippines (PPCP) and the Philippine Plastic Industry Association (PPIA) also joined the celebration. PPCP and PPIA are Ayala Foundation’s partners in the collection and recycling of polystyrene postconsumer products and plastic bags. Launched in 2006 at the Ayala Center and Alabang Town Center, the Ayala Recyclables Fair (formerly the Waste Market), provides the shopping public a convenient, accessible, and regular waste disposal venue by bringing recyclers, accredited by the Department of Environment and Natural Resources, to the malls. The ARF now runs regularly in eleven venues in Metro Manila and its outskirts—Makati City, Muntinlupa, Quezon City, Taguig, Pampanga, and Laguna. Honda Cars Pasig supports QC tree-planting project Quezon City Vice Mayor Joy Belmonte, third-district councilors Gian Sotto and Allan Reyes, and Barangay Bagumbayan Chairman Elmer Maturan are joined by Honda Cars Pasig officer volunteers during the tree-planting activity As part of its commitment to contributing to the protection of the environment, Honda Cars Pasig recently participated in Quezon City’s Native Regreening Tree-Planting Project held along Barangay Bagumbayan on C5 Road. Honda Cars Pasig volunteers planted numerous banaba seedlings in designated areas together with other volunteers from Integrated Distribution Service Logistics, San Beda College Foundation, and various Quezon City residents. Quezon City Mayor Herbert Bautista, through Vice Mayor Joy Belmonte, sent his encouragement to the participants, saying that there is a great need to plant native trees in the municipality to promote the country’s endemic plant species. Other local government officials agreed, saying that activities such as these serve as a continuing effort to live harmoniously with nature. Honda Cars Pasig together with Honda Cars Makati, Honda Cars Alabang, Honda Cars Shaw, and Honda Cars Global City, are outlets of Honda Cars Makati Inc., a member of the Ayala group of companies. Recyclables Fair at Trinoma Recyclables Fair at Market! Market! Maricar de Chavez and Adel Licos of AFI’s environment team Isuzu Automotive Dealership helps over 10,000 students take their seats Isuzu Automotive Dealership Inc. (IADI) responds to the need for seats in some of underserved public schools, particularly in areas where there are Isuzu dealerships As part of its corporate social responsibility initiatives, Isuzu Automotive Dealership Inc. (IADI) recently donated bench-type seats to its adopted schools, which could benefit over 10,000 students. Refurbished by IADI’s body repair section to ensure the seats’ safety and stability, these seats found new homes at the students’ reading areas, classrooms, and cafeterias. Among the beneficiaries are Itaas Elementary School, Imus Pilot Elementary School, Pasong Santol Elementary School and Iskul ni Bobby’s Rescue Center, Aral Aruga (a community-based center), Manggadilang Center (a center for street children), and Munting Pamayanan ng Nay Kapansanan Center. IADI representatives also conducted a lecture on Road Safety and Disaster Preparedness for students as part of its vision to diminish cases of road accidents, especially among children. Isuzu Automotive Dealership, a member of the Ayala group of companies, has outlets in Alabang, Cavite, Pasig, and Rizal. 22 The official publication of the Ayala group of companies Volume 15, Number 5, September-December 2011 Great Philippine Book Café attracts local, international writers Ayala Museum launches Joya exhibit, catalogue Two Pulitzer-prize winning novelists joined the country’s most highly acclaimed writers, as well as some of the world’s top publishing professionals, in a series of highly spirited discussions during the second Manila International Literary Festival held at the Ayala Museum on November 16 to 18. Junot Diaz, author of The Brief Wondrous Life of Oscar Wao (Pulitzer Prize for Fiction, 2008), and Edward P. Jones, author of The Known World (Pulitzer Prize for Fiction, 2004) took part in several panel discussions in the three-day festival, which carried the theme, The Great Philippine Book Café. Organized by the National Book Development Board, in cooperation with the Filipinas Heritage Library, the festival served as a venue where various issues and concerns surrounding literary production were discussed, and where local and international writers could interact. The festival also provided Filipino writers an overview of the international publishing industry, with literary agents and literary editors giving the lowdown on what it takes to become a published author. In addition, the festival hoped to serve as a gateway through which the best Filipino writers could reach international publishers, and ultimately a wider international audience. Resil Mojares, a highly respected literary scholar and