rose point radar - Coastal Explorer

ROSE POINT RADAR
Configuration Guide
Your guide to configuring and using the Rose Point Radar
The information in this manual is subject to change without notice.
Copyright © 2009 Rose Point Navigation Systems. All rights reserved.
Rose Point Navigation Systems, Coastal Explorer, Rose Point ECS, and Rose Point
Radar are trademarks of Rose Point Navigation Systems.
The names of any other companies and/or products mentioned herein may be
the trademarks of their respective owners.
WARNINGS:
Use the Radar at your own risk.
The Radar power supply creates and uses voltages that can injure or kill! Be sure
that the power is off before opening any of the equipment.
The Radar emits high power RF energy which can be harmful, particularly to
your eyes. Do not get near or look directly at the antenna while it is
transmitting.
The circuits inside the Radar Control Box are sensitive to static electricity. Use
anti-static measures such as a properly grounded mat or wrist strap when
accessing the Control Box.
The Radar is intended to be used as a supplementary aid to navigation and must
not be considered a replacement for other prudent navigation techniques. The
captain of a vessel is ultimately responsible for its safe navigation and the
prudent mariner does not rely on any single source of information.
Rose Point Navigation Systems
16150 NE 85th Street
Suite 210
Redmond, WA 98052
Phone: 425-605-0985
Fax: 425-605-1285
e-mail: [email protected]
www.rosepointnav.com
Contents
Getting Started
Setting up a Network
Using a Cross-Over Cable
Using an Ethernet Hub or Switch
Using a Router
Firewalls
Configuring Coastal Explorer or Rose Point ECS to Use Your Radar
Activating the Rose Point Radar Add On
Calibrating Your Radar
Controls Page
Installation Page
Gain Page
Sea Clutter (STC) Page
Tuning Page
Trigger Delay Page
Sector Blanking Page
Radar Operation
To create a standalone radar viewer alongside a chart viewer:
To create a standalone radar viewer in a separate window:
To enable the Radar Chart Overlay
Radar Controls
Using the Standalone Radar Viewer
Using the Radar Chart Overlay
Radar Tools on the Overlay
Troubleshooting
The radar is not detected for one minute after turning it on.
The radar is detected, but the controls don’t work.
The radar control on the toolbar shows an error code.
The radar image is rotated 180 degrees.
Warranty
Return Policy
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1
Getting Started
Thank you for choosing the Rose Point Radar add-on for Coastal Explorer and
Rose Point ECS!
To get started using your Radar, follow these steps:
1. Install the radar scanner and control box (if applicable) by following the
installation instructions that came with the scanner.
2. Setup a network consisting of the radar system and your PC by following the
instructions provided below.
3. Activate the Rose Point Radar add-on (not needed for Rose Point ECS).
4. Calibrate the radar according to the instructions starting on page 5.
Getting Started
2
Setting up a Network
The Rose Point Radar has a very flexible Ethernet network-based interface that
allows it to be networked with your PC in many different ways. This chapter will
help you decide the right way to configure the network for your situation and
provide the details you need to insure continuous and reliable operation of your
radar.
Using a Cross-Over Cable
The radar control box and PC may be connected directly together via the crossover-cable that was included with your radar. A cross-over cable looks like a
normal networking cable, but some of the wires are swapped to connect the
transmit line from one end to the receive line on the other and vice-versa. A
similar configuration consists of two standard network cables and a cross-over
coupler which essentially converts two standard cables into a cross-over cable.
Each device on a network needs an “IP address” which allows one device to
“talk” directly to another. Normally a router is used to automatically assign
these addresses using a service called DHCP. However, since this configuration
does not include a network router, some manual adjustments must be made.
The easiest way to make the necessary adjustments is to have the PC broadcast
radar control packets. This option is set in the Tools > Configure Vessel and
Electronics > Radar > Calibrate Radar > Network window and is enabled by
default. (Broadcasting is a special networking technique that allows one device
to send information to all other devices on the network without needing to
know their addresses.)
A switch inside the radar control box controls whether the box will attempt to
acquire an address from the network using DHCP or use its default IP address. In
this configuration, you will want to make sure this switch is OFF. Otherwise the
radar control box will spend one minute trying to get an IP address every time it
is turned on, and during this minute, the PC will not be able to detect the radar
on the network. The switch is part of a very small set of eight switches inside the
radar control box and is switch number 1.
