Teknologi` of MSAM - Pernec Corporation Berhad

NADA
BIL.37 TERBITAN PERNEC
JULY 2009
Pernec is ‘Rakan
Teknologi’ of MSAM
for sixth year running
08
Pernec’s Visioning
Session
11
12
“Be the Global
Using CRM
Leader in Developing to Our Advantage
Technology that
Supports the Islamic
Way of Life”
14
Putting A Stop To
Payphone
VANDALISM
22
Big SeIri Day
Contents
JULY 2009
ISSUE 37
MD’s MESSAGE
03
FEATURE
•A New Vision… A New Commitment
A Vision is a Powerful Brand
A vision statement is a concise statement that summarises the
purpose and goals of an organisation’s commitment to creating
a healthy working culture. Taking time to clarify and formulate
our organisation’s vision can also provide a focus and consistent
direction of our strategies in the years to come. The vision statement
will remind managers and employees of the link between employee
participation and the organisation’s ability to achieve its overall
mission.
In fact a vision is a powerful first step to branding implementation
i.e. in bringing a healthy culture of an idea into reality.
04
• MSAM-Johor
06
• MSAM-Kuching
07
• Pernec is ‘Rakan Teknologi’ of
MSAM for sixth year running
08 • Pernec’s Visioning Session
09 • Lesen MIMOS WiWi
Gen 1.5 untuk Pernec
10 • Pernec Collaborates with UKM on Human Capital Development
Branding the vision helps convey to employees that the
organisation’s commitment and support of healthy behaviours is
important and is here to stay.
Nada Pernec will continue to be the vehicle to translate our new
vision and culture into a viral marketing tool for successful business
achievement.
PERNEC IT
011
Editor’s Message
• “Be the Global Leader in Developing
Technology that Supports the Islamic
Way of Life”
Editor
Che Wan Esah
Advisor
Shaharom Md. Shariff
Editorial Team
PERNEC TELCO
012
• Using CRM to Our Advantage
013
• Strategic Partnership with Telcordia
PERNEC PAYPOINT
014
• Putting a Stop to Payphone
VANDALISM
INFO & ACTIVITY
016
• Knowledge Management in Pernec
018
•Pernec Reactivates its
Safety & Health Committee
Salmiah Mohd
Noordin
Noor Azila
Ahmad
HAPPENINGS/EVENTS
020
• Karnival Kerjaya dan Keusahawanan Graduan 2009
021
• Pernec Hosts this year’s PET called War @ Work
022
• Big SeIri Day - Pernec I HQ I 2009
• Big SeIri Day - Pernec I Tikam Batu, Kedah I 2009
024
• A Three Day Training Programme for
Internal Auditors of OSH
Management System Audit
ASPIRATION
025
CSR
026
GALLERY
027
• Tingkah Laku Etika Islam Dalam Perniagaan
Noor Zalina
Hj Basir
Kamsheila
Kamaruddin
Che Mah Ismail
Junaidah Jupri
Muhammad
Suhaimi Yahman
Zol Keplee
Baharom
•Generous Donation to Fight Cancer
• Pernec Golf Invitation 2009
Aznurita Mohd
Zainal Anuar
Diba
Jamalluddin
MD’s MESSAGE
A New Vision… A New Commitment
Assalamualaikum and Salam Sejahtera,
May the Blessings of Allah be upon us all.
A
fter more than 35 years in the business,
jobs especially after the acquisition of TM Payphones
Innovation is another keyword in our vision
Pernec is now ready to focus on a new
Sdn. Bhd. last year although this venture affected our
statement. It requires every Pernec staff to be
business direction in regards to pro-
performance. Nonetheless this acquisition, InsyaAllah,
innovative in terms of new products and services.
viding services. It has always been the
will provide us with a means to be involved in “Retail
To be innovative does not require invention of a
strength of Pernec to be a contractor for Telcos and
Reachability’ that is in line with our corporate strategy
new product. It comes through our understanding
companies in the IT industry. The time has now come
- to diversify into the service operator business. In the
of existing technology and the way we integrate it
for Pernec to move beyond being just a Solutions In-
first year of the takeover, the necessary framework
with the new way of providing convenience. Our
tegrator vendor to a Service Provider. With this trans-
and operational system was put in place. With 17
Helo XPAX product that involves the reloading of
formation everyone in Pernec will embrace a more
staff retained from TM, we were able to continue the
prepaid mobile phones through our payphones,
competitive working attitude in order to compete suc-
payphone service without any service interruption
is an innovation for top-up services. It provides
cessfully with the new landscape of the ICT industry.
right from day one. With the operation centre and call
convenience for prepaid subscribers to top-up since
centre fully operational, we should be back on track to
payphones are already readily available to the public.
Pernec began carving its history way back in 1973
be a force to be reckoned with. This year will also see
Pernec’s new vision will provide the fundamentals
with the first Frequency Division Multiplex (FDM)
the launch of value added services namely Helo XPAX,
to enable this transformation to be successful. To
contract worth RM5 million. In 1981, Pernec was
Helo 1, Helo WiFi and Helo Kangen. The Helo brand is
ensure the success of the programme, positive and
awarded the SPC Switching contract by Telekom
already gaining popularity amongst Malaysians.
innovative recommendations are needed from all
Malaysia Berhad, then Jabatan Telekom, which was
Pernec staff, and suggestions are most welcome at
worth RM1 billion. The Government then mandated
With the new structure of Pernec and the transfor-
a condition for Pernec to establish a factory in the
mation that is taking place, we are proud to announce
North to provide employment opportunities for the
our new vision and mission statement that is more rel-
Our second quarter performance has shown a
nation’s growing population. Pernec NEC (Kedah)
evant and competitive in line with our new business
much better figure compared to last year and the
Sdn. Bhd. was incorporated the following year as the
direction. Let us pray that PERNEC will prosper with
outlook is promising that Pernec will experience a
company entrusted with the Switching contract. Due
the new changes, new PRISM and new vision and
turnaround by year-end. With a target of more than
to its excellent performance, in 1993 an extension of
mission in the years to come.
RM400 million in terms of revenue, this is a new
the Switching contract equivalent to 800,000 lines was
performance level for Pernec to achieve. We hope
awarded. The very next year, the Digital Line Carrier
The new vision is to be a technology
(DLC) contract worth RM600 million was also award-
company that inspires innovation
towards excellent service and enables
value creation.
ed. In many ways, those were our ‘glory days’.
[email protected].
every Pernec staff will put their commitment and
effort towards achieving this goal.
