Introduction By The Managing Member
Transcription
Introduction By The Managing Member
CONTENTS PAGE Introduction by the Managing Member 1 Mission Statement 3 Our History 3 Ownership Structure 5 Management Structure and Governance 5 Our Most Material Issues 8 Use of Appropriate Technology 11 World Class Products for World Class Customers 13 The Vimal Team 16 Research, Marketing and Procurement 21 Occupational Health & Safety 22 Environmental Management 25 Social Responsibility and Community Investments 27 Stakeholder Engagement 28 DTI Codes Of Good Practice 28 Human Rights 29 Lessons Learned and the Way Forward 29 Request for Feedback 30 GRI G3 Application Level Requirements 31 GRI Content Index 32 Non- Independent Assurance Statement 33 INTRODUCTION BY THE MANAGING MEMBER Vimal Clothing Enterprises cc (hereafter, ‘Vimal’) is a privately owned Durban-based clothing manufacturing company with a 26 year history. With more than R35 million in annual revenues, we are no longer classified as a SMME, or ‘Small, Medium or Micro Enterprise’, which brings with it both excitement and challenges. While extending beyond this economic milestone marks a significant and exciting development in our company, it also heralds a need for Vimal to ensure that the governance and management of the company moves from our historical ‘family business approach’, to a more structured ‘corporate approach’. This Sustainability Report is therefore a demonstration of our efforts to streamline our data management and reporting to key stakeholders. Since 1981, our primary manufacturing output has always been apparel, although we did spend a few years experimenting with furniture making and other initiatives. At present, our business consists of four business units: Vimal Clothing; Yash Clothing; Functional Sportswear and Niam Embroidery. Through the acquisition and development of these four equally important units, we have been able to diversify our products and services portfolio while identifying and concentrating on products that best suit our specific core competencies. Each of the business units is unique in its specific focus, but they ultimately work harmoniously with each other to share in making Vimal a successful manufacturer of sporting apparel. As a South African supplier of Puma AG, a world class sports brand, Vimal was invited to participate in a development programme supported by the German Development Agency (GTZ) and the Global Reporting Initiative (GRI) that taught us how to produce a Sustainability Report such as this one. Prior to the first workshop held in Cape Town in July of 2007, we knew nothing about Sustainability Reporting and very little about ‘Corporate Responsibility’. We knew that our success over the past 26 years has been based on our ability to focus on being ‘a good company’, but we never had occasion to understand that our customer and employee-centric approaches to surviving in a highly competitive market was of interest to people other than ourselves. The reporting process has therefore helped us understand how well we have been doing, while allowing us a unique opportunity to consider whether the business as a whole, or specific components within it, could be improved. Specifically, our attention has been drawn to issues such as environmental performance and improved employee engagement. However, it should be remembered that Vimal is not a large publicly listed company with endless supplies of cash or, more importantly, time. I, as the Managing Member, am but one man, and while I have a small team of dedicated management support staff, a task such as developing this Report is a monumental challenge when our time is already exhausted on the day-to-day activities involved in running our business. Thus we need to stress that this is our ‘first effort’ in producing a Sustainability Report, and while we may not have included all of the information stakeholders might require, we trust that we have made the best effort possible in our particular circumstances. Thankfully, the process of reporting was facilitated by Trialogue Assurance Services, a Johannesburg-based consultancy that offers similar services to companies that tend to be a lot larger than Vimal, with support from the GTZ, the GRI and Puma. The primary goal of this Report is to offer our many stakeholders an opportunity to better understand who we are as a company, as a team of individuals and as a proudly South African manufacturer of clothing. The following pages provide a summary of our ‘Most Material Issues’, including a discussion of how we believe we have been doing thus far and how we hope to improve in the future. It is important to note that the reporting period under question is limited to the 2007 Calendar Year (CY 2007), although we have attempted to include data for 3 years where it has been relatively easy to assemble. Where possible, trend analyses have been conducted for all available data on a month-by month basis. 1 Our operations exist only in South Africa, and while our largest clients (Adidas and Puma) are international companies based in Germany, our sales are all directed to the South African subsidiary of these companies. All of our other clients are based in South Africa, while our principle suppliers of machinery and fabric are based overseas (principally Thailand and Taiwan). The value of this Report may not lie within these pages, but rather within the many lessons we learned while pulling this information together. Mostly, we learned that we actually possessed information, statistics and ideas that could support our assumptions about how good a company we are, as well as how we can potentially improve in the future. The content of this Report is set out according to the GRI’s G3 Guidelines, and because this is our first attempt at reporting our objective has been to meet the Application Level C requirements. At this time, it is my hope that you will find value in the information we have compiled on your behalf, and we hope that you will contact us should you have any questions or comments about this Report. Sincerely, Nayan Kalidas Managing Member Vimal Clothing Enterprises 2 MISSION STATEMENT Vimal Clothing Enterprise cc is committed to: 1. Maintaining and expanding our reputation as a specialised knitted and woven garment supplier 2. Maintaining a low cost structure and improving our efficiency standards 3. Moving with changes in manufacturing technology and ensuring that production is in-line with best practices 4. Recognising that our employees are our greatest asset, and accordingly attracting and retaining quality people who will identify with our culture of integrity and flexibility 5. Continuously recognising our commitment to quality in our range of products, as well as in our service to customers 6. Remaining a sound organisation through growth and profitability OUR HISTORY History is said to be the blueprint of the future, and nowhere is this more apparent than at Vimal Clothing Enterprise cc. Since 1981, when the Kalidas family first started Vimal Clothing, the company has continuously expanded its capacity in order to ensure that the company demonstrated a continuous ability to provide client-specific solutions to challenges presented by a diverse range of customers. The success of Vimal has been centred on its ability to translate customer challenges into innovative solutions that break traditional moulds and offer strategic solutions within rigid constraints of time, quality and price. During the infant stage of the business (the first four years) Vimal operated as a ‘cut, make and trim’ (CMT) factory which established a comprehensive understanding of the apparel business. However, we quickly learned that in order to afford maximum value to our clients we had to learn how to specialise in a select range of key products. As such, we chose to focus on a product range that incorporates the following garments, and their many variations within the respective divisions. MENS LADIES GIRLS & BOYS Tracksuits Tracksuits Tracksuits Jackets Jackets Jackets Pants Pants Pants Shorts Shorts Shorts Soccer Shorts Soccer Shorts Soccer Jerseys Soccer Jerseys In 1987, during the second phase of our business, we started producing tracksuits for corporate clients and wholesalers targeting the medium price market. By learning from our past experiences, focusing on products that best suited our core competencies, and proving that cost effectiveness, on-time deliveries and unquestionable quality were at the heart of being a customer-centric company, Vimal was able to attract Adidas South Africa as our first flagship client in 1989. 3 Through the process of learning how to work to the exacting standards of Adidas South Africa, Vimal has been able to gain an invaluable understanding of what it takes to effectively compete in an industry that is critically affected by the ease in which products can navigate across international boundaries. While price will always be a key success factor in the garment manufacturing industry, it is not the only issue that buyers are interested in, and by learning to meet the quality, labour and environmental expectations of a company such as Adidas, we are in a position to report that our client list proudly includes the likes of Nike, Puma, Reebok and TotalSports (among others). Embroidery Functional Sportswear Nike Adidas ‘81 526 Yash Clothing Start (20 employees) ‘87 Puma ‘94 ‘99 ‘01 ‘02 ‘07 MILESTONES 1981 Start with 20 employees (526 at the end of 2007) 1987 Start of supply relationship with Adidas (still the largest customer) 1994 Start of supply relationship with Nike (no contracts in 2007) 1999 Started Niam Embroidery with 12 employees (24 at the end of 2007) 2001 Start of supply relationship with Puma 2002 Started Functional Sportswear with 50 employees (103 at the end of 2007) Started Yash Clothing with 34 employees (95 at the end of 2007) 2006 Start of supply relationship with Reebok and TotalSports (Foschini Group) 2007 Move into new premises in Mount Edgecombe (Umhlanga) Of course, the growth of our client base has also meant a significant growth in the physical size of our business. Vimal outgrew our first factory in the Phoenix Industrial Park and moved to the Redhill Industrial Park back in 1996. In 2007, 11 years after our first major move, we were pleased to cut the ribbon on our new factory situated in the Mount Edgecombe Industrial Park, adjacent to a beautifully appointed golf estate. Our decision to relocate was predicated by our need to ensure that our employees could be afforded a factory that is easy to access their homes, that is safe, and that demonstrates that their employment is secure, as demonstrated by a factory that is superbly appointed and ready to allow for future growth. In 2002 we noticed an increased demand for soccer jerseys and shorts. This initiated the acquisition of subsidiary corporations which focused their mainline operation on soccer outfits. The knits allowed us to compliment our woven product range. We are currently producing garments for blue chip corporations such as Adidas, Puma, Nike, Reebok and the Foschini Group (TotalSports). 