Pros

Extremely simple hardware configuration
Cons

Rose Point Radar
No other devices can be used on the network
3
Using an Ethernet Hub or Switch
An Ethernet Hub or Switch may be used to connect the radar control box and
the PC. This configuration is very similar to using a cross-over cable in that a
router is not used to configure the network. It has the advantage of allowing
more devices to be attached to your network, but you will need to manually
configure the addresses of any other devices that you add to the network
before they can be used by the PC.
The configuration of this sort of network is fairly technical, so if you are not
already familiar with how to setup IP addresses, this might not be the best
option for you. The technique for assigning an IP address to your PC or other
devices varies between Windows versions and different devices and is beyond
the scope of this documentation. Refer to the documentation for your version
of Windows and any other network devices for setting their IP addresses.
To set the static IP address of your radar control box, you must first establish
some sort of connection with the radar. One way to do this is to enable the
option to “broadcast radar control packets” that was described above. (You
should turn the option off once an IP address that is compatible with the rest of
your network has been set.) Once your PC is working with the radar, click on the
Find Box on the toolbar and enter $RadarIP followed by the IP address you want
to set. Be sure to use an address that is compatible with your PC’s IP address
and subnet mask. After using this command, you will need to power-cycle the
radar control box before the new IP address will be used.
If you have more than one radar and are trying to set both of their IP addresses,
you must only turn one box on at a time when using the $RadarIP command.
Otherwise both radar control boxes will end up with the same IP address and
your PC will not be able to tell them apart!
Pros

Multiple devices can be used on the network.
Cons

Complex setup procedure that requires knowledge of network addressing.
Using a Router
A router or residential gateway can be used to create a local area network that
is fairly self-configuring. This is the most flexible configuration option and
usually results in a network where a large number of different devices, including
multiple PC’s, can communicate with each other. Setup can also be a lot simpler
than using a hub or switch since the configuration is fairly automatic.
When using a router, most devices on the network will acquire an IP address
from that router using the DHCP service. A switch inside the radar control box
Setting up a Network
4
determines whether it will attempt to use DHCP to get its IP address, or if it will
use the built-in default IP address. If you are using a router, we recommend that
you make sure this switch is ON so that the radar control box will automatically
be assigned an IP address that is compatible with the network created by your
router.
When the DHCP switch in the radar control box is OFF, the radar control box will
use its default IP address of 192.168.0.1 or the address you set with the
$RadarIP command (see above).
Pros


Very simple to configure – it’s mostly automatic
A large number of devices can be on the network
Cons

Requires a router which probably requires an AC power adapter
Firewalls
If you are using the standard Windows Firewall, you will see a window asking if
you want to allow Coastal Explorer (or Rose Point ECS) to access your network
when the program is first started. Be sure to say yes, or the firewall will block
the software from the network and it won’t be able to control your radar!
If you said no when first asked and need to change that now, just open the
Windows Firewall Settings window, click on the Exceptions tab, click Add
Program, and then select Coastal Explorer (or Rose Point ECS) from the list of
programs. Please refer to Windows Help for information about how to configure
the Windows firewall for the version of Windows you are using.
If you are using some other firewall, please refer to its documentation to find
out how to allow access your network. If you need to be specific about the
protocol and port used, the radar uses the UDP protocol on port 10001.
Rose Point Radar
5
Configuring Coastal Explorer or Rose Point ECS
to Use Your Radar
Activating the Rose Point Radar Add On
If you are using your Rose Point Radar with Coastal Explorer, you will need to
activate the Add On software before proceeding. To do this, start Coastal
Explorer, select Help > License Activation, enter your Rose Point Radar Product
ID in the Product ID box, and proceed with the activation process. (You will
either need Internet access or to make a phone call to complete the activation
process.)
Rose Point ECS does not require the Radar Add On to be activated. All of the
Radar features will appear in Rose Point ECS once a Radar has been detected on
the network.
Configuring Coastal Explorer or Rose Point ECS to Use Your Radar
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Calibrating Your Radar
Several calibration settings must be adjusted before your Rose Point Radar will
be fully operational. Some of these settings can be done while your vessel is tied
up, but some may require taking it out on the water to find appropriate
conditions and targets.
