1 BERDROLA a toda vela (1-37)
Transcription
1 BERDROLA a toda vela (1-37)
Sustainability Report 2006 Informe de Sostenibilidad 2006 2006 Sustainability Report NOTICE. This document is a translation of a duly approved Spanish-language document, and is provided for informational purposes only. In the event of any discrepancy between the text of this translation and the text of the original Spanish-language document which this translation is intended to reflect, the text of the original Spanish-language document shall prevail. NOTICE IMPORTANT INFORMATION This communication does not constitute an offer to purchase, sell or exchange or the solicitation of an offer to purchase, sell or exchange any securities or the solicitation of any vote or approval in any jurisdiction with respect to the proposed offer (the “Offer”) by Iberdrola S.A. (“Iberdrola”) of ScottishPower plc (“ScottishPower”) ordinary shares, nor shall there be any purchase, sale or exchange of securities or such solicitation in any jurisdiction in which such offer, solicitation or sale or exchange would be unlawful prior to the registration or qualification under the laws of such jurisdiction. The shares to be issued in connection with the proposed Offer may not be offered or sold in the United States except pursuant to an effective registration statement under the Securities Act or pursuant to a valid exemption from registration. If and when Iberdrola commences the Offer for the ordinary shares of ScottishPower and the Offer is implemented by way of a Scheme of Arrangement under the U.K. Companies Act 1985, as amended (the “Scheme”), any securities of Iberdrola issued to existing ScottishPower shareholders in connection with the Offer will not be registered under the U.S. Securities Act of 1933, as amended (the “Securities Act”), but will be issued in reliance on the exemption provided by Section 3(a)(10) thereof, and ScottishPower will furnish the Offer document to the SEC under cover of a Form 6-K. Under U.S. securities laws applicable to such circumstances, ScottishPower shareholders and holders of ScottishPower ADSs who are affiliates of ScottishPower or Iberdrola prior to, or will be affiliates of Iberdrola after, the effective date of the Offer will be subject to certain U.S. transfer restrictions relating to any Iberdrola shares received in connection with the Scheme. Loan notes that may be issued in connection with the Offer have not been and will not be registered under the Securities Act or under the relevant securities laws of any state or territory or other jurisdiction of the United States. Accordingly, loan notes may not be offered or sold in the United States, except in a transaction not subject to, or in reliance on an exemption from, the registration requirements of the Securities Act and state securities laws. If and when Iberdrola determines to commence the Offer by way of a takeover offer under The City Code on Takeovers and Mergers of the United Kingdom (the “Takeover Offer”) rather than the Scheme, Iberdrola will, to the extent that the shares issued in connection with the proposed Takeover Offer are required to be registered in the United States, file a registration statement on Form F-4, which will include a prospectus, with the United States Securities and Exchange Commission (“SEC”). Investors are strongly advised to read the documents that will be made available to them, including the registration statement and prospectus, if and when available, and any other relevant documents made available to them and/or the SEC or other applicable regulatory authorities, as well as any amendments or supplements to those documents, because they will contain important information regarding Iberdrola, ScottishPower, the Offer and any Takeover Offer. ScottishPower shareholders should also read the related solicitation/recommendation statement on Schedule 14D-9 that may be filed with the SEC by ScottishPower relating to the Offer. If and when filed, investors may obtain free copies of the registration statement, the prospectus as well as other relevant documents filed with the SEC, at the SEC’s web site at www.sec.gov and will receive information at an appropriate time on how to obtain these transaction-related documents for free from the parties involved or a duly appointed agent. The distribution of this communication may, in some countries, be restricted by law or regulation. Accordingly, persons who come into possession of this document should inform themselves of and observe these restrictions. To the fullest extent permitted by applicable law, the companies involved in the proposed Offer disclaim any responsibility or liability for the violation of such restrictions by any person. FORWARD-LOOKING STATEMENTS This communication and other documents relating to the Offer contain forward-looking information and statements about ScottishPower and Iberdrola and their combined businesses after completion of the proposed Offer and otherwise. Forward-looking statements are statements that are not historical facts. These statements include financial projections and estimates and their underlying assumptions, statements regarding plans, objectives and expectations with respect to future operations, capital expenditures, synergies, products and services, and statements regarding future performance. Forward-looking statements are generally identified by the words “expects,” “anticipates,” “believes,” “intends,” “estimates” and similar expressions. Although the managements of ScottishPower and Iberdrola believe that the expectations reflected in such forward-looking statements are reasonable, investors and holders of ScottishPower and Iberdrola shares are cautioned that forward-looking information and statements are subject to various risks and uncertainties, many of which are difficult to predict and generally beyond the control of ScottishPower and Iberdrola, that could cause actual results and developments to differ materially from those expressed in, or implied or projected by, the forward-looking information and statements. These risks and uncertainties include those discussed or identified in the public documents sent by ScottishPower and Iberdrola to the Comisión Nacional del Mercado de Valores and under “Risk Factors” in the annual report on Form 20-F for the year ended March 31, 2006 filed by ScottishPower with the SEC on June 30, 2006. Forward-looking statements are not guarantees of future performance. They have not been reviewed by the auditors of Iberdrola or of ScottishPower. You are cautioned not to place undue reliance on the forward-looking statements, which speak only as of the date they were made. All subsequent oral or written forward-looking statements attributable to Iberdrola or ScottishPower or any of their respective members, directors, officers, employees or any persons acting on their behalf are expressly qualified in their entirety by the cautionary statement above. All forward-looking statements included in documents relating to the Offer are based on information available to Iberdrola on the date thereof. Except as required by applicable law, Iberdrola does not undertake any obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. INFORMATION FROM THE 2007-2009 STRATEGIC PLAN The information, statements and figures contained in this 2006 Sustainability Report have been taken from the 2007-2009 Strategic Plan, which was approved by the Board of Directors of IBERDROLA, S.A. on October 3, 2006. The relevant documents in connection therewith were submitted to the National Securities Market Commission (Comisión Nacional del Mercado de Valores) (CNMV) on October 4. In addition, such Plan was made available to the financial community and the media on October 4, and may be viewed on the Company’s website, www.iberdrola.com. Therefore, such Strategic Plan was approved and made public before the Boards of Directors of IBERDROLA and ScottishPower, meeting in Madrid and Glasgow, respectively, adopted a resolution regarding the terms of ScottishPower’s combination with IBERDROLA, which occurred on November 27, 2006 and was reported to the CNMV on November 28, 2006. As a result, the information, statements and figures taken from the aforementioned 2007-2009 Strategic Plan and included in this 2006 Sustainability Report may change, because they do not take into consideration the effect of the possible combination between ScottishPower and IBERDROLA, without IBERDROLA assuming any obligation to update any such information, statements or figures. Without prejudice to the foregoing, to the extent that this 2006 Sustainability Report contains any forward-looking information, statement or assertion regarding ScottishPower plc and Iberdrola, S.A. and the combined businesses after completion of the proposed combination, please be advised that such forward-looking statements are not historical facts. These statements include financial projections and estimates and their underlying assumptions, statements regarding plans, objectives and expectations with respect to future operations, products and services, and statements regarding future performance. Forward-looking statements are generally identified by the words “expects,” “anticipates,” “believes,” “intends,” “estimates” and similar expressions. Although the management of ScottishPower plc and of Iberdrola, S.A. believes that the expectations reflected in such forward-looking statements are reasonable, investors and holders of ScottishPower plc shares and of Iberdrola, S.A. shares are cautioned that forward-looking information and statements are subject to various risks and uncertainties, many of which are difficult to predict and generally beyond the control of ScottishPower plc and Iberdrola, S.A., that could cause actual results and developments to differ materially from those expressed in, or implied or projected by, the forward-looking information and statements. These risks and uncertainties include those discussed or identified in the public documents sent by ScottishPower plc and Iberdrola, S.A. to the National Securities Market Commission [Comisión Nacional del Mercado de Valores] and those identified as “Risk Factors” in the Annual Report on Form 20-F for the fiscal year ended March 31, 2006, reported by ScottishPower plc to the SEC on June 30, 2006. Except as required by applicable law, neither ScottishPower plc nor Iberdrola, S.A. undertake any obligation to update any forward-looking information or statements." This 2006 Sustainability Report does not constitute an offer to purchase, sell or exchange or the solicitation of an offer to purchase, sell or exchange any securities or the solicitation of any vote or approval with respect to the proposed acquisition by Iberdrola, S.A. of ScottishPower plc (the “Acquisition”), nor shall there be any purchase, sale or exchange of securities or such solicitation in any jurisdiction in which such offer, solicitation or sale or exchange would be unlawful prior to the registration or qualification under the laws of such jurisdiction. Sustainability Report 2006 4 I take great pleasure in addressing all of you, for the first time in my capacity as Chairman of IBERDROLA, in order to submit to you the Company’s Sustainability Report for Fiscal Year 2006, which reflects the most significant aspects of the Company’s business during such period with the utmost rigor and transparency. The year was one of intense activity, during which IBERDROLA successfully completed its 2001-2006 Strategic Plan, achieving and indeed mostly surpassing the ambitious goals that were set and maintained unchanged throughout the period. In 2001, IBERDROLA formulated a new strategic approach, which differed greatly from the one then followed by all other European electricity companies. The Plan envisaged a deficit in energy production capacity in Spain due to growing demand and a lack of investment. Based upon these premises, the Company’s strategy centered on its core business (the generation, distribution and supply of electricity and gas), guided by a focus on environmental protection and with a view to enhancing operating efficiency and preserving the Company’s financial strength. Thus, over these five years, IBERDROLA has managed to double its installed capacity to 30,400 MW, and has increased production by a similar proportion, reaching 95,000 GWh in 2006. In order to reach these goals, it was necessary for the Company to implement an investment program totaling more than 15,000 million euros to be used for both generation with clean and efficient technologies (combined cycle plants and renewable energy) and distribution infrastructure, in order to continue improving the quality of service that IBERDROLA provides to approximately 18.5 million customers all over the world. Thanks to this extensive investment program, and to the commitment, professionalism and efforts of IBERDROLA’s workforce in carrying it out, the Company doubled its size and income during this period, creating more than 20,000 million euros in value and more than 4,000 million euros in shareholder remuneration, making it the leading European utility in terms of Total Shareholder Return (TSR), which came to 179% over the 2001-2006 period. Net Profit for Fiscal Year 2006 amounted to 1,660.3 million euros (up 20% from 2005), exceeding the target established in the Strategic Plan. The Group’s production increased 10.8% as compared to 2005, and especially noteworthy in this regard is production with emissions-free technology, which increased by 18%. As a result, IBERDROLA has become one of the energy companies with the lowest specific emissions of the sector in Spain, which are one-half of the average figure for the other companies. 5 These results have enabled the Board of Directors of the Company to propose to the shareholders at the General Shareholders’ Meeting a total dividend of 1.04 euros per share for Fiscal Year 2006, which, added to an attendance bonus of 0.02 euro per share, brings total remuneration to 1.06 euros per share, a higher figure than that established in the Plan itself. IBERDROLA’s objective for the future is to continue creating value for all its shareholders. Consequently, in October 2006, the new 2007-2009 Strategic Plan was launched following approval by the Company’s Board of Directors. This Plan seeks to continue down the successful path followed by the Company in recent years, with growth, internationalization and efficiency as its mainstays and profitability as its ultimate goal. Thus, the strategy adopted in the previous Plan is maintained, focusing on the energy business and clean energy within a framework of greater market deregulation. Along these lines, the 2007-2009 Strategic Plan contemplates growth that is both organic (with estimated investments of 9,000 million euros) and non-organic, through corporate non-dilutive transactions allowing for it to maintain a solid financial position. In this regard, the agreement reached between IBERDROLA and ScottishPower in November 2006 to combine the two companies satisfies these requirements. We expect this transaction, one of the largest combinations in Spanish corporate history and valued at 17,100 million euros, will permit early achievement of the operating and financial objectives formulated in the Plan, as well as to expand the size of the Company, while simultaneously generating more value for all shareholders. Furthermore, it will entail a significant qualitative leap in IBERDROLA’s century-old history, turning the Company into one of the premier performers on the international energy front and reinforcing its position as a world leader in renewable energy. I would like to highlight that this new 2007-2009 Plan carries with it a strengthening of IBERDROLA’s commitment not only to its shareholders and customers but also to the people working at IBERDROLA and to society as a whole. It is a commitment to people, because this is a plan prepared by and intended for people, providing for a myriad of opportunities for the Company’s workforce to develop and exploit all of its potential while the Company does so as well; and it is also a commitment to society and its environment, through stepped-up social activities, a decisive focus on technological innovation, and an improvement in competitiveness and the corporate fabric in the territories served by the Company. 6 EL PLAN ESTRÁTEGICO 2002-2006 Finally, I would like to emphasize that Corporate Governance, as well as transparency and business ethics, are a constant priority for IBERDROLA. This point is framed by the amendment of the regulations for the Company’s Board of Directors and the Committees thereof, as well as proposed resolutions being submitted to the shareholders at the General Shareholders’ Meeting to amend the By-Laws and the regulations for the General Shareholders’ Meeting in order to adjust the content thereof to the most significant recommendations of the Uniform Good Governance Code. IBERDROLA thereby continues to act in advance of the adjustments required by the regulators and dedicate all of its efforts to ensuring compliance with best practices in the management of the Company, always in line with the traditions and history of this House. Facing the future, IBERDROLA will continue working in pursuit of a larger, more efficient, more profitable and stronger Company, which will allow for the ongoing creation of value for our shareholders and, at the same time, for an increasingly responsible, sustainable and committed Company of which all of us can feel proud and that is a most precious legacy for future generations. Ignacio S. Galán Chairman & CEO 7 TABLE OF CONTENTS Page Iberdrola, at full sail Profile: The IBERDROLA Group Transparency: Corporate Governance A Company that is forward-looking Planning ahead: The 2001-2006 Strategic Plan Internationalization: The 2007-2009 Strategic Plan Growth: The Iberdrola-Scottish Power combination agreement A Company that is larger Context: The energy sector Profitability: Economic/financial information and the stock market Strength: The deregulated business Quality: The regulated business Nature: The renewable energy business Expansion: Latin America and non-energy businesses A Company that is responsible Commitment to sustainable development: Vision and values Commitment to the environment: Environmental information Commitment to persons: Social information Commitment to innovation: R&D&i information Commitment to excellence: Quality information Exhibits Key features of the Sustainability Report Supplemental information The Sustainability Report according to Rule AA1000 and the GRI guidelines External auditor’s certification 10 12 26 38 40 44 50 54 56 60 72 78 82 86 94 96 106 138 180 184 188 189 192 216 224 9 Iberdrola, at full sail Five years of success, with a commitment to value creation and sustainability The last five years in the development of IBERDROLA provide a good example of commitment to the creation of value and to sustainable development in the energy sector; an excellent business case of forward-looking actions and response to environmental and social needs and concerns, which have positioned IBERDROLA as one of the leading electric companies in the world. Five years of strategic success, during which IBERDROLA has been able to show how it is possible to commit to and meet the ambitious challenge of doubling the Company’s size with a simple, effective formula: a clear vision, confidence in its own capabilities, developed and enhanced throughout the Company’s century-old history, and the utmost degree of responsibility, devotion and dedication to the accomplishment of its objectives. A formula that has shown the course to many, both in Spain and abroad, and justifies the highest expectations for IBERDROLA in view of the energy challenges posed by the 21st century within and outside of Europe. A formula that has made us a world leader in the area of renewable energy and cleaner and more efficient energy sources. In recent years, IBERDROLA has made an unprecedented investment effort in the industry, resulting in the Company’s position as one of the most important developers of gas combined cycle plants in the world, the world leader in wind power and the largest private power producer in Mexico. This is the result of our commitment to the development of the communities where we have a presence. Our Company has focused on achieving outstanding service quality for approximately 18.5 million customers all over the world through constant development and improvement of our energy infrastructure. Our daily commitment is to come closer to our customers, offering them best-in-class services and an optimal response to their needs. Sustainable Returns Our commitment to the achievement of the goals defined in our Strategic Plan and the ongoing improvements in efficiency has turned us into one of the electricity companies that has created the most value for its shareholders. Sustaining the highest total return for our investors is the incentive for constant improvement. The adoption of the best governance and management practices, along with our unwavering determination to use the best energy resources, has enabled the Company to gain a presence in the principal world indices of sustainability and responsibility. This is an unequivocal sign of the confidence placed in IBERDROLA by the most rigorous analysts and observers in the energy industry. IBERDROLA’s achievements are the best example of the stamina of the present-day Spanish company, well-positioned to face the strongest international energy challenges while contributing to the protection of our natural environment, quality of life and the creation of wealth for the community. These commitments are spelled out with renewed vigor in IBERDROLA’s new 2007-2009 Strategic Plan, which, thanks to increased internationalization, growing investments in clean and renewable energy, enhanced efficiency and, ultimately, greater returns, will confirm our Company’s position as an outstanding operator in the “Champions League” of the single European energy market. IBERDROLA is today a youthful, modern 100-year old Company that has earned itself an enviable place from which to confidently face the future and to decisively and competently undertake the ambitious projects for growth that will guarantee the greatest sustainable returns for the various groups with ties to our Company. 11 Profile More than 100 years of experience and investment in excess of 15,000 million euros over the last five years have made IBERDROLA one of the leading private energy groups in the world, with a presence in almost 40 countries. With assets of more than 33,000 million euros and profits of 1,660 million euros in 2006, the IBERDROLA Group has a generation capacity of 30,400 MW and supplies energy to almost 18.5 million customers, with best-in-class service quality and at one of the lowest greenhouse gas emission rates in Europe. All this is possible thanks to the efforts and dedication of a workforce consisting of more than 16,000 people. THE IBERDROLA GROUP Presence of the IBERDROLA Group in the world Key Performance Indicators Environmental, Social, Quality and R&D&Innovation Aspects PRESENCE OF THE IBERDROLA GROUP IN THE WORLD Switzerland Germany Slovakia Ukraine Latvia Russia Sweden Belgium Poland United Kingdom Finland Estonia Kazakhstan India U.S.A. United Arab Emirates Qatar Portugal Mexico Guatemala Spain Armenia Hungary Cyprus Italy Venezuela Chile Brazil Bolivia Kenya France China Bulgaria Tunisia Greece Algeria Albania Taiwan Activities** Corporate Headquarters Electricity Generation Gas Supply* Subsidiaries Electricity Distribution Ongoing Engineering Projects Branches Electricity Supply* Other Activities** (*) IBERDROLA engages in energy trading in: Spain, Portugal, France, Switzerland, Germany, Austria, Belgium, Holland and Italy, and also engages in gas trading in Europe and Asia. (**) Additional information available in the following chapters: Deregulated Business, Renewable Energy Business, Latin America, Iberdrola Ingeniería, Iberdrola Inmobiliaria and Supplemental Information. 13 IBERDROLA is one of the world’s leading approximately 40 countries largest wind energy producer in the world, with 4,100+ MW; one of the leading international developers, of combined cycles, with approximately 10,000 MW under management; the lowest-emission generator in Spain, and one of the most environmentally-respectful in Europe: 247 grams of CO2 per kWh in 2006 … it is the With e33,000+ million in assets, and a double-digit increase in results: Net profit up 20.1% EBITDA up 152% EBIT up 17.3% Economic/financial information (e millions) 2006 (EBITDA) 3,890 (EBIT) 2,655 Net profit 1,660 Total assets 33,061 Investments 2,899 - Spain 1,853 - International 1,046 Net profit (e millions) +20.1% 1,660 1,382 2005 2006 It is a world leader (Best in Class 2006) for its social and environmental performance, and continues to strengthen its commitment to: customers: 600,000+ new supply points managed throughout the world 680+ million euros invested in distribution in Spain and Latin America increased quality of service (In Spain, ICEIT is less than 2 hours/year, and in Latin America, quality has improved 52% since the privatization of the companies) increase in new facilities:3,200+ new transformer centers 3,400+ kilometers of new lines in Spain ... ... its environment: 975+ million euros of investment in more environmentally-respectful technologies increased presence on the main sustainability indices: Global 100 Most Sustainable Corporations in the World, Dow Jones Sustainability World Index, Storebrand Investments, Climate Leadership Index ... private energy groups with a presence in and on four continents … Distributes 127,000+ million kWh to approximately 18.5 million users in Spain and Latin America Operational data Gross production (kWh million): - Spain - Latin America Installed capacity (MW): 2006 95,102 71,459 23,643 30,384 Creates value for its 300,000+ shareholders: Total shareholder return up Share value up Dividend up 47.3% 43.4% 20.1% Change in dividend (e) Stock exchange data 2006 Market capitalization (e millions) 29,859 Dividend yield (%) 3.8% Earnings per share (e) 1.84 +20.1% 1.063* 0.885 2005 2006 (*) Pending approval at the General Shareholders’ Meeting pursuant to a proposed allocation of profits. Includes a e0.02 attendance bonus. ... a company expanding its activities: e 73+ million in social development activities in Spain and Latin America e 56+ million invested in R&D&i (up 4%) in Spain e 4,200+ million in purchases (up 18%) in Spain e 1,800+ million in tax contributions in Spain ... and the 16,000+ people who work at IBERDROLA: 980+ new hires (up 14%) 660,000+ hours of training (up 9%) 88.7%+ of personnel have received training improved employment quality: 99.6%+ full-time jobs and 91.5%+ permanent contracts KEY PERFORMANCE INDICATORS Economic/financial data (1) E millions Income statement Net Sales Gross operating income (EBITDA) Net operating income (EBIT) Profit before taxes Net profit 2006 11,017 3,890 2,655 2,386 1,660 2005 11,738 3,378 2,262 1,958 1,382 % change 06/05 -6.1 +15.2 +17.3 +21.9 +20.1 E millions Balance sheet Total assets Shareholders’ equity Net financial debt* Return on equity (ROE) Financial leverage (net debt/net debt+shareholders’ equity)** 2006 33,061 10,567 13,119 16.6% 55.4% 2005 30,479 9,415 12,211 15.4% 56.5% % change 06/05 +8.5 +12.2 +7.4 +120 b.p. -110 b.p. (*) Includes amounts corresponding to the tariff shortfall: E 1,341 million as of December 2005 and E 572 million for 2006. (**) Net debt / net debt+shareholders’ equity. Includes the financing of the tariff shortfall. If not included, leverage would be 53.6% as of 2005 and 54.3% as of December 2006. Gross operating income (EBITDA) Net operating income (EBIT) (E millions) (E millions) +15.2% 3,890 3,378 +17.3% 2,655 2,262 2005 2006 (1) Consolidated information for Grupo IBERDROLA, S.A. 16 2005 2006 THE IBERDROLA GROUP Profit before taxes Net profit (E millions) (E millions) +21.9 % 2,386 1,958 +20.1% 1,660 1,382 2005 2006 2005 Total assets Shareholders’ equity (E millions) (E millions) +8.5% 2006 33,061 +12.2% 30,479 10,567 9,415 2005 2006 2005 Return on equity (ROE) Financial leverage* (%) (%) 2006 56.5% 55.4% +120 b.p. 15.4% Without tariff shortfall 16.6% 53.6% 2005 2006 2005 54.3% 2006 (*) Net debt/net debt+shareholders’ equity. Includes financing of the tariff shortfall. If not included, leverage would be 53.6% as of December 2005 and 54.3% as of December 2006. 17 OPERATING DATA IBERDROLA Group Gross production (GWh) Gas combined cycle Wind and mini-hydroelectric Hydroelectric Nuclear Fuel-oil Coal Cogeneration (attributable) Installed capacity (MW) Gas combined cycle Wind and mini-hydroelectric Hydroelectric Nuclear Fuel-oil Coal Cogeneration (attributable) Distributed energy (GWh) Users / supply points under management (millions) IBERDROLA employees (no.)* 2006 95,102 37,053 7,867 13,250 26,354 2,081 5,430 3,067 30,384 8,818 4,434 9,149 3,344 2,889 1,253 497 127,182 18.4 16,155 2005 85,676 31,998 7,058 8,890 24,247 3,596 7,394 2,493 27,791 6,897 3,810 9,118 3,344 2,889 1,253 480 122,904 17.8 17,184 % change 06/05 +11.0 +15.8 +11.4 +48.2 +8.7 -42.1 -26.6 +23.0 +9.3 +27.9 +16.4 +0.3 +3.5 +3.5 +3.4 -6.0 Note: Installed capacity, production and number of employees on a consolidated basis. (*) Decrease is due to the sale of the companies Azertia and Landata, belonging to Corporación IBV - which is 50%-owned by each of IBERDROLA and BBVA-. IBERDROLA Group gross production IBERDROLA Group installed capacity (%) (%) Nuclear: 27.8% Coal: 5.7% Fuel-oil: 2.1% Cogeneration: 3.2% Hydroelectric: 30.1% Wind and mini-hydro: 14.6% Combined cycles: 29.0% Combined cycles: 39.0% Cogeneration: 1.7% Wind and mini-hydro: 8.2% Hydroelectric: 14.0% 18 Fuel-oil: 9.5% Coal: 4.1% Nuclear: 11.0% THE IBERDROLA GROUP Spain Gross production (GWh) Gas combined cycle Wind and mini-hydroelectric (1) Hydroelectric Nuclear Fuel-oil Coal Cogeneration (attributable) Installed capacity (MW) Gas combined cycle Wind and mini-hydroelectric (1) Hydroelectric Nuclear Fuel-oil Coal Cogeneration (attributable) Distributed energy (GWh) Regulated market Supply Gas supply (GWh) Users / supply points Gas combined cycle Users / supply points (millions) 2006 71,459 15,172 7,867 11,971 26,354 2,081 5,430 2,584 25,966 4,800 4,434 8,842 3,344 2,889 1,253 404 99,520 81,834 17,686 46,570 14,529 32,041 9.9 2005 66,249 14,124 7,058 7,731 24,247 3,596 7,394 2,099 24,502 4,000 3,810 8,819 3,344 2,889 1,253 387 96,320 57,872 38,448 51,985 22,255 29,730 9.7 % change 06/05 +7.8 +7.4 +11.5 +54.9 +8.7 -42.1 -26.6 +23.1 +6.0 +20.0 +16.4 +0.3 +4.4 +3.3 +41.4 -54.0 -10.4 -34.7 +7.8 +2.1 (1) On the international level: 440 MW of capacity and 705 GWh of production in 2006. IBERDROLA gross production in Spain IBERDROLA installed capacity in Spain (%) (%) Nuclear: 36.9% Hydroelectric: 34.0% Coal: 7.6% Fuel-oil: 2.9% Wind and mini-hydro*: 17.0% Cogeneration: 3.6% Combined cycles: 18.5% Combined cycles: 21.2% Cogeneration: 1.6% Wind and mini-hydro*: 11.0% Fuel-oil: 11.2% Coal: 4.8% Hydroelectric: 16.8% Nuclear: 12.9% (*) Spain: 10.2% (7,162 GWh, domestic and 750 GWh, international). (*) Spain: 15.6% (3,994 MW, domestic and 440 MW, international). 19 Latin America Production (attributable to IBERDROLA) (GWh) Gas combined cycle Hydroelectric Cogeneración Installed capacity (attributable to IBERDROLA) (MW) Gas combined cycle Hydroelectric Cogeneration Distributed energy under management (GWh) Users / supply points under management (millions) Gross production attributable to IBERDROLA in Latin America (%) Combined cycle: 92.6% Hydroelectric: 5.4% Cogeneration: 2.0% 20 2006 23,643 21,881 1,279 483 4,418 4,018 307 93 27,662 8.5 2005 19,427 17,874 1,159 394 3,289 2,897 299 93 26,609 8.1 % change 06/05 +21.7 +22.4 +10.4 +22.6 +34.3 +38.7 +2.7 +4.0 +4.9 Installed capacity attributable to IBERDROLA in Latin America (%) Combined cycle: 91.0% Cogeneration: 2.0% Hydroelectric: 7.0% THE IBERDROLA GROUP IBERDROLA AND THE STOCK MARKET* IBERDROLA compared to the Ibex-35, Euro-Stoxx 50 and Euro-Stoxx Utilities indexes (%) (Base 100: 12-30-2005) 300 280 260 240 220 200 +43.44% 180 Euro -Stoxx Utilities:+35.07% 160 140 Ibex-35:+31.80% 120 Euro-Stoxx 50: +15.12% 100 80 60 40 December-05 April-06 August -06 December-06 Stock market data Market capitalization (12/31) (E millions) Earnings per share (E) Net operating cash flow per share (E) P.E.R (Closing price/Earnings per share) (multiple) Price / Book Value (Market capitalization over net book value at 12/31) (multiple) 2006 29,859 1.84 2.93 18.00 2.83 2005 20,817 1.53 2.60 15.19 2.21 2006 901,549,181 33.12 29.42 7,656,923 107,438,017 1,365,238 0.89 0.37 0.52 3.8% 2005 901,549,181 23.09 20.97 6,828,563 57,939,060 917,108 0.77 0.33 0.44 4.1% IBERDROLA’s Shares Number of outstanding shares Closing price for the period (E) Average price for the period (E) Average daily volume (shares) Highest volume (September 27, 2006/June 29, 2005) Lowest volume (August 21, 2006/Augues 15, 2005) Dividends paid (E) Interim (January 2, 2006/January 3, 2005) Supplemental (July 3, 2006/July 1, 2005) Dividend yield (yearly dividend paid/closing price for previous year) (*) Additional information in the chapter on stock market (page 68). 21 IBERDROLA’S ENVIRONMENTAL ASPECTS Emissions* CO2 -specific emissions- thermal mix SO2 -specific emissions- thermal mix (grams/kWh) (grams/kWh) 592 1.9% 1.95 581 12.8% 1.70 2005 2006 2005 2006 Specific particulate emissions - thermal mix NOx -specific emissions- thermal mix (grams/kWh) (grams/kWh) 1.71 0.14 14.3% 17.5% 0.12 1.41 2005 2006 Gross exempt production of CO2 in Spain** (%) 65% 2005 Environmental Sustainability (Points/Ranking) Dow Jones Sustainability World Index Storebrand Investments Climate Leadership Index Other (**) Production and emissions from IBERDROLA power stations and production and emissions corresponding to the Company's percentage interest in cogeneration, combined cycle and nuclear power stations. 2006 Global 100 Most Sustainable Corporations in the World Pacific Sustainability Index 77 points -3 points from the leader -in the Worldwide Utilities category. Best in class. Second place in the Electric Utilities category for environmental behavior. Best in class at the global level in 2006. Among the 50 best companies in the world in climate strategy, after participating in the Carbon Disclosure Project. Among the 200 most sustainable companies in the world, according to this index prepared by Corporate Knights and by the sustainability research company Innovest Strategic Value Advisors. Leadership group: among the top 3 companies in the Energy & Utilities Sector category. (*) Figures correspond to the sum of the emissions values from combined cycle and conventional thermal plants directly managed by IBERDROLA (100%-owned by the Company) divided by the total production of these plants. These figures are different than those corresponding to the specific emissions from the global mix, which are the sum of absolute emissions in Spain divided by all production from generation facilities in Spain. The data for CO2 -specific emissions from the global mix in Spain is 211 g/kWh, including IBERDROLA’s generation facilities and the percentage attributable to the facilities in which it has an interest. 22 THE IBERDROLA GROUP IBERDROLA’S SOCIAL ASPECTS New hires Hours of training (no. of persons) (hours) 660,470 988 +9.3% +13.6% 604,168 870 2005 2006 2005 Attendance at training courses Purchasing volume* (no. of attendees) (E millions) 2006 54,238 +13.7% +18% 4,283 47,698 3,629 2005 2006 2005 2006 (*) Purchases in Spain Website: press Accident frequency rate* (no. of visits) 13 11 147,638 9 +55% 7 95,348 Annual rate 200 0 200 1 200 2 200 3 200 4 200 5 200 6 199 8 199 9 199 6 199 7 199 1 199 2 199 3 199 4 199 5 5 Trend line (*) Frequency rate = Number of accidents with sick leave per million hours worked. 2005 2006 23 IBERDROLA’S QUALITY AND R&D&i ASPECTS ISO 9001 certifications (no.) ISO 14001 and EMAS certifications (no.) Quality Management System Environmental Management System +21% +26% 24 24 2006 2005 29 19 2005 OHSAS 18001 certifications (no.) 2006 Total number of certifications (no.) Occupational Risk Prevention System +23% 59 48 +20% 6 5 2005 24 2006 2005 2006 THE IBERDROLA GROUP Demand and quality of service in Spain during 2006 +3.3% ICEIT* less than 2 hours/year 1.96 hours/year Demand (*) Quality of service Supplied area: Population supplied: No. of Autonomous Communities: No. of provinces: Users: 190,000 km2 16.5 million persons 14 32 9.9 million Installed Capacity Equivalent Interrupt Time. Investment in R&D&i** (E millions) +4% 56 54 2005 2006 (**) Research, development and innovation. 25 Transparency We have focused on our commitment to the best practices of corporate governance and transparency as the basis upon which to build the confidence of the various groups to which IBERDROLA is related. Our shareholders, customers, suppliers and employees, as well as the media and society in general, increasingly demand truthful, transparent and periodic information regarding the Company’s performance and prospects, as well as the application of good governance codes. The development of the 2001-2006 Strategic Plan has led to the implementation of a general risk policy aimed at identifying, measuring and managing all of our risks in the environmental, social and economic areas, such that enhanced guarantees may be given to those groups. Our performance in this area has been given international recognition by means of the inclusion of the Company in the prestigious FTSE Corporate Governance Index (CGI). We have thus demonstrated that the best Company is the one that acts most transparently toward the various groups with which it is related. CORPORATE GOVERNANCE WITHIN THE FRAMEWORK OF SUSTAINABILITY* The Company’s Corporate Governance model Ownership structure Board structure THE COMPANY’S CORPORATE GOVERNANCE MODEL The Company’s Corporate Governance model is described in detail in the 2006 Annual Corporate Governance Report, prepared in accordance with the provisions of Circular 1/2004, of March 17, of the National Securities Market Commission (Comisión Nacional del Mercado de Valores) (CNMV) and available on the Company’s website, www.iberdrola.com. Management structure Risk control and management As shares are represented by book entries, the interest held by each shareholder in the share capital cannot be precisely ascertained. Below is a comparative breakdown of the interests held by the Company’s significant shareholders as of December 31, 2006 and as of December 31, 2005: TABLE 1 For purposes of this 2006 Sustainability Report, this chapter presents a description of those aspects of IBERDROLA’s Corporate Governance model that contribute to better governance at the Company and, therefore, to the implementation of the Company’s global strategy of sustainable development, especially taking into account the recommendations of the Global Reporting Initiative (GRI). The Board of Directors has proposed to the shareholders acting at the General Shareholders’ Meeting a number of amendments to the By-Laws and the Regulations for the General Shareholders’ Meeting in order to adjust the provisions thereof to the Uniform Good Governance Code (Código Unificado de Buen Gobierno) approved by the CNMV on May 22, 2006 and to include several technical improvements as well. For the same purpose, the Board of Directors resolved, at its meeting of February 20, 2007 to amend its own Regulations, the Regulations for Conduct in Securities Markets and the Regulations of the Nominating and Compensation Committee, as well as to ratify an amendment to the Regulations of the Audit and Compliance Committee approved by such Committee at its February 14, 2007 meeting, all of which changes are contingent upon the approval of the amendments to the By-Laws and the Regulations for the General Shareholders' Meeting proposed to the shareholders at the aforementioned General Shareholders’ Meeting. OWNERSHIP STRUCTURE As of the date of publication of this Report, the share capital of IBERDROLA, S.A. comes to 2,704,647,543 euros. Such capital is divided into 901,549,181 shares. Significant Shareholders** ACS, Actividades de Construcción y Servicios, S.A. Bilbao Bizkaia Kutxa (BBK) Banco Bilbao Vizcaya Argentaria, S.A.(BBVA) 2006 2005 10.00% 9.966% 7.492% 7.502% 5.419% Chart 1 shows the approximate distribution of shareholdings by type of shareholder: CHART 1 Shareholdings by type of shareholder** (%) Retail investors: 27% Foreign institutional investors: 27% Domestic institutional investors: 46% The principal ordinary channel of communication between the shareholders and the Board of Directors is the General Shareholders’ Meeting. In addition, the Office of the Shareholder (Oficina del Accionista) is at all times available to respond to shareholders’ concerns. (*) Additional information may be found in IBERDROLA’s 2006 Annual Corporate Governance Report and on the website: http://www.iberdrola.es/wcorp/corporativa/iberdrola?IDPAG (**) As shares are represented by book entries, shareholders’ interests in the share capital cannot be precisely ascertained. The sources of the information provided are our shareholders’ annual reports, notices sent to the National Securities Market Commission (CNMV) and to the Company, as well as various press releases. 27 The Company is available to the shareholders for this purpose via a personal service center at its registered office, a toll-free line (34 900 10 00 19), the e-mail address [email protected] and the website www.iberdrola.com. Sections E.3. and E.4. of the 2006 Annual Corporate Governance Report and the Shareholder’s Guide, which may be viewed on the website, provide a detailed description of shareholders’ rights to receive information and to attend and be represented at the General Shareholders’ Meeting, as well as of the measures adopted by the Company in order to encourage their participation therein. Board of Directors As of December 31, 2006, the Board of Directors consisted of 15 Directors. The detailed information provided below also includes the Honorary Chairmen of the Company, the Secretary and Legal Counsel to the Board and the Vice-Secretary of the Board (see table 2). As provided by Article 27 of its Regulations, the Board of Directors meets with the frequency it deems appropriate, but at least once a month. During fiscal year 2006, it held 13 meetings. BOARD STRUCTURE As provided by Article 32 of the By-Laws, “Management of the Company is vested in a Board of Directors, its Chairman, an Executive Committee, called the Executive Committee and, if any and if agreed to by the Board of Directors, a Chief Executive Officer.” Section B.1.14. of the 2006 Annual Corporate Governance Report contains a detailed description of the procedures for appointment, re-election, evaluation and removal of Directors. TABLE 2 Board of Directors Honorary Chairmen Position on the Board Chairman & CEO Vice-Chairman Vice-Chairman Director Director Director Director Director Director Director Director Director Director Director Director Secretary and Legal Counsel Vice-Secretary & General Secretary Mr. Manuel Gómez de Pablos González Mr. Iñigo de Oriol e Ybarra Director Mr. José Ignacio Sánchez Galán Mr. Juan Luis Arregui Ciarsolo Mr. Víctor de Urrutia Vallejo Mr. José Orbegozo Arroyo Mr. Lucas María de Oriol López-Montenegro Mr. Ricardo Álvarez Isasi Mr. Mariano de Ybarra y Zubiría Mr. José Ignacio Berroeta Echevarría Mr. Julio de Miguel Aynat Mr. Sebastián Battaner Arias Mr. Xabier de Irala Estévez Mr. Iñigo Víctor de Oriol Ibarra Ms. Inés Macho Stadler Mr. Braulio Medel Cámara Mr. José Carlos Pla Royo Mr. Federico San Sebastián Flechoso Mr. Julián Martínez-Simancas Sánchez (1) The Director Mr. Xabier de Irala Estévez was appointed at the proposal of Bilbao Bizkaia Kutxa (BBK). (2) The Director Mr. José Carlos Pla Royo was appointed at the proposal of Banco Bilbao Vizcaya Argentaria, S.A. (BBVA). 28 Type Executive Independent Independent Independent Independent Independent Independent Independent Independent Independent Proprietary(1) External-Other Independent Independent Proprietary(2) CORPORATE GOVERNANCE WITHIN THE FRAMEWORK OF SUSTAINABILITY Profile of the Directors Mr. JOSÉ IGNACIO SÁNCHEZ GALÁN (Salamanca, 1950) Industrial Engineer from Escuela Superior Industrial ICAI of Universidad Pontificia de Comillas (Madrid). He holds a Degree in Business Administration and Foreign Trade from ICADE at Universidad Pontificia de Comillas (Madrid) and a Degree in Business Administration and Foreign Trade from the Escuela de Organización Industrial (EOI) of Madrid. He has held several management positions at Sociedad Española del Acumulador Tudor, S.A. (now Grupo Exide). Also, he has been Director/General Manager of Industria de Turbo Propulsores, S.A. (ITP), Chairman of the German consortium Eurojet, Chief Executive Officer of Airtel Móvil (now Vodafone España) and a member of the Supervisory Board of Nutreco Holding N.V. At present, he is Chairman & Chief Executive Officer of IBERDROLA, S.A. and Chairman of Iberdrola Inmobiliaria, S.A. and of El Desafío Español, the company that manages the participation of the Spanish yacht in the America’s Cup. He is also a Director of Page Ibérica and of Bodegas Matarromera. He is a member of the Board of Trustees at the following institutions, among others: Fundación Príncipe de Asturias, Fundación Cotec, Fundación Carolina, Fundación Museo Guggenheim de Bilbao, Fundación Universitaria ComillasICAI, Fundación Universidad Pontificia de Salamanca, Fundación General Universidad de Salamanca and Fundación Consejo España-Estados Unidos, and serves on the Advisory Committee for the Prince of Asturias Endowed Chair of Information Science and Technology of the University of New Mexico (United States of America). He is a member of the Círculo de Empresarios Vascos, the Círculo de Empresarios (Madrid), the Círculo de Economía, and the Asociación para el Progreso de la Dirección (APD), as well as of the American Management Association. In addition, he has been a professor at the School of Industrial Engineers at ICAI. He has a fluent command of English, French and Italian. Mr. JUAN LUIS ARREGUI CIARSOLO (Mallavia, Vizcaya, 1943) Technical Engineer graduated from the Escuela de Bilbao. Holds a Degree in Numerical Control from Wandsdorf and a Masters’ Degree in Micro-Mechanical Engineering from Besançon. He is Chairman of Grupo Empresarial ENCE, S.A., Viña Izadi, S.A., Foresta Capital, S.A. and Retos Operativos XXI, S.L., and has participated in the foundation of these last three companies. He is also Vice-Chairman of IBERDROLA, S.A., as well as a Director of Gamesa Corporación Tecnológica, S.A. He has served as Chairman of Gamesa and of Corporación Eólica CESA, S.A., of which companies he was founder, and as Co-Chairman of Grupo Guascor. Mr. VÍCTOR DE URRUTIA VALLEJO (Madrid, 1942) Doctor in Economics from Universidad Complutense de Madrid and holder of a Law Degree. He is Chairman of Compañía Castellana de Bebidas Gaseosas, S.A. (CASBEGA) and of Compañía Vinícola del Norte de España, S.A. (CVNE), Vice-Chairman of IBERDROLA, S.A., as well as a Director of Barclays Bank, S.A., Vocento, S.A., Norte de Castilla, S.A. and Viñedos del Contino. He has served as Chairman of Begano, S.A. and as a Director of Corporación IBV, of IBM España, of Babcock Wilcox, S.A. and of Bridgestone Firestone Hispania, S.A. Mr. JOSÉ ORBEGOZO ARROYO (Getxo, Vizcaya, 1939) Doctor in Industrial Engineering from the Escuela TécnicaSuperior de Ingenieros Industriales de Madrid. He is a Trustee of Fundación Iberdrola. He has held management positions in a number of companies and has been General Director of Worsa as well as Vice-Chairman & CEO of Vazman and Medex, S.A. In addition, he has been a member of the Board of Directors of Naviera Galea, S.A., Indumetal, S.A., Corporación IBV and other construction, metal, naval and food companies. Mr. LUCAS MARÍA DE ORIOL LÓPEZ-MONTENEGRO (Madrid, 1941) Doctor in Industrial Engineering from the Escuela Técnica-Superior de Ingenieros Industriales de Madrid and Graduate of the Executive Corporate Management Program at IESE. He has been a Director at Valca, S.A., Vidrala, S.A. and Crisnova, S.A. 29 Mr. RICARDO ÁLVAREZ ISASI (Bilbao, 1940) Mr. JULIO DE MIGUEL AYNAT (Valencia, 1944) Doctor in Industrial Engineering from Escuela TécnicaSuperior de Ingenieros Industriales de Bilbao and Professor of Electrical Engineering with a broad academic and research background. Degree in Law from Universidad de Valencia. He is a Director at a number of companies and a member of the Board of Trustees of a number of Foundations, such as Fundación Iberdrola, Fundación Escuela de Ingenieros de Bilbao and Fundación Víctor Tapia-Dolores Sáinz, of which he is the chief executive. He has been Director of the Dyna technical magazine and has held a number of positions in academic and research institutions, such as Director of the Escuela de Ingenieros de Bilbao and a member of the Steering Committee and the Social Board of the Universidad del País Vasco. He has been a member of the Board of Directors of CADEM (a Basque Public-Sector Company), of Ente Vasco de la Energía (EVE) and of Iberduero, S.A., as well as executive General Secretary of LABEIN. Mr. MARIANO DE YBARRA Y ZUBIRÍA (Getxo, Vizcaya, 1947) He is a Director of Corporación de Medios de Extremadura, S.A. He has held a number of management positions in companies such as Manufacturas Industriales, S.A., Ybarra Soroa y Cía., Ltda. and Naviera García-Miñaur, S.A. Mr. JOSÉ IGNACIO BERROETA ECHEVARRÍA (Bilbao, 1939) Degree in Economics from the Universidad del País Vasco (Sarriko). He is a Director of Construcciones Auxiliar de Ferrocarriles (CAF), S.A. and a member of the Círculo de Empresarios Vascos and of the Consejo de la Asociación para el Progreso de la Dirección (APD) Zona Norte. He spent most of his professional career at General Eléctrica Española, S.A. and Fabrelec-Westinghouse. Subsequently, he joined Banco de Vizcaya, where he was Assistant General Manager, which position he also held at Banco Bilbao Vizcaya (BBV). He has been Executive Chairman of Bilbao Bizkaia Kutxa (BBK), Vice-Chairman of Confederación Española de Cajas de Ahorro (CECA) and Director of other entities, as well as a member of the Board of Trustees of various Foundations, such as COTEC and Museo Guggenheim Bilbao. 30 He is a Director of Metrovacesa, S.A., a member of the Advisory Committee of Cierval, of the Instituto Español de Analistas Financieros and of the Board of Trustees of Feria Muestrario Internacional de Valencia, as well as of a number of foundations and institutions, such as Fundación Universidad Empresa (ADEIT) and Fundación de Estudios Financieros. He has been Chairman of Bancaja, Banco de Valencia and Banco de Murcia, Vice-Chairman of Federación Valenciana de Cajas de Ahorros and of Autopistas del Mare Nostrum, S.A. (AUMAR), as well as a Director of Confederación Española de Cajas de Ahorros (CECA), Abertis Infraestructuras, S.A., Enagas, S.A., Aurea Concesiones de Infraestructuras, S.A. and Instituto Valenciano de Investigaciones Económicas (IVIE). He has also been Chairman of Fundación Bancaja and a member of the Board of Trustees of Fundación Premios “Rey Jaime I,” among other entities. Mr. SEBASTIÁN BATTANER ARIAS (Salamanca, 1941) Degree in Economics from Universidad Comercial de Deusto and degree in Law from Universidad de Valladolid. He is a practicing lawyer and a member of the Board of Directors of Ibermutuamur, as well as a member of the Board of Trustees of several foundations, such as Fundación Duques de Soria and Fundación Santa María la Real de Aguilar de Campoo. He started his professional career at Aceros de Llodio, S.A. and Tubos Especiales Olarra, S.A. Subsequently, he held management positions at financial institutions, such as Unicaja and Caja de Ahorros de Salamanca y Soria. He has been Chairman of Caja Duero, Grupo de Negocios Duero, S.A., Leasing del Duero, S.A. and Unión del Duero de Seguros Generales y de Vida. He has been a Director of Sociedad Española de Banca, of Confederación Española de Cajas de Ahorro (CECA) and of Uralita, S.A., and a member of the Board of Trustees of various foundations and institutions, such as Universidad Pontificia de Salamanca. He has been a professor at Universidad de Deusto and at the Centro Técnico de Nuevas Profesiones de Salamanca. CORPORATE GOVERNANCE WITHIN THE FRAMEWORK OF SUSTAINABILITY Mr. XABIER DE IRALA ESTÉVEZ (New York, 1946) Ms. INÉS MACHO STADLER (Bilbao, 1959) Industrial Engineering Degree and Master’s Degree in Business Administration from De La Salle University (Philippines). Degree in Economics from Universidad del País Vasco, Master’s Degree in Economy from École des Hautes Études en Sciences Sociales in Paris and Doctorate in Economy (Ph. D) from the same academic institution and from l’École Nationale de la Statistique et de l'Administration Économique. He is Chairman of Bilbao Bizkaia Kutxa (BBK), Norbolsa and Biharko, and Director of Grupo Barceló and Euskaltel, S.A. At the institutional level, he is Chairman of Fundación Cultural BBK, BBK Solidarioa and Gazte Lanbidean, as well as of the Cámara de Comercio Hispano-Filipina. He is Honorary Chairman/Founder of Exceltur, as well as a member of the Advisory Board on International Competitiveness to the President of the Philippines, of the Executive Committee of Museo Guggenheim Bilbao, of the Board of Trustees of Fundación Museo Marítimo Ría de Bilbao, of the Executive Committee of COTEC and of the Board of Governors of Asociación para el Progreso de la Dirección (APD). He has been Chairman of Iberia, Líneas Aéreas Españolas, S.A., Executive Vice-Chairman and Chief Executive Officer of Grupo ABB (Madrid), Finance Vice-Chairman of General Electric CGR (París), Director of Financial Programs of General Electric-International Operations (London), Chief Executive Officer of GE Portuguesa (Lisbon), Sole Director of CONELEC (Bilbao) and Chief Executive Officer and Director of Finance of General Eléctrica Española. At the institutional level, he has been Chairman of the International Air Transport Association (IATA) and of the Feria Internacional de Turismo de Madrid (FITUR). Mr. IÑIGO VÍCTOR DE ORIOL IBARRA (Madrid, 1962) BA in International Business, graduate of the Executive Corporate Management Program at IESE and Financial Analyst (CEFA) from the Instituto de Analistas Financieros. He is a Director of Empresa de Alumbrado Eléctrico de Ceuta, S.A. Author of scores of books, reports and papers focusing on industrial economy problems, contracts and regulatory matters, she has taught and done research at Universidad del País Vasco (Bilbao) and Universidad Autónoma de Barcelona, as well as at the Universities of California, Copenhagen, Leuven and Munich. She is currently a Professor of Economics in the Economics and Economic History Department of Universidad Autónoma de Barcelona. Mr. BRAULIO MEDEL CÁMARA (Marchena, Sevilla, 1947) Degree in Economics and Corporate Sciences from Universidad Complutense de Madrid and Doctorate in Economics and Corporate Sciences from Universidad de Málaga. Professor of Public Finance at the Universidad de Málaga. He is Chairman of Unicaja since its incorporation in 1991, as well as of some of the companies of Grupo Unicaja. He is also Chairman of Federación de Cajas de Ahorros de Andalucía and of Aquagest Sur, S.A. and Vice-Chairman of Confederación Española de Cajas de Ahorros, of which he was CEO until 1998. He is a Director of Abertis Infraestructuras, S.A., Caja de Seguros Reunidos, Compañía de Seguros y Reaseguros, S.A. and of the AZVI, S.L. Group of Companies. He was Deputy Director for Economy and Finance of the Junta de Andalucía and has published over one hundred scientific works, including books and papers in specialized publications. Mr. JOSÉ CARLOS PLA ROYO (Tarragona, 1952) He has developed his professional career at the IBERDROLA Group, where he has served as Director of Management Control at Amara, S.A. and as financial analyst in the Financial Division of IBERDROLA, S.A. Recently, he became Director of Corporate Governance for the Americas, representing IBERDROLA, S.A. on various Boards of Directors of the Group’s companies in Latin America. Degree in Economics from Universidad de Barcelona, Master’s Degree in Business Administration from ESADE and Certified Auditor. He is currently the Chairman of BBVA Seguros S.A. de Seguros y Reaseguros. In addition, he is Chief Executive Officer of Grupo Faustino and a Director of the pension fund manager BBVA Provida in Chile. 31 Types of Directors Pursuant to the provisions of Article 37 of the By-Laws and Article 10 of the Regulations of the Board of Directors, approved on February 25, 2004, Directors must fall within one of the following four categories: a) Executive Directors: those Directors who perform executive or management duties at the Company or at one of the companies included within the IBERDROLA Group, and those with any title who are professionally and permanently connected to the Company performing duties in the day-to-day management thereof. b) External proprietary Directors (representing a major shareholder): Directors (representing a major shareholder): those non-executive Directors who own, or represent owners of, significant stable interests in the share capital of the Company. c) External independent Directors: those non-executive Directors not representing a major shareholder who are appointed based on their personal and professional prestige and their experience and knowledge for the performance of their duties. Such Directors shall have no substantial direct or indirect connection to the Company. In this regard, the following persons may not be appointed as independent Directors if such persons are, or have been during the last two (2) years: - Managers of the Company or of any of the companies that are members of the IBERDROLA Group. - Directors of any of the companies that are members of the IBERDROLA Group, except if they have acted as independent directors thereof. - Recipients of any kind of remuneration or compensation payable by the Company or by any of the companies that are members of the IBERDROLA Group other than such as they may be entitled to collect for holding office as Directors. - Significant shareholders or managers of companies to which the Company or any of the companies that are members of the IBERDROLA Group has made, or from which the Company or any of the companies that are members of the IBERDROLA Group has received, substantial payments. d) Other external Directors: those external Directors who do not have status as proprietary or independent directors. 32 In addition, the By-Laws provide that the Board of Directors shall be composed such that the external or non-executive Directors, with the presence of the independent Directors, represent a majority over the executive Directors. This is a mandatory instruction for the Board of Directors itself, which must follow it in the exercise of its powers to propose appointments of Directors to the shareholders and to make interim appointments of Directors to cover vacancies, but merely constitutes guidance for the shareholders. Powers of the Board of Directors Article 34 of the By-Laws and Article 7 of the Regulations of the Board of Directors provide that: 1. The Board of Directors has the power to adopt resolutions regarding all matters not assigned by Law or these By-Laws to the shareholders. 2. As a general rule, the Board of Directors, which has the widest powers and authority to manage, direct, administer and represent the Company, shall entrust the day-to-day management of the Company to the representative management decision-making bodies and shall focus its activity on the general duty of supervision and on consideration of those matters which are of particular importance to the Company. The aforementioned articles then enumerate, by way of example and not of limitation, the powers of the Board of Directors. In order to exercise the powers of the Board, and particularly in connection with matters relating to the economic, environmental and social development of the Company, each Director may request the hiring of external advisors, whose services shall be paid for by the Company, for the analysis of specific problems with a certain degree of complexity that arise during the performance of office. Likewise, the Nominating and Compensation Committee and the Audit and Compliance Committee may hire external advisory services provided by professionals that will report directly to the Chairman of the corresponding Committee. Article 36 of the Regulations of the Board governs conflicts of interest affecting Directors and persons related thereto, and provides that Directors must give notice of the conflict when it occurs and abstain from deliberating and voting on the matter in question. The 2006 Annual Corporate Governance Report refers to conflicts of interest affecting Directors in section C.4. thereof. CORPORATE GOVERNANCE WITHIN THE FRAMEWORK OF SUSTAINABILITY Committees of the Board of Directors Pursuant to the provisions of Article 42.1 of the By-Laws, “The Board of Directors must create and maintain an Executive Committee, an Audit and Compliance Committee and a Nominating and Compensation Committee.” significant to the Company or the Group, assessing the conformity thereof to the Budget and the Strategic Plan and reviewing and monitoring business risks and, therefore, taking into consideration the environmental and social aspects thereof. Thus, the Board of Directors of IBERDROLA has the following Committees: Pursuant to the provisions of Article 24.2. of the Regulations of the Board, this Committee shall be composed of the Directors that the Board designates with the affirmative vote of two-thirds of its members, with a minimum of five (5) Directors and a maximum of eight (8). As of December 31, 2006, the Committee consists of six (6) Directors, with the Chairman of the Board & Chief Executive Officer and the Vice-Chairmen being ex officio members thereof (see table 3). - Executive Committee. - Audit and Compliance Committee. - Nominating and Compensation Committee. The duties and responsibilities of these Committees are described in detail in the 2006 Annual Corporate Governance Report. Executive Committee Pursuant to Article 43 of the By-Laws, the Executive Committee has all the powers inherent to the Board of Directors, except for those that may not be delegated pursuant to legal or by-laws restrictions, namely, the rendering of accounts, the submission of balance sheets to the shareholders at the General Shareholders’ Meeting, and such powers as the shareholders may grant to the Board without the power of delegation. The position of Secretary of the Executive Committee is held by the Secretary of the Board of Directors and of the Company. As provided by Article 24.4. of the Regulations of the Board, the Executive Committee must meet at least two times per month and must report on the resolutions adopted by it to the Board of Directors at its next meeting. During fiscal year 2006, it held 22 meetings. In addition, this Committee performs the duties inherent to a Strategy and Investment Committee, to the extent that it devotes most of its time to making proposals or submitting reports to the Board of Directors on all strategic decisions, investments and divestitures that are TABLE 3 Executive Committee Position Chairman Member Member Member Member Member Secretary Director Mr. José Ignacio Sánchez Galán Mr. Juan Luis Arregui Ciarsolo Mr. Víctor de Urrutia Vallejo Mr. José Ignacio Berroeta Echevarría Mr. Xabier de Irala Estévez Mr. José Carlos Pla Royo Mr. Federico San Sebastián Flechoso Type Executive Independent Independent Independent Proprietary Proprietary 33 Audit and Compliance Committee At its June 25, 2003 meeting, the Board of Directors of IBERDROLA resolved to create, pursuant to Financial System Reform Measures Law 44/2002, of November 22, the Audit and Compliance Committee of the IBERDROLA Group, which, as of December 31, 2006, was composed as shown in table 4 below. The Audit and Compliance Committee is an internal informational and consultative body with no executive functions, but with information, advisory and proposal-making powers within its area of activity. Articles 44 of the By-Laws and 3 of the Committee’s Regulations describe the powers and duties of this Committee, which held 11 meetings during fiscal year 2006. TABLE 4 Audit and Compliance Committee Position Chairman Secretary-Member Member Director Mr. Ricardo Álvarez Isasi Mr. Julio de Miguel Aynat Mr. Sebastián Battaner Arias Nominating and Compensation Committee This is an internal body of the Board of Directors with an informational and consultative role, without executive functions, but with information, advisory and proposalmaking powers within its area of activity. The operation thereof is governed by the provisions of Article 45 of the By-Laws, Article 26 of the Regulations of the Board and those contained in its own Regulations. As of December 31, 2006, the composition of the Nominating and Compensation Committee was as shown in table 5. The position of Secretary of this Committee is held by the Secretary of the Board of Directors and of the Company. Type Independent Independent Independent Article 2 of the Regulations of the Nominating and Compensation Committee enumerates the powers thereof. During fiscal year 2006, this Committee held 5 meetings. All of the proposals made at such meetings were subsequently approved by the Board of Directors. These proposals concerned the withdrawal, appointment and reclassification of Directors and the appointment of the Chairman of the Board of Directors. With regard to compensation, it proposed the amount and distribution of the allocation mandated by the By-Laws and the compensation payable to the management team. Sections B.1.8. and B.1.9. of the 2006 Annual Corporate Governance Report, as well as the Company’s Annual Report, provide a detailed description of the compensation of the Board of Directors and of Senior Management. TABLE 5 Nominating and Compensation Committee Position Chairman Member Member Secretary 34 Director Mr. José Ignacio Berroeta Echevarría Mr. Juan Luis Arregui Ciarsolo Mr. Víctor de Urrutia Vallejo Mr. Federico San Sebastián Flechoso Type Independent Independent Independent CORPORATE GOVERNANCE WITHIN THE FRAMEWORK OF SUSTAINABILITY Chairman & Chief Executive Officer The Chairman of the Company, of its Board of Directors and of the Executive Committee thereof represents IBERDROLA with the broadest powers, including the power, in urgent cases, to adopt such measures as he deems advisable in the interests of the Company. As Chief Executive Officer, he has received by delegation all the powers that may be delegated under the law and the By-Laws. MANAGEMENT STRUCTURE TABLE 6 Composition of Management Chairman & CEO Corporate Governance Divisions Secretary of the Board (1) Chief Internal Audit Officer (2) Corporate Divisions General Secretary Chief Financial Officer Chief Corporate Resources Officer Chief Strategy and Development Officer Deputy to the Chairman Business Divisions Operations (3) Regulated Business Director - Spain Deregulated Business Director - Spain Latin America Director Renewable Energy Director Mr. José Ignacio Sánchez Galán Mr. Federico San Sebastián Flechoso Mr. Luis Javier Aranaz Zuza Mr. Julián Martínez-Simancas Sánchez Mr. José Sáinz Armada Mr. Fernando Becker Zuazua Mr. José Luis del Valle Doblado Mr. Joaquim Pina Moura Mr. José Luis San Pedro Guerenabarrena Mr. Javier Villalba Sánchez Mr. Francisco Martínez Córcoles Mr. Gonzalo Pérez Fernández Mr. Xabier Viteri Solaun (1) Reporting to the Board of Directors. (2) Functionally controlled by the Audit and Compliance Committee of the Board. (3) Includes the Administration, Regulation and Control Division. With regard to the Company’s economic, environmental and social performance, it may be noted that the compensation payable to the Management Team of the IBERDROLA Group includes, among other items, variable compensation linked to the objectives achieved in connection with financial as well as environmental and social aspects. 35 Management Committees IBERDROLA’s Management has two main Committees: Other Committees directly related to sustainability a) Corporate Reputation Committee - Operating Committee - Management Committee Operating Committee The Operating Committee is composed of: - Chairman & Chief Executive Officer - Secretary of the Board of Directors - General Secretary - Director of Operations - Spain Deregulated Business Director - Spain Regulated Business Director - Chief Financial Officer - Chief Corporate Resources Officer - Renewable Energy Director Since 2004, the Corporate Reputation Committee has coordinated the work needed to implement systems and develop actions which allow for the achievement and maintenance of a leading position in the corporate world. It is directly supervised by the Chief Corporate Resources Officer. Meeting periodically every two or three months, it manages the aspects connected to how IBERDROLA is perceived by its interest groups, and identifies and puts into practice the appropriate actions for improvement of such perception. In order to develop the aforementioned policies, various corporate and business division organizations -a total of 17 members- participate in this Committee. b) Environmental Committees The Committee meets once a week, allowing for day-today monitoring of the company and its environment, and makes the decisions required to appropriately respond to changes in the markets and in the different variables affecting them. Management Committee The Management Committee is made up of the Chairman & Chief Executive Officer, the Corporate Governance Divisions, the Corporate Divisions and the Business Divisions, as well as the Gas, Communications, and NonEnergy Business and Assets Divisions. The Committee meets periodically and deals with the overall operation of the Company, formulating lines of action for the Business Divisions and the Corporation in order to comply with the Strategic Plan, tracking the objectives that have been defined and the established budget, and implementing the measures required to achieve a convergence between the actual progress of the Company and the provisions of the strategic planning. 36 The IBERDROLA Group’s environmental activities are coordinated by means of "Environmental Committees," which meet on a regular basis and which are an important mechanism for liaison, coordination, communication and exchange of experiences throughout the Group. The chapter on Environmental Information provides a detailed description of the responsibilities of these committees within the Environmental Management system. The work of these committees is directly supervised by the Director of Environment, Innovation and Quality, within the Strategy and Development Division. c) Other Committees Various committees and bodies have been established within the operational areas of the various corporate and business organizations and which are responsible for activities connected to the relationship between IBERDROLA and its stakeholders. Such committees are specified and described in the relevant sections of this Report. CORPORATE GOVERNANCE WITHIN THE FRAMEWORK OF SUSTAINABILITY RISK CONTROL AND MANAGEMENT Since 2004, IBERDROLA has had a General Risk Policy, approved by its Board of Directors. In applying this policy, IBERDROLA endeavors to provide the maximum level of guarantees to both the shareholders and the other interest groups, and commits itself to developing all of its capabilities in order for relevant risks of all kinds to be adequately identified, measured and managed. In fulfilling this commitment, the Board of Directors and its Executive Committee are assisted by the Audit and Compliance Committee as the body that supervises and reports on the adequacy of the internal evaluation and control of significant risks. In order to implement this policy, IBERDROLA has developed a Comprehensive Risk Control and Management System, which was granted the ISO 9001:2000 quality certificate by AENOR in November 2005 and is described in detail in the Group’s Annual Corporate Governance Report. For purposes of this Sustainability Report, below is a description of those main risks and opportunities covered by this system that may pose threats to the sustainable development strategy and objectives pursued by the Company. Environmental aspects IBERDROLA’s decided focus on the development of new and more environmentally-effective technologies (gas combined cycle plants and renewable energy), together with existing generation facilities having a strong hydroelectric and nuclear power component, as well as the investments made in order to improve the distribution network, have all contributed to the Group being well-positioned to face the environmental challenges arising from sustainability, with innovation in this field and eco-efficiency having become mainstays of its strategic development. In this regard, and from the Comprehensive Risk System perspective, it is contemplated that: • The IBERDROLA Group’s activities are subject to a large number of regulations and provisions which: 1) demand performance of environmental impact studies and securing licenses and permits subject to environmental requirements, and 2) provide for taxes and other market instruments of an environmental nature (trading in greenhouse gas emission rights). • There are other environmental risks inherent in the Group’s activities, such as those deriving from the management of emissions, waste or effluents or other effects on biodiversity, which may give rise to claims for damages, sanction proceedings and damage to the Group’s image and reputation. The Environmental Management Systems that have been implemented contemplate the management of these risks and establish measures for minimization thereof at the Company’s production and distribution facilities. Social aspects IBERDROLA’s risk management also places particular emphasis on social aspects. These involve, among other risks, those relating to security, professional ethics, professional development and social responsibility. IBERDROLA has in place the following noteworthy policies and tools: Environmental Policy, Code of Professional Conduct, Ten Guidelines for Social Responsibility, Special Occupational Risk Prevention Plan, and Competency-based Professional Development Model, which are described elsewhere in this Report. In addition, the Comprehensive Risk System contemplates risks associated with electric power supply quality, which is one of the mainstays of the new strategic development. Economic aspects By means of specific risk policies, the Comprehensive Risk System establishes limits upon the investments and actions of the Business Areas, thus allowing for a controlled approach to opportunities and a mitigation of the associated risks. Furthermore, under the Risk Policy, the Company encourages continual improvement as well as research into and technological development of the systems required to enhance efficiency in processes and technologies, with a view to achieving cost reductions that ensure the Group’s stability and competitiveness. 