S - Abraham Kriel Childcare
Transcription
S - Abraham Kriel Childcare
my anker van hoop my anker van hoop my anchor of hope my anchor of hope Abraham Kriel Childcare Abraham Kriel Childcare Statement of commitment Credo We testify and joyfully proclaim our unwavering faith in and dependence on our Lord Triune, the only true God and our sole saviour. “Our commitment to you, our funders and stakeholders, is to maintain appropriate governance structures to support best practice when it comes to child care and development; to ensure that resources entrusted to us as custodians thereof are used in the most cost effective way, only for the purpose it was meant for, and in the best interest of the children entrusted to us.” We are secure in the knowledge that He is an omnipotent and omniscient God, the same tomorrow as He is today and in years gone by. We trust in His guidance and rely on His support, grace and covenants. Vision Our passion is to ensure the optimal development of traumatised children in need of care. Board committees oversee key functions Approved policies and procedures Mission Internal control systems Values Governance structures King III Management skills appropriate for executing strategy Risk management system External audit From a Christian frame of reference, to care for, develop, empower and reintegrate traumatised children in need of care (as defined by the Children’s Act) and where needed, their families through appropriate care models and therapeutic programmes, to enable them to function independently and to contribute to society. Internal audit Preamble: We honour the Christian values as it is set out in the Bible as the Word of God and we communicate our love, faith and hope to the children placed in our care. Therefore our values are: The best interest of the child Pride in our organisation Respect for different cultures Positive attitude towards our work and people Acknowledgement of human worth and potential Effective communication Teamwork Integrity (honesty, transparency, consistency) Board of Directors Mr G W le Roux (Chairperson) B.Sc. (Rand) Mr L B Mlotshwa (Vice Chairperson) BA (Psych) HED, MBA 2 Mr P S Momsen (Chief Executive) B.Diac, Certificate in Business Admin and Management Mr J D de Villiers C.A(SA) Mr I J de Villiers M.Com C.A(SA) Mrs I Fourie CA(SA) Mrs S M Hay BLC, LLB, LLM HDip: Labour Law Rev M S Makgale Diploma in Theology, Deed of Admission as Minister of Region, BA Honours, Certificate Youth Ministry, Certificate: Management Programme Mrs C Seefort Diploma in Pre-primary Teacher, BA Child Psych, Diploma: Human Resource Management (University of Johannesburg), Sustainable Development Level 1,2,3 (Wits University), Municipal Governance (University of Pretoria), Honours: Social & Economic Transformation (Rhodes University) Rev P M Strydom BA, DB, Dip Theol, MDIV Ms K J Tshabalala Bachelors in Ministry with Christian Family Church International Bible School: 2010 Office Administration Diploma with Damelin: 2002 Table of contents 4 About this report Integrated reporting approach Assurance, comparability and restatements Contact point for the report Forward looking statements Approval of the integrated report Chairman’s message Performance features 6 Organisational overview and business model 7 Our history What we do How we do it/ Business model Capitals wish list 17 Abraham Kriel Childcare in context Our key stakeholders Key partnerships Our focus areas Materiality Risk management Strategic dashboard 23 Performance review Report from the Chief Executive Operations overview Financial sustainability Attraction and retention of critical skills Sustainability of service offering Brand awareness Standard of child care Corporate Governance and remuneration 27 Corporate governance Remuneration Report by the Audit Committee 30 Financial statements 31 Glossary 38 Contact details 39 3 Printing sponsored by Lithotech Blesston About this report Integrated reporting approach This Integrated Report for the year ending 31 March 2013 is the second such report compiled by Abraham Kriel Childcare. In 2012 we anticipated that the second report would mature into a report closer to the requirements of the Integrated Reporting framework. The objective of this report, our primary report, is to communicate to stakeholders the material issues that drive our business strategy. In setting the strategy which responds to the material focus areas for Abraham Kriel Childcare, we have considered the feedback from our stakeholders, as well as risks and opportunities identified as part of our risk management system. We used the elements and principles of the International Integrated Reporting Council’s (IIRC) Consultation Draft framework to compile this Integrated Report. In using these guidelines we strive to optimise the appropriateness of the report for use by our external stakeholders in the regulatory and donor environment. The full financial statements have been compiled in accordance with International Financial Reporting Standards. The abridged financial statements included in this Integrated Report have been compiled in accordance with IAS 34 (AC127), Interim Financial Reporting (Updated to January 2008). Assurance, comparability and restatements Independent assurance was obtained from external auditors PricewaterhouseCoopers Inc (PwC) in respect of financial statements from which the financial information in this report was extracted. Non-financial information, such as key performance information and statistics in respect of beneficiaries, were not verified independently but extracted from the Abraham Kriel Childcare beneficiary database. Given that this information will feature in future Integrated Reports we will strive to subject it to a combined assurance approach moving forward. Key performance indicators on page 6 can be compared with corresponding 2012 indicators which serve as base year information. Targets associated with strategic focus areas are not comparable to previous periods. There were no restatements in the current financial period. Contact point for the report For any questions or feedback regarding this integrated report or its contents, please contact Mr. P S Momsen, Chief Executive at +27 11 839 3058/60 or email [email protected] Forward looking statements Certain statements in this report are interpretations about the future which Abraham Kriel Childcare believes are reasonable and are based on information available at the date of the report. Outcomes could however differ materially as a result of factors 4 such as economic and market conditions, as well as the regulatory environment, including evolving interpretation and application of welfare service and funding policies. These statements should therefore not be regarded as guarantees for future performance. Approval of the integrated report The Board, assisted by the Audit Committee, is ultimately responsible for overseeing the integrity of the Integrated Report. The directors confirm that they have collectively reviewed the content of the integrated report and believe it addresses the material issues and is a fair presentation of the integrated performance of the group. The Board approved this integrated annual report on 16July 2013. Chairman’s message Few of our readers need an introduction to the deteriorating circumstances of our social environment. As I write this message the need for professional care for our children is escalating, while those who reach out with financial and material support are dwindling at an alarming rate. Of course, our economic situation plays a decisive role while disposable income in households reduces at regular intervals. children. As a management team, in collaboration with external professional consultants who sponsor their professional services, we will continue to do our forward planning and call on society for support to ensure that we need to have no fear for the future. As a Christian organisation we will continue to find solutions to strike a balance between human, financial, natural and other capitals as we have done for 111 years. Our corporate donors have to satisfy shareholder interests and, against increasing international and local competition, they have to review margins. As a consequence, with some organisations, expenditure for social engagement is considered a ‘nice thing to do’, rather than forming part of a business strategy and in support of building on the moral fabric of society. George le Roux Chairman I am deeply concerned about the lack of financial support that we receive from all sectors of society as our beneficiaries, based on percentages, reflect perfectly on the population distribution of our country. Abraham Kriel Childcare has kept pace with the requirements of transformation, albeit that our donor statistics do not reflect on this. The challenge for the immediate future is to sustain our services and to stay focused on providing care for large numbers of traumatised children that are being referred to us daily through official channels. The history of our organisation speaks of the professional and trusted application of funds that are underscored by the principles of outcomes-based initiatives. I would like to thank our stakeholders for their continued support in difficult circumstances. This integrated report reflects on our gratitude of the manner in which many citizens and companies embrace the objectives of Abraham Kriel as a childcare institution. A special vote of thanks also goes to all the employees for their unselfish efforts and undivided attention to serve in the best interests of the 55 Printing sponsored by Lithotech Blesston Performance features Key Performance Indicator Target 2014 Actual 2013 Target 2013 850 878 750 793 Beneficiaries in residential care programmes 290 306 240 286 R37.2 R37.8m R37m R31m R100 000 (R485 112) R1m (R5.28m) 240 235 250 245 5400 4917 4600 4100 500 532 500 500 Per capita subsidy R2500 R2200 R2420 R2200 Emergency reserve R5.2m R4.9m R5.5m R4.8m Cash surplus available (excluding emergency reserve) -R0.2m -R0.4m R0.5m R0.5m Electricity consumption savings 5% 9% 5% 0 Water consumption savings 2% 15% 5% 0 Number employees trained 176 224 145 129 R170 000 R187 000 R170 000 R151 898 4* 2 4 2 Gross revenue Operating surplus/ (deficit) Number of employees Total active donors New donors Training spent B-BBEE Contributor level * B-BBEE contributor level expected to be 4 due to AKC to be measured under generic scorecard, as opposed to current measurement under QSE scorecard. 