IACCA 2016 Brochure April 2016



IACCA 2016 Brochure April 2016
Plan to attend the 2016
Annual Fall Conference in
the beautiful Poconos
October 24-28, 2016
2016 Member Benefits
• Certification Eligibility: Professional
Training & Mentoring
• Green Center Sustainability Program
• Industry Survey: Trends and
• Website with Exclusive Member
Access Port
• Monthly Newsletter
• Network-Wide Conversations
• Scholarship Eligibility
• New Business Contacts
• Online Library
• Job Board: Post and Respond to
• Training Modules for Food Service
& Housekeeping
• Seminars
• Annual Fall Conference
Spruce Lake Retreat Center
5389 Route 447
Canadensis, PA 18325
International Association of
Conference Center Administrators
A Membership Community
achieving professional
excellence through education
and experience
Check our website for updates
on this informative conference.
The right professional
organization for you if…
International Association of
Conference Center Administrators
P.O. Box 1012 • Seabeck, WA 98380-1012
Your desire is to fill in the gaps of your
professional body of knowledge.
You value relevant, timely data that is
beneficial in administrative decisionmaking.
Your desire is to develop your own
professional voice and leadership abilities.
You desire support from a community of
professionals using a common language.
Professional Growth
At IACCA, your professional development is
enhanced by participating in our Super
Seminar, Fall Annual Conference and/or
through our Mentor–Supported Certification
Guided by industry leaders, members explore
current topics and trends through honest
dialogue regarding workplace challenges.
Testimonials from our Members
“I've been a member of IACCA since 1999. The conference was a priority for its time of learning,
networking and fellowship. I always came away with ideas to implement at my center.
Recently, I had a two year absence. Having over
20 years experience, I thought “what else can I
learn?” I was greatly humbled at the 2015
conference as I realized there is STILL MUCH TO
LEARN. As the industry continues to change, I
need to change with it.”
— Ann... Executive Director, Michigan
“IACCA has proven to be an invaluable
experience since I am relatively new to
conferencing. The past two annual conferences allowed me to connect with other leaders, learn and
leave feeling refreshed and encouraged. The Certification program stretched my brain and provided a
clearer picture of a Conference Center Professional. I am grateful for IACCA. I recommend it to
anyone desiring to grow in this industry!”
— Claire... Director of Program & Marketing, Florida
Our Values
Each action we take and decision
we make is honest, ethical, fair
and reliable.
Meeting the needs of our
constituencies is our primary
Our relationships and processes
are aligned with our purpose.
Stewardship: We care for and use wisely the
resources entrusted to us.
We embrace opportunities to
grow our organization, our
services & our people.
“Certification stretched the boundaries of my work.
Classroom conversations challenged the notion of absolute
details. I discovered coordination focused more on staff’s
needs…exceptional guest service is dictated by guest’s
perceptions. Hospitality is an art form that requires
thoughtful gestures and intentional collaboration from all
— Shelly... Guest Services Director, Minnesota

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