essayist, delivered the keynote speech, where he tried Pulitzer Prize–winning novelist Junot Diaz, author of The Brief Wondrous Life of Oscar Wao, interacts with one of the participants at the Manila International Literary Festival Edward P. Jones, author of the Pulitzer Prize–winning novel The Known World, is one of the main speakers at the Great Philippine Book Café Some of Joya’s best works now on view at the third-floor gallery (From left) Kenneth Esguerra, Josie Joya-Baldovino, and Josefina Joya during the catalogue launch to answer the provocative question, “Where in the world is the Filipino writer?” His answer, however, came in the form of an even more provocative question: “How visible is Filipino writing to themselves?” Mojares said: “For now, the important thing is not to wonder whether we are visible to the world but to ask how fully visible we are to ourselves. It is in becoming fully visible to ourselves that, I trust, we shall be visible to others.” Meanwhile, Diaz and Jones were the speakers at a panel entitled “Writing from the Margins.” Diaz, who had emigrated from the Dominican Republic as a child, and Jones, an African American who had been raised in Washington D.C., spoke eloquently about their experience as writers of color. Excerpts from their works were also read during the session. Other international guests who graced the festival included Rachel Kahan, literary editor at the New York publishing house G. P. Putnam and Sons; Ravi Mirchandani, editor in chief of Atlantic Books UK, which published Aravind Adiga’s Booker Prize–winning novel White Tiger; Priya Doroswamy and Jayapriya Vasudevan, representing Jacaranda Press, India’s foremost literary agency; and Holly Thompson, an American writer for young adults currently based in Japan. The rest of the three-day conference featured breakout sessions presided over by writers, publishing professionals, and literature and writing professors. Some of the highlights included the following: “In Search of the Great Philippine Novel,” featuring prizewinning novelists Jose Dalisay Jr., Charlson Ong, Alfred Yuson, and Cristina Pantoja Hidalgo; “When Literature Offends,” featuring Beverly Wico Sy, Isagani Cruz, and Jose F. Lacaba; “From Pen to Print— and Everything in Between,” which discussed the process of publishing a book, featuring Vasudevan, Mirchandani, and Doraswamy; “From Print to Silver Screen,” featuring Alvin Yapan, Khavn de la Cruz, Jose F. Lacaba, and Ricky Lee; and “How to Get the Young to Read,” featuring Tarie Sabido, Honeylein de Peralta, Ralph Galan, and NBDB chair Neni Sta. Romana-Cruz. Fishpond Reflection Oil on canvas 1960 Ang Ilustrador ng Kabataan celebrates 20 years at Ayala Museum Ang Ilustrador ng Kabataan (Ang INK), the country’s only organization of children’s book illustrators and designers, is partnering with the Ayala Museum to present 20 Taon, an exhibition of the published works of Ang INK members, as well as their latest unpublished works. Founded in 1991, Ang INK contributed to the professionalization of children’s book illustrators in the Philippines, and has enriched Filipino children’s stories with memorable images. The exhibition is also supplemented by a series of lectures and workshops for the artistically inclined, both children and adults alike. In celebration of the 80th birth anniversary of National Artist for Painting Jose T. Joya, the Ayala Museum opened the exhibition Images of Nation: Abstracting Joya, on September 20, at the third-floor gallery. The Images of Nation exhibition series gathers the works by Filipino artists who were named National Artists in Visual Arts. A collection of works by this select group of artists shows the extraordinary vision and formal excellence embodied in this important national award. In addition, the museum launched the companion catalogue for the exhibition on October 27. Josie Joya-Baldovino, the artist’s sister and Abstracting Joya exhibition partner, delivered a message recollecting memories of her brother and citing his enduring influence and legacy. Images of Nation: Abstracting Joya will be on view until January 8, 2012. Additional support for this exhibition was provided by Oriental Assurance Corporation. “More than an artist, he was also an educator,” said Baldovino, who remembered how the National Artist had always been generous with his knowledge and technique. The Great Philippine Book Café marked the second year of the partnership between NBDB and FHL in holding the Manila International Literary Festival. Kenneth Esguerra, Ayala Museum senior curator and head of conservation, presented copies of the Images of Nation: Abstracting Joya catalogue to the artist’s family, represented by Baldovino and sister Josefina Joya. National Artist for Sculpture Arturo Luz and fellow artists Romulo and Jonathan Olazo, Juvenal Sansó, Al Perez, Virgillio Pandy Aviado, and Edgar Fernandez were in attendance to celebrate this occasion. Also present were figures from the cultural and education circles including National Museum Director Jeremy Barns, historian Ambeth Ocampo, designer Rachy Cuna, and writers Reuben Cañete and Esperanza Gatbonton. 