To access the radar configuration options, open the Tools > Configure Vessel
and Electronics window and select the Radar category. (Radar will only appear
in the Category list once the radar controller box has been detected on the
network. If this option does not appear, then you will need to troubleshoot your
network.)
This window displays some information about your radar such as the model,
serial number, and its network addresses. Below that are the Setup and
Calibration options.
Rose Point Radar
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Click the Calibrate Radar button to adjust the calibration settings. This will
display a window like this:
The “tabs” along the top of this window let you select from various pages of
calibration settings. This first page, “Network”, is for adjusting how the PC and
the radar should communicate on the network.
Normally you will want the Broadcast Control Packets option to be enabled.
This is the simplest and most reliable mode of operation and does not require a
router to be available on your network or any special configuration of your PC’s
network settings.
However if you are going to use more than one radar control box on your
network, or require more control over your network, disable this option.
Configuring Coastal Explorer or Rose Point ECS to Use Your Radar
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Controls Page
The “Controls” page provides quick access to most of the controls for the radar.
While these controls do not need to be calibrated themselves, you may need to
adjust some of them while calibrating other settings.
When you are using the radar (as opposed to calibrating it) these controls will
be available in a more convenient location in the software described later.
The Transmit option turns the radar transmitter on and off. (When the
transmitter is off, the radar will be in standby mode.)
The Range slider adjusts the range of the radar.
Target Expansion can be used to make small targets appear larger.
The Interference Rejection option lets you remove interference from other
nearby radar transmitters. It has an “off” setting as well as three different levels
of rejection.
The Pulse Length option lets you select between short and long pulses. Short
pulses will normally provide more accuracy at shorter ranges while longer
pulses are needed to reach greater distances. The radar automatically adjusts
the pulse length based on your selected range, but you can make the pulse
longer with this option.
When enabled, the Main Bang Suppression option clears the radar image
immediately around your vessel. This area tends to show a full strength return
which can obscure chart details at large scales.
Rose Point Radar
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Installation Page
The “Installation” page provides options for adjusting the heading line and the
parking angle.
The Heading Line should normally be at zero, but if your radar antenna is not
perfectly aligned with the centerline of your vessel you can compensate for the
installation angle with this option.
The Parking Angle determines the stopping location of the antenna motor, and
therefore the direction the wand will be pointing when the radar is off or in
standby. Because of the momentum of the spinning antenna, you will need to
adjust this angle to a point somewhere before the angle you really want the
wand to be pointing. It may take a few tries to get it just right.
Configuring Coastal Explorer or Rose Point ECS to Use Your Radar
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Gain Page
The “Gain” page contains the controls you need to adjust the automatic gain
feature as well as fine tune the manual gain feature.
The Auto Gain option selects between the manual and automatic gain modes.
The Auto Gain Preset slider adjusts the automatic gain function. To calibrate
this setting, enable Auto Gain mode and then adjust the Auto Gain Preset slider
so that there is very little “noise” in the radar display but targets are appearing
clearly.
The Manual Gain Preset slider adjusts the manual gain function. The preset
works as a sort of “coarse” gain value and affects the range of control the
Manual Gain Slider will provide. To calibrate this setting, disable Auto Gain
mode, select a Manual Gain somewhere near the middle of the range, and
adjust the Manual Gain Preset until the radar picture looks good. Now try the
full Manual Gain range to make sure you have enough control over the gain.
Rose Point Radar
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Sea Clutter (STC) Page
The “Sea Clutter (STC)” page provides options for calibrating the various Sea
Clutter removal modes as well as the “STC Curve” which controls how much
more clutter removal occurs closer to your vessel.
The Clutter Mode lets you select between Manual, Automatic, and Harbor
clutter modes. Manual Clutter Mode gives you complete control over clutter
removal, while Automatic Clutter Mode and Harbor Clutter Modes will
automatically remove clutter for ranges above and below 1 NM respectively.
The Manual STC Preset, Auto STC Preset, and Harbor STC Preset sliders adjust
how much clutter removal is applied in each of the modes.
The STC Curve Preset slider adjusts the relationship between range and STC
attenuation. When the slider is closer to 0, the most attenuation is applied in a
smaller area around your vessel and with a value closer to 8, the most
attenuation is applied in a larger area around your vessel.