4 Vimal Clothing was originally established a closed partnership. However, Mr Nayan Kalidas (‘Kali’ to all who know him) was given the opportunity to buy the full 100% interest in Vimal Clothing, creating an opportunity to expand the business into what is now known as Vimal Clothing Enterprise cc (‘Vimal’), with the Shareholding in Vimal limited to Kali (70%) and his wife (Naina, 30%). Under this banner, Vimal now consists of four 100% wholly owned subsidiaries, including: • Vimal Apparel, our primary garment manufacturing entity • Functional Sportswear • Yash Clothing • Niam Embroidery VIMAL CLOTHING ENTERPRISES CC OWNERSHIP STRUCTURE Vimal Apparel (305 employees) Functional Sportswear (103 employees) Yash Clothing (95 employees) Niam Embroidery (23 employees) Apparel production is broken into various categories, whereby Functional Sportswear focuses on specialized garments, particularly with respect to soccer, Yash Clothing focuses on entry level sporting apparel and Vimal Clothing produces a full range of all sporting and fashion garments. Niam Embroidery offers a value-adding service to all of the business lines, including embroidery and sublimation printing services. With the exception of Yash Clothing, all subsidiaries are located at our Mount Edgecombe facilities in Durban, South Africa. Yash is located in Umzinto, one of Durban’s other non-metro under-developed areas. When, Yash was started in 2002 the intention was to create additional jobs for machine operators in an area where access to transport is less of a concern. Based on the success of the initial model, the employee population has grown from 50 to just over 100 employees, with the higher skilled activities (e.g., design and cutting) being retained within our centralised Vimal factory. MANAGEMENT STRUCTURE AND GOVERNANCE Within Vimal, the overall management structure is limited to four tiers of control. Ultimately, all decisions are taken by the owner of the business, but the day-to-day running of the business resides with the managers and supervisors. Communication, particularly between departments and business units, is perhaps our most important critical success factor. Although Vimal is in essence ‘one company’, the four separate business units (Vimal, Functional, Yash and Niam) operate as independent entities within the structure. However, the success of each business unit, as well as Vimal on the whole, is critically dependent upon ensuring that the management team from each unit regularly interacts to ensure smooth and efficient production flow. 5 In order to ensure that the same principle of effective communication cascades down throughout the entire company, employee communication is managed through reporting lines to Floor Supervisors and Shop Stewards. Although these are represented as the 4th tier in our management structure, they are as important, if not more important, than all other tiers, due to our reliance on our production team to ensure that client expectations are achievable, and that potential challenges are quickly identified and addressed. Nayan (Kali) Kalidas Managing Member Saras Production Manager Nishel Soccer Products Julie Design Manager Solitha Financial Manager Sandra/Michelle Sourcing Department Amit Trims Department Shireeta/Caroline Design Supervisors Khemie Payroll/HR Department Rita Bulk Design Production Vishnu/Vishal Cutting Room Priscilla Embroidery Sandra/Mala/Angie Floor Management Floor Supervisors Shop Stewards The overall management structure of the company is divided in to the following core elements: Owners: Because Vimal is a privately held family-owned company our ‘Board’ consists of our two owners and ‘Board Meetings’ often equate to ‘dinner at home’, where Mr. and Mrs. Kalidas are Vimal Clothing’s decision makers. Production Manager: Saras plans all aspects of our production, including the time frames required to complete orders. She also communicates with all of our customers to address production queries. Finance: Solitha is responsible for all aspects of our financial management. Soccer: Nishel is responsible for co-coordinating all of our Soccer and Sublimation orders. Floor Management: Our Production Managers (Sandra, Mala and Angie) make sure that all production orders are completed on deadline and that all goods are delivered on time to our customers. Payroll/HR: Khemie makes sure that all workers are paid on time and that all of their queries are answered satisfactorily. Trims Manager: Amit oversees the Trims Department, including the ordering of all trims to produce our goods as per client expectations of quality, cost and time. 6 Shop Stewards: The shop stewards relay all worker queries to Management and initiate meetings to discuss any problems. Design: Julie is responsible for coordinating our product development. Our financials are audited by an external service provider, as required by law, and our company registration documentation is kept up to date during our annual audit process. Policies and procedures are typically established by the relevant business unit or department manager, and are discussed amongst the management team to ensure that they are consistent with our vision, mission and values. The conduct of our employees is guided by our Code of Conduct, which is signed by each employee when they join Vimal. This Code addresses employee rights, misconduct, disciplinary counselling, grievance procedures and sanctions. Our environmental performance is monitored and measured according to our environmental policy which addresses the identification and management of impacts and emissions, the use of materials and supplies that have a reduced environmental impact, the reduction of wastes, and increasing energy efficiency. Our occupational health and safety policy is applied to ensure that the safety and well-being of employees is protected across all of our operations. This policy addresses the identification and management of risks and hazards, the training of all employees, incident and accident reporting procedures, and the management of injuries on duty. It is the responsibility of each employee to identify ways in which our environmental and safety performance can be improved. Employee engagement occurs via Shop Steward Meetings every Monday morning, with an additional meeting with concerned employees occurring on Monday afternoons. Anyone wishing to raise specific concerns about the operation of the business, or specific personal or professional challenges, are invited to use one of these two mechanisms to raise issues of specific interest or concern to the company. In special circumstances, an open door policy is maintained by Kali. Anyone wishing to ‘quietly’ discuss a specific issue is invited to call upon Kali when required. 7 The canteen is often where issues of concern or interest are debated, discussed and raised with the management team. OUR MOST MATERIAL ISSUES At Vimal, we define “material” as those issues that can, or in fact do, have a significant impact on our ability to remain competitive within the markets we operate. Given the nature, structure and operating environment of our company, we tend to regard production, product safety and labour issues as our ‘Most Material’, while environmental issues have, until recently, been of limited concern to us. Ultimately, we believe that the long-term viability of our business rests on our ability to manage the following issues, as identified by our management team through their daily interaction with key customers, suppliers and employees: ISSUE PERFORMANCE TARGETS Production efficiency, delivering on-time Customer complaints about late deliveries are rare but performance can still improve. In 2007 no penalties were levied by any clients. Currently working on the installation of a new IT system to capture production data to improve efficiency. • Complete the integration of IT systems for automatic order generation with Adidas • Engage other key clients (Puma, TotalSports) to discuss similar possibilities. Compliance to the National Bargaining Council (Clothing Industry) Vimal is certified as a ‘Compliant Member’ of the NBC. As a certificated member, Vimal has been able to prove that we • pay correct normal and overtime wages • pay appropriate end of year bonuses • pay for appropriate benefits • adhere to appropriate guidelines on normal and overtime hours. • Maintain certificated compliance to the NBC • Ensure that no employee is treated in a manner that is inconsistent with the agreements established by the NBC • Ensure that all employees work towards targets leading to the payment of bonuses To date, no unresolved concerns or complaints are outstanding with the NBC, and no complaints have ever led to CCMA arbitration. New technology The implementation of new technology within Vimal has increased the output per worker, particularly for specialised tasks such as pocket affixation. Quality and sophistication of products has increased due to the presence of higher value-add machinery, ultimately leading to an increase in orders that Vimal otherwise would not be able to fill. • Complete the installation and conversion to automated cutting machines. • Complete the installation and development of skills to operate the new automated cuff, collar and waistband knitting machines. • Investigate possibilities to procure an automated marking system to increase accuracy and efficiency, and to reduce material wastage. DTI Codes of Good Practice The Department of Trade and Industry (DTI) Codes of Good Practice are a set of government principles in support of Broad Based Black Economic Empowerment (BBBEE) in South Africa. The Codes come into full effect at the end of February 2008, and at the time of writing this Report, we are in the process of undergoing a review of our status according to these Codes. • Vimal is committed to completing a full assessment of our Codes status within the first half of 2008, and we will discuss this assessment in our 2008 Sustainability Report. 8 ISSUE Securing adequate orders to ensure the long-term financial viability of the company PERFORMANCE TARGETS Vimal is proud of our record of never having cause to commit employees to ’short time’, or to retrench employees due to lack of orders. • Maintain current clients, and ensure that growth in new orders does not affect our ability to meet existing performance expectations. • Ensure that increased capacity due to new and more efficient technology is met by increased order taking. The quantity of 2007 orders was sufficient to merit the increase in staff complement by 79 employees. Welfare of our team Vimal is committed to ensuring a policy of ‘zero short shifts’, where all employees are guaranteed full weekly wages. Annual performance and zero sick leave bonuses are paid out to workers in exchange for their dedication to performance excellence. • Maintain a zero ‘short shift’ policy within the company • Ensure a zero redundancy policy • Ensure that wages are paid in-full, on time and, where possible, in the presence of performance and special gratitude awards • Implement our ‘Qualifying for 2010’ bonus scheme for awarding employees who reduce their sick leave. Long service awards are given to employees who complete 5 years (or more) service. School fees are payable to employees who meet specific performance criteria, thus reducing their financial concerns. All employees are allowed to take the day off on the first day of the school year, to assist their children with school enrolment. Workplace safety Although appropriate safety equipment is used, 3 employees sustained injuries in the cutting room. An Injury on Duty (IOD) Register is maintained within the factory, and at our off-site assembly plant in Umzinto (Yash Clothing). Supervisors conduct daily inspections to manage risks, including ensuring that needle guards are not removed and that work spaces are free from obstructions. Inspections of potential workplace hazards are conducted on a bi-weekly basis or as/ when necessary. 6 employees are trained by St. John’s Ambulance in First Aid every 3-years. Fire fighting training has been conducted by Chubb Fire. All fire fighting equipment is tested on a monthly basis. Evacuation drills are conducted on a 6-monthly basis. 