New Branch Brings New Technology

Summer / 2006
Alliance Federal Credit Union has opend the doors to our fifth
location in Lubbock at 2404 82nd Street.
New Branch Brings
New Technology
Our newest addition may look a little different on the inside but still provides the same
great service with additional securities and features. This new location uses a remote
teller system giving us more security and you, the member, more privacy.
As our membership grows and changes, we
continue to grow and change as well.
Alliance Federal Credit Union has opened
our newest, most secure and most technologically advanced branch office in
Lubbock.
The most obvious change you will see in
this new location is the absence of a
typical teller line. A two-way, audio-video
system allows members inside the credit
union to see and hear tellers, who work in
a secure back office. The remote teller
system uses television to allow personal,
face-to-face contact between the teller
and the member. Deposits and receipts
will be transmitted through pneumatic
tubes, similar to drive-up banking. Tellers
interact with members from a back room
so branch visitors don’t see a typical
teller line or window. Members will also
enjoy increased privacy during transactions. Members are able to have more
one-on-one interaction with the teller.
There is also the option of speaking
through a telephone receiver for additional privacy.
This new teller system eliminates the
need for a conventional teller line by
remotely locating both lobby and drive-up
tellers in a more secured and private
area. The remote teller system has been
installed in about 300 U.S. financial institutions in the past three years, and not a
single one has been held up since it was
installed. The use of cameras discourages attempted fraud and allows tellers
to verify transaction information offcamera. The RemoteTeller System uses established technology in a new application
that is intended to bridge the gap
between full-service and self-service
financial transactions. Simply stated,
the remote teller system moves the
attributes of drive-up service inside the
branch, with enhancements to make the
service more efficient and consumer
friendly.
This location provides all credit union
services
including
opening
new
accounts, full service lending, and also
a self service coin counter right in the
lobby. Come by and see us today and
experience the credit union difference!
2006 Scholarship Winner
Alliance Federal Credit Union is pleased to announce
Joseph Hinojoza as this yearʼs annual scholarship recipient.
Joseph, the son of Joe and Carol Hinojoza, graduated
in the top six percent of his class at Frenship High
School with a GPA of 3.9 on a 4.0 scale. Joseph is a
highly acclimated French Horn player and during his
years at Frenship High School he served as band
officer, drum major, student and drill instructor. He
also was a member of the National Honor Society and
served as President of the Texas Future Music Educators.
Joseph plans on attending Texas Tech University to
major in Music Education.
Congratulations Joseph!
Retirement Options
Retirement planning is a critical issue
for many people. With any retirement
plan, you want the best for your
money.
There are three types of retirement
accounts: Traditional, Roth and Education. The credit union offers IRAs in
the form of share accounts and certificates with no yearly maintenance fee.
So if you want a cozier retirement and
tax savings see a financial officer to
open your IRA today!
Rate
IRA
Yield
Minimum Bal.
4.000 4.074 $250.00
IRA CD (2yr)
4.500 4.602 $1,000.00
Rates as of March 1, 2006. Rates subject to change at any time.
Phishing
The Internet has spawned a form of fraud
designed to dupe financial services
consumers into revealing their credit card
information, online banking passwords,
and other confidential information.
Known as “phishing,” this particular scam
so far has targeted customers of card
issuers and financial institutions. Phishing
involves e-mails that attempt to trick the
recipient into giving up confidential information. These e-mails look very convincing. They tell the recipient that there’s a
need to verify their password and other
information. The messages ask for a reply
either via e-mail or through a link to a
counterfeit Web site that looks just like a
legitimate financial institution’s.
No financial institution—credit union, card
issuer, or other provider—will contact the
consumer via e-mail to confirm or gain
confidential information. Examine all emails closely because fraudulent e-mails
often contain spelling and grammatical
errors that should arouse suspicion.
At Alliance Federal Credit Union we take
your online security and privacy very
seriously. We will NEVER ask you for
personal information such as credit card
numbers, PINs or online IDs in an email. We
will not request that you update “lost security information” online, nor will we
threaten you with account closure or
disable your card if you do not respond.
Holiday Closings
All AFCU branch and drive-up teller
locations will be closed in
observance of the following
holidays:
Independance Day
Tuesday, July 4, 2006
Labor Day
Monday, September 4, 2006
Main Office*
798-5554 / 800-687-4328
8401 Quaker Ave.
Lubbock, TX 79424
Branch Offices
Internet Branch
www.mycreditunion.net
South*
2404 82nd Street
Lubbock, TX 79423
Central*
2220 34th Street
Lubbock, TX 79411
Medical District*
3802 24th Street
Lubbock, TX 79410
Northwest*
1008 Frankford Ave
Lubbock, TX 79416
Hours of Operation
Lobby
Monday-Friday
9:00 a.m. - 5:00 p.m.
Drive-Thru
Monday-Friday
7:30 a.m. - 6:00 p.m.
Saturday
8:00 a.m. - 1:00 p.m.
Access 24/7
24-hour telephone teller
806-798-4604
800-687-1455
*ATM Locations
Routing Number: 311385964
The Spirit is the official semi-annual
publication of Alliance Federal Credit
Union. Comments and suggestions should
be addressed to:
PO BOX 64970
Lubbock, TX 79464-4970
email: [email protected]
Your savings federally insured up to $100,000
NCUA
National Credit Union Administration
a U.S Government Agency
Each account is insured up to $100,000 by the
National Credit Union Administration, an agency of
the federal government.
EQUAL HOUSING
LENDER
We do business in
accordance
with the
Federal Fair Housing Law
and the Equal Credit
Opportunity Act.