Christof Bossuyt

OCCUPATIONAL RISK MANAGEMENT OF A CONTRACTOR 07-04-2011
Christof Bossuyt Commercial Director BIS Industrial services
Activities BIS Industrial
Services (NL-Be)
Full
Service
Full
Service
Main Contracting
Main Contracting
Full
Service
Main Contracting
Packages
Packages
Packages
I S P
M
1995
E
I S P
M
2000
E
I S P
M
Since 2005
E
European and international
presence
Industrial Services ¹
Employees ²
¹ Annual revenues before consolidation;
Forecast consolidated revenues 2009:
2,2 EUR b
² Total headcount in 2009: 21,500
The group of mid-size companies:
Around 100 sites across Europe and in
North America
Cross-border collaboration
Decentralised operating responsibility
BIS management participation system a
success model
Northamerica
371
2,760
187
2,228
6
54
169
823
306
2,495
88
931
84
1,596
9
59
Revenues in € m: Germany
Austria:
Employees :
16
106
118
3,041
700
5,075
46
158
MCE's contribution to BIS's
total business in 2010e:
82
701
8
55
1
7
46
929
0
0
43
486
100
540
5,300
Version: December 2009
(BIS without MCE)
Content of the presentation
 IMPORTANCY OF OCCUPATIONAL RISK MANAGEMENT
 EXPLANATION OF COMPETENCE AND WORKING ATTITUDE SCREENING
 REGISTRATION AND MANAGEMENT OF COMPETENCES AND WORKING
ATTITUDE
 CHALLENGES AND OPPORTUNITIES FOR THE FUTURE ?
Content of the presentation
 IMPORTANCY OF OCCUPATIONAL RISK MANAGEMENT
 EXPLANATION OF COMPETENCE AND WORKING ATTITUDE SCREENING
 REGISTRATION AND MANAGEMENT OF COMPETENCES AND WORKING
ATTITUDE
 CHALLENGES AND OPPORTUNITIES FOR THE FUTURE ?
3 generations of safety awareness and
development
Development
Commitment / human performance
Procedures / systems
Design / engineering
time
Do we allow unprofessional workers on an industrial site ?
Major risks on human integrety, process failures, environmental damages and
corporate image for endclient and contractor ???
Content of the presentation
 IMPORTANCY OF OCCUPATIONAL RISK MANAGEMENT
 EXPLANATION OF COMPETENCE AND WORKING
ATTITUDE SCREENING
 REGISTRATION AND MANAGEMENT OF COMPETENCES AND WORKING
ATTITUDE
 CHALLENGES AND OPPORTUNITIES FOR THE FUTURE ?
Screening of companies (and their employees ???? )
• 1989 : Regional work groups on Contractor safety
• 1994 : first VCA checklist (officially launched in Botlek-Europoort)
• 2004-2008 : update of norms : * - ** - P
• norms developped into the actual Petrochemcal norm (P) thanks to an awareness
of industries to reduce working incidents through a better knowledge of ‘Who are we
working with ?’
Screening of companies and their employees ?
• VCA-certificate
• Competences
• Safety attitude
?????
Integrity
Commitment
Management proces under control ?
Witnessed by a notified body !!!
Who are we working with ?
Met zekerheid aan het werk
Door:
Why BIS Professional Workforce?
1.
Endclients want to know with whom they are
working with
2.
Trend to subcontract more business.
3.
Trend to a bigger inflow of new EU-countries.
4.
More sub-quality systems.
5.
Incidents lead to colateral damage.
Principles of BIS Professional Workforce
1.
Certificied by a notified body Det Norkse Veritas
(DNV), according to ISO 17024.
2. Undependant external party that notifies wether
someone becomes a PWF Qualified Crew Member
and stays it.
3. PWF quality defined by and controlled through:
• Steering comitee and exam comitee
• Experts of endclients and contractors
Principles of BIS Professional Workforce
4.
