Economic Analysis of the Greater South Haven
Transcription
Economic Analysis of the Greater South Haven
Reports Upjohn Research home page 1996 Economic Analysis of the Greater South Haven Area: Choices & Consequences George A. Erickcek W.E. Upjohn Institute, [email protected] Christine R. Fahndrich W.E. Upjohn Institute Citation Erickcek, George A., and Christine R. Fahndrich. 1996. "Economic Analysis of the Greater South Haven Area: Choices & Consequences." Report submitted to the South Haven Industrial Fund. http://research.upjohn.org/reports/149 This title is brought to you by the Upjohn Institute. For more information, please contact [email protected]. FINAL DRAFT Economic Analysis of the Greater South Haven Area: Choices & Consequences Submitted to the South Haven Industrial Fund George A. Erickcek Christine R. Fahndrich February 9, 1996 W.E. Upjohn Institute for Employment Research 300 South Westnedge Avenue Kalamazoo, Michigan 49007 Executive Summary The economic future of the Greater South Haven Area is plagued by uncertainty, but still holds promise for its residents and business community. 1 The area's strengths are the envy of many similar-sized communities: an excellent market and recreational location, good transportation access, a competitive workforce, and a strong economic development effort. Moreover, the area's economy is supported by a diversified economic base consisting of an agricultural sector, tourism, a stable manufacturing sector, and several service firms, including a regional medical facility. The community faces several serious economic challenges, however. Employers are very concerned about the availability of qualified workers. In addition, there exists a perceived shortage of medium-valued housing, although evidence suggests the area's housing difficulties arise due to lack of income more than the lack of affordable housing. Furthermore, economic trends suggest that the area's economy is losing ground relative to other lakeshore communities. Compared to other Lake Michigan communities, a higher percentage of the residents in the Greater South Haven Area live below the poverty level, achieved lower levels of education, and are unemployed. The area's 1995 unemployment rate is estimated to be 9.0% according the Michigan Employment Security Commission. Approximately 775 individuals are unemployed in the area. Finally, limited economic statistics indicate that the area's tourism sector is lagging behind that of other communities. Table 1 Comparative Economic Trends Other Lakeshore Communities Economic Characteristics Greater South Haven Area Percent of residents living below poverty, 1989 19.8% 13.4% Unemployment Rate, 1990 11.0% 6.9% Percent of Household Earning less than $15,000 in 1989 35.2% 25.2% Percent of Persons 25 years or older without a high school degree 30.5% 23.4% Population Growth 80-90 -0.1% -0.3% Population Growth 90-94 4.5% 0.5% Source: U.S. Census and Michigan's Office of Management and Budget Greater South Haven Area includes the City of South Haven, Casco Township, Covert Township, Geneva Township and South Haven Charter Township. The community also faces the partial closure of its largest manufacturer. Karl Schmidt Unisia, Incorporated announced that as a result of its workers' second rejection of its contract offer at its South Haven plant, the company has no choice but to end its production activities at the plant. The plant currently employs 422 workers, of which 308 are production workers. The company plans to maintain its research and development activities. We estimate the overall impact of the curtailment of production activities will be the loss of approximately 650 total jobs in the Greater South Haven area. 2 The economic future of the Greater South Haven Area depends, in large part, upon the future economic conditions nationwide. Unfortunately, most forecasters are expecting the latter part of the 1990s and the first years of the 21st century to be a period of slow national growth and growing international competition. The national economy is expected to grow at a moderate 2 to 2.5 percent annual rate for the next ten years. If true, much of this growth will be achieved through improvements in productivity and not by adding more workers. Manufacturers will continue to face international pressures to cut costs, while maintaining or improving quality. In short, South Haven cannot depend upon a strong national tide to lift its struggling economy upward. Success will require the implementation of a focused economic development strategy. We offer four alternative growth scenarios for the Greater South Haven Area as shown on Table 2. The baseline forecast of the Greater South Haven area rests upon our assessment of the area's relative production costs and the residential impact of last year's water and sewer agreement reached by the City, Casco Township and South Haven Charter Township. It also includes the impact of the closing of Karl Schmidt Unisia's South Haven manufacturing facility and the expected downsizing at the Palisades Nuclear facility after 1998. The three alternative growth scenarios are based on the success of aggressive economic development efforts. The W.E. Upjohn Institute for Employment Research prepared this report for the South Haven Industrial Fund to provide the groundwork for a community-wide economic development strategic planning effort. While this report does not provide a strategic plan for the community, it does offer an economic assessment of the area that will assist area leaders in the development of such a plan. Fortunately, area business and political leaders have a strong foundation on which to construct an effective economic development strategy. By capitalizing on last year's water and sewer agreements and by taking full advantage of the City's well-regarded economic development office, area leaders have an opportunity to plan the future course for the area's economy. 2The impact analysis is based on a total loss of 370 jobs at the plant. Table 2 Economic Growth Scenarios Forecast Scenario Percent Change in Employment 1995 to 2006 () Avg. Annual Change Percent Change in Per Capita Income 1995 to 2006 0 Avg. Annual Change Percent Change in Population 1995 to 2006 Q Avg. Annual Change Baseline Forecast 8.9 (0.8) 36.4 (2.8) 10.2 (0.9) Strong Manufacturing Growth 1 16.8 (1.4) 37.6 (2.9) 13.7 (1.2) Residential Growth 2 47.9 (3.6) 54.0 (4.0) 40.0 (3.0) Motel Convention Center 3 10.6 (0.9) 36.3 (2.9) 11.3 (1.0) 1. 500 new manufacturing jobs. 2. Population growth of 3.0 percent per year through 2006. 3. The construction of a motel/convention facility. The major highlights of the report include: The primary problem facing the residents of the Greater South Haven Area is the lack of income growth stemming from a changing economy. Data indicate that while more residents were employed in 1990 than in 1980, the area lost hundreds of manufacturing jobs. These jobs have been replaced but primarily by professional positions for which former production workers are ill-equipped to fill. In other words, many of the area's economically-disadvantaged workers may be unemployed because they do not have the skills demanded by the changing structure of the area's economy. The area's relatively high unemployment rate and low labor participation ratio add further evidence of its workers' dislocation problems. The economic development strategy should be built upon the following strengths of the area: Land Availability for Development - The recent water and sewer agreement between the city and surrounding townships has opened new acreage for commercial, industrial, and residential development. In addition, the City has already established industrial parks that offer both existing and new firms ample space for growth. in Lakeshore and the Black River - Lake Michigan and developments on the Black River enhance the area's quality of life and make the area a more attractive business, tourism, and residential location. South Haven is a great location for overnight tourists from Chicago, Detroit, Indianapolis and the other major cities in the Great Lakes area. The Lake and the River are unique resources that should be carefully managed to avoid overuse and should not be jeopardized by conflicting or misguided land uses. City of South Haven Government Service - The city's water, sewer and electrical distribution systems are capable of servicing future economic growth at very competitive rates. Moreover, the city supports a professionally-staffed economic development office. Business Market Location - South Haven offers a good market location for firms interested in accessing markets in Chicago, Detroit, Fort Wayne, and/or Grand Rapids. In addition, the West Michigan region hosts a wide range of business services, manufacturing services, and parts suppliers that can support the needs of South Haven manufacturers. At the same time, the area's economic development strategy must not ignore the area's weaknesses which include: Large Number of Poorly Trained Workers - A reported lack of qualified workers could impede economic development efforts in attracting new firms and could discourage existing firms from expanding in the South Haven area. Surveyed manufacturers report that 44 percent of job candidates for unskilled positions lack basic skill requirements, and a greater 54 percent of the job applicants for skilled positions lack the appropriate skills. In addition, area employers are reporting a drug dependency problem among many of their workers. Lack of Affordable Housing - Housing in the $75,000 to $100,000 range in stable neighborhoods is perceived to be in short supply. However, a survey of realtors in South Haven, Holland, and St. Joseph/Stevensville indicate that housing prices in South Haven are not exceptionally high. In addition, census data suggest that the area's low income residents face a housing affordability problem. Outdated School Facilities - The South Haven school district is limited by the physical structure of its buildings, with several existing buildings not conforming to current or future teaching needs. Lack of Interaction Between Educators and Business. Employers expressed concern that educators are not adequately preparing students to meet the needs of business. However, many businesses have ignored opportunities to speak with school officials regarding revising of school curriculum. IV Poor Community Attitude Regarding Tourism - Several tourism and retail businesses believe that many community leaders do not understand the economic importance of tourism. Such a community attitude could discourage new retailers from establishing businesses that would serve local residents and tourists. Such negative attitudes could also hinder efforts to improve area cultural and recreational opportunities for residents and harm the quality of life. At the same time, others argue tourist-related businesses should keep more uniform hours that meet the needs of both residents and tourists. The lack of uniform hours limits revenue earnings by all of the area's stores and, in addition, creates a generally negative environment for area visitors. Financing Needed for Infrastructure Improvements - Due to a lack of long-term planning in the past, the city's streets, storm sewers, sidewalks, and some sewer lines have been allowed to deteriorate during the past 20 years. The City in its efforts to rebuild this infrastructure is now facing reductions in federal and state funding. The area's economic development strategy should recognize that agriculture, manufacturing and tourism are mutually supportive. Manufacturing can provide a yearround economic base capable of supporting tourist-related businesses during the off-season and providing needed nonfarm employment opportunities for area farmers. The principal occupations of nearly 50 percent of all farm operators in Van Buren County are not farmrelated. At the same time, tourist-related activities, such as festivals, cultural events and new recreational facilities enhance the area's quality of life, which is becoming a more important component in industrial site selection. Finally, area farms are a part of the area's tourist industry, drawing thousands of visitors each year to pick fruit or buy produce at roadside stands. The area's economic development plan must not underestimate the spillover of economic activity across political boundaries. It is crucial for community leaders to be aware that actions in neighboring townships or cities have economic impacts for their residents as well. Economic boundaries rarely follow political borders. A survey of area manufacturers showed that although most of the plants are located in the City of South Haven, less than 25 percent of their workers reside within its borders. At the same time, the area's economic development plan must not be based on overestimated economic spillover effects of area growth. Small area economies, such as the Greater South Haven Area, are quite porous. Earnings and revenues quickly escape the local area through the purchases of services and goods not produced and often not sold in the area. Using too robust economic multiplier estimations will only discredit regional economic development efforts. Our strongest recommendations for area leaders in their efforts to develop an economic strategic plan are the following: A regional approach to economic development would best serve the interrelated needs of area's residents and businesses. Individuals rarely work, shop, and live in the same local governmental unit. The fruits of the economic development efforts of one community are shared by individuals in another. A farm operator in South Haven Charter Township may earn secondary income by working at a factory in South Haven. Tourist-related opportunities offered in the City of South Haven could be the deciding factor for a family in buying a home in Casco Township. A resident of Covert Township may work in South Haven and on the weekends buy produce at a roadside stand in Geneva Township. Currently, the City of South Haven funds the sole economic development program in the region. Its impact spills across political boundaries in terms of wage and salary earnings and consumer expenditures. Yet, it is currently receiving no financial support from the surrounding townships. An economic development agreement among the townships and the city would best address the interrelated needs of the area's residents. An area-wide economic development strategy should focus on the generation of income through the creation of good-paying jobs. Manufacturing and some tourist-related businesses can provide good-paying jobs to area workers who are job-ready. Unfortunately, many of the area's current workforce are not. While the yearly graduates from the area's schools make up only a small portion of its total workforce, the schools offer the most accessible means to reach tomorrow's workers. Working with ongoing efforts of the Van Buren Intermediate School District, a renewed effort should be made to establish an ongoing dialogue between business and schools. Business leaders should be invited to speak to students regarding the demands of the workplace, and teachers should be offered the opportunities to visit and explore the work environment of the area's businesses. The challenges facing area schools are large, and it must be remembered that local problems in education are shared by all localities. If economic development efforts remain targeted at area residents, then the needs of the unemployed in the area must also be addressed. Economic research suggests that in the longrun many of the new jobs generated in a community are filled by outsiders, leaving many of the area's economically-disadvantaged still unemployed. VI Section I Introduction Purpose of the Study On December 28, 1994, the City of South Haven, South Haven Charter Township, and Casco Township entered a historical agreement that will provide water and wastewater service to existing and future residents in the townships. Ending years of confrontation between the local units of governments, the agreement opens a new era of area cooperation. Since the historical agreement, the City of South Haven and the surrounding townships have explored other cooperative efforts that will provide more efficient government services to area residents. A year earlier, the City of South Haven, Casco Township, Covert Township, South Haven Charter Township also co-sponsored the 2002 Partnership in Progress that helped create benchmark data to assist future efforts by area stakeholders in planning for the future. Given this more cooperative economic development environment among the area's governmental units, the South Haven Industrial Fund contracted the W.E. Upjohn Institute for Employment Research to prepare this study to: Provide an economic assessment of the Greater South Haven Area, including demographic and economic trends. Present a strengths and weaknesses report based in large part on the experiences and perceptions of members in the area's business community. Develop a baseline and alternate growth forecasts for the Greater South Haven Area. The Baseline Forecast projects future economic conditions for the area, if no further initiatives are taken by area governments and economic development organizations. The Growth Forecasts, of which there are three, offer the alternative futures that may result from the implementation of a comprehensive, cooperative economic development strategy. Suggest elements of a comprehensive, cooperative economic development strategy. We define a comprehensive, cooperative economic development strategy as one that offers direction for area stakeholders to join in a collaborative endeavor to build a healthy economic environment for area residents. Building on the strengths and shared goals of area residents, businesses, and governmental units, the strategy should address community factors such as housing, quality education, as well as economic development concerns such as adequate industrial space and a work-ready labor force. The study's progress was monitored by a Study Taskforce whose members included: Al Vanderberg, Tom Hanson, Mike Conlisk, Ron Hartgerink, City of South Haven South Haven Public Schools South Haven Industrial Fund South Haven Industrial Fund Ed Matthewson, Elaine Suppes, Mark McClendon, Ross Stein, Don Maxwell, Nancy Whaley, Jerry Samo, Al Ruppert, Pullman Industries Lakeshore Convention and Visitors Bureau Do-It Corporation South Haven Township Casco Township Geneva Township Covert Township Clementines Purpose of Economic Development Economic development has been defined in many different ways, and each has it own limitations. We suggest that the following four key elements should be included in any definition of economic development. Business - If nothing else, economic development is the effort to promote area business activities and growth. Residents - An economic development effort should be focused on improving the economic conditions of area's existing residents. The skills and experience of the area's existing workforce must be taken into consideration when preparing an economic development strategy. Quality - Economic development efforts should be designed to enhance the quality of life for area residents and business community. New economic activities should not cause undue harm to the area's existing environment, cause negative spillovers onto the area's other economic activities, or have a negative impact on the economic/social make-up of the existing economy. Job development efforts should focus on the generation of quality jobs for area jobseekers Fiscally Responsible - Economic development efforts must be fiscally sound. Governmental resources are extremely limited at all levels: federal, state and local. In this tightfisted environment, an economic development effort must stand the test of a cost-benefit analysis. Of course, the cost of an economic development effort are much easier to document than are the benefits. Nevertheless, thoughtful consideration regarding the probable benefits to be gained by of any economic development effort should be made. In summary, we propose that the Greater South Haven Area work toward the development of a fiscally responsible economic development strategy that assists business growth that will provide quality jobs and enhance the quality of life of area residents. Structure of the Report The next section provides an analysis of the economic and social characteristics of the Greater South Haven Area. In several cases a comparative analysis is used, which contrasts the South Haven's experience with those of similar and competing communities along Lake Michigan. The following section offers a strengths and weaknesses report of the area based upon the six focus groups and over twenty interviews we conducted. The complete list of individuals involved in the study is given in Appendix A. The fourth section provides a long-term baseline forecast of the local economy and presents different alternative growth forecasts based upon the establishment of successful economic development initiatives. In the final section of the report, we suggest the components that should be considered during the development of an economic development plan. Section II Demographic and Economic Trends Population Characteristics In 1994, the population of the Greater South Haven Area, which includes the City of South Haven, South Haven Charter Township, Covert Township, Casco Township, and Geneva Township, reached 19,457 (Table 3). After being stagnant during the 1980s, the area's population grew at a 1.1 percent annual rate during the 1990-to-1994 period. The area was not alone in suffering a lack of population growth during the 1980s. Many of the townships and cities on the lakeshore lost population during the decade. As shown in Table 3, other lake shore communities from the Indiana border to northern reaches of Muskegon County also lost population. Lakefront townships in Ottawa County are the noticeable exception. The townships of Grand Haven, Park, and Port Sheldon grew at or greater than 2.7 percent annual rate during the decade. The Greater South Haven Area experienced more rapid population growth in the first half of the 1990s. Population grew at a 1.1 percent annual rate in the first four years of the decade. Population in the other lakeshore areas increased at a slower 0.2 percent annual pace. The growth experienced in Park and Grand Haven Townships was due in large part to 1) soil characteristics allowing the usage of septic tank systems and 2) location to growing local economies. Unfortunately, soils around South Haven are not generally as suitable for septic tank use. While Park and Grand Haven Townships offer water and sewer services to at least some residents, township officials did not attribute their population growth solely to these their of services. Stewart Visser, Park Township Supervisor, estimates that approximately 20 percent of Park Township residents are served by public sewer while a much greater share, up to 80 percent, are served by water. While Mr. Visser did not believe the availability of sewers made a strong difference, the availability of water did. Port Sheldon Township offers no water or sewer services to its growing population base. Finally, Grand Haven Township officials expressed their belief that their area's growth was not dependent upon their limited water and sewer services. Employment opportunities and quality of life factors, including acceptable commuting distances to larger urban areas such as Grand Rapids, Muskegon and Holland, play a greater role in the population expansion of these high-growth townships than public services. From 1980 to 1990, population in the Greater South Haven Area was stagnant. A negative out-migration flow during the 1980s erased the area's natural rate of population increase (births over deaths). If during the 1980s, the area's net migration was zero, it would have housed an estimated 1,442 more individuals in 1990. According to our estimates, as shown in Table 4, the largest number of individuals leaving the area were between the ages of 15 to 29 years and retirees. The area's declining population of young children, less than 5 years old, is reflective of the out-migration of young adults in the child rearing ages. The lack of job growth in the 1980s was the most likely cause of the out-migration of young adults, while rising property values may have encouraged retirees especially with fixed incomes to move elsewhere Comparative Lakeshore Communities in Michigan Census Count 4/1/80 Table 3 Population Growth Census Count 4/1/90 South Haven Area 18,646 18,621 South Haven South Haven Twp Covert Twp Geneva Twp Casco Twp 5,943 4,174 2,706 2,984 2,839 5,563 4,185 2,855 3,162 2,856 81,555 2,839 948 2,009 4,332 1,079 3,780 Berrien County Benton Charter Twp Benton Harbor Bridgman ChikamingTwp Grand Beach HagarTwp Lake Charter Twp Lincoln Twp Michiana New Buffalo New Buffalo Twp Shoreham Stevensville St. Joseph St Joseph Twp 19,457 Annual Percent Change 1980-1990 -0.0 Annual Percent Change 1990-1994 1.1 5,697 4,444 3,158 3,383 2,775 -0.7 0.0 0.5 0.6 0.1 0.6 1.5 2.6 1.7 -0.7 90,509 2,856 1,040 2,124 4,888 954 1,876 96,087 2,775 967 2,113 4,573 968 2,022 1.0 0.1 0.9 0.6 1.2 -1.2 -6.8 1.5 -0.7 -1.8 -0.1 -1.7 0.4 1.9 171,276 19,120 14,707 2,235 4,302 227 4,943 2,212 13,520 333 2,821 2,878 742 1,268 9,622 9,961 161,378 17,163 12,818 2,140 3,717 146 4,113 2,487 13,604 164 2,317 2,109 737 1,230 9,214 8,876 161,734 16,456 13,186 2,334 3,502 101 4,347 2,855 13,136 147 2,217 1,954 704 1,197 9,131 9,224 -0.6 -1.1 -1.4 -0.4 -1.5 -43 -1 8 1.2 0.1 -68 -1.9 -3.1 -01 -0.3 -0.4 -1.1 0.1 -1.0 0.7 2.2 -1.5 -8.8 1.4 3.5 -0.9 -27 -1.1 -1.9 -1.1 -0.7 -0.2 1.0 Muskegon County FruitlandTwp Laketon Twp Montague Muskegon Muskegon Twp North Muskegon Norton Shores White River Twp Whitehall 157,589 4,168 6,327 2,332 40,823 14,557 4.024 22,025 1,215 2,856 158,983 4,391 6,538 2,276 39,809 15,302 3,919 21,755 1,250 3,027 163,436 4,728 6,857 2,470 40,639 15,373 3,809 22,061 1,317 3,310 0.1 0.5 0.3 -0.2 -0.3 0.5 -0.3 -0.1 0.3 0.6 0.7 1.9 1.2 2.1 0.5 0.1 -0.7 0.4 1.3 2.3 Ottawa County Ferrysburg Grand Haven Grand Haven Twp Holland Park Twp 157,174 2,440 11,763 7,238 26,281 10,354 187,768 2,919 11,951 9,710 25,806 13,541 Port Sheldon Twp Spring Lake Spring Lake Twp 2,206 2,731 9,5 88 2,929 2,537 8,2 1 4 205,338 3,041 12,857 11,226 26,070 15,324 3,240 2,694 8,506 1.8 1.8 0.2 30 -0 2 27 29 -07 -15 2.3 1.0 1.8 3.7 0.3 3.1 2.6 15 09 Van Buren County Covert Twp South Haven Twp South Haven 66,814 2,706 4,174 5,943 70,060 2,855 4,185 5,563 73,848 3,158 4,444 5,697 0.5 05 00 -07 1.3 26 15 06 Allegan County Casco Twp Douglas Ganges Twp Laketown Twp Saugatuck SaugatuckTwp - Population Estimate 7/1/94 SOURCE Office of the State Demographer, Michigan Department of Management and Budget Table 4 Population Growth and Estimated Outmigration for the Greater South Haven Area By Age Group Population by Age Group 1 980 Actual 1990 Actual 1990 Population Estimates Without Migration* Out-Migration* Under 5 years 1 ,490 1,433 1,582 -149 5 to 9 years 1,582 1,686 1,544 142 10 to 14 years 1,692 1,502 1,550 -48 15 to 19 years 1,729 1,355 1,593 -238 20 to 24 years 1 ,473 1,004 1,619 -615 25 to 29 years 1 ,404 1,304 1,577 -273 30 to 34 years 1,318 1,491 1,488 3 3 5 to 3 9 years 1,004 1,447 1,366 81 40 to 44 years 884 1,222 1,210 12 45 to 49 years 877 969 1 ,030 -61 50 to 54 years 955 827 912 -85 55 to 59 years 927 813 865 -52 60 to 64 years 887 900 853 47 65 to 69 years 750 752 702 50 70 to 74 years 595 687 575 112 75 and over 1 ,078 1,229 1,598 -369 TOTAL 18,646 18,621 20,063 -1,442 Source: U.S. Census and estimates (*) by the W.E. Upjohn Institute During the first half of the 1990s, the area's migration trends reversed, and the area's population grew at a faster than natural rate as shown in Table 5. According to U.S. Bureau of the Census, the area's population grew 1.8 percent in 1991, of which only a third could be explained by natural growth. The area's population increases approximately by 100 individuals naturally (births over deaths) each year from 1990 to 1994. Net Migration was positive in 1991, 1992 and 1993, before turning slightly negative in 1994. Table 5 Population Growth 1990 to 1994 for the Greater South Haven Area Components of Change YEAR Population Change Due to Natural Increase (Births - Deaths) Net Migration 1990 18,621 1991 18,949 105 223 1992 19,121 99 73 1993 19,397 100 176 1994 19,457 105 -45 Source: U.S. Bureau of the Census and the W.E. Upjohn Institute As shown in Table 6, 78 percent of the area's residents are white and not Hispanic, compared to nearly 90 percent for all of Van Buren County. The area's non-Hispanic AfricanAmerican community represents nearly 18 percent of the area's population and accounts for nearly 72 percent of the county's entire non-Hispanic African-American population. The area's black community is centered in Covert Township where black, non-Hispanics represent 48 percent of the population. During the 1980s, the racial composition of the Greater South Haven Area changed very little. In 1980, non-Hispanic African-Americans represented 19 percent of the area population and non-Hispanic whites accounted for 78.6 percent. The area's Hispanic population remained small during the 10 year period, rising from representing 1.3 percent to 2.8 percent of the area population. Family structure in the Greater South Haven Area has suffered the same turmoil as nationwide, with an increasing share of families being kept by only one adult. In 1990, nearly 20 percent of the area's families did not have a husband present, up from 13.3 percent in 1980. While the number of families in the area remained constant during the 1980s, the number of femaleheaded families increased nearly 50 percent from 658 in 1980 to 978 in 1990. The number of married-couple families fell by nearly 10 percent during the ten years. County wide, the total number of families rose 7.4 percent with the number of married-coupled families increasing a slight 0.5 percent and female-headed families without a husband rising by nearly 40 percent. The deterioration of the area's family structure reflects nationwide trends and should not be taken as a problem unique to the area. At the same time, it should not be taken as unimportant either, since a strong correlation exists between single-parent households and poverty. Table 6 1990 Racial Composition Total Population White NonHispanic Black NonHispanic Hispanic Other South Haven 5,563 4,596 (82.6) 841 (15.1) 55 (1.0) 71 (1.3) CascoTwp. 2,856 2,539 (88.9) 128 (4.5) 143 (5.0) 46 (1.6) Covert Twp. 2,855 1,332 (46.7) 1,368 (47.9) 135 (4.7) 20 (0.7) Geneva Twp. 3,162 2,574 (81.4) 444 (14.0) 110 (3.5) 34 (1.1) South Haven Charter Twp. 4,185 3,498 (83.6) 552 (13.2) 83 (2-0) 52 (12) Greater South Haven Area 18,621 14,539 (78.1) 3,333 (17.9) 526 (2.8) 223 (1.2) 27 23.3 71.8 23.3 270 70,060 62,337 (89.0) 4,643 (6.6) 2254 (32) 826 (1.2) South Haven Share of County Van Buren County Source: 1990 Census (Percentage) Income Characteristics A greater percent of the residents of the Greater South Haven Area lived below the poverty level in 1990 than in other lakeshore areas. As shown in Table 7, nearly 20 percent of the Greater South Haven Area residents live below the poverty level compared to 13.4 percent in other lakeshore areas. Moreover, the number of individuals living in poverty grew by 26.7 percent in the Greater South Haven Area in contrast to a 18.1 percent increase in the other Lake Michigan communities. In fact, the five governmental units of the Greater South Haven Area ranked in the top 10 of the 42 lakeshore communities according to the percent of individuals living below poverty. Covert Township was second only to Benton Harbor (Table 8). Not surprisingly, a greater number of the Greater South Haven Area households are poor. In 1989, 55.2 percent of the area's households earned less than $25,000 compared to 43.0 percent in other lakeshore areas (Table 9). Moreover, the median income of area's five governmental units fall in the bottom third of lakeshore communities (Table 10). Table 7 Poverty Status of Area Residents Comparative Analysis, 1979-1989 1979 Number of Persons South Haven Area 2,868 Poverty Rate Number of Persons Poverty Rate Increase in number of persons living below poverty r 15.6 3,633 19.8 26.7 1989 South Haven 778 13.6 901 16.9 15.8 South Haven Twp 563 13.4 721 16.9 28 1 Covert Twp 782 29.5 1,040 38.2 33.0 Geneva Twp 481 16.1 485 15.4 0.8 Casco Twp 264 9.3 486 17.1 84.1 24.2 84.1 6,795 8.5 Casco Twp 264 9.3 8,442 486 9.5 17.1 Douglas 107 11.3 123 13.1 15.0 7.0 -39.3 109.4 Allegan County 12.2 148 LaketownTwp 64 1.6 134 3.0 Saugatuck 93 8.6 106 10.9 14.0 322 8.6 215 7.6 -33.2 22,683 4,227 13.5 22.3 23,281 4.696 14.7 27.6 2.6 11.1 30.1 Ganges Twp Saugatuck Twp Berrien County Benton Charter Twp 244 5,667 387 7,370 58.0 Bridgman 1 16 5.8 190 9.3 63.8 Chikaming Twp 479 11.2 201 5.4 -58.0 12 5.2 4 2.7 -66.7 HagarTwp 819 16.6 353 8.6 -56 9 Lake Charter Twp 115 51 154 6.2 339 Lincoln Twp 712 5.3 472 3.5 -33.7 26 76 8 49 -69 2 New Buffalo 218 7.8 185 8.0 -15 1 New Buffalo Twp 161 5.6 271 115 68.3 Shoreham 21 2.8 48 65 128.6 Stevensville 67 5.3 48 3.9 -28.4 St. Joseph 569 6.2 624 7.2 9.7 St Joseph Twp 322 3.2 347 3.6 7.8 19,011 123 23,506 15 J 23.6 249 6.0 249 5.7 0.0 -10.9 Benton Harbor Grand Beach Michiana Muskegon County Fruitland Twp Laketon Twp 322 5. 