37 A Company that is forward-looking The 2001-2006 Strategic Plan, which entailed the investment of more than 15,000 million euros in the core energy business, the completion of which enabled IBERDROLA to double in size and income over the period, has favorably positioned us to successfully face the future. The strategy that will shape IBERDROLA’s steps over the next three-year period, during which the new project started by IBERDROLA five years ago will see full completion, is based upon two main pillars: organic growth, through a 9,000 million-euro investment in the Spanish and international core energy business and in continual efficiency improvements, and nonorganic growth, which involves the combination agreement reached with ScottishPower at the end of November 2006. This transaction, valued at approximately 17,100 million euros, would give rise to one of the European energy leaders, with a significant complement between geographic and business areas, and a strong position from which to face the challenge of the single energy market. IBERDROLA thus shows that the best Company is the Company that holds the most promising prospects for the future. 39 Planning ahead Being ahead of its time has been a constant for IBERDROLA. The 2001-2006 Strategic Plan has provided an effective response to Sustainable Development needs and to social concerns regarding care for the natural environment, in which approach IBERDROLA has been a step ahead, showing the way to its competitors. Over these five years, the Company doubled in size and income following an investment effort that is certainly unprecedented in the Spanish electricity industry, and managed to do so by increasing the Company’s production capacity from the cleanest energy sources and with the best quality of service. IBERDROLA has become the world’s leading wind operator, in addition to being one of the leading international developers of combined cycles and the largest private producer in Mexico. All of this has been achieved while reaffirming our Company’s ongoing commitment to the environment and to the needs of our customers, shareholders and employees and, ultimately, of the community in which we carry out our activities. THE 2001-2006 STRATEGIC PLAN Successful completion of the 2001-2006 Strategic Plan At year-end 2006, IBERDROLA has successfully completed the Strategic Plan presented five years ago, having practically doubled the size and income of the Company and posting a net profit of 1,660 million euros. IBERDROLA successfully completed the Strategic Plan presented five years ago, doubling the Company’s size and income Five years after the start of this Plan, IBERDROLA has achieved the objectives defined for the key performance indicators, which has allowed for strong growth in the Company’s core business. Thus, as of year-end, the Company has an additional 90% of installed capacity, has increased energy production by 86%, supplies 50% more energy 50% to almost 18.5 million users / managed supply points (up 20%) all over the world, and posted a 21% improvement in supply quality in Spain (see chart 2). This growth was possible thanks to the investment effort made by IBERDROLA in recent years exceeding 15,000 million euros, with almost 11,500 million euros (75% of the total amount) having been allocated to Spain. Of this latter sum, approximately 7,000 million euros have gone to the generation business, and almost 2,900 million euros have been invested in the distribution business. The international business has received 3,800 million euros, a large part (60%) of which has been used for the construction of new power plants. CHART 2 Key performance indicators Installed capacity up 90% Energy production up 86% Energy distribution up 50% Service quality in Spain up 21% Users - supply points up 20% Five years later, IBERDROLA has strengthened its position as the world leader in wind power, with more than 4,100 MW in operation; it is one of the leading international developers of combined cycles, with almost 10,000 MW under management (5,600 MW in Spain); it is the largest private generation company in Mexico (it will have close to 5,000 MW in 2007); and it is one of the most environmentally-friendly electric companies in Europe, with 247 grams of C02/kWh produced in 2006. Having a presence in almost 40 countries and on four continents, the Company has also managed to offer excellent service quality in Spain (with an ICEIT of less than 2 hours/year) as well as to position itself as one of the companies with the best Corporate Reputation at the domestic level (MERCO 2006) and one of the world leaders (Best in Class 2006) for its social and environmental behavior. Achieving and surpassing operational targets In 2006, IBERDROLA not only achieved but in many cases also surpassed the ambitious operational goals formulated in the Strategic Plan, as shown in table 7. TABLE 7 Operational target Combined cycle plants in Spain (MW) Renewable Energy (MW) Combined cycle plants in Mexico (MW) 2000 507 - 2006 Plan Target 4,000 3,800 5,000 2006 Actual Target 4,800 4,434 5,000 Fulfillment 2007 (1,200 MW under construction) Distribution - Improvements in quality Excellent quality 41 Generation Thanks to its focus on clean technologies for electric power production, the IBERDROLA Group ended fiscal year 2006 with an installed capacity of almost 30,400 MW (2,593+ MW in new capacity) worldwide, up 9.3% from 2005, and 90% more (14,322+ MW) since the commencement of the Plan. In Latin America, the Company already has a capacity of 4,418 MW, up 34.3% from the previous fiscal year. One of the leading developers of combined cycle plants in Spain In Spain, IBERDROLA has not only managed to attain the operating capacity goal established in the Plan (4,000 MW) but has actually exceeded it as a result of the entry into operation of the 800 MW Escombreras (Murcia) combined cycle plant, and has also managed to have nine combined cycle plants in operation at yearend 2006, totaling an installed capacity of 4,800 MW. This figure establishes the Company as one of the leading developers of these types of plants at the domestic level (see table 8). TABLE 8 Combined cycle plants inoperation in Spain Combined cycle Castellón Castejón BBE (800 MW) Tarragona (800 MW) Santurce Arcos Groups I and II Aceca Arcos Group III Escombreras Total Capacity (MW) 800 400 200 * 200 * 400 800 400 800 800 4,800 Entry into service Operational, 2002 Operational, 2003 Operational, 2003 Operational, 2003 Operational, 2004 Operational, 2004 Operational, 2005 Operational, 2005 Operational, 2006 (*) Attributable to IBERDROLA The world leader in wind energy (1) In 2006, IBERDROLA widely exceeded the objectives formulated in the Strategic Plan (3,800 MW), reaching year-end with a renewable energy operational capacity of 4,434 MW (3,994 MW in Spain and 440 MW abroad). This figure represents almost a nine-fold increase in installed capacity since the start of the Plan (see chart 3). In addition, the Company has become the leading wind power operator worldwide, with an operational capacity of 4,102 MW at year-end. CHART 3 Renewable energy installed capacity (MW) x 8.7 440 507 3,994 2000* 2006 International Spain (*) Consolidated by the equiti method The largest private electric power producer in Mexico (2) At year-end 2006, IBERDROLA had combined cycle plants in operation or in an advanced state of construction with a combined total capacity of almost 5,000 MW in Mexico (see table 9), which means that the Company achieved the objectives set out in its Strategic Plan and strengthened its position as the largest private electric power producer in Mexico and the second-largest in the country after the state-owned company Comisión Federal de Electricidad (CFE). This is a remarkable achievement, taking into account that the Company started practically from scratch at the beginning such Plan. TABLE 9 IBERDROLA’s generation projects in Mexico Project Enertek Monterrey Altamira III & IV La Laguna Altamira V Tamazunchale Total Capacity (MW) 120 1,037 1,036 500 1,121 1,135 4,949 Entry into service Operational, 1998 Operational, 2002/03 Operational, 2003 Operational, 2005 Operational, 2006 2007 Distribution Excellent service quality for almost 10 million users in Spain IBERDROLA has accomplished ahead of schedule the objectives established in the Network Plan, included in the Strategic Plan, which focuses on increasing and maintaining the distribution infrastructure and maximizing service quality. (1) Source: In terms of installed capacity and based on public reports of competitor companies at year-end 2006. (2) Source: Office of the Secretary of Energy (SENER), on the Internet at: http://www.sener.gob.mx/wb2/SenerNva/iiPro615 42 4,434 THE 2001-2006 STRATEGIC PLAN The Company has achieved excellent service quality in Spain since the entry into force of the above-mentioned Plan, by bringing its ICEIT (Installed Capacity Equivalent Interrupt Time) from the 2.49 hours recorded in fiscal year 2000 to 1.96 hours at year-end 2006. This figure entails a 21% decrease since the commencement of the Plan, and has earned IBERDROLA an outstanding position in the provision of this service in Spain (see chart 4). year-end 2006, almost double the amount of 852 million euros posted in 2000 (see chart 5). CHART 5 Net profits (e millions) 1,660 x2 CHART 4 Demand vs. service quality in Spain 852 +21% 2.49 1.96 +31% IBERDROLA ICEIT (hours/year) 2006 In addition, the Company has applied the shareholder compensation policy spelled out in the Strategic Plan -an annual dividend increase of not less than 5%- by bringing such dividend increase into line with the growth in net profits. 75,800 2000 2000 99,520 2006 IBERDROLA Demand (million kWh) The improvement in IBERDROLA’s service quality for almost 10 million users in Spain (1.2 million more than at the beginning of the Plan), who consumed 99,520 million kWh in 2006 (up 31% since the beginning of the Plan), has been possible thanks to the entry into service of additional distribution infrastructure and the maintenance and renovation of existing infrastructure. Since the beginning of the Plan, the Company has brought into operation 182 substations (65 new and 117 extensive enlargements), almost 15,300 transformer centers and more than 16,400 kilometers of high, medium and low voltage lines. Thus, the results obtained by IBERDROLA during fiscal year 2006 have allowed the Board of Directors to propose the distribution of a dividend of 1.043 euros per share, which, added to an attendance bonus of 0.02 euro per share, results in compensation of 1.063 euros. This figure is practically double the amount of shareholder compensation at year-end 2006 (see chart 6). CHART 6 Dividend (euros/share) x2 1.063* 0.535 Shareholder compensation Gradual dividend growth in line with growth in net profits IBERDROLA has also fulfilled the principal economic/financial objectives set out in the Strategic Plan, by posting net profits of 1,660 million euros at 2000 2006 (*) Pending approval by the shareholders at the General Shareholders’ Meeting according to the proposed allocation of profits/losses. Includes 0.02 euro as attendance bonus. 43 Internationalization After five years of profitable growth, of reinforcement of the core business and of financial strengthening, we can confidently undertake the successful international expansion of IBERDROLA. The new 2007-2009 Strategic Plan leads us further along the strategic path we have followed during the last five years and gives a boost to organic growth and internationalization as drivers of the Company’s expansion, without forgetting our commitment to the energy needs of the markets in which we have a presence. We are starting a new 9,000 million-euro investment cycle that focuses on the core energy business, strengthening our position in Spain and making use of the profitable business opportunities that may arise beyond our borders, especially in Europe and the United States. Our aim is to post profits in the amount of 2,350 million euros at the end of the period and to continue to be a leader in our contribution to Sustainable Development, with increased internationalization, more renewable energy, more clean generation and more quality. THE 2007-2009 STRATEGIC PLAN* 2007-2009 STRATEGIC PLAN* IBERDROLA’s Strategic Plan for the 2007-2009 period was approved by the Board of Directors on October 3, 2006. The new Plan rests upon the same principles underpinning the Plan completed in 2006, and reaffirms the Company’s commitment to contribute to the sustainable development of the communities in which it is present. The strategy is based on: CHART 7 Net profits (e millions) 2,350 +e 700 million 1,660 +e 800 million 852 • The energy business, contributing to meet the growing energy demand expected for the next few years. • New investment opportunities in various countries, within the context of the unstoppable deregulation of international energy markets. • The focus on energy and environmental efficiency, in a scenario in which energy is growing scarce and more expensive, as the best manner of contributing to an improvement in the dependence on energy and to the fight against global warming. The 2007-2009 Strategic Plan gives a boost to growth and internationalization as drivers of the Company’s expansion With this Strategic Plan, IBERDROLA seeks to continue on the path of the strategy first formulated in 2001, always in pursuit of growth, improved returns and the creation of value for shareholders, suppliers, individuals and society at large. Financial/economic goals In line with the policy of transparency of recent years, and in accordance with the Plan, the Company expects to achieve specific and measurable economic/financial goals: • To reach attributable after-tax profits of 2,350 million euros in 2009, which represents a cumulative annual growth rate of 41.6% over the level achieved in 2006 and is practically triple the amount of 852 million euros recorded in 2000 (see chart 7). 2000 2006 2009 (est) • To pay a dividend of 1.50 euros per share in 2009, maintaining the shareholder compensation policy of linking growth in profits to dividends. • Not to exceed a financial leverage level (measured as the ratio of debt over debt-plus-equity) of 55% at the end of the period, in tune with the Company’s policy to keep a balance between investment efforts and balance sheet strength. 2007-2009 investment plan* IBERDROLA expects to invest 9,000 million euros in activities of an organic nature during the 2007-2009 period, which represents a 20% increase over the previous three-year period. Particularly noteworthy is that 38% of the investments (3,400 million euros) will go to foreign countries, vis-à-vis 27% under the previous Plan, in line with the strategy of enhancing the Group’s international business (see chart 8 on the following page). Also, the Plan provides for non-organic actions which are not quantified, which will have to attain the growth and profitability goals set out above without impairing the Company’s financial strength. These actions include, as further explained below, the project for amicable combination with ScottishPower. (*) Additional information on the 2007-2009 Strategic Plan may be found at IBERDROLA’s website: http://www.iberdrola.es/wcorp/corporativa/iberdrola?IDPAG=ESACCPLANESTRAT See the Notice at the beginning of this 2006 Sustainability Report in connection with information regarding the 2007-2009 Strategic Plan. 45 CHART 8 Investments 2007-2009 acumulative investments (est.) (e million) (%) +20% 9,000 International: 38% Spain: 62% 7,500 2004-2006 2007-2009 (est) Below is a description of the principal activities of an organic nature contemplated by business line. In the generation area, investments will serve three purposes: - To complete the gas combined cycle plant construction program, with the entry into service of the Castellón 4 plant (800 MW), thus reaching an operating capacity of 5,600 MW in Spain (6,400 MW under management) with this leading-edge technology. - To start a program for the construction of hydroelectric (pumped storage and regulable) plants, which are more flexible and free of CO2, emissions, in order to satisfy new needs detected in the system: peak-hour coverage and regulation. The program extends beyond 2009 and contemplates the development of 1,650 MW. - To improve the energy and environmental yield of traditional thermal plants, by means of investments in maintenance and renovation as well as the installation of de-sulfuring facilities and other equipment for reduction of contaminating emissions. Deregulated Business in Spain IBERDROLA will allocate approximately 1,750 million euros to the deregulated business in Spain (19% of the total amount), which includes the generation and supply of electricity and gas. Furthermore, in anticipation of consumption increasing by more than expected (3.5%-4% of the annual average), the Company has a large portfolio of combined cycle projects (8,000 MW in Spain) for which the administrative formalities are well underway. It also plans to bring into service new cogeneration plants in Spain, which could achieve a capacity of 670 MW. Cortes la Muela II (Valencia) 46 Finally, IBERDROLA will promote various generation projects in Europe, totaling approximately 5,000 MW. Of note in this area are the initiatives already underway in THE 2007-2009 STRATEGIC PLAN Portugal (Figueira da Foz combined cycle plant, with 850 MW) and Germany (Ludwigsau and Lauchhammer combined cycle plants, totaling 2,000 MW). In the supply area, IBERDROLA’s strategy will be oriented to attracting and keeping the loyalty of new users, to the extent that changes in Spain’s regulated rates so permit, in order to optimize the margin in this business and maximize its contribution to the Company’s results. As to the gas business, the Company plans to reach a business volume of 7,000 million cubic meters in 2009 to meet the needs of its combined cycle and cogeneration plants and serve its final users. The supply strategy will continue to center on contract flexibility with the aim of optimizing the value of IBERDROLA’s position in the gas market. Regulated Business in Spain The regulated business in Spain (electricity and gas supply) will account for 20% of all investments, in the amount of 1,800 million euros. With supply points being expected to increase by more than two million during the effective period of the Plan, this business unit will continue to influence network service quality. For such purpose, it has set for itself the goal of a 25% improvement in average interrupt times (ICEIT) as compared to the average figure recorded in the 2000-2005 period. Locust Ridge wind farm (Pennsylvania) Latin America Business IBERDROLA will continue to explore new business opportunities in Latin America, where it will invest approximately 1,550 million euros (17% of the total amount) originating, to a large extent, from the cash flow generated in the region. Renewable Energy The renewable energy business looks to become the main driver of IBERDROLA’s strategy for growth during the 2007-2009 period. Specifically, this business will draw 37% of all investments, approximately 3,250 million euros, with the aim of achieving an installed capacity of at least 7,000 MW (6,521 MW will be windpowered and 1,447 MW will be developed abroad). For this purpose, IBERDROLA already has a project portfolio in excess of 18,400 MW, and has already closed a number of international transactions conducted in 2006 that have granted it entry into markets with high prospects for future development, such as the North American market. In addition, it has signed numerous agreements for the supply of turbines which ensure adequate development of the plans for installation of the new contemplated capacity. Combined cycle plant at Tamazunchale (Mexico) 47 In Mexico, the Company plans to solidify its position as the largest private electricity producer, for which purpose it seeks to reach an installed capacity of more than 5,000 MW. Moreover, it will participate in new calls for bids related to electricity generation. In addition, IBERDROLA seeks to continue improving efficiency and service quality in Brazil, while exploring new investment opportunities in generation and transmission. All of the above will be pursued without impairing the solid structure of the Company’s balance sheet, which will be reinforced during this period. Thus, the leverage ratio is projected to stand below 55% in 2009. Commitment to society and individuals The IBERDROLA Group will direct a large share of the value it creates throughout these years to the strengthening of its commitment to economic, technological and social development in the countries where it does business. Engineering and non-energy business Although the Strategic Plan focuses mainly on the energy business, the Company maintains its investments in other profitable, growth-contributing activities. Thus, engineering and non-energy businesses will be allocated 7% of all investment between 2007 and 2009 (650 million euros). The Engineering business will rest upon its three current strategic pillars: winning a larger number of external customers, specialization in the energy business and development of the already considerable internationalization of its activities. It is expected that in 2009, sales to the group will not account for more than 30% of the total and that 70% of invoicing will come from contracts abroad. Mock-up of the IBERDROLA Campus In the Real Estate business, the aim is to strengthen its position in Spain and to start looking for business abroad, with a careful selection of the target markets. Financial and balance sheet strength The investment process described above will be financed with generated funds and by resorting to indebtedness and the divestiture of non-strategic assets. As for such divestitures, the Plan contemplates the sale of assets valued at 1,000 million euros, which figure has increased by another 1,000 million euros following the announcement of the combination agreement with ScottishPower. The financial actions that have been planned in the financing field will allow for coverage of the needs arising from planned investments of 9,000 million euros and from the distribution of an accrued 3,000 million euros that the Company plans to distribute to the shareholders as dividend compensation, while maintaining an adequate diversification of debt in terms of currencies, duration and costs. 48 IBERDROLA’s decisive wager on Spain’s industrial fabric will lead, as projected by the Company, to procurement from Spanish companies in an amount close to 7,600 million euros out of a total of 9,500 million euros during the three-year period. Total contribution to public treasuries is estimated to amount to 6,500 million euros (up 35% on the previous period). IBERDROLA will use a large share of the value it creates to strengthen its commitment to society and individuals In addition, the Company’s contribution to R&D&i (Research, Development and Innovation) during this period will translate into estimated investments of more than 200 million euros. THE 2007-2009 STRATEGIC PLAN Also worthy of note is the Company’s commitment to individuals. IBERDROLA plans to engage more than 1,000 professionals during the effective period of the Plan, such that at the end of the period it will have more than 17,000 employees. Additionally, IBERDROLA will commence a number of activities geared towards boosting talent and encouraging initiative, creativity and efficiency on the part of the individuals making up the Group. The importance attached to training in this area of activity is illustrated by the 200 million euros planned to be allocated (double the annual average under the previous Plan), the two million hours of training hours contemplated (up 30% per employee) and the launching of the Iberdrola Campus project, which will be funded with a 50 million euro investment. Shareholder compensation As regards dividends, the policy of growth in line with net profits will be maintained, such that the dividend is expected to come to 1.50 euros per share in 2009, with more than 3,000 million euros to be distributed to the shareholders during this period (see chart 9). CHART 9 Dividends (euros/share) 1.500 +0.437 e/share 1.063* +0.528 e/share 0.535 2000 2006 2009 (est) (*) Pending approval by the shareholders at the General Shareholders’ Meeting according to the proposed allocation of profits/losses. Includes 0.02 euro as attendance bonus. 49 Growth The planned combination of IBERDROLA with ScottishPower entails the creation of a leading European energy company, with a pro forma enterprise value of 63,800 million euros, a presence in fast-growing markets and a balanced and solid structure, which brings the Company to the top echelon in the international energy arena. The combination of both companies will enhance our world leadership in renewable energy. This is a project based upon growth, internationalization and efficiency, fully aligned with our new Strategic Plan, which reinforces our commitments to the creation of value for the shareholder, service quality, respect for the environment and social development, offering new professional development opportunities to the Company’s workforce. IBERDROLA-SCOTTISHPOWER COMBINATION AGREEMENT* THE IBERDROLA-SCOTTISHPOWER COMBINATION On November 27, 2006, the boards of directors of IBERDROLA and ScottishPower, meeting in Madrid and Glasgow, respectively, reached an agreement regarding the terms of an offer made by IBERDROLA for all of the share capital of ScottishPower. The transaction will be carried out by IBERDROLA, directly and/or through a wholly-owned subsidiary. The transaction is expected to be implemented by means of what is known under British law as a Scheme of Arrangement, pursuant to section 425 of the British Companies Act. Formal notice of the agreement was provided to ScottishPower’s shareholders on February 26, 2007, and subject to compliance with the customary conditions and requirements in this kind of transaction, it is expected that the agreement will become effective in April 2007. Terms of the agreement The terms of the agreement reached with ScottishPower are that IBERDROLA will acquire a portion of the ordinary shares of ScottishPower by means of the payment of cash consideration (or, if applicable, by means of the delivery of loan notes or a combination of loan notes and cash). IBERDROLA will acquire the remaining ordinary shares of ScottishPower by means of the delivery of newly-issued common shares of IBERDROLA. The economic effect of the aforementioned terms for the ScottishPower shareholders would be equal to receiving 400 pence sterling in cash and 0.1646 new IBERDROLA shares (valued at 365 pence sterling at the close of business on November 27) for each of their shares. The economic effect for the holders of ScottishPower ADSs would be equal to receiving 1,600 pence sterling and 0.6584 new IBERDROLA shares. In addition, before the transaction is closed, ScottishPower will approve an extraordinary dividend of 12 pence sterling per share (48 in the case of ADSs), which will be paid once the transaction is completed. Taking into account the closing price of the IBERDROLA shares on November 27, which was 32.75 euros, and an exchange rate of 1.4755 euros: 1 pence sterling, each share of ScottishPower is valued under the terms of the offer at 777 pence sterling, which means that the value of this company would come to almost 17,100 million euros. In order to pay the consideration in shares, IBERDROLA will issue approximatel 263.4 million new shares, and therefore, it is expected that the existing ScottishPower shareholders will receive approximately 22.6% of IBERDROLA’s capital following the enlargement being contemplated. ScottishPower’s combination with IBERDROLA is contingent, inter alia, upon the approval by the shareholders of both companies and by certain regulatory authorities, such as the European Commission and the United States Federal Energy Regulatory Commission (see the status of the transaction in table 10). The Board of Directors of ScottishPower believes that the terms of the takeover offer are fair and reasonable, and therefore, it has unanimously recommended that the company’s shareholders vote in favor of the transaction at the appropriate General Shareholders’ Meeting, which might be held during the first quarter of 2007. Economic effect of the terms of the agreement** 400 pence sterling in cash For each share of ScottishPower 0.1646 IBERDROLA shares = 365 pence sterling 765 pence sterling 777 pence sterling Special dividend of 12 pence sterling (*) Additional information on the IBERDROLA-ScottishPower combination agreement can be found on our website: http://www.iberdrola.es/wcorp/corporativa/iberdrola?IDPAG=ESSCOTTISH (**) As of the date of announcement of the transaction (11/28/06). 51 Status of the transaction As regards the requisite regulatory approvals, the status thereof as of the date of preparation of this 2006 Sustainability Report is summarized in the table below: TABLE 10 Regulatory notices and approvals European Union U.S.A. Petition filed Approval received/expected European Commission 01/12/07 02/15/07 Hart-Scott-Rodino 12/21/06 01/22/07 Federal Energy Regulatory Commission 12/22/06 01/25/07 Federal Communications Commission 01/22/07 02/05/07 Exxon-Florio 01/22/07 02/21/07 NY Public Service Commission 01/03/07 02/28/07 Strategic sense: acceleration of the 2007-2009 Strategic Plan and creation of value This agreement was reached after a five-year period of strong organic growth at the Company and the creation of value for IBERDROLA shareholders, thanks to the fulfillment of the 2001-2006 Strategic Plan. The proposed amicable transaction satisfies all the criteria established with respect to non-organic growth in the 2007-2009 Strategic Plan. The basic operating principles that have been defined are growth, internationalization and efficiency, all with the ultimate aim of achieving greater profitability levels for IBERDROLA. From a strategic point of view, IBERDROLA believes that the combination is attractive and will allow for the creation of one of the leading companies in the European energy market, with a broad geographic scope and a strong platform for future growth. The transaction will not only reinforce IBERDROLA’s internationalization but will also confirm the Company’s position as one of the world leaders in the renewable energy market. In addition, the Company expects the combination of both companies to generate synergies in annual pre-tax costs of up to 130 million euros (to be fully achieved in the third fiscal year following the combination) and average annual savings (optimization of investments) of 44 million euros during the first five fiscal years(1). Complementary business models E L E C T R I C I T Y Generation Renewable Energy Transmission Distribution Supply Generation Renewable Energy Transmission Distribution Supply (1) The estimated annual savings have been calculated on the basis of the cost and operating structures of the IBERDROLA and ScottishPower Groups as they exist today. These statements regarding estimated annual savings are related to future matters and to circumstances which, due to the nature thereof, entail risks, uncertainties, contingencies and other factors. Consequently, the aforementioned cost savings may not be achieved, or those achieved may differ significantly from estimates. 52 IBERDROLA-SCOTTISHPOWER COMBINATION AGREEMENT Moreover, from the financial point of view, the proposed takeover is expected to generate an immediate increase in profits, while maintaining IBERDROLA’s commitment to invest in the energy sector and the Company’s financial strength. IBERDROLA has secured financing commitments in the amount of 11,738 million euros from ABM Amro Bank NV, Barclays Capital and The Royal Bank of Scotland in order to finance the cash component of the consideration and refinance certain items of ScottishPower’s existing indebtedness. One of the European energy leaders As a result of all of the above, the combination of both companies will give rise to the third-largest European energy company in enterprise value, which stands at 63,800 million euros (pro forma figure as of November 27, 2006 - see chart 10). In sum, the combination allows for the creation of a new Company focused on growth, with higher returns and a stronger, more balanced and increasingly global structure. Reinforcement of commitments to all groups This transaction reinforces the commitments to all groups with which IBERDROLA has ties: shareholders, customers, individuals and society in the countries in which it operates: - To shareholders, by generating greater returns and creating more value. - To customers, by investing to continue improving service quality. - To the individuals working at the Company, by focusing on their training and development and offering them new professional opportunities. - To society, by respecting the environment, promoting the use of clean energy, increasing investments in R&D & Innovation and creating new opportunities for vendors. CHART 10 Enterprise value (e thousand million) 108 70 64 44 SCOTTISH POWER IBERDROLA IBE+SPW E.ON EDF 20 N.B.: Market capitalization and exchange rate as of November 28, 2006. Net Debt excludes provisions and includes minority interests. 53 A Company that is larger Taking advantage of the strength of a venture that is already more than a hundred years old, we have managed to take a qualitative and quantitative leap over the last five years, doubling the size and income of IBERDROLA by developing a pioneering strategy focused on the core energy business and the use of the best corporate management practices. We set a number of goals between 2001 and 2006, the achievement of which was a daily challenge for all the individuals working at this Company. At IBERDROLA, we are now more transparent and follow the best corporate governance practices, with the aim of catering to the needs of the various groups of persons with which we are related. We have also become more profitable, thanks to the Company’s progress in the operating and economic/financial areas and the growing credibility of the management team. IBERDROLA has doubled its installed capacity thanks to the use of more efficient and environmentally-friendly electricity generation sources -gas combined cycle plants and renewable energy-, thus contributing decisively to ensuring energy supply in Spain. Our commitment with respect to the quality we offer to our customers has translated into the achievement of a service quality rate that equals the best figures in Europe. Two past and future strategic pillars have been and will continue to be decisive for our Company. On the one hand, our historical defense of the environment and of sustainable development, which has turned us into a world benchmark in the renewable energy area and pioneers in the advocacy for the Kyoto Protocol. On the other hand, our traditional pursuit of international expansion, which has positioned us as one of the leading private electric companies worldwide, with a presence in almost 40 countries. We are thus proving that the best Company is the one that relies on a plan for profitable and responsible growth. 55 Context Over the last few years, we have conducted our business activities in a domestic and international context undergoing constant, fast-paced change. Thanks to the guiding principles set out in the 2001-2006 Strategic Plan, which centered on the core energy business, at IBERDROLA we have not only adapted ourselves to this scenario but also become one of the major driving forces behind such change. Our strong determination in pursuing deregulation in the European energy industry or an increase in crossborder interconnections -two of the mainstays for building up the domestic market- and our unflagging commitment to the development of renewable energy sources, which are key to the achievement of sustainable development and of a decisive reduction in the dependence on energy, have made us leaders in the dissemination of a message that is now endorsed by all public and private players in the industry. We have thus proved that the best Company is the one that adopts a forward-looking approach to the needs of its environment. THE ENERGY SECTOR Europe Spain Tariffs EUROPE* From the regulatory point of view, 2006 was a year of transition with respect to the European community regulatory initiatives in the energy industry. During this fiscal year, two new directives were published regarding safety in electricity supply and investment in infrastructure and regarding efficiency and energy services. In addition, the European Commission continued to review the process of transposition of electricity and gas directives in member States. In this regard, it commenced proceedings against several countries which have transposed such directives incorrectly because they have retained regulated prices. Spain, as well as Luxembourg, has not transposed either of the two directives and has been sanctioned by the Luxembourg Court of Justice in connection with the gas directive. The good performance of community-wide trading in greenhouse gas emission rights translated into a strong downward trend in prices In the environmental arena, the most notable event was the good performance of community-wide trading in greenhouse gas emission rights, in which prices experienced a significant downward trend. Moreover, the member States submitted to the European Commission the emission rights National Allocation Plans for the 2008-2012 period. Also, the Commission continued to work on various regulations relating to air quality and waste treatment. The European Commission also presented the Green Paper, a European strategy for sustainability, competitiveness and safe energy, which has sparkled a heated debate on the need to define a community energy policy and in which various measures are proposed in order to: guarantee safety in supply, achieve a sustainable energy mix, fight against global warming, put an end to vertical integration among companies, foster innovation, etc. For its part, the Competition Directorate published a preliminary report with the results of the investigation on the gas and electricity sectors that it started in 2005. The most serious problems detected refer to market concentration, vertical integration among companies, the low degree of integration in the single market, the lack of transparency and the formation of prices. In January 2007, the report containing the final conclusions was made public. European Parliament (Strasbourg) (*) Additional information regarding European Community regulations may be found on the following websites (EU Law and European Commission-Energy): http://eur-lex.europa.eu/es/index.htm; http://ec.europa.eu/energy/index_es.html 57 SPAIN** During 2006, significant energy regulations were approved that have changed various regulatory aspects in the electricity sector, while existing regulations were supplemented in the gas sector. During this fiscal year, the Government approved several Royal Decree-Laws, among which the following are especially noteworthy: • Royal Decree-Law 3/2006, of February 24, which modifies the mechanism for matching offers for the sale and purchase of energy simultaneously submitted to the daily and intra-daily production markets by electricity industry players belonging to the same group of companies. For purposes of settlements, this Royal Decree-Law provides a provisional maximum price of E42.35 MWh (average cost contemplated in the tariff for energy generated under the ordinary system, lower than the market price) for energy acquired by distributors in the wholesale market by means of the matching mechanism. • Another measure contained in the above-mentioned Royal Decree-Law is the provision for a reduction in the value of CO2 emission rights allocated for no consideration. The manner in which such reduction will be carried out has not yet been implemented. • Royal Decree-Law 4/2006, of February 24, whereby the powers of the National Energy Commission (Comisión Nacional de la Energía) (CNE) are modified and the scope of the authorization of transactions under Function 14 is expanded. • On June 23, Royal Decree-Law 7/2006 was published, which eliminates the Costs of Transition to Competition (CTCs) system and provides that the electricity tariff must be calculated based on the actual cost of energy rather than on an estimated cost, which has always been less than the market price. In November, the Council of Ministers approved the National Allocation Plan (Plan Nacional de Asignación) (PNA) for CO2 emission rights for the 2008-2012 period, which is pending approval by the European Commission. It should be noted that Spain is the European Union country that stands the farthest from compliance with the environmental objectives formulated in the Kyoto Protocol. Significant energy regulations were approved that have changed various aspects in the domestic electricity sector Furthermore, the Government approved new regulations providing for the creation of the Iberian Electricity Market (Mercado Ibérico de la Electricidad) (MIBEL), establishing that, during the second half of 2006, distributors must acquire 5% of their energy needs in the forward market managed by the Portuguese portion of MIBEL. This percentage has been increased to 10% for the needs corresponding to the first half of 2007, and the International Agreement relating to the creation of MIBEL has been published. In the gas sector, in addition to the approval of the orders on compensation, tariffs, usage charges and fees for 2006, of note is the amendment of the Regulations for the Technical Management of the System [Normas de Gestión Técnica del Sistema] and the replacement of the chronological system used for the distribution of storage capacity with a system for administrative distribution among agents. Finally, the Government approved and sent two Bills to Congress for further processing, each providing for the amendment of the Electricity Sector Law and of the Hydrocarbons Law, in order to conform them to European community directives. These significant reforms are expected to be published during the first half of 2007. 58 THE ENERGY SECTOR TARIFFS** Throughout 2006, tariffs in the electricity industry increased by 4.48% in January and by an additional 1.38% in July. These increases were not sufficient to cover system costs, as actual generation prices were much higher than those provided for in the calculation of the tariffs. This was due to an increase in primary energy prices and low rainfall and drought, among other reasons. In the regulated market, tariffs rose in 2006 owing to a 14% increase in the cost of raw materials. The impact of the increase varied from one type of customer to another: it came to 4% for homes and 11% for industries. In the deregulated market, usage charges were, in general, down 1.3% from 2005. Also worthy of note is the introduction in 2006 of new interruptible usage charges, transit charges and access charges for periods of less than one year. Electricity tariff increases were not sufficient to cover system costs As a result, the deregulated market took a step backwards due to its impossibility of competing with the tariffs, and a new tariff deficit was generated for the electricity sector as a whole, the recovery of which in the next few years has once again been recognized by the Government. During 2006, the natural gas sector was a driver of the deregulation process through the elimination of tariffs for large consumers, who will now be served in the deregulated market. (**) Additional information on domestic regulations and changes in tariffs can be found on the website of the National Energy Commission (Comisión Nacional de la Energía) (CNE): http://www.cne.es/cne/Legislacion?id_nodo=34&&accion=0&id_materia=5&keyword=&auditoria=F 59 Profitability We are one of the electricity companies that has created the most value for its shareholders. Since the inception of the Strategic Plan, IBERDROLA has created value for shareholders in an amount exceeding 20,000 euros, and has compensated its shareholders with over 4,000 euros, making it the leading European utility in terms of Total Shareholder Return (TSR), which amounts to 179% over the 2001-2006 period. The positive stock market performance of our shares is the fruit both of the operational and economic/financial performance of the Company and of the growing credibility of its management team, which was not only able to design a Strategic Plan that set the course that would later be followed by other Spanish electricity companies, but also managed to achieve the ambitious targets set out therein ahead of schedule. We have thus shown that the best Company is the one that makes it shareholders great. ECONOMIC/FINANCIAL INFORMATION AND THE STOCK MARKET Macroeconomic environment Financial management of the IBERDROLA Group Most noteworthy comments on the results of IBERDROLA Group The stock market MACROECONOMIC ENVIRONMENT Despite strong volatility in the prices of raw materials, the international economy grew 5.1% in 2006, as against 4.6% the year before. Once again this year, the main drivers of such economic growth were the United States (3.3%) and China (10.7%), while the contribution of the Euro zone and Japan was smaller (+2.7% and 2.4%, respectively). Spain reduced its growth differential with the Euro zone to about 1%, after growing about 3.7%. Within this context, the United States Federal Reserve continued to raise the official interest rate from its initial 4.25% to 5.25%, while the European Central Bank raised its reference interest rate on five occasions, to 3.50%. This lower interest rate differential led to the euro regaining in 2006 most of the ground it had lost with respect to the dollar, standing at 1.3170, as compared to 1.1797 at the end of 2005. The Latin American economy also grew (up 4.7%) thanks to the dynamism of world trade and raw materials, which have spawned greater optimism and confidence among emerging market investors. Both Brazil and Mexico continued to grow, by 2.7% and 4.6%, respectively. Furthermore, the Brazilian real and the Mexican peso remained very stable with respect to the dollar, underpinned by significant foreign currency inflows. Company to take advantage of low interest rates). In addition, the average life of its debt has remained at around five years. Thus, despite the rise in official rates in the OECD countries and the high price of money in Brazil, this management allowed the Company to cut the cost of its debt from 4.55% in 2005 to 4.41% in 2006. FINANCIAL MANAGEMENT OF THE IBERDROLA GROUP Throughout 2006, IBERDROLA continued with its policy of diversifying its sources of financing, both in capital and banking markets and geographically (Europe and Latin America). IBERDROLA continued with its policy of diversifying its sources of financing in the European and Latin American capital and banking markets IBERDROLA made nine private placements in 2006 for an aggregate amount of 1,675 million euros through the Euro Medium Term Note Program (EMTN). At year-end, the outstanding balance of this program was 5,581 million euros, out of a maximum amount of 10,000 euros. Within this macroeconomic environment, financial management at IBERDROLA followed the guidelines established in the Strategic Plan, focused on reducing volitility in financial expenses, increasing liquidity levels and extending the average life of debt. Domestic and European commercial paper programs (ECP) enabled the Company to secure flexible short-term financing at a cost in line with the interbank market. The overall volume issued last year was 4,418 million euros, leaving the outstanding balance at year-end at 1,267 million euros. IBERDROLA has reduced the interest expense on its debt from 4.55% in 2005 to 4.41% in 2006 Particularly worthy of mention is the agreement with the European Investment Bank to secure a loan for a total of 450 million euros to be used to finance the development of 31 wind farms and two mini-hydroelectric plants in Spain. The IBERDROLA Group thus ended 2006 with 58% of its debt at a fixed interest rate, plus an additional 9% at a capped rate (debt with a maximum cost that enables the At year-end, IBERDROLA externalized to the financial community the 2005 rate shortfall, amounting to 1,326 million dollars. 61 In the international area, the Company reached an agreement under which it is to receive 1,700 million dollar financing from the leading Mexican banks in order to restructure the financial debt of investments in that country and lengthen the maturities thereof to a maximum of 10 years. • Gross margin was 5,800 million euros, up 17.3% from 2005. This improvement was the result of the growing contribution of the domestic energy business (excluding renewable energy), which was up 16.1% and the renewable and international businesses, which account for 38.1% of the overall growth in gross margin (see chart 12). MOST NOTEWORTHY COMMENTS ON IBERDROLA’S CONSOLIDATED RESULTS The comments below refer to the IBERDROLA Group’s consolidated financial statements for fiscal years 2006 and 2005 (see tables at the end of this chapter). The chapter on supplemental information (page 192) contains information relating to the last five fiscal years. In addition, the consolidated annual financial statements and the annual financial statements of IBERDROLA, S.A. are presented in greater detail under 2006 Legal Information and on the Company's website (www.iberdrola.com). CHART 12 Gross margin by business line 690.1 (E million) 929.4 695.6 3,485.3 5,800.4 +7.2% +25.1% +24.8% +17.3% +16.1% The following were the most salient aspects of the IBERDROLA Group’s consolidated results as of the end of fiscal year 2006: • The Group’s net sales were 11,017 million euros in 2006, down 6.1% from 2005, when strong growth in the international (up 13.2%) and non-energy (up 19.0%) businesses was offset by a drop in the domestic energy business (down 15.0%). The sales figure breaks down as shown in Chart 11. CHART 11 Domestic* Renewable (excl renewable) International Non-energy Gross margin (*) Generation+supply+gas+distribution • Consolidated gross operating income (EBITDA) grew 15.2% to 3,890 million euros. A 21.9% increase in net operating expenses (see chart 13) must be added to the above-mentioned changes in gross margin. Net sales (%) Domestic energy: 64,3% CHART 13 EBITDA by business line International: 20,9% (E million) 425.0 709.6 Non-energy: 14,8% 556.6 2,198.3 Revenues from the domestic energy business fell 15% owing primarily to lower sales in the supply business, eliminations in consolidation figures due to the existence of a bilateral agreement between the generation and supply businesses (367 million euros) and the effects of Royal Legislative Decree 3/2006 on the distribution business. Nevertheless, the renewable energy business achieved growth of 24.8% in net sales. 62 3,889.7 +5.3% +27.7% +19.5% +15.2% +12.6% Domestic Renewable (excl renewable) International Non-energy EBITDA ECONOMIC/FINANCIAL INFORMATION AND THE STOCK MARKET • Net operating income (EBIT) was 2,655 million euros, up 17.3% from 2005. The depreciation, amortization and provisions entry increased by 10.7% (119.8 million euros). Such increase is mainly due to the following: - The depreciation and amortization entry increased 6.8% to 1,033.7 million euros. Such increase is primarily due to the new facilities brought into service since the end of 2005. - The provisions entry increased 54.3 million euros to 201.5 million euros, including non-recurring provisions intended for future efficiency improvements. 88% of total provisions are non-recurring. Company EBITDA and EBIT were up 15.2% and 17.3%, to 3,890 million euros and 2,655 million euros, respectively • Financial results were -519 million euros, 13.9% more than 2005. The increase is basically explained by a 22.8% increase in financial expenses, the impact of the rate shortfall and the financing of the industry’s CO2 rights during the period, resulting in a greater average debt balance, 2,541 million euros, than in 2005. • Results of companies consolidated using the equity method was up by 34.7 million euros to 69.1 million euros. The greater portion of these results was provided by financial participations, among which the contribution of Gamesa is worth noting, which was partially offset by companies withdrawn from the scope of consolidation, such as Cementos Portland. • Income on non-current assets assets was 181.6 million euros, derived from the sale of real estate assets (142.9 million euros) and of equity interests in companies in the technology sector (38.7 million euros). • Profit before taxes up 21.9% to 2,386 million euros. The effective tax rate is 29.1%, above the 28.3% recorded 2005. The above- mentioned effective rate includes the estimated impact of lower deductions as a result of the reduction in the marginal corporate income tax rate from 35% to 30%. IBERDROLA’s net profit grew by 20.1%, to 1,660 million euros • Net profit was 1,660 million euros, representing a 20.1% increase over 2005 and exceeding the goal set for the end of the 2001-2006 Strategic Plan, established at 1,600 million euros. Table 11 shows the contributions to consolidated net income by business line. TABLE 11 Contribution to consolidated net income by business line (E million) Business line Domestic energy bus. International business Non-energy business Total 2006 956.3 321.4 382.6 1,660.3 2005 883.9 192.5 305.6 1,382.0 % change 8.2 66.9 25.1 20.1 As regards the IBERDROLA Group’s balance sheet as of the end of fiscal year 2006, the following deserve mention: • IBERDROLA’s balance sheet reflected total assets of 33,061 million euros. Worth noting is its continued financial strength despite the investments made in the period (2,899 million euros). 63 TABLE 13 IBERDROLA’s investments during the year totaled 2,899 million euros, 64% of which were made in Spain Financial leverage in 2006 Shareholders’ equity Gross debt Cash (including Temporary Financial Investments) Capitalized derivatives Assets for sale Adjustment CNE settlements Adjusted net debt Leverage* • Fixed assets: investments during fiscal year 2006 totaled 2,899 million euros. The breakdown of investments is shown in table 12. TABLE 12 Investments Spain Generation Renewable energy Distribution Other Mexico Generation Distribution South America Generation Distribution Other international TOTAL 2006 1,853 449 452 548 404 178 162 16 133 8 125 735 2,899 (e millions) % 63.9% 6.1% 705 98 132 299 13,119 55.4% (e million) 2005 9,415 13,111 809 90 0 0 12,211 56.5% (*) Without the effect of the rate shortfall, adjusted leverage stood at 54.3% as of December 2006, compared to 53.6% as of December 2005. • Net working capital was 1,393 million euros, 1,313 million more than the 80 million posted as of the end of fiscal year 2005. This is primarily due to an increase in current assets affected by an increase in inventories and receivables, and a reduction in current liabilities due to changes in provisions and accounts payable. 4.6% • Funds from operations as of December 2006 stood at 2,645 million euros, up 13% over the prior year. 25.3% 100% • Share capital as of December 31, 2006 was comprised of 901,549,181 bearer shares with a par value of 3 euros each. An interim dividend of 0.45 euro per share, to be charged to fiscal year 2006, was paid on January 2, 2007. • Adjusted net financial debt as of the end of the fiscal year totaled 13,119 million euros (see table, 13) and financial leverage stood at 55.4%. Taking into account the financing of the rate shortfall, which as of December 2006 amounted, in the case of IBERDROLA, to 572 million euros, adjusted net financial debt would be 12,547 million euros and adjusted leverage would stand at 54.3%. Of particularly relevance is the decrease in the Company’s financial cost, which at December 2006 stood at 4.41%, 14 basis points lower than at the end of 2005, despite rising interest rates. 64 2006 10,567 14,353 In the last quarterly review conducted by Moody’s, the Company’s liquidity maintained its “Excellent” rating awarded in June 2005. ECONOMIC/FINANCIAL INFORMATION AND THE STOCK MARKET TABLE 14 Consolidated Income Statement* (e million) NETSALES Procurement Emission allowances GROSS MARGIN EMISSION ALLOWANCES NET OPERATING EXPENSES Net personnel expenses Personnel Work on fixed assets Net External Services External services Other operating revenue TAXES EBITDA Amortization, depreciation and provisions EBIT TOTAL FINANCIAL REVENUES Financial revenues Positive exchange rate differences Capitalized financial expenses TOTAL FINANCIAL EXPENSES Financial debt expense Negative exchange rate differences Pension funds Change in provisions for short-term financial investments Other financial expenses Results from companies consolidated carried by the equity method Results from non-current assets PROFIT BEFORE TAXES Corporate income tax Minority interests NET PROFIT (*) 2006 11,017.4 (4,966.4) (250.7) 5,800.3 30.6 (1,804.9) (1,000.6) (1,173.7) 173.1 (804.3) (1,008.9) 204.6 (136.3) 3,889.7 (1,235.2) 2,654.5 368.3 267.6 15.0 85.7 (887.3) (655.7) (24.1) (31.2) (2.7) (173.6) 69.1 181.6 2,386.2 (695.3) (30.6) 1,660.3 2005 11,738.3 (6,623.1) (168.5) 4,946.7 134.4 (1,480.8) (805.6) (979.8) 174.2 (675.2) (862.9) 187.7 (222.7) 3,377.6 (1,115.4) 2,262.2 266.7 169.8 36.7 60.2 (722.3) (580.4) (13.7) (24.8) (12.5) (90.9) 34.4 116.8 1,957.8 (553.3) (22.5) 1,382.0 % change (6.1) (25.0) 48.8 17.3 (77.2) 21.9 24.2 19.8 (0.6) 19.1 16.9 9.0 (38.8) 15.2 10.7 17.3 38.1 57.6 (59.1) 42.4 22.8 13.0 75.9 25.8 N/A 91.0 100.9 55.5 21.9 25.7 36.0 20.1 Some items have been grouped to facilitate a summary of the information contained in these statements. In addition, the income statement is presented analytically. Detailed information is given in 2006 Legal Information, and Supplemental Information (pages 192 through 196) includes information on the last five fiscal years. 65 TABLE 15 Balance Sheet* (e million) FIXED ASSETS Tangible fixed assets Intangible fixed assets Long-term financial investments DEFERRED TAXES NON-CURRENT RECEIVABLES CURRENT ASSETS Nuclear fuel Inventories Debtors and other accounts receivable Tax credits Short-term financial investments Prepaid expenses Cash and cash equivalents TOTAL ASSETS SHAREHOLDERS’ EQUITY Capital stock Reserves and other Profit and los Interim dividends Minority shareholders LONG-TERM PROVISIONS DEFERRED INCOME FINANCIAL DEBT OTHER LONG-TERM DEBT OTHER SHORT-TERM DEBT RECEIVABLES FROM GROUP & AFFILIATES TOTAL LIABILITIES 2006 25,190 21,566 900 2,724 1,222 833 5,816 238 1,192 2,791 602 289 704 33,061 2006 10,567 2,705 6,459 1,660 (406) 149 1,836 818 14,352 847 4,423 218 33,061 2005 22,972 20,493 849 1,630 1,356 1,469 4,682 212 848 2,325 420 643 26 208 30,479 % change 2,218 1,073 51 1,094 (134) (636) 1,134 26 344 466 182 (354) (26) 496 2,582 2005 9,415 2,705 5,512 1,382 (331) 147 1,379 676 13,111 958 4,602 338 30,479 (e million) % change 1,152 947 278 (75) 2 457 142 1,241 (111) (179) (120) 2,582 (*) Some items have been grouped to facilitate a summary of the information contained in these statements. In addition, the income statement is presented analytically. Detailed information is given in 2006 Legal Information, and Supplemental Information (pages 192 through 196) includes information on the last five fiscal years. 66 ECONOMIC/FINANCIAL INFORMATION AND THE STOCK MARKET TABLE 16 Results by business line. FY 2006* (e million) Domestic Energy Net Sales 7,083.2 Procurement (2,651.6) Emission allowances (250.7) GROSS MARGIN 4,180.9 EMISSION ALLOWANCES 30.6 NET OPERATING EXPENSES (1,339.8) Net Personnel Expenses (796.6) Personnel (906.0) Work on fixed assets 109.4 Net external services (543.2) External services (689.0) Other operating revenues 145.8 TAXES (116.8) EBITDA 2,754.9 Amortization, depreciation & provisions (1,011.2) EBIT 1,743.7 Financial result (395.3) Results from companies consolidated using the equity method 0.6 Results from non-current assets 104.1 PROFIT BEFORE TAXES 1,453.1 Corporate income tax & minority interests (496.8) NET PROFIT 956.3 International Business 2,298.6 (1,369.2) 929.4 (212.3) (77.8) (94.0) 16.2 (134.5) (171.1) 36.6 (7.5) 709.6 (149.1) 560.5 (114.1) 2.4 (1.8) 447.0 (125.6) 321.4 NonEnergy 1,635.6 (945.5) 690.1 (253.1) (126.4) (173.8) 47.4 (126.7) (148.8) 22.1 (12.0) 425.0 (74.9) 350.1 (9.5) 66.2 79.3 486.1 (103.6) 382.5 International Business 2,031.1 (1,288.4) 742.7 (182.9) (71.0) (85.1) 14.1 (111.9) (143.9) 32.0 (4.0) 555.8 (184.4) 371.4 (99.8) 1.1 (16.0) 256.7 (64.2) 192.5 (million e) NonEnergy 1,375.0 (731.0) 644.0 (231.2) (121.1) (173.8) 52.7 (110.1) (128.5) 18.4 (9.1) 403.7 (74.5) 329.2 (4.6) 39.8 79.5 443.9 (138.2) 305.7 Results by business line. FY 2005* Net Sales Procurement Emission allowances GROSS MARGIN EMISSION ALLOWANCES NET OPERATING EXPENSE Net Personnel Expense Personnel Work on fixed assets Net external services External services Other operating income TAXES EBITDA Amortization, depreciation & provisions EBIT Financial results Companies consolidated using the equity method Results from non-current assets PROFIT BEFORE TAXES Corporate income tax & minority interests NET PROFIT Domestic Energy 8,332.1 (4,603.6) (168.5) 3,560.0 134.4 (1,066.7) (613.4) (720.9) 107.5 (453.3) (590.6) 137.3 (209.7) 2,418.0 (856.5) 1,561.5 (351.1) (6.4) 53.2 1,257.2 (373.3) 883.9 (*) Some iitems have been grouped to facilitate a summary of the information contained in these statements. In addition, the income statement is presented analytically. Detailed information is given in 2006 Legal Information, and Supplemental Information (pages 192 through 196) includes information on the last five fiscal years. 67 THE SECURITIES MARKET Stock market performance CHART 14 For the fourth straight year, the leading international stock markets have exhibited an upward trend, with an average overall rise of 20% in 2006, owing primarily to ample liquidity, an economic environment of global growth, the large number of corporate transactions and an exceptional situation of corporate profits and strength which have boosted investor interest in the equities markets. Within this context, the Spanish stock market ended a brilliant fiscal year, in which the market broke all records. The Ibex-35 rose 31.8% over the last twelve months, exceeding the accumulated gains of the leading European indices (see chart 14). The primary factors that helped make 2006 one of the best stock market years ever were: the strong increase in domestic corporate activity, both in profits and in corporate transactions. IBERDROLA shares rose 43.4% in 2006 and 148% since the inception of the Strategic Plan The Ibex-35 in 2006 (Compared with the leading European stock exchange indices) (%) 31.8% 22.0% 17.5% 15.1% 10.7% Ibex-35 DAX CAC-40 Euro-Stoxx 50 FTSE-100 IBERDROLA on the Stock Exchange IBERDROLA shares rose 43.4% in 2006 as against the 31.8% rise of the Ibex-35 and the15.1% gain of the Euro-Stoxx 50. Since the commencement of the Strategic Plan, the Company’s securities have outperformed those of other European electricity companies, with a 148% increase, compared with 55% of the Ibex-35 and the Euro-Stoxx Utilities, respectively, and the 14% drop of the Euro-Stoxx 50 (see chart 15). CHART 15 IBERDROLA performance compared with Ibex-35, Euro-Stoxx Utilities and Euro-Stoxx 50 (%) (Base 100: 12-30-2000) 300 +148% 280 260 240 220 200 180 Euro-Stoxx Utilities: +55% 160 Ibex 35: +55% 140 120 100 Euro-Stoxx 50: -14% 80 60 40 dec-00 68 jun-01 nov-01 march-02 jul-02 nov-02 febr-03 jun-03 oct-03 febr-04 may-04 sept-04 jan-05 may-05 aug-05 dec-05 june-06 dec-06 ECONOMIC/FINANCIAL INFORMATION AND THE STOCK MARKET TSR climbed to 47.3% in 2006, with an accumulated increase of 179% since the commencement of the Strategic Plan Total shareholder return (TSR), which includes dividends paid, climbed to 47.3% in 2006, close to 12 percentage points more than the Ibex-35. Furthermore, the Company’s TSR has already grown by 179% since the inception of the Strategic Plan, compared to gains of 70% and 76% for the Ibex-35 and the Euro-Stoxx Utilities, respectively, and the 2% drop in the Euro-Stoxx 50 (see chart 16). The Company achieved its highest listing price ever in 2006, reaching 38.67 euros per share, and its stock market capitalization was 29,859 million euros as of yearend (up 43.4%). Average per-share change during the year was 29.42 euros. As in prior years, IBERDROLA shares have been among the most widely traded issues on the Spanish market, with an average daily trading volume of 7.7 million shares, which implies an annual capital stock turnover of 216% (see table 17). IBERDROLA shares were suspended from trading on November 28, 2006 as a result of the agreement filed for the amicable combination of the Company with ScottishPower. CHART 16 Total shareholder return since the commencement of the Strategic Plan (%) 179% 76% IBERDROLA Euro-Stoxx Utilities 70% Ibex-35 -2% Euro-Stoxx-50 TABLE 17 IBERDROLA stock market data Shares admitted to trading (no. of shares) Stock market capitalization (E million) Share price (E) High Low Average Fiscal year end (E) Earnings per share (E) Dividend yield (%) Total shareholder return (%) P/E ratio (multiple) Total traded volume (shares) Average daily volume (shares) Total amount traded (E million) Average daily amount traded (E million) Capital stock turnover as of fiscal year end (%) 2006 901,549,181 29,859 2005 901,549,181 20,817 2004 901,549,181 16,859 38.67 23.79 22.34 18.26 29.42 20.97 33.12 23.09 1.84 1.53 3.8 4.1 47.3 27.6 18.0 15.1 1,944,858,507 1,748,112,152 7,656,923 6,828,563 57,222.65 36,134.33 225.29 141.15 215.7 193.9 18.83 15.15 16.88 18.7 1.33 4.3 23.6 14.1 1,598,636,527 6,369,069 26,975.71 107.47 177.3 2003 901,549,181 14,127 2002 901,549,181 12,036 15.98 15.64 12.86 11.41 14.76 13.74 15.67 13.35 1.18 1.07 4.6 4.0 22.0 -4.7 13.3 12.5 1,658,847,723 1,227,726,954 6,635,390 4,910,908 24,478.64 16,872.47 97.91 67.49 184.0 136.2 69 Shareholder compensation The profits achieved by IBERDROLA in fiscal year 2006 allowed the Board of Directors to propose to the shareholders acting at the General Shareholders’ Meeting the distribution of a dividend in the amount of 1.043 euros per share which, added to an attendance premium of 0.02 euro per share, entails total compensation of 1.063 euros per share. This represents a 20.1% increase over 2005 (see table 18). The Company’s dividend yield was 3.8% of the listing price at the end of fiscal year 2005, among the highest for Spanish listed companies. Furthermore, IBERDROLA’s earnings per share stood at 1.84% euros, 20% more than in 2005. The proposed dividend amounts to 1.063 euros per share (including an attendance premium of 0.02 euro per share), 20.1% more than in 2005 IBERDROLA paid a 0.45 per share interim dividend in January 2007, with an additional amount of 0.593 euros per share still to be paid -following approval by the shareholders at the General Shareholders’ Meeting, according to the proposed allocation of income- as a supplemental dividend in July 2007. The pay-out ratio (the percentage of profits allocated to dividend payments) stood at 56.6%, a level similar to that of prior years. Stock Exchange Building (Madrid) As of year-end, the P/E ratio, the ratio between market price and earnings, was 18 (see table 17) reflecting the upside potential of IBERDROLA’s shares based on the performance of its business and its profits. TABLE 18 Gross and net dividend performance Total dividend (*) (**) (millions) (E) Interim (January) Supplemental (July) Dividend per share (***) (E) Interim (January) Supplemental (July) % over par Pay-out (%) 2006 940.32 405.66 534.66 1.063 0.4500 0.5930 34.8 56.6 2005 797.87 330.83 467.04 0.8850 0.3670 0.5180 29.5 57.7 2004 692.39 293.83 398.56 0.7680 0.3260 0.4420 25.6 57.2 2003 605.75 257.32 348.43 0.6719 0.2860 0.3859 22.4 57.1 2002 549.95 234.08 315.87 0.6100 0.2600 0.3500 20.3 57.1 (*) Pending approval of Proposed Allocation of Income at the General Shareholders’ Meetings. (**) The total amount will be increased by an amount sufficient for the shares derived from the increase in capital stock carried out as a result of the ScottishPower transaction to receive the supplemental dividend. (***) Includes a 0.02 euro-premium for attending the General Shareholders’ Meeting. 70 ECONOMIC/FINANCIAL INFORMATION AND THE STOCK MARKET Dividend Reinvestment Plan (DRP) In 2006 IBERDROLA launched a Dividend Reinvestment Plan, whereby it offers its shareholders (except for United States residents) the possibility of reinvesting dividends in Company shares and increasing their interest therein. This initiative constitutes an attractive savings plan for IBERDROLA’s shareholders, given the strength of the business, the low volatility in share value and the high dividend yield it offers. The Dividend Reinvestment Plan was put in place on the occasion of the payment of the supplemental dividend for fiscal year 2005 (on July 3, 2006) and continued on occasion of payment of the interim dividend for fiscal year 2006 paid on January 2, 2007. IBERDROLA has launched a Dividend Reinvestment Plan, which has attracted more than 22,000 shareholders of the Company At each of the dividend payments, over 22,000 shareholders took advantage of the Plan. The price of the shares delivered upon payment of each dividend under the Plan was 25.77 euros and 32.67 euros, respectively, according to the exchange ratio certified by the Bilbao Stock Exchange. 