5.
6.
7.
All actual demands integrated in PWF.
PWF Certificate is max. 5 years valid, the
expire date is dependant on the
competence certificates.
Visible appreciation of the Professional
From mid 2008 we work on dedicated sites
only with PWF Qualified Crew Members
for BIS.
Targets of BIS Professional Workforce
1. Improve our performance from the basis:
Competence x Professional Attitude =
Safety + Quality + Service
2. Professionals are visible.
3. Eliminate unprofessional behaviour in front.
BIS
Management
PWF Database
DNV
Steering Comity
Exam Comity
Stakeholder
Representatives
Educational &
Behavioural Experts.
Control & Certification by DNV
Exam Institute
Skill & Behaviour Assessment
Qualified Crew Members
Practical Test
Document
Verification
PWF Certified
Skills
Behaviour
Assessors
What is BIS Professional Workforce?
Insight in :
– Behaviour & Attitude
– Competence
– Safety
– Identity
– Working history
Personal Certificate ISO 17024
BIS Professional Workforce in practice
PWF Practical Assessment
Objective Practical Screening by external party:
a) Practical simulation: building and dismantling
a scaffold by 3 teams leaded by a foreman.
b)Observation and evaluation by
•Competence assessor.
•Attitude assessor.
Practical Assessment Aspects
1. Risc insight & Preparation.
2. Personal Responsability.
3. Communication.
4. Focus on client.
5. Managerial capabilities.
6. Housekeeping.
7. Troubleshooting capabilities.
What is PWF? The Assessment in practise.
Image 1 / solo
What is PWF? The Assessment in practise.
Image 1 / solo
Qualification of BIS Professional Workforce
Scorecard Attitude and Competenced
Acceptable
Improvements
Max. 5
Disqualification
0
Timeframe of implemantation BIS Professional WorkForce
20 PWFers
13 dec 06
2006:
Development PWF
Q1 2007:
Limited Implementation with Launching
Customers
Eind Q1 2007:
Evaluation & Improvements
Q 2, 3, 4 2007:
Implementation PWF Belgium en The Nederlands
2008:
Implementation completed and Maintenance
150 PWFers
15 mrt 07
370 PWFers
15 mei 07
2006
700 PWFers
15 juli 07
1300 PWFers
31 dec 07
2007
Q1
Q2
1500 PWFers
2008
2008
Q3
Q4
Content of the presentation
 IMPORTANCY OF OCCUPATIONAL RISK MANAGEMENT
 EXPLANATION OF COMPETENCE AND WORKING ATTITUDE SCREENING
 REGISTRATION AND MANAGEMENT OF
COMPETENCES AND WORKING ATTITUDE
 CHALLENGES AND OPPORTUNITIES FOR THE FUTURE ?
PWF DATABASE
•
•
Access to PWF data & documents.
Respect of Privacy Legislation
Also after certification !!!!
Non compliancy towards safety rules
leads to :
1. Investigation of DNV
2. Sanctions
3. Probable disqualification
Disqualification leads to withdrawal of
access on
All BIS working sites and contracts
within BENELUX.
Content of the presentation
 IMPORTANCY OF OCCUPATIONAL RISK MANAGEMENT
 EXPLANATION OF COMPETENCE AND WORKING ATTITUDE SCREENING
 REGISTRATION AND MANAGEMENT OF COMPETENCES AND WORKING
ATTITUDE
 CHALLENGES AND OPPORTUNITIES FOR THE FUTURE ?
•
•
•
•
…
DIGITAL SAFETYPASPORT ?
EXPAND TO OTHER CONTRACTORS ?
EXPAND TO MORE ENDCLIENTS ?
SETTING NEW NORMS ?
Safety trends TRIR/LWC period 2004-2011
BIS INDUSTRIAL SERVICES BELGIE N.V.
OUDE BRUG 10
2900 SCHOTEN
WEBSITE : www.bis-is.com