1 287 4.4 Montague 210 9.2 206 9.1 -1.9 Muskegon 7,484 19.3 9,615 26.5 28.5 Muskegon Twp 1,374 9.6 1,852 12 3 34.8 125 32 143 38 144 1,030 4.7 1,570 7.2 52 4 87 7.2 43 3.4 -50.6 185 67 242 8.3 30.8 9,275 6.0 10,892 6.0 17.4 246 8.4 86.4 280 North Muskegon Norton Shores White River Twp Whitehall Ottawa County Ferrysburg 132 5.5 Grand Haven 862 7.5 1,103 96 Grand Haven Twp 23 1 32 259 27 121 2,128 8.6 2,960 128 39 1 280 27 265 20 -54 -66 7 Holland Park Twp 66 30 22 07 Spring Lake 142 52 138 55 -28 Spring Lake Twp 460 48 372 35 -19 1 Port Sheldon Twp Source U S Census Table 8 Ranking of the Percentage of Individuals Living in Poverty, 1 979- 1 989 1979 Poverty Rate 1989 Poverty Rate Increase in number of individuals living below poverty South Haven Area South Haven South Haven Twp Covert Twp Geneva Twp Casco Twp 15.6 13.6 13.4 29.5 16.1 9.3 19.8 16.9 16.9 38.2 15.4 17.1 Benton Harbor Benton Charter Twp Muskegon Douglas Holland Muskegon Twp New Buffalo Twp Saugatuck Grand Haven Bridgman Montague Hagar Twp Ferrysburg Whitehall New Buffalo Saugatuck Twp St. Joseph Morion Shores Ganges Twp Shoreham Lake Charter Twp 7ruitland Twp Spring Lake Chikaming Twp vlichiana ^aketon Twp Stevensville Morth Muskegon St. Joseph Twp Jncoln Twp Spring Lake Twp White River Twp ^aketown Twp Grand Haven Twp Grand Beach Dark Twp Port Sheldon Twp 38.7 22.3 19.3 11.3 8.6 9.6 5.6 8.6 7.5 58 9.2 1 6.6 5.5 6.7 7.8 8.6 62 4.7 12.2 2.8 5. 1 6.0 5.2 11.2 7.6 5. 1 5.3 3.2 3.2 5.3 4.8 7.2 1 .6 3.2 5.2 2.7 30 58.0 27.6 26.5 13.1 12.8 12.3 11.5 10.9 9.6 9.3 9.1 8.6 8.4 8.3 8.0 7.6 7.2 7.2 7.0 6.5 6.2 5.7 5.5 5.4 4.9 4.4 39 3.8 3.6 3.5 3.5 3.4 3.0 2.7 27 20 0.7 Source U S Census 10 Rankings 26.7 15.8 28 1 33 0 0.8 84.1 1989 Poverty Rate 5 8 7 2 9 6 Percent Increase 17 18 15 11 26 4 30. 1 11.1 28.5 15.0 39 1 348 683 14.0 28 0 63 8 -19 -56.9 86.4 308 -15 1 -33.2 9.7 52.4 -393 1286 33 9 0.0 -2.8 -58.0 -69.2 -10.9 -28.4 14.4 78 -337 -191 -50.6 109.4 12.1 -66 7 -54 -66 7 1 3 4 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 13 23 14 19 8 9 5 21 16 6 28 39 3 12 32 35 24 7 37 1 10 27 29 40 43 31 34 20 25 36 33 38 2 22 42 30 41 Table 9 Distribution of Households by Income Groups, 1989 Less than $5,000 $5,000$9,999 $10,000$14,999 $15,000$24,999 $25,000$34,999 $35,000$49,999 $50,000$74,999 $75,000$99,999 $100,000 or more South Haven Area Percent of Household Cumulative South Haven South Haven Twp Covert Twp Geneva Twp Casco Twp 548 7.7% 7.7% 135 89 198 92 34 1,039 14.7% 22.4% 351 175 217 101 195 904 12.8% 35.2% 234 209 151 174 136 1,419 20.0% 55.2% 312 392 209 243 263 1,232 17.4% 72.6% 378 326 150 233 145 1,083 15.3% 87.9% 359 247 57 236 184 546 7.7% 95.6% 264 78 45 50 109 127 1.8% 97.4% 64 30 31 2 183 2.6% 100.0% 83 42 24 10 24 Other Lakeshore Areas Percent of Household Cumulative 5247 5.5% 5.5% 10410 10.9% 16.3% 8496 8.9% 25.2% 17061 17 8% 43.0% 16055 16.7% 59 7% 18207 19.0% 78.7% 13587 14.2% 92.8% 3583 3.7% 96.6% 3288 3.4% 100.0% Source- U S Census __ Table 10 Median Household Income Comparison Analysis, 1 979- 1 989 Rankings Median Household Income Comparative Lakeshore Communities in Michigan South Haven South Haven Twp Geneva Twp Casco Twp Covert Twp Grand Beach Park Twp Port Sheldon Twp St. Joseph Twp Grand Haven Twp Laketown Twp White River Twp Lincoln Twp North Muskegon Shoreham Laketon Twp Spring Lake Twp Ferrysburg Lake Charter Twp Fruitland Twp Norton Shores Michiana Hagar Twp Holland New Buffalo Twp New Buffalo Saugatuck Twp Spring Lake Bridgman Chikaming Twp Grand Haven St. Joseph Montague Ganges Twp Whitehall Stevensville Muskegon Twp Douglas Saugatuck Muskegon Benton Charter Twp Benton Harbor Source U S Census PpiYVMit 1979 1989 14,038 16,347 13,665 15,698 10,710 18,611 23,581 24,527 24,312 23,020 22,197 19,464 21,364 22,939 22,031 22,184 20,214 19,788 18,158 19,867 20,906 21,875 16,349 17,176 17,718 17,827 15,740 18,247 17,983 15,446 16,117 15,151 18,638 15,923 16,639 17,024 16,980 14,963 15,182 12,045 12,390 9,074 25,967 23,635 22,750 21,743 14,265 50,000 47,220 45,313 41,303 41,140 39,898 37,955 37,771 37,281 37,083 37,066 36,222 35,643 35,304 35,064 33,646 33,438 31,206 30,469 30,250 30,065 30,023 29,811 29,293 29,215 28,989 28,566 28,170 28,147 26,359 26,207 25,058 24,022 23,792 18,748 18,240 8,866 12 Change 185.0 144.6 166.5 138.5 133.2 268 7 200 2 184 7 169. 9 178.7 179. 7 1950 176. 8 162. 5 168. 3 167. 1 179. 2 180. 1 194. 4 176. 5 160. 9 152. 9 190. 9 177. 4 170. 7 168.6 190. 7 163.4 162.9 189. 1 179. 9 188. 5 151. 1 1768 158.4 153.9 147.6 160.5 156.7 1557 1472 977 1989 Median Income Growth 9 32 39 36 25 37 40 38 41 41 1 1 22 10 3 21 4 15 5 13 6 3 7 17 8 28 9 23 10 24 11 14 12 11 13 4 14 19 15 29 16 35 17 5 18 16 19 20 20 22 21 6 22 26 23 27 24 7 25 12 26 8 27 36 28 18 29 31 30 34 31 37 33 30 34 32 35 33 39 38 40 42 42 Educational Achievement Many residents are hindered by a lack of education. As shown in Table 11, just over 30 percent of persons 25 years of age or older living in the Greater South Haven Area have less than a high school education. For an additional 32.3 percent, formal education stopped at high school. The education achievement levels of the area's residents are below that of other lakeshore communities, as shown in Table 11. Not surprisingly, the faster growing areas also have the higher education achievement levels. For example, residents of Port Sheldon, Park and Grand Haven Townships, the fastest growing townships on the shores of Lake Michigan, are clearly better educated than are the residents in the Greater South Haven Area. Equally disturbing according to the 1990 Census, young adults, 18 to 24 years of age, living in the Greater South Haven Area are falling educationally behind their counterparts in the other lakeshore areas (Table 12). Nearly 40 percent of the study area's 18 to 24 year olds ended their formal education with high school, compared to just only 30 percent in the other shoreline areas. Moreover, only 21.3 percent of the young adults in the area have some college or an associate degree compared to 38 percent in the other areas. 13 .. , . , Lakeshore Communities . j,. , . Table 1 1 Education Achievement Levels of Persons 25 years and over (Percentage") Associates Degree Less than High school Some college , , . ,. , , , no degree graduate Academic high school Occupational Bachelors _ , Graduate or Professional South Haven Area South Haven South Haven Twp Covert Twp Geneva Twp CascoTwp 30.5 24.3 27.7 48.7 28.5 32.0 32.3 30.3 36.5 27.9 35.1 31.2 17.2 16.5 18.1 13.5 22.5 14.9 3.1 4.2 2.3 1.6 3.0 3.8 2.3 3.0 30 1.5 1.4 1.5 9.5 14.0 7.6 3.7 6.8 12.0 5.1 7.7 4.9 3.0 2.8 4.5 Other Shoreline Areas 23.4 30.4 20.3 4.4 3.6 12.1 6.4 Allegan County LaketownTwp SaugatuckTwp 25.6 15.4 22.2 39.5 33.9 32.5 16.9 23.7 18.6 3.8 4.6 3.3 2.3 4.6 28 7.9 12.3 13.6 4.0 5.6 7.0 Berrien County Benton Charter Twp Benton Harbor ChikamingTwp HagarTwp Lincoln Twp St. Joseph St. Joseph Twp 25.3 39.1 52.6 19.5 28.3 15.0 15.6 14.3 31.9 30.9 24.2 33.9 36.9 27.8 252 277 19.1 15.6 16.6 19.0 17.9 19.4 234 214 4.1 3.6 1.5 33 5.6 6.7 33 46 2.9 27 1.8 19 1.4 41 43 46 10.4 4.9 2.2 14.7 8.0 187 163 18.0 6.3 3.2 1.1 7.6 1.9 8.3 118 95 Muskegon County FruitlandTwp LaketonTwp Muskegon Muskegon Twp North Muskegon Norton Shores Whitehall 25.8 20.4 13.8 31.3 27.4 15.3 19.2 20.8 34.2 48.2 31.7 31.8 40.9 20.6 30.1 37.2 21.0 34.6 24.5 22.3 19.5 18.7 20.7 22.4 4.2 8.8 6.1 3.1 3.6 4.7 4.7 3.7 3.7 7.9 6.4 3.4 2.9 61 4.8 2.9 7.7 20.0 11.9 5.7 3.2 22.8 13.6 8.7 3.5 7.0 5.7 2.5 2.4 11.8 6.9 4.4 Ottawa County Ferrysburg Grand Haven Grand Haven Twp Holland Park Twp PortSheldon Spring Lake Spnng Lake Twp 20.2 16.1 19.8 1 4.5 26.4 119 20.3 176 140 34.0 30.1 31.3 30 1 26.2 295 278 281 292 18.8 18.1 21.5 21 .5 17.9 199 174 196 195 5.2 7.4 4.1 53 4.5 4.5 3.8 53 73 30 36 33 39 2.5 3.8 56 3.6 39 12.6 15.2 11.7 16.5 145 20.3 153 178 164 6.2 9.5 8.2 82 8.0 10.1 9.8 80 9.8 Source 1 990 U S Census 14 Lakeshore Communities in Michigan Table 12 Education Achievement Levels of Persons 18 to 24 Years Old (Percentage) Some college High school Total or associate gradu*ite only 18-24 years Bachelor's 1*440 444 382 208 224 182 39.5 45.9 41.1 26.9 42.9 30.8 21.3 16.0 27.7 14.4 25.9 22.5 4.9 6.8 1.8 0.0 14.3 1.1 25,148 30.5 38.2 6.4 7,860 439 1 46 39.5 23.2 51.4 28.7 36.2 32.9 3.9 13.0 6.8 Berrien County Benton Charter Twp Benton Harbor Chikaming Twp Hagar Twp Lincoln Twp St Joseph St. Joseph Twp 1 5,5 1 4 1 ,789 1 ,43 3 300 390 1,035 914 623 31.9 31.9 35.0 19.7 41.8 32.7 30.1 25.8 34.4 33.8 17.7 27.0 17.9 38.6 269 34.4 57 15 1.3 0.0 4.9 12.7 228 135 Muskegon County Fruitland Twp Laketon Twp Muskegon Muskegon Twp North Muskegon Norton Shores Whitehall 14,538 295 449 4,756 1 ,264 22 1 1 ,6 1 6 202 35.0 26.8 25.8 32.3 41.1 24.9 30.1 43.6 35.2 42.4 40.8 35.2 35.3 45.2 40.4 42.6 34 5.1 13.8 2.0 1.2 72 67 2.0 Ottawa County Ferrysburg Grand Haven Grand Haven Twp Holland Park Twp PortSheldon Spring Lake Spring Lake Twp 2 1 ,797 277 1,039 744 4,803 1,057 221 205 930 30 8 22.0 32.2 28.2 23.0 44.4 22.2 220 28.8 46.4 44.8 35.2 487 51.3 30.2 367 395 49 6 68 4.7 6.4 11.0 87 96 63 34 35 South Haven Area South Haven South Haven Twp Covert Twp Geneva Twp CascoTwp Other Shoreline Areas Allegan County Laketown Twp Saugatuck Twp Source 1990 US Census 15 Labor Force Characteristics Low educational achievement can make it more difficult for a person to find employment, as well as, earn a decent income. In 1990 and 1980, the unemployment rate in the Greater South Haven Area remained well above the average for other lakeshore areas, as shown in Table 13. In 1990, the area's unemployment rate stood at 11 percent, well above the 6.9 percent, which is the average unemployment rate for the other areas. Residents in Covert Township faced an 18.2 percent unemployment rate in 1990. MESC currently estimates that unemployment n the Greater South Haven area stands at 9.0 percent compared to 6.5 percent for all of Van Buren County and 4.2 percent for the state. Poor labor market conditions may also be contributing to the low labor force participation rate of individuals 16 years or older in the Greater South Haven Area. As shown in Table 13, 58.9 percent of all individuals, 16 years or older in the area were in the labor market compared to 63.6 percent in other lake shore communities in 1990. The relatively high unemployment rates in the area may be causing wage expectations of job seekers to be lower than in other areas. According to data recently developed by the Michigan Employment Security Commission (MESC), wage expectations for South Haven andVan Buren County job seekers for benchwork, processing, machine trade, structural work and professional occupations are substantially below the wage expectations ofjob seekers in surrounding areas as shown in Tables 14 through Table 18. For instance 53.5 percent of the individuals seeking benchwork occupations, registered with MESC employment services at South Haven-based Van Buren County MESC branch offices, have minimum pay demands of $5.50 or less per hour. Of the registered job applicants in the Dowagiac Grand Rapids, Holland and Kalamazoo area labor markets, fewer than 40 percent would accept wage offers that low. In fact, employers in the Greater South Haven Area may be enjoying a wage advantage over employers in surrounding areas, as individuals of similar degree attainment and work experience appear to be willing to accept lower wage offers. For example, employers looking for workers in machine trade occupations in South Haven will be drawing from a labor pool of whom over 63 percent will accept $7.00 per hour or less compared to only 44.7 percent in Holland and 45.3 percent in Kalamazoo according to MESC. Surprisingly, the average job seekers in the South Haven area looking for production related occupations have nearly the same level of educational achievement and experience as registered job applicants in the two other areas. Hence, although the area's overall educational achievement level is low relative to surrounding areas, individual looking for production related occupations have education levels that are similar to other market areas. In terms of employment growth from 1980 to 1990, the Greater South Haven Area (Table 13) nearly matched the 8.0 percent rate averaged rate by other lakeshore areas. The problem facing area residents may not be a question of employment growth but the quality of the jobs being offered. From 1980 to 1990, the Greater South Haven Area lost 24.2 percent of its manufacturing jobs, while picking up 16.1 percent more retail positions and 40.8 percent more 16 Table 13 Labor Market Analysis (percentages) 1980 1990 1980 1990 Employment Growth 1990-1980 1 2.5 10.4 12.6 16.9 12.1 13.1 11.0 10.6 9.2 18.2 9.0 11.6 56.4 64.2 55.8 45.6 56.9 56.1 58.9 60.5 58.1 53.5 63.6 58.1 7.9 -1.9 3.2 20.4 27.5 5.8 9J 6.9 61.7 63.6 8.0 Allegan County CascoTwp Douglas Ganges Twp Laketown Twp Saugatuck Saugatuck Twp 8.5 13.1 11.1 11.9 5.3 7.6 8.7 6.1 11.6 7.4 7.2 2.9 6.4 6.3 63.1 56.1 65.1 63.2 64.1 64.6 60.5 672 58.1 57.8 65.3 662 66 5 64.1 23.1 5.8 67 15.9 25.4 -3.8 -13.9 Berrien County Benton Charter Twp Benton Harbor Bridgman Chikaming Twp Grand Beach HagarTwp Lake Charter Twp Lincoln Twp Michiana New Buffalo New Buffalo Twp Shoreham Stevensville St Joseph St. Joseph Twp 10.6 14.6 31.9 64 76 1 9 120 6.4 67 5.4 9.2 8.3 3.7 7.2 7.6 4.1 73 13.3 28.9 4.5 3.9 0.0 77 5.0 3.6 24 56 5.6 2.9 2.2 2.3 4.1 61.8 55.6 53.6 60.8 53.3 556 69.0 61.1 70.6 66 1 60.6 58.8 70.1 68.4 60.3 66.6 64.3 58.3 47.9 61.2 62.3 48.1 65.9 669 71 2 56 2 69 3 60.0 64.0 64.1 61.2 65.9 5.5 -2.0 -15.6 3.8 11.3 -373 -11.6 27.0 10.7 -54 3 67 -9.0 -5.6 -27 5.1 -1.0 Muskegon County FruitlandTwp Laketon Twp Montague Muskegon Muskegon Twp North Muskegon Norton Shores White River Twp Whitehall 10.9 11.6 7.6 90 11.2 10.0 3.4 9.0 10.0 109 8.6 4.6 4.9 7. 1 11.3 96 3 1 5 1 4.9 88 59.6 65.1 69.3 62.0 53.5 62.9 54 9 63 6 60.2 58.7 60.2 67.3 70.5 65.2 51.4 62 4 53.4 66.7 66 5 58 3 6.3 21.0 11 1 47 -44 67 -6 3 10.9 28 3 48 5.9 ' 65 7.6 89 58 32 4.1 71 5.7 49 53 40 66 84 72 3.6 29 42 66.9 66.5 609 71 1 63 7 712 69.2 62 6 686 72.7 75 1 614 746 67 7 797 77 5 65 0 713 34 3 43 3 6.2 509 -02 491 57 1 60 242 Comparative Lakeshore Communities in Michigan South Haven Area South Haven South Haven Twp Covert Twp Geneva Twp CascoTwp Other Lakeshore Areas Ottawa County Ferrysburg Grand Haven Grand Haven Twp Holland Park Twp Port Sheldon Spring Lake Spring Lake Twp Source U S Census Participation Rate Unemployment Rates - 17 Table 14 Labor Market Analysis Benchwork Occupations South Haven Applicants 1,284 Holland 9,085 Benton Harbor 2,026 Grand Rapids Dowagiac K.alamazoo Vluskegon 1,918 4,262 4,214 1,599 19.6 39.9 31.6 8.9 100 37.2 37.4 22.3 3.1 100 Minimum Pay/Hourly $5.50 or less $5.51 -$7.01 $7.01 -$10.00 More than $10.00 Total 53.5 30.9 13.4 2.1 100 36.4 34.7 24.0 5.0 100 (Percentage of Applicants) 41.2 43.4 37.1 33.2 35.6 36.3 18.2 19.1 21.6 4.3 5.0 5.1 100 100 100 Education in Years Less than 12 12 13-15 16 More than 16 Total 22.1 64.1 12.9 0.7 0.2 100 22.8 62.6 12.7 1.3 0.5 100 22.4 63.8 12.6 0.8 0.4 100 17.2 59.6 200 2.6 0.7 100 152 65.2 17.9 1.3 0.4 100 22.5 61.0 13.5 2.3 0.7 100 25.5 62.5 10.6 0.9 0.5 100 Degree No Degree High School/GED Certificate Associate's Bachelor's Master's Doctorate Total 24.6 61.3 8.8 4.2 1.1 00 0.0 100 29.7 61.4 4.1 3.1 1.4 0.2 0.1 100 22.0 67.6 5.9 3.3 1.0 0.2 0.0 100 16.8 64.9 7.9 6.6 3.3 0.4 0.0 100 15.2 69.1 8.4 5.2 1.8 0.2 0.0 100 23.7 61.7 6.2 5.0 2.8 0.4 0.0 100 24.6 67.1 5.1 2.0 1.0 0.2 0.0 100 Months of Experience Less than 6 6-11 12-23 24-48 More than 48 Total 37.7 9.6 11.1 17.4 24.2 100 36.2 7.0 11.8 10.9 34.2 100 32.2 10.4 11.6 138 32 1 100 37.1 15.5 167 12.8 17.9 100 44.9 117 117 11.2 204 100 21.8 10.0 26.3 140 278 100 43.8 12.4 124 122 19.2 100 MOTE: "Applicants" represents a cumulative total of both active and inactive candidates. SOURCE: Michigan Employment Security Commission, September and November, 1995 reports. 18 Table 15 Labor Market Analysis Processing Occupations South Haven Applicants 1,536 Benton Harbor Holland 2,357 1,219 Kalamazoo Muskegon Grand Rapids Dowagiac 2,065 1,065 1,045 (Percentage of Applicants) 40.7 44.9 32.5 21.0 34.4 28.2 21.8 23.6 24.6 6.4 12.3 9.6 100 100 100 19.5 31.2 39.4 9.8 100 31.8 29.5 31 1 7.7 100 1,903 Minimum Pay/Hourly $5.50 or less $5.51 -$7.01 $7.01 -$10.00 More than $10.00 Total 61.8 23.4 12.8 2.0 100 35.2 26.3 29.0 9.5 100 Education in Years Less than 12 12 13-15 16 More than 16 Total 33.8 55.4 9.5 1.3 0.0 100 35.8 53.7 80 2.0 0.6 100 31.5 58.4 9.1 0.5 0.6 100 17.7 602 17.7 37 0.8 100 25.1 60.9 12.3 1.3 0.4 100 25.6 586 12.1 2.8 0.9 100 33.4 56.8 8.6 08 0.4 100 Degree No Degree High School/GED Certificate Associate's Bachelor's Master's Doctorate Total 36.3 54.6 5.7 2.2 1.3 0.0 0.0 100 40.9 51.4 2.8 2.4 2.3 0.2 0.1 100 30.1 63.6 3.8 1.8 0.6 0.2 0.0 100 18.0 64.9 6.8 5.3 4.4 0.4 0.2 100 25.8 62.0 6.9 3.5 1.5 0.2 0.1 100 27.6 57.9 5.3 5.2 3.3 0.7 0.1 100 33.7 60.1 3.3 1.9 1.0 0.1 0.0 100 Months of Experience Less than 6 6-11 12-23 24-48 More than 48 Total 389 14.8 126 132 206 100 41.8 7.9 119 10.6 27.8 100 25.4 135 141 13.6 33.4 100 33.4 155 164 151 196 100 408 97 9.1 10.3 301 100 21.7 113 228 166 27.6 100 27.0 164 133 13.6 29.6 100 "JOTE: "Applicants" represents a cumulative total of both active and inactive candidates SOURCE: Michigan Employment Security Commission, September and November. 1995 reports. 19 Table 16 Labor Market Analysis Machine Trades Occupations South Haven Applicants 1,428 Benton Harbor Holland 7,785 \ Kalamazoo Muskegon Grand Rapids Dowagiac 3,921 3,369 2,006 (Percentage of Applicants) 258 19.1 24.4 26.7 26.2 29.8 31.8 37.8 32.3 15.6 16.9 13.5 100 100 100 12.5 27.5 38.9 21.0 100 15.6 33.1 38.1 13.3 100 2,554 3,153 Minimum Pay/Hourly $5.50 or less $5.5 1 -$7.01 $7.01 -$10.00 More than $10.00 Total 34.9 29.9 25.8 9.3 100 18.6 26.1 39.1 16.2 100 Education in Years Less than 12 12 13-15 16 More than 16 Total 17.8 667 139 1.4 03 100 191 64.4 141 1.8 05 100 193 64.0 14.6 1.8 0.2 100 11.9 64.7 19.9 27 08 100 14.0 673 169 15 0.3 100 19.7 60.2 16.8 2.7 0.5 100 20.1 62.4 15.1 1.8 0.5 100 Degree No Degree High School/GED Certificate Associate's Bachelor's Master's Doctorate Total 19.1 67.2 7.5 4.6 1.4 0.2 0.0 100 26.8 62.1 5.0 4.3 1.7 0.1 0.0 100 185 69.0 7.7 35 1.3 0.1 0.0 100 12.8 68.5 8.6 6.8 2.7 0.6 0.0 100 13.0 69.7 9.9 5.4 1.7 0.2 0.1 100 21.0 61.1 7.8 6.4 3.4 0.3 0.1 100 19.8 67.8 6.1 4.1 20 0.2 0.0 100 Months of Experience Less than 6 6-11 12-23 24-48 More than 48 Total 23.5 9.9 11.2 14.5 409 100 262 5.8 103 120 457 100 16.4 9.9 124 180 434 100 22.8 10.2 14.4 155 371 100 24.0 9.1 116 14.0 412 100 17.0 101 203 152 374 100 244 12.1 124 153 35.8 100 ^OTE' "Applicants" represents a cumulative total of both active and inactive candidates SOURCE: Michigan Employment Security Commission, September and November, 1995 reports 20 Table 17 Labor Market Analysis Structural Work Occupations South Haven Applicants 1,507 Benton Harbor Holland 6,764 Kalamazoo Muskegon Grand Rapids Dowagiac 3,480 3,897 2,195 (Percentage of Applicants) 21.3 19.1 16.7 23.6 21.5 21.3 35.9 32.9 35.3 19.2 26.6 26.7 100 100 100 8.9 18.7 42.6 29.8 100 10.7 24.4 40.8 24.0 100 2,393 4,536 Minimum Pay/Hourly $5.50 or less $5.51 -$7.01 $7.01 -$10.00 More than $10.00 Total 36.5 28.5 26.9 8.1 100 15.5 17.7 39.5 27.3 100 Education in Years Less than 12 12 13-15 16 More than 16 Total 22.1 64.9 11.5 1.2 0.4 100 19.9 63.6 13.9 2.1 0.6 100 20.9 60.1 16.5 1.7 0.9 100 16.9 59.9 19.5 30 0.6 100 16.6 63.7 17.2 20 0.5 100 19.7 59.9 16.1 3.3 1.0 100 24.2 59.6 13.9 1.6 0.7 100 Degree No Degree High School/GED Certificate Associate's Bachelor's Master's Doctorate Total 23.1 64.0 6.9 4.6 1.2 0.3 0.0 100 27.5 60.6 4.6 5.1 1.9 0.3 0.0 100 20.2 64.6 7.6 5.7 1.5 04 0.0 100 18.4 62.5 8.9 6.8 3 1 02 0.1 100 16.3 65.5 10.0 5.8 2.1 0.2 0.0 100 22.3 60.3 5.9 6.9 3.9 0.5 0.2 100 23.9 64.2 6.6 3.7 1.5 0.2 0.0 100 Vlonths of Experience Lessthan6 6-11 12-23 24-48 More than 48 Total 21.1 9.4 14.0 18.3 37.2 100 23.4 6.4 10.0 128 47.3 100 17.0 10.9 9.7 168 456 100 19.5 13.8 15.1 158 358 100 25.2 9.5 10.9 14.0 404 100 14.5 8.6 21.3 14.2 413 100 19.6 12.5 11.5 16.5 39.9 100 4OTE: "Applicants" represents a cumulative total of both active and inactive candidates. SOURCE: Michigan Employment Security Commission, September and November. 1995 reports 21 Table 18 Labor Market Analysis Professional, Technical and Managerial Occupations Benton South Harbor Kalamazoo Muskegon Holland Haven Applicants 1,325 6,983 Grand Rapids Dowagiac 4,380 7,544 169,200 (Percentage of Applicants) 152 16.6 15.8 16.4 15.4 16.3 32.7 32.8 34.1 35.7 35.1 33.8 100 100 100 16.3 12.2 32.0 39.5 100 11.6 18.6 30.5 39.3 100 3,182 5,975 Minimum Pay/Hourly $5.50 or less $5.51 -$7.01 $7.01 -$10.00 More than $10.00 Total 29.1 25.6 31.0 14.4 100 14.2 14.1 32.2 39.6 100 Education in Years Less than 12 12 13-15 16 More than 16 Total 2.7 40.0 31.0 19.4 6.9 100 2.8 40.3 23.3 21.7 11.9 100 2.4 29.6 29.5 25.3 13.2 100 1.7 24.5 27.8 310 15.1 100 1.9 30.2 31.6 239 12.4 100 2.0 28.0 26.2 29.8 14.0 100 3.1 37.9 30.4 19.1 9.4 100 Degree No Degree High School/GED Certificate Associate's Bachelor's Master's Doctorate Total 3.9 42.3 11.7 15.6 20.2 5.4 0.8 100 10.3 42.0 5.2 11.0 23.4 6.8 1.2 100 6.1 37.4 7.7 14.3 25.8 7.8 0.9 100 2.9 29.8 7.0 13.0 35.2 9.8 2.1 100 2.4 35.9 9.1 16.2 27.6 7.6 1.2 100 2.7 30.3 6.6 14.2 34.3 10.0 1.8 100 4.0 45.9 8.3 13.9 22.9 4.3 0.6 100 Months of Experience Less than 6 6-11 12-23 24-48 More than 48 Total 25.5 6.7 10.9 16.8 40 1 100 25.9 4.6 9.5 12.4 47.5 100 18.4 7.6 10.5 16.9 46.7 100 17.7 9.8 13.5 18.0 410 100 19.2 6.3 9.3 133 519 100 11.8 7.2 18.4 16.3 463 100 16.1 8.7 9.6 14.9 50.6 100 MOTE: "Applicants" represents a cumulative total of both active and inactive candidates SOURCE. Michigan Employment Secuntv Commission, September and November, 1995 reports 22 professional services (Table 19). Contrary to common belief, South Haven problems are not due to low-wage tourism jobs (primarily in retail trade and business services) replacing higher paying factory jobs. Indeed, professional services, including health and education, recorded the greatest employment growth during the decade, 40.8 percent, while employment at area retailers grew at a rate, well below the county's rate. The above data suggest that a major problem facing the Greater South Haven Area may be a growing mismatch between area job openings and the skills of the unemployed. Former factory workers with no more than a high school diploma are ill-suited to fill many of the positions available in the area's professional services sector. Such a mismatch of jobs and skills of the unemployed would also explain the relatively low wage expectations of area production workers, shown in Tables 14 through 18 above, as too many displaced factory workers compete for too few openings. Unfortunately, it is possible that even with an increase in manufacturing job openings, the skills of the more long-term unemployed may be out-of-date or insufficient in the modern workplace. Table 19 Employment Levels and Change 1990-1980 (by Place of Residence) Greater South Haven Area Percent Change Van Buren Percent Change Michigan Percent Change Industry Greater South Haven Area 1990 workers TOTAL 7,195 7.9% 18.7% 11.1% Agricultural 460 27.4% -4 3 % 14.2% Construction 411 18.1% 26.6% 32.3% Manufacturing 1,767 -24.2% -3.7% -9.7 % Retail 1,087 16.1% 48.0% 21 0% Prof. Services 1,651 40.8% 37.3% 20.4% Source: 1990 U.S. Census Some area leaders question whether welfare dependency may be a cause of the area's relatively low labor force participation rate and high unemployment rate. The significance of the possible disincentives to work caused by public assistance has received much attention at the state and national levels. In Michigan several recent changes in how earned income is deducted from benefits allow clients to keep a larger share of their earnings, thus reducing the system's disincentives to work. Currently, individuals receiving Aid to Dependent Children (ADC) under the three-yearold experimental policy can earn up to $200 a month without a reduction in their monthly benefit support and have another 20 percent of their total earnings beyond the $200 deducted before their monthly benefit check is calculated. For instance, a family of four, with two children not needing daycare and no working parents, is eligible for $575 dollar in ADC and an additional $322 in food stamps per month (assuming $400 in housing costs). Monthly 23 benefits, ADC and food stamps, total $897. If one of the parents works and makes $600 a month, the family would receive $258 in ADC and an additional $274 in food stamps. With a working parent, the family would earn $1,132 (before taxes if any), an increase of 26 percent. 3 In addition, under the State's Work First program, most ADC clients are now required to participate in job search activities with the principal goal of being placed in permanent, unsubsidized employment at a minimum of 20 hours per week at an hourly wage rate no lower than the minimum wage. Non-compliance can result in adjustments in the client's public assistance grant. Housing Characteristics In our discussion with area residential developers, real estate professionals, and manufacturers, there was overwhelming agreement that the area suffered from a shortage of houses valued between $75,000 to $125,000. Moreover, a frequent concern expressed was that many houses in that price range were unfortunately located in marginal or transitional neighborhoods. The reasons for this perceived shortage of medium-value homes rested on two general factors. First, several of the developers and realtors we spoke to argued that the area was too small and isolated for residential builders to consider. Due to scale economies in the construction field, it is more cost efficient for a builder to construct an entire subdivision at one time, than to construct houses individually. In this argument, the Greater South Haven Area is simply too small. The second argument made to explain the current perceived housing shortage could be called the "lake effect" in residential development. Builders earn a greater profit margin in building expensive, top-of-the-line housing near the lakeshore. These houses are sold not to current residents but often as second homes to individuals living outside the region. Because many of the new more-expensive houses are purchased by outsiders, there is not the traditional "filtering down" process witnessed in other communities where families with growing incomes move to better, more expensive housing, leaving their former dwelling to be taken over by lower-income family. The lack of this filtering down of the housing stock contributes to the shortage of medium-valued homes. In the focus group sessions, minor problems regarding burdensome governmental regulations and lack of planning were also mentioned. However, these complaints are registered in almost every community statewide. 3Dave Watkins of the Department of Social Services Office in Kalamazoo provided this example. According to Mr. Watkins, all of Van Buren is under the experimental policy. This simple example excludes day care and Medicaid benefits. 24 Surprisingly, area housing statistics suggest a dramatically different story. In short, the Greater South Haven Area housing problem does not center on price, but on income. In Table 20, we rank the 42 local governmental units on the Lake Michigan shoreline from the Indiana border to the northern boundary of Muskegon County according to their median value of owneroccupied homes. All five of the local governmental units in the Greater South Haven Area ranked in the bottom third. Clearly, relative to other shoreline communities, housing in the South Haven area appears to be a bargain. Of course, the data are 5 years old and relative housing prices among the 42 communities may have changed. However, it is not unreasonable to assume that, in general, the relative rankings among the governmental units have not changed that drastically during the past five years. To test this assumption, we surveyed by telephone 12 Realtors in South Haven, Holland and St. Joseph/Stevensville. Each Realtor was asked to estimate the selling price in their area of a home with the following features: 3 bedrooms, 2 full baths, an attached 2 car garage, 2,000 square feet located in a nice neighborhood but not lake- or river- front. As shown in Table 21, the area averages of the four estimates indicate that current prices in the Greater South Haven Area are comparable to those in Holland and St. Joseph/Stevensville. While the area's housing stock may be no more expensive than other Lakeshore communities, its availability is far more limited. Potential home buyers do not find the selection of housing options in the Greater South Haven Area as in other communities. The large uniform subdivisions found in Holland, Kalamazoo, and in the St. Joseph/Stevensville areas are not available in the Greater South Haven Area. Second, the mixed or uneven neighborhoods found in the Greater South Haven area may raise concerns among new home buyers regarding housing values. A possible housing affordability problem is indicated by the data, however. On average, median housing values are nearly two times the median household income of area residents in the Greater South Haven Area (Table 20). Covert and Casco Townships, in particular, may be facing affordability problems, as they rank 7th and 12th, respectively, among the 42 governmental units in terms of ratio of median housing values to median household income. The story is repeated in terms of rental property as shown in Table 22. As can be seen, the five governmental units are again ranked in the bottom third in terms of median contract rent, however, in terms of lack of affordability, as measured by median rent, as a percent of medium household income, all five governmental units are ranked near the top third. In summary, two separate problems plague the area's housing market. First, for individuals who are earning below average incomes, housing affordability is a severe problem. At the same time, individuals who are earning better-than-average income may find the selection of available housing inadequate. 25 Table 20 Housing Values for Year-Round Owner-Occupied Homes, 1 990 Comparative Lakeshore Communities in Michigan RANKING Median Median Value House House/Income Lower Quartile $ Median Value $ South Haven Casco Twp South Haven Twp Geneva Twp Covert Twp 35,700 34,000 35,500 29,000 23,300 50,100 50,100 49,600 43,700 34,200 72,600 74,900 72,200 66,300 53,400 192.9 230.4 209.9 192.1 239.7 30 32 33 36 39 27 12 21 28 7 Michiana Grand Beach Shoreham PortSheldon Park Twp Laketown Twp Saugatuck Lincoln Twp Ferrysburg Grand Haven Twp Spring Lake Twp New Buffalo Twp Saugatuck Twp St. Joseph Twp North Muskegon Douglas Lake Charter Twp Chikaming Twp St. Joseph Holland Laketon Twp White River Twp Grand Haven Spring Lake Stevensville Fruitland Twp New Buffalo Ganges Twp Whitehall HagarTwp Norton Shores Montague Muskegon Twp Bridgman Benton Charter Twp Muskegon Benton Harbor 84,400 79,200 70,100 67,100 69,800 67,300 63,400 63,400 54,900 60,600 55,500 52,100 54,500 53,800 54,500 54,300 5 1 ,200 46,700 50,200 51,300 47,800 48,800 49,500 48,100 47,900 43,000 43,600 38,400 39,200 33,600 35,800 36,900 31,800 27,700 20,000 22,500 15,000 134,100 115,600 91,000 90,700 90,600 85,600 84,500 83,200 82,000 77,600 77,400 75,500 73,000 72,400 72,000 72,000 70,500 67,700 66,200 65,900 64,700 63,300 63,100 62,600 62,200 59,700 59,300 54,500 50,300 50,100 48,600 46,900 43,300 37,300 33,300 32,400 19,300 195,000 200,000 118,900 129,700 127,700 112,700 117,800 108,700 119,600 108,400 115,900 126,600 108,800 95,600 109,300 105,400 96,000 96,600 93,500 86,100 85,900 86,100 81,600 80,800 80,700 88,900 78,000 79,700 67,000 69,900 64,700 60,700 57,400 49,000 49,400 45,000 28,900 401.0 231.2 245.4 200.2 191.9 214.5 355.2 220.3 230.1 188.6 213.7 249.6 243.1 175.3 193.1 299.7 199.7 231.7 231.7 216.3 174.6 166.8 217.7 210.0 237.3 170.3 195.3 193.6 1535 160.5 144.4 153.0 172.8 127.3 182.6 1728 2177 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 31 34 35 37 38 40 41 42 1 11 5 22 29 18 2 14 13 30 19 4 6 32 26 3 23 10 9 17 33 37 16 20 8 36 24 25 39 38 41 40 35 42 31 34 15 Source. 