6 Base 2012 Beneficiaries in community care programmes Organisational overview and business model Our history Abraham Kriel Childcare was officially opened on 4 September 1902, with 7 orphans in its care. At the time it offered a vital refuge for children orphaned in the South African War. The need was enormous and numbers grew quickly to 200 children and beyond. In 1908 a sister institution, the Maria Kloppers Children’s Haven opened its doors and took care primarily of unwanted babies. By the 1930’s the Langlaagte institution had more than 900 children in its care. To relieve the pressure on the facilities some boys were accommodated on farms to learn farming. As a result of the large numbers, the need to decentralise became increasingly urgent. Finally in the 1950’s there was some relief when new children’s homes were opened, first in Potchefstroom in 1956 and then in Nylstroom in 1959. Until 1980 these three children’s homes were managed as one, but when the Transvaal Synod of the Dutch Reformed Church restructured to form four different synodal areas, the three homes became independent of one another. In 1994 Abraham Kriel Children’s Home in Langlaagte and the Maria Kloppers Children’s Haven in Yeoville amalgamated. This was followed in 1995 by Abraham Kriel Childcare taking over the management of the Emdeni Children’s Home in the Soweto township of the same name. Once again the campus in Langlaagte faced the issue of decentralisation. The numbers of children per house unit were very high and the Langlaagte environment had become industrialised. The ideal to establish satellite houses where children can grow up in an environment that more closely resembles a normal household was implemented from 1995. Today seven such satellite houses are in existence across Gauteng. By 2003 we were well set to face up to our second century in existence. This century brought a new wave of orphans to the South African environment. This time the challenge was caused by the HIV/AIDS pandemic and Abraham Kriel needed to respond to the need for care from thousands of orphaned children in very poor communities. Child and youth care centres would not be the answer as the need was simply too widespread and the country could not afford the number of places that would be required in homes. The solution was a home based care programme in partnership with Steinhoff International. Over time new programmes were added and today there are 400 children in Soweto and 150 children in Westbury benefitting from these programmes. 7 Printing Printing sponsored sponsored by by Lithotech Lithotech Blesston Blesston What we do Abraham Kriel Maria Kloppers Children’s Home NPC, trading as Abraham Kriel Childcare, is a non-profit company and a registered Public Benefit Organisation. The organisation operates under and is regulated by the provisions of the Children’s Amendment Act, Act 41 of 2007. We operate in the heart of the Gauteng Province, the province with the highest population growth rate resulting from the influx of people from neighbouring provinces and countries, with a population totalling 12 728 400 people. We provide hope for more than 1100 children and young people who have been exposed to trauma and the devastating effects of poverty, HIV AIDS, abuse, abandonment and neglect. Our approach to caring for the children and young people is three pronged; residential care, community care and development programmes. We are very aware of the need for sustainable intervention to reverse the cycle of malnutrition, dependency, child-headed households, poor education, and lack of skills and feelings of hopelessness. The need for organisations such as ours is indeed great. The current estimation is that South Africa is home to some 2 million orphans of which only 10% is reached through programmes such as ours. Profiling our beneficiaries Residential care Total number of beneficiaries Boys Girls 49 49 3636 6969 5959 4040 53 53 Langlaagte Campus Satellite Homes Langlaagte Campus Maria Kloppers Campus Satellite Homes Maria Kloppers Campus Total number of beneficiaries 8585 128 128 9393 Langlaagte Campus Satellite Homes Maria Kloppers Campus Age distribution Langlaagte Campus 10 10 Satellite Homes 3434 3232 45 8484 0-6 years 11 1515 45 14- 18 years 6-13 years 18+ years 0-6 years Maria Kloppers Campus 141 12 6-13 years 14- 18 years 18+ years Total Residential Care 22 27 27 59 59 1313 5858 8 0-6 years 6-13 years 14- 18 years 18+ years 141 141 0-6 years 79 79 6-13 years 14- 18 years 18+ years School distribution Langlaagte Campus 22 10 10 4 Satellite Homes 13 13 5 3 11 1010 29 5 29 3 34 34 65 65 Grade 1-7 Public school Impact education Langlaagte Special education Students 45 45 Grade 8-12 Public school Education for handicapped children Remedial education Pre-school Grade 1-7 Public school Impact education Langlaagte Special education Students Maria Kloppers Campus Grade 8-12 Public school Education for handicapped children Remedial education Pre-school Total Residential Care 11 11 4444 59 59 5 5 12 12 33 33 5 63 63 20 53 20 3 58 58 4040 65 65 Grade 1-7 Public school Impact education Langlaagte Special education Students Grade 8-12 Public school Education for handicapped children Remedial education Pre-school Grade 1-7 Public school Impact education Langlaagte Special education Students Grade 8-12 Public school Education for handicapped children Remedial education Pre-school Community services Total number of beneficiaries 49 49 Girls 51 51 79 79 Boys 41 41 7575 123 123 170 140 140 170 74 74 7676 Johanna Malan ECDC AK Family Care Westbury Emdeni Drop-in Centre Zola/ Steinhoff Extended Family Programme Emdeni Skills Development Centre Johanna Malan ECDC AK Family Care Westbury Emdeni Drop-in Centre Zola/ Steinhoff Extended Family Programme Emdeni Skills Development Centre Total number of beneficiaries 100 100 120 120 198 198 310 310 150 150 Johanna Malan ECDC AK Family Care Westbury Emdeni Drop-in Centre Zola/ Steinhoff Extended Family Programme Emdeni Skills Development Centre 9 Printing sponsored by Lithotech Blesston Age distribution Johanna Malan Early Childhood Development Centre Zola/ Steinhoff Extended Family programme 10 10 41 41 7979 0-3 years 4-6 years 15-18 years 10 10 7272 111 111 6161 7-11 years 18+ years 12-14 years 0-3 years 4646 4-6 years 15-18 years 7-11 years 18+ years 12-14 years Emdeni Drop-in Centre AK Family Care Westbury 99 46 46 16 16 7 10 55 6 18 31 2424 28 0-3 years 4-6 years 15-18 years 7-11 years 18+ years 12-14 years 0-3 years 4-6 years 15-18 years Emdeni Skills Development Centre 198 198 0-3 years 10 4-6 years 15-18 years 7-11 years 18+ years 12-14 years 7-11 years 18+ years 12-14 years School distribution Johanna Malan Early Childhood Development Centre Emdeni Skills Developments Centre 22 22 33 33 3838 50 50 96 96 4242 37 37 Grade 000 Grade 00 Grade R IT skills Catering skills Hydroponic Tiling and painting AK Family Care Westbury 34 34 Emdeni Drop-in Centre 38 38 1 11 1 11 55 6 1 5 5 5 9 9 5 7 52 52 7 6 1 19 19 34 34 32 32 Grade 1-4 Grade 8-12 Education for handicapped children Remedial education Pre-school Grade 5-7 Skills training Special education Students Not in school Grade 1-4 Grade 8-12 Education for handicapped children Remedial education Pre-school Grade 5-7 Skills training Special education Students Not in school Zola/ Steinhoff Extended Family programme 44 13 7 33 13 18 18 89 7 89 98 98 78 78 Grade 1-4 Grade 8-12 Education for handicapped children Remedial education Pre-school Grade 5-7 Skills training Special education Students Not in school 11 Printing sponsored by Lithotech Blesston How we do it - Business model MARIA KLOPPERS SATELLITE HOMES JOHANNA MALAN EARLY CHILDHOOD DEVELOPMENT CENTRE CAMPUS B 93 B 85 B 120 E 23 E 38 E 8 V 63 V 16 V 3 R21 1 M1 M11 3 M1 Edenvale R24 Roodepoort R21 12 Benoni Johannesburg 3 M2 M1 Boksburg Germinston 17 Johannesburg South Soweto 12 17 Alberton R59 3 12 Lenasia LANGLAAGTE CAMPUS 12 SKILLS DEVELOPMENT ORPHANS & VULNERABLE CHILDREN CARE B 128 B 198 B 560 E 55 E 11 E 43 V 91 V 1 V 35 External factors impacting ABRAHAM KRIEL CHILDCARE: HIV/AIDS • Crime • Substance abuse • Unemployment • Poverty • Economic climate • Government policy CORE SERVICE G 30% ies cilit RNM OVE a 14 F Protect PREVENTION SERVICES • Early childhood development service Care ENT EARLY INTERVENTION SERVICES •Home care •Drop-in centres •Daily meals •Material support •Access to grants •Skills development Treat FUN G DIN Develop Train PROTECTING VULNERABLE CHILDREN RS P ART ONO SUPPORT SERVICES Approved admission criteria Finance Marketing Administration Human Resources Maintenance STATUTORY SERVICES • Holistic care • Protection • Therapeutic Programmes • Developmental Programmes • Recreational programmes DEVELOPING AND REINTEGRATING CONTRIBUTING INDIVIDUALS INTO SOCIETY ERADICATING POVERTY 70% D 235 Emp loye es NER S AN DC HUR CH FUN DIN G Reintegrate SERVICING OUR CONSTITUTION “Every child has the right to.. •Appropriate alternative care •Basic nutrition, shelter •Basic health care and social services •Be protected from maltreatment, neglect, abuse or degradation” INTERNAL FACTORS IMPACTING ON ABRAHAM KRIEL CHILDCARE: Organisational values • Faith base • Dedicated emloyees • Governance structures • Policies RESIDENTIAL CARE COMMUNITY CARE LONG TERM BUSINESS PARTNERS V B E VOLUNTEERS BENEFICIARIES EMPLOYEES 13 Printing sponsored by Lithotech Blesston How we do it External environment In an environment influenced heavily by massive unemployment, poverty, high prevalence of HIV/Aids, alcohol and drug abuse and moral degeneration there is bound to be a high prevalence of dysfunctional families and parentless families, resulting in very high numbers of children in need of care. In South Africa, residential child and youth care facilities cannot cope with the demand for services caused by the HIV/Aids pandemic. The response of the industry was to provide non-residential care services in communities for children affected by HIV/Aids. Only when the situation of a specific family warrants intake into a residential facility, is that option executed. Inputs Financial