Configuring Coastal Explorer or Rose Point ECS to Use Your Radar
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How to Adjust Auto STC Preset
Select a 12 NM range, a good gain adjustment, enable Auto Clutter Mode, and
slide the Auto STC Preset to 0. The image on the left is an example with those
settings.
Adjust the Auto STC Preset to get a radar image closer to the one on the right
(note how clutter has been reduced near the center of the image almost to the
full range).
Now select ½ NM range and confirm that short distance targets are not
eliminated and can be distinguished easily as in the image on the left below.
If short distance targets are being eliminated, lower the Auto STC Preset value.
If targets cannot be easily distinguished, as in the picture on the right, gradually
increase the Auto STC Preset value.
Rose Point Radar
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How to Adjust Harbor STC Preset
Select a range of ½ NM, a good gain setting, select Harbor Clutter Mode, and set
the Harbor STC Preset to 0. The image on the left is an example with those
settings.
Adjust the Harbor STC Preset until you see good discrimination of short range
targets as shown in the image on the right.
Configuring Coastal Explorer or Rose Point ECS to Use Your Radar
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How to Adjust Manual STC Preset
Select a 12 NM range, enable Manual Clutter Mode, set the Manual STC Preset
to 0, and the Manual STC slider to around 90%. Disable Automatic Gain Mode
and turn up the gain until you see an image like the one on the left.
Adjust the Manual STC Preset until the image looks more like the one on the
right.
Switch to ½ NM range and adjust the Manual STC slider to near the middle of
the range. Your image should now look more like the one on the left below.
Now slide the Manual STC down to 0 and your image should look more like the
one above on the right.
If necessary, make slight adjustments to the Manual STC Preset slider until you
get images like the two above.
Rose Point Radar
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Tuning Page
The “Tuning” page lets you tune the radar receiver. This is not normally needed
and the automatic tuning mode should be used.
Configuring Coastal Explorer or Rose Point ECS to Use Your Radar
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Trigger Delay Page
The “Trigger Delay” lets you adjust the radar receiver’s timing in order to
compensate for minute signal delays caused by the electronic circuitry and the
cable between the antenna and the control box. These signal delays affect the
range computations made by the radar, so it is very important to adjust the
trigger delay correctly!
In order to correctly adjust the trigger delay, you will need a large straight target
such as a bridge or breakwater nearby. Using the radar chart overlay can also
help a great deal, since an incorrect trigger delay adjustment will prevent the
radar image from correctly aligning with objects on the chart.
Before adjusting the trigger delay, set the range to ¼ NM, set the gain and
clutter modes to manual, and turn the FTC all the way down. The Make those
changes for me button in the window will make those adjustments.
Next adjust the Manual Gain and Manual STC sliders for the best picture.
Finally adjust the Trigger Delay so that the target appears straight and, if you
are using the radar chart overlay, targets appear above the correct objects on
the chart.
Rose Point Radar
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Sector Blanking Page
If your installation is such that part of the radar antenna’s sweep would reflect
off of part of the vessel’s superstructure, you can setup a blanking sector which
is an area of the sweep where the transmitter is disabled.
Select the relative bearings of the start and end of the blank sector. Zero
degrees on the sliders represents straight ahead while 180° is astern. The radar
will stop transmitting near the start bearing and resume transmitting near the
end bearing.
To disable the blanking sector, set both bearings to 0°.
When a blanking sector is defined, the radar must be tuned manually.
Configuring Coastal Explorer or Rose Point ECS to Use Your Radar
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Radar Operation
The radar display can be used in two different ways: as a stand-alone radar view
and as a chart overlay. The stand alone radar viewer can be alongside a chart
viewer, or it can be in a separate popup window (that can be moved to a
secondary monitor if you have one). The radar chart overlay can appear on any
chart view, but it is normally used only with the Primary Chart View.
To create a standalone radar viewer alongside a chart viewer:
1. Split the screen into two views using the 2 key.
2. Right-click on the left-most view.
3. Select Radar from the menu.
The standalone radar viewer can be closed by right-clicking within it and
selecting an alternate view type (such as Chart or Video), or by using the 1 key
to go back to a single chart view screen.
To create a standalone radar viewer in a separate window:
1. Open a radar viewer following the steps listed above.
2. Right-click in the radar viewer to access the viewer’s menu.
3. Enable the Show Radar Screen option.
The standalone radar window can be closed, moved, and sized like any other
window and the F11 key will switch it between normal and Full Screen modes.