1990U.S Census Upper Median Housing/ Qilartile $ Median Income % Table 21 Relative Cost of Housing South Haven Realtor 1 2 3 4 $139,000 130,000 100,000 151,000 Average $130,000 Realtor Holland 1 2 3 4 $135,000 140,000 132,500 145,000 $138,125 St. Joseph Realtor 1 2 3 4 $145,000 140,000 110,000 147,500 $135,625 Estimates of a 3-bedroom, 2 complete baths, attached two-car garage, 2,000 square foot house which if 15 years old and not on a lakefront or riverfront property. South Haven Realtors: Jean Conlisk, Vacation Places Ltd; Jay DeBruyn, Shores of South Haven Inc.; Ben Stegmen, Re/Max; and Ted Weber, Coldwell Banker. Holland Realtors: Warren Rasmussen, Re/Max; Doug Van Oss, Vogue; Darlene Boersen, Carini; and Kevin Alderink, Piers St. Joseph/Stevensville Realtors: Fred Jung, Jung& Associates; John Ackerman, Jorgensen Real Estate; Dave Fister, Fister/Better Homes and Gardens; and Doug Johan, Re/Max. Table 22 Average Rents for Year-Round Housing in Lakeshore Communities, 1 990 Lower Quartile $ Median Contract Rent $ Upper Quartile $ Annual Median Rent/ Median Income % South Haven South Haven Twp CascoTwp Geneva Twp Covert Twp 206 221 204 215 172 288 277 261 254 230 350 326 332 313 277 13.3 14.1 14.4 13.4 19.3 32 33 38 40 41 15 13 12 14 2 Laketown Twp Park Twp Michiana Grand Haven Twp North Muskegon Holland Spring Lake Twp Lincoln Twp Ferrysburg FruitlandTwp Port Sheldon Grand Haven Norton Shores Laketon Twp St. Joseph White River Twp Stevensville Grand Beach New Buffalo Saugatuck Lake Charter Twp Saugatuck Twp St. Joseph Twp Spring Lake Chikarning Twp HagarTwp Douglas Montague New Buffalo Twp Benton Charter Twp Muskegon Whitehall Ganges Twp Bridgman Benton Harbor vluskegon Twp Shorehain 406 364 369 343 338 325 316 316 298 291 302 297 278 270 285 258 310 200 275 249 239 235 23 1 239 257 246 224 262 228 227 228 161 220 218 1 89 1 69 1 29 432 429 425 408 405 403 390 380 379 374 369 369 365 360 351 350 350 350 329 327 327 326 322 318 316 313 308 294 291 290 289 276 275 262 262 260 200 471 538 506 464 448 458 444 436 448 426 459 434 455 443 432 397 413 475 387 391 402 399 439 411 391 363 381 358 395 345 343 360 357 294 319 335 393 13.0 10.9 15.3 11.9 13.0 15.9 12.9 12.1 128 128 9.8 15.3 13.0 11.7 14.7 11.1 16.0 8.4 13.0 16.5 11.1 13.0 9.4 12.8 13.0 12.0 154 115 11.5 19.1 185 10.1 11.7 10.7 355 125 65 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 34 35 36 37 39 42 20 36 10 29 16 7 22 27 25 24 39 9 18 31 11 35 6 41 19 5 34 17 40 23 21 28 8 33 32 3 4 38 30 37 1 26 42 Comparative Lakeshore Communities in Michigan Source 1990 US Census Rankings Median Rent Rent/Income Business Environment The Greater South Haven Area economy rests on three interrelated base industries: agriculture, manufacturing and tourism. Tourism and agriculture are strongly related as many farmers supplement their incomes by selling produce on the roadside. The area also has very large "U-Pick" farms which draw hundreds of individuals into the area. Once in the area these visitors can take advantage of other tourist-related activities in the area. The success of the area's tourism and manufacturing are also tied together. An area's quality of life is crucial for both. Company owners can locate in many different areas and can be attracted to an area due to its recreational and cultural activities. The tired statement "if you lived here you would be home already" still rings true. In addition, it can be easier to attract professional and technical workers to an area that is known for its cultural and recreational opportunities. On the other hand, tourism in West Michigan remains seasonal in that many tourism-related businesses, such as restaurants and retail stores, depend upon the income and business of area residents in the off-months. Manufacturing provides the year-round income needed to keep the area's retailers and eateries in business during the winter months. Agriculture Nearly 50 percent of the farms in Van Buren County are operated by individuals whose primary occupation is not farming (Table 23). Total sales of over 50 percent of the county farms did not reach $10,000 in 1992. During the five years ending in 1992, the number of farms in Van Buren County fell by nearly 9 percent to 1,164. The average farm in the county covers 178 acres compared to 217 acres statewide and has an estimated market value (land and buildings) of $1,277 per acre compared to $1,131 statewide. Many of the farmers in Van Buren County grow fruit which requires smaller acreage than grains or raising livestock. Average total sales per farm reached $72,965 in the county, 12 percent greater than the average total sales statewide. 29 Table 23 Agricultural Activity Number of Farms Average Size Average Market Value per Acre (land and bldgs) Total Sales: Average per Farm Van Buren County Michigan 1 , 1 64 46, 562 178 acres 217 acres -18.0% $ 1 ,277 $1,131 13.0% $72,965 $65,043 12.2% $ 9,257 12.3% Percent Difference Farms by Value of Sales Less than $10,000 606 (52%) $10,000-24,999 191(16%) $25,000-49,999 127(11%) $50,000-99,999 97 ( 8%) $100,000 and greater 143 (12%) Net Cash Returns from Farm Sales (average per farm)* $10,399 Principal Occupation of Farm Operator Farming 594 (51%) Other 570 (49%) Age of Farm Operator (%) Under 34 years 11.3% 35 to 44 years 20.0% 45 to 54 years 25.4% 55 to 64 years 21.7% 65 and older 21.5% Average Age 52.3 years Average Years on Present Farm 22.3 years Net cash return is denved by subtracting total operating expenditures from gross market value of agricultural products sales SOURCE' J 992 Census ofAgriculture U.S Department of Agriculture 30 Manufacturing South Haven has a rich manufacturing heritage. More importantly, the area is located in one of the most robust manufacturing regions in the nation. Overall, manufacturers in West Michigan have continuously outperformed their counterparts in the state, as well as in the Great Lakes region. As previously discussed, during the 1980s the number of residents in the Greater South Haven Area working in manufacturing dropped by nearly 25 percent. Fortunately, according to both the annual Harris Michigan Manufacturing Directory and the City of South Haven, manufacturing employment by place of work grew from 1,515 in 1989 to 1,894 in 1995, an increase of 25 percent (Table 24). Double J Molding, Wyckoff Chemical, and Pullman Industries have all reported substantial employment gains in the past several years. In order to assess the local business climate, we examined the area's production costs, labor factors, and consulted area manufacturers regarding their views of the strengths and weaknesses of the local economy. Labor costs and utility rates are two of the most important business costs that vary across cities. Regarding labor, evidence suggests that area manufacturers have an advantage with regard to wage rates but are at a disadvantage in regards to the availability of quality labor. As previously shown in Tables 14 through 18, workers in the Greater South Haven Area labor market express a willingness to accept lower wage offers than in Holland or Kalamazoo. Moreover, in a survey of area manufacturers, 16 out of the 18 firms that responded reported that wage expectations of skilled and unskilled job applicants were "fair". One firm revealed that they found the wage expectations to be "low". As shown on Table 25, the average hourly wage for unskilled positions is $9.39 per hour with the average starting wage at $6.86 per hour. For skilled positions the average hourly rate is $11.48 per hour with the average starting wage being $9.56. The area's utility electrical rates are also very competitive. According to a draft report by city staff, which compares South Haven's electrical rates to those of 39 other municipalities in the state in 1993, the City of South Haven is ranked sixth in terms of overall lowest average rate. For the 31 municipalities that reported industrial rates, South Haven ranked tenth. Area manufacturers, who participated in this study's focus groups sessions, identified the following strengths of the area: Availability of Labor - More than half of the firms that participated in the study's focus group sessions reported that they have little difficulty in attracting a large number ofjob seekers for available job openings. Helpfulness of City Government. Several of the manufacturers that participated gave positive marks to the City of South Haven's current economic development effort. One participant mentioned that the City of South Haven had "gone the extra mile" in helping 31 Table 24 Manufacturing Employment in the South Haven Area SOUTH HAVEN FIRMS AGRO-UTIL Div Kalamazoo Intl Inc ADKIN'S BLUE RIBBON PACKING AMERICAN TWISTING CORP BEIINC B & K MACHINE PRODUCTS BAARS PRINTING CO CONSUMERS CONCRETE CORP CONSUMERS CONCRETE PRODUCTS CONTROLLED RUBBER/PLASTICS DE GRANDCHAMFS BLUEBERRIES DIAMOND TOOL CO INC DO-IT CORP DOUBLE J MOLDING INC E-JAY THERMO PRODUCTS E & J CUTTER GRINDING CO ENGEL LEASING & STORAGE EPWORTHMFGCO GRAND RAPIDS TOTE BOX CORP HADWIN SUPPLY HARRISON ENGRG PRODUCTS HAVEN SIGNS LAKESHORE MANUFACTURING LOVEJOYINC MIDWEST SIGH GROUP MONITOR MOLD & TOOL CO SOUTH HAVEN FINISHING OVERTON, S E CO. PAPS PRONTO PRINT PRECISION MACHINE CO PREMIER WOODCRAFT INC PULLMAN INDUSTRIES INC QUALITY 4 MACHINING SCHMIDT, KARL UNISIA INC BOHN PISTON DIV SCOTT AVIATION PLT #4 - A Figgie Intl Co. SEILER MODELS SHERMAN DAIRY PRODUCTS CO INC SLIMS PLACE SOUTH HAVEN COIL INC Div of Humphrey Products SOUTH HAVEN DAILY TRIBUNE CO Div Ingersoll Pub. SOUTH HAVEN PACKAGING CO. SYSTEM COMPONENTS INC TA YLOR CONTROLS INC TRIANGLE TRADES INC ( 1995 - moved to Holland, MI) TWIN J ORCHARDS WYCKOFF CHEMICAL CO INC YALE-SOUTH HAVEN INC ESTAB TOTAL NE = NO ENTRY SOURCE HARRIS MICHIGAN MANUFACTURING DIRECTORIES 1974 1923 1960 1951 1950 1925 1960 1964 1957 1860 1968 1969 1963 1983 1995 1919 1949 1994 1985 NE 1994 1950 1991 1956 1988 1903 1975 1965 NE 1994 1994 1920 1934 1953 1916 NE 1957 1899 1994 1967 1981 1958 1971 1978 1955 1989 7 NE 23 30 30 7 6 11 180 NE 5 50 63 13 NE NE 20 NE NE 28 NE NE 46 NE 29 33 75 1 14 NE NE NE 470 95 1 43 NE 57 15 NE 44 14 30 NE 55 20 1,515 1990 7 NE 53 30 20 7 6 10 180 NE 5 50 63 13 NE NE 20 NE NE 28 NE NE 46 NE 29 33 75 1 14 NE NE NE 470 95 1 1991 | 7 6 57 30 20 7 9 10 180 4 43 NE 57 15 NE 44 14 30 NE 65 20 NE 50 63 13 NE NE 20 NE NE 41 NE NE 46 10 29 33 NE 1 14 NE NE NE 470 75 1 43 NE 57 15 NE 44 14 30 3 65 20 1,544 1,487 Employment Size 1992 1993 1994 | 7 NE NE 6 6 6 55 56 55 30 30 30 20 28 20 7 7 3 9 7 9 10 10 15 100 100 100 8 4 8 NE NE NE 47 50 54 80 80 100 13 13 13 2 2 2 NE NE NE 20 20 20 4 4 NE NE 6 NE 41 41 41 2 2 NE NE 10 NE 43 45 43 15 10 18 20 20 29 15 30 15 NE NE NE 1 4 1 14 14 14 6 NE NE NE NE 30 NE 6 NE 470 450 450 75 75 75 1 1 1 43 43 45 1 1 NE 57 15 57 13 NE 35 14 20 NE 19 14 20 3 88 60 3 100 60 57 13 11 35 25 NE NE 111 67 1 ,432 1,443 1,559 1995 NE 6 56 35 28 3 7 15 100 8 NE 54 125 13 2 2 22 NE 6 41 2 25 48 18 20 38 NE 4 18 NE 220 10 450 75 1 45 1 57 13 25 50 25 20 NE 125 81 1,894 Table 25 Summary Statistics 1995 South Haven Area Manufacturing Wage and Employment Survey Conducted by the City of South Haven Total Number of Employees Total Number of Production Workers 1,476 1,025 Unskilled Employees Number Percent of Total Employees Average starting wage Average hourly wage Percent of Job Applicants without Skills 817 55.4% $6.86 $9.39 44.2% Skilled Employees Number Percent of Total Employees Average starting wage Average hourly wage Percent of Job Applicants without Skills 245 16 6% $9.56 $ 11.48 53.8% Employee Residence Percent of Employees Living in: City of South Haven South Haven Charter Township Covert Township Geneva Township Casco Township Remainder of Van Buren County Remainder of Allegan County Berrien County Elsewhere Total 24.5 21.6 5.5 6.4 6.0 19.8 4.9 7.0 4.3 100 33 his/her firm. In addition the City offers the maximum industrial facilities tax abatements allowed by Michigan Public Act 198: 12 years for up to 50 percent of all real and personal property. The City has a well-regarded economic development office and the services of a full-time economic development director, a service few cities of similar size can offer. The City operates three Local Development Finance Authorities (LDFAs) which can finance specific public improvements for businesses that locate inside its three industrial districts through the capture of new property tax revenue. • Room to Grow. The City of South Haven currently offers 414 acres for industrial development in parcels ranging in size from 155 acres (South Haven 1-196 Industrial Park) to small parcel lots. • Location. Being located on 1-196, the Greater South Haven Area offers easy access to major markets. National surveys of manufacturers continue to indicate that interstate access ranks among the top locational factors. The area offers an excellent location for firms seeking to serve the state's automotive industry. In addition, being located on Lake Michigan, the area offers superior recreational facilities. The Greater South Haven Area is not without its problems, however. Many of the area's job applicants lack basic workplace know-how skills. In the focus groups, manufacturers cited instances where too many job candidates could not pass a basic math test, came to job interviews in inappropriate attire, and/or had poor job histories. In the survey, on average 44.2 percent of the job applicants for unskilled positions and 53.8 percent of the job applicants for skilled positions did not have the appropriate skills for the position. In summary, the Greater South Haven Area is poised for increased manufacturing growth, if it can develop a better trained, more job-ready workforce. The area offers a low-cost, highly accessible location for manufacturing. Moreover, due its active economic development program, the City is ready to provide tax incentives, land, and assistance in manufacturers' expansions. Tourism Tourism is the third major component of the Greater South Haven Area's economic base. The Lakeshore Convention and Visitors Bureau reports that according to West Michigan Tourist Association estimates, tourism brought in nearly $20 million dollars of sales into the Greater South Haven Area in 1993 and employed nearly 700 workers. The magnitude of the economic impact of tourists is highly dependent upon the type of tourists that are attracted into the area. Day trippers, who come to enjoy the beaches, walk in the downtown, or pick berries at a "U-pick" farm, have far less impact on the area's economy than those who stay the night or for the weekend at one of the area's lodging places. Likewise, cottagers tend to have a small impact on the area's economy because they have kitchen facilities. 34 In Table 26, we estimate the employment impact of 10,000 additional tourist/days to the Greater South Haven Area for each of these three different types of tourists. If these additional visitors/days were evenly distributed throughout the year, then the resulting expenditures would supportcthe number of year-round jobs reported in the table. Because the Greater South Haven Area's tourist season is limited mostly to the summer months, we multiplied the year-round number by four to generate an estimate of the number of additional summer jobs that would be created. These estimates, which are generate by the Institute's regional model, are very similar to those that can be calculated using West Michigan Tourism Association figures. For example, Lakeshore Convention and Visitors Bureau estimates that day trippers spend, on average, approximately $18 to $21 dollars per visit. If 10,000 additional day trippers spend, on average $20 per visit, they would generate $200,000 in new sales. Using data from the Michigan Employment Security Commission and the 1992 U.S. Census of Retail Trade and Services, the average sales per annual employee for those sectors containing a large tourism component, such as food stores, eating and drinking places, apparel, and hotel/motel employee is $53,431. Using West Michigan Tourism Association estimates yields slightly higher revenue per worker estimates. Hence, a $200,000 increase in visitor spending will generate approximately 3 to 4 year-round equivalent positions. Tourism provides much more than employment opportunities and income for area residents, however. Tourism, or more precisely, the recreational and cultural activities that draw tourists into the area, positively impacts the quality of life for the area's year-round residents. Residents have more restaurants to enjoy, a more diversified shopping mix, and can enjoy the other activities, such as the Maritime museum and arts and craft festivals, that tourism supports. In short, tourism enhances the area's quality of life which is becoming increasingly important, given the growing "footloose" nature of many industries. Local tourism promotional efforts may have a larger impact than simply bring more visitors into the area to enjoy the beaches. They may also attract individuals into the area that may be in the position to start or relocate a business. Table 26 Employment Impact of 10,000 Additional Visitors Type of Visitor Year-Round Employment OR Estimate Number of Summer Jobs 16 Day Tripper Cottage Stayer 5 20 Hotel/motel 24 96 Source: W E Upjohn Institute 35 Unfortunately, incomplete data suggest that compared to other shoreline communities in Michigan, tourism-related activities have been losing ground in the Greater South Haven Area. As shown in Table 27, from 1987 to 1992, area growth in revenues for eating and drinking establishments and amusement and recreation services was below those of 10 other comparable shoreline communities. During the five-year period, sales per eating and drinking establishment rose 21.8 percent in the Greater South Haven Area, compared to 36.4 percent in the 10 other communities. Receipts among South Haven amusement and recreational providers rose 13.1 percent compared to 60.1 percent among four other communities, where data are available. Finally, revenues per establishment in the Greater South Haven Area in these three board sectors are equal to or below that of the comparison communities. However, this last statistic does not take into account the different mix of lodging services in each of the communities. South Haven has a large presence of Bed and Breakfast facilities which means that its lodging places are, on average, smaller than in other areas that have a greater number of motels. In our conversations with representatives of the area's tourist sector, all spoke highly of the area's physical amenities and market location. In addition, several representatives praised the City of South Haven police force in their ability to "be present but not visible" and other city employees as well. On the other hand, representatives spoke about a poor community attitude toward tourism. Most shared the opinion that the community did not appreciate or understand the economic importance of tourism. Second, as in manufacturing, many of the individuals we spoke to complained about their inability to attract good workers. Part of the problem stems from firms being able to pay, on average, no more than $6.00 per hour and that the work is highly seasonal. Still, it is a key concern to an industry where the inappropriate actions of one worker, such as a waiter, can leave a lasting impression about the area. Several representatives expressed concern about the current retail mix found in downtown, which they argue compares unfavorably with the mix and quality of stores found in Sangatuck, Holland or St. Joseph. Others spoke of the need to broaden the area's tourism year-round. Finally, several representatives spoke strongly about their frustrations with local governmental regulations. While these conflicts are of concern, they are not unusual and occur in most communities. Table 27 Eating and Drinking Establishments 1987 Sales South Haven 27 $8,893,000 Sales per Store $329,370 Alpena Charlevoix Cheyboygan Grand Haven Holland Ludington Manistee Petoskey SL [grace St Joseph 42 20 59 51 77 30 29 30 12 37 $12,602,000 $5,531,000 $10,958,000 $15,981,000 $31,166,000 $6,284,000 $5.120,000 $11,817,000 $3,780,000 $13,088,000 $300,048 $276.550 $185,729 $313,353 $404,753 $209,467 $176,552 $393,900 $315,000 $353,730 Sales per Store $292,908 Cities No. of Stores 10 City Average 1992 Sales Percent Change from 1987 to 1992 No. of Stores Sales Sales per Store 11.1% 35.4% 21.8% No. of Stores 30 $12,040,000 Sales per Store $401 ,333 50 29 55 52 85 27 34 39 17 42 $17,852,000 $9,858,000 $12,252,000 $22,233,000 $46,264,000 $11,093,000 $9,561,000 $21,290.000 $7,601.000 $17,522,000 $357,040 $339,931 $222,764 $427,558 $544,282 $410,852 $281,206 $545,897 $447,118 $417,190 19.0% 45.0% -6.8% 2.0% 10.4% -10.0% 17.2% 30.0% 41.7% 13.5% 41.7% 78.2% 11.8% 39.1% 48.4% 76.5% 86.7% 80.2% 101.1% 33.9% 19.0% 22.9% 19.9% 36.4% 34.5% 96.1% 59.3% 38.6% 41.9% 17.9% Sales per Store $399,384 Percent Change: 36.4% Lodging Places Cities Number 1987 Receipts South Haven 3 Alpena Charlevoix Cheyboygan Grand Haven Holland aldington Manistee 'etoskey St Ignace St Joseph 10 City Average Number 1992 Receipts - Receipts per Firm - 6 $1,675,000 Receipts per Firm $279,167 5 - $4,472,000 - $894,400 - $5,134,000 - $1,026,800 ~ 0.0% - 14.8% ~ 14.8% - 28 7 9 17 9 9 20 2 $3,870,000 $2,374,000 - $138,214 $339,143 - 49.7% - $697,333 $189,650 - -42.9% 42.9% 11.1% -17.6% 11.1% 11.1% 35.0% 150.0% 23.3% - $6,276,000 $3,793,000 - $165,188 $296,400 $932,300 $304,071 $197,400 $502,500 $197,778 - 19.5% -12.6% - $203,059 - $2,643,000 $2,964,000 $9,323,000 $4,257,000 $1,974,000 $5,025,000 $5,340,000 - -31.7% 24.9% - $3,452,000 - 5 3 16 10 10 14 10 10 27 5 -19.9% 40.8% - -27.9% 4.3% - Receipts per Firm $246,180 Receipts per Firm $362,244 Percent Percent Change from 1987 to 1992 Receipts per Receipts Number Firm 100.0% 47.1% Change: Amusement and Recreation Services (Including Motion Pictures and Museums) Number 1987 Receipts South Haven 4 $585,000 Alpena Charlevoix Cheyboygan Grand Haven iolland Aldington Manistee 'etoskey St Ignace St. Joseph 8 6 3 10 20 9 5 4 4 9 Cities 0 City Average Receipts per Firm $146,250 Number 1992 Receipts 9 $1,489,000 $215,500 11 1 8 8 24 9 1 7 4 8 $1,724,000 - $1,836,000 $5,433,000 $183,600 $271,650 - $201,000 $843,000 - Receipts per Firm $1,948,000 $40,200 $210,750 $216,444 $113,814 $1,250,000 $1,638,000 $10.594,000 $1,657,000 - Receipts per Firm 37 $2,152,000 $497,000 $3,235,000 Receipts per Firm $165,444 $156,250 $204,750 $441,417 $184,111 $307,429 $124,250 $404,375 $182,258 Percent Change from 1987 to 1992 Receipts per Number Receipts Firm 13.1% 125,0% 154.5% 37.5% -83.3% 166.7% -20.0% 20.0% 0.0% -80 0% 75.0% 0.0% -11 1% Percent Change - - 11.5% 62.5% -10.8% 95.0% - - 45 9% 155.3% - 66 1% 86 8% 60 1% Fiscal Environment The ability of local government to serve its residents is highly dependent upon the growth and size of its property tax base. In this instance, data suggest that the Greater South Haven Area is in a better position than the other lakeshore communities. Residential property accounts for 50 percent of the area's State Equalized Valuation (SEV) which is 50 percent of the estimated market value of the area's real and personal (non-household) property (Table 28). Industrial and residential SEV has experienced the strongest growth; however, for industrial sector, the growth has been centered in Covert Township and is based almost solely on Consumer Power's Palisades Plant. As shown on Table 29, the area's 1995 SEV per person, a commonly use indicator of local governmental fiscal health or potential, is not only greater than the average for the comparison communities, but in addition, grew faster than average between 1985 and 1995. Table 28 Agricultural Real Property South Haven Area South Haven South Haven Twp Covert Twp Geneva Twp CascoTwp 4.9 0.1 6.6 1.6 21.1 14.8 Agricultural Real Property South Haven Area South Haven South Haven Twp Covert Twp Geneva Twp CascoTwp 488 0.0 1654 358 459 27.9 Composition of SEV: 1995 Industrial Commercial Residential Real Property Real Property Real Property Personal Property Total Real & Personal Property 50.0 67.2 75.4 19.4 61.9 77.1 9.9 11.7 4.2 12.1 10.9 4.4 100.0 100.0 100.0 100.0 100.0 100.0 Growth in SEV, 1985-1995 Residential Industrial Commercial Real Property Real Property Real Property Personal Property Total Real & Personal Property 15.8 138.7 44.4 -15.8 5.6 47.1 109.9 117.9 108.3 1143 66.2 112.9 27.5 3.5 1.2 65.6 0.7 1.0 7.7 17.5 12.5 1.4 5.4 2.7 82.6 90.7 45.0 186.2 70.5 97.3 166.1 13.1 -56.6 192.1 -395 93.8 Source: Michigan Department of Treasury State Tax Commission, 1985-1990-1995. 38 135.3 134.2 142.3 135.3 98.9 152.5 Table 29 SE V Per Capita 1990 1995 Percent Change South Haven Area South Haven South Haven Twp Covert Twp Geneva Twp CascoTwp 1985 12,873 11,186 7,226 33,755 7,257 10,239 18,174 17,042 11,631 46,889 7,830 12,714 25,871 24,616 14,155 63,685 10,953 22,364 101.0 120.1 95.9 88.7 50.9 118.4 Other Lakeshore Areas 13,016 18,007 23,845 83.2 Allegan County Ganges Twp Laketown Twp Saugatuck Saugatuck Twp 11,156 14,131 10,089 26,938 14,241 14,327 17,635 19,392 41,559 25,930 19,979 29,239 32,787 55,406 59,360 79.1 106.9 225.0 105.7 316.8 12,374 8,195 3,424 12,173 16,402 8,713 227,223 9,573 10,733 23,525 14,102 11,007 16,640 11,715 4,300 17,392 33,758 12,185 243,008 14,629 24,309 47,432 20,402 17,742 22,187 16,453 1,962 26,743 60,65 1 18,189 223,143 23,050 39,483 101,149 27,934 24,422 79.3 100.8 -42.7 119.7 269.8 108.7 -1.8 140.8 267.9 330.0 98.1 121.9 Vluskegon County Fruitland Twp Laketon Twp Montague Vluskegon Vluskegon Twp Morth Muskegon Sforton Shores White River Twp Whitehall 8,322 11,300 8,356 8,252 8,428 6,897 14,068 9,889 18,940 13,444 10,735 15,105 11,248 10,738 10,641 8,882 17,810 13,651 23,094 18,858 13,954 23,930 15,895 15,607 11,787 12,048 22,003 18,167 36,879 21,927 67.7 111.8 90.2 89.1 39.9 74.7 56.4 83.7 94.7 63.1 Ottawa County 7errysburg Grand Haven Grand Haven Twp Holland 3arkTwp 3ort Sheldon Twp Spnng Lake Twp 12,393 12,777 11,748 11,277 9,178 13,876 124,480 13,073 16,828 19,642 17,865 16,408 13,622 19,742 119,201 22,057 22,295 26,723 23,767 23,473 17,093 27,098 124,639 34,157 799 109.1 102.3 1082 862 95.3 0.1 161 3 Comparative Lakeshore Townships in Michigan Berrien County Benton Charter Twp Benton Harbor Bridgman Chikaming Twp Hagar Twp Lake Charter Twp Lincoln Twp New Buffalo New Buffalo Twp St. Joseph St. Joseph Twp Source' Michigan Department of Treasury State Tax Commission 1985-1990-1995. Section III Strengths and Weakness Analysis In preparing this report, the W.E. Upjohn Institute facilitated six focus groups and interviewed over twenty individuals to obtain their views of the strengths and weaknesses of the Greater South Haven Area (Appendix A). The focus groups were organized by major stakeholder groups and included representatives from the tourism/retail, manufacturing , area schools, residential developers and local government. Strengths Land Availability for Development - Last year's water and sewer agreement between the city and surrounding townships has opened land for commercial, industrial, and residential development. The City of South Haven currently offers over 400 acres of industry land in parcels as large as 155 acres. Given the recent cooperative agreement between the city and surrounding townships, the area offers an excellent selection of available properties for new or expanding businesses. Land and River Front - Lake Michigan and developments on the Black River enhance the area's quality of life and make the area more attractive to businesses, tourists, and new residents. Utility System - The city's water, sewer and electrical distribution systems has more than enough capacity to service future economic growth. The city's water and sewer systems are operating well below their capacity levels. Market Location - Located on 1-196, the Greater South Haven Area offers a solid market location for manufacturing firms. In particular, the area provides a competitive location for serving major industrial markets in the Great Lake States. In addition, firms in the Greater South Haven Area are within the overnight or same day delivery area of many specialized manufacturing services located in the surrounding manufacturing centers of Grand Rapids, Holland, Kalamazoo, and South Bend. Tourist Location - South Haven is a superb location for tourists traveling from Chicago, Detroit, Indianapolis and the other major cities in the Great Lakes region and wanting to get away for a weekend or longer. With the marinas along the Black River, sandy beaches and a pleasant small town atmosphere, the area has much to offer. A Supportive Business Environment - Focus group participants highlighted the City of South Haven's economic development department for helping area businesses to expand and/or 40 atmosphere among existing businesses. Several manufacturers spoke of a "farm community attitude" among manufacturers. Finally, compared to large metropolitan areas like Detroit or Chicago or even Grand Rapids, the Greater South Haven Area offers a low-cost business location due to low wage expectations of job seekers, low land costs, and the absence of congestion and crime. Availability of Labor. Participants reported little difficulty in attracting a large number of job seekers for available openings at "fair" wages. Job applicants for low or unskilled positions are more plentiful than those more highly skilled positions. Lifestyle - South Haven, being situated on Lake Michigan and the Black River, offers an excellent physical environment for work and leisure. In addition, participants welcomed its small town atmosphere compared to the congestion and other difficulties found in larger communities such as Holland, Kalamazoo or Grand Rapids. Weaknesses, Challenges and Problems High Number of Poorly Trained Workers Without Workplace Knowhow Skills -Participants have found that too many of the area job seekers lack basic workplace skills. Complaints regarding job seekers ranged from being unable to pass a basic math test to showing up at a job interview wearing old blue jeans. In short, many job seekers are unprepared to join the workforce. Moreover, several participants commented that area workers can be resistant to change. Manufacturers are also finding it difficult to fill skilled manufacturing positions, such as engineers and tool and die makers. The problem is only enhanced when a sought after job candidate cannot find a place to live in the Greater South Haven Area. Finally, several participants complained that many families and individuals seriously undervalued the importance of education and job readiness skills, e.g., being at work on time. Partially as a result, several manufacturing representatives believed that the work ethic of the area's unskilled and semi-skilled workers is lacking when compared to the Holland/Zealand area or to other rural areas of Michigan. Affordable Housing - All participants agreed that there is a serious housing shortage in the South Haven area. One participant cited an instance where one professional job candidate declined a job offer due to the lack of suitable housing. The prime housing deficiency of the area cited by the group is single family housing in the $75,000 to $125,000 price range located in a stable suburban tract environment. Unfortunately, much of the housing stock in the Greater South Haven Area is located in mixed areas, e.g. old farm houses next to new ranch homes. Concerns were also expressed about the available housing options for low-to-moderate income families. Quality of Area Schools - According to several of the manufacturing representatives we interviewed, area schools are not responsive to the needs of business nor have they developed a working relationship with area businesses. One participant cited an instance in which the 41 schools did not respond to his request to post job opportunities for students. In summary, participants felt that the schools do a fair job in preparing students who are college-bound, but are not successful in teaching workplace knowhow skills to non-college bound students. On the other hand, school officials have reported that their efforts to gain input from area employers were largely ignored. Recently, the South Haven Public Schools contacted 22 area employers and only seven responded to the school's invitation to meet and discuss education and training issues. Inconsistent Power Supply - Municipal Power users complained about inconsistent electrical service. Opportunities Focus group participants were quick to offer constructive suggestions on what could be done to improve the competitive of the area including: Development of a Stronger Working Relationship Between Area's Schools and Employers Business and education representatives suggested that area companies could offer apprenticeships and internships to high school students. These opportunities would not only offer students an insight into the attributes and skills necessary to hold a job, but also provide companies with a well-trained labor force. The programs would also address the problem of schools not having the financial resources to provide students with the exposure to current machinery and technology. Construction of an Area Training Center - South Haven lacks a training center where specialized skills training can be offered. Currently, area firms are forced to send their workers to training centers outside the community or to contract with out-of-the-area educational institutions, such as Lake Michigan College or Southwest Community College. Information Sharing - In order to enhance the education of students, business representatives could teach courses in their respective fields of expertise. Moreover, if members of the business community were allowed this opportunity, they would also gain a better understanding of the obstacles that teachers confront in educating students. Another possibility would be to allow teachers sabbaticals so that they could return to the business world and gain a better understanding of the workplace skills necessary for success. Closing Comments and Observations: Nearly everyone we interviewed agreed that the community should seek a "balanced approach" to economic development that addresses the concerns and opportunities of the area's agricultural, manufacturing, and tourism industries. These activities need not conflict with, but complement each other. In addition, there was general agreement amongst those 42 interviewed that the area is in a better position now to implement a balanced approach given recent governmental agreements and improved cooperative environment. Second, although many employers are facing too many job seekers that do not have the necessary workplace know-how skills required for the most basic unskilled positions, several participants commented that the area's supply of unskilled workers "willing to learn" is good relative to other locations nationwide. 