capital Funds to care for our beneficiaries’ daily needs are at an all-time premium. The procurement of funds is dependent on grants from the public sector and largely on donations from the private sector. Managements of childcare organisations have to delve deep in the innovation reservoir to create new revenue streams, to make ends meet and to offset the effect of government funding not keeping pace with inflation. Notable trends in the 2012- 2013 figures are the reduction in state and church funding, both a source of concern. The figure for short term donor funding includes an R4.8m grant from the Lotto. This will be capped to R2m in future in terms of new policies adopted by the National Lotteries Board. The slight growth in partnership funding is encouraging. Future strategy will focus on growth in this source of revenue. Income streams 2013 14% 14% 41% 41% 32% Manufactured capital Abraham Kriel Childcare provides its residential care services through two campuses and seven satellite homes. The campuses are situated in Langlaagte and Yeoville, with ten and four house units respectively, as well as a baby unit at Maria Kloppers Campus. The satellite homes, each catering for 10 children on average, are situated in Benoni, the Bredell agricultural small holdings, Kempton Park, Mayfair West, Risidale, Linden and Fontainebleau. Some of the facilities are owned by Abraham Kriel Childcare, some used by way of right of use and some leased at very favourable rates. In respect of the infrastructure used at the Emdeni Drop-in Centre and the Emdeni Skills Development Centre there is a need to engage the owners, i.e. the Uniting Reformed Church in Southern Africa in respect of the long-term development and utilisation of the infrastructure. In respect of the infrastructure used by the Abraham Kriel Family Care in Westbury we should note that the current temporary rented facilities are inadequate and that a more permanent facility should be acquired. We make use of public medical services and our medical infrastructure is limited to nurse’s rooms at the two campuses. The facilities are generally in a good state of repair. The satellite home in Mayfair will be renovated during 2013 with the assistance of its owners and a donor. The Langlaagte Campus is large, has some aging buildings and is generally perceived to be costly to maintain. Intellectual capital Abraham Kriel Childcare enjoys respect amongst its peers and the Department of Social Development as a market leader in terms of marketing and brand management, a strong reputation for good governance systems, utilisation of technology and leadership in the development and implementation of new services and programmes. The development of training material of a high quality for child care workers, soon to be accredited by the HWSETA, places the organisation in a position to earn meaningful third stream revenue. Abraham Kriel Childcare keeps abreast of developments in the field of childcare and therapeutic interventions through continuous research and exposure to external training opportunities. 10% 32% 3% 3% 10% Income streams 2012 Donor funding (short term donors) 9% Donor funding (short term donors) Partnership funding (long term donors) Partnership funding (long term donors) State funding Church funding Other income 9% 14% Church funding State funding 41% 39% 39% 32% 39% 10% Other income 39% 4% 3% 4% 9% 9% Donor funding (short term donors) Donor funding (short term donors) Partnership funding (long term donors) Partnership funding (long term donors) Church funding State funding Other income Church funding State funding 14 Other income Human capital Abraham Kriel Childcare would not be able to do what it does without the commitment of its people. The total personnel are made up of 235 people. This number is made up of 22 persons in managerial and supervisory positions, 32 professionals, including social workers, social auxiliary workers, teachers, marketing and nursing staff. Posts for social workers and social auxiliary workers are partly subsidised by the Department of Social Development. The largest component of 92 employees is the child care workers, assistant child care workers and child care givers in community care programmes, the latter subsidised by the Department of Social Development. There is a component of 20 clerical employees, 12 drivers and skilled maintenance workers, and finally 57 employees in positions such as cleaning, unskilled maintenance and security workers. Social and relationship capital Abraham Kriel provides its services to children and young people in need of care on behalf of the community and the state. All children in our residential programs have been placed in our care by children’s courts as they have been either without care or in dysfunctional families posing a threat to their safety. The work of Abraham Kriel Childcare is largely supported financially, but also by way of volunteer services by individuals and the corporate sector. Although Abraham Kriel is an extension of the Dutch Reformed Church Welfare Service and maintains close working relationships with several congregations, our work is also supported by congregations from other denominations. The working relationship with the Uniting Reformed Church is very close and of critical nature. The Department of Social Development actively oversees the services rendered by us in terms of the Children’s Act and the Public Finance Management Act. Please refer to our stakeholder engagement section on page 17 for more on our trusted relationships. Natural capital Abraham Kriel Childcare owns the land on which the Langlaagte Campus and three of the satellite homes are situated. The Maria Kloppers Campus and Johanna Malan ECDC are situated on land owned by the Pro Ekklesia Utility Company on behalf of the Dutch Reformed Church. The balance of facilities is situated on land owned by bodies with which we have long term usage rights. We execute an environmental protection strategy emanating from our desire to make a meaningful contribution towards the protection of the earth and its resources, thereby improving the sustainability of the environment in which our successors will provide care and developmental services to children of future generations. Activities One of the primary concerns of Abraham Kriel Childcare is to protect children from the effects of social dysfunction, abject poverty, neglect, emotional, physical and sexual abuse. Our social interventions are designed to support and protect children within their families and to detect factors threatening their safety. Whenever the situation in which a child lives becomes so dire that it poses a threat to the child’s emotional or physical well-being, the child is removed to alternative care through processes of the children’s court. Both in our home based care programmes and our residential services we provide care to children in the form of regular meals; medical and dental care; clothing; social, emotional and spiritual care. Most of the children in our care have been traumatised; some severely and some to a lesser degree. We provide a range of treatment, counselling and therapeutic interventions through our social workers; services outsourced to therapists, psychologists, psychiatrists, speech therapists, and occupational therapists; and through the utilisation of state-run treatment services and facilities. Our vision is to develop the full potential of the children and young people entrusted to us. This we achieve through basic rearing of the children, early childhood development, formal school and tertiary education, skills development, and life skills development. Children are also assisted and encouraged to develop their spiritual life, their cultural and sporting talents, as well as their social skills. Our training activities in respect of our beneficiaries extend to the Emdeni Skills Development Centre where young people are trained in life and business skills, catering, end-user computing, vegetable tunnel farming, tiling and painting. Those with the appropriate skills and motivation are also assisted to establish micro-enterprises to earn a living. The objective is always to reintegrate children, especially those removed from their families, with their natural families, or alternatively with substitute families in the form of foster or adoptive families. If this is not possible, children are assisted with their reintegration into society when they reach adolescence. The above mentioned service activities in respect of our beneficiaries are underpinned by a range of supporting activities. In all our programmes approved admission criteria guides the intake of beneficiaries. Our resources are administered to ensure sound record keeping, knowledge preservation and regulatory compliance. Our financial assets are administered meticulously to ensure proper application, recording and the availability of managerial and financial accounting information. Our human resources function coordinates our recruitment and training activities and ensures sound administration in respect of remuneration, benefits and statutory processes. Finally our assets in the form of land, buildings, facilities, IT infrastructure, vehicles and equipment are maintained to ensure efficient operations and preservation thereof for future generations. 