20 Taon will be available for viewing at the Ayala Museum Ground Floor Gallery from November 22, 2011, to January 15, 2012. The exhibition is made possible by the generous support of Caltex, Anvil Publishing, Lampara Books, Adarna House, Vgrafiks, Boysen, Oishi, K-Zone, Frameline Art Gallery, Flash Media, The Chocolate Kiss Café, and The Orange Segment. Jose T. Joya (1931–1995) was one of the leading Filipino masters in Philippine abstraction. His early works showed the assimilation of Western art, notably abstract expressionism or action painting. Large canvases of vigorous, gestural brushwork, tactile surface textures, and highly prismatic compositions developed into a distinct visual vocabulary and individual style that defined and described Philippine abstract art at the 32nd Venice Biennale in 1964 and for several generations of Filipino artists. For more information, call 757 7117 to 21 local 29 or 35, or e-mail museum_inquiry@ ayalamuseum.org Virgin of Peñafrancia Oil on canvas 1966 (From left) Romulo Olazo, Rachy Cuna, Josie Joya-Baldovino, Hetty Que, Ambeth Ocampo, and Paulino Que before one of Joya’s artworks For more information, call 757 7117 to 21 or e-mail [email protected] The Editorial Team Publisher Victoria Garchitorena Editor-in-Chief Maritoni Ortigas Editorial Consultant Emi de Lara Managing Editor Paul de Guzman Assistant Editor Janella Cacdac-Siena Graphic Designer Alezza Buenviaje Advertising Manager Ciela Cayton Photographer Jaime Martinez Digital Imagist Jose Reginald Juanico Correspondents Ayala Corporation Janella Cacdac-Siena Ayala Land, Inc. Suzette Naval, Christine Lim-Siruelo, Rommel Santiago Bank of the Philippine Islands Reena Dungca Globe Telecom EJ Francisco Manila Water Company Ranny Habaluyas, Alberto Ramirez Integrated Micro-Electronics, Inc. Fred Blancas Ayala Foundation, Inc. Paul de Guzman Ayala Automotive Group Monina Macavinta Timezone Nedz Manangan Editorial Office Filipinas Heritage Library Makati Avenue, Ayala Triangle Makati City 1224, Philippines Telephone (632) 892 1801 local 14 Facsimile (632) 892 1810 Email [email protected] URL www.ayala.com.ph/press_room_ayala_now.php 24 The official publication of the Ayala group of companies Volume 15, Number 5, September-December 2011 May the abundance of light, color, and vision bless our families and homes this Christmas season. — Jaime Zobel de Ayala Christmas cheer at the Zobel tunnel A tunnel may be the last place one goes to in search of Christmas cheer, but that is exactly what that stretch of asphalt leading from Makati Avenue into the heart of Ayala Center’s Greenbelt complex hopes to offer. Larger-than-life images of people, wearing intricate traditional Filipino costumes, celebrating the season the way only Filipinos can; vibrant Christmas colors splashed across the walls; and glittering Christmas lanterns that are sure to put a smile on the faces of motorists and pedestrians—these are the things that greet anybody who passes through the Greenbelt tunnel. Called the “Zobel tunnel” by the jeepney drivers who have no doubt passed through its lighted confines many times over the years, the tunnel has actually become a destination in itself. Mall goers and pedestrians stop at the curb to admire its walls and, inevitably, have their photos taken in front of it. beauty of nature as captured by the lens of the Zobel patriarch. First came a rendering of leaves, butterflies in mid-flight, then scenes of summer on the beaches of Mindoro. The tunnel has become almost a personal gallery (though he hesitates to call it so) for Ayala Corporation Chairman Emeritus Jaime Zobel de Ayala. Shunning air-conditioned, sterile indoor confines, Zobel has chosen to share his creations with the world at large through the highly traversed artery. Said JZA: “It all started years back when I kept passing by a rather dull, gray tunnel in Makati, which busy cars used to traverse, going from one mall to another. Since then, the tunnel has sort of taken a life of its own ... a venue which, hopefully, cheers up the passersby. Nothing more, nothing less.“ Zobel’s tunnel art is an innovative way to bring art closer to the public—and people need not even disembark from their vehicles. This year, the tunnel has become a large-scale greeting card for everyone who passes through— proving that one can find simple joys and cheer in some of the most unexpected places. Through the years, the Greenbelt tunnel that now informally bears Zobel’s name has showcased the