Bump It! - Firefighters Community Credit Union

Hot Topics for 2nd Quarter 2015
President’s Message
Thank you so much for your patience
as we worked through the complex
integration associated with the recent
merger. The merger expands our
footprint into Lorain County with new
full-service, public locations in LaGrange,
Ben Laurendeau
South Amherst, North Ridgeville, and
Wellington. The combined organization
now includes 80+ awesome employees to serve over 32,000
members. The expanded service area, branch network, and
membership size make Firefighters Community Credit Union one
of the largest and fastest-growing credit unions in Northeast Ohio.
This is possible because of a stellar group of employees, a strong
management team, and a committed board of directors—but
mostly because of you, the members and owners of the credit
union. FFCCU, like all credit unions, is a financial cooperative. The
greater number of engaged members, the greater value produced,
and greater benefit returned through better rates, fewer fees, and
investments in technology and infrastructure.
I encourage you to take full advantage of your credit union
membership and, in the spirit of the cooperative principles,
please share the word if you know someone who could benefit
from becoming part of the credit union family.
Breakout with FFCCU!
What does that mean? It means we’re breaking out of the mundane
with all kinds of new and exciting things. From breaking out into new
territory with our branches now in Lorain county, to breaking out a new
certificate promotion going on now through April 30, 2015!
Open an 18-month certificate at
1.00% APY * with a bump option.
What the heck is a “bump”? Glad you asked. Open this certificate, and
if that certificate rate goes up, you have the option to bump your rate to
the better rate once during your 18-month term.
Certificates are an awesome way to save. You know exactly what you’ll
earn and you don’t have to be a fancy investor to understand them.
Hurry, offer ends April 30th! Stop into any one of our nine branch
locations to open this special certificate or visit ffcommunity.com
for more details.
Bump It!
As always, we appreciate your continued support.
*Annual Percentage Yield (APY) is accurate as of publication date and is subject to change
without notice. $500 minimum balance to open the account and to earn dividends. Early
withdrawal penalties apply. Offer not available on IRA or business accounts. This institution
is not federally insured. This institution is privately insured by American Share Insurance.
This institution is not federally insured by member choice.
Four Alarm News
CONVENTIONAL
9 FFCCU Locations
Don’t do conventional? Neither do we.
BREAK OUT with FFCCU and go digital!
Our digital services give you 24/7
account access anytime, anywhere.
• Download our FREE mobile app featuring
Remote Deposit Capture (RDC).
• Use Online/Mobile/SMS Text Banking.
• Pay bills with iPay with Online Banking.
• Get instant updates with text and e-Alerts.
We’re Everywhere! Hopefully you’re already experiencing the convenience
of our online services, but sometimes it’s still nice to have a face-to-face
conversation. With nine branches in three counties, FFCCU has the largest
branch network of any local credit union in Northeast Ohio. Members
also have access to over 5,000 locations nationwide via the Shared
Branching network!
For more information and to find the branch nearest you, visit
ffcommunity.com or scan the QR code to the right. Remember,
our Member Contact Center is also available to chat online at
ffcommunity.com or contact them by phone at 216.621.4644!
Teammate News
Tammie Fowlkes
LaShawn James
Connie Kelly
Monica Rush-Dean
Alison Woodrick
Cindy Young
New to the FFCCU Family
Please welcome our awesome, newest teammates! Tammie Fowlkes is our new Teller at our St. Clair branch
downtown, LaShawn James is our new Branch Manager at our Emerald branch and Connie Kelly is our new
part-time Teller at our Willoughby branch. Monica Rush-Dean is our new Financial Service Representative
at our LaGrange branch, Alison Woodrick is our new Teller at our Broadview branch and Cindy Young
joins us as an Accounting Coordinator at our Administration building. Be sure to stop in and say hi!
Familiar Faces in New Places
Congratulations to our movers and groovers! Sue Brondos was promoted to Branch Manager at the
St. Clair branch downtown, Jessica Bittner was promoted to Regional Manager in Lorain county, and
Heather Monaco is our new Member Contact Center Representative. Valerie Henderson was promoted
to full-time Teller at our Willoughby branch, and Mary Bova was promoted to Financial Service
Representative at our North Ridgeville branch. Shawn Keith has been promoted to our new Financial
Service Representative at our Broadview branch, Chris Lard is moving to our St. Clair branch downtown
to be a Teller, and Cyndia Reyes has been promoted to Member Contact Center Representative.
Important Dates:
4/3 - Good Friday: offices close at NOON
5/25- Memorial Day: offices closed
7/4 - Independence Day: offices closed
www.ffcommunit y.com • 216.621.4644
Congratulations
to our
MVT Winner!
Amy Klonowski
Amy Klonowski is our first quarter
Most Valuable Teammate. She came
upon a bad check on a member’s
account. Upon closer investigation,
she found three more checks that
had been returned due to a closed
account, fraud, and a forgery. Amy’s
detective work saved our credit union
big money. Great job, Amy!
April is National Credit Union Youth MonthTM!
We’re partnering with CUNA to encourage kids to BREAK OUT with
TM
FFCCU and get WILD ABOUT SAVING ! Visit ffcommunity.com to find
out how our Sparky’s Kids Club members can get entered to win one of
three gift cards from Starbucks, iTunes, or Regal Entertainment Group.