15 Printing sponsored by Lithotech Blesston Outputs Abraham Kriel Childcare provides services on three levels, i.e. prevention services, early intervention services, and statutory services. Prevention level services operate at a level where there is no detectable social dysfunction present in the families of the beneficiaries. An example of these services is the early childhood development services provided by Johanna Malan Early Childhood Development Centre. Early intervention level services refer to circumstances where families are under severe stress but they maintain a level of functionality that does not pose a dire threat to the children in that family. Our services through community care programmes are examples of these. These services are provided through home based services and drop-in centres to HIV/Aids affected children, as well as skills development services, and include material support and assistance to beneficiaries to access support grants administered by the state. Statutory level services refer to services to children that have been placed in substitute care such as residential child and youth care centres. These services include nutritional, recreational, therapeutic and developmental programmes. Outcomes Our mission statement reflects what AKC sees as an outcome for this organisation: “From a Christian frame of reference, to care for, develop, empower and reintegrate traumatised children in need of care and where needed their families through appropriate care models and therapeutic programmes to enable them to function independently and to contribute to society.” Abraham Kriel Childcare has ensured we make a very tangible and life changing impact on the children in our care. 16 CAPITAL WISH LIST Funding capital requirements poses a formidable challenge when a non-profit organisation is under constant pressure to generate sufficient revenue to service operational needs. Hence Abraham Kriel Childcare is compelled to rely heavily on donor funding earmarked specifically for capital needs such as the following: Capital to develop new single gender campus for traumatised girls (R20m) Mini-buses to replace old vehicles (R1.75m) Office facilities Westbury (R2m) Training facilities Emdeni Skills Centre (R4m) Garden wall to be replaced at Aasvoëlkop Satellite House (R20 000) Replacement of Maria Kloppers hall floor (R 30 000) Computer hubs for staff development in information technology (R40 000) Smaller capital expenditure needs include equipment such as six new desktop personal computers, five new laptop personal computers, one new digital camera with video recording capacity, one small portable data projector, four teardrop banners with new branding, four pull up banners with new branding, two branded gazebo’s, 1 new marketing exhibition stand, shelving for file storage, four typist chairs. In order to sustainably resource operational activities, we adopted a strategy of sourcing long term funding partners for services to traumatised children needing specialist services. We set a target of five long-term funding partners of R400 000 per annum each for the next financial year. Abraham Kriel Childcare in context Our key stakeholders The Abraham Kriel Childcare management team defined the concept of sustainability as follows: “The ability to uphold and improve our social services, financial resources, facilities and environment”. We are fully aware that our organisation is built on the relationships we have with the stakeholders around us and who can impact our organisation. Although we consider the concerns of all our stakeholders, we have presented in this report only the information material to the viability and success of AKC in the short, medium and long-term. Stakeholder Methods of engagement What matters to them Department of Social Development, Region Johannesburg and Gauteng Province Monthly, quarterly and annual reporting Ad hoc meetings Ad hoc panel discussions Ad hoc monitoring and evaluation inspections Assisting government to execute its mandate in accordance with the Children’s Act Compliance to regulations i.t.o. PFMA* Meeting targets i.r.o. services provided and beneficiaries Application of funding according to SLA’s Department of Justice, Southern Gauteng and regional children’s courts Children’s court cases Criminal investigations Reports to and court appearances in children’s court i.r.o. extension of court orders Best interest of child Child’s participation Involvement of parents in proceedings Procedural correctness Donors - Individuals - Corporate SA - Trusts & foundations - Church congregations Targeted for improved brand recognition and support: - English speaking donors - donors from the black communities Annual proposals to companies Two appeals per annum to existing individual donors Ad hoc correspondence Four printed newsletters per annum Ten e-newsletters per annum Ad hoc personal visits by and to donors Two donor tours of AKC services Daily social media interaction Ad hoc public media press releases and public service announcements Ad hoc branding and presentations at a minimum of 6 events per annum Preparation of children as contributing members of society when adult Accountability Cost-effectiveness High reporting levels Feeling involved Direct experiences Well-being of children Impact of intervention Tax and B-BBEE benefits Link to focus area R S R S * Please refer to glossary page 38 R S = Financial sustainability = Sustainability of key services = Standard of childcare = Brand awareness = Attraction and retention of critical skills Printing Printing sponsored sponsored by by Lithotech Lithotech Blesston Blesston 17 Daily care services Daily educational services Daily therapeutic interventions Daily developmental activities Ad hoc one on one interviews Ad hoc group work Social, behavioural and life skills Recreational opportunities Obtaining an education Physical care, including health and protection Psycho-social care in the form of therapy Skills development in order to access employment Support to access grants Spiritual development Children’s parents Ad hoc visits to centres Ad hoc interviews Annual planning panels Ad hoc telephonic interaction Ad hoc correspondence Ad hoc interaction with their social worker Safety of their children Good physical and emotional care Contact with their children Access to their children Feedback i.r.o. their children Support with challenging children Communities Ad hoc meetings Annual report Ad hoc visits Continuous committee activities Continuous volunteer work Access to information Quality care for children Transparency Involvement in services Stewardship i.r.o. resources Opportunity to serve Business partners Quarterly meetings Annual proposals Ad hoc visits to and by partners Annual reports Preparation of children to be contributing members of society when adult Accountability Cost-effectiveness High reporting levels Want to feel involved Want direct experience Tax and B-BBEE benefits Media Print media Radio Television On-line media At least six press releases p.a. Publication of six industry specific articles in appropriate media Ad hoc television and radio appearances Two public service announcements on radio p.a. Newsworthiness Accuracy Relevance Timeliness Trustworthiness Employees and Volunteers Daily interaction Continuous supervision 6 monthly performance assessments Continuous guidance and coaching Training Multi-professional team meetings Better remuneration Appreciation Recognition Significance Access to training Life balance Empowerment Guidance Good communication Children R S = Financial sustainability = Sustainability of key services = Standard of childcare = Brand awareness 18 = Attraction and retention of critical skills S R S R S R R S Key partnerships A 10 year partnership with Steinhoff International Youthspace Mayfair: Abraham Kriel and Siemens Partnership restoring HOPE March 2013 marked ten years since the Steinhoff Extended Family programme was launched in Emdeni, Soweto. The programme is the result of a very productive partnership between Abraham Kriel Childcare and Steinhoff International. The Steinhoff Extended Family Programme (200 children) and the Emdeni Drop-in Centre (100 children) care for 300 HIV/AIDS affected/infected children. Children receive freshly cooked meals, fruit and bread every day of the year, as well as social services from social workers and other professional people. Children also receive household goods, clothes, shoes, school necessities and most of all they receive guidance and development. Daily basic care and education is provided for and after ten years of sincere interest in the children, Steinhoff felt the need to develop young adults further. Since April 2013, Steinhoff is sponsoring the cost of the Tiling and Painting courses that are currently part of the curriculum at Abraham Kriel Childcare’s Skills Development Centre in Emdeni, Soweto. Partnering with AKC, SIEMENS strongly believes it is making a tangible difference in the lives of those children living in a Youthspace house. With a cumulative investment of approximately R 4 million since 2006, Siemens is able to provide a long term sustainable future for many children, who suffered extreme hardship and deprivation, through the Youthspace model. The difference between a funding partnership and a donation to a good cause boils down to trust and time. A partnership allows time in which to accomplish what is necessary. This is particularly important when raising children as time is a basic requirement for success. A partnership also allows trust and respect to be built over time. The best part of the Steinhoff partnership is the understanding of the specific needs of a holistic service to children. The programme attends to their social welfare as well as their schooling and the support services that underpin the programme’s day-to-day management. Today, after 10 years, the programme grew from 15 to 300 beneficiaries; school attendance increased from 65% to 95%; further investment was made into the Emdeni Skills Development Centre which services a wider community; and this year 6 children are enrolled in tertiary education. The group of boys privileged to be under the partnership care of Siemens, experience this house as their home! With the loving supervision and spiritual leadership of the house parents as caregivers, the children are well fed and their physical, mental needs and education and development are taken care of. Siemens staff and management visit the house regularly to encourage and support the boys in their new found family, contributing to their emotional well-being. Special occasions are made memorable with outings and other treats to surprise the boys. Long term investments are made in the educational potential of the boys and in keeping their dreams alive. Siemens sets the example with opportunities created currently for previous Youthspace boys. By upgrading the house internally and externally Siemens is confirming their commitment to offer these boys a safe home they can be proud of. This extensive maintenance effort include painting, repair work to roof and gutters, paving, electrical re-wiring, make-over of bathrooms and kitchen. As an additional effort to ensure the safety of the children, Siemens also came up