LET US PRAY FOR A PRODUCTIVE 2009.
They said, “Our Lord! Bestow on us mercy from
Pernec has weathered two economic crises in
Yourself, and facilitate for us our affair in the
right way!” - Surah Al Kahf Ayat 10.
the past and is currently facing the third. The last
Pernec has been and will continue to be a technol-
two years have been tough for everyone in Pernec,
ogy company especially since the products that Per-
in fact worse than what we experienced in 1997.
nec markets are of high tech quality - telecommunica-
Nevertheless, the situation is still better than during
tion and IT. The company also embraces technology
the 1986 economic crisis when we laid-off more than
in its business operations and processes. The EMAS
half of our workforce. Alhamdulillah, there will not be
project for instance has provided a better and more
Shaharom Md. Shariff
a repetition of this as for now we still have sufficient
efficient way of handling our business processes.
Managing Director, PERNEC
Best regards,
JULY 2009 NADA PERNEC 03
MSAM-Johor
FEATURE
1
3
5
1.
Telefon awam Helo turut menarik
perhatian kanak-kanak semasa
pameran MSAM 2009.
2.
Maskot Maybank juga turut
mengambil kesempatan
menggunakan perkhidmatan Helo
2
XPAX
3.
6
Zol, Farah dan Baiti antara
kakitangan Pernec IT yang
bertugas sepanjang MSAM 2009.
4.
4
Kegembiraan jelas terpancar di
wajah Perdana Menteri selepas
melancarkan MSAM 2009 di Johor.
5.
Datuk Zainun Aishah Ahmad,
Pengerusi Pernec beramah mesra
dengan kakitangan Pernec sambil
diperhatikan oleh En Shaharom
Md. Shariff.
04 NADA PERNEC JULY 2009
7
6.
Presiden dan Ketua Eksekutif
FEATURE
Kumpulan PNB, Tan Sri Dato’
Hamad Kama Piah merupakan
salah seorang dari VIP yang
melawat ‘booth’ Pernec.
7.
Antara pengunjung yang melawat
tapak pameran Pernec.
8.
Kehadiran badut McDonald turut
menghiburkan pengunjung dan
peserta pameran.
9.
Datuk Zainun Aishah Ahmad
merakamkan kenangan bersamasama kakitangan Pernec.
10. Maryam Shaharom menayangkan
Kad Helo yang kini berada di
pasaran.
11. Penari cilik zapin turut dijemput
untuk memeriahkan suasana
pameran.
11
10
9
8
JULY 2009 NADA PERNEC 05
FEATURE
MSAM-Kuching
1
5
1.
En Shaharom Md Shariff dan Puan Rohani
Mohamed Mokhtar bersama kakitangan yang
bertugas sempena Mini MSAM, Kuching.
2.
Presiden dan Ketua Eksekutif Kumpulan
PNB, Tan Sri Dato’ Hamad Kama Piah (kiri),
mengiringi Yang di-Pertua Negeri Sarawak,
Tuan Yang Terutama Tun Datuk Patinggi
Abang Haji Muhammad Salahuddin Abang
Barieng melawat ‘booth’ Pernec.
3.
Pelajar sekolah yang mengunjungi tapak
pameran Mini MSAM untuk menambah
pengetahuan dan informasi.
4.
2
En Shaharom Md. Shariff menyampaikan
cenderamata kepada YAB Pehin Sri Haji
Abdul Taib Mahmud, Ketua Menteri Sarawak
sebagai tanda penghargaan
5.
Pose menarik kanak-kanak Sarawak di
hadapan telefon awam Helo
6.
Orang kuat Pernec; (dari kanan) En Shaharom
Md. Shariff, Puan Rohani Mohamed Mokhtar
dan Puan Jamiah Abdul Hamid.
3
4
06 NADA PERNEC JULY 2009
6
FEATURE
Pernec is ‘Rakan
Teknologi’ of MSAM
for sixth year running
This year marked the tenth year in which PNB were the organisers
of ‘Minggu Saham Amanah Malaysia’ (MSAM). The event was inaugurated by our Prime Minister, YAB Datuk Seri Najib Tun Razak.
P
ernec was once again honoured
to be appointed ‘Rakan
Teknologi’ to carr y out IT
infrastructure works during
‘Minggu Saham Amanah Malaysia’
(MSAM) held in Johor Bahru from 18 27 April 2009. This is the sixth time we
have been appointed.
To complete the tasks at hand, 18 personnel were selected to handle the application software, network equipment,
power and transportation.
2009 MSAM Infra Team
Mohamad Noor Azman Sulaiman
Md Nizam Md Diah
Ahmad Mustapha Mohd Yahya
Abdul Aziz Jaalam
Mohd Hamdi Isa
Wan Mazuki Wan Nawang
Kamal Sham Md. Din
Khairul Anuar Abd Aziz
Khairul Anuar Abd Talib
Mohd Fahimi Roslan
Maznan Maskat
Nik Hanita Nik Mohamed
Norasniza Sailan
Mohd Rozi Yusoff
Ahmad Saufi Md Nawi
Mohd Khairazi Mohd Nor
Mustapal Kamal Mohd Noor
Zurafuddin Abas (PM)
Mohamed Nasir Saharum (PD)
points and cabling works that were crucial to the success of the event. Our
heartfelt thanks go out to ever yone in
the team who faced tremendous pressure of meeting the tight deadline and
working under hot and humid conditions with no proper ventilation.
However, we are happy to report that
their commitment and dedication paid
off as the team did a remarkable job and
were able to complete the prequisites
before the installation and testing stage
for the application and workstations.
Planning began as early as Februar y
this year and included finalising the
floor plan layout, application software
enhancements including hardware and
software, logistics and ensuring deliverables at the site.
During the event, there were no severe
issues encountered. This was proof of
the team’s capabilities in handling a big
event such as MSAM. Minor issues reported were attended to swiftly.
The technical team meanwhile were
tasked with the installation of over 120
Kudos to all those involved for their
team effort and cooperation!
JULY 2009 NADA PERNEC 07
FEATURE
Pernec’s Visioning Session
A
strategic visioning session was
held among the senior management of Pernec Corporation Bhd
on 25 June 2009 to redefine the company’s
vision and mission statement in view of the
new business strategies and direction. The
session was facilitated by Puan Aznurita
Anuar, the Manager of Corporate Planning and attended by 22 key management
members representing the Pernec Group
of Companies, including the Strategic Support Units (SSU). Among those present
were the Managing Director, En. Shaharom Md. Shariff, En. Dzulkifli Muhamad
(CEO of Pernec Telco Group), YM Tengku Asmaluddin Tengku Arshad (CEO of
Pernec PayPoint) and En. Zalman Yaacob
Zulkifli (CEO of Pernec IT Group). The
session was termed as “Shared Visioning
Session” as it was designed to formulate a
common vision across the whole Group.