To enable the Radar Chart Overlay
1. Right-click on a chart viewer and enable the Radar Overlay option. (Use the
same option to disable the radar chart overlay.)
Rose Point Radar
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Radar Controls
When a Rose Point Radar sensor has been detected, extra controls appear on
the Cruise Mode toolbar at the top of the screen. This subpanel contains a radar
Transmit/Standby button and, when the radar is transmitting, a radar
status/control button.
The Transmit/Standby Button indicates the current status of the radar
transmitter which can be:
OFF - This indicates that Rose Point Radar has not detected the radar on the
network which could mean that the radar does not have power or that the
network is not configured correctly.
Warm Up - This indicates that the radar is warming up and cannot be used
yet. A countdown timer will indicate how much time is needed to finish
warming up (in 5-second intervals).
Standby - This indicates that the radar is ready to transmit. In this state, you
can click this button to start transmitting.
XMIT - This indicates that the radar is currently transmitting. In this state,
you can click this button to place the radar in standby mode (which turns off
the transmitter).
The radar status/control button (to the right of the Transmit/Standby button)
will only appear when the radar is transmitting. It displays the status of the
major radar controls, which are:
SP/LP - Short or Long Pulse Length. This indicator will be dim for short
pulses and bright for long pulses.
EXP - Target Expansion. This indicator will be dim when target expansion is
off and bright when it's on.
IR - Interference Rejection. This indicator will be dim when IR is off,
otherwise it will be bright and include the level of rejection (1, 2, or 3).
GAIN - This will be the word "AUTO" or a bar graph indicating the level of
gain.
SEA - This will be the word "AUTO" or a bar graph indicating the level of sea
clutter removal (STC).
RAIN - This will be the word "AUTO" or a bar graph indicating the level of
rain clutter removal (FTC).
Radar Operation
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Adjusting the Radar Controls
Clicking on the radar status/control button changes the main menu into the
radar control menu which is where you can change any of these settings. To get
back to the main menu, just wait a few seconds or click in the background area
of the radar control menu.
The radar control menu provides access to these settings:
Gain should be set to high enough that a speckled background barely appears in
the radar image. If the gain is too low, weak echos may not be detected at all
but if the gain is too high target echos will start to blend together and individual
targets will be lost.
Rain Clutter (FTC) can be adjusted to remove noise (clutter) caused by rain and
can also provide better range definition at short ranges. Normally this should be
set to zero unless clutter removal is needed.
Sea Clutter (STC) should normally be set to zero in calm seas and adjusted as
necessary to remove noise caused by heavy seas. When this is set too low you
may see a lot of noise near your vessel, but if it is set too high you might not see
real targets that are close by.
The Pulse Length is automatically adjusted based on the range you select.
However, most ranges allow for a manual selection between a shorter or longer
pulse. A short pulse will provide better target size accuracy, but some targets
that generate weak echos might require a long pulse.
Target Expansion simply makes targets appear a little bit larger on the screen so
they can be seen easier.
Interference Rejection may be used to eliminate spiral patters in the radar
image that result from other radar systems being operated nearby. Normally
this can be set to OFF.
Rose Point Radar
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Using the Standalone Radar Viewer
The standalone radar view appears much like an ordinary radar display. Below
the radar image are buttons to control orientation, scale, and overlay options.
The separate radar screen also has a copy of the radar controls from the main
window’s toolbar.
In this display, your vessel is represented by the small circle in the middle and
the radar returns are shown as orange. This particular screen shot also includes
range rings, a couple of AIS targets which appear as red triangles, a heading line
which is the vertical line above the boat, a stern line which is the dashed line
below the boat, a North marker which is the small solid line around the 43°
mark.
Radar Operation
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The Radar Viewer Toolbar
The radar-only viewer has a toolbar with the following options:
Orientation - This button indicates the currently selected view orientation. Click
the button to cycle through the options, which are:
H UP - Heading Up: your vessel’s heading is at the top of the screen.
C UP - Course Up: the course of the current leg of the active route is at the
top of the screen.
N UP - North Up: North is at the top of the screen
Center – This button toggles between centered and look-ahead modes.
Range - This control lets you adjust the range.