with an initiative to purchase a brand new vehicle suitable for this big family of 13. Safe transport then spurred the committee to re-look the possibilities of a very first seaside holiday for the boys. This took some commitment and extras from all involved but what a pleasure to make this holiday dream come true. This serves as yet another confirmation to these boys that anything is possible. Within this partnership of Siemens and AKC it is a blessing to experience how all the refurnishing, repairing, renovating, all comes down to restoring HOPE. 19 Printing sponsored by Lithotech Blesston Our focus areas Materiality For the purposes of this report a matter is considered material if it is of such relevance and importance that it could substantively affect Abraham Kriel Childcare’s strategy, business model, or one or more of the capitals it uses or affects in the short medium and long term. Risk management Management assessed risks that were identified in the annual strategic planning process by means of swot analysis and a risk analysis workshops facilitated by KPMG. These risks were measured in terms of inherent risk exposure, perceived control effectiveness and residual risk exposure. Through these assessments material risks were identified and ranked for addressing by way of future actions to reduce the residual risk exposure. These actions are approved by the Financial and Risk Committee and the Board. Management reports are submitted to the Financial and Risk Committee on a monthly basis, and to the Board on a quarterly basis, in respect of progress with the execution of the action plans. Strategic dashboard Focus area R Financial sustainability 20 In context Procurement of funds is dependent on grants from the public sector & largely on donations from private sector Funding from the State has not increased for the last two consecutive financial years Economic downturn impacted negatively on corporate contributions Stakeholders Strategic objective Government Donors Churches Employees Beneficiaries Financial sustainability that will maximise long term availability of our services to children in need of care Strategic enabler Key performance measure Target Structural improvement of governmental funding Per capita & programme grants by Department of Social Development Grants cover at least 35% of actual costs Formation of quality funding partnerships in private sector Successful conclusion of long term partnership agreements Expenditure of five programmes covered by partnerships Optimisation of revenue potential of TK Hostel Available room capacity taken up by students 60 students, R800 000 net profit Optimisation of training services as source of revenue Successful accreditation Training services provided to City of Johannesburg and NPO Child & Youth Care Centres AKC accredited as training service provider with HWSETA Revenue from training of R900 000 Focus area Attraction and retention of critical skills Focus area S Sustainability of key services In context NPO welfare organisation not able to compete on remuneration with state, therefore losing staff AKC under increasing financial pressure Increasingly difficult to attract and retain critical skills i.r.o. social workers, childcare workers and managers Employment Equity requirements contributes to remuneration inflation rate In context Financial pressure presents a risk to AKC’s ability to sustainably maintain: Wide spectrum of services Services to children with special needs Increasing number of traumatised children with challenging behaviour Large Langlaagte Campus, sparsely funded through donor funding Stakeholders Strategic objective Employees Beneficiaries To ensure uninterrupted services of appropriate standard for the optimal development of our beneficiaries Stakeholders Beneficiaries Employees Donors Community Strategic objective To address the real needs existing amongst children in need of care in a sustainable manner Strategic enabler Key performance measure Target Attraction of scarce skills Competitive remuneration i.r.o. scarce skills based on reliable benchmarking I.r.o. social workers 100% of Department of Social Development entry level salaries I.r.o. child care workers 75% of Department of Social Development entry level salaries Effective recruitment platform Develop talent pool of appropriately qualified child care workers and social workers Vacancies filled within one month from talent pool Reliable selection and screening tools Refined psychometric selection battery for CCW’s New selection battery in operation January 2014 Strategic enabler Key performance measure Target Special funding dispensation for specialised services to traumatised children A realistic funding model for specialist service to traumatised children developed and adopted by Department of Social Development Additional funding model approved for 2014/15 financial year Appropriate facilities for delivery of services to children with challenging behaviour Single gender campus model developed and ready for implementation Model developed by September 2013 Funders who are willing to invest in services to children with special needs Percentage of operational cost covered Operational cost of at least two units 50% covered by funding partners by January 2014 21 Printing sponsored by Lithotech Blesston Focus area Standard of childcare In context The responsibilities of child care workers becomes increasingly complex Therefore a more sophisticated skills set is required from child care workers No appropriate external training is in existence for them At graduate level social workers are not sufficiently equipped with appropiate therapeutic skills Focus area Brand awareness 22 The Abraham Kriel Childcare brand has always been better known within the Afrikaans speaking community Due to its long history the brand is fairly widely known throughout South Africa despite it being operational in Gauteng only. As the social and economic environment in South Africa changed, so did the beneficiaries served by Abraham Kriel Childcare and along with that, the need to build a wider support base. Stakeholders Strategic objective Strategic enabler Key performance measure To have well trained child care workers and social workers sufficiently capable of providing in the care, developmental and therapeutic needs of children in need of care Complete accreditation of training material and continue already implemented training programmess in order to provide appropriate accredited training Percentage child care workers and social workers appropriately trained Stakeholders Strategic objective Strategic enabler Key performance measure Beneficiaries Donors Community To achieve high levels of brand recognition and support amongst all communities served by AKC Branding elements that are aligned with current trends Brand recognition translated into financial support from Black and English communities in which AKC operates Child care workers Beneficiaries HWSETA Council for Social Service Professions Department of Social Development Target 80% of CCW’s equipped with SETA accredited qualification in childcare at any given time 80% of social workers equipped with appropriate therapeutic skills at any given time Accreditation to be completed by October 2013 Target Minimum of 5 proposals presented to Black business leaders AKC branding displayed at all Soweto based Black Management Forum events 10% of new funding emanating from new markets being served i.e. Soweto business leaders by 2014 10% of new funding coming from new support base within the English speaking public Performance review Report from the Chief Executive The period under review is characterised by both positive and negative sentiments. The upside is that we stand firmly by our strategy to sustain our long term objectives and commitment to deliver nothing less than excellence to our more than 1,100 beneficiaries, albeit that some services may temporarily be tailored to the most essential deliverables. The downside is that state grants have not been increased for two consecutive years which has necessitated reviews of operational expenditures. Furthermore we have been experiencing lower levels of corporate financial contributions compared to the past. Our challenge is therefore to convince existing donors for a larger share of wallet and to secure funding from corporate companies who have not been introduced to the services of Abraham Kriel as a childcare organisation, one which has transformed the lives of thousands of children over many years. My team and I, with the support of our Board members who have served the organisation in a most professional manner on a voluntary basis, aim to secure five long term corporate partners that will help us to sustain our momentum. This will reduce spending much time and energy to canvass financial and material support in the corporate domain on an ad hoc basis. We will continue unabatedly to motivate government spending to further accommodate children and young people in need of protection, care and development. Although this Integrated Report is structured around strategic focus areas for Abraham Kriel Childcare, it is important to make reference to the fact that we value and manage environmental issues such as fuel consumption, recycling and water and electricity consumption in our daily activities. The installation of energy efficient solutions that impact on our electricity and water consumption has resulted in substantial savings and the initiatives will continue to cascade into other areas. Elements of business process integration, corporate governance and sustainability are discussed in all executive and line management meetings and applied in organisational behaviour. Going forward, lifecycle trends which include growth, decline and renewal will be observed meticulously. Since inception Abraham Kriel Childcare has had to face these trends. Through accelerated stakeholder support, and as an organisation based on Christian values, we will also get through these difficult times as we have frequently had to do in the past. Paul Momsen Chief Executive Children who are referred to our residential care have been well managed with all relevant administrative protocols in place. The Emdeni Skills Development Centre in Soweto continued with learning programmes, ranging from tunnel agriculture to information technology with new modules in the pipeline, subject to funding. Our programme for community services for children and HIV/Aids affected children remains stable, while the Maria Kloppers Campus continued to provide essential services for HIV/Aids infected and affected babies. Children in the education programme at the Impact School on the Langlaagte Campus were successfully prepared for mainstream schooling. In light of the competitive situation amongst like-minded organisations, it remains difficult to source qualified staff at current remuneration levels, as many are attracted elsewhere. We need to reward employees according to the levels of their contribution and continue to invest in their ability to ensure optimal development to our beneficiaries. 