9 • Complete the installation and conversion to automated cutting machines, which is expected to reduce our exposure to cutting injuries. • Continue to maintain an up-to-date IOD register, and to discuss to discuss ‘near misses’ when they are raised. • Continue to conduct regular workplace hazard inspections. • Continue to adhere to fire prevention, evacuation and fighting programme. • Avoid all injuries on duty to reach our target of ‘Zero Harm’ ISSUE PERFORMANCE TARGETS Theft and unethical behaviour On-site losses are minimal at Vimal premises. However, losses can occur both in-transit and in customer warehouses. On-site monitoring of losses is monitored by comparing cutting stats with packaged orders and defaults. The implementation of on-site CCTV cameras has reduced occurrences of theft and/ or over-reporting of work performance. One incident of personal property theft was identified and addressed during the course of the year. • Continue to monitor potential losses. • Continue to remind employees of their responsibility to avoid theft and unethical behaviour. Cost Reduction Vimal continuously strives to reduce operating costs and overheads. Our 2007 focus was on the implementation of new technology to speed up production, reduce labour costs and reduce wastage. • Complete the installation of data management system to control inventories of fabric and accessories. • Complete the acquisition and installation of new machinery to further improve production efficiencies. Absenteeism and Late Arrival 2007 saw a significant increase in employee absenteeism and late arrivals, although much of the tardiness was directly linked to the new location and has been addressed. • Complete the implementation of the ‘Qualifying for 2010’ bonus scheme to reduce absenteeism. Skill levels Although skill levels are not a concern in the short-term, the lack of interest in garment manufacturing among the youth of South Africa is an ongoing concern for the future. • Need to investigate ways to find new machine operators, including the possible need to relocate some of the assembly activities to more rural areas. Solid waste sent for disposal, including fabric wastage Fabric wastage has been identified as a cost-first, environmental second, concern. The move to new technology has already begun to demonstrate a decrease in the number of waste haulage bins being retrieved from our premises. The move to new technology has increased the amount of recyclable materials (specifically plastic) being generated within the factory. • Continue to implement new technology to ensure that fabric wastage is reduced. • Identify ways to sort and recycle solid wastes. Quality of local fabric suppliers Although Vimal is committed to procuring fabric from local suppliers, issues of quality and on-time delivery continue to be a limiting factor. • Continue to engage with local suppliers to identify ways in which Vimal can increase purchases from them, without compromising on customer quality expectations. 10 USE OF APPROPRIATE TECHNOLOGY As a proudly South African company, we are constantly reminded of the need to balance the challenges of operating within a globally competitive market with the socio-economic challenges in our community. Poverty, high unemployment and the presence of less than scrupulous employers all plague the South African industrial sector, and we are constantly reminded that Vimal is ‘an employer of choice’ rather than ‘an only option’. As such, we believe that the delicate balance between competitive pressures toward automation and job creation places Vimal in the unenviable position of looking for inventive ways to improve efficiencies without compromising on our commitment to the welfare of our staff. Over the past 26 years of operation, we have focused mainly on ensuring that our cutters, machine operators and finishers were all supplied with reliable, safe and appropriate machines that would allow them to deliver against increasingly challenging targets. However, our experience over the past couple of years has indicated that we must alter our production strategies to rely less on human behaviour and more on the increased accuracy and efficiency of computers. Although our design, printing and planning activities have been at least partially automated for several years, 2007 became our watershed year for the automation of production activities. Thus far, we have acquired one large automated cutting machine (Lectra VectorFashionMH8Cutter) which is expected to reduce cutting time by up to 80%, while improving our ability to make more efficient use of raw material and reducing cutting errors, thus decreasing the volume of wastages being sent to landfills. We have also purchased two automated cuff, collar and waistband knitting machines which will reduce our concerns over access to reliable sources of knitted cuffs, while allowing us to offer clients more sophisticated cuff, collar and waistband options. These three machines are expected to be fully operational before the end of the first quarter of 2008. CUTTING Basic Cutting Machines End Cutter Machines Lectra VectorFashionMH8Cutter Hand held electric cutter/knife Hand held straight line end cutter/knife Automated fabric cutting machine 11 6 1 KNITTING Mechanical Knitters Kauo Heng Flat Bed Knitters Mechanical knitting machine for collars and cuffs Computer-aided knitting machine for collars and cuffs 3 2 Single head automatic logo embroidery machine Four head automatic logo embroidery machine Eight head automatic logo embroidery machine Fifteen head automatic logo embroidery machine Twenty head automatic logo embroidery machine Twenty head automatic logo embroidery machine Printing machine for creating sublimation heat transfers Heat transfer press for sublimation prints Small scale heat transfer press for sublimation prints 1 1 1 1 1 1 1 1 3 EMBROIDERY AND PRINTING Tajima TMEX – c901 Embroidery Machine Tajima TFMX – 2c904 Embroidery Machine Tajima TFHX – 2c1208 Embroidery Machine Tajima TMFD – 615 Embroidery Machine Tajima TMFD – 620 Embroidery Machine Tajima TFGN – 920 Embroidery Machine Sublimation Machine Monti Midi Printer Press Mini Printer Press 11 ASSEMBLY AND MATERIAL PREP Flat Machines Overlock Machines Double Needle Machine Multi Needle Machine Button Hole Machine Bartack Machine Coverseam Machine Semi Automatic Snap Machine Fusing Machines Button Sew Machine Blind Stitch Machine 2 Needle Chain Stitch Machine AMF Reece Semiautomatic Jet Pocket Machine Juki Elastic Semiautomatic Tacking Machine Standard operator sewing machine for normal seams Standard operator sewing machine for panel joining Operator sewing machine for specialised assembly Operator sewing machine for lay-down striping Operator sewing machine for button hole installation Operator sewing machine for seam reinforcement Operator sewing machine for hemming of knitted fabrics Operator machine for installing press studs and eyelets Operator machine for fusing vylene to fabric Operator machine for button installation Operator sewing machine for specialised hemming Operator sewing machine for lay-down striping Operator sewing machine for the installation of pockets and jets Operator sewing machine for cutting and tacking elastic 112 92 22 15 5 8 12 4 3 1 1 1 2 1 FINISHING Viet 4413 Vacuum Pressing Machine Yiulih YP130H Vacuum Pressing Machine Spot Cleaning Machines Operator clothes ironing machine Operator clothes ironing machine Operator machine for removing stains and markings 4 17 2 OTHER EQUIPMENT Air Compressors Semi Automatic Strap Machine Crown Stock Pickers Hyster Forklift Air compressors to supply air to machinery Operator machine for strapping boxes Mobile operator machines for collecting fabric from stores Mobile operator machine for moving pallets 6 4 4 1 Unfortunately, the move to automated cutting machines has already created a concern for our management staff. Of the six cutting room operators currently within our employ, we predict that we will only require two cutter operators once the new technology is in place. Our hope is that we will be able to relocate the other four staff members, but are worried that we will need to shed these staff members due to a lack of equal pay opportunities. Although this is a concern for Vimal, we are confident that these individuals have obtained a high degree of specialised training and guidance over their period of employment with us, and it is our assumption that our industry colleagues and competitors will soon be benefitting from our loss. Nonetheless, we are pleased to be in a position where we can now offer our clients an improved range of products and services, guaranteeing even better quality control performance than we’ve grown to be recognised for. 12 WORLD CLASS PRODUCTS FOR WORLD CLASS CUSTOMERS At Vimal Clothing Enterprise cc we pride ourselves in our ability to provide brand-conscious companies and distributors with the services necessary to monetise their goodwill with minimum delay and fuss. From design and embroidery through to sampling and manufacturing, Vimal is a confident and proven supplier of all required services. All of our core competencies can be use as part of a suite of services or as a standalone specialised task. Tailoring our offering to each client’s individual needs allows us to ensure that each job meets highly restricted specifications. Additionally, the strategic outsourcing of specific tasks to leading professional affiliates within our controlled network enables us to make a wide range of supplementary services available, whilst ensuring that we maintain high standards of quality assurance over all aspects of the relationship. Since 1987, we have been a proud supplier of sporting apparel to Adidas, one of the world’s most recognised and respected companies. We recognise that as a condition of our ongoing relationship with such a well known company, we must constantly adhere to strict controls over quality, timeliness of deliveries, as well as environmental and health and safety concerns. In the first few years of our supply agreements, Vimal struggled to fully understand and comply to their contractor compliance requirements. However, we quickly learned that by raising our production standards to meet their world class expectations, we could become a world class producer of garments: able to supply any global brand that is seeking an African partner. Following on from our partnership with Adidas, Vimal has had the pleasure of developing supply relationships with the following blue chip clients: • Nike • Puma • Reebok • TotalSports (Foschini) • Sedsports As a supplier to the above listed companies, Vimal is subject to regular site inspections. Although we’ve never considered these visits as a threat to our relationship with our core clients, we have nonetheless found the inspections stressful due to our ongoing desire to be externally assured as a ‘Good Corporate Citizen’. PUMA SAFE SCORES: Weight 2007 2005 2002 Social 50.00% 49.30% 46.42% 48.05% Environmental 10.00% 8.00% 7.57% 8.15% Health & Safety 35.00% 29.10% 30.82% 31.92% Additional 5.00% 4.71% 3.51% 5.00% 100.00% 91.11% 88.32% 93.12% B B B Classification Both Adidas and Puma have become significant contributors to our ongoing process improvement programme through their processes of contractor compliance audits. Results from these audits, including Puma’s SAFE audits (above), have been a helpful benchmark of our performance in Social, Environmental and Safety areas. 