71 Strength As a result of an investment effort without precedent in the Spanish electricity industry, we are one of the companies with the most growth in Spain over the last five years. IBERDROLA has successfully developed a Strategic Plan that has enabled us to practically double the IBERDROLA Group’s installed capacity, reaching 30,400 MW (26,000 MW in Spain). This increase has been possible owing to the entry into operation of electric power plants that use the cleanest and most efficient technologies available today: gas combined cycle plants (5,600 MW already under management) and renewable energy plants, primarily wind farms. As a result, we have also managed to almost double our electric power production, which has grown to more than 95,000 million kWh (71,500 million kWh in Spain), thus contributing decisively to guaranteeing the supply of energy. In addition, we have become the second-largest gas supplier in Spain, gaining a 15% share of total demand in the deregulated gas market in 2006. We have thus demonstrated that the best Company is the one that is most deeply committed to the development of its country. THE DEREGULATED BUSINESS Generation Supply Gas THE DEREGULATED BUSINESS In 2006, IBERDROLA’s deregulated business in Spain (which includes the generation and supply of electricity and gas) posted gross operating profits (EBITDA) of 2,043 million euros (up 61%) and consolidated earnings of 948 million euros after taxes, which entails a 57% contribution to the Group’s net profits. The value of total assets in this business comes to 9,664 million euros. The deregulated business contributed 57% to the IBERDROLA Group’s results Generation Production equipment and operation of the system IBERDROLA’s investments in generation (449 million euros) in 2006 have made it possible to enhance the balance and diversification of the Company’s production structure. IBERDROLA increased its installed capacity under the ordinary system by more than 820 MW, reaching 21,128 MW, which represents a 4% rise as compared to fiscal year 2005. This increase is due to the entry into service of the combined cycle plant at Escombreras, with a capacity of 800 MW, and to the expansion of capacity at several generation plants. Thanks to the greater contribution provided by clean technologies, IBERDROLA’s gross production under the ordinary system came to 61,008 million kWh in 2006, up 6.9% over the previous year. This figure accounts for 27.7% of all electricity generated under the ordinary regime in the Spanish mainland system. Energy demand stood at 56,510 million kWh, 8.8% more than in 2005 (see table 19). IBERDROLA’s nine combined cycle plants in Spain produced more than 15,000 million kWh, 7.4% more than in 2005 The nine gas combined cycle plants generated 15,172 million kWh (up 7.4%) and the production from hydroelectric power plants rose to 11,971 million kWh (up 54%). TABLE 19 IBERDROLA’s energy balance under the ordinary system (Million kWh) Gross production Hydroelectric Combined cycle plants Nuclear Fuel oil Coal Net production Power used in pumping Energy demand 2006 61,008 11,971 15,172 26,354 2,081 5,430 58,815 2,305 56,510 2005 57,092 7,731 14,124 24,247 3,596 7,394 54,924 2,974 51,950 2006/2005 (%) +6.9 +54.9 +7.4 +8.7 -42.1 -26.6 +7.1 -22.5 +8.8 % of mainland Spain 27.7 48.3 23.9 43.8 35.6 8.2 27.8 42.0 27.4 73 These figures are in stark contrast with the significant reduction in the joint contribution of coal-fired plants (5,430 million kWh) and fuel-oil plants (2,081 million kWh), whose production decreased to 26.6% and 42.1%, respectively. On the other hand, the Company’s hydroelectric facilities turned in an excellent performance, with 80% availability during the fiscal year. At year-end, the cogeneration plants in which the Company has an interest generated 3,499 million kWh, of which 2,584 million kWh are attributable to it (up 23.1% over 2005). IBERDROLA in the wholesale electricity market The main factors characterizing the operation of the wholesale electricity market in 2006 were demand growth (up 2.5%), low rainfall until September (with a 0.62 cumulative index for IBERDROLA), followed by a strong increase in the last quarter of the year (a 0.99 index), and the entry into service of the new combined cycle plants (the Company already has 4,800 MW in operation, representing a 31% share), which have become the leading technology in the domestic production market. Moreover, the approval of Royal Decree-Law 3/2006 caused a regulatory distortion in the production market that resulted in part of the energy previously supplied in the daily market being channeled to the operation markets managed by the System Operator. Combined cycle plant at Escombreras (Murcia) The Company’s production structure under the ordinary system in 2006 was as follows: 24.9% combined cycle plants; 19.6% hydroelectric plants; 43.2% nuclear plants; 3.4% fuel-oil/gas plants; and 8.9% coal-fired plants. In addition, in 2006 IBERDROLA confirmed its position as one of the largest co-generation companies in Spain, with an attributable operational capacity of 404 MW, corresponding to 29 cogeneration plants in which the Company has an interest and which total a capacity of 549 MW (up 162 MW). During the fiscal year, the Company brought into operation three waste treatment plants: Fonz, with 7.4 MW, and Monzón, with 14.8 MW, in Huesca; and Fudepor, with 14.8 MW, in Murcia. Prices in the wholesale electricity market (an average price of 50.5 euros/MWh in 2006) performed in accordance with the high costs of fuel (record prices for Brent crude oil) and of CO2 emissions, as well as with the increase in hydroelectric production during the last quarter of the year. This performance was similar to that of other European countries, such as France (49.3 euros/MWh) and Germany (50.8 euros/MWh). IBERDROLA’s objective in the wholesale market has been the creation of value through the maximization of the gross margin resulting from the Company’s overall transactions for the purchase and sale of energy. In this context, total production sold by IBERDROLA was 62,999 million kWh, for the amount of 4,162 million euros, at a final average price of 66.07 euros/MWh, which was 5.4% higher than the average market price. The Company secured a 25% share of all energy sold and a 26.4% share of total revenues (see table 20). TABLE 20 IBERDROLA in the Spanish wholesale electricity market in 2006 Markets + Bilateral Supplemental services Guaranteed capacity Total production market 74 Energy million kWh 51,372 11,627 62,999 IBERDROLA/System % 23.3 37.4 25.0 Revenues E millions 2,902 881 379 4,162 IBERDROLA/System % 23.7 37.0 32.7 26.4 THE DEREGULATED BUSINESS In 2006, the energy sold by IBERDROLA in the markets managed by OMEL came to 51,372 million kWh, representing a 23.3% market share. Transactions in supplemental services markets involved the sale of 11,627 million kWh, with fees of 881 million euros, which translated into a 37% share. These figures, which are well above our overall market share, are the result of capitalizing on the characteristics of the Company’s generation facilities as well as on the opportunities offered by real-time markets. With regard to compensation for guaranteed capacity, IBERDROLA collected 379 million euros, or 32.7% of the total brought in by generation plants in mainland Spain, which shows the significant role that the Company’s hydroelectric facilities and combined cycle plants play in guaranteeing supply. With respect to the purchase of energy in the wholesale market for IBERDROLA’s users, the Company bought 85,473 million kWh. Of these purchases, 77,997 million kWh were allocated to users in the regulated market, 6,782 million kWh to eligible users and 694 million kWh to exports. Furthermore, in the new compensation system for facilities under a special regime, which encourages them to resort to the production market, IBERDROLA sold 6,780 million kWh, up 59% over 2005. Energy trading in Europe In 2006, IBERDROLA handled the purchase and sale of energy and by-products in Spain, Portugal, France, Switzerland, Germany, Austria, Belgium, the Netherlands and Italy, for a total of 13,963 million kWh. The Company sold 14,000 million kWh in transactions for the purchase and sale of energy in Europe Yet another year, IBERDROLA’s presence in the French market was essential to maximize the value of its generating assets in Spain. The Company participated in all of EDF’s capacity auctions, acquiring the right to provide up to 22 million kWh in the four auctions organized in 2006. The Company already had 162 million kWh corresponding to auctions that took place in 2005. In addition, it provided electric power options and products for a total amount of 995 million kWh to RTE and GRD, the managers of the French electricity transmission and distribution networks, in order to cover network losses therein. The Company is also negotiating in France the sale of 193 million kWh associated with UK environmental products. In 2006, IBERDROLA continued with its operations in the futures division and its daily operations in Powernext, the French organized market, in which the total volume traded was 147 million kWh and 1,381 million kWh, respectively. Additionally, the Company commenced operations in the Italian market (IPEX), in which it sold 268 million kWh, and continued to be present in the German (EEX) and Dutch (APX) electricity markets, in which the volume traded came to 119 million kWh and 27 million kWh, respectively. Of note is the startup of the Operador del Mercado Ibérico Portugués (OMIP), in which IBERDROLA acquired 1,300 million kWh as a distributor, as well as the Company’s participation in RWE’s virtual capacity auctions, in which it was awarded 77.36 million kWh for 2007. IBERDROLA and the CO2 emissions market The entry into effect of European trading in emission allowances in January 2005 entailed the implementation of a mechanism that is more flexible and efficient from the economic point of view to reduce greenhouse gas emissions. Despite the low emission levels from the Company’s plants (65% of gross production in Spain is CO2 free), the low rainfall during the first nine months of 2006 required IBERDROLA to resort to CO2 emission rights markets in order to cover the deficit between emissions and allocated rights. During the fiscal year, IBERDROLA traded more than 3.3 million emission rights in various daily transactions, both with European companies (through brokers) and in organized markets, such as Powernext Carbon (Paris). In addition, the Company signed agreements for the purchase of 3.5 million credits with the Greenhouse Gas Credit Aggregation Pool (GG-CAP) carbon fund, managed by Natsource, and with the Fondo Español de Carbono, managed by the World Bank. The value of such credits will enable the Company to finance renewable energy projects in developing countries. 75 IBERDROLA traded more than 3.3 million emission rights in various daily transactions and signed agreements with the GG-CAP fund for the purchase of 3.5 million credits These agreements will enable IBERDROLA to comply with the commitments arising from the application of the Kyoto Protocol at a cost significantly below current trading levels in European markets. Supply Electricity and gas supply in Spain The current high energy prices and the co-existence in Spain of a deregulated market and a regulated tariff that does not reflect changes in international costs puts a brake on supply activities. This circumstance is a step backwards in market deregulation, and therefore requires the implementation by IBERDROLA of a supply policy focused on profitability. IBERDROLA’s supply policy focuses on profitability The regulatory provisions approved at the end of 2006 mark the beginning of a transition toward complete deregulation, by means of a gradual passage from the regulated to the deregulated market. However, the speed of this process will vary based on the different user segments, with the residential segment being the last one to join the market. This is why IBERDROLA’s supply policy focuses principally on large consumers, although it is well-positioned for an immediate response in the event that the opening of the residential sector is accelerated. As regards industries and businesses with higher consumption levels, the Company carries out monitoring activities and provides customized service through an agent specializing in both the energy industry and industrial processes and the needs of industrial users. 76 At year-end 2006, IBERDROLA had 480,441 users in the deregulated electricity and gas markets, with electricity sales of 6,518 million kWh and gas sales of 14,529 million kWh. It should be noted that the gas area accounts for more than 28% of the Company’s supply business revenues in Spain, which is due to the fact that this area has become a driving force and gas tariffs, unlike electricity tariffs, reflect supply costs. Activities in the deregulated markets of Portugal and France The deregulation of the Portuguese market is at a stage similar to that in Spain and offers very limited business opportunities. This has led to the formulation of a supply policy that focuses on the profitability of the business and on maintaining customer relationships and providing ongoing advice to customers. In Portugal, IBERDROLA has 222 electricity contracts with industrial users, representing annual consumption of 182 million kWh and a deregulated market share of almost 3% of consumption in such deregulated market. The Company, which was the first Spanish company to export gas to France through a pipeline, continued to serve the wholesale and industrial gas market in 2006, with an annual volume of 100 million kWh. Gas supply In 2006, IBERDROLA supplied 4.3 bcm (billion cubic meters) of gas in Spain, which figure accounts for 15% of total demand in the deregulated natural gas market and confirms the Company’s position as the secondlargest supplier in Spain. In 2006, IBERDROLA confirmed its position as Spain’s second-largest gas company, supplying 15% of total demand in the deregulated gas market In addition, the Company provided 20% of all imported liquefied natural gas (LNG) (3.2 million tons) in 2006, after bringing 101 LNG tanker shipments into Spain, which were unloaded at regasification plants located in Bilbao, Huelva and Sagunto. THE DEREGULATED BUSINESS IBERDROLA received the gas in accordance with the provisions of the long-term supply contracts signed over the last few years. In 2006, Nigeria LNG and Snohvit started to make their deliveries, which added to those by Sonatrach, ENI and GNA and to various purchases made in the international spot market. Along these lines, it should be emphasized that, in anticipation of future needs, the Company has already ensured for itself the overall receipt of 16.2 bcm annually, of which more than 7 bcm will be allocated to domestic supply and almost 9 bcm will go to Mexico and Brazil. In fiscal year 2006, IBERDROLA managed an overall volume of 5.5 bcm of natural gas, taking into account all of its business in international markets, which entails a 20% increase over the volume in 2005, which came to 4.6 bcm. Especially noteworthy among the activities conducted by the Company abroad in 2006 are trading operations and the optimization of its gas supply, with sales of LNG shipments in Europe and Asia, and exports through the gas pipeline interconnection with France (Euskadour, across the Basque Country, and Larrau, across the Pyrenees). LNG tanker LNG River Orashi The gas imported by IBERDROLA during the fiscal year came from six countries: Nigeria (43%), Algeria (28%), Egypt (18%), Trinidad and Tobago (6%), Qatar (4%) and Libya (1%). This diversity of sources provides a safe and flexible mix and complies with current gas regulations, as the main supplier does not provide more than 60% of the total (see chart 17). Finally, it is worth noting that the reliability of IBERDROLA’s gas supply system was once again recognized in 2006 by the Oil Products Strategic Reserves Corporation (Corporación de Reservas Estratégicas de Productos Petrolíferos) (CORES), which certified that the Company has more than the minimum gas buffer stocks to serve its customers in an emergency, as required by applicable law. CHART 17 Sources of IBERDROLA’s gas in 2006 (%) Nigeria: 43% Libya: 1% Qatar: 4% Trinidad and Tobago: 6% Egypt: 18% Algeria: 28% 77 Quality We are a Company that is firmly committed to quality of service. Over the last five years, we have successfully developed the 2001-2006 Strategic Plan, one of the primary aims of which was to guarantee reliable supply to almost 10 million customers in Spain. We have largely exceeded such goal, by bringing the Installed Capacity Equivalent Interrupt Time (ICEIT) to less than two hours, which entails a 21% improvement from the figure at the beginning of the reference period. Along with the efforts made by our professionals to maintain and renovate the distribution infrastructure, this significant progress in the quality we offer is the product of investments which, over the last few years, have allowed for the entry into service of more than 182 substations, almost 15,300 transformer centers and more than 16,400 kilometers of lines. Furthermore, we have confirmed our position as the principal developer of new gas infrastructure in Spain, with an interest in the capital of the regasification plants in Bilbao and Sagunto and the Medgaz gas pipeline. We have thus proved that the best Company is the Company that stands closest to its customers. THE REGULATED BUSINESS Electricity distribution network Gas network Telecommunications network Quality of service Energy supply THE REGULATED BUSINESS In 2006, IBERDROLA’s regulated business (electricity and gas distribution) posted consolidated results of 14.5 million euros after taxes. The decrease in results in this business, which came to approximately 400 million euros, is primarily due to the negative impact of the application of Royal Decree-Law 3/2006. Total distribution assets amounted to 6,997 million euros. Electricity distribution network IBERDROLA’s electricity distribution network runs across 14 autonomous communities and 32 provinces, covering a surface area of 190,000 square kilometers and serving a population of 16.5 million. This network is equipped with more than 18,200 kilometers of high-voltage lines and 200,000 kilometers of medium- and low-voltage lines. There are also 863 transformer substations and 78,468 transformer centers. IBERDROLA has continued to invest in the expansion and improvement of distribution facilities: 3,281 new transformer centers and 3,436 kilometers of new lines Throughout 2006, IBERDROLA continued to invest (548 million euros) in the expansion and improvement of facilities, which made it possible to increase capacity at various transformer levels up to the installation of almost 4,000 additional megavolt-ampere (MVA) on the grid. Also, the Company laid 3,436 kilometers of new lines and installed 3,281 new transformer centers (see table 21). TABLE 21 Distribution facilities placed into service in 2006 Facilities High- and very-high-voltage lines (km) Medium- and low-voltage lines (km) Overhead medium-voltage Underground medium-voltage Overhead low-voltage Underground low-voltage Installed capacity at transformer substations (MVA) Transformer centers (no.) Installed capacity at transformer centers (MVA) Installed reactive capacity (MVAr) Total 111 3,325 284 1,472 553 1,016 1,631 3,281 2,311 266 79 Gas network In 2006, IBERDROLA cemented its position as the leading developer of new gas infrastructure in Spain. The Company has stakes in the regasification plants of Bahía Bizkaia Gas (BBG), in Bilbao, and of SAGGAS, in Sagunto (25% and 30% of share capital, respectively). At the end of the year, it resolved to increase its interest in the MEDGAZ pipeline to a 20% stake. In addition, the Company’s gas distribution network runs across the Autonomous Community of Madrid, the Autonomous Community of Valencia and the Region of Murcia. Telecommunications network IBERDROLA also has an extensive telecommunications network, consisting of more than 11,000 kilometers of fiber optic cables, both proprietary and under management, 304 point-to-point radio beams with different capacities, 330 radio transponders and a large voice and data switch network. IBERDROLA’s ICEIT was below two hours, entailing an availability of 99.98% Regasification plant in Sagunto (Valencia) Energy distributed in Spain At year-end 2006, IBERDROLA had 9.9 million users in Spain (up 2.1%), to which it supplied 99,520 million kWh, 3.3% more than in 2005 (see chart 19). In addition, the Company’s energy supply during this fiscal year earned it a share of almost 40% of the total in mainland Spain. CHART 19 Quality of service Despite adverse weather conditions during the first quarter of the year and other issues caused by networks not belonging to the Company that affected several countries in Europe, IBERDROLA’s ICEIT (Installed Capacity Equivalent Interrupt Time) was less than 2 hours, standing at 1.96 hours/year (see chart 18), in line with the last two fiscal years and 10% better than in 2003. This figure entails a 99.98% availability. CHART 18 Energy distributed in Spain (Million kWh) 99,520 +3.3% 96,295 2005 2006 ICEIT (hours/year) 2.17 1.96 1.87 1.68 Broken down by sectors, especially noteworthy were the industrial and services areas, with increases of 4.2% and 4.5%, respectively (see chart 22). By autonomous community, especially worthy of mention are the Basque Country, the Region of Murcia and the Autonomous Community of Valencia, with 4.2%, 4.0% and 3.6% increases, respectively (see table 23). IBERDROLA supplied 99,520 million kWh to almost 10 million users, up 3.3% over 2005 2003 80 2004 2005 2006 THE REGULATED BUSINESS TABLE 22 Energy distributed in Spain, by sector* (Million kWh) Sector Residential Industry Services Other Household use Total Agric., stock-raising, forestry, hunting, fishing Steel and foundry Cement, limestone and plaster and construction materials Chemical and petrochemical Metal transf. and machinery Food, beverages and tobacco Pulp, paper, cardboard, paperwork Rubber industry, plastic and other non-specified materials Other industries Total Catering Trade and services Administration and other services Other services Total Non-specified Total Total 2006 26,325 26,325 3,184 8,121 4,901 2,398 3,649 4,180 2,006 2,999 9,897 41,337 4,382 14,657 8,518 3,365 30,923 936 936 99,520 2005 26,091 26,091 3,284 7,411 4,606 2,388 3,580 4,011 1,893 2,956 9,487 39,616 4,219 13,927 8,164 3,298 29,608 979 979 96,295 % Growth 0.90 0.90 -3.04 9.59 6.40 0.44 1.93 4.19 6.02 1.46 4.32 4.34 3.88 5.24 4.33 2.03 4.44 -4.42 -4.42 3.35 (*) Including Eléctrica Conquense TABLE 23 Distributed energy, by autonomous community* (Million kWh) Autonomous Community Valencia Madrid Basque Country Castilla y León Murcia Castilla La Mancha Navarra Extremadura Galicia La Rioja Catalonia Cantabria Asturias Aragón Other Total 2006 27,236 19,574 19,322 10,712 7,466 6,063 4,727 2,138 1,961 1,707 295 148 128 1.6 0.9 99,520 2005 26,289 19,023 18,541 10,543 7,179 5,867 4,584 2,067 8,860 1,666 249 141 136 1.7 0.8 96,295 % Growth 3.60 2.90 4.21 1.61 4.00 3.35 3.12 3.44 -77.87 2.50 18.35 4.93 -5.71 -1.31 4.43 3.35 (*) Including Eléctrica Conquense 81 Nature Environmental protection and our pledge to sustainable development have been the solid foundations upon which our strategy has been developed over the last five years, which strategy is in tune with a 100-year-old tradition of focusing on the cleanest technologies for electric power generation. The 2001-2006 Strategic Plan has positioned us as a world leader in the renewable energy area, with wind farms and mini-hydroelectric plants being brought into service in Spain and abroad with a combined capacity of 4,434 MW. But we do not want to stop here, and we are currently developing projects that we believe will enable us to reach a renewable capacity of 7,000 MW by the end of 2009. Along these lines, we have been a pioneer in the Spanish electricity industry in struggling for compliance with the objectives established in the Kyoto Protocol. We have thus demonstrated that the best Company is the one that is most respectful of the environment. THE RENEWABLE ENERGY BUSINESS World leader in renewable energy Renewable energy project portfolio Other renewable energy THE RENEWABLE ENERGY BUSINESS In 2006, the renewable energy business posted gross operating profits (EBITDA) of 557 million euros (up 21.7%) and consolidated results of 308 million euros before taxes and of 191 million euros after taxes and the allocation for minority interests. The contribution of this business area to the results of the IBERDROLA Group was 11.5% and its gross operating assets totaled 4,457 million euros, up 8.1% over fiscal year 2005. CHART 20 Renewable energy installed capacity (MW) +624 MW 4,434 3,810 3,662 3,258 The renewable energy business was one of the Company’s growth drivers in 2006, contributing 11.5% to the results of the IBERDROLA Group A world leader in renewable energy In 2006, IBERDROLA cemented its position as a world leader in renewable energy through the entry into operation of new facilities and through numerous international transactions. 440 332 236 316 2005 Mini-hydroelectric 2006 Wind-power-International Wind-power-Spain At year-end, IBERDROLA’s renewable energy generation facilities came to 3,994 MW, distributed among 13 autonomous communities in Spain and in 7 other countries: Greece, 210 MW; Brazil 49 MW; France, 48 MW; Poland, 41 MW; Germany, 34 MW; Portugal, 32 MW, and the U.S.A., 26 MW, which together provide 440 MW of installed capacity (see map on next page). The investments (864 million euros) in renewable energy made by the Company in 2006 enabled IBERDROLA to expand its installed capacity by 624 MW, reaching a total of 4,434 MW (up 16.4%) by year-end. 4,102 MW of all installed capacity correspond to wind farms and 332 MW to mini-hydroelectric plants (see chart 20). IBERDROLA added 607 MW of wind power during 2006, of which 403 MW were installed in Spain (Andalucia, 102 MW; Castilla y León, 104 MW; Castilla-La Mancha, 142 MW; Galicia, 28 MW; Murcia, 6 MW and La Rioja, 21 MW), and 204 MW abroad (U.S.A, 26 MW; Poland, 41 MW; Brazil, 43 MW; France, 28 MW; Portugal, 14 MW; Germany, 34 MW and Greece, 18 MW). Additionally, the Company brought into service a 17 MW mini-hydroelectric plant at Alarcón (Cuenca). Kisielice wind farm (Poland) 83 World presence of Iberdrola’s Renewable Energy business U.S.A. United Kingdom France 48 MW 26 MW Germany 34 MW Cyprus Portugal 32 MW Mexico Greece Hungary 210 MW Spain 3,994 MW Brazil 49 MW Subsidiaries Poland 41 MW Italy Affiliated company The Company’s renewable energy facilities reached an production of 7,867 million kWh in 2006 (7,329 million kWh wind-powered and 538 million kWh mini-hydroelectric-powered), which represents an 11.5% increase as compared to 2005. By technology, 93.2% corresponds to wind farms and the remaining 6.8% to mini-hydroelectric plants (see chart 21). China Estonia Projects under development Installed capacity IBERDROLA is the world’s leading wind operator, with a project portfolio totaling more than 18,400 MW By installed capacity, 92.4% corresponds to wind farms, and the remaining 7.6% to mini-hydroelectric plants (see chart 22). CHART 21 CHART 22 Production by technology Installed capacity by technology (%) (%) Wind power: 93.2% Wind power: 92.4% Mini-hydro: 6.8% Mini-hydro: 7.6% 84 THE RENEWABLE ENERGY BUSINESS A portfolio of more than 18,400 MW in renewable energy projects At year-end 2006, IBERDROLA had a project portfolio totaling 18,431 MW, with projects in both Spain (5,799 MW) and abroad (12,632 MW). Resource measurements have been taken for more than 11,000 MW of the total amount and more than 3,500 MW are already under construction or have construction rights (see table 24). In 2006, IBERDROLA signed a large number of agreements directed toward the fulfillment of its internationalization objectives. Especially noteworthy is the execution with Gamesa of the largest contract for the supply of wind turbines in the history of the wind power sector, in the amount of more than 2,300 million euros, to be implemented between fiscal years 2007 and 2009. IBERDROLA signed a large number of agreements directed toward the fulfillment of its internationalization objectives in this sector TABLE 24 Project portfolio (including Construction) Scope Under development Domestic Wind power Mini-hydroelectric Other International Wind power Mini-hydroelectric Solar Total Resources validated Connection rights and under construction 5,799 5,151 2,330 4,951 186 661 4,660 186 304 1,917 87 326 12,632 5,891 1,185 12,447 175 10 5,891 - 1,185 - 18,431 11,042 3,515 The United States has become a strategic target for the Company because of its great potential and the system of tax supports for this type of energy. Following the acquisition of the companies Community Energy, MREC Partners and Midwest Renewable Energy Projects, IBERDROLA already has a project portfolio of more than 5,000 MW in this country. Moreover, the Company signed an agreement with Gamesa in 2006 for the acquisition of wind farms in the U.S. between 2007 and 2009, with a combined capacity of 1,000 MW. Other significant transactions completed during this fiscal year were the purchase of two wind farms in the United Kingdom (20.55 MW); the acquisition of the French company Perfect Wind, with a 600 MW project portfolio; and the execution of a framework agreement with the Municipality of Bayannaoer (China) to search for locations to install wind farms totaling up to 1,000 MW. Other renewable energy With regard to other types of renewable energy, IBERDROLA acquired the rights to the biomass plants of As Somozas (La Coruña) and Archidona (Málaga), which facilities add to the plant that the Company plans to build at Corduente (Guadalajara). In addition, the Company’s portfolio includes 13 solar thermoelectric power projects in Spain, totaling 605 MW of capacity. Also planned is the construction of a bioethanol plant at Barcial del Barco (Zamora) and the development of a wave energy project in Cantabria. Mini-hydroelectric plant at Alarcón (Cuenca) 85 Expansion We have already become one of the world’s leading private electricity companies, thanks to a strategy which, while guaranteeing a response to energy needs in Spain at all times, has gradually led us to internationalization. The 2001-2006 Strategic Plan having been completed, our Group conducts its business activities in almost 40 countries and on four continents. Particularly significant is our presence in Latin America, most notably in Mexico, where we have positioned ourselves as the largest private electric power generation company, with close to 5,000 MW in operation or under construction, and in Brazil, where we are the leading energy supplier in the northeastern area, with almost eight million customers. Furthermore, two business areas are now key to this unstoppable expansion process: renewable energy and engineering and construction, with a focus on winning energy projects for external customers and outside of Spain. Also important is the development of the real estate subsidiary, which has already taken its first steps beyond our borders. We have thus demonstrated that the best Company is the one that goes farthest. LATIN AMERICA AND NON-ENERGY BUSINESSES Mexico-Guatemala South America Iberdrola ingeniería Iberdrola inmobiliaria Corporación IBV Thus, gross operating profits (EBITDA) grew 13.5% to 273.4 million euros at year-end 2006. LATIN AMERICA Yet another year, the Latin America business has been one of the IBERDROLA Group’s main platforms for growth, with a presence primarily focused on Mexico, Guatemala and Brazil, but with business activity in Bolivia and Chile as well. The equity value (the interest attributable to the Company) of the 56 companies managed by the Group came to more than 1,800 million euros, their assets totaled 4,824 million euros and revenue amounted to 2,299 million euros. The largest independent generator of electricity in Mexico Following the entry into service in 2006 of the Altamira V combined cycle plant, with 1,121 MW, IBERDROLA now has six combined cycle plants in operation in Mexico (see table 25), with a total capacity of 3,815 MW, and which have generated 20,327 million kWh, 25% more than in the previous fiscal year. This figure accounts for more than 8% of the total energy generated in Mexico. The Latin America business, one of the IBERDROLA Group’s main platforms for growth, contributed 19.4% of net profits The results obtained in this business area in 2006 are the product of the investments made (more than 300 million euros), which contributed 18.2% of the Group’s gross operating profits (EBITDA) and 19.4% of net profits. Mexico-Guatemala The Mexico-Guatemala region contributed the most to the Latin America business revenues (58.5%) in fiscal year 2006, owing to the entry into operation of the Altamira V combined cycle plant (1,121 MW), an increase in production (up 25%), high availability, and efficiency improvements in the generation facilities in operation. Altamira V combined cycle plant (Mexico) TABLE 25 IBERDROLA’s generation projects in Mexico Name Enertek Monterrey Femsa Titán Altamira III & IV La Laguna Altamira V Tamazunchale Type Cogeneration Combined cycle Cogeneration Combined cycle Combined cycle Combined cycle Combined cycle Capacity MW 120 1,000 37 1,036 500 1,121 1,135 % IBERDROLA’s 100 100 100 100 100 100 100 Users Industrial CFE/Industrial Femsa/Titán CFE CFE CFE CFE Location Tamaulipas Nuevo León Nuevo León Tamaulipas Durango Tamaulipas San Luis Potosí Status Operational Operational Operational Operational Operational Operational Construction 87 Moreover, the Company is building another combined cycle plant in Mexico (Tamazunchale, with 1,135 MW), which will commence operation in 2007 and is the largest plant put out to tender in this country so far. The plants in operation or under construction (with a capacity of 5,000 MW) have established IBERDROLA as the largest independent generator of electricity in Mexico, after the state-owned Comisión Federal de Electricidad (CFE). IBERDROLA has solidified its position as the largest independent generator of electricity in Mexico, with plants in operation or under construction totaling 5,000 MW in capacity the Neoenergía group of companies, in which it has a 39% stake. IBERDROLA is the leading electricity supplier in northeastern Brazil, with a 58% share of the regional market and a 7% share of the domestic market In 2006, these supply companies, which have managed to improve the quality of service by 52% since they were privatized, supplied 24,248 million kWh (up 4.2%) to 7.7 million users (up 8.4% and an additional 2.8+ million since the privatization of the companies), which has earned them a 58% share of the regional market and a 7% share of the domestic market. These three companies posted combined sales of 2,141 million euros, 18% over the previous fiscal year. The leading electricity supplier in Guatemala IBERDROLA is the leading electricity supplier in Guatemala and the second-largest transmission company through the companies Eléctrica de Guatemala, S.A. (EEGSA) and Trelec, S.A., in which the Company has a 39% interest. In 2006, it sold 3,826 million kWh to approximately 809,155 users (up 4.2%), which represents a 58% market share. South America In South America, especially worthy of mention is the increase in revenues in Brazil (up 27.8%), mainly as a consequence of growing demand, tariff adjustments and the positive impact of favorable changes in the exchange rate for reference currencies in this country during fiscal year 2006. Additionally, the gross margin in Brazil improved by 31.8% (reaching 592.4 million euros) owing to a greater contribution from the supply businesses, growing demand (up 4.2%), tariff adjustments and revisions totaling an additional 41 million euros, and a greater contribution from the generation business. Thus, gross operating profits (EBITDA) in South America rose 38.5% during this period, standing at 436 million euros. The leading electricity supplier in northeastern Brazil IBERDROLA is the leading electricity supplier in northeastern Brazil owing to its interest in the companies Coelba (Companhia de Electricidade do Estado da Bahía), Celpe (Companhia Energética de Pernambuco) and Cosern (Companhia Energética do Río Grande do Norte) through 88 Termopernambuco combined cycle plant (Brazil) At year-end 2006, IBERDROLA had an attributable operational capacity of 479 MW, corresponding to the Termopernambuco combined cycle plant, with 520 MW (203 MW of which are attributable to the Company), the hydroelectric plant at Itapebí, with 450 MW (175 MW of which are attributable to IBERDROLA) and the mini-hydroelectric power plants at Afluente, with 18 MW (with 8 MW being attributable to the Company). In addition, the Company has six cogeneration plants with a combined operational capacity of 93 MW through Energy Works Brasil, a wholly-owned subsidiary of IBERDROLA. LATIN AMERICA AND NON-ENERGY BUSINESSES The production of these plants in 2006 came to 2,810 million kWh (Termopernambuco, 1,554 million kWh; Itapebí, 696 million kWh; the mini-hydroelectric plants at Afluente, 77 million kWh; and 483 million kWh from the cogeneration plants), which represents a 7.3% increase as compared to 2005. The new investment cycle, which had already commenced in the generation business through Neoenergía with the award of the hydroelectric plants at Baguarí, Nova Aurora and Goiandira (188 MW), continued in 2006 with the award of an additional 389 MW, in respect of which especially worthy of mention are the hydroelectric plants Corumbá III (94 MW), in the State of Goias, and Dardanelos (261 MW), located in the State of Mato Grosso. Bolivia In 2006, the two supply companies belonging to the IBERDROLA Group, Electropaz and Elfeo (in which IBERDROLA has stakes of 57% and 59%, respectively), provided 429,901 users (up 4.6%) with 1,354 million kWh (up 7.8%), which accounts for 37% of the total energy supplied in this country. At year-end, sales for both companies came to 65 million euros. Chile IBERDROLA is present in the Chilean electricity generation sector through its subsidiary Iberoamericana de Energía (Ibener), in which it holds a 95% interest. In 2006, the two hydroelectric plants, Peuchén (75 MW) and Mampil (49 MW), generated 506 million kWh (up 3.7%) and posted sales of 21 million euros (up 17%). In the water sector, the affiliate Empresa de Servicios Sanitarios de los Lagos (Essal), in which IBERDROLA has a 51% stake, provided 31,238 cubic meters of drinking water (up 4.15%) to more than 166,000 users. This company’s sales amounted to 38 million euros (up 12%). IBERDROLA’s presence in Latin America Subsidiaries Electric power generation Mexico: Enertek Monterrey Femsa-Titán Altamira III, IV La Laguna Altamira V Tamazunchale Brazil: Itapebí Afluente Termopernambuco Energy Works Brasil Chile: Peuchén Mampil Mexico Guatemala Electric power supply Brazil: Bolivia: Coelba Cosern Celpe Bolivia Electropaz Elfeo Guatemala: EEGSA Brazil Chile Water supply Chile: Essal 89 ENGINEERING AND NON-ENERGY BUSINESS Iberdrola Ingeniería The engineering business was one of the drivers of IBERDROLA’s international growth in 2006, with 434.6 million euros obtained in contracts outside of Spain. CHART 24 Portfolio of IBERINCO (E millions) 2,589 x3.3 2,221 Iberdrola Ingeniería increased its net sales and net profits by 35% and 22%, respectively This subsidiary of IBERDROLA, which has cemented its position as the largest engineering company in Spain, increased net sales by 35.3%, to 648.8 million euros (see chart 23), and net profits by 22.2%, to 33.2 million euros. The most significant event was the increase in contracting with companies outside of the Group, in the amount of 549.4 million euros, up 54% over the prior fiscal year. CHART 23 Net sales of IBERINCO (E millions)e) 648.8 +35.3% 479.4 2005 2006 In addition, internationalization left its mark on the business portfolio of Iberdrola Ingeniería, which was valued at 2,589 million euros at year-end, which is a tripling of its portfolio. Of this amount, 85.8% came from contracts on the international front, for a total of more than 2,200 million euros (see chart 24). 90 755 490 265 368 2005 2006 Domestic International Iberdrola Ingeniería has cemented its position as Spain’s largest company in its sector, with a project portfolio in excess of 2,500 million euros Activities in the international field Iberdrola Ingeniería’s enhanced focus on international growth is reflected in the activities it carried out in 2006, with projects under development in more than 25 countries. The Company already has subsidiaries in Mexico, Brazil, Venezuela, the United States, the United Kingdom, Germany, Latvia, Poland, Russia, Slovakia, Bulgaria, Greece, Qatar, Kenya, Tunisia and India (see map). Among the principal international contracts signed in 2006, especially noteworthy is the award of contracts for the construction of the largest combined cycle plant in the Middle East, in the city of Mesaieed (Qatar), for more than 1,630 million dollars, and of a combined cycle plant in Syria (760 MW), valued at 430 million euros. Furthermore, it signed a contract for the construction of an open-cycle plant in Fujairah (United Arab Emirates), for 144 million dollars. Other significant contracts signed in 2006 include the contracts awarded by Mexico’s Comisión Federal de Electricidad (CFE) for strengthening of the electricity infrastructure in the State of Tamaulipas, for 63.6 million dollars, and in the states of Chihuahua and Sonora, for 78.6 million dollars. LATIN AMERICA AND NON-ENERGY BUSINESSES In addition, the Mexican investment company Electricidad del Istmo awarded Iberdrola Ingeniería the construction of a hydroelectric plant in the state of Oaxaca, for 13.9 million dollars. In the area of nuclear generation, Iberdrola Ingeniería was awarded significant projects in Slovakia, for an amount nearing 11 million euros, and in Brazil (4 million euros for the provision of technical assistance to the nuclear station at Angra), in addition to other projects in Ukraine, Taiwan and China. Also noteworthy is a contract for strengthening of the electricity infrastructure in the Venezuelan state of Falcón, for almost 80 million dollars; a project for the reinforcement of electricity facilities at San Gerónimo (Venezuela), for 21 million euros; the modernization of the control system at the principal hydroelectric plants in Kenya, for an estimated 5.5 million euros; the modernization of the electricity supply grid in the region of Constantine in Algeria, and the construction of transmission lines in Bulgaria, for 16 million euros. During this fiscal year, the Company continued working on a project for the modernization of the electricity supply grid in six regions in Tunisia; on a combined cycle plant in Riga (Latvia), with 420 MW, and on a Mexican combined cycle plant at Tamazunchale (1,135 MW), bringing into commercial operation the Altamira V combined cycle plant (1,121 MW), also in Mexico. Wind farm at Morón de Almazán (Soria) Worldwide presence of Iberdrola Ingeniería Poland Finland Russia Slovakia Latvia Sweden Germany Kazakhstan United Kingdom France Spain Greece Italy U.S.A. Algeria Armenia Ukraine Bulgaria United Arab Emirates Albania Tunisia Mexico India Taiwan Qatar Kenya Venezuela Brazil Principal place of business Subsidiaries Projects under development 91 Also worthy of note are the contracts secured in new countries, like Italy, where technical assistance will be provided for the service of radiological protection and description of waste of the European research center JRC-Ispra, for 6 million euros, and France, where it started to work with EdF on engineering and supply projects for the new nuclear station at Flamanville. Among the projects developed in 2006, most notable was the work at the nuclear stations at Cofrentes, Almaraz and Trillo, the engineering work for mechanical and electrical equipment for the ITER experimental reactor at Cadarache (France); the inspection and repair works at the Angra plant in Brazil, and the project for the decommissioning of the Bohunice unit 1 (Slovakia). Iberdrola Inmobiliaria Iberdrola Inmobiliaria, which has established itself as one of the leading real estate companies in Spain, posted net profits of 110.29 million euros in 2006 (see chart 25), which represents a 15.4% increase over 2005. Iberdrola Inmobiliaria’s net profits increased 15.4% in 2006, reaching 110.29 million euros CHART 25 Activities in the domestic field The most significant activities carried out by Iberdrola Ingeniería in Spain include commissions to build wind farms totaling approximately 68 MW; to perform the required works for the construction of a photovoltaic plant with a capacity of 11.65 MW in Soria, for more than 74 million euros; to develop the 2 MW solar photovoltaic plants in Cuenca, for 12 million euros; and to carry out phases III, IV and V of the solar photovoltaic project for the headquarters of Telefónica in Madrid, for more than 6 million euros. Net profits of Iberdrola Inmobiliaria (e millions) 110.29 95.58 87.83 2004 2005 2006 At year-end, pre-tax profits came to 152.85 million euros (up 2.7%), while operating income (EBIT) amounted to 132.6 million euros. For its part, IBERDROLA’s real estate subsidiary posted sales of 365.42 million euros. Iberdrola Inmobiliaria had assets valued at 2,751 million euros (valuation performed by CBRE) and equity of 696 million euros at the end of the fiscal year. In addition, average pre-tax returns on equity came to 23.9%. Photovoltaic plant at Almendricos (Murcia) In the generation area, it finished work at the Escombreras combined cycle plant (800 MW) and started work at the Castellón 4 plant (800 MW) as well as a thermo-solar cycle plant in Puertollano for 153 million euros. With regard to transmission and distribution, IBERDROLA’s subsidiary placed into service 36 new substations and more than 4,500 MVA of transformer capacity, thus completing expansion or renovation activities at more than 80 facilities. 92 The company’s investments in real estate totaled 342 million euros, while approved investments pending implementation amounted to 410.75 million euros in 2006. This subsidiary, which focuses on sustainable development through the development of bioclimatic and ecological housing units equipped with the most innovative techniques and materials for environmental conservation, ended the fiscal year with 16 residential developments under construction (1,292 housing units) and 24 residential developments under management (1,438 housing units). LATIN AMERICA AND NON-ENERGY BUSINESSES Corporación IBV Corporación IBV, a venture in which IBERDROLA and BBVA each hold a 50% stake, posted net after-tax profits of 518.4 million euros in 2006, in accordance with international accounting standards. In 2006, Corporación IBV posted more than a twofold increase in net profits, reaching 518.4 million euros Aqua Multiespacio Center (Valencia) This amount represents more than a twofold increase over the results obtained in 2005, without considering in 2006 the effect of the sale of Gamesa’s 11% to the Company in the amount of 445 million euros, which generated gains of approximately 342 million euros. During the past fiscal year, Iberdrola Inmobiliaria delivered 12 residential developments, for a total of 506 housing units. Additionally, it ended the year with an above-grade surface area of 2,148,313 square meters for residential and retirement developments, without including committed transactions. In 2006, the Company had an asset portfolio of 417,189 square meters of buildable surface area under development, which earned it lease-related income in the net amount of 41.35 million euros. 93 A Company that is responsible IBERDROLA inseparably links its activities as a leading energy company to economic and environmental sustainability and the advancement of the society of which it is a part. This principle leads us to make a firm commitment to the best corporate governance practices, causing us to focus on the balanced and consistent satisfaction of the demands of the various groups with which the Company is related, seeking to give them the greatest possible value. To achieve these goals, IBERDROLA establishes channels for permanent dialogue with all groups with which it is related in order to determine their expectations, assess the level of satisfaction with the Company’s actions and make any needed improvements in the management of the Company. This is because we firmly believe that the best Company is also the one whose responsible conduct leads it to become deeply involved with the advancement and well-being of the society it serves. 95 Commitment to sustainable development IBERDROLA is ever more committed to Sustainable Development, putting in practice a strategy that makes the provision of the high-quality energy service essential for socio-economic development and better societal quality of life compatible with the legitimate corporate goals of growth and profitability, while minimizing the environmental impact of its activities. These principles are reflected in IBERDROLA’s Vision and Values, are an essential part of our corporate culture and are integrated into the Company’s day-to-day management in all areas of its activities. Our decisive wager on sustainability, which has merited many significant awards, is a differentiating and value-creating element for IBERDROLA, as well as a powerful incentive to continue to improve our responsible behavior. VISION AND VALUES Foundations for responsible corporate ethics IBERDROLA’s activities and their impact on society FOUNDATIONS FOR RESPONSIBLE CORPORATE ETHICS IIBERDROLA works o be an energy Company that makes its commitment to ethics and its respect for the environment the foundation for sense of belonging and for confidence on the part of all of the people and interest groups to which it is related. The IBERDROLA Group’s subsidiaries in Latin America also have Codes of Conduct in place that apply to all employees. - In Brazil, the IBERDROLA Group’s subsidiaries have codes of ethics which were updated and aligned in 2006, implementing a consistent “Code of Ethics” in keeping with IBERDROLA’s “Code of Professional Conduct” at all such companies. - Subsidiaries in Bolivia implemented a Code of Conduct in Bolivia in 2006. - In Mexico, the same Code of Conduct established for companies in Spain applies. - In Guatemala, the subsidiary EEGSA has a Code of Conduct that was agreed on with the Workers’ Union in 2000. In 2006, EEGSA and TRELEC implemented a “Code of Ethics” in line with IBERDROLA’s Code of Conduct. - In Chile, the subsidiary IBENER has Internal Order, Health and Safety Regulations that set forth the rules of ethical conduct for its employees, and ESSAL reflects the these guidelines in its Business Plan. This is reflected in IBERDROLA’s Vision Statement: “We want to be the Company of preference due to our commitment to the creation of value, the quality of people’s lives and care for the environment”. This vision is founded on five values: • Corporate ethics and responsibility • Economic results • Respect for the environment • Trust • A sense of belonging, which may be viewed on the Company’s website: http://www.iberdrola.es/wcorp/corporativa/iberdrola Faithful to such objectives, IBERDROLA promotes behavior within its corporate Group based on: • The Code of Professional Conduct, approved in 2002. • The Ten Guidelines for Responsible Behavior, made public in 2005. These basic rules, which are also available on the Company’s website (http://www.iberdrola.es/wcorp/corporativa/iberdrola), apply to IBERDROLA’s entire workforce in any geographical location in which they carry out their activities, and the Company applies them at all wholly-owned companies of the group. This ethical foundation governing activities and conduct are also reflected in the various external initiatives to which IBERDROLA has subscribed to and to which it has given support in Spain, the most important of which in recent years were the following: 2000: Inclusion in the Dow Jones Sustainability Index. 2001: Inclusion in the European Stock Exchange DJSI STOXX. 2002: Adherence to the UN Global Compact. 97 2002: Participation as a founding member in the Sustainability Excellence Club. 2003: Inclusion in the Corporate Reputation Forum. 2003: EURELECTRIC environmental guidelines. 2004: Founding member of the Spanish Global Compact Association. TABLE 26 Scheme of the relationship between IBERDROLA and the interest groups with which it is related Channels for dialogue and communication Internal and external analysis Items that are to interest groups Progress on economic, environmental and social aspects IBERDROLA also promotes the adherence of its subsidiaries to this type of initiative. Thus, Electropaz (Bolivia) formalized its adherence to the Global Compact, which will also be subscribed by other subsidiaries in Latin America in the future. IBERDROLA and the interest groups to which it is related IBERDROLA’s strategic approach places particular importance on the Company’s relationship with the collectives (interest groups) affected by its activities, in the two aspects involved in this relationship: from a reputational point of view, to manage such group’s perception of the company, and from viewpoint of social responsibility, responding to their needs and expectations. The number of interest groups in a corporate group such as IBERDROLA is high. For practical purposes, in order to report on them in a summarized manner, they have been analyzed from the perspective of their relevance to the Company’s activities, and have been grouped under eight headings: - Human resources - Shareholders and the financial community - Regulatory authorities - Customers - Suppliers - The Media - Society - Environment During fiscal year 2006, the relationship with these interest groups was put into practice using the scheme of table 26, which identifies four steps: 98 1. IBERDROLA has developed a set of channels for dialogue and communication with its interest groups, through which it can: • Communicate its objectives, the actions it has taken and the achievements it has made in the three basic dimensions of sustainable development: economic, environmental and social. • Receive opinions and requests from interested parties. 2. Supplementing the above-mentioned channels for dialogue, during the fiscal year IBERDROLA has used various elements of internal analysis and has consulted external sources to identify the needs and expectations of these interest groups. 3. As a result of such analyses, IBERDROLA has identified the relevant or ‘material’ items for these groups. 4. Execution of the stages described above allows the Company to focus its activities on the needs detected, to set targets and to achieve progress in developing this relationship. Tables 27, 28, 29 and 30 further develop the contents and results of the four stages described above. More detailed information in connection therewith is provided in the Environmental Information and Social Information sections. VISION AND VALUES TABLE 27 Channels for Communication and Dialogue Interest Group Human resources Channels for communication and dialogue • Studies of the work climate • Annual meetings of the Chairman & CEO with employees • Informational meetings throughout the organization • Committees and subcommittees arising from application of the collective bargaining agreement • Corporate intranet, employee suggestion box, employee club • Establishment/evaluation of goals and Individual Development Plan • Orientation and integration of newly-hired staff • In-house training days • In-house magazines, digital newspapers, notice boards, etc. Shareholders and investors • Various newsletters for shareholders and investors • Free telephone assistance • Corporate website and specific e-mail address • Shareholder and investor satisfaction survey • Direct contacts (Road-shows, conference call, visits to facilities, etc.) Regulatory authorities • Frequent meetings or contacts • Delivery of documents or information • Relations through industry organizations Customers • Commercial offices, stores and service and sales locations • Sales representatives and mobile office • Special telephone numbers for customers and businesses • Virtual office, e-mail and electronic bulletins • Communication and public relations activities: meetings, fairs, visits,.. • Relations with professional associations, consumer associations, … • Satisfaction surveys and studies of the quality of processes Suppliers • Supplier section on the corporate website • Internet portal and supplier service center • Meetings with business forums • Supplier satisfaction surveys • Workshops and delivery of the IBERDROLA award to the Supplier of the year Communications media • Press releases and audiovisual reports • Press conferences • Personalized attention, interviews and meetings • Questionnaires • Corporate website with pressroom Society • Participation in the organizations of civil society • Communication with social organizations and players • Relations with public institutions and agencies • Regional Advisory Councils • Participation in forums, workshops, courses, etc. Environment • Environment e-mail:[email protected], available on IBERDROLA’s external and in-house websites • Surveys, meetings and other contacts with various social groups • Evaluations and ratings by third parties, including analysts of socially responsible investing 99 The following is a description of the various in-house analyses and external sources used during fiscal year 2006. TABLE 28 TABLE 29 In-house analyses and external sources Material items identified by IBERDROLA • Materiality study conducted by KPMG Asesores as part of • Dialogue and communication with interest groups. • Independent verification of publicly-available information. • Communication of management aspects relating to • • • • • • • 100 The following are the material items identified by IBERDROLA in 2006: the preliminary work to verify the 2006 Sustainability report. Recommendations arising from the analyses of the sustainability reports made by the Observatorio de RSC [CSR Observatory]. Daily review of sources of information specializing in these issues, identifying relevant aspects that are of social interest and disseminating them within the Company. Monitoring of the work of various multi-group forums to determine the “materiality” of information. Particularly worthy of mention are: the viewpoints of interested parties and the recommendations stemming from the Report of the Subcommittee created within the Lower House of Congress to strengthen and promote corporate social responsibility of companies, issued in July 2006; the multigroup meetings organized by the Spanish Global Compact association and the multi-group process carried out by Global Reporting Initiative to publish a new edition of the “Guide for the preparation of sustainability reports”. Participation by IBERDROLA in forums and workshops relating to Social Responsibility, with experts from various types of organizations, making it possible to identify the viewpoints of various interest groups and put forward the Company’s points of view. Assessment of the environmental aspect by socially responsible investment analysts (the evaluations of SAM, the Dow Jones Sustainability index analyst, and EIRIS, the FTSE4GOOD analyst, have been taken into account) and by the NGO’s with which IBERDROLA maintains relationships in the environmental sphere (the Spanish Ornithology Society [Sociedad Española de Ornitología] (SEO/BirdLife), Fundación Global Nature, Fundación Tormes, Fundación Naturgintza and Fundación Hogar del Empleado). Analysis of trends in the approach to and breakdown of environmental information by other leading companies, with a detailed review of the environmental information of six multi-national companies recognized for their environmental management and information. Monitoring of changes in the environment and principal challenges and opportunities for the activities conducted by the Company. corporate governance, human rights, labor matters, suppliers, social action and environmental impact. • In the labor area, approaches that are respectful of human rights, freedom of association and the improvement of health and safety at work. • In the economic sphere, ethical integrity and transparency. • In the environmental field, strategies relating to the future of energy sources, eco-efficiency, emissions causing a greenhouse effect, waste and biodiversity. IBERDROLA’s main progress in 2006 was: With people, with shareholders, with customers and suppliers, with society and with the environment, table 30. VISION AND VALUES TABLE 30 Main progress in 2006 Strengthening our commitments To people Progress • • • • • • • • • To shareholders To customers and suppliers • • • • • • • • • • • • • • • To society • • • • • • • • • • To the environment • • • • • • • • • New hirings: 988 persons (up 14%), of whom 25.4% were women. Quality of Employment: 99.61% of positions are full-time and 91.55% of contracts are permanent. More training hours: 660,470 (up 9.3%). 88.8% of the workforce has received training. Greater attendance at training courses: 54,238 attendees (up 13.7%). Greater presence of women in the workforce: 17% of total headcount. Younger staff: average age 42.6. Initiatives to reconcile professional and personal/family life: applied at IBERDROLA Ingeniería,, IBERDROLA Energías Renovables and IOMSA. Recognition Obtained- Family-Responsible Company Certificate and delivery of various prevention-related certificates. New channels of communication with employees: video-messages and in-house webcast (meetings viewed live on the Intranet). Greater employee representation on health and safety committees: 11,281 persons (up 4.9%). IBERDROLA posted a net profit of 1,660 million euros in 2006 (up 20.1%). Rise in share price: up 43.4% Increase in dividend:: up 20.1% (includes a 0.02 euro attendance premium) Total Shareholder Return (TSR: up 47.3% New savings plan and profitability initiatives: launching of the Dividend Reinvestment Plan (DRP): over 22,000 shareholders participated Investments in distribution, 689 million euros in Spain and Latin America. Quality of service: Spain, ICEIT (Installed Capacity Equivalent Interrupt Time) of less than two hours/year and a 52% improvement in quality of service in Latin America since the privatization of the companies. New facilities in Spain: 3,200 transformer center and 3,400 kilometers of new lines. Better customer satisfaction index (up 1.6%). Greater interest in the preservation of the environment: 36% of customers consider Green Energy to be very or quite interesting. Products offered: periodic review and maintenance of home equipment. Higher volume of purchases: 7,653 million euros (up 14%). Promotion of the Supplier of the Year Award: addition of new categories (up 3) and participation of Latin American suppliers. Progress in diagnosis and supplier registration system: on-line access from the IBERDROLA website and diagnosis of the sustainability of the purchasing chain. Increased purchases from local suppliers (up 5%), now accounting for 92% of purchases, not including fuel. 2006 Best In Class recognition to IBERDROLA for social behavior. 74 million euros allocated to social development activities in Span and Latin America. 56 million euros invested in R&D&Innovation (up 4%), participation in 16 large-scale European innovation projects and promotion of efficiency, new investments, customer, environmental and environment-society programs 1,600 million euros in tax contributions in Spain (as of the end of November 2006). Greater number of quality standard certifications: (up 23%). Stronger support for persons with disabilities as a priority in social activities. Extension of the “Involved” [“Implicados”] program to new Autonomous Communities. Implementation of the Corporate Volunteerism Program. Receipt of certificate of accessibility for the IBERDROLA website and increase in the number of visits to the pressroom (up 55%). Commitment to millennium objectives through the 2015 campaign: “A better world for Joana”. 975 million euro investment in the most environmentally-respectful technologies. Emissions of CO2 per kWh produced (211 g/kWh) less than half of the average for Spanish electricity companies. Lower fuel consumption per kWh produced (down 11%). 100% of generation facilities in Spain and 95% of the entire production of the Group covered by Environmental Management Systems. Reduction in emissions (thermal mix) of SO2 (12.8%), NOx (17.5%) and particulates (14.3%). Gross production in Spain free of CO2 stands at 65%. Greater dedication to environmental training (up 24%). Information focusing on matters directly valued by environmental interest groups: Environmental information with aggregate indicators, better information on waste management at nuclear plants, projection of main indicators on the basis of expected production and greater dedication to specific projects and impact reduction initiatives. 2006 Best In Class from Storebrand Investment and from the Climate Leadership Index for environmental behavior. 101 Membership in organizations and associations The companies that are part of the corporate group covered by this report belong to more than 270 Associations and Organizations of all kinds related to their corporate activities. Below is a list of the most relevant organizations at the international and domestic levels. • International - Instituto Acende Brasil - Federação das Indústrias do Estado de Bahia, Pernambuco y Rio Grande do Norte - Instituto Ethos – Empresas e Responsabilidade Social - Instituto Akatu – Pelo Consumo Consciente - Cámara Oficial Española de Comercio de Brasil • Chile - EURELECTRIC - European Energy Forum - Electric Power Research Institute - World Energy Council - Asociación Nacional de Empresas de Servicios Sanitarios - Cámara Oficial Española de Comercio de Chile • Guatemala • Spain - Cámara de Industria de Guatemala - Cámara de Comercio de Guatemala - Cámara de Comercio Guatemalteco-Americana - Cámara Oficial Española de Comercio de Guatemala - CentraRSE (Responsabilidad Social Empresarial) - Cámara Empresarial de Comercio y Servicios - Confederación Española de Organizaciones Empresariales - Asociación Española de la Industria Eléctrica - Círculo de Empresarios - Club Español de la Energía - Asociación Española del Pacto Mundial de las Naciones Unidas - Asociación para el Progreso de la Dirección - Patronato Casa de América • México - Asociación Mexicana de Energía - Asociación de Industriales del Sur de Tamaulipas, A.C. - Confederación Patronal de la República Mexicana de Nuevo León - Cámara Nacional de la Industrial de la Transformación - Cámara Española de Comercio • Bolivia - Cámara Boliviana de Electricidad - Confederación de Empresarios Privados de La Paz - Cámara Española de Comercio - Federación de Empresarios Privados de Oruro - Amcham Bolivia • Brazil - Agência Nacional de Energia Elétrica - Associação Brasileira das Distribuidoras de Energia Elétrica - Associação Brasileira dos Agente Comercializadores Energia Elétrica Public recognition The activities carried out by the IBERDROLA Group in 2006 have gained widespread recognition from various organizations and institutions. The following tables provide a description of the awards received in 2006. Recognition from Socially Responsible Investment and Corporate Reputation Analysts and Investors Dow Jones Sustainability World and Dow Jones Stoxx Index 06 IBERDROLA becomes the only Spanish electricity company to be included in the “Climate Leadership Index” for its approach to climate change Storebrand Investments SRI chooses IBERDROLA as the second electricity company worldwide for its social and environmental behavior IBERDROLA is included in the 5 “Best in class utilities” in Socially Responsible Investment in the ranking prepared by Innovest SRI Rating & Société Générale In the University of Hamburg CR-Risk Premium Survey, sponsored by the SRI division of Deutsche Bank, IBERDROLA leads the utilities sector with a score of 30.5 points, compared to the average of 19.2 points for the other 4 utilities reviewed 102 IBERDROLA, is considered, for the second year running, as one of the 100 most sustainable companies in the world according to the Global 100 Most Sustainable Corporations in the World According to the VIGEO analysts, we improved our management of Corporate Social Responsibility IBERDROLA one of the companies with the best Corporate Reputation in Spain VISION AND VALUES Recognition given to IBERDROLA or to its employees Award Given by Energy Company of the Year. Best European electricity company in investor relations. Award to the Monitoring, Diagnostics and Simulation Center (CMDS) for the use of new technologies. “EPRI Technology Transfer Award”. “Family-responsible company”. Leading company in the development of occupational risk prevention. Environmental award to the Toledo Renewable Eenrgy Operating Center. Award to the best employee portal at companies with over 5,000 employees. Special mention at the “4th Good Practices in Local Sustainable Development Award” for the Castejón combined cycle facility. Best corporate activities report in information transparency. Best on-line Investor Relations service. National Safety and Emergency Award. Leader in the Energy, Gas and Water Industries. Platts Global Energy Awards Institutional Investor Research Group Electric Power Research Institute Electric Power Research Institute Fundación + Familia Asociación de Empresas de Montajes Industriales Toledo Chamber of Commerce Instituto de Empresa, Capital Humano e Inforpress Navarra Government Nuevo Lunes magazine Expansión newspaper Euroseg Grupo Editorial Spanish Corporate Reputation Monitor Given to the Chairman & CEO Award Given by Best executive of the year. Special award for commitment to the development of new technologies and promotion of the information society. Leader among developers of the industry. Platts Global Energy Awards Asociación de Empresas de Tecnologías de la Información de Castilla y León Spanish Corporate Reputation Monitor Recognition given to companies of the IBERDROLA Group or to their employees Award CELPE (Brazil) Ibase Betinho Seal by the publication Balanço Social 2005. Child-friendly Company. Model Company. ABRADEE Award for Social Responsibility (third place). COELBA (Brazil) Finalist for Good Corporate Citizenship. Finalist for 2006 Social Balance Sheet Award. Finalist for SESI Quality of Work 2006. award. Best Service Industry Company, N/NE. 2006 Annual Balance Sheet Award - Best Company in the Electricity Sector in Brazil. 2006 Marketing Highlight Award. IBASE Social Balance Award. Gold Trophy. COSERN (Brazil) Ibase Betinho Seal by the publication Balanço Social 2005. Child-friendly company. Honorary mention, SESI, Quality of Work 2006 award. IBENER (Chile) Annual award of the Chilean Safety Association. EEGSA (Guatemala) Best electric power distributor in Guatemala. Given by Instituto Brasileiro de Análises Sociais e Econômicas Fundação Abrinq Pelos Direitos da Criança e do Adolescente Guia Exame de Boa Cidadania Corporativa Associação Brasileira das Distribuidoras de Energia Elétrica Guia Exame de Boa Cidadania Corporativa Various Brazilian associations Serviço Social da Indústria Revista Exame Gazeta Mercantil Associação Brasileira de Marketing e Negócios Instituto Brasileiro de Análises Sociais e Econômicas Prêmio Gestão Qualidade Bahia 2006 Instituto Brasileiro de Analises Sociais e Econômicos Fundação Abrinq Pelos Direitos da Criança e do Adolescente Federaçao das Industrias do Rio Grande do Norte –FIERNChilean Safety Association Comisión Nacional de Energía Eléctrica 103 IBERDROLA’S ACTIVITIES AND THEIR IMPACT ON SOCIETY contributing to their economic and social development. Specifically: Introduction IBERDROLA’s commitment to sustainable development informs the strategic approach of its business and is put into practice through the necessary infrastructure, managing the impacts caused thereby. • Electric power production, transmission and distribution facilities are built in widely separated geographical locations, contributing to the generation of economic activity and employment in urban and rural areas. From the standpoint of this Report, the impacts stemming from electricity generation and distribution facilities are deemed to be relevant, with those caused by other activities being considered of lesser relative importance. • Because of such location, the electricity business generates rates, taxes and assessments, allowing the generation of income in economically disadvantaged areas. In their environmental aspect, the facilities put into service by the Group’s companies have the studies required under the legislation of each country, so that the project that is ultimately implemented complies with established requirements. These conditions basically affect the implementation and operating periods of the facilities, and the dismantling process to a lesser extent because there are no plans to close currently planned or operating facility in fiscal year 2006 or during the 2007-2009 extension period of the Strategic Plan. • In the case of the IBERDROLA Group, its economic activity is supplemented by a number of actions, described in the “Society” chapter, which have both direct and indirect beneficial impacts on the community. In the social aspect, the legislation of the countries where companies of the IBERDROLA Group operate does not require environmental impact assessments to be carried out. Nonetheless, as part of the environmental reports on new generating facilities, IBERDROLA prepares an analysis of the social impact on affected communities in Spain. Direct and indirect impact Until it reaches its end use, electric power goes through a number of stages, each involving activities with a potential impact on the environment. In the environmental aspect, throughout the entire life cycle, there are global impacts on biodiversity, climate change, the ozone layer and acid rain: and at the local level, on the consumption of natural resources, emissions, waste, noise, effluents, electromagnetic fields or visual impact. A detailed description of this these types of impacts is available in the “Environment” section of IBERDROLA’s website (http://www.iberdrola.es/wcorp/corporativa/iberdrola) and the effects of IBERDROLA’s activities are quantified in the “Environmental information” section of this Report. From the social standpoint, expansion of the electricity grids, like other economic activities, revitalizes the regional economy in the regions where such grids are located, creating employment opportunities and 104 A particular feature of electricity is that the end use of the electric power sold does not create any kind of waste. Its consumption is linked to progress and welfare and is vital for the development of society, so that all aspects related to the supply thereof are linchpins in achieving sustainable development. In Spain, the Integrated Quality and Environmental Management System put in place at IBERDROLA includes procedures necessary to obtain relevant information on the impacts that are produced. This system calls for internal and external audits to verify the effectiveness thereof and, on the basis of such reviews, actions for improvement are taken, as has been the case at many hydroelectric and thermal plants. To supplement the treatment of environmental and social problems, IBERDROLA also cooperates with local authorities, with which it establishes agreements under which various kinds of public service actions are carried out. In 2006, actions were taken in the surroundings of hydroelectric, thermal and nuclear plants, such as the assignment of land to build sports complexes or water deposits, the installation of purifying equipment, electricity supply to buildings used for social purposes, improvement of access roads, etc. VISION AND VALUES Impacts on local communities The conditions under which companies such as IBERDROLA implement their investment plans are carefully scrutinized by social organizations concerned with the defense of human rights. The Company has a sound ethical base, explained in depth in the “Human Resources” section, that ensures that the investment projects carried out by the Group comply with particular standards, and no specific procedures are required for that purpose. There is also a social sensitivity in connection with the activities carried out by companies in Latin America, specifically in connection with their impact on local communities and indigenous populations. Respect for such communities is a hallmark of IBERDROLA’s corporate policy. In Bolivia, most of the population is of indigenous origin. However, the areas served by the IBERDROLA Group affiliates are predominantly urban areas and there is thus no conflict of interest with these communities. Nevertheless, these companies are disseminating information and training their personnel in the Aymara language, the mother tongue of the indigenous community, to facilitate communication with this group whenever required. In Mexico, the construction of the Tamazunchale combined-cycle plant indirectly affects an indigenous community, although the plant is not being built within its territory. To mitigate the potential effects of this new facility, a process has been set in motion to communicate the activities to be carried out; in addition, the concerns or complaints of this community are being channeled through the authorities of the municipality or state in which the plant is being built, with the adoption of both mitigating and community-assistance measures, such as the introduction of protective devices or the improvement of basic infrastructure. In Guatemala, to preserve orally-transmitted traditions, publications are promoted which emphasize the cultural heritage and natural resources of the country and, in some cases, place them within the Mayan world view. These publications are provided as aids to primary school teachers and the libraries of rural schools. In Chile, IBENER has hired employees from the pehuenche community and established avenues to work together with that community. It is the company’s policy to keep such groups informed and to foster their employment by subcontractors rendering services. None of the three distribution companies in Brazil has any facilities located in areas that could cause an impact to this type of community, although they are sensitive to the impacts that could be caused to indigenous populations in areas close to the locations where they operate. Thus, for example, COELBA promotes actions with indigenous communities in the interior of the State of Bahía to change the electric installation of their homes, exchange their refrigerators or provide them with compact fluorescent lamps. Other programs put in place by the companies and from which these communities benefit are the “Light for Everyone” [Luz para todos], “ELOS” and “Universalization“ [Universalización], programs which are described in the “Society” chapter. To benefit these communities, an institutional support agreement is to be signed with FUNAI “Fundação Nacional do Índio,” the body in charge of carrying out the policy of the Brazilian government towards indigenous populations in compliance with the provisions of the 1998 constitution. FUNAI is responsible for promoting the education of natives and for setting the boundaries of and protecting their lands, preventing aggression by loggers, landowners or any other group that threatens the survival of these populations, which in Brazil number over 400,000 persons from 250 different groups. In October 2006, the Neoenergía group (in which IBERDROLA has a 39% equity stake) won the concession for the construction of the Dardanelos Hydroelectric Plant, on the Aripuanã river, in the State of Mato Grosso, which will have 261 MW of installed capacity and will come on stream in 2010. In the case of this plant, the company cooperates not only with FUNAI but also with the Health Ministry to benefit the surrounding communities through the Ministry program known as “Saúde Indígena”. 