23 Printing sponsored by Lithotech Blesston Operations review Financial sustainability R The rendition of professional services to the beneficiaries of Abraham Kriel Childcare is naturally related to the acquisition and careful application of financial resources. However, a major element of our sustainability is not within our immediate control. The procurement of funds is dependent on grants from the public sector and largely on donations from the private sector. Regrettably per capita funding from the State has not increased for the last two consecutive financial years and thus remains at R2 200 per child per month. This has resulted in a greater reliance on the other funding sources exacerbated by the economic pressures being felt by such sources. For the year under review we recorded operating income of R35 549 920 and operating expenditure of R36 035 032, resulting in an operating loss of R485 112. After investment revenue of R348 108, finance costs of R6 118 and proceeds of an insurance claim of R1 677 037 in respect of fire damage to a house unit at Langlaagte, the surplus before transfers is R1 533 915. A detailed Income Statement for the year ended 31 March 2013 is available on request. The total cash and cash equivalents at the end of the year was R5 473 441, compared to R6 019 507 in 2012, indicating a cash outflow of R546 066. Although our emergency reserve grew marginally to R4.9m, the growth was smaller than the target of R5.5m. The pressure on resources was modestly alleviated in July 2012 by a Lotto award of R3.79m which covered some of our operating expenses. However, official announcements have been made that the maximum payment on any future successful application will be capped at R2.0m. Although we have never regarded this external source as a certainty, the aforementioned announcement has created an increased awareness of the need to source funding elsewhere. Resulting from the challenges presented in growing our income, we have been compelled to re-examine our current and projected operating expenses, the objective being to tune such expenses to known and realistic, but uncertain income. In that regard, we have attempted to minimise the reduction of services without compromising quality. Therefore, with regard to services, certain identified expenditure has been earmarked for reduction. This cut has in the short-term, included the non-replacement of vacated posts and the re-structuring of some of our operations. We are also closely monitoring the usage of electricity and water, the tariffs of which are not within our control. We have found it gratifying to have measured 9% and 15% lower usage volumes respectively as a result of a widespread awareness and monitoring process. 24 In the longer term, if income from the state and other sources cannot be increased to a level compatible with the service level which we offer, in order to maintain sustainability, further restructuring will be unavoidable. However, in order to be less dependent on state and unpredictable sources of revenue we have set, as strategic objective, the target to create third stream revenue to the value of R1.7m by increasing occupancy of the Talitha Kumi Student Residence and by providing training services to external organisations. Although we are a non-profit entity, we constantly monitor cash flow. Some of our aging vehicle fleet and computers will need replacement in the near future. This adds to financial pressures. We are therefore compelled to place a greater emphasis on funding such capital expenditure replacement from donations. Attraction and retention of critical skills One should acknowledge upfront that the ability of Abraham Kriel Childcare to attract people with the right skills in all positions is somewhat hampered by its inability to compete with for-profit organisations and state institutions in terms of remuneration offered. Although this challenge is neutralised partially by the fact that the organisation has extremely loyal and dedicated individuals in key positions, it does pose a risk for the long-term sustainability of the organisation. Abraham Kriel Childcare has made tremendous progress in terms of employment equity, however mainly as a result of low turnover in the ranks of senior managerial positions, the senior ranks are not sufficiently reflective yet of the composition of society. We spent R187 000 (target R196 000) on training activities. Our total number of employees at year end was 235. This was 15 people less than the expected number and is the result of posts not created as planned, and vacancies not filled as part of current austerity measures. There are many factors that influence the attraction and retention of workers. One of them is competitive remuneration. Hence we aim to compensate our social workers at a level equal to the entry level of the Department of Social Development salary scales for social workers and our child care workers at a level equal to 75% of the entry level of the Department of Social Development salary scales for child care workers. Whilst compensation is important to our competitive advantage, it is often not the single most important factor to some of our recruitment successes. It has been proven over time that potential candidates entering into our market should not only possess the skills and the capabilities required for the job, but should have a deep-rooted desire to make a positive difference in a child’s life, and this is paramount when attracting the right candidate to our organisation. The scarcity of core skills such as childcare workers within our industry cannot be over emphasized. There is a continuous battle to attract and retain the right blend of childcare workers that can be developed and trained to understand the needs and behaviour of children in our care. One of the retention strategies that we are pursuing is the development of a talent pool. This will be essential in building sources of talent available to the organisation. Building and enhancing employee potential through training will not only benefit employees, it will also support the organization in meeting its goals and objectives while focusing on the provision of excellence in childcare services. AKC has a dedicated in-house training programme which is currently being accredited by the Health and Welfare SETA. The training programme improves the skills set of our existing childcare workers and will in future develop potential childcare workers in and outside of the organisation as well. Sustainability of service offering S Over the last decade Abraham Kriel Childcare diversified its service offering quite extensively in response to factors such as the change in the profile of children in child and youth care centres; the prevalence of children affected by HIV/Aids; donor preferences and requirements; state policies; and cost aspects relating to different kinds of services. fected children were introduced; skills development and early childhood development programmes were introduced; and more costly residential care services reduced in favour of more affordable community service programmes. The past year we provided services to 306 children in our residential programmes and to 878 children and young people in our community service programmes. Both these figures exceed the projected targets. The aforementioned spectrum of services is well aligned with the real needs of our beneficiaries and the communities we serve. However, the mere extent, and in the case of specialised services also the costly nature of it, are testing our ability to source the required revenue year in and out in a sustainable manner. The reality is that we keep our organisation afloat through extensive austerity measures and raising the bulk of revenue from discretionary donations. Furthermore, our revenue has been augmented substantially over the past few years by way of grants from the National Lotteries Distribution Trust Fund, which is considered an unsustainable source of revenue due to its unpredictability. In order to mitigate the aforementioned, our current strategy drive in terms of funding is to increase long term funding partnerships with a potential revenue value of R2m; to negotiate an alternative model of state funding for children requiring specialised services; to increase recurring donor contributions; and to improve third stream revenue. The viability and cost implications of single gender campuses for traumatised children, to enhance the effectiveness of services to these children often presenting difficult to manage behaviour, will be explored in 2013. As a result of the aforementioned specialised services to traumatised children were introduced; home based services to HIV/Aids af- 25 Printing sponsored by Lithotech Blesston Brand awareness The Abraham Kriel Childcare brand has always been better known within the Afrikaans speaking community, due to its association with the primarily Afrikaans speaking Dutch Reformed Church. Due to its long history and the hundreds of people associated with the brand, either through a historic family connection or through direct involvement, the brand is fairly widely known throughout South Africa and even within the South African communities that have emigrated to other parts of the world, despite it being operational in Gauteng only. As the social and economic environment in South Africa changed, so did the beneficiaries primarily served by Abraham Kriel Childcare and along with that, the need to build a