13 Vimal was proud to manufacture the SA team kit for the 2006 Commonwealth Games in Australia On close inspection of our audit results, we have found that while we continue to excel in the Social aspects of Puma’s audits, we still have significant room for improvement in both the Environmental and Health & Safety areas. These findings are extremely helpful when comparing our own internal assumptions and conclusions about our performance with what we consider to be the ‘reality’ of our progress. Moreover, where we believe we should be classified as an ‘A’ supplier, we are prepared to accept that Puma rates us as a ‘B’ supplier, although with a reasonable level of further improvements to be addressed. Closer to our hearts, and almost as important as supporting global brands, Vimal has had the distinct pleasure of supplying garments to South African teams representing our country at major sporting events around the world, including: • Bafana Bafana replica kit for the 2008 African Nations Cup (Adidas) • South African team kit for the 2006 Commonwealth Games in Australia (Sedsports) • Springbok team kit for the 2003 Rugby World Cup (Nike) • South African team kit for the 1996 Olympics in Atlanta (Reebok) • Replica kit (Puma) for the 2008 Nations Cup teams from Angola, Botswana, Cameroon, Egypt, Ghana, Ivory Coast, Morocco, Mozambique, Namibia, Senegal and Tunisia Currently, Vimal is producing PSL team and replica kit for the following sporting sides: Vimal is a proud supplier of soccer kit to players and supporters of the South African PSL • Bloemfontein Celtic • Orlando Pirates • Ajax Cape Town • Santos (Cape Town) • Jomo Cosmos In the 2007 Calendar Year (CY), our primary client was once again Adidas, firmly representing over 70% of all orders delivered for the year. However, we noted a significant rise in interest and orders from our friends at TotalSport and Mr. Price, both of which are domestic South African retail chains. 14 100% Mr Price 90% Reebok 80% 70% TotalSports 60% Puma 50% Adidas 40% 30% 20% CY 2007 December November October September August July June May April March February 0% January 10% Over the past three years we’ve noted a significant change in the orders we process and fill for our clients. While we are maintaining a relatively stable number of deliveries to Adidas, our orders to Puma have risen from less than 1% of our total production to nearly 16%. Meanwhile, we have seen a significant increase in the quanity of garments that are being produced for our South African clientelle, from less than 2% in 2005 to over 8% in 2007. Table 1: Distribution of Units (i.e., garments) to Our Key Clients 2007 2006 2005 3 Years Adidas 696 599 73.5% 573 341 81.9% 694 656 92.4% 1 964 596 81.9% Puma 149 112 15.7% 55 530 7.9% 5 746 0.8% 210 388 8.8% Nike 0 0.0% 21 984 3.1% 38 404 5.1% 60 388 2.5% Mr. Price 53 562 5.7% 0 0.0% 0 0.0% 53 562 2.2% Reebok 23 178 2.4% 29 365 4.2% 90 0.0% 52 633 2.2% TotalSport 25 122 2.7% 4 681 0.7% 0 0.0% 29 803 1.2% Sedgars 0 0.0% 2 413 0.3% 13 195 1.8% 15 608 0.7% Falstan 0 0.0% 11 579 1.7% 0 0.0% 11 579 0.5% Ass Ind 0 0.0% 1 042 0.1% 0 0.0% 1 042 0.0% Total 947 573 100.0% 699 935 100.0% 752 091 100.0% 2 399 599 100.0% Production efficiency improved over the second half of the 2007 calendar year because the team has now settled into our new facilities. There is still a problem with backlogs in dispatch, mostly because of absenteeism, particularly in summer, but we are confident that 2008 will be marked with a measured improvement reduction in absenteeism. Thankfully, Vimal has been relatively immune to a common plague among garment manufacturers: product returns and order rejections. While we are aware of a few batches of products that were produced in a manner that was deemed inconsistent with client expectations, we have not needed to endure a situation where our staff allowed these products to be shipped to clients. As such, we continue to be proud of our record of ‘zero rejections’, with only a small handful of returned items. 15 THE VIMAL TEAM At the heart of any organisation are its people, and the people within Vimal are definitely the engine that keeps our lifeblood pumping. Vimal does not permit any form of discrimination against employees. We do not tolerate racism, sexual harassment, or the discrimination of persons with any form of disability. Our remuneration packages, including salary, bonuses and incentives, are above average for our industry, and we are registered with industrial councils and all other statutory bodies. Our team consists of a variety of trained, experienced individuals, and while the clothing manufacturing industry is an industry without high academic requirements, we continue to set high experience standards. Our experts work harmoniously to unlock value in inventive ways that assure that our customers receive a perfect garment on-time, every time. Our team is organised into core operational and administrative areas, where hierarchy is maintained at a limited level, and where access to all members of the management staff is guarded as a right rather than a privilege. Each employee, regardless of whether they are a cutter, designer, assembly machinist or finisher, has the expressed right to take advantage of Kali’s open door policy. Should an issue arise, whether it is a concern or improvement opportunity, each employee is encouraged to raise the issue with the management team member they feel most comfortable with. Vimal Group Total Vimal 526 287 Functional 54.7% 95 Niam 18.1% 23 Yash 4.4% 102 Admin 19.4% 18 3.4% White 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% Black 129 24.6% 62 21.6% 39 41.1% 7 30.4% 19 18.6% 2 11.1% Indian 396 75.4% 225 78.4% 56 58.9% 16 69.6% 83 81.4% 16 88.9% Male 44 8.4% 32 11.1% 0 0% 1 4.3% 8 7.8% 3 16.7% White 0 0% 0 0.0% 0 0% 0 0% 0 0% 0 0% Black 12 2.3% 11 3.8% 0 0% 0 0% 0 0% 1 5.6% Indian 32 6.1% 21 7.3% 0 0% 1 4.3% 8 7.8% 2 11.1% Female 482 91.6% 256 88.9% 95 100% 22 95.7% 94 92.2% 15 83.3% White 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% Black 117 22.3% 51 17.8% 39 41.1% 7 30.4% 19 18.6% 1 5.6% Indian 365 69.3% 205 71.1% 56 58.9% 15 65.2% 75 73.5% 14 77.8% In many respects, Vimal is somewhat immune to the challenges most companies face in complying to South African Black Economic Empowerment legislation. Based in the Durban area, where the overwhelming majority of the population is either Black or Indian, the Vimal team has always been predominantly Indian with some representation from the Black community. At present, 75.4% of our total employee complement is Indian, while the remaining 24.6% is Black. In our experience, women are more reliable, more committed, and more likely to remain within our employ for longer periods than their male counterparts. As such, and as one might expect from a garment manufacturing plant, where sewing machines and clothes irons dominate our factory floor, nearly 92% of our 526 employees are female. Vimal Group Vimal Functional Niam Yash Admin 17-19 11 2.09% 4 1.4% 0 0.0% 2 8.7% 5 4.9% 0 0.0% 20-29 79 15.02% 34 11.8% 7 7.4% 6 26.1% 28 27.5% 4 22.2% 30-39 202 38.40% 101 34.8% 40 42.1% 9 39.1% 43 42.2% 9 50.0% 40-49 184 34.98% 111 38.3% 40 42.1% 5 21.7% 25 24.5% 3 16.7% 50-59 48 9.13% 37 12.9% 8 8.4% 1 4.3% 1 1.0% 1 5.6% >60 3 0.57% 2 0.7% 0 0.0% 0 0.0% 0 0.0% 1 5.6% TOTAL 526 288 95 23 102 18 Min 17 18 23 19 17 26 Max 63 61 53 50 50 63 Average 38 40 39 33 33 37 16 Unfortunately, we have been subject to another industry trend: the failure to attract younger employees to our production team. With an age distribution favouring employees between the age of 30 and 49, the total number of employees who are younger than 30 is roughly 17% of our workforce. While we don’t believe that this is a particular risk at this time, it nonetheless reminds us of an ongoing need to consider alternative strategies to attract and retain employees, particularly in the younger age brackets. We believe that the promotion of our policy of freedom to communicate is at the core of our ability to attract and retain critical staff members. 2007 New Recruits 2006 229 2005 94 2004 146 83 2003 132 Failed Probation Period 28 11 42 12 24 Net New Recruits 201 83 104 71 108 Terminations Deceased 1 0.0% 0 0.0% 0 0.0% 1 2.9% 2 5.4% Discharged 4 3.3% 3 4.9% 3 3.9% 0 0.0% 0 0.0% Early Retirement 1 1.1% 0 0.0% 0 0.0% 0 0.0% 0 0.0% End Of Contract 13 10.9% 3 4.9% 33 42.9% 4 11.4% 3 8.1% Ill Health 6 5.4% 5 8.2% 5 6.5% 1 2.9% 1 2.7% Left Without Reason 17 15.2% 3 4.9% 4 5.2% 5 14.3% 7 18.9% Maternity 8 6.5% 13 21.3% 6 7.8% 9 25.7% 7 18.9% Normal Retirement 2 2.2% 0 0.0% 0 0.0% 0 0.0% 1 2.7% Resignation 63 47.8% 33 54.1% 20 26.0% 13 37.1% 16 43.2% Retrenchment 4 4.3% 0 0.0% 6 7.8% 0 0.0% 0 0.0% Voluntary Retrenchment 3 3.3% 1 1.6% 0 0.0% 2 5.7% 0 0.0% Total Terminations 122 23.2% 61 13.6% 77 18.1% 35 8.8% 37 10.2% Net Turnover 79 15.0% 22 4.9% 27 6.4% 36 9.0% 71 19.6% Employees at Year End 526 Accumulated Growth 447 55.0% 425 39.9% 398 35.0% 362 28.7% In the past 5 years, our employee turnover rate has remained in positive figures, thus leading to the growth of our total employee pool. However, we continue to struggle with the number of terminations we must deal with. In 2007, we had a termination rate of 23.2%, with resignations representing 47.8% of our total number of employee losses. While this is due in large part to our move to new premises in an area that was not convenient for some employees, we are nonetheless concerned by the overall trend towards an increase in employee terminations. Thankfully, our need to discharge employees for poor performance or behaviour that is inconsistent with our core values has been limited. In the past five years we’ve only been forced to terminate the employment of 10 workers for unsatisfactory behaviour, with four of these terminations occurring in 2007. In our 26 year history, only one termination case has been taken to the National Bargaining Council (Textiles) for arbitration. Although the termination was ruled to be merited by Vimal, we nonetheless found the process useful in confirming that our compensation procedures adhere to NBC expectations. 17 19.6% Having worked with Kali at another Fabric company prior to the development of Vimal, Ramesh left his job and, having faith in Kali, became one of our first employees. Since 1988, Vimal has recognised those employees who have offered us a commitment to long service through the awarding of milestone rewards. In the 20 years of offering these awards: • 307 employees have received a clock for 5 years of service • 68 have received a microwave for 10 years • 17 have received a freezer for 15 years • 9 have received a television for 20 years, and • 3 have received a home theatre system for 25 years of service 5 Year Clocks ‘88 ‘89 23 1 ‘90 10 Year Microwaves ‘91 ‘92 ‘93 ‘94 ‘95 ‘96 ‘97 ‘98 ‘99 ‘00 ‘01 ‘02 ‘03 ‘04 ‘05 ‘06 ‘07 3 8 6 5 2 1 2 2 4 13 11 29 8 32 27 54 76 3 2 5 3 4 1 1 3 11 7 22 1 1 15 Year Freezers 2 4 2 2 4 2 20 Year Televisions 1 1 2 1 1 2 2 1 2 1 25 Year Home Theatre Systems 2 1 We attribute the high number of long service awards to our continued commitment to ensuring that our employees are appreciated, respected and rewarded in ways that far exceed standards of NBC compliance. Some of the additional benefits our employees receive include: • Annual payment of school fees to employees who meet specific performance requirements • Payment of 6–monthly bonuses to employees who meet production and absenteeism targets • Permission to be absent on the first day of the school year to grant parents the opportunity to assist their children in enrolling in their new grade • Additional holiday days granted to observe recognised cultural holidays, such as Diwali, that is not a recognised public holiday in South Africa 2007 Cost 2006 2005 Pupils Cost Pupils Cost Pupils Vimal 40 535.00 78 74 325.00 166 62 226.64 147 Functional 8 845.00 18 23 685.00 53 18 905.00 45 Niam 15 670.00 31 15 185.00 34 500.00 1 Yash 2 200.00 5 400.00 1 11 940.00 34 TOTAL R 67 250.00 132 R 113 595.00 254 R 93 571.64 227 In 2007 we experienced a sharp decline in the number of school fee payments that were awarded to employees: from 254 in 2006 to 132 this year. We attribute a significant portion of this decline to two key issues: our ongoing battle to limit absenteeism, and the high level of employee terminations due, at least in part, to our move to new premises. In order to qualify for the school fees bonus, employees must limit the number of days they are absent from work: a measurement that has become stricter over the past three years. In 2005, employees could receive the bonus as long as they were not absent more than 20 days.. This was reduced to 12 in 2007 (an average of 1 per month). 