105 Commitment to the environment The environmental deterioration of the plant and the consequences thereof (climate change, loss of biodiversity, extreme meteorological phenomena, etc.) impose upon the companies in the energy sector an unavoidable responsibility to ensure the supply of energy while at the same time reducing harmful effects on the environment. IBERDROLA’s commitment to the environment and its use of the cleanest technologies have allowed us to become a worldwide benchmark in wind power in just five years, positioning us as one of the companies with the lowest CO2 emissions in the European electricity industry and as the leading company in Spain because of its compliance with the Kyoto Protocol. Through its Environmental policy, IBERDROLA is committed to encouraging innovation and eco-efficiency in this field; gradually reducing the environmental impacts of its activities, facilities, products, and services; and striving to harmonize the conduct of its activities with the legitimate right of future generations to enjoy an acceptable environment. ENVIRONMENTAL INFORMATION Management strategy and model Key indicators and activities MANAGEMENT STRATEGY AND MODEL The environment in the 2007-2009 Strategic Plan(*) The environment in the 2007-2009 Strategic Plan(*) The energy environment for the coming years is characterized by major growth in demand for energy, particularly for electricity. This increased demand will lead to worldwide growth in greenhouse gas emissions, which contribute to climate change, as recognized by the scientific community. Consequently, the environment will be an increasingly important factor, and will have greater economic repercussions. It is foreseeable that the emissions market already operating in Europe, or similar market solutions, may be adopted throughout the world. Europe is advancing toward the creation of the Single European Market under this scenario, with an energy policy based on three variables: safety of supply, environmental sustainability, and competitiveness. Renewable energy remains one of the primary growth drivers at IBERDROLA, which became a pioneer in the industry by adopting environmentally more efficient energy as a fundamental strategic guideline, which has made the company an international standard-bearer in the industry, through the adoption of the most well-established technologies, the development of emerging technologies, and the integration of renewal technologies into the system, as well as through the improvement of its efficiency. Accordingly, renewable installed capacity in 2009 is expected to be twice that of 2005, after investments estimated at 3,250 million euros, which will represent at least 7,000 MW of installed power (5,074 MW in domestic wind power, 1,447 MW in international wind power, 425 MW in mini-hydroelectric plants, and 55 MW in new renewable energy technologies). The combined cycle plants that are currently under construction will also come online, giving Spain a total of 5,600 MW of energy from combined cycle plants. The combined cycle plants are expected to meet more than 30% of the demand, to the detriment of coal production, which is more polluting than the gas from combined cycle plants. Spain is also seeing major growth in demand peaks, which must be met, even if only for a few hours each year. In order to meet these peaks, IBERDROLA believes that hydroelectric energy is the most efficient and environmentally-clean energy. Therefore, the Company is planning to build new adjustable hydroelectric plants in the Sil and Júcar basins, with an installed capacity of 1,014 MW, and a new 636 MW hydro pumping plant in La Muela (Júcar) in order to produce the peaks necessary for the period beyond 2009. All of these activities are in addition to the current plants, which will remain on the leading edge of technology and the environment through investments (770 million euros) for the installation of new sulfur removal plants and to enable an increase in the capacity and flexibility of the thermal power plants. With regard to the regulated market in Spain, the Company intends to invest 1,800 million euros in a plan centered around three central points: environmental sustainability, quality and safety of supply, and efficiency. All of these efforts will result in a more efficient network with fewer energy losses, with a resulting saving in emissions from generation that does not occur. Improvements are also planned for specific sections of the networks in order to protect biodiversity in particularly sensitive areas. Strong growth in the demand for electrical power is also projected for Latin America. The principal activities are centered in Mexico and Brazil, where the expected annual growth rate is 5.2%. In Mexico, where the Company is the leading private generator of electrical power, the projection is for more than 5,000 MW of power in 2009, with natural gas combined cycle plants. In Brazil, growth is expected in both generation and distribution/transport. Generation will be based on hydroelectric plants and on combined cycle gas plants, reaching 470 MW (attributable) in 2009. With distribution and transport, in which 331 million euros will be invested, the goal is to reach more customers with better quality and greater efficiency. (*) See the Notes at the beginning of this 2006 Sustainability Report for information about the 2007-2009 Strategic Plan. 107 The environment and innovation Through its Environmental Policy, IBERDROLA is committed to “promote research into and development of new technologies that help to overcome key environmental challenges.” This commitment is reflected in the following notable environmental research projects: • The reduction of emissions from coal-fired thermal plants (INQUEMADOS) • Biomass co combustion in a coal-fired thermal plant (BIOVEL) biodiversity, and the encouragement of information and training in this culture. Organization The environmental function is distributed throughout the organizational and hierarchical levels of the Company. A set of environmental domains is distributed into four different levels of activity, ranging from the Chairman to each person with local authority over his or her area. IBERDROLA’s environmental organization is available in the Environmensection of the www.iberdrola.com website. Environmental organization expanded in 2006 • Plasma-based treatment of radioactive wastes • Integration into the renewable energy network (WINDGRID) • The implementation of distributed generation (FENIX, EUDEEP) • Active demand management [gestión activa de la demanda] (GAD) • A thermosolar plant with direct steam generation [generación directa de vapor] (GVD) • Use of ocean-wave energy (OLASLUZ) • The design and construction of “eco-cities” (ECOCITY) • The design of low-environmental-impact electrical power lines (MASVERDE) • Sustainable development in depressed areas (RAYA DUERO) The section of this report dedicated to innovation provides more detailed information about the activities performed during the 2006 fiscal year. Environmental management system Policy IBERDROLA’s Environmental Policy is available in the Environment section of the website www.iberdrola.com. IBERDROLA’s Ten Guidelines for Corporate Social Responsibility, which are also available on the website, include the encouragement of a culture of respect for the natural environment, with a reduction in the environmental impact of its activities, the protection of 108 The Corporate Environmental and Quality Division, which is part of the Strategy and Development Division, is responsible for maintaining relations with the Company's principal environmental collectives, monitoring its surroundings and the environmental implications thereof (emerging issues, innovations, and good practices at other internal and external organizations, and analyzing the possible implementation thereof within the group) and for promulgating the environmental policies and guidelines that characterize the environmental strategy of the business units and other corporate organizations, as well as for preparing the annual environmental report and encouraging environmental awareness-raising and communication. It is linked to the Company’s other environmental organizations through corporate environmental committees. The business units involved in energy-related activities have their own environmental organization, which is normally a centralized organization that is part of the organization's technical services, and ultimately part of the business division’s management, which in turn is associated with the environmental managers at the facilities, the management of which is coordinated through the business divisions’ environmental committees. In the generation business, there are three centralized environmental coordination organizations (one for each production technology). These organizations coordinate the systems and procedures for proper environmental management of all of the facilities. They propose the environmental goals for the business division, which must be consistent with the corporate environmental guidelines, and are responsible for directing compliance with the requirements of the Overall Environmental Management System [Sistema de Gestión Ambiental Global] at the facilities. They are ENVIRONMENTAL INFORMATION responsible for monitoring the management of the indicators, which are reported annually to the Corporate Environmental Division, except for data for the provisional calculation of emissions (which is reported quarterly) and incident-related data, which is reported immediately. This organizational plan includes the Company’s energy-related activities in Spain. Energy Works has its own environmental coordinator, which is responsible for ensuring homogeneous environmental management at the cogeneration facilities. It should be pointed out that the environmental distribution organization was expanded in 2006 within the framework of the Overall Environmental Management System. Chart 26 shows the existing structure up until the implementation of this system and the structure that was developed thereunder, which entailed the appointment of 29 new environmental supervisors, five regional environmental committees, and an environmental coordinating board, with the corresponding definition of the duties of each of these positions. The non-energy business area created a new department specializing in eco efficiency and sustainability in the real estate division, which will work toward the creation of a standard for sustainable buildings that Iberdrola Inmobiliaria intends to incorporate into its developments. Its work is focused essentially on research into, and the development of, innovative proposals for achieving greater energy efficiency. Risk management • The Company’s Comprehensive Risk System, which is certified in accordance with the UNE-EN-ISO 9001:2000 standard, includes environmental risks. Section D of the Model Annual Corporate Governance Report for Listed Companies contains a detailed description of the Company's risk policy, the control systems that have been established, the risks detected, the committees and organizations that control and manage risk (including environmental risk), and a description of compliance procedures. CHART 26 New environmental organization within the regulated market in Spain + COMMITTEES + REGIONAL COMMITTEES (5) DISTRIBUTION COMMITTEE New environmental organization ENVIRONMENTAL COORDINATING BOARD REGIONS GAS QUALITY AND CUSTOMERS TECHNICAL SERVICES NORTHERN ENVIRONMENTAL COMMITTEE •Chairman •Environmental supervisors WESTERN ENVIRONMENTAL COMMITTEE •Chairman •Environmental supervisors MADRID ENVIRONMENTAL COMMITTEE •Chairman •Environmental supervisors Safety Supervisor Contract Administrator L.S.* personnel L.S.* personnel CENTRAL ENVIRONMENTAL COMMITTEE •Chairman •Environmental supervisors Area managers EASTERN ENVIRONMENTAL COMMITTEE •Chairman •Environmental supervisors L.S.*+ A.C.** managers (*) L.S.: Safety Supervisor (**) A.C.: Contract Administrator 109 • The environmental risks of the facilities are also managed: - Through the preventive orientation of the environmental impact assessments (EIAs) of the projects. • The environmental impact evaluation has a preventive focus that serves as a basis for analyzing the environmental feasibility of any given project and, if necessary, for avoiding or minimizing the project’s impact on the natural environment. • The Overall Environmental Management System. - Through the development of environmental management systems. - Through a system for the prevention and reporting of incidents and anomalies, which is used as a decisionmaking factor for investments in preventive measures. TABLE 31 Scope of IBERDROLA’s environmental risk management tools Risk-management tool IBERDROLA Comprehensive Risk System Environmental Impact Assessments* Environmental Management System Preventive analyses Scope of applicability at All of the Company’s activities and business divisions, including the companies over which there is effective control IBERDROLA (Spain and México) See the coverage at the end of this section IBERDROLA (Spain and México) Brazil (Termopernambuco) (*) IBERDROLA Mexico and the combined cycle plants in Spain include social impact evaluations The Overall Environmental Management System covers essentially all of the Company’s energy-related activities in Spain The assessment of environmental risks requires a prior analysis of the probability of their occurrence and of the environmental impact. The most significant environmental impacts of the Company's operations on the environment are described in the Environment section of the www.iberdrola.com, website, which also contains a detailed description of the normal activities for their control and mitigation. In the control and minimization of these impacts, a significant role is played by the use of more efficient environmental technologies and the replacement of less efficient ones, which constitute the central pillar of IBERDROLA’s strategy. 110 The environment plays a major role in general terms and conditions for purchases, and also in training IBERDROLA’s Overall Environmental Management System -which was implemented in compliance with the UNE-EN ISO 14001:2004 standard, and which was certified in 2006 by the Spanish Standardization and Certification Association [Asociación Española de Normalización y Certificación] (AENOR) after more than two years of work in all of the Company’s business and corporate areas in Spain- allows environmental risks to be reduced, thereby improving resource management and optimizing investments and costs. The Overall Environmental Management System rounds out the existing group of partial certifications, extending management to all of the distribution facilities, to the mini-hydroelectric generation plants (in the Renewable area), and to the Company’s more than 200 buildings and other structures, thereby covering 100% of the activities involving the generation, distribution, and supply of electrical power; the transport, distribution, and supply of gas; and the supply of other products and services associated with the supply and consumption of energy in Spain. ENVIRONMENTAL INFORMATION Also noteworthy is the approval of the 2006 Environmental Guidelines, whose mission is to align the environmental management of the business areas with the Company’s overall strategy. These guidelines have been disseminated throughout IBERDROLA in the form of environmental objectives and milestones, including the assignment of responsibilities, resources and deadlines. Table 32 contains a non-exhaustive extract of the guidelines. TABLE 32 Environmental guideline To improve the compatibility IBERDROLA’s infrastructures with their surroundings To improve the behavior of the global indicators for emissions and spills To improve waste management To increase energy efficiency and conservation Goals of the areas / business divisions • To reduce the risk of bird mortality • To minimize the environmental risks at hydro production facilities (PRIMA) • To minimize atmospheric emissions (coal-fired thermal plants) and accidental spills (thermal and combined cycle plants) • To reduce the effective dose of liquid and gaseous effluents at the Cofrentes plant • To control and reduce gas emissions due to losses in the gas transport and gas distribution networks • To improve the environmental behavior of the transformer stations • To minimize the risk of spills at substations • To improve the management of employee transportation methods • To minimize the toxicity of wastes in case of a spill or fire at a transformer station • To encourage recycling of the surplus paper used in sales campaigns • To reduce the risk of accidents in the handling of oil • To reduce waste production at the Cofrentes plant • To reduce the number of incidents caused by oil leaks at wind turbines • To increase the energy efficiency of the Distribution Grid • To encourage energy efficiency among end users, through energy audits and other user services • To improve the environmental behavior of the transformer stations 1. 2. 3. 4. 5. 6. 7. 8. Guideline indicators(*) Kilometers of high and medium voltage of overhead lines removed total km of these types of lines Wildlife mortality / km of lines CO2 specific emissions: thermal mix (t/GWh) Particle-specific emissions thermal mix (t/GWh) NOx specific emissions thermal mix (t/GWh) Number of activities to improve the control of emissions Number of activities tending to reduce the risk of spills Number of accidental spills affecting third parties 9. Total hazardous wastes produced, in tons per MW of installed capacity 10. Percentage of losses in the grid 11. Percentage of sales of more efficient products and services 12. Percentage improvement in performance of equipment 13. Volume consumed at offices • To reduce water consumption at offices To reduce water consumption (m3 per employee) • To broaden the channels of communication with customers 14. Number of activities undertaken To enhance dialogue with interest groups, in keeping • To improve the dialog with environmental interest groups to enhance dialog with with the Company’s mission environmenta interest groups (*) The Areas / Business divisions set milestones and specific indicators for each of the established goals; however, this table shows the Guideline indicators that make it possible to monitor the overall environmental performance of the Company. 111 A pilot experiment has been launched for the implementation of an EMAS (Eco-Management Audit Scheme) at two production facilities The environmental requirements have also been expanded, not only in the general terms and conditions but also in the IBERDROLA Group’s basic terms and conditions for the contracting of equipment, materials, work, and services. The relevance assigned to the environmental aspects of the purchasing function is also evident in the creation of the new "Environmental Management System" category in the IBERDROLA Prize for the Supplier of the Year. (More information on this topic appears in the Quality section of the Suppliers part of this report). Noteworthy in the generation area is the membership of two plants -the Velilla del Río Carrión thermal power plant in Palencia and the Castejón combined cycle plant in Navarra- in the European EMAS (Eco-Management and Audit Scheme) governed by European Council Regulation No. 761/2001. Environmental management at the Latin American facilities is notable for the renewal of the environmental management system certificate for the Monterrey plant, in compliance with the ISO 14001:2004 standard; the new certifications for the Altamira III and IV plants; and the Enertek cogeneration plant, all in Mexico, as well as the Termopernambuco and Itapebi plants in Brazil. The environmental management system of the Peuchén-Mampil hydroelectric complex in Chile was also certified. Within the framework of the respective environmental management systems, goals have been established that focus primarily on reducing hazardous wastes. These goals include a 10% reduction in the generation of oil-impregnated materials at all of the facilities in Mexico and, for the part-owned Ibener company in Chile, the construction of spill-collector trays for the oil-hydraulic power units. In short, current production of energy under certified environmental management systems (EMSs) is as shown in table 33 below. TABLE 33 IBERDROLA Spain* Generating facilities Cogeneration IBERDROLA Latin America IBERDROLA Group (2006) Energy production under certified EMSs (%) 94.57 100 91.22 95.56 (*) As explained above, the Overall Environmental Management System covers 100% of the activities involving the generation, distribution, and supply of energy by the companies that are 100% owned by IBERDROLA in Spain. It does not include the companies that are subsidiaries of IBERDROLA Cogeneración, in which the Company holds a 99% interest. In the area of environmental training, four environmental ratings -“basic”, “solid”, “advanced”, and “expert”- were created in 2006, with 16,381 hours of training over the course of the year (24% more than in the previous year) and 4,123 employees attending. 112 ENVIRONMENTAL INFORMATION INDICATORS AND ACTIVITIES Analysts ratings(1) IBERDROLA has maintained its environmental rating in a manner consistent with previous years, with a rating (72 points) that is substantially higher than the sector average (58 points), according to SAM [Sustainable Asset Management], the analyst for the Dow Jones Sustainability Index (DJSI). The analysis of the environmental dimension for this index includes the following items: Environmental policy and management, environmental results (eco efficiency), environmental information, advanced environmental management system, advanced environmental results, climate strategy, infrastructure projects, electricity generation, transport and distribution, and biodiversity (see chart 27). CHART 28 Climate strategy assessment (2006) (point score) 92 +76% 52 Sector average IBERDROLA CHART 27 Environmental dimension (2006) (point score) 72 +24% 58 Sector average The Company is in the midrange of companies in its sector in terms of biodiversity management, according to the rating by the Dow Jones Sustainability Index analyst, with a score of 69 out of 100, earning the same score in this category as in 2005, the year in which this category was first included in the ratings by this index. The area is a relatively new one, in terms of its reference to strategic corporate management, and IBERDROLA is working to implement a series of initiatives that will place it among the leading companies in its industry (see chart 29). IBERDROLA The Company is one of the leaders among companies in its sector in terms of climate strategy, according to the assessment of the Dow Jones Sustainability Index analyst, with a score of 92 out of 100. In addition, for the second year in a row, it has been selected as “Best in Class” in the sector worldwide for its Climate Change strategy, earning a place on the Climate Leadership Index. The strategy, which is based on a significant development of renewable energy and gas combined cycle plants, has led to a balanced production structure that allows the Company to remain among the major European businesses with the lowest CO2 emissions per GWh of output (see chart 28). CHART 29 Biodiversity (2006) (point score) 69 +11% 62 Sector average IBERDROLA 1. The information provided in this section reflects the ratings made by analysts in 2006. The environmental information used in those ratings reflects the 2005 fiscal year. The 2005 ratings were made on the basis of information for the 2004 fiscal year, and the 2004 assessments were based on information for 2003. 113 Environmental information The Company is in the leading group among businesses in its industry in terms of environmental information, according to the assessment by the Dow Jones Sustainability Index analyst, with a score of 90 out of 100. It is also in the leading group in the corresponding section of the Pacific Sustainability Index (PSI). In 2006 there were major contacts with environmental interest groups in order to determine their expectations, which were taken into consideration in the preparation of this report. Accordingly, the new GRI (Global Reporting Initiative) guide was followed, and the data underwent a more rigorous verification process (see charts 30 and 31). CHART 30 Environmental information according to the DJSI (2006) (point score) 90 +14% 79 Sector average IBERDROLA CHART 31 Environmental information according to the PSI (2006) (point score) Indicators pertaining to production facilities: • The results for IBERDROLA’s 100%-owned facilities in Spain are reflected. They represent the results of Iberdrola Generación and Iberdrola Energía Renovables, and of the subsidiaries of Iberdrola Cogeneración, with a 99% equity interest. • Separately, the same results for IBERDROLA’s 100%-owned facilities in Latin America are reflected, which in this case consist of the results for the Company’s generation and cogeneration plants in Mexico and its cogeneration plants in Brazil. • Last, the overall results for the IBERDROLA Group are presented, which include the results for IBERDROLA’s 100%-owned facilities in Spain and Latin America, along with those for the facilities in which the Company holds a percentage equity interest. The latter facilities are the partially-owned generating facilities consisting of the combined cycle plants of Bahía de Bizkaia Electricidad, Tarragona Power, and Termopernambuco; the Itapebi and IBENER hydroelectric plants (Peuchen and Mampil); the partially-owned nuclear power plants, the Iberdrola Cogeneration plants in which the Company's interest is less than 99%; and partially-owned renewable facilities. The results for these facilities reflect the amounts corresponding to the participatory percentage. • In each case, the results for the generation plants are separate from those of the cogeneration plants, because of the major differences between these two types of production and management capacity, which in the latter case depends on the industrial facility. 75 +102% 37 Sector average IBERDROLA The activities and results presented below reflect information about all of the sections of the environmental dimension that were assessed specifically during the selection process for members of the Dow Jones Sustainability Index and in which the Company seeks to improve certain results through the process that will be implemented throughout 2007. 114 Specific indicators The information presented below reflects the Company’s results according to the following criteria: Other indicators: • The results for IBERDROLA’s 100%-owned companies in Spain are reflected. • The results for IBERDROLA’s 100%-owned companies in Latin America are shown separately. • Last, the results for the IBERDROLA Group are presented, which include the results for IBERDROLA’s 100%-owned companies in Spain and Latin America, along with those for the companies (Coelba, Cosern, Celpe, Electropaz, Elfeo, EEGSA, Trelec, and ESSAL, in addition to the previously mentioned ones) in which the Company holds an equity interest, and which reflect the figures corresponding to the percentage ownership. This form of presentation entails a data-aggregation method that differs from the one used in previous fiscal years. Moreover, water processing is presented in accordance with an internal methodology based on the GRI Water Protocol. ENVIRONMENTAL INFORMATION Eco efficiency The installed renewable energy capacity for the fiscal year grew by a factor of 8.7 in comparison with the year 2000, reaching more than 4,430 MW. According to the strategic plan, this figure is expected to reach at least 7,000 MW in the year 2009 (see chart 32). The Company is the leading business in Spain in terms of installed capacity in Renewable Energy. Renewable energy production in 2006 allowed for savings of the equivalent of more than two million tons of petroleum during the fiscal year. CHART 32 IBERDROLA is increasing its production while reducing fuel, energy, and water consumption and emissions and wastes per GWh of thermal output The program for the development of new combined cycle plants resulted in an installed capacity of 8,818 MW (attributable). The goal of the new strategic plan is to reach 11,126 MW (see chart 34). CHART 34 Renewable energy. The IBERDROLA Group Installed capacity (MW) Natural gas combined cycle plants. The IBERDROLA Group 7,000 Installed capacity (MW) 11,126 8,818 4,434 507 0 2000 2006 2009 est. 2000 2006 2009 est. IBERDROLA has an attributable installed cogeneration capacity and attributable production of 497 MW and 3,067 GWh, respectively. The strategic plan calls for an increase in its current capacity to 763 MW (installed) in 2009 (see chart 33). The Company is the largest cogenerator in Spain,(2) with an installed capacity of 407 MW (attributable). CHART 33 Cogeneration. The IBERDROLA Group Installed capacity (MW) 763 497 132 2000 2006 2009 est. 2. Cogeneration is a system for the combined production of electricity and useful thermal energy, starting from a single fuel. IBERDROLA’s cogeneration plants are facilities that are associated with industrial processes, to which they provide thermal energy as well as the generation of electricity. These are high-efficiency facilities, and therefore entail lower fuel consumption and fewer atmospheric emissions. Because they are located closer to the most widely distributed points of generation consumption, they cause fewer losses in the electrical power grid. According to information provided by the Spanish Cogeneration Association [Asociación Española de Cogeneración] (ACOGEN) (http://www.autogeneradores.com), cogeneration in Spain -with 5,786 MW of installed capacity, 860 plants (distributed generation), and 18,700 GWh poured into the electrical power grid- avoids 900,000 tpe/year of primary energy. Because of all of these advantages, European governmental institutions view cogeneration as an essential system, not only for improving the safety of the energy supply but also because of its strategy of combating climate change. 115 The development of renewable technologies and of combined cycle plants has resulted in a diversified production structure with a strong presence among the most environmentally efficient facilities (see charts 35 and 36). CHART 35 CHART 36 Installed capacity of the IBERDROLA Group in the year 2000 Installed capacity of the IBERDROLA Group in the year 2006 (%) (%) Hydroelectric: 50% Hydroelectric: 30.1% Wind and Mini-hydro: 14.6% Wind and Mini-hydro: 3% Combined cycle plants: 29.0% Nuclear: 20% Thermal (coal and fuel-oil): 27% Cogeneration: 1.7% Thermal (fuel-oil): 9.5% Thermal (coal): 4.1% Nuclear: 11.0% These technologies are replacing (in terms of operating hours) the less efficient ones. The trend will continue in the future, as a result of the increase in its importance over the coming years, in keeping with the current strategic plan(3) (see chart 37). With the goal of meeting the increased demand over the coming years, the participation of fossil sources will remain important. As production with natural gas is displaced to a large extent by other technologies, atmospheric emission levels per thermal GWh produced(5) will be noticeable reduced (see chart 38). CHART 37 Replacement of thermal technologies. IBERDROLA Spain (GWh) 26,991 19,859 CHART 38 CO2 emission factor, thermal mix. IBERDROLA Spain 85% (t/GWh) 862 12,388 62% 100% 581 466 -33% 7,512 2000 2006 Combined cycle plants 38% -46% 4,005 15% 2009 est. Thermal power plants 2001 2006 2009 est. IBERDROLA’s atmospheric emissions continue to be among of the lowest among domestic and international power companies. In 2006, the Company’s CO2 emissions per GWh in Spain(4) stayed at 211 t/GWh for the emissions and production of the plants in which the Company holds an interest, and at 239 t/GWh considering only plants that are 100%-owned by IBERDROLA. 3. The 2009 figures reflect the production projections under the new strategic plan. 4. This figure reflects absolute emissions in Spain (generating facilities 100%-owned by IBERDROLA, and the attributable percentage of the facilities in which the Company holds an equity interest) divided by all production from generating facilities in Spain (facilities 100%-owned by IBERDROLA, and the attributable percentage of the facilities in which the Company holds an equity interest). 5. The CO2 emission factor of the thermal mix reflects the application of the emission factors, by technology, based on the production projections forecast in the new strategic plan. 116 ENVIRONMENTAL INFORMATION Chart 39 shows a decreasing trend in ash production over the period from 2000 to 2006 as a result of the reduction in coal production in favor of greater production by combined cycle plants. This trend will continue in the future thanks to the entry into operation of the combined cycle plants called for by the new strategic plan, as indicated by the projection (based on expected production levels) for the year 2009. CHART 39 Waste. Ash production. IBERDROLA Spain (t) 701,620 401,490 311,120 2000 2006 2009 est. The course of fuel consumption by production, as shown in chart 40, indicates a decreasing trend, as a result of the greater participation of combined cycle plants, with a ratio of 0.16 tpe/MWh as opposed to 0.26 tpe/MWh for conventional thermal power technologies,(6), with this trend continuing over the coming years. Chart 41 reflects the reduction in the ratio of cooling-water consumption for thermal generation in Spain between 2004 and 2006. According to this trend, the figure will continue to decrease between 2006 and 2009, based on production projections for the combined cycle plants (growing) and thermal power plants (decreasing) in the new strategic plan, because of the lower specific cooling consumption of the combined cycle plants (see the “Water” indicator on page 131). CHART 41 CHART 40 Specific consumption of cooling water (thermal mix) IBERDROLA Spain Fuel consumption. The IBERDROLA Group (tpe/MWh) (m3/GWh) 0,325 1,619 0,248 0,220 1,487 2004 2005 2006 2004 2005 1,478 2006 6. To calculate this figure, the total amount of fuel consumed by the combined cycle plants, conventional thermal power plants, nuclear power plants, and cogeneration plants was divided by the production of these plants. 117 Energy Fuel consumption is an important indicator of efficiency, inasmuch as the greater the fuel consumption, the less primary energy is consumed in order to produce a given unit of electrical power. In addition to having generating facilities with a significant presence of energy sources based on renewables, IBERDROLA’s Strategic Plan provides a significant role for technologies (i.e., combined cycle plants) with greater energy efficiency, with figures greater than 50%. The current situation is reflected in table 34. TABLE 34 Energy efficiency in production (%) 2006 IBERDROLA Spain Combined cycle plants Conventional thermal power plants Cogeneration IBERDROLA Latin America Combined cycle plants Cogeneration THE IBERDROLA Group Combined cycle plants Conventional thermal power plants Cogeneration 55.17 33.91 60.51 Table 35 reflects the fuel consumption results in 2006, expressed as tons of petroleum equivalent (tpe). TABLE 35 Fuel consumption (tpe) 2006 IBERDROLA Spain Generating facilities(*) Cogeneration IBERDROLA Latin America Generating facilities Cogeneration THE IBERDROLA Group Generating facilities Cogeneration Total 6,261,131 433,518 3,414,778 529,665 14,861,273 1,153,598 16,014,871 (*) The fuel consumption figure for IBERDROLA’s generating facilities in Spain represents consumption at the combined cycle plants, conventional thermal power plants, and nuclear power plants. 53.12 59.06 53.10 33.91 60.36 The overall production efficiency of IBERDROLA’s thermal power generation plants increased in 2006 (see chart 42)(7). This positive trend is most visible among the plants in Spain, where it will continue over the coming years, thanks to the projected increase in the number of operating hours of the combined cycle plants, which are more efficient than conventional thermal power plants. The course of fuel consumption by production displays a decreasing trend, as indicated in chart 40 on page 117. Energy consumption The amount of energy utilized in the generation processes is another indicator of the efficiency of the process. This parameter is known as “Auxiliary Consumption” or “Internal Use.” Internal use during the fiscal year is reflected in table 36. TABLE 36 CHART 42 Internal use (GJ) [gigajoules] Change in mean thermal efficiency in thermal production. The IBERDROLA Group (%) 49.94% 48.53% 2005 2006 2006 IBERDROLA Spain Generating facilities Cogeneration IBERDROLA Latin America Generating facilities Cogeneration THE IBERDROLA Group Generating facilities Cogeneration Total 7,198,456 216,713 1,761,688 177,314 9,193,448 465,458 9,658,906 7. To calculate this value, the production of each power plant was multiplied by its efficiency figure, and the sum of these partial values was divided by the total production of the power plants. 118 ENVIRONMENTAL INFORMATION The different thermal power generation technologies display different efficiency values in terms of internal use. Combined cycle plants display the most favorable results (lower than half of those of coal- or fuel-oil-fired thermal power plants) when internal use is compared against production (see chart 43). Therefore, the trend is toward a reduction in the ratio between internal use and production, mainly in Spain, because of the replacement of the less efficient technologies. Efficiency of the electrical power grid Spain The investment effort made over the last few years has led to a reduction in loss levels, which currently account for 7.17% of the energy circulating through IBERDROLA’s electrical power distribution networks. This achievement was accomplished during a fiscal year in which the amount of distributed energy rose from 96,295 GWh in 2005 to 99,250 GWh in 2006. CHART 43 CHART 44 Internal use/production (2006) IBERDROLA Spain (%) Losses in the distribution network (%) 6.7% 4.6% 7.27% 7.47% 7.17% 3.3% 2.4% Conventional Nuclear Cogeneration Combined thermal plants power plants cycle plants Energy consumption in buildings Buildings consume about 40% of all the world’s energy. Therefore, measures for improving the energy efficiency of buildings have great development potential. Along these lines, an important part of the activities performed at more than 200 of IBERDROLA’s buildings throughout Spain has been oriented toward reducing the buildings' impact on their surroundings. As can be seen in table 37, energy consumption at the buildings managed by IBERDROLA has decreased significantly over the last three years. The relocation of the Madrid and Valencia offices to new, more environmentally-efficient corporate offices accounts for the improvement in this indicator in Spain. 2004 2005 2006 The improvement in the loss level in comparison with the previous fiscal year (see chart 44) enabled an energy saving of 320 GWh in 2006. The following activities were implemented within the framework of the Loss Reduction Project [Proyecto de Reducción de Pérdidas]: • Reduction in the length of the lines between the feeder point and the supply points, through the construction of new substations and an increase in the power of other existing ones. • An increase in voltage levels to 20 kV for the existing segments of the network operating at 11 kV, 13 kV, and 15 kV, and a change from 125V to 230V. • An improvement in the power factor, with an increase in the number of capacitor banks to 38, for a corresponding additional capacity of 266 MVAr. TABLE 37 Energy consumption at buildings (MWh) IBERDROLA Spain IBERDROLA Latin America Total 2006 84,145 33,464 117,609 2005 85,478 34,626 120,104 2004 97,247 34,266 131,513 • Balancing of energy circulation, through the new Spectrum remote-control system. 119 • A change in the internal regulations governing the purchase of transformers, encouraging the acquisition of low-loss transformers. • Actions to reduce administrative or nontechnical losses, including the replacement of meters, a plan to accommodate boundary points adjoining the transmission network, and inspections. All of the Latin American companies in which IBERDROLA holds an interest have taken concrete action to control the loss levels in their networks, including the installation of capacitor banks, network reconfigurations, line replacements, load control at the transformer stations and in the distribution networks, etc. The loss level for Cosern, Coelba, and Celpe is within the average range for distribution companies in Brazil (for some of which the loss level exceeds 20%). The loss figures for these three companies include a significant proportion of so called “non-technical” losses, representing 26%, 29%, and 47% percent, respectively, of the total figures for each company as shown in table 38, due in large part to non standard connections. Because investments aimed at reducing technical losses have an unfavorable cost-benefit ratio, the actions have been oriented essentially toward reducing the “non-technical” losses. Climate change and greenhouse gas (GHG) emissions(8) Consensus currently exists within the scientific community about the idea that our model of energy generation and consumption is having an irreversible effect on the environment, drastically altering the patterns of the climatic systems. These effects have not only been quantified from a purely environmental viewpoint, but also have been the subject of increasing analysis from an economic and social perspective, as indicated in the conclusions of the Stern Report published in 2006. This report estimates that if action is not taken now, the global costs and risks of climate change will be equivalent to a loss of at least 5% of the annual global Gross Domestic Product every year. These costs could increase by as much as 20%. However, if the appropriate measures are implemented for reducing greenhouse gas emissions to reasonable levels, then these impacts may be limited to 1%. Therefore, it is crucial to take steps now to minimize the long-term problem, from both an environmental and economic point of view. Accordingly, the energy industry is being called upon to play a fundamental role in the battle against climate change, inasmuch as the technologies that use fossil fuels still have a significant presence. Greenhouse gas emissions may be reduced through a reduction in energy consumption and by improving the efficiency of power generation and transmission, as well as the efficiency of the end use of the energy. The use of renewable energies and the replacement of fuels by others with a lower carbon content are two important approaches for action. TABLE 38 Network losses. Latin American companies in which IBERDROLA holds an interest Country Brazil Guatemala Company in which an interest is held Coelba Cosern Celpe Trelec EEGSA Electropaz Bolivia Elfeo Transmission / distribution 2006 losses (%) 2005 losses (%) Distribution Distribution Distribution Transmission Distribution Transmission Distribution Transmission Distribution 14.41 11.96 17.76 5.92 10.01 0.55 11.20 0.97 5.82 14.34 12.35 17.87 1.47 9.42 0.70 11.81 1.67 7.55 8. Greenhouse gases. The Kyoto Protocol refers to the following six greenhouse gases: Carbon dioxide, methane, nitrous oxide, sulfur hexafluoride, perfluorocarbons, and halofluorocarbons. 120 ENVIRONMENTAL INFORMATION The Company’s climate strategy, recognized by the Dow Jones Sustainability Index and by the Climate Leadership Index Climate change entails a major change in the management of a company such as IBERDROLA, because since the entry into effect of the European Emission Allowance Trading Directive, the costs of the generation of electricity must include a new item, namely, the value of CO2 emission allowances. The principal financial consequence of this fact is that at the end of each year, and within a multi-year period (2005-2007 and 2008-2012), the companies included within the scope of applicability of this Directive are required to submit a number of emission allowances equal to the emissions actually produced. Accordingly, for IBERDROLA’s facilities in Spain, including the cogeneration plants and excluding the Company's interest in the Bahía de Bizkaia and Tarragona Power facilities, there was deficit of emission allowances in 2006 in the amount of 972,065 tons. In 2006 the emissions were lower and below the allotted amount, such that there was a surplus in the amount of 503,307 tons of emission allowances. In short, the Company's overall position during the first two years of emission allowance trading has led to a deficit of 468,758 tons, which has been covered through ongoing purchases on the market that have allowed IBERDROLA to cover its position and to comply with the established requirements. IBERDROLA’s strategy, which is based on a significant development of renewable energy (including, in particular, wind power, more environmentally-efficient thermal power production technology, and natural gas combined cycle plants), has placed the Company in a very favorable position. It has led to a very balanced production structure that allows IBERDROLA to remain among the leading European companies with lower CO2 emissions per GWh produced. The increase in the Company's production of renewable energy and in its natural gas combined cycle plants has led to a reduction in emissions over the course of the second year of emission allowance trading, to a level comparable to the designated level when the allowances were initially allocated. The reductions in emissions have acquired effective economic value, and have had a decisive effect on the daily development of the energy markets, as well as on the Company's future strategies. IBERDROLA’s strategy with regard to compliance with the Kyoto Protocol has also provided a source of opportunities, and the Company's corporate image has been strengthened through its recognition by various reputable institutions with regard to preservation of the environment and sustainable development. In particular, the Dow Jones Sustainability World Index has given a highly positive rating to the Company's actions. IBERDROLA has also become the only Spanish power company to appear on the Climate Leadership Index, alter having been declared one of the Best in Class in its industry at the international level, because of its decisive strategy for combating climate change. Its inclusion for the second year in a row on this selective list (which is limited to the world's best 50 companies) reflects our Company's participation in the assessment process established by the Carbon Disclosure Project (CDP). This study, which was driven by 225 international investors who manage assets estimated at 31.5 billion US dollars, evaluated 10 key aspects of the initiatives adopted by the companies in order to slow climate change. The Company was evaluated not only on the basis of its current strategy, one of the mainstays of which is defense of the environment and support for sustainable development, but also on the basis of an appropriate assessment of the risks and opportunities for its operations arising from climate change, as well as on the basis of the quality and effectiveness of the plans that have been implemented to reduce greenhouse gas emissions. IBERDROLA's activities and facilities produce five of the six greenhouse gases recognized by the Kyoto Protocol. Quantitatively, carbon dioxide (CO2) is the most abundant gas, and is generated by the burning of fossil fuels at thermal power generation systems. Because of their relatively small contribution, no information is provided about the quantities attributable to other GHGs. The document entitled “Environmental effects of the production and distribution of electrical power” [“Efectos ambientales de la producción y distribución de energía eléctrica”], which is available on the www.iberdrola.com website, reflects the most significant environmental effects of the production of electricity (on climate change, among others), the actions being taken to control and correct them, and the characteristics of the various different production technologies. 121 The carbon dioxide emissions for 2006 are reflected in table 39. as a result of the replacement of the thermal-power technologies by more efficient combined cycle plants. This trend will continue over the coming years, in keeping with the goals of the strategic plan. TABLE 39 CO2 emissions (t) CHART 45 2006 IBERDROLA Spain Generating facilities Cogeneration IBERDROLA Latin America Generating facilities Cogeneration THE IBERDROLA Group Generating facilities Cogeneration Total 11,547,552 1,090,121 6,880,753 1,040,552 Changes in CO2 specific emissions thermal mix(12). IBERDROLA Spain (t/GWh) 862 787 712 684 592 19,381,815 2,582,969 21,964,784 513 2001 IBERDROLA's results for absolute emissions and for the overall mix(9) do not show a clear trend from one fiscal year to another, because the final result depends on the amount of hydroelectric production, which in turn depends on the rainfall during the hydrological year. Consequently, the hydroelectric production figures for 2006, 2005, and 2004 were very different. The value of the overall mix on which the monitoring was based is the value of the emissions produced by the combined cycle plants and by the conventional thermal power plants in Spain, because of the international commitments made by this country and because the facilities are subject to the emission allowance trading regulations. The result of the overall mix of carbon dioxide emissions in Spain in 2006 was 239 t/GWh considering only plants that are 100%-owned by IBERDROLA, and 211 t/GWh considering also the plants in which the Company holds an interest. As a reference, the same mix for European power companies was on the order of 350 g/kWh,(10) and the figure for Spanish power companies was 487 t/GWh(11). The thermal mix indicator is most representative in terms of monitoring the course of emissions from one year to the next, because it directly reflects whether improvements have or have not been made in the emission-producing generation technologies. As indicated in chart 45, the trend in recent years has been decreasing, 581 2002 2003 2004 2005 463 466 2006 2007est. 2008est. 2009est. The result of the CO2-specific emissions (thermal mix) for the Latin American generating facilities in 2006 was 365 t/GWh. Since 2001, carbon dioxide emissions per GWh produced by the thermal power plants have dropped by 33% Indirect emissions associated with energy imports During the year 2006, IBERDROLA’s imports into the Spanish electrical power system came only from France, with a total volume of 112 GWh. This energy was purchased through organized markets and bilateral contracts. Because of the current status of the energy markets, it is impossible to know which technology produced the purchased energy and, therefore, the specific CO2 emissions. However, assuming that the specific emission of the imported energy reflects the average for the French electricity industry, and taking as an approximation the specific emission figures published for the year 2004 by the International Energy Agency (70 t/CO2/GWh), IBERDROLA’s imports accounted for 7,854 tons of CO2 in 2006. 9. Obtained by dividing the emissions by total production. 10. Source: “Environmental Statistics of the European Electricity Industry. Trends in Environmental Performance 2003-2004. Eurelectric. www.eurelectric.org-. 11. Source: UNESA -www.unesa.es-. 12. CO2-specific emission factor in the thermal mix: obtained by dividing the values of the absolute CO2 emissions by the electricity of thermal origin generated by the Company, i.e., the ratio of absolute emissions (in tons) divided by electricity produced (in GWh) by the combined cycle plants and by the conventional (coal and fuel-oil) thermal plants. 122 ENVIRONMENTAL INFORMATION Emissions associated with the transportation of passengers and fuel Greenhouse gas emissions not arising from the Company’s normal activities in Spain, although indirectly caused by them, have been quantified since 2004. This category includes emissions associated with the movement of vehicles and other means of transportation for both employee travel and fuel transport. The method for calculating these emissions is based on the application of emission factors that are taken from internationally recognized publications and that assign a numeric value to emissions on the basis of various input parameters (see table 40). power production and distribution” [“Efectos ambientales de la producción y distribución de energía eléctrica”], available on the www.iberdrola.com, website, which also presents the actions for controlling and correcting these effects, along with the characteristics of the different production technologies. IBERDROLA’s combustion profile puts the Company in an excellent position in this regard, because the large contribution of renewable energies reduces overall emissions levels, and modern emission control technologies incorporated into the combined cycle plants bring these values to low levels. The results of SO2 emissions for the fiscal year are shown below (see table 42). TABLE 40 GHG emissions associated with employee travel. IBERDROLA Spain TABLE 42 SO2 emissions CO2 (t) km CO2 (t) CH4 (t) km CO2 (t) km 2006 18,210 33,804,903 1,770 280 75,582,530 70 1,557,457 2005 17,690 27,064,341 1,520 240 64,705,217 40 869,787 2004 11,950 17,032,437 1,370 220 58,527,241 30 640,051 The emissions factor of IBERDROLA’s fuel supply chain was determined and the emissions from this activity were calculated based on an analysis of the various means of transportation employed (see table 41). Sulfur dioxide, oxides of nitrogen, and particulate emissions Atmospheric emissions of nitrogenated and sulfurated compounds created by the burning of fossil fuels causes environmental effects, which are described in the document entitled “Environmental effects of electric (t) 2006 IBERDROLA Spain Generating facilities Cogeneration IBERDROLA Latin America Generating facilities Cogeneration IBERDROLA Group Generating facilities Cogeneration Total 33,712 225 208 29 33,941 253 34,194 The result of the overall mix(13) of sulfur dioxide emissions in Spain in 2006 was 0.69 t/GWh, taking into consideration only the plants 100%-owned by IBERDROLA, and 0.51 t/GWh, taking into consideration the plants in which it holds an equity interest. As a point of reference, the same mix for European electrical power companies was on the order of 1.25 t/GWh.(14). TABLE 41 CO2 emissions associated with the transport of fuel. IBERDROLA Spain Train travel Ship travel Road travel Total Kilometers traveled 2006 48,621,095 89,898 4,713,671 CO2 emissions (t) 2006 6,807 4 1,730 8,541 Kilometers traveled 2005 61,953,768 113,080 5,516,609 CO2 emissions (t) 2005 8,674 5 2,025 10,704 13. Result of dividing emissions by overall production. 14. Source: Environmental Statistics of the European Electricity Industry. Trends in Environmental Performance 2003-2004. Eurelectric. www.eurelectric.org14. Result of dividing emissions by the entire production. 123 As indicated in chart 46, the indicator for SO2 emissions in the thermal mix showed a decreasing trend in recent years due to the replacement of thermal technologies. This trend will continue over the next few years, in keeping with the goals of the strategic plan. The indicator for NOx emissions in the thermal mix showed a decreasing trend in recent years, as indicated in chart 47, due to the replacement of thermal technologies. This trend will continue over the next few years, in keeping with the goals of the strategic plan. CHART 46 CHART 47 Changes in SO2 specific emissions (thermal mix)(15). IBERDROLA Spain Changes in NOx specific emissions (thermal mix)(15). IBERDROLA Spain (t/GWh) (t/GWh) 5.99 2.67 2.42 4.78 2.41 3.59 1.8 3.23 1.41 2.3 1.09 1.7 1.29 0.59 0.49 2001 2002 2003 2004 2005 0.6 0.46 2002 2006 2007est. 2008est. 2009 est. The results for NOx emissions for the fiscal year are shown below (see table 43). TABLE 43 NOx Emissions (t) 2003 2004 2005 2006 2007est. 2008est.2009 est. Particulates originate primarily from the burning of solid fuels (coal). Given the small contribution of this technology to IBERDROLA’s total generation, and the incorporation of control systems and the minimization of emissions, these levels have been held to very low figures in recent years. (t) 2006 IBERDROLA Spain Generating facilities Cogeneration IBERDROLA Latin America Generating facilities Cogeneration IBERDROLA Group Generating facilities Cogeneration Total 28,041 3,972 The results for particulate emissions during the fiscal year appear below (see table 44). TABLE 44 Particulate emissions (t) 847 229 29,235 6,173 35,408 The result of the overall mix (16) of nitrogen oxide emissions in Spain in 2006 was 0.58 t/GWh, taking into consideration only the plants 100%-owned by IBERDROLA, and 0.52 t/GWh, taking into consideration the plants in which it holds an equity interest. As a point of reference, the same mix for European electrical power companies was on the order of 0.06 t/GWh (17). 2006 IBERDROLA Spain Generating facilities Cogeneration IBERDROLA Latin America Generating facilities(*) Cogeneration IBERDROLA Group Generating facilities Cogeneration Total 2,313 168 49 2,498 49 2,547 (*) Does not include figures from Altamira V, which entered into commercial operation in November 2006. 15. Specific emission factor in the thermal mix: result of dividing the absolute emission values by electric production of thermal origin generated by the Company, i.e., the ratio of absolute emissions (in tons) divided by the electricity produced (in GWh) by the combined cycle plants and the conventional thermal power plants (coal and fuel). 16. Result of dividing emissions by overall production. 17. Source: Environmental Statistics of the European Electricity Industry. Trends in Environmental Performance 2003-2004. Eurelectric. www.eurelectric.org 124 ENVIRONMENTAL INFORMATION The result of the global mix(18) for particulate emissions in Spain in 2006 was 0.05 t/GWh, taking into consideration only the plants 100%-owned by IBERDROLA, and 0.03 t/GWh, taking into consideration the plants in which it holds an equity interest. As a point of reference, the same mix for European electrical power companies was on the order of 0.12 t/GWh(19). The indicator for particulate emissions in the thermal mix showed a decreasing trend in recent years, as indicated in chart 48, due to the replacement of thermal technologies. This trend will continue over the next few years, in keeping with the goals of the strategic plan. CHART 48 Change of the specific particulate emission factor in the thermal mix(15). IBERDROLA Spain (t/GWh) 0.26 In 2006, 78 equivalent kg of CFC-11 were inventoried in the cooling systems of the Santurce thermal power plant. Similarly, during the fiscal year, 14 cylinders of halon 1301, each weighing 45 kg, were removed from the Records Center of the Cofrentes nuclear power plant, for a total of 630 kg. Thus, 2,679 kg of the gas are still present in the cylinders currently in use. The cooling systems of the various power plants and cogeneration facilities in Mexico were found to contain 90.45 kg of CFC-11. 0.33 0.27 Ozone layer-reducing emissions The chlorofluorocarbon (CFC) substances long used as refrigerants and propellants are a threat to the ozone layer if they are released into the atmosphere. At IBERDROLA’s facilities, ozone layer reducing substances are present primarily in fire suppression equipment and cooling systems, and the equipment is maintained in accordance with the provisions of applicable regulations. 0.24 0.17 0.12 0.1 0.05 2001 2002 2003 2004 2005 0.05 2006 2007est. 2008est. 2009 est. In 2006, the Velilla thermal power plant implemented a combustion control system consisting of a system for monitoring local boiler conditions and an expert optimization system which, based on the data obtained, can suggest action to be taken with regard to the combustion regulation variables. With this initiative, which will gradually be extended to the rest of the facilities, NOx emissions are expected to be reduced by 15% to 25%, with a minimal impact on the levels of pollutants generated. Work has also begun at this facility to build a desulfurization plant, which will reduce the plant’s sulfur oxide emissions by more than 90% and its particulate emissions by 70%. The only atmospheric emissions originating from these confined products would be those arising from possible losses, which are practically negligible. IBERDROLA’s office buildings were found to contain 2,744.2 kg of R-22 coolant in their air-conditioning equipment. As specified by international conventions on the management of chemical products damaging to the ozone layer, their use in new air-conditioning equipment will be restricted in most countries starting in 2010. IBERDROLA’s specific policy regarding this substance is based on reducing its presence at facilities, as evidenced by the reduction noted during the last year, when the quantity fell from 4,080 kg in 2005 to 2,744.2 kg in 2006. Meanwhile, the Lada thermal power plant has completely rebuilt two of its four electrostatic precipitators, replacing all of the emitter electrodes and collector plates with others that reflect the latest technology. The control system has also been completely replaced. This change is expected to produce improved reliability in fly ash collection and a significant reduction in particulate emissions. 18. Result of dividing emissions by overall production. 19. Source: UNESA, www.unesa.es-. 125 Biodiversity Environmental diversity and a relatively low rate of degradation make it easier for Spain to have large expanses of protected areas and many legal avenues for the environmental protection of this space (see table 45), with very diverse designs, dimensions, assets to be protected, and management methods.(20) Because the trend toward increased protection of both land and species in general is a characteristic of highly industrialized nations, it is likely that the spaces that are now legally protected will continue to expand in the future. TABLE 45 Environmental biodiversity (2006) Surface area (hectares) Total area of the country National parks Biosphere reserves RAMSAR spaces Natural parks ZEPAs(*) LICs(**) 50,478,200 328,912.00 2,420,968.00 173,124.55 3,319,474.00 9,237,745.00 11,909,636 % of the total surface area of the country 100.00 0.65 4.80 0.34 6.58 18.30 23.59 (*) Special Bird Protection Areas. (**) European Community Interest Areas. As a result of this trend, the Company created a working group in 2006 with representatives from environmental organizations and from the generation, distribution, and renewable energy units. Documents have been prepared, one of which gives IBERDROLA’s public position on biodiversity, and the other consisting of an introduction to biodiversity, the latter of which is available on the Company’s internal and external website. This group is also working on the Company’s Biodiversity Action Plan for 2007 and the subsequent fiscal years. Location and areas occupied by facilities in protected areas; impact and management focus The presence of the Company’s facilities in different protected areas and their principal impact are described below. The most significant environmental effects of the activities for the production and distribution of electricity, activities for monitoring and correction, and the characteristics of the different production technologies are described in the documents entitled “Environmental effects of the production and distribution of electrical power” [“Efectos ambientales de la producción y distribución de energía eléctrica”] and “Introduction to the concept of biodiversity management at the company” [“Introducción al concepto de gestión de la biodiversidad en la empresa”], both of which are available in the “Environment” section of the website. www.iberdrola.com. Generation facilities There are no thermal generation facilities in these areas, or any significant effects thereof on adjacent areas, that do not produce substantial local effects, either through atmospheric emissions or through the use and discharge of water at these facilities. Their environmental management is oriented toward minimizing emissions and the risk of accidental spills (see the goals of the Environmental Management System on page 111 and the section entitled Accidental Spills on page 133). The new combined cycle natural gas plants are also subject to the environmental impact assessment procedure, in which the impact on biodiversity during the design, construction, operation, and dismantling phases of the facility are analyzed and predicted, with the participation of Iberdrola Ingeniería y Construcción, within the context of a process certified as compliant with the UNE-EN ISO 14001:2004 standard. The company is working on a biodiversity policy and action plan However, a substantial part of the hydroelectric assets are located in diverse types of protected spaces. Pursuant to Spanish water legislation, these areas are public assets that are managed by IBERDROLA under a concession arrangement for a specific period of time, as established in each case. Table 46 shows the location and occupied area of the principal elements. According to the figures shown in table 46, reservoirs represent 1.44% of the protected area in which they are located. The managed reservoirs also include 14,670 hectares located in areas of the Nature Network [Red Natura] areas (i.e., Special Bird Protection Areas (ZEPAs) and Common Interest Areas (LICs)). The Company has no significant plans to develop these assets over the next few years, and therefore no significant environmental or social effects are foreseen in terms of construction activities. The Company’s policy in this area is focused particularly on improving the operating and environmental efficiency of the existing assets. The principal impact of the reservoirs on biodiversity consists of the fragmentation of the habitat and the transformation of the ecosystem due to the conversion from a lotic water system to a lentic or semi-lacustrine water system. 20.Regarding the management categories of the World Conservation Union (WCU) www.uicn.org- most protected areas in Spain are category VI (“Managed Resource Protected Areas”), i.e., protected areas managed primarily for sustainable use of the natural ecosystems. 126 ENVIRONMENTAL INFORMATION Because the vast majority of these assets were built more than 20 years ago, prior to the designation of the protected areas, the gradual effect has been the creation of new ecosystems, giving rise to the current situation in which there are many examples of integration into the natural environment. Some of these spaces contain concentrations of diverse species of aquatic wintering birds (Ullivarri, Esla, Azután, Valdecañas, and Alcántara, etc.), while others are used in avian migratory routes (the above-mentioned four, others in the Mediterranean basin, etc.). Another example is the river canyons (reservoirs located in the Arribes del Duero and Tajo canyons), which contain concentrations of extensive populations of birds of prey (the royal eagle, leonado vulture, peregrine falcon, black kite, hawk, Egyptian vulture, et al.). The focus of biodiversity management in power generation at these assets is oriented toward reconciling their operation with preservation of the environment. Thus, the economic forecasts in the Company’s new strategic plan include a budget for implementing the principal working approaches to biodiversity, which consist of: • Minimization of environmental risks at the facilities. • Development of the water quality measurement network, by segments. • Recovery of natural environments. • Protection from invasive species. • Fauna protection activities. • Agreements with environmental authorities. One highlight of 2006 was the PRIMA Project, which received an endowment of 1,151,000 euros. Within its framework, various adjustment have been made within the facilities (including water-oil separators, oil splash TABLE 46 Reservoirs in protected areas Type of space Biosphere reserves National parks RAMSAR spaces Natural parks Name of the space/area (hectares) 330,460 Monfragüe / 116,160 Sierras de Cazorla, Segura and Las Villas / 214,300 Ullibarri reservoir embankments / 397 136,965 Montes Invernadeiro / 5,772 Arribes del Duero / 106,105 International Tajo / 25,088 Total biosphere reserves, 467,822 national and natural parks and ramsar spaces(*) Autonomous community Extremadura Andalucía Basque Country Reservoir Torrejón Tajo Torrejón, Tietar, Alcántara La Vieja Anchuricas Ullibarri Las Portas, Cenza, Cenza Medio, Castilla y León Villalcampo, Castro, Aldeadávila, Saucelle Extremadura Cedillo Galicia Reservoir area (hectares) 2,365 2,301 Reservoir area in the space (%) 0.72 1.98 64 0.03 0 397 0 100 3,986 1,383 2.91 23.96 1,203 1.13 1,400 5.58 6,748 1.44 (*) The natural spaces of Monfragué and Sierras de Cazorla, Segura, and Las Villas are not shown, because the larger area, which has been declared a biosphere reserve, is already shown. 