43 Section IV Economic and Demographic Forecasts The Greater South Haven Area will continue to experience employment and population growth during the next ten years despite the curtailment of production activities at both the Karl Schmidt Unisia, Incorporated Bohn Piston facility and Consumers Power's Palisades Nuclear Power Plant. The question facing area leaders is not whether the area will grow but whether its rate of growth will provide adequate employment and income-generating opportunities for its residents. In this section, we provide several alternative growth scenarios for the area. The first forecast, the baseline forecast, offers a growth scenario based on the assumption that no changes will be made in the area's current economic/community development efforts. This forecast assumes that the City of South Haven will continue to operate its economic development program but will not enact any new major initiatives. The baseline forecast is used as a yardstick to measure the net impact of alternative growth scenarios. Put simply, the difference between the alternative growth scenarios and the baseline forecast measures the net impact of the alternatives. We examine the impact of the following three growth scenarios: 1) The creation of 500 new manufacturing jobs. 2) A robust increase in population resulting from the availability of water and sewer lines in Casco and South Haven Townships. 3) The construction and operation of a hotel/motel convention center in South Haven. Before turning our discussion to the net economic impact of these scenarios, we first review the national and local assumptions incorporated in our baseline forecast. The future performance of the national economy will highly influence the economic growth projectory of the Greater South Haven Area during the next ten years. Although few economists foresee a recession in the coming years, even fewer are calling for robust growth. Short-term and long-term forecasters are in general agreement that the national economy: • Will continue to grow at an annual rate of between 2 and 2.5 percent during the next 10 years. While positive, such slow growth suggests that job growth will remain moderate in the coming years. Indeed, if this forecast is correct, it is likely that productivity growth, not employment growth, will account for much of the future growth in the national economy. 44 • Will enjoy a very low and stable inflationary climate during next ten years. Recent surveys of business leaders and consumers alike reveal that inflation expectations remain modest. While this is good news, it means that profits will depend upon implementing successful quality control and cost-containment measures. It will be impossible to derive higher profits by simply raising prices. If these low inflationary expectations hold true, employers will demand greater responsibilities from their shrinking workforce and, at the same time, resist demands for higher wages. • Will continue to face strong competition from foreign companies. International competition will demand national firms to keep costs down and quality up. In this highly competitive national environment, only those communities that provide firms with a highly productive and low-cost environment will continue to grow. Fortunately, data suggest that the Greater South Haven Area offers this environment. Based on local labor market statistics and interviews with area manufacturers, we adjusted labor costs, relative to the nation, to be 5 percent lower than those that currently exist in Allegan and Van Buren Counties. Second, given last year's water and sewer agreement and the residential growth expectations of area Realtors and business leaders, we assumed that the area's population will expand by approximately 2.0 percent annually through 2006 (Table 30). Table 30 Population Forecast Assumptions Without the Curtailment of Production Activities at Bohn Piston or Expected Employment Reductions at the Palisades Nuclear Power Plant 1994 1995 1996 1997 1998 2000 2006 19,457 19,858 20,264 20,671 21,058 21,909 24,735 South Haven 5,697 6,097 6,130 6,169 6,210 6,255 6,343 South Haven Charter Twp. 4,444 4,230 4,318 4,437 4,528 4,848 5,743 CascoTwp. 2,775 2,847 2,950 3,010 3,087 3,242 3,880 Covert Twp. 3,158 3,227 3,330 3,421 3,517 3,677 4,257 Geneva Twp. 3,383 3,457 3,536 3,634 3,715 3,887 4,512 Governmental Units Total Area Source: W.E. Upjohn Institute The population forecast shown in Table 30 was generated before Karl Schmidt Unisia announced that it was ending production activities at its Bohn Piston facility, eliminating approximately 370 employees. The economic impact of the 1996 layoffs at the Bohn Piston facility on the local economy can be seen in Table 33. Given the magnitude of the Bohn Piston announcement, we believe it is unreasonable to assume that a 2 percent average annual growth rate in population can still be achieved. In addition, there exists a strong possibility that 45 employment levels at the Palisades Nuclear Power Plant in Covert Township could be reduced dramatically by 2007 when the plant's operation certification expires. Due to uncertainty regarding the possible closure of the existing plant and possible conversion options, it is impossible to accurately predict future employment levels at the power plant. In the baseline forecast, we assume that 400 jobs will be eliminated in 2002, with an additional 100 layoffs occurring in 2003 at the power station. As shown in Table 31, in our baseline forecast generated before the Bohn Piston announcement, we had expected employment in the Greater South Haven Area to grow by 19.4 percent from 1995 to 2006, an increase of 1.6 percent annually. The area's low labor costs were expected to attract manufacturing employment which, in turn, would have provided additional local income to support further retail and service activities. As mentioned above, area population was forecasted to grow approximately 2.0 percent per year during the forecast period except after 2002 when population growth slows due to employment reductions at Palisades. Table 31 Greater South Haven Area Baseline Forecast Before the Curtailment of Production Activities at Bohn Piston But Including Assumed Downsizing at Palisades 2006 1994 1995 1996 1998 2000 6,083 6,691 6,804 7,022 7,242 6,869 7,990 19,457 19,858 20,264 21,058 21,909 22,509 23,560 Manufacturing 1,579 1,894 1,913 1,932 1,946 1,957 1,963 Retail 1,008 1,101 1,123 1,158 1,193 1,158 1,365 707 774 798 852 908 906 1,243 1,058 1,104 1,133 1,080 1,271 1,329 1,573 Total Employment Population 2002 Industry Employment Services Government Source: W.E. Upjohn Institute Not surprisingly, the announced elimination of production activities at Bohn Piston lowered the area's baseline growth projectory. As shown on Table 32, total employment is now forecasted to reach only 7,289 in 2006, 700 jobs lower that in the previous forecast. Total employment is projected to grow at only a 0.8 percent annual rate from 1995 to 2006. Population is forecasted to expand at a 0.9 percent average annual pace. The net job loss of the employment reductions at Bohn Piston is presented in Table 33 which shows the estimated difference between employment levels in the area for each year. For 46 example, on Table 33 it is shown that area's total employment in 2002 will be reduced by 653, due solely to the curtailment of production activities at Bohn Piston. Table 32 Greater South Haven Area Baseline Forecast With the Curtailment of Production Activities at Bohn Piston 1994 1995 1996 1998 2000 2002 2006 6,083 6,691 6,196 6,395 6,606 6,216 7,289 19,457 19,858 19,968 20,251 20,811 21,179 21,893 Manufacturing 1,579 1,894 1,523 1,551 1,572 1,585 1,588 Retail 1,008 1,101 1,052 1,085 1,117 1,078 1,275 Services 707 774 739 791 844 839 1,165 Government 1,058 1,104 1,119 1,159 1,214 1,259 1,485 Total Employment Population Industry Employment Source: W.E. Upjohn Institute Table 33 The Employment Impact of the Curtailment of Production Activities at Bohn Piston on the Greater South Haven Area 1994 1995 1996 1998 2000 2002 2006 0 0 -608 -627 -636 -653 -701 0 0 -296 -807 -1,098 -1,330 -1,667 Manufacturing 0 0 -390 -381 -374 -372 -375 Retail 0 0 -71 -73 -76 -80 -90 Services 0 0 -59 -61 -64 -67 -78 Government 0 0 -14 -42 -57 -70 -90 Total Employment Population Industry Employment Source: W.E. Upjohn Institute In Table 34, the revised population growth projections for the individual governmental units are shown. The dynamics of the area's population growth given the elimination of the 370 jobs at Bohn Piston are important to understand. Given the attractive location of the Greater South Haven Area and the new availability of water and sewer in the area's townships, 47 new housing construction will probably not be affected by the closure of production operations at Bohn Piston. Many of these new residents will work outside the area. However, the lack of area employment opportunities for former Bohn Piston employees and other workers, indirectly impacted, will cause some existing families to move out of the area for economic reasons. Research suggests that the decision to move is a hard one, and households typically take several years before they do so. It is because of this, that the population impact of the partial closure of Bohn Piston is not seen in Table 33 until the later years. Table 34 Population Forecast With the Curtailment of Production Activities at Bohn Piston Governmental Units 1994 1995 1996 1997 1998 2000 2006 Total Area 19,457 19,858 19,968 20,031 20,251 20,811 21,893 South Haven 5,697 6,097 6,071 5,988 5,984 5,956 6,249 South Haven Charter Twp. 4,444 4,230 4,230 4,290 4,343 4,590 4,845 CascoTwp. 2,775 2,847 2,897 2,917 2,969 3,080 3,240 Covert Twp. 3,158 3,227 3,291 3,314 3,382 3,493 3,675 Geneva Twp. 3,383 3,457 3,479 3,522 3,573 3,692 3,884 Source: W.E. Upjohn Institute Scenario One - The Creation of 500 New Manufacturing Jobs As discussed in the previous sections, the Greater South Haven Area offers a good location for manufacturers to grow. Due to the excellent foresight of the City of South Haven, the area offers ample industrial space. Area labor costs are low relative to surrounding areas. In addition, its location on 1-196 provides superb transportation access to markets. With a good economic development strategy, it is feasible that the area could see the creation of an additional 500 new manufacturing jobs in 1996. For this scenario, we assume that 300 jobs would be created by one or more plastics producers, and another 200 jobs would be created by one or more fabricated metals firms in 1996. In Table 35, we present the forecasted impact of the creation of 500 manufacturing jobs in plastics and fabricated metals in 1996, counteracting the lost of 370 jobs at Bohn Piston. Given the success in creating the 500 new manufacturing jobs, the area would resume a similar growth projectory that it had before the announced downsizing at Bohn Piston. In the year 2000, manufacturing employment in the area would reach 2,051, which is very close to the 1,946 employment level shown in Table 31. Total employment is projected to reach 7,246 in the year 2000 in this strong manufacturing growth scenario compared to 7,242 in Table 31. 48 In other words, the area will have to attract a greater number of manufacturing jobs than it lost with the closure of production activities at Bohn Piston to cancel out its negative impact. This is due to the relatively high wages paid at Bohn Piston which will unlikely be matched by future manufacturers. Table 35 Greater South Haven Area Scenario One: Strong Manufacturing Growth 500 New Manufacturing Jobs 2002 1994 1995 1996 1998 2000 6,083 6,691 6,833 7,036 7,246 6,862 7,813 19,457 19,858 20,169 20,863 21,695 22,271 22,571 Manufacturing 1,579 1,894 2,022 2,039 2,051 2,060 2,062 Retail 1,008 1,101 1,096 1,128 1,159 1,121 1,321 707 774 774 825 878 873 1,203 1,058 1,104 1,129 1,191 1,260 1,317 1,559 Total Employment Population 2006 Industry Employment Services Government Source. W E. Upjolin Institute Scenario Two - Strong Population Growth Given the amenities in the area, it is very possible the population assumptions used in the forecasts above are too low. According to many area leaders, the availability of water and sewer in the area's townships will unleash a robust period of residential growth. Moreover, this population growth could still occur in spite of the layoffs at Bohn Piston because many of the new residents will be in professional occupations and working outside the area. In this scenario, we estimate the economic impact on the area of a robust 3.0 percent average annual growth in population. Based solely upon this new population growth rate, our economic model generates a surprisingly robust economic outlook for the area, as shown in Table 36. Total employment would reach just over 10,000 in the year 2006, which is 25 percent greater than the level predicted before the announced closure of production activities at Bohn Piston. Not surprising, most of the growth occurs in area's retail and service sectors. Indeed, retail employment would nearly double between 1994 and 2006, and service employment would expand by over 1,000 workers. Government employment would also 49 expand to meet the needs of the new residents, especially for new schools. Finally, the presence of a larger labor pool would attract new manufacturing activities into the area, as well. Table 36 Greater South Haven Area Scenario Two: Strong Population Growth (3.0 percent annual increase in population) 1994 1995 1996 1998 2000 2002 2006 6,083 6,785 6,402 6,936 7,572 7,692 10,033 19,457 20,083 20,702 22,053 23,487 24,982 28,271 Manufacturing 1,579 1,901 1,544 1,628 1,737 1,864 2,138 Retail 1,008 1,130 1,115 1,239 1,381 1,471 1,991 Services 707 797 790 926 1,087 1,214 1,879 Government 1,058 1,114 1,140 1,209 1,293 1,368 1,663 Total Employment Population Industry Employment Source: W.E. Upjohn Institute Scenario Three - Construction of Hotel/Motel Convention Facility The area's tourism industry is somewhat limited due to the lack of a hotel/motel convention facility. Currently, the area must turn away convention business. In this final scenario, we estimate the impact on the area of the construction of a $5.0 million hotel/motel convention center in 1996 that would employ 60 workers and attract 10,000 overnight visitors during its first year of operation in 1997. Moreover, we added a 10 percent annual growth rate in the number of visitors attracted into the area due to the facility. By comparing Table 37 below with Table 32, the baseline forecast which includes the impact of the closure of production activities at Bohn Piston, it ca'n be seen that the area would have more than 100 jobs, all in retail and services in 2006 with the convention facility than otherwise. The economic impact of this scenario can be better seen in Table 38 where the impacts of all three scenarios are compared. 50 Table37 Greater South Haven Area Scenario Three: The Construction and Operation of a Hotel/Motel Convention Center Construction Phase 1994 1995 1996 Operations Phase 1998 2000 2002 2006 6,083 6,691 6,259 6,484 6,699 6,315 7,403 19,457 19,858 19,986 20,298 20,912 21,324 22,107 Manufacturing 1,579 1,894 1,523 1,550 1,569 1,581 1,583 Retail 1,008 1,101 1,059 1,121 1,153 1,115 1,314 707 774 741 839 895 894 1,229 1,058 1,104 1,119 1,162 1,219 1,267 1,497 Total Employment Population Industry Employment Services Government Source: W.E. Upjohn Institute Summary In this section we provide a baseline forecast for the Greater South Haven Area given the elimination of production activities at Bohn Piston and the expected downsizing at the Palisades Nuclear Power Plant. It may be comforting to some that the area will continue to grow despite these major negative occurrences. As stated above, area employment is still expected to grow at a 0.8 percent average annual rate and population at a 0.9 percent average annual rate, from 1995 to 2006, even with loss of 370 production jobs at Bohn Piston and an expected elimination of 500 jobs at Palisades. Nevertheless, this projection should not induce inaction. The area has the potential to achieve a much faster rate of growth given an effective economic development strategy. We have offered three growth scenarios that forecast the impact of three separate strategies: The expansion and attraction of new manufacturing facilities The encouragement of further population growth The construction of a hotel/motel convention facility The impact of each scenario is compared with the baseline forecast in Table 38. When examining this table, it becomes clear that a successful strategy that enhances population growth 51 would generate the greatest impact while the development of a hotel/motel convention center would generate the least. This is a highly unfair comparison, however. First, it could be much more difficult and costly to conduct an effective marketing campaign to persuade families to move into the area than it would be to attract a hotel/motel convention center. Second, it is very feasible and preferred to carry out all three efforts at the same time. Finally, it is important to note that each of the three alternative scenarios affect different segments of the area workforce. Population and tourism growth impacts primarily the area's retailers and service industries. Unfortunately, occupations in these industries may be ill-suited to meet the needs of the area's displaced and experienced production workers. Table 38 Greater South Haven Area Employment Impact of Alternative Growth Scenarios Difference from the Baseline Forecast 2006 2002 2000 1999 19S 8 1997 1996 - Manufacturing Growth - 500 new jobs Total Employment 637 642 641 641 640 646 667 Manufacturing 500 494 488 484 479 475 474 Nonmanufacturing 1 28 125 121 118 115 113 119 10 23 32 39 46 58 74 201 451 612 758 884 1,092 1,369 206 348 542 726 967 1,476 2,744 21 44 77 117 165 279 550 164 270 415 547 723 1,088 2,017 21 34 50 62 79 109 177 734 1,309 1,803 2,206 2,675 3,800 6,377 89 91 93 100 114 0000 0 95 104 3345 10 145 214 Government Population Population Growth - 3.0 % per year Total Employment Manufacturing Nonmanufacturing Government Population Construction of a Hotel/Motel Convention Facility 63 89 0 0 63 87 Government 0 2 Population 18 25 Total Employment Manufacturing Nonmanufacturing 86 47 Source: W.E. Upjohn Institute 52 88 76 89 100 Section V Recommendations and Conclusions The purpose of this study is to assist area leaders in the formation of an areawide approach to economic development. This study provides an assessment of the area's economy, identifies its strengths and weaknesses, and offers alternative economic forecasts of the area's economy. However, this study purposefully falls short of providing a strategic plan. Instead, it offers an invitation for area stakeholders to work together to develop such a plan. An effective strategic plan cannot be prepared by any organization outside the community; it must be "owned" by the area's stakeholders, and ownership can be earned only by the area's stakeholders working together. In addition, we strongly believe that the current study should not stand alone, but be taken as another step in the area's move to improve the economic well-being of its residents. It is an effort that includes the completion of the 2002 Partnership in Progress report which outlines the area's economic goals and objectives. It is important for area leaders to revisit these economic goals and objectives as they look to the future. How Do Local Economies Grow? In planning for the future, it may prove beneficial to stop and consider how local economies grow. Local economies that are able to attract new income into their area and/or retain income inside the area longer will grow faster than other similar communities. All economic development activities can be classified as being either attraction efforts (income-attracting) or retention efforts (income-keeping). The task facing area leaders is to choose among the various strategies that can generate more income into the area. Attraction strategies include: assisting new or existing firms to increase the sales of their goods or services to customers located outside the local area; attracting more visitors into the area who buy goods and services from area businesses including lodging; attracting more retirees who bring more disposable income into the area; encouraging entrepreneurship. Traditional economic development efforts to enhance local income include offering tax incentives, establishing industrial development districts, promoting tourism, facilitating the application of new technology and management innovation, offering export and government procurement assistance, marketing the area for target activities, marketing the area as a good residential location, and assisting small business development assistance programs This list is clearly not exhaustive, but all these programs share the common purpose of attracting new income into the area 53 Communities can also expand if they are successful in stopping or reducing its economic leakages. Retention efforts can include: attracting new suppliers for the area's existing businesses; persuading local residents to purchase their consumer items and services from local merchants instead of elsewhere; attracting new stores or shopping areas that provide goods or services that were previously unavailable locally; persuading residents to vacation at home and not in other communities; encouraging entrepreneurship. Economic development efforts designed to stop existing leakages include downtown promotional activities, retail promotional studies, and efforts to search for needed suppliers for existing firms. Of course, many of the tactics used in income attraction and income retention efforts are the same. Small business development is an attraction activity if the firm's products/services are directed to a non-local market. On the other hand, if the potential customer base for the new firm are area residents, it could be classified as an income retention effort. Small communities, such as the Greater South Haven Area, can expect to witness substantial economic leakages to occur because: their industrial base is too small and diversified to support but the smallest of suppliers, i.e. print shops or office supply stores; local buying power is not sufficient to support major cluster retail activities. What Do Businesses Look for in Siting a New Facility? The Greater South Haven Area is fortunate in having many of the assets chief executive officers (CEOs) of national firms want to see in a new site location. In fact, according to the recent surveys conducted by Area Development, CEOs are most interested in communities that have highway access, low labor costs and a good supply of low-cost energy . Table 39 provides a list of the 25 most important assets a community CEOs examine in determining a site location. The list is ranked in order of importance of these factors, averaged over the past six years. It can be argued that the Greater South Haven Area falls short only in the areas of housing cost, housing availability, not being in a right-to-work state and, perhaps, raw material availability. Moreover, the area offers the three top factors cited. 54 Table 39 Key Site-Selection Factors National Survey of CEOs 1990-1995 Percent of CEOs identifying these factors as "very important" or " important" Average 1990 1991 1992 1993 1994 1995 Highway accessibility Labor costs Energy availability and costs Availability of skilled labor Occupancy or construction costs 92 .3 92 .1 88 .1 87 .1 88 .5 95.5 95.3 89.4 80.9 87.5 94.1 90.3 83.7 88.6 83.6 87.1 90.3 83.2 88.8 85.5 96.8 93.5 93.4 91.9 87.3 93 6 94 2 89.6 87 .9 90 .2 93 .2 92 .6 87 .9 87 .5 87 1 6 7 8 9 10 State and local incentives Low crime rate Tax exemptions Environmental regulations Avail of telecommunications services 88.7 83.3 85.8 82.9 76.7 81.4 84.7 78.8 78.6 78.4 86.8 88.4 88.4 77.9 81.5 83.0 86.6 83.0 77.4 80.7 89.3 87.2 87.9 88.2 87.0 87 .8 86 6 86 4 86 5 80.2 86 .2 86 1 85.1 81.9 80.8 11 12 13 14 15 Availability of land Health facilities Ratings of public schools Cost of land Low union profile 82.3 78.6 79.6 84 78.7 80 78.4 75 76.5 74.3 81.9 84.1 84.2 79.7 80.9 72.5 81.1 80.5 70.2 75.9 829 81 4 768 807 80.1 83.7 79.0 81.5 83 2 82.8 80 5 80 4 79 6 79 1 78 8 16 17 18 19 20 Housing costs Availability of long-term financing Nearness to major markets Housing availability Right-to-work state 76.5 75.4 74.9 76. 9 71 3 74.1 74.6 68.6 70.6 66.7 81.7 84.0 79.0 78.5 72.7 81.0 88.9 76.9 76.8 70.6 76.3 71.6 795 75.0 72.3 77.5 65 5 74.5 74 5 77.8 77 9 76 7 75 6 75 4 71.9 21 22 23 24 25 Nearness to suppliers Raw materials availability Availability of unskilled labor Recreational opportunities Accessibility to major airport 65. 1 64. 1 73. 6 66. 6 55. 5 63 59.2 61.2 60.5 57.2 66.3 59.9 55.8 58.3 65.5 58.8 60.1 54.2 60.0 57.4 68.9 66.3 62.0 60.4 71.7 66 5 64 9 64 9 62.0 59. 5 64.8 62 4 62.0 61 3 61 1 1 2 3 4 5 Source: Area Development 55 Necessary Pre-Conditions for Multi-Community Cooperation. Data gathered during the preparation of this report suggest that the area could strongly benefit from a regional approach to economic development. The economics of the area's local governmental units are highly interrelated. A focused effort that builds upon the area's strengths and is supported by all of its governmental units has a stronger chance of yielding measurable results than if the separate governmental units create their own economic development programs or if they simply ignore the issue. Indeed, the South Haven Industrial Fund requested this study to take advantage of what it believes is a window of opportunity for the formation of an areawide economic development effort. However, for such efforts to be successful, researchers have found that several key "pre conditions" should be in place. These include: the threat or occurrence of an economic disaster; perceived or real community fiscal stress; the perception or actual existence of a strong political constituency for cooperation; the existence of assistance programs available through external agents such as state government, municipal associations, and/or university programs; early and continuous support by elected officials; clear documentation that the joint activity has a strong probability of success and is of mutual benefit; the presence of a policy leader willing to promote the joint activity; an early focus on a visible and effective strategies; an emphasis on collaborative skills-building by and for those involved in the effort. 4 Karl Schmidt Unisia's announcement of its closing of production activities at its South Haven operation satisfies the first and probably most important condition listed above. Since over 50 percent of the affected workers reside in the Greater South Haven Area (Table 25), all of the area's local governments will be impacted. In addition, approximately 260 additional area workers will lose their jobs due to future layoffs at Bohn-Piston. 4Beverly A. Kegler, Anicca C. Jansen, Vernon D. Ryan, and Jack C. Strabler. Toward an Understanding ofMulti community Collaboration, U.S. Department of Agricultural, Washington D.C., February 1994. 