18 52 Years of Combined Service Fatima (top) and Marlene are excellent examples of how mutual respect can translate into a lifetime of shared experiences. Both ladies joined Vimal when the company was merely a fledgling start-up, back in 1981, and both are still providing leadership within our production team. Although both ladies suffered from injuries and illnesses that kept them away from work for a good portion of this past year, both are committed to returning to full active duty within the early days of 2008. When asked why they have chosen to continue working at Vimal, their answers were unwavering in their support of Vimal as a company, and Kali as an manager to work for. F: In 26 years, I can’t recall a period when we were ever short-shifted (i.e., not given 40 hours of work in a week). In fact we are most often given opportunities to work overtime. F: We’ve never been robbed of wages (never underpaid) and have always been paid on time. F: Other companies have problems paying the full amount of their wages, but Vimal has always paid us what we were owed, plus bonuses. F: Bonuses are paid twice: one before Christmas and the other in the New Year, 1 week before we return to work. Rather than one bonus, the money is split into two portions so that we won’t spend it all before we get back to work. F: These are the most important things for those of us in production because we need the money. F: I never worked before coming to Vimal, but a lot of my friends who work in other clothing factories tell me that I am lucky to be here. F: We worked as a family, and Kali always treated us as part of his family. Fatima M: We learned a lot from Kali. We knew nothing when we came here and he taught us everything. M: In 26 years, we never had any major arguments. We always worked as a team, with unity. M: Under the union, we always receive NBC rates whereas other companies don’t employ union members and don’t pay NBC rates. They also sometimes only let the people work 2 or 3 days per week. We always got a full week’s work. M: The whole factory gets time off for celebrations such as Diwali, regardless of whether you are Christian, Muslim, Hindu, or not religious. M: We receive attendance bonuses and long-service awards. No other companies give long-service awards like in Vimal. M: The school fees for the last 2 of my 5 children were paid by Vimal. This is a new benefit that was started about 5 years ago, and this is something that no other boss will do. M: We are very happy working here because we grew up working with Kali, and he always treated us like part of his family. Marlene 19 What our employees have told us In the process of developing this Sustainability Report, our consultant randomly engaged members of our production team during their lunch break. The following is a summary of the comments and criticism they shared with us: Vimal is a good company. It is good because you can always be guaranteed that your wages (weekly). We get lots of overtime, including many opportunities to work a half day on Saturday. We should be so lucky that we are never short-shifted and are offered overtime and bonuses. We have First Aid on site and although we don’t have a lot of injuries, if an injury occurs, we get treated right away. There’s nothing bad about working here, that’s why I’ve lasted 12 years. The management doesn’t come in and look over us, we have supervisors that ensure that the work gets done. There are lots of rules that we have to obey, like not being able to use the phone except on breaks, and only being able to smoke on breaks. You’re not allowed to go outside unless you’re a smoker. Vimal is a safe place to work. The air conditioning is either too hot or too cold, but never right. In some places its very cold. The money is good. We get our wages on time and we’re never paid less than we’re owed. We never get short time...always get a full week’s work. We want a canteen where we can buy lunch. If we forget lunch there’s nothing we can buy at the factory. Boss pays our children’s school fees…if you come regularly to work (not if you are often sick or absent for any reason), and if you are productive. Sick time is a problem. If you stay away more than 3 days sick, you don’t get your R1000 bonus…but this should be if we don’t stay away the 15 days the union allows. After 3 warnings there is no bonus. We are a branded company…we make high quality products…we should be paid more because we make quality name brand garments. My neighbour works for another clothing manufacturing company (CMT, which is not unionised) and she gets R350 per week, where the NBC wages are at least R560 per week. When I was injured and getting better, I worked for a CMT company and I had to work to 9 or 10 at night (from 7am), and would only get paid R400 per week, including overtime pay. Vimal pays you much more, for less hours, in a safe and friendly factory. Here our boss buys us food if we have to work late. Kali is a nice boss who doesn’t rob us. 20 In 2007, Vimal once again failed to reach our average target of 2.6% absenteeism. Granted, our average rate of 3.2% was far less than the industry’s average of 6.0%, but we believe that we can still improve to below 2.0%. 7% 6% 5% Industry Average 4% As such, 2008 will herald the introduction of our new bonus scheme to reduce non-illness related absenteeism. Our plan, called ‘Qualifying for 2010’ will offer a maximum annual bonus of 2,010 Rands to any employee who maintains a perfect attendance record. Absentee Rate 3% 2% 1% Target We hope that this new programme, which sees the potential for employees to receive an increase in their annual bonus payments of R810, will have a significant impact in our ability to ensure that our production schedules are not hindered by unnecessary absenteeism December October November September July August May June April March February January 0% RESEARCH, MARKETING AND PROCUREMENT As a relatively small manufacturing company, with limited access to professional research and market analysis, we continue to remain in touch with changing trends, designs and fabrics by making periodic overseas visits to assess and alter the future of our products and services. Granted, we have limited direct control over changing consumer trends due to our lack of a ‘marketing department’, but we are confident in our reliance on our clients, and the brand- conscious environment in which they operate, to act as a mechanism for marketing our products. Where deemed necessary, we are pleased to assist our customers with brand-specific marketing activities when called upon. Our artists and designers utilise the Wilcom Embroidery system and Freehand CAD for producing finished artwork and Embroideries that can be used to market specific teams, competitions and events. Our marketing is primarily restricted to proving that our services are accurate, timely and delivered according to costing budgets. While our consistent ability to deliver according to client expectations is our tried and tested method of proving ourselves to be a supplier worth choosing, the management of costs is an ongoing management challenge. A Lectra system is used in the sample rooms for pattern making, grading, ratings and marker making, resulting in the accuracy of costing and sourcing of fabric, thus reducing our costs and ensuring that we can continue to meet client price expectations. To further our cost-conscious approach to manufacturing garments, we have repeatedly identified and tested local suppliers of fabric, but have been consistently disappointed with the quality, consistency and/or timeliness of supplies. Moreover, we are constantly aware of the fact that we do not have access to local suppliers of most of our manufacturing equipment. As such, the bulk of our annual procurement budgets are directed to foreign suppliers of fabric and equipment. However, we will always choose a local supplier if they are able to meet our client-linked quality and pricing requirements. Thankfully, the majority of our accessories (e.g., print materials and supplies, thread, zippers, etc.) and servicing contracts are procured from local suppliers. 21 OCCUPATIONAL HEALTH & SAFETY While the management and staff at Vimal consider the company to be a ‘safe’ place in which to work, we are nevertheless mindful of the risks and hazards that continue to arise on an almost daily basis. As such, we have developed and implemented an Occupational Health and Safety Policy that sets out our ongoing commitment to ‘Zero Harm’. Injuries on Duty 6 Cuts 5 Sprains 4 Needle Injuries 3 2 For Vimal, ‘Zero Harm’ refers to the creation and maintenance of a work environment that is free from the potential for illness or injury for our employees, our clients, and our neighbours within the Mt. Edgecombe community. In our most recent review Hazard Identification and Risk Assessment (HIRA), we identified the following potential risks and hazards: Burns 1 1. HIV/AIDS 2007 2006 2005 2004 2003 0 HIV/AIDS is a massive problem for all of Africa, particularly for those of us living and working in Sub-Saharan regions. The HIV/AIDS pandemic will remain a sustainability risk factor to be closely monitored and managed for many years to come, and Vimal is committed to ensuring that our workforce is perpetually aware of their role in protecting themselves, and their family members, from the disease. To date, we are only aware of three employees who have been infected by HIV/AIDS, including one employee who is still on our team, and to the best of our knowledge there have only been two HIV/AIDS related deaths among our staff. However, the relevant demographics suggest that Vimal remains vulnerable to the disease, and therefore must remain committed to addressing the risk. Vimal is especially susceptible to HIV/AIDS related risk factors when considering the fact that our employees come from a region of South Africa that is known to have one of the highest HIVinfection rates. In mitigation of our direct risk, Vimal has instituted an HIV/AIDS programme which comprises of the following elements: 2. Knife cuts • Policy guidelines with regard to recruitment, promotion and management of illness in the workplace, including explicit mention of non-discrimination within our Code of Conduct; • Access to education and voluntary testing campaigns; • Continuous inclusion of awareness campaigns about HIV/AIDS in weekly staff meetings; • Access to poster campaigns in bathrooms and common areas; and, • Availability of free condoms in our restrooms. Although we insist on the use of appropriate Personal Protective Equipment (PPE) by all of our cutting room staff, injuries still continue to occur. The use of wire mesh gloves has significantly reduced the number of cuts, yet 3 new incidents occurred in 2007. Our hope that these injuries will be eliminated in 2008 with our switch to automated cutting machines. 22 3. Needle pricks The greatest risk when operating a sewing machine continues to be the potential to penetrate one’s finger with the needle. In the past 5 years Vimal has only faced two such incidents, with no injuries have been sustained in 2007. We attribute this to our use of needle guards on all of our machines, our concerted effort to educate our staff about the danger, and the role our supervisors play in ensuring that guards are not removed. 