gold bank account - Santander Private Banking

GOLD BANK
ACCOUNT
Gold Bank Account –
Helping you to simplify International Banking
At Santander Private Banking, we are committed to providing a consistently
high level of service. We focus on building a close and long term
relationship, because we believe that your trust is our most valuable asset.
As part of our commitment to service we aim to deliver products to help
you achieve your banking and savings needs.
Our flagship Gold Bank Account allows you to access your funds as you move
around the world, all from the single location of Jersey.
If you live abroad you may well have a bank account in your home country
to manage your financial commitments there, and a bank account in the
country where you live to look after your day-to-day expenses. Banking with
Santander Private Banking in Jersey provides a convenient link between
these different banking relationships, with a central home for your money
and easy international access to your finances.
When you open a Gold Bank Account with Santander Private Banking in
Jersey you can keep your finances in one place wherever you live, and get
easy access to your money with our sterling, euro and US dollar accounts.
Gold Bank Account Features
Your Gold Bank Account offers a broad range of benefits, including:
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A Gold Visa deferred-debit card, which gives you direct access to your
Gold Bank Account funds in sterling, euros or US dollars.
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We record each Gold Visa deferred-debit card transaction against your
account, helping you to keep track of your spending through the month.
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Your Gold Visa deferred-debit card transactions, (except cash
withdrawals), are debited from your Gold Bank Account on the last day
of the calendar month for interest purposes, so you can continue to earn
interest on money you’ve already spent for up to thirty days.
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You can check balances, review transactions, make payments or
transfers and amend standing orders via our Internet Banking Service –
24 hours a day, 7 days a week from almost anywhere in the world. It’s a
convenient way to access your account and manage your banking.
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Use of our Telephone Banking Service to manage your account,
from 9am to 5pm UK time, Monday to Friday.
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Our Foreign Exchange Service allows you to move sterling, euros or US
dollars between your accounts through our Internet Banking or Telephone
Banking Services. You can also receive and make payments in many other
major currencies with our competitive, commission-free rates.
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How your Visa deferred-debit card works
Your Visa deferred-debit card is linked to your Gold Bank Account and
transactions are recorded individually against your account, allowing you
to keep track of your spending throughout the month.
With a Visa deferred-debit card you can earn interest on money you have
already spent for up to 30 days; as your Visa card transactions, except cash
withdrawals, are only debited on the last day of the month for interest
purposes. Cash withdrawals will be debited immediately.
You cannot ‘stop’ a Visa transaction as you might do a cheque, but in
certain circumstances we may be able to ‘charge back’ to the retailer via
their bank. Please refer to the General Terms and Conditions for the Gold
Bank Account.
Direct access to your money
Visa is accepted at millions of retail outlets worldwide and 1.6 million ATMs
in more than 200 countries and territories, so you can access your Gold
Bank Account funds directly, anywhere, and at any time.
There are no charges for cash withdrawals in the same currency as your
account. However cash withdrawal limits apply. When you withdraw cash
or make a purchase in a different currency to that of your card, we will
charge a foreign exchange commission, which will not exceed 3%.
Card usage levy
Some retailers or service providers may levy a surcharge if you use your
Visa deferred-debit card to make payments for their goods or services. This
is because, within the Visa transaction system, deferred-debit cards are
treated as credit cards. Therefore, if a retailer or service provider advises
you that there is a charge for their service, then a surcharge may be levied,
this surcharge will apply to your transaction and will be debited from your
account as part of your transaction.
Please also note that if retailers or service providers inform you that they
do not accept credit cards then this means that they will not accept your
deferred-debit card.
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Peace of mind
If your card is lost or stolen while travelling you can call our free, multilingual Global Card Assistance Service for immediate card cancellation.
If your card is lost or stolen at any time, normally you will not be liable
for any fraudulent transactions, as long as you tell us as soon as you
become aware that your card is missing and you have satisfied certain
security requirements.
An emergency replacement card can be delivered within 24 hours
by calling Visa.
Our Charges for the Gold Bank Account at a glance
£
Euro
US$
Annual Gold Visa deferred-debit card fee
Nil
Nil
Nil
Cash withdrawal charge
Nil
*
*
Nil
Nil*
Monthly fee
Nil
Nil
Nil
SWIFT & CHAPS Payments out via Internet Banking
20
30
40
SWIFT & CHAPS Payments out via Telephone Banking
30
45
60
*With our Gold Bank Account there are no charges by Santander Private Banking for cash
withdrawals from ATM’s in the same currency as your account but please note that foreign banks
may levy a charge. When you withdraw cash or make a purchase in a different currency to that of
your card, we may charge a foreign exchange commission, which will not exceed 3% of the total
withdrawal or purchase amount.