After four long gruelling hours, the vision
and mission statement was finally agreed
08 NADA PERNEC JULY 2009
upon, where the team identified four key
components of the vision statement which
are technology, innovation, excellent
service and value creation. These core
components reflect Pernec’s inspiration
to inculcate innovative culture throughout
the whole business processes, thus adding
value to customers by providing leading
edge technology, superior products, and
excellent services. All these components
are wrapped up in the mission statement
that reemphasise Pernec’s commitment to
achieve its new vision.
The successful formulation of the vision
and mission statement clearly reflects the
commitment by the senior management to
elevate Pernec to a higher level in tandem
with the changing business landscape and
challenges.
Let’s embrace it and together we can chart
a new chapter for Pernec’s prosperous
future.
Vision:
• To be a technology
company that inspires
innovation towards
excellent service and
enables value creation
Mission:
• We provide excellent
service to create
maximum value for
customers
• We inspire innovations
through collaboration
and partnership
• We contribute to
nation building
and the growth of a
knowledge economy
FEATURE
Lesen MIMOS WiWi Gen 1.5 untuk Pernec
YB Datuk Dr. Maximus Johnity Ongkili mengatakan bahawa insentif
khusus akan diberikan kepada pencipta dan perekacipta.
P
ernec Integrated Network Systems Sdn. Bhd. (PINS)
telah menerima teknologi MIMOS WiWi Gen 1.5 dan
Internet Protocal Version 6 (IPv6). Penyerahan teknologi
ini telah dilakukan sempena dengan majlis Pelancaran Dasar
Pengkomersilan Harta Intelek bagi Projek Penyelidikan
dan Pembangunan (R&D) yang dibiayai oleh kerajaan di
Pusat Konvensyen Antarabangsa. Majlis pelancaran ini telah
disempurnakan oleh YB Datuk Dr. Maximus Johnity Ongkili,
Menteri Sains, Teknologi dan Inovasi pada 22 Jun 2009.
Pengarah Urusan Pernec, En. Shaharom Md. Shariff telah
menerima penyerahan teknologi WiWi Gen 1.5 ini daripada YB
Datuk Dr. Maximus. Turut menghadiri majlis tersebut adalah
Ketua Pegawai Eksekutif Pernec Telco, En. Dzulkifli Muhamad.
WiWi Gen 1.5 merupakan alat CPE (Customer Premises
Equipment) yang menghubungkan dua teknologi tanpa wayar
di dalam satu, iaitu WiFi dan WiMax. Dengan menggunakan
WiWi, maka pengguna WiMax boleh berkongsi menggunakan
satu liputan WiMax dengan lebih ramai pengguna dalam
satu lingkungan kawasan WiFi. Alat CPE WiWi Gen 1.5 ini
turut mempunyai ciri-ciri piawaian WiFi yang menyokong
IEEE 802.11b/g dan WiMax IEEE 802.16e. Sebagai penerima
teknologi dari MIMOS bagi WiWi Gen 1.5 maka PINS
memperolehi lesen untuk mengkomersilkan, menambahbaiki
dan mengeluarkan produk tersebut di Pernec Advanced
Network Sdn. Bhd. (PAN) terletak di Tikam Batu, Sungai
Petani, Kedah.
Dalam majlis tersebut, YB Datuk Dr. Maximus mengatakan
bahawa insentif khusus akan diberikan kepada pencipta dan
perekacipta. Pertama, RM500 akan diberikan kepada setiap
pendedahan rekacipta (disclosure of invention) dan jika rekacipta
ini difailkan RM5,000 akan diterima oleh pencipta tersebut.
Menariknya, jika paten produk tersebut diluluskan, maka
tambahan insentif sebanyak RM10,000 akan diberikan menjadikan
jumlah keseluruhan sebanyak RM15,500. Selain insentif tersebut
pencipta turut memperolehi manfaat dari aspek perkongsian
keuntungan di mana keuntungan pertama hasil daripada
pengkomersilan produk atau teknologi sebanyak RM25,000 akan
diberikan kepada mereka.
Diharapkan dengan penyerahan teknologi daripada MIMOS ini
akan dapat membantu meningkatkan lagi perkembangan syarikat
yang dimiliki oleh Pernec untuk bersaing menerusi pembangunan
produk strategik agar dapat menembusi pasaran yang diceburi.
Usaha yang dibuat oleh kerajaan melalui MIMOS dan MOSTI ini
adalah satu usaha yang baik dan semoga penyerahan teknologi
yang diterima oleh Pernec bukanlah yang pertama dan terakhir.
Justeru, hubungan antara Pernec, MIMOS dan MOSTI perlulah
dipelihara agar dapat bekerjasama di masa akan datang.
En. Shaharom Md. Shariff (kiri) menerima penyerahan teknologi MIMOS
WiWi Gen 1.5 daripada YB Datuk Dr. Maximus Johnity Ongkili (tengah)
sambil diperhatikan oleh tetamu kehormat yang lain.
JULY 2009 NADA PERNEC 09
FEATURE
(From right) Prof. Madya Syed Ghazali Wafa Syed Adwam Wafa, Prof. Dr. Mohd Tusirin
Nor, En.Shaharom Md. Shariff and En. Samri Dollah.
Pernec Collaborates with
UKM on Human Capital Development
T
he Human Capital Management Department (HCM) of Pernec is in collaboration with the Industry Liaison
Office of Universiti Kebangsaan Malaysia
(UKM) on a programme to provide students
with opportunities for employment and industrial training.
The HCM Department of Pernec identified
that the need for a cross-trained and highly
skilled workforce is essential for capacity
building and development in the 21st century.
As such the Human Capital Development
programme will establish integrative training
environments for students to focus on industrial training and career development.
In the first phase of the programme, 20
students and five staff of UKM were invited
for a half-day industrial visit to Pernec on 19
May 2009. The visit was intended to facilitate
greater diversity in student participation and
preparation for the six-month internship programme they will undergo later at Pernec.
A week later, shortlisted students were
010 NADA PERNEC JULY 2009
called to be interviewed for the internship
programme. The internship programme is
offered to graduating students with CGPA
3.00 and above who are currently awaiting
their final examination results. Successful
candidates will be given a fixed monthly allowance and also employment opportunities
after their internship ends.