4. Burns Heated irons, used for pressing garments during our finishing processes, has always been an obvious risk area, resulting in one burn incident in 2007. This incident was devastating to our team, as all of our staff members were proud of our five-year zero burn performance record leading up to this incident. Although an unpleasant incident, it nonetheless reminded us of constant need to be mindful of the risk of iron burns. 5. Falls from heights Although most of our employees are never placed at risk of a fall from an unsafe height, we do operate motorized stock pickers that raise warehouse staff to dangerous elevations. To mitigate the risk of falls, our stock picker operators have undergone task-specific safety training, and are required to wear safety harnesses at all times. No such incidents have been recorded at Vimal, yet we continue to monitor employee behaviour to limit the risk of falls. 6. Inhalation of harmful dust and fumes Vimal uses low harm and environmentally friendly chemicals wherever possible in the various areas of operation in our business. Although no cases of fume-related illness have thus far been reported at Vimal, we are mindful of the potential to cause harm where solvents, dyes and glues might be used. Having cut his hand with a mechanised knife, Ramesh now understands the need to ‘think safe – act safe’. As such, we have designed our new manufacturing facility with specific attention having been paid to the provision of adequate ventilation and air quality management. Where task-specific higher risks persist, we ensure that face masks and other PPE is used by all employees operating in the risk area. 7.Sprains The lifting of heavy bundles of fabric, the repetitive nature of specific tasks, and the need of some employees to move about areas that could become cluttered creates a multi-faceted risk of sprain injuries. 2007 saw once such incident occurring, but occurred during non-standard operational activities: during the move to our new premises. Supervisors are tasked with ensuring that employees are not operating in an unsafe or unhealthy manner, but we accept that the nature of this risk is more difficult to monitor. As such, we rely on our weekly staff meetings to remind employees of their responsibility to avoid behaviour that could place them in danger of a sprain, as well as to ensure that their work environment remains clean and obstacle-free. 8.Inhalation of second-hand smoke Another addition to our working practices that began with the move to our new premises was the installation of an Employee Complaints and Suggestions Box. Although we have yet to see this tool used to its full potential, one of our staff members did use this mechanism to raise the issue of smoking in common areas as a concern. Irrespective of management’s personal bias against smoking, a policy was developed and implemented to ensure that the rights, freedoms and health of all employees, smokers and non-smokers alike, is not hindered. From January 2007, employees are not allowed to smoke anywhere within the building, but must rather exit the building and restrict themselves to a designated smoking area adjacent to the parking lot. 23 The height of fabric stock shelves can exceed 6 metres and poses a significant risk to anyone operating in an unsafe manner. 9.Collisions with moving vehicles Each year thousands of pedestrians are killed in unnecessary road accidents in South Africa. Failure to observe basic traffic rules is a common problem, not just on the roads, but also in factories such as ours, where moving vehicles are employed to complete specified tasks. At Vimal, we employ three motorized vehicles and have clearly marked designated travel spaces to avoid collisions between personnel and vehicles within the factory. Safe operation of all internal vehicles is controlled though safety-specific training for all operators, the use of strobe lights and motion sirens to alert other employees of oncoming vehicles, and the application and supervision of rules to restrict access to areas commonly traversed by our forklift and stock picking machines. Another additional risk area was identified when considering the need for taxis to drop-off and collect employees on a daily basis. Vimal’s parking lot could have become a risk-laden madhouse if not for the decision to enter into contractual agreements with transport service providers. Too many taxis entering a relatively confined space, all operated by individuals interested in quickly moving to other routes, creates a potential hazard for employees who rely on taxis to get to and from work, as well as for non-Vimal pedestrians who share the space around our factory. To manage the risk of taxi-related injuries, for Vimal and residents of Mt. Edgecombe, Kali designed an over-sized parking lot, with an adequate number of parking bays to accommodate the number of taxis required to drop-off and collect staff members. Kali also entered into service level agreements with taxi operators that include clauses restricting taxi drivers to dropping off and collecting employees from the parking lot. By ensuring that taxis only stop when on Vimal’s property, we are confident that the risk of pedestrian-taxi collisions is reduced to the limit of our abilities. 24 ENVIRONMENTAL MANAGEMENT In terms of South African monitoring and evaluation norms, Vimal’s potential for negative environmental impact is considered ‘moderate’, even according to the ratings applied by the Socially Responsible Investment (SRI) Index at the Johannesburg Stock Exchange (JSE Limited). As such, while we are of the belief that our impact on the environment is limited, we nonetheless need to be perpetually mindful of the fact that we have a responsibility to monitor and manage our environmental impacts, wherever possible. Through our participation in the contractor audits performed by many of our clients, including Adidas and Puma, as well as through the process of developing this report, we have consistently increased our level of environmental monitoring over a number of issues. As of late, the South African economy has become critically aware of our need to become more efficient consumers of electricity. Total capacity, as supplied by the national electricity provider (Eskom), has failed to keep pace with demand, and consumers at all levels of the economy are now subject to periods of ‘load shedding’ (i.e., rolling black-outs). 1. Electricity On one hand, we believe that this situation will benefit society, and the physical environment, by forcing each of us to find ways to reduce our electricity consumption (e.g., use of more efficient light bulbs, conversion to solar water heaters, etc.). But on the other hand, those of us operating businesses that rely on electricity to operate are being forced to consider alternative strategies to protect our interests in the event of an electricity supply crisis. The process of developing this Report has come at a convenient time for Vimal, as we have now learned the value of evaluating our electricity bills to determine if we are managing our electricity consumption in a manner that is both cost-effective and environmentally sound. Granted, our understanding of the need to monitor our electricity consumption, as well as our understanding of how we might do so, was limited prior to the development of this Report. Nonetheless, we have used our monthly municipal rates and taxes bills to calculate our total electricity consumption, and to evaluate our average electricity consumption per unit of production. Electricity Consumed (kWh) Units of Production kWh per unit of production % Increase 2007 1 553 548 947 573 1.64 13.1% 2006 1 014 973 699 935 1.45 13.8% 2005 958 416 752 091 1.27 In analysing this data, we have been able to learn that our average electricity consumption per unit of production has increased more than 13% per annum over the past two years. Although we are uncertain of the reasons for this increase, we are committed to attempting to monitor this trend more closely and to attempt to rectify the problem. We will re-visit this issue in next year’s report, and will hope that more positive results can be presented. 2. Water South Africa is widely considered to be a ‘Water Scarce Economy’, in that access to reliable supplies of potable water is not a given. As such, our water consumption, although relatively limited, is considered to be an ongoing management concern at Vimal. As in the case of electricity (above), our understanding of the need to monitor our water consumption, as well as our understanding of how we might do so, was limited prior to the development of this Report. Nonetheless, we have used our monthly municipal rates and taxes bills to calculate our total water consumption, and have evaluated this information relative to our total monthly production figures. Of course, our production is not water-dependent, and therefore trends and anomalies cannot necessarily be correlated to fluctuations in our production efficiencies, but we feel that units of production is the most effective tool that we can use to assess our water consumption efficiency. Water Consumed (litres) Units of Production Litre per unit of production % Increase 2007 175 543 947 573 1.85 14.9% 2006 112 820 699 935 1.61 (1.1%) 2005 122 590 752 091 1.63 25 The 14.9% increase in water consumption in 2007 is assumed to be directly related to our move to new premises, including the installed improvements in access to on-site produced coffee and tea, and the installation of better ablution facilities. However, it is our intention, now that we have become aware of this issue, to monitor our average volume of water consumed per unit of production, and to rectify any water wastage problems if and when they are identified. 3. Non-hazardous waste Over the past few years we have noticed a significant increase in the amount of garbage that has been disposed of in landfills. However, we attribute this informally observed increase in waste disposal as a direct result of our significant increase in total garment production. To-date, we do not have formal systems or processes in place to monitor and measure the volume (by weight) of solid waste sent to landfills via our waste haulage contractors. However, we are committed to measure and monitor this figure throughout 2008, and to identify ways in which we might be able to reduce our impact on landfill over-crowding. As of now, we are already instituting the following mechanisms for reducing our solid waste disposal: 3. Hazardous waste • Increasing the pace of our conversion from manual cutting to computer aided design and cutting procedures to maximise fabric usage; • Collecting reasonably large pieces of scrap materials and distributing them to rural economic development projects that can make use of the fabric to manufacture clothing and other items; and, • Collecting and recycling our scrap paper (specifically from patterns and office use) and plastics. Although limited in total volumes consumed and/or disposed of, hazardous materials are often used in our manufacturing facilities, particularly in the maintenance and operation of our facilities and equipment. To-date, we do not have formal systems or processes in place to monitor and measure the volume of hazardous materials consumed throughout our operations,. However, we are committed to measure and monitor this figure throughout 2008, and to identify ways in which we might be able to reduce our overall discharge/disposal of these materials. 