wider support base. To this end brand research was conducted during 2012 in order to determine brand perceptions and awareness amongst different target groups and different communities, focussing on the Gauteng region as this is where we are primarily operating. It was found that there is a need to make adjustments to the current corporate identity in order to counter perceptions that Abraham Kriel Childcare mainly serves white and Afrikaans speaking beneficiaries; and a need to bring the brand in line with current trends. At year end we had 4917 active donors, 317 more than the target. This included 532 new donors who joined our ranks during the past year, compared to a target of 500. Standard of child care Child care is executed by people. Hence, the standard of childcare in child and youth care centres is directly linked to the calibre and skills set of the people delivering the services. The sector faces the reality that, as a result of the high unemployment rate in Gauteng, grossly under-qualified people aspire to enter the childcare environment, having limited knowledge of the challenges childcare workers face. In view of the already stated fact that highly skilled people are rarely attracted as care workers, a real risk developed in recent years that the standard of child care may become compromised. In order to mitigate this risk, Abraham Kriel has successfully implemented in-depth training of all child care workers; commissioned a process of reviewing the selection criteria and Population distribution 900 Residential care profile 700 160 600 140 500 120 400 100 White Couloured Indian White 60 40 Indian 20 0 800 Black Black Coloured 80 Langlaagte Satellite Mariakloppers TotalTotal Langlaagte Satellite homesMaria Campus Homes Kloppers Residential campas Campas Residential Campus Carecare This process is already far advanced and proposals will be presented to the board for approval. To further this aim we have initiated partnerships with influential groups within the areas in which Abraham Kriel Childcare is operating, such as Soweto. As a faith based organisation the different church denominations, including English speaking and Black congregations are seen as vital for this process. We adopted targets in our strategic focus areas to increase contributions from Soweto business leaders to 10% of new funding developed in 2013/14, and similarly 10% of new funding from the English speaking public. Businesses within the areas where we operate are also seen as vital partners to further our goal to become an instantly recognisable and respected brand. 26 Community services profile Black Black Coloured Coloured White White Indian 300 Indian 200 100 0 Johanna Malan Zola/ Zola/ Steinhoff AK AK Family Care Johanna Family ECDC Extended Family Westbury Malan Steinhoff Care Program ECDC Extended Westbury Family Programme Emdeni Skills Emdeni Emdeni Drop-in Total ComCommunity Emdeni Total Development centre Services munity Skills De- Drop-in Centre velopmentCentre Services Centre screening methodology of child care workers; and increased its efforts to widen the recruitment platforms used to attract prospective child care workers. Of the employees trained during the past year, the bulk were child care workers. We set a target for 2013/14 to have at any given time 80% of our child care workers equipped with a SETA accredited qualification in childcare, and 80% of our social workers equipped with the appropriate therapeutic skills. We aim to have our in-house training material for child care workers accredited by the end of October 2013. In addition to the aforementioned we will also work towards the establishment of a pool of experienced volunteers from which permanent child care workers can be recruited. Furthermore, the remuneration structures of child care workers will be investigated for possible re-engineering in order to ensure the attraction of the right calibre of person to this core function in our services. Corporate governance and remuneration Corporate governance Board of Directors and Committees The Board is governed by the Memorandum of Association and Articles of the company as well as the Board charter. Members of Board committees are appointed by the Board and these committees are governed by their respective charters, also approved by the Board. Statement of responsibility by the Board of Directors The Board is responsible for the strategic direction of the company and sets the values to which the company will adhere. The Directors recognise the need to conduct the enterprise with integrity and provide effective leadership based on ethical values. The Board charter sets out its responsibilities and duties including the adoption of strategic plans, monitoring of operational performance and management, determination of policy and processes to ensure the integrity of the company’s risk management and internal controls, communication policy and director selection, orientation and evaluation. Board meetings are held at least quarterly, with additional meetings convened when circumstances necessitate. The Board of Directors consists of 10 Independent Non-executive Directors and one Executive Director. The Chairperson is an Independent Non-executive Director whose role is separate from that of the Chief Executive. The Board ensures that there is an appropriate balance of power and authority on the Board to ensure that no single individual or block of individuals can dominate the Board’s decisions. The Directors are individuals of calibre and proven credibility and have the necessary skills and experience to bring judgment to bear independent of management, on issues of strategy, performance, resources, transformation, diversity and employment equity, standards of conduct and evaluation of performance. The current Board’s size, diversity of professional expertise and demographics makes it effective with regard to Abraham Kriel’s current strategies. The Board shall ensure that, in appointing additional Board members, the Board as a whole will continue to reflect, whenever possible, a diverse set of professional and personal backgrounds. Directors have unrestricted access to all company information, records, documents and property to enable them to discharge their responsibilities sufficiently. The Board has delegated certain functions to various committees, such as the Strategic Committee, the Audit Committee, the Financial and Risk Committee, the Remuneration and Human Resources Committee and others. The Board is conscious of the fact that such delegation of duties is not an abdication of the Board members’ responsibilities. The various committees’ terms of reference and performance shall be reviewed annually. We continue to strive for effective governance to ensure the professional flow of funds in the best interest of our beneficiaries, the children. The Board as a whole and individual Directors have their overall performance reviewed periodically in order to identify areas for improvement in the discharge of individual Director’s and the Board’s functions on an annual basis. This review will be undertaken by the Chairperson and, if so determined by the Board, an independent service provider. The Board will appraise the Chairperson’s performance and ability to add value on an annual or such other basis as the Board may determine. The Chairperson, or a sub-committee appointed by the Board, will appraise the performance of the Chief Executive at least annually. King III The Board of Abraham Kriel Childcare subscribes to the principles of King III and endeavours to implement the King III codes of practice in all material aspects. Material progress has been made in addressing gaps revealed in a gap-analysis in respect of governance practices recommended by King III. This information is available on request. Board and committee meetings The Board met on five occasions during the past financial year. The average attendance was 65%. Board members contributed actively in all of the Board committees which collectively conducted 38 meetings during the past year. 27 Printing sponsored by Lithotech Blesston Board of Directors Independent non- executive Directors G W le Roux* L B Mlotshwa# J D de Villiers I J de Villiers I Fourie Executive Directors Chief Executive P S Momsen S M Hay M S Makgale C Seefort P M Strydom K J Tshabalala Board Committees Audit Committee Strategic Committee Renumeration and HR Committee Professional Committee J D de Villiers* I J de Villiers I Fourie G W le Roux* L B Mlotshwa# P S Momsen L B Mlotshwa# H Adler C Seefort P M Strydom* P S Momsen L van Heerden Advisory member: B H Fait Avisory members: P S Momsen P Sokkie Advisory members: N Mlaba M van Zyl Y Bosman Information Technology Committee G W le Roux* J du Toit P S Momsen Advisory members: B H Fait N du Bruyn H du Toit M van Zyl External Audit Internal Audit Ethics Hotline Financial and Risk Committee G W le Roux* J D de Villiers P S Momsen Advisory members: E Snyman-Teessen B H Fait M van Zyl H du Toit P Sokkie R Pieters N Mlaba Marketing Committee Emdeni Management Advisory Committee Appeals Committee S Hay* A Barter P S Momsen M Roberts-Lombard (Dr) M S Makgale* Z N Bafo P S Momsen S S Nkwala S Qina C J Claassen (Judge)* G W le Roux L B Mlotshwa# Advisory members: M Chinyanga M Snoek A Viljoen H du Toit A Kincaid-Smith M Myburgh S Nel Advisory members: S Basson T C Kunene N Mlaba E M Mohajane S Khulu T Dliwayo Laws/ Regulations/ Codes Policies/ Guidelines Children’s Act Companies Act Nonprofit Organisations Act Lotteries Act Income Tax Act Labour Relations Act Basic Conditions of Employment Act Employment Equity Act Skills Development Act Social Service Professions Bill Criminal Procedures Amendment Act Occupational Health and Safety Act King III Report on Corporate Governance B-BBEE Codes Board charter Committee charters Code of ethics Board induction Conditions of service Disciplinary code Recruitment policy Peformance management policy Remuneration policy Employment equity policy Sexual harassment policy HIV/Aids policy Key financial policies and procedures Anti-fraud and corrution policy Stakeholder Engagement Staff meetings Children’s forums Newsletters Donor meetings Donor tours Reporting Court appearances Panel discussions Presentations Social and public media Therapeutic interventions