127 detectors, impounding basins and leak collection trays, improved residual water discharge installations, installation of oximeters, etc.). The budget allocation has been increased, as has the quality of the barriers, controls, and other physical means of containing and absorbing accidental spills. Channels have been fenced to prevent animals from falling into them, and sediment-removal activities have been performed in the reservoirs, etc. Distribution facilities Regarding distribution, the facilities present in protected areas consist of overhead medium, high, or very high voltage electrical power lines. Because essentially all of the protected spaces were declared within the last 20 years, most of the facilities had already been built before the protection of the various spaces was declared. Regarding the protection of the existing river ecosystem downstream of the reservoirs, all of the dams involved have a maintenance flow rate or ecological flow rate that ensures the existence and preservation of the fish species in these sections of the rivers. Part of these power-line infrastructures are located in diverse types of protected spaces. The location and occupied area of the principal elements are shown below (see table 47). IBERDROLA’s very high voltage lines cover a length of 6,210 kilometers, 26% of which is located in protected areas. The medium and high voltage lines cover a length of 95,103 kilometers, 43.5% of which is located in protected areas. TABLE 47 Electrical power lines in protected areas (2006) Type of space Name of the space Autonomous Community Biosphere reserves Bárdenas Reales Cazorla, Segura and Las Villas La Mancha Húmeda Manzanares Monfragüe Peaks of Europe Navarra Andalucía Castilla-La Mancha Madrid Extremadura Cantabria, Asturias and Castilla-León Asturias Basque Country La Rioja National parks RAMSAR spaces ZEPAS LICs Total 128 Redes Urdaibai Valle del Jubera, Leza, Cidacos and Alhama Peaks of Europe mountain range Orellana reservoir Valencia lagoon El Hondo lake Villafáfila lakes Mar Menor Pego-Oliva marsh Prat de Cabanes-Torreblanca Mundaka-Guernica river La Mata and Torrevieja salt marshes Santa Pola salt marshes Cantabria, Asturias and Castilla-León Extremadura Valencia Valencia Castilla-León Murcia Valencia Valencia Basque Country Valencia Valencia Presence of lines (km) Medium and Very high high voltage voltage 2,369.80 199.80 29.05 0.00 405.20 23.30 8,098.20 13,856.00 24,758.25 1,018.30 1,466.00 2,704.00 ENVIRONMENTAL INFORMATION In the distribution activity, the principal impact on biodiversity occurs in the construction and also in the operation and maintenance phases. During construction, flora and fauna are disturbed by the presence of humans and machinery, noise from the work, and alterations in vegetation (due to road openings and terrain clearings), as well as by changes in the landscape. These effects are predicted and controlled through environmental impact assessment procedures and internal environmental management procedures, which include -even when not required by law- the identification of environmental aspects, including the impact on biodiversity during the design, construction, and operation phases of the lines, as well as legal requirements and operational inspections, which are performed by Iberdrola Ingeniería within the context of a process certified as compliant with the UNE-EN ISO 14001:2004 standard. In the operation and maintenance phase, the principal impacts are caused by the coexistence of the lines with avian fauna and with vegetation. For the avian fauna, the impacts occur primarily on old-configuration lines and in certain areas, because the new developments include designs intended to minimize these effects. To manage fauna and flora during the distribution phase, a geographic information system has been combined with the operation and maintenance systems of the business division, to provide a foundation for the development of an environmental management tool that makes it possible to identify the risk points, locate them geographically, analyze the causes (based on the condition of the environment), and adopt preventive measures for new developments. Similarly, an organized inventory of fauna has been established, based on the national and autonomous catalogs and on the WCU Red List. This internal inventory, available to everyone responsible for distribution maintenance operations, identifies each species with photographs, indicates its level of protection (in danger of extinction, sensitive to changes in habitat, vulnerable, or of special interest) and provides information about its problems with respect to electrical power lines and about its habits and habitats. The focus of biodiversity management during the distribution phase is particularly focused on reducing the incidence of events involving avian fauna and vegetation. Notable during 2006 were the results of the white stork habit-change pilot project. Field monitoring performed during the fiscal year confirmed that a bird that had been moved to an artificial nest built a similar artificial nest, and the adults whose chicks were transferred from the towers or pylons to new artificial nests returned there to raise the chicks. Similarly, an experimental campaign was conducted to install a new type of cable-support crosspiece (developed internally in collaboration with the WIGEVASA company) in the medium voltage electrical pylons, in order to prevent storks from building their nests in dangerous areas, thereby preventing their electrocution and the resulting interruptions in the supply of electrical power. The new model, as installed at various points in the Salamanca and Zamora rural network, consists of a metal crosspiece that makes it difficult for storks to arrange and secure the initial pieces required to build their nests. One highlight of the projects developed in conjunction with third parties consisted of the wire insulation activities performed in the province of Toledo pursuant to the cooperation agreement with the Spanish Ornithological Society (SEO/BirdLife) in the campaign sponsored by this NGO to insulate certain electrical power lines deemed hazardous to Bonelli’s Eagle. This project represented a fruitful collaboration between the Company, the NGO, and the government (Governing Council of Castilla-La Mancha), sharing information on the history of incidents, environmental risks, etc., with the goal of determining the highest-priority actions. Another highlight was the agreement signed by IBERDROLA Distribución with the Ministry of the Environment and the Provincial Government of Extremadura, which was notable for its commitment to an overall investment of 800,000 euros in measures for the modification of electrical power lines, with the goal of preventing the risk to birds. IBERDROLA Distribución contributed half of this amount. Renewable energy In the case of renewable energy facilities, the strong growth of wind farms in recent years stands out. Unlike the Company’s other installations that existed prior to the declaration of protected spaces, the wind farms post-date them. This situation entails restricted development of projects in these areas. Consequently, the presence of wind installations in biosphere reserves, national parks, RAMSAR spaces, and natural parks is an exceptional situation. 129 Throughout the design phase of the facilities, studies are being conducted to determine the configuration of the facility that best suits its location. Accordingly, studies are performed to measure noise, analyze vegetation, or monitor fauna, to help ensure the best environmental integration of the facilities and, by extension, of the activity. These projects extend throughout the operational period of the facility, because they are performed according to the specification set forth in the respective conditions. These aspects are considered in the environmental impact assessment processes, which are carried out with the participation of Iberdrola Ingeniería within the context of a process certified as compliant with the UNE-EN ISO 14001:2004 standard. Awareness In 2006, a cooperation agreement was signed with Fundación Tormes-EB to create the IBERDROLA Environmental Classroom [Aula IBERDROLA de medio ambiente], the goals of which are to create an ongoing IBERDROLA environmental training class with high educational quality, geared toward training future environmental engineers within the country, and transforming it into a forum for debate and national reference on the subject. Throughout 2006, three course were offered: interpretation and use of natural spaces, restoration of riverbanks and spaces and environmental communication. The level of acceptance of the courses is evidenced by the fact that spaces are filled within three days from the commencement of registration. Similarly, the attendees’ level of satisfaction has been outstanding, with over 75 students participating in the courses. Latin America In Mexico, there are no IBERDROLA facilities in protected areas. The Company has continued the project to restore the saline environment of the estuary and its biodiversity by discharging seawater in the industrial port of Altamira. The impact of the activities of affiliated Latin American companies in 2006 remained outside the scope of IBERDROLA’s management capacity. 21. Does not include the values of the cogeneration facilities. 130 OTHER INDICATORS Consumption of chemical products The information provided in this section refers to the chemical products used in the combustion processes(21) -primarily derived from the tasks consisting of the treatment of fumes and effluents, and the adaptation of the processes- that are most representative, both quantitatively and qualitatively, because of their possible effect on the environment (see table 48). TABLE 48 Consumption of chemical products (kg) 2006 IBERDROLA Spain Sulfuric acid 4,556,107 Ammonia 26,581 Sodium hydroxide 1,041,283 Sodium hypochlorite 3,195,993 IBERDROLA Latin America Sulfuric acid 2,510,387 Ammonia 19,675 Sodium hydroxide 399,458 Sodium hypochlorite 896,187 2005 2004 4,083,313 38,333 1,227,573 4,038,662 4,262,400 25,349 896,589 2,711,324 2,219,622 15,771 167,317 1,566,187 1,879,386 3,370 134,003 1,160,725 ENVIRONMENTAL INFORMATION Water TABLE 50 Consumption The principal water consumption at IBERDROLA’s facilities is due to evaporation during the cooling process at thermal power plants. According to table 49, the volume of continental water consumed in Spain to cool combustion plants is 34,495,818 m3. The volume consumed for processing water and auxiliary services at such plants was 5,967,210 m3 of continental water. Data on the discharge volume is the cooling return water plus effluents from the treatment systems. These volumes of flow unite in the same collector and are discharged into the recipient. Water that has evaporated during the process is deemed to be consumed during cooling. Fifty-eight percent (58%) of cooling consumption in Spain corresponded to the Cofrentes nuclear plant whose water consumption remains stable from year to year due to the fact that there are no significant variations in its production or in the ratio of water consumption to electricity generated (m3/GWh). With regard to the remaining plants, the consumption of the new combined cycle plants is much more efficient than that of traditional thermal power plants (see table 50). Therefore, the replacement of traditional thermal power plants with new combined cycle technologies has meant a decrease in water consumption for electricity generated. This trend will continue in the next few years as a consequence of the progressive replacement of technologies under the 2007-2009 Strategic Plan. Specific consumption of cooling water by technologies. IBERDROLA Spain (m3/GWh) 2006 881 1,539 2,169 Combined cycle plants Thermal power plants Nuclear power plant (Cofrentes) Chart 41 on page 117 regarding water consumption shows the decrease in the ratio of water consumed in cooling for thermal combustion in Spain between 2004 and 2006. To calculate the specific consumption ratio in cooling-thermal mix in Spain, only plants which consume water through evaporation in cooling (closed system) and their respective production have been taken into consideration(22). In 2006, the specific cooling consumption decreased with respect to 2005 despite the increase in energy production of the plants with closed cooling systems, such as the Arcos de la Frontera combined cycle plant. In future years, new combined cycle plants will be placed in service in Spain and Latin America. Thus, the trend is for a further decrease in water consumption for cooling purposes. Specific consumption of cooling water has decreased TABLE 49 Water use (2006) m3 COLLECTION CONSUMPTION Process and auxiliary services 34,356,164 5,515,555 33,889,194 4,236,878 466,970 1,278,675 9,679,422 1,197,300 1,012,348 7,881,961 1,797,461 184,952 71,228,624 7,366,735 5,452,753 68,905,284 2,323,339 1,913,982 DISCHARGE Cooling IBERDROLA Spain Generating facilities Cogeneration IBERDROLA Latin America Generating facilities(*) Cogeneration(**) IBERDROLA Group Generating facilities Cogeneration 1,489,315,015 1,486,978,010 2,337,005 32,006,483 29,795,009 2,211,474 2,220,090,528 2,215,016,089 5,074,439 1,449,433,295 1,448,851,938 591,359 21,129,761 20,900,700 229,061 2,141,473,364 2,140,636,246 837,118 (*) Does not include figures from Altamira V, which began commercial operation in 2006. (**) Does not include the use of water by the cogeneration facilities of Energy Works Brazil and Capuav. 22. Includes thermal power plants, combined cycles, cogeneration and the Cofrentes nuclear power plant. 131 Effluents All combustion plants in Spain have treatment systems that treat residual water prior to discharge into the environment (sea, reservoir, or river). Water from the process undergoes a physicochemical treatment, which includes the separation of hydrocarbons. Wastewater is treated in compact treatment systems with biological aerobic processes. And coal plants have a treatment system for slag from the plant, which consists of a decantation-coagulation process, preventing the entry into the recipient water of particulate coal or coal in suspension. During the 2005-2006 period, a plan was implemented at the combustion plants to minimize the risks of discharge and improve its quality. Treatment facilities were established and improved for this purpose. Optimization of the drainage network of the Velillla plant, at a cost of 1.5 million euros, is noteworthy. Networks were unified and the number of discharge points were reduced. In thermal combustion plants, large volumes of water are collected for the cooling process. When this is in a closed system, part of the water, normally freshwater, evaporates and the remainder is returned to the environment without significantly altering its physicochemical characteristics. Most plants with an open cooling system collect water from the sea and virtually all of it is returned. IBERDROLA’s combustion plants in Spain and Latin America monitor effluent quality, with continuous pH, conductivity, and turbidity measurements. Monthly or quarterly analyses are performed through an accredited body and reported to the government. The total values of the most representative parameters obtained during the 2006 fiscal year are shown in tables 52 and 53. In both systems, closed and/or open, water that returns from cooling dilutes the process water and wastewater, which is treated in advance, ensuring that the contaminant load of the discharge is minimal. In addition, despite an increase in temperature, it does not negatively affect the natural recipient because of its dilution effect (see table 51). At nuclear plants, there is exhaustive monitoring of the process water and wastewater, which is treated, stored and subsequently discharged periodically under the control of a representative of the Júcar Water Commission. The majority of cogeneration facilities are associated with an industrial process and the party responsible for water management is specific to the process. Therefore, no information on the quality of the water is provided. TABLE 51 Origin of the water collected and discharge location of effluents from generating facilities. IBERDROLA Spain (2006) Aceca combined cycle(*) Origin of the cooling water Tajo River Arcos combined cycle (*) Gudalcacín Reservoir Castellón combined cycle(**) Castejón combined cycle(*) Santurce combined cycle**) Cofrentes nuclear plant(*) Aceca thermal power plant (50%)(*) Mediterranean Sea Ebro River Cantabrian Sea Júcar River Tajo River Castellón thermal power plant(**) Escombreras thermal power plant(**) Santurce thermal power plant(**) Lada thermal power plant(*) Pasajes thermal power plant(**) Velilla thermal power plant(*) Mediterranean Sea Mediterranean Sea Cantabrian Sea Nalón River Cantabrian Sea Carrión River Origin of the process water and auxiliary services Tajo River / Sewer Villaseca de la Sagra Gudalcacín Reservoir Underground collection Ebro River Urban network Río Jucar Tajo River / Sewer Villaseca de la Sagra Underground collection Urban network Urban network Nalón River / Urban network Urban network Carrión River Origin of the process water and auxiliary services Tajo River / Sewer Irrigation Channel / Majaceite River Mediterranean Sea Ebro River Cantabrian Sea Jucar River Tajo River Mediterranean Sea Mediterranean Sea Cantabrian Sea Nalón River Cantabrian Sea Carrión River (*) Combustion plants that are cooled with continental water also have their discharge point in continental waters, which does not significantly alter the physicochemical characteristics of the recipient. (**) Combustion plants with an open cooling system collect and discharge in the sea. 132 ENVIRONMENTAL INFORMATION TABLE 52 Effluents (parameters). BERDROLA Spain (2006) Ph (average) Solids in suspension (Kg) DBO5 (Kg) DQO (Kg) NTOTAL (Kg) PTOTAL (Kg) 7.84 94,747 41,952 210,170 71,920 2,900 Plans to minimize the risk of spills at generating facilities are implemented within the framework of activities to improve the thermal, combined cycle and hydroelectric plants. In distribution, there is also a plan to minimize the risk of spills, within the framework of which 43 oil sump deposits were built at substations in 2006. TABLE 55 Accidental spills Data corresponds to the effluents from the combined cycle and thermal power plant treatment systems. It is expressed in (kg) taking into consideration the effluent (m3/year) and concentration (kg/m3) of each parameter. (number/year) IBERDROLA Spain IBERDROLA Latin America TABLE 53 Effluents (parameters). IBERDROLA Latin America (2006) Ph (average) Solids in suspension (Kg) DBO5 (Kg) NTOTAL (Kg) PTOTAL (Kg) 7.7 239,107 25,341 57,018 19,006 In the case of Latin America, the Monterrey and Laguna plants treat water, which they collected for their use and return in better condition, for which reason they do not add contaminants. The Altamira III and IV plant does not have a treatment system, and the figures are those shown in the table. Figures for Altamira V, which began commercial operation in November 2006, are not included. Activities resulting in improved water consumption levels at offices (see table 54) include most notably the progressive transfer of a large percentage of the staff in Spain to new, more efficient corporate buildings and awareness campaigns at these offices. 2006 0 0 2005 1 0 2004 1 0 Waste Chart 39 on page 134 describes the origin of the waste produced at the Company. The most typical waste produced by the combustion process at thermal power plants consists of fly ash, slag and nuclear waste. Of the former, 401,490 tons were produced in 2006, 92.20% of which was reused in cement production and as filler material in infrastructure projects. Similarly, 46,602 tons of boiler slag were produced, which were processed for disposal. The production and reuse of these ashes (which are only produced in coal-fired plants) is shown in table 56 below. TABLE 56 Production/reuse of ash from thermal power plants. IBERDROLA Spain TABLE 54 Year Water consumption at offices and facilities (m3/year) IBERDROLA Spain IBERDROLA Group 2006 199,624 278,208 2005 217,819 290,580 2004 188,406 302,023 Accidental spills The information provided in table 55 below corresponds to accidental spills occurring at facilities and companies managed directly by IBERDROLA and at those where it holds a 100% interest. 2006 2005 2004 Ashes produced (t) 401,490 534,720 560,300 Ashes reused (t) 370,170 471,780 508,770 % reused 92 88 91 The Company’s efforts in recent years to increase the percentage of ash reused is noteworthy. Thus, the 2005-2006 period saw reuse increase from 43.73% to 92.20% of the total produced, which represents a twofold increase in reuse during the period. Similarly, and as a reference, the European electric industry produces an annual average of 43.5 million tons of fly ash, approximately 50% of which it reuses in the construction sector (Source: European Coal Combustion Products Association (ECOBA) data for 2004, www.ecoba.org-). 133 In 2006, 57% less ash was produced than in 2000, and its reuse doubled With regard to the nuclear plants, they produce radioactive waste which is treated, in Spain, in accordance with the General Plan for Radioactive Wastes, which the government approves, and which the Empresa Nacional de Residuos Radioactivos (Radioactive Waste Management Company) (ENRESA), created in 1984, puts into practice. The processing of this waste is regulated by a broad legal framework, which specifically considers all activities related to the processing and financing thereof. Of all the radioactive waste nuclear plants produce, approximately 99% is intermediate and low level (with negligible heat emission), and only 1% is high-level waste (with substantial heat emission). Low- and intermediate-level waste is stored in a plant intended exclusively for this purpose in El Cabril, Córdoba, which is managed by ENRESA. Radioactive waste from hospitals, universities and research centers is also stored at this facility. As for spent fuel, after it is removed from the reactor, it is considered a high-level waste and temporarily placed in the plant’s own pool. Because the capacity of these pools is limited, the solution set forth in the VI General Plan for Radioactive Waste is to have Interim Centralized Storage [Almacén Temporal Centralizado] (ATC) for all Spanish plants. In 2006, the Cofrentes plant produced a total of 161.70 m3 of intermediate- and low-level radioactive waste, i.e., ready for deposit into the storage facility at El Cabril. The development of a plan to minimize its intermediate- and low-level radioactive waste is among the notable activities performed during the fiscal year. The rest of the nuclear plants in which IBERDROLA has an interest produced 131.34 m3 of intermediate and low-level radioactive waste (a figure corresponding to the percentage interest owned by the Company). Hazardous waste Various areas of the Company carry out activities designed to minimize and improve processing of hazardous waste that is produced. The following stand out among the objectives established in 2006: • Those established by the distribution organization to minimize the risk of spills at electric transformer substations, which has translated into the construction or remodeling of 43 oil collection sumps and also the removal and decontamination of power transformers with PCB levels over 500 ppm and capacitor banks. Treatment Assessment CHART 49 Waste at IBERDROLA Urban waste: • Urban or similar to urban • Inert (ashes, slag, debris from work sites, etc.) ENERGY PRODUCTION TRANSMISSION, TRANSFORMATION, AND DISTRIBUTION OF ENERGY GENERAL SERVICES CONSTRUCTION, OPERATION, AND MAINTENANCE OF FACILITIES Hazardous wastes: • Fuel-oil and/or gas-oil residues • Oils • PCBs • Impregnated materials • Ash Nuclear waste: • Medium- and low-intensity Treatment 134 Treatment Assessment ENVIRONMENTAL INFORMATION • Those established by the renewable energy organization to improve the processing of oils, which have translated into technical and financial analysis for the use of oils other than those currently used, which are characterized, for example, by a longer useful life, as well as the implementation of a pilot experiment consisting of changing oil from wind generators using tanker trucks, thereby reducing the number of oil transfers and storage thereof at the facility, with the oil being processed simultaneously with its removal. CHART 50 PCBs pending elimination in Distribution (t) 6,601 5,803 • The one established at all Mexican facilities to reduce the creation of oil-impregnated materials by 10% compared with the previous year. 3,754 2004 2005 2006 The evolution of hazardous waste generation is described in the table 57 below. TABLE 57 Hazardous Waste Generation Hazardous Waste (t)(*) 2006 IBERDROLA Spain 7,796 IBERDROLA Latin America 176 IBERDROLA Group 8,653 2005 10,549(**) 200 11,024 2004 4,298 1,875 4,751 Efficient products and services The energy provided in 2006 to the Company’s users (i.e., regulated and deregulated businesses) comes from the wholesale electricity market, which includes energy from the Spanish mainland electric power system. The primary sources of energy for the mainland electric power system(23)in 2006 were the ones shown in chart 51: (*) The hazardous wastes specified do not include PCBs. (**) Increase due to the cleanup of ditches close to the fuel-oil tanks of the Escombreras thermal power plant and excavation of a new water circulation channel of the combined cycle plant. CHART 51 Primary energy source of the peninsular Spanish electrical power system (2006) (%) Elimination of PCBs With regard to polychlorobiphenyls (PCBs), these substances are not produced by any of the Company’s activities, but rather are sold by the manufacturers of electrical equipment and are used mainly in transformers and capacitors, due to their excellent dielectric properties. Because of their harmful effects, they must be eliminated by their owners by the dates specified in applicable legislation (2007 in the Autonomous Community of Valencia and 2010 in the rest of the country). The Company’s possession of PCBs is limited to Spain, mainly in the distribution area, with only a residual amount of six tons pending elimination in the generation area. As shown in chart 50, the rate of PCB elimination increased in the distribution area to 35.32% in 2006, as compared with 12.09% the previous year, thereby reducing the environmental risk that these substances entail. Natural gas: 23.3% Nuclear: 22.2% Coal: 24.4% Fuel-oil/gas: 2.2% Cogeneration and waste: 7.8% *Renewables: Hydroelectric 10.8%, wind 8.4%, and others 0.8% Besides electricity, IBERDROLA and its subsidiaries provide to their customers a wide range of products and services that promote energy efficiency and savings. Table 58 on the next page presents those offered in Spain. In the framework of the Global Environmental Management System certified during the fiscal year, the organization responsible for selling these products and 23. These sources correspond to the structure of the peninsular Spain electric system from which the distribution and marketing companies take energy. They are not the IBERDROLA production sources shown in the section Operating Information, among which renewable technologies and more environmentally efficient thermal production sources account for a much higher presence. 135 services established a system which analyzes energy efficiency, science and eco-design in products and services provided by its suppliers, and these aspects are a mandatory assessment criterion for evaluating the Company’s offerings. Compliance The information provided in this section concerns legal proceedings commenced against companies managed directly by IBERDROLA and its 100%-owned subsidiaries. TABLE 58 Primary energy savings by product/service. IBERDROLA Spain (MWh/year) Solar photovoltaic energy Lighting flow regulators Energy Management System Audits with energy savings Measurements adopted(*) Total savings (MWh/year) 2006 5,342 487 1,666 10,244 2005 9,000 0 4,000 ND 17,739 13,000 (*) Includes audits within the framework of the Demand Management Program conducted by the Supply and Distribution areas. In 2006, 807,573 MWh of green energy were also supplied in Spain. Additionally, audits and energy plans were presented (without the adoption of efficiency measurement activities) with an estimated savings of 4,012 MWh/year. Other efficiency measures consisted of the distribution of 69,693 guides on efficient energy use, the installation of efficient air conditioning and heat pump equipment, and campaigns for energy conservation and efficiency. With regard to the recovery of waste or byproducts from goods or services provided to users, the principal product (electricity), does not generate any kind of reusable waste. Bioclimatic architecture In Spain, Iberdrola Inmobiliaria is promoting 285 semi-detached individual housing units, a complex of 399 block housing units, four 21-floor office buildings with a total above-ground area of 91,000 m2 and below-ground area of 42,000 m2 and a renewable energy center for IBERDROLA. All of these developments are designed using bioclimatic and ecological criteria, taking into consideration factors such as the orientation of the housing units, cross-ventilation, thermal inertia, differentiation of façade spaces, heat collection elements in the winter and natural lighting, reuse of gray water, etc., using 136 ecological materials, landscaped terraces, efficient equipment and renewable energy. And they entail an overall investment (budget allocation) of 213,252,247 euros. Thus, in 2006, legal proceedings were initiated against IBERDROLA in connection with the distribution activity in Spain. This action, which was brought in a Madrid court pursuant to a petition relating to electromagnetic fields at a transformer station, is in the processing phase. With regard to proceedings pending resolution, the following proceedings have occurred: • An administrative disciplinary proceeding for nonperformance due to failure to submit the standards for fire prevention in Barxeta and Valencia and for the line from Vilanova to Gandia is pending resolution. • Appearance in a criminal proceeding before the jurisdictional body in Móstoles, Madrid for a claim relating to electromagnetic fields around the transformer station of a facility located in Móstoles, Madrid. • Advance investigations in before the jurisdictional body in Collado Villalba, Madrid regarding a fire that occurred in 2005 at property located in Torrelodones, Madrid. ENVIRONMENTAL INFORMATION Investments and expenses 53,280 thousand euros in expenses were incurred in 2006, including those arising from direct and indirect activities with an environmental component as well as those relating to ecological fees and taxes. The costs of human resources dedicated to these activities are also taken into account. Direct investments during the 2006 fiscal year totaled 94,216 thousand euros, of which environmentally-friendly technologies account for 7,790 thousand euros. As for possible environmental contingencies that may arise, the Group believes that they are sufficiently covered by the civil liability insurance policies that it has obtained and reserves that it has created for such purposes. Specifically, 255,776 thousand euros have been provided as a reserve for the purchase of emission rights. TABLE 59 Environmental Expenses 2006 IBERDROLA Spain 49,483 IBERDROLA Latin America(*) 3,797 IBERDROLA Group 53,280 (Thousands E) 2005 2004 72,630 43,363 7,141 79,771 43,363 (*) Includes data on the Company’s activities in Brazil. This information is not available for 2004. TABLE 60 Environmental investments IBERDROLA Spain IBERDROLA Latin America(*) IBERDROLA Group 2006 94,216 94,216 (Thousands E) 2005 2004 59,057 63,836 59,057 63,836 (*) Information not available. In addition to amounts relating to expenses and investments that are completely environmental in nature, other activities took place that could be characterized only partially as environmental, for which reason they do not appear in the financial accounting system under the purely environmental headings. Bases for preparing the information The section entitled “Commitment to Sustainable Development” contains information about the coverage of the environmental information, the bases for its preparation, the environmental interest groups of the organization, details on the subjects relevant thereto and the standards for ultimately determining those that are considered essential. In addition, the process for identifying and specifically selecting the environmental groups to which the Company is committed is presented below. The result of the analysis of groups having an interest in the Company’s environmental management and the basic fields of activity for each of them were crossreferenced with an analysis of the ones with which the Company was interested in having a relationship and of the key areas for the Company. Based on this analysis, it was decided to encourage the creation of a framework of mutually beneficial relations in these key areas with organizations with which collaboration is possible. Working meetings, telephone conversations, and surveys are conducted with these organizations, and some of them sign collaboration agreements and, in some cases, framework agreements, which subsequently develop into specific agreements. Sporadic contacts are also established with other organizations with which a stable relationship is not maintained. The environmental information compiled in this chapter has taken into consideration the expectations of environmental groups to which the Company is committed and is focused on the principal environmental matters that affect IBERDROLA’s activities. It is structured into two well-differentiated parts. The first part describes the management model and strategy, and the second part is related to the performance indicators and management focus of each one, in both cases providing information about the activities of the companies managed directly by IBERDROLA and by other companies within the Group (subsidiaries), with primary emphasis on the former. The environmental mailbox at [email protected], is available for any suggestions, questions or clarifications regarding the environmental information included in this report. The contact person for this information is Carlos Fernández Briones, the Corporate Environmental and Quality Director, who can be reached by telephone at 915 77 65 00. 137 Commitment to people The achievement of its growth and profitability goals allows IBERDROLA to ensure the creation of value for shareholders, customers, employees, suppliers and, ultimately, for society as a whole. The Company is aware of its responsibility as an engine for development and progress and of the obligations stemming from its commitment to best practices in social, labor and environmental matters. The consistent and balanced response to the demands of the interest groups to which it is related entails, among other actions, providing an excellent work environment for our employees, offering competitive returns to our shareholders, applying the best corporate governance and transparency policies and providing the best energy services to our customers. IBERDROLA also devotes significant resources to initiatives aimed at the socio-economic development of our surroundings in the fields of art and culture, education and training, community service, and the environment. SOCIAL INFORMATION Human Resources Shareholders and the financial community Regulatory Authorities Customers Suppliers The Media Society HUMAN RESOURCES • Strengthen the motivation of its employees through transparent information, internal communications, training and on-going promotion. Labor practices, work ethics and human rights The IBERDROLA Group has established a relationship with its employees that respects the principles on which the following declarations and initiatives are based: • The Universal Declaration of Human Rights. • The Tripartite Declaration of the International Labor Organization on Principles concerning Multinational Enterprises and their Social Policy, which covers four areas: freedom of association, trade union freedom and right to collective bargaining; elimination of forced or compulsory labor; abolition of child labor and elimination of discriminatory practices in respect of employment and occupation. • The OECD guidelines for multinational enterprises. • The United Nations Global Compact. To put its commitments into practice, the IBERDROLA Group has a Code of Professional Conduct that establishes the standards to guide the conduct of its employees. In addition, under the Ten Guidelines for Responsible Behavior, wholly-owned companies in Spain pledge to: • Respect all human rights and, in particular, those whose violation degrades workers as a group, rejecting child labor and forced or compulsory labor. • Develop a favorable framework of labor relations based on equality of opportunity, non-discrimination and respect for diversity, promoting a safe and healthy environment and facilitating communication with the workforce. To complete the foregoing initiatives, the IBERDROLA Group has a Quality Policy in place that recommends the following in the area of human resources: • Recognize individual achievements and encourage teamwork. • Carry out all activities establishing the safety of employees as a basic requirement. • Foster a culture of prevention. The information provided below on IBERDROLA Group’s personnel refers to companies within the corporate group described in the “Characteristics of the Sustainability Report” Exhibit, which also describes the rules applied in the consolidation of such information. More detailed information on the various items dealt with herein is provided in the “Supplemental information” Annex, which includes information relating to the last three fiscal years. Objectives and policy Most companies of the Group have collective bargaining agreements in place that govern matters relating to employment, labor relations, health and safety, training, and equality of opportunity. Taking as a reference the III Collective Bargaining Agreement of the IBERDROLA Group, which affects over 2/3 of the personnel of the Group companies mentioned above, it defines the objectives and policies that apply to the various spheres of employees’ working life. Employment The following are IBERDROLA’s principal commitments to employees in connection with employment: • Maintenance of employment, guaranteeing the existence of stable and high-quality jobs, with occupational content that guarantees the on-going enhancement of employability. • Foster on-going improvement in the management of all Company processes and activities. 139 • The establishment of specific employee rotation measures to achieve organizational efficiency improvements. • Integration of prevention standards throughout the organization. • Permanent improvement of the prevention system. • The integration of workers with disabilities, who will render their services on terms that guarantee application of the principle of equal treatment, to ensure their professional advancement. Relationship of the company with its employees The main elements that define the relationships of most companies with their employees are the following: • Establish work organization, define the occupations of persons, establish their duties, set the procedure to assess occupations and facilitate the accommodation of workers with diminished capacity. • Define the terms for hiring and promoting employees. • Regulate the work regime, working hours, vacation and leave. • Define the salary structure, supplemental pay and other expenses and establish the form of payment. • Establish the characteristics of the Social Security System supplemental to the General Social Security System for companies having a Supplemental System. • Manage the conditions for obtaining certain Social Benefits, setting amounts, periods, requirements, etc. • Coordinate social and labor relations, the actions of Labor Union Sections [Secciones Sindicales], the duties and responsibilities of union representatives, etc. Occupational risk prevention and health protection The importance attached to this issue, above and beyond compliance with current regulations, leads to the on-going monitoring of preventive activities to identify, evaluate and control those risks that cannot be avoided in order to minimize occupational accidents and illnesses. To that end, and to work towards a zero-accident goal, the IBERDROLA Group has an occupational risk prevention plan that is based on the following: 140 • Promotion of training and social participation. • Increase in preventive monitoring of outsourced work. As regards occupational health, the Company’s in-house medical services are responsible for monitoring the health of employees through regular medical check-ups and vaccination campaigns to prevent specific diseases, and for providing health care. Training The companies within the Group attach the utmost importance to training, and consider it to be a vital element in facilitating the effectiveness and efficiency of employees in the performance of their duties, providing them with on-going adjustment to the requirements of organizational and technological change, thereby strengthening their aspirations for promotion. The companies provide the required means of training and employees undertake to gain the necessary knowledge and skills to update their professional qualifications by attending all events organized for such purpose. The companies state, in their respective collective bargaining agreements, the importance of training as a key element for the development of persons, updating their knowledge to enable them to address their current and future professional responsibilities. Diversity, non-discrimination and equality of opportunity Following its adherence to the Global Compact, the IBERDROLA Group intensified activities in this area, and pledged that its actions and those of its professionals would be conducted on the basis of procedures that ensure the elimination of any discrimination for reasons of race, color, sex, language, religion, political opinion, national or social origin, social status, status as a member of an indigenous people, disability, health, marital status, pregnancy, sexual orientation or other personal condition that is unrelated to job-performance requirements. SOCIAL INFORMATION In 2006, the company obtained the Family-Responsible Company certificate Aware of the problems faced by working professionals in reconciling their work and the care of small children, the IBERDROLA Group wants to help make both compatible with a successful professional career. Thus, in 2003 it implemented a maternity and family support policy, which exceeds the rights afforded by current Spanish legislation and is based on two very specific measures: • A 15 calendar-day paid leave, to be taken prior to the expected date of delivery. Since its introduction, 77 employees have taken advantage of this leave. 30 people were taking advantage of it as of the end of 2006. • A flexible five-hour working day starting on the expiration the statutory maternity leave and during the period remaining until the first anniversary of the delivery date, with full salary. 159 persons have benefited from this measure since it was introduced. 77 people were taking advantage of it as of the end of the year. • These two measures are also being applied at the following companies: Iberdrola Ingeniería y Construcción, Iberdrola Energías Renovables and Iberdrola Operación y Mantenimiento.The Code of Conduct provides that the IBERDROLA Group will respect and promote non-discrimination, applying a universal recruitment policy based on the merits and qualifications of candidates and guaranteed by the use of systems for the assessment of goals that are based strictly on professional standards. The compensation models of the companies establish fair salaries based on the level of responsibility of the professionals involved, defined by categories, and on the employees’ performance. In addition, in order to give effect to the principle of nondiscrimination, whenever there are workers who for medical reasons have diminished capacity for the performance of their current duties, but who do not obtain a declaration of permanent disability, the IBERDROLA Group will appoint them to fill the vacancy that is most suitable for their qualifications and knowledge, maintaining their original category. Human rights in the workplace Together with the principles of non-discrimination and equality of opportunity mentioned in the previous section, the Group’s companies in Spain or in Latin American countries must guarantee that they respect and comply with the principles of freedom of association and collective bargaining, of protection of ethnic minorities and of rejection of child labor and forced or compulsory labor, extending such obligation to all their subcontractors. Responsibilities within the organization For all matters relating to the management of the persons of the IBERDROLA Group, the highest-ranking manager is the Director of Corporate Resources. There are three divisions reporting to him, whose powers and duties cover specific management aspects: the Labor Relations and Organization Division, the Professional Development Division and the Compensation Division. There are human resources divisions at Group companies that report to the Director of Corporate Resources, established to manage humnan resources more closely and efficiently. Owing to the importance attached to prevention by the IBERDROLA Group, responsibility for this matter lies directly with the senior managers of the various business divisions making up the Company. Training and awareness-raising The principal strategic objectives of the IBERDROLA Group’s Training Plan, which is applicable to all of the Group’s companies, are: • Increase employee motivation by promoting equality of opportunity. • Create a climate of continuous learning, where the employee is responsible for his/her own development. • Increase the employability of all workers. • Improve the company’s profitability and competitiveness, job stability and sustained social development, optimizing all available resources. • Boost efficiency and reduce risk in the use of available equipment, and enhance the quality and safety of supply, with particular respect for the environment. 141 • Attend to training in new fields of activity relating to the introduction of new technologies, new production systems, the use of alternative primary sources of energy, new businesses, etc. Within this overall framework, most of the companies lay particular stress on training relating to safety and prevention of occupational accidents and care for the environment. The content of the training plans is linked to the development of different types of competencies: • General competencies aimed at improving the behavior and attitudes of all of the company’s professionals, regardless of their professional duties. • Technical competencies specific to each business unit and each job. Such content also includes aspects relating to the internationalization process currently underway at the IBERDROLA Group and which requires that its professionals acquire knowledge related to legislation, language, etc., as well as the necessary administrative and management skills in an environment that is entirely new for them. Training activities are developed and taught under the following formulas: • Designed with company or third-party resources. • Taught with the company’s own resources or outsourced. the Audit and Compliance Committee of the Board of Directors. In May 2006, the IBERDROLA Group received the Family-Responsible Company Certificate, under Standard 1000-1, awarded by Fundación + Familia and endorsed by the Ministry of Labor and Social Affairs. Such certificate recognizes the entities that have made the greatest contribution to reconciling personal life with working life and recognizes the promotion of gender equality by the Company. In the certification process, the IBERDROLA Group stood out for its rigor in defining, applying and communicating to its employees the measures to reconcile working life with family life and to support the family. In the prevention area, a legal audit was conducted in late 2006. Certificates of having passed the statutory audit, effective for two years, were delivered in 2006. The Company also received certificates showing that it has passed the prevention management system audit in accordance with the OHSAS 18001 standard. Such certificates are valid for three years. Both processes were conducted for IBERDROLA, S.A., Iberdrola Generación, S. A. and Iberdrola Distribución S.A. In addition, the first follow-up audit was conducted in 2006 and the auditor’s reports have yet to be delivered. In 2006, Iberdrola Operación y Mantenimiento audited its prevention management system in accordance with the requirements of current legislation, and the respective auditor’s report is pending delivery. It also passed a second follow-up audit in accordance with the OHSAS 18001 standard. • Face-to-face, distance, mixed or on-line training. • Group activities outside the classroom, etc. Evaluation and monitoring of the degree of compliance with the commitments assumed by the company The degree of compliance with the commitments assumed by the IBERDROLA Group is verified through both internal and external monitoring tools. To monitor compliance with the Code of Professional Conduct, applicable to all Group companies, the internal audit division assesses and prepares an annual report on the degree of compliance therewith. This report is submitted to the Chairman & CEO of the Company and to 142 The IBERDROLA Group has been recognized as one of the most outstanding companies because of its work in preventing occupational risks in the industrial assembly sector, and has received the award of the Asociación de Empresas de Montajes Industriales (ADEMI) for such work. In connection with training, the IBERDROLA Group undertook to assume the 34d National Agreement for On-going Training [III Acuerdo Nacional de Formación Continua] in accordance with Royal Decree 1046/2003 of August 1 and order TAS/500/2004 of February 13th. The IBERDROLA Group complies with all statutory requirements by virtue of such agreements, and receives the recognition of the institutions in the form of SOCIAL INFORMATION incentives for training its professionals. In 2006 it passed the inspections of the Tripartite Foundation for Training and Employment [Fundación Tripartita para la Formación y el Empleo], the Public Employment Service [Servicio Público de Empleo] and the Ministry of Labor. The IBERDROLA Group evaluates the effectiveness of its training activities, in the first instance through satisfaction questionnaires completed by all participants at the end of training sessions and, in the long-term, with the cooperation of the supervisors of the people attending training events, through the analysis and transfer of knowledge to the job, verifying improvement in worker performance. For comparison purposes, the foregoing table takes into account the sale of AZERTIA and LANDATA during the fiscal year. In net terms, 1,126 jobs were created throughout the IBERDROLA Group, up 7.5% from 2005, as shown in chart 52: CHART 52 Jobs created throughout the IBERDROLA Group 16,155 Finally, the IBERDROLA Group has development rules under the Collective Bargaining Agreement which govern the following monitoring committees: training; promotion; job evaluation; social affairs and collective bargaining and occupational health and safety. All of them have been set up under the Collective Bargaining Agreement and are made up of the same number of representatives of the Company and of the labor union sections. Personnel As of the end of fiscal year 2006, the IBERDROLA Group workforce totaled 16,155 employees, with a breakdown as shown in table 61. +7.5% 15,029 2005 2006 Employment and diversity The breakdown of the information provided in this and the following sections, as already mentioned, refers to the companies within the Group, with a consolidated workforce of 12,995 workers. There were 988 new hirings in 2006, 14% more than in 2005 TABLE 61 IBERDROLA Employees IBERDROLA Group(*) Affiliates in Spain(**) Affiliates in Latin America(**) Total Group Companies Azertia Landata Other Total Number of employees 2006 2005 2005 (Not incl. Azertia and Landata) 8,130 8,252 8,252 2,070 1,696 1,696 2,795 2,753 2,753 12,995 3,160 12,701 0 0 2,328 12,701 1,995 160 2,328 16,155 15,029 17,184 (*) IIncludes IBERDROLA, S.A., Iberdrola Generación, S.A. and Iberdrola Distribución S.A. (**) Includes companies within the IBERDROLA Group. The basic characteristics of the workforce are shown in table, 62: TABLE 62 Basic characteristics of the workforce (2006) Geographical % Sex % locations Spain 78.49 Latin America 21.51 Professional % category Men Women 83.0 17.0 Manager Univ. degree Diploma holders Professional 4.75 13.12 20.05 62.08 The professional qualifications and diversity of employees improved in fiscal year 2006. 143 Chart 53 shows the increased percentage of degree and diploma-holders employed. CHART 53 Percentage of degree- and diploma-holders employed (%) 48.20% +1.94% 46.26% 2005 2006 The companies within the IBERDROLA Group believe that high-quality employment is offered to personnel, since 99.61% of jobs are full-time and 91.55% of contracts are permanent. The workforce is becoming somewhat younger, with a trend towards a lower average age and shorter length of service, which in 2006 stood at 42.62 years and 16.46 years, respectively. One hundred percent of the managers of the companies covered by the report are local; local manager means a manger born in the country where the company by which he is employed is established. Personnel Turnover In July 2003, the Office for Employment and Social Issues [Dirección General de Trabajo y Asuntos Sociales] of the Spanish government approved a Workforce Reduction Plan applicable to companies located in Spain which fall within the scope of the IBERDROLA Group’s III Collective Bargaining Agreement, effective through December 2006. The adoption and implementation of this universal, voluntary and non-discriminatory measure is being accomplished by means of on-going cooperation and dialogue with the employees’ representatives and the appropriate governmental authorities. During its effective period (from August 1, 2003 through December 31, 2006), 1,700 workers were affected. In all cases, notice was formally given to the interested parties and the specific circumstances of each professional were taken into account. 144 The Workforce Reduction Plan was designed to ensure the proper transfer of knowledge between persons and thereby avoid the loss of human capital. Concurrently with the adoption of this measure, the IBERDROLA Group set in motion an Employment Plan which provided for the generational replacement and renewal of the workforce, offering opportunities to 680 new professionals. Following the conclusion of the Workforce Reduction Plan, 964 professionals had been hired by the IBERDROLA Group as of the end of 2006. In 2006, the Company applied for an extension of the Workforce Reduction Plan thorugh December 31, 2007, taking advantage of the possibility afforded by such Plan to extend the period of application thereof. Such extension, which was approved in January 2007, carries with it an Employment Plan with the commitment to create 300 positions. In 2006, there were 988 new hirings at companies within the IBERDROLA Group, of which 25.43% were women. Slightly over 34.08% of the managers and senior technicians hired were also women. There were 694 employee terminations in the fiscal year as a result of retirements, resignations, dismissals, etc. There is a clear difference between affiliated companies and the companies of the IBERDROLA Group. Thus, at affiliated companies, the greatest number of terminations is concentrated in the younger age bracket. Conversely, at the IBERDROLA Group there are hardly any terminations until employees are closer to retirement age. More detailed information on hirings and dismissals by age, sex and geographical location may be found in the “Supplemental Information” section. Social benefits The social benefits offered by certain IBERDROLA Group companies to the majority of their employees exceed those required to be provided under local legislation in any of the countries in which such companies are based. Such benefits may be the following: life insurance; medial insurance; disability coverage; pension fund; seniority bonuses; special assistance to meet the needs of children and spouses; study aids for children of employees; assistance for death in occupational accident; special advances; apartments; Epiphany presents; company canteens; maternity/paternity leaves and reduced working hours. SOCIAL INFORMATION In keeping with the Company’s non-discrimination policy, the benefits offered to part-time employees are the same as those offered to full-time employees. Supplementing the foregoing, the IBERDROLA Group also maintains all applicable social benefits for its retirees, such as study aids for children; assistance for family members of disabled persons; Epiphany presents; apartments and supplemental social security. Particularly worth noting because it was so well received by the entire workforce is the Shares for Everyone [Acciones para todos] Plan, introduced in 2005 for IBERDROLA Group employees, which allows all workers, if they wish, to replace their variable compensation, within the limits established by applicable regulations, with Company shares. In 2007, and with respect to variable compensation for fiscal year 2006, this offer was extended to the employees of all affiliated companies in Spain which are included within the IBERDROLA Group. Supplemental social security plans Eight of the companies covered by this report have supplemental social security plans in place for their employees. In Spain, IBERDROLA, S.A., Iberdrola Generación, S.A. and Iberdrola Distribución Eléctrica, S.A. are joint sponsors of a pension plan, which employees can join voluntarily, in which over 99% of the workforce participates. The periodic contributions to be made under such system and under the IBERDROLA Group’s Collective Bargaining Agreement are calculated as a percentage of the annual pensionable salary of each worker. The respective companies finance these contributions for all their active employees, except for those hired after January 1, 1996, in which case 1/3 of the contribution is paid by the company and 2/3 by the worker. IBERDROLA has no outstanding financial commitment to such plan. Furthermore, for active employees and those who retired after 1996 covered by the IBERDROLA Group’s Collective Bargaining Agreement, their risk benefits (widow, permanent disability and death of active employee parent benefits), which ensure a defined benefit upon occurrence of the triggering event, have been instrumented through an annual renewable insurance policy. In Guatemala, there is a defined-contribution pension plan which covers 100% of EEGSA and TRELEC employees. On the bases used to establish plan contributions, the companies pay 10.33% and workers 4% thereof. In Brazil COELBA, COSERN and CELPE have pension plans covering all their employees. The three companies have a defined-contribution plan where contributions are paid in equal parts by the companies and the workers. At COELBA, there is also a defined-benefit plan where the company’s contribution is 1.27 times the contribution of the worker. Collective bargaining The companies that make up the IBERDROLA Group respect employees’ rights to be represented by labor unions or any other lawful representatives and to participate with them in negotiations aimed at reaching collective bargaining and other agreements on their working conditions. In Spain, all employees except the management team are covered by collective bargaining agreements. Collective bargaining agreements are negotiated between Group companies and workers’ representatives. 93.31% of the workforce of the companies that make up the IBERDROLA Group is covered by collective bargaining agreements. In accordance with the commitment to social dialogue assumed by both parties, labor unions represent employees at the IBERDROLA Group in various aspects relating to organization and management. The labor union sections [secciones sindicales] that meet the requirements established in collective bargaining agreements assume the representation of all employees. In December 2006, trade union elections were held at the IBERDROLA Group, which were definitively closed with the signing of the minutes of the meeting in late January 2007. Charts 54-57 show the degree of union representation following the last trade union elections at the companies in Spain. Particularly worth emphasizing is the good understanding among companies, workers and trade union sections at all Group companies, the most immediate consequence of which is the existing favorable social climate. As a result of the relationship models established at the companies of the Group, although there is currently no established minimum period for giving formal notice of the organizational and operational changes that take place at Group companies, it is the Company’s customary practice to notify the affected interest group of any significant event sufficiently in advance thereof to enable 145 them to act with the due guarantees, observing, if appropriate, the statutory periods. This practice of transparency in information also applies to the Labor Union Sections that meet the requirements established in the collective bargaining agreement to represent all workers. Occupational health and safety Responsibility for risk prevention lies with the senior managers of the various business units. The bodies charged with coordination and monitoring are the Prevention Coordination Committees, which work closely with the IBERDROLA Group’s Joint Prevention ServiceThe IBERDROLA Group has 36 local health and CHART 54 safety committees assigned to work centers and administrative units; there is also a Central Committee. All Committees have been set up pursuant to the Occupational Risk Prevention Law. These committees are set up on an equal-representation basis, with the same number of representatives of the Company and of the workers. In 2006, the health and safety committees met on a quarterly basis and were the most important consultation, participation and control body of the Prevention Management System of the IBERDROLA Group, as well as the forum where formal agreements on the matter are reached with the trade unions. CHART 55 (%) 2006 Trade union representation, Iberdrola Ingeniería y Construcción, S.A. UGT: 28.5% (%) 2006 Trade union representation. Iberdrola Group ATYPE-CC: 31% SIE: 21.0% UGT: 23% ATYPE-CC: 15.7% CCOO: 9.7% USO: 23% CGT: 8.9% ELA: 8.6% USO: 7.1% Other: 0.5% CCOO: 23% CHART 56 CHART 57 2006 Trade union representation, Iberdrola Operación y Mantenimiento, S.A. 2006 Trade Union Representation Iberdrola Energías Renovables, S.A. (%) (%) CCOO: 57% UGT: 22% ATYPE-CC: 35% CCOO: 30% ELA: 17% UGT: 35% SIE: 4% • UGT: Unión General de Trabajadores • SIE: Sindicato Independiente de la Energía • CCOO: Comisiones Obreras • CGT: Confederación General de Trabajadores. • ELA: Euskal Langileen Alkartasuna • USO: Unión Sindical Obrera • ATYPE-CC: Asociación de Técnicos y Profesionales de la Energía-• Colectivo de Cuadros. 146 SOCIAL INFORMATION At the IBERDROLA Group, one hundred percent of the workers are represented by occupational health and safety committees. Affiliated companies in Spain have health and safety committees covering 73.09% of their workforce. At affiliated companies in Latin America, existing occupational health and safety committees provide coverage to 58.61% of the workforce. For companies overall, such percentage stands at 86.81% of the workforce, higher than in 2005 (see chart 58). CHART 58 Employees represented on health and safety committees (no.) Most companies within the IBERDROLA Group include specific sections in their Collective Bargaining Agreements describing the operation of their Occupational Risk Prevention bodies. The IBERDROLA Group Collective Bargaining Agreement sets forth the duties and responsibilities of the prevention service, prevention representatives and mixed health and safety committees. The principal ratios relating to accident rate and absenteeism monitoring at companies may be found in the “Supplemental Information” Annex. The formulas used to calculate them are those established in the Technical Protocols of the Global Reporting Initiative Guidelines www.globalreporting.org. Charts 59-60 show the changes in the frequency rate at affiliated companies and the accident frequency rate. 11,281 CHART 59 +4.88% Frequency rate 10,756 350 • 300 • • 250 * 200 2005 2006 * * 150 100 2004 • Affiliates • • * * * 2005 * * Spain Aff 2006 Iberdrola Group Latin America CHART 60 Accident frequency rate* 13 11 9 7 Annual rate Índice anual 200 0 200 1 200 2 200 3 200 4 200 5 200 6 199 8 199 9 5 199 6 199 7 The IBERDROLA Group monitors its own and outsourced work for preventive purposes. However, it has no full statistical information on accident rates in outsourced work, since it contracts for turnkey services and, accordingly, accident rates at the companies providing such services are not recorded. In any event, the contracting process at Group companies require that all companies contracting for work comply strictly with Occupational Risk Prevention regulations. Such requirement is included in the “Basic conditions for contracting for works and services”, available on IBERDROLA’s website www.iberdrola.es. 0 • • 50 199 1 199 2 199 3 199 4 199 5 The IBERDROLA Group has an “Occupational Accident, Illness and Incident Investigation and Recording Management” procedure. Occupational illnesses, accidents at work and incidents are reported to the prevention service, the labor authority and worker representatives. Safety and Health Committee meetings monitor accident rates and review accidents and their causes. The accident reporting process is described in one of the procedures of the Occupational Risk Prevention Management System, which is audited regularly. Trend Línea de tendencia rate = Number of accidents withcon sickbaja leave million hours (*) Frequency índice de frecuencia = Número de accidentes porper millón de horas worked trabajadas. 147 Occupational health education and prevention The Company’s medical services, which are part of the Prevention Service, are responsible for monitoring the health of employees by means of regular medical check-ups and preventive treatment of diseases. Most Group companies, as part of their preventive strategy to manage the health and safety of their workers, offer assistance programs both to their professionals and to the families of employees, laying particular stress on infectious or very serious illnesses. These programs focus on training, support and risk monitoring. Medical assistance is provided through the medical insurance offered by the company to its workers and their families, as mentioned above. In addition, the principal work centers have medical services, where employees receive medical care during working hours. In 2006, 6,116 check-ups were performed at the IBERDROLA Group. There were check-ups for 645 employees at affiliated companies in Spain and for 2,219 employees at affiliated companies in Latin America. Within the IBERDROLA Group, only 1.79% of the check-ups performed indicated some limitation for work, and the necessary measures were taken to resolve such limitations for the performance of employees’ current duties. Out of the total workforce of the IBERDROLA Group, 1.24% of employees had limitations for their current jobs. As part of the preventive strategy to manage personnel health and safety, particularly relevant are the education, advice, prevention, risk monitoring and treatment programs that apply to workers to prevent dangerous and/or communicable illnesses. Worth noting in this regard are the assistance and education programs given at affiliated companies in Brazil to prevent AIDS or other potentially dangerous illnesses. At the IBERDROLA Group and at most affiliated companies in Spain, support and advice is given to family members of employees at their request through the Company’s Medical Services, providing economic assistance to spouses and children where required, as already mentioned in the Social Benefits section. This benefit also extents to retired employees of the IBERDROLA Group. Education, training and risk monitoring programs were carried out at the IBERDROLA Group, as well as programs for the treatment of illnesses common in the country, such as atherosclerosis, prostate cancer, diabetes, hypertension and smoking. 5,949 hypertension, 2,246 prostate cancer and 6,292 diabetes tests were performed in 2006. 148 Training IBERDROLA invests in the development and training of its professionals, both in Spain and in the Latin American companies in which it is present, through specific technical and management programs Three Reception and Integration Programs were held in 2006, attended by employees of the IBERDROLA Group and Iberdrola Energías Renovables. Reception plans help newly-hired employees, through face-to-face meetings and visits to some of the main Company facilities, to acquire an overall picture and understand the activities at each of the businesses that make up the IBERDROLA Group, strengthening their relationships with other persons within the Company. Training reached 88.76% of employees, exceeding 660,000 hours, of which almost 200,000 were given in Latin America The scope of training at Group companies, measured as the percentage of the average workforce that attended at least one training session in 2006, was 88.76%, representing a 16.5% increase from 2004 and up 3.98% from 2005. The total number of training hours was 660,470 in 2006, equivalent to an average of 50.83 training hours per employee, and the growing trend of previous years continues. CHART 61 Training hours (no.) +9.3% 660,470 604,168 2005 2006 SOCIAL INFORMATION In 2006, 80.63% of the employees of Group companies participated in the variable compensation program through an individual performance-based evaluation process. At the parent company, 100% of the professionals have been evaluated. CHART 62 Attendees at training courses (no.) 54,238 +13.7% 47,698 2005 2006 Charts 61-62 show the hours of training and attendees at training courses. In 2006, most IBERDROLA companies continued with the Programa Desarroll@, aimed at managers and technicians, to enhance their capacity for improvement, stimulate their development and strengthen the values, attitudes and behavior that are part of the IBERDROLA culture. Specific training campaigns were launched throughout 2006 for managers and young people with management potential, and the Executive MBA in Electric Utility Company Management remained in place. All these programs are aimed at enhancing motivation, creating a climate of on-going learning, increasing the employability of all workers and improving the company’s profitability and competitiveness, job stability and sustained social development, optimizing all available resources. At the IBERDROLA Group, no salary differences are established on the basis of sex when hiring personnel. There are no differences in the base salaries of men and women at the parent company. At affiliated companies, there are differences in hiring salaries owing to the fact that persons with different profiles and experience are hired in each professional category; the greatest differences in the last three years ranged between 105% and 79% in the initial salary of women compared with that of men. The base salaries paid by companies to their workers are closely watched by certain social organizations. The IBERDROLA Group has a commitment to its workers to compensate them fairly and reasonably, both at its companies in Spain and in Latin America. This statement is supported by actual practice at such companies. Accordingly, an analysis of the base salary offered by the companies within the Group shows that it is practically double the minimum statutory salary in each of the countries where such companies are located. Hiring and human rights The principles contained in the IBERDROLA Group’s Recruitment and Screening policy (available at www.iberdrola.com), inspired by the Code of Professional Conduct, provide for: • Non-discrimination and equal opportunity. • Universal recruitment. In recent years, COELBA (Brazil) has been offering training programs for its employees to prepare for the transition to retirement. Evaluation, compensation and equality of opportunity The purpose of companies’ compensation models is to remunerate workers on the basis of their level of responsibility and individual performance, rewarding effort, commitment, experience and responsibility. These models set compensation according to category-based standards and to the objectives and performance evaluation processes. • Selection based upon candidates’ merits and qualifications. These principles ensure that the screening and recruitment process is rigorous and based exclusively upon the candidates’ academic, personal and professional merits, because objective tests are used and methods based strictly on professional criteria are applied. Therefore, no one is denied the possibility of pursuing a professional career, either in the external selection processes or within the Company, as is evident from both in-house and external job vacancy announcements, since there has been no complaint from employees, union representatives or persons outside the company. 