Info - This button displays a menu of options for the radar view. The Tools submenu controls the display of range rings, bearing lines (EBL), range markers
(VRM), and guard zones (GZ). The Options sub-menu controls the display of the
active waypoint, AIS targets, and other overlays. The Colors sub-menu controls
the colors used to display the radar returns.
HL OFF – This button will temporarily hide the heading line and any other marks
that are displayed on top of the radar image (including range rings, bearing
lines, etc). The marks are only hidden while this button is being held and will
reappear when you stop pressing the button.
Off Center Display
Your vessel's location is indicated by a small circle in the center of the radar
range circles. You can create an off-center display by dragging this circle around
the view with your mouse. Clicking on the CENTER button on the toolbar will
toggle between centered and look-ahead modes.
Rose Point Radar
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Using the Radar Chart Overlay
The radar image can be displayed as an overlay on a chart viewer. To enable or
disable the radar overlay, right click on the chart and select the Radar Overlay
option, or click on the Chart Viewer Toolbar's Info button and select Radar
Overlay from that menu.
In order for the radar image to line up with the chart, your Rose Point Radar
must have an accurate vessel position and heading input and the Trigger Delay
must be calibrated correctly. Just about any GPS is going to position your vessel
close enough to the right location that GPS accuracy is not usually an issue.
However, slightly incorrect headings can cause very large and noticeable
misalignment of the radar and chart.
Most electronic compasses have some sort of setup procedure for building
internal magnetic deviation tables which can increase the accuracy of the
heading reported by the compass. Please refer to the installation manual for
your compass to find the appropriate procedure (which usually involves moving
the boat slowly through a few tight circles). You should also follow our
procedure for adjusting the Trigger Delay to make sure that target ranges are
correctly represented.
After getting your compass as accurate as it can be, you might still want to use
the deviation table offered within Coastal Explorer and Rose Point ECS. To
access this feature, use the Heading Sensor page of the Tools > Configure
Vessel and Electronics window.
If you do not have an electronic compass (or your compass is not very accurate),
it is still possible to use the radar overlay but it is important to understand
certain limitations. Since the radar image is inherently relative to your vessel's
heading and the chart is inherently North Up, Rose Point Radar must use your
heading to rotate the radar image in order to line it up with the chart. If Rose
Point Radar is not receiving a heading, then it will use the course-over-ground
value from your GPS instead.
A vessel's course-over-ground is usually the same as its heading, except when
the vessel is crabbing, turning, moving slowly, or stationary. At those times that
the course-over-ground is not the same as the heading, the radar image will not
line up with the chart. In many cases, though, that doesn't matter as much as it
might seem because the human brain is very good at making the mental
adjustment necessary to determine how the radar should line up with the chart.
Radar Operation
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Radar Tools on the Overlay
Radar tools such as range rings, variable range markers (VRM) and electronic
bearing lines (EBL) can be displayed on the chart along with the radar image.
These tools can be individually selected by right-clicking on the chart, select the
Radar Tools option from the menu, and selecting a tool from the sub-menu.
The radar tools cannot be manipulated on the radar chart overlay. Use the
standalone radar display to adjust the tool parameters.
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Troubleshooting
The radar is not detected for one minute after turning it on.
Description: This may be due to the control box attempting to acquire an IP
address using DHCP and not being able to get one. This process can take up to
one minute, during which time the PC will not be able to detect the radar. After
one minute, the control box will start to use its default IP address and the radar
will appear on the network.
Solution: To resolve this problem, make sure you have a DHCP server on your
network that is compatible with the radar control box. (A DHCP server is usually
part of a router.) Alternatively, open the radar control box and turn off switch 1
to disable the use of DHCP.
The radar is detected, but the controls don’t work.
Description: The warm-up countdown is displayed and the radar power button
changes to Standby, but none of the radar controls will make the radar do
anything.
This may be caused by the PC not having an IP address that is compatible with
the IP address being used by the radar control box. It is important that the PC
and radar control box are on the same “sub-net”. If they are not, the PC cannot
send information to the radar over the network.
Solution: If you are using a router, make sure your router is using an IP address
of 192.168.0.50 and has a subnet mask of 255.255.255.0.
If you are using a cross-over cable, hub, or switch to connect your PC and your
radar control box then follow these steps:
1. Open the Tools > Configure Vessel and Electronics > Radar > Calibrate Radar >
Network window.