With such a programme in place, Pernec
hopes to contribute to the development of a
diverse, globally-engaged IT and engineering
workforce made up of Malaysian students.
As such the Human
Capital Development
programme will
establish integrative
training environments
for students to focus on
industrial training and
career development.
PERNEC IT
“Be the Global Leader in
Developing Technology
that Supports the Islamic
Way of Life”
One of the key pillars in the
Strategic Initiative of Pernec IT
Zalman Yaacob Zulkifli,
CEO Pernec IT
BENEFITS IN JOINING
HALALSQUARE AS A
MERCHANT ARE:
H
alal is a trend that has been active
in the Malaysian market for well
over a decade. In line with our
aspiration towards global recognition as an
innovator of the Islamic Economy and our
successful development as a multi-racial and
multi-religious country – Pernec IT has ensured that its venture into the Islamic market is timely and relevant.
In rising to the challenge of enabling a
common platform to bridge the supply chain
for the local manufacturers and producers
of halal products, Pernec IT has launched
HalalSquare as a virtual marketplace which
not only addresses the capability to provide
for eCommerce, but also enables the logistics and supply chain management to be
fully integrated.
The concept of software as a service to
enable the supply chain to be connected
is planned for the future release of the
platform. This shall further encourage
commerce within the halal economy.
HalalSquare specifically is a platform to
promote halal awareness to the world,
complementing the increasing demand of
halal industry exchanges.
HalalSquare.com portal www.halalsquare.com.my, through its various modules that are in the pipeline will serve
the global community as the source of
information and knowledge on halal related topics. One of the modules that are
already running, HalalSquare h-Shop, offers not only halal food, but many other
phrases related to halal ranked top in major search engines.
HalalSquare.com was officially launched
on 18 April 2009, in conjunction with Minggu Saham Amanah Malaysia (MSAM).
Established with the objective of catering
to the market of halal products and services produced by Muslims and also as a
community online as a one stop centre
on issues, awareness, knowledge related
to halal and emphasis towards the development of an outstanding and excellent
ummah.
1. Additional distribution channel
through an eCommerce platform
2. Privileges offering open to a
wider range of customers
3. Loyalty programme and reward
point incentive to customers
4. Aggressive marketing and
promotion
5. Faster products go-to-market
6. Award and recognition for best
merchant
7. Managed by reputable and trustworthy company
8. Attractive web store package for
merchant
Parties that are interested, please
contact 03-42596081 or email to
[email protected] for
further details.
HalalSquare invites businesses to join
as our merchant. Those joining before
July 2009 will be entitled to a free webstore fee for its first six months of operations, saving over RM120 in registration
and start-up fees.
JULY 2009 NADA PERNEC 011
PERNEC TELCO
USING CRM
to OUR ADVANTAGE
P
ernec has formed a partnership with AMDOCS
with the latter providing a critical end-to-end
convergent billing system that enables realtime billing in telecommunication networks.
Apart from this, AMDOCS will also provide Customer
Relationship Management (CRM) features that address
multi-service operators such as GSM, GPRS, CDMA,
WiMAX, VoIP, ISP and fixed networks.
CRM is not just a technology. It is a
comprehensive, customer-centric approach
to an organisation’s business philosophy of
dealing with its customers.
a large, competitive differentiator for CRM services in
the future”.
With this partnership, Pernec will become the leading
local provider of customer experience systems within
Asia Pacific.
The concept of a CRM system has become increasingly important in recent years. CRM involves the various processes taken to track and organise contacts with
current and prospective customers. A CRM function
improves services provided to customers, and uses customer contact information for targeted marketing and
customer functions.
The comprehensive convergent billing system has
a flexible and powerful convergent rating engine that
gives network operators a competitive advantage to be
market leaders in the telecommunications industry.
CRM is not just a technology. It is a comprehensive,
customer-centric approach to an organisation’s business
philosophy of dealing with its customers. This includes
policies and processes, front-of-house customer service,
employee training, marketing, systems and information
management. Hence, it is important that CRM implementation considerations stretch beyond technology towards
incorporating broader organisational requirements.
Speaking about the partnership, Encik Dzulkifli Muhamad, CEO Pernec Telco said, “We chose AMDOCS
to establish our combined billing, CRM and OSS platforms because they are the world leader. We believe the
innovation AMDOCS brings to the marketplace will be
Pernec is utilising AMDOCS CRM software to provide services to support various processes and obtain
information about customers and its segmentation. This
is because Pernec believes a successful CRM effort requires a holistic approach.
012 NADA PERNEC JULY 2009
PERNEC TELCO
Strategic Partnership with Telcordia
P
Dzukifli
Muhamad
CEO
Pernec Telco
ernec has broad and extensive experience and
commitment in successful implementation of many
projects undertaken for Malaysian Telco operators
such as Advanced Intelligent Network
(AIN), International Voice Management
System, RBT, MCIS, USSD and PSPG.
Pernec is very confident of repeating its
successful delivery for the implementation
of Intelligent Network (IN).
clients to realise operational efficiencies, drive revenue,
and maintain a competitive edge. Telcordia is the leader
in the service delivery, service fulfillment and the number
portability solution. For the IN (Intelligent Network)
product, it’s being adopted by the major operators
including Verizon, Orange UK, Oi in Brazil, Tata and Idea
in India and many others. Telcordia is headquartered in
Piscataway, N.J, with offices throughout North America,
Europe, Asia, Central and Latin America.
Our technology partner, Telcordia,
is a global leader in the development
of fixed, mobile and broadband
communications software and services
and enables Communications Ser vice
Providers (CSPs), enterprises, suppliers
and government entities to successfully
deploy innovative and advanced services
in the new era of services-dominated
communications. With its innovation, experience,
and reach, Telcordia has the elements to deliver the
communications software and services that help their
The Telcordia Converged Application Server (Converged Application Server), on which the Real-Time
Charging application runs, is well-established in complex
multi-vendors networks.
Pernec views the relationship with Telcordia as a strategic partnership that will allow customers to drive their
infrastructure investment budgets further, to perform network expansion in order to attract new subscribers or tap
into new market segments.