56 Recommendations for Achieving Growth Scenarios In the previous section the following three alternative growth scenarios were discussed: A high growth manufacturing scenario in which firms in plastics and fabricated metals industries create 500 jobs. A high population growth scenario where the area's population expands by 3.0 percent per year through 2006. The construction of a hotel/motel convention center. The net impacts of these three growth scenarios are presented in Table 38. High Growth Manufacturing Of the three options, the creation of new manufacturing jobs, through the attraction of new firms or the expansion of existing manufacturing operations, holds the greatest potential for improving the economic conditions for area residents. Given the relatively low education achievement level of the area's workforce, manufacturing activities probably provide the greatest income potential for many area residents. In addition, the area boasts of a strong manufacturing tradition and a high number of available workers who are experienced production workers. As previously discussed, the area commands a competitive advantage for manufacturing. It is located in a very strong manufacturing region, provides excellent transportation access and offers a wide selection of fully-serviced industrial sites. Moreover, the area's workforce is highly competitive. Finally, the City of South Haven, unlike most cities of its size, supports a professionally staffed economic development department. In its ongoing economic development, we encourage the City of South Haven's continuous efforts to Work with the Michigan Job Commission in attracting new companies into the area. The City's economic development effort is much too small to try to market the area directly to outof-state firms alone. Studies indicate that advertising in trade journals, booths at trade shows and/or cold calls to major manufacturers are rarely cost effective, especially if the expenditure levels are low. One of the major goals of the Michigan Job Commission is to attract new business into the state by offering attractive financial incentives. However, the success of the Job Commission depends upon it building strong local partnerships with area economic developers. We encourage the City of South Haven to maintain its solid relationship with the Job Commission. Continue to maintain and offer quality data packages for prospective businesses. The City's 57 current economic development brochure is excellent. In addition, through its economic development office, the city can respond quickly to data requests. Broker better relationships between regional colleges/training institutes and businesses that can result in the creation of needed training programs for area workers. This is a task that the City of South Haven should not bear alone; area schools and the county's intermediate school system also have roles to play. Finally continued effort should be made in the schools to improve existing technical training programs and to instill workplace know-how skills to all students. Maintain its use of property tax abatements and incremental tax financing. In short, we strongly encourage the City of South Haven to continue its excellent economic development program. High Population Growth To reach and maintain an average 3.0 percent annual growth rate as presented in the previous section (see Table 36), the area must attract approximately 250 households per year. The ability of the area to attract strong population growth depends upon its physical capacity and its attractiveness. With the water and sewer agreement in place, the area has the capacity to grow, although increased traffic volumes could strain several area roadways. The area's ability to pull new residents into the area is made easier by its location on the lake and its small town atmosphere. However, it is handicapped by its struggling economy and its distance from urbanized areas. Most of the new residents would be required to find work outside the area. While more and more individuals are willing to commute greater and greater distances, it is still a burden most individuals try to minimize. For individuals working in Holland or the St. Joseph/Stevensville area, a South Haven address offers little compared to similar locations closer to work. Second, the area lacks the retail and service centers available in surrounding neighborhoods. Area landowners, Realtors and retailers would be the primary benefactors of a 3.0 percent annual population growth rate. Renters, especially low-to-moderate renters, could be hurt as rents are bid up. Nevertheless, the benefits of the area's increased growth would spill over to all aspects of the local economy. As shown in Table 36, the strong population growth could stimulate further manufacturing growth due to the increased pool of qualified workers. In addition, retail and services positions would become available. Without a strong local economy that can offer employment opportunities as well as retailers and services, the area may find it difficult to attract new residents. Moreover, even if the area achieves a greater population of commuters, a large segment of its population may fall further and 58 further behind economically. If the area's incomes become more unevenly distributed, it can result in greater demands being placed on areas in public services including its schools and law enforcement activities. In short, a strong economic development effort may be the best strategy to create stronger employment and population growth. The Construction of a Hotel/Motel Convention Center Of the three scenarios, this one is probably the most feasible. The area offers an ideal setting for a hotel/mote 1 convention center that could offer a year-round flow of new dollars into the area. As previously discussed, motel stayers spend more than cottage dwellers. While the employment and income impact of this scenario is small compared with the other scenarios, its potential impact could be large. The facility could introduce the area to new business leaders that were unaware of its attractive features. The key for the City of South Haven is to encourage a quality constructed facility that complements the area architecturally and is not obtrusive or cheaply designed. General Conclusions If there is one key finding of this report, it would be that the area's future depends on the health of its three base industries: agriculture, manufacturing and tourism. All three bring millions of dollars of new revenues into the area. Moreover, these activities are mutually supportive and economically dependent upon each other. In addition to bringing income into the area through the sales of its products, agriculture draws hundreds of individuals into the area to pick berries and/or to buy produce at area roadside vendors. However, the area's agricultural community needs a strong non-farm economy for its survival. Nearly 50 percent of the area farm operators could not survive without the availability of non-farm employment opportunities in the area. Manufacturing can offer these employment opportunities to area farm operators. In fact, because manufacturing is a year-round activity, unlike farming and tourism, it provides the area with a much needed stable source of income. A stronger manufacturing sector would allow more restaurants and services to remain open year round. Companies looking to expand or relocate their facilities, often examine locations that are not only competitive, but are also a good places to live. Tourism provides an exciting environment where people want to live. It heightens the seasons, turning South Haven from a sleepy village in the winter months to an active city during the summer months. Tourism plays a greater role than just bringing in new revenues through visitors' expenditures; it also provides recreational and cultural activities that can be shared by residents and, thus, improve the area's quality of life. However, tourism is a seasonal industry and cannot provide year-round employment opportunities for area residents. 59 Second, the area should build upon the City of South Haven's economic development program. It is highly unusual for a community of South Haven's size to support a full-time economic developer. In addition, the city offers a wide selection of industrial and tax incentive programs that rival the offerings of larger communities. Residents of the surrounding townships have benefited from the city's economic development efforts without contributing to its support. A regional economic development could help coordinate the area's economic effort and provide financial support to the city's economic development program which is already assisting areawide growth. Finally, area leaders should focus upon providing the opportunities for area residents, young and old, to improve their workplace know-how skills. Recently, the South Haven Public Schools initiated a visitation program with area employers and arrived at the same conclusions that were reached by major research efforts, nationwide. 5 Employers are looking for individuals that are trainable (possess basic skills - reading , writing and math) and are dependable (will show up to work and not steal). It is a local problem shared by all localities, nationwide. It is a very difficult problem. Many of the individuals lacking basic skills are well beyond school age. For those still in school, troubled family situations make it difficult for educators to instill the importance of learning and retaining basic skills. Nevertheless it is a challenge that if overcome would bring economic prosperity to the area. 5See Kevin Hollenbeck, The Workplace Know-How Skills Needed to be Productive, W.E. Upjohn Institute for Employment Research, May 1994. 60 Appendix A. Individuals Interviewed in the South Haven Study Name Charles Beatty Patrick Bird Larry Blackmer Arthur Bolt Jeannie Byford Jennie Christian Stan Compton Jean Conlisk Jacqui Cowles Jay DeBruyn Karl Dehn Dennis DeVinney Karna Globensky Dawn Grove Tom Hanson Ron Hartgerink Al Hawkins Larry King Robert Kripaitis Bob Leksich Larry Lewis Donald Lykms Jennifer Lyons John Malbone Kevin Marken Dennis McKee Sally Mounger Robert Nichols Don Olendorf Janet Olson David Paull Amie Redsicker Al Ruppert Ed Ryzenga Ben Stegman Ross Stem Elaine Suppes Allan Ulen Alan Vanderbert Ty Wallace Ted Weber Title Company Principal Superintendent South Haven High School South Haven Pubhch Schools Board of Public Utilities St. Basil's School Pullman Industries, Inc. Compton, Inc. Vacation Places Friendship Inn Shores of South Haven, Inc. City of South Haven Housing Commission City of South Haven Personnel Administrator Owner Realtor Owner Realtor Econ Development Director Director Harbor Master Financial Director President Director Owner Owner Humor Resources Director Personnel Manager Vice President Senior Public Infor Specialist Owner Former Mayor Plant Manager Owner Vice President Realtor South Haven Townhip Supv. Director City Manager Vice President Realtor South Haven Public Schools Wyckoff Chemical Co. Covert Public Schools South Haven Area Chamber Yelton Manor Bed and Breakfast Victoria Resort Yale-south Haven South Haven School Board Karl Schmidt-Bohn Piston Maritime Museum Consumer Power Company Davenport College Nichols Charters Van Buren Int. School District South Haven School Board City of South Haven Lovejoy, Inc Clementine's Double "J" Molding, Inc. Re/Max South Haven Township Lakeshore Conv. & Vist. Bureau Am-Sign (Midwest Sign Grp) City of South Haven Do-It/PIC Coldwell Banker Assessment of the Importance of Small Business to Kalamazoo County's Economy and the Adequacy of Services to Nurture Small Business Formation October 1996 Table of Contents I. Executive Summary .......................................... Role of Small Business ........................................ Small Business in Kalamazoo County ............................... Current Small Business Assistance Efforts ............................ Recommendations ............................................ II. Introduction ............................................... 6 III. Small Business and Local Economic Development: National and Local Findings ..................................... 7 Importance to Economic Development .............................. 7 National Findings ....................................... 7 Local Findings ........................................ 10 Characteristics of Self-employed Individuals .......................... 20 National Findings ...................................... 20 Local Findings ........................................ 21 Local Area Small Business Survey ................................ 25 IV. Current Services Offered by Area Small Business Assistance Providers .......... Financial Assistance ......................................... Information, Counseling and Training .............................. Who Uses What Services ...................................... Coordination of Services ...................................... 1 1 2 3 4 30 30 31 37 38 V. Barriers and Opportunities ....................................... 40 Previous Studies ............................................ 40 Locally Identified Barriers ..................................... 41 What Could be Done? ........................................ 46 Identified Barriers .......................................... 48 VI. Conclusions and Recommendations ................................. 50 Recommendations ........................................... 50 APPENDIX A ................................................. 55 APPENDIX B .................................................. 56 Notes ....................................................... 57 Table Listing Table 1 Business Establishments, Percent of Total Establishments Employing Less Than 20 Workers ...................................... 11 Table 2 Employment Share of Establishments Employing Fewer than 20 Workers hi Kalamazoo County ..................................... 12 Table 3 Net Employment Change by Establishment Size As a Share of Total Employ ment Change, 1989-1992 ................................. 14 Table 4 Net Employment Growth of Establishments Employing Fewer Than 20 Workers by Industry .................................... 15 Table 5 Components of Employment change in Small Establishments Employing Fewer Than 20 Workers, 1989-1992 .......................... 16 Table 6 Components of the Change of the Number of Small Establishments, Employing Fewer Than 20 Workers .......................... 17 Table 7 Comparative Analysis of Wages Per Worker and Income Per Proprietor 1969, 1979, 1989, 1994 .................................. 19 Table 8 Demographic Characteristics of the Self-employed and Wage & Salary Workers in Kalamazoo County, 1990 ......................... 22 Table 9 Education Achievement of Self-employed and Wage & Salary Workers hi Kalamazoo County ................................... 23 Table 10 Personal Income of Self-employed and Wage & Salary Workers in Kalamazoo County ................................... 23 Table 11 Employment by Industry and Occupation in Kalamazoo County, 1990 .... 24 Table 12 General Characteristics of Survey Respondents ................... 25 Table 13 Economic Characteristics of Individuals Who Opened a Business in the Last Three Years .................................. 26 Table 14 Number of Surveyed Owners Who Were Unsuccessful Before ......... 27 Table 15 Education Levels of Small Business Owners ..................... 27 Table 16 Total Household Income in the Year that the Business Was Started ...... 28 Table 17 Employment Growth by Firm Size ........................... 28 Table 18 Employment Growth by Age of Firm ......................... 29 Table 19 Employment Growth by Performance of Firms ................... 29 Table 20 Private Loan Activity in Kalamazoo County, Capital Access Program and the U.S. Small Business Administration ..................... 30 Table 21 Available Services for Individuals Interested in Exploring Self-Employment Opportunities ............................. 32 Table 22 Services for Individuals who already own an existing business ......... 34 Table 23 Kalamazoo County Non-Profit Small Business Assistance Providers ...... 36 Table 24 Number and Percent of Businesses that Have Used the Area's Service Providers ................................. 37 Table 25 Major Obstacles and Minor Obstacles to Starting a Business ........... 43 Table 26 Major Obstacles Cited by Business in Operation < 3 years, > 3 years Table 27 Financing ........................................... 45 Table 28 Type of Financing by Income Level .......................... 46 Table 29 Ranking of Small Business Assistance Program ................... 47 Table 30 How Can Small Business Assistance Organizations be of Greater Assistance? ..................................... 48 Table 31 Three General Types of Microenterprise Loan Funds ............... 54 Chart 1 Kalamazoo County Small Business Delivery System ................ 39 111 44 Assessment of the Importance of Small Business to Kalamazoo County's Economy and the Adequacy of Services to Nurture Small Business Formation October, 1996 I. Executive Summary Role of Small Business Small businesses are a dynamic part of a community's economy. By most accounts, small establishments create a large share of a community's new jobs through startups and to a lesser extent through expansions. However, a large percentage of these businesses fail; half of the new startups are unlikely to survive past five years. Moreover, only a small percentage of establishments account for most of the employment growth. Small businesses succeed and fail across a wide range of industries, and there is virtually no way to predict the winners. What is predictable is that new small businesses will most surely fail if their owners do not do their homework beforehand. Regardless of the industry or potential markets, most successful entrepreneurs complete a business/marketing plan, secure adequate funding, and are willing to give their full commitment to the business. A community which offers a support structure that provides the basics building tools for new small businesses will, most likely, gain higher returns from its investment, than one which attempts the impossible task of picking winners or even identifying "growth" sectors. Small businesses play a positive role in economic development; however, recent research suggests that its job creation abilities may be overemphasized. The customer base for most small businesses is restricted to its local area, limiting their economic impact on the area's economy. The gains of one small business often come at the expense of existing area firms. Area customers may be better served and, equally important, the neighborhood of the new business may be enhanced, but the impact on the overall economy, on net, may be minimal. Most small businesses start small and stay small. Employment growth is not uniform across all establishments, but instead is concentrated among a small percentage of highly successful establishments. Small businesses, while offering a counter cyclical stabilizing force to local economies, are not the job generators that researchers had earlier reported. Recent research using better data and correcting for past mistakes suggests that in the long-run small 1 business's share of net new jobs is approximately in proportion to the total number of workers they employ. In addition, jobs at small businesses tend to have shorter durations and pay less than jobs at larger firms. At the same time, small business assistance can be an effective community development tool. A successful small business sector can virtually change the face of a neighborhood, turning abandoned, unsafe buildings into neighborhood meeting places. Small business development can bring economic hope, community leadership, and employment opportunities to individuals living in neighborhoods suffering from high unemployment. While it is unrealistic to believe small business development, by itself, can bring new life into a neighborhood, it is certainly a necessary element. Small Business in Kalamazoo County A comparison analysis of the performance of the county's small business sector, relative to similar metropolitan areas nationwide, suggests that the county's economic environment is slightly better than average in terms of small business growth. Small establishments employing fewer than twenty workers grew faster in the Kalamazoo-Battle Creek MS A than in a similar set of metropolitan areas, from 1989 to 1992. Employment gams due to births of small establishments in the Kalamazoo-Battle Creek MSA lagged behind that of the comparison group. On the other hand, employment growth due to expansion of existing establishments in the area was greater than the average for the comparison group. Small business owners in Kalamazoo County have the following characteristics: Self-employed workers are more likely to be white, male, married and a householder than are wage and salary workers. African-Americans make up 8.0 percent of the county's self-employed. Males account for 60.7 percent of the county's self-employed compared to 48.6 percent of wage and salary workers. 76.2 percent of the surveyed business owners reported previous experience in their business f s industry. 45.2 percent had previous experience as an owner or manager of another firm. 32.7 percent were laid off at least once by previous employers. 5.4 percent of the survey respondents revealed that they had been unsuccessful in starting a small business prior to their current operation. Surveyed small business owners achieved higher education levels than the wage and salary workers. Employment grew by 7.7 percent in the small businesses surveyed, compared to total employment increase of 4.2 percent in the Kalamazoo-Battle Creek MS A from 1993 to 1996. The top 5 percent of the surveyed firms ranked by employment growth accounted for over 100 percent of the surveyed firms' total employment growth. Current Small Business Assistance Efforts Kalamazoo County houses a wide selection of small business assistance providers, offering strong expertise in a variety of general and specialized fields. In addition, its banking community has shown a strong interest in facilitating the growth of business. Two potential limitations of the current system may exist, however: Since each of the service providers generates its own marketing/information brochures, there may exist a duplication hi mailings. It is not unusual for individuals to make three or four phone calls or visits before they reach the service provider that is right for their needs. The major obstacles facing small businesses in Kalamazoo County are identifying a customer base, finding acceptable financing, and dealing with personal stress. Identifying a customer base. Entrepreneurs tend to focus too much of their attention on their product or service and ;not enough on building their customer base. However, this barrier may run deeper than entrepreneurs simply disliking selling and drumming up business. It may also reflect the lack of proper homework in the preparation of a business plan. • Small business financing. Financing of small businesses is a problem for several reasons. First, it may stem again from a poorly prepared business plan that does not provide an adequate justification for why the business will succeed. Second, for many small businesses, the financing needs are so small that it is simply not economically feasible for a commercial bank to finance it because the returns will not even cover the fixed paper work costs. Finally, some entrepreneurs are unwilling to offer what banks believe is sufficient collateral for the loan. The biggest concern, in our view, is that low-income entrepreneurs who have done their homework and present a good argument for the success of their business may be denied financing due to the size of the request. • Personal Stress. Starting a small business is extremely stressful and lonely. The marketplace can be harsh and demands a tough skin. A day of "no thank you" can shake the confidence of the most self-assertive individual. Recommendations Based upon our research we offer the following recommendations to improve the current delivery of area small business assistance programs and to enhance the ability of entrepreneurs to succeed. • Strengthen marketing efforts of existing programs. Our research suggests that the county's existing small business assistance programs could do a better job in advertising/marketing their services. We suggest that the following activities be considered: • A monthly or quarterly bulletin that would announce all of the scheduled seminars and services offered by the individual organizations. • Develop a centralized business service information networkthat allows multiple entry points by electronically linking the area's service providers. The center would not necessarily be an independent office or have a staff. Instead, it could be a dedicated phone line with a recorded message briefly describing available services and transferring area service organizations. Promote the area's small business assistance services and small business opportunities, in general, through a publicity program. Establish a microenterprise loan program. Research suggests that microenterprise loan programs promote entrepreneurship, self-employment, and small-scale business creation among individuals who lack access to credit via the formal banking system. In addition, by facilitating entrepreneurship they can help create needed role models in distressed neighborhoods. We do not recommend, however, that the program be solely restricted to minority groups or entrepreneurs in distressed neighborhoods because we fear it would be stigmatizing. Instead, we suggest that small business assistance providers be given the financial support to conduct a special outreach effort to minorities and individuals living in distressed neighborhoods. It is important that any microenterprise loan fund program contain a strong education and training component. Finally, the cost structure of microenterprise funds suggests that financial selfsufficiency cannot be attained without either a sizeable capital endowment or operating subsidies that could be tied to operating performance. We suggest that public subsidies for a microenterprise loan program are warranted because of the potential community development benefits that would result. When we started this research effort, we set out to determine if market failures and organizational deficiencies of the small business assistance organizations exist. We found that Kalamazoo County offers a good environment for individuals looking to start their own business. Starting a new business will never be an easy task and the burden of its success rests firmly on the shoulders of the entrepreneur. Nevertheless, Kalamazoo County offers a wide selection of small business assistance services, and their impact is partially reflected by the county's better-than-average performance relative to similar metropolitan areas. We do not have a small business problem in Kalamazoo County. Instead, small business development offers an opportunity. By encouraging and assisting entrepreneurs and small businesses in distressed neighborhoods, we could make a positive impact on the county's economy as a whole, and even more so on the neighborhoods that need it the most. II. Introduction "Those economies that provide the proper environment for [entrepreneurial firms] to appear and grow flourish; those that fail to provide such an environment languish." David Birch1 "But, development planners and policy makers who are betting mainly on achieving local or regional economic growth and development by targeting incentives, subsidies, variances, and other policies to the small firms are going to lose their bets." Bennett Harrison2 The health and performance of Kalamazoo County's small business sector are important to the well-being of its economy and to the vitality of its neighborhoods. Our nation's history abounds with instances where the ingenuity of entrepreneurs launched entire industries, creating thousands of jobs and transforming their communities from sleepy villages to robust urban centers. Detroit was the center of an entrepreneur-driven auto industry during the first thirty years of the century, while the San Francisco-San Jose and the Boston areas are the centers of an entrepreneur-propelled computer industry. Community leaders in Kalamazoo County have long recognized the importance of small business in contributing to the growth of the region and enhancing the economic opportunities of local residents. The county houses several organizations that offer small business assistance and its banking community has been active in small business financing. The Kalamazoo Foundation has played a supporting role in improving the county's environment for small businesses by offering to assist the funding of several development efforts. However, for various reasons, these projects were never carried through. Recently, the Foundation hosted several meetings with representatives from area governments, financial institutions, and economic development organizations. As a result of these meetings, it was decided that a study of the needs of small businesses, an inventory of the various services available, and a perspective on the importance of small business in Kalamazoo County would be beneficial in guiding the future course of the community's efforts. The purpose of this report is to offer a better understanding of 1) the importance of small business to the Kalamazoo County economy, 2) the process of small business formation, and 3) the current system of services available to entrepreneurs. Finally, this report attempts to identify gaps in the current efforts in providing a nurturing climate for small business. In the following section, we review national research on the role of small business in economic development. We also offer a comparative analysis of Kalamazoo County with 23 other metropolitan areas of similar size and industrial composition. Finally, we offer a profile of the area's self-employed. In Section IV, we present an inventory of current services offered by the area small business assistance organizations. In Section V, we identify the strengths and weaknesses of Kalamazoo County regarding small businesses and entrepreneurs. Finally, in Section VI, we submit our conclusions and recommendations. in. Small Business and Local Economic Development: National and Local Findings Importance to Economic Development National Findings During the past two decades, analysts have credited small businesses with creating most of the nation's new jobs. David Birch, in a much circulated working paper during the late 1970s and in his book, Job Creation in America, estimated that small firms employing fewer than twenty workers created 88 percent of all net new jobs from 1981 to 1985.3 This finding portrayed small businesses as super job-creating machines, capable of generating several times as many jobs as its share of total employment. Birch's conclusions prompted many economic developers to re-examine the role of small business in the economic vitality of local economies. Since Birch first reported his findings, researchers have closely scrutinized the role of small business in creating jobs. Recent studies have questioned the magnitude of the original estimates. For example, researchers at the Brookings Institution, after refining Birch's database, found that the contribution of small business to total job creation was only in proportion to the total number of workers they employ around 28 percent of firms with less than 100 employees.4 Current research, based on a Census database of manufacturing establishments, finds that large plants account for a proportionately larger share of new manufacturing jobs than what Birch found. Establishments employing 100 or more workers accounted for two-thirds of the jobs created. However, when all industries are considered, Census-based estimates are more in line with Birch's original estimates. As argued in a recent study of small business growth, interpretation of the findings can be misleading because firms move between size classifications as their business responds to temporary economic phenomenon. 5 Over the long-run, the contribution of small business to net job growth most likely is not much more than its employment share. While the extent to which small business contributes to overall employment remains controversial, researchers generally agree on several characteristics of the job creation process with respect to small businesses. First, there is considerable churning within the small business sector. A proportionately large number of jobs are created from the opening of small businesses. At the same time, a proportionately large number of jobs are lost as many of these businesses go out of business. The large volume of activity among small businesses can be seen by looking at the gross flows of jobs. Gross flows refer to the four components of net employment change: the creation of jobs from the opening of new establishments and the expansion of existing establishments, and the destruction of jobs from the closing of businesses and the contraction of existing establishments. Adding together these four components yields the net number of jobs created, and dividing by the employment level in the base year expresses the change in percentage terms. By looking at the gross flows at the national level, it is apparent that establishments of firms with twenty employees or less create significantly more jobs than their share of total employment, both from openings and expansions. Between 1989 and 1991, establishments affiliated with firms of twenty employees or less accounted for 34 percent of the total jobs created from births and 56 percent of the new jobs generated from expansions. At the same time, establishments in this size category also account for proportionately more job losses, 34 percent of total jobs from deaths and 23 percent of total jobs lost from contractions. Therefore, the small business sector, while creating a considerable number of new jobs, is quite volatile, with a high degree of job turnover. Research indicates that only 50 percent of all new firms survive their fifth birthday.6 Second, research suggests that births and expansions of businesses, hi all size classifications, are key to regional employment growth. This statement may seem self-evident, but the issue here is whether the difference between a fast-growing region and a slow-growing region is due to higher job creation or lower job destruction. Analysts, starting with Birch, have found that the rate of job destruction is fairly uniform across regions, whereas the rate of job creation varies proportionately with net employment change. That is, what makes one region grow faster than another is its high rate of job creation, not its inordinately low rate of job destruction. Birch concluded that "virtually all of the variations in the growth from one place to another derive from differences in the rate at which lost jobs are replaced, and that replacements originate in the formation of new firms and the growth of existing firms. "7 These findings were supported by a study that examined the metal working, machinery, electronic component, and motor vehicle industries from 1971 to 1979. 