149 With this basic policy, the companies believe that the risk of their activities being affected by instances of violation of human rights is practically non-existent. None of the companies within the Group has had any incidents in connection with freedom of association or collective bargaining. Likewise, none of such companies has been involved in incidents relating to child or forced labor, or with the violation of the rights of indigenous people. In 2006 there was only once incident at the IBERDROLA Group claiming discrimination. It was commenced externally, by means of a court complaint. Following a review of the situation, the company answered the complaint and entered an appearance in the action and, following a trial court judgment in favor of the IBERDROLA Group, the legal proceeding is still continuing. Internal communications in Spain At IBERDROLA, communication is seen as a global activity requiring complete coordination among all members of the organization, and communicating different messages to external and internal audiences is unwise. Employees are shareholders and customers, and all of them are spokespersons within their environment. The purpose of in-house communication at IBERDROLA is to transmit clear and effective messages to personnel to keep it informed of future challenges and securing its commitment to the management plan. Within the changing environment in which we act, in-house communication becomes crucial, guided by the universal fact that people need to know what is happening around them to feel motivated. Enhancement of communication between employees, the Company’s management decision-making bodies and its Chairman & CEO is a permanent goal of the company and is achieved through the following actions: • Meeting of the Chairman & CEO with employees. In 2006, Ignacio Galán met with employees in Bilbao. Such meeting could be viewed live by the rest of the workforce through the Employee Portal. • Breakfasts of the Chairman & CEO with professionals from different areas of the organization. 150 • Video messages from the Chairman & CEO to employees. Whenever the occasion requires it, Ignacio Galán addresses employees through videos received by e-mail and which are available on the Employee Portal. • Sharing [Comparte] Initiative. This is a program that is already a classic at the Company which, through cascading meetings, reaches the entire workforce, informing it of achievements and the challenges still confronting the organization. • Meetings of different business areas. In order to tailor messages to the interests of the various groups making up IBERDROLA, meetings are held for the different business areas, where the members of each area hear first-hand about the issues affecting them most in their daily work. In-house communication tools and activities take advantage of available technology to reach, simply and quickly, a workforce that is geographically disperse and with different work shifts. Institutional in-house communication tools include the following: • Internal Energy [Energía Interna]. A bi-monthly in-house magazine that is a relevant means of information, supplementing other more immediate instruments that already exist at IBERDROLA. • Employee Portal [Portal del Empleado]. All employees can access the Employee Portal. The Portal is a powerful tool that promotes internal communications, strengthens the corporate identity and facilitates work. • Ibernoticias Digital. A monthly digital newspaper with information on Mexico, Guatemala, Brazil, Bolivia and Chile. It is available in Portuguese and Spanish and may be accessed directly from Ibernoticias Digital de España. • Ibernoticias Digital Latinoamérica. A monthly digital newspaper with information on Mexico, Guatemala, Brazil, Bolivia and Chile. It is available in Portuguese and Spanish and may be accessed directly from Ibernoticias Digital de España. • Electronic newsletters. Newsletters on specific subject to raise employee awareness of specific issues when so required. SOCIAL INFORMATION • Communication for managers. Making the most of new technologies, two specific channels have been set up for communication with managers: the Communication Channel (two brief daily summaries on general, economic and industry news) and SMS messages sent to their corporate mobile phones. • Employee Suggestion Box The Employee Suggestion Box [Buzón del Empleado] is the fruit of IBERDROLA’s efforts to use all available information to serve the needs of its members. Employees send suggestions, comments, complaints or requests for information. • Banners, posters, brochures, bulletin boards… They are used to post items and remind employees of them. When required, informational brochures on specific matters are prepared to inform employees about relevant aspects of the Company. • Letters from the Chairman & CEO. Personalized communications sent to employees on special occasions such as birthdays, new babies or weddings. • Christmas card competition. The children of employees make the card that is used as the IBERDROLA Group’s Christmas card. Internal Communications in Latin America México-Guatemala In Mexico, employees have Ibernoticias Digital Latinoamérica, a digital newspaper that is a sibling of the one at the Spanish Company, that informs them of the most relevant events and news of the Company. To ensure that this information reaches all employees, including those who don’t have a computer, Ibernoticias Latinoamérica is printed and posted on the bulletin boards of the facilities. In addition, at IBERDROLA Mexico, monthly and/or bi-monthly informational meetings are held with employees of the various divisions. Company employees in Mexico also participate in the Share [Comparte] Initiative, described above. In Guatemala, EEGSA and TRELEC have the Lights [Luces] in-house magazine. There is also a “Corporate Communication” e-mailbox which is the main internal communication channel, since important information of interest for all employees is disseminated through it. This e-mail is supplemented by bulletin boards [“boletineras”] posting a portion of the material sent by e-mail. In addition, the following in-house communication campaigns were carried out in 2006: Working Climate, Magic and Mystery 2 (promoting the second cultural project sponsored by EEGSA), Eletriboliche (Bowling Championship), Vaccination and Code of Ethics. Company employees in Guatemala also received four different issues of the “Segurito” Newsletter on special safety issues and fliers with particularly relevant information. South America The Group’s subsidiaries in Brazil have various in-house communication tools to keep their employees informed. Thus, the following exist at COSERN: the COSERN Energy [Energía] magazine, published monthly; COSERN Informs [COSERN Informa]-specific information on the company’s day-to-day affairs sent by e-mail; letters from the Chairman; Electric Current [Corrente Elétrica] -a local corporate e-mail channel for holding and associated companies; the Intranet; “Clarao”, with information regarding the salary negotiation processes; “Energía Já”, a quick newsletter for information requiring immediate dissemination; the Understanding our Business [Entendiendo Nuestro Negocio] newsletter; Open Circuit [Circuito Abierto], bulletin boards with corporate information; and Neoenergia Total, information on social responsibility and environmental corporate action programs. At COELBA there is the COELBA Energy [Energía COELBA] magazine; the Coelba Informs [Coelba Informa] informational e-mail; the Internal Circuit [Circuito Interno] bulletin-board newspaper; interactive/open circuit space; and Click, information on collective bargaining. CELPE also has internal communication agents that ensure that communications flow through all members of the organization and among other tools, has the CELPE Energy [Energía CELPE] in-house magazine and the CELPE Informs [CELPE Informa] informational e-mail. At IBENER and ESSAL, affiliated companies in Chile, regular meetings are held to ensure the flow of information among employees. The intranet, e-mail and memoranda are often used as well. Internal communications in Bolivia take place through meetings with managers, bulletin boards, e-mail and internal memoranda. 151 SHAREHOLDERS AND FINANCIAL COMMUNITY Introduction Policy and objectives IBERDROLA’s policy with respect to its shareholders and the financial community is based on on-going service and on the transparency, accuracy and reliability of the information supplied. Its primary goal is to build a long-term direct and personal relationship with its shareholders and the financial community, based on effectiveness, trust, closeness and permanent availability. Responsibility within the organization Service to shareholders and the financial community is the responsibility of the Economic and Financial Division, of which the Investor Relations Division is a part, and has the permanent support of the Company’s Chairman & CEO. The directors of the various business divisions also provide support on issues that require it. Operation The IBERDROLA Group provides service and an effective response to all those who have deposited their trust in its stock through: IBERDROLA’s website has been chosen as the Best On-Line Investor Relations Service Corporate website The investor section of the website received the distinction in 2006 of the Expansión Favorites for the Best On-Line Investor Relations Service award. At such website, investors find sections on: corporate governance, the annual report, investor presentations and agenda, financial and CNMV [National Securities Market Commission] information, capital and fixed income, sustainability, analysts’ opinions, dividend reinvestment and the strategic plan. Sections dealing with the IBERDROLA’s transaction with ScottishPower and the Strategic Plan were added in 2006. Telephone Support Service The Office of the Shareholder has a toll-free line (900 100 019) which answered almost 13,000 inquiries in 2006, 57% of them relating to IBERDROLA’s listing price. The breakdown of calls is shown in chart 63. In addition, IBERDROLA has a Procedure of the office of the shareholder for answering questions, complaints and claims, pursuant to which it provides comprehensive service in all aspects of its relationship with shareholders. • The Office of the Shareholder [Oficina del Accionista] • The Investor Relations Office [Oficina de Relaciones con Inversores] Office of the shareholder The Office of the Shareholder has effective communication channels with the close to 22,000 shareholders recorded in its database: quarterly, the Shareholders’ Information Bulletin [Boletín de Información para Accionistas] and daily, through the corporate website and the toll-free line at 900 100 019. A service has also been put in place for minority shareholders. CHART 63 Breakdown of calls to the IBERDROLA shareholder assistance line (2006) (%) Stock market performance: 57% General Shareholders’ Meeting: 17% Other: 15% Dividends: 7% Shareholders’ Quarterly Information Bulletin The Bulletin includes the financial, stock market and operating highlights of the quarter. In addition, the office of the shareholder periodically evaluates shareholder satisfaction levels through bi-annual surveys. Following the 2005 survey, several improvements suggested by shareholders were set in motion in 2006 relating to an increase in the number of telephone operators on the days leading up to the General Shareholders’ Meeting and the reduction in the delivery periods of the required documents and information. 152 Earnings and significant events: 3% ScottishPower: 1% Document delivery service Shareholders as well as other persons and institutions that so request are sent the documentation they need in connection with the Company. If they want to receive regular information, they are included in a database for such purpose. SOCIAL INFORMATION Service to minority shareholders The purpose of this service is to build even closer relationships with minority shareholders. IBERDROLA carried out several activities during the fiscal year, among which particularly worth noting are the presentation of the 2007-2009 Strategic Plan in Madrid, Bilbao, Valencia and Málaga before about 140 attendees, and the organization of various events prior to the General Shareholders’ Meeting. General Shareholders’ Meeting The Office of the Shareholder provides support on all issues relating to the organization of and attendance at the General Shareholders’ Meeting, upholding the shareholders’ right to information, provided for in Article 14 of the By-Laws. The notice of the General Shareholders’ Meeting, the agenda and the matters to be dealt with at the meeting, as well as the related prior documentation are available on the corporate website. In the days leading up to the Meeting, a complimentary document delivery service is made available to shareholders. 45,238 shareholders attended the Meeting in 2006, of whom 591 attended in person, 11 were included because they had cast their vote from a distance and 44,636 were represented by proxy, for a total of 499,604,738 shares representing 55.42% of the Company’s share capital. The changes in such percentage are shown in chart 64. Investor relations office The investor relations office deals with the daily inquiries from fixed income, equity and socially responsible investment analysts and investors on an individual basis. It provides information on an on-going basis, publishes it on the corporate website and regularly sends it to the investors and analysts recorded in its database. IBERDROLA has made presentations to more than 600 institutional investors in Europe and the United States The level of activity in the principal financial markets of the world remained high in 2006. Especially noteworthy in communications with investors and analysts is IBERDROLA’s quarterly earnings release, which may be freely accessed IBERDROLA’s website, www.iberdrola.com, They are transmitted in the format of a real-time bilingual video conference, with the opportunity to ask questions live. These occur in Madrid and London, with the presence of more than 100 analysts and investors. Other extraordinary presentations were also made in 2006: • Renewable energy workshop in Toledo, with approximately 100 attendees. CHART 64 Percentage of share capital represented at the General Shareholders’ Meeting (%) 55.42% +5.96% 52.3% 2005 2006 The shareholders’ toll-free line answered about 2,200 calls relating to the General Shareholders’ Meeting, 17% of the total calls received in 2006. During the General Shareholders’ Meeting, the Office of the Shareholder gives shareholders the opportunity to ask questions of or make suggestions to the members of the Board of Directors, and shareholders who are unable to attend the Meeting and wish to ask a question may also send in their request. • Presentation of the 2007-2009 Strategic Plan in Madrid, with approximately 90 attendees. • Presentation of the IBERDROLA- ScottishPower combination agreement in Madrid, at which more than 400 analysts and investors were connected to the broadcast both through the IBERDROLA website and by telephone. In its communications with the financial community, the shareholders and investors information section of IBERDROLA’s website also plays an important role. In 2006, it received more than 51,260 visitors, who browsed through almost 230,675 pages, and downloaded a total of 3,801 documents. Communications abroad took the form of road shows and one-on-one meetings with more than 600 institutional investors in Europe and the United States. IBERDROLA also organizes periodic meetings with analysts and investors at its offices in Madrid. Meetings with over 330 interested parties were held in 2006. 153 In addition, visits to Company generation facilities and the America’s Cup facilities were organized in 2006. The intensive activities of the Investor Relations Division were accompanied this year by strong performance of the shares on the Stock Exchange. IBERDROLA’s shares ended the year at 33.12 euros, with a yield of 43.4%. Information provided to analysts and investors The central axis of the documents provided to analysts and investors is the Quarterly Earnings Release and the Quarterly Earnings Brochure. Before each presentation, IBERDROLA sends out the Analysts and Investors Quarterly Bulletin, IBE-WATCH. 65 communications were also sent to analysts and investors in 2006 relating to relevant information about the Company. IBERDROLA has been recognized as the best European electric utility in investor relations Regarding information provided to official entities, IBERDROLA reported a total of 100 significant events and other notices to the National Securities Market Commission (CNMV) during 2006, which are shown in table 63. The information provided to analysts and investors is based on economic aspects, although particular attention is also paid to communication of the most salient strategic aspects, and sections on social and environmental issues are also included. TABLE 63 Significant events and other notices to the CNMV (2006) No. Strategic investment and divestment transactions Earnings information Changes in the Board of Directors and relevant Corporate Governance information Presentations about the Company Information on strategy, objectives and strategic agreements Other notices regarding significant events Total 154 28 14 4 14 10 30 100 The investor relations office also provides personalized attention to equity, fixed-income and socially responsible investors and analysts. Equity investors and analysts IBERDROLA has a database of over 50 equity analysts and close to 950 equity investors, which is updated on a daily basis. Six Road Shows were held in 2006, one following each quarterly earnings release, and two specific ones to present the 2007-2009 Strategic Plan and the ScottishPower transaction. The road shows took place in the United States, the United Kingdom, Scotland, France, Germany, Italy, Switzerland, Sweden, The Netherlands, Denmark, Belgium and Spain. IBERDROLA has made presentations at a number of international industry forums, followed by one-on-one meetings, such as the Edison Forum in Las Vegas, USA and the Edison Forum in London. The Company has also made presentations at seven other industry conferences organized by a number of investment banks in Paris and London. Fixed-income analysts and investors IBERDROLA has a fixed-income database with approximately 20 fixed-income analysts and 300 fixed-income investors, which is updated regularly. Periodic meetings continued with the agencies that rate IBERDROLA: Moody’s, Standard & Poor’s and Fitch. Socially responsible analysts and investors (SRI) IBERDROLA maintains on-going contact with the principal socially responsible investment analysis entities, and has about 70 contacts in its database. IBERDROLA also attended various SRI conferences and forums, such as Faire, Annual Forum for European Responsible Investment and the Eureka SRI Investment Club in Paris. An SRI road show was also held in Paris. In addition, IBERDROLA is in contact with and responds to requests from the socially responsible investing areas of leading investment banks. SOCIAL INFORMATION As a result of this intensive work, IBERDROLA has continued to increase its weighting on the main indices, which can be viewed on the corporate website, in the section on sustainability indices. Perception analysis IBERDROLA’s Investor Relations Office performs continuous monitoring of the perception that the principal analysts have of IBERDROLA and its European competitors. The perceptions of the main analysts as of December 2006 are summarized in table 64: TABLE 64 IBERDROLA Recommendations Buy/Overweigh Hold/Neutral Underweigh Sell % (2006) of total 27% 55% 18% 0% This perception analysis is reflected in several periodic reports and other specific perception reports that enable the Company to take appropriate improvement actions. Recognition The Company’s intensive work in its relations with analysts and investors has earned it the recognition of the financial community. According to the survey conducted by the Institutional Investor Research Group (IIRG) for the European Investor Relations Study, IBERDROLA is the best European electricity company in investor relations, its Chairman & CEO has been chosen, for the fourth straight year, as the best CEO among European utilities and analysts have singled the Company out for its leadership in two other categories: best Financial Director (Mr. José Sainz Armada) and best Investor Relations Manager (Mr. Ignacio Cuenca). REGULATORY AUTHORITIES AND PUBLIC ADMINISTRATIONS Objectives Because they are services of general economic interest, the IBERDROLA Group’s core activities are subject to widespread regulation. Hence, regulatory entities and public administrations are relevant interest groups of the Company. In its relationship with regulatory authorities, IBERDROLA follows the regulatory principles described below: The Market A competitive market is the best way to maximize social well-being. Accordingly, energy regulation must promote deregulation and foster free competition among the various players wherever technically possible. This will allow end-customers to choose the offer that best serves their interests in terms of price and service. Sustainable development The ultimate purpose of energy regulation must be sustainable development based on a balance of economic, social and environmental aspects. IBERDROLA defends the principles of free competition, transparency, efficiency and regulatory vision Transparency All regulations must be prepared and applied transparently with the participation of all players involved. To that end, administrations with jurisdiction in this matter as well as interested players must make their proposals and comments public. Efficiency Efficiency is the optimal allocation of the scarce resources available, in accordance with objective conditions of demand, price and technology. In deregulated activities, the market is the vehicle that best provides efficiency. In regulated activities, regulation must allow for the recovery of prudently incurred costs, promote cost curtailment and 155 quality enhancement and allow consumers to benefit from efficiency gains, either through better services and prices in competitive activities or through specific regulatory mechanisms allowing them to share cost reductions in regulated activities with companies. Single European Community market The ultimate goal must be to achieve a single European Community market. Physical and regulatory barriers which hamper the formation of this single market will have to be removed. Long-term vision The energy industry requires sizeable investments with long depreciation periods. For this reason, the regulatory framework should be stable, predictable and forwardlooking, avoiding interventionist practices which seek to resolve transitory issues. IBERDROLA has an organizational structure aimed at maintaining on-going dialogue with these entities. It also has procedures to deliver the information required and to internally coordinate the visits and meetings usually held with them. Corporate policy IBERDROLA’s relationship with regulatory entities is established along two different tracks. On the one hand, there are relationships geared to the enactment of efficient regulatory provisions allowing for the development of a competitive market. To that end, there is an on-going and constructive dialogue where information, knowledge and opinions are exchanged, which allows IBERDROLA to become acquainted with the concerns and proposals of regulatory entities and to put forward the Company’s own opinions and points of view in the legitimate defense of its interests and those of its shareholders and customers. In accordance with the regulatory principles mentioned above, IBERDROLA defends, among other things, the adequacy of tariffs for regulated activities, the elimination of comprehensive tariffs, the assumption of all costs internally, including environmental costs, the intervention of the government only in cases of anticompetitive practices and the promotion of renewable energy and energy efficiency. A second type of relationship is geared to providing all information required by regulatory entities, whether it be in connection with the normal conduct of its business or as a result of any transitory issue. 156 In addition to its direct relationships with regulatory entities, IBERDROLA also participates in the regulatory process through domestic company associations such as UNESA (electricity) and SEDIGAS (gas), or international associations such as EURELECTRIC, the Regional Energy Integration Commission [Comisión de Integración Energética Regional] (CIER) and the World Energy Council (WEC). Organizational structure IBERDROLA has an organizational structure that allows it to carry out activities relating to regulatory entities. From a geographical standpoint, it is structured in such a way as to respond to requests from and maintain relations with the various existing regulatory authorities. Thus, it has a permanent office in Brussels responsible for relations with EC institutions, reporting to the Director of Operations, and a Regulation Division in Spain for domestic issues. Relations with autonomous community and local entities take place through an institutional presence therein. IBERDROLA has an organizational structure capable of meeting the demands of domestic and international regulatory entities IBERDROLA’s relationships with the regulatory entities of the Latin American countries where it has a presence take place within those same countries, where there is greater in-depth knowledge of the regulations and actual reality of the country. The practical manner in which these relationships develop varies from one country to another, depending, for instance, on the degree of deregulation, the number of existing regulatory entities and the powers and duties of each of them, as well as on the activity (generation or distribution) in which IBERDROLA engages in each country. In general, there is usually a specialized unit responsible for regulation and relations with regulatory authorities. There was no significant regulatory problem in 2006. From a functional point of view, it is structured on a matrix basis, with experts in regulatory matters at the corporate level who have a general vision of the Group and others specializing in the individual activities of each of its business divisions, who work in a coordinated manner. SOCIAL INFORMATION Anti-corruption policy and practices In defense of an ethically responsible corporate action, IBERDROLA opposes practices related to corruption in any of its form. From the external point of view, IBERDROLA’s actions follow the guidelines described below: • Employees of the IBERDROLA Group must comply with the Code of Professional Conduct and the Ten Guidelines for Responsible Behavior, which provide that this type of practice must not be used to obtain personal benefits or advantageous treatment for the company. • To put this policy into practice, IBERDROLA’s Risk management system considers bribery and corruption as potential business risks. • Together with the preventive approaches of the business divisions with respect to this issue, specific analyses where conducted in fiscal year 2006 of the human rights and corruption situation in three company activities where such issues are relevant, with recommendations to the managers thereof to strengthen responsible behavior in this area. To strengthen such policy, during 2006, none of the Group’s companies made any financial contribution to political parties or to organizations reporting to them. From the internal viewpoint, IBERDROLA has stringent procedures to prevent various forms of corruption in the Company’s activities: • In the general administrative division, through processes aimed, among other things, at eradicating fraud. • In the purchasing area, through bidding and award procedures designed to prevent irresponsible behavior by the users thereof. Group companies are conducting activities to train employees in this issue. In 2006, a total of 328 employees received corruption-prevention training at companies within the Group, of which 37 were management personnel. Regulatory aspects of interest IBERDROLA declares itself to be a company that is respectful of applicable legislation and carries out all its activities in accordance therewith. Because of its firm belief in the need to move forward in the deregulation of the industry, it opposes any anticompetitive practice or any practice involving abuse of market power. As a company engaging in an activity that is subject to the supervision and control of various regulatory entities, IBERDROLA may be subject to various proceedings commenced by the regulatory or competition authorities on their own initiative or as a result of reports from interested third parties. In all such proceedings, IBERDROLA follows a principle of full cooperation in providing the requested information, in the firm belief that our actions comply with the law at all times. There were no regulatory situations of significant interest at the companies covered by this report In Latin America in 2006. The most significant issues relating to regulation in Spain are discussed below: Prices on the wholesale market In 2004, the Competition Court [Tribunal de Defensa de la Competencia] (TDC) imposed a penalty on IBERDROLA for abuse of dominant position in the electricity market in 2001. Such penalty was cancelled in 2006 by the National Criminal and Administrative Court [Audiencia Nacional], which upheld the administrative appeal filed by IBERDROLA Another proceeding (no. 601/05), is pending resolution before the Competition Court, for very similar reasons also relating to the management of technical restrictions in the market and which affect the Company’s actions on two days (May 18 and November 13, 2003). The period under investigation is between December 18, 2002 and December 31, 2003. Petition filed against generation facilities The High Court of Appeals of Madrid dismissed the petitions filed by an ecological association against the licenses for IBERDROLA’s combined-cycle plants at Arcos and Aceca. In 2006, five persons were reprimanded or dismissed at such companies for improper practices in this regard, and there is no record of any agreement entered into by the IBERDROLA Group that has been cancelled for this reason. 157 Penalties In fiscal year 2006 various types of complaints and infringement proceedings were brought against the Group’s companies in connection with quality of service, regulation and other administrative issues in Spain, Bolivia, Chile and Brazil. Some of these proceedings, those considered to be significant, have resulted in financial penalties which, in 2006, have entailed payment, in consolidated terms for the Group, of 1,276,418 euros, of which 1,053,382 euros were paid in Spain, 123,591 euros in Bolivia, 4,440 euros in Chile and 95,005 euros in Brazil. The above-mentioned figure includes the incidents and claims relating to the sale of products and services described in the “Customers” section of this report. CUSTOMERS IBERDROLA in the markets IBERDROLA’s general policy with respect to its markets is to meet customers’ energy needs, providing electricity and gas supply and the required additional supplemental services for their homes, companies and institutions. It therefore undertakes to take all actions needed to provide the required energy to a growing number of customers, with ever-improving levels of quality in supply and service. IBERDROLA has specific policies in place regarding the Company’s relations with its customers that focus on protecting consumers’ rights and interests in areas such as the safe use of energy, accurate information on the products and services offered and ensuring the protection and privacy of personal data. The information in this chapter refers to the subsidiaries and affiliates of the IBERDROLA Group covered by this report which, as of the end of the fiscal year, had 156,000 gas customers, 167,000 water customers and 18.4 million managed points of supply to serve their electricity customers. The Group’s real estate activities, while relevant from the standpoint of social awareness, is minor and has a low impact on IBERDROLA as a whole. Such activity is, in any event, subject to the same policies as all other activities as regards relations and commercial practices with customers. 158 Relations with customers paying regulated rates in Spain are managed by the Regulated Business Division. Relations with electricity and gas customers in the deregulated Spanish market are managed by the Deregulated Business Division, which also manages other products and solutions sold on this market. The other subsidiaries and affiliated companies in Spain and Latin America have their own commercial management structures with their customers. IBERDROLA products and services in Spain The main products that IBERDROLA makes available to its customers are electricity and natural gas. Also included in the Company’s offer is a wide range of products, services and solutions, both for households and for companies, in line with the Company’s commitment to the environment and sustainable development. SOCIAL INFORMATION Worth noting among household products and solutions are: • Potable water distribution and waste water collection and treatment at ESSAL (Chile). • Heating and air conditioning services. • Maintenance of air conditioning installations. • Maintenance of natural gas installations. Among products and solutions aimed at companies, the following deserve mention: • Turnkey electricity facilities. • Energy efficiency (energy audits, condenser batteries, flow regulators). • Technical quality of supply. • Environmental management (advice, removal of PCB-type insulation). • Renewable Energy Facilities (solar photovoltaic energy, solar thermal energy for sanitary hot water). Special mention should be made of the solutions being put in place at customers’ facilities to enhance the quality of their electricity supply, resulting in the best possible operation of their production processes. Along these lines, worth noting are uninterrupted supply systems, systems for the elimination of short electric disturbances, voltage dip compensators, the installation of harmonic filters, etc. Other IBERDROLA Group products and services Affiliated companies in Spain offer the following products and services: • Engineering and construction of generation, distribution and control facilities, both in Spain and in other countries. • Operation and maintenance electric generation facilities. • Sale and rental of housing, offices and business premises. Affiliated companies in Latin America, for their part, offer: • Electric power in the various stages of production, transmission and distribution at companies in Mexico, Brazil, Bolivia, Guatemala and Chile. Customer health and safety With a view to providing the greatest possible measure of safety for customers, IBERDROLA promotes compliance with regulations relating to the development and sale of the products and services it provides across the organization. It also adopts a number of measures than enhance product safety for the end user. Worth noting in 2006 were: • The printing and distribution to customers, in cooperation with the Community of Madrid, of two and a half million copies of the diptych entitled “Take care of your electric installation”, with advice and preventive measures on the proper use of home electric installations. • The expansion in the scope of the maintenance service for natural gas installations, which now includes corrective actions together with the checking of appliances. • The requirement that vendors and suppliers comply with current health and safety regulations throughout the manufacturing and sale process. Electricity distribution companies in Latin America also include their concern for the health and safety of electricity customers in their processes. Among noteworthy activities in 2006, EEGSA, in Guatemala, which is committed to providing high-quality service to its customers and is concerned about the safety of people working close to electricity grids, launched a risk-prevention campaign for all construction workers. Incidents for failure to comply with regulations relating to product health and safety were minor in 2006. There were two such incidents at ELFEO (Bolivia) and three at ESSAL (Chile), all of which were of a minor nature. Information on products and services The Company’s aim is to provide useful information to its customers on the features of its products and services. The cornerstone of this policy is compliance with applicable legislation relating to information provided to consumers and ensuring similar compliance on the part of the Company’s suppliers. 159 The various companies of the Group have implemented initiatives to give customers better knowledge of the characteristics of the product they use. The following such initiatives deserve mention in 2006: • In Brazil and Bolivia, distributors provide customers with information on the contents of products and services as well as the correct use thereof. COELBA set in motion an accident prevention campaign through its bills and magazines, as well as through dissemination at schools and events in which the company participates. CELPE carried out two awareness-raising campaigns among its customers on the efficient use of energy, and COSERN has developed two educational projects on energy efficiency intended for schools, communities, etc. • In Guatemala, EEGSA carried out an information campaign among its customers on home energy saving methods, learning how to read consumption on electricity meters, recommendations to contract for new supply, electricity risks at home, precautions in winter, remote service, etc. Incidents for failure to comply with obligations were few during the period and only affected ELFEO (Bolivia), where there were three such cases. Customer satisfaction Channels for service and sale to customers in Spain One of the key elements that determine the customer satisfaction level is proper management of service and sale channels. Because of the type of products supplied by IBERDROLA, both the act of contracting itself and the service provided to customers are crucial to resolve all their inquiries or needs. To ensure customer satisfaction, IBERDROLA devotes particular attention to aspects such as: • Definition of commercial processes and making available to channels the tools to facilitate them. Training of the persons who will come into contact with customers. • Requiring ethical behavior from all participating players and also requiring that external collaborators sign a Code of Ethical Conduct in their relations with customers. • Monitoring and control, applicable both to IBERDROLA’s own channels and to outsourced channels. In 2006 IBERDROLA improved its Overall Customer Satisfaction Index The management of complaints is a key element in IBERDROLA’s contract management and customer service processes. The various subprocesses certified under the UNE-EN-ISO 9001-2000 further evidence the Company’s commitment to quality and to improving the service given to customers and satisfaction of their needs. As a result of the process of reviewing and following up on complaints, opportunities are found to enhance internal processes and boost customer satisfaction. The Customer’s Voice IBERDROLA wants to know its customers’ opinions, as well as their concerns, needs and preferences. To that end, in 1993 it set in motion an on-going study, known as “The Customer’s Voice” [La Voz del Cliente] aimed at identifying the areas of service that require priority actions to gain or retain customer loyalty in Spain. 160 SOCIAL INFORMATION The investigation method is mixed, combining both qualitative and quantitative elements, and is summarized in the following table: Method Quality in processes study Since1999, this study measures our customers’ satisfaction with each of IBERDROLA’s processes with which the customer interacted, be it upon contracting, to make an inquiry, because of an incident or due to any other circumstance. Qualitative Objective: Identify the customer’s service quality requirements. Inquire about unmet needs. Frequency: Every three years. Results: List of attributes of service to be measured in the quantitative survey. Quantitative Objectives: 1. Measure the importance of attributes. 2. Measure satisfaction. 3. Other specific goals. Frequency: Every three years. Annually. An average of approximately 250 interviews are conducted monthly for each process. The results of this study in 2006 are in line with those of prior years, with a significant improvement in recent years for the indicator relating to electricity complaints. Customer satisfaction in Latin America In Guatemala, in compliance with Section 114 of the Regulations of the General Electricity Law, EEGSA conducts an annual quality of service survey to evaluate customer satisfaction. In such survey, it is rated by over 100,000 customers in the country as the best company in all service quality, product quality and commercial quality parameters. Annually. Results: 1. Weighting of attributes according to importance. 2. Satisfaction information to prepare the CSI. 3. Other information. In 2006, 1,000 interviews were conducted with customers of the household sector, 700 at small businesses and 400 at industries and companies. As a result of the Company’s effort to give its customers high-quality service and attention, the Overall Satisfaction Index was 7.11, an improvement over 2005, which was already good. CHART 65 Overall customer satisfaction index (%) 7.0% 2005 +1.57% 7.11% 2006 In Brazil, the distributors participate in consumer satisfaction surveys conducted by the Brazilian Association of Electricity Distributors, and the results of the distributors managed by the Group are in line with those of the prior year. In Bolivia, a Customer Satisfaction Index report is commissioned every year which, through individual surveys, quantitatively measures the pulse of a representative group of customers in connection with the perceived image of the company. The overall index has remained stable, with constantly rising rates mentioned as the issue creating most concern; the quality of service at business offices, timely delivery of bills and the information provided therein were particularly valued by customers. Advertising and Marketing One of IBERDROLA’s goals is to give its customers true and accurate information on its products and services. Accordingly, it maintains commercial and advertising practices that are respectful of the legitimate interests and rights of its customers, providing the transparency required to allow them to choose freely. In this area, IBERDROLA in Spain is a member of the Association for Commercial Self-Regulation [Asociación para la Autorregulación Comercial] (Autocontrol), of the Spanish E-Commerce and Relational Marketing Association [Asociación Española de Comercio Electrónico y Marketing 161 Relacional] (AECEM) and of the Spanish Advertisers’ Association [Asociación Española de Anunciantes] (AEA) and has subscribed to their ethical codes. It also subscribes to the Electronic Commerce and Internet Advertising Code of Ethics, which it communicates by inserting the On-line Trustmark on its website, and has implemented a Code of Ethical Conduct, compliance with which is mandatory by all employees in the marketing area. The agreements used for the supply of the Company’s various products and services have been voluntarily registered with the Register of General Contracting Conditions [Registro de Condiciones Generales de Contratación] maintained by the Ministry of Justice, with a view to their total transparency and access to information by consumers. In 2006, in cooperation with official magazines and entities, IBERDROLA has sponsored various energy-saving initiatives. Worthy of mention is the printing of 7,000 copies of a collectible entitled “Renewable energy for everyone” [Energías renovables para todos] and cooperation with the Community of Madrid in the publication of five books on energy saving aimed at different customer segments, 1,000 copies of an interactive CD entitled “Energy-saving advice in the Hospitality Industry” [Consejos de Ahorro de Energía en el Sector de Hostelería] and over two million copies of the diptych “A gesture to save energy? Choose A” [Un gesto para ahorrar energía? Elige la A]. The three affiliated companies in Brazil also have a solid base and thus, together with their advertising agencies, they follow the recommendations of the Regulatoin of the National Council on the Self-Regulation of Advertising [Conselho Nacional de Autoregulamentaçao Publicitaria] to prevent misleading advertising or advertising that is abusive for the consumer. 162 Furthermore, the companies have internal policies and codes that strengthen such commitment to customers. Tthere were no issues during 2006 at any of the Group’s companies for failure to comply with regulations relating to product advertising or promotion. Awareness of the “IBERDROLA” brand in the market is rising. According to the monthly reports on IBERDROLA Image Tracking [Tracking Imagen IBERDROLA] conducted by GFK Emer Ad Hoc Research, total IBERDROLA brand awareness stood at 73.7 in 2006 (average annual value), five points above the 2005 percentage, thus continuing with the rising trend of recent years. IBERDROLA has subscribed to various voluntary Codes of Ethics relating to marketing and advertising Customer privacy IBERDROLA takes all necessary steps at all times to ensure the security and confidentiality of its customers’ data. Personal information provided by them is protected through compliance with current Spanish legislation, primarily Organic Law 15/1999 on Personal Data Protection. IBERDROLA has established the organizational procedures and information technology developments required to fulfill requirements relating to: privacy policy, with a special emphasis on the registration and permanent updating of files with the Data Protection Agency; the duty of confidentiality imposed upon employees and subcontracted personnel; information to the customer in the process of gathering personal data; unequivocal consent for the treatment of such data; and attention to the rights of interested parties at the customer office. In addition, IBERDROLA has established procedures for the reporting and management of security issues in connection with data confidentiality throughout the entire treatment cycle for its customer files, pursuant to the provisions of the Regulation on Security Measures applicable to Computer Files set forth in Royal Decree 994/1999. The treatment of personal data by third parties as a result of the provision of services is regulated by contract, including a detailed description of the technical and organizational security measures that the party in charge of handling the data has the duty to implement. SOCIAL INFORMATION In this connection, the personal data of customers are stored exclusively in the centralized customer management system and are therefore protected against leaks, theft or loss, with no incidents being recorded with respect thereto. 28 duly substantiated claims relating to customer data privacy were received in 2006. Of these, 16 were received directly from the customer, and the other 12 through regulatory entities. The latter led to the commencement of two informational proceedings by the Spanish Data Protection Agency and of one proceeding which entailed a penalty for IBERDROLA. Other commercial activities in 2006 Commercial certifications obtained by IBERDROLA in Spain In compliance with the UNE-EN-ISO 9001:2000 standard, the Commercial Division has successfully concluded a quality audit for the renewal of the Customer Management Process Certificate and the extension thereof to the Customer Service Process, which entails further recognition of IBERDROLA’s effort to provide high-quality services to its customers. In addition, the Commercial Division contributed to securing certification of the Environmental Management System under the UNE-EN-ISO 14001:2004 standard. The award of such certifications results in a lasting relationship with the customer and helps to obtain the maximum possible value from the assets managed by the deregulated business organization in Spain. IBERDROLA and the 2007 Spanish Challenge IBERDROLA has continued to wager on sports, as the main sponsor of the Spanish vessel participating in the 32nd annual America’s Cup, held in the waters of Valencia. From its base in the port of Valencia, the Spanish team has shown the fruit of its work, placing fourth in the Louis Vuitton Ranking after the 2006 preliminary races. In December, the ESP-97, the new vessel that will compete in 2007 in the Luis Vuitton Cup races prior to the America’s Cup, left the shipyard in Anginet, Valencia, after more than 30,000 hours of work. SUPPLIERS Policies and rules of action in the purchasing area IBERDROLA holds a significant position in the international corporate area and belongs to a strategic industry with tremendous purchasing capacity. Considering the marked impact that purchases made have on the Company’s earnings, there is a policy in place in this area which includes the following commitments, among others: • Promote strict compliance by suppliers with contractual terms and current laws and regulations, with particular emphasis on respect for the principles laid down in the United Nations Global Compact. • Reduce the overall cost of the products or services to be contracted for to allow achievement of the targets set by the Company’s management. • Foster the environmental and social responsibility of suppliers, encouraging the use and development of technological means that are respectful of the environment. • Strengthen transparency and non-discrimination, establishing an honest and open professional framework, giving all companies the possibility of securing orders and strictly applying IBERDROLA’s Code of Professional Conduct. • Promote a policy of stable relationships based on the search for on-going improvement and mutual benefit, furthering innovation and development activities. • Encourage cooperation in achieving the best possible contractual terms for the supply of the required products or services. The responsibility for applying purchasing policies and procedures and for relations with suppliers lies with the Purchasing and Insurance Division, which reports directly to the Company’s Economic and Financial Division. 163 Scope of the area The IBERDROLA Group has registered more than 98,000 suppliers to provide its supplies. Of these, almost 78,500 are registered with affiliated companies in Spain and about 19,500 in Latin America. In Spain, over 12,500 suppliers have received at least one order during the year. In 2006, total contracting volume of the Group’s companies reached 7,653 million euros, which break down as shown in table 65. The main suppliers of the Group in Spain are listed in table 66: been established that allows it to work with those suppliers that meet the minimum requirements. In Spain, IBERDROLA uses a supplier classification system known as RePro for the preliminary classification of its suppliers (RePro is a database with updated information on companies which is used jointly by the leading entities of the energy industry). Access to RePro is open at all times to any interested supplier. IBERDROLA periodically announces the use of this system in the Spanish Official Gazette [Boletín Oficial del Estado] and the Official Journal of the European Union to enable any interested company to register. Suppliers and the products supplied must meet the following requirements: TABLE 65 Purchasing volume Spain Energy Fuel General supplies Latin America Energy Fuel General supplies Total 2006 4,283 719 1,623 1,941 3,370 1,182 1,272 916 7,653 2005 3,629 820 1,107 1,702 2,562 952 729 881 6,191 TABLE 66 Principal suppliers in 2006 Gamesa General Electric ACS (Group) Elecnor ABB Incoesa Accenture Prysmian Cables Duro Feguera Schneider Requirements to be met by suppliers To ensure efficient and high-quality service and as a commitment undertaken upon adhering to the United Nations Global Compact, IBERDROLA is in the process of developing procedures and systems to extend responsible practices in the labor, social and environmental fields to its suppliers. IBERDROLA’s supplier registration, selection and qualification process follows standards of transparency, impartiality and objectiveness, and a scoring system has 164 Quality The supplier must have implemented standardized management systems to ensure quality in production processes and in the provision of services. In the case of strategic products or services, the supplier is required to have obtained ISO 9000 or equivalent certification. With regard to critical equipment and materials to be used in energy distribution facilities, the product must be certified under quality marks. Safety The Company demands compliance with applicable legislation regarding Occupational Risk Prevention. The Company evaluates the implementation of a management system in accordance with current regulations, and encourages certification under the OHSAS-18001 Standards. The Company includes a “Zero Accident Target Plan” in its supply chain, aimed at reducing the number of incidents in the activities carried out. Environment As part of the process of continuous improvement of its suppliers, the IBERDROLA Group promotes and encourages the implementation of Environmental Management Systems in purchasing chain management, and requires such implementation by new suppliers of materials, works and services who request qualification for products that are deemed critical or strategic. In the product qualification process, suppliers must answer specific questions on waste management at their facilities, the use of contaminating materials and final disposal of the product at the end of its useful life. SOCIAL INFORMATION Social Responsibility In 2002, IBERDROLA pledged its firm support for the principles of the Global Compact, an initiative of the Secretary General of the United Nations, which seeks to promote responsible behavior in matters dealing with human rights, the environment, labor regulations and corporate ethics. The Company therefore encourages its suppliers to comply with certain codes of conduct, to adhere to the Global Compact, and to ensure compliance with human, labor and environmental rights. If there is a prospective supplier in so-called “at-risk” countries, such supplier must answer specific questions regarding working conditions at its facilities, compliance with and respect for human rights in manufacturing processes, and the supplier’s duty not to employ child labor. TABLE 67 Supplier Center Statistics Calls answered Action arising from calls Average resolution time (hours) Number of inquiries resolved in less than 8 hours Complaints responded to 2006 25,752 16,240 12.49 2005 25,669 15,603 20.18 >50% 14 >50% 25 Supplier survey IBERDROLA considers its suppliers as business partners and wants relationships to be long-term and based on mutual benefit. Accordingly, it believes it necessary to obtain their opinion and measure their satisfaction level. The Company has set itself the goal of conducting this survey every two years. In 2006, the volume purchased in these countries from Spain did not reach 0.5% of total purchasing volume of materials and services. In the last survey, conducted in 2005 among a significant group of suppliers, they rated their relationship with IBERDROLA as outstanding. Work is underway at practically all Latin American subsidiaries to include human rights clauses in agreements with suppliers. No supplier surveys have been conducted to date in Latin America. There are plans to conduct one in Bolivia in 2007. Generally speaking, no purchases are made in “at-risk” countries. However, since the second half of 2006, there is a procedure in Guatemala for action with suppliers in at-risk countries, which calls for the inclusion of a “Social Responsibility and Human Rights” clause in the agreements with such suppliers. Supplier portal IBERDROLA provides a supplier portal to its suppliers through its website. Its contents are divided into two parts: Relationship channels with suppliers EThe relationship channels with suppliers receive the comments, opinions, proposals and information provided by suppliers on those aspects that entail opportunities for the improvement of the relationship, and the information is channeled to ensure it reaches the areas involved. Supplier service center in Spain The supplier service center in Spain is equipped with a telephone switchboard as a single access point to deal with problems and questions that may arise from the commercial relationship with any supplier. In addition, this center channels suggestions, complaints and claims made by suppliers to the appropriate organizations in each case. Table 67 shows the most relevant statistics of this service. • Information and questions - General information (public access) - Supplier information (limited access) • Operations - Calls for Bids: Suppliers may track the bidding process, from bid solicitation to award, view all calls for bids in which they have been invited to participate, and enter their bids. - Automatic submission of invoices: This process allows suppliers to submit their invoices directly on IBERDROLA’s computer system, thus avoiding unnecessary delays. 12,300 invoices were submitted in this manner in 2006. In Latin America, there is a supplier section on the web in Brazil and Mexico. 165 Supplier register Any company interested in becoming an IBERDROLA supplier has quick, safe and non-discriminatory access to the basic questionnaire that may be found in the supplier section on the IBERDROLA website. Basic registration data include the name of the company, the products and services it supplies, its financial condition, compliance with legal requirements, status of quality management systems, the environment, occupational risks and whether the company has specific sustainability policies in place. Local suppliers IBERDROLA is committed to the economic growth of the various countries in which its affiliates operate. This statement is reflected in the fact that purchases from local suppliers (suppliers in the same country as the purchasing company) account for 92% of purchases made in Spain and 97% of purchases in Latin America, not including fuel. IBERDROLA’s purchases from local suppliers account for 92% of the purchases it makes in Spain In Spain, IBERDROLA applies the same policy in the various autonomous communities in which it operates. Accordingly, to increase purchases from local suppliers registered in the areas where the supplies are required, periodic meetings are held with regional corporate forums, to inform them of the steps to be followed by companies interested in working with IBERDROLA. In 2006, the number of suppliers registered in all Autonomous Communities increased once again. Special employment centers The Company has been working quite actively since 2004 to increase the volume purchased from Special Employment Centers, in order to help persons with disabilities. More types of materials and services were contracted from that group in 2006 and close to one million euros were awarded. 166 THE MEDIA Introduction Communication is an essential tool for IBERDROLA to transmit and make public the most salient aspects of its strategy and the development of its activities; its primary aim is for messages to be received clearly and transparently by all the Company’s interest groups. The policy implemented by IBERDROLA in its relations with the media is based on the utmost rigor in communications, reliability, permanent availability and timeliness in responding to requests for information. Responsibility for relations with the media and for the strategy for communications with society at large lies with IBERDROLA’s Communications Manager, who reports directly to the Company’s Director of Corporate Resources. As in prior years, the Communications Division enhanced its work through IBERDROLA’s corporate website www.iberdrola.com, which has been redesigned and which is increasingly used by journalists and interest groups in general, becoming an essential tool for the Company’s communications. The website and audiovisual reports were two of the tools most promoted by the Company in 2006 to provide broader, detailed and varied information on its activities, in line with its information policy and objectives. One example is the reports on the Maranchón (Guadalajara) Wind Farm, the largest in Europe, or the Operations Center (CORE) which controls all of IBERDROLA’s wind farms from Toledo. Press releases and press conferences In 2006, IBERDROLA distributed 348 press releases to the media, of which 170 were nationwide in scope and the remaining 178 were regional. Mentions in the printed press came to 10,976 in 2006. Of these, 5,508 references were published in local media and 5,468 in regional newspapers. The average of information published in all national and regional newspapers was 30 mentions a day. SOCIAL INFORMATION There were almost 11,000 mentions of IBERDROLA in the printed press in 2006 The press conferences held by IBERDROLA’s Chairman focused on earnings releases, the Shareholders’ Meeting, the new 2007-2009 Strategic Plan and an explanation of the combination agreement with ScottishPower. Such conferences were widely reported in written and audiovisual media. The Company also held press conferences on the occasion of the commissioning of the largest wind farm in Europe with 4,000 MW renewable energy installed capacity, and the opening of various facilities in different Autonomous Communities. All press releases distributed with detailed information are available on our website. CHART 66 Distribution of press releases by geographical areas (%) National: 48.85% Castilla-La Mancha: 11.20% Valencia: 10.92% Castilla and León: 6.90% Murcia: 5.75% Extremadura: 4.88% Basque Country: 4.31% Navarra: 2.87% Madrid: 2.30% La Rioja: 1.15% Andalucia: 0.30% Galicia: 0.30% Aragón: 0.30% Renewable energy: The new international renewable energy projects, coupled with inauguration of new facilities in Spain and the ensuing increase in installed capacity, which cemented IBERDROLA’s worldwide leadership in this industry, was the principal news issued in 2006. Milestones worth noting are the commissioning of the Maranchón (Guadalajara) wind farm and the new goal set by the Company to exceed 10,000 MW in capacity by 2011. Internacional: The Company’s international expansion was reflected in the large number of press releases issued during 2006, reporting on the various projects and agreements signed in various countries such as France, the United States, Greece, the United Kingdom and Brazil. In addition to expansion in the renewable energy industry, worth noting are the new hydroelectric projects in Brazil, the award of a combined-cycle plant in Figueira da Foz (Portugal) and, as a noteworthy milestone in 2006, the commissioning of the Altamira V plant, the largest in Mexico. Deregulated business: In the Generation area in Spain, worth mentioning was the information on the commissioning of the Escombreras combined cycle plant, in Murcia, with 800 MW capacity, and the 70% increase in installed capacity since 2001, as well as the increases in clean energy production and in hydroelectric reserves. CHART 67 Mentions in the press by subject (%) Principal IBERDROLA information milestones in 2006 Corporate: The most relevant news generated in this area was the appointment of Ignacio Galán as the new Chairman of IBERDROLA and the subsequent change of part of the Board, together with the successful conclusion of the 2001-2006 Strategic Plan and the submission of the new Plan for the next three years, which provides for investments of 9,000 million euros through 2009. Starting in November, full information was provided on the combination agreement with ScottishPower, for 17,200 million euros, another of the most significant information milestones of 2006. Distribución: 11.58% Financial & stock market: 12.08% Affiliated companies: 5.38% Generation: 4.98% Regulated Business: In the Distribution area, the informational milestone was the ten million customers reached by the Company in August of last year, which target it achieved while maintaining the best quality of supply indices in Spain. Renewable energy: 4.27% International: 2.91% Supply: 2.13% Environment: 2.10% Human resources: 1.10% Gas: 0.65% Corporate Information: 52.82% Source: IBERDROLA Subsidiaries: Noteworthy in this sector is the information on the significant international expansion of Iberdrola Ingeniería y Construcción, with major contracts for the construction of plants in Syria, Qatar and Latvia. Iberdrola Inmobiliaria continued to expand its business both at the domestic and international level, where the agreement signed at the end of the year with Caixa Geral de Portugal 167 for the joint development of activities deserves special mention. Financial: The most important news in 2006 was the acquisition by IBERDROLA’s employees of almost 400,000 shares after allocating a portion of their variable compensation to the purchase of Company securities and the possibility offered to shareholders for the first time to reinvest dividends in shares, in a transaction free of settlement and contracting fees. Internet press section IBERDROLA’s website, www.iberdrola.com has become a routine channel of communication between the Company and journalists carrying out their professional tasks in both the written and the audio-visual media. Throughout 2006, IBERDROLA has sought to enhance this channel of communication with the press and, with this purpose in mind, has inaugurated a new website whose main features are greater flexibility to highlight all types of business and corporate information, better browsing capability, a more modern image tailored to the Company’s strategic objectives and the Double-A level of the accessibility guidelines for the web 1.0 content of the W3C-WAI. Finally, journalists can also find in this chapter a link to the full menu devoted to the general shareholders’ meeting and another section with an extensive description of IBERDROLA’s new 2007-2009 strategic plan. A service that is used increasingly each year The enhanced role of IBERDROLA’s website as a channel for communication with journalists was reflected in 2006 in the number of visits to the press section (147,638), which increased sharply from 2005, as shown in chart 68. CHART 68 Visitors to the press section of the website (no. of visitors) 147,638 +55% 95,348 2005 The IBERDROLA website obtained the Double-A level Accessibility certificate issued by Technosite The Company also continued to redesign the Press section devoted to journalists, with the inclusion of new content intended to provide a real-time response to all of the media’s information needs. The press menu displays all press releases sent by IBERDROLA to the media since 2001 in chronological order, in both Spanish and English. It also provides a service in high demand by communication professionals: a picture gallery. The periodic information heading groups all documentation communicated by the Company to its investors, shareholders, customers and the public at large. This annual report, for example, or the significant events sent to the CNMV may be found there. The presentations section is a link to the videoconferences offered from time to time by Company managers. 168 2006 More than 260,000 pages were visited, with a daily average of more than 700, and over 300,000 documents were downloaded. Press releases was the most viewed section, with 80,670 visitors (compared to 54,681 in 2005), who browsed 135,031 pages and downloaded 157,684 documents, accounting for over 50% of the visitors, pages viewed and document downloads for the entire section. There were almost 150,000 visits to the press section of IBERDROLA’s website in 2006 SOCIAL INFORMATION SOCIETY Introduction IBERDROLA maintains a policy of strong involvement in the development of the communities it serves. This historical commitment to support them is a strategic element of the Company, supported by mechanisms of cooperation with relevant social institutions of the government and of civil society. IBERDROLA has five macro action programs in its relationship with society: • Community economic development • Art and Culture • Education and Training • Community Service IBERDROLA’s 2007-2009 Strategic Plan includes a number of objectives which will have substantial positive impacts on the societies served by the Company. This is illustrated by the following estimated figures: • Investments of 9,000 million euros (62% in Spain). • Investments in Research Development and Innovation (R&D&i) in excess of 200 million euros. • Purchases from suppliers with a value of 9,500 million euros (of which 7,600 million euros were from Spanish companies). • Over 1,000 professionals hired by the IBERDROLA Group. • Expected contributions to public treasuries, through taxes, of 6,500 million dollars. The activities carried out in the social field are developed through the following channels: • In Spain, through the IBERDROLA Group’s companies and through Fundación IBERDROLA. • In Latin America, through its affiliated companies. In Spain, responsibility for promoting relations with institutions and managing social action programs lies with the Director of Corporate Resources, who has the Institutional Relations Division to aid him in such task, as well as the cooperation of the rest of the organization, particularly the Institutional offices in the Autonomous Communities. Affiliated companies in Latin America have their own community relations management structures. • Environment Affiliated companies in Latin America also have programs in place for carrying out social activities that are specifically tailored to the special needs of the communities in which they operate. A summary of those programs is provided in this “Society” chapter. More detailed information may be obtained in their respective Annual Reports or on their websites. Significant lines of action in 2006 In 2006, IBERDROLA carried out a large number activities in line with the programs described above. Worth emphasizing are the activities directed towards helping persons with disabilities, continuing the process commenced last year, which have become a priority line of work in the Company’s social actions, supported by its policy of contracting for products and services from Special Employment Centers, described in the “Suppliers” chapter. The following special Projects carried out in 2006 are also worth noting: • Involved [Implicados] Project The purpose of the Project, carried out by IBERDROLA in cooperation with Fundación Iberdrola and the appropriate Autonomous Institutions, is to promote competitive access of persons with disabilities to the labor market, to allow them to become fully integrated into society. In 2006, the Fundación de la UNED and the Fondo de Formación. joined the Project as not-for-profit collaborators. 169 Furthermore, work commenced on the development of the Albacete Project, in cooperation with ASPRONA, to implement a competitive production model at a Special Employment Center [Centro Especial de Empleo] (CEE) of that company. 2006 saw the first training stage of the persons who will be in charge of the management of the future CEE, which will benefit an estimated 170 persons with disabilities, starting in 2008. • Volunteerism days’ project Volunteerism days are an important part of IBERDROLA’s Corporate Volunteerism Program which is described elsewhere in this report. These days are aimed at offering leisure activities to groups of persons with disabilities in the regions served by the Company. A cooperation agreement was also signed with Lantegi-Batuak to develop corporate organization systems especially designed for persons with disabilities. • Website accessible to persons with disabilities project IBERDROLA’s new website was awarded the Double-A level Accessibility certificate by Technosite (a company belonging to Fundación ONCE). This level ensures a high level of access for all persons browsing in it, regardless of their disability, age or the technology used. • ADOP Project IBERDROLA wants to help make the life of persons with disabilities as full and independent as possible, including competition at the highest sports level. With that objective in mind, it sponsors the ADOP Program, whose purpose is to give Spanish participants in the Paralympic Games the means required to prepare for the 2005-2008 competition schedule. The key events of such period are the 2006 Winter Paralympic Games in Torino, in which our athletes have been remarkably successful, and the 2008 Paralympic Games in Beijing. In April 2006, the ADOP Program received the “Olympia” award, as part of the National Sports Awards organized by the Superior Sports Council [Consejo Superior de Deportes]. Support for persons with disabilities has become a priority line of work in IBERDROLA’s social actions • Company and Disability Project IBERDROLA participates actively in the “Company and Disability” [Empresa y Discapacidad] project, promoted by Fundación Empresa y Sociedad and by Fundación ONCE. It is a three-year (2005-2007) multi-company work Plan specially designed to facilitate the achievement of joint three-year goals. The areas of work for participating companies are: design of products and services that are accessible to everyone, access to computer systems and facilities, and creation of direct and indirect employment for persons with disabilities. 