By Mohamad Affendy Abdul Ghani, PINS
JULY 2009 NADA PERNEC 013
PERNEC PAYPOINT
Putting a
Tengku Asmaluddin Tengku Arshad
CEO Pernec PayPoint
Helo XPAX Promotion
The Helo XPAX team from Pernec PayPoint was
aggressively promoting Helo XPAX on 1 July till
8 July 2009. The main objective of the promotion
was to target the customers, to drive awareness
for Helo XPAX Reload and also to promote usage
of Helo public phone. It was very successful and
received positive feedback from the customers.
Launching is in progress and will be announced
soon.
The features and benefits of Helo XPAX are:
•
Ease of use at Helo Payphones – Lift the
phone receiver, insert six (6) - 0.50 sen coins
in the coins slot and you are on your way to
the reload world.
•
Prepaid convenience – Minimum reload of
RM3.00.
•
Can be used to reload for prepaid XPAX users - family and friends.
•
Can reload at all Helo Payphones nationwide.
•
Reloads are ideal for users to suit your budget for the day.
014 NADA PERNEC JULY 2009
VAND
“However, this
convenient
communications
tool is, more
often than not,
a victim of
vandalism or
fraud.”
PERNEC PAYPOINT
Stop to Payphone
DALISM
T
he vandalism of public payphones is of growing concern across the nation and
to this end, Pernec, as a responsible ser vice provider, is planning
to organise an awareness programme
on how to combat this crime. To be
launched soon, this CSR programme
is aimed at deterring payphone vandals from committing this despicable
act and reducing the incidence of payphone vandalism within the community.
Pernec PayPoint’s new CEO, Tengku
Asmaluddin described public payphones as still being one of the most
convenient ways of communicating,
especially in rural areas where cellular coverage is still
ver y poor. “However, this convenient
communications
tool is, more often
than not, a victim
of vandalism or
fraud,” he stated.
He said the Helo
Payphones
were
constantly undergoing maintenance works due to vandalism and fraud apart from natural environmental conditions.
“Vandalism is perpetrated in many
forms: breaking of glass at booths,
breaking of coin boxes, the use of foreign coins or objects, broken handsets
that are either ripped out entirely or
broken in several places and left in
pieces. Most prevalent now at the Helo
phone booths are the pasting of illegal
advertisements by loan sharks.”
He added that the continuous damage to payphones and handsets have
contributed to high maintenance costs
per payphone. Due to this, payphone
operators cannot afford to reduce the
telephone rates that should be enjoyed
by the public at large.
He added, “Vandalism is a perennial
problem”. There is no single definition
and no model solution on how to totally eliminate this
problem. Its direct
costs amount to
millions of ringgit yearly, and
its wider effects
range from inconvenience and discomfort, to many
actual unfortunate
incidents to the
public. Considerable energy and resources have been
directed at understanding why vandalism takes place at all and Pernec PayPoint will continuously devise preventive schemes to reduce the incidence
of vandalism currently.
JULY 2009 NADA PERNEC 015
INFO & ACTIVITY
Knowledge
Management in Pernec
By : Hashimi Mohd Hashim,
Collaborator : Mohd Misron Omar,
Knowledge Management Department
INTRODUCTION
ince its incorporation in 1973, in order to survive, Pernec
has been meeting ever increasing competition and technological change, and has evolved into a full-fledged ICT
company, with markets in telecommunications, the financial and
IT sectors.
S
In global markets today, knowledge is the new coinage. Intellectual Capital (ideas, different kinds of knowledge, innovations,
etc) is gaining prominence as the prime mover of markets. Big
businesses today, aiming to maintain or capture more market
share, are continually investing in knowledge initiatives to gain
competitive edge and profitability.
within Pernec, to support Pernec’s business operations. Culture changing is a challenging and long-term process which involves altering of attitudes and habits, and overcoming resistance
to change.
The KM Department is not the owner of the knowledge and do
not have ownership of the media (e.g. documents, files, manuals, books, etc) wherein the knowledge resides : these belong to
the respective departments or personnel who contribute the documents, etc, into the knowledge database.
The department needs to know the processes to manage Pernec’s knowledge wealth by:
PERNEC’S KNOWLEDGE MANAGEMENT(KM)
DEPARTMENT ESTABLISHED
In the Change Management exercise, begun in 2006, one objective set was Managing Organisational Knowledge. In mid-July
2008, the Knowledge Management Department was setup to
look into this objective. In November 2008, the KM Policy was
created.
1. understanding and focussing on how Pernec identifies, creates, captures, shares and leverages on knowledge.
2. identifying or coming up with systematic processes to support these activities which enable replication of successes.
The objective of the department is to create a knowledgesharing culture and to manage the sharing of knowledge,
1. The processes to enable the evolution or change towards a
culture of knowledge-sharing in Pernec
016 NADA PERNEC JULY 2009
As the objective is culture-change, a KM system (KMS) is
mandator y. This KMS includes:
INFO & ACTIVITY
2. A KMS application, which has the following functions/characteristics:
a. It is available to every Pernec
user (‘user’ as defined in the Pernec IT Policy).
b. It should facilitate users to
contribute to the knowledge
database but provide filtering
mechanism through authorised
personnel or knowledge controllers or moderators.
c. Users can send their contribution to these moderators.
d. Users can keep track on what
they have sent and its status.
e. It facilitates search for knowledge in the local and external
knowledge database(s).
f. It has the ability to produce relevant statistics on KMS utilisation.
Resource problems prevented an initial
attempt to develop the KMS Application
but a knowledge repository and information sharing initiative has recently been
set up.
CHALLENGES/OBSTACLES
The challenges/obstacles faced by the
KM department are:
1. To develop a KMS suitable for Pernec and its operations.
2. Lack of knowledge sharing culture
and respect for knowledge in Pernec.
Both 1 and 2 require a long term
strategy.
3. Lack of motivation: ‘What do I get if I
share my knowledge with others ?‘ is
a question users will ask. Knowledge
sharing must be linked to KRA and
KPI.
In the next article on Knowledge Management, we shall address other issues
and aspects of interests which relate to
KM in Pernec.
Since its incorporation in
1973, in order to survive,
Pernec has been meeting ever
increasing competition and
technological change
JULY 2009 NADA PERNEC 017
INFO & ACTIVITY
Pernec Reactivates its
Safety & Health Committee
As part of
GAFM’s
initiative for
year 2009,
GAFM will be
responsible
for providing
a secure, safe
and healthy
working
environment
for staff and
customers
present in
the Pernec
environment.
018 NADA PERNEC JULY 2009
T
he Safety & Health Committee 2009 was formed on 26 February 2009
comprising of 16 members including its Chairman, En. Mohd Yusof Abdul Mutalib who is also the Senior General Manager for Group Admin.