5. Recycling The principles of ‘Renew, Re-Use and Recycle’ are at the core of all small and medium-sized businesses throughout South Africa. The issue is not so much an environmental one, although the environmental benefits are clear and potentially significant, but rather one of financial prudence. By sticking to ‘the 3 R’s’, we stand as much to gain environmentally as we do financially, through cost savings and improvements to our overall profitability. As such, Vimal has always attempted to find ways to reduce our waste haulage through redirecting materials to alternative uses. That having been said, the process of developing this report has helped us identify new opportunities for both re-using and recycling materials. Our processes now include: 5. Greenhouse gases • The donation of unusable end-cuts and/or out of fashion fabrics to local and/or rural economic development programmes that include sewing projects. • The separate collection of paper and plastics to be collected by local recycling service providers; and, • The collection of larger pieces of material and donating them for use in local and/or rural economic development programmes that include sewing projects. As the monitoring and management of our environmental impacts has become much more rigorous with the initiation of our sustainability reporting process, we have had to establish reasonable limits to both the development of new data management systems and improvement processes. Although we are aware of the issue of global warming, as well as the ways in which each company can monitor and manage their contribution to greenhouse gas build-up in the atmosphere, we are not yet in a position to report on our emissions, nor processes to improve our performance. It is our intention to review our greenhouse gas emissions as part of our 2008 reporting process. 26 SOCIAL RESPONSIBILITY AND COMMUNITY INVESTMENTS It has been said that “Charity begins at home,” and we believe that in the context of Vimal, our ‘home’ is in fact our family of managers, supervisors and production staff. As such, we have prioritised our commitment to the communities in which we operate in terms of: 1. Our employees and their families; 2. Our local communities directly surrounding our operations, and the communities in which our employees live; 3. Our province, particularly the more rural areas where issues of AIDS, poverty and hunger continue to threaten lives; and, 4. Our country, particularly those who participate in activities that are consistent with our products, values and mission. As mentioned above in ‘The Vimal Team’, we annually contribute to the eradication of barriers to education among the families of our employees. This programme, which requires employees to demonstrate their commitment to Vimal’s success through low levels of absenteeism, has annually contributed to the education of more than 130 children per year, at an annual cost to Vimal in excess of R67 000. At the height of this programme in 2006, we paid the school fees for 254 children at a cost of more than R113 000. In 2007, we also donated R8 440 to charitable contributions, in support of their community development and support initiatives. The recipients of our support included the Divine Life Centre, the Cerebral Palsy Foundation, the Heart Foundation and St. Mary’s Hospital. Vimal, in accordance with the brand protection commitments we have offered our clients, do not donate subquality garments to employees, charities or local community members. In doing so, Vimal helps our clients ensure that their brands are linked to garments of extremely high quality. However, the process of producing this report has allowed us to identify an opportunity to donate our stock of out of fashion and/or end-cut fabrics and threads to economic development projects in one or more deeply impoverished communities. It is our hope that through this donation, we will be able to have a ‘material’ impact on the sustainability of persons who are unable to secure meaningful employment, and we look forward to providing an update on this initiative in our next Report. 27 STAKEHOLDER ENGAGEMENT Until recently, we were unaware of the term ‘Stakeholder Engagement’. Granted, we have come to understand that much of what we do to ensure the ongoing productivity and profitability of our company can be construed as ‘engagement’, but we are fundamentally will to accept that our engagement processes are ad hoc, with the exception of our customers, suppliers and employees (including their unions and the NBC). Our formal engagement includes: • Our weekly meetings between management and the employees and/or their representatives, to raise and discuss issues of importance to our employees. This includes their issues/concerns being presented to management, as well as the presentation of production results, safety briefings, and process or policy to the employees. • Regular meetings with customers to discuss new production trends, fabrics, designs and/or orders, as well as any issues or concerns that either party might have with the other. • Regular meetings with suppliers to discuss new materials and/or orders, as well as any issues or concerns that either party might have with the other. Ultimately, we intend to develop systems that are able to more effectively capture our engagement processes and outcomes with the following key stakeholders (not exhaustive, nor in order of preference): • Employees • Standard Bank • YKK Zippers • Adidas • Berzacks • Speed Zippers • Puma • International Trimmings • • Mr. Price • Maxiloads • TotalSports (Foschini) • Bargaining Council for the Clothing Industry Thai Taffeta DTI CODES OF GOOD PRACTICE South Africa’s Department of Trade and Industry (DTI) has launched the DTI Codes of Good Practice: a set of business principles that are expected to promote and develop corporate behaviour that meets international best practice standards for corporate responsibility. The Codes come into full effect at the end of February 2008, and at the time of writing this Report, we are in the process of undergoing a review of our status according to these Codes. It is our belief that Vimal is, at bare minimum a Category 4 Supplier, based on our own internal assessment of our Ownership, Management Control, Employment Equity, Enterprise Development and Socio-Economic Development practices. Opportunities for significant improvement may exist within our Skills Development and Preferential Procurement practices, but we are confident that these issues can be reasonably controlled and/or explained due to the size and nature of our business. Vimal is committed to completing a full assessment of our Codes status within the first half of 2008, and we will discuss this assessment in our 2008 Sustainability Report. 28 HUMAN RIGHTS Vimal is a small family-owned business that has not necessarily been called upon to investigate and/or ascribe to any international conventions regarding Human Rights. However, as a South African company, we are both obliged and committed to living up to our national Constitution, and to respecting all laws, including those pertaining to the fair treatment of employees. Vimal falls under the watchful eye of the National Bargaining Council for the Clothing Industry, as well as SACTWU, the South African Clothing and Textile Workers Union, and we actively encourage and support employee participation in both of these rights bodies. Moreover, we aspire to meet or exceed the Bargaining Council’s Collective Agreement rules, recognizing that these rules are merely base level guidelines, and that exceeding them, within reasonable limits, has created a work environment that encourages reciprocal trust, respect and commitment between management and our employees. Shop stewards are aware of the rules and they attend Union meetings on behalf of Vimal. If any problems are raised by our workers, the stewards have the right, and responsibility, to address them with the Bargaining Council or Union, without being victimized. Vimal does not hire child and/or forced labour, nor do we allow any of our suppliers or sub-contractors to engage in these practices. Vimal’s security personnel are contracted through the business park in which we are situated, and we have not been informed of any incidents of excessive use of force by security personnel, nor would we be willing to allow such behaviour to persist in the exercising of their duties on behalf of Vimal. LESSONS LEARNED AND THE WAY FORWARD This is the first time Vimal has attempted to produce a Sustainability Report, and if not for the support and encouragement of Trialogue we highly doubt we would have been able to generate such a comprehensive overview of our company, our most material issues, and our opportunities to improve our social, safety, environmental and economic performance. One must understand that as a family-owned business, our efforts have always been firmly invested in ensuring that our customers and employees are ‘happy’, and that our business remains financially strong and healthy. Although we now recognise that our data management systems were not necessarily giving us all of the information we might have needed to maximise our efficiencies, we were nonetheless in a position to find, and analyse, information for the purpose of informing our wide range of stakeholders. In short, the process of developing this Report has been a lengthy learning exercise, yet we quickly realized that the process of reporting affords significant benefits in terms of being able to use statistics to evaluate our performance, including the conducting of comparisons, particularly with respect to issues that are directly related to our employees. This process has created an opportunity for us to re-think our bonus structures to encourage full attendance and to motive the employees to attend work regularly. It has also assisted us with attempting to identify problems within our business, as well as to find ways to address them. In speaking to our staff, Trialogue has helped us better understand the issues that they have apparently felt unable to bring to our attention, and has helped create mechanisms for addressing each of their concerns. As a direct result of the reporting process, we are now committed to: • Reducing the amount of solid waste we send to landfills sites by: - Increasing the pace of our conversion from manual cutting to computer aided design and cutting procedures to maximise fabric usage; 29 - Collecting reasonably large pieces of scrap materials and distributing them to rural economic development projects that can make use of the fabric to manufacture clothing and other items; and, - Collecting and recycling our scrap paper (specifically from patterns and office use) and plastics. • Monitoring our electricity and water consumption figures, normalised to units of production, to ensure that Vimal uses both of these scarce resources in as efficient a manner as possible. • Creating a mechanism for employees to access some form of catering services, most likely in a designated section of our parking lot (away from our residential neighbours). • Creating an additional (external) mechanism for employees to communicate complaints and/or recommendations to the management team. • Donating up to 50 of our older sewing machines to a fledgling rural economic development centre run by Cotlands, a national HIV/AIDS charity, in a community directly affected by rampant unemployment and an HIV-infection rate in excess of 60%. • Clearing out our warehouse and donating surplus fabric and accessories to economic development projects that can produce goods to assist in their own sustainability. • Reviewing and updating this Report on an annual