DellSW_Jacky`s A4 CS.indd

Jacky’s Electronics sees
60% ROI on Dell SonicWALL
solution
Customer profile
Using NSA and TZ firewalls, retailer boosts business WAN performance
Company Jacky’s Electronics
Industry Retail
Country Dubai, UAE
Users 12 retail outlets
Website
www.jackys.com
Challenge
• Monitor and control network usage
• Optimize bandwidth
• Save costs on lease lines
• Establish content security and
integrity
Solution
• Dell™ SonicWALL™ TZ 180 Series
• Dell SonicWALL NSA 4500 Series
Benefits
• Long-term ROI of 60 percent
• Greater network control and visibility
• Enhanced network performance
• Secure remote access
“In the first year of operation, Dell
SonicWALL’s solution gained us an ROI
of 15 percent.”
Ashish Panjabi
Chief Operating Officer
Retailing in the UAE since 1988, Jacky’s Electronics is the
country’s leading multi-brand consumer electronics retailer.
The company opened its first retail showroom in Deira,
Dubai and since then has grown steadily with 12 outlets
across the UAE to date.
“Dell SonicWALL
will bring
approximately
60 percent
ROI in the long
term on savings
experienced from
cost of data lines
alone.”
Ashish Panjabi
Chief Operating Officer
The challenge
As a growing organization with
branches opening all over the UAE,
Jacky’s Electronics needed to
optimize the bandwidth of its network
around the country, especially in its 12
retail outlets and remote warehouse
locations. “This was our biggest
concern at the time,” says Ashish
Panjabi, Chief Operating Officer of
Jacky’s. “We needed a solution that
would effectively optimize bandwidth,
maintain data integrity and protect our
network against viruses and intrusion
threats.”
Jacky’s found it expensive to keep
adding new ADSL or ISDN lines each
time a branch was opened, only to
later realize that, in some cases, the
lines were underutilized. Further,
operating in a country with more
than one telecom operator, and
where each operated exclusively in
various areas, posed an additional
challenge. As Jacky’s grew to cover
the entire UAE, Panjabi was concerned
by the frequency with which data
communication lines were congested
and business critical information
flowed at a slower pace.
“Our business relies on real-time
transactions and data processing,
which means that we could not afford
to have a point of sale down due to
bandwidth congestion. We needed to
control content and protect against
viruses,” said Panjabi. “It was essential
for executives, managers and business
decision makers within the company
to make critical decisions, usually while
travelling.”Jacky’s IT team deployed
various hardware and software
solutions and tools to better manage
their network traffic and wide area
network (WAN) connectivity to meet
increasingly rigorous demand. United
Threat Management (UTM) solutions
from numerous vendors had also been
tested to varying degrees of success.
2
The solution
Jacky’s ultimately chose Dell
SonicWALL, as it offered an all-inone solution to meet the company’s
numerous requirements. After
an initial meeting and technical
demonstration, Jacky’s decided to test
Dell SonicWALL’s UTM solution for a
brief period.
“We set up a prototype network
environment mirroring Jacky’s live
environment in the company’s
Sharjah City Center premises,” said
Shahnawaz Sheikh, Dell SonicWALL
Middle East and Africa (MEA) regional
sales manager. “After a few stress
tests, it became apparent that there
was a high degree of bandwidth
optimization and real return on
investment (ROI) within Jacky’s reach.”
The solution, which was deployed at 12
locations, was made up of a NSA 4500
appliance installed at Jacky’s head
office and a TZ 180 appliance deployed
at every remote location covering all
branches and warehouse locations.
The solution was implemented in
every branch within a six-month
period. Disruptions were minimal, as
Dell SonicWALL initially deployed the
solution in newer branches where
volumes were smaller before shifting to
larger, more data-intensive locations.
Jacky’s was then able instill policies and
take appropriate action to stop deviant
activity, control access to unwanted
Internet sites and block unproductive
protocols and ports to maintain high
network and hardware integrity.
The solution drastically enhanced
Jacky’s network performance by
easing congestion, controlling virus
infection and filtering unwanted
services. Viruses and intrusion were
contained using security tools like IPS
and gateway antivirus.
“In the first year of operation, Dell
SonicWALL’s solution gained us an
ROI of 15 percent, if the initial outlay is
considered and will bring approximately
60 percent, in the long term on
savings experienced from cost of data
lines alone,” concluded Panjabi.
Today, Jacky’s in a situation where its
top managers and business decision
makers are constantly in touch with
critical information they require to
run and expand the business. With
Dell SonicWALL, they can now work
remotely and securely from anywhere
to make business happen.
“Accessing and acting on business
and time critical information, securely,
with Dell SonicWALL firewall and
secure remote access in only a click
away,” said Sheikh. “We look forward
to forging a stronger relationship with
Jacky’s, which is one of the leading
visionary retail companies in the region.”
“Accessing and
acting on business
and time critical
information,
securely, with
Dell SonicWALL
firewall and
secure remote
access in only a
click away.”
Shanawaz Sheikh
Regional Sales Manager
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