& Facilities Management Dept. (GAFM).
Pernec Management has given the mandate to GAFM to reactivate the committee that has been inactive for a few years. As part of GAFM’s initiative for
year 2009, GAFM will be responsible for providing a secure, safe and healthy
working environment for staff and customers present in the Pernec environment.
Formation of the Committee is also to fulfil the requirement from Occupational Safety & Health Act (OSHA - Sect. 30 (1)(a) to establish the committee in
companies that have 40 or more staff).
The functions of a Safety & Health Committee are:
1. Assist in the development of safety & health rules and safe systems of work;
2. Review the effectiveness of safety & health programmes;
3. Carry out investigation on the trends of any accident or incident which
occurs at the workplace and shall report to the employer of any unsafe or
unhealthy condition or practices at the workplace together with the recommendations for corrective action, and
4. Review the safety & health policies at the workplace and make recommendations to the employer for any revision of such policies.
INFO & ACTIVITY
PERNEC SAFETY & HEALTH
COMMITTEE 2009 CHARTER
(1). The steering committee comprises
of full representation from all
business and support groups within
Pernec.
(2). Each group is represented by the executive, non-executive and site safety inspectors/expert representatives
in order to know and deal with real
Safety & Health problems and issues
unique to that individual group.
(3). The steering committee acts as a
custodian as well as the driver to
ensure that the company’s Safety &
Health initiatives meets the overall
objectives in providing a secure and
safe working environment for staff
and customers present in the Pernec
environment.
(4). The steering committee will oversee
and ensure the development of individual Business and Support Group
Safety & Health manuals to be
adopted by all staff within the group.
Wherever possible, the manual will
be in line with statutory requirements from relevant bodies such as
NIOSH and DOSH.
(5). Four main subcommittee’s have
been formed to address the Safety &
Health requirements for the entire
company, namely:
(i). Emergency Response Group to
initiate fixed procedures to deal
with fires or other calamities
that may arise. In dealing with
the above, this group comprises
of the following :
• First Action Team who are
responsible in initiating fixed
procedures to address the
above.
• Fire Marshal Team who are
responsible for the safe evacuation of staff during fire or other calamities that may arise.
(ii). First Aid Team - to attend to
staff in need of first aid assistance arising from injuries sustained resulting from fires or
other perils/calamity that may
arise.
(iii). Audit Team - to ensure that the
Safety & Health procedures and
policy adopted by the company is
strictly adhered to by all Pernec
staff in both office based or site
based working environment.
(iv). Training and Promotion Team
- to ensure that full information
and adequate training is provided to all Pernec staff with
regards to the Safety & Health
issues within Pernec.
OVERALL PERNEC SAFETY & HEALTH
INITIATIVES ROADMAP
In the effort to ensure Pernec conforms
to the statutory requirements of the
Occupational Safety & Health ACT,
Pernec will embark on the following actions:
• Year 2009 – comply and subscribe
to applicable legal requirements.
• Year 2010 – comply with standard
requirements of OHSAS 18001
and MS1722.
• Year 2011 – Integrate system performance (QMS,OSH and others).
JULY 2009 NADA PERNEC 019
HAPPENINGS/EVENTS
Karnival
Kerjaya dan Keusahawanan Graduan 2009
K
arnival ini adalah merupakan yang julung kalinya disertai oleh Pernec Corporation Bhd yang dianjurkan
oleh Kementerian Pengajian Tinggi Malaysia. Karnival selama tiga hari ini bermula dari 15 hingga 17 Mei 2009
bermula pada jam 10:00 pagi hingga 7:00 petang bertempat di
Pusat Dagangan Dunia Putra (PWTC).
Sebanyak 600 syarikat daripada pelbagai sektor industri telah
turut serta menjayakan karnival ini dengan sebanyak 10,000
peluang pekerjaan ditawarkan. Pelbagai aktiviti disediakan
termasuk pameran daripada syarikat, temuduga terbuka,
taklimat berkenaan pekerjaan, jualan produk IKS dan pelbagai
peluang perniagaan.
020 NADA PERNEC JULY 2009
Karnival selama tiga hari ini berjalan dengan lancar dan mendapat
sambutan yang hangat daripada graduan-graduan pusat pengajian tinggi tempatan dan juga individu-individu yang sedang mencari peluang
pekerjaan. Pihak penganjur telah menyediakan sistem kad ‘bar code’
bagi memudahkan sesiapa yang ingin memuat naik maklumat peribadi
serta permohonan mereka ke dalam komputer-komputer yang telah
disediakan.
Tempat pameran Pernec juga menjadi tumpuan para pengunjung dan
pencari pekerjaan kerana sepanjang karnival ini berlangsung, Pernec
telah dapat mengumpul lebih kurang 600 permohonan dan sehingga
kini Pernec masih lagi menerima permohonan melalui email daripada
pengunjung yang mencari peluang pekerjaan di Pernec.
HAPPENINGS/EVENTS
Pernec Hosts this year’s
PET called War @ Work
Pernec had the honour of hosting this year’s Post Event Training (PET)
programme for the PNB Group on 11 March at Kelab Darul Ehsan (KDE).
By: Nor’ Azizan Abd Razak
QMS Department
M
r. Eugine Tan from Trainers Alliance Gemilang Sdn. Bhd. was
the guest speaker of the day. His presentation entitled War @ Work touched
on understanding the challenges and
obstacles faced by our business today.
The ‘war’ referred to in his
presentation certainly was
not of the infamous “shock
and awe” variety but more of
the traditional “smash and
grab” version – where there
is real significance in and
room for the use of strategic
formations, deployment and
tactical brilliance.
The ‘war’ referred to in his presentation certainly was not of the infamous
“shock and awe” variety but more of
the traditional “smash and grab” version – where there is real significance
in and room for the use of strategic
formations, deployment and tactical
brilliance. The main question was - just
how does one interpolate the latter war
scenario to the business world one operates in.
The programme highlighted the
various possibilities using strategies
and wisdom derived from classic war
manuals as well as interpretation and
implementation of principles by bril-
liant historical war figures. Finally
participants were required to map the
insights gained to more modern business events and personalities.
At the end of the programme, participants were able to establish a link between war and the real business world;
choose appropriate strategies and tools
for personal and organisational achievements as well as adopt and adapt lessons learnt from the war and business
metaphors.
The PET programme was initiated by
the PNB Group in 2001 with each company within the PNB Group required
to organise a training event involving
participation from all other companies
within the Group.