basis, using the tools and knowledge we have gained this year to improve our data collection, collation and reporting procedures. REQUEST FOR FEEDBACK Because this is our first attempt at producing a Sustainability Report, we are mindful of the possibility that we have not provided a comprehensive discussion of the information that is important to our many stakeholders. As such, we are hopeful that you, the reader of this Report, will contact us and offer us your views on the quality and usefulness of this Report. Should you have any questions about our company, or comments about anything contained within this report, please contact Khemie via email to at [email protected] 30 GRI G3 APPLICATION LEVEL REQUIREMENTS As a first attempt at applying the GRI G3 guidelines to our Sustainability Report, Vimal has decided to seek a C+ level of application. The following three tables provide a summary of the GRI’s requirements as well as a quick reference to our self-assessment of compliance to the C+ level. For an indicator-by-indicator discussion of our Report’s compliance to all of the required indicators, please email [email protected]. For details of the process employed by Trialogue Assurance Services to afford Vimal the required Third Party Assurance over this Report, please email [email protected]. G3 Performance Indicators & Sector Supplement Performance Indicators * Report on a minimum of 10 Performance Indicators, including at least one from each of: social, economic, and environment B Report on all criteria listed for Level C plus: 1.2 3.9, 3.13 4.5 – 4.13, 4.16 – 4.17 Management Approach Disclosures for each Indicator Category Report on a minimum of 20 Performance Indicators, at least one from each of: economic, environment, human rights, labour, society, product responsibility B+ A Same as requirement for Level B Management Approach Disclosures for each Indicator Category A+ Report Externally Assured Not Required G3 Managment Approach Disclosures C+ Report Externally Assured G3 Profile Disclosures C Report on: 1.1 2.1 – 2.10 3.1 – 3.8, 3.10 – 3.12 4.1 – 4.4, 4.14 – 4.15 Report Assured by Trialogue Assurance Services Standard Disclosures Report Application Level Respond on each core G3 and Sector Supplement* indicator with due regard to the Materiality Principal by either: a) reporting on the indicator or b) explaining the reason for its omission Sector Supplement in final version Mechanised embroidery is an important valueadding service for our clients. 31 GRI CONTENT INDEX For our complete GRI G3 responses table, including a map of our content, please email [email protected]. VISION & STRATEGY ECONOMIC Core Strategy and Analysis SOCIAL Additional Core Employment 1.1 EC1 LA1 1.2 EC2 LA2 Organisational Profile EC3 N/A LA4 Market Presence 2.2 EC6 2.3 EC7 LA5 EC5 Health and Safety LA7 2.4 Indirect Economic Impacts EC8 N/A 2.6 2.8 EC9 LA10 LA12 LA13 EN2 LA14 Report Profile Energy 3.1 EN3 EN5 3.2 EN4 EN6 3.3 Strategy and Management N/A HR1 Water Report Scope and Boundary EN8 3.5 Non-discrimination EN9 N/A EN10 N/A HR4 Freedom of Association and Collective Bargaining Biodiversity 3.6 EN11 3.7 N/A 3.8 N/A EN12 N/A 3.9 EN13 N/A EN14 N/A EN15 N/A HR5 Child Labour HR6 Emissions, Effluents and Waste 3.10 3.11 Forced and Compulsory Labour N/A EN16 EN18 N/A EN17 EN24 N/A EN19 EN25 N/A GRI Content Index 3.12 Assurance 3.13 EN20 N/A EN21 N/A HR7 Security Practices HR8 Indigenous Rights HR9 EN22 Governance, Commitm ents and Engagement 4.1 EN23 N/A SO1 Products and services Corruption EN26 SO2 EN27 4.3 SO3 EN28 N/A 4.6 N/A 4.7 N/A Compliance SO4 Transport SO5 Public Policy EN29 Overall N/A SO7 EN30 N/A Compliance SO8 4.9 N/A Customer Health and Safety N/A PR1 PR2 N/A Products and Services Commitment to External Initiatives PR3 N/A PR6 4.14 4.15 N/A PR4 N/A Marketing Communication 4.13 Stakeholder Engagement N/A PR5 Included 4.12 4.17 SO6 Anti-competitive Behaviour 4.8 4.16 N/A N/A 4.4 4.5 N/A Community 4.2 4.11 HR3 HR2 EN7 3.4 4.10 LA11 Diversity and Opportunity EN1 N/A LA9 Training and Education Materials 2.10 LA6 LA8 ENVIRONMENTAL 2.7 2.9 LA3 Labour/Management Relations EC4 2.1 2.5 Additional Economic Performance N/A PR7 Not included, potential improvement area Customer Privacy Included, but requires future improvement Compliance PR8 PR9 Not applicable 32 N/A N/A N/A NON-INDEPENDENT ASSURANCE STATEMENT To the Owners and Management of Vimal Clothing cc (hereafter, ‘Vimal’): Trialogue Assurance Services (hereafter, ‘TAS’) was engaged by the Global Reporting Initiative (GRI) to assist Vimal, and two other South African suppliers of Puma AG, with the development of this Sustainability Report. This project, entitled “Transparency in the Supply Chain,” required that TAS assist the three participating companies develop an understanding of Sustainability Reporting, and help to facilitate the development of this report. Because of our involvement in the development of this report, TAS is not in a position to provide ‘Independent Third Party Assurance’ over the contents herein. However, it has been duly noted that the data presented neither belongs to TAS, nor was supplied by TAS, and therefore our review of this information still positions us to provide Vimal, and its many stakeholders, with this ‘Non-Independent Assurance Statement’ over the content of this 2007 Sustainability Report, ‘the Report’. The Report presents Vimal’s sustainability performance over the period 1 January to 31 December 2007, including, where available, sustainability trend data for previous years. This statement represents our assurance opinion. TAS’s responsibility in performing its assurance activities is to the management of Vimal alone and in accordance with the terms of reference agreed with them. Assurance objective The objective of the assurance process is to provide stakeholders of Vimal with a ‘Limited Assurance’ opinion on general accuracy and completeness of the information presented in this Report. This is confirmed through multiple reviews of the data submitted by Vimal and the underlying systems, processes and competencies that support the Report. Scope of work performed Review of quantitative content of the Report Among other duties, TAS was engaged to assist Vimal with assessing the completeness, accuracy and consistency of the data contained within this report, and to test that assertions made within the report can be deemed both ‘reasonable’ and ‘supportable’ by the relevant sustainability data presented herein. Moreover, TAS was charged with testing drafts of the Report to determine the degree to which it was consistent with the reporting requirements of the GRI G3 Guidelines. TAS limited the scope of the assurance process to a ‘limited assurance’ review of the quantitative data submitted by the management team at Vimal, for collation and reporting herein, as well as the Reports alignment to the GRI’s G3 reporting guidelines Assurance methodology The process used in arriving at this assurance statement is based on the GRI’s G3 guidance and other best practices in sustainability reporting assurance. Our approach to assurance included the following: • a review of Vimal’s sustainability measurement and reporting procedures, background documentation and data collection procedures; • a review of the data submitted for inclusion in the Report for any significant anomalies; and, • an examination of the aggregation and/or derivation of, and underlying evidence for, data and statements included in this Report. In determining the GRI G3 application level of the Report, we performed the following exercises: • Assisting in the drafting of the Report to ensure that the content of the Report, including discussions regarding the determination of sustainability context and coverage of material issues, was duly aligned with GRI G3; 33 • A review of the approach of management to addressing topics discussed in the Report; and • A confirmation that at the requisite number of performance indicators had been covered in the Report. Independence Because TAS was engaged to provide report development assistance to Vimal, through the engagement of TAS by the GRI as the South African consultants on the ‘Transparency in the Supply Chain’ project, ours is not an ‘Independent’ assessment of this Report. Our involvement with Vimal significantly hinders our ability to remain fully independent, but does not necessarily preclude us from offering some form of assurance to stakeholders. Because Vimal is a relatively small organisation, it was determined that Vimal cannot afford to seek external/ independent third party assurance. However, the involvement of TAS is reviewing Vimal’s data allows us a unique insight into the content of this Report, and permits us an opportunity to make comment over the accuracy, consistency and completeness of the data contained herein. Findings In general, Vimal’s sustainability reporting processes are adequate to meet the GRI’s G3 ‘Application Level C’. However, it was found that: • Vimal’s process to identify its ‘Most Material Issues’ was informal in nature, albeit improved through this reporting process, and the company still requires a formal process to actively engage stakeholders on a ranged of ‘sustainability-specific issues’; • Although significant steps have already been taken to improve the quantity and quality of meaningful data (particularly production efficiency and environmental data), more work needs to be undertaken to ensure that Vimal sets and achieves specific sustainability performance targets; • Vimal has not yet undertaken to complete an assessment of its compliance to the DTI Codes of Good Practice (fully implemented as of the end of February 2008). Recommendations • Vimal should ensure that stakeholders (internal and external) are adequately engaged to comment on this Report and/or to inform the content of the next Report. • Vimal should actively engage its key stakeholders to ensure that the company is effectively addressing stakeholder-specific concerns, and that any ‘new’ issues are incorporated into Vimal’s ongoing sustainability strategy. • Vimal should undertake to complete its compliance to the DTI Codes of Good Practice within the 2008 calendar year, in order to enhance the quality and/or relevance of this report relative to local stakeholder expectations. • Vimal should ensure that future reports include improvements in the quality of data, particularly those pertaining to the DTI Codes of Good Practice and the environment. Opinion For all data under review, errors identified during our assessment were addressed by Vimal prior to finalising this Report, and nothing came to our attention to lead us to believe that the final data is not reliable. As a result, we believe that the sustainability data in this Report gives a fair representation of Vimal’s sustainability performance, and that this report adequately represents a GRI G3 C level report. Trialogue Assurance Services 29 February 2008 34 CONTACT DETAILS Vimal Clothing Enterprise C.C. Tel: +27 31 538 2400 Fax: +27 31 539 6874 Address: Fairways Park 4 Fairways Avenue Mount Edgecombe Durban South Africa 4300 Contact Person: Miss Khemie Prithipal [email protected] The graphic design and layout of this Report was completed by Candice Ekermans, our Johannesburg-based independent design consultant. We are very pleased to support Candice with this project, as she is a living testament that courage and tenacity can overcome all challenges. Although one might not notice it when reviewing this Report, Candice is legally blind, which for others might have suggested no future in the field of marketing materials development. We hereby wish to compliment and thank Candice for her excellent work. Candice can be contacted at [email protected].