Volunteer committees Risk Management Financial Oversight Foundations to Governance * Chairperson # Vice Chairperson 28 Marketing Committee Strategic Committee The Strategic Committee oversees the implementation of Board and Financial and Risk Committee decisions. The Strategic Committee acts in all strategic matters on behalf of the Board, when the Board is not in session. The Strategic Committee also serves as nominations committee. The committee gave guidance to management in respect of all five strategic focus areas, with a strong focus on financial sustainability, the development of employees and the sustainability of service offerings. The committee challenged management continuously in respect of the development of future strategy. Financial & Risk Committee The core responsibility of the Financial Committee is to oversee all financial matters, assets of the company and risk management. The main contribution of the committee was to enhance the financial sustainability of the organisation and to mitigate financial risks. Management Advisory Committee (Emdeni Campus) The committee advises the Board and Management with regard to the functioning of the Emdeni Campus. As an important link providing communication channels with and credibility to Abraham Kriel Childcare in the community of Soweto, it contributed to the sustainability of our services in Soweto. Appeal Committee The Committee deals with all appeals with regard to disciplinary enquiries. This committee did not have to meet during the past year. Audit Committee The committee oversees all corporate governance matters and financial policy, procedures and audits. A separate report detailing the activities of the audit committee is available on page 30 of this report. Remuneration and Human Resources Committee The committee oversees the marketing and communication strategy and implementation. The committee is actively involved in the process of redefining brand elements in support of the strategic focus area “brand awareness”. The Committee contributed actively in respect of the strategic focus area “Recruitment and retention of critical skills” by providing oversight and guidance to management i.r.o. remuneration levels of staff and management; succession planning of senior management; employment equity and human resources transformation processes; human resource policies; performance assessment and career development. Professional Committee The Professional Committee oversees all statutory matters and professional services to the beneficiaries. Its sole focus is the standard of childcare and the sustainability of our service offering to our beneficiaries. Information Technology Committee The Information Technology Committee of the Board oversees the management of risks associated with the IT function as well as the development of policies, procedures, systems and infrastructure. The activities of the committee supports all of our operational functions. Remuneration The Board sets remuneration policies on recommendation of the Remuneration and HR Committee. Being a non-profit company Abraham Kriel Childcare does not have the variety of remuneration elements employed by corporate entities Category Remuneration components Non-executive members The non-executive members are not compensated for their duties which are entirely on a voluntary basis The Chief Executive, an employee of the company and Executive Director Received remuneration according to his contract of employment and received a 13th cheque equal to one month’s salary in November 2012 Rest of employees Remuneration increases of employees are approved by the Board and based on the outcomes of performance assessments. These performance criteria are linked to key performance indicators relating to job descriptions. 13th cheques are approved by the Board if the financial situation of the company permits such approval. Historically the remuneration costs of Abraham Kriel Childcare as a percentage of expenditure would be 50%. This increased to 53% in recent years as a result of efforts to attract the right talent and to transform the employee profile of the organisation. The figure decreased to 51% the past financial year, due to austerity measures. The total personnel costs for the past two financial years were R18 328 620 (2013) and R18 642 971 (2012). 29 Printing sponsored by Lithotech Blesston Report by the Audit Committee Terms of reference The Audit Committee has an independent role with accountability to members in respect of its statutory duties, and to the Board in respect of duties assigned to it by the Board as detailed in its Terms of Reference. The Terms of Reference are reviewed and updated on a regular basis. The committee has performed its duties during the past financial year in accordance with the Terms of Reference. Composition and meetings The committee comprises three independent Non-executive Directors and will meet at least three times per year. Members of the committee are all financially literate with the requisite levels of financial expertise. After assessing the requirements set out in sections 94(7)(a–e) of the Companies Act, the committee is satisfied with the independence and objectivity of the external auditors, and recommends the re-appointment of the external auditors at the next annual general meeting. Internal financial controls The members of the committee are as follows: JD de Villiers, CA (SA) – Chairman IJ de Villiers, CA (SA) I Fourie, CA (SA) Based on control processes in place, assurances obtained from management and the issues raised by the external and internal auditors in their various management reports, the committee is of the opinion that the significant internal financial controls are effective. As per planned schedule, the committee met on three occasions during the past year. Average attendance was 77%. Finance function The Chief Executive Officer, the Financial Manager, the Internal Auditor and External Auditor attend meetings of the committee by invitation. The External Auditor meets with the committee without any of the executives on an annual basis and has unrestricted access to the committee. The Audit Committee has a good working relationship with the Chief Executive. Annual financial statements Statutory duties The committee performed the following activities during the year under review: Considered the independence and objectivity of the external auditors; Reviewed the external audit plan and approved the external auditors’ fee proposal for the 2013 financial year; Approved the non-audit related services performed by the external auditors in the year in accordance with the policy established and approved by the Board; 30 Considered accounting treatments, significant financial transactions and other financial information; Reviewed the internal audit plan and regular feedback as provided by the Internal Auditors; Considered the appropriateness of the accounting policies. The committee has considered and has satisfied itself on the appropriateness of the expertise and adequacy of resources of the finance function of the company. Based on processes and assurances obtained, the committee recommended the annual financial statements to the Board for approval. Going concern The committee, through its review of the 2013/14 budget and discussions with management, reported to the Board that it supported management’s view that the company will continue to be a going concern in the foreseeable future. JD de Villiers Chairman 16 July 2013 my anker van hoop my anker van hoop my anchor of hope my anchor of hope Abraham Kriel Childcare Abraham Kriel Childcare 31 Printing sponsored by Lithotech Blesston 32 32 REPORT OF THE INDEPENDENT AUDITOR ON THE ABRIDGED ANNUAL FINANCIAL STATEMENTS TO THE STAKEHOLDERS OF ABRAHAM KRIEL MARIA KLOPPERS CHILDCARE The abridged annual financial statements, which comprise the summarised statement of financial position, the summarised income statement and the summarised statements of comprehensive income, changes in equity and cash flows for the year then ended, and related commentary, are derived from the audited annual financial statements of Abraham Kriel Maria Kloppers Childcare for the year ended 31 March 2013. We expressed an unmodified audit opinion on those annual financial statements in our report dated 16 July 2013. The abridged financial statements do not contain all the disclosures required by International Financial Reporting Standards and the requirements of the Companies Act of South Africa. Reading the abridged financial statements, therefore, is not a substitute for reading the audited annual financial statements of Abraham Kriel Maria Kloppers Childcare. Directors’ Responsibility for the Abridged Financial Statements The company’s directors are responsible for the preparation of an abridged version of the audited annual financial statements in accordance with the requirements of International Financial Reporting Standards. Auditor’s Responsibility Our responsibility is to express an opinion on the abridged financial statements based on our procedures, which were conducted in accordance with International Standard on Auditing (ISA) 810, “Engagements to Report on Summary Financial Statements.” Opinion In our opinion, the abridged financial statements derived from the audited annual financial statements of Abraham Kriel Maria Kloppers Childcare for the year ended 31 March 2013 are consistent, in all material respects, with those annual financial statements, in accordance with the International Financial Reporting Standards. PricewaterhouseCoopers Inc. AJ Rossouw Registered Auditor Sunninghill 16 July 2013 33 Printing sponsored by Lithotech Blesston 34 35 Printing sponsored by Lithotech Blesston 36 37 Printing sponsored by Lithotech Blesston Glossary AKC Abraham Kriel Childcare B-BBEE Broad-Based Black Economic Empowerment CCWChild Care Worker ECDC Early Childhood Development Centre HWSETA Health and Welfare Sector Education and Training Authority NPC Non-profit Company PBO Public Benefit Organisation PFMA Public Finance Management Act QSE Qualifying Small Enterprise SETA Sector Education and Training Authority SLAService Level Agreement TK Residence 38 38 Talitha Kumi Residence 39 Printing sponsored by Lithotech Blesston Printing sponsored by Lithotech Blesston 40