The objective of PET was to serve as
a platform for the PNB Group to share
best practices, resources and expertise.
JULY 2009 NADA PERNEC 021
Big SeIri Day
HAPPENINGS/
EVENTS
Pernec | HQ | 2009
P
ihak pengurusan Pernec Corporation Bhd telah
mengadakan “Pernec Big SeIri Day” atau gotong
royong secara besar-besaran melibatkan semua
anak syarikat Pernec di Kuala Lumpur pada 8 May
2009 dan di Tikam Batu, Kedah pada 22 May 2009 yang
berkonsepkan “Quality Work Environment” iaitu:
nn nn nn nn nn Mewujudkan suasana kerja yang kondusif,
tersusun dan bersih.
Memupuk semangat bekerjasama (teamwork) di
kalangan warga Pernec.
Melahirkan pekerja yang berkualiti dan cemerlang.
Menghasilkan kerja yang berkualiti bagi mencapai piawaian keperluan pelanggan.
Mencapai ke tahap “Exceed Customer Satisfaction”.
Program yang diadakan di Pernec Kuala
Lumpur ini mensasarkan beberapa objektif
di dalam perlaksanaannya:
nn nn nn
Untuk memberi peluang serta ruang kepada
kakitangan Pernec untuk menyisihkan barangan
tidak terpakai seperti dokumen-dokumen lama,
buku, kertas-kertas yang sudah tidak digunakan,
perabot lama dan lain-lain.
Untuk melahirkan suasana yang kondusif, bersih
dan selesa buat warga Pernec.
Bertujuan melahirkan kesedaran tentang betapa pentingnya konsep 5S untuk diadaptasikan
dalam budaya kerja.
Program ini merupakan kesinambungan kepada program 5S yang pernah diadakan di Pernec pada tahun 2004 dan dirasmikan sendiri
oleh Pengarah Urusan Pernec, En. Shaharom
Md. Shariff. Dengan komitmen semua warga
Pernec, program seperti ini dilihat berjaya mencapai matlamat seperti yang disasarkan. Inisiatif
seperti ini wajar diteruskan pada masa akan
datang bagi membolehkan keadaan persekitaran Pernec sentiasa berada dalam keadaan ceria
dan selesa.
Ribuan terima kasih diucapkan kepada semua
yang terlibat dalam menjayakan ‘Pernec Big
SeIri Day 2009’.
022 NADA PERNEC JULY 2009
Big SeIri Day
Pernec | Tikam Batu, Kedah | 2009
by: Wan Zulhazran Wan Zulkifli, QMS Department
HAPPENINGS/
EVENTS
P
ada 22 May 2009, aktiviti “Pernec Big SeIri Day” bagi Tikam
Batu, Kedah, telah dimulakan seawal pagi bertujuan membersih persekitaran tempat kerja oleh semua warga Pernec Kedah.
Di sebelah petangnya, program diteruskan dengan taklimat dan
ucapan perasmian dari Ketua Pegawai Eksekutif Pernec Telco iaitu En.
Dzulkifli Muhamad. Dalam ucapan tersebut, beliau telah mengambil
kesempatan untuk memberi sedikit motivasi dan nasihat kepada warga
Pernec Kedah.
Program 5S yang telah dilancarkan pada tahun 2004 ini sangat mudah
diamalkan oleh sebarang jenis perniagaan sama ada perkilangan,
perkhidmatan atau perniagaan. 5S adalah 5 set perkataan Jepun
dengan setiap satunya bermula dengan bunyi “se” atau “shi”. Set-set
perkataan tersebut adalah:
SEIRI - SISIH
Sisihkan dan buangkan barangbarang yang tidak diperlukan.
SEITON - SUSUN
Susun barang-barang dengan teratur
supaya ianya mudah diambil atau
dipulangkan ke tempat asal selepas
digunakan.
SEISO - SAPU
SHITSUKE - SENTIASA AMAL
Sentiasa bersihkan tempat kerja anda
dengan rapi supaya tiada kekotoran di
lantai, mesin dan peralatan.
SEIKETSU - SERAGAM
Melatih pekerja mematuhi
prinsip 5S dengan baik supaya
menjadi amalan budaya kerja yang
cemerlang dan berterusan.
Memelihara taraf kebersihan dan
penyusunan tempat kerja yang efektif
dan sistematik setiap masa.
“….Seiri juga perlu dilihat dari perspektif yang berbeza. Tempat kerja yang bersih dapat menghasilkan kerja
yang berkualiti, di samping pembersihan minda juga
perlu dilakukan demi mengubah budaya kerja warga
PAN dari tahap lama ke tahap yang baru. Perkataan
Seiri juga boleh ditambah dengan huruf
‘ng’ yang menghasilkan perkataan ‘seiring’, lantaran membawa maksud seiring
dalam merealisasikan Misi dan Visi
Pernec…”
En. Dzulkifli muhamad,
Ketua Pegawai Eksekutif Pernec Telco
JULY 2009 NADA PERNEC 023
HAPPENINGS/EVENTS
A THREE DAY TRAINING PROGRAMME FOR INTERNAL
AUDITORS OF OSH MANAGEMENT SYSTEM AUDIT
(OHSAS 18001:2007 / MS1722)
by: Noor Zalina Hj. Basir
QMS Department
PERNEC HQ FROM 9 – 11 JUNE 2009.
A
t hree day training programme on
the OSH Management System, OSH
Legislation, Occupational Health &
Hygiene and Workplace Hazard Inspection
/ Audit Method was conducted by Encik
Mohammad Zailan Haji Siwan and Encik Zulkifli
Wahid from SATC Training & Construction
Services.
A group of executives representing various
departments of Pernec Group of Companies
that were appointed as OSH auditors by
their respective Head of Business Unit
These training participated actively throughout the three
sessions were day workshop.
regarded as very
relevant and
successful by the
participants.
This group of auditors will determine
whether the Occupational Safety & Health
activities are effectively and suitably
implemented to achieve the organisation’s
policy and goals.
During the workshop, the auditors were
exposed to current issues with regards to
potential hazard that companies face in office
environment and project sites.
On the third day, the participants were divided
into four groups for the Live Audit / Safety
024 NADA PERNEC JULY 2009
Inspection activities. They were requested to
conduct inspections to identify hazards and
risks at Pernec PayPoint offices in Lembah
Kelang Timur and Taman Perindustrian IKS,
Mukim Batu, Kuala Lumpur. Each group was
requested to present the findings and propose
corrective plans.