8 Moreover, a study of metropolitan employment growth comes to a similar conclusion: The largest, most immediate component of change in local labor demand has been variation in the openings of new firms, rather than in the closings, expansions, or contractions. This stands in sharp contrast to the popular impression that regions decline primarily as a result of closings hi declining industries, and stands as a warning to policy makers who focus primarily on the special requests of declining industries at the expense of appropriate general economic policies. 9 While contributing significantly to job growth, small businesses do not contribute as much as large firms to regional economic development. The distinction made here is the ability of small business to stimulate additional growth in a region, in addition to generating jobs internal to their business. Export base industries stimulate local economic growth by selling products to markets outside their immediate area, thus bringing additional dollars into the community which are then circulated through local businesses. The primary export-base industry is manufacturing, although some services, such as health and business services, are selling increasingly to outside markets. Creation of an additional job in export-base businesses 8 can do much more to stimulate an economy than an additional job in nonexport-base industries. Industries not included in the export-base sector, such as services and retail stores, also contribute to a community's economic base by providing the businesses within which the outside dollars are circulated. Without a strong retail and service-sector base, these dollars would flow outside the region. Furthermore, these nonexport-base industries enhance a region's amenities, which in turn makes it easier to attract and retain businesses, particularly those hiring professionals. Small businesses are not as prevalent in the export-base sector as they are hi the nonexport base sector. Small businesses with fewer than twenty employees, while comprising 63 percent of all manufacturing firms, account for only 7 percent of that industry's employment. Small businesses' share of manufacturing workers is well below the 20 percent share for all industries nationwide. In contrast, establishments affiliated with firms of 500 or more employees account for 62 percent of manufacturing employment. On the other hand, small businesses with fewer than twenty workers account for 24 percent of employment hi the retail sector, which does not typically export goods or services outside the local community. Third, researchers have found that small businesses, in general, have a counter cyclical stabilizing influence on their local economies. Researchers, using a longitudinal business database of the Cleveland area which allowed the tracking of employment change among individual firms, found that employment in small firms grew faster than larger firms during recessions and had a smaller share of the loss in employment during the recession. 10 These findings were replicated by other researchers in their examination of the Milwaukee metropolitan area. During the 1979-83 recessionary period, researchers found that only establishments with fewer than 20 employees created a net addition to employment in the area. In contrast, during the economic expansion between 1983 to 1987, establishments of all sizes including those with over 500 workers experienced a net gain in employment, and the largest absolute number of jobs was added by establishments with between 100 and 249 employees. 11 The fourth, generally accepted characteristic of job creation is that employment growth among small firms is limited to a small percentage of firms. A researcher at the Dunn & Bradstreet Corporation found that among the 245,000 U.S. businesses that started up in 1985, the 735 fastest growing firms, or just 0.3 percent of all firms, accounted for 75 percent of the employment gains made by 1988. 12 Moreover, a study, which pooled data from two major surveys of firms between the ages of one to six years in Minnesota and Pennsylvania, found that in both states a small proportion of new firms were responsible for the major proportion of increases in jobs, sales and out-of-state exports. In both the Minnesota and Pennsylvania surveys, about 25 percent of new firms provided 75 percent of the jobs, 80 percent of sales, and 90 percent of the out-of-state exports. 13 In addition, high-growth new firms were found in all industries, except consumer services. Fifth, most new businesses are started by established residents of the community. In the Minnesota and Pennsylvania surveys, not one of the surveys' combined 2,653 respondents revealed that he or she had moved to start a new firm. It was also found in the same study that the major factors associated with higher regional birth rates were the presence of existing businesses, adults 25 to 45 years old, and adults with education attainment appropriate for the industry. Sixth, self-employment provides only a modest opportunity for the unemployed. Less than one in ten of the respondents to the two surveys mentioned above said they had been unemployed before starting a business. On the other hand, in an evaluation of a discontinued pilot small business initiative program in Ohio directed toward displaced workers, researchers found evidence to the contrary. The program was successful in creating and maintaining a significant number of businesses, suggesting that it offered a viable employment generation option for some unemployed individuals. 14 Of the displaced workers who participated hi the program, 44 percent had started a business when surveyed two and a half years later. Of these businesses, 77 percent were still operating. However, of the operating businesses, 41 percent employed no one beyond the original program's participant and 29 percent had only one employee in addition to the program's participants. Only two of the businesses employed more than ten individuals. Seventh, Small businesses offer lower compensation than larger firms. One researcher found that after controlling for industry, age and other factors, small businesses pay lower wages, offer fewer benefits, and are less stable than larger firms. However, at the same time, small business employees feel that their jobs are more creative and interesting than in medium and large establishments and report significantly higher levels of job satisfaction. 15 In 1990, the Industrial Technology Institute (ITI) in Ann Arbor Michigan released a major study that suggested that small manufacturers, in part, pay lower compensation to their workers because many are pursuing a dangerous low-cost strategy. Growth through underselling the competition is an excellent short-term strategy; nevertheless, it allows little resources for these companies to use to remain innovative or to keep current with new trends. ITI researchers worried that too many small- and medium-sized firms were trying to keep their costs low by cutting back on worker training and were not exploring new technologies. 16 To conclude, the small business sector is highly active and volatile, creating a substantial number of new jobs but also destroying large number of jobs. Only a small percentage of the many startups account for most of the jobs created by the small-business sector. Jobs in small establishments pay less, offer fewer benefits, and are less stable, but appear to offer a high degree of job satisfaction. Also, small business owners are established residents of their community, and their business commitment enhances their community involvement and commitment. Local Findings Available statistics in the West Michigan area mirror national findings. In Kalamazoo County, 83.7 percent of all business establishments employed fewer than twenty workers in 1993. As shown in Table 1, the concentration of small business establishments varies among 10 industries and at different times during the business cycle. Small establishments, employing fewer than twenty workers, account for 96.7 percent of the county's agricultural services, construction and for all of its non-classifiable establishments. In addition, employment change Table 1 Business Establishments Percent of Total Establishments Employing Less Than 20 Workers 1979 1983 1989 1991 1993 97.1% 95.6% 97.2% 95.9% 96.7% 100.0% 100.0% 100.0% 80.0% 87.5% Construction 92.0% 93.0% 90.0% 92.8% 93.1% Manufacturing 57.6% 63.0% 59.8% 60.5% 58.5% Trans. & Public Utilities 74.3% 79.7% 80.1% 79.4% 75.5% Wholesale 79.9% 84.3% 81.2% 81.5% 81.5% Retail 82.4% 83.7% 81.3% 81.4% 80.5% Finance 92.2% 91.4% 87.3% 87.6% 88.9% Services 89.8% 89.4% 86.8% 86.2% 86.3% Non-classifiable 99.4% 100.0% 96.8% 97.0% 100.0% Total 84.8% 86.3% 83.7% 83.9% 83.7% Agriculture Mining WE Upiohn Institute for Employment Research Source: U.S. Dept. of Commerce County Business Patterns. Excludes railroad workers and self-employed. 11 in the county's small establishments is counter cyclical. In 1979, small establishments accounted for 84.8 percent of all establishments. At the end of the 1982-83 recession, they represented 86.3 percent of the county's total establishments. In 1989, their share of the county's total number of establishments fell to 83.7 percent, rose slightly to 83.9 percent in 1991, and shrank back down to 83.7 in 1993. In addition, the small business's share of the county's total employment has remained fairly constant while still showing counter cyclical tendencies. As show in Table 2, in 1979 at a business cycle peak, small establishments employ ing fewer than twenty workers accounted for 23.5 percent of the county's total private employment. In 1983, just after the 1981-82 recession, small establishments' share of total private employment rose to 27.4 percent. Their share dropped slightly by 1989, the next business cycle peak, and stood at 27.1 percent in 1993. Table 2 Employment Share of Establishments Employing Fewer than 20 Workers in Kalamazoo County Year Number Percent of Total Private Employment* 1979 1983 1989 1993 19,520 21,466 25,516 27,415 23.5 27.4 26.1 27.1 *Excludes railroad workers and self-employed. Source: U.S. Dept. of Commerce County Business Patterns WE Upiohn Institute for Employment Research While small establishments' share of all establishments in Kalamazoo County has changed little over the past 15 years, this ratio begs more questions than it answers. Does the percentage stay fairly constant because small business startups and expansions match small business deaths and contractions? Is there movement between employment-size categories so that small establishments are growing out of the small-establishment grouping at the same pace as larger establishments are shrinking, thus keeping the percentage the same? Finally, this 12 statistic does not indicate anything about Kalamazoo County's performance compared to similar areas. To explore these issues we used a recently released data series tabulated by the U.S. Census Bureau that allows the tracking of employment growth by business establishments of different firm size groups from 1989 to 1992 in all of the nation's metropolitan areas. Since an area's growth rate depends, in large part, on its industrial structure, population size, and proximity to larger MS As, we selected metropolitan areas having the following criteria to be included in a comparison group. To be included, the metropolitan area: Had to have a similar-sized manufacturing base. In the Kalamazoo-Battle Creek MSA, manufacturing employment represented 28.1 percent of the area's total private employment in 1992. To be included in the comparison group, the area's manufacturers had to account for at least 18.0 percent, but no more than 38.1 percent of the area's total employment. Had to be of similar employment size. In 1992, private industry employed 165,690 individuals in the Kalamazoo-Battle Creek MSA. To be included in the sample, private industries in the comparison metropolitan areas had to employ no more 205,690 and no fewer than 115,690 workers. Could not be included in a larger metropolitan area. Metropolitan areas that are located next to a major city can benefit from positive spillover effects of the core city's business activities. The selected metropolitan areas are listed in Appendix A. The time period of the analysis is, unfortunately, restricted to 1989 to 1992 due to data limitation. During this period, the national economy descended from a business peak to a recessionary low. Therefore, one would expect that a larger share of the employment growth during this period would have occurred in small establishments than would have happened during an expansionary period. Indeed, during this time period, establishments employing fewer than twenty workers in 1989 accounted for 278 percent of all jobs generated in the Kalamazoo-Battle Creek MSA (Table 3). Establishments that employed a greater number of workers, on average, lost employment during the same time period. In comparison to the selected metropolitan areas, small establishments in the Kalamazoo-Battle Creek metropolitan area accounted for less of the area's overall growth than average because, in part, the area's larger establishments that employed fewer than 500 workers did not perform as poorly as in the comparison areas. Table 4 offers an industry comparison of the employment growth in small establishments in the Kalamazoo-Battle Creek MSA relative to the average growth witnessed in similar metropolitan areas. Overall, small establishments in the local area out-performed those in similar metropolitan areas, growing by 43.5 percent compared to 39.9 percent. Small 13 establishments in the area's large services sector, which represented 38.1 percent of total private employment in small establishments, clearly out-performed those in the 23 other comparison metropolitan areas. Meanwhile, small establishments in the area's goodsproducing industries of construction and manufacturing did not grow as fast as their counterparts in the other metropolitan areas,, I Table 3 Net Employment Change by Establishment Size As a Share of Total Employment Change, 1989-1992 <20 20-99 100-499 500+ Kalamazoo-Battle Creek, MI 278.0 -86.7 -42.2 •49.1 Average 316.6 -131.9 -75.8 -8.9 Metropolitan Areas that experienced positive growth: 71.1 Appleton-Oshkosh-Neenah, WI 57.6 Augusta-Aiken, GA-SC 115.2 Beaumont-Port Arthur, TX 99.5 Boise City, ID 1086.3 Chattanooga, TN-GA 164.6 Davenport-Moline-Rock Island, IA-IL 142.5 El Paso, TX 222.5 Evansville-Henderson, IN-KY 120.1 Huntsville, AL 149.7 Johnson City-Kingsport-Bristol, TN-VA 120.9 Lansing-East Lansing, MI 262.5 Lexington, KY 194.2 Peoria-Pekin, IL 199.8 Rockford, IL 923.3 Saginaw Bay City-Midland, MI -16.9 -15.1 -22.0 -10.2 -322.5 -54.9 -45.4 -74.2 -37.5 -47.8 -49.1 -91.0 -61.0 -63.9 -380.8 8.3 -14.6 -6.6 0.0 -389.5 -10.8 -24.5 -33.3 -15.4 -20.2 -19.9 -98.9 3.6 -55.4 -282.0 37.5 72.0 13.5 0.0 -274.4 1.1 27.4 -15.0 32.8 18.3 48.0 27.4 -36.8 19.5 -160.5 Source: U.S. Census - special tabulation. WE Uoiohn Institute for Employment Research 14 Table 4 Net Employment Growth of Establishments Employing Fewer Than 20 Workers By Industry 1989 Employment Net Growth TOTAL Kalamazoo-Battle Creek MSA Metropolitan average CONSTRUCTION Kalamazoo-Battle Creek MSA Metropolitan average DURABLE GOODS Kalamazoo-Battle Creek MSA Metropolitan average NON DURABLE GOODS Kalamazoo-Battle Creek MSA Metropolitan average TRANSPORTATION Kalamazoo-Battle Creek MSA Metropolitan average WHOLESALE Kalamazoo-Battle Creek MSA Metropolitan average RETAIL Kalamazoo-Battle Creek MSA Metropolitan average FIRE Kalamazoo-Battle Creek MSA Metropolitan average SERVICES Kalamazoo-Battle Creek MSA Metropolitan average Growth as a Percent of 1989 Employment 30,124 28,098 13,109 11,224 43.5% 39.9% 2,868 3,514 412 659 14.4% 18.8% 1,677 1,379 632 738 37.7% 53.5% 1,006 748 456 715 45.3% 95.6% 884 922 491 531 55.5% 57.5% 1,886 2,305 550 447 29.2% 19.4% 7,847 7,201 2,235 2,490 28.5% 34.6% 1,657 1,676 587 758 35.4% 45.2% 11,474 11,098 7,763 5,270 67.7% 47.5% Source: U.S. Census - special tabulation WE Upjohn Institute for Employment Research 15 Net employment growth can be broken down into four components: births, expansions, contractions and deaths. As shown in Table 5, a better-than-average expansion growth of small establishments accounted for the Kalamazoo-Battle Creek MSA's better-than-average performance during the 1989-1992 period. Employment increased 35.6 percent among small establishments in the Kalamazoo-Battle Creek area due to expansions, compared to an average 30.1 percent in the comparison group. On the other hand, employment growth due to births of small establishments in Kalamazoo-Battle Creek MS A was below average during the period, 37.4 percent to 41.7 percent. Table 5 Components of Employment Change in Small Establishments Employing Fewer Than 20 Workers, 1989-1992 (Percent of 1989 Employment) All Industries Births Deaths Expansions Contractions Net Kalamazoo-Battle Creek, MI Metropolitan Average 37.4 41.7 -17.0 35.6 30.1 -12.5 -13.2 43.5 39.9 -18.7 Source: U.S. Census Special Tabulation WE Upjohn Institute for Employment Research In regard to employment loss due to deaths and contractions, Kalamazoo-Battle Creek MSA's performance was slightly better than average. Still, as found hi previous national research, employment loss due to deaths and contractions was fairly uniform across metropolitan areas. Unfortunately, data limitations do not allow an industrial analysis of the employment change in small establishments during the 1989-to-1992 period. However, we are able to examine the change hi the number of establishments according to the movements in their employment levels as shown in Table 6. For example, the percentage growth in the number of establishments in the Kalamazoo-Battle Creek MSA due to births was 33.1 percent, which was only slightly lower than the comparison group's average of 33.4 percent. In contrast, the spread between the local area and the comparison group in terms of employment growth due to births was larger, a difference of 4.3 percent. The same is true for the number of establishments that expanded during the period. The percentage increase in the number of establishments that experienced employment growth in the local area was only 0.6 percent higher than average, while in terms of employment growth there was a 5.5 percent difference. 16 Table 6 Components of the Change of the Number of Small Establishments, Employing Fewer than 20 Workers (Percent of 1989 Establishments) Births Deaths Expansions Contractions Change hi Est. Kalamazoo-Battle Creek, MI Metropolitan Average 33.1 33.4 24.6 26.3 31.0 30.4 22.7 22.2 8.5 7.1 16.8 15.3 Agricultural Services Metropolitan Average 37.5 40.5 21.7 24.8 35.8 35.9 17.5 18.9 15.8 15.7 34.1 32.7 Mining Metropolitan Average 18.2 25.5 9.1 36.7 63.6 26.6 18.2 20.0 9.1 -11.2 54.5 -4.6 Construction Metropolitan Average 37.2 33.4 22.5 29.4 30.4 29.9 25.8 24.3 14.7 4.0 19.3 9.6 Durables Manufacturing Metropolitan Average 26.4 31.2 22.8 23.2 32.3 33.1 32.3 29.3 3.5 8.1 3.6 11.8 Nondurables Manufacturing Metropolitan Average 18.7 36.0 22.7 26.2 34.7 32.8 22.0 24.3 -4.0 9.8 8.7 18.3 Transportation, Utilities Metropolitan Average 46.7 44.8 30.5 33.2 39.5 30.2 16.8 20.5 16.2 11.6 38.9 21.3 Wholesale Trade Metropolitan ^Average 30.2 30.2 20.2 24.3 30.8 31.7 26.2 24.8 10.0 5.9 14.6 12.8 Retail Trade Metropolitan Average 31.8 33.9 27.9 30.3 30.4 29.5 24.6 23.1 3.9 3.7 9.7 10.0 Finance, Insurance, Real Estate Metropolitan Average 35.4 39.3 18.8 23.4 29.9 26.5 19.3 18.9 16.6 15.9 27.2 23.5 Services Metropolitan Average 31.5 29.2 19.2 20.8 32.6 32.2 22.5 21.6 12.2 8.3 22.4 19.0 Growing Declining Source: U.S. Census Special Tabulation. WE Upjohn Institute for Employment Research 17 These findings support national research which suggests that employment growth among small establishments is not uniform but instead occurs in a small subset of establishments. If employment growth was uniform among all establishments, the percent increase in the number of establishments would match that of employment. The local area's change in establishments due to deaths or contractions was near the average of the comparison group, although a lower percentage of the area's small establishments died during the period. Overall, the percent change in the number of small establishments in the local area, 8.5 percent, was higher than the 7.1 percent average increase for the comparison metropolitan areas. In addition, the net growth in establishments locally that experienced employment growth (birth and expansions minus deaths and contractions) was 16.8 percent compared to 15.3 percent in the comparison group. The percent change in the number of establishments in Kalamazoo County by the four components of employment growth and by major industrial groupings is shown in Table 6. In contrast with the average of the comparison group: In manufacturing, the birth rate of small establishments in the Kalamazoo-Battle Creek MS A is lower than for the comparison group. However, it is impossible to determine if this is because the area is less attractive to entrepreneurs or because the area's industry mix of pharmaceuticals, cereal, paper and auto suppliers is not conducive to small business startups due to high capital requirements. The death rate among existing small establishments in the local area is lower than the average across all industries. The growth in the number of establishments in the local area that witnessed employment expansions or contractions was slightly higher-than-average or nearaverage across most industries. This data base does not allow for calculating the percentage of the area's small establishments responsible for the employment growth. However, in an earlier study of manufacturing establishments in the West Michigan area, Upjohn Institute researchers found that only 2.3 percent of the region's manufacturing establishments that employed fewer than 50 workers in 1979, employed 100 or more workers in 1989. In comparison, 67.6 percent of the region's 1979 small establishments continued to employ fewer than 50 workers in 1989, and 24.3 percent either closed or moved by 1989. 17 We also examined trends in the number and income of proprietorships in Kalamazoo County relative to the comparison areas, as well as for all the metropolitan areas in the state outside of Detroit. As shown in Table 7, during the 20-year period, 1969 to 1989, proprietor income grew at a slower pace than wage income in Kalamazoo County, in the comparison metropolitan areas, and in the state's metropolitan areas outside of Detroit. In Kalamazoo 18 TABLE 7 Comparative Analysis of Wages Per Worker and Income Per Proprietor 1969, 1979, 1989, 1994 1969 1979 1989 1994 $7,516 $10,975 $14,499 $18,061 9.6% 4.0% 69-79 3.9% 9.8% 4.7% 79-89 2.8% 12.7% 6.7% 89-94 4.5% 13.5% 7.5% Proprietor income per proprietor/Comparison Group Proprietor income per proprietor/Michigan 111.5% 99.2% 91.1% 98.1% 87.8% 110.1% 91.8% 109.7% Wage earnings per worker $7,081 $13,856 $23,014 $26,357 69-79 6.9% 79-89 5.2% 89-94 2.8% $6,739 $12,053 $16,515 $19,676 Avg. annual growth in Proprietor income Proprietors/Wage & Salary workers Proprietors/Population 10.5% 4.1% 69-79 6.0% 11.3% 5.3% 79-89 3.2% 13.8% 6.7% 89-94 3.6% 15.1% 7.4% Wage earnings per worker $6,425 $12,795 $20,607 $24,479 69-79 7.1% 79-89 4.9% 89-94 3.5% $7,577 $11,190 $13,166 $16,459 9.5% 3.8% 69-79 4.0% 9.3% 4.3% 79-89 1.6% 12.4% 6.1% 89-94 4.6% 13.5% 6.9% $7,418 $14,854 $23,220 $27,597 69-79 7.2% 79-89 4.6% 89-94 3.5% Kalamazoo County Proprietor income per proprietor Avg. annual growth in Proprietor income Proprietors/Wage & Salary workers Proprietors/Population Avg. annual growth in wage earnings Comparison Group Proprietor income per proprietor Avg. annual growth in wage earnings Michigan Cities Proprietor income per proprietor Avg. annual growth in Proprietor income Proprietors/Wage & Salary workers Proprietors/Population Wage earnings per worker Avg. annual growth in wage earnings Source: Bureau of Economic Analysis, REIS. WE Uoiohn Institute for Employment Research County, proprietor income grew at an annual rate of only 3.9 percent compared to 6.9 percent for wage earners during the 1970s and at a lesser 2.8 percent pace compared to a 5.2 percent rate for wage earners in the 1980s. During the most recent 1989-to-1994 period, on the other hand, proprietor income grew at a faster pace than wage and salary earners in Kalamazoo 19 County and the two comparison groups. In fact, proprietor income grew at a higher pace in Kalamazoo County during the latest five-year period than in the two comparison groups, on average. Finally, the ratio of the number of proprietors per wage and salary worker has been growing in the county, as well as in the comparison groups. In summary, our comparison analysis of the Kalamazoo County area indicates that the health and performance of its small business sector are at least no worse than the average for similar metropolitan areas. This is not the same as concluding that its performance could not be improved. Still, past trends suggest that the county's small business sector has performed as well as can be expected given its size, industrial composition, and location relative to larger metropolitan areas. Characteristics of Self-employed Individuals National Findings Several researchers have developed profiles of individuals who start new firms. One found that members of new firm startup teams are between 25 to 40 years old, have substantial industry experience, but are starting a business for the first time. 18 In a 1989 study, researchers reported additional key characteristics of entrepreneurs: 19 The likelihood of becoming an entrepreneur is seemingly independent of age and work experience. The traditional job-shopping model where younger workers are more likely to take employment risks than older workers does not apply. The probability of an entrepreneur returning to wage or salary employment decreases with duration. Approximately 10 percent leave self-employment during the first year and 50 percent during the first seven years. The percentage of the workforce that is self-employed increases until around 40 years of age and then remains steady. All things equal, men with greater assets are more likely to become self-employed than men with fewer financial resources, suggesting the existence of a possible financial constraint. At the same time, low-wage workers, unemployed workers, and workers who have changed jobs frequently, are more likely to be self-employed. Men, who believe that their future depends largely on their own actions, have a greater probability of becoming self-employed. Unfortunately, comparable data are not available for women or minorities. More recent research published in January of this year, suggests that some trends have changed since the 1989 study. 20 First, the ratio of self-employed individuals to total 20 employment was found to increase with age. The study found that only 3.1 percent of all workers between the ages of 20 and 24 were self-employed, compared to 14.2 percent of all workers between the ages 55 and 64 and to 26.0 percent of all workers 65 years and older. In total, 10.2 percent of all male workers and 6.9 percent of all female workers were self-employed in 1994. The study attributes this trend to two factors: the development of a "second career" after retirement and that in the 1950s when today's older workers entered the labor market, self-employment opportunities were more plentiful. In 1950, self-employed workers represented 12.0 percent of all nonagricultural workers, compared to 7.5 percent hi 1994. Finally, the report found that relative to wage and salary workers the self-employed are more likely to work part-time, suggesting that self-employment may be a "moonlighting activity" to some and supplemental household income to others. Local Findings We uncovered similar trends in our examination of 1990 U.S. Census Public Use Microdata Sample (PUMS) data for Kalamazoo County. The PUMS database allows the opportunity of examining the individual census records of 5 percent of the county's population including records on 150 self-employed workers. Although the sample is small, it still shows that the county's self-employed individuals are typically better educated, earn more, and are older than wage and salary workers. First, as shown hi Table 8, a much higher percentage of self-employed workers are older than 65 years of age than are wage and salary workers, 9.3 percent compared to 4.7 percent. The same is true for workers between the ages of 45 and 64 and, to a lesser extent, between 30 and 44 years of age. Workers, who are less than 30 years of age account for only 16.7 percent of the self-employed group but 46.2 percent of wage and salary workers. According to the 1990 PUMS data, self-employed workers are more likely to be a white, male, and married householders than are wage and salary workers. Eight percent of the county's self-employed are black compared to 10.9 percent of the county's wage and salary workers. Finally, 60.7 percent of the county's self-employed are males compared to 48.6 percent of wage and salary workers. As shown on Table 9, self-employed workers are more likely to be better educated than wage and salary workers. In fact, 25.2 percent of the county's self-employed have graduate degrees compared to only 9.7 percent of the county's wage and salary workers. On the other hand, the percentage of the county's self-employed who did not complete high school is identical to the percentage of wage and salary workers who did not finish. Not surprisingly, given that self-employed workers are better educated than wage and salary workers, mean income for self-employed individuals, $17,096, is 3.2 percent greater than the mean for wage and salary workers, $16,568. These income measures, shown in Table 10, exclude all non-work related income. 21 Table 8 Demographic Characteristics of the Self-employed and Wage & Salary Workers in Kalamazoo County 1990 Self-employed Wage & Salary Workers Age: Average Age: <30: 30-44 45-64 >64 43.8 16.7% 38.7% 35.3% 9.3% 34.7 46.2% 30.0% 19.3% 4.7% Family: Householder Spouse Son/Daughter Other 57.3% 23.3% 3.3% 16.0% 47.3% 18.6% 8.6% 25.6% Marital Status: Married Divorce/separated Never married 51.3% 14.7% 16.0% 40.6% 12.2% 44.8% White Black Other 91.3% 8.0% 0.7% 85.8% 10.9% 3.2% Gender: Male Women 60.7% 39.3% 48.6% 51.4% Race: Source: U.S. Census PUMS Files WE Upjohn Institute for Employment Research 22 Table 9 Education Achievement of Self-employed and Wage & Salary Workers in Kalamazoo County 1990 No High School High School Only Some College Associate Degree Bachelors Graduate Degree Self-employed Wage & Salary Workers 13.3% 16.0% 18.0% 4.0% 23.3% 25.3% 13.7% 22.1% 33.4% 7.3% 13.9% 9.7% Source: U.S. Census PUMS Files. WE Upjohn Institute for Employment Research Table 10 Personal Income of Self-employed and Wage & Salary Workers in Kalamazoo County 1989 Earnings Less than $15,000 $15,001 - 35,000 $35,001 - 50,000 $50,001 - 75,000 $75,001 -150,000 More than $150,000 Mean Income Self-employed wage & Salary Workers 56.8% 21.6% 2.3% 3.4% 6.8% 0.0% 59.0% 29.7% 7.6% 2.4% 0.9% 0.3% $17,096 $16,568 Source: U.S Census PUMS. WE Upjohn Institute for Employment Research _____———.