170 There were more than 200 IBERDROLA volunteers and over 1,200 participants in these events in 2006. IBERDROLA has been a pioneering company in this field within the Spanish energy industry, and was thus the first company to receive the Double-A level certificate from Technosite. It is also included among the ten Spanish websites that provide better service to persons with disabilities (according to a report from the specialized firm Adesis Netlife). • “2015: A better world for Joana” campaign As a member of the Corporate Reputation Forum, IBERDROLA has taken up the commitment to the “2015: A better world for Joana” initiative, which involves the largest communication campaign in the service of the UN and governments, sponsored by an inter-industry group of companies; it is estimated that it will reach over 100 countries, more than 830 million customers and almost 700,000 employees. This project is aimed at promoting and disseminating the eight Millenium Development Goals, set in motion by the United Nations to improve people’s quality of life on a global scale. The campaign was prepared during the last quarter of 2006 and was publicly unveiled on January 11, 2007. It is to be carried out during 2007 and subsequent years. SOCIAL INFORMATION • Electrification programs in Brazil The Brazilian companies of the Group (COELBA, COSERN and CELPE) continue with the development of the Rural Electrification Programs, undertaken jointly with the public administrations. Their purpose is to provide electricity infrastructure to the entire population of the country, to facilitate economic and social development and minimize the differences among the various regions and between the urban and the rural areas. These efforts began in 1999 with the “Light in the Countryside” [“Luz no Campo”] program. There are currently various programs in place: “Light for Everyone” [“Luz para Todos”], “Electrification Program for the Underprivileged Population” [“Programa de Electrificaçao para Populaçao Carente”], and others; they are the largest rural electrification programs undertaken in Latin America, and some of the most important worldwide. Dedicated resources During fiscal year 2006, the IBERDROLA Group allocated a total of 14 million euros, in consolidated terms, to the programs described in this chapter, as shown in table 68. TABLE 68 Social Action Resources (Thousands E) 2006 Spain Latin America Total 8,316 5,645 13,961 In addition, the funds allocated to Rural Electrification Programs in Brazil totaled 59 million euros in consolidated terms for the Group (see table 69). TABLE 69 Electrification programs (Thousands E) 2006 COELBA, COSERN and CELPE 59,357 Fundación Iberdrola Fundación Iberdrola plays a key role in the social activities of the Group. Created in 2002, its primary goal is to contribute to the general interest of society through the promotion, dissemination and support of social, cultural, scientific and technical activities; social actions are especially addressed at the integration of persons with disabilities into the workplace. The activities of Fundación Iberdrola in 2006 focused primarily on the following two programs: • Community service • Cultural promotion The principal activities carried out under both programs are summarized below. Community service program The foundation has launched its 2nd Appeal for Assistance for Social Projects. As a result, it is cooperating with ten recognized Spanish entities which carry out social assistance projects intended primarily for senior citizens who are not self-sufficient, persons with disabilities, immigrants and other underprivileged groups. The following projects deserve mention because of their uniqueness: • “Transformation and distribution of fruit surpluses into juices for humanitarian aid” developed in cooperation with the Spanish Food Bank Federation [Federación Española de Bancos de Alimentos]. • “Entry into society and the job market of women who are victims of trafficking in human beings for the purpose of sexual exploitation”, in cooperation with Religiosas Adoratrices/Proyecto Esperanza. • “Training of immigrant persons to care for senior citizens who are not self-sufficient”, in cooperation with the Association for Geriatic Family Assistance [Asociación para la Asistencia Geriátrica Familiar] in Catalonia-ASGER. • “Program for the qualification of immigrants in the care of persons who are not self-sufficient: social and employment itinerary”, in cooperation with the Association of Relatives of Patients with Alzheimer’s [Asociación de Familiares de Enfermos de Alzheimer] (AFAL). 171 Cooperation also continued with the Raya Duero Project begun in 2004, together with Fundación Encuentro, with the purpose of promoting the sustainable development of the populations of the Ribera del Duero region, in the provinces of Salamanca and Zamora. This project seeks to act as a catalyst to increase social and cultural development in the region, by opening up new horizons for economic and social activities that may be carried out in this area bordering with Portugal. Cultural Promotion Program Continuing with the important work of Fundación Iberdrola in recent years in support of the preservation of the Spanish Historical Heritage, the restoration and lighting of the Cartuja de Miraflores church, in Burgos, which includes the royal sepulchers of Juan II and Isabel of Portugal, of Infante D. Alfonso, the Central Altarpiece, both by Gil de Siloe, and the windows, all of them considered exceptional examples of the Gothic art of Burgos, were finished in 2006. These works were carried out under the agreement signed in 2004 by Fundación Iberdrola with the Government of Castilla and León, the Burgos Archbishopric, Fundación del Patrimonio Artístico de Castilla y León and the Fondo Español para la Conservación y Restauración de Monumentos-World Monuments Fund España. IBERDROLA actively cooperates with significnat institutions of government and civil society Community economic development IBERDROLA’s purpose with this Program is to improve the competitiveness of the communities it serves, providing its added value as a large technological and international company. Overall resources allocated to this area totaled more than two million euros in 2006; in Spain alone, IBERDROLA carried out more than 150 activities in this field. The most noteworthy programs and projects were the following: Regional Advisory Boards IBERDROLA has created Advisory Boards in Castilla and León, Andalucia and Valencia, consisting of the highest representatives from the major industrial and financial groups of these Autonomous Communities. The primary goals of the Advisory Boards are to share business projects, exchange management and innovation experiences and channel new initiatives that contribute to the development of the respective regions. Support for corporate entities and initiatives IBERDROLA participates in a number of regional development entities, as well as in several Technological Centers, the most important of which are listed below: Entities promoting development in which IBERDROLA participates • Centro de Estudios Latinoamericanos (CESLA) • Fundación Rei Afonso Henriques (Castilla y León) • Asociación Bilbao Metrópoli 30 On the occasion of this restoration activity, the “Light of Flanders” [“La Luz de Flandes”] exhibition was held in Cartuja to present to the public the renewed image of Cartuja, and as a didactical exhibition of the techniques currently used to recover the artistic heritage. In the cultural sphere, worthy of mention is a new book published as part of Fundación Iberdrola’s Library of the Spanish World Collection [Colección Biblioteca del Mundo Hispánico]: “The Dynasty of the Trastámara” [“La Dinastía de los Trastámara”]. This new book, authored by Professor Julio Valdeón Varuque, Professor of the University of Valladolid and a specialist on that period, continues with the general readership collection begun in 1977 of historical and cultural publications on Spain and Latin America. 172 • Fundación Caja Rural de Toledo • Asociación Plan Estratégico Ciudad de Burgos • Sociedad Riojana de Capital Riesgo (RICARI) • Cluster de la Energía (País Vasco) • Fundación Concordia para el Desarrollo Económico y Social (Madrid) • Fundación de la Energía de la Comunidad de Madrid • Asociación para el Desarrollo Sostenible (ACLIMA) • Fundación Navarra para la Calidad • Agencia Regional de Gestión de la Energía de Murcia (ARGEM) • Fundación Corporación Tecnológica de Andalucía • Asociación de empresas e instituciones 22@Barcelona SOCIAL INFORMATION Technological Centers in which IBERDROLA participates Castilla and León • Desarrollo de Telecomunicaciones (CEDETEL) • Automatización, Robótica, Tecnologías de la Información y de la Fabricación (CARTIF) • Investigación y Desarrollo en Automoción (CIDAUT) • Empresas e Innovación (CEICALSA) Basque Country • LABEIN • INASMET Navarra • Fundación CETENASA • Centro Europeo de Empresas e Innovación de Navarra (CEIN) • Asociación de la Industria Navarra (AIN) Valenciana • Instituto de Tecnología Eléctrica (ITE) • Instituto de Aplicaciones de las Tecnologías de la Información y de las Comunicaciones Avanzadas (ITACA Murcia • Centro Tecnológico del Medio Ambiente • Centro Europeo de Empresas e Innovación de Cartagena Castilla-La Mancha • Centro Europeo de Empresas e Innovación de Talavera de la Reina IBERDROLA has also joined the Forum of ExcellenceInducing Companies, and Organizations [Foro de Empresas y Organizaciones Inductoras de la Excelencia], a advisory body of the Government of Castilla and León, in order to help enhance innovation and the competitiveness of small enterprises in that region. Dissemination of corporate social responsibility IBERDROLA participated in 22 Workshops promoting Corporate Social Responsibility (CSR), presenting the “IBERDROLA model” in corporate and academic forums.. The Company also participated, together with BBVA and Fundación Entorno, in the on-line “RSE + 5” course, aimed at helping small and medium enterprises improve their sustainability strategies. Latin America Affiliated companies in Latin America carry out and support various social and economic development projects. The following initiatives are worth mentioning in 2006: COELBA The ELOS (Energia Local Organizada e Sustentável) Project, developed in cooperation with Banco de Brasil , the Ministry of Mines and Energy and other institutions, is a pioneer initiative in Brazil. Its goal is to generate sustainable development in the communities of the State of Bahía served under the Rural Electrification Program “Luz para Todos”. COSERN It has carried out several R&D and Innovation projects with the purpose of enhancing the electric infrastructure of its customers and of the company itself. CELPE It cooperates with many organizations that promote the economic and corporate development of the community. Worthy of mention is the support to the Ethos Social Responsibility Institute [Instituto Ethos de Responsabilidad Social], the “Corporate Action” [“Açao Empresarial”] organization and Fundación Abrinq. EEGSA EEGSA, together with the Comisión Nacional de Energía Eléctrica and the Cámara de Industria de Guatemala, has launched a “Program to Reduce the Cost of Service of Electric Power” [Programa para la Reducción del Costo del Servicio de Energía Eléctrica”], intended for customers penalized by reactive energy or surplus power contracted for. The program is expected to benefit over 2,000 SMEs, providing significant annual savings in electricity bills. Art and culture IBERDROLA’s goal with this Program is to foster the artistic and cultural development of the communities it serves, with particular emphasis on the illumination of historical heritage. Overall resources allocated to this purpose in 2006 reached almost six million euros; in Spain alone, IBERDROLA, carried out over 130 activities in this area. The following were the most significant programs and projects: Monument reconstruction and lighting The monument reconstruction and lighting Program is one of the initiatives that has earned IBERDROLA the most accolades in the cultural sphere. The following activities in 2006 to recover the Spanish artistic heritage are worthy of mention: 173 Patio Embajador Vich (Valencia) IBERDROLA participated in the reconstruction of the Patio Embajador Vich in the Valencia Fine Arts Museum, which is a fine example of Spanish Renaissance architecture. Other cultural activities IBERDROLA continued with its policy of sponsoring cultural events or institutions in various fields, among which the following are worth noting: The following projects for the lighting of unique buildings deserve mention in 2006: • Music - Asociación Bilbaína de Amigos de la Ópera (ABAO) - Cathedral and Walls of Ciudad Rodrigo (Salamanca). - Fundación Orquesta Sinfónica de la Región de Murcia - Casita del Príncipe, in El Escorial (Madrid). - Orquesta Sinfónica Joven del Alfarafe (Andalucía) - Sanctuary of the Virgen del Rosario in Hellín (Albacete). - Sociedad Coral de Bilbao - Plaza de Sancho García, Church of Santa Cecilia and Palace of the Marqués de Chiloeches, in Espinosa de los Monteros (Burgos). - Orfeón Donostiarra (Guipúzcoa) Support to cultural institutions IBERDROLA continued to support the various foundations and cultural institutions with which it cooperates. Foundations and cultural institutions supported by IBERDROLA • Fundación Príncipe de Asturias • Fundación San Benito de Alcántara (Cáceres) • Fundación Rei Afonso Henriques (Zamora) • Theater - Festival de Teatro Clásico de Alcántara (Cáceres) - Teatro Calderón de la Barca (Valladolid) • Painting - Fundación Museo Ramón Gaya (Murcia) - “Premio Salón de Otoño” del Ateneo Mercantil de Valencia - Exposición “La Faz de la Eternidad” (Alicante) • Fundación Museo Guggenheim Bilbao • Fundación Museo de Bellas Artes de Bilbao • Fundación San Millán de la Cogolla (La Rioja) • Fundación del Patrimonio Paleontológico de La Rioja • Fundación Carolina (Madrid) • Fundación Amigos del Museo del Prado - Certamen de Pintura Universidad Miguel HernándezIBERDROLA Latin America Practically all affiliated companies in Latin America have sponsorship activities in the artistic and cultural fields. • Fundación La Luz de las Imágenes (Valencia) • Fundación Orfeó Catalá-Palau de la Música Catalana • Fundación CIDOB (Barcelona) • Fundación Atapuerca (Burgos) IBERDROLA and its affiliated companies in Latin America carry out recognized sponsorship activities in the artistic and cultural fields • Fundación Baluarte (Navarra) • Consorcio Casa de América • Real Asociación de Amigos del Museo Reina Sofía • Real Academia de la Lengua Española • Asociación Amigos del Museo Nacional de Escultura de Valladolid • Museo de la Ciencia (Valladolid) • Fundación Cultural Santa Teresa de Ávila • Palau de les Arts Reina Sofía de Valencia • Museo Etnográfico de Talavera de la Reina (Toledo) 174 México In 2006, IBERDROLA completed its 800,000 euro contribution to the Biblioteca Vasconcelos, the most important public library in Mexico, belonging to the Consejo National para la Cultura y las Artes (CONACULTA). The Library has state-of-the-art digital information technology. “Libronauta” offers the possibility of publishing a book according to the author’s specifications and has over 1,000 digital books. It also provides access to blind people. SOCIAL INFORMATION Brazil COELBA has supported over 120 cultural sponsorship Projects since its creation (in 1997), to which more than a million persons have had access. Principe de Asturias Chair in Science and Technology of the University of New Mexico This chair, sponsored by IBERDROLA, was promoted jointly by the Company and the US Embassy in Spain. COSERN is the company in the State of Rio Grande do Norte that invests the most in culture. In addition to specific activities sponsored each year, particularly noteworthy are its on-going initiatives such as Circo da Luz, Operart, Casa da Ribeira, COSERN Musical,… The first meeting of the Advisory Committee of the Chair was held in Madrid in 2006, and was attended by important representatives of the University of New Mexico, of the Ministry of Education and Science and of our Company. The principal activities of the Chair and of the IBERDROLA scholarship-holders were described at such Committee, as well as the actions for cooperation with other universities in Europe and particularly in Spain. CELPE has cooperated in various projects in theater, movies, publications, etc. Guatemala EEGSA has sponsored several books and cooperated in the “Magic and Mystery II” [Magia y Misterio II] cultural project, consisting of a collection of installments distributed with the “Prensa Libre” newspaper. Chile ESSAL has sponsored the 17th International Theater Fair of Puerto Montt and also participated in the 12th Book Fair held in that city. Bolivia ELFEO participated in the EXPOTECO Fair and Exhibition held in the city of Oruro. Education and training IBERDROLA’s goal in this Program is to improve the training and specialization of different groups within IBERDROLA’s surrounding environment, particularly of university students and professional groups. It also seeks to increase general cultural on electric safety and the efficient use of energy. In 2006, resources of almost two million euros were allocated to activities in this field; in Spain alone, IBERDROLA carried out more than 90 activities in this area. The most salient programs and projects were the following: IBERDROLA supports initiatives aimed at excellence in the education and training of people Fundación Cultural Hispano-Brasileña IBERDROLA has established a cooperation agreement with Fundación Cultural Hispano-Brasileña aimed at improving the knowledge of Brazilian culture in Spain. This Foundation cooperates regularly with the Universidad de Salamanca, the Universidad Complutense de Madrid and the Universidad de Valladolid. Support of other institutions Institutions supported by IBERDROLA • • • • • • • • Fundación San Benito de Alcántara Fundación COTEC Fundación de Estudios Financieros (FEF) Fundación de Estudios de Economía Aplicada (FEDEA) Fundación Pro Real Academia Española Real Academia de Ingeniería Fundación Alternativas Real Sociedad Española de Física Support for universities and other institutions IBERDROLA promotes various activities (masters programs, seminars and courses, etc.) in cooperation with universities. (some 30 universities and foundations related thereto). Particularly relevant in this area were the following. 175 Training in electrical safety and efficient use of energy IBERDROLA has taken different initiatives to train technicians and specific groups, as well as to inform customers of the issues relating to safety and the efficient use of energy. The following were worth noting in 2006: Brazil The following table shows the most noteworthy initiatives • Training of specific groups Courses and training on safety in the use of various types of electricity installations were given during the year to the following groups: Firemen in Biscay, Guadalajara, Murcia and Valencia, the Madrid Police, and technicians and installers in general in the Basque Country, Burgos, Toledo, Extremadura and Valencia. • Energía Amiga Projects carried out or supported COELBA • Agente COELBA • Proyecto SOS Energía • Inclusión Digital • Faz Universitario • Internet en las comunidades • Joven Ciudadano CELPE • Agreement with the Community of Madrid In 2006, an Agreement was signed with the Community of Madrid to promote energy saving and efficiency. Various activities were carried out thereunder, such as the ”Renewal” [Renove] Plan for electricity installations in apartment buildings; the “Renewable Energy for Everyone” [Energías Renovables para todos] collection of brochures intended for mid-level teaching institutions, and the diptych on energy labeling, distributed to the Company’s household customers. • Information campaigns IBERDROLA also transmits messages on safety and efficiency to consumers through various initiatives: participation in Public Workshops, the “IBERDROLA Bus” [Autobús IBERDROLA], which has made informative visits to 89 cities since 2005, etc. Furthermore, IBERDROLA’s Electricity Museum in San Agustín de Guadalix (Madrid) has received more than 20,000 visitors since it opened in 2003. Latin America Practically all affiliated companies in Latin America cooperate with training actions in their communities. Most of these activities are aimed at improving the professional training of young people, with the specific goal of increasing their chances of entering the job market. Other significant actions refer to enhancing training and information on the safe and efficient use of electric power among customers. 176 • Instituto Ayrton Senna • Junior Achievement • Instituto Calidad en la Enseñanza (IQE) • Escuela de Voluntarios de CELPE • Atención a Comunidades Especiales (CACE) COSERN • Fundación estatal para la Infancia y Adolescencia (FUNDAC) Guatemala EEGSA is cooperating in the ground-breaking “Electricity Planet” [Planeta Eléctrico] exhibition at the Guatemala’s Children’s Museum. It is also a founding member of the Centro de Investigaciones de la Universidad del Istmo. It has carried out an electricity risk campaign for builders, has donated office and computer equipment to several teaching institutions and has launched an energy saving communications campaign. Bolivia ELECTROPAZ continues its cooperation with the Fundación cultural Kipus for the visit of children to the Kusillo Museum. It has also carried out different information campaigns on electrical safety. México IBERDROLA-México has agreements with universities and schools to fund scholarships for students. SOCIAL INFORMATION Community service actions IBERDROLA’s goal in this Program is to help improve the quality of life of the more underprivileged groups of society. IBERDROLA and its Foundation work to improve the living conditions of the underprivileged Resources of almost three million euros were allocated to this area in 2006; in Spain alone, IBERDROLA performed more than 100 activities in this field. The following were the most significant programs and projects: Corporate Volunteer Program The purpose of the Volunteerism Program is to channel the community service spirit of IBERDROLA employees, providing social strategies and projects in keeping with the Company’s values which promote the voluntary participation of its workers. Noteworthy in 2006 were: • Volunteer Days These are days organized jointly with entities providing assistance to persons with disabilities, which offer leisure activities to such groups. Five Days were held in 2006, whose main characteristics are shown in table 70. TABLE 70 Day Date Cáceres 3 Jun. Toledo 30 Sep. Madrid 7 Oct. Bilbao 21 Oct. Murcia 2 Dec. Total participants IBERDROLA(*) Volunteers 30 40 80 40 50 240 Number of Attendees(*) 300 300 290 150 200 1,240 • Company and Volunteerism Project IBERDROLA participates in the Company and Volunteerism [Empresa y Voluntariado] Project promoted by the Fundación Empresa y Sociedad. This is three-year a multi-company work plan. Its purpose is to support the social and economic development of the communities served by affiliated companies, through the employment of underprivileged persons and projects relating to basic infrastructure that allow their technicians to participate actively. The goal of the Project is to foster professional volunteerism within affiliated companies, with the growing involvement of its employees. • 2006 Christmas Projects Contest IBERDROLA has selected three social assistance NGO’s to which it contributed over 90,000 euros, in addition to encouraging voluntary gifts from its workers. Employees voted for the NGO with which they identified the most, and the funds were distributed accordingly. 1,116 employees participated through the Employee Portal, with the following result: Tierra de Hombres, Aldeas Infantiles and Amigos de los Mayores. Support for social institutions and activities IBERDROLA regularly cooperates with various foundations and entities. In Spain, the following deserve mention in 2006: Fundación Empresa y Sociedad, Fundación +Familia, Fundación Energía sin Fronteras, the Red Cross, …. It also continues to increase its aid to regional associations providing assistance to persons with disabilities, among which the large number of initiatives supported in Castilla-La Mancha is particularly noteworthy. It also cooperates with many initiatives that provide aid to the underprivileged, promoted by different organizations. Latin America IBERDROLA’s affiliated companies in Latin America have been carrying out extensive social activities in their respective communities. The following were the most noteworthy activities in 2006: (*) estimated 25 organizations providing assistance to persons with disabilities in Extremadura, Castilla-La Mancha, Madrid, the Basque Country and Murcia participated in these Days. Such organizations also receive other support from the Company Brazil COELBA, COSERN and CELPE support recognized charitable institutions and social initiatives working to improve the quality of life of the most underprivileged sectors of the population. Some of them are: Obras Sociales Irma Dulce, Instituto de Ciegos de Bahía, Casa del Menor Trabajador, Liga de Río Grande del Norte contra el Cáncer, …. 177 The three Brazilian companies participate in the Social Responsibility Program of Grupo Neoenergía, known as “Energy to Grow” [“Energía para Crecer”], in order to structure their social actions more effectively. Support for environmental entities and initiatives IBERDROLA cooperates with public and private environmental protection institutions. The following actions were the most worthy of note: Guatemala EEGSA applies a “Social Rate” [Tarifa Social] which consists of a lower cost for the first 100 kWh of consumption for customers using less than 300 kWh a month. Rey Jaime I awards IBERDROLA participates in the Rey Jaime I awards created at the initiative of the Fundación Valenciana de Estudios Avanzados, under the patronage of H.M. the King. In addition, EEGSA has launched a Corporate Volunteer Program. Bolivia ELECTROPAZ and ELFEO apply the so-called “Dignity Rate” [“Tarifa Dignidad”], which entails a 25% reduction for household customers using less than a specified minimum amount (70 kWh in urban areas and 30 kWh in rural areas). Chile ESSAL has cooperated with equipment and infrastructure works for different educational and health care institutions. IBENER sponsored the purchase of Christmas presents for economically disadvantaged children; it also carried out various activities to support small-scale farmers damaged by the 2006 floods. México IBERDROLA México has also cooperated with equipment for health care and educational organizations. Environment IBERDROLA’s goal in this Program is to extend its strategic interest in sustainability to the entities and companies of the communities it serves, cooperating with initiatives of interest. IBERDROLA promotes the culture of sustainability among the entities and companies of the communities it serves Overall resources of over half a million euros were allocated to this area in 2006: in Spain alone, IBERDROLA performed more than 20 activities in this field. The following were the most relevant programs and projects: 178 Their purpose is to recognize the scientific merit of Spanish persons or research groups working mostly in Spain. IBERDROLA has sponsored the Environmental Protection Award since 1995. Excellence in Sustainability Club IBERDROLA is a founding member of the Excellence in Sustainability Club [Club de Excelencia en Sostenibilidad], a forum created in 2002 by a number of large companies. Its mission is to promote sustainable development from the corporate sector. Other organizations and initiatives The following table shows the other important organizations supported by IBERDROLA. Entities supported by IBERDROLA • Foro Doñana para la Empresa Sostenible • Asociación de Empresas del Sector Medioambiental de Andalucía (AESMA) • Agenda Local 21 con diferentes municipios • Fundación Valenciana de Estudios Avanzados • Fundación Naturgintza (Basque Country) • Centro Ambiental Cristina Enea (Basque Country) • Fundación Tormes-EB (Salamanca) SOCIAL INFORMATION Also worth noting is IBERDROLA’s participation in the European ‘Ecocity’ project under the Concerto Program, the purpose of which is to build three “ecocities”. One of them will be in Tudela (Navarra) and will have about 700 homes. Dissemination of sustainability In 2006, IBERDROLA cooperated in many environmental dissemination activities and participated in workshops, exhibitions and similar events. The most relevant of these were the following: - 4th Cycle of Lectures on the environment organized by Fundación Universitat Jaume I (Castellón) and our Company. - Climate Change exhibition, held in San Sebastián and organized by the Ministry of the Environment and other institutions. - World Environment Day, supported by the Company with various activities. - Environmental Exhibition in Ciudad Universitaria de Madrid. Guatemala EEGSA held its Reforestation Workshop (May.-Sep. 06), during which period it planted 10,000 trees in the departments where it distributes electric power. It also created two new bird enclosures in the “La Aurora” National Zoological Park. México IBERDROLA-Mexico continues to participate in the project to rescue the Garrapatas stream (of great ecological value) in the industrial port of Altamira. In addition, during the construction of the Altamira V plant, various different types of trees were planted and a number of materials recycled. Bolivia ELECTROPAZ cooperated in a tree-planting project in the city of El Alto. Chile ESSAL cooperated with the National Environmental Corporation [Corporación Nacional del Medio Ambiente] (CONAMA) and participated in the 5th Environmental Fair of the X Region, held in Osorno. - Sponsorship of “The earth: our home. Sustainable consumption guide” [“La Tierra, nuestro hogar. Guía de consumo sostenible”, ] published by Fuhem, with an introduction by the Environment Minister. Latin America Affiliated companies in Latin America also carry out a number of actions sponsoring entities or specific activities relating to the preservation of the environment. In 2006, most relevant of these were the following: Brazil COELBA has supported the Environmental Resources Center (in its Fincas Ambientales Project), and the Núcleo de Estudios Avanzados de Medio Ambiente (NEAMA) in its municipal environmental management courses to train the environmental managers of the municipalities. COSERN cooperated in a Program for the selective collection of waste and sponsored various seminars and lectures on the environment at corporate fairs, schools and other locations. CELPE participated in the Tamar Project for the conservation and protection of marine turtles. 179 Commitment to innovation IBERDROLA's Innovation Policy aims to incorporate the latest technologies into the productive process by making more and better use of innovation as a discipline and as a tool for searching out new opportunities for improvement, to effectively contribute to the establishment of a scientific and technological community in the Autonomous Communities in which the Company has a presence, and to strengthen its advanced technology and its care for social and environment surroundings. IBERDROLA works to extend a culture of innovation throughout the Company and fosters working environments that encourage and reward the generation of innovative ideas and practices by employees, accepting risk and recognizing creative contributions. R&D&i INFORMATION Innovation policy and strategy Innovation at the IBERDROLA Group INNOVATION POLICY AND STRATEGY INNOVATION AT THE IBERDROLA GROUP IBERDROLA’s Innovation Policy focuses on an increasingly efficient management of available resources, while simultaneously introducing the most appropriate technologies at a fast pace. The Company also understands that innovation is a key element for sustainable development. In accordance with these principles and as part of the commitment to innovation, activities involving the planned investment of 200 million euros in this area are identified in the 2007-2009 Strategic Plan.* In 2006, IBERDROLA developed 131 R&D&i projects, 35 of which were new initiatives. Total investment in the Company’s innovation activities rose to 56 million euros, which represents a 4% increase over 2005, and 1.5% over EBITDA at the close of the fiscal year. IBERDROLA plans to invest 200 million euros in R&D&I during the 2007-2009 period To reinforce this strategy, a major impetus was given to innovation in 2006, doubling resources and implementing a series of initiatives that include: • The introduction of Ibermática’s Innovation Capital Model [Modelo Capital Innovación] as a key tool that will allow for the measurement and development of IBERDROLA’s ability to change and to adapt to new market and environmental conditions. • The development of the R&D&i committees for the various business divisions, whose main task is to manage the innovation process from a closer perspective. • Implementation of the IBERDROLA Innovation Network [Red de Innovación IBERDROLA] project, as the forum in which intense technological monitoring, project promotion, and knowledge exchanges will take place. • The launch of the certification process for the R&D&i management system, pursuant to the UNE 166.000 set of standards. • The application of the Innovation Reference Framework [Marco de Referencia de la Innovación] within a pilot project in which companies such as Siemens, IBM and 3M have participated. • The identification of 15 knowledge areas, headed by IBERDROLA’s specialized technicians, that form the basis of the Company’s knowledge management system. CHART 69 Growth of the IBERDROLA Group’s R&D&i investments in 2006 (E millions) 56 +4% 54 2005 2006 *Research, development and innovation During this fiscal year, a new procedure was also developed for the accounting treatment of R&D&i projects, increasing the corresponding corporate income-tax deductions by up to 3.3 million euros (for 19 projects certified by the Ministry of Industry, with a total investment of 13.8 million euros). The IBERDROLA Group applied for three patents in 2006, two relating to a new device for the hydrogenation of metallic zirconium casings in boiling-water nuclear reactors, and a third relating to an active electronic grounding system for a distribution network. The IBERDROLA Group has invested 56 million euros in more than 130 R&D&i projects During this fiscal year, the Company represented Spain on four of the Study Committees of the International Council on Large Electric Systems [Consejo Internacional de Grandes Redes Eléctricas Mundiales] (CIGRE) and * See the notices at the beginning of this 2006 Sustainability Report for information about the 2007-2009 Strategic Plan. 181 participated in seven working groups, which collaboration was one of the most significant in Spain. The Company also received an award from the Electric Power Research Institute [Instituto de Investigación de Sistemas Eléctricos] (EPRI) in the technology-transfer category, for a project on global maintenance of combined-cycle gas turbines. • The DOMINA system as the operations manager for renewable energy facilities, as deployed during 2006 to a total of 61 wind farms and four mini-hydroelectric power stations. According to the Center for Industrial Technological Development [Centro para el Desarrollo Tecnológico Industrial] (CDTI), IBERDROLA is the domestic electrical power company and the ninth out of 50 Spanish companies obtaining the highest return (in its case, 4.8 million euros) on participation in the European Union’s Sixth Framework Program on Research, Technological Development and Demonstration. Along these lines, IBERDROLA heads the CONLINE project (part of the CENIT Program), contemplating an investment of 35.6 million euros over the next four years. The project’s goal is the creation, design and development of a scientific and technological platform upon which realtime predictive management tools for energy systems can be structured and built. As to participation in major innovation projects, during 2006 the Company took part in 16 European projects and headed three of the large integrated energy-systems projects (involving PLC technology and distributed networks). The Company also presented two consortia to the CENIT program on active demand management and predictive maintenance, for a total investment of 62.5 million euros. New investments IBERDROLA participates actively in the European SMARTGRIDS platform, as the sole Spanish representative on the advisory committee, the purpose of which is to define the electrical power grids of the future. The Company is also leading this line of research in Europe, with the following projects: IBERDROLA is the domestic power company with the highest return (almost 5 million euros) on its participation in the Sixth Framework Research Program Efficiency program Some of the most notable projects completed during 2006 to improve operations at the Company’s facilities are listed below: • The design and development of a model for the early detection of anomalies at the monitoring centers of combined cycle plants. • The development of a new architecture for control systems, offering integrated management of the distribution network. • Excellent integration of renewable energies, primarily wind farms, in the existing transmission and distribution networks (the European WINDGRID Project). • The use of traditional technologies for managing electrical-power production in wind operations, including the tracking of energy that has not been produced. 182 • Control and regulation of the reactive capacity contributed to the grid by the wind farms. • The FENIX integrated project for the design of future flexible networks with integrated distributedgeneration technologies, and their integration into plants with large-scale virtual capacity under decentralized control. • The EU-DEEP project, which analyzes the large-scale implementation of distributed generation through demand-side activities enabling the optimal prediction and handling thereof. • The creation of new products, equipment and systems that enable the development of low-voltage micronetworks that are intelligently and autonomously integrated into the distribution networks (the MICRORRED project). Along these lines, IBERDROLA also headed the GAD project (part of the CENIT Program), contemplating an investment of 26.9 million euros. The goal of this project is to optimize the consumption of electrical energy and therefore the cost associated with meeting demand, while at the same time meeting users’ needs with the same quality. The following other projects were also completed during 2006 as part of the new investment program: R&D&i INFORMATION • The launch of a pilot project for a thermoelectric solar power plant, with parabolic cylinder collectors and direct steam generation. • The development of technologies for thermoelectric solar power plants, through the hybridization of a solar field with a combined cycle plant and the optimization of the design of a parabolic cylinder collector. • The development of a solar tracker with improved operational reliability. • The OLASLUZ project, which seeks to convert sea-wave energy into electrical power, based on the results of an experiment with a1.4 MW pilot plant. • The establishment of an integrated system for protecting and monitoring electric power substations, in compliance with the IEC 61850 standard. • Tests with high-temperature, low-sag conductors in high-voltage lines. Customer program IBERDROLA’s commitment to its customers is backed by the Company’s innovation activities, which are aimed at designing and managing new services, as well as improving the quality of the energy supply. The major activities of the program are: • The search for, and creation of, new initiatives to serve and become acquainted with customers, and the development of new commercial systems and processes. • New forms of market contracting, based on term contracting and data assurance. • Management and planning of new products supplied to customers, and electronic billing, with 300,000 customers already using this system. • The second phase of the European OPERA project, intended to strengthen the standardization of PLC (Power Line Communication) technology, in order to develop a new family of services and products. Environmental program In order to enhance the efficiency of its interaction with the environment, IBERDROLA has taken action to reduce emissions through two key initiatives: the INQUEMADOS [“Pollutants”] project (for the reduction of pollutants at coal-fired thermal plants through the use of combustionoptimization techniques, with the joint application of modified and extended air and carbon inputs) and the BIOVEL project, the goal of which is to determine the feasibility of autochthonous biomass co-combustion in the Velilla del Río Carrión thermal power plant. Other projects included in this program are: • The European ECO-CITY project, which establishes a technological basis for the construction of eco-cities in three towns in Sweden/Denmark, Norway and Spain (Tudela). • The design of perch-discouraging crosspieces and low environmental-impact structural elements for the external nesting of storks, for use on medium- and high-voltage power lines. • The industrial implementation of a treatment plant for low- and medium-activity radioactive wastes, using plasma-based technologies. Community surroundings program The most notable activities of the IBERDROLA Group during 2006 associated with the environment/community surroundings are listed below: - The Raya Duero project, in association with several participating municipalities near Salamanca, have created a network of Local Development Cooperation Centers [Centros de Cooperación para el Desarrollo Local] (CODEL), intended to serve local residents and to support cultural, socioeconomic, and joint initiatives with other towns in the area. - The R&D&i Program, with the participation of The Spanish Challenge [El Desafío Español], the goal of which is to spread the technology developed for this racing yacht to other Spanish companies in the recreational sailing field, and to create a stable innovative technological network. - Through its IBERDROLA Ingeniería subsidiary, the Company heads two consortia of companies that are developing the detailed engineering aspects of the mechanical and electrical parts of the ITER reactor being built in Cadarache (France), and is collaborating with the European Organization for Nuclear Research (CERN) in a program to exchange technological knowledge about the world’s largest particle accelerator. 183 Commitment to excellence In order to achieve business excellence in its management, IBERDROLA is making an effort to familiarize itself with the expectations of its stakeholders, encourage innovation and development, and promote a culture of continuous improvement in the management of all of the Company’s processes, systems and activities. Our management system includes the implementation of the best international quality standards and the certification of major processes and systems, which leads to an improvement in IBERDROLA’s competitiveness and a contribution to the creation of value and to the profitable growth of the Company. QUALITY INFORMATION Quality Policy Quality Management Quality in Supplies QUALITY POLICY IBERDROLA understands that the creation of value for shareholders, users, employees, and society in general must be achieved through outstanding management of all processes and resources. This model of value creation is supported by sustainable and profitable growth, characterized by strict compliance with the legislation in force, as well as by the other commitments that the Company has made. IBERDROLA understands quality to be: the integration of activities in order to satisfy our customers’ expectations; respect for the environment; and the prevention of occupational risks, thus attaining business excellence in the management of these areas. This proposition is based on the following principles: Expand all of our activities, while establishing the safety of our employees as an essential requirement. Know the expectations of our customers, both internal and external, as a necessary condition for meeting their demands and keeping their loyalty. Establish a culture of risk prevention, which allows us to manage environmental impacts and operating risks in a manner compatible with our surroundings. Publicize our Quality Policy, in order to boost the Company’s image and foster communication with the community. Improve indicators for growth, profitability, leadership, quality, environmental impact, safety and costs for the Company. Provide information in a transparent manner regarding both business results and the Company’s other activities. QUALITY MANAGEMENT IBERDROLA is aware that improved management quality translates into improved competitiveness. During 2006, quality standards were implemented and certified for new procedures, and the scope of other, previously-certified procedures was expanded, for a current total of more than fifty certifications (specifically, 59 certifications; the full list appears on IBERDROLA’s website, http://www.iberdrola.es/wcorp/corporativa/iberdrola?IDPAG ), for a 23% increase over the certifications recorded in 2005. Encourage innovation and development in order to satisfy and even exceed the expectations of our customers and employees. CHART 70 Total certifications in 2006 Promote a culture of continuous improvement in the management of all of the Company's procedures and activities. (no.) 59 Increase the motivation of our employees through informational transparency, internal communication, training and continuous advancement. +23% 48 Acknowledge lindividual achievements and encourage teamwork as a model of behavior at all organizational levels. 2005 2006 185 IBERDROLA has obtained 59 certifications, 23% more than the number recorded in 2005 The Company’s principal quality management activities in Spain and Latin America in 2006 are described below: Quality management activities in Spain Notable among the quality certifications is the management quality system certification, pursuant to the ISO 9001 standard, for the process for measuring and controlling the continuity of energy supply. This key process for IBERDROLA’s customers captures and processes supply-continuity data in order to calculate the ICEIT (Installed Capacity Equivalent Interrupt Time at medium voltage) and NIEPI (Installed Capacity Equivalent Number of Interruptions at medium voltage) indices, in accordance with the provisions of ECO Directive No. 797/2002. The recipients of this data are the Ministry of Industry, Tourism, and Trade (for the local indices) and the end user (for the individual indices on which billing discounts are based). The Pasajes thermal power plant has also certified its quality management system for the operation, maintenance, and usage management processes. Other areas have also broadened the scope of their certified quality management systems: the hydroelectric production area, for its dam operation process; IBERDROLA Operación y Mantenimiento, for its activities at the Aceca and Arcos de la Frontera combined cycle plants; the Velilla del Río Carrión thermal power plant, for operations, maintenance and usage management; the business area, for its handling of complaints, claims and procedural requests; and the risks area, for its monitoring of backtesting, policies, and limits. Along with the new processes and expanded scopes, the various areas with certified processes have worked hard toward the continuous improvement of their quality management systems, performing the respective followup audits and certification renewals. In connection with environmental certifications, IBERDROLA has certified the Company’s overall environmental management system in compliance with the ISO 14001 standard for the generation, distribution and supply of electric power; and for the transmission, distribution and supply of gas and other products and 186 services related to the supply and consumption of energy in Spain (for further information please see the environmental information). As a result, the Company now holds an ISO 14001 certification for all of its generation facilities, including the renewable energy facilities, the distribution facilities, and our corporate buildings. The Velilla del Río Carrión thermal power plant and the Castejón combined cycle plant have joined the European Eco-Management and Audit Scheme (EMAS). Moreover, the Company’s hydroelectric production area and IBERDROLA Operación y Mantenimiento (IOMSA) have extended their scope to include the environmental management system for dam operations and the activities at Aceca and Arcos de la Frontera combined cycle plants. IBERDROLA now holds an ISO 14001 certification for all of its generation and distribution facilities, and for its corporate buildings IOMSA has also extended its scope to include the prevention of occupational risks, under the OHSAS 18001 standard, for activities at Aceca and Arcos de la Frontera combined cycle plants. Quality management activities in Latin America During 2006, the companies managed by the IBERDROLA Group in Latin America have made significant efforts to obtain new certifications and create new quality committees. Notable in Mexico is the new quality certification under the ISO 9001 standard for the Monterrey combined cycle plant, as is the environmental certification under the ISO 14001 standard for the Altamira III and IV combined cycle plants. In Brazil, IBERDROLA obtained certificates during the year under the ISO 9001 standard for all of the Company’s administrative and media management processes (human resources, management, information technologies, finance, accounting, and corporate communications), as well as the triple certification (quality, environment and safety) for the activities of the Termopernambuco combined cycle plant. QUALITY INFORMATION IBERDROLA’s companies in Latin America have made significant efforts to obtain new certifications and create new quality committees Other improvement projects In 2006, IBERDROLA developed other management improvement projects. Some notable projects are the “Dialogue with social interest groups” [“Diálogo con grupos de interés sociales”] (interviews with environmental, consumer and social organizations), through which benchmarking was performed for the best existing practices in this area, and the Administrative Inspection Group [Grupo Administrativo de Inspección] (GRAI), which has performed a total 164,137 inspections allowing the Company to recover 190.4 GWh as of the close of the fiscal year. The Mobility Project [Proyecto Movilidad] optimized warehouse management, and the Non-Conformity Originator [Originador de No Conformidades] (ORINOCO) improved the management of quality and environmental issues. IBERDROLA also received the EPRI Technology Transfer Award, granted because of its joint effort with the nuclear division toward developing the validation of inspections for the Spanish nuclear sector. Presentation of the 2006 IBERDROLA Supplier of the Year Award (Toledo) Management System, Risk Prevention, Social Responsibility and International. In 2006, Supplier of the Year Awards in various categories were given to Mesa-Schneid, Inael, Babcock, Securitas Systems, Monrasa, Befesa, Lainsa, and the Mexican company Conelec QUALITY IN SUPPLIES IBERDROLA has advanced another year toward a comprehensive quality management model providing the Company with new certifications and recognition for its business and processes. In this respect, the Company has taken on commitments with regard to sustainability that have been extended to its suppliers. To motivate and acknowledge the work of the Company’s suppliers, IBERDROLA issued its fifth annual Supplier of the Year Award in 2006, which is the first year in which Latin America suppliers participated. This award is intended to encourage observance of the highest standards in terms of quality, sustainable development, the environment, and occupational safety, which are key aspects of the companies’ corporate social responsibility. In the Equipment and Material Manufacturers category, the winners were Mesa-Schneid in the large company class, and Inael in the small and medium-size company class, respectively. In the Works and Services category, the co-winners in the large company class were Babcock and Securitas Systems, with and Monrasa winning in the small and medium-size company class. In the Quality Management System category, the prize went to Macpuarsa; Befesa won in the Environmental Management System category; Lainsa was the winner in Risk Prevention, and Monrasa won in Social Responsibility. Finally, the Mexican company Conelec received the prize in the International category. At this year’s ceremony, held in Toledo, the IBERDROLA Supplier of the Year Award was presented in nine Categories (in contrast to six categories in 2005), including Quality Management System, Environmental 187 EXHIBITS Key features of the Sustainability Report Supplemental information The Sustainability Report according to the AA1000 standard and the GRI Guide Independent external verification report KEY FEATURES OF THE SUSTAINABILITY REPORT The IBERDROLA Group owns or holds an interest in approximately 200 companies that operate in a variety of activities and geographical areas. The itemized information on the companies within the Group appears in the “Supplemental Information” exhibit. In preparing its public information, IBERDROLA adhered to the standards described below, which were taken into consideration along with the recommendations published by the Global Reporting Initiative in the January 2005 “GRI Boundary Protocol”. • The principles and policies adopted and made public by the IBERDROLA Group, as well as the business strategies designed to move toward sustainable development, apply to all of the companies in the Group over which IBERDROLA has control or exercises significant influence. The table on this page lists the companies within the IBERDROLA Group that make up the three types of information (economic, environmental, and social). More detailed information appears in the “Supplemental Information” exhibit. The environmental and social information was consolidated by applying to the figures for each company the direct or indirect percentage interest held by IBERDROLA in that company, as shown in the list of the IBERDROLA Group’s subsidiaries and affiliates in the “Supplemental Information” exhibit. Sustainability information Economic aspect (all Companies of the IBERDROLA Group) Environmenta aspectl • In terms of financial performance, the information available corresponds to one hundred percent of the companies in the Group, and was processed in compliance with the legislation currently in force. The results appear in the document entitled “2006 Legal Information”. The financial information appearing in the 2006 Sustainability Report is derived from the above-mentioned document. • Affiliate nuclear power plants (Ascó, Vandellós, Trillo, Almaráz, Nuclenor) • Tarragona Power, S.L., Bahía de Bizkaia Electricidad, S.L. and the subsidiaries of IBERDROLA Cogeneración S.L. • Termopernambuco and Itapebí plants in Brazil • Energyworks Brasil, Ltda. and Capuava Energy, Ltda. • IBERDROLA, S.A. Social aspect • IBERDROLA Generación, S.A. • IBERDROLA Distribución, S.A. • IBERDROLA Cogeneración, S.L. • In terms of environmental and social performance, the IBERDROLA Group’s data-processing systems do not currently record quantitative data for all of the Group’s subsidiaries and affiliates. However, the information offered herein corresponds to those companies that have a notable environmental or social impact, such that the information appearing in the 2006 Sustainability Report reflects, in a reasonable and balanced manner, the environmental and social performance of the IBERDROLA Group. In the future, other affiliates may be included in the information, provided that this information is considered relevant in terms of understanding the activities of the IBERDROLA Group. • IBERDROLA Ingeniería y Construcción, S.A. • IBERENOVA II, S.A. • IBERDROLA Operación y Mantenimiento, S.A. • IBERDROLA Inmobiliaria, S.A. • IBERDROLA México • Companhía de Electricidade do Estado da Bahía, S.A. Brasil (COELBA) • Companhia Energética Do Rio Grande Do Norte, S.A. Brasil (COSERN) • Companhia de Electricidade do Pernambuco, S.A. Brasil (CELPE) • Empresa Eléctrica de Guatemala, S.A. (EEGSA) • Transportista Eléctrica Centroamericana, S.A. Guatemala (TRELEC) • Electricidad de la Paz, S.A. Bolívia (ELECTROPAZ) • Empresa de Luz y Fuerza Eléctrica de Oruro, S.A. Bolívia (ELFEO) • Iberoamericana de Energía, S.A. Chile (IBENER) • Empresa de Servicios Sanitarios de Los Lagos, S.A. Chile, (ESSAL) • The Group’s other companies 189 For the Latin American companies listed in the following table, the information about human resources and about environmental and social matters has been consolidated in accordance with the figures indicated in the table. The difference between the total equity interests and the percentage included represents the extent of the minority shareholders’ equity interests in the companies consolidated by the IBERDROLA Group. In addition, in order to consolidate the environmental performance data for the affiliated nuclear power plants, IBERDROLA’s production percentage was used for each of them: Vandellos (28%); Garoña (50%); Almaraz (52.69%); Trillo (49%), and Ascó (15%). Likewise, the cogeneration companies that are subsidiaries of IBERDROLA Cogeneración S.L., in which a 99% interest is held, consolidated their environmental information by applying a percentage of 100%. Specifically with respect to emissions, the calculation of CO2 emissions in Spain was based on a monthly analysis of a representative sample by an accredited laboratory, and of the fuel consumption recorded in the dataprocessing application of the Generation Business (HISVAR), applying a humidity percentage and an oxidation factor. This calculation was formalized and approved by the Ministry of the Environment, and the C02 emissions were verified by AENOR. For CO2 transportation emissions, the internationally accepted conversion factors were taken into account, depending on the various means of transportation: (rail, air, and road). An opacimeter was used for particulate measurements, and an inline analyzer was used for SO2 and NOx measurements, taking daily concentration figures. To consolidate financial data in the economic- and social-information area, the exchange rates shown in the table on the next page were applied, using the average exchange rate for activities conducted throughout the year and the year-end exchange rate for the parameters evaluated at the end of the fiscal year. Equity interests and percentage inclusion of Latin American companies (social aspect) Total equity interests held by IBERDROLA Inclusion in other environmental and social information (%) IBERDROLA-México 99.99 G 100.00 99.99 COELBA 42.76 P 44.19 44.19 COSERN 39.95 P 43.28 43.28 CELPE 34.96 P 39.00 39.00 IBENER 94.74 G 100.00 94.74 ESSAL 50.90 E 0.00 50.90 ELECTROPAZ 56.77 E 0.00 56.77 ELFEO 58.85 E 0.00 58.85 EEGSA 39.63 P 49.00 49.00 P 49.00 49.00 TRELEC Consolidation method: 190 Consolidation method (%) Inclusion in information under the “Human Resources” heading (%) 39.63 G: Overall share P: Proportional share E: Equivalent KEY FEATURES OF THE SUSTAINABILITY REPORT Exchange rates used in the Sustainability Report Exchange rate fiscal year-end 1 euro = 2004 2005 1 euro = 1 euro = 2006 U.S. dollar 1.362101 1.1797 1.317 Brazil real 3.614467 2.761325 2.814697 Exchange rate fiscal year-end 1 euro = 2004 2005 1 euro = 2006 1 euro = U.S. dollar 1.243945 1.244205 1.256386 Brazil real 3.639858 3.028917 2.733495 Bolivian 10.97852 9.437613 10.60185 Bolivian 9.872253 10.02858 10.04802 In comparison with previous reports, and specifically with respect to the information disclosed by IBERDROLA in its 2005 Sustainability Report, there have been no major changes in the size, structure, or ownership of IBERDROLA or in the products and services sold; nor have there been any changes in the bases, standards of preparation, or calculation methods utilized. There have been minor changes in the consolidation area and in the consolidation method for the subsidiaries and affiliates, which do not affect the comparability of the information presented and which, in any event, are itemized in the document entitled “2006 Legal Information”. During the 2006 fiscal year, these changes included the sale of AZERTIA and LANDATA, with the resulting effect on the workforce, as described under the “Human Resources” heading. Neither have there been any changes in the standards and/or definitions used in acocunting for economic, environmental, and social costs and benefits, or in the calculation methods applied to the key information under any of the three aspects mentioned above; thus, the course of the reported aspects can be compared over time. Due to the continuous improvements that IBERDROLA is makings in its environmental and social information systems, there may be some discrepancies in comparison with the information published in previous fiscal years, over which the information included in this 2006 Sustainability Report prevails. Chilean peso 757.5758 604.9607 694.927 Chilean peso 758.1501 695.8942 666.4915 Quetzal 10.57675 8.971667 10.10139 Quetzal 9.894818 9.507963 9.554384 Mexican peso 15.19711 12.58986 14.29604 Mexican peso 14.04475 13.55252 13.70011 Transparency, clarity, and relevance are attributes that the IBERDROLA Group applies to its activities and to the public disclosure of their outcomes. IBERDROLA’s quality policy has confirmed the foregoing statement, and the “Quality Information” heading contains a detailed description of the advances made in terms of the expanding certification of many of the Company’s procedures. IBERDROLA also obtains an independent external verification of its annual information. The consolidated annual financial statements for fiscal year 2006, as well as the 2006 Sustainability Report, were verified by an independent external auditor. For this verification, IBERDROLA retained the services of two different audit firms, which allows for greater independence between the two activities. Información Complementaria Características del Informe de Sostenibilidad Índice de contenidos según Global Reporting Initiative (GRI) Datos estadísticos sobre indicadores de sostenibilidad Certificado de verificación externa 191 SUPPLEMENTAL INFORMATION Evolución Income statements, comparative balance sheets and ratios The income statement has been prepared following the analytical income statement model established in the general chart of accounts [plan general de contabilidad] as optional additional information. The figures relating to prior fiscal years are included in the income statement of IBERDROLA and its subsidiaries (consolidated), which form a part of the annual financial statements for those fiscal years. Income Statement (*) Percentage of sales and services Items E millions 2006 of Sales 2005 of Sales 2004 of Sales 2003 of Sales 2002 of Sales Net sales and services 11,426 100.0% 12,235 100.0% 9,067 100.0% 9,818 100.0% 9,864 100.0% = PRODUCTION VALUE 11,426 100.0% 12,235 100.0% 9,067 100.0% 9,818 100.0% 9,864 100.0% (-) Consumption (5,217) -45.66% (6,792) -55.51% (4,252) -46.90% (5,481) -55.83% (5,901) -59.82% (-) External and operating expenses (1,145) -10.02% (1,086) -8.88% (943) -10.40% (937) -9.54% (790) -8.01% 5,064 44.32% 4,357 35.61% 3,872 42.70% 3,400 34.63% 3,173 32.17% (1,174) -10.27% (980) -8.01% (960) -10.59% (772) -7.86% (762) -7.73% = VALUE ADDED OF THE COMPANY (-) Personnel expenses GROSS OPERATING INCOME (-) Depreciation and amortization expenses = NET OPERATING INCOME 3,890 34.05% 3,377 27.80% 2,912 32.12% 2,628 26.77% 2,411 24.44% (1,235) -10.81% (1,115) -9.11% (923) -10.18% (804) -8.19% (846) -8.58% 2,655 23.24% 2,262 18.49% 1,989 21.94% 1,824 18.58% 1,565 15.87% (+) Financial revenues 368 3.22% 267 2.18% 260 2.87% 219 2.23% 206 2.09% (-) Financial expenses (887) -5.76% (722) -5.90% (655) -7.22% (668) -6.80% (789) -8.00% 69 0.60% 34 0.28% 43 0.47% 100 1.02% 44 0.45% (+/-) Results from companies carried by the equity the equity method (-) Financial depreciation and amortization expenses = INCOME FROM ORDINARY ACTIVITIES 0 0.00% 0 0.00% 0 0.00% -10 -0.10% -2 -0.02% 2,205 19.30% 1,841 15.05% 1,637 18.05% 1,475 15.02% 1,020 10.34% (+) Gains on disposal of non-curren assets 193 1.69% 158 1.29% 117 1.29% 351 3.58% 766 7.77% (-) Losses on disposal of non-current assets (12) -0.11% (41) -0.34% (28) -0.31% (540) -5.5% (510) -5.17% 0 0.00% 0 0.00% 0 0.00% -10 0.10% -2 0.02% = PROFIT BEFORE TAXES 2,386 20.88% 1,958 16.00% 1,728 19.06% 1,275 12.99% 1,273 12.91% (-) Corporate income tax (695) -6.08% (553) -4.52% (521) -5.75% (207) -2.11% (304) -3.08% 1,691 14.80% 1,405 11.48% 1,208 13.32% 1,068 10.88% 969 9.82% (31) -0.27% (23) -0.19% (12) -0.13% (8) -0.08% (6) -0.06% 1,660 14.53% 1,382 11.30% 1,196 13.19% 1,060 10.80% 963 9.76% (-) Variation in allowances for intangible assets, tangible fixed assets and long-term investments PROFIT AFTER TAXES ( GAIN OR LOSS ) (-) Minority interests PROFIT ATTRIBUTED TO THE COMPANY (*) FY 2006, 2005, and 2004 amounts have been calculated applying International Financial Reporting Standards (IFRS), while those for FY 2003 and 2002 are calculated applying the General Chart of Accounts [Plan General de Contabilidad]. 192 SUPPLEMENTAL INFORMATION IBERDROLA Group. Balance sheet (*) December December E millions December 2006 2005 2004 900.1 848.6 565.4 55.6 55,650.0 17.4 844.5 798.6 548.0 FIXED ASSETS NON-CURRENT ASSETS Intangible assets Goodwill Other intangible assets Investment property 498.5 550.5 341.6 Tangible fixed assets 21,067.4 19,942.3 18,179.7 19,362.3 17,664.2 15,288.2 1,705.1 2,278.0 2,891.5 2,723.9 1,630.4 1,572.4 761.4 475.8 527.5 1,603.4 914.0 749.4 279.2 165.5 229.5 Property, plant and equipment in operation Property, plant and equipment under construction Non-current financial investments Equity interests consolidated by the equity method Non-current equity instruments Other non-current financial investments Derivative financial instruments 79.9 75.1 65.9 832.8 1,468.5 153.3 1,221.9 1,356.5 1,284.5 27,244.6 25,796.8 22,096.9 237.9 211.7 240.1 Inventories 1,192.7 848.3 1,030.6 Trade receivables and other current accounts receivable 2,790.5 2,324.3 1,949.2 Non-current trade and other receivables Deferred tax assets CURRENT ASSETS Nuclear fuel Current financial investments 288.9 669.2 349.3 Current equity instruments 147.2 3.5 14.9 Other current financial investments 123.3 650.9 314.5 18.4 14.8 19.9 Derivative financial instruments Deposits with public authorities 601.6 419.9 388.6 Cash and other cash equivalents 704.6 208.4 134.1 5,816.2 4,681.9 4,091.9 33,060.8 30,478.7 26,188.8 TOTAL ASSETS (*) FY 2006, 2005, and 2004 amounts have been calculated applying International Financial Reporting Standards (IFRS), while those for FY 2003 and 2002 are calculated applying the General Chart of Accounts [Plan General de Contabilidad]. 193 IBERDROLA Group. Balance sheet (*) E millions December December December 2006 2005 2004 SHAREHOLDERS' EQUITY AND LIABILITIES SHAREHOLDERS' EQUITY Of the parent company Capital stock Reserve for unrealized assets and liabilities 10,418.2 9,267.7 8,426.5 2,704.6 2,704.6 2,704.6 739.1 153.5 (18.8) Other reserves 5,361.8 4,876.8 4,620.2 Treasury stock -3.2 -2.4 -4.0 -44.3 153.2 -71.1 Net results for the period 1,660.2 1,382.0 1,195.6 Of minority shareholders 148.8 147.0 93.4 10,567.0 9,414.7 8,519.9 Translation difference NON-CURRENT LIABILITIES Deferred income 817.6 675.6 468.2 1,717.8 1,379.2 1,165.9 Allowances for pensions and similar obligations 825.9 732.5 592.2 Other allowances 891.9 646.7 573.8 Allowances Financial debt 12,618.1 11,555.6 8,587.3 Financial debt 12,575.1 11,390.2 8,365.3 43.0 165.4 222.0 278.3 238.2 303.0 Derivative financial instruments Other non-current accounts payable Deferred tax liabilities 605.3 719.7 597.2 16,037.1 14,568.4 11,121.7 466.0 416.8 106.1 CURRENT LIABILITIES Allowances Allowances for pensions and similar obligations 118.5 182.9 51.8 Other allowances 347.5 233.9 54.3 Financial debt 1,734.1 1,555.4 2,517.5 Financial debt 1,665.4 1,544.8 2,476.8 Derivative financial instruments Trade and other payables Trade payables 68.7 10.6 40.7 4,256.6 4,523.3 3,923.6 2,687.8 2,919.6 1,823.9 Current tax liabilities and other payables to public authorities Other current liabilities TOTAL NET SHAREHOLDERS' EQUITY AND LIABILITIES 635.0 575 543.6 933.8 1,028.0 1,556.1 6,456.7 6,495.6 6,547.3 33,060.8 30,478.7 26,188.8 (*) FY 2006, 2005, and 2004 amounts have been calculated applying International Financial Reporting Standards (IFRS), while those for FY 2003 and 2002 are calculated applying the General Chart of Accounts [Plan General de Contabilidad]. 194 SUPPLEMENTAL INFORMATION IBERDROLA Group. Balance sheet (*) E millions 2003 2002 ASSETS Startup expenses Fixed assets Intangible assets Tangible fixed assets 27.9 66,9 18,921.2 19,117.7 611.0 544.7 16,981.9 15,216.8 26,589.6 24,068.0 2,123.1 2,146.9 1,095.4 1,030.7 120.4 201.0 (12,938.3) (11,838.2) Electricity plant facilities Electricity plant facilities in progress Other tangible fixed assets Advances and other construction in progress Depreciation of electricity plant facilities Depreciation of other assets 0.0 (382.8) (7.7) (8.9) 2,276.3 3,345.1 16.7 11.1 Goodwill 289.3 463.4 Deferred charges 174.5 79.2 4,241.3 3,904.6 888.7 768.3 Allowances Long-term investments Treasury stock Current assets Inventories Trade receivables 1,475.3 1,376.4 Other current assets 1,877.3 1,759.9 24,619.0 23,631.8 TOTAL ASSETS LIABILITIES 8,225.4 8,045.4 Merger differences 243.1 249.8 Deferred revenues 412.1 337.9 1,014.1 698.0 Shareholders' equity Provisions for contingencies and expenses Long-term debt 676.7 729.5 10,728.3 10,976.9 Current liabilities 3,216.0 2,483.7 Minority interests 80.9 80.6 Financial debt Consolidation difference TOTAL LIABILITIES 22.4 30.1 24,619.0 23,631.8 (*) FY 2006, 2005, and 2004 amounts have been calculated applying International Financial Reporting Standards (IFRS), while those for FY 2003 and 2002 were calculated applying the General Chart of Accounts [Plan General de Contabilidad]. 195 IBERDROLA Group. Main economic/financial figures E millions 2006 2,705 10,418 14,352 36,094 (15,266) 1,057 11,017 1,660 Capital stock Equity in the parent company Financial debt Gross fixed assets in use Accumulated deprec. and amort. Annual deprec. and amort. Revenue Net income 2005 2,705 9,268 13,111 33,448 (14,363) 984 11,738 1,382 2004 2,705 8,427 11,105 29,578 (13,383) 896 8,725 1,196 2003 2,705 8,225 10,728 28,296 (12,938) 789 9,452 1,060 2002 2,705 8,045 11,427 25,643 (12,221) 793 9,578 963 IBERDROLA Group. Changes in the Balance Sheet E millions 2006 2005 2004 2003 2002 10,567.0 10,418.2 148.8 14,352.2 12,575.2 43.0 1,665.4 68.6 9,414.7 9,267.7 147.0 13,111.0 11,390.2 165.4 1,544.8 10.6 8,519.9 8,426.5 93.4 11,104.8 8,365.3 222.0 2,476.8 40.7 8,225.4 8,225.4 80.9 10,728.4 8,746.0 8,045.4 8,045.4 80.6 11,426.9 8,159.9 1,982.4 - 3,267.0 - 42.41% 57.59% 41.41% 58.20% 43.14% 56.59% 43.40% 56.60% 41.32% 58.68% 17.6% 16.2% 14.5% 13.2% 12.1% Net Sales Net profit Net financial expenses Gross operating income Net profits / net sales (%) 2006 11,017 1,660 2005 11,738 1,382 2004 8,725 1,196 2003 9,452 1,060 2002 9,578 963 (519) 3,890 15.07% (456) 3,378 11.77% (395) 2,913 13.71% (449) 2,627 11.21% (583) 2,410 10.05% Net financial expenses / gross operating income (%) 13.34% 13.49% 13.55% 17.10% 24.19% Shareholders' equity In the parent company (2) Of minority shareholders Interest-bearing financial debt (1) Financial debt – Non-current Derivative financial instruments – Non-current Deuda financiera - Corriente Derivative financial instruments – Current Permanent financial structure Shareholders' equity Interest-bearing financial debt Return on equity Net income/original shareholders’ equity (1) Total debt capitalization under GRI 2.8 (2) Total equity capitalization under GRI 2.8 IBERDROLA Group. Changes in the Income Statements E millions IBERDROLA Group. Changes in income, dividends and cash flow E millions 2006 Profit before taxes (e millions) 2,386 Gross dividend 940 (1) Cash flow (Net profit + depreciation, amortization and allowances) 2,896 2005 1,958 798 2,497 2004 1,728 692 2,118 2003 1,275 606 1,864 2002 1,273 550 1,809 (1) Proposal pending approval at the General Shareholders' Meeting. The dividend from shares issued, if any, as a result of the agreement with ScottishPower has not been taken into consideration. 