These training sessions were regarded as very
relevant and successful by the participants.
AMONG THE FEEDBACK RECEIVED WERE:
•
Opportunity to learn and understand the
OSH Management System, Categories
of Hazards, OSH Legislation, Traffic
Management System and Workplace
Hazard, Safety Inspection / Audit
Method.
•
The workshop exposes the hazards at
workplace and work activities (at office
and sites).
•
The session enabled the team leaders
to exchange information on current
challenges and obstacles in implementing
corrective plans on occupational safety &
health issues.
ASPIRATION
Tingkah Laku Etika Islam Dalam Perniagaan
ISLAM DAN PERNIAGAAN
Islam bukan hanya sebuah agama tetapi satu cara hidup yang lengkap
dan sempurna (ad-Din). Ia menyediakan peraturan dan garis panduan
untuk manusia dalam segala aspek kehidupan termasuk bidang
perniagaan.
“Dan tidak kami utuskan kamu(wahai Muhammad) melainkan
sebagai rahmat untuk seluruh alam”
(Surah Al-Anbiya, ayat 107)
Sudah semestinya agama serta peraturan dan garis panduan yang
terkandung di dalamnya yang diturunkan oleh Maha Pencipta kepada
manusia adalah lebih baik daripada peraturan yang disediakan oleh
manusia kerana manusia itu sendiri mempunyai pelbagai kelemahan.
Oleh itu tanggungjawab manusia di muka bumi adalah untuk
menjalankan amanah menegakkan agama Allah SWT dan peraturan
serta hukum-hukumnya termasuklah memanfaatkan segala sumbersumber semulajadi dan lainnya yang dicipta oleh Allah mengikut apa
yang ditetapkan oleh Allah untuk kebaikannya dan makhluk lain
kerana dia akan dipertanggungjawabkan di depan Allah SWT di hari
pembalasan nanti.
MEMENUHI TANGGUNGJAWAB AGAMA
Perniagaan adalah digalakkan dalam Islam dan ia menjadi satu
kaedah memenuhi tuntutan agama. Lima perkara asas untuk
kehidupan manusia yang perlu dipelihara seperti yang telah
disyari’atkan adalah:
1.
2.
3.
4.
5.
Agama
Nyawa
Akal
Keturunan
Harta
Ini bagi memenuhi tahap dharuriyyah (keperluan asas) manusia.
Perniagaan juga harus dijalankan dengan mengambilkira tiga aspek
penting dalam etika perniagaan dalam Islam, barang yang hendak
diniagakan haruslah yang halal dan yang mendatangkan manfaat
kepada manusia.
Islam melarang kita berjual-beli dengan empat kategori manusia
(kanak-kanak, hamba, orang buta dan orang gila) supaya
perniagaan yang dijalankan tidak melibatkan kezaliman. Islam
melarang kita dari menceburkan diri dalam riba, gharar, ihtikar, dan
sebarang penipuan.
PENGAJARAN
Niat, falsafah, matlamat, hubungan dengan pihak pekerja, pengeluaran,
pembiayaan, perancangan dan pengawalan, pengiklanan dan
sebagainya dalam menjalankan kegiatan perniagaan harus dijalankan
mengikut etika dan peraturan yang telah ditetapkan dalam Islam.
“Wahai orang-orang yang beriman! Janganlah kamu makan harta-harta
kamu sesama kamu dengan jalan yang salah (tipu, judi dan sebagainya)
kecuali dengan jalan perniagaan yang dilakukan secara suka sama
suka di antara kamu, dan janganlah kamu berbunuh-bunuhan sesama
sendiri. Sesungguhnya Allah sentiasa mengasihani kamu”
(Surah An-Nisa’, ayat 29)
Sesunggunya kita semua akhirnya akan dipertanggungjawabkan
di hadapan Allah SWT di hari akhirat nanti dan akan menerima balasan
yang setimpal di atas segala amal perbuatan di dunia ini.
“Maha Suci Allah yang di tanganNya lah segala kerajaan dan Dia Maha
Kuasa atas segala sesuatu. Yang menjadikan mati dan hidup supaya Dia
menguji kamu, siapa di antara kamu yang lebih baik amalnya. Dan Dia
‘Maha Perkasa lagi Maha Pengampun”
(Surah Al Mulk, ayat 1-2)
Wallahua’ lam.
by: Amaludin Mohamad, PMD, PT
JULY 2009 NADA PERNEC 025
CSR
Generous Donation
to Fight Cancer
P
ernec Corporation Bhd made a donation of RM5,000 to the
National Cancer Society of Malaysia (NCSM) to support
their event, ‘Relay for Life’. The official cheque presentation
ceremony was held on 30 April 2009 at the NCSM headquarters in
Kuala Lumpur.
Our contribution was a symbol of support by fellow
Pernec-ians to all cancer victims. It also symbolised our
concern and awareness that those suffering from cancer
require treatment in order to live as normal a life as
possible.
Pernec’s Managing Director, Encik Shaharom Md. Shariff and Senior
General Manager of Customer Relations Management (CRM) and
Corporate Communications, Puan Che Wan Esah along with Pernec
executives attended the event.
‘Relay for Life’ was an overnight team event with a
carnival-like atmosphere to raise funds for the NCSM.
The event has become the world’s largest fundraiser,
with events held in 23 countries including 4,000 events in
America where it all began in 1985.
026 NADA PERNEC JULY 2009
GALLERY
From right :
En. Shaharom Md. Shariff,
Tan Sri Dr. Ahmad
Tajuddin Ali,
Dato’ Ir. Haji Annies Md
Ariff and Dato’ Mohd Yasin
Mohd Salleh
Pernec Golf
Invitation 2009
JULY 2009 NADA PERNEC 027
Use our
latest products
without
hesitation.
HalalSquare.com is a product of Pernec IT and
the launch marks Pernec’s commitment in marketing
of Islamic products while establishing its
eCommerce presence. This signifies a powerful
impetus for the Halal market industry in Malaysia
and abroad.
As a start, www.halalsquare.com.my provides a
platform where we complement the increasing
demand of the Halal industry exchanges through
web-enabling technology; reaching the Muslim
communities all over the globe.
The HalalSquare.com is a HALAL CENTRE
providing services for the community.
For more information:
HalalSquare.com PERNEC IT, Lot 1026, Jln Enggang, Ulu Kelang Industrial Zone,
54200 Selangor Darul Ehsan
P: 603 4259 6081
F: 603 4256 8990
www.halalsquare.com
E: [email protected]