————————————————— 23 Finally, as expected, a higher percentage of the self-employed are in professional services and medical occupations than wage and salary workers in general (Table 11). At the same time, self-employed workers are under-represented in manufacturing. Table 11 Employment by Industry and Occupation in Kalamazoo County 1990 Occupation Industry Selfemployed 16.0% Wage& Salary 10.2% 26.7% 7.0% 0.7% 3.6% 14.7% 15.0% 3.3% 13.6% Service 17.3% 20.9% Farming 2.7% 2.1% 5.6% Mechanics and Repair 1 .3% 2.6% 6.7% 4.6% Construction Trades 9.3% 2.4% Personal Services 5.3% 3.2% Precision Production 2.0% 3.8% Entertainment 0.7% 2.1% Machine Operators, Assemblers 1 .3% 9.7% Medical 12.7% 9.0% Transp. and Material Moving 4.7% 9.0% Other Professional Services 16.0% 6.3% Family Child Care 12.7% 0.4% Selfemployed 4.7% Wage& Salary 2.1% 0.0% 0.0% Professional Specialty 10.7% 3.9% Technician Manufacturing 4.7% 24.2% Transportation 2.0% 3.9% Administrative Support Wholesale 4.0% 3.7% 14.7% 30.8% Finance, Insurance, Real Estate 5.3% Bus. & Repair: Agriculture Mining Construction Retail Exec., Admin., & Mgt. Sales Source- US Census PUMS Files WE Upjohn Institute for Employment Research 24 Local Area Small Business Survey In order to obtain a more complete picture of the current condition of the small business sector in Kalamazoo County, we mailed surveys to 1,756 small businesses in the county. The mailing list was developed using the following sources: • • • 7996 Kalamazoo County Business Directory21 County D.B.A. filing for the past two years New business listings reported in various local business publications. After a second mailing, we received 763 usable returns for a very strong response rate of 43 percent. The survey instrument used is in Appendix B. As shown hi Table 12, the general Table 12 General Characteristics of Survey Respondents (percent) ___ Age 20 years or less 21-30 31-40 41-50 51-64 65 or more Respondents 0.4 7.5 21.1 36.2 27.4 7.5 Gender Male Female 70.3 29.7 Race White Black Asian Hispanic 92.7 5.2 1.0 0.6 Resident of County 0-10 years 11-25 26-50 51-64 65 or more 15.1 31.2 43.8 7.3 2.6 Source: Small Business Owner/Manager Survey, 1996 WE Upiohn Institute for Employment Research 25 characteristics of the survey respondents are similar to those listed in Table 8. Only 5.2 percent of the survey respondents were black, and 29.7 percent were women. The survey's respondents had similar characteristics as those found in 1990 (Table 8) using the PUMS Census data. Finally, only 15.1 percent of the survey respondents lived in the county for fewer than 11 years, supporting the finding of national studies that entrepreneurs do not move to a new location to start a business. Not surprisingly, most small business owners have had prior experience in the field of their business, according to the survey results. Of the surveyed business owners, 76.2 percent reported obtaining previous experience in their business's industry; 45.2 percent had previous experience as an owner or manager of another firm (Table 13). Somewhat counter to other studies, a large minority of the owners/managers surveyed, 32.7 percent, was laid off at least once by previous employers. Unfortunately, it is unknown if being laid-off was the catalyst for becoming a small business owner. Finally, 13.1 percent of the surveyed business owners had accepted early retirement, suggesting that for them they are pursuing a second career. Forty-one survey respondents revealed that they had been unsuccessful in starting a small business before their current operation (Table 14). Twenty-seven survey respondents had one false start, while nine had two. Somewhat surprising, given that a business failure can be looked at unfavorably in a later loan application, only 26.8 percent of the surveyed business owners who revealed a previously failed attempt found financing a major obstacle. As was true in the PUMS sample of self-employed individuals, a large share of the surveyed small business owners, approximately 52.0 percent, earned a bachelor degree or higher (Table 15). Finally, during the year that an individual started a business (Table 16), only 22.6 percent had a household income of less than $20,000, while 12.5 percent had a household income of more than $80,000. Table 13 Economic Characteristics of Individuals Who Opened a Business in the Last Three Years: number 128 76 55 22 Previous experience in industry Owned or managed another business Laid-off Accepted early retirement 76.2% 45.2% 32.7% 13.1% Source: Small Business Owner/Manager Survey, 1996 WE Upiohn Institute for Employment Research 26 Table 14 Number of Surveyed Owners Who Were Unsuccessful Before: Yes 41 27 9 2 2 1 Unsuccessful before in starting a business? Number of times attempted: One Two Three Four Five -29.3% surveyed businesses that were started in the past three years were unsuccessful in starting a business previously. -26.8% found financing a major obstacle after failing in a previous business start-up. Source: Small Business Owner/Manager Survey, 1996 WE Upjohn Institute for Employment Research Table 15 Education Levels of Small Business Owners Firms less than 3 years Firms 3 or more years Percent of Percent of Number Respondents Number Respondents 5 1.5% 8 2.0% 31 13 9.2% 3.9% 24 85 107 72 7.1% 25.2% 31.8% 21.4% 38 22 29 103 112 94 9.4% 5.4% 7.1% 25.4% 27.6% 23.2% Less than High School High School Diploma Post-High School Technical Certificate Two-year Associate Degree Some College Bachelors Degree Graduate Degree Source: Small Business Owner/Manager Survey, 1996 WE Upjohn Institute for Employment Research 27 Table 16 Total Household Income in the Year that the Business Was Started. Income Number Percent of Respondents Financing an Obstacle 38 40 35 17 13 8 22.6% 23.8% 20.8% 10.1% 7.7% 4.8% 31.6% 25.0% 11.4% 41.2% 7.7% 12.5% Less than $20,000 $20,000 - 39,000 $40,000- 59,000 $60,000- 79,000 $80,000 -100,000 $100,000 Plus Source: Small Business Owner/Manager Survey, 1996 WE Upiohn Institute for Employment Research From 1993 to 1996, employment in the 763 businesses surveyed increased 7.7 percent. During the same time period, total employment grew by 4.2 percent in the Kalamazoo-Battle Creek MS A as shown in Table 17. Firms that employed fewer than 10 workers in 1993 experienced the greatest growth, 12.0 percent, while firms that employed between 10 to 20 workers in 1993 lost 2.0 percent of their 1993 workforce. Table 17 Employment Growth by Firm Size Firm employment size in 1993 1993 <10 10-20 21- 100 TOTAL 1,681 558 609 2,848 1996 Absolute Change Percent Change 1,883 547 637 3,067 202 -11 28 219 12.0% -2.0% 4.6% 7.7% Source: Small Business Owner/Manager Survey, 1996 WE Upiohn Institute for Employment Research 28 Younger firms grew faster that older firms, as shown in Table 18. However, as has been found in other studies, employment growth occurred in only a very few firms. The top five percent of the surveyed firms, ranked by employment growth, accounted for over 100 percent of the surveyed firms' total employment growth (Table 19). The bottom 40 percent of the surveyed firms lost 310 workers from 1993 to 1996. Table 18 Employment Growth by Age of Firm Firms by Age 7993 7996 Less 5 years 5 to 9 yrs 10 to 20 yrs 20 yrs or more 80 473 917 1,378 98 616 912 1,441 Absolute Change 18 143 -5 63 Percent Change 22.5% 30.2% -0.5% 4.6% Source: Small Business Owner/Manager Survey, 1996 WE Upjohn Institute for Employment Research Table 19 Employment Growth by Performance of Firms Firm ranked by employment growth 7993 7996 Absolute Change Percent Change top 5% top 10% 342 539 591 877 249 338 113.7% 154.3% Istquartile20% 2nd quartile 20% 3rdquartile20% 4th quartile 20% 5th quartile 20% 788 374 161 626 899 1,238 453 161 623 592 450 79 0 -3 -307 205.5% 36.1% 0.0% -1.4% -140.2% Source: Small Business Owner/Manager Survey, 1996 WE Upjohn Institute for Employment Research 29 IV. Current Services Offered by Area Small Business Assistance Providers Kalamazoo County houses a wide selection of small business assistance providers, offering strong expertise in a variety of general and specialized fields. In addition, its banking community has shown a strong interest in facilitating the growth of business. Tables 21 and 22 provide a partial list of the county's small business assistance providers and their products and services. The list is only a partial tabulation because it is based on a mail survey. We are not certain that all of the county's small business assistance organizations received^ survey or responded. In addition, the activities offered by each provider can change without notice. Financial Assistance Available services to small businesses include financial assistance, as well as, counseling and training. The county's financial institutions not only offer loan products of all types, but several are active in the lenders' assistance program and most alLmake regular referrals to the area's service providers. In addition, the county's commercial banks are active in two of the more widely used government assistance loan programs, SB A and the Capital Access Program, as shown in Table 20. The Michigan Strategic Fund's Capital Access Program is a shared-risk program where the Fund, bank, and borrower contribute to a loan loss reserve that the bank can Table 20 Private Loan Activity in Kalamazoo County Capital Access Program and the U.S. Small Business Administration (thousands of dollars) Percent Share Capital Access Loans in the County Capital Access Loans in the State Percent Share N.A. N.A. $1,017.2 $15,872.0 6.4% N.A. N.A. N. A. $1,537.2 $27,056.7 5.7% 1993 $2,700 $125 600 2.1% $2,016.9 $32,600.7 6.2% 1994 $2,900 $161,500 1.8% $1,789.0 $41,511.1 4.3% 1995 $4,900 $206,000 2.4% $1,856.0 $48,570.0 3.8% 1996 $3,700 $134,300 2.8% N.A. N.A. N.A. Year FY -SBA CY-CAL SBA Loans in County SBA Loans in the State 1991 N.A. 1992 Source: SBA Loans Volumes - Michigan District Office of the U S Small Business Administration; Capital Access Programs Loans - Michigan Strategic Fund under the Michigan Jobs Commission . WE Upiohn Institute for Employment Research 30 use if necessary. The existence of a subsidized loan loss reserve allows the bank to be more aggressive in making loans; however, if the bank makes too many bad loans, the reserve could be exhausted and the bank would be at risk for the excess loss. The City of Kalamazoo also offers three separate loan programs. Its Small Business Revolving Loan Fund has a current balance of $426,000 and offers below-market interest rate loans for the purchase of fixed asset improvements to property. The loan program is restricted to businesses located in the city and targeted to business startups and expansions which create new job opportunities or retain existing jobs with a majority of the jobs targeted toward lowand moderate-income individuals. Its Economic Initiative Fund, which currently has over $400,000, is available for businesses based on job creation or retention, tax base created or retained. Finally its Economic Opportunity Funds can be used for grants or low interest loans to create or retain jobs in the city and enhance the tax base. Information, Counseling and Training The major non-profit or governmental small business providers in the area are the county's two major libraries, Kalamazoo College SBDC/Stryker Center, S.C.O.R.E., and W.E.S.T.O.P.S. As shown in the Tables 21 and 22, the services offered by the four include: • Business information, e.g., the Kalamazoo County Business Directory prepared by the Kalamazoo Public Library. One-on-one counseling and assistance in preparing a business plan which are available at the Kalamazoo College SBDC/Stryker Center, S.C.O.R.E., and W.E.S.T.O.P.S. The staff at Kalamazoo College SBDC/Stryker Center spends approximately 80 percent of its time on one-on-one counseling with individuals who wish to start a business or who are already in business. Educational opportunities are also offered by the above three providers, as well as, by Kalamazoo Valley Community College and Davenport College. Mentoring opportunities are also available. The Northside Economic Potential Group in association with the Deacon's Conference offers mentoring opportunities where an established entrepreneur is paired with an individual interested in starting a new business. The Group has facilitated a support group of small business owners and would-be entrepreneurs and is now organizing a microenterprise loan program. 31 Table 21 Available Services for Individuals Interested in Exploring Self-Employment Opportunities Organization Activities Financial Services First of America Bank Loan products of all types. Cash mgmt. products, investment products and trust services. Michigan National Bank Small Business Banking Group Automated bank services "Getting the Credit you deserve" Lender assistance program NBD Bank Step to small business financing-Handout Referrals to SCORE, Stryker, etc. Business counseling. Standard Federal Business loans conventional, SBA loans. Stryker Center Referral sources Review of business plans Lenders Assistance Program - Center City of Kalamazoo Small Business Revolving Loan Fund Economic Initiative Fund Economic opportunities Counseling and Education Services Small Business classes Davenport College Kalamazoo College/SBDC/Stryker Center Consulting/counseling Training/workshops Data research Advocacy Kalamazoo County Chamber of Commerce Referrals Kalamazoo County Services Dept. Small Business counseling for Head Start families Kalamazoo Public Library Business literature publications Community Information Kalamazoo County Business Directory Directory of Human Services in the Kalamazoo area Help File Information and referrals Kalamazoo Valley Community College Small Business Mgmt Certificate Research and references Workshops and seminars Individual consulting MSU Extension-Kalamazoo Bulletins and publications on home-based businesses Held seminars on how to set up a home-based business 32 Table 21 Available Services for Individuals Interested in Exploring Self-Employment Opportunities Northside Economic Potential Group Mentoring Help to obtain capital Assist in developing a business plan Assist in implementing marketing plans Facilitate support groups Portage Public Library Reference and circulating Pathfinders/bibliographies S.C.O.R.E. Counseling Workshops/Seminars W.E.S.T.O.P.S. Small Business Workshop One-on-one Counseling Reference library Online database searching Business Development Plan WE Upjohn Institute for Employment Research 33 Table 22 Services for Individuals who already own an existing business (Partial List) Organization Activities Financial Services First of America Bank Loan products of all types. Cash mgmt. products, investment products and trust services. Michigan National Bank Small Business Banking Group - Automated bank services Preferred Lender status "Getting the Credit you deserve" - Brochure to assist entrepreneur with necessary elements that go into a business plan Lender assistance program Monthly Newsletter Seminars General mailings Portage Commerce Bank Michigan Strategic Fund Capital Access Program SBA Loan Guaranty program "Low Documentation" program NBD Bank Commercial credit-loans, lines of credit, leases, credit cards, etc. Checking and savings accounts Seminars for businesses Standard Federal Business loans conventional, SBA loans. Stryker Center Referral sources Review of business plans Lenders Assistance Program - Center City of Kalamazoo Small Business Revolving Loan Fund Economic Initiative Fund Economic opportunities Counseling and Education Services Davenport College Small Business classes Kalamazoo College/SBDC/Stryker Center Consulting/counseling Training/workshops Data research Advocacy Kalamazoo County Chamber of Commerce Entrepreneur Network - Annual Trade Expo Small Business Interchange Kalamazoo County Services Dept. Small Business counseling for Head Start families 34 Table 22 Services for Individuals who already own an existing business (Partial List) Kalamazoo Public Library Business literature publications Community Information Kalamazoo County Business Directory Directory of Human Services in the Kalamazoo area Help File Information and referrals Kalamazoo Valley Community College Selected Courses Business Service Center Northside Economic Potential Mentoring Assist in obtaining capital Assist in developing business plans Facilitate support groups MSU Extension-Kalamazoo Conference on home-based business development Portage Public Library Reference and circulating Pathfinders/bibliographies Small business workshops and showcase S.C.O.R.E. Counseling Workshops/Seminars Southwest Michigan Technical Assistance Center Assistance with Federal and state contracting Export development W.E.S.T.O.P.S. 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UpjJ/ M CO a> 1993T AUGUS KALAMAZOY USINES NON-PROFIT COUNT BSMALL E C N A T S I S A PROVIDERS Agri-Businesses Business Literature / Publications Business Videos Computer Learning Economic / Labor Data Employee Recruitment Employee Training Environmental Information Exporting Assistance Financial Planning /Analysis Food Products Businesses Government Contracts Assistance Grant Information Home Based Businesses International Information Inventory Control / Management Manufacturing Businesses Marketing Assistance Minority Assistance Networking Preparing Business Plans Production Planning Retail Businesses Seminars / Workshops Service Businesses Site Procurement Start-up Assistance Wholesale Businesses ill v^./.:*:?^&:rH'.v.~ Who Uses What Services In our survey of small business owners, we asked area small business owners if they had used any of the listed services shown in Table 24. The Kalamazoo Public Library was used by 30.4 percent of the small businesses responding to the survey. Kalamazoo College's SBDC/Stryker Center was used by 26.2 percent of the respondents. More importantly, however, 43.5 percent of the business owners surveyed used more than one of the listed services which suggests that cooperation exists among the service providers. Still, it also shows that 56.5 percent of the firms surveyed did not use any of the services listed. Table 24 Number and Percent of Businesses that Have Used the Area's Service Providers CEO Council City of Kalamazoo City of Portage Davenport D.K.I. Chamber of Commerce Kalamazoo Library K.V.C.C. MSU -Extension Ser. S.C.O.R.E. K-College SBDC/Stryker Ctr. W.E.S.T.O.P.S. Multi - users Yes 10 15 13 11 2 33 51 28 13 34 44 20 Percent 6.0% 8.9% 7.7% 6.5% 1.2% 19.6% 30.4% 16.7% 7.7% 20.2% 26.2% 11.9% 73 43.5% Source: Small Business Owner/Manager Survey, 1996 WE Upjohn Institute for Employment Research Interested individuals can choose from various non-profit service providers for similar programs. For example, at least five offer workshops or seminars on how to write a business plan. Still, many of the providers are busy. The number of active clients being served at the Kalamazoo College SBDC/Stryker Center reached 328 in May of this year, according to its 37 records. Nearly 75 percent of the Center's clients are seeking assistance in starting up their own business. Others are looking for advice on a wide range of issues from accounting to international trade. Over 50 percent of the Center's clients are in the service industry; nearly 12 percent are retailers while 8.5 percent are manufacturers. Most of the clients are white, 85.7 percent; however, 13.1 percent are African Americans, which is higher than the percent of the county's self-employed workers in 1990 who were black, 8.0 percent. On average, the Center's staff spends nearly 2 hours per client, including preparation time. During the twelve-month period ending in April of this year, 245 individuals sought business assistance at W.E.S.T.O.P.S. Unlike the Stryker Center, only 28.3 percent of W.E.S.T.O.P.S. clients were seeking assistance in starting a business, according to its files. Over 57 percent of the organization's clients came from established business operations. On average, W.E.S.T.O.P.S. personnel spends 1.2 hours per client. Coordination of Services The Kalamazoo County Chamber of Commerce convenes a monthly meeting of the various small business service providers. Due to this effort the area's small business resource organizations, the service providers are in regular communication with each other. For several years the Chamber of Commerce has prepared, updated, and distributed a chart illustrating the type of services offered by area service providers. The Chart is duplicated in Table 24. Referrals are made regularly between the area providers in order to meet the needs of individuals seeking assistance. In Chart 1, we offer a flow chart showing the different ways individuals can enter the system. The Kalamazoo College SBDC/Stryker Center, S.C.O.R.E., W.E.S.T.O.P.S., Kalamazoo Public Library and the Portage Library are typically the first points of contact by an interested individual. From any of these entry points, individuals are able to review literature and brochures of most of the area's service providers. In addition, target populations have their own programs available, and they are often passed on to other organizations in the area when needed. Two potential limitations of the current system may exist. First, since each of the service providers generates its own marketing/information materials, there may exist a duplication in mailings. Second, it is not unusual for an individual to have to make three or four phone calls or visits before reaching the right service provider for assistance. These limitations are addressed in the report's conclusions and recommendations section. 38 Chart I Kalamazoo County Small Business Delivery System Education/Seminars Small General Small Business Counseling Business Kalamazoo College-SBDC/ Stryker Center Community S.C.O.R.E. KVCC Davenport Kalamazoo College-SBDC/ Stryker Center W.E.S.T.O.RS. S.C.O.R.E. W.E.S.T.O.RS. and Financial Assistance Individuals Financial Institutions Interested Kalamazoo College-SBDC/ Stryker Center in Opening City of Kalamazoo General Business Information Kalamazoo Public Library Their Own Business Special Assistance Exporting Business & Development Bureau Government Procurement Sites Portage Public Library W.E.S.T.O.P.S. Market Inquiries WMU Services WE. Upjohn Institute Kalamazoo College Business Studies MSU Extension Home Based Businesses Kalamazoo Area Chamber Networking Special Populations Kalamazoo City Businesses City of Kalamazoo Office of Economic Development and Planning Downtown Kalamazoo Businesses Downtown Kalamazoo Incorporated Portage Businesses City of Portage Department of Community Development Head Start Families Kalamazoo County Human Services Development Minority Businesses S.W. Michigan Minority Business Association Inner-City Businesses Deacons Conference W.E. Upjohn Institute V. Barriers and Opportunities Previous Studies In 1991, the Public Policy Associates (PPA) released its Michigan Small Business Needs Assessment which was based on 1,721 telephone interviews to firms employing 500 or fewer workers.22 The following five problems were identified by more than 30 percent of the surveyed small businesses in the state: finding finance capital (37.4 percent), costly government regulations (36.8 percent), workforce development (35.2 percent), finding assistance on technology applications (35.0 percent) and assistance in marketing (33.8 percent). Of those citing financing as a problem, 64 percent listed the unavailability of loans at below-market rates, while developing financial strategies and assessing financial needs were also cited as major difficulties. Other studies reveal the various ways entrepreneurs finance their business ventures. Researchers who surveyed manufacturing firms in Arkansas found that small manufacturers make greater use of equity capital when starting up, while using debt capital for expansion purposes. Over 90 percent of the startups that used equity capital tapped into personal savings, and for those firms that used personal savings it provided 78.5 percent of the total capital required. The researchers stressed that one barrier facing manufacturing startups is the lack of a successful bank relationship since banks are the primary source of expansion capital. 23 Yet, in a survey of 235 businesses operating in an established neighborhood in Chicago, researchers found that formal loans are seldom used in financing business startups. Only 11.5 percent of the surveyed businesses said that they used such loans in their startups. 24 More than 42 percent of the surveyed businesses reported being rejected for a bank loan; however, in most cases individuals appeared to have succeeded in raising similar amounts of capital elsewhere. In fact, 41.6 percent of the businesses surveyed did not use any kind of loan to finance start-up costs. Indeed, 49.5 percent of respondents used only personal resources, principally personal savings. Of those that did not ask for financial assistance for business startups, 63.2 percent reported lack of need. Only 8.8 percent revealed their belief that the bank would reject their application anyway. Certain populations experience difficulties in obtaining financing. Data pulled from the 1987 U.S. Census Bureau's Characteristics of Business Ownership database indicated that young black business owners were able to leverage only 89 cents of debt for every dollar of owner equity, while young white business owners were successful in obtaining $1.79 of debt per dollar of equity, even after controlling for age and management experience. 25 40 Researchers, who surveyed women-owned firms in Wisconsin, found in their study that when starting and expanding a business, 68 percent of the women surveyed used personal savings; 46 percent commercial banks; 41 percent family, friends and relatives. 26 Turning away from financial issues, research suggests that small manufacturers' may be slow adoption of new technologies. One researcher found that small manufacturers lag in the use of manufacturing practices such as use of production teams, just-in-time manufacturing and statistical process control. Moreover, they under invest in worker training, and are not likely to take a long-term approach to strategic planning.27 ITI extensive research on small manufacturers in Michigan cited earlier found that many small manufacturers lacked experience with advanced technologies and new manufacturing methods. In addition, the ITI report indicated that many firms had insufficient in-house engineering expertise, poorly skilled production workers, inadequate workers training programs, and lack of knowledge about how to select equipment vendors and consultants. Furthermore, researchers worry that if these trends continue small manufacturers will simply slip further behind. PPA also found that one barrier facing many small businesses is the owner's unwillingness to seek outside assistance. "While perceiving threats to the continuing viability of the firm, the business owner or manager believes that she or he is able to handle almost all of these threats without outside help, and in fact may take pride in doing so. "28 One reason business owners do not seek assistance is that they know that showing signs of weakness can be disastrous.29 A troubled business will lose supplier discounts and customers. Locally Identified Barriers We attempted to assess the type and extent of the barriers facing Kalamazoo County's small business owners by soliciting their perceptions through one-on-one interviews, a focus group of service providers and our survey of local small business owners. By and large, the three activities yielded a similar list of perceived barriers. However, it was interesting to see the differences in the priorities given to the barriers, particularly the contrast between providers and owners. Fifteen one-on-one interviews were conducted with individuals who were either successful in then- efforts to start a small business or are still trying. Most of the interviews were arranged through the Kalamazoo Deacon's Conference. Twelve of the interviewees were African American, and seven were women. While each person's experience was unique, several common threads were shared. Nearly all had prior experience in the business. Most had worked for larger companies and left to start their own business because they believed that they could provide a better product or service. However, there were exceptions. Four individuals have or are trying to start a business in a field that was totally different from their past 41 experience. In these instances, all of the individuals have or are conducting a market analysis. On average, individuals rated the area's current small business service providers as just fair. Several found the information they received confusing and not very helpful. Two entrepreneurs complained that they were given forms to fill out when they wanted to talk to someone. Several reported that the providers were unduly discouraging, while another spoke highly of the service he received. Still, the lack of communication between the individuals interviewed and service providers was a fairly common theme in the interviews. While financing was a barrier to several, the lack of both an adequate business plan and marketing strategy were barriers to most. As one interviewee said, "Entrepreneurs must be made aware that there is a significant difference between doing something and running a business that does something." Second, several mentioned that being a small business is itself a problem because one does not have access to the trade discounts or advertising available to their larger competitors. Personal issues were barriers for several as they found that the demands of running a small business seriously cut into their family responsibilities. However, at the same time, several held strong personal beliefs that operating the business was their way of giving something back to the community or to their family. We also conducted a focus group session with area service providers and held one-onone interviews with several others. The providers at the focus group session identified the following issues as major obstacles facing individuals starting or operating a small business. • The lack of available financing. However, the barrier goes deeper than just the inability to secure a loan. Many would-be entrepreneurs are not willing to put up their own financial resources as collateral; instead, they want financial institutions to take most of the risk on the loan. Moreover, many first-tune loan applicants have little savings, a troubled credit history and major outstanding debt. The group generally agreed that too many entrepreneurs are not financially prepared to successfully tap into existing business loan resources. The lack of business skills. Most entrepreneurs know how to produce their goods and/or services, but few have acquired the business skills that are necessary to operate a profitable business. Bookkeeping, accounting, and customer relations were cited as skills that new business owners too often lack. • Lack of preparation. Frequently, individuals with a desire to start their own business do not prepare a business plan nor adequately research current market conditions for their business. 