196 SUPPLEMENTAL INFORMATION IBERDROLA Group. Financial Ratios Financial solvency (multiple) Cash flow + net financial expenses / net financial expenses Gross operating income / net financial expenses (multiple) Interest-bearing debt / cash flow (multiple) 2006 2005 2004 2003 2002 6.58 6.50 6.40 5.10 4.10 7.50 5.20 7.40 5.20 7.40 5.20 5.80 5.80 4.10 6.10 2006 5,286 368 182 5,836 2005 4,580 267 117 4,964 2004 4,069 260 90 4,418 2003 3,561 219 (198) 3,581 2002 3,320 206 253 3,779 1,174 887 918 940 1,917 980 722 776 798 1,688 960 655 716 692 1,395 772 668 369 606 1,167 762 789 451 550 1,226 5,836 4,964 4,418 3,581 3,779 20.1% 15.2% 15.7% 16.1% 32.8% 100.0% 19.7% 14.6% 15.6% 16.1% 34.0% 100.0% 21.7% 14.8% 16.2% 15.7% 31.6% 100.0% 21.6% 18.7% 10.3% 16.9% 32.6% 100.0% 20.2% 20.9% 11.9% 14.6% 32.5% 100.0% 0.344 0.291 0.261 0.257 0.265 IBERDROLA Group. Changes in gross value added and distributions G.A.V. from recurring operations (e millions) Financial income (e millions) Extraordinary income (e millions) G.A.V. generated (e millions) APPLICATION OF FUNDS Personnel and social security benefits Debt Public sector Shareholders Company yield Total APPLICATION OF FUNDS Personnel and social security benefits Debt Public sector Shareholders Company yield Total G.A.V. / used Changes in operating data of the IBERDROLA Group Gross production (GWh) - Spain - Latin America Installed capacity (MW) -Spain -Latin America Energy distributed (GWh) - Spain - Latin America Users/supply points under management (millions) - Spain - Latin America IBERDROLA employees (number) 2006 95,121 71,549 23,662 30,384 25,966 4,418 127,350 99,520 27,830 18.4 9.9 8.5 16,155 2005 85,676 66,249 19,427 27,791 24,502 2,897 122,904 96,320 26,609 17.8 9.7 8.1 17,184 2004 84,373 68,422 15,951 25,237 22,547 2,690 117,115 92,207 24,908 17.4 9.6 7.8 16,525 197 INFORMATION BY COUNTRY The Global Reporting Initiative (GRI) recommends that certain economic information be provided according to the geographical area in which the Company’s activities are carried out. In order for this information to be meaningful, IBERDROLA takes into account the following regions: Spain, South America, Mexico-Guatemala, and Others. The comparable historical information for these areas is available for fiscal years 2005 and 2006, in view of the above-mentioned change in the standards applicable to financial information implemented in 2005. For a detailed analysis of the consolidated financial statements of IBERDROLA, the audited information appears in the document entitled “2006 Legal Information”. Economic value generated, distributed, and withheld E millions Year 2006 Total Spain South America Mexico/Guatemala Others 11,620.9 9,183.7 1,001.5 1,403.1 32.6 Operating costs 6,152.6 4,677.9 404.5 1,068.7 1.5 Compensation to employees 1,173.7 1,079.7 73.4 20.0 0.6 Payments to providers of capital 1,759.9 1,542.2 115.2 99.7 2.8 Payments to public authorities 831.6 721.9 54.1 44.2 11.4 Donations and other community investments 73.3 8.3 64.2 0.8 0 1,629.7 1,153.6 290.1 169.8 16.2 Income Withheld economic value Economic value generated, distributed, and withheld E millions Year 2005 Total Spain South America Mexico/Guatemala Others 12,327.2 10,115.9 836.1 1,331.9 43.4 7,607.5 6,213.7 342.1 1,047.5 4.2 979.8 894.7 67.3 16.2 1.7 1,451.7 1,204.0 152.0 84.4 11.3 Payments to public authorities 776.0 718.5 15.3 36.2 6.0 Donations and other community investments 47.0 9.2 37.0 0.7 0 1,465.2 1,075.7 222.4 146.9 20.2 Income Operating costs Compensation to employees Payments to providers of capital Withheld economic value 198 SUPPLEMENTAL INFORMATION Principal Facilities of the IBERDROLA Group Principal hydroelectric power plants in Spain Power plant José Mª Oriol (*) Villarino Aldeadávila I La Muela de Cortes Cedillo Aldeadávila II Puente Bibey Cortes II Conso Saucelle II San Esteban Saucelle I Valdecañas Soutelo Azután Ricobayo I Ricobayo II Torrejón Cofrentes Villalcampo II Castro II Gabriel y Galán Other (*) Total (*) Number of units 4 6 6 3 4 2 5 2 3 2 6 4 3 2 3 4 1 4 3 1 1 1 307 377 River Tajo Tormes Duero Júcar Tajo Duero Bibey Júcar Camba Duero Sil Duero Tajo Cenza Tajo Esla Esla Tajo Júcar Duero Duero Alagón --- Installed capacity (MW) 957 857 810 635 500 433 315 282 270 269 263 251 249 215 200 175 154 132 123 119 113 111 1,411 8,842 Expansion of capacity in 2006 Combined cycle power plants in Spain Power plant Arcos de la Frontera Aceca BBE Castellón Castejón Escombreras (**) Santurce Tarragona Power Total IBERDROLA Ownership (%) 100 100 25 100 100 100 100 50 -- Number of units 5 1 1 1 1 1 1 1 12 Installed capacity (MW) 1,600 400 800 800 400 800 400 400 5,600 IBERDROLA capacity (MW) 1,600 400 200 200 400 800 400 200 4,800 (**) Placed into service in 2006 199 Renewable energy facilities in Spain Wind farm / Number of wind IBERDROLA complex farms/power stations capital (%) 7 100.0% Maranchón Complex Higueruela Complex 5 100.0% 4 100.0% Sisante Complex Capiruza I 1 100.0% 1 51.0% Morón de Almazán (**) Urbel del Castillo (**) 1 85.0% Badaia 1 50.0% Cabimonteros 1 36.3% Escurrillo 1 36.3% Molar del Molinar 1 100.0% Callejas 1 100.0% Maza 1 100.0% Gatún 1 25.0% Masgalán-campo do coco 1 100.0% Ameixeiras-Testeiros 1 100.0% Tardienta I 1 100.0% Campalbo 1 100.0% Serra de Meira 1 100.0% Carrasquillo 1 100.0% Sil 1 100.0% Muras 1 100.0% Isabela 1 100.0% Fuendetodos II 1 100.0% Sierra de la Oliva 1 100.0% Fuendetodos I 1 100.0% 100.0% 1 La Muela 100.0% 1 Alcarama II El Portachuelo 1 25.0% 100.0% 1 Pedregal Bordecorex Norte 1 85.0% Tardienta II 1 60.0% El Teruelo 1 100.0% Capiruza II 1 100.0% La Cabaña 1 25.0% Goia-Peñote 1 100.0% 1 100.0% Sierra Menera (**) Other wind farms 73 -100.0% Mini-hydroelectric power plants (***) 134 Total 256 -(**) (***) 200 Placed in service in 2006. Alarcón mini-hydroelectric plant placed in service in 2006. Percentage consolidation 100.0% 100.0% 100.0% 100.0% 60.0% 100.0% 50.0% 36.3% 36.3% 100.0% 100.0% 100.0% 25.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 63.6% 25.0% 100.0% 100.0% 100.0% 100.0% 100.0% 25.0% 100.0% 100.0% -100.0% -- Installed capacity (MW) 208.00 161.04 198.00 50.00 50.00 50.00 49.98 49.50 49.50 49.50 49.50 49.50 49.50 49.50 49.50 49.50 49.30 49.30 49.30 49.24 48.84 48.00 47.60 46.86 46.00 45.54 45.05 45.05 44.60 44.35 44.20 43.35 42.00 41.65 40.00 40.00 1,935.67 333.00 4,391.08 Consolidated capacity (MW) 208.00 161.04 198.00 50.00 30.00 50.00 24.99 17.94 17.94 49.50 49.50 49.50 12.38 49.50 49.50 49.50 49.30 49.30 49.30 49.24 48.84 48.00 47.60 46.86 46.00 45.54 28.63 11.26 44.60 44.35 44.20 43.35 42.00 10.41 40.00 40.00 1,766 333.00 3,994.41 SUPPLEMENTAL INFORMATION Renewable energy facilities abroad Wind Farm / No. of wind farms IBERDROLA Complex /power stations capital(%) Rokas Group (Interconnected system) 8 49.9% Rio do Fogo 1 100.0% Kisielice (**) 1 100.0% Rokas Group (Island system) 5 49.9% Locust Ridge (**) 1 100.0% Catefica 1 100.0% Alogorachis (**) 1 100.0% Holdenstedt - Bornstedt(**) 1 100.0% La Butte de Fraus (**) 1 100.0% 2 100.0% Wirfus (**) St Aubain (**) 1 51.0% Fitou (**) 1 90.0% 2 100.0% Rastenberg (**) Other wind farms 4 -Total 30 -- Percentage consolidation Installed capacity (MW) Consolidated capacity (MW) 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 51% 100% 100% --- 166.90 49.30 40.50 26.40 26.00 18.00 17.00 12.00 12.00 12.00 11.50 10.40 10.00 33.70 445.70 166.90 49.30 40.50 26.40 26.00 18.00 17.00 12.00 12.00 12.00 5.87 10.40 10.00 33.70 440.07 (**) Placed into service in 2006 Cogeneration power plants in Spain Power plant Azuvi Cobane A.I.E. Cofrusa Cogeneración Gequisa Cotasa Enercrisa Energía Portatil Cogeneración Ge Plastics España Michelín Aranda Energyworks Carballo Granja de Milagros Sajusa Cogeneración Energyworks Fudepor, S.L. (**) Genfibre Hispagen Intermalta Italcogeneración Olías del Rey Torrijos Peninsular Cogeneración, S.A. La Seda Zirconio Cogeneración Purines En Fonz (**) Purines En Monzon (**) Maltamancha Son Mos Michelín Vitoria Michelín Valladolid Total Installed capacity (MW 5.0 13.7 6.6 11.0 14.0 17.0 4.0 95.4 28.3 13.1 7.4 7.4 30.0 15.0 49.0 4.0 10.0 4.8 5.0 5.0 41.5 5.1 4.0 7.4 15.0 3.3 33.6 47.0 46.0 548.2 IBERDROLA ownership (%) 50.0 55.0 50.0 50.0 50.0 50.0 50.0 99.0 99.0 99.0 72.8 90.0 99.0 50.0 50.0 50.0 50.0 50.0 55.0 55.0 50.0 50.0 50.0 77.1 80.7 50.0 20.0 99.0 99.0 -- IBERDROLA capacity (MW) 2.5 7.5 3.3 5.5 7.0 8.5 2.0 94.5 28.0 13.0 5.3 6.6 29.7 7.5 24.5 2.0 5.0 2.4 2.8 2.8 20.7 2.6 2.0 5.7 12.0 1.7 6.7 46.5 45.5 403.9 (**) Placed into service in 2006 201 Nuclear power plants in Spain IBERDROLA interest (%) 52.69 15 100 50 49 28 Power plant Almaraz Ascó II Cofrentes Garoña Trillo I Vandellós II Total Number of units 2 1 1 1 1 1 7 Installed capacity (MW) 1,969 1,027 1,092 466 1,067 1,087 6,709 IBERDROLA capacity (MW) 1,037 154 1,092 233 523 304 3,344 Number of units 2 3 2 2 9 Installed capacity (MW) 1,085 935 553 627 3,201 IBERDROLA capacity (MW) 1,085 936 553 314 2,889 Fuel and gas thermal power plants in Spain IBERDROLA ownership (%) 100 100 100 50 Power plant Castellón Santurce Escombreras Aceca Total Coal-fired power plants in Spain IBERDROLA ownership (%) 100 100 100 Power plant Lada Guardo Pasajes Total Number of units 2 2 1 5 Installed capacity (MW) 515 515 223 1,253 Principal Facilities in Latin America Facilities in Mexico Power plant Type of facility Enertek Monterrey Femsa-Titán Altamira III and IV La Laguna Altamira V (**) Cogeneration Combined cycle Cogeneration Combined cycle Combined cycle Combined cycle Total (**) Placed into service in 2006 202 Number of units 1 4 1 2 1 1 10 IBERDROLA ownership (%) 100% 100% 100% 100% 100% 100% Installed capacity (MW) 120 1,000 37 1,036 500 1,121 3,814 Capacity attributable to IBERDROLA (MW) 120 1,000 37 1,036 500 1,121 3,814 SUPPLEMENTAL INFORMATION Facilities in Brazil Power plant Type of facility Itapebí√ Afluente (**) Energy Works Brasil Termopernambuco Total Hydroelectric Mini-hydroelectric Cogeneration Combined cycle Number of units 3 2 1 6 IBERDROLA ownership (%) 39.0% 44.2% 100.0% 39.0% Installed capacity (MW) 450 18 93 520 1,081 Capacity attributable to IBERDROLA (MW) 175 8 93 203 479 (**) Placed into service in 2006 Facilities in Chile Power plant Ibener√ Type of facility No. of IBERDROLA Installed Capacity attributable to Hydroelectric grupos 1 ownership (%) 100% capacity (MW) 124 IBERDROLA (MW) 124 124 124 Total 1 Principal transmission, transformer and distribution facilities in Spain Very high-voltage and high-voltage lines Length (km) 6,210 12,023 18,233 Type of line Very high-voltage (132 kV) High-voltage (66 and 45 kV) Total Distribution networks Transformer stations 2006 Substations In-plant (STs) Receivers (STRs) Total Number of facilities 280 583 863 Installed capacity (MVA) 44,467 9,604 54,071 Facilities Medium- and low-voltage lines (Km) Overhead medium-voltage lines Underground medium-voltage lines Overhead low-voltage lines Underground low-voltage lines Transformer centers in service (number) Installed capacity at transformer stations (MVA) 2006 204,329 63,777 19,303 85,222 36,027 78,468 32,913 203 Companies in which the IBERDROLA Group holds an equity interest E thousands % direct or (1) (2)√ indirect equity interest at Company Income Address Activity Dec. 31,06 Iberdrola International, B.V. Holland Finance 100.00% 388 16,316 2,388 Red Eléctrica de España, S.A. Madrid Energy 3.00% 270,540 551,337 200,154 Capital Reserves Fy 2006 Iberdrola Finanzas, S.A.U. Vizcaya Finance 100.00% 61 -112 423 Eutilia, S.A. Holland Telecom 8.50% 44,598 (42,860) n/d (9,204) Ciudad Real Aeropuertos, S.L. Inversiones Financieras Perseo, S.L. Galp, S.A. Unesa Equip Renda, S.L. (3) % Conso- Consoli- C.Real Services 9.22% 100,583 (4,117) Vizcaya Holding 100.00% 171 109 -21 Portugal Energy 4.00% 829,251 1,331,657 n/d Dividends lidated dation Social Fy 2006 31.12.06 Method Report G 3,184 G G 43,718 Madrid Energy 35.00% - - - Barcelona Finance 96.97% 202 654 -224 Badajoz Business activ. 25.58% 17,640 -3,831 -229 Portugal Energy 100.00% 200 872,281 18,859 G G Corporación Empresarial Envir./ Fomento de Extremadura, S.A. Iberdrola Portugal Electricidade e Gas, S.A. Iberdrola Participaçoes SGPS, S.A. Portugal Energy 100.00% 50 1,344,226 20,670 Energías de Portugal, S.A. Portugal Energy 9.50% 3,656,538 2,159,330 n/d Iberdrola Reinsurance, S.A. Luxemburg Insurance 100.00% 1,225 362 2,905 Desafio Español 2007, S.A. Madrid Trade 26.00% 60 56 1,518 Korinthos Power, S.A. Grecia Services 70.00% 200 - -1 Valencia Energy 100.00% 125 3 n/d Iberdrola Generación, S.A.U. Vizcaya Energy 100.00% 1,333,407 2,384,691 863,960 Fuerzas Eléctricas de Navarra, S.A. Navarra Energy 100.00% 60 50,225 8,464 Cartera Park, S.A. G Generation 539,552 G E/S G Hidroeléctrica Ibérica, S.A. Vizcaya Energy 100.00% 15 54,204 5,804 G Iberduero, S.L.U. Vizcaya Energy 100.00% 12 4,194 -9 G Navidul Cogeneración, S.A. Madrid Energy 55.00% 1,923 -112 -253 P E Iberdrola Cogeneración, S.L. Madrid Holding 100.00% 6 37,331 -437 G E/S E Energyworks Cartagena, S.L. Murcia Energy 99.00% 4 9,716 14,655 G Albacete Energy 99.00% 4 26 1,024 G E Energyworks Aranda, S.L. Valladolid Energy 99.00% 4 138 823 G E Energyworks Carballo, S.L. A Coruña Energy 99.00% 4 1,091 61 G E León Energy 90.00% 1,373 588 381 G E Burgos Energy 72.81% 1,400 750 434 G E Energyworks Villarrobledo, S.L. Energyworks San Millán, S.L. Energyworks Milagros, S.L. Energyworks Venezuela, S.A. Venezuela Energy 100.00% 1,304 1,229 612 E Energyworks Fonz, S.L. Huesca Energy 77.18% 1,406 -52 -29 G Energyworks Monzon, S.L. Huesca Energy 80.68% 3,225 -108 -84 G Energyworks Vit-Vall, S.L. Vitoria Energy 99.00% 4 -564 -6,631 G E Fudepor, S.L. Murcia Energy 50.00% 4,420 -44 -960 P E Nuclenor, S.A. Cantabria Energy 50.00% 102,000 -22,399 64,751 32,441 P E Bahía de Bizkaia Electricidad, S.L. Vizcaya Energy 25.00% 3,606 72,876 79,109 8,250 P E Central Nucelar Trillo-Almaraz, A.I.E. Madrid Energy 51.41% - - - P E Asociación Nuclear Ascó – Vandellós II, A.I.E. Barcelona Energy 14.59% 19,232 - - P E Tarragona Energy 50.00% 790 46,746 -13,163 P E Castellón Energy 50.00% 752 -130 -446 P E Cofrusa Cogeneración, S.A. Murcia Energy 50.00% 1,200 4 -240 P E Cogeneración Gequisa, S.A. Alava Energy 50.00% 1,803 2,491 -574 P A Subgrupo Tarragona Power Azuvi Cogeneración, S.A. (1) Reserves + translation differences (2) The Consolidation percentage is shown in those cases in which it differs from the actual percentage, according to the applicable consolidation method (3) E: Company included under the environmental aspect – S: Company included under the social aspect 204 SUPPLEMENTAL INFORMATION E thousands % direct or (1) (2)√ indirect equity interest at Company (3) % Conso- ConsoliIncome Address Activity Dec. 31,06 Cogeneración Tierra Atomizada, S.A. Castellón Energy Enercrisa, S.A. Madrid Energy Guipúzcoa Energy 50.00% 902 Burgos Energy 50.00% 1,803 Envir./ Dividends lidated dation Social Fy 2006 31.12.06 Method Report 1,416 P A 1,315 P A 814 60 P E -1,507 4,450 P E Capital Reserves Fy 2006 50.00% 721 1,007 50.00% 3,005 -317 Energía Portátil de Cogeneración, S.A. Genfibre, S.A. Hispagen, S.A. Burgos Energy 50.00% 902 372 -114 P E Intermalta Energía, S.A. Navarra Energy 50.00% 1,503 518 181 P E Italcogeneración, S.A. Castellón Energy 50.00% 751 366 -8 P E Madrid Energy 50.00% 9,000 5,092 726 P E S.E.D.A. Cogeneración, S.A. Palencia Energy 50.00% 240 668 78 P E Zirconio Cogeneración, S.A. Castellón Energy 50.00% 61 317 124 P E Palma de Mallorca Energy 20.00% 7,663 13,455 4,430 P Madrid Energy 30.00% 4,026 16,298 1,692 Peninsular de Cogeneración, S.A. Tirme, S.A. Tecnatón, S.A. Desarrollo Tecnológico Nuclear, S.L. (DTN, S.L.) Elcogas, S.A. Madrid Services 43.45% 4 158 -142 Madrid Energy 11.96% 38,162 -664 -14,259 Castellón Energy 100.00% 3,000 3,267 3,058 Vizcaya Energy 100.00% 645,210 1,124,824 224 Iberdrola Operación y Mantenimiento, S.A. G E/S 170,719 G E/S Regulated Business Iberdrola Distribución Eléctrica, S.A.U. Hidroeléctrica San Cipriano de Valladolid Energy 100.00% 708 362 190 82 E Herederos de María Alonso Calzada, S.L. Valladolid Energy 100.00% 56 92 49 26 E Subgrupo Anselmo León Valladolid Energy 100.00% 1,082 6,723 4,575 1,187 E Cuenca Energy 53.59% 3,087 2,065 378 241 G 18 G Rueda, S.L. Subgrupo Eléctrica Conquense Ocoval, A.I.E. Valencia Services 14.28% 250 108 - Inkolan, A.I.E. Vizcaya Services 14.28% 84 54 - Distribuidora Eléctrica Elorrio, S.A. Vizcaya Energy 96.86% 65 205 49 Empresa Eléctrica del Cabriel, S.L. Albacete Energy 100.00% 294 1 -2 E Iberdrola Distribución de Gas, S.A.U. Valencia Gas 100.00% 2,000 -145 -729 G Iberdrola Infraestructuras Gasistas, S.L. Madrid Gas 100.00% 5,000 110 28 G Infraestructuras Gasistas de Navarra, S.L. Navarra Gas 50.00% 1,003 3,862 504 Bahía de Bizkaia Gas, S.L. Vizcaya Gas 25.00% 6,000 66,605 15,125 Iniciativas del Gas, S.A. Madrid Gas 60.00% 1,300 -390 120 P Planta de Regasificación de Sagunto, S.A. Valencia Gas 30.00% 1,500 -365 9,014 P Vizcaya Marketing 100.00% 300 8 1 G Energía, S.A. Portugal Consulting 100.00% 500 196 5 G Vector M, S.A.U. Vizcaya Marketing 100.00% 4,410 -440 -224 E Barcelona Energy Trade 57.50% 510 145 -827 G Madrid Gas 15.79% 28,500 -487 -555 Madrid Gas 100.00% 60 0 0 S P 3,000 P Supply Business Productos y Servicios Confort, S.A. Iberdrola II Comercializacion Factor Energía, S.A. Gas Business Sociedad para el Estudio y la Promoción del Gaseoducto Argelia-Europa Via España, S.A. (MEDGAZ, S.A.) Gas Nostrum, S.A.U. (1) Reserves + translation differences (2) The Consolidation percentage is shown in those cases in which it differs from the actual percentage, according to the applicable consolidation method (3) E: Company included under the environmental aspect – S: Company included under the social aspect 205 E thousands % direct or (1) (2)√ indirect equity interest at Company (3) % Conso- ConsoliIncome Envir./ Dividends lidated dation Social Fy 2006 31.12.06 Method Report Address Activity Dec. 31,06 Capital Reserves Fy 2006 Subgrupo Amara Madrid Services 100.00% 3,606 16,545 4,807 E Subgrupo Iberdrola Inmobiliaria Madrid Real Estate 100.00% 221,002 361,860 108,751 G Madrid Telemarketing 100.00% 2,725 1,567 1,089 E Holding 50.00% 228,445 371,902 532,755 150,000 P 2,400 E Non-Energy Businesses E/S Investigación y Desarrollo de Equipos Avanzados, S.A. Subgrupo Corpor. IBV Particip. Empresariales Vizcaya Subgrupo Gamesa Corporación Alava Holding 24.39% 41,361 758,337 220,126 Euskaltel Tecnológica Vizcaya Telecom 11.14% 325,200 32,859 32,541 E NEO – SKY 2002, S.A. Madrid Telecom 94.29% 65,673 -12,336 -8,962 G Hidrola I, S.L.U Madrid Energy 100.00% 5 -2 -1 - Hidroeléctrica Española, S.L.U. Madrid Energy 100.00% 5 -2 - - Veo Televisión, S.A. Madrid Telecom 20.00% 27,329 -525 -9,208 E Iberdrola Inversiones 2010, SAU Vizcaya Real Estate 100.00% 75,000 -602 11,654 G Torre Iberdrola, AIE Vizcaya Real Estate 50.00% 150,000 290 280 P Refineria Balboa, S.A. Badajoz Energy 10.00% 50,000 8 -102 - Iberdrola Energía Renovables, S.A.U. Madrid Energy 100.00% 164,600 191,666 110,953 36,411 G Eolicas de Euskadi, S.A. Vizcaya Energy 50.00% 22,066 5,629 11,199 5,918 P Energía I Vent, S.A. Barcelona Energy 90.00% 2,100 -266 -8 G Biovent Energía, S.A. Valladolid Energy 85.00% 12,000 12,595 20,327 G Promociones S.A.U. Madrid Energy 100.00% 28,309 5,903 25,286 Global Solar Energy, S.A. Murcia Energy 90.00% 1,500 - -9 Renewable Energy E/S Iberdrola Energía Renovables Sistemas Energéticos Moncayo, S.A. 9,309 G Soria Energy 75.00% 1,958 2,029 2,341 G Valladolid Energy 100.00% 61 -1 535 G Electra de Malvana, S.A. Cáceres Energy 48.00% 500 - -11 P G Sistema Energéticos Los Campillos E G Electra Sierra de San Pedro, S.A. Cáceres Energy 80.00% 500 - -11 Electra de Montachez, S.A. Cáceres Energy 40.00% 500 - -30 Ciener, S.A.U. Vizcaya Energy 100.00% 6,545 10,305 5,198 Minicentrales del Tajo, S.A. Toledo Energy 66.58% 362 525 43 G Saltos de Belmontejo, S.L. Cuenca Energy 24.84% 500 -13 -12 P E P 1,791 G E Iberdrola Energía Renovables Castilla-la Mancha, S.A.U. Toledo Energy 100.00% 7,603 72,373 68,215 Eólica de Campollano, S.A. Madrid Energy 25.00% 6,560 4,038 8,920 37,206 G P Energías Eólicas de Cuenca, S.A. Cuenca Energy 62.50% 7,600 -55 -42 G E Iberdrola Energía Renovables de Galicia, S.A. U. Sotavento Galicia, S.A. Sistemas Energéticos Chandrexa, S.A. Orense Energy 100.00% 47,828 5,507 54,854 A Coruña Energy 8.00% 601 745 445 33,039 G E Orense Energy 96.07% 1,415 540 1,546 G Somozas Energía y Recursos A Coruña Energy 90.00% 60 -60 1 G Biovent Holding, S.A. Medioambientales, S.A. (Soermasa) Valladolid Energy 85.00% 32,079 -109 -14 G Electra de Layna, S.A. Valladolid Energy 42.50% 4,278 -37 43 P Productora de Energía Eólica, S.A. Valladolid Energy 50.92% 1,874 -7 -9 G (1) Reserves + translation differences (2) The Consolidation percentage is shown in those cases in which it differs from the actual percentage, according to the applicable consolidation method (3) E: Company included under the environmental aspect – S: Company included under the social aspect 206 E SUPPLEMENTAL INFORMATION E thousands % direct or (1) (2)√ indirect equity interest at Company (3) % Conso- ConsoliIncome Envir./ Dividends lidated dation Social Fy 2006 31.12.06 Method Report Address Activity Dec. 31,06 Capital Reserves Fy 2006 Generación de Energía Eólica, S.A. Valladolid Energy 51.00% 100 -6 -9 G Aerocastilla, S.A. Valladolid Energy 51.00% 1,363 -5 -9 G Villardefrades Eólicas, S.L. Valladolid Energy 68.00% 1,788 -5 -10 G Parque Eólico Cruz del Carrutero, S.L. Valladolid Energy 54.40% 710 -7 -3 G Parque Eólico Los Collados, S.L. Valladolid Energy 68.00% 250 -6 -8 G Parque Eólico Fuente Salada, S.L. Valladolid Energy 68.00% 525 -7 -3 G Eolicas Fuente Isabel, S.A. Valladolid Energy 51.00% 61 -6 -10 G Vientos de Castilla y León, S.A. Valladolid Energy 51.00% 61 -6 -11 G Energia Castilla y León, S.A. (Encalsa) Valladolid Energy 76.50% 1,900 -6 225 G Ecobarcial, S.A. Zamora Energy 39.02% 25,610 0 -274 G Energía Global Castellana, S.A. Valladolid Energy 51.00% 61 -6 -273 G Peache Energía Renovables, S.A. Valladolid Energy 51.00% 61 0 -10 G Valladolid Energy 76.50% 13,400 - -11 G Producciones Energéticas de Castilla y León, S.A. Iberdrola Energía Renovables de la Rioja, S.A. Eólicas de la Rioja, S.A. La Rioja Energy 63.55% 6,015 75,351 23,331 La Rioja Energy 63.55% 6,010 -1,704 7,062 4,386 P P Desarrollo de Energías La Rioja Energy 40.51% 16,500 -113 4,153 Molinos del Cidacos, S.A. Renovables de La Rioja, S.A. La Rioja Energy 31.78% 10,250 6,815 8,445 63.55% P Molinos de la Rioja, S.A. La Rioja Energy 42.37% 3,000 2,174 1,220 63.55% P Cantabria Energy 60.00% 2,600 - -29 Murcia Energy 50.00% 51,230 536 2,983 Sevilla Energy 100.00% 60 70 -703 G Málaga Energy 55.00% 61 10 -10 G Málaga Energy 55.00% 2,286 -199 -126 G Eme Dólar Uno, S.L. Sevilla Energy 100.00% 3 -5 -25 G Eme Hueneja Tres, S.L. Sevilla Energy 100.00% 3 -5 -34 G E Eme Dólar Tres, S.L. Sevilla Energy 100.00% 3 -4 -42 G E Eme Ferreira Dos, S.L. Sevilla Energy 100.00% 3 -5 -27 G E Sistema Eléctrico de Conexión Huenéja, S.L. Granada Energy 41.80% 580 -7 -170 Zaragoza Energy 100.00% 29,102 1,394 24,099 Sistemas Energéticos La Muela, S.A. Zaragoza Energy 50.00% 3,065 1,739 2,350 Sistemas Energéticos Torralba, S.A. Zaragoza Energy 60.00% 3,081 647 4,543 G Sistemas Energéticos Mas-Garullo, S.A. Zaragoza Energy 51.00% 1,503 747 1,799 G P Iberdrola Energía Marinas de Cantabria, S.A. G Energías Renovables de la Región de Murcia, S.A. 50.00% P Iberdrola Energías Renovables de Andalucia, SAU E Sociedad Gestora para parques Eólicos del Campo de Gibraltar (SOGECAM) Sociedad Gestora de Parques Eólicos de Andalucia (Geansa) 41.80% E P Iberdrola Energía Renovables de Aragón, S.A.U. 8,628 G E G Energías Renováeis do Brasil, Ltda. (Enerbrasil) Aeolia Produçao de Energia, S.A. Metal Industry of Arcadia C. Rokas, S.A. Iberdrola Energie Rinnovabili, SPA Brazil Energy 100.00% 39,176 -7,388 193 G Portugal Energy 78.00% 150 368 -302 G Greece Energy 49.90% 11,887 69,266 9,819 Italy Energy 100.00% 120 66 -381 1,743 G G (1) Reserves + translation differences (2) The Consolidation percentage is shown in those cases in which it differs from the actual percentage, according to the applicable consolidation method (3) E: Company included under the environmental aspect – S: Company included under the social aspect 207 E thousands % direct or (1) (2)√ indirect equity interest at Company (3) % Conso- ConsoliIncome Address Activity Dec. 31,06 Capital Reserves Fy 2006 UK Energy 100.00% 0 -498 -1,420 Envir./ Dividends lidated dation Social Fy 2006 31.12.06 Method Report Iberdrola Renewable Energies of UK Limited G Higher Darracott Moor Wind Farm Limited Iberdrola Energies Renouvelables, SAS UK Energy 100.00% 0 -23 -34 G France Energy 100.00% 19 -1,549 -1,413 G Grupo Perfect Wind France Energy 100.00% 2,037 890 -1,255 G Parc Eolien La Nourais, SAS France Energy 100.00% 37 1 -29 G Germany Energy 100.00% 25 30,514 -722 G Iberdrola Regenerative Energien, Gmbh Iberdrola Regenerative Energien Verwaltungs, Gmbh Germany Energy 100.00% 25 - -2 G Windfarm Wirfus, Gmbh Germany Energy 100.00% 25 -41 199 G EBV Windpark 23, Gmbh Germany Energy 100.00% 5 -296 515 G Rastenberg, Gmbh Germany Energy 100.00% 5 231 111 G Windpark Jülicher Land Germany Energy 100.00% 25 -3 G Iberdrola Energias Renovaveis, S.A. Portugal Energy 100.00% 50 679 1,118 G Poland Energy 100.00% 25 -190 -1,212 G Poland Energy 100.00% 13 -23 27 G Renewable Energies USA Limited U.S.A. Energy 100.00% 82,392 -1,381 -4,304 G Subgrupo Community Energy INC U.S.A. Energy 100.00% 40,832 Estonia Energy 80.00% 943 Iberdrola Ener'gia Odnawialna Spo3ka Z Ograniczon Energía Wiatrowa Karscino S.P. ZOO EWK Subgrupo Iberdrola Ousaúhning Raisner, A.S. 336 -4,901 G -231 G E.C. Energoconsult Hungary Energy 100.00% 11 21 -83 G Greece Energy 100.00% 60 3,924 -225 G Vizcaya Engineering 100.00% 661 106,144 29,281 G E/S Madrid Engineering 100.00% 195 -47 97 G E Brazil Engineering 100.00% 528 340 -52 G Mexico Engineering 99.99% 1,361 4,468 3,104 G Mexico Engineering 100.00% 4 44 -11 G Grupo Ghesa Ingeniería y Tecnología, S.A. Madrid Engineering 41.18% 4,087 16,273 3,580 E Madrid Safety systems 37.00% 601 -18 - E Empresarios Agrupados Internacional, S.A. Madrid Engineering 25.46% 1,202 2,193 211 E Empresarios Agrupados, A.I.E. Madrid Engineering 25.46% 162 588 - E Enermón, S.A. de C.V. Mexico Services 99.99% 4 1 157 G Poland Engineering 100.00% 13 5 171 G UK Engineering 100.00% - - 50 G Russia Engineering 100.00% - - 5 G Mernökszolgalati, I.E.K. Energiaki Alogorachis, S.A. Engineering and Construction Iberdrola Ingeniería y Construcción, S.A. Iberdrola Ingeniería y Consultoría Servicios, S.A.U. Iberdrola Consultoría e Serviços do Brasil, Ltda. Grupo Iberdrola Ingeniería y Consultoría México, S.A. de C.V. Sublin 2, S.A. de C.V. Keytech Sistemas Integrales, S.A. Iberdrola Engineering and Construcction Poland SP ZOO Iberdrola Engineering and Construcction UK Ltd. Iberdrola Inzhiniring I Stroiteistvo Limited Liability Company (1) Reserves + translation differences (2) The Consolidation percentage is shown in those cases in which it differs from the actual percentage, according to the applicable consolidation method (3) E: Company included under the environmental aspect – S: Company included under the social aspect 208 SUPPLEMENTAL INFORMATION E thousands % direct or (1) (2)√ indirect equity interest at Company (3) % Conso- ConsoliIncome Envir./ Dividends lidated dation Social Fy 2006 31.12.06 Method Report Address Activity Dec. 31,06 Capital Reserves Fy 2006 Venezuela Engineering 99.81% 1 - 2 G Greece Engineering 100.00% 18 - 3 G Germany Engineering 100.00% 24 - - G Madrid Holding 100.00% 1,477,831 196,147 228,384 G Iberdrola Ingenieria y Construcción Venezuela, S.A. Iberinco Hellas Techniki Kai Kataskevastiki Epe Iberdrola Engineering and Construction Germany Gmbh International Iberdrola Energía, S.A.U. South America Region Energyworks do Brasil, Ltda. Brazil Energy 99.99% 40,711 4,797 5,726 Iberdrola Energía do Brasil, S.L. Brazil Holding 99.99% 30,013 -27,081 -1,116 6,767 G G E Capuava Energy, Ltda. Brazil Energy 99.99% 5,774 -3,534 2,120 G E P E/S Companhia de Electricidade Brazil Energy 42.76% 394,188 -136,547 197,754 Garter Properties, Inc. do Estado da Bahia, S.A. Brazil Energy 42.76% 28,656 -28,468 -151 12,583 44.19% Itapebí Generaçao de Energía, S.A. Brazil Energy 38.98% 84,770 -30,184 24,529 7,805 Brazil Energy 39.95% 102,103 13,384 51,710 3,682 Grupo NC Energía Brazil Services 39.00% 4,973 -4,611 5,436 Neoenergía, S.A. Brazil Holding-Energy 39.00% 2,911,765 -1,066,795 364,030 Baguari-Uhe Brazil Services 39.00% 3,660 -131 - P Goias Sul PCH Brazil Services 39.00% 1,865 -80 - P Termopernambuco, S.A. Brazil Energy 39.00% 141,366 -34,177 36,702 P E Brazil Energy 34.96% 337,192 -26,592 79,678 P E/S Brazil Energy 14.65% 176,095 7,554 - P P E P E/S Companhia Energetica Do Rio Grande Do Norte, S.A. 43.28% E 35,787 P Companhia de Electricidade do Pernambuco, S.A. Termoaçu, S.A. 39.00% E Iberdrola Energía Chile, Ltda. Chile Holding 99.90% 75,704 -13,093 -424 G Iberaguas, Ltda. Chile Holding 99.80% 87,455 -10,174 2,120 G Iberoamericana de Energía Ibener, S.A. Chile Energy 94.74% 168,654 -64,977 15,333 G E/S E E/S Empresa de Servicios Sanitarios Chile Water 50.90% 68,090 1,178 10,366 Iberdrola Inversiones, S.R.L. Bolivia Holding 99.99% 56,713 -19,864 2,092 Iberbolivia de Inversiones, S.A. Bolivia Holding 63.39% 87,620 -28,292 3,336 E Bolivia Services 59.26% 467 1,049 1,200 E de Los Lagos, S.A. 1,827 G Compañía Administradora de Empresas – Bolivia, S.A. Empresa de Luz y Bolivia Energy 58.85% 3,421 52 1,062 E E/S Electricidad de La Paz, S.A. Bolivia Energy 56.77% 28,667 8,448 2,904 E E/S Empresa de Servicios, S.A. Bolivia Energy 55.73% 281 795 321 E Portugal Services 100.00% 263,240 -224,227 -449 G Fuerza Eléctrica de Oruro, S.A. Iberdrola investimento SUL Afluente Geraçao e Transmissao de Energía, S.A. Brazil Energy 42.76% 68,458 -46,654 12,184 P Geraçao CIII, S.A. (Corumba III) Brazil Energy 39.04% - - - P Servicios de Operación Altamira, S.A. de C.V. Mexico Services 99.99% 5 -52 260 - G Energy 99.99% 12 -11 0 - G Mexico-Guatemala Region Electricidad de Veracruz II, S.A. de C.V. Mexico (1) Reserves + translation differences (2) The Consolidation percentage is shown in those cases in which it differs from the actual percentage, according to the applicable consolidation method (3) E: Company included under the environmental aspect – S: Company included under the social aspect 209 E thousands % direct or (1) (2)√ indirect equity interest at Company (3) % Conso- ConsoliIncome Address Activity Dec. 31,06 Capital Reserves Fy 2006 Electricidad de Veracruz, S.A. de C.V. Mexico Energy 99.99% 5,320 -1,483 58 Envir./ Dividends lidated dation Social Fy 2006 31.12.06 Method Report G Iberdrola Energía Altamira de Servicios, S.A. de C.V. Mexico Services 99.99% 2,185 -886 167 G S Iberdrola Energía Altamira, S.A. de C.V. Mexico Energy 99.99% 178,934 -17,314 17,119 G E/S Iberdrola Energía La Laguna, S.A. de C.V. Mexico Energy 99.99% 90,809 1,963 23,527 G E/S Iberdrola Energía Monterrey, S.A. de C.V. Mexico Energy 99.99% 159,507 -49,770 17,044 G E/S Mexico Holding 99.99% 792,500 -42,997 19,968 G Iberdrola Servicios Monterrey, S.A. de C.V. Mexico Iberdrola México S.A. de C.V. Services 99.99% 5 17 -22 G Cinergy, S. de R.L. de C.V. Mexico Services 99.99% 160 25 -33 Enertek, S.A. de C.V. Mexico Energy 99.99% 41,063 28,220 10,043 G G G A/S Servicios Industriales y Administrativos del Noreste, S. de R.L. de C.V. Mexico Services 51.12% 3,893 -1,355 58 Gas Natural México, S.A. de C.V. Mexico Energy 13.25% 615,950 -341,604 13,113 E Mexico Energy 13.00% 16 251 7 E Guatemala Energy 49.00% 285,424 -76,074 40,706 Guatemala Energy 39.63% 5,040 7,977 2,702 49.00% P Guatemala Energy 39.63% 108,671 -6,530 38,899 49.00% P E/S 49.00% P E/S Sistemas de Administración y Servicios, S.A. de C.V. Distribuidora Eléctrica Centroamericana II, S.A. 5,216 P Comercializadora Eléctrica de Guatemala, S.A. Empresa Eléctrica de Guatemala, S.A. Transportista Eléctrica Centroamericana, S.A. Enérgica, S.A. Guatemala Energy 39.63% 25,874 -1,153 9,443 Guatemala Energy 39.63% 840 2,862 972 E Credieegsa, S.A. Guatemala Energy 39.63% 138 1,086 211 49.00% E Grupo Navega.com Guatemala Telecom 26.95% 3,356 6,775 3,021 49.00% P México Energy 99.99% 117,584 -7,487 5,549 G E/S México Energy 99.95% 417 -243 - G √ México Services 99.99% 5 -52 260 G México Energy 99.99% 93,919 2,438 -163 G Guatemala Services 48.97% 124 704 294 E Iberdrola Energía del Golfo, S.A. de C.V. Parqués Ecológicos de México, S.A. de C.V. Servicios de Operación La Laguna, S.A. de C.V. Iberdrola Energía Tamazunchale, S.A. de C.V. Almacenaje y Manejo de Materiales Electricos, S.A. (AMESA) Inversiones Eléctricas Guatemala Holding 39.63% 54,314 -11,490 14,012 Gestión Empresas Eléctricas, S.A. Guatemala Centroamericanas (INVELCA) Services 99.99% 0 171 4,604 49.00% G G México Services 99.99% 4 -74 104 G Guatemala Real Estate 39.63% 2,173 -616 217 Iberdrola Servicios de Capacitación, S.A. de C.V. Inmobiliaria y Desarrolladora Empresarial de America, S.A. 49.00% (1) Reserves + translation differences (2) The Consolidation percentage is shown in those cases in which it differs from the actual percentage, according to the applicable consolidation method (3) E: Company included under the environmental aspect – S: Company included under the social aspect 210 P S SUPPLEMENTAL INFORMATION Human Resources Statistical Data Workforce IBERDROLA Group Total headcount Affiliates in Affiliates in Social Spain Latin America aspect 2006 2005 2004 2006 2005 2004 2006 2005 2004 2006 2005 2004 8,130 8,252 8,546 2,070 1,696 1,493 2,795 2,753 2,693 12,995 12,701 12,732 10,633 10,753 By gender Men 7,041 7,174 7,488 1,551 1,281 1,130 2,193 2,178 2,135 10,785 Women 1,089 1,078 1,058 519 415 363 602 575 558 2,210 316 337 331 99 67 54 203 209 214 618 613 599 Advanced Degree Holders 653 651 645 643 509 461 409 376 359 1,705 1,536 1,465 Basic Degree Holders 1,319 1,337 1,388 316 270 248 971 914 898 2,606 2,521 2,534 Professionals 4,753 4,849 5,124 493 435 367 610 678 664 5,856 5,962 6,155 32 34 30 9 7 4 44 43 42 85 84 76 2,068 1,979 By category Men Managers Women Managers Advanced Degree Holders 289 270 248 293 230 205 225 197 190 807 697 643 Basic Degree Holders 185 181 171 66 52 48 191 191 204 442 424 423 Professionals 583 593 609 151 126 106 141 144 123 875 863 838 Full-time 8,130 8,252 8,546 2,019 1,661 1,468 2,795 2,753 2,693 12,944 Part-time 0 0 0 51 35 25 0 0 0 51 35 25 Temporary contract 78 138 54 955 233 234 84 70 31 1,117 441 319 Permanent contract 8,052 8,114 8,492 1,115 1,463 1,259 2,729 2,691 2,680 11,896 By type of employment 12,666 12,707 By type of contract 12,268 12,431 By age range Up to 30 Between 30 and 50 Over 50 825 758 676 874 731 679 629 539 484 2,328 2,028 1,839 4,292 4,465 4,667 1,063 856 701 1,770 1,879 1,923 7,125 7,200 7,291 3,013 3,029 3,203 133 109 113 396 335 286 3,542 3,473 3,602 45.33 45.37 45.78 34.61 34.06 34.08 40.15 40.28 40.49 42.62 42.86 43.38 Men 45.73 45.82 46.28 35.12 34.32 34.51 40.68 40.74 40.95 43.28 43.5 44.09 Women 42.71 42.31 42.03 33.1 33.26 32.8 38.17 38.54 38.68 39.32 39.5 39.42 Average age By gender By category Managers 47.53 47.32 47.18 45.71 46.46 47.56 42.76 43.11 43.34 45.6 45.68 45.72 Advanced Degree Holders 39.68 39.66 39.56 34.48 34.51 34.63 38.07 37.87 37.5 37.42 37.51 37.52 Basic Degree Holders 44.83 44.72 44.91 34.48 34.86 34.22 39.11 38.74 39.52 41.44 41.47 41.84 Professionals 46.33 46.39 46.89 33.02 31.27 31.83 42.55 43.13 43.08 44.7 44.88 45.56 Average length of service 19.73 19.79 20.23 5.03 5.16 5.15 14.7 14.9 14.84 16.46 16.9 17.44 By gender Men 20.14 20.24 20.74 5.1 5.15 5.13 15.16 15.29 15.17 17.11 17.54 18.13 Women 17.01 16.7 16.5 4.81 5.2 5.2 13.02 13.39 13.56 13.19 13.54 13.64 18.11 18.02 17.88 7.41 7.4 5.86 14.56 14.91 15.27 15.39 15.8 15.88 By category Managers Advanced Degree Holders 11.49 11.48 11.34 5.21 5.78 5.86 11.53 11.71 10.65 9.25 9.69 9.49 Basic Degree Holders 19.08 18.97 19.22 5.01 4.9 4.48 14.2 13.94 14.52 15.57 15.62 16.03 Professionals 21.55 22.04 4.43 4.19 4.56 18 18.35 18.06 19.54 19.88 20.55 21.47 211 Hirings IBERDROLA Group Affiliates in Affiliates in Social Spain Latin America aspect 2006 2005 2004 2006 2005 2004 2006 2005 2004 2006 2005 2004 229 265 275 355 240 255 153 167 153 737 672 683 40 54 67 141 91 55 70 53 61 251 198 183 By gender Men Women By category Managers 7 8 15 28 8 4 7 11 17 42 27 36 Advanced Degree Holders 56 57 56 285 151 147 83 71 78 424 279 281 Basic Degree Holders 32 44 89 79 55 51 86 99 90 197 198 230 174 210 182 104 117 108 47 39 29 325 366 319 Professionals Separations IBERDROLA Group Affiliates in Affiliates in Social Spain Latin America aspect 2006 2005 2004 2006 2005 2004 2006 2005 2004 8,130 8,252 8,546 2,070 1,696 1,493 2,795 2,753 2,693 12,995 362 579 622 85 89 91 137 125 133 584 793 846 29 34 43 37 39 43 44 36 70 110 109 156 Men 5.14% 8.07% 8.31% 5.48% 6.95% 8.05% 6.26% 5.75% 6.23% 5.42% 7.46% 7.87% Women 2.66% 3.15% 4.06% 7.13% 9.40% 11.85% 7.24% 6.30% 12.51% 4.96% 5.28% 7.87% Total headcount 2006 2005 2004 12,701 12,732 Job openings by gender Men Women Job openings by gender (%) By age range Up to 30 Between 30 and 50 Over 50 6 8 12 62 69 55 48 56 44 116 133 111 43 38 46 50 46 68 83 76 98 176 160 212 342 567 607 10 13 11 50 29 61 402 609 679 By age range (%) Up to 30 0.73% 1.06% 1.78% 7.09% 9.44% 8.10% 7.69% 10.39% 9.19% 5.00% 6.56% 6.06% Between 31 and 50 1.00% 0.85% 0.99% 4.70% 5.37% 9.70% 4.65% 4.08% 5.07% 2.46% 2.23% 2.90% 11.35% 18.72% 18.95% 7.52% 11.93% 9.73% 12.66% 8.59% 21.27% Over 60 11.35% 17.53% 18.85% Employees covered by collective bargaining agreements IBERDROLA Group Total headcount Affiliates in Affiliates in Social Spain Latin America aspect 2006 2005 2004 2006 2005 2004 2006 2005 2004 2006 8,130 8,252 8,546 2,070 1,696 1,,493 2,795 2,753 2,693 12,995 12,701 12,732 2005 2004 1,592 1,409 2,490 2,492 2,468 12,125 11,965 12,062 89.11% 90.55% 91.66% Individuals covered by an agreement Percentage 212 7,782 7,881 8,185 1,853 95.72% 95.50% 95.78% 89.52% 93.87% 94.37% 93.31% 94.21% 94.74% SUPPLEMENTAL INFORMATION Employees represented on Safety and Health committees IBERDROLA Group Affiliates in Affiliates in Social Spain Latin America aspect 2006 2005 2004 2006 2005 2004 2006 2005 2004 2006 8,130 8,252 8,546 2,070 1,696 1,493 2,795 2,753 2,693 12,995 12,701 12,732 8,130 8,252 8,546 1,513 888 795 1,638 1,616 1,630 11,281 10,756 10,971 100.00% 100.00% 100.00% 73.09% 52.36% 53.25% 58.61% 58.71% 60.53% Total headcount 2005 2004 Represented on safety and security committees Percentage 86.81% 84.69% 86.17% Accident rates IBERDROLA Group Affiliates in Affiliates in Social Spain Latin America aspect 2006 2005 2004 2006 2005 2004 2006 2005 2004 2006 2005 2004 171 204 221 42 36 38 53 56 50 266 296 309 2 0 0 0 0 0 0 0 0 2 0 0 With lost time 87 88 98 17 17 14 34 35 27 138 140 139 Without lost time 82 116 123 25 19 24 19 21 23 126 156 170 Company 2 0 0 0 0 0 0 0 0 2 0 0 Contractors 8 6 1 1 0 0 5 4 2 14 10 3 6,536 4,728 6,499 597 215 278 4,570 4,457 3,204 11,703 9,400 9,981 4,176 4,085 3,107 Number of accidents Fatal Number of deaths No. of days lost Absenteeism 2,141 1,896 1,583 1,264 618 840 680 593 Lost work days (no. of sick leaves per year) 1,753 84,323 85,709 91,363 8,956 7,912 3,451 11,875 11,525 11,241 Person-equivalents 231.02 234.82 250.31 24.54 21.68 9.45 32.52 31.56 30.78 288.08 1.32 1.32 1.37 1.02 1.15 1.01 1.27 1.37 1.89 1.26 1.31 1.4 0.01 0.07 0.01 0 0 0.07 3.25 1.95 1.37 0.79 0.52 0.22 97.15 70.65 91.08 35.91 14.6 20 170.6 170.57 222.46 105.73 10,026.72 10,246.21 10,243.07 4,227.80 4,296.82 3,540.55 6,291.68 7,911.14 7,807.15 8,518.81 Injury ratio (IR) 105,154 105,146 106,055 288.05 290.55 Occupational disease ratio (ODR) Lost-days ratio (LDR) 87.22 100.15 Absenteeism ratio (AR) 4,281.80 1,979.52 The formulas used to calculate the these ratios are the ones indicted in the GRI Guidelines (Version 3). Major health and safety indicators IBERDROLA GROUP 2006 2005 2004 87 88 98 2 0 0 6,536 4,728 6,499 Frequency rate 6.76 6.58 6.87 Incidence rate 1.09 1.05 1.13 0.5 0.35 0.46 2.78 2.68 2.71 Accidents at work with lost time Fatal accidents Days lost due to accidents Severity rate Absenteeism rate 213 Training IBERDROLA Group Affiliates in Affiliates in Social Spain Latin America aspect 2006 2005 2004 2006 2005 2004 2006 2005 2004 2006 2005 2004 Number of Attendees 33,735 29,228 22,134 8,581 7,621 4,968 11,922 10,849 6,210 54,238 47,698 33,312 31,696 25,583 19,161 7,087 6,130 4,217 9,767 8,970 5,079 48,550 40,683 28,457 2,039 3,645 2,973 1,494 1,491 751 2,156 1,879 1,131 5,689 7,015 4,855 By gender Men Women By category 475 919 696 183 87 53 1,179 1,041 671 1,837 2,047 1,420 Advanced Degree Holders 3,486 2,284 1,722 617 230 129 3,192 2,600 1,276 7,295 5,114 3,127 Managers Basic Degree Holders 6,222 5,677 7,288 2,238 1,766 1,623 4,197 4,297 2,384 12,657 20,348 12,428 5,543 5,538 3,163 3,354 2,911 1,879 32,449 28,797 17,470 329,704 324,416 293,210 132,162 96,217 112,908 198,604 183,536 165,361 660,470 604,168 571,479 289,832 279,533 167,475 155,500 137,197 566,326 514,847 485,539 Professionals Number of hours 23,552 11,740 11,295 By gender Men 255,314 109,019 79,814 93,027 39,872 44,883 37,896 23,142 16,402 19,881 31,130 28,036 28,164 94,144 8,342 20,462 16,117 2,243 857 1,315 10,095 17,369 11,700 20,680 38,688 29,132 Advanced Degree Holders 72,052 50,796 39,871 12,400 3,912 3,927 39,999 31,943 28,209 124,450 Basic Degree Holders 79,648 55,215 100,957 22,987 18,349 34,372 74,654 58,935 61,933 177,289 132,499 197,262 169,662 197,943 136,265 94,532 73,099 73,294 73,857 75,288 63,519 338,051 346,331 273,078 34.31 63.85 56.73 75.63 71.07 66.68 61.41 Women 89,321 85,941 By category Managers Professionals Average training hours 40.55 39.31 86,651 72,007 50.83 47.57 44.89 By gender Men 41.16 38.96 34.1 70.29 62.31 82.33 76.37 71.4 64.27 52.51 48.42 45.16 Women 36.61 41.64 35.82 44.59 39.52 54.77 51.74 48.76 50.44 42.61 43.19 43.42 By category Managers 23.97 55.15 44.65 20.77 11.58 22.67 40.92 68.81 45.79 29.43 55.47 43.19 Advanced Degree Holders 76.49 55.15 44.65 13.25 5.29 5.9 63.02 55.73 51.45 49.53 38.8 34.17 Basic Degree Holders 52.96 36.37 64.76 60.18 56.98 116.12 64.26 53.33 56.18 58.17 44.99 66.7 31.8 36.37 23.77 146.79 130.3 154.96 98.29 91.58 80.73 50.22 50.74 39.05 Professionals Training for the improvement of managerial abilities IBERDROLA Group Affiliates in Affiliates in Social Latin America Spain aspect 2006 2005 2004 2006 2005 2004 2006 2005 2004 2006 2005 2004 Internal courses 0 0 0 4 22 11 1,285 702 735 1,289 724 746 Outside training 1,408 2,314 1,865 854 438 86 860 603 515 3,122 3,355 2,466 0 0 0 0 0 0 0 0 2 0 0 2 Number of attendees Sabbatical periods Ratio of basic wages over the legal minimum IBERDROLA Group Total headcount Affiliates in Affiliates in Social Spain Latin America aspect 2006 2005 2004 2006 2005 2004 2006 2005 2004 2006 8,130 8,252 8,546 2,070 1,696 1,493 2,795 2,753 2,693 12,995 169.47% 178.69% 186.77% 209.68% 232.06% 239.95% 2005 2004 12,701 12,732 minimum entrylevel wage % over the national minimum wage 214 225.98% 226.36% 230.34% 181.95% 188.67% 194.74% SUPPLEMENTAL INFORMATION Performance evaluations IBERDROLA Group Affiliates in Affiliates in Social Spain Latin America aspect 2006 2005 2004 2006 2005 2004 2006 2005 2004 2006 Number of employees 8,130 8,252 8,546 2,070 1,696 1,493 2,795 2,753 2,693 12,995 8,252 8,546 1,280 929 725 1,067 255 259 10,477 100.00% 100.00% 100.00% 61.84% 54.78% 48.56% 38.20% 9.28% 9.62% 2005 2004 12,701 12,732 Number of employees receiving performance reviews 8,130 9,436 9,530 % of employees who receiving performance reviews 80.63% 74.30% 74.85% Composition of the Board of Directors IBERDROLA Group 2006 2005 2004 15 19 21 14 19 21 1 0 0 Up to 30 0 0 0 Between 31 and 50 2 0 0 13 19 21 Corporate Decision-Making Bodies (number) By gender (number) Men Women By age range (in years) Over 50 Pay ratios for male and female employees IBERDROLA Group 2006 2005 2004 Affiliates in Affiliates in Social Spain Latin America aspect 2006 2005 2004 -- -- 2006 2005 2004 2006 2005 2004 -- -- -- -- -- -- 83.05% 80.67% 79.26% -- -- -- Ratio between basic wages Female / Male(*) Managers -- -- -- -- Advanced Degree Holders 100% 100% 100% 85.16% 84.86% 85.53% Basic Degree Holders 100% 100% 100% 88.64% 93.93% 89.85% 83.73% 85.70% 87.68% -- -- -- Professionals 100% 100% 97.14% 105.26% 105.42% 85.89% 99.55% 95.98% -- -- -- 100% (*) This information is provided for compliance with the LA 14 indicator published in the GRI Guidelines (Version 3). The Group’s companies do not establish any differences in wages by sex when employees are hired. The differences in wages in the subsidiaries and affiliates are due to the hiring, by professional category, of individuals with different expertise, profiles, etc., which lead to different compensation upon hiring. Therefore, no aggregate figures are shown. 215 THE SUSTAINABILITY REPORT ACCORDING TO THE AA1000 STANDARD AND THE GRI GUIDE The primary reason for publishing IBERDROLA’s 2006 Sustainability Report is to disclose to all of the Company’s stakeholders the results for fiscal year 2006 in terms of the economic, environmental, and social aspects of the Group’s activities. IBERDROLA based this report on a variety of recommendations, guidelines, and standards, in such a way that the final results reflect, to the extent possible, what various interested organizations expect from this type of information. The sources considered to be the most significant are the AA1000 Assurance Standard and the Reporting Framework Sustainability Reporting Guidelines published in the 2006 edition of the Global Reporting Initiative (GRI). Identification of the application of the principles of the AA1000 Standard By preparing this report in accordance with the principles of the AA1000 Standard, IBERDROLA has sought to ensure the quality and reliability of the information presented. The methods used by the Company to implement these principles are described below. Relevance of the information IBERDROLA has included in the 2006 Sustainability Report such information as it considers necessary so that the readers to whom it is addressed will understand the Company’s activities and achievements, and so that, with this knowledge, they can make the appropriate decisions regarding their relationships with the Company. To do so, the section entitled “IBERDROLA, A Company that is Responsible” explains in detail the procedure that was implemented in order to identify the information that should be included in this report. In this context, IBERDROLA’s Senior Management will continue to lead the Company’s sustainable management, and will move forward in the provision of information associated with the achievement of the objectives established within the framework of its sustainability strategy and associated with the new action plans directly linked to the Company’s strategic plan. Comprehensive information coverage The information provided by IBERDROLA in this report refers to the Group’s companies, activities, and the geographical areas in which the Company’s corporate decision-making bodies have a managerial function, and to activities that may be deemed relevant from an 216 economic, environmenta, or social viewpoint. For this purpose, the exhibit entitled “Features of the Sustainability Report” explains the extent of the information and the conditions and limitations of the information submitted, which IBERDROLA will enhance in future fiscal years through improvements in the management and information processes and tools. In this sustainability report, IBERDROLA identifies the relevant issues and, based on an analysis of the impacts of its activities and their scope, offers the reader information about its position as a company and about its performance. IBERDROLA is working on the automation of its information system with respect to social and environmental data, in order to improve their consistency for all of the information being considered. This system will enable greater internal control of those aspects and will improve the comparability and follow-up of strategic objectives and responsibilities at the corporate level. Responsiveness to stakeholders After identifying the relevant elements and the boundaries of the information, IBERDROLA developed an information model that enables responses to be made in a manner that properly addresses the interests of the diverse groups with whom it deals, and to which IBERDROLA dedicates sufficient resources to fulfill its duties: • The Company’s website is a continuously updated tool. With a Double-A accessibility level, the site (www.iberdrola.com) offers current information about the Company’s economic, environmental and social growth. • The annual corporate report gathers the diverse aspects of the Company’s activities in the economic, environmental, social, corporate governance, audit, and monitoring areas. Depending on the principle under analysis, this Sustainability Report is notable in that, in order to provide relevant and complete information, the guidelines recommended by the Global Reporting Initiative (GRI) have been followed, with the corresponding development of all of the necessary policies and disclosures through the respective indicators. • Proper communication among the diverse strategic plans that the Company is developing, with information about new objectives and compliance with the previously defined ones, in a such a way that the general public has all of the elements it needs in order to obtain a full and accurate picture of the IBERDROLA Group’s performance. THE SUSTAINABILITY REPORT ACCORDING TO THE AA1000 STANDARD AND THE GRI GUIDE In future fiscal years, these stable communications channels will make it possible to continue working toward the establishment of key indicators that show how the Company’s strategic plan responds to the different needs of its stakeholders. Table of Contents according to the Global Reporting Initiative (GRI) IBERDROLA’s 2006 Sustainability Report was prepared with the application of the standards contained in the Reporting Framework Sustainability Reporting Guidelines, Version 3.0, contained in the Global Reporting Initiative (GRI), as approved in 2006. For the economic and social performance indicators recommended by GRI that require the use of a calculation formula, the ones contained in the corresponding Technical Protocols were used. The energy indicators follow the GRI’s Energy Protocol as a reference. The water indicators were prepared in accordance with an internal guide developed from the GRI’s Water Protocol. And internal guidelines were established for the biodiversity indicators, based on the protected areas defined by the WCU. The notes referred to in the Table of Contents are: Note (1) Among the different levels defined by the GRI, IBERDROLA considers this report to have reached the “A+ application level”, which corresponds to an expert organization whose report also includes independent external verification. GRI application level C C+ B B+ A A+ Self declared Third-party checked GRI confirmed (e millions) Spain South America Central America and North America Others TOTAL The recommended table of contents appears on the following pages, with the GRI indicators listed by sections, along with the place where IBERDROLA reports on them. If in any case the information does not completely reflect what was required, this is not because of a lack of transparency on the Company’s part, but rather because the information in question was not available when this report was prepared. The information for fiscal year 2006 follows the models used by IBERDROLA in previous years, so as to offer full and accurate information about the economic, environmental and social aspects of the Company’s activities. 1,345 22 11,017 1,285 17 11,738 Total Cost* 2006 2005 8,030 9,040 711 614 1,233 16 9,991 1,185 23 10,862 *Includes payments to providers of capital (shareholders and third parties) Note (2) At the consolidated level, the subsidies received by the IBERDROLA Group are reflected in the following table: Capital subsidies The above-mentioned GRI Guidelines recommend the inclusion of an index for quick determination of the status of the various GRI indicators in the documents making up the Report. Net Sales 2006 2005 8,719 9,707 932 729 2006 130.9 (e millions) 2005 93.2 These subsidies basically reflect the amounts received pursuant to agreements with the public authorities for electrification plans, improvements in the quality of service, and the financing of fixed assets, by both public authorities and third parties. No separate information is available pursuant to the requirements of the EC4 indicator in the GRI Guidelines. Additional information is available in the document entitled “2006 Legal Information”, in notes 4q and 20 regarding “Deferred income”. Note (3) Information about non-monetary sanctions is not available. Note (4) Information available refers to the total amount of the economic sanctions; broken down figures are not available. 217 Global Reporting Initiative (GRI) Content Index 1. STRATEGY AND ANALYSIS 1.1 Statement from the most senior decision maker of the organization about the Sustainability Report 2006 (Page) relevance of sustainability to the organization and its strategy 5 1.2 Description of key impacts, risks, and opportunities 37, 107, 109, 111 2. ORGANIZATIONAL PROFILE 2.1 Name of the organization 227 2.2 Primary brands, products, and/or services 13, 158 2.3 Operational structure of the organization, including main divisions, 2.4 2.5 operating companies, subsidiaries, and joint ventures 35 Location of organization's headquarters 13, 227 Number of countries in where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report 13 2.6 Nature of ownership and legal form 227 2.7 Markets served 13 2.8 Scale of the reporting organization 14, 15 • Number of employees 211 • Net sales 192 • Total capitalization 196 • Products or services provided (quantity) 18 - 20 • Total assets 193 • Beneficial ownership 27 • Revenues, by region 217 (Note 1) • Costs, by region 217 (Note 1) • Employees, by region 211 Significant changes during the reporting period 18, 27 • Size 18 - 20; 79; 199 - 202 • Capital structure 27 2.10 Awards received in the reporting period 103 3. REPORT PARAMETERS 2.9 Report Profile 3.1 Reporting period for information provided Year 2006 3.2 Date of most recent previous report Year 2005 3.3 Reporting cycle Annual 3.4 Contact point for questions regarding the report or its contents 137, 229 Report scope and boundary 3.5 Process for defining report content 98 3.6 Boundary of the report 189 3.7 Specific limitations on the scope or boundary of the report 189 3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations 218 114, 190 THE SUSTAINABILITY REPORT ACCORDING TO THE AA1000 STANDARD AND THE GRI GUIDE Global Reporting Initiative (GRI) Content Index 3.9 Data measurement techniques and the bases of calculations 3.10 Explanation of the effect of any re-statements of information provided Sustainability Report 2006 (Page) in earlier reports, and the reasons for such re-statements 3.11 190, 191 191 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report 191 GRI content index 3.12 Table identifying the location of the standard Disclosures in the report 216 - 223 Verification 3.13 Policy and current practice with regard to seeking external assurance for the report 4. GOVERNANCE, COMMITMENTS, AND ENGAGEMENT 191 Governance 4.1 Governance structure of the organization, including committees under the highest governing body responsible for specific tasks, such as setting strategy or organizational oversight 28, 33 4.2 Indicate whether the Chair of the highest governance body is also an executive officer 28 4.3 Number of members of the highest governance body that are independent and/or non-executive members 28 4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body 27, 150 4.5 Linkage between compensation for members of the highest governance body, señor managers, and executives and the organization's performance 34, 35 4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided 32 4.7 Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization's strategy on economic, environmental, and social topics 4.8 to economic, environmental, and social performance and the status of their implementation 4.9 97 Procedures of the highest governance body for overseeing the organization's identification and management of economic, environmental, and social performance 4.10 32 Internally developed statements of mission or values, codes of conduct, and principles relevant 33, 37 Processes for evaluating the highest governance body's own performance, particularly with respect to economic, environmental, and social performance 33, 37 Commitments to external initiatives 4.11 Explanation of whether and how the precautionary approach or 107, 111, 120 - 122 principle is addressed by the organization 4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses 4.13 98 Memberships in associations and/or national/international advocacy organizations in which the organization participates 102 Stakeholders engagement 4.14 List of stakeholder groups engaged by the Organization 98 4.15 Basis for identification and selection of stakeholders with whom to engage 98, 137 4.16 Approaches to stakeholder engagement 98 4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns 100 219 Global Reporting Initiative (GRI) Content Index 5. MANAGEMENT APPROACH AND PERFORMANCE INDICATORS 5.1 ECONOMIC Disclosure on Economic Management Approach Sustainability Report 2006 (Page) 41 Economic Performance Indicators Economic performance EC1 EC2 Direct economic value generated and distributed 198 Financial implications and other risks and opportunities for the organization’s activities due to climate change 121 EC3 Coverage of the organization’s defined Benefit plan obligations 145 EC4 Significant financial assistance received from government 217 (Note 2) Market presence EC5 Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation EC6 suppliers at significant locations of operation EC7 149, 214 Policy, practices, and proportion of spending on locally-based 166 Procedures for local hiring and proportion of senior management hired from the local community at locations of significant operation 144 Indirect economic impacts EC8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement 104 EC9 Understanding and describing of significant indirect economic impacts 104 5.2 ENVIRONMENTAL Disclosure on Environmental Management Approach 107 - 112 Environmental Performance Indicators Materials EN1 Materials used by weight or volume 117, 118, 130 EN2 Percentage of materials used that are recycled input materials 133, 136 Energy EN3 Direct energy consumption by primary energy source 116 a 119 EN4 Indirect energy consumption by primary source 119, 155 EN5 Energy saved due to conservation and efficiency improvements 115, 119, 135 EN6 Initiatives to provide energy-efficient or renewable energy based products and services, EN7 and reductions in energy requirements as a result of these initiatives 135, 136 Initiatives to reduce indirect energy consumption and reductions achieved 135, 136 Total water withdrawal by source 131, 132 Water EN8 Biodiversidad EN11 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas 126 - 130 EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas 220 126 - 130 THE SUSTAINABILITY REPORT ACCORDING TO THE AA1000 STANDARD AND THE GRI GUIDE Global Reporting Initiative (GRI) Content Index EN14 Strategies, current actions, and future plans for managing impacts on biodiversity Sustainability Report 2006 (Page) 126 Emissions, effluents, and waste EN16 Total direct and indirect greenhouse gas emissions by weight 116, 117, 121, 122 EN17 Other relevant indirect greenhouse gas emissions by weight 123 EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved 121 - 123 EN19 Emissions of ozone-depleting substances by weight 125 EN20 NO, SO, and other significant air emissions by type and weight 123 - 125 EN21 Total water discharge by quality and destination 131 - 133 EN22 Total weight of waste by type and disposal method 133 - 135 EN23 Total number and volume of significant spills 133 Products and services EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation EN27 Percentage of products sold and their packaging materials that are reclaimed by category 135 136 Compliance EN28 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations 136 Transport EN29 Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce 123 Overall EN30 Total environmental protection expenditures and investments by type 5.3 137 SOCIAL PERFORMANCE Disclosure on Management Approach on labor practices and decent work 139 a 143 Labor practices and decent work performance indicators Employment LA1 Total workforce by employment type, employment contract, and region 143, 144, 211 LA2 Total number and rate of employee turnover by age group, gender, and region 143, 144, 212 LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations 144, 145 Labor/management relations LA4 Percentage of employees covered by collective bargaining agreements 145, 212 LA5 Minimum notice period(s) regarding operational changes 145, 146 Occupational Health and safety LA6 Percentage of total workforce represented informal joint management–worker health and safety committees that help monitor and advise on occupational health and safety programs LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region LA8 LA9 147, 213 213 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases 148 Health and safety topics covered in formal agreements with trade unions 146 221 Global Reporting Initiative (GRI) Content Index Sustainability Report 2006 (Page) Training and education LA10 Average hours of training per year per employee by employee category 148, 214 LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings LA12 Percentage of employees receiving regular performance and career development reviews 149, 214 149, 215 Diversity and equal opportunity LA13 Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity 215 LA14 Ratio of basic salary of men to women by employee category 149, 215 Disclosure on Management Approach on Human Rights 139 a 143, 149, 150, 163 a 165 Human Rights Performance Indicators Investment and procurement practices HR1 Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening HR2 104, 105 Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken 163 - 166 Non discrimination HR4 Total number of incidents of discrimination and actions taken 150 Freedom of association and collective bargaining HR5 Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights 139 - 143, 149, 150 Child labor HR6 Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor 139 - 143, 149, 150 Forced and compulsory labor HR7 Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor Disclosure on Management Approach on Society 139 - 143, 149, 150 155, 156, 169 Society Performance Indicators Community SO1 Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities 105 Corruption 222 SO2 Percentage and total number of business units analyzed for risks related to corruption 157 SO3 Percentage of employees trained in organization’s anti-corruption policies and procedures 157 SO4 Actions taken in response to incidents of corruption 157 THE SUSTAINABILITY REPORT ACCORDING TO THE AA1000 STANDARD AND THE GRI GUIDEGRI GUIDE Global Reporting Initiative (GRI) Content Index Sustainability Report 2006 (Page) Public policy SO5 SO6 Public policy positions and participation in public policy development and lobbying 156 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country 157 Anti-competitive behavior SO7 Total number of legal actions for anticompetitive behavior, anti-trust, and monopoly practices and their outcomes 157 Compliance SO8 Monetary value of significant fines and total number of non-monetary sanctions for non compliance with laws and regulations Disclosure on Management Approach on Product Responsability 158 (Note 3) 158 - 163 Product Responsibility Performance Indicators Customer health and safety PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures PR2 159 Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes 159 Product and service labeling PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements 160 PR4 Total number of incidents of non-compliance with regulations and voluntary PR5 codes concerning product and service information and labeling, by type of outcomes 160 Practices related to customer satisfaction 160, 161 Marketing communications PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications PR7 161, 162 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications 162 Privacidad del cliente PR8 Número total de reclamaciones debidamente fundamentadas en relación con el respeto a la privacidad y la fuga de datos personales de clientes 163 Customer privacy PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services 158 (Note 4) 223 CERTIFICATE OF EXTERNAL VERIFICATION KPMG Asesores S.L. Edificio Torre Europa Paseo de la Castellana, 95 28046 Madrid KPMG Asesores S.L. firma española miembro de KPMG Internacional, sociedad suiza 224 Reg. Mer Madrid, T. 14.972, F.53, Sec. 8, H.M-249.480, Inscrip. 1.ª C.I.F. B-82498650 INDEPENDENT EXTERNAL VERIFICATION REPORT 225 226 IDENTIFICATION IBERDROLA, S.A. was incorporated for an indefinite period of time via a public instrument executed on July 19, 1901 before the Bilbao Notary Public Mr. Isidro de Erquiaga y Barberías and registered in book 17 of the Companies Section, folio 114, sheet 901, entry no.1 in the Biscay Commercial Registry. The Company's Tax Identification Number is A-48010615. The Company's By-Laws were adapted to the Consolidated Text of the Spanish Companies Law by virtue of the resolution adopted by the shareholders at the General Shareholders' Meeting held on June 16, 1990 and formalized in a public instrument executed on July 6, 1990 before the Bilbao Notary Public Mr. José María Arriola Arana under number 2080 of his notarial register and recorded with the Biscay Commercial Registry in volume 2110, folio 56, sheet BI-167-A, entry no. 700. Its present name was adopted by the shareholders at the General Shareholders' Meeting held on November 1, 1992 and formalized in an instrument executed on December 12, 1992 before the Bilbao Notary Public Mr. José María Arriola Arana under number 4150 of his notarial register and recorded with the Biscay Commercial Registry in volume BI-223 of the General Companies Section, folio 156, sheet BI-167-A, entry no. 923. By means of a resolution adopted by the shareholders at the General Shareholders' Meeting held on April 1, 2000, the Company's corporate purpose was adapted to meet the provisions of Spanish Electricity Industry Law 54/1997, of November 27, which provided for the separation of regulated and non-regulated activities. By means of a resolution adopted by the shareholders at the General Shareholders' Meeting held on April 3, 2004, the current By-Laws have been adapted to the Transparency Law and to Corporate Governance best practices, which resolution was converted into a public instrument on such date before the Bilbao Notary Public Mr. José María Arriola Arana, recorded in his notarial register under number 558, and recorded with the Biscay Commercial Registry in volume 4040, folio 122, page number BI-167-A, entry no. 1657. The Company's registered offices are in Bilbao, at calle Cardenal Gardoqui, 8, where documentation relating to the information contained in this Annual Report, together with all other public information on the Company, is available to the shareholders. 227 228 ADDRESSES AND TELEPHONE NUMBERS FOR IBERDROLA SPAIN Corporate Headquarters Cardenal Gardoqui, 8. 48008 BILBAO Tel.: +34 944 151 411 Fax: +34 944 154 579 Edificio Iberdrola Madrid Tomás Redondo, 1. 28033 MADRID Tel.: +34 915 776 500 Fax: +34 917 842 110 Iberdrola Ingeniería Avda. Burgos, 8 B Edif. Génesis. 28036 MADRID Tel.: +34 913 83 31 80 Fax: +34 917 67 53 89 Iberdrola Inmobiliaria Alcalá, 265. 28027 MADRID Tel.: +34 902 33 44 12 Fax: +34 902 33 44 11 Regional Offices: Autonomous Community of Andalucía Inca Garcilaso, s/n Edificio Expo. Isla de la Cartuja 41092 SEVILLA Tel.: +34 954 467 940 / Fax: +34 954 467 947 Principality of Asturias Sabino Alonso Fueyo, s/n 33930 LANGREO Tel.: +34 985 694 011 / Fax: +34 985 683 038 Autonomous Community of Canarias San Clemente, 24 38002 SANTA CRUZ DE TENERIFE Tel. móvil: +34 680 64 22 60 Autonomous Community of Castilla y León Veinte de Febrero, 8 47001 VALLADOLID Tel.: +34 983 352 400 / Fax: +34 983 453 125 Autonomous Community of Castilla-La Mancha Berna, 1 45005 TOLEDO Tel.: +34 925 229 801 / Fax: +34 925 256 338 Autonomous Community of Catalonia Marina, 18-18 Torre Mapfre, planta 39 08005 BARCELONA Tel.: +34 932 218 390 / Fax: +34 932 218 391 Autonomous Community of Extremadura Periodista Sánchez Asensio, 1 10002 CÁCERES Tel.: +34 927 226 304 / Fax: +34 927 247 054 Autonomous Community of Galicia Parque Empresarial Novo Milladoiro Oliveira, 96 15895 Ames LA CORUÑA Tel.: +34 981 535 920 / Fax: +34 981 535 930 Autonomous Community of Madrid Chulapos, s/n 28005 MADRID Tel.: +34 915 776 500 / Fax: +34 915 575 682 Autonomous Community of Murcia Avenida de los Pinos, 7 30009 MURCIA Tel.: +34 968 285 200 / Fax: +34 968 395 759 Autonomous Community of Navarra Polígono Landaben. Calle C, Portal-E bajo 31012 Pamplona NAVARRA Tel.: +34 948 220 017/Fax: +34 948 220 116 Autonomous Community of the Basque Country Avenida San Adrián, 48 48003 BILBAO Tel.: +34 944 151 411 / Fax: +34 944 683 126 Autonomous Community of La Rioja Carretera Laguardia, 91-93 Central Las Norias 26006 LOGROÑO Tel.: +34 941 223 304 / Fax: +34 941 206 988 Autonomous Community of Valenciana Edificio Aqua Menorca, 19 Planta 13 46023 VALENCIA Tel.: +34 963 510 722 / Fax: +34 963 885 117 France Bâtiment Athea 9, Rue Kerautret Botmel. 35000 RENNES Tel.: +33 299 50 10 37/Fax: +33 299 51 92 07 92, Rue de Courcelles F - 75008 PARÍS Tel.: +33 1 47 04 86 74/Fax: +33 1 47 04 07 13 Greece Kifissias Avenue 9, Office 506 15125 Maroussi. Athens GREECE Tel.:+302 108 764 746 Italy Via Gracchi, 151. 00192 ROMA Tel.: +39 06 328 03 435 / Fax: +39 06 322 68 27 Latvia IBERDROLA Ingeniería y Construcción Filiale Latvija Tec-2 (Rekonstruksijas Buvlaukums) Acone, Salaspils Novads. lv-2119 LATVIJA Tel.: +37 772 27 00 Poland Al. Niepodleglos´ci, 69 02-626 WARSZAWA Tel.: +48 22 322 72 00 / Fax: +48 22 322 76 64 Portugal Edifício Tivolí Forum. Avenida da Liberdade, 180-A, 7ª planta. 1250-146 LISBOA Tel.: +351 21 350 2750 / Fax: +351 21 350 2775 United Kingdom Wellington House, Starley Way Solihull - West Midlands, B37 7HE ENGLAND Tel.: +44 121 781 7345 / Fax: +44 121 781 7298 Russia World Trade Centre 12 Krasnopresnenskaya, Nab. 12 123610 MOSCÚ Tel.: +7 495 25 81 967 Switzerland Zweigniederlassung Zürich Löwenstrasse, 25. CH-8001 ZÜRICH Tel.: +41 43 888 60 00 / Fax: +41 43 888 60 01 EUROPE Albania Rruga Qemal Stafa No 47. TIRANA Tel.: +355 422 1220 Germany Charlottenstrasse 63. D-10117 BERLÍN Tel.: + 49 30 767673210/7330 / Fax: +49 621 423 6756 Belgium Av. de la Renaissance, 12, 2º. 1000 BRUSELAS Tel.: +32 2 740 19 19 / Fax: +32 2 740 19 20 Bulgaria 114 Vranya Str. 1309 SOFÍA Tel.: +359 889 491 019 Slovakia Horné Basty 12. 91701 Trnava SLOVAK REPUBLIC Tel.: + 421 335 521 222 AMERICAS North America United States 201 King of Prussia Road. Suite 500 Radnor, PA 19087 PENNSYLVANIA Tel.: +1 610 254 9783 Guatemala 6ª Avda. 8-14. Zona 1. 01001 GUATEMALA C.A. Tel.: + 502 223 00 662 / Fax: +502 242 04 008 Mexico Bulevar Manuel Águila Camacho, 24 - piso 19 Edificio Torre del Bosque Colonia Lomas de Chapultepec Delegación Miguel Hidalgo 11000 MÉXICO D.F. Tel.: +52 55 85 034 600 / Fax: +52 55 85 034 605 Mexico (Continued) Iberdrola Ingeniería Melchor Ocampo 193 Torre C Privanza Piso 11 Despacho C - 11300 MÉXICO D.F. Tel.: +52 55 9150 2100 / Fax: +52 55 9150 2101 South America Bolivia Avda. Illimani, 1973, Miraflores. LA PAZ Tel.: +591 2 222 2200 / Fax: +591 2 222 3756 Brazil Rúa Lauro Muller nº 116 - Salas 1101-1102 Botafogo Rio de Janeiro - 22-290-160 Tel.:+5521 3820 15 00 / Fax.: +5521 3820 15 03 ASIA AFRICA China Nº1 Jian Guo Men World Trade Center Tower I level 10 th. 100004 BEIJING Qatar Gulf Business Centre P.O.Box 24305 Doha QATAR Tel.: +974 438 38 04/Fax: +974 438 38 38 Kenya Dhanjay Apartments, nº 807 Korocho Road. Valley Arcade P.O.Box 1493 Nairobi – 00606 KENIA Tel.: 254 734 784 212 CUSTOMER SERVICE LINE Tel.:+34 901 20 20 20 SHAREHOLDERS’ LINE Tel.:+34 900 10 00 19 Chile Avda. Vitacura, 2771, 5º piso - oficina 503 Las Condes. SANTIAGO DE CHILE Tel.: + 562 236 57 17 / Fax: +562 236 55 58 Venezuela Iberdrola Ingeniería y Construcción Torre Poliprima, piso 06. Avda. Rómulo Gallegos Urbanización Santa Eduvigis Sucre. CARACAS Tel.: +58 414 032 76 67/212 286 77 9 Tunisia 67, Rue Alain Savary 1082 Tunis TUNISIA Tel.:+216 71 98 12 94/+216 71 74 69 39 IBERDROLA ON THE INTERNET www.iberdrola.com IBERDROLA’S e-mail [email protected] 229 230 GIVE US YOUR OPINION This 2006 Sustainability Report is available in electronic format on IBERDROLA’s website: www.iberdrola.com In order for us to know your opinion, you can send us your comments and suggestions through the abovementioned website by filling out a survey that appears under the report. Thank you. We very much value your opinion. www.iberdrola.com 231 RESERVATION OF RIGHTS Publication: IBERDROLA Design and Layout: IBERDROLA Photography: IBERDROLA Translation: Juriscribe Printing: Elkar-mccgraphics Legal Deposit: BI-755-07 This document provides a general, but not exhaustive, view of the principal activities acrried out by IBERDROLA during 2006 in three dimensions of sustainable development: economic, environmental, and social. Given the geographic dispersion in which these activites take place and the diversity thereof, completely involuntary errors or omissions may have occurred in this Report, which will be rectified as soon as they become known. Any modifications to the text of this document will be included in the version hereof available in electronic format on the Internet at: www.iberdrola.com Printed on eco-friencly recycled paper - Symbol Freelife Satin