2. Enable the Broadcast Control Packets option.
This will allow Coastal Explorer to communicate with the radar control box by
“broadcasting” control information to all devices on your Ethernet network
(which in this case should just be the radar control box).
Troubleshooting
26
The radar control on the toolbar shows an error code.
When a problem with the radar is detected, the radar control on the Cruise
Mode toolbar shows the word ERROR and a 4-digit code in red. Most of these
errors indicate something has malfunctioned in the radar itself and that the unit
probably needs to be sent in for repair. However, a couple of errors could
indicate simple problems that can easily be fixed by any installer.
Error 0001 usually indicates that the antenna is not able to spin. This can
happen if something is obstructing the wand of an open-array radar, or if the
protective shipping tapes have not been completely removed from the inside of
a dome radar.
Error 0008 usually indicates that the connection between the control box and
the scanner has been broken. You should check that the connector is securely
attached to the control box, that the cable is intact, and that the connectors
inside the scanner have been hooked up properly.
Error 1000 indicates that the radar was not able to obtain an IP address from a
DHCP server on your network. This usually indicates that your network does not
have a DHCP server. If that is the case, switch 1 inside the Radar Control Box
should be turned off to indicate that the radar should use a static IP address
rather than try to get an address using DHCP. This condition can also cause a
one minute delay from the time the radar is turned on and the time Coastal
Explorer or Rose Point ECS is able to detect the radar on the network.
The radar image is rotated 180 degrees.
Make sure the wand or scanner was not mounted backwards. You can
compensate for a backwards mounting by using the installation offset, but it
might be better to just turn the wand or scanner around!
Rose Point Radar
27
Warranty
Rose Point Navigation Systems Radar products are warranted to be free from
defects in materials or workmanship for one year from the date of purchase.
Within this period, Rose Point Navigation Systems will, at its sole discretion,
repair or replace any device which fails in normal use. Such repairs or
replacement will be made at no charge to the customer for parts or labor,
provided that the customer shall be responsible for any shipping cost. This
warranty does not cover failures due to abuse, misuse, accident or unauthorized
alterations or repairs.
Rose Point Navigation Systems retains the exclusive right to repair or replace
the product or offer a full refund of the purchase price at its sole discretion.
SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH
OF WARRANTY.
THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN
LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING ANY LIABILITY ARISING UNDER ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR
OTHERWISE.
IN NO EVENT SHALL ROSE POINT NAVIGATION SYSTEMS BE LIABLE FOR ANY
INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, WHETHER
RESULTING FROM THE USE, MISUSE OR INABILITY TO USE THE PRODUCT OR
FROM DEFECTS IN THE PRODUCT. SOME STATES DO NOT ALLOW THE
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATIONS MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, WHICH MAY VARY FROM
STATE TO STATE. WHERE ANY TERM OF THIS LIMITED WARRANTY IS
PROHIBITED BY SUCH LAWS, IT SHALL BE NULL AND VOID, BUT THE REMAINDER
OF THE LIMITED WARRANTY SHALL REMAIN IN FULL FORCE AND EFFECT.
Warranty
28
Return Policy
Rose Point Navigation Systems provides a 30-day money back guarantee on
Radar Systems purchased directly. Rose Point Navigation Systems cannot issue
refunds for merchandise that was purchased from a reseller; if you purchased
the radar from a reseller then you must return it to the point of purchase.
If you wish to return the unit for a refund, you must contact us (or the reseller)
within 30-days of purchase. The 30 day period begins on the product delivery
date as provided by shipment tracking information, or if purchased from a
reseller; the date on the receipt.
When you contact us to obtain a refund, you will be issued an RMA number that
must accompany the return - NO EXCEPTIONS.
Proof of purchase in the form of a dated invoice, receipt or packing slip is
required for refunds - NO EXCEPTIONS.
Customers will be responsible for freight/shipping when returning a unit for
refund.
Products with physical damage, or signs of abuse/tampering may not be
credited for a full refund.
When returning the unit, include all original packing materials, manuals, cables
and accessories with the product to avoid any additional fees.
Returns for refund must include all original materials in like-new condition.
Credit will be issued on original credit card used for purchase, unless other
provisions are made ahead of time.
Credit will generally be issued within 10 business days of date product was
received at Rose Point Navigation Systems.
Rose Point Radar