For full details on charges that might be applied to your account, please
see our Charges leaflet, which is available on request or via our website
www.santanderpb.je
Strength and Security with your Gold Bank Account
Santander Private Banking is a registered business name of Santander UK plc
(Santander UK), Jersey Branch.
Santander UK is part of Banco Santander, S.A. (the “Santander Group”) and
is authorised by the Prudential Regulation Authority and regulated by the
Financial Conduct Authority and the Prudential Regulation Authority.
Santander UK’s vision is to help people and businesses prosper, through
simple, personal and fair banking1. Santander UK is one of the UK’s leading
personal financial services companies and one of the largest providers of
mortgages and savings in the UK. It is also a growing participant in the
corporate banking market2. You can find further information about Santander
UK on the website santander.co.uk/uk/about-santander-uk/about-us
1. santander.co.uk/uk/about-santander-uk/about-us/our-strategy (correct as at Dec 2015)
2. santander.co.uk/uk/about-santander-uk/our-business (correct as at Dec 2015)
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Protection against fraud
We take the security of your accounts very seriously and apply a range of
protection measures:
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Our Gold Visa deferred-debit card benefits from the Chip and PIN
secure card payment systems.
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Verified by Visa adds an additional layer of protection to online
purchases made with your Gold Visa deferred-debit card.
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We apply a range of protection measures whenever you
communicate your travel plans with us through our Telephone
Banking or Internet Banking Services.
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We also guarantee you against any losses from fraud committed against
you while you are using our Internet Banking Service, as long as you
have taken all the necessary safeguards and precautions with your
security details.
Is Santander Private Banking’s Gold Bank Account for me?
You may benefit from our Gold Bank Account if:
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You need to make international payments or require accounts in
sterling, euro and/or US dollar.
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You live outside the UK.
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You move regularly between different countries.
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You are thinking of retiring abroad.
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You are looking for a secure home for your money.
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How to apply
To apply for the Gold Bank Account please contact one
of our team who will be happy to discuss the options that
best suit your needs.
Call 08000 84 28 88*
Overseas call +44 (0)1534 885 000*
Email [email protected]
Write Santander Private Banking,
PO Box 545,
19-21 Commercial Street,
St Helier, Jersey, JE4 8XG,
Channel Islands
Visit www.santanderpb.je
*Lines open 9am to 5pm, UK time, Monday to Friday.
Calls may be recorded or monitored.
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Santander Private Banking is able to provide this document in large print, Braille and audio CD. If you would like to receive this
document in one of these formats, please give us a call on +44 (0)1534 885 000.
Santander Private Banking and Santander UK plc, Jersey Branch are trading names of Santander UK plc. Santander UK plc is authorised by
the Prudential Regulation Authority and regulated by the Financial Conduct Authority (‘FCA’) and the Prudential Regulation Authority.
Santander UK plc’s Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s
website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768. Registered office: 2 Triton Square, Regent’s Place, London
NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England. www.santander.co.uk. Telephone 0870 607 6000.
Calls may be recorded or monitored.
Santander UK plc, Jersey Branch’s principal place of business is at 19-21 Commercial Street, St Helier, Jersey JE2 3RU, Channel Islands and is
licensed by the Jersey Financial Services Commission to carry on deposit-taking business under the Banking Business (Jersey) Law 1991.
www.santanderpb.je. Telephone +44 (0)1534 885 000. Santander and the flame logo are registered trademarks. The latest audited accounts
are available upon request.
All accounts are opened and situs in Jersey and therefore are not covered by the Financial Services Compensation Scheme established under
the UK Financial Services and Markets Act 2000.
Santander UK plc, Jersey Branch is a participant in the Jersey Bank Depositors Compensation Scheme. The Scheme offers protection for
eligible deposits of up to £50,000. The maximum total amount of compensation is capped at £100,000,000 in any 5 year period. Full details
of the Scheme and banking groups covered are available on the States of Jersey website www.gov.je/dcs, or on request.
ABIN 0407 jan16 STN