42 • Unrealistic aspirations or expectations. Too many entrepreneurs expect success too quickly and/or underestimate the amount of work that starting a new business requires. • Lack of knowledge on how to locate business information. Many entrepreneurs do not know where to turn for business information on the local area and/or their industry. Lack of business experience. Some entrepreneurs attempt to start a business in an industry in which they have very little experience. Too often, individuals have an ambition of starting their own businesses without a full understanding as to what it means to run a business, e.g., long hours, that can come only through experience. Finally, in our small business survey we asked respondents to identify from a list of possible problems what they considered to be major and minor obstacles when they were starting up or purchasing then* current business (Table 25). Developing a customer base, that is finding a market for their goods or services, was by far the greatest obstacle facing starting entrepreneurs. This problem may run deeper than not knowing how to advertise, for it may also indicate that the entrepreneur did not fully research the market before entering the field. The second major obstacle identified, the inability of finding regional market information, is highly related to the first. Table 25 Major Obstacles and Minor Obstacles to Starting a Business Major 32.1% 13.7% 21.4% 11.3% 13.7% 9.5% 8.9% Developing a customer base Finding regional market information Finding regional financing Government regulations Finding qualified workers Finding technical assist for business plan Finding national market information Minor 30.4% 27.4% 17.9% 23.8% 19.0% 22.0% 19.6% Combined 62.5% 41.1% 39.3% 35.1% 32.7% 31.5% 28.6% Source: Small Business Owner/Manager Survey, 1996 WE Upjohn Institute for Employment Research We also asked survey respondents to identify, in their own words, the major obstacles they faced when starting their business. We separated the respondents according to the age of the business as shown in Tables 26. Among businesses in operation for less than three years, 43 26.6 percent, again, indicated that identifying a customer base was the major problem they faced. Less than one in five indicated that start-up financing was a barrier. Personal problems, ranging from marital problems to a lack of self-confidence or time management skills, plagued 14.4 percent of the respondents. For businesses that have been in existence for three years or more, government regulations and taxes were the major obstacles cited by 32.0 percent of the respondents. Finding a qualified workforce was a problem for 18.4 percent of the respondents. Locating a customer base still troubled 14.3 percent of the surveyed respondents, as well. 1 1 Table 26 Major Obstacles Cited by Businesses in operation < 3 Years Total > 3 Years Percent Total Percent 100 26.6 83 14.3 Start-Up/EQ Financing 69 18.4 75 13.0 Personal Problems 54 14.4 18 3.1 Cash Flow Financing 35 9.3 35 6.0 Govt. Regulations and Taxes 34 9.0 185 32.0 Lack of Marketing Information 28 7.4 27 4.7 Finding Qualified Workers 19 5.1 104 18.0 Miscellaneous 17 4.5 19 3.3 Finding Affordable Space 12 3.2 5 0.9 8 2.1 17 2.9 Identifying Customer Base Business Cost/Licenses Source: Small Business Owner/Manager Survey, 1996 W.E. Upjohn Institute for Employment Research 44 Regarding financing, we asked owners who were in business for less than three years, how they arranged financing for the opening of their business. As shown on Table 27, 79.2 percent financed the opening through personal savings, and only 11.9 percent went to a commercial bank for a loan. These findings are very similar to those reported in other studies. In addition, only 22.6 percent of the 133 respondents who used personal savings found financing a major obstacle. Many of the individuals who turned to friends and relatives did so as a last resort, since 42.1 percent indicated that financing was a major obstacle. Personal savings was the financing choice for individuals across all income groups as shown in Table 28. Home ownership, among the upper-middle income levels, allowed the use of second mortgages. Individuals making between $20,000 and $39,000 accounted for 42.9 percent of all credit card users for their small business startups. Finally, commercial bank loan users were spread across a wide band of income groups. Table 27 Financing How did you finance the opening of your business? 133 10 35 19 20 17 Personal Savings Second Mortgage Credit Cards Friends and Relatives Commercial banks Other 79.2% 6.0% 20.8% 11.3% 11.9% 10.1% Was financing a major obstacle? 30 22.6% 3 30.0% 12 34.3% 42.1% 8 4 20.0% 5 29.4% Source: Small Business Owner/Manager Survey, 1996 WE Upjohn Institute for Employment Research 45 Table 28 Type of Financing by Income Level Personal savings Second Mortgage Credit Cards Friends and Relatives Commercial banks Other < $20,000 $20-39K $40-59K $60-79K $80-99K $100K N.A. 24.8% 0.0% 17.1% 21.1% 22.6% 30.0% 42.9% 36.8% 21.8% 20.0% 17.1% 10.5% 12.0% 30.0% 8.6% 26.3% 9.0% 20.0% 8.6% 0.0% 3.8% 0.0% 5.7% 5.3% 6.0% 0.0% 0.0% 0.0% 10.0% 23.5% 25.0% 17.6% 20.0% 17.6% 25.0% 5.9% 15.0% 5.9% 5.0% 5.9% 0.0% 23.5% Source: Small Business Owner/Manager Survey, 1996 WE Upiohn Institute for Employment Research What Could be Done? Returning to Birch, he offered several observations that run counter to standard economic development concepts. First, he suggests that high cost areas tend to do better than low-cost areas because innovative firms require quality not cheapness and will locate hi an area where smart, creative individuals want to live. Indeed, Birch focuses on five location factors: educational resources, (particularly higher education), quality of labor, quality of government, telecommunications and quality of life. 30 According to Birch, it is quality not cheapness that the successful entrepreneur needs. Wages and taxes are secondary. Other researchers agree and suggest that the most important contribution that a local government can make to new firms is to provide quality educational programs at all levels, reliable infrastructure (roads, utilities, transportation), and an efficient and responsive government. In the survey, we asked business owners to rank, in order of helpfulness from 5 to 1, a list of nine traditional small business services that are offered in other communities around the country. As shown on Table 29, the availability of small business, market-rate loans with minimum collateral requirements ranked highest, followed by business planning assistance and the availability of seminars on key issues. It is important to note that low-interest rate business loans with standard collateral requirements are not as attractive to the business community. Finally, small business owners do not consider the availability of a business incubator as an important issue. 46 Table 29 Ranking of Small Business Assistance Program (5= Most Helpful; 1= Least Helpful) Summary Statistics Seminars on Key Issues Business Plan Assistance Market information [ncubator & support services Incubator & low rent Loan with min collateral req. Loan at below mkt. rates Tech & quality assistance Buyer-Seller linkages Total Sample Established less than 3 years Established 3-10 years Established more than 10 years AfricanAmericans number score number score number score number score number score 608 605 594 565 3.36 3.38 3.08 1.96 114 113 111 106 3.26 3.16 3.04 1.94 189 188 189 183 3.37 3.40 3.15 2.08 304 303 293 275 3.40 3.45 3.04 1.88 29 26 27 25 4.28 4.08 3.59 2.60 558 595 2.11 3.51 104 109 1.97 3.47 176 186 2.20 3.54 277 299 2.10 3.52 25 28 2.64 4.36 578 563 579 2.95 2.23 3.00 107 110 110 2.78 2.05 3.14 183 170 187 2.90 2.29 3.13 287 282 286 3.06 2.28 2.83 26 26 27 3.54 3.23 3.63 Source: Small Business Owner/Manager Survey, 1 996 WE Upjohn Institute for Employment Research In addition, we asked surveyed firms about what programs or activities of the area's small business providers would be the most helpful. As shown in Table 30, 24.2 percent indicated that the current providers could do a better job in promoting their activities. Several of the surveyed businesses expressed surprise about the number of service providers in the county. In addition, 13.9 percent pressed for service providers to reduce government regulations and taxes. However, many of the regulations and taxes identified were state and federal, making it difficult for local efforts to make a significant impact. Still, zoning, building code enforcement and other local issues were identified, as well. Financial assistance, general small business training assistance, and marketing networking opportunities were also cited by 11.8 percent of the surveyed businesses. 47 Table 30 How can Small Business Assistance Organizations be of Greater Assistance? Better Marketing of Current Programs Work to Reduce Govt Regs & Taxes Offer Financing Assistance Offer Basic Small Business Education Offer Networking Opportunities Consulting Advanced Business Training Workforce Training Miscellaneous Public Relations/Group Advertising Offer Mentoring Options Total Percent 80 46 44 40 39 21 16 16 13 9 7 24.2% 13.9% 13.3% 12.1% 11.8% 6.3% 4.8% 4.8% 3.9% 2.7% 2.1% Source: Small Business Owner/Manager Survey, 1996 WE Uoiohn Institute for Employment Research Identified Barriers In conclusion, the barriers facing individuals wanting to start their own business may come down to three basic problems that should be addressed by the area's small business assistance delivery system. • Identifying a customer base. Entrepreneurs tend to focus on their products or services and not necessarily on their market or customers. They need to focus on both. In our discussions with entrepreneurs we heard over and over again that they loved the work of making the good or service, but they hated the marketing. However, this barrier runs deeper than simply disliking selling and drumming up business. It may also reflect the lack of proper homework in the preparation of a business plan. A crucial part of a good business plan is an in-depth analysis of current market conditions for the good or service that the individual wants to make. Many 48 markets are very competitive, making it difficult for new businesses to enter. Hence, for some small businesses, the lack of a customer base is not simply a call for better marketing, it is the result of a poorly prepared business plan. Small business financing Financing of small business is a problem for several reasons. First, it may stem, again, from a poorly prepared business plan which does not provide an adequate justification for why the business will succeed. Second, for many small businesses, the financing needs are so small that it may not be economically feasible for a commercial bank to finance them because the returns will not cover the fixed paper work costs. Finally, some entrepreneurs are unwilling to risk what the banks believe is sufficient collateral for the loan. The biggest concern, in our view, is that low-income entrepreneurs, who have done their homework and present a good argument for the success of their business, could be denied financing due solely to the size of the request. Personal Stress Starting a small business is extremely stressful. The marketplace can be harsh and demands a tough skin and perseverance. A day of "no thank you" can shake the confidence of the most self-assertive individual. 49 VI. Conclusions and Recommendations The primary purpose of this study is to assess the importance of small business to the Kalamazoo County economy and attempt to identify gaps in the current efforts in providing a nurturing climate for small business owners. The benefits of a strong small business sector are not limited to expanded employment opportunities for entrepreneurs and the employees they hires. Small business assistance is both an economic development tool and a community development activity. Small business development can create jobs, but perhaps more importantly, it can bring economic hope, community leadership, and employment opportunities to individuals living in neighborhoods suffering high unemployment. A successful small business development program may have little to no overall impact on the area's economy. First, a good business development program will prevent many individuals from starting a small business that had a slim chance of survival. Second, as research has shown, small businesses tend to stay small. In addition, if the assisted small businesses serve the local market and do not sell their goods or services to customers located outside the county, their net economic impact on the county's economy will be lessened by the amount of business they take away from existing firms. Indeed, the customer base of 73.9 percent of the small businesses surveyed in Kalamazoo County was limited to the county. Another hair salon, restaurant, grocery store or temporary employment agency, if successful, would strip business from existing establishments and thus contribute very little to the local economy. For consumers a new store can offer more variety, better prices, and better quality service. Although the new store may negatively impact an existing operation, consumers are better off. More importantly, the neighborhoods housing the successful businesses are better off, if the businesses are using an abandoned storefront or brownfield. In low income areas, new stores can also bring convenience and employment opportunities for residents who do not have access to a dependable vehicle. An effective system of small business assistance organizations may not significantly impact the overall growth rate of the metropolitan area. However, small business development may be an important part of an effective community development strategy. Recommendations Kalamazoo County is fortunate to house many excellent small business assistance organizations. Unlike other communities, we are not hindered by the lack of available resources for small business assistance and development. Based upon our research, we offer the following recommendations for the Kalamazoo County's small business assistance providers: 50 Strengthen marketing efforts of existing programs. In our discussions with individuals starting their own business and through our survey of small business owners, it became clear that existing small business assistance programs could do a better job in advertising/marketing their services. Currently, the service providers are doing a very good job in informing each other of the programs being offered and have developed their own mailing lists. However, we suggest the following activities be considered: A monthly or quarterly bulletin that announces all of the scheduled seminars and services being offered by the individual organizations. The bulletin could include contact telephone number and person for each of the area's service providers. It could be mailed to all residents in the county on a monthly or quarterly basis. A newspaper insert or a posting on the Internet are options, as well. The target audience of the bulletin would also be the area's financial community. • Develop a centralized business service information network which would electronically link the area's business services providers. We are not suggesting a new office with additional personnel, but instead an automated telephone service that would direct individuals to the right agency for a particular service and announce all scheduled programs. The network would enable an individual to access programs and resources which are provided by any of the business services providers. Promote the area's small business assistance services and small business community. For example, in Eau Claire County, Wisconsin, the area's small business assistance centers conduct an annual small < business plan competition. Area service providers offer assistance to interested individuals in preparing the plans which are then judged by a panel of local experts. In their program, the winner receives $1,000 and second place is awarded $500.31 The program not only helps the new small business person to succeed, but also promotes small business development, stresses the importance of developing a business plan, and provides visibility to a new business. Establishment of a microenterprise loan program. Microenterprise loan programs have been established across the country. According to the 1994 Directory of U. S. Microenterprise Programs which was based on a survey sent to over 2,000 organizations nationwide, there were 195 microenterprise programs scattered over 44 states. In 1992, a similar effort yielded only 108 microenterprise programs. 32 According to Shorebank Advisory Service, Inc., there are currently three general types of microenterprise loan programs as shown in Table 31. 51 The research completed by the Shorebank Advisory Services Inc. suggests that microenterprise loan programs promote entrepreneurship, self-employment and small-scale business creation among individuals who lack access to credit via the formal banking system. 33 In addition, by facilitating entrepreneurship they can help create needed role models hi distressed neighborhoods. Finally, their programs could generate a positive income flow to low- and moderate income households. In addition, microenterprise programs may allow the cultivation of human development skills and improved dignity and self-esteem of the client.34 It is important that any microenterprise loan fund program contains a strong education and training component. Access to capital and credit is only one of many barriers facing would-be entrepreneurs. It is also important to note that self-employment is appropriate for only a small percentage of the population. The program should not be solely restricted to minority groups or entrepreneurs in distressed neighborhoods because we fear it would be stigmatizing. Instead, we suggest that small business assistance providers be given the financial support to conduct a special outreach effort to minorities and individuals living in distressed neighborhoods. The program should be available to new firms, as well as, startups. Many firms face a serious cash-flow crunch during their second or third year of operation, yet they do not have a sufficient financial track record and/or required enough collateral to acquire a commercial loan. A microenterprise loan fund could supply this needed "gap" financing. Finally, the cost structure of microenterprise funds suggests that financial selfsufficiency (i.e. the ability to earn sufficient revenue from internal operations to meet operating expenses, replace capital written off to bad loans, and pay the cost of capital) cannot be attained without either a sizeable capital endowment or operating subsidies that could be tied to operating performance. Indeed, microenterprise loan programs are expensive to offer for they include a quality training component and a small loan portfolio with an expected higher- thanaverage loan-loss reserve. This is also complicated by the fact that since it is targeted primarily to low-income individuals, it can expect little user support. Consequently, income from interest will most likely be inadequate to cover costs. It is possible that an effective microenterprise programs will not be financially self-sustainable. The idea of establishing a microenterprise loan fund is not new to Kalamazoo County. Several of the area's service providers have been working toward establishing such a program. The Deacon's Conference has already received funding for a small loan fund and is currently working with neighborhood leaders and residents to determine how the program should be structured. Healthy Futures has also identified the establishment of a microenterprise loan 52 program as one of its anti-poverty strategies. Finally, the Kalamazoo Foundation had set aside a substantial grant to be matched by private and public dollars for the establishment of a microenterprise loan program. We close with a word of caution. Given these recent activities, it is important that efforts are made to avoid both needless duplication and the possible establishment of competing, undercapitalized loan funds. As we have said before, Kalamazoo County's strong resource base for small businesses could further be enhanced through fostering additional cooperation among its area service providers. 53 Table 31 Three General Types of Microenterprise Loan Funds Self-Sufficiency Loan Funds To increase the self-sufficiency -Informal, part-time home -Start-up Seed Capital loans -Small, short-term Working Capital loans: - up to $5,000 - up to 12-month maturities -Basic business management skills. -Personal Development / Support -Verbal "Action Plan" -Intuitive understanding of break-even sales volume. -Full-time venture for entrepreneur. -Storefront, office, and some home-based. -May have part-time employees. -Early-stage expansion and enterprise transformation stage. -Pre-development stipend -Seed capital -Asset purchase -Working Capital loans: - up to $10,000 - up to 36-month maturities -Refinement of business concept -Financial management -Marketing plans and market development -More complete Action Plan -Enterprise expansion stage -May have full-time employees -Entrepreneur makes most decisions, but beginning to delegate -Entrepreneur has demonstrated product/service quality and market and informal organizational ability -Permanent Working Capital -Long-Term Seed Capital (subordinated debt) -Fixed Asset Financing -Financing needs are: - up to $25,000 - typical size $15,000 -Working capital and cash flow management -General management skills, decision-making -New market development -Hiring and managing employees -Managing growth nf entrepreneur the pntrpnrpnwir of fhf» artivitv hae/^H based activity. Self-Employment Loan Funds Tot help entrepreneurs develop a viable source of selfemployment. Small-Scale Enterprise Loan Funds To help existing microenterprises make the transition into small-scale growth enterprises. -Enterprise formation stages. -Entrepreneur is beginning to think of hobby or activity as a business. Note: A single loan fund may operate two different kinds of programs to target distinct markets of entrepreneurs. Source: Widening the Window of Opportunity Strategies for the Evolution of Microenterprise Loan Funds. Shorebank Advisory Service, Inc., July, 1992 WE Upiohn Institute for Employment Research APPENDIX A List of Comparison Metropolitan Areas Appleton-Oshkosh-Neenah, Augusta-Aiken, Beaumont-Port Arthur, Boise City, Canton-Massillon Chattanooga, Davenport-Moline-Rock Island El Paso Evansville-Henderson, Fort Wayne Huntsville Johnson City-Kingsport-Bristol Lancaster, Lansing-East Lansing Lexington, Peoria-Pekin Reading Rockford Saginaw-Bay City-Midland Springfield Stockton-Lodi York Youngstown-Warren Wisconsin Georgia-South Carolina Texas Idaho Ohio Tennessee-Georgia Iowa-Illinois Texas Indiana-Kentucky Indiana Alabama Tennessee-Virginia Pennsylvania Michigan Kentucky Illinois Pennsylvania Illinois Michigan Massachusetts California Pennsylvania Ohio 55 APPENDIX B W.E. Upjohn Institute for Employment Research's Small Business Owner/Manager Survey 56 W.E. Upjohn Institute for Employment Research's Small Business Owner/Manager Survey This survey is to be answered ONLY by the business's owner/manager Please complete and return this survey in the enclosed prepaid envelope or mail to: W.E. Upjohn Institute. 300 S. Westnedge Ave. Room 5017, Kalamazoo, MI 49007. Please return survey by August 7, 1996. 1. What is the name of your business? 2. Your name: Position/title: Business Information 3. What is your business' major product or service? ____ 4. How many full- and part-time employees are you currently employing? Full-time:_________ Part-time: _________ 5. Is your business independently owned? Yes __ No __ If not, who is the owner? _____________ City: ________ 6. Is your business a franchise? Yes __ No 7. Which of the following geographical areas best describes your market area? a. b. c. d. e. f. A circle with an approximate 3-mile radius Kalamazoo County Kalamazoo County and surrounding counties State of Michigan The Great Lake States National/international 8. How many years has your business been in operation? _____ 9. How did you acquire this business? a. b. c. d. e. Started it on your own. Took over the business from a family member. Purchased the business from an unrelated individual Was assigned the position by the parent company. Other ___________________________ I If your business has been in operation for less than 3 years, please continue to question 10. If not, please go to question 16. A purchase of an existing business?___ 10. Did this business begin as: A start-up?___ 11. Before becoming the owner/operator of this business: a. b. c. d. e. 12. Did you have previous experience in the industry? Had you owned or managed other small business(es)? Were you laid off or unemployed? Did you accept early retirement from your previous job? Had you attempted to start another small business but was unsuccessful? If yes, how many attempts did you make before this business? __ Attempts YES __ __ __ __ NO __ __ __ __ ___ __ How did you finance the opening of this business (Circle as many as apply)? a. Personal savings. b. Took out a second mortgage or equity loan on your house. d. e. f. g. Borrowed money from friends and relatives. Commercial banks. Partnered with venture capital investor who holds an equity position in the business. Other _____________________________________. c. 13. || Credit cards. When you were starting up or purchasing your current business, which of the following were major obstacles, minor obstacles, or not a problem? a. Finding acceptable financing b. Finding regional marketing information regarding your business c. Finding national marketing information regarding your business d. Finding technical assistance to help with the development of a business plan e. Government regulations f. Developing a customer base g. Finding qualified workers Obstacle Minor Major ___ ___ Not A Problem ____ ___ ___ ____ ___ ___ ____ ___ _____ ______ ___ ___ ___ ___ ___ ___ ____ ____ ____ 14. In the year that you started or purchased this business, what was your household's total income? a. b. c. 15. d. e. f. Less than $20,000 $20,000 to 39,999 $40,000 to 59,999 $60,000 to 79,999 $80,000 to 99,999 $100,000 or more In your own words, what were the major obstacles in starting or purchasing your business? _____________________________________ Please go to question 21. SECTION FOR BUSINESSES THAT HAVE BEEN OPERATING FOR 3 YEARS OR MORE 16. How long have you owned/operated this business? ____ years 17. Three years ago, how many workers did this business employ? Full-time: ____ Part-time: ____ 18. Did you hire at least one worker in 1995? If yes, did you find (check 1): a. b. c. Yes __ No __ Most of the job applicants to be qualified. Some applicants to be qualified. Very few of the applicants to be qualified. ____ ____ ____ 19. In 1995, did you apply for a loan or line of credit at a commercial lender? Yes __ No If yes, was your loan approved? Yes __ No __ 20. In general, what do you believe are the greatest obstacles facing small businesses? GENERAL INFORMATION Gender:_____ Race:. 21. What is your age? ____ 22. How long have you lived in Kalamazoo County? _____ years 23. Would you consider working for someone else, and, if so, how much more would they have to pay you per year than what you earn now? $_______ 24. What level of education have you achieved? a. b. c. d. 25. e. f. g. Did not complete high school High School Diploma A post-high school Technical Certificate Two-year Associate Degree Some college Bachelor Degree Graduate Degree Have you used any of the services offered by the following agencies or organizations? Please circle all that apply: a. b. c. d. e. f. CEO Council City of Kalamazoo City of Portage Davenport College OKI Kalamazoo Area Chbr of Commerce g. h. i. j. h. k. Kalamazoo Library KVCC MSU-Extension Service SCORE Kalamazoo College-SBDC/Stryker Center WESTOPS- WMU If you circled any of the above, please describe the assistance you received. 26. When you started or purchased this business, how useful would the following programs have been? Please rank (5 = most helpful, 1= least helpful). a. b. c. d. e. f. g. h. 27. ____ Seminars on key issues/topics affecting small businesses ____ Assistance in developing a business plan _____ Market information, i.e. demographics A business incubator that would offer support services ___ and shared equipment but would charge market rent A business incubator that would offer below-market rent ____ but provide little support services businesses small to A market-rate loan program targeted ___ that require minimal collateral requirements A below-market rate loan program targeted to small businesses ____ with standard collateral requirements A program that would offer technical and quality control ___ assistance A buyer-seller linkage program that would identify local suppliers _ and buyers of products and services How can small business assistance organizations be of greater assistance to the area's small business community?_____________________________________ Notes 1.David Birch, Job Creation in America,(Free Press, New York), 1987. 2.Bennett Harrison, "The Myth of Small Firms as the Predominant Job Generators" Economic Development Quarterly Vol. 8 No. 1, February 1994, pp 3-18. 3. Birch, Ibid. 4.Catherine Armington and Michael Odle, "Small Business: How Many Jobs?" Brookings Review, Vol 20, Winter. S.Steven J. Davis, John Haltiwanger, and Scott Schuh, "Small Business and Job Creation: Dissecting the Myth and Reassessing the Facts" in Solmon and Levenson Labor Markets, Employment Policy and Job Creation (Westview Press: Boulder, Colo.),1994. 6.Birch, Ibid. T.Birch, Ibid. S.Marie Rowland, Plant Closings and Worker Displacement: The Regional Issues (W.E. Upjohn Institute, Kalamazoo MI.) 1988. 9.Randall W. Eberts and Joe A. Stone, Wage and Employment Adjustment in Local Labor Markets (W.E. Upjohn Institute: Kalamazoo, MI) 1992. 10.Randall W. Eberts, "Components of Employment Change in Cleveland" REI Review, Vol 2, No. 1 pp. 3-12. ll.Sammis B. White and Jeffrey D. Osterman, "Is Employment Growth Really Coming from Small Establishments?" Economic Development Quarterly,Vol. 5 No.3 August 1991 pp. 241257. 12.Douglas Handler, "Business Demographics," Economic Analysis Department, Dun & Bradstreet Corp. N.Y. 1989 as reported in Harrison. 13.Paul Reynolds, "New Firms" Commentary, Summer 1989, pp 4 -11. 14.Stephen L. Mangum and Judith W. Tansky, "Displaced Workers Turned Small Business Operators: A Viable Economic Development or Reemployment Strategy?" Economic Development Quarterly Vol. 7 No. 3 August 1993. 243-254. 57 15. John F. Zipp, "The Quality of Jobs in Small Business" Economic Development Quarterly Vol. 5, No. 1 February 1991 pp. 9-22. 16.Industrial Technology Institute, Executive Summary, The Michigan Foundation: A Study of the Modernization Process in Michigan's Small- and Medium-Sized Manufacturers, (Industrial Technology Institute: Ann Arbor, ML), 1990. 17.George Erickcek and Walter Miller, "Does Establishment Size Matter?" Business Outlook for West Michigan Vol. 8, No. 1 pp. 1-7. IS.Reynolds, Ibid. 19.David S. Evans and Linda S. Leighton, "Some Empirical Aspects of Entrepreneurship" American Economic Review June, 1989, pp. 519-543. 20.John E. Bregger, "Measuring Self-employment in the United States" Monthly Labor Review, January/February 1996 pp.3 - 9. 21.Margean Gladysz, ed. 1996 Kalamazoo County Business Directory (Kalamazoo Public Library, Kalamazoo. MI.) 1996. 22.Jeffrey D. Padden, Michigan Small Business Needs Assessment, (Public Policy Associates: EastLansing, MI), 1991. 23.Morris Lamberson and Clint Johnson, "Financing Experiences of Small Manufacturers in Arkansas: Survey and Analysis, Economic Development Review, Spring 1992, pp. 62-66. 24.Phillip Bond and Robert Townsend,"Formal and Informal Financing in a Chicago Ethnic Neighborhood" Economic Perspectives, (Federal Reserve Bank of Chicago), July/August 1996, Vol XX, Issue 4, pp.3-27. 25.Timothy Bates, Banking on Black Business. 26.Sara G. Burr and Mary Strickland, "Creating A Positive Business Climate for Women: An Approach to Small Business Development", Economic Development Review Winter 1992, pp. 63-66. 27.Roger S. Ahlbrandt, "Helping Small Manufacturing Companies Become More Competitive: A Model and an Evaluation", Economic Development Review Winter 1992. 28.Padden, Ibidpg. 30. 29.Michael Brockett, "Struggling Small Businesses: Can (Should) the Community/Economic Development Professional Help?" Economic Development Review Winter 1992, pp. 46-47. 58 30.Birch, Ibid. p. 139. 31.Craig W. Carlson, "Creating Your Own Business" Economic Development Review, Fall 1990, pp. 24-25. 32.Margaret Clark, Tracy Huston, and Barbara Meister, 1994 Directory of U.S. Microenterprise Programs, Self-Employment Learning Project: The Aspen Institute. 1994. 33.Shorebank Advisory Services Inc., Widening the Window of Opportunity: Strategies for the Evolution ofMicroenterprise Loan Funds, (Charles Stewart Mott Foundation), July 1992. 34. Jaqueline Novogratz, Hopeful Change: The Potential